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INSERT INTO `tp_diff_texts` VALUES ('a','b',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','b',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','b',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','b',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','b',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','b',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','b',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','b',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','b',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','b',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae or masts, manholes and street cabinets;\'\'\'\'\''),('a','b',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','b',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','b',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','b',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('a','b',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','b',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('a','b',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','b',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','b',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','b',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','b',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','b',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','b',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a','b',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','b',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','b',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','b',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','b',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','b',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','b',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and regularly thereafter.\'\'\'\'\''),('a','b',2,2,4,'206',NULL,'206','en','\'\'\'\'\'6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.\'\'\'\'\''),('a','b',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.\'\'\'\'\''),('a','b',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','b',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services, \'\'\'\'\'consumers have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify at least:'),('a','b',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.\'\'\'\'\''),('a','b',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.\'\'\'\'\''),('a','b',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, the service quality levels offered, as well as the time for the initial connection;'),('a','b',2,2,4,'3411','341','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','b',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','b',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('a','b',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','b',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('a','b',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','b',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','b',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','b',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a','b',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services, including information society services, provided within the Community; and\'\'\'\'\''),('a','b',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','b',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','b',2,2,4,'215',NULL,'215','en','\'\'\'\'\'5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','b',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('a','b',2,2,4,'201','201','201','en','1. \'\'\'\'\'This Article shall \'\'\'\'\'apply without prejudice to Community rules on consumer protection, in particular Directives \'\'\'\'\'93/13/EC \'\'\'\'\'and \'\'\'\'\'97/7/EC, \'\'\'\'\'and national rules in conformity with Community law.'),('a','b',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','b',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','b',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','b',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','b',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','b',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','b',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given \'\'\'\'\'to \'\'\'\'\'consumer interests in electronic communications.\'\'\'\'\''),('a','b',2,2,4,'205',NULL,'205','en','\'\'\'\'\'5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.\'\'\'\'\''),('a','b',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','b',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date \'\'\'\'\'information \'\'\'\'\'on applicable prices \'\'\'\'\'and \'\'\'\'\'tariffs in respect \'\'\'\'\'of \'\'\'\'\'access and use \'\'\'\'\'of \'\'\'\'\'their services provided to consumers. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','b',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','b',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','b',2,2,4,'214',NULL,'214','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.\'\'\'\'\''),('a','b',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.\'\'\'\'\''),('a','b',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','b',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, including equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','b',2,2,4,'203','203','203','en','3. \'\'\'\'\'The information listed in paragraph 2 shall also be included in \'\'\'\'\'contracts <s>are </s>concluded between consumers and electronic communications services providers other than those providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services. \'\'\'\'\'Member States may extend this obligation to cover other end-users.'),('a','b',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including direct costs for portability of numbers and other identifiers;\'\'\'\'\''),('a','b',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','b',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','b',2,2,4,'211','211','211','en','1. Member States shall ensure that \'\'\'\'\'transparent, comparable, adequate \'\'\'\'\'and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of \'\'\'\'\'the \'\'\'\'\'services \'\'\'\'\'identified in Articles 4, 5, 6, and 7 \'\'\'\'\'is available to end-users and consumers, in accordance with the provisions of Annex II.'),('a','b',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','b',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','b',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','b',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open \'\'\'\'\'to \'\'\'\'\'electronic communications. The Member States may, however, provide \'\'\'\'\'for \'\'\'\'\'proportionate \'\'\'\'\'and \'\'\'\'\'non-discriminatory restrictions to \'\'\'\'\'the \'\'\'\'\'types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','b',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','b',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;\'\'\'\'\''),('a','b',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','b',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of radio network or wireless access technology \'\'\'\'\'may \'\'\'\'\'be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open to electronic communications services.\'\'\'\'\''),('a','b',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('a','b',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','b',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','b',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','b',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:\'\'\'\'\''),('a','b',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','b',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','b',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('a','b',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.\'\'\'\'\''),('a','b',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or\'\'\'\'\''),('a','b',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.\'\'\'\'\''),('a','b',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','b',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','b',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('a','b',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of content;\'\'\'\'\''),('a','b',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','b',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','b',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a','b',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','b',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','b',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','b',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','b',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) comply with a restriction in accordance with paragraph 4 below.\'\'\'\'\''),('a','b',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','b',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','b',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:\'\'\'\'\''),('a','b',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('a','b',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','b',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','b',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','b',2,1,3,'084g',NULL,'084g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.\'\'\'\'\''),('a','b',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','b',2,1,3,'09@C1c',NULL,'09@C1c','en','\'\'\'\'\'(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;\'\'\'\'\''),('a','b',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].\'\'\'\'\''),('a','b',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','b',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','b',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','b',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.\'\'\'\'\''),('a','b',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','b',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('a','b',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','b',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','b',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','b',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','b',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','b',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','b',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','b',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','b',0,2,5,'18','18','18','en','Article 18 − Review'),('a','b',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','b',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','b',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','b',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','b',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','b',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','b',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','b',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','b',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','b',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','b',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','b',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','b',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','b',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','b',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','b',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','b',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','b',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','b',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','b',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','b',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','b',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.\'\'\'\'\''),('a','b',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','b',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('a','b',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','b',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','b',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','b',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','b',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','b',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','b',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.\'\'\'\'\''),('a','b',2,2,5,'0441',NULL,'0441','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('a','b',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','b',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','b',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','b',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','b',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','b',2,2,5,'043',NULL,'043','en','\'\'\'\'\'3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','b',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','c',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','c',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','c',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','c',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','c',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','c',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','c',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','c',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','c',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','c',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae or masts, manholes and street cabinets;\'\'\'\'\''),('a','c',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','c',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','c',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the national regulatory authorities.\'\'\'\'\''),('a','c',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('a','c',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','c',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('a','c',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','c',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','c',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','c',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','c',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','c',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','c',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a','c',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','c',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','c',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','c',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','c',2,2,4,'20211','2021','20211','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services, \'\'\'\'\'consumers have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify at least:'),('a','c',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','c',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','c',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and regularly thereafter.\'\'\'\'\''),('a','c',2,2,4,'206',NULL,'206','en','\'\'\'\'\'6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.\'\'\'\'\''),('a','c',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','c',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse. Member States shall make the decision to block access to certain numbers or services subject to judicial review.\'\'\'\'\''),('a','c',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.\'\'\'\'\''),('a','c',2,2,4,'3411','341','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','c',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','c',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('a','c',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','c',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('a','c',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','c',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','c',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','c',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','c',2,2,4,'20211h',NULL,'20211h','en','\'\'\'\'\'(h) the action to be taken by the undertaking providing connection and/or services in order to respect the confidentiality of subscribers\' personal data and the action that might be taken in reaction to security or integrity incidents or threats and vulnerabilities, and any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('a','c',2,2,4,'215',NULL,'215','en','\'\'\'\'\'5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','c',2,2,4,'201','201','201','en','1. \'\'\'\'\'This Article shall \'\'\'\'\'apply without prejudice to Community rules on consumer protection, in particular Directives \'\'\'\'\'93/13/EC \'\'\'\'\'and \'\'\'\'\'97/7/EC, \'\'\'\'\'and national rules in conformity with Community law.'),('a','c',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably restricted, national regulatory authorities may adopt minimum quality of service requirements. National regulatory authorities may consider a limitation imposed by the operator on the ability of users to access or distribute lawful content or to run lawful applications and services of their choice to be unreasonable if it discriminates according to source, destination, content or type of application, and is not duly justified by the operator.\'\'\'\'\''),('a','c',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','c',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','c',2,2,4,'20211c','2021c','20211c','en','(c) the types of maintenance service offered;'),('a','c',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications to the detriment of the subscriber in the contractual conditions proposed by operators in reliance on a term in the contract allowing unilateral changes. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions. If the contract does not contain a term enabling the operator to unilaterally alter the contract the notice shall inform the subscriber of the right to refuse to accept the proposed modification and to maintain the contract unchanged.\'\'\'\'\''),('a','c',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given \'\'\'\'\'to \'\'\'\'\'consumer interests in electronic communications.\'\'\'\'\''),('a','c',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','c',2,2,4,'205',NULL,'205','en','\'\'\'\'\'5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.\'\'\'\'\''),('a','c',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','c',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date \'\'\'\'\'information \'\'\'\'\'on applicable prices \'\'\'\'\'and \'\'\'\'\'tariffs in respect \'\'\'\'\'of \'\'\'\'\'access and use \'\'\'\'\'of \'\'\'\'\'their services provided to consumers. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','c',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','c',2,2,4,'2021@A',NULL,'2021@A','en','\'\'\'\'\'The contract shall also include relevant information on the legally permissible uses of electronic communications networks and the means of protection against risks to privacy and personal data referred to in Article 21(4a).\'\'\'\'\''),('a','c',2,2,4,'214',NULL,'214','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.\'\'\'\'\''),('a','c',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.\'\'\'\'\''),('a','c',2,2,4,'20211d','2021d','20211d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a','c',2,2,4,'20211b','2021b','20211b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, the service quality levels offered, as well as the time for the initial connection;'),('a','c',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','c',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, including equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','c',2,2,4,'203','203','203','en','3. \'\'\'\'\'The information listed in paragraph 2 shall also be included in \'\'\'\'\'contracts <s>are </s>concluded between consumers and electronic communications services providers other than those providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services. \'\'\'\'\'Member States may extend this obligation to cover other end-users.'),('a','c',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market.\'\'\'\'\''),('a','c',2,2,4,'20211f','2021f','20211f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','c',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','c',2,2,4,'20211g','2021g','20211g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','c',2,2,4,'211','211','211','en','1. Member States shall ensure that \'\'\'\'\'transparent, comparable, adequate \'\'\'\'\'and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of \'\'\'\'\'the \'\'\'\'\'services \'\'\'\'\'identified in Articles 4, 5, 6, and 7 \'\'\'\'\'is available to end-users and consumers, in accordance with the provisions of Annex II.'),('a','c',2,2,4,'20211a','2021a','20211a','en','(a) the identity and address of the supplier;'),('a','c',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','c',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','c',2,2,4,'20211e','2021e','20211e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including any charges related to portability of numbers and other identifiers and any charges that will be levied due to involvement of subsidised equipment;\'\'\'\'\''),('a','c',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in the \'\'\'\'\'radio \'\'\'\'\'frequency bands available \'\'\'\'\'to \'\'\'\'\'electronic communications as identified in their \'\'\'\'\'national \'\'\'\'\'frequency allocation tables \'\'\'\'\'and <s>that any transfer takes place </s>in <s>accordance with procedures laid down by </s>the \'\'\'\'\'ITU Radio Regulations. The Member States may, however, provide for proportionate \'\'\'\'\'and \'\'\'\'\'non-discriminatory restrictions to \'\'\'\'\'the \'\'\'\'\'types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','c',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','c',2,1,3,'0932d@B',NULL,'0932d@B','en','\'\'\'\'\'(db) safeguard efficient use of spectrum.\'\'\'\'\''),('a','c',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;\'\'\'\'\''),('a','c',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','c',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of radio network or wireless access technology \'\'\'\'\'may \'\'\'\'\'be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open to electronic communications services.\'\'\'\'\''),('a','c',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('a','c',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','c',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','c',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','c',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:\'\'\'\'\''),('a','c',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','c',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','c',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('a','c',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.\'\'\'\'\''),('a','c',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure efficient use of radio frequencies, including the maximisation of radio frequency sharing where possible; or\'\'\'\'\''),('a','c',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the sectors concerned with the protection and the promotion of lawful content over electronic communications networks and services.\'\'\'\'\''),('a','c',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.\'\'\'\'\''),('a','c',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','c',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','c',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('a','c',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of content;\'\'\'\'\''),('a','c',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','c',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','c',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a','c',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','c',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','c',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','c',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) comply with a restriction in accordance with paragraph 4 below.\'\'\'\'\''),('a','c',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','c',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','c',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','c',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:\'\'\'\'\''),('a','c',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','c',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('a','c',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','c',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','c',2,1,3,'084g',NULL,'084g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice as contractually agreed between the provider and the subscriber. Nothing in that principle, nor the presence in or absence from any contract of any mention of that principle, shall have the effect of setting aside the provisions of Directive 2001/29/EC of the European Parliament and of the Council of 22 May 2001 on the harmonisation of certain aspects of copyright and related rights in the information society (OJ L 167, 22.6.2001, p. 10.).\'\'\'\'\''),('a','c',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','c',2,1,3,'0932d@A',NULL,'0932d@A','en','\'\'\'\'\'(da) take account of international and regional spectrum organisations and respect internationally agreed frequency plans, or\'\'\'\'\''),('a','c',2,1,3,'09@C1c',NULL,'09@C1c','en','\'\'\'\'\'(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;\'\'\'\'\''),('a','c',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the national regulatory authorities.\'\'\'\'\''),('a','c',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','c',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','c',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','c',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.\'\'\'\'\''),('a','c',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','c',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('a','c',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','c',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','c',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','c',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','c',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','c',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','c',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','c',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','c',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described in the fourth indent, and a process for taking preventive, corrective and mitigating action against security incidents that may lead to a security breach.\'\'\'\'\''),('a','c',0,2,5,'18','18','18','en','Article 18 − Review'),('a','c',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','c',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','c',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','c',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','c',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing the measures for transposing Directive 2002/58/EC, the authorities and courts of the Member States must not only interpret their national law in a manner consistent with that Directive but also make sure that they do not rely on an interpretation of it which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('a','c',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','c',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('a','c',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his prior consent and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','c',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','c',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of the electronic communication service, which shall include regular monitoring for security breaches;\'\'\'\'\''),('a','c',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','c',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directives 95/46/EC and 2006/24/EC, these measures shall include:\'\'\'\'\''),('a','c',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, \'\'\'\'\'and protection of the rights and freedoms of others, \'\'\'\'\'as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','c',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','c',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','c',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','c',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','c',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','c',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','c',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','c',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The national regulatory authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the national regulatory authority shall require the provider of publicly available electronic communications service and the provider of information society services to appropriately notify without undue delay the subscribers directly affected by the breach. The notification shall contain the information set out in paragraph 3.\'\'\'\'\''),('a','c',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','c',2,2,5,'043@C',NULL,'043@C','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communication services and the provider of information society services shall be exempt from the requirement to notify or provide notification to subscribers, if it can be demonstrated that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures, including but not limited to appropriate encryption technologies, which render the data unintelligible in the event of accidental or unlawful loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed, or of other appropriate technological protection measures which render the personal data available in case of accidental or unlawful loss.\'\'\'\'\''),('a','c',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','c',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','c',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','c',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A serious breach of security resulting in the loss or compromising of personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The national regulatory authority should consider and determine the seriousness of the breach and should require the provider where appropriate to notify without undue delay the subscribers directly affected by the breach.\'\'\'\'\''),('a','c',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage, interference with or hindering of its functioning or availability, including inter alia the distribution of unsolicited or fraudulent electronic communication messages;\'\'\'\'\''),('a','c',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','c',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','c',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('a','c',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','c',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall have the power to audit the measures taken by providers of publicly available electronic communication services and of information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('a','c',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data may be accessed only by authorised personnel and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('a','c',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','c',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','c',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','c',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('a','c',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','c',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.\'\'\'\'\''),('a','c',2,2,5,'0441',NULL,'0441','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3c, the Commission shall, following consultation with the European Data Protection Supervisor and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to the information and notification requirements referred to in paragraph 3a.\'\'\'\'\''),('a','c',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','c',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','c',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','c',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','c',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','c',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where it may undermine the progress of a criminal investigation into that breach.\'\'\'\'\''),('a','c',2,2,5,'043',NULL,'043','en','\'\'\'\'\'3. In case of a serious breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, and any company providing services to consumers over the Internet which is the data controller and the provider of information society services, shall, without undue delay, notify the national regulatory authority of such a breach. The notification to the national regulatory authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','c',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','d',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','d',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','d',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','d',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','d',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','d',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','d',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','d',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','d',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','d',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae or masts, manholes and street cabinets;\'\'\'\'\''),('a','d',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','d',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','d',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','d',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('a','d',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','d',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('a','d',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','d',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','d',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','d',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','d',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','d',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','d',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a','d',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','d',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','d',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','d',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','d',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','d',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','d',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and regularly thereafter.\'\'\'\'\''),('a','d',2,2,4,'206',NULL,'206','en','\'\'\'\'\'6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.\'\'\'\'\''),('a','d',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, or in relation to the use of the service to commit unlawful acts.\'\'\'\'\''),('a','d',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','d',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services, \'\'\'\'\'consumers have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify at least:'),('a','d',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of unlawful and harmful activity or misuse.\'\'\'\'\''),('a','d',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of lawful content or applications is not unreasonably restricted.\'\'\'\'\''),('a','d',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, the service quality levels offered, as well as the time for the initial connection;'),('a','d',2,2,4,'3411','341','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','d',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','d',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('a','d',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','d',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('a','d',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','d',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','d',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','d',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a','d',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use lawful services, including information society services, provided within the Community; and\'\'\'\'\''),('a','d',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','d',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','d',2,2,4,'215',NULL,'215','en','\'\'\'\'\'5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','d',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('a','d',2,2,4,'201','201','201','en','1. \'\'\'\'\'This Article shall \'\'\'\'\'apply without prejudice to Community rules on consumer \'\'\'\'\'protection and other rules on transparency \'\'\'\'\'in \'\'\'\'\'the provision of media services, in \'\'\'\'\'particular Directives \'\'\'\'\'89/552/EEC, 93/13/EC \'\'\'\'\'and \'\'\'\'\'97/7/EC, \'\'\'\'\'and national rules in conformity with Community law.'),('a','d',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','d',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','d',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','d',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','d',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','d',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','d',2,2,4,'206@A',NULL,'206@A','en','\'\'\'\'\'6a. Member States shall ensure that subscribers are clearly notified in the event of repeated breaches of copyright and related rights so that they are able to cease their unlawful activities.\'\'\'\'\''),('a','d',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given \'\'\'\'\'to \'\'\'\'\'consumer interests in electronic communications.\'\'\'\'\''),('a','d',2,2,4,'205',NULL,'205','en','\'\'\'\'\'5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute content or run any application or service of their choice.\'\'\'\'\''),('a','d',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','d',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date \'\'\'\'\'information \'\'\'\'\'on applicable prices \'\'\'\'\'and \'\'\'\'\'tariffs in respect \'\'\'\'\'of \'\'\'\'\'access and use \'\'\'\'\'of \'\'\'\'\'their services provided to consumers. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','d',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','d',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','d',2,2,4,'214',NULL,'214','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.\'\'\'\'\''),('a','d',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.\'\'\'\'\''),('a','d',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','d',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, including equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','d',2,2,4,'203','203','203','en','3. \'\'\'\'\'The information listed in paragraph 2 shall also be included in \'\'\'\'\'contracts <s>are </s>concluded between consumers and electronic communications services providers other than those providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services. \'\'\'\'\'Member States may extend this obligation to cover other end-users.'),('a','d',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including direct costs for portability of numbers and other identifiers;\'\'\'\'\''),('a','d',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','d',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','d',2,2,4,'211','211','211','en','1. Member States shall ensure that \'\'\'\'\'transparent, comparable, adequate \'\'\'\'\'and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of \'\'\'\'\'the \'\'\'\'\'services \'\'\'\'\'identified in Articles 4, 5, 6, and 7 \'\'\'\'\'is available to end-users and consumers, in accordance with the provisions of Annex II.'),('a','d',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','d',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','d',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','d',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in the \'\'\'\'\'radio \'\'\'\'\'frequency band available \'\'\'\'\'to \'\'\'\'\'electronic communication services as identified in their \'\'\'\'\'national \'\'\'\'\'frequency allocation tables \'\'\'\'\'and <s>that any transfer takes place </s>in <s>accordance with procedures laid down by </s>the \'\'\'\'\'International Telecommunication Union (ITU) Regulations. The Member States may, however, provide for proportionate \'\'\'\'\'and \'\'\'\'\'non-discriminatory measures for \'\'\'\'\'the \'\'\'\'\'types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','d',2,1,3,'09@C1@A',NULL,'09@C1@A','en','\'\'\'\'\'These implementing measures shall be without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, in particular general interest objectives relating to content regulation and audio-visual policy.\'\'\'\'\''),('a','d',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','d',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','d',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of radio network or wireless access technology \'\'\'\'\'may \'\'\'\'\'be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open to electronic communications services.\'\'\'\'\''),('a','d',2,1,3,'095@A',NULL,'095@A','en','\'\'\'\'\'5a. It shall lie within the competence of the Member States to define the scope, nature and duration of measures intended for the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism in accordance with their national law.\'\'\'\'\''),('a','d',2,1,3,'09@C11c',NULL,'09@C11c','en','\'\'\'\'\'(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;\'\'\'\'\''),('a','d',2,1,3,'09@C11A',NULL,'09@C11A','en','\'\'\'\'\'(-a) harmonise the rules relating to the availability and efficient use of radio frequencies in accordance with Article 9;\'\'\'\'\''),('a','d',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','d',2,1,3,'09@C11',NULL,'09@C11','en','\'\'\'\'\'In order to contribute to the development of the internal market and without prejudice to Article 8a, for the achievement of the principles of this Article, the Commission may adopt appropriate technical implementing measures to:\'\'\'\'\''),('a','d',2,1,3,'09@C11b',NULL,'09@C11b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('a','d',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','d',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','d',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','d',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('a','d',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the general interest objectives referred to in paragraphs 3 and 4.\'\'\'\'\''),('a','d',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or\'\'\'\'\''),('a','d',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors concerned for the purposes of the protection and the promotion of lawful content over electronic communications networks and services.\'\'\'\'\''),('a','d',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services or to avoid harmful interference.\'\'\'\'\''),('a','d',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','d',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','d',2,1,3,'091','091','091','en','1. \'\'\'\'\'Given that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('a','d',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of content;\'\'\'\'\''),('a','d',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','d',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Measures that require an electronic communications service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of education and cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','d',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a','d',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','d',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','d',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','d',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) fulfil a general interest objective in accordance with paragraph 4.\'\'\'\'\''),('a','d',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','d',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','d',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','d',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:\'\'\'\'\''),('a','d',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','d',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('a','d',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','d',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','d',2,1,3,'084g',NULL,'084g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access any lawful applications and/or services of their choice.\'\'\'\'\''),('a','d',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','d',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). In the implementation of the provisions of points (a) to (c) of this paragraph, the Commission may be assisted by the RSPC.\'\'\'\'\''),('a','d',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','d',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','d',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','d',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.\'\'\'\'\''),('a','d',2,1,3,'09@C11a',NULL,'09@C11a','en','\'\'\'\'\'(a) identify the bands for which usage rights may be directly transferred or leased between undertakings, without prejudice to Article 9b(1), excluding radio frequencies intended by Member States to be used for broadcasting services;\'\'\'\'\''),('a','d',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','d',2,1,3,'09@C11B',NULL,'09@C11B','en','\'\'\'\'\'(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies;\'\'\'\'\''),('a','d',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('a','d',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','d',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','d',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','d',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','d',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','d',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','d',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','d',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','d',0,2,5,'18','18','18','en','Article 18 − Review'),('a','d',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','d',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','d',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','d',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','d',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing measures adopted to transpose Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with this Directive, but also ensure that they do not rely on an interpretation of this Directive which would conflict with fundamental rights or with other general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('a','d',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','d',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','d',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','d',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','d',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication \'\'\'\'\'system or the protection of the rights and freedoms of others, \'\'\'\'\'as referred to in Article 13(1) of Directive 95/46/EC. To this end, \'\'\'\'\'the \'\'\'\'\'Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in \'\'\'\'\'Articles \'\'\'\'\'6(1) and (2) of the Treaty on European Union.'),('a','d',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','d',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','d',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit \'\'\'\'\'the \'\'\'\'\'listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article \'\'\'\'\'15(1) and the Charter of Fundamental Rights of the European Union. \'\'\'\'\'This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','d',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','d',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','d',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','d',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','d',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','d',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','d',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','d',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all fundamental rights of individuals under the Charter of Fundamental Rights of the European Union are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','d',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.\'\'\'\'\''),('a','d',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','d',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','d',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('a','d',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','d',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','d',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','d',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','d',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','d',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.\'\'\'\'\''),('a','d',2,2,5,'0441',NULL,'0441','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('a','d',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','d',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','d',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','d',1,2,5,'04:31',NULL,'04:31','en','\'\'\'\'\'(31) Provision should be made for implementing measures to establish a common set of requirements to achieve an adequate level of privacy protection and security of personal data transmitted or processed in connection with the lawful use of electronic communications networks in the internal market.\'\'\'\'\''),('a','d',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','d',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','d',2,2,5,'043',NULL,'043','en','\'\'\'\'\'3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','d',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','e',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','e',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','e',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','e',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','e',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','e',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','e',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','e',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','e',2,1,1,'1212f','1212f',NULL,'en','<s>(f) to provide co-location or other forms of facility sharing, including duct, building or mast sharing;</s>'),('a','e',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','e',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','e',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','e',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the national regulatory authorities.\'\'\'\'\''),('a','e',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('a','e',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('a','e',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','e',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','e',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','e',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','e',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','e',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','e',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','e',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a','e',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','e',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','e',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','e',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','e',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','e',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','e',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and regularly thereafter.\'\'\'\'\''),('a','e',2,2,4,'206',NULL,'206','en','\'\'\'\'\'6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.\'\'\'\'\''),('a','e',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.\'\'\'\'\''),('a','e',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','e',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services, \'\'\'\'\'consumers have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify at least:'),('a','e',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.\'\'\'\'\''),('a','e',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.\'\'\'\'\''),('a','e',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, the service quality levels offered, as well as the time for the initial connection;'),('a','e',2,2,4,'3411','341','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','e',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','e',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('a','e',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3) (f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','e',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by users in general and by disabled end-users in particular. Due consideration shall be taken of the policy objectives and regulatory principles set out in Article 8 of Directive 2002/21/EC.\'\'\'\'\''),('a','e',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','e',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','e',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','e',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a','e',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services, including information society services, provided within the Community; and\'\'\'\'\''),('a','e',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','e',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','e',2,2,4,'215',NULL,'215','en','\'\'\'\'\'5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','e',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('a','e',2,2,4,'201','201','201','en','1. \'\'\'\'\'This Article shall \'\'\'\'\'apply without prejudice to Community rules on consumer protection, in particular Directives \'\'\'\'\'93/13/EC \'\'\'\'\'and \'\'\'\'\'97/7/EC, \'\'\'\'\'and national rules in conformity with Community law.'),('a','e',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','e',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','e',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','e',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','e',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','e',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','e',2,2,4,'206@A',NULL,'206@A','en','\'\'\'\'\'6a. Member States shall ensure freedom of choice for consumers and shall provide an adequate level of protection against products that unduly restrict that freedom, such as contracts of unreasonably long duration, product tying, and fees or penalties for changing provider.\'\'\'\'\''),('a','e',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given \'\'\'\'\'to \'\'\'\'\'consumer interests in electronic communications.\'\'\'\'\''),('a','e',2,2,4,'205',NULL,'205','en','\'\'\'\'\'5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.\'\'\'\'\''),('a','e',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','e',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date \'\'\'\'\'information \'\'\'\'\'on applicable prices \'\'\'\'\'and \'\'\'\'\'tariffs in respect \'\'\'\'\'of \'\'\'\'\'access and use \'\'\'\'\'of \'\'\'\'\'their services provided to consumers. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','e',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','e',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','e',2,2,4,'214',NULL,'214','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.\'\'\'\'\''),('a','e',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.\'\'\'\'\''),('a','e',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','e',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, including equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','e',2,2,4,'203','203','203','en','3. \'\'\'\'\'The information listed in paragraph 2 shall also be included in \'\'\'\'\'contracts <s>are </s>concluded between consumers and electronic communications services providers other than those providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services. \'\'\'\'\'Member States may extend this obligation to cover other end-users.'),('a','e',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including direct costs for portability of numbers and other identifiers;\'\'\'\'\''),('a','e',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','e',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','e',2,2,4,'211','211','211','en','1. Member States shall ensure that \'\'\'\'\'transparent, comparable, adequate \'\'\'\'\'and \'\'\'\'\'up-to date \'\'\'\'\'information on applicable prices and tariffs, and on standard terms and conditions, <s>in respect of access to and use of publicly available telephone services </s>is available to end-users and consumers, in accordance with the provisions of Annex \'\'\'\'\'II. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','e',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','e',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','e',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','e',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) allow flexible commercial agreements on investments and risk-sharing between new access networks operators.\'\'\'\'\''),('a','e',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall, insofar as possible, facilitate the \'\'\'\'\'use \'\'\'\'\'of all types of electronic communications services in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open \'\'\'\'\'to \'\'\'\'\'electronic communications, \'\'\'\'\'in accordance with \'\'\'\'\'their respective \'\'\'\'\'national <s>regulatory authority and is made public. National regulatory authorities shall ensure that competition is not distorted as a result of any such transaction. Where radio </s>frequency \'\'\'\'\'plan and \'\'\'\'\'the \'\'\'\'\'ITU Radio Regulations. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','e',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) be predictable for a period consistent with the time needed for the profitability of heavy investments;\'\'\'\'\''),('a','e',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) identify and recommend the bands for which usage rights may be transferred or leased between undertakings, including frequencies planned by Member States for certain services which, as a result of technological development, will make full use of the digital dividend but excluding frequencies planned by Member States for broadcasting services;\'\'\'\'\''),('a','e',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a.The national regulatory authorities shall aim at creating the proper regulatory environment for competitive investment in new access networks, which constitutes a unique opportunity for innovation and for platform-based competition paving the way to deregulation. Such a regulatory environment should, inter alia:\'\'\'\'\''),('a','e',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Articles 9c and 9d, \'\'\'\'\'Member States \'\'\'\'\'shall, insofar as possible, facilitate the \'\'\'\'\'use \'\'\'\'\'of all types of \'\'\'\'\'radio \'\'\'\'\'network or wireless access technology in the radio frequency bands allocated to electronic communications services, in accordance \'\'\'\'\'with \'\'\'\'\'their respective national frequency plan and the ITU Radio Regulations.\'\'\'\'\''),('a','e',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','e',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) enable competitive advantage to be derived from faster geographical roll out; thus encouraging network deployments;\'\'\'\'\''),('a','e',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','e',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','e',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','e',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','e',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:\'\'\'\'\''),('a','e',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) create an exception to the principle of service or technology neutrality, as well as to harmonise the scope and nature of any exceptions to the principle of service or technology neutrality in accordance with paragraphs Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism including broadcasting services and having regard to the need for better access to the information society for all citizens.\'\'\'\'\''),('a','e',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','e',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('a','e',2,1,3,'0841g',NULL,'0841g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.\'\'\'\'\''),('a','e',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) comply with an obligation under an international agreement relating to the use of frequencies or the ITU Radio Regulations,\'\'\'\'\''),('a','e',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4. It lies within the competence of the Member States to define the scope and nature of any exception.\'\'\'\'\''),('a','e',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('a','e',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A restriction which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services or to ensure the fulfilment of a general interest as defined in national legislation in conformity with Community law, such as the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','e',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','e',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','e',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In so doing, Member States shall respect international agreements and may take public policy considerations into account.\'\'\'\'\''),('a','e',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of content;\'\'\'\'\''),('a','e',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','e',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Restrictions that require an electronic communications service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the provision of universal or public services, the promotion of social, regional or territorial cohesion, the efficient use of radio frequencies and the effective management of spectrum to take into account international commitments and practices or the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','e',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','e',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a','e',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) attract resources from financial markets for high upfront investments in new access networks; and\'\'\'\'\''),('a','e',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use \'\'\'\'\'thereof, which can contribute to realisation of economy scales \'\'\'\'\'and \'\'\'\'\'the interoperability of services for the consumer benefit and \'\'\'\'\'in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','e',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','e',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','e',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) comply with a restriction in accordance with paragraph 4 below.\'\'\'\'\''),('a','e',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','e',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','e',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:\'\'\'\'\''),('a','e',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('a','e',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','e',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','e',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','e',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) aim at the maximum geographical reach of platform-based competition;\'\'\'\'\''),('a','e',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','e',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','e',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','e',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.\'\'\'\'\''),('a','e',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','e',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','e',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('a','e',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','e',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','e',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','e',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','e',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','e',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','e',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','e',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','e',0,2,5,'18','18','18','en','Article 18 − Review'),('a','e',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','e',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','e',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','e',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','e',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','e',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','e',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','e',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','e',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','e',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','e',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','e',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a(2).\'\'\'\'\''),('a','e',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','e',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','e',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','e',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','e',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','e',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than \'\'\'\'\'two \'\'\'\'\'years after the \'\'\'\'\'entry into force of this Directive, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications, and the use of personal data by third parties - public or private - for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of <s>the results of </s>that report, any changes in the \'\'\'\'\'sector, and the Treaty of Lisbon, in particular the new competences in matters of data protection as laid down in Article 16 of the Treaty on the Functioning of the European Union, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','e',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','e',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2).\'\'\'\'\''),('a','e',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','e',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.\'\'\'\'\''),('a','e',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','e',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('a','e',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','e',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','e',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','e',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','e',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','e',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','e',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.\'\'\'\'\''),('a','e',2,2,5,'0441',NULL,'0441','en','\'\'\'\'\'4. In order to ensure harmonised and proportional implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission shall, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), the relevant stakeholders and the European Data Protection Supervisor , adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article. \'\'\'\'\''),('a','e',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','e',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','e',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','e',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','e',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','e',2,2,5,'043',NULL,'043','en','\'\'\'\'\'3. In case of a serious breach of security leading to the accidental, unauthorised disclosure of or access to personal data that have not been rendered unintelligible by technological means, transmitted, stored or otherwise processed in the course of the provision of publicly available electronic communications services in the Community, which is likely to cause significant harm to subscribers, the provider of the public or private electronic communications services whose subscribers may be affected by the breach, shall without undue delay, notify the subscriber concerned and the national regulatory authority of the Member State in which the service has been provided of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','e',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','f',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','f',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','f',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','f',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','f',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','f',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','f',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','f',2,1,1,'1212b@A',NULL,'1212b@A','en','\'\'\'\'\'(ba) to conclude radio access network sharing agreements to cover remote and or non-profitable areas in order to offer and give access to multiple choices of services throughout the territory of each Member State for the benefit of the consumers and the environment;\'\'\'\'\''),('a','f',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','f',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','f',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae or masts, manholes and street cabinets;\'\'\'\'\''),('a','f',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','f',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','f',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','f',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('a','f',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','f',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('a','f',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','f',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','f',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','f',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','f',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','f',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','f',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a','f',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','f',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','f',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','f',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','f',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','f',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','f',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and regularly thereafter.\'\'\'\'\''),('a','f',2,2,4,'206',NULL,'206','en','\'\'\'\'\'6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.\'\'\'\'\''),('a','f',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.\'\'\'\'\''),('a','f',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','f',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services, \'\'\'\'\'consumers have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify at least:'),('a','f',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.\'\'\'\'\''),('a','f',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.\'\'\'\'\''),('a','f',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, the service quality levels offered, as well as the time for the initial connection;'),('a','f',2,2,4,'3411','341','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','f',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','f',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('a','f',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','f',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('a','f',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','f',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','f',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','f',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a','f',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services, including information society services, provided within the Community; and\'\'\'\'\''),('a','f',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','f',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','f',2,2,4,'215',NULL,'215','en','\'\'\'\'\'5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','f',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('a','f',2,2,4,'201','201','201','en','1. \'\'\'\'\'This Article shall \'\'\'\'\'apply without prejudice to Community rules on consumer protection, in particular Directives \'\'\'\'\'93/13/EC \'\'\'\'\'and \'\'\'\'\'97/7/EC, \'\'\'\'\'and national rules in conformity with Community law.'),('a','f',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','f',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','f',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','f',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','f',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','f',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','f',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given \'\'\'\'\'to \'\'\'\'\'consumer interests in electronic communications.\'\'\'\'\''),('a','f',2,2,4,'205',NULL,'205','en','\'\'\'\'\'5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.\'\'\'\'\''),('a','f',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','f',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date \'\'\'\'\'information \'\'\'\'\'on applicable prices \'\'\'\'\'and \'\'\'\'\'tariffs in respect \'\'\'\'\'of \'\'\'\'\'access and use \'\'\'\'\'of \'\'\'\'\'their services provided to consumers. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','f',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','f',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','f',2,2,4,'214',NULL,'214','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.\'\'\'\'\''),('a','f',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.\'\'\'\'\''),('a','f',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','f',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, including equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','f',2,2,4,'203','203','203','en','3. \'\'\'\'\'The information listed in paragraph 2 shall also be included in \'\'\'\'\'contracts <s>are </s>concluded between consumers and electronic communications services providers other than those providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services. \'\'\'\'\'Member States may extend this obligation to cover other end-users.'),('a','f',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including direct costs for portability of numbers and other identifiers;\'\'\'\'\''),('a','f',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','f',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','f',2,2,4,'211','211','211','en','1. Member States shall ensure that \'\'\'\'\'transparent, comparable, adequate \'\'\'\'\'and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of \'\'\'\'\'the \'\'\'\'\'services \'\'\'\'\'identified in Articles 4, 5, 6, and 7 \'\'\'\'\'is available to end-users and consumers, in accordance with the provisions of Annex II.'),('a','f',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','f',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','f',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','f',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open \'\'\'\'\'to \'\'\'\'\'electronic communications. The Member States may, however, provide \'\'\'\'\'for \'\'\'\'\'proportionate \'\'\'\'\'and \'\'\'\'\'non-discriminatory restrictions to \'\'\'\'\'the \'\'\'\'\'types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','f',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','f',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;\'\'\'\'\''),('a','f',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','f',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of radio network or wireless access technology \'\'\'\'\'may \'\'\'\'\'be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open to electronic communications services.\'\'\'\'\''),('a','f',2,1,3,'095@A',NULL,'095@A','en','\'\'\'\'\'5a. The Member States shall have competence to define the scope, nature and duration of restrictions to promote cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, in accordance with their national law.\'\'\'\'\''),('a','f',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('a','f',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','f',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','f',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','f',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may, in agreement with the NRAs, recommend appropriate implementing measures to:\'\'\'\'\''),('a','f',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles. All exceptions shall be in accordance with Article 9(3) and (4).\'\'\'\'\''),('a','f',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','f',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission may, in agreement with NRAs, be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”).\'\'\'\'\''),('a','f',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.\'\'\'\'\''),('a','f',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or\'\'\'\'\''),('a','f',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the relevant sectors, for the protection and promotion of lawful content in connection with those networks and services.\'\'\'\'\''),('a','f',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.\'\'\'\'\''),('a','f',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','f',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','f',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria and that the allocation and assignment of radiofrequency spectrum by national regulatory authorities ensures effective competition, taking into consideration their respective national radiofrequency plans and the prior decisions of international organisations dealing with radiofrequency spectrum management.\'\'\'\'\''),('a','f',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of content;\'\'\'\'\''),('a','f',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','f',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','f',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a','f',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','f',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','f',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio \'\'\'\'\'frequencies, where practicable, \'\'\'\'\'across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum \'\'\'\'\'Decision), taking into consideration their respective national radiofrequency plans and the prior decisions of international organisations dealing with radiofrequency spectrum management.\'\'\'\'\''),('a','f',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) comply with a restriction in accordance with paragraph 4 below, including restrictions to ensure the promotion of cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','f',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','f',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','f',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','f',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:\'\'\'\'\''),('a','f',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','f',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('a','f',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','f',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','f',2,1,3,'084g',NULL,'084g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.\'\'\'\'\''),('a','f',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','f',2,1,3,'09@C1c',NULL,'09@C1c','en','\'\'\'\'\'(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;\'\'\'\'\''),('a','f',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].\'\'\'\'\''),('a','f',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','f',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','f',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) avoid distortions of competition,\'\'\'\'\''),('a','f',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','f',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.\'\'\'\'\''),('a','f',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','f',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('a','f',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','f',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','f',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service, or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('a','f',2,2,5,'04411',NULL,'04411','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3 a-c, the Commission shall, following consultation with the European Data Protection Supervisor, the relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraph 3a and 3b.\'\'\'\'\''),('a','f',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','f',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','f',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','f',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('a','f',0,2,5,'18','18','18','en','Article 18 − Review'),('a','f',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States shall not only interpret their national law in a manner consistent with that Directive but also make sure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('a','f',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('a','f',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('a','f',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','f',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and 2006/24/EC these measures shall include:\'\'\'\'\''),('a','f',1,2,5,'03:28@A2',NULL,'03:28@A2','en','\'\'\'\'\'Within the next two years the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('a','f',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','f',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','f',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','f',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','f',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility \'\'\'\'\'of withdrawing \'\'\'\'\'their consent for the processing of traffic data at any time.'),('a','f',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority shall require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('a','f',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','f',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','f',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','f',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority or competent authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority shall require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('a','f',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','f',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','f',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any company operating on the internet and providing services to the consumers which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to consumer\'s rights and interests.\'\'\'\'\''),('a','f',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','f',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','f',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a breach.\'\'\'\'\''),('a','f',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','f',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','f',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','f',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','f',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','f',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1a. Providers of publicly available communications services and providers of Information society services shall notify the Independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant toArticle 15 par. 1, including the legal justification given and the legal procedure followed for each request; the Independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the established provisions, of national law, have not been followed.\'\'\'\'\''),('a','f',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','f',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','f',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','f',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons concerned, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('a','f',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'In their annual reports providers shall notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('a','f',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringement of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','f',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','f',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','f',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','f',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','f',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that respective browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing \'\'\'\'\'and is offered \'\'\'\'\'the \'\'\'\'\'right to refuse such processing by \'\'\'\'\'data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','f',1,2,5,'03:28@A1',NULL,'03:28@A1','en','\'\'\'\'\'(28a) For the purpose of this Directive, Internet Protocol addresses shall be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data.\'\'\'\'\''),('a','f',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','f',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) This Directive provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communication sector and to ensure the free movement of such data and of electronic communication equipment and services in the Community.\'\'\'\'\''),('a','f',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties - including penal sanctions, where appropriate - applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','f',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'The technological protection measures in the event of accidental or unlawful loss, alteration, unauthorized disclosure of or access to personal data which are transmitted or stored would either render the data unintelligible to any third party, or in the event of accidental or unlawful loss the technological protection measures would render the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('a','f',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','f',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','f',2,2,5,'181','181','181','en','\'\'\'\'\'18. \'\'\'\'\'The Commission shall submit to the European Parliament and the Council, not later than \'\'\'\'\'two \'\'\'\'\'years after the \'\'\'\'\'entry into force of this Directive, after consulting the \'\'\'\'\'Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications, and the use of personal data by third parties - public or private - for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector \'\'\'\'\'and the Treaty of Lisbon, in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','f',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('a','f',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of \'\'\'\'\'Accession.). Such measures shall respect the principle of technology neutrality.\'\'\'\'\''),('a','f',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','f',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall have the power to audit the measures taken by providers of publicly available electronic communication services and of information society services and issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('a','f',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for strictly legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('a','f',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','f',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, as well as any company operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','f',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','f',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of this Directive is to be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48 shall be without prejudice to this Directive or Directive 1995/46 where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States, which guarantee that these safeguards are respected.\'\'\'\'\''),('a','f',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('a','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission shall involve all relevant European authorities and organisations (ENISA, EDPS and the Article 29 Working Party) as well as all relevant stakeholders, particularly in order to be informed on best available solutions, both technically and economically, appropriate for improving the implementation of this Directive.\'\'\'\'\''),('a','f',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.\'\'\'\'\''),('a','f',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed on best available solutions, both technically and economically, appropriate for improving the implementation of this Directive.\'\'\'\'\''),('a','f',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('a','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('a','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','g',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('a','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','g',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;\'\'\'\'\''),('a','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','g',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('a','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('a','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','g',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('a','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('a','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','g',2,2,4,'2051a',NULL,'2051a','en','\'\'\'\'\'(a) access, use or distribute any content;\'\'\'\'\''),('a','g',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','g',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','g',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and thereafter.\'\'\'\'\''),('a','g',2,2,4,'2231',NULL,'2231','en','\'\'\'\'\'3. Member States shall ensure the transparency of services across networks, and shall avoid anti-competitive discrimination in services. In order to prevent degradation of service and slowing of traffic over networks, national regulatory authorities may, having consulted the [xxx] and the Commission, adopt minimum quality of service requirements for undertakings providing public communications networks.\'\'\'\'\''),('a','g',2,2,4,'206',NULL,'206','en','\'\'\'\'\'6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and thereafter of their obligations to respect copyright and related rights.\'\'\'\'\''),('a','g',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.\'\'\'\'\''),('a','g',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','g',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services, \'\'\'\'\'consumers have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify at least:'),('a','g',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.\'\'\'\'\''),('a','g',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content, services or applications is not unreasonably restricted and, for instance, that unreasonable wholesale access terms are addressed.\'\'\'\'\''),('a','g',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'(b) the \'\'\'\'\'services provided, \'\'\'\'\'any limitations on access to and/or use of certain services and content referred to in paragraph 5, \'\'\'\'\'the service quality levels offered, <s>as well as </s>the time for the initial \'\'\'\'\'connection, as well as any limitations on the use of terminal equipment;\'\'\'\'\''),('a','g',2,2,4,'3411','341','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','g',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','g',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('a','g',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('a','g',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may introduce guidelines and take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation.\'\'\'\'\''),('a','g',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','g',2,2,4,'207@A',NULL,'207@A','en','\'\'\'\'\'7a. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are expressly asked at the moment of concluding the contract whether and how they wish relevant information to be included in directory databases and whether they wish to exercise the option of having certain information included in the database but not disclosed to users of directory services.\'\'\'\'\''),('a','g',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','g',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','g',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a','g',2,2,4,'2051b',NULL,'2051b','en','\'\'\'\'\'(b) access or run any application or service of their choice; and/or\'\'\'\'\''),('a','g',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services, including information society services, provided within the Community; and\'\'\'\'\''),('a','g',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','g',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'Without prejudice to the first subparagraph, undertakings providing public communications networks shall be entitled to carry out reasonable network management.\'\'\'\'\''),('a','g',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','g',2,2,4,'215',NULL,'215','en','\'\'\'\'\'5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','g',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('a','g',2,2,4,'201','201','201','en','1. \'\'\'\'\'This Article shall \'\'\'\'\'apply without prejudice to Community rules on consumer protection, in particular Directives \'\'\'\'\'93/13/EC \'\'\'\'\'and \'\'\'\'\'97/7/EC, \'\'\'\'\'and national rules in conformity with Community law.'),('a','g',2,2,4,'2051',NULL,'2051','en','\'\'\'\'\'5. Member States shall ensure, and enforce without delay where necessary, that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider, in particular technical and price- or tariff-related limitations, on their ability to:\'\'\'\'\''),('a','g',2,2,4,'2051c',NULL,'2051c','en','\'\'\'\'\'(c) manage or use any content, service or application in their terminal equipment.\'\'\'\'\''),('a','g',2,2,4,'2052',NULL,'2052','en','\'\'\'\'\'Such information shall be provided in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('a','g',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','g',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','g',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','g',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions. This right may only be exercised when the modifications are disadvantageous to the subscriber.\'\'\'\'\''),('a','g',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','g',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given \'\'\'\'\'to \'\'\'\'\'consumer interests in electronic communications.\'\'\'\'\''),('a','g',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','g',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date \'\'\'\'\'information \'\'\'\'\'on applicable prices \'\'\'\'\'and \'\'\'\'\'tariffs in respect \'\'\'\'\'of \'\'\'\'\'access and use \'\'\'\'\'of \'\'\'\'\'their services provided to consumers. Such information shall be published in an easily accessible form.\'\'\'\'\''),('a','g',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','g',2,2,4,'223@A',NULL,'223@A','en','\'\'\'\'\'3a. In order to ensure that users\' ability to access or distribute lawful content or to run any lawful application or service of their choice is not unreasonably restricted, Member States shall ensure that the national regulatory authorities ensure that any limitations imposed by undertakings providing public communications networks and/or services on the ability of subscribers to access or distribute lawful content are duly justified.\'\'\'\'\''),('a','g',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','g',2,2,4,'214',NULL,'214','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.\'\'\'\'\''),('a','g',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.\'\'\'\'\''),('a','g',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','g',2,2,4,'203','203','203','en','3. \'\'\'\'\'The information listed in paragraph 2 shall also be included in \'\'\'\'\'contracts <s>are </s>concluded between consumers and electronic communications services providers other than those providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available \'\'\'\'\'telephone \'\'\'\'\'services. \'\'\'\'\'Member States may extend this obligation to cover other end-users.'),('a','g',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory \'\'\'\'\'authorities, \'\'\'\'\'after taking account of the views of interested parties, <s>able to </s>require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, with particular emphasis on information provided to disabled end-users concerning equivalent access. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','g',2,2,4,'210',NULL,'210','en','\'\'\'\'\'-1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 2005/29/EC, and to national rules that are in conformity with Community law.\'\'\'\'\''),('a','g',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including direct costs for portability of numbers and other identifiers;\'\'\'\'\''),('a','g',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','g',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','g',2,2,4,'211','211','211','en','1. Member States shall ensure that \'\'\'\'\'transparent, comparable, adequate \'\'\'\'\'and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of \'\'\'\'\'the \'\'\'\'\'services \'\'\'\'\'identified in Articles 4, 5, 6, and 7 \'\'\'\'\'is available to end-users and consumers, in accordance with the provisions of Annex II.'),('a','g',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','g',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','g',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may introduce guidelines, such as guidelines specifying the methodology or procedures.\'\'\'\'\''),('a','g',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('a','g',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in \'\'\'\'\'the \'\'\'\'\'radio frequency bands available \'\'\'\'\'for \'\'\'\'\'electronic communications services \'\'\'\'\'in accordance with \'\'\'\'\'their \'\'\'\'\'national <s>regulatory authority and is made public. National regulatory authorities shall ensure that competition is not distorted as a result of any such transaction. Where radio </s>frequency \'\'\'\'\'allocation plans and with \'\'\'\'\'the \'\'\'\'\'ITU Radio Regulations. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','g',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('a','g',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) identify the bands for which usage rights may be transferred or leased between undertakings;\'\'\'\'\''),('a','g',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('a','g',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall, ensure that all types of technologies used \'\'\'\'\'for \'\'\'\'\'electronic communications services may be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands available for electronic communications services in accordance \'\'\'\'\'with \'\'\'\'\'the ITU Radio Regulations.\'\'\'\'\''),('a','g',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','g',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('a','g',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('a','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','g',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','g',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','g',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8a, 9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:\'\'\'\'\''),('a','g',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) identify the bands for which the principle of service neutrality shall apply;\'\'\'\'\''),('a','g',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('a','g',2,1,3,'0841g',NULL,'0841g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('a','g',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequency sharing,\'\'\'\'\''),('a','g',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.\'\'\'\'\''),('a','g',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8a(7);\'\'\'\'\''),('a','g',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('a','g',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.\'\'\'\'\''),('a','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\''),('a','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of and access to content and services across all networks;\'\'\'\'\''),('a','g',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('a','g',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','g',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','g',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('a','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8a and 9c of this Directive, and with \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','g',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','g',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','g',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) fulfil a general interest objective in accordance with paragraph 4 below.\'\'\'\'\''),('a','g',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('a','g',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technologies used for electronic communication services where this is necessary to:\'\'\'\'\''),('a','g',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('a','g',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid the possibility of harmful interference,\'\'\'\'\''),('a','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','g',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','g',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).\'\'\'\'\''),('a','g',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('a','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','g',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('a','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','g',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies after [date of transposition].\'\'\'\'\''),('a','g',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','g',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('a','g',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','g',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','g',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','g',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','g',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','g',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','g',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','g',0,2,5,'18','18','18','en','Article 18 − Review'),('a','g',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','g',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','g',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','g',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','g',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','g',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','g',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned \'\'\'\'\'has given his/her prior consent based on \'\'\'\'\'clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or \'\'\'\'\'user. The subscriber\'s prior consent shall be sought separately from his/her agreement to the general provisions.\'\'\'\'\''),('a','g',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','g',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','g',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'Every three months, the national regulatory authority shall submit a summary report to the Commission on the notifications received and action taken pursuant to this paragraph.\'\'\'\'\''),('a','g',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','g',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','g',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','g',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','g',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','g',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','g',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given \'\'\'\'\'clear and comprehensive information on \'\'\'\'\'the possibility to withdraw their consent for the processing of traffic data at any \'\'\'\'\'time. The procedures for withdrawing consent shall be easily comprehensible and straightforward.\'\'\'\'\''),('a','g',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','g',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','g',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','g',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2).\'\'\'\'\''),('a','g',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','g',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by serious security incidents should be notified without delay and informed in order to be able to take the necessary precautions, if the national regulatory authorities consider this necessary after notification by the service provider. Where personal data is rendered unusable, the national regulatory authorities should be able to decide not to request notification by the service provider. A notification under these circumstances should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected, as appropriate for each individual case.\'\'\'\'\''),('a','g',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','g',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','g',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('a','g',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','g',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','g',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In case of serious breach of security by the provider of publicly available electronic communications services leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the national regulatory authority of such a breach. The notification shall describe the nature of the breach and its consequences, and the measures taken by the provider to address the breach, and shall recommend measures to mitigate its possible negative effects. The national regulatory authority shall decide whether the provider of publicly available electronic communications services shall notify the subscriber concerned of the breach. Where personal data has been rendered unusable by technical or procedural means to the extent that the risk of loss is low or substantially removed, a breach of security should not be considered as having caused harm to the end-user. Therefore the national regulatory authority may decide not to request notification from the provider to the subscriber concerned. The technical and procedural means of rendering data unusable shall be approved by the national regulatory authority. The Commission may, having consulted the [xxx], take the appropriate coordination measures to ensure a consistent approach at Community level.\'\'\'\'\''),('a','g',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','g',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'Where appropriate, the national regulatory authority concerned shall notify the national regulatory authorities in other Member States and the [xxx] of the breach. Where disclosure of the breach is in the public interest, the national regulatory authority may inform the public.\'\'\'\'\''),('a','g',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','g',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','g',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.\'\'\'\'\''),('a','g',2,2,5,'0441',NULL,'0441','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, having consulted the [xxx] and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('a','g',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','g',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','g',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','g',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','g',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','g',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','h',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','h',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','h',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','h',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','h',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','h',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','h',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','h',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','h',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','h',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae or masts, manholes and street cabinets;\'\'\'\'\''),('a','h',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','h',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','h',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','h',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market \'\'\'\'\'development and of the benefits for consumers, \'\'\'\'\'taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access options;\'\'\'\'\''),('a','h',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','h',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('a','h',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','h',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','h',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','h',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','h',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','h',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','h',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a','h',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','h',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','h',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','h',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','h',2,2,4,'2231',NULL,'2231','en','\'\'\'\'\'3. A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably restricted. Those guidelines or measures shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('a','h',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('a','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('a','h',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('a','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('a','h',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('a','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('a','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('a','h',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','h',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure \'\'\'\'\'that, \'\'\'\'\'where technically and economically feasible, \'\'\'\'\'and \'\'\'\'\'except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical \'\'\'\'\'areas, national regulatory authorities take all necessary steps to ensure that:\'\'\'\'\''),('a','h',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('a','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('a','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('a','h',2,2,4,'201','201',NULL,'en','<s>1. Paragraphs 2, 3 and 4 apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 93/13/EC, and national rules in conformity with Community law.</s>'),('a','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('a','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','h',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('a','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','h',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','h',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish consultation mechanisms ensuring that in their decision-making process due consideration is given to, \'\'\'\'\'and \'\'\'\'\'account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, in particular, disabled end-users.\'\'\'\'\''),('a','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('a','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('a','h',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('a','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('a','h',2,2,4,'203','203',NULL,'en','<s>3. Where contracts are concluded between consumers and electronic communications services providers other than those providing connection and/or access to the public telephone network, the information in paragraph 2 shall also be included in such contracts. Member States may extend this obligation to cover other end-users.</s>'),('a','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, and on measures taken to ensure equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','h',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including\'\'\'\'\''),('a','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('a','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of publicly available telephone services is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('a','h',2,2,4,'2141',NULL,'2141','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:\'\'\'\'\''),('a','h',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('a','h',2,2,4,'204','204',NULL,'en','<s>4. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of proposed modifications in the contractual conditions. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.</s>'),('a','h',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or electronic communications services, \'\'\'\'\'consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('a','h',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify either the type of content, application or service concerned, or individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('a','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('a','h',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('a','h',2,2,4,'3411','341','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of \'\'\'\'\'such \'\'\'\'\'networks or services. Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('a','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('a','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','h',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','h',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('a','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('a','h',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','h',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('a','h',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('a','h',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('a','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','h',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination \'\'\'\'\'of \'\'\'\'\'a contract and \'\'\'\'\'information \'\'\'\'\'on standard terms and conditions, in respect of access and use of their services provided \'\'\'\'\'to \'\'\'\'\'end-users \'\'\'\'\'and consumers \'\'\'\'\'in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding \'\'\'\'\'the \'\'\'\'\'form in which such information is published.\'\'\'\'\''),('a','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('a','h',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('a','h',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('a','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('a','h',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means ofinteractive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available themselves or through third parties, when they are not available on the market free of charge or at a reasonable price. Third parties shall have a right to use without charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','h',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('a','h',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('a','h',2,1,3,'0941','094','0941','en','\'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in the \'\'\'\'\'radio \'\'\'\'\'frequency bands available \'\'\'\'\'to \'\'\'\'\'electronic communications services as identified \'\'\'\'\'in \'\'\'\'\'their \'\'\'\'\'national \'\'\'\'\'allocation tables \'\'\'\'\'and \'\'\'\'\'in ITU \'\'\'\'\'radio \'\'\'\'\'broadcasting regulations. The Member States may, however, provide for proportionate and non-discriminatory restrictions to \'\'\'\'\'the \'\'\'\'\'types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','h',2,1,3,'09@C1@A',NULL,'09@C1@A','en','\'\'\'\'\'These implementing measures are without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, and in particular those relating to the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','h',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','h',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','h',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of radio network or wireless access technology \'\'\'\'\'may \'\'\'\'\'be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands open to electronic communications services.\'\'\'\'\''),('a','h',2,1,3,'09@C11c',NULL,'09@C11c','en','\'\'\'\'\'(c) harmonise the specific measures to ensure fair competition where individual rights are transferred.\'\'\'\'\''),('a','h',2,1,3,'09@C11A',NULL,'09@C11A','en','\'\'\'\'\'(-a) harmonise the rules relating to the availability and efficient use of radio frequencies in accordance with the procedure set out in Annex IIa;\'\'\'\'\''),('a','h',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','h',2,1,3,'09@C11',NULL,'09@C11','en','\'\'\'\'\'In order to contribute to the development of the internal market, and without prejudice to Article 8a, for the achievement of the principles of this Article, the Commission may adopt appropriate technical implementing measures to:\'\'\'\'\''),('a','h',2,1,3,'09@C11b',NULL,'09@C11b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights;\'\'\'\'\''),('a','h',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','h',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','h',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','h',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('a','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','en','\'\'\'\'\'(60a) It is the responsibility of the Member States to encourage cooperation arrangements between the parties concerned in order to promote efficient on-line services and a high level of consumer confidence. In particular, companies supplying electronic communications networks and/or services and other stakeholders should be encouraged to cooperate so as to promote legal content and protect on-line content. Such cooperation could for example be achieved on a wider scale without prejudice to the regulatory framework, by the drafting of negotiated and agreed codes of conduct between stakeholders. The introduction of such codes of conduct has already been envisaged in numerous Community instruments, for example Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (\'Directive on electronic commerce\') (OJ L 178, 17.7.2000, p. 1.), Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45; corrected version in OJ L 195, 2.6.2004, p. 16.), and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (OJ L 281, 23.11.1995, p.31. Directive as amended by Regulation (EC) No 1882/2003 (OJ L 284, 31.10.2003, p. 1).). Such cooperation between stakeholders is essential to promoting on-line content, in particular European cultural content, and to realise the potential of the information society.\'\'\'\'\''),('a','h',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4. It lies within the competence of the Member States to define the scope and nature of any exception.\'\'\'\'\''),('a','h',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or\'\'\'\'\''),('a','h',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors interested in the protection and the promotion of lawful content over electronic communication networks and services.\'\'\'\'\''),('a','h',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A restriction which prohibits the provision of any other electronic communication service in a specific band may only be provided for where justified by the need to protect safety of life services or to ensure the fulfilment of a general interest as defined in national legislation in conformity with Community law, such as the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','h',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','h',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','h',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such \'\'\'\'\'radiofrequencies \'\'\'\'\'by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria and avoid distorting competition.\'\'\'\'\''),('a','h',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, taking State aid rules into account, in particular for the delivery of content;\'\'\'\'\''),('a','h',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','h',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Restrictions that require a particular electronic communication service to be provided in a specific band shall be justified only in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, the promotion of cultural and linguistic diversity and media pluralism or the provision of radio and television broadcasting services.\'\'\'\'\''),('a','h',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','h',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a','h',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','h',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','h',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) comply with a restriction in accordance with paragraph 4 below.\'\'\'\'\''),('a','h',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','h',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','h',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','h',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:\'\'\'\'\''),('a','h',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','h',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('a','h',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','h',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','h',2,1,3,'084g',NULL,'084g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.\'\'\'\'\''),('a','h',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','h',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'Measures adopted pursuant to points (a) to (c) of the first subparagraph, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Radio Spectrum Policy Committee.\'\'\'\'\''),('a','h',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','h',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','h',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) avoid distortion of competition,\'\'\'\'\''),('a','h',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','h',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.\'\'\'\'\''),('a','h',2,1,3,'09@C11a',NULL,'09@C11a','en','\'\'\'\'\'(a) identify the bands for which usage rights may be transferred or leased between undertakings, excluding radio frequencies allocated or planned by Member States for broadcasting services;\'\'\'\'\''),('a','h',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','h',2,1,3,'09@C11B',NULL,'09@C11B','en','\'\'\'\'\'(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies in accordance with the procedure set out in Annex IIa;\'\'\'\'\''),('a','h',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('a','h',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','h',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('a','h',2,2,5,'04411',NULL,'04411','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2, 3, 3a, 3b and 3c, the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.\'\'\'\'\''),('a','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','h',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('a','h',0,2,5,'18','18','18','en','Article 18 − Review'),('a','h',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('a','h',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('a','h',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('a','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','h',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('a','h',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','h',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('a','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','h',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','h',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','h',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority or other competent national authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The competent authority should consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority should require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('a','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','h',1,2,5,'03:28@A',NULL,'03:28@A','en','\'\'\'\'\'(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('a','h',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('a','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','h',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','h',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('a','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','h',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('a','h',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','h',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','h',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('a','h',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('a','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','h',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing \'\'\'\'\'electronic communications \'\'\'\'\'services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process \'\'\'\'\'the \'\'\'\'\'data referred to \'\'\'\'\'in \'\'\'\'\'paragraph 1 to \'\'\'\'\'the \'\'\'\'\'extent \'\'\'\'\'and \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'duration necessary for \'\'\'\'\'such \'\'\'\'\'services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the \'\'\'\'\'subscriber \'\'\'\'\'or \'\'\'\'\'user to whom \'\'\'\'\'the \'\'\'\'\'data relate has given his/her prior consent. Users \'\'\'\'\'or \'\'\'\'\'subscribers shall be given the possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent for \'\'\'\'\'the \'\'\'\'\'processing of traffic data at any time.\'\'\'\'\''),('a','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','h',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('a','h',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','h',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('a','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','h',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('a','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('a','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','h',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('a','h',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('a','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','h',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','h',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.\'\'\'\'\''),('a','h',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('a','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('a','h',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.\'\'\'\'\''),('a','h',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('a','h',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('a','i',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','i',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','i',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('a','i',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','i',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','i',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','i',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','i',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','i',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\''),('a','i',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','i',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;\'\'\'\'\''),('a','i',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found, in accordance with \'\'\'\'\'Article \'\'\'\'\'14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to \'\'\'\'\'have significant market power in a relevant market relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','i',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','i',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','i',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('a','i',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','i',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('a','i',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','i',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','i',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','i',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','i',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','i',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('a','i',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('a','i',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','i',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','i',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','i',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','i',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','i',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','i',2,2,4,'2231',NULL,'2231','en','\'\'\'\'\'3. A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute content or to run applications and services of their choice is not unreasonably restricted. Those guidelines or measures shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('a','i',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('a','i',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('a','i',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','i',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('a','i',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('a','i',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('a','i',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\''),('a','i',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('a','i',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','i',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure \'\'\'\'\'that, \'\'\'\'\'where technically and economically feasible, \'\'\'\'\'and \'\'\'\'\'except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical \'\'\'\'\'areas, national regulatory authorities take all necessary steps to ensure that:\'\'\'\'\''),('a','i',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('a','i',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('a','i',2,2,4,'32@A',NULL,'32@A','en','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\''),('a','i',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','i',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('a','i',2,2,4,'201','201',NULL,'en','<s>1. Paragraphs 2, 3 and 4 apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 93/13/EC, and national rules in conformity with Community law.</s>'),('a','i',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('a','i',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','i',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','i',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('a','i',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','i',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','i',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish consultation mechanisms ensuring that due consideration is given to, \'\'\'\'\'and \'\'\'\'\'account taken of, issues relating \'\'\'\'\'to \'\'\'\'\'end-users, including, in particular, disabled end-users, in their decision-making process.\'\'\'\'\''),('a','i',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('a','i',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('a','i',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','i',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\''),('a','i',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('a','i',2,2,4,'203','203',NULL,'en','<s>3. Where contracts are concluded between consumers and electronic communications services providers other than those providing connection and/or access to the public telephone network, the information in paragraph 2 shall also be included in such contracts. Member States may extend this obligation to cover other end-users.</s>'),('a','i',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and on measures taken to ensure equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','en','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\''),('a','i',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including\'\'\'\'\''),('a','i',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('a','i',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of publicly available telephone services is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('a','i',2,2,4,'2141',NULL,'2141','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:\'\'\'\'\''),('a','i',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('a','i',2,2,4,'204','204',NULL,'en','<s>4. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of proposed modifications in the contractual conditions. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.</s>'),('a','i',1,2,4,'20:14@D',NULL,'20:14@D','en','\'\'\'\'\'(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('a','i',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or electronic communications services, \'\'\'\'\'consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('a','i',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).\'\'\'\'\''),('a','i',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. Directive 2002/22/EC is without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers. Directive 2002/22/EC does not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant law enforcement authorities.\'\'\'\'\''),('a','i',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('a','i',2,2,4,'3411','341','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning the supply of \'\'\'\'\'such \'\'\'\'\'networks or services. Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','i',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('a','i',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('a','i',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','i',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','i',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','i',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('a','i',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('a','i',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and\'\'\'\'\''),('a','i',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','i',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('a','i',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('a','i',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','i',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and\'\'\'\'\''),('a','i',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','i',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination \'\'\'\'\'of \'\'\'\'\'a contract and \'\'\'\'\'information \'\'\'\'\'on standard terms and conditions, in respect of access and use of their services provided \'\'\'\'\'to \'\'\'\'\'end-users \'\'\'\'\'and consumers \'\'\'\'\'in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding \'\'\'\'\'the \'\'\'\'\'form in which such information is to be published.\'\'\'\'\''),('a','i',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','i',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('a','i',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software \'\'\'\'\''),('a','i',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','i',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('a','i',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('a','i',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','i',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available themselves or through third parties, free of charge or at a reasonable price. Third parties shall have a right to use free of charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','i',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('a','i',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','i',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','i',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\''),('a','i',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('a','i',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in \'\'\'\'\'the \'\'\'\'\'radio frequency bands available \'\'\'\'\'for \'\'\'\'\'electronic communications services \'\'\'\'\'in accordance with \'\'\'\'\'their \'\'\'\'\'national <s>regulatory authority and is made public. National regulatory authorities shall ensure that competition is not distorted as a result of any such transaction. Where radio </s>frequency \'\'\'\'\'allocation plans and with \'\'\'\'\'the \'\'\'\'\'ITU Radio Regulations. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','i',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('a','i',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) identify the bands for which usage rights may be transferred or leased between undertakings;\'\'\'\'\''),('a','i',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('a','i',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall, ensure that all types of technology used \'\'\'\'\'for \'\'\'\'\'electronic communications services may be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands available for electronic communications services in accordance \'\'\'\'\'with \'\'\'\'\'the ITU Radio Regulations.\'\'\'\'\''),('a','i',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','i',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights;\'\'\'\'\''),('a','i',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('a','i',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','i',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','i',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','i',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','i',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:\'\'\'\'\''),('a','i',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) identify the bands to which the principle of service neutrality applies.\'\'\'\'\''),('a','i',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','i',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.\'\'\'\'\''),('a','i',2,1,3,'0841g',NULL,'0841g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('a','i',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequency sharing,\'\'\'\'\''),('a','i',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.\'\'\'\'\''),('a','i',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);\'\'\'\'\''),('a','i',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('a','i',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.\'\'\'\'\''),('a','i',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','i',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','i',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Articles 8 and 8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\''),('a','i',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of and access to content and services across all networks;\'\'\'\'\''),('a','i',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','i',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('a','i',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','i',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','i',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging sharing of investment and by ensuring appropriate sharing of risk between investors and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('a','i',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','i',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8b and 9c of this Directive and \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','i',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','i',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) fulfil a general interest objective in accordance with paragraph 4.\'\'\'\'\''),('a','i',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','i',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('a','i',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:\'\'\'\'\''),('a','i',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('a','i',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid the possibility of harmful interference,\'\'\'\'\''),('a','i',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','i',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','i',2,1,3,'0841g@A',NULL,'0841g@A','en','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\''),('a','i',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).\'\'\'\'\''),('a','i',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('a','i',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','i',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','i',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('a','i',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','i',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from ... (The date of transposition of this Directive.).\'\'\'\'\''),('a','i',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','i',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','i',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('a','i',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','i',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','i',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4 (c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment, except where such interests are overridden by the interests for the fundamental rights and freedoms of the data subject. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('a','i',2,2,5,'04411',NULL,'04411','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3b, the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.\'\'\'\'\''),('a','i',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','i',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','i',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','i',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('a','i',0,2,5,'18','18','18','en','Article 18 − Review'),('a','i',1,2,5,'03:27@A',NULL,'03:27@A','en','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.\'\'\'\'\''),('a','i',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('a','i',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('a','i',2,2,5,'181@A',NULL,'181@A','en','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\''),('a','i',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('a','i',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','i',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('a','i',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','i',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','i',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','i',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','i',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','i',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('a','i',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','i',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','i',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','i',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to users. Therefore, the national regulatory authority or other competent national authority should be notified by the relevant service provider of every security breach without delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue delay to the persons affected by the breach, as appropriate. Furthermore, and in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorized access to the content of e-mails, access to credit card records, etc.), the relevant service providers should, in addition to the competent national authorities, immediately notify affected users directly. Finally, providers should annually notify affected users of all breaches of security under this Directive that occurred during the relevant time period. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.\'\'\'\'\''),('a','i',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','i',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','i',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('a','i',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','i',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','i',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('a','i',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','i',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','i',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','i',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','i',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','i',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('a','i',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('a','i',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','i',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','i',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('a','i',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','i',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','i',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','i',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','i',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','i',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing \'\'\'\'\'and is offered \'\'\'\'\'the \'\'\'\'\'right to refuse such processing by \'\'\'\'\'data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','i',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','i',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('a','i',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'Notification of a security breach to a subscriber or individual shall not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('a','i',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','i',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','i',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','i',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('a','i',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('a','i',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('a','i',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','i',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('a','i',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('a','i',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','i',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services, as well as any undertaking operating on the internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.\'\'\'\'\''),('a','i',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','i',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('a','i',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26b) The processing of traffic data for network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data will enable the processing of such data for the legitimate interest of the data controller for the purpose of preventing unauthorized access and malicious code distribution, stopping the denial of service attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\''),('a','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('a','i',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.\'\'\'\'\''),('a','i',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('a','i',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('a','j',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','j',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','j',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, when imposing pricing obligations pursuant to Article 13;\'\'\'\'\''),('a','j',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','j',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence capability.\'\'\'\'\''),('a','j',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','j',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','j',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','j',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','j',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;\'\'\'\'\''),('a','j',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found, in accordance with \'\'\'\'\'Article \'\'\'\'\'14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to \'\'\'\'\'have significant market power in a relevant market relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','j',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','j',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.\'\'\'\'\''),('a','j',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('a','j',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a','j',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('a','j',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','j',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','j',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','j',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','j',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','j',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','j',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'including any restrictions on access to services and applications, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('a','j',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','j',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','j',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','j',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','j',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','j',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','j',2,2,4,'2231',NULL,'2231','en','\'\'\'\'\'3. A national regulatory authority may set minimum quality of service requirements in order to prevent degradation of service and slowing of traffic over networks. Such requirements shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('a','j',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('a','j',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('a','j',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.\'\'\'\'\''),('a','j',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('a','j',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('a','j',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services may withhold relevant interconnection or other service revenues.\'\'\'\'\''),('a','j',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('a','j',2,2,4,'334',NULL,'334','en','\'\'\'\'\'4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','j',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities take all necessary steps \'\'\'\'\'to \'\'\'\'\'ensure that:\'\'\'\'\''),('a','j',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('a','j',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('a','j',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','j',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('a','j',2,2,4,'201','201',NULL,'en','<s>1. Paragraphs 2, 3 and 4 apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 93/13/EC, and national rules in conformity with Community law.</s>'),('a','j',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned in accordance with Article 12 of the Directive on privacy and electronic communications; and\'\'\'\'\''),('a','j',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','j',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','j',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('a','j',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','j',2,2,4,'207',NULL,'207','en','\'\'\'\'\'7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.\'\'\'\'\''),('a','j',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish consultation mechanisms ensuring that due consideration is given to, \'\'\'\'\'and \'\'\'\'\'account taken of, issues relating \'\'\'\'\'to \'\'\'\'\'end-users, including, in particular, disabled end-users, in their decision-making process.\'\'\'\'\''),('a','j',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('a','j',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','j',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('a','j',2,2,4,'203','203',NULL,'en','<s>3. Where contracts are concluded between consumers and electronic communications services providers other than those providing connection and/or access to the public telephone network, the information in paragraph 2 shall also be included in such contracts. Member States may extend this obligation to cover other end-users.</s>'),('a','j',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and on measures taken to ensure equivalent access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','j',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the \'\'\'\'\'contract, including\'\'\'\'\''),('a','j',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of publicly available telephone services is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('a','j',2,2,4,'2141',NULL,'2141','en','\'\'\'\'\'4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:\'\'\'\'\''),('a','j',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'lack \'\'\'\'\'of \'\'\'\'\'access \'\'\'\'\'to \'\'\'\'\'emergency services in advance of \'\'\'\'\'the \'\'\'\'\'conclusion of a contract and regularly thereafter.\'\'\'\'\''),('a','j',1,2,4,'20:14@D',NULL,'20:14@D','en','\'\'\'\'\'(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('a','j',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or electronic communications services, \'\'\'\'\'consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('a','j',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).\'\'\'\'\''),('a','j',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein. The Framework Directive and the Specific Directives do not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant authorities.\'\'\'\'\''),('a','j',2,2,4,'2021b','2021b','2021b','en','(b) services provided, \'\'\'\'\'including in particular:\'\'\'\'\''),('a','j',2,2,4,'3411','341','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning the supply of \'\'\'\'\'such \'\'\'\'\'networks or services. Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','j',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('a','j',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.\'\'\'\'\''),('a','j',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','j',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('a','j',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','j',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','j',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services, including information society services, provided within the Community; and\'\'\'\'\''),('a','j',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('a','j',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('a','j',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and\'\'\'\'\''),('a','j',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','j',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('a','j',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('a','j',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','j',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and\'\'\'\'\''),('a','j',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','j',2,2,4,'212','212','212','en','2. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination \'\'\'\'\'of \'\'\'\'\'a contract and \'\'\'\'\'information \'\'\'\'\'on standard terms and conditions, in respect of access and use of their services provided \'\'\'\'\'to \'\'\'\'\'end-users \'\'\'\'\'and consumers \'\'\'\'\'in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding \'\'\'\'\'the \'\'\'\'\'form in which such information is to be published.\'\'\'\'\''),('a','j',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','j',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('a','j',2,2,4,'3412',NULL,'3412','en','\'\'\'\'\'Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.\'\'\'\'\''),('a','j',2,2,4,'2822',NULL,'2822','en','\'\'\'\'\'Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.\'\'\'\'\''),('a','j',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('a','j',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) without prejudice to Directive 2000/31/EC on electronic commerce, the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, including infringements of copyright and related rights, and their legal consequences; and\'\'\'\'\''),('a','j',2,2,4,'213',NULL,'213','en','\'\'\'\'\'3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that when such guides or similar techniques are not available on the market, free of charge or at a reasonable price, national regulatory authorities make them available themselves or through third parties. Third parties shall have a right to use without charge tariff information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','j',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','j',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('a','j',2,2,4,'2821',NULL,'2821','en','\'\'\'\'\'2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('a','j',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','j',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('a','j',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('a','j',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('a','j',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c , \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in \'\'\'\'\'the \'\'\'\'\'radio frequency bands available \'\'\'\'\'for \'\'\'\'\'electronic communications services as identified \'\'\'\'\'in \'\'\'\'\'their \'\'\'\'\'national <s>regulatory authority and is made public. National regulatory authorities shall ensure that competition is not distorted as a result of any such transaction. Where radio </s>frequency \'\'\'\'\'allocation plans. The Member States may, however, provide for proportionate and non discriminatory restrictions to \'\'\'\'\'the \'\'\'\'\'types \'\'\'\'\'of \'\'\'\'\'electronic communications services to be provided.\'\'\'\'\''),('a','j',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability by ensuring a consistent regulatory approach over successive review periods;\'\'\'\'\''),('a','j',2,1,3,'09@C1a',NULL,'09@C1a','en','\'\'\'\'\'(a) identify the bands for which usage rights may be transferred or leased between undertakings;\'\'\'\'\''),('a','j',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('a','j',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, \'\'\'\'\'Member States \'\'\'\'\'shall, ensure that all types of technology used \'\'\'\'\'for \'\'\'\'\'electronic communications services may be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands available for electronic communications services.\'\'\'\'\''),('a','j',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','j',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights;\'\'\'\'\''),('a','j',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('a','j',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','j',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','j',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','j',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','j',2,1,3,'09@C1',NULL,'09@C1','en','\'\'\'\'\'In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:\'\'\'\'\''),('a','j',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','j',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.\'\'\'\'\''),('a','j',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('a','j',2,1,3,'0841g',NULL,'0841g','en','\'\'\'\'\'(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('a','j',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequency sharing where the use of frequencies is subject to a general authorisation,\'\'\'\'\''),('a','j',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.\'\'\'\'\''),('a','j',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);\'\'\'\'\''),('a','j',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.\'\'\'\'\''),('a','j',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','j',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','j',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Articles 8 and 8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with their obligations under the Treaty and, where applicable, corresponding international agreements, and may take public policy considerations into account as set out below.\'\'\'\'\''),('a','j',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector, in particular for the delivery of and access to content and services across all networks;\'\'\'\'\''),('a','j',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','j',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('a','j',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('a','j',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','j',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by ensuring that the cost of access to facilities takes appropriate account of the risks incurred by the investors and those undertakings enjoying access;\'\'\'\'\''),('a','j',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8b and 9c of this Directive and \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','j',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','j',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'working \'\'\'\'\'with <s>each other and with </s>the Commission \'\'\'\'\'and the Authority so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','j',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) fulfil a general interest objective in accordance with paragraph 4.\'\'\'\'\''),('a','j',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','j',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','j',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:\'\'\'\'\''),('a','j',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('a','j',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference, notably to ensure technical quality of service and the efficient use of radio frequencies,\'\'\'\'\''),('a','j',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','j',0,1,3,'09@C',NULL,'09@C','en','\'\'\'\'\'Article 9c − Radio Frequency Management Harmonisation Measures\'\'\'\'\''),('a','j',2,1,3,'0841g@A',NULL,'0841g@A','en','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\''),('a','j',2,1,3,'09@C1c',NULL,'09@C1c','en','\'\'\'\'\'(c) avoid the distortions of competition that may arise where individual rights are transferred;\'\'\'\'\''),('a','j',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).\'\'\'\'\''),('a','j',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('a','j',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','j',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','j',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','j',2,1,3,'096',NULL,'096','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from [The date of transposition of this Directive].\'\'\'\'\''),('a','j',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained; and\'\'\'\'\''),('a','j',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','j',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('a','j',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','j',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','j',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','j',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a','j',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public electronic communications network or related terminal and electronic communication equipment, except where such interests are overridden by the interests of the fundamental rights and freedoms of the data subject. Such processing shall be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('a','j',2,2,5,'04411',NULL,'04411','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.\'\'\'\'\''),('a','j',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','j',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','j',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.\'\'\'\'\''),('a','j',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','j',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','j',0,2,5,'18','18','18','en','Article 18 − Review'),('a','j',1,2,5,'03:27@A',NULL,'03:27@A','en','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.\'\'\'\'\''),('a','j',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','j',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','j',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','j',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','j',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','j',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way \'\'\'\'\'communication;\'\'\'\'\''),('a','j',2,2,5,'0434',NULL,'0434','en','\'\'\'\'\'3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('a','j',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','j',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','j',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('a','j',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','j',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:\'\'\'\'\''),('a','j',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'3b. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider has demonstrated to the satisfaction of the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorised to access the data.\'\'\'\'\''),('a','j',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','j',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','j',2,2,5,'15@A42',NULL,'15@A42','en','\'\'\'\'\'The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','j',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','j',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','j',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','j',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','j',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','j',2,2,5,'181','181','181','en','\'\'\'\'\'Not \'\'\'\'\'later than three years after \'\'\'\'\'<time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.\'\'\'\'\''),('a','j',2,2,5,'0442',NULL,'0442','en','\'\'\'\'\'Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('a','j',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a','j',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','j',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising of personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to users, such as economic loss, social harm or identity theft. Therefore, subscribers concerned by such security incidents should be notified by the relevant service provider of every security breach without delay in order to be able to take the necessary precautions. In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.\'\'\'\'\''),('a','j',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and\'\'\'\'\''),('a','j',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','j',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','j',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('a','j',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','j',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.\'\'\'\'\''),('a','j',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;\'\'\'\'\''),('a','j',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','j',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In the case of a personal data breach, the provider of publicly available electronic communications services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State and the subscriber or individual concerned of such a breach, subject to paragraphs 3a and 3b below.. The notification to the subscriber or individual concerned shall at least describe the nature of the breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent authority shall, in addition, describe the consequences of the personal data breach and the measures proposed or taken by the provider to address the breach.\'\'\'\'\''),('a','j',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','j',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'3a. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider of publicly available electronic communications services has demonstrated to the satisfaction of the competent authority that no harm to the rights and interests of consumers is reasonably likely to occur as a result of the personal data breach.\'\'\'\'\''),('a','j',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a','j',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- implement a security policy with respect to the processing of personal data.\'\'\'\'\''),('a','j',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26b) The processing of traffic data for the purpose of ensuring network and information security, including ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, by providers of security services acting as data controllers would, under normal circumstances, be considered to be for the legitimate interest of the data controller within the meaning of Article 7(f) of Directive 95/46/EC. This could for example include preventing unauthorized access to electronic communications networks, or denial of service attacks.\'\'\'\'\''),('a','j',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('a','j',2,2,5,'15@A41',NULL,'15@A41','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the Article 29 of Directive 95/46/EC (\"Article 29 Data Protection Working Party\"), the relevant regulatory authorities and, where appropriate, ENISA. \'\'\'\'\''),('a','j',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','j',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','j',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','j',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','j',1,2,5,'143:35@B',NULL,'143:35@B','en','\'\'\'\'\'(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.\'\'\'\'\''),('a','j',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('a','j',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a','j',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('a','j',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('j','k',2,2,5,'04412','04412',NULL,'es','<s>La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.</s>'),('j','k',2,2,5,'15@A41','15@A41','15@A4','es','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al Grupo de Trabajo \'\'\'\'\'del Artículo \'\'\'\'\'29 \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'las autoridades de reglamentación pertinentes.\'\'\'\'\''),('j','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'es','<s>(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.</s>'),('j','k',2,2,5,'043@A',NULL,'043@A','es','\'\'\'\'\'3 bis. Los Estados miembros se asegurarán de que la autoridad nacional competente pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales al abonado afectado, sobre la forma que debe adoptar dicha notificación, así como sobre la manera de llevarla a cabo.\'\'\'\'\''),('j','k',2,2,5,'041@A3','041@A3',NULL,'es','<s>- aplicar una política de seguridad con respecto al tratamiento de datos personales;</s>'),('j','k',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j','k',1,2,5,'06:26@B','06:26@B','06:26@B','es','(26 \'\'\'\'\'bis) \'\'\'\'\'El tratamiento de los datos de tráfico \'\'\'\'\'en \'\'\'\'\'la \'\'\'\'\'medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de \'\'\'\'\'seguridad de las redes y de la información, \'\'\'\'\'que garantiza \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, contribuirá a \'\'\'\'\'evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución maliciosa de \'\'\'\'\'códigos, \'\'\'\'\'los ataques de denegación de \'\'\'\'\'servicio y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('j','k',2,2,5,'0431','0431','0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'afectado valorará el alcance \'\'\'\'\'de <s>reglamentación o a </s>la \'\'\'\'\'violación, evaluará su gravedad \'\'\'\'\'y \'\'\'\'\'juzgará si es necesario notificarla \'\'\'\'\'al abonado \'\'\'\'\'afectado \'\'\'\'\'y <s>3 ter. La notificación al abonado o </s>a <s>otra persona afectada describirá al menos </s>la \'\'\'\'\'autoridad nacional competente, teniendo \'\'\'\'\'en \'\'\'\'\'cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>violación de los datos personales. La notificación a la </s>autoridad \'\'\'\'\'nacional \'\'\'\'\'competente <s>describirá, además, las consecuencias </s>de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 3 bis.\'\'\'\'\''),('j','k',2,2,5,'041@A1','041@A1',NULL,'es','<s>- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;</s>'),('j','k',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('j','k',2,2,5,'041@B','041@B',NULL,'es','<s>1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.</s>'),('j','k',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('j','k',2,2,5,'041@A2','041@A2',NULL,'es','<s>- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y</s>'),('j','k',2,2,5,'143','143','143','es','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('j','k',2,2,5,'181','181',NULL,'es','<s>A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('j','k',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('j','k',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('j','k',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en aplicación \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'ejecución. \'\'\'\'\'Las sanciones \'\'\'\'\'serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el <plazo para la aplicación del acto modificativo> \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('j','k',2,2,5,'0433','0433','0433','es','<s>3 ter. </s>La notificación \'\'\'\'\'al abonado describirá al menos la naturaleza \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violación de los datos personales \'\'\'\'\'y los puntos \'\'\'\'\'de \'\'\'\'\'contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a \'\'\'\'\'la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'describirá, además, \'\'\'\'\'las \'\'\'\'\'consecuencias \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'y \'\'\'\'\'las \'\'\'\'\'medidas \'\'\'\'\'propuestas o tomadas \'\'\'\'\'por \'\'\'\'\'el proveedor respecto a \'\'\'\'\'la violación de <s>seguridad. Unas medidas de protección de estas características convierten </s>los datos \'\'\'\'\'personales.\'\'\'\'\''),('j','k',2,2,5,'044',NULL,'044','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3 y 3 bis, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('j','k',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('j','k',1,2,5,'01:26@A','01:26@A',NULL,'es','<s>(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.</s>'),('j','k',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('j','k',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('j','k',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('j','k',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('j','k',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('j','k',2,2,5,'15@A2','15@A2','15@A2','es','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('j','k',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('j','k',2,2,5,'022e','022e','022e','es','e) \'\'\'\'\'trasladado a la Directiva marco (\"llamada\": \'\'\'\'\'una conexión establecida por medio de un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponible para el público que permita la comunicación \'\'\'\'\'de voz bidireccional.)\'\'\'\'\''),('j','k',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('j','k',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 6 bis \'\'\'\'\'del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('j','k',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('j','k',1,2,5,'143:35@B','143:35@B',NULL,'es','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>'),('j','k',2,2,5,'151@B','151@B',NULL,'es','<s>1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.</s>'),('j','k',2,2,5,'0432','0432','0432','es','\'\'\'\'\'Cuando \'\'\'\'\'la <s>notificación de una </s>violación de \'\'\'\'\'los \'\'\'\'\'datos personales \'\'\'\'\'represente un grave riesgo para la intimidad del abonado, \'\'\'\'\'el proveedor de \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'afectado notificará esta violación \'\'\'\'\'al \'\'\'\'\'abonado afectado y \'\'\'\'\'a <s>satisfacción de </s>la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'sin dilaciones indebidas.\'\'\'\'\''),('j','k',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('j','k',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('j','k',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('j','k',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('j','k',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('j','k',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('j','k',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('j','k',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, \'\'\'\'\'pérdidas económicas sustanciales y \'\'\'\'\'un perjuicio \'\'\'\'\'social, incluida la \'\'\'\'\'usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como \'\'\'\'\'el proveedor de servicios <s>pertinente </s>de \'\'\'\'\'comunicaciones electrónicas disponibles al público se percate de que se ha producido una \'\'\'\'\'violación de la seguridad <s>a fin </s>de \'\'\'\'\'este tipo, deberá evaluar \'\'\'\'\'los \'\'\'\'\'riesgos asociados a ella, por ejemplo estableciendo \'\'\'\'\'el \'\'\'\'\'tipo \'\'\'\'\'de <s>acceso no autorizado al contenido de mensajes electrónicos, a </s>datos \'\'\'\'\'afectados por la violación (incluidos su carácter sensible, su contexto y las medidas \'\'\'\'\'de \'\'\'\'\'seguridad aplicadas), la causa y la extensión \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'de \'\'\'\'\'la seguridad, el número \'\'\'\'\'de \'\'\'\'\'abonados afectados, y el posible perjuicio para los abonados \'\'\'\'\'que se \'\'\'\'\'derive de la \'\'\'\'\'violación \'\'\'\'\'(por ejemplo usurpación \'\'\'\'\'de la \'\'\'\'\'identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los incidentes de \'\'\'\'\'seguridad \'\'\'\'\'que puedan redundar en riesgo grave para \'\'\'\'\'la \'\'\'\'\'intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) deben notificarse inmediatamente a \'\'\'\'\'los \'\'\'\'\'abonados afectados para que puedan adoptar las precauciones necesarias. \'\'\'\'\'La notificación <s>a las autoridades nacionales y a los usuarios </s>debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para <s>proteger a </s>los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('j','k',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('j','k',2,2,5,'0442','0442',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','k',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('j','k',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('j','k',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('j','k',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('j','k',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('j','k',2,2,5,'041@A','041@A',NULL,'es','<s>1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:</s>'),('j','k',2,2,5,'15@A42','15@A42',NULL,'es','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','k',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('j','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.\'\'\'\'\''),('j','k',2,2,5,'0434','0434',NULL,'es','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('j','k',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('j','k',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('j','k',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Evaluación</s>'),('j','k',1,2,5,'03:27@A','03:27@A',NULL,'es','<s>(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.</s>'),('j','k',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('j','k',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('j','k',2,2,5,'022i','022i','022i','es','i) \"violación de los datos \'\'\'\'\'personales\": \'\'\'\'\'violación de la seguridad que \'\'\'\'\'provoque la destrucción, \'\'\'\'\'accidental o ilícita, la <s>destrucción, la </s>pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas \'\'\'\'\'de acceso \'\'\'\'\'público en la Comunidad.'),('j','k',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('j','k',2,2,5,'04411','04411',NULL,'es','<s>Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.</s>'),('j','k',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('j','k',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('j','k',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('j','k',2,2,5,'066@A','066@A','066@A','es','6 bis. Los datos de tráfico podrán ser tratados en <s>interés legítimo del responsable del tratamiento de los datos con miras a </s>la \'\'\'\'\'medida estrictamente necesaria \'\'\'\'\'para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) \'\'\'\'\'n.o \'\'\'\'\'460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la \'\'\'\'\'Información.\'\'\'\'\''),('j','k',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('j','k',3,1,2,'A1A19','A1A19','A1A19','es','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE, la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('j','k',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida humana,\'\'\'\'\''),('j','k',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('j','k',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'ba) asegurar la calidad técnica del servicio,\'\'\'\'\''),('j','k',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('j','k',2,1,3,'0961','096','0961','es','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas \'\'\'\'\'y \'\'\'\'\'a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso de frecuencias concedidas \'\'\'\'\'a partir de \'\'\'\'\'[en función \'\'\'\'\'de <s>transposición de </s>la \'\'\'\'\'fecha de incorporación al Derecho nacional].\'\'\'\'\''),('j','k',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('j','k',2,1,3,'0841g@A','0841g@A',NULL,'es','<s>g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.</s>'),('j','k',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>'),('j','k',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.</s>'),('j','k',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('j','k',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('j','k',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('j','k',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('j','k',0,1,3,'09@C','09@C',NULL,'es','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('j','k',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('j','k',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('j','k',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('j','k',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('j','k',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como</s>'),('j','k',2,1,3,'0932a','0932a','0932a','es','a) evitar <s>posibles </s>interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\''),('j','k',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('j','k',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'cumplir \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('j','k',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reglamentarias coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'directivas \'\'\'\'\'específicas.'),('j','k',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los \'\'\'\'\'servicios. A este respecto, actuarán \'\'\'\'\'de \'\'\'\'\'conformidad con lo dispuesto en \'\'\'\'\'la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('j','k',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('j','k',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('j','k',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('j','k',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('j','k',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) \'\'\'\'\'fomentando \'\'\'\'\'la inversión <s>orientada al mercado </s>y la innovación \'\'\'\'\'eficaces \'\'\'\'\'en infraestructuras nuevas y mejoradas, \'\'\'\'\'también teniendo \'\'\'\'\'en cuenta los riesgos \'\'\'\'\'de la inversión;\'\'\'\'\''),('j','k',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('j','k',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('j','k',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'al artículo 8. \'\'\'\'\'Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y proporcionados. \'\'\'\'\'A \'\'\'\'\'este \'\'\'\'\'respecto, \'\'\'\'\'actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales \'\'\'\'\'pertinentes \'\'\'\'\'y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\''),('j','k',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('j','k',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('j','k',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'ca) salvaguardar el uso eficiente de las radiofrecuencias, o\'\'\'\'\''),('j','k',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('j','k',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('j','k',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('j','k',2,1,3,'09@C1A','09@C1A',NULL,'es','<s>-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;</s>'),('j','k',2,1,3,'0841g','0841g',NULL,'es','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).</s>'),('j','k',2,1,3,'095','095','095','es','5. Los Estados miembros \'\'\'\'\'revisarán \'\'\'\'\'periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('j','k',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('j','k',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('j','k',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos;</s>'),('j','k',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\''),('j','k',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('j','k',2,1,3,'09@C1','09@C1',NULL,'es','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:</s>'),('j','k',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('j','k',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('j','k',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('j','k',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar \'\'\'\'\'una reglamentación tecnológicamente neutra \'\'\'\'\'y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('j','k',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('j','k',2,1,3,'084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('j','k',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que <s>en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas </s>se puedan utilizar todos los tipos de tecnología \'\'\'\'\'empleados en los servicios de comunicaciones electrónicas en las bandas de frecuencia, disponibles \'\'\'\'\'para los servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('j','k',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo <s>que pueda predecirse la reglamentación, garantizando </s>un \'\'\'\'\'entorno \'\'\'\'\'regulador \'\'\'\'\'previsible;\'\'\'\'\''),('j','k',2,1,3,'09@C1a','09@C1a',NULL,'es','<s>a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('j','k',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('j','k',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que <s>en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas </s>puedan prestarse todos los tipos de servicios de comunicaciones electrónicas <s>indicados </s>en \'\'\'\'\'las bandas de frecuencia, disponibles para \'\'\'\'\'los \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas de conformidad con su plan nacional de \'\'\'\'\'atribución de \'\'\'\'\'frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de \'\'\'\'\'la UIT.\'\'\'\'\''),('j','k',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas \'\'\'\'\'por el \'\'\'\'\'proveedor;\'\'\'\'\''),('j','k',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('j','k',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('j','k',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en \'\'\'\'\'cuanto a \'\'\'\'\'la competencia y los consumidores que existen en \'\'\'\'\'las distintas regiones geográficas de \'\'\'\'\'los <s>distintos </s>Estados \'\'\'\'\'miembros;\'\'\'\'\''),('j','k',2,2,4,'2821','2821',NULL,'es','<s>2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('j','k',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('j','k',2,2,4,'213','213','213','es','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable \'\'\'\'\'con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que las autoridades nacionales de reglamentación puedan facilitar estas \'\'\'\'\'guías o \'\'\'\'\'técnicas, en particular cuando \'\'\'\'\'no \'\'\'\'\'se encuentren \'\'\'\'\'disponibles en el \'\'\'\'\'mercado con carácter gratuito \'\'\'\'\'o a un precio \'\'\'\'\'razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'facilitar de \'\'\'\'\'estas guías interactivas o técnicas similares.'),('b','c',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','c',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','c',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','c',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','c',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','c',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','c',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','c',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','c',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('b','c',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','c',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('b','c',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','c',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','c',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'national regulatory authorities.\'\'\'\'\''),('b','c',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('b','c',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','c',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('b','c',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','c',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','c',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','c',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','c',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','c',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','c',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('b','c',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','c',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','c',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','c',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','c',2,2,4,'20211','2021','20211','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('b','c',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','c',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','c',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('b','c',2,2,4,'206','206','206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('b','c',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','c',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse. Member States shall make the decision to block access to certain numbers or services subject to judicial review.\'\'\'\'\''),('b','c',1,2,4,'20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('b','c',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','c',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','c',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('b','c',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','c',2,2,4,'333','333','333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('b','c',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','c',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b','c',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('b','c',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','c',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','c',2,2,4,'20211h','2021h','20211h','en','(h) the action \'\'\'\'\'to \'\'\'\'\'be taken by the undertaking providing connection and/or services in \'\'\'\'\'order to respect the confidentiality of subscribers\' personal data and the action that might be taken in \'\'\'\'\'reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, and any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('b','c',2,2,4,'215','215','215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('b','c',2,2,4,'201','201','201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('b','c',2,2,4,'223','223','223','en','3. In order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability of users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably restricted, national regulatory authorities may \'\'\'\'\'adopt <s>technical implementing measures concerning </s>minimum quality of service \'\'\'\'\'requirements. National regulatory authorities may consider a limitation imposed \'\'\'\'\'by the \'\'\'\'\'operator \'\'\'\'\'on \'\'\'\'\'the ability of users \'\'\'\'\'to \'\'\'\'\'access or distribute lawful content or to run lawful applications and services \'\'\'\'\'of \'\'\'\'\'their choice to \'\'\'\'\'be \'\'\'\'\'unreasonable if it discriminates according \'\'\'\'\'to \'\'\'\'\'source, destination, content or type \'\'\'\'\'of \'\'\'\'\'application, and is not duly justified by \'\'\'\'\'the \'\'\'\'\'operator.\'\'\'\'\''),('b','c',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','c',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','c',2,2,4,'20211c','2021c','20211c','en','(c) the types of maintenance service offered;'),('b','c',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications \'\'\'\'\'to the detriment of the subscriber \'\'\'\'\'in the contractual conditions proposed by \'\'\'\'\'operators in reliance on a term in the contract allowing unilateral changes. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. If the contract does not contain a term enabling the operator to unilaterally alter the contract the notice shall inform the subscriber of the right to refuse to accept the proposed modification and to maintain the contract unchanged.\'\'\'\'\''),('b','c',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('b','c',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','c',2,2,4,'205','205','205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('b','c',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','c',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('b','c',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','c',2,2,4,'2021@A',NULL,'2021@A','en','\'\'\'\'\'The contract shall also include relevant information on the legally permissible uses of electronic communications networks and the means of protection against risks to privacy and personal data referred to in Article 21(4a).\'\'\'\'\''),('b','c',2,2,4,'214','214','214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('b','c',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('b','c',2,2,4,'20211d','2021d','20211d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('b','c',2,2,4,'20211b','2021b','20211b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('b','c',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','c',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','c',2,2,4,'203','203','203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('b','c',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the \'\'\'\'\'market.\'\'\'\'\''),('b','c',2,2,4,'20211f','2021f','20211f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','c',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','c',2,2,4,'20211g','2021g','20211g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','c',2,2,4,'211','211','211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('b','c',2,2,4,'20211a','2021a','20211a','en','(a) the identity and address of the supplier;'),('b','c',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','c',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','c',2,2,4,'20211e','2021e','20211e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including \'\'\'\'\'any charges related to \'\'\'\'\'portability of numbers and other \'\'\'\'\'identifiers and any charges that will be levied due to involvement of subsidised equipment;\'\'\'\'\''),('b','c',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','c',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available \'\'\'\'\'to electronic \'\'\'\'\'communications as identified in their national frequency allocation tables and in the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('b','c',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','c',2,1,3,'0932d@B',NULL,'0932d@B','en','\'\'\'\'\'(db) safeguard efficient use of spectrum.\'\'\'\'\''),('b','c',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;'),('b','c',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','c',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('b','c',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('b','c',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','c',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','c',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','c',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:'),('b','c',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.'),('b','c',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','c',1,1,3,'09@C:26','09@C:26','09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('b','c',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.'),('b','c',2,1,3,'0932c','0932c','0932c','en','(c) ensure \'\'\'\'\'efficient use of radio frequencies, including the \'\'\'\'\'maximisation of radio \'\'\'\'\'frequency \'\'\'\'\'sharing where \'\'\'\'\'possible; \'\'\'\'\'or'),('b','c',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the sectors concerned with the protection and the promotion of lawful content over electronic communications networks and services.\'\'\'\'\''),('b','c',2,1,3,'0943','0943','0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('b','c',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','c',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','c',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('b','c',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('b','c',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','c',2,1,3,'0942','0942','0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.'),('b','c',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('b','c',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','c',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','c',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','c',2,1,3,'0932d','0932d','0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('b','c',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','c',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','c',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','c',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('b','c',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','c',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('b','c',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','c',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','c',2,1,3,'084g','084g','084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice as contractually agreed between the provider and the subscriber. Nothing in that principle, nor the presence in or absence from any contract of any mention of that principle, shall have the effect of setting aside the provisions of Directive 2001/29/EC of the European Parliament and of the Council of 22 May 2001 on the harmonisation of certain aspects of copyright and related rights in the information society (OJ L 167, 22.6.2001, p. 10.).\'\'\'\'\''),('b','c',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','c',2,1,3,'0932d@A',NULL,'0932d@A','en','\'\'\'\'\'(da) take account of international and regional spectrum organisations and respect internationally agreed frequency plans, or\'\'\'\'\''),('b','c',2,1,3,'09@C1c','09@C1c','09@C1c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('b','c',2,1,3,'09@C2','09@C2','09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'national regulatory authorities.\'\'\'\'\''),('b','c',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','c',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','c',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','c',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('b','c',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','c',3,1,2,'A1A19','A1A19','A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('b','c',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','c',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','c',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','c',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','c',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','c',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','c',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','c',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','c',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described in the fourth indent, and a process for taking preventive, corrective and mitigating action against security incidents that may lead to a security breach.\'\'\'\'\''),('b','c',0,2,5,'18','18','18','en','Article 18 − Review'),('b','c',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','c',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','c',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','c',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','c',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing the measures for transposing Directive 2002/58/EC, the authorities and courts of the Member States must not only interpret their national law in a manner consistent with that Directive but also make sure that they do not rely on an interpretation of it which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('b','c',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','c',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('b','c',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his prior consent and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','c',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','c',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of the electronic communication service, which shall include regular monitoring for security breaches;\'\'\'\'\''),('b','c',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','c',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directives 95/46/EC and 2006/24/EC, these measures shall include:\'\'\'\'\''),('b','c',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, \'\'\'\'\'and protection of the rights and freedoms of others, \'\'\'\'\'as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','c',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','c',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','c',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','c',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','c',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','c',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','c',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','c',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The national regulatory authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the national regulatory authority shall require the provider of publicly available electronic communications service and the provider of information society services to appropriately notify without undue delay the subscribers directly affected by the breach. The notification shall contain the information set out in paragraph 3.\'\'\'\'\''),('b','c',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','c',2,2,5,'043@C',NULL,'043@C','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communication services and the provider of information society services shall be exempt from the requirement to notify or provide notification to subscribers, if it can be demonstrated that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures, including but not limited to appropriate encryption technologies, which render the data unintelligible in the event of accidental or unlawful loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed, or of other appropriate technological protection measures which render the personal data available in case of accidental or unlawful loss.\'\'\'\'\''),('b','c',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','c',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','c',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','c',1,2,5,'043:29','043:29','043:29','en','(29) A \'\'\'\'\'serious \'\'\'\'\'breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'the national regulatory authority \'\'\'\'\'should be notified without \'\'\'\'\'delay. \'\'\'\'\'The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. The national regulatory authority should consider and determine the seriousness of the breach and should require the provider where appropriate to notify without undue delay the subscribers directly affected by the breach.\'\'\'\'\''),('b','c',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage, interference with or hindering of its functioning or availability, including inter alia the distribution of unsolicited or fraudulent electronic communication messages;\'\'\'\'\''),('b','c',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','c',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','c',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('b','c',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','c',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall have the power to audit the measures taken by providers of publicly available electronic communication services and of information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('b','c',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data may be accessed only by authorised personnel and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('b','c',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','c',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','c',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','c',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('b','c',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','c',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('b','c',2,2,5,'0441','0441','0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 3c, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection \'\'\'\'\'Supervisor and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures described in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to \'\'\'\'\'the \'\'\'\'\'information and notification requirements referred to in \'\'\'\'\'paragraph 3a.\'\'\'\'\''),('b','c',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','c',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','c',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','c',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','c',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','c',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where it may undermine the progress of a criminal investigation into that breach.\'\'\'\'\''),('b','c',2,2,5,'043','043','043','en','3. In case of a \'\'\'\'\'serious \'\'\'\'\'breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the \'\'\'\'\'Community which is likely to cause harm to users, \'\'\'\'\'the provider of publicly available electronic communications \'\'\'\'\'services, and any company providing \'\'\'\'\'services \'\'\'\'\'to consumers over the Internet which is the data controller and the provider of information society services, \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority of such a breach. The notification to the \'\'\'\'\'national regulatory authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b','c',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','d',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','d',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','d',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','d',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','d',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','d',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','d',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','d',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','d',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('b','d',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','d',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('b','d',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','d',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','d',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b','d',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('b','d',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','d',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('b','d',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','d',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','d',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','d',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','d',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','d',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','d',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('b','d',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','d',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','d',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','d',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','d',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','d',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','d',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('b','d',2,2,4,'206','206','206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('b','d',2,2,4,'2021h','2021h','2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, or in relation to the use of the service to commit unlawful acts.\'\'\'\'\''),('b','d',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','d',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('b','d',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of \'\'\'\'\'unlawful and harmful activity \'\'\'\'\'or misuse.'),('b','d',1,2,4,'20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of \'\'\'\'\'lawful \'\'\'\'\'content or applications is not unreasonably restricted.'),('b','d',2,2,4,'2021b','2021b','2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('b','d',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','d',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','d',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('b','d',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','d',2,2,4,'333','333','333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('b','d',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','d',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','d',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b','d',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('b','d',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use \'\'\'\'\'lawful \'\'\'\'\'services, including information society services, provided within the Community; and'),('b','d',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','d',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','d',2,2,4,'215','215','215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('b','d',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('b','d',2,2,4,'201','201','201','en','1. This Article shall apply without prejudice to Community rules on consumer \'\'\'\'\'protection and other rules on transparency \'\'\'\'\'in \'\'\'\'\'the provision of media services, in \'\'\'\'\'particular Directives \'\'\'\'\'89/552/EEC, \'\'\'\'\'93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('b','d',2,2,4,'223','223','223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','d',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','d',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','d',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','d',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','d',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b','d',2,2,4,'206@A',NULL,'206@A','en','\'\'\'\'\'6a. Member States shall ensure that subscribers are clearly notified in the event of repeated breaches of copyright and related rights so that they are able to cease their unlawful activities.\'\'\'\'\''),('b','d',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('b','d',2,2,4,'205','205','205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute <s>lawful </s>content or run any \'\'\'\'\'application or service \'\'\'\'\'of their choice.'),('b','d',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','d',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('b','d',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','d',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','d',2,2,4,'214','214','214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('b','d',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('b','d',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','d',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','d',2,2,4,'203','203','203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('b','d',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('b','d',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','d',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','d',2,2,4,'211','211','211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('b','d',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','d',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','d',2,2,4,'216','216','216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','d',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'band available \'\'\'\'\'to electronic \'\'\'\'\'communication services as identified in their national frequency allocation tables and in the International Telecommunication Union (ITU) Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory \'\'\'\'\'measures for \'\'\'\'\'the types of electronic communications services to be provided.'),('b','d',2,1,3,'09@C1@A',NULL,'09@C1@A','en','\'\'\'\'\'These implementing measures shall be without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, in particular general interest objectives relating to content regulation and audio-visual policy.\'\'\'\'\''),('b','d',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','d',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','d',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('b','d',2,1,3,'095@A',NULL,'095@A','en','\'\'\'\'\'5a. It shall lie within the competence of the Member States to define the scope, nature and duration of measures intended for the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism in accordance with their national law.\'\'\'\'\''),('b','d',2,1,3,'09@C11c','09@C1c','09@C11c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('b','d',2,1,3,'09@C11A',NULL,'09@C11A','en','\'\'\'\'\'(-a) harmonise the rules relating to the availability and efficient use of radio frequencies in accordance with Article 9;\'\'\'\'\''),('b','d',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','d',2,1,3,'09@C11','09@C1','09@C11','en','In order to contribute to the development of the internal \'\'\'\'\'market and without prejudice to Article 8a, \'\'\'\'\'for the achievement of the principles of this Article, the Commission may adopt appropriate \'\'\'\'\'technical \'\'\'\'\'implementing measures to:'),('b','d',2,1,3,'09@C11b','09@C1b','09@C11b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('b','d',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','d',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','d',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','d',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','d',1,1,3,'09@C:26','09@C:26','09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('b','d',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the \'\'\'\'\'general interest objectives \'\'\'\'\'referred to in paragraphs 3 and 4.'),('b','d',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('b','d',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors concerned for the purposes of the protection and the promotion of lawful content over electronic communications networks and services.\'\'\'\'\''),('b','d',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services or to avoid harmful interference.\'\'\'\'\''),('b','d',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','d',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','d',2,1,3,'091','091','091','en','1. \'\'\'\'\'Given that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('b','d',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('b','d',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','d',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of \'\'\'\'\'education and cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('b','d',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('b','d',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','d',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','d',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','d',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('b','d',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','d',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','d',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','d',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('b','d',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','d',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('b','d',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','d',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','d',2,1,3,'084g','084g','084g','en','(g) applying the principle that end-users should be able to access <s>and distribute any lawful content and use </s>any lawful applications and/or services of their choice.'),('b','d',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','d',2,1,3,'09@C2','09@C2','09@C2','en','\'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). </s>In the implementation of the provisions of \'\'\'\'\'points (a) to (c) of \'\'\'\'\'this paragraph, the Commission may be assisted by the \'\'\'\'\'RSPC.\'\'\'\'\''),('b','d',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','d',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','d',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','d',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('b','d',2,1,3,'09@C11a','09@C1a','09@C11a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the <s>identification of the </s>bands for which usage rights may be \'\'\'\'\'directly \'\'\'\'\'transferred or leased between \'\'\'\'\'undertakings, without prejudice to Article 9b(1), excluding radio frequencies intended by Member States to be used for broadcasting services;\'\'\'\'\''),('b','d',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','d',2,1,3,'09@C11B',NULL,'09@C11B','en','\'\'\'\'\'(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies;\'\'\'\'\''),('b','d',3,1,2,'A1A19','A1A19','A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('b','d',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','d',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','d',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','d',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','d',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','d',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','d',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','d',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','d',0,2,5,'18','18','18','en','Article 18 − Review'),('b','d',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','d',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','d',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','d',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','d',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing measures adopted to transpose Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with this Directive, but also ensure that they do not rely on an interpretation of this Directive which would conflict with fundamental rights or with other general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('b','d',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','d',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','d',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','d',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','d',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication \'\'\'\'\'system or the protection of the rights and freedoms of others, \'\'\'\'\'as referred to in Article 13(1) of Directive 95/46/EC. To this end, \'\'\'\'\'the \'\'\'\'\'Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in \'\'\'\'\'Articles \'\'\'\'\'6(1) and (2) of the Treaty on European Union.'),('b','d',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','d',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','d',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit \'\'\'\'\'the \'\'\'\'\'listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article \'\'\'\'\'15(1) and the Charter of Fundamental Rights of the European Union. \'\'\'\'\'This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','d',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','d',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','d',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','d',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','d',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','d',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','d',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','d',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'fundamental rights of \'\'\'\'\'individuals under \'\'\'\'\'the \'\'\'\'\'Charter of Fundamental Rights of the European Union \'\'\'\'\'are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','d',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.'),('b','d',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','d',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','d',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('b','d',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','d',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','d',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','d',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','d',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','d',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('b','d',2,2,5,'0441','0441','0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('b','d',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','d',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','d',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','d',1,2,5,'04:31',NULL,'04:31','en','\'\'\'\'\'(31) Provision should be made for implementing measures to establish a common set of requirements to achieve an adequate level of privacy protection and security of personal data transmitted or processed in connection with the lawful use of electronic communications networks in the internal market.\'\'\'\'\''),('b','d',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','d',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','d',2,2,5,'043','043','043','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b','d',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','e',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','e',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','e',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','e',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','e',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','e',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','e',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','e',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','e',2,1,1,'1212f','1212f',NULL,'en','<s>(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;</s>'),('b','e',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('b','e',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','e',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','e',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','e',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'national regulatory authorities.\'\'\'\'\''),('b','e',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('b','e',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('b','e',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','e',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','e',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','e',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','e',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','e',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','e',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','e',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('b','e',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','e',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','e',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','e',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','e',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','e',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','e',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('b','e',2,2,4,'206','206','206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('b','e',2,2,4,'2021h','2021h','2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','e',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','e',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('b','e',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('b','e',1,2,4,'20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('b','e',2,2,4,'2021b','2021b','2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('b','e',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','e',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','e',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('b','e',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article \'\'\'\'\'3(3) (f), \'\'\'\'\'and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','e',2,2,4,'333','333','333','en','3. Member States shall submit a yearly report to the Commission <s>and the Authority </s>on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by \'\'\'\'\'users in general and by \'\'\'\'\'disabled \'\'\'\'\'end-users in particular. Due consideration shall be taken of the policy objectives and regulatory principles set out in Article 8 of Directive 2002/21/EC.\'\'\'\'\''),('b','e',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','e',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','e',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b','e',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('b','e',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('b','e',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','e',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','e',2,2,4,'215','215','215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('b','e',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('b','e',2,2,4,'201','201','201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('b','e',2,2,4,'223','223','223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','e',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','e',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','e',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','e',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','e',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b','e',2,2,4,'206@A',NULL,'206@A','en','\'\'\'\'\'6a. Member States shall ensure freedom of choice for consumers and shall provide an adequate level of protection against products that unduly restrict that freedom, such as contracts of unreasonably long duration, product tying, and fees or penalties for changing provider.\'\'\'\'\''),('b','e',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('b','e',2,2,4,'205','205','205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('b','e',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','e',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('b','e',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','e',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','e',2,2,4,'214','214','214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('b','e',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('b','e',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','e',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','e',2,2,4,'203','203','203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('b','e',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('b','e',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','e',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','e',2,2,4,'211','211','211','en','1. Member States shall ensure that transparent, comparable, adequate and \'\'\'\'\'up-to date \'\'\'\'\'information on applicable prices and tariffs, and on standard terms and conditions, <s>in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 </s>is available to end-users and consumers, in accordance with the provisions of Annex \'\'\'\'\'II. Such information shall be published in an easily accessible form.\'\'\'\'\''),('b','e',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','e',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','e',2,2,4,'216','216','216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','e',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) allow flexible commercial agreements on investments and risk-sharing between new access networks operators.\'\'\'\'\''),('b','e',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall, insofar as possible, facilitate the use of \'\'\'\'\'all types of electronic communications services <s>may be provided </s>in the radio frequency bands open to electronic \'\'\'\'\'communications, in accordance with their respective national frequency plan and the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('b','e',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) be predictable for a period consistent with the time needed for the profitability of heavy investments;\'\'\'\'\''),('b','e',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) \'\'\'\'\'identify and recommend \'\'\'\'\'the <s>identification of the </s>bands for which usage rights may be transferred or leased between \'\'\'\'\'undertakings, including frequencies planned by Member States for certain services which, as a result of technological development, will make full use of the digital dividend but excluding frequencies planned by Member States for broadcasting services;\'\'\'\'\''),('b','e',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a.The national regulatory authorities shall aim at creating the proper regulatory environment for competitive investment in new access networks, which constitutes a unique opportunity for innovation and for platform-based competition paving the way to deregulation. Such a regulatory environment should, inter alia:\'\'\'\'\''),('b','e',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to \'\'\'\'\'Articles 9c and 9d, \'\'\'\'\'Member States \'\'\'\'\'shall, insofar as possible, facilitate the use of \'\'\'\'\'all types of radio network or wireless access technology <s>may be used </s>in the radio frequency bands \'\'\'\'\'allocated \'\'\'\'\'to electronic communications \'\'\'\'\'services, in accordance with their respective national frequency plan and the ITU Radio Regulations.\'\'\'\'\''),('b','e',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','e',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;</s>'),('b','e',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) enable competitive advantage to be derived from faster geographical roll out; thus encouraging network deployments;\'\'\'\'\''),('b','e',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','e',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','e',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','e',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','e',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:'),('b','e',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) create an exception to the principle of \'\'\'\'\'service \'\'\'\'\'or technology neutrality, as well as to harmonise the scope and nature of any exceptions to \'\'\'\'\'the principle of service or technology neutrality \'\'\'\'\'in accordance with \'\'\'\'\'paragraphs \'\'\'\'\'Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media \'\'\'\'\'pluralism including broadcasting services and having regard to the need for better access to the information society for all citizens.\'\'\'\'\''),('b','e',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','e',1,1,3,'09@C:26','09@C:26','09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('b','e',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('b','e',2,1,3,'0932c','0932c','0932c','en','(c) \'\'\'\'\'comply with an obligation under an international agreement relating to \'\'\'\'\'the use of frequencies \'\'\'\'\'or the ITU Radio Regulations,\'\'\'\'\''),('b','e',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and \'\'\'\'\'4. It lies within the competence of the Member States to define the scope and nature of any exception.\'\'\'\'\''),('b','e',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('b','e',2,1,3,'0943','0943','0943','en','A restriction which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services or to ensure the fulfilment of a general interest as defined in national legislation in conformity with Community law, such as the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('b','e',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','e',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','e',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In so doing, Member States shall respect international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','e',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('b','e',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','e',2,1,3,'0942','0942','0942','en','Restrictions that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the \'\'\'\'\'provision of universal or public services, the \'\'\'\'\'promotion of social, regional or territorial cohesion, the \'\'\'\'\'efficient \'\'\'\'\'use of radio \'\'\'\'\'frequencies and the effective management of spectrum to take into account international commitments and practices or \'\'\'\'\'the promotion of cultural and linguistic diversity and media pluralism.'),('b','e',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','e',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('b','e',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) attract resources from financial markets for high upfront investments in new access networks; and\'\'\'\'\''),('b','e',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use \'\'\'\'\'thereof, which can contribute to realisation of economy scales and the interoperability of services for the consumer benefit \'\'\'\'\'and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','e',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','e',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','e',2,1,3,'0932d','0932d','0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('b','e',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','e',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','e',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('b','e',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('b','e',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','e',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','e',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','e',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','e',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].</s>'),('b','e',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) aim at the maximum geographical reach of platform-based competition;\'\'\'\'\''),('b','e',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','e',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','e',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','e',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('b','e',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','e',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','e',3,1,2,'A1A19','A1A19','A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('b','e',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','e',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','e',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','e',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','e',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','e',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','e',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','e',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','e',0,2,5,'18','18','18','en','Article 18 − Review'),('b','e',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','e',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','e',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','e',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','e',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','e',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','e',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','e',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','e',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','e',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','e',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','e',2,2,5,'15@A42','15@A42','15@A42','en','\'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'14a(2).\'\'\'\'\''),('b','e',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','e',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','e',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','e',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','e',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','e',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than \'\'\'\'\'two \'\'\'\'\'years after the \'\'\'\'\'entry into force of this Directive, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications, and the use of personal data by third parties - public or private - for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of <s>the results of </s>that report, any changes in the \'\'\'\'\'sector, and the Treaty of Lisbon, in particular the new competences in matters of data protection as laid down in Article 16 of the Treaty on the Functioning of the European Union, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','e',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','e',2,2,5,'0442','0442','0442','en','Those \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a \'\'\'\'\'(2).\'\'\'\'\''),('b','e',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','e',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.'),('b','e',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','e',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('b','e',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','e',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','e',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','e',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','e',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','e',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','e',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('b','e',2,2,5,'0441','0441','0441','en','4. In order to ensure \'\'\'\'\'harmonised and proportional \'\'\'\'\'implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), \'\'\'\'\'the relevant stakeholders \'\'\'\'\'and the European Data Protection \'\'\'\'\'Supervisor , \'\'\'\'\'adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this \'\'\'\'\'Article. \'\'\'\'\''),('b','e',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','e',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','e',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','e',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','e',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','e',2,2,5,'043','043','043','en','3. In case of a \'\'\'\'\'serious \'\'\'\'\'breach of security leading to the \'\'\'\'\'accidental, \'\'\'\'\'unauthorised disclosure of or access to personal data \'\'\'\'\'that have not been rendered unintelligible by technological means, \'\'\'\'\'transmitted, stored or otherwise processed in <s>connection with </s>the \'\'\'\'\'course of the \'\'\'\'\'provision of publicly available \'\'\'\'\'electronic \'\'\'\'\'communications services in the Community, \'\'\'\'\'which is likely to cause significant harm to subscribers, \'\'\'\'\'the provider of \'\'\'\'\'the public or private \'\'\'\'\'electronic communications services \'\'\'\'\'whose subscribers may be affected by the breach, shall \'\'\'\'\'without undue delay, notify the subscriber concerned and the national regulatory authority \'\'\'\'\'of the Member State in which the service has been provided \'\'\'\'\'of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b','e',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','f',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','f',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','f',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','f',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','f',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','f',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','f',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','f',2,1,1,'1212b@A',NULL,'1212b@A','en','\'\'\'\'\'(ba) to conclude radio access network sharing agreements to cover remote and or non-profitable areas in order to offer and give access to multiple choices of services throughout the territory of each Member State for the benefit of the consumers and the environment;\'\'\'\'\''),('b','f',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','f',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('b','f',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','f',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('b','f',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','f',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','f',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b','f',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('b','f',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','f',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('b','f',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','f',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','f',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','f',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','f',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','f',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','f',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('b','f',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','f',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','f',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','f',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','f',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','f',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','f',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('b','f',2,2,4,'206','206','206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('b','f',2,2,4,'2021h','2021h','2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','f',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','f',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('b','f',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('b','f',1,2,4,'20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('b','f',2,2,4,'2021b','2021b','2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('b','f',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','f',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','f',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('b','f',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','f',2,2,4,'333','333','333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('b','f',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','f',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','f',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b','f',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('b','f',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('b','f',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','f',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','f',2,2,4,'215','215','215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('b','f',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('b','f',2,2,4,'201','201','201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('b','f',2,2,4,'223','223','223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','f',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','f',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','f',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','f',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','f',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b','f',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('b','f',2,2,4,'205','205','205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('b','f',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','f',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('b','f',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','f',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','f',2,2,4,'214','214','214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('b','f',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('b','f',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','f',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','f',2,2,4,'203','203','203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('b','f',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('b','f',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','f',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','f',2,2,4,'211','211','211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('b','f',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','f',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','f',2,2,4,'216','216','216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','f',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands open to electronic communications. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('b','f',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','f',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;'),('b','f',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','f',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('b','f',2,1,3,'095@A',NULL,'095@A','en','\'\'\'\'\'5a. The Member States shall have competence to define the scope, nature and duration of restrictions to promote cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, in accordance with their national law.\'\'\'\'\''),('b','f',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('b','f',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','f',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','f',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','f',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission \'\'\'\'\'may, in agreement with the NRAs, recommend \'\'\'\'\'appropriate implementing measures to:'),('b','f',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these \'\'\'\'\'principles. All exceptions shall be \'\'\'\'\'in accordance with Article 9(3) and \'\'\'\'\'(4).\'\'\'\'\''),('b','f',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','f',1,1,3,'09@C:26','09@C:26','09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission \'\'\'\'\'may, in agreement with NRAs, \'\'\'\'\'be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum \'\'\'\'\'Decision”).\'\'\'\'\''),('b','f',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.'),('b','f',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('b','f',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the relevant sectors, for the protection and promotion of lawful content in connection with those networks and services.\'\'\'\'\''),('b','f',2,1,3,'0943','0943','0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('b','f',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','f',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','f',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria and that the allocation and assignment of radiofrequency spectrum by national regulatory authorities ensures effective competition, taking into consideration their respective national radiofrequency plans and the prior decisions of international organisations dealing with radiofrequency spectrum management.\'\'\'\'\''),('b','f',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('b','f',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','f',2,1,3,'0942','0942','0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.'),('b','f',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('b','f',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','f',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','f',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio \'\'\'\'\'frequencies, where practicable, \'\'\'\'\'across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum \'\'\'\'\'Decision), taking into consideration their respective national radiofrequency plans and the prior decisions of international organisations dealing with radiofrequency spectrum management.\'\'\'\'\''),('b','f',2,1,3,'0932d','0932d','0932d','en','(d) comply with a restriction in accordance with paragraph 4 \'\'\'\'\'below, including restrictions to ensure the promotion of cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('b','f',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','f',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','f',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','f',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('b','f',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','f',2,1,3,'082c','082c','082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('b','f',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','f',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','f',2,1,3,'084g','084g','084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('b','f',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','f',2,1,3,'09@C1c','09@C1c','09@C1c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('b','f',2,1,3,'09@C2','09@C2','09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].'),('b','f',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','f',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','f',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) avoid distortions of competition,\'\'\'\'\''),('b','f',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','f',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('b','f',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','f',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('b','f',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('b','f',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','f',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','f',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service, or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('b','f',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and \'\'\'\'\'3 a-c, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'the relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures described in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraph 3a and 3b.\'\'\'\'\''),('b','f',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','f',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','f',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','f',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('b','f',0,2,5,'18','18','18','en','Article 18 − Review'),('b','f',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States shall not only interpret their national law in a manner consistent with that Directive but also make sure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('b','f',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('b','f',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('b','f',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','f',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and 2006/24/EC these measures shall include:\'\'\'\'\''),('b','f',1,2,5,'03:28@A2',NULL,'03:28@A2','en','\'\'\'\'\'Within the next two years the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('b','f',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','f',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','f',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','f',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','f',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility \'\'\'\'\'of withdrawing \'\'\'\'\'their consent for the processing of traffic data at any time.'),('b','f',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority shall require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('b','f',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','f',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','f',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','f',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'the national regulatory authority or competent authority \'\'\'\'\'should be notified without \'\'\'\'\'delay. \'\'\'\'\'The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority shall require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('b','f',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','f',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','f',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any company operating on the internet and providing services to the consumers which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to consumer\'s rights and interests.\'\'\'\'\''),('b','f',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','f',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','f',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a breach.\'\'\'\'\''),('b','f',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','f',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','f',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','f',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','f',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','f',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1a. Providers of publicly available communications services and providers of Information society services shall notify the Independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant toArticle 15 par. 1, including the legal justification given and the legal procedure followed for each request; the Independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the established provisions, of national law, have not been followed.\'\'\'\'\''),('b','f',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','f',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','f',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','f',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons concerned, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('b','f',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'In their annual reports providers shall notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('b','f',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringement of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','f',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','f',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','f',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','f',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','f',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that respective browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing \'\'\'\'\'and is offered \'\'\'\'\'the \'\'\'\'\'right to refuse such processing by \'\'\'\'\'data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','f',1,2,5,'03:28@A1',NULL,'03:28@A1','en','\'\'\'\'\'(28a) For the purpose of this Directive, Internet Protocol addresses shall be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data.\'\'\'\'\''),('b','f',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','f',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) This Directive provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communication sector and to ensure the free movement of such data and of electronic communication equipment and services in the Community.\'\'\'\'\''),('b','f',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties \'\'\'\'\'- including penal sanctions, where appropriate - \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','f',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'The technological protection measures in the event of accidental or unlawful loss, alteration, unauthorized disclosure of or access to personal data which are transmitted or stored would either render the data unintelligible to any third party, or in the event of accidental or unlawful loss the technological protection measures would render the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('b','f',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','f',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','f',2,2,5,'181','181','181','en','\'\'\'\'\'18. \'\'\'\'\'The Commission shall submit to the European Parliament and the Council, not later than \'\'\'\'\'two \'\'\'\'\'years after the \'\'\'\'\'entry into force of this Directive, after consulting the \'\'\'\'\'Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications, and the use of personal data by third parties - public or private - for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector \'\'\'\'\'and the Treaty of Lisbon, in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','f',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('b','f',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of \'\'\'\'\'Accession.). Such measures shall respect the principle of technology neutrality.\'\'\'\'\''),('b','f',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','f',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall have the power to audit the measures taken by providers of publicly available electronic communication services and of information society services and issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('b','f',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for strictly legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('b','f',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','f',2,2,5,'0431','043','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the \'\'\'\'\'Community which is likely to cause harm to users, \'\'\'\'\'the provider of publicly available electronic communications \'\'\'\'\'services, as well as any company operating on the Internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b','f',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','f',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of this Directive is to be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48 shall be without prejudice to this Directive or Directive 1995/46 where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States, which guarantee that these safeguards are respected.\'\'\'\'\''),('b','f',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('b','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission shall involve all relevant European authorities and organisations (ENISA, EDPS and the Article 29 Working Party) as well as all relevant stakeholders, particularly in order to be informed on best available solutions, both technically and economically, appropriate for improving the implementation of this Directive.\'\'\'\'\''),('b','f',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','f',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed on best available solutions, both technically and economically, appropriate for improving the implementation of this Directive.\'\'\'\'\''),('b','f',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('b','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('b','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','g',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('b','g',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('b','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','g',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('b','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','g',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('b','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','g',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('b','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('b','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','g',2,2,4,'2051a',NULL,'2051a','en','\'\'\'\'\'(a) access, use or distribute any content;\'\'\'\'\''),('b','g',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','g',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','g',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and <s>regularly </s>thereafter.'),('b','g',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'Member States shall ensure the transparency of services across networks, and shall avoid anti-competitive discrimination in services. \'\'\'\'\'In order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'national regulatory authorities \'\'\'\'\'may, having consulted the \'\'\'\'\'[xxx] and the Commission, \'\'\'\'\'adopt <s>technical implementing measures concerning </s>minimum quality of service requirements \'\'\'\'\'for \'\'\'\'\'undertakings providing public communications \'\'\'\'\'networks.\'\'\'\'\''),('b','g',2,2,4,'206','206','206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and <s>regularly </s>thereafter of their obligations to respect copyright and related \'\'\'\'\'rights.\'\'\'\'\''),('b','g',2,2,4,'2021h','2021h','2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','g',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','g',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('b','g',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('b','g',1,2,4,'20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of \'\'\'\'\'content, services \'\'\'\'\'or applications is not unreasonably \'\'\'\'\'restricted and, for instance, that unreasonable wholesale access terms are addressed.\'\'\'\'\''),('b','g',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'(b) \'\'\'\'\'the services provided, \'\'\'\'\'any limitations on access to and/or use of certain services and content referred to in paragraph 5, \'\'\'\'\'the service quality levels offered, <s>as well as </s>the time for the initial \'\'\'\'\'connection, as well as any limitations on the use of terminal equipment;\'\'\'\'\''),('b','g',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','g',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','g',2,2,4,'2022','2022','2022','en','Member States may extend these obligations to cover other end-users.'),('b','g',2,2,4,'333','333','333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('b','g',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may introduce guidelines and \'\'\'\'\'take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public \'\'\'\'\'consultation.\'\'\'\'\''),('b','g',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','g',2,2,4,'207@A',NULL,'207@A','en','\'\'\'\'\'7a. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are expressly asked at the moment of concluding the contract whether and how they wish relevant information to be included in directory databases and whether they wish to exercise the option of having certain information included in the database but not disclosed to users of directory services.\'\'\'\'\''),('b','g',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','g',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b','g',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('b','g',2,2,4,'2051b',NULL,'2051b','en','\'\'\'\'\'(b) access or run any application or service of their choice; and/or\'\'\'\'\''),('b','g',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('b','g',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','g',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'Without prejudice to the first subparagraph, undertakings providing public communications networks shall be entitled to carry out reasonable network management.\'\'\'\'\''),('b','g',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','g',2,2,4,'215','215','215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('b','g',2,2,4,'2021c','2021c','2021c','en','(c) the types of maintenance service offered;'),('b','g',2,2,4,'201','201','201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('b','g',2,2,4,'2051','205','2051','en','5. Member States shall \'\'\'\'\'ensure, and enforce without delay where necessary, \'\'\'\'\'that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the \'\'\'\'\'provider, in particular technical and price- or tariff-related limitations, \'\'\'\'\'on their ability \'\'\'\'\'to:\'\'\'\'\''),('b','g',2,2,4,'2051c',NULL,'2051c','en','\'\'\'\'\'(c) manage or use any content, service or application in their terminal equipment.\'\'\'\'\''),('b','g',2,2,4,'2052',NULL,'2052','en','\'\'\'\'\'Such information shall be provided in a clear, comprehensive and easily accessible form.\'\'\'\'\''),('b','g',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','g',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','g',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','g',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. This right may only be exercised when the modifications are disadvantageous to the subscriber.\'\'\'\'\''),('b','g',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','g',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('b','g',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','g',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('b','g',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','g',2,2,4,'223@A',NULL,'223@A','en','\'\'\'\'\'3a. In order to ensure that users\' ability to access or distribute lawful content or to run any lawful application or service of their choice is not unreasonably restricted, Member States shall ensure that the national regulatory authorities ensure that any limitations imposed by undertakings providing public communications networks and/or services on the ability of subscribers to access or distribute lawful content are duly justified.\'\'\'\'\''),('b','g',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','g',2,2,4,'214','214','214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('b','g',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('b','g',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','g',2,2,4,'203','203','203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('b','g',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory \'\'\'\'\'authorities, \'\'\'\'\'after taking account of the views of interested parties, <s>able to </s>require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'with particular emphasis on information provided to \'\'\'\'\'disabled \'\'\'\'\'end-users concerning equivalent access. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','g',2,2,4,'210',NULL,'210','en','\'\'\'\'\'-1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 2005/29/EC, and to national rules that are in conformity with Community law.\'\'\'\'\''),('b','g',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('b','g',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','g',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','g',2,2,4,'211','211','211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('b','g',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','g',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','g',2,2,4,'216','216','216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission \'\'\'\'\'may introduce guidelines, \'\'\'\'\'such as \'\'\'\'\'guidelines specifying \'\'\'\'\'the methodology or \'\'\'\'\'procedures.\'\'\'\'\''),('b','g',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('b','g',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('b','g',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('b','g',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;'),('b','g',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('b','g',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of \'\'\'\'\'technologies used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('b','g',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','g',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('b','g',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('b','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','g',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','g',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','g',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8a, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:'),('b','g',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) \'\'\'\'\'identify \'\'\'\'\'the \'\'\'\'\'bands for which the \'\'\'\'\'principle of \'\'\'\'\'service neutrality shall apply;\'\'\'\'\''),('b','g',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('b','g',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('b','g',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('b','g',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('b','g',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\''),('b','g',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8a(7);\'\'\'\'\''),('b','g',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('b','g',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('b','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('b','g',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','g',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, \'\'\'\'\'or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('b','g',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','g',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('b','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance \'\'\'\'\'with Articles 8a and 9c of this Directive, and \'\'\'\'\'with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','g',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','g',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','g',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 below.'),('b','g',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('b','g',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technologies \'\'\'\'\'used \'\'\'\'\'for electronic communication services \'\'\'\'\'where this is necessary to:'),('b','g',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('b','g',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('b','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','g',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','g',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','g',2,1,3,'09@C2','09@C2','09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('b','g',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','g',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('b','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','g',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies after \'\'\'\'\'[date of transposition].\'\'\'\'\''),('b','g',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','g',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('b','g',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('b','g',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','g',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','g',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','g',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','g',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','g',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','g',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','g',0,2,5,'18','18','18','en','Article 18 − Review'),('b','g',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','g',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','g',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','g',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','g',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','g',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','g',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned \'\'\'\'\'has given his/her prior consent based on \'\'\'\'\'clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or \'\'\'\'\'user. The subscriber\'s prior consent shall be sought separately from his/her agreement to the general provisions.\'\'\'\'\''),('b','g',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','g',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','g',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'Every three months, the national regulatory authority shall submit a summary report to the Commission on the notifications received and action taken pursuant to this paragraph.\'\'\'\'\''),('b','g',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','g',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','g',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','g',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','g',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','g',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','g',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given \'\'\'\'\'clear and comprehensive information on \'\'\'\'\'the possibility to withdraw their consent for the processing of traffic data at any \'\'\'\'\'time. The procedures for withdrawing consent shall be easily comprehensible and straightforward.\'\'\'\'\''),('b','g',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','g',2,2,5,'181','181','181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','g',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','g',2,2,5,'0442','0442','0442','en','Those \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a \'\'\'\'\'(2).\'\'\'\'\''),('b','g',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','g',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by \'\'\'\'\'serious \'\'\'\'\'security incidents should be notified without delay and informed in order to be able to take the necessary \'\'\'\'\'precautions, if the national regulatory authorities consider this necessary after \'\'\'\'\'notification \'\'\'\'\'by the service provider. Where personal data is rendered unusable, the national regulatory authorities \'\'\'\'\'should \'\'\'\'\'be able to decide not to request notification by the service provider. A notification under these circumstances should \'\'\'\'\'include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected, as appropriate for each individual case.\'\'\'\'\''),('b','g',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','g',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','g',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('b','g',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','g',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','g',2,2,5,'0431','043','0431','en','3. In case of \'\'\'\'\'serious \'\'\'\'\'breach of security \'\'\'\'\'by the provider of publicly available electronic communications services \'\'\'\'\'leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available \'\'\'\'\'electronic \'\'\'\'\'communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority of such a breach. The notification <s>to the subscriber </s>shall <s>at least </s>describe the nature of the breach and \'\'\'\'\'its consequences, and the measures taken by the provider to address the breach, and shall \'\'\'\'\'recommend measures to mitigate its possible negative effects. The <s>notification to the </s>national regulatory authority \'\'\'\'\'shall decide whether \'\'\'\'\'the \'\'\'\'\'provider \'\'\'\'\'of \'\'\'\'\'publicly available electronic communications services shall notify \'\'\'\'\'the \'\'\'\'\'subscriber concerned of the breach. Where personal data has been rendered unusable \'\'\'\'\'by \'\'\'\'\'technical or procedural means to \'\'\'\'\'the \'\'\'\'\'extent that the risk of loss is low or substantially removed, a breach of security should not be considered as having caused harm to the end-user. Therefore the national regulatory authority may decide not to request notification from the \'\'\'\'\'provider to <s>address </s>the \'\'\'\'\'subscriber concerned. The technical and procedural means of rendering data unusable shall be approved by the national regulatory authority. The Commission may, having consulted the [xxx], take the appropriate coordination measures to ensure a consistent approach at Community level.\'\'\'\'\''),('b','g',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','g',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'Where appropriate, the national regulatory authority concerned shall notify the national regulatory authorities in other Member States and the [xxx] of the breach. Where disclosure of the breach is in the public interest, the national regulatory authority may inform the public.\'\'\'\'\''),('b','g',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','g',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','g',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('b','g',2,2,5,'0441','0441','0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, \'\'\'\'\'having consulted \'\'\'\'\'the \'\'\'\'\'[xxx] \'\'\'\'\'and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('b','g',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','g',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','g',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','g',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','g',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','g',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','h',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','h',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','h',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','h',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','h',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','h',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','h',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','h',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','h',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('b','h',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','h',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('b','h',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','h',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','h',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b','h',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market \'\'\'\'\'development and of the benefits for consumers, \'\'\'\'\'taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access options;\'\'\'\'\''),('b','h',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','h',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;'),('b','h',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','h',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','h',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','h',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','h',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','h',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','h',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('b','h',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','h',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','h',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','h',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','h',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute lawful content or \'\'\'\'\'to \'\'\'\'\'run lawful applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('b','h',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','h',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('b','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('b','h',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('b','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('b','h',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('b','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('b','h',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','h',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('b','h',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('b','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('b','h',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('b','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','h',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('b','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','h',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b','h',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that in their decision-making process due consideration is given \'\'\'\'\'to, and account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users.\'\'\'\'\''),('b','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('b','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('b','h',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('b','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('b','h',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','h',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('b','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('b','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','h',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','h',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('b','h',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('b','h',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','h',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify either the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, or individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('b','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('b','h',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('b','h',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('b','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('b','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','h',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('b','h',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','h',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','h',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('b','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('b','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('b','h',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','h',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('b','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','h',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','h',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('b','h',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('b','h',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','h',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.\'\'\'\'\''),('b','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('b','h',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('b','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('b','h',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('b','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('b','h',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'ofinteractive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques \'\'\'\'\'available themselves or through third parties, \'\'\'\'\'when \'\'\'\'\'they \'\'\'\'\'are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','h',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','h',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('b','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('b','h',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','h',2,1,3,'0941','0941','0941','en','<s>4. </s>Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available \'\'\'\'\'to electronic \'\'\'\'\'communications services as identified in their national allocation tables and in ITU radio broadcasting regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('b','h',2,1,3,'09@C1@A',NULL,'09@C1@A','en','\'\'\'\'\'These implementing measures are without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, and in particular those relating to the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('b','h',2,1,3,'084e','084e','084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','h',2,1,3,'084b','084b','084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','h',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('b','h',2,1,3,'09@C11c','09@C1c','09@C11c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are \'\'\'\'\'transferred.\'\'\'\'\''),('b','h',2,1,3,'09@C11A',NULL,'09@C11A','en','\'\'\'\'\'(-a) harmonise the rules relating to the availability and efficient use of radio frequencies in accordance with the procedure set out in Annex IIa;\'\'\'\'\''),('b','h',2,1,3,'084a','084a','084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','h',2,1,3,'09@C11','09@C1','09@C11','en','In order to contribute to the development of the internal market, \'\'\'\'\'and without prejudice to Article 8a, \'\'\'\'\'for the achievement of the principles of this Article, the Commission may adopt appropriate \'\'\'\'\'technical \'\'\'\'\'implementing measures to:'),('b','h',2,1,3,'09@C11b','09@C1b','09@C11b','en','(b) harmonise the conditions attached to such \'\'\'\'\'rights;\'\'\'\'\''),('b','h',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','h',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','h',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','h',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','h',1,1,3,'09@C:26','09@C:26','09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('b','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','en','\'\'\'\'\'(60a) It is the responsibility of the Member States to encourage cooperation arrangements between the parties concerned in order to promote efficient on-line services and a high level of consumer confidence. In particular, companies supplying electronic communications networks and/or services and other stakeholders should be encouraged to cooperate so as to promote legal content and protect on-line content. Such cooperation could for example be achieved on a wider scale without prejudice to the regulatory framework, by the drafting of negotiated and agreed codes of conduct between stakeholders. The introduction of such codes of conduct has already been envisaged in numerous Community instruments, for example Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (\'Directive on electronic commerce\') (OJ L 178, 17.7.2000, p. 1.), Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45; corrected version in OJ L 195, 2.6.2004, p. 16.), and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (OJ L 281, 23.11.1995, p.31. Directive as amended by Regulation (EC) No 1882/2003 (OJ L 284, 31.10.2003, p. 1).). Such cooperation between stakeholders is essential to promoting on-line content, in particular European cultural content, and to realise the potential of the information society.\'\'\'\'\''),('b','h',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and \'\'\'\'\'4. It lies within the competence of the Member States to define the scope and nature of any exception.\'\'\'\'\''),('b','h',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('b','h',2,1,3,'084g@A',NULL,'084g@A','en','\'\'\'\'\'(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors interested in the protection and the promotion of lawful content over electronic communication networks and services.\'\'\'\'\''),('b','h',2,1,3,'0943','0943','0943','en','A restriction which prohibits the provision of any other \'\'\'\'\'electronic communication \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services or to ensure the fulfilment of a general interest as defined in national legislation in conformity with Community law, such as the promotion of cultural and linguistic diversity and media pluralism.\'\'\'\'\''),('b','h',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','h',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','h',2,1,3,'091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such \'\'\'\'\'radiofrequencies \'\'\'\'\'by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria and avoid distorting competition.\'\'\'\'\''),('b','h',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, \'\'\'\'\'taking State aid rules into account, \'\'\'\'\'in particular for the delivery of content;'),('b','h',2,1,3,'084f','084f','084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','h',2,1,3,'0942','0942','0942','en','Restrictions that require a \'\'\'\'\'particular electronic communication \'\'\'\'\'service to be provided in a specific band shall be justified \'\'\'\'\'only \'\'\'\'\'in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, <s>or, as defined in national legislation in conformity with Community law, </s>the promotion of cultural and linguistic diversity and media \'\'\'\'\'pluralism or the provision of radio and television broadcasting services.\'\'\'\'\''),('b','h',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','h',2,1,3,'083c','083c','083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('b','h',2,1,3,'084d','084d','084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','h',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','h',2,1,3,'0932d','0932d','0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('b','h',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','h',2,1,3,'084c','084c','084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','h',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','h',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('b','h',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','h',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('b','h',2,1,3,'084','084','084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','h',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','h',2,1,3,'084g','084g','084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('b','h',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','h',2,1,3,'09@C2','09@C2','09@C2','en','\'\'\'\'\'Measures adopted pursuant to points (a) to (c) of the first subparagraph, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). </s>In the implementation of the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'Radio Spectrum Policy Committee.\'\'\'\'\''),('b','h',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','h',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','h',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) avoid distortion of competition,\'\'\'\'\''),('b','h',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','h',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('b','h',2,1,3,'09@C11a','09@C1a','09@C11a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the <s>identification of the </s>bands for which usage rights may be transferred or leased between \'\'\'\'\'undertakings, excluding radio frequencies allocated or planned by Member States for broadcasting services;\'\'\'\'\''),('b','h',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','h',2,1,3,'09@C11B',NULL,'09@C11B','en','\'\'\'\'\'(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies in accordance with the procedure set out in Annex IIa;\'\'\'\'\''),('b','h',3,1,2,'A1A19','A1A19','A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('b','h',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','h',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('b','h',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3a, 3b and 3c, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures described in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\''),('b','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','h',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('b','h',0,2,5,'18','18','18','en','Article 18 − Review'),('b','h',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('b','h',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('b','h',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('b','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','h',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('b','h',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','h',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('b','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','h',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','h',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','h',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified without \'\'\'\'\'delay. \'\'\'\'\'The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. The competent authority should consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority should require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('b','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','h',1,2,5,'03:28@A',NULL,'03:28@A','en','\'\'\'\'\'(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('b','h',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('b','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','h',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','h',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('b','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','h',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('b','h',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','h',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','h',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('b','h',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('b','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','h',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing electronic communications services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process \'\'\'\'\'the \'\'\'\'\'data referred to \'\'\'\'\'in \'\'\'\'\'paragraph 1 to \'\'\'\'\'the \'\'\'\'\'extent \'\'\'\'\'and \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'duration necessary for \'\'\'\'\'such \'\'\'\'\'services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the \'\'\'\'\'subscriber \'\'\'\'\'or \'\'\'\'\'user to whom \'\'\'\'\'the \'\'\'\'\'data relate has given his/her prior consent. Users \'\'\'\'\'or \'\'\'\'\'subscribers shall be given the possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent for \'\'\'\'\'the \'\'\'\'\'processing of traffic data at any time.\'\'\'\'\''),('b','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','h',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('b','h',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','h',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('b','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','h',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('b','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('b','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','h',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('b','h',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('b','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','h',2,2,5,'0431','043','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the \'\'\'\'\'Community which is likely to cause harm to users, \'\'\'\'\'the provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','h',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.\'\'\'\'\''),('b','h',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('b','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('b','h',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','h',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('b','h',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('b','i',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','i',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','i',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('b','i',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','i',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','i',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','i',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','i',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','i',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\'');
INSERT INTO `tp_diff_texts` VALUES ('b','i',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('b','i',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','i',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('b','i',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found, in accordance with \'\'\'\'\'Article \'\'\'\'\'14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to \'\'\'\'\'have significant market power in a relevant market relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','i',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','i',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b','i',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','i',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','i',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('b','i',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','i',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','i',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','i',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','i',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','i',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('b','i',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('b','i',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','i',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','i',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','i',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','i',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','i',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','i',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute content or \'\'\'\'\'to \'\'\'\'\'run applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('b','i',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','i',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('b','i',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('b','i',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place <s>an </s>appropriate consultation \'\'\'\'\'mechanisms. \'\'\'\'\'Such \'\'\'\'\'mechanisms \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\" \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. \'\'\'\'\'Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity <s>(OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) </s>and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','i',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('b','i',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('b','i',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','i',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\''),('b','i',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('b','i',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','i',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('b','i',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','i',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('b','i',2,2,4,'32@A',NULL,'32@A','en','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\''),('b','i',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','i',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('b','i',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','i',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('b','i',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','i',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','i',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('b','i',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','i',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b','i',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that <s>in their decision-making process </s>due consideration is given \'\'\'\'\'to, and account taken of, issues relating \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users, in their decision-making process.\'\'\'\'\''),('b','i',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('b','i',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('b','i',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','i',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\''),('b','i',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('b','i',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','i',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','en','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\''),('b','i',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('b','i',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('b','i',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','i',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','i',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('b','i',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('b','i',1,2,4,'20:14@D',NULL,'20:14@D','en','\'\'\'\'\'(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('b','i',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','i',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).\'\'\'\'\''),('b','i',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. Directive 2002/22/EC is without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers. Directive 2002/22/EC does not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant law enforcement authorities.\'\'\'\'\''),('b','i',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('b','i',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','i',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('b','i',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('b','i',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','i',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('b','i',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','i',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','i',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('b','i',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('b','i',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('b','i',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers; and\'\'\'\'\''),('b','i',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('b','i',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','i',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','i',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('b','i',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','i',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and\'\'\'\'\''),('b','i',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','i',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','i',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.\'\'\'\'\''),('b','i',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','i',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('b','i',2,2,4,'3412','3412','3412','en','Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('b','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software \'\'\'\'\''),('b','i',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','i',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('b','i',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('b','i',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','i',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques <s>available, when these are not </s>available \'\'\'\'\'themselves or through third parties, free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','i',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','i',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','i',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','i',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('b','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\''),('b','i',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('b','i',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('b','i',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('b','i',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;'),('b','i',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('b','i',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('b','i',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','i',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such \'\'\'\'\'rights;\'\'\'\'\''),('b','i',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('b','i',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','i',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','i',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','i',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','i',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8b, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:'),('b','i',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) \'\'\'\'\'identify the bands \'\'\'\'\'to \'\'\'\'\'which \'\'\'\'\'the principle of \'\'\'\'\'service neutrality applies.\'\'\'\'\''),('b','i',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','i',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.\'\'\'\'\''),('b','i',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('b','i',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('b','i',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('b','i',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\''),('b','i',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);\'\'\'\'\''),('b','i',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('b','i',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('b','i',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','i',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','i',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Articles 8 and 8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','i',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('b','i',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','i',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','i',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio \'\'\'\'\'frequencies or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('b','i',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','i',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging sharing of investment and by ensuring appropriate sharing of risk between investors and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('b','i',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','i',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8b and 9c of this Directive and \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','i',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','i',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('b','i',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','i',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('b','i',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of <s>radio network or wireless access </s>technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:'),('b','i',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('b','i',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('b','i',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','i',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','i',2,1,3,'0841g@A',NULL,'0841g@A','en','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\''),('b','i',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','i',2,1,3,'09@C2','09@C2','09@C2','en','These \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('b','i',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','i',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','i',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','i',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('b','i',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','i',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies \'\'\'\'\'from ... (The date of transposition of this Directive.).\'\'\'\'\''),('b','i',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','i',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','i',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('b','i',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('b','i',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','i',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','i',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4 (c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment, except where such interests are overridden by the interests for the fundamental rights and freedoms of the data subject. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('b','i',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 3b, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures set out in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\''),('b','i',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','i',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','i',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','i',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('b','i',0,2,5,'18','18','18','en','Article 18 − Review'),('b','i',1,2,5,'03:27@A',NULL,'03:27@A','en','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.\'\'\'\'\''),('b','i',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('b','i',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('b','i',2,2,5,'181@A',NULL,'181@A','en','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\''),('b','i',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('b','i',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','i',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('b','i',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','i',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','i',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','i',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','i',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','i',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('b','i',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','i',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','i',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','i',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of \'\'\'\'\'a \'\'\'\'\'subscriber \'\'\'\'\'or individual \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'harm to users. \'\'\'\'\'Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified \'\'\'\'\'by the relevant service provider of every security breach \'\'\'\'\'without \'\'\'\'\'delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue \'\'\'\'\'delay \'\'\'\'\'to the persons affected by the breach, as appropriate. Furthermore, \'\'\'\'\'and <s>informed </s>in \'\'\'\'\'cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorized access \'\'\'\'\'to \'\'\'\'\'the content of e-mails, access \'\'\'\'\'to \'\'\'\'\'credit card records, etc.), \'\'\'\'\'the \'\'\'\'\'relevant service providers should, in addition to the competent national authorities, immediately notify affected users directly. Finally, providers should annually notify affected users of all breaches of security under this Directive that occurred during the relevant time period. \'\'\'\'\'The notification \'\'\'\'\'to the national authorities and to users \'\'\'\'\'should include information about measures taken by the provider to address the breach, as well as recommendations for \'\'\'\'\'the protection of \'\'\'\'\'the users affected.'),('b','i',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','i',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','i',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('b','i',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','i',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','i',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('b','i',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','i',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','i',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','i',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','i',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','i',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('b','i',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','i',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','i',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','i',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('b','i',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','i',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','i',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','i',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','i',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','i',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, and is offered the right to refuse such \'\'\'\'\'processing and is offered the right to refuse such processing by <s>the </s>data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','i',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','i',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('b','i',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'Notification of a security breach to a subscriber or individual shall not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('b','i',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','i',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','i',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','i',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b','i',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('b','i',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('b','i',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','i',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('b','i',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('b','i',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','i',2,2,5,'0431','043','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b','i',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','i',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('b','i',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26b) The processing of traffic data for network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data will enable the processing of such data for the legitimate interest of the data controller for the purpose of preventing unauthorized access and malicious code distribution, stopping the denial of service attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\''),('b','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('b','i',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','i',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('b','i',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('b','j',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','j',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','j',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, when imposing pricing obligations pursuant to Article 13;\'\'\'\'\''),('b','j',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','j',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b','j',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','j',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','j',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','j',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('b','j',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','j',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('b','j',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found, in accordance with \'\'\'\'\'Article \'\'\'\'\'14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to \'\'\'\'\'have significant market power in a relevant market relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','j',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','j',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b','j',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','j',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b','j',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('b','j',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','j',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','j',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','j',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','j',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','j',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','j',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'including any restrictions on access to services and applications, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('b','j',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','j',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','j',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','j',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','j',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','j',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','j',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may set minimum quality of service requirements in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over <s>networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications </s>networks. \'\'\'\'\'Such requirements \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('b','j',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','j',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('b','j',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('b','j',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place <s>an </s>appropriate consultation \'\'\'\'\'mechanisms. \'\'\'\'\'Such \'\'\'\'\'mechanisms \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\" \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. \'\'\'\'\'Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity <s>(OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) </s>and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b','j',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('b','j',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('b','j',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services may withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','j',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('b','j',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','j',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b','j',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','j',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('b','j',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','j',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('b','j',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','j',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned in accordance with Article 12 of the Directive on privacy and electronic communications; and\'\'\'\'\''),('b','j',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','j',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','j',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('b','j',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','j',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b','j',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that <s>in their decision-making process </s>due consideration is given \'\'\'\'\'to, and account taken of, issues relating \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users, in their decision-making process.\'\'\'\'\''),('b','j',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('b','j',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','j',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('b','j',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','j',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','j',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('b','j',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','j',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','j',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('b','j',1,2,4,'20:14@D',NULL,'20:14@D','en','\'\'\'\'\'(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('b','j',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','j',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).\'\'\'\'\''),('b','j',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein. The Framework Directive and the Specific Directives do not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant authorities.\'\'\'\'\''),('b','j',2,2,4,'2021b','2021b','2021b','en','(b) <s>the </s>services provided, \'\'\'\'\'including in particular:\'\'\'\'\''),('b','j',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','j',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('b','j',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.\'\'\'\'\''),('b','j',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','j',2,2,4,'333','333','333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('b','j',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','j',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','j',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('b','j',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('b','j',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('b','j',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers; and\'\'\'\'\''),('b','j',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('b','j',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','j',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','j',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('b','j',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','j',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and\'\'\'\'\''),('b','j',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','j',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','j',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.\'\'\'\'\''),('b','j',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','j',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('b','j',2,2,4,'3412','3412','3412','en','Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('b','j',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b','j',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('b','j',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) without prejudice to Directive 2000/31/EC on electronic commerce, the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, including infringements of copyright and related rights, and their legal consequences; and\'\'\'\'\''),('b','j',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'when \'\'\'\'\'such guides or \'\'\'\'\'similar \'\'\'\'\'techniques <s>available, when these </s>are not available on the \'\'\'\'\'market, free of charge or at a reasonable price, national regulatory authorities make them available themselves or through third parties. \'\'\'\'\'Third parties shall have a right to use without charge \'\'\'\'\'tariff information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','j',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','j',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','j',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('b','j',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','j',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('b','j',2,2,4,'216','216','216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b','j',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('b','j',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article \'\'\'\'\'9c , \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services as identified in their national frequency allocation plans. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('b','j',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability by ensuring a consistent regulatory approach over successive review periods;\'\'\'\'\''),('b','j',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;'),('b','j',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('b','j',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications services.'),('b','j',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','j',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such \'\'\'\'\'rights;\'\'\'\'\''),('b','j',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('b','j',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','j',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','j',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','j',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','j',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8b, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate <s>implementing </s>measures to:'),('b','j',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','j',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','j',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.\'\'\'\'\''),('b','j',1,1,3,'09@C:26','09@C:26','09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('b','j',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('b','j',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequency \'\'\'\'\'sharing where the use of frequencies is subject to a general \'\'\'\'\'authorisation,\'\'\'\'\''),('b','j',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\''),('b','j',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);\'\'\'\'\''),('b','j',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('b','j',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','j',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','j',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Articles 8 and 8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with their obligations under the Treaty and, where applicable, corresponding international agreements, and may take public policy considerations into account as set out below.\'\'\'\'\''),('b','j',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('b','j',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','j',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','j',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio \'\'\'\'\'frequencies or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('b','j',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','j',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by ensuring that the cost of access to facilities takes appropriate account of the risks incurred by the investors and those undertakings enjoying access;\'\'\'\'\''),('b','j',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8b and 9c of this Directive and \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','j',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','j',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','j',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('b','j',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','j',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','j',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of <s>radio network or wireless access </s>technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:'),('b','j',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('b','j',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful \'\'\'\'\'interference, notably to ensure technical quality of service and the efficient use of radio frequencies,\'\'\'\'\''),('b','j',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','j',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b','j',2,1,3,'0841g@A',NULL,'0841g@A','en','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\''),('b','j',2,1,3,'09@C1c','09@C1c','09@C1c','en','(c) \'\'\'\'\'avoid \'\'\'\'\'the \'\'\'\'\'distortions of \'\'\'\'\'competition \'\'\'\'\'that may arise \'\'\'\'\'where individual rights are transferred;'),('b','j',2,1,3,'09@C2','09@C2','09@C2','en','These \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('b','j',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','j',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','j',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','j',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','j',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies \'\'\'\'\'from [The date of transposition of this Directive].\'\'\'\'\''),('b','j',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b','j',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','j',3,1,2,'A1A19','A1A19','A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('b','j',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','j',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','j',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','j',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b','j',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public electronic communications network or related terminal and electronic communication equipment, except where such interests are overridden by the interests of the fundamental rights and freedoms of the data subject. Such processing shall be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('b','j',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 3d, \'\'\'\'\'the Commission may, following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, \'\'\'\'\'adopt technical implementing measures concerning inter alia the \'\'\'\'\'measures set out in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a to 3d.\'\'\'\'\''),('b','j',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','j',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','j',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.\'\'\'\'\''),('b','j',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','j',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','j',0,2,5,'18','18','18','en','Article 18 − Review'),('b','j',1,2,5,'03:27@A',NULL,'03:27@A','en','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.\'\'\'\'\''),('b','j',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','j',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','j',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b','j',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','j',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','j',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b','j',2,2,5,'0434',NULL,'0434','en','\'\'\'\'\'3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('b','j',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','j',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','j',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('b','j',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','j',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:\'\'\'\'\''),('b','j',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'3b. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider has demonstrated to the satisfaction of the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorised to access the data.\'\'\'\'\''),('b','j',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','j',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','j',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','j',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','j',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','j',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','j',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','j',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','j',2,2,5,'181','181','181','en','\'\'\'\'\'Not \'\'\'\'\'later than three years after \'\'\'\'\'<time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.\'\'\'\'\''),('b','j',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b','j',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b','j',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','j',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of \'\'\'\'\'a \'\'\'\'\'subscriber \'\'\'\'\'or individual \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'harm to users, such as \'\'\'\'\'economic \'\'\'\'\'loss, \'\'\'\'\'social \'\'\'\'\'harm or \'\'\'\'\'identity \'\'\'\'\'theft. \'\'\'\'\'Therefore, subscribers concerned by such security incidents should be notified \'\'\'\'\'by the relevant service provider of every security breach \'\'\'\'\'without delay <s>and informed </s>in order to be able to take the necessary precautions. \'\'\'\'\'In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. \'\'\'\'\'The notification \'\'\'\'\'to the national authorities and to users \'\'\'\'\'should include information about measures taken by the provider to address the breach, as well as recommendations for \'\'\'\'\'the protection of \'\'\'\'\'the users affected.'),('b','j',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and\'\'\'\'\''),('b','j',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','j',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','j',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('b','j',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','j',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.\'\'\'\'\''),('b','j',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;\'\'\'\'\''),('b','j',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','j',2,2,5,'0431','043','0431','en','3. In \'\'\'\'\'the \'\'\'\'\'case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach, \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications services shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State and the subscriber or individual concerned of \'\'\'\'\'such a \'\'\'\'\'breach, subject to paragraphs 3a and 3b below.. \'\'\'\'\'The notification to the subscriber \'\'\'\'\'or individual concerned \'\'\'\'\'shall at least describe the nature of the breach and \'\'\'\'\'the contact points where more information can be obtained, and shall \'\'\'\'\'recommend measures to mitigate <s>its </s>possible negative \'\'\'\'\'effects of the personal data breach. \'\'\'\'\'The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of \'\'\'\'\'the personal data breach \'\'\'\'\'and the measures \'\'\'\'\'proposed or \'\'\'\'\'taken by the provider to address the breach.'),('b','j',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','j',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'3a. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider of publicly available electronic communications services has demonstrated to the satisfaction of the competent authority that no harm to the rights and interests of consumers is reasonably likely to occur as a result of the personal data breach.\'\'\'\'\''),('b','j',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b','j',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- implement a security policy with respect to the processing of personal data.\'\'\'\'\''),('b','j',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26b) The processing of traffic data for the purpose of ensuring network and information security, including ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, by providers of security services acting as data controllers would, under normal circumstances, be considered to be for the legitimate interest of the data controller within the meaning of Article 7(f) of Directive 95/46/EC. This could for example include preventing unauthorized access to electronic communications networks, or denial of service attacks.\'\'\'\'\''),('b','j',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('b','j',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the \'\'\'\'\'Working Party on \'\'\'\'\'the \'\'\'\'\'Protection of Individuals with regard to the Procesing of Personal Data established by the Article 29 of Directive 95/46/EC (\"Article 29 Data Protection Working Party\"), the \'\'\'\'\'relevant regulatory \'\'\'\'\'authorities and, where appropriate, ENISA. \'\'\'\'\''),('b','j',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','j',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','j',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','j',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','j',1,2,5,'143:35@B',NULL,'143:35@B','en','\'\'\'\'\'(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.\'\'\'\'\''),('b','j',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('b','j',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b','j',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('b','j',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('j','k',2,2,4,'2141a','2141a','2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de \'\'\'\'\'conectar \'\'\'\'\'la llamada;'),('j','k',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, \'\'\'\'\'en particular cuando puedan vulnerar los derechos y libertades de terceros, \'\'\'\'\'incluidas las infracciones \'\'\'\'\'de \'\'\'\'\'los derechos de autor y derechos afines, así como sus consecuencias \'\'\'\'\'jurídicas; \'\'\'\'\'y'),('j','k',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('j','k',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección \'\'\'\'\'frente a \'\'\'\'\'los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('j','k',2,2,4,'3412','3412',NULL,'es','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.</s>'),('j','k',2,2,4,'2822','2822',NULL,'es','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('j','k',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('j','k',2,2,4,'212','212','212','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación obliguen \'\'\'\'\'a \'\'\'\'\'las empresas proveedoras de redes o \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'a publicar \'\'\'\'\'información transparente, comparable, \'\'\'\'\'adecuada \'\'\'\'\'y \'\'\'\'\'actualizada, según se indica en el Anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables <s>y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, </s>por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores \'\'\'\'\'y \'\'\'\'\'usuarios finales. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>asimismo </s>especificar requisitos adicionales <s>sobre el formato </s>en \'\'\'\'\'relación con la forma \'\'\'\'\'de \'\'\'\'\'publicar \'\'\'\'\'dicha \'\'\'\'\'información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('j','k',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('j','k',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, las opciones \'\'\'\'\'del abonado \'\'\'\'\'en cuanto a \'\'\'\'\'la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('j','k',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('j','k',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('j','k',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('j','k',2,2,4,'2232','2232',NULL,'es','<s>Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','k',2,2,4,'2141b','2141b',NULL,'es','<s>b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;</s>'),('j','k',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso \'\'\'\'\'a todos los números \'\'\'\'\'proporcionados \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita.\'\'\'\'\''),('j','k',2,2,4,'2021b5','2021b5',NULL,'es','<s>- el plazo para la conexión inicial, y</s>'),('j','k',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan \'\'\'\'\'acceder \'\'\'\'\'a los servicios \'\'\'\'\'y utilizarlos empleando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('j','k',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('j','k',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('j','k',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('j','k',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, \'\'\'\'\'incluidos posibles mecanismos de certificación de <s>la </s>calidad, al objeto de garantizar que los usuarios <s>finales, incluidos los usuarios </s>finales <s>con discapacidad, </s>tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'Anexo \'\'\'\'\'III.'),('j','k',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción \'\'\'\'\'impuesta por el proveedor \'\'\'\'\'en cuanto a \'\'\'\'\'la utilización del \'\'\'\'\'equipo terminal \'\'\'\'\'suministrado;\'\'\'\'\''),('j','k',1,2,4,'20:14@A','20:14@A',NULL,'es','<s>(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.</s>'),('j','k',2,2,4,'3411','3411','341','es','1. Los Estados miembros garantizarán \'\'\'\'\'la disponibilidad de \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios \'\'\'\'\'no resueltos derivados de la presente Directiva entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales \'\'\'\'\'procedimientos \'\'\'\'\'permitan \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y, \'\'\'\'\'en <s>cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En </s>caso justificado, <s>los Estados miembros </s>podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('j','k',1,2,4,'20:14','20:14','20:14','es','(14) <s>Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. </s>Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas por \'\'\'\'\'el proveedor del servicio \'\'\'\'\'y/o \'\'\'\'\'de la red \'\'\'\'\'con \'\'\'\'\'el <s>tipo de contenido, la aplicación o el servicio de </s>que se \'\'\'\'\'celebre el contrato. Cuando no exista una competencia efectiva, \'\'\'\'\'las \'\'\'\'\'autoridades nacionales competentes deben recurrir a \'\'\'\'\'los \'\'\'\'\'mecanismos que prevé \'\'\'\'\'la \'\'\'\'\'Directiva 2002/19/CE para garantizar \'\'\'\'\'que <s>se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir </s>el \'\'\'\'\'acceso \'\'\'\'\'de \'\'\'\'\'los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('j','k',1,2,4,'20:14@B','20:14@B','20:14@B','es','(14 \'\'\'\'\'bis) A falta \'\'\'\'\'de normas de Derecho comunitario en este ámbito, \'\'\'\'\'la legalidad o nocividad de \'\'\'\'\'los contenidos, las aplicaciones y los servicios se \'\'\'\'\'determinan \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a <s>las autoridades competentes de </s>los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas \'\'\'\'\'se entienden \'\'\'\'\'sin perjuicio de <s>las disposiciones de </s>la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre \'\'\'\'\'otras cosas, \'\'\'\'\'una norma relativa a la \'\'\'\'\'\"mera transmisión\" \'\'\'\'\'para los prestadores de servicios intermediarios, \'\'\'\'\'tal como \'\'\'\'\'se definen en <s>ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen </s>la \'\'\'\'\'misma.\'\'\'\'\''),('j','k',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, incluidos, en particular:'),('j','k',1,2,4,'20:14@D','20:14@D',NULL,'es','<s>(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.</s>'),('j','k',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'urgencia y si se facilita información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente \'\'\'\'\'informados de cualquier limitación en el acceso a los servicios de urgencia, \'\'\'\'\'antes de la celebración del contrato \'\'\'\'\'y en caso \'\'\'\'\'de \'\'\'\'\'cambios en \'\'\'\'\'el acceso a los servicios de urgencia.'),('j','k',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios de comunicaciones \'\'\'\'\'electrónicas disponibles al público, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'y otros usuarios finales que lo \'\'\'\'\'soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales servicios \'\'\'\'\'y/o tal \'\'\'\'\'conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('j','k',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento \'\'\'\'\'ofrecidos \'\'\'\'\'y los servicios de apoyo al cliente \'\'\'\'\'facilitados, \'\'\'\'\'así como los métodos para entrar en contacto con dichos \'\'\'\'\'servicios;\'\'\'\'\''),('j','k',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas \'\'\'\'\'adoptadas \'\'\'\'\'para garantizar un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'reglamentación, \'\'\'\'\'a petición de ésta.'),('j','k',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('j','k',2,2,4,'2141','2141','2141','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedoras \'\'\'\'\'de <s>comunicaciones electrónicas públicas y/o a </s>servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, \'\'\'\'\'a:'),('j','k',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('j','k',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan \'\'\'\'\'un mecanismo \'\'\'\'\'de consulta que \'\'\'\'\'garantice \'\'\'\'\'que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público, \'\'\'\'\'se tengan debidamente en cuenta <s>las cuestiones relativas a </s>los \'\'\'\'\'intereses de \'\'\'\'\'los \'\'\'\'\'consumidores en materia de comunicaciones electrónicas.\'\'\'\'\''),('j','k',2,2,4,'2141c','2141c','2141c','es','\'\'\'\'\'b) \'\'\'\'\'informar a los abonados de \'\'\'\'\'los cambios que se produzcan en \'\'\'\'\'las \'\'\'\'\'políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('j','k',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'según corresponda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan <s>debidamente </s>en cuenta \'\'\'\'\'en la mayor medida posible \'\'\'\'\'las opiniones de los usuarios \'\'\'\'\'finales y \'\'\'\'\'los \'\'\'\'\'consumidores (incluidos, particularmente, los usuarios con discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('j','k',2,2,4,'207','207','207','es','\'\'\'\'\'5. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('j','k',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('j','k',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('j','k',1,2,4,'20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de \'\'\'\'\'terceros, \'\'\'\'\'las <s>terceras personas, las </s>autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información \'\'\'\'\'puede \'\'\'\'\'incluir \'\'\'\'\'información \'\'\'\'\'de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse \'\'\'\'\'de \'\'\'\'\'los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, <s>así como </s>para la \'\'\'\'\'intimidad \'\'\'\'\'y \'\'\'\'\'para \'\'\'\'\'la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el <s>artículo 33, </s>apartado \'\'\'\'\'2 bis del artículo 33 \'\'\'\'\'de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en \'\'\'\'\'las sedes electrónicas \'\'\'\'\'de las autoridades públicas nacionales. Las autoridades nacionales de \'\'\'\'\'reglamentación han \'\'\'\'\'de \'\'\'\'\'poder \'\'\'\'\'obligar a los proveedores a difundir esta información \'\'\'\'\'normalizada \'\'\'\'\'a todos sus clientes \'\'\'\'\'en \'\'\'\'\'la forma que dichas autoridades estimen más \'\'\'\'\'conveniente. \'\'\'\'\'La información debe incluirse también en los \'\'\'\'\'contratos cuando lo prescriban los Estados miembros.\'\'\'\'\''),('j','k',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles \'\'\'\'\'mínimos \'\'\'\'\'de calidad del \'\'\'\'\'servicio \'\'\'\'\'que se \'\'\'\'\'ofrecen, en particular \'\'\'\'\'el \'\'\'\'\'plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('j','k',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('j','k',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('j','k',2,2,4,'214@A2','214@A2',NULL,'es','<s>Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.</s>'),('j','k',2,2,4,'2141d','2141d','2141d','es','\'\'\'\'\'c) \'\'\'\'\'informar a los abonados de su derecho a decidir si \'\'\'\'\'incluyen \'\'\'\'\'sus datos personales en una guía y <s>sobre las características de </s>los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'datos de que se trata, de \'\'\'\'\'conformidad con el artículo 12 de la Directiva \'\'\'\'\'2002/58/CE, \'\'\'\'\'y'),('j','k',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para que:'),('j','k',2,2,4,'334','334',NULL,'es','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','k',2,2,4,'2022','2022','2022','es','\'\'\'\'\'Los Estados miembros también podrán exigir que el \'\'\'\'\'contrato \'\'\'\'\'incluya \'\'\'\'\'asimismo \'\'\'\'\'toda \'\'\'\'\'información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('j','k',2,2,4,'2812','2812','2812','es','\'\'\'\'\'Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y <s>velar por </s>que en tales \'\'\'\'\'casos \'\'\'\'\'los \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.'),('j','k',2,2,4,'2141e','2141e','2141e','es','\'\'\'\'\'d) \'\'\'\'\'informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios \'\'\'\'\'existentes \'\'\'\'\'que estén dirigidos a ellos.'),('j','k',2,2,4,'214@A1','214@A1','214@A1','es','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros \'\'\'\'\'podrán exigir \'\'\'\'\'que las <s>autoridades nacionales de regulación obliguen a las </s>empresas a que se \'\'\'\'\'refiere \'\'\'\'\'el apartado \'\'\'\'\'3 difundan de forma gratuita \'\'\'\'\'información de interés público a los antiguos y nuevos \'\'\'\'\'abonados, cuando proceda. En este caso, las \'\'\'\'\'autoridades públicas competentes ofrecerán dicha información en un formato \'\'\'\'\'normalizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('j','k',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para \'\'\'\'\'atender \'\'\'\'\'debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'un mecanismo adecuado \'\'\'\'\'de consulta. \'\'\'\'\'Este mecanismo podría \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se \'\'\'\'\'encargue \'\'\'\'\'de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, \'\'\'\'\'funcione \'\'\'\'\'de manera transparente y \'\'\'\'\'participe \'\'\'\'\'en los mecanismos existentes de consulta de los interesados. Además, \'\'\'\'\'podría \'\'\'\'\'establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debería, \'\'\'\'\'sin \'\'\'\'\'embargo, \'\'\'\'\'permitir la vigilancia sistemática del uso de \'\'\'\'\'internet.\'\'\'\'\''),('j','k',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('j','k',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('j','k',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión \'\'\'\'\'a la red pública de comunicaciones \'\'\'\'\'o \'\'\'\'\'a \'\'\'\'\'los servicios \'\'\'\'\'de comunicaciones electrónicas disponibles al público \'\'\'\'\'en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad.\'\'\'\'\''),('j','k',2,2,4,'332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'y otras autoridades competentes \'\'\'\'\'podrán promover \'\'\'\'\'la <s>medida en que proceda, la </s>cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'facilitarse \'\'\'\'\'en aplicación del artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y del artículo 20, apartado 2.'),('j','k',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('j','k',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('j','k',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, <s>incluida cualquier restricciónones al acceso a los servicios y aplicaciones, </s>condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('j','k',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('j','k',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('j','k',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('j','k',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('j','k',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('j','k',2,2,4,'2231','2231','223','es','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, \'\'\'\'\'los Estados miembros garantizarán que \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'tienen capacidad de \'\'\'\'\'establecer \'\'\'\'\'los \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio exigidos a la empresa o empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas \'\'\'\'\'de \'\'\'\'\'comunicaciones. \'\'\'\'\''),('j','k',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('j','k',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('j','k',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('j','k',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, \'\'\'\'\'incluso a través de una \'\'\'\'\'la competencia basada en \'\'\'\'\'infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('j','k',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('j','k',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'y/o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos <s>anteriores </s>de \'\'\'\'\'acceso previo, \'\'\'\'\'como el acceso a <s>los </s>conductos;'),('j','k',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no estén activos y/o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('j','k',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('j','k',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones <s>necesarias </s>del anexo II \'\'\'\'\'que sean necesarias \'\'\'\'\'para adaptarlo a la evolución de \'\'\'\'\'las tecnologías \'\'\'\'\'y \'\'\'\'\'los mercados. Las \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el \'\'\'\'\'procedimiento de reglamentación con control \'\'\'\'\'previsto \'\'\'\'\'en el apartado 3 del artículo 14. \'\'\'\'\'Al \'\'\'\'\'aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('j','k',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('j','k',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'compartición \'\'\'\'\'de \'\'\'\'\'instalaciones conexas, como \'\'\'\'\'conductos, edificios o \'\'\'\'\'entradas \'\'\'\'\'a edificios, \'\'\'\'\'antenas \'\'\'\'\'torres y otras construcciones de soporte, \'\'\'\'\'canalizaciones, \'\'\'\'\'mástiles, bocas de \'\'\'\'\'registro \'\'\'\'\'y \'\'\'\'\'cajetines;\'\'\'\'\''),('j','k',2,1,1,'094','094','094','es','4. \'\'\'\'\'No \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando <s>se constate que </s>un operador \'\'\'\'\'esté sujeto a obligaciones \'\'\'\'\'en \'\'\'\'\'virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de la \'\'\'\'\'red, incluida la de facilitar el \'\'\'\'\'acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local \'\'\'\'\'en \'\'\'\'\'una ubicación \'\'\'\'\'determinada, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('j','k',2,1,1,'123','123','123','es','3. Cuando \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'impongan a un operador obligaciones \'\'\'\'\'relativas al \'\'\'\'\'acceso de conformidad con lo \'\'\'\'\'dispuesto \'\'\'\'\'en el presente artículo, <s>las autoridades nacionales de reglamentación </s>podrán \'\'\'\'\'establecer \'\'\'\'\'condiciones técnicas u operativas \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'proveedores y/o \'\'\'\'\'beneficiarios de \'\'\'\'\'dicho \'\'\'\'\'acceso \'\'\'\'\'cuando ello sea \'\'\'\'\'necesario para garantizar el funcionamiento normal de la red. Las obligaciones \'\'\'\'\'sobre \'\'\'\'\'normas o especificaciones técnicas \'\'\'\'\'especiales deberán ajustarse a \'\'\'\'\'las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j','k',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('j','k',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('j','k',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien <s>la conveniencia de imponer </s>las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'cómo se impondrían \'\'\'\'\'dichas obligaciones \'\'\'\'\'para resultar \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j','k',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'los riesgos incurridos al efectuarla;'),('j','k',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('j','k',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios \'\'\'\'\'asociados, \'\'\'\'\'como \'\'\'\'\'servicios de \'\'\'\'\'identidad, \'\'\'\'\'ubicación \'\'\'\'\'y <s>capacidad de </s>presencia.'),('i','k',2,2,5,'04412','04412',NULL,'es','<s>La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.</s>'),('i','k',2,2,5,'043@A2','043@A2',NULL,'es','<s>Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.</s>'),('j','k',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('j','k',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('i','k',2,2,5,'15@A41','15@A41','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta a la ENISA, al \'\'\'\'\'Grupo \'\'\'\'\'de \'\'\'\'\'Trabajo \'\'\'\'\'del \'\'\'\'\'Artículo \'\'\'\'\'29 y a \'\'\'\'\'las autoridades de reglamentación \'\'\'\'\'pertinentes.'),('i','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'es','<s>(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.</s>'),('i','k',2,2,5,'041@A3','041@A3',NULL,'es','<s>- una política de seguridad con respecto al tratamiento de datos personales;</s>'),('i','k',1,2,5,'06:26@B','06:26@B','06:26@B','es','(26 \'\'\'\'\'bis) \'\'\'\'\'El tratamiento de los datos de tráfico \'\'\'\'\'en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los \'\'\'\'\'fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, \'\'\'\'\'contribuirá \'\'\'\'\'a <s>fin de </s>evitar el acceso no autorizado y la distribución maliciosa de \'\'\'\'\'códigos, \'\'\'\'\'los ataques de denegación de servicio y <s>a </s>los daños a los sistemas informáticos y de comunicación \'\'\'\'\'electrónica.\'\'\'\'\''),('i','k',2,2,5,'0431','0431','0431','es','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'afectado valorará el alcance de la violación, evaluará su gravedad y juzgará si es necesario notificarla \'\'\'\'\'al \'\'\'\'\'abonado afectado \'\'\'\'\'y <s>ofrezca servicios </s>a <s>los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de </s>la <s>sociedad de la información, notificarán dicha violación a la </s>autoridad nacional \'\'\'\'\'competente, teniendo en cuenta las normas pertinentes establecidas por \'\'\'\'\'la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente de conformidad con el \'\'\'\'\'apartado 3 bis.\'\'\'\'\''),('i','k',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('i','k',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('i','k',2,2,5,'041@A1','041@A1',NULL,'es','<s>- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;</s>'),('i','k',2,2,5,'041@B','041@B',NULL,'es','<s>1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.</s>'),('i','k',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('i','k',2,2,5,'041@A2','041@A2',NULL,'es','<s>- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;</s>'),('i','k',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('i','k',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('i','k',2,2,5,'181','181',NULL,'es','<s>El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('i','k',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('i','k',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en aplicación \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'ejecución. \'\'\'\'\'Las sanciones \'\'\'\'\'serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el <plazo para la aplicación del acto modificativo> \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('i','k',2,2,5,'0433','0433','0433','es','La notificación \'\'\'\'\'al abonado describirá al menos la naturaleza \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violación de \'\'\'\'\'los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación \'\'\'\'\'a <s>un usuario o a otra persona no será necesaria si el proveedor ha probado a </s>la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'describirá, además, \'\'\'\'\'las \'\'\'\'\'consecuencias \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'y \'\'\'\'\'las \'\'\'\'\'medidas \'\'\'\'\'propuestas o tomadas \'\'\'\'\'por \'\'\'\'\'el proveedor respecto a \'\'\'\'\'la violación de <s>seguridad. Unas medidas de protección de estas características convierten </s>los datos \'\'\'\'\'personales.\'\'\'\'\''),('i','k',1,2,5,'01:26@A','01:26@A',NULL,'es','<s>(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.</s>'),('i','k',2,2,5,'044',NULL,'044','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3 y 3 bis, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('i','k',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('i','k',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('i','k',2,2,5,'15@A2','15@A2','15@A2','es','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('i','k',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('i','k',2,2,5,'022e','022e','022e','es','e) \'\'\'\'\'trasladado a la Directiva marco (\"llamada\": \'\'\'\'\'una conexión establecida por medio de un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponible para el público que permita la comunicación \'\'\'\'\'de voz bidireccional.)\'\'\'\'\''),('i','k',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que \'\'\'\'\'únicamente \'\'\'\'\'se \'\'\'\'\'permita \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario \'\'\'\'\'a \'\'\'\'\'condición \'\'\'\'\'de \'\'\'\'\'que se facilite a \'\'\'\'\'dicho abonado o usuario <s>haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido </s>información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y \'\'\'\'\'de \'\'\'\'\'que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar \'\'\'\'\'o facilitar \'\'\'\'\'la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'proporcionar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('i','k',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('i','k',2,2,5,'043@A3','043@A3',NULL,'es','<s>Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.</s>'),('i','k',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('i','k',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('i','k',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('i','k',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('i','k',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 6 bis \'\'\'\'\'del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('i','k',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('i','k',2,2,5,'151@B','151@B',NULL,'es','<s>1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.</s>'),('i','k',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('i','k',2,2,5,'043@A4','043@A4',NULL,'es','<s>Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('i','k',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('i','k',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('i','k',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('i','k',2,2,5,'0432','0432','0432','es','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el \'\'\'\'\'proveedor de \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'afectado notificará esta violación \'\'\'\'\'al \'\'\'\'\'abonado afectado \'\'\'\'\'y <s>ofrezca servicios </s>a <s>los consumidores que sea controladora de los datos y proveedora de servicios de </s>la \'\'\'\'\'autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('i','k',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('i','k',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('i','k',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, \'\'\'\'\'pérdidas económicas sustanciales y \'\'\'\'\'un perjuicio \'\'\'\'\'social, incluida la usurpación de la identidad. \'\'\'\'\'Por consiguiente, \'\'\'\'\'tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una \'\'\'\'\'violación de la seguridad <s>debe ser notificada inmediatamente por el proveedor </s>de \'\'\'\'\'este tipo, deberá evaluar los riesgos asociados \'\'\'\'\'a \'\'\'\'\'ella, por ejemplo estableciendo \'\'\'\'\'el \'\'\'\'\'tipo \'\'\'\'\'de \'\'\'\'\'datos afectados por \'\'\'\'\'la violación \'\'\'\'\'(incluidos su carácter sensible, su contexto \'\'\'\'\'y <s>exigir, si procede, a los proveedores de servicios pertinentes que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a </s>las \'\'\'\'\'medidas de seguridad aplicadas), \'\'\'\'\'la \'\'\'\'\'causa \'\'\'\'\'y \'\'\'\'\'la extensión \'\'\'\'\'de \'\'\'\'\'la violación de la seguridad, \'\'\'\'\'el \'\'\'\'\'número \'\'\'\'\'de \'\'\'\'\'abonados afectados, \'\'\'\'\'y \'\'\'\'\'el posible perjuicio para \'\'\'\'\'los \'\'\'\'\'abonados \'\'\'\'\'que se \'\'\'\'\'derive de la \'\'\'\'\'violación \'\'\'\'\'(por ejemplo usurpación \'\'\'\'\'de la \'\'\'\'\'identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los incidentes de \'\'\'\'\'seguridad \'\'\'\'\'que puedan redundar \'\'\'\'\'en \'\'\'\'\'riesgo grave para la intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) deben notificarse inmediatamente \'\'\'\'\'a <s>las autoridades nacionales y a </s>los \'\'\'\'\'abonados afectados para que puedan adoptar las precauciones necesarias. La notificación \'\'\'\'\'debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para <s>proteger a </s>los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('i','k',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('i','k',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('i','k',2,2,5,'043@A1','043@A1','043@A','es','3 bis. \'\'\'\'\'Los Estados miembros \'\'\'\'\'se \'\'\'\'\'asegurarán de \'\'\'\'\'que la <s>violación es grave, la </s>autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el \'\'\'\'\'proveedor \'\'\'\'\'del servicio \'\'\'\'\'de <s>servicios de </s>comunicaciones \'\'\'\'\'electrónicas \'\'\'\'\'disponibles al público \'\'\'\'\'notifique \'\'\'\'\'la \'\'\'\'\'violación \'\'\'\'\'de \'\'\'\'\'los datos personales al abonado afectado, sobre \'\'\'\'\'la \'\'\'\'\'forma \'\'\'\'\'que \'\'\'\'\'debe adoptar dicha notificación, así como sobre \'\'\'\'\'la \'\'\'\'\'manera de llevarla a cabo.\'\'\'\'\''),('i','k',2,2,5,'0442','0442',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('i','k',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('i','k',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('i','k',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('i','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.\'\'\'\'\''),('c','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('c','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('c','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('c','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('c','g',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('c','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('c','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('c','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('c','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('c','g',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('c','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('c','g',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('c','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('c','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('c','g',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'Authority.\'\'\'\'\''),('c','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('c','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('c','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('c','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('c','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('c','g',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('c','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('c','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('c','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('c','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('c','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('c','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('c','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('c','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('c','g',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('c','g',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available \'\'\'\'\'for \'\'\'\'\'electronic communications \'\'\'\'\'services \'\'\'\'\'in \'\'\'\'\'accordance with \'\'\'\'\'their national frequency allocation \'\'\'\'\'plans \'\'\'\'\'and \'\'\'\'\'with \'\'\'\'\'the ITU Radio Regulations. The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('c','g',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('c','g',2,1,3,'0932d@B','0932d@B',NULL,'en','<s>(db) safeguard efficient use of spectrum.</s>'),('c','g',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;'),('c','g',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('c','g',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of \'\'\'\'\'technologies used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('c','g',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('c','g',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('c','g',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('c','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('c','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('c','g',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('c','g',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('c','g',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8a, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:'),('c','g',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) \'\'\'\'\'identify \'\'\'\'\'the \'\'\'\'\'bands for which the \'\'\'\'\'principle of \'\'\'\'\'service neutrality shall apply;\'\'\'\'\''),('c','g',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('c','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('c','g',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('c','g',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice <s>as contractually agreed between the provider </s>and \'\'\'\'\'for this purpose contributing to \'\'\'\'\'the \'\'\'\'\'promotion of lawful content \'\'\'\'\'in \'\'\'\'\'accordance with Article 33 \'\'\'\'\'of <s>any mention of that principle, shall have the effect of setting aside the provisions of </s>Directive \'\'\'\'\'2002/22/EC (Universal Service Directive).\'\'\'\'\''),('c','g',2,1,3,'0932c','0932c','0932c','en','(c) ensure <s>efficient use of radio frequencies, including the </s>maximisation of radio frequency \'\'\'\'\'sharing,\'\'\'\'\''),('c','g',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\''),('c','g',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8a(7);\'\'\'\'\''),('c','g',2,1,3,'084g@A','084g@A',NULL,'en','<s>(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the sectors concerned with the protection and the promotion of lawful content over electronic communications networks and services.</s>'),('c','g',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('c','g',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('c','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('c','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('c','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\''),('c','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('c','g',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('c','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('c','g',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, \'\'\'\'\'or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('c','g',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('c','g',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('c','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance \'\'\'\'\'with Articles 8a and 9c of this Directive, and \'\'\'\'\'with Decision No 676/2002/EC (Radio Spectrum Decision).'),('c','g',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('c','g',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('c','g',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 below.'),('c','g',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('c','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('c','g',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technologies \'\'\'\'\'used \'\'\'\'\'for electronic communication services \'\'\'\'\'where this is necessary to:'),('c','g',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('c','g',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('c','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('c','g',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('c','g',2,1,3,'0932d@A','0932d@A',NULL,'en','<s>(da) take account of international and regional spectrum organisations and respect internationally agreed frequency plans, or</s>'),('c','g',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('c','g',2,1,3,'09@C2','09@C2','09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('c','g',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('c','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('c','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('c','g',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('c','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('c','g',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies after \'\'\'\'\'[date of transposition].\'\'\'\'\''),('c','g',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('c','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('c','g',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('c','g',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('c','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('c','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('c','h',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably \'\'\'\'\'restricted. Those guidelines \'\'\'\'\'or \'\'\'\'\'measures shall take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under Article 17 \'\'\'\'\'of \'\'\'\'\'Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('c','h',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('c','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('c','h',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('c','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('c','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('c','h',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and \'\'\'\'\'to \'\'\'\'\'ensure that in such cases, including where an investigation is pending, providers of electronic communications \'\'\'\'\'services \'\'\'\'\'withhold relevant interconnection or other service revenues.\'\'\'\'\''),('c','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('c','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('c','h',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('c','h',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('c','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('c','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('c','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('c','h',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('c','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('c','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('c','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('c','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('c','h',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications <s>to the detriment of the subscriber </s>in the contractual conditions proposed by \'\'\'\'\'operators. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions.\'\'\'\'\''),('c','h',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that in their decision-making process due consideration is given \'\'\'\'\'to, and account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users.\'\'\'\'\''),('c','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('c','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('c','h',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('c','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('c','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('c','h',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('c','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('c','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('c','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('c','h',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('c','h',2,2,4,'2021b1',NULL,'2021b1','en','\'\'\'\'\'- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,\'\'\'\'\''),('c','h',2,2,4,'20211','20211','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('c','h',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('c','h',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify either the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, or individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('c','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('c','h',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('c','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('c','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('c','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('c','h',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('c','h',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('c','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('c','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('c','h',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('c','h',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('c','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('c','h',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('c','h',2,2,4,'20211h','20211h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action \'\'\'\'\'that might \'\'\'\'\'be taken by the undertaking providing connection and/or services in <s>order to respect the confidentiality of subscribers\' personal data and the action that might be taken in </s>reaction to security or integrity incidents or threats and vulnerabilities, \'\'\'\'\'as well as \'\'\'\'\'any compensation arrangements which apply if security or integrity incidents occur.'),('c','h',2,2,4,'20211c','20211c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('c','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('c','h',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('c','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('c','h',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.\'\'\'\'\''),('c','h',2,2,4,'2021@A','2021@A',NULL,'en','<s>The contract shall also include relevant information on the legally permissible uses of electronic communications networks and the means of protection against risks to privacy and personal data referred to in Article 21(4a).</s>'),('c','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('c','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('c','h',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('c','h',2,2,4,'20211d','20211d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('c','h',2,2,4,'20211b','20211b','2021b','en','(b) <s>the </s>services provided, \'\'\'\'\'including in particular:\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('c','h',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('c','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('c','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('c','h',2,2,4,'20211f','20211f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('c','h',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'ofinteractive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques \'\'\'\'\'available themselves or through third parties, \'\'\'\'\'when \'\'\'\'\'they \'\'\'\'\'are not available on the \'\'\'\'\'market free of charge or at a reasonable price. Third parties shall have a right to use without charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('c','h',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('c','h',2,2,4,'20211g','20211g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('c','h',2,2,4,'20211a','20211a','2021a','en','(a) the identity and address of the supplier;'),('c','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('c','h',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('c','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('c','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('c','h',2,2,4,'20211e','20211e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('c','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('c','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('c','h',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('c','h',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1, 2, 3, 3a, 3b and \'\'\'\'\'3c, the Commission shall, following consultation with the European Data Protection \'\'\'\'\'Supervisor, relevant stakeholders \'\'\'\'\'and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to <s>the </s>information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\''),('c','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('c','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('c','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('c','h',2,2,5,'041@A5','041@A5','041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described \'\'\'\'\'under \'\'\'\'\'the fourth \'\'\'\'\'indent \'\'\'\'\'and a process for taking preventive, corrective and mitigating action against security incidents that \'\'\'\'\'can \'\'\'\'\'lead to a security breach.'),('c','h',0,2,5,'18','18','18','en','Article 18 − Review'),('c','h',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('c','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','en','\'\'\'\'\'(30b) \'\'\'\'\'When implementing <s>the </s>measures <s>for </s>transposing Directive 2002/58/EC, the authorities and courts of the Member States \'\'\'\'\'should \'\'\'\'\'not only interpret their national law in a manner consistent with that \'\'\'\'\'Directive, \'\'\'\'\'but \'\'\'\'\'should \'\'\'\'\'also \'\'\'\'\'ensure \'\'\'\'\'that they do not rely on an interpretation of \'\'\'\'\'that Directive \'\'\'\'\'which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('c','h',2,2,5,'043@B','043@B','043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('c','h',2,2,5,'041@A4','041@A4','041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of <s>the </s>electronic \'\'\'\'\'communications services, \'\'\'\'\'which shall include regular monitoring for security \'\'\'\'\'breaches; and\'\'\'\'\''),('c','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('c','h',2,2,5,'041@A','041@A','041@A','en','1a. Without prejudice to the provisions of \'\'\'\'\'Directive \'\'\'\'\'95/46/EC and \'\'\'\'\'Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), \'\'\'\'\'these measures shall include:'),('c','h',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('c','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, <s>and protection of the rights and freedoms of others, </s>as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('c','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('c','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('c','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('c','h',2,2,5,'043@A1','043@A1','043@A1','en','3a. The \'\'\'\'\'competent \'\'\'\'\'authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the \'\'\'\'\'competent \'\'\'\'\'authority shall require the provider of publicly available electronic communications \'\'\'\'\'services \'\'\'\'\'and the provider of information society services to \'\'\'\'\'give an appropriate notification \'\'\'\'\'without undue delay \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'persons \'\'\'\'\'affected by the breach. The notification shall contain the \'\'\'\'\'elements described \'\'\'\'\'in paragraph 3.'),('c','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('c','h',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('c','h',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('c','h',1,2,5,'043:29','043:29','043:29','en','(29) A <s>serious </s>breach of security resulting in the loss or compromising <s>of </s>personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority \'\'\'\'\'or other competent national authority \'\'\'\'\'should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The \'\'\'\'\'competent \'\'\'\'\'authority should consider and determine the seriousness of the \'\'\'\'\'breach. If the \'\'\'\'\'breach \'\'\'\'\'is deemed to be serious the competent authority \'\'\'\'\'should require the provider \'\'\'\'\'of publicly available electronic communications service and the provider of information society services \'\'\'\'\'to \'\'\'\'\'give an appropriate notification \'\'\'\'\'without undue delay \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'persons \'\'\'\'\'affected by the breach.'),('c','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('c','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('c','h',1,2,5,'03:28@A',NULL,'03:28@A','en','\'\'\'\'\'(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('c','h',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('c','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('c','h',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('c','h',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('c','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('c','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('c','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('c','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('c','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('c','h',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('c','h',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('c','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('c','h',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('c','h',2,2,5,'043@C1','043@C','043@C1','en','3c. The breach shall not be determined to be serious and the provider of publicly available electronic \'\'\'\'\'communications \'\'\'\'\'services and the provider of information society services shall be exempt from the requirement to <s>notify or </s>provide notification to \'\'\'\'\'the persons affected, \'\'\'\'\'if \'\'\'\'\'they \'\'\'\'\'can \'\'\'\'\'demonstrate \'\'\'\'\'that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection \'\'\'\'\'measures.\'\'\'\'\''),('c','h',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('c','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('c','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('c','h',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('c','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('c','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('c','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing electronic communications services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the subscriber or user \'\'\'\'\'to whom the data relate \'\'\'\'\'has given \'\'\'\'\'his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given \'\'\'\'\'the \'\'\'\'\'possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent \'\'\'\'\'for the \'\'\'\'\'processing \'\'\'\'\'of \'\'\'\'\'traffic data at any time.\'\'\'\'\''),('c','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('c','h',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('c','h',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('c','h',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('c','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('c','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('c','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('c','h',2,2,5,'041@A2','041@A2','041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised \'\'\'\'\'usage or \'\'\'\'\'interference with or hindering of \'\'\'\'\'their \'\'\'\'\'functioning or \'\'\'\'\'availability;\'\'\'\'\''),('c','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('c','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('c','h',2,2,5,'041@B','041@B','041@B','en','1b. National regulatory authorities shall \'\'\'\'\'be able \'\'\'\'\'to audit the measures taken by providers of publicly available electronic communication services and <s>of </s>information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('c','h',2,2,5,'041@A1','041@A1','041@A1','en','- appropriate technical and organisational measures to ensure that personal data \'\'\'\'\'can \'\'\'\'\'be accessed only by authorised personnel \'\'\'\'\'for legally authorised purposes \'\'\'\'\'and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or \'\'\'\'\'alteration and \'\'\'\'\'unauthorised or unlawful storage, processing, access or disclosure;'),('c','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('c','h',2,2,5,'0431','043','0431','en','3. In case of a <s>serious </s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, \'\'\'\'\'as well as \'\'\'\'\'any \'\'\'\'\'undertaking operating on the Internet and \'\'\'\'\'providing services to \'\'\'\'\'consumers, \'\'\'\'\'which is the data controller and the provider of information society \'\'\'\'\'services \'\'\'\'\'shall, without undue delay, notify the national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('c','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('c','h',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.\'\'\'\'\''),('c','h',2,2,5,'041@A3','041@A3','041@A3','en','- a security policy with respect to the processing of personal data;'),('c','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('c','h',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('c','h',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('c','h',2,2,5,'043@A2','043@A2','043@A2','en','The notification of a serious breach may be postponed in cases where \'\'\'\'\'the notification \'\'\'\'\'may \'\'\'\'\'hinder \'\'\'\'\'the progress of a criminal investigation \'\'\'\'\'related to the serious \'\'\'\'\'breach.'),('d','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('d','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('d','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('d','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('d','g',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('d','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('d','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('d','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('d','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('d','g',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('d','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('d','g',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('d','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('d','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('d','g',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('d','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('d','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('d','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('d','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('d','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('d','g',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('d','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('d','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('d','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('d','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('d','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('d','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('d','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('d','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('d','g',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('d','g',2,1,3,'09@C1@A','09@C1@A',NULL,'en','<s>These implementing measures shall be without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, in particular general interest objectives relating to content regulation and audio-visual policy.</s>'),('d','g',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands \'\'\'\'\'available \'\'\'\'\'for \'\'\'\'\'electronic \'\'\'\'\'communications \'\'\'\'\'services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their national frequency allocation \'\'\'\'\'plans \'\'\'\'\'and \'\'\'\'\'with \'\'\'\'\'the \'\'\'\'\'ITU Radio \'\'\'\'\'Regulations. The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory restrictions to \'\'\'\'\'the types of electronic communications services to be provided.'),('d','g',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('d','g',2,1,3,'095@A','095@A',NULL,'en','<s>5a. It shall lie within the competence of the Member States to define the scope, nature and duration of measures intended for the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism in accordance with their national law.</s>'),('d','g',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('d','g',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of \'\'\'\'\'technologies used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('d','g',2,1,3,'09@C11c','09@C11c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('d','g',2,1,3,'09@C11A','09@C11A','09@C1A','en','(-a) \'\'\'\'\'apply \'\'\'\'\'the <s>rules relating to the availability and efficient use of </s>radio \'\'\'\'\'spectrum action programme established pursuant to \'\'\'\'\'Article \'\'\'\'\'8a(7);\'\'\'\'\''),('d','g',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('d','g',2,1,3,'09@C11','09@C11','09@C1','en','In order to contribute to the development of the internal \'\'\'\'\'market, \'\'\'\'\'for the achievement of the principles of \'\'\'\'\'Articles 8a, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate technical \'\'\'\'\'implement \'\'\'\'\'measures to:'),('d','g',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('d','g',2,1,3,'09@C11b','09@C11b','09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('d','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('d','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('d','g',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('d','g',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('d','g',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) identify the bands for which the principle of service neutrality shall apply;\'\'\'\'\''),('d','g',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('d','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('d','g',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('d','g',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access \'\'\'\'\'and distribute \'\'\'\'\'any lawful \'\'\'\'\'content and use any lawful \'\'\'\'\'applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('d','g',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('d','g',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the \'\'\'\'\'restrictions and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\''),('d','g',2,1,3,'084g@A','084g@A',NULL,'en','<s>(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors concerned for the purposes of the protection and the promotion of lawful content over electronic communications networks and services.</s>'),('d','g',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('d','g',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services.\'\'\'\'\''),('d','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('d','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('d','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact \'\'\'\'\'that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\''),('d','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('d','g',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('d','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('d','g',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as \'\'\'\'\'defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, \'\'\'\'\'or \'\'\'\'\'the promotion of <s>education and </s>cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('d','g',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('d','g',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('d','g',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('d','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance \'\'\'\'\'with Articles 8a and 9c of this Directive, and \'\'\'\'\'with Decision No 676/2002/EC (Radio Spectrum Decision).'),('d','g',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('d','g',2,1,3,'0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph \'\'\'\'\'4 below.\'\'\'\'\''),('d','g',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('d','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('d','g',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technologies \'\'\'\'\'used \'\'\'\'\'for electronic communication services \'\'\'\'\'where this is necessary to:'),('d','g',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('d','g',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('d','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('d','g',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('d','g',2,1,3,'09@C2','09@C2','09@C2','en','\'\'\'\'\'These measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('d','g',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('d','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('d','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('d','g',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('d','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('d','g',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies after \'\'\'\'\'[date of transposition].\'\'\'\'\''),('d','g',2,1,3,'09@C11a','09@C11a','09@C1a','en','(a) identify the bands for which usage rights may be <s>directly </s>transferred or leased between \'\'\'\'\'undertakings;\'\'\'\'\''),('d','g',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('d','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('d','g',2,1,3,'09@C11B','09@C11B',NULL,'en','<s>(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies;</s>'),('d','g',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('d','g',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('d','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('d','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('d','h',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute lawful content or \'\'\'\'\'to \'\'\'\'\'run lawful applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('d','h',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('d','h',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, \'\'\'\'\'as well as any compensation arrangements which apply if security \'\'\'\'\'or \'\'\'\'\'integrity incidents occur.\'\'\'\'\''),('d','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('d','h',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('d','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('d','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('d','h',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of \'\'\'\'\'fraud or misuse, \'\'\'\'\'and \'\'\'\'\'to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection \'\'\'\'\'or \'\'\'\'\'other service revenues.\'\'\'\'\''),('d','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('d','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('d','h',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('d','h',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('d','h',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('d','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('d','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('d','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('d','h',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection and other rules on transparency in the provision of media services, in particular Directives 89/552/EEC, 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('d','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('d','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('d','h',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('d','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('d','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('d','h',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('d','h',2,2,4,'206@A','206@A',NULL,'en','<s>6a. Member States shall ensure that subscribers are clearly notified in the event of repeated breaches of copyright and related rights so that they are able to cease their unlawful activities.</s>'),('d','h',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that in their decision-making process due consideration is given \'\'\'\'\'to, and account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users.\'\'\'\'\''),('d','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('d','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('d','h',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('d','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('d','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('d','h',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('d','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('d','h',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('d','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('d','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('d','h',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('d','h',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('d','h',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('d','h',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('d','h',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify either the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, or individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('d','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('d','h',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('d','h',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('d','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('d','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('d','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('d','h',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('d','h',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('d','h',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('d','h',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use lawful services, including information society services, provided within the Community; and</s>'),('d','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('d','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('d','h',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('d','h',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('d','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('d','h',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('d','h',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('d','h',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('d','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('d','h',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute content or run any application or service of their choice.</s>'),('d','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('d','h',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.\'\'\'\'\''),('d','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('d','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('d','h',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('d','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('d','h',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('d','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('d','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('d','h',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'ofinteractive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques \'\'\'\'\'available themselves or through third parties, \'\'\'\'\'when \'\'\'\'\'they \'\'\'\'\'are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('d','h',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('d','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('d','h',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('d','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('d','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('d','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('d','h',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('d','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('d','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('d','h',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('d','h',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3a, 3b and 3c, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures described in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\''),('d','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('d','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('d','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('d','h',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('d','h',0,2,5,'18','18','18','en','Article 18 − Review'),('d','h',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('d','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','en','\'\'\'\'\'(30b) \'\'\'\'\'When implementing measures \'\'\'\'\'transposing \'\'\'\'\'Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with \'\'\'\'\'that \'\'\'\'\'Directive, but \'\'\'\'\'should \'\'\'\'\'also ensure that they do not rely on an interpretation of \'\'\'\'\'that \'\'\'\'\'Directive which would \'\'\'\'\'be in \'\'\'\'\'conflict with \'\'\'\'\'other \'\'\'\'\'fundamental rights or <s>with other </s>general principles of Community law, such as the principle of proportionality.'),('d','h',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('d','h',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('d','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('d','h',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('d','h',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('d','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication \'\'\'\'\'system, \'\'\'\'\'as referred to in Article 13(1) of Directive 95/46/EC. To this end, <s>the </s>Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in \'\'\'\'\'Article \'\'\'\'\'6(1) and (2) of the Treaty on European Union.'),('d','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit <s>the </s>listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article \'\'\'\'\'15(1). \'\'\'\'\'This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('d','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('d','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('d','h',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('d','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('d','h',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('d','h',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'the \'\'\'\'\'fundamental rights of \'\'\'\'\'individuals, in particular \'\'\'\'\'the \'\'\'\'\'right to privacy and data protection, \'\'\'\'\'are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('d','h',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified without \'\'\'\'\'delay. \'\'\'\'\'The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. The competent authority should consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority should require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('d','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('d','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('d','h',1,2,5,'03:28@A',NULL,'03:28@A','en','\'\'\'\'\'(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('d','h',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('d','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('d','h',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('d','h',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('d','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('d','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('d','h',1,2,5,'04:31','04:31',NULL,'en','<s>(31) Provision should be made for implementing measures to establish a common set of requirements to achieve an adequate level of privacy protection and security of personal data transmitted or processed in connection with the lawful use of electronic communications networks in the internal market.</s>'),('d','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('d','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('d','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('d','h',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('d','h',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('d','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('d','h',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('d','h',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('d','h',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('d','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('d','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('d','h',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('d','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('d','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('d','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing electronic communications services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process \'\'\'\'\'the \'\'\'\'\'data referred to \'\'\'\'\'in \'\'\'\'\'paragraph 1 to \'\'\'\'\'the \'\'\'\'\'extent \'\'\'\'\'and \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'duration necessary for \'\'\'\'\'such \'\'\'\'\'services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the \'\'\'\'\'subscriber \'\'\'\'\'or \'\'\'\'\'user to whom \'\'\'\'\'the \'\'\'\'\'data relate has given his/her prior consent. Users \'\'\'\'\'or \'\'\'\'\'subscribers shall be given the possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent for \'\'\'\'\'the \'\'\'\'\'processing of traffic data at any time.\'\'\'\'\''),('d','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('d','h',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('d','h',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('d','h',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('d','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('d','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('d','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('d','h',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('d','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('d','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('d','h',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('d','h',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('d','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('d','h',2,2,5,'0431','043','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the \'\'\'\'\'Community which is likely to cause harm to users, \'\'\'\'\'the provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('d','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('d','h',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.\'\'\'\'\''),('d','h',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('d','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('d','h',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('d','h',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('d','h',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('e','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('e','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('e','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('e','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('e','g',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('e','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('e','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('e','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('e','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('e','g',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('e','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('e','g',2,1,1,'1212f',NULL,'1212f','en','\'\'\'\'\'(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;\'\'\'\'\''),('e','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('e','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('e','g',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'Authority.\'\'\'\'\''),('e','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('e','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('e','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('e','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('e','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('e','g',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('e','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('e','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('e','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('e','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('e','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('e','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('e','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('e','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('e','g',2,1,3,'084@Ae','084@Ae','084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition \'\'\'\'\'and \'\'\'\'\'consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('e','g',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph, Member States \'\'\'\'\'shall ensure that \'\'\'\'\'all types of electronic communications services \'\'\'\'\'may be provided \'\'\'\'\'in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services \'\'\'\'\'in accordance with their <s>respective </s>national frequency \'\'\'\'\'allocation plans \'\'\'\'\'and \'\'\'\'\'with \'\'\'\'\'the ITU Radio Regulations. The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('e','g',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) \'\'\'\'\'promoting regulatory predictability through \'\'\'\'\'the \'\'\'\'\'continuity \'\'\'\'\'of \'\'\'\'\'remedies over several market reviews as appropriate;\'\'\'\'\''),('e','g',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) identify <s>and recommend </s>the bands for which usage rights may be transferred or leased between \'\'\'\'\'undertakings;\'\'\'\'\''),('e','g',2,1,3,'084@A','084@A','084@A','en','\'\'\'\'\'4a. The \'\'\'\'\'national regulatory authorities \'\'\'\'\'shall, \'\'\'\'\'in \'\'\'\'\'pursuit of \'\'\'\'\'the \'\'\'\'\'policy objectives referred \'\'\'\'\'to \'\'\'\'\'in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate \'\'\'\'\'regulatory \'\'\'\'\'principles by, \'\'\'\'\'inter alia:'),('e','g',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to \'\'\'\'\'Article 9c, \'\'\'\'\'Member States shall, \'\'\'\'\'ensure that \'\'\'\'\'all types of \'\'\'\'\'technologies used for electronic communications services may be used \'\'\'\'\'in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services \'\'\'\'\'in accordance with <s>their respective national frequency plan and </s>the ITU Radio Regulations.'),('e','g',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('e','g',2,1,3,'09@C1b',NULL,'09@C1b','en','\'\'\'\'\'(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('e','g',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) \'\'\'\'\'safeguarding competition \'\'\'\'\'to \'\'\'\'\'the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('e','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('e','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('e','g',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('e','g',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('e','g',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8a, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:'),('e','g',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) \'\'\'\'\'identify \'\'\'\'\'the \'\'\'\'\'bands for which \'\'\'\'\'the <s>scope and nature of any exceptions to the </s>principle of service <s>or technology </s>neutrality \'\'\'\'\'shall apply;\'\'\'\'\''),('e','g',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('e','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('e','g',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('e','g',2,1,3,'0841g','0841g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('e','g',2,1,3,'0932c','0932c','0932c','en','(c) \'\'\'\'\'ensure maximisation \'\'\'\'\'of \'\'\'\'\'radio frequency sharing,\'\'\'\'\''),('e','g',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make \'\'\'\'\'the \'\'\'\'\'results \'\'\'\'\'of \'\'\'\'\'these reviews public.\'\'\'\'\''),('e','g',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8a(7);\'\'\'\'\''),('e','g',2,1,3,'0932c@A','0932c@A','0932c@A','en','(ca) safeguard \'\'\'\'\'the \'\'\'\'\'efficient use of \'\'\'\'\'radio frequencies,\'\'\'\'\''),('e','g',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services.\'\'\'\'\''),('e','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('e','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('e','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate criteria. In so doing, \'\'\'\'\'they \'\'\'\'\'shall \'\'\'\'\'act in accordance with \'\'\'\'\'international agreements and may take public policy considerations into account.'),('e','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('e','g',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('e','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('e','g',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require an electronic communications service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the <s>provision of universal or public services, the </s>promotion of social, regional or territorial cohesion, the \'\'\'\'\'avoidance of inefficient \'\'\'\'\'use of radio \'\'\'\'\'frequencies, \'\'\'\'\'or the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('e','g',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('e','g',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) \'\'\'\'\'promoting market driven investment and innovation \'\'\'\'\'in new \'\'\'\'\'and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying \'\'\'\'\'access \'\'\'\'\'to the new facilities;\'\'\'\'\''),('e','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use \'\'\'\'\'thereof \'\'\'\'\'and \'\'\'\'\'in pursuit \'\'\'\'\'of \'\'\'\'\'benefits \'\'\'\'\'for the consumer \'\'\'\'\'such as economies of scale \'\'\'\'\'and \'\'\'\'\'interoperability of services. In so doing, they shall act \'\'\'\'\'in accordance \'\'\'\'\'with Articles 8a and 9c of this Directive, and \'\'\'\'\'with Decision No 676/2002/EC (Radio Spectrum Decision).'),('e','g',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('e','g',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('e','g',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 below.'),('e','g',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('e','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('e','g',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technologies \'\'\'\'\'used \'\'\'\'\'for electronic communication services \'\'\'\'\'where this is necessary to:'),('e','g',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('e','g',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('e','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('e','g',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('e','g',2,1,3,'09@C2',NULL,'09@C2','en','\'\'\'\'\'These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).\'\'\'\'\''),('e','g',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) \'\'\'\'\'ensuring that, in similar circumstances, there is no discrimination in \'\'\'\'\'the \'\'\'\'\'treatment \'\'\'\'\'of \'\'\'\'\'undertakings providing electronic communications networks and services;\'\'\'\'\''),('e','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('e','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('e','g',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('e','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('e','g',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies after \'\'\'\'\'[date of transposition].\'\'\'\'\''),('e','g',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('e','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('e','g',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('e','g',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('e','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('e','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('e','h',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute lawful content or \'\'\'\'\'to \'\'\'\'\'run lawful applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account of any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('e','h',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('e','h',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('e','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('e','h',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('e','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('e','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('e','h',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('e','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('e','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('e','h',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article \'\'\'\'\'3(3)(f), \'\'\'\'\'and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. \'\'\'\'\'Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('e','h',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('e','h',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('e','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('e','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('e','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('e','h',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('e','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('e','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('e','h',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('e','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('e','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('e','h',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('e','h',2,2,4,'206@A','206@A',NULL,'en','<s>6a. Member States shall ensure freedom of choice for consumers and shall provide an adequate level of protection against products that unduly restrict that freedom, such as contracts of unreasonably long duration, product tying, and fees or penalties for changing provider.</s>'),('e','h',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that in their decision-making process due consideration is given \'\'\'\'\'to, and account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users.\'\'\'\'\''),('e','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('e','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('e','h',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('e','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('e','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('e','h',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('e','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('e','h',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('e','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('e','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to date information on applicable prices and tariffs, and on standard terms and conditions, is available to end-users and consumers, in accordance with the provisions of Annex II. Such information shall be published in an easily accessible form.</s>'),('e','h',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('e','h',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('e','h',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('e','h',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('e','h',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify either the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, or individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('e','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('e','h',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('e','h',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('e','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('e','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('e','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('e','h',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by users in general and by disabled end-users in particular. Due consideration shall be taken of the policy objectives and regulatory principles set out in Article 8 of Directive 2002/21/EC.</s>'),('e','h',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('e','h',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('e','h',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('e','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('e','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('e','h',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('e','h',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('e','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('e','h',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('e','h',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('e','h',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('e','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('e','h',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('e','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('e','h',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.\'\'\'\'\''),('e','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('e','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('e','h',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('e','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('e','h',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('e','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('e','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('e','h',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'ofinteractive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques \'\'\'\'\'available themselves or through third parties, \'\'\'\'\'when \'\'\'\'\'they \'\'\'\'\'are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('e','h',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('e','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('e','h',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('e','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('e','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('e','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('e','h',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('e','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('e','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('e','h',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('e','h',2,2,5,'04411','0441','04411','en','4. In order to ensure \'\'\'\'\'consistency in \'\'\'\'\'implementation of the measures referred to in paragraphs 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3a, 3b and 3c, \'\'\'\'\'the Commission shall, following consultation with the European \'\'\'\'\'Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and \'\'\'\'\'ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures described in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\''),('e','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('e','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('e','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('e','h',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('e','h',0,2,5,'18','18','18','en','Article 18 − Review'),('e','h',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('e','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('e','h',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('e','h',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('e','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('e','h',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('e','h',2,2,5,'15@A42','15@A42','15@A42','en','\'\'\'\'\'The measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('e','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('e','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('e','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('e','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('e','h',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('e','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('e','h',2,2,5,'0442','0442','0442','en','Those \'\'\'\'\'measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a \'\'\'\'\'(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('e','h',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('e','h',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified without \'\'\'\'\'delay. \'\'\'\'\'The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. The competent authority should consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority should require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('e','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('e','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('e','h',1,2,5,'03:28@A',NULL,'03:28@A','en','\'\'\'\'\'(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('e','h',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\''),('e','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('e','h',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('e','h',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('e','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('e','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('e','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('e','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('e','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('e','h',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('e','h',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('e','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('e','h',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('e','h',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('e','h',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('e','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('e','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('e','h',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('e','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('e','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('e','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing electronic communications services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process \'\'\'\'\'the \'\'\'\'\'data referred to \'\'\'\'\'in \'\'\'\'\'paragraph 1 to \'\'\'\'\'the \'\'\'\'\'extent \'\'\'\'\'and \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'duration necessary for \'\'\'\'\'such \'\'\'\'\'services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the \'\'\'\'\'subscriber \'\'\'\'\'or \'\'\'\'\'user to whom \'\'\'\'\'the \'\'\'\'\'data relate has given his/her prior consent. Users \'\'\'\'\'or \'\'\'\'\'subscribers shall be given the possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent for \'\'\'\'\'the \'\'\'\'\'processing of traffic data at any time.\'\'\'\'\''),('e','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('e','h',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('e','h',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('e','h',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('e','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('e','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('e','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach \'\'\'\'\'notifications \'\'\'\'\'and the use of personal data by <s>third parties - </s>public or private \'\'\'\'\'third parties \'\'\'\'\'for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of \'\'\'\'\'the results of \'\'\'\'\'that report, any changes in the sector, <s>and </s>the Treaty of \'\'\'\'\'Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), \'\'\'\'\'in particular the new competences in matters of data protection as laid down in Article \'\'\'\'\'16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('e','h',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('e','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('e','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('e','h',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('e','h',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('e','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('e','h',2,2,5,'0431','043','0431','en','3. In case of a <s>serious </s>breach of security leading to the \'\'\'\'\'accidental or unlawful destruction, loss, alteration, \'\'\'\'\'unauthorised disclosure of or access to personal data <s>that have not been rendered unintelligible by technological means, </s>transmitted, stored or otherwise processed in \'\'\'\'\'connection with \'\'\'\'\'the <s>course of the </s>provision of publicly available <s>electronic </s>communications services in the \'\'\'\'\'Community \'\'\'\'\'which is likely to cause <s>significant </s>harm to \'\'\'\'\'users, \'\'\'\'\'the provider of \'\'\'\'\'publicly available \'\'\'\'\'electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is \'\'\'\'\'the \'\'\'\'\'data controller and the provider of information society services shall, \'\'\'\'\'without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of the Member State <s>in which the service has been provided </s>of such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('e','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('e','h',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.\'\'\'\'\''),('e','h',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('e','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('e','h',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('e','h',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('e','h',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('f','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('f','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('f','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('f','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('f','g',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('f','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('f','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('f','g',2,1,1,'1212b@A','1212b@A',NULL,'en','<s>(ba) to conclude radio access network sharing agreements to cover remote and or non-profitable areas in order to offer and give access to multiple choices of services throughout the territory of each Member State for the benefit of the consumers and the environment;</s>'),('f','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('f','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('f','g',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('f','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('f','g',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('f','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('f','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('f','g',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('f','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('f','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('f','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('f','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('f','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('f','g',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('f','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('f','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('f','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('f','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('f','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('f','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('f','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('f','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('f','g',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('f','g',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('f','g',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('f','g',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;'),('f','g',2,1,3,'095@A','095@A',NULL,'en','<s>5a. The Member States shall have competence to define the scope, nature and duration of restrictions to promote cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, in accordance with their national law.</s>'),('f','g',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('f','g',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of \'\'\'\'\'technologies used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('f','g',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('f','g',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('f','g',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('f','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('f','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('f','g',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('f','g',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('f','g',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8a, 9, 9a and 9b, \'\'\'\'\'the Commission \'\'\'\'\'may adopt \'\'\'\'\'appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:'),('f','g',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) \'\'\'\'\'identify \'\'\'\'\'the \'\'\'\'\'bands for which the \'\'\'\'\'principle of \'\'\'\'\'service neutrality \'\'\'\'\'shall \'\'\'\'\'apply;\'\'\'\'\''),('f','g',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('f','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('f','g',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission may, in agreement with NRAs, be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”).</s>'),('f','g',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('f','g',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('f','g',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\''),('f','g',2,1,3,'09@C1A',NULL,'09@C1A','en','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8a(7);\'\'\'\'\''),('f','g',2,1,3,'084g@A','084g@A',NULL,'en','<s>(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the relevant sectors, for the protection and promotion of lawful content in connection with those networks and services.</s>'),('f','g',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('f','g',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('f','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('f','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('f','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements \'\'\'\'\'and \'\'\'\'\'may take public policy considerations \'\'\'\'\'into \'\'\'\'\'account.\'\'\'\'\''),('f','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('f','g',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('f','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('f','g',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, \'\'\'\'\'or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.'),('f','g',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('f','g',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('f','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio \'\'\'\'\'frequencies \'\'\'\'\'across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8a and 9c of this Directive, and with \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum \'\'\'\'\'Decision).\'\'\'\'\''),('f','g',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('f','g',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('f','g',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 \'\'\'\'\'below.\'\'\'\'\''),('f','g',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('f','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('f','g',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technologies \'\'\'\'\'used \'\'\'\'\'for electronic communication services \'\'\'\'\'where this is necessary to:'),('f','g',2,1,3,'082c','082c','082c','en','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and'),('f','g',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('f','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('f','g',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('f','g',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('f','g',2,1,3,'09@C2','09@C2','09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('f','g',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('f','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('f','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('f','g',2,1,3,'0932b@A','0932b@A','0932b@A','en','(ba) \'\'\'\'\'ensure technical quality \'\'\'\'\'of \'\'\'\'\'service,\'\'\'\'\''),('f','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('f','g',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies after \'\'\'\'\'[date of transposition].\'\'\'\'\''),('f','g',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('f','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('f','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('f','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('f','h',2,2,4,'2231','223','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute lawful content or \'\'\'\'\'to \'\'\'\'\'run lawful applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('f','h',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('f','h',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('f','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('f','h',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('f','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('f','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('f','h',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('f','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('f','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('f','h',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('f','h',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('f','h',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('f','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('f','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('f','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('f','h',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('f','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('f','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('f','h',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('f','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('f','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('f','h',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('f','h',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that in their decision-making process due consideration is given \'\'\'\'\'to, and account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users.\'\'\'\'\''),('f','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('f','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('f','h',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('f','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('f','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('f','h',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('f','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('f','h',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('f','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('f','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('f','h',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('f','h',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\''),('f','h',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('f','h',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('f','h',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify either the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, or individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('f','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('f','h',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('f','h',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('f','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('f','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('f','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('f','h',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('f','h',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('f','h',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('f','h',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('f','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('f','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('f','h',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('f','h',2,2,4,'2232',NULL,'2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\''),('f','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('f','h',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('f','h',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('f','h',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('f','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('f','h',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('f','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('f','h',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.\'\'\'\'\''),('f','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('f','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('f','h',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('f','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('f','h',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('f','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('f','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('f','h',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'ofinteractive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques \'\'\'\'\'available themselves or through third parties, \'\'\'\'\'when \'\'\'\'\'they \'\'\'\'\'are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('f','h',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('f','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('f','h',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('f','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('f','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('f','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('f','h',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('f','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('f','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('f','h',2,2,5,'066@A','066@A','066@A','en','6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society \'\'\'\'\'service \'\'\'\'\'or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.'),('f','h',2,2,5,'04411','04411','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, \'\'\'\'\'2, 3, 3a, 3b \'\'\'\'\'and \'\'\'\'\'3c, \'\'\'\'\'the Commission shall, following consultation with the European Data Protection Supervisor, <s>the </s>relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs \'\'\'\'\'3a and 3b.'),('f','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('f','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('f','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('f','h',2,2,5,'041@A5','041@A5','041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.'),('f','h',0,2,5,'18','18','18','en','Article 18 − Review'),('f','h',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('f','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','en','(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States \'\'\'\'\'should \'\'\'\'\'not only interpret their national law in a manner consistent with that \'\'\'\'\'Directive, \'\'\'\'\'but \'\'\'\'\'should \'\'\'\'\'also \'\'\'\'\'ensure \'\'\'\'\'that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('f','h',2,2,5,'043@B','043@B','043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('f','h',2,2,5,'041@A4','041@A4','041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and'),('f','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('f','h',2,2,5,'041@A','041@A','041@A','en','1a. Without prejudice to the provisions of Directive 95/46/EC and \'\'\'\'\'Directive \'\'\'\'\'2006/24/EC \'\'\'\'\'of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), \'\'\'\'\'these measures shall include:'),('f','h',1,2,5,'03:28@A2','03:28@A2',NULL,'en','<s>Within the next two years the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.</s>'),('f','h',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('f','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('f','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('f','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('f','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility \'\'\'\'\'to withdraw \'\'\'\'\'their consent for the processing of traffic data at any time.'),('f','h',2,2,5,'043@A1','043@A1','043@A1','en','3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be \'\'\'\'\'serious, \'\'\'\'\'the competent authority shall require the provider of publicly available electronic communications \'\'\'\'\'services \'\'\'\'\'and the provider of information society services to give an appropriate notification without undue delay \'\'\'\'\'to \'\'\'\'\'the persons affected by the breach. The notification shall contain the elements described in paragraph 3.'),('f','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('f','h',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('f','h',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('f','h',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority or \'\'\'\'\'other \'\'\'\'\'competent \'\'\'\'\'national \'\'\'\'\'authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The competent authority \'\'\'\'\'should \'\'\'\'\'consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority \'\'\'\'\'should \'\'\'\'\'require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.'),('f','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('f','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('f','h',2,2,5,'0432','0432','0432','en','The provider of publicly available electronic communications services, as well as any \'\'\'\'\'undertaking \'\'\'\'\'operating on the \'\'\'\'\'Internet \'\'\'\'\'and providing services to \'\'\'\'\'consumers, \'\'\'\'\'which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to \'\'\'\'\'the \'\'\'\'\'rights and \'\'\'\'\'interests of consumers.\'\'\'\'\''),('f','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('f','h',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('f','h',2,2,5,'043@A4','043@A4','043@A4','en','National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a \'\'\'\'\'failure to do so.\'\'\'\'\''),('f','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('f','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('f','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('f','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('f','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('f','h',2,2,5,'151@B','151@B','151@B','en','\'\'\'\'\'1b. \'\'\'\'\'Providers of publicly available communications services and providers of \'\'\'\'\'information \'\'\'\'\'society services shall notify the \'\'\'\'\'independent \'\'\'\'\'data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant \'\'\'\'\'to paragraph \'\'\'\'\'1, including the legal justification given and the legal procedure followed for each request; the \'\'\'\'\'independent \'\'\'\'\'data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the \'\'\'\'\'relevant provisions \'\'\'\'\'of national \'\'\'\'\'law \'\'\'\'\'have not been \'\'\'\'\'complied with.\'\'\'\'\''),('f','h',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('f','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('f','h',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('f','h',2,2,5,'043@C1','043@C1','043@C1','en','3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons \'\'\'\'\'affected, \'\'\'\'\'if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.'),('f','h',2,2,5,'043@A3','043@A3','043@A3','en','\'\'\'\'\'Providers \'\'\'\'\'shall \'\'\'\'\'annually \'\'\'\'\'notify affected users of all breaches of security that have led to the accidental or unlawful destruction, \'\'\'\'\'loss or alteration or the \'\'\'\'\'unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.'),('f','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features, including, without limitation, for the purpose of detecting, intercepting or preventing \'\'\'\'\'infringements \'\'\'\'\'of intellectual property rights by users, are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('f','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('f','h',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('f','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('f','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('f','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing electronic communications services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the subscriber or user \'\'\'\'\'to whom the data relate \'\'\'\'\'has given his/her prior \'\'\'\'\'consent. Users or subscribers shall be given \'\'\'\'\'the \'\'\'\'\'possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent for \'\'\'\'\'the <s>right to refuse such </s>processing \'\'\'\'\'of traffic \'\'\'\'\'data \'\'\'\'\'at \'\'\'\'\'any \'\'\'\'\'time.\'\'\'\'\''),('f','h',1,2,5,'03:28@A1','03:28@A1','03:28@A','en','(28a) For the purpose of \'\'\'\'\'Directive 2002/58/EC, \'\'\'\'\'Internet Protocol addresses \'\'\'\'\'should \'\'\'\'\'be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other \'\'\'\'\'data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('f','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('f','h',1,2,5,'01:26@A','01:26@A','01:26@A','en','(26a) <s>This </s>Directive \'\'\'\'\'2002/58/EC \'\'\'\'\'provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic \'\'\'\'\'communications sector, \'\'\'\'\'and to ensure the free movement of such data and of electronic \'\'\'\'\'communications \'\'\'\'\'equipment and services in the Community.'),('f','h',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, \'\'\'\'\'including penal \'\'\'\'\'sanctions \'\'\'\'\'where \'\'\'\'\'appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('f','h',2,2,5,'043@C2','043@C2','043@C2','en','\'\'\'\'\'Technological \'\'\'\'\'protection measures in the event of accidental or unlawful \'\'\'\'\'destruction, loss or alteration or \'\'\'\'\'unauthorized disclosure of or access to personal data which are transmitted or stored \'\'\'\'\'shall \'\'\'\'\'either render the data unintelligible to any third party, or in the event of accidental or unlawful loss \'\'\'\'\'shall make \'\'\'\'\'the personal data available to the provider of publicly available electronic communication services and the provider of information society services.'),('f','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('f','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('f','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>entry into force of this Directive, after consulting the </s>Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach \'\'\'\'\'notifications \'\'\'\'\'and the use of personal data by <s>third parties - </s>public or private \'\'\'\'\'third parties \'\'\'\'\'for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, \'\'\'\'\'the Treaty of \'\'\'\'\'Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), \'\'\'\'\'in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('f','h',2,2,5,'041@A2','041@A2','041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;'),('f','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. \'\'\'\'\'Such measures shall respect the principle of technology neutrality.'),('f','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('f','h',2,2,5,'041@B','041@B','041@B','en','1b. National regulatory authorities shall \'\'\'\'\'be able \'\'\'\'\'to audit the measures taken by providers of publicly available electronic communication services and <s>of </s>information society services and \'\'\'\'\'to \'\'\'\'\'issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('f','h',2,2,5,'041@A1','041@A1','041@A1','en','- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for <s>strictly </s>legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or \'\'\'\'\'alteration and \'\'\'\'\'unauthorised or unlawful storage, processing, access or disclosure;'),('f','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('f','h',2,2,5,'0431','0431','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, as well as any \'\'\'\'\'undertaking \'\'\'\'\'operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('f','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('f','h',1,2,5,'151:30@9','151:30@9','151:30@9','en','(30a) Article 15(1) of <s>this </s>Directive \'\'\'\'\'2002/58/EC should \'\'\'\'\'be construed as meaning that disclosure of personal data in the context of Article 8 of Directive \'\'\'\'\'2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is \'\'\'\'\'without prejudice to <s>this </s>Directive \'\'\'\'\'2002/58/EC \'\'\'\'\'or Directive \'\'\'\'\'95/46/EC \'\'\'\'\'where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member \'\'\'\'\'States to \'\'\'\'\'guarantee that these safeguards are respected.'),('f','h',2,2,5,'041@A3','041@A3','041@A3','en','- a security policy with respect to the processing of personal data;'),('f','h',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','en','(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission \'\'\'\'\'should consult \'\'\'\'\'all relevant European authorities and organisations (ENISA, \'\'\'\'\'the European Data Protection Supervisor \'\'\'\'\'and the Article 29 Working Party) as well as all \'\'\'\'\'other \'\'\'\'\'relevant stakeholders, particularly in order to be informed \'\'\'\'\'of the \'\'\'\'\'best available \'\'\'\'\'technical \'\'\'\'\'and \'\'\'\'\'economic methods \'\'\'\'\'for improving the implementation of \'\'\'\'\'Directive 2002/58/EC.\'\'\'\'\''),('f','h',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('f','h',2,2,5,'04412','04412','04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed \'\'\'\'\'of the \'\'\'\'\'best available \'\'\'\'\'technical \'\'\'\'\'and \'\'\'\'\'economic methods \'\'\'\'\'for improving the implementation of this Directive.'),('f','h',2,2,5,'043@A2','043@A2','043@A2','en','The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.'),('g','h',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('g','h',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('g','h',2,2,4,'2231','2231','2231','en','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements, and, if appropriate, take other measures, \'\'\'\'\'in <s>services. In </s>order to prevent degradation of service and slowing of traffic over networks, <s>national regulatory authorities may, having consulted the [xxx] </s>and \'\'\'\'\'to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably restricted. Those guidelines or measures shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\''),('g','h',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and thereafter of their obligations to respect copyright and related rights.</s>'),('g','h',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\''),('g','h',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('g','h',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('g','h',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('g','h',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('g','h',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('g','h',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.\'\'\'\'\''),('g','h',2,2,4,'2022','2022','2022','en','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('g','h',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may <s>introduce guidelines and </s>take the appropriate technical implementing \'\'\'\'\'measures, following a public consultation and after having consulted [xxx]. Those measures, designed \'\'\'\'\'to \'\'\'\'\'amend non-essential elements of this Directive by supplementing it, shall be adopted \'\'\'\'\'in \'\'\'\'\'accordance with \'\'\'\'\'the \'\'\'\'\'regulatory procedure with scrutiny \'\'\'\'\'referred to in \'\'\'\'\'Article 37(2).\'\'\'\'\''),('g','h',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('g','h',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('g','h',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\''),('g','h',0,2,4,'20','20','20','en','Article 20 − Contracts'),('g','h',2,2,4,'214@A2',NULL,'214@A2','en','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\''),('g','h',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('g','h',2,2,4,'2051','2051',NULL,'en','<s>5. Member States shall ensure, and enforce without delay where necessary, that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider, in particular technical and price- or tariff-related limitations, on their ability to:</s>'),('g','h',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\''),('g','h',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('g','h',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('g','h',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\''),('g','h',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('g','h',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions.\'\'\'\'\''),('g','h',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that in their decision-making process due consideration is given \'\'\'\'\'to, and account taken of, issues related \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users.\'\'\'\'\''),('g','h',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('g','h',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\''),('g','h',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('g','h',2,2,4,'223@A','223@A',NULL,'en','<s>3a. In order to ensure that users\' ability to access or distribute lawful content or to run any lawful application or service of their choice is not unreasonably restricted, Member States shall ensure that the national regulatory authorities ensure that any limitations imposed by undertakings providing public communications networks and/or services on the ability of subscribers to access or distribute lawful content are duly justified.</s>'),('g','h',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('g','h',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\''),('g','h',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('g','h',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory \'\'\'\'\'authorities are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able to \'\'\'\'\'require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and \'\'\'\'\'on \'\'\'\'\'measures taken \'\'\'\'\'to \'\'\'\'\'ensure \'\'\'\'\'equivalent \'\'\'\'\'access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('g','h',2,2,4,'210','210',NULL,'en','<s>-1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 2005/29/EC, and to national rules that are in conformity with Community law.</s>'),('g','h',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\''),('g','h',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('g','h',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('g','h',2,2,4,'2141','214','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\''),('g','h',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where \'\'\'\'\'access to \'\'\'\'\'emergency \'\'\'\'\'services and \'\'\'\'\'caller location information is \'\'\'\'\'to \'\'\'\'\'be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided \'\'\'\'\'in <s>paragraph 5, </s>the \'\'\'\'\'whole \'\'\'\'\'of \'\'\'\'\'the national territory,\'\'\'\'\''),('g','h',2,2,4,'2051a','2051a',NULL,'en','<s>(a) access, use or distribute any content;</s>'),('g','h',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and thereafter.</s>'),('g','h',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('g','h',1,2,4,'20:14','20:14','20:14','en','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify either the type \'\'\'\'\'of content, \'\'\'\'\'application \'\'\'\'\'or \'\'\'\'\'service concerned, or individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). \'\'\'\'\''),('g','h',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.\'\'\'\'\''),('g','h',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('g','h',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('g','h',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\''),('g','h',1,2,4,'20:14@A',NULL,'20:14@A','en','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('g','h',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('g','h',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('g','h',2,2,4,'207@A','207@A',NULL,'en','<s>7a. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are expressly asked at the moment of concluding the contract whether and how they wish relevant information to be included in directory databases and whether they wish to exercise the option of having certain information included in the database but not disclosed to users of directory services.</s>'),('g','h',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('g','h',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('g','h',2,2,4,'2051b','2051b',NULL,'en','<s>(b) access or run any application or service of their choice; and/or</s>'),('g','h',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('g','h',2,2,4,'2021b5',NULL,'2021b5','en','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\''),('g','h',2,2,4,'2141b',NULL,'2141b','en','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\''),('g','h',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('g','h',2,2,4,'2232','2232','2232','en','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier \'\'\'\'\'to the \'\'\'\'\'internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, \'\'\'\'\'shall be \'\'\'\'\'adopted in accordance with the regulatory procedure with scrutiny referred \'\'\'\'\'to \'\'\'\'\'in Article 37(2).\'\'\'\'\''),('g','h',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('g','h',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('g','h',2,2,4,'2021c','2021c','2021c','en','(c) the \'\'\'\'\'subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('g','h',2,2,4,'2051c','2051c',NULL,'en','<s>(c) manage or use any content, service or application in their terminal equipment.</s>'),('g','h',2,2,4,'2052','2052',NULL,'en','<s>Such information shall be provided in a clear, comprehensive and easily accessible form.</s>'),('g','h',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('g','h',2,2,4,'2021e1',NULL,'2021e1','en','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and \'\'\'\'\''),('g','h',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('g','h',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.\'\'\'\'\''),('g','h',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('g','h',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('g','h',2,2,4,'3412','3412','3412','en','Member States shall ensure that bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\''),('g','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software\'\'\'\'\''),('g','h',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('g','h',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\''),('g','h',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\''),('g','h',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'ofinteractive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques \'\'\'\'\'available themselves or through third parties, \'\'\'\'\'when \'\'\'\'\'they \'\'\'\'\'are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('g','h',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('g','h',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('g','h',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\''),('g','h',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('g','h',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\''),('g','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.\'\'\'\'\''),('g','h',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may introduce guidelines, such as guidelines specifying the methodology or procedures.</s>'),('g','h',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('g','h',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('g','h',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\''),('g','h',2,2,5,'04411','0441','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3a, 3b and 3c, \'\'\'\'\'the Commission \'\'\'\'\'shall, following consultation with \'\'\'\'\'the <s>[xxx] and the </s>European Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures described in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\''),('g','h',0,2,5,'02','02','02','en','Article 2 − Definitions'),('g','h',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('g','h',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('g','h',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('g','h',0,2,5,'18','18','18','en','Article 18 − Review'),('g','h',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('g','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('g','h',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('g','h',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('g','h',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('g','h',2,2,5,'041@A',NULL,'041@A','en','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\''),('g','h',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('g','h',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('g','h',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('g','h',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('g','h',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given <s>clear and comprehensive information on </s>the possibility to withdraw their consent for the processing of traffic data at any \'\'\'\'\'time.\'\'\'\'\''),('g','h',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('g','h',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('g','h',2,2,5,'0442','0442','0442','en','Those \'\'\'\'\'measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a \'\'\'\'\'(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).\'\'\'\'\''),('g','h',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('g','h',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, <s>subscribers concerned by serious security incidents should be notified without delay and informed in order to be able to take </s>the <s>necessary precautions, if the </s>national regulatory \'\'\'\'\'authority or other competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'should be \'\'\'\'\'notified without delay. The \'\'\'\'\'notification <s>by the service provider. A notification under these circumstances </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. The competent authority should consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority should require the provider of publicly available electronic communications service and the provider of information society services to give an \'\'\'\'\'appropriate \'\'\'\'\'notification without undue delay to the persons affected by the breach.\'\'\'\'\''),('g','h',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('g','h',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('g','h',1,2,5,'03:28@A',NULL,'03:28@A','en','\'\'\'\'\'(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.\'\'\'\'\''),('g','h',2,2,5,'0432','0432','0432','en','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on \'\'\'\'\'the \'\'\'\'\'Internet and providing services to consumers, which is \'\'\'\'\'the \'\'\'\'\'data controller \'\'\'\'\'and the \'\'\'\'\'provider \'\'\'\'\'of \'\'\'\'\'information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to \'\'\'\'\'the \'\'\'\'\'rights and interests \'\'\'\'\'of \'\'\'\'\'consumers.\'\'\'\'\''),('g','h',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('g','h',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('g','h',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('g','h',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('g','h',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('g','h',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('g','h',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('g','h',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('g','h',2,2,5,'151@B',NULL,'151@B','en','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\''),('g','h',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('g','h',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('g','h',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('g','h',2,2,5,'043@C1',NULL,'043@C1','en','\'\'\'\'\'3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.\'\'\'\'\''),('g','h',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('g','h',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('g','h',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('g','h',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('g','h',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('g','h',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('g','h',2,2,5,'053','053','053','en','3. \'\'\'\'\'For \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'marketing electronic communications services \'\'\'\'\'or \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'provision \'\'\'\'\'of \'\'\'\'\'value added services, the provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service may process \'\'\'\'\'the \'\'\'\'\'data referred to \'\'\'\'\'in \'\'\'\'\'paragraph 1 to \'\'\'\'\'the \'\'\'\'\'extent \'\'\'\'\'and \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'duration necessary for \'\'\'\'\'such \'\'\'\'\'services \'\'\'\'\'or \'\'\'\'\'marketing, if \'\'\'\'\'the \'\'\'\'\'subscriber \'\'\'\'\'or \'\'\'\'\'user \'\'\'\'\'to \'\'\'\'\'whom \'\'\'\'\'the \'\'\'\'\'data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers \'\'\'\'\'shall be \'\'\'\'\'given the possibility \'\'\'\'\'to \'\'\'\'\'withdraw their consent for \'\'\'\'\'the \'\'\'\'\'processing of traffic data at any time.\'\'\'\'\''),('g','h',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('g','h',1,2,5,'01:26@A',NULL,'01:26@A','en','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\''),('g','h',2,2,5,'0433','0433',NULL,'en','<s>Every three months, the national regulatory authority shall submit a summary report to the Commission on the notifications received and action taken pursuant to this paragraph.</s>'),('g','h',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('g','h',2,2,5,'043@C2',NULL,'043@C2','en','\'\'\'\'\'Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.\'\'\'\'\''),('g','h',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('g','h',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('g','h',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('g','h',2,2,5,'041@A2',NULL,'041@A2','en','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\''),('g','h',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\''),('g','h',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('g','h',2,2,5,'041@B',NULL,'041@B','en','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\''),('g','h',2,2,5,'041@A1',NULL,'041@A1','en','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('g','h',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('g','h',2,2,5,'0431','0431','0431','en','3. In case of \'\'\'\'\'a \'\'\'\'\'breach of security <s>by the provider of publicly available electronic communications services </s>leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available <s>electronic </s>communications services in the \'\'\'\'\'Community which is likely to cause harm to users, \'\'\'\'\'the provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification \'\'\'\'\'to the competent authority \'\'\'\'\'shall \'\'\'\'\'at least \'\'\'\'\'describe the nature of the breach and <s>its consequences, and the measures taken by the provider to address the breach, and shall </s>recommend measures to mitigate its possible negative effects. The \'\'\'\'\'notification to the competent \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe \'\'\'\'\'the \'\'\'\'\'consequences \'\'\'\'\'of \'\'\'\'\'and \'\'\'\'\'the \'\'\'\'\'measures taken \'\'\'\'\'by <s>technical or procedural means to </s>the <s>extent that the risk of loss is low or substantially removed, a breach of security should not be considered as having caused harm to the end-user. Therefore the national regulatory authority may decide not to request notification from the </s>provider to \'\'\'\'\'address \'\'\'\'\'the \'\'\'\'\'breach.\'\'\'\'\''),('g','h',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('g','h',1,2,5,'151:30@9',NULL,'151:30@9','en','\'\'\'\'\'(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.\'\'\'\'\''),('g','h',2,2,5,'041@A3',NULL,'041@A3','en','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\''),('g','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','en','\'\'\'\'\'(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\''),('g','h',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('g','h',2,2,5,'04412',NULL,'04412','en','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\''),('g','h',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('g','i',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('g','i',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('g','i',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;'),('g','i',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('g','i',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('g','i',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('g','i',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('g','i',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('g','i',2,1,1,'1212f@A','1212f@A','1212f@A','en','(fa) to provide third parties with a reference offer for the granting of access to \'\'\'\'\'ducts; \'\'\'\'\''),('g','i',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('g','i',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('g','i',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;'),('g','i',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has been \'\'\'\'\'found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to have \'\'\'\'\'significant market power \'\'\'\'\'in a relevant market <s>under Article 14 of the Framework Directive </s>relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('g','i',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('g','i',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('g','i',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;'),('g','i',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('g','i',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition'),('g','i',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('g','i',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('g','i',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('g','i',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('g','i',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('g','i',2,1,1,'1212','1212','1212','en','Operators shall be required inter alia:'),('g','i',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, restrictions on access to services and applications, traffic management policies, terms and conditions for supply and use, and prices.'),('g','i',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('g','i',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('g','i',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('g','i',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('g','i',2,1,3,'084@Ae','084@Ae','084@Ae','en','\'\'\'\'\'(e) \'\'\'\'\'taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;'),('g','i',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.'),('g','i',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;'),('g','i',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;'),('g','i',2,1,3,'084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('g','i',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of \'\'\'\'\'technology \'\'\'\'\'used for electronic communications services may be used in the radio frequency bands available for electronic communications services in accordance with the ITU Radio Regulations.'),('g','i',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('g','i',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such \'\'\'\'\'rights;\'\'\'\'\''),('g','i',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;'),('g','i',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('g','i',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('g','i',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('g','i',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('g','i',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles \'\'\'\'\'8b, \'\'\'\'\'9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:'),('g','i',2,1,3,'09@C1d','09@C1d','09@C1d','en','(d) identify the bands \'\'\'\'\'to \'\'\'\'\'which the principle of service neutrality \'\'\'\'\'applies.\'\'\'\'\''),('g','i',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('g','i',2,1,3,'084@Af','084@Af','084@Af','en','\'\'\'\'\'(f) \'\'\'\'\'imposing \'\'\'\'\'ex-ante \'\'\'\'\'regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition, \'\'\'\'\'and relaxing or lifting \'\'\'\'\'such obligations \'\'\'\'\'as soon as \'\'\'\'\'that condition is fulfilled.\'\'\'\'\''),('g','i',2,1,3,'0841g','0841g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).'),('g','i',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequency sharing,'),('g','i',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.'),('g','i',2,1,3,'09@C1A','09@C1A','09@C1A','en','(-a) apply the radio spectrum action programme established pursuant to Article \'\'\'\'\'8b(4);\'\'\'\'\''),('g','i',2,1,3,'0932c@A','0932c@A','0932c@A','en','(ca) safeguard the efficient use of radio frequencies,'),('g','i',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('g','i',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('g','i',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('g','i',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with Articles 8 and \'\'\'\'\'8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.'),('g','i',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;'),('g','i',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('g','i',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio \'\'\'\'\'frequencies \'\'\'\'\'or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('g','i',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('g','i',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging <s>investment </s>sharing \'\'\'\'\'of investment \'\'\'\'\'and by ensuring appropriate <s>risk </s>sharing \'\'\'\'\'of risk between investors \'\'\'\'\'and those undertakings enjoying access to the new facilities;'),('g','i',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('g','i',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles \'\'\'\'\'8b \'\'\'\'\'and 9c of this \'\'\'\'\'Directive \'\'\'\'\'and <s>with </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('g','i',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('g','i',2,1,3,'0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('g','i',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('g','i',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality, and that providers are compensated for any additional net cost that they can \'\'\'\'\'show that they \'\'\'\'\'incurred as a result of the imposition of such public service obligations;'),('g','i',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technology \'\'\'\'\'used for electronic \'\'\'\'\'communications \'\'\'\'\'services where this is necessary to:'),('g','i',2,1,3,'082c','082c','082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('g','i',2,1,3,'0932a','0932a','0932a','en','(a) avoid the possibility of harmful interference,'),('g','i',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('g','i',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('g','i',2,1,3,'0841g@A',NULL,'0841g@A','en','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\''),('g','i',2,1,3,'09@C2','09@C2','09@C2','en','These \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).'),('g','i',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('g','i',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('g','i',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('g','i',2,1,3,'0932b@A','0932b@A','0932b@A','en','(ba) ensure technical quality of service,'),('g','i',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('g','i',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies \'\'\'\'\'from ... (The date \'\'\'\'\'of \'\'\'\'\'transposition of this Directive.).\'\'\'\'\''),('g','i',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('g','i',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('h','g',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('h','g',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('h','g',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\''),('h','g',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('h','g',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('h','g',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('h','g',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('h','g',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('h','g',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts;\'\'\'\'\''),('h','g',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('h','g',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('h','g',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\''),('h','g',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found to have SMP in a relevant market \'\'\'\'\'under Article \'\'\'\'\'14 of \'\'\'\'\'the \'\'\'\'\'Framework Directive relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('h','g',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('h','g',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('h','g',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market \'\'\'\'\'development, \'\'\'\'\'taking into account the nature and type of interconnection and access involved, including the viability of other upstream access \'\'\'\'\'products such as access to ducts;\'\'\'\'\''),('h','g',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('h','g',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\''),('h','g',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('h','g',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('h','g',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('h','g',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('h','g',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('h','g',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('h','g',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('h','g',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('h','g',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('h','g',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('h','g',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('h','g',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\''),('h','g',2,1,3,'09@C1@A','09@C1@A',NULL,'en','<s>These implementing measures are without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, and in particular those relating to the promotion of cultural and linguistic diversity and media pluralism.</s>'),('h','g',2,1,3,'0941','0941','0941','en','\'\'\'\'\'4. \'\'\'\'\'Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available \'\'\'\'\'for \'\'\'\'\'electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their national \'\'\'\'\'frequency \'\'\'\'\'allocation \'\'\'\'\'plans \'\'\'\'\'and \'\'\'\'\'with the \'\'\'\'\'ITU \'\'\'\'\'Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.'),('h','g',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\''),('h','g',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('h','g',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of \'\'\'\'\'technologies used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('h','g',2,1,3,'09@C11c','09@C11c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred.</s>'),('h','g',2,1,3,'09@C11A','09@C11A','09@C1A','en','(-a) \'\'\'\'\'apply \'\'\'\'\'the <s>rules relating to the availability and efficient use of </s>radio \'\'\'\'\'spectrum action programme established pursuant to Article 8a(7);\'\'\'\'\''),('h','g',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('h','g',2,1,3,'09@C11','09@C11','09@C1','en','In order to contribute to the development of the internal market, <s>and without prejudice to Article 8a, </s>for the achievement of the principles of \'\'\'\'\'Articles 8a, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate technical \'\'\'\'\'implement \'\'\'\'\'measures to:'),('h','g',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\''),('h','g',2,1,3,'09@C11b','09@C11b','09@C1b','en','(b) harmonise the conditions attached to such \'\'\'\'\'rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;\'\'\'\'\''),('h','g',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('h','g',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('h','g',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('h','g',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('h','g',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) identify the bands for which the principle of service neutrality shall apply;\'\'\'\'\''),('h','g',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('h','g',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('h','g',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('h','g',1,1,3,'084g@A:60@A','084g@A:60@A',NULL,'en','<s>(60a) It is the responsibility of the Member States to encourage cooperation arrangements between the parties concerned in order to promote efficient on-line services and a high level of consumer confidence. In particular, companies supplying electronic communications networks and/or services and other stakeholders should be encouraged to cooperate so as to promote legal content and protect on-line content. Such cooperation could for example be achieved on a wider scale without prejudice to the regulatory framework, by the drafting of negotiated and agreed codes of conduct between stakeholders. The introduction of such codes of conduct has already been envisaged in numerous Community instruments, for example Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (\'Directive on electronic commerce\') (OJ L 178, 17.7.2000, p. 1.), Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45; corrected version in OJ L 195, 2.6.2004, p. 16.), and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (OJ L 281, 23.11.1995, p.31. Directive as amended by Regulation (EC) No 1882/2003 (OJ L 284, 31.10.2003, p. 1).). Such cooperation between stakeholders is essential to promoting on-line content, in particular European cultural content, and to realise the potential of the information society.</s>'),('h','g',2,1,3,'0841g','084g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\''),('h','g',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('h','g',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make \'\'\'\'\'the \'\'\'\'\'results \'\'\'\'\'of \'\'\'\'\'these reviews public.\'\'\'\'\''),('h','g',2,1,3,'084g@A','084g@A',NULL,'en','<s>(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors interested in the protection and the promotion of lawful content over electronic communication networks and services.</s>'),('h','g',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('h','g',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other electronic \'\'\'\'\'communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services.\'\'\'\'\''),('h','g',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('h','g',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('h','g',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with \'\'\'\'\'Articles 8 and 8a. \'\'\'\'\'They shall ensure that the allocation and assignment of such \'\'\'\'\'radio frequencies \'\'\'\'\'by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements \'\'\'\'\'and \'\'\'\'\'may take public policy considerations into account.\'\'\'\'\''),('h','g',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, <s>taking State aid rules into account, </s>in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\''),('h','g',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('h','g',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('h','g',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an \'\'\'\'\'electronic \'\'\'\'\'communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified <s>only </s>in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, \'\'\'\'\'or \'\'\'\'\'the promotion of cultural and \'\'\'\'\'media policy objectives such as cultural and \'\'\'\'\'linguistic diversity and media \'\'\'\'\'pluralism.\'\'\'\'\''),('h','g',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('h','g',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;\'\'\'\'\''),('h','g',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('h','g',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance \'\'\'\'\'with Articles 8a and 9c of this Directive, and \'\'\'\'\'with Decision No 676/2002/EC (Radio Spectrum Decision).'),('h','g',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('h','g',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 below.'),('h','g',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('h','g',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('h','g',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'technologies \'\'\'\'\'used \'\'\'\'\'for electronic communication services \'\'\'\'\'where this is necessary to:'),('h','g',2,1,3,'082c','082c','082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('h','g',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,'),('h','g',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('h','g',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('h','g',2,1,3,'09@C2','09@C2','09@C2','en','\'\'\'\'\'These measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\''),('h','g',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('h','g',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('h','g',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('h','g',2,1,3,'0932b@A','0932b@A','0932b@A','en','(ba) \'\'\'\'\'ensure technical quality \'\'\'\'\'of \'\'\'\'\'service,\'\'\'\'\''),('h','g',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('h','g',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies after \'\'\'\'\'[date of transposition].\'\'\'\'\''),('h','g',2,1,3,'09@C11a','09@C11a','09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between \'\'\'\'\'undertakings;\'\'\'\'\''),('h','g',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('h','g',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('h','g',2,1,3,'09@C11B','09@C11B',NULL,'en','<s>(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies in accordance with the procedure set out in Annex IIa;</s>'),('h','g',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('h','g',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('h','i',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('h','i',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('h','i',2,2,4,'2231','2231','2231','en','3. A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute <s>lawful </s>content or to run <s>lawful </s>applications and services of their choice is not unreasonably restricted. Those guidelines or measures shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).'),('h','i',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.'),('h','i',2,2,4,'332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('h','i',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place <s>an </s>appropriate consultation \'\'\'\'\'mechanisms. \'\'\'\'\'Such \'\'\'\'\'mechanisms \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\" \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. \'\'\'\'\'Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity <s>(OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) </s>and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('h','i',2,2,4,'2141e','2141e','2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.'),('h','i',2,2,4,'214@A1','214@A1','214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('h','i',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.'),('h','i',2,2,4,'3412@A','3412@A','3412@A','en','\'\'\'\'\'With \'\'\'\'\'specific regard to the interaction of audiovisual and electronic \'\'\'\'\'communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\''),('h','i',2,2,4,'2022','2022','2022','en','The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.'),('h','i',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('h','i',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, national regulatory authorities take all necessary steps to ensure that:'),('h','i',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('h','i',2,2,4,'2021b3','2021b3','2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,'),('h','i',2,2,4,'32@A',NULL,'32@A','en','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\''),('h','i',0,2,4,'20','20','20','en','Article 20 − Contracts'),('h','i',2,2,4,'214@A2','214@A2','214@A2','en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.'),('h','i',2,2,4,'2141d','2141d','2141d','en','(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and'),('h','i',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('h','i',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('h','i',1,2,4,'20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, \'\'\'\'\'public interest \'\'\'\'\'information related to the use of communications services. This information should include \'\'\'\'\'public interest \'\'\'\'\'warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be <s>produced either as a preventative measure or in response to particular problems, should be </s>updated whenever necessary and \'\'\'\'\'it \'\'\'\'\'should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this \'\'\'\'\'standardised \'\'\'\'\'information to \'\'\'\'\'all \'\'\'\'\'their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such <s>information, for example if the provider is obliged to send the </s>information <s>by post and thereby incurs additional postage costs, </s>should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.'),('h','i',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('h','i',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('h','i',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that <s>in their decision-making process </s>due consideration is given to, and account taken of, issues \'\'\'\'\'relating \'\'\'\'\'to end-users, including, in particular, disabled \'\'\'\'\'end-users, in their decision-making process.\'\'\'\'\''),('h','i',2,2,4,'2811b@A','2811b@A','2811b@A','en','(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.'),('h','i',2,2,4,'2141c','2141c','2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;'),('h','i',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('h','i',1,2,4,'20:14@C','20:14@C','20:14@C','en','(14c) \'\'\'\'\'Directive 2002/22/EC is without prejudice \'\'\'\'\'to \'\'\'\'\'reasonable and non-discriminatory network management by providers.\'\'\'\'\''),('h','i',2,2,4,'2021b4','2021b4','2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,'),('h','i',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services \'\'\'\'\'and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('h','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','en','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\''),('h','i',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including'),('h','i',2,2,4,'282@A','282@A','282@A','en','2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.'),('h','i',2,2,4,'2141','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:'),('h','i',2,2,4,'2021b1','2021b1','2021b1','en','- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,'),('h','i',1,2,4,'20:14@D',NULL,'20:14@D','en','\'\'\'\'\'(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\''),('h','i',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('h','i',1,2,4,'20:14','20:14','20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify <s>either </s>the type of content, application or service concerned, <s>or </s>individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy \'\'\'\'\'Directive).\'\'\'\'\''),('h','i',1,2,4,'20:14@B','20:14@B','20:14@B','en','(14b) \'\'\'\'\'In the absence \'\'\'\'\'of \'\'\'\'\'relevant rules of Community law, content, applications \'\'\'\'\'and <s>capacity constraints and to enable new </s>services \'\'\'\'\'are deemed lawful or harmful in accordance with national substantive \'\'\'\'\'and \'\'\'\'\'procedural law. It is a task for the relevant authorities \'\'\'\'\'of the \'\'\'\'\'Member States, not for providers \'\'\'\'\'of \'\'\'\'\'electronic communications networks or services, \'\'\'\'\'to \'\'\'\'\'decide, \'\'\'\'\'in \'\'\'\'\'accordance \'\'\'\'\'with <s>any minimum quality of service requirements </s>due \'\'\'\'\'process, whether content, applications or services are lawful or harmful or not. Directive 2002/22/EC is without prejudice \'\'\'\'\'to \'\'\'\'\'Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary \'\'\'\'\'service \'\'\'\'\'providers. Directive 2002/22/EC does \'\'\'\'\'not \'\'\'\'\'require providers \'\'\'\'\'to \'\'\'\'\'monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant law enforcement authorities.\'\'\'\'\''),('h','i',2,2,4,'2021b','2021b','2021b','en','(b) services provided, including in particular:'),('h','i',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('h','i',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;'),('h','i',1,2,4,'20:14@A','20:14@A','20:14@A','en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that \'\'\'\'\'users\" \'\'\'\'\'access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.'),('h','i',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('h','i',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('h','i',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('h','i',2,2,4,'2021b5','2021b5','2021b5','en','- the time for the initial connection, and'),('h','i',2,2,4,'2141b','2141b','2141b','en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;'),('h','i',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers; and\'\'\'\'\''),('h','i',2,2,4,'2232','2232','2232','en','The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those \'\'\'\'\'measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('h','i',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote \'\'\'\'\'self- or \'\'\'\'\'co-regulatory measures prior to imposing any obligation.'),('h','i',2,2,4,'2021c','2021c','2021c','en','(c) the subscriber\'s decision as to whether \'\'\'\'\'or not \'\'\'\'\'to include his or her personal data in a \'\'\'\'\'directory, \'\'\'\'\'and the data concerned;'),('h','i',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('h','i',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other identifiers; \'\'\'\'\'and\'\'\'\'\''),('h','i',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('h','i',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is \'\'\'\'\'to be \'\'\'\'\'published.'),('h','i',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('h','i',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('h','i',2,2,4,'3412','3412','3412','en','Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.'),('h','i',3,2,4,'A1Bb@B0','A1Bb@B0','A1Bb@B0','en','(bb) Protection \'\'\'\'\'software \'\'\'\'\''),('h','i',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('h','i',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;'),('h','i',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and'),('h','i',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('h','i',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means \'\'\'\'\'of interactive \'\'\'\'\'guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available themselves or through third parties, <s>when they are not available on the market </s>free of charge or at a reasonable price. Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('h','i',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('h','i',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('h','i',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('h','i',2,2,4,'2021b2','2021b2','2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,'),('h','i',3,2,4,'A1Bb@B1','A1Bb@B1','A1Bb@B1','en','Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers \'\'\'\'\'reliable, easy-to-use, \'\'\'\'\'and \'\'\'\'\'freely and fully configurable \'\'\'\'\'protection and/or filtering software to \'\'\'\'\'prevent \'\'\'\'\'access by children or vulnerable people to \'\'\'\'\'content unsuitable to them.\'\'\'\'\''),('h','i',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('h','i',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('h','i',2,2,5,'066@A','066@A','066@A','en','6a. \'\'\'\'\'Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic \'\'\'\'\'data may be processed <s>by any natural or legal person </s>for the \'\'\'\'\'legitimate interest of the data controller for the \'\'\'\'\'purpose of implementing technical measures to ensure the \'\'\'\'\'network and information security, as defined by Article 4 (c) \'\'\'\'\'of \'\'\'\'\'Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of \'\'\'\'\'a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication \'\'\'\'\'equipment, except where such interests are overridden by the interests for the fundamental rights and freedoms of the data subject. \'\'\'\'\'Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.'),('h','i',2,2,5,'04411','04411','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 3b, \'\'\'\'\'the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures \'\'\'\'\'set out \'\'\'\'\'in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.'),('h','i',0,2,5,'02','02','02','en','Article 2 − Definitions'),('h','i',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('h','i',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('h','i',2,2,5,'041@A5','041@A5','041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.'),('h','i',0,2,5,'18','18','18','en','Article 18 − Review'),('h','i',1,2,5,'03:27@A',NULL,'03:27@A','en','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.\'\'\'\'\''),('h','i',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('h','i',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','en','\'\'\'\'\'(30a) \'\'\'\'\'When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('h','i',2,2,5,'043@B','043@B','043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('h','i',2,2,5,'181@A',NULL,'181@A','en','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\''),('h','i',2,2,5,'041@A4','041@A4','041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and'),('h','i',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('h','i',2,2,5,'041@A','041@A','041@A','en','1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:'),('h','i',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('h','i',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('h','i',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('h','i',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('h','i',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('h','i',2,2,5,'043@A1','043@A1','043@A1','en','3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.'),('h','i',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('h','i',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('h','i',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('h','i',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of \'\'\'\'\'a \'\'\'\'\'subscriber \'\'\'\'\'or individual \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'harm to users. \'\'\'\'\'Therefore, the national regulatory authority or other competent national authority should be notified <s>without delay. The notification should include information about measures taken </s>by the \'\'\'\'\'relevant service \'\'\'\'\'provider \'\'\'\'\'of every security breach without delay. \'\'\'\'\'The competent authority should <s>consider and </s>determine the seriousness of the <s>breach. If the </s>breach \'\'\'\'\'and \'\'\'\'\'should require the \'\'\'\'\'relevant \'\'\'\'\'service \'\'\'\'\'providers \'\'\'\'\'to give an appropriate notification without undue delay to the persons affected by the \'\'\'\'\'breach, as appropriate. Furthermore, and in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorized access to the content of e-mails, access to credit card records, etc.), the relevant service providers should, in addition to the competent national authorities, immediately notify affected users directly. Finally, providers should annually notify affected users of all breaches of security under this Directive that occurred during the relevant time period. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.\'\'\'\'\''),('h','i',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('h','i',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('h','i',1,2,5,'03:28@A','03:28@A',NULL,'en','<s>(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.</s>'),('h','i',2,2,5,'0432','0432','0432','en','The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand <s>if they deem it necessary </s>to avoid imminent and direct danger to the rights and interests of consumers.'),('h','i',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('h','i',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('h','i',2,2,5,'043@A4','043@A4','043@A4','en','National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.'),('h','i',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('h','i',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('h','i',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('h','i',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('h','i',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('h','i',2,2,5,'151@B','151@B','151@B','en','1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to \'\'\'\'\'users\" \'\'\'\'\'personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.'),('h','i',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('h','i',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('h','i',2,2,5,'043@C1','043@C1',NULL,'en','<s>3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.</s>'),('h','i',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('h','i',2,2,5,'043@A3','043@A3','043@A3','en','Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.'),('h','i',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical \'\'\'\'\'features \'\'\'\'\'are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('h','i',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('h','i',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('h','i',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('h','i',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('h','i',2,2,5,'053','053','053','en','3. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining access \'\'\'\'\'to \'\'\'\'\'information already stored, \'\'\'\'\'in <s>paragraph 1 to </s>the \'\'\'\'\'terminal equipment of a subscriber \'\'\'\'\'or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, is prohibited unless \'\'\'\'\'the subscriber or user \'\'\'\'\'concerned \'\'\'\'\'has given his/her prior \'\'\'\'\'consent, taking into account that browser settings constitute prior consent, and is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about \'\'\'\'\'the \'\'\'\'\'purposes of the processing, and is offered the right \'\'\'\'\'to \'\'\'\'\'refuse such processing and is offered \'\'\'\'\'the \'\'\'\'\'right to refuse such \'\'\'\'\'processing \'\'\'\'\'by \'\'\'\'\'data \'\'\'\'\'controller. This shall not prevent \'\'\'\'\'any \'\'\'\'\'technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic communication network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.\'\'\'\'\''),('h','i',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('h','i',1,2,5,'01:26@A','01:26@A','01:26@A','en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.'),('h','i',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'Notification of a security breach to a subscriber or individual shall not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('h','i',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('h','i',2,2,5,'043@C2','043@C2',NULL,'en','<s>Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.</s>'),('h','i',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('h','i',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('h','i',2,2,5,'181','181','181','en','By ... (Two years from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('h','i',2,2,5,'041@A2','041@A2','041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;'),('h','i',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications. Such measures shall respect the principle of technology neutrality.'),('h','i',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('h','i',2,2,5,'041@B','041@B','041@B','en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('h','i',2,2,5,'041@A1','041@A1','041@A1','en','- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;'),('h','i',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('h','i',2,2,5,'0431','0431','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the \'\'\'\'\'Community, \'\'\'\'\'the provider of publicly available electronic communications services, as well as any undertaking operating on the \'\'\'\'\'internet \'\'\'\'\'and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('h','i',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('h','i',1,2,5,'151:30@9','151:30@9',NULL,'en','<s>(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.</s>'),('h','i',2,2,5,'041@A3','041@A3','041@A3','en','- a security policy with respect to the processing of personal data;'),('h','i',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26b) The processing of traffic data for network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data will enable the processing of such data for the legitimate interest of the data controller for the purpose of preventing unauthorized access and malicious code distribution, stopping the denial of service attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\''),('h','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','en','\'\'\'\'\'(26c) \'\'\'\'\'When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.'),('h','i',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('h','i',2,2,5,'04412','04412','04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.'),('h','i',2,2,5,'043@A2','043@A2','043@A2','en','The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.'),('i','j',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('i','j',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('i','j',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, \'\'\'\'\'when imposing pricing obligations pursuant \'\'\'\'\'to \'\'\'\'\'Article 13;\'\'\'\'\''),('i','j',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('i','j',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('i','j',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('i','j',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('i','j',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('i','j',2,1,1,'1212f@A','1212f@A',NULL,'en','<s>(fa) to provide third parties with a reference offer for the granting of access to ducts; </s>'),('i','j',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('i','j',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('i','j',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;'),('i','j',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('i','j',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('i','j',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('i','j',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;'),('i','j',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('i','j',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition'),('i','j',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('i','j',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('i','j',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('i','j',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('i','j',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('i','j',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'may \'\'\'\'\'be required inter alia:'),('i','j',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'including any \'\'\'\'\'restrictions on access to services and applications, <s>traffic management policies, </s>terms and conditions for supply and use, and prices.'),('i','j',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('i','j',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('i','j',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('i','j',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('i','j',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('i','j',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('i','j',2,2,4,'2231','2231','2231','en','3. A national regulatory authority may \'\'\'\'\'set \'\'\'\'\'minimum quality of service \'\'\'\'\'requirements \'\'\'\'\'in order to prevent degradation of service and slowing of traffic over \'\'\'\'\'networks. Such requirements \'\'\'\'\'shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).'),('i','j',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.'),('i','j',2,2,4,'332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('i','j',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('i','j',2,2,4,'2141e','2141e','2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.'),('i','j',2,2,4,'214@A1','214@A1','214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('i','j',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services \'\'\'\'\'may \'\'\'\'\'withhold relevant interconnection or other service revenues.'),('i','j',2,2,4,'3412@A','3412@A',NULL,'en','<s>With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.</s>'),('i','j',2,2,4,'2022','2022','2022','en','The contract shall also include <s>any </s>information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.'),('i','j',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may, having consulted the Authority, \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures to address the issues raised in the report referred to in paragraph 3, \'\'\'\'\'following a public \'\'\'\'\'consultation. These measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('i','j',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('i','j',2,2,4,'32@A','32@A',NULL,'en','<s>Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.</s>'),('i','j',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('i','j',2,2,4,'2021b3','2021b3','2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,'),('i','j',0,2,4,'20','20','20','en','Article 20 − Contracts'),('i','j',2,2,4,'214@A2','214@A2','214@A2','en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.'),('i','j',2,2,4,'2141d','2141d','2141d','en','(d) inform subscribers of their right to \'\'\'\'\'determine whether or not to \'\'\'\'\'include their personal data in a directory, and of the types of data \'\'\'\'\'concerned in accordance with Article 12 of the Directive on privacy and electronic communications; \'\'\'\'\'and'),('i','j',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('i','j',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('i','j',1,2,4,'20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.'),('i','j',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('i','j',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('i','j',2,2,4,'2811b@A','2811b@A',NULL,'en','<s>(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.</s>'),('i','j',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.'),('i','j',2,2,4,'2141c','2141c','2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;'),('i','j',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('i','j',1,2,4,'20:14@C','20:14@C',NULL,'en','<s>(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.</s>'),('i','j',2,2,4,'2021b4','2021b4','2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,'),('i','j',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('i','j',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'en','<s>Traffic monitoring data that this software may collect is for the sole use of the subscriber only.</s>'),('i','j',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including'),('i','j',2,2,4,'282@A','282@A',NULL,'en','<s>2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.</s>'),('i','j',2,2,4,'2141','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:'),('i','j',2,2,4,'2021b1','2021b1',NULL,'en','<s>- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,</s>'),('i','j',2,2,4,'204',NULL,'204','en','\'\'\'\'\'4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.\'\'\'\'\''),('i','j',1,2,4,'20:14@D','20:14@D','20:14@D','en','(14d) Since inconsistent \'\'\'\'\'quality of service requirements \'\'\'\'\'will significantly impair the achievement of the internal market, the Commission should assess any <s>guidelines or other </s>measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.'),('i','j',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('i','j',1,2,4,'20:14','20:14','20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).'),('i','j',1,2,4,'20:14@B','20:14@B','20:14@B','en','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. \'\'\'\'\'The Framework \'\'\'\'\'Directive \'\'\'\'\'and the Specific Directives are \'\'\'\'\'without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service \'\'\'\'\'providers, as defined therein. The Framework \'\'\'\'\'Directive \'\'\'\'\'and the Specific Directives do \'\'\'\'\'not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant <s>law enforcement </s>authorities.'),('i','j',2,2,4,'2021b','2021b','2021b','en','(b) services provided, including in particular:'),('i','j',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('i','j',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;'),('i','j',1,2,4,'20:14@A','20:14@A','20:14@A','en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to \'\'\'\'\'set \'\'\'\'\'minimum quality of service requirements under Directive \'\'\'\'\'2002/22/EC, \'\'\'\'\'with regard to the interests of users and all other relevant \'\'\'\'\'circumstances.\'\'\'\'\''),('i','j',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('i','j',2,2,4,'333',NULL,'333','en','\'\'\'\'\'3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.\'\'\'\'\''),('i','j',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('i','j',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('i','j',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services, including information society services, provided within the Community; and\'\'\'\'\''),('i','j',2,2,4,'2021b5','2021b5','2021b5','en','- the time for the initial connection, and'),('i','j',2,2,4,'2141b','2141b','2141b','en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;'),('i','j',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and'),('i','j',2,2,4,'2232','2232','2232','en','The Commission may, having examined such \'\'\'\'\'requirements \'\'\'\'\'and consulted [xxx], adopt technical implementing measures <s>in that regard </s>if it considers that the \'\'\'\'\'requirements set at national level \'\'\'\'\'may create a barrier to the internal market. \'\'\'\'\'Such measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('i','j',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('i','j',2,2,4,'2021c','2021c','2021c','en','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;'),('i','j',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('i','j',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other identifiers; and'),('i','j',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('i','j',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.'),('i','j',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('i','j',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('i','j',2,2,4,'3412','3412','3412','en','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.'),('i','j',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'en','<s>(bb) Protection software </s>'),('i','j',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('i','j',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided \'\'\'\'\'immediately \'\'\'\'\'prior to connecting the call;'),('i','j',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) \'\'\'\'\'without prejudice to Directive 2000/31/EC on electronic commerce, \'\'\'\'\'the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, <s>particularly where it may prejudice respect for the rights and freedoms of others, </s>including infringements of copyright and related \'\'\'\'\'rights, \'\'\'\'\'and their \'\'\'\'\'legal \'\'\'\'\'consequences; and'),('i','j',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'when \'\'\'\'\'such guides or \'\'\'\'\'similar \'\'\'\'\'techniques \'\'\'\'\'are not \'\'\'\'\'available \'\'\'\'\'on the market, \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price, national regulatory authorities make them available themselves or through third parties. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'without \'\'\'\'\'charge \'\'\'\'\'tariff \'\'\'\'\'information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('i','j',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('i','j',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('i','j',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('i','j',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('i','j',2,2,4,'2021b2','2021b2','2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,'),('i','j',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'en','<s>Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.</s>'),('i','j',2,2,4,'216',NULL,'216','en','\'\'\'\'\'6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).\'\'\'\'\''),('i','j',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;'),('i','j',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph or in the measures adopted pursuant to Article 9c , \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services \'\'\'\'\'as identified \'\'\'\'\'in <s>accordance with </s>their national frequency allocation \'\'\'\'\'plans. \'\'\'\'\'The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.'),('i','j',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory predictability \'\'\'\'\'by ensuring a consistent regulatory approach \'\'\'\'\'over \'\'\'\'\'successive review periods;\'\'\'\'\''),('i','j',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;'),('i','j',2,1,3,'084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('i','j',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications \'\'\'\'\'services.\'\'\'\'\''),('i','j',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('i','j',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights;'),('i','j',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;'),('i','j',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('i','j',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('i','j',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('i','j',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('i','j',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate <s>technical implement </s>measures to:'),('i','j',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) identify the bands to which the principle of service neutrality applies.</s>'),('i','j',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('i','j',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.'),('i','j',1,1,3,'09@C:26',NULL,'09@C:26','en','\'\'\'\'\'(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).\'\'\'\'\''),('i','j',2,1,3,'0841g','0841g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).'),('i','j',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequency \'\'\'\'\'sharing where the use of frequencies is subject to a general authorisation,\'\'\'\'\''),('i','j',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.'),('i','j',2,1,3,'09@C1A','09@C1A','09@C1A','en','(-a) apply the radio spectrum \'\'\'\'\'policy \'\'\'\'\'programme established pursuant to Article 8b(4);'),('i','j',2,1,3,'0932c@A','0932c@A',NULL,'en','<s>(ca) safeguard the efficient use of radio frequencies,</s>'),('i','j',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('i','j',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('i','j',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('i','j',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with \'\'\'\'\'their obligations under the Treaty and, where applicable, corresponding \'\'\'\'\'international \'\'\'\'\'agreements, \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account as set out below.\'\'\'\'\''),('i','j',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;'),('i','j',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('i','j',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('i','j',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('i','j',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by <s>encouraging sharing of investment and by </s>ensuring \'\'\'\'\'that the cost of access to facilities takes \'\'\'\'\'appropriate \'\'\'\'\'account \'\'\'\'\'of \'\'\'\'\'the risks incurred by the \'\'\'\'\'investors and those undertakings enjoying \'\'\'\'\'access;\'\'\'\'\''),('i','j',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).'),('i','j',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('i','j',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('i','j',2,1,3,'0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.'),('i','j',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('i','j',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality;\'\'\'\'\''),('i','j',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('i','j',2,1,3,'082c','082c','082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('i','j',2,1,3,'0932a','0932a','0932a','en','(a) avoid \'\'\'\'\'harmful interference, notably to ensure technical quality of service and \'\'\'\'\'the \'\'\'\'\'efficient use \'\'\'\'\'of \'\'\'\'\'radio frequencies,\'\'\'\'\''),('i','j',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('i','j',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('i','j',2,1,3,'0841g@A','0841g@A','0841g@A','en','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.'),('i','j',2,1,3,'09@C1c',NULL,'09@C1c','en','\'\'\'\'\'(c) avoid the distortions of competition that may arise where individual rights are transferred;\'\'\'\'\''),('i','j',2,1,3,'09@C2','09@C2','09@C2','en','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).'),('i','j',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('i','j',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('i','j',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('i','j',2,1,3,'0932b@A','0932b@A',NULL,'en','<s>(ba) ensure technical quality of service,</s>'),('i','j',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('i','j',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from \'\'\'\'\'[The \'\'\'\'\'date of transposition of this \'\'\'\'\'Directive].\'\'\'\'\''),('i','j',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('i','j',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('i','j',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).\'\'\'\'\''),('i','j',3,1,2,'A1A',NULL,'A1A','en','\'\'\'\'\'A. Conditions which may be attached to a general authorisation\'\'\'\'\''),('i','j',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('i','j',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('i','j',2,2,5,'066@A','066@A','066@A','en','6a. \'\'\'\'\'Traffic \'\'\'\'\'data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article \'\'\'\'\'4(c) \'\'\'\'\'of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public <s>or private </s>electronic communications \'\'\'\'\'network \'\'\'\'\'or related terminal and electronic communication equipment, except where such interests are overridden by the interests \'\'\'\'\'of \'\'\'\'\'the fundamental rights and freedoms of the data subject. Such processing \'\'\'\'\'shall \'\'\'\'\'be restricted to that which is strictly necessary for the purposes of such security activity.'),('i','j',2,2,5,'04411','04411','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to \'\'\'\'\'3d, \'\'\'\'\'the Commission \'\'\'\'\'may, \'\'\'\'\'following consultation with the European Data Protection Supervisor, \'\'\'\'\'the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, \'\'\'\'\'relevant stakeholders and ENISA, \'\'\'\'\'adopt \'\'\'\'\'technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a \'\'\'\'\'to 3d.\'\'\'\'\''),('i','j',0,2,5,'02','02','02','en','Article 2 − Definitions'),('i','j',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.\'\'\'\'\''),('i','j',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('i','j',2,2,5,'041@A5','041@A5',NULL,'en','<s>- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.</s>'),('i','j',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('i','j',0,2,5,'18','18','18','en','Article 18 − Review'),('i','j',1,2,5,'03:27@A','03:27@A','03:27@A','en','(27a) IP addresses are essential to the working of the internet. They \'\'\'\'\'are unique numbers assigned to devices \'\'\'\'\'participating \'\'\'\'\'in a computer network using the Internet Protocol for communication between its nodes, \'\'\'\'\'such as computers or mobile smart \'\'\'\'\'devices. In practice, they may also be used to identify the user of \'\'\'\'\'a \'\'\'\'\'given device. \'\'\'\'\'Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly \'\'\'\'\'evolving (including the deployment of IPv6), \'\'\'\'\'questions have arisen about their \'\'\'\'\'treatment \'\'\'\'\'as personal data in certain circumstances. \'\'\'\'\'Developments concerning the use of \'\'\'\'\'IP addresses \'\'\'\'\'should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, \'\'\'\'\'and \'\'\'\'\'in the light of \'\'\'\'\'such proposals as may be appropriate.'),('i','j',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('i','j',1,2,5,'15@A:30@A','15@A:30@A',NULL,'en','<s>(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.</s>'),('i','j',2,2,5,'043@B','043@B',NULL,'en','<s>3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.</s>'),('i','j',2,2,5,'0434',NULL,'0434','en','\'\'\'\'\'3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('i','j',2,2,5,'181@A','181@A',NULL,'en','<s>No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.</s>'),('i','j',2,2,5,'041@A4','041@A4',NULL,'en','<s>- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and</s>'),('i','j',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('i','j',2,2,5,'041@A','041@A','041@A','en','1a. Without prejudice to the provisions of Directive \'\'\'\'\'95/46/EC, \'\'\'\'\'these measures shall include:'),('i','j',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('i','j',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('i','j',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('i','j',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('i','j',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('i','j',2,2,5,'043@A1','043@A1',NULL,'en','<s>3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.</s>'),('i','j',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('i','j',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('i','j',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('i','j',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to \'\'\'\'\'users, such as economic loss, social harm \'\'\'\'\'or \'\'\'\'\'identity theft. Therefore, subscribers concerned by such security incidents \'\'\'\'\'should be notified by the relevant service provider of every security breach without <s>delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue </s>delay \'\'\'\'\'in order \'\'\'\'\'to \'\'\'\'\'be able to take \'\'\'\'\'the \'\'\'\'\'necessary precautions. In particular, \'\'\'\'\'in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of \'\'\'\'\'unauthorised \'\'\'\'\'access to the content of e-mails, access to credit card records, etc.), \'\'\'\'\'it is essential that \'\'\'\'\'the relevant service providers <s>should, in addition to the competent national authorities, immediately </s>notify affected users \'\'\'\'\'immediately. Providers \'\'\'\'\'should \'\'\'\'\'also \'\'\'\'\'notify affected users \'\'\'\'\'once a year \'\'\'\'\'of all breaches of security under this Directive that occurred during the \'\'\'\'\'preceding twelve months. \'\'\'\'\'The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.'),('i','j',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('i','j',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('i','j',2,2,5,'0432','0432','0432','en','\'\'\'\'\'3a. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the \'\'\'\'\'provider of publicly available electronic communications <s>services, as well as any undertaking operating on the Internet and providing </s>services \'\'\'\'\'has demonstrated \'\'\'\'\'to <s>consumers, which is </s>the \'\'\'\'\'satisfaction \'\'\'\'\'of \'\'\'\'\'the competent authority that no harm \'\'\'\'\'to <s>avoid imminent and direct danger to </s>the rights and interests of \'\'\'\'\'consumers is reasonably likely to occur as a result of the personal data breach.\'\'\'\'\''),('i','j',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('i','j',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('i','j',2,2,5,'043@A4','043@A4',NULL,'en','<s>National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.</s>'),('i','j',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('i','j',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('i','j',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('i','j',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('i','j',1,2,5,'143:35@B',NULL,'143:35@B','en','\'\'\'\'\'(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.\'\'\'\'\''),('i','j',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('i','j',2,2,5,'151@B','151@B','151@B','en','1b. Providers of publicly available communications services <s>and providers of information society services </s>shall notify the \'\'\'\'\'supervisory authority established in accordance with Article 28 of Directive 95/46/EC, \'\'\'\'\'without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the \'\'\'\'\'supervisory \'\'\'\'\'authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.'),('i','j',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('i','j',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('i','j',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('i','j',2,2,5,'043@A3','043@A3',NULL,'en','<s>Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.</s>'),('i','j',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('i','j',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('i','j',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('i','j',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('i','j',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('i','j',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user \'\'\'\'\'is \'\'\'\'\'only allowed on condition that \'\'\'\'\'the subscriber or user concerned <s>has given his/her prior consent, taking into account that browser settings constitute prior consent, and </s>is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the <s>processing, and is offered the right to refuse such </s>processing and is offered the right to refuse such processing by \'\'\'\'\'the \'\'\'\'\'data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out \'\'\'\'\'or facilitating \'\'\'\'\'the transmission of a communication over an electronic \'\'\'\'\'communications \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('i','j',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('i','j',1,2,5,'01:26@A','01:26@A','01:26@A','en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to \'\'\'\'\'privacy, \'\'\'\'\'with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.'),('i','j',2,2,5,'0433','0433','0433','en','\'\'\'\'\'3b. \'\'\'\'\'Notification of a \'\'\'\'\'personal data \'\'\'\'\'breach to a subscriber or individual \'\'\'\'\'concerned \'\'\'\'\'shall not be required if the provider has demonstrated to the \'\'\'\'\'satisfaction of the \'\'\'\'\'competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not \'\'\'\'\'authorised \'\'\'\'\'to access the data.'),('i','j',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('i','j',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('i','j',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('i','j',2,2,5,'181','181','181','en','\'\'\'\'\'Not later than three \'\'\'\'\'years \'\'\'\'\'after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.\'\'\'\'\''),('i','j',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('i','j',2,2,5,'041@A2','041@A2','041@A2','en','- <s>appropriate technical and organisational measures to </s>protect \'\'\'\'\'personal data stored or transmitted \'\'\'\'\'against \'\'\'\'\'accidental or \'\'\'\'\'unlawful \'\'\'\'\'destruction, accidental loss \'\'\'\'\'or \'\'\'\'\'alteration, or \'\'\'\'\'unauthorised <s>usage </s>or \'\'\'\'\'unlawful storage, processing, access \'\'\'\'\'or \'\'\'\'\'disclosure; and\'\'\'\'\''),('i','j',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('i','j',2,2,5,'041@B','041@B','041@B','en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and <s>information society services and </s>to issue recommendations about best practices <s>and performance indicators </s>concerning the level of security which these measures should achieve.'),('i','j',2,2,5,'041@A1','041@A1','041@A1','en','- <s>appropriate technical and organisational measures to </s>ensure that personal data can be accessed only by authorised personnel for legally authorised \'\'\'\'\'purposes;\'\'\'\'\''),('i','j',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('i','j',2,2,5,'0431','0431','0431','en','3. In \'\'\'\'\'the \'\'\'\'\'case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach, \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications <s>services, as well as any undertaking operating on the internet and providing </s>services <s>to consumers, which is the data controller and the provider of information society services </s>shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State \'\'\'\'\'and the subscriber or individual concerned \'\'\'\'\'of such a \'\'\'\'\'breach, subject to paragraphs 3a and 3b below.. \'\'\'\'\'The notification to the \'\'\'\'\'subscriber or individual concerned \'\'\'\'\'shall at least describe the nature of the breach and \'\'\'\'\'the contact points where more information can be obtained, and shall \'\'\'\'\'recommend measures to mitigate <s>its </s>possible negative \'\'\'\'\'effects of the personal data breach. \'\'\'\'\'The notification to the competent authority shall, in addition, describe the consequences of \'\'\'\'\'the personal data breach \'\'\'\'\'and the measures \'\'\'\'\'proposed or \'\'\'\'\'taken by the provider to address the breach.'),('i','j',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('i','j',1,2,5,'06:26@B','06:26@B','06:26@B','en','(26b) The processing of traffic data for \'\'\'\'\'the purpose of ensuring \'\'\'\'\'network and information \'\'\'\'\'security, including \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted \'\'\'\'\'data, by providers \'\'\'\'\'of \'\'\'\'\'security services acting as \'\'\'\'\'data \'\'\'\'\'controllers would, under normal circumstances, be considered to be \'\'\'\'\'for the legitimate interest of the data controller \'\'\'\'\'within \'\'\'\'\'the \'\'\'\'\'meaning \'\'\'\'\'of \'\'\'\'\'Article 7(f) of Directive 95/46/EC. This could for example include \'\'\'\'\'preventing unauthorized access <s>and malicious code distribution, stopping the denial of service attacks, and damages </s>to <s>computer and </s>electronic \'\'\'\'\'communications networks, or denial \'\'\'\'\'of \'\'\'\'\'service attacks.\'\'\'\'\''),('i','j',2,2,5,'041@A3','041@A3','041@A3','en','- \'\'\'\'\'implement \'\'\'\'\'a security policy with respect to the processing of personal \'\'\'\'\'data.\'\'\'\'\''),('i','j',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','en','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.'),('i','j',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with <s>ENISA, </s>the \'\'\'\'\'Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the \'\'\'\'\'Article 29 \'\'\'\'\'of Directive 95/46/EC (\"Article 29 Data Protection \'\'\'\'\'Working \'\'\'\'\'Party\"), \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities and, where appropriate, ENISA. \'\'\'\'\''),('i','j',2,2,5,'04412','04412','04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.'),('i','j',2,2,5,'043@A2','043@A2',NULL,'en','<s>The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.</s>'),('i','k',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('i','k',2,2,5,'041@A4','041@A4',NULL,'es','<s>- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y</s>'),('i','k',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('i','k',2,2,5,'041@A','041@A',NULL,'es','<s>1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:</s>'),('i','k',2,2,5,'15@A42','15@A42',NULL,'es','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('i','k',2,2,5,'181@A','181@A',NULL,'es','<s>A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.</s>'),('i','k',1,2,5,'15@A:30@A','15@A:30@A',NULL,'es','<s>(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.</s>'),('i','k',2,2,5,'043@B','043@B',NULL,'es','<s>3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.</s>'),('i','k',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('i','k',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Evaluación</s>'),('i','k',1,2,5,'03:27@A','03:27@A',NULL,'es','<s>(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.</s>'),('i','k',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('i','k',2,2,5,'041@A5','041@A5',NULL,'es','<s>- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;</s>'),('i','k',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('i','k',2,2,5,'04411','04411',NULL,'es','<s>4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis y 3 ter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.</s>'),('i','k',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('i','k',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('i','k',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'i) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('i','k',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('i','k',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('i','k',2,2,5,'066@A','066@A','066@A','es','6 bis. \'\'\'\'\'Los \'\'\'\'\'datos de tráfico podrán ser tratados en <s>interés legítimo del responsable del tratamiento de los datos con miras a </s>la \'\'\'\'\'medida estrictamente necesaria \'\'\'\'\'para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) \'\'\'\'\'n.o \'\'\'\'\'460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la \'\'\'\'\'Información.\'\'\'\'\''),('i','k',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('i','k',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('i','k',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva 2001/21/CE, la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('i','k',3,1,2,'A1A',NULL,'A1A','es','\'\'\'\'\'A. Condiciones que pueden asociarse a una autorización general\'\'\'\'\''),('i','k',2,1,3,'0961','096','0961','es','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas \'\'\'\'\'y \'\'\'\'\'a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso de frecuencias concedidas \'\'\'\'\'a partir de \'\'\'\'\'[en función \'\'\'\'\'de <s>transposición de </s>la \'\'\'\'\'fecha de incorporación al Derecho nacional].\'\'\'\'\''),('i','k',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida humana,\'\'\'\'\''),('i','k',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('i','k',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('i','k',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('i','k',2,1,3,'0932b@A','0932b@A','0932b@A','es','\'\'\'\'\'ba) \'\'\'\'\'asegurar la calidad técnica del servicio,'),('i','k',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('i','k',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.</s>'),('i','k',2,1,3,'0841g@A','0841g@A',NULL,'es','<s>g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.</s>'),('i','k',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('i','k',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('i','k',0,1,3,'09@C','09@C',NULL,'es','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('i','k',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('i','k',2,1,3,'0932a','0932a','0932a','es','a) evitar <s>posibles </s>interferencias perjudiciales,'),('i','k',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('i','k',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como</s>'),('i','k',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reglamentarias coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'directivas \'\'\'\'\'específicas.'),('i','k',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('i','k',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad;\'\'\'\'\''),('i','k',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('i','k',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'cumplir \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('i','k',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('i','k',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los \'\'\'\'\'servicios. A este respecto, actuarán \'\'\'\'\'de \'\'\'\'\'conformidad con lo dispuesto en \'\'\'\'\'la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('i','k',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('i','k',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) \'\'\'\'\'fomentando \'\'\'\'\'la inversión <s>orientada al mercado </s>y la innovación \'\'\'\'\'eficaces \'\'\'\'\'en infraestructuras nuevas y mejoradas, \'\'\'\'\'también teniendo en cuenta \'\'\'\'\'los riesgos \'\'\'\'\'de la inversión;\'\'\'\'\''),('i','k',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('i','k',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('i','k',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('i','k',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('i','k',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('i','k',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('i','k',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'al artículo 8. \'\'\'\'\'Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y proporcionados. \'\'\'\'\'A \'\'\'\'\'este \'\'\'\'\'respecto, \'\'\'\'\'actuarán en cumplimiento de los acuerdos internacionales \'\'\'\'\'pertinentes \'\'\'\'\'y podrán tener en cuenta consideraciones de orden público.'),('i','k',2,1,3,'0932c@A','0932c@A','0932c@A','es','\'\'\'\'\'ca) \'\'\'\'\'salvaguardar el uso eficiente de las \'\'\'\'\'radiofrecuencias, o\'\'\'\'\''),('i','k',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('i','k',2,1,3,'095','095','095','es','5. Los Estados miembros \'\'\'\'\'revisarán \'\'\'\'\'periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('i','k',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias,'),('i','k',2,1,3,'09@C1A','09@C1A',NULL,'es','<s>-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;</s>'),('i','k',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('i','k',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('i','k',2,1,3,'0841g','0841g',NULL,'es','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).</s>'),('i','k',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('i','k',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('i','k',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('i','k',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;</s>'),('i','k',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, <s>o salvo que por otras razones sea necesario para realizar </s>los <s>objetivos establecidos en los apartados 2 a 4, los </s>Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar \'\'\'\'\'una reglamentación tecnológicamente neutra \'\'\'\'\'y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('i','k',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('i','k',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos;</s>'),('i','k',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;'),('i','k',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('i','k',2,1,3,'09@C1','09@C1',NULL,'es','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:</s>'),('i','k',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('i','k',2,1,3,'084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('i','k',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que \'\'\'\'\'se puedan utilizar todos los tipos de tecnología empleados \'\'\'\'\'en \'\'\'\'\'los servicios de comunicaciones electrónicas en \'\'\'\'\'las bandas de \'\'\'\'\'frecuencia, \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas <s>puedan prestarse todos los tipos </s>de \'\'\'\'\'conformidad con sus respectivos planes nacionales \'\'\'\'\'de \'\'\'\'\'atribución \'\'\'\'\'de \'\'\'\'\'frecuencias y \'\'\'\'\'con \'\'\'\'\'lo dispuesto en \'\'\'\'\'el Reglamento de Radiocomunicaciones de la UIT.'),('i','k',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo \'\'\'\'\'un entorno regulador previsible;\'\'\'\'\''),('i','k',2,1,3,'09@C1a','09@C1a',NULL,'es','<s>a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('i','k',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en \'\'\'\'\'cuanto a \'\'\'\'\'la competencia y los consumidores que existen en \'\'\'\'\'las distintas regiones geográficas de \'\'\'\'\'los <s>distintos </s>Estados \'\'\'\'\'miembros;\'\'\'\'\''),('i','k',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas \'\'\'\'\'en las bandas de \'\'\'\'\'frecuencia, \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas <s>puedan prestarse todos los tipos </s>de <s>servicios de comunicaciones electrónicas de </s>conformidad con \'\'\'\'\'su plan nacional \'\'\'\'\'de atribución de \'\'\'\'\'frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en \'\'\'\'\'el Reglamento de Radiocomunicaciones de la \'\'\'\'\'UIT.\'\'\'\'\''),('i','k',2,2,4,'2821','2821',NULL,'es','<s>2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('i','k',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas \'\'\'\'\'por el \'\'\'\'\'proveedor;\'\'\'\'\''),('i','k',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('i','k',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'es','<s>Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.</s>'),('i','k',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('i','k',2,2,4,'213','213','213','es','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'fomentarán la divulgación de información comparable \'\'\'\'\'con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación puedan facilitar \'\'\'\'\'estas guías o técnicas, \'\'\'\'\'en particular cuando no se encuentren disponibles en el mercado con carácter gratuito \'\'\'\'\'o <s>por medio de terceros, de forma gratuita o </s>a un precio razonable. La información publicada por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o \'\'\'\'\'facilitar de \'\'\'\'\'estas guías interactivas o técnicas similares.'),('i','k',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('i','k',2,2,4,'2141a','2141a','2141a','es','a) \'\'\'\'\'ofrecer \'\'\'\'\'a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán exigir que dicha información se facilite \'\'\'\'\'inmediatamente \'\'\'\'\'antes de \'\'\'\'\'conectar \'\'\'\'\'la llamada;'),('i','k',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando \'\'\'\'\'puedan vulnerar \'\'\'\'\'los derechos y libertades de terceros, incluidas las infracciones \'\'\'\'\'de \'\'\'\'\'los derechos de autor y derechos afines, así como sus \'\'\'\'\'consecuencias jurídicas; \'\'\'\'\'y'),('i','k',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('i','k',2,2,4,'3412','3412',NULL,'es','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.</s>'),('i','k',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección \'\'\'\'\'frente a \'\'\'\'\'los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('i','k',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'es','<s>b ter) Aplicaciones de protección</s>'),('i','k',2,2,4,'2822','2822',NULL,'es','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('i','k',2,2,4,'212','212','212','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación obliguen \'\'\'\'\'a \'\'\'\'\'las empresas proveedoras de redes o \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'a publicar \'\'\'\'\'información transparente, comparable, \'\'\'\'\'adecuada \'\'\'\'\'y \'\'\'\'\'actualizada, según se indica en el Anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables <s>y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, </s>por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores \'\'\'\'\'y \'\'\'\'\'usuarios finales. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>asimismo </s>especificar requisitos adicionales <s>sobre el formato </s>en \'\'\'\'\'relación con la forma \'\'\'\'\'de \'\'\'\'\'publicar \'\'\'\'\'dicha \'\'\'\'\'información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('i','k',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('i','k',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('i','k',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('i','k',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, las opciones \'\'\'\'\'del abonado \'\'\'\'\'en cuanto a \'\'\'\'\'la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('i','k',2,2,4,'2232','2232',NULL,'es','<s>Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('i','k',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('i','k',2,2,4,'2141b','2141b',NULL,'es','<s>b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;</s>'),('i','k',2,2,4,'2021b5','2021b5',NULL,'es','<s>- el plazo para la conexión inicial, y</s>'),('i','k',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso \'\'\'\'\'a todos los números \'\'\'\'\'proporcionados \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita.\'\'\'\'\''),('i','k',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan acceder a los servicios y utilizarlos empleando números no geográficos en la Comunidad; y\'\'\'\'\''),('i','k',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('i','k',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('i','k',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, \'\'\'\'\'incluidos posibles mecanismos de certificación de <s>la </s>calidad, al objeto de garantizar que los usuarios <s>finales, incluidos los usuarios </s>finales <s>con discapacidad, </s>tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'Anexo \'\'\'\'\'III.'),('i','k',1,2,4,'20:14@A','20:14@A',NULL,'es','<s>(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.</s>'),('i','k',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción \'\'\'\'\'impuesta por el proveedor \'\'\'\'\'en cuanto a \'\'\'\'\'la utilización del \'\'\'\'\'equipo terminal \'\'\'\'\'suministrado;\'\'\'\'\''),('i','k',2,2,4,'3411','3411','341','es','1. Los Estados miembros garantizarán \'\'\'\'\'la disponibilidad de \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios \'\'\'\'\'no resueltos derivados de la presente Directiva entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales \'\'\'\'\'procedimientos \'\'\'\'\'permitan \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y, \'\'\'\'\'en <s>cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En </s>caso justificado, <s>los Estados miembros </s>podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('i','k',1,2,4,'20:14','20:14','20:14','es','(14) <s>Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. </s>Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas por \'\'\'\'\'el proveedor del servicio \'\'\'\'\'y/o \'\'\'\'\'de la red \'\'\'\'\'con \'\'\'\'\'el <s>tipo de contenido, la aplicación o el servicio de </s>que se \'\'\'\'\'celebre el contrato. Cuando no exista una competencia efectiva, \'\'\'\'\'las \'\'\'\'\'autoridades nacionales competentes deben recurrir a \'\'\'\'\'los \'\'\'\'\'mecanismos que prevé \'\'\'\'\'la \'\'\'\'\'Directiva 2002/19/CE para garantizar \'\'\'\'\'que <s>se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir </s>el \'\'\'\'\'acceso \'\'\'\'\'de \'\'\'\'\'los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('i','k',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, incluidos, en particular:'),('i','k',1,2,4,'20:14@B','20:14@B','20:14@B','es','(14 \'\'\'\'\'bis) A falta \'\'\'\'\'de normas de Derecho comunitario en este ámbito, \'\'\'\'\'la legalidad o nocividad de \'\'\'\'\'los contenidos, las aplicaciones y los servicios se \'\'\'\'\'determinan \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a <s>las autoridades competentes de </s>los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva \'\'\'\'\'marco y las Directivas específicas se entienden \'\'\'\'\'sin perjuicio de <s>las disposiciones de </s>la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre \'\'\'\'\'otras cosas, \'\'\'\'\'una norma relativa a la \'\'\'\'\'\"mera transmisión\" \'\'\'\'\'para los prestadores de servicios \'\'\'\'\'intermediarios, tal como se definen en \'\'\'\'\'la \'\'\'\'\'misma.\'\'\'\'\''),('i','k',1,2,4,'20:14@D','20:14@D',NULL,'es','<s>(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.</s>'),('i','k',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios de comunicaciones \'\'\'\'\'electrónicas disponibles al público, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'y otros usuarios finales que lo \'\'\'\'\'soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales servicios \'\'\'\'\'y/o tal \'\'\'\'\'conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('i','k',2,2,4,'2021b1','2021b1',NULL,'es','<s>- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,</s>'),('i','k',2,2,4,'204',NULL,'204','es','\'\'\'\'\'4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia y si se facilita información relativa a la ubicación de los autores de las llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados de cualquier limitación en el acceso a los servicios de urgencia, antes de la celebración del contrato y en caso de cambios en el acceso a los servicios de urgencia.\'\'\'\'\''),('i','k',2,2,4,'2141','2141','2141','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'reglamentación están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedoras \'\'\'\'\'de <s>comunicaciones electrónicas públicas y/o a </s>servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, \'\'\'\'\'a:'),('i','k',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'es','<s>Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.</s>'),('i','k',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('i','k',2,2,4,'282@A','282@A',NULL,'es','<s>2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.</s>'),('i','k',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas \'\'\'\'\'adoptadas \'\'\'\'\'para garantizar un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'reglamentación, \'\'\'\'\'a petición de ésta.'),('i','k',1,2,4,'20:14@C','20:14@C',NULL,'es','<s>(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.</s>'),('i','k',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento \'\'\'\'\'ofrecidos \'\'\'\'\'y los servicios de apoyo al cliente \'\'\'\'\'facilitados, \'\'\'\'\'así como los métodos para entrar en contacto con dichos \'\'\'\'\'servicios;\'\'\'\'\''),('i','k',2,2,4,'2141c','2141c','2141c','es','\'\'\'\'\'b) \'\'\'\'\'informar a los abonados de \'\'\'\'\'los cambios que se produzcan en \'\'\'\'\'las \'\'\'\'\'políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('i','k',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'según corresponda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan <s>debidamente </s>en cuenta \'\'\'\'\'en la mayor medida posible \'\'\'\'\'las opiniones de los usuarios \'\'\'\'\'finales y \'\'\'\'\'los \'\'\'\'\'consumidores (incluidos, particularmente, los usuarios con discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('i','k',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan \'\'\'\'\'un mecanismo \'\'\'\'\'de consulta que \'\'\'\'\'garantice \'\'\'\'\'que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público, \'\'\'\'\'se tengan debidamente en cuenta <s>las cuestiones relativas a </s>los \'\'\'\'\'intereses de \'\'\'\'\'los \'\'\'\'\'consumidores en materia de comunicaciones electrónicas.\'\'\'\'\''),('i','k',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('i','k',2,2,4,'2811b@A','2811b@A',NULL,'es','<s>b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.</s>'),('i','k',2,2,4,'207','207','207','es','\'\'\'\'\'5. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('i','k',1,2,4,'20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de \'\'\'\'\'terceros, \'\'\'\'\'las <s>terceras personas, las </s>autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información \'\'\'\'\'puede \'\'\'\'\'incluir \'\'\'\'\'información \'\'\'\'\'de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse \'\'\'\'\'de \'\'\'\'\'los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, <s>así como </s>para la \'\'\'\'\'intimidad \'\'\'\'\'y \'\'\'\'\'para \'\'\'\'\'la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el <s>artículo 33, </s>apartado \'\'\'\'\'2 bis del artículo 33 \'\'\'\'\'de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en \'\'\'\'\'las sedes electrónicas \'\'\'\'\'de las autoridades públicas nacionales. Las autoridades nacionales de \'\'\'\'\'reglamentación han \'\'\'\'\'de \'\'\'\'\'poder \'\'\'\'\'obligar a los proveedores a difundir esta información \'\'\'\'\'normalizada \'\'\'\'\'a todos sus clientes \'\'\'\'\'en \'\'\'\'\'la forma que dichas autoridades estimen más \'\'\'\'\'conveniente. \'\'\'\'\'La información debe incluirse también en los \'\'\'\'\'contratos cuando lo prescriban los Estados miembros.\'\'\'\'\''),('i','k',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('i','k',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('i','k',2,2,4,'2141d','2141d','2141d','es','\'\'\'\'\'c) \'\'\'\'\'informar a los abonados de su derecho a \'\'\'\'\'decidir si incluyen \'\'\'\'\'sus datos personales en una guía y <s>sobre las características de </s>los \'\'\'\'\'tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE, \'\'\'\'\'y'),('i','k',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('i','k',2,2,4,'214@A2','214@A2',NULL,'es','<s>Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.</s>'),('i','k',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('i','k',2,2,4,'32@A','32@A',NULL,'es','<s>Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.</s>'),('i','k',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles \'\'\'\'\'mínimos \'\'\'\'\'de calidad del \'\'\'\'\'servicio \'\'\'\'\'que se \'\'\'\'\'ofrecen, en particular \'\'\'\'\'el \'\'\'\'\'plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('i','k',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para que:'),('i','k',2,2,4,'334','334',NULL,'es','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('i','k',2,2,4,'2022','2022','2022','es','\'\'\'\'\'Los Estados miembros también podrán exigir que el \'\'\'\'\'contrato \'\'\'\'\'incluya \'\'\'\'\'asimismo toda información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('i','k',2,2,4,'214@A1','214@A1','214@A1','es','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros \'\'\'\'\'podrán exigir \'\'\'\'\'que las <s>autoridades nacionales de regulación obliguen a las </s>empresas a que se \'\'\'\'\'refiere \'\'\'\'\'el apartado \'\'\'\'\'3 difundan de forma gratuita \'\'\'\'\'información de interés público a los antiguos y nuevos \'\'\'\'\'abonados, cuando proceda. En este caso, las \'\'\'\'\'autoridades públicas competentes ofrecerán dicha información en un formato \'\'\'\'\'normalizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('i','k',2,2,4,'2812','2812','2812','es','\'\'\'\'\'Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y <s>velar por </s>que en tales \'\'\'\'\'casos \'\'\'\'\'los \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('i','k',2,2,4,'3412@A','3412@A',NULL,'es','<s>Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.</s>'),('i','k',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para \'\'\'\'\'atender \'\'\'\'\'debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'un mecanismo adecuado \'\'\'\'\'de consulta. \'\'\'\'\'Este mecanismo podría \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se \'\'\'\'\'encargue \'\'\'\'\'de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, \'\'\'\'\'funcione \'\'\'\'\'de manera transparente y \'\'\'\'\'participe \'\'\'\'\'en los mecanismos existentes de consulta de los interesados. Además, \'\'\'\'\'podría \'\'\'\'\'establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debería, \'\'\'\'\'sin \'\'\'\'\'embargo, \'\'\'\'\'permitir la vigilancia sistemática del uso de \'\'\'\'\'internet.\'\'\'\'\''),('i','k',2,2,4,'2141e','2141e','2141e','es','\'\'\'\'\'d) \'\'\'\'\'informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios \'\'\'\'\'existentes \'\'\'\'\'que estén dirigidos a ellos.'),('i','k',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('i','k',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('i','k',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('i','k',2,2,4,'2231','2231','223','es','3. Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, <s>así como para garantizar que la capacidad de </s>los \'\'\'\'\'Estados miembros garantizarán que \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'reglamentación tienen capacidad de \'\'\'\'\'establecer \'\'\'\'\'los \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio exigidos a la empresa \'\'\'\'\'o \'\'\'\'\'empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas \'\'\'\'\'de \'\'\'\'\'comunicaciones. \'\'\'\'\''),('i','k',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('i','k',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('i','k',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión \'\'\'\'\'a la red pública de comunicaciones \'\'\'\'\'o \'\'\'\'\'a \'\'\'\'\'los servicios \'\'\'\'\'de comunicaciones electrónicas disponibles al público \'\'\'\'\'en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad.\'\'\'\'\''),('i','k',2,2,4,'332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'y otras autoridades competentes \'\'\'\'\'podrán promover \'\'\'\'\'la <s>medida en que proceda, la </s>cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'facilitarse \'\'\'\'\'en aplicación del artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y del artículo 20, apartado 2.'),('i','k',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('i','k',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('i','k',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('i','k',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores, entre otras cosas, \'\'\'\'\'que:'),('i','k',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, <s>restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, </s>condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('i','k',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('i','k',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, \'\'\'\'\'incluso a través de una \'\'\'\'\'la competencia basada en \'\'\'\'\'infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('i','k',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('i','k',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('i','k',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('i','k',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no estén activos y/o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('i','k',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'y/o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos <s>anteriores </s>de \'\'\'\'\'acceso previo, \'\'\'\'\'como el acceso a <s>los </s>conductos;'),('i','k',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('i','k',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones <s>necesarias </s>del anexo II \'\'\'\'\'que sean necesarias \'\'\'\'\'para adaptarlo a la evolución de \'\'\'\'\'las tecnologías \'\'\'\'\'y \'\'\'\'\'los mercados. Las \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el \'\'\'\'\'procedimiento de reglamentación con control \'\'\'\'\'previsto \'\'\'\'\'en el apartado 3 del artículo 14. \'\'\'\'\'Al \'\'\'\'\'aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('i','k',2,1,1,'094','094','094','es','4. \'\'\'\'\'No \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando <s>se constate que </s>un operador \'\'\'\'\'esté sujeto a obligaciones \'\'\'\'\'en \'\'\'\'\'virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de la \'\'\'\'\'red, incluida la de facilitar el \'\'\'\'\'acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local \'\'\'\'\'en \'\'\'\'\'una ubicación \'\'\'\'\'determinada, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('i','k',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('i','k',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'compartición \'\'\'\'\'de \'\'\'\'\'instalaciones conexas, como \'\'\'\'\'conductos, edificios o \'\'\'\'\'entradas \'\'\'\'\'a edificios, \'\'\'\'\'antenas \'\'\'\'\'torres y otras construcciones de soporte, \'\'\'\'\'canalizaciones, \'\'\'\'\'mástiles, bocas de \'\'\'\'\'registro \'\'\'\'\'y \'\'\'\'\'cajetines;\'\'\'\'\''),('i','k',2,1,1,'1212f@A','1212f@A',NULL,'es','<s>f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;</s>'),('i','k',2,1,1,'123','123','123','es','3. Cuando \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'impongan a un operador obligaciones \'\'\'\'\'relativas al \'\'\'\'\'acceso de conformidad con lo \'\'\'\'\'dispuesto \'\'\'\'\'en el presente artículo, <s>las autoridades nacionales de reglamentación </s>podrán \'\'\'\'\'establecer \'\'\'\'\'condiciones técnicas u operativas \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'proveedores y/o \'\'\'\'\'beneficiarios de \'\'\'\'\'dicho \'\'\'\'\'acceso \'\'\'\'\'cuando ello sea \'\'\'\'\'necesario para garantizar el funcionamiento normal de la red. Las obligaciones \'\'\'\'\'sobre \'\'\'\'\'normas o especificaciones técnicas \'\'\'\'\'especiales deberán ajustarse a \'\'\'\'\'las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('i','k',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios \'\'\'\'\'asociados, \'\'\'\'\'como \'\'\'\'\'servicios de \'\'\'\'\'identidad, \'\'\'\'\'ubicación \'\'\'\'\'y <s>capacidad de </s>presencia.'),('i','k',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('i','k',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('i','k',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien <s>la conveniencia de imponer </s>las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'cómo se impondrían \'\'\'\'\'dichas obligaciones \'\'\'\'\'para resultar \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('i','k',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes <s>toda inversión pública realizada y </s>los riesgos incurridos al \'\'\'\'\'efectuarla;\'\'\'\'\''),('i','k',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('i','k',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','k',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','k',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('i','k',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','k',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','k',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','k',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','k',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 6 bis \'\'\'\'\'del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','k',2,2,5,'0441','0441','044','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, 3 \'\'\'\'\'y \'\'\'\'\'3 bis, \'\'\'\'\'la Comisión, previa consulta a la \'\'\'\'\'Agencia \'\'\'\'\'Europea <s>del Mercado </s>de \'\'\'\'\'Seguridad de \'\'\'\'\'las \'\'\'\'\'Redes \'\'\'\'\'y \'\'\'\'\'de la Información, \'\'\'\'\'al \'\'\'\'\'Grupo de Trabajo del Artículo 29 y al \'\'\'\'\'Supervisor Europeo de Protección de Datos, podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'en particular en relación con las circunstancias, \'\'\'\'\'la forma de presentación \'\'\'\'\'y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('b','k',2,2,5,'15@A41','15@A41','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta a la \'\'\'\'\'ENISA, al Grupo de Trabajo del Artículo 29 \'\'\'\'\'y a \'\'\'\'\'las autoridades de reglamentación \'\'\'\'\'pertinentes.'),('b','k',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','k',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 bis) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución maliciosa de códigos, los ataques de denegación de servicio y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('b','k',2,2,5,'043@A',NULL,'043@A','es','\'\'\'\'\'3 bis. Los Estados miembros se asegurarán de que la autoridad nacional competente pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales al abonado afectado, sobre la forma que debe adoptar dicha notificación, así como sobre la manera de llevarla a cabo.\'\'\'\'\''),('b','k',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('b','k',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','k',2,2,5,'0431','043','0431','es','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'afectado valorará el alcance de la violación, evaluará su gravedad y juzgará si es necesario notificarla \'\'\'\'\'al <s>público notificará dicha violación al </s>abonado afectado y a la autoridad nacional \'\'\'\'\'competente, teniendo en cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la </s>autoridad nacional \'\'\'\'\'competente \'\'\'\'\'de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 3 bis.\'\'\'\'\''),('b','k',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j','i',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('j','i',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('j','i',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, \'\'\'\'\'including an appropriate risk-sharing among those undertakings enjoying access \'\'\'\'\'to \'\'\'\'\'these new facilities;\'\'\'\'\''),('j','i',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('j','i',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('j','i',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('j','i',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('j','i',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('j','i',2,1,1,'1212f@A',NULL,'1212f@A','en','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\''),('j','i',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('j','i',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('j','i',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;'),('j','i',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('j','i',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('j','i',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('j','i',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;'),('j','i',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('j','i',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition'),('j','i',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('j','i',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('j','i',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('j','i',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('j','i',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('j','i',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:'),('j','i',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any </s>restrictions on access to services and applications, \'\'\'\'\'traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.'),('j','i',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('j','i',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('j','i',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('j','i',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('j','i',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('j','i',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('j','i',2,2,4,'2231','2231','2231','en','3. A national regulatory authority may \'\'\'\'\'issue guidelines setting \'\'\'\'\'minimum quality of service \'\'\'\'\'requirements, and, if appropriate, take other measures, \'\'\'\'\'in order to prevent degradation of service and slowing of traffic over \'\'\'\'\'networks, and to ensure that the ability of users to access or distribute content or to run applications and services of their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).'),('j','i',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.'),('j','i',2,2,4,'332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('j','i',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('j','i',2,2,4,'2141e','2141e','2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.'),('j','i',2,2,4,'214@A1','214@A1','214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('j','i',2,2,4,'2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.'),('j','i',2,2,4,'3412@A',NULL,'3412@A','en','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\''),('j','i',2,2,4,'2022','2022','2022','en','The contract shall also include \'\'\'\'\'any \'\'\'\'\'information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.'),('j','i',2,2,4,'334','334','334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('j','i',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:'),('j','i',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('j','i',2,2,4,'2021b3','2021b3','2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,'),('j','i',2,2,4,'32@A',NULL,'32@A','en','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\''),('j','i',0,2,4,'20','20','20','en','Article 20 − Contracts'),('j','i',2,2,4,'214@A2','214@A2','214@A2','en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.'),('j','i',2,2,4,'2141d','2141d','2141d','en','(d) inform subscribers of their right to <s>determine whether or not to </s>include their personal data in a directory, and of the types of data \'\'\'\'\'concerned; \'\'\'\'\'and'),('j','i',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('j','i',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('j','i',1,2,4,'20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.'),('j','i',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('j','i',2,2,4,'207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('j','i',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.'),('j','i',2,2,4,'2811b@A',NULL,'2811b@A','en','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\''),('j','i',2,2,4,'2141c','2141c','2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;'),('j','i',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('j','i',1,2,4,'20:14@C',NULL,'20:14@C','en','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\''),('j','i',2,2,4,'2021b4','2021b4','2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,'),('j','i',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('j','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','en','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\''),('j','i',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including'),('j','i',2,2,4,'282@A',NULL,'282@A','en','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\''),('j','i',2,2,4,'2141','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:'),('j','i',2,2,4,'2021b1','2021b','2021b1','en','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided \'\'\'\'\'in \'\'\'\'\'the whole of the national territory,\'\'\'\'\''),('j','i',2,2,4,'204','204',NULL,'en','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>'),('j','i',1,2,4,'20:14@D','20:14@D','20:14@D','en','(14d) Since inconsistent \'\'\'\'\'remedies \'\'\'\'\'will significantly impair the achievement of the internal market, the Commission should assess any \'\'\'\'\'guidelines or other \'\'\'\'\'measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.'),('j','i',2,2,4,'2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('j','i',1,2,4,'20:14','20:14','20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).'),('j','i',1,2,4,'20:14@B','20:14@B','20:14@B','en','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. <s>The Framework </s>Directive \'\'\'\'\'2002/22/EC is \'\'\'\'\'without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service \'\'\'\'\'providers. \'\'\'\'\'Directive \'\'\'\'\'2002/22/EC does \'\'\'\'\'not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant \'\'\'\'\'law enforcement \'\'\'\'\'authorities.'),('j','i',2,2,4,'2021b',NULL,'2021b','en','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\''),('j','i',2,2,4,'3411','3411','3411','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('j','i',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;'),('j','i',1,2,4,'20:14@A','20:14@A','20:14@A','en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to \'\'\'\'\'issue guidelines setting \'\'\'\'\'minimum quality of service requirements under Directive \'\'\'\'\'2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective \'\'\'\'\'with regard to the interests of users and all other relevant \'\'\'\'\'circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\''),('j','i',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('j','i',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('j','i',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('j','i',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('j','i',2,2,4,'2811a','2811a',NULL,'en','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>'),('j','i',2,2,4,'2021b5','2021b5','2021b5','en','- the time for the initial connection, and'),('j','i',2,2,4,'2141b','2141b','2141b','en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;'),('j','i',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and'),('j','i',2,2,4,'2232','2232','2232','en','The Commission may, having examined such \'\'\'\'\'guidelines or measures \'\'\'\'\'and consulted [xxx], adopt technical implementing measures \'\'\'\'\'in that regard \'\'\'\'\'if it considers that the \'\'\'\'\'guidelines or measures \'\'\'\'\'may create a barrier to the internal market. \'\'\'\'\'Those measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('j','i',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('j','i',2,2,4,'2021c','2021c','2021c','en','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;'),('j','i',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('j','i',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other identifiers; and'),('j','i',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('j','i',2,2,4,'212','212','212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.'),('j','i',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('j','i',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('j','i',2,2,4,'3412','3412','3412','en','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.'),('j','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','en','\'\'\'\'\'(bb) Protection software \'\'\'\'\''),('j','i',2,2,4,'2822','2822','2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('j','i',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided <s>immediately </s>prior to connecting the call;'),('j','i',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related \'\'\'\'\'right, \'\'\'\'\'and their <s>legal </s>consequences; and'),('j','i',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('j','i',2,2,4,'213','213','213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities make \'\'\'\'\'such guides or <s>similar </s>techniques <s>are not </s>available \'\'\'\'\'themselves or through third parties, \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge \'\'\'\'\'the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('j','i',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('j','i',2,2,4,'2821','2821','2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('j','i',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('j','i',2,2,4,'2021b2','2021b2','2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,'),('j','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','en','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\''),('j','i',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('j','i',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;'),('j','i',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their national frequency allocation \'\'\'\'\'plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.'),('j','i',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory predictability \'\'\'\'\'through the continuity of remedies \'\'\'\'\'over \'\'\'\'\'several market reviews as appropriate;\'\'\'\'\''),('j','i',2,1,3,'09@C1a','09@C1a','09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;'),('j','i',2,1,3,'084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('j','i',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\''),('j','i',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('j','i',2,1,3,'09@C1b','09@C1b','09@C1b','en','(b) harmonise the conditions attached to such rights;'),('j','i',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;'),('j','i',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('j','i',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('j','i',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('j','i',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('j','i',2,1,3,'09@C1','09@C1','09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:'),('j','i',2,1,3,'09@C1d',NULL,'09@C1d','en','\'\'\'\'\'(d) identify the bands to which the principle of service neutrality applies.\'\'\'\'\''),('j','i',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('j','i',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.'),('j','i',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('j','i',2,1,3,'0841g','0841g','0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).'),('j','i',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequency \'\'\'\'\'sharing,\'\'\'\'\''),('j','i',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.'),('j','i',2,1,3,'09@C1A','09@C1A','09@C1A','en','(-a) apply the radio spectrum \'\'\'\'\'action \'\'\'\'\'programme established pursuant to Article 8b(4);'),('j','i',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\''),('j','i',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('j','i',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('j','i',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('j','i',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with <s>their obligations under the Treaty and, where applicable, corresponding </s>international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\''),('j','i',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;'),('j','i',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('j','i',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('j','i',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('j','i',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by \'\'\'\'\'encouraging sharing \'\'\'\'\'of \'\'\'\'\'investment and by ensuring \'\'\'\'\'appropriate \'\'\'\'\'sharing \'\'\'\'\'of \'\'\'\'\'risk between \'\'\'\'\'investors and those undertakings enjoying \'\'\'\'\'access to the new facilities;\'\'\'\'\''),('j','i',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('j','i',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).'),('j','i',2,1,3,'083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('j','i',2,1,3,'0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.'),('j','i',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('j','i',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\''),('j','i',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('j','i',2,1,3,'082c','082c','082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('j','i',2,1,3,'0932a','0932a','0932a','en','(a) avoid <s>harmful interference, notably to ensure technical quality of service and </s>the \'\'\'\'\'possibility \'\'\'\'\'of \'\'\'\'\'harmful interference,\'\'\'\'\''),('j','i',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('j','i',0,1,3,'09@C','09@C','09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('j','i',2,1,3,'0841g@A','0841g@A','0841g@A','en','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.'),('j','i',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>'),('j','i',2,1,3,'09@C2','09@C2','09@C2','en','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).'),('j','i',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('j','i',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('j','i',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('j','i',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('j','i',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('j','i',2,1,3,'096','096','096','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from \'\'\'\'\'... (The \'\'\'\'\'date of transposition of this \'\'\'\'\'Directive.).\'\'\'\'\''),('j','i',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('j','i',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('j','i',3,1,2,'A1A19','A1A19',NULL,'en','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>'),('j','i',3,1,2,'A1A','A1A',NULL,'en','<s>A. Conditions which may be attached to a general authorisation</s>'),('j','i',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('j','i',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('j','i',2,2,5,'066@A','066@A','066@A','en','6a. \'\'\'\'\'Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic \'\'\'\'\'data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article \'\'\'\'\'4 (c) \'\'\'\'\'of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public \'\'\'\'\'or private \'\'\'\'\'electronic communications \'\'\'\'\'network, an information society service \'\'\'\'\'or related terminal and electronic communication equipment, except where such interests are overridden by the interests \'\'\'\'\'for \'\'\'\'\'the fundamental rights and freedoms of the data subject. Such processing \'\'\'\'\'must \'\'\'\'\'be restricted to that which is strictly necessary for the purposes of such security activity.'),('j','i',2,2,5,'04411','04411','04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to \'\'\'\'\'3b, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European Data Protection Supervisor, <s>the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, </s>relevant stakeholders and ENISA, \'\'\'\'\'recommend \'\'\'\'\'technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a \'\'\'\'\'and 3b.\'\'\'\'\''),('j','i',2,2,5,'022i','022i',NULL,'en','<s>(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.</s>'),('j','i',0,2,5,'02','02','02','en','Article 2 − Definitions'),('j','i',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('j','i',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('j','i',2,2,5,'041@A5',NULL,'041@A5','en','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\''),('j','i',0,2,5,'18','18','18','en','Article 18 − Review'),('j','i',1,2,5,'03:27@A','03:27@A','03:27@A','en','(27a) IP addresses are essential to the working of the internet. They \'\'\'\'\'identify \'\'\'\'\'network \'\'\'\'\'participating devices, \'\'\'\'\'such as computers or mobile smart \'\'\'\'\'devices by \'\'\'\'\'a \'\'\'\'\'number. \'\'\'\'\'Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly \'\'\'\'\'evolving, \'\'\'\'\'questions have arisen about their \'\'\'\'\'use \'\'\'\'\'as personal data in certain circumstances. \'\'\'\'\'The Commission should therefore conduct a study regarding \'\'\'\'\'IP addresses <s>should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, </s>and \'\'\'\'\'their use and present \'\'\'\'\'such proposals as may be appropriate.'),('j','i',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('j','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','en','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\''),('j','i',2,2,5,'043@B',NULL,'043@B','en','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\''),('j','i',2,2,5,'0434','0434',NULL,'en','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>'),('j','i',2,2,5,'181@A',NULL,'181@A','en','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\''),('j','i',2,2,5,'041@A4',NULL,'041@A4','en','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\''),('j','i',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('j','i',2,2,5,'041@A','041@A','041@A','en','1a. Without prejudice to the provisions of Directive \'\'\'\'\'95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), \'\'\'\'\'these measures shall include:'),('j','i',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('j','i',2,2,5,'15@A42','15@A42','15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('j','i',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('j','i',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('j','i',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('j','i',2,2,5,'043@A1',NULL,'043@A1','en','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\''),('j','i',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('j','i',2,2,5,'0442','0442','0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('j','i',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('j','i',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising <s>of </s>personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to \'\'\'\'\'users. \'\'\'\'\'Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified by the relevant service provider of every security breach without \'\'\'\'\'delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue \'\'\'\'\'delay <s>in order </s>to <s>be able to take </s>the \'\'\'\'\'persons affected by the breach, as appropriate. Furthermore, and \'\'\'\'\'in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of \'\'\'\'\'unauthorized \'\'\'\'\'access to the content of e-mails, access to credit card records, etc.), <s>it is essential that </s>the relevant service providers \'\'\'\'\'should, in addition to the competent national authorities, immediately \'\'\'\'\'notify affected users \'\'\'\'\'directly. Finally, providers \'\'\'\'\'should \'\'\'\'\'annually \'\'\'\'\'notify affected users <s>once a year </s>of all breaches of security under this Directive that occurred during the \'\'\'\'\'relevant time period. \'\'\'\'\'The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.'),('j','i',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('j','i',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('j','i',2,2,5,'0432','0432','0432','en','\'\'\'\'\'The \'\'\'\'\'provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services <s>has demonstrated </s>to \'\'\'\'\'consumers, which is \'\'\'\'\'the \'\'\'\'\'data controller and \'\'\'\'\'the \'\'\'\'\'provider of information society services, shall notify their users beforehand \'\'\'\'\'to \'\'\'\'\'avoid imminent and direct danger to \'\'\'\'\'the rights and interests of \'\'\'\'\'consumers.\'\'\'\'\''),('j','i',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('j','i',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('j','i',2,2,5,'043@A4',NULL,'043@A4','en','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\''),('j','i',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('j','i',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('j','i',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('j','i',1,2,5,'143:35@B','143:35@B',NULL,'en','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>'),('j','i',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('j','i',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('j','i',2,2,5,'151@B','151@B','151@B','en','1b. Providers of publicly available communications services \'\'\'\'\'and providers of information society services \'\'\'\'\'shall notify the \'\'\'\'\'independent data protection authorities, \'\'\'\'\'without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the \'\'\'\'\'independent data protection \'\'\'\'\'authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.'),('j','i',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('j','i',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('j','i',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('j','i',2,2,5,'043@A3',NULL,'043@A3','en','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\''),('j','i',2,2,5,'141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('j','i',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('j','i',2,2,5,'15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('j','i',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('j','i',2,2,5,'022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('j','i',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, and is offered the right to refuse such \'\'\'\'\'processing and is offered the right to refuse such processing by <s>the </s>data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('j','i',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('j','i',1,2,5,'01:26@A','01:26@A','01:26@A','en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to \'\'\'\'\'privacy and the right to confidentiality and security of information technology systems, \'\'\'\'\'with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.'),('j','i',2,2,5,'0433','0433','0433','en','<s>3b. </s>Notification of a \'\'\'\'\'security \'\'\'\'\'breach to a subscriber or individual <s>concerned </s>shall not be required if the provider has demonstrated to the <s>satisfaction of the </s>competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not \'\'\'\'\'authorized \'\'\'\'\'to access the data.'),('j','i',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('j','i',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('j','i',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('j','i',2,2,5,'181','181','181','en','\'\'\'\'\'By ... (Two \'\'\'\'\'years \'\'\'\'\'from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.\'\'\'\'\''),('j','i',2,2,5,'041@A2','041@A2','041@A2','en','- \'\'\'\'\'appropriate technical and organisational measures to \'\'\'\'\'protect \'\'\'\'\'the network and services \'\'\'\'\'against \'\'\'\'\'accidental, \'\'\'\'\'unlawful <s>destruction, accidental loss </s>or <s>alteration, or </s>unauthorised \'\'\'\'\'usage \'\'\'\'\'or \'\'\'\'\'interference with \'\'\'\'\'or \'\'\'\'\'hindering of their functioning or availability;\'\'\'\'\''),('j','i',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect the principle of technology neutrality.\'\'\'\'\''),('j','i',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('j','i',2,2,5,'041@B','041@B','041@B','en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and \'\'\'\'\'information society services and \'\'\'\'\'to issue recommendations about best practices \'\'\'\'\'and performance indicators \'\'\'\'\'concerning the level of security which these measures should achieve.'),('j','i',2,2,5,'041@A1','041@A1','041@A1','en','- \'\'\'\'\'appropriate technical and organisational measures to \'\'\'\'\'ensure that personal data can be accessed only by authorised personnel for legally authorised \'\'\'\'\'purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\''),('j','i',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('j','i',2,2,5,'0431','0431','0431','en','3. In <s>the </s>case of a \'\'\'\'\'breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to \'\'\'\'\'personal data \'\'\'\'\'transmitted, stored or otherwise processed in connection with \'\'\'\'\'the \'\'\'\'\'provision of publicly available communications services in the Community, the \'\'\'\'\'provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State <s>and the subscriber or individual concerned </s>of such a \'\'\'\'\'breach. \'\'\'\'\'The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and <s>the contact points where more information can be obtained, and shall </s>recommend measures to mitigate \'\'\'\'\'its \'\'\'\'\'possible negative \'\'\'\'\'effects. \'\'\'\'\'The notification to the competent authority shall, in addition, describe the consequences of <s>the personal data breach </s>and the measures <s>proposed or </s>taken by the provider to address the breach.'),('j','i',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('j','i',2,2,5,'041@A3','041@A3','041@A3','en','- <s>implement </s>a security policy with respect to the processing of personal \'\'\'\'\'data;\'\'\'\'\''),('j','i',1,2,5,'06:26@B','06:26@B','06:26@B','en','(26b) The processing of traffic data for <s>the purpose of ensuring </s>network and information \'\'\'\'\'security purposes, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted \'\'\'\'\'data will enable the processing \'\'\'\'\'of \'\'\'\'\'such \'\'\'\'\'data <s>controllers would, under normal circumstances, be considered to be </s>for the legitimate interest of the data controller \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of <s>Article 7(f) of Directive 95/46/EC. This could for example include </s>preventing unauthorized access \'\'\'\'\'and malicious code distribution, stopping the \'\'\'\'\'denial of service \'\'\'\'\'attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\''),('j','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','en','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.'),('j','i',2,2,5,'15@A41','15@A41','15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\''),('j','i',2,2,5,'04412','04412','04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.'),('j','i',2,2,5,'043@A2',NULL,'043@A2','en','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\''),('b','k',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas afectado notificará esta violación al abonado afectado y a la autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('b','k',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','k',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','k',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('b','k',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','k',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, deberá evaluar los riesgos asociados a ella, por ejemplo estableciendo el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad aplicadas), la causa y la extensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los \'\'\'\'\'incidentes de seguridad \'\'\'\'\'que puedan redundar en riesgo grave para la intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) \'\'\'\'\'deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('b','k',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','k',2,2,5,'0442','0442',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','k',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('b','k',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','k',2,2,5,'181','181',NULL,'es','<s>La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('b','k',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','k',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','k',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','k',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.\'\'\'\'\''),('b','k',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en aplicación \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'ejecución. \'\'\'\'\'Las sanciones \'\'\'\'\'serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el \'\'\'\'\'<plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','k',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','k',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o tomadas por el proveedor respecto a la violación de los datos personales.\'\'\'\'\''),('b','k',2,2,5,'15@A42','15@A42',NULL,'es','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','k',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','k',2,2,5,'022e','022e','022e','es','e) \'\'\'\'\'trasladado a la Directiva marco (\"llamada\": \'\'\'\'\'una conexión establecida por medio de un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponible para el público que permita la comunicación \'\'\'\'\'de voz bidireccional.)\'\'\'\'\''),('b','k',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','k',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','k',2,2,5,'15@A2','15@A2','15@A2','es','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','k',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','k',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','k',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','k',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Revisión</s>'),('b','k',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','k',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','k',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('b','k',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','k',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','k',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','k',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'i) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('b','k',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) n.o 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información.\'\'\'\'\''),('b','k',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','k',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','k',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('b','k',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida humana,\'\'\'\'\''),('b','k',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('b','k',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','k',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','k',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','k',3,1,2,'A1A19','A1A19','A1A19','es','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE, la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('b','k',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','k',2,1,3,'0961','096','0961','es','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas \'\'\'\'\'y \'\'\'\'\'a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso de frecuencias concedidas \'\'\'\'\'a partir <s>del 31 </s>de \'\'\'\'\'[en función \'\'\'\'\'de \'\'\'\'\'la fecha de incorporación al Derecho nacional].\'\'\'\'\''),('b','k',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'ba) asegurar la calidad técnica del servicio,\'\'\'\'\''),('b','k',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','k',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','k',0,1,3,'09@C','09@C',NULL,'es','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('b','k',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('b','k',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','k',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].</s>'),('b','k',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','k',2,1,3,'084g','084g',NULL,'es','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.</s>'),('b','k',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','k',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','k',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('b','k',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','k',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y</s>'),('b','k',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','k',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('b','k',2,1,3,'0932d','0932d','0932d','es','d) cumplir \'\'\'\'\'un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','k',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reglamentarias coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'directivas \'\'\'\'\'específicas.'),('b','k',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','k',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) fomentando la inversión y la innovación eficaces en infraestructuras nuevas y mejoradas, también teniendo en cuenta los riesgos de la inversión;\'\'\'\'\''),('b','k',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','k',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('b','k',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','k',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('b','k',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('b','k',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','k',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('b','k',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','k',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','k',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','k',2,1,3,'095','095','095','es','5. Los Estados miembros \'\'\'\'\'revisarán \'\'\'\'\'periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','k',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('b','k',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('b','k',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'ca) salvaguardar el uso eficiente de las radiofrecuencias, o\'\'\'\'\''),('b','k',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('b','k',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('b','k',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','k',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar \'\'\'\'\'una reglamentación tecnológicamente neutra \'\'\'\'\'y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','k',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','k',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','k',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('b','k',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','k',2,1,3,'09@C1','09@C1',NULL,'es','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:</s>'),('b','k',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;</s>'),('b','k',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('b','k',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','k',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología \'\'\'\'\'empleados en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'en las bandas de \'\'\'\'\'frecuencia, disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','k',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','k',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('b','k',2,1,3,'09@C1a','09@C1a',NULL,'es','<s>a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('b','k',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('b','k',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo un entorno regulador previsible;\'\'\'\'\''),('b','k',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','k',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que <s>en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas </s>puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas en las bandas \'\'\'\'\'de \'\'\'\'\'frecuencia, disponibles para los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'de conformidad con su plan nacional de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','k',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;\'\'\'\'\''),('b','k',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','k',2,2,4,'2821','2821',NULL,'es','<s>2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','k',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre las políticas de gestión del tráfico aplicadas por el proveedor;\'\'\'\'\''),('b','k',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','k',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','k',2,2,4,'213','213','213','es','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información \'\'\'\'\'comparable con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación \'\'\'\'\'puedan facilitar \'\'\'\'\'estas guías o técnicas, \'\'\'\'\'en particular \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado con carácter gratuito o a un precio razonable. La información publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'facilitar de \'\'\'\'\'estas guías interactivas o técnicas similares.'),('b','k',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','k',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección frente a los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','k',2,2,4,'3412','3412',NULL,'es','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.</s>'),('b','k',2,2,4,'2822','2822',NULL,'es','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('b','k',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de conectar la llamada;\'\'\'\'\''),('b','k',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando puedan vulnerar los derechos y libertades de terceros, incluidas las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y\'\'\'\'\''),('b','k',2,2,4,'212','212','212','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales de reglamentación obliguen a las \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes \'\'\'\'\'o servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'a publicar \'\'\'\'\'información \'\'\'\'\'transparente, \'\'\'\'\'comparable, adecuada y \'\'\'\'\'actualizada, según se indica en el Anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores y usuarios finales. Las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación podrán especificar requisitos adicionales en relación con la \'\'\'\'\'forma \'\'\'\'\'de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('b','k',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','k',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','k',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','k',2,2,4,'2021e1','2021e','2021e1','es','\'\'\'\'\'- todos \'\'\'\'\'los \'\'\'\'\'gastos relacionados con la \'\'\'\'\'conservación del número y otros \'\'\'\'\'identificadores, y\'\'\'\'\''),('b','k',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, las opciones del abonado en cuanto a la posibilidad de incluir o no sus datos personales en una guía determinada y \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'de \'\'\'\'\'que se trate;\'\'\'\'\''),('b','k',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, \'\'\'\'\'los Estados miembros garantizarán que las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tienen capacidad de establecer \'\'\'\'\'los requisitos mínimos de calidad del servicio \'\'\'\'\'exigidos \'\'\'\'\'a \'\'\'\'\'la empresa o \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes públicas de comunicaciones. <s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','k',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','k',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','k',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','k',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','k',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;');
INSERT INTO `tp_diff_texts` VALUES ('b','k',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan \'\'\'\'\'acceder \'\'\'\'\'a los servicios \'\'\'\'\'y utilizarlos empleando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('b','k',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción impuesta por el proveedor en cuanto a la utilización del equipo terminal suministrado;\'\'\'\'\''),('b','k',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, incluidos posibles mecanismos \'\'\'\'\'de \'\'\'\'\'certificación de calidad, \'\'\'\'\'al objeto de garantizar que los usuarios finales tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','k',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('b','k',2,2,4,'3411','3411','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos \'\'\'\'\'derivados de la presente Directiva entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','k',1,2,4,'20:14','20:14','20:14','es','(14) <s>En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. </s>Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas por \'\'\'\'\'el proveedor del servicio \'\'\'\'\'y/o \'\'\'\'\'de la red \'\'\'\'\'con el que se celebre el contrato. \'\'\'\'\'Cuando no exista una competencia efectiva, las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','k',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponibles al público, los \'\'\'\'\'consumidores, y otros usuarios finales que lo soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios \'\'\'\'\'y/o tal \'\'\'\'\'conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','k',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos, en particular:\'\'\'\'\''),('b','k',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 bis) A falta de normas de Derecho comunitario en este ámbito, la legalidad o nocividad de los contenidos, las aplicaciones y los servicios se determinan de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los prestadores de servicios intermediarios, tal como se definen en la misma.\'\'\'\'\''),('b','k',2,2,4,'2141','214','2141','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, a:\'\'\'\'\''),('b','k',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'urgencia y si se facilita información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente \'\'\'\'\'informados de cualquier limitación en el acceso a los servicios de urgencia, \'\'\'\'\'antes de la celebración del contrato \'\'\'\'\'y en caso \'\'\'\'\'de \'\'\'\'\'cambios en \'\'\'\'\'el acceso a los servicios de urgencia.'),('b','k',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','k',2,2,4,'2021e',NULL,'2021e','es','\'\'\'\'\'e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:\'\'\'\'\''),('b','k',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los métodos para entrar en contacto con dichos servicios;\'\'\'\'\''),('b','k',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','k',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas adoptadas para garantizar \'\'\'\'\'un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','k',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','k',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público, \'\'\'\'\'se tengan debidamente en cuenta los intereses de los consumidores \'\'\'\'\'en materia \'\'\'\'\'de comunicaciones electrónicas.'),('b','k',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('b','k',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con \'\'\'\'\'discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','k',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','k',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','k',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceros, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse de los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, para la intimidad y para la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el apartado 2 bis del artículo 33 de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación han de poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando lo prescriban los Estados miembros.\'\'\'\'\''),('b','k',2,2,4,'207','207','207','es','\'\'\'\'\'5. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('b','k',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','k',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','k',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE, y\'\'\'\'\''),('b','k',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles mínimos de calidad del servicio que se ofrecen, en particular el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('b','k',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','k',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para que:'),('b','k',2,2,4,'334','334',NULL,'es','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','k',2,2,4,'2022','2022','2022','es','Los Estados miembros \'\'\'\'\'también \'\'\'\'\'podrán \'\'\'\'\'exigir que \'\'\'\'\'el \'\'\'\'\'contrato incluya asimismo toda información facilitada por las autoridades públicas competentes sobre el uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','k',2,2,4,'2812','2812','2812','es','\'\'\'\'\'Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','k',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios existentes que estén dirigidos a ellos.\'\'\'\'\''),('b','k',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes ofrecerán dicha información en un formato normalizado. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','k',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para \'\'\'\'\'atender \'\'\'\'\'debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se \'\'\'\'\'encargue \'\'\'\'\'de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, \'\'\'\'\'funcione \'\'\'\'\'de manera transparente y \'\'\'\'\'participe \'\'\'\'\'en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, podría establecerse un mecanismo con \'\'\'\'\'el \'\'\'\'\'fin \'\'\'\'\'de \'\'\'\'\'permitir la cooperación apropiada en \'\'\'\'\'los \'\'\'\'\'asuntos relativos \'\'\'\'\'a <s>los usuarios con discapacidad, y sin perjuicio de lo dispuesto en </s>la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los contenidos legales. inguno \'\'\'\'\'de \'\'\'\'\'los procedimientos \'\'\'\'\'de \'\'\'\'\'cooperación acordados \'\'\'\'\'de <s>telecomunicación y reconocimiento mutuo de su </s>conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios </s>con \'\'\'\'\'tal mecanismo debería, sin embargo, permitir \'\'\'\'\'la \'\'\'\'\'vigilancia sistemática del uso \'\'\'\'\'de \'\'\'\'\'internet.\'\'\'\'\''),('b','k',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('b','k',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión \'\'\'\'\'a la red pública de comunicaciones \'\'\'\'\'o \'\'\'\'\'a \'\'\'\'\'los servicios \'\'\'\'\'de comunicaciones electrónicas disponibles al público \'\'\'\'\'en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','k',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba facilitarse en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('b','k',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','k',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','k',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','k',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','k',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','k',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','k',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','k',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','k',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('b','k',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','k',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, incluso a través de una la competencia basada en infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('b','k',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','k',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','k',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','k',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','k',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'y/o \'\'\'\'\'acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;\'\'\'\'\''),('b','k',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no estén activos y/o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('b','k',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a \'\'\'\'\'obligaciones en virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de \'\'\'\'\'la red, incluida la de \'\'\'\'\'facilitar el acceso desagregado \'\'\'\'\'al bucle local en una ubicación determinada, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','k',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','k',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones <s>necesarias </s>del anexo II \'\'\'\'\'que sean necesarias \'\'\'\'\'para adaptarlo a la evolución de \'\'\'\'\'las tecnologías \'\'\'\'\'y \'\'\'\'\'los mercados. Las \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el \'\'\'\'\'procedimiento de reglamentación con control \'\'\'\'\'previsto \'\'\'\'\'en el apartado 3 del artículo 14. \'\'\'\'\'Al \'\'\'\'\'aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('b','k',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','k',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'compartición \'\'\'\'\'de \'\'\'\'\'instalaciones conexas, como \'\'\'\'\'conductos, edificios o \'\'\'\'\'entradas \'\'\'\'\'a edificios, antenas \'\'\'\'\'torres y otras construcciones de soporte, canalizaciones, \'\'\'\'\'mástiles, \'\'\'\'\'bocas de registro \'\'\'\'\'y \'\'\'\'\'cajetines;\'\'\'\'\''),('b','k',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','k',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios \'\'\'\'\'asociados, \'\'\'\'\'como \'\'\'\'\'servicios de \'\'\'\'\'identidad, \'\'\'\'\'ubicación \'\'\'\'\'y <s>capacidad de </s>presencia.'),('b','k',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','k',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','k',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien <s>la conveniencia de imponer </s>las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'cómo se impondrían \'\'\'\'\'dichas obligaciones \'\'\'\'\'para resultar \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','b',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','b',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','b',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','b',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','b',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','b',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','b',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','b',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','b',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','b',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;\'\'\'\'\''),('a','b',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','b',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','b',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','b',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('a','b',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','b',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a','b',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','b',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','b',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','b',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','b',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','b',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','b',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','b',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','b',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','b',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','b',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','b',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','b',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','b',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('a','b',2,2,4,'206',NULL,'206','fr','\'\'\'\'\'6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.\'\'\'\'\''),('a','b',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.\'\'\'\'\''),('a','b',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','b',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles au public, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat précise au moins:'),('a','b',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.\'\'\'\'\''),('a','b',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','b',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'le service fourni, \'\'\'\'\'les <s>services fournis, les </s>niveaux de qualité \'\'\'\'\'du service offert, \'\'\'\'\'ainsi que le délai nécessaire au raccordement \'\'\'\'\'initial,\'\'\'\'\''),('a','b',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','b',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','b',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a','b',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','b',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('a','b',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','b',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','b',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','b',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a','b',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('a','b',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','b',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','b',2,2,4,'215',NULL,'215','fr','\'\'\'\'\'5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.\'\'\'\'\''),('a','b',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('a','b',2,2,4,'201','201','201','fr','1. \'\'\'\'\'Le présent article s\'applique \'\'\'\'\'sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives \'\'\'\'\'93/13/CE \'\'\'\'\'et \'\'\'\'\'97/7/CE, \'\'\'\'\'ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a','b',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','b',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','b',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','b',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','b',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','b',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','b',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme \'\'\'\'\'de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière de communications électroniques.\'\'\'\'\''),('a','b',2,2,4,'205',NULL,'205','fr','\'\'\'\'\'5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.\'\'\'\'\''),('a','b',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','b',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce \'\'\'\'\'que \'\'\'\'\'les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates \'\'\'\'\'et \'\'\'\'\'actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux \'\'\'\'\'consommateurs. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme aisément accessible.\'\'\'\'\''),('a','b',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','b',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','b',2,2,4,'214',NULL,'214','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.\'\'\'\'\''),('a','b',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.\'\'\'\'\''),('a','b',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','b',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','b',2,2,4,'203','203','203','fr','3. \'\'\'\'\'Les informations énumérées au paragraphe 2 figurent aussi dans les \'\'\'\'\'contrats <s>sont </s>conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles \'\'\'\'\'au \'\'\'\'\'public. \'\'\'\'\'Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a','b',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;\'\'\'\'\''),('a','b',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','b',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','b',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations \'\'\'\'\'transparentes, comparables, adéquates \'\'\'\'\'et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services \'\'\'\'\'cités aux articles 4, 5, 6 et 7 \'\'\'\'\'et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('a','b',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','b',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','b',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','b',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir \'\'\'\'\'des \'\'\'\'\'restrictions proportionnées \'\'\'\'\'et \'\'\'\'\'non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','b',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','b',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;\'\'\'\'\''),('a','b',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','b',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous \'\'\'\'\'les \'\'\'\'\'types \'\'\'\'\'de \'\'\'\'\'réseau \'\'\'\'\'de \'\'\'\'\'radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.\'\'\'\'\''),('a','b',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('a','b',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','b',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','b',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','b',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:\'\'\'\'\''),('a','b',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','b',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','b',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('a','b',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.\'\'\'\'\''),('a','b',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou\'\'\'\'\''),('a','b',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.\'\'\'\'\''),('a','b',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','b',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','b',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('a','b',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu;\'\'\'\'\''),('a','b',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','b',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','b',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a','b',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','b',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','b',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','b',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','b',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) respecter une restriction conformément au paragraphe 4.\'\'\'\'\''),('a','b',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','b',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','b',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:\'\'\'\'\''),('a','b',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('a','b',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','b',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','b',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','b',2,1,3,'084g',NULL,'084g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.\'\'\'\'\''),('a','b',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','b',2,1,3,'09@C1c',NULL,'09@C1c','fr','\'\'\'\'\'c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;\'\'\'\'\''),('a','b',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].\'\'\'\'\''),('a','b',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','b',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','b',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','b',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.\'\'\'\'\''),('a','b',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','b',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('a','b',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','b',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','b',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','b',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','b',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','b',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','b',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','b',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','b',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','b',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','b',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','b',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','b',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','b',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','b',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','b',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'n\'est permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','b',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','b',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','b',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','b',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','b',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','b',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','b',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','b',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','b',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','b',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','b',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','b',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','b',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','b',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','b',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.\'\'\'\'\''),('a','b',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','b',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('a','b',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','b',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','b',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','b',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','b',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','b',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','b',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.\'\'\'\'\''),('a','b',2,2,5,'0441',NULL,'0441','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('a','b',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','b',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','b',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','b',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','b',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','b',2,2,5,'043',NULL,'043','fr','\'\'\'\'\'3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','b',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','c',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','c',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','c',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','c',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','c',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','c',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','c',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','c',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','c',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','c',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;\'\'\'\'\''),('a','c',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','c',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','c',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par les autorités de régulation nationales.\'\'\'\'\''),('a','c',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('a','c',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','c',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a','c',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','c',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','c',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','c',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','c',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','c',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','c',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','c',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','c',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','c',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','c',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','c',2,2,4,'20211','2021','20211','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles au public, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat précise au moins:'),('a','c',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','c',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','c',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('a','c',2,2,4,'206',NULL,'206','fr','\'\'\'\'\'6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.\'\'\'\'\''),('a','c',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','c',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus. Les États membres font en sorte que la décision de bloquer l\'accès à certains numéros ou services soit susceptible de recours.\'\'\'\'\''),('a','c',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','c',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','c',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','c',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a','c',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','c',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('a','c',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','c',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','c',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','c',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','c',2,2,4,'20211h',NULL,'20211h','fr','\'\'\'\'\'h) les mesures qui doivent être prises par l\'entreprise qui fournit le raccordement et/ou les services pour respecter la confidentialité des données personnelles des abonnés et les mesures qui doivent être adoptées afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité ainsi que les compensations prévues en cas d\'incident touchant à la sécurité ou à l\'intégrité.\'\'\'\'\''),('a','c',2,2,4,'215',NULL,'215','fr','\'\'\'\'\'5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.\'\'\'\'\''),('a','c',2,2,4,'201','201','201','fr','1. \'\'\'\'\'Le présent article s\'applique \'\'\'\'\'sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives \'\'\'\'\'93/13/CE \'\'\'\'\'et \'\'\'\'\'97/7/CE, \'\'\'\'\'ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a','c',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et d\'assurer que la possibilité pour les utilisateurs d\'accéder aux contenus licites ou de les distribuer ou d\'utiliser des applications et des services licites de leur choix ne soit pas indûment limité, les autorités réglementaires nationales peuvent adopter des exigences minimales en matière de qualité de service. Les autorités réglementaires nationales peuvent considérer une restriction imposée par l\'opérateur à la possibilité pour les utilisateurs d\'accéder à des contenus licites ou de les distribuer ou d\'utiliser des applications et des services licites de leur choix comme déraisonnable si elle présente un caractère discriminatoire par rapport à la source, à la destination, au contenu ou au type d\'application et n\'est pas dûment motivée par l\'opérateur.\'\'\'\'\''),('a','c',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','c',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','c',2,2,4,'20211c','2021c','20211c','fr','c) les types de services de maintenance offerts;'),('a','c',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles défavorables à l\'abonné envisagées par l\'opérateur en vertu d\'une clause du contrat autorisant les modifications unilatérales, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Si le contrat ne contient pas de clause permettant à l\'opérateur de modifier le contrat unilatéralement, l\'avertissement doit informer l\'abonné du droit qui est le sien de refuser la modification proposée et de maintenir le contrat inchangé.\'\'\'\'\''),('a','c',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme \'\'\'\'\'de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière de communications électroniques.\'\'\'\'\''),('a','c',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','c',2,2,4,'205',NULL,'205','fr','\'\'\'\'\'5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.\'\'\'\'\''),('a','c',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','c',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce \'\'\'\'\'que \'\'\'\'\'les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates \'\'\'\'\'et \'\'\'\'\'actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux \'\'\'\'\'consommateurs. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme aisément accessible.\'\'\'\'\''),('a','c',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','c',2,2,4,'2021@A',NULL,'2021@A','fr','\'\'\'\'\'Le contrat prévoit aussi les informations à fournir sur les utilisations légalement autorisées des réseaux de communication électronique et sur les moyens de protection contre les risques pour la vie privée et les données personnelles visés à l\'article 21, paragraphe 4 bis.\'\'\'\'\''),('a','c',2,2,4,'214',NULL,'214','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.\'\'\'\'\''),('a','c',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.\'\'\'\'\''),('a','c',2,2,4,'20211d','2021d','20211d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a','c',2,2,4,'20211b','2021b','20211b','fr','b) \'\'\'\'\'le service fourni, \'\'\'\'\'les <s>services fournis, les </s>niveaux de qualité \'\'\'\'\'du service offert, \'\'\'\'\'ainsi que le délai nécessaire au raccordement \'\'\'\'\'initial,\'\'\'\'\''),('a','c',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','c',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','c',2,2,4,'203','203','203','fr','3. \'\'\'\'\'Les informations énumérées au paragraphe 2 figurent aussi dans les \'\'\'\'\'contrats <s>sont </s>conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles \'\'\'\'\'au \'\'\'\'\'public. \'\'\'\'\'Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a','c',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché.\'\'\'\'\''),('a','c',2,2,4,'20211f','2021f','20211f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','c',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','c',2,2,4,'20211g','2021g','20211g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','c',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations \'\'\'\'\'transparentes, comparables, adéquates \'\'\'\'\'et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services \'\'\'\'\'cités aux articles 4, 5, 6 et 7 \'\'\'\'\'et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('a','c',2,2,4,'20211a','2021a','20211a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','c',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','c',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','c',2,2,4,'20211e','2021e','20211e','fr','e) la durée du contrat, les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris les frais afférents à la portabilité des numéros et autres identificateurs ainsi que les frais perçus au titre de la mise en œuvre d\'un équipement subventionné;\'\'\'\'\''),('a','c',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de \'\'\'\'\'fréquences ouvertes aux communications électroniques, telles qu\'elles ressortent de leurs tableaux nationaux d\'attribution \'\'\'\'\'des \'\'\'\'\'bandes de \'\'\'\'\'fréquences et <s>à ce que tout transfert se déroule conformément à </s>des \'\'\'\'\'règlements \'\'\'\'\'de \'\'\'\'\'l\'UIT sur \'\'\'\'\'les \'\'\'\'\'radiofréquences. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','c',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','c',2,1,3,'0932d@B',NULL,'0932d@B','fr','\'\'\'\'\'d ter) garantir l\'utilisation efficace du spectre, ou\'\'\'\'\''),('a','c',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;\'\'\'\'\''),('a','c',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','c',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous \'\'\'\'\'les \'\'\'\'\'types \'\'\'\'\'de \'\'\'\'\'réseau \'\'\'\'\'de \'\'\'\'\'radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.\'\'\'\'\''),('a','c',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('a','c',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','c',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','c',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','c',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:\'\'\'\'\''),('a','c',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','c',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','c',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('a','c',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.\'\'\'\'\''),('a','c',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) garantir l\'utilisation efficace des radiofréquences, y compris en optimisant leur partage, lorsque cela est possible, ou\'\'\'\'\''),('a','c',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux de communications électroniques avec les secteurs concernés pour la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.\'\'\'\'\''),('a','c',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.\'\'\'\'\''),('a','c',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','c',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','c',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('a','c',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu;\'\'\'\'\''),('a','c',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','c',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','c',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a','c',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','c',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','c',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','c',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) respecter une restriction conformément au paragraphe 4.\'\'\'\'\''),('a','c',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','c',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','c',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','c',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:\'\'\'\'\''),('a','c',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','c',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('a','c',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','c',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','c',2,1,3,'084g',NULL,'084g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix, comme décidé contractuellement entre le fournisseur et l\'abonné. Rien dans ce principe, ni dans la présence ou l\'absence dans un quelconque contrat d\'une mention de ce principe, n\'a pour effet d\'écarter les dispositions de la directive 2001/29/CE du Parlement européen et du Conseil du 22 mai 2001 sur l\'harmonisation de certains aspects du droit d\'auteur et des droits voisins dans la société de l\'information (JO L 167 du 22.6.2001, p. 10.).\'\'\'\'\''),('a','c',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','c',2,1,3,'0932d@A',NULL,'0932d@A','fr','\'\'\'\'\'d bis) tenir compte des organisations internationales et régionales relatives au spectre et respecter les plans de fréquences décidés internationalement, ou\'\'\'\'\''),('a','c',2,1,3,'09@C1c',NULL,'09@C1c','fr','\'\'\'\'\'c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;\'\'\'\'\''),('a','c',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par les autorités de régulation nationales.\'\'\'\'\''),('a','c',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','c',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','c',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','c',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.\'\'\'\'\''),('a','c',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','c',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('a','c',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','c',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','c',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','c',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','c',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','c',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','c',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','c',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','c',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- une procédure prévoyant la prise de mesures préventives, correctives ou de lutte contre toute vulnérabilité décelée dans le processus visé au quatrième tiret et une procédure permettant la prise de mesures préventives, correctives ou de lutte contre les incidents de sécurité pouvant aboutir à une violation de sécurité;\'\'\'\'\''),('a','c',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','c',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','c',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','c',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','c',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','c',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des Etats membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('a','c',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','c',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité de la violation nécessitant un avertissement aux abonnés est déterminée en fonction des circonstances de l\'incident, par exemple le risque pour les données personnelles touchées par l\'incident, le type de données touchées par l\'incident, le nombre d\'abonnés concernés et l\'incidence immédiate ou potentielle de l\'incident sur la fourniture des services.\'\'\'\'\''),('a','c',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, directement ou indirectement au moyen de tout dispositif de stockage, est interdit à moins \'\'\'\'\'que l\'abonné ou \'\'\'\'\'l\'utilisateur n\'ait donné son accord préalable et ne reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','c',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','c',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- une procédure d\'identification et d\'évaluation de la vulnérabilité raisonnablement prévisible des systèmes gérés par le fournisseur de services de communication électronique, en ce compris une surveillance régulière des violations de sécurité;\'\'\'\'\''),('a','c',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','c',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions des directives 95/46/CE et 2006/24/CE, ces mesures englobent les éléments suivants:\'\'\'\'\''),('a','c',2,2,5,'151','151','151','fr','1. Les \'\'\'\'\'Etats \'\'\'\'\'membres peuvent adopter des mesures législatives visant à limiter la portée des droits et <s>des </s>obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale \'\'\'\'\'– \'\'\'\'\'c\'est-à-dire la sûreté de \'\'\'\'\'l\'Etat – \'\'\'\'\'la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications \'\'\'\'\'électroniques et la protection des droits et libertés d\'autrui, \'\'\'\'\'comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. \'\'\'\'\'A \'\'\'\'\'cette fin, les \'\'\'\'\'Etats \'\'\'\'\'membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, \'\'\'\'\'paragraphe \'\'\'\'\'1 et 2, du traité sur l\'Union européenne.'),('a','c',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','c',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','c',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','c',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','c',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','c',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','c',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','c',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité réglementaire nationale considère et détermine la gravité de la violation. Si celle-ci est considérée comme grave, l\'autorité impose au fournisseur de services de communication électronique mis à la disposition du public et au fournisseur de services de la société de l\'information l\'obligation d\'avertir convenablement sans retard les abonnés directement concernés par l\'incident. L\'avertissement contient les informations visées au paragraphe 3.\'\'\'\'\''),('a','c',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','c',2,2,5,'043@C',NULL,'043@C','fr','\'\'\'\'\'3 quater. La violation n\'est pas considérée comme grave et le fournisseur de services de communication électronique mis à la disposition du public ainsi que le fournisseur de services de la société de l\'information sont dispensés de l\'obligation d\'avertir les abonnés s\'il peut être établi qu\'il n\'y a pas de risque raisonnable pour les données personnelles touchées par l\'incident grâce aux mesures de protection technique appropriée mises en œuvre, notamment, mais pas seulement, des techniques de cryptage appropriées qui rendent les données incompréhensibles en cas de perte accidentelle ou frauduleuse, d\'altération, de divulgation non autorisée ou d\'accès aux données personnelles transmises, stockées ou traitées, ou d\'autres mesures de protection technique appropriées rendant les données personnelles inaccessibles en cas de perte accidentelle ou frauduleuse.\'\'\'\'\''),('a','c',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','c',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','c',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','c',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.\'\'\'\'\''),('a','c',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures techniques et organisationnelles appropriées pour protéger le réseau et les services contre un usage accidentel, illégal ou non autorisé, une atteinte ou une entrave à son fonctionnement ou à sa disponibilité, notamment la distribution de messages de communication électronique non sollicités ou abusifs;\'\'\'\'\''),('a','c',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','c',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','c',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('a','c',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','c',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à contrôler les mesures prises par les fournisseurs de services de communication électronique mis à la disposition du public et de services de la société de l\'information et à émettre des recommandations quant aux bonnes pratiques et aux indicateurs de résultats relatifs au niveau de sécurité que ces mesures doivent permettre d\'atteindre.\'\'\'\'\''),('a','c',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures techniques et organisationnelles appropriées pour faire en sorte que l\'accès aux données personnelles ne soit possible qu\'au personnel autorisé ainsi que pour protéger les données personnelles stockées ou transmises contre une destruction accidentelle ou illégale, une perte ou modification accidentelle, un stockage, un traitement, un accès ou une divulgation non autorisé ou illégal;\'\'\'\'\''),('a','c',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','c',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','c',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','c',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité en matière de traitement des données à caractère personnel;\'\'\'\'\''),('a','c',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','c',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.\'\'\'\'\''),('a','c',2,2,5,'0441',NULL,'0441','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quater, la Commission, après consultation du contrôleur européen de la protection des données et de l\'ENISA, recommande des mesures de mise en œuvre techniques concernant notamment les mesures visées au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans au paragraphe 3 bis.\'\'\'\'\''),('a','c',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','c',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','c',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','c',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','c',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','c',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'L\'avertissement relatif à une violation grave peut être différé s\'il est susceptible d\'entraver la bonne marche d\'une enquête criminelle concernant cette violation.\'\'\'\'\''),('a','c',2,2,5,'043',NULL,'043','fr','\'\'\'\'\'3. En cas de violation grave de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté de nature à porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via Internet qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent sans retard indu l\'autorité réglementaire nationale de cette violation. La notification décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','c',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','d',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','d',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','d',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','d',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','d',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','d',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','d',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','d',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','d',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','d',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;\'\'\'\'\''),('a','d',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','d',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','d',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','d',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('a','d',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','d',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a','d',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','d',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','d',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','d',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','d',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','d',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','d',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','d',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','d',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','d',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','d',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','d',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','d',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','d',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('a','d',2,2,4,'206',NULL,'206','fr','\'\'\'\'\'6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.\'\'\'\'\''),('a','d',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité ou à l\'utilisation du service pour commettre des actes illégaux.\'\'\'\'\''),('a','d',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','d',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles au public, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat précise au moins:'),('a','d',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons liées à une activité illicite et dommageable ou à une situation d\'abus.\'\'\'\'\''),('a','d',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application licite déterminés n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','d',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'le service fourni, \'\'\'\'\'les <s>services fournis, les </s>niveaux de qualité \'\'\'\'\'du service offert, \'\'\'\'\'ainsi que le délai nécessaire au raccordement \'\'\'\'\'initial,\'\'\'\'\''),('a','d',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','d',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','d',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a','d',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','d',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('a','d',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','d',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','d',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','d',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a','d',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services licites fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('a','d',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','d',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','d',2,2,4,'215',NULL,'215','fr','\'\'\'\'\'5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.\'\'\'\'\''),('a','d',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('a','d',2,2,4,'201','201','201','fr','1. \'\'\'\'\'Le présent article s\'applique \'\'\'\'\'sans préjudice de la réglementation communautaire relative à la protection des \'\'\'\'\'consommateurs et des autres règles sur la transparence dans la fourniture de services de médias, \'\'\'\'\'en particulier les directives \'\'\'\'\'89/552/CEE, 93/13/CE \'\'\'\'\'et \'\'\'\'\'97/7/CE, \'\'\'\'\'ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a','d',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','d',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','d',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','d',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','d',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','d',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','d',2,2,4,'206@A',NULL,'206@A','fr','\'\'\'\'\'6 bis. Les États membres veillent à ce que, en cas de violations répétées du droit d\'auteur et des droits voisins, les abonnés soient avertis clairement, afin qu\'ils aient la possibilité de mettre un terme à leurs activités illicites.\'\'\'\'\''),('a','d',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme \'\'\'\'\'de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière de communications électroniques.\'\'\'\'\''),('a','d',2,2,4,'205',NULL,'205','fr','\'\'\'\'\'5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, tout contenu ou d\'utiliser toute application ou tout service de son choix.\'\'\'\'\''),('a','d',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','d',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce \'\'\'\'\'que \'\'\'\'\'les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates \'\'\'\'\'et \'\'\'\'\'actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux \'\'\'\'\'consommateurs. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme aisément accessible.\'\'\'\'\''),('a','d',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','d',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','d',2,2,4,'214',NULL,'214','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.\'\'\'\'\''),('a','d',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.\'\'\'\'\''),('a','d',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','d',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','d',2,2,4,'203','203','203','fr','3. \'\'\'\'\'Les informations énumérées au paragraphe 2 figurent aussi dans les \'\'\'\'\'contrats <s>sont </s>conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles \'\'\'\'\'au \'\'\'\'\'public. \'\'\'\'\'Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a','d',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;\'\'\'\'\''),('a','d',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','d',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','d',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations \'\'\'\'\'transparentes, comparables, adéquates \'\'\'\'\'et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services \'\'\'\'\'cités aux articles 4, 5, 6 et 7 \'\'\'\'\'et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('a','d',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','d',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','d',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','d',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'mises \'\'\'\'\'à <s>ce que tout transfert se déroule conformément à des procédures fixées par l\'autorité réglementaire nationale et soit rendu public. Les autorités réglementaires nationales veillent à ce que </s>la \'\'\'\'\'disposition des services \'\'\'\'\'de \'\'\'\'\'communication électronique \'\'\'\'\'telles \'\'\'\'\'qu\'identifiées dans leurs tableaux nationaux d\'attribution des fréquences et dans \'\'\'\'\'les \'\'\'\'\'règlements \'\'\'\'\'de \'\'\'\'\'l\'Union internationale des télécommunications (UIT). Les États membres peuvent toutefois prévoir des \'\'\'\'\'mesures \'\'\'\'\'proportionnées et non discriminatoires concernant les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','d',2,1,3,'09@C1@A',NULL,'09@C1@A','fr','\'\'\'\'\'Ces mesures d\'application ne portent pas atteinte aux mesures prises au niveau communautaire ou national, dans le respect du droit communautaire, pour poursuivre notamment des objectifs d\'intérêt général en ce qui concerne la réglementation en matière de contenus et la politique audiovisuelle;\'\'\'\'\''),('a','d',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','d',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','d',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous \'\'\'\'\'les \'\'\'\'\'types \'\'\'\'\'de \'\'\'\'\'réseau \'\'\'\'\'de \'\'\'\'\'radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.\'\'\'\'\''),('a','d',2,1,3,'095@A',NULL,'095@A','fr','\'\'\'\'\'5 bis. Il relèvera de la compétence des États membres de définir la portée, la nature et la durée de validité des mesures visant à promouvoir les objectifs en matière de politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias, conformément à leur propre législation nationale.\'\'\'\'\''),('a','d',2,1,3,'09@C11c',NULL,'09@C11c','fr','\'\'\'\'\'c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;\'\'\'\'\''),('a','d',2,1,3,'09@C11A',NULL,'09@C11A','fr','\'\'\'\'\'-a) harmoniser les règles relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à l\'article 9;\'\'\'\'\''),('a','d',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','d',2,1,3,'09@C11',NULL,'09@C11','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur, sans préjudice de l\'article 8 bis et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures techniques d\'application appropriées pour:\'\'\'\'\''),('a','d',2,1,3,'09@C11b',NULL,'09@C11b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('a','d',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','d',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','d',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','d',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('a','d',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des objectifs d\'intérêt général visés aux paragraphes 3 et 4.\'\'\'\'\''),('a','d',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou\'\'\'\'\''),('a','d',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques en vue de la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.\'\'\'\'\''),('a','d',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine ou d\'éviter les interférences nuisibles.\'\'\'\'\''),('a','d',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','d',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','d',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Du fait que les radiofréquences constituent un bien public doté d\'une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace \'\'\'\'\'de ces \'\'\'\'\'radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('a','d',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu;\'\'\'\'\''),('a','d',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','d',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les mesures imposant de fournir un service de communication électronique dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général, défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs en matière de politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','d',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a','d',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','d',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','d',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','d',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) assurer la réalisation d\'un objectif d\'intérêt général conformément au paragraphe 4.\'\'\'\'\''),('a','d',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','d',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','d',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','d',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:\'\'\'\'\''),('a','d',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','d',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('a','d',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','d',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','d',2,1,3,'084g',NULL,'084g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et utiliser toute application et/ou service licite de leur choix.\'\'\'\'\''),('a','d',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','d',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Lors de l\'application des dispositions des points a) à c)du présent paragraphe, la Commission peut être assistée par le RSPC.\'\'\'\'\''),('a','d',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','d',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','d',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','d',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.\'\'\'\'\''),('a','d',2,1,3,'09@C11a',NULL,'09@C11a','fr','\'\'\'\'\'a) identifier les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises, sans préjudice de l\'article 9 ter, paragraphe 1, à l\'exclusion des radiofréquences que les États membres prévoient d\'affecter à des services de radiodiffusion;\'\'\'\'\''),('a','d',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','d',2,1,3,'09@C11B',NULL,'09@C11B','fr','\'\'\'\'\'-aa) assurer la diffusion coordonnée et en temps voulu des informations relatives à l\'attribution, à la disponibilité et à l\'utilisation des radiofréquences;\'\'\'\'\''),('a','d',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('a','d',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','d',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','d',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','d',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','d',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','d',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','d',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','d',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','d',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','d',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','d',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','d',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','d',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','d',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre de mesures adoptées en vue de la transposition de la directive 2002/58/CE, il incombe aux autorités et aux tribunaux des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à ladite directive, mais également de ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec des droits fondamentaux ou avec d\'autres principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('a','d',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','d',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'n\'est permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','d',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','d',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','d',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - \'\'\'\'\'c\'est- à-dire \'\'\'\'\'la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications \'\'\'\'\'électroniques ou la protection des droits et des libertés d\'autrui, \'\'\'\'\'comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont \'\'\'\'\'conformes aux \'\'\'\'\'principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','d',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','d',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','d',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute <s>autre </s>personne \'\'\'\'\'autre \'\'\'\'\'que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à \'\'\'\'\'d\'autres moyens \'\'\'\'\'d\'interception ou de surveillance, sans le consentement des utilisateurs \'\'\'\'\'concernés, \'\'\'\'\'sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe \'\'\'\'\'1, et à la Charte des droits fondamentaux de l\'Union européenne. \'\'\'\'\'Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','d',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','d',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','d',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','d',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','d',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','d',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','d',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','d',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et, partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus reconnus par la Charte des droits fondamentaux de l\'Union européenne sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','d',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.\'\'\'\'\''),('a','d',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','d',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','d',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('a','d',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','d',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','d',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','d',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','d',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','d',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.\'\'\'\'\''),('a','d',2,2,5,'0441',NULL,'0441','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('a','d',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','d',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','d',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','d',1,2,5,'04:31',NULL,'04:31','fr','\'\'\'\'\'(31) Il convient de prévoir des mesures de mise en œuvre afin d\'établir un ensemble commun d\'exigences pour atteindre un niveau approprié de protection de la vie privée et de sécurité des données à caractère personnel transmises ou traitées en relation avec l\'utilisation licite de réseaux de communications électroniques dans le marché intérieur.\'\'\'\'\''),('a','d',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','d',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','d',2,2,5,'043',NULL,'043','fr','\'\'\'\'\'3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','d',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','e',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','e',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','e',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','e',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','e',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','e',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','e',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','e',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','e',2,1,1,'1212f','1212f',NULL,'fr','<s>f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou des pylônes;</s>'),('a','e',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','e',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','e',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','e',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par les autorités de régulation nationales.\'\'\'\'\''),('a','e',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('a','e',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a','e',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','e',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','e',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','e',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','e',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','e',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','e',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','e',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','e',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','e',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','e',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','e',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','e',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','e',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','e',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('a','e',2,2,4,'206',NULL,'206','fr','\'\'\'\'\'6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.\'\'\'\'\''),('a','e',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.\'\'\'\'\''),('a','e',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','e',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles au public, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat précise au moins:'),('a','e',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.\'\'\'\'\''),('a','e',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','e',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'le service fourni, \'\'\'\'\'les <s>services fournis, les </s>niveaux de qualité \'\'\'\'\'du service offert, \'\'\'\'\'ainsi que le délai nécessaire au raccordement \'\'\'\'\'initial,\'\'\'\'\''),('a','e',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','e',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','e',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a','e',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','e',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs en général et par les utilisateurs handicapés en particulier. Il est tenu dûment compte des objectifs politiques et des principes réglementaires établis à l\'article 8 de la directive 2002/21/CE.\'\'\'\'\''),('a','e',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','e',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','e',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','e',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a','e',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('a','e',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','e',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','e',2,2,4,'215',NULL,'215','fr','\'\'\'\'\'5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.\'\'\'\'\''),('a','e',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('a','e',2,2,4,'201','201','201','fr','1. \'\'\'\'\'Le présent article s\'applique \'\'\'\'\'sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives \'\'\'\'\'93/13/CE \'\'\'\'\'et \'\'\'\'\'97/7/CE, \'\'\'\'\'ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a','e',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','e',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','e',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','e',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','e',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','e',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','e',2,2,4,'206@A',NULL,'206@A','fr','\'\'\'\'\'6 bis. Les États membres garantissent aux consommateurs la liberté de choisir et offrent un niveau de protection approprié contre les produits qui limitent indûment cette liberté, tels que les contrats d\'une durée excessive, les ventes liées de produits et les frais ou les pénalités en cas de changement de fournisseur.\'\'\'\'\''),('a','e',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme \'\'\'\'\'de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière de communications électroniques.\'\'\'\'\''),('a','e',2,2,4,'205',NULL,'205','fr','\'\'\'\'\'5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.\'\'\'\'\''),('a','e',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','e',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce \'\'\'\'\'que \'\'\'\'\'les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates \'\'\'\'\'et \'\'\'\'\'actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux \'\'\'\'\'consommateurs. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme aisément accessible.\'\'\'\'\''),('a','e',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','e',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','e',2,2,4,'214',NULL,'214','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.\'\'\'\'\''),('a','e',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.\'\'\'\'\''),('a','e',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','e',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','e',2,2,4,'203','203','203','fr','3. \'\'\'\'\'Les informations énumérées au paragraphe 2 figurent aussi dans les \'\'\'\'\'contrats <s>sont </s>conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles \'\'\'\'\'au \'\'\'\'\'public. \'\'\'\'\'Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a','e',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;\'\'\'\'\''),('a','e',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','e',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','e',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations \'\'\'\'\'transparentes, comparables, adéquates \'\'\'\'\'et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, <s>en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, </s>soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe \'\'\'\'\'II. Ces informations sont publiées sous une forme aisément accessible.\'\'\'\'\''),('a','e',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','e',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','e',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \"l\'Autorité\"), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','e',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) permettre la conclusion d\'accords commerciaux souples sur les investissements et le partage des risques entre les opérateurs des nouveaux réseaux d\'accès.\'\'\'\'\''),('a','e',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa, les \'\'\'\'\'États membres \'\'\'\'\'facilitent, dans la mesure du possible, l\'utilisation \'\'\'\'\'de \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques, dans le respect du plan de \'\'\'\'\'fréquences \'\'\'\'\'national ainsi \'\'\'\'\'que \'\'\'\'\'du règlement de l\'UIT relatif aux radiocommunications. Les États membres peuvent toutefois prévoir \'\'\'\'\'des \'\'\'\'\'restrictions proportionnées \'\'\'\'\'et \'\'\'\'\'non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','e',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) être prévisible pendant une durée compatible avec le temps nécessaire à la rentabilité d\'investissements importants;\'\'\'\'\''),('a','e',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) identifier et recommander les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises, y compris les fréquences prévues par les États membres pour certains services qui, du fait de l\'évolution technologique, utiliseront pleinement le dividende numérique, mais à l\'exclusion des fréquences prévues par les États membres pour les services de radiodiffusion;\'\'\'\'\''),('a','e',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Les autorités de régulation nationales s\'efforcent de créer un environnement réglementaire approprié pour permettre la réalisation d\'investissements concurrentiels dans les nouveaux réseaux d\'accès, chance unique pour l\'innovation et pour l\'instauration d\'une concurrence par les plateformes ouvrant la voie à une dérégulation. Cet environnement réglementaire doit notamment:\'\'\'\'\''),('a','e',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater et quinquies, les \'\'\'\'\'États membres \'\'\'\'\'facilitent, dans \'\'\'\'\'la \'\'\'\'\'mesure du possible, l\'utilisation de tous \'\'\'\'\'les \'\'\'\'\'types \'\'\'\'\'de \'\'\'\'\'réseau de radiocommunications ou de technologie dans les bandes de fréquences attribuées aux services de communications électroniques, dans le respect de leur tableau national de répartition \'\'\'\'\'des \'\'\'\'\'fréquences ainsi que \'\'\'\'\'de \'\'\'\'\'la réglementation relative aux radiocommunications de l\'UIT.\'\'\'\'\''),('a','e',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','e',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) permettre l\'obtention d\'un avantage concurrentiel du fait d\'un déploiement géographique plus rapide; en encourageant, ainsi, les déploiements de réseau;\'\'\'\'\''),('a','e',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','e',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','e',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','e',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','e',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:\'\'\'\'\''),('a','e',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, y compris les services de radiodiffusion et compte tenu de la nécessité d\'améliorer l\'accès de tous les citoyens à la société de l\'information.\'\'\'\'\''),('a','e',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','e',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('a','e',2,1,3,'0841g',NULL,'0841g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.\'\'\'\'\''),('a','e',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) respecter l\'obligation prévue par un accord international relatif à l\'utilisation des fréquences ou le règlement des radiocommunications de l\'UIT,\'\'\'\'\''),('a','e',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4. Il appartient aux États membres de définir la portée et la nature de toute dérogation.\'\'\'\'\''),('a','e',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) garantir l\'utilisation efficace du spectre, ou\'\'\'\'\''),('a','e',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une restriction interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique se justifie uniquement par la nécessité de protéger des services de sauvegarde de la vie humaine ou d\'assurer la réalisation d\'un objectif d\'intérêt général défini dans la législation nationale dans le respect du droit communautaire, comme la promotion de la diversité culturelle et linguistique ainsi que le pluralisme des médias.\'\'\'\'\''),('a','e',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','e',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','e',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, les États membres respectent les accords internationaux et peuvent tenir compte de considérations d\'ordre public.\'\'\'\'\''),('a','e',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu;\'\'\'\'\''),('a','e',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','e',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les restrictions imposant de fournir un service de communications électroniques dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la fourniture de services universels ou de services d\'intérêt général, la promotion de la cohésion sociale, régionale ou territoriale, l\'utilisation efficace des radiofréquences et la bonne gestion du spectre en tenant compte des engagements et des pratiques internationaux ou la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','e',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','e',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a','e',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) attirer les ressources des marchés financiers pour permettre la réalisation d\'investissements initiaux importants dans les nouveaux réseaux d\'accès; et\'\'\'\'\''),('a','e',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, \'\'\'\'\'ce qui peut contribuer à la réalisation d\'économies d\'échelle \'\'\'\'\'et \'\'\'\'\'à l\'interopérabilité des services au bénéfice des consommateurs, et \'\'\'\'\'ce conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','e',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','e',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','e',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) respecter une restriction conformément au paragraphe 4.\'\'\'\'\''),('a','e',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','e',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','e',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:\'\'\'\'\''),('a','e',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('a','e',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','e',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','e',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','e',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) viser à étendre au maximum le champ géographique de la concurrence par les plateformes;\'\'\'\'\''),('a','e',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','e',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','e',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','e',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.\'\'\'\'\''),('a','e',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','e',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','e',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('a','e',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','e',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','e',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','e',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','e',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','e',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','e',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','e',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','e',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','e',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','e',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','e',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','e',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','e',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','e',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','e',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'n\'est permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','e',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','e',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','e',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','e',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','e',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2.\'\'\'\'\''),('a','e',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','e',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','e',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','e',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','e',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','e',2,2,5,'181','181','181','fr','Au plus tard \'\'\'\'\'deux \'\'\'\'\'ans après \'\'\'\'\'l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive, \'\'\'\'\'la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des parties tierces – publiques ou privées – à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne, notamment des nouvelles compétences en matière de protection des données instaurées à l\'article 16 du traité sur le fonctionnement de l\'Union européenne, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','e',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','e',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2.\'\'\'\'\''),('a','e',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','e',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.\'\'\'\'\''),('a','e',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','e',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('a','e',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','e',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','e',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','e',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','e',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','e',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','e',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.\'\'\'\'\''),('a','e',2,2,5,'0441',NULL,'0441','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre harmonisée et proportionnelle des mesures visées aux paragraphes 1, 2 et 3, la Commission adopte, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \"l\'Autorité\"), des parties concernées et du contrôleur européen de la protection des données, des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('a','e',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','e',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','e',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','e',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','e',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','e',2,2,5,'043',NULL,'043','fr','\'\'\'\'\'3. En cas de violation grave de la sécurité entraînant accidentellement la divulgation ou l\'accès non autorisés de données à caractère personnel qui n\'ont pas été rendues inintelligibles par des moyens technologiques, transmises, stockées ou traitées d\'une autre manière au cours de la fourniture de services de communications électroniques accessibles au public dans la Communauté, violation susceptible de causer un dommage important à des abonnés, le fournisseur de services de communications électroniques publics ou privés dont les abonnés pourraient avoir à subir les effets de cette violation informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de l\'État membre où le service a été presté de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','e',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','f',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','f',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','f',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','f',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','f',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','f',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','f',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','f',2,1,1,'1212b@A',NULL,'1212b@A','fr','\'\'\'\'\'b bis) de conclure des accords de partage du réseau d\'accès radio pour couvrir des zones éloignées et/ou non rentables afin d\'offrir des possibilités de choix multiples et d\'y donner accès sur tout le territoire des États membres pour le bénéfice des consommateurs et de l\'environnement.\'\'\'\'\''),('a','f',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','f',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','f',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;\'\'\'\'\''),('a','f',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','f',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','f',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','f',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('a','f',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','f',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a','f',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','f',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','f',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','f',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','f',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','f',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','f',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','f',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','f',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','f',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','f',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','f',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','f',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','f',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('a','f',2,2,4,'206',NULL,'206','fr','\'\'\'\'\'6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.\'\'\'\'\''),('a','f',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.\'\'\'\'\''),('a','f',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','f',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles au public, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat précise au moins:'),('a','f',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.\'\'\'\'\''),('a','f',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','f',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'le service fourni, \'\'\'\'\'les <s>services fournis, les </s>niveaux de qualité \'\'\'\'\'du service offert, \'\'\'\'\'ainsi que le délai nécessaire au raccordement \'\'\'\'\'initial,\'\'\'\'\''),('a','f',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','f',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','f',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a','f',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','f',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('a','f',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','f',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','f',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','f',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a','f',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('a','f',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','f',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','f',2,2,4,'215',NULL,'215','fr','\'\'\'\'\'5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.\'\'\'\'\''),('a','f',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('a','f',2,2,4,'201','201','201','fr','1. \'\'\'\'\'Le présent article s\'applique \'\'\'\'\'sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives \'\'\'\'\'93/13/CE \'\'\'\'\'et \'\'\'\'\'97/7/CE, \'\'\'\'\'ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a','f',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','f',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','f',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','f',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','f',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','f',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','f',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme \'\'\'\'\'de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière de communications électroniques.\'\'\'\'\''),('a','f',2,2,4,'205',NULL,'205','fr','\'\'\'\'\'5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.\'\'\'\'\''),('a','f',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','f',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce \'\'\'\'\'que \'\'\'\'\'les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates \'\'\'\'\'et \'\'\'\'\'actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux \'\'\'\'\'consommateurs. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme aisément accessible.\'\'\'\'\''),('a','f',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','f',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','f',2,2,4,'214',NULL,'214','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.\'\'\'\'\''),('a','f',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.\'\'\'\'\''),('a','f',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','f',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','f',2,2,4,'203','203','203','fr','3. \'\'\'\'\'Les informations énumérées au paragraphe 2 figurent aussi dans les \'\'\'\'\'contrats <s>sont </s>conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles \'\'\'\'\'au \'\'\'\'\'public. \'\'\'\'\'Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a','f',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;\'\'\'\'\''),('a','f',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','f',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','f',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations \'\'\'\'\'transparentes, comparables, adéquates \'\'\'\'\'et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services \'\'\'\'\'cités aux articles 4, 5, 6 et 7 \'\'\'\'\'et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('a','f',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','f',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','f',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','f',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir \'\'\'\'\'des \'\'\'\'\'restrictions proportionnées \'\'\'\'\'et \'\'\'\'\'non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','f',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','f',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;\'\'\'\'\''),('a','f',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','f',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous \'\'\'\'\'les \'\'\'\'\'types \'\'\'\'\'de \'\'\'\'\'réseau \'\'\'\'\'de \'\'\'\'\'radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.\'\'\'\'\''),('a','f',2,1,3,'095@A',NULL,'095@A','fr','\'\'\'\'\'5 bis. Il est de la compétence des États membres de définir la portée, la nature et la durée des restrictions visant à promouvoir les objectifs de la politique ulturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias conformément à leur propre droit national.\'\'\'\'\''),('a','f',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('a','f',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','f',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','f',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','f',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut, en accord avec les autorités de régulation nationales, recommander des mesures d\'application appropriées pour:\'\'\'\'\''),('a','f',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe. Toutes les exceptions sont conformes à l\'article 9, paragraphes 3 et 4.\'\'\'\'\''),('a','f',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','f',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission peut, en accord avec les autorités de régulation nationales, harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique).\'\'\'\'\''),('a','f',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.\'\'\'\'\''),('a','f',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou\'\'\'\'\''),('a','f',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux et des services de communications électroniques avec les secteurs concernés, pour la protection et la promotion des contenus licites dans le cadre de ces réseaux et services.\'\'\'\'\''),('a','f',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.\'\'\'\'\''),('a','f',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','f',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','f',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés et à ce que l\'attribution et l\'assignation du spectre des radiofréquences par les autorités de régulation nationales garantissent une concurrence effective, compte tenu de leurs plans nationaux de radiofréquences respectifs et des décisions antérieures d\'organisations internationales traitant de la gestion du spectre des radiofréquences.\'\'\'\'\''),('a','f',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu;\'\'\'\'\''),('a','f',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','f',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','f',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a','f',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','f',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','f',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des \'\'\'\'\'radiofréquences, lorsque cela est possible, \'\'\'\'\'dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique), en tenant compte de leurs plans nationaux de radiofréquences respectifs et des décisions antérieures d\'organisations internationales traitant de la gestion du spectre des radiofréquences.\'\'\'\'\''),('a','f',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) respecter une restriction conformément au paragraphe 4, y compris les restrictions visant à garantir la promotion des objectifs de la politique culturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','f',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','f',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','f',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','f',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:\'\'\'\'\''),('a','f',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','f',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('a','f',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','f',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','f',2,1,3,'084g',NULL,'084g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.\'\'\'\'\''),('a','f',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','f',2,1,3,'09@C1c',NULL,'09@C1c','fr','\'\'\'\'\'c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;\'\'\'\'\''),('a','f',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].\'\'\'\'\''),('a','f',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','f',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','f',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) éviter les distorsions de concurrence;\'\'\'\'\''),('a','f',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','f',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.\'\'\'\'\''),('a','f',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','f',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('a','f',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','f',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','f',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société d\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('a','f',2,2,5,'04411',NULL,'04411','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 et 2 et au paragraphe 3, points a, b et c, la Commission recommande, après consultation du Contrôleur européen de la protection des données, des parties prenantes pertinentes et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1, point a, les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées au paragraphe 3, points a et b.\'\'\'\'\''),('a','f',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','f',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','f',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','f',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant la prise de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant la prise de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('a','f',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','f',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('a','f',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('a','f',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité;\'\'\'\'\''),('a','f',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','f',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions des directives 95/46/CE et 2006/24/CE, ces mesures comprennent:\'\'\'\'\''),('a','f',1,2,5,'03:28@A2',NULL,'03:28@A2','fr','\'\'\'\'\'Dans les deux prochaines années, la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('a','f',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','f',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','f',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','f',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','f',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','f',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('a','f',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','f',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','f',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','f',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, l\'autorité réglementaire nationale ou l\'autorité compétente devrait en être avertie sans retard. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('a','f',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','f',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','f',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('a','f',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','f',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','f',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de violation.\'\'\'\'\''),('a','f',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','f',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','f',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','f',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','f',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','f',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément à l\'article 15, paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions prévues par la législation nationale.\'\'\'\'\''),('a','f',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','f',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','f',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','f',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes concernées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('a','f',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Dans leurs rapports annuels, les fournisseurs avertissent les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('a','f',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','f',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','f',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','f',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','f',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','f',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, \'\'\'\'\'soit \'\'\'\'\'directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou \'\'\'\'\'l\'utilisateur a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement \'\'\'\'\'lui est donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','f',1,2,5,'03:28@A1',NULL,'03:28@A1','fr','\'\'\'\'\'(28 bis) Aux fins de la présente directive, les adresses de protocoles Internet sont uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données.\'\'\'\'\''),('a','f',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','f',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La présente directive prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('a','f',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables – y compris des sanctions pénales, le cas échéant – aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','f',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de production rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, les mesures techniques de protection rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('a','f',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','f',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','f',2,2,5,'181','181','181','fr','\'\'\'\'\'18. \'\'\'\'\'Au plus tard \'\'\'\'\'deux \'\'\'\'\'ans après \'\'\'\'\'l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive, \'\'\'\'\'la Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties – publiques ou privées – à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne, en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','f',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('a','f',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('a','f',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','f',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatif au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('a','f',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux strictes fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, ou le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('a','f',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','f',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, et si cette violation est susceptible de porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information signalent cette violation sans retard indu à l\'autorité réglementaire nationale ou à l\'autorité compétente en vertu du droit national de l\'État membre. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','f',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','f',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la présente directive s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE ne porte pas préjudice à la présente directive ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, lesquelles garantissent que de telles mesures de protection sont respectées.\'\'\'\'\''),('a','f',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('a','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la présente directive précisent et complètent la directive 95/46/CE et prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('a','f',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.\'\'\'\'\''),('a','f',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles, tant techniquement qu\'économiquement, aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('a','f',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('a','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('a','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','g',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('a','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','g',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'tours d\'antenne ou autres constructions de soutènement,des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('a','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','g',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('a','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','g',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('a','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','g',2,2,4,'2051a',NULL,'2051a','fr','\'\'\'\'\'a) d\'accéder à, d\'utiliser et de distribuer des contenus quels qu\'ils soient;\'\'\'\'\''),('a','g',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','g',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','g',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et par la suite.\'\'\'\'\''),('a','g',2,2,4,'2231',NULL,'2231','fr','\'\'\'\'\'3. Les États membres veillent à garantir la transparence des services d\'un réseau à l\'autre, et à empêcher tout comportement discriminatoire contraire à la concurrence dans les services. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, les autorités réglementaires nationales peuvent, après consultation de [xxx] et de la Commission, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service à l\'égard des entreprises qui fournissent des réseaux de communications publics.\'\'\'\'\''),('a','g',2,2,4,'206',NULL,'206','fr','\'\'\'\'\'6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins.\'\'\'\'\''),('a','g',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.\'\'\'\'\''),('a','g',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','g',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles au public, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat précise au moins:'),('a','g',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.\'\'\'\'\''),('a','g',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu, de services ou d\'applications déterminés n\'est pas restreint de manière déraisonnable et, par exemple, de remédier à des conditions déraisonnables d\'accès de gros.\'\'\'\'\''),('a','g',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'le service fourni, toute restriction quant aux possibilités d\'accéder à, et/ou d\'utiliser, des \'\'\'\'\'services \'\'\'\'\'et des contenus mentionnés au paragraphe 5, \'\'\'\'\'les niveaux de qualité \'\'\'\'\'du service offert, \'\'\'\'\'le délai nécessaire au raccordement \'\'\'\'\'initial, ainsi que toute restriction quant aux possibilités d\'utiliser des équipements terminaux,\'\'\'\'\''),('a','g',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','g',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','g',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a','g',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('a','g',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut instaurer des lignes directrices et prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique.\'\'\'\'\''),('a','g',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','g',2,2,4,'207@A',NULL,'207@A','fr','\'\'\'\'\'7 bis. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit expressément interrogé, avant la conclusion du contrat, sur son désir ou non d\'intégrer les informations en question dans les bases de données d\'annuaire et sur la façon dont il souhaite qu\'elles soient incluses, ainsi que sur son désir de recourir à l\'option d\'inclure certaines informations dans la base de données, mais de ne pas les révéler aux utilisateurs des services d\'annuaire.\'\'\'\'\''),('a','g',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','g',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','g',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a','g',2,2,4,'2051b',NULL,'2051b','fr','\'\'\'\'\'b) d\'accéder à, ou d\'utiliser toute application ou service de son choix; et/ou\'\'\'\'\''),('a','g',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('a','g',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','g',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'Sans préjudice des dispositions du premier alinéa, les entreprises qui fournissent des réseaux de communications publiques sont habilitées à procéder à une gestion raisonnable des réseaux.\'\'\'\'\''),('a','g',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','g',2,2,4,'215',NULL,'215','fr','\'\'\'\'\'5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.\'\'\'\'\''),('a','g',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('a','g',2,2,4,'201','201','201','fr','1. \'\'\'\'\'Le présent article s\'applique \'\'\'\'\'sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives \'\'\'\'\'93/13/CE \'\'\'\'\'et \'\'\'\'\'97/7/CE, \'\'\'\'\'ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a','g',2,2,4,'2051',NULL,'2051','fr','\'\'\'\'\'5. Les États membres veillent à ce que – et le cas échéant, prennent sans délai les dispositions pour que – lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur, notamment en matière technique, de prix ou de tarifs, quant aux possibilités:\'\'\'\'\''),('a','g',2,2,4,'2051c',NULL,'2051c','fr','\'\'\'\'\'c) de gérer ou d\'utiliser tout contenu, service ou application dans leur matériel terminal.\'\'\'\'\''),('a','g',2,2,4,'2052',NULL,'2052','fr','\'\'\'\'\'Ces informations sont fournies sous une forme claire, complète et facilement accessible.\'\'\'\'\''),('a','g',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','g',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','g',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','g',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Ce droit ne peut être exercé que si les modifications sont désavantageuses pour l\'abonné.\'\'\'\'\''),('a','g',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','g',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme \'\'\'\'\'de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière de communications électroniques.\'\'\'\'\''),('a','g',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','g',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce \'\'\'\'\'que \'\'\'\'\'les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates \'\'\'\'\'et \'\'\'\'\'actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux \'\'\'\'\'consommateurs. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme aisément accessible.\'\'\'\'\''),('a','g',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','g',2,2,4,'223@A',NULL,'223@A','fr','\'\'\'\'\'3 bis. Afin de garantir que la possibilité, pour les utilisateurs, d\'accéder ou de distribuer des contenus licites, ou encore d\'utiliser une application ou un service licite de leur choix, n\'est pas restreinte de manière déraisonnable, les États membres veillent à ce que les autorités nationales de régulation soient en mesure de garantir que toute limitation imposée par les entreprises fournissant des réseaux et/ou des services de communications publics en ce qui concerne la possibilité des utilisateurs à accéder à ou à distribuer des contenus licites soit dûment justifiée.\'\'\'\'\''),('a','g',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','g',2,2,4,'214',NULL,'214','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.\'\'\'\'\''),('a','g',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.\'\'\'\'\''),('a','g',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','g',2,2,4,'203','203','203','fr','3. \'\'\'\'\'Les informations énumérées au paragraphe 2 figurent aussi dans les \'\'\'\'\'contrats <s>sont </s>conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services téléphoniques accessibles \'\'\'\'\'au \'\'\'\'\'public. \'\'\'\'\'Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a','g',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires \'\'\'\'\'nationales, \'\'\'\'\'après avoir pris en compte l\'opinion des parties intéressées, \'\'\'\'\'exigent \'\'\'\'\'des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals, en mettant l\'accent en particulier sur les informations communiquées par les utilisateurs finals handicapés sur l\'accès équivalent. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','g',2,2,4,'210',NULL,'210','fr','\'\'\'\'\'-1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 2005/29/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.\'\'\'\'\''),('a','g',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;\'\'\'\'\''),('a','g',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','g',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','g',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations \'\'\'\'\'transparentes, comparables, adéquates \'\'\'\'\'et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services \'\'\'\'\'cités aux articles 4, 5, 6 et 7 \'\'\'\'\'et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('a','g',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','g',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','g',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut instaurer des lignes directrices, par exemple des lignes directrices spécifiant une méthodologie ou des procédures.\'\'\'\'\''),('a','g',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('a','g',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'disponibles pour les services de communications électroniques \'\'\'\'\'conformément à \'\'\'\'\'leurs plans nationaux d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et <s>soit rendu public. Les autorités réglementaires nationales veillent </s>à <s>ce que </s>la \'\'\'\'\'réglementation des radiotélécommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','g',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('a','g',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;\'\'\'\'\''),('a','g',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('a','g',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés \'\'\'\'\'pour les \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à la réglementation \'\'\'\'\'des \'\'\'\'\'communications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('a','g',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','g',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('a','g',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','g',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','g',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','g',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 bis, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:\'\'\'\'\''),('a','g',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\''),('a','g',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire prévue à l\'article 9 concernant les radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('a','g',2,1,3,'0841g',NULL,'0841g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('a','g',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences,\'\'\'\'\''),('a','g',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('a','g',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre établi conformément à l\'article 8 bis (7);\'\'\'\'\''),('a','g',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('a','g',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.\'\'\'\'\''),('a','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\''),('a','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('a','g',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('a','g',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les restrictions imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','g',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','g',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('a','g',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','g',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','g',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','g',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.\'\'\'\'\''),('a','g',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('a','g',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:\'\'\'\'\''),('a','g',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('a','g',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter la possibilité d\'interférences nuisibles,\'\'\'\'\''),('a','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','g',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','g',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.\'\'\'\'\''),('a','g',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('a','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','g',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('a','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','g',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le [date de transposition].\'\'\'\'\''),('a','g',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','g',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('a','g',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','g',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','g',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','g',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','g',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','g',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','g',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','g',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','g',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','g',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','g',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','g',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','g',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','g',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','g',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'n\'est permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur ait donné son accord préalable, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'sur la base \'\'\'\'\'d\'une information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou \'\'\'\'\'l\'utilisateur. L\'accord préalable de l\'abonné est obtenu séparément de son consentement aux conditions générales.\'\'\'\'\''),('a','g',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','g',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','g',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'Tous les trois mois, l\'autorité nationale de régulation soumet un rapport de synthèse à la Commission sur les notifications reçues et sur les actions entreprises en vertu du présent paragraphe.\'\'\'\'\''),('a','g',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','g',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','g',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','g',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','g',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','g',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','g',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou \'\'\'\'\'les \'\'\'\'\'abonnés \'\'\'\'\'reçoivent des informations claires et complètes sur \'\'\'\'\'la possibilité de retirer à tout moment leur \'\'\'\'\'accord \'\'\'\'\'pour le traitement des données \'\'\'\'\'de trafic. Les procédures de retrait de l\'accord sont aisément compréhensibles et directes.\'\'\'\'\''),('a','g',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','g',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','g',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','g',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2.\'\'\'\'\''),('a','g',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','g',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de graves incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent, si les autorités réglementaires nationales le jugent nécessaire après notification par les opérateurs concernés. Lorsque des données personnelles sont rendues inutilisables, les autorités réglementaires nationales doivent pouvoir décider de ne pas demander la notification par les opérateurs concernés. Tout avertissement intervenant en pareil cas devrait comprendre des informations, adaptées à chaque cas particulier, sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.\'\'\'\'\''),('a','g',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','g',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','g',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('a','g',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','g',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','g',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation grave de la sécurité par le fournisseur de services de communications électroniques accessibles au public entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'autorité réglementaire nationale de cette violation. La notification décrit la nature de la violation et ses conséquences ainsi que les mesures prises par le fournisseur pour y remédier, et recommande les mesures à prendre pour en atténuer les répercussions négatives possibles. L\'autorité nationale de régulation décide si le fournisseur de services de communications électroniques accessibles au public notifie la violation à l\'abonné concerné. Lorsque les données personnelles ont été rendues inutilisables par des moyens techniques ou des procédures, dans une mesure telle que le risque de perte est faible ou a largement disparu, une violation de la sécurité des données ne devrait pas être jugée préjudiciable pour l\'utilisateur final. En conséquence, l\'autorité de réglementation nationale peut décider de ne pas demander la notification par le fournisseur à l\'abonné concerné. Les moyens techniques et les procédures appropriés permettant de rendre les données inutilisables sont approuvés par l\'autorité réglementaire nationale. La Commission peut, après consultation de [xxx], prendre les mesures de coordination appropriées pour assurer une approche cohérente au niveau communautaire.\'\'\'\'\''),('a','g',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','g',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le cas échéant, l\'autorité de régulation nationale concernée notifie la violation aux autorités nationales de régulation des autres États membres et au [xxx]. Lorsque la révélation de la violation est dans l\'intérêt public, l\'autorité nationale de régulation peut informer le public.\'\'\'\'\''),('a','g',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','g',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','g',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.\'\'\'\'\''),('a','g',2,2,5,'0441',NULL,'0441','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de [xxx], et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('a','g',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','g',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','g',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','g',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','g',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','g',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','h',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','h',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','h',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','h',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','h',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','h',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','h',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','h',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','h',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','h',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;\'\'\'\'\''),('a','h',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','h',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','h',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','h',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et \'\'\'\'\'des avantages pour le consommateur, et compte tenu \'\'\'\'\'de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres options d\'accès en amont;\'\'\'\'\''),('a','h',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','h',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a','h',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','h',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','h',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','h',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','h',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','h',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','h',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','h',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','h',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','h',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','h',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','h',2,2,4,'2231',NULL,'2231','fr','\'\'\'\'\'3. Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière de qualité de service et, le cas échéant, prendre d\'autres mesures afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus licites ou de les distribuer ou d\'utiliser des applications et services licites de leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive cadre).\'\'\'\'\''),('a','h',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('a','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('a','h',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('a','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('a','h',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('a','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('a','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('a','h',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de [xxx], prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','h',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce \'\'\'\'\'que, \'\'\'\'\'lorsque cela est techniquement et économiquement \'\'\'\'\'possible et \'\'\'\'\'sauf \'\'\'\'\'lorsque l\'abonné \'\'\'\'\'appelé a \'\'\'\'\'choisi \'\'\'\'\'pour des raisons \'\'\'\'\'commerciales \'\'\'\'\'de limiter l\'accès par des appelants situés dans \'\'\'\'\'des \'\'\'\'\'zones \'\'\'\'\'géographiques déterminées, les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:\'\'\'\'\''),('a','h',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('a','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('a','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('a','h',2,2,4,'201','201',NULL,'fr','<s>1. Les paragraphes 2, 3 et 4 s\'appliquent sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 93/13/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('a','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('a','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','h',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('a','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','h',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','h',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent \'\'\'\'\'des mécanismes <s>associant les consommateurs, les organisations d\'utilisateurs et les prestataires </s>de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('a','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('a','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('a','h',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('a','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('a','h',2,2,4,'203','203',NULL,'fr','<s>3. Lorsque des contrats sont conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent une connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, ceux-ci doivent également contenir les informations visées au paragraphe 2. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('a','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','h',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris:\'\'\'\'\''),('a','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('a','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('a','h',2,2,4,'2141',NULL,'2141','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à entre autres:\'\'\'\'\''),('a','h',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- le fait que l\'accès aux \'\'\'\'\'services \'\'\'\'\'d\'urgence et aux informations concernant la localisation \'\'\'\'\'de \'\'\'\'\'l\'appelant doive être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('a','h',2,2,4,'204','204',NULL,'fr','<s>4. Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.</s>'),('a','h',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services de communications électroniques, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('a','h',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, l\'utilisateur peut être tenu de donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('a','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('a','h',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('a','h',2,2,4,'3411','341','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour \'\'\'\'\'traiter \'\'\'\'\'les litiges \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('a','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('a','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','h',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','h',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('a','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('a','h',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).\'\'\'\'\''),('a','h',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('a','h',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('a','h',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('a','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','h',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communication public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de \'\'\'\'\'la \'\'\'\'\'résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à \'\'\'\'\'l\'accès et à l\'utilisation de leurs services proposés \'\'\'\'\'aux utilisateurs \'\'\'\'\'finals \'\'\'\'\'et aux consommateurs \'\'\'\'\'conformément à l\'annexe II. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme claire, compréhensible et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('a','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('a','h',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques d\'information, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('a','h',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('a','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('a','h',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent, elles-mêmes ou par l\'intermédiaire de tiers, la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché, gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','h',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('a','h',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('a','h',2,1,3,'0941','094','0941','fr','\'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'disponibles aux services \'\'\'\'\'de \'\'\'\'\'communication électronique \'\'\'\'\'telles \'\'\'\'\'qu\'identifiées dans leurs grilles nationales d\'allocation et dans \'\'\'\'\'les \'\'\'\'\'règles \'\'\'\'\'de \'\'\'\'\'l\'UIT en matière \'\'\'\'\'de \'\'\'\'\'radio. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service de communications électroniques à fournir.\'\'\'\'\''),('a','h',2,1,3,'09@C1@A',NULL,'09@C1@A','fr','\'\'\'\'\'Ces mesures d\'applications s\'entendent sans préjudice de celles prises au niveau communautaire ou national, conformément au droit communautaire, pour atteindre des objectifs d\'intérêt général, en particulier ceux relatifs à la promotion de la diversité culturelle et linguistique et du pluralisme des médias.\'\'\'\'\''),('a','h',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','h',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','h',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous \'\'\'\'\'les \'\'\'\'\'types \'\'\'\'\'de \'\'\'\'\'réseau \'\'\'\'\'de \'\'\'\'\'radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.\'\'\'\'\''),('a','h',2,1,3,'09@C11c',NULL,'09@C11c','fr','\'\'\'\'\'c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;\'\'\'\'\''),('a','h',2,1,3,'09@C11A',NULL,'09@C11A','fr','\'\'\'\'\'-a) harmoniser les règles relatives à la mise à disposition et à l\'utilisation efficace des radiofréquences conformément à la procédure établie à l\'annexe II bis;\'\'\'\'\''),('a','h',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','h',2,1,3,'09@C11',NULL,'09@C11','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et, sans préjudice de l\'article 8 bis, aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures techniques d\'application appropriées pour:\'\'\'\'\''),('a','h',2,1,3,'09@C11b',NULL,'09@C11b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis;\'\'\'\'\''),('a','h',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','h',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','h',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','h',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('a','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','fr','\'\'\'\'\'(60 bis) Il appartient aux États membres d\'encourager des mécanismes de coopération entre les parties intéressées afin de promouvoir un bon fonctionnement des services en ligne et un niveau de confiance élevé des utilisateurs. Il convient en particulier d\'inciter les entreprises qui fournissent des réseaux et/ou services de communication électronique et les autres parties intéressées à coopérer pour la promotion du contenu licite et la protection du contenu en ligne. Une telle coopération peut par exemple se concrétiser, au-delà et sans que ceci ne porte préjudice au cadre réglementaire, par l\'élaboration de codes de conduite négociés et convenus entre les parties intéressées. Le principe de tels codes est déjà envisagé dans de nombreux instruments communautaires tels la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\") (JO L 178 du 17.07.2000, p. 1.), la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45; version corrigée dans le JO L 195 du 2.6.2004, p. 16.), et la directive 95/46/CE du Parlement européen et du Conseil, du 24 octobre 1995, relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation de ces données (JO L 281 du 23.11.1995, p. 31. Directive modifiée en dernier lieu par la directive 1882/2003/CE (JO L 284 du 31.10.2003, p. 1).). Une telle coopération entre parties prenantes est un élément essentiel pour la promotion du contenu en ligne, en particulier le contenu culturel européen, et pour libérer le potentiel de la société de l\'information.\'\'\'\'\''),('a','h',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4. Il leur incombe de définir la portée et la nature de toute exception.\'\'\'\'\''),('a','h',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou\'\'\'\'\''),('a','h',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques, d\'une part, et les secteurs intéressés par la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques, d\'autre part.\'\'\'\'\''),('a','h',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une restriction interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine ou d\'assurer la réalisation d\'un objectif d\'intérêt général, tel qu\'il est défini dans la législation nationale, conformément au droit communautaire, comme la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','h',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','h',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','h',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés ainsi qu\'à éviter toute distorsion de la concurrence.\'\'\'\'\''),('a','h',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, compte tenu des règles en matière d\'aide publique, en particulier pour la fourniture de contenu;\'\'\'\'\''),('a','h',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','h',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les restrictions imposant de fournir un service de communications électroniques dans une bande de fréquences spécifique ne se justifient que par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général comme établi dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences, la promotion de la diversité culturelle et linguistique et le pluralisme des médias ou la fourniture de services de radiodiffusion et de télévision.\'\'\'\'\''),('a','h',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','h',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a','h',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','h',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','h',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) respecter une restriction conformément au paragraphe 4.\'\'\'\'\''),('a','h',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','h',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','h',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','h',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:\'\'\'\'\''),('a','h',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','h',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant les \'\'\'\'\'investissements efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'fondés sur le marché dans les infrastructures, ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('a','h',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','h',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','h',2,1,3,'084g',NULL,'084g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.\'\'\'\'\''),('a','h',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','h',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Les mesures adoptées en vertu des points a) à c) du premier alinéa, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 22, paragraphe 3. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par le Comité sur le spectre radioélectrique.\'\'\'\'\''),('a','h',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','h',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','h',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) évite toute distorsion de concurrence.\'\'\'\'\''),('a','h',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','h',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.\'\'\'\'\''),('a','h',2,1,3,'09@C11a',NULL,'09@C11a','fr','\'\'\'\'\'a) identifier les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises, à l\'exclusion des fréquences que les États membres ont attribuées ou prévues pour les services de radio- et de télédiffusion;\'\'\'\'\''),('a','h',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','h',2,1,3,'09@C11B',NULL,'09@C11B','fr','\'\'\'\'\'-a bis) assurer la fourniture coordonnée et en temps utile de l\'information concernant l\'allocation, la mise à disposition et l\'utilisation des radiofréquences conformément à la procédure établie à l\'annexe II bis;\'\'\'\'\''),('a','h',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('a','h',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','h',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('a','h',2,2,5,'04411',NULL,'04411','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3, 3bis, 3 ter et 3 quater, la Commission recommande, après consultation du Contrôleur européen de la protection des données, des parties prenantes pertinentes et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('a','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','h',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('a','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','h',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('a','h',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('a','h',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('a','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','h',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, ces mesures comprennent:\'\'\'\'\''),('a','h',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','h',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','h',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('a','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','h',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','h',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','h',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait en être avertie sans retard. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('a','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','h',1,2,5,'03:28@A',NULL,'03:28@A','fr','\'\'\'\'\'(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('a','h',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('a','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','h',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','h',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.\'\'\'\'\''),('a','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','h',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.\'\'\'\'\''),('a','h',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','h',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','h',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('a','h',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('a','h',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','h',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, \'\'\'\'\'soit \'\'\'\'\'directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou \'\'\'\'\'l\'utilisateur a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement \'\'\'\'\'lui est donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','h',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('a','h',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales, le cas échéant, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','h',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('a','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','h',2,2,5,'181','181','181','fr','\'\'\'\'\'18. Avant le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties publiques ou privées à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','h',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('a','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('a','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','h',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatives au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('a','h',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('a','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','h',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, et si cette violation est susceptible de porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, signalent cette violation sans retard indu à l\'autorité réglementaire nationale ou à l\'autorité compétente en vertu du droit national de l\'État membre. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','h',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.\'\'\'\'\''),('a','h',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('a','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('a','h',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.\'\'\'\'\''),('a','h',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('a','h',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('a','i',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','i',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','i',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('a','i',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','i',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','i',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','i',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','i',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','i',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('a','i',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','i',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('a','i',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent conformément \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','i',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','i',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','i',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('a','i',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','i',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','i',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','i',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','i',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','i',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','i',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','i',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('a','i',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','i',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','i',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','i',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','i',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','i',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','i',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','i',2,2,4,'2231',NULL,'2231','fr','\'\'\'\'\'3. Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière de qualité de service et, le cas échéant, prendre d\'autres mesures afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus ou de les distribuer ou d\'utiliser des applications et services de leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre).\'\'\'\'\''),('a','i',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('a','i',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('a','i',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','i',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('a','i',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('a','i',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.\'\'\'\'\''),('a','i',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('a','i',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('a','i',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation publique et après avoir consulté [xxx]. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','i',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce \'\'\'\'\'que, \'\'\'\'\'lorsque cela est techniquement et économiquement \'\'\'\'\'possible et \'\'\'\'\'sauf \'\'\'\'\'lorsque l\'abonné \'\'\'\'\'appelé a \'\'\'\'\'choisi \'\'\'\'\'pour des raisons \'\'\'\'\'commerciales \'\'\'\'\'de limiter l\'accès par des appelants situés dans \'\'\'\'\'des \'\'\'\'\'zones \'\'\'\'\'géographiques déterminées, les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:\'\'\'\'\''),('a','i',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('a','i',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('a','i',2,2,4,'32@A',NULL,'32@A','fr','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\''),('a','i',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','i',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.\'\'\'\'\''),('a','i',2,2,4,'201','201',NULL,'fr','<s>1. Les paragraphes 2, 3 et 4 s\'appliquent sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 93/13/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('a','i',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('a','i',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','i',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','i',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('a','i',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','i',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','i',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent \'\'\'\'\'des mécanismes <s>associant les consommateurs, les organisations d\'utilisateurs et les prestataires </s>de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'questions liées aux utilisateurs finals , y compris, \'\'\'\'\'en \'\'\'\'\'particulier, les utilisateurs finals handicapés.\'\'\'\'\''),('a','i',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\''),('a','i',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('a','i',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','i',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\''),('a','i',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,\'\'\'\'\''),('a','i',2,2,4,'203','203',NULL,'fr','<s>3. Lorsque des contrats sont conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent une connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, ceux-ci doivent également contenir les informations visées au paragraphe 2. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('a','i',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','fr','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\''),('a','i',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris:\'\'\'\'\''),('a','i',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\''),('a','i',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('a','i',2,2,4,'2141',NULL,'2141','fr','\'\'\'\'\'4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:\'\'\'\'\''),('a','i',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- lorsque l\'accès aux \'\'\'\'\'services \'\'\'\'\'d\'urgence et aux informations concernant la localisation \'\'\'\'\'de \'\'\'\'\'l\'appelant doit être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('a','i',2,2,4,'204','204',NULL,'fr','<s>4. Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.</s>'),('a','i',1,2,4,'20:14@D',NULL,'20:14@D','fr','\'\'\'\'\'(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('a','i',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs et les autres utilisateurs finals qui le demandent \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services de communications électroniques, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('a','i',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('a','i',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive 2002/22/CE s\'applique sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires. La directive 2002/22/CE n\'exige pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\''),('a','i',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('a','i',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour \'\'\'\'\'traiter \'\'\'\'\'les litiges \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','i',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('a','i',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('a','i',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','i',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','i',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','i',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('a','i',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('a','i',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).\'\'\'\'\''),('a','i',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','i',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('a','i',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('a','i',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','i',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs, et\'\'\'\'\''),('a','i',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','i',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de \'\'\'\'\'la \'\'\'\'\'résiliation du contrat et des informations sur les conditions générales types, applicables \'\'\'\'\'à \'\'\'\'\'l\'accès et à l\'utilisation de leurs services fournis \'\'\'\'\'aux utilisateurs \'\'\'\'\'finals \'\'\'\'\'et aux consommateurs \'\'\'\'\'conformément à l\'annexe II. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.\'\'\'\'\''),('a','i',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','i',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('a','i',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\''),('a','i',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','i',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('a','i',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences; et\'\'\'\'\''),('a','i',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','i',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent, elles- mêmes ou par l\'intermédiaire de tiers, la disponibilité de ces guides ou techniques, gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','i',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('a','i',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','i',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','i',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\''),('a','i',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('a','i',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'disponibles pour les services de communications électroniques \'\'\'\'\'conformément à \'\'\'\'\'leurs plans nationaux d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et <s>soit rendu public. Les autorités réglementaires nationales veillent </s>à <s>ce que </s>la \'\'\'\'\'réglementation des radiotélécommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques à fournir.\'\'\'\'\''),('a','i',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('a','i',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;\'\'\'\'\''),('a','i',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('a','i',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés \'\'\'\'\'pour les \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à la réglementation \'\'\'\'\'des \'\'\'\'\'communications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('a','i',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','i',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis;\'\'\'\'\''),('a','i',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','i',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','i',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','i',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','i',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','i',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:\'\'\'\'\''),('a','i',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\''),('a','i',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire prévue à l\'article 9 concernant les radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','i',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('a','i',2,1,3,'0841g',NULL,'0841g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('a','i',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences,\'\'\'\'\''),('a','i',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('a','i',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;\'\'\'\'\''),('a','i',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('a','i',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.\'\'\'\'\''),('a','i',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','i',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','i',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\''),('a','i',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('a','i',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','i',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('a','i',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','i',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','i',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre les investisseurs et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('a','i',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','i',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 ter et 9 quater de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','i',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','i',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.\'\'\'\'\''),('a','i',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','i',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('a','i',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:\'\'\'\'\''),('a','i',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('a','i',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter la possibilité d\'interférences nuisibles,\'\'\'\'\''),('a','i',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','i',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','i',2,1,3,'0841g@A',NULL,'0841g@A','fr','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\''),('a','i',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, visant à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.\'\'\'\'\''),('a','i',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('a','i',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','i',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','i',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('a','i',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','i',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le ... (Date de transposition de la présente directive).\'\'\'\'\''),('a','i',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','i',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','i',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('a','i',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','i',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','i',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement doit se limiter au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.\'\'\'\'\''),('a','i',2,2,5,'04411',NULL,'04411','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 ter, la Commission recommande, après consultation du contrôleur européen de la protection des données, des parties prenantes concernées et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('a','i',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','i',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','i',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','i',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('a','i',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','i',1,2,5,'03:27@A',NULL,'03:27@A','fr','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.\'\'\'\'\''),('a','i',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('a','i',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('a','i',2,2,5,'181@A',NULL,'181@A','fr','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\''),('a','i',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('a','i',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','i',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\''),('a','i',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','i',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','i',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','i',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','i',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','i',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('a','i',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','i',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','i',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','i',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les utilisateurs. Par conséquent, l\'autorité réglementaire nationale ou une autre autorité nationale compétente devraient être averties sans retard, par le fournisseur de services pertinent, de toute violation de sécurité. L\'autorité compétente devrait définir le degré de gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services concernés qu\'ils avertissent sans délai indu et de manière appropriée les personnes touchées par la violation. De plus, dans les cas où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), les fournisseurs de services pertinents devraient, en plus des autorités nationales compétentes, en avertir immédiatement et directement les utilisateurs concernés. Enfin, les fournisseurs devraient informer, sur une base annuelle, les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours de la période de référence. Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.\'\'\'\'\''),('a','i',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','i',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','i',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs pour éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('a','i',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','i',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','i',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\''),('a','i',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','i',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','i',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','i',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','i',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','i',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.\'\'\'\'\''),('a','i',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('a','i',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','i',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','i',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('a','i',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','i',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','i',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','i',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','i',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','i',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, \'\'\'\'\'soit \'\'\'\'\'directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou \'\'\'\'\'l\'utilisateur concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui est donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','i',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','i',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('a','i',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification d\'une violation de sécurité à un abonné ou un particulier n\'est pas nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('a','i',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','i',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','i',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','i',2,2,5,'181','181','181','fr','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','i',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('a','i',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('a','i',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','i',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.\'\'\'\'\''),('a','i',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('a','i',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','i',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État membre de cette violation. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','i',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','i',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('a','i',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic à des fins liées à la sécurité des réseaux et de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises permettra le traitement de ces données dans l\'intérêt légitime du contrôleur de données afin d\'éviter l\'accès non autorisé et la distribution de codes malveillants, ainsi que de mettre fin aux attaques par déni de service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\''),('a','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.\'\'\'\'\''),('a','i',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.\'\'\'\'\''),('a','i',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('a','i',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('a','j',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','j',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','j',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, lors de l\'imposition d\'obligations de tarification en application de l\'article 13;\'\'\'\'\''),('a','j',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','j',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.\'\'\'\'\''),('a','j',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','j',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','j',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','j',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','j',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('a','j',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent conformément \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','j',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','j',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir \'\'\'\'\'à la \'\'\'\'\'procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par l\'Autorité.\'\'\'\'\''),('a','j',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('a','j',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a','j',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','j',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','j',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','j',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','j',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','j',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','j',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','j',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'y compris toutes les restrictions en matière d\'accès aux services et applications, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a','j',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','j',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','j',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','j',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','j',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','j',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','j',2,2,4,'2231',NULL,'2231','fr','\'\'\'\'\'Une autorité réglementaire nationale peut définir des exigences minimales en matière de qualité de service afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux. Ces exigences prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre «cadre»).\'\'\'\'\''),('a','j',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('a','j',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('a','j',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.\'\'\'\'\''),('a','j',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('a','j',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('a','j',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent peuvent pratiquer une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.\'\'\'\'\''),('a','j',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également des informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('a','j',2,2,4,'334',NULL,'334','fr','\'\'\'\'\'4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','j',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales prennent toutes les mesures nécessaires \'\'\'\'\'pour \'\'\'\'\'faire en sorte que:\'\'\'\'\''),('a','j',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('a','j',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('a','j',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','j',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.\'\'\'\'\''),('a','j',2,2,4,'201','201',NULL,'fr','<s>1. Les paragraphes 2, 3 et 4 s\'appliquent sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 93/13/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('a','j',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de décider si les des données à caractère personnel les concernant doivent figurer ou non dans un annuaire et aux types de données concernées, conformément à l\'article 12 de la directive «vie privée et communications électroniques; et\'\'\'\'\''),('a','j',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','j',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','j',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('a','j',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','j',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.\'\'\'\'\''),('a','j',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent \'\'\'\'\'des mécanismes <s>associant les consommateurs, les organisations d\'utilisateurs et les prestataires </s>de \'\'\'\'\'consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte \'\'\'\'\'des \'\'\'\'\'questions liées aux utilisateurs finals , y compris, \'\'\'\'\'en \'\'\'\'\'particulier, les utilisateurs finals handicapés.\'\'\'\'\''),('a','j',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('a','j',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','j',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,\'\'\'\'\''),('a','j',2,2,4,'203','203',NULL,'fr','<s>3. Lorsque des contrats sont conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent une connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, ceux-ci doivent également contenir les informations visées au paragraphe 2. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('a','j',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','j',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et \'\'\'\'\'de résiliation \'\'\'\'\'des services et du \'\'\'\'\'contrat, y compris:\'\'\'\'\''),('a','j',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('a','j',2,2,4,'2141',NULL,'2141','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:\'\'\'\'\''),('a','j',2,2,4,'204','204','204','fr','4. <s>Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. </s>Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services \'\'\'\'\'de \'\'\'\'\'communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services de communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('a','j',1,2,4,'20:14@D',NULL,'20:14@D','fr','\'\'\'\'\'(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('a','j',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lorsque les consommateurs et les autres utilisateurs finals qui le demandent \'\'\'\'\'souscrivent des services fournissant \'\'\'\'\'le raccordement \'\'\'\'\'à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'des services de communications électroniques, ils \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou un tel raccordement. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('a','j',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('a','j',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive “cadre” et les directives spécifiques s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au “simple transport” concernant les fournisseurs de services intermédiaires tels que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\''),('a','j',2,2,4,'2021b','2021b','2021b','fr','b) <s>les services fournis, les niveaux de qualité des services offerts, ainsi que </s>le \'\'\'\'\'service fourni, y compris en particulier:\'\'\'\'\''),('a','j',2,2,4,'3411','341','3411','fr','1. Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour \'\'\'\'\'traiter \'\'\'\'\'les litiges \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a','j',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('a','j',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.\'\'\'\'\''),('a','j',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a','j',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('a','j',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','j',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','j',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('a','j',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('a','j',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('a','j',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).\'\'\'\'\''),('a','j',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','j',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('a','j',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('a','j',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','j',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs, et\'\'\'\'\''),('a','j',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','j',2,2,4,'212','212','212','fr','2. Les \'\'\'\'\'États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de \'\'\'\'\'la \'\'\'\'\'résiliation du contrat et des informations sur les conditions générales types, applicables \'\'\'\'\'à \'\'\'\'\'l\'accès et à l\'utilisation de leurs services fournis \'\'\'\'\'aux utilisateurs \'\'\'\'\'finals \'\'\'\'\'et aux consommateurs \'\'\'\'\'conformément à l\'annexe II. Ces informations sont publiées sous \'\'\'\'\'une \'\'\'\'\'forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.\'\'\'\'\''),('a','j',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','j',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('a','j',2,2,4,'3412',NULL,'3412','fr','\'\'\'\'\'Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.\'\'\'\'\''),('a','j',2,2,4,'2822',NULL,'2822','fr','\'\'\'\'\'Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.\'\'\'\'\''),('a','j',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('a','j',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) sans préjudice de la directive 2000/31/CE sur le commerce électronique, les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences juridiques; et\'\'\'\'\''),('a','j',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que, lorsque de tels guides ou techniques analogues ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable, les autorités réglementaires nationales en assurent la disponibilité, soit elles-mêmes, soit par l\'intermédiaire de tiers. Les tiers ont le droit d\'utiliser gratuitement les informations sur les tarifs publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','j',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','j',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('a','j',2,2,4,'2821',NULL,'2821','fr','\'\'\'\'\'2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('a','j',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','j',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('a','j',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('a','j',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('a','j',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'service \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être fournis dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'disponibles pour \'\'\'\'\'les \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques répertoriés \'\'\'\'\'dans \'\'\'\'\'leurs plans nationaux d\'attribution des fréquences. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types \'\'\'\'\'de \'\'\'\'\'service de communications électroniques à fournir.\'\'\'\'\''),('a','j',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire en assurant une approche cohérente de la régulation sur des périodes d\'examen successives;\'\'\'\'\''),('a','j',2,1,3,'09@C1a',NULL,'09@C1a','fr','\'\'\'\'\'a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;\'\'\'\'\''),('a','j',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('a','j',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire au second deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés \'\'\'\'\'pour les \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes \'\'\'\'\'de \'\'\'\'\'fréquences disponibles pour les services de communications électroniques.\'\'\'\'\''),('a','j',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','j',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis;\'\'\'\'\''),('a','j',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','j',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','j',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','j',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','j',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','j',2,1,3,'09@C1',NULL,'09@C1','fr','\'\'\'\'\'En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:\'\'\'\'\''),('a','j',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités \'\'\'\'\'de régulation nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches \'\'\'\'\'réglementaires \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment \'\'\'\'\'de \'\'\'\'\'celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','j',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('a','j',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('a','j',2,1,3,'0841g',NULL,'0841g','fr','\'\'\'\'\'g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('a','j',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale,\'\'\'\'\''),('a','j',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('a','j',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;\'\'\'\'\''),('a','j',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.\'\'\'\'\''),('a','j',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','j',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','j',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités réglementaires nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément à leurs obligations en vertu du traité et, le cas échéant, aux accords internationaux correspondants et peuvent tenir compte de considérations de politique publique telles que définies ci-dessous.\'\'\'\'\''),('a','j',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('a','j',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','j',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('a','j',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('a','j',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','j',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à ce que le coût de l\'accès aux ressources tienne dûment compte des risques encourus par les investisseurs et les entreprises bénéficiant de l\'accès;\'\'\'\'\''),('a','j',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'œuvrent à promouvoir \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 ter et 9 quater de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision \'\'\'\'\'Spectre radioélectrique).\'\'\'\'\''),('a','j',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','j',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'avec \'\'\'\'\'la \'\'\'\'\'Commission et l\'Autorité \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','j',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.\'\'\'\'\''),('a','j',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','j',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','j',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:\'\'\'\'\''),('a','j',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('a','j',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles, notamment afin d\'assurer la qualité technique du service et l\'utilisation efficace des radiofréquences,\'\'\'\'\''),('a','j',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','j',0,1,3,'09@C',NULL,'09@C','fr','\'\'\'\'\'Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences\'\'\'\'\''),('a','j',2,1,3,'0841g@A',NULL,'0841g@A','fr','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\''),('a','j',2,1,3,'09@C1c',NULL,'09@C1c','fr','\'\'\'\'\'c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.\'\'\'\'\''),('a','j',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.\'\'\'\'\''),('a','j',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('a','j',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','j',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','j',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','j',2,1,3,'096',NULL,'096','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et à l\'assignation des radiofréquences à partir du [date de transposition de la présente directive].\'\'\'\'\''),('a','j',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics, et\'\'\'\'\''),('a','j',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','j',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('a','j',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','j',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','j',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','j',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a','j',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) no 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement se limite au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.\'\'\'\'\''),('a','j',2,2,5,'04411',NULL,'04411','fr','\'\'\'\'\'Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.\'\'\'\'\''),('a','j',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','j',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','j',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('a','j',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','j',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','j',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('a','j',1,2,5,'03:27@A',NULL,'03:27@A','fr','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.\'\'\'\'\''),('a','j',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','j',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','j',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','j',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.\'\'\'\'\''),('a','j',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','j',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication \'\'\'\'\'bidirectionnelle;\'\'\'\'\''),('a','j',2,2,5,'0434',NULL,'0434','fr','\'\'\'\'\'3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\''),('a','j',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'n\'est permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','j',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','j',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('a','j',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','j',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,\'\'\'\'\''),('a','j',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'3 ter. La notification d\'une violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur a prouvé à la satisfaction de l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('a','j',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','j',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','j',2,2,5,'15@A42',NULL,'15@A42','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','j',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','j',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','j',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','j',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','j',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','j',2,2,5,'181','181','181','fr','Au plus tard trois ans après \'\'\'\'\'le \'\'\'\'\'date \'\'\'\'\'limite pour \'\'\'\'\'la \'\'\'\'\'mise en œuvre de l\'acte modificatif, la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive \'\'\'\'\'2002/58/CE \'\'\'\'\'et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'et aux notifications des violations , \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('a','j',2,2,5,'0442',NULL,'0442','fr','\'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('a','j',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a','j',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','j',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les utilisateurs, et notamment un préjudice économique ou social ou l\'usurpation de l\'identité. Par conséquent, les abonnés concernés par un tel incident de sécurité devraient être avertis sans retard, par le fournisseur de services pertinent, de toute violation de sécurité, afin de pouvoir prendre toutes les précautions qui s\'imposent. Dans les cas, notamment, où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), il est essentiel que les fournisseurs de services pertinents avertissent immédiatement les utilisateurs concernés. Les fournisseurs devraient également informer une fois par an les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours des douze mois précédents. Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.\'\'\'\'\''),('a','j',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et\'\'\'\'\''),('a','j',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','j',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','j',2,2,5,'143','143','143','fr','<s>3. </s>Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('a','j',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','j',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.\'\'\'\'\''),('a','j',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel\'\'\'\'\''),('a','j',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','j',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État membre, ainsi que l\'abonné ou le particulier concerné, de cette violation, dans le respect des dispositions des paragraphes 3 bis et 3 ter. La notification faite à l\'abonné ou au particulier concerné décrit au minimum la nature de la violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la violation des données à caractère personnel. Ladite notification décrit en outre les conséquences de la violation des données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','j',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','j',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'3 bis. La notification de la violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur de services de communications électroniques accessibles au public a prouvé à la satisfaction de l\'autorité compétente qu\'il y a raisonnablement peu de chances pour que ladite violation porte préjudice aux droits ou aux intérêts des consommateurs.\'\'\'\'\''),('a','j',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a','j',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.\'\'\'\'\''),('a','j',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic par des prestataires de services de sécurité agissant en qualité de contrôleurs de données, afin d\'assurer la sécurité des réseaux et de l\'information et notamment de garantir l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, peut, dans des circonstances normales, être considéré comme étant effectué dans l\'intérêt légitime du contrôleur de données au sens de l\'article 7, point f), de la directive 95/46/CE relative à la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à éviter l\'accès non autorisé à des réseaux de communications électroniques ou et la distribution de codes malveillants, ou à mettre fin à des attaques par déni de service.\'\'\'\'\''),('a','j',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.\'\'\'\'\''),('a','j',2,2,5,'15@A41',NULL,'15@A41','fr','\'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de travail «article 29»), des autorités réglementaires compétentes et, le cas échéant, de l\'ENISA.\'\'\'\'\''),('a','j',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','j',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','j',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','j',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','j',1,2,5,'143:35@B',NULL,'143:35@B','fr','\'\'\'\'\'(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.\'\'\'\'\''),('a','j',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('a','j',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','j',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.\'\'\'\'\''),('a','j',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('b','k',2,1,1,'123','123','123','es','3. Cuando \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'impongan a un operador obligaciones \'\'\'\'\'relativas al \'\'\'\'\'acceso de conformidad con lo \'\'\'\'\'dispuesto \'\'\'\'\'en el presente artículo, <s>las autoridades nacionales de reglamentación </s>podrán \'\'\'\'\'establecer \'\'\'\'\'condiciones técnicas u operativas \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'proveedores y/o \'\'\'\'\'beneficiarios de \'\'\'\'\'dicho \'\'\'\'\'acceso \'\'\'\'\'cuando ello sea \'\'\'\'\'necesario para garantizar el funcionamiento normal de la red. Las obligaciones \'\'\'\'\'sobre \'\'\'\'\'normas o especificaciones técnicas \'\'\'\'\'especiales deberán ajustarse a \'\'\'\'\'las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','k',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','k',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('b','k',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','k',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','k',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','k',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 6 bis \'\'\'\'\'del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','k',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','k',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','k',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','k',2,2,5,'043@A',NULL,'043@A','es','\'\'\'\'\'3 bis. Los Estados miembros se asegurarán de que la autoridad nacional competente pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales al abonado afectado, sobre la forma que debe adoptar dicha notificación, así como sobre la manera de llevarla a cabo.\'\'\'\'\''),('a','k',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales, dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','k',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas afectado notificará esta violación al abonado afectado y a la autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('a','k',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('a','k',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 bis) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución maliciosa de códigos, los ataques de denegación de servicio y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('a','k',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','k',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','k',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','k',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('a','k',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','k',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','k',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas afectado valorará el alcance de la violación, evaluará su gravedad y juzgará si es necesario notificarla al abonado afectado y a la autoridad nacional competente, teniendo en cuenta las normas pertinentes establecidas por la autoridad nacional competente de conformidad con el apartado 3 bis.\'\'\'\'\''),('a','k',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un abonado o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, deberá evaluar los riesgos asociados a ella, por ejemplo estableciendo el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad aplicadas), la causa y la extensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los incidentes de seguridad que puedan redundar en riesgo grave para la intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('a','k',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','k',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('a','k',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','k',2,2,5,'181','181',NULL,'es','<s>La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('a','k',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','k',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','k',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','k',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.\'\'\'\'\''),('a','k',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros determinarán el régimen de sanciones aplicable en caso de incumplimiento de las disposiciones nacionales adoptadas en aplicación de la presente Directiva y adoptarán todas las medidas necesarias para garantizar su ejecución. Las sanciones serán efectivas, proporcionadas y disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, el <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','k',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','k',2,2,5,'044',NULL,'044','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3 y 3 bis, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('a','k',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','k',2,2,5,'15@A4',NULL,'15@A4','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva, y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar recomendaciones, previa consulta a la ENISA, al Grupo de Trabajo del Artículo 29 y a las autoridades de reglamentación pertinentes.\'\'\'\'\''),('a','k',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','k',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o tomadas por el proveedor respecto a la violación de los datos personales.\'\'\'\'\''),('a','k',2,2,5,'022e','022e','022e','es','e) \'\'\'\'\'trasladado a la Directiva marco (\"llamada\": \'\'\'\'\'una conexión establecida por medio de un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponible para el público que permita la comunicación \'\'\'\'\'de voz bidireccional.)\'\'\'\'\''),('a','k',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','k',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','k',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','k',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Los Estados miembros velarán por que la autoridad nacional competente y, cuando proceda, otros organismos nacionales, tengan potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','k',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales pertinentes deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','k',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Revisión</s>'),('a','k',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','k',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','k',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('a','k',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','k',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'i) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('a','k',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','k',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','k',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) n.o 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información.\'\'\'\'\''),('a','k',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('a','k',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','k',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','k',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','k',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('a','k',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','k',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva 2001/21/CE, la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('a','k',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'ba) asegurar la calidad técnica del servicio,\'\'\'\'\''),('a','k',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','k',2,1,3,'0961',NULL,'0961','es','\'\'\'\'\'6. Los apartados 3 y 4 serán aplicables a las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas a partir de [en función de la fecha de incorporación al Derecho nacional].\'\'\'\'\''),('a','k',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida humana,\'\'\'\'\''),('a','k',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','k',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','k',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','k',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('a','k',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('a','k',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('a','k',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:\'\'\'\'\''),('a','k',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y</s>'),('a','k',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','k',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','k',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','k',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('a','k',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','k',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) cumplir un objetivo de interés general de conformidad con el apartado 4.\'\'\'\'\''),('a','k',2,1,3,'083d','083d','083d','es','d) cooperando \'\'\'\'\'mutuamente, \'\'\'\'\'con la \'\'\'\'\'Comisión y con el GERT, \'\'\'\'\'para garantizar el desarrollo de prácticas reglamentarias coherentes y una aplicación coherente de la presente Directiva y de las directivas específicas.'),('a','k',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','k',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) fomentando la inversión y la innovación eficaces en infraestructuras nuevas y mejoradas, también teniendo en cuenta los riesgos de la inversión;\'\'\'\'\''),('a','k',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('a','k',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de objetivos de interés general definidos por los Estados miembros con arreglo al Derecho comunitario, tales como (aunque no sólo):\'\'\'\'\''),('a','k',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','k',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','k',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('a','k',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas;'),('a','k',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','k',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','k',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('a','k',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias,\'\'\'\'\''),('a','k',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('a','k',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'ca) salvaguardar el uso eficiente de las radiofrecuencias, o\'\'\'\'\''),('a','k',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('a','k',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('a','k',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros revisarán periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('a','k',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','k',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','k',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar una reglamentación tecnológicamente neutra y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','k',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','k',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','k',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('a','k',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','k',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('a','k',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se puedan utilizar todos los tipos de tecnología empleados en los servicios de comunicaciones electrónicas en \'\'\'\'\'las \'\'\'\'\'bandas \'\'\'\'\'de \'\'\'\'\'frecuencia, disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('a','k',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo un entorno regulador previsible;\'\'\'\'\''),('a','k',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','k',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','k',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre las políticas de gestión del tráfico aplicadas por el proveedor;\'\'\'\'\''),('a','k',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;\'\'\'\'\''),('a','k',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en las bandas \'\'\'\'\'de \'\'\'\'\'frecuencia, disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas de conformidad con su plan \'\'\'\'\'nacional de \'\'\'\'\'atribución \'\'\'\'\'de <s>la asignación de </s>frecuencias y <s>por que todas las transferencias tengan lugar </s>con \'\'\'\'\'lo dispuesto en \'\'\'\'\'el \'\'\'\'\'Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT.\'\'\'\'\''),('a','k',2,2,4,'2141',NULL,'2141','es','\'\'\'\'\'3. Los Estados miembros garantizarán que las autoridades nacionales de reglamentación están habilitadas para obligar a las empresas proveedoras de servicios de comunicaciones electrónicas, entre otras cosas, a:\'\'\'\'\''),('a','k',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el Anexo II, de una información transparente y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso a los servicios telefónicos disponibles al público y a su utilización.</s>'),('a','k',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('a','k',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','k',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando puedan vulnerar los derechos y libertades de terceros, incluidas las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y\'\'\'\'\''),('a','k',2,2,4,'2021e',NULL,'2021e','es','\'\'\'\'\'e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:\'\'\'\'\''),('a','k',2,2,4,'213',NULL,'213','es','\'\'\'\'\'2. Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable con objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, por ejemplo mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan facilitar estas guías o técnicas, en particular cuando no se encuentren disponibles en el mercado con carácter gratuito o a un precio razonable. La información publicada por las empresas proveedoras de redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o facilitar de estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','k',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, y sobre las medidas adoptadas para garantizar un acceso comparable para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','k',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de conectar la llamada;\'\'\'\'\''),('a','k',2,2,4,'203','203',NULL,'es','<s>3. En los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión o acceso a la red de telefonía pública, también deberá figurar la información indicada en el apartado 2. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.</s>'),('a','k',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','k',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los métodos para entrar en contacto con dichos servicios;\'\'\'\'\''),('a','k',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección frente a los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','k',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con \'\'\'\'\'discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','k',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('a','k',2,2,4,'212','212','212','es','\'\'\'\'\'1. Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales de reglamentación \'\'\'\'\'obliguen a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes o servicios de comunicaciones electrónicas a publicar \'\'\'\'\'información \'\'\'\'\'transparente, comparable, adecuada y actualizada, según se indica en el Anexo II, sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de \'\'\'\'\'los servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores y \'\'\'\'\'usuarios \'\'\'\'\'finales. Las autoridades nacionales de reglamentación podrán especificar requisitos adicionales \'\'\'\'\'en \'\'\'\'\'relación con \'\'\'\'\'la \'\'\'\'\'forma de publicar dicha información para garantizar la transparencia, comparabilidad, claridad \'\'\'\'\'y \'\'\'\'\'accesibilidad en beneficio \'\'\'\'\'de \'\'\'\'\'los consumidores.\'\'\'\'\''),('a','k',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','k',2,2,4,'341','341','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos \'\'\'\'\'derivados de la presente Directiva entre \'\'\'\'\'los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','k',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','k',2,2,4,'2021e1','2021e','2021e1','es','\'\'\'\'\'- todos los gastos relacionados con \'\'\'\'\'la \'\'\'\'\'conservación \'\'\'\'\'del \'\'\'\'\'número \'\'\'\'\'y \'\'\'\'\'otros identificadores, y\'\'\'\'\''),('a','k',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en sus decisiones sobre temas relacionados con \'\'\'\'\'los \'\'\'\'\'derechos \'\'\'\'\'de \'\'\'\'\'los \'\'\'\'\'usuarios \'\'\'\'\'finales \'\'\'\'\'y <s>proveedores </s>de \'\'\'\'\'los consumidores en relación \'\'\'\'\'con \'\'\'\'\'los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas disponibles al público, se tengan debidamente en cuenta los intereses \'\'\'\'\'de los \'\'\'\'\'consumidores en materia \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','k',2,2,4,'207',NULL,'207','es','\'\'\'\'\'5. Los Estados miembros garantizarán que los abonados tengan derecho a rescindir sin penalización sus contratos cuando las empresas proveedoras de redes o servicios de comunicaciones electrónicas les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('a','k',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','k',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','k',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','k',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceros, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse de los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, para la intimidad y para la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el apartado 2 bis del artículo 33 de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación han de poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando lo prescriban los Estados miembros.\'\'\'\'\''),('a','k',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','k',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('a','k',2,2,4,'201','201',NULL,'es','<s>1. Los apartados 2, 3 y 4 se aplicarán sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 93/13/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('a','k',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, las opciones del abonado en cuanto a la posibilidad de incluir o no sus datos personales en una guía determinada y \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'de \'\'\'\'\'que se trate;\'\'\'\'\''),('a','k',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE, y\'\'\'\'\''),('a','k',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la obstaculización o ralentización del tráfico en las redes, los Estados miembros garantizarán que las autoridades nacionales de reglamentación tienen capacidad de establecer los requisitos mínimos de calidad del servicio exigidos a la empresa o empresas proveedoras de redes públicas de comunicaciones. \'\'\'\'\''),('a','k',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','k',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles mínimos de calidad del servicio que se ofrecen, en particular el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('a','k',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('a','k',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan acceder a los servicios y utilizarlos empleando números no geográficos en la Comunidad; y\'\'\'\'\''),('a','k',2,2,4,'2022','2022','2022','es','Los Estados miembros \'\'\'\'\'también \'\'\'\'\'podrán \'\'\'\'\'exigir que \'\'\'\'\'el \'\'\'\'\'contrato incluya asimismo toda información facilitada por las autoridades públicas competentes sobre el uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('a','k',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','k',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','k',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros \'\'\'\'\'velarán, cuando sea \'\'\'\'\'técnica y económicamente \'\'\'\'\'posible y \'\'\'\'\'excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas \'\'\'\'\'geográficas, por que las autoridades nacionales competentes tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','k',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre las políticas de gestión del tráfico aplicadas por el proveedor del servicio y/o de la red con el que se celebre el contrato. Cuando no exista una competencia efectiva, las autoridades nacionales competentes deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','k',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 bis) A falta de normas de Derecho comunitario en este ámbito, la legalidad o nocividad de los contenidos, las aplicaciones y los servicios se determinan de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los prestadores de servicios intermediarios, tal como se definen en la misma.\'\'\'\'\''),('a','k',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para atender debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargue de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcione de manera transparente y participe en los mecanismos existentes de consulta de los interesados. Además, podría establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería, sin embargo, permitir la vigilancia sistemática del uso de internet.\'\'\'\'\''),('a','k',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción impuesta por el proveedor en cuanto a la utilización del equipo terminal suministrado;\'\'\'\'\''),('a','k',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, incluidos posibles mecanismos \'\'\'\'\'de \'\'\'\'\'certificación de calidad, \'\'\'\'\'al objeto de garantizar que los usuarios finales tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','k',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos, en particular:\'\'\'\'\''),('a','k',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios existentes que estén dirigidos a ellos.\'\'\'\'\''),('a','k',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes ofrecerán dicha información en un formato normalizado. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('a','k',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a \'\'\'\'\'una \'\'\'\'\'red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público, los consumidores, y otros usuarios finales que lo soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios y/o tal conexión. \'\'\'\'\'El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('a','k',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Los Estados miembros garantizarán que las autoridades pertinentes puedan exigir a las empresas proveedoras de redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo examen específico de cada caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('a','k',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) los tipos de medidas que podría tomar la empresa que suministra la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas disponibles al público en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.\'\'\'\'\''),('a','k',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba facilitarse en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('a','k',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('a','k',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','k',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente a los abonados \'\'\'\'\'de \'\'\'\'\'si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia y si se facilita información relativa \'\'\'\'\'a \'\'\'\'\'la ubicación de \'\'\'\'\'los \'\'\'\'\'autores de las llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados \'\'\'\'\'de \'\'\'\'\'cualquier limitación en el acceso \'\'\'\'\'a \'\'\'\'\'los servicios de urgencia, antes de la celebración del contrato y \'\'\'\'\'en caso de \'\'\'\'\'cambios en el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','k',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','k',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','k',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','k',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','k',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','k',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','k',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('a','k',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','k',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','k',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','k',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','k',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, incluso a través de una la competencia basada en infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('a','k',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','k',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'y/o \'\'\'\'\'acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;\'\'\'\'\''),('a','k',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no estén activos y/o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('b','c',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','c',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','c',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','c',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','c',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','c',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','c',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','c',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','c',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('b','c',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','c',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('b','c',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','c',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','c',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'les autorités de régulation nationales.\'\'\'\'\''),('b','c',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('b','c',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','c',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('b','c',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','c',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','c',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','c',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','c',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','c',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','c',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','c',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','c',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','c',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','c',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','c',2,2,4,'20211','2021','20211','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('b','c',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','c',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','c',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('b','c',2,2,4,'206','206','206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('b','c',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','c',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus. Les États membres font en sorte que la décision de bloquer l\'accès à certains numéros ou services soit susceptible de recours.\'\'\'\'\''),('b','c',1,2,4,'20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('b','c',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','c',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','c',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('b','c',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','c',2,2,4,'333','333','333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('b','c',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','c',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','c',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('b','c',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','c',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','c',2,2,4,'20211h','2021h','20211h','fr','h) les mesures \'\'\'\'\'qui doivent être prises par \'\'\'\'\'l\'entreprise qui fournit le raccordement et/ou les services \'\'\'\'\'pour respecter la confidentialité des données personnelles des abonnés et les mesures qui doivent être adoptées \'\'\'\'\'afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité ainsi que les compensations prévues en cas d\'incident touchant à la sécurité ou à l\'intégrité.\'\'\'\'\''),('b','c',2,2,4,'215','215','215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('b','c',2,2,4,'201','201','201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('b','c',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et d\'assurer que \'\'\'\'\'la \'\'\'\'\'possibilité pour les utilisateurs d\'accéder aux contenus licites ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et des services licites \'\'\'\'\'de \'\'\'\'\'leur choix ne soit pas indûment limité, \'\'\'\'\'les \'\'\'\'\'autorités réglementaires nationales peuvent adopter des \'\'\'\'\'exigences minimales en matière de qualité de \'\'\'\'\'service. Les autorités réglementaires nationales peuvent considérer une restriction imposée \'\'\'\'\'par \'\'\'\'\'l\'opérateur à la possibilité pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus licites ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et des services licites \'\'\'\'\'de \'\'\'\'\'leur choix comme déraisonnable si elle \'\'\'\'\'présente \'\'\'\'\'un caractère discriminatoire par rapport \'\'\'\'\'à la \'\'\'\'\'source, \'\'\'\'\'à <s>l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, </s>la \'\'\'\'\'destination, au contenu ou au type d\'application et n\'est pas dûment motivée par l\'opérateur.\'\'\'\'\''),('b','c',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','c',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','c',2,2,4,'20211c','2021c','20211c','fr','c) les types de services de maintenance offerts;'),('b','c',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles \'\'\'\'\'défavorables à l\'abonné \'\'\'\'\'envisagées par \'\'\'\'\'l\'opérateur en vertu d\'une clause du contrat autorisant \'\'\'\'\'les \'\'\'\'\'modifications unilatérales, les \'\'\'\'\'abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Si le contrat ne contient pas de clause permettant à l\'opérateur de modifier le contrat unilatéralement, l\'avertissement doit informer l\'abonné du droit qui est le sien de refuser la modification proposée et de maintenir le contrat inchangé.\'\'\'\'\''),('b','c',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('b','c',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','c',2,2,4,'205','205','205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('b','c',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','c',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('b','c',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','c',2,2,4,'2021@A',NULL,'2021@A','fr','\'\'\'\'\'Le contrat prévoit aussi les informations à fournir sur les utilisations légalement autorisées des réseaux de communication électronique et sur les moyens de protection contre les risques pour la vie privée et les données personnelles visés à l\'article 21, paragraphe 4 bis.\'\'\'\'\''),('b','c',2,2,4,'214','214','214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('b','c',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('b','c',2,2,4,'20211d','2021d','20211d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('b','c',2,2,4,'20211b','2021b','20211b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('b','c',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','c',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','c',2,2,4,'203','203','203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('b','c',2,2,4,'213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché.\'\'\'\'\''),('b','c',2,2,4,'20211f','2021f','20211f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','c',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','c',2,2,4,'20211g','2021g','20211g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','c',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('b','c',2,2,4,'20211a','2021a','20211a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','c',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','c',2,2,4,'2821','2821','2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','c',2,2,4,'20211e','2021e','20211e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les \'\'\'\'\'frais afférents \'\'\'\'\'à la portabilité des numéros et autres \'\'\'\'\'identificateurs ainsi que les frais perçus au titre de la mise en œuvre d\'un équipement subventionné;\'\'\'\'\''),('b','c',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','c',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications \'\'\'\'\'électroniques, telles qu\'elles ressortent de leurs tableaux nationaux d\'attribution des bandes de fréquences et des règlements de l\'UIT sur les radiofréquences. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','c',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','c',2,1,3,'0932d@B',NULL,'0932d@B','fr','\'\'\'\'\'d ter) garantir l\'utilisation efficace du spectre, ou\'\'\'\'\''),('b','c',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('b','c',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','c',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('b','c',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('b','c',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','c',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','c',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','c',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:'),('b','c',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('b','c',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','c',1,1,3,'09@C:26','09@C:26','09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('b','c',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.'),('b','c',2,1,3,'0932c','0932c','0932c','fr','c) \'\'\'\'\'garantir l\'utilisation efficace \'\'\'\'\'des \'\'\'\'\'radiofréquences, y compris en optimisant \'\'\'\'\'leur \'\'\'\'\'partage, lorsque cela \'\'\'\'\'est \'\'\'\'\'possible, \'\'\'\'\'ou'),('b','c',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux de communications électroniques avec les secteurs concernés pour la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.\'\'\'\'\''),('b','c',2,1,3,'0943','0943','0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('b','c',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','c',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','c',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('b','c',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('b','c',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','c',2,1,3,'0942','0942','0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('b','c',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('b','c',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','c',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','c',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','c',2,1,3,'0932d','0932d','0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('b','c',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','c',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','c',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','c',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('b','c',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,'),('b','c',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('b','c',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','c',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','c',2,1,3,'084g','084g','084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix, comme décidé contractuellement entre le fournisseur et l\'abonné. Rien dans ce principe, ni dans la présence ou l\'absence dans un quelconque contrat d\'une mention de ce principe, n\'a pour effet d\'écarter les dispositions de la directive 2001/29/CE du Parlement européen et du Conseil du 22 mai 2001 sur l\'harmonisation de certains aspects du droit d\'auteur et des droits voisins dans la société de l\'information (JO L 167 du 22.6.2001, p. 10.).\'\'\'\'\''),('b','c',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','c',2,1,3,'0932d@A',NULL,'0932d@A','fr','\'\'\'\'\'d bis) tenir compte des organisations internationales et régionales relatives au spectre et respecter les plans de fréquences décidés internationalement, ou\'\'\'\'\''),('b','c',2,1,3,'09@C1c','09@C1c','09@C1c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('b','c',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'les autorités de régulation nationales.\'\'\'\'\''),('b','c',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','c',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','c',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','c',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('b','c',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','c',3,1,2,'A1A19','A1A19','A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('b','c',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','c',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','c',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','c',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','c',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','c',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','c',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','c',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','c',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- une procédure prévoyant la prise de mesures préventives, correctives ou de lutte contre toute vulnérabilité décelée dans le processus visé au quatrième tiret et une procédure permettant la prise de mesures préventives, correctives ou de lutte contre les incidents de sécurité pouvant aboutir à une violation de sécurité;\'\'\'\'\''),('b','c',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','c',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','c',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','c',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','c',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','c',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des Etats membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('b','c',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','c',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité de la violation nécessitant un avertissement aux abonnés est déterminée en fonction des circonstances de l\'incident, par exemple le risque pour les données personnelles touchées par l\'incident, le type de données touchées par l\'incident, le nombre d\'abonnés concernés et l\'incidence immédiate ou potentielle de l\'incident sur la fourniture des services.\'\'\'\'\''),('b','c',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, directement ou indirectement au moyen de tout dispositif de stockage, est interdit à moins \'\'\'\'\'que l\'abonné ou l\'utilisateur \'\'\'\'\'n\'ait donné son accord préalable et ne \'\'\'\'\'reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','c',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','c',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- une procédure d\'identification et d\'évaluation de la vulnérabilité raisonnablement prévisible des systèmes gérés par le fournisseur de services de communication électronique, en ce compris une surveillance régulière des violations de sécurité;\'\'\'\'\''),('b','c',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','c',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions des directives 95/46/CE et 2006/24/CE, ces mesures englobent les éléments suivants:\'\'\'\'\''),('b','c',2,2,5,'151','151','151','fr','1. Les \'\'\'\'\'Etats \'\'\'\'\'membres peuvent adopter des mesures législatives visant à limiter la portée des droits et <s>des </s>obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale \'\'\'\'\'– \'\'\'\'\'c\'est-à-dire la sûreté de \'\'\'\'\'l\'Etat – \'\'\'\'\'la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications \'\'\'\'\'électroniques et la protection des droits et libertés d\'autrui, \'\'\'\'\'comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. \'\'\'\'\'A \'\'\'\'\'cette fin, les \'\'\'\'\'Etats \'\'\'\'\'membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, \'\'\'\'\'paragraphe \'\'\'\'\'1 et 2, du traité sur l\'Union européenne.'),('b','c',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','c',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','c',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','c',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','c',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','c',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','c',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','c',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité réglementaire nationale considère et détermine la gravité de la violation. Si celle-ci est considérée comme grave, l\'autorité impose au fournisseur de services de communication électronique mis à la disposition du public et au fournisseur de services de la société de l\'information l\'obligation d\'avertir convenablement sans retard les abonnés directement concernés par l\'incident. L\'avertissement contient les informations visées au paragraphe 3.\'\'\'\'\''),('b','c',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','c',2,2,5,'043@C',NULL,'043@C','fr','\'\'\'\'\'3 quater. La violation n\'est pas considérée comme grave et le fournisseur de services de communication électronique mis à la disposition du public ainsi que le fournisseur de services de la société de l\'information sont dispensés de l\'obligation d\'avertir les abonnés s\'il peut être établi qu\'il n\'y a pas de risque raisonnable pour les données personnelles touchées par l\'incident grâce aux mesures de protection technique appropriée mises en œuvre, notamment, mais pas seulement, des techniques de cryptage appropriées qui rendent les données incompréhensibles en cas de perte accidentelle ou frauduleuse, d\'altération, de divulgation non autorisée ou d\'accès aux données personnelles transmises, stockées ou traitées, ou d\'autres mesures de protection technique appropriées rendant les données personnelles inaccessibles en cas de perte accidentelle ou frauduleuse.\'\'\'\'\''),('b','c',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','c',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','c',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','c',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('b','c',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures techniques et organisationnelles appropriées pour protéger le réseau et les services contre un usage accidentel, illégal ou non autorisé, une atteinte ou une entrave à son fonctionnement ou à sa disponibilité, notamment la distribution de messages de communication électronique non sollicités ou abusifs;\'\'\'\'\''),('b','c',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','c',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','c',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('b','c',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','c',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à contrôler les mesures prises par les fournisseurs de services de communication électronique mis à la disposition du public et de services de la société de l\'information et à émettre des recommandations quant aux bonnes pratiques et aux indicateurs de résultats relatifs au niveau de sécurité que ces mesures doivent permettre d\'atteindre.\'\'\'\'\''),('b','c',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures techniques et organisationnelles appropriées pour faire en sorte que l\'accès aux données personnelles ne soit possible qu\'au personnel autorisé ainsi que pour protéger les données personnelles stockées ou transmises contre une destruction accidentelle ou illégale, une perte ou modification accidentelle, un stockage, un traitement, un accès ou une divulgation non autorisé ou illégal;\'\'\'\'\''),('b','c',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','c',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','c',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','c',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité en matière de traitement des données à caractère personnel;\'\'\'\'\''),('b','c',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','c',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('b','c',2,2,5,'0441','0441','0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 3 quater, \'\'\'\'\'la \'\'\'\'\'Commission, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du <s>marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du </s>contrôleur européen de la protection des \'\'\'\'\'données et de l\'ENISA, recommande \'\'\'\'\'des \'\'\'\'\'mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures visées au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans \'\'\'\'\'au paragraphe 3 bis.\'\'\'\'\''),('b','c',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','c',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','c',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','c',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','c',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','c',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'L\'avertissement relatif à une violation grave peut être différé s\'il est susceptible d\'entraver la bonne marche d\'une enquête criminelle concernant cette violation.\'\'\'\'\''),('b','c',2,2,5,'043','043','043','fr','3. En cas de violation \'\'\'\'\'grave \'\'\'\'\'de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la \'\'\'\'\'Communauté de nature à porter préjudice aux utilisateurs, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via Internet qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu <s>l\'abonné concerné et </s>l\'autorité réglementaire nationale de cette violation. La notification <s>faite à l\'abonné </s>décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b','c',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','d',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','d',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','d',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','d',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','d',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','d',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','d',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','d',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','d',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('b','d',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','d',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('b','d',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','d',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','d',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b','d',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('b','d',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','d',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('b','d',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','d',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','d',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','d',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','d',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','d',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','d',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','d',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','d',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','d',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','d',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','d',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','d',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','d',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('b','d',2,2,4,'206','206','206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('b','d',2,2,4,'2021h','2021h','2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité ou à l\'utilisation du service pour commettre des actes illégaux.\'\'\'\'\''),('b','d',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','d',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('b','d',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons \'\'\'\'\'liées à une activité illicite et dommageable \'\'\'\'\'ou \'\'\'\'\'à une situation \'\'\'\'\'d\'abus.'),('b','d',1,2,4,'20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application \'\'\'\'\'licite \'\'\'\'\'déterminés n\'est pas restreint de manière déraisonnable.'),('b','d',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('b','d',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','d',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','d',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('b','d',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','d',2,2,4,'333','333','333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('b','d',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','d',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','d',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','d',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('b','d',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services \'\'\'\'\'licites \'\'\'\'\'fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('b','d',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','d',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','d',2,2,4,'215','215','215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('b','d',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('b','d',2,2,4,'201','201','201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des \'\'\'\'\'consommateurs et des autres règles sur la transparence dans la fourniture de services de médias, \'\'\'\'\'en particulier les directives \'\'\'\'\'89/552/CEE, \'\'\'\'\'93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('b','d',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','d',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','d',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','d',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','d',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','d',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b','d',2,2,4,'206@A',NULL,'206@A','fr','\'\'\'\'\'6 bis. Les États membres veillent à ce que, en cas de violations répétées du droit d\'auteur et des droits voisins, les abonnés soient avertis clairement, afin qu\'ils aient la possibilité de mettre un terme à leurs activités illicites.\'\'\'\'\''),('b','d',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('b','d',2,2,4,'205','205','205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, \'\'\'\'\'tout contenu \'\'\'\'\'ou d\'utiliser \'\'\'\'\'toute application ou tout service \'\'\'\'\'de son choix.'),('b','d',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','d',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('b','d',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','d',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','d',2,2,4,'214','214','214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('b','d',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('b','d',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','d',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','d',2,2,4,'203','203','203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('b','d',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('b','d',2,2,4,'213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','d',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','d',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('b','d',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','d',2,2,4,'2821','2821','2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','d',2,2,4,'216','216','216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','d',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'mises à la disposition des services de communication électronique telles qu\'identifiées dans leurs tableaux nationaux d\'attribution des fréquences et dans les règlements de l\'Union internationale des télécommunications (UIT). \'\'\'\'\'Les États membres peuvent toutefois prévoir des \'\'\'\'\'mesures \'\'\'\'\'proportionnées et non discriminatoires \'\'\'\'\'concernant les \'\'\'\'\'types de service de communications électroniques à fournir.'),('b','d',2,1,3,'09@C1@A',NULL,'09@C1@A','fr','\'\'\'\'\'Ces mesures d\'application ne portent pas atteinte aux mesures prises au niveau communautaire ou national, dans le respect du droit communautaire, pour poursuivre notamment des objectifs d\'intérêt général en ce qui concerne la réglementation en matière de contenus et la politique audiovisuelle;\'\'\'\'\''),('b','d',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','d',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','d',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('b','d',2,1,3,'095@A',NULL,'095@A','fr','\'\'\'\'\'5 bis. Il relèvera de la compétence des États membres de définir la portée, la nature et la durée de validité des mesures visant à promouvoir les objectifs en matière de politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias, conformément à leur propre législation nationale.\'\'\'\'\''),('b','d',2,1,3,'09@C11c','09@C1c','09@C11c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('b','d',2,1,3,'09@C11A',NULL,'09@C11A','fr','\'\'\'\'\'-a) harmoniser les règles relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à l\'article 9;\'\'\'\'\''),('b','d',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','d',2,1,3,'09@C11','09@C1','09@C11','fr','En vue de contribuer au développement du marché \'\'\'\'\'intérieur, sans préjudice de l\'article 8 bis \'\'\'\'\'et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures \'\'\'\'\'techniques \'\'\'\'\'d\'application appropriées pour:'),('b','d',2,1,3,'09@C11b','09@C1b','09@C11b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('b','d',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','d',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','d',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('b','d',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','d',1,1,3,'09@C:26','09@C:26','09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('b','d',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des \'\'\'\'\'objectifs d\'intérêt général visés \'\'\'\'\'aux paragraphes 3 et 4.'),('b','d',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('b','d',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques en vue de la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.\'\'\'\'\''),('b','d',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie \'\'\'\'\'humaine ou d\'éviter les interférences nuisibles.\'\'\'\'\''),('b','d',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','d',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','d',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Du fait que les radiofréquences constituent un bien public doté d\'une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace \'\'\'\'\'de ces \'\'\'\'\'radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('b','d',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('b','d',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','d',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'mesures \'\'\'\'\'imposant de fournir un service \'\'\'\'\'de communication électronique \'\'\'\'\'dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt \'\'\'\'\'général, défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs en matière \'\'\'\'\'de \'\'\'\'\'politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('b','d',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('b','d',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','d',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','d',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','d',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','d',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','d',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','d',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','d',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('b','d',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,'),('b','d',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('b','d',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','d',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','d',2,1,3,'084g','084g','084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et <s>en diffuser, et </s>utiliser toute application et/ou service licite de leur choix.'),('b','d',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','d',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. </s>Lors de l\'application des dispositions \'\'\'\'\'des points a) à c)du \'\'\'\'\'présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le RSPC.\'\'\'\'\''),('b','d',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','d',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','d',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','d',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('b','d',2,1,3,'09@C11a','09@C1a','09@C11a','fr','a) \'\'\'\'\'identifier les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre \'\'\'\'\'entreprises, sans préjudice de l\'article 9 ter, paragraphe 1, à l\'exclusion des radiofréquences que les États membres prévoient d\'affecter à des services de radiodiffusion;\'\'\'\'\''),('b','d',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','d',2,1,3,'09@C11B',NULL,'09@C11B','fr','\'\'\'\'\'-aa) assurer la diffusion coordonnée et en temps voulu des informations relatives à l\'attribution, à la disponibilité et à l\'utilisation des radiofréquences;\'\'\'\'\''),('b','d',3,1,2,'A1A19','A1A19','A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('b','d',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','d',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','d',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','d',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','d',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','d',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','d',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','d',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','d',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','d',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','d',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','d',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','d',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','d',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre de mesures adoptées en vue de la transposition de la directive 2002/58/CE, il incombe aux autorités et aux tribunaux des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à ladite directive, mais également de ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec des droits fondamentaux ou avec d\'autres principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('b','d',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','d',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','d',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','d',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','d',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - \'\'\'\'\'c\'est- à-dire \'\'\'\'\'la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications \'\'\'\'\'électroniques ou la protection des droits et des libertés d\'autrui, \'\'\'\'\'comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont \'\'\'\'\'conformes aux \'\'\'\'\'principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','d',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','d',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','d',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute <s>autre </s>personne \'\'\'\'\'autre \'\'\'\'\'que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à \'\'\'\'\'d\'autres moyens \'\'\'\'\'d\'interception ou de surveillance, sans le consentement des utilisateurs \'\'\'\'\'concernés, \'\'\'\'\'sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe \'\'\'\'\'1, et à la Charte des droits fondamentaux de l\'Union européenne. \'\'\'\'\'Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','d',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','d',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','d',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','d',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','d',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','d',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','d',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','d',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables \'\'\'\'\'et, \'\'\'\'\'partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des \'\'\'\'\'individus reconnus par \'\'\'\'\'la \'\'\'\'\'Charte \'\'\'\'\'des \'\'\'\'\'droits fondamentaux de l\'Union européenne \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','d',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('b','d',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','d',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','d',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('b','d',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','d',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','d',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','d',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','d',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','d',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('b','d',2,2,5,'0441','0441','0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('b','d',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','d',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','d',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','d',1,2,5,'04:31',NULL,'04:31','fr','\'\'\'\'\'(31) Il convient de prévoir des mesures de mise en œuvre afin d\'établir un ensemble commun d\'exigences pour atteindre un niveau approprié de protection de la vie privée et de sécurité des données à caractère personnel transmises ou traitées en relation avec l\'utilisation licite de réseaux de communications électroniques dans le marché intérieur.\'\'\'\'\''),('b','d',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','d',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','d',2,2,5,'043','043','043','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b','d',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','e',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','e',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','e',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','e',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','e',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','e',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','e',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','e',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','e',2,1,1,'1212f','1212f',NULL,'fr','<s>f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;</s>'),('b','e',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('b','e',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','e',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','e',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','e',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'les autorités de régulation nationales.\'\'\'\'\''),('b','e',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('b','e',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('b','e',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','e',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','e',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','e',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','e',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','e',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','e',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','e',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','e',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','e',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','e',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','e',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','e',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','e',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','e',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('b','e',2,2,4,'206','206','206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('b','e',2,2,4,'2021h','2021h','2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','e',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','e',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('b','e',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('b','e',1,2,4,'20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('b','e',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('b','e',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','e',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','e',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('b','e',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,4,'333','333','333','fr','3. Les États membres soumettent un rapport annuel à la Commission <s>et à l\'Autorité </s>sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs \'\'\'\'\'en général et par les utilisateurs handicapés en particulier. Il est tenu dûment compte des objectifs politiques et des principes réglementaires établis à l\'article 8 de la directive 2002/21/CE.\'\'\'\'\''),('b','e',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','e',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','e',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','e',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('b','e',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('b','e',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','e',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','e',2,2,4,'215','215','215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('b','e',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('b','e',2,2,4,'201','201','201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('b','e',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','e',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','e',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','e',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','e',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b','e',2,2,4,'206@A',NULL,'206@A','fr','\'\'\'\'\'6 bis. Les États membres garantissent aux consommateurs la liberté de choisir et offrent un niveau de protection approprié contre les produits qui limitent indûment cette liberté, tels que les contrats d\'une durée excessive, les ventes liées de produits et les frais ou les pénalités en cas de changement de fournisseur.\'\'\'\'\''),('b','e',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('b','e',2,2,4,'205','205','205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('b','e',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','e',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('b','e',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','e',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','e',2,2,4,'214','214','214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('b','e',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('b','e',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','e',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','e',2,2,4,'203','203','203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('b','e',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('b','e',2,2,4,'213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','e',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','e',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, <s>en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, </s>soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe \'\'\'\'\'II. Ces informations sont publiées sous une forme aisément accessible.\'\'\'\'\''),('b','e',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','e',2,2,4,'2821','2821','2821','fr','<s>2. </s>La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,4,'216','216','216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \'\'\'\'\'\"l\'Autorité\"), \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) permettre la conclusion d\'accords commerciaux souples sur les investissements et le partage des risques entre les opérateurs des nouveaux réseaux d\'accès.\'\'\'\'\''),('b','e',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres \'\'\'\'\'facilitent, dans la mesure du possible, l\'utilisation de \'\'\'\'\'tous les types de service de communications \'\'\'\'\'électroniques, \'\'\'\'\'dans \'\'\'\'\'le respect du plan \'\'\'\'\'de fréquences \'\'\'\'\'national ainsi que du règlement de l\'UIT relatif \'\'\'\'\'aux \'\'\'\'\'radiocommunications. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','e',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) être prévisible pendant une durée compatible avec le temps nécessaire à la rentabilité d\'investissements importants;\'\'\'\'\''),('b','e',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'identifier et recommander les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre \'\'\'\'\'entreprises, y compris les fréquences prévues par les États membres pour certains services qui, du fait de l\'évolution technologique, utiliseront pleinement le dividende numérique, mais à l\'exclusion des fréquences prévues par les États membres pour les services de radiodiffusion;\'\'\'\'\''),('b','e',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Les autorités de régulation nationales s\'efforcent de créer un environnement réglementaire approprié pour permettre la réalisation d\'investissements concurrentiels dans les nouveaux réseaux d\'accès, chance unique pour l\'innovation et pour l\'instauration d\'une concurrence par les plateformes ouvrant la voie à une dérégulation. Cet environnement réglementaire doit notamment:\'\'\'\'\''),('b','e',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 \'\'\'\'\'quater et quinquies, \'\'\'\'\'les États membres \'\'\'\'\'facilitent, dans la mesure du possible, l\'utilisation de \'\'\'\'\'tous les types de réseau de radiocommunications ou de technologie <s>sans fil puissent être utilisés </s>dans les bandes de fréquences \'\'\'\'\'attribuées \'\'\'\'\'aux services de communications \'\'\'\'\'électroniques, dans le respect de leur tableau national de répartition des fréquences ainsi que de la réglementation relative aux radiocommunications de l\'UIT.\'\'\'\'\''),('b','e',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','e',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;</s>'),('b','e',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) permettre l\'obtention d\'un avantage concurrentiel du fait d\'un déploiement géographique plus rapide; en encourageant, ainsi, les déploiements de réseau;\'\'\'\'\''),('b','e',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','e',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','e',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','e',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','e',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:'),('b','e',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des \'\'\'\'\'médias, y compris les services de radiodiffusion et compte tenu de la nécessité d\'améliorer l\'accès de tous les citoyens à la société de l\'information.\'\'\'\'\''),('b','e',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','e',1,1,3,'09@C:26','09@C:26','09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('b','e',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('b','e',2,1,3,'0932c','0932c','0932c','fr','c) \'\'\'\'\'respecter l\'obligation prévue par un accord international relatif à l\'utilisation des fréquences ou \'\'\'\'\'le \'\'\'\'\'règlement \'\'\'\'\'des \'\'\'\'\'radiocommunications de l\'UIT,\'\'\'\'\''),('b','e',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et \'\'\'\'\'4. Il appartient aux États membres de définir la portée et la nature de toute dérogation.\'\'\'\'\''),('b','e',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) garantir l\'utilisation efficace du spectre, ou\'\'\'\'\''),('b','e',2,1,3,'0943','0943','0943','fr','Une restriction interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique <s>ne peut être établie que si elle </s>se justifie \'\'\'\'\'uniquement \'\'\'\'\'par la nécessité de protéger des services de sauvegarde de la vie \'\'\'\'\'humaine ou d\'assurer la réalisation d\'un objectif d\'intérêt général défini dans la législation nationale dans le respect du droit communautaire, comme la promotion de la diversité culturelle et linguistique ainsi que le pluralisme des médias.\'\'\'\'\''),('b','e',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','e',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','e',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, les États membres respectent les accords internationaux et peuvent tenir compte de considérations d\'ordre public.\'\'\'\'\''),('b','e',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('b','e',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','e',2,1,3,'0942','0942','0942','fr','Les restrictions imposant de fournir un service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la \'\'\'\'\'fourniture de services universels ou de services d\'intérêt général, la \'\'\'\'\'promotion de la cohésion sociale, régionale ou territoriale, \'\'\'\'\'l\'utilisation efficace \'\'\'\'\'des radiofréquences \'\'\'\'\'et \'\'\'\'\'la \'\'\'\'\'bonne gestion du spectre en tenant compte des engagements et des pratiques internationaux ou \'\'\'\'\'la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('b','e',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','e',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('b','e',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) attirer les ressources des marchés financiers pour permettre la réalisation d\'investissements initiaux importants dans les nouveaux réseaux d\'accès; et\'\'\'\'\''),('b','e',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, \'\'\'\'\'ce qui peut contribuer à la réalisation d\'économies d\'échelle et à l\'interopérabilité des services au bénéfice des consommateurs, \'\'\'\'\'et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','e',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','e',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','e',2,1,3,'0932d','0932d','0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('b','e',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','e',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','e',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('b','e',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('b','e',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,'),('b','e',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','e',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','e',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','e',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].</s>'),('b','e',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) viser à étendre au maximum le champ géographique de la concurrence par les plateformes;\'\'\'\'\''),('b','e',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','e',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','e',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','e',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('b','e',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','e',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','e',3,1,2,'A1A19','A1A19','A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('b','e',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','e',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','e',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','e',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','e',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','e',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','e',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','e',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','e',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','e',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','e',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','e',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','e',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','e',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','e',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','e',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','e',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','e',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','e',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','e',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','e',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','e',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','e',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','e',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','e',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','e',2,2,5,'181','181','181','fr','Au plus tard \'\'\'\'\'deux \'\'\'\'\'ans après \'\'\'\'\'l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive, \'\'\'\'\'la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des parties tierces – publiques ou privées – à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne, notamment des nouvelles compétences en matière de protection des données instaurées à l\'article 16 du traité sur le fonctionnement de l\'Union européenne, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','e',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','e',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','e',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','e',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('b','e',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','e',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('b','e',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','e',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','e',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','e',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','e',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','e',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','e',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('b','e',2,2,5,'0441','0441','0441','fr','4. Afin d\'assurer une mise en œuvre \'\'\'\'\'harmonisée et proportionnelle \'\'\'\'\'des mesures visées aux paragraphes 1, 2 et 3, la Commission \'\'\'\'\'adopte, \'\'\'\'\'après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \'\'\'\'\'\"l\'Autorité\"), des parties concernées \'\'\'\'\'et <s>après consultation </s>du contrôleur européen de la protection des données, <s>adopter </s>des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('b','e',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','e',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','e',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','e',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','e',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','e',2,2,5,'043','043','043','fr','3. En cas de violation \'\'\'\'\'grave \'\'\'\'\'de la sécurité entraînant accidentellement <s>ou de manière illicite </s>la <s>destruction, la perte, l\'altération, la </s>divulgation ou l\'accès non autorisés de données à caractère personnel \'\'\'\'\'qui n\'ont pas été rendues inintelligibles par des moyens technologiques, \'\'\'\'\'transmises, stockées ou traitées d\'une autre manière \'\'\'\'\'au cours de \'\'\'\'\'la fourniture de services de communications \'\'\'\'\'électroniques \'\'\'\'\'accessibles au public dans la Communauté, \'\'\'\'\'violation susceptible de causer un dommage important à des abonnés, \'\'\'\'\'le fournisseur de services de communications électroniques \'\'\'\'\'publics ou privés dont les abonnés pourraient avoir à subir les effets de cette violation \'\'\'\'\'informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale \'\'\'\'\'de l\'État membre où le service a été presté \'\'\'\'\'de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b','e',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','f',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','f',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','f',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','f',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','f',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','f',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','f',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','f',2,1,1,'1212b@A',NULL,'1212b@A','fr','\'\'\'\'\'b bis) de conclure des accords de partage du réseau d\'accès radio pour couvrir des zones éloignées et/ou non rentables afin d\'offrir des possibilités de choix multiples et d\'y donner accès sur tout le territoire des États membres pour le bénéfice des consommateurs et de l\'environnement.\'\'\'\'\''),('b','f',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','f',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('b','f',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','f',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('b','f',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','f',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','f',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b','f',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('b','f',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','f',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('b','f',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','f',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','f',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','f',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','f',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','f',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','f',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','f',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','f',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','f',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','f',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','f',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','f',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','f',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('b','f',2,2,4,'206','206','206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('b','f',2,2,4,'2021h','2021h','2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','f',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','f',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('b','f',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('b','f',1,2,4,'20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('b','f',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('b','f',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','f',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','f',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('b','f',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','f',2,2,4,'333','333','333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('b','f',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','f',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','f',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','f',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('b','f',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('b','f',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','f',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','f',2,2,4,'215','215','215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('b','f',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('b','f',2,2,4,'201','201','201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('b','f',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','f',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','f',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','f',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','f',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','f',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b','f',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('b','f',2,2,4,'205','205','205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('b','f',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','f',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('b','f',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','f',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','f',2,2,4,'214','214','214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('b','f',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('b','f',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','f',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','f',2,2,4,'203','203','203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('b','f',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('b','f',2,2,4,'213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','f',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','f',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('b','f',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','f',2,2,4,'2821','2821','2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','f',2,2,4,'216','216','216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','f',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','f',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','f',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('b','f',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','f',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('b','f',2,1,3,'095@A',NULL,'095@A','fr','\'\'\'\'\'5 bis. Il est de la compétence des États membres de définir la portée, la nature et la durée des restrictions visant à promouvoir les objectifs de la politique ulturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias conformément à leur propre droit national.\'\'\'\'\''),('b','f',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('b','f',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','f',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','f',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','f',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission \'\'\'\'\'peut, en accord avec \'\'\'\'\'les \'\'\'\'\'autorités de régulation nationales, recommander des \'\'\'\'\'mesures d\'application appropriées pour:'),('b','f',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce \'\'\'\'\'principe. Toutes les exceptions sont conformes \'\'\'\'\'à l\'article 9, paragraphes 3 et \'\'\'\'\'4.\'\'\'\'\''),('b','f',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','f',1,1,3,'09@C:26','09@C:26','09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission \'\'\'\'\'peut, en accord avec les autorités de régulation nationales, \'\'\'\'\'harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre \'\'\'\'\'radioélectrique).\'\'\'\'\''),('b','f',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.'),('b','f',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('b','f',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux et des services de communications électroniques avec les secteurs concernés, pour la protection et la promotion des contenus licites dans le cadre de ces réseaux et services.\'\'\'\'\''),('b','f',2,1,3,'0943','0943','0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('b','f',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','f',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','f',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés et à ce que l\'attribution et l\'assignation du spectre des radiofréquences par les autorités de régulation nationales garantissent une concurrence effective, compte tenu de leurs plans nationaux de radiofréquences respectifs et des décisions antérieures d\'organisations internationales traitant de la gestion du spectre des radiofréquences.\'\'\'\'\''),('b','f',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('b','f',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','f',2,1,3,'0942','0942','0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('b','f',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('b','f',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','f',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;');
INSERT INTO `tp_diff_texts` VALUES ('b','f',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des \'\'\'\'\'radiofréquences, lorsque cela est possible, \'\'\'\'\'dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre \'\'\'\'\'radioélectrique), en tenant compte de leurs plans nationaux de radiofréquences respectifs et des décisions antérieures d\'organisations internationales traitant de la gestion du spectre des radiofréquences.\'\'\'\'\''),('b','f',2,1,3,'0932d','0932d','0932d','fr','d) respecter une restriction conformément au paragraphe \'\'\'\'\'4, y compris les restrictions visant à garantir la promotion des objectifs de la politique culturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('b','f',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','f',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','f',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','f',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('b','f',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,'),('b','f',2,1,3,'082c','082c','082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('b','f',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','f',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','f',2,1,3,'084g','084g','084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('b','f',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','f',2,1,3,'09@C1c','09@C1c','09@C1c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('b','f',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].'),('b','f',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','f',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','f',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) éviter les distorsions de concurrence;\'\'\'\'\''),('b','f',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','f',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('b','f',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','f',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('b','f',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('b','f',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','f',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','f',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société d\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('b','f',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 et \'\'\'\'\'2 et \'\'\'\'\'au paragraphe \'\'\'\'\'3, \'\'\'\'\'points a, b et c, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du \'\'\'\'\'Contrôleur \'\'\'\'\'européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes pertinentes et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1, point a, les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'au paragraphe 3, points a et b.\'\'\'\'\''),('b','f',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','f',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','f',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','f',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant la prise de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant la prise de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('b','f',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','f',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('b','f',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('b','f',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité;\'\'\'\'\''),('b','f',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','f',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions des directives 95/46/CE et 2006/24/CE, ces mesures comprennent:\'\'\'\'\''),('b','f',1,2,5,'03:28@A2',NULL,'03:28@A2','fr','\'\'\'\'\'Dans les deux prochaines années, la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('b','f',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','f',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','f',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','f',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','f',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','f',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('b','f',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','f',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','f',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','f',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou l\'autorité compétente devrait \'\'\'\'\'en être \'\'\'\'\'avertie \'\'\'\'\'sans \'\'\'\'\'retard. \'\'\'\'\'Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('b','f',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','f',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','f',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('b','f',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','f',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','f',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de violation.\'\'\'\'\''),('b','f',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','f',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','f',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','f',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','f',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','f',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément à l\'article 15, paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions prévues par la législation nationale.\'\'\'\'\''),('b','f',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','f',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','f',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','f',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes concernées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('b','f',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Dans leurs rapports annuels, les fournisseurs avertissent les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('b','f',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','f',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','f',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','f',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','f',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','f',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','f',1,2,5,'03:28@A1',NULL,'03:28@A1','fr','\'\'\'\'\'(28 bis) Aux fins de la présente directive, les adresses de protocoles Internet sont uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données.\'\'\'\'\''),('b','f',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','f',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La présente directive prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('b','f',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables \'\'\'\'\'– y compris des sanctions pénales, le cas échéant – \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','f',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de production rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, les mesures techniques de protection rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('b','f',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','f',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','f',2,2,5,'181','181','181','fr','\'\'\'\'\'18. \'\'\'\'\'Au plus tard \'\'\'\'\'deux \'\'\'\'\'ans après \'\'\'\'\'l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive, \'\'\'\'\'la Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties – publiques ou privées – à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne, en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','f',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('b','f',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('b','f',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','f',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatif au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('b','f',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux strictes fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, ou le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('b','f',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','f',2,2,5,'0431','043','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'et si cette violation est susceptible de porter préjudice aux utilisateurs, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'Internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information signalent cette violation \'\'\'\'\'sans retard indu \'\'\'\'\'à \'\'\'\'\'l\'autorité réglementaire nationale \'\'\'\'\'ou à l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b','f',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','f',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la présente directive s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE ne porte pas préjudice à la présente directive ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, lesquelles garantissent que de telles mesures de protection sont respectées.\'\'\'\'\''),('b','f',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('b','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la présente directive précisent et complètent la directive 95/46/CE et prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('b','f',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','f',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles, tant techniquement qu\'économiquement, aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('b','f',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('b','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('b','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','g',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('b','g',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('b','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','g',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement,des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('b','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','g',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','g',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('b','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','g',2,2,4,'2051a',NULL,'2051a','fr','\'\'\'\'\'a) d\'accéder à, d\'utiliser et de distribuer des contenus quels qu\'ils soient;\'\'\'\'\''),('b','g',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','g',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','g',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et <s>régulièrement </s>par la suite.'),('b','g',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Les États membres veillent à garantir la transparence des services d\'un réseau à l\'autre, et à empêcher tout comportement discriminatoire contraire à la concurrence dans les services. \'\'\'\'\'Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, \'\'\'\'\'les autorités réglementaires nationales peuvent, \'\'\'\'\'après consultation de \'\'\'\'\'[xxx] et de la Commission, \'\'\'\'\'adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service \'\'\'\'\'à l\'égard des \'\'\'\'\'entreprises qui fournissent des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','g',2,2,4,'206','206','206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et <s>régulièrement </s>par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits \'\'\'\'\'voisins.\'\'\'\'\''),('b','g',2,2,4,'2021h','2021h','2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','g',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','g',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('b','g',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('b','g',1,2,4,'20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de \'\'\'\'\'contenu, de services \'\'\'\'\'ou \'\'\'\'\'d\'applications \'\'\'\'\'déterminés n\'est pas restreint de manière \'\'\'\'\'déraisonnable et, par exemple, de remédier à des conditions déraisonnables d\'accès de gros.\'\'\'\'\''),('b','g',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, \'\'\'\'\'toute restriction quant aux possibilités d\'accéder à, et/ou d\'utiliser, des services et des contenus mentionnés au paragraphe 5, \'\'\'\'\'les niveaux de qualité du service offert, <s>ainsi que </s>le délai nécessaire au raccordement \'\'\'\'\'initial, ainsi que toute restriction quant aux possibilités d\'utiliser des équipements terminaux,\'\'\'\'\''),('b','g',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','g',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','g',2,2,4,'2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('b','g',2,2,4,'333','333','333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('b','g',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut instaurer des lignes directrices et \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation \'\'\'\'\'publique.\'\'\'\'\''),('b','g',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','g',2,2,4,'207@A',NULL,'207@A','fr','\'\'\'\'\'7 bis. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit expressément interrogé, avant la conclusion du contrat, sur son désir ou non d\'intégrer les informations en question dans les bases de données d\'annuaire et sur la façon dont il souhaite qu\'elles soient incluses, ainsi que sur son désir de recourir à l\'option d\'inclure certaines informations dans la base de données, mais de ne pas les révéler aux utilisateurs des services d\'annuaire.\'\'\'\'\''),('b','g',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','g',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','g',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('b','g',2,2,4,'2051b',NULL,'2051b','fr','\'\'\'\'\'b) d\'accéder à, ou d\'utiliser toute application ou service de son choix; et/ou\'\'\'\'\''),('b','g',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('b','g',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','g',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'Sans préjudice des dispositions du premier alinéa, les entreprises qui fournissent des réseaux de communications publiques sont habilitées à procéder à une gestion raisonnable des réseaux.\'\'\'\'\''),('b','g',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','g',2,2,4,'215','215','215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('b','g',2,2,4,'2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;'),('b','g',2,2,4,'201','201','201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('b','g',2,2,4,'2051','205','2051','fr','5. Les États membres veillent à ce \'\'\'\'\'que – et le cas échéant, prennent sans délai les dispositions pour que – \'\'\'\'\'lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux \'\'\'\'\'des \'\'\'\'\'communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le \'\'\'\'\'fournisseur, notamment en matière technique, \'\'\'\'\'de \'\'\'\'\'prix \'\'\'\'\'ou <s>d\'utiliser des applications et services licites </s>de \'\'\'\'\'tarifs, quant aux possibilités:\'\'\'\'\''),('b','g',2,2,4,'2051c',NULL,'2051c','fr','\'\'\'\'\'c) de gérer ou d\'utiliser tout contenu, service ou application dans leur matériel terminal.\'\'\'\'\''),('b','g',2,2,4,'2052',NULL,'2052','fr','\'\'\'\'\'Ces informations sont fournies sous une forme claire, complète et facilement accessible.\'\'\'\'\''),('b','g',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','g',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','g',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','g',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Ce droit ne peut être exercé que si les modifications sont désavantageuses pour l\'abonné.\'\'\'\'\''),('b','g',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','g',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('b','g',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','g',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('b','g',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','g',2,2,4,'223@A',NULL,'223@A','fr','\'\'\'\'\'3 bis. Afin de garantir que la possibilité, pour les utilisateurs, d\'accéder ou de distribuer des contenus licites, ou encore d\'utiliser une application ou un service licite de leur choix, n\'est pas restreinte de manière déraisonnable, les États membres veillent à ce que les autorités nationales de régulation soient en mesure de garantir que toute limitation imposée par les entreprises fournissant des réseaux et/ou des services de communications publics en ce qui concerne la possibilité des utilisateurs à accéder à ou à distribuer des contenus licites soit dûment justifiée.\'\'\'\'\''),('b','g',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','g',2,2,4,'214','214','214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('b','g',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('b','g',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','g',2,2,4,'203','203','203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('b','g',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires \'\'\'\'\'nationales, \'\'\'\'\'après avoir pris en compte l\'opinion des parties intéressées, \'\'\'\'\'exigent \'\'\'\'\'des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en \'\'\'\'\'mettant l\'accent en particulier sur \'\'\'\'\'les \'\'\'\'\'informations communiquées par les \'\'\'\'\'utilisateurs finals \'\'\'\'\'handicapés sur l\'accès équivalent. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','g',2,2,4,'210',NULL,'210','fr','\'\'\'\'\'-1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 2005/29/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.\'\'\'\'\''),('b','g',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('b','g',2,2,4,'213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','g',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','g',2,2,4,'211','211','211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('b','g',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','g',2,2,4,'2821','2821','2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','g',2,2,4,'216','216','216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission \'\'\'\'\'peut instaurer \'\'\'\'\'des \'\'\'\'\'lignes directrices, \'\'\'\'\'par exemple \'\'\'\'\'des lignes directrices \'\'\'\'\'spécifiant une méthodologie ou des \'\'\'\'\'procédures.\'\'\'\'\''),('b','g',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','g',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','g',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('b','g',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('b','g',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('b','g',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('b','g',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','g',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('b','g',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','g',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','g',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','g',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 bis, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('b','g',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\''),('b','g',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','g',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('b','g',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('b','g',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('b','g',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('b','g',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre établi conformément à l\'article 8 bis (7);\'\'\'\'\''),('b','g',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('b','g',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('b','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\''),('b','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('b','g',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','g',2,1,3,'0942','0942','0942','fr','Les restrictions imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('b','g',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','g',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('b','g',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','g',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','g',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','g',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','g',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('b','g',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('b','g',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('b','g',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('b','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','g',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','g',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','g',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('b','g',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','g',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('b','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','g',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'[date de transposition].\'\'\'\'\''),('b','g',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','g',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('b','g',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('b','g',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','g',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','g',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','g',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','g',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','g',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','g',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','g',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','g',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','g',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','g',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','g',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','g',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','g',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','g',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur \'\'\'\'\'ait donné son accord préalable, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'sur la base d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou \'\'\'\'\'l\'utilisateur. L\'accord préalable de l\'abonné est obtenu séparément de son consentement aux conditions générales.\'\'\'\'\''),('b','g',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','g',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','g',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'Tous les trois mois, l\'autorité nationale de régulation soumet un rapport de synthèse à la Commission sur les notifications reçues et sur les actions entreprises en vertu du présent paragraphe.\'\'\'\'\''),('b','g',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','g',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','g',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','g',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','g',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','g',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','g',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou \'\'\'\'\'les \'\'\'\'\'abonnés \'\'\'\'\'reçoivent des informations claires et complètes sur \'\'\'\'\'la possibilité de retirer à tout moment leur \'\'\'\'\'accord \'\'\'\'\'pour le traitement des données \'\'\'\'\'de trafic. Les procédures de retrait de l\'accord sont aisément compréhensibles et directes.\'\'\'\'\''),('b','g',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','g',2,2,5,'181','181','181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','g',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','g',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','g',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','g',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de \'\'\'\'\'graves \'\'\'\'\'incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui \'\'\'\'\'s\'imposent, si les autorités réglementaires nationales le jugent nécessaire après notification par les opérateurs concernés. Lorsque des données personnelles sont rendues inutilisables, les autorités réglementaires nationales doivent pouvoir décider de ne pas demander la notification par les opérateurs concernés. Tout \'\'\'\'\'avertissement \'\'\'\'\'intervenant en pareil cas \'\'\'\'\'devrait comprendre des \'\'\'\'\'informations, adaptées à chaque cas particulier, \'\'\'\'\'sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('b','g',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','g',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','g',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('b','g',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','g',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','g',2,2,5,'0431','043','0431','fr','3. En cas de violation \'\'\'\'\'grave \'\'\'\'\'de la sécurité \'\'\'\'\'par le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu <s>l\'abonné concerné et </s>l\'autorité réglementaire nationale de cette violation. La notification <s>faite à l\'abonné </s>décrit <s>au minimum </s>la nature de la violation et \'\'\'\'\'ses conséquences ainsi que les mesures prises par le fournisseur pour y remédier, et \'\'\'\'\'recommande \'\'\'\'\'les \'\'\'\'\'mesures à prendre pour en atténuer les \'\'\'\'\'répercussions \'\'\'\'\'négatives possibles. \'\'\'\'\'L\'autorité \'\'\'\'\'nationale <s>décrit en outre les conséquences </s>de \'\'\'\'\'régulation décide si le fournisseur de services de communications électroniques accessibles au public notifie \'\'\'\'\'la violation \'\'\'\'\'à l\'abonné concerné. Lorsque \'\'\'\'\'les \'\'\'\'\'données personnelles ont été rendues inutilisables \'\'\'\'\'par \'\'\'\'\'des moyens techniques ou des procédures, dans une mesure telle que \'\'\'\'\'le \'\'\'\'\'risque de perte est faible ou a largement disparu, une violation de la sécurité des données ne devrait pas être jugée préjudiciable pour l\'utilisateur final. En conséquence, l\'autorité de réglementation nationale peut décider de ne pas demander la notification par le \'\'\'\'\'fournisseur \'\'\'\'\'à l\'abonné concerné. Les moyens techniques et les procédures appropriés permettant de rendre les données inutilisables sont approuvés par l\'autorité réglementaire nationale. La Commission peut, après consultation de [xxx], prendre les mesures de coordination appropriées \'\'\'\'\'pour \'\'\'\'\'assurer une approche cohérente au niveau communautaire.\'\'\'\'\''),('b','g',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','g',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le cas échéant, l\'autorité de régulation nationale concernée notifie la violation aux autorités nationales de régulation des autres États membres et au [xxx]. Lorsque la révélation de la violation est dans l\'intérêt public, l\'autorité nationale de régulation peut informer le public.\'\'\'\'\''),('b','g',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','g',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','g',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('b','g',2,2,5,'0441','0441','0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de \'\'\'\'\'[xxx], \'\'\'\'\'et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('b','g',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','g',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','g',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','g',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','g',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','g',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','h',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','h',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','h',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','h',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','h',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','h',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','h',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','h',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','h',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('b','h',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','h',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('b','h',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','h',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','h',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b','h',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et \'\'\'\'\'des avantages pour le consommateur, et compte tenu \'\'\'\'\'de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres options d\'accès en amont;\'\'\'\'\''),('b','h',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','h',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('b','h',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','h',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','h',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','h',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','h',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','h',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','h',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','h',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','h',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','h',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','h',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','h',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus licites ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services licites \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive cadre).\'\'\'\'\''),('b','h',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','h',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('b','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('b','h',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('b','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','h',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('b','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('b','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('b','h',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de \'\'\'\'\'[xxx], \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','h',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','h',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('b','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('b','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('b','h',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('b','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','h',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('b','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','h',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b','h',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('b','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('b','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('b','h',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('b','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('b','h',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','h',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('b','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('b','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','h',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques à \'\'\'\'\'entre autres:\'\'\'\'\''),('b','h',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- \'\'\'\'\'le \'\'\'\'\'fait \'\'\'\'\'que \'\'\'\'\'l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doive être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('b','h',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('b','h',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('b','h',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou \'\'\'\'\'de \'\'\'\'\'limitation, l\'utilisateur peut être tenu \'\'\'\'\'de \'\'\'\'\'donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('b','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('b','h',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('b','h',2,2,4,'3411','3411','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('b','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('b','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','h',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('b','h',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','h',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','h',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('b','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('b','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('b','h',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('b','h',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('b','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('b','h',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','h',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('b','h',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('b','h',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','h',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de communication \'\'\'\'\'public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services proposés aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, compréhensible et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('b','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','h',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques d\'information, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('b','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('b','h',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('b','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('b','h',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles-mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','h',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('b','h',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('b','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('b','h',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','h',2,1,3,'0941','0941','0941','fr','<s>4. </s>Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles \'\'\'\'\'aux \'\'\'\'\'services de communication électronique telles qu\'identifiées dans leurs grilles nationales d\'allocation et dans les règles de l\'UIT en matière de radio. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','h',2,1,3,'09@C1@A',NULL,'09@C1@A','fr','\'\'\'\'\'Ces mesures d\'applications s\'entendent sans préjudice de celles prises au niveau communautaire ou national, conformément au droit communautaire, pour atteindre des objectifs d\'intérêt général, en particulier ceux relatifs à la promotion de la diversité culturelle et linguistique et du pluralisme des médias.\'\'\'\'\''),('b','h',2,1,3,'084e','084e','084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','h',2,1,3,'084b','084b','084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','h',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('b','h',2,1,3,'09@C11c','09@C1c','09@C11c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('b','h',2,1,3,'09@C11A',NULL,'09@C11A','fr','\'\'\'\'\'-a) harmoniser les règles relatives à la mise à disposition et à l\'utilisation efficace des radiofréquences conformément à la procédure établie à l\'annexe II bis;\'\'\'\'\''),('b','h',2,1,3,'084a','084a','084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','h',2,1,3,'09@C11','09@C1','09@C11','fr','En vue de contribuer au développement du marché intérieur \'\'\'\'\'et, sans préjudice de l\'article 8 bis, \'\'\'\'\'aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures \'\'\'\'\'techniques \'\'\'\'\'d\'application appropriées pour:'),('b','h',2,1,3,'09@C11b','09@C1b','09@C11b','fr','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis;\'\'\'\'\''),('b','h',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','h',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','h',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('b','h',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','h',1,1,3,'09@C:26','09@C:26','09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('b','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','fr','\'\'\'\'\'(60 bis) Il appartient aux États membres d\'encourager des mécanismes de coopération entre les parties intéressées afin de promouvoir un bon fonctionnement des services en ligne et un niveau de confiance élevé des utilisateurs. Il convient en particulier d\'inciter les entreprises qui fournissent des réseaux et/ou services de communication électronique et les autres parties intéressées à coopérer pour la promotion du contenu licite et la protection du contenu en ligne. Une telle coopération peut par exemple se concrétiser, au-delà et sans que ceci ne porte préjudice au cadre réglementaire, par l\'élaboration de codes de conduite négociés et convenus entre les parties intéressées. Le principe de tels codes est déjà envisagé dans de nombreux instruments communautaires tels la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\") (JO L 178 du 17.07.2000, p. 1.), la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45; version corrigée dans le JO L 195 du 2.6.2004, p. 16.), et la directive 95/46/CE du Parlement européen et du Conseil, du 24 octobre 1995, relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation de ces données (JO L 281 du 23.11.1995, p. 31. Directive modifiée en dernier lieu par la directive 1882/2003/CE (JO L 284 du 31.10.2003, p. 1).). Une telle coopération entre parties prenantes est un élément essentiel pour la promotion du contenu en ligne, en particulier le contenu culturel européen, et pour libérer le potentiel de la société de l\'information.\'\'\'\'\''),('b','h',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et \'\'\'\'\'4. Il leur incombe de définir la portée et la nature de toute exception.\'\'\'\'\''),('b','h',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('b','h',2,1,3,'084g@A',NULL,'084g@A','fr','\'\'\'\'\'g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques, d\'une part, et les secteurs intéressés par la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques, d\'autre part.\'\'\'\'\''),('b','h',2,1,3,'0943','0943','0943','fr','Une restriction interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie \'\'\'\'\'humaine ou d\'assurer la réalisation d\'un objectif d\'intérêt général, tel qu\'il est défini dans la législation nationale, conformément au droit communautaire, comme la promotion de la diversité culturelle et linguistique et le pluralisme des médias.\'\'\'\'\''),('b','h',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','h',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','h',2,1,3,'091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés ainsi qu\'à éviter toute distorsion de la concurrence.\'\'\'\'\''),('b','h',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, \'\'\'\'\'compte tenu des règles en matière d\'aide publique, \'\'\'\'\'en particulier pour la fourniture de contenu;'),('b','h',2,1,3,'084f','084f','084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','h',2,1,3,'0942','0942','0942','fr','Les restrictions imposant de fournir un service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'ne \'\'\'\'\'se justifient \'\'\'\'\'que \'\'\'\'\'par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'comme établi dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des \'\'\'\'\'radiofréquences, \'\'\'\'\'la <s>législation nationale conformément au droit communautaire, la </s>promotion de la diversité culturelle et linguistique et le pluralisme des \'\'\'\'\'médias ou la fourniture de services de radiodiffusion et de télévision.\'\'\'\'\''),('b','h',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','h',2,1,3,'083c','083c','083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('b','h',2,1,3,'084d','084d','084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','h',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','h',2,1,3,'0932d','0932d','0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('b','h',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','h',2,1,3,'084c','084c','084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','h',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','h',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('b','h',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,'),('b','h',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant les \'\'\'\'\'investissements efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'fondés sur le marché dans les infrastructures, ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('b','h',2,1,3,'084','084','084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','h',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','h',2,1,3,'084g','084g','084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('b','h',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','h',2,1,3,'09@C2','09@C2','09@C2','fr','\'\'\'\'\'Les mesures adoptées en vertu des points a) à c) du premier alinéa, \'\'\'\'\'qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle <s>prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence </s>visée à l\'article 22, paragraphe \'\'\'\'\'3. \'\'\'\'\'Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le Comité sur le spectre radioélectrique.\'\'\'\'\''),('b','h',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','h',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','h',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) évite toute distorsion de concurrence.\'\'\'\'\''),('b','h',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','h',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('b','h',2,1,3,'09@C11a','09@C1a','09@C11a','fr','a) \'\'\'\'\'identifier les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre \'\'\'\'\'entreprises, à l\'exclusion des fréquences que les États membres ont attribuées ou prévues pour les services de radio- et de télédiffusion;\'\'\'\'\''),('b','h',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','h',2,1,3,'09@C11B',NULL,'09@C11B','fr','\'\'\'\'\'-a bis) assurer la fourniture coordonnée et en temps utile de l\'information concernant l\'allocation, la mise à disposition et l\'utilisation des radiofréquences conformément à la procédure établie à l\'annexe II bis;\'\'\'\'\''),('b','h',3,1,2,'A1A19','A1A19','A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('b','h',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','h',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('b','h',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3bis, 3 ter et 3 quater, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du \'\'\'\'\'Contrôleur \'\'\'\'\'européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes pertinentes et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('b','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','h',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('b','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','h',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('b','h',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('b','h',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('b','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','h',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, ces mesures comprennent:\'\'\'\'\''),('b','h',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','h',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','h',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('b','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','h',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','h',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','h',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait \'\'\'\'\'en être \'\'\'\'\'avertie \'\'\'\'\'sans \'\'\'\'\'retard. \'\'\'\'\'Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('b','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','h',1,2,5,'03:28@A',NULL,'03:28@A','fr','\'\'\'\'\'(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('b','h',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('b','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','h',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','h',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.\'\'\'\'\''),('b','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','h',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.\'\'\'\'\''),('b','h',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','h',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','h',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('b','h',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('b','h',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','h',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','h',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('b','h',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales, le cas échéant, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','h',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('b','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','h',2,2,5,'181','181','181','fr','\'\'\'\'\'18. Avant le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties publiques ou privées à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','h',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('b','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('b','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','h',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatives au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('b','h',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('b','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','h',2,2,5,'0431','043','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'et si cette violation est susceptible de porter préjudice aux utilisateurs, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, signalent cette violation \'\'\'\'\'sans retard indu \'\'\'\'\'à \'\'\'\'\'l\'autorité réglementaire nationale \'\'\'\'\'ou à l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','h',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.\'\'\'\'\''),('b','h',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('b','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('b','h',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','h',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('b','h',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('b','i',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','i',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','i',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('b','i',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','i',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','i',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','i',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','i',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','i',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('b','i',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('b','i',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','i',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('b','i',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent conformément \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','i',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','i',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b','i',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','i',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','i',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','i',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','i',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','i',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','i',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','i',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','i',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('b','i',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','i',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','i',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','i',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','i',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','i',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','i',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','i',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent dûment \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive-cadre).\'\'\'\'\''),('b','i',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','i',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('b','i',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('b','i',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation \'\'\'\'\'appropriés. Ceux-ci pourraient \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. \'\'\'\'\'De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. \'\'\'\'\'Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur \'\'\'\'\'conformité, \'\'\'\'\'et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','i',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('b','i',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','i',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.\'\'\'\'\''),('b','i',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('b','i',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('b','i',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','i',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','i',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('b','i',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('b','i',2,2,4,'32@A',NULL,'32@A','fr','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\''),('b','i',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','i',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.\'\'\'\'\''),('b','i',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','i',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('b','i',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','i',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','i',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('b','i',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','i',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b','i',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris, \'\'\'\'\'en \'\'\'\'\'particulier, les utilisateurs finals handicapés.\'\'\'\'\''),('b','i',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\''),('b','i',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('b','i',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','i',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\''),('b','i',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,\'\'\'\'\''),('b','i',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','i',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','fr','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\''),('b','i',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('b','i',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\''),('b','i',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','i',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques \'\'\'\'\'à, entre autres:\'\'\'\'\''),('b','i',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau \'\'\'\'\'de \'\'\'\'\'fiabilité de cet accès, \'\'\'\'\'le \'\'\'\'\'cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('b','i',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('b','i',1,2,4,'20:14@D',NULL,'20:14@D','fr','\'\'\'\'\'(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('b','i',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le demandent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('b','i',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées \'\'\'\'\'à \'\'\'\'\'un accord \'\'\'\'\'de \'\'\'\'\'l\'utilisateur en vertu \'\'\'\'\'de \'\'\'\'\'la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('b','i',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive 2002/22/CE s\'applique sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires. La directive 2002/22/CE n\'exige pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\''),('b','i',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('b','i',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','i',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('b','i',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('b','i',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','i',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('b','i',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','i',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','i',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('b','i',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('b','i',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('b','i',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('b','i',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('b','i',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('b','i',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','i',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('b','i',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','i',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs, et\'\'\'\'\''),('b','i',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','i',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','i',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de \'\'\'\'\'communications électroniques public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services \'\'\'\'\'fournis \'\'\'\'\'aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, complète et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.\'\'\'\'\''),('b','i',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','i',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','i',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques de contact, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('b','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\''),('b','i',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','i',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('b','i',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences; et\'\'\'\'\''),('b','i',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','i',2,2,4,'213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles- mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','i',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('b','i',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','i',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','i',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('b','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\''),('b','i',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','i',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','i',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('b','i',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('b','i',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('b','i',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('b','i',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','i',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis;\'\'\'\'\''),('b','i',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','i',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','i',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','i',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','i',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','i',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 ter, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('b','i',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\''),('b','i',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','i',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','i',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('b','i',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('b','i',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('b','i',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('b','i',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;\'\'\'\'\''),('b','i',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('b','i',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('b','i',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','i',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','i',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\''),('b','i',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('b','i',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','i',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','i',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('b','i',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','i',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre les investisseurs et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('b','i',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','i',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 ter et 9 quater de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','i',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','i',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','i',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','i',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('b','i',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('b','i',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('b','i',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('b','i',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','i',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','i',2,1,3,'0841g@A',NULL,'0841g@A','fr','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\''),('b','i',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','i',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('b','i',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','i',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','i',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','i',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('b','i',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','i',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'... (Date de transposition de la présente directive).\'\'\'\'\''),('b','i',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','i',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','i',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('b','i',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('b','i',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','i',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','i',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement doit se limiter au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.\'\'\'\'\''),('b','i',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 3 ter, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du <s>marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du </s>contrôleur européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes concernées et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('b','i',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','i',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','i',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','i',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('b','i',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','i',1,2,5,'03:27@A',NULL,'03:27@A','fr','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.\'\'\'\'\''),('b','i',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('b','i',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('b','i',2,2,5,'181@A',NULL,'181@A','fr','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\''),('b','i',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('b','i',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','i',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\''),('b','i',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','i',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','i',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','i',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','i',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','i',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('b','i',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','i',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','i',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','i',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou \'\'\'\'\'d\'un particulier ou \'\'\'\'\'compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer <s>une perte économique et </s>des dommages \'\'\'\'\'substantiels pour les utilisateurs. \'\'\'\'\'Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devraient être averties sans retard, par le fournisseur de services pertinent, de toute violation de sécurité. L\'autorité compétente devrait définir le degré de gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services \'\'\'\'\'concernés \'\'\'\'\'qu\'ils avertissent sans délai indu et de manière appropriée les personnes touchées \'\'\'\'\'par \'\'\'\'\'la violation. De plus, dans les cas où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu \'\'\'\'\'de \'\'\'\'\'messages électroniques, \'\'\'\'\'à \'\'\'\'\'des données relatives à des transactions par cartes de crédit, etc.), les fournisseurs de services pertinents devraient, \'\'\'\'\'en \'\'\'\'\'plus des autorités nationales compétentes, en avertir immédiatement et directement les utilisateurs concernés. Enfin, les fournisseurs devraient informer, sur une base annuelle, les utilisateurs concernés \'\'\'\'\'de \'\'\'\'\'toutes \'\'\'\'\'les \'\'\'\'\'violations de sécurité, au sens de la présente directive, \'\'\'\'\'qui \'\'\'\'\'sont survenues au cours de la période de référence. \'\'\'\'\'Cet avertissement \'\'\'\'\'à l\'intention des autorités nationales et des utilisateurs \'\'\'\'\'devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'pour la protection \'\'\'\'\'des utilisateurs touchés.'),('b','i',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','i',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','i',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs pour éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('b','i',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','i',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','i',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\''),('b','i',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','i',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','i',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','i',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','i',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','i',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.\'\'\'\'\''),('b','i',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','i',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','i',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','i',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('b','i',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','i',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','i',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','i',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','i',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','i',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','i',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','i',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('b','i',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification d\'une violation de sécurité à un abonné ou un particulier n\'est pas nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('b','i',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales s\'il y a lieu, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','i',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','i',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','i',2,2,5,'181','181','181','fr','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','i',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('b','i',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('b','i',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','i',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.\'\'\'\'\''),('b','i',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('b','i',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','i',2,2,5,'0431','043','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu <s>l\'abonné concerné et </s>l\'autorité réglementaire nationale \'\'\'\'\'ou l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre de \'\'\'\'\'cette violation. La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b','i',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','i',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('b','i',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic à des fins liées à la sécurité des réseaux et de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises permettra le traitement de ces données dans l\'intérêt légitime du contrôleur de données afin d\'éviter l\'accès non autorisé et la distribution de codes malveillants, ainsi que de mettre fin aux attaques par déni de service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\''),('b','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.\'\'\'\'\''),('b','i',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','i',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('b','i',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('b','j',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','j',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','j',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, lors de l\'imposition d\'obligations de tarification en application de l\'article 13;\'\'\'\'\''),('b','j',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','j',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b','j',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','j',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','j',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','j',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE \'\'\'\'\'(directive Cadre).\'\'\'\'\''),('b','j',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','j',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('b','j',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent conformément \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','j',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','j',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b','j',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','j',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b','j',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','j',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','j',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','j',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','j',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','j',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','j',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','j',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'y compris toutes les restrictions en matière d\'accès aux services et applications, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b','j',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','j',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','j',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','j',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','j',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','j',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','j',2,2,4,'2231','223','2231','fr','\'\'\'\'\'Une autorité réglementaire nationale peut définir des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux. Ces \'\'\'\'\'exigences \'\'\'\'\'prennent dûment \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive-cadre «cadre»).\'\'\'\'\''),('b','j',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','j',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('b','j',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('b','j',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation \'\'\'\'\'appropriés. Ceux-ci pourraient \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. \'\'\'\'\'De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. \'\'\'\'\'Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur \'\'\'\'\'conformité, \'\'\'\'\'et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b','j',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('b','j',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','j',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent peuvent pratiquer une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.\'\'\'\'\''),('b','j',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également des informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('b','j',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','j',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','j',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('b','j',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('b','j',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','j',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.\'\'\'\'\''),('b','j',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','j',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de décider si les des données à caractère personnel les concernant doivent figurer ou non dans un annuaire et aux types de données concernées, conformément à l\'article 12 de la directive «vie privée et communications électroniques; et\'\'\'\'\''),('b','j',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','j',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','j',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('b','j',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','j',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b','j',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris, \'\'\'\'\'en \'\'\'\'\'particulier, les utilisateurs finals handicapés.\'\'\'\'\''),('b','j',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('b','j',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','j',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,\'\'\'\'\''),('b','j',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','j',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','j',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('b','j',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','j',2,2,4,'2141','214','2141','fr','<s>4. </s>Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques \'\'\'\'\'à, entre autres:\'\'\'\'\''),('b','j',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('b','j',1,2,4,'20:14@D',NULL,'20:14@D','fr','\'\'\'\'\'(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('b','j',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le demandent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('b','j',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées \'\'\'\'\'à \'\'\'\'\'un accord \'\'\'\'\'de \'\'\'\'\'l\'utilisateur en vertu \'\'\'\'\'de \'\'\'\'\'la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('b','j',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive “cadre” et les directives spécifiques s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au “simple transport” concernant les fournisseurs de services intermédiaires tels que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\''),('b','j',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, \'\'\'\'\'y compris en particulier:\'\'\'\'\''),('b','j',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b','j',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('b','j',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.\'\'\'\'\''),('b','j',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b','j',2,2,4,'333','333','333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('b','j',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','j',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','j',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('b','j',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('b','j',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('b','j',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('b','j',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('b','j',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('b','j',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','j',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('b','j',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','j',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs, et\'\'\'\'\''),('b','j',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','j',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','j',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de \'\'\'\'\'communications électroniques public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services \'\'\'\'\'fournis \'\'\'\'\'aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, complète et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.\'\'\'\'\''),('b','j',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','j',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','j',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques de contact, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('b','j',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b','j',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('b','j',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) sans préjudice de la directive 2000/31/CE sur le commerce électronique, les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences juridiques; et\'\'\'\'\''),('b','j',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que, lorsque \'\'\'\'\'de \'\'\'\'\'tels \'\'\'\'\'guides ou techniques \'\'\'\'\'analogues \'\'\'\'\'ne sont pas disponibles sur le \'\'\'\'\'marché gratuitement ou à un prix raisonnable, les autorités réglementaires nationales en assurent la disponibilité, soit elles-mêmes, soit par l\'intermédiaire de tiers. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations sur les \'\'\'\'\'tarifs \'\'\'\'\'publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','j',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','j',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('b','j',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('b','j',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','j',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('b','j',2,2,4,'216','216','216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b','j',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','j',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques répertoriés dans leurs plans nationaux d\'attribution des fréquences. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b','j',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire en assurant une approche cohérente de la régulation sur des périodes d\'examen successives;\'\'\'\'\''),('b','j',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('b','j',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('b','j',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au \'\'\'\'\'second \'\'\'\'\'deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications électroniques.'),('b','j',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','j',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis;\'\'\'\'\''),('b','j',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','j',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','j',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','j',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','j',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','j',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 ter, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures <s>d\'application </s>appropriées pour:'),('b','j',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('b','j',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b','j',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','j',1,1,3,'09@C:26','09@C:26','09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('b','j',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('b','j',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation \'\'\'\'\'générale,\'\'\'\'\''),('b','j',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('b','j',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;\'\'\'\'\''),('b','j',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('b','j',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','j',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','j',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément à leurs obligations en vertu du traité et, le cas échéant, aux accords internationaux correspondants et peuvent tenir compte de considérations de politique publique telles que définies ci-dessous.\'\'\'\'\''),('b','j',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('b','j',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','j',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','j',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences \'\'\'\'\'ou \'\'\'\'\'la <s>législation nationale conformément au droit communautaire, la </s>promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('b','j',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','j',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à ce que le coût de l\'accès aux ressources tienne dûment compte des risques encourus par les investisseurs et les entreprises bénéficiant de l\'accès;\'\'\'\'\''),('b','j',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 ter et 9 quater de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b','j',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','j',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','j',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','j',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','j',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','j',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('b','j',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('b','j',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences \'\'\'\'\'nuisibles, notamment afin d\'assurer la qualité technique du service et l\'utilisation efficace des radiofréquences,\'\'\'\'\''),('b','j',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','j',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b','j',2,1,3,'0841g@A',NULL,'0841g@A','fr','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\''),('b','j',2,1,3,'09@C1c','09@C1c','09@C1c','fr','c) \'\'\'\'\'éviter \'\'\'\'\'les \'\'\'\'\'distorsions de \'\'\'\'\'concurrence \'\'\'\'\'qui peuvent survenir \'\'\'\'\'en cas de transfert de droits \'\'\'\'\'individuels.\'\'\'\'\''),('b','j',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('b','j',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','j',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','j',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','j',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','j',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et \'\'\'\'\'à \'\'\'\'\'l\'assignation des radiofréquences \'\'\'\'\'à partir du [date de transposition de la présente directive].\'\'\'\'\''),('b','j',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b','j',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','j',3,1,2,'A1A19','A1A19','A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('b','j',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','j',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','j',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','j',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b','j',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) no 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement se limite au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.\'\'\'\'\''),('b','j',2,2,5,'04411','0441','04411','fr','<s>4. </s>Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 3 quinquies, \'\'\'\'\'la Commission peut, après consultation <s>de l\'Autorité européenne </s>du <s>marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du </s>contrôleur européen de la protection des données, \'\'\'\'\'du groupe de protection \'\'\'\'\'des \'\'\'\'\'personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis à 3 quinquies.\'\'\'\'\''),('b','j',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','j',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','j',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('b','j',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','j',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','j',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('b','j',1,2,5,'03:27@A',NULL,'03:27@A','fr','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.\'\'\'\'\''),('b','j',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','j',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','j',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','j',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b','j',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','j',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b','j',2,2,5,'0434',NULL,'0434','fr','\'\'\'\'\'3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\''),('b','j',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','j',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','j',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('b','j',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','j',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,\'\'\'\'\''),('b','j',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'3 ter. La notification d\'une violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur a prouvé à la satisfaction de l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('b','j',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','j',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales s\'il y a lieu, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','j',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','j',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','j',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','j',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','j',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','j',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','j',2,2,5,'181','181','181','fr','Au plus tard trois ans après \'\'\'\'\'le \'\'\'\'\'date \'\'\'\'\'limite pour \'\'\'\'\'la \'\'\'\'\'mise en œuvre de l\'acte modificatif, la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive \'\'\'\'\'2002/58/CE \'\'\'\'\'et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'et aux notifications des violations , \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b','j',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b','j',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b','j',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','j',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou \'\'\'\'\'d\'un particulier ou \'\'\'\'\'compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer <s>une perte économique et </s>des dommages \'\'\'\'\'substantiels pour les utilisateurs, et notamment un préjudice économique ou social ou l\'usurpation de l\'identité. \'\'\'\'\'Par conséquent, les abonnés concernés par \'\'\'\'\'un tel incident \'\'\'\'\'de <s>tels incidents touchant à la </s>sécurité devraient <s>en </s>être avertis sans \'\'\'\'\'retard, par le fournisseur de services pertinent, de toute violation de sécurité, \'\'\'\'\'afin de pouvoir prendre \'\'\'\'\'toutes \'\'\'\'\'les précautions qui s\'imposent. \'\'\'\'\'Dans les cas, notamment, où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), il est essentiel que les fournisseurs de services pertinents avertissent immédiatement les utilisateurs concernés. Les fournisseurs devraient également informer une fois par an les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours des douze mois précédents. \'\'\'\'\'Cet avertissement \'\'\'\'\'à l\'intention des autorités nationales et des utilisateurs \'\'\'\'\'devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'pour la protection \'\'\'\'\'des utilisateurs touchés.'),('b','j',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et\'\'\'\'\''),('b','j',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','j',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','j',2,2,5,'143','143','143','fr','<s>3. </s>Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('b','j',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','j',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.\'\'\'\'\''),('b','j',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel\'\'\'\'\''),('b','j',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','j',2,2,5,'0431','043','0431','fr','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public informe sans retard indu <s>l\'abonné concerné et </s>l\'autorité réglementaire nationale \'\'\'\'\'ou l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre, ainsi que l\'abonné ou le particulier concerné, de \'\'\'\'\'cette \'\'\'\'\'violation, dans le respect des dispositions des paragraphes 3 bis et 3 ter. \'\'\'\'\'La notification faite à l\'abonné \'\'\'\'\'ou au particulier concerné \'\'\'\'\'décrit au minimum la nature de la \'\'\'\'\'violation, indique des points de contact où des informations supplémentaires peuvent être obtenues \'\'\'\'\'et recommande des mesures à prendre pour en atténuer les conséquences négatives \'\'\'\'\'possibles de la violation des données \'\'\'\'\'à \'\'\'\'\'caractère personnel. Ladite notification \'\'\'\'\'décrit en outre les conséquences de la violation \'\'\'\'\'des données à caractère personnel \'\'\'\'\'et les mesures \'\'\'\'\'proposées ou \'\'\'\'\'prises par le fournisseur pour y remédier.'),('b','j',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','j',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'3 bis. La notification de la violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur de services de communications électroniques accessibles au public a prouvé à la satisfaction de l\'autorité compétente qu\'il y a raisonnablement peu de chances pour que ladite violation porte préjudice aux droits ou aux intérêts des consommateurs.\'\'\'\'\''),('b','j',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b','j',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.\'\'\'\'\''),('b','j',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic par des prestataires de services de sécurité agissant en qualité de contrôleurs de données, afin d\'assurer la sécurité des réseaux et de l\'information et notamment de garantir l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, peut, dans des circonstances normales, être considéré comme étant effectué dans l\'intérêt légitime du contrôleur de données au sens de l\'article 7, point f), de la directive 95/46/CE relative à la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à éviter l\'accès non autorisé à des réseaux de communications électroniques ou et la distribution de codes malveillants, ou à mettre fin à des attaques par déni de service.\'\'\'\'\''),('b','j',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.\'\'\'\'\''),('b','j',2,2,5,'15@A41','15@A41','15@A41','fr','<s>4. </s>Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation \'\'\'\'\'du groupe \'\'\'\'\'de \'\'\'\'\'protection \'\'\'\'\'des \'\'\'\'\'personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de travail «article 29»), des \'\'\'\'\'autorités réglementaires \'\'\'\'\'compétentes et, le cas échéant, de l\'ENISA.\'\'\'\'\''),('b','j',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','j',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','j',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','j',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','j',1,2,5,'143:35@B',NULL,'143:35@B','fr','\'\'\'\'\'(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.\'\'\'\'\''),('b','j',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('b','j',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','j',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.\'\'\'\'\''),('b','j',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('a','k',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a \'\'\'\'\'obligaciones en virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de \'\'\'\'\'la red, incluida la de \'\'\'\'\'facilitar el acceso desagregado \'\'\'\'\'al bucle local en una ubicación determinada, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','k',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','k',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones del anexo II que sean necesarias para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de las tecnologías y los \'\'\'\'\'mercados. Las medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán de \'\'\'\'\'conformidad con el procedimiento \'\'\'\'\'de reglamentación con control \'\'\'\'\'previsto en el apartado 3 del artículo \'\'\'\'\'14. Al aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el GERT.\'\'\'\'\''),('a','k',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','k',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de compartición de \'\'\'\'\'instalaciones conexas, \'\'\'\'\'como conductos, edificios \'\'\'\'\'o entradas a edificios, antenas torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, canalizaciones, mástiles, bocas de registro y cajetines;\'\'\'\'\''),('a','k',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien <s>la conveniencia de imponer </s>las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'cómo se impondrían \'\'\'\'\'dichas obligaciones \'\'\'\'\'para resultar \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','k',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados, como servicios de identidad, ubicación y presencia.\'\'\'\'\''),('a','k',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','k',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','k',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','k',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','k',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','k',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j','k',2,2,5,'04412','04412',NULL,'de','<s>Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.</s>'),('j','k',2,2,5,'15@A41','15@A41','15@A4','de','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, \'\'\'\'\'der \'\'\'\'\'Datenschutzgruppe und \'\'\'\'\'der <s>Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('j','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'de','<s>(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.</s>'),('j','k',2,2,5,'043@A',NULL,'043@A','de','\'\'\'\'\'3a. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('j','k',1,2,5,'06:26@B','06:26@B','06:26@B','de','\'\'\'\'\'(26a) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten \'\'\'\'\'in dem für die Aufdeckung, Lokalisierung \'\'\'\'\'und \'\'\'\'\'Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke \'\'\'\'\'der \'\'\'\'\'Informationssicherheit strikt notwendigen Ausmaß, durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, trägt dazu bei, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('j','k',2,2,5,'041@A3','041@A3',NULL,'de','<s>- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.</s>'),('j','k',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('j','k',2,2,5,'0431','0431','0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der \'\'\'\'\'betroffenen \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß der Verletzung des Schutzes personenbezogener Daten bewerten, \'\'\'\'\'die \'\'\'\'\'Schwere der Verletzung einschätzen und erwägen, ob \'\'\'\'\'die <s>nach dem nationalen Recht des jeweiligen Mitgliedstaats </s>zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde und <s>die betroffenen Teilnehmer oder Personen vorbehaltlich </s>der \'\'\'\'\'betroffene \'\'\'\'\'Teilnehmer \'\'\'\'\'über \'\'\'\'\'die <s>Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der </s>Verletzung \'\'\'\'\'unter Berücksichtigung \'\'\'\'\'der \'\'\'\'\'von \'\'\'\'\'der \'\'\'\'\'zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.\'\'\'\'\''),('j','k',2,2,5,'041@B','041@B',NULL,'de','<s>1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.</s>'),('j','k',2,2,5,'041@A1','041@A1',NULL,'de','<s>- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,</s>'),('j','k',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('j','k',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('j','k',2,2,5,'143','143','143','de','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('j','k',2,2,5,'041@A2','041@A2',NULL,'de','<s>- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,</s>'),('j','k',2,2,5,'181','181',NULL,'de','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.</s>'),('j','k',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('j','k',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('j','k',2,2,5,'044',NULL,'044','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3 und 3a vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit, der Datenschutzgruppe und des Europäischen Daten- schutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('j','k',2,2,5,'0433','0433','0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers sind mindestens \'\'\'\'\'die \'\'\'\'\'Art der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen \'\'\'\'\'zur \'\'\'\'\'Abschwächung möglicher negativer Auswirkungen \'\'\'\'\'der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten vorgeschlagen. In der Benachrichtigung der \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörde \'\'\'\'\'werden zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('j','k',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('j','k',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('j','k',1,2,5,'01:26@A','01:26@A',NULL,'de','<s>(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.</s>'),('j','k',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'in die Rahmenrichtlinie übernommen (“Anruf” \'\'\'\'\'eine über einen öffentlich zugänglichen \'\'\'\'\'elektronischen Kommunikationsdienst \'\'\'\'\'aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Sprachkommunikation ermöglicht.)\'\'\'\'\''),('j','k',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('j','k',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('j','k',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('j','k',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('j','k',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('j','k',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('j','k',2,2,5,'15@A2','15@A2','15@A2','de','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Behörden \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('j','k',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('j','k',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffent-lichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 6a \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('j','k',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('j','k',1,2,5,'143:35@B','143:35@B',NULL,'de','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>'),('j','k',2,2,5,'151@B','151@B',NULL,'de','<s>1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.</s>'),('j','k',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('j','k',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('j','k',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('j','k',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Behörden \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('j','k',2,2,5,'0432','0432','0432','de','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung \'\'\'\'\'der \'\'\'\'\'Privatsphäre des Teilnehmers dar, so benachrichtigt \'\'\'\'\'der Betreiber \'\'\'\'\'der betroffenen \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'die zuständige nationale \'\'\'\'\'Behörde <s>nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte </s>und \'\'\'\'\'den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.\'\'\'\'\''),('j','k',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('j','k',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('j','k',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('j','k',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines \'\'\'\'\'einzelnen \'\'\'\'\'Teilnehmers <s>oder einer Person </s>führt, kann \'\'\'\'\'erhebliche \'\'\'\'\'wirtschaftliche \'\'\'\'\'Schäden und \'\'\'\'\'soziale Nachteile \'\'\'\'\'einschließlich des Identitätsbetrugs \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken evaluieren, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich <s>vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen </s>benachrichtigt werden, damit sie die \'\'\'\'\'erforderlichen \'\'\'\'\'Schutzvorkehrungen treffen können. <s>Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. </s>Die Benachrichtigung <s>der nationalen Behörden und der Nutzer </s>sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den <s>Schutz der </s>betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('j','k',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('j','k',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('j','k',2,2,5,'0442','0442',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','k',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'Nutzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'Nutzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('j','k',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('j','k',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('j','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('j','k',2,2,5,'0434','0434',NULL,'de','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('j','k',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('j','k',2,2,5,'041@A','041@A',NULL,'de','<s>1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest</s>'),('j','k',2,2,5,'15@A42','15@A42',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','k',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('j','k',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('j','k',1,2,5,'03:27@A','03:27@A',NULL,'de','<s>(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.</s>'),('j','k',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Behörden \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('j','k',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('j','k',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('j','k',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('j','k',2,2,5,'022i','022i','022i','de','i) \'\'\'\'\'“Verletzung \'\'\'\'\'des Schutzes personenbezogener \'\'\'\'\'Daten” \'\'\'\'\'eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von \'\'\'\'\'bzw. \'\'\'\'\'zum \'\'\'\'\'unbefugten \'\'\'\'\'Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('j','k',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('j','k',2,2,5,'04411','04411',NULL,'de','<s>Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.</s>'),('j','k',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('j','k',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('j','k',2,2,5,'022h','022h','022h','de','h) \'\'\'\'\'“elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('j','k',2,2,5,'066@A','066@A','066@A','de','6a. Verkehrsdaten können im \'\'\'\'\'strikt notwendigen Ausmaß \'\'\'\'\'verarbeitet werden, um <s>technische Maßnahmen für </s>die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) \'\'\'\'\'Nr. \'\'\'\'\'460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit \'\'\'\'\'zu gewährleisten.\'\'\'\'\''),('j','k',2,1,3,'0961','096','0961','de','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach \'\'\'\'\'dem \'\'\'\'\'[abhängig vom Zeitpunkt \'\'\'\'\'der \'\'\'\'\'Umsetzung] zugeteilt bzw. gewährt werden.\'\'\'\'\''),('j','k',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('j','k',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('j','k',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('j','k',3,1,2,'A1A19','A1A19','A1A19','de','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang \'\'\'\'\'der \'\'\'\'\'nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('j','k',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('j','k',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('j','k',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('j','k',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('j','k',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('j','k',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('j','k',0,1,3,'09@C','09@C',NULL,'de','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('j','k',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.\'\'\'\'\''),('j','k',2,1,3,'0841g@A','0841g@A',NULL,'de','<s>ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.</s>'),('j','k',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>'),('j','k',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','k',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;</s>'),('j','k',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\''),('j','k',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.\'\'\'\'\''),('j','k',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','k',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen \'\'\'\'\'in Bezug auf \'\'\'\'\'die <s>Nutzung bestimmter Arten von </s>für elektronische Kommunikationsdienste \'\'\'\'\'verwendeten Arten von \'\'\'\'\'Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('j','k',2,1,3,'0932d','0932d','0932d','de','d) \'\'\'\'\'Verwirklichung \'\'\'\'\'eines Ziels von allgemeinem Interesse \'\'\'\'\'gemäß \'\'\'\'\'Absatz 4.'),('j','k',2,1,3,'083d','083d','083d','de','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('j','k',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('j','k',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('j','k',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa \'\'\'\'\'größenbedingte Kostenvorteile \'\'\'\'\'und Interoperabilität der Dienste, zu erzielen. \'\'\'\'\'Dabei \'\'\'\'\'handeln sie im Einklang mit <s>den Artikeln 8b und 9c dieser Richtlinie und mit </s>der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).'),('j','k',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'dienen, das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, beispielsweise – unter anderem –\'\'\'\'\''),('j','k',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('j','k',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) \'\'\'\'\'effiziente \'\'\'\'\'Investitionen und Innovationen \'\'\'\'\'im Bereich neuer \'\'\'\'\'und \'\'\'\'\'verbesserter Infrastrukturen, \'\'\'\'\'auch \'\'\'\'\'unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('j','k',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('j','k',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.\'\'\'\'\''),('j','k',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('j','k',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('j','k',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'Artikel 8, \'\'\'\'\'wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die einschlägigen \'\'\'\'\'internationalen \'\'\'\'\'Übereinkünfte ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.'),('j','k',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('j','k',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('j','k',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) Gewährleistung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','k',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('j','k',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('j','k',2,1,3,'0841g','0841g',NULL,'de','<s>g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.</s>'),('j','k',2,1,3,'095','095','095','de','<s>5. </s>Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'5. \'\'\'\'\'Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('j','k',2,1,3,'09@C1A','09@C1A',NULL,'de','<s>-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;</s>'),('j','k',2,1,3,'0932c','0932c','0932c','de','c) <s>zur </s>Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('j','k',2,1,3,'084@Af','084@Af','084@Af','de','f) \'\'\'\'\'ordnungspolitische \'\'\'\'\'Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'dieser gegeben \'\'\'\'\'ist.'),('j','k',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('j','k',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('j','k',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('j','k',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('j','k',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('j','k',2,1,3,'09@C1','09@C1',NULL,'de','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:</s>'),('j','k',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('j','k',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('j','k',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und \'\'\'\'\'gegebenenfalls den \'\'\'\'\'Wettbewerb im Bereich Infrastruktur fördern;'),('j','k',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;</s>'),('j','k',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung \'\'\'\'\'fördern;\'\'\'\'\''),('j','k',2,1,3,'09@C1a','09@C1a',NULL,'de','<s>a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('j','k',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('j','k',2,1,3,'084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie \'\'\'\'\'unter anderem\'\'\'\'\''),('j','k',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.'),('j','k',2,1,3,'084@Ae','084@Ae','084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('j','k',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzvergabeplan \'\'\'\'\'und \'\'\'\'\'der ITU-Vollzugsordnung \'\'\'\'\'für \'\'\'\'\'den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('j','k',2,2,4,'2021b2','2021b2','2021b2','de','- \'\'\'\'\'Informationen über die Verkehrsabwicklungsstrategien \'\'\'\'\'des \'\'\'\'\'Anbieters;\'\'\'\'\''),('j','k',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('j','k',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','k',2,2,4,'213','213','213','de','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'von vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn diese auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('j','k',2,2,4,'2021e2','2021e2','2021e2','de','- der bei \'\'\'\'\'Beendigung des Vertragsverhältnisses fälligen Entgelte \'\'\'\'\'einschließlich einer etwaigen Kostenanlastung für \'\'\'\'\'Endeinrichtungen;\'\'\'\'\''),('j','k',2,2,4,'2821','2821',NULL,'de','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','k',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'rechtlichen Folgen sowie'),('j','k',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('j','k',2,2,4,'2822','2822',NULL,'de','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('j','k',2,2,4,'2141a','2141a','2141a','de','a) bei \'\'\'\'\'Nummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, \'\'\'\'\'den Teil- nehmern \'\'\'\'\'die \'\'\'\'\'dafür \'\'\'\'\'geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt \'\'\'\'\'werden;\'\'\'\'\''),('j','k',2,2,4,'2021e1','2021e1','2021e1','de','- der \'\'\'\'\'Entgelte \'\'\'\'\'für die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('j','k',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('j','k',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und \'\'\'\'\'Tarife sowie \'\'\'\'\'über \'\'\'\'\'Standardkonditionen \'\'\'\'\'für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung <s>gemäß Anhang II </s>veröffentlichen. <s>Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. </s>Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen \'\'\'\'\'vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('j','k',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('j','k',2,2,4,'214@A1b','214@A1b','214@A1b','de','\'\'\'\'\'b) Mittel des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('j','k',2,2,4,'3412','3412',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('j','k',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungsbehörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('j','k',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, \'\'\'\'\'ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('j','k',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('j','k',2,2,4,'2021b5','2021b5',NULL,'de','<s>- die Frist bis zum Erstanschluss und</s>'),('j','k',2,2,4,'2141b','2141b',NULL,'de','<s>b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,</s>'),('j','k',2,2,4,'2232','2232',NULL,'de','<s>Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','k',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, <s>unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen </s>alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('j','k',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('j','k',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('j','k',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('j','k',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('j','k',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich \'\'\'\'\'etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer \'\'\'\'\'Zugang zu umfassenden, vergleichbaren, \'\'\'\'\'zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('j','k',1,2,4,'20:14@A','20:14@A',NULL,'de','<s>(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.</s>'),('j','k',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('j','k',1,2,4,'20:14@D','20:14@D',NULL,'de','<s>(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.</s>'),('j','k',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste, darunter \'\'\'\'\'insbesondere\'\'\'\'\''),('j','k',1,2,4,'20:14@B','20:14@B','20:14@B','de','\'\'\'\'\'(14a) Solange im Gemeinschaftsrecht einschlägige \'\'\'\'\'Vorschriften \'\'\'\'\'fehlen, \'\'\'\'\'werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der <s>zuständigen Behörden der </s>Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach \'\'\'\'\'ordnungsgemäßen \'\'\'\'\'Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien \'\'\'\'\'berühren nicht \'\'\'\'\'die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr), \'\'\'\'\'die unter anderem eine Vorschrift über die \'\'\'\'\'\"reine Durchleitung\" im Sinne jener Richtlinie \'\'\'\'\'durch zwischengeschaltete Diensteanbieter \'\'\'\'\'enthält.\'\'\'\'\''),('j','k',2,2,4,'3411','3411','341','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass <s>von unabhängigen Einrichtungen </s>transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen \'\'\'\'\'und \'\'\'\'\'/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese \'\'\'\'\'Verfahren <s>ermöglichen </s>eine gerechte und zügige <s>Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche </s>Beilegung von \'\'\'\'\'Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('j','k',1,2,4,'20:14','20:14','20:14','de','(14) <s>Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. </s>Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall <s>vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. \'\'\'\'\'Bei mangelndem Wettbewerb \'\'\'\'\'sollten <s>nach Wahl des Anbieters entweder </s>die \'\'\'\'\'zuständigen nationalen. Behörden \'\'\'\'\'die \'\'\'\'\'ihnen gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der Nutzer \'\'\'\'\'zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('j','k',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher und andere Endnutzer, die dies \'\'\'\'\'verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('j','k',2,2,4,'2141','2141','2141','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden die Unternehmen, die <s>den Anschluss an ein öffentliches elektronisches öffentlich zugängliche </s>elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, <s>unter anderem dazu </s>verpflichten \'\'\'\'\'können, unter anderem\'\'\'\'\''),('j','k',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob der Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und \'\'\'\'\'bei jeder Änderung \'\'\'\'\'in \'\'\'\'\'Bezug auf den \'\'\'\'\'Zugang zu Notdiensten \'\'\'\'\'in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.\'\'\'\'\''),('j','k',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen \'\'\'\'\'Wartungsdienste \'\'\'\'\'und \'\'\'\'\'der verfügbaren \'\'\'\'\'Kundendienste sowie die Verfahren zur Kontaktaufnahme mit \'\'\'\'\'diesen Diensten;\'\'\'\'\''),('j','k',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses \'\'\'\'\'einschließlich'),('j','k',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie \'\'\'\'\'über \'\'\'\'\'die \'\'\'\'\'zur \'\'\'\'\'Gewährleistung \'\'\'\'\'eines vergleichbaren Zugangs für behinderte Nutzer \'\'\'\'\'getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('j','k',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus \'\'\'\'\'einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen der Verbraucher bei der elektronischen Kommunikation \'\'\'\'\'gebührend berücksichtigt werden.'),('j','k',2,2,4,'2141c','2141c','2141c','de','\'\'\'\'\'b) \'\'\'\'\'die Teilnehmer über jede Änderung der \'\'\'\'\'Verkehrsabwicklungsstrategien des Anbieters \'\'\'\'\'zu \'\'\'\'\'unterrichten,\'\'\'\'\''),('j','k',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('j','k',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('j','k',2,2,4,'207','207','207','de','\'\'\'\'\'5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('j','k',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('j','k',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('j','k',1,2,4,'20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der \'\'\'\'\'Nutzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die \'\'\'\'\'Nutzung \'\'\'\'\'der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen \'\'\'\'\'könnten \'\'\'\'\'unter anderem \'\'\'\'\'Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über Verstöße \'\'\'\'\'gegen das Urheberrecht, \'\'\'\'\'andere \'\'\'\'\'Formen der unrechtmäßigen \'\'\'\'\'Nutzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die \'\'\'\'\'beispielsweise \'\'\'\'\'durch die Weitergabe \'\'\'\'\'personenbezogener \'\'\'\'\'Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in \'\'\'\'\'Artikel \'\'\'\'\'33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. <s>Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. </s>Diese Informationen sollten auch in die Verträge aufgenommen \'\'\'\'\'werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('j','k',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, \'\'\'\'\'die \'\'\'\'\'Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('j','k',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('j','k',2,2,4,'214@A2','214@A2',NULL,'de','<s>Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.</s>'),('c','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('c','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('c','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('c','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('c','g',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('c','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('c','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('c','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('c','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('c','g',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('c','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('c','g',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement,des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('c','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('c','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('c','g',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'l\'Autorité.\'\'\'\'\''),('c','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('c','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('c','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('c','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('c','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('c','g',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('c','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('c','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('c','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('c','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('c','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('c','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('c','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('c','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('c','g',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('c','g',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques conformément à \'\'\'\'\'leurs \'\'\'\'\'plans \'\'\'\'\'nationaux d\'attribution des <s>bandes de </s>fréquences et \'\'\'\'\'à la réglementation \'\'\'\'\'des \'\'\'\'\'radiotélécommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('c','g',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('c','g',2,1,3,'0932d@B','0932d@B',NULL,'fr','<s>d ter) garantir l\'utilisation efficace du spectre, ou</s>'),('c','g',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('c','g',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('c','g',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('c','g',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('c','g',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('c','g',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('c','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('c','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('c','g',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('c','g',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('c','g',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 bis, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('c','g',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\''),('c','g',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('c','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('c','g',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('c','g',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix \'\'\'\'\'et \'\'\'\'\'en contribuant à cette fin à \'\'\'\'\'la \'\'\'\'\'promotion \'\'\'\'\'de \'\'\'\'\'contenus licites, conformément à l\'article 33 \'\'\'\'\'de la directive \'\'\'\'\'2002/22/CE (directive Service universel).\'\'\'\'\''),('c','g',2,1,3,'0932c','0932c','0932c','fr','c) \'\'\'\'\'optimiser le partage \'\'\'\'\'des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('c','g',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('c','g',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre établi conformément à l\'article 8 bis (7);\'\'\'\'\''),('c','g',2,1,3,'084g@A','084g@A',NULL,'fr','<s>g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux de communications électroniques avec les secteurs concernés pour la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.</s>'),('c','g',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('c','g',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('c','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('c','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('c','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\''),('c','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('c','g',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('c','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('c','g',2,1,3,'0942','0942','0942','fr','Les restrictions imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('c','g',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('c','g',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('c','g',2,1,3,'092','092','092','fr','\'\'\'\'\'2. \'\'\'\'\'Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('c','g',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('c','g',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('c','g',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('c','g',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('c','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('c','g',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('c','g',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('c','g',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('c','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('c','g',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('c','g',2,1,3,'0932d@A','0932d@A',NULL,'fr','<s>d bis) tenir compte des organisations internationales et régionales relatives au spectre et respecter les plans de fréquences décidés internationalement, ou</s>'),('c','g',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('c','g',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('c','g',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('c','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('c','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('c','g',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('c','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('c','g',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'[date de transposition].\'\'\'\'\''),('c','g',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('c','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('c','g',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('c','g',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('c','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('c','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('c','h',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et \'\'\'\'\'de faire en sorte \'\'\'\'\'que \'\'\'\'\'les possibilités \'\'\'\'\'pour les utilisateurs d\'accéder \'\'\'\'\'à des \'\'\'\'\'contenus licites ou de les distribuer ou d\'utiliser des applications et <s>des </s>services licites de leur choix ne \'\'\'\'\'soient \'\'\'\'\'pas indûment \'\'\'\'\'restreintes. Ces orientations ou mesures prennent \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée conformément \'\'\'\'\'à \'\'\'\'\'l\'article 17 \'\'\'\'\'de <s>les distribuer ou d\'utiliser des applications et des services licites de leur choix comme déraisonnable si elle présente un caractère discriminatoire par rapport à </s>la \'\'\'\'\'directive 2002/21/CE (directive cadre).\'\'\'\'\''),('c','h',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('c','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('c','h',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('c','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('c','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('c','h',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et pour garantir que, dans \'\'\'\'\'de \'\'\'\'\'tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de \'\'\'\'\'services <s>soit susceptible </s>de \'\'\'\'\'communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('c','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('c','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('c','h',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de \'\'\'\'\'[xxx], \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('c','h',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('c','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('c','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('c','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('c','h',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('c','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('c','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('c','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('c','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('c','h',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles <s>défavorables à l\'abonné </s>envisagées par \'\'\'\'\'l\'opérateur, \'\'\'\'\'les <s>modifications unilatérales, les </s>abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions.\'\'\'\'\''),('c','h',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('c','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('c','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('c','h',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('c','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('c','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('c','h',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('c','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('c','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('c','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('c','h',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques à \'\'\'\'\'entre autres:\'\'\'\'\''),('c','h',2,2,4,'2021b1',NULL,'2021b1','fr','\'\'\'\'\'- le fait que l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doive être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('c','h',2,2,4,'20211','20211','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('c','h',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('c','h',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou \'\'\'\'\'de \'\'\'\'\'limitation, l\'utilisateur peut être tenu \'\'\'\'\'de \'\'\'\'\'donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('c','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('c','h',2,2,4,'3411','3411','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('c','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('c','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('c','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('c','h',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('c','h',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('c','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('c','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('c','h',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('c','h',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('c','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('c','h',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('c','h',2,2,4,'20211h','20211h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures \'\'\'\'\'qu\'est susceptible de prendre \'\'\'\'\'l\'entreprise qui fournit le raccordement et/ou les services <s>pour respecter la confidentialité des données personnelles des abonnés et les mesures qui doivent être adoptées </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et \'\'\'\'\'les \'\'\'\'\'éventuels mécanismes d\'indemnisation qui interviennent \'\'\'\'\'en cas d\'incident \'\'\'\'\'ayant trait \'\'\'\'\'à la sécurité ou à l\'intégrité.'),('c','h',2,2,4,'20211c','20211c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('c','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('c','h',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('c','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('c','h',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de communication \'\'\'\'\'public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services proposés aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, compréhensible et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('c','h',2,2,4,'2021@A','2021@A',NULL,'fr','<s>Le contrat prévoit aussi les informations à fournir sur les utilisations légalement autorisées des réseaux de communication électronique et sur les moyens de protection contre les risques pour la vie privée et les données personnelles visés à l\'article 21, paragraphe 4 bis.</s>'),('c','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('c','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('c','h',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques d\'information, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('c','h',2,2,4,'20211d','20211d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('c','h',2,2,4,'20211b','20211b','2021b','fr','b) le service fourni, \'\'\'\'\'y compris en particulier:\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('c','h',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('c','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('c','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('c','h',2,2,4,'20211f','20211f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('c','h',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles-mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché, gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('c','h',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('c','h',2,2,4,'20211g','20211g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('c','h',2,2,4,'20211a','20211a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('c','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('c','h',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('c','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('c','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('c','h',2,2,4,'20211e','20211e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('c','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('c','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('c','h',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('c','h',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1, 2, 3, 3bis, \'\'\'\'\'3 \'\'\'\'\'ter et 3 \'\'\'\'\'quater, la \'\'\'\'\'Commission recommande, \'\'\'\'\'après consultation du \'\'\'\'\'Contrôleur \'\'\'\'\'européen de la protection des \'\'\'\'\'données, des parties prenantes pertinentes \'\'\'\'\'et de l\'ENISA, <s>recommande </s>des mesures de mise en œuvre techniques concernant notamment les mesures \'\'\'\'\'décrites \'\'\'\'\'au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes \'\'\'\'\'3 \'\'\'\'\'bis et 3 ter.\'\'\'\'\''),('c','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('c','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('c','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('c','h',2,2,5,'041@A5','041@A5','041@A5','fr','- \'\'\'\'\'un mécanisme permettant l\'adoption \'\'\'\'\'de mesures <s>préventives, correctives ou </s>de \'\'\'\'\'prévention, de correction et d\'atténuation \'\'\'\'\'contre toute \'\'\'\'\'situation de \'\'\'\'\'vulnérabilité \'\'\'\'\'découverte grâce au mécanisme \'\'\'\'\'visé au quatrième tiret et \'\'\'\'\'un mécanisme \'\'\'\'\'permettant \'\'\'\'\'l\'adoption \'\'\'\'\'de mesures <s>préventives, correctives ou </s>de \'\'\'\'\'prévention, de correction et d\'atténuation \'\'\'\'\'contre les incidents de sécurité \'\'\'\'\'susceptibles de provoquer \'\'\'\'\'une violation de \'\'\'\'\'la sécurité.\'\'\'\'\''),('c','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('c','h',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('c','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','fr','(30 \'\'\'\'\'ter) \'\'\'\'\'Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des \'\'\'\'\'États \'\'\'\'\'membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('c','h',2,2,5,'043@B','043@B','043@B','fr','3 ter. La gravité \'\'\'\'\'d\'une \'\'\'\'\'violation nécessitant \'\'\'\'\'sa notification \'\'\'\'\'aux abonnés est déterminée en fonction <s>des circonstances </s>de \'\'\'\'\'ses circonstances, comme \'\'\'\'\'le risque \'\'\'\'\'qu\'elle représente \'\'\'\'\'pour les données \'\'\'\'\'à caractère personnel concernées, \'\'\'\'\'le type de données \'\'\'\'\'concernées, \'\'\'\'\'le nombre d\'abonnés \'\'\'\'\'visés \'\'\'\'\'et \'\'\'\'\'les conséquences immédiates \'\'\'\'\'ou \'\'\'\'\'potentielles \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'sur la fourniture des services.'),('c','h',2,2,5,'041@A4','041@A4','041@A4','fr','- \'\'\'\'\'un mécanisme \'\'\'\'\'d\'identification et d\'évaluation \'\'\'\'\'des situations \'\'\'\'\'de <s>la </s>vulnérabilité raisonnablement \'\'\'\'\'prévisibles dans les \'\'\'\'\'systèmes \'\'\'\'\'des fournisseurs \'\'\'\'\'de services de \'\'\'\'\'communications électroniques, qui comprendra un suivi régulier \'\'\'\'\'des violations de \'\'\'\'\'la sécurité; et\'\'\'\'\''),('c','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('c','h',2,2,5,'041@A','041@A','041@A','fr','1 bis. Sans préjudice des dispositions \'\'\'\'\'de la directive \'\'\'\'\'95/46/CE et \'\'\'\'\'de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, \'\'\'\'\'ces mesures \'\'\'\'\'comprennent:\'\'\'\'\''),('c','h',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('c','h',2,2,5,'151','151','151','fr','1. Les \'\'\'\'\'États \'\'\'\'\'membres peuvent adopter des mesures législatives visant à limiter la portée des droits et \'\'\'\'\'des \'\'\'\'\'obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale \'\'\'\'\'- \'\'\'\'\'c\'est-à-dire la sûreté de \'\'\'\'\'l\'État - \'\'\'\'\'la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications \'\'\'\'\'électroniques, \'\'\'\'\'comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. \'\'\'\'\'À \'\'\'\'\'cette fin, les \'\'\'\'\'États \'\'\'\'\'membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, \'\'\'\'\'paragraphes \'\'\'\'\'1 et 2, du traité sur l\'Union européenne.'),('c','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('c','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('c','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('c','h',2,2,5,'043@A1','043@A1','043@A1','fr','3 bis. L\'autorité \'\'\'\'\'compétente examine la violation \'\'\'\'\'et \'\'\'\'\'en \'\'\'\'\'détermine la \'\'\'\'\'gravité. \'\'\'\'\'Si \'\'\'\'\'la violation \'\'\'\'\'est \'\'\'\'\'jugée \'\'\'\'\'grave, l\'autorité \'\'\'\'\'compétente demande \'\'\'\'\'au fournisseur de services de \'\'\'\'\'communications électroniques accessibles au \'\'\'\'\'public et au fournisseur de services de la société de l\'information \'\'\'\'\'d\'avertir, d\'une manière appropriée et \'\'\'\'\'sans \'\'\'\'\'délai indu, \'\'\'\'\'les \'\'\'\'\'personnes affectées \'\'\'\'\'par \'\'\'\'\'la violation. Cette notification \'\'\'\'\'contient les informations visées au paragraphe 3.'),('c','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('c','h',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('c','h',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('c','h',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait \'\'\'\'\'en être \'\'\'\'\'avertie \'\'\'\'\'sans \'\'\'\'\'retard. \'\'\'\'\'Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('c','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('c','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('c','h',1,2,5,'03:28@A',NULL,'03:28@A','fr','\'\'\'\'\'(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('c','h',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('c','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('c','h',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('c','h',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.\'\'\'\'\''),('c','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('c','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('c','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('c','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('c','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('c','h',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.\'\'\'\'\''),('c','h',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('c','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('c','h',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('c','h',2,2,5,'043@C1','043@C','043@C1','fr','3 quater. La violation \'\'\'\'\'ne sera \'\'\'\'\'pas \'\'\'\'\'qualifiée de \'\'\'\'\'grave et le fournisseur de services de \'\'\'\'\'communications électroniques accessibles au public, de même \'\'\'\'\'que le fournisseur de services de la société de \'\'\'\'\'l\'information, seront \'\'\'\'\'dispensés de l\'obligation \'\'\'\'\'d\'en notifier \'\'\'\'\'les \'\'\'\'\'personnes affectées s\'ils peuvent démontrer qu\'aucun \'\'\'\'\'risque raisonnable \'\'\'\'\'ne pèse sur \'\'\'\'\'les données \'\'\'\'\'à caractère personnel concernées à la suite \'\'\'\'\'de \'\'\'\'\'la mise \'\'\'\'\'en \'\'\'\'\'œuvre \'\'\'\'\'de <s>cryptage appropriées qui rendent les données incompréhensibles en cas de perte accidentelle ou frauduleuse, d\'altération, de divulgation non autorisée ou d\'accès aux données personnelles transmises, stockées ou traitées, ou d\'autres </s>mesures \'\'\'\'\'techniques \'\'\'\'\'de protection \'\'\'\'\'appropriées.\'\'\'\'\''),('c','h',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('c','h',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('c','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('c','h',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('c','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('c','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('c','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, \'\'\'\'\'soit directement, soit \'\'\'\'\'indirectement au moyen de tout \'\'\'\'\'type \'\'\'\'\'de \'\'\'\'\'support de \'\'\'\'\'stockage, est \'\'\'\'\'interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'a \'\'\'\'\'donné son \'\'\'\'\'consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('c','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('c','h',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('c','h',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales, le cas échéant, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('c','h',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('c','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('c','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('c','h',2,2,5,'181','181','181','fr','\'\'\'\'\'18. Avant le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties publiques ou privées à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('c','h',2,2,5,'041@A2','041@A2','041@A2','fr','- des mesures \'\'\'\'\'d\'ordre technique \'\'\'\'\'et \'\'\'\'\'organisationnel \'\'\'\'\'appropriées \'\'\'\'\'visant à \'\'\'\'\'protéger le réseau et les services contre \'\'\'\'\'l\'utilisation accidentelle, illicite \'\'\'\'\'ou non \'\'\'\'\'autorisée, \'\'\'\'\'ou \'\'\'\'\'contre les interférences ou les entraves préjudiciables \'\'\'\'\'à \'\'\'\'\'leur \'\'\'\'\'fonctionnement ou \'\'\'\'\'leur disponibilité;\'\'\'\'\''),('c','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('c','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('c','h',2,2,5,'041@B','041@B','041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à \'\'\'\'\'vérifier \'\'\'\'\'les mesures prises par les fournisseurs de services de \'\'\'\'\'communications électroniques accessibles au \'\'\'\'\'public et de services de la société de \'\'\'\'\'l\'information, ainsi qu\'à \'\'\'\'\'émettre des recommandations \'\'\'\'\'sur les meilleures \'\'\'\'\'pratiques et \'\'\'\'\'les \'\'\'\'\'indicateurs de résultats \'\'\'\'\'relatives \'\'\'\'\'au \'\'\'\'\'degré \'\'\'\'\'de sécurité que ces mesures \'\'\'\'\'sont censées atteindre.\'\'\'\'\''),('c','h',2,2,5,'041@A1','041@A1','041@A1','fr','- des mesures \'\'\'\'\'d\'ordre technique \'\'\'\'\'et \'\'\'\'\'organisationnel \'\'\'\'\'appropriées \'\'\'\'\'visant à garantir \'\'\'\'\'que \'\'\'\'\'seules des personnes autorisées puissent avoir accès \'\'\'\'\'aux données \'\'\'\'\'à caractère \'\'\'\'\'personnel \'\'\'\'\'aux fins légalement autorisées et visant à \'\'\'\'\'protéger les données \'\'\'\'\'à caractère personnel \'\'\'\'\'stockées ou transmises contre \'\'\'\'\'la \'\'\'\'\'destruction accidentelle ou \'\'\'\'\'illicite, la \'\'\'\'\'perte ou \'\'\'\'\'l\'altération accidentelles, et le \'\'\'\'\'stockage, \'\'\'\'\'le \'\'\'\'\'traitement, \'\'\'\'\'l\'accès \'\'\'\'\'ou \'\'\'\'\'la \'\'\'\'\'divulgation non \'\'\'\'\'autorisés \'\'\'\'\'ou \'\'\'\'\'illicites;\'\'\'\'\''),('c','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('c','h',2,2,5,'0431','043','0431','fr','3. En cas de violation <s>grave </s>de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la \'\'\'\'\'Communauté, et si cette violation est susceptible \'\'\'\'\'de <s>nature à </s>porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via \'\'\'\'\'l\'Internet, \'\'\'\'\'qui est le contrôleur des données et le fournisseur de services de la société de \'\'\'\'\'l\'information, signalent cette violation \'\'\'\'\'sans retard indu \'\'\'\'\'à \'\'\'\'\'l\'autorité réglementaire nationale \'\'\'\'\'ou à l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre. \'\'\'\'\'La notification \'\'\'\'\'faite à l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('c','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('c','h',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.\'\'\'\'\''),('c','h',2,2,5,'041@A3','041@A3','041@A3','fr','- une politique de sécurité \'\'\'\'\'relative au \'\'\'\'\'traitement des données à caractère personnel;'),('c','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('c','h',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('c','h',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('c','h',2,2,5,'043@A2','043@A2','043@A2','fr','\'\'\'\'\'La notification d\'une \'\'\'\'\'violation grave peut être \'\'\'\'\'retardée lorsqu\'elle risque \'\'\'\'\'d\'entraver \'\'\'\'\'l\'avancement \'\'\'\'\'d\'une enquête \'\'\'\'\'pénale relative à \'\'\'\'\'cette violation.'),('d','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('d','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('d','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('d','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('d','g',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('d','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('d','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('d','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('d','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('d','g',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('d','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('d','g',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement,des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('d','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('d','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('d','g',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('d','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('d','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('d','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('d','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('d','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('d','g',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('d','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('d','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('d','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('d','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('d','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('d','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('d','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('d','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('d','g',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('d','g',2,1,3,'09@C1@A','09@C1@A',NULL,'fr','<s>Ces mesures d\'application ne portent pas atteinte aux mesures prises au niveau communautaire ou national, dans le respect du droit communautaire, pour poursuivre notamment des objectifs d\'intérêt général en ce qui concerne la réglementation en matière de contenus et la politique audiovisuelle;</s>'),('d','g',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de \'\'\'\'\'communications électroniques conformément à \'\'\'\'\'leurs \'\'\'\'\'plans \'\'\'\'\'nationaux d\'attribution des fréquences et \'\'\'\'\'à la réglementation \'\'\'\'\'des \'\'\'\'\'radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des \'\'\'\'\'restrictions \'\'\'\'\'proportionnées et non discriminatoires \'\'\'\'\'aux \'\'\'\'\'types de service de communications électroniques à fournir.'),('d','g',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('d','g',2,1,3,'095@A','095@A',NULL,'fr','<s>5 bis. Il relèvera de la compétence des États membres de définir la portée, la nature et la durée de validité des mesures visant à promouvoir les objectifs en matière de politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias, conformément à leur propre législation nationale.</s>'),('d','g',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('d','g',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('d','g',2,1,3,'09@C11c','09@C11c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('d','g',2,1,3,'09@C11A','09@C11A','09@C1A','fr','-a) \'\'\'\'\'appliquer le programme de gestion \'\'\'\'\'du spectre \'\'\'\'\'établi \'\'\'\'\'conformément à l\'article \'\'\'\'\'8 bis (7);\'\'\'\'\''),('d','g',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('d','g',2,1,3,'09@C11','09@C11','09@C1','fr','En vue de contribuer au développement du marché \'\'\'\'\'intérieur \'\'\'\'\'et aux fins d\'application des principes \'\'\'\'\'des articles 8 bis, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures <s>techniques </s>d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('d','g',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('d','g',2,1,3,'09@C11b','09@C11b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('d','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('d','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('d','g',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('d','g',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('d','g',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\''),('d','g',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('d','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('d','g',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('d','g',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et \'\'\'\'\'en diffuser, et \'\'\'\'\'utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('d','g',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('d','g',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des \'\'\'\'\'restrictions et des mesures visées \'\'\'\'\'aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('d','g',2,1,3,'084g@A','084g@A',NULL,'fr','<s>g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques en vue de la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.</s>'),('d','g',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('d','g',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie \'\'\'\'\'humaine.\'\'\'\'\''),('d','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('d','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('d','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du \'\'\'\'\'fait que les radiofréquences \'\'\'\'\'sont \'\'\'\'\'un bien public \'\'\'\'\'qui possède une \'\'\'\'\'importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace \'\'\'\'\'des \'\'\'\'\'radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\''),('d','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('d','g',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('d','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('d','g',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'restrictions \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service de \'\'\'\'\'communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt \'\'\'\'\'général tel que \'\'\'\'\'défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs \'\'\'\'\'relevant \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('d','g',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('d','g',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('d','g',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('d','g',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('d','g',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('d','g',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un \'\'\'\'\'objectif d\'intérêt général conformément au paragraphe 4.'),('d','g',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('d','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('d','g',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('d','g',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('d','g',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('d','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('d','g',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('d','g',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('d','g',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('d','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('d','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('d','g',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('d','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('d','g',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'[date de transposition].\'\'\'\'\''),('d','g',2,1,3,'09@C11a','09@C11a','09@C1a','fr','a) \'\'\'\'\'déterminer \'\'\'\'\'les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre \'\'\'\'\'entreprises;\'\'\'\'\''),('d','g',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('d','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('d','g',2,1,3,'09@C11B','09@C11B',NULL,'fr','<s>-aa) assurer la diffusion coordonnée et en temps voulu des informations relatives à l\'attribution, à la disponibilité et à l\'utilisation des radiofréquences;</s>'),('d','g',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('d','g',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('d','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('d','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('d','h',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus licites ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services licites \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive cadre).\'\'\'\'\''),('d','h',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('d','h',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité \'\'\'\'\'ou à \'\'\'\'\'l\'intégrité.\'\'\'\'\''),('d','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('d','h',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('d','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('d','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('d','h',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons \'\'\'\'\'de fraude \'\'\'\'\'ou \'\'\'\'\'d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent \'\'\'\'\'une \'\'\'\'\'retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('d','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('d','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('d','h',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de \'\'\'\'\'[xxx], \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('d','h',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('d','h',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('d','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('d','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('d','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('d','h',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs et des autres règles sur la transparence dans la fourniture de services de médias, en particulier les directives 89/552/CEE, 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('d','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('d','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('d','h',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('d','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('d','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('d','h',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('d','h',2,2,4,'206@A','206@A',NULL,'fr','<s>6 bis. Les États membres veillent à ce que, en cas de violations répétées du droit d\'auteur et des droits voisins, les abonnés soient avertis clairement, afin qu\'ils aient la possibilité de mettre un terme à leurs activités illicites.</s>'),('d','h',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('d','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('d','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('d','h',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('d','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('d','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('d','h',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('d','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('d','h',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('d','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('d','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('d','h',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques à \'\'\'\'\'entre autres:\'\'\'\'\''),('d','h',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- \'\'\'\'\'le \'\'\'\'\'fait \'\'\'\'\'que \'\'\'\'\'l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doive être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('d','h',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('d','h',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('d','h',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou \'\'\'\'\'de \'\'\'\'\'limitation, l\'utilisateur peut être tenu \'\'\'\'\'de \'\'\'\'\'donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('d','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('d','h',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('d','h',2,2,4,'3411','3411','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('d','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('d','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('d','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('d','h',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('d','h',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('d','h',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('d','h',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services licites fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('d','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('d','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('d','h',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('d','h',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('d','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('d','h',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('d','h',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('d','h',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('d','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('d','h',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, tout contenu ou d\'utiliser toute application ou tout service de son choix.</s>'),('d','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('d','h',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de communication \'\'\'\'\'public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services proposés aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, compréhensible et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('d','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('d','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('d','h',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques d\'information, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('d','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('d','h',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('d','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('d','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('d','h',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles-mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('d','h',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('d','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('d','h',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('d','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('d','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('d','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('d','h',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('d','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('d','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('d','h',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('d','h',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3bis, 3 ter et 3 quater, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du \'\'\'\'\'Contrôleur \'\'\'\'\'européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes pertinentes et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('d','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('d','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('d','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('d','h',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('d','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('d','h',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('d','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','fr','(30 \'\'\'\'\'ter) \'\'\'\'\'Lors de la mise en œuvre \'\'\'\'\'des \'\'\'\'\'mesures <s>adoptées en vue </s>de <s>la </s>transposition de la directive 2002/58/CE, il incombe aux autorités et aux \'\'\'\'\'juridictions \'\'\'\'\'des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à \'\'\'\'\'la \'\'\'\'\'directive, mais également de \'\'\'\'\'veiller à \'\'\'\'\'ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec \'\'\'\'\'d\'autres \'\'\'\'\'droits fondamentaux ou <s>avec d\'autres </s>principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('d','h',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('d','h',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('d','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('d','h',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, ces mesures comprennent:\'\'\'\'\''),('d','h',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('d','h',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - \'\'\'\'\'c\'est-à-dire \'\'\'\'\'la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications \'\'\'\'\'électroniques, \'\'\'\'\'comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont \'\'\'\'\'prises dans le respect des \'\'\'\'\'principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('d','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute <s>personne </s>autre \'\'\'\'\'personne \'\'\'\'\'que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à \'\'\'\'\'tout autre moyen \'\'\'\'\'d\'interception ou de surveillance, sans le consentement des utilisateurs \'\'\'\'\'concernés \'\'\'\'\'sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe \'\'\'\'\'1. \'\'\'\'\'Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('d','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('d','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('d','h',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('d','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('d','h',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('d','h',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables \'\'\'\'\'et \'\'\'\'\'partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que <s>tous </s>les droits fondamentaux des \'\'\'\'\'individus, notamment le droit à \'\'\'\'\'la \'\'\'\'\'vie privée et à la protection \'\'\'\'\'des \'\'\'\'\'données à caractère personnel, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('d','h',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait \'\'\'\'\'en être \'\'\'\'\'avertie \'\'\'\'\'sans \'\'\'\'\'retard. \'\'\'\'\'Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('d','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('d','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('d','h',1,2,5,'03:28@A',NULL,'03:28@A','fr','\'\'\'\'\'(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('d','h',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('d','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('d','h',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('d','h',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.\'\'\'\'\''),('d','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('d','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('d','h',1,2,5,'04:31','04:31',NULL,'fr','<s>(31) Il convient de prévoir des mesures de mise en œuvre afin d\'établir un ensemble commun d\'exigences pour atteindre un niveau approprié de protection de la vie privée et de sécurité des données à caractère personnel transmises ou traitées en relation avec l\'utilisation licite de réseaux de communications électroniques dans le marché intérieur.</s>'),('d','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('d','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('d','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('d','h',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.\'\'\'\'\''),('d','h',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('d','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('d','h',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('d','h',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('d','h',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('d','h',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('d','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('d','h',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('d','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('d','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('d','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('d','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('d','h',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('d','h',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales, le cas échéant, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('d','h',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('d','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('d','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('d','h',2,2,5,'181','181','181','fr','\'\'\'\'\'18. Avant le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties publiques ou privées à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('d','h',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('d','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('d','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('d','h',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatives au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('d','h',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('d','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('d','h',2,2,5,'0431','043','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'et si cette violation est susceptible de porter préjudice aux utilisateurs, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, signalent cette violation \'\'\'\'\'sans retard indu \'\'\'\'\'à \'\'\'\'\'l\'autorité réglementaire nationale \'\'\'\'\'ou à l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('d','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('d','h',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.\'\'\'\'\''),('d','h',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('d','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('d','h',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('d','h',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('d','h',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('e','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('e','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('e','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('e','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('e','g',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('e','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('e','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('e','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('e','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('e','g',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('e','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('e','g',2,1,1,'1212f',NULL,'1212f','fr','\'\'\'\'\'f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement,des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('e','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('e','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('e','g',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'l\'Autorité.\'\'\'\'\''),('e','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('e','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('e','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('e','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('e','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('e','g',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('e','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('e','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('e','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('e','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('e','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('e','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('e','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('e','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('e','g',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) \'\'\'\'\'tenir dûment compte de \'\'\'\'\'la \'\'\'\'\'diversité des conditions relatives à la concurrence \'\'\'\'\'et \'\'\'\'\'à la protection \'\'\'\'\'des \'\'\'\'\'consommateurs qui prévalent dans \'\'\'\'\'les \'\'\'\'\'différentes zones géographiques d\'un État membre;\'\'\'\'\''),('e','g',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième \'\'\'\'\'alinéa ou dans \'\'\'\'\'les \'\'\'\'\'mesures arrêtées conformément à l\'article 9 quater, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que \'\'\'\'\'tous les types de service de communications \'\'\'\'\'électroniques puissent être fournis \'\'\'\'\'dans \'\'\'\'\'les bandes \'\'\'\'\'de fréquences \'\'\'\'\'disponibles pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('e','g',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) \'\'\'\'\'promouvoir la prévisibilité réglementaire grâce \'\'\'\'\'à la \'\'\'\'\'continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('e','g',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'déterminer \'\'\'\'\'les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre \'\'\'\'\'entreprises;\'\'\'\'\''),('e','g',2,1,3,'084@A','084@A','084@A','fr','4 bis. \'\'\'\'\'Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les \'\'\'\'\'autorités de régulation nationales \'\'\'\'\'appliquent des principes \'\'\'\'\'de \'\'\'\'\'régulation objectifs, transparents, non discriminatoires \'\'\'\'\'et \'\'\'\'\'pertinents dont \'\'\'\'\'les \'\'\'\'\'suivants:\'\'\'\'\''),('e','g',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 \'\'\'\'\'quater, \'\'\'\'\'les États membres \'\'\'\'\'veillent à ce que \'\'\'\'\'tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour \'\'\'\'\'les <s>bandes de fréquences attribuées aux </s>services de communications \'\'\'\'\'électroniques puissent être utilisés \'\'\'\'\'dans \'\'\'\'\'les bandes \'\'\'\'\'de <s>leur tableau national de répartition des </s>fréquences \'\'\'\'\'disponibles pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques conformément à \'\'\'\'\'la réglementation \'\'\'\'\'des communications \'\'\'\'\'de l\'UIT.'),('e','g',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('e','g',2,1,3,'09@C1b',NULL,'09@C1b','fr','\'\'\'\'\'b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('e','g',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) \'\'\'\'\'sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur \'\'\'\'\'les \'\'\'\'\'infrastructures;\'\'\'\'\''),('e','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('e','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('e','g',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('e','g',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('e','g',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 bis, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('e','g',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\''),('e','g',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('e','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('e','g',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('e','g',2,1,3,'0841g','0841g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('e','g',2,1,3,'0932c','0932c','0932c','fr','c) \'\'\'\'\'optimiser \'\'\'\'\'le \'\'\'\'\'partage \'\'\'\'\'des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('e','g',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 \'\'\'\'\'et \'\'\'\'\'rendent publics les résultats \'\'\'\'\'de \'\'\'\'\'ces révisions.\'\'\'\'\''),('e','g',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre établi conformément à l\'article 8 bis (7);\'\'\'\'\''),('e','g',2,1,3,'0932c@A','0932c@A','0932c@A','fr','c bis) \'\'\'\'\'sauvegarder \'\'\'\'\'l\'utilisation \'\'\'\'\'efficiente des radiofréquences,\'\'\'\'\''),('e','g',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique \'\'\'\'\'ne peut être établie que si elle \'\'\'\'\'se justifie <s>uniquement </s>par la nécessité de protéger des services de sauvegarde de la vie \'\'\'\'\'humaine.\'\'\'\'\''),('e','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('e','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('e','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, \'\'\'\'\'ils agissent conformément aux \'\'\'\'\'accords internationaux et peuvent tenir compte de considérations \'\'\'\'\'de politique publique.\'\'\'\'\''),('e','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('e','g',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('e','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('e','g',2,1,3,'0942','0942','0942','fr','Les restrictions imposant \'\'\'\'\'qu\'un \'\'\'\'\'service de communications électroniques \'\'\'\'\'soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la <s>fourniture de services universels ou de services d\'intérêt général, la </s>promotion de la cohésion sociale, régionale ou territoriale, \'\'\'\'\'l\'efficacité d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'ou, comme établi dans \'\'\'\'\'la \'\'\'\'\'législation nationale conformément au droit communautaire, \'\'\'\'\'la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('e','g',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('e','g',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) \'\'\'\'\'promouvoir \'\'\'\'\'des \'\'\'\'\'investissements orientés vers le marché et l\'innovation \'\'\'\'\'dans \'\'\'\'\'des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et \'\'\'\'\'les \'\'\'\'\'entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('e','g',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher \'\'\'\'\'des \'\'\'\'\'bénéfices pour le consommateur tels que \'\'\'\'\'des \'\'\'\'\'économies d\'échelle \'\'\'\'\'et \'\'\'\'\'l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('e','g',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('e','g',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('e','g',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('e','g',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('e','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('e','g',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('e','g',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('e','g',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('e','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('e','g',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('e','g',2,1,3,'09@C2',NULL,'09@C2','fr','\'\'\'\'\'Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.\'\'\'\'\''),('e','g',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) \'\'\'\'\'veiller \'\'\'\'\'à \'\'\'\'\'ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans \'\'\'\'\'le \'\'\'\'\'traitement des entreprises fournissant des réseaux et services \'\'\'\'\'de \'\'\'\'\'communications électroniques;\'\'\'\'\''),('e','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('e','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('e','g',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('e','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('e','g',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'[date de transposition].\'\'\'\'\''),('e','g',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('e','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('e','g',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('e','g',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('e','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('e','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('e','h',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus licites ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services licites \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de la directive 2002/21/CE (directive cadre).\'\'\'\'\''),('e','h',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('e','h',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('e','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('e','h',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('e','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('e','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('e','h',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('e','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('e','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('e','h',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de \'\'\'\'\'[xxx], \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('e','h',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('e','h',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('e','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('e','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('e','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('e','h',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('e','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('e','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('e','h',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('e','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('e','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('e','h',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('e','h',2,2,4,'206@A','206@A',NULL,'fr','<s>6 bis. Les États membres garantissent aux consommateurs la liberté de choisir et offrent un niveau de protection approprié contre les produits qui limitent indûment cette liberté, tels que les contrats d\'une durée excessive, les ventes liées de produits et les frais ou les pénalités en cas de changement de fournisseur.</s>'),('e','h',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('e','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('e','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('e','h',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('e','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('e','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('e','h',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('e','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('e','h',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('e','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('e','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II. Ces informations sont publiées sous une forme aisément accessible.</s>'),('e','h',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques à \'\'\'\'\'entre autres:\'\'\'\'\''),('e','h',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- \'\'\'\'\'le \'\'\'\'\'fait \'\'\'\'\'que \'\'\'\'\'l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doive être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('e','h',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('e','h',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('e','h',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou \'\'\'\'\'de \'\'\'\'\'limitation, l\'utilisateur peut être tenu \'\'\'\'\'de \'\'\'\'\'donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('e','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('e','h',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('e','h',2,2,4,'3411','3411','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('e','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('e','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('e','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('e','h',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs en général et par les utilisateurs handicapés en particulier. Il est tenu dûment compte des objectifs politiques et des principes réglementaires établis à l\'article 8 de la directive 2002/21/CE.</s>'),('e','h',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('e','h',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('e','h',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('e','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('e','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('e','h',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('e','h',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('e','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('e','h',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('e','h',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('e','h',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('e','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('e','h',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('e','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('e','h',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de communication \'\'\'\'\'public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services proposés aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, compréhensible et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('e','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('e','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('e','h',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques d\'information, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('e','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('e','h',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('e','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('e','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('e','h',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles-mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('e','h',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('e','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('e','h',2,2,4,'2821','2821','2821','fr','\'\'\'\'\'2. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2. réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('e','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('e','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('e','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('e','h',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \"l\'Autorité\"), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('e','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('e','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('e','h',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('e','h',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre \'\'\'\'\'cohérente \'\'\'\'\'des mesures visées aux paragraphes 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3bis, 3 ter et 3 quater, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du \'\'\'\'\'Contrôleur \'\'\'\'\'européen de la protection des données, des \'\'\'\'\'parties prenantes pertinentes et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('e','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('e','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('e','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('e','h',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('e','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('e','h',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('e','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('e','h',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('e','h',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('e','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('e','h',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, ces mesures comprennent:\'\'\'\'\''),('e','h',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe \'\'\'\'\'2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('e','h',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('e','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('e','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('e','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('e','h',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('e','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('e','h',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe \'\'\'\'\'2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('e','h',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('e','h',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait \'\'\'\'\'en être \'\'\'\'\'avertie \'\'\'\'\'sans \'\'\'\'\'retard. \'\'\'\'\'Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('e','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('e','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('e','h',1,2,5,'03:28@A',NULL,'03:28@A','fr','\'\'\'\'\'(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('e','h',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('e','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('e','h',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('e','h',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.\'\'\'\'\''),('e','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('e','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('e','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('e','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('e','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('e','h',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.\'\'\'\'\''),('e','h',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('e','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('e','h',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('e','h',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('e','h',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('e','h',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('e','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('e','h',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('e','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('e','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('e','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('e','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('e','h',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('e','h',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales, le cas échéant, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('e','h',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('e','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('e','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('e','h',2,2,5,'181','181','181','fr','\'\'\'\'\'18. Avant le ... (deux \'\'\'\'\'ans après \'\'\'\'\'la date de \'\'\'\'\'l\'entrée en vigueur de la présente \'\'\'\'\'directive.), \'\'\'\'\'la Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données personnelles par des <s>parties </s>tierces \'\'\'\'\'parties \'\'\'\'\'publiques ou privées <s>– </s>à des fins qui ne sont pas visées par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte du rapport susmentionné, de tout changement intervenu dans le secteur et du traité de \'\'\'\'\'Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier \'\'\'\'\'des nouvelles compétences en matière de protection des données \'\'\'\'\'prévues \'\'\'\'\'à l\'article \'\'\'\'\'16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('e','h',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('e','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('e','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('e','h',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatives au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('e','h',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('e','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('e','h',2,2,5,'0431','043','0431','fr','3. En cas de violation <s>grave </s>de la sécurité entraînant accidentellement \'\'\'\'\'ou de manière illicite \'\'\'\'\'la \'\'\'\'\'destruction, la perte, l\'altération, la \'\'\'\'\'divulgation ou l\'accès non autorisés de données à caractère personnel <s>qui n\'ont pas été rendues inintelligibles par des moyens technologiques, </s>transmises, stockées ou traitées d\'une autre manière \'\'\'\'\'en relation avec \'\'\'\'\'la fourniture de services de communications <s>électroniques </s>accessibles au public dans la Communauté, \'\'\'\'\'et si cette \'\'\'\'\'violation \'\'\'\'\'est \'\'\'\'\'susceptible de \'\'\'\'\'porter préjudice aux utilisateurs, \'\'\'\'\'le fournisseur de services de communications électroniques \'\'\'\'\'accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur \'\'\'\'\'de \'\'\'\'\'services de la société de l\'information, signalent \'\'\'\'\'cette violation <s>informe </s>sans retard indu \'\'\'\'\'à \'\'\'\'\'l\'autorité réglementaire nationale \'\'\'\'\'ou à l\'autorité compétente en vertu du droit national \'\'\'\'\'de l\'État \'\'\'\'\'membre. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('e','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('e','h',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.\'\'\'\'\''),('e','h',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('e','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('e','h',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('e','h',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('e','h',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('f','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('f','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('f','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('f','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('f','g',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('f','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('f','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('f','g',2,1,1,'1212b@A','1212b@A',NULL,'fr','<s>b bis) de conclure des accords de partage du réseau d\'accès radio pour couvrir des zones éloignées et/ou non rentables afin d\'offrir des possibilités de choix multiples et d\'y donner accès sur tout le territoire des États membres pour le bénéfice des consommateurs et de l\'environnement.</s>'),('f','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('f','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('f','g',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('f','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('f','g',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement,des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('f','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('f','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('f','g',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('f','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('f','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('f','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('f','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('f','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('f','g',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('f','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('f','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('f','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('f','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('f','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('f','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('f','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('f','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('f','g',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('f','g',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('f','g',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('f','g',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('f','g',2,1,3,'095@A','095@A',NULL,'fr','<s>5 bis. Il est de la compétence des États membres de définir la portée, la nature et la durée des restrictions visant à promouvoir les objectifs de la politique ulturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias conformément à leur propre droit national.</s>'),('f','g',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('f','g',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('f','g',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('f','g',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('f','g',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('f','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('f','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('f','g',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('f','g',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('f','g',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 bis, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission \'\'\'\'\'peut arrêter \'\'\'\'\'les <s>autorités de régulation nationales, recommander des </s>mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('f','g',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\''),('f','g',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('f','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('f','g',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission peut, en accord avec les autorités de régulation nationales, harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique).</s>'),('f','g',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('f','g',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('f','g',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\''),('f','g',2,1,3,'09@C1A',NULL,'09@C1A','fr','\'\'\'\'\'-a) appliquer le programme de gestion du spectre établi conformément à l\'article 8 bis (7);\'\'\'\'\''),('f','g',2,1,3,'084g@A','084g@A',NULL,'fr','<s>g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux et des services de communications électroniques avec les secteurs concernés, pour la protection et la promotion des contenus licites dans le cadre de ces réseaux et services.</s>'),('f','g',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('f','g',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('f','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('f','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('f','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux \'\'\'\'\'et \'\'\'\'\'peuvent tenir \'\'\'\'\'compte <s>tenu </s>de \'\'\'\'\'considérations \'\'\'\'\'de \'\'\'\'\'politique publique.\'\'\'\'\''),('f','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('f','g',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('f','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('f','g',2,1,3,'0942','0942','0942','fr','Les restrictions imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.'),('f','g',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('f','g',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('f','g',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des \'\'\'\'\'radiofréquences \'\'\'\'\'dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre \'\'\'\'\'radioélectrique).\'\'\'\'\''),('f','g',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('f','g',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('f','g',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe \'\'\'\'\'4.\'\'\'\'\''),('f','g',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('f','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('f','g',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('f','g',2,1,3,'082c','082c','082c','fr','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et'),('f','g',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('f','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('f','g',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('f','g',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('f','g',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('f','g',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('f','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('f','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('f','g',2,1,3,'0932b@A','0932b@A','0932b@A','fr','b bis) \'\'\'\'\'garantir la qualité technique des services,\'\'\'\'\''),('f','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('f','g',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'[date de transposition].\'\'\'\'\''),('f','g',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('f','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('f','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('f','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('f','h',2,2,4,'2231','223','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus licites ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services licites \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive cadre).\'\'\'\'\''),('f','h',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('f','h',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('f','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('f','h',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('f','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('f','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('f','h',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('f','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('f','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('f','h',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de \'\'\'\'\'[xxx], \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('f','h',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('f','h',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('f','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('f','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('f','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('f','h',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('f','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('f','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('f','h',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('f','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('f','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('f','h',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('f','h',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('f','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('f','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('f','h',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('f','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('f','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('f','h',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('f','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('f','h',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('f','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('f','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('f','h',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques à \'\'\'\'\'entre autres:\'\'\'\'\''),('f','h',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- \'\'\'\'\'le \'\'\'\'\'fait \'\'\'\'\'que \'\'\'\'\'l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doive être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('f','h',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('f','h',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('f','h',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou \'\'\'\'\'de \'\'\'\'\'limitation, l\'utilisateur peut être tenu \'\'\'\'\'de \'\'\'\'\'donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('f','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('f','h',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('f','h',2,2,4,'3411','3411','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('f','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('f','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('f','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('f','h',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('f','h',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('f','h',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('f','h',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('f','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('f','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('f','h',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('f','h',2,2,4,'2232',NULL,'2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('f','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('f','h',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('f','h',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('f','h',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('f','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('f','h',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('f','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('f','h',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de communication \'\'\'\'\'public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services proposés aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, compréhensible et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('f','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('f','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('f','h',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques d\'information, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('f','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('f','h',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('f','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('f','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('f','h',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles-mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('f','h',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('f','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('f','h',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('f','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('f','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('f','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('f','h',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('f','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('f','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('f','h',2,2,5,'066@A','066@A','066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société \'\'\'\'\'de l\'information \'\'\'\'\'ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.'),('f','h',2,2,5,'04411','04411','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1, 2, \'\'\'\'\'3, \'\'\'\'\'3bis, 3 ter \'\'\'\'\'et \'\'\'\'\'3 quater, \'\'\'\'\'la Commission recommande, après consultation du Contrôleur européen de la protection des données, des parties prenantes pertinentes et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe \'\'\'\'\'1 bis et \'\'\'\'\'les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis \'\'\'\'\'et \'\'\'\'\'3 ter.\'\'\'\'\''),('f','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('f','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('f','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('f','h',2,2,5,'041@A5','041@A5','041@A5','fr','- un mécanisme permettant \'\'\'\'\'l\'adoption \'\'\'\'\'de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant \'\'\'\'\'l\'adoption \'\'\'\'\'de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.'),('f','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('f','h',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('f','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','fr','(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('f','h',2,2,5,'043@B','043@B','043@B','fr','3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.'),('f','h',2,2,5,'041@A4','041@A4','041@A4','fr','- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la \'\'\'\'\'sécurité; et\'\'\'\'\''),('f','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('f','h',2,2,5,'041@A','041@A','041@A','fr','1 bis. Sans préjudice des dispositions \'\'\'\'\'de la directive \'\'\'\'\'95/46/CE et \'\'\'\'\'de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, \'\'\'\'\'ces mesures comprennent:'),('f','h',1,2,5,'03:28@A2','03:28@A2',NULL,'fr','<s>Dans les deux prochaines années, la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.</s>'),('f','h',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('f','h',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('f','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('f','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('f','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('f','h',2,2,5,'043@A1','043@A1','043@A1','fr','3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.'),('f','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('f','h',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('f','h',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('f','h',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, l\'autorité réglementaire nationale ou \'\'\'\'\'une autre autorité nationale \'\'\'\'\'compétente devrait en être avertie sans retard. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. L\'autorité compétente \'\'\'\'\'devrait examiner \'\'\'\'\'la violation et en \'\'\'\'\'déterminer \'\'\'\'\'la gravité. Si la violation est jugée grave, l\'autorité compétente \'\'\'\'\'devrait demander \'\'\'\'\'au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.'),('f','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('f','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('f','h',2,2,5,'0432','0432','0432','fr','Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via \'\'\'\'\'l\'Internet, \'\'\'\'\'qui est le contrôleur des données et le fournisseur de services de la société de \'\'\'\'\'l\'information, \'\'\'\'\'informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.'),('f','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('f','h',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('f','h',2,2,5,'043@A4','043@A4','043@A4','fr','Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de \'\'\'\'\'non-respect de ces obligations.\'\'\'\'\''),('f','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('f','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('f','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('f','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('f','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('f','h',2,2,5,'151@B','151@B','151@B','fr','1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément \'\'\'\'\'au \'\'\'\'\'paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions \'\'\'\'\'pertinentes de \'\'\'\'\'la législation nationale.'),('f','h',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('f','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('f','h',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('f','h',2,2,5,'043@C1','043@C1','043@C1','fr','3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes \'\'\'\'\'affectées \'\'\'\'\'s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.'),('f','h',2,2,5,'043@A3','043@A3','043@A3','fr','\'\'\'\'\'Les \'\'\'\'\'fournisseurs avertissent \'\'\'\'\'chaque année \'\'\'\'\'les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la \'\'\'\'\'perte ou \'\'\'\'\'l\'altération, \'\'\'\'\'ou \'\'\'\'\'la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.'),('f','h',2,2,5,'141','141','141','fr','1. Lors de la mise en œuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('f','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('f','h',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('f','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('f','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('f','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si l\'abonné ou l\'utilisateur a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et si le droit de refuser un tel traitement lui est donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('f','h',1,2,5,'03:28@A1','03:28@A1','03:28@A','fr','(28 bis) Aux fins de la \'\'\'\'\'directive 2002/58/CE, \'\'\'\'\'les adresses de protocoles Internet \'\'\'\'\'devraient être \'\'\'\'\'uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres \'\'\'\'\'données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des \'\'\'\'\'données.'),('f','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('f','h',1,2,5,'01:26@A','01:26@A','01:26@A','fr','(26 bis) La <s>présente </s>directive \'\'\'\'\'2002/58/CE \'\'\'\'\'prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('f','h',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, \'\'\'\'\'y compris des sanctions pénales, le cas \'\'\'\'\'échéant, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('f','h',2,2,5,'043@C2','043@C2','043@C2','fr','En cas de \'\'\'\'\'destruction, de \'\'\'\'\'perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de \'\'\'\'\'protection \'\'\'\'\'rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, \'\'\'\'\'ces \'\'\'\'\'mesures <s>techniques de protection </s>rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.'),('f','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('f','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('f','h',2,2,5,'181','181','181','fr','18. \'\'\'\'\'Avant le ... (deux \'\'\'\'\'ans après \'\'\'\'\'la date de \'\'\'\'\'l\'entrée en vigueur de la présente \'\'\'\'\'directive.), \'\'\'\'\'la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties <s>– </s>publiques ou privées <s>– </s>à des fins qui ne sont pas visées par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte du rapport susmentionné, de tout changement intervenu dans le secteur et du traité de \'\'\'\'\'Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), \'\'\'\'\'en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('f','h',2,2,5,'041@A2','041@A2','041@A2','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;'),('f','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatibles avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.'),('f','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('f','h',2,2,5,'041@B','041@B','041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats \'\'\'\'\'relatives \'\'\'\'\'au degré de sécurité que ces mesures sont censées atteindre.'),('f','h',2,2,5,'041@A1','041@A1','041@A1','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux <s>strictes </s>fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, \'\'\'\'\'et \'\'\'\'\'le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;'),('f','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('f','h',2,2,5,'0431','0431','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, et si cette violation est susceptible de porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via \'\'\'\'\'l\'Internet, \'\'\'\'\'qui est le contrôleur des données et le fournisseur de services de la société de \'\'\'\'\'l\'information, \'\'\'\'\'signalent cette violation sans retard indu à l\'autorité réglementaire nationale ou à l\'autorité compétente en vertu du droit national de l\'État membre. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('f','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('f','h',1,2,5,'151:30@9','151:30@9','151:30@9','fr','(30 bis) L\'article 15, paragraphe 1, de la <s>présente </s>directive \'\'\'\'\'2002/58/CE \'\'\'\'\'s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE \'\'\'\'\'du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) \'\'\'\'\'ne porte pas préjudice à la <s>présente </s>directive \'\'\'\'\'2002/58/CE \'\'\'\'\'ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, \'\'\'\'\'pour garantir \'\'\'\'\'que de telles mesures de protection sont respectées.'),('f','h',2,2,5,'041@A3','041@A3','041@A3','fr','- une politique de sécurité relative au traitement des données à caractère personnel;'),('f','h',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','fr','(26 quater) Les dispositions de la <s>présente </s>directive \'\'\'\'\'2002/58/CE \'\'\'\'\'précisent et complètent la directive 95/46/CE \'\'\'\'\'du Parlement européen \'\'\'\'\'et \'\'\'\'\'du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles \'\'\'\'\'prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.'),('f','h',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.'),('f','h',2,2,5,'04412','04412','04412','fr','La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions \'\'\'\'\'disponibles pour \'\'\'\'\'améliorer la mise en œuvre de la présente directive.'),('f','h',2,2,5,'043@A2','043@A2','043@A2','fr','La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.'),('g','h',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('g','h',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('g','h',2,2,4,'2231','2231','2231','fr','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux \'\'\'\'\'et de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder \'\'\'\'\'à <s>l\'égard </s>des \'\'\'\'\'contenus licites ou de les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services licites \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive cadre).\'\'\'\'\''),('g','h',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins.</s>'),('g','h',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\''),('g','h',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\''),('g','h',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('g','h',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('g','h',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('g','h',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('g','h',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('g','h',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\''),('g','h',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut, après consultation de [xxx], \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\''),('g','h',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('g','h',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\''),('g','h',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\''),('g','h',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('g','h',2,2,4,'214@A2',NULL,'214@A2','fr','\'\'\'\'\'Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.\'\'\'\'\''),('g','h',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('g','h',2,2,4,'2051','2051',NULL,'fr','<s>5. Les États membres veillent à ce que – et le cas échéant, prennent sans délai les dispositions pour que – lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur, notamment en matière technique, de prix ou de tarifs, quant aux possibilités:</s>'),('g','h',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\''),('g','h',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('g','h',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('g','h',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\''),('g','h',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('g','h',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions.\'\'\'\'\''),('g','h',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris \'\'\'\'\'en \'\'\'\'\'particulier les utilisateurs finals handicapés.\'\'\'\'\''),('g','h',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.\'\'\'\'\''),('g','h',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\''),('g','h',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('g','h',2,2,4,'223@A','223@A',NULL,'fr','<s>3 bis. Afin de garantir que la possibilité, pour les utilisateurs, d\'accéder ou de distribuer des contenus licites, ou encore d\'utiliser une application ou un service licite de leur choix, n\'est pas restreinte de manière déraisonnable, les États membres veillent à ce que les autorités nationales de régulation soient en mesure de garantir que toute limitation imposée par les entreprises fournissant des réseaux et/ou des services de communications publics en ce qui concerne la possibilité des utilisateurs à accéder à ou à distribuer des contenus licites soit dûment justifiée.</s>'),('g','h',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('g','h',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,\'\'\'\'\''),('g','h',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('g','h',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires \'\'\'\'\'nationales soient en mesure, \'\'\'\'\'après avoir pris en compte l\'opinion des parties intéressées, \'\'\'\'\'d\'exiger \'\'\'\'\'des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et \'\'\'\'\'sur les \'\'\'\'\'mesures prises pour assurer un accès équivalent pour \'\'\'\'\'les utilisateurs finals \'\'\'\'\'handicapés. \'\'\'\'\'Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('g','h',2,2,4,'210','210',NULL,'fr','<s>-1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 2005/29/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('g','h',2,2,4,'2021e','2021e','2021e','fr','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('g','h',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.\'\'\'\'\''),('g','h',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('g','h',2,2,4,'2141','214','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques à \'\'\'\'\'entre autres:\'\'\'\'\''),('g','h',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- \'\'\'\'\'le \'\'\'\'\'fait que l\'accès \'\'\'\'\'aux <s>possibilités d\'accéder à, et/ou d\'utiliser, des </s>services \'\'\'\'\'d\'urgence \'\'\'\'\'et \'\'\'\'\'aux informations concernant la localisation \'\'\'\'\'de \'\'\'\'\'l\'appelant doive être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('g','h',2,2,4,'2051a','2051a',NULL,'fr','<s>a) d\'accéder à, d\'utiliser et de distribuer des contenus quels qu\'ils soient;</s>'),('g','h',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et par la suite.</s>'),('g','h',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le souhaitent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:'),('g','h',1,2,4,'20:14','20:14','20:14','fr','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type \'\'\'\'\'de <s>garantir que l\'accès des utilisateurs à des types de </s>contenu, \'\'\'\'\'d\'application ou \'\'\'\'\'de \'\'\'\'\'service concerné, soit des applications \'\'\'\'\'ou \'\'\'\'\'services déterminés, soit les deux. Selon la technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou \'\'\'\'\'de \'\'\'\'\'limitation, l\'utilisateur peut être tenu de donner son accord \'\'\'\'\'à \'\'\'\'\'ces restrictions et/ou limitations en vertu \'\'\'\'\'de \'\'\'\'\'la directive 2002/58/CE (directive Vie privée).\'\'\'\'\''),('g','h',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.\'\'\'\'\''),('g','h',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('g','h',2,2,4,'3411','3411','3411','fr','<s>1. </s>Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('g','h',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\''),('g','h',1,2,4,'20:14@A',NULL,'20:14@A','fr','\'\'\'\'\'(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('g','h',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('g','h',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('g','h',2,2,4,'207@A','207@A',NULL,'fr','<s>7 bis. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit expressément interrogé, avant la conclusion du contrat, sur son désir ou non d\'intégrer les informations en question dans les bases de données d\'annuaire et sur la façon dont il souhaite qu\'elles soient incluses, ainsi que sur son désir de recourir à l\'option d\'inclure certaines informations dans la base de données, mais de ne pas les révéler aux utilisateurs des services d\'annuaire.</s>'),('g','h',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('g','h',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('g','h',2,2,4,'2051b','2051b',NULL,'fr','<s>b) d\'accéder à, ou d\'utiliser toute application ou service de son choix; et/ou</s>'),('g','h',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('g','h',2,2,4,'2021b5',NULL,'2021b5','fr','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\''),('g','h',2,2,4,'2141b',NULL,'2141b','fr','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\''),('g','h',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('g','h',2,2,4,'2232','2232','2232','fr','\'\'\'\'\'La Commission peut , après consultation de [xxx], adopter \'\'\'\'\'des \'\'\'\'\'mesures de mise en œuvre techniques concernant \'\'\'\'\'les \'\'\'\'\'exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux \'\'\'\'\'entreprises qui fournissent des réseaux de communications \'\'\'\'\'publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, \'\'\'\'\'sont \'\'\'\'\'arrêtées conformément \'\'\'\'\'à \'\'\'\'\'la procédure de réglementation avec contrôle visée \'\'\'\'\'à \'\'\'\'\'l\'article 37, paragraphe 2.\'\'\'\'\''),('g','h',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('g','h',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('g','h',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\''),('g','h',2,2,4,'2051c','2051c',NULL,'fr','<s>c) de gérer ou d\'utiliser tout contenu, service ou application dans leur matériel terminal.</s>'),('g','h',2,2,4,'2052','2052',NULL,'fr','<s>Ces informations sont fournies sous une forme claire, complète et facilement accessible.</s>'),('g','h',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('g','h',2,2,4,'2021e1',NULL,'2021e1','fr','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs; et\'\'\'\'\''),('g','h',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('g','h',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de communication \'\'\'\'\'public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services proposés aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, compréhensible et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.\'\'\'\'\''),('g','h',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('g','h',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\''),('g','h',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques d\'information, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\''),('g','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'b ter) Logiciels de protection\'\'\'\'\''),('g','h',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('g','h',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\''),('g','h',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et\'\'\'\'\''),('g','h',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles-mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('g','h',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('g','h',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.\'\'\'\'\''),('g','h',2,2,4,'2821','2821','2821','fr','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. \'\'\'\'\'réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('g','h',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('g','h',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\''),('g','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.\'\'\'\'\''),('g','h',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut instaurer des lignes directrices, par exemple des lignes directrices spécifiant une méthodologie ou des procédures.</s>'),('g','h',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('g','h',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('g','h',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.\'\'\'\'\''),('g','h',2,2,5,'04411','0441','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3bis, 3 ter et 3 quater, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de [xxx], et après consultation </s>du \'\'\'\'\'Contrôleur \'\'\'\'\'européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes pertinentes et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\''),('g','h',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('g','h',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('g','h',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('g','h',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('g','h',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('g','h',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('g','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('g','h',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('g','h',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('g','h',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('g','h',2,2,5,'041@A',NULL,'041@A','fr','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, ces mesures comprennent:\'\'\'\'\''),('g','h',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('g','h',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('g','h',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('g','h',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('g','h',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou <s>les </s>abonnés \'\'\'\'\'ont \'\'\'\'\'la possibilité de retirer à tout moment leur \'\'\'\'\'consentement \'\'\'\'\'pour le traitement des données \'\'\'\'\'relatives au trafic.\'\'\'\'\''),('g','h',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('g','h',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('g','h',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe \'\'\'\'\'2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.\'\'\'\'\''),('g','h',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('g','h',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait \'\'\'\'\'en être \'\'\'\'\'avertie \'\'\'\'\'sans \'\'\'\'\'retard. Cet \'\'\'\'\'avertissement <s>intervenant en pareil cas </s>devrait comprendre des \'\'\'\'\'informations \'\'\'\'\'sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.\'\'\'\'\''),('g','h',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('g','h',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('g','h',1,2,5,'03:28@A',NULL,'03:28@A','fr','\'\'\'\'\'(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.\'\'\'\'\''),('g','h',2,2,5,'0432','0432','0432','fr','Le \'\'\'\'\'fournisseur \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public et toute entreprise fournissant \'\'\'\'\'des \'\'\'\'\'services aux consommateurs via l\'Internet, qui est le contrôleur des données \'\'\'\'\'et \'\'\'\'\'le fournisseur \'\'\'\'\'de \'\'\'\'\'services de \'\'\'\'\'la \'\'\'\'\'société \'\'\'\'\'de \'\'\'\'\'l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\''),('g','h',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('g','h',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('g','h',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.\'\'\'\'\''),('g','h',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('g','h',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('g','h',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('g','h',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('g','h',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('g','h',2,2,5,'151@B',NULL,'151@B','fr','\'\'\'\'\'1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.\'\'\'\'\''),('g','h',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('g','h',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('g','h',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('g','h',2,2,5,'043@C1',NULL,'043@C1','fr','\'\'\'\'\'3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.\'\'\'\'\''),('g','h',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('g','h',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('g','h',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('g','h',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('g','h',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('g','h',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('g','h',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'a \'\'\'\'\'donné son \'\'\'\'\'consentement \'\'\'\'\'préalable, \'\'\'\'\'sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'si \'\'\'\'\'le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou \'\'\'\'\'l\'utilisateur.\'\'\'\'\''),('g','h',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('g','h',1,2,5,'01:26@A',NULL,'01:26@A','fr','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\''),('g','h',2,2,5,'0433','0433',NULL,'fr','<s>Tous les trois mois, l\'autorité nationale de régulation soumet un rapport de synthèse à la Commission sur les notifications reçues et sur les actions entreprises en vertu du présent paragraphe.</s>'),('g','h',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales, le cas échéant, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('g','h',2,2,5,'043@C2',NULL,'043@C2','fr','\'\'\'\'\'En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.\'\'\'\'\''),('g','h',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('g','h',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('g','h',2,2,5,'181','181','181','fr','\'\'\'\'\'18. Avant le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties publiques ou privées à des fins qui ne sont pas visées par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte <s>des conclusions </s>du rapport susmentionné, de tout changement intervenu dans le secteur \'\'\'\'\'et du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('g','h',2,2,5,'041@A2',NULL,'041@A2','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\''),('g','h',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\''),('g','h',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('g','h',2,2,5,'041@B',NULL,'041@B','fr','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatives au degré de sécurité que ces mesures sont censées atteindre.\'\'\'\'\''),('g','h',2,2,5,'041@A1',NULL,'041@A1','fr','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('g','h',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('g','h',2,2,5,'0431','0431','0431','fr','3. En cas de violation <s>grave </s>de la sécurité <s>par le fournisseur de services de communications électroniques accessibles au public </s>entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'et si cette violation est susceptible de porter préjudice aux utilisateurs, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, signalent cette violation \'\'\'\'\'sans retard indu \'\'\'\'\'à \'\'\'\'\'l\'autorité réglementaire nationale \'\'\'\'\'ou à l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre. \'\'\'\'\'La notification \'\'\'\'\'faite à l\'autorité compétente \'\'\'\'\'décrit \'\'\'\'\'au minimum \'\'\'\'\'la nature de la violation et <s>ses conséquences ainsi que les mesures prises par le fournisseur pour y remédier, et </s>recommande \'\'\'\'\'des \'\'\'\'\'mesures à prendre pour en atténuer les \'\'\'\'\'conséquences \'\'\'\'\'négatives possibles. \'\'\'\'\'Ladite notification décrit en outre les conséquences \'\'\'\'\'de <s>régulation décide si le fournisseur de services de communications électroniques accessibles au public notifie </s>la violation \'\'\'\'\'et \'\'\'\'\'les \'\'\'\'\'mesures prises \'\'\'\'\'par <s>des moyens techniques ou des procédures, dans une mesure telle que </s>le <s>risque de perte est faible ou a largement disparu, une violation de la sécurité des données ne devrait pas être jugée préjudiciable pour l\'utilisateur final. En conséquence, l\'autorité de réglementation nationale peut décider de ne pas demander la notification par le </s>fournisseur <s>à l\'abonné concerné. Les moyens techniques et les procédures appropriés permettant de rendre les données inutilisables sont approuvés par l\'autorité réglementaire nationale. La Commission peut, après consultation de [xxx], prendre les mesures de coordination appropriées </s>pour \'\'\'\'\'y remédier.\'\'\'\'\''),('g','h',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('g','h',1,2,5,'151:30@9',NULL,'151:30@9','fr','\'\'\'\'\'(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.\'\'\'\'\''),('g','h',2,2,5,'041@A3',NULL,'041@A3','fr','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\''),('g','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','fr','\'\'\'\'\'(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.\'\'\'\'\''),('g','h',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.'),('g','h',2,2,5,'04412',NULL,'04412','fr','\'\'\'\'\'La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.\'\'\'\'\''),('g','h',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('g','i',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('g','i',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('g','i',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;'),('g','i',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('g','i',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('g','i',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('g','i',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('g','i',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('g','i',2,1,1,'1212f@A','1212f@A','1212f@A','fr','f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;'),('g','i',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre).'),('g','i',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('g','i',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de \'\'\'\'\'soutènement, des \'\'\'\'\'pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;'),('g','i',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent \'\'\'\'\'conformément \'\'\'\'\'à l\'article 14 de la \'\'\'\'\'directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('g','i',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('g','i',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('g','i',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('g','i',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('g','i',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;'),('g','i',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('g','i',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('g','i',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('g','i',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('g','i',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('g','i',2,1,1,'1212','1212','1212','fr','Les opérateurs se voient notamment imposer:'),('g','i',2,1,1,'091','091','091','fr','1. Les autorités de régulation nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('g','i',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('g','i',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('g','i',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('g','i',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('g','i',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;'),('g','i',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('g','i',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;'),('g','i',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('g','i',2,1,3,'084@A','084@A','084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:'),('g','i',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à la réglementation des communications de l\'UIT.'),('g','i',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('g','i',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis;\'\'\'\'\''),('g','i',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;'),('g','i',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('g','i',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('g','i',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('g','i',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('g','i',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 \'\'\'\'\'ter, \'\'\'\'\'9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:'),('g','i',2,1,3,'09@C1d','09@C1d','09@C1d','fr','d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.'),('g','i',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire prévue à l\'article 9 concernant les radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('g','i',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('g','i',2,1,3,'0841g','0841g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).'),('g','i',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences,'),('g','i',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.'),('g','i',2,1,3,'09@C1A','09@C1A','09@C1A','fr','-a) appliquer le programme de gestion du spectre \'\'\'\'\'radioélectrique \'\'\'\'\'établi conformément à l\'article 8 \'\'\'\'\'ter, paragraphe 4;\'\'\'\'\''),('g','i',2,1,3,'0932c@A','0932c@A','0932c@A','fr','c bis) sauvegarder l\'utilisation efficiente des radiofréquences,'),('g','i',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('g','i',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('g','i',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('g','i',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 \'\'\'\'\'ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.'),('g','i',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;'),('g','i',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('g','i',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'mesures \'\'\'\'\'imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('g','i',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('g','i',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre \'\'\'\'\'les investisseurs \'\'\'\'\'et les entreprises bénéficiant de l\'accès aux nouvelles ressources;'),('g','i',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('g','i',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 \'\'\'\'\'ter \'\'\'\'\'et 9 \'\'\'\'\'quater \'\'\'\'\'de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('g','i',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('g','i',2,1,3,'0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('g','i',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('g','i',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;'),('g','i',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:'),('g','i',2,1,3,'082c','082c','082c','fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et'),('g','i',2,1,3,'0932a','0932a','0932a','fr','a) éviter la possibilité d\'interférences nuisibles,'),('g','i',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('g','i',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('g','i',2,1,3,'0841g@A',NULL,'0841g@A','fr','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\''),('g','i',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.'),('g','i',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('g','i',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('g','i',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('g','i',2,1,3,'0932b@A','0932b@A','0932b@A','fr','b bis) garantir la qualité technique des services,'),('g','i',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('g','i',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'... (Date \'\'\'\'\'de \'\'\'\'\'transposition de la présente directive).\'\'\'\'\''),('g','i',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('g','i',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('h','g',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('h','g',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('h','g',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\''),('h','g',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('h','g',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('h','g',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('h','g',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('h','g',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('h','g',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('h','g',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).'),('h','g',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('h','g',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement,des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\''),('h','g',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive-cadre \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('h','g',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('h','g',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('h','g',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et <s>des avantages pour le consommateur, et compte tenu </s>de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres \'\'\'\'\'produits \'\'\'\'\'d\'accès en \'\'\'\'\'amont, tels que l\'accès aux gaines;\'\'\'\'\''),('h','g',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('h','g',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\''),('h','g',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('h','g',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('h','g',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('h','g',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('h','g',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('h','g',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('h','g',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('h','g',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('h','g',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('h','g',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('h','g',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('h','g',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('h','g',2,1,3,'09@C1@A','09@C1@A',NULL,'fr','<s>Ces mesures d\'applications s\'entendent sans préjudice de celles prises au niveau communautaire ou national, conformément au droit communautaire, pour atteindre des objectifs d\'intérêt général, en particulier ceux relatifs à la promotion de la diversité culturelle et linguistique et du pluralisme des médias.</s>'),('h','g',2,1,3,'0941','0941','0941','fr','\'\'\'\'\'4. \'\'\'\'\'Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles \'\'\'\'\'pour les \'\'\'\'\'services de \'\'\'\'\'communications électroniques conformément à \'\'\'\'\'leurs \'\'\'\'\'plans nationaux d\'attribution des fréquences \'\'\'\'\'et \'\'\'\'\'à la réglementation des radiotélécommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('h','g',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('h','g',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\''),('h','g',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('h','g',2,1,3,'09@C11c','09@C11c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('h','g',2,1,3,'09@C11A','09@C11A','09@C1A','fr','-a) \'\'\'\'\'appliquer le programme de gestion du spectre établi \'\'\'\'\'conformément à \'\'\'\'\'l\'article 8 bis (7);\'\'\'\'\''),('h','g',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('h','g',2,1,3,'09@C11','09@C11','09@C1','fr','En vue de contribuer au développement du marché intérieur \'\'\'\'\'et \'\'\'\'\'aux fins d\'application des principes \'\'\'\'\'des articles 8 bis, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures <s>techniques </s>d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:'),('h','g',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('h','g',2,1,3,'09@C11b','09@C11b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;\'\'\'\'\''),('h','g',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('h','g',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('h','g',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('h','g',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('h','g',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\''),('h','g',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('h','g',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('h','g',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('h','g',1,1,3,'084g@A:60@A','084g@A:60@A',NULL,'fr','<s>(60 bis) Il appartient aux États membres d\'encourager des mécanismes de coopération entre les parties intéressées afin de promouvoir un bon fonctionnement des services en ligne et un niveau de confiance élevé des utilisateurs. Il convient en particulier d\'inciter les entreprises qui fournissent des réseaux et/ou services de communication électronique et les autres parties intéressées à coopérer pour la promotion du contenu licite et la protection du contenu en ligne. Une telle coopération peut par exemple se concrétiser, au-delà et sans que ceci ne porte préjudice au cadre réglementaire, par l\'élaboration de codes de conduite négociés et convenus entre les parties intéressées. Le principe de tels codes est déjà envisagé dans de nombreux instruments communautaires tels la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\") (JO L 178 du 17.07.2000, p. 1.), la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45; version corrigée dans le JO L 195 du 2.6.2004, p. 16.), et la directive 95/46/CE du Parlement européen et du Conseil, du 24 octobre 1995, relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation de ces données (JO L 281 du 23.11.1995, p. 31. Directive modifiée en dernier lieu par la directive 1882/2003/CE (JO L 284 du 31.10.2003, p. 1).). Une telle coopération entre parties prenantes est un élément essentiel pour la promotion du contenu en ligne, en particulier le contenu culturel européen, et pour libérer le potentiel de la société de l\'information.</s>'),('h','g',2,1,3,'0841g','084g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\''),('h','g',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('h','g',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 \'\'\'\'\'et \'\'\'\'\'rendent publics les résultats \'\'\'\'\'de \'\'\'\'\'ces révisions.\'\'\'\'\''),('h','g',2,1,3,'084g@A','084g@A',NULL,'fr','<s>g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques, d\'une part, et les secteurs intéressés par la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques, d\'autre part.</s>'),('h','g',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('h','g',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie \'\'\'\'\'humaine.\'\'\'\'\''),('h','g',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('h','g',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('h','g',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 bis. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte \'\'\'\'\'de \'\'\'\'\'considérations de politique publique.\'\'\'\'\''),('h','g',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, <s>compte tenu des règles </s>en <s>matière d\'aide publique, en </s>particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\''),('h','g',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('h','g',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('h','g',2,1,3,'0942','0942','0942','fr','Les restrictions imposant \'\'\'\'\'qu\'un \'\'\'\'\'service de communications électroniques \'\'\'\'\'soit fourni \'\'\'\'\'dans une bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient <s>que </s>par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini \'\'\'\'\'dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des \'\'\'\'\'radiofréquences ou, comme établi dans \'\'\'\'\'la \'\'\'\'\'législation nationale conformément au droit communautaire, la \'\'\'\'\'promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de la \'\'\'\'\'politique culturelle et des médias tels que la \'\'\'\'\'diversité culturelle et linguistique et le pluralisme des \'\'\'\'\'médias.\'\'\'\'\''),('h','g',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('h','g',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\''),('h','g',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('h','g',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 bis et 9 ter de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('h','g',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('h','g',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('h','g',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('h','g',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('h','g',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:'),('h','g',2,1,3,'082c','082c','082c','fr','c) en encourageant et en facilitant \'\'\'\'\'des \'\'\'\'\'investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces et \'\'\'\'\'orientés vers \'\'\'\'\'le marché <s>dans les infrastructures, </s>ainsi qu\'en encourageant l\'innovation; et'),('h','g',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,'),('h','g',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('h','g',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('h','g',2,1,3,'09@C2','09@C2','09@C2','fr','\'\'\'\'\'Ces mesures, \'\'\'\'\'qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à \'\'\'\'\'la procédure de réglementation avec contrôle \'\'\'\'\'prévue \'\'\'\'\'à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\''),('h','g',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('h','g',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('h','g',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('h','g',2,1,3,'0932b@A','0932b@A','0932b@A','fr','b bis) \'\'\'\'\'garantir la qualité technique des services,\'\'\'\'\''),('h','g',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('h','g',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'[date de transposition].\'\'\'\'\''),('h','g',2,1,3,'09@C11a','09@C11a','09@C1a','fr','a) \'\'\'\'\'déterminer \'\'\'\'\'les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre \'\'\'\'\'entreprises;\'\'\'\'\''),('h','g',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('h','g',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('h','g',2,1,3,'09@C11B','09@C11B',NULL,'fr','<s>-a bis) assurer la fourniture coordonnée et en temps utile de l\'information concernant l\'allocation, la mise à disposition et l\'utilisation des radiofréquences conformément à la procédure établie à l\'annexe II bis;</s>'),('h','g',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('h','g',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('h','i',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('h','i',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('h','i',2,2,4,'2231','2231','2231','fr','3. Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière de qualité de service et, le cas échéant, prendre d\'autres mesures afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus <s>licites </s>ou de les distribuer ou d\'utiliser des applications et services <s>licites </s>de leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent \'\'\'\'\'dûment \'\'\'\'\'en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\''),('h','i',2,2,4,'2021h','2021h','2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.'),('h','i',2,2,4,'332@A','332@A','332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes \'\'\'\'\'au droit \'\'\'\'\'communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.'),('h','i',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation \'\'\'\'\'appropriés. Ceux-ci pourraient \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. \'\'\'\'\'De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. \'\'\'\'\'Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur \'\'\'\'\'conformité, \'\'\'\'\'et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('h','i',2,2,4,'2141e','2141e','2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('h','i',2,2,4,'214@A1','214@A1','214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à \'\'\'\'\'communiquer, \'\'\'\'\'le cas échéant, \'\'\'\'\'aux \'\'\'\'\'abonnés existants et nouveaux \'\'\'\'\'des \'\'\'\'\'informations d\'intérêt public. Ces informations sont produites par les autorités publiques \'\'\'\'\'compétentes \'\'\'\'\'sous une forme normalisée et couvrent entre autres les sujets suivants:'),('h','i',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'de \'\'\'\'\'garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant \'\'\'\'\'de l\'interconnexion ou \'\'\'\'\'d\'autres services.'),('h','i',2,2,4,'3412@A','3412@A','3412@A','fr','Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.'),('h','i',2,2,4,'2022','2022','2022','fr','Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux <s>de communications électroniques </s>et de services \'\'\'\'\'de communications électroniques \'\'\'\'\'pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la \'\'\'\'\'sécurité individuelle, \'\'\'\'\'à la vie privée et <s>à </s>à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.'),('h','i',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('h','i',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('h','i',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;'),('h','i',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux de qualité du service, \'\'\'\'\'en se référant à \'\'\'\'\'tout indicateur \'\'\'\'\'déterminé au titre de \'\'\'\'\'l\'article 22, paragraphe 2, selon que de besoin,'),('h','i',2,2,4,'32@A',NULL,'32@A','fr','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\''),('h','i',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('h','i',2,2,4,'214@A2','214@A2','214@A2','fr','Les frais additionnels \'\'\'\'\'significatifs \'\'\'\'\'découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités \'\'\'\'\'publiques compétentes.\'\'\'\'\''),('h','i',2,2,4,'2141d','2141d','2141d','fr','d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et'),('h','i',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('h','i',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('h','i',1,2,4,'20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations \'\'\'\'\'d\'intérêt public \'\'\'\'\'relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde \'\'\'\'\'d\'intérêt public \'\'\'\'\'concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. \'\'\'\'\'De telles \'\'\'\'\'informations d\'intérêt public devraient être <s>produites à titre préventif ou en réaction à des problèmes particuliers, être </s>actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites \'\'\'\'\'internet \'\'\'\'\'des autorités \'\'\'\'\'publiques nationales. \'\'\'\'\'Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations \'\'\'\'\'standardisées \'\'\'\'\'à \'\'\'\'\'la \'\'\'\'\'disposition de \'\'\'\'\'tous \'\'\'\'\'leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels \'\'\'\'\'non négligeables \'\'\'\'\'encourus par le fournisseur pour la diffusion de ces <s>informations, par exemple s\'il est obligé d\'envoyer les </s>informations <s>par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, </s>devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.'),('h','i',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('h','i',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('h','i',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y \'\'\'\'\'compris, \'\'\'\'\'en \'\'\'\'\'particulier, \'\'\'\'\'les utilisateurs finals handicapés.'),('h','i',2,2,4,'2811b@A','2811b@A','2811b@A','fr','b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits \'\'\'\'\'facilitant la communication des \'\'\'\'\'personnes âgées ou \'\'\'\'\'des \'\'\'\'\'personnes \'\'\'\'\'handicapées, \'\'\'\'\'à tout le moins en cas \'\'\'\'\'d\'appel \'\'\'\'\'d\'urgence.'),('h','i',2,2,4,'2141c','2141c','2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités \'\'\'\'\'pour eux \'\'\'\'\'d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;'),('h','i',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('h','i',1,2,4,'20:14@C','20:14@C','20:14@C','fr','(14 quater) \'\'\'\'\'La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire \'\'\'\'\'du \'\'\'\'\'réseau \'\'\'\'\'par \'\'\'\'\'les fournisseurs.\'\'\'\'\''),('h','i',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance et d\'assistance aux \'\'\'\'\'clients \'\'\'\'\'offerts ainsi que la façon de contacter les services \'\'\'\'\'d\'assistance aux clients,\'\'\'\'\''),('h','i',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('h','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','fr','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\''),('h','i',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:'),('h','i',2,2,4,'282@A','282@A','282@A','fr','2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à \'\'\'\'\'fournir \'\'\'\'\'des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final \'\'\'\'\'à des \'\'\'\'\'services, contenus ou applications.'),('h','i',2,2,4,'2141','2141','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques \'\'\'\'\'à, \'\'\'\'\'entre autres:'),('h','i',2,2,4,'2021b1','2021b1','2021b1','fr','- \'\'\'\'\'lorsque \'\'\'\'\'l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant \'\'\'\'\'doit \'\'\'\'\'être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture \'\'\'\'\'ou non \'\'\'\'\'de cet accès sur l\'ensemble du territoire national,'),('h','i',1,2,4,'20:14@D',NULL,'20:14@D','fr','\'\'\'\'\'(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\''),('h','i',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le \'\'\'\'\'demandent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:'),('h','i',1,2,4,'20:14','20:14','20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et \'\'\'\'\'recevoir \'\'\'\'\'et quels services, applications, matériels et logiciels ils veulent utiliser à \'\'\'\'\'ces fins, \'\'\'\'\'sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, <s>l\'utilisateur peut être tenu de donner son accord à </s>ces restrictions et/ou limitations \'\'\'\'\'peuvent être subordonnées à un accord de l\'utilisateur \'\'\'\'\'en vertu de la directive 2002/58/CE (directive Vie privée).'),('h','i',1,2,4,'20:14@B','20:14@B','20:14@B','fr','(14 ter) \'\'\'\'\'En l\'absence \'\'\'\'\'de \'\'\'\'\'dispositions pertinentes dans la législation communautaire, les contenus, les applications \'\'\'\'\'et \'\'\'\'\'les \'\'\'\'\'services \'\'\'\'\'sont réputés licites ou dangereux \'\'\'\'\'en \'\'\'\'\'fonction \'\'\'\'\'du droit \'\'\'\'\'national matériel et procédural. Il incombe aux autorités compétentes \'\'\'\'\'des \'\'\'\'\'États membres, et non aux fournisseurs \'\'\'\'\'de réseaux et de services \'\'\'\'\'de communications électroniques, de décider, \'\'\'\'\'dans \'\'\'\'\'le respect scrupuleux du droit, de la licéité ou de la dangerosité \'\'\'\'\'des \'\'\'\'\'contenus, \'\'\'\'\'des \'\'\'\'\'applications \'\'\'\'\'et \'\'\'\'\'des services. La directive 2002/22/CE s\'applique sans préjudice \'\'\'\'\'de \'\'\'\'\'la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative \'\'\'\'\'au \'\'\'\'\'\"simple transport\" concernant les fournisseurs \'\'\'\'\'de \'\'\'\'\'services intermédiaires. La directive 2002/22/CE n\'exige pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire \'\'\'\'\'de \'\'\'\'\'leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et \'\'\'\'\'ne \'\'\'\'\'rend \'\'\'\'\'pas \'\'\'\'\'les fournisseurs \'\'\'\'\'de \'\'\'\'\'services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\''),('h','i',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, y compris en particulier:'),('h','i',2,2,4,'3411','3411','3411','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('h','i',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;'),('h','i',1,2,4,'20:14@A','20:14@A','20:14@A','fr','(14 bis) \'\'\'\'\'Un \'\'\'\'\'marché \'\'\'\'\'concurrentiel devrait garantir que \'\'\'\'\'les utilisateurs \'\'\'\'\'soient \'\'\'\'\'en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, <s>le blocage </s>des \'\'\'\'\'restrictions et/ou limitations d\'utilisation \'\'\'\'\'et le ralentissement du \'\'\'\'\'trafic. \'\'\'\'\'Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que \'\'\'\'\'leur permettent de prendre \'\'\'\'\'les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces \'\'\'\'\'autres \'\'\'\'\'mesures correctives n\'ont pas été opérantes \'\'\'\'\'en ce qui concerne les \'\'\'\'\'intérêts des utilisateurs et <s>de </s>toute autre \'\'\'\'\'circonstance pertinente. \'\'\'\'\'Ces orientations ou mesures \'\'\'\'\'pourraient \'\'\'\'\'inclure la fourniture d\'un ensemble minimal de services non restreints.'),('h','i',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('h','i',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('h','i',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('h','i',2,2,4,'2021b5','2021b5','2021b5','fr','- le délai nécessaire au raccordement initial, et'),('h','i',2,2,4,'2141b','2141b','2141b','fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;'),('h','i',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder, \'\'\'\'\'quels \'\'\'\'\'que \'\'\'\'\'soient \'\'\'\'\'la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).'),('h','i',2,2,4,'2232','2232','2232','fr','La Commission \'\'\'\'\'peut, \'\'\'\'\'après \'\'\'\'\'examen de ces orientations ou mesures et après \'\'\'\'\'consultation de [xxx], adopter des mesures de mise en œuvre techniques <s>concernant les exigences minimales </s>en \'\'\'\'\'la \'\'\'\'\'matière \'\'\'\'\'si elle estime que ces orientations ou mesures peuvent créer \'\'\'\'\'des \'\'\'\'\'obstacles au marché intérieur. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('h','i',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('h','i',2,2,4,'2021c','2021c','2021c','fr','c) la décision de l\'abonné de faire figurer \'\'\'\'\'ou non \'\'\'\'\'ses données personnelles dans un annuaire et les données concernées;');
INSERT INTO `tp_diff_texts` VALUES ('h','i',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('h','i',2,2,4,'2021e1','2021e1','2021e1','fr','- tout frais lié à la portabilité des numéros et autres \'\'\'\'\'identificateurs, \'\'\'\'\'et'),('h','i',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('h','i',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de \'\'\'\'\'communications électroniques \'\'\'\'\'public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales \'\'\'\'\'types, \'\'\'\'\'applicables à l\'accès et à l\'utilisation de leurs services \'\'\'\'\'fournis \'\'\'\'\'aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, \'\'\'\'\'complète \'\'\'\'\'et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations \'\'\'\'\'doivent être \'\'\'\'\'publiées.'),('h','i',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('h','i',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.'),('h','i',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques \'\'\'\'\'de contact, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.'),('h','i',3,2,4,'A1Bb@B0','A1Bb@B0','A1Bb@B0','fr','\'\'\'\'\'(b \'\'\'\'\'ter) Logiciels de protection'),('h','i',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('h','i',2,2,4,'2141a','2141a','2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant \'\'\'\'\'tout \'\'\'\'\'numéro ou <s>un </s>service soumis à des conditions tarifaires \'\'\'\'\'particulières; \'\'\'\'\'pour des catégories déterminées de \'\'\'\'\'services, \'\'\'\'\'les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;'),('h','i',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment \'\'\'\'\'lorsque cela peut \'\'\'\'\'porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et \'\'\'\'\'leurs conséquences; \'\'\'\'\'et'),('h','i',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('h','i',2,2,4,'213','213','213','fr','\'\'\'\'\'3. \'\'\'\'\'Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent, \'\'\'\'\'elles- mêmes \'\'\'\'\'ou par l\'intermédiaire de tiers, la disponibilité de ces guides ou \'\'\'\'\'techniques, \'\'\'\'\'gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('h','i',2,2,4,'2021e2','2021e2','2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés \'\'\'\'\'aux équipements terminaux;\'\'\'\'\''),('h','i',2,2,4,'2821','2821','2821','fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\''),('h','i',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('h','i',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,'),('h','i',3,2,4,'A1Bb@B1','A1Bb@B1','A1Bb@B1','fr','Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'aient la capacité d\'exiger \'\'\'\'\'des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et <s>aisés </s>d\'utilisation \'\'\'\'\'aisée, librement et entièrement configurables, propres à empêcher que \'\'\'\'\'des enfants ou des personnes vulnérables \'\'\'\'\'aient accès \'\'\'\'\'à des contenus \'\'\'\'\'qui ne leur sont pas destinés.\'\'\'\'\''),('h','i',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('h','i',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('h','i',2,2,5,'066@A','066@A','066@A','fr','6 bis. \'\'\'\'\'Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les \'\'\'\'\'données relatives au trafic peuvent être traitées \'\'\'\'\'dans l\'intérêt légitime du contrôleur de données à des \'\'\'\'\'fins de <s>la </s>mise en œuvre de mesures techniques propres à garantir la sécurité \'\'\'\'\'des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), \'\'\'\'\'d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y \'\'\'\'\'afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. \'\'\'\'\'Ce traitement doit se limiter au strict nécessaire \'\'\'\'\'pour \'\'\'\'\'l\'accomplissement de ce type \'\'\'\'\'d\'action de \'\'\'\'\'sécurité.'),('h','i',2,2,5,'04411','04411','04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à \'\'\'\'\'3 \'\'\'\'\'ter, \'\'\'\'\'la Commission recommande, après consultation du \'\'\'\'\'contrôleur \'\'\'\'\'européen de la protection des données, des parties prenantes \'\'\'\'\'concernées \'\'\'\'\'et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.'),('h','i',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('h','i',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('h','i',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('h','i',2,2,5,'041@A5','041@A5','041@A5','fr','- un mécanisme permettant <s>l\'adoption </s>de \'\'\'\'\'prendre des \'\'\'\'\'mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme \'\'\'\'\'décrit \'\'\'\'\'au quatrième tiret et un mécanisme permettant <s>l\'adoption </s>de \'\'\'\'\'prendre des \'\'\'\'\'mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.'),('h','i',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('h','i',1,2,5,'03:27@A',NULL,'03:27@A','fr','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.\'\'\'\'\''),('h','i',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('h','i',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','fr','(30 \'\'\'\'\'bis) \'\'\'\'\'Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à \'\'\'\'\'cette \'\'\'\'\'directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('h','i',2,2,5,'043@B','043@B','043@B','fr','3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction \'\'\'\'\'des circonstances \'\'\'\'\'de \'\'\'\'\'la violation, \'\'\'\'\'comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés \'\'\'\'\'impliqués \'\'\'\'\'et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.'),('h','i',2,2,5,'181@A',NULL,'181@A','fr','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\''),('h','i',2,2,5,'041@A4','041@A4','041@A4','fr','- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et'),('h','i',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('h','i',2,2,5,'041@A','041@A','041@A','fr','1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de \'\'\'\'\'communications (JO L 105 du 13.4.2006, p. 54.), \'\'\'\'\'ces mesures comprennent:'),('h','i',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('h','i',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('h','i',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('h','i',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('h','i',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('h','i',2,2,5,'043@A1','043@A1','043@A1','fr','3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.'),('h','i',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('h','i',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('h','i',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('h','i',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou \'\'\'\'\'d\'un particulier ou \'\'\'\'\'compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer <s>une perte économique et </s>des dommages \'\'\'\'\'substantiels pour les utilisateurs. \'\'\'\'\'Par conséquent, l\'autorité réglementaire nationale ou une autre autorité nationale compétente \'\'\'\'\'devraient \'\'\'\'\'être \'\'\'\'\'averties \'\'\'\'\'sans \'\'\'\'\'retard, par le fournisseur de services pertinent, de toute violation de sécurité. L\'autorité compétente devrait définir le degré de gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services concernés qu\'ils avertissent sans délai indu et de manière appropriée les personnes touchées par la violation. De plus, dans les cas où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), les fournisseurs de services pertinents devraient, en plus des autorités nationales compétentes, en avertir immédiatement et directement les utilisateurs concernés. Enfin, les fournisseurs devraient informer, sur une base annuelle, les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours de la période de référence. \'\'\'\'\'Cet avertissement \'\'\'\'\'à l\'intention des autorités nationales et des utilisateurs \'\'\'\'\'devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'pour la protection \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés.\'\'\'\'\''),('h','i',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('h','i',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('h','i',1,2,5,'03:28@A','03:28@A',NULL,'fr','<s>(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.</s>'),('h','i',2,2,5,'0432','0432','0432','fr','Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via \'\'\'\'\'l\'internet, \'\'\'\'\'qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs \'\'\'\'\'pour éviter \'\'\'\'\'un danger imminent et direct pour les droits et les intérêts des consommateurs.'),('h','i',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('h','i',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('h','i',2,2,5,'043@A4','043@A4','043@A4','fr','Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'en cas de non-respect de ces obligations.'),('h','i',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('h','i',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('h','i',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('h','i',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('h','i',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('h','i',2,2,5,'151@B','151@B','151@B','fr','1 \'\'\'\'\'ter. \'\'\'\'\'Les fournisseurs de services de communications \'\'\'\'\'accessibles au public \'\'\'\'\'et les fournisseurs de services de la société d\'information informent \'\'\'\'\'sans retard indu \'\'\'\'\'les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données \'\'\'\'\'à caractère personnel relatives à des utilisateurs \'\'\'\'\'reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes \'\'\'\'\'des cas dans lesquels elle estime que les \'\'\'\'\'dispositions pertinentes de la législation \'\'\'\'\'nationale n\'ont pas été respectées.\'\'\'\'\''),('h','i',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('h','i',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('h','i',2,2,5,'043@C1','043@C1',NULL,'fr','<s>3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.</s>'),('h','i',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('h','i',2,2,5,'043@A3','043@A3','043@A3','fr','Les fournisseurs \'\'\'\'\'notifient \'\'\'\'\'chaque année \'\'\'\'\'aux \'\'\'\'\'utilisateurs affectés <s>de </s>toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.'),('h','i',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'oeuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques \'\'\'\'\'spécifiques \'\'\'\'\'ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('h','i',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('h','i',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('h','i',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('h','i',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('h','i',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si l\'abonné ou l\'utilisateur \'\'\'\'\'concerné \'\'\'\'\'a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, \'\'\'\'\'et qu\'il \'\'\'\'\'reçoit, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'que \'\'\'\'\'le droit de refuser un tel traitement lui est donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('h','i',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('h','i',1,2,5,'01:26@A','01:26@A','01:26@A','fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('h','i',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification d\'une violation de sécurité à un abonné ou un particulier n\'est pas nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('h','i',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions \'\'\'\'\'pénales s\'il y a lieu, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('h','i',2,2,5,'043@C2','043@C2',NULL,'fr','<s>En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.</s>'),('h','i',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('h','i',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('h','i',2,2,5,'181','181','181','fr','\'\'\'\'\'Au plus tard \'\'\'\'\'le ... (deux ans après la date de l\'entrée en vigueur de la présente directive.), la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du \'\'\'\'\'contrôleur \'\'\'\'\'européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données \'\'\'\'\'à caractère personnel \'\'\'\'\'par des tierces parties publiques ou privées à des fins qui ne sont pas \'\'\'\'\'couvertes \'\'\'\'\'par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte \'\'\'\'\'des conclusions \'\'\'\'\'du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, \'\'\'\'\'du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('h','i',2,2,5,'041@A2','041@A2','041@A2','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre \'\'\'\'\'une utilisation \'\'\'\'\'accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;'),('h','i',2,2,5,'143','143','143','fr','3. Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatibles avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.'),('h','i',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('h','i',2,2,5,'041@B','041@B','041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats \'\'\'\'\'concernant le \'\'\'\'\'degré de sécurité que ces mesures \'\'\'\'\'devraient \'\'\'\'\'atteindre.'),('h','i',2,2,5,'041@A1','041@A1','041@A1','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère \'\'\'\'\'personnel, à des \'\'\'\'\'fins légalement \'\'\'\'\'autorisées, \'\'\'\'\'et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération \'\'\'\'\'accidentelles \'\'\'\'\'et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;'),('h','i',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('h','i',2,2,5,'0431','0431','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, <s>et si cette violation est susceptible de porter préjudice aux utilisateurs, </s>le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via \'\'\'\'\'l\'internet et \'\'\'\'\'qui est le contrôleur des données et le fournisseur de services de la société de \'\'\'\'\'l\'information informent \'\'\'\'\'sans retard indu <s>à </s>l\'autorité réglementaire nationale ou <s>à </s>l\'autorité compétente en vertu du droit national de l\'État \'\'\'\'\'membre de cette violation. \'\'\'\'\'La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('h','i',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('h','i',1,2,5,'151:30@9','151:30@9',NULL,'fr','<s>(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.</s>'),('h','i',2,2,5,'041@A3','041@A3','041@A3','fr','- une politique de sécurité relative au traitement des données à caractère personnel;'),('h','i',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic à des fins liées à la sécurité des réseaux et de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises permettra le traitement de ces données dans l\'intérêt légitime du contrôleur de données afin d\'éviter l\'accès non autorisé et la distribution de codes malveillants, ainsi que de mettre fin aux attaques par déni de service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\''),('h','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','fr','(26 quater) \'\'\'\'\'Lors \'\'\'\'\'de la \'\'\'\'\'définition \'\'\'\'\'des \'\'\'\'\'mesures d\'exécution relatives \'\'\'\'\'à \'\'\'\'\'la sécurité \'\'\'\'\'du \'\'\'\'\'traitement, conformément \'\'\'\'\'à \'\'\'\'\'la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités \'\'\'\'\'et \'\'\'\'\'organisations européennes pertinentes (ENISA, contrôleur européen de \'\'\'\'\'la \'\'\'\'\'protection \'\'\'\'\'des données \'\'\'\'\'et groupe de travail \"Article 29\"), ainsi \'\'\'\'\'que \'\'\'\'\'toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques \'\'\'\'\'et \'\'\'\'\'économiques disponibles aptes à améliorer \'\'\'\'\'la \'\'\'\'\'mise en œuvre \'\'\'\'\'de \'\'\'\'\'la directive 2002/58/CE.\'\'\'\'\''),('h','i',2,2,5,'15@A41','15@A41','15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.'),('h','i',2,2,5,'04412','04412','04412','fr','La Commission associe toutes les parties prenantes \'\'\'\'\'concernées, \'\'\'\'\'notamment afin de s\'informer des meilleures \'\'\'\'\'méthodes techniques et économiques \'\'\'\'\'disponibles \'\'\'\'\'aptes à \'\'\'\'\'améliorer la mise en œuvre de la présente directive.'),('h','i',2,2,5,'043@A2','043@A2','043@A2','fr','La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.'),('i','j',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('i','j',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('i','j',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, \'\'\'\'\'lors \'\'\'\'\'de \'\'\'\'\'l\'imposition d\'obligations de tarification en application de l\'article 13;\'\'\'\'\''),('i','j',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('i','j',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('i','j',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('i','j',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('i','j',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('i','j',2,1,1,'1212f@A','1212f@A',NULL,'fr','<s>f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;</s>'),('i','j',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive Cadre).\'\'\'\'\''),('i','j',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('i','j',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;'),('i','j',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('i','j',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('i','j',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('i','j',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('i','j',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('i','j',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;'),('i','j',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('i','j',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('i','j',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('i','j',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('i','j',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('i','j',2,1,1,'1212','1212','1212','fr','Les opérateurs \'\'\'\'\'peuvent \'\'\'\'\'notamment \'\'\'\'\'se voir \'\'\'\'\'imposer:'),('i','j',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'y compris toutes \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, <s>les politiques de gestion du trafic, </s>les modalités et conditions de fourniture et d\'utilisation et les prix.'),('i','j',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('i','j',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('i','j',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('i','j',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('i','j',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('i','j',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('i','j',2,2,4,'2231','2231','2231','fr','<s>3. </s>Une autorité réglementaire nationale peut \'\'\'\'\'définir \'\'\'\'\'des <s>orientations définissant des </s>exigences minimales en matière de qualité de service <s>et, le cas échéant, prendre d\'autres mesures </s>afin de prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux. \'\'\'\'\'Ces \'\'\'\'\'exigences \'\'\'\'\'prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre «cadre»).\'\'\'\'\''),('i','j',2,2,4,'2021h','2021h','2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.'),('i','j',2,2,4,'332@A','332@A','332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.'),('i','j',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('i','j',2,2,4,'2141e','2141e','2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('i','j',2,2,4,'214@A1','214@A1','214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('i','j',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent \'\'\'\'\'peuvent pratiquer \'\'\'\'\'une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.'),('i','j',2,2,4,'3412@A','3412@A',NULL,'fr','<s>Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.</s>'),('i','j',2,2,4,'2022','2022','2022','fr','Le contrat comporte également \'\'\'\'\'des \'\'\'\'\'informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.'),('i','j',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut, après consultation de l\'Autorité, \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées \'\'\'\'\'pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, \'\'\'\'\'à la suite d\'une consultation \'\'\'\'\'publique. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('i','j',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('i','j',2,2,4,'32@A','32@A',NULL,'fr','<s>Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.</s>'),('i','j',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;'),('i','j',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,'),('i','j',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('i','j',2,2,4,'214@A2','214@A2','214@A2','fr','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.'),('i','j',2,2,4,'2141d','2141d','2141d','fr','d) informer les abonnés quant à leur droit de \'\'\'\'\'décider si les \'\'\'\'\'des données à caractère personnel les concernant \'\'\'\'\'doivent figurer ou non \'\'\'\'\'dans un annuaire et aux types de données \'\'\'\'\'concernées, conformément à l\'article 12 de la directive «vie privée et communications électroniques; \'\'\'\'\'et'),('i','j',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('i','j',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('i','j',1,2,4,'20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.'),('i','j',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('i','j',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('i','j',2,2,4,'2811b@A','2811b@A',NULL,'fr','<s>b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.</s>'),('i','j',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.'),('i','j',2,2,4,'2141c','2141c','2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;'),('i','j',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('i','j',1,2,4,'20:14@C','20:14@C',NULL,'fr','<s>(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.</s>'),('i','j',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,'),('i','j',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('i','j',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'fr','<s>Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.</s>'),('i','j',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:'),('i','j',2,2,4,'282@A','282@A',NULL,'fr','<s>2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.</s>'),('i','j',2,2,4,'2141','2141','2141','fr','<s>4. </s>Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:'),('i','j',2,2,4,'2021b1','2021b1',NULL,'fr','<s>- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,</s>'),('i','j',2,2,4,'204',NULL,'204','fr','\'\'\'\'\'4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.\'\'\'\'\''),('i','j',1,2,4,'20:14@D','20:14@D','20:14@D','fr','(14 quinquies) Étant donné que des \'\'\'\'\'exigences \'\'\'\'\'disparates \'\'\'\'\'en matière de qualité de service \'\'\'\'\'nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute <s>orientation ou autre </s>mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.'),('i','j',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:'),('i','j',1,2,4,'20:14','20:14','20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).'),('i','j',1,2,4,'20:14@B','20:14@B','20:14@B','fr','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive \'\'\'\'\'“cadre” et les directives spécifiques s\'appliquent \'\'\'\'\'sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \'\'\'\'\'“simple transport” \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires tels que définis dans ladite directive. \'\'\'\'\'La directive \'\'\'\'\'«cadre» et les directives spécifiques n\'exigent \'\'\'\'\'pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.'),('i','j',2,2,4,'2021b','2021b','2021b','fr','b) le service fourni, y compris en particulier:'),('i','j',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('i','j',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;'),('i','j',1,2,4,'20:14@A','20:14@A','20:14@A','fr','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir \'\'\'\'\'fixer \'\'\'\'\'des <s>orientations définissant des </s>exigences minimales en matière de qualité de service en vertu de la directive \'\'\'\'\'2002/22/CE, compte tenu des \'\'\'\'\'intérêts des utilisateurs et \'\'\'\'\'de \'\'\'\'\'toute autre circonstance \'\'\'\'\'pertinente.\'\'\'\'\''),('i','j',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('i','j',2,2,4,'333',NULL,'333','fr','\'\'\'\'\'3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.\'\'\'\'\''),('i','j',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('i','j',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('i','j',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;\'\'\'\'\''),('i','j',2,2,4,'2021b5','2021b5','2021b5','fr','- le délai nécessaire au raccordement initial, et'),('i','j',2,2,4,'2141b','2141b','2141b','fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;'),('i','j',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).'),('i','j',2,2,4,'2232','2232','2232','fr','La Commission peut, après examen de ces \'\'\'\'\'exigences \'\'\'\'\'et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces \'\'\'\'\'exigences fixées au niveau national \'\'\'\'\'peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('i','j',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('i','j',2,2,4,'2021c','2021c','2021c','fr','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;'),('i','j',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('i','j',2,2,4,'2021e1','2021e1','2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs, et'),('i','j',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('i','j',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.'),('i','j',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('i','j',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.'),('i','j',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.'),('i','j',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'fr','<s>(b ter) Logiciels de protection</s>'),('i','j',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('i','j',2,2,4,'2141a','2141a','2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies \'\'\'\'\'immédiatement \'\'\'\'\'avant de connecter l\'appel;'),('i','j',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) \'\'\'\'\'sans préjudice de la directive 2000/31/CE sur le commerce électronique, \'\'\'\'\'les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs \'\'\'\'\'conséquences juridiques; \'\'\'\'\'et'),('i','j',2,2,4,'213','213','213','fr','<s>3. </s>Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que, lorsque \'\'\'\'\'de \'\'\'\'\'tels \'\'\'\'\'guides ou \'\'\'\'\'techniques analogues ne sont pas disponibles sur le marché \'\'\'\'\'gratuitement ou à un prix \'\'\'\'\'raisonnable, les autorités réglementaires nationales en assurent la disponibilité, soit elles-mêmes, soit par l\'intermédiaire de tiers. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations \'\'\'\'\'sur les tarifs \'\'\'\'\'publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('i','j',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('i','j',2,2,4,'2021e2','2021e2','2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('i','j',2,2,4,'2821','2821','2821','fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('i','j',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('i','j',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,'),('i','j',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'fr','<s>Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.</s>'),('i','j',2,2,4,'216',NULL,'216','fr','\'\'\'\'\'6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.\'\'\'\'\''),('i','j',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;'),('i','j',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques \'\'\'\'\'répertoriés dans \'\'\'\'\'leurs plans nationaux d\'attribution des \'\'\'\'\'fréquences. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('i','j',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité réglementaire \'\'\'\'\'en assurant une approche cohérente de \'\'\'\'\'la \'\'\'\'\'régulation sur \'\'\'\'\'des \'\'\'\'\'périodes d\'examen successives;\'\'\'\'\''),('i','j',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('i','j',2,1,3,'084@A','084@A','084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:'),('i','j',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au \'\'\'\'\'second \'\'\'\'\'deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques.\'\'\'\'\''),('i','j',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('i','j',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis;'),('i','j',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;'),('i','j',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('i','j',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('i','j',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('i','j',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('i','j',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures <s>d\'application techniques </s>appropriées pour:'),('i','j',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.</s>'),('i','j',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire <s>prévue </s>à l\'article 9 concernant les \'\'\'\'\'radiofréquences, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('i','j',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('i','j',1,1,3,'09@C:26',NULL,'09@C:26','fr','\'\'\'\'\'(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).\'\'\'\'\''),('i','j',2,1,3,'0841g','0841g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).'),('i','j',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences lorsque leur utilisation est soumise à une autorisation générale,\'\'\'\'\''),('i','j',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.'),('i','j',2,1,3,'09@C1A','09@C1A','09@C1A','fr','\'\'\'\'\'- a) \'\'\'\'\'appliquer le programme de gestion du \'\'\'\'\'stratégique relatif au \'\'\'\'\'spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;'),('i','j',2,1,3,'0932c@A','0932c@A',NULL,'fr','<s>c bis) sauvegarder l\'utilisation efficiente des radiofréquences,</s>'),('i','j',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('i','j',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('i','j',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('i','j',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément \'\'\'\'\'à leurs obligations en vertu du traité et, le cas échéant, \'\'\'\'\'aux accords internationaux \'\'\'\'\'correspondants \'\'\'\'\'et peuvent tenir compte de considérations de politique \'\'\'\'\'publique telles que définies ci-dessous.\'\'\'\'\''),('i','j',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;'),('i','j',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('i','j',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences \'\'\'\'\'ou \'\'\'\'\'la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('i','j',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('i','j',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à \'\'\'\'\'ce que le coût de l\'accès aux ressources tienne dûment compte \'\'\'\'\'des risques \'\'\'\'\'encourus par \'\'\'\'\'les investisseurs et les entreprises bénéficiant de \'\'\'\'\'l\'accès;\'\'\'\'\''),('i','j',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('i','j',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('i','j',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('i','j',2,1,3,'0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('i','j',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('i','j',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité;\'\'\'\'\''),('i','j',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:'),('i','j',2,1,3,'082c','082c','082c','fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et'),('i','j',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'les interférences nuisibles, notamment afin d\'assurer \'\'\'\'\'la \'\'\'\'\'qualité technique du service et l\'utilisation efficace des radiofréquences,\'\'\'\'\''),('i','j',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('i','j',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('i','j',2,1,3,'0841g@A','0841g@A','0841g@A','fr','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.'),('i','j',2,1,3,'09@C1c',NULL,'09@C1c','fr','\'\'\'\'\'c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.\'\'\'\'\''),('i','j',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, \'\'\'\'\'qui ont pour objet de \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'conformément à \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.'),('i','j',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('i','j',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('i','j',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('i','j',2,1,3,'0932b@A','0932b@A',NULL,'fr','<s>b bis) garantir la qualité technique des services,</s>'),('i','j',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('i','j',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et \'\'\'\'\'à \'\'\'\'\'l\'assignation des radiofréquences \'\'\'\'\'à partir du [date \'\'\'\'\'de transposition de la présente \'\'\'\'\'directive].\'\'\'\'\''),('i','j',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('i','j',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('i','j',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).\'\'\'\'\''),('i','j',3,1,2,'A1A',NULL,'A1A','fr','\'\'\'\'\'A. Conditions dont peut être assortie une autorisation générale\'\'\'\'\''),('i','j',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('i','j',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('i','j',2,2,5,'066@A','066@A','066@A','fr','6 bis. \'\'\'\'\'Les \'\'\'\'\'données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'no \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications \'\'\'\'\'électroniques \'\'\'\'\'ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement <s>doit </s>se \'\'\'\'\'limite \'\'\'\'\'au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.'),('i','j',2,2,5,'04411','04411','04411','fr','<s>4. </s>Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 \'\'\'\'\'quinquies, \'\'\'\'\'la Commission \'\'\'\'\'peut, \'\'\'\'\'après consultation du contrôleur européen de la protection des données, \'\'\'\'\'du groupe de protection \'\'\'\'\'des \'\'\'\'\'personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des \'\'\'\'\'parties prenantes concernées et de \'\'\'\'\'l\'E ISA, arrêter \'\'\'\'\'des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis \'\'\'\'\'à \'\'\'\'\'3 \'\'\'\'\'quinquies.\'\'\'\'\''),('i','j',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('i','j',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('i','j',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('i','j',2,2,5,'041@A5','041@A5',NULL,'fr','<s>- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.</s>'),('i','j',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('i','j',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('i','j',1,2,5,'03:27@A','03:27@A','03:27@A','fr','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. \'\'\'\'\'Ce sont des numéros uniques attribués aux appareils, \'\'\'\'\'tels que les ordinateurs ou les dispositifs mobiles \'\'\'\'\'intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. \'\'\'\'\'Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent \'\'\'\'\'rapidement (y compris le déploiement d\'IPv6), \'\'\'\'\'des questions se posent quant à leur \'\'\'\'\'traitement \'\'\'\'\'à titre de données à caractère personnel dans certaines circonstances. \'\'\'\'\'Il y a donc lieu de suivre de près \'\'\'\'\'les \'\'\'\'\'évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, \'\'\'\'\'et \'\'\'\'\'à la lumière \'\'\'\'\'des propositions \'\'\'\'\'pertinentes \'\'\'\'\'en la matière.'),('i','j',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('i','j',1,2,5,'15@A:30@A','15@A:30@A',NULL,'fr','<s>(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.</s>'),('i','j',2,2,5,'043@B','043@B',NULL,'fr','<s>3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.</s>'),('i','j',2,2,5,'0434',NULL,'0434','fr','\'\'\'\'\'3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\''),('i','j',2,2,5,'181@A','181@A',NULL,'fr','<s>Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.</s>'),('i','j',2,2,5,'041@A4','041@A4',NULL,'fr','<s>- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et</s>'),('i','j',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('i','j',2,2,5,'041@A','041@A','041@A','fr','1 bis. Sans préjudice des dispositions de la directive \'\'\'\'\'95/46/CE, \'\'\'\'\'ces \'\'\'\'\'mesures, au minimum,\'\'\'\'\''),('i','j',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('i','j',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('i','j',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('i','j',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('i','j',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('i','j',2,2,5,'043@A1','043@A1',NULL,'fr','<s>3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.</s>'),('i','j',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('i','j',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('i','j',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('i','j',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les \'\'\'\'\'utilisateurs, et notamment un préjudice économique ou social ou l\'usurpation de l\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'les abonnés concernés par un tel incident de sécurité \'\'\'\'\'devraient être \'\'\'\'\'avertis \'\'\'\'\'sans retard, par le fournisseur de services pertinent, de toute violation de \'\'\'\'\'sécurité, afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre toutes \'\'\'\'\'les \'\'\'\'\'précautions qui s\'imposent. Dans \'\'\'\'\'les \'\'\'\'\'cas, notamment, \'\'\'\'\'où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), \'\'\'\'\'il est essentiel que \'\'\'\'\'les fournisseurs de services pertinents \'\'\'\'\'avertissent \'\'\'\'\'immédiatement <s>et directement </s>les utilisateurs concernés. \'\'\'\'\'Les \'\'\'\'\'fournisseurs devraient \'\'\'\'\'également informer \'\'\'\'\'une \'\'\'\'\'fois par an \'\'\'\'\'les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours \'\'\'\'\'des douze mois précédents. \'\'\'\'\'Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.'),('i','j',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('i','j',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('i','j',2,2,5,'0432','0432','0432','fr','\'\'\'\'\'3 bis. La notification de la violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le \'\'\'\'\'fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'a prouvé à \'\'\'\'\'la \'\'\'\'\'satisfaction \'\'\'\'\'de \'\'\'\'\'l\'autorité compétente qu\'il y a raisonnablement peu de chances \'\'\'\'\'pour \'\'\'\'\'que ladite violation porte préjudice aux \'\'\'\'\'droits \'\'\'\'\'ou aux \'\'\'\'\'intérêts des consommateurs.'),('i','j',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('i','j',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('i','j',2,2,5,'043@A4','043@A4',NULL,'fr','<s>Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('i','j',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('i','j',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('i','j',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('i','j',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('i','j',1,2,5,'143:35@B',NULL,'143:35@B','fr','\'\'\'\'\'(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.\'\'\'\'\''),('i','j',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('i','j',2,2,5,'151@B','151@B','151@B','fr','1 ter. Les fournisseurs de services de communications accessibles au public <s>et les fournisseurs de services de la société d\'information </s>informent sans retard indu les autorités <s>indépendantes en matière </s>de \'\'\'\'\'contrôle instituées conformément à l\'article 28 \'\'\'\'\'de \'\'\'\'\'la directive 95/46/CE de \'\'\'\'\'toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité <s>indépendante concernée en matière </s>de \'\'\'\'\'contrôle concernée \'\'\'\'\'informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.'),('i','j',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('i','j',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('i','j',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('i','j',2,2,5,'043@A3','043@A3',NULL,'fr','<s>Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.</s>'),('i','j',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('i','j',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('i','j',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('i','j',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('i','j',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('i','j',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur n\'est permis qu\'à condition que \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'soit \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer \'\'\'\'\'ou à faciliter \'\'\'\'\'la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('i','j',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('i','j',1,2,5,'01:26@A','01:26@A','01:26@A','fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie \'\'\'\'\'privée, \'\'\'\'\'en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('i','j',2,2,5,'0433','0433','0433','fr','\'\'\'\'\'3 ter. \'\'\'\'\'La notification d\'une violation \'\'\'\'\'des données \'\'\'\'\'à \'\'\'\'\'caractère personnel à l\'abonné \'\'\'\'\'ou \'\'\'\'\'au \'\'\'\'\'particulier \'\'\'\'\'concerné \'\'\'\'\'n\'est pas nécessaire si le fournisseur a prouvé à \'\'\'\'\'la satisfaction de \'\'\'\'\'l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('i','j',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('i','j',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('i','j',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('i','j',2,2,5,'181','181','181','fr','Au plus tard \'\'\'\'\'trois \'\'\'\'\'ans après \'\'\'\'\'le \'\'\'\'\'date \'\'\'\'\'limite pour la mise \'\'\'\'\'en \'\'\'\'\'œuvre \'\'\'\'\'de \'\'\'\'\'l\'acte modificatif, \'\'\'\'\'la <s>présente directive.), la </s>Commission présente au Parlement européen et au Conseil, après consultation du groupe de \'\'\'\'\'protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE \'\'\'\'\'et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive \'\'\'\'\'2002/58/CE \'\'\'\'\'et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'et \'\'\'\'\'aux notifications des violations \'\'\'\'\', \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, <s>du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, </s>ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('i','j',2,2,5,'143','143','143','fr','<s>3. </s>Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière \'\'\'\'\'compatible \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('i','j',2,2,5,'041@A2','041@A2','041@A2','fr','- \'\'\'\'\'protègent \'\'\'\'\'les \'\'\'\'\'données à caractère personnel stockées ou transmises \'\'\'\'\'contre \'\'\'\'\'la destruction accidentelle \'\'\'\'\'ou \'\'\'\'\'illicite, la perte \'\'\'\'\'ou \'\'\'\'\'l\'altération accidentelles et le stockage, le traitement, l\'accès \'\'\'\'\'ou \'\'\'\'\'la divulgation non autorisés \'\'\'\'\'ou \'\'\'\'\'illicites; et\'\'\'\'\''),('i','j',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('i','j',2,2,5,'041@B','041@B','041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au \'\'\'\'\'public, \'\'\'\'\'ainsi qu\'à émettre des recommandations sur les meilleures pratiques <s>et les indicateurs de résultats </s>concernant le degré de sécurité que ces mesures devraient atteindre.'),('i','j',2,2,5,'041@A1','041@A1','041@A1','fr','- \'\'\'\'\'garantissent \'\'\'\'\'que seules des personnes autorisées \'\'\'\'\'peuvent \'\'\'\'\'avoir accès aux données à caractère \'\'\'\'\'personnel\'\'\'\'\''),('i','j',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('i','j',2,2,5,'0431','0431','0431','fr','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'informe \'\'\'\'\'sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État \'\'\'\'\'membre, ainsi que l\'abonné ou le particulier concerné, \'\'\'\'\'de cette \'\'\'\'\'violation, dans le respect des dispositions des paragraphes 3 bis et 3 ter. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'abonné ou au particulier concerné \'\'\'\'\'décrit au minimum la nature de la \'\'\'\'\'violation, indique des points de contact où des informations supplémentaires peuvent être obtenues \'\'\'\'\'et recommande des mesures à prendre pour en atténuer les conséquences négatives \'\'\'\'\'possibles de la violation des données à caractère personnel. \'\'\'\'\'Ladite notification décrit en outre les conséquences de la violation \'\'\'\'\'des données à caractère personnel \'\'\'\'\'et les mesures \'\'\'\'\'proposées ou \'\'\'\'\'prises par le fournisseur pour y remédier.'),('i','j',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('i','j',1,2,5,'06:26@B','06:26@B','06:26@B','fr','(26 ter) Le traitement des données relatives au trafic \'\'\'\'\'par \'\'\'\'\'des \'\'\'\'\'prestataires de services de sécurité agissant en qualité de contrôleurs de données, afin d\'assurer \'\'\'\'\'la sécurité des réseaux et de \'\'\'\'\'l\'information et notamment de garantir \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou \'\'\'\'\'transmises, peut, \'\'\'\'\'dans \'\'\'\'\'des circonstances normales, être considéré comme étant effectué dans \'\'\'\'\'l\'intérêt légitime du contrôleur de données \'\'\'\'\'au sens de l\'article 7, point f), de la directive 95/46/CE relative à la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à éviter \'\'\'\'\'l\'accès non autorisé \'\'\'\'\'à des réseaux de communications électroniques ou \'\'\'\'\'et la distribution de codes malveillants, \'\'\'\'\'ou à \'\'\'\'\'mettre fin \'\'\'\'\'à des \'\'\'\'\'attaques par déni de \'\'\'\'\'service.\'\'\'\'\''),('i','j',2,2,5,'041@A3','041@A3','041@A3','fr','- \'\'\'\'\'assurent la mise en œuvre d\'une \'\'\'\'\'politique de sécurité relative au traitement des données à caractère \'\'\'\'\'personnel.\'\'\'\'\''),('i','j',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','fr','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.'),('i','j',2,2,5,'15@A41','15@A41','15@A41','fr','<s>4. </s>Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation <s>de l\'ENISA, </s>du groupe de \'\'\'\'\'protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de \'\'\'\'\'travail \'\'\'\'\'«article 29»), \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes et, le cas échéant, de l\'ENISA.\'\'\'\'\''),('i','j',2,2,5,'04412','04412','04412','fr','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.'),('i','j',2,2,5,'043@A2','043@A2',NULL,'fr','<s>La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.</s>'),('j','k',2,2,4,'2141d','2141d','2141d','de','\'\'\'\'\'c) entsprechend \'\'\'\'\'Artikel 12 der \'\'\'\'\'Richtlinie 2002/58/EG \'\'\'\'\'die \'\'\'\'\'Teilnehmer \'\'\'\'\'über ihr \'\'\'\'\'Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu \'\'\'\'\'unterrichten \'\'\'\'\'und'),('j','k',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('j','k',2,2,4,'2021b3','2021b3','2021b3','de','- \'\'\'\'\'angebotenes Mindestniveau der \'\'\'\'\'Dienstqualität, \'\'\'\'\'insbesondere die Frist bis zum erstmaligen Anschluss sowie \'\'\'\'\'gegebenenfalls \'\'\'\'\'andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;\'\'\'\'\''),('j','k',2,2,4,'334','334',NULL,'de','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','k',2,2,4,'2812','2812','2812','de','Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist; ferner müssen sie verlangen können, \'\'\'\'\'dass Anbieter elektronischer Kommunikationsdienste in diesen \'\'\'\'\'Fällen \'\'\'\'\'die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\''),('j','k',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Die Mitgliedstaaten können ferner verlangen, dass der \'\'\'\'\'Vertrag <s>enthält </s>auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'gegebenenfalls zu diesem Zweck bereitgestellten \'\'\'\'\'Informationen \'\'\'\'\'nach Artikel 21 Absatz 4a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener \'\'\'\'\'Daten enthält, \'\'\'\'\'die <s>in Artikel 21 Absatz 4a genannt und </s>für den angebotenen Dienst von Bedeutung sind.'),('j','k',2,2,4,'214@A1','214@A1','214@A1','de','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'können verlangen, \'\'\'\'\'dass die <s>nationalen Regulierungsbehörden die </s>in Absatz \'\'\'\'\'3 \'\'\'\'\'genannten Unternehmen \'\'\'\'\'erforderlichenfalls \'\'\'\'\'Informationen von öffentlichem Interesse \'\'\'\'\'kostenlos \'\'\'\'\'an bestehende und neue Teilnehmer \'\'\'\'\'weitergeben. Die betreffenden \'\'\'\'\'Informationen werden \'\'\'\'\'in diesem Fall \'\'\'\'\'von den zuständigen öffentlichen Behörden in \'\'\'\'\'einem vereinheitlichten Format \'\'\'\'\'erstellt und erstrecken sich unter anderem auf folgende Themen:'),('j','k',2,2,4,'2141e','2141e','2141e','de','\'\'\'\'\'d) \'\'\'\'\'behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu \'\'\'\'\'unterrichten.\'\'\'\'\''),('j','k',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'einen geeigneten Konsultationsmechanismus \'\'\'\'\'einrichten. \'\'\'\'\'Ein solcher Mechanismus könnte \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner \'\'\'\'\'könnte \'\'\'\'\'ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung \'\'\'\'\'führen.\'\'\'\'\''),('j','k',2,2,4,'332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus \'\'\'\'\'können \'\'\'\'\'die nationalen Regulierungsbehörden und andere zuständige Behörden, <s>soweit dies angemessen ist, </s>die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert \'\'\'\'\'sind, fördern. \'\'\'\'\'Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('j','k',2,2,4,'2021h','2021h','2021h','de','h) die \'\'\'\'\'Arten \'\'\'\'\'von Maßnahmen, \'\'\'\'\'mit denen \'\'\'\'\'das Unternehmen, das den Anschluss \'\'\'\'\'an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste \'\'\'\'\'bereitstellt, \'\'\'\'\'auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren kann.\'\'\'\'\''),('j','k',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('j','k',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('j','k',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('j','k',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('j','k',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('j','k',2,2,4,'2231','2231','223','de','\'\'\'\'\'3. Um \'\'\'\'\'eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern, stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in \'\'\'\'\'der \'\'\'\'\'Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('j','k',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('j','k',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('j','k',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('j','k',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('j','k',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('j','k',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur \'\'\'\'\'2000 \'\'\'\'\'Buchführung, technische Spezifikationen, Netzmerkmale, <s>einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, </s>Bereitstellungs- \'\'\'\'\'und \'\'\'\'\'Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('j','k',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('j','k',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('j','k',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('j','k',2,1,1,'094','094','094','de','4. \'\'\'\'\'Obliegen \'\'\'\'\'einem Betreiber \'\'\'\'\'Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur Teilnehmeranschlussleitung \'\'\'\'\'an einem bestimmten \'\'\'\'\'Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('j','k',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('j','k',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, \'\'\'\'\'auch durch wirtschaftlich effizienten Wettbewerb \'\'\'\'\'im Bereich Infrastruktur;'),('j','k',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('j','k',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('j','k',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('j','k',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j','k',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('j','k',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 \'\'\'\'\'Absatz 1 \'\'\'\'\'der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('j','k',2,1,1,'1221c','1221c','1221c','de','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung <s>etwaiger öffentlicher Investitionen und </s>der Investitionsrisiken;'),('j','k',2,1,1,'1221','1221','1221','de','2. \'\'\'\'\'Bei der Prüfung der \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'und \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'wie \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'auferlegt werden können, \'\'\'\'\'tragen \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('j','k',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('j','k',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('j','k',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('j','k',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('j','k',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('i','k',2,2,5,'04412','04412',NULL,'de','<s>Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.</s>'),('i','k',2,2,5,'043@A2','043@A2',NULL,'de','<s>Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.</s>'),('j','k',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('i','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'de','<s>(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.</s>'),('i','k',2,2,5,'15@A41','15@A41','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung der \'\'\'\'\'ENISA, der \'\'\'\'\'Datenschutzgruppe \'\'\'\'\'und der betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('i','k',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('i','k',2,2,5,'041@A3','041@A3',NULL,'de','<s>- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,</s>'),('i','k',1,2,5,'06:26@B','06:26@B','06:26@B','de','\'\'\'\'\'(26a) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten \'\'\'\'\'in dem für die Aufdeckung, Lokalisierung \'\'\'\'\'und \'\'\'\'\'Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, \'\'\'\'\'durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, \'\'\'\'\'trägt dazu bei, \'\'\'\'\'unberechtigten Zugang und die Verbreitung störender Programmcodes <s>zu unterbinden </s>sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation <s>abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien </s>zu \'\'\'\'\'unterbinden.\'\'\'\'\''),('i','k',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('i','k',2,2,5,'041@B','041@B',NULL,'de','<s>1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.</s>'),('i','k',2,2,5,'0431','0431','0431','de','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten <s>im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, </s>muss der Betreiber der \'\'\'\'\'betroffenen \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdienste <s>und jedes Unternehmen, </s>das \'\'\'\'\'Ausmaß \'\'\'\'\'der \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'bewerten, \'\'\'\'\'die \'\'\'\'\'Schwere \'\'\'\'\'der <s>Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der </s>Verletzung \'\'\'\'\'einschätzen \'\'\'\'\'und \'\'\'\'\'erwägen, ob \'\'\'\'\'die zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde <s>müssen zusätzlich die Folgen der Verletzung </s>und <s>die vom Betreiber nach </s>der \'\'\'\'\'betroffene Teilnehmer über die \'\'\'\'\'Verletzung \'\'\'\'\'unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.\'\'\'\'\''),('i','k',2,2,5,'041@A1','041@A1',NULL,'de','<s>- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,</s>'),('i','k',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('i','k',2,2,5,'041@A2','041@A2',NULL,'de','<s>- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,</s>'),('i','k',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist.\'\'\'\'\''),('i','k',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('i','k',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('i','k',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('i','k',2,2,5,'181','181',NULL,'de','<s>18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('i','k',2,2,5,'0433','0433','0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers sind mindestens \'\'\'\'\'die \'\'\'\'\'Art der Verletzung des Schutzes personenbezogener Daten und \'\'\'\'\'die \'\'\'\'\'Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen zur Abschwächung möglicher negativer Auswirkungen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'vorgeschlagen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('i','k',2,2,5,'044',NULL,'044','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3 und 3a vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit, der Datenschutzgruppe und des Europäischen Daten- schutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('i','k',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('i','k',1,2,5,'01:26@A','01:26@A',NULL,'de','<s>(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.</s>'),('i','k',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('i','k',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen nur unter der Bedingung gestattet \'\'\'\'\'ist, \'\'\'\'\'dass \'\'\'\'\'der betreffende Teilnehmer oder Nutzer <s>nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und </s>gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung \'\'\'\'\'oder Erleichterung \'\'\'\'\'der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('i','k',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('i','k',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'in die Rahmenrichtlinie übernommen (“Anruf” \'\'\'\'\'eine über einen öffentlich zugänglichen \'\'\'\'\'elektronischen Kommunikationsdienst \'\'\'\'\'aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Sprachkommunikation ermöglicht.)\'\'\'\'\''),('i','k',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('i','k',2,2,5,'15@A2','15@A2','15@A2','de','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Behörden \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('i','k',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffent-lichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 6a \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('i','k',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('i','k',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('i','k',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('i','k',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('i','k',2,2,5,'043@A3','043@A3',NULL,'de','<s>Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.</s>'),('i','k',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('i','k',2,2,5,'151@B','151@B',NULL,'de','<s>1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.</s>'),('i','k',2,2,5,'043@A4','043@A4',NULL,'de','<s>Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('i','k',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('i','k',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('i','k',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Behörden \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('i','k',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('i','k',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('i','k',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('i','k',2,2,5,'0432','0432','0432','de','\'\'\'\'\'Stellt \'\'\'\'\'die \'\'\'\'\'Verletzung personenbezogener \'\'\'\'\'Daten \'\'\'\'\'eine ernsthafte Bedrohung \'\'\'\'\'der \'\'\'\'\'Privatsphäre des Teilnehmers dar, so benachrichtigt \'\'\'\'\'der \'\'\'\'\'Betreiber \'\'\'\'\'der \'\'\'\'\'betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'die \'\'\'\'\'zuständige nationale Behörde \'\'\'\'\'und \'\'\'\'\'den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.\'\'\'\'\''),('i','k',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines \'\'\'\'\'einzelnen \'\'\'\'\'Teilnehmers <s>oder einer Person </s>führt, kann \'\'\'\'\'erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der \'\'\'\'\'Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung \'\'\'\'\'die \'\'\'\'\'damit verbundenen Risiken evaluieren, indem er beispielsweise \'\'\'\'\'die \'\'\'\'\'Art der von der Verletzung \'\'\'\'\'betroffenen \'\'\'\'\'Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), \'\'\'\'\'die \'\'\'\'\'Ursache \'\'\'\'\'und \'\'\'\'\'das Ausmaß \'\'\'\'\'der \'\'\'\'\'Sicherheitsverletzung, \'\'\'\'\'die \'\'\'\'\'Zahl der betroffenen Teilnehmer \'\'\'\'\'und <s>-interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur </s>die \'\'\'\'\'mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. Teilnehmer, \'\'\'\'\'die \'\'\'\'\'von \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'betroffen \'\'\'\'\'sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. \'\'\'\'\'Die Benachrichtigung <s>der nationalen Behörden und der Nutzer </s>sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den <s>Schutz der </s>betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('i','k',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('i','k',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('i','k',2,2,5,'043@A1','043@A1','043@A','de','3a. Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde \'\'\'\'\'in der Lage ist, ausführliche Vorschriften festzulegen \'\'\'\'\'und \'\'\'\'\'gegebenenfalls Anweisungen zu erteilen bezüglich \'\'\'\'\'der \'\'\'\'\'Umstände, unter denen \'\'\'\'\'die \'\'\'\'\'Benachrichtigung über eine \'\'\'\'\'Verletzung \'\'\'\'\'des Schutzes personenbezogener Daten durch \'\'\'\'\'den Betreiber \'\'\'\'\'eines \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates \'\'\'\'\'und <s>den Anbieter von Diensten </s>der \'\'\'\'\'Verfahrensweise für \'\'\'\'\'die \'\'\'\'\'Benachrichtigung.\'\'\'\'\''),('i','k',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('i','k',2,2,5,'0442','0442',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('i','k',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'Nutzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'Nutzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('i','k',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('i','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('i','k',2,2,5,'15@A42','15@A42',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('i','k',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('i','k',2,2,5,'041@A4','041@A4',NULL,'de','<s>- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und</s>'),('i','k',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('i','k',2,2,5,'041@A','041@A',NULL,'de','<s>1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:</s>'),('i','k',2,2,5,'181@A','181@A',NULL,'de','<s>Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.</s>'),('i','k',2,2,5,'043@B','043@B',NULL,'de','<s>3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.</s>'),('i','k',1,2,5,'15@A:30@A','15@A:30@A',NULL,'de','<s>(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.</s>'),('i','k',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Behörden \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('i','k',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('i','k',1,2,5,'03:27@A','03:27@A',NULL,'de','<s>(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.</s>'),('i','k',2,2,5,'041@A5','041@A5',NULL,'de','<s>- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.</s>'),('i','k',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('i','k',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('i','k',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('i','k',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('i','k',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('i','k',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('i','k',2,1,3,'0932b@A','0932b@A','0932b@A','de','ba) <s>zur </s>Gewährleistung der technischen Qualität der Dienste,'),('i','k',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('i','k',2,1,3,'0961','096','0961','de','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach \'\'\'\'\'dem \'\'\'\'\'[abhängig vom Zeitpunkt \'\'\'\'\'der \'\'\'\'\'Umsetzung] zugeteilt bzw. gewährt werden.\'\'\'\'\''),('i','k',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('i','k',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('i','k',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('i','k',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('i','k',3,1,2,'A1A',NULL,'A1A','de','\'\'\'\'\'A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können\'\'\'\'\''),('i','k',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('i','k',2,2,5,'022h','022h','022h','de','h) \'\'\'\'\'“elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('i','k',2,2,5,'066@A','066@A','066@A','de','6a. <s>Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können </s>Verkehrsdaten \'\'\'\'\'können \'\'\'\'\'im \'\'\'\'\'strikt notwendigen Ausmaß \'\'\'\'\'verarbeitet werden, um \'\'\'\'\'die Netz- \'\'\'\'\'und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) \'\'\'\'\'Nr. \'\'\'\'\'460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit \'\'\'\'\'zu gewährleisten.\'\'\'\'\''),('i','k',2,2,5,'04411','04411',NULL,'de','<s>4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3b vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.</s>'),('i','k',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('i','k',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'i) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('i','k',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','k',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('i','k',0,1,3,'09@C','09@C',NULL,'de','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('i','k',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.\'\'\'\'\''),('i','k',2,1,3,'0841g@A','0841g@A',NULL,'de','<s>ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.</s>'),('i','k',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung <s>der Möglichkeit </s>funktechnischer Störungen,'),('i','k',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.\'\'\'\'\''),('i','k',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;</s>'),('i','k',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird;\'\'\'\'\''),('i','k',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('i','k',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen \'\'\'\'\'in Bezug auf \'\'\'\'\'die <s>Nutzung bestimmter Arten von </s>für elektronische Kommunikationsdienste \'\'\'\'\'verwendeten Arten von \'\'\'\'\'Technologien vorsehen, wenn dies aus folgenden Gründen <s>erforderlich ist: den </s>erforderlich ist:'),('i','k',2,1,3,'0932d','0932d','0932d','de','d) \'\'\'\'\'Verwirklichung \'\'\'\'\'eines Ziels von allgemeinem Interesse \'\'\'\'\'gemäß \'\'\'\'\'Absatz 4.'),('i','k',2,1,3,'083d','083d','083d','de','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('i','k',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('i','k',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa \'\'\'\'\'größenbedingte Kostenvorteile \'\'\'\'\'und Interoperabilität der Dienste, zu erzielen. \'\'\'\'\'Dabei \'\'\'\'\'handeln sie im Einklang mit <s>den Artikeln 8b und 9c dieser Richtlinie und mit </s>der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).'),('i','k',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('i','k',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) \'\'\'\'\'effiziente \'\'\'\'\'Investitionen und Innovationen \'\'\'\'\'im Bereich neuer \'\'\'\'\'und \'\'\'\'\'verbesserter Infrastrukturen, auch unter Beachtung \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, fördern;\'\'\'\'\''),('i','k',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('i','k',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'dienen, das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, beispielsweise – unter anderem –\'\'\'\'\''),('i','k',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('i','k',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('i','k',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'Artikel 8, \'\'\'\'\'wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen. Sie halten dabei die \'\'\'\'\'einschlägigen \'\'\'\'\'internationalen \'\'\'\'\'Übereinkünfte \'\'\'\'\'ein und können öffentliche Belange berücksichtigen.'),('i','k',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.\'\'\'\'\''),('i','k',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('i','k',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('i','k',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('i','k',2,1,3,'0932c','0932c','0932c','de','c) <s>zur </s>Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('i','k',2,1,3,'09@C1A','09@C1A',NULL,'de','<s>-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;</s>'),('i','k',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('i','k',2,1,3,'0932c@A','0932c@A','0932c@A','de','ca) \'\'\'\'\'Gewährleistung \'\'\'\'\'der effizienten \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen oder\'\'\'\'\''),('i','k',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('i','k',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('i','k',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.</s>'),('i','k',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen <s>ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich </s>ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('i','k',2,1,3,'095','095','095','de','<s>5. </s>Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'5. \'\'\'\'\'Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('i','k',2,1,3,'084@Af','084@Af','084@Af','de','\'\'\'\'\'f) \'\'\'\'\'ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'dieser gegeben ist.\'\'\'\'\''),('i','k',2,1,3,'0841g','0841g',NULL,'de','<s>g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.</s>'),('i','k',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('i','k',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('i','k',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem nationalen Frequenzvergabeplan und \'\'\'\'\'der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('i','k',2,1,3,'09@C1','09@C1',NULL,'de','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen</s>'),('i','k',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('i','k',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;</s>'),('i','k',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum \'\'\'\'\'Nutzen \'\'\'\'\'der Verbraucher schützen und \'\'\'\'\'gegebenenfalls den \'\'\'\'\'Wettbewerb im Bereich Infrastruktur fördern;'),('i','k',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung \'\'\'\'\'fördern;\'\'\'\'\''),('i','k',2,1,3,'09@C1a','09@C1a',NULL,'de','<s>a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('i','k',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('i','k',2,1,3,'084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie \'\'\'\'\'unter anderem\'\'\'\'\''),('i','k',2,1,3,'084@Ae','084@Ae','084@Ae','de','\'\'\'\'\'e) \'\'\'\'\'die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('i','k',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzvergabeplan \'\'\'\'\'und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung \'\'\'\'\'stehen.\'\'\'\'\''),('i','k',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('i','k',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.</s>'),('i','k',2,2,4,'2821','2821',NULL,'de','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','k',2,2,4,'2021b2','2021b2','2021b2','de','- \'\'\'\'\'Informationen über die Verkehrsabwicklungsstrategien \'\'\'\'\'des \'\'\'\'\'Anbieters;\'\'\'\'\''),('i','k',2,2,4,'2021e2','2021e2','2021e2','de','- der bei \'\'\'\'\'Beendigung des Vertragsverhältnisses fälligen Entgelte \'\'\'\'\'einschließlich einer etwaigen Kostenanlastung für \'\'\'\'\'Endeinrichtungen;\'\'\'\'\''),('i','k',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('i','k',2,2,4,'213','213','213','de','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'von vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn diese auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('i','k',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungsbehörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('i','k',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, \'\'\'\'\'ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('i','k',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('i','k',2,2,4,'2021e1','2021e1','2021e1','de','- der \'\'\'\'\'Entgelte \'\'\'\'\'für die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('i','k',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('i','k',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und \'\'\'\'\'Tarife sowie \'\'\'\'\'über \'\'\'\'\'Standardkonditionen \'\'\'\'\'für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung <s>gemäß Anhang II </s>veröffentlichen. <s>Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. </s>Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen \'\'\'\'\'vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('i','k',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, <s>unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen </s>alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('i','k',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) die häufigsten Formen einer \'\'\'\'\'Nutzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre \'\'\'\'\'rechtlichen \'\'\'\'\'Folgen sowie'),('i','k',2,2,4,'2141a','2141a','2141a','de','a) bei \'\'\'\'\'Nummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, \'\'\'\'\'den Teil- nehmern \'\'\'\'\'die \'\'\'\'\'dafür \'\'\'\'\'geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen \'\'\'\'\'unmittelbar \'\'\'\'\'vor Herstellung der Verbindung bereitgestellt \'\'\'\'\'werden;\'\'\'\'\''),('i','k',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'de','<s>bb) Schutzsoftware</s>'),('i','k',2,2,4,'2822','2822',NULL,'de','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('i','k',2,2,4,'3412','3412',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('i','k',2,2,4,'214@A1b','214@A1b','214@A1b','de','b) \'\'\'\'\'Mittel \'\'\'\'\'des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('i','k',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('i','k',2,2,4,'2232','2232',NULL,'de','<s>Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','k',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('i','k',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('i','k',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und\'\'\'\'\''),('i','k',2,2,4,'2141b','2141b',NULL,'de','<s>b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,</s>'),('i','k',2,2,4,'2021b5','2021b5',NULL,'de','<s>- die Frist bis zum Erstanschluss und</s>'),('i','k',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich \'\'\'\'\'etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer \'\'\'\'\'Zugang zu umfassenden, vergleichbaren, \'\'\'\'\'zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('i','k',1,2,4,'20:14@A','20:14@A',NULL,'de','<s>(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.</s>'),('i','k',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('i','k',2,2,4,'3411','3411','341','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass <s>von unabhängigen Einrichtungen </s>transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen \'\'\'\'\'und \'\'\'\'\'/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese \'\'\'\'\'Verfahren <s>ermöglichen </s>eine gerechte und zügige <s>Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche </s>Beilegung von \'\'\'\'\'Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('i','k',1,2,4,'20:14','20:14','20:14','de','(14) <s>Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. </s>Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall <s>vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. \'\'\'\'\'Bei mangelndem Wettbewerb \'\'\'\'\'sollten <s>nach Wahl des Anbieters entweder </s>die \'\'\'\'\'zuständigen nationalen. Behörden \'\'\'\'\'die \'\'\'\'\'ihnen gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der Nutzer \'\'\'\'\'zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('i','k',1,2,4,'20:14@D','20:14@D',NULL,'de','<s>(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.</s>'),('i','k',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste, darunter \'\'\'\'\'insbesondere\'\'\'\'\''),('i','k',1,2,4,'20:14@B','20:14@B','20:14@B','de','\'\'\'\'\'(14a) Solange im Gemeinschaftsrecht einschlägige \'\'\'\'\'Vorschriften \'\'\'\'\'fehlen, \'\'\'\'\'werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der <s>zuständigen Behörden der </s>Mitgliedstaaten und nicht der Anbieter von \'\'\'\'\'Netzen \'\'\'\'\'oder Diensten der elektronischen Kommunikation, nach \'\'\'\'\'ordnungsgemäßen \'\'\'\'\'Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die \'\'\'\'\'Rahmenrichtlinie und die Einzelrichtlinien berühren \'\'\'\'\'nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die \'\'\'\'\'\"reine Durchleitung\" im Sinne jener Richtlinie \'\'\'\'\'durch zwischengeschaltete Diensteanbieter \'\'\'\'\'enthält.\'\'\'\'\''),('i','k',2,2,4,'2021b1','2021b1',NULL,'de','<s>- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,</s>'),('i','k',2,2,4,'204',NULL,'204','de','\'\'\'\'\'4. Die Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die Teilnehmer klar darüber unterrichtet werden, ob der Zugang zu Notdiensten bereitgestellt wird oder nicht und ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und bei jeder Änderung in Bezug auf den Zugang zu Notdiensten in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.\'\'\'\'\''),('i','k',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher und andere Endnutzer, die dies \'\'\'\'\'verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('i','k',2,2,4,'2141','2141','2141','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden die Unternehmen, die <s>den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche </s>elektronische Kommunikationsdienste bereitstellen, <s>unter anderem dazu </s>verpflichten \'\'\'\'\'können, unter anderem\'\'\'\'\''),('i','k',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'de','<s>Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.</s>'),('i','k',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses \'\'\'\'\'einschließlich'),('i','k',2,2,4,'282@A','282@A',NULL,'de','<s>2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.</s>'),('i','k',2,2,4,'2141c','2141c','2141c','de','\'\'\'\'\'b) \'\'\'\'\'die Teilnehmer über jede Änderung der \'\'\'\'\'Verkehrsabwicklungsstrategien des Anbieters \'\'\'\'\'zu \'\'\'\'\'unterrichten,\'\'\'\'\''),('i','k',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('i','k',1,2,4,'20:14@C','20:14@C',NULL,'de','<s>(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.</s>'),('i','k',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen \'\'\'\'\'Wartungsdienste \'\'\'\'\'und \'\'\'\'\'der verfügbaren \'\'\'\'\'Kundendienste sowie die Verfahren zur Kontaktaufnahme mit \'\'\'\'\'diesen Diensten;\'\'\'\'\''),('i','k',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie \'\'\'\'\'über \'\'\'\'\'die \'\'\'\'\'zur \'\'\'\'\'Gewährleistung \'\'\'\'\'eines vergleichbaren Zugangs für behinderte Nutzer \'\'\'\'\'getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('i','k',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('i','k',2,2,4,'2811b@A','2811b@A',NULL,'de','<s>ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.</s>'),('i','k',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus \'\'\'\'\'einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen der Verbraucher bei der elektronischen Kommunikation \'\'\'\'\'gebührend berücksichtigt werden.'),('i','k',2,2,4,'207','207','207','de','\'\'\'\'\'5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('i','k',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('i','k',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('i','k',1,2,4,'20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der \'\'\'\'\'Nutzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die \'\'\'\'\'Nutzung \'\'\'\'\'der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen \'\'\'\'\'könnten \'\'\'\'\'unter anderem \'\'\'\'\'Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über Verstöße \'\'\'\'\'gegen das Urheberrecht, \'\'\'\'\'andere \'\'\'\'\'Formen der unrechtmäßigen \'\'\'\'\'Nutzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die \'\'\'\'\'beispielsweise \'\'\'\'\'durch die Weitergabe \'\'\'\'\'personenbezogener \'\'\'\'\'Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in \'\'\'\'\'Artikel \'\'\'\'\'33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. <s>Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. </s>Diese Informationen sollten auch in die Verträge aufgenommen \'\'\'\'\'werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('i','k',2,2,4,'2021b3','2021b3','2021b3','de','- \'\'\'\'\'angebotenes Mindestniveau der \'\'\'\'\'Dienstqualität, \'\'\'\'\'insbesondere die Frist bis zum erstmaligen Anschluss sowie \'\'\'\'\'gegebenenfalls \'\'\'\'\'andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;\'\'\'\'\''),('i','k',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, \'\'\'\'\'die \'\'\'\'\'Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('i','k',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('i','k',2,2,4,'214@A2','214@A2',NULL,'de','<s>Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.</s>'),('i','k',2,2,4,'2141d','2141d','2141d','de','\'\'\'\'\'c) entsprechend Artikel 12 der Richtlinie 2002/58/EG \'\'\'\'\'die Teilnehmer über ihr Recht auf \'\'\'\'\'eine Entscheidung über \'\'\'\'\'Aufnahme \'\'\'\'\'oder Nichtaufnahme \'\'\'\'\'ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu \'\'\'\'\'unterrichten \'\'\'\'\'und'),('i','k',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('i','k',2,2,4,'32@A','32@A',NULL,'de','<s>Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.</s>'),('j','i',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j','i',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('j','i',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, \'\'\'\'\'y compris un partage des risques approprié entre les entreprises bénéficiant \'\'\'\'\'de \'\'\'\'\'l\'accès à ces nouvelles ressources;\'\'\'\'\''),('j','i',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('j','i',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('j','i',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('j','i',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('j','i',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('j','i',2,1,1,'1212f@A',NULL,'1212f@A','fr','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\''),('j','i',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\''),('j','i',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('j','i',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;'),('j','i',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('j','i',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('j','i',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('j','i',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('j','i',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('j','i',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;'),('j','i',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('j','i',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('j','i',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('j','i',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('j','i',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('j','i',2,1,1,'1212','1212','1212','fr','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:'),('j','i',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les restrictions en matière d\'accès aux services et applications, \'\'\'\'\'les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.'),('j','i',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('j','i',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('j','i',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('j','i',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('j','i',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('j','i',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('j','i',2,2,4,'2231','2231','2231','fr','\'\'\'\'\'3. \'\'\'\'\'Une autorité réglementaire nationale peut \'\'\'\'\'adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des \'\'\'\'\'exigences minimales en matière de qualité de service \'\'\'\'\'et, le cas échéant, prendre d\'autres mesures \'\'\'\'\'afin de prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus ou de les distribuer ou d\'utiliser des applications et services de leur choix ne soient pas indûment restreintes. \'\'\'\'\'Ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\''),('j','i',2,2,4,'2021h','2021h','2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.'),('j','i',2,2,4,'332@A','332@A','332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.'),('j','i',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('j','i',2,2,4,'2141e','2141e','2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('j','i',2,2,4,'214@A1','214@A1','214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('j','i',2,2,4,'2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.'),('j','i',2,2,4,'3412@A',NULL,'3412@A','fr','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\''),('j','i',2,2,4,'2022','2022','2022','fr','Le contrat comporte également \'\'\'\'\'toutes les \'\'\'\'\'informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.'),('j','i',2,2,4,'334','334','334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('j','i',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('j','i',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;'),('j','i',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,'),('j','i',2,2,4,'32@A',NULL,'32@A','fr','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\''),('j','i',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('j','i',2,2,4,'214@A2','214@A2','214@A2','fr','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.'),('j','i',2,2,4,'2141d','2141d','2141d','fr','d) informer les abonnés quant à leur droit de \'\'\'\'\'faire figurer \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et aux types de données \'\'\'\'\'concernées; \'\'\'\'\'et'),('j','i',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('j','i',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('j','i',1,2,4,'20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.'),('j','i',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('j','i',2,2,4,'207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('j','i',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.'),('j','i',2,2,4,'2811b@A',NULL,'2811b@A','fr','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\''),('j','i',2,2,4,'2141c','2141c','2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;'),('j','i',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('j','i',1,2,4,'20:14@C',NULL,'20:14@C','fr','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\''),('j','i',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,'),('j','i',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('j','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','fr','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\''),('j','i',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:'),('j','i',2,2,4,'282@A',NULL,'282@A','fr','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\''),('j','i',2,2,4,'2141','2141','2141','fr','\'\'\'\'\'4. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:'),('j','i',2,2,4,'2021b1','2021b','2021b1','fr','\'\'\'\'\'- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni \'\'\'\'\'en \'\'\'\'\'vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\''),('j','i',2,2,4,'204','204',NULL,'fr','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>'),('j','i',1,2,4,'20:14@D','20:14@D','20:14@D','fr','(14 quinquies) Étant donné que des \'\'\'\'\'mesures correctives \'\'\'\'\'disparates <s>en matière de qualité de service </s>nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute \'\'\'\'\'orientation ou autre \'\'\'\'\'mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.'),('j','i',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:'),('j','i',1,2,4,'20:14','20:14','20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).'),('j','i',1,2,4,'20:14@B','20:14@B','20:14@B','fr','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive \'\'\'\'\'2002/22/CE s\'applique \'\'\'\'\'sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires. \'\'\'\'\'La directive \'\'\'\'\'2002/22/CE n\'exige \'\'\'\'\'pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.'),('j','i',2,2,4,'2021b',NULL,'2021b','fr','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\''),('j','i',2,2,4,'3411','3411','3411','fr','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('j','i',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;'),('j','i',1,2,4,'20:14@A','20:14@A','20:14@A','fr','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir \'\'\'\'\'adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des \'\'\'\'\'exigences minimales en matière de qualité de service en vertu de la directive \'\'\'\'\'2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les \'\'\'\'\'intérêts des utilisateurs et <s>de </s>toute autre circonstance \'\'\'\'\'pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\''),('j','i',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('j','i',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('j','i',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('j','i',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('j','i',2,2,4,'2811a','2811a',NULL,'fr','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>'),('j','i',2,2,4,'2021b5','2021b5','2021b5','fr','- le délai nécessaire au raccordement initial, et'),('j','i',2,2,4,'2141b','2141b','2141b','fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;'),('j','i',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).'),('j','i',2,2,4,'2232','2232','2232','fr','La Commission peut, après examen de ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('j','i',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('j','i',2,2,4,'2021c','2021c','2021c','fr','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;'),('j','i',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('j','i',2,2,4,'2021e1','2021e1','2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs, et'),('j','i',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('j','i',2,2,4,'212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.'),('j','i',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('j','i',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.'),('j','i',2,2,4,'3412','3412','3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.'),('j','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','fr','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\''),('j','i',2,2,4,'2822','2822','2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('j','i',2,2,4,'2141a','2141a','2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies <s>immédiatement </s>avant de connecter l\'appel;'),('j','i',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs \'\'\'\'\'conséquences; \'\'\'\'\'et'),('j','i',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('j','i',2,2,4,'213','213','213','fr','\'\'\'\'\'3. \'\'\'\'\'Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales assurent, elles- mêmes ou par l\'intermédiaire \'\'\'\'\'de \'\'\'\'\'tiers, la disponibilité de ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, \'\'\'\'\'gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('j','i',2,2,4,'2021e2','2021e2','2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('j','i',2,2,4,'2821','2821','2821','fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('j','i',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('j','i',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,'),('j','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\''),('j','i',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('j','i',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;'),('j','i',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques \'\'\'\'\'conformément à \'\'\'\'\'leurs plans nationaux d\'attribution des \'\'\'\'\'fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('j','i',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité réglementaire \'\'\'\'\'grâce à \'\'\'\'\'la \'\'\'\'\'continuité \'\'\'\'\'des \'\'\'\'\'solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\''),('j','i',2,1,3,'09@C1a','09@C1a','09@C1a','fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('j','i',2,1,3,'084@A','084@A','084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:'),('j','i',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire au <s>second </s>deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\''),('j','i',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('j','i',2,1,3,'09@C1b','09@C1b','09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis;'),('j','i',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;'),('j','i',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('j','i',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('j','i',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('j','i',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j','i',2,1,3,'09@C1','09@C1','09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures \'\'\'\'\'d\'application techniques \'\'\'\'\'appropriées pour:'),('j','i',2,1,3,'09@C1d',NULL,'09@C1d','fr','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\''),('j','i',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('j','i',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('j','i',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('j','i',2,1,3,'0841g','0841g','0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).'),('j','i',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('j','i',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.'),('j','i',2,1,3,'09@C1A','09@C1A','09@C1A','fr','\'\'\'\'\'-a) \'\'\'\'\'appliquer le programme de gestion du <s>stratégique relatif au </s>spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;'),('j','i',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\''),('j','i',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('j','i',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('j','i',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('j','i',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément <s>à leurs obligations en vertu du traité et, le cas échéant, </s>aux accords internationaux <s>correspondants </s>et peuvent tenir compte de considérations de politique \'\'\'\'\'publique.\'\'\'\'\''),('j','i',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;'),('j','i',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('j','i',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences \'\'\'\'\'ou, comme établi dans la législation nationale conformément au droit communautaire, \'\'\'\'\'la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('j','i',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('j','i',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à \'\'\'\'\'une répartition \'\'\'\'\'des risques \'\'\'\'\'appropriée entre \'\'\'\'\'les investisseurs et les entreprises bénéficiant de \'\'\'\'\'l\'accès aux nouvelles ressources;\'\'\'\'\''),('j','i',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('j','i',2,1,3,'092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('j','i',2,1,3,'083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('j','i',2,1,3,'0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('j','i',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('j','i',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\''),('j','i',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:'),('j','i',2,1,3,'082c','082c','082c','fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et'),('j','i',2,1,3,'0932a','0932a','0932a','fr','a) éviter <s>les interférences nuisibles, notamment afin d\'assurer </s>la \'\'\'\'\'possibilité d\'interférences nuisibles,\'\'\'\'\''),('j','i',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('j','i',0,1,3,'09@C','09@C','09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('j','i',2,1,3,'0841g@A','0841g@A','0841g@A','fr','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.'),('j','i',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>'),('j','i',2,1,3,'09@C2','09@C2','09@C2','fr','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.'),('j','i',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('j','i',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('j','i',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('j','i',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('j','i',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('j','i',2,1,3,'096','096','096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et <s>à </s>l\'assignation des radiofréquences \'\'\'\'\'après le ... (Date \'\'\'\'\'de transposition de la présente \'\'\'\'\'directive).\'\'\'\'\''),('j','i',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('j','i',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('j','i',3,1,2,'A1A19','A1A19',NULL,'fr','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>'),('j','i',3,1,2,'A1A','A1A',NULL,'fr','<s>A. Conditions dont peut être assortie une autorisation générale</s>'),('j','i',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('j','i',2,2,5,'022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('j','i',2,2,5,'066@A','066@A','066@A','fr','6 bis. \'\'\'\'\'Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les \'\'\'\'\'données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications \'\'\'\'\'électroniques, d\'un service de la société de l\'information \'\'\'\'\'ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement \'\'\'\'\'doit \'\'\'\'\'se \'\'\'\'\'limiter \'\'\'\'\'au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.'),('j','i',2,2,5,'04411','04411','04411','fr','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 \'\'\'\'\'ter, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation du contrôleur européen de la protection des données, <s>du groupe de protection </s>des <s>personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des </s>parties prenantes concernées et de \'\'\'\'\'l\'ENISA, \'\'\'\'\'des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis \'\'\'\'\'et \'\'\'\'\'3 \'\'\'\'\'ter.\'\'\'\'\''),('j','i',2,2,5,'022i','022i',NULL,'fr','<s>i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.</s>'),('j','i',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('j','i',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('j','i',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('j','i',2,2,5,'041@A5',NULL,'041@A5','fr','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\''),('j','i',0,2,5,'18','18','18','fr','Article 18 − Réexamen'),('j','i',1,2,5,'03:27@A','03:27@A','03:27@A','fr','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. \'\'\'\'\'Elles identifient par un numéro les matériels qui interviennent dans le réseau, \'\'\'\'\'tels que les ordinateurs ou les dispositifs mobiles \'\'\'\'\'intelligents. \'\'\'\'\'Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent \'\'\'\'\'rapidement, \'\'\'\'\'des questions se posent quant à leur \'\'\'\'\'utilisation \'\'\'\'\'à titre de données à caractère personnel dans certaines circonstances. \'\'\'\'\'La Commission devrait dès lors réaliser une étude sur \'\'\'\'\'les \'\'\'\'\'adresses IP \'\'\'\'\'et \'\'\'\'\'leur utilisation et présenter \'\'\'\'\'des propositions \'\'\'\'\'appropriées \'\'\'\'\'en la matière.'),('j','i',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('j','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','fr','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\''),('j','i',2,2,5,'043@B',NULL,'043@B','fr','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\''),('j','i',2,2,5,'0434','0434',NULL,'fr','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('j','i',2,2,5,'181@A',NULL,'181@A','fr','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\''),('j','i',2,2,5,'041@A4',NULL,'041@A4','fr','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\''),('j','i',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('j','i',2,2,5,'041@A','041@A','041@A','fr','1 bis. Sans préjudice des dispositions de la directive \'\'\'\'\'95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\''),('j','i',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('j','i',2,2,5,'15@A42','15@A42','15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('j','i',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('j','i',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('j','i',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('j','i',2,2,5,'043@A1',NULL,'043@A1','fr','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\''),('j','i',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('j','i',2,2,5,'0442','0442','0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('j','i',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('j','i',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les \'\'\'\'\'utilisateurs. \'\'\'\'\'Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente \'\'\'\'\'devraient être \'\'\'\'\'averties \'\'\'\'\'sans retard, par le fournisseur de services pertinent, de toute violation de \'\'\'\'\'sécurité. L\'autorité compétente devrait définir le degré \'\'\'\'\'de \'\'\'\'\'gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services concernés qu\'ils avertissent sans délai indu et de manière appropriée \'\'\'\'\'les \'\'\'\'\'personnes touchées par la violation. De plus, dans \'\'\'\'\'les \'\'\'\'\'cas \'\'\'\'\'où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), <s>il est essentiel que </s>les fournisseurs de services pertinents \'\'\'\'\'devraient, en plus des autorités nationales compétentes, en avertir \'\'\'\'\'immédiatement \'\'\'\'\'et directement \'\'\'\'\'les utilisateurs concernés. \'\'\'\'\'Enfin, les \'\'\'\'\'fournisseurs devraient \'\'\'\'\'informer, sur \'\'\'\'\'une \'\'\'\'\'base annuelle, \'\'\'\'\'les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours \'\'\'\'\'de la période de référence. \'\'\'\'\'Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.'),('j','i',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('j','i',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('j','i',2,2,5,'0432','0432','0432','fr','\'\'\'\'\'Le \'\'\'\'\'fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'la société de l\'information, informent préalablement leurs utilisateurs \'\'\'\'\'pour \'\'\'\'\'éviter un danger imminent et direct pour les \'\'\'\'\'droits \'\'\'\'\'et les \'\'\'\'\'intérêts des consommateurs.'),('j','i',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('j','i',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('j','i',2,2,5,'043@A4',NULL,'043@A4','fr','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\''),('j','i',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('j','i',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('j','i',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('j','i',1,2,5,'143:35@B','143:35@B',NULL,'fr','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>'),('j','i',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('j','i',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('j','i',2,2,5,'151@B','151@B','151@B','fr','1 ter. Les fournisseurs de services de communications accessibles au public \'\'\'\'\'et les fournisseurs de services de la société d\'information \'\'\'\'\'informent sans retard indu les autorités \'\'\'\'\'indépendantes en matière \'\'\'\'\'de \'\'\'\'\'protection des données \'\'\'\'\'de <s>la directive 95/46/CE de </s>toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité \'\'\'\'\'indépendante \'\'\'\'\'concernée \'\'\'\'\'en matière de protection des données \'\'\'\'\'informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.'),('j','i',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('j','i',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('j','i',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('j','i',2,2,5,'043@A3',NULL,'043@A3','fr','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\''),('j','i',2,2,5,'141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('j','i',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('j','i',2,2,5,'15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('j','i',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('j','i',2,2,5,'022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('j','i',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('j','i',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('j','i',1,2,5,'01:26@A','01:26@A','01:26@A','fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie \'\'\'\'\'privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, \'\'\'\'\'en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('j','i',2,2,5,'0433','0433','0433','fr','<s>3 ter. </s>La notification d\'une violation \'\'\'\'\'de sécurité \'\'\'\'\'à \'\'\'\'\'un abonné \'\'\'\'\'ou \'\'\'\'\'un \'\'\'\'\'particulier <s>concerné </s>n\'est pas nécessaire si le fournisseur a prouvé à <s>la satisfaction de </s>l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('j','i',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('j','i',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('j','i',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('j','i',2,2,5,'181','181','181','fr','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après <s>le date limite pour </s>la \'\'\'\'\'date de l\'entrée \'\'\'\'\'en \'\'\'\'\'vigueur \'\'\'\'\'de <s>l\'acte modificatif, </s>la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au Conseil, après consultation du groupe de \'\'\'\'\'travail \"Article 29\" \'\'\'\'\'et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive <s>2002/58/CE </s>et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, <s>et </s>aux notifications des violations \'\'\'\'\'et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, \'\'\'\'\'du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('j','i',2,2,5,'041@A2','041@A2','041@A2','fr','- \'\'\'\'\'des mesures d\'ordre technique et organisationnel appropriées visant \'\'\'\'\'à \'\'\'\'\'protéger le réseau et les services \'\'\'\'\'contre \'\'\'\'\'une utilisation accidentelle, illicite \'\'\'\'\'ou \'\'\'\'\'non autorisée, \'\'\'\'\'ou \'\'\'\'\'contre les interférences \'\'\'\'\'ou \'\'\'\'\'les entraves préjudiciables à leur fonctionnement \'\'\'\'\'ou \'\'\'\'\'leur disponibilité;\'\'\'\'\''),('j','i',2,2,5,'143','143','143','fr','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.\'\'\'\'\''),('j','i',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('j','i',2,2,5,'041@B','041@B','041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au \'\'\'\'\'public et de services de la société de l\'information, \'\'\'\'\'ainsi qu\'à émettre des recommandations sur les meilleures pratiques \'\'\'\'\'et les indicateurs de résultats \'\'\'\'\'concernant le degré de sécurité que ces mesures devraient atteindre.'),('j','i',2,2,5,'041@A1','041@A1','041@A1','fr','- \'\'\'\'\'des mesures d\'ordre technique et organisationnel appropriées visant à garantir \'\'\'\'\'que seules des personnes autorisées \'\'\'\'\'puissent \'\'\'\'\'avoir accès aux données à caractère \'\'\'\'\'personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\''),('j','i',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('j','i',2,2,5,'0431','0431','0431','fr','3. En cas de violation de \'\'\'\'\'la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de \'\'\'\'\'données à caractère \'\'\'\'\'personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État \'\'\'\'\'membre \'\'\'\'\'de cette \'\'\'\'\'violation. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'et recommande des mesures à prendre pour en atténuer les conséquences négatives \'\'\'\'\'possibles. \'\'\'\'\'Ladite notification décrit en outre les conséquences de la violation <s>des données à caractère personnel </s>et les mesures <s>proposées ou </s>prises par le fournisseur pour y remédier.'),('j','i',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('j','i',2,2,5,'041@A3','041@A3','041@A3','fr','- \'\'\'\'\'une \'\'\'\'\'politique de sécurité relative au traitement des données à caractère \'\'\'\'\'personnel;\'\'\'\'\''),('j','i',1,2,5,'06:26@B','06:26@B','06:26@B','fr','(26 ter) Le traitement des données relatives au trafic \'\'\'\'\'à \'\'\'\'\'des \'\'\'\'\'fins liées à \'\'\'\'\'la sécurité des réseaux et de \'\'\'\'\'l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou \'\'\'\'\'transmises permettra le traitement de ces données \'\'\'\'\'dans <s>des circonstances normales, être considéré comme étant effectué dans </s>l\'intérêt légitime du contrôleur de données \'\'\'\'\'afin d\'éviter \'\'\'\'\'l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'ainsi que de \'\'\'\'\'mettre fin \'\'\'\'\'aux \'\'\'\'\'attaques par déni de \'\'\'\'\'service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\''),('j','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','fr','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.'),('j','i',2,2,5,'15@A41','15@A41','15@A41','fr','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de </s>travail \'\'\'\'\'\"Article 29\" et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\''),('j','i',2,2,5,'04412','04412','04412','fr','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.'),('j','i',2,2,5,'043@A2',NULL,'043@A2','fr','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\''),('i','k',2,2,4,'334','334',NULL,'de','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','k',2,2,4,'2812','2812','2812','de','Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist; ferner müssen sie verlangen können, \'\'\'\'\'dass Anbieter elektronischer Kommunikationsdienste in diesen \'\'\'\'\'Fällen \'\'\'\'\'die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('i','k',2,2,4,'3412@A','3412@A',NULL,'de','<s>Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.</s>'),('i','k',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Die Mitgliedstaaten können ferner verlangen, dass der \'\'\'\'\'Vertrag <s>enthält </s>auch die von den zuständigen öffentlichen Behörden \'\'\'\'\'gegebenenfalls zu diesem Zweck \'\'\'\'\'bereitgestellten Informationen \'\'\'\'\'nach Artikel 21 Absatz 4a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener \'\'\'\'\'Daten enthält, \'\'\'\'\'die <s>in Artikel 21 Absatz 4a genannt und </s>für den angebotenen Dienst von Bedeutung sind.'),('i','k',2,2,4,'2141e','2141e','2141e','de','\'\'\'\'\'d) \'\'\'\'\'behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu \'\'\'\'\'unterrichten.\'\'\'\'\''),('i','k',2,2,4,'214@A1','214@A1','214@A1','de','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'können verlangen, \'\'\'\'\'dass die <s>nationalen Regulierungsbehörden die </s>in Absatz \'\'\'\'\'3 \'\'\'\'\'genannten Unternehmen \'\'\'\'\'erforderlichenfalls \'\'\'\'\'Informationen von öffentlichem Interesse \'\'\'\'\'kostenlos \'\'\'\'\'an bestehende und neue Teilnehmer \'\'\'\'\'weitergeben. Die betreffenden \'\'\'\'\'Informationen werden \'\'\'\'\'in diesem Fall \'\'\'\'\'von den zuständigen öffentlichen Behörden in \'\'\'\'\'einem vereinheitlichten Format \'\'\'\'\'erstellt und erstrecken sich unter anderem auf folgende Themen:'),('i','k',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'einen geeigneten Konsultationsmechanismus \'\'\'\'\'einrichten. \'\'\'\'\'Ein solcher Mechanismus könnte \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner \'\'\'\'\'könnte \'\'\'\'\'ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung \'\'\'\'\'führen.\'\'\'\'\''),('i','k',2,2,4,'332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus \'\'\'\'\'können \'\'\'\'\'die nationalen Regulierungsbehörden und andere zuständige Behörden, <s>soweit dies angemessen ist, </s>die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert \'\'\'\'\'sind, fördern. \'\'\'\'\'Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('i','k',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('i','k',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('i','k',2,2,4,'2021h','2021h','2021h','de','h) die \'\'\'\'\'Arten \'\'\'\'\'von Maßnahmen, \'\'\'\'\'mit denen \'\'\'\'\'das Unternehmen, das den Anschluss \'\'\'\'\'an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste \'\'\'\'\'bereitstellt, \'\'\'\'\'auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren kann.\'\'\'\'\''),('i','k',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('i','k',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('i','k',2,2,4,'2231','2231','223','de','3. \'\'\'\'\'Um \'\'\'\'\'eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern, stellen die Mitgliedstaaten sicher, \'\'\'\'\'dass die \'\'\'\'\'nationalen Regulierungsbehörden in \'\'\'\'\'der \'\'\'\'\'Lage sind, Mindestanforderungen an \'\'\'\'\'die \'\'\'\'\'Dienstqualität \'\'\'\'\'der \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('i','k',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('i','k',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('i','k',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('i','k',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('i','k',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'darf \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt werden:\'\'\'\'\''),('i','k',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur \'\'\'\'\'2000 \'\'\'\'\'Buchführung, technische Spezifikationen, \'\'\'\'\'Netzmerkmale, \'\'\'\'\'Bereitstellungs- und \'\'\'\'\'Nutzungsbedingungen – einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('i','k',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('i','k',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'Notwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, \'\'\'\'\'auch durch wirtschaftlich effizienten Wettbewerb \'\'\'\'\'im Bereich Infrastruktur;'),('i','k',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('i','k',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('i','k',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('i','k',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('i','k',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('i','k',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('i','k',2,1,1,'094','094','094','de','4. \'\'\'\'\'Obliegen \'\'\'\'\'einem Betreiber \'\'\'\'\'Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur Teilnehmeranschlussleitung \'\'\'\'\'an einem bestimmten \'\'\'\'\'Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('i','k',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('i','k',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('i','k',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'Nutzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('i','k',2,1,1,'1212f@A','1212f@A',NULL,'de','<s>fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;</s>'),('i','k',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 \'\'\'\'\'Absatz 1 \'\'\'\'\'der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('i','k',2,1,1,'1221','1221','1221','de','2. \'\'\'\'\'Bei der Prüfung der \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'und \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'wie \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'auferlegt werden können, \'\'\'\'\'tragen \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('i','k',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung <s>etwaiger getätigter öffentlicher Investitionen und </s>der \'\'\'\'\'Investitionsrisiken;\'\'\'\'\''),('i','k',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('i','k',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('i','k',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('i','k',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','k',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('i','k',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('i','k',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','k',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','k',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffent-lichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 6a \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','k',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Behörden \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','k',2,2,5,'15@A41','15@A41','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, der Datenschutzgruppe \'\'\'\'\'und der betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('b','k',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','k',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','k',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','k',2,2,5,'0441','0441','044','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, \'\'\'\'\'2, \'\'\'\'\'3 \'\'\'\'\'und 3a \'\'\'\'\'vorgesehenen Maßnahmen kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der Europäischen \'\'\'\'\'Agentur \'\'\'\'\'für \'\'\'\'\'Netz- und Informationssicherheit, \'\'\'\'\'der \'\'\'\'\'Datenschutzgruppe \'\'\'\'\'und des Europäischen \'\'\'\'\'Daten- schutzbeauftragten Empfehlungen unter anderem \'\'\'\'\'in Bezug auf <s>die </s>Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen \'\'\'\'\'erlassen.\'\'\'\'\''),('b','k',2,2,5,'043@A',NULL,'043@A','de','\'\'\'\'\'3a. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('b','k',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26a) Die Verarbeitung von Verkehrsdaten in dem für die Aufdeckung, Lokalisierung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('b','k',2,2,5,'0431','043','0431','de','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten <s>im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, </s>muss der Betreiber der \'\'\'\'\'betroffenen \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß \'\'\'\'\'der \'\'\'\'\'Verletzung \'\'\'\'\'des \'\'\'\'\'Schutzes personenbezogener Daten bewerten, die Schwere \'\'\'\'\'der <s>Art der </s>Verletzung \'\'\'\'\'einschätzen \'\'\'\'\'und \'\'\'\'\'erwägen, ob \'\'\'\'\'die \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde \'\'\'\'\'und <s>die vom Betreiber nach </s>der \'\'\'\'\'betroffene Teilnehmer über die \'\'\'\'\'Verletzung \'\'\'\'\'unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.\'\'\'\'\''),('b','k',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','k',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.\'\'\'\'\''),('b','k',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('b','k',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','k',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','k',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','k',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','k',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','k',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken evaluieren, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich benachrichtigt <s>und darüber informiert </s>werden, \'\'\'\'\'damit \'\'\'\'\'sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('b','k',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('b','k',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('b','k',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','k',2,2,5,'181','181',NULL,'de','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('b','k',2,2,5,'0442','0442',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','k',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','k',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','k',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','k',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('b','k',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','k',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers sind mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen zur Abschwächung möglicher negativer Auswirkungen der Verletzung des Schutzes personenbezogener Daten vorgeschlagen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('b','k',2,2,5,'15@A42','15@A42',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','k',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','k',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','k',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','k',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'in die Rahmenrichtlinie übernommen (“Anruf” \'\'\'\'\'eine über einen öffentlich zugänglichen \'\'\'\'\'elektronischen Kommunikationsdienst \'\'\'\'\'aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Sprachkommunikation ermöglicht.)\'\'\'\'\''),('b','k',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','k',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','k',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','k',2,2,5,'15@A2','15@A2','15@A2','de','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Behörden \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','k',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Behörden \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','k',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('b','k',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','k',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('b','k',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','k',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','k',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','k',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','k',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'i) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','k',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit zu gewährleisten.\'\'\'\'\''),('b','k',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','k',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','k',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','k',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','k',2,2,5,'022h','022h','022h','de','h) \'\'\'\'\'“elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('b','k',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','k',3,1,2,'A1A19','A1A19','A1A19','de','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang \'\'\'\'\'der \'\'\'\'\'nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('b','k',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('b','k',2,1,3,'0961','096','0961','de','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die \'\'\'\'\'nach dem \'\'\'\'\'[abhängig vom Zeitpunkt der Umsetzung] zugeteilt bzw. gewährt werden.\'\'\'\'\''),('b','k',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','k',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','k',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','k',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','k',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('b','k',0,1,3,'09@C','09@C',NULL,'de','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('b','k',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.\'\'\'\'\''),('b','k',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','k',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.</s>'),('b','k',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','k',2,1,3,'084g','084g',NULL,'de','<s>g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.</s>'),('b','k',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b','k',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.\'\'\'\'\''),('b','k',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen \'\'\'\'\'in Bezug auf \'\'\'\'\'die \'\'\'\'\'für elektronische Kommunikationsdienste verwendeten \'\'\'\'\'Arten von <s>Funknetzen oder </s>Technologien <s>für drahtlosen Netzzugang </s>vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','k',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;</s>'),('b','k',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','k',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','k',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','k',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','k',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('b','k',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','k',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie \'\'\'\'\'im Einklang mit der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','k',2,1,3,'0932d','0932d','0932d','de','d) \'\'\'\'\'Verwirklichung eines Ziels von allgemeinem Interesse gemäß \'\'\'\'\'Absatz 4.'),('b','k',2,1,3,'083d','083d','083d','de','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','k',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel <s>im Einklang mit dem Gemeinschaftsrecht </s>dienen, \'\'\'\'\'das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, beispielsweise – unter anderem –\'\'\'\'\''),('b','k',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','k',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('b','k',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','k',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('b','k',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','k',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.\'\'\'\'\''),('b','k',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','k',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','k',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','k',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) Gewährleistung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','k',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('b','k',2,1,3,'095','095','095','de','<s>5. </s>Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'5. \'\'\'\'\'Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','k',2,1,3,'0932c','0932c','0932c','de','c) <s>zur </s>Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('b','k',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('b','k',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','k',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'f) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald dieser gegeben ist.\'\'\'\'\''),('b','k',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','k',2,1,3,'09@C1','09@C1',NULL,'de','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen</s>'),('b','k',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','k',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','k',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','k',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;</s>'),('b','k',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('b','k',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','k',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','k',2,1,3,'09@C1a','09@C1a',NULL,'de','<s>a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('b','k',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('b','k',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','k',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem\'\'\'\'\''),('b','k',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung fördern;\'\'\'\'\''),('b','k',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('b','k',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die <s>der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen </s>für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','k',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer etwaigen Kostenanlastung für Endeinrichtungen;\'\'\'\'\''),('b','k',2,2,4,'2821','2821',NULL,'de','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','k',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;\'\'\'\'\''),('b','k',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','k',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','k',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teil- nehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;\'\'\'\'\''),('b','k',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie\'\'\'\'\''),('b','k',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','k',2,2,4,'213','213','213','de','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung von \'\'\'\'\'vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn \'\'\'\'\'diese <s>sonst </s>auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','k',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','k',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('b','k',2,2,4,'3412','3412',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('b','k',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die öffentliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und Tarife \'\'\'\'\'sowie über Standardkonditionen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. \'\'\'\'\'Die nationalen Regulierungsbehörden können hinsichtlich der Form, \'\'\'\'\'in \'\'\'\'\'der diese Informationen \'\'\'\'\'zu \'\'\'\'\'veröffentlichen sind, weitere Anforderungen vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('b','k',2,2,4,'2822','2822',NULL,'de','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('b','k',2,2,4,'2021e1','2021e','2021e1','de','\'\'\'\'\'- \'\'\'\'\'der \'\'\'\'\'Entgelte für \'\'\'\'\'die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('b','k',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','k',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','k',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('b','k',2,2,4,'223','223','223','de','3. Um eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu verhindern, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass \'\'\'\'\'die <s>von den </s>nationalen Regulierungsbehörden \'\'\'\'\'in der Lage sind, \'\'\'\'\'Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, \'\'\'\'\'festzulegen.\'\'\'\'\''),('b','k',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','k',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','k',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','k',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('b','k',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','k',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','k',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('b','k',1,2,4,'20:14','20:14','20:14','de','(14) <s>Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. </s>Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall <s>vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. Bei mangelndem Wettbewerb sollten die \'\'\'\'\'zuständigen nationalen. Behörden \'\'\'\'\'die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht \'\'\'\'\'unangemessen \'\'\'\'\'beschränkt wird.'),('b','k',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','k',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','k',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('b','k',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','k',2,2,4,'3411','3411','341','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen \'\'\'\'\'und \'\'\'\'\'/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Beilegung von Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','k',2,2,4,'2021b','2021b','2021b','de','b) angebotene \'\'\'\'\'Dienste, darunter insbesondere\'\'\'\'\''),('b','k',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(14a) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien berühren nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die \"reine Durchleitung\" im Sinne jener Richtlinie durch zwischengeschaltete Diensteanbieter enthält.\'\'\'\'\''),('b','k',2,2,4,'2141','214','2141','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, <s>dazu </s>verpflichten können, \'\'\'\'\'unter anderem\'\'\'\'\''),('b','k',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob der Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und \'\'\'\'\'bei jeder Änderung \'\'\'\'\'in \'\'\'\'\'Bezug auf den \'\'\'\'\'Zugang zu Notdiensten \'\'\'\'\'in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.\'\'\'\'\''),('b','k',2,2,4,'2021e',NULL,'2021e','de','\'\'\'\'\'e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich\'\'\'\'\''),('b','k',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','k',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste sowie über \'\'\'\'\'die zur Gewährleistung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer \'\'\'\'\'getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','k',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','k',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die Interessen der Verbraucher \'\'\'\'\'bei \'\'\'\'\'der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','k',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Verfahren zur Kontaktaufnahme mit diesen Diensten;\'\'\'\'\''),('b','k',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten,\'\'\'\'\''),('b','k',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','k',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','k',2,2,4,'207','207','207','de','\'\'\'\'\'5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('b','k',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','k',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','k',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('b','k',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','k',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'c) entsprechend Artikel 12 der Richtlinie 2002/58/EG die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und\'\'\'\'\''),('b','k',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('b','k',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- angebotenes Mindestniveau der Dienstqualität, insbesondere die Frist bis zum erstmaligen Anschluss sowie gegebenenfalls andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;\'\'\'\'\''),('b','k',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','k',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, \'\'\'\'\'die \'\'\'\'\'Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('b','k',2,2,4,'334','334',NULL,'de','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','k',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in diesem Fall von den zuständigen öffentlichen Behörden in einem vereinheitlichten Format erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','k',2,2,4,'2812','2812','2812','de','Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist; ferner müssen sie verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('b','k',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können \'\'\'\'\'ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('b','k',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'d) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu unterrichten.\'\'\'\'\''),('b','k',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die \'\'\'\'\'zu \'\'\'\'\'diesem Zweck eingeführten Verfahren sollten aber nicht \'\'\'\'\'zu \'\'\'\'\'einer systematischen Überwachung \'\'\'\'\'der \'\'\'\'\'Internetnutzung führen.\'\'\'\'\''),('b','k',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','k',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','k',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','k',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','k',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','k',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','k',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('b','k',2,2,4,'2021h','2021h','2021h','de','h) <s>Maßnahmen, </s>die \'\'\'\'\'Arten von Maßnahmen, mit denen \'\'\'\'\'das Unternehmen, das den Anschluss \'\'\'\'\'an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste \'\'\'\'\'bereitstellt, \'\'\'\'\'auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren \'\'\'\'\'kann.'),('b','k',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','k',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','k',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur \'\'\'\'\'2000 \'\'\'\'\'Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('b','k',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','k',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','k',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('b','k',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;\'\'\'\'\''),('b','k',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','k',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','k',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','k',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','b',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','b',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','b',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','b',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','b',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','b',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','b',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','b',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','b',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','b',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Masten, Einstiegsschächten \'\'\'\'\'und \'\'\'\'\'Straßenverteilerkästen;\'\'\'\'\''),('a','b',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','b',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','b',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','b',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('a','b',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','b',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a','b',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','b',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','b',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','b',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','b',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','b',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','b',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','b',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','b',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','b',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','b',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','b',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','b',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','b',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','b',2,2,4,'206',NULL,'206','de','\'\'\'\'\'6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.\'\'\'\'\''),('a','b',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.\'\'\'\'\''),('a','b',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','b',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a','b',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.\'\'\'\'\''),('a','b',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.\'\'\'\'\''),('a','b',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und \'\'\'\'\'angebotene \'\'\'\'\'Dienstqualität sowie die Frist bis zum \'\'\'\'\'Erstanschluss;\'\'\'\'\''),('a','b',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Streitbeilegung ermöglichen, und \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','b',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','b',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a','b',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','b',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('a','b',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','b',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','b',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','b',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können;'),('a','b',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;\'\'\'\'\''),('a','b',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','b',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','b',2,2,4,'215',NULL,'215','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.\'\'\'\'\''),('a','b',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('a','b',2,2,4,'201','201','201','de','1. \'\'\'\'\'Dieser Artikel gilt \'\'\'\'\'unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien \'\'\'\'\'93/13/EG \'\'\'\'\'und \'\'\'\'\'97/7/EG, \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a','b',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','b',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','b',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','b',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','b',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','b',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','b',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, der sicherstellt, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','b',2,2,4,'205',NULL,'205','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.\'\'\'\'\''),('a','b',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','b',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen.\'\'\'\'\''),('a','b',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','b',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','b',2,2,4,'214',NULL,'214','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.\'\'\'\'\''),('a','b',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','b',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','b',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','b',2,2,4,'203','203','203','de','3. \'\'\'\'\'Die \'\'\'\'\'in \'\'\'\'\'Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die \'\'\'\'\'zwischen Verbrauchern und anderen Anbietern elektronischer \'\'\'\'\'Kommunikationsdienste als denen, \'\'\'\'\'die <s>nicht die Verbindung zum öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, geschlossen \'\'\'\'\'werden. \'\'\'\'\'Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a','b',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;\'\'\'\'\''),('a','b',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','b',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','b',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'den Endnutzern \'\'\'\'\'und \'\'\'\'\'Verbrauchern \'\'\'\'\'gemäß den Bestimmungen von Anhang II \'\'\'\'\'transparente, vergleichbare, ausreichende \'\'\'\'\'und aktuelle Informationen über \'\'\'\'\'geltende \'\'\'\'\'Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen für den Zugang \'\'\'\'\'zu \'\'\'\'\'den in Artikel 4, 5, 6 und 7 festgelegten Diensten \'\'\'\'\'und deren Nutzung zugänglich sind.'),('a','b',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','b',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','b',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','b',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die <s>Absicht eines Unternehmens, Frequenznutzungsrechte zu übertragen, </s>der \'\'\'\'\'elektronischen Kommunikation offenstehen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nicht \'\'\'\'\'diskriminierende Beschränkungen für \'\'\'\'\'die \'\'\'\'\'Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','b',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','b',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;\'\'\'\'\''),('a','b',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','b',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.\'\'\'\'\''),('a','b',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('a','b',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','b',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','b',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','b',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','b',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.\'\'\'\'\''),('a','b',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','b',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('a','b',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.\'\'\'\'\''),('a','b',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder\'\'\'\'\''),('a','b',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.\'\'\'\'\''),('a','b',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','b',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','b',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen.'),('a','b',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von Inhalten;\'\'\'\'\''),('a','b',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','b',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.\'\'\'\'\''),('a','b',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a','b',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','b',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','b',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung) zu gewährleisten.'),('a','b',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','b',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.\'\'\'\'\''),('a','b',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','b',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','b',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','b',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('a','b',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','b',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','b',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','b',2,1,3,'084g',NULL,'084g','de','\'\'\'\'\'g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.\'\'\'\'\''),('a','b',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','b',2,1,3,'09@C1c',NULL,'09@C1c','de','\'\'\'\'\'c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;\'\'\'\'\''),('a','b',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.\'\'\'\'\''),('a','b',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','b',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','b',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','b',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.\'\'\'\'\''),('a','b',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','b',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('a','b',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','b',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','b',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','b',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','b',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','b',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','b',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','b',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','b',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','b',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','b',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','b',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','b',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','b',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','b',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','b',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder der Zugriff auf darin bereits gespeicherte Informationen \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','b',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','b',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','b',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','b',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','b',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','b',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','b',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','b',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','b',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','b',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','b',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','b',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','b',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','b',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','b',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.\'\'\'\'\''),('a','b',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','b',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','b',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','b',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','b',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','b',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','b',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','b',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','b',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','b',2,2,5,'0441',NULL,'0441','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.\'\'\'\'\''),('a','b',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','b',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','b',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','b',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','b',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','b',2,2,5,'043',NULL,'043','de','\'\'\'\'\'3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','b',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','c',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','c',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','c',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','c',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','c',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','c',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','c',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','c',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','c',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','c',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Masten, Einstiegsschächten \'\'\'\'\'und \'\'\'\'\'Straßenverteilerkästen;\'\'\'\'\''),('a','c',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','c',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','c',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die nationalen Regulierungsbehörden unterstützt \'\'\'\'\'werden.'),('a','c',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('a','c',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','c',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a','c',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','c',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','c',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','c',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','c',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','c',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','c',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','c',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','c',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','c',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','c',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','c',2,2,4,'20211','2021','20211','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a','c',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','c',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','c',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','c',2,2,4,'206',NULL,'206','de','\'\'\'\'\'6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.\'\'\'\'\''),('a','c',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','c',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist. Die Mitgliedstaaten treffen die Entscheidung zur Sperrung des Zugangs zu bestimmten Rufnummern oder Diensten vorbehaltlich einer gerichtlichen Überprüfung.\'\'\'\'\''),('a','c',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.\'\'\'\'\''),('a','c',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Streitbeilegung ermöglichen, und \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','c',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','c',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a','c',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','c',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('a','c',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','c',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','c',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','c',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','c',2,2,4,'20211h',NULL,'20211h','de','\'\'\'\'\'h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, treffen muss, um die Vertraulichkeit der personenbezogenen Daten des Teilnehmers zu wahren, und Maßnahmen, die infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen getroffen werden können, und die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('a','c',2,2,4,'215',NULL,'215','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.\'\'\'\'\''),('a','c',2,2,4,'201','201','201','de','1. \'\'\'\'\'Dieser Artikel gilt \'\'\'\'\'unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien \'\'\'\'\'93/13/EG \'\'\'\'\'und \'\'\'\'\'97/7/EG, \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a','c',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um die Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und um sicherzustellen, dass der Zugang der Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird, können die nationalen Regulierungsbehörden Mindestanforderungen an die Dienstqualität festlegen. Die nationalen Regulierungsbehörden können eine vom Betreiber auferlegte Beschränkung des Zugangs der Nutzer zu rechtmäßigen Inhalten sowie ihrer Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, als unzumutbar betrachten, wenn diese Beschränkung eine unterschiedliche Behandlung je nach Herkunft, Ziel, Inhalt oder Art der Anwendung vorsieht und vom Betreiber nicht angemessen begründet wird.\'\'\'\'\''),('a','c',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','c',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','c',2,2,4,'20211c','2021c','20211c','de','c) die Arten der angebotenen Wartungsdienste;'),('a','c',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen, die für den Teilnehmer von Nachteil wären, durch den Anbieter oder Betreiber auf der Grundlage einer Vertragsklausel, die einseitige Änderungen erlaubt, haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen. Falls der Vertrag keine Klausel enthält, die es dem Anbieter oder Betreiber gestattet, den Vertrag einseitig zu ändern, muss der Teilnehmer in der Mitteilung über sein Recht aufgeklärt werden, die beabsichtigte Änderung abzulehnen und den Vertrag unverändert weiterzuführen.\'\'\'\'\''),('a','c',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, der sicherstellt, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','c',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','c',2,2,4,'205',NULL,'205','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.\'\'\'\'\''),('a','c',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','c',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen.\'\'\'\'\''),('a','c',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','c',2,2,4,'2021@A',NULL,'2021@A','de','\'\'\'\'\'Der Vertrag enthält auch die in Artikel 21 Absatz 4a genannten relevanten Informationen über die rechtlich zulässige Nutzung elektronischer Kommunikationsnetze und über Möglichkeiten des Schutzes der Privatsphäre und personenbezogener Daten.\'\'\'\'\''),('a','c',2,2,4,'214',NULL,'214','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.\'\'\'\'\''),('a','c',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','c',2,2,4,'20211d','2021d','20211d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können;'),('a','c',2,2,4,'20211b','2021b','20211b','de','b) angebotene Dienste und \'\'\'\'\'angebotene \'\'\'\'\'Dienstqualität sowie die Frist bis zum \'\'\'\'\'Erstanschluss;\'\'\'\'\''),('a','c',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','c',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','c',2,2,4,'203','203','203','de','3. \'\'\'\'\'Die \'\'\'\'\'in \'\'\'\'\'Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die \'\'\'\'\'zwischen Verbrauchern und anderen Anbietern elektronischer \'\'\'\'\'Kommunikationsdienste als denen, \'\'\'\'\'die <s>nicht die Verbindung zum öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, geschlossen \'\'\'\'\'werden. \'\'\'\'\'Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a','c',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen.\'\'\'\'\''),('a','c',2,2,4,'20211f','2021f','20211f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','c',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','c',2,2,4,'20211g','2021g','20211g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','c',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'den Endnutzern \'\'\'\'\'und \'\'\'\'\'Verbrauchern \'\'\'\'\'gemäß den Bestimmungen von Anhang II \'\'\'\'\'transparente, vergleichbare, ausreichende \'\'\'\'\'und aktuelle Informationen über \'\'\'\'\'geltende \'\'\'\'\'Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen für den Zugang \'\'\'\'\'zu \'\'\'\'\'den in Artikel 4, 5, 6 und 7 festgelegten Diensten \'\'\'\'\'und deren Nutzung zugänglich sind.'),('a','c',2,2,4,'20211a','2021a','20211a','de','a) Name und Anschrift des Anbieters;'),('a','c',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','c',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','c',2,2,4,'20211e','2021e','20211e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und der Gebühren, die aufgrund verbilligt bereitgestellter Geräte anfallen;\'\'\'\'\''),('a','c',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die <s>Absicht eines Unternehmens, Frequenznutzungsrechte zu übertragen, </s>der \'\'\'\'\'elektronischen Kommunikation \'\'\'\'\'nach \'\'\'\'\'den \'\'\'\'\'nationalen \'\'\'\'\'Tabellen \'\'\'\'\'der \'\'\'\'\'Frequenzbereichszuweisung und \'\'\'\'\'der \'\'\'\'\'ITU-Vollzugsordnung zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nicht \'\'\'\'\'diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','c',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','c',2,1,3,'0932d@B',NULL,'0932d@B','de','\'\'\'\'\'db) zur Sicherung der effizienten Frequenzbandnutzung.\'\'\'\'\''),('a','c',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;\'\'\'\'\''),('a','c',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','c',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.\'\'\'\'\''),('a','c',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('a','c',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','c',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','c',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','c',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','c',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.\'\'\'\'\''),('a','c',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','c',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('a','c',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.\'\'\'\'\''),('a','c',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der effizienten Nutzung der Funkfrequenzen, einschließlich gegebenenfalls der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder\'\'\'\'\''),('a','c',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) dafür sorgen, dass Betreiber elektronischer Kommunikationsnetze mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von rechtmäßigen Inhalten in den Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.\'\'\'\'\''),('a','c',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.\'\'\'\'\''),('a','c',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','c',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','c',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen.'),('a','c',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von Inhalten;\'\'\'\'\''),('a','c',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','c',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.\'\'\'\'\''),('a','c',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a','c',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','c',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','c',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung) zu gewährleisten.'),('a','c',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.\'\'\'\'\''),('a','c',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','c',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','c',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','c',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','c',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','c',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('a','c',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','c',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','c',2,1,3,'084g',NULL,'084g','de','\'\'\'\'\'g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, gemäß den vertraglichen Vereinbarungen zwischen den Anbietern und den Vertragskunden Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen. Weder dieser Grundsatz noch die Frage, ob darauf in einem Vertrag Bezug genommen wird oder nicht, kann dazu führen, dass in irgendeiner Weise von den Bestimmungen der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates vom 22. Mai 2001 zur Harmonisierung bestimmter Aspekte des Urheberrechts und der verwandten Schutzrechte in der Informationsgesellschaft (ABl. L 167 vom 22.6.2001, S. 10.) abgewichen wird.\'\'\'\'\''),('a','c',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','c',2,1,3,'0932d@A',NULL,'0932d@A','de','\'\'\'\'\'da) zur Berücksichtigung internationaler und regionaler Organisationen zur Verwaltung von Rundfunkfrequenzen und zur Einhaltung international vereinbarter Frequenzpläne oder\'\'\'\'\''),('a','c',2,1,3,'09@C1c',NULL,'09@C1c','de','\'\'\'\'\'c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;\'\'\'\'\''),('a','c',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission von den nationalen Regulierungsbehörden unterstützt werden.\'\'\'\'\''),('a','c',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','c',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','c',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','c',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.\'\'\'\'\''),('a','c',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','c',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('a','c',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','c',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','c',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','c',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','c',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','c',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','c',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','c',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','c',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('a','c',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','c',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','c',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','c',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','c',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','c',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung der Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('a','c',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','c',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Der Ernst einer eine Benachrichtigung der Teilnehmer erfordernden Verletzung wird nach den Umständen der Verletzung bestimmt, z.B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und den unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('a','c',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder \'\'\'\'\'der \'\'\'\'\'Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','c',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','c',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber des elektronischen Kommunikationsdienstes unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen;\'\'\'\'\''),('a','c',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','c',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinien 95/46/EG und 2006/24/EG müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('a','c',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale \'\'\'\'\'Sicherheit \'\'\'\'\'(d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen \'\'\'\'\'und den Schutz der Rechte und Freiheiten anderer Personen \'\'\'\'\'in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch \'\'\'\'\'Rechts-vorschriften \'\'\'\'\'vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich \'\'\'\'\'der \'\'\'\'\'in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten \'\'\'\'\'Grundsätze \'\'\'\'\'entsprechen.'),('a','c',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','c',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','c',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','c',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','c',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','c',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','c',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','c',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die nationale Regulierungsbehörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die nationale Regulierungsbehörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die unmittelbar von der Verletzung betroffenen Teilnehmer unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 vorgesehenen Informationen enthalten.\'\'\'\'\''),('a','c',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','c',2,2,5,'043@C',NULL,'043@C','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der Teilnehmer befreit, wenn nachgewiesen werden kann, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen, unter anderem angemessener Verschlüsselungstechnologien, die die Daten bei zufälligem oder unrechtmäßigem Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten unverständlich machen, oder anderer geeigneter technologischer Schutzmaßnahmen, durch die die Daten bei zufälligem oder unrechtmäßigem Verlust verfügbar bleiben, nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('a','c',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','c',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','c',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','c',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.\'\'\'\'\''),('a','c',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor zufälliger, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit, unter anderem durch Verbreitung unerbetener oder in betrügerischer Absicht übermittelter elektronischer Nachrichten;\'\'\'\'\''),('a','c',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','c',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','c',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','c',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','c',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden sind befugt, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('a','c',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen Zugang zu personenbezogenen Daten erhalten, und zum Schutz gespeicherter oder übermittelter personenbezogener Daten vor zufälliger oder unrechtmäßiger Zerstörung, zufälligem Verlust oder zufälliger Veränderung, unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe;\'\'\'\'\''),('a','c',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','c',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','c',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','c',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten;\'\'\'\'\''),('a','c',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','c',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','c',2,2,5,'0441',NULL,'0441','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten und der Europäischen Agentur für Netz- und Informationssicherheit (ENISA) technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, die Form und die Verfahren der in Absatz 3a vorgeschriebenen Informationen und Benachrichtigungen.\'\'\'\'\''),('a','c',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','c',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','c',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','c',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','c',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','c',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen dieser ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung beeinträchtigen könnte.\'\'\'\'\''),('a','c',2,2,5,'043',NULL,'043','de','\'\'\'\'\'3. Im Fall einer ernsten Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das den Verbrauchern Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der nationalen Regulierungsbehörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','c',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','d',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','d',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','d',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','d',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','d',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','d',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','d',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','d',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','d',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','d',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Masten, Einstiegsschächten \'\'\'\'\'und \'\'\'\'\'Straßenverteilerkästen;\'\'\'\'\''),('a','d',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','d',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','d',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','d',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('a','d',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','d',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a','d',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','d',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','d',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','d',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','d',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','d',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','d',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','d',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','d',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','d',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','d',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','d',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','d',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','d',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','d',2,2,4,'206',NULL,'206','de','\'\'\'\'\'6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.\'\'\'\'\''),('a','d',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen oder in Verbindung mit der Nutzung des Dienstes zur Begehung unrechtmäßiger Handlungen treffen kann.\'\'\'\'\''),('a','d',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','d',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a','d',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen unrechtmäßiger und schädlicher Tätigkeiten oder Missbrauchs gerechtfertigt ist.\'\'\'\'\''),('a','d',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von rechtmäßigen Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.\'\'\'\'\''),('a','d',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und \'\'\'\'\'angebotene \'\'\'\'\'Dienstqualität sowie die Frist bis zum \'\'\'\'\'Erstanschluss;\'\'\'\'\''),('a','d',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Streitbeilegung ermöglichen, und \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','d',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','d',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a','d',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','d',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('a','d',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','d',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','d',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','d',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können;'),('a','d',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten rechtmäßigen Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen; und\'\'\'\'\''),('a','d',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','d',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','d',2,2,4,'215',NULL,'215','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.\'\'\'\'\''),('a','d',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('a','d',2,2,4,'201','201','201','de','1. \'\'\'\'\'Dieser Artikel gilt \'\'\'\'\'unbeschadet der gemeinschaftlichen \'\'\'\'\'Verbraucherschutzvorschriften und anderer Vorschriften über die Transparenz bei der Erbringung von Mediendiensten, \'\'\'\'\'insbesondere der Richtlinien \'\'\'\'\'89/552/EG, 93/13/EG \'\'\'\'\'und \'\'\'\'\'97/7/EG \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a','d',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','d',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','d',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','d',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','d',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','d',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','d',2,2,4,'206@A',NULL,'206@A','de','\'\'\'\'\'6a. Die Mitgliedstaaten gewährleisten, dass Teilnehmer im Falle wiederholter Verstöße gegen Urheberrechte und verwandte Rechte unmissverständlich benachrichtigt werden, so dass sie in der Lage sind, ihre unrechtmäßigen Handlungen einzustellen.\'\'\'\'\''),('a','d',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, der sicherstellt, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','d',2,2,4,'205',NULL,'205','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige Anwendungen und Dienste zu benutzen, beschränkt.\'\'\'\'\''),('a','d',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','d',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen.\'\'\'\'\''),('a','d',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','d',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','d',2,2,4,'214',NULL,'214','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.\'\'\'\'\''),('a','d',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','d',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','d',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','d',2,2,4,'203','203','203','de','3. \'\'\'\'\'Die \'\'\'\'\'in \'\'\'\'\'Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die \'\'\'\'\'zwischen Verbrauchern und anderen Anbietern elektronischer \'\'\'\'\'Kommunikationsdienste als denen, \'\'\'\'\'die <s>nicht die Verbindung zum öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, geschlossen \'\'\'\'\'werden. \'\'\'\'\'Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a','d',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;\'\'\'\'\''),('a','d',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','d',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','d',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'den Endnutzern \'\'\'\'\'und \'\'\'\'\'Verbrauchern \'\'\'\'\'gemäß den Bestimmungen von Anhang II \'\'\'\'\'transparente, vergleichbare, ausreichende \'\'\'\'\'und aktuelle Informationen über \'\'\'\'\'geltende \'\'\'\'\'Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen für den Zugang \'\'\'\'\'zu \'\'\'\'\'den in Artikel 4, 5, 6 und 7 festgelegten Diensten \'\'\'\'\'und deren Nutzung zugänglich sind.'),('a','d',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','d',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','d',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','d',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die den elektronischen Kommunikationsdiensten \'\'\'\'\'nach \'\'\'\'\'den \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichszuweisungstabellen und \'\'\'\'\'der \'\'\'\'\'Vollzugsordnung für den Funkdienst \'\'\'\'\'der \'\'\'\'\'Internationalen Fernmeldeunion (ITU) zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nicht \'\'\'\'\'diskriminierende Maßnahmen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','d',2,1,3,'09@C1@A',NULL,'09@C1@A','de','\'\'\'\'\'Die von der Gemeinschaft oder den Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht getroffenen Maßnahmen zur Verfolgung von Zielen von allgemeinem Interesse, die insbesondere die Regulierung von Inhalten und die Politik im Bereich audiovisuelle Medien betreffen, bleiben von diesen Durchführungsmaßnahmen unberührt.\'\'\'\'\''),('a','d',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','d',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','d',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.\'\'\'\'\''),('a','d',2,1,3,'095@A',NULL,'095@A','de','\'\'\'\'\'5a. Die Mitgliedstaaten sind befugt, Umfang, Art und Dauer von Maßnahmen zur Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, entsprechend ihren innerstaatlichen Rechtsvorschriften festzulegen.\'\'\'\'\''),('a','d',2,1,3,'09@C11c',NULL,'09@C11c','de','\'\'\'\'\'c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;\'\'\'\'\''),('a','d',2,1,3,'09@C11A',NULL,'09@C11A','de','\'\'\'\'\'-a) zur Harmonisierung der Regelungen im Zusammenhang mit der Verfügbarkeit und effizienten Nutzung von Funkfrequenzen gemäß Artikel 9;\'\'\'\'\''),('a','d',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','d',2,1,3,'09@C11',NULL,'09@C11','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission unbeschadet Artikel 8a geeignete technische Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','d',2,1,3,'09@C11b',NULL,'09@C11b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('a','d',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','d',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','d',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','d',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('a','d',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Ziele von allgemeinem Interesse notwendig sind.\'\'\'\'\''),('a','d',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder\'\'\'\'\''),('a','d',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Sektoren zusammenarbeiten, die sich mit dem Schutz rechtmäßiger Inhalte und deren Förderung mithilfe elektronischer Kommunikationsnetze und -dienste befassen.\'\'\'\'\''),('a','d',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt oder funktechnische Störungen verhindert werden müssen.\'\'\'\'\''),('a','d',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','d',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','d',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, weil die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen.'),('a','d',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von Inhalten;\'\'\'\'\''),('a','d',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','d',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der Bildung sowie kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.\'\'\'\'\''),('a','d',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a','d',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','d',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','d',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung) zu gewährleisten.'),('a','d',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.\'\'\'\'\''),('a','d',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','d',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','d',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','d',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','d',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','d',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('a','d',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','d',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','d',2,1,3,'084g',NULL,'084g','de','\'\'\'\'\'g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.\'\'\'\'\''),('a','d',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','d',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch ihre Ergänzung geändert werden sollen, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. Bei der Durchführung der Bestimmungen der Buchstaben a bis c dieses Absatzes kann die Kommission vom RSPC unterstützt werden.\'\'\'\'\''),('a','d',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','d',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','d',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','d',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.\'\'\'\'\''),('a','d',2,1,3,'09@C11a',NULL,'09@C11a','de','\'\'\'\'\'a) zur Festlegung der Funkfrequenzbänder, für die unbeschadet Artikels 9 Buchstabe b Absatz 1 Unternehmen untereinander Nutzungsrechte direkt übertragen oder vermieten können, mit Ausnahme der Funkfrequenzen, die die Mitgliedstaaten für Rundfunkdienste vorsehen;\'\'\'\'\''),('a','d',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','d',2,1,3,'09@C11B',NULL,'09@C11B','de','\'\'\'\'\'-aa) zur Sicherstellung der Bereitstellung von koordinierten und rechtzeitigen Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen;\'\'\'\'\''),('a','d',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('a','d',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','d',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','d',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','d',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','d',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','d',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','d',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','d',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','d',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','d',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','d',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','d',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','d',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','d',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr eigenes nationales Recht in einer Weise auslegen, die mit dieser Richtlinie vereinbar ist, sondern auch sicherstellen, dass sie sich nicht auf eine Auslegung dieser Richtlinie stützen, die im Widerspruch zu den Grundrechte oder anderen allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßig stehen würde.\'\'\'\'\''),('a','d',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','d',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder der Zugriff auf darin bereits gespeicherte Informationen \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','d',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','d',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','d',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale \'\'\'\'\'Sicherheit \'\'\'\'\'(d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen \'\'\'\'\'oder den Schutz der Rechte und Freiheiten anderer Personen \'\'\'\'\'in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz \'\'\'\'\'festgelegten \'\'\'\'\'Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich \'\'\'\'\'der \'\'\'\'\'in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten \'\'\'\'\'Grundsätze \'\'\'\'\'entsprechen.'),('a','d',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','d',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','d',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 \'\'\'\'\'und der Charta der Grundrechte der Europäischen Union \'\'\'\'\'gesetzlich dazu ermächtigt sind. Diese Bestimmung steht \'\'\'\'\'– \'\'\'\'\'unbeschadet des Grundsatzes der Vertraulichkeit \'\'\'\'\'– \'\'\'\'\'der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','d',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','d',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','d',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','d',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','d',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','d',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','d',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','d',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass sämtliche Grundrechte gemäß der Charta der Grundrechte der Europäischen Union gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','d',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.\'\'\'\'\''),('a','d',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','d',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','d',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','d',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','d',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','d',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','d',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','d',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','d',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','d',2,2,5,'0441',NULL,'0441','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.\'\'\'\'\''),('a','d',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','d',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','d',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','d',1,2,5,'04:31',NULL,'04:31','de','\'\'\'\'\'(31) Zur Aufstellung gemeinsamer Anforderungen sollten Durchführungsmaßnahmen vorgesehen werden, damit der Schutz der Privatsphäre und die Sicherheit der übermittelten und verarbeiteten personenbezogenen Daten im Zusammenhang mit der rechtmäßigen Nutzung elektronischer Kommunikationsnetze innerhalb des Binnenmarktes hinreichend gewährleistet werden kann.\'\'\'\'\''),('a','d',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','d',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','d',2,2,5,'043',NULL,'043','de','\'\'\'\'\'3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','d',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','e',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','e',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','e',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','e',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','e',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','e',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','e',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','e',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','e',2,1,1,'1212f','1212f',NULL,'de','<s>f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen wie Gebäuden, Leitungen und Masten zu ermöglichen;</s>'),('a','e',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','e',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','e',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','e',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die nationalen Regulierungsbehörden unterstützt \'\'\'\'\'werden.'),('a','e',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('a','e',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a','e',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','e',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','e',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','e',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','e',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','e',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','e',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','e',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','e',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','e',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','e',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','e',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','e',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','e',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','e',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','e',2,2,4,'206',NULL,'206','de','\'\'\'\'\'6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.\'\'\'\'\''),('a','e',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.\'\'\'\'\''),('a','e',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','e',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a','e',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.\'\'\'\'\''),('a','e',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.\'\'\'\'\''),('a','e',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und \'\'\'\'\'angebotene \'\'\'\'\'Dienstqualität sowie die Frist bis zum \'\'\'\'\'Erstanschluss;\'\'\'\'\''),('a','e',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Streitbeilegung ermöglichen, und \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','e',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','e',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a','e',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','e',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch Nutzer im allgemeinen und behinderte Nutzer im besonderen und deren Zugang dazu. Die politischen Ziele und regelungspolitischen Grundsätze, die in Artikel 8 der Richtlinie 2002/21/EG dargelegt sind, sind gebührend zu berücksichtigen.\'\'\'\'\''),('a','e',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','e',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','e',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','e',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können;'),('a','e',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;\'\'\'\'\''),('a','e',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','e',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','e',2,2,4,'215',NULL,'215','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.\'\'\'\'\''),('a','e',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('a','e',2,2,4,'201','201','201','de','1. \'\'\'\'\'Dieser Artikel gilt \'\'\'\'\'unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien \'\'\'\'\'93/13/EG \'\'\'\'\'und \'\'\'\'\'97/7/EG, \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a','e',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','e',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','e',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','e',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','e',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','e',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','e',2,2,4,'206@A',NULL,'206@A','de','\'\'\'\'\'6a. Die Mitgliedstaaten gewährleisten die Wahlfreiheit der Verbraucher und sorgen für einen ausreichenden Schutz vor Produkten, die diese Freiheit unzulässig beschränken, wie z. B. Verträge mit einer unbegründet langen Laufzeit, Produktkopplungen und Gebühren oder Sanktionen beim Wechsel des Anbieters.\'\'\'\'\''),('a','e',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, der sicherstellt, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','e',2,2,4,'205',NULL,'205','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.\'\'\'\'\''),('a','e',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','e',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen.\'\'\'\'\''),('a','e',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','e',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','e',2,2,4,'214',NULL,'214','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.\'\'\'\'\''),('a','e',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','e',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','e',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','e',2,2,4,'203','203','203','de','3. \'\'\'\'\'Die \'\'\'\'\'in \'\'\'\'\'Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die \'\'\'\'\'zwischen Verbrauchern und anderen Anbietern elektronischer \'\'\'\'\'Kommunikationsdienste als denen, \'\'\'\'\'die <s>nicht die Verbindung zum öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, geschlossen \'\'\'\'\'werden. \'\'\'\'\'Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a','e',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;\'\'\'\'\''),('a','e',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','e',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','e',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'den Endnutzern \'\'\'\'\'und \'\'\'\'\'Verbrauchern \'\'\'\'\'gemäß den Bestimmungen von Anhang II \'\'\'\'\'transparente, vergleichbare, ausreichende \'\'\'\'\'und aktuelle Informationen über \'\'\'\'\'geltende \'\'\'\'\'Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen \'\'\'\'\'zugänglich \'\'\'\'\'sind. Diese Informationen werden in einer leicht zugänglichen Form veröffentlicht.\'\'\'\'\''),('a','e',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','e',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','e',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','e',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) flexible geschäftliche Vereinbarungen über Investitionen und Risikoteilung zwischen neuen Zugangsnetzbetreibern ermöglichen.\'\'\'\'\''),('a','e',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, erleichtern die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'möglichst weit gehend \'\'\'\'\'die \'\'\'\'\'Nutzung aller Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern, \'\'\'\'\'die \'\'\'\'\'der elektronischen Kommunikation offen stehen, gemäß ihrem jeweiligen \'\'\'\'\'nationalen \'\'\'\'\'Frequenzzuweisungsplan \'\'\'\'\'und <s>dass jegliche Übertragung nach von dieser Behörde festgelegten Verfahren erfolgt und öffentlich bekannt gegeben wird. Die nationalen Regulierungsbehörden sorgen dafür, dass </s>der \'\'\'\'\'ITU-Vollzugsordnung für den Funkdienst. Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nicht \'\'\'\'\'diskriminierende Beschränkungen für \'\'\'\'\'die \'\'\'\'\'Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','e',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) für einen Zeitraum vorhersehbar sein, der für die Rentabilität hoher Investitionen benötigt wird;\'\'\'\'\''),('a','e',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Festlegung und Empfehlung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können, einschließlich der Frequenzen, die die Mitgliedstaaten für bestimmte Dienste vorsehen, die durch die technologische Entwicklung die digitale Dividende in vollem Umfang in Anspruch nehmen werden;\'\'\'\'\''),('a','e',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden streben die Schaffung eines angemessenen Regulierungsumfelds für konkurrierende Investitionstätigkeit in Bezug neue Zugangsnetze an, wodurch eine einzigartige Möglichkeit für Innovationen und einen Wettbewerb zwischen den Plattformen entsteht und somit der Weg für eine Deregulierung geebnet wird. Ein solches Regulierungsumfeld sollte unter anderem\'\'\'\'\''),('a','e',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß den Artikeln 9c und 9d erlassenen Maßnahmen nichts anderes vorgesehen ist, erleichtern die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'möglichst weit gehend \'\'\'\'\'die \'\'\'\'\'Nutzung aller Arten \'\'\'\'\'von \'\'\'\'\'Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern, die elektronischen Kommunikationsdiensten zugewiesen wurden, gemäß ihrem jeweiligen nationalen Frequenzzuweisungsplan und der ITU-Vollzugsordnung für den Funkdienst.\'\'\'\'\''),('a','e',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','e',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) einen aus rascheren gebietsweisen Netzeinführungen entstehenden Wettbewerbsvorteil ermöglichen, wodurch der Einsatz der Netze gefördert würde;\'\'\'\'\''),('a','e',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','e',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','e',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','e',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','e',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','e',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, einschließlich der Rundfunkdienste, dienen, wobei der Notwendigkeit eines besseren Zugangs zur Informationsgesellschaft für alle Bürger Rechnung getragen werden muss.\'\'\'\'\''),('a','e',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','e',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('a','e',2,1,3,'0841g',NULL,'0841g','de','\'\'\'\'\'g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.\'\'\'\'\''),('a','e',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Erfüllung einer Verpflichtung im Rahmen eines internationalen Übereinkommens mit Bezug auf die Nutzung von Funkfrequenzen oder der ITU-Vollzugsordnung für den Funkdienst,\'\'\'\'\''),('a','e',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind. Die Bestimmung des Umfangs und der Art von Ausnahmeregelungen fällt in die Zuständigkeit der Mitgliedstaaten.\'\'\'\'\''),('a','e',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherstellung der effizienten Frequenznutzung oder\'\'\'\'\''),('a','e',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen, oder wenn dies notwendig ist, um ein im allgemeinen Interesse liegendes Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften zu erreichen, wie Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('a','e',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','e',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','e',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Die Mitgliedstaaten halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('a','e',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von Inhalten;\'\'\'\'\''),('a','e',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','e',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Beschränkungen, aufgrund deren elektronische Kommunikationsdienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Erbringung von Universaldiensten, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der effizienten Nutzung der Funkfrequenzen und der wirksamen Bewirtschaftung des Funkfrequenzspektrums unter Berücksichtigung internationaler Verpflichtungen und Praktiken, oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('a','e',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','e',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a','e',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) die Bereitstellung von Mitteln seitens der Finanzmärkte für hohe Anfangsinvestitionen in neue Zugangsnetze begünstigen;\'\'\'\'\''),('a','e',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung von Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung) zu \'\'\'\'\'gewährleisten, was zur Erzielung von Größenvorteilen und zur Interoperabilität der Dienste zum Nutzen der Verbraucher beitragen kann.\'\'\'\'\''),('a','e',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','e',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','e',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.\'\'\'\'\''),('a','e',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','e',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','e',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','e',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('a','e',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','e',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','e',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','e',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) auf die maximale räumliche Ausdehnung des Wettbewerbs zwischen den Plattformen abzielen;\'\'\'\'\''),('a','e',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','e',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','e',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','e',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.\'\'\'\'\''),('a','e',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','e',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','e',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('a','e',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','e',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','e',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','e',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','e',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','e',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','e',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','e',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','e',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','e',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','e',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','e',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','e',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','e',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','e',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','e',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder der Zugriff auf darin bereits gespeicherte Informationen \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','e',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','e',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','e',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','e',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','e',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','e',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','e',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','e',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','e',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','e',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','e',2,2,5,'181','181','181','de','Die Kommission \'\'\'\'\'legt \'\'\'\'\'dem Europäischen Parlament und dem Rat spätestens \'\'\'\'\'zwei \'\'\'\'\'Jahre nach dem \'\'\'\'\'Inkrafttreten dieser Richtlinie \'\'\'\'\'einen Bericht über die \'\'\'\'\'Anwendung \'\'\'\'\'dieser Richtlinie und ihre Auswirkungen auf <s>die </s>Wirtschaftsteilnehmer und \'\'\'\'\'Verbraucher vor und berücksichtigt dabei \'\'\'\'\'insbesondere <s>in Bezug auf </s>die Bestimmungen \'\'\'\'\'in den Bereichen \'\'\'\'\'unerbetene Nachrichten, \'\'\'\'\'Meldung von Sicherheitsverletzungen, Nutzung personenbezogener Daten durch – öffentliche oder private – Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, wobei dem \'\'\'\'\'internationalen \'\'\'\'\'Umfeld Rechnung getragen wird. \'\'\'\'\'Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu \'\'\'\'\'übermitteln \'\'\'\'\'sind. Gegebenenfalls \'\'\'\'\'legt \'\'\'\'\'die Kommission \'\'\'\'\'Vorschläge zur Änderung dieser Richtlinie vor und berücksichtigt dabei diesen Bericht, sämtliche Veränderungen \'\'\'\'\'in \'\'\'\'\'diesem \'\'\'\'\'Sektor \'\'\'\'\'und den Vertrag von Lissabon, insbesondere die neuen Zuständigkeiten in Fragen des Datenschutzes nach Artikel 16 des Vertrags über die Arbeitsweise der Europäischen Union, \'\'\'\'\'sowie \'\'\'\'\'weitere \'\'\'\'\'Vorschläge, die sie \'\'\'\'\'für notwendig erachtet, um die \'\'\'\'\'Wirksamkeit dieser Richtlinie \'\'\'\'\'zu verbessern.\'\'\'\'\''),('a','e',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','e',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','e',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','e',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.\'\'\'\'\''),('a','e',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','e',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','e',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','e',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','e',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','e',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','e',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','e',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','e',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','e',2,2,5,'0441',NULL,'0441','de','\'\'\'\'\'4. Zur Gewährleistung einer harmonisierten und verhältnismäßigen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen muss die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“), der betroffenen Akteure und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.\'\'\'\'\''),('a','e',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','e',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','e',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','e',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','e',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','e',2,2,5,'043',NULL,'043','de','\'\'\'\'\'3. Im Fall einer gravierenden Sicherheitsverletzung, die zur zufälligen, unbefugten Weitergabe oder zu unberechtigtem Zugang zu nicht durch technologische Mittel unverständlich gemachten, übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Laufe der Bereitstellung öffentlicher elektronischer Kommunikationsdienste in der Gemeinschaft führt und den Teilnehmern wahrscheinlich beträchtlichen Schaden zufügt, muss der Betreiber der öffentlichen oder privaten elektronischen Kommunikationsdienste, deren Teilnehmer von der Sicherheitsverletzung betroffen sein könnten, die betroffenen Teilnehmer und die nationale Regulierungsbehörde des Mitgliedstaats, in dem der Dienst erbracht wurde, unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','e',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','f',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','f',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','f',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','f',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','f',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','f',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','f',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','f',2,1,1,'1212b@A',NULL,'1212b@A','de','\'\'\'\'\'ba) der Abschluss von Übereinkommen zur gemeinsamen Nutzung von Zugängen zum Funknetz, damit auch abgelegene und/oder unrentable Regionen abgedeckt und der Zugang zu einer großen Auswahl an Diensten auf dem gesamten Gebiet jedes Mitgliedstaats zum Vorteil der Verbraucher und der Umwelt angeboten werden können.\'\'\'\'\''),('a','f',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','f',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','f',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Masten, Einstiegsschächten \'\'\'\'\'und \'\'\'\'\'Straßenverteilerkästen;\'\'\'\'\''),('a','f',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','f',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','f',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','f',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('a','f',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','f',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a','f',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','f',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','f',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','f',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','f',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','f',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','f',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','f',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','f',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','f',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','f',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','f',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','f',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','f',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','f',2,2,4,'206',NULL,'206','de','\'\'\'\'\'6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.\'\'\'\'\''),('a','f',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.\'\'\'\'\''),('a','f',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','f',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a','f',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.\'\'\'\'\''),('a','f',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.\'\'\'\'\''),('a','f',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und \'\'\'\'\'angebotene \'\'\'\'\'Dienstqualität sowie die Frist bis zum \'\'\'\'\'Erstanschluss;\'\'\'\'\''),('a','f',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Streitbeilegung ermöglichen, und \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','f',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','f',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a','f',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','f',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('a','f',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','f',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','f',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','f',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können;'),('a','f',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;\'\'\'\'\''),('a','f',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','f',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','f',2,2,4,'215',NULL,'215','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.\'\'\'\'\''),('a','f',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('a','f',2,2,4,'201','201','201','de','1. \'\'\'\'\'Dieser Artikel gilt \'\'\'\'\'unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien \'\'\'\'\'93/13/EG \'\'\'\'\'und \'\'\'\'\'97/7/EG, \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a','f',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','f',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','f',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','f',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','f',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','f',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','f',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, der sicherstellt, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','f',2,2,4,'205',NULL,'205','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.\'\'\'\'\''),('a','f',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','f',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen.\'\'\'\'\''),('a','f',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','f',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','f',2,2,4,'214',NULL,'214','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.\'\'\'\'\''),('a','f',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','f',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','f',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','f',2,2,4,'203','203','203','de','3. \'\'\'\'\'Die \'\'\'\'\'in \'\'\'\'\'Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die \'\'\'\'\'zwischen Verbrauchern und anderen Anbietern elektronischer \'\'\'\'\'Kommunikationsdienste als denen, \'\'\'\'\'die <s>nicht die Verbindung zum öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, geschlossen \'\'\'\'\'werden. \'\'\'\'\'Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a','f',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;\'\'\'\'\''),('a','f',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','f',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','f',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'den Endnutzern \'\'\'\'\'und \'\'\'\'\'Verbrauchern \'\'\'\'\'gemäß den Bestimmungen von Anhang II \'\'\'\'\'transparente, vergleichbare, ausreichende \'\'\'\'\'und aktuelle Informationen über \'\'\'\'\'geltende \'\'\'\'\'Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen für den Zugang \'\'\'\'\'zu \'\'\'\'\'den in Artikel 4, 5, 6 und 7 festgelegten Diensten \'\'\'\'\'und deren Nutzung zugänglich sind.'),('a','f',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','f',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','f',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','f',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die <s>Absicht eines Unternehmens, Frequenznutzungsrechte zu übertragen, </s>der \'\'\'\'\'elektronischen Kommunikation offenstehen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nicht \'\'\'\'\'diskriminierende Beschränkungen für \'\'\'\'\'die \'\'\'\'\'Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','f',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','f',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;\'\'\'\'\''),('a','f',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','f',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.\'\'\'\'\''),('a','f',2,1,3,'095@A',NULL,'095@A','de','\'\'\'\'\'5a. Es obliegt den Mitgliedstaaten, Umfang, Art und Dauer etwaiger Beschränkungen zur Förderung kultur- und medienpolitischer Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, im Einklang mit ihren innerstaatlichen Rechtsvorschriften zu definieren.\'\'\'\'\''),('a','f',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('a','f',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','f',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','f',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','f',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission in Absprache mit den nationalen Regulierungsbehörden geeignete Durchführungsmaßnahmen empfehlen\'\'\'\'\''),('a','f',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen. Alle Ausnahmen stehen im Einklang mit Artikel 9 Absätze 3 und 4.\'\'\'\'\''),('a','f',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','f',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation kann die Kommission in Absprache mit den nationalen Regulierungsbehörden Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) zu berücksichtigen sind.\'\'\'\'\''),('a','f',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.\'\'\'\'\''),('a','f',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder\'\'\'\'\''),('a','f',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) dafür sorgen, dass Anbieter elektronischer Kommunikationsnetze und -dienste mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von zulässigen Inhalten in diesen Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.\'\'\'\'\''),('a','f',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.\'\'\'\'\''),('a','f',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','f',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','f',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen und die Zuweisung und Zuteilung von Funkfrequenzen durch die nationalen Regulierungsbehörden einen wirksamen Wettbewerb sicherstellen, wobei die jeweiligen nationalen Funkfrequenzbereichspläne sowie die bereits getroffenen Entscheidungen internationaler Organisationen aus dem Bereich der Funkfrequenzverwaltung Berücksichtigung finden.\'\'\'\'\''),('a','f',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von Inhalten;\'\'\'\'\''),('a','f',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','f',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.\'\'\'\'\''),('a','f',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a','f',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','f',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','f',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten \'\'\'\'\'fördern, soweit dies möglich ist, \'\'\'\'\'die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung) zu \'\'\'\'\'gewährleisten, wobei die jeweiligen nationalen Funkfrequenzbereichspläne sowie die bereits getroffene Entscheidungen internationaler Organisationen aus dem Bereich der Funkfrequenzverwaltung Berücksichtigung finden.\'\'\'\'\''),('a','f',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4, einschließlich der Beschränkungen, mit denen die Förderung der kultur- und medienpolitischen Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, gewährleistet werden soll.\'\'\'\'\''),('a','f',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','f',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','f',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','f',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','f',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','f',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('a','f',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','f',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','f',2,1,3,'084g',NULL,'084g','de','\'\'\'\'\'g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.\'\'\'\'\''),('a','f',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','f',2,1,3,'09@C1c',NULL,'09@C1c','de','\'\'\'\'\'c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;\'\'\'\'\''),('a','f',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.\'\'\'\'\''),('a','f',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','f',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','f',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Vermeidung von Wettbewerbsverzerrungen,\'\'\'\'\''),('a','f',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','f',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.\'\'\'\'\''),('a','f',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','f',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('a','f',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','f',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','f',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('a','f',2,2,5,'04411',NULL,'04411','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3a, 3b und 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und der Europäischen Agentur für Netz- und Informationssicherheit (ENISA) technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.\'\'\'\'\''),('a','f',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','f',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','f',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','f',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('a','f',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','f',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30b) Bei der Durchführung der Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG haben die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auszulegen, sondern auch darauf zu achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('a','f',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Der Ernst einer eine Benachrichtigung der Teilnehmer erfordernden Verletzung wird nach den Umständen der Verletzung bestimmt, z.B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('a','f',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber des elektronischen Kommunikationsdienstes unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen;\'\'\'\'\''),('a','f',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','f',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinien 95/46/EG und 2006/24/EG müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('a','f',1,2,5,'03:28@A2',NULL,'03:28@A2','de','\'\'\'\'\'Innerhalb der nächsten beiden Jahre sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('a','f',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','f',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','f',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','f',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','f',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','f',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('a','f',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','f',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','f',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','f',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte die nationale Regulierungsbehörde oder die zuständige Behörde unverzüglich benachrichtigt werden. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Die zuständige Behörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('a','f',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','f',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','f',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('a','f',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','f',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','f',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen im Falle einer Verletzung geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('a','f',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','f',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','f',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','f',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','f',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','f',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1a. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Artikel 15 Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('a','f',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','f',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','f',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','f',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('a','f',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer in ihren Jahresberichten über alle Sicherheitsverletzungen, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft geführt haben.\'\'\'\'\''),('a','f',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','f',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','f',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','f',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','f',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','f',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder \'\'\'\'\'der \'\'\'\'\'Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass eine entsprechende Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','f',1,2,5,'03:28@A1',NULL,'03:28@A1','de','\'\'\'\'\'(28a) Im Sinne dieser Richtlinie sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können.\'\'\'\'\''),('a','f',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','f',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Diese Richtlinie dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('a','f',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen – einschließlich gegebenenfalls erforderlicher strafrechtlicher Sanktionen – bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','f',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen würden bei zufälligem oder unrechtmäßigem Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten oder gespeicherten personenbezogenen Daten die Daten für einen Dritten unverständlich machen bzw. bei zufälligem oder unrechtmäßigem Verlust dafür sorgen, dass die personenbezogenen Daten für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft verfügbar bleiben.\'\'\'\'\''),('a','f',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','f',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','f',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens \'\'\'\'\'zwei \'\'\'\'\'Jahre nach dem \'\'\'\'\'Inkrafttreten dieser Richtlinie nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon, insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','f',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor zufälliger, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit;\'\'\'\'\''),('a','f',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('a','f',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','f',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden sind befugt, die von den Betreibern öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbietern von Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('a','f',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen ausschließlich für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor zufälliger oder unrechtmäßiger Zerstörung, zufälligem Verlust oder zufälliger Veränderung, unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen;\'\'\'\'\''),('a','f',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','f',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','f',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','f',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 dieser Richtlinie ist so zu verstehen, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48 diese Richtlinie oder die Richtlinie 1995/46 unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den von den Mitgliedstaaten festgelegten Verfahren erfolgt, die die Einhaltung dieser Schutzmaßnahmen garantieren.\'\'\'\'\''),('a','f',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten;\'\'\'\'\''),('a','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen dieser Richtlinie stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('a','f',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','f',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die in technischer wie auch in wirtschaftlicher Hinsicht bestmöglichen Lösungen zu informieren, die geeignet sind, die Durchführung dieser Richtlinie zu verbessern.\'\'\'\'\''),('a','f',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('a','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('a','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','g',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('a','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','g',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Türmen \'\'\'\'\'und \'\'\'\'\'anderen hohen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('a','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','g',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('a','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('a','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','g',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('a','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','g',2,2,4,'2051a',NULL,'2051a','de','\'\'\'\'\'a) auf Inhalte zuzugreifen und solche Inhalte zu nutzen und selbst zu verbreiten;\'\'\'\'\''),('a','g',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','g',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','g',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','g',2,2,4,'2231',NULL,'2231','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen für die Transparenz der Dienste von Netz zu Netz und verhindern eine wettbewerbswidrige Diskriminierung von Diensten. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, können die nationalen Regulierungsbehörden nach Konsultation der [xxx] und der Kommission Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festlegen.\'\'\'\'\''),('a','g',2,2,4,'206',NULL,'206','de','\'\'\'\'\'6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden.\'\'\'\'\''),('a','g',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.\'\'\'\'\''),('a','g',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','g',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a','g',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.\'\'\'\'\''),('a','g',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten, Diensten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird und beispielsweise das Problem der unzumutbaren Zugangsbedingungen für Großkunden angegangen wird.\'\'\'\'\''),('a','g',2,2,4,'2021b','2021b','2021b','de','b) angebotene \'\'\'\'\'Dienste, Beschränkungen des Zugangs zu und/oder \'\'\'\'\'der \'\'\'\'\'Nutzung von bestimmten in Absatz 5 genannten Diensten und Inhalten, angebotene Dienstqualität, \'\'\'\'\'die Frist bis zum \'\'\'\'\'Erstanschluss sowie Beschränkungen bei der Nutzung von Endgeräten;\'\'\'\'\''),('a','g',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Streitbeilegung ermöglichen, und \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','g',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','g',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a','g',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('a','g',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten Leitlinien einführen und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen.\'\'\'\'\''),('a','g',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','g',2,2,4,'207@A',NULL,'207@A','de','\'\'\'\'\'7a. Die Mitgliedstaaten sorgen dafür, dass, wenn Verträge zwischen Teilnehmern und Unternehmen geschlossen werden, die elektronische Kommunikationsdienste bzw. -netze anbieten, die Teilnehmer zum Zeitpunkt des Abschlusses des Vertrags ausdrücklich gefragt werden, ob und wie sie relevante Informationen in die Teilnehmerdatenbanken aufgenommen haben wollen und ob sie die Möglichkeit in Anspruch nehmen wollen, dass bestimmte Informationen in die Datenbank aufgenommen, aber den Nutzern der Teilnehmerauskunftsdienste nicht offen gelegt werden.\'\'\'\'\''),('a','g',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','g',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','g',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können;'),('a','g',2,2,4,'2051b',NULL,'2051b','de','\'\'\'\'\'b) auf beliebige Anwendungen oder Dienste zuzugreifen oder diese zu benutzen; und/oder\'\'\'\'\''),('a','g',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;\'\'\'\'\''),('a','g',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','g',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Unbeschadet des ersten Unterabsatzes sind Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, befugt, ein angemessenes Netzmanagement zu betreiben.\'\'\'\'\''),('a','g',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','g',2,2,4,'215',NULL,'215','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.\'\'\'\'\''),('a','g',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('a','g',2,2,4,'201','201','201','de','1. \'\'\'\'\'Dieser Artikel gilt \'\'\'\'\'unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien \'\'\'\'\'93/13/EG \'\'\'\'\'und \'\'\'\'\'97/7/EG, \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a','g',2,2,4,'2051',NULL,'2051','de','\'\'\'\'\'5. Die Mitgliedstaaten sorgen dafür und setzen erforderlichenfalls unverzüglich durch, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter sie – insbesondere durch technische oder tarifbezogene Beschränkungen – in ihrer Möglichkeit einschränkt,\'\'\'\'\''),('a','g',2,2,4,'2051c',NULL,'2051c','de','\'\'\'\'\'c) irgendwelche Inhalte, Dienste oder Anwendungen auf ihren Endgeräten zu verwalten oder zu nutzen.\'\'\'\'\''),('a','g',2,2,4,'2052',NULL,'2052','de','\'\'\'\'\'Diese Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen.\'\'\'\'\''),('a','g',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','g',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','g',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','g',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen. Dieses Recht kann nur dann ausgeübt werden, wenn die Änderungen für den Teilnehmer nachteilig sind.\'\'\'\'\''),('a','g',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','g',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, der sicherstellt, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','g',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','g',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen.\'\'\'\'\''),('a','g',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','g',2,2,4,'223@A',NULL,'223@A','de','\'\'\'\'\'3a. Um sicherzustellen, dass die Möglichkeit der Nutzer, Zugang zu den rechtmäßigen Inhalten zu bekommen oder diese weiter zu verbreiten oder rechtmäßige Anwendungen oder Dienste ihrer Wahl zu nutzen, nicht in unangemessener Weise eingeschränkt wird, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden sicherstellen, dass jegliche von Anbietern öffentlicher Kommunikationsnetze und/oder -dienste auferlegte Beschränkung der Möglichkeit der Teilnehmer, rechtmäßige Inhalte abzurufen oder zu verbreiten, gebührend gerechtfertigt ist.\'\'\'\'\''),('a','g',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','g',2,2,4,'214',NULL,'214','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.\'\'\'\'\''),('a','g',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','g',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','g',2,2,4,'203','203','203','de','3. \'\'\'\'\'Die \'\'\'\'\'in \'\'\'\'\'Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die \'\'\'\'\'zwischen Verbrauchern und anderen Anbietern elektronischer \'\'\'\'\'Kommunikationsdienste als denen, \'\'\'\'\'die <s>nicht die Verbindung zum öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste \'\'\'\'\'bereitstellen, geschlossen \'\'\'\'\'werden. \'\'\'\'\'Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a','g',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'unter besonderer Hervorhebung der Informationen für behinderte Nutzer über einen vergleichbaren Zugang zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','g',0,2,4,'210',NULL,'210','de','\'\'\'\'\'-1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 2005/29/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.\'\'\'\'\''),('a','g',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;\'\'\'\'\''),('a','g',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','g',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','g',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'den Endnutzern \'\'\'\'\'und \'\'\'\'\'Verbrauchern \'\'\'\'\'gemäß den Bestimmungen von Anhang II \'\'\'\'\'transparente, vergleichbare, ausreichende \'\'\'\'\'und aktuelle Informationen über \'\'\'\'\'geltende \'\'\'\'\'Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen für den Zugang \'\'\'\'\'zu \'\'\'\'\'den in Artikel 4, 5, 6 und 7 festgelegten Diensten \'\'\'\'\'und deren Nutzung zugänglich sind.'),('a','g',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','g',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','g',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission Leitlinien einführen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen.\'\'\'\'\''),('a','g',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('a','g',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die \'\'\'\'\'elektronischen Kommunikationsdiensten gemäß den \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen \'\'\'\'\'und <s>dass jegliche Übertragung nach von dieser Behörde festgelegten Verfahren erfolgt und öffentlich bekannt gegeben wird. Die nationalen Regulierungsbehörden sorgen dafür, dass </s>der \'\'\'\'\'ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für \'\'\'\'\'die \'\'\'\'\'Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','g',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('a','g',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;\'\'\'\'\''),('a','g',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('a','g',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('a','g',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','g',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('a','g',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('a','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','g',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','g',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','g',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8a, 9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','g',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienst- und Technologieneutralität gelten soll;\'\'\'\'\''),('a','g',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('a','g',2,1,3,'0841g',NULL,'0841g','de','\'\'\'\'\'g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('a','g',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder\'\'\'\'\''),('a','g',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('a','g',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('a','g',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,\'\'\'\'\''),('a','g',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.\'\'\'\'\''),('a','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('a','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('a','g',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('a','g',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('a','g',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','g',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('a','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung \'\'\'\'\'2002/676/EG (Frequenzentscheidung).\'\'\'\'\''),('a','g',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','g',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','g',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.\'\'\'\'\''),('a','g',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('a','g',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','g',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('a','g',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung der Möglichkeit funktechnischer Störungen,\'\'\'\'\''),('a','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','g',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','g',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen.\'\'\'\'\''),('a','g',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('a','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','g',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('a','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','g',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem [Umsetzungsdatum].\'\'\'\'\''),('a','g',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','g',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('a','g',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','g',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','g',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','g',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','g',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','g',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','g',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','g',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','g',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','g',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','g',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','g',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','g',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','g',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','g',2,2,5,'053','053','053','de','\'\'\'\'\'(3) \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder der Zugriff auf darin bereits gespeicherte Informationen \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer \'\'\'\'\'vorher auf der Grundlage von klaren und umfassenden Informationen, die er \'\'\'\'\'gemäß der Richtlinie 95/46/EG <s>klare und umfassende Informationen </s>insbesondere über die Zwecke der Verarbeitung \'\'\'\'\'erhalten hat, einwilligt \'\'\'\'\'und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu \'\'\'\'\'stellen. Die vorherige Einwilligung des Teilnehmers sollte immer unabhängig von seiner Zustimmung zu den allgemeinen Geschäftsbedingungen eingeholt werden.\'\'\'\'\''),('a','g',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','g',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','g',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'Alle drei Monate legt die nationale Regulierungsbehörde der Kommission einen zusammenfassenden Bericht über die eingegangenen Mitteilungen und die gemäß diesem Absatz ergriffenen Maßnahmen vor.\'\'\'\'\''),('a','g',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','g',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','g',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','g',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','g',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','g',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','g',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'vorher \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer \'\'\'\'\'erhält klare und umfassende Informationen über \'\'\'\'\'die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zurückzuziehen. Die Verfahren für das Zurückziehen der Einwilligung sind leicht verständlich und unkompliziert.\'\'\'\'\''),('a','g',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','g',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','g',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','g',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','g',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','g',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von gravierenden Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können, sofern die nationale Regulierungsbehörde nach Verständigung durch den betroffenen Betreiber diese für geboten erachtet. Wenn personenbezogene Daten unbrauchbar werden, sollten die nationalen Regulierungsbehörden beschließen können, von dem Diensteanbieter keine Benachrichtigung zu verlangen. Eine in einem solchen Falle erfolgende Benachrichtigung sollte in einer dem jeweiligen Einzelfall angemessenen Weise Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.\'\'\'\'\''),('a','g',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','g',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','g',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','g',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','g',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','g',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer gravierenden Sicherheitsverletzung durch den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung muss eine Darlegung der Art der Verletzung und ihrer Folgen und der vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für Maßnahmen zur Minderung der möglichen nachteiligen Folgen enthalten. Die nationale Regulierungsbehörde entscheidet darüber, ob der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer über die Verletzung unterrichten muss. Falls Daten durch technische oder verfahrensmäßige Mittel in dem Maße unbrauchbar wurden, dass das Verlustrisiko gering ist oder im Wesentlichen behoben wurde, ist bei der Sicherheitsverletzung der Daten nicht von einem erheblichen Schaden für den Endnutzer auszugehen. Daher kann die nationale Regulierungsbehörde beschließen, von dem Anbieter die Benachrichtigung des Teilnehmers nicht zu verlangen. Die technischen und verfahrensmäßigen Mittel, um Daten unbrauchbar zu machen, werden von der jeweiligen nationalen Regulierungsbehörde genehmigt. Die Kommission kann nach Anhörung von [xxx] geeignete Koordinierungsmaßnahmen ergreifen, um einen einheitlichen Ansatz auf Gemeinschaftsebene zu gewährleisten.\'\'\'\'\''),('a','g',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','g',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Gegebenenfalls setzt die betroffene nationale Regulierungsbehörde die nationalen Regulierungsbehörden der anderen Mitgliedstaaten und [xxx] über die Verletzung in Kenntnis. Falls eine Offenlegung der Verletzung im öffentlichen Interesse ist, kann die nationale Regulierungsbehörde die Öffentlichkeit informieren.\'\'\'\'\''),('a','g',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','g',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','g',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','g',2,2,5,'0441',NULL,'0441','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der/des [xxx] und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.\'\'\'\'\''),('a','g',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','g',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','g',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','g',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','g',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','g',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','h',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','h',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','h',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','h',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','h',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','h',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','h',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','h',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','h',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','h',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Masten, Einstiegsschächten \'\'\'\'\'und \'\'\'\'\'Straßenverteilerkästen;\'\'\'\'\''),('a','h',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','h',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','h',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','h',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der \'\'\'\'\'Marktentwicklung und der Vorteile für die Verbraucher, \'\'\'\'\'wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer Optionen für den vorgelagerten Zugang;\'\'\'\'\''),('a','h',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','h',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a','h',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','h',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','h',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','h',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','h',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','h',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','h',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','h',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','h',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','h',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','h',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','h',2,2,4,'2231',NULL,'2231','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an die Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und um sicherzustellen, dass der Zugang der Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. Diese Leitlinien oder Maßnahmen berücksichtigen die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('a','h',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('a','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('a','h',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('a','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('a','h',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('a','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('a','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('a','h',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','h',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen \'\'\'\'\'Möglichkeiten, \'\'\'\'\'sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt \'\'\'\'\'hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:\'\'\'\'\''),('a','h',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('a','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('a','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('a','h',2,2,4,'201','201',NULL,'de','<s>1. Die Absätze 2, 3 und 4 gelten unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 93/13/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('a','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('a','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','h',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('a','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','h',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','h',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen einrichten, die sicherstellen, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess Fragen, \'\'\'\'\'die <s>Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um </s>die \'\'\'\'\'Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt \'\'\'\'\'werden.'),('a','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('a','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('a','h',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('a','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('a','h',2,2,4,'203','203',NULL,'de','<s>3. In den Fällen, in denen Verträge zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste, die nicht die Verbindung zum öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, geschlossen werden, müssen die in Absatz 2 genannten Informationen auch Bestandteil dieser Verträge sein. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('a','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','h',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die \'\'\'\'\'Vertragslaufzeit, \'\'\'\'\'die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich\'\'\'\'\''),('a','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('a','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten stellen sicher, dass für Endnutzer und Verbraucher gemäß den Bestimmungen von Anhang II transparente und aktuelle Informationen über anwendbare Preise und Tarife sowie über Standardkonditionen bezüglich des Zugangs zu öffentlichen Telefondiensten und deren Nutzung zugänglich sind.</s>'),('a','h',2,2,4,'2141',NULL,'2141','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,\'\'\'\'\''),('a','h',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 \'\'\'\'\'der \'\'\'\'\'Zugang zu Notdiensten bereitgestellt und Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('a','h',2,2,4,'204','204',NULL,'de','<s>4. Die Teilnehmer haben das Recht, bei der Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen den Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen nicht annehmen.</s>'),('a','h',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('a','h',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('a','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('a','h',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('a','h',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige \'\'\'\'\'Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche \'\'\'\'\'Beilegung von \'\'\'\'\'Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('a','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('a','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','h',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','h',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('a','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('a','h',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','h',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('a','h',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('a','h',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('a','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','h',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für Endnutzer und \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich \'\'\'\'\'der \'\'\'\'\'Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('a','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('a','h',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('a','h',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('a','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('a','h',2,2,4,'213',NULL,'213','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze oder - dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','h',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('a','h',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('a','h',2,1,3,'0941','094','0941','de','\'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die den elektronischen Kommunikationsdiensten \'\'\'\'\'nach \'\'\'\'\'ihren \'\'\'\'\'nationalen \'\'\'\'\'Tabellen \'\'\'\'\'der \'\'\'\'\'Frequenzbereichszuweisung und \'\'\'\'\'der \'\'\'\'\'ITU-Vollzugsordnung zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','h',2,1,3,'09@C1@A',NULL,'09@C1@A','de','\'\'\'\'\'Diese Durchführungsmaßnahmen gelten unbeschadet der Maßnahmen, die auf Gemeinschaftsebene oder einzelstaatlicher Ebene im Einklang mit dem Gemeinschaftsrecht getroffen wurden, um Ziele zu verfolgen, die dem allgemeinen Interesse sowie insbesondere der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen.\'\'\'\'\''),('a','h',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','h',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','h',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.\'\'\'\'\''),('a','h',2,1,3,'09@C11c',NULL,'09@C11c','de','\'\'\'\'\'c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll.\'\'\'\'\''),('a','h',2,1,3,'09@C11A',NULL,'09@C11A','de','\'\'\'\'\'-a) zur Harmonisierung der Regelungen im Zusammenhang mit der Verfügbarkeit und effizienten Nutzung von Funkfrequenzen nach dem Verfahren des Anhangs IIa;\'\'\'\'\''),('a','h',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','h',2,1,3,'09@C11',NULL,'09@C11','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und unbeschadet des Artikels 8a kann die Kommission im Hinblick auf die Umsetzung der Grundsätze dieses Artikels geeignete technische Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','h',2,1,3,'09@C11b',NULL,'09@C11b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;\'\'\'\'\''),('a','h',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','h',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','h',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','h',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('a','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','de','\'\'\'\'\'(60a) Die Mitgliedstaaten haben die Aufgabe, Mechanismen der Zusammenarbeit zwischen den Beteiligten zu begünstigen, um das reibungslose Funktionieren der Online-Dienste und ein hohes Maß an Vertrauen bei den Nutzern zu fördern. Insbesondere sollte den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und sonstigen Beteiligten Anreize zur Zusammenarbeit bei der Förderung rechtmäßiger Inhalte und beim Schutz von Online-Inhalten geboten werden. Über den Rechtsrahmen hinaus und unbeschadet dieses Rahmens kann eine solche Zusammenarbeit beispielsweise die Form der Ausarbeitung von Verhaltenskodizes haben, die zwischen den Beteiligten ausgehandelt und vereinbart werden. Solche Verhaltenskodizes sind im Grundsatz bereits in zahlreichen Rechtsakten der Gemeinschaft vorgesehen, wie der Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt („Richtlinie über den elektronischen Geschäftsverkehr“) (ABl. L 178 vom 17.7.2000, S. 1.), der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums ( ABl. L 157 vom 30.4.2004, S. 45. Berichtigung in ABl. L 195 vom 2.6.2004, S. 16.) und der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1994 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 (ABl. L 284 vom 31.10.2003, S. 1).). Diese Zusammenarbeit zwischen den beteiligten Kreisen trägt wesentlich zur Förderung von Online-Inhalten, besonders Inhalten der europäischen Kultur, und zur Erschließung des Potenzials der Informationsgesellschaft bei.\'\'\'\'\''),('a','h',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind. Es liegt in der Zuständigkeit der Mitgliedstaaten, Umfang und Art von Ausnahmen festzulegen.\'\'\'\'\''),('a','h',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder\'\'\'\'\''),('a','h',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Bereichen zusammenarbeiten, die am Schutz und an der Förderung rechtmäßiger Inhalte durch elektronische Kommunikationsnetze und -dienste interessiert sind.\'\'\'\'\''),('a','h',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen, oder wenn dies einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dient, z. B. der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('a','h',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','h',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','h',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'diskriminierungsfreien \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen und keine Wettbewerbsverzerrungen bewirken.\'\'\'\'\''),('a','h',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es \'\'\'\'\'– unter Berücksichtigung der für staatliche Beihilfen geltenden Regelungen – \'\'\'\'\'keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von Inhalten;\'\'\'\'\''),('a','h',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','h',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Beschränkungen, aufgrund deren elektronische Kommunikationsdienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien oder der Bereitstellung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('a','h',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','h',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a','h',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','h',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung) zu gewährleisten.'),('a','h',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.\'\'\'\'\''),('a','h',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','h',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','h',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','h',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','h',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','h',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('a','h',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','h',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','h',2,1,3,'084g',NULL,'084g','de','\'\'\'\'\'g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.\'\'\'\'\''),('a','h',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','h',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Die gemäß Unterabsatz 1 Buchstaben a bis c beschlossenen Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie bewirken, werden gemäß Artikel 22 Absatz 3 nach dem Regelungsverfahren mit Kontrolle erlassen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission vom Ausschuss für Funkfrequenzpolitik unterstützt werden.\'\'\'\'\''),('a','h',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','h',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','h',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Vermeidung von Wettbewerbsverzerrungen,\'\'\'\'\''),('a','h',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','h',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.\'\'\'\'\''),('a','h',2,1,3,'09@C11a',NULL,'09@C11a','de','\'\'\'\'\'a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können, mit Ausnahme der Funkfrequenzen, die die Mitgliedstaaten Rundfunkdiensten zuweisen oder deren entsprechende Zuweisung sie beabsichtigen;\'\'\'\'\''),('a','h',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','h',2,1,3,'09@C11B',NULL,'09@C11B','de','\'\'\'\'\'-aa) zur Sicherstellung der koordinierten und rechtzeitigen Bereitstellung von Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen nach dem Verfahren des Anhangs IIa;\'\'\'\'\''),('a','h',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('a','h',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','h',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('a','h',2,2,5,'04411',NULL,'04411','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3, 3a, 3b und 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.\'\'\'\'\''),('a','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','h',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('a','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','h',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30b) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('a','h',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('a','h',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('a','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','h',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('a','h',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','h',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('a','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','h',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','h',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','h',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte die nationale Regulierungsbehörde oder eine andere zuständige nationale Behörde unverzüglich benachrichtigt werden. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('a','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','h',1,2,5,'03:28@A',NULL,'03:28@A','de','\'\'\'\'\'(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('a','h',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('a','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','h',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','h',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('a','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','h',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','h',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('a','h',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','h',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','h',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('a','h',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('a','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','h',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','h',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','h',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder \'\'\'\'\'der \'\'\'\'\'Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','h',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('a','h',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','h',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.\'\'\'\'\''),('a','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','h',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','h',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('a','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('a','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','h',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('a','h',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('a','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','h',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','h',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.\'\'\'\'\''),('a','h',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('a','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('a','h',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation von ENISA, der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','h',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('a','h',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('a','i',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','i',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','i',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('a','i',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','i',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','i',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','i',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','i',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','i',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('a','i',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','i',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Türmen \'\'\'\'\'und \'\'\'\'\'anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven etzbestandteilen;\'\'\'\'\''),('a','i',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','i',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','i',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','i',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('a','i',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','i',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('a','i',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','i',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','i',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','i',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','i',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','i',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('a','i',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und \'\'\'\'\'utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('a','i',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','i',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','i',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','i',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','i',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','i',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','i',2,2,4,'2231',NULL,'2231','de','\'\'\'\'\'3. Die nationalen Regulierungsbehörden können Leitlinien für Mindestanforderungen an die Dienstqualität erlassen und gegebenenfalls andere Maßnahmen ergreifen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und sicherzustellen, dass die Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei der Nutzung von Anwendungen und Diensten ihrer Wahl eingeschränkt werden. Diese Leitlinien und Maßnahmen berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen Normen.\'\'\'\'\''),('a','i',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('a','i',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('a','i',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','i',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('a','i',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('a','i',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('a','i',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('a','i',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('a','i',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','i',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten \'\'\'\'\'und, \'\'\'\'\'sofern der \'\'\'\'\'angerufene \'\'\'\'\'Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt \'\'\'\'\'hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:\'\'\'\'\''),('a','i',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('a','i',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('a','i',2,2,4,'32@A',NULL,'32@A','de','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\''),('a','i',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','i',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('a','i',2,2,4,'201','201',NULL,'de','<s>1. Die Absätze 2, 3 und 4 gelten unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 93/13/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('a','i',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('a','i',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','i',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','i',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('a','i',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','i',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','i',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen einrichten, die sicherstellen, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess Fragen, \'\'\'\'\'die <s>Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um </s>die \'\'\'\'\'Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt \'\'\'\'\'werden.'),('a','i',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('a','i',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('a','i',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','i',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\''),('a','i',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('a','i',2,2,4,'203','203',NULL,'de','<s>3. In den Fällen, in denen Verträge zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste, die nicht die Verbindung zum öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, geschlossen werden, müssen die in Absatz 2 genannten Informationen auch Bestandteil dieser Verträge sein. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('a','i',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','de','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\''),('a','i',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die Vertragslaufzeit und die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich\'\'\'\'\''),('a','i',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('a','i',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten stellen sicher, dass für Endnutzer und Verbraucher gemäß den Bestimmungen von Anhang II transparente und aktuelle Informationen über anwendbare Preise und Tarife sowie über Standardkonditionen bezüglich des Zugangs zu öffentlichen Telefondiensten und deren Nutzung zugänglich sind.</s>'),('a','i',2,2,4,'2141',NULL,'2141','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,\'\'\'\'\''),('a','i',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 \'\'\'\'\'der \'\'\'\'\'Zugang zu Notdiensten bereitgestellt und Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('a','i',2,2,4,'204','204',NULL,'de','<s>4. Die Teilnehmer haben das Recht, bei der Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen den Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen nicht annehmen.</s>'),('a','i',1,2,4,'20:14@D',NULL,'20:14@D','de','\'\'\'\'\'(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('a','i',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('a','i',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('a','i',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von etzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Richtlinie 2002/22/EG berührt nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter enthält. Die Richtlinie 2002/22/EG verpflichtet die Anbieter nicht, die durch ihre etze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen oder strafrechtliche Verfolgung gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Strafverfolgungsbehörden.\'\'\'\'\''),('a','i',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('a','i',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige \'\'\'\'\'Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche \'\'\'\'\'Beilegung von \'\'\'\'\'Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','i',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;\'\'\'\'\''),('a','i',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('a','i',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','i',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','i',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','i',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('a','i',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('a','i',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','i',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','i',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('a','i',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('a','i',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','i',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('a','i',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','i',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für Endnutzer und \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich \'\'\'\'\'der \'\'\'\'\'Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('a','i',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','i',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('a','i',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('a','i',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','i',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('a','i',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('a','i',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','i',2,2,4,'213',NULL,'213','de','\'\'\'\'\'(3) Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','i',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('a','i',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','i',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','i',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('a','i',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('a','i',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die \'\'\'\'\'elektronischen Kommunikationsdiensten gemäß den \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen \'\'\'\'\'und <s>dass jegliche Übertragung nach von dieser Behörde festgelegten Verfahren erfolgt und öffentlich bekannt gegeben wird. Die nationalen Regulierungsbehörden sorgen dafür, dass </s>der \'\'\'\'\'ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für \'\'\'\'\'die \'\'\'\'\'Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','i',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('a','i',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;\'\'\'\'\''),('a','i',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.:\'\'\'\'\''),('a','i',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleis ten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('a','i',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','i',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;\'\'\'\'\''),('a','i',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum utzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('a','i',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','i',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','i',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','i',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','i',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('a','i',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.\'\'\'\'\''),('a','i',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','i',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('a','i',2,1,3,'0841g',NULL,'0841g','de','\'\'\'\'\'g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('a','i',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder\'\'\'\'\''),('a','i',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('a','i',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('a','i',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\''),('a','i',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.\'\'\'\'\''),('a','i',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','i',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','i',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('a','i',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;\'\'\'\'\''),('a','i',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','i',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('a','i',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('a','i',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','i',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung gemeinsamer Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('a','i',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','i',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8b und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung \'\'\'\'\'2002/676/EG (Frequenzentscheidung).\'\'\'\'\''),('a','i',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','i',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.\'\'\'\'\''),('a','i',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','i',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\''),('a','i',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist: den erforderlich ist:\'\'\'\'\''),('a','i',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('a','i',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung der Möglichkeit funktechnischer Störungen,\'\'\'\'\''),('a','i',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','i',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','i',2,1,3,'0841g@A',NULL,'0841g@A','de','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\''),('a','i',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','i',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('a','i',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','i',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','i',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('a','i',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','i',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem ... (Datum der Umsetzung dieser Richtlinie.).\'\'\'\'\''),('a','i',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','i',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','i',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('a','i',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','i',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','i',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können Verkehrsdaten im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für etz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) durchzuführen in Bezug auf einen öffentlichen Dienst für elektronische Kommunikation, ein öffentliches oder privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder damit zusammenhängende Endgeräte und Geräte für elektronische Kommunikation, sofern nicht das Interesse oder die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('a','i',2,2,5,'04411',NULL,'04411','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3b vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.\'\'\'\'\''),('a','i',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','i',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','i',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','i',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('a','i',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','i',1,2,5,'03:27@A',NULL,'03:27@A','de','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.\'\'\'\'\''),('a','i',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('a','i',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('a','i',2,2,5,'181@A',NULL,'181@A','de','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\''),('a','i',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('a','i',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','i',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('a','i',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','i',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','i',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','i',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','i',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','i',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('a','i',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','i',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','i',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','i',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen Schaden für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der betroffene Diensteanbieter die nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich von allen Sicherheitsverletzungen benachrichtigen. Die zuständige nationale Behörde sollte die Schwere dieser Sicherheitsverletzungen feststellen und den betroffenen Diensteanbieter veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur die zuständige nationale Behörde, sondern auch sofort die geschädigten Nutzer benachrichtigen. Auch sollten die Anbieter alle betroffenen Nutzer jährlich über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die während des entsprechenden Zeitraums aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.\'\'\'\'\''),('a','i',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','i',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','i',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('a','i',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','i',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','i',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('a','i',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','i',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','i',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','i',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','i',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','i',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('a','i',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('a','i',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','i',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','i',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('a','i',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','i',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','i',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','i',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','i',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','i',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder \'\'\'\'\'der \'\'\'\'\'Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','i',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','i',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('a','i',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'Der Anbieter braucht den Kunden bzw. die betroffene Person nicht von einer Sicherheitsverletzung zu benachrichtigen, wenn er den zuständigen Behörden glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('a','i',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','i',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','i',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','i',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('a','i',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('a','i',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('a','i',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','i',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('a','i',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('a','i',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','i',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','i',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','i',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('a','i',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der etz- und Informationssicherheit, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, schafft die Möglichkeit, solche Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen zu verarbeiten mit dem Ziel, unberechtigten Zugang und die Verbreitung störender Programmcodes zu unterbinden sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\''),('a','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.\'\'\'\'\''),('a','i',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation von ENISA, der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','i',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('a','i',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('a','j',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','j',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','j',2,1,1,'1221c','1221c','1221c','de','c) \'\'\'\'\'bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die \'\'\'\'\'Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger öffentlicher Investitionen und \'\'\'\'\'der Investitionsrisiken;'),('a','j',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','j',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','j',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','j',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','j',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','j',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','j',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen \'\'\'\'\'zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, \'\'\'\'\'Gebäuden, \'\'\'\'\'Antennen, Türmen \'\'\'\'\'und \'\'\'\'\'anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('a','j',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','j',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','j',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'Regelungsverfahren mit Kontrolle gemäß Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt \'\'\'\'\'werden.'),('a','j',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('a','j',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a','j',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('a','j',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','j',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','j',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','j',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','j',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','j',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','j',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'einschließlich Beschränkungen des Zugangs zu Diensten \'\'\'\'\'und \'\'\'\'\'Anwendungen, Bereitstellungs- \'\'\'\'\'Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a','j',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','j',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','j',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','j',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','j',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','j',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','j',2,2,4,'2231',NULL,'2231','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können Mindestanforderungen an die Dienstqualität festlegen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern. Diese Anforderungen berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen ormen.\'\'\'\'\''),('a','j',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('a','j',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('a','j',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.\'\'\'\'\''),('a','j',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('a','j',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('a','j',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten können.\'\'\'\'\''),('a','j',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch von den zuständigen Behörden bereitgestellte Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('a','j',2,2,4,'334',NULL,'334','de','\'\'\'\'\'4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','j',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass\'\'\'\'\''),('a','j',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die \'\'\'\'\'Mittel, \'\'\'\'\'mit \'\'\'\'\'denen \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'geltenden \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('a','j',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('a','j',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','j',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('a','j',2,2,4,'201','201',NULL,'de','<s>1. Die Absätze 2, 3 und 4 gelten unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 93/13/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('a','j',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation über ihr Recht, zu entscheiden, ob ihre personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden oder nicht, und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('a','j',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','j',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;');
INSERT INTO `tp_diff_texts` VALUES ('a','j',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('a','j',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','j',2,2,4,'207',NULL,'207','de','\'\'\'\'\'7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.\'\'\'\'\''),('a','j',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten sorgen insbesondere dafür, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen einrichten, die sicherstellen, dass \'\'\'\'\'in \'\'\'\'\'ihrem Entscheidungsprozess Fragen, \'\'\'\'\'die <s>Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um </s>die \'\'\'\'\'Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt \'\'\'\'\'werden.'),('a','j',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('a','j',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','j',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('a','j',2,2,4,'203','203',NULL,'de','<s>3. In den Fällen, in denen Verträge zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste, die nicht die Verbindung zum öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, geschlossen werden, müssen die in Absatz 2 genannten Informationen auch Bestandteil dieser Verträge sein. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('a','j',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – die \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, vergleichbare, angemessene \'\'\'\'\'und \'\'\'\'\'aktuelle \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','j',2,2,4,'2021e','2021e','2021e','de','e) \'\'\'\'\'die Vertragslaufzeit und die \'\'\'\'\'Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'die Vertragskündigung einschließlich\'\'\'\'\''),('a','j',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten stellen sicher, dass für Endnutzer und Verbraucher gemäß den Bestimmungen von Anhang II transparente und aktuelle Informationen über anwendbare Preise und Tarife sowie über Standardkonditionen bezüglich des Zugangs zu öffentlichen Telefondiensten und deren Nutzung zugänglich sind.</s>'),('a','j',2,2,4,'2141',NULL,'2141','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches öffentlich zugängliche elektronische Kommunikationsnetz und/oder Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,\'\'\'\'\''),('a','j',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'Teilnehmer \'\'\'\'\'beim Abschluss \'\'\'\'\'von \'\'\'\'\'Verträgen \'\'\'\'\'mit \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass \'\'\'\'\'die \'\'\'\'\'Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('a','j',1,2,4,'20:14@D',NULL,'20:14@D','de','\'\'\'\'\'(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('a','j',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die <s>die Verbindung mit dem öffentlichen Telefonnetz und/oder </s>den \'\'\'\'\'Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'oder Anschlüsse \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('a','j',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('a','j',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien lassen die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr) unberührt, die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter (wie darin definiert) enthält. Die Rahmenrichtlinie und die Einzelrichtlinien verpflichten die Anbieter nicht, die durch ihre Netze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Behörden.\'\'\'\'\''),('a','j',2,2,4,'2021b','2021b','2021b','de','b) angebotene \'\'\'\'\'Dienste, darunter insbesondere:\'\'\'\'\''),('a','j',2,2,4,'3411','341','3411','de','1. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitigkeiten zwischen Verbrauchern \'\'\'\'\'und \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung \'\'\'\'\'im Zusammenhang mit \'\'\'\'\'der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige \'\'\'\'\'Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche \'\'\'\'\'Beilegung von \'\'\'\'\'Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitigkeiten \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','j',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;\'\'\'\'\''),('a','j',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.\'\'\'\'\''),('a','j',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','j',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('a','j',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','j',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','j',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;\'\'\'\'\''),('a','j',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('a','j',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('a','j',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','j',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','j',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('a','j',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('a','j',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','j',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('a','j',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','j',2,2,4,'212','212','212','de','2. Die \'\'\'\'\'Mitgliedstaaten sorgen dafür, dass Unternehmen, \'\'\'\'\'die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den \'\'\'\'\'von \'\'\'\'\'ihnen für Endnutzer und \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind \'\'\'\'\'in \'\'\'\'\'klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich \'\'\'\'\'der \'\'\'\'\'Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('a','j',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','j',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('a','j',2,2,4,'3412',NULL,'3412','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.\'\'\'\'\''),('a','j',2,2,4,'2822',NULL,'2822','de','\'\'\'\'\'Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.\'\'\'\'\''),('a','j',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('a','j',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und deren rechtlichen Folgen sowie\'\'\'\'\''),('a','j',2,2,4,'213',NULL,'213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Falls solche Führer oder ähnlichen Techniken auf dem Markt nicht zur Verfügung stehen, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die Informationen , die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','j',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','j',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('a','j',2,2,4,'2821',NULL,'2821','de','\'\'\'\'\'2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','j',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','j',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('a','j',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','j',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('a','j',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, \'\'\'\'\'dass \'\'\'\'\'alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die \'\'\'\'\'elektronischen Kommunikationsdiensten gemäß den \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen zur Verfügung stehen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für \'\'\'\'\'die \'\'\'\'\'Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.\'\'\'\'\''),('a','j',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie über mehrere aufeinander folgende Überprüfungszeiträume ein einheitliches Regulierungskonzept beibehalten;\'\'\'\'\''),('a','j',2,1,3,'09@C1a',NULL,'09@C1a','de','\'\'\'\'\'a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;\'\'\'\'\''),('a','j',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.\'\'\'\'\''),('a','j',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle Arten \'\'\'\'\'von \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten zur Verfügung stehen.\'\'\'\'\''),('a','j',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','j',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;\'\'\'\'\''),('a','j',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('a','j',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','j',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','j',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','j',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','j',2,1,3,'09@C1',NULL,'09@C1','de','\'\'\'\'\'Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:\'\'\'\'\''),('a','j',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','j',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'f) Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald diese Voraussetzung erfüllt ist.\'\'\'\'\''),('a','j',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('a','j',2,1,3,'0841g',NULL,'0841g','de','\'\'\'\'\'g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('a','j',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt,\'\'\'\'\''),('a','j',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('a','j',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('a','j',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.\'\'\'\'\''),('a','j',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','j',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','j',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'wirksame \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'die elektronischen \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuteilung und </s>Zuweisung \'\'\'\'\'und Zuteilung \'\'\'\'\'dieser \'\'\'\'\'Funkfrequenzen \'\'\'\'\'durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Dabei handeln sie im Einlang mit ihren Verpflichtungen aus dem Vertrag sowie gegebenenfalls aus entsprechenden internationalen Vereinbarungen und können öffentliche Belange wie nachfolgend festgelegt berücksichtigen.\'\'\'\'\''),('a','j',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;\'\'\'\'\''),('a','j',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','j',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('a','j',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('a','j',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','j',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern und dafür sorgen, dass in den Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den Investoren und denjenigen Unternehmen, die vom Zugang profitieren, eingegangen werden;\'\'\'\'\''),('a','j',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8b und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung \'\'\'\'\'2002/676/EG (Frequenzentscheidung).\'\'\'\'\''),('a','j',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','j',2,1,3,'083d','083d','083d','de','d) <s>untereinander und </s>mit der Kommission \'\'\'\'\'und der Behörde \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','j',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.\'\'\'\'\''),('a','j',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','j',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','j',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','j',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('a','j',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen, um vor allem die technische Dienstqualität und die effiziente Frequenznutzung sicherzustellen,\'\'\'\'\''),('a','j',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','j',0,1,3,'09@C',NULL,'09@C','de','\'\'\'\'\'Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen\'\'\'\'\''),('a','j',2,1,3,'0841g@A',NULL,'0841g@A','de','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\''),('a','j',2,1,3,'09@C1c',NULL,'09@C1c','de','\'\'\'\'\'c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;\'\'\'\'\''),('a','j',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('a','j',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('a','j',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','j',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','j',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','j',2,1,3,'096',NULL,'096','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem [Datum der Umsetzung dieser Richtlinie].\'\'\'\'\''),('a','j',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','j',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','j',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('a','j',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','j',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','j',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','j',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a','j',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) in Bezug auf öffentliche elektronische Kommunikationsdienste und -netze oder damit zusammenhängende Endgeräte und elektronische Kommunikationsgeräte durchzuführen, sofern nicht die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung bleibt auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt.\'\'\'\'\''),('a','j',2,2,5,'04411',NULL,'04411','de','\'\'\'\'\'Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('a','j',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','j',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','j',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('a','j',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','j',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','j',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('a','j',1,2,5,'03:27@A',NULL,'03:27@A','de','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.\'\'\'\'\''),('a','j',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','j',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','j',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','j',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','j',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','j',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'„Anruf“ \'\'\'\'\'eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Kommunikation \'\'\'\'\'ermöglicht;'),('a','j',2,2,5,'0434',NULL,'0434','de','\'\'\'\'\'3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('a','j',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder der Zugriff auf darin bereits gespeicherte Informationen \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','j',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','j',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('a','j',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','j',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest\'\'\'\'\''),('a','j',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'3b. Der Anbieter braucht die betroffenen Teilnehmer oder Personen nicht von einer Verletzung des Schutzes personenbezogener Daten zu benachrichtigen, wenn er zur Zufriedenheit der zuständigen Behörde nachgewiesen hat , dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Solche technischen Schutzmaßnahmen müssen die Daten für alle unbefugten Personen unverständlich machen.\'\'\'\'\''),('a','j',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','j',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','j',2,2,5,'15@A42',NULL,'15@A42','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','j',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','j',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','j',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','j',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','j',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','j',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem \'\'\'\'\'<Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß \'\'\'\'\'Artikel \'\'\'\'\'29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung \'\'\'\'\'der \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die \'\'\'\'\'Nachrichten \'\'\'\'\'Bestimmungen über unerbetene \'\'\'\'\'und die Meldung von Sicherheitsverletzungen , \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. \'\'\'\'\'Die \'\'\'\'\'Kommission \'\'\'\'\'kann \'\'\'\'\'unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser \'\'\'\'\'Richtlinie unterbreiten.\'\'\'\'\''),('a','j',2,2,5,'0442',NULL,'0442','de','\'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('a','j',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a','j',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.\'\'\'\'\''),('a','j',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen Schaden, z. B. wirtschaftliche Einbußen, soziale Nachteile oder Identitätsbetrug, für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen benachrichtigt werden, damit sie die erforderliche Schutzvorkehrungen treffen können. Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.\'\'\'\'\''),('a','j',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,\'\'\'\'\''),('a','j',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','j',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','j',2,2,5,'143','143','143','de','<s>3. </s>Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','j',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','j',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('a','j',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,\'\'\'\'\''),('a','j',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','j',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste unverzüglich die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde und die betroffenen Teilnehmer oder Personen vorbehaltlich der Absätze 3a und 3b von der Verletzung benachrichtigen. Die Benachrichtigung der betroffenen Teilnehmer oder Personen muss zumindest eine Darlegung der Art der Verletzung und die Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der Verletzung enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber zu deren Behebung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('a','j',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','j',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'3a. Eine Benachrichtigung der betroffenen Teilnehmer oder Personen ist nicht erforderlich, wenn der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste zur Zufriedenheit der zuständigen Behörde nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte und Interessen der Verbraucher zu rechnen ist.\'\'\'\'\''),('a','j',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a','j',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.\'\'\'\'\''),('a','j',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der Gewährleistung der Netz- und Informationssicherheit, einschließlich der Sicherstellung der Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten durch Betreiber von Sicherheitsdiensten, die als für die Verarbeitung Verantwortliche handeln, gilt unter normalen Umständen als Verarbeitung solcher Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen im Sinne von Artikel 7 Buchstabe f der Richtlinie 95/46/EG. Dazu gehören beispielsweise die Verhinderung des unberechtigten Zugangs und der Verbreitung schädlichen Programmcodes oder die Abwehr von Angriffen zur gezielten Überlastung von Servern.\'\'\'\'\''),('a','j',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.\'\'\'\'\''),('a','j',2,2,5,'15@A41',NULL,'15@A41','de','\'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der betroffenen Regulierungsbehörden und gegebenenfalls der ENISA technische Durchführungsmaßnahmen treffen.\'\'\'\'\''),('a','j',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','j',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','j',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','j',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','j',1,2,5,'143:35@B',NULL,'143:35@B','de','\'\'\'\'\'(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.\'\'\'\'\''),('a','j',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('a','j',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','j',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('a','j',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('b','k',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','k',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('b','k',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','k',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('b','k',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich <s>der Entbündelung </s>des Zugangs zur \'\'\'\'\'Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur \'\'\'\'\'Teilnehmeranschlussleitung \'\'\'\'\'an einem bestimmten Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','k',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','k',2,1,1,'1221','1221','1221','de','2. \'\'\'\'\'Bei der Prüfung der \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'und \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'wie \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'auferlegt werden können, \'\'\'\'\'tragen \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('b','k',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','k',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','k',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','k',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','k',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','k',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','k',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('b','k',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','k',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','k',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','k',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffent-lichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 6a \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','k',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','k',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','k',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','k',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die zuständigen nationalen Regulierungsbehörden und gegebenenfalls andere nationale Behörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','k',2,2,5,'043@A',NULL,'043@A','de','\'\'\'\'\'3a. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('a','k',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26a) Die Verarbeitung von Verkehrsdaten in dem für die Aufdeckung, Lokalisierung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('a','k',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','k',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.\'\'\'\'\''),('a','k',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('a','k',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste das Ausmaß der Verletzung des Schutzes personenbezogener Daten bewerten, die Schwere der Verletzung einschätzen und erwägen, ob die zuständige nationale Behörde und der betroffene Teilnehmer über die Verletzung unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.\'\'\'\'\''),('a','k',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','k',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','k',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','k',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','k',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','k',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken evaluieren, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. Teilnehmer, die von Sicherheitsverletzungen betroffen sind, die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('a','k',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit, zur Anwendung kommen.\'\'\'\'\''),('a','k',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('a','k',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','k',2,2,5,'181','181',NULL,'de','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('a','k',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','k',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('a','k',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','k',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','k',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Die vorgesehenen Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','k',2,2,5,'044',NULL,'044','de','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3 und 3a vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit, der Datenschutzgruppe und des Europäischen Daten- schutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('a','k',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','k',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','k',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers sind mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen zur Abschwächung möglicher negativer Auswirkungen der Verletzung des Schutzes personenbezogener Daten vorgeschlagen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('a','k',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','k',2,2,5,'15@A4',NULL,'15@A4','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Anhörung der ENISA, der Datenschutzgruppe und der betroffenen Regulierungsbehörden Empfehlungen erlassen.\'\'\'\'\''),('a','k',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'sorgen dafür, \'\'\'\'\'dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen <s>oder den Zugriff auf Informationen, die </s>im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'oder der Zugriff auf darin bereits gespeicherte Informationen \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugriff \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','k',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','k',2,2,5,'022e','022e','022e','de','e) \'\'\'\'\'in die Rahmenrichtlinie übernommen (“Anruf” \'\'\'\'\'eine über einen öffentlich zugänglichen \'\'\'\'\'elektronischen Kommunikationsdienst \'\'\'\'\'aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Sprachkommunikation ermöglicht.)\'\'\'\'\''),('a','k',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die zuständigen nationalen Behörden und gegebenenfalls andere relevante nationale Behörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','k',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('a','k',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','k',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','k',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde und gegebenenfalls andere nationale Behörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','k',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','k',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('a','k',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','k',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'i) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('a','k',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','k',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','k',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit zu gewährleisten.\'\'\'\'\''),('a','k',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','k',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','k',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','k',2,2,5,'022h','022h','022h','de','h) \'\'\'\'\'“elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('a','k',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','k',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('a','k',2,1,3,'0961',NULL,'0961','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für Funkfrequenzen für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach dem [abhängig vom Zeitpunkt der Umsetzung] zugeteilt bzw. gewährt werden.\'\'\'\'\''),('a','k',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('a','k',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','k',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','k',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('a','k',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','k',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','k',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.\'\'\'\'\''),('a','k',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('a','k',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','k',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) zur Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','k',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.\'\'\'\'\''),('a','k',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;</s>'),('a','k',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen in Bezug auf die für elektronische Kommunikationsdienste verwendeten Arten von Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','k',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'d) Verwirklichung eines Ziels von allgemeinem Interesse gemäß Absatz 4.\'\'\'\'\''),('a','k',2,1,3,'083d','083d','083d','de','d) untereinander \'\'\'\'\'sowie \'\'\'\'\'mit der Kommission \'\'\'\'\'und der GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','k',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Gruppen als \'\'\'\'\'Nutzer, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','k',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','k',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie \'\'\'\'\'im Einklang mit der Entscheidung Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).\'\'\'\'\''),('a','k',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('a','k',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','k',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','k',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('a','k',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel dienen, das die Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht festgelegt haben, beispielsweise – unter anderem –\'\'\'\'\''),('a','k',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.\'\'\'\'\''),('a','k',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt;'),('a','k',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','k',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('a','k',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die effiziente Verwaltung der Funkfrequenzen für elektronische Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuteilung \'\'\'\'\'von Funkfrequenzen für elektronische Kommunikationsdienste \'\'\'\'\'und \'\'\'\'\'die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, nichtdiskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('a','k',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','k',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','k',2,1,3,'095',NULL,'095','de','\'\'\'\'\'Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten 5. Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('a','k',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'c) Gewährleistung der größtmöglichen gemeinsamen Nutzung der Funkfrequenzen,\'\'\'\'\''),('a','k',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('a','k',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) Gewährleistung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('a','k',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('a','k',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'f) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald dieser gegeben ist.\'\'\'\'\''),('a','k',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','k',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','k',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','k',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','k',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','k',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('a','k',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','k',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sicher, dass alle Arten der für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, \'\'\'\'\'die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('a','k',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung fördern;\'\'\'\'\''),('a','k',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('a','k',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem\'\'\'\'\''),('a','k',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','k',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;\'\'\'\'\''),('a','k',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('a','k',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sicher, \'\'\'\'\'dass \'\'\'\'\'alle Arten von elektronischen Kommunikationsdiensten in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die <s>Absicht eines Unternehmens, Frequenznutzungsrechte zu übertragen, der </s>für \'\'\'\'\'elektronische Kommunikationsdienste gemäß ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzvergabeplan \'\'\'\'\'und <s>dass jegliche Übertragung nach von dieser Behörde festgelegten Verfahren erfolgt und öffentlich bekannt gegeben wird. Die nationalen Regulierungsbehörden sorgen dafür, dass </s>der \'\'\'\'\'ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('a','k',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten stellen sicher, dass für Endnutzer und Verbraucher gemäß den Bestimmungen von Anhang II transparente und aktuelle Informationen über anwendbare Preise und Tarife sowie über Standardkonditionen bezüglich des Zugangs zu öffentlichen Telefondiensten und deren Nutzung zugänglich sind.</s>'),('a','k',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','k',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer etwaigen Kostenanlastung für Endeinrichtungen;\'\'\'\'\''),('a','k',2,2,4,'2141',NULL,'2141','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, verpflichten können, unter anderem\'\'\'\'\''),('a','k',2,2,4,'2021e',NULL,'2021e','de','\'\'\'\'\'e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich\'\'\'\'\''),('a','k',2,2,4,'213',NULL,'213','de','\'\'\'\'\'2. Die nationalen Regulierungsbehörden fördern die Bereitstellung von vergleichbaren Informationen, beispielsweise durch interaktive Führer oder ähnliche Techniken, um Endnutzer sowie Verbraucher in die Lage zu versetzen, eine unabhängige Bewertung der Kosten alternativer Anwendungen vorzunehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen können, insbesondere wenn diese auf dem Markt nicht kostenlos oder zu einem angemessenen Preis zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','k',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie\'\'\'\'\''),('a','k',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, zur Veröffentlichung vergleichbarer, angemessener und aktueller Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über die zur Gewährleistung eines vergleichbaren Zugangs für behinderte Nutzer getroffenen Maßnahmen \'\'\'\'\'verpflichten können. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a','k',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Verfahren zur Kontaktaufnahme mit diesen Diensten;\'\'\'\'\''),('a','k',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teil- nehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;\'\'\'\'\''),('a','k',2,2,4,'203','203',NULL,'de','<s>3. In den Fällen, in denen Verträge zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste, die nicht die Verbindung zum öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, geschlossen werden, müssen die in Absatz 2 genannten Informationen auch Bestandteil dieser Verträge sein. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('a','k',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','k',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','k',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('a','k',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','k',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten,\'\'\'\'\''),('a','k',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, ausreichende und aktuelle Informationen nach Anhang II über geltende Preise und Tarife \'\'\'\'\'sowie \'\'\'\'\'über Standardkonditionen für den Zugang zu den von ihnen für Endnutzer und \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, \'\'\'\'\'in \'\'\'\'\'der diese Informationen \'\'\'\'\'zu \'\'\'\'\'veröffentlichen sind, weitere Anforderungen vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen \'\'\'\'\'der \'\'\'\'\'Verbraucher zu gewährleisten.\'\'\'\'\''),('a','k',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','k',2,2,4,'2021e1','2021e','2021e1','de','\'\'\'\'\'- der Entgelte \'\'\'\'\'für \'\'\'\'\'die Übertragbarkeit von Nummern \'\'\'\'\'und \'\'\'\'\'anderen Teilnehmerkennungen;\'\'\'\'\''),('a','k',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten stellen insbesondere sicher, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, mit dem gewährleistet wird, dass \'\'\'\'\'in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- \'\'\'\'\'und \'\'\'\'\'Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher bei der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','k',2,2,4,'207',NULL,'207','de','\'\'\'\'\'5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der Bekanntgabe von Änderungen der Vertragsbedingungen, die von den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('a','k',2,2,4,'341','341','341','de','1. Die Mitgliedstaaten stellen sicher, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitfällen <s>zur Verfügung stehen, an denen Verbraucher beteiligt sind und die Fragen </s>im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, in Bezug auf die Bedingungen und /oder die Ausführung der Verträge über die Bereitstellung solcher Netze und Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Beilegung von Streitfällen ermöglichen; sie können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitfälle ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','k',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, \'\'\'\'\'die Angabe, mit welchen Mitteln aktuelle Informationen über alle anwendbaren Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('a','k',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und\'\'\'\'\''),('a','k',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','k',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','k',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('a','k',2,2,4,'201','201',NULL,'de','<s>1. Die Absätze 2, 3 und 4 gelten unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 93/13/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('a','k',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('a','k',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'c) entsprechend Artikel 12 der Richtlinie 2002/58/EG die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und\'\'\'\'\''),('a','k',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um eine Verschlechterung der Dienste und eine Behinderung oder Verlangsamung des Datenverkehrs in den Netzen zu verhindern, stellen die Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in der Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('a','k',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','k',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','k',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'das Vorgehen \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','k',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('a','k',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'die zuständigen nationalen Behörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten \'\'\'\'\'und, \'\'\'\'\'sofern der \'\'\'\'\'angerufene \'\'\'\'\'Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt \'\'\'\'\'hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:\'\'\'\'\''),('a','k',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- angebotenes Mindestniveau der Dienstqualität, insbesondere die Frist bis zum erstmaligen Anschluss sowie gegebenenfalls andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;\'\'\'\'\''),('a','k',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('a','k',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','k',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können \'\'\'\'\'ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('a','k',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','k',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungen \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Erstattungsregelungen \'\'\'\'\'für den Fall der \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','k',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(14a) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien berühren nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die \"reine Durchleitung\" im Sinne jener Richtlinie durch zwischengeschaltete Diensteanbieter enthält.\'\'\'\'\''),('a','k',2,2,4,'2021b','2021b','2021b','de','b) angebotene \'\'\'\'\'Dienste, darunter insbesondere\'\'\'\'\''),('a','k',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(14) Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vollständig über die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, informiert werden. Bei mangelndem Wettbewerb sollten die zuständigen nationalen. Behörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('a','k',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von den Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist; ferner müssen sie verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('a','k',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten stellen sicher, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die die Verbindung mit \'\'\'\'\'einem \'\'\'\'\'öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('a','k',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'d) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu unterrichten.\'\'\'\'\''),('a','k',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in diesem Fall von den zuständigen öffentlichen Behörden in einem vereinheitlichten Format erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','c',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','c',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','c',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','c',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','c',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','c',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','c',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','c',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','c',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','c',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','c',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('b','c',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','c',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','c',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'unterstützt werden.'),('b','c',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('b','c',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','c',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('b','c',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','c',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','c',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','c',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','c',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','c',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','c',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','c',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','c',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','c',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','c',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','c',2,2,4,'20211','2021','20211','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('b','c',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','c',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','c',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b','c',2,2,4,'206','206','206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('b','c',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','c',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist. Die Mitgliedstaaten treffen die Entscheidung zur Sperrung des Zugangs zu bestimmten Rufnummern oder Diensten vorbehaltlich einer gerichtlichen Überprüfung.\'\'\'\'\''),('b','c',1,2,4,'20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('b','c',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','c',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','c',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('b','c',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','c',2,2,4,'333','333','333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('b','c',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','c',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b','c',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('b','c',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','c',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','c',2,2,4,'20211h','2021h','20211h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, \'\'\'\'\'treffen muss, um die Vertraulichkeit der personenbezogenen Daten des Teilnehmers zu wahren, und Maßnahmen, die \'\'\'\'\'infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen \'\'\'\'\'getroffen werden können, und die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('b','c',2,2,4,'215','215','215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('b','c',2,2,4,'201','201','201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('b','c',2,2,4,'223','223','223','de','3. Um \'\'\'\'\'die \'\'\'\'\'Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und um sicherzustellen, dass \'\'\'\'\'der \'\'\'\'\'Zugang der Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht \'\'\'\'\'in \'\'\'\'\'unzumutbarer Weise beschränkt wird, können \'\'\'\'\'die <s>von den </s>nationalen Regulierungsbehörden <s>festzusetzenden </s>Mindestanforderungen an die Dienstqualität \'\'\'\'\'festlegen. Die nationalen Regulierungsbehörden können eine vom Betreiber auferlegte Beschränkung des Zugangs \'\'\'\'\'der \'\'\'\'\'Nutzer zu rechtmäßigen Inhalten sowie ihrer Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, als unzumutbar betrachten, wenn diese Beschränkung \'\'\'\'\'eine \'\'\'\'\'unterschiedliche Behandlung je nach Herkunft, Ziel, Inhalt oder Art der Anwendung vorsieht und vom Betreiber \'\'\'\'\'nicht \'\'\'\'\'angemessen begründet wird.\'\'\'\'\''),('b','c',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','c',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','c',2,2,4,'20211c','2021c','20211c','de','c) die Arten der angebotenen Wartungsdienste;'),('b','c',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der \'\'\'\'\'Vertragsbedingungen, die für den Teilnehmer von Nachteil wären, \'\'\'\'\'durch den Anbieter oder Betreiber \'\'\'\'\'auf der Grundlage einer Vertragsklausel, die einseitige Änderungen erlaubt, \'\'\'\'\'haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'ablehnen. Falls der Vertrag keine Klausel enthält, die es dem Anbieter oder Betreiber gestattet, den Vertrag einseitig zu ändern, muss der Teilnehmer in der Mitteilung über sein Recht aufgeklärt werden, die beabsichtigte Änderung abzulehnen und den Vertrag unverändert weiterzuführen.\'\'\'\'\''),('b','c',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','c',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','c',2,2,4,'205','205','205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('b','c',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','c',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('b','c',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','c',2,2,4,'2021@A',NULL,'2021@A','de','\'\'\'\'\'Der Vertrag enthält auch die in Artikel 21 Absatz 4a genannten relevanten Informationen über die rechtlich zulässige Nutzung elektronischer Kommunikationsnetze und über Möglichkeiten des Schutzes der Privatsphäre und personenbezogener Daten.\'\'\'\'\''),('b','c',2,2,4,'214','214','214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('b','c',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','c',2,2,4,'20211d','2021d','20211d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('b','c',2,2,4,'20211b','2021b','20211b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('b','c',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','c',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','c',2,2,4,'203','203','203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('b','c',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung \'\'\'\'\'stehen.\'\'\'\'\''),('b','c',2,2,4,'20211f','2021f','20211f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','c',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','c',2,2,4,'20211g','2021g','20211g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','c',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('b','c',2,2,4,'20211a','2021a','20211a','de','a) Name und Anschrift des Anbieters;'),('b','c',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','c',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','c',2,2,4,'20211e','2021e','20211e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich \'\'\'\'\'der Gebühren für die \'\'\'\'\'Übertragung von Rufnummern oder anderen \'\'\'\'\'Kennungen und der Gebühren, die aufgrund verbilligt bereitgestellter Geräte anfallen;\'\'\'\'\''),('b','c',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','c',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation \'\'\'\'\'nach den nationalen Tabellen der Frequenzbereichszuweisung und der ITU-Vollzugsordnung zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','c',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','c',2,1,3,'0932d@B',NULL,'0932d@B','de','\'\'\'\'\'db) zur Sicherung der effizienten Frequenzbandnutzung.\'\'\'\'\''),('b','c',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('b','c',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','c',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('b','c',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('b','c',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','c',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','c',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','c',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen'),('b','c',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.'),('b','c',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','c',1,1,3,'09@C:26','09@C:26','09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('b','c',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.'),('b','c',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der \'\'\'\'\'effizienten Nutzung der Funkfrequenzen, einschließlich gegebenenfalls der \'\'\'\'\'breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder'),('b','c',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) dafür sorgen, dass Betreiber elektronischer Kommunikationsnetze mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von rechtmäßigen Inhalten in den Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.\'\'\'\'\''),('b','c',2,1,3,'0943','0943','0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('b','c',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','c',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','c',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.'),('b','c',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('b','c',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','c',2,1,3,'0942','0942','0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('b','c',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('b','c',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','c',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','c',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('b','c',2,1,3,'0932d','0932d','0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('b','c',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','c',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','c',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','c',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','c',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b','c',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('b','c',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','c',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','c',2,1,3,'084g','084g','084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, \'\'\'\'\'gemäß den vertraglichen Vereinbarungen zwischen den Anbietern und den Vertragskunden \'\'\'\'\'Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu \'\'\'\'\'benutzen. Weder dieser Grundsatz noch die Frage, ob darauf in einem Vertrag Bezug genommen wird oder nicht, kann dazu führen, dass in irgendeiner Weise von den Bestimmungen der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates vom 22. Mai 2001 zur Harmonisierung bestimmter Aspekte des Urheberrechts und der verwandten Schutzrechte in der Informationsgesellschaft (ABl. L 167 vom 22.6.2001, S. 10.) abgewichen wird.\'\'\'\'\''),('b','c',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','c',2,1,3,'0932d@A',NULL,'0932d@A','de','\'\'\'\'\'da) zur Berücksichtigung internationaler und regionaler Organisationen zur Verwaltung von Rundfunkfrequenzen und zur Einhaltung international vereinbarter Frequenzpläne oder\'\'\'\'\''),('b','c',2,1,3,'09@C1c','09@C1c','09@C1c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('b','c',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission <s>im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] </s>von \'\'\'\'\'den nationalen Regulierungsbehörden \'\'\'\'\'unterstützt werden.'),('b','c',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','c',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','c',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','c',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('b','c',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','c',3,1,2,'A1A19','A1A19','A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('b','c',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','c',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','c',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','c',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','c',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','c',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','c',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','c',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','c',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('b','c',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','c',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','c',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','c',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','c',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','c',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung der Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('b','c',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','c',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Der Ernst einer eine Benachrichtigung der Teilnehmer erfordernden Verletzung wird nach den Umständen der Verletzung bestimmt, z.B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und den unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('b','c',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','c',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','c',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber des elektronischen Kommunikationsdienstes unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen;\'\'\'\'\''),('b','c',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','c',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinien 95/46/EG und 2006/24/EG müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('b','c',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale \'\'\'\'\'Sicherheit \'\'\'\'\'(d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen \'\'\'\'\'und den Schutz der Rechte und Freiheiten anderer Personen \'\'\'\'\'in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch \'\'\'\'\'Rechts-vorschriften \'\'\'\'\'vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich \'\'\'\'\'der \'\'\'\'\'in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten \'\'\'\'\'Grundsätze \'\'\'\'\'entsprechen.'),('b','c',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','c',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','c',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','c',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','c',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','c',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','c',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','c',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die nationale Regulierungsbehörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die nationale Regulierungsbehörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die unmittelbar von der Verletzung betroffenen Teilnehmer unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 vorgesehenen Informationen enthalten.\'\'\'\'\''),('b','c',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b','c',2,2,5,'043@C',NULL,'043@C','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der Teilnehmer befreit, wenn nachgewiesen werden kann, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen, unter anderem angemessener Verschlüsselungstechnologien, die die Daten bei zufälligem oder unrechtmäßigem Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten unverständlich machen, oder anderer geeigneter technologischer Schutzmaßnahmen, durch die die Daten bei zufälligem oder unrechtmäßigem Verlust verfügbar bleiben, nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('b','c',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','c',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','c',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','c',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('b','c',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor zufälliger, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit, unter anderem durch Verbreitung unerbetener oder in betrügerischer Absicht übermittelter elektronischer Nachrichten;\'\'\'\'\''),('b','c',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','c',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','c',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','c',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','c',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden sind befugt, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('b','c',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen Zugang zu personenbezogenen Daten erhalten, und zum Schutz gespeicherter oder übermittelter personenbezogener Daten vor zufälliger oder unrechtmäßiger Zerstörung, zufälligem Verlust oder zufälliger Veränderung, unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe;\'\'\'\'\''),('b','c',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','c',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','c',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','c',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten;\'\'\'\'\''),('b','c',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','c',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','c',2,2,5,'0441','0441','0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 3c \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des Europäischen Datenschutzbeauftragten und \'\'\'\'\'der Europäischen \'\'\'\'\'Agentur \'\'\'\'\'für \'\'\'\'\'Netz- \'\'\'\'\'und \'\'\'\'\'Informationssicherheit (ENISA) \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, \'\'\'\'\'die \'\'\'\'\'Form und \'\'\'\'\'die \'\'\'\'\'Verfahren der in \'\'\'\'\'Absatz 3a \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('b','c',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','c',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','c',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','c',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','c',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','c',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen dieser ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung beeinträchtigen könnte.\'\'\'\'\''),('b','c',2,2,5,'043','043','043','de','3. Im Fall einer \'\'\'\'\'ernsten \'\'\'\'\'Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das \'\'\'\'\'den \'\'\'\'\'Verbrauchern Dienste über Internet anbietet \'\'\'\'\'und \'\'\'\'\'der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der nationalen Regulierungsbehörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b','c',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','d',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','d',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','d',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','d',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','d',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','d',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','d',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','d',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','d',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','d',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','d',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('b','d',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','d',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','d',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b','d',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('b','d',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','d',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('b','d',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','d',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','d',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','d',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','d',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','d',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','d',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','d',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','d',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','d',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','d',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','d',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','d',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','d',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b','d',2,2,4,'206','206','206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('b','d',2,2,4,'2021h','2021h','2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen \'\'\'\'\'oder in Verbindung mit der Nutzung des Dienstes zur Begehung unrechtmäßiger Handlungen \'\'\'\'\'treffen kann.'),('b','d',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','d',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('b','d',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen \'\'\'\'\'unrechtmäßiger und schädlicher Tätigkeiten \'\'\'\'\'oder Missbrauchs gerechtfertigt ist.'),('b','d',1,2,4,'20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von \'\'\'\'\'rechtmäßigen \'\'\'\'\'Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('b','d',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('b','d',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','d',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','d',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('b','d',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','d',2,2,4,'333','333','333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('b','d',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','d',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','d',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b','d',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('b','d',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten \'\'\'\'\'rechtmäßigen \'\'\'\'\'Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu \'\'\'\'\'nutzen; und\'\'\'\'\''),('b','d',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','d',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','d',2,2,4,'215','215','215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('b','d',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('b','d',2,2,4,'201','201','201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen \'\'\'\'\'Verbraucherschutzvorschriften und anderer Vorschriften über die Transparenz bei der Erbringung von Mediendiensten, \'\'\'\'\'insbesondere der Richtlinien \'\'\'\'\'89/552/EG, \'\'\'\'\'93/13/EG und \'\'\'\'\'97/7/EG \'\'\'\'\'und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('b','d',2,2,4,'223','223','223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','d',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','d',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','d',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','d',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','d',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b','d',2,2,4,'206@A',NULL,'206@A','de','\'\'\'\'\'6a. Die Mitgliedstaaten gewährleisten, dass Teilnehmer im Falle wiederholter Verstöße gegen Urheberrechte und verwandte Rechte unmissverständlich benachrichtigt werden, so dass sie in der Lage sind, ihre unrechtmäßigen Handlungen einzustellen.\'\'\'\'\''),('b','d',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','d',2,2,4,'205','205','205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu <s>rechtmäßigen </s>Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige <s>rechtmäßige </s>Anwendungen und Dienste zu benutzen, beschränkt.'),('b','d',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','d',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('b','d',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','d',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','d',2,2,4,'214','214','214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('b','d',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','d',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','d',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','d',2,2,4,'203','203','203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('b','d',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('b','d',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','d',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','d',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('b','d',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','d',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','d',2,2,4,'216','216','216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','d',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'den \'\'\'\'\'elektronischen \'\'\'\'\'Kommunikationsdiensten nach den nationalen Frequenzbereichszuweisungstabellen und der Vollzugsordnung für den Funkdienst der Internationalen Fernmeldeunion (ITU) zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende \'\'\'\'\'Maßnahmen \'\'\'\'\'für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','d',2,1,3,'09@C1@A',NULL,'09@C1@A','de','\'\'\'\'\'Die von der Gemeinschaft oder den Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht getroffenen Maßnahmen zur Verfolgung von Zielen von allgemeinem Interesse, die insbesondere die Regulierung von Inhalten und die Politik im Bereich audiovisuelle Medien betreffen, bleiben von diesen Durchführungsmaßnahmen unberührt.\'\'\'\'\''),('b','d',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','d',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','d',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('b','d',2,1,3,'095@A',NULL,'095@A','de','\'\'\'\'\'5a. Die Mitgliedstaaten sind befugt, Umfang, Art und Dauer von Maßnahmen zur Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, entsprechend ihren innerstaatlichen Rechtsvorschriften festzulegen.\'\'\'\'\''),('b','d',2,1,3,'09@C11c','09@C1c','09@C11c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('b','d',2,1,3,'09@C11A',NULL,'09@C11A','de','\'\'\'\'\'-a) zur Harmonisierung der Regelungen im Zusammenhang mit der Verfügbarkeit und effizienten Nutzung von Funkfrequenzen gemäß Artikel 9;\'\'\'\'\''),('b','d',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','d',2,1,3,'09@C11','09@C1','09@C11','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission \'\'\'\'\'unbeschadet Artikel 8a \'\'\'\'\'geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen'),('b','d',2,1,3,'09@C11b','09@C1b','09@C11b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('b','d',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','d',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','d',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','d',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','d',1,1,3,'09@C:26','09@C:26','09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('b','d',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'Ziele von allgemeinem Interesse \'\'\'\'\'notwendig sind.'),('b','d',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('b','d',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Sektoren zusammenarbeiten, die sich mit dem Schutz rechtmäßiger Inhalte und deren Förderung mithilfe elektronischer Kommunikationsnetze und -dienste befassen.\'\'\'\'\''),('b','d',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt \'\'\'\'\'oder funktechnische Störungen verhindert \'\'\'\'\'werden müssen.'),('b','d',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','d',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','d',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, weil die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.'),('b','d',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('b','d',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','d',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'der Bildung sowie kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('b','d',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('b','d',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','d',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','d',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('b','d',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('b','d',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','d',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','d',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','d',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','d',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b','d',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('b','d',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','d',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','d',2,1,3,'084g','084g','084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten <s>und solche Inhalte zu verbreiten </s>sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('b','d',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','d',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch \'\'\'\'\'ihre \'\'\'\'\'Ergänzung geändert <s>werden, </s>werden \'\'\'\'\'sollen, werden \'\'\'\'\'nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Durchführung der Bestimmungen \'\'\'\'\'der Buchstaben a bis c \'\'\'\'\'dieses Absatzes kann die Kommission \'\'\'\'\'vom RSPC \'\'\'\'\'unterstützt werden.'),('b','d',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','d',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','d',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','d',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('b','d',2,1,3,'09@C11a','09@C1a','09@C11a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die \'\'\'\'\'unbeschadet Artikels 9 Buchstabe b Absatz 1 \'\'\'\'\'Unternehmen untereinander Nutzungsrechte \'\'\'\'\'direkt \'\'\'\'\'übertragen oder vermieten \'\'\'\'\'können, mit Ausnahme der Funkfrequenzen, die die Mitgliedstaaten für Rundfunkdienste vorsehen;\'\'\'\'\''),('b','d',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','d',2,1,3,'09@C11B',NULL,'09@C11B','de','\'\'\'\'\'-aa) zur Sicherstellung der Bereitstellung von koordinierten und rechtzeitigen Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen;\'\'\'\'\''),('b','d',3,1,2,'A1A19','A1A19','A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('b','d',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','d',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','d',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','d',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','d',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','d',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','d',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','d',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','d',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','d',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','d',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','d',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','d',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','d',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr eigenes nationales Recht in einer Weise auslegen, die mit dieser Richtlinie vereinbar ist, sondern auch sicherstellen, dass sie sich nicht auf eine Auslegung dieser Richtlinie stützen, die im Widerspruch zu den Grundrechte oder anderen allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßig stehen würde.\'\'\'\'\''),('b','d',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','d',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','d',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','d',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','d',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale \'\'\'\'\'Sicherheit \'\'\'\'\'(d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen \'\'\'\'\'oder den Schutz der Rechte und Freiheiten anderer Personen \'\'\'\'\'in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz \'\'\'\'\'festgelegten \'\'\'\'\'Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich \'\'\'\'\'der \'\'\'\'\'in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten \'\'\'\'\'Grundsätze \'\'\'\'\'entsprechen.'),('b','d',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','d',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','d',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 \'\'\'\'\'und der Charta der Grundrechte der Europäischen Union \'\'\'\'\'gesetzlich dazu ermächtigt sind. Diese Bestimmung steht \'\'\'\'\'– \'\'\'\'\'unbeschadet des Grundsatzes der Vertraulichkeit \'\'\'\'\'– \'\'\'\'\'der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','d',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','d',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','d',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','d',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','d',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b','d',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','d',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','d',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte \'\'\'\'\'gemäß der Charta der Grundrechte der Europäischen Union \'\'\'\'\'gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','d',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('b','d',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','d',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','d',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','d',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','d',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','d',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','d',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','d',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','d',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','d',2,2,5,'0441','0441','0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('b','d',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','d',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','d',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','d',1,2,5,'04:31',NULL,'04:31','de','\'\'\'\'\'(31) Zur Aufstellung gemeinsamer Anforderungen sollten Durchführungsmaßnahmen vorgesehen werden, damit der Schutz der Privatsphäre und die Sicherheit der übermittelten und verarbeiteten personenbezogenen Daten im Zusammenhang mit der rechtmäßigen Nutzung elektronischer Kommunikationsnetze innerhalb des Binnenmarktes hinreichend gewährleistet werden kann.\'\'\'\'\''),('b','d',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','d',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','d',2,2,5,'043','043','043','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b','d',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','e',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','e',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','e',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','e',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','e',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','e',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','e',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','e',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','e',2,1,1,'1212f','1212f',NULL,'de','<s>f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;</s>'),('b','e',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','e',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','e',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','e',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','e',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'unterstützt werden.'),('b','e',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('b','e',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('b','e',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','e',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','e',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','e',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','e',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','e',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','e',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','e',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','e',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','e',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','e',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','e',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','e',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','e',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','e',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b','e',2,2,4,'206','206','206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('b','e',2,2,4,'2021h','2021h','2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('b','e',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','e',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('b','e',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('b','e',1,2,4,'20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('b','e',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('b','e',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','e',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','e',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('b','e',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','e',2,2,4,'333','333','333','de','3. Die Mitgliedstaaten übermitteln der Kommission <s>und der Behörde </s>jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch \'\'\'\'\'Nutzer im allgemeinen und \'\'\'\'\'behinderte Nutzer \'\'\'\'\'im besonderen \'\'\'\'\'und deren Zugang \'\'\'\'\'dazu. Die politischen Ziele und regelungspolitischen Grundsätze, die in Artikel 8 der Richtlinie 2002/21/EG dargelegt sind, sind gebührend zu berücksichtigen.\'\'\'\'\''),('b','e',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','e',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','e',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b','e',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('b','e',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('b','e',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','e',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','e',2,2,4,'215','215','215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('b','e',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('b','e',2,2,4,'201','201','201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('b','e',2,2,4,'223','223','223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','e',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','e',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','e',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','e',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','e',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b','e',2,2,4,'206@A',NULL,'206@A','de','\'\'\'\'\'6a. Die Mitgliedstaaten gewährleisten die Wahlfreiheit der Verbraucher und sorgen für einen ausreichenden Schutz vor Produkten, die diese Freiheit unzulässig beschränken, wie z. B. Verträge mit einer unbegründet langen Laufzeit, Produktkopplungen und Gebühren oder Sanktionen beim Wechsel des Anbieters.\'\'\'\'\''),('b','e',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','e',2,2,4,'205','205','205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('b','e',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','e',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('b','e',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','e',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','e',2,2,4,'214','214','214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('b','e',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','e',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','e',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','e',2,2,4,'203','203','203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('b','e',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('b','e',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','e',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','e',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen <s>für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung </s>zugänglich \'\'\'\'\'sind. Diese Informationen werden in einer leicht zugänglichen Form veröffentlicht.\'\'\'\'\''),('b','e',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','e',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','e',2,2,4,'216','216','216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','e',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) flexible geschäftliche Vereinbarungen über Investitionen und Risikoteilung zwischen neuen Zugangsnetzbetreibern ermöglichen.\'\'\'\'\''),('b','e',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'erleichtern \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten möglichst weit gehend die Nutzung aller \'\'\'\'\'Arten elektronischer Kommunikationsdienste in den \'\'\'\'\'Funkfrequenzbändern, \'\'\'\'\'die der elektronischen Kommunikation \'\'\'\'\'offen stehen, gemäß ihrem jeweiligen nationalen Frequenzzuweisungsplan und der ITU-Vollzugsordnung für den Funkdienst. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','e',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) für einen Zeitraum vorhersehbar sein, der für die Rentabilität hoher Investitionen benötigt wird;\'\'\'\'\''),('b','e',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur <s>Harmonisierung der </s>Festlegung \'\'\'\'\'und Empfehlung \'\'\'\'\'der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten \'\'\'\'\'können, einschließlich der Frequenzen, die die Mitgliedstaaten für bestimmte Dienste vorsehen, die durch die technologische Entwicklung die digitale Dividende in vollem Umfang in Anspruch nehmen werden;\'\'\'\'\''),('b','e',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden streben die Schaffung eines angemessenen Regulierungsumfelds für konkurrierende Investitionstätigkeit in Bezug neue Zugangsnetze an, wodurch eine einzigartige Möglichkeit für Innovationen und einen Wettbewerb zwischen den Plattformen entsteht und somit der Weg für eine Deregulierung geebnet wird. Ein solches Regulierungsumfeld sollte unter anderem\'\'\'\'\''),('b','e',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß \'\'\'\'\'den Artikeln 9c und 9d \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'erleichtern \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten möglichst weit gehend die Nutzung aller \'\'\'\'\'Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den \'\'\'\'\'Funkfrequenzbändern, \'\'\'\'\'die elektronischen Kommunikationsdiensten \'\'\'\'\'zugewiesen wurden, gemäß ihrem jeweiligen nationalen Frequenzzuweisungsplan und der ITU-Vollzugsordnung für den Funkdienst.\'\'\'\'\''),('b','e',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','e',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;</s>'),('b','e',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) einen aus rascheren gebietsweisen Netzeinführungen entstehenden Wettbewerbsvorteil ermöglichen, wodurch der Einsatz der Netze gefördert würde;\'\'\'\'\''),('b','e',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','e',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','e',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','e',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','e',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen'),('b','e',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien, einschließlich der Rundfunkdienste, dienen, wobei der Notwendigkeit eines besseren Zugangs zur Informationsgesellschaft für alle Bürger Rechnung getragen werden muss.\'\'\'\'\''),('b','e',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','e',1,1,3,'09@C:26','09@C:26','09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('b','e',2,1,3,'0841g','084g','0841g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('b','e',2,1,3,'0932c','0932c','0932c','de','c) zur \'\'\'\'\'Erfüllung einer Verpflichtung im Rahmen eines internationalen Übereinkommens mit Bezug auf \'\'\'\'\'die Nutzung \'\'\'\'\'von Funkfrequenzen oder der ITU-Vollzugsordnung für den Funkdienst,\'\'\'\'\''),('b','e',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig \'\'\'\'\'sind. Die Bestimmung des Umfangs und der Art von Ausnahmeregelungen fällt in die Zuständigkeit der Mitgliedstaaten.\'\'\'\'\''),('b','e',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherstellung der effizienten Frequenznutzung oder\'\'\'\'\''),('b','e',2,1,3,'0943','0943','0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'müssen, oder wenn dies notwendig ist, um ein im allgemeinen Interesse liegendes Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften zu erreichen, wie Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('b','e',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','e',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','e',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Die Mitgliedstaaten halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','e',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('b','e',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','e',2,1,3,'0942','0942','0942','de','Beschränkungen, aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der \'\'\'\'\'Erbringung von Universaldiensten, der \'\'\'\'\'Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der \'\'\'\'\'effizienten \'\'\'\'\'Nutzung der Funkfrequenzen \'\'\'\'\'und der wirksamen Bewirtschaftung des Funkfrequenzspektrums unter Berücksichtigung internationaler Verpflichtungen und Praktiken, \'\'\'\'\'oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('b','e',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','e',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('b','e',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) die Bereitstellung von Mitteln seitens der Finanzmärkte für hohe Anfangsinvestitionen in neue Zugangsnetze begünstigen;\'\'\'\'\''),('b','e',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu \'\'\'\'\'gewährleisten, was zur Erzielung von Größenvorteilen und zur Interoperabilität der Dienste zum Nutzen der Verbraucher beitragen kann.\'\'\'\'\''),('b','e',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','e',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','e',2,1,3,'0932d','0932d','0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('b','e',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','e',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','e',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','e',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('b','e',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b','e',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','e',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','e',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','e',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.</s>'),('b','e',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) auf die maximale räumliche Ausdehnung des Wettbewerbs zwischen den Plattformen abzielen;\'\'\'\'\''),('b','e',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','e',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','e',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','e',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('b','e',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','e',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','e',3,1,2,'A1A19','A1A19','A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('b','e',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','e',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','e',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','e',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','e',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','e',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','e',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','e',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','e',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','e',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','e',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','e',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','e',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','e',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','e',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','e',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','e',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','e',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','e',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','e',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','e',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','e',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','e',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','e',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','e',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','e',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','e',2,2,5,'181','181','181','de','Die Kommission \'\'\'\'\'legt \'\'\'\'\'dem Europäischen Parlament und dem Rat spätestens \'\'\'\'\'zwei \'\'\'\'\'Jahre nach dem \'\'\'\'\'Inkrafttreten dieser Richtlinie \'\'\'\'\'einen Bericht über die \'\'\'\'\'Anwendung \'\'\'\'\'dieser Richtlinie und ihre Auswirkungen auf <s>die </s>Wirtschaftsteilnehmer und \'\'\'\'\'Verbraucher vor und berücksichtigt dabei \'\'\'\'\'insbesondere <s>in Bezug auf </s>die Bestimmungen \'\'\'\'\'in den Bereichen \'\'\'\'\'unerbetene Nachrichten, \'\'\'\'\'Meldung von Sicherheitsverletzungen, Nutzung personenbezogener Daten durch – öffentliche oder private – Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, wobei dem \'\'\'\'\'internationalen \'\'\'\'\'Umfeld Rechnung getragen wird. \'\'\'\'\'Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu \'\'\'\'\'übermitteln \'\'\'\'\'sind. Gegebenenfalls \'\'\'\'\'legt \'\'\'\'\'die Kommission \'\'\'\'\'Vorschläge zur Änderung dieser Richtlinie vor und berücksichtigt dabei diesen Bericht, sämtliche Veränderungen \'\'\'\'\'in \'\'\'\'\'diesem \'\'\'\'\'Sektor \'\'\'\'\'und den Vertrag von Lissabon, insbesondere die neuen Zuständigkeiten in Fragen des Datenschutzes nach Artikel 16 des Vertrags über die Arbeitsweise der Europäischen Union, \'\'\'\'\'sowie \'\'\'\'\'weitere \'\'\'\'\'Vorschläge, die sie \'\'\'\'\'für notwendig erachtet, um die \'\'\'\'\'Wirksamkeit dieser Richtlinie \'\'\'\'\'zu verbessern.\'\'\'\'\''),('b','e',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','e',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','e',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','e',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('b','e',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','e',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','e',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','e',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','e',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','e',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','e',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','e',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','e',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','e',2,2,5,'0441','0441','0441','de','4. Zur Gewährleistung einer \'\'\'\'\'harmonisierten und verhältnismäßigen \'\'\'\'\'Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen \'\'\'\'\'muss \'\'\'\'\'die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die \'\'\'\'\'Behörde“), der betroffenen Akteure \'\'\'\'\'und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('b','e',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','e',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','e',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','e',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','e',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','e',2,2,5,'043','043','043','de','3. Im Fall einer \'\'\'\'\'gravierenden \'\'\'\'\'Sicherheitsverletzung, die zur \'\'\'\'\'zufälligen, unbefugten \'\'\'\'\'Weitergabe oder \'\'\'\'\'zu \'\'\'\'\'unberechtigtem Zugang zu \'\'\'\'\'nicht durch technologische Mittel unverständlich gemachten, \'\'\'\'\'übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im \'\'\'\'\'Laufe \'\'\'\'\'der Bereitstellung \'\'\'\'\'öffentlicher elektronischer \'\'\'\'\'Kommunikationsdienste in der Gemeinschaft \'\'\'\'\'führt und den Teilnehmern wahrscheinlich beträchtlichen Schaden zufügt, \'\'\'\'\'muss der Betreiber der \'\'\'\'\'öffentlichen oder privaten \'\'\'\'\'elektronischen \'\'\'\'\'Kommunikationsdienste, deren Teilnehmer von der Sicherheitsverletzung betroffen sein könnten, die \'\'\'\'\'betroffenen Teilnehmer und die nationale Regulierungsbehörde \'\'\'\'\'des Mitgliedstaats, in dem der Dienst erbracht wurde, \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b','e',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','f',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','f',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','f',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','f',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','f',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','f',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','f',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','f',2,1,1,'1212b@A',NULL,'1212b@A','de','\'\'\'\'\'ba) der Abschluss von Übereinkommen zur gemeinsamen Nutzung von Zugängen zum Funknetz, damit auch abgelegene und/oder unrentable Regionen abgedeckt und der Zugang zu einer großen Auswahl an Diensten auf dem gesamten Gebiet jedes Mitgliedstaats zum Vorteil der Verbraucher und der Umwelt angeboten werden können.\'\'\'\'\''),('b','f',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','f',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','f',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','f',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('b','f',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','f',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','f',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b','f',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('b','f',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','f',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('b','f',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','f',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','f',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','f',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','f',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','f',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','f',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','f',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','f',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','f',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','f',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','f',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','f',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','f',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b','f',2,2,4,'206','206','206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('b','f',2,2,4,'2021h','2021h','2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('b','f',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','f',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('b','f',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('b','f',1,2,4,'20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('b','f',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('b','f',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','f',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','f',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('b','f',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','f',2,2,4,'333','333','333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('b','f',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','f',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','f',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b','f',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('b','f',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('b','f',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','f',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','f',2,2,4,'215','215','215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('b','f',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('b','f',2,2,4,'201','201','201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('b','f',2,2,4,'223','223','223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','f',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','f',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','f',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','f',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','f',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b','f',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','f',2,2,4,'205','205','205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('b','f',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','f',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('b','f',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','f',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','f',2,2,4,'214','214','214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('b','f',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','f',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','f',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','f',2,2,4,'203','203','203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('b','f',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('b','f',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','f',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','f',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('b','f',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','f',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','f',2,2,4,'216','216','216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','f',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','f',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','f',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('b','f',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','f',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('b','f',2,1,3,'095@A',NULL,'095@A','de','\'\'\'\'\'5a. Es obliegt den Mitgliedstaaten, Umfang, Art und Dauer etwaiger Beschränkungen zur Förderung kultur- und medienpolitischer Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, im Einklang mit ihren innerstaatlichen Rechtsvorschriften zu definieren.\'\'\'\'\''),('b','f',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('b','f',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','f',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','f',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','f',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission \'\'\'\'\'in Absprache mit den nationalen Regulierungsbehörden \'\'\'\'\'geeignete Durchführungsmaßnahmen \'\'\'\'\'empfehlen\'\'\'\'\''),('b','f',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher \'\'\'\'\'Ausnahmen. Alle \'\'\'\'\'Ausnahmen \'\'\'\'\'stehen \'\'\'\'\'im Einklang mit Artikel 9 Absätze 3 und \'\'\'\'\'4.\'\'\'\'\''),('b','f',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','f',1,1,3,'09@C:26','09@C:26','09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation \'\'\'\'\'kann \'\'\'\'\'die Kommission in \'\'\'\'\'Absprache mit den nationalen Regulierungsbehörden \'\'\'\'\'Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität <s>zu </s>harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) <s>(ABl. L 108 vom 24.4.2002, S. 1.) </s>zu berücksichtigen sind.'),('b','f',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.'),('b','f',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('b','f',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) dafür sorgen, dass Anbieter elektronischer Kommunikationsnetze und -dienste mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von zulässigen Inhalten in diesen Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.\'\'\'\'\''),('b','f',2,1,3,'0943','0943','0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('b','f',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','f',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','f',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen und die Zuweisung und Zuteilung von Funkfrequenzen durch die nationalen Regulierungsbehörden einen wirksamen Wettbewerb sicherstellen, wobei die jeweiligen nationalen Funkfrequenzbereichspläne sowie die bereits getroffenen Entscheidungen internationaler Organisationen aus dem Bereich der Funkfrequenzverwaltung Berücksichtigung finden.\'\'\'\'\''),('b','f',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('b','f',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','f',2,1,3,'0942','0942','0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('b','f',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('b','f',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','f',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','f',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten \'\'\'\'\'fördern, soweit dies möglich ist, \'\'\'\'\'die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu \'\'\'\'\'gewährleisten, wobei die jeweiligen nationalen Funkfrequenzbereichspläne sowie die bereits getroffene Entscheidungen internationaler Organisationen aus dem Bereich der Funkfrequenzverwaltung Berücksichtigung finden.\'\'\'\'\''),('b','f',2,1,3,'0932d','0932d','0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz \'\'\'\'\'4, einschließlich der Beschränkungen, mit denen die Förderung der kultur- und medienpolitischen Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, gewährleistet werden soll.\'\'\'\'\''),('b','f',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','f',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','f',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','f',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','f',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b','f',2,1,3,'082c','082c','082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('b','f',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','f',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','f',2,1,3,'084g','084g','084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('b','f',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','f',2,1,3,'09@C1c','09@C1c','09@C1c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('b','f',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.'),('b','f',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','f',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','f',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Vermeidung von Wettbewerbsverzerrungen,\'\'\'\'\''),('b','f',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','f',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('b','f',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','f',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('b','f',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('b','f',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','f',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','f',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('b','f',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, \'\'\'\'\'2, 3a, 3b \'\'\'\'\'und \'\'\'\'\'3c \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'der \'\'\'\'\'Europäischen \'\'\'\'\'Agentur für Netz- und Informationssicherheit (ENISA) \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('b','f',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','f',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','f',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','f',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('b','f',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','f',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30b) Bei der Durchführung der Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG haben die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auszulegen, sondern auch darauf zu achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('b','f',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Der Ernst einer eine Benachrichtigung der Teilnehmer erfordernden Verletzung wird nach den Umständen der Verletzung bestimmt, z.B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('b','f',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber des elektronischen Kommunikationsdienstes unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen;\'\'\'\'\''),('b','f',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','f',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinien 95/46/EG und 2006/24/EG müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('b','f',1,2,5,'03:28@A2',NULL,'03:28@A2','de','\'\'\'\'\'Innerhalb der nächsten beiden Jahre sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('b','f',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','f',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','f',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','f',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','f',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','f',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('b','f',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','f',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','f',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','f',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde oder die zuständige Behörde \'\'\'\'\'unverzüglich benachrichtigt \'\'\'\'\'werden. \'\'\'\'\'Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Die zuständige Behörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('b','f',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','f',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','f',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('b','f',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','f',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','f',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen im Falle einer Verletzung geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('b','f',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','f',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','f',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','f',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','f',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','f',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1a. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Artikel 15 Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('b','f',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','f',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','f',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','f',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('b','f',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer in ihren Jahresberichten über alle Sicherheitsverletzungen, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft geführt haben.\'\'\'\'\''),('b','f',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','f',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','f',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','f',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','f',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','f',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass eine entsprechende Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','f',1,2,5,'03:28@A1',NULL,'03:28@A1','de','\'\'\'\'\'(28a) Im Sinne dieser Richtlinie sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können.\'\'\'\'\''),('b','f',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','f',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Diese Richtlinie dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('b','f',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen \'\'\'\'\'– einschließlich gegebenenfalls erforderlicher strafrechtlicher Sanktionen – \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','f',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen würden bei zufälligem oder unrechtmäßigem Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten oder gespeicherten personenbezogenen Daten die Daten für einen Dritten unverständlich machen bzw. bei zufälligem oder unrechtmäßigem Verlust dafür sorgen, dass die personenbezogenen Daten für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft verfügbar bleiben.\'\'\'\'\''),('b','f',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','f',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','f',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens \'\'\'\'\'zwei \'\'\'\'\'Jahre nach dem \'\'\'\'\'Inkrafttreten dieser Richtlinie nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon, insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b','f',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor zufälliger, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit;\'\'\'\'\''),('b','f',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('b','f',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','f',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden sind befugt, die von den Betreibern öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbietern von Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('b','f',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen ausschließlich für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor zufälliger oder unrechtmäßiger Zerstörung, zufälligem Verlust oder zufälliger Veränderung, unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen;\'\'\'\'\''),('b','f',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','f',2,2,5,'0431','043','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer </s>und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b','f',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','f',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 dieser Richtlinie ist so zu verstehen, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48 diese Richtlinie oder die Richtlinie 1995/46 unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den von den Mitgliedstaaten festgelegten Verfahren erfolgt, die die Einhaltung dieser Schutzmaßnahmen garantieren.\'\'\'\'\''),('b','f',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten;\'\'\'\'\''),('b','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen dieser Richtlinie stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('b','f',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der \'\'\'\'\'Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','f',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die in technischer wie auch in wirtschaftlicher Hinsicht bestmöglichen Lösungen zu informieren, die geeignet sind, die Durchführung dieser Richtlinie zu verbessern.\'\'\'\'\''),('b','f',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('b','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('b','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','g',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('b','g',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','g',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen hohen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('b','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','g',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('b','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','g',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('b','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','g',2,2,4,'2051a',NULL,'2051a','de','\'\'\'\'\'a) auf Inhalte zuzugreifen und solche Inhalte zu nutzen und selbst zu verbreiten;\'\'\'\'\''),('b','g',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','g',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','g',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach <s>regelmäßig </s>in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b','g',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die Mitgliedstaaten sorgen für die Transparenz der Dienste von Netz zu Netz und verhindern eine wettbewerbswidrige Diskriminierung von Diensten. \'\'\'\'\'Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, \'\'\'\'\'können \'\'\'\'\'die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'nach Konsultation der \'\'\'\'\'[xxx] und der Kommission \'\'\'\'\'Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, \'\'\'\'\'festlegen.\'\'\'\'\''),('b','g',2,2,4,'206','206','206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach <s>regelmäßig </s>in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt \'\'\'\'\'werden.\'\'\'\'\''),('b','g',2,2,4,'2021h','2021h','2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('b','g',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','g',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('b','g',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('b','g',1,2,4,'20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von \'\'\'\'\'Inhalten, Diensten \'\'\'\'\'oder Anwendungen nicht in unzumutbarer Weise beschränkt \'\'\'\'\'wird und beispielsweise das Problem der unzumutbaren Zugangsbedingungen für Großkunden angegangen \'\'\'\'\'wird.'),('b','g',2,2,4,'2021b','2021b','2021b','de','b) angebotene \'\'\'\'\'Dienste, Beschränkungen des Zugangs zu und/oder der Nutzung von bestimmten in Absatz 5 genannten Diensten \'\'\'\'\'und \'\'\'\'\'Inhalten, \'\'\'\'\'angebotene \'\'\'\'\'Dienstqualität, \'\'\'\'\'die Frist bis zum \'\'\'\'\'Erstanschluss sowie Beschränkungen bei der Nutzung von Endgeräten;\'\'\'\'\''),('b','g',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','g',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','g',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('b','g',2,2,4,'333','333','333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('b','g',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten \'\'\'\'\'Leitlinien einführen \'\'\'\'\'und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu \'\'\'\'\'bewältigen.\'\'\'\'\''),('b','g',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','g',2,2,4,'207@A',NULL,'207@A','de','\'\'\'\'\'7a. Die Mitgliedstaaten sorgen dafür, dass, wenn Verträge zwischen Teilnehmern und Unternehmen geschlossen werden, die elektronische Kommunikationsdienste bzw. -netze anbieten, die Teilnehmer zum Zeitpunkt des Abschlusses des Vertrags ausdrücklich gefragt werden, ob und wie sie relevante Informationen in die Teilnehmerdatenbanken aufgenommen haben wollen und ob sie die Möglichkeit in Anspruch nehmen wollen, dass bestimmte Informationen in die Datenbank aufgenommen, aber den Nutzern der Teilnehmerauskunftsdienste nicht offen gelegt werden.\'\'\'\'\''),('b','g',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','g',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b','g',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('b','g',2,2,4,'2051b',NULL,'2051b','de','\'\'\'\'\'b) auf beliebige Anwendungen oder Dienste zuzugreifen oder diese zu benutzen; und/oder\'\'\'\'\''),('b','g',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('b','g',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','g',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Unbeschadet des ersten Unterabsatzes sind Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, befugt, ein angemessenes Netzmanagement zu betreiben.\'\'\'\'\''),('b','g',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','g',2,2,4,'215','215','215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('b','g',2,2,4,'2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('b','g',2,2,4,'201','201','201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('b','g',2,2,4,'2051','205','2051','de','5. Die Mitgliedstaaten sorgen \'\'\'\'\'dafür und setzen erforderlichenfalls unverzüglich durch, \'\'\'\'\'dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter \'\'\'\'\'sie – insbesondere durch technische \'\'\'\'\'oder \'\'\'\'\'tarifbezogene Beschränkungen – in ihrer Möglichkeit einschränkt,\'\'\'\'\''),('b','g',2,2,4,'2051c',NULL,'2051c','de','\'\'\'\'\'c) irgendwelche Inhalte, Dienste oder Anwendungen auf ihren Endgeräten zu verwalten oder zu nutzen.\'\'\'\'\''),('b','g',2,2,4,'2052',NULL,'2052','de','\'\'\'\'\'Diese Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen.\'\'\'\'\''),('b','g',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','g',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','g',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','g',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'ablehnen. Dieses Recht kann nur dann ausgeübt werden, wenn die Änderungen für den Teilnehmer nachteilig sind.\'\'\'\'\''),('b','g',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','g',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','g',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','g',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('b','g',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','g',2,2,4,'223@A',NULL,'223@A','de','\'\'\'\'\'3a. Um sicherzustellen, dass die Möglichkeit der Nutzer, Zugang zu den rechtmäßigen Inhalten zu bekommen oder diese weiter zu verbreiten oder rechtmäßige Anwendungen oder Dienste ihrer Wahl zu nutzen, nicht in unangemessener Weise eingeschränkt wird, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden sicherstellen, dass jegliche von Anbietern öffentlicher Kommunikationsnetze und/oder -dienste auferlegte Beschränkung der Möglichkeit der Teilnehmer, rechtmäßige Inhalte abzurufen oder zu verbreiten, gebührend gerechtfertigt ist.\'\'\'\'\''),('b','g',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','g',2,2,4,'214','214','214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('b','g',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','g',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','g',2,2,4,'203','203','203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('b','g',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu \'\'\'\'\'verpflichten, \'\'\'\'\'vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'unter besonderer Hervorhebung der Informationen für behinderte Nutzer \'\'\'\'\'über einen vergleichbaren Zugang <s>für behinderte Nutzer </s>zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','g',0,2,4,'210',NULL,'210','de','\'\'\'\'\'-1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 2005/29/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.\'\'\'\'\''),('b','g',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('b','g',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','g',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','g',2,2,4,'211','211','211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('b','g',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','g',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','g',2,2,4,'216','216','216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission \'\'\'\'\'Leitlinien einführen, \'\'\'\'\'um beispielsweise entsprechende Methoden oder Verfahren \'\'\'\'\'festzulegen.\'\'\'\'\''),('b','g',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('b','g',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','g',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('b','g',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('b','g',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('b','g',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','g',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','g',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('b','g',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('b','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','g',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','g',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','g',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8a, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen'),('b','g',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung <s>einer Ausnahme von dem Grundsatz </s>der \'\'\'\'\'Funkfrequenzbänder, für \'\'\'\'\'die der \'\'\'\'\'Grundsatz \'\'\'\'\'der \'\'\'\'\'Dienst- \'\'\'\'\'und \'\'\'\'\'Technologieneutralität gelten soll;\'\'\'\'\''),('b','g',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('b','g',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('b','g',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('b','g',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder'),('b','g',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','g',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('b','g',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,\'\'\'\'\''),('b','g',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('b','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('b','g',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','g',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('b','g',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','g',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('b','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','g',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','g',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','g',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('b','g',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('b','g',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','g',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('b','g',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('b','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','g',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','g',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','g',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 \'\'\'\'\'erlassen.\'\'\'\'\''),('b','g',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','g',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('b','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','g',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem \'\'\'\'\'[Umsetzungsdatum].\'\'\'\'\''),('b','g',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','g',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('b','g',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('b','g',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','g',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','g',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','g',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','g',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','g',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','g',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','g',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','g',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','g',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','g',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','g',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','g',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','g',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','g',2,2,5,'053','053','053','de','\'\'\'\'\'(3) \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer \'\'\'\'\'vorher auf der Grundlage von klaren und umfassenden Informationen, die er \'\'\'\'\'gemäß der Richtlinie 95/46/EG <s>klare und umfassende Informationen </s>insbesondere über die Zwecke der Verarbeitung \'\'\'\'\'erhalten hat, einwilligt \'\'\'\'\'und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu \'\'\'\'\'stellen. Die vorherige Einwilligung des Teilnehmers sollte immer unabhängig von seiner Zustimmung zu den allgemeinen Geschäftsbedingungen eingeholt werden.\'\'\'\'\''),('b','g',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','g',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','g',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'Alle drei Monate legt die nationale Regulierungsbehörde der Kommission einen zusammenfassenden Bericht über die eingegangenen Mitteilungen und die gemäß diesem Absatz ergriffenen Maßnahmen vor.\'\'\'\'\''),('b','g',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','g',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','g',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','g',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','g',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','g',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','g',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'vorher \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer \'\'\'\'\'erhält klare und umfassende Informationen über \'\'\'\'\'die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zurückzuziehen. Die Verfahren für das Zurückziehen der Einwilligung sind leicht verständlich und unkompliziert.\'\'\'\'\''),('b','g',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','g',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b','g',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','g',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','g',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','g',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von \'\'\'\'\'gravierenden \'\'\'\'\'Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen \'\'\'\'\'können, sofern die nationale Regulierungsbehörde nach Verständigung durch den betroffenen Betreiber diese für geboten erachtet. Wenn personenbezogene Daten unbrauchbar werden, sollten die nationalen Regulierungsbehörden beschließen können, von dem Diensteanbieter keine \'\'\'\'\'Benachrichtigung \'\'\'\'\'zu verlangen. Eine in einem solchen Falle erfolgende Benachrichtigung \'\'\'\'\'sollte \'\'\'\'\'in einer dem jeweiligen Einzelfall angemessenen Weise \'\'\'\'\'Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('b','g',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','g',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','g',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','g',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','g',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','g',2,2,5,'0431','043','0431','de','3. Im Fall einer \'\'\'\'\'gravierenden Sicherheitsverletzung durch den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste, \'\'\'\'\'die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher \'\'\'\'\'elektronischer \'\'\'\'\'Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer und </s>die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung <s>des Teilnehmers </s>muss <s>zumindest </s>eine Darlegung der Art der Verletzung und \'\'\'\'\'ihrer Folgen und der vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie \'\'\'\'\'Empfehlungen für Maßnahmen zur Minderung \'\'\'\'\'der möglichen nachteiligen \'\'\'\'\'Folgen enthalten. \'\'\'\'\'Die nationale Regulierungsbehörde entscheidet darüber, ob \'\'\'\'\'der \'\'\'\'\'Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer über \'\'\'\'\'die \'\'\'\'\'Verletzung unterrichten muss. Falls Daten durch technische oder verfahrensmäßige Mittel in dem Maße unbrauchbar wurden, dass das Verlustrisiko gering ist oder im Wesentlichen behoben wurde, ist bei der Sicherheitsverletzung der Daten nicht von einem erheblichen Schaden für den Endnutzer auszugehen. Daher kann die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'beschließen, von dem Anbieter \'\'\'\'\'die \'\'\'\'\'Benachrichtigung des Teilnehmers nicht zu verlangen. Die technischen \'\'\'\'\'und \'\'\'\'\'verfahrensmäßigen Mittel, um Daten unbrauchbar zu machen, werden von \'\'\'\'\'der \'\'\'\'\'jeweiligen nationalen Regulierungsbehörde genehmigt. Die Kommission kann nach Anhörung von [xxx] geeignete Koordinierungsmaßnahmen ergreifen, um einen einheitlichen Ansatz auf Gemeinschaftsebene zu gewährleisten.\'\'\'\'\''),('b','g',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','g',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Gegebenenfalls setzt die betroffene nationale Regulierungsbehörde die nationalen Regulierungsbehörden der anderen Mitgliedstaaten und [xxx] über die Verletzung in Kenntnis. Falls eine Offenlegung der Verletzung im öffentlichen Interesse ist, kann die nationale Regulierungsbehörde die Öffentlichkeit informieren.\'\'\'\'\''),('b','g',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','g',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','g',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','g',2,2,5,'0441','0441','0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation \'\'\'\'\'der/des [xxx] \'\'\'\'\'und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('b','g',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','g',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','g',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','g',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','g',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','g',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','h',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','h',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','h',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','h',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','h',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','h',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','h',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','h',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','h',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','h',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','h',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('b','h',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','h',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','h',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b','h',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der \'\'\'\'\'Marktentwicklung und der Vorteile für die Verbraucher, \'\'\'\'\'wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer Optionen für den vorgelagerten Zugang;\'\'\'\'\''),('b','h',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','h',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('b','h',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','h',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','h',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','h',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','h',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','h',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','h',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','h',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','h',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','h',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','h',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','h',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an die Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und um sicherzustellen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der \'\'\'\'\'Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien oder Maßnahmen berücksichtigen \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('b','h',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','h',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('b','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','h',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('b','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','h',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('b','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('b','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('b','h',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','h',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('b','h',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('b','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('b','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('b','h',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('b','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','h',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('b','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','h',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b','h',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('b','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('b','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('b','h',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('b','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('b','h',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','h',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('b','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('b','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','h',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('b','h',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('b','h',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('b','h',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','h',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('b','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('b','h',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('b','h',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('b','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('b','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','h',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('b','h',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','h',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','h',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('b','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('b','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('b','h',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','h',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('b','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','h',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','h',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('b','h',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('b','h',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','h',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('b','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('b','h',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('b','h',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('b','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('b','h',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder \'\'\'\'\'- dienste \'\'\'\'\'bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','h',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('b','h',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('b','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('b','h',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','h',2,1,3,'0941','0941','0941','de','<s>4. </s>Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'den \'\'\'\'\'elektronischen \'\'\'\'\'Kommunikationsdiensten nach ihren nationalen Tabellen der Frequenzbereichszuweisung und der ITU-Vollzugsordnung zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','h',2,1,3,'09@C1@A',NULL,'09@C1@A','de','\'\'\'\'\'Diese Durchführungsmaßnahmen gelten unbeschadet der Maßnahmen, die auf Gemeinschaftsebene oder einzelstaatlicher Ebene im Einklang mit dem Gemeinschaftsrecht getroffen wurden, um Ziele zu verfolgen, die dem allgemeinen Interesse sowie insbesondere der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen.\'\'\'\'\''),('b','h',2,1,3,'084e','084e','084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','h',2,1,3,'084b','084b','084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','h',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('b','h',2,1,3,'09@C11c','09@C1c','09@C11c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden \'\'\'\'\'soll.\'\'\'\'\''),('b','h',2,1,3,'09@C11A',NULL,'09@C11A','de','\'\'\'\'\'-a) zur Harmonisierung der Regelungen im Zusammenhang mit der Verfügbarkeit und effizienten Nutzung von Funkfrequenzen nach dem Verfahren des Anhangs IIa;\'\'\'\'\''),('b','h',2,1,3,'084a','084a','084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','h',2,1,3,'09@C11','09@C1','09@C11','de','Als Beitrag zum Ausbau des Binnenmarktes und \'\'\'\'\'unbeschadet des Artikels 8a kann die Kommission \'\'\'\'\'im Hinblick auf die Umsetzung der Grundsätze dieses Artikels <s>kann die Kommission </s>geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen'),('b','h',2,1,3,'09@C11b','09@C1b','09@C11b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen;\'\'\'\'\''),('b','h',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','h',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','h',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','h',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','h',1,1,3,'09@C:26','09@C:26','09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('b','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','de','\'\'\'\'\'(60a) Die Mitgliedstaaten haben die Aufgabe, Mechanismen der Zusammenarbeit zwischen den Beteiligten zu begünstigen, um das reibungslose Funktionieren der Online-Dienste und ein hohes Maß an Vertrauen bei den Nutzern zu fördern. Insbesondere sollte den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und sonstigen Beteiligten Anreize zur Zusammenarbeit bei der Förderung rechtmäßiger Inhalte und beim Schutz von Online-Inhalten geboten werden. Über den Rechtsrahmen hinaus und unbeschadet dieses Rahmens kann eine solche Zusammenarbeit beispielsweise die Form der Ausarbeitung von Verhaltenskodizes haben, die zwischen den Beteiligten ausgehandelt und vereinbart werden. Solche Verhaltenskodizes sind im Grundsatz bereits in zahlreichen Rechtsakten der Gemeinschaft vorgesehen, wie der Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt („Richtlinie über den elektronischen Geschäftsverkehr“) (ABl. L 178 vom 17.7.2000, S. 1.), der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums ( ABl. L 157 vom 30.4.2004, S. 45. Berichtigung in ABl. L 195 vom 2.6.2004, S. 16.) und der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1994 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 (ABl. L 284 vom 31.10.2003, S. 1).). Diese Zusammenarbeit zwischen den beteiligten Kreisen trägt wesentlich zur Förderung von Online-Inhalten, besonders Inhalten der europäischen Kultur, und zur Erschließung des Potenzials der Informationsgesellschaft bei.\'\'\'\'\''),('b','h',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig \'\'\'\'\'sind. Es liegt in der Zuständigkeit der Mitgliedstaaten, Umfang und Art von Ausnahmen festzulegen.\'\'\'\'\''),('b','h',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('b','h',2,1,3,'084g@A',NULL,'084g@A','de','\'\'\'\'\'ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Bereichen zusammenarbeiten, die am Schutz und an der Förderung rechtmäßiger Inhalte durch elektronische Kommunikationsnetze und -dienste interessiert sind.\'\'\'\'\''),('b','h',2,1,3,'0943','0943','0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'müssen, oder wenn dies einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dient, z. B. der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.\'\'\'\'\''),('b','h',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','h',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','h',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'diskriminierungsfreien \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen und keine Wettbewerbsverzerrungen bewirken.\'\'\'\'\''),('b','h',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es \'\'\'\'\'– unter Berücksichtigung der für staatliche Beihilfen geltenden Regelungen – \'\'\'\'\'keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('b','h',2,1,3,'084f','084f','084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','h',2,1,3,'0942','0942','0942','de','Beschränkungen, aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien \'\'\'\'\'oder der Bereitstellung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('b','h',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','h',2,1,3,'083c','083c','083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('b','h',2,1,3,'084d','084d','084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','h',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('b','h',2,1,3,'0932d','0932d','0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('b','h',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','h',2,1,3,'084c','084c','084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','h',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','h',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','h',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b','h',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('b','h',2,1,3,'084','084','084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','h',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','h',2,1,3,'084g','084g','084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('b','h',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','h',2,1,3,'09@C2','09@C2','09@C2','de','\'\'\'\'\'Die gemäß Unterabsatz 1 Buchstaben a bis c beschlossenen \'\'\'\'\'Maßnahmen, <s>durch </s>die \'\'\'\'\'eine Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie \'\'\'\'\'bewirken, \'\'\'\'\'werden <s>nach dem Regelungsverfahren mit Kontrolle </s>gemäß Artikel 22 Absatz 3 \'\'\'\'\'nach dem Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission \'\'\'\'\'vom Ausschuss für Funkfrequenzpolitik \'\'\'\'\'unterstützt werden.'),('b','h',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','h',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','h',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Vermeidung von Wettbewerbsverzerrungen,\'\'\'\'\''),('b','h',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','h',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('b','h',2,1,3,'09@C11a','09@C1a','09@C11a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten \'\'\'\'\'können, mit Ausnahme der Funkfrequenzen, die die Mitgliedstaaten Rundfunkdiensten zuweisen oder deren entsprechende Zuweisung sie beabsichtigen;\'\'\'\'\''),('b','h',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','h',2,1,3,'09@C11B',NULL,'09@C11B','de','\'\'\'\'\'-aa) zur Sicherstellung der koordinierten und rechtzeitigen Bereitstellung von Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen nach dem Verfahren des Anhangs IIa;\'\'\'\'\''),('b','h',3,1,2,'A1A19','A1A19','A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('b','h',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','h',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('b','h',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, \'\'\'\'\'2, 3, 3a, 3b \'\'\'\'\'und \'\'\'\'\'3c \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('b','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','h',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('b','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','h',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30b) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('b','h',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('b','h',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('b','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','h',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('b','h',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','h',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('b','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','h',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','h',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','h',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde oder eine andere zuständige nationale Behörde \'\'\'\'\'unverzüglich benachrichtigt \'\'\'\'\'werden. \'\'\'\'\'Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('b','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','h',1,2,5,'03:28@A',NULL,'03:28@A','de','\'\'\'\'\'(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('b','h',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('b','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','h',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','h',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('b','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','h',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','h',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('b','h',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','h',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','h',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('b','h',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','h',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','h',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','h',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','h',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('b','h',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','h',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.\'\'\'\'\''),('b','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','h',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b','h',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('b','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('b','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','h',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('b','h',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('b','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','h',2,2,5,'0431','043','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer </s>und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','h',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.\'\'\'\'\''),('b','h',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('b','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('b','h',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','h',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('b','h',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('b','i',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','i',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','i',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('b','i',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','i',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','i',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','i',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','i',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','i',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('b','i',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','i',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','i',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven etzbestandteilen;\'\'\'\'\''),('b','i',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','i',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','i',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b','i',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','i',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','i',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('b','i',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','i',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','i',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','i',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','i',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','i',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('b','i',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und \'\'\'\'\'utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('b','i',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','i',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','i',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','i',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','i',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','i',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','i',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien für Mindestanforderungen an die Dienstqualität erlassen und gegebenenfalls andere Maßnahmen ergreifen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und sicherzustellen, dass \'\'\'\'\'die \'\'\'\'\'Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei \'\'\'\'\'der \'\'\'\'\'Nutzung \'\'\'\'\'von \'\'\'\'\'Anwendungen und Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien und Maßnahmen berücksichtigen gebührend \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen Normen.\'\'\'\'\''),('b','i',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','i',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('b','i',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','i',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'geeignete Konsultationsmechanismen \'\'\'\'\'einrichten. \'\'\'\'\'Solche Mechanismen könnten \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. \'\'\'\'\'Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität <s>(ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) </s>und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','i',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('b','i',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','i',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('b','i',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('b','i',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('b','i',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','i',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('b','i',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('b','i',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('b','i',2,2,4,'32@A',NULL,'32@A','de','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\''),('b','i',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','i',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('b','i',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','i',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('b','i',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','i',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','i',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('b','i',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','i',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b','i',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('b','i',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('b','i',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('b','i',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','i',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\''),('b','i',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('b','i',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','i',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','de','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\''),('b','i',2,2,4,'2021e','2021e','2021e','de','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('b','i',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('b','i',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','i',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('b','i',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('b','i',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('b','i',1,2,4,'20:14@D',NULL,'20:14@D','de','\'\'\'\'\'(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('b','i',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','i',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('b','i',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von etzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Richtlinie 2002/22/EG berührt nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter enthält. Die Richtlinie 2002/22/EG verpflichtet die Anbieter nicht, die durch ihre etze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen oder strafrechtliche Verfolgung gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Strafverfolgungsbehörden.\'\'\'\'\''),('b','i',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('b','i',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','i',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;\'\'\'\'\''),('b','i',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('b','i',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','i',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('b','i',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','i',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','i',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('b','i',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('b','i',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('b','i',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','i',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('b','i',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','i',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','i',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('b','i',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','i',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('b','i',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','i',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','i',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('b','i',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','i',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('b','i',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('b','i',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','i',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('b','i',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('b','i',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','i',2,2,4,'213','213','213','de','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','i',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('b','i',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','i',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','i',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('b','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('b','i',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('b','i',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','i',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('b','i',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('b','i',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.:\'\'\'\'\''),('b','i',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','i',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','i',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen;\'\'\'\'\''),('b','i',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum utzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('b','i',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','i',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','i',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','i',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','i',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8b, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen'),('b','i',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung <s>einer Ausnahme von dem Grundsatz </s>der \'\'\'\'\'Funkfrequenzbänder, für \'\'\'\'\'die der \'\'\'\'\'Grundsatz \'\'\'\'\'der \'\'\'\'\'Dienstund Technologieneutralität gelten soll.\'\'\'\'\''),('b','i',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','i',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('b','i',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('b','i',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('b','i',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder'),('b','i',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','i',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('b','i',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\''),('b','i',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('b','i',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','i',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','i',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','i',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen etzen;\'\'\'\'\''),('b','i',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','i',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','i',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('b','i',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','i',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung gemeinsamer Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('b','i',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','i',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8b und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','i',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','i',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('b','i',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','i',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\''),('b','i',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen \'\'\'\'\'erforderlich ist: den \'\'\'\'\'erforderlich ist:'),('b','i',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('b','i',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('b','i',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','i',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','i',2,1,3,'0841g@A',NULL,'0841g@A','de','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\''),('b','i',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','i',2,1,3,'09@C2','09@C2','09@C2','de','Diese \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie durch Ergänzung <s>geändert werden, </s>werden nach dem <s>Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das </s>in Artikel 22 Absatz \'\'\'\'\'3 genannten Regelungsverfahren \'\'\'\'\'mit \'\'\'\'\'Kontrolle erlassen.\'\'\'\'\''),('b','i',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','i',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','i',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','i',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('b','i',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','i',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen \'\'\'\'\'ab \'\'\'\'\'dem \'\'\'\'\'... (Datum der Umsetzung dieser Richtlinie.).\'\'\'\'\''),('b','i',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','i',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','i',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('b','i',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('b','i',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','i',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','i',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können Verkehrsdaten im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für etz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) durchzuführen in Bezug auf einen öffentlichen Dienst für elektronische Kommunikation, ein öffentliches oder privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder damit zusammenhängende Endgeräte und Geräte für elektronische Kommunikation, sofern nicht das Interesse oder die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('b','i',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 3b \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('b','i',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','i',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','i',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','i',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('b','i',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','i',1,2,5,'03:27@A',NULL,'03:27@A','de','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.\'\'\'\'\''),('b','i',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('b','i',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('b','i',2,2,5,'181@A',NULL,'181@A','de','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\''),('b','i',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('b','i',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','i',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('b','i',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','i',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','i',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','i',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','i',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','i',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('b','i',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','i',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','i',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','i',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines <s>einzelnen </s>Teilnehmers \'\'\'\'\'oder einer Person \'\'\'\'\'führt, kann \'\'\'\'\'einen erheblichen Schaden für den Nutzer \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der betroffene Diensteanbieter \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von \'\'\'\'\'allen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigen. Die zuständige nationale Behörde sollte die Schwere dieser Sicherheitsverletzungen feststellen und den betroffenen Diensteanbieter veranlassen, die geschädigten Personen \'\'\'\'\'unverzüglich <s>benachrichtigt </s>und \'\'\'\'\'in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter bei unmittelbarer Gefahr für \'\'\'\'\'die \'\'\'\'\'Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur die zuständige nationale Behörde, sondern auch sofort die geschädigten Nutzer benachrichtigen. Auch sollten die Anbieter alle betroffenen Nutzer jährlich über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die während des entsprechenden Zeitraums aufgetreten sind, informieren. \'\'\'\'\'Die Benachrichtigung \'\'\'\'\'der nationalen Behörden und der Nutzer \'\'\'\'\'sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den \'\'\'\'\'Schutz der \'\'\'\'\'betroffenen Nutzer enthalten.'),('b','i',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','i',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','i',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('b','i',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','i',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','i',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('b','i',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','i',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','i',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','i',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','i',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','i',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('b','i',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b','i',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','i',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','i',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','i',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','i',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','i',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','i',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','i',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','i',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','i',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','i',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('b','i',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'Der Anbieter braucht den Kunden bzw. die betroffene Person nicht von einer Sicherheitsverletzung zu benachrichtigen, wenn er den zuständigen Behörden glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('b','i',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','i',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','i',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','i',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b','i',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('b','i',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('b','i',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','i',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('b','i',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('b','i',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','i',2,2,5,'0431','043','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer </s>und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b','i',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','i',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('b','i',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der etz- und Informationssicherheit, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, schafft die Möglichkeit, solche Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen zu verarbeiten mit dem Ziel, unberechtigten Zugang und die Verbreitung störender Programmcodes zu unterbinden sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\''),('b','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.\'\'\'\'\''),('b','i',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b','i',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('b','i',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('b','j',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','j',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','j',2,1,1,'1221c','1221c','1221c','de','c) \'\'\'\'\'bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die \'\'\'\'\'Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger öffentlicher Investitionen und \'\'\'\'\'der Investitionsrisiken;'),('b','j',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','j',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','j',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','j',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','j',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','j',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','j',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','j',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('b','j',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','j',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','j',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b','j',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','j',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b','j',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('b','j',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','j',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','j',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','j',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','j',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','j',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','j',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'einschließlich Beschränkungen des Zugangs zu Diensten \'\'\'\'\'und \'\'\'\'\'Anwendungen, Bereitstellungs- \'\'\'\'\'Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b','j',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','j',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','j',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','j',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','j',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','j',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','j',2,2,4,'2231','223','2231','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können Mindestanforderungen an die Dienstqualität festlegen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern. \'\'\'\'\'Diese \'\'\'\'\'Anforderungen berücksichtigen gebührend \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen ormen.\'\'\'\'\''),('b','j',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','j',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('b','j',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','j',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'geeignete Konsultationsmechanismen \'\'\'\'\'einrichten. \'\'\'\'\'Solche Mechanismen könnten \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. \'\'\'\'\'Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität <s>(ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) </s>und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b','j',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('b','j',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','j',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten können.\'\'\'\'\''),('b','j',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch von den zuständigen Behörden bereitgestellte Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('b','j',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','j',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b','j',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('b','j',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('b','j',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','j',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('b','j',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','j',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation über ihr Recht, zu entscheiden, ob ihre personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden oder nicht, und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('b','j',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','j',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','j',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('b','j',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','j',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b','j',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('b','j',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('b','j',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','j',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('b','j',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','j',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','j',2,2,4,'2021e','2021e','2021e','de','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('b','j',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','j',2,2,4,'2141','214','2141','de','<s>4. </s>Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches öffentlich zugängliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetz und/oder \'\'\'\'\'Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('b','j',2,2,4,'204','204','204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b','j',1,2,4,'20:14@D',NULL,'20:14@D','de','\'\'\'\'\'(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('b','j',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','j',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('b','j',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien lassen die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr) unberührt, die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter (wie darin definiert) enthält. Die Rahmenrichtlinie und die Einzelrichtlinien verpflichten die Anbieter nicht, die durch ihre Netze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Behörden.\'\'\'\'\''),('b','j',2,2,4,'2021b','2021b','2021b','de','b) angebotene \'\'\'\'\'Dienste, darunter insbesondere:\'\'\'\'\''),('b','j',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','j',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;\'\'\'\'\''),('b','j',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.\'\'\'\'\''),('b','j',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','j',2,2,4,'333','333','333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('b','j',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','j',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','j',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('b','j',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('b','j',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('b','j',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','j',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('b','j',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','j',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','j',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('b','j',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','j',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('b','j',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','j',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','j',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('b','j',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','j',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('b','j',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b','j',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b','j',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('b','j',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und deren rechtlichen Folgen sowie\'\'\'\'\''),('b','j',2,2,4,'213','213','213','de','<s>3. </s>Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. \'\'\'\'\'Falls \'\'\'\'\'solche Führer oder \'\'\'\'\'ähnlichen \'\'\'\'\'Techniken <s>bereitstellen, falls diese sonst </s>auf dem Markt nicht zur Verfügung \'\'\'\'\'stehen, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen , \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','j',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','j',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('b','j',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('b','j',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','j',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('b','j',2,2,4,'216','216','216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','j',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('b','j',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b','j',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie über mehrere aufeinander folgende Überprüfungszeiträume ein einheitliches Regulierungskonzept beibehalten;\'\'\'\'\''),('b','j',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('b','j',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.\'\'\'\'\''),('b','j',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'zur Verfügung stehen.\'\'\'\'\''),('b','j',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','j',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen;\'\'\'\'\''),('b','j',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('b','j',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','j',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','j',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','j',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','j',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8b, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'Maßnahmen ergreifen:\'\'\'\'\''),('b','j',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','j',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','j',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'f) Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald diese Voraussetzung erfüllt ist.\'\'\'\'\''),('b','j',1,1,3,'09@C:26','09@C:26','09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('b','j',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('b','j',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung \'\'\'\'\'unterliegt,\'\'\'\'\''),('b','j',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','j',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('b','j',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('b','j',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','j',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','j',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Dabei handeln sie im Einlang mit ihren Verpflichtungen aus dem Vertrag sowie gegebenenfalls aus entsprechenden internationalen Vereinbarungen und können öffentliche Belange wie nachfolgend festgelegt berücksichtigen.\'\'\'\'\''),('b','j',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen etzen;\'\'\'\'\''),('b','j',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','j',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','j',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('b','j',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','j',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern und dafür sorgen, dass in den Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den Investoren und denjenigen Unternehmen, die vom Zugang profitieren, eingegangen werden;\'\'\'\'\''),('b','j',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8b und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','j',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','j',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','j',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('b','j',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','j',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','j',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','j',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('b','j',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer \'\'\'\'\'Störungen, um vor allem die technische Dienstqualität und die effiziente Frequenznutzung sicherzustellen,\'\'\'\'\''),('b','j',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','j',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b','j',2,1,3,'0841g@A',NULL,'0841g@A','de','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\''),('b','j',2,1,3,'09@C1c','09@C1c','09@C1c','de','c) zur \'\'\'\'\'Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle \'\'\'\'\'Rechte \'\'\'\'\'übertragen werden;\'\'\'\'\''),('b','j',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, <s>durch </s>die \'\'\'\'\'eine Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie durch Ergänzung \'\'\'\'\'bewirken, \'\'\'\'\'werden nach dem <s>Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das </s>in Artikel 22 Absatz \'\'\'\'\'3 genannten Regelungsverfahren \'\'\'\'\'mit \'\'\'\'\'Kontrolle erlassen.\'\'\'\'\''),('b','j',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','j',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','j',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','j',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','j',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen \'\'\'\'\'ab \'\'\'\'\'dem \'\'\'\'\'[Datum der Umsetzung dieser Richtlinie].\'\'\'\'\''),('b','j',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','j',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','j',3,1,2,'A1A19','A1A19','A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('b','j',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','j',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','j',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','j',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b','j',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) in Bezug auf öffentliche elektronische Kommunikationsdienste und -netze oder damit zusammenhängende Endgeräte und elektronische Kommunikationsgeräte durchzuführen, sofern nicht die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung bleibt auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt.\'\'\'\'\''),('b','j',2,2,5,'04411','0441','04411','de','<s>4. </s>Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 3d \'\'\'\'\'vorgesehenen Maßnahmen kann die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe \'\'\'\'\'für \'\'\'\'\'den Schutz von Personen bei \'\'\'\'\'der \'\'\'\'\'Verarbeitung personenbezogener Daten, der relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3d \'\'\'\'\'vorgeschriebenen Informationen und Benachrichtigungen \'\'\'\'\'erlassen.\'\'\'\'\''),('b','j',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','j',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','j',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','j',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','j',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','j',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('b','j',1,2,5,'03:27@A',NULL,'03:27@A','de','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.\'\'\'\'\''),('b','j',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','j',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','j',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','j',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','j',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','j',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b','j',2,2,5,'0434',NULL,'0434','de','\'\'\'\'\'3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('b','j',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','j',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','j',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('b','j',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','j',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest\'\'\'\'\''),('b','j',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'3b. Der Anbieter braucht die betroffenen Teilnehmer oder Personen nicht von einer Verletzung des Schutzes personenbezogener Daten zu benachrichtigen, wenn er zur Zufriedenheit der zuständigen Behörde nachgewiesen hat , dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Solche technischen Schutzmaßnahmen müssen die Daten für alle unbefugten Personen unverständlich machen.\'\'\'\'\''),('b','j',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','j',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','j',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','j',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','j',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','j',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','j',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','j',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','j',2,2,5,'181','181','181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem \'\'\'\'\'<Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß \'\'\'\'\'Artikel \'\'\'\'\'29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung \'\'\'\'\'der \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die \'\'\'\'\'Nachrichten \'\'\'\'\'Bestimmungen über unerbetene \'\'\'\'\'und die Meldung von Sicherheitsverletzungen , \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. \'\'\'\'\'Die \'\'\'\'\'Kommission \'\'\'\'\'kann \'\'\'\'\'unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser \'\'\'\'\'Richtlinie unterbreiten.\'\'\'\'\''),('b','j',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b','j',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b','j',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b','j',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines <s>einzelnen </s>Teilnehmers \'\'\'\'\'oder einer Person \'\'\'\'\'führt, kann \'\'\'\'\'einen erheblichen Schaden, z. B. \'\'\'\'\'wirtschaftliche \'\'\'\'\'Einbußen, \'\'\'\'\'soziale Nachteile \'\'\'\'\'oder Identitätsbetrug, für den Nutzer \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich \'\'\'\'\'vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen \'\'\'\'\'benachrichtigt <s>und darüber informiert </s>werden, \'\'\'\'\'damit \'\'\'\'\'sie die \'\'\'\'\'erforderliche \'\'\'\'\'Schutzvorkehrungen treffen können. \'\'\'\'\'Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. \'\'\'\'\'Die Benachrichtigung \'\'\'\'\'der nationalen Behörden und der Nutzer \'\'\'\'\'sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den \'\'\'\'\'Schutz der \'\'\'\'\'betroffenen Nutzer enthalten.'),('b','j',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,\'\'\'\'\''),('b','j',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','j',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','j',2,2,5,'143','143','143','de','<s>3. </s>Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','j',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','j',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('b','j',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,\'\'\'\'\''),('b','j',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','j',2,2,5,'0431','043','0431','de','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten <s>im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, </s>muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'unverzüglich \'\'\'\'\'die nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde und die betroffenen Teilnehmer oder Personen vorbehaltlich der Absätze 3a und 3b \'\'\'\'\'von der \'\'\'\'\'Verletzung \'\'\'\'\'benachrichtigen. Die Benachrichtigung \'\'\'\'\'der betroffenen Teilnehmer oder Personen \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und \'\'\'\'\'die Kontaktstellen, die weitere Auskünfte erteilen, sowie \'\'\'\'\'Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen \'\'\'\'\'der Verletzung \'\'\'\'\'enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung \'\'\'\'\'des Schutzes personenbezogener Daten \'\'\'\'\'und die vom Betreiber \'\'\'\'\'zu deren Behebung vorgeschlagenen oder \'\'\'\'\'ergriffenen Maßnahmen dargelegt werden.'),('b','j',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','j',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'3a. Eine Benachrichtigung der betroffenen Teilnehmer oder Personen ist nicht erforderlich, wenn der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste zur Zufriedenheit der zuständigen Behörde nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte und Interessen der Verbraucher zu rechnen ist.\'\'\'\'\''),('b','j',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b','j',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.\'\'\'\'\''),('b','j',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der Gewährleistung der Netz- und Informationssicherheit, einschließlich der Sicherstellung der Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten durch Betreiber von Sicherheitsdiensten, die als für die Verarbeitung Verantwortliche handeln, gilt unter normalen Umständen als Verarbeitung solcher Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen im Sinne von Artikel 7 Buchstabe f der Richtlinie 95/46/EG. Dazu gehören beispielsweise die Verhinderung des unberechtigten Zugangs und der Verbreitung schädlichen Programmcodes oder die Abwehr von Angriffen zur gezielten Überlastung von Servern.\'\'\'\'\''),('b','j',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.\'\'\'\'\''),('b','j',2,2,5,'15@A41','15@A41','15@A41','de','<s>4. </s>Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der \'\'\'\'\'gemäß Artikel 29 \'\'\'\'\'der \'\'\'\'\'Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der \'\'\'\'\'betroffenen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls der ENISA \'\'\'\'\'technische Durchführungsmaßnahmen treffen.'),('b','j',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','j',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','j',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','j',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','j',1,2,5,'143:35@B',NULL,'143:35@B','de','\'\'\'\'\'(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.\'\'\'\'\''),('b','j',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('b','j',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','j',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('b','j',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('a','k',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen.\'\'\'\'\''),('a','k',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('a','k',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) die Arten von Maßnahmen, mit denen das Unternehmen, das den Anschluss an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellt, auf Sicherheits- oder Integritätsverletzungen oder auf Bedrohungen und Schwachstellen reagieren kann.\'\'\'\'\''),('a','k',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('a','k',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','k',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','k',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','k',2,2,4,'204','204','204','de','4. Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die \'\'\'\'\'Teilnehmer \'\'\'\'\'klar darüber unterrichtet werden, ob \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten bereitgestellt wird oder nicht \'\'\'\'\'und \'\'\'\'\'ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und bei jeder Änderung in Bezug auf \'\'\'\'\'den \'\'\'\'\'Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.\'\'\'\'\''),('a','k',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','k',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','k',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('a','k',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;\'\'\'\'\''),('a','k',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','k',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','k',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','k',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','k',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','k',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','k',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur \'\'\'\'\'2000 \'\'\'\'\'Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('a','k',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','k',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','k',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden \'\'\'\'\'nach dem \'\'\'\'\'in Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle erlassen. Bei der Anwendung dieses Absatzes kann die Kommission durch die GERT unterstützt \'\'\'\'\'werden.'),('a','k',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('a','k',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich <s>der Entbündelung </s>des Zugangs zur \'\'\'\'\'Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur \'\'\'\'\'Teilnehmeranschlussleitung \'\'\'\'\'an einem bestimmten Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','k',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','k',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung von Einrichtungen <s>wie Gebäuden, Leitungen und Masten </s>zu \'\'\'\'\'ermöglichen, einschließlich der gemeinsamen Nutzung von Leitungsrohren, Gebäuden oder Gebäudezugängen, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen;\'\'\'\'\''),('a','k',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','k',2,1,1,'1221','1221','1221','de','2. \'\'\'\'\'Bei der Prüfung der \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'und \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'wie \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'auferlegt werden können, \'\'\'\'\'tragen \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('a','k',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','k',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','k',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.\'\'\'\'\''),('a','k',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','k',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','k',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j','k',2,2,5,'04412','04412',NULL,'fr','<s>La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.</s>'),('j','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'fr','<s>(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.</s>'),('j','k',2,2,5,'15@A41','15@A41','15@A4','fr','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par </s>l\'article 29 \'\'\'\'\'et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\''),('j','k',2,2,5,'041@A3','041@A3',NULL,'fr','<s>- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.</s>'),('j','k',2,2,5,'043@A',NULL,'043@A','fr','\'\'\'\'\'3 bis. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public est tenu d\'adresser la notification, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('j','k',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('j','k',1,2,5,'06:26@B','06:26@B','06:26@B','fr','(26 \'\'\'\'\'bis) \'\'\'\'\'Le traitement des données relatives au trafic \'\'\'\'\'dans \'\'\'\'\'la \'\'\'\'\'mesure strictement nécessaire à la détection, à la localisation \'\'\'\'\'et \'\'\'\'\'à l\'élimination d\'erreurs et \'\'\'\'\'de \'\'\'\'\'défaillances du réseau \'\'\'\'\'et \'\'\'\'\'à des fins \'\'\'\'\'de \'\'\'\'\'sécurité de l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, \'\'\'\'\'contribuera \'\'\'\'\'à <s>la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à </s>éviter l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'les \'\'\'\'\'attaques par déni de \'\'\'\'\'service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('j','k',2,2,5,'0431','0431','0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de \'\'\'\'\'la violation de données à caractère personnel \'\'\'\'\'ainsi que \'\'\'\'\'sa gravité \'\'\'\'\'et \'\'\'\'\'étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et \'\'\'\'\'l\'abonné <s>ou au particulier </s>concerné <s>décrit au minimum la nature </s>de la <s>violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la </s>violation <s>des données à caractère personnel. Ladite notification décrit </s>en \'\'\'\'\'question, compte tenu \'\'\'\'\'des \'\'\'\'\'règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 3 bis.\'\'\'\'\''),('j','k',2,2,5,'143','143','143','fr','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures \'\'\'\'\'peuvent être \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'seront \'\'\'\'\'construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('j','k',2,2,5,'041@B','041@B',NULL,'fr','<s>1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.</s>'),('j','k',2,2,5,'041@A1','041@A1',NULL,'fr','<s>- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel</s>'),('j','k',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('j','k',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('j','k',2,2,5,'041@A2','041@A2',NULL,'fr','<s>- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et</s>'),('j','k',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('j','k',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('j','k',2,2,5,'181','181',NULL,'fr','<s>Au plus tard trois ans après le <date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('j','k',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'<à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif> \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('j','k',2,2,5,'0433','0433','0433','fr','<s>3 ter. </s>La notification \'\'\'\'\'faite à l\'abonné décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures \'\'\'\'\'à \'\'\'\'\'prendre pour atténuer les conséquences négatives possibles de \'\'\'\'\'la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel. La notification faite à \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'décrit \'\'\'\'\'en \'\'\'\'\'outre \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'de <s>protection rendent les </s>données <s>incompréhensibles </s>à \'\'\'\'\'caractère personnel et les mesures proposées ou prises par le fournisseur pour \'\'\'\'\'y \'\'\'\'\'remédier.\'\'\'\'\''),('j','k',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('j','k',1,2,5,'01:26@A','01:26@A',NULL,'fr','<s>(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.</s>'),('j','k',2,2,5,'044',NULL,'044','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3 et 3 bis, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information, et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('j','k',2,2,5,'022e','022e','022e','fr','e) \'\'\'\'\'définition transférée à la directive-cadre (“appel”, \'\'\'\'\'une connexion établie au moyen d\'un service \'\'\'\'\'de communications électroniques \'\'\'\'\'accessible au public permettant une communication \'\'\'\'\'vocale bidirectionnelle.)\'\'\'\'\''),('j','k',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('j','k',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('j','k',2,2,5,'15@A2','15@A2','15@A2','fr','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('j','k',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('j','k',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('j','k',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('j','k',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('j','k',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('j','k',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('j','k',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'6 bis \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('j','k',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('j','k',1,2,5,'143:35@B','143:35@B',NULL,'fr','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>'),('j','k',2,2,5,'151@B','151@B',NULL,'fr','<s>1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.</s>'),('j','k',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('j','k',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('j','k',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('j','k',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('j','k',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('j','k',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('j','k',2,2,5,'0432','0432','0432','fr','\'\'\'\'\'Lorsque \'\'\'\'\'la violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'fait peser un risque grave sur la vie privée de l\'abonné, \'\'\'\'\'le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'avertit sans retard \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'et l\'abonné concerné \'\'\'\'\'de \'\'\'\'\'cette violation.\'\'\'\'\''),('j','k',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou <s>d\'un particulier ou </s>compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer \'\'\'\'\'une perte économique et \'\'\'\'\'des dommages \'\'\'\'\'sociaux substantiels, y compris une usurpation d\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques qui y sont associés, \'\'\'\'\'par \'\'\'\'\'exemple en déterminant le type \'\'\'\'\'de \'\'\'\'\'données affectées \'\'\'\'\'par \'\'\'\'\'la violation (notamment leur caractère sensible, \'\'\'\'\'le \'\'\'\'\'contexte et les mesures \'\'\'\'\'de \'\'\'\'\'sécurité existantes), la cause et l\'étendue \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violation de \'\'\'\'\'la \'\'\'\'\'sécurité, \'\'\'\'\'le nombre d\'abonnés concernés \'\'\'\'\'et <s>direct se pose pour </s>les \'\'\'\'\'dommages que \'\'\'\'\'les \'\'\'\'\'abonnés pourraient subir \'\'\'\'\'en \'\'\'\'\'raison \'\'\'\'\'de \'\'\'\'\'la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte \'\'\'\'\'à \'\'\'\'\'l\'intégrité physique). Les abonnés concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant \'\'\'\'\'à \'\'\'\'\'la sécurité susceptibles d\'entraîner \'\'\'\'\'des \'\'\'\'\'risques graves pour la vie privée \'\'\'\'\'de \'\'\'\'\'l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient \'\'\'\'\'en être avertis sans retard afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre \'\'\'\'\'les \'\'\'\'\'précautions \'\'\'\'\'qui \'\'\'\'\'s\'imposent. \'\'\'\'\'Cet avertissement <s>à l\'intention des autorités nationales et des utilisateurs </s>devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'à l\'intention \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('j','k',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('j','k',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('j','k',2,2,5,'0442','0442',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','k',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('j','k',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('j','k',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('j','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('j','k',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('j','k',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('j','k',2,2,5,'041@A','041@A',NULL,'fr','<s>1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,</s>'),('j','k',2,2,5,'15@A42','15@A42',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','k',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions \'\'\'\'\'au \'\'\'\'\'besoin.'),('j','k',2,2,5,'0434','0434',NULL,'fr','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('j','k',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('j','k',1,2,5,'03:27@A','03:27@A',NULL,'fr','<s>(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.</s>'),('j','k',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('j','k',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('j','k',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('j','k',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('j','k',2,2,5,'022h','022h','022h','fr','h) “courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('j','k',2,2,5,'066@A','066@A','066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées dans \'\'\'\'\'la mesure strictement nécessaire pour \'\'\'\'\'garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de \'\'\'\'\'l\'information.\'\'\'\'\''),('j','k',2,2,5,'04411','04411',NULL,'fr','<s>Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.</s>'),('j','k',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('j','k',2,2,5,'022i','022i','022i','fr','i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('j','k',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('j','k',2,1,3,'0961','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés après le [en fonction \'\'\'\'\'de <s>transposition de </s>la \'\'\'\'\'date de transposition].\'\'\'\'\''),('j','k',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sécurité de la vie humaine;\'\'\'\'\''),('j','k',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('j','k',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('j','k',3,1,2,'A1A19','A1A19','A1A19','fr','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE, divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('j','k',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('j','k',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce \'\'\'\'\'que, \'\'\'\'\'dans des circonstances similaires, \'\'\'\'\'il n\'y ait \'\'\'\'\'pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('j','k',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('j','k',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('j','k',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('j','k',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>'),('j','k',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.</s>'),('j','k',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('j','k',0,1,3,'09@C','09@C',NULL,'fr','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('j','k',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('j','k',2,1,3,'0841g@A','0841g@A',NULL,'fr','<s>g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.</s>'),('j','k',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et</s>'),('j','k',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences \'\'\'\'\'nuisibles,\'\'\'\'\''),('j','k',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('j','k',2,1,3,'0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('j','k',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('j','k',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('j','k',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('j','k',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'efficacité d\'utilisation des radiofréquences; ou\'\'\'\'\''),('j','k',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques \'\'\'\'\'lorsque cela est nécessaire \'\'\'\'\'pour:'),('j','k',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('j','k',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences son utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci </s>et \'\'\'\'\'effective et que \'\'\'\'\'le consommateur \'\'\'\'\'en retire des bénéfices \'\'\'\'\'tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, \'\'\'\'\'les États membres \'\'\'\'\'agissent conformément <s>aux articles 8 ter et 9 quater de la présente directive et </s>à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('j','k',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('j','k',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements <s>orientés vers le marché </s>et \'\'\'\'\'des innovations efficaces \'\'\'\'\'dans des infrastructures nouvelles et renforcées, notamment en \'\'\'\'\'tenant \'\'\'\'\'compte des risques \'\'\'\'\'d\'investissement;\'\'\'\'\''),('j','k',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('j','k',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('j','k',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini \'\'\'\'\'par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('j','k',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.\'\'\'\'\''),('j','k',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('j','k',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'à l\'article 8. \'\'\'\'\'Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils \'\'\'\'\'respectent les \'\'\'\'\'accords internationaux \'\'\'\'\'applicables \'\'\'\'\'et peuvent tenir compte de considérations \'\'\'\'\'d\'intérêt public.\'\'\'\'\''),('j','k',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('j','k',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('j','k',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la sécurité \'\'\'\'\'de <s>sauvegarde de </s>la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('j','k',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('j','k',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces \'\'\'\'\'réexamens.\'\'\'\'\''),('j','k',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('j','k',2,1,3,'09@C1A','09@C1A',NULL,'fr','<s>- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;</s>'),('j','k',2,1,3,'0841g','0841g',NULL,'fr','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).</s>'),('j','k',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer \'\'\'\'\'d\'obligations réglementaires \'\'\'\'\'ex ante que lorsqu\'il n\'y a pas de concurrence \'\'\'\'\'effective \'\'\'\'\'et \'\'\'\'\'durable, \'\'\'\'\'et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('j','k',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('j','k',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('j','k',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j','k',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis;</s>'),('j','k',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'une concurrence fondée sur les infrastructures;'),('j','k',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('j','k',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('j','k',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('j','k',2,1,3,'09@C1','09@C1',NULL,'fr','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:</s>'),('j','k',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('j','k',2,1,3,'09@C1a','09@C1a',NULL,'fr','<s>a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('j','k',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.\'\'\'\'\''),('j','k',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('j','k',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('j','k',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies \'\'\'\'\'utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('j','k',2,1,3,'084@A','084@A','084@A','fr','<s>4 bis. </s>Afin de poursuivre les objectifs \'\'\'\'\'généraux \'\'\'\'\'visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes \'\'\'\'\'réglementaires \'\'\'\'\'objectifs, transparents, non discriminatoires et \'\'\'\'\'pertinents, \'\'\'\'\'dont les suivants:'),('j','k',2,2,4,'2021e2','2021e2','2021e2','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'dus \'\'\'\'\'au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('j','k',2,2,4,'2821','2821',NULL,'fr','<s>2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','k',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité \'\'\'\'\'réglementaire;\'\'\'\'\''),('j','k',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des \'\'\'\'\'situations en matière de \'\'\'\'\'concurrence et \'\'\'\'\'de consommation \'\'\'\'\'dans les différentes zones géographiques d\'un État membre;'),('j','k',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national \'\'\'\'\'d\'attribution des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('j','k',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les \'\'\'\'\'politiques de gestion du trafic appliquées \'\'\'\'\'par le \'\'\'\'\'fournisseur;\'\'\'\'\''),('j','k',2,2,4,'2141a','2141a','2141a','fr','a) communiquer \'\'\'\'\'aux abonnés \'\'\'\'\'les informations sur les tarifs applicables <s>aux abonnés </s>concernant \'\'\'\'\'un \'\'\'\'\'numéro ou \'\'\'\'\'un \'\'\'\'\'service soumis à des conditions tarifaires particulières; pour \'\'\'\'\'certaines \'\'\'\'\'catégories <s>déterminées </s>de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('j','k',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, \'\'\'\'\'en particulier lorsqu\'ils peuvent \'\'\'\'\'porter atteinte \'\'\'\'\'au respect des \'\'\'\'\'droits et \'\'\'\'\'des \'\'\'\'\'libertés d\'autrui, y compris \'\'\'\'\'les atteintes aux \'\'\'\'\'droits d\'auteur et \'\'\'\'\'aux \'\'\'\'\'droits voisins, et \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'juridiques de ces utilisations; \'\'\'\'\'et'),('j','k',2,2,4,'213','213','213','fr','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût \'\'\'\'\'d\'autres plans d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales puissent assurer la disponibilité \'\'\'\'\'de \'\'\'\'\'ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, en particulier lorsqu\'ils \'\'\'\'\'ne sont pas disponibles sur le marché gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('j','k',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('j','k',2,2,4,'3412','3412',NULL,'fr','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.</s>'),('j','k',2,2,4,'2822','2822',NULL,'fr','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('j','k',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité \'\'\'\'\'individuelle, \'\'\'\'\'à la <s>protection de la </s>vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel \'\'\'\'\'lors de \'\'\'\'\'l\'utilisation des services de communications électroniques.'),('j','k',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('j','k',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques \'\'\'\'\'la publication d\'informations \'\'\'\'\'transparentes, comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que \'\'\'\'\'les <s>frais dus au moment de la résiliation du contrat et des informations sur les </s>conditions générales \'\'\'\'\'applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis aux utilisateurs finals et aux consommateurs <s>conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète </s>et \'\'\'\'\'l\'utilisation de ces services. \'\'\'\'\'Les autorités réglementaires nationales peuvent \'\'\'\'\'fixer \'\'\'\'\'des exigences supplémentaires \'\'\'\'\'quant à \'\'\'\'\'la forme sous laquelle ces informations \'\'\'\'\'sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('j','k',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('j','k',2,2,4,'2021e1','2021e1','2021e1','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'liés \'\'\'\'\'à la portabilité des numéros et autres identificateurs, et'),('j','k',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('j','k',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('j','k',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu \'\'\'\'\'de \'\'\'\'\'l\'article 25, les possibilités qui s\'offrent à \'\'\'\'\'l\'abonné de faire figurer ou non ses données \'\'\'\'\'à caractère personnel \'\'\'\'\'dans un annuaire et les données concernées;'),('j','k',2,2,4,'2021b5','2021b5',NULL,'fr','<s>- le délai nécessaire au raccordement initial, et</s>'),('j','k',2,2,4,'2141b','2141b',NULL,'fr','<s>b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;</s>'),('j','k',2,2,4,'2232','2232',NULL,'fr','<s>La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','k',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services \'\'\'\'\'et \'\'\'\'\'les \'\'\'\'\'utiliser, à l\'aide \'\'\'\'\'de \'\'\'\'\'numéros non géographiques dans \'\'\'\'\'la \'\'\'\'\'Communauté; et\'\'\'\'\''),('j','k',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universel \'\'\'\'\'de libre appel international (UIFN).'),('j','k',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('j','k',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('j','k',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('c','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('c','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('c','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('c','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('c','g',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('c','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('c','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('c','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('c','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('c','g',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('c','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('c','g',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen hohen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('c','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('c','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('c','g',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die \'\'\'\'\'Behörde \'\'\'\'\'unterstützt werden.'),('c','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('c','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('c','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('c','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('c','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('c','g',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('c','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('c','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('c','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('c','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('c','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('c','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('c','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('c','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('c','g',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('c','g',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß \'\'\'\'\'den nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen \'\'\'\'\'und der ITU-Vollzugsordnung \'\'\'\'\'für den Funkdienst \'\'\'\'\'zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('c','g',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('c','g',2,1,3,'0932d@B','0932d@B',NULL,'de','<s>db) zur Sicherung der effizienten Frequenzbandnutzung.</s>'),('c','g',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('c','g',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('c','g',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('c','g',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('c','g',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('c','g',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('c','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('c','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('c','g',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('c','g',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('c','g',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8a, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen'),('c','g',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung <s>einer Ausnahme von dem Grundsatz </s>der \'\'\'\'\'Funkfrequenzbänder, für \'\'\'\'\'die der \'\'\'\'\'Grundsatz \'\'\'\'\'der \'\'\'\'\'Dienst- \'\'\'\'\'und \'\'\'\'\'Technologieneutralität gelten soll;\'\'\'\'\''),('c','g',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('c','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('c','g',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('c','g',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, <s>gemäß den vertraglichen Vereinbarungen zwischen den Anbietern und den Vertragskunden </s>Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, \'\'\'\'\'und \'\'\'\'\'zu diesem Zweck \'\'\'\'\'zur \'\'\'\'\'Förderung rechtmäßiger Inhalte gemäß Artikel 33 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('c','g',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der <s>effizienten Nutzung der Funkfrequenzen, einschließlich gegebenenfalls der </s>breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder'),('c','g',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('c','g',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('c','g',2,1,3,'084g@A','084g@A',NULL,'de','<s>ga) dafür sorgen, dass Betreiber elektronischer Kommunikationsnetze mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von rechtmäßigen Inhalten in den Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.</s>'),('c','g',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,\'\'\'\'\''),('c','g',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('c','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('c','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('c','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('c','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('c','g',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('c','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('c','g',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('c','g',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('c','g',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('c','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('c','g',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('c','g',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('c','g',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('c','g',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('c','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('c','g',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('c','g',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('c','g',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('c','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('c','g',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('c','g',2,1,3,'0932d@A','0932d@A',NULL,'de','<s>da) zur Berücksichtigung internationaler und regionaler Organisationen zur Verwaltung von Rundfunkfrequenzen und zur Einhaltung international vereinbarter Frequenzpläne oder</s>'),('c','g',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('c','g',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 \'\'\'\'\'erlassen.\'\'\'\'\''),('c','g',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('c','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('c','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('c','g',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('c','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('c','g',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem \'\'\'\'\'[Umsetzungsdatum].\'\'\'\'\''),('c','g',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('c','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('c','g',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('c','g',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('c','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('c','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('c','h',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an \'\'\'\'\'die \'\'\'\'\'Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um eine \'\'\'\'\'Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und um sicherzustellen, dass der Zugang der Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt \'\'\'\'\'wird. Diese Leitlinien oder Maßnahmen berücksichtigen \'\'\'\'\'die \'\'\'\'\'gemäß Artikel 17 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('c','h',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('c','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('c','h',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('c','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('c','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('c','h',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, \'\'\'\'\'die \'\'\'\'\'entsprechenden Zusammenschaltungs- \'\'\'\'\'oder \'\'\'\'\'sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('c','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('c','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('c','h',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('c','h',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('c','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('c','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('c','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('c','h',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('c','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('c','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('c','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('c','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('c','h',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der \'\'\'\'\'Vertragsbedingungen \'\'\'\'\'durch den Anbieter oder Betreiber <s>auf der Grundlage einer Vertragsklausel, die einseitige Änderungen erlaubt, </s>haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'ablehnen.\'\'\'\'\''),('c','h',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('c','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('c','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('c','h',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('c','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('c','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('c','h',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('c','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('c','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('c','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('c','h',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('c','h',2,2,4,'2021b1',NULL,'2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('c','h',2,2,4,'20211','20211','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('c','h',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('c','h',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('c','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('c','h',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('c','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('c','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('c','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('c','h',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('c','h',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('c','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('c','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('c','h',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('c','h',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('c','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('c','h',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('c','h',2,2,4,'20211h','20211h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, <s>treffen muss, um die Vertraulichkeit der personenbezogenen Daten des Teilnehmers zu wahren, und Maßnahmen, die </s>infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen \'\'\'\'\'treffen kann, sowie \'\'\'\'\'die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('c','h',2,2,4,'20211c','20211c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('c','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('c','h',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('c','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('c','h',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('c','h',2,2,4,'2021@A','2021@A',NULL,'de','<s>Der Vertrag enthält auch die in Artikel 21 Absatz 4a genannten relevanten Informationen über die rechtlich zulässige Nutzung elektronischer Kommunikationsnetze und über Möglichkeiten des Schutzes der Privatsphäre und personenbezogener Daten.</s>'),('c','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('c','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('c','h',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('c','h',2,2,4,'20211d','20211d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('c','h',2,2,4,'20211b','20211b','2021b','de','b) angebotene \'\'\'\'\'Dienste, darunter insbesondere:\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('c','h',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('c','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('c','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('c','h',2,2,4,'20211f','20211f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('c','h',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung \'\'\'\'\'stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze oder - dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.\'\'\'\'\''),('c','h',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('c','h',2,2,4,'20211g','20211g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('c','h',2,2,4,'20211a','20211a','2021a','de','a) Name und Anschrift des Anbieters;'),('c','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('c','h',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('c','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('c','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('c','h',2,2,4,'20211e','20211e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('c','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('c','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('c','h',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('c','h',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1, 2, 3, 3a, 3b und \'\'\'\'\'3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, <s>die </s>Form und <s>die </s>Verfahren der in \'\'\'\'\'den Absätzen \'\'\'\'\'3a \'\'\'\'\'und 3b \'\'\'\'\'vorgeschriebenen Informationen und Benachrichtigungen.'),('c','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('c','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('c','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('c','h',2,2,5,'041@A5','041@A5','041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('c','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('c','h',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('c','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','de','\'\'\'\'\'(30b) \'\'\'\'\'Bei der Durchführung \'\'\'\'\'von \'\'\'\'\'Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('c','h',2,2,5,'043@B','043@B','043@B','de','3b. \'\'\'\'\'Die Schwere \'\'\'\'\'einer \'\'\'\'\'Verletzung, die \'\'\'\'\'eine Benachrichtigung der Teilnehmer \'\'\'\'\'erfordert, \'\'\'\'\'wird nach den Umständen der Verletzung bestimmt, \'\'\'\'\'z. B. \'\'\'\'\'dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und \'\'\'\'\'der \'\'\'\'\'unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('c','h',2,2,5,'041@A4','041@A4','041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber \'\'\'\'\'elektronischer Kommunikationsdienste \'\'\'\'\'unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von \'\'\'\'\'Sicherheitsverletzungen und\'\'\'\'\''),('c','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('c','h',2,2,5,'041@A','041@A','041@A','de','1a. Unbeschadet der Bestimmungen der \'\'\'\'\'Richtlinie \'\'\'\'\'95/46/EG und \'\'\'\'\'der Richtlinie \'\'\'\'\'2006/24/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), \'\'\'\'\'müssen diese Maßnahmen Folgendes umfassen:'),('c','h',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('c','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale \'\'\'\'\'Sicherheit, \'\'\'\'\'(d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen <s>und den Schutz der Rechte und Freiheiten anderer Personen </s>in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch \'\'\'\'\'Rechtsvorschriften \'\'\'\'\'vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich \'\'\'\'\'den \'\'\'\'\'in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten \'\'\'\'\'Grundsätzen \'\'\'\'\'entsprechen.'),('c','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('c','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('c','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('c','h',2,2,5,'043@A1','043@A1','043@A1','de','3a. Die \'\'\'\'\'zuständige Behörde \'\'\'\'\'prüft und bestimmt \'\'\'\'\'die Schwere \'\'\'\'\'der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die \'\'\'\'\'zuständige Behörde \'\'\'\'\'den Betreiber <s>des </s>öffentlich \'\'\'\'\'zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'und den Anbieter von Diensten der Informationsgesellschaft auf, die <s>unmittelbar </s>von der Verletzung betroffenen \'\'\'\'\'Personen \'\'\'\'\'unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 \'\'\'\'\'beschriebenen Angaben \'\'\'\'\'enthalten.'),('c','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('c','h',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('c','h',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('c','h',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde oder eine andere zuständige nationale Behörde \'\'\'\'\'unverzüglich benachrichtigt \'\'\'\'\'werden. \'\'\'\'\'Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('c','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('c','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('c','h',1,2,5,'03:28@A',NULL,'03:28@A','de','\'\'\'\'\'(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('c','h',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('c','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('c','h',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('c','h',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('c','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('c','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('c','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('c','h',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('c','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('c','h',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('c','h',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('c','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('c','h',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('c','h',2,2,5,'043@C1','043@C','043@C1','de','3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher <s>elektronischer </s>Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der \'\'\'\'\'betroffenen Personen \'\'\'\'\'befreit, wenn \'\'\'\'\'sie nachweisen können, \'\'\'\'\'dass aufgrund der Anwendung geeigneter technologischer \'\'\'\'\'Schutzmaßnahmen \'\'\'\'\'nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.'),('c','h',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('c','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('c','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('c','h',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('c','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('c','h',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('c','h',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben \'\'\'\'\'hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, \'\'\'\'\'und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('c','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('c','h',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('c','h',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('c','h',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.\'\'\'\'\''),('c','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('c','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('c','h',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('c','h',2,2,5,'041@A2','041@A2','041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor \'\'\'\'\'unbeabsichtigter, \'\'\'\'\'unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder \'\'\'\'\'Zugänglichkeit,\'\'\'\'\''),('c','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('c','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('c','h',2,2,5,'041@B','041@B','041@B','de','1b. Die nationalen Regulierungsbehörden \'\'\'\'\'haben die Möglichkeit, \'\'\'\'\'die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('c','h',2,2,5,'041@A1','041@A1','041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen \'\'\'\'\'für rechtlich zulässige Zwecke \'\'\'\'\'Zugang zu personenbezogenen Daten erhalten, und \'\'\'\'\'um gespeicherte \'\'\'\'\'oder \'\'\'\'\'übermittelte personenbezogene \'\'\'\'\'Daten vor \'\'\'\'\'unbeabsichtigter \'\'\'\'\'oder unrechtmäßiger Zerstörung, \'\'\'\'\'unbeabsichtigtem \'\'\'\'\'Verlust oder \'\'\'\'\'unbeabsichtigter Veränderung und \'\'\'\'\'unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, \'\'\'\'\'unbefugtem oder \'\'\'\'\'unberechtigtem Zugang oder unbefugter oder unrechtmäßiger \'\'\'\'\'Weitergabe zu schützen,\'\'\'\'\''),('c','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('c','h',2,2,5,'0431','043','0431','de','3. Im Fall einer <s>ernsten </s>Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das \'\'\'\'\'dem Verbraucher \'\'\'\'\'Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der \'\'\'\'\'zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('c','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('c','h',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.\'\'\'\'\''),('c','h',2,2,5,'041@A3','041@A3','041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener \'\'\'\'\'Daten,\'\'\'\'\''),('c','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('c','h',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('c','h',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('c','h',2,2,5,'043@A2','043@A2','043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen \'\'\'\'\'der \'\'\'\'\'ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung \'\'\'\'\'behindern \'\'\'\'\'könnte.'),('d','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('d','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('d','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('d','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('d','g',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('d','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('d','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('d','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('d','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('d','g',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('d','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('d','g',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen hohen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('d','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('d','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('d','g',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('d','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('d','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('d','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('d','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('d','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('d','g',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('d','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('d','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('d','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('d','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('d','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('d','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('d','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('d','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('d','g',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('d','g',2,1,3,'09@C1@A','09@C1@A',NULL,'de','<s>Die von der Gemeinschaft oder den Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht getroffenen Maßnahmen zur Verfolgung von Zielen von allgemeinem Interesse, die insbesondere die Regulierung von Inhalten und die Politik im Bereich audiovisuelle Medien betreffen, bleiben von diesen Durchführungsmaßnahmen unberührt.</s>'),('d','g',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>den </s>elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß \'\'\'\'\'den nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen \'\'\'\'\'und der \'\'\'\'\'ITU-Vollzugsordnung \'\'\'\'\'für den Funkdienst <s>der Internationalen Fernmeldeunion (ITU) </s>zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie Beschränkungen \'\'\'\'\'für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('d','g',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('d','g',2,1,3,'095@A','095@A',NULL,'de','<s>5a. Die Mitgliedstaaten sind befugt, Umfang, Art und Dauer von Maßnahmen zur Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, entsprechend ihren innerstaatlichen Rechtsvorschriften festzulegen.</s>'),('d','g',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('d','g',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('d','g',2,1,3,'09@C11c','09@C11c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('d','g',2,1,3,'09@C11A','09@C11A','09@C1A','de','-a) zur \'\'\'\'\'Anwendung des nach \'\'\'\'\'Artikel \'\'\'\'\'8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('d','g',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('d','g',2,1,3,'09@C11','09@C11','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8a, 9, 9a und 9b \'\'\'\'\'kann die Kommission <s>unbeschadet Artikel 8a </s>geeignete technische Durchführungsmaßnahmen ergreifen'),('d','g',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('d','g',2,1,3,'09@C11b','09@C11b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('d','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('d','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('d','g',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('d','g',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('d','g',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienst- und Technologieneutralität gelten soll;\'\'\'\'\''),('d','g',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('d','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('d','g',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('d','g',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten \'\'\'\'\'und solche Inhalte zu verbreiten \'\'\'\'\'sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('d','g',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder'),('d','g',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'Beschränkungen und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('d','g',2,1,3,'084g@A','084g@A',NULL,'de','<s>ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Sektoren zusammenarbeiten, die sich mit dem Schutz rechtmäßiger Inhalte und deren Förderung mithilfe elektronischer Kommunikationsnetze und -dienste befassen.</s>'),('d','g',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,\'\'\'\'\''),('d','g',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt <s>oder funktechnische Störungen verhindert </s>werden müssen.'),('d','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('d','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('d','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass \'\'\'\'\'die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('d','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('d','g',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('d','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('d','g',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung <s>der Bildung sowie </s>kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('d','g',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('d','g',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('d','g',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('d','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('d','g',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('d','g',2,1,3,'0932d','0932d','0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('d','g',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('d','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('d','g',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('d','g',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('d','g',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('d','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('d','g',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('d','g',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch <s>ihre </s>Ergänzung geändert \'\'\'\'\'werden, \'\'\'\'\'werden <s>sollen, werden </s>nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 \'\'\'\'\'erlassen.\'\'\'\'\''),('d','g',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('d','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('d','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('d','g',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('d','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('d','g',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem \'\'\'\'\'[Umsetzungsdatum].\'\'\'\'\''),('d','g',2,1,3,'09@C11a','09@C11a','09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die <s>unbeschadet Artikels 9 Buchstabe b Absatz 1 </s>Unternehmen untereinander Nutzungsrechte <s>direkt </s>übertragen oder vermieten \'\'\'\'\'können;\'\'\'\'\''),('d','g',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('d','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('d','g',2,1,3,'09@C11B','09@C11B',NULL,'de','<s>-aa) zur Sicherstellung der Bereitstellung von koordinierten und rechtzeitigen Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen;</s>'),('d','g',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('d','g',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('d','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('d','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('d','h',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an die Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und um sicherzustellen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der \'\'\'\'\'Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien oder Maßnahmen berücksichtigen \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('d','h',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('d','h',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen \'\'\'\'\'treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- \'\'\'\'\'oder \'\'\'\'\'Integritätsverletzungen \'\'\'\'\'zur \'\'\'\'\'Anwendung gelangen.\'\'\'\'\''),('d','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('d','h',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('d','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('d','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('d','h',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen \'\'\'\'\'Betrugs \'\'\'\'\'oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('d','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('d','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('d','h',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('d','h',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('d','h',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('d','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('d','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('d','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('d','h',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften und anderer Vorschriften über die Transparenz bei der Erbringung von Mediendiensten, insbesondere der Richtlinien 89/552/EG, 93/13/EG und 97/7/EG und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('d','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('d','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('d','h',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('d','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('d','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('d','h',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('d','h',2,2,4,'206@A','206@A',NULL,'de','<s>6a. Die Mitgliedstaaten gewährleisten, dass Teilnehmer im Falle wiederholter Verstöße gegen Urheberrechte und verwandte Rechte unmissverständlich benachrichtigt werden, so dass sie in der Lage sind, ihre unrechtmäßigen Handlungen einzustellen.</s>'),('d','h',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('d','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('d','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('d','h',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('d','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('d','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('d','h',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('d','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('d','h',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('d','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('d','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('d','h',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('d','h',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('d','h',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('d','h',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('d','h',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('d','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('d','h',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('d','h',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('d','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('d','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('d','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('d','h',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('d','h',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('d','h',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('d','h',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten rechtmäßigen Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen; und</s>'),('d','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('d','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('d','h',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('d','h',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('d','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('d','h',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('d','h',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('d','h',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('d','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('d','h',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('d','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('d','h',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('d','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('d','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('d','h',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('d','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('d','h',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('d','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('d','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('d','h',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder \'\'\'\'\'- dienste \'\'\'\'\'bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('d','h',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('d','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('d','h',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('d','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('d','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('d','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('d','h',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('d','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('d','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('d','h',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('d','h',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, \'\'\'\'\'2, 3, 3a, 3b \'\'\'\'\'und \'\'\'\'\'3c \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('d','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('d','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('d','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('d','h',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('d','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('d','h',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('d','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','de','\'\'\'\'\'(30b) \'\'\'\'\'Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr <s>eigenes </s>nationales Recht \'\'\'\'\'im Einklang \'\'\'\'\'mit \'\'\'\'\'der genannten \'\'\'\'\'Richtlinie \'\'\'\'\'auslegen, \'\'\'\'\'sondern auch \'\'\'\'\'darauf achten, \'\'\'\'\'dass sie sich nicht auf eine Auslegung \'\'\'\'\'der \'\'\'\'\'Richtlinie stützen, die im Widerspruch zu <s>den Grundrechte oder </s>anderen \'\'\'\'\'Grundrechten oder \'\'\'\'\'allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der \'\'\'\'\'Verhältnismäßigkeit \'\'\'\'\'stehen würde.'),('d','h',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('d','h',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('d','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('d','h',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('d','h',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale \'\'\'\'\'Sicherheit, \'\'\'\'\'(d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen <s>oder den Schutz der Rechte und Freiheiten anderer Personen </s>in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz \'\'\'\'\'aufgeführten \'\'\'\'\'Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich \'\'\'\'\'den \'\'\'\'\'in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten \'\'\'\'\'Grundsätzen \'\'\'\'\'entsprechen.'),('d','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 <s>und der Charta der Grundrechte der Europäischen Union </s>gesetzlich dazu ermächtigt sind. Diese Bestimmung steht \'\'\'\'\'- \'\'\'\'\'unbeschadet des Grundsatzes der Vertraulichkeit \'\'\'\'\'- \'\'\'\'\'der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('d','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('d','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('d','h',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('d','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('d','h',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d','h',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'die \'\'\'\'\'Grundrechte \'\'\'\'\'des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, \'\'\'\'\'gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('d','h',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde oder eine andere zuständige nationale Behörde \'\'\'\'\'unverzüglich benachrichtigt \'\'\'\'\'werden. \'\'\'\'\'Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('d','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('d','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('d','h',1,2,5,'03:28@A',NULL,'03:28@A','de','\'\'\'\'\'(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('d','h',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('d','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('d','h',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('d','h',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('d','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('d','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('d','h',1,2,5,'04:31','04:31',NULL,'de','<s>(31) Zur Aufstellung gemeinsamer Anforderungen sollten Durchführungsmaßnahmen vorgesehen werden, damit der Schutz der Privatsphäre und die Sicherheit der übermittelten und verarbeiteten personenbezogenen Daten im Zusammenhang mit der rechtmäßigen Nutzung elektronischer Kommunikationsnetze innerhalb des Binnenmarktes hinreichend gewährleistet werden kann.</s>'),('d','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('d','h',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('d','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('d','h',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('d','h',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('d','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('d','h',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('d','h',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('d','h',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('d','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('d','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('d','h',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('d','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('d','h',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('d','h',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('d','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('d','h',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('d','h',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('d','h',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.\'\'\'\'\''),('d','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('d','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('d','h',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('d','h',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('d','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('d','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('d','h',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('d','h',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('d','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('d','h',2,2,5,'0431','043','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer </s>und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('d','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('d','h',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.\'\'\'\'\''),('d','h',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('d','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('d','h',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('d','h',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('d','h',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('e','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('e','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('e','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('e','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('e','g',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('e','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('e','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('e','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('e','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('e','g',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('e','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('e','g',2,1,1,'1212f',NULL,'1212f','de','\'\'\'\'\'f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen hohen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('e','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('e','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('e','g',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die \'\'\'\'\'Behörde \'\'\'\'\'unterstützt werden.'),('e','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('e','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('e','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('e','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('e','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('e','g',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('e','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('e','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('e','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('e','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('e','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('e','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('e','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('e','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('e','g',2,1,3,'084@Ae','084@Ae','084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb \'\'\'\'\'und \'\'\'\'\'Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('e','g',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, \'\'\'\'\'gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle \'\'\'\'\'Arten elektronischer Kommunikationsdienste in den \'\'\'\'\'Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten \'\'\'\'\'gemäß \'\'\'\'\'den \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen \'\'\'\'\'und der ITU-Vollzugsordnung für den \'\'\'\'\'Funkdienst zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('e','g',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) <s>für einen Zeitraum vorhersehbar sein, der für </s>die \'\'\'\'\'Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('e','g',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur Festlegung <s>und Empfehlung </s>der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten \'\'\'\'\'können;\'\'\'\'\''),('e','g',2,1,3,'084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden \'\'\'\'\'wenden bei der Verfolgung der \'\'\'\'\'in <s>Bezug neue Zugangsnetze an, wodurch eine einzigartige Möglichkeit für Innovationen und einen Wettbewerb zwischen </s>den \'\'\'\'\'Absätzen 2, 3 \'\'\'\'\'und \'\'\'\'\'4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('e','g',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß \'\'\'\'\'Artikel \'\'\'\'\'9c <s>und 9d </s>erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleisten \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten, dass alle \'\'\'\'\'Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den \'\'\'\'\'Funkfrequenzbändern genutzt werden können, \'\'\'\'\'die elektronischen Kommunikationsdiensten <s>zugewiesen wurden, </s>gemäß <s>ihrem jeweiligen nationalen Frequenzzuweisungsplan und </s>der ITU-Vollzugsordnung für den \'\'\'\'\'Funkdienst zur Verfügung stehen.\'\'\'\'\''),('e','g',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('e','g',2,1,3,'09@C1b',NULL,'09@C1b','de','\'\'\'\'\'b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('e','g',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) \'\'\'\'\'den Wettbewerb zum Nutzen \'\'\'\'\'der \'\'\'\'\'Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('e','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('e','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('e','g',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('e','g',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('e','g',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8a, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen'),('e','g',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung <s>einer Ausnahme von dem Grundsatz </s>der \'\'\'\'\'Funkfrequenzbänder, für \'\'\'\'\'die der \'\'\'\'\'Grundsatz \'\'\'\'\'der \'\'\'\'\'Dienst- \'\'\'\'\'und \'\'\'\'\'Technologieneutralität gelten soll;\'\'\'\'\''),('e','g',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('e','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('e','g',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('e','g',2,1,3,'0841g','0841g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('e','g',2,1,3,'0932c','0932c','0932c','de','c) zur \'\'\'\'\'Gewährleistung der breitestmöglichen gemeinsamen \'\'\'\'\'Nutzung <s>von Funkfrequenzen oder </s>der \'\'\'\'\'Funkfrequenzen, oder\'\'\'\'\'');
INSERT INTO `tp_diff_texts` VALUES ('e','g',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, \'\'\'\'\'und \'\'\'\'\'veröffentlichen \'\'\'\'\'die \'\'\'\'\'Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('e','g',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('e','g',2,1,3,'0932c@A','0932c@A','0932c@A','de','ca) zur \'\'\'\'\'Sicherung \'\'\'\'\'der effizienten \'\'\'\'\'Nutzung der Funkfrequenzen,\'\'\'\'\''),('e','g',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'müssen.\'\'\'\'\''),('e','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('e','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('e','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. \'\'\'\'\'Sie \'\'\'\'\'halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.'),('e','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('e','g',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('e','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('e','g',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren elektronische Kommunikationsdienste in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der <s>Erbringung von Universaldiensten, der </s>Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der \'\'\'\'\'Vermeidung einer ineffizienten \'\'\'\'\'Nutzung der Funkfrequenzen <s>und der wirksamen Bewirtschaftung des Funkfrequenzspektrums unter Berücksichtigung internationaler Verpflichtungen und Praktiken, </s>oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('e','g',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('e','g',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) \'\'\'\'\'marktorientierte Investitionen und Innovationen \'\'\'\'\'für <s>hohe Anfangsinvestitionen in </s>neue \'\'\'\'\'und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('e','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz <s>im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) </s>zu gewährleisten, \'\'\'\'\'und \'\'\'\'\'zur Erzielung von \'\'\'\'\'Vorteilen für die Verbraucher, wie etwa Skaleneffekte \'\'\'\'\'und <s>zur </s>Interoperabilität der \'\'\'\'\'Dienste. Hierbei handelen sie im Einklang mit den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der \'\'\'\'\'Entscheidung 2002/676/EG (Frequenzentscheidung).\'\'\'\'\''),('e','g',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('e','g',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('e','g',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('e','g',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('e','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('e','g',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('e','g',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('e','g',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('e','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('e','g',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('e','g',2,1,3,'09@C2',NULL,'09@C2','de','\'\'\'\'\'Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen.\'\'\'\'\''),('e','g',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) \'\'\'\'\'gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('e','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('e','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('e','g',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('e','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('e','g',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem \'\'\'\'\'[Umsetzungsdatum].\'\'\'\'\''),('e','g',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('e','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('e','g',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('e','g',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('e','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('e','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('e','h',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an die Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und um sicherzustellen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der \'\'\'\'\'Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien oder Maßnahmen berücksichtigen \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('e','h',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('e','h',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('e','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('e','h',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('e','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('e','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('e','h',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('e','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('e','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('e','h',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e','h',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('e','h',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('e','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('e','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('e','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('e','h',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('e','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('e','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('e','h',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('e','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('e','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('e','h',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('e','h',2,2,4,'206@A','206@A',NULL,'de','<s>6a. Die Mitgliedstaaten gewährleisten die Wahlfreiheit der Verbraucher und sorgen für einen ausreichenden Schutz vor Produkten, die diese Freiheit unzulässig beschränken, wie z. B. Verträge mit einer unbegründet langen Laufzeit, Produktkopplungen und Gebühren oder Sanktionen beim Wechsel des Anbieters.</s>'),('e','h',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('e','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('e','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('e','h',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('e','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('e','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('e','h',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('e','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('e','h',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('e','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('e','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen zugänglich sind. Diese Informationen werden in einer leicht zugänglichen Form veröffentlicht.</s>'),('e','h',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('e','h',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('e','h',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('e','h',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('e','h',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('e','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('e','h',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('e','h',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('e','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('e','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('e','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('e','h',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch Nutzer im allgemeinen und behinderte Nutzer im besonderen und deren Zugang dazu. Die politischen Ziele und regelungspolitischen Grundsätze, die in Artikel 8 der Richtlinie 2002/21/EG dargelegt sind, sind gebührend zu berücksichtigen.</s>'),('e','h',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('e','h',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('e','h',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('e','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('e','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('e','h',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('e','h',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('e','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('e','h',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('e','h',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('e','h',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('e','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('e','h',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('e','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('e','h',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('e','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('e','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('e','h',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('e','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('e','h',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('e','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('e','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('e','h',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder \'\'\'\'\'- dienste \'\'\'\'\'bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('e','h',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('e','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('e','h',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('e','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('e','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('e','h',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('e','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('e','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('e','h',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('e','h',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer \'\'\'\'\'einheitlichen \'\'\'\'\'Anwendung der in den Absätzen 1, \'\'\'\'\'2, 3, 3a, 3b \'\'\'\'\'und \'\'\'\'\'3c \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('e','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('e','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('e','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('e','h',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('e','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('e','h',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('e','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30b) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('e','h',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('e','h',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('e','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('e','h',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('e','h',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('e','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('e','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('e','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('e','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('e','h',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('e','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('e','h',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('e','h',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('e','h',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde oder eine andere zuständige nationale Behörde \'\'\'\'\'unverzüglich benachrichtigt \'\'\'\'\'werden. \'\'\'\'\'Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('e','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('e','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('e','h',1,2,5,'03:28@A',NULL,'03:28@A','de','\'\'\'\'\'(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('e','h',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('e','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('e','h',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('e','h',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('e','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('e','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('e','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('e','h',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('e','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('e','h',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('e','h',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('e','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('e','h',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('e','h',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('e','h',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('e','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('e','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('e','h',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('e','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('e','h',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('e','h',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('e','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('e','h',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('e','h',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('e','h',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.\'\'\'\'\''),('e','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('e','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('e','h',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission \'\'\'\'\'unterbreitet \'\'\'\'\'dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach <s>dem </s>Inkrafttreten dieser \'\'\'\'\'Richtlinie.) nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die \'\'\'\'\'Durchführung \'\'\'\'\'dieser Richtlinie und ihre Auswirkungen auf \'\'\'\'\'die \'\'\'\'\'Wirtschaftsteilnehmer und \'\'\'\'\'Verbraucher, \'\'\'\'\'insbesondere \'\'\'\'\'in Bezug auf \'\'\'\'\'die Bestimmungen \'\'\'\'\'über \'\'\'\'\'unerbetene Nachrichten, \'\'\'\'\'die \'\'\'\'\'Meldung von \'\'\'\'\'Sicherheitsverletzungen und die \'\'\'\'\'Nutzung personenbezogener Daten durch <s>– </s>öffentliche oder private <s>– </s>Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des \'\'\'\'\'internationalen \'\'\'\'\'Umfelds. \'\'\'\'\'Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu \'\'\'\'\'liefern \'\'\'\'\'sind. Gegebenenfalls \'\'\'\'\'unterbreitet \'\'\'\'\'die Kommission \'\'\'\'\'unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen \'\'\'\'\'in \'\'\'\'\'dem betreffenden \'\'\'\'\'Sektor und \'\'\'\'\'des Vertrags \'\'\'\'\'von \'\'\'\'\'Lissabon zur Änderung \'\'\'\'\'des <s>Datenschutzes nach Artikel 16 des </s>Vertrags über die \'\'\'\'\'Europäische Union und des Vertrags zur Gründung \'\'\'\'\'der Europäischen \'\'\'\'\'Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie \'\'\'\'\'etwaiger weiterer \'\'\'\'\'Vorschläge, die sie \'\'\'\'\'zur Verbesserung \'\'\'\'\'dieser Richtlinie \'\'\'\'\'für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.\'\'\'\'\''),('e','h',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('e','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('e','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('e','h',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('e','h',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('e','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('e','h',2,2,5,'0431','043','0431','de','3. Im Fall einer <s>gravierenden </s>Sicherheitsverletzung, die zur \'\'\'\'\'zufälligen \'\'\'\'\'oder \'\'\'\'\'unrechtmäßigen Zerstörung, \'\'\'\'\'zu \'\'\'\'\'Verlust, Veränderung, unbefugter Weitergabe oder \'\'\'\'\'unberechtigtem Zugang zu <s>nicht durch technologische Mittel unverständlich gemachten, </s>übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im \'\'\'\'\'Zusammenhang mit \'\'\'\'\'der Bereitstellung \'\'\'\'\'öffentlich zugänglicher \'\'\'\'\'Kommunikationsdienste in der Gemeinschaft \'\'\'\'\'führt, wodurch \'\'\'\'\'den \'\'\'\'\'Nutzern \'\'\'\'\'wahrscheinlich \'\'\'\'\'ein \'\'\'\'\'Schaden \'\'\'\'\'entstehen wird, \'\'\'\'\'muss der Betreiber der \'\'\'\'\'öffentlich zugänglichen \'\'\'\'\'elektronischen \'\'\'\'\'Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und \'\'\'\'\'der \'\'\'\'\'für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche \'\'\'\'\'und \'\'\'\'\'der Anbieter der Dienste der Informationsgesellschaft ist, \'\'\'\'\'die nationale Regulierungsbehörde \'\'\'\'\'oder die nach \'\'\'\'\'dem \'\'\'\'\'nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('e','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('e','h',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.\'\'\'\'\''),('e','h',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('e','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('e','h',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('e','h',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('e','h',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('f','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('f','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('f','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('f','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('f','g',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('f','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('f','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('f','g',2,1,1,'1212b@A','1212b@A',NULL,'de','<s>ba) der Abschluss von Übereinkommen zur gemeinsamen Nutzung von Zugängen zum Funknetz, damit auch abgelegene und/oder unrentable Regionen abgedeckt und der Zugang zu einer großen Auswahl an Diensten auf dem gesamten Gebiet jedes Mitgliedstaats zum Vorteil der Verbraucher und der Umwelt angeboten werden können.</s>'),('f','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('f','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('f','g',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('f','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('f','g',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen hohen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('f','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('f','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('f','g',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('f','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('f','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('f','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('f','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('f','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('f','g',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('f','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('f','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('f','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('f','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('f','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('f','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('f','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('f','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('f','g',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('f','g',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('f','g',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('f','g',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('f','g',2,1,3,'095@A','095@A',NULL,'de','<s>5a. Es obliegt den Mitgliedstaaten, Umfang, Art und Dauer etwaiger Beschränkungen zur Förderung kultur- und medienpolitischer Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, im Einklang mit ihren innerstaatlichen Rechtsvorschriften zu definieren.</s>'),('f','g',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('f','g',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('f','g',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('f','g',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('f','g',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('f','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('f','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('f','g',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('f','g',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('f','g',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8a, 9, 9a und 9b \'\'\'\'\'kann die Kommission <s>in Absprache mit den nationalen Regulierungsbehörden </s>geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen \'\'\'\'\'ergreifen\'\'\'\'\''),('f','g',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung \'\'\'\'\'der Funkfrequenzbänder, für die der \'\'\'\'\'Grundsatz der Dienst- und Technologieneutralität \'\'\'\'\'gelten soll;\'\'\'\'\''),('f','g',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('f','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('f','g',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation kann die Kommission in Absprache mit den nationalen Regulierungsbehörden Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) zu berücksichtigen sind.</s>'),('f','g',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('f','g',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder'),('f','g',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('f','g',2,1,3,'09@C1A',NULL,'09@C1A','de','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('f','g',2,1,3,'084g@A','084g@A',NULL,'de','<s>ga) dafür sorgen, dass Anbieter elektronischer Kommunikationsnetze und -dienste mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von zulässigen Inhalten in diesen Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.</s>'),('f','g',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,\'\'\'\'\''),('f','g',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('f','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('f','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('f','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei \'\'\'\'\'die \'\'\'\'\'internationalen Vereinbarungen ein \'\'\'\'\'und \'\'\'\'\'können öffentliche Belange berücksichtigen.\'\'\'\'\''),('f','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('f','g',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('f','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('f','g',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('f','g',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('f','g',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('f','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten \'\'\'\'\'fördern \'\'\'\'\'die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('f','g',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('f','g',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('f','g',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz \'\'\'\'\'4.\'\'\'\'\''),('f','g',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('f','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('f','g',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('f','g',2,1,3,'082c','082c','082c','de','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;'),('f','g',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('f','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('f','g',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('f','g',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('f','g',2,1,3,'09@C2','09@C2','09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 \'\'\'\'\'erlassen.\'\'\'\'\''),('f','g',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('f','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('f','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('f','g',2,1,3,'0932b@A','0932b@A','0932b@A','de','ba) zur \'\'\'\'\'Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('f','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('f','g',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem \'\'\'\'\'[Umsetzungsdatum].\'\'\'\'\''),('f','g',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('f','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('f','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('f','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('f','h',2,2,4,'2231','223','2231','de','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an die Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und um sicherzustellen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der \'\'\'\'\'Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien oder Maßnahmen berücksichtigen \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('f','h',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('f','h',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('f','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('f','h',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('f','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('f','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('f','h',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('f','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('f','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('f','h',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('f','h',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('f','h',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('f','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('f','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('f','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('f','h',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('f','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('f','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('f','h',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('f','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('f','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('f','h',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('f','h',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('f','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('f','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('f','h',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('f','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('f','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('f','h',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('f','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('f','h',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('f','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('f','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('f','h',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('f','h',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('f','h',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('f','h',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('f','h',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('f','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('f','h',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('f','h',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('f','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('f','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('f','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('f','h',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('f','h',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('f','h',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('f','h',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('f','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('f','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('f','h',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('f','h',2,2,4,'2232',NULL,'2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('f','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('f','h',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('f','h',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('f','h',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('f','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('f','h',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('f','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('f','h',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('f','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('f','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('f','h',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('f','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('f','h',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('f','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('f','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('f','h',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder \'\'\'\'\'- dienste \'\'\'\'\'bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('f','h',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('f','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('f','h',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('f','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('f','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('f','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('f','h',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('f','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('f','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('f','h',2,2,5,'066@A','066@A','066@A','de','6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.'),('f','h',2,2,5,'04411','04411','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, \'\'\'\'\'3, \'\'\'\'\'3a, 3b und 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.'),('f','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('f','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('f','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('f','h',2,2,5,'041@A5','041@A5','041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('f','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('f','h',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('f','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','de','(30b) Bei der Durchführung \'\'\'\'\'von \'\'\'\'\'Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG \'\'\'\'\'sollten \'\'\'\'\'die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie \'\'\'\'\'auslegen, \'\'\'\'\'sondern auch darauf <s>zu </s>achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('f','h',2,2,5,'043@B','043@B','043@B','de','3b. \'\'\'\'\'Die Schwere \'\'\'\'\'einer \'\'\'\'\'Verletzung, die \'\'\'\'\'eine Benachrichtigung der Teilnehmer \'\'\'\'\'erfordert, \'\'\'\'\'wird nach den Umständen der Verletzung bestimmt, \'\'\'\'\'z. B. \'\'\'\'\'dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('f','h',2,2,5,'041@A4','041@A4','041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber \'\'\'\'\'elektronischer Kommunikationsdienste \'\'\'\'\'unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von \'\'\'\'\'Sicherheitsverletzungen und\'\'\'\'\''),('f','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('f','h',2,2,5,'041@A','041@A','041@A','de','1a. Unbeschadet der Bestimmungen der \'\'\'\'\'Richtlinie \'\'\'\'\'95/46/EG und \'\'\'\'\'der Richtlinie \'\'\'\'\'2006/24/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), \'\'\'\'\'müssen diese Maßnahmen Folgendes umfassen:'),('f','h',1,2,5,'03:28@A2','03:28@A2',NULL,'de','<s>Innerhalb der nächsten beiden Jahre sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.</s>'),('f','h',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('f','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('f','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('f','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('f','h',2,2,5,'043@A1','043@A1','043@A1','de','3a. Die zuständige Behörde prüft und bestimmt \'\'\'\'\'die Schwere \'\'\'\'\'der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber <s>des </s>öffentlich \'\'\'\'\'zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.'),('f','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('f','h',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f','h',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('f','h',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte die nationale Regulierungsbehörde oder \'\'\'\'\'eine andere \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde unverzüglich benachrichtigt werden. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Die zuständige Behörde \'\'\'\'\'sollte die Schwere \'\'\'\'\'der \'\'\'\'\'Verletzung prüfen und bestimmen. \'\'\'\'\'Falls die Verletzung für ernst befunden wird, \'\'\'\'\'sollte \'\'\'\'\'die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft \'\'\'\'\'auffordern, \'\'\'\'\'die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.'),('f','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('f','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('f','h',2,2,5,'0432','0432','0432','de','Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.'),('f','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('f','h',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('f','h',2,2,5,'043@A4','043@A4','043@A4','de','Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und \'\'\'\'\'verhängen, falls dies nicht der Fall war, \'\'\'\'\'geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.'),('f','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('f','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('f','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('f','h',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('f','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('f','h',2,2,5,'151@B','151@B','151@B','de','\'\'\'\'\'1 bis. \'\'\'\'\'Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß <s>Artikel 15 </s>Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die \'\'\'\'\'einschlägigen \'\'\'\'\'Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('f','h',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('f','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('f','h',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('f','h',2,2,5,'043@C1','043@C1','043@C1','de','3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.'),('f','h',2,2,5,'043@A3','043@A3','043@A3','de','Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer \'\'\'\'\'alljährlich \'\'\'\'\'über alle Sicherheitsverletzungen, die \'\'\'\'\'auf unbeabsichtigte oder unrechtmäßige Weise \'\'\'\'\'zur \'\'\'\'\'Vernichtung, zum Verlust \'\'\'\'\'oder \'\'\'\'\'zur Veränderung \'\'\'\'\'oder \'\'\'\'\'zur unbefugten Weitergabe von bzw. zum unbefugten \'\'\'\'\'Zugang zu <s>übermittelten, gespeicherten oder anderweitig verarbeiteten </s>personenbezogenen Daten \'\'\'\'\'geführt haben, die übertragen, gespeichert oder auf andere Weise \'\'\'\'\'im Zusammenhang mit der Bereitstellung öffentlich zugänglicher \'\'\'\'\'elektronischer \'\'\'\'\'Kommunikationsdienste in der Gemeinschaft \'\'\'\'\'verarbeitet werden.\'\'\'\'\''),('f','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('f','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('f','h',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('f','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('f','h',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('f','h',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass \'\'\'\'\'die \'\'\'\'\'Browser-Einstellung eine vorherige Einwilligung darstellt, und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('f','h',1,2,5,'03:28@A1','03:28@A1','03:28@A','de','(28a) Im Sinne \'\'\'\'\'der \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden \'\'\'\'\'können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('f','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('f','h',1,2,5,'01:26@A','01:26@A','01:26@A','de','(26a) \'\'\'\'\'Die \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('f','h',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, \'\'\'\'\'einschließlich \'\'\'\'\'etwaiger \'\'\'\'\'strafrechtlicher \'\'\'\'\'Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('f','h',2,2,5,'043@C2','043@C2','043@C2','de','Die technologischen Schutzmaßnahmen \'\'\'\'\'bewirken, falls es auf unbeabsichtigte \'\'\'\'\'oder \'\'\'\'\'unrechtmäßige Weise zur Vernichtung, zum Verlust \'\'\'\'\'oder \'\'\'\'\'zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten \'\'\'\'\'Zugang zu <s>übermittelten oder gespeicherten </s>personenbezogenen Daten \'\'\'\'\'kommt, \'\'\'\'\'die \'\'\'\'\'übertragen oder gespeichert werden, dass diese \'\'\'\'\'Daten für einen Dritten unverständlich \'\'\'\'\'sind oder – \'\'\'\'\'bei \'\'\'\'\'einem auf unbeabsichtigte \'\'\'\'\'oder \'\'\'\'\'unrechtmäßige Weise eingetretenen \'\'\'\'\'Verlust \'\'\'\'\'– \'\'\'\'\'für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft \'\'\'\'\'wiederhergestellt werden können.\'\'\'\'\''),('f','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('f','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('f','h',2,2,5,'181','181','181','de','18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach <s>dem </s>Inkrafttreten dieser \'\'\'\'\'Richtlinie.) \'\'\'\'\'nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von \'\'\'\'\'Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), \'\'\'\'\'insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('f','h',2,2,5,'041@A2','041@A2','041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor \'\'\'\'\'unbeabsichtigter, \'\'\'\'\'unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder \'\'\'\'\'Zugänglichkeit,\'\'\'\'\''),('f','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.'),('f','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('f','h',2,2,5,'041@B','041@B','041@B','de','1b. Die nationalen Regulierungsbehörden \'\'\'\'\'haben \'\'\'\'\'die \'\'\'\'\'Möglichkeit, die \'\'\'\'\'von den Betreibern \'\'\'\'\'von \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'und <s>den Anbietern von </s>Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('f','h',2,2,5,'041@A1','041@A1','041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen <s>ausschließlich </s>für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor \'\'\'\'\'unbeabsichtigter \'\'\'\'\'oder unrechtmäßiger Zerstörung, \'\'\'\'\'unbeabsichtigtem \'\'\'\'\'Verlust oder \'\'\'\'\'unbeabsichtigter Veränderung und \'\'\'\'\'unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, \'\'\'\'\'unbefugtem oder \'\'\'\'\'unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu \'\'\'\'\'schützen,\'\'\'\'\''),('f','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('f','h',2,2,5,'0431','0431','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('f','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('f','h',1,2,5,'151:30@9','151:30@9','151:30@9','de','(30a) Artikel 15 Absatz 1 \'\'\'\'\'der \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG sollte \'\'\'\'\'so \'\'\'\'\'verstanden werden, \'\'\'\'\'dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie \'\'\'\'\'2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'oder die Richtlinie \'\'\'\'\'95/46/EG \'\'\'\'\'unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den \'\'\'\'\'Verfahren erfolgt, die \'\'\'\'\'von den Mitgliedstaaten \'\'\'\'\'festgelegt wurden, um \'\'\'\'\'die <s>die </s>Einhaltung dieser Schutzmaßnahmen \'\'\'\'\'zu \'\'\'\'\'garantieren.'),('f','h',2,2,5,'041@A3','041@A3','041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener \'\'\'\'\'Daten,\'\'\'\'\''),('f','h',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','de','(26c) Die Bestimmungen \'\'\'\'\'der \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) \'\'\'\'\'dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.'),('f','h',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('f','h',2,2,5,'04412','04412','04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die \'\'\'\'\'besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der \'\'\'\'\'Durchführung dieser Richtlinie zu \'\'\'\'\'informieren.\'\'\'\'\''),('f','h',2,2,5,'043@A2','043@A2','043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.'),('g','h',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('g','h',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('g','h',2,2,4,'2231','2231','2231','de','3. Die \'\'\'\'\'nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an \'\'\'\'\'die \'\'\'\'\'Dienstqualität veröffentlichen \'\'\'\'\'und \'\'\'\'\'gegebenenfalls andere Maßnahmen treffen, um \'\'\'\'\'eine <s>wettbewerbswidrige Diskriminierung von Diensten. Um eine </s>Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern \'\'\'\'\'und \'\'\'\'\'um sicherzustellen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der \'\'\'\'\'Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. Diese Leitlinien oder Maßnahmen berücksichtigen \'\'\'\'\'die \'\'\'\'\'gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.\'\'\'\'\''),('g','h',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden.</s>'),('g','h',2,2,4,'2021h','2021h','2021h','de','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\''),('g','h',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('g','h',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('g','h',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\''),('g','h',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('g','h',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('g','h',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('g','h',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.\'\'\'\'\''),('g','h',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>Leitlinien einführen und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. Diese Maßnahmen, \'\'\'\'\'die \'\'\'\'\'eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß \'\'\'\'\'dem in \'\'\'\'\'Artikel 37 \'\'\'\'\'Absatz \'\'\'\'\'2 \'\'\'\'\'genannten \'\'\'\'\'Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('g','h',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('g','h',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('g','h',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\''),('g','h',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('g','h',2,2,4,'214@A2',NULL,'214@A2','de','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\''),('g','h',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('g','h',2,2,4,'2051','2051',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür und setzen erforderlichenfalls unverzüglich durch, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter sie – insbesondere durch technische oder tarifbezogene Beschränkungen – in ihrer Möglichkeit einschränkt,</s>'),('g','h',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\''),('g','h',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('g','h',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('g','h',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\''),('g','h',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('g','h',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'ablehnen.\'\'\'\'\''),('g','h',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.'),('g','h',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('g','h',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\''),('g','h',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('g','h',2,2,4,'223@A','223@A',NULL,'de','<s>3a. Um sicherzustellen, dass die Möglichkeit der Nutzer, Zugang zu den rechtmäßigen Inhalten zu bekommen oder diese weiter zu verbreiten oder rechtmäßige Anwendungen oder Dienste ihrer Wahl zu nutzen, nicht in unangemessener Weise eingeschränkt wird, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden sicherstellen, dass jegliche von Anbietern öffentlicher Kommunikationsnetze und/oder -dienste auferlegte Beschränkung der Möglichkeit der Teilnehmer, rechtmäßige Inhalte abzurufen oder zu verbreiten, gebührend gerechtfertigt ist.</s>'),('g','h',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('g','h',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\''),('g','h',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('g','h',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu \'\'\'\'\'verpflichten können, \'\'\'\'\'vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs \'\'\'\'\'für behinderte Nutzer <s>über einen vergleichbaren Zugang </s>zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('g','h',0,2,4,'210','210',NULL,'de','<s>-1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 2005/29/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('g','h',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\''),('g','h',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('g','h',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('g','h',2,2,4,'2141','214','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\''),('g','h',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 \'\'\'\'\'der \'\'\'\'\'Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, \'\'\'\'\'der \'\'\'\'\'Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('g','h',2,2,4,'2051a','2051a',NULL,'de','<s>a) auf Inhalte zuzugreifen und solche Inhalte zu nutzen und selbst zu verbreiten;</s>'),('g','h',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('g','h',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('g','h',1,2,4,'20:14','20:14','20:14','de','(14) \'\'\'\'\'Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/58/EG (Datenschutzrichtlinie \'\'\'\'\'für \'\'\'\'\'elektronische Kommunikation) erforderlich sein.\'\'\'\'\''),('g','h',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.\'\'\'\'\''),('g','h',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('g','h',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('g','h',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;\'\'\'\'\''),('g','h',1,2,4,'20:14@A',NULL,'20:14@A','de','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('g','h',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('g','h',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('g','h',2,2,4,'207@A','207@A',NULL,'de','<s>7a. Die Mitgliedstaaten sorgen dafür, dass, wenn Verträge zwischen Teilnehmern und Unternehmen geschlossen werden, die elektronische Kommunikationsdienste bzw. -netze anbieten, die Teilnehmer zum Zeitpunkt des Abschlusses des Vertrags ausdrücklich gefragt werden, ob und wie sie relevante Informationen in die Teilnehmerdatenbanken aufgenommen haben wollen und ob sie die Möglichkeit in Anspruch nehmen wollen, dass bestimmte Informationen in die Datenbank aufgenommen, aber den Nutzern der Teilnehmerauskunftsdienste nicht offen gelegt werden.</s>'),('g','h',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('g','h',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('g','h',2,2,4,'2051b','2051b',NULL,'de','<s>b) auf beliebige Anwendungen oder Dienste zuzugreifen oder diese zu benutzen; und/oder</s>'),('g','h',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('g','h',2,2,4,'2021b5',NULL,'2021b5','de','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\''),('g','h',2,2,4,'2141b',NULL,'2141b','de','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\''),('g','h',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('g','h',2,2,4,'2232','2232','2232','de','\'\'\'\'\'Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass \'\'\'\'\'die \'\'\'\'\'Leitlinien oder Maßnahmen \'\'\'\'\'ein \'\'\'\'\'Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\''),('g','h',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('g','h',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('g','h',2,2,4,'2021c','2021c','2021c','de','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;\'\'\'\'\''),('g','h',2,2,4,'2051c','2051c',NULL,'de','<s>c) irgendwelche Inhalte, Dienste oder Anwendungen auf ihren Endgeräten zu verwalten oder zu nutzen.</s>'),('g','h',2,2,4,'2052','2052',NULL,'de','<s>Diese Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen.</s>'),('g','h',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('g','h',2,2,4,'2021e1',NULL,'2021e1','de','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\''),('g','h',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('g','h',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\''),('g','h',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('g','h',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('g','h',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('g','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('g','h',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('g','h',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\''),('g','h',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('g','h',2,2,4,'213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder \'\'\'\'\'- dienste \'\'\'\'\'bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('g','h',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('g','h',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\''),('g','h',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\''),('g','h',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('g','h',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\''),('g','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('g','h',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission Leitlinien einführen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen.</s>'),('g','h',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('g','h',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('g','h',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\''),('g','h',2,2,5,'04411','0441','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, \'\'\'\'\'2, 3, 3a, 3b \'\'\'\'\'und \'\'\'\'\'3c \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation <s>der/des [xxx] und </s>des Europäischen \'\'\'\'\'Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('g','h',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('g','h',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('g','h',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('g','h',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('g','h',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('g','h',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('g','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30b) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('g','h',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('g','h',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('g','h',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('g','h',2,2,5,'041@A',NULL,'041@A','de','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\''),('g','h',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('g','h',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('g','h',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('g','h',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('g','h',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer \'\'\'\'\'hat \'\'\'\'\'die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zurückzuziehen.\'\'\'\'\''),('g','h',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('g','h',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('g','h',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('g','h',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('g','h',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte \'\'\'\'\'die <s>von gravierenden Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können, sofern die </s>nationale Regulierungsbehörde \'\'\'\'\'oder eine andere zuständige nationale Behörde unverzüglich benachrichtigt werden. Die \'\'\'\'\'Benachrichtigung <s>zu verlangen. Eine in einem solchen Falle erfolgende Benachrichtigung </s>sollte <s>in einer dem jeweiligen Einzelfall angemessenen Weise </s>Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.\'\'\'\'\''),('g','h',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('g','h',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('g','h',1,2,5,'03:28@A',NULL,'03:28@A','de','\'\'\'\'\'(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.\'\'\'\'\''),('g','h',2,2,5,'0432','0432','0432','de','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste \'\'\'\'\'über \'\'\'\'\'Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung \'\'\'\'\'der \'\'\'\'\'Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft \'\'\'\'\'ist, \'\'\'\'\'benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für \'\'\'\'\'die \'\'\'\'\'Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\''),('g','h',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('g','h',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('g','h',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('g','h',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('g','h',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('g','h',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('g','h',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('g','h',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('g','h',2,2,5,'151@B',NULL,'151@B','de','\'\'\'\'\'1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\''),('g','h',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('g','h',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('g','h',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('g','h',2,2,5,'043@C1',NULL,'043@C1','de','\'\'\'\'\'3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.\'\'\'\'\''),('g','h',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('g','h',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('g','h',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('g','h',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('g','h',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('g','h',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('g','h',2,2,5,'053','053','053','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass \'\'\'\'\'die \'\'\'\'\'Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG \'\'\'\'\'klare und umfassende Informationen \'\'\'\'\'insbesondere über die Zwecke der Verarbeitung \'\'\'\'\'erhält \'\'\'\'\'und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu \'\'\'\'\'stellen.\'\'\'\'\''),('g','h',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('g','h',1,2,5,'01:26@A',NULL,'01:26@A','de','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\''),('g','h',2,2,5,'0433','0433',NULL,'de','<s>Alle drei Monate legt die nationale Regulierungsbehörde der Kommission einen zusammenfassenden Bericht über die eingegangenen Mitteilungen und die gemäß diesem Absatz ergriffenen Maßnahmen vor.</s>'),('g','h',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('g','h',2,2,5,'043@C2',NULL,'043@C2','de','\'\'\'\'\'Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.\'\'\'\'\''),('g','h',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('g','h',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('g','h',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('g','h',2,2,5,'041@A2',NULL,'041@A2','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\''),('g','h',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('g','h',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('g','h',2,2,5,'041@B',NULL,'041@B','de','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\''),('g','h',2,2,5,'041@A1',NULL,'041@A1','de','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('g','h',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('g','h',2,2,5,'0431','0431','0431','de','3. Im Fall einer \'\'\'\'\'Sicherheitsverletzung, \'\'\'\'\'die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher <s>elektronischer </s>Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss \'\'\'\'\'zumindest \'\'\'\'\'eine Darlegung der Art der Verletzung und <s>ihrer Folgen und der vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie </s>Empfehlungen für Maßnahmen zur Minderung \'\'\'\'\'möglicher nachteiliger \'\'\'\'\'Folgen enthalten. \'\'\'\'\'In \'\'\'\'\'der \'\'\'\'\'Meldung an \'\'\'\'\'die \'\'\'\'\'zuständige Behörde müssen zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen \'\'\'\'\'der \'\'\'\'\'Verletzung und die vom Betreiber \'\'\'\'\'nach \'\'\'\'\'der Verletzung ergriffenen Maßnahmen dargelegt werden.\'\'\'\'\''),('g','h',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('g','h',1,2,5,'151:30@9',NULL,'151:30@9','de','\'\'\'\'\'(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.\'\'\'\'\''),('g','h',2,2,5,'041@A3',NULL,'041@A3','de','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\''),('g','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','de','\'\'\'\'\'(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.\'\'\'\'\''),('g','h',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('g','h',2,2,5,'04412',NULL,'04412','de','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\''),('g','h',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('g','i',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('g','i',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('g','i',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger getätigter öffentlicher Investitionen und der Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;'),('g','i',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('g','i',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('g','i',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('g','i',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('g','i',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('g','i',2,1,1,'1212f@A','1212f@A','1212f@A','de','fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;'),('g','i',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('g','i',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('g','i',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen <s>hohen </s>Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven \'\'\'\'\'etzbestandteilen;\'\'\'\'\''),('g','i',2,1,1,'094','094','094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('g','i',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('g','i',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('g','i',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('g','i',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('g','i',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;'),('g','i',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('g','i',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('g','i',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('g','i',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('g','i',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('g','i',2,1,1,'1212','1212','1212','de','Betreibern wird unter anderem Folgendes auferlegt:'),('g','i',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, Bereitstellungs- und \'\'\'\'\'utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('g','i',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('g','i',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('g','i',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('g','i',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('g','i',2,1,3,'084@Ae','084@Ae','084@Ae','de','d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('g','i',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('g','i',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;'),('g','i',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('g','i',2,1,3,'084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem \'\'\'\'\'sie u. a.:\'\'\'\'\''),('g','i',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('g','i',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('g','i',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen;\'\'\'\'\''),('g','i',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum \'\'\'\'\'utzen \'\'\'\'\'der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;'),('g','i',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('g','i',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('g','i',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('g','i',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('g','i',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel \'\'\'\'\'8b, \'\'\'\'\'9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen'),('g','i',2,1,3,'09@C1d','09@C1d','09@C1d','de','d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der \'\'\'\'\'Dienstund \'\'\'\'\'Technologieneutralität gelten \'\'\'\'\'soll.\'\'\'\'\''),('g','i',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('g','i',2,1,3,'084@Af','084@Af','084@Af','de','e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.'),('g','i',2,1,3,'0841g','0841g','0841g','de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.'),('g','i',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder'),('g','i',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('g','i',2,1,3,'09@C1A','09@C1A','09@C1A','de','-a) zur Anwendung des nach Artikel \'\'\'\'\'8b \'\'\'\'\'Absatz \'\'\'\'\'4 \'\'\'\'\'aufgestellten Aktionsprogramms „Frequenzspektrum“;'),('g','i',2,1,3,'0932c@A','0932c@A','0932c@A','de','ca) zur Sicherung der effizienten \'\'\'\'\'utzung \'\'\'\'\'der Funkfrequenzen,'),('g','i',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('g','i',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('g','i',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('g','i',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und \'\'\'\'\'8b, \'\'\'\'\'wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.'),('g','i',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen \'\'\'\'\'etzen;\'\'\'\'\''),('g','i',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('g','i',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('g','i',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('g','i',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung \'\'\'\'\'gemeinsamer \'\'\'\'\'Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;'),('g','i',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('g','i',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu \'\'\'\'\'gewährleisten \'\'\'\'\'und \'\'\'\'\'um Vorteile \'\'\'\'\'für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der \'\'\'\'\'Dienste, zu erzielen. \'\'\'\'\'Hierbei \'\'\'\'\'handeln \'\'\'\'\'sie im Einklang mit den Artikeln \'\'\'\'\'8b \'\'\'\'\'und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).'),('g','i',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('g','i',2,1,3,'0932d','0932d','0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('g','i',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('g','i',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass \'\'\'\'\'die Anbieter für etwaige \'\'\'\'\'ettomehrkosten, \'\'\'\'\'die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, \'\'\'\'\'entschädigt werden;\'\'\'\'\''),('g','i',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich \'\'\'\'\'ist: den erforderlich \'\'\'\'\'ist:'),('g','i',2,1,3,'082c','082c','082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('g','i',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung der Möglichkeit funktechnischer Störungen,'),('g','i',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('g','i',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('g','i',2,1,3,'0841g@A',NULL,'0841g@A','de','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\''),('g','i',2,1,3,'09@C2','09@C2','09@C2','de','Diese \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie durch Ergänzung <s>geändert werden, </s>werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 22 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.'),('g','i',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('g','i',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('g','i',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('g','i',2,1,3,'0932b@A','0932b@A','0932b@A','de','ba) zur Gewährleistung der technischen Qualität der Dienste,'),('g','i',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('g','i',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen \'\'\'\'\'ab \'\'\'\'\'dem \'\'\'\'\'... (Datum der Umsetzung dieser Richtlinie.).\'\'\'\'\''),('g','i',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('g','i',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('h','g',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('h','g',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('h','g',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('h','g',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('h','g',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('h','g',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('h','g',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('h','g',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('h','g',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('h','g',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('h','g',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('h','g',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen hohen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;\'\'\'\'\''),('h','g',2,1,1,'094','094','094','de','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'[15 \'\'\'\'\'der \'\'\'\'\'Rahmenrichtlinie] verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('h','g',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('h','g',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('h','g',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der \'\'\'\'\'Marktentwicklung, \'\'\'\'\'wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer \'\'\'\'\'vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('h','g',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('h','g',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\''),('h','g',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('h','g',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('h','g',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('h','g',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('h','g',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('h','g',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('h','g',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('h','g',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('h','g',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('h','g',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('h','g',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('h','g',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('h','g',2,1,3,'09@C1@A','09@C1@A',NULL,'de','<s>Diese Durchführungsmaßnahmen gelten unbeschadet der Maßnahmen, die auf Gemeinschaftsebene oder einzelstaatlicher Ebene im Einklang mit dem Gemeinschaftsrecht getroffen wurden, um Ziele zu verfolgen, die dem allgemeinen Interesse sowie insbesondere der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen.</s>'),('h','g',2,1,3,'0941','0941','0941','de','\'\'\'\'\'4. \'\'\'\'\'Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>den </s>elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß den \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichszuweisungsplänen \'\'\'\'\'und der ITU-Vollzugsordnung \'\'\'\'\'für den Funkdienst \'\'\'\'\'zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('h','g',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('h','g',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:\'\'\'\'\''),('h','g',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('h','g',2,1,3,'09@C11c','09@C11c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll.</s>'),('h','g',2,1,3,'09@C11A','09@C11A','09@C1A','de','-a) zur \'\'\'\'\'Anwendung \'\'\'\'\'des \'\'\'\'\'nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\''),('h','g',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('h','g',2,1,3,'09@C11','09@C11','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und <s>unbeschadet des Artikels 8a kann die Kommission </s>im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8a, 9, 9a und 9b kann die Kommission \'\'\'\'\'geeignete technische Durchführungsmaßnahmen ergreifen'),('h','g',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('h','g',2,1,3,'09@C11b','09@C11b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;\'\'\'\'\''),('h','g',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('h','g',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('h','g',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('h','g',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('h','g',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienst- und Technologieneutralität gelten soll;\'\'\'\'\''),('h','g',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('h','g',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('h','g',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('h','g',1,1,3,'084g@A:60@A','084g@A:60@A',NULL,'de','<s>(60a) Die Mitgliedstaaten haben die Aufgabe, Mechanismen der Zusammenarbeit zwischen den Beteiligten zu begünstigen, um das reibungslose Funktionieren der Online-Dienste und ein hohes Maß an Vertrauen bei den Nutzern zu fördern. Insbesondere sollte den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und sonstigen Beteiligten Anreize zur Zusammenarbeit bei der Förderung rechtmäßiger Inhalte und beim Schutz von Online-Inhalten geboten werden. Über den Rechtsrahmen hinaus und unbeschadet dieses Rahmens kann eine solche Zusammenarbeit beispielsweise die Form der Ausarbeitung von Verhaltenskodizes haben, die zwischen den Beteiligten ausgehandelt und vereinbart werden. Solche Verhaltenskodizes sind im Grundsatz bereits in zahlreichen Rechtsakten der Gemeinschaft vorgesehen, wie der Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt („Richtlinie über den elektronischen Geschäftsverkehr“) (ABl. L 178 vom 17.7.2000, S. 1.), der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums ( ABl. L 157 vom 30.4.2004, S. 45. Berichtigung in ABl. L 195 vom 2.6.2004, S. 16.) und der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1994 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 (ABl. L 284 vom 31.10.2003, S. 1).). Diese Zusammenarbeit zwischen den beteiligten Kreisen trägt wesentlich zur Förderung von Online-Inhalten, besonders Inhalten der europäischen Kultur, und zur Erschließung des Potenzials der Informationsgesellschaft bei.</s>'),('h','g',2,1,3,'0841g','084g','0841g','de','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\''),('h','g',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder'),('h','g',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, \'\'\'\'\'und \'\'\'\'\'veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('h','g',2,1,3,'084g@A','084g@A',NULL,'de','<s>ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Bereichen zusammenarbeiten, die am Schutz und an der Förderung rechtmäßiger Inhalte durch elektronische Kommunikationsnetze und -dienste interessiert sind.</s>'),('h','g',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,\'\'\'\'\''),('h','g',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'müssen.\'\'\'\'\''),('h','g',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('h','g',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('h','g',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, \'\'\'\'\'nicht diskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein \'\'\'\'\'und \'\'\'\'\'können öffentliche Belange berücksichtigen.\'\'\'\'\''),('h','g',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es <s>– unter Berücksichtigung der für staatliche Beihilfen geltenden Regelungen – </s>keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen Netzen;\'\'\'\'\''),('h','g',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('h','g',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('h','g',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren elektronische Kommunikationsdienste in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\''),('h','g',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('h','g',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('h','g',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('h','g',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8a und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('h','g',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('h','g',2,1,3,'0932d','0932d','0932d','de','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.'),('h','g',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('h','g',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;\'\'\'\'\''),('h','g',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('h','g',2,1,3,'082c','082c','082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('h','g',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,'),('h','g',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('h','g',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('h','g',2,1,3,'09@C2','09@C2','09@C2','de','\'\'\'\'\'Diese \'\'\'\'\'Maßnahmen, \'\'\'\'\'durch \'\'\'\'\'die <s>eine Änderung </s>nicht \'\'\'\'\'wesentliche \'\'\'\'\'Bestimmungen dieser Richtlinie \'\'\'\'\'durch Ergänzung geändert werden, \'\'\'\'\'werden <s>gemäß Artikel 22 Absatz 3 </s>nach dem Regelungsverfahren mit Kontrolle \'\'\'\'\'gemäß Artikel 22 Absatz 3 erlassen.\'\'\'\'\''),('h','g',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('h','g',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('h','g',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('h','g',2,1,3,'0932b@A','0932b@A','0932b@A','de','ba) zur \'\'\'\'\'Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('h','g',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('h','g',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem \'\'\'\'\'[Umsetzungsdatum].\'\'\'\'\''),('h','g',2,1,3,'09@C11a','09@C11a','09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten \'\'\'\'\'können;\'\'\'\'\''),('h','g',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('h','g',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('h','g',2,1,3,'09@C11B','09@C11B',NULL,'de','<s>-aa) zur Sicherstellung der koordinierten und rechtzeitigen Bereitstellung von Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen nach dem Verfahren des Anhangs IIa;</s>'),('h','g',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('h','g',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('h','i',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('h','i',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('h','i',2,2,4,'2231','2231','2231','de','3. Die nationalen Regulierungsbehörden können Leitlinien \'\'\'\'\'für \'\'\'\'\'Mindestanforderungen an die Dienstqualität \'\'\'\'\'erlassen \'\'\'\'\'und gegebenenfalls andere Maßnahmen \'\'\'\'\'ergreifen, \'\'\'\'\'um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und <s>um </s>sicherzustellen, dass \'\'\'\'\'die \'\'\'\'\'Nutzer \'\'\'\'\'nicht unangemessen beim Zugang \'\'\'\'\'zu <s>rechtmäßigen </s>Inhalten \'\'\'\'\'und bei deren Verbreitung \'\'\'\'\'sowie \'\'\'\'\'bei der Nutzung von \'\'\'\'\'Anwendungen und \'\'\'\'\'Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese Leitlinien \'\'\'\'\'und \'\'\'\'\'Maßnahmen berücksichtigen \'\'\'\'\'gebührend \'\'\'\'\'die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'erlassenen \'\'\'\'\'Normen.'),('h','i',2,2,4,'2021h','2021h','2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('h','i',2,2,4,'332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('h','i',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'geeignete Konsultationsmechanismen \'\'\'\'\'einrichten. \'\'\'\'\'Solche Mechanismen könnten \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. \'\'\'\'\'Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität <s>(ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) </s>und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('h','i',2,2,4,'2141e','2141e','2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.'),('h','i',2,2,4,'214@A1','214@A1','214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:'),('h','i',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('h','i',2,2,4,'3412@A','3412@A','3412@A','de','Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.'),('h','i',2,2,4,'2022','2022','2022','de','Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt <s>werden </s>und für den angebotenen Dienst \'\'\'\'\'von Bedeutung \'\'\'\'\'sind.'),('h','i',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('h','i',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden im Rahmen der technischen und wirtschaftlichen \'\'\'\'\'Möglichkeiten und, \'\'\'\'\'sofern der \'\'\'\'\'angerufene \'\'\'\'\'Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('h','i',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('h','i',2,2,4,'2021b3','2021b3','2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,'),('h','i',2,2,4,'32@A',NULL,'32@A','de','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\''),('h','i',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('h','i',2,2,4,'214@A2','214@A2','214@A2','de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.'),('h','i',2,2,4,'2141d','2141d','2141d','de','d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und'),('h','i',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('h','i',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('h','i',1,2,4,'20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der \'\'\'\'\'utzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über die \'\'\'\'\'utzung \'\'\'\'\'der Kommunikationsdienste zu \'\'\'\'\'erarbeiten \'\'\'\'\'und <s>verbreiten </s>zu \'\'\'\'\'verbreiten. \'\'\'\'\'Diese Informationen sollten \'\'\'\'\'unter anderem \'\'\'\'\'Warnungen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen \'\'\'\'\'utzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die <s>Teilnehmer ihre </s>persönliche Sicherheit, die \'\'\'\'\'z. B. \'\'\'\'\'durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, \'\'\'\'\'die \'\'\'\'\'Privatsphäre und personenbezogene Daten \'\'\'\'\'vor Risiken geschützt werden \'\'\'\'\'können. \'\'\'\'\'Diese \'\'\'\'\'Informationen könnten im Wege des in <s>Artikel </s>33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. \'\'\'\'\'Diese \'\'\'\'\'Informationen von \'\'\'\'\'allgemeinem \'\'\'\'\'Interesse sollten \'\'\'\'\'leicht verständlich aufbereitet, nach \'\'\'\'\'Bedarf aktualisiert und \'\'\'\'\'entsprechend den Vorgaben der einzelnen Mitgliedstaaten \'\'\'\'\'in <s>leicht verständlicher, </s>gedruckter und elektronischer Form \'\'\'\'\'sowie \'\'\'\'\'auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese \'\'\'\'\'harmonisierten \'\'\'\'\'Informationen \'\'\'\'\'allen Kunden \'\'\'\'\'in einer von \'\'\'\'\'der jeweiligen \'\'\'\'\'nationalen \'\'\'\'\'Regulierungsbehörde \'\'\'\'\'für geeignet \'\'\'\'\'gehaltenen \'\'\'\'\'Weise \'\'\'\'\'zukommen zu lassen. \'\'\'\'\'Erhebliche \'\'\'\'\'zusätzliche Kosten für \'\'\'\'\'die <s>den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der </s>Anbieter \'\'\'\'\'infolge der Verbreitung dieser \'\'\'\'\'Informationen <s>per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, </s>sollten <s>Gegenstand einer Vereinbarung </s>zwischen den Anbietern und den zuständigen Behörden \'\'\'\'\'abgesprochen \'\'\'\'\'und von \'\'\'\'\'der öffentlichen Hand getragen \'\'\'\'\'werden. \'\'\'\'\'Diese \'\'\'\'\'Informationen sollten auch in die Verträge aufgenommen werden.'),('h','i',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('h','i',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('h','i',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.'),('h','i',2,2,4,'2811b@A','2811b@A','2811b@A','de','ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.'),('h','i',2,2,4,'2141c','2141c','2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,'),('h','i',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('h','i',1,2,4,'20:14@C','20:14@C','20:14@C','de','(14c) \'\'\'\'\'Die Richtlinie 2002/22/EG berührt nicht das angemessene \'\'\'\'\'und \'\'\'\'\'diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\''),('h','i',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,'),('h','i',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('h','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','de','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\''),('h','i',2,2,4,'2021e','2021e','2021e','de','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich'),('h','i',2,2,4,'282@A','282@A','282@A','de','2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.'),('h','i',2,2,4,'2141','2141','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,'),('h','i',2,2,4,'2021b1','2021b1','2021b1','de','- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,'),('h','i',1,2,4,'20:14@D',NULL,'20:14@D','de','\'\'\'\'\'(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\''),('h','i',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('h','i',1,2,4,'20:14','20:14','20:14','de','(14) Unbeschadet der \'\'\'\'\'otwendigkeit \'\'\'\'\'zur Erhaltung der Integrität und Sicherheit der \'\'\'\'\'etze \'\'\'\'\'und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides \'\'\'\'\'bestimmt \'\'\'\'\'werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.'),('h','i',1,2,4,'20:14@B','20:14@B','20:14@B','de','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften \'\'\'\'\'des \'\'\'\'\'Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen \'\'\'\'\'und <s>Kapazitätsengpässe zu bekämpfen oder neue </s>Dienste \'\'\'\'\'nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten \'\'\'\'\'als \'\'\'\'\'rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten \'\'\'\'\'und \'\'\'\'\'nicht der Anbieter \'\'\'\'\'von \'\'\'\'\'etzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber \'\'\'\'\'zu \'\'\'\'\'entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Richtlinie 2002/22/EG berührt nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die \'\'\'\'\'unter anderem \'\'\'\'\'eine Vorschrift über \'\'\'\'\'die \'\'\'\'\'„reine Durchleitung“ durch zwischengeschaltete \'\'\'\'\'Diensteanbieter \'\'\'\'\'enthält. Die Richtlinie 2002/22/EG verpflichtet die Anbieter nicht, die durch ihre etze übermittelten Informationen \'\'\'\'\'zu \'\'\'\'\'überwachen oder aufgrund solcher Informationen Strafmaßnahmen oder strafrechtliche Verfolgung gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Strafverfolgungsbehörden.\'\'\'\'\''),('h','i',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste, darunter insbesondere:'),('h','i',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('h','i',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'utzung \'\'\'\'\'der Endgeräte;'),('h','i',1,2,4,'20:14@A','20:14@A','20:14@A','de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der \'\'\'\'\'utzung \'\'\'\'\'und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß <s>den </s>den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.'),('h','i',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('h','i',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('h','i',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('h','i',2,2,4,'2021b5','2021b5','2021b5','de','- die Frist bis zum Erstanschluss und'),('h','i',2,2,4,'2141b','2141b','2141b','de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu \'\'\'\'\'otdiensten \'\'\'\'\'möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,'),('h','i',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('h','i',2,2,4,'2232','2232','2232','de','\'\'\'\'\'Kommt die \'\'\'\'\'Kommission <s>kann </s>nach Prüfung dieser Leitlinien und \'\'\'\'\'Maßnahmen und der \'\'\'\'\'Konsultation \'\'\'\'\'des \'\'\'\'\'[xxx] \'\'\'\'\'zu dem Schluss, \'\'\'\'\'dass \'\'\'\'\'dadurch Hindernisse \'\'\'\'\'für den Binnenmarkt \'\'\'\'\'entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. \'\'\'\'\'Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('h','i',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungs- behörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('h','i',2,2,4,'2021c','2021c','2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden \'\'\'\'\'sollen oder nicht, \'\'\'\'\'und die betreffenden Daten;'),('h','i',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('h','i',2,2,4,'2021e1','2021e1','2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und'),('h','i',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('h','i',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, \'\'\'\'\'über \'\'\'\'\'die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.'),('h','i',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('h','i',2,2,4,'214@A1b','214@A1b','214@A1b','de','b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('h','i',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('h','i',3,2,4,'A1Bb@B0','A1Bb@B0','A1Bb@B0','de','bb) Schutzsoftware'),('h','i',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('h','i',2,2,4,'2141a','2141a','2141a','de','a) bei \'\'\'\'\'ummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,'),('h','i',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) die häufigsten Formen einer \'\'\'\'\'utzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie'),('h','i',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('h','i',2,2,4,'213','213','213','de','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis \'\'\'\'\'bereitstellen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze oder \'\'\'\'\'-dienste \'\'\'\'\'bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('h','i',2,2,4,'2021e2','2021e2','2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;'),('h','i',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('h','i',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('h','i',2,2,4,'2021b2','2021b2','2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,'),('h','i',3,2,4,'A1Bb@B1','A1Bb@B1','A1Bb@B1','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos \'\'\'\'\'zuverlässige, \'\'\'\'\'leicht zu nutzende \'\'\'\'\'und frei und vollständig konfigurierbare \'\'\'\'\'Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.'),('h','i',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('h','i',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('h','i',2,2,5,'066@A','066@A','066@A','de','6a. \'\'\'\'\'Unbeschadet \'\'\'\'\'der \'\'\'\'\'Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können Verkehrsdaten im berechtigten Interesse des für die Verarbeitung Verantwortlichen \'\'\'\'\'verarbeitet werden, \'\'\'\'\'um technische Maßnahmen für etz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) durchzuführen in Bezug auf einen \'\'\'\'\'öffentlichen \'\'\'\'\'Dienst für elektronische Kommunikation, ein öffentliches \'\'\'\'\'oder \'\'\'\'\'privates Netz für elektronische Kommunikation, einen Dienst \'\'\'\'\'der Informationsgesellschaft oder damit \'\'\'\'\'zusammenhängende Endgeräte \'\'\'\'\'und \'\'\'\'\'Geräte für elektronische Kommunikation, sofern nicht das Interesse oder die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. \'\'\'\'\'Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.'),('h','i',2,2,5,'04411','04411','04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis \'\'\'\'\'3b <s>und 3c </s>vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.'),('h','i',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('h','i',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('h','i',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('h','i',2,2,5,'041@A5','041@A5','041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß \'\'\'\'\'dem vierten \'\'\'\'\'Spiegelstrich <s>4 </s>festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('h','i',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('h','i',1,2,5,'03:27@A',NULL,'03:27@A','de','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.\'\'\'\'\''),('h','i',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('h','i',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','de','\'\'\'\'\'(30a) \'\'\'\'\'Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('h','i',2,2,5,'043@B','043@B','043@B','de','3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('h','i',2,2,5,'181@A',NULL,'181@A','de','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\''),('h','i',2,2,5,'041@A4','041@A4','041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und'),('h','i',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('h','i',2,2,5,'041@A','041@A','041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:'),('h','i',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('h','i',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('h','i',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('h','i',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('h','i',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('h','i',2,2,5,'043@A1','043@A1','043@A1','de','3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.'),('h','i',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('h','i',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('h','i',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('h','i',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines <s>einzelnen </s>Teilnehmers \'\'\'\'\'oder einer Person \'\'\'\'\'führt, kann \'\'\'\'\'einen erheblichen Schaden für den Nutzer \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte \'\'\'\'\'der betroffene Diensteanbieter \'\'\'\'\'die nationale Regulierungsbehörde \'\'\'\'\'bzw. \'\'\'\'\'andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von allen Sicherheitsverletzungen benachrichtigen. \'\'\'\'\'Die \'\'\'\'\'zuständige nationale Behörde sollte die Schwere dieser Sicherheitsverletzungen feststellen und den betroffenen Diensteanbieter veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur die zuständige nationale Behörde, sondern auch sofort die geschädigten Nutzer benachrichtigen. Auch sollten die Anbieter alle betroffenen Nutzer jährlich über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die während des entsprechenden Zeitraums aufgetreten sind, informieren. Die \'\'\'\'\'Benachrichtigung \'\'\'\'\'der nationalen Behörden und der Nutzer \'\'\'\'\'sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den \'\'\'\'\'Schutz \'\'\'\'\'der <s>Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung </s>betroffenen \'\'\'\'\'Nutzer enthalten.\'\'\'\'\''),('h','i',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('h','i',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('h','i',1,2,5,'03:28@A','03:28@A',NULL,'de','<s>(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.</s>'),('h','i',2,2,5,'0432','0432','0432','de','Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen \'\'\'\'\'zuvor \'\'\'\'\'ihre \'\'\'\'\'utzer, um \'\'\'\'\'drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.'),('h','i',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('h','i',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('h','i',2,2,5,'043@A4','043@A4','043@A4','de','Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall \'\'\'\'\'ist, \'\'\'\'\'geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.'),('h','i',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('h','i',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('h','i',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('h','i',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('h','i',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('h','i',2,2,5,'151@B','151@B','151@B','de','1 \'\'\'\'\'ter. \'\'\'\'\'Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige \'\'\'\'\'Datenschutzbehördeinformiert \'\'\'\'\'die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('h','i',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('h','i',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('h','i',2,2,5,'043@C1','043@C1',NULL,'de','<s>3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.</s>'),('h','i',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('h','i',2,2,5,'043@A3','043@A3','043@A3','de','Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('h','i',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische \'\'\'\'\'Kommunikationsgeräte \'\'\'\'\'gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('h','i',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('h','i',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('h','i',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('h','i',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('h','i',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('h','i',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('h','i',1,2,5,'01:26@A','01:26@A','01:26@A','de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('h','i',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'Der Anbieter braucht den Kunden bzw. die betroffene Person nicht von einer Sicherheitsverletzung zu benachrichtigen, wenn er den zuständigen Behörden glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('h','i',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('h','i',2,2,5,'043@C2','043@C2',NULL,'de','<s>Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.</s>'),('h','i',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('h','i',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('h','i',2,2,5,'181','181','181','de','18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die \'\'\'\'\'utzung \'\'\'\'\'personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('h','i',2,2,5,'041@A2','041@A2','041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,'),('h','i',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.'),('h','i',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('h','i',2,2,5,'041@B','041@B','041@B','de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('h','i',2,2,5,'041@A1','041@A1','041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,'),('h','i',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('h','i',2,2,5,'0431','0431','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, <s>wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, </s>muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('h','i',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('h','i',1,2,5,'151:30@9','151:30@9',NULL,'de','<s>(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.</s>'),('h','i',2,2,5,'041@A3','041@A3','041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,'),('h','i',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der etz- und Informationssicherheit, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, schafft die Möglichkeit, solche Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen zu verarbeiten mit dem Ziel, unberechtigten Zugang und die Verbreitung störender Programmcodes zu unterbinden sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\''),('h','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','de','(26c) \'\'\'\'\'Bei \'\'\'\'\'der \'\'\'\'\'Festlegung von Durchführungsmaßnahmen im Zusammenhang mit \'\'\'\'\'der \'\'\'\'\'Sicherheit \'\'\'\'\'der Verarbeitung \'\'\'\'\'nach dem Regelungsverfahren mit Kontrolle sollte \'\'\'\'\'die \'\'\'\'\'Kommission alle zuständigen europäischen Behörden \'\'\'\'\'und \'\'\'\'\'Organisationen (ENISA, \'\'\'\'\'den \'\'\'\'\'Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung \'\'\'\'\'der \'\'\'\'\'Durchführung \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/58/EG zu informieren.\'\'\'\'\''),('h','i',2,2,5,'15@A41','15@A41','15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation von ENISA, der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('h','i',2,2,5,'04412','04412','04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.'),('h','i',2,2,5,'043@A2','043@A2','043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.'),('i','j',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('i','j',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('i','j',2,1,1,'1221c','1221c','1221c','de','c) \'\'\'\'\'bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die \'\'\'\'\'Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger <s>getätigter </s>öffentlicher Investitionen und der \'\'\'\'\'Investitionsrisiken;\'\'\'\'\''),('i','j',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('i','j',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('i','j',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('i','j',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('i','j',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('i','j',2,1,1,'1212f@A','1212f@A',NULL,'de','<s>fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;</s>'),('i','j',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('i','j',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('i','j',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven \'\'\'\'\'Netzbestandteilen;\'\'\'\'\''),('i','j',2,1,1,'094','094','094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('i','j',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('i','j',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('i','j',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'Nutzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('i','j',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('i','j',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'Notwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;'),('i','j',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('i','j',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('i','j',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('i','j',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('i','j',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('i','j',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'darf \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt werden:\'\'\'\'\''),('i','j',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'Netzmerkmale, einschließlich \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, <s>Maßnahmen im Bereich der Verkehrsplanung, </s>Bereitstellungs- \'\'\'\'\'Nutzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('i','j',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('i','j',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('i','j',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('i','j',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('i','j',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('i','j',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('i','j',2,2,4,'2231','2231','2231','de','<s>3. </s>Die nationalen Regulierungsbehörden können <s>Leitlinien für </s>Mindestanforderungen an die Dienstqualität \'\'\'\'\'festlegen, \'\'\'\'\'um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern. \'\'\'\'\'Diese \'\'\'\'\'Anforderungen \'\'\'\'\'berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen \'\'\'\'\'ormen.\'\'\'\'\''),('i','j',2,2,4,'2021h','2021h','2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('i','j',2,2,4,'332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('i','j',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('i','j',2,2,4,'2141e','2141e','2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.'),('i','j',2,2,4,'214@A1','214@A1','214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:'),('i','j',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten können.\'\'\'\'\''),('i','j',2,2,4,'3412@A','3412@A',NULL,'de','<s>Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.</s>'),('i','j',2,2,4,'2022','2022','2022','de','Der Vertrag enthält auch <s>die </s>von den zuständigen <s>öffentlichen </s>Behörden \'\'\'\'\'bereitgestellte \'\'\'\'\'Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.'),('i','j',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten \'\'\'\'\'nach Konsultation der Behörde und \'\'\'\'\'im Anschluss an eine öffentliche Konsultation <s>und nach Konsultation [xxx] </s>geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen, die eine \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung \'\'\'\'\'bewirken, \'\'\'\'\'werden \'\'\'\'\'gemäß \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i','j',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden <s>im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, </s>alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass\'\'\'\'\''),('i','j',2,2,4,'32@A','32@A',NULL,'de','<s>Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.</s>'),('i','j',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('i','j',2,2,4,'2021b3','2021b3','2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,'),('i','j',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('i','j',2,2,4,'214@A2','214@A2','214@A2','de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.'),('i','j',2,2,4,'2141d','2141d','2141d','de','d) die Teilnehmer \'\'\'\'\'im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation \'\'\'\'\'über ihr \'\'\'\'\'Recht, zu entscheiden, ob ihre \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis \'\'\'\'\'aufgenommen werden oder nicht, \'\'\'\'\'und über die Art der betreffenden Daten zu informieren, und'),('i','j',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('i','j',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('i','j',1,2,4,'20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.'),('i','j',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('i','j',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('i','j',2,2,4,'2811b@A','2811b@A',NULL,'de','<s>ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.</s>'),('i','j',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.'),('i','j',2,2,4,'2141c','2141c','2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,'),('i','j',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('i','j',1,2,4,'20:14@C','20:14@C',NULL,'de','<s>(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.</s>'),('i','j',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,'),('i','j',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('i','j',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'de','<s>Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.</s>'),('i','j',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich'),('i','j',2,2,4,'282@A','282@A',NULL,'de','<s>2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.</s>'),('i','j',2,2,4,'2141','2141','2141','de','<s>4. </s>Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches <s>Kommunikationsnetz und/oder </s>öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetz und/oder \'\'\'\'\'Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,'),('i','j',2,2,4,'2021b1','2021b1',NULL,'de','<s>- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,</s>'),('i','j',2,2,4,'204',NULL,'204','de','\'\'\'\'\'4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.\'\'\'\'\''),('i','j',1,2,4,'20:14@D','20:14@D','20:14@D','de','(14d) Da uneinheitliche \'\'\'\'\'Mindestanforderungen an \'\'\'\'\'die \'\'\'\'\'Dienstqualität die \'\'\'\'\'Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden \'\'\'\'\'getroffenen \'\'\'\'\'Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.'),('i','j',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('i','j',1,2,4,'20:14','20:14','20:14','de','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.'),('i','j',1,2,4,'20:14@B','20:14@B','20:14@B','de','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von \'\'\'\'\'Netzen \'\'\'\'\'oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die \'\'\'\'\'Rahmenrichtlinie und \'\'\'\'\'die \'\'\'\'\'Einzelrichtlinien lassen die \'\'\'\'\'Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr) unberührt, \'\'\'\'\'die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter \'\'\'\'\'(wie darin definiert) \'\'\'\'\'enthält. Die \'\'\'\'\'Rahmenrichtlinie und \'\'\'\'\'die \'\'\'\'\'Einzelrichtlinien verpflichten die \'\'\'\'\'Anbieter nicht, die durch ihre \'\'\'\'\'Netze \'\'\'\'\'übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen <s>oder strafrechtliche Verfolgung </s>gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen \'\'\'\'\'Behörden.\'\'\'\'\''),('i','j',2,2,4,'2021b','2021b','2021b','de','b) angebotene Dienste, darunter insbesondere:'),('i','j',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('i','j',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;'),('i','j',1,2,4,'20:14@A','20:14@A','20:14@A','de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der \'\'\'\'\'Nutzung \'\'\'\'\'und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den \'\'\'\'\'Richtlinien, die den \'\'\'\'\'Rechtsrahmen für elektronische Kommunikationsnetze und \'\'\'\'\'-dienste bilden, \'\'\'\'\'zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Im \'\'\'\'\'Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände \'\'\'\'\'sollte es den nationalen Regulierungsbehörden \'\'\'\'\'auch \'\'\'\'\'möglich sein, Mindestanforderungen \'\'\'\'\'an \'\'\'\'\'die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.\'\'\'\'\''),('i','j',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('i','j',2,2,4,'333',NULL,'333','de','\'\'\'\'\'3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.\'\'\'\'\''),('i','j',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('i','j',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('i','j',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;\'\'\'\'\''),('i','j',2,2,4,'2021b5','2021b5','2021b5','de','- die Frist bis zum Erstanschluss und'),('i','j',2,2,4,'2141b','2141b','2141b','de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,'),('i','j',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('i','j',2,2,4,'2232','2232','2232','de','Kommt die Kommission nach Prüfung dieser \'\'\'\'\'Anforderungen \'\'\'\'\'und <s>Maßnahmen und </s>der Konsultation des [xxx] zu dem Schluss, dass \'\'\'\'\'durch nationale Anforderungen \'\'\'\'\'Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. \'\'\'\'\'Solche \'\'\'\'\'Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i','j',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('i','j',2,2,4,'2021c','2021c','2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('i','j',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('i','j',2,2,4,'2021e1','2021e1','2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und'),('i','j',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('i','j',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.'),('i','j',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('i','j',2,2,4,'214@A1b','214@A1b','214@A1b','de','\'\'\'\'\'a) \'\'\'\'\'die \'\'\'\'\'häufigsten Formen \'\'\'\'\'einer \'\'\'\'\'utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung \'\'\'\'\'der \'\'\'\'\'Rechte \'\'\'\'\'und \'\'\'\'\'Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\''),('i','j',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('i','j',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'de','<s>bb) Schutzsoftware</s>'),('i','j',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('i','j',2,2,4,'2141a','2141a','2141a','de','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen \'\'\'\'\'unmittelbar \'\'\'\'\'vor Herstellung der Verbindung bereitgestellt werden,'),('i','j',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) \'\'\'\'\'unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr \'\'\'\'\'die häufigsten Formen einer \'\'\'\'\'Nutzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, <s>insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, </s>einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'deren rechtlichen \'\'\'\'\'Folgen sowie'),('i','j',2,2,4,'213','213','213','de','<s>(3) </s>Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. \'\'\'\'\'Falls solche Führer oder ähnlichen Techniken auf dem Markt nicht zur Verfügung stehen, \'\'\'\'\'sorgen \'\'\'\'\'die Mitgliedstaaten \'\'\'\'\'dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen , \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('i','j',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('i','j',2,2,4,'2021e2','2021e2','2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;'),('i','j',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i','j',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('i','j',2,2,4,'2021b2','2021b2','2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,'),('i','j',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.</s>'),('i','j',2,2,4,'216',NULL,'216','de','\'\'\'\'\'6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.\'\'\'\'\''),('i','j',2,1,3,'084@Ae','084@Ae','084@Ae','de','\'\'\'\'\'e) \'\'\'\'\'die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('i','j',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 \'\'\'\'\'oder in den gemäß Artikel 9c erlassenen Maßnahmen \'\'\'\'\'nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen <s>und der ITU-Vollzugsordnung für den Funkdienst </s>zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('i','j',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie <s>gegebenenfalls Abhilfemaßnahmen </s>über mehrere \'\'\'\'\'aufeinander folgende Überprüfungszeiträume ein einheitliches Regulierungskonzept beibehalten;\'\'\'\'\''),('i','j',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('i','j',2,1,3,'084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. \'\'\'\'\'a.\'\'\'\'\''),('i','j',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleisten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten <s>gemäß der ITU-Vollzugsordnung für den Funkdienst </s>zur Verfügung stehen.'),('i','j',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('i','j',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;'),('i','j',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum \'\'\'\'\'Nutzen \'\'\'\'\'der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;'),('i','j',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('i','j',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('i','j',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('i','j',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('i','j',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete \'\'\'\'\'Maßnahmen ergreifen:\'\'\'\'\''),('i','j',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.</s>'),('i','j',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen <s>ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich </s>ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('i','j',2,1,3,'084@Af','084@Af','084@Af','de','\'\'\'\'\'f) \'\'\'\'\'Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'diese Voraussetzung erfüllt ist.\'\'\'\'\''),('i','j',1,1,3,'09@C:26',NULL,'09@C:26','de','\'\'\'\'\'(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.\'\'\'\'\''),('i','j',2,1,3,'0841g','0841g','0841g','de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.'),('i','j',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, \'\'\'\'\'wenn die Nutzung einer Allgemeingenehmigung unterliegt,\'\'\'\'\''),('i','j',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('i','j',2,1,3,'09@C1A','09@C1A','09@C1A','de','-a) zur Anwendung des nach Artikel 8b Absatz \'\'\'\'\'74 \'\'\'\'\'aufgestellten \'\'\'\'\'frequenzpolitischen Programms \'\'\'\'\'Aktionsprogramms „Frequenzspektrum“;'),('i','j',2,1,3,'0932c@A','0932c@A',NULL,'de','<s>ca) zur Sicherung der effizienten utzung der Funkfrequenzen,</s>'),('i','j',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('i','j',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('i','j',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('i','j',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. \'\'\'\'\'Dabei handeln sie im Einlang mit ihren Verpflichtungen aus dem Vertrag sowie gegebenenfalls aus entsprechenden \'\'\'\'\'internationalen Vereinbarungen <s>ein </s>und können öffentliche Belange \'\'\'\'\'wie nachfolgend festgelegt \'\'\'\'\'berücksichtigen.'),('i','j',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;'),('i','j',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('i','j',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('i','j',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('i','j',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen \'\'\'\'\'fördern \'\'\'\'\'und \'\'\'\'\'dafür sorgen, dass in \'\'\'\'\'den \'\'\'\'\'Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den \'\'\'\'\'Investoren und denjenigen Unternehmen, die vom Zugang \'\'\'\'\'profitieren, eingegangen werden;\'\'\'\'\''),('i','j',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).'),('i','j',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('i','j',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('i','j',2,1,3,'0932d','0932d','0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('i','j',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('i','j',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird;\'\'\'\'\''),('i','j',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich <s>ist: den erforderlich </s>ist:'),('i','j',2,1,3,'082c','082c','082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('i','j',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung <s>der Möglichkeit </s>funktechnischer \'\'\'\'\'Störungen, um vor allem die technische Dienstqualität und die effiziente Frequenznutzung sicherzustellen,\'\'\'\'\''),('i','j',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('i','j',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('i','j',2,1,3,'0841g@A','0841g@A','0841g@A','de','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.'),('i','j',2,1,3,'09@C1c',NULL,'09@C1c','de','\'\'\'\'\'c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;\'\'\'\'\''),('i','j',2,1,3,'09@C2','09@C2','09@C2','de','Diese \'\'\'\'\'Maßnahmen, die eine \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung \'\'\'\'\'bewirken, \'\'\'\'\'werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i','j',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('i','j',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('i','j',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('i','j',2,1,3,'0932b@A','0932b@A',NULL,'de','<s>ba) zur Gewährleistung der technischen Qualität der Dienste,</s>'),('i','j',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('i','j',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem \'\'\'\'\'[Datum \'\'\'\'\'der Umsetzung dieser \'\'\'\'\'Richtlinie].\'\'\'\'\''),('i','j',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('i','j',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('i','j',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).\'\'\'\'\''),('i','j',3,1,2,'A1A',NULL,'A1A','de','\'\'\'\'\'A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können\'\'\'\'\''),('i','j',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('i','j',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('i','j',2,2,5,'066@A','066@A','066@A','de','6a. <s>Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können </s>Verkehrsdaten \'\'\'\'\'können \'\'\'\'\'im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für \'\'\'\'\'die Netz- \'\'\'\'\'und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) <s>durchzuführen </s>in Bezug auf \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste und -netze \'\'\'\'\'oder <s>privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder </s>damit zusammenhängende Endgeräte und <s>Geräte für </s>elektronische \'\'\'\'\'Kommunikationsgeräte durchzuführen, \'\'\'\'\'sofern nicht <s>das Interesse oder </s>die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung \'\'\'\'\'bleibt \'\'\'\'\'auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß \'\'\'\'\'beschränkt.\'\'\'\'\''),('i','j',2,2,5,'04411','04411','04411','de','<s>4. </s>Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis \'\'\'\'\'3d \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'kann \'\'\'\'\'die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der \'\'\'\'\'gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der \'\'\'\'\'relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und \'\'\'\'\'3d \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen erlassen.\'\'\'\'\''),('i','j',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('i','j',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('i','j',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('i','j',2,2,5,'041@A5','041@A5',NULL,'de','<s>- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.</s>'),('i','j',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('i','j',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('i','j',1,2,5,'03:27@A','03:27@A','03:27@A','de','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. \'\'\'\'\'Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, \'\'\'\'\'wie Computer und intelligente \'\'\'\'\'Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. \'\'\'\'\'Angesichts der vielfältigen \'\'\'\'\'Nutzung \'\'\'\'\'von IP-Adressen und des schnellen Wandels der entsprechenden Technologien \'\'\'\'\'(einschließlich der IPv6-Einführung) \'\'\'\'\'stellen sich Fragen \'\'\'\'\'bezüglich ihrer Behandlung als personenbezogene \'\'\'\'\'Daten unter bestimmten Bedingungen. \'\'\'\'\'Die Entwicklungen bei der Nutzung von \'\'\'\'\'IP-Adressen \'\'\'\'\'sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, \'\'\'\'\'und \'\'\'\'\'gegebenenfalls entsprechende \'\'\'\'\'Vorschläge \'\'\'\'\'zu berücksichtigen sind.\'\'\'\'\''),('i','j',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('i','j',1,2,5,'15@A:30@A','15@A:30@A',NULL,'de','<s>(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.</s>'),('i','j',2,2,5,'043@B','043@B',NULL,'de','<s>3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.</s>'),('i','j',2,2,5,'0434',NULL,'0434','de','\'\'\'\'\'3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('i','j',2,2,5,'181@A','181@A',NULL,'de','<s>Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.</s>'),('i','j',2,2,5,'041@A4','041@A4',NULL,'de','<s>- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und</s>'),('i','j',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('i','j',2,2,5,'041@A','041@A','041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG <s>und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), </s>müssen diese Maßnahmen \'\'\'\'\'zumindest\'\'\'\'\''),('i','j',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('i','j',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('i','j',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('i','j',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('i','j',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('i','j',2,2,5,'043@A1','043@A1',NULL,'de','<s>3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.</s>'),('i','j',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('i','j',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('i','j',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('i','j',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen \'\'\'\'\'Schaden, z. B. wirtschaftliche Einbußen, soziale Nachteile oder Identitätsbetrug, \'\'\'\'\'für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollten Teilnehmer, \'\'\'\'\'die <s>nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich </s>von \'\'\'\'\'solchen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'betroffen sind, unverzüglich vom jeweiligen Diensteanbieter über alle \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigt werden, damit sie die erforderliche Schutzvorkehrungen treffen können. Insbesondere kommt es darauf an, dass die \'\'\'\'\'betroffenen Diensteanbieter <s>veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter </s>bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) <s>nicht nur die zuständige nationale Behörde, sondern auch </s>sofort die geschädigten Nutzer benachrichtigen. \'\'\'\'\'Ferner \'\'\'\'\'sollten die Anbieter alle betroffenen Nutzer \'\'\'\'\'einmal pro Jahr \'\'\'\'\'über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die \'\'\'\'\'in den vorangehenden zwölf Monaten \'\'\'\'\'aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.'),('i','j',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('i','j',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('i','j',2,2,5,'0432','0432','0432','de','\'\'\'\'\'3a. Eine Benachrichtigung der betroffenen Teilnehmer oder Personen ist nicht erforderlich, wenn der \'\'\'\'\'Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'zur Zufriedenheit \'\'\'\'\'der \'\'\'\'\'zuständigen Behörde nachgewiesen hat, dass infolge \'\'\'\'\'der \'\'\'\'\'Verletzung mit keiner Gefährdung \'\'\'\'\'der <s>Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die </s>Rechte und Interessen der Verbraucher \'\'\'\'\'zu rechnen ist.\'\'\'\'\''),('i','j',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('i','j',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('i','j',2,2,5,'043@A4','043@A4',NULL,'de','<s>Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('i','j',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('i','j',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('i','j',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('i','j',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('i','j',1,2,5,'143:35@B',NULL,'143:35@B','de','\'\'\'\'\'(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.\'\'\'\'\''),('i','j',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('i','j',2,2,5,'151@B','151@B','151@B','de','\'\'\'\'\'1b. \'\'\'\'\'Die Betreiber öffentlich zugänglicher Kommunikationsdienste <s>und die Anbieter von Diensten der Informationsgesellschaft </s>informieren die \'\'\'\'\'gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle \'\'\'\'\'unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die \'\'\'\'\'Kontrollstelle informiert \'\'\'\'\'die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('i','j',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('i','j',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('i','j',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('i','j',2,2,5,'043@A3','043@A3',NULL,'de','<s>Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.</s>'),('i','j',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('i','j',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('i','j',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('i','j',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('i','j',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('i','j',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen nur unter der Bedingung gestattet \'\'\'\'\'ist, \'\'\'\'\'dass \'\'\'\'\'der betreffende Teilnehmer oder Nutzer <s>nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und </s>gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung \'\'\'\'\'oder Erleichterung \'\'\'\'\'der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('i','j',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('i','j',1,2,5,'01:26@A','01:26@A','01:26@A','de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre <s>und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, </s>in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('i','j',2,2,5,'0433','0433','0433','de','\'\'\'\'\'3b. \'\'\'\'\'Der Anbieter braucht <s>den Kunden bzw. </s>die \'\'\'\'\'betroffenen Teilnehmer oder Personen \'\'\'\'\'nicht von einer \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'zu benachrichtigen, wenn er \'\'\'\'\'zur Zufriedenheit der \'\'\'\'\'zuständigen \'\'\'\'\'Behörde nachgewiesen hat , \'\'\'\'\'dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. \'\'\'\'\'Solche \'\'\'\'\'technischen Schutzmaßnahmen \'\'\'\'\'müssen \'\'\'\'\'die Daten für alle unbefugten \'\'\'\'\'Personen unverständlich machen.\'\'\'\'\''),('i','j',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('i','j',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('i','j',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('i','j',2,2,5,'181','181','181','de','<s>18. </s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'spätestens drei \'\'\'\'\'Jahre nach \'\'\'\'\'dem <Termin für die Umsetzung des Änderungsrechtsaktes> \'\'\'\'\'nach Konsultation der \'\'\'\'\'gemäß \'\'\'\'\'Artikel 29 \'\'\'\'\'der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten \'\'\'\'\'und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung \'\'\'\'\'der \'\'\'\'\'Richtlinie \'\'\'\'\'2002/58/EG \'\'\'\'\'und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die \'\'\'\'\'Nachrichten \'\'\'\'\'Bestimmungen über unerbetene \'\'\'\'\'und \'\'\'\'\'die Meldung von Sicherheitsverletzungen \'\'\'\'\', \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. \'\'\'\'\'Die \'\'\'\'\'Kommission \'\'\'\'\'kann \'\'\'\'\'unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor <s>und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, </s>sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser \'\'\'\'\'Richtlinie unterbreiten.\'\'\'\'\''),('i','j',2,2,5,'143','143','143','de','<s>3. </s>Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist.\'\'\'\'\''),('i','j',2,2,5,'041@A2','041@A2','041@A2','de','- \'\'\'\'\'gespeicherte oder übermittelte personenbezogene Daten \'\'\'\'\'vor \'\'\'\'\'unbeabsichtigter oder \'\'\'\'\'unrechtmäßiger \'\'\'\'\'Zerstörung, unbeabsichtigtem Verlust \'\'\'\'\'oder \'\'\'\'\'unbeabsichtigter Veränderung und \'\'\'\'\'unbefugter <s>Nutzung, Störung </s>oder \'\'\'\'\'unrechtmäßiger Speicherung \'\'\'\'\'oder \'\'\'\'\'Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,\'\'\'\'\''),('i','j',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('i','j',2,2,5,'041@B','041@B','041@B','de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich \'\'\'\'\'zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('i','j',2,2,5,'041@A1','041@A1','041@A1','de','- \'\'\'\'\'sicherstellen, \'\'\'\'\'dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten \'\'\'\'\'erhalten,\'\'\'\'\''),('i','j',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('i','j',2,2,5,'0431','0431','0431','de','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten <s>im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, </s>muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'unverzüglich \'\'\'\'\'die <s>Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die </s>nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'und die betroffenen Teilnehmer oder Personen vorbehaltlich der Absätze 3a und 3b \'\'\'\'\'von der \'\'\'\'\'Verletzung \'\'\'\'\'benachrichtigen. Die Benachrichtigung der \'\'\'\'\'betroffenen Teilnehmer oder Personen \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und \'\'\'\'\'die Kontaktstellen, die weitere Auskünfte erteilen, sowie \'\'\'\'\'Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen \'\'\'\'\'der Verletzung \'\'\'\'\'enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung \'\'\'\'\'des Schutzes personenbezogener Daten \'\'\'\'\'und die vom Betreiber \'\'\'\'\'zu deren Behebung vorgeschlagenen oder \'\'\'\'\'ergriffenen Maßnahmen dargelegt werden.'),('i','j',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('i','j',1,2,5,'06:26@B','06:26@B','06:26@B','de','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der \'\'\'\'\'Gewährleistung der Netz- \'\'\'\'\'und Informationssicherheit, \'\'\'\'\'einschließlich der Sicherstellung der \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'durch Betreiber von Sicherheitsdiensten, \'\'\'\'\'die \'\'\'\'\'als für die Verarbeitung Verantwortliche handeln, gilt unter normalen Umständen als Verarbeitung solcher \'\'\'\'\'Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen \'\'\'\'\'im Sinne von Artikel 7 Buchstabe f der Richtlinie 95/46/EG. Dazu gehören beispielsweise die Verhinderung des \'\'\'\'\'unberechtigten \'\'\'\'\'Zugangs \'\'\'\'\'und \'\'\'\'\'der \'\'\'\'\'Verbreitung \'\'\'\'\'schädlichen \'\'\'\'\'Programmcodes \'\'\'\'\'oder \'\'\'\'\'die \'\'\'\'\'Abwehr \'\'\'\'\'von \'\'\'\'\'Angriffen zur gezielten Überlastung von Servern.\'\'\'\'\''),('i','j',2,2,5,'041@A3','041@A3','041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener \'\'\'\'\'Daten umsetzen.\'\'\'\'\''),('i','j',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','de','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.'),('i','j',2,2,5,'15@A41','15@A41','15@A41','de','<s>4. </s>Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation <s>von ENISA, </s>der \'\'\'\'\'gemäß \'\'\'\'\'Artikel 29 <s>und </s>der \'\'\'\'\'Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der \'\'\'\'\'betroffenen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls der ENISA \'\'\'\'\'technische Durchführungsmaßnahmen treffen.'),('i','j',2,2,5,'04412','04412','04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.'),('i','j',2,2,5,'043@A2','043@A2',NULL,'de','<s>Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.</s>'),('j','k',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'quels \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'seront mesurés, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs <s>finals, y compris les utilisateurs </s>finals <s>handicapés, </s>auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III pourraient être utilisés.'),('j','k',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction <s>d\'utilisation des équipements terminaux </s>imposée par le \'\'\'\'\'fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('j','k',1,2,4,'20:14@A','20:14@A',NULL,'fr','<s>(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.</s>'),('j','k',2,2,4,'3411','3411','341','fr','1. Les États membres veillent à ce que des <s>organes indépendants proposent des </s>procédures extrajudiciaires transparentes, simples et peu onéreuses \'\'\'\'\'soient établies \'\'\'\'\'pour traiter les litiges \'\'\'\'\'non résolus qui résultent de l\'application de la présente directive, \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et <s>tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres </s>peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('j','k',1,2,4,'20:14','20:14','20:14','fr','(14) <s>Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. </s>Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent \'\'\'\'\'le \'\'\'\'\'contrat. En l\'absence \'\'\'\'\'de \'\'\'\'\'concurrence effective, \'\'\'\'\'les \'\'\'\'\'autorités nationales compétentes devraient recourir aux mesures correctives dont elles disposent \'\'\'\'\'en vertu de la directive \'\'\'\'\'2002/19/CE afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('j','k',1,2,4,'20:14@B','20:14@B','20:14@B','fr','(14 \'\'\'\'\'bis) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux \'\'\'\'\'conformément au \'\'\'\'\'droit national matériel et procédural. Il incombe aux <s>autorités compétentes des </s>États membres, et non aux fournisseurs de réseaux \'\'\'\'\'ou \'\'\'\'\'de services de communications électroniques, de décider, dans le respect <s>scrupuleux du droit, </s>de la \'\'\'\'\'légalité, si les \'\'\'\'\'contenus, \'\'\'\'\'les \'\'\'\'\'applications \'\'\'\'\'ou les services sont licites ou dangereux. \'\'\'\'\'La directive \'\'\'\'\'\"cadre\" \'\'\'\'\'et les directives \'\'\'\'\'particulières \'\'\'\'\'s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires, \'\'\'\'\'tels <s>que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs </s>qu\'ils \'\'\'\'\'y sont définis.\'\'\'\'\''),('j','k',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'les services fournis, \'\'\'\'\'y compris \'\'\'\'\'notamment:\'\'\'\'\''),('j','k',1,2,4,'20:14@D','20:14@D',NULL,'fr','<s>(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.</s>'),('j','k',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services de communications \'\'\'\'\'électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou \'\'\'\'\'une telle connexion. \'\'\'\'\'Le contrat précise, sous une forme claire, \'\'\'\'\'détaillée \'\'\'\'\'et \'\'\'\'\'aisément \'\'\'\'\'accessible, au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('j','k',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y compris:'),('j','k',2,2,4,'2141','2141','2141','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent <s>un raccordement à un réseau public de communications électroniques et/ou </s>des services de communications électroniques <s>à, </s>entre \'\'\'\'\'autres à:\'\'\'\'\''),('j','k',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés \'\'\'\'\'des restrictions \'\'\'\'\'d\'accès aux services d\'urgence, avant de conclure un contrat et \'\'\'\'\'en cas de modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('j','k',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance \'\'\'\'\'offerts \'\'\'\'\'et \'\'\'\'\'les services \'\'\'\'\'d\'assistance \'\'\'\'\'fournis, \'\'\'\'\'ainsi que \'\'\'\'\'les modalités permettant \'\'\'\'\'de contacter \'\'\'\'\'ces services;\'\'\'\'\''),('j','k',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services <s>à l\'attention des utilisateurs finals </s>et sur les mesures prises pour \'\'\'\'\'garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'également fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('j','k',2,2,4,'2141c','2141c','2141c','fr','\'\'\'\'\'b) \'\'\'\'\'informer les abonnés de toute modification <s>aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à </s>des \'\'\'\'\'politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('j','k',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals et \'\'\'\'\'des \'\'\'\'\'consommateurs (y compris, notamment, \'\'\'\'\'des \'\'\'\'\'utilisateurs handicapés), des \'\'\'\'\'fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('j','k',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des questions \'\'\'\'\'relatives \'\'\'\'\'aux \'\'\'\'\'droits des \'\'\'\'\'utilisateurs finals \'\'\'\'\'et des consommateurs \'\'\'\'\'en \'\'\'\'\'ce qui concerne \'\'\'\'\'les \'\'\'\'\'services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.\'\'\'\'\''),('j','k',2,2,4,'207','207','207','fr','\'\'\'\'\'5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('j','k',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('j','k',1,2,4,'20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour \'\'\'\'\'prendre en compte les \'\'\'\'\'questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et \'\'\'\'\'faire \'\'\'\'\'diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations <s>devraient comporter des mises en garde </s>d\'intérêt public \'\'\'\'\'pourraient concerner \'\'\'\'\'les infractions au droit d\'auteur, l\'utilisation \'\'\'\'\'et la diffusion illicites \'\'\'\'\'de contenus préjudiciables <s>et leur diffusion </s>ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la \'\'\'\'\'communication d\'informations \'\'\'\'\'personnelles dans certaines circonstances, <s>ou de données relatives </s>à la vie privée \'\'\'\'\'et aux données \'\'\'\'\'à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. \'\'\'\'\'Ces \'\'\'\'\'informations d\'intérêt public devraient être actualisées \'\'\'\'\'aussi souvent \'\'\'\'\'que nécessaire et être présentées sous une forme <s>aisément compréhensible, </s>imprimée ou \'\'\'\'\'électronique aisément compréhensible, à déterminer par \'\'\'\'\'chaque État membre, ainsi que sur les sites \'\'\'\'\'Internet \'\'\'\'\'des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à \'\'\'\'\'communiquer \'\'\'\'\'ces informations \'\'\'\'\'normalisées \'\'\'\'\'à <s>la disposition de </s>tous leurs clients \'\'\'\'\'de la \'\'\'\'\'façon \'\'\'\'\'qu\'elles jugent appropriée. \'\'\'\'\'Les <s>frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces </s>informations devraient <s>faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient </s>aussi figurer dans \'\'\'\'\'les contrats, si les États membres l\'exigent.\'\'\'\'\''),('j','k',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('j','k',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('j','k',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les \'\'\'\'\'modes \'\'\'\'\'de paiement \'\'\'\'\'proposés \'\'\'\'\'et les éventuelles différences de coûts liées \'\'\'\'\'au mode \'\'\'\'\'de paiement;'),('j','k',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('j','k',2,2,4,'214@A2','214@A2',NULL,'fr','<s>Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.</s>'),('j','k',2,2,4,'2141d','2141d','2141d','fr','\'\'\'\'\'c) \'\'\'\'\'informer les abonnés \'\'\'\'\'de \'\'\'\'\'leur droit de décider \'\'\'\'\'de faire figurer ou non \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et \'\'\'\'\'des \'\'\'\'\'types de données concernées, conformément à l\'article 12 de la directive \'\'\'\'\'2002/58/CE; \'\'\'\'\'et'),('j','k',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux \'\'\'\'\'minimaux \'\'\'\'\'de qualité \'\'\'\'\'des services offerts, [... ] \'\'\'\'\'à \'\'\'\'\'savoir le délai nécessaire \'\'\'\'\'au \'\'\'\'\'raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;\'\'\'\'\''),('j','k',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Les États membres peuvent également exiger que le \'\'\'\'\'contrat comporte \'\'\'\'\'toutes les \'\'\'\'\'informations \'\'\'\'\'pouvant être \'\'\'\'\'fournies par les autorités publiques compétentes \'\'\'\'\'à cette fin \'\'\'\'\'sur \'\'\'\'\'l\'utilisation des \'\'\'\'\'réseaux et \'\'\'\'\'des \'\'\'\'\'services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel, qui sont visées à l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et \'\'\'\'\'concernent \'\'\'\'\'le <s>cas du </s>service fourni.'),('j','k',2,2,4,'334','334',NULL,'fr','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','k',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte que:'),('j','k',2,2,4,'2141e','2141e','2141e','fr','\'\'\'\'\'d) \'\'\'\'\'fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('j','k',2,2,4,'214@A1','214@A1','214@A1','fr','\'\'\'\'\'4. \'\'\'\'\'Les États membres \'\'\'\'\'peuvent exiger \'\'\'\'\'que les <s>autorités réglementaires nationales obligent les </s>entreprises visées au paragraphe \'\'\'\'\'3 communiquent gratuitement \'\'\'\'\'aux abonnés existants et nouveaux des informations d\'intérêt \'\'\'\'\'public, si besoin est. Dans ce cas, ces \'\'\'\'\'informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('j','k',2,2,4,'2812','2812','2812','fr','Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'d\'exiger \'\'\'\'\'que, dans de tels cas, <s>y compris lorsqu\'une enquête est pendante, </s>les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant \'\'\'\'\'du raccordement et \'\'\'\'\'d\'autres services.'),('j','k',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation \'\'\'\'\'approprié. Celui-ci pourrait \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. De plus, <s>il conviendrait de mettre en place </s>un mécanisme \'\'\'\'\'pourrait être mis en place en vue de \'\'\'\'\'permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. \'\'\'\'\'Les éventuelles procédures \'\'\'\'\'de coopération \'\'\'\'\'arrêtées selon un tel \'\'\'\'\'mécanisme ne \'\'\'\'\'devraient \'\'\'\'\'toutefois pas permettre une surveillance systématique de l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('j','k',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('j','k',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('j','k',2,2,4,'2021h','2021h','2021h','fr','h) le type de \'\'\'\'\'mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise qui fournit \'\'\'\'\'la connexion à un réseau public de communications \'\'\'\'\'et/ou les services \'\'\'\'\'de communications électroniques accessibles au public \'\'\'\'\'afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité.\'\'\'\'\''),('j','k',2,2,4,'332@A','332@A','332@A','fr','2 bis. Sans préjudice des \'\'\'\'\'règles \'\'\'\'\'nationales conformes \'\'\'\'\'à la législation \'\'\'\'\'communautaire visant à promouvoir des objectifs \'\'\'\'\'de la politique \'\'\'\'\'culturelle et \'\'\'\'\'des \'\'\'\'\'médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes \'\'\'\'\'peuvent favoriser la \'\'\'\'\'coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs \'\'\'\'\'qui souhaitent promouvoir les \'\'\'\'\'contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut \'\'\'\'\'également recouvrir \'\'\'\'\'la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et de l\'article 20, paragraphe 2.'),('j','k',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('j','k',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('j','k',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('j','k',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('j','k',2,2,4,'2231','2231','223','fr','\'\'\'\'\'3. Afin \'\'\'\'\'de <s>qualité de service afin de </s>prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les \'\'\'\'\'réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les \'\'\'\'\'exigences \'\'\'\'\'minimales \'\'\'\'\'en \'\'\'\'\'matière de qualité de service imposées \'\'\'\'\'à \'\'\'\'\'une entreprise ou à des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics.\'\'\'\'\''),('j','k',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('j','k',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('j','k',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les <s>restrictions en matière d\'accès aux services et applications, les </s>modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('j','k',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('j','k',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('j','k',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('j','k',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('j','k',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, \'\'\'\'\'y compris au moyen d\'une \'\'\'\'\'concurrence fondée sur \'\'\'\'\'des infrastructures économiquement efficaces;\'\'\'\'\''),('j','k',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('j','k',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('j','k',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les \'\'\'\'\'mesures visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive <s>en la complétant, </s>sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('j','k',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('j','k',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('j','k',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('j','k',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, des \'\'\'\'\'tours \'\'\'\'\'et \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'conduites, des \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('j','k',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'est soumis \'\'\'\'\'à \'\'\'\'\'des obligations au titre \'\'\'\'\'de \'\'\'\'\'l\'article 12 \'\'\'\'\'concernant l\'accès \'\'\'\'\'aux infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé à la boucle locale \'\'\'\'\'en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('j','k',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger <s>tout investissement public réalisé et </s>les risques inhérents à \'\'\'\'\'l\'investissement;\'\'\'\'\''),('j','k',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('j','k',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('j','k',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('j','k',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('j','k',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'analysent comment \'\'\'\'\'ces obligations seraient \'\'\'\'\'imposées de manière proportionnée \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('j','k',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'spéciales \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive \'\'\'\'\'\"cadre\").\'\'\'\'\''),('j','k',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j','k',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('i','k',2,2,5,'04412','04412',NULL,'fr','<s>La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.</s>'),('i','k',2,2,5,'043@A2','043@A2',NULL,'fr','<s>La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.</s>'),('i','k',2,2,5,'15@A41','15@A41','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation de l\'ENISA, du groupe de \'\'\'\'\'l\'article 29 \'\'\'\'\'et des autorités réglementaires compétentes.'),('i','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'fr','<s>(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.</s>'),('i','k',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('i','k',2,2,5,'041@A3','041@A3',NULL,'fr','<s>- une politique de sécurité relative au traitement des données à caractère personnel;</s>'),('i','k',1,2,5,'06:26@B','06:26@B','06:26@B','fr','(26 \'\'\'\'\'bis) \'\'\'\'\'Le traitement des données relatives au trafic \'\'\'\'\'dans la mesure strictement nécessaire \'\'\'\'\'à \'\'\'\'\'la détection, \'\'\'\'\'à la \'\'\'\'\'localisation \'\'\'\'\'et \'\'\'\'\'à l\'élimination d\'erreurs et \'\'\'\'\'de \'\'\'\'\'défaillances du réseau et à des fins de sécurité de \'\'\'\'\'l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou \'\'\'\'\'transmises, contribuera à éviter \'\'\'\'\'l\'accès non autorisé et la distribution de codes malveillants, \'\'\'\'\'les \'\'\'\'\'attaques par déni de service et \'\'\'\'\'les \'\'\'\'\'dommages touchant les systèmes de \'\'\'\'\'communications \'\'\'\'\'informatiques et \'\'\'\'\'électroniques.\'\'\'\'\''),('i','k',2,2,5,'0431','0431','0431','fr','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de <s>services de </s>la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir \'\'\'\'\'l\'autorité <s>réglementaire </s>nationale <s>ou l\'autorité </s>compétente <s>en vertu du droit national de l\'État membre de cette violation. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation </s>et \'\'\'\'\'l\'abonné concerné \'\'\'\'\'de la violation \'\'\'\'\'en question, compte tenu des règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 3 bis.\'\'\'\'\''),('i','k',2,2,5,'041@B','041@B',NULL,'fr','<s>1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.</s>'),('i','k',2,2,5,'041@A1','041@A1',NULL,'fr','<s>- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;</s>'),('i','k',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('i','k',2,2,5,'041@A2','041@A2',NULL,'fr','<s>- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;</s>'),('i','k',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'peuvent être \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'seront \'\'\'\'\'construits de manière \'\'\'\'\'compatible \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('i','k',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('i','k',2,2,5,'181','181',NULL,'fr','<s>Au plus tard le ... (deux ans après la date de l\'entrée en vigueur de la présente directive.), la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('i','k',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('i','k',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('i','k',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'<à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif> \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('i','k',2,2,5,'0433','0433','0433','fr','La notification \'\'\'\'\'faite à l\'abonné décrit au minimum la nature de la \'\'\'\'\'violation de \'\'\'\'\'données \'\'\'\'\'à \'\'\'\'\'caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures \'\'\'\'\'à \'\'\'\'\'prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'décrit \'\'\'\'\'en \'\'\'\'\'outre \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'de <s>protection rendent les </s>données <s>incompréhensibles </s>à \'\'\'\'\'caractère personnel et les mesures proposées ou prises par le fournisseur pour \'\'\'\'\'y \'\'\'\'\'remédier.\'\'\'\'\''),('i','k',1,2,5,'01:26@A','01:26@A',NULL,'fr','<s>(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.</s>'),('i','k',2,2,5,'044',NULL,'044','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3 et 3 bis, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information, et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('i','k',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('i','k',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur n\'est permis qu\'à condition que \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'soit \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer \'\'\'\'\'ou à faciliter \'\'\'\'\'la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('i','k',2,2,5,'022e','022e','022e','fr','e) \'\'\'\'\'définition transférée à la directive-cadre (“appel”, \'\'\'\'\'une connexion établie au moyen d\'un service \'\'\'\'\'de communications électroniques \'\'\'\'\'accessible au public permettant une communication \'\'\'\'\'vocale bidirectionnelle.)\'\'\'\'\''),('i','k',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('i','k',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('i','k',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('i','k',2,2,5,'15@A2','15@A2','15@A2','fr','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('i','k',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('i','k',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('i','k',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('i','k',2,2,5,'043@A3','043@A3',NULL,'fr','<s>Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.</s>'),('i','k',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('i','k',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'6 bis \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('i','k',2,2,5,'151@B','151@B',NULL,'fr','<s>1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.</s>'),('i','k',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('i','k',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('i','k',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('i','k',2,2,5,'043@A4','043@A4',NULL,'fr','<s>Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('i','k',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('i','k',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('i','k',2,2,5,'0432','0432','0432','fr','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le \'\'\'\'\'fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'avertit sans retard l\'autorité nationale compétente \'\'\'\'\'et \'\'\'\'\'l\'abonné concerné \'\'\'\'\'de \'\'\'\'\'cette violation.\'\'\'\'\''),('i','k',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('i','k',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('i','k',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou <s>d\'un particulier ou </s>compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer \'\'\'\'\'une perte économique et \'\'\'\'\'des dommages \'\'\'\'\'sociaux substantiels, y compris une usurpation d\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'dès que \'\'\'\'\'le fournisseur \'\'\'\'\'d\'un service \'\'\'\'\'de \'\'\'\'\'communications électroniques accessible au public a connaissance qu\'une telle \'\'\'\'\'violation \'\'\'\'\'s\'est produite, il \'\'\'\'\'devrait \'\'\'\'\'évaluer les risques qui y sont associés, par exemple en déterminant \'\'\'\'\'le \'\'\'\'\'type \'\'\'\'\'de \'\'\'\'\'données affectées par \'\'\'\'\'la violation \'\'\'\'\'(notamment leur caractère sensible, le contexte \'\'\'\'\'et \'\'\'\'\'les mesures \'\'\'\'\'de \'\'\'\'\'sécurité existantes), la cause \'\'\'\'\'et \'\'\'\'\'l\'étendue \'\'\'\'\'de <s>manière appropriée les personnes touchées par </s>la \'\'\'\'\'violation de la sécurité, le nombre d\'abonnés concernés \'\'\'\'\'et <s>direct se pose pour </s>les \'\'\'\'\'dommages que \'\'\'\'\'les \'\'\'\'\'abonnés pourraient subir \'\'\'\'\'en \'\'\'\'\'raison \'\'\'\'\'de \'\'\'\'\'la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte \'\'\'\'\'à \'\'\'\'\'l\'intégrité physique). Les abonnés concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant \'\'\'\'\'à \'\'\'\'\'la sécurité susceptibles d\'entraîner \'\'\'\'\'des \'\'\'\'\'risques graves pour la vie privée \'\'\'\'\'de \'\'\'\'\'l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient \'\'\'\'\'en être avertis sans retard afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre \'\'\'\'\'les \'\'\'\'\'précautions \'\'\'\'\'qui \'\'\'\'\'s\'imposent. \'\'\'\'\'Cet avertissement <s>à l\'intention des autorités nationales et des utilisateurs </s>devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'à l\'intention \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('i','k',2,2,5,'0442','0442',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('i','k',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('i','k',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('i','k',2,2,5,'043@A1','043@A1','043@A','fr','3 bis. \'\'\'\'\'Les États membres veillent à ce que \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le \'\'\'\'\'fournisseur \'\'\'\'\'d\'un service \'\'\'\'\'de <s>services de </s>communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'est tenu d\'adresser \'\'\'\'\'la \'\'\'\'\'notification, le format applicable à cette \'\'\'\'\'notification \'\'\'\'\'et ses modalités de transmission.\'\'\'\'\''),('i','k',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('i','k',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('i','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('i','k',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('i','k',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('i','k',2,2,5,'041@A','041@A',NULL,'fr','<s>1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:</s>'),('i','k',2,2,5,'15@A42','15@A42',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('i','k',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('i','k',2,2,5,'041@A4','041@A4',NULL,'fr','<s>- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et</s>'),('i','k',2,2,5,'043@B','043@B',NULL,'fr','<s>3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.</s>'),('i','k',2,2,5,'181@A','181@A',NULL,'fr','<s>Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.</s>'),('i','k',1,2,5,'15@A:30@A','15@A:30@A',NULL,'fr','<s>(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.</s>'),('i','k',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions \'\'\'\'\'au \'\'\'\'\'besoin.'),('i','k',2,2,5,'04411','04411',NULL,'fr','<s>4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 ter, la Commission recommande, après consultation du contrôleur européen de la protection des données, des parties prenantes concernées et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.</s>'),('i','k',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('i','k',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('i','k',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('i','k',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('i','k',2,2,5,'041@A5','041@A5',NULL,'fr','<s>- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.</s>'),('i','k',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('i','k',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('i','k',1,2,5,'03:27@A','03:27@A',NULL,'fr','<s>(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.</s>'),('i','k',3,1,2,'A1A',NULL,'A1A','fr','\'\'\'\'\'A. Conditions dont peut être assortie une autorisation générale\'\'\'\'\''),('i','k',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('i','k',2,2,5,'022h','022h','022h','fr','h) “courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('i','k',2,2,5,'066@A','066@A','066@A','fr','6 bis. \'\'\'\'\'Les \'\'\'\'\'données relatives au trafic peuvent être traitées dans \'\'\'\'\'la mesure strictement nécessaire pour \'\'\'\'\'garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de \'\'\'\'\'l\'information.\'\'\'\'\''),('i','k',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive 2002/21/CE, divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('i','k',2,1,3,'0961','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés \'\'\'\'\'après le \'\'\'\'\'[en fonction \'\'\'\'\'de <s>transposition de </s>la \'\'\'\'\'date de transposition].\'\'\'\'\''),('i','k',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sécurité de la vie humaine;\'\'\'\'\''),('i','k',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('i','k',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('i','k',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('i','k',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('i','k',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('i','k',2,1,3,'0932b@A','0932b@A','0932b@A','fr','b bis) garantir la qualité technique des services,'),('i','k',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, visant à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.</s>'),('i','k',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce \'\'\'\'\'que, \'\'\'\'\'dans des circonstances similaires, \'\'\'\'\'il n\'y ait \'\'\'\'\'pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('i','k',0,1,3,'09@C','09@C',NULL,'fr','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('i','k',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('i','k',2,1,3,'0841g@A','0841g@A',NULL,'fr','<s>g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.</s>'),('i','k',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('i','k',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'les interférences \'\'\'\'\'nuisibles,'),('i','k',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('i','k',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'efficacité d\'utilisation des radiofréquences; ou\'\'\'\'\''),('i','k',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques \'\'\'\'\'lorsque cela est nécessaire \'\'\'\'\'pour:'),('i','k',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et</s>'),('i','k',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('i','k',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité;\'\'\'\'\''),('i','k',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements <s>orientés vers le marché </s>et \'\'\'\'\'des innovations efficaces \'\'\'\'\'dans des infrastructures nouvelles et renforcées, notamment en \'\'\'\'\'tenant compte \'\'\'\'\'des <s>investissements et en veillant à une répartition des </s>risques \'\'\'\'\'d\'investissement;\'\'\'\'\''),('i','k',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('i','k',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences son utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci </s>et \'\'\'\'\'effective et que \'\'\'\'\'le consommateur \'\'\'\'\'en retire des bénéfices \'\'\'\'\'tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, \'\'\'\'\'les États membres \'\'\'\'\'agissent conformément <s>aux articles 8 ter et 9 quater de la présente directive et </s>à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('i','k',2,1,3,'0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('i','k',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('i','k',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('i','k',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini \'\'\'\'\'par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('i','k',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('i','k',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('i','k',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('i','k',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.\'\'\'\'\''),('i','k',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'à l\'article 8. \'\'\'\'\'Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>de régulation </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils \'\'\'\'\'respectent les \'\'\'\'\'accords internationaux \'\'\'\'\'applicables \'\'\'\'\'et peuvent tenir compte de considérations \'\'\'\'\'d\'intérêt public.\'\'\'\'\''),('i','k',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('i','k',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces \'\'\'\'\'réexamens.\'\'\'\'\''),('i','k',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences,'),('i','k',2,1,3,'09@C1A','09@C1A',NULL,'fr','<s>-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;</s>'),('i','k',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('i','k',2,1,3,'0932c@A','0932c@A','0932c@A','fr','c bis) sauvegarder \'\'\'\'\'l\'efficacité de \'\'\'\'\'l\'utilisation \'\'\'\'\'du spectre, ou\'\'\'\'\''),('i','k',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la sécurité \'\'\'\'\'de <s>sauvegarde de </s>la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('i','k',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les \'\'\'\'\'radiofréquences, \'\'\'\'\'les <s>objectifs énoncés aux paragraphes 2 à 4, les </s>États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('i','k',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer \'\'\'\'\'d\'obligations réglementaires \'\'\'\'\'ex ante que lorsqu\'il n\'y a pas de concurrence \'\'\'\'\'effective \'\'\'\'\'et \'\'\'\'\'durable, \'\'\'\'\'et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('i','k',2,1,3,'0841g','0841g',NULL,'fr','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).</s>'),('i','k',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('i','k',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.</s>'),('i','k',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('i','k',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('i','k',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis;</s>'),('i','k',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies \'\'\'\'\'utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, \'\'\'\'\'conformément à \'\'\'\'\'leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences et au règlement des radiocommunications \'\'\'\'\'de l\'UIT.'),('i','k',2,1,3,'09@C1','09@C1',NULL,'fr','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:</s>'),('i','k',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'une concurrence fondée sur les infrastructures;'),('i','k',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('i','k',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('i','k',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité \'\'\'\'\'réglementaire;\'\'\'\'\''),('i','k',2,1,3,'09@C1a','09@C1a',NULL,'fr','<s>a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('i','k',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.\'\'\'\'\''),('i','k',2,1,3,'084@A','084@A','084@A','fr','<s>4 bis. </s>Afin de poursuivre les objectifs \'\'\'\'\'généraux \'\'\'\'\'visés aux paragraphes 2, 3 et 4, les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales appliquent des principes \'\'\'\'\'réglementaires \'\'\'\'\'objectifs, transparents, non discriminatoires et \'\'\'\'\'pertinents, \'\'\'\'\'dont les suivants:'),('i','k',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des \'\'\'\'\'situations en matière de \'\'\'\'\'concurrence et \'\'\'\'\'de consommation \'\'\'\'\'dans les différentes zones géographiques d\'un État membre;'),('i','k',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, \'\'\'\'\'conformément à \'\'\'\'\'leur plan national \'\'\'\'\'d\'attribution des fréquences et \'\'\'\'\'au règlement \'\'\'\'\'des \'\'\'\'\'radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('i','k',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'fr','<s>Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.</s>'),('i','k',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les \'\'\'\'\'politiques de gestion du trafic appliquées \'\'\'\'\'par le \'\'\'\'\'fournisseur;\'\'\'\'\''),('i','k',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('j','i',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('j','i',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j','i',2,1,1,'1221c','1221c','1221c','de','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger \'\'\'\'\'getätigter \'\'\'\'\'öffentlicher Investitionen und der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('j','i',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('j','i',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('j','i',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('j','i',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('j','i',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('j','i',2,1,1,'1212f@A',NULL,'1212f@A','de','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\''),('j','i',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('j','i',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j','i',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven \'\'\'\'\'etzbestandteilen;\'\'\'\'\''),('j','i',2,1,1,'094','094','094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('j','i',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('j','i',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('j','i',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('j','i',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('j','i',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;'),('j','i',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('j','i',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('j','i',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('j','i',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('j','i',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('j','i',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\''),('j','i',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, \'\'\'\'\'Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- \'\'\'\'\'und utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('j','i',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('j','i',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('j','i',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('j','i',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('j','i',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('j','i',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('j','i',2,2,4,'2231','2231','2231','de','\'\'\'\'\'3. \'\'\'\'\'Die nationalen Regulierungsbehörden können \'\'\'\'\'Leitlinien für \'\'\'\'\'Mindestanforderungen an die Dienstqualität \'\'\'\'\'erlassen und gegebenenfalls andere Maßnahmen ergreifen, \'\'\'\'\'um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und sicherzustellen, dass die Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei der Nutzung von Anwendungen und Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien und Maßnahmen \'\'\'\'\'berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen \'\'\'\'\'Normen.\'\'\'\'\''),('j','i',2,2,4,'2021h','2021h','2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('j','i',2,2,4,'332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('j','i',1,2,4,'33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('j','i',2,2,4,'2141e','2141e','2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.'),('j','i',2,2,4,'214@A1','214@A1','214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:'),('j','i',2,2,4,'2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\''),('j','i',2,2,4,'3412@A',NULL,'3412@A','de','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\''),('j','i',2,2,4,'2022','2022','2022','de','Der Vertrag enthält auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'bereitgestellten \'\'\'\'\'Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.'),('j','i',2,2,4,'334','334','334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j','i',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('j','i',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('j','i',2,2,4,'2021b3','2021b3','2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,'),('j','i',2,2,4,'32@A',NULL,'32@A','de','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\''),('j','i',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('j','i',2,2,4,'214@A2','214@A2','214@A2','de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.'),('j','i',2,2,4,'2141d','2141d','2141d','de','d) die Teilnehmer <s>im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation </s>über ihr \'\'\'\'\'Recht auf Aufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu informieren, und'),('j','i',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('j','i',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('j','i',1,2,4,'20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.'),('j','i',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('j','i',2,2,4,'207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('j','i',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.'),('j','i',2,2,4,'2811b@A',NULL,'2811b@A','de','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\''),('j','i',2,2,4,'2141c','2141c','2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,'),('j','i',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('j','i',1,2,4,'20:14@C',NULL,'20:14@C','de','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\''),('j','i',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,'),('j','i',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('j','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','de','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\''),('j','i',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich'),('j','i',2,2,4,'282@A',NULL,'282@A','de','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\''),('j','i',2,2,4,'2141','2141','2141','de','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches \'\'\'\'\'Kommunikationsnetz und/oder \'\'\'\'\'öffentlich zugängliche elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,'),('j','i',2,2,4,'2021b1','2021b','2021b1','de','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\''),('j','i',2,2,4,'204','204',NULL,'de','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>'),('j','i',1,2,4,'20:14@D','20:14@D','20:14@D','de','(14d) Da uneinheitliche \'\'\'\'\'Abhilfemaßnahmen \'\'\'\'\'die <s>Dienstqualität die </s>Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden \'\'\'\'\'erlassenen Leitlinien oder sonstigen \'\'\'\'\'Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.'),('j','i',2,2,4,'2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('j','i',1,2,4,'20:14','20:14','20:14','de','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.'),('j','i',1,2,4,'20:14@B','20:14@B','20:14@B','de','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von \'\'\'\'\'etzen \'\'\'\'\'oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die \'\'\'\'\'Richtlinie 2002/22/EG berührt nicht \'\'\'\'\'die <s>Einzelrichtlinien lassen die </s>Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr), \'\'\'\'\'die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter <s>(wie darin definiert) </s>enthält. Die \'\'\'\'\'Richtlinie 2002/22/EG verpflichtet \'\'\'\'\'die <s>Einzelrichtlinien verpflichten die </s>Anbieter nicht, die durch ihre \'\'\'\'\'etze \'\'\'\'\'übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen \'\'\'\'\'oder strafrechtliche Verfolgung \'\'\'\'\'gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen \'\'\'\'\'Strafverfolgungsbehörden.\'\'\'\'\''),('j','i',2,2,4,'2021b',NULL,'2021b','de','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\''),('j','i',2,2,4,'3411','3411','3411','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('j','i',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;'),('j','i',1,2,4,'20:14@A','20:14@A','20:14@A','de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der \'\'\'\'\'utzung \'\'\'\'\'und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den <s>Richtlinien, die den </s>Rechtsrahmen für elektronische Kommunikationsnetze und \'\'\'\'\'- dienste bildenden Richtlinien \'\'\'\'\'zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im \'\'\'\'\'Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände \'\'\'\'\'als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten \'\'\'\'\'auch <s>möglich sein, Mindestanforderungen an </s>die \'\'\'\'\'Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\''),('j','i',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('j','i',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('j','i',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('j','i',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('j','i',2,2,4,'2811a','2811a',NULL,'de','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>'),('j','i',2,2,4,'2021b5','2021b5','2021b5','de','- die Frist bis zum Erstanschluss und'),('j','i',2,2,4,'2141b','2141b','2141b','de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,'),('j','i',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('j','i',2,2,4,'2232','2232','2232','de','Kommt die Kommission nach Prüfung dieser \'\'\'\'\'Leitlinien \'\'\'\'\'und \'\'\'\'\'Maßnahmen und \'\'\'\'\'der Konsultation des [xxx] zu dem Schluss, dass \'\'\'\'\'dadurch \'\'\'\'\'Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j','i',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('j','i',2,2,4,'2021c','2021c','2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('j','i',2,2,4,'2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('j','i',2,2,4,'2021e1','2021e1','2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und'),('j','i',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('j','i',2,2,4,'212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.'),('j','i',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('j','i',2,2,4,'214@A1b','214@A1b','214@A1b','de','\'\'\'\'\'b) \'\'\'\'\'die \'\'\'\'\'Möglichkeiten des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('j','i',2,2,4,'3412','3412','3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('j','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','de','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\''),('j','i',2,2,4,'2822','2822','2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('j','i',2,2,4,'2141a','2141a','2141a','de','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen <s>unmittelbar </s>vor Herstellung der Verbindung bereitgestellt werden,'),('j','i',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer \'\'\'\'\'utzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'Folgen sowie'),('j','i',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('j','i',2,2,4,'213','213','213','de','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sorgen \'\'\'\'\'dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('j','i',2,2,4,'2021e2','2021e2','2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;'),('j','i',2,2,4,'2821','2821','2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j','i',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('j','i',2,2,4,'2021b2','2021b2','2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,'),('j','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','de','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\''),('j','i',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i',2,1,3,'084@Ae','084@Ae','084@Ae','de','\'\'\'\'\'d) \'\'\'\'\'die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('j','i',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen \'\'\'\'\'und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('j','i',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie \'\'\'\'\'gegebenenfalls Abhilfemaßnahmen \'\'\'\'\'über mehrere \'\'\'\'\'Marktüberprüfungen aufrechterhalten;\'\'\'\'\''),('j','i',2,1,3,'09@C1a','09@C1a','09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('j','i',2,1,3,'084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. \'\'\'\'\'a.:\'\'\'\'\''),('j','i',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.'),('j','i',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('j','i',2,1,3,'09@C1b','09@C1b','09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;'),('j','i',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum \'\'\'\'\'utzen \'\'\'\'\'der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;'),('j','i',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('j','i',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('j','i',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('j','i',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('j','i',2,1,3,'09@C1','09@C1','09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete \'\'\'\'\'technische Durchführungsmaßnahmen ergreifen\'\'\'\'\''),('j','i',2,1,3,'09@C1d',NULL,'09@C1d','de','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.\'\'\'\'\''),('j','i',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('j','i',2,1,3,'084@Af','084@Af','084@Af','de','\'\'\'\'\'e) ordnungspolitische \'\'\'\'\'Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'es ihn gibt.\'\'\'\'\''),('j','i',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('j','i',2,1,3,'0841g','0841g','0841g','de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.'),('j','i',2,1,3,'0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, \'\'\'\'\'oder\'\'\'\'\''),('j','i',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('j','i',2,1,3,'09@C1A','09@C1A','09@C1A','de','-a) zur Anwendung des nach Artikel 8b Absatz \'\'\'\'\'4 \'\'\'\'\'aufgestellten <s>frequenzpolitischen Programms </s>Aktionsprogramms „Frequenzspektrum“;'),('j','i',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\''),('j','i',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('j','i',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('j','i',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('j','i',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die \'\'\'\'\'internationalen Vereinbarungen \'\'\'\'\'ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.'),('j','i',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;'),('j','i',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('j','i',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('j','i',2,1,3,'0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('j','i',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen \'\'\'\'\'fördern, einschließlich einer Förderung gemeinsamer Investitionen \'\'\'\'\'und \'\'\'\'\'der Gewährleistung einer angemessenen Risikoteilung zwischen \'\'\'\'\'den <s>Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den </s>Investoren und denjenigen Unternehmen, die vom Zugang \'\'\'\'\'zu diesen neuen Einrichtungen profitieren;\'\'\'\'\''),('j','i',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('j','i',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).'),('j','i',2,1,3,'083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('j','i',2,1,3,'0932d','0932d','0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('j','i',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('j','i',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\''),('j','i',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich \'\'\'\'\'ist: den erforderlich \'\'\'\'\'ist:'),('j','i',2,1,3,'082c','082c','082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('j','i',2,1,3,'0932a','0932a','0932a','de','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\''),('j','i',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('j','i',0,1,3,'09@C','09@C','09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('j','i',2,1,3,'0841g@A','0841g@A','0841g@A','de','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.'),('j','i',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>'),('j','i',2,1,3,'09@C2','09@C2','09@C2','de','Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j','i',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('j','i',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('j','i',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('j','i',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('j','i',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('j','i',2,1,3,'096','096','096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem \'\'\'\'\'... (Datum \'\'\'\'\'der Umsetzung dieser \'\'\'\'\'Richtlinie.).\'\'\'\'\''),('j','i',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('j','i',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('j','i',3,1,2,'A1A19','A1A19',NULL,'de','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>'),('j','i',3,1,2,'A1A','A1A',NULL,'de','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>'),('j','i',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('j','i',2,2,5,'022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('j','i',2,2,5,'066@A','066@A','066@A','de','6a. \'\'\'\'\'Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie \'\'\'\'\'können \'\'\'\'\'Verkehrsdaten \'\'\'\'\'im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für \'\'\'\'\'etz- \'\'\'\'\'und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'durchzuführen \'\'\'\'\'in Bezug auf \'\'\'\'\'einen öffentlichen Dienst für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikation, ein öffentliches \'\'\'\'\'oder \'\'\'\'\'privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder \'\'\'\'\'damit zusammenhängende Endgeräte und \'\'\'\'\'Geräte für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikation, \'\'\'\'\'sofern nicht \'\'\'\'\'das Interesse oder \'\'\'\'\'die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung \'\'\'\'\'muss \'\'\'\'\'auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß \'\'\'\'\'beschränkt bleiben.\'\'\'\'\''),('j','i',2,2,5,'04411','04411','04411','de','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis \'\'\'\'\'3b \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der <s>gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der </s>relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und \'\'\'\'\'3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\''),('j','i',2,2,5,'022i','022i',NULL,'de','<s>i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.</s>'),('j','i',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('j','i',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('j','i',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('j','i',2,2,5,'041@A5',NULL,'041@A5','de','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\''),('j','i',0,2,5,'18','18','18','de','Artikel 18 − Überprüfung'),('j','i',1,2,5,'03:27@A','03:27@A','03:27@A','de','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. \'\'\'\'\'Sie identifizieren etzteilnahmevorrichtungen \'\'\'\'\'wie Computer und intelligente \'\'\'\'\'Mobilgeräte durch eine ummer. \'\'\'\'\'Angesichts der vielfältigen \'\'\'\'\'utzung \'\'\'\'\'von IP-Adressen und des schnellen Wandels der entsprechenden Technologien <s>(einschließlich der IPv6-Einführung) </s>stellen sich Fragen \'\'\'\'\'betreffend die utzung personenbezogener \'\'\'\'\'Daten unter bestimmten Bedingungen. \'\'\'\'\'Deshalb sollte \'\'\'\'\'die \'\'\'\'\'Kommission eine Studie über IP-Adressen \'\'\'\'\'und \'\'\'\'\'ihre utzung durchführen und geeignete \'\'\'\'\'Vorschläge \'\'\'\'\'vorlegen.\'\'\'\'\''),('j','i',1,2,5,'15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('j','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','de','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\''),('j','i',2,2,5,'043@B',NULL,'043@B','de','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\''),('j','i',2,2,5,'0434','0434',NULL,'de','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('j','i',2,2,5,'181@A',NULL,'181@A','de','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\''),('j','i',2,2,5,'041@A4',NULL,'041@A4','de','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\''),('j','i',2,2,5,'022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('j','i',2,2,5,'041@A','041@A','041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG \'\'\'\'\'und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), \'\'\'\'\'müssen diese Maßnahmen \'\'\'\'\'Folgendes umfassen:\'\'\'\'\''),('j','i',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('j','i',2,2,5,'15@A42','15@A42','15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('j','i',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('j','i',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('j','i',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('j','i',2,2,5,'043@A1',NULL,'043@A1','de','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\''),('j','i',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('j','i',2,2,5,'0442','0442','0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('j','i',1,2,5,'03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('j','i',1,2,5,'043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen \'\'\'\'\'Schaden \'\'\'\'\'für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der betroffene Diensteanbieter \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von \'\'\'\'\'allen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigen. Die zuständige nationale Behörde sollte \'\'\'\'\'die \'\'\'\'\'Schwere dieser Sicherheitsverletzungen feststellen und den \'\'\'\'\'betroffenen Diensteanbieter \'\'\'\'\'veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter \'\'\'\'\'bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) \'\'\'\'\'nicht nur die zuständige nationale Behörde, sondern auch \'\'\'\'\'sofort die geschädigten Nutzer benachrichtigen. \'\'\'\'\'Auch \'\'\'\'\'sollten die Anbieter alle betroffenen Nutzer \'\'\'\'\'jährlich \'\'\'\'\'über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die \'\'\'\'\'während des entsprechenden Zeitraums \'\'\'\'\'aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.'),('j','i',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('j','i',2,2,5,'022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('j','i',2,2,5,'0432','0432','0432','de','\'\'\'\'\'Die \'\'\'\'\'Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und \'\'\'\'\'der \'\'\'\'\'für die Verarbeitung \'\'\'\'\'der \'\'\'\'\'Daten Verantwortliche und \'\'\'\'\'der \'\'\'\'\'Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die \'\'\'\'\'Rechte und Interessen der Verbraucher \'\'\'\'\'abzuwenden.\'\'\'\'\''),('j','i',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('j','i',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('j','i',2,2,5,'043@A4',NULL,'043@A4','de','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\''),('j','i',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('j','i',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('j','i',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('j','i',1,2,5,'143:35@B','143:35@B',NULL,'de','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>'),('j','i',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('j','i',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('j','i',2,2,5,'151@B','151@B','151@B','de','\'\'\'\'\'1 ter. \'\'\'\'\'Die Betreiber öffentlich zugänglicher Kommunikationsdienste \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Anbieter von Diensten \'\'\'\'\'der \'\'\'\'\'Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden \'\'\'\'\'unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die \'\'\'\'\'betreffende unabhängige Datenschutzbehördeinformiert \'\'\'\'\'die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('j','i',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('j','i',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('j','i',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('j','i',2,2,5,'043@A3',NULL,'043@A3','de','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('j','i',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('j','i',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('j','i',2,2,5,'15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('j','i',2,2,5,'022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('j','i',2,2,5,'022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('j','i',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('j','i',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('j','i',1,2,5,'01:26@A','01:26@A','01:26@A','de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre \'\'\'\'\'und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, \'\'\'\'\'in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('j','i',2,2,5,'0433','0433','0433','de','<s>3b. </s>Der Anbieter braucht \'\'\'\'\'den Kunden bzw. \'\'\'\'\'die \'\'\'\'\'betroffene Person \'\'\'\'\'nicht von einer \'\'\'\'\'Sicherheitsverletzung \'\'\'\'\'zu benachrichtigen, wenn er \'\'\'\'\'den \'\'\'\'\'zuständigen \'\'\'\'\'Behörden glaubhaft machen konnte, \'\'\'\'\'dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. \'\'\'\'\'Diese \'\'\'\'\'technischen Schutzmaßnahmen \'\'\'\'\'verschlüsseln \'\'\'\'\'die Daten für alle unbefugten \'\'\'\'\'Personen.\'\'\'\'\''),('j','i',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('j','i',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('j','i',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('j','i',2,2,5,'181','181','181','de','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) \'\'\'\'\'nach Konsultation der \'\'\'\'\'Arbeitsgruppe nach \'\'\'\'\'Artikel 29 <s>der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten </s>und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung \'\'\'\'\'dieser \'\'\'\'\'Richtlinie <s>2002/58/EG </s>und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die <s>Nachrichten </s>Bestimmungen über unerbetene \'\'\'\'\'Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen \'\'\'\'\'und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. \'\'\'\'\'Gegebenenfalls unterbreitet die \'\'\'\'\'Kommission <s>kann </s>unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser \'\'\'\'\'Richtlinie.\'\'\'\'\''),('j','i',2,2,5,'041@A2','041@A2','041@A2','de','- \'\'\'\'\'geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten \'\'\'\'\'vor \'\'\'\'\'unbeabsichtigter, \'\'\'\'\'unrechtmäßiger <s>Zerstörung, unbeabsichtigtem Verlust </s>oder <s>unbeabsichtigter Veränderung und </s>unbefugter \'\'\'\'\'Nutzung, Störung \'\'\'\'\'oder \'\'\'\'\'Behinderung der Funktionsfähigkeit \'\'\'\'\'oder \'\'\'\'\'Zugänglichkeit,\'\'\'\'\''),('j','i',2,2,5,'143','143','143','de','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\''),('j','i',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('j','i',2,2,5,'041@B','041@B','041@B','de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft \'\'\'\'\'getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('j','i',2,2,5,'041@A1','041@A1','041@A1','de','- \'\'\'\'\'geeignete technische und organisatorische Maßnahmen, um sicherzustellen, \'\'\'\'\'dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten \'\'\'\'\'erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\''),('j','i',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('j','i',2,2,5,'0431','0431','0431','de','3. Im Fall einer \'\'\'\'\'Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen \'\'\'\'\'Daten \'\'\'\'\'im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich \'\'\'\'\'von der \'\'\'\'\'Sicherheitsverletzung \'\'\'\'\'benachrichtigen. Die Benachrichtigung der \'\'\'\'\'zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und <s>die Kontaktstellen, die weitere Auskünfte erteilen, sowie </s>Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen <s>der Verletzung </s>enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung <s>des Schutzes personenbezogener Daten </s>und die vom Betreiber \'\'\'\'\'nach der Verletzung \'\'\'\'\'ergriffenen Maßnahmen dargelegt werden.'),('j','i',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('j','i',2,2,5,'041@A3','041@A3','041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener \'\'\'\'\'Daten,\'\'\'\'\''),('j','i',1,2,5,'06:26@B','06:26@B','06:26@B','de','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der \'\'\'\'\'etz- \'\'\'\'\'und Informationssicherheit, \'\'\'\'\'durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, schafft \'\'\'\'\'die \'\'\'\'\'Möglichkeit, solche \'\'\'\'\'Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen \'\'\'\'\'zu verarbeiten mit dem Ziel, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'zu unterbinden sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\''),('j','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','de','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.'),('j','i',2,2,5,'15@A41','15@A41','15@A41','de','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach \'\'\'\'\'Artikel 29 \'\'\'\'\'und \'\'\'\'\'der <s>Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden <s>und gegebenenfalls der ENISA </s>technische Durchführungsmaßnahmen treffen.'),('j','i',2,2,5,'04412','04412','04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.'),('j','i',2,2,5,'043@A2',NULL,'043@A2','de','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\''),('i','k',2,2,4,'2021e2','2021e2','2021e2','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'dus \'\'\'\'\'au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('i','k',2,2,4,'2821','2821',NULL,'fr','<s>2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('i','k',2,2,4,'213','213','213','fr','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût \'\'\'\'\'d\'autres plans d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'puissent assurer \'\'\'\'\'la disponibilité de ces guides ou techniques, \'\'\'\'\'en particulier lorsqu\'ils ne sont pas disponibles sur le marché \'\'\'\'\'gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('i','k',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, \'\'\'\'\'en particulier lorsqu\'ils peuvent \'\'\'\'\'porter atteinte \'\'\'\'\'au respect des \'\'\'\'\'droits et \'\'\'\'\'des \'\'\'\'\'libertés d\'autrui, y compris \'\'\'\'\'les atteintes aux \'\'\'\'\'droits d\'auteur et \'\'\'\'\'aux \'\'\'\'\'droits voisins, et \'\'\'\'\'les conséquences juridiques de ces utilisations; \'\'\'\'\'et'),('i','k',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('i','k',2,2,4,'2141a','2141a','2141a','fr','a) communiquer \'\'\'\'\'aux abonnés \'\'\'\'\'les informations sur les tarifs applicables <s>aux abonnés </s>concernant \'\'\'\'\'un \'\'\'\'\'numéro ou \'\'\'\'\'un \'\'\'\'\'service soumis à des conditions tarifaires particulières; pour \'\'\'\'\'certaines \'\'\'\'\'catégories <s>déterminées </s>de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies \'\'\'\'\'immédiatement \'\'\'\'\'avant de connecter l\'appel;'),('i','k',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('i','k',2,2,4,'3412','3412',NULL,'fr','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.</s>'),('i','k',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité \'\'\'\'\'individuelle, \'\'\'\'\'à la <s>protection de la </s>vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel \'\'\'\'\'lors de \'\'\'\'\'l\'utilisation des services de communications électroniques.'),('i','k',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'fr','<s>(b ter) Logiciels de protection</s>'),('i','k',2,2,4,'2822','2822',NULL,'fr','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('i','k',2,2,4,'2021e1','2021e1','2021e1','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'liés \'\'\'\'\'à la portabilité des numéros et autres identificateurs, et'),('i','k',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('i','k',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques \'\'\'\'\'la publication d\'informations \'\'\'\'\'transparentes, comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que \'\'\'\'\'les <s>frais dus au moment de la résiliation du contrat et des informations sur les </s>conditions générales \'\'\'\'\'applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis aux utilisateurs finals et aux consommateurs <s>conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète </s>et \'\'\'\'\'l\'utilisation de ces services. \'\'\'\'\'Les autorités réglementaires nationales peuvent \'\'\'\'\'fixer \'\'\'\'\'des exigences supplémentaires \'\'\'\'\'quant à \'\'\'\'\'la forme sous laquelle ces informations \'\'\'\'\'sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('i','k',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('i','k',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu \'\'\'\'\'de \'\'\'\'\'l\'article 25, les possibilités qui s\'offrent à \'\'\'\'\'l\'abonné de faire figurer ou non ses données \'\'\'\'\'à caractère personnel \'\'\'\'\'dans un annuaire et les données concernées;'),('i','k',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('i','k',2,2,4,'2021b5','2021b5',NULL,'fr','<s>- le délai nécessaire au raccordement initial, et</s>'),('i','k',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent \'\'\'\'\'accéder \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universel \'\'\'\'\'de libre appel international (UIFN).'),('i','k',2,2,4,'2232','2232',NULL,'fr','<s>La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('i','k',2,2,4,'2141b','2141b',NULL,'fr','<s>b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;</s>'),('i','k',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('i','k',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('i','k',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services et les utiliser, à l\'aide de numéros non géographiques dans la Communauté; et\'\'\'\'\''),('i','k',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'quels \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'seront mesurés, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs <s>finals, y compris les utilisateurs </s>finals <s>handicapés, </s>auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III pourraient être utilisés.'),('i','k',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction <s>d\'utilisation des équipements terminaux </s>imposée par le \'\'\'\'\'fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('i','k',1,2,4,'20:14@A','20:14@A',NULL,'fr','<s>(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.</s>'),('i','k',2,2,4,'3411','3411','341','fr','1. Les États membres veillent à ce que des <s>organes indépendants proposent des </s>procédures extrajudiciaires transparentes, simples et peu onéreuses \'\'\'\'\'soient établies \'\'\'\'\'pour traiter les litiges \'\'\'\'\'non résolus qui résultent de l\'application de la présente directive, \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et <s>tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres </s>peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('i','k',1,2,4,'20:14','20:14','20:14','fr','(14) <s>Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. </s>Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent \'\'\'\'\'le \'\'\'\'\'contrat. En l\'absence \'\'\'\'\'de \'\'\'\'\'concurrence effective, \'\'\'\'\'les \'\'\'\'\'autorités nationales compétentes devraient recourir aux mesures correctives dont elles disposent \'\'\'\'\'en vertu de la directive \'\'\'\'\'2002/19/CE afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('i','k',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'les services fournis, \'\'\'\'\'y compris \'\'\'\'\'notamment:\'\'\'\'\''),('i','k',1,2,4,'20:14@B','20:14@B','20:14@B','fr','(14 \'\'\'\'\'bis) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux \'\'\'\'\'conformément au \'\'\'\'\'droit national matériel et procédural. Il incombe aux <s>autorités compétentes des </s>États membres, et non aux fournisseurs de réseaux \'\'\'\'\'ou \'\'\'\'\'de services de communications électroniques, de décider, dans le respect <s>scrupuleux du droit, </s>de la \'\'\'\'\'légalité, si les \'\'\'\'\'contenus, \'\'\'\'\'les \'\'\'\'\'applications \'\'\'\'\'ou les services sont licites ou dangereux. \'\'\'\'\'La directive \'\'\'\'\'\"cadre\" et les directives particulières s\'appliquent \'\'\'\'\'sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services \'\'\'\'\'intermédiaires, tels \'\'\'\'\'qu\'ils \'\'\'\'\'y sont définis.\'\'\'\'\''),('i','k',1,2,4,'20:14@D','20:14@D',NULL,'fr','<s>(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.</s>'),('i','k',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services de communications \'\'\'\'\'électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou \'\'\'\'\'une telle connexion. \'\'\'\'\'Le contrat précise, sous une forme claire, \'\'\'\'\'détaillée \'\'\'\'\'et \'\'\'\'\'aisément \'\'\'\'\'accessible, au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('i','k',2,2,4,'204',NULL,'204','fr','\'\'\'\'\'4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation de l\'appelant sont transmises ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés des restrictions d\'accès aux services d\'urgence, avant de conclure un contrat et en cas de modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('i','k',2,2,4,'2021b1','2021b1',NULL,'fr','<s>- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,</s>'),('i','k',2,2,4,'2141','2141','2141','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent <s>un raccordement à un réseau public de communications électroniques et/ou </s>des services de communications électroniques <s>à, </s>entre \'\'\'\'\'autres à:\'\'\'\'\''),('i','k',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'fr','<s>Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.</s>'),('i','k',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y compris:'),('i','k',2,2,4,'282@A','282@A',NULL,'fr','<s>2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.</s>'),('i','k',1,2,4,'20:14@C','20:14@C',NULL,'fr','<s>(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.</s>'),('i','k',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance \'\'\'\'\'offerts \'\'\'\'\'et \'\'\'\'\'les services \'\'\'\'\'d\'assistance \'\'\'\'\'fournis, \'\'\'\'\'ainsi que \'\'\'\'\'les modalités permettant \'\'\'\'\'de contacter \'\'\'\'\'ces services;\'\'\'\'\''),('i','k',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services <s>à l\'attention des utilisateurs finals </s>et sur les mesures prises pour \'\'\'\'\'garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'également fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('i','k',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals et \'\'\'\'\'des \'\'\'\'\'consommateurs (y compris, notamment, \'\'\'\'\'des \'\'\'\'\'utilisateurs handicapés), des \'\'\'\'\'fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('i','k',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des questions \'\'\'\'\'relatives \'\'\'\'\'aux \'\'\'\'\'droits des \'\'\'\'\'utilisateurs finals \'\'\'\'\'et des consommateurs \'\'\'\'\'en \'\'\'\'\'ce qui concerne \'\'\'\'\'les \'\'\'\'\'services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.\'\'\'\'\''),('i','k',2,2,4,'2141c','2141c','2141c','fr','\'\'\'\'\'b) \'\'\'\'\'informer les abonnés de toute modification <s>aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à </s>des \'\'\'\'\'politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('i','k',2,2,4,'2811b@A','2811b@A',NULL,'fr','<s>b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.</s>'),('i','k',2,2,4,'207','207','207','fr','\'\'\'\'\'5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('i','k',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('i','k',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('i','k',2,2,4,'214@A2','214@A2',NULL,'fr','<s>Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.</s>'),('i','k',2,2,4,'2141d','2141d','2141d','fr','\'\'\'\'\'c) \'\'\'\'\'informer les abonnés \'\'\'\'\'de \'\'\'\'\'leur droit de \'\'\'\'\'décider de \'\'\'\'\'faire figurer \'\'\'\'\'ou non \'\'\'\'\'des données à caractère personnel les concernant dans un annuaire et \'\'\'\'\'des \'\'\'\'\'types de données \'\'\'\'\'concernées, conformément à l\'article 12 de la directive 2002/58/CE; \'\'\'\'\'et'),('i','k',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('i','k',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('i','k',1,2,4,'20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour \'\'\'\'\'prendre en compte les \'\'\'\'\'questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et \'\'\'\'\'faire \'\'\'\'\'diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations <s>devraient comporter des mises en garde </s>d\'intérêt public \'\'\'\'\'pourraient concerner \'\'\'\'\'les infractions au droit d\'auteur, l\'utilisation \'\'\'\'\'et la diffusion illicites \'\'\'\'\'de contenus préjudiciables <s>et leur diffusion </s>ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la \'\'\'\'\'communication d\'informations \'\'\'\'\'personnelles dans certaines circonstances, <s>ou de données relatives </s>à la vie privée \'\'\'\'\'et aux données \'\'\'\'\'à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. \'\'\'\'\'Ces \'\'\'\'\'informations d\'intérêt public devraient être actualisées \'\'\'\'\'aussi souvent \'\'\'\'\'que nécessaire et être présentées sous une forme <s>aisément compréhensible, </s>imprimée ou \'\'\'\'\'électronique aisément compréhensible, à déterminer par \'\'\'\'\'chaque État membre, ainsi que sur les sites \'\'\'\'\'Internet \'\'\'\'\'des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à \'\'\'\'\'communiquer \'\'\'\'\'ces informations \'\'\'\'\'normalisées \'\'\'\'\'à <s>la disposition de </s>tous leurs clients \'\'\'\'\'de la \'\'\'\'\'façon \'\'\'\'\'qu\'elles jugent appropriée. \'\'\'\'\'Les <s>frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces </s>informations devraient <s>faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient </s>aussi figurer dans \'\'\'\'\'les contrats, si les États membres l\'exigent.\'\'\'\'\''),('i','k',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux \'\'\'\'\'minimaux \'\'\'\'\'de qualité \'\'\'\'\'des services offerts, [... ] \'\'\'\'\'à \'\'\'\'\'savoir le délai nécessaire \'\'\'\'\'au \'\'\'\'\'raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;\'\'\'\'\''),('i','k',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les \'\'\'\'\'modes \'\'\'\'\'de paiement \'\'\'\'\'proposés \'\'\'\'\'et les éventuelles différences de coûts liées \'\'\'\'\'au mode \'\'\'\'\'de paiement;'),('i','k',2,2,4,'32@A','32@A',NULL,'fr','<s>Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.</s>'),('i','k',2,2,4,'3412@A','3412@A',NULL,'fr','<s>Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.</s>'),('i','k',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Les États membres peuvent également exiger que le \'\'\'\'\'contrat comporte <s>également </s>toutes les informations \'\'\'\'\'pouvant être \'\'\'\'\'fournies par les autorités publiques compétentes \'\'\'\'\'à cette fin \'\'\'\'\'sur \'\'\'\'\'l\'utilisation des \'\'\'\'\'réseaux et \'\'\'\'\'des \'\'\'\'\'services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel, qui sont visées à l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et \'\'\'\'\'concernent \'\'\'\'\'le <s>cas du </s>service fourni.'),('i','k',2,2,4,'334','334',NULL,'fr','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation publique et après avoir consulté [xxx]. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('i','k',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a \'\'\'\'\'choisi, \'\'\'\'\'pour des raisons \'\'\'\'\'commerciales, \'\'\'\'\'de limiter l\'accès <s>par </s>des appelants situés dans \'\'\'\'\'certaines \'\'\'\'\'zones \'\'\'\'\'géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte que:'),('i','k',2,2,4,'2812','2812','2812','fr','Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'d\'exiger \'\'\'\'\'que, dans de tels cas, <s>y compris lorsqu\'une enquête est pendante, </s>les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant \'\'\'\'\'du raccordement et \'\'\'\'\'d\'autres services.'),('i','k',2,2,4,'2141e','2141e','2141e','fr','\'\'\'\'\'d) \'\'\'\'\'fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('i','k',2,2,4,'214@A1','214@A1','214@A1','fr','\'\'\'\'\'4. \'\'\'\'\'Les États membres \'\'\'\'\'peuvent exiger \'\'\'\'\'que les <s>autorités réglementaires nationales obligent les </s>entreprises visées au paragraphe \'\'\'\'\'3 communiquent gratuitement \'\'\'\'\'aux abonnés existants et nouveaux des informations d\'intérêt \'\'\'\'\'public, si besoin est. Dans ce cas, ces \'\'\'\'\'informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('i','k',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation \'\'\'\'\'approprié. Celui-ci pourrait \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. De plus, <s>il conviendrait de mettre en place </s>un mécanisme \'\'\'\'\'pourrait être mis en place en vue de \'\'\'\'\'permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. \'\'\'\'\'Les éventuelles procédures \'\'\'\'\'de coopération \'\'\'\'\'arrêtées selon un tel \'\'\'\'\'mécanisme ne \'\'\'\'\'devraient \'\'\'\'\'toutefois pas permettre une surveillance systématique de l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('i','k',2,2,4,'2021h','2021h','2021h','fr','h) le type de \'\'\'\'\'mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise qui fournit \'\'\'\'\'la connexion à un réseau public de communications \'\'\'\'\'et/ou les services \'\'\'\'\'de communications électroniques accessibles au public \'\'\'\'\'afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité.\'\'\'\'\''),('i','k',2,2,4,'332@A','332@A','332@A','fr','2 bis. Sans préjudice des \'\'\'\'\'règles \'\'\'\'\'nationales conformes \'\'\'\'\'à la législation \'\'\'\'\'communautaire visant à promouvoir des objectifs \'\'\'\'\'de la politique \'\'\'\'\'culturelle et \'\'\'\'\'des \'\'\'\'\'médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes \'\'\'\'\'peuvent favoriser la \'\'\'\'\'coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs \'\'\'\'\'qui souhaitent promouvoir les \'\'\'\'\'contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut \'\'\'\'\'également recouvrir \'\'\'\'\'la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et de l\'article 20, paragraphe 2.'),('i','k',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('i','k',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('i','k',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('i','k',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('i','k',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('i','k',2,2,4,'2231','2231','223','fr','3. \'\'\'\'\'Afin \'\'\'\'\'de <s>qualité de service et, le cas échéant, prendre d\'autres mesures afin de </s>prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les \'\'\'\'\'réseaux, \'\'\'\'\'les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce que les autorités réglementaires nationales soient en mesure \'\'\'\'\'de \'\'\'\'\'fixer \'\'\'\'\'les \'\'\'\'\'exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service imposées à une entreprise \'\'\'\'\'ou <s>mesures prennent dûment en compte toute norme publiée conformément </s>à \'\'\'\'\'des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics.\'\'\'\'\''),('i','k',2,1,1,'091','091','091','fr','1. Les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les <s>restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, les </s>modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('i','k',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('i','k',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('i','k',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('i','k',2,1,1,'1212','1212','1212','fr','Les opérateurs \'\'\'\'\'peuvent \'\'\'\'\'notamment \'\'\'\'\'se voir \'\'\'\'\'imposer:'),('i','k',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('i','k',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('i','k',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('i','k',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('i','k',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, \'\'\'\'\'y compris au moyen d\'une \'\'\'\'\'concurrence fondée sur \'\'\'\'\'des infrastructures économiquement efficaces;\'\'\'\'\''),('i','k',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('i','k',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('i','k',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('i','k',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les \'\'\'\'\'mesures visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive <s>en la complétant, </s>sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('i','k',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, des \'\'\'\'\'tours \'\'\'\'\'et \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'conduites, des \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('i','k',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'est soumis \'\'\'\'\'à \'\'\'\'\'des obligations au titre \'\'\'\'\'de \'\'\'\'\'l\'article 12 \'\'\'\'\'concernant l\'accès \'\'\'\'\'aux infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé à la boucle locale \'\'\'\'\'en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('i','k',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('i','k',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'analysent comment \'\'\'\'\'ces obligations seraient \'\'\'\'\'imposées de manière proportionnée \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('i','k',2,1,1,'1212f@A','1212f@A',NULL,'fr','<s>f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;</s>'),('i','k',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'spéciales \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive \"cadre\").\'\'\'\'\''),('i','k',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger <s>tout investissement public réalisé et </s>les risques inhérents à \'\'\'\'\'l\'investissement;\'\'\'\'\''),('i','k',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('i','k',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('i','k',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('i','k',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('i','k',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('i','k',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','k',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','k',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','k',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','k',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'6 bis \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','k',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','k',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','k',2,2,5,'0441','0441','044','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, \'\'\'\'\'2, 3 \'\'\'\'\'et \'\'\'\'\'3 bis, \'\'\'\'\'la Commission peut, après consultation de \'\'\'\'\'l\'Agence \'\'\'\'\'européenne \'\'\'\'\'chargée de la sécurité \'\'\'\'\'des \'\'\'\'\'réseaux \'\'\'\'\'et \'\'\'\'\'de l\'information, et \'\'\'\'\'après consultation du \'\'\'\'\'groupe de l\'article 29 et du \'\'\'\'\'contrôleur européen de la protection des données, adopter des \'\'\'\'\'recommandations \'\'\'\'\'concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('b','k',2,2,5,'15@A41','15@A41','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation de \'\'\'\'\'l\'ENISA, du groupe de l\'article 29 \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','k',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','k',2,2,5,'043@A',NULL,'043@A','fr','\'\'\'\'\'3 bis. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public est tenu d\'adresser la notification, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('b','k',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 bis) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à la détection, à la localisation et à l\'élimination d\'erreurs et de défaillances du réseau et à des fins de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('b','k',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','k',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur concerné de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné concerné de cette violation.\'\'\'\'\''),('b','k',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('b','k',2,2,5,'0431','043','0431','fr','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de <s>cette violation. La notification faite à l\'abonné décrit au minimum </s>la <s>nature de la </s>violation \'\'\'\'\'de données \'\'\'\'\'à \'\'\'\'\'caractère personnel ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir \'\'\'\'\'l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et l\'abonné concerné \'\'\'\'\'de la violation \'\'\'\'\'en question, compte tenu des règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 3 bis.\'\'\'\'\''),('b','k',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','k',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','k',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','k',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('b','k',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','k',1,2,5,'03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','k',1,2,5,'043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation de la sécurité, le nombre d\'abonnés concernés et les dommages que les \'\'\'\'\'abonnés \'\'\'\'\'pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte à l\'intégrité physique). Les abonnés \'\'\'\'\'concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant à la sécurité \'\'\'\'\'susceptibles d\'entraîner des risques graves pour la vie privée de l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('b','k',2,2,5,'0442','0442',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','k',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('b','k',2,2,5,'181','181',NULL,'fr','<s>Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('b','k',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','k',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','k',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','k',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','k',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('b','k',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif> \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','k',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','k',2,2,5,'15@A42','15@A42',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','k',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','k',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','k',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('b','k',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','k',2,2,5,'15@A2','15@A2','15@A2','fr','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','k',1,2,5,'15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions \'\'\'\'\'au \'\'\'\'\'besoin.'),('b','k',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','k',2,2,5,'022e','022e','022e','fr','e) \'\'\'\'\'définition transférée à la directive-cadre (“appel”, \'\'\'\'\'une connexion établie au moyen d\'un service \'\'\'\'\'de communications électroniques \'\'\'\'\'accessible au public permettant une communication \'\'\'\'\'vocale bidirectionnelle.)\'\'\'\'\''),('b','k',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','k',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('b','k',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','k',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','k',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('b','k',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','k',0,2,5,'04','04','04','fr','Article 4 − Sécurité du traitement'),('b','k',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','k',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('b','k',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information.\'\'\'\'\''),('b','k',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','k',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','k',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','k',2,2,5,'022h','022h','022h','fr','h) “courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('b','k',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sécurité de la vie humaine;\'\'\'\'\''),('b','k',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','k',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','k',3,1,2,'A1A19','A1A19','A1A19','fr','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE, divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('b','k',2,1,3,'0961','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés \'\'\'\'\'après le \'\'\'\'\'[en fonction de la date de transposition].\'\'\'\'\''),('b','k',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','k',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('b','k',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','k',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','k',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','k',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','k',2,1,3,'084g','084g',NULL,'fr','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.</s>'),('b','k',0,1,3,'09@C','09@C',NULL,'fr','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('b','k',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('b','k',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','k',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].</s>'),('b','k',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('b','k',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','k',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'efficacité d\'utilisation des radiofréquences; ou\'\'\'\'\''),('b','k',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques lorsque \'\'\'\'\'cela est nécessaire pour:'),('b','k',2,1,3,'0932d','0932d','0932d','fr','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','k',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','k',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et</s>'),('b','k',2,1,3,'0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,'),('b','k',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','k',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','k',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements et des innovations efficaces dans des infrastructures nouvelles et renforcées, notamment en tenant compte des risques d\'investissement;\'\'\'\'\''),('b','k',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','k',2,1,3,'092','092','092','fr','2. Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences son utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci, </s>et \'\'\'\'\'effective et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent \'\'\'\'\'conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('b','k',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général <s>conformément au droit communautaire, </s>tel que \'\'\'\'\'défini par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('b','k',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','k',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','k',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.\'\'\'\'\''),('b','k',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('b','k',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>de régulation </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.\'\'\'\'\''),('b','k',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','k',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','k',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la sécurité \'\'\'\'\'de <s>sauvegarde de </s>la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('b','k',2,1,3,'0932c','0932c','0932c','fr','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('b','k',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('b','k',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('b','k',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces réexamens.\'\'\'\'\''),('b','k',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('b','k',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('b','k',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer d\'obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','k',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('a','b',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','b',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','b',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','b',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','b',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','b',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','b',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','b',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','b',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','b',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas o mástiles, cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores en las calles;\'\'\'\'\''),('a','b',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','b',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','b',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','b',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('a','b',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','b',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a','b',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','b',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','b',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','b',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','b',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','b',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','b',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a','b',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','b',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','b',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','b',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','b',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','b',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','b',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y, posteriormente, \'\'\'\'\'de \'\'\'\'\'manera periódica, de que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','b',2,2,4,'206',NULL,'206','es','\'\'\'\'\'6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.\'\'\'\'\''),('a','b',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.\'\'\'\'\''),('a','b',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','b',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios telefónicos disponibles al público, los \'\'\'\'\'consumidores tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, como mínimo:'),('a','b',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.\'\'\'\'\''),('a','b',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','b',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('a','b',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','b',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','b',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a','b',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','b',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('a','b',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','b',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','b',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','b',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a','b',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('a','b',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','b',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','b',2,2,4,'215',NULL,'215','es','\'\'\'\'\'5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','b',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a','b',2,2,4,'201','201','201','es','1. \'\'\'\'\'El presente artículo \'\'\'\'\'se \'\'\'\'\'aplicará \'\'\'\'\'sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas \'\'\'\'\'93/13/CE \'\'\'\'\'y \'\'\'\'\'97/7/CE, \'\'\'\'\'y de la normativa nacional conforme con el Derecho comunitario.'),('a','b',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','b',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','b',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','b',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','b',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','b',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','b',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta los intereses \'\'\'\'\'de <s>la prestación de </s>los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','b',2,2,4,'205',NULL,'205','es','\'\'\'\'\'5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.\'\'\'\'\''),('a','b',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','b',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que proporcionan servicios o redes \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de <s>que </s>los \'\'\'\'\'servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('a','b',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','b',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','b',2,2,4,'214',NULL,'214','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.\'\'\'\'\''),('a','b',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.\'\'\'\'\''),('a','b',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','b',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, incluido un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','b',2,2,4,'203','203','203','es','3. \'\'\'\'\'La información indicada en el apartado 2 también deberá figurar en \'\'\'\'\'los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión <s>o acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a los servicios telefónicos disponibles al público. \'\'\'\'\'Los Estados miembros podrán ampliar el ámbito de \'\'\'\'\'esta obligación \'\'\'\'\'de modo que \'\'\'\'\'cubra \'\'\'\'\'también a otros usuarios finales.'),('a','b',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del \'\'\'\'\'contrato, incluidos los costes directos de conservación del número y otros identificadores;\'\'\'\'\''),('a','b',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','b',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','b',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el \'\'\'\'\'anexo \'\'\'\'\'II, de una información \'\'\'\'\'transparente, comparable, adecuada \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso \'\'\'\'\'y la utilización de \'\'\'\'\'los servicios \'\'\'\'\'mencionados en los artículos 4, 5, 6 \'\'\'\'\'y \'\'\'\'\'7.\'\'\'\'\''),('a','b',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','b',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','b',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','b',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de <s>una empresa de transferir derechos de uso de </s>radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'las comunicaciones electrónicas puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas \'\'\'\'\'y \'\'\'\'\'no discriminatorias \'\'\'\'\'a los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'que <s>no </s>se \'\'\'\'\'presten.\'\'\'\'\''),('a','b',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','b',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;\'\'\'\'\''),('a','b',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','b',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se puedan utilizar todos los tipos \'\'\'\'\'de \'\'\'\'\'tecnología \'\'\'\'\'de \'\'\'\'\'acceso inalámbrico o red radioeléctrica en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','b',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('a','b',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','b',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','b',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','b',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:\'\'\'\'\''),('a','b',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','b',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','b',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('a','b',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.\'\'\'\'\''),('a','b',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o\'\'\'\'\''),('a','b',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.\'\'\'\'\''),('a','b',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','b',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','b',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('a','b',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos;\'\'\'\'\''),('a','b',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','b',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','b',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a','b',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','b',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','b',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión \'\'\'\'\'nº \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','b',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','b',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) cumplir con una restricción de conformidad con el apartado 4.\'\'\'\'\''),('a','b',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','b',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','b',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:\'\'\'\'\''),('a','b',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('a','b',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','b',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','b',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','b',2,1,3,'084g',NULL,'084g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.\'\'\'\'\''),('a','b',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','b',2,1,3,'09@C1c',NULL,'09@C1c','es','\'\'\'\'\'c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;\'\'\'\'\''),('a','b',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].\'\'\'\'\''),('a','b',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','b',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','b',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','b',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.\'\'\'\'\''),('a','b',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','b',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('a','b',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','b',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','b',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','b',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','b',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','b',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','b',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','b',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','b',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('a','b',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','b',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','b',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','b',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','b',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','b',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','b',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','b',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','b',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','b',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','b',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','b',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','b',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','b',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','b',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','b',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','b',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','b',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','b',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','b',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','b',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','b',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.\'\'\'\'\''),('a','b',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','b',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('a','b',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','b',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','b',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','b',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','b',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','b',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','b',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.\'\'\'\'\''),('a','b',2,2,5,'0441',NULL,'0441','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('a','b',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','b',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','b',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','b',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','b',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','b',2,2,5,'043',NULL,'043','es','\'\'\'\'\'3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','b',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','c',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','c',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','c',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','c',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','c',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','c',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','c',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','c',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','c',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','c',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas o mástiles, cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores en las calles;\'\'\'\'\''),('a','c',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','c',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','c',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por las autoridades nacionales de reglamentación.\'\'\'\'\''),('a','c',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('a','c',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','c',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a','c',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','c',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','c',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','c',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','c',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','c',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','c',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a','c',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','c',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','c',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','c',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','c',2,2,4,'20211','2021','20211','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios telefónicos disponibles al público, los \'\'\'\'\'consumidores tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, como mínimo:'),('a','c',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','c',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','c',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y, posteriormente, \'\'\'\'\'de \'\'\'\'\'manera periódica, de que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','c',2,2,4,'206',NULL,'206','es','\'\'\'\'\'6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.\'\'\'\'\''),('a','c',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','c',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido. Los Estados miembros supeditarán la decisión de bloquear el acceso a determinados números o servicios a una revisión judicial.\'\'\'\'\''),('a','c',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','c',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','c',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','c',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a','c',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','c',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('a','c',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','c',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','c',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','c',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','c',2,2,4,'20211h',NULL,'20211h','es','\'\'\'\'\'h) las medidas que habrá de tomar la empresa que suministra la conexión o los servicios a fin de respetar la confidencialidad de los datos personales de los abonados, así como las medidas que podría tomar en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como los mecanismos de indemnización aplicables en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('a','c',2,2,4,'215',NULL,'215','es','\'\'\'\'\'5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','c',2,2,4,'201','201','201','es','1. \'\'\'\'\'El presente artículo \'\'\'\'\'se \'\'\'\'\'aplicará \'\'\'\'\'sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas \'\'\'\'\'93/13/CE \'\'\'\'\'y \'\'\'\'\'97/7/CE, \'\'\'\'\'y de la normativa nacional conforme con el Derecho comunitario.'),('a','c',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de reglamentación podrán adoptar requisitos mínimos de calidad del servicio. Las autoridades nacionales de reglamentación podrán estimar no razonable una limitación impuesta por el proveedor a la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección cuando discrimine en función de la fuente, el destino, el contenido o el tipo de aplicación, o cuando no esté debidamente motivada por el operador.\'\'\'\'\''),('a','c',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','c',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','c',2,2,4,'20211c','2021c','20211c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a','c',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones en detrimento del abonado de las condiciones contractuales propuestas por los operadores que se deriven de una cláusula del contrato que permita cambios unilaterales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones. Si el contrato no contiene una cláusula que permita al operador modificar unilateralmente el contrato, la notificación deberá informar al abonado de su derecho a negarse a aceptar la modificación propuesta y a mantener el contrato inalterado.\'\'\'\'\''),('a','c',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta los intereses \'\'\'\'\'de <s>la prestación de </s>los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','c',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','c',2,2,4,'205',NULL,'205','es','\'\'\'\'\'5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.\'\'\'\'\''),('a','c',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','c',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que proporcionan servicios o redes \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de <s>que </s>los \'\'\'\'\'servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('a','c',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','c',2,2,4,'2021@A',NULL,'2021@A','es','\'\'\'\'\'El contrato también incluirá información pertinente sobre los usos permitidos por ley de las redes de comunicaciones electrónicas y sobre los medios de protección contra los riesgos para la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis.\'\'\'\'\''),('a','c',2,2,4,'214',NULL,'214','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.\'\'\'\'\''),('a','c',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.\'\'\'\'\''),('a','c',2,2,4,'20211d','2021d','20211d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a','c',2,2,4,'20211b','2021b','20211b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('a','c',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','c',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, incluido un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','c',2,2,4,'203','203','203','es','3. \'\'\'\'\'La información indicada en el apartado 2 también deberá figurar en \'\'\'\'\'los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión <s>o acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a los servicios telefónicos disponibles al público. \'\'\'\'\'Los Estados miembros podrán ampliar el ámbito de \'\'\'\'\'esta obligación \'\'\'\'\'de modo que \'\'\'\'\'cubra \'\'\'\'\'también a otros usuarios finales.'),('a','c',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado.\'\'\'\'\''),('a','c',2,2,4,'20211f','2021f','20211f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','c',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','c',2,2,4,'20211g','2021g','20211g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','c',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el \'\'\'\'\'anexo \'\'\'\'\'II, de una información \'\'\'\'\'transparente, comparable, adecuada \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso \'\'\'\'\'y la utilización de \'\'\'\'\'los servicios \'\'\'\'\'mencionados en los artículos 4, 5, 6 \'\'\'\'\'y \'\'\'\'\'7.\'\'\'\'\''),('a','c',2,2,4,'20211a','2021a','20211a','es','a) la identidad y dirección del suministrador;'),('a','c',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','c',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','c',2,2,4,'20211e','2021e','20211e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del \'\'\'\'\'contrato, incluidas las cuotas relacionadas con la conservación del número y otros identificadores y cualquier cuota percibida como consecuencia de la utilización de equipos subvencionados;\'\'\'\'\''),('a','c',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de \'\'\'\'\'radiofrecuencias abiertas a las comunicaciones electrónicas identificadas en sus cuadros nacionales \'\'\'\'\'de \'\'\'\'\'atribución \'\'\'\'\'de <s>uso de </s>radiofrecuencias \'\'\'\'\'y en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas \'\'\'\'\'y \'\'\'\'\'no discriminatorias \'\'\'\'\'a los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'que <s>no </s>se \'\'\'\'\'presten.\'\'\'\'\''),('a','c',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','c',2,1,3,'0932d@B',NULL,'0932d@B','es','\'\'\'\'\'d ter) velar por un uso eficiente del espectro.\'\'\'\'\''),('a','c',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;\'\'\'\'\''),('a','c',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','c',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se puedan utilizar todos los tipos \'\'\'\'\'de \'\'\'\'\'tecnología \'\'\'\'\'de \'\'\'\'\'acceso inalámbrico o red radioeléctrica en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','c',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('a','c',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','c',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','c',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','c',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:\'\'\'\'\''),('a','c',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','c',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','c',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('a','c',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.\'\'\'\'\''),('a','c',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso eficiente de las radiofrecuencias, incluido el uso compartido máximo en aquellos casos en que sea posible, o\'\'\'\'\''),('a','c',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) garantizando la cooperación de las empresas que suministran redes de comunicaciones electrónicas con los sectores afectados para la promoción y la protección de los contenidos legales en las redes y servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','c',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.\'\'\'\'\''),('a','c',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','c',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','c',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('a','c',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos;\'\'\'\'\''),('a','c',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','c',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','c',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a','c',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','c',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','c',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión \'\'\'\'\'nº \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','c',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) cumplir con una restricción de conformidad con el apartado 4.\'\'\'\'\''),('a','c',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','c',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','c',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','c',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:\'\'\'\'\''),('a','c',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','c',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('a','c',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','c',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','c',2,1,3,'084g',NULL,'084g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección decidido contractualmente entre el proveedor y el abonado. Nada de lo recogido en este principio, ni la presencia o ausencia en cualquier contrato de cualquier mención a ese principio, tendrá como resultado dejar de lado las disposiciones de la Directiva 2001/29/CE del Parlamento Europeo y del Consejo, de 22 de mayo de 2001, relativa a la armonización de determinados aspectos de los derechos de autor y derechos afines en la sociedad de la información (DO L 167 de 22.6.2001, p. 10.).\'\'\'\'\''),('a','c',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','c',2,1,3,'0932d@A',NULL,'0932d@A','es','\'\'\'\'\'d bis) tener en cuenta las organizaciones internacionales y regionales relativas al espectro y respetar los planes de frecuencias acordados a nivel internacional, o\'\'\'\'\''),('a','c',2,1,3,'09@C1c',NULL,'09@C1c','es','\'\'\'\'\'c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;\'\'\'\'\''),('a','c',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por las autoridades nacionales de reglamentación.\'\'\'\'\''),('a','c',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','c',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','c',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','c',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.\'\'\'\'\''),('a','c',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','c',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('a','c',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','c',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','c',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','c',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','c',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','c',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','c',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','c',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','c',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión, así como un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad.\'\'\'\'\''),('a','c',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('a','c',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','c',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','c',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','c',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','c',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho interno de conformidad con dicha Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('a','c',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','c',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('a','c',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario \'\'\'\'\'directa o indirectamente mediante todo tipo \'\'\'\'\'de \'\'\'\'\'medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','c',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','c',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que comprenda el control regular de las violaciones de la seguridad;\'\'\'\'\''),('a','c',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','c',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de las disposiciones de las Directivas 95/46/CE y 2006/24/CE, esas medidas comprenderán:\'\'\'\'\''),('a','c',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para \'\'\'\'\'salvaguardar \'\'\'\'\'la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones \'\'\'\'\'electrónicas, así como la protección de los derechos y las libertades de otras personas, \'\'\'\'\'a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','c',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','c',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','c',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','c',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','c',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','c',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','c',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','c',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad nacional de reglamentación deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad nacional de reglamentación pedirá al proveedor de los servicios de comunicaciones electrónicas disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a los abonados directamente afectados por esa violación. La notificación contendrá la información descrita en el apartado 3.\'\'\'\'\''),('a','c',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','c',2,2,5,'043@C',NULL,'043@C','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de los servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a los abonados, cuando pueda demostrarse razonablemente que no existe riesgo para los datos afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica, incluidas, pero no sólo, tecnologías adecuadas de cifrado que hagan incomprensibles los datos en caso de pérdida accidental o ilícita, alteración, difusión o acceso no autorizados a los datos personales transmitidos, almacenados o tratados de otro modo u otras medidas de protección tecnológica adecuadas que restablezcan los datos personales en caso de pérdida accidental o ilícita.\'\'\'\'\''),('a','c',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','c',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','c',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','c',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.\'\'\'\'\''),('a','c',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia u obstaculización de su funcionamiento o disponibilidad, incluida también la distribución de mensajes de comunicación electrónica no solicitados o fraudulentos;\'\'\'\'\''),('a','c',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','c',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','c',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('a','c',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','c',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de reglamentación serán competentes para examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, así como para emitir recomendaciones sobre las mejores prácticas e indicadores de resultados sobre el nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('a','c',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('a','c',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','c',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','c',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','c',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('a','c',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','c',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.\'\'\'\'\''),('a','c',2,2,5,'0441',NULL,'0441','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos y a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el apartado 3 bis.\'\'\'\'\''),('a','c',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','c',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','c',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','c',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','c',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','c',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando esa notificación pudiera socavar los avances de una investigación penal sobre dicha violación.\'\'\'\'\''),('a','c',2,2,5,'043',NULL,'043','es','\'\'\'\'\'3. En caso de violación grave de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público y toda empresa que ofrezca servicios a los consumidores por Internet que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información notificarán dicha violación a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación a la autoridad nacional de reglamentación describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','c',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','d',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','d',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','d',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','d',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','d',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','d',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','d',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','d',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','d',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','d',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas o mástiles, cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores en las calles;\'\'\'\'\''),('a','d',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','d',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','d',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','d',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('a','d',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','d',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a','d',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','d',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','d',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','d',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','d',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','d',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','d',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a','d',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','d',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','d',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','d',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','d',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','d',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','d',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y, posteriormente, \'\'\'\'\'de \'\'\'\'\'manera periódica, de que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','d',2,2,4,'206',NULL,'206','es','\'\'\'\'\'6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.\'\'\'\'\''),('a','d',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, o en relación con el uso del servicio para cometer actos delictivos.\'\'\'\'\''),('a','d',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','d',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios telefónicos disponibles al público, los \'\'\'\'\'consumidores tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, como mínimo:'),('a','d',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de actividad ilícita y perjudicial o uso indebido.\'\'\'\'\''),('a','d',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones legales no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','d',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('a','d',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','d',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','d',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a','d',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','d',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('a','d',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','d',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','d',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','d',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a','d',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios legales ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('a','d',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','d',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','d',2,2,4,'215',NULL,'215','es','\'\'\'\'\'5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','d',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a','d',2,2,4,'201','201','201','es','1. \'\'\'\'\'El presente artículo \'\'\'\'\'se \'\'\'\'\'aplicará \'\'\'\'\'sin perjuicio de la normativa comunitaria en materia de protección de los \'\'\'\'\'consumidores y de las demás normas \'\'\'\'\'en \'\'\'\'\'materia de transparencia al prestar servicios de medios de comunicación, en \'\'\'\'\'particular las Directivas \'\'\'\'\'89/552/CEE, 93/13/CE \'\'\'\'\'y \'\'\'\'\'97/7/CE, \'\'\'\'\'y de la normativa nacional conforme con el Derecho comunitario.'),('a','d',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','d',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','d',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','d',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','d',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','d',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','d',2,2,4,'206@A',NULL,'206@A','es','\'\'\'\'\'6 bis. Los Estados miembros velarán por que los abonados reciban información clara en caso de violación repetida de los derechos de autor y de los derechos afines de manera que puedan poner fin a sus actividades ilegales.\'\'\'\'\''),('a','d',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta los intereses \'\'\'\'\'de <s>la prestación de </s>los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','d',2,2,4,'205',NULL,'205','es','\'\'\'\'\'5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos o de ejecutar cualquier aplicación o servicio de su elección.\'\'\'\'\''),('a','d',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','d',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que proporcionan servicios o redes \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de <s>que </s>los \'\'\'\'\'servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('a','d',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','d',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','d',2,2,4,'214',NULL,'214','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.\'\'\'\'\''),('a','d',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.\'\'\'\'\''),('a','d',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','d',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, incluido un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','d',2,2,4,'203','203','203','es','3. \'\'\'\'\'La información indicada en el apartado 2 también deberá figurar en \'\'\'\'\'los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión <s>o acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a los servicios telefónicos disponibles al público. \'\'\'\'\'Los Estados miembros podrán ampliar el ámbito de \'\'\'\'\'esta obligación \'\'\'\'\'de modo que \'\'\'\'\'cubra \'\'\'\'\'también a otros usuarios finales.'),('a','d',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del \'\'\'\'\'contrato, incluidos los costes directos de conservación del número y otros identificadores;\'\'\'\'\''),('a','d',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','d',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','d',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el \'\'\'\'\'anexo \'\'\'\'\'II, de una información \'\'\'\'\'transparente, comparable, adecuada \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso \'\'\'\'\'y la utilización de \'\'\'\'\'los servicios \'\'\'\'\'mencionados en los artículos 4, 5, 6 \'\'\'\'\'y \'\'\'\'\'7.\'\'\'\'\''),('a','d',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','d',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','d',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','d',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quáter se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de \'\'\'\'\'radiofrecuencias disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas determinadas en sus cuadros nacionales \'\'\'\'\'de \'\'\'\'\'atribución \'\'\'\'\'de radiofrecuencias \'\'\'\'\'y en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'Unión Internacional \'\'\'\'\'de \'\'\'\'\'Telecomunicaciones (UIT) puedan prestarse todos \'\'\'\'\'los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas. Los Estados miembros podrán, \'\'\'\'\'no \'\'\'\'\'obstante, prever medidas proporcionadas y \'\'\'\'\'no \'\'\'\'\'discriminatorias para los tipos \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','d',2,1,3,'09@C1@A',NULL,'09@C1@A','es','\'\'\'\'\'Estas medidas de ejecución no afectarán a las medidas adoptadas a escala comunitaria o nacional, de conformidad con el Derecho comunitario, destinadas a fomentar objetivos de interés general, en particular en lo que respecta a la regulación de los contenidos y a la política audiovisual.\'\'\'\'\''),('a','d',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','d',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','d',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se puedan utilizar todos los tipos \'\'\'\'\'de \'\'\'\'\'tecnología \'\'\'\'\'de \'\'\'\'\'acceso inalámbrico o red radioeléctrica en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','d',2,1,3,'095@A',NULL,'095@A','es','\'\'\'\'\'5 bis. Será competencia de los Estados miembros definir, de conformidad con su legislación nacional, el alcance, la naturaleza y la duración de las medidas encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('a','d',2,1,3,'09@C11c',NULL,'09@C11c','es','\'\'\'\'\'c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;\'\'\'\'\''),('a','d',2,1,3,'09@C11A',NULL,'09@C11A','es','\'\'\'\'\'-a) armonizar las normas relativas a la disponibilidad y el uso eficiente de las radiofrecuencias de conformidad con el artículo 9;\'\'\'\'\''),('a','d',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','d',2,1,3,'09@C11',NULL,'09@C11','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, no obstante lo dispuesto en el artículo 8 bis, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:\'\'\'\'\''),('a','d',2,1,3,'09@C11b',NULL,'09@C11b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('a','d',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','d',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','d',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','d',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('a','d',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de los objetivos de interés general a que se refieren los apartados 3 y 4.\'\'\'\'\''),('a','d',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o\'\'\'\'\''),('a','d',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en las redes y los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','d',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo se podrá imponer una medida que prohíba la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana o de evitar interferencias perjudiciales.\'\'\'\'\''),('a','d',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','d',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','d',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('a','d',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos;\'\'\'\'\''),('a','d',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','d',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('a','d',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a','d',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','d',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','d',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión \'\'\'\'\'nº \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','d',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) realizar un objetivo de interés general de conformidad con el apartado 4.\'\'\'\'\''),('a','d',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','d',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','d',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','d',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:\'\'\'\'\''),('a','d',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','d',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('a','d',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','d',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','d',2,1,3,'084g',NULL,'084g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder cualquier aplicación y/o servicio legal de su elección.\'\'\'\'\''),('a','d',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','d',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Esas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 22, apartado 3. En la aplicación de las disposiciones de las letras a) a c) del presente apartado, la Comisión podrá estar asistida por el RSPC.\'\'\'\'\''),('a','d',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','d',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','d',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','d',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.\'\'\'\'\''),('a','d',2,1,3,'09@C11a',NULL,'09@C11a','es','\'\'\'\'\'a) identificar las bandas para las cuales se permite transferir o arrendar directamente entre empresas los derechos de uso, sin perjuicio de los dispuesto en el apartado 1 del artículo 9 ter, excluidas las radiofrecuencias previstas por los Estados miembros para servicios de radiodifusión;\'\'\'\'\''),('a','d',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','d',2,1,3,'09@C11B',NULL,'09@C11B','es','\'\'\'\'\'-a bis) garantizar la publicación, coordinada y oportuna, de información sobre la atribución, la disponibilidad y el uso de las radiofrecuencias;\'\'\'\'\''),('a','d',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('a','d',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','d',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','d',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','d',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','d',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','d',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','d',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','d',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','d',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('a','d',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','d',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','d',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','d',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','d',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) En el momento de aplicar las medidas adoptadas para trasponer la presente Directiva, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también velar por que la interpretación de ésta que tomen como base no entre en conflicto con los derechos fundamentales o con otros principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('a','d',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','d',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','d',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','d',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','d',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para \'\'\'\'\'salvaguardar \'\'\'\'\'la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones \'\'\'\'\'electrónicas, o la protección de los derechos y las libertades de otras personas, \'\'\'\'\'a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','d',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','d',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','d',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo \'\'\'\'\'15 y con la Carta de los Derechos Fundamentales de la Unión Europea. \'\'\'\'\'El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','d',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','d',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','d',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','d',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','d',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','d',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','d',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','d',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, con arreglo a la Carta de Derechos Fundamentales de la Unión Europea. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','d',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.\'\'\'\'\''),('a','d',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','d',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','d',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('a','d',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','d',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','d',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','d',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','d',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','d',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.\'\'\'\'\''),('a','d',2,2,5,'0441',NULL,'0441','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('a','d',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','d',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','d',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','d',1,2,5,'04:31',NULL,'04:31','es','\'\'\'\'\'(31) Conviene prever la posibilidad de adoptar medidas de ejecución con vistas al establecimiento de un conjunto común de requisitos para lograr un nivel adecuado de protección de la intimidad y la seguridad de los datos personales transmitidos o tratados en relación con el uso lícito de redes de comunicaciones electrónicas en el mercado interior.\'\'\'\'\''),('a','d',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','d',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','d',2,2,5,'043',NULL,'043','es','\'\'\'\'\'3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','d',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','e',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','e',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','e',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','e',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','e',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','e',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','e',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','e',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','e',2,1,1,'1212f','1212f',NULL,'es','<s>f) faciliten la coubicación u otras modalidades de compartición de instalaciones, como conductos, edificios y mástiles;</s>'),('a','e',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','e',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','e',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','e',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por las autoridades nacionales de reglamentación.\'\'\'\'\''),('a','e',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('a','e',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a','e',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','e',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','e',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','e',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','e',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','e',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','e',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','e',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a','e',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','e',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','e',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','e',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','e',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','e',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','e',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y, posteriormente, \'\'\'\'\'de \'\'\'\'\'manera periódica, de que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','e',2,2,4,'206',NULL,'206','es','\'\'\'\'\'6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.\'\'\'\'\''),('a','e',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.\'\'\'\'\''),('a','e',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','e',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios telefónicos disponibles al público, los \'\'\'\'\'consumidores tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, como mínimo:'),('a','e',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.\'\'\'\'\''),('a','e',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','e',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('a','e',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','e',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','e',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a','e',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','e',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios en general y por los usuarios finales con discapacidad en particular, así como su utilización. Debe prestarse debida atención a los objetivos políticos y a los principios de reglamentación establecidos en el artículo 8 de la Directiva 2002/21/CE.\'\'\'\'\''),('a','e',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','e',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','e',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','e',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a','e',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('a','e',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','e',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','e',2,2,4,'215',NULL,'215','es','\'\'\'\'\'5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','e',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a','e',2,2,4,'201','201','201','es','1. \'\'\'\'\'El presente artículo \'\'\'\'\'se \'\'\'\'\'aplicará \'\'\'\'\'sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas \'\'\'\'\'93/13/CE \'\'\'\'\'y \'\'\'\'\'97/7/CE, \'\'\'\'\'y de la normativa nacional conforme con el Derecho comunitario.'),('a','e',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','e',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','e',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','e',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','e',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','e',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','e',2,2,4,'206@A',NULL,'206@A','es','\'\'\'\'\'6 bis. Los Estados miembros velarán por garantizar la libertad de elección de los consumidores y establecerán un nivel adecuado de protección frente a los productos que restringen indebidamente esta libertad, tales como contratos con una duración excesiva, vinculación a productos y tasas o penalizaciones por cambiar de proveedor.\'\'\'\'\''),('a','e',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta los intereses \'\'\'\'\'de <s>la prestación de </s>los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','e',2,2,4,'205',NULL,'205','es','\'\'\'\'\'5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.\'\'\'\'\''),('a','e',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','e',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que proporcionan servicios o redes \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de <s>que </s>los \'\'\'\'\'servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('a','e',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','e',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','e',2,2,4,'214',NULL,'214','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.\'\'\'\'\''),('a','e',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.\'\'\'\'\''),('a','e',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','e',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, incluido un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','e',2,2,4,'203','203','203','es','3. \'\'\'\'\'La información indicada en el apartado 2 también deberá figurar en \'\'\'\'\'los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión <s>o acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a los servicios telefónicos disponibles al público. \'\'\'\'\'Los Estados miembros podrán ampliar el ámbito de \'\'\'\'\'esta obligación \'\'\'\'\'de modo que \'\'\'\'\'cubra \'\'\'\'\'también a otros usuarios finales.'),('a','e',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del \'\'\'\'\'contrato, incluidos los costes directos de conservación del número y otros identificadores;\'\'\'\'\''),('a','e',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','e',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','e',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el \'\'\'\'\'anexo \'\'\'\'\'II, de una información \'\'\'\'\'transparente, comparable, adecuada \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones \'\'\'\'\'generales. Esta información se publicará de una forma fácilmente accesible.\'\'\'\'\''),('a','e',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','e',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','e',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','e',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) permitir acuerdos comerciales flexibles en material de inversión y de reparto de riesgo entre los nuevos operadores de las redes de acceso.\'\'\'\'\''),('a','e',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'facilitarán, en \'\'\'\'\'la \'\'\'\'\'medida \'\'\'\'\'de \'\'\'\'\'lo posible, en las bandas \'\'\'\'\'de <s>transferir derechos de uso de </s>radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'las comunicaciones electrónicas el uso \'\'\'\'\'de \'\'\'\'\'todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas, \'\'\'\'\'con arreglo a \'\'\'\'\'sus respectivos planes \'\'\'\'\'nacionales de \'\'\'\'\'frecuencias \'\'\'\'\'y <s>se hagan públicas. Las autoridades nacionales de reglamentación velarán por que no se falsee la competencia como resultado de estas transferencias. Cuando se haya armonizado el uso de las radiofrecuencias </s>a \'\'\'\'\'los Reglamentos \'\'\'\'\'de \'\'\'\'\'radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT. Los Estados miembros podrán, \'\'\'\'\'no \'\'\'\'\'obstante, prever restricciones proporcionadas y no discriminatorias a los tipos \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','e',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) ser previsible durante un plazo que se corresponda con el tiempo necesario para lograr la rentabilidad de unas inversiones importantes;\'\'\'\'\''),('a','e',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) identificar y recomendar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso, incluidas las frecuencias previstas por los Estados miembros para determinados servicios que, como resultado del desarrollo tecnológico, utilizarán plenamente el dividendo digital, excluidas las frecuencias previstas por los Estados miembros para los servicios de radiodifusión.\'\'\'\'\''),('a','e',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis) Las autoridades nacionales de reglamentación velarán por que se cree un entorno reglamentario adecuado para la realización de inversiones competitivas en nuevas redes de acceso, lo que constituye una oportunidad única para la innovación y la competencia basada en una plataforma que prepare la vía a la desregulación. Entre otros aspectos, este entorno reglamentario debería reunir las siguientes características:\'\'\'\'\''),('a','e',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos \'\'\'\'\'que \'\'\'\'\'en el párrafo segundo o en \'\'\'\'\'las \'\'\'\'\'medidas adoptadas \'\'\'\'\'de \'\'\'\'\'conformidad con los artículos 9 quáter y 9 quinquies se disponga otra cosa, los Estados miembros facilitarán, en la medida de lo posible, el \'\'\'\'\'uso de \'\'\'\'\'todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'asignadas \'\'\'\'\'a \'\'\'\'\'los servicios de comunicaciones electrónicas con arreglo a sus respectivos planes nacionales de frecuencias y a los Reglamentos de radiocomunicaciones de la UIT.\'\'\'\'\''),('a','e',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','e',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) permitir una ventaja en términos de competencia como consecuencia de una implantación geográfica más rápida fomentado, así, el despliegue de redes;\'\'\'\'\''),('a','e',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','e',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','e',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','e',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','e',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:\'\'\'\'\''),('a','e',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'b) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, incluidos los servicios de radiodifusión y considerando la necesidad de un mejor acceso de todos los ciudadanos a la sociedad de la información.\'\'\'\'\''),('a','e',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','e',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('a','e',2,1,3,'0841g',NULL,'0841g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.\'\'\'\'\''),('a','e',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) cumplir una obligación en virtud de un acuerdo internacional relativo al uso de las radiofrecuencias o los Reglamentos de radiocomunicaciones de la UIT.\'\'\'\'\''),('a','e',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4. Entra dentro de las competencias de cada Estado miembro definir el alcance y la naturaleza de eventuales excepciones.\'\'\'\'\''),('a','e',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) velar por un uso eficiente del espectro, o\'\'\'\'\''),('a','e',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana o garantizar la consecución de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario.\'\'\'\'\''),('a','e',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','e',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','e',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, los Estados miembros respetarán los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('a','e',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos;\'\'\'\'\''),('a','e',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','e',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las restricciones que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la prestación de servicios universales o públicos, la promoción de la cohesión social, regional y territorial, el uso eficiente de las radiofrecuencias y la gestión eficaz del espectro a fin de tener en cuenta los compromisos y prácticas internacionales o la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','e',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','e',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a','e',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) atraer recursos de los mercados financieros para dar lugar a mayores inversiones iniciales en las nuevas redes de acceso; y\'\'\'\'\''),('a','e',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, lo que puede contribuir a la realización de economías de escala \'\'\'\'\'y \'\'\'\'\'a la interoperabilidad de los servicios en beneficio de los consumidores y \'\'\'\'\'con arreglo a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','e',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','e',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','e',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) cumplir con una restricción de conformidad con el apartado 4.\'\'\'\'\''),('a','e',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','e',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','e',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:\'\'\'\'\''),('a','e',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('a','e',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','e',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','e',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','e',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) aspirar a alcanzar el máximo marco geográfico de la competencia basada en una plataforma;\'\'\'\'\''),('a','e',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','e',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','e',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','e',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.\'\'\'\'\''),('a','e',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','e',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','e',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('a','e',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','e',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','e',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','e',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','e',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','e',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','e',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','e',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','e',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('a','e',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','e',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','e',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','e',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','e',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','e',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','e',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','e',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','e',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','e',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','e',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','e',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis.\'\'\'\'\''),('a','e',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','e',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','e',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','e',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','e',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','e',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar \'\'\'\'\'dos \'\'\'\'\'años después de la \'\'\'\'\'entrada \'\'\'\'\'en \'\'\'\'\'vigor de la presente Directiva, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, así como el Tratado de Lisboa, en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16 del Tratado de Funcionamiento de la Unión Europea, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','e',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','e',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 14 bis, apartado 2.\'\'\'\'\''),('a','e',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','e',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.\'\'\'\'\''),('a','e',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','e',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('a','e',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','e',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','e',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','e',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','e',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','e',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','e',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.\'\'\'\'\''),('a','e',2,2,5,'0441',NULL,'0441','es','\'\'\'\'\'4. Para garantizar una aplicación armonizada y proporcional de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), a las partes interesadas y al Supervisor Europeo de Protección de Datos, adoptará medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('a','e',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','e',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','e',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','e',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','e',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','e',2,2,5,'043',NULL,'043','es','\'\'\'\'\'3. En caso de violación grave de la seguridad que provoque la destrucción accidental, o la difusión o el acceso no autorizados, de datos personales que no se hayan hecho incomprensibles por medios tecnológicos, transmitidos, almacenados o tratados de otro modo durante la prestación de servicios de comunicaciones electrónicas disponibles al público en la Comunidad, y que pueda causar un perjuicio importante a los abonados, el proveedor de los servicios de comunicaciones electrónicas públicos o privados cuyos abonados pudieran verse afectados por la violación notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación del Estado en el que se haya prestado el servicio sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','e',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','f',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','f',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','f',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','f',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','f',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','f',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','f',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','f',2,1,1,'1212b@A',NULL,'1212b@A','es','\'\'\'\'\'b bis) concluyan acuerdos de uso compartido de las redes de acceso radioeléctrico para cubrir zonas lejanas o no rentables a fin de ofrecer y dar acceso a una gama múltiple de servicios en todo el territorio de cada uno de los Estados miembros en beneficio de los consumidores y del medio ambiente.\'\'\'\'\''),('a','f',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','f',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','f',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas o mástiles, cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores en las calles;\'\'\'\'\''),('a','f',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','f',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','f',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','f',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('a','f',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','f',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a','f',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','f',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','f',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','f',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','f',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','f',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','f',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a','f',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','f',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','f',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','f',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','f',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','f',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','f',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y, posteriormente, \'\'\'\'\'de \'\'\'\'\'manera periódica, de que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','f',2,2,4,'206',NULL,'206','es','\'\'\'\'\'6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.\'\'\'\'\''),('a','f',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.\'\'\'\'\''),('a','f',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','f',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios telefónicos disponibles al público, los \'\'\'\'\'consumidores tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, como mínimo:'),('a','f',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.\'\'\'\'\''),('a','f',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','f',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('a','f',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','f',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','f',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a','f',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','f',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('a','f',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','f',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','f',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','f',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a','f',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('a','f',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','f',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','f',2,2,4,'215',NULL,'215','es','\'\'\'\'\'5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','f',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a','f',2,2,4,'201','201','201','es','1. \'\'\'\'\'El presente artículo \'\'\'\'\'se \'\'\'\'\'aplicará \'\'\'\'\'sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas \'\'\'\'\'93/13/CE \'\'\'\'\'y \'\'\'\'\'97/7/CE, \'\'\'\'\'y de la normativa nacional conforme con el Derecho comunitario.'),('a','f',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','f',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','f',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','f',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','f',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','f',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','f',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta los intereses \'\'\'\'\'de <s>la prestación de </s>los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','f',2,2,4,'205',NULL,'205','es','\'\'\'\'\'5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.\'\'\'\'\''),('a','f',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','f',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que proporcionan servicios o redes \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de <s>que </s>los \'\'\'\'\'servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('a','f',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','f',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','f',2,2,4,'214',NULL,'214','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.\'\'\'\'\''),('a','f',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.\'\'\'\'\''),('a','f',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','f',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, incluido un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','f',2,2,4,'203','203','203','es','3. \'\'\'\'\'La información indicada en el apartado 2 también deberá figurar en \'\'\'\'\'los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión <s>o acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a los servicios telefónicos disponibles al público. \'\'\'\'\'Los Estados miembros podrán ampliar el ámbito de \'\'\'\'\'esta obligación \'\'\'\'\'de modo que \'\'\'\'\'cubra \'\'\'\'\'también a otros usuarios finales.'),('a','f',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del \'\'\'\'\'contrato, incluidos los costes directos de conservación del número y otros identificadores;\'\'\'\'\''),('a','f',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','f',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','f',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el \'\'\'\'\'anexo \'\'\'\'\'II, de una información \'\'\'\'\'transparente, comparable, adecuada \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso \'\'\'\'\'y la utilización de \'\'\'\'\'los servicios \'\'\'\'\'mencionados en los artículos 4, 5, 6 \'\'\'\'\'y \'\'\'\'\'7.\'\'\'\'\''),('a','f',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','f',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','f',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','f',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de <s>una empresa de transferir derechos de uso de </s>radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'las comunicaciones electrónicas puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas \'\'\'\'\'y \'\'\'\'\'no discriminatorias \'\'\'\'\'a los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'que <s>no </s>se \'\'\'\'\'presten.\'\'\'\'\''),('a','f',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','f',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;\'\'\'\'\''),('a','f',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','f',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se puedan utilizar todos los tipos \'\'\'\'\'de \'\'\'\'\'tecnología \'\'\'\'\'de \'\'\'\'\'acceso inalámbrico o red radioeléctrica en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','f',2,1,3,'095@A',NULL,'095@A','es','\'\'\'\'\'5 bis. Entra dentro de las competencias de cada Estado miembro definir el alcance, la naturaleza y la duración de las restricciones encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación, de conformidad con su legislación nacional.\'\'\'\'\''),('a','f',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('a','f',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','f',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','f',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','f',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión, de acuerdo con las ANR, podrá recomendar las medidas de ejecución apropiadas para:\'\'\'\'\''),('a','f',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio. Todas las excepciones serán conformes a lo dispuesto en los apartados 3 y 4 del artículo 9.\'\'\'\'\''),('a','f',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','f',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión puede, de acuerdo con las ANR, estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión no 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico).\'\'\'\'\''),('a','f',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.\'\'\'\'\''),('a','f',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o\'\'\'\'\''),('a','f',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en el marco de tales redes y servicios.\'\'\'\'\''),('a','f',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.\'\'\'\'\'');
INSERT INTO `tp_diff_texts` VALUES ('a','f',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','f',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','f',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados y por que la atribución y asignación de frecuencias de espectro radioeléctrico por las autoridades nacionales de reglamentación garantice una competencia efectiva, teniendo en cuenta los planes nacionales de frecuencias radioeléctricas respectivos y las decisiones previas de las organizaciones internacionales relacionadas con la gestión de las frecuencias del espectro radioeléctrico.\'\'\'\'\''),('a','f',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos;\'\'\'\'\''),('a','f',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','f',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','f',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a','f',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','f',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','f',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las \'\'\'\'\'radiofrecuencias, siempre que sea posible, \'\'\'\'\'en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro \'\'\'\'\'radioeléctrico), tomando en consideración los planes nacionales de radiofrecuencias respectivos y las decisiones previas de las organizaciones internacionales relacionadas con la gestión de las frecuencias del espectro radioeléctrico.\'\'\'\'\''),('a','f',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) cumplir con una restricción de conformidad con el apartado 4, incluidas las restricciones encaminadas a garantizar la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('a','f',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','f',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','f',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','f',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:\'\'\'\'\''),('a','f',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','f',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('a','f',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','f',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','f',2,1,3,'084g',NULL,'084g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.\'\'\'\'\''),('a','f',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','f',2,1,3,'09@C1c',NULL,'09@C1c','es','\'\'\'\'\'c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;\'\'\'\'\''),('a','f',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].\'\'\'\'\''),('a','f',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','f',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','f',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) evitar distorsiones de la competencia.\'\'\'\'\''),('a','f',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','f',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.\'\'\'\'\''),('a','f',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','f',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('a','f',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','f',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','f',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('a','f',2,2,5,'04411',NULL,'04411','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis, 3 ter y 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, deberá recomendar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('a','f',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','f',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','f',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','f',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de seguridad;\'\'\'\'\''),('a','f',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('a','f',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('a','f',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('a','f',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que comprenda el control regular de las violaciones de la seguridad;\'\'\'\'\''),('a','f',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','f',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de las disposiciones de las Directivas 95/46/CE y 2006/24/CE, esas medidas comprenderán:\'\'\'\'\''),('a','f',1,2,5,'03:28@A2',NULL,'03:28@A2','es','\'\'\'\'\'En los próximos dos años, la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de datos.\'\'\'\'\''),('a','f',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','f',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','f',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','f',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','f',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','f',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por esa violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('a','f',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','f',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','f',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','f',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes deben notificarse inmediatamente a la autoridad nacional de reglamentación o la autoridad competente. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por esa violación.\'\'\'\'\''),('a','f',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','f',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','f',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea la controladora de los datos y proveedora de servicios de la sociedad de la información, notificaran a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('a','f',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','f',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','f',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales deben también controlar si las empresas han ejecutado fielmente sus obligaciones de notificación con arreglo al presente artículo e imponer las sanciones correspondientes, incluida la publicación, si procede, en caso de violación.\'\'\'\'\''),('a','f',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','f',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','f',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','f',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','f',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','f',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1 bis. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán a las autoridades independientes encargadas de la protección de los datos, sin demora injustificada, de toda las petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1 del artículo 15, incluida la justificación legal dada y el procedimiento legal seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales interesadas en los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('a','f',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','f',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','f',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','f',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a los interesados, cuando pueda demostrarse razonablemente que no existe riesgo para los datos afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica, incluidas.\'\'\'\'\''),('a','f',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'En sus informe anuales, los proveedores notificarán a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('a','f',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','f',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','f',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','f',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','f',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','f',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario \'\'\'\'\'tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','f',1,2,5,'03:28@A1',NULL,'03:28@A1','es','\'\'\'\'\'(28 bis) Para los fines de la presente Directiva, el protocolo de direcciones de Internet se considerará datos personales sólo si pueden estar directamente vinculadas a una única persona o en conjunción con otros datos.\'\'\'\'\''),('a','f',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','f',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La presente Directiva armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y del derecho a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('a','f',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones - incluidas las sanciones penales, donde proceda - aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','f',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de pérdida accidental o ilícita, alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harían incomprensibles los datos a terceros o, en caso de pérdida accidental o ilícita de las medidas de protección tecnológica, pondría los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('a','f',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','f',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','f',2,2,5,'181','181','181','es','\'\'\'\'\'18. \'\'\'\'\'La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar \'\'\'\'\'dos \'\'\'\'\'años después de la \'\'\'\'\'entrada \'\'\'\'\'en \'\'\'\'\'vigor de la presente Directiva, previa consulta al Grupo de trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, así como el Tratado de Lisboa, en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','f',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- Medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('a','f',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Tales medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('a','f',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','f',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de reglamentación serán competentes para examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, así como para emitir recomendaciones sobre las mejores prácticas e indicadores de resultados sobre el nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('a','f',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- Medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente jurídicos y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('a','f',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','f',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información notificarán dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con la legislación particular del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','f',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','f',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la presente Directiva se entenderá de manera que la difusión de datos personales en el contexto del artículo 8 de la Directiva 2004/48 sea sin perjuicio de la presente Directiva ni de la Directiva 1995/46/CE cuando tenga lugar a raíz de una solicitud justificada, esto es, con fundamento suficiente, y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('a','f',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('a','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la presente Directiva especifican y completan la Directiva 95/46/CE a los efectos mencionados en el apartado 1 y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('a','f',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 y a los reguladores pertinentes.\'\'\'\'\''),('a','f',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, en particular, para fines de información sobre las mejores soluciones disponibles, tanto desde el punto de vista técnico como económico, adecuadas para mejorar la aplicación de la Directiva.\'\'\'\'\''),('a','f',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando esa notificación pudiera socavar los avances de una investigación penal relacionada con dicha violación grave.\'\'\'\'\''),('a','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('a','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','g',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('a','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','g',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;\'\'\'\'\''),('a','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','g',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('a','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('a','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','g',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('a','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('a','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','g',2,2,4,'2051a',NULL,'2051a','es','\'\'\'\'\'a) de acceder, de usar o de distribuir contenidos;\'\'\'\'\''),('a','g',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','g',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','g',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y posteriormente, \'\'\'\'\'de \'\'\'\'\'que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','g',2,2,4,'2231',NULL,'2231','es','\'\'\'\'\'3. Los Estados miembros velarán por garantizar la transparencia de los servicios en las redes y evitarán la discriminación contra la competencia en los servicios. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, las autoridades nacionales de reglamentación, previa consulta a [xxx] y a la Comisión, podrán adoptar requisitos mínimos de calidad del servicio para las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán de conformidad con el procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('a','g',2,2,4,'206',NULL,'206','es','\'\'\'\'\'6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y posteriormente, de su obligación de respetar los derechos de autor y derechos afines.\'\'\'\'\''),('a','g',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.\'\'\'\'\''),('a','g',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','g',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios telefónicos disponibles al público, los \'\'\'\'\'consumidores tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, como mínimo:'),('a','g',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.\'\'\'\'\''),('a','g',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos, servicios o aplicaciones no esté sometido a restricciones irrazonables y, por ejemplo, que se aborden las condiciones irrazonables de acceso al por mayor.\'\'\'\'\''),('a','g',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'cualquier restricción en cuanto a las posibilidades de acceder y utilizar servicios y contenidos mencionados en el apartado 5, \'\'\'\'\'los niveles de calidad del servicio que se ofrecen y el plazo para la conexión \'\'\'\'\'inicial, así como cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal;\'\'\'\'\''),('a','g',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','g',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a','g',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a','g',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('a','g',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá introducir directrices y adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública.\'\'\'\'\''),('a','g',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','g',2,2,4,'207@A',NULL,'207@A','es','\'\'\'\'\'7 bis. Los Estados miembros velarán porque, cuando se celebren contratos entre abonados y empresas que proporcionan servicios o redes de comunicaciones electrónicas, se pregunte expresamente a los clientes en el momento de la celebración del contrato si desean que se incluya información pertinente en las bases de datos para guías telefónicas y de qué modo desean ejercer la opción de que determinada información se incluya en la base de datos pero no se revele a los usuarios del servicio de información sobre números de abonado.\'\'\'\'\''),('a','g',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','g',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','g',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a','g',2,2,4,'2051b',NULL,'2051b','es','\'\'\'\'\'b) de acceder o de ejecutar aplicaciones y servicios de su elección; y/o\'\'\'\'\''),('a','g',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('a','g',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','g',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Sin perjuicio de lo establecido en el párrafo primero, las empresas proveedoras de redes públicas de comunicaciones podrán aplicar una gestión razonable de la red.\'\'\'\'\''),('a','g',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','g',2,2,4,'215',NULL,'215','es','\'\'\'\'\'5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','g',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a','g',2,2,4,'201','201','201','es','1. \'\'\'\'\'El presente artículo \'\'\'\'\'se \'\'\'\'\'aplicará \'\'\'\'\'sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas \'\'\'\'\'93/13/CE \'\'\'\'\'y \'\'\'\'\'97/7/CE, \'\'\'\'\'y de la normativa nacional conforme con el Derecho comunitario.'),('a','g',2,2,4,'2051',NULL,'2051','es','\'\'\'\'\'5. Los Estados miembros velarán, y harán cumplir sin demora cuando sea necesario, por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, en particular, en cuanto a restricciones técnicas y de precios o tarifas, de cualquier limitación impuesta por el proveedor a su capacidad:\'\'\'\'\''),('a','g',2,2,4,'2051c',NULL,'2051c','es','\'\'\'\'\'c) de gestionar o utilizar contenidos, servicios o aplicaciones en sus equipamientos terminales.\'\'\'\'\''),('a','g',2,2,4,'2052',NULL,'2052','es','\'\'\'\'\'Esta información se publicará de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('a','g',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','g',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','g',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','g',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones. Este derecho sólo se podrá ejercer si las modificaciones son desfavorables para el abonado.\'\'\'\'\''),('a','g',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','g',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta los intereses \'\'\'\'\'de <s>la prestación de </s>los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','g',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','g',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que proporcionan servicios o redes \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de <s>que </s>los \'\'\'\'\'servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('a','g',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','g',2,2,4,'223@A',NULL,'223@A','es','\'\'\'\'\'3 bis. Para garantizar que no esté sometida a restricciones irrazonables la capacidad de acceder o de distribuir contenidos legales o de ejecutar aplicaciones o servicios legales de su elección, los Estados miembros velarán por que las autoridades nacionales de reglamentación garanticen que estén debidamente justificadas todas las limitaciones impuestas por las empresas que proporcionan redes públicas de comunicaciones o servicios a la capacidad de los usuarios de acceder o de distribuir contenidos legales.\'\'\'\'\''),('a','g',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','g',2,2,4,'214',NULL,'214','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.\'\'\'\'\''),('a','g',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.\'\'\'\'\''),('a','g',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','g',2,2,4,'203','203','203','es','3. \'\'\'\'\'La información indicada en el apartado 2 también deberá figurar en \'\'\'\'\'los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión <s>o acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a los servicios telefónicos disponibles al público. \'\'\'\'\'Los Estados miembros podrán ampliar el ámbito de \'\'\'\'\'esta obligación \'\'\'\'\'de modo que \'\'\'\'\'cubra \'\'\'\'\'también a otros usuarios finales.'),('a','g',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, \'\'\'\'\'exijan \'\'\'\'\'a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, con especial hincapié en la información facilitada a los usuarios finales con discapacidad sobre un acceso equivalente. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','g',2,2,4,'210',NULL,'210','es','\'\'\'\'\'-1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 2005/29/CE, y de la normativa nacional conforme con el Derecho comunitario.\'\'\'\'\''),('a','g',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del \'\'\'\'\'contrato, incluidos los costes directos de conservación del número y otros identificadores;\'\'\'\'\''),('a','g',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','g',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','g',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el \'\'\'\'\'anexo \'\'\'\'\'II, de una información \'\'\'\'\'transparente, comparable, adecuada \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso \'\'\'\'\'y la utilización de \'\'\'\'\'los servicios \'\'\'\'\'mencionados en los artículos 4, 5, 6 \'\'\'\'\'y \'\'\'\'\'7.\'\'\'\'\''),('a','g',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','g',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','g',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión podrá introducir directrices, tal como directrices para especificar la metodología o los procedimientos.\'\'\'\'\''),('a','g',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('a','g',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de <s>una empresa de transferir derechos de uso de </s>radiofrecuencias \'\'\'\'\'disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas de conformidad \'\'\'\'\'con <s>arreglo a </s>los \'\'\'\'\'cuadros \'\'\'\'\'nacionales de \'\'\'\'\'atribución \'\'\'\'\'de \'\'\'\'\'radiofrecuencias y \'\'\'\'\'el \'\'\'\'\'Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT. Los Estados miembros podrán, \'\'\'\'\'no \'\'\'\'\'obstante, prever restricciones proporcionadas y no discriminatorias a los tipos \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','g',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('a','g',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;\'\'\'\'\''),('a','g',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:\'\'\'\'\''),('a','g',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'en \'\'\'\'\'las \'\'\'\'\'bandas \'\'\'\'\'de <s>uso de </s>radiofrecuencias \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('a','g',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','g',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('a','g',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('a','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','g',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','g',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','g',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 bis, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:\'\'\'\'\''),('a','g',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\''),('a','g',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('a','g',2,1,3,'0841g',NULL,'0841g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('a','g',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias,\'\'\'\'\''),('a','g',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('a','g',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 7 del artículo 8 bis;\'\'\'\'\''),('a','g',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('a','g',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.\'\'\'\'\''),('a','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','g',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('a','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('a','g',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('a','g',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('a','g',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','g',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('a','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la \'\'\'\'\'radioeléctrico).'),('a','g',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','g',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','g',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) realizar un objetivo de interés general de conformidad con el apartado 4.\'\'\'\'\''),('a','g',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('a','g',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:\'\'\'\'\''),('a','g',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('a','g',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar posibles interferencias perjudiciales,\'\'\'\'\''),('a','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','g',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','g',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.\'\'\'\'\''),('a','g',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('a','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','g',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('a','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','g',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de [fecha de transposición].\'\'\'\'\''),('a','g',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','g',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('a','g',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','g',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','g',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','g',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','g',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','g',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','g',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','g',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('a','g',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','g',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','g',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','g',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','g',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','g',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','g',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que <s>se facilite a </s>dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento sobre la base de \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar a una empresa de información un servicio expresamente solicitado por el usuario o el \'\'\'\'\'abonado. Se recabará el consentimiento previo del abonado independientemente de su conformidad con las disposiciones generales.\'\'\'\'\''),('a','g',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','g',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','g',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'Cada tres meses, la autoridad nacional de reglamentación presentará a la Comisión un informe resumido sobre las notificaciones recibidas y las medidas adoptadas de conformidad con este apartado.\'\'\'\'\''),('a','g',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','g',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','g',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','g',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','g',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','g',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','g',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados \'\'\'\'\'recibirán información clara y completa sobre \'\'\'\'\'la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier \'\'\'\'\'momento. Los procedimientos para retirar el consentimiento serán sencillos y fácilmente comprensibles.\'\'\'\'\''),('a','g',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','g',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','g',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','g',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('a','g',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','g',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos graves incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias, siempre que las autoridades nacionales de reglamentación lo consideren necesario previa notificación por el proveedor del servicio. Cuando los datos personales sean inutilizables, las autoridades nacionales de reglamentación deben poder decidir no solicitar la notificación por parte del prestador del servicio. Una notificación en estas circunstancias debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados, adecuadas para cada caso individual.\'\'\'\'\''),('a','g',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','g',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','g',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('a','g',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','g',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','g',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de grave violación de la seguridad por el proveedor de los servicios de comunicaciones electrónicas disponibles al público que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación describirá la naturaleza de la violación y sus consecuencias y recomendará medidas para atenuar sus posibles efectos negativos. La autoridad nacional de reglamentación determinará si el prestador de servicios de comunicaciones electrónicas debe informar al abonado de que se trate de esta violación. Cuando los datos se hayan hecho inutilizables por medios técnicos o de procedimiento, hasta el punto de eliminar o reducir sustancialmente el riesgo de pérdida, no se considerará que la violación de la seguridad de los datos ha causado un perjuicio significativo al usuario final. Por ello, la autoridad nacional de reglamentación debe poder decidir no solicitar la notificación por el prestador del servicio. Los medios técnicos y de procedimiento para inutilizar los datos deberá aprobarlos la autoridad nacional de reglamentación. Para garantizar un enfoque coherente a nivel comunitario, la Comisión, previa consulta a [xxx], podrá adoptar las medidas de coordinación adecuadas.\'\'\'\'\''),('a','g',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','g',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'Si procede, la autoridad nacional de reglamentación afectada informará de la violación a las autoridades nacionales de reglamentación de otros Estados miembros y a [xxx]. En los casos en que la revelación de la violación sea de interés público, la autoridad nacional de reglamentación podrá informar al público.\'\'\'\'\''),('a','g',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','g',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','g',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.\'\'\'\'\''),('a','g',2,2,5,'0441',NULL,'0441','es','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a [xxx] y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('a','g',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','g',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','g',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','g',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','g',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','g',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','h',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','h',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','h',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','h',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','h',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','h',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','h',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','h',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','h',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','h',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas o mástiles, cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores en las calles;\'\'\'\'\''),('a','h',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','h',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','h',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','h',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del \'\'\'\'\'mercado y del beneficio para el consumidor, \'\'\'\'\'tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otras opciones de acceso ascendente;\'\'\'\'\''),('a','h',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','h',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a','h',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','h',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','h',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','h',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','h',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','h',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','h',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a','h',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','h',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','h',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','h',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','h',2,2,4,'2231',NULL,'2231','es','\'\'\'\'\'3. Con el fin de evitar la degradación del servicio y la ralentización del tráfico en las redes, así como de garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer requisitos mínimos de calidad del servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('a','h',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('a','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('a','h',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('a','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('a','h',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de regulación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('a','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('a','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('a','h',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','h',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros \'\'\'\'\'velarán, cuando sea \'\'\'\'\'técnica y económicamente \'\'\'\'\'posible y \'\'\'\'\'excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas \'\'\'\'\'geográficas, por que las autoridades nacionales de regulación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','h',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('a','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('a','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('a','h',2,2,4,'201','201',NULL,'es','<s>1. Los apartados 2, 3 y 4 se aplicarán sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 93/13/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('a','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('a','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','h',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('a','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','h',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','h',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'regulación establezcan \'\'\'\'\'mecanismos <s>con participación </s>de \'\'\'\'\'consulta que garanticen que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, \'\'\'\'\'con \'\'\'\'\'especial atención \'\'\'\'\'a \'\'\'\'\'las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('a','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('a','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('a','h',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('a','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('a','h',2,2,4,'203','203',NULL,'es','<s>3. En los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión o acceso a la red de telefonía pública, también deberá figurar la información indicada en el apartado 2. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.</s>'),('a','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('a','h',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del \'\'\'\'\'contrato, incluidos\'\'\'\'\''),('a','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('a','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el Anexo II, de una información transparente y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso a los servicios telefónicos disponibles al público y a su utilización.</s>'),('a','h',2,2,4,'2141',NULL,'2141','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:\'\'\'\'\''),('a','h',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('a','h',2,2,4,'204','204',NULL,'es','<s>4. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.</s>'),('a','h',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas, los \'\'\'\'\'consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('a','h',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('a','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('a','h',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('a','h',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('a','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('a','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('a','h',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','h',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('a','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('a','h',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.\'\'\'\'\''),('a','h',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('a','h',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('a','h',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('a','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','h',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que faciliten \'\'\'\'\'la \'\'\'\'\'conexión a una red \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de \'\'\'\'\'los servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los usuarios \'\'\'\'\'finales \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'de \'\'\'\'\'conformidad con el anexo II. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('a','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','h',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('a','h',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('a','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('a','h',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de regulación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de regulación faciliten, ellas mismas o por medio de terceros, estas guías o técnicas cuando no se encuentren disponibles en el mercado de forma gratuita o un precio razonable. La información publicada por las empresas que faciliten redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','h',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('a','h',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('a','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('a','h',2,1,3,'0941','094','0941','es','\'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quáter se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de \'\'\'\'\'radiofrecuencias disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas identificados en sus cuadros nacionales \'\'\'\'\'de \'\'\'\'\'atribución \'\'\'\'\'de radiofrecuencias \'\'\'\'\'y en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas \'\'\'\'\'y \'\'\'\'\'no discriminatorias \'\'\'\'\'a los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'que <s>no </s>se \'\'\'\'\'presten.\'\'\'\'\''),('a','h',2,1,3,'09@C1@A',NULL,'09@C1@A','es','\'\'\'\'\'Estas medidas de aplicación se desarrollarán sin perjuicio de las medidas emprendidas a nivel comunitario o nacional, de conformidad con el Derecho comunitario, y especialmente las relativas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('a','h',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','h',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','h',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se puedan utilizar todos los tipos \'\'\'\'\'de \'\'\'\'\'tecnología \'\'\'\'\'de \'\'\'\'\'acceso inalámbrico o red radioeléctrica en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'abiertas \'\'\'\'\'a \'\'\'\'\'los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','h',2,1,3,'09@C11c',NULL,'09@C11c','es','\'\'\'\'\'c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;\'\'\'\'\''),('a','h',2,1,3,'09@C11A',NULL,'09@C11A','es','\'\'\'\'\'-a) armonizar las normas relativas a la disponibilidad y uso eficiente de las radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;\'\'\'\'\''),('a','h',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','h',2,1,3,'09@C11',NULL,'09@C11','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, no obstante lo dispuesto en el artículo 8 bis, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:\'\'\'\'\''),('a','h',2,1,3,'09@C11b',NULL,'09@C11b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos;\'\'\'\'\''),('a','h',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','h',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','h',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','h',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('a','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','es','\'\'\'\'\'(60 bis) Incumbe a los Estados miembros alentar los mecanismos de cooperación entre las partes interesadas, con el fin de promover el correcto funcionamiento de los servicios en línea y fomentar un grado elevado de confianza entre los usuarios.En particular, es oportuno alentar a las empresas que suministran redes y/o servicios de comunicación electrónica y a las demás partes interesadas a que cooperen en la promoción de contenidos legales y en la protección de contenidos en línea. Dicha cooperación podría concretarse, por ejemplo, más allá del marco normativo y sin perjuicio de éste, en la elaboración de códigos de conducta negociados y acordados entre las partes interesadas. Principio de estos códigos se contempla ya en numerosos instrumentos comunitarios como la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior («Directiva sobre el comercio electrónico») (DO L 178 de 17.7.2000, p. 1.), la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa al respecto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45; versión corregida en el DO L 195 de 2.6.2004, p. 16.), o la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modificada por el Reglamento (CE) n° 1882/2003 (DO L 284 de 31.10.2003, p. 1.). Una cooperación de este tipo entre las partes interesadas es un elemento esencial para la fomentar los contenidos en línea, especialmente el contenido cultural europeo, y liberar el potencial de la sociedad la información.\'\'\'\'\''),('a','h',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4. Entra dentro de las competencias de cada Estado miembro definir el alcance y la naturaleza de eventuales excepciones.\'\'\'\'\''),('a','h',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o\'\'\'\'\''),('a','h',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) asegurando la cooperación de las empresas que ofrezcan redes y presten servicios con los sectores interesados en la protección y la promoción de contenidos legales por medio de redes y servicios de comunicación electrónica.\'\'\'\'\''),('a','h',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio de comunicación electrónica en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana o garantizar la salvaguarda del interés general tal como se define en la legislación nacional de conformidad con el Derecho comunitario, por ejemplo en lo que se refiere a la promoción de la diversidad cultural y lingüística y la pluralidad de los medios de comunicación.\'\'\'\'\''),('a','h',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','h',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','h',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados y evite distorsiones de la competencia.\'\'\'\'\''),('a','h',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas y teniendo debidamente en cuenta las normas que regulan las ayudas públicas, en particular en lo que se refiere a la entrega de contenidos;\'\'\'\'\''),('a','h',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','h',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las restricciones que exijan que un servicio de comunicación electrónica se preste en una banda específica sólo se justificarán para garantizar el logro de un objetivo de interés general tal como se define en la legislación comunitaria, como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias y la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, así como la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('a','h',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','h',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a','h',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','h',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión \'\'\'\'\'nº \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','h',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) cumplir con una restricción de conformidad con el apartado 4.\'\'\'\'\''),('a','h',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','h',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','h',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','h',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:\'\'\'\'\''),('a','h',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','h',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('a','h',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','h',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','h',2,1,3,'084g',NULL,'084g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.\'\'\'\'\''),('a','h',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','h',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Las medidas que se tomen de conformidad con las letras a) y c) del primer párrafo, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el Comité para las políticas relativas al espectro radioeléctrico (RSCP).\'\'\'\'\''),('a','h',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','h',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','h',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) evitar distorsiones de la competencia,\'\'\'\'\''),('a','h',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','h',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.\'\'\'\'\''),('a','h',2,1,3,'09@C11a',NULL,'09@C11a','es','\'\'\'\'\'a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso, excluidas las radiofrecuencias atribuidas o previstas por los Estados miembros para los servicios de radiodifusión;\'\'\'\'\''),('a','h',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','h',2,1,3,'09@C11B',NULL,'09@C11B','es','\'\'\'\'\'-a bis) garantizar el suministro coordinado y a su debido tiempo de información relativa a la atribución, la disponibilidad y el uso de radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;\'\'\'\'\''),('a','h',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('a','h',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','h',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('a','h',2,2,5,'04411',NULL,'04411','es','\'\'\'\'\'4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis, 3 ter y 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('a','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','h',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('a','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('a','h',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('a','h',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('a','h',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('a','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','h',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('a','h',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','h',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('a','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','h',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','h',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','h',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes deben notificarse inmediatamente a la autoridad nacional de regulación o a otra autoridad nacional competente. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.\'\'\'\'\''),('a','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','h',1,2,5,'03:28@A',NULL,'03:28@A','es','\'\'\'\'\'(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('a','h',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('a','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','h',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','h',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('a','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','h',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('a','h',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','h',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','h',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.\'\'\'\'\''),('a','h',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('a','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','h',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','h',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('a','h',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','h',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('a','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','h',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('a','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('a','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','h',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('a','h',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('a','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','h',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán dicha violación a la autoridad nacional de regulación o a la autoridad competente de conformidad con la legislación particular del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','h',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('a','h',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('a','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('a','h',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 y a los reguladores pertinentes.\'\'\'\'\''),('a','h',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('a','h',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('a','i',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','i',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','i',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('a','i',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','i',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','i',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','i',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','i',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','i',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('a','i',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','i',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;\'\'\'\'\''),('a','i',2,1,1,'094','094','094','es','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco) con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','i',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','i',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','i',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('a','i',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','i',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('a','i',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','i',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','i',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','i',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','i',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','i',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('a','i',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('a','i',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','i',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','i',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','i',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','i',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','i',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','i',2,2,4,'2231',NULL,'2231','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer requisitos mínimos de calidad del servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('a','i',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('a','i',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.\'\'\'\'\''),('a','i',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','i',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('a','i',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('a','i',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de regulación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('a','i',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('a','i',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('a','i',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','i',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros \'\'\'\'\'velarán, cuando sea \'\'\'\'\'técnica y económicamente \'\'\'\'\'posible y \'\'\'\'\'excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas \'\'\'\'\'geográficas, por que las autoridades nacionales de regulación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','i',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('a','i',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('a','i',2,2,4,'32@A',NULL,'32@A','es','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\''),('a','i',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','i',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('a','i',2,2,4,'201','201',NULL,'es','<s>1. Los apartados 2, 3 y 4 se aplicarán sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 93/13/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('a','i',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('a','i',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','i',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','i',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('a','i',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','i',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','i',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'regulación establezcan \'\'\'\'\'mecanismos <s>con participación </s>de \'\'\'\'\'consulta que garanticen que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, \'\'\'\'\'con \'\'\'\'\'especial atención \'\'\'\'\'a \'\'\'\'\'las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('a','i',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\''),('a','i',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('a','i',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','i',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\''),('a','i',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('a','i',2,2,4,'203','203',NULL,'es','<s>3. En los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión o acceso a la red de telefonía pública, también deberá figurar la información indicada en el apartado 2. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.</s>'),('a','i',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('a','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','es','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\''),('a','i',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del \'\'\'\'\'contrato, incluidos\'\'\'\'\''),('a','i',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('a','i',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el Anexo II, de una información transparente y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso a los servicios telefónicos disponibles al público y a su utilización.</s>'),('a','i',2,2,4,'2141',NULL,'2141','es','\'\'\'\'\'4. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:\'\'\'\'\''),('a','i',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('a','i',2,2,4,'204','204',NULL,'es','<s>4. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.</s>'),('a','i',1,2,4,'20:14@D',NULL,'20:14@D','es','\'\'\'\'\'(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\''),('a','i',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas, los \'\'\'\'\'consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('a','i',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('a','i',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva 2002/22/CE debe aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la «mera transmisión» para los prestadores de servicios intermediarios. La Directiva 2002/22/CE no exige a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las fuerzas y cuerpos de seguridad pertinentes.\'\'\'\'\''),('a','i',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('a','i',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','i',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;\'\'\'\'\''),('a','i',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('a','i',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('a','i',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','i',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','i',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('a','i',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('a','i',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y\'\'\'\'\''),('a','i',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('a','i',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('a','i',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('a','i',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','i',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('a','i',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','i',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que faciliten \'\'\'\'\'la \'\'\'\'\'conexión a una red \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de \'\'\'\'\'los servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los usuarios \'\'\'\'\'finales \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'de \'\'\'\'\'conformidad con el anexo II. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('a','i',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','i',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','i',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('a','i',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','i',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('a','i',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('a','i',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','i',2,2,4,'213',NULL,'213','es','\'\'\'\'\'3. Las autoridades nacionales de regulación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de regulación faciliten estas guías o técnicas, ya sea personalmente o por medio de terceros, de forma gratuita o a un precio razonable. La información publicada por las empresas que faciliten redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','i',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('a','i',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','i',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','i',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,\'\'\'\'\''),('a','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\''),('a','i',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('a','i',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de <s>una empresa de transferir derechos de uso de </s>radiofrecuencias \'\'\'\'\'disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas de conformidad \'\'\'\'\'con <s>arreglo a </s>los \'\'\'\'\'cuadros \'\'\'\'\'nacionales de \'\'\'\'\'atribución \'\'\'\'\'de \'\'\'\'\'radiofrecuencias y \'\'\'\'\'el \'\'\'\'\'Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT. Los Estados miembros podrán, \'\'\'\'\'no \'\'\'\'\'obstante, prever restricciones proporcionadas y no discriminatorias a los tipos \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','i',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('a','i',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;\'\'\'\'\''),('a','i',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('a','i',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'en \'\'\'\'\'las \'\'\'\'\'bandas \'\'\'\'\'de <s>uso de </s>radiofrecuencias \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('a','i',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','i',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos;\'\'\'\'\''),('a','i',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('a','i',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','i',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','i',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','i',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','i',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:\'\'\'\'\''),('a','i',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\''),('a','i',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','i',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('a','i',2,1,3,'0841g',NULL,'0841g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('a','i',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias,\'\'\'\'\''),('a','i',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('a','i',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;\'\'\'\'\''),('a','i',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('a','i',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.\'\'\'\'\''),('a','i',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','i',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','i',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('a','i',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('a','i',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','i',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('a','i',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('a','i',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','i',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('a','i',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','i',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y \'\'\'\'\'a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y \'\'\'\'\'con arreglo \'\'\'\'\'los artículos 8 ter y 9 quáter de la presente Directiva y \'\'\'\'\'a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','i',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','i',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) realizar un objetivo de interés general de conformidad con el apartado 4.\'\'\'\'\''),('a','i',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','i',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('a','i',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:\'\'\'\'\''),('a','i',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('a','i',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar posibles interferencias perjudiciales,\'\'\'\'\''),('a','i',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','i',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','i',2,1,3,'0841g@A',NULL,'0841g@A','es','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\''),('a','i',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.\'\'\'\'\''),('a','i',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('a','i',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','i',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','i',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('a','i',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','i',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de ... (Fecha de transposición de la presente Directiva.).\'\'\'\'\''),('a','i',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','i',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','i',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('a','i',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','i',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','i',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública o privada de comunicaciones electrónicas, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('a','i',2,2,5,'04411',NULL,'04411','es','\'\'\'\'\'4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis y 3 ter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('a','i',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','i',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','i',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','i',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('a','i',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('a','i',1,2,5,'03:27@A',NULL,'03:27@A','es','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.\'\'\'\'\''),('a','i',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('a','i',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('a','i',2,2,5,'181@A',NULL,'181@A','es','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\''),('a','i',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('a','i',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','i',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('a','i',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','i',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','i',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','i',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','i',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','i',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('a','i',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','i',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','i',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','i',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los usuarios. Por consiguiente, cualquier violación de la seguridad debe ser notificada inmediatamente por el proveedor de servicio competente a la autoridad nacional de reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado de gravedad de la violación y exigir, si procede, a los proveedores de servicios pertinentes que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. Además, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), los proveedores de servicios pertinentes deberían informar inmediata y directamente, además de a las autoridades nacionales competentes, a los usuarios de que se trata. Por último, los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida en un período determinado. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.\'\'\'\'\''),('a','i',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','i',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','i',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('a','i',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','i',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','i',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('a','i',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','i',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','i',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','i',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','i',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','i',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('a','i',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('a','i',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','i',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','i',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('a','i',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','i',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','i',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','i',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','i',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','i',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','i',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','i',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('a','i',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación de una violación de seguridad a un usuario o a otra persona no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('a','i',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','i',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','i',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','i',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('a','i',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('a','i',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('a','i',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','i',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.\'\'\'\'\''),('a','i',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('a','i',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','i',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.\'\'\'\'\''),('a','i',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','i',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('a','i',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, permitirá tratar esos datos en interés legítimo del responsable del tratamiento de los datos a fin de evitar el acceso no autorizado y la distribución maliciosa de códigos y poner fin a los ataques de denegación de servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\''),('a','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.\'\'\'\'\''),('a','i',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la ENISA, al grupo de trabajo del artículo 29 y a los reguladores pertinentes.\'\'\'\'\''),('a','i',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('a','i',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('a','j',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','j',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','j',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes, a la hora de imponer obligaciones en materia de precios de conformidad con el artículo 13, toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al efectuarla;'),('a','j',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','j',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.\'\'\'\'\''),('a','j',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','j',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','j',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','j',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','j',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones, \'\'\'\'\'incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;\'\'\'\'\''),('a','j',2,1,1,'094','094','094','es','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco) con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','j',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','j',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el apartado 3 del artículo \'\'\'\'\'14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.\'\'\'\'\''),('a','j',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('a','j',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a','j',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('a','j',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','j',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','j',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','j',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','j',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','j',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','j',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y/o \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'incluida cualquier restricciónones al acceso a los servicios y aplicaciones, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('a','j',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','j',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','j',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','j',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','j',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','j',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','j',2,2,4,'2231',NULL,'2231','es','\'\'\'\'\'Para evitar la degradación del servicio y la ralentización del tráfico en las redes, las autoridades nacionales de reglamentación podrán establecer requisitos mínimos de calidad del servicio. Estos requisitos habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('a','j',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('a','j',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.\'\'\'\'\''),('a','j',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.\'\'\'\'\''),('a','j',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('a','j',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('a','j',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, y también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan puedan retener los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('a','j',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis, y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('a','j',2,2,4,'334',NULL,'334','es','\'\'\'\'\'4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('a','j',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tomen todas las medidas necesarias para que:\'\'\'\'\''),('a','j',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('a','j',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('a','j',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','j',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('a','j',2,2,4,'201','201',NULL,'es','<s>1. Los apartados 2, 3 y 4 se aplicarán sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 93/13/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('a','j',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a decidir si incluir o no sus datos personales en una guía y sobre las características de los mismos de conformidad con el artículo 12 de la Directiva sobre la privacidad y las comunicaciones electrónicas; y\'\'\'\'\''),('a','j',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','j',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','j',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('a','j',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','j',2,2,4,'207',NULL,'207','es','\'\'\'\'\'7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.\'\'\'\'\''),('a','j',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'regulación establezcan \'\'\'\'\'mecanismos <s>con participación </s>de \'\'\'\'\'consulta que garanticen que, en su proceso \'\'\'\'\'de \'\'\'\'\'toma \'\'\'\'\'de \'\'\'\'\'decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, \'\'\'\'\'con \'\'\'\'\'especial atención \'\'\'\'\'a \'\'\'\'\'las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('a','j',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('a','j',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','j',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('a','j',2,2,4,'203','203',NULL,'es','<s>3. En los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión o acceso a la red de telefonía pública, también deberá figurar la información indicada en el apartado 2. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.</s>'),('a','j',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('a','j',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del \'\'\'\'\'contrato, incluidos\'\'\'\'\''),('a','j',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el Anexo II, de una información transparente y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso a los servicios telefónicos disponibles al público y a su utilización.</s>'),('a','j',2,2,4,'2141',NULL,'2141','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:\'\'\'\'\''),('a','j',2,2,4,'204','204','204','es','4. Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán \'\'\'\'\'que \'\'\'\'\'los clientes estén claramente informados, antes \'\'\'\'\'de \'\'\'\'\'la celebración del contrato y, posteriormente, \'\'\'\'\'de \'\'\'\'\'manera periódica, de que \'\'\'\'\'no \'\'\'\'\'se incluye el acceso a los servicios \'\'\'\'\'de \'\'\'\'\'urgencia.\'\'\'\'\''),('a','j',1,2,4,'20:14@D',NULL,'20:14@D','es','\'\'\'\'\'(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\''),('a','j',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a la red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas, los \'\'\'\'\'consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales \'\'\'\'\'servicios o conexión. \'\'\'\'\'El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('a','j',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('a','j',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas deben aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la “mera transmisión” para los prestadores de servicios intermediarios, según se definen en ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las autoridades pertinentes.\'\'\'\'\''),('a','j',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos, en particular:\'\'\'\'\''),('a','j',2,2,4,'3411','341','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','j',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;\'\'\'\'\''),('a','j',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.\'\'\'\'\''),('a','j',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('a','j',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('a','j',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','j',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','j',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('a','j',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('a','j',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('a','j',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y\'\'\'\'\''),('a','j',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('a','j',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('a','j',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('a','j',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','j',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('a','j',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','j',2,2,4,'212','212','212','es','2. \'\'\'\'\'Los Estados miembros velarán por que las empresas que faciliten \'\'\'\'\'la \'\'\'\'\'conexión a una red \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen \'\'\'\'\'información \'\'\'\'\'transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de \'\'\'\'\'los servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los usuarios \'\'\'\'\'finales \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'de \'\'\'\'\'conformidad con el anexo II. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('a','j',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','j',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','j',2,2,4,'3412',NULL,'3412','es','\'\'\'\'\'Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.\'\'\'\'\''),('a','j',2,2,4,'2822',NULL,'2822','es','\'\'\'\'\'Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.\'\'\'\'\''),('a','j',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;\'\'\'\'\''),('a','j',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias legales; y\'\'\'\'\''),('a','j',2,2,4,'213',NULL,'213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que, cuando tales guías o técnicas similares no estén disponibles en el mercado, de forma gratuita o a un precio razonable, las autoridades nacionales de reglamentación las faciliten, ya sea personalmente o por medio de terceros. Las información sobre tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('a','j',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','j',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('a','j',2,2,4,'2821',NULL,'2821','es','\'\'\'\'\'2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('a','j',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','j',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,\'\'\'\'\''),('a','j',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('a','j',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('a','j',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de <s>una empresa de transferir derechos de uso de </s>radiofrecuencias \'\'\'\'\'disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas indicados en \'\'\'\'\'los \'\'\'\'\'cuadros \'\'\'\'\'nacionales de \'\'\'\'\'atribución \'\'\'\'\'de \'\'\'\'\'radiofrecuencias. Los Estados miembros podrán, \'\'\'\'\'no \'\'\'\'\'obstante, prever restricciones proporcionadas y no discriminatorias \'\'\'\'\'a \'\'\'\'\'los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','j',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, garantizando un enfoque regulador coherente en los sucesivos períodos de revisiones;\'\'\'\'\''),('a','j',2,1,3,'09@C1a',NULL,'09@C1a','es','\'\'\'\'\'a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;\'\'\'\'\''),('a','j',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('a','j',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'en \'\'\'\'\'las \'\'\'\'\'bandas \'\'\'\'\'de <s>uso de </s>radiofrecuencias \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas se puedan utilizar todos los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','j',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','j',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos;\'\'\'\'\''),('a','j',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras\'\'\'\'\''),('a','j',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','j',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','j',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','j',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','j',2,1,3,'09@C1',NULL,'09@C1','es','\'\'\'\'\'A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:\'\'\'\'\''),('a','j',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','j',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('a','j',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('a','j',2,1,3,'0841g',NULL,'0841g','es','\'\'\'\'\'g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('a','j',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general,\'\'\'\'\''),('a','j',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('a','j',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;\'\'\'\'\''),('a','j',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.\'\'\'\'\''),('a','j',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','j',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','j',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de sus obligaciones en el marco del Tratado y, en su caso, de los acuerdos internacionales correspondientes, y podrán tener en cuenta consideraciones de orden público tal como se establecen más adelante.\'\'\'\'\''),('a','j',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('a','j',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','j',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('a','j',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('a','j',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','j',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, asegurando que el coste del acceso a los recursos tenga debidamente en cuenta los riesgos a que se exponen los inversores y las empresas que se benefician del acceso;\'\'\'\'\''),('a','j',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y \'\'\'\'\'a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y \'\'\'\'\'con arreglo a \'\'\'\'\'los artículos 8 ter y 9 quater de \'\'\'\'\'la \'\'\'\'\'presente Directiva y a la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('a','j',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','j',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'trabajando \'\'\'\'\'con la \'\'\'\'\'Comisión y la Autoridad a fin \'\'\'\'\'de <s>forma transparente, para </s>garantizar el desarrollo de <s>prácticas reglamentarias coherentes y </s>una \'\'\'\'\'práctica reguladora coherente y la \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','j',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'d) realizar un objetivo de interés general de conformidad con el apartado 4.\'\'\'\'\''),('a','j',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','j',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','j',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:\'\'\'\'\''),('a','j',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('a','j',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar posibles interferencias perjudiciales, en particular para asegurar la calidad técnica del servicio y el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('a','j',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','j',0,1,3,'09@C',NULL,'09@C','es','\'\'\'\'\'Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias\'\'\'\'\''),('a','j',2,1,3,'0841g@A',NULL,'0841g@A','es','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\''),('a','j',2,1,3,'09@C1c',NULL,'09@C1c','es','\'\'\'\'\'c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;\'\'\'\'\''),('a','j',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.\'\'\'\'\''),('a','j',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('a','j',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','j',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','j',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','j',2,1,3,'096',NULL,'096','es','\'\'\'\'\'6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de [fecha de transposición de la presente Directiva].\'\'\'\'\''),('a','j',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones; y\'\'\'\'\''),('a','j',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','j',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('a','j',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','j',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','j',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','j',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a','j',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en la letra c) del artículo 4 del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública de comunicaciones electrónicas o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('a','j',2,2,5,'04411',NULL,'04411','es','\'\'\'\'\'Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.\'\'\'\'\''),('a','j',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','j',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','j',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('a','j',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','j',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','j',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('a','j',1,2,5,'03:27@A',NULL,'03:27@A','es','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.\'\'\'\'\''),('a','j',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','j',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','j',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','j',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','j',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','j',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación \'\'\'\'\'bidireccional;\'\'\'\'\''),('a','j',2,2,5,'0434',NULL,'0434','es','\'\'\'\'\'3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('a','j',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'obtención de acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el abonado.'),('a','j',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','j',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('a','j',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','j',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:\'\'\'\'\''),('a','j',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'3 ter. La notificación de una violación de los datos personales a un usuario o a otra persona afectada no será necesaria si el proveedor ha probado a satisfacción de la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('a','j',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','j',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','j',2,2,5,'15@A42',NULL,'15@A42','es','\'\'\'\'\'Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','j',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','j',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','j',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','j',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','j',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','j',2,2,5,'181','181','181','es','\'\'\'\'\'A \'\'\'\'\'más tardar tres años después <s>de la fecha contemplada en el apartado 1 </s>del \'\'\'\'\'<fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.\'\'\'\'\''),('a','j',2,2,5,'0442',NULL,'0442','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('a','j',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a','j',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','j',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los usuarios, tal como una pérdida económica, un perjuicio social o una usurpación de la identidad. Por consiguiente, los abonados afectados por tales incidentes de seguridad deben ser notificados sin demora por el proveedor de servicios pertinente de cualquier violación de la seguridad a fin de que puedan adoptar las precauciones necesarias. En particular, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), es esencial que los proveedores de servicios pertinentes lo notifiquen de inmediato a los usuarios de que se trate. Los proveedores notificarán anualmente también una vez al año a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida durante los doce meses anteriores. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.\'\'\'\'\''),('a','j',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y\'\'\'\'\''),('a','j',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','j',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','j',2,2,5,'143','143','143','es','<s>3. </s>Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('a','j',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','j',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.\'\'\'\'\''),('a','j',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;\'\'\'\'\''),('a','j',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','j',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro y al abonado o a otra persona afectada sin dilaciones indebidas, sin perjuicio de los apartados 3 bis y 3 ter. La notificación al abonado o a otra persona afectada describirá al menos la naturaleza de la violación y los puntos de contacto en los que podrá obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de la violación de los datos personales. La notificación a la autoridad competente describirá, además, las consecuencias de la violación de los datos personales y las medidas propuestas o tomadas por el proveedor para hacer frente a la violación.\'\'\'\'\''),('a','j',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','j',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'3 bis. o se exigirá la notificación de una violación de datos personales al abonado o a otra persona afectada si el proveedor de servicios de comunicaciones electrónicas disponibles al público ha demostrado a satisfacción de la autoridad competente que no es razonablemente probable que ocurra ningún perjuicio para los derechos e intereses de los consumidores de resultas de la violación de los datos personales.\'\'\'\'\''),('a','j',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a','j',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- aplicar una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('a','j',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con el fin de garantizar la seguridad de las redes y de la información, y en particular garantizar la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos por los proveedores de servicios de seguridad que actúen como responsables del tratamiento de los datos debe considerarse, en circunstancias normales, un tratamiento de en interés legítimo del responsable del tratamiento de los datos en el sentido de la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo evitar el acceso no autorizado a las redes de comunicaciones electrónicas, la distribución maliciosa de códigos y los ataques de denegación de servicio.\'\'\'\'\''),('a','j',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.\'\'\'\'\''),('a','j',2,2,5,'15@A41',NULL,'15@A41','es','\'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE, a los reguladores pertinentes y, cuando proceda, a ENISA.\'\'\'\'\''),('a','j',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','j',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','j',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','j',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','j',1,2,5,'143:35@B',NULL,'143:35@B','es','\'\'\'\'\'(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.\'\'\'\'\''),('a','j',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('a','j',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','j',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('a','j',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('b','k',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','k',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','k',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','k',2,1,3,'09@C1','09@C1',NULL,'fr','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:</s>'),('b','k',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','k',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','k',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;</s>'),('b','k',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies utilisés pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('b','k',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','k',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.\'\'\'\'\''),('b','k',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et pertinents, dont les suivants:\'\'\'\'\''),('b','k',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire;\'\'\'\'\''),('b','k',2,1,3,'09@C1a','09@C1a',NULL,'fr','<s>a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('b','k',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','k',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('b','k',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','k',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','k',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('b','k',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('b','k',2,2,4,'2821','2821',NULL,'fr','<s>2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','k',2,2,4,'213','213','213','fr','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût \'\'\'\'\'d\'autres plans d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'puissent assurer \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, en particulier \'\'\'\'\'lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','k',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','k',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('b','k',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et\'\'\'\'\''),('b','k',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','k',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','k',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','k',2,2,4,'3412','3412',NULL,'fr','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.</s>'),('b','k',2,2,4,'2822','2822',NULL,'fr','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('b','k',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux <s>de communication publics </s>et/ou <s>des </s>services de communications électroniques \'\'\'\'\'la publication d\'informations transparentes, \'\'\'\'\'comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que les conditions générales applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux services fournis aux utilisateurs finals \'\'\'\'\'et \'\'\'\'\'aux consommateurs et \'\'\'\'\'l\'utilisation de \'\'\'\'\'ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces \'\'\'\'\'informations sont \'\'\'\'\'rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('b','k',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','k',2,2,4,'2021e1','2021e','2021e1','fr','\'\'\'\'\'- tous frais liés \'\'\'\'\'à la portabilité des numéros et autres \'\'\'\'\'identificateurs, et\'\'\'\'\''),('b','k',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','k',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les réseaux, \'\'\'\'\'les États membres veillent à ce que les autorités réglementaires nationales soient \'\'\'\'\'en \'\'\'\'\'mesure de fixer \'\'\'\'\'les exigences minimales en matière de qualité de service <s>qui doivent être </s>imposées \'\'\'\'\'à une entreprise ou à des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','k',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','k',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu de l\'article 25, \'\'\'\'\'les \'\'\'\'\'possibilités qui s\'offrent à l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;\'\'\'\'\''),('b','k',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('b','k',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','k',2,2,4,'2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','k',2,2,4,'2811a','2811a','2811a','fr','a) les utilisateurs finals puissent avoir accès aux services \'\'\'\'\'et \'\'\'\'\'les \'\'\'\'\'utiliser, à l\'aide \'\'\'\'\'de \'\'\'\'\'numéros non géographiques dans \'\'\'\'\'la \'\'\'\'\'Communauté; et\'\'\'\'\''),('b','k',2,2,4,'2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','k',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('b','k',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('b','k',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'quels \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'seront mesurés, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs finals auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III pourraient être utilisés.'),('b','k',2,2,4,'3411','3411','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'établies \'\'\'\'\'pour traiter les litiges non résolus \'\'\'\'\'qui résultent de l\'application de la présente directive, \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('b','k',1,2,4,'20:14','20:14','20:14','fr','(14) <s>Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. </s>Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent le contrat. En l\'absence \'\'\'\'\'de <s>services de communications électroniques. Si la </s>concurrence \'\'\'\'\'effective, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'devraient \'\'\'\'\'recourir aux \'\'\'\'\'mesures correctives \'\'\'\'\'dont elles disposent en vertu de \'\'\'\'\'la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à \'\'\'\'\'certains \'\'\'\'\'types de contenu ou d\'application \'\'\'\'\'particuliers \'\'\'\'\'n\'est pas restreint de manière déraisonnable.'),('b','k',2,2,4,'2021b','2021b','2021b','fr','b) <s>le service fourni, </s>les \'\'\'\'\'services fournis, y compris notamment:\'\'\'\'\''),('b','k',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 bis) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.\'\'\'\'\''),('b','k',2,2,4,'2021e',NULL,'2021e','fr','\'\'\'\'\'e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:\'\'\'\'\''),('b','k',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','k',2,2,4,'2141','214','2141','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques \'\'\'\'\'entre autres à:\'\'\'\'\''),('b','k',2,2,4,'204','204','204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés \'\'\'\'\'des restrictions \'\'\'\'\'d\'accès aux services d\'urgence, avant de conclure un contrat et \'\'\'\'\'en cas de modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('b','k',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services \'\'\'\'\'et sur les mesures prises pour garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'également fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','k',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de communications électroniques \'\'\'\'\'accessibles au public, \'\'\'\'\'les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou \'\'\'\'\'une telle connexion. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, détaillée et aisément accessible, \'\'\'\'\'au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('b','k',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services;\'\'\'\'\''),('b','k',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','k',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('b','k',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','k',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','k',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des \'\'\'\'\'questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les \'\'\'\'\'intérêts des consommateurs en matière de communications \'\'\'\'\'électroniques soient dûment pris en compte.\'\'\'\'\''),('b','k',2,2,4,'207','207','207','fr','\'\'\'\'\'5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('b','k',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;\'\'\'\'\''),('b','k',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','k',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','k',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE; et\'\'\'\'\''),('b','k',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','k',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux minimaux de qualité des services offerts, [... ] à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;\'\'\'\'\''),('b','k',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient concerner les infractions au droit d\'auteur, l\'utilisation et la diffusion illicites de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Les informations devraient aussi figurer dans les contrats, si les États membres l\'exigent.\'\'\'\'\''),('b','k',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','k',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','k',2,2,4,'334','334',NULL,'fr','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','k',2,2,4,'2022','2022','2022','fr','Les États membres peuvent \'\'\'\'\'également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.\'\'\'\'\''),('b','k',2,2,4,'2812','2812','2812','fr','Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('b','k',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('b','k',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','k',1,2,4,'33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. \'\'\'\'\'De plus, un mécanisme pourrait être mis en place en vue \'\'\'\'\'de \'\'\'\'\'permettre une coopération appropriée sur \'\'\'\'\'des \'\'\'\'\'questions relatives à \'\'\'\'\'la \'\'\'\'\'promotion \'\'\'\'\'de \'\'\'\'\'contenus licites. Les éventuelles procédures \'\'\'\'\'de \'\'\'\'\'coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique \'\'\'\'\'de <s>son article 3, paragraphe 3, point f) relatives à </s>l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('b','k',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('b','k',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise qui fournit \'\'\'\'\'la connexion à un réseau public de communications \'\'\'\'\'et/ou les services \'\'\'\'\'de communications électroniques accessibles au public \'\'\'\'\'afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','k',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 2.\'\'\'\'\''),('b','k',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','k',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','k',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','k',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','k',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','k',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','k',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','k',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','k',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','k',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('b','k',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','k',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','k',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','k',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficaces;\'\'\'\'\''),('b','k',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','k',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les \'\'\'\'\'mesures visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive <s>en la complétant, </s>sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('b','k',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','k',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('b','k',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','k',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès <s>dégroupé </s>aux \'\'\'\'\'infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé \'\'\'\'\'à \'\'\'\'\'la boucle locale en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','k',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','k',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, des tours et autres constructions de soutènement, des conduites, des \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('b','k',2,1,1,'123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'spéciales \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE \'\'\'\'\'(directive \"cadre\").\'\'\'\'\''),('b','k',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','k',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('b','k',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','k',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','k',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'analysent comment \'\'\'\'\'ces obligations seraient \'\'\'\'\'imposées de manière proportionnée \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','k',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','k',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('b','k',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','k',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','k',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','k',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'6 bis \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','k',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','k',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','k',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','k',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont ils peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','k',2,2,5,'043@A',NULL,'043@A','fr','\'\'\'\'\'3 bis. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public est tenu d\'adresser la notification, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('a','k',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(26 bis) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à la détection, à la localisation et à l\'élimination d\'erreurs et de défaillances du réseau et à des fins de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('a','k',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('a','k',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur concerné de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné concerné de cette violation.\'\'\'\'\''),('a','k',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','k',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','k',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','k',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation de données à caractère personnel, le fournisseur concerné de services de communications électroniques accessibles au public évalue l\'étendue de la violation de données à caractère personnel ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et l\'abonné concerné de la violation en question, compte tenu des règles applicables fixées par l\'autorité nationale compétente conformément au paragraphe 3 bis.\'\'\'\'\''),('a','k',2,2,5,'022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','k',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','k',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('a','k',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer les risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation de la sécurité, le nombre d\'abonnés concernés et les dommages que les abonnés pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte à l\'intégrité physique). Les abonnés concernés par des incidents touchant à la sécurité susceptibles d\'entraîner des risques graves pour la vie privée de l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('a','k',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('a','k',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','k',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','k',2,2,5,'181','181',NULL,'fr','<s>Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('a','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('a','k',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','k',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','k',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','k',2,2,5,'063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','k',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificatif> et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','k',2,2,5,'044',NULL,'044','fr','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3 et 3 bis, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information, et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('a','k',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','k',2,2,5,'022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','k',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','k',2,2,5,'15@A4',NULL,'15@A4','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des recommandations, après consultation de l\'ENISA, du groupe de l\'article 29 et des autorités réglementaires compétentes.\'\'\'\'\''),('a','k',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','k',2,2,5,'022e','022e','022e','fr','e) \'\'\'\'\'définition transférée à la directive-cadre (“appel”, \'\'\'\'\'une connexion établie au moyen d\'un service \'\'\'\'\'de communications électroniques \'\'\'\'\'accessible au public permettant une communication \'\'\'\'\'vocale bidirectionnelle.)\'\'\'\'\''),('a','k',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations, \'\'\'\'\'ou \'\'\'\'\'l\'obtention de l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà stockées, \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'n\'est permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur reçoive, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et que <s>l\'abonné ou l\'utilisateur ait </s>le droit de refuser un tel traitement \'\'\'\'\'lui soit donné \'\'\'\'\'par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','c',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','c',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','c',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','c',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','c',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','c',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','c',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','c',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','c',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','c',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','c',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('b','c',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','c',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','c',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'las autoridades nacionales de reglamentación.\'\'\'\'\''),('b','c',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('b','c',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','c',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('b','c',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','c',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','c',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','c',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','c',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','c',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','c',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('b','c',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','c',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','c',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','c',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','c',2,2,4,'20211','2021','20211','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('b','c',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','c',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','c',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('b','c',2,2,4,'206','206','206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('b','c',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','c',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido. Los Estados miembros supeditarán la decisión de bloquear el acceso a determinados números o servicios a una revisión judicial.\'\'\'\'\''),('b','c',1,2,4,'20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','c',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','c',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','c',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('b','c',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','c',2,2,4,'333','333','333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('b','c',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','c',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b','c',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('b','c',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','c',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','c',2,2,4,'20211h','2021h','20211h','es','h) las medidas que \'\'\'\'\'habrá de \'\'\'\'\'tomar la empresa que suministra la conexión o los servicios \'\'\'\'\'a fin de respetar la confidencialidad de los datos personales de los abonados, así como las medidas que podría tomar \'\'\'\'\'en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como los mecanismos de indemnización aplicables en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('b','c',2,2,4,'215','215','215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('b','c',2,2,4,'201','201','201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('b','c',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de reglamentación podrán adoptar \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio. Las autoridades nacionales \'\'\'\'\'de reglamentación \'\'\'\'\'podrán estimar no razonable una limitación impuesta por el proveedor \'\'\'\'\'a \'\'\'\'\'la capacidad \'\'\'\'\'de \'\'\'\'\'los usuarios \'\'\'\'\'de \'\'\'\'\'acceder o \'\'\'\'\'de \'\'\'\'\'distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección cuando discrimine \'\'\'\'\'en \'\'\'\'\'función \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'fuente, el destino, el contenido o el tipo \'\'\'\'\'de \'\'\'\'\'aplicación, o cuando no esté debidamente motivada por \'\'\'\'\'el \'\'\'\'\'operador.\'\'\'\'\''),('b','c',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','c',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','c',2,2,4,'20211c','2021c','20211c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('b','c',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones \'\'\'\'\'en detrimento del abonado \'\'\'\'\'de las condiciones contractuales propuestas por los \'\'\'\'\'operadores que se deriven de una cláusula del contrato que permita cambios unilaterales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Si el contrato no contiene una cláusula que permita al operador modificar unilateralmente el contrato, la notificación deberá informar al abonado de su derecho a negarse a aceptar la modificación propuesta y a mantener el contrato inalterado.\'\'\'\'\''),('b','c',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','c',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','c',2,2,4,'205','205','205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('b','c',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','c',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('b','c',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','c',2,2,4,'2021@A',NULL,'2021@A','es','\'\'\'\'\'El contrato también incluirá información pertinente sobre los usos permitidos por ley de las redes de comunicaciones electrónicas y sobre los medios de protección contra los riesgos para la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis.\'\'\'\'\''),('b','c',2,2,4,'214','214','214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('b','c',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('b','c',2,2,4,'20211d','2021d','20211d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('b','c',2,2,4,'20211b','2021b','20211b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('b','c',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','c',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','c',2,2,4,'203','203','203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('b','c',2,2,4,'213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el \'\'\'\'\'mercado.\'\'\'\'\''),('b','c',2,2,4,'20211f','2021f','20211f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','c',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','c',2,2,4,'20211g','2021g','20211g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','c',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('b','c',2,2,4,'20211a','2021a','20211a','es','a) la identidad y dirección del suministrador;'),('b','c',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','c',2,2,4,'2821','2821','2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','c',2,2,4,'20211e','2021e','20211e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, \'\'\'\'\'incluidas las cuotas relacionadas con la \'\'\'\'\'conservación del número y otros \'\'\'\'\'identificadores y cualquier cuota percibida como consecuencia de la utilización de equipos subvencionados;\'\'\'\'\''),('b','c',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','c',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas \'\'\'\'\'identificadas en sus cuadros nacionales de atribución de radiofrecuencias y en el Reglamento de Radiocomunicaciones de la UIT \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','c',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','c',2,1,3,'0932d@B',NULL,'0932d@B','es','\'\'\'\'\'d ter) velar por un uso eficiente del espectro.\'\'\'\'\''),('b','c',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('b','c',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','c',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('b','c',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('b','c',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','c',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','c',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','c',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('b','c',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','c',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','c',1,1,3,'09@C:26','09@C:26','09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('b','c',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.'),('b','c',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso \'\'\'\'\'eficiente \'\'\'\'\'de las \'\'\'\'\'radiofrecuencias, incluido el \'\'\'\'\'uso \'\'\'\'\'compartido máximo en aquellos casos en que sea posible, \'\'\'\'\'o'),('b','c',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) garantizando la cooperación de las empresas que suministran redes de comunicaciones electrónicas con los sectores afectados para la promoción y la protección de los contenidos legales en las redes y servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','c',2,1,3,'0943','0943','0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('b','c',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','c',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','c',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('b','c',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('b','c',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','c',2,1,3,'0942','0942','0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','c',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('b','c',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','c',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','c',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('b','c',2,1,3,'0932d','0932d','0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('b','c',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','c',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','c',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','c',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('b','c',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','c',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('b','c',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','c',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','c',2,1,3,'084g','084g','084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección decidido contractualmente entre el proveedor y el abonado. Nada de lo recogido en este principio, ni la presencia o ausencia en cualquier contrato de cualquier mención a ese principio, tendrá como resultado dejar de lado las disposiciones de la Directiva 2001/29/CE del Parlamento Europeo y del Consejo, de 22 de mayo de 2001, relativa a la armonización de determinados aspectos de los derechos de autor y derechos afines en la sociedad de la información (DO L 167 de 22.6.2001, p. 10.).\'\'\'\'\''),('b','c',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','c',2,1,3,'0932d@A',NULL,'0932d@A','es','\'\'\'\'\'d bis) tener en cuenta las organizaciones internacionales y regionales relativas al espectro y respetar los planes de frecuencias acordados a nivel internacional, o\'\'\'\'\''),('b','c',2,1,3,'09@C1c','09@C1c','09@C1c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('b','c',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. \'\'\'\'\'Para aplicar lo dispuesto en el \'\'\'\'\'presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación.\'\'\'\'\''),('b','c',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','c',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','c',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','c',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('b','c',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','c',3,1,2,'A1A19','A1A19','A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('b','c',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','c',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','c',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','c',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','c',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','c',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','c',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','c',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','c',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión, así como un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad.\'\'\'\'\''),('b','c',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('b','c',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','c',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','c',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','c',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','c',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','c',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho interno de conformidad con dicha Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('b','c',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','c',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('b','c',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario \'\'\'\'\'directa o indirectamente mediante todo tipo \'\'\'\'\'de \'\'\'\'\'medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','c',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','c',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que comprenda el control regular de las violaciones de la seguridad;\'\'\'\'\''),('b','c',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','c',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de las disposiciones de las Directivas 95/46/CE y 2006/24/CE, esas medidas comprenderán:\'\'\'\'\''),('b','c',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para \'\'\'\'\'salvaguardar \'\'\'\'\'la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones \'\'\'\'\'electrónicas, así como la protección de los derechos y las libertades de otras personas, \'\'\'\'\'a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','c',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','c',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','c',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','c',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','c',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','c',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','c',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','c',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad nacional de reglamentación deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad nacional de reglamentación pedirá al proveedor de los servicios de comunicaciones electrónicas disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a los abonados directamente afectados por esa violación. La notificación contendrá la información descrita en el apartado 3.\'\'\'\'\''),('b','c',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','c',2,2,5,'043@C',NULL,'043@C','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de los servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a los abonados, cuando pueda demostrarse razonablemente que no existe riesgo para los datos afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica, incluidas, pero no sólo, tecnologías adecuadas de cifrado que hagan incomprensibles los datos en caso de pérdida accidental o ilícita, alteración, difusión o acceso no autorizados a los datos personales transmitidos, almacenados o tratados de otro modo u otras medidas de protección tecnológica adecuadas que restablezcan los datos personales en caso de pérdida accidental o ilícita.\'\'\'\'\''),('b','c',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','c',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','c',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','c',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('b','c',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia u obstaculización de su funcionamiento o disponibilidad, incluida también la distribución de mensajes de comunicación electrónica no solicitados o fraudulentos;\'\'\'\'\''),('b','c',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','c',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','c',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('b','c',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','c',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de reglamentación serán competentes para examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, así como para emitir recomendaciones sobre las mejores prácticas e indicadores de resultados sobre el nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('b','c',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('b','c',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','c',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','c',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','c',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('b','c',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','c',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('b','c',2,2,5,'0441','0441','0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1 a 3 quáter, \'\'\'\'\'la Comisión, previa consulta \'\'\'\'\'al Supervisor Europeo de Protección de Datos y \'\'\'\'\'a la \'\'\'\'\'Agencia \'\'\'\'\'Europea <s>del Mercado </s>de \'\'\'\'\'Seguridad de \'\'\'\'\'las \'\'\'\'\'Redes \'\'\'\'\'y <s>al Supervisor Europeo </s>de \'\'\'\'\'la Información (ENISA), recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y con las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el \'\'\'\'\'apartado 3 bis.\'\'\'\'\''),('b','c',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','c',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','c',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','c',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','c',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','c',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando esa notificación pudiera socavar los avances de una investigación penal sobre dicha violación.\'\'\'\'\''),('b','c',2,2,5,'043','043','043','es','3. En caso de violación \'\'\'\'\'grave \'\'\'\'\'de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la \'\'\'\'\'Comunidad y que pudiera perjudicar a los usuarios, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'y toda empresa que ofrezca servicios a los consumidores por Internet que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad nacional de reglamentación \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b','c',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','d',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','d',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','d',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','d',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','d',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','d',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','d',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','d',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','d',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','d',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','d',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('b','d',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','d',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','d',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b','d',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('b','d',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','d',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('b','d',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','d',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','d',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','d',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','d',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','d',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','d',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('b','d',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','d',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','d',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','d',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','d',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','d',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','d',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('b','d',2,2,4,'206','206','206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('b','d',2,2,4,'2021h','2021h','2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, o en relación con el uso del servicio para cometer actos delictivos.\'\'\'\'\''),('b','d',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','d',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('b','d',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de \'\'\'\'\'actividad ilícita y perjudicial \'\'\'\'\'o uso indebido.'),('b','d',1,2,4,'20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones \'\'\'\'\'legales \'\'\'\'\'no esté sometido a restricciones irrazonables.'),('b','d',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('b','d',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','d',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','d',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('b','d',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','d',2,2,4,'333','333','333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('b','d',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','d',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','d',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b','d',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('b','d',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan tener acceso a los servicios \'\'\'\'\'legales \'\'\'\'\'ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('b','d',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','d',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','d',2,2,4,'215','215','215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('b','d',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('b','d',2,2,4,'201','201','201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los \'\'\'\'\'consumidores y de las demás normas \'\'\'\'\'en \'\'\'\'\'materia de transparencia al prestar servicios de medios de comunicación, en \'\'\'\'\'particular las Directivas \'\'\'\'\'89/552/CEE, \'\'\'\'\'93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('b','d',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','d',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','d',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','d',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','d',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','d',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b','d',2,2,4,'206@A',NULL,'206@A','es','\'\'\'\'\'6 bis. Los Estados miembros velarán por que los abonados reciban información clara en caso de violación repetida de los derechos de autor y de los derechos afines de manera que puedan poner fin a sus actividades ilegales.\'\'\'\'\''),('b','d',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','d',2,2,4,'205','205','205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos <s>legales </s>o de ejecutar \'\'\'\'\'cualquier aplicación o servicio \'\'\'\'\'de su elección.'),('b','d',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','d',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('b','d',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','d',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','d',2,2,4,'214','214','214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('b','d',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('b','d',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','d',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','d',2,2,4,'203','203','203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('b','d',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('b','d',2,2,4,'213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','d',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','d',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('b','d',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','d',2,2,4,'2821','2821','2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','d',2,2,4,'216','216','216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','d',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 \'\'\'\'\'quáter \'\'\'\'\'se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'determinadas en sus cuadros nacionales de atribución de radiofrecuencias y en el Reglamento de Radiocomunicaciones de la Unión Internacional de Telecomunicaciones (UIT) \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever \'\'\'\'\'medidas \'\'\'\'\'proporcionadas y no discriminatorias \'\'\'\'\'para \'\'\'\'\'los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','d',2,1,3,'09@C1@A',NULL,'09@C1@A','es','\'\'\'\'\'Estas medidas de ejecución no afectarán a las medidas adoptadas a escala comunitaria o nacional, de conformidad con el Derecho comunitario, destinadas a fomentar objetivos de interés general, en particular en lo que respecta a la regulación de los contenidos y a la política audiovisual.\'\'\'\'\''),('b','d',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','d',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','d',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('b','d',2,1,3,'095@A',NULL,'095@A','es','\'\'\'\'\'5 bis. Será competencia de los Estados miembros definir, de conformidad con su legislación nacional, el alcance, la naturaleza y la duración de las medidas encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('b','d',2,1,3,'09@C11c','09@C1c','09@C11c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('b','d',2,1,3,'09@C11A',NULL,'09@C11A','es','\'\'\'\'\'-a) armonizar las normas relativas a la disponibilidad y el uso eficiente de las radiofrecuencias de conformidad con el artículo 9;\'\'\'\'\''),('b','d',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','d',2,1,3,'09@C11','09@C1','09@C11','es','A fin de contribuir al desarrollo del mercado interior, \'\'\'\'\'no obstante lo dispuesto en el artículo 8 bis, \'\'\'\'\'y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('b','d',2,1,3,'09@C11b','09@C1b','09@C11b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('b','d',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','d',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','d',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('b','d',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','d',1,1,3,'09@C:26','09@C:26','09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('b','d',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de \'\'\'\'\'los objetivos de interés general \'\'\'\'\'a que se refieren los apartados 3 y 4.'),('b','d',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('b','d',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en las redes y los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','d',2,1,3,'0943','0943','0943','es','Solo \'\'\'\'\'se podrá imponer una medida \'\'\'\'\'que \'\'\'\'\'prohíba \'\'\'\'\'la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana o de evitar interferencias perjudiciales.\'\'\'\'\''),('b','d',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','d',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','d',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('b','d',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('b','d',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','d',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y de los medios de comunicación, como la \'\'\'\'\'diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('b','d',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('b','d',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','d',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','d',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('b','d',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','d',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','d',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','d',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','d',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('b','d',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','d',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('b','d',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','d',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','d',2,1,3,'084g','084g','084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder <s>a cualquier contenido legal y distribuirlo, así como utilizar </s>cualquier aplicación y/o servicio legal de su elección.'),('b','d',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','d',2,1,3,'09@C2','09@C2','09@C2','es','\'\'\'\'\'Esas \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 3 del </s>artículo \'\'\'\'\'22, \'\'\'\'\'apartado \'\'\'\'\'3. \'\'\'\'\'En la aplicación de las disposiciones \'\'\'\'\'de las letras a) a c) \'\'\'\'\'del presente apartado, la Comisión podrá estar asistida por <s>la Autoridad de conformidad con </s>el \'\'\'\'\'RSPC.\'\'\'\'\''),('b','d',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','d',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','d',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','d',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('b','d',2,1,3,'09@C11a','09@C1a','09@C11a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar \'\'\'\'\'directamente \'\'\'\'\'entre empresas los derechos de \'\'\'\'\'uso, sin perjuicio de los dispuesto en el apartado 1 del artículo 9 ter, excluidas las radiofrecuencias previstas por los Estados miembros para servicios de radiodifusión;\'\'\'\'\''),('b','d',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','d',2,1,3,'09@C11B',NULL,'09@C11B','es','\'\'\'\'\'-a bis) garantizar la publicación, coordinada y oportuna, de información sobre la atribución, la disponibilidad y el uso de las radiofrecuencias;\'\'\'\'\''),('b','d',3,1,2,'A1A19','A1A19','A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('b','d',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','d',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','d',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','d',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','d',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','d',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','d',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','d',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','d',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('b','d',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','d',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','d',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','d',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','d',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','d',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) En el momento de aplicar las medidas adoptadas para trasponer la presente Directiva, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también velar por que la interpretación de ésta que tomen como base no entre en conflicto con los derechos fundamentales o con otros principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('b','d',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','d',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','d',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','d',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','d',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para \'\'\'\'\'salvaguardar \'\'\'\'\'la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones \'\'\'\'\'electrónicas, o la protección de los derechos y las libertades de otras personas, \'\'\'\'\'a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','d',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','d',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','d',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo \'\'\'\'\'15 y con la Carta de los Derechos Fundamentales de la Unión Europea. \'\'\'\'\'El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','d',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','d',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','d',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','d',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','d',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','d',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','d',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','d',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'con arreglo \'\'\'\'\'a la \'\'\'\'\'Carta \'\'\'\'\'de \'\'\'\'\'Derechos Fundamentales de la Unión Europea. \'\'\'\'\'Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','d',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('b','d',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','d',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','d',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('b','d',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','d',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','d',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','d',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','d',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','d',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('b','d',2,2,5,'0441','0441','0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('b','d',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','d',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','d',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','d',1,2,5,'04:31',NULL,'04:31','es','\'\'\'\'\'(31) Conviene prever la posibilidad de adoptar medidas de ejecución con vistas al establecimiento de un conjunto común de requisitos para lograr un nivel adecuado de protección de la intimidad y la seguridad de los datos personales transmitidos o tratados en relación con el uso lícito de redes de comunicaciones electrónicas en el mercado interior.\'\'\'\'\''),('b','d',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','d',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','d',2,2,5,'043','043','043','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b','d',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','e',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','e',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','e',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','e',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','e',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','e',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','e',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','e',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','e',2,1,1,'1212f','1212f',NULL,'es','<s>f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;</s>'),('b','e',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','e',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','e',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','e',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','e',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'las autoridades nacionales de reglamentación.\'\'\'\'\''),('b','e',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('b','e',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('b','e',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','e',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','e',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','e',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','e',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','e',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','e',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','e',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('b','e',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','e',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','e',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','e',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','e',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','e',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','e',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('b','e',2,2,4,'206','206','206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('b','e',2,2,4,'2021h','2021h','2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','e',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','e',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('b','e',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('b','e',1,2,4,'20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','e',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('b','e',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','e',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','e',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('b','e',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,4,'333','333','333','es','3. Los Estados miembros presentarán un informe anual a la Comisión <s>y a la Autoridad </s>sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios \'\'\'\'\'en general y por los usuarios \'\'\'\'\'finales con \'\'\'\'\'discapacidad en particular, \'\'\'\'\'así como su \'\'\'\'\'utilización. Debe prestarse debida atención a los objetivos políticos y a los principios de reglamentación establecidos en el artículo 8 de la Directiva 2002/21/CE.\'\'\'\'\''),('b','e',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','e',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','e',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b','e',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('b','e',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('b','e',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','e',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','e',2,2,4,'215','215','215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('b','e',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('b','e',2,2,4,'201','201','201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('b','e',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','e',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','e',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','e',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','e',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b','e',2,2,4,'206@A',NULL,'206@A','es','\'\'\'\'\'6 bis. Los Estados miembros velarán por garantizar la libertad de elección de los consumidores y establecerán un nivel adecuado de protección frente a los productos que restringen indebidamente esta libertad, tales como contratos con una duración excesiva, vinculación a productos y tasas o penalizaciones por cambiar de proveedor.\'\'\'\'\''),('b','e',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','e',2,2,4,'205','205','205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('b','e',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','e',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('b','e',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','e',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','e',2,2,4,'214','214','214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('b','e',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('b','e',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','e',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','e',2,2,4,'203','203','203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('b','e',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('b','e',2,2,4,'213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','e',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','e',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones \'\'\'\'\'generales. Esta información se publicará \'\'\'\'\'de \'\'\'\'\'una forma fácilmente accesible.\'\'\'\'\''),('b','e',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','e',2,2,4,'2821','2821','2821','es','<s>2. </s>Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,2,4,'216','216','216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','e',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) permitir acuerdos comerciales flexibles en material de inversión y de reparto de riesgo entre los nuevos operadores de las redes de acceso.\'\'\'\'\''),('b','e',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros \'\'\'\'\'facilitarán, \'\'\'\'\'en \'\'\'\'\'la medida de lo posible, en \'\'\'\'\'las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas \'\'\'\'\'el uso de \'\'\'\'\'todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas, con arreglo a sus respectivos planes nacionales de frecuencias y a los Reglamentos de radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','e',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) ser previsible durante un plazo que se corresponda con el tiempo necesario para lograr la rentabilidad de unas inversiones importantes;\'\'\'\'\''),('b','e',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) \'\'\'\'\'identificar y recomendar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de \'\'\'\'\'uso, incluidas las frecuencias previstas por los Estados miembros para determinados servicios que, como resultado del desarrollo tecnológico, utilizarán plenamente el dividendo digital, excluidas las frecuencias previstas por los Estados miembros para los servicios de radiodifusión.\'\'\'\'\''),('b','e',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis) Las autoridades nacionales de reglamentación velarán por que se cree un entorno reglamentario adecuado para la realización de inversiones competitivas en nuevas redes de acceso, lo que constituye una oportunidad única para la innovación y la competencia basada en una plataforma que prepare la vía a la desregulación. Entre otros aspectos, este entorno reglamentario debería reunir las siguientes características:\'\'\'\'\''),('b','e',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con \'\'\'\'\'los artículos \'\'\'\'\'9 \'\'\'\'\'quáter y 9 quinquies \'\'\'\'\'se disponga otra cosa, los Estados miembros \'\'\'\'\'facilitarán, en la medida de lo posible, el uso de \'\'\'\'\'todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias \'\'\'\'\'asignadas \'\'\'\'\'a los servicios de comunicaciones \'\'\'\'\'electrónicas con arreglo a sus respectivos planes nacionales de frecuencias y a los Reglamentos de radiocomunicaciones de la UIT.\'\'\'\'\''),('b','e',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','e',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;</s>'),('b','e',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) permitir una ventaja en términos de competencia como consecuencia de una implantación geográfica más rápida fomentado, así, el despliegue de redes;\'\'\'\'\''),('b','e',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','e',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','e',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','e',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','e',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('b','e',2,1,3,'09@C1d','09@C1d','09@C1d','es','\'\'\'\'\'b) \'\'\'\'\'crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de \'\'\'\'\'comunicación, incluidos los servicios de radiodifusión y considerando la necesidad de un mejor acceso de todos los ciudadanos a la sociedad de la información.\'\'\'\'\''),('b','e',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','e',1,1,3,'09@C:26','09@C:26','09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('b','e',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('b','e',2,1,3,'0932c','0932c','0932c','es','c) \'\'\'\'\'cumplir una obligación en virtud de \'\'\'\'\'un \'\'\'\'\'acuerdo internacional relativo al \'\'\'\'\'uso <s>compartido máximo </s>de las radiofrecuencias \'\'\'\'\'o los Reglamentos de radiocomunicaciones de la UIT.\'\'\'\'\''),('b','e',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y \'\'\'\'\'4. Entra dentro de las competencias de cada Estado miembro definir el alcance y la naturaleza de eventuales excepciones.\'\'\'\'\''),('b','e',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) velar por un uso eficiente del espectro, o\'\'\'\'\''),('b','e',2,1,3,'0943','0943','0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana o garantizar la consecución de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario.\'\'\'\'\''),('b','e',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','e',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','e',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, los Estados miembros respetarán los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','e',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('b','e',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','e',2,1,3,'0942','0942','0942','es','Las restricciones que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la \'\'\'\'\'prestación de servicios universales o públicos, la \'\'\'\'\'promoción de la cohesión social, regional y territorial, \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'eficiente \'\'\'\'\'de las radiofrecuencias \'\'\'\'\'y \'\'\'\'\'la \'\'\'\'\'gestión eficaz del espectro a fin \'\'\'\'\'de \'\'\'\'\'tener en cuenta los compromisos y prácticas internacionales o \'\'\'\'\'la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','e',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','e',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('b','e',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) atraer recursos de los mercados financieros para dar lugar a mayores inversiones iniciales en las nuevas redes de acceso; y\'\'\'\'\''),('b','e',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, lo que puede contribuir a la realización de economías de escala \'\'\'\'\'y \'\'\'\'\'a la interoperabilidad de los servicios en beneficio de los consumidores y \'\'\'\'\'con arreglo a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('b','e',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','e',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','e',2,1,3,'0932d','0932d','0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('b','e',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','e',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','e',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('b','e',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('b','e',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','e',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','e',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','e',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','e',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].</s>'),('b','e',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) aspirar a alcanzar el máximo marco geográfico de la competencia basada en una plataforma;\'\'\'\'\''),('b','e',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','e',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','e',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','e',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('b','e',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','e',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','e',3,1,2,'A1A19','A1A19','A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('b','e',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','e',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','e',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','e',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','e',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','e',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','e',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','e',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','e',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('b','e',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','e',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','e',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','e',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','e',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','e',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','e',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','e',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','e',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','e',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','e',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','e',2,2,5,'15@A42','15@A42','15@A42','es','\'\'\'\'\'Estas medidas, \'\'\'\'\'destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 <s>del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 </s>del artículo 14 bis.'),('b','e',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','e',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','e',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','e',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','e',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','e',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar \'\'\'\'\'dos \'\'\'\'\'años después de la \'\'\'\'\'entrada \'\'\'\'\'en \'\'\'\'\'vigor de la presente Directiva, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, así como el Tratado de Lisboa, en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16 del Tratado de Funcionamiento de la Unión Europea, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','e',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','e',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo 14 \'\'\'\'\'bis, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','e',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','e',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('b','e',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','e',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('b','e',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','e',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','e',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','e',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','e',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','e',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','e',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('b','e',2,2,5,'0441','0441','0441','es','4. Para garantizar una aplicación \'\'\'\'\'armonizada y proporcional \'\'\'\'\'de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la \'\'\'\'\'Autoridad\"), a las partes interesadas \'\'\'\'\'y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'adoptará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('b','e',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','e',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','e',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','e',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','e',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','e',2,2,5,'043','043','043','es','3. En caso de violación \'\'\'\'\'grave \'\'\'\'\'de la seguridad que provoque la \'\'\'\'\'destrucción accidental, \'\'\'\'\'o <s>ilícita, </s>la <s>pérdida, la alteración, la </s>difusión o el acceso no autorizados, de datos personales \'\'\'\'\'que no se hayan hecho incomprensibles por medios tecnológicos, \'\'\'\'\'transmitidos, almacenados o tratados de otro modo \'\'\'\'\'durante \'\'\'\'\'la prestación de servicios de comunicaciones \'\'\'\'\'electrónicas \'\'\'\'\'disponibles al público en la Comunidad, \'\'\'\'\'y que pueda causar un perjuicio importante a los abonados, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'públicos o privados cuyos abonados pudieran verse afectados por la violación \'\'\'\'\'notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación \'\'\'\'\'del Estado en el que se haya prestado el servicio \'\'\'\'\'sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b','e',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','f',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','f',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','f',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','f',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','f',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','f',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','f',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','f',2,1,1,'1212b@A',NULL,'1212b@A','es','\'\'\'\'\'b bis) concluyan acuerdos de uso compartido de las redes de acceso radioeléctrico para cubrir zonas lejanas o no rentables a fin de ofrecer y dar acceso a una gama múltiple de servicios en todo el territorio de cada uno de los Estados miembros en beneficio de los consumidores y del medio ambiente.\'\'\'\'\''),('b','f',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','f',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','f',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','f',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('b','f',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','f',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','f',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b','f',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('b','f',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','f',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('b','f',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','f',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','f',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','f',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','f',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','f',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','f',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('b','f',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','f',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','f',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','f',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','f',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','f',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','f',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('b','f',2,2,4,'206','206','206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('b','f',2,2,4,'2021h','2021h','2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','f',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','f',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('b','f',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('b','f',1,2,4,'20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','f',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('b','f',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','f',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','f',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('b','f',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','f',2,2,4,'333','333','333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('b','f',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','f',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','f',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b','f',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('b','f',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('b','f',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','f',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','f',2,2,4,'215','215','215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('b','f',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('b','f',2,2,4,'201','201','201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('b','f',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','f',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','f',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','f',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','f',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','f',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b','f',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','f',2,2,4,'205','205','205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('b','f',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','f',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('b','f',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','f',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','f',2,2,4,'214','214','214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('b','f',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('b','f',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','f',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','f',2,2,4,'203','203','203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('b','f',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('b','f',2,2,4,'213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','f',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','f',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('b','f',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','f',2,2,4,'2821','2821','2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','f',2,2,4,'216','216','216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','f',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','f',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','f',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('b','f',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','f',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('b','f',2,1,3,'095@A',NULL,'095@A','es','\'\'\'\'\'5 bis. Entra dentro de las competencias de cada Estado miembro definir el alcance, la naturaleza y la duración de las restricciones encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación, de conformidad con su legislación nacional.\'\'\'\'\''),('b','f',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('b','f',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','f',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','f',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','f',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la \'\'\'\'\'Comisión, de acuerdo con las ANR, \'\'\'\'\'podrá \'\'\'\'\'recomendar \'\'\'\'\'las medidas de ejecución apropiadas para:'),('b','f',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este \'\'\'\'\'principio. Todas las excepciones serán conformes a lo dispuesto en \'\'\'\'\'los apartados 3 y 4 del artículo \'\'\'\'\'9.\'\'\'\'\''),('b','f',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','f',1,1,3,'09@C:26','09@C:26','09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión \'\'\'\'\'puede, de acuerdo con las ANR, \'\'\'\'\'estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro \'\'\'\'\'radioeléctrico).\'\'\'\'\''),('b','f',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.'),('b','f',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('b','f',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en el marco de tales redes y servicios.\'\'\'\'\''),('b','f',2,1,3,'0943','0943','0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('b','f',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','f',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','f',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados y por que la atribución y asignación de frecuencias de espectro radioeléctrico por las autoridades nacionales de reglamentación garantice una competencia efectiva, teniendo en cuenta los planes nacionales de frecuencias radioeléctricas respectivos y las decisiones previas de las organizaciones internacionales relacionadas con la gestión de las frecuencias del espectro radioeléctrico.\'\'\'\'\''),('b','f',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('b','f',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','f',2,1,3,'0942','0942','0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','f',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('b','f',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','f',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','f',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las \'\'\'\'\'radiofrecuencias, siempre que sea posible, \'\'\'\'\'en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro \'\'\'\'\'radioeléctrico), tomando en consideración los planes nacionales de radiofrecuencias respectivos y las decisiones previas de las organizaciones internacionales relacionadas con la gestión de las frecuencias del espectro radioeléctrico.\'\'\'\'\''),('b','f',2,1,3,'0932d','0932d','0932d','es','d) cumplir con una restricción de conformidad con el apartado \'\'\'\'\'4, incluidas las restricciones encaminadas a garantizar la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.\'\'\'\'\''),('b','f',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','f',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','f',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','f',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('b','f',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','f',2,1,3,'082c','082c','082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('b','f',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','f',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','f',2,1,3,'084g','084g','084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('b','f',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','f',2,1,3,'09@C1c','09@C1c','09@C1c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('b','f',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].'),('b','f',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','f',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','f',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) evitar distorsiones de la competencia.\'\'\'\'\''),('b','f',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','f',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('b','f',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','f',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('b','f',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('b','f',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','f',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','f',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('b','f',2,2,5,'04411','0441','04411','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis, 3 ter y 3 quáter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, deberá recomendar \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('b','f',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','f',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','f',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','f',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de seguridad;\'\'\'\'\''),('b','f',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('b','f',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','f',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('b','f',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('b','f',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que comprenda el control regular de las violaciones de la seguridad;\'\'\'\'\''),('b','f',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','f',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de las disposiciones de las Directivas 95/46/CE y 2006/24/CE, esas medidas comprenderán:\'\'\'\'\''),('b','f',1,2,5,'03:28@A2',NULL,'03:28@A2','es','\'\'\'\'\'En los próximos dos años, la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de datos.\'\'\'\'\''),('b','f',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','f',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','f',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','f',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','f',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','f',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por esa violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('b','f',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','f',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','f',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','f',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes <s>de seguridad </s>deben notificarse inmediatamente a \'\'\'\'\'la autoridad nacional de reglamentación o la autoridad competente. \'\'\'\'\'La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por esa violación.\'\'\'\'\''),('b','f',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','f',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','f',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea la controladora de los datos y proveedora de servicios de la sociedad de la información, notificaran a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('b','f',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','f',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','f',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales deben también controlar si las empresas han ejecutado fielmente sus obligaciones de notificación con arreglo al presente artículo e imponer las sanciones correspondientes, incluida la publicación, si procede, en caso de violación.\'\'\'\'\''),('b','f',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','f',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','f',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','f',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','f',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','f',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1 bis. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán a las autoridades independientes encargadas de la protección de los datos, sin demora injustificada, de toda las petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1 del artículo 15, incluida la justificación legal dada y el procedimiento legal seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales interesadas en los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('b','f',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','f',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','f',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','f',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a los interesados, cuando pueda demostrarse razonablemente que no existe riesgo para los datos afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica, incluidas.\'\'\'\'\''),('b','f',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'En sus informe anuales, los proveedores notificarán a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('b','f',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','f',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','f',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','f',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','f',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','f',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario \'\'\'\'\'tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','f',1,2,5,'03:28@A1',NULL,'03:28@A1','es','\'\'\'\'\'(28 bis) Para los fines de la presente Directiva, el protocolo de direcciones de Internet se considerará datos personales sólo si pueden estar directamente vinculadas a una única persona o en conjunción con otros datos.\'\'\'\'\''),('b','f',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','f',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La presente Directiva armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y del derecho a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('b','f',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'- incluidas las sanciones penales, donde proceda - \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','f',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de pérdida accidental o ilícita, alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harían incomprensibles los datos a terceros o, en caso de pérdida accidental o ilícita de las medidas de protección tecnológica, pondría los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('b','f',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','f',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','f',2,2,5,'181','181','181','es','\'\'\'\'\'18. \'\'\'\'\'La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar \'\'\'\'\'dos \'\'\'\'\'años después de la \'\'\'\'\'entrada \'\'\'\'\'en \'\'\'\'\'vigor de la presente Directiva, previa consulta al Grupo de trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, así como el Tratado de Lisboa, en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','f',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- Medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('b','f',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Tales medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('b','f',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','f',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de reglamentación serán competentes para examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, así como para emitir recomendaciones sobre las mejores prácticas e indicadores de resultados sobre el nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('b','f',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- Medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente jurídicos y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('b','f',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','f',2,2,5,'0431','043','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la \'\'\'\'\'Comunidad y que pudiera perjudicar a los usuarios, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación \'\'\'\'\'o a la autoridad competente de conformidad con la legislación particular del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b','f',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','f',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la presente Directiva se entenderá de manera que la difusión de datos personales en el contexto del artículo 8 de la Directiva 2004/48 sea sin perjuicio de la presente Directiva ni de la Directiva 1995/46/CE cuando tenga lugar a raíz de una solicitud justificada, esto es, con fundamento suficiente, y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('b','f',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('b','f',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la presente Directiva especifican y completan la Directiva 95/46/CE a los efectos mencionados en el apartado 1 y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('b','f',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('b','f',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, en particular, para fines de información sobre las mejores soluciones disponibles, tanto desde el punto de vista técnico como económico, adecuadas para mejorar la aplicación de la Directiva.\'\'\'\'\''),('b','f',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando esa notificación pudiera socavar los avances de una investigación penal relacionada con dicha violación grave.\'\'\'\'\''),('b','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('b','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','g',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('b','g',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','g',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('b','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','g',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('b','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('b','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','g',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('b','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('b','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','g',2,2,4,'2051a',NULL,'2051a','es','\'\'\'\'\'a) de acceder, de usar o de distribuir contenidos;\'\'\'\'\''),('b','g',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','g',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','g',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato \'\'\'\'\'y \'\'\'\'\'posteriormente, <s>de manera periódica, </s>de que no se incluye el acceso a los servicios de urgencia.'),('b','g',2,2,4,'2231','223','2231','es','3. \'\'\'\'\'Los Estados miembros velarán por garantizar la transparencia de los servicios en las redes y evitarán la discriminación contra la competencia en los servicios. \'\'\'\'\'Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'las autoridades nacionales de reglamentación, \'\'\'\'\'previa consulta a \'\'\'\'\'[xxx] y a \'\'\'\'\'la \'\'\'\'\'Comisión, podrán \'\'\'\'\'adoptar <s>medidas técnicas de ejecución relativas a los </s>requisitos mínimos de calidad del servicio \'\'\'\'\'para \'\'\'\'\'las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el \'\'\'\'\'procedimiento de reglamentación con control contemplado en el apartado 2 <s>del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 </s>del artículo 37.'),('b','g',2,2,4,'206','206','206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato \'\'\'\'\'y \'\'\'\'\'posteriormente, de <s>manera periódica, de </s>su obligación de respetar los derechos de autor y derechos \'\'\'\'\'afines.\'\'\'\'\''),('b','g',2,2,4,'2021h','2021h','2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','g',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','g',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('b','g',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('b','g',1,2,4,'20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de \'\'\'\'\'contenidos, servicios \'\'\'\'\'o aplicaciones no esté sometido a restricciones \'\'\'\'\'irrazonables y, por ejemplo, que se aborden las condiciones irrazonables de acceso al por mayor.\'\'\'\'\''),('b','g',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'cualquier restricción en cuanto a las posibilidades de acceder y utilizar servicios y contenidos mencionados en el apartado 5, \'\'\'\'\'los niveles de calidad del servicio que se ofrecen y el plazo para la conexión \'\'\'\'\'inicial, así como cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal;\'\'\'\'\''),('b','g',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','g',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','g',2,2,4,'2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('b','g',2,2,4,'333','333','333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('b','g',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá \'\'\'\'\'introducir directrices y \'\'\'\'\'adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta \'\'\'\'\'pública.\'\'\'\'\''),('b','g',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','g',2,2,4,'207@A',NULL,'207@A','es','\'\'\'\'\'7 bis. Los Estados miembros velarán porque, cuando se celebren contratos entre abonados y empresas que proporcionan servicios o redes de comunicaciones electrónicas, se pregunte expresamente a los clientes en el momento de la celebración del contrato si desean que se incluya información pertinente en las bases de datos para guías telefónicas y de qué modo desean ejercer la opción de que determinada información se incluya en la base de datos pero no se revele a los usuarios del servicio de información sobre números de abonado.\'\'\'\'\''),('b','g',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','g',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b','g',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('b','g',2,2,4,'2051b',NULL,'2051b','es','\'\'\'\'\'b) de acceder o de ejecutar aplicaciones y servicios de su elección; y/o\'\'\'\'\''),('b','g',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('b','g',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','g',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Sin perjuicio de lo establecido en el párrafo primero, las empresas proveedoras de redes públicas de comunicaciones podrán aplicar una gestión razonable de la red.\'\'\'\'\''),('b','g',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','g',2,2,4,'215','215','215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('b','g',2,2,4,'2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('b','g',2,2,4,'201','201','201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('b','g',2,2,4,'2051','205','2051','es','5. Los Estados miembros \'\'\'\'\'velarán, y harán cumplir sin demora cuando sea necesario, \'\'\'\'\'por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, \'\'\'\'\'en particular, en cuanto a restricciones técnicas y \'\'\'\'\'de \'\'\'\'\'precios o tarifas, de \'\'\'\'\'cualquier limitación impuesta por el proveedor a su \'\'\'\'\'capacidad:\'\'\'\'\''),('b','g',2,2,4,'2051c',NULL,'2051c','es','\'\'\'\'\'c) de gestionar o utilizar contenidos, servicios o aplicaciones en sus equipamientos terminales.\'\'\'\'\''),('b','g',2,2,4,'2052',NULL,'2052','es','\'\'\'\'\'Esta información se publicará de una forma clara, completa y fácilmente accesible.\'\'\'\'\''),('b','g',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','g',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','g',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','g',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Este derecho sólo se podrá ejercer si las modificaciones son desfavorables para el abonado.\'\'\'\'\''),('b','g',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','g',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','g',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','g',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('b','g',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','g',2,2,4,'223@A',NULL,'223@A','es','\'\'\'\'\'3 bis. Para garantizar que no esté sometida a restricciones irrazonables la capacidad de acceder o de distribuir contenidos legales o de ejecutar aplicaciones o servicios legales de su elección, los Estados miembros velarán por que las autoridades nacionales de reglamentación garanticen que estén debidamente justificadas todas las limitaciones impuestas por las empresas que proporcionan redes públicas de comunicaciones o servicios a la capacidad de los usuarios de acceder o de distribuir contenidos legales.\'\'\'\'\''),('b','g',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','g',2,2,4,'214','214','214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('b','g',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('b','g',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','g',2,2,4,'203','203','203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('b','g',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, \'\'\'\'\'exijan \'\'\'\'\'a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'con especial hincapié en la información facilitada a \'\'\'\'\'los usuarios finales con \'\'\'\'\'discapacidad sobre un acceso equivalente. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','g',2,2,4,'210',NULL,'210','es','\'\'\'\'\'-1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 2005/29/CE, y de la normativa nacional conforme con el Derecho comunitario.\'\'\'\'\''),('b','g',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('b','g',2,2,4,'213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','g',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','g',2,2,4,'211','211','211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('b','g',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','g',2,2,4,'2821','2821','2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','g',2,2,4,'216','216','216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la \'\'\'\'\'Comisión \'\'\'\'\'podrá \'\'\'\'\'introducir directrices, \'\'\'\'\'tal como \'\'\'\'\'directrices para \'\'\'\'\'especificar la metodología o los \'\'\'\'\'procedimientos.\'\'\'\'\''),('b','g',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('b','g',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','g',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('b','g',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('b','g',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:\'\'\'\'\''),('b','g',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','g',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','g',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('b','g',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('b','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','g',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','g',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','g',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 bis, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('b','g',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) \'\'\'\'\'identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\''),('b','g',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','g',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('b','g',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('b','g',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('b','g',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','g',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 7 del artículo 8 bis;\'\'\'\'\''),('b','g',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('b','g',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('b','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','g',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('b','g',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','g',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('b','g',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','g',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('b','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la \'\'\'\'\'radioeléctrico).'),('b','g',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','g',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','g',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','g',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('b','g',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','g',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('b','g',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('b','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','g',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','g',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','g',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\''),('b','g',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','g',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('b','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','g',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición].\'\'\'\'\''),('b','g',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','g',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('b','g',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('b','g',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','g',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','g',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','g',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','g',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','g',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','g',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','g',0,2,5,'18','18','18','es','Artículo 18 − Revisión'),('b','g',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','g',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','g',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','g',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','g',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','g',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','g',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que <s>se facilite a </s>dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento sobre la base de \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar \'\'\'\'\'a una empresa \'\'\'\'\'de <s>la sociedad de la </s>información \'\'\'\'\'un servicio \'\'\'\'\'expresamente solicitado por el usuario o el \'\'\'\'\'abonado. Se recabará el consentimiento previo del abonado independientemente de su conformidad con las disposiciones generales.\'\'\'\'\''),('b','g',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','g',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','g',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'Cada tres meses, la autoridad nacional de reglamentación presentará a la Comisión un informe resumido sobre las notificaciones recibidas y las medidas adoptadas de conformidad con este apartado.\'\'\'\'\''),('b','g',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','g',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','g',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','g',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','g',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','g',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','g',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados \'\'\'\'\'recibirán información clara y completa sobre \'\'\'\'\'la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier \'\'\'\'\'momento. Los procedimientos para retirar el consentimiento serán sencillos y fácilmente comprensibles.\'\'\'\'\''),('b','g',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','g',2,2,5,'181','181','181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','g',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','g',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo \'\'\'\'\'37.\'\'\'\'\''),('b','g',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','g',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos \'\'\'\'\'graves \'\'\'\'\'incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones \'\'\'\'\'necesarias, siempre que las autoridades nacionales de reglamentación lo consideren necesario previa \'\'\'\'\'notificación \'\'\'\'\'por el proveedor del servicio. Cuando los datos personales sean inutilizables, las autoridades nacionales de reglamentación deben poder decidir no solicitar la notificación por parte del prestador del servicio. Una notificación en estas circunstancias \'\'\'\'\'debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados, adecuadas para cada caso individual.\'\'\'\'\''),('b','g',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','g',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','g',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('b','g',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','g',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','g',2,2,5,'0431','043','0431','es','3. En caso de \'\'\'\'\'grave \'\'\'\'\'violación de la seguridad \'\'\'\'\'por el proveedor de los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación <s>al abonado </s>describirá <s>al menos </s>la naturaleza de la violación y \'\'\'\'\'sus consecuencias y \'\'\'\'\'recomendará medidas para atenuar sus posibles efectos negativos. La <s>notificación a la </s>autoridad nacional de reglamentación \'\'\'\'\'determinará si el prestador \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas debe informar al abonado de que se trate de esta violación. Cuando los datos se hayan hecho inutilizables por medios técnicos o de procedimiento, hasta el punto de eliminar o reducir sustancialmente el riesgo de pérdida, no se considerará que \'\'\'\'\'la violación \'\'\'\'\'de la seguridad de los datos ha causado un perjuicio significativo \'\'\'\'\'al \'\'\'\'\'usuario final. Por ello, la autoridad nacional de reglamentación debe poder decidir no solicitar la notificación \'\'\'\'\'por el \'\'\'\'\'prestador del servicio. Los medios técnicos y de procedimiento para inutilizar los datos deberá aprobarlos la autoridad nacional de reglamentación. Para garantizar un enfoque coherente a nivel comunitario, la Comisión, previa consulta a [xxx], podrá adoptar las medidas de coordinación adecuadas.\'\'\'\'\''),('b','g',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','g',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'Si procede, la autoridad nacional de reglamentación afectada informará de la violación a las autoridades nacionales de reglamentación de otros Estados miembros y a [xxx]. En los casos en que la revelación de la violación sea de interés público, la autoridad nacional de reglamentación podrá informar al público.\'\'\'\'\''),('b','g',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','g',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','g',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('b','g',2,2,5,'0441','0441','0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a \'\'\'\'\'[xxx] \'\'\'\'\'y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('b','g',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','g',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','g',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','g',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','g',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','g',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','h',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','h',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','h',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','h',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','h',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','h',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','h',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','h',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','h',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','h',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','h',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('b','h',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','h',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','h',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b','h',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del \'\'\'\'\'mercado y del beneficio para el consumidor, \'\'\'\'\'tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otras opciones de acceso ascendente;\'\'\'\'\''),('b','h',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','h',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('b','h',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','h',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','h',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','h',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','h',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','h',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','h',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('b','h',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','h',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','h',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','h',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','h',2,2,4,'2231','223','2231','es','3. \'\'\'\'\'Con el fin de \'\'\'\'\'evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como de garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('b','h',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','h',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('b','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('b','h',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('b','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','h',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('b','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','h',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','h',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('b','h',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('b','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('b','h',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('b','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','h',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('b','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','h',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b','h',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('b','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('b','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('b','h',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('b','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('b','h',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('b','h',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('b','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('b','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','h',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('b','h',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('b','h',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('b','h',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','h',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('b','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('b','h',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('b','h',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('b','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('b','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('b','h',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('b','h',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','h',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','h',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('b','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('b','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('b','h',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','h',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('b','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','h',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','h',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('b','h',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('b','h',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','h',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('b','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','h',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('b','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('b','h',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('b','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('b','h',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación faciliten, ellas mismas o por medio de terceros, \'\'\'\'\'estas guías o \'\'\'\'\'técnicas \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado de forma gratuita o un precio razonable. La información publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','h',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','h',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('b','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('b','h',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','h',2,1,3,'0941','0941','0941','es','<s>4. </s>A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 \'\'\'\'\'quáter \'\'\'\'\'se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'identificados en sus cuadros nacionales de atribución de radiofrecuencias y en el Reglamento de Radiocomunicaciones de la UIT \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','h',2,1,3,'09@C1@A',NULL,'09@C1@A','es','\'\'\'\'\'Estas medidas de aplicación se desarrollarán sin perjuicio de las medidas emprendidas a nivel comunitario o nacional, de conformidad con el Derecho comunitario, y especialmente las relativas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.\'\'\'\'\''),('b','h',2,1,3,'084e','084e','084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','h',2,1,3,'084b','084b','084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','h',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('b','h',2,1,3,'09@C11c','09@C1c','09@C11c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('b','h',2,1,3,'09@C11A',NULL,'09@C11A','es','\'\'\'\'\'-a) armonizar las normas relativas a la disponibilidad y uso eficiente de las radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;\'\'\'\'\''),('b','h',2,1,3,'084a','084a','084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','h',2,1,3,'09@C11','09@C1','09@C11','es','A fin de contribuir al desarrollo del mercado interior, \'\'\'\'\'no obstante lo dispuesto en el artículo 8 bis, \'\'\'\'\'y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('b','h',2,1,3,'09@C11b','09@C1b','09@C11b','es','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos;\'\'\'\'\''),('b','h',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','h',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','h',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('b','h',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','h',1,1,3,'09@C:26','09@C:26','09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('b','h',1,1,3,'084g@A:60@A',NULL,'084g@A:60@A','es','\'\'\'\'\'(60 bis) Incumbe a los Estados miembros alentar los mecanismos de cooperación entre las partes interesadas, con el fin de promover el correcto funcionamiento de los servicios en línea y fomentar un grado elevado de confianza entre los usuarios.En particular, es oportuno alentar a las empresas que suministran redes y/o servicios de comunicación electrónica y a las demás partes interesadas a que cooperen en la promoción de contenidos legales y en la protección de contenidos en línea. Dicha cooperación podría concretarse, por ejemplo, más allá del marco normativo y sin perjuicio de éste, en la elaboración de códigos de conducta negociados y acordados entre las partes interesadas. Principio de estos códigos se contempla ya en numerosos instrumentos comunitarios como la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior («Directiva sobre el comercio electrónico») (DO L 178 de 17.7.2000, p. 1.), la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa al respecto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45; versión corregida en el DO L 195 de 2.6.2004, p. 16.), o la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modificada por el Reglamento (CE) n° 1882/2003 (DO L 284 de 31.10.2003, p. 1.). Una cooperación de este tipo entre las partes interesadas es un elemento esencial para la fomentar los contenidos en línea, especialmente el contenido cultural europeo, y liberar el potencial de la sociedad la información.\'\'\'\'\''),('b','h',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y \'\'\'\'\'4. Entra dentro de las competencias de cada Estado miembro definir el alcance y la naturaleza de eventuales excepciones.\'\'\'\'\''),('b','h',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('b','h',2,1,3,'084g@A',NULL,'084g@A','es','\'\'\'\'\'g bis) asegurando la cooperación de las empresas que ofrezcan redes y presten servicios con los sectores interesados en la protección y la promoción de contenidos legales por medio de redes y servicios de comunicación electrónica.\'\'\'\'\''),('b','h',2,1,3,'0943','0943','0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicación electrónica \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana o garantizar la salvaguarda del interés general tal como se define en la legislación nacional de conformidad con el Derecho comunitario, por ejemplo en lo que se refiere a la promoción de la diversidad cultural y lingüística y la pluralidad de los medios de comunicación.\'\'\'\'\''),('b','h',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','h',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','h',2,1,3,'091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados y evite distorsiones de la competencia.\'\'\'\'\''),('b','h',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas y teniendo debidamente en cuenta las normas que regulan las ayudas públicas, \'\'\'\'\'en particular en lo que se refiere a la entrega de contenidos;'),('b','h',2,1,3,'084f','084f','084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','h',2,1,3,'0942','0942','0942','es','Las restricciones que exijan que un servicio \'\'\'\'\'de comunicación electrónica \'\'\'\'\'se preste en una banda específica \'\'\'\'\'sólo se justificarán \'\'\'\'\'para garantizar el logro de un objetivo de interés general <s>de conformidad con el Derecho comunitario, </s>tal como \'\'\'\'\'se define en \'\'\'\'\'la \'\'\'\'\'legislación comunitaria, como la \'\'\'\'\'seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'y \'\'\'\'\'la <s>legislación nacional de conformidad con el Derecho comunitario, la </s>promoción de la diversidad cultural y lingüística y del pluralismo de los medios de \'\'\'\'\'comunicación, así como la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('b','h',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','h',2,1,3,'083c','083c','083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('b','h',2,1,3,'084d','084d','084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','h',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('b','h',2,1,3,'0932d','0932d','0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('b','h',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','h',2,1,3,'084c','084c','084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','h',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','h',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('b','h',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','h',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('b','h',2,1,3,'084','084','084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','h',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','h',2,1,3,'084g','084g','084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('b','h',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','h',2,1,3,'09@C2','09@C2','09@C2','es','\'\'\'\'\'Las medidas que se tomen de conformidad con las letras a) y c) del primer párrafo, \'\'\'\'\'destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. \'\'\'\'\'Para aplicar lo dispuesto \'\'\'\'\'en el <s>apartado 4 del artículo 22. En la aplicación de las disposiciones del </s>presente apartado, la Comisión podrá estar asistida por <s>la Autoridad de conformidad con </s>el \'\'\'\'\'Comité para las políticas relativas al espectro radioeléctrico (RSCP).\'\'\'\'\''),('b','h',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','h',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','h',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) evitar distorsiones de la competencia,\'\'\'\'\''),('b','h',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','h',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('b','h',2,1,3,'09@C11a','09@C1a','09@C11a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de \'\'\'\'\'uso, excluidas las radiofrecuencias atribuidas o previstas por los Estados miembros para los servicios de radiodifusión;\'\'\'\'\''),('b','h',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','h',2,1,3,'09@C11B',NULL,'09@C11B','es','\'\'\'\'\'-a bis) garantizar el suministro coordinado y a su debido tiempo de información relativa a la atribución, la disponibilidad y el uso de radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;\'\'\'\'\''),('b','h',3,1,2,'A1A19','A1A19','A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('b','h',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','h',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('b','h',2,2,5,'04411','0441','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis, 3 ter y 3 quáter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('b','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','h',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('b','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('b','h',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('b','h',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('b','h',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('b','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','h',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('b','h',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','h',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('b','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','h',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','h',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','h',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes <s>de seguridad </s>deben notificarse inmediatamente a \'\'\'\'\'la autoridad nacional de regulación o a otra autoridad nacional competente. \'\'\'\'\'La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.\'\'\'\'\''),('b','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','h',1,2,5,'03:28@A',NULL,'03:28@A','es','\'\'\'\'\'(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('b','h',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('b','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','h',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','h',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('b','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','h',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('b','h',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','h',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','h',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.\'\'\'\'\''),('b','h',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('b','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','h',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','h',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('b','h',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','h',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('b','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','h',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('b','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('b','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','h',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('b','h',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('b','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','h',2,2,5,'0431','043','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la \'\'\'\'\'Comunidad y que pudiera perjudicar a los usuarios, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de \'\'\'\'\'regulación o a la autoridad competente de conformidad con la legislación particular del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','h',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('b','h',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('b','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('b','h',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('b','h',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('b','h',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('b','i',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','i',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','i',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('b','i',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','i',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','i',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','i',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','i',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','i',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('b','i',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','i',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','i',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('b','i',2,1,1,'094','094','094','es','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco) con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','i',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','i',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b','i',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('b','i',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','i',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('b','i',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','i',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','i',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','i',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','i',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','i',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('b','i',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('b','i',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','i',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','i',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','i',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','i',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','i',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','i',2,2,4,'2231','223','2231','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('b','i',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','i',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('b','i',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.\'\'\'\'\''),('b','i',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'mecanismos adecuados \'\'\'\'\'de consulta. \'\'\'\'\'Estos mecanismos podrían \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. \'\'\'\'\'Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) </s>y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','i',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('b','i',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','i',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','i',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('b','i',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','i',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','i',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('b','i',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','i',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('b','i',2,2,4,'32@A',NULL,'32@A','es','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\''),('b','i',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','i',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('b','i',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','i',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('b','i',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','i',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','i',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('b','i',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','i',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b','i',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('b','i',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\''),('b','i',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('b','i',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','i',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\''),('b','i',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('b','i',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','i',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('b','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','es','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\''),('b','i',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('b','i',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('b','i',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','i',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('b','i',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('b','i',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('b','i',1,2,4,'20:14@D',NULL,'20:14@D','es','\'\'\'\'\'(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\''),('b','i',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','i',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('b','i',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva 2002/22/CE debe aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la «mera transmisión» para los prestadores de servicios intermediarios. La Directiva 2002/22/CE no exige a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las fuerzas y cuerpos de seguridad pertinentes.\'\'\'\'\''),('b','i',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('b','i',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','i',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;\'\'\'\'\''),('b','i',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('b','i',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('b','i',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('b','i',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','i',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','i',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('b','i',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('b','i',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('b','i',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita; y\'\'\'\'\''),('b','i',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('b','i',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','i',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','i',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('b','i',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','i',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('b','i',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','i',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','i',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('b','i',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','i',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','i',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('b','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('b','i',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','i',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('b','i',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('b','i',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','i',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'faciliten estas guías o técnicas, \'\'\'\'\'ya sea personalmente o \'\'\'\'\'por \'\'\'\'\'medio de terceros, de forma gratuita o a un precio razonable. La información publicada por \'\'\'\'\'las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','i',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','i',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','i',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','i',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,\'\'\'\'\''),('b','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\''),('b','i',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('b','i',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','i',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('b','i',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('b','i',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('b','i',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','i',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','i',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos;\'\'\'\'\''),('b','i',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('b','i',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','i',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','i',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','i',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','i',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 ter, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('b','i',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) \'\'\'\'\'identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\''),('b','i',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','i',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','i',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('b','i',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('b','i',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('b','i',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','i',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;\'\'\'\'\''),('b','i',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('b','i',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('b','i',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','i',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','i',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','i',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('b','i',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','i',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','i',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('b','i',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','i',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('b','i',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','i',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y \'\'\'\'\'a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y \'\'\'\'\'con arreglo \'\'\'\'\'los artículos 8 ter y 9 quáter de la presente Directiva y \'\'\'\'\'a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('b','i',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','i',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','i',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','i',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('b','i',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','i',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('b','i',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('b','i',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','i',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','i',2,1,3,'0841g@A',NULL,'0841g@A','es','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\''),('b','i',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','i',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\''),('b','i',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','i',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','i',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','i',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('b','i',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','i',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'... (Fecha \'\'\'\'\'de \'\'\'\'\'transposición de la presente Directiva.).\'\'\'\'\''),('b','i',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','i',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','i',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('b','i',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('b','i',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','i',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','i',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública o privada de comunicaciones electrónicas, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('b','i',2,2,5,'04411','0441','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis y 3 ter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('b','i',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','i',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','i',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','i',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('b','i',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('b','i',1,2,5,'03:27@A',NULL,'03:27@A','es','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.\'\'\'\'\''),('b','i',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('b','i',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('b','i',2,2,5,'181@A',NULL,'181@A','es','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\''),('b','i',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('b','i',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','i',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('b','i',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','i',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','i',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','i',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','i',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','i',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('b','i',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','i',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','i',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','i',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario \'\'\'\'\'u otra persona \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, <s>pérdidas económicas sustanciales y </s>un perjuicio \'\'\'\'\'sustancial para los usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'debe ser notificada \'\'\'\'\'inmediatamente \'\'\'\'\'por el proveedor de servicio competente \'\'\'\'\'a \'\'\'\'\'la autoridad nacional de reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado de gravedad de la violación y exigir, si procede, a \'\'\'\'\'los \'\'\'\'\'proveedores de servicios pertinentes \'\'\'\'\'que \'\'\'\'\'notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las \'\'\'\'\'personas directamente afectadas por la violación. Además, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), los proveedores de servicios pertinentes deberían informar inmediata y directamente, además de a las autoridades nacionales competentes, a los usuarios de que se trata. Por último, los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida en un período determinado. \'\'\'\'\'La notificación \'\'\'\'\'a las autoridades nacionales y a los usuarios \'\'\'\'\'debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para \'\'\'\'\'proteger a \'\'\'\'\'los usuarios afectados.'),('b','i',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','i',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','i',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('b','i',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','i',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','i',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('b','i',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','i',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','i',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','i',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','i',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','i',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('b','i',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b','i',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','i',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','i',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('b','i',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','i',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','i',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','i',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','i',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','i',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','i',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','i',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('b','i',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación de una violación de seguridad a un usuario o a otra persona no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('b','i',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','i',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','i',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','i',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b','i',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('b','i',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('b','i',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','i',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.\'\'\'\'\''),('b','i',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('b','i',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','i',2,2,5,'0431','043','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación \'\'\'\'\'o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b','i',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','i',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('b','i',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, permitirá tratar esos datos en interés legítimo del responsable del tratamiento de los datos a fin de evitar el acceso no autorizado y la distribución maliciosa de códigos y poner fin a los ataques de denegación de servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\''),('b','i',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.\'\'\'\'\''),('b','i',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'ENISA, al grupo de trabajo del artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('b','i',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('b','i',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('b','j',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','j',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','j',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes, a la hora de imponer obligaciones en materia de precios de conformidad con el artículo 13, toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al efectuarla;'),('b','j',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','j',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b','j',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','j',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','j',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','j',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','j',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','j',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('b','j',2,1,1,'094','094','094','es','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco) con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','j',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','j',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b','j',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('b','j',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b','j',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('b','j',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','j',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','j',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','j',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','j',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','j',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','j',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y/o \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'incluida cualquier restricciónones al acceso a los servicios y aplicaciones, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('b','j',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','j',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','j',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','j',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','j',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','j',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','j',2,2,4,'2231','223','2231','es','<s>3. </s>Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación podrán establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio. Estos requisitos habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('b','j',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','j',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('b','j',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.\'\'\'\'\''),('b','j',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'mecanismos adecuados \'\'\'\'\'de consulta. \'\'\'\'\'Estos mecanismos podrían \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. \'\'\'\'\'Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) </s>y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b','j',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('b','j',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','j',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, y también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan puedan retener los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','j',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis, y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','j',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo <s>37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo </s>37.'),('b','j',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b','j',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','j',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('b','j',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','j',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('b','j',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','j',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a decidir si incluir o no sus datos personales en una guía y sobre las características de los mismos de conformidad con el artículo 12 de la Directiva sobre la privacidad y las comunicaciones electrónicas; y\'\'\'\'\''),('b','j',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','j',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','j',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('b','j',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','j',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b','j',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('b','j',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('b','j',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','j',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('b','j',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','j',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('b','j',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('b','j',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','j',2,2,4,'2141','214','2141','es','<s>4. </s>Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan \'\'\'\'\'la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('b','j',2,2,4,'204','204','204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('b','j',1,2,4,'20:14@D',NULL,'20:14@D','es','\'\'\'\'\'(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\''),('b','j',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','j',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('b','j',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas deben aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la “mera transmisión” para los prestadores de servicios intermediarios, según se definen en ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las autoridades pertinentes.\'\'\'\'\''),('b','j',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos, en particular:\'\'\'\'\''),('b','j',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','j',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;\'\'\'\'\''),('b','j',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.\'\'\'\'\''),('b','j',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('b','j',2,2,4,'333','333','333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('b','j',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','j',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','j',2,2,4,'2811a','2811a','2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('b','j',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('b','j',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('b','j',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita; y\'\'\'\'\''),('b','j',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\''),('b','j',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','j',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','j',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('b','j',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','j',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('b','j',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','j',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','j',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('b','j',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','j',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','j',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('b','j',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b','j',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;\'\'\'\'\''),('b','j',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias legales; y\'\'\'\'\''),('b','j',2,2,4,'213','213','213','es','<s>3. </s>Las autoridades nacionales de reglamentación fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que, cuando tales \'\'\'\'\'guías o \'\'\'\'\'técnicas similares \'\'\'\'\'no \'\'\'\'\'estén \'\'\'\'\'disponibles en el \'\'\'\'\'mercado, de forma gratuita o a un precio razonable, las autoridades nacionales de reglamentación las faciliten, ya sea personalmente o por medio de terceros. \'\'\'\'\'Las \'\'\'\'\'información sobre \'\'\'\'\'tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b','j',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','j',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','j',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('b','j',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','j',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,\'\'\'\'\''),('b','j',2,2,4,'216','216','216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b','j',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('b','j',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas indicados en los cuadros nacionales de atribución de radiofrecuencias. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b','j',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, garantizando un enfoque regulador coherente en los sucesivos períodos de revisiones;\'\'\'\'\''),('b','j',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('b','j',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('b','j',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que \'\'\'\'\'en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas \'\'\'\'\'se puedan utilizar todos los tipos de tecnología \'\'\'\'\'utilizada para \'\'\'\'\'los servicios de comunicaciones electrónicas.'),('b','j',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','j',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos;\'\'\'\'\''),('b','j',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras\'\'\'\'\''),('b','j',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','j',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','j',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','j',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','j',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 ter, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas <s>de ejecución </s>apropiadas para:'),('b','j',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>');
INSERT INTO `tp_diff_texts` VALUES ('b','j',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','j',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','j',1,1,3,'09@C:26','09@C:26','09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('b','j',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('b','j',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización \'\'\'\'\'general,\'\'\'\'\''),('b','j',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','j',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;\'\'\'\'\''),('b','j',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('b','j',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','j',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','j',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de sus obligaciones en el marco del Tratado y, en su caso, de los acuerdos internacionales correspondientes, y podrán tener en cuenta consideraciones de orden público tal como se establecen más adelante.\'\'\'\'\''),('b','j',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('b','j',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','j',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','j',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('b','j',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','j',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, asegurando que el coste del acceso a los recursos tenga debidamente en cuenta los riesgos a que se exponen los inversores y las empresas que se benefician del acceso;\'\'\'\'\''),('b','j',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y \'\'\'\'\'a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y \'\'\'\'\'con arreglo a \'\'\'\'\'los artículos 8 ter y 9 quater de \'\'\'\'\'la \'\'\'\'\'presente Directiva y a la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('b','j',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','j',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','j',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','j',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','j',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','j',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','j',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('b','j',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias \'\'\'\'\'perjudiciales, en particular para asegurar la calidad técnica del servicio y el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('b','j',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','j',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b','j',2,1,3,'0841g@A',NULL,'0841g@A','es','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\''),('b','j',2,1,3,'09@C1c','09@C1c','09@C1c','es','c) \'\'\'\'\'evitar los falseamientos de \'\'\'\'\'la competencia \'\'\'\'\'que puedan surgir al transferir \'\'\'\'\'derechos individuales;'),('b','j',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\''),('b','j',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','j',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','j',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','j',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','j',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición de la presente Directiva].\'\'\'\'\''),('b','j',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b','j',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','j',3,1,2,'A1A19','A1A19','A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('b','j',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','j',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','j',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','j',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b','j',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en la letra c) del artículo 4 del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública de comunicaciones electrónicas o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('b','j',2,2,5,'04411','0441','04411','es','\'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1 a 3 quater, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, \'\'\'\'\'podrá adoptar medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis a 3 quater.\'\'\'\'\''),('b','j',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','j',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','j',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('b','j',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','j',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','j',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('b','j',1,2,5,'03:27@A',NULL,'03:27@A','es','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.\'\'\'\'\''),('b','j',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','j',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','j',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','j',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','j',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','j',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b','j',2,2,5,'0434',NULL,'0434','es','\'\'\'\'\'3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('b','j',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','j',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','j',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('b','j',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','j',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:\'\'\'\'\''),('b','j',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'3 ter. La notificación de una violación de los datos personales a un usuario o a otra persona afectada no será necesaria si el proveedor ha probado a satisfacción de la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('b','j',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','j',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','j',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','j',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','j',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','j',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','j',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','j',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','j',2,2,5,'181','181','181','es','\'\'\'\'\'A \'\'\'\'\'más tardar tres años después <s>de la fecha contemplada en el apartado 1 </s>del \'\'\'\'\'<fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.\'\'\'\'\''),('b','j',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b','j',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b','j',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','j',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario \'\'\'\'\'u otra persona \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, <s>pérdidas económicas sustanciales y </s>un perjuicio \'\'\'\'\'sustancial para los usuarios, tal como una pérdida económica, un perjuicio social o una \'\'\'\'\'usurpación de la identidad. Por consiguiente, \'\'\'\'\'los abonados afectados por tales \'\'\'\'\'incidentes de seguridad deben \'\'\'\'\'ser notificados sin demora por el proveedor de servicios pertinente de cualquier violación de la seguridad \'\'\'\'\'a \'\'\'\'\'fin de \'\'\'\'\'que puedan adoptar las precauciones necesarias. \'\'\'\'\'En particular, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), es esencial que los proveedores de servicios pertinentes lo notifiquen de inmediato a los usuarios de que se trate. Los proveedores notificarán anualmente también una vez al año a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida durante los doce meses anteriores. \'\'\'\'\'La notificación \'\'\'\'\'a las autoridades nacionales y a los usuarios \'\'\'\'\'debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para \'\'\'\'\'proteger a \'\'\'\'\'los usuarios afectados.'),('b','j',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y\'\'\'\'\''),('b','j',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','j',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','j',2,2,5,'143','143','143','es','<s>3. </s>Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('b','j',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','j',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.\'\'\'\'\''),('b','j',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;\'\'\'\'\''),('b','j',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','j',2,2,5,'0431','043','0431','es','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación \'\'\'\'\'o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro y al abonado o a otra persona afectada \'\'\'\'\'sin dilaciones \'\'\'\'\'indebidas, sin perjuicio de los apartados 3 bis y 3 ter. \'\'\'\'\'La notificación al abonado \'\'\'\'\'o a otra persona afectada \'\'\'\'\'describirá al menos la naturaleza de la violación y \'\'\'\'\'los puntos de contacto en los que podrá obtenerse más información, y \'\'\'\'\'recomendará medidas para atenuar \'\'\'\'\'los \'\'\'\'\'posibles efectos \'\'\'\'\'negativos de la violación de los datos personales. \'\'\'\'\'La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación \'\'\'\'\'de los datos personales \'\'\'\'\'y las medidas \'\'\'\'\'propuestas o \'\'\'\'\'tomadas <s>al respecto </s>por el \'\'\'\'\'proveedor para hacer frente a la violación.\'\'\'\'\''),('b','j',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','j',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'3 bis. o se exigirá la notificación de una violación de datos personales al abonado o a otra persona afectada si el proveedor de servicios de comunicaciones electrónicas disponibles al público ha demostrado a satisfacción de la autoridad competente que no es razonablemente probable que ocurra ningún perjuicio para los derechos e intereses de los consumidores de resultas de la violación de los datos personales.\'\'\'\'\''),('b','j',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b','j',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- aplicar una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('b','j',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con el fin de garantizar la seguridad de las redes y de la información, y en particular garantizar la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos por los proveedores de servicios de seguridad que actúen como responsables del tratamiento de los datos debe considerarse, en circunstancias normales, un tratamiento de en interés legítimo del responsable del tratamiento de los datos en el sentido de la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo evitar el acceso no autorizado a las redes de comunicaciones electrónicas, la distribución maliciosa de códigos y los ataques de denegación de servicio.\'\'\'\'\''),('b','j',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','j',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.\'\'\'\'\''),('b','j',2,2,5,'15@A41','15@A41','15@A41','es','<s>4. </s>Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta \'\'\'\'\'al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de \'\'\'\'\'la \'\'\'\'\'Directiva 95/46/CE, \'\'\'\'\'a los reguladores \'\'\'\'\'pertinentes y, cuando proceda, a ENISA.\'\'\'\'\''),('b','j',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','j',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','j',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','j',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','j',1,2,5,'143:35@B',NULL,'143:35@B','es','\'\'\'\'\'(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.\'\'\'\'\''),('b','j',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('b','j',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','j',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('b','j',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('a','k',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','k',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté exige des compétences de mise en œuvre et d\'exécution efficaces afin d\'encourager le respect des règles. Les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux compétents devraient être dotés de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont ils pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions au besoin.\'\'\'\'\''),('a','k',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux aient le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','k',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','k',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','k',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('a','k',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','k',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('a','k',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','k',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information.\'\'\'\'\''),('a','k',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité du traitement\'\'\'\'\''),('a','k',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','k',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('a','k',2,2,5,'022h','022h','022h','fr','h) “courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('a','k',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','k',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','k',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','k',2,1,3,'0961',NULL,'0961','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales et aux droits individuels d\'utilisation des radiofréquences octroyés après le [en fonction de la date de transposition].\'\'\'\'\''),('a','k',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sécurité de la vie humaine;\'\'\'\'\''),('a','k',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics.'),('a','k',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','k',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive 2002/21/CE, divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('a','k',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','k',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','k',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('a','k',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','k',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('a','k',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('a','k',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('a','k',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','k',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, âgées et ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','k',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','k',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et</s>'),('a','k',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter les interférences nuisibles,\'\'\'\'\''),('a','k',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques lorsque cela est nécessaire pour:\'\'\'\'\''),('a','k',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'efficacité d\'utilisation des radiofréquences; ou\'\'\'\'\''),('a','k',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','k',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements et des innovations efficaces dans des infrastructures nouvelles et renforcées, notamment en tenant compte des risques d\'investissement;\'\'\'\'\''),('a','k',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','k',2,1,3,'092','092','092','fr','2. Les États membres promeuvent l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences son utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci, </s>et \'\'\'\'\'effective et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent \'\'\'\'\'conformément à la décision n° 676/2002/CE (décision \"spectre radioélectrique\").'),('a','k',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.\'\'\'\'\''),('a','k',2,1,3,'083d','083d','083d','fr','d) en coopérant entre elles ainsi qu\'avec la \'\'\'\'\'Commission et le GERT, \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','k',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini par les États membres conformément au droit communautaire, notamment, mais pas exclusivement:\'\'\'\'\''),('a','k',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.\'\'\'\'\''),('a','k',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques;'),('a','k',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','k',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('a','k',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','k',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.\'\'\'\'\''),('a','k',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','k',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces réexamens.\'\'\'\'\''),('a','k',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être prise que si elle se justifie par la nécessité de protéger des services visant à assurer la sécurité de la vie humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('a','k',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'c) optimiser le partage des radiofréquences,\'\'\'\'\''),('a','k',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('a','k',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'c bis) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('a','k',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer d\'obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('a','k',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','k',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','k',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','k',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','k',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','k',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire de l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités réglementaires \'\'\'\'\'nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, notamment celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','k',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire du deuxième alinéa, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous les types de technologies utilisés \'\'\'\'\'pour les \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences et au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('a','k',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','k',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et pertinents, dont les suivants:\'\'\'\'\''),('a','k',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire;\'\'\'\'\''),('a','k',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.\'\'\'\'\''),('a','k',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','k',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('a','k',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire du deuxième alinéa, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'disponibles pour les services de communications électroniques, \'\'\'\'\'conformément à \'\'\'\'\'leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('a','k',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('a','k',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('a','k',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('a','k',2,2,4,'2141',NULL,'2141','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques entre autres à:\'\'\'\'\''),('a','k',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','k',2,2,4,'2021e',NULL,'2021e','fr','\'\'\'\'\'e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:\'\'\'\'\''),('a','k',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'2. Les autorités réglementaires nationales encouragent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût d\'autres plans d\'utilisation, par exemple au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales puissent assurer la disponibilité de ces guides ou techniques, en particulier lorsqu\'ils ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou des services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.\'\'\'\'\''),('a','k',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et\'\'\'\'\''),('a','k',2,2,4,'203','203',NULL,'fr','<s>3. Lorsque des contrats sont conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent une connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, ceux-ci doivent également contenir les informations visées au paragraphe 2. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('a','k',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services \'\'\'\'\'et sur les mesures prises pour garantir un accès comparable aux \'\'\'\'\'utilisateurs \'\'\'\'\'finals handicapés. \'\'\'\'\'Ces informations sont \'\'\'\'\'également fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','k',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','k',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.\'\'\'\'\''),('a','k',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services;\'\'\'\'\''),('a','k',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('a','k',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','k',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('a','k',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales \'\'\'\'\'soient en mesure d\'exiger des entreprises fournissant des réseaux et/ou services de communications électroniques \'\'\'\'\'la \'\'\'\'\'publication \'\'\'\'\'d\'informations \'\'\'\'\'transparentes, comparables, adéquates et actualisées, conformément à l\'annexe II, concernant les prix et les tarifs pratiqués, ainsi que les conditions générales applicables, en ce qui concerne l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis aux \'\'\'\'\'utilisateurs \'\'\'\'\'finals \'\'\'\'\'et aux consommateurs \'\'\'\'\'et l\'utilisation \'\'\'\'\'de \'\'\'\'\'ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces informations sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('a','k',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','k',2,2,4,'341','341','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'établies \'\'\'\'\'pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'qui résultent de l\'application de la présente directive, entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, en ce qui concerne les conditions contractuelles et/ou l\'exécution de contrats portant sur \'\'\'\'\'la \'\'\'\'\'fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('a','k',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme de consultation garantissant que, lorsqu\'elles statuent sur \'\'\'\'\'des \'\'\'\'\'questions relatives aux droits des utilisateurs finals \'\'\'\'\'et \'\'\'\'\'des consommateurs en ce qui concerne \'\'\'\'\'les <s>prestataires de </s>services \'\'\'\'\'de communications électroniques accessibles au public, les intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière \'\'\'\'\'de \'\'\'\'\'communications électroniques soient dûment pris \'\'\'\'\'en \'\'\'\'\'compte.\'\'\'\'\''),('a','k',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','k',2,2,4,'2021e1','2021e','2021e1','fr','\'\'\'\'\'- tous frais liés à \'\'\'\'\'la \'\'\'\'\'portabilité \'\'\'\'\'des \'\'\'\'\'numéros \'\'\'\'\'et \'\'\'\'\'autres identificateurs, et\'\'\'\'\''),('a','k',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès lors qu\'ils sont avertis de modifications apportées aux conditions contractuelles proposées par l\'entreprise fournissant des réseaux et/ou des services de communications électroniques. Les abonnés sont avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('a','k',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','k',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(12 quater) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient concerner les infractions au droit d\'auteur, l\'utilisation et la diffusion illicites de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Les informations devraient aussi figurer dans les contrats, si les États membres l\'exigent.\'\'\'\'\''),('a','k',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','k',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','k',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et l\'obstruction ou le ralentissement du trafic sur les réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les exigences minimales en matière de qualité de service imposées à une entreprise ou à des entreprises fournissant des réseaux de communications publics.\'\'\'\'\''),('a','k',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) les utilisateurs finals puissent avoir accès aux services et les utiliser, à l\'aide de numéros non géographiques dans la Communauté; et\'\'\'\'\''),('a','k',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).\'\'\'\'\''),('a','k',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','k',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('a','k',2,2,4,'201','201',NULL,'fr','<s>1. Les paragraphes 2, 3 et 4 s\'appliquent sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 93/13/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('a','k',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu de l\'article 25, \'\'\'\'\'les \'\'\'\'\'possibilités qui s\'offrent à l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;\'\'\'\'\''),('a','k',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE; et\'\'\'\'\''),('a','k',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;\'\'\'\'\''),('a','k',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','k',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'indemnités \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','k',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce \'\'\'\'\'que, \'\'\'\'\'lorsque cela est techniquement et économiquement \'\'\'\'\'possible et \'\'\'\'\'sauf \'\'\'\'\'lorsque l\'abonné \'\'\'\'\'appelé a choisi, pour des raisons commerciales, de limiter l\'accès <s>par </s>des appelants situés dans certaines zones \'\'\'\'\'géographiques, les autorités nationales compétentes prennent toutes les mesures nécessaires pour faire en sorte que:\'\'\'\'\''),('a','k',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux minimaux de qualité des services offerts, [... ] à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;\'\'\'\'\''),('a','k',2,2,4,'2022','2022','2022','fr','Les États membres peuvent \'\'\'\'\'également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.\'\'\'\'\''),('a','k',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'quels \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'seront mesurés, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs finals auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III pourraient être utilisés.'),('a','k',2,2,4,'2021b','2021b','2021b','fr','b) les services fournis, \'\'\'\'\'y compris notamment:\'\'\'\'\''),('a','k',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('a','k',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(14 bis) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.\'\'\'\'\''),('a','k',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(14) Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés des politiques de gestion du trafic appliquées par le fournisseur de service et/ou de réseau avec lequel ils concluent le contrat. En l\'absence de concurrence effective, les autorités nationales compétentes devraient recourir aux mesures correctives dont elles disposent en vertu de la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','k',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'Les États membres veillent à ce que les autorités compétentes soient en mesure d\'exiger des entreprises fournissant des réseaux de communications publics et/ou des services de communications électroniques accessibles au public qu\'elles bloquent au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('a','k',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('a','k',2,2,4,'2021','2021','2021','fr','2. Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant la connexion à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'de services de communications électroniques accessibles au public, \'\'\'\'\'les \'\'\'\'\'consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels \'\'\'\'\'services et/ou une telle connexion. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, détaillée et aisément accessible, \'\'\'\'\'au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('a','k',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('a','k',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de prendre dûment en compte les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions liées aux consommateurs, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, opérerait dans la transparence et contribuerait aux mécanismes existants de consultation des parties intéressées. De plus, un mécanisme pourrait être mis en place en vue de permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Les éventuelles procédures de coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique de l\'utilisation d\'Internet.\'\'\'\'\''),('a','k',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('a','k',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) le type de mesure qu\'est susceptible de prendre l\'entreprise qui fournit la connexion à un réseau public de communications et/ou les services de communications électroniques accessibles au public afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.\'\'\'\'\''),('a','k',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'2 bis. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 2.\'\'\'\'\''),('a','k',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','k',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','k',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','k',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','k',2,2,4,'204','204','204','fr','4. \'\'\'\'\'Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit \'\'\'\'\'des \'\'\'\'\'services de communications électroniques permettant \'\'\'\'\'les \'\'\'\'\'communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation \'\'\'\'\'de \'\'\'\'\'l\'appelant sont transmises ou non. \'\'\'\'\'Les \'\'\'\'\'fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés des restrictions d\'accès aux services d\'urgence, \'\'\'\'\'avant \'\'\'\'\'de conclure un contrat \'\'\'\'\'et \'\'\'\'\'en cas \'\'\'\'\'de \'\'\'\'\'modification \'\'\'\'\'de \'\'\'\'\'l\'accès aux services d\'urgence.\'\'\'\'\''),('a','k',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','k',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','k',2,1,1,'091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('a','k',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','k',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','k',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','k',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','k',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','k',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','k',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficaces;\'\'\'\'\''),('a','k',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('a','k',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('a','k',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','k',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures visant à modifier des éléments non essentiels de la présente directive sont arrêtées \'\'\'\'\'conformément à la procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par le GERT.\'\'\'\'\''),('a','k',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes, des tours et autres constructions de soutènement, des conduites, des pylônes, des trous de visite et boîtiers;\'\'\'\'\''),('a','k',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès <s>dégroupé </s>aux \'\'\'\'\'infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé \'\'\'\'\'à \'\'\'\'\'la boucle locale en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','k',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','k',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','k',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'analysent comment \'\'\'\'\'ces obligations seraient \'\'\'\'\'imposées de manière proportionnée \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','k',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','k',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, à l\'emplacement et à l\'occupation.\'\'\'\'\''),('a','k',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','k',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','k',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('j','k',2,2,5,'04412','04412',NULL,'en','<s>The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.</s>'),('a','k',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j','k',2,2,5,'15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\''),('j','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'en','<s>(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.</s>'),('j','k',2,2,5,'041@A3','041@A3',NULL,'en','<s>- implement a security policy with respect to the processing of personal data.</s>'),('j','k',2,2,5,'043@A',NULL,'043@A','en','\'\'\'\'\'3a. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, the format applicable to such notification as well as the manner in which the notification is done.\'\'\'\'\''),('j','k',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('j','k',1,2,5,'06:26@B','06:26@B','06:26@B','en','\'\'\'\'\'(26a) \'\'\'\'\'The processing of traffic data \'\'\'\'\'to the extent strictly necessary \'\'\'\'\'for the \'\'\'\'\'detection, location and elimination \'\'\'\'\'of \'\'\'\'\'faults and malfunctions of the \'\'\'\'\'network and information \'\'\'\'\'security purposes, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, \'\'\'\'\'will help prevent \'\'\'\'\'unauthorized access \'\'\'\'\'and malicious code distribution, \'\'\'\'\'denial of service \'\'\'\'\'attacks, and damages to computer and electronic communication systems.\'\'\'\'\''),('j','k',2,2,5,'041@A1','041@A1',NULL,'en','<s>- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;</s>'),('j','k',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('j','k',2,2,5,'0431','0431','0431','en','3. In <s>the </s>case of a personal data \'\'\'\'\'breach \'\'\'\'\'the provider of publicly available electronic communications services \'\'\'\'\'concerned \'\'\'\'\'shall, \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data \'\'\'\'\'breach, \'\'\'\'\'evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether \'\'\'\'\'notification <s>to the subscriber or individual concerned shall at least describe the nature </s>of the <s>breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the </s>personal data \'\'\'\'\'breach \'\'\'\'\'to the competent \'\'\'\'\'national \'\'\'\'\'authority <s>shall, in addition, describe the consequences of the personal data breach </s>and \'\'\'\'\'subscriber concerned is necessary, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 3a.\'\'\'\'\''),('j','k',2,2,5,'041@A2','041@A2',NULL,'en','<s>- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and</s>'),('j','k',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('j','k',2,2,5,'041@B','041@B',NULL,'en','<s>1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.</s>'),('j','k',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('j','k',2,2,5,'181','181',NULL,'en','<s>Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('j','k',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by the \'\'\'\'\'<time-limit \'\'\'\'\'for implementation of the amending \'\'\'\'\'act> \'\'\'\'\'at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('j','k',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('j','k',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('j','k',2,2,5,'0433','0433','0433','en','\'\'\'\'\'The notification to the subscriber shall at least describe the nature \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'personal data breach \'\'\'\'\'and \'\'\'\'\'the \'\'\'\'\'contact points where more information can be obtained, and it shall recommend measures \'\'\'\'\'to \'\'\'\'\'mitigate possible negative effects \'\'\'\'\'of the \'\'\'\'\'personal data breach. The notification to the \'\'\'\'\'competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe the consequences of \'\'\'\'\'and <s>those measures were applied to </s>the \'\'\'\'\'measures proposed or taken \'\'\'\'\'by the \'\'\'\'\'provider \'\'\'\'\'to \'\'\'\'\'address \'\'\'\'\'the \'\'\'\'\'personal data breach.\'\'\'\'\''),('j','k',2,2,5,'044',NULL,'044','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraph 1, 2, 3 and 3a, the Commission may, following consultation with the European Network and Information Security Agency, the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('j','k',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('j','k',1,2,5,'01:26@A','01:26@A',NULL,'en','<s>(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.</s>'),('j','k',2,2,5,'022e','022e','022e','en','(e) \'\'\'\'\'moved to Framework Directive (“call” \'\'\'\'\'means a connection established by means of a publicly available \'\'\'\'\'electronic communications \'\'\'\'\'service allowing two-way \'\'\'\'\'voice communication.)\'\'\'\'\''),('j','k',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('j','k',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('j','k',2,2,5,'15@A2','15@A2','15@A2','en','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('j','k',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('j','k',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('j','k',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('j','k',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('j','k',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 6a \'\'\'\'\'of this Article and Article 15(1).'),('j','k',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('j','k',2,2,5,'151@B','151@B',NULL,'en','<s>1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.</s>'),('j','k',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('j','k',2,2,5,'0432','0432','0432','en','\'\'\'\'\'When the \'\'\'\'\'personal data breach \'\'\'\'\'represents \'\'\'\'\'a \'\'\'\'\'serious risk for subscriber\'s privacy, \'\'\'\'\'the provider of publicly available electronic communications services \'\'\'\'\'concerned shall notify \'\'\'\'\'the <s>satisfaction of the </s>competent \'\'\'\'\'national \'\'\'\'\'authority <s>that no harm to the rights </s>and \'\'\'\'\'the subscriber concerned \'\'\'\'\'of \'\'\'\'\'such \'\'\'\'\'a \'\'\'\'\'breach without undue delay.\'\'\'\'\''),('j','k',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('j','k',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities \'\'\'\'\'and, where relevant, other national bodies \'\'\'\'\'have all <s>the </s>investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('j','k',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('j','k',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('j','k',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('j','k',1,2,5,'143:35@B','143:35@B',NULL,'en','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>'),('j','k',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('j','k',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('j','k',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising <s>of </s>personal data of \'\'\'\'\'an \'\'\'\'\'individual \'\'\'\'\'subscriber \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial <s>harm to users, such as </s>economic \'\'\'\'\'loss and \'\'\'\'\'social \'\'\'\'\'harm, including \'\'\'\'\'identity \'\'\'\'\'fraud. \'\'\'\'\'Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that such breach has occurred it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and security measures in place), the cause and extent of the security breach, the number of \'\'\'\'\'subscribers \'\'\'\'\'affected, and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities, physical harm). The subscribers \'\'\'\'\'concerned by <s>such </s>security incidents \'\'\'\'\'that could result in a serious risk to subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), \'\'\'\'\'should be notified <s>by the relevant service provider of every security breach </s>without delay in order to be able to take the necessary precautions. <s>In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. </s>The notification <s>to the national authorities and to users </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the \'\'\'\'\'users affected. otification \'\'\'\'\'of \'\'\'\'\'a security breach to a subscriber should not be required if \'\'\'\'\'the \'\'\'\'\'provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('j','k',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('j','k',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('j','k',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('j','k',2,2,5,'0442','0442',NULL,'en','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','k',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('j','k',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('j','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('j','k',2,2,5,'15@A42','15@A42',NULL,'en','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','k',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('c','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('c','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('c','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('c','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('c','g',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('c','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('c','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('c','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('c','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('c','g',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('c','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('c','g',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('c','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('c','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('c','g',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'la Autoridad.\'\'\'\'\''),('c','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('c','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('c','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('c','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('c','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('c','g',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('c','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('c','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('c','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('c','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('c','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('c','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('c','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('c','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('c','g',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('c','g',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con los \'\'\'\'\'cuadros nacionales de atribución de radiofrecuencias y <s>en </s>el Reglamento de Radiocomunicaciones de la \'\'\'\'\'UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('c','g',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('c','g',2,1,3,'0932d@B','0932d@B',NULL,'es','<s>d ter) velar por un uso eficiente del espectro.</s>'),('c','g',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('c','g',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:\'\'\'\'\''),('c','g',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('c','g',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('c','g',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('c','g',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('c','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('c','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('c','g',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('c','g',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('c','g',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 bis, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('c','g',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) \'\'\'\'\'identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\''),('c','g',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('c','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('c','g',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('c','g',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así \'\'\'\'\'a <s>ese principio, tendrá como resultado dejar de lado las disposiciones de </s>la \'\'\'\'\'promoción \'\'\'\'\'de <s>22 de mayo de 2001, relativa a la armonización de determinados aspectos de </s>los \'\'\'\'\'contenidos legales \'\'\'\'\'de \'\'\'\'\'acuerdo con el artículo 33 \'\'\'\'\'de la \'\'\'\'\'Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('c','g',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso <s>eficiente de las radiofrecuencias, incluido el uso </s>compartido máximo \'\'\'\'\'de las radiofrecuencias,\'\'\'\'\''),('c','g',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('c','g',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 7 del artículo 8 bis;\'\'\'\'\''),('c','g',2,1,3,'084g@A','084g@A',NULL,'es','<s>g bis) garantizando la cooperación de las empresas que suministran redes de comunicaciones electrónicas con los sectores afectados para la promoción y la protección de los contenidos legales en las redes y servicios de comunicaciones electrónicas.</s>'),('c','g',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('c','g',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('c','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('c','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('c','g',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('c','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('c','g',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('c','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('c','g',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('c','g',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('c','g',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('c','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la \'\'\'\'\'radioeléctrico).'),('c','g',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('c','g',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('c','g',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('c','g',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('c','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('c','g',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('c','g',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('c','g',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('c','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('c','g',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('c','g',2,1,3,'0932d@A','0932d@A',NULL,'es','<s>d bis) tener en cuenta las organizaciones internacionales y regionales relativas al espectro y respetar los planes de frecuencias acordados a nivel internacional, o</s>'),('c','g',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('c','g',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\''),('c','g',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('c','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('c','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('c','g',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('c','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('c','g',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición].\'\'\'\'\''),('c','g',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('c','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('c','g',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('c','g',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('c','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('c','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('c','h',2,2,4,'2231','223','2231','es','3. \'\'\'\'\'Con el fin de \'\'\'\'\'evitar la degradación del servicio y la ralentización del tráfico en las redes, así como \'\'\'\'\'de \'\'\'\'\'garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán adoptar \'\'\'\'\'directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, \'\'\'\'\'podrán \'\'\'\'\'adoptar otras medidas. Estas directrices \'\'\'\'\'o \'\'\'\'\'medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente \'\'\'\'\'en \'\'\'\'\'cuenta todas las normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'artículo 17 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('c','h',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('c','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('c','h',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('c','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('c','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('c','h',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores \'\'\'\'\'de <s>bloquear el acceso a determinados números o </s>servicios \'\'\'\'\'de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('c','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('c','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('c','h',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('c','h',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('c','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('c','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('c','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('c','h',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('c','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('c','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('c','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('c','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('c','h',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones <s>en detrimento del abonado </s>de las condiciones contractuales propuestas por los \'\'\'\'\'operadores. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones.\'\'\'\'\''),('c','h',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('c','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('c','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('c','h',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('c','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('c','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('c','h',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('c','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('c','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('c','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('c','h',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('c','h',2,2,4,'2021b1',NULL,'2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('c','h',2,2,4,'20211','20211','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('c','h',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('c','h',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('c','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('c','h',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('c','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('c','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('c','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('c','h',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('c','h',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('c','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('c','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('c','h',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('c','h',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('c','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('c','h',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('c','h',2,2,4,'20211h','20211h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que \'\'\'\'\'podría \'\'\'\'\'tomar la empresa que suministra la conexión o los servicios <s>a fin de respetar la confidencialidad de los datos personales de los abonados, así como las medidas que podría tomar </s>en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como \'\'\'\'\'todas las disposiciones \'\'\'\'\'de \'\'\'\'\'compensación que se aplicarían \'\'\'\'\'en caso de incidentes de seguridad o integridad.'),('c','h',2,2,4,'20211c','20211c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('c','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('c','h',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('c','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('c','h',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('c','h',2,2,4,'2021@A','2021@A',NULL,'es','<s>El contrato también incluirá información pertinente sobre los usos permitidos por ley de las redes de comunicaciones electrónicas y sobre los medios de protección contra los riesgos para la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis.</s>'),('c','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('c','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('c','h',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('c','h',2,2,4,'20211d','20211d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('c','h',2,2,4,'20211b','20211b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos, en particular:\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('c','h',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('c','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('c','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('c','h',2,2,4,'20211f','20211f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('c','h',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación faciliten, ellas mismas o por medio de terceros, \'\'\'\'\'estas guías o \'\'\'\'\'técnicas \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado de forma gratuita o un precio razonable. La información publicada por las empresas que faciliten redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.\'\'\'\'\''),('c','h',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('c','h',2,2,4,'20211g','20211g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('c','h',2,2,4,'20211a','20211a','2021a','es','a) la identidad y dirección del suministrador;'),('c','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('c','h',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('c','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('c','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('c','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('c','h',2,2,4,'20211e','20211e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y <s>del contrato, incluidas las cuotas relacionadas con </s>la \'\'\'\'\'resolución \'\'\'\'\'del \'\'\'\'\'contrato, incluidos\'\'\'\'\''),('c','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('c','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('c','h',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('c','h',2,2,5,'04411','0441','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1, 2, 3, \'\'\'\'\'3 \'\'\'\'\'bis, 3 ter y 3 \'\'\'\'\'quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de \'\'\'\'\'Datos, \'\'\'\'\'a <s>la Agencia Europea de Seguridad de </s>las \'\'\'\'\'partes interesadas pertinentes \'\'\'\'\'y \'\'\'\'\'a ENISA, \'\'\'\'\'recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y <s>con </s>las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados \'\'\'\'\'3 \'\'\'\'\'bis y 3 ter.\'\'\'\'\''),('c','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('c','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('c','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('c','h',2,2,5,'041@A5','041@A5','041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto \'\'\'\'\'guión y \'\'\'\'\'un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la \'\'\'\'\'seguridad;\'\'\'\'\''),('c','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('c','h',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('c','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','es','(30 \'\'\'\'\'ter) \'\'\'\'\'Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho \'\'\'\'\'nacional \'\'\'\'\'de conformidad con \'\'\'\'\'la presente \'\'\'\'\'Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('c','h',2,2,5,'043@B','043@B','043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('c','h',2,2,5,'041@A4','041@A4','041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que \'\'\'\'\'incluya \'\'\'\'\'el control regular de las violaciones de la \'\'\'\'\'seguridad; y\'\'\'\'\''),('c','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('c','h',2,2,5,'041@A','041@A','041@A','es','1 bis. Sin perjuicio de \'\'\'\'\'lo dispuesto en la Directiva \'\'\'\'\'95/46/CE y \'\'\'\'\'en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas \'\'\'\'\'medidas \'\'\'\'\'incluirán:\'\'\'\'\''),('c','h',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('c','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para \'\'\'\'\'proteger \'\'\'\'\'la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones \'\'\'\'\'electrónicas \'\'\'\'\'a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('c','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('c','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('c','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('c','h',2,2,5,'043@A1','043@A1','043@A1','es','3 bis. La autoridad \'\'\'\'\'competente \'\'\'\'\'deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad \'\'\'\'\'competente \'\'\'\'\'pedirá al proveedor de <s>los </s>servicios de comunicaciones <s>electrónicas </s>disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las personas \'\'\'\'\'directamente \'\'\'\'\'afectadas \'\'\'\'\'por \'\'\'\'\'la \'\'\'\'\'violación. La notificación \'\'\'\'\'deberá contener los elementos descritos \'\'\'\'\'en el apartado 3.'),('c','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('c','h',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('c','h',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('c','h',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes <s>de seguridad </s>deben notificarse inmediatamente a \'\'\'\'\'la autoridad nacional de regulación o a otra autoridad nacional competente. \'\'\'\'\'La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.\'\'\'\'\''),('c','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('c','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('c','h',1,2,5,'03:28@A',NULL,'03:28@A','es','\'\'\'\'\'(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('c','h',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('c','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('c','h',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('c','h',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('c','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('c','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('c','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('c','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('c','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('c','h',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('c','h',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('c','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('c','h',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('c','h',2,2,5,'043@C1','043@C','043@C1','es','3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de <s>los </s>servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a \'\'\'\'\'las personas afectadas, \'\'\'\'\'cuando \'\'\'\'\'puedan demostrar \'\'\'\'\'razonablemente que no existe riesgo para los datos \'\'\'\'\'personales \'\'\'\'\'afectados por la violación debido a la utilización de medidas apropiadas de protección \'\'\'\'\'tecnológica.\'\'\'\'\''),('c','h',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('c','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('c','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('c','h',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('c','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('c','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('c','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto \'\'\'\'\'directa \'\'\'\'\'como \'\'\'\'\'indirectamente \'\'\'\'\'y a través de cualquier \'\'\'\'\'tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su \'\'\'\'\'consentimiento, por cuanto los parámetros del navegador respectivos constituyen un \'\'\'\'\'consentimiento \'\'\'\'\'previo, \'\'\'\'\'y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('c','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('c','h',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('c','h',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('c','h',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('c','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('c','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('c','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('c','h',2,2,5,'041@A2','041@A2','041@A2','es','- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia \'\'\'\'\'o la \'\'\'\'\'obstaculización de su funcionamiento o \'\'\'\'\'disponibilidad;\'\'\'\'\''),('c','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('c','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('c','h',2,2,5,'041@B','041@B','041@B','es','1 ter. Las autoridades nacionales de \'\'\'\'\'regulación podrán \'\'\'\'\'examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, \'\'\'\'\'y podrán formular \'\'\'\'\'recomendaciones sobre las mejores prácticas e indicadores de resultados \'\'\'\'\'con respecto al \'\'\'\'\'nivel de seguridad que debería conseguirse con esas medidas.'),('c','h',2,2,5,'041@A1','041@A1','041@A1','es','- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales \'\'\'\'\'para fines autorizados estrictamente legales \'\'\'\'\'y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('c','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('c','h',2,2,5,'0431','043','0431','es','3. En caso de violación <s>grave </s>de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como \'\'\'\'\'toda empresa que \'\'\'\'\'opere en Internet y \'\'\'\'\'ofrezca servicios a los consumidores <s>por Internet </s>que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la \'\'\'\'\'información, \'\'\'\'\'notificarán dicha violación a la autoridad nacional de \'\'\'\'\'regulación o a la autoridad competente de conformidad con la legislación particular del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('c','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('c','h',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('c','h',2,2,5,'041@A3','041@A3','041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('c','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('c','h',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('c','h',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('c','h',2,2,5,'043@A2','043@A2','043@A2','es','Podrá posponerse la notificación de una violación grave cuando \'\'\'\'\'puedan obstaculizarse \'\'\'\'\'los \'\'\'\'\'progresos \'\'\'\'\'de una investigación penal \'\'\'\'\'relacionada con \'\'\'\'\'dicha violación.'),('d','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('d','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('d','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('d','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('d','g',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('d','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('d','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('d','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('d','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('d','g',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('d','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('d','g',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('d','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('d','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('d','g',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('d','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('d','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('d','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('d','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('d','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('d','g',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('d','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('d','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('d','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('d','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('d','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('d','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('d','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('d','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('d','g',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('d','g',2,1,3,'09@C1@A','09@C1@A',NULL,'es','<s>Estas medidas de ejecución no afectarán a las medidas adoptadas a escala comunitaria o nacional, de conformidad con el Derecho comunitario, destinadas a fomentar objetivos de interés general, en particular en lo que respecta a la regulación de los contenidos y a la política audiovisual.</s>'),('d','g',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quáter </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con los \'\'\'\'\'cuadros nacionales de atribución de radiofrecuencias y <s>en </s>el Reglamento de Radiocomunicaciones de la \'\'\'\'\'UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever \'\'\'\'\'restricciones \'\'\'\'\'proporcionadas y no discriminatorias \'\'\'\'\'a \'\'\'\'\'los tipos de servicios de comunicaciones electrónicas que se presten.'),('d','g',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('d','g',2,1,3,'095@A','095@A',NULL,'es','<s>5 bis. Será competencia de los Estados miembros definir, de conformidad con su legislación nacional, el alcance, la naturaleza y la duración de las medidas encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.</s>'),('d','g',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:\'\'\'\'\''),('d','g',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('d','g',2,1,3,'09@C11c','09@C11c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('d','g',2,1,3,'09@C11A','09@C11A','09@C1A','es','-a) \'\'\'\'\'aplicar \'\'\'\'\'el \'\'\'\'\'programa \'\'\'\'\'de \'\'\'\'\'acción para el espectro radioeléctrico establecido \'\'\'\'\'de conformidad con el \'\'\'\'\'apartado 7 del \'\'\'\'\'artículo \'\'\'\'\'8 bis;\'\'\'\'\''),('d','g',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('d','g',2,1,3,'09@C11','09@C11','09@C1','es','A fin de contribuir al desarrollo del mercado interior, <s>no obstante lo dispuesto en el artículo 8 bis, </s>y para la aplicación de los principios \'\'\'\'\'de los artículos 8 bis, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('d','g',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('d','g',2,1,3,'09@C11b','09@C11b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('d','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('d','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('d','g',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('d','g',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('d','g',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\''),('d','g',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('d','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('d','g',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('d','g',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder \'\'\'\'\'a \'\'\'\'\'cualquier \'\'\'\'\'contenido legal y distribuirlo, así como utilizar cualquier \'\'\'\'\'aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('d','g',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('d','g',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de \'\'\'\'\'las restricciones y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('d','g',2,1,3,'084g@A','084g@A',NULL,'es','<s>g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en las redes y los servicios de comunicaciones electrónicas.</s>'),('d','g',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('d','g',2,1,3,'0943','0943','0943','es','Solo \'\'\'\'\'podrán imponerse medidas \'\'\'\'\'que \'\'\'\'\'prohíban \'\'\'\'\'la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana.\'\'\'\'\''),('d','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('d','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('d','g',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('d','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('d','g',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('d','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('d','g',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('d','g',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('d','g',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('d','g',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('d','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la \'\'\'\'\'radioeléctrico).'),('d','g',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('d','g',2,1,3,'0932d','0932d','0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('d','g',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('d','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('d','g',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('d','g',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('d','g',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('d','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('d','g',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('d','g',2,1,3,'09@C2','09@C2','09@C2','es','\'\'\'\'\'Estas \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>artículo 22, </s>apartado \'\'\'\'\'3 \'\'\'\'\'del \'\'\'\'\'artículo 22.\'\'\'\'\''),('d','g',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('d','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('d','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('d','g',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('d','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('d','g',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición].\'\'\'\'\''),('d','g',2,1,3,'09@C11a','09@C11a','09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar <s>directamente </s>entre empresas los derechos de \'\'\'\'\'uso;\'\'\'\'\''),('d','g',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('d','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('d','g',2,1,3,'09@C11B','09@C11B',NULL,'es','<s>-a bis) garantizar la publicación, coordinada y oportuna, de información sobre la atribución, la disponibilidad y el uso de las radiofrecuencias;</s>'),('d','g',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('d','g',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('d','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('d','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('d','h',2,2,4,'2231','223','2231','es','3. \'\'\'\'\'Con el fin de \'\'\'\'\'evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como de garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('d','h',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('d','h',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, \'\'\'\'\'así como todas las disposiciones de compensación que se aplicarían \'\'\'\'\'en \'\'\'\'\'caso de incidentes de seguridad o integridad.\'\'\'\'\''),('d','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('d','h',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('d','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('d','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('d','h',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de \'\'\'\'\'fraude \'\'\'\'\'o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('d','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('d','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('d','h',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('d','h',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('d','h',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('d','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('d','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('d','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('d','h',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores y de las demás normas en materia de transparencia al prestar servicios de medios de comunicación, en particular las Directivas 89/552/CEE, 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('d','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('d','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('d','h',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('d','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('d','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('d','h',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('d','h',2,2,4,'206@A','206@A',NULL,'es','<s>6 bis. Los Estados miembros velarán por que los abonados reciban información clara en caso de violación repetida de los derechos de autor y de los derechos afines de manera que puedan poner fin a sus actividades ilegales.</s>'),('d','h',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('d','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('d','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('d','h',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('d','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('d','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('d','h',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('d','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('d','h',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('d','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('d','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('d','h',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('d','h',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('d','h',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('d','h',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('d','h',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('d','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('d','h',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('d','h',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('d','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('d','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('d','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('d','h',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('d','h',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('d','h',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('d','h',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios legales ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('d','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('d','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('d','h',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('d','h',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('d','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('d','h',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('d','h',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('d','h',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('d','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('d','h',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos o de ejecutar cualquier aplicación o servicio de su elección.</s>'),('d','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('d','h',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('d','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('d','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('d','h',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('d','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('d','h',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('d','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('d','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('d','h',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación faciliten, ellas mismas o por medio de terceros, \'\'\'\'\'estas guías o \'\'\'\'\'técnicas \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado de forma gratuita o un precio razonable. La información publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('d','h',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('d','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('d','h',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('d','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('d','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('d','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('d','h',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('d','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('d','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('d','h',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('d','h',2,2,5,'04411','0441','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis, 3 ter y 3 quáter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('d','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('d','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('d','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('d','h',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('d','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('d','h',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('d','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','es','(30 \'\'\'\'\'ter) Al \'\'\'\'\'aplicar las medidas \'\'\'\'\'de adaptación del ordenamiento jurídico a \'\'\'\'\'la \'\'\'\'\'Directiva 2002/58/CE, \'\'\'\'\'corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también \'\'\'\'\'procurar \'\'\'\'\'que la interpretación de ésta que tomen como base no entre en conflicto con \'\'\'\'\'otros \'\'\'\'\'derechos fundamentales o <s>con otros </s>principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('d','h',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('d','h',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('d','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('d','h',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('d','h',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('d','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para \'\'\'\'\'proteger \'\'\'\'\'la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones \'\'\'\'\'electrónicas \'\'\'\'\'a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('d','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo \'\'\'\'\'15. \'\'\'\'\'El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('d','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('d','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('d','h',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('d','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('d','h',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('d','h',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de <s>todos </s>sus derechos fundamentales, \'\'\'\'\'en particular el derecho \'\'\'\'\'a la \'\'\'\'\'intimidad y a \'\'\'\'\'la \'\'\'\'\'protección de los datos. \'\'\'\'\'Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('d','h',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes <s>de seguridad </s>deben notificarse inmediatamente a \'\'\'\'\'la autoridad nacional de regulación o a otra autoridad nacional competente. \'\'\'\'\'La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.\'\'\'\'\''),('d','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('d','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('d','h',1,2,5,'03:28@A',NULL,'03:28@A','es','\'\'\'\'\'(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('d','h',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('d','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('d','h',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('d','h',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('d','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('d','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('d','h',1,2,5,'04:31','04:31',NULL,'es','<s>(31) Conviene prever la posibilidad de adoptar medidas de ejecución con vistas al establecimiento de un conjunto común de requisitos para lograr un nivel adecuado de protección de la intimidad y la seguridad de los datos personales transmitidos o tratados en relación con el uso lícito de redes de comunicaciones electrónicas en el mercado interior.</s>'),('d','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('d','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('d','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('d','h',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('d','h',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('d','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('d','h',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('d','h',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.\'\'\'\'\''),('d','h',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('d','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('d','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('d','h',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('d','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('d','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('d','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('d','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('d','h',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('d','h',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('d','h',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('d','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('d','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('d','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('d','h',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('d','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('d','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('d','h',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('d','h',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('d','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('d','h',2,2,5,'0431','043','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la \'\'\'\'\'Comunidad y que pudiera perjudicar a los usuarios, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de \'\'\'\'\'regulación o a la autoridad competente de conformidad con la legislación particular del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('d','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('d','h',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('d','h',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('d','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('d','h',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('d','h',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('d','h',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('e','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('e','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('e','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('e','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('e','g',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('e','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('e','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('e','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('e','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('e','g',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('e','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('e','g',2,1,1,'1212f',NULL,'1212f','es','\'\'\'\'\'f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;\'\'\'\'\''),('e','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('e','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('e','g',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'la Autoridad.\'\'\'\'\''),('e','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('e','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('e','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('e','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('e','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('e','g',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('e','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('e','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('e','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('e','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('e','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('e','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('e','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('e','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('e','g',2,1,3,'084@Ae','084@Ae','084@Ae','es','\'\'\'\'\'d) teniendo debidamente \'\'\'\'\'en \'\'\'\'\'cuenta la variedad \'\'\'\'\'de \'\'\'\'\'condiciones en relación con la competencia \'\'\'\'\'y <s>de reparto de riesgo entre </s>los \'\'\'\'\'consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro \'\'\'\'\'de \'\'\'\'\'cada Estado miembro;\'\'\'\'\''),('e','g',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros \'\'\'\'\'velarán por que \'\'\'\'\'en <s>la medida de lo posible, en </s>las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'puedan prestarse \'\'\'\'\'todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad \'\'\'\'\'con \'\'\'\'\'los cuadros \'\'\'\'\'nacionales de \'\'\'\'\'atribución de radiofrecuencias \'\'\'\'\'y \'\'\'\'\'el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la UIT. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('e','g',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) \'\'\'\'\'promoviendo \'\'\'\'\'que \'\'\'\'\'pueda predecirse \'\'\'\'\'la \'\'\'\'\'reglamentación, mediante la continuidad \'\'\'\'\'de \'\'\'\'\'las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('e','g',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) identificar <s>y recomendar </s>las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de \'\'\'\'\'uso;\'\'\'\'\''),('e','g',2,1,3,'084@A','084@A','084@A','es','4 \'\'\'\'\'bis. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'para \'\'\'\'\'lograr los objetivos a \'\'\'\'\'que \'\'\'\'\'se refieren los apartados 2, 3 \'\'\'\'\'y \'\'\'\'\'4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, \'\'\'\'\'a \'\'\'\'\'través de lo siguiente:\'\'\'\'\''),('e','g',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con \'\'\'\'\'el artículo \'\'\'\'\'9 \'\'\'\'\'quater \'\'\'\'\'se disponga otra cosa, los Estados miembros \'\'\'\'\'velarán por que \'\'\'\'\'en \'\'\'\'\'las bandas \'\'\'\'\'de \'\'\'\'\'radiofrecuencias disponibles para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas puedan prestarse \'\'\'\'\'todos los tipos de <s>tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias asignadas a los </s>servicios de comunicaciones electrónicas \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la UIT.'),('e','g',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('e','g',2,1,3,'09@C1b',NULL,'09@C1b','es','\'\'\'\'\'b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('e','g',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) \'\'\'\'\'salvaguardando la competencia \'\'\'\'\'en \'\'\'\'\'beneficio \'\'\'\'\'de \'\'\'\'\'los consumidores y promoviendo cuando sea posible la \'\'\'\'\'competencia \'\'\'\'\'basada en las infraestructuras;\'\'\'\'\''),('e','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('e','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('e','g',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('e','g',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('e','g',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 bis, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('e','g',2,1,3,'09@C1d','09@C1d','09@C1d','es','\'\'\'\'\'d) identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\''),('e','g',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('e','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('e','g',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('e','g',2,1,3,'0841g','0841g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('e','g',2,1,3,'0932c','0932c','0932c','es','c) \'\'\'\'\'garantizar \'\'\'\'\'un <s>acuerdo internacional relativo al </s>uso \'\'\'\'\'compartido máximo \'\'\'\'\'de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('e','g',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 \'\'\'\'\'y \'\'\'\'\'harán públicos los resultados \'\'\'\'\'de \'\'\'\'\'estas revisiones.\'\'\'\'\''),('e','g',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 7 del artículo 8 bis;\'\'\'\'\''),('e','g',2,1,3,'0932c@A','0932c@A','0932c@A','es','c bis) \'\'\'\'\'salvaguardar el \'\'\'\'\'uso eficiente \'\'\'\'\'de las frecuencias radioeléctricas,\'\'\'\'\''),('e','g',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana.\'\'\'\'\''),('e','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('e','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('e','g',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, \'\'\'\'\'actuarán en cumplimiento de \'\'\'\'\'los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.'),('e','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('e','g',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('e','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('e','g',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la <s>prestación de servicios universales o públicos, la </s>promoción de la cohesión social, regional y territorial, \'\'\'\'\'la evitación del \'\'\'\'\'uso \'\'\'\'\'ineficiente \'\'\'\'\'de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de <s>tener en cuenta </s>los \'\'\'\'\'objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('e','g',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('e','g',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) \'\'\'\'\'promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento \'\'\'\'\'de \'\'\'\'\'la inversión compartida, asegurando una adecuada distribución de \'\'\'\'\'los \'\'\'\'\'riesgos entre el inversor las empresas que se benefician del acceso \'\'\'\'\'a <s>mayores inversiones iniciales en </s>las nuevas \'\'\'\'\'instalaciones;\'\'\'\'\''),('e','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la realización de economías de escala y <s>a </s>la <s>interoperabilidad de los servicios en beneficio de los consumidores y con arreglo a la Decisión no 676/2002/CE (Decisión espectro </s>radioeléctrico).'),('e','g',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('e','g',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('e','g',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('e','g',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('e','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('e','g',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('e','g',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('e','g',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('e','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('e','g',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('e','g',2,1,3,'09@C2',NULL,'09@C2','es','\'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.\'\'\'\'\''),('e','g',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) \'\'\'\'\'garantizando que, en circunstancias similares, no se dispense un trato discriminatorio \'\'\'\'\'a \'\'\'\'\'las empresas suministradoras \'\'\'\'\'de \'\'\'\'\'redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('e','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('e','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('e','g',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('e','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('e','g',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición].\'\'\'\'\''),('e','g',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('e','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('e','g',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('e','g',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('e','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('e','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('e','h',2,2,4,'2231','223','2231','es','3. \'\'\'\'\'Con el fin de \'\'\'\'\'evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como de garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el artículo \'\'\'\'\'17 de la Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('e','h',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('e','h',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('e','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('e','h',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('e','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('e','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('e','h',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('e','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('e','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('e','h',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('e','h',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('e','h',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('e','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('e','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('e','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('e','h',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('e','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('e','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('e','h',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('e','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('e','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('e','h',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('e','h',2,2,4,'206@A','206@A',NULL,'es','<s>6 bis. Los Estados miembros velarán por garantizar la libertad de elección de los consumidores y establecerán un nivel adecuado de protección frente a los productos que restringen indebidamente esta libertad, tales como contratos con una duración excesiva, vinculación a productos y tasas o penalizaciones por cambiar de proveedor.</s>'),('e','h',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('e','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('e','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('e','h',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('e','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('e','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('e','h',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('e','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('e','h',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('e','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('e','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales. Esta información se publicará de una forma fácilmente accesible.</s>'),('e','h',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('e','h',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('e','h',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('e','h',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('e','h',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('e','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('e','h',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('e','h',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('e','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('e','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('e','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('e','h',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios en general y por los usuarios finales con discapacidad en particular, así como su utilización. Debe prestarse debida atención a los objetivos políticos y a los principios de reglamentación establecidos en el artículo 8 de la Directiva 2002/21/CE.</s>'),('e','h',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('e','h',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('e','h',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('e','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('e','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('e','h',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('e','h',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('e','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('e','h',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('e','h',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('e','h',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('e','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('e','h',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('e','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('e','h',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('e','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('e','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('e','h',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('e','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('e','h',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('e','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('e','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('e','h',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación faciliten, ellas mismas o por medio de terceros, \'\'\'\'\'estas guías o \'\'\'\'\'técnicas \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado de forma gratuita o un precio razonable. La información publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('e','h',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('e','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('e','h',2,2,4,'2821','2821','2821','es','\'\'\'\'\'2. \'\'\'\'\'Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('e','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('e','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('e','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('e','h',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('e','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('e','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('e','h',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('e','h',2,2,5,'04411','0441','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación \'\'\'\'\'coherente \'\'\'\'\'de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis, 3 ter y 3 quáter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), a las partes interesadas y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('e','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('e','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('e','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('e','h',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('e','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('e','h',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('e','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('e','h',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('e','h',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('e','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('e','h',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('e','h',2,2,5,'15@A42','15@A42','15@A42','es','\'\'\'\'\'Las medidas \'\'\'\'\'destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 \'\'\'\'\'del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 \'\'\'\'\'del artículo 14 bis.'),('e','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('e','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('e','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('e','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('e','h',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('e','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('e','h',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el \'\'\'\'\'apartado 2 del \'\'\'\'\'artículo 14 \'\'\'\'\'bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el \'\'\'\'\'apartado \'\'\'\'\'3 del artículo 14 bis.\'\'\'\'\''),('e','h',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('e','h',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes <s>de seguridad </s>deben notificarse inmediatamente a \'\'\'\'\'la autoridad nacional de regulación o a otra autoridad nacional competente. \'\'\'\'\'La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.\'\'\'\'\''),('e','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('e','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('e','h',1,2,5,'03:28@A',NULL,'03:28@A','es','\'\'\'\'\'(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('e','h',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('e','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('e','h',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('e','h',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('e','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('e','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('e','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('e','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('e','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('e','h',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('e','h',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('e','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('e','h',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('e','h',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.\'\'\'\'\''),('e','h',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('e','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('e','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('e','h',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('e','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('e','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('e','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('e','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('e','h',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('e','h',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('e','h',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('e','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('e','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('e','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos \'\'\'\'\'años después de la \'\'\'\'\'fecha de \'\'\'\'\'entrada en vigor de la presente \'\'\'\'\'Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, <s>así como </s>el Tratado de \'\'\'\'\'Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), \'\'\'\'\'en particular las nuevas competencias en materia de protección de datos contempladas en el artículo \'\'\'\'\'16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('e','h',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('e','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('e','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('e','h',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('e','h',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('e','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('e','h',2,2,5,'0431','043','0431','es','3. En caso de violación <s>grave </s>de la seguridad que provoque la \'\'\'\'\'destrucción, accidental \'\'\'\'\'o \'\'\'\'\'ilícita, \'\'\'\'\'la \'\'\'\'\'pérdida, la alteración, la \'\'\'\'\'difusión o el acceso no autorizados, de datos personales <s>que no se hayan hecho incomprensibles por medios tecnológicos, </s>transmitidos, almacenados o tratados de otro modo \'\'\'\'\'en relación con \'\'\'\'\'la prestación de servicios de comunicaciones <s>electrónicas </s>disponibles al público en la \'\'\'\'\'Comunidad \'\'\'\'\'y que \'\'\'\'\'pudiera perjudicar \'\'\'\'\'a los \'\'\'\'\'usuarios, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de \'\'\'\'\'la \'\'\'\'\'sociedad de la información, notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de \'\'\'\'\'regulación o a la autoridad competente de conformidad con la legislación particular \'\'\'\'\'del Estado \'\'\'\'\'miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('e','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('e','h',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('e','h',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('e','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('e','h',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('e','h',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('e','h',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('f','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('f','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('f','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('f','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('f','g',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('f','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('f','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('f','g',2,1,1,'1212b@A','1212b@A',NULL,'es','<s>b bis) concluyan acuerdos de uso compartido de las redes de acceso radioeléctrico para cubrir zonas lejanas o no rentables a fin de ofrecer y dar acceso a una gama múltiple de servicios en todo el territorio de cada uno de los Estados miembros en beneficio de los consumidores y del medio ambiente.</s>'),('f','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('f','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('f','g',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('f','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('f','g',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('f','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('f','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('f','g',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('f','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\''),('f','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('f','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('f','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('f','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('f','g',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('f','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('f','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('f','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('f','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('f','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('f','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('f','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('f','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('f','g',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('f','g',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('f','g',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('f','g',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('f','g',2,1,3,'095@A','095@A',NULL,'es','<s>5 bis. Entra dentro de las competencias de cada Estado miembro definir el alcance, la naturaleza y la duración de las restricciones encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación, de conformidad con su legislación nacional.</s>'),('f','g',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:\'\'\'\'\''),('f','g',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('f','g',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('f','g',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('f','g',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('f','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('f','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('f','g',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('f','g',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('f','g',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios <s>del presente artículo, la Comisión, </s>de \'\'\'\'\'los artículos 8 bis, 9, 9 bis y 9 ter, la Comisión \'\'\'\'\'podrá \'\'\'\'\'adoptar \'\'\'\'\'las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('f','g',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) \'\'\'\'\'identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\''),('f','g',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('f','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('f','g',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión puede, de acuerdo con las ANR, estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión no 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico).</s>'),('f','g',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('f','g',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('f','g',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('f','g',2,1,3,'09@C1A',NULL,'09@C1A','es','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 7 del artículo 8 bis;\'\'\'\'\''),('f','g',2,1,3,'084g@A','084g@A',NULL,'es','<s>g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en el marco de tales redes y servicios.</s>'),('f','g',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('f','g',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('f','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('f','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('f','g',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se \'\'\'\'\'base \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento \'\'\'\'\'de \'\'\'\'\'los acuerdos internacionales y podrán tener \'\'\'\'\'en cuenta \'\'\'\'\'consideraciones \'\'\'\'\'de \'\'\'\'\'orden público.\'\'\'\'\''),('f','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('f','g',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('f','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('f','g',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.'),('f','g',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('f','g',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('f','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las \'\'\'\'\'radiofrecuencias \'\'\'\'\'en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a <s>la Decisión no 676/2002/CE (Decisión espectro radioeléctrico), tomando en consideración </s>los \'\'\'\'\'beneficios para los consumidores, como la realización \'\'\'\'\'de \'\'\'\'\'economías \'\'\'\'\'de \'\'\'\'\'escala y \'\'\'\'\'la \'\'\'\'\'radioeléctrico).\'\'\'\'\''),('f','g',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('f','g',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('f','g',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo \'\'\'\'\'de \'\'\'\'\'interés general de \'\'\'\'\'conformidad con el apartado \'\'\'\'\'4.\'\'\'\'\''),('f','g',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('f','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('f','g',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('f','g',2,1,3,'082c','082c','082c','es','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\''),('f','g',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('f','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('f','g',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('f','g',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('f','g',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\''),('f','g',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('f','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('f','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('f','g',2,1,3,'0932b@A','0932b@A','0932b@A','es','b bis) \'\'\'\'\'asegurar \'\'\'\'\'la \'\'\'\'\'calidad técnica del servicio,\'\'\'\'\''),('f','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('f','g',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición].\'\'\'\'\''),('f','g',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('f','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('f','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('f','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('f','h',2,2,4,'2231','223','2231','es','3. \'\'\'\'\'Con el fin de \'\'\'\'\'evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como de garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('f','h',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('f','h',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('f','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('f','h',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('f','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('f','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('f','h',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('f','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('f','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('f','h',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('f','h',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('f','h',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('f','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('f','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('f','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('f','h',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('f','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('f','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('f','h',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('f','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('f','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('f','h',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('f','h',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('f','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('f','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('f','h',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('f','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('f','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('f','h',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('f','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('f','h',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('f','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('f','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('f','h',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('f','h',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\''),('f','h',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('f','h',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('f','h',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('f','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('f','h',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('f','h',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('f','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('f','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('f','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('f','h',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('f','h',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('f','h',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('f','h',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('f','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('f','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('f','h',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('f','h',2,2,4,'2232',NULL,'2232','es','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('f','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('f','h',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('f','h',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('f','h',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('f','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('f','h',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('f','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('f','h',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('f','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('f','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('f','h',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('f','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('f','h',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('f','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('f','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('f','h',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación faciliten, ellas mismas o por medio de terceros, \'\'\'\'\'estas guías o \'\'\'\'\'técnicas \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado de forma gratuita o un precio razonable. La información publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('f','h',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('f','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('f','h',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('f','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('f','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('f','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('f','h',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('f','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('f','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('f','h',2,2,5,'066@A','066@A','066@A','es','6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('f','h',2,2,5,'04411','04411','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis, 3 ter y 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, \'\'\'\'\'recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.'),('f','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('f','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('f','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('f','h',2,2,5,'041@A5','041@A5','041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de \'\'\'\'\'la \'\'\'\'\'seguridad;'),('f','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('f','h',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('f','h',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','es','(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('f','h',2,2,5,'043@B','043@B','043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('f','h',2,2,5,'041@A4','041@A4','041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que \'\'\'\'\'incluya \'\'\'\'\'el control regular de las violaciones de la \'\'\'\'\'seguridad; y\'\'\'\'\''),('f','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('f','h',2,2,5,'041@A','041@A','041@A','es','1 bis. Sin perjuicio de \'\'\'\'\'lo dispuesto en la Directiva \'\'\'\'\'95/46/CE y \'\'\'\'\'en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas \'\'\'\'\'medidas \'\'\'\'\'incluirán:\'\'\'\'\''),('f','h',1,2,5,'03:28@A2','03:28@A2',NULL,'es','<s>En los próximos dos años, la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de datos.</s>'),('f','h',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('f','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('f','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('f','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('f','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('f','h',2,2,5,'043@A1','043@A1','043@A1','es','3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por \'\'\'\'\'la \'\'\'\'\'violación. La notificación deberá contener los elementos descritos en el apartado 3.'),('f','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('f','h',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('f','h',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('f','h',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes deben notificarse inmediatamente a la autoridad nacional de \'\'\'\'\'regulación \'\'\'\'\'o \'\'\'\'\'a otra \'\'\'\'\'autoridad \'\'\'\'\'nacional \'\'\'\'\'competente. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La autoridad competente \'\'\'\'\'debe \'\'\'\'\'examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente \'\'\'\'\'debe pedir \'\'\'\'\'al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por \'\'\'\'\'la \'\'\'\'\'violación.'),('f','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('f','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('f','h',2,2,5,'0432','0432','0432','es','El proveedor de <s>los </s>servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea <s>la </s>controladora de los datos y proveedora de servicios de la sociedad de la información, \'\'\'\'\'notificarán \'\'\'\'\'a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.'),('f','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('f','h',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('f','h',2,2,5,'043@A4','043@A4','043@A4','es','Las autoridades reguladoras nacionales \'\'\'\'\'controlarán asimismo \'\'\'\'\'si las empresas han \'\'\'\'\'cumplido \'\'\'\'\'sus obligaciones de notificación con arreglo al presente artículo e \'\'\'\'\'impondrán \'\'\'\'\'sanciones \'\'\'\'\'apropiadas, \'\'\'\'\'incluida la publicación, si procede, en caso de \'\'\'\'\'incumplimiento.\'\'\'\'\''),('f','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('f','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('f','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('f','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('f','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('f','h',2,2,5,'151@B','151@B','151@B','es','\'\'\'\'\'1b. \'\'\'\'\'Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán \'\'\'\'\'sin demora injustificada \'\'\'\'\'a las autoridades independientes encargadas de la protección de los \'\'\'\'\'datos \'\'\'\'\'de toda <s>las </s>petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado \'\'\'\'\'1, \'\'\'\'\'incluida la \'\'\'\'\'correspondiente \'\'\'\'\'justificación legal <s>dada </s>y el procedimiento \'\'\'\'\'jurídico \'\'\'\'\'seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales \'\'\'\'\'competentes \'\'\'\'\'los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('f','h',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('f','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('f','h',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('f','h',2,2,5,'043@C1','043@C1','043@C1','es','3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a \'\'\'\'\'las personas afectadas, \'\'\'\'\'cuando \'\'\'\'\'puedan demostrar \'\'\'\'\'razonablemente que no existe riesgo para los datos \'\'\'\'\'personales \'\'\'\'\'afectados por la violación debido a la utilización de medidas apropiadas de protección \'\'\'\'\'tecnológica.\'\'\'\'\''),('f','h',2,2,5,'043@A3','043@A3','043@A3','es','\'\'\'\'\'Los \'\'\'\'\'proveedores notificarán \'\'\'\'\'anualmente \'\'\'\'\'a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.'),('f','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan, ni \'\'\'\'\'siquiera, y sin niguna limitación, \'\'\'\'\'con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('f','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('f','h',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('f','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('f','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('f','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, \'\'\'\'\'tanto directa como indirectamente y a través de cualquier tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('f','h',1,2,5,'03:28@A1','03:28@A1','03:28@A','es','(28 bis) Para los fines de la \'\'\'\'\'Directiva 2002/58/CE, las \'\'\'\'\'direcciones \'\'\'\'\'del Protocolo \'\'\'\'\'de Internet \'\'\'\'\'sólo deben tener la consideración de \'\'\'\'\'datos personales <s>sólo </s>si pueden \'\'\'\'\'vincularse \'\'\'\'\'directamente <s>vinculadas </s>a una única persona o en conjunción con otros \'\'\'\'\'datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('f','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('f','h',1,2,5,'01:26@A','01:26@A','01:26@A','es','(26 bis) La <s>presente </s>Directiva \'\'\'\'\'2002/58/CE \'\'\'\'\'armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y <s>del derecho </s>a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('f','h',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— \'\'\'\'\'incluidas las sanciones penales, \'\'\'\'\'cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('f','h',2,2,5,'043@C2','043@C2','043@C2','es','Las medidas de protección tecnológica en caso de \'\'\'\'\'destrucción \'\'\'\'\'accidental o ilícita, \'\'\'\'\'pérdida o \'\'\'\'\'alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados \'\'\'\'\'harán \'\'\'\'\'incomprensibles los datos \'\'\'\'\'personales \'\'\'\'\'a \'\'\'\'\'terceros, \'\'\'\'\'o, en caso de pérdida accidental o \'\'\'\'\'ilícita, pondrán \'\'\'\'\'los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.'),('f','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('f','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('f','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos \'\'\'\'\'años después de la \'\'\'\'\'fecha de \'\'\'\'\'entrada en vigor de la presente \'\'\'\'\'Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, <s>así como </s>el Tratado de \'\'\'\'\'Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), \'\'\'\'\'en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('f','h',2,2,5,'041@A2','041@A2','041@A2','es','- \'\'\'\'\'medidas \'\'\'\'\'técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;'),('f','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones. \'\'\'\'\'Dichas \'\'\'\'\'medidas respetarán el principio de neutralidad tecnológica.'),('f','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('f','h',2,2,5,'041@B','041@B','041@B','es','1 ter. Las autoridades nacionales de \'\'\'\'\'regulación podrán \'\'\'\'\'examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, \'\'\'\'\'y podrán formular \'\'\'\'\'recomendaciones sobre las mejores prácticas e indicadores de resultados \'\'\'\'\'con respecto al \'\'\'\'\'nivel de seguridad que debería conseguirse con esas medidas.'),('f','h',2,2,5,'041@A1','041@A1','041@A1','es','- \'\'\'\'\'medidas \'\'\'\'\'técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente \'\'\'\'\'legales \'\'\'\'\'y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('f','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('f','h',2,2,5,'0431','0431','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la \'\'\'\'\'información, \'\'\'\'\'notificarán dicha violación a la autoridad nacional de \'\'\'\'\'regulación \'\'\'\'\'o a la autoridad competente de conformidad con la legislación particular del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('f','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('f','h',1,2,5,'151:30@9','151:30@9','151:30@9','es','(30 bis) El artículo 15, apartado 1, de la <s>presente </s>Directiva \'\'\'\'\'2002/58/CE debe entenderse \'\'\'\'\'de manera que la \'\'\'\'\'divulgación \'\'\'\'\'de datos personales en el contexto del artículo 8 de la Directiva \'\'\'\'\'2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar \'\'\'\'\'sin perjuicio de la <s>presente </s>Directiva \'\'\'\'\'2002/58/CE \'\'\'\'\'ni de la Directiva \'\'\'\'\'95/46/CE \'\'\'\'\'cuando \'\'\'\'\'se lleve \'\'\'\'\'a \'\'\'\'\'cabo a \'\'\'\'\'raíz de una solicitud \'\'\'\'\'justificada — \'\'\'\'\'esto es, con fundamento \'\'\'\'\'suficiente— \'\'\'\'\'y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.'),('f','h',2,2,5,'041@A3','041@A3','041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('f','h',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','es','(26 quáter) Las disposiciones de la <s>presente </s>Directiva \'\'\'\'\'2002/58/CE \'\'\'\'\'especifican y completan la Directiva 95/46/CE \'\'\'\'\'del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa \'\'\'\'\'a \'\'\'\'\'la protección de las personas físicas \'\'\'\'\'en \'\'\'\'\'lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por \'\'\'\'\'el \'\'\'\'\'Reglamento (CE) no 1882/203.), \'\'\'\'\'y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.'),('f','h',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 y a los reguladores pertinentes.'),('f','h',2,2,5,'04412','04412','04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, \'\'\'\'\'especialmente con \'\'\'\'\'fines \'\'\'\'\'informativos \'\'\'\'\'sobre las mejores soluciones \'\'\'\'\'técnicas y económicas disponibles \'\'\'\'\'para mejorar la aplicación de la \'\'\'\'\'presente \'\'\'\'\'Directiva.'),('f','h',2,2,5,'043@A2','043@A2','043@A2','es','Podrá posponerse la notificación de una violación grave cuando \'\'\'\'\'puedan obstaculizarse \'\'\'\'\'los \'\'\'\'\'progresos \'\'\'\'\'de una investigación penal relacionada con dicha \'\'\'\'\'violación.\'\'\'\'\''),('g','h',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('g','h',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('g','h',2,2,4,'2231','2231','2231','es','3. \'\'\'\'\'Con el fin \'\'\'\'\'de <s>los servicios en las redes y evitarán la discriminación contra la competencia en los servicios. Para </s>evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como de garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán adoptar \'\'\'\'\'directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. \'\'\'\'\'Estas \'\'\'\'\'directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas las normas establecidas \'\'\'\'\'de conformidad con el <s>procedimiento de reglamentación con control contemplado en el apartado 2 del </s>artículo \'\'\'\'\'17 de la Directiva 2002/21/CE (Directiva marco).\'\'\'\'\''),('g','h',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y posteriormente, de su obligación de respetar los derechos de autor y derechos afines.</s>'),('g','h',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\''),('g','h',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('g','h',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('g','h',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\''),('g','h',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('g','h',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('g','h',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('g','h',2,2,4,'2022','2022','2022','es','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('g','h',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá <s>introducir directrices y </s>adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('g','h',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('g','h',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('g','h',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\''),('g','h',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('g','h',2,2,4,'214@A2',NULL,'214@A2','es','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\''),('g','h',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('g','h',2,2,4,'2051','2051',NULL,'es','<s>5. Los Estados miembros velarán, y harán cumplir sin demora cuando sea necesario, por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, en particular, en cuanto a restricciones técnicas y de precios o tarifas, de cualquier limitación impuesta por el proveedor a su capacidad:</s>'),('g','h',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\''),('g','h',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('g','h',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('g','h',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\''),('g','h',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('g','h',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones.\'\'\'\'\''),('g','h',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\''),('g','h',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.\'\'\'\'\''),('g','h',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\''),('g','h',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('g','h',2,2,4,'223@A','223@A',NULL,'es','<s>3 bis. Para garantizar que no esté sometida a restricciones irrazonables la capacidad de acceder o de distribuir contenidos legales o de ejecutar aplicaciones o servicios legales de su elección, los Estados miembros velarán por que las autoridades nacionales de reglamentación garanticen que estén debidamente justificadas todas las limitaciones impuestas por las empresas que proporcionan redes públicas de comunicaciones o servicios a la capacidad de los usuarios de acceder o de distribuir contenidos legales.</s>'),('g','h',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.\'\'\'\'\''),('g','h',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\''),('g','h',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('g','h',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, \'\'\'\'\'estén facultadas para exigir \'\'\'\'\'a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar un acceso equivalente para \'\'\'\'\'los usuarios finales con \'\'\'\'\'discapacidad. \'\'\'\'\'La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.'),('g','h',2,2,4,'210','210',NULL,'es','<s>-1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 2005/29/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('g','h',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\''),('g','h',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('g','h',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('g','h',2,2,4,'2141','214','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\''),('g','h',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios \'\'\'\'\'de emergencia y de información relativa \'\'\'\'\'a \'\'\'\'\'la ubicación de \'\'\'\'\'las \'\'\'\'\'personas que efectúan las llamadas, \'\'\'\'\'de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'artículo 26, el nivel \'\'\'\'\'de \'\'\'\'\'fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita \'\'\'\'\'en \'\'\'\'\'todo \'\'\'\'\'el \'\'\'\'\'territorio nacional,\'\'\'\'\''),('g','h',2,2,4,'2051a','2051a',NULL,'es','<s>a) de acceder, de usar o de distribuir contenidos;</s>'),('g','h',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y posteriormente, de que no se incluye el acceso a los servicios de urgencia.</s>'),('g','h',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('g','h',1,2,4,'20:14','20:14','20:14','es','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, o bien las aplicaciones o \'\'\'\'\'los <s>usuarios a determinados tipos de contenidos, </s>servicios \'\'\'\'\'individuales, \'\'\'\'\'o \'\'\'\'\'bien ambas cosas. En función de la tecnología \'\'\'\'\'que se \'\'\'\'\'utilice y del tipo \'\'\'\'\'de \'\'\'\'\'restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\''),('g','h',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.\'\'\'\'\''),('g','h',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('g','h',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('g','h',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;\'\'\'\'\''),('g','h',1,2,4,'20:14@A',NULL,'20:14@A','es','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('g','h',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('g','h',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('g','h',2,2,4,'207@A','207@A',NULL,'es','<s>7 bis. Los Estados miembros velarán porque, cuando se celebren contratos entre abonados y empresas que proporcionan servicios o redes de comunicaciones electrónicas, se pregunte expresamente a los clientes en el momento de la celebración del contrato si desean que se incluya información pertinente en las bases de datos para guías telefónicas y de qué modo desean ejercer la opción de que determinada información se incluya en la base de datos pero no se revele a los usuarios del servicio de información sobre números de abonado.</s>'),('g','h',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('g','h',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('g','h',2,2,4,'2051b','2051b',NULL,'es','<s>b) de acceder o de ejecutar aplicaciones y servicios de su elección; y/o</s>'),('g','h',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('g','h',2,2,4,'2021b5',NULL,'2021b5','es','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\''),('g','h',2,2,4,'2141b',NULL,'2141b','es','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\''),('g','h',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('g','h',2,2,4,'2232','2232','2232','es','\'\'\'\'\'Después \'\'\'\'\'de \'\'\'\'\'haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar \'\'\'\'\'las \'\'\'\'\'medidas técnicas \'\'\'\'\'de \'\'\'\'\'ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de <s>comunicaciones podrán aplicar una gestión razonable de </s>la \'\'\'\'\'presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.\'\'\'\'\''),('g','h',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('g','h',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('g','h',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('g','h',2,2,4,'2051c','2051c',NULL,'es','<s>c) de gestionar o utilizar contenidos, servicios o aplicaciones en sus equipamientos terminales.</s>'),('g','h',2,2,4,'2052','2052',NULL,'es','<s>Esta información se publicará de una forma clara, completa y fácilmente accesible.</s>'),('g','h',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('g','h',2,2,4,'2021e1',NULL,'2021e1','es','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('g','h',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('g','h',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\''),('g','h',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('g','h',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('g','h',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.'),('g','h',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('g','h',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('g','h',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\''),('g','h',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\''),('g','h',2,2,4,'213','213','213','es','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación faciliten, ellas mismas o por medio de terceros, \'\'\'\'\'estas guías o \'\'\'\'\'técnicas \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado de forma gratuita o un precio razonable. La información publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('g','h',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('g','h',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('g','h',2,2,4,'2821','2821','2821','es','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\''),('g','h',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('g','h',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,\'\'\'\'\''),('g','h',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.\'\'\'\'\''),('g','h',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión podrá introducir directrices, tal como directrices para especificar la metodología o los procedimientos.</s>'),('g','h',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('g','h',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('g','h',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\''),('g','h',2,2,5,'04411','0441','04411','es','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis, 3 ter y 3 quáter, \'\'\'\'\'la Comisión, previa consulta <s>a [xxx] y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\''),('g','h',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('g','h',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('g','h',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('g','h',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('g','h',0,2,5,'18','18','18','es','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\''),('g','h',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('g','h',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('g','h',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('g','h',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('g','h',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('g','h',2,2,5,'041@A',NULL,'041@A','es','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\''),('g','h',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('g','h',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('g','h',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('g','h',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('g','h',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados \'\'\'\'\'dispondrán de \'\'\'\'\'la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier \'\'\'\'\'momento.\'\'\'\'\''),('g','h',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('g','h',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('g','h',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo \'\'\'\'\'14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.\'\'\'\'\''),('g','h',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('g','h',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos <s>graves </s>incidentes <s>de seguridad </s>deben notificarse inmediatamente a \'\'\'\'\'la autoridad nacional \'\'\'\'\'de \'\'\'\'\'regulación o a otra autoridad nacional competente. La \'\'\'\'\'notificación <s>por el proveedor del servicio. Cuando los datos personales sean inutilizables, las autoridades nacionales de reglamentación deben poder decidir no solicitar la notificación por parte del prestador del servicio. Una notificación en estas circunstancias </s>debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.\'\'\'\'\''),('g','h',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('g','h',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('g','h',1,2,5,'03:28@A',NULL,'03:28@A','es','\'\'\'\'\'(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.\'\'\'\'\''),('g','h',2,2,5,'0432','0432','0432','es','\'\'\'\'\'El proveedor \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet \'\'\'\'\'y \'\'\'\'\'ofrezca servicios \'\'\'\'\'a <s>[xxx]. En </s>los \'\'\'\'\'consumidores \'\'\'\'\'que \'\'\'\'\'sea controladora \'\'\'\'\'de \'\'\'\'\'los datos y proveedora de servicios de \'\'\'\'\'la \'\'\'\'\'sociedad \'\'\'\'\'de <s>interés público, </s>la \'\'\'\'\'información, notificarán a sus usuarios \'\'\'\'\'de \'\'\'\'\'antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\''),('g','h',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('g','h',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('g','h',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('g','h',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('g','h',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('g','h',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('g','h',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('g','h',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('g','h',2,2,5,'151@B',NULL,'151@B','es','\'\'\'\'\'1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\''),('g','h',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('g','h',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('g','h',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('g','h',2,2,5,'043@C1',NULL,'043@C1','es','\'\'\'\'\'3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.\'\'\'\'\''),('g','h',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('g','h',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('g','h',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('g','h',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('g','h',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('g','h',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('g','h',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario haya dado previamente su \'\'\'\'\'consentimiento, por cuanto los parámetros del navegador respectivos constituyen un \'\'\'\'\'consentimiento \'\'\'\'\'previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el usuario o el \'\'\'\'\'abonado.\'\'\'\'\''),('g','h',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('g','h',1,2,5,'01:26@A',NULL,'01:26@A','es','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\''),('g','h',2,2,5,'0433','0433',NULL,'es','<s>Cada tres meses, la autoridad nacional de reglamentación presentará a la Comisión un informe resumido sobre las notificaciones recibidas y las medidas adoptadas de conformidad con este apartado.</s>'),('g','h',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('g','h',2,2,5,'043@C2',NULL,'043@C2','es','\'\'\'\'\'Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.\'\'\'\'\''),('g','h',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('g','h',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('g','h',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('g','h',2,2,5,'041@A2',NULL,'041@A2','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\''),('g','h',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\''),('g','h',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('g','h',2,2,5,'041@B',NULL,'041@B','es','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con esas medidas.\'\'\'\'\''),('g','h',2,2,5,'041@A1',NULL,'041@A1','es','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('g','h',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('g','h',2,2,5,'0431','0431','0431','es','3. En caso de <s>grave </s>violación de la seguridad <s>por el proveedor de los servicios de comunicaciones electrónicas disponibles al público </s>que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la \'\'\'\'\'Comunidad y que pudiera perjudicar a los usuarios, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación a la autoridad nacional de \'\'\'\'\'regulación o a la autoridad competente de conformidad con la legislación particular del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá \'\'\'\'\'al menos \'\'\'\'\'la naturaleza de la violación y <s>sus consecuencias y </s>recomendará medidas para atenuar sus posibles efectos negativos. La <s>autoridad nacional de reglamentación determinará si el prestador de servicios de comunicaciones electrónicas debe informar al abonado de que se trate de esta violación. Cuando los datos se hayan hecho inutilizables por medios técnicos o de procedimiento, hasta el punto de eliminar o reducir sustancialmente el riesgo de pérdida, no se considerará que la violación de la seguridad de los datos ha causado un perjuicio significativo al usuario final. Por ello, la autoridad nacional de reglamentación debe poder decidir no solicitar la </s>notificación \'\'\'\'\'a \'\'\'\'\'la autoridad \'\'\'\'\'competente describirá, además, las consecuencias \'\'\'\'\'de <s>reglamentación. Para garantizar un enfoque coherente a nivel comunitario, </s>la \'\'\'\'\'violación y \'\'\'\'\'las medidas \'\'\'\'\'tomadas al respecto por el proveedor.\'\'\'\'\''),('g','h',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('g','h',1,2,5,'151:30@9',NULL,'151:30@9','es','\'\'\'\'\'(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.\'\'\'\'\''),('g','h',2,2,5,'041@A3',NULL,'041@A3','es','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\''),('g','h',1,2,5,'15@A:26@C',NULL,'15@A:26@C','es','\'\'\'\'\'(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.\'\'\'\'\''),('g','h',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 \'\'\'\'\'y a los reguladores pertinentes.'),('g','h',2,2,5,'04412',NULL,'04412','es','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\''),('g','h',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('g','i',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('g','i',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('g','i',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes toda inversión pública realizada y los riesgos incurridos al efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;'),('g','i',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('g','i',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('g','i',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('g','i',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('g','i',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('g','i',2,1,1,'1212f@A','1212f@A','1212f@A','es','f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;'),('g','i',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('g','i',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('g','i',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;'),('g','i',2,1,1,'094','094','094','es','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva \'\'\'\'\'2002/21/CE (Directiva marco) \'\'\'\'\'con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('g','i',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('g','i',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('g','i',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;'),('g','i',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('g','i',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;'),('g','i',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('g','i',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('g','i',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('g','i',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('g','i',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('g','i',2,1,1,'1212','1212','1212','es','Entre otras cosas, se podrá imponer a los operadores que:'),('g','i',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, condiciones de suministro y utilización, y precios.'),('g','i',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('g','i',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('g','i',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('g','i',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('g','i',2,1,3,'084@Ae','084@Ae','084@Ae','es','\'\'\'\'\'e) \'\'\'\'\'teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;'),('g','i',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('g','i',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;'),('g','i',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('g','i',2,1,3,'084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, \'\'\'\'\'entre otras cosas:\'\'\'\'\''),('g','i',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.'),('g','i',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('g','i',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos;\'\'\'\'\''),('g','i',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;'),('g','i',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('g','i',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('g','i',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('g','i',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('g','i',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 \'\'\'\'\'ter, \'\'\'\'\'9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:'),('g','i',2,1,3,'09@C1d','09@C1d','09@C1d','es','d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;'),('g','i',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('g','i',2,1,3,'084@Af','084@Af','084@Af','es','\'\'\'\'\'f) \'\'\'\'\'imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('g','i',2,1,3,'0841g','0841g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).'),('g','i',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias,'),('g','i',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('g','i',2,1,3,'09@C1A','09@C1A','09@C1A','es','-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado \'\'\'\'\'4 \'\'\'\'\'del artículo 8 \'\'\'\'\'ter;\'\'\'\'\''),('g','i',2,1,3,'0932c@A','0932c@A','0932c@A','es','c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,'),('g','i',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('g','i',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('g','i',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('g','i',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 \'\'\'\'\'ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.'),('g','i',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;'),('g','i',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('g','i',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('g','i',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('g','i',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;'),('g','i',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('g','i',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la \'\'\'\'\'interoperabilidad de los servicios, y con arreglo los artículos 8 ter y 9 quáter de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro \'\'\'\'\'radioeléctrico).'),('g','i',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('g','i',2,1,3,'0932d','0932d','0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('g','i',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('g','i',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad, y por que se \'\'\'\'\'compense \'\'\'\'\'a los proveedores todos los costes netos adicionales en que demuestren \'\'\'\'\'que han \'\'\'\'\'incurrido como consecuencia de la imposición de estas obligaciones de servicio público,'),('g','i',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('g','i',2,1,3,'082c','082c','082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('g','i',2,1,3,'0932a','0932a','0932a','es','a) evitar posibles interferencias perjudiciales,'),('g','i',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('g','i',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('g','i',2,1,3,'0841g@A',NULL,'0841g@A','es','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\''),('g','i',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.'),('g','i',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('g','i',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('g','i',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('g','i',2,1,3,'0932b@A','0932b@A','0932b@A','es','b bis) asegurar la calidad técnica del servicio,'),('g','i',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('g','i',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de \'\'\'\'\'... (Fecha \'\'\'\'\'de \'\'\'\'\'transposición de la presente Directiva.).\'\'\'\'\''),('g','i',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('g','i',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('h','g',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('h','g',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('h','g',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('h','g',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('h','g',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('h','g',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('h','g',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('h','g',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('h','g',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('h','g',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('h','g',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('h','g',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\''),('h','g',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva marco con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('h','g',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('h','g',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('h','g',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del \'\'\'\'\'mercado, teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de \'\'\'\'\'otros productos anteriores \'\'\'\'\'de \'\'\'\'\'acceso, como el \'\'\'\'\'acceso \'\'\'\'\'a los conductos;\'\'\'\'\''),('h','g',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('h','g',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\''),('h','g',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('h','g',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('h','g',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('h','g',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('h','g',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('h','g',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('h','g',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('h','g',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('h','g',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('h','g',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('h','g',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('h','g',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\''),('h','g',2,1,3,'09@C1@A','09@C1@A',NULL,'es','<s>Estas medidas de aplicación se desarrollarán sin perjuicio de las medidas emprendidas a nivel comunitario o nacional, de conformidad con el Derecho comunitario, y especialmente las relativas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('h','g',2,1,3,'0941','0941','0941','es','\'\'\'\'\'4. \'\'\'\'\'A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quáter </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas \'\'\'\'\'puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con los \'\'\'\'\'cuadros nacionales de atribución de radiofrecuencias y <s>en </s>el Reglamento de Radiocomunicaciones de la \'\'\'\'\'UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('h','g',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('h','g',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:\'\'\'\'\''),('h','g',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('h','g',2,1,3,'09@C11c','09@C11c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('h','g',2,1,3,'09@C11A','09@C11A','09@C1A','es','-a) \'\'\'\'\'aplicar el programa \'\'\'\'\'de \'\'\'\'\'acción para el espectro radioeléctrico establecido \'\'\'\'\'de conformidad con el \'\'\'\'\'apartado 7 del artículo 8 \'\'\'\'\'bis;'),('h','g',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('h','g',2,1,3,'09@C11','09@C11','09@C1','es','A fin de contribuir al desarrollo del mercado interior, <s>no obstante lo dispuesto en el artículo 8 bis, </s>y para la aplicación de los principios \'\'\'\'\'de los artículos 8 bis, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:'),('h','g',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('h','g',2,1,3,'09@C11b','09@C11b','09@C1b','es','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;\'\'\'\'\''),('h','g',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('h','g',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('h','g',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('h','g',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('h','g',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\''),('h','g',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('h','g',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('h','g',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('h','g',1,1,3,'084g@A:60@A','084g@A:60@A',NULL,'es','<s>(60 bis) Incumbe a los Estados miembros alentar los mecanismos de cooperación entre las partes interesadas, con el fin de promover el correcto funcionamiento de los servicios en línea y fomentar un grado elevado de confianza entre los usuarios.En particular, es oportuno alentar a las empresas que suministran redes y/o servicios de comunicación electrónica y a las demás partes interesadas a que cooperen en la promoción de contenidos legales y en la protección de contenidos en línea. Dicha cooperación podría concretarse, por ejemplo, más allá del marco normativo y sin perjuicio de éste, en la elaboración de códigos de conducta negociados y acordados entre las partes interesadas. Principio de estos códigos se contempla ya en numerosos instrumentos comunitarios como la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior («Directiva sobre el comercio electrónico») (DO L 178 de 17.7.2000, p. 1.), la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa al respecto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45; versión corregida en el DO L 195 de 2.6.2004, p. 16.), o la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modificada por el Reglamento (CE) n° 1882/2003 (DO L 284 de 31.10.2003, p. 1.). Una cooperación de este tipo entre las partes interesadas es un elemento esencial para la fomentar los contenidos en línea, especialmente el contenido cultural europeo, y liberar el potencial de la sociedad la información.</s>'),('h','g',2,1,3,'0841g','084g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\''),('h','g',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('h','g',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 \'\'\'\'\'y \'\'\'\'\'harán públicos los resultados \'\'\'\'\'de \'\'\'\'\'estas revisiones.\'\'\'\'\''),('h','g',2,1,3,'084g@A','084g@A',NULL,'es','<s>g bis) asegurando la cooperación de las empresas que ofrezcan redes y presten servicios con los sectores interesados en la protección y la promoción de contenidos legales por medio de redes y servicios de comunicación electrónica.</s>'),('h','g',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('h','g',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana.\'\'\'\'\''),('h','g',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('h','g',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('h','g',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 bis. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales \'\'\'\'\'y \'\'\'\'\'podrán tener en cuenta consideraciones \'\'\'\'\'de \'\'\'\'\'orden público.\'\'\'\'\''),('h','g',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas, \'\'\'\'\'en <s>cuenta las normas que regulan las ayudas públicas, en </s>particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\''),('h','g',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('h','g',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('h','g',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible \'\'\'\'\'para \'\'\'\'\'los servicios de comunicaciones electrónicas deberán estar justificadas para \'\'\'\'\'garantizar el logro de un objetivo de interés general \'\'\'\'\'definido \'\'\'\'\'en la legislación \'\'\'\'\'nacional de conformidad con el Derecho comunitario, tal \'\'\'\'\'como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la promoción de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política \'\'\'\'\'cultural y <s>lingüística y del pluralismo </s>de los medios de comunicación, <s>así </s>como la \'\'\'\'\'diversidad cultural y lingüística y el pluralismo \'\'\'\'\'de \'\'\'\'\'los medios \'\'\'\'\'de \'\'\'\'\'comunicación.\'\'\'\'\''),('h','g',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('h','g',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\''),('h','g',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('h','g',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la \'\'\'\'\'radioeléctrico).'),('h','g',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('h','g',2,1,3,'0932d','0932d','0932d','es','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('h','g',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('h','g',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('h','g',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('h','g',2,1,3,'082c','082c','082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('h','g',2,1,3,'0932a','0932a','0932a','es','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,'),('h','g',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('h','g',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('h','g',2,1,3,'09@C2','09@C2','09@C2','es','\'\'\'\'\'Estas medidas, \'\'\'\'\'destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\''),('h','g',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('h','g',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('h','g',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('h','g',2,1,3,'0932b@A','0932b@A','0932b@A','es','b bis) \'\'\'\'\'asegurar \'\'\'\'\'la \'\'\'\'\'calidad técnica del servicio,\'\'\'\'\''),('h','g',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('h','g',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'[fecha \'\'\'\'\'de \'\'\'\'\'transposición].\'\'\'\'\''),('h','g',2,1,3,'09@C11a','09@C11a','09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de \'\'\'\'\'uso;\'\'\'\'\''),('h','g',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('h','g',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('h','g',2,1,3,'09@C11B','09@C11B',NULL,'es','<s>-a bis) garantizar el suministro coordinado y a su debido tiempo de información relativa a la atribución, la disponibilidad y el uso de radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;</s>'),('h','g',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('h','g',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('h','i',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('h','i',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('h','i',2,2,4,'2231','2231','2231','es','3. \'\'\'\'\'Para \'\'\'\'\'evitar la degradación del servicio y la ralentización del tráfico en las redes, así como \'\'\'\'\'para \'\'\'\'\'garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos <s>legales </s>o de ejecutar aplicaciones y servicios <s>legales </s>de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer requisitos mínimos de calidad del servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('h','i',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.'),('h','i',2,2,4,'332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado \'\'\'\'\'4 bis, \'\'\'\'\'y del artículo 20, apartado 2.'),('h','i',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'mecanismos adecuados \'\'\'\'\'de consulta. \'\'\'\'\'Estos mecanismos podrían \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. \'\'\'\'\'Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) </s>y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('h','i',2,2,4,'2141e','2141e','2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.'),('h','i',2,2,4,'214@A1','214@A1','214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:'),('h','i',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de regulación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('h','i',2,2,4,'3412@A','3412@A','3412@A','es','Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.'),('h','i',2,2,4,'2022','2022','2022','es','El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.'),('h','i',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('h','i',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales de regulación tomen todas las medidas necesarias para que:'),('h','i',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('h','i',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,'),('h','i',2,2,4,'32@A',NULL,'32@A','es','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\''),('h','i',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('h','i',2,2,4,'214@A2','214@A2','214@A2','es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.'),('h','i',2,2,4,'2141d','2141d','2141d','es','d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y'),('h','i',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('h','i',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('h','i',1,2,4,'20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información \'\'\'\'\'de interés público \'\'\'\'\'relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias \'\'\'\'\'de interés público \'\'\'\'\'sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe <s>brindarse como una medida preventiva o una respuesta a problemas concretos, </s>actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los \'\'\'\'\'Estados miembros, \'\'\'\'\'así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información \'\'\'\'\'estandarizada \'\'\'\'\'a \'\'\'\'\'todos \'\'\'\'\'sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales \'\'\'\'\'significativos \'\'\'\'\'en que incurran los proveedores de servicios para difundir dicha información <s>—por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— </s>deben \'\'\'\'\'ser \'\'\'\'\'objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.'),('h','i',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('h','i',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('h','i',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.'),('h','i',2,2,4,'2811b@A','2811b@A','2811b@A','es','b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de \'\'\'\'\'emergencia.\'\'\'\'\''),('h','i',2,2,4,'2141c','2141c','2141c','es','c) informar a los abonados de cualquier \'\'\'\'\'modificación a las restricciones impuestas \'\'\'\'\'por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;'),('h','i',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('h','i',1,2,4,'20:14@C','20:14@C','20:14@C','es','(14 quáter) \'\'\'\'\'La Directiva 2002/22/CE no va \'\'\'\'\'en \'\'\'\'\'detrimento \'\'\'\'\'de una \'\'\'\'\'gestión \'\'\'\'\'de <s>ejecución encaminadas a lograr una aplicación coherente en todo </s>la \'\'\'\'\'red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\''),('h','i',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,'),('h','i',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.'),('h','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','es','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\''),('h','i',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos'),('h','i',2,2,4,'282@A','282@A','282@A','es','2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.'),('h','i',2,2,4,'2141','2141','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:'),('h','i',2,2,4,'2021b1','2021b1','2021b1','es','- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,'),('h','i',1,2,4,'20:14@D',NULL,'20:14@D','es','\'\'\'\'\'(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\''),('h','i',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('h','i',1,2,4,'20:14','20:14','20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).'),('h','i',1,2,4,'20:14@B','20:14@B','20:14@B','es','(14 ter) \'\'\'\'\'Dada la inexistencia \'\'\'\'\'de \'\'\'\'\'normas de Derecho comunitario en este ámbito, los contenidos, \'\'\'\'\'las \'\'\'\'\'aplicaciones y los servicios se consideran legales o perjudiciales de conformidad \'\'\'\'\'con el \'\'\'\'\'Derecho nacional sustantivo \'\'\'\'\'y \'\'\'\'\'procesal. Corresponde a \'\'\'\'\'las \'\'\'\'\'autoridades competentes \'\'\'\'\'de \'\'\'\'\'los Estados miembros, \'\'\'\'\'y \'\'\'\'\'no a los proveedores \'\'\'\'\'de \'\'\'\'\'redes o \'\'\'\'\'servicios <s>no debe considerarse por sí misma un ejemplo </s>de \'\'\'\'\'comunicaciones electrónicas, decidir \'\'\'\'\'de \'\'\'\'\'conformidad con procedimientos con las debidas garantías si \'\'\'\'\'los \'\'\'\'\'contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva 2002/22/CE debe aplicarse sin perjuicio \'\'\'\'\'de las \'\'\'\'\'disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la «mera transmisión» para \'\'\'\'\'los \'\'\'\'\'prestadores de \'\'\'\'\'servicios \'\'\'\'\'intermediarios. La Directiva 2002/22/CE no exige \'\'\'\'\'a \'\'\'\'\'los prestadores que controlen \'\'\'\'\'la \'\'\'\'\'información transmitida a través \'\'\'\'\'de \'\'\'\'\'sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo \'\'\'\'\'de \'\'\'\'\'dicha información, ni responsabiliza a los prestadores con respecto a \'\'\'\'\'la \'\'\'\'\'información. La responsabilidad \'\'\'\'\'de \'\'\'\'\'tales medidas \'\'\'\'\'de \'\'\'\'\'represión o acciones legales incumbe \'\'\'\'\'a \'\'\'\'\'las fuerzas y cuerpos \'\'\'\'\'de \'\'\'\'\'seguridad pertinentes.\'\'\'\'\''),('h','i',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, incluidos, en particular:'),('h','i',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('h','i',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el \'\'\'\'\'equipo \'\'\'\'\'terminal impuesta por el proveedor;'),('h','i',1,2,4,'20:14@A','20:14@A','20:14@A','es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las \'\'\'\'\'redes de \'\'\'\'\'comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.'),('h','i',2,2,4,'222','222','222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('h','i',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('h','i',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('h','i',2,2,4,'2021b5','2021b5','2021b5','es','- el plazo para la conexión inicial, y'),('h','i',2,2,4,'2141b','2141b','2141b','es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;'),('h','i',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita; y\'\'\'\'\''),('h','i',2,2,4,'2232','2232','2232','es','Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>artículo 37, </s>apartado \'\'\'\'\'2 del artículo 37.\'\'\'\'\''),('h','i',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('h','i',2,2,4,'2021c','2021c','2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('h','i',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('h','i',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('h','i',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('h','i',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la \'\'\'\'\'terminación \'\'\'\'\'del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.'),('h','i',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('h','i',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios <s>al alcance </s>de \'\'\'\'\'protección \'\'\'\'\'contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('h','i',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.'),('h','i',3,2,4,'A1Bb@B0','A1Bb@B0','A1Bb@B0','es','b ter) Aplicaciones de protección'),('h','i',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('h','i',2,2,4,'2141a','2141a','2141a','es','a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;'),('h','i',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y'),('h','i',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('h','i',2,2,4,'213','213','213','es','3. Las autoridades nacionales de regulación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de regulación \'\'\'\'\'faciliten estas guías \'\'\'\'\'o \'\'\'\'\'técnicas, ya sea personalmente o \'\'\'\'\'por medio de terceros, <s>estas guías o técnicas cuando no se encuentren disponibles en el mercado </s>de forma gratuita o \'\'\'\'\'a \'\'\'\'\'un precio razonable. La información publicada por las empresas que faciliten redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('h','i',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('h','i',2,2,4,'2821','2821','2821','es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('h','i',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('h','i',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios \'\'\'\'\'legales,\'\'\'\'\''),('h','i',3,2,4,'A1Bb@B1','A1Bb@B1','A1Bb@B1','es','Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado \'\'\'\'\'fiables, \'\'\'\'\'de utilización fácil \'\'\'\'\'y total y libremente configurables \'\'\'\'\'que permitan \'\'\'\'\'impedir \'\'\'\'\'el acceso de los niños o de las personas vulnerables a contenidos \'\'\'\'\'no adecuados para ellos.\'\'\'\'\''),('h','i',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('h','i',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('h','i',2,2,5,'066@A','066@A','066@A','es','6 bis. \'\'\'\'\'Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los \'\'\'\'\'datos de tráfico podrán ser tratados \'\'\'\'\'en interés legítimo del responsable del tratamiento \'\'\'\'\'de \'\'\'\'\'los datos con miras a \'\'\'\'\'la aplicación de medidas técnicas para garantizar la seguridad de \'\'\'\'\'las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de \'\'\'\'\'un servicio \'\'\'\'\'público \'\'\'\'\'de comunicaciones \'\'\'\'\'electrónicas, \'\'\'\'\'una red <s>de comunicaciones electrónicas </s>pública o \'\'\'\'\'privada de comunicaciones electrónicas, \'\'\'\'\'un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas \'\'\'\'\'relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. \'\'\'\'\'Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('h','i',2,2,5,'04411','04411','04411','es','4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 \'\'\'\'\'bis \'\'\'\'\'y 3 \'\'\'\'\'ter, \'\'\'\'\'la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.'),('h','i',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('h','i',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('h','i',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('h','i',2,2,5,'041@A5','041@A5','041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;'),('h','i',0,2,5,'18','18','18','es','Artículo 18 − Evaluación'),('h','i',1,2,5,'03:27@A',NULL,'03:27@A','es','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.\'\'\'\'\''),('h','i',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('h','i',1,2,5,'15@A:30@A','15@A:30@A','15@A:30@A','es','(30 \'\'\'\'\'bis) \'\'\'\'\'Al aplicar las medidas de \'\'\'\'\'incorporación al \'\'\'\'\'ordenamiento jurídico \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('h','i',2,2,5,'043@B','043@B','043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('h','i',2,2,5,'181@A',NULL,'181@A','es','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\''),('h','i',2,2,5,'041@A4','041@A4','041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y'),('h','i',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('h','i',2,2,5,'041@A','041@A','041@A','es','1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:'),('h','i',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('h','i',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('h','i',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('h','i',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('h','i',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('h','i',2,2,5,'043@A1','043@A1','043@A1','es','3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.'),('h','i',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('h','i',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('h','i',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('h','i',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario \'\'\'\'\'u otra persona \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, <s>pérdidas económicas sustanciales y </s>un perjuicio \'\'\'\'\'sustancial para los usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación de la seguridad debe ser notificada \'\'\'\'\'inmediatamente \'\'\'\'\'por el proveedor de servicio competente \'\'\'\'\'a la autoridad nacional de \'\'\'\'\'reglamentación \'\'\'\'\'o a otra autoridad nacional competente. La <s>notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La </s>autoridad competente \'\'\'\'\'debería definir el grado de \'\'\'\'\'gravedad de la <s>violación. Si se considera que la </s>violación <s>es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público </s>y \'\'\'\'\'exigir, si procede, a los proveedores \'\'\'\'\'de servicios \'\'\'\'\'pertinentes \'\'\'\'\'que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la \'\'\'\'\'violación. Además, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), los proveedores de servicios pertinentes deberían informar inmediata y directamente, además de a las autoridades nacionales competentes, a los usuarios de que se trata. Por último, los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida en un período determinado. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.\'\'\'\'\''),('h','i',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('h','i',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('h','i',1,2,5,'03:28@A','03:28@A',NULL,'es','<s>(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.</s>'),('h','i',2,2,5,'0432','0432','0432','es','El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano <s>si lo consideran necesario </s>para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.'),('h','i',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('h','i',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('h','i',2,2,5,'043@A4','043@A4','043@A4','es','Las autoridades <s>reguladoras </s>nacionales \'\'\'\'\'de regulación \'\'\'\'\'controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.'),('h','i',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('h','i',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('h','i',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('h','i',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('h','i',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('h','i',2,2,5,'151@B','151@B','151@B','es','\'\'\'\'\'1 ter. \'\'\'\'\'Los proveedores de servicios de \'\'\'\'\'comunicaciones \'\'\'\'\'públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('h','i',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('h','i',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('h','i',2,2,5,'043@C1','043@C1',NULL,'es','<s>3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.</s>'),('h','i',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('h','i',2,2,5,'043@A3','043@A3','043@A3','es','Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.'),('h','i',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se \'\'\'\'\'impongan \'\'\'\'\'requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('h','i',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('h','i',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('h','i',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('h','i',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('h','i',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario, tanto directa como indirectamente y a través de cualquier tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de facilitar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('h','i',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('h','i',1,2,5,'01:26@A','01:26@A','01:26@A','es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('h','i',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación de una violación de seguridad a un usuario o a otra persona no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('h','i',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('h','i',2,2,5,'043@C2','043@C2',NULL,'es','<s>Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.</s>'),('h','i',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('h','i',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('h','i',2,2,5,'181','181','181','es','El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('h','i',2,2,5,'041@A2','041@A2','041@A2','es','- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;'),('h','i',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones. Dichas medidas respetarán el principio de neutralidad tecnológica.'),('h','i',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('h','i',2,2,5,'041@B','041@B','041@B','es','1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con \'\'\'\'\'estas \'\'\'\'\'medidas.'),('h','i',2,2,5,'041@A1','041@A1','041@A1','es','- medidas técnicas y organizativas adecuadas para \'\'\'\'\'garantizar \'\'\'\'\'que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('h','i',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('h','i',2,2,5,'0431','0431','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la \'\'\'\'\'Comunidad, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán dicha violación a la autoridad nacional de \'\'\'\'\'reglamentación \'\'\'\'\'o a la autoridad competente de conformidad con \'\'\'\'\'el Derecho nacional \'\'\'\'\'del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('h','i',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('h','i',1,2,5,'151:30@9','151:30@9',NULL,'es','<s>(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.</s>'),('h','i',2,2,5,'041@A3','041@A3','041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('h','i',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, permitirá tratar esos datos en interés legítimo del responsable del tratamiento de los datos a fin de evitar el acceso no autorizado y la distribución maliciosa de códigos y poner fin a los ataques de denegación de servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\''),('h','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','es','(26 quáter) \'\'\'\'\'A la hora \'\'\'\'\'de \'\'\'\'\'determinar las medidas de ejecución sobre \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'del \'\'\'\'\'tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades \'\'\'\'\'y \'\'\'\'\'organizaciones europeas pertinentes (ENISA, el Supervisor Europeo \'\'\'\'\'de \'\'\'\'\'Protección \'\'\'\'\'de \'\'\'\'\'Datos y el Grupo \'\'\'\'\'de \'\'\'\'\'trabajo del artículo 29), así como \'\'\'\'\'a \'\'\'\'\'todas \'\'\'\'\'las \'\'\'\'\'demás partes interesadas pertinentes, \'\'\'\'\'en \'\'\'\'\'particular con fines \'\'\'\'\'de \'\'\'\'\'información sobre los mejores métodos técnicos \'\'\'\'\'y \'\'\'\'\'económicos disponibles para mejorar \'\'\'\'\'la \'\'\'\'\'aplicación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'Directiva \'\'\'\'\'2002/58/CE.\'\'\'\'\''),('h','i',2,2,5,'15@A41','15@A41','15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'ENISA, \'\'\'\'\'al grupo de trabajo \'\'\'\'\'del \'\'\'\'\'artículo 29 y a los reguladores pertinentes.'),('h','i',2,2,5,'04412','04412','04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.'),('h','i',2,2,5,'043@A2','043@A2','043@A2','es','Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.'),('i','j',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('i','j',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('i','j',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes, a la hora de imponer obligaciones en materia de precios de conformidad con el artículo 13, \'\'\'\'\'toda inversión pública realizada y los riesgos incurridos al \'\'\'\'\'efectuarla;\'\'\'\'\''),('i','j',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('i','j',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('i','j',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('i','j',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('i','j',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('i','j',2,1,1,'1212f@A','1212f@A',NULL,'es','<s>f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;</s>'),('i','j',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('i','j',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('i','j',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;'),('i','j',2,1,1,'094','094','094','es','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('i','j',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('i','j',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('i','j',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;'),('i','j',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('i','j',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;'),('i','j',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('i','j',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('i','j',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('i','j',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('i','j',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('i','j',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores, entre otras cosas, \'\'\'\'\'que:'),('i','j',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y/o \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'incluida cualquier restricciónones \'\'\'\'\'al acceso a los servicios y aplicaciones, <s>políticas de gestión del tráfico, </s>condiciones de suministro y utilización, y precios.'),('i','j',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('i','j',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('i','j',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('i','j',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('i','j',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('i','j',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('i','j',2,2,4,'2231','2231','2231','es','<s>3. </s>Para evitar la degradación del servicio y la ralentización del tráfico en las redes, <s>así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, </s>las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>adoptar directrices para </s>establecer requisitos mínimos de calidad del \'\'\'\'\'servicio. Estos requisitos \'\'\'\'\'habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('i','j',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.'),('i','j',2,2,4,'332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.'),('i','j',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('i','j',2,2,4,'2141e','2141e','2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.'),('i','j',2,2,4,'214@A1','214@A1','214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:'),('i','j',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, \'\'\'\'\'y \'\'\'\'\'también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan \'\'\'\'\'puedan retener \'\'\'\'\'los correspondientes ingresos por interconexión u otros servicios.'),('i','j',2,2,4,'3412@A','3412@A',NULL,'es','<s>Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.</s>'),('i','j',2,2,4,'2022','2022','2022','es','El contrato incluirá asimismo <s>toda </s>información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 \'\'\'\'\'bis, \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('i','j',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión, previa consulta a la Autoridad, \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva, \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>artículo 37, </s>apartado \'\'\'\'\'2 del artículo 37.\'\'\'\'\''),('i','j',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán \'\'\'\'\'por <s>motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por </s>que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('i','j',2,2,4,'32@A','32@A',NULL,'es','<s>Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.</s>'),('i','j',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('i','j',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,'),('i','j',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('i','j',2,2,4,'214@A2','214@A2','214@A2','es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.'),('i','j',2,2,4,'2141d','2141d','2141d','es','d) informar a los abonados de su derecho a \'\'\'\'\'decidir si \'\'\'\'\'incluir \'\'\'\'\'o no \'\'\'\'\'sus datos personales en una guía y sobre las características de los \'\'\'\'\'mismos de conformidad con el artículo 12 de la Directiva sobre la privacidad y las comunicaciones electrónicas; \'\'\'\'\'y'),('i','j',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('i','j',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('i','j',1,2,4,'20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.'),('i','j',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('i','j',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('i','j',2,2,4,'2811b@A','2811b@A',NULL,'es','<s>b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.</s>'),('i','j',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.'),('i','j',2,2,4,'2141c','2141c','2141c','es','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;'),('i','j',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('i','j',1,2,4,'20:14@C','20:14@C',NULL,'es','<s>(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.</s>'),('i','j',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,'),('i','j',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.'),('i','j',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'es','<s>Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.</s>'),('i','j',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos'),('i','j',2,2,4,'282@A','282@A',NULL,'es','<s>2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.</s>'),('i','j',2,2,4,'2141','2141','2141','es','<s>4. </s>Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:'),('i','j',2,2,4,'2021b1','2021b1',NULL,'es','<s>- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,</s>'),('i','j',2,2,4,'204',NULL,'204','es','\'\'\'\'\'4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.\'\'\'\'\''),('i','j',1,2,4,'20:14@D','20:14@D','20:14@D','es','(14 quinquies) Dado que \'\'\'\'\'unos requisitos de calidad del servicio \'\'\'\'\'incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las <s>directrices u otras </s>medidas adoptadas por las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.'),('i','j',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('i','j',1,2,4,'20:14','20:14','20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).'),('i','j',1,2,4,'20:14@B','20:14@B','20:14@B','es','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva \'\'\'\'\'marco y las Directivas específicas deben \'\'\'\'\'aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la \'\'\'\'\'“mera transmisión” \'\'\'\'\'para los prestadores de servicios \'\'\'\'\'intermediarios, según se definen en ella. \'\'\'\'\'La Directiva \'\'\'\'\'marco y las Directivas específicas \'\'\'\'\'no \'\'\'\'\'exigen \'\'\'\'\'a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes.'),('i','j',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, incluidos, en particular:'),('i','j',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('i','j',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;'),('i','j',1,2,4,'20:14@A','20:14@A','20:14@A','es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan <s>directrices dirigidas a asegurar </s>los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE <s>y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia </s>con respecto a los intereses de los usuarios y a todas las demás circunstancias \'\'\'\'\'pertinentes.\'\'\'\'\''),('i','j',2,2,4,'222','222','222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('i','j',2,2,4,'333',NULL,'333','es','\'\'\'\'\'3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.\'\'\'\'\''),('i','j',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('i','j',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('i','j',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y\'\'\'\'\''),('i','j',2,2,4,'2021b5','2021b5','2021b5','es','- el plazo para la conexión inicial, y'),('i','j',2,2,4,'2141b','2141b','2141b','es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;'),('i','j',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y'),('i','j',2,2,4,'2232','2232','2232','es','Después de haber examinado \'\'\'\'\'estos requisitos \'\'\'\'\'y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución <s>apropiadas </s>si considera que \'\'\'\'\'dichos requisitos establecidos a nivel nacional \'\'\'\'\'pueden obstaculizar el mercado interior. Estas \'\'\'\'\'Tales \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('i','j',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('i','j',2,2,4,'2021c','2021c','2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('i','j',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('i','j',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('i','j',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('i','j',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.'),('i','j',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('i','j',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('i','j',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.'),('i','j',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'es','<s>b ter) Aplicaciones de protección</s>'),('i','j',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('i','j',2,2,4,'2141a','2141a','2141a','es','a) \'\'\'\'\'ofrecer \'\'\'\'\'a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán exigir que dicha información se facilite \'\'\'\'\'inmediatamente \'\'\'\'\'antes de efectuar la llamada;'),('i','j',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) \'\'\'\'\'sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, \'\'\'\'\'los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, <s>en particular cuando pueda atentarse contra los derechos y libertades de terceros, </s>incluidas las infracciones a los derechos de autor y derechos afines, así como sus \'\'\'\'\'consecuencias legales; \'\'\'\'\'y'),('i','j',2,2,4,'213','213','213','es','<s>3. </s>Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que, cuando tales guías o técnicas similares no estén disponibles en el mercado, de forma gratuita o a un precio razonable, \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'reglamentación las faciliten, \'\'\'\'\'ya sea personalmente o por medio de \'\'\'\'\'terceros. Las \'\'\'\'\'información \'\'\'\'\'sobre tarifas publicadas \'\'\'\'\'por las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrán \'\'\'\'\'ser \'\'\'\'\'utilizadas \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('i','j',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('i','j',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('i','j',2,2,4,'2821','2821','2821','es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('i','j',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('i','j',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,'),('i','j',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'es','<s>Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.</s>'),('i','j',2,2,4,'216',NULL,'216','es','\'\'\'\'\'6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.\'\'\'\'\''),('i','j',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;'),('i','j',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo \'\'\'\'\'o en las medidas adoptadas de conformidad con el artículo 9 quater \'\'\'\'\'se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas \'\'\'\'\'indicados en \'\'\'\'\'los cuadros nacionales de atribución de \'\'\'\'\'radiofrecuencias. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('i','j',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, \'\'\'\'\'garantizando un enfoque regulador coherente en los sucesivos períodos \'\'\'\'\'de \'\'\'\'\'revisiones;\'\'\'\'\''),('i','j',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('i','j',2,1,3,'084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('i','j',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas \'\'\'\'\'se \'\'\'\'\'puedan \'\'\'\'\'utilizar \'\'\'\'\'todos los tipos de \'\'\'\'\'tecnología utilizada para los \'\'\'\'\'servicios de comunicaciones \'\'\'\'\'electrónicas.\'\'\'\'\''),('i','j',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('i','j',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos;'),('i','j',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las \'\'\'\'\'infraestructuras\'\'\'\'\''),('i','j',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('i','j',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('i','j',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('i','j',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('i','j',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas <s>técnicas de ejecución </s>apropiadas para:'),('i','j',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;</s>'),('i','j',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, <s>o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, </s>los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('i','j',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('i','j',1,1,3,'09@C:26',NULL,'09@C:26','es','\'\'\'\'\'(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).\'\'\'\'\''),('i','j',2,1,3,'0841g','0841g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).'),('i','j',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias cuando su uso esté sometido a una autorización general,\'\'\'\'\''),('i','j',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('i','j',2,1,3,'09@C1A','09@C1A','09@C1A','es','-a) aplicar el programa de acción \'\'\'\'\'estratégico \'\'\'\'\'para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;'),('i','j',2,1,3,'0932c@A','0932c@A',NULL,'es','<s>c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,</s>'),('i','j',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('i','j',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('i','j',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('i','j',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de \'\'\'\'\'sus obligaciones en el marco del Tratado y, en su caso, de \'\'\'\'\'los acuerdos internacionales \'\'\'\'\'correspondientes, \'\'\'\'\'y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público tal como se establecen más adelante.\'\'\'\'\''),('i','j',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;'),('i','j',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('i','j',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de <s>los </s>objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('i','j',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('i','j',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, <s>incluido el fomento de la inversión compartida, </s>asegurando \'\'\'\'\'que el coste del acceso a \'\'\'\'\'los \'\'\'\'\'recursos tenga debidamente en cuenta los \'\'\'\'\'riesgos \'\'\'\'\'a que se exponen los inversores y \'\'\'\'\'las empresas que se benefician del \'\'\'\'\'acceso;\'\'\'\'\''),('i','j',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo \'\'\'\'\'a \'\'\'\'\'los artículos 8 ter y 9 \'\'\'\'\'quater \'\'\'\'\'de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('i','j',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('i','j',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('i','j',2,1,3,'0932d','0932d','0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('i','j',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('i','j',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad;\'\'\'\'\''),('i','j',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('i','j',2,1,3,'082c','082c','082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('i','j',2,1,3,'0932a','0932a','0932a','es','a) evitar posibles interferencias \'\'\'\'\'perjudiciales, en particular para asegurar la calidad técnica del servicio y el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('i','j',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('i','j',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('i','j',2,1,3,'0841g@A','0841g@A','0841g@A','es','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.'),('i','j',2,1,3,'09@C1c',NULL,'09@C1c','es','\'\'\'\'\'c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;\'\'\'\'\''),('i','j',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.'),('i','j',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('i','j',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('i','j',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('i','j',2,1,3,'0932b@A','0932b@A',NULL,'es','<s>b bis) asegurar la calidad técnica del servicio,</s>'),('i','j',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('i','j',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de \'\'\'\'\'[fecha \'\'\'\'\'de transposición de la presente \'\'\'\'\'Directiva].\'\'\'\'\''),('i','j',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('i','j',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('i','j',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).\'\'\'\'\''),('i','j',3,1,2,'A1A',NULL,'A1A','es','\'\'\'\'\'A. Condiciones que pueden asociarse a una autorización general\'\'\'\'\''),('i','j',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('i','j',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('i','j',2,2,5,'066@A','066@A','066@A','es','6 bis. \'\'\'\'\'Los \'\'\'\'\'datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'la \'\'\'\'\'letra \'\'\'\'\'c) \'\'\'\'\'del \'\'\'\'\'artículo 4 del \'\'\'\'\'Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública <s>o privada </s>de comunicaciones \'\'\'\'\'electrónicas \'\'\'\'\'o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('i','j',2,2,5,'04411','04411','04411','es','<s>4. </s>Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1 a \'\'\'\'\'3 \'\'\'\'\'quater, \'\'\'\'\'la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, \'\'\'\'\'al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, \'\'\'\'\'podrá adoptar \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis \'\'\'\'\'a \'\'\'\'\'3 \'\'\'\'\'quater.\'\'\'\'\''),('i','j',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('i','j',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('i','j',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('i','j',2,2,5,'041@A5','041@A5',NULL,'es','<s>- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;</s>'),('i','j',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('i','j',0,2,5,'18','18','18','es','Artículo 18 − Evaluación'),('i','j',1,2,5,'03:27@A','03:27@A','03:27@A','es','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. \'\'\'\'\'Son números únicos asignados a \'\'\'\'\'los \'\'\'\'\'dispositivos ue participan \'\'\'\'\'en \'\'\'\'\'una red informática que utiliza el Protocolo Internet para \'\'\'\'\'la \'\'\'\'\'comunicación entre sus nodos, \'\'\'\'\'como los ordenadores o los dispositivos móviles inteligentes. \'\'\'\'\'En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. \'\'\'\'\'Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan \'\'\'\'\'rápidamente (incluido el despliegue del IPv6), \'\'\'\'\'se plantean algunas cuestiones sobre su \'\'\'\'\'consideración \'\'\'\'\'como datos personales en algunas circunstancias. \'\'\'\'\'Es conveniente seguir de cerca los acontecimientos relacionados con el uso de \'\'\'\'\'las direcciones \'\'\'\'\'IP, teniendo \'\'\'\'\'en \'\'\'\'\'cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo \'\'\'\'\'sobre \'\'\'\'\'Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.\'\'\'\'\''),('i','j',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('i','j',1,2,5,'15@A:30@A','15@A:30@A',NULL,'es','<s>(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.</s>'),('i','j',2,2,5,'043@B','043@B',NULL,'es','<s>3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.</s>'),('i','j',2,2,5,'0434',NULL,'0434','es','\'\'\'\'\'3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('i','j',2,2,5,'181@A','181@A',NULL,'es','<s>A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.</s>'),('i','j',2,2,5,'041@A4','041@A4',NULL,'es','<s>- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y</s>'),('i','j',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('i','j',2,2,5,'041@A','041@A','041@A','es','1 bis. Sin perjuicio de lo dispuesto en la Directiva \'\'\'\'\'95/46/CE, \'\'\'\'\'estas medidas \'\'\'\'\'deberán, por lo menos:\'\'\'\'\''),('i','j',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('i','j',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('i','j',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('i','j',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('i','j',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('i','j',2,2,5,'043@A1','043@A1',NULL,'es','<s>3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.</s>'),('i','j',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('i','j',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('i','j',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('i','j',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los \'\'\'\'\'usuarios, tal como una pérdida económica, un perjuicio social o una usurpación de la identidad. \'\'\'\'\'Por consiguiente, \'\'\'\'\'los abonados afectados por tales incidentes \'\'\'\'\'de <s>la </s>seguridad \'\'\'\'\'deben \'\'\'\'\'ser \'\'\'\'\'notificados sin demora \'\'\'\'\'por el proveedor de \'\'\'\'\'servicios pertinente \'\'\'\'\'de \'\'\'\'\'cualquier violación \'\'\'\'\'de <s>gravedad de </s>la \'\'\'\'\'seguridad \'\'\'\'\'a \'\'\'\'\'fin \'\'\'\'\'de <s>servicios pertinentes </s>que \'\'\'\'\'puedan adoptar \'\'\'\'\'las \'\'\'\'\'precauciones necesarias. En particular, \'\'\'\'\'siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), \'\'\'\'\'es esencial que \'\'\'\'\'los proveedores de servicios pertinentes \'\'\'\'\'lo notifiquen \'\'\'\'\'de \'\'\'\'\'inmediato \'\'\'\'\'a <s>las autoridades nacionales competentes, a </s>los usuarios de que se \'\'\'\'\'trate. Los \'\'\'\'\'proveedores notificarán anualmente \'\'\'\'\'también una vez al año \'\'\'\'\'a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida \'\'\'\'\'durante los doce meses anteriores. \'\'\'\'\'La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.'),('i','j',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('i','j',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('i','j',2,2,5,'0432','0432','0432','es','\'\'\'\'\'3 bis. o se exigirá la notificación de una violación de datos personales al abonado o a otra persona afectada si el \'\'\'\'\'proveedor de servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público ha demostrado \'\'\'\'\'a \'\'\'\'\'satisfacción \'\'\'\'\'de <s>los datos y proveedora de servicios de </s>la \'\'\'\'\'autoridad competente que no es razonablemente probable que ocurra ningún perjuicio \'\'\'\'\'para <s>evitar un peligro inminente y directo para </s>los derechos e intereses de los \'\'\'\'\'consumidores de resultas de la violación de los datos personales.\'\'\'\'\''),('i','j',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('i','j',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('i','j',2,2,5,'043@A4','043@A4',NULL,'es','<s>Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('i','j',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('i','j',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('i','j',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('i','j',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('i','j',1,2,5,'143:35@B',NULL,'143:35@B','es','\'\'\'\'\'(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.\'\'\'\'\''),('i','j',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('i','j',2,2,5,'151@B','151@B','151@B','es','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles <s>y los proveedores de servicios de la sociedad de la información </s>informarán sin demora injustificada a <s>las autoridades independientes encargadas de </s>la \'\'\'\'\'autoridad \'\'\'\'\'de \'\'\'\'\'control establecida \'\'\'\'\'de \'\'\'\'\'conformidad con el artículo 28 de la Directiva 95/46/CE de \'\'\'\'\'toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad <s>independiente encargada </s>de \'\'\'\'\'control \'\'\'\'\'notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('i','j',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('i','j',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('i','j',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('i','j',2,2,5,'043@A3','043@A3',NULL,'es','<s>Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.</s>'),('i','j',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('i','j',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('i','j',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('i','j',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('i','j',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('i','j',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que \'\'\'\'\'únicamente \'\'\'\'\'se \'\'\'\'\'permita \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario \'\'\'\'\'a \'\'\'\'\'condición \'\'\'\'\'de \'\'\'\'\'que se facilite a \'\'\'\'\'dicho abonado o usuario <s>haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido </s>información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y \'\'\'\'\'de \'\'\'\'\'que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar \'\'\'\'\'o facilitar \'\'\'\'\'la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'proporcionar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('i','j',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('i','j',1,2,5,'01:26@A','01:26@A','01:26@A','es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la \'\'\'\'\'intimidad, \'\'\'\'\'en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('i','j',2,2,5,'0433','0433','0433','es','\'\'\'\'\'3 ter. \'\'\'\'\'La notificación de una violación de \'\'\'\'\'los datos personales \'\'\'\'\'a un usuario o a otra persona \'\'\'\'\'afectada \'\'\'\'\'no será necesaria si el proveedor ha probado a \'\'\'\'\'satisfacción de \'\'\'\'\'la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.'),('i','j',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('i','j',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('i','j',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('i','j',2,2,5,'181','181','181','es','\'\'\'\'\'A más tardar tres \'\'\'\'\'años después <s>de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo </s>del \'\'\'\'\'<fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.\'\'\'\'\''),('i','j',2,2,5,'143','143','143','es','<s>3. </s>Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('i','j',2,2,5,'041@A2','041@A2','041@A2','es','- <s>medidas técnicas y organizativas adecuadas para </s>proteger <s>la red y </s>los \'\'\'\'\'datos personales almacenados o transmitidos \'\'\'\'\'de \'\'\'\'\'la destrucción, accidental \'\'\'\'\'o \'\'\'\'\'ilícita, \'\'\'\'\'la \'\'\'\'\'pérdida \'\'\'\'\'o \'\'\'\'\'alteración accidentales, o \'\'\'\'\'la \'\'\'\'\'difusión, el tratamiento, el acceso \'\'\'\'\'o \'\'\'\'\'la divulgación no autorizados; y\'\'\'\'\''),('i','j',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('i','j',2,2,5,'041@B','041@B','041@B','es','1 ter. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y <s>de servicios de la sociedad de la información, y </s>podrán formular recomendaciones sobre las mejores prácticas <s>e indicadores de resultados </s>con respecto al nivel de seguridad que debería conseguirse con estas medidas.'),('i','j',2,2,5,'041@A1','041@A1','041@A1','es','- <s>medidas técnicas y organizativas adecuadas para </s>garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente \'\'\'\'\'legales;\'\'\'\'\''),('i','j',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('i','j',2,2,5,'0431','0431','0431','es','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público notificará \'\'\'\'\'dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro \'\'\'\'\'y al abonado o a otra persona afectada \'\'\'\'\'sin dilaciones \'\'\'\'\'indebidas, sin perjuicio de los apartados 3 bis y 3 ter. \'\'\'\'\'La notificación \'\'\'\'\'al abonado o \'\'\'\'\'a \'\'\'\'\'otra persona afectada \'\'\'\'\'describirá al menos la naturaleza de la violación y \'\'\'\'\'los puntos de contacto en los que podrá obtenerse más información, y \'\'\'\'\'recomendará medidas para atenuar \'\'\'\'\'los \'\'\'\'\'posibles efectos \'\'\'\'\'negativos de la violación de los datos personales. \'\'\'\'\'La notificación a la autoridad competente describirá, además, las consecuencias de la violación \'\'\'\'\'de los datos personales \'\'\'\'\'y las medidas \'\'\'\'\'propuestas o \'\'\'\'\'tomadas <s>al respecto </s>por el \'\'\'\'\'proveedor para hacer frente a la violación.\'\'\'\'\''),('i','j',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('i','j',1,2,5,'06:26@B','06:26@B','06:26@B','es','(26 ter) El tratamiento de los datos de tráfico con \'\'\'\'\'el fin \'\'\'\'\'de \'\'\'\'\'garantizar la \'\'\'\'\'seguridad de las redes y de la información, \'\'\'\'\'y en particular garantizar \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos por los proveedores de servicios de seguridad que actúen como responsables del tratamiento de los \'\'\'\'\'datos \'\'\'\'\'debe considerarse, \'\'\'\'\'en \'\'\'\'\'circunstancias normales, un tratamiento de en \'\'\'\'\'interés legítimo del responsable del tratamiento de los datos \'\'\'\'\'en el sentido \'\'\'\'\'de \'\'\'\'\'la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo \'\'\'\'\'evitar el acceso no autorizado \'\'\'\'\'a las redes de comunicaciones electrónicas, \'\'\'\'\'la distribución maliciosa de códigos y <s>poner fin a </s>los ataques de denegación de \'\'\'\'\'servicio.\'\'\'\'\''),('i','j',2,2,5,'041@A3','041@A3','041@A3','es','- \'\'\'\'\'aplicar \'\'\'\'\'una política de seguridad con respecto al tratamiento de datos personales;'),('i','j',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','es','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.'),('i','j',2,2,5,'15@A41','15@A41','15@A41','es','<s>4. </s>Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta <s>a la ENISA, </s>al \'\'\'\'\'Grupo \'\'\'\'\'de \'\'\'\'\'Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el \'\'\'\'\'artículo 29 \'\'\'\'\'de la Directiva 95/46/CE, \'\'\'\'\'a los reguladores \'\'\'\'\'pertinentes y, cuando proceda, a ENISA.\'\'\'\'\''),('i','j',2,2,5,'04412','04412','04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.'),('i','j',2,2,5,'043@A2','043@A2',NULL,'es','<s>Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.</s>'),('j','k',2,2,5,'0434','0434',NULL,'en','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>'),('j','k',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('j','k',2,2,5,'041@A','041@A',NULL,'en','<s>1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:</s>'),('j','k',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('j','k',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('j','k',1,2,5,'03:27@A','03:27@A',NULL,'en','<s>(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.</s>'),('j','k',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('j','k',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('j','k',0,2,5,'02','02','02','en','Article 2 − Definitions'),('j','k',2,2,5,'022i','022i','022i','en','(i) \'\'\'\'\'“personal \'\'\'\'\'data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications \'\'\'\'\'service \'\'\'\'\'in the Community.'),('j','k',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('j','k',2,2,5,'04411','04411',NULL,'en','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.</s>'),('j','k',2,2,5,'066@A','066@A','066@A','en','6a. Traffic data may be processed \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'extent strictly necessary \'\'\'\'\'to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security \'\'\'\'\'Agency.\'\'\'\'\''),('j','k',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('j','k',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('j','k',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('j','k',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('j','k',3,1,2,'A1A19','A1A19','A1A19','en','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC, disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('j','k',2,1,3,'0961','096','0961','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted after [subject to the \'\'\'\'\'date of \'\'\'\'\'transposition].\'\'\'\'\''),('j','k',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('j','k',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('j','k',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('j','k',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('j','k',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('j','k',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('j','k',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('j','k',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>'),('j','k',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).</s>'),('j','k',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('j','k',2,1,3,'0841g@A','0841g@A',NULL,'en','<s>(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.</s>'),('j','k',0,1,3,'09@C','09@C',NULL,'en','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('j','k',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('j','k',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('j','k',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('j','k',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('j','k',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('j','k',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and</s>'),('j','k',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful \'\'\'\'\'interference,\'\'\'\'\''),('j','k',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('j','k',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and the \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('j','k',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('j','k',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting \'\'\'\'\'efficient \'\'\'\'\'investment and innovation in new and enhanced infrastructures including by \'\'\'\'\'taking into \'\'\'\'\'account \'\'\'\'\'investment risks;\'\'\'\'\''),('j','k',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('j','k',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with \'\'\'\'\'the \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('j','k',2,1,3,'0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph \'\'\'\'\'4 below.\'\'\'\'\''),('j','k',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.\'\'\'\'\''),('j','k',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('j','k',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('j','k',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, such as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural </s>and \'\'\'\'\'not limited to:\'\'\'\'\''),('j','k',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communication \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Article 8. \'\'\'\'\'They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, \'\'\'\'\'non-discriminatory \'\'\'\'\'and proportionate criteria. In \'\'\'\'\'doing so, \'\'\'\'\'they \'\'\'\'\'respect relevant \'\'\'\'\'international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\''),('j','k',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('j','k',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('j','k',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('j','k',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member states may also extend such measure in order to fulfil other general interest objectives.\'\'\'\'\''),('j','k',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and \'\'\'\'\'4, \'\'\'\'\'and shall make the results of these reviews public.'),('j','k',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio <s>frequency sharing where the use of </s>frequencies \'\'\'\'\'sharing,\'\'\'\'\''),('j','k',2,1,3,'09@C1A','09@C1A',NULL,'en','<s>(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);</s>'),('j','k',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('j','k',2,1,3,'0841g','0841g',NULL,'en','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).</s>'),('j','k',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('j','k',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('j','k',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('j','k',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('j','k',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition \'\'\'\'\'and relaxing or lifting \'\'\'\'\'them \'\'\'\'\'as soon as \'\'\'\'\'there is.\'\'\'\'\''),('j','k',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('j','k',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights;</s>'),('j','k',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting \'\'\'\'\'where appropriate \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','k',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('j','k',2,1,3,'09@C1','09@C1',NULL,'en','<s>In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:</s>'),('j','k',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('j','k',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory \'\'\'\'\'predictability;\'\'\'\'\''),('j','k',2,1,3,'09@C1a','09@C1a',NULL,'en','<s>(a) identify the bands for which usage rights may be transferred or leased between undertakings;</s>'),('j','k',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('j','k',2,1,3,'084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles \'\'\'\'\'by \'\'\'\'\'inter alia:'),('j','k',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that all types of technology used for electronic communications services may be used in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('j','k',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the \'\'\'\'\'various \'\'\'\'\'geographic areas within a Member State;'),('j','k',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their \'\'\'\'\'National Frequency Allocation Plan \'\'\'\'\'and <s>non discriminatory restrictions to </s>the \'\'\'\'\'ITU Radio Regulations.\'\'\'\'\''),('j','k',2,2,4,'2021b2','2021b2','2021b2','en','- information on <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic managment policies;\'\'\'\'\''),('j','k',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('j','k',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('j','k',2,2,4,'2821','2821',NULL,'en','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','k',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('j','k',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related \'\'\'\'\'right, \'\'\'\'\'and their legal consequences; and'),('j','k',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('j','k',2,2,4,'213','213','213','en','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities may make \'\'\'\'\'such guides or <s>similar </s>techniques \'\'\'\'\'available, in particular when these \'\'\'\'\'are not available on the \'\'\'\'\'market \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to use without charge \'\'\'\'\'the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('j','k',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('j','k',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('j','k',2,2,4,'3412','3412',NULL,'en','<s>Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.</s>'),('j','k',2,2,4,'2822','2822',NULL,'en','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('j','k',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('j','k',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('j','k',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('j','k',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('j','k',2,2,4,'212','212','212','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>connection to a public </s>electronic communications \'\'\'\'\'networks \'\'\'\'\'and/or <s>electronic communications </s>services \'\'\'\'\'to \'\'\'\'\'publish transparent, comparable, adequate and up-to-date information \'\'\'\'\'as set out in Annex II, \'\'\'\'\'on applicable prices and \'\'\'\'\'tariffs \'\'\'\'\'and <s>information </s>on standard terms and \'\'\'\'\'conditions \'\'\'\'\'in respect of access and use of their services provided to end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such information \'\'\'\'\'shall \'\'\'\'\'be \'\'\'\'\'published to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('j','k',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('j','k',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers.\'\'\'\'\''),('j','k',2,2,4,'2021b5','2021b5',NULL,'en','<s>- the time for the initial connection, and</s>'),('j','k',2,2,4,'2141b','2141b',NULL,'en','<s>(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;</s>'),('j','k',2,2,4,'2232','2232',NULL,'en','<s>The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','k',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('j','k',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the subscriber\'s \'\'\'\'\'options \'\'\'\'\'as to whether <s>or not </s>to include his or her personal data in a \'\'\'\'\'directory \'\'\'\'\'and the data concerned;'),('j','k',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that \'\'\'\'\'end-users \'\'\'\'\'have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('j','k',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('j','k',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('j','k',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('j','k',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions \'\'\'\'\'imposed by the provider \'\'\'\'\'on the use of terminal equipment \'\'\'\'\'supplied;\'\'\'\'\''),('j','k',1,2,4,'20:14@A','20:14@A',NULL,'en','<s>(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.</s>'),('j','k',2,2,4,'3411','3411','341','en','1. Member States shall ensure that <s>independent bodies provide </s>transparent, simple and inexpensive out-of-court procedures \'\'\'\'\'are available \'\'\'\'\'for dealing with \'\'\'\'\'unresolved \'\'\'\'\'disputes \'\'\'\'\'arising under this Directive \'\'\'\'\'between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services, \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning <s>the </s>supply of such networks or services. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'adopt measures to ensure that such procedures \'\'\'\'\'enable disputes to be settled fairly and promptly and <s>shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States </s>may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('j','k',1,2,4,'20:14','20:14','20:14','en','(14) <s>End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. </s>Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude \'\'\'\'\'the \'\'\'\'\'contract. Where there is a lack \'\'\'\'\'of \'\'\'\'\'effective competition, \'\'\'\'\'the \'\'\'\'\'relevant national authorities should use \'\'\'\'\'the \'\'\'\'\'remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types \'\'\'\'\'of \'\'\'\'\'content \'\'\'\'\'or <s>service concerned, individual </s>applications \'\'\'\'\'is not unreasonably restricted.\'\'\'\'\''),('j','k',1,2,4,'20:14@B','20:14@B','20:14@B','en','\'\'\'\'\'(14a) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the <s>relevant authorities of the </s>Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined \'\'\'\'\'therein.\'\'\'\'\''),('j','k',1,2,4,'20:14@D','20:14@D',NULL,'en','<s>(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.</s>'),('j','k',2,2,4,'2021b','2021b','2021b','en','(b) services provided, including in particular:'),('j','k',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency \'\'\'\'\'services, and whether caller location information, \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed of \'\'\'\'\'any limitation in \'\'\'\'\'the <s>lack of </s>access to emergency services in advance of the conclusion of a contract and \'\'\'\'\'in case of any change in the access to the emergency services.\'\'\'\'\''),('j','k',2,2,4,'2021','2021','2021','en','<s>2. </s>Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'publicly available \'\'\'\'\'electronic communications services, \'\'\'\'\'consumers, \'\'\'\'\'and other end-users so \'\'\'\'\'requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('j','k',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('j','k',2,2,4,'2141','2141','2141','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing <s>connection to a public electronic communications network and/or </s>electronic communications services to inter alia:'),('j','k',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able \'\'\'\'\'to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'comparable \'\'\'\'\'access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('j','k',2,2,4,'2021b4','2021b4','2021b4','en','- \'\'\'\'\'the \'\'\'\'\'types of maintenance \'\'\'\'\'service offered \'\'\'\'\'and customer support services \'\'\'\'\'provided, \'\'\'\'\'as well as \'\'\'\'\'the methods \'\'\'\'\'to contact \'\'\'\'\'with these services;\'\'\'\'\''),('j','k',2,2,4,'2141c','2141c','2141c','en','\'\'\'\'\'(b) \'\'\'\'\'inform subscribers of any change to <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies;\'\'\'\'\''),('j','k',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'and consumers (including, in particular, disabled users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('j','k',2,2,4,'207','207','207','en','\'\'\'\'\'5. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('j','k',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('j','k',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish \'\'\'\'\'a \'\'\'\'\'consultation \'\'\'\'\'mechanism \'\'\'\'\'ensuring that \'\'\'\'\'in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given <s>to, and account taken of, issues relating </s>to \'\'\'\'\'consumer interests \'\'\'\'\'in \'\'\'\'\'electronic communications.\'\'\'\'\''),('j','k',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('j','k',1,2,4,'20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information \'\'\'\'\'could \'\'\'\'\'include public interest \'\'\'\'\'information \'\'\'\'\'regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. \'\'\'\'\'ational \'\'\'\'\'regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. <s>Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. </s>The information should also be included in \'\'\'\'\'contracts when required by Member States.\'\'\'\'\''),('j','k',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('j','k',2,2,4,'2141d','2141d','2141d','en','\'\'\'\'\'(c) \'\'\'\'\'inform subscribers of their right to determine whether or not to include their personal data in a \'\'\'\'\'directory \'\'\'\'\'and of the types of data concerned in accordance with Article 12 of <s>the </s>Directive \'\'\'\'\'2002/58/EC; \'\'\'\'\'and'),('j','k',0,2,4,'20','20','20','en','Article 20 − Contracts'),('j','k',2,2,4,'214@A2','214@A2',NULL,'en','<s>Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.</s>'),('j','k',2,2,4,'2021b3','2021b3','2021b3','en','- the \'\'\'\'\'minimum \'\'\'\'\'service quality \'\'\'\'\'levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, \'\'\'\'\'as \'\'\'\'\'defined by the national regulatory authorities;\'\'\'\'\''),('j','k',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('j','k',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure that:'),('j','k',2,2,4,'334','334',NULL,'en','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','k',2,2,4,'2022','2022','2022','en','\'\'\'\'\'Member States may \'\'\'\'\'also \'\'\'\'\'require that the contract \'\'\'\'\'include \'\'\'\'\'any \'\'\'\'\'information \'\'\'\'\'which may be \'\'\'\'\'provided by the relevant public authorities \'\'\'\'\'for this purpose \'\'\'\'\'on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal \'\'\'\'\'data, \'\'\'\'\'referred to in Article 21(4a) and relevant to the service provided.'),('j','k',2,2,4,'2812','2812','2812','en','\'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require from undertakings providing public communications networks and/or publicly available electronic communications services to \'\'\'\'\'block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse \'\'\'\'\'and to \'\'\'\'\'require \'\'\'\'\'that in such \'\'\'\'\'cases \'\'\'\'\'providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.'),('j','k',2,2,4,'2141e','2141e','2141e','en','\'\'\'\'\'(d) \'\'\'\'\'regularly inform disabled subscribers of details of current products and services aimed at them.'),('j','k',2,2,4,'214@A1','214@A1','214@A1','en','\'\'\'\'\'4. \'\'\'\'\'Member States \'\'\'\'\'may require \'\'\'\'\'that <s>national regulatory authorities oblige the </s>undertakings referred to in paragraph \'\'\'\'\'3 \'\'\'\'\'distribute public interest information \'\'\'\'\'free of charge \'\'\'\'\'to existing and new subscribers where appropriate. \'\'\'\'\'In that case, such \'\'\'\'\'information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('j','k',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place \'\'\'\'\'an \'\'\'\'\'appropriate consultation \'\'\'\'\'mechanism. \'\'\'\'\'Such \'\'\'\'\'a mechanism \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\' \'\'\'\'\'consultation. Furthermore, a mechanism \'\'\'\'\'could \'\'\'\'\'be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet \'\'\'\'\'usage.\'\'\'\'\''),('j','k',2,2,4,'332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities \'\'\'\'\'may \'\'\'\'\'promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('j','k',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('j','k',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection \'\'\'\'\'to a public communications network \'\'\'\'\'and/or \'\'\'\'\'publicly available electronic communications \'\'\'\'\'services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities.\'\'\'\'\''),('j','k',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('j','k',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('j','k',2,2,4,'2231','2231','223','en','3. \'\'\'\'\'In \'\'\'\'\'order to prevent degradation of service and \'\'\'\'\'hindering or \'\'\'\'\'slowing of traffic over \'\'\'\'\'networks, Member States \'\'\'\'\'shall \'\'\'\'\'ensure that national regulatory authorities are able to set minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements on an undertaking or undertakings providing public communications networks. \'\'\'\'\''),('j','k',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any restrictions on access to services and applications, </s>terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('j','k',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('j','k',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('j','k',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('j','k',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('j','k',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('j','k',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('j','k',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('j','k',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('j','k',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('j','k',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('j','k',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, \'\'\'\'\'including through economically efficient \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','k',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('j','k',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'GERT.\'\'\'\'\''),('j','k',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access involved, including the viability of other upstream access products such as access to ducts;'),('j','k',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'conduits, \'\'\'\'\'masts, manholes, <s>cabinets </s>and \'\'\'\'\'cabinets;\'\'\'\'\''),('j','k',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'obligations under \'\'\'\'\'Article \'\'\'\'\'12 concerning wholesale network infrastructure access, including unbundled access \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'local \'\'\'\'\'loop \'\'\'\'\'at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('j','k',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('j','k',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('j','k',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('j','k',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('j','k',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow \'\'\'\'\'special \'\'\'\'\'technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('j','k',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('j','k',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('j','k',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('j','k',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind <s>any public investment made and </s>the risks involved in making the \'\'\'\'\'investment;\'\'\'\'\''),('j','k',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('j','k',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('i','k',2,2,5,'04412','04412',NULL,'en','<s>The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.</s>'),('i','k',2,2,5,'043@A2','043@A2',NULL,'en','<s>The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.</s>'),('i','k',1,2,5,'15@A:26@C','15@A:26@C',NULL,'en','<s>(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.</s>'),('i','k',2,2,5,'15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('i','k',1,2,5,'06:26@B','06:26@B','06:26@B','en','\'\'\'\'\'(26a) \'\'\'\'\'The processing of traffic data \'\'\'\'\'to the extent strictly necessary \'\'\'\'\'for \'\'\'\'\'the detection, location and elimination of faults and malfunctions of the \'\'\'\'\'network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted \'\'\'\'\'data, \'\'\'\'\'will \'\'\'\'\'help prevent \'\'\'\'\'unauthorized access and malicious code distribution, <s>stopping the </s>denial of service attacks, and damages to computer and electronic communication \'\'\'\'\'systems.\'\'\'\'\''),('i','k',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('i','k',2,2,5,'041@A3','041@A3',NULL,'en','<s>- a security policy with respect to the processing of personal data;</s>'),('i','k',2,2,5,'0431','0431','0431','en','3. In case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications <s>services, as well as any undertaking operating on the internet and providing </s>services \'\'\'\'\'concerned \'\'\'\'\'shall, \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data breach, evaluate its seriousness and consider whether \'\'\'\'\'notification <s>to the competent authority shall at least describe the nature </s>of the \'\'\'\'\'personal data \'\'\'\'\'breach <s>and recommend measures </s>to <s>mitigate its possible negative effects. The notification to </s>the competent \'\'\'\'\'national \'\'\'\'\'authority <s>shall, in addition, describe the consequences of </s>and \'\'\'\'\'subscriber concerned is necessary, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 3a.\'\'\'\'\''),('i','k',2,2,5,'041@A1','041@A1',NULL,'en','<s>- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;</s>'),('i','k',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('i','k',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('i','k',2,2,5,'041@B','041@B',NULL,'en','<s>1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.</s>'),('i','k',2,2,5,'041@A2','041@A2',NULL,'en','<s>- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;</s>'),('i','k',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('i','k',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('i','k',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('i','k',2,2,5,'181','181',NULL,'en','<s>By ... (Two years from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('i','k',2,2,5,'044',NULL,'044','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraph 1, 2, 3 and 3a, the Commission may, following consultation with the European Network and Information Security Agency, the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('i','k',2,2,5,'0433','0433','0433','en','\'\'\'\'\'The notification \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'subscriber <s>or individual </s>shall \'\'\'\'\'at least describe the nature of the personal data breach and the contact points where more information can \'\'\'\'\'be \'\'\'\'\'obtained, and it shall recommend measures to mitigate possible negative effects of \'\'\'\'\'the \'\'\'\'\'personal data breach. The notification \'\'\'\'\'to the competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe the consequences of \'\'\'\'\'and <s>those measures were applied to </s>the \'\'\'\'\'measures proposed or taken \'\'\'\'\'by the \'\'\'\'\'provider \'\'\'\'\'to \'\'\'\'\'address \'\'\'\'\'the \'\'\'\'\'personal data breach.\'\'\'\'\''),('i','k',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by the \'\'\'\'\'<time-limit \'\'\'\'\'for implementation of the amending \'\'\'\'\'act> \'\'\'\'\'at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('i','k',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('i','k',1,2,5,'01:26@A','01:26@A',NULL,'en','<s>(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.</s>'),('i','k',2,2,5,'022e','022e','022e','en','(e) \'\'\'\'\'moved to Framework Directive (“call” \'\'\'\'\'means a connection established by means of a publicly available \'\'\'\'\'electronic communications \'\'\'\'\'service allowing two-way \'\'\'\'\'voice communication.)\'\'\'\'\''),('i','k',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user \'\'\'\'\'is \'\'\'\'\'only allowed on condition that \'\'\'\'\'the subscriber or user concerned <s>has given his/her prior consent, taking into account that browser settings constitute prior consent, and </s>is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the <s>processing, and is offered the right to refuse such </s>processing and is offered the right to refuse such processing by \'\'\'\'\'the \'\'\'\'\'data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out \'\'\'\'\'or facilitating \'\'\'\'\'the transmission of a communication over an electronic \'\'\'\'\'communications \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('i','k',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('i','k',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('i','k',2,2,5,'15@A2','15@A2','15@A2','en','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('i','k',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('i','k',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('i','k',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('i','k',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('i','k',2,2,5,'043@A3','043@A3',NULL,'en','<s>Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.</s>'),('i','k',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('i','k',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 6a \'\'\'\'\'of this Article and Article 15(1).'),('i','k',2,2,5,'151@B','151@B',NULL,'en','<s>1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.</s>'),('i','k',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('i','k',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('i','k',2,2,5,'0432','0432','0432','en','\'\'\'\'\'When the personal data breach represents a serious risk for subscriber\'s privacy, the \'\'\'\'\'provider of publicly available electronic communications <s>services, as well as any undertaking operating on the Internet and providing </s>services \'\'\'\'\'concerned \'\'\'\'\'shall notify <s>their users beforehand to avoid imminent and direct danger to </s>the \'\'\'\'\'competent national authority \'\'\'\'\'and \'\'\'\'\'the subscriber concerned \'\'\'\'\'of \'\'\'\'\'such a breach without undue delay.\'\'\'\'\''),('i','k',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('i','k',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('i','k',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('i','k',2,2,5,'043@A4','043@A4',NULL,'en','<s>National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.</s>'),('i','k',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('i','k',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities \'\'\'\'\'and, where relevant, other national bodies \'\'\'\'\'have all <s>the </s>investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('i','k',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of \'\'\'\'\'an \'\'\'\'\'individual \'\'\'\'\'subscriber \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'economic loss and social harm, including identity fraud. \'\'\'\'\'Therefore, \'\'\'\'\'as soon as \'\'\'\'\'the <s>national regulatory authority or other competent national authority should be notified by the relevant service </s>provider of \'\'\'\'\'publicly available electronic communications service becomes aware that such \'\'\'\'\'breach \'\'\'\'\'has occurred it \'\'\'\'\'should \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'risks associated with it, e.g. by establishing the type \'\'\'\'\'of \'\'\'\'\'data affected by \'\'\'\'\'the breach \'\'\'\'\'(including their sensitivity, context \'\'\'\'\'and \'\'\'\'\'security measures in place), \'\'\'\'\'the \'\'\'\'\'cause and extent of \'\'\'\'\'the \'\'\'\'\'security \'\'\'\'\'breach, \'\'\'\'\'the number of subscribers affected, \'\'\'\'\'and \'\'\'\'\'the possible harm \'\'\'\'\'for \'\'\'\'\'subscribers \'\'\'\'\'as \'\'\'\'\'a result \'\'\'\'\'of <s>unauthorized access to </s>the \'\'\'\'\'breach (e.g. identity theft, financial loss, loss \'\'\'\'\'of \'\'\'\'\'business or employment opportunities, physical harm). The subscribers concerned by security incidents that could result in a serious risk \'\'\'\'\'to \'\'\'\'\'subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), should be notified without delay \'\'\'\'\'in \'\'\'\'\'order \'\'\'\'\'to \'\'\'\'\'be able to take \'\'\'\'\'the \'\'\'\'\'necessary precautions. \'\'\'\'\'The notification <s>to the national authorities and to users </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the \'\'\'\'\'users affected. otification \'\'\'\'\'of \'\'\'\'\'a security breach to a subscriber should not be required if \'\'\'\'\'the \'\'\'\'\'provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('i','k',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('i','k',2,2,5,'0442','0442',NULL,'en','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('i','k',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('i','k',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('i','k',2,2,5,'043@A1','043@A1','043@A','en','3a. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that \'\'\'\'\'the \'\'\'\'\'competent national authority \'\'\'\'\'is \'\'\'\'\'able \'\'\'\'\'to \'\'\'\'\'set detailed rules and, where necessary, issue instructions concerning \'\'\'\'\'the \'\'\'\'\'circumstances when \'\'\'\'\'the \'\'\'\'\'notification of personal data breaches by the \'\'\'\'\'provider of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications \'\'\'\'\'service is required, \'\'\'\'\'the \'\'\'\'\'format applicable \'\'\'\'\'to \'\'\'\'\'such \'\'\'\'\'notification \'\'\'\'\'as well as \'\'\'\'\'the \'\'\'\'\'manner in which \'\'\'\'\'the <s>breach. The </s>notification \'\'\'\'\'is done.\'\'\'\'\''),('i','k',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('i','k',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('i','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('i','k',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('i','k',2,2,5,'041@A','041@A',NULL,'en','<s>1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:</s>'),('i','k',2,2,5,'15@A42','15@A42',NULL,'en','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('i','k',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('i','k',2,2,5,'041@A4','041@A4',NULL,'en','<s>- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and</s>'),('i','k',2,2,5,'043@B','043@B',NULL,'en','<s>3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.</s>'),('i','k',2,2,5,'181@A','181@A',NULL,'en','<s>No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.</s>'),('i','k',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('i','k',1,2,5,'15@A:30@A','15@A:30@A',NULL,'en','<s>(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.</s>'),('i','k',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('i','k',2,2,5,'041@A5','041@A5',NULL,'en','<s>- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.</s>'),('i','k',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('i','k',1,2,5,'03:27@A','03:27@A',NULL,'en','<s>(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.</s>'),('i','k',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('i','k',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(i) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications service in the Community.\'\'\'\'\''),('i','k',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('i','k',2,2,5,'04411','04411',NULL,'en','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3b, the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.</s>'),('i','k',0,2,5,'02','02','02','en','Article 2 − Definitions'),('i','k',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('i','k',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('i','k',2,2,5,'066@A','066@A','066@A','en','6a. \'\'\'\'\'Traffic \'\'\'\'\'data may be processed \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'extent strictly necessary \'\'\'\'\'to ensure the network and information security, as defined by Article \'\'\'\'\'4(c) \'\'\'\'\'of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security \'\'\'\'\'Agency.\'\'\'\'\''),('i','k',3,1,2,'A1A',NULL,'A1A','en','\'\'\'\'\'A. Conditions which may be attached to a general authorisation\'\'\'\'\''),('i','k',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('i','k',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('i','k',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('i','k',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive 2002/21/EC, disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.\'\'\'\'\''),('i','k',2,1,3,'0961','096','0961','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted after [subject to the \'\'\'\'\'date of \'\'\'\'\'transposition].\'\'\'\'\''),('i','k',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('i','k',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('i','k',2,1,3,'0932b@A','0932b@A','0932b@A','en','(ba) ensure technical quality of service,'),('i','k',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('i','k',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('i','k',0,1,3,'09@C','09@C',NULL,'en','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('i','k',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('i','k',2,1,3,'0841g@A','0841g@A',NULL,'en','<s>(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.</s>'),('i','k',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('i','k',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).</s>'),('i','k',2,1,3,'0932a','0932a','0932a','en','(a) avoid <s>the possibility of </s>harmful interference,'),('i','k',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('j','i',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('j','i',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j','i',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'toda inversión pública realizada y los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\''),('j','i',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('j','i',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('j','i',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('j','i',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('j','i',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j','i',2,1,1,'1212f@A',NULL,'1212f@A','es','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\''),('j','i',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j','i',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('j','i',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;'),('j','i',2,1,1,'094','094','094','es','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('j','i',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('j','i',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('j','i',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;'),('j','i',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('j','i',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;'),('j','i',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('j','i',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('j','i',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('j','i',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('j','i',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('j','i',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:'),('j','i',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones \'\'\'\'\'al acceso a los servicios y aplicaciones, \'\'\'\'\'políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.'),('j','i',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('j','i',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('j','i',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('j','i',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('j','i',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('j','i',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('j','i',2,2,4,'2231','2231','2231','es','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán \'\'\'\'\'adoptar directrices para \'\'\'\'\'establecer requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas \'\'\'\'\'habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j','i',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.'),('j','i',2,2,4,'332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.'),('j','i',1,2,4,'33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('j','i',2,2,4,'2141e','2141e','2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.'),('j','i',2,2,4,'214@A1','214@A1','214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:'),('j','i',2,2,4,'2812','2812','2812','es','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, <s>y </s>también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.'),('j','i',2,2,4,'3412@A',NULL,'3412@A','es','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\''),('j','i',2,2,4,'2022','2022','2022','es','El contrato incluirá asimismo \'\'\'\'\'toda \'\'\'\'\'información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 \'\'\'\'\'bis \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('j','i',2,2,4,'334','334','334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, apartado 2.\'\'\'\'\''),('j','i',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:'),('j','i',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('j','i',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,'),('j','i',2,2,4,'32@A',NULL,'32@A','es','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\''),('j','i',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('j','i',2,2,4,'214@A2','214@A2','214@A2','es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.'),('j','i',2,2,4,'2141d','2141d','2141d','es','d) informar a los abonados de su derecho a <s>decidir si </s>incluir <s>o no </s>sus datos personales en una guía y sobre las características de los \'\'\'\'\'mismos; \'\'\'\'\'y'),('j','i',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('j','i',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('j','i',1,2,4,'20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.'),('j','i',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('j','i',2,2,4,'207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('j','i',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.'),('j','i',2,2,4,'2811b@A',NULL,'2811b@A','es','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\''),('j','i',2,2,4,'2141c','2141c','2141c','es','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;'),('j','i',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('j','i',1,2,4,'20:14@C',NULL,'20:14@C','es','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\''),('j','i',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,'),('j','i',2,2,4,'221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.'),('j','i',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2','es','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\''),('j','i',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos'),('j','i',2,2,4,'282@A',NULL,'282@A','es','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\''),('j','i',2,2,4,'2141','2141','2141','es','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten \'\'\'\'\'la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:'),('j','i',2,2,4,'2021b1','2021b','2021b1','es','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios \'\'\'\'\'de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita \'\'\'\'\'en \'\'\'\'\'todo el territorio nacional,\'\'\'\'\''),('j','i',2,2,4,'204','204',NULL,'es','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>'),('j','i',1,2,4,'20:14@D','20:14@D','20:14@D','es','(14 quinquies) Dado que \'\'\'\'\'las intervenciones \'\'\'\'\'incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las \'\'\'\'\'directrices u otras \'\'\'\'\'medidas adoptadas por las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.'),('j','i',2,2,4,'2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('j','i',1,2,4,'20:14','20:14','20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).'),('j','i',1,2,4,'20:14@B','20:14@B','20:14@B','es','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva \'\'\'\'\'2002/22/CE debe \'\'\'\'\'aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la \'\'\'\'\'«mera transmisión» \'\'\'\'\'para los prestadores de servicios \'\'\'\'\'intermediarios. \'\'\'\'\'La Directiva \'\'\'\'\'2002/22/CE \'\'\'\'\'no \'\'\'\'\'exige \'\'\'\'\'a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las \'\'\'\'\'fuerzas y cuerpos de seguridad \'\'\'\'\'pertinentes.'),('j','i',2,2,4,'2021b',NULL,'2021b','es','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\''),('j','i',2,2,4,'3411','3411','3411','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('j','i',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;'),('j','i',1,2,4,'20:14@A','20:14@A','20:14@A','es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'directrices dirigidas a asegurar \'\'\'\'\'los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE \'\'\'\'\'y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia \'\'\'\'\'con respecto a los intereses de los usuarios y a todas las demás circunstancias \'\'\'\'\'pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\''),('j','i',2,2,4,'222','222','222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('j','i',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('j','i',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('j','i',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('j','i',2,2,4,'2811a','2811a',NULL,'es','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>'),('j','i',2,2,4,'2021b5','2021b5','2021b5','es','- el plazo para la conexión inicial, y'),('j','i',2,2,4,'2141b','2141b','2141b','es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;'),('j','i',2,2,4,'2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y'),('j','i',2,2,4,'2232','2232','2232','es','Después de haber examinado \'\'\'\'\'estas directrices o medidas \'\'\'\'\'y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución \'\'\'\'\'apropiadas \'\'\'\'\'si considera que \'\'\'\'\'dichas directrices o medidas \'\'\'\'\'pueden obstaculizar el mercado interior. Estas <s>Tales </s>medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('j','i',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('j','i',2,2,4,'2021c','2021c','2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('j','i',2,2,4,'2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('j','i',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('j','i',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('j','i',2,2,4,'212','212','212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.'),('j','i',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('j','i',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('j','i',2,2,4,'3412','3412','3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.'),('j','i',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0','es','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\''),('j','i',2,2,4,'2822','2822','2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('j','i',2,2,4,'2141a','2141a','2141a','es','a) \'\'\'\'\'ofrezcer \'\'\'\'\'a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán exigir que dicha información se facilite <s>inmediatamente </s>antes de efectuar la llamada;'),('j','i',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, \'\'\'\'\'en particular cuando pueda atentarse contra los derechos y libertades de terceros, \'\'\'\'\'incluidas las infracciones a los derechos de autor y derechos afines, así como sus \'\'\'\'\'consecuencias; \'\'\'\'\'y'),('j','i',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('j','i',2,2,4,'213','213','213','es','\'\'\'\'\'3. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación faciliten estas guías o técnicas, \'\'\'\'\'ya sea personalmente o por medio de \'\'\'\'\'terceros, de forma gratuita o a un precio razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('j','i',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('j','i',2,2,4,'2821','2821','2821','es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('j','i',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('j','i',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,'),('j','i',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1','es','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\''),('j','i',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('j','i',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;'),('j','i',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas \'\'\'\'\'de conformidad con \'\'\'\'\'los cuadros nacionales de atribución de \'\'\'\'\'radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('j','i',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, \'\'\'\'\'mediante la continuidad \'\'\'\'\'de \'\'\'\'\'las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\''),('j','i',2,1,3,'09@C1a','09@C1a','09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('j','i',2,1,3,'084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('j','i',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas <s>se </s>puedan \'\'\'\'\'prestarse \'\'\'\'\'todos los tipos de <s>tecnología utilizada para los </s>servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('j','i',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('j','i',2,1,3,'09@C1b','09@C1b','09@C1b','es','b) armonizar las condiciones impuestas a tales derechos;'),('j','i',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\''),('j','i',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('j','i',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('j','i',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('j','i',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('j','i',2,1,3,'09@C1','09@C1','09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas de ejecución \'\'\'\'\'apropiadas para:'),('j','i',2,1,3,'09@C1d',NULL,'09@C1d','es','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\''),('j','i',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('j','i',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('j','i',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('j','i',2,1,3,'0841g','0841g','0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).'),('j','i',2,1,3,'0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('j','i',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('j','i',2,1,3,'09@C1A','09@C1A','09@C1A','es','-a) aplicar el programa de acción <s>estratégico </s>para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;'),('j','i',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\''),('j','i',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('j','i',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('j','i',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('j','i',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales <s>correspondientes, </s>y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\''),('j','i',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;'),('j','i',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('j','i',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de \'\'\'\'\'los \'\'\'\'\'objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('j','i',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('j','i',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluido \'\'\'\'\'el \'\'\'\'\'fomento de la inversión compartida, asegurando una adecuada distribución de \'\'\'\'\'los <s>recursos tenga debidamente en cuenta los </s>riesgos \'\'\'\'\'entre el inversor \'\'\'\'\'las empresas que se benefician del \'\'\'\'\'acceso a las nuevas instalaciones;\'\'\'\'\''),('j','i',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('j','i',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo <s>a </s>los artículos 8 ter y 9 \'\'\'\'\'quáter \'\'\'\'\'de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('j','i',2,1,3,'083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('j','i',2,1,3,'0932d','0932d','0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('j','i',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('j','i',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\''),('j','i',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('j','i',2,1,3,'082c','082c','082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('j','i',2,1,3,'0932a','0932a','0932a','es','a) evitar posibles interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\''),('j','i',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('j','i',0,1,3,'09@C','09@C','09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('j','i',2,1,3,'0841g@A','0841g@A','0841g@A','es','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.'),('j','i',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>'),('j','i',2,1,3,'09@C2','09@C2','09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.'),('j','i',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('j','i',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('j','i',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('j','i',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\''),('j','i',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('j','i',2,1,3,'096','096','096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de \'\'\'\'\'... (Fecha \'\'\'\'\'de transposición de la presente \'\'\'\'\'Directiva.).\'\'\'\'\''),('j','i',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('j','i',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('j','i',3,1,2,'A1A19','A1A19',NULL,'es','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>'),('j','i',3,1,2,'A1A','A1A',NULL,'es','<s>A. Condiciones que pueden asociarse a una autorización general</s>'),('j','i',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('j','i',2,2,5,'022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('j','i',2,2,5,'066@A','066@A','066@A','es','6 bis. \'\'\'\'\'Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los \'\'\'\'\'datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública \'\'\'\'\'o privada \'\'\'\'\'de comunicaciones \'\'\'\'\'electrónicas, un servicio de la sociedad de la información \'\'\'\'\'o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('j','i',2,2,5,'04411','04411','04411','es','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1, 2, 3, \'\'\'\'\'3 \'\'\'\'\'bis y 3 ter, \'\'\'\'\'la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, <s>al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, </s>a las partes interesadas pertinentes y a ENISA, \'\'\'\'\'recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis \'\'\'\'\'y \'\'\'\'\'3 \'\'\'\'\'ter.\'\'\'\'\''),('j','i',2,2,5,'022i','022i',NULL,'es','<s>i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.</s>'),('j','i',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('j','i',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('j','i',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('j','i',2,2,5,'041@A5',NULL,'041@A5','es','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\''),('j','i',0,2,5,'18','18','18','es','Artículo 18 − Evaluación'),('j','i',1,2,5,'03:27@A','03:27@A','03:27@A','es','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. \'\'\'\'\'Identifican con un número \'\'\'\'\'los \'\'\'\'\'materiales \'\'\'\'\'que \'\'\'\'\'intervienen en \'\'\'\'\'la \'\'\'\'\'red, \'\'\'\'\'como los ordenadores o los dispositivos móviles inteligentes. <s>En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. </s>Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan \'\'\'\'\'rápidamente, \'\'\'\'\'se plantean algunas cuestiones sobre su \'\'\'\'\'utilización \'\'\'\'\'como datos personales en algunas circunstancias. \'\'\'\'\'Por consiguiente, la Comisión debería realizar un estudio \'\'\'\'\'sobre <s>Protección de </s>las \'\'\'\'\'direcciones IP \'\'\'\'\'y \'\'\'\'\'su utilización y presentar, en su caso, \'\'\'\'\'propuestas \'\'\'\'\'sobre este tema.\'\'\'\'\''),('j','i',1,2,5,'15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('j','i',1,2,5,'15@A:30@A',NULL,'15@A:30@A','es','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\''),('j','i',2,2,5,'043@B',NULL,'043@B','es','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\''),('j','i',2,2,5,'0434','0434',NULL,'es','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('j','i',2,2,5,'181@A',NULL,'181@A','es','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\''),('j','i',2,2,5,'041@A4',NULL,'041@A4','es','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\''),('j','i',2,2,5,'022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('j','i',2,2,5,'041@A','041@A','041@A','es','1 bis. Sin perjuicio de lo dispuesto en la Directiva \'\'\'\'\'95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), \'\'\'\'\'estas medidas \'\'\'\'\'incluirán:\'\'\'\'\''),('j','i',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('j','i',2,2,5,'15@A42','15@A42','15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('j','i',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('j','i',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('j','i',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('j','i',2,2,5,'043@A1',NULL,'043@A1','es','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\''),('j','i',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('j','i',2,2,5,'0442','0442','0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('j','i',1,2,5,'03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('j','i',1,2,5,'043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los \'\'\'\'\'usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'debe \'\'\'\'\'ser \'\'\'\'\'notificada inmediatamente \'\'\'\'\'por el proveedor de \'\'\'\'\'servicio competente a la autoridad nacional \'\'\'\'\'de \'\'\'\'\'reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado \'\'\'\'\'de \'\'\'\'\'gravedad de \'\'\'\'\'la \'\'\'\'\'violación y exigir, si procede, \'\'\'\'\'a \'\'\'\'\'los proveedores \'\'\'\'\'de \'\'\'\'\'servicios pertinentes \'\'\'\'\'que \'\'\'\'\'notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las \'\'\'\'\'personas directamente afectadas por la violación. Además, \'\'\'\'\'siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), <s>es esencial que </s>los proveedores de servicios pertinentes \'\'\'\'\'deberían informar inmediata y directamente, además \'\'\'\'\'de <s>inmediato </s>a \'\'\'\'\'las autoridades nacionales competentes, a \'\'\'\'\'los usuarios de que se \'\'\'\'\'trata. Por último, los \'\'\'\'\'proveedores notificarán anualmente <s>también una vez al año </s>a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida \'\'\'\'\'en un período determinado. \'\'\'\'\'La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.'),('j','i',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('j','i',2,2,5,'022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('j','i',2,2,5,'0432','0432','0432','es','\'\'\'\'\'El \'\'\'\'\'proveedor de servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios \'\'\'\'\'a \'\'\'\'\'los consumidores que sea controladora \'\'\'\'\'de \'\'\'\'\'los datos y proveedora de servicios de \'\'\'\'\'la \'\'\'\'\'sociedad de la información, notificarán a sus usuarios de antemano \'\'\'\'\'para \'\'\'\'\'evitar un peligro inminente y directo para \'\'\'\'\'los derechos e intereses de los \'\'\'\'\'consumidores.\'\'\'\'\''),('j','i',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('j','i',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('j','i',2,2,5,'043@A4',NULL,'043@A4','es','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\''),('j','i',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('j','i',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('j','i',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('j','i',1,2,5,'143:35@B','143:35@B',NULL,'es','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>'),('j','i',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('j','i',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('j','i',2,2,5,'151@B','151@B','151@B','es','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles \'\'\'\'\'y los proveedores de servicios de la sociedad de la información \'\'\'\'\'informarán sin demora injustificada a \'\'\'\'\'las autoridades independientes encargadas \'\'\'\'\'de <s>control establecida de conformidad con el artículo 28 de </s>la \'\'\'\'\'protección \'\'\'\'\'de \'\'\'\'\'los datos de \'\'\'\'\'toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad \'\'\'\'\'independiente encargada \'\'\'\'\'de \'\'\'\'\'la protección de los datos \'\'\'\'\'notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('j','i',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('j','i',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('j','i',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('j','i',2,2,5,'043@A3',NULL,'043@A3','es','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\''),('j','i',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('j','i',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('j','i',2,2,5,'15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('j','i',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('j','i',2,2,5,'022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('j','i',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('j','i',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('j','i',1,2,5,'01:26@A','01:26@A','01:26@A','es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la \'\'\'\'\'intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, \'\'\'\'\'en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('j','i',2,2,5,'0433','0433','0433','es','<s>3 ter. </s>La notificación de una violación de \'\'\'\'\'seguridad \'\'\'\'\'a un usuario o a otra persona <s>afectada </s>no será necesaria si el proveedor ha probado a <s>satisfacción de </s>la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.'),('j','i',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('j','i',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('j','i',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('j','i',2,2,5,'181','181','181','es','\'\'\'\'\'El ... (Dos \'\'\'\'\'años después \'\'\'\'\'de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo \'\'\'\'\'del \'\'\'\'\'artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.\'\'\'\'\''),('j','i',2,2,5,'041@A2','041@A2','041@A2','es','- \'\'\'\'\'medidas técnicas y organizativas adecuadas para \'\'\'\'\'proteger \'\'\'\'\'la red y \'\'\'\'\'los \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'su utilización accidental, ilícita \'\'\'\'\'o \'\'\'\'\'no autorizada, \'\'\'\'\'la \'\'\'\'\'interferencia \'\'\'\'\'o <s>alteración accidentales, o </s>la \'\'\'\'\'obstaculización de su funcionamiento \'\'\'\'\'o \'\'\'\'\'disponibilidad;\'\'\'\'\''),('j','i',2,2,5,'143','143','143','es','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán el principio de neutralidad tecnológica.\'\'\'\'\''),('j','i',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('j','i',2,2,5,'041@B','041@B','041@B','es','1 ter. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y \'\'\'\'\'de servicios de la sociedad de la información, y \'\'\'\'\'podrán formular recomendaciones sobre las mejores prácticas \'\'\'\'\'e indicadores de resultados \'\'\'\'\'con respecto al nivel de seguridad que debería conseguirse con estas medidas.'),('j','i',2,2,5,'041@A1','041@A1','041@A1','es','- \'\'\'\'\'medidas técnicas y organizativas adecuadas para \'\'\'\'\'garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente \'\'\'\'\'legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\''),('j','i',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('j','i',2,2,5,'0431','0431','0431','es','3. En caso de violación de \'\'\'\'\'la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de \'\'\'\'\'datos \'\'\'\'\'personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro <s>y al abonado o a otra persona afectada </s>sin dilaciones \'\'\'\'\'indebidas. \'\'\'\'\'La notificación <s>al abonado o </s>a \'\'\'\'\'la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y <s>los puntos de contacto en los que podrá obtenerse más información, y </s>recomendará medidas para atenuar \'\'\'\'\'sus \'\'\'\'\'posibles efectos \'\'\'\'\'negativos. \'\'\'\'\'La notificación a la autoridad competente describirá, además, las consecuencias de la violación <s>de los datos personales </s>y las medidas <s>propuestas o </s>tomadas \'\'\'\'\'al respecto \'\'\'\'\'por el \'\'\'\'\'proveedor.\'\'\'\'\''),('j','i',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j','i',2,2,5,'041@A3','041@A3','041@A3','es','- <s>aplicar </s>una política de seguridad con respecto al tratamiento de datos personales;'),('j','i',1,2,5,'06:26@B','06:26@B','06:26@B','es','(26 ter) El tratamiento de los datos de tráfico con \'\'\'\'\'fines \'\'\'\'\'de <s>garantizar la </s>seguridad de las redes y de la información, \'\'\'\'\'que garantiza \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, permitirá tratar esos \'\'\'\'\'datos <s>debe considerarse, </s>en <s>circunstancias normales, un tratamiento de en </s>interés legítimo del responsable del tratamiento de los datos \'\'\'\'\'a fin \'\'\'\'\'de <s>la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo </s>evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución maliciosa de códigos y \'\'\'\'\'poner fin a \'\'\'\'\'los ataques de denegación de \'\'\'\'\'servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\''),('j','i',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C','es','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.'),('j','i',2,2,5,'15@A41','15@A41','15@A41','es','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al \'\'\'\'\'grupo \'\'\'\'\'de \'\'\'\'\'trabajo del \'\'\'\'\'artículo 29 \'\'\'\'\'y \'\'\'\'\'a los reguladores \'\'\'\'\'pertinentes.\'\'\'\'\''),('j','i',2,2,5,'04412','04412','04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.'),('j','i',2,2,5,'043@A2',NULL,'043@A2','es','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\''),('i','k',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and</s>'),('i','k',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('i','k',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality;\'\'\'\'\''),('i','k',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('i','k',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('i','k',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and the \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('i','k',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with \'\'\'\'\'the \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('i','k',2,1,3,'0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph \'\'\'\'\'4 below.\'\'\'\'\''),('i','k',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('i','k',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting \'\'\'\'\'efficient \'\'\'\'\'investment and innovation in new and enhanced infrastructures including by \'\'\'\'\'taking into account \'\'\'\'\'investment \'\'\'\'\'risks;\'\'\'\'\''),('i','k',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('i','k',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('i','k',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, such as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural </s>and \'\'\'\'\'not limited to:\'\'\'\'\''),('i','k',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communication \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Article 8. \'\'\'\'\'They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, \'\'\'\'\'non-discriminatory \'\'\'\'\'and proportionate criteria. In \'\'\'\'\'doing so, \'\'\'\'\'they \'\'\'\'\'respect relevant \'\'\'\'\'international agreements and may take public policy considerations into account.'),('i','k',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.\'\'\'\'\''),('i','k',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('i','k',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('i','k',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('i','k',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member states may also extend such measure in order to fulfil other general interest objectives.\'\'\'\'\''),('i','k',2,1,3,'0932c@A','0932c@A','0932c@A','en','(ca) safeguard <s>the </s>efficient use of \'\'\'\'\'spectrum, or\'\'\'\'\''),('i','k',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio \'\'\'\'\'frequencies \'\'\'\'\'sharing,'),('i','k',2,1,3,'09@C1A','09@C1A',NULL,'en','<s>(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);</s>'),('i','k',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('i','k',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and \'\'\'\'\'4, \'\'\'\'\'and shall make the results of these reviews public.'),('i','k',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition \'\'\'\'\'and relaxing or lifting \'\'\'\'\'them \'\'\'\'\'as soon as \'\'\'\'\'there is.\'\'\'\'\''),('i','k',2,1,3,'0841g','0841g',NULL,'en','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).</s>'),('i','k',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('i','k',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('i','k',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) identify the bands to which the principle of service neutrality applies.</s>'),('i','k',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('i','k',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('i','k',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights;</s>'),('i','k',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting \'\'\'\'\'where appropriate \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('i','k',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('i','k',2,1,3,'09@C1','09@C1',NULL,'en','<s>In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:</s>'),('i','k',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('i','k',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that all types of technology used for electronic communications services may be used in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services in accordance with \'\'\'\'\'their National Frequency Allocation Plan and \'\'\'\'\'the ITU Radio Regulations.'),('i','k',2,1,3,'084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles \'\'\'\'\'by \'\'\'\'\'inter alia:'),('i','k',2,1,3,'09@C1a','09@C1a',NULL,'en','<s>(a) identify the bands for which usage rights may be transferred or leased between undertakings;</s>'),('i','k',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('i','k',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory \'\'\'\'\'predictability;\'\'\'\'\''),('i','k',2,2,4,'2021b2','2021b2','2021b2','en','- information on <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic managment policies;\'\'\'\'\''),('i','k',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('i','k',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'en','<s>Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.</s>'),('i','k',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the \'\'\'\'\'various \'\'\'\'\'geographic areas within a Member State;'),('i','k',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services in accordance with their \'\'\'\'\'National Frequency Allocation Plan \'\'\'\'\'and <s>with </s>the ITU Radio \'\'\'\'\'Regulations.\'\'\'\'\''),('i','k',2,2,4,'213','213','213','en','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities \'\'\'\'\'may \'\'\'\'\'make such guides or techniques \'\'\'\'\'available, in particular when these are not \'\'\'\'\'available \'\'\'\'\'on the market \'\'\'\'\'free of charge or at a reasonable price. Third parties shall have a right to use \'\'\'\'\'without \'\'\'\'\'charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('i','k',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('i','k',2,2,4,'2821','2821',NULL,'en','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('i','k',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('i','k',2,2,4,'3412','3412',NULL,'en','<s>Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.</s>'),('i','k',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('i','k',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'en','<s>(bb) Protection software </s>'),('i','k',2,2,4,'2822','2822',NULL,'en','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('i','k',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided \'\'\'\'\'immediately \'\'\'\'\'prior to connecting the call;'),('i','k',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their \'\'\'\'\'legal \'\'\'\'\'consequences; and'),('i','k',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('i','k',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('i','k',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('i','k',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('i','k',2,2,4,'212','212','212','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>connection to a public </s>electronic communications \'\'\'\'\'networks \'\'\'\'\'and/or <s>electronic communications </s>services \'\'\'\'\'to \'\'\'\'\'publish transparent, comparable, adequate and up-to-date information \'\'\'\'\'as set out in Annex II, \'\'\'\'\'on applicable prices and \'\'\'\'\'tariffs \'\'\'\'\'and <s>information </s>on standard terms and \'\'\'\'\'conditions \'\'\'\'\'in respect of access and use of their services provided to end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such information \'\'\'\'\'shall \'\'\'\'\'be \'\'\'\'\'published to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('i','k',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('i','k',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('i','k',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services using non-geographic numbers within the Community; and\'\'\'\'\''),('i','k',2,2,4,'2141b','2141b',NULL,'en','<s>(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;</s>'),('i','k',2,2,4,'2021b5','2021b5',NULL,'en','<s>- the time for the initial connection, and</s>'),('i','k',2,2,4,'2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers.\'\'\'\'\''),('i','k',2,2,4,'2232','2232',NULL,'en','<s>The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('i','k',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('i','k',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the subscriber\'s \'\'\'\'\'options \'\'\'\'\'as to whether <s>or not </s>to include his or her personal data in a \'\'\'\'\'directory \'\'\'\'\'and the data concerned;'),('i','k',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that \'\'\'\'\'end-users \'\'\'\'\'have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('i','k',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions \'\'\'\'\'imposed by the provider \'\'\'\'\'on the use of terminal equipment \'\'\'\'\'supplied;\'\'\'\'\''),('i','k',1,2,4,'20:14@A','20:14@A',NULL,'en','<s>(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.</s>'),('i','k',2,2,4,'3411','3411','341','en','1. Member States shall ensure that <s>independent bodies provide </s>transparent, simple and inexpensive out-of-court procedures \'\'\'\'\'are available \'\'\'\'\'for dealing with \'\'\'\'\'unresolved \'\'\'\'\'disputes \'\'\'\'\'arising under this Directive \'\'\'\'\'between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services, \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning <s>the </s>supply of such networks or services. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'adopt measures to ensure that such procedures \'\'\'\'\'enable disputes to be settled fairly and promptly and <s>shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States </s>may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('i','k',1,2,4,'20:14','20:14','20:14','en','(14) <s>End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. </s>Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude \'\'\'\'\'the \'\'\'\'\'contract. Where there is a lack \'\'\'\'\'of \'\'\'\'\'effective competition, \'\'\'\'\'the \'\'\'\'\'relevant national authorities should use \'\'\'\'\'the \'\'\'\'\'remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types \'\'\'\'\'of \'\'\'\'\'content \'\'\'\'\'or <s>service concerned, individual </s>applications \'\'\'\'\'is not unreasonably restricted.\'\'\'\'\''),('i','k',2,2,4,'2021b','2021b','2021b','en','(b) services provided, including in particular:'),('i','k',1,2,4,'20:14@B','20:14@B','20:14@B','en','\'\'\'\'\'(14a) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the <s>relevant authorities of the </s>Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. \'\'\'\'\'The Framework \'\'\'\'\'Directive \'\'\'\'\'and the Specific Directives are \'\'\'\'\'without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service \'\'\'\'\'providers, as defined therein.\'\'\'\'\''),('i','k',1,2,4,'20:14@D','20:14@D',NULL,'en','<s>(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.</s>'),('i','k',2,2,4,'2021','2021','2021','en','<s>2. </s>Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'publicly available \'\'\'\'\'electronic communications services, \'\'\'\'\'consumers, \'\'\'\'\'and other end-users so \'\'\'\'\'requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('i','k',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'en','<s>Traffic monitoring data that this software may collect is for the sole use of the subscriber only.</s>'),('i','k',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('i','k',2,2,4,'282@A','282@A',NULL,'en','<s>2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.</s>'),('i','k',2,2,4,'2141','2141','2141','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing <s>connection to a public electronic communications network and/or </s>electronic communications services to inter alia:'),('i','k',2,2,4,'2021b1','2021b1',NULL,'en','<s>- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,</s>'),('i','k',2,2,4,'204',NULL,'204','en','\'\'\'\'\'4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services, and whether caller location information, is provided. Providers of electronic communications services shall ensure that customers are clearly informed of any limitation in the access to emergency services in advance of the conclusion of a contract and in case of any change in the access to the emergency services.\'\'\'\'\''),('i','k',2,2,4,'2141c','2141c','2141c','en','\'\'\'\'\'(b) \'\'\'\'\'inform subscribers of any change to <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies;\'\'\'\'\''),('i','k',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'and consumers (including, in particular, disabled users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('i','k',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able \'\'\'\'\'to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'comparable \'\'\'\'\'access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('i','k',1,2,4,'20:14@C','20:14@C',NULL,'en','<s>(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.</s>'),('i','k',2,2,4,'2021b4','2021b4','2021b4','en','- \'\'\'\'\'the \'\'\'\'\'types of maintenance \'\'\'\'\'service offered \'\'\'\'\'and customer support services \'\'\'\'\'provided, \'\'\'\'\'as well as \'\'\'\'\'the methods \'\'\'\'\'to contact \'\'\'\'\'with these services;\'\'\'\'\''),('i','k',2,2,4,'2811b@A','2811b@A',NULL,'en','<s>(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.</s>'),('i','k',2,2,4,'207','207','207','en','\'\'\'\'\'5. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('i','k',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish \'\'\'\'\'a \'\'\'\'\'consultation \'\'\'\'\'mechanism \'\'\'\'\'ensuring that \'\'\'\'\'in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given <s>to, and account taken of, issues relating </s>to \'\'\'\'\'consumer interests \'\'\'\'\'in \'\'\'\'\'electronic communications.\'\'\'\'\''),('i','k',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('i','k',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('i','k',1,2,4,'20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information \'\'\'\'\'could \'\'\'\'\'include public interest \'\'\'\'\'information \'\'\'\'\'regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. \'\'\'\'\'ational \'\'\'\'\'regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. <s>Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. </s>The information should also be included in \'\'\'\'\'contracts when required by Member States.\'\'\'\'\''),('i','k',0,2,4,'20','20','20','en','Article 20 − Contracts'),('i','k',2,2,4,'214@A2','214@A2',NULL,'en','<s>Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.</s>'),('i','k',2,2,4,'2141d','2141d','2141d','en','\'\'\'\'\'(c) \'\'\'\'\'inform subscribers of their right to \'\'\'\'\'determine whether or not to \'\'\'\'\'include their personal data in a \'\'\'\'\'directory \'\'\'\'\'and of the types of data \'\'\'\'\'concerned in accordance with Article 12 of Directive 2002/58/EC; \'\'\'\'\'and'),('i','k',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('i','k',2,2,4,'32@A','32@A',NULL,'en','<s>Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.</s>'),('i','k',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure that:'),('i','k',2,2,4,'2021b3','2021b3','2021b3','en','- the \'\'\'\'\'minimum \'\'\'\'\'service quality \'\'\'\'\'levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, \'\'\'\'\'as \'\'\'\'\'defined by the national regulatory authorities;\'\'\'\'\''),('i','k',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('i','k',2,2,4,'334','334',NULL,'en','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('i','k',2,2,4,'3412@A','3412@A',NULL,'en','<s>With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.</s>'),('i','k',2,2,4,'2022','2022','2022','en','\'\'\'\'\'Member States may \'\'\'\'\'also \'\'\'\'\'require that the contract \'\'\'\'\'include any information \'\'\'\'\'which may be \'\'\'\'\'provided by the relevant public authorities \'\'\'\'\'for this purpose \'\'\'\'\'on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal \'\'\'\'\'data, \'\'\'\'\'referred to in Article 21(4a) and relevant to the service provided.'),('i','k',2,2,4,'2812','2812','2812','en','\'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require from undertakings providing public communications networks and/or publicly available electronic communications services to \'\'\'\'\'block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse \'\'\'\'\'and to \'\'\'\'\'require \'\'\'\'\'that in such \'\'\'\'\'cases \'\'\'\'\'providers of electronic communications services withhold relevant interconnection or other service revenues.'),('i','k',2,2,4,'2141e','2141e','2141e','en','\'\'\'\'\'(d) \'\'\'\'\'regularly inform disabled subscribers of details of current products and services aimed at them.'),('i','k',2,2,4,'214@A1','214@A1','214@A1','en','\'\'\'\'\'4. \'\'\'\'\'Member States \'\'\'\'\'may require \'\'\'\'\'that <s>national regulatory authorities oblige the </s>undertakings referred to in paragraph \'\'\'\'\'3 \'\'\'\'\'distribute public interest information \'\'\'\'\'free of charge \'\'\'\'\'to existing and new subscribers where appropriate. \'\'\'\'\'In that case, such \'\'\'\'\'information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:');
INSERT INTO `tp_diff_texts` VALUES ('i','k',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place \'\'\'\'\'an \'\'\'\'\'appropriate consultation \'\'\'\'\'mechanism. \'\'\'\'\'Such \'\'\'\'\'a mechanism \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\' \'\'\'\'\'consultation. Furthermore, a mechanism \'\'\'\'\'could \'\'\'\'\'be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet \'\'\'\'\'usage.\'\'\'\'\''),('i','k',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('i','k',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('i','k',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection \'\'\'\'\'to a public communications network \'\'\'\'\'and/or \'\'\'\'\'publicly available electronic communications \'\'\'\'\'services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities.\'\'\'\'\''),('i','k',2,2,4,'332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities \'\'\'\'\'may \'\'\'\'\'promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('i','k',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('i','k',2,2,4,'2231','2231','223','en','3. \'\'\'\'\'In \'\'\'\'\'order to prevent degradation of service and \'\'\'\'\'hindering or \'\'\'\'\'slowing of traffic over networks, \'\'\'\'\'Member States shall \'\'\'\'\'ensure that \'\'\'\'\'national regulatory authorities are able \'\'\'\'\'to \'\'\'\'\'set minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements on an undertaking \'\'\'\'\'or \'\'\'\'\'undertakings providing public communications networks. \'\'\'\'\''),('i','k',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('i','k',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('i','k',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('i','k',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('i','k',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('i','k',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'may \'\'\'\'\'be required inter alia:'),('i','k',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>restrictions on access to services and applications, traffic management policies, </s>terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('i','k',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('i','k',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('i','k',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'GERT.\'\'\'\'\''),('i','k',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access involved, including the viability of other upstream access products such as access to ducts;'),('i','k',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('i','k',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, \'\'\'\'\'including through economically efficient \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('i','k',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('i','k',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('i','k',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'obligations under \'\'\'\'\'Article \'\'\'\'\'12 concerning wholesale network infrastructure access, including unbundled access \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'local \'\'\'\'\'loop \'\'\'\'\'at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('i','k',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('i','k',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow \'\'\'\'\'special \'\'\'\'\'technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('i','k',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('i','k',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'conduits, \'\'\'\'\'masts, manholes, <s>cabinets </s>and \'\'\'\'\'cabinets;\'\'\'\'\''),('i','k',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('i','k',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('i','k',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('i','k',2,1,1,'1212f@A','1212f@A',NULL,'en','<s>(fa) to provide third parties with a reference offer for the granting of access to ducts; </s>'),('i','k',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('i','k',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('i','k',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind <s>any public investment made and </s>the risks involved in making the \'\'\'\'\'investment;\'\'\'\'\''),('i','k',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('i','k',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','k',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('b','k',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','k',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 6a \'\'\'\'\'of this Article and Article 15(1).'),('b','k',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','k',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','k',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','k',2,2,5,'15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','k',2,2,5,'0441','0441','044','en','4. In order to ensure consistency in implementation of the measures referred to in \'\'\'\'\'paragraph \'\'\'\'\'1, \'\'\'\'\'2, 3 \'\'\'\'\'and \'\'\'\'\'3a, \'\'\'\'\'the Commission may, following consultation with the European \'\'\'\'\'Network \'\'\'\'\'and \'\'\'\'\'Information Security Agency, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party and the \'\'\'\'\'European Data Protection Supervisor, adopt \'\'\'\'\'recommendations \'\'\'\'\'concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('b','k',2,2,5,'043@A',NULL,'043@A','en','\'\'\'\'\'3a. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, the format applicable to such notification as well as the manner in which the notification is done.\'\'\'\'\''),('b','k',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities \'\'\'\'\'and, where relevant, other national bodies \'\'\'\'\'have all <s>the </s>investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','k',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26a) The processing of traffic data to the extent strictly necessary for the detection, location and elimination of faults and malfunctions of the network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorized access and malicious code distribution, denial of service attacks, and damages to computer and electronic communication systems.\'\'\'\'\''),('b','k',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'When the personal data breach represents a serious risk for subscriber\'s privacy, the provider of publicly available electronic communications services concerned shall notify the competent national authority and the subscriber concerned of such a breach without undue delay.\'\'\'\'\''),('b','k',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('b','k',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','k',2,2,5,'0431','043','0431','en','3. In case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications services \'\'\'\'\'concerned \'\'\'\'\'shall, \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of <s>such a breach. The notification to </s>the \'\'\'\'\'personal data breach, evaluate its seriousness and consider whether notification \'\'\'\'\'of the \'\'\'\'\'personal data \'\'\'\'\'breach <s>and recommend measures </s>to <s>mitigate its possible negative effects. The notification to </s>the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority <s>shall, in addition, describe the consequences of </s>and \'\'\'\'\'subscriber concerned is necessary, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 3a.\'\'\'\'\''),('b','k',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','k',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','k',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('b','k',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','k',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','k',1,2,5,'043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that such breach has occurred it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and security measures in place), the cause and extent of the security breach, the number of \'\'\'\'\'subscribers \'\'\'\'\'affected, and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities, physical harm). The subscribers \'\'\'\'\'concerned by <s>such </s>security incidents \'\'\'\'\'that could result in a serious risk to subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), \'\'\'\'\'should be notified without delay <s>and informed </s>in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. otification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('b','k',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('b','k',2,2,5,'0442','0442',NULL,'en','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','k',1,2,5,'03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','k',2,2,5,'181','181',NULL,'en','<s>The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('b','k',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','k',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','k',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','k',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','k',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('b','k',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','k',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by the \'\'\'\'\'<time-limit \'\'\'\'\'for implementation of the amending \'\'\'\'\'act> \'\'\'\'\'at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','k',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','k',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and it shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of and the measures proposed or taken by the provider to address the personal data breach.\'\'\'\'\''),('b','k',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','k',2,2,5,'15@A42','15@A42',NULL,'en','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','k',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','k',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','k',2,2,5,'022e','022e','022e','en','(e) \'\'\'\'\'moved to Framework Directive (“call” \'\'\'\'\'means a connection established by means of a publicly available \'\'\'\'\'electronic communications \'\'\'\'\'service allowing two-way \'\'\'\'\'voice communication.)\'\'\'\'\''),('b','k',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','k',2,2,5,'15@A2','15@A2','15@A2','en','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('b','k',1,2,5,'15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','k',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','k',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','k',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(i) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications service in the Community.\'\'\'\'\''),('b','k',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','k',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('b','k',2,1,3,'0961','096','0961','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted \'\'\'\'\'after \'\'\'\'\'[subject to the date of transposition].\'\'\'\'\''),('b','k',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('b','k',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('b','k',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','k',3,1,2,'A1A19','A1A19','A1A19','en','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC, disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('b','k',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','k',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('b','k',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','k',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','k',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','k',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','k',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('b','k',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed to the extent strictly necessary to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency.\'\'\'\'\''),('b','k',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','k',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','k',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('b','k',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','k',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','k',0,1,3,'09@C','09@C',NULL,'en','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('b','k',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('b','k',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','k',2,1,3,'084g','084g',NULL,'en','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.</s>'),('b','k',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].</s>'),('b','k',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of <s>radio network or wireless access </s>technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:'),('b','k',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging efficient investment in infrastructure, and promoting innovation; and</s>'),('b','k',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','k',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('b','k',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','k',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and the \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','k',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','k',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','k',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('b','k',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','k',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'the \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','k',2,1,3,'0932d','0932d','0932d','en','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 below.'),('b','k',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','k',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting efficient investment and innovation in new and enhanced infrastructures including by taking into account investment risks;\'\'\'\'\''),('b','k',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.\'\'\'\'\''),('b','k',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('b','k',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','k',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','k',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective <s>in conformity with Community law, such </s>as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as </s>defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, \'\'\'\'\'such as \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('b','k',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('b','k',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member states may also extend such measure in order to fulfil other general interest objectives.\'\'\'\'\''),('b','k',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In doing so, they respect relevant international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','k',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','k',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','k',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('b','k',2,1,3,'0932c','0932c','0932c','en','(c) ensure maximisation of radio frequencies \'\'\'\'\'sharing,\'\'\'\'\''),('b','k',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4, and shall make the results of these reviews public.\'\'\'\'\''),('b','k',2,1,3,'0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','k',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','k',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('b','k',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('b','k',2,1,3,'09@C1','09@C1',NULL,'en','<s>In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:</s>'),('b','k',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','k',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','k',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','k',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','k',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;</s>'),('b','k',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting where appropriate infrastructure-based competition;\'\'\'\'\''),('b','k',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','k',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency \'\'\'\'\'bands, available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','k',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability;\'\'\'\'\''),('b','k',2,1,3,'09@C1a','09@C1a',NULL,'en','<s>(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;</s>'),('b','k',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('b','k',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by inter alia:\'\'\'\'\''),('b','k',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;\'\'\'\'\''),('b','k',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, available \'\'\'\'\'for <s>proportionate and non-discriminatory restrictions to the types of </s>electronic communications services \'\'\'\'\'in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','k',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on the provider\'s traffic managment policies;\'\'\'\'\''),('b','k',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','k',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','k',2,2,4,'2821','2821',NULL,'en','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','k',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','k',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','k',2,2,4,'213','213','213','en','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities \'\'\'\'\'may \'\'\'\'\'make such guides or techniques available, \'\'\'\'\'in particular \'\'\'\'\'when these are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','k',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their legal consequences; and\'\'\'\'\''),('b','k',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('b','k',2,2,4,'2822','2822',NULL,'en','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('b','k',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','k',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('b','k',2,2,4,'3412','3412',NULL,'en','<s>Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.</s>'),('b','k',2,2,4,'212','212','212','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>public </s>electronic communications networks and/or services \'\'\'\'\'to \'\'\'\'\'publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information \'\'\'\'\'as set out in Annex II, \'\'\'\'\'on applicable prices and tariffs \'\'\'\'\'and on standard terms and conditions \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such \'\'\'\'\'information shall be published \'\'\'\'\'to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('b','k',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','k',2,2,4,'2021e1','2021e','2021e1','en','\'\'\'\'\'- any charges related to \'\'\'\'\'portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('b','k',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','k',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','k',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','k',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','k',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the \'\'\'\'\'subscriber\'s options as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('b','k',2,2,4,'223','223','223','en','3. In order to prevent degradation of service and \'\'\'\'\'hindering or \'\'\'\'\'slowing of traffic over networks, \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to set \'\'\'\'\'minimum quality of service requirements <s>to be set by the national regulatory authority </s>on \'\'\'\'\'an undertaking or \'\'\'\'\'undertakings providing public communications networks. <s>These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','k',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','k',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','k',2,2,4,'2811a','2811a','2811a','en','(a) end-users are able to access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('b','k',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('b','k',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions imposed by the provider on the use of terminal equipment supplied;\'\'\'\'\''),('b','k',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that end-users have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','k',2,2,4,'3411','3411','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes \'\'\'\'\'arising under this Directive \'\'\'\'\'between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','k',1,2,4,'20:14','20:14','20:14','en','(14) <s>A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. </s>Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude the contract. \'\'\'\'\'Where there is a lack of effective competition, \'\'\'\'\'the relevant \'\'\'\'\'national <s>regulatory </s>authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('b','k',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14a) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein.\'\'\'\'\''),('b','k',2,2,4,'2021b','2021b','2021b','en','(b) <s>the </s>services provided, \'\'\'\'\'including in particular:\'\'\'\'\''),('b','k',2,2,4,'2021','2021','2021','en','<s>2. </s>Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available \'\'\'\'\'electronic communications \'\'\'\'\'services, \'\'\'\'\'consumers, and other end-users so requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','k',2,2,4,'2141','214','2141','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','k',2,2,4,'204','204','204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency \'\'\'\'\'services, and whether caller location information, \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed of \'\'\'\'\'any limitation in \'\'\'\'\'the <s>lack of </s>access to emergency services in advance of the conclusion of a contract and \'\'\'\'\'in case of any change in the access to the emergency services.\'\'\'\'\''),('b','k',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','k',2,2,4,'2021e',NULL,'2021e','en','\'\'\'\'\'(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:\'\'\'\'\''),('b','k',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure comparable \'\'\'\'\'access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','k',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','k',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- the types of maintenance service offered and customer support services provided, as well as the methods to contact with these services;\'\'\'\'\''),('b','k',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their \'\'\'\'\'decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given to consumer interests in electronic communications.'),('b','k',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(b) inform subscribers of any change to the provider\'s traffic management policies;\'\'\'\'\''),('b','k',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), \'\'\'\'\'manufacturers and \'\'\'\'\'undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','k',2,2,4,'207','207','207','en','\'\'\'\'\'5. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('b','k',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','k',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','k',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. ational regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. The information should also be included in contracts when required by Member States.\'\'\'\'\''),('b','k',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','k',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(c) inform subscribers of their right to determine whether or not to include their personal data in a directory and of the types of data concerned in accordance with Article 12 of Directive 2002/58/EC; and\'\'\'\'\''),('b','k',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','k',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities;\'\'\'\'\''),('b','k',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','k',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','k',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure that:'),('b','k',2,2,4,'334','334',NULL,'en','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','k',2,2,4,'2022','2022','2022','en','Member States may \'\'\'\'\'also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('b','k',1,2,4,'33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. \'\'\'\'\'Furthermore, \'\'\'\'\'a \'\'\'\'\'mechanism could be established \'\'\'\'\'for <s>disabled users, and without prejudice to Directive 1999/5/EC of </s>the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'enabling appropriate cooperation \'\'\'\'\'on \'\'\'\'\'issues relating to \'\'\'\'\'the \'\'\'\'\'promotion \'\'\'\'\'of \'\'\'\'\'lawful content. Any cooperation procedures agreed \'\'\'\'\'pursuant to \'\'\'\'\'such a mechanism \'\'\'\'\'should \'\'\'\'\'however not allow for systematic surveillance of internet usage.\'\'\'\'\''),('b','k',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(d) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('b','k',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers where appropriate. In that case, such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('b','k',2,2,4,'2812','2812','2812','en','\'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require from undertakings providing public communications networks and/or publicly available electronic communications services to \'\'\'\'\'block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','k',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('b','k',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('b','k',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection \'\'\'\'\'to a public communications network \'\'\'\'\'and/or \'\'\'\'\'publicly available electronic communications \'\'\'\'\'services in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','k',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','k',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','k',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','k',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','k',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','k',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','k',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','k',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('b','k',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','k',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','k',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','k',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','k',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','k',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','k',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('b','k',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, including through economically efficient infrastructure-based competition;\'\'\'\'\''),('b','k',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','k',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','k',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'GERT.\'\'\'\'\''),('b','k',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','k',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, towers and other supporting constructions, conduits, \'\'\'\'\'masts, \'\'\'\'\'manholes, \'\'\'\'\'and <s>street </s>cabinets;'),('b','k',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning \'\'\'\'\'wholesale network infrastructure access, including \'\'\'\'\'unbundled access to the <s>twisted metallic pair </s>local \'\'\'\'\'loop at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','k',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','k',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','k',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('b','k',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','k',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','k',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','k',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow \'\'\'\'\'special \'\'\'\'\'technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('a','k',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','k',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('b','k',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','k',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','k',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','k',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','k',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','k',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 6a \'\'\'\'\'of this Article and Article 15(1).'),('a','k',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that competent national authorities and, where relevant, other national bodies have all investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','k',2,2,5,'043@A',NULL,'043@A','en','\'\'\'\'\'3a. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, the format applicable to such notification as well as the manner in which the notification is done.\'\'\'\'\''),('a','k',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(26a) The processing of traffic data to the extent strictly necessary for the detection, location and elimination of faults and malfunctions of the network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorized access and malicious code distribution, denial of service attacks, and damages to computer and electronic communication systems.\'\'\'\'\''),('a','k',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('a','k',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'When the personal data breach represents a serious risk for subscriber\'s privacy, the provider of publicly available electronic communications services concerned shall notify the competent national authority and the subscriber concerned of such a breach without undue delay.\'\'\'\'\''),('a','k',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','k',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In case of a personal data breach the provider of publicly available electronic communications services concerned shall, assess the scope of the personal data breach, evaluate its seriousness and consider whether notification of the personal data breach to the competent national authority and subscriber concerned is necessary, taking into account the relevant rules set by the competent national authority in accordance with paragraph 3a.\'\'\'\'\''),('a','k',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','k',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','k',2,2,5,'022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','k',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','k',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('a','k',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, as soon as the provider of publicly available electronic communications service becomes aware that such breach has occurred it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and security measures in place), the cause and extent of the security breach, the number of subscribers affected, and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities, physical harm). The subscribers concerned by security incidents that could result in a serious risk to subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), should be notified without delay in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. otification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('a','k',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('a','k',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','k',2,2,5,'181','181',NULL,'en','<s>The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('a','k',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','k',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','k',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','k',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','k',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','k',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('a','k',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. The Member States shall notify those provisions to the Commission by the <time-limit for implementation of the amending act> at the latest and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','k',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','k',2,2,5,'044',NULL,'044','en','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraph 1, 2, 3 and 3a, the Commission may, following consultation with the European Network and Information Security Agency, the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('a','k',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and it shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of and the measures proposed or taken by the provider to address the personal data breach.\'\'\'\'\''),('a','k',2,2,5,'022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','k',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','k',2,2,5,'15@A4',NULL,'15@A4','en','\'\'\'\'\'4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt recommendations, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.\'\'\'\'\''),('a','k',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or \'\'\'\'\'gaining \'\'\'\'\'access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','k',2,2,5,'022e','022e','022e','en','(e) \'\'\'\'\'moved to Framework Directive (“call” \'\'\'\'\'means a connection established by means of a publicly available \'\'\'\'\'electronic communications \'\'\'\'\'service allowing two-way \'\'\'\'\'voice communication.)\'\'\'\'\''),('a','k',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','k',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. Competent national authorities and, where appropriate, other relevant national bodies should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','k',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','k',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Member States shall ensure that the competent national authority and, where relevant, other national bodies have the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','k',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','k',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('a','k',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','k',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('a','k',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','k',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(i) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications service in the Community.\'\'\'\'\''),('a','k',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','k',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','k',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','k',2,2,5,'022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('a','k',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'6a. Traffic data may be processed to the extent strictly necessary to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency.\'\'\'\'\''),('a','k',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','k',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','k',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive 2002/21/EC, disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.\'\'\'\'\''),('a','k',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('a','k',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','k',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('a','k',2,1,3,'0961',NULL,'0961','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to spectrum allocated to be used for electronic communications services, general authorisations issued and individual rights of use of radio frequencies granted after [subject to the date of transposition].\'\'\'\'\''),('a','k',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','k',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','k',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('a','k',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','k',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('a','k',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('a','k',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','k',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','k',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('a','k',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging efficient investment in infrastructure, and promoting innovation; and</s>'),('a','k',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:\'\'\'\'\''),('a','k',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('a','k',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','k',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','k',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(d) fulfil a general interest objective in accordance with paragraph 4 below.\'\'\'\'\''),('a','k',2,1,3,'083d','083d','083d','en','(d) cooperating with each \'\'\'\'\'other, \'\'\'\'\'with the Commission \'\'\'\'\'and the GERT so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','k',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with the Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','k',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','k',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting efficient investment and innovation in new and enhanced infrastructures including by taking into account investment risks;\'\'\'\'\''),('a','k',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','k',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined by Member States in conformity with Community law, such as and not limited to:\'\'\'\'\''),('a','k',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('a','k',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.\'\'\'\'\''),('a','k',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector;'),('a','k',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','k',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In doing so, they respect relevant international agreements and may take public policy considerations into account.\'\'\'\'\''),('a','k',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','k',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','k',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('a','k',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('a','k',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services. Member states may also extend such measure in order to fulfil other general interest objectives.\'\'\'\'\''),('a','k',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('a','k',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4, and shall make the results of these reviews public.\'\'\'\'\''),('a','k',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(c) ensure maximisation of radio frequencies sharing,\'\'\'\'\''),('a','k',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting where appropriate infrastructure-based competition;\'\'\'\'\''),('a','k',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','k',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','k',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','k',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','k',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','k',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of technology used \'\'\'\'\'for \'\'\'\'\'electronic communications services may be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands, available for electronic communications services in accordance \'\'\'\'\'with \'\'\'\'\'their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('a','k',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','k',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability;\'\'\'\'\''),('a','k',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('a','k',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by inter alia:\'\'\'\'\''),('a','k',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided in the second subparagraph, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in \'\'\'\'\'the \'\'\'\'\'radio frequency bands, available \'\'\'\'\'for \'\'\'\'\'electronic communications services \'\'\'\'\'in accordance with \'\'\'\'\'their \'\'\'\'\'National \'\'\'\'\'Frequency Allocation Plan and \'\'\'\'\'the \'\'\'\'\'ITU Radio Regulations.\'\'\'\'\''),('a','k',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;\'\'\'\'\''),('a','k',2,2,4,'2141',NULL,'2141','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to inter alia:\'\'\'\'\''),('a','k',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','k',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on the provider\'s traffic managment policies;\'\'\'\'\''),('a','k',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','k',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of publicly available telephone services is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('a','k',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('a','k',2,2,4,'2021e',NULL,'2021e','en','\'\'\'\'\'(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:\'\'\'\'\''),('a','k',2,2,4,'213',NULL,'213','en','\'\'\'\'\'2. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, for instance by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities may make such guides or techniques available, in particular when these are not available on the market free of charge or at a reasonable price. Third parties shall have a right to use without charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.\'\'\'\'\''),('a','k',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, and on measures taken to ensure comparable access for disabled end-users. \'\'\'\'\'The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a','k',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their legal consequences; and\'\'\'\'\''),('a','k',2,2,4,'203','203',NULL,'en','<s>3. Where contracts are concluded between consumers and electronic communications services providers other than those providing connection and/or access to the public telephone network, the information in paragraph 2 shall also be included in such contracts. Member States may extend this obligation to cover other end-users.</s>'),('a','k',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- the types of maintenance service offered and customer support services provided, as well as the methods to contact with these services;\'\'\'\'\''),('a','k',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('a','k',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','k',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('a','k',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), \'\'\'\'\'manufacturers and \'\'\'\'\'undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','k',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','k',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(b) inform subscribers of any change to the provider\'s traffic management policies;\'\'\'\'\''),('a','k',2,2,4,'212','212','212','en','\'\'\'\'\'1. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications networks and/or services to publish transparent, comparable, adequate and up-to-date information as set out in Annex II, on applicable prices and tariffs and on standard terms and conditions in respect of access and use of their services provided to end-users and consumers. \'\'\'\'\'National regulatory authorities \'\'\'\'\'may specify additional requirements regarding \'\'\'\'\'the \'\'\'\'\'form in which such \'\'\'\'\'information \'\'\'\'\'shall be published \'\'\'\'\'to \'\'\'\'\'ensure transparency, comparability, clarity \'\'\'\'\'and \'\'\'\'\'accessibility for \'\'\'\'\'the \'\'\'\'\'benefit \'\'\'\'\'of \'\'\'\'\'consumers.\'\'\'\'\''),('a','k',2,2,4,'207',NULL,'207','en','\'\'\'\'\'5. Member States shall ensure that subscribers have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by the undertakings providing electronic communications networks and/or services. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('a','k',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','k',2,2,4,'2021e1','2021e','2021e1','en','\'\'\'\'\'- any charges related to portability \'\'\'\'\'of \'\'\'\'\'numbers \'\'\'\'\'and \'\'\'\'\'other identifiers,\'\'\'\'\''),('a','k',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decisions on issues related \'\'\'\'\'to \'\'\'\'\'end-user \'\'\'\'\'and \'\'\'\'\'consumer rights concerning publicly available electronic communications services, due consideration is given to consumer interests in electronic communications.\'\'\'\'\''),('a','k',2,2,4,'341','341','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes arising under this Directive between consumers and undertakings providing electronic communications networks and/or services, \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning supply of such networks or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','k',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','k',2,2,4,'2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','k',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. ational regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. The information should also be included in contracts when required by Member States.\'\'\'\'\''),('a','k',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','k',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(c) inform subscribers of their right to determine whether or not to include their personal data in a directory and of the types of data concerned in accordance with Article 12 of Directive 2002/58/EC; and\'\'\'\'\''),('a','k',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent degradation of service and hindering or slowing of traffic over networks, Member States shall ensure that national regulatory authorities are able to set minimum quality of service requirements on an undertaking or undertakings providing public communications networks. \'\'\'\'\''),('a','k',2,2,4,'201','201',NULL,'en','<s>1. Paragraphs 2, 3 and 4 apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 93/13/EC, and national rules in conformity with Community law.</s>'),('a','k',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the \'\'\'\'\'subscriber\'s options as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('a','k',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.\'\'\'\'\''),('a','k',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','k',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('a','k',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) end-users are able to access and use services using non-geographic numbers within the Community; and\'\'\'\'\''),('a','k',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure \'\'\'\'\'that, \'\'\'\'\'where technically and economically feasible, \'\'\'\'\'and \'\'\'\'\'except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical \'\'\'\'\'areas, relevant national authorities take all necessary steps to ensure that:\'\'\'\'\''),('a','k',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities;\'\'\'\'\''),('a','k',2,2,4,'2021d','2021d','2021d','en','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('a','k',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','k',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','k',2,2,4,'2022','2022','2022','en','Member States may \'\'\'\'\'also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('a','k',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that end-users have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a','k',2,2,4,'2021b','2021b','2021b','en','(b) services provided, \'\'\'\'\'including in particular:\'\'\'\'\''),('a','k',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions imposed by the provider on the use of terminal equipment supplied;\'\'\'\'\''),('a','k',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(14a) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein.\'\'\'\'\''),('a','k',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'Member States shall ensure that the relevant authorities are able to require from undertakings providing public communications networks and/or publicly available electronic communications services to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('a','k',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(14) Given the increasing importance of electronic communications for consumers and businesses, users should be fully informed of the traffic management policies of the service and/or network provider with which they conclude the contract. Where there is a lack of effective competition, the relevant national authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.\'\'\'\'\''),('a','k',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers where appropriate. In that case, such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('a','k',2,2,4,'2021','2021','2021','en','<s>2. </s>Member States shall ensure that, where subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available electronic communications services, consumers, and other end-users so requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'services and/or connection. \'\'\'\'\'The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('a','k',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(d) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('a','k',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Furthermore, a mechanism could be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage.\'\'\'\'\''),('a','k',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the type of action that might be taken by the undertaking providing connection to a public communications network and/or publicly available electronic communications services in reaction to security or integrity incidents or threats and vulnerabilities.\'\'\'\'\''),('a','k',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('a','k',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('a','k',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','k',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','k',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','k',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','k',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','k',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','k',2,2,4,'204','204','204','en','4. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or \'\'\'\'\'not \'\'\'\'\'access to emergency services, \'\'\'\'\'and \'\'\'\'\'whether caller location information, is provided. Providers of electronic communications services \'\'\'\'\'shall \'\'\'\'\'ensure that customers are clearly \'\'\'\'\'informed \'\'\'\'\'of any limitation in \'\'\'\'\'the \'\'\'\'\'access to emergency services in advance \'\'\'\'\'of \'\'\'\'\'the conclusion of a contract and in case of any change in the access \'\'\'\'\'to <s>withdraw, without penalty, from such contracts, if they do not accept </s>the \'\'\'\'\'emergency services.\'\'\'\'\''),('a','k',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('a','k',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','k',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','k',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','k',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','k',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','k',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','k',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, including through economically efficient infrastructure-based competition;\'\'\'\'\''),('a','k',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('a','k',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('a','k',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','k',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). In implementing the provisions of this paragraph, the Commission may be assisted by the GERT.\'\'\'\'\''),('a','k',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning \'\'\'\'\'wholesale network infrastructure access, including \'\'\'\'\'unbundled access to the <s>twisted metallic pair </s>local \'\'\'\'\'loop at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','k',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae, towers and other supporting constructions, conduits, masts, manholes, and cabinets;\'\'\'\'\''),('a','k',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','k',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','k',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','k',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','k',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence service.\'\'\'\'\''),('a','k',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','k',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','k',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','k',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','l',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a','l',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a','l',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a','l',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('a','l',2,1,1,'1212j',NULL,'1212j','en','\'\'\'\'\'(j) to provide access to associated services such as identity, location and presence service.\'\'\'\'\''),('a','l',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network \'\'\'\'\'facilities;\'\'\'\'\''),('a','l',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a','l',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a','l',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a','l',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including \'\'\'\'\'the sharing of ducts, buildings \'\'\'\'\'or \'\'\'\'\'entry to buildings, antennae, towers and other supporting constructions, conduits, masts, manholes and cabinets;\'\'\'\'\''),('a','l',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning \'\'\'\'\'wholesale network infrastructure access, including \'\'\'\'\'unbundled access to the <s>twisted metallic pair </s>local \'\'\'\'\'loop at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a','l',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a','l',2,1,1,'095','095','095','en','5. \'\'\'\'\'The Commission may adopt \'\'\'\'\'the \'\'\'\'\'necessary amendments to \'\'\'\'\'Annex II \'\'\'\'\'in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall \'\'\'\'\'be \'\'\'\'\'adopted \'\'\'\'\'in accordance with the \'\'\'\'\'regulatory \'\'\'\'\'procedure \'\'\'\'\'with scrutiny \'\'\'\'\'referred to in Article \'\'\'\'\'14(3). In implementing the provisions of this paragraph, the Commission may be assisted by GERT.\'\'\'\'\''),('a','l',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('a','l',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('a','l',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, including through economically efficient infrastructure-based competition;\'\'\'\'\''),('a','l',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a','l',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a','l',2,1,1,'1213',NULL,'1213','en','\'\'\'\'\'National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.\'\'\'\'\''),('a','l',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a','l',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a','l',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('a','l',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('a','l',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a','l',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a','l',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('a','l',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('a','l',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('a','l',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('a','l',2,2,4,'204','204','204','en','\'\'\'\'\'2. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that where \'\'\'\'\'contracts \'\'\'\'\'are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed as to whether or not access to emergency services and caller location information is provided. Providers \'\'\'\'\'of \'\'\'\'\'electronic communications services shall ensure that customers are clearly informed \'\'\'\'\'in \'\'\'\'\'advance of \'\'\'\'\'the \'\'\'\'\'conclusion \'\'\'\'\'of \'\'\'\'\'a contract of \'\'\'\'\'any \'\'\'\'\'limitation on access to emergency services, \'\'\'\'\'and <s>shall be informed at the same time </s>of \'\'\'\'\'any change \'\'\'\'\'to \'\'\'\'\'access to emergency services.\'\'\'\'\''),('a','l',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('a','l',2,2,4,'2021h',NULL,'2021h','en','\'\'\'\'\'(h) the type of action that might be taken by the undertaking in reaction to security or integrity incidents or threats and vulnerabilities.\'\'\'\'\''),('a','l',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'3. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and sectors interested in the promotion of lawful content in electronic communication networks and services. That cooperation may also include coordination of the public interest information to be provided pursuant to Article 21(4)(a) and Article 20(1).\'\'\'\'\''),('a','l',1,2,4,'33:25',NULL,'33:25','en','\'\'\'\'\'(39) In order to overcome existing shortcomings in terms of consumer consultation and to appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently of the national regulatory authority and service providers, carry out research into consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholder consultation. Furthermore, a mechanism could be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should, however, not allow for the systematic surveillance of internet usage.\'\'\'\'\''),('a','l',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(d) regularly inform disabled subscribers of details of products and services designed for them.\'\'\'\'\''),('a','l',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers, where appropriate. In such a case, that information shall be provided by the relevant public authorities in a standardised format and shall, inter alia, cover the following topics:\'\'\'\'\''),('a','l',2,2,4,'2021','2021','2021','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection <s>and/or access </s>to \'\'\'\'\'a \'\'\'\'\'public \'\'\'\'\'communications network and/or publicly available electronic communications services, consumers, and other end-users so requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection and/or \'\'\'\'\'services. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('a','l',2,2,4,'2812',NULL,'2812','en','\'\'\'\'\'2. Member States shall ensure that the relevant authorities are able to require undertakings providing public communications networks and/or publicly available electronic communications services to block, on a case-by-case basis, access to numbers or services where this is justified by reasons of fraud or misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('a','l',1,2,4,'20:14',NULL,'20:14','en','\'\'\'\'\'(22) Given the increasing importance of electronic communications for consumers and businesses, users should be fully informed of the traffic management policies of the service and/or network provider with which they conclude the contract. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under Directive 2002/19/EC (Access Directive) to ensure that users\' access to particular types of content or application is not unreasonably restricted.\'\'\'\'\''),('a','l',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(23) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce)(OJ L 178, 17.7.2000, p. 1.), which, inter alia, contains a \"mere conduit\" rule for intermediary service providers, as defined therein.\'\'\'\'\''),('a','l',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, \'\'\'\'\'including in particular,\'\'\'\'\''),('a','l',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions imposed by the provider on the use of terminal equipment supplied;\'\'\'\'\''),('k','l',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, including possible quality certification mechanisms, in order to ensure that end-users have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('a','l',2,2,4,'2022','2022','2022','en','Member States may \'\'\'\'\'also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4)(a) and relevant to the service provided.\'\'\'\'\''),('a','l',0,2,4,'28','28','28','en','Article 28 − \'\'\'\'\'Access to numbers and services\'\'\'\'\''),('a','l',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not \'\'\'\'\'met;\'\'\'\'\''),('a','l',2,2,4,'2811','281','2811','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure \'\'\'\'\'that, \'\'\'\'\'where technically and economically feasible, \'\'\'\'\'and \'\'\'\'\'except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical \'\'\'\'\'areas, relevant national authorities take all necessary steps to ensure that end-users are able to:\'\'\'\'\''),('a','l',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities,\'\'\'\'\''),('a','l',2,2,4,'2021d','2021d','2021d','en','(d) \'\'\'\'\'details \'\'\'\'\'of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('a','l',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) access and use services using non-geographic numbers within the Community; and\'\'\'\'\''),('a','l',2,2,4,'2811b',NULL,'2811b','en','\'\'\'\'\'(b) access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the ETNS and Universal International Freephone Numbers (UIFN).\'\'\'\'\''),('a','l',0,2,4,'20','20','20','en','Article 20 − Contracts'),('a','l',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('a','l',2,2,4,'201','201',NULL,'en','<s>1. Paragraphs 2, 3 and 4 apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 93/13/EC, and national rules in conformity with Community law.</s>'),('a','l',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the \'\'\'\'\'subscriber\'s options as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('a','l',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(c) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned, in accordance with Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications); and\'\'\'\'\''),('a','l',2,2,4,'223',NULL,'223','en','\'\'\'\'\'3. In order to prevent the degradation of service and the hindering or slowing down of traffic over networks, Member States shall ensure that national regulatory authorities are able to set minimum quality of service requirements on an undertaking or undertakings providing public communications networks.\'\'\'\'\''),('a','l',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a','l',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('a','l',2,2,4,'2021g','2021g','2021g','en','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article \'\'\'\'\'34;\'\'\'\'\''),('a','l',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(20) In order to address public interest issues with respect to the use of communications services and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and the dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, as well as risks to privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(3) of Directive 2002/22/EC (Universal Service Directive). Such public interest information should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. When required by Member States, the information should also be included in contracts.\'\'\'\'\''),('a','l',2,2,4,'207',NULL,'207','en','\'\'\'\'\'3. Member States shall ensure that subscribers have a right to withdraw from their contract without penalty upon notice of modification to the contractual conditions proposed by the undertakings providing electronic communications networks and/or services. Subscribers shall be given adequate notice, not shorter than one month, of any such modification, and shall be informed at the same time of their right to withdraw, without penalty, from their contract if they do not accept the new conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('a','l',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a','l',2,2,4,'2021e1','2021e','2021e1','en','\'\'\'\'\'- any charges related to portability \'\'\'\'\'of \'\'\'\'\'numbers \'\'\'\'\'and \'\'\'\'\'other identifiers,\'\'\'\'\''),('a','l',2,2,4,'3312','332','3312','en','\'\'\'\'\'In particular, Member States shall ensure that \'\'\'\'\'national regulatory \'\'\'\'\'authorities establish a consultation mechanism ensuring that in their decisions on issues related \'\'\'\'\'to \'\'\'\'\'end-user \'\'\'\'\'and \'\'\'\'\'consumer rights concerning publicly available electronic communications services, due consideration is given to consumer interests in electronic communications.\'\'\'\'\''),('a','l',2,2,4,'341','341','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services arising under this Directive and \'\'\'\'\'relating to \'\'\'\'\'the contractual conditions and/or performance of contracts concerning the supply of those networks and/or services. \'\'\'\'\'Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a','l',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('a','l',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(b) inform subscribers of any change to the provider\'s traffic management policies;\'\'\'\'\''),('a','l',2,2,4,'212','212','212','en','\'\'\'\'\'1. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications networks and/or services to publish transparent, comparable, adequate and up-to-date information, as set out in Annex II, on applicable prices and tariffs and standard terms and conditions in respect of access to, and use of, services provided by them to end-users and consumers. \'\'\'\'\'National regulatory authorities \'\'\'\'\'may specify additional requirements regarding \'\'\'\'\'the \'\'\'\'\'form in which such \'\'\'\'\'information \'\'\'\'\'is published \'\'\'\'\'to \'\'\'\'\'ensure transparency, comparability, clarity \'\'\'\'\'and \'\'\'\'\'accessibility for \'\'\'\'\'the \'\'\'\'\'benefit \'\'\'\'\'of \'\'\'\'\'consumers.\'\'\'\'\''),('a','l',2,2,4,'3311','331','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, <s>and </s>consumers (including, in particular, disabled \'\'\'\'\'end-users), manufacturers and \'\'\'\'\'undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a','l',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('a','l',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) the means of protection against risks to personal security, privacy and personal data when using electronic communications services.\'\'\'\'\''),('a','l',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- the types of maintenance service offered and customer support services provided, as well as the means of contacting these services,\'\'\'\'\''),('a','l',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services, national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('a','l',2,2,4,'203','203',NULL,'en','<s>3. Where contracts are concluded between consumers and electronic communications services providers other than those providing connection and/or access to the public telephone network, the information in paragraph 2 shall also be included in such contracts. Member States may extend this obligation to cover other end-users.</s>'),('a','l',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications \'\'\'\'\'networks and/or \'\'\'\'\'services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and measures taken to ensure comparable access for disabled end-users. That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('a','l',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related rights, and their legal consequences; and\'\'\'\'\''),('a','l',2,2,4,'2021e',NULL,'2021e','en','\'\'\'\'\'(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:\'\'\'\'\''),('a','l',2,2,4,'213',NULL,'213','en','\'\'\'\'\'2. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, for instance by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities may make such guides or techniques available, in particular where they are not available, on the market free of charge or at a reasonable price. Third parties shall have a right to use, free of charge, the information published by undertakings providing electronic communications networks and/or services for the purposes of selling or making available such guides or techniques.\'\'\'\'\''),('a','l',2,2,4,'332',NULL,'332','en','\'\'\'\'\'2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.\'\'\'\'\''),('a','l',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of publicly available telephone services is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('a','l',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including cost recovery with respect to terminal equipment;\'\'\'\'\''),('a','l',2,2,4,'2141',NULL,'2141','en','\'\'\'\'\'3. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to inter alia:\'\'\'\'\''),('a','l',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('a','l',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on the provider\'s traffic management policies,\'\'\'\'\''),('a','l',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;\'\'\'\'\''),('a','l',2,1,3,'0941','094','0941','en','4. \'\'\'\'\'Unless otherwise provided for in the second subparagraph, \'\'\'\'\'Member States shall ensure that \'\'\'\'\'all types of electronic communications services may be provided in \'\'\'\'\'the \'\'\'\'\'radio frequency bands, available \'\'\'\'\'for \'\'\'\'\'electronic communications services \'\'\'\'\'in accordance with \'\'\'\'\'their \'\'\'\'\'National \'\'\'\'\'Frequency Allocation Plan and \'\'\'\'\'the \'\'\'\'\'ITU Radio Regulations.\'\'\'\'\''),('a','l',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability;\'\'\'\'\''),('a','l',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('a','l',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'5. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('a','l',2,1,3,'0931','093','0931','en','3. \'\'\'\'\'Unless otherwise provided in the second subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall ensure that all types of technology used \'\'\'\'\'for \'\'\'\'\'electronic communications services may be used in the \'\'\'\'\'radio \'\'\'\'\'frequency bands, available for electronic communications services in accordance \'\'\'\'\'with \'\'\'\'\'their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('a','l',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a','l',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting, where appropriate, infrastructure-based competition;\'\'\'\'\''),('a','l',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a','l',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a','l',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a','l',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a','l',2,1,3,'0812','0812','0812','en','\'\'\'\'\'Unless otherwise provided for in Article 9 regarding radio frequencies, \'\'\'\'\'Member States shall \'\'\'\'\'take the utmost account of the desirability of making regulations technologically neutral and shall \'\'\'\'\'ensure \'\'\'\'\'that, \'\'\'\'\'in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities \'\'\'\'\'do likewise.\'\'\'\'\''),('a','l',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting such obligations as soon as such competition exists.\'\'\'\'\''),('a','l',2,1,3,'095',NULL,'095','en','\'\'\'\'\'5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4, and shall make the results of these reviews public.\'\'\'\'\''),('a','l',2,1,3,'0932c',NULL,'0932c','en','\'\'\'\'\'(d) ensure maximisation of radio frequency sharing,\'\'\'\'\''),('a','l',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('a','l',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(e) safeguard efficient use of spectrum, or\'\'\'\'\''),('a','l',2,1,3,'0943',NULL,'0943','en','\'\'\'\'\'A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services. Member States may also extend such a measure in order to fulfil other general interest objectives.\'\'\'\'\''),('a','l',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a','l',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a','l',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In doing so, they shall respect relevant international agreements and may take public policy considerations into account.\'\'\'\'\''),('a','l',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.\'\'\'\'\''),('a','l',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector;'),('a','l',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a','l',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('a','l',2,1,3,'0942',NULL,'0942','en','\'\'\'\'\'Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined by Member States in conformity with Community law, such as, and not limited to:\'\'\'\'\''),('a','l',2,1,3,'0932b',NULL,'0932b','en','\'\'\'\'\'(b) protect public health against electromagnetic fields,\'\'\'\'\''),('a','l',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting efficient investment and innovation in new and enhanced infrastructures, including by taking into account investment risks;\'\'\'\'\''),('a','l',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a','l',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('a','l',2,1,3,'0932d',NULL,'0932d','en','\'\'\'\'\'(f) ensure the fulfilment of a general interest objective in accordance with paragraph 4.\'\'\'\'\''),('a','l',2,1,3,'083d','083d','083d','en','(d) cooperating with each \'\'\'\'\'other, \'\'\'\'\'with the Commission \'\'\'\'\'and GERT so as \'\'\'\'\'to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a','l',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled \'\'\'\'\'users, elderly users and users with special social needs;\'\'\'\'\''),('a','l',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, \'\'\'\'\'elderly users, and users with special social needs \'\'\'\'\'derive maximum benefit in terms of choice, price, and quality;'),('a','l',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('a','l',2,1,3,'0932',NULL,'0932','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used for electronic communications services where this is necessary to:\'\'\'\'\''),('a','l',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging efficient investment in infrastructure, and promoting innovation; and</s>'),('a','l',2,1,3,'0932a',NULL,'0932a','en','\'\'\'\'\'(a) avoid harmful interference,\'\'\'\'\''),('a','l',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('a','l',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('a','l',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('a','l',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('a','l',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a','l',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a','l',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(c) ensure technical quality of service,\'\'\'\'\''),('a','l',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a','l',2,1,3,'0961',NULL,'0961','en','\'\'\'\'\'6. Paragraphs 3 and 4 shall apply to spectrum allocated to be used for electronic communications services, general authorisations issued and individual rights of use of radio frequencies granted after ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('a','l',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('a','l',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('a','l',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a','l',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive 2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.\'\'\'\'\''),('a','l',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('a','l',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('a','l',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('a','l',2,2,5,'022h','022h','022h','en','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('a','l',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'7. Traffic data may be processed to the extent strictly necessary to ensure network and information security, as defined by Article 4(c) of Regulation (EC) No 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.).\'\'\'\'\''),('a','l',0,2,5,'04','04','04','en','Article 4 − \'\'\'\'\'Security of processing\'\'\'\'\''),('a','l',0,2,5,'02','02','02','en','Article 2 − Definitions'),('a','l',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(h) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of a publicly available electronic communications service in the Community.\'\'\'\'\''),('a','l',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a','l',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('a','l',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a','l',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('a','l',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a','l',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('a','l',2,2,5,'15@A2',NULL,'15@A2','en','\'\'\'\'\'2. Member States shall ensure that the competent national authority and, where relevant, other national bodies have the power to order the cessation of the infringements referred to in paragraph 1.\'\'\'\'\''),('a','l',1,2,5,'15@A:36',NULL,'15@A:36','en','\'\'\'\'\'(54) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. Competent national authorities and, where appropriate, other relevant national bodies should have sufficient powers and resources to investigate cases of non-compliance effectively, including powers to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.\'\'\'\'\''),('a','l',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a','l',2,2,5,'022e','022e',NULL,'en','<s>(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication in real time;</s>'),('a','l',2,2,5,'053','053','053','en','3. Member States shall ensure that the \'\'\'\'\'storing \'\'\'\'\'of \'\'\'\'\'information, \'\'\'\'\'or <s>to gain </s>access to information \'\'\'\'\'already stored, \'\'\'\'\'in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a','l',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('a','l',2,2,5,'15@A4',NULL,'15@A4','en','\'\'\'\'\'4. In order to ensure effective cross-border cooperation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt recommendations, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.\'\'\'\'\''),('a','l',2,2,5,'022g','022g','022g','en','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a','l',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and shall recommend measures to mitigate the possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of, and the measures proposed or taken by the provider to address, the personal data breach.\'\'\'\'\''),('a','l',2,2,5,'044',NULL,'044','en','\'\'\'\'\'5. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 4 the Commission may, following consultation with the European Network and Information Security Agency (ENISA), the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning, inter alia, the circumstances, format and procedures applicable to the information and notification requirements referred to in this Article.\'\'\'\'\''),('a','l',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a','l',2,2,5,'15@A1',NULL,'15@A1','en','\'\'\'\'\'1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. The Member States shall notify those provisions to the Commission by ...(The date referred to in Article 4(1).), and shall notify it without delay of any subsequent amendment affecting them.\'\'\'\'\''),('a','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('a','l',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a','l',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a','l',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a','l',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a','l',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a','l',2,2,5,'181','181',NULL,'en','<s>The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('a','l',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('a','l',1,2,5,'03:28',NULL,'03:28','en','\'\'\'\'\'(44) Technological progress allows the development of new applications based on devices for data collection and identification, which could be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefit and thus make a powerful contribution to the internal market, if their use is acceptable to citizens. To achieve this aim, it is necessary to ensure that all fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC (Directive on privacy and electronic communications), including those on security, traffic and location data and on confidentiality, should apply.\'\'\'\'\''),('a','l',1,2,5,'043:29',NULL,'043:29','en','\'\'\'\'\'(47) A breach of security resulting in the loss or compromising of personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, as soon as the provider of publicly available electronic communications service becomes aware that such a breach has occurred, it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and the security measures in place), the cause and extent of the breach, the number of subscribers affected and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities or physical harm). The subscribers concerned by security incidents that could result in a serious risk to their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) should be notified without delay in order to allow them to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. Notification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.\'\'\'\'\''),('a','l',2,2,5,'022f','022f','022f','en','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a','l',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a','l',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('a','l',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a','l',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a','l',2,2,5,'0431',NULL,'0431','en','\'\'\'\'\'3. In the case of a personal data breach, the provider of publicly available electronic communications services shall assess the scope of the personal data breach, evaluate its seriousness and consider whether it is necessary to notify the personal data breach to the competent national authority and subscriber concerned, taking into account the relevant rules set by the competent national authority in accordance with paragraph 4.\'\'\'\'\''),('a','l',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a','l',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'When the personal data breach represents a serious risk for the subscriber\'s privacy, the provider of publicly available electronic communications services shall notify the competent national authority and the subscriber of the breach without undue delay.\'\'\'\'\''),('a','l',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('a','l',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(41) The processing of traffic data to the extent strictly necessary for the purposes of the detection, location and elimination of faults and malfunctions of network and information security, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorised access and malicious code distribution, \"denial of service\" attacks and damage to computer and electronic communication systems.\'\'\'\'\''),('a','l',2,2,5,'043@A',NULL,'043@A','en','\'\'\'\'\'4. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances in which notification of personal data breaches by providers of a publicly available electronic communications service is necessary, the format applicable to such notification and the manner in which the notification is to be made.\'\'\'\'\''),('a','l',2,2,5,'15@A3',NULL,'15@A3','en','\'\'\'\'\'3. Member States shall ensure that the competent national authority and, where relevant, other national bodies have all necessary investigative powers and resources, including the power to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.\'\'\'\'\''),('a','l',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a','l',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a','l',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a','l',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 7 \'\'\'\'\'of this Article and Article 15(1).'),('a','l',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a','l',0,2,5,'15@A',NULL,'15@A','en','\'\'\'\'\'Article 15a − Implementation and enforcement\'\'\'\'\''),('b','l',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','l',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','l',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','l',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('b','l',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('b','l',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('b','l',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','l',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','l',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('b','l',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','l',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, towers and other supporting constructions, conduits, \'\'\'\'\'masts, manholes and <s>street </s>cabinets;'),('b','l',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning \'\'\'\'\'wholesale network infrastructure access, including \'\'\'\'\'unbundled access to the <s>twisted metallic pair </s>local \'\'\'\'\'loop at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','l',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b','l',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by \'\'\'\'\'GERT.\'\'\'\'\''),('b','l',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','l',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('b','l',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long \'\'\'\'\'term, including through economically efficient infrastructure-based competition;\'\'\'\'\''),('b','l',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','l',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','l',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','l',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','l',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b','l',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('b','l',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('b','l',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','l',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','l',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('b','l',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('b','l',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('b','l',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('b','l',2,2,4,'206','206',NULL,'en','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','l',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('b','l',2,2,4,'2021h','2021h','2021h','en','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking <s>providing connection and/or services </s>in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','l',2,2,4,'332@A',NULL,'332@A','en','\'\'\'\'\'3. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and sectors interested in the promotion of lawful content in electronic communication networks and services. That cooperation may also include coordination of the public interest information to be provided pursuant to Article 21(4)(a) and Article 20(1).\'\'\'\'\''),('b','l',1,2,4,'33:25','33:25','33:25','en','\'\'\'\'\'(39) \'\'\'\'\'In order to overcome existing shortcomings in terms of consumer consultation and \'\'\'\'\'to \'\'\'\'\'appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently \'\'\'\'\'of \'\'\'\'\'the national regulatory authority \'\'\'\'\'and \'\'\'\'\'service providers, carry out research \'\'\'\'\'into \'\'\'\'\'consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholder \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, \'\'\'\'\'a \'\'\'\'\'mechanism could be established \'\'\'\'\'for <s>disabled users, and without prejudice to Directive 1999/5/EC of </s>the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'enabling appropriate cooperation \'\'\'\'\'on \'\'\'\'\'issues relating to \'\'\'\'\'the \'\'\'\'\'promotion \'\'\'\'\'of \'\'\'\'\'lawful content. Any cooperation procedures agreed \'\'\'\'\'pursuant to \'\'\'\'\'such a mechanism should, however, not allow for \'\'\'\'\'the \'\'\'\'\'systematic surveillance of internet usage.\'\'\'\'\''),('b','l',2,2,4,'2141e',NULL,'2141e','en','\'\'\'\'\'(d) regularly inform disabled subscribers of details of products and services designed for them.\'\'\'\'\''),('b','l',2,2,4,'214@A1',NULL,'214@A1','en','\'\'\'\'\'4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers, where appropriate. In such a case, that information shall be provided by the relevant public authorities in a standardised format and shall, inter alia, cover the following topics:\'\'\'\'\''),('b','l',2,2,4,'2812','2812','2812','en','\'\'\'\'\'2. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require undertakings providing public communications networks and/or publicly available electronic communications services to block, \'\'\'\'\'on a case-by-case \'\'\'\'\'basis, \'\'\'\'\'access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','l',2,2,4,'2022','2022','2022','en','Member States may \'\'\'\'\'also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4)(a) and relevant to the service provided.\'\'\'\'\''),('b','l',2,2,4,'334','334',NULL,'en','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','l',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure \'\'\'\'\'that end-users are able to:\'\'\'\'\''),('b','l',2,2,4,'2021b3',NULL,'2021b3','en','\'\'\'\'\'- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities,\'\'\'\'\''),('b','l',2,2,4,'2021d','2021d','2021d','en','(d) \'\'\'\'\'details \'\'\'\'\'of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','l',0,2,4,'20','20','20','en','Article 20 − Contracts'),('b','l',2,2,4,'201','201',NULL,'en','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','l',2,2,4,'2141d',NULL,'2141d','en','\'\'\'\'\'(c) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned, in accordance with Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications); and\'\'\'\'\''),('b','l',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','l',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('b','l',1,2,4,'20:12@C',NULL,'20:12@C','en','\'\'\'\'\'(20) In order to address public interest issues with respect to the use of communications services and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and the dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, as well as risks to privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(3) of Directive 2002/22/EC (Universal Service Directive). Such public interest information should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. When required by Member States, the information should also be included in contracts.\'\'\'\'\''),('b','l',2,2,4,'207','207','207','en','\'\'\'\'\'3. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their \'\'\'\'\'contract \'\'\'\'\'without penalty upon notice of \'\'\'\'\'modification to \'\'\'\'\'the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, <s>ahead </s>of any such \'\'\'\'\'modification, \'\'\'\'\'and shall be informed at the same time of their right to withdraw, without penalty, from \'\'\'\'\'their contract \'\'\'\'\'if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('b','l',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','l',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their \'\'\'\'\'decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given to consumer interests in electronic communications.'),('b','l',2,2,4,'2141c',NULL,'2141c','en','\'\'\'\'\'(b) inform subscribers of any change to the provider\'s traffic management policies;\'\'\'\'\''),('b','l',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, <s>and </s>consumers (including, in particular, disabled \'\'\'\'\'end-users), manufacturers and \'\'\'\'\'undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','l',2,2,4,'2021b4',NULL,'2021b4','en','\'\'\'\'\'- the types of maintenance service offered and customer support services provided, as well as the means of contacting these services,\'\'\'\'\''),('b','l',2,2,4,'203','203',NULL,'en','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','l',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and measures taken to ensure comparable \'\'\'\'\'access for disabled end-users. \'\'\'\'\'That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('b','l',2,2,4,'2021e',NULL,'2021e','en','\'\'\'\'\'(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:\'\'\'\'\''),('b','l',2,2,4,'211','211',NULL,'en','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','l',2,2,4,'2141','214','2141','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','l',2,2,4,'204','204','204','en','\'\'\'\'\'2. \'\'\'\'\'Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed \'\'\'\'\'as to \'\'\'\'\'whether or not access to emergency services \'\'\'\'\'and caller location information \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed <s>of the lack of access to emergency services </s>in advance of the conclusion of a contract \'\'\'\'\'of any limitation on access to emergency services, \'\'\'\'\'and \'\'\'\'\'of any change to access to emergency services.\'\'\'\'\''),('b','l',2,2,4,'2021','2021','2021','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection to a public communications network and/or publicly available \'\'\'\'\'electronic communications \'\'\'\'\'services, \'\'\'\'\'consumers, and other end-users so requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','l',2,2,4,'2021b','2021b','2021b','en','(b) the services provided, \'\'\'\'\'including in particular,\'\'\'\'\''),('b','l',1,2,4,'20:14@B',NULL,'20:14@B','en','\'\'\'\'\'(23) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce)(OJ L 178, 17.7.2000, p. 1.), which, inter alia, contains a \"mere conduit\" rule for intermediary service providers, as defined therein.\'\'\'\'\''),('b','l',1,2,4,'20:14','20:14','20:14','en','\'\'\'\'\'(22) \'\'\'\'\'Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude the contract. \'\'\'\'\'Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them \'\'\'\'\'under \'\'\'\'\'Directive 2002/19/EC \'\'\'\'\'(Access Directive) \'\'\'\'\'to ensure that users\' access to particular types of content or \'\'\'\'\'application \'\'\'\'\'is not unreasonably restricted.'),('b','l',2,2,4,'3411','3411','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services arising under this Directive and \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of \'\'\'\'\'those \'\'\'\'\'networks \'\'\'\'\'and/or \'\'\'\'\'services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','l',2,2,4,'2021b6',NULL,'2021b6','en','\'\'\'\'\'- any restrictions imposed by the provider on the use of terminal equipment supplied;\'\'\'\'\''),('j','l',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, including possible quality certification mechanisms, in order to ensure that \'\'\'\'\'end-users \'\'\'\'\'have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('b','l',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('b','l',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('b','l',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','l',2,2,4,'2811a','2811a','2811a','en','(a) <s>end-users are able to </s>access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('b','l',2,2,4,'2811b','2811b','2811b','en','(b) <s>end-users are able to </s>access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the \'\'\'\'\'ETNS \'\'\'\'\'and Universal International Freephone \'\'\'\'\'Numbers (UIFN).\'\'\'\'\''),('b','l',2,2,4,'2142',NULL,'2142','en','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','l',2,2,4,'215','215',NULL,'en','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','l',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the \'\'\'\'\'subscriber\'s options as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('b','l',2,2,4,'223','223','223','en','3. In order to prevent \'\'\'\'\'the \'\'\'\'\'degradation of service and \'\'\'\'\'the hindering or \'\'\'\'\'slowing \'\'\'\'\'down \'\'\'\'\'of traffic over networks, \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to set \'\'\'\'\'minimum quality of service requirements <s>to be set by the national regulatory authority </s>on \'\'\'\'\'an undertaking or \'\'\'\'\'undertakings providing public communications \'\'\'\'\'networks.\'\'\'\'\''),('b','l',2,2,4,'2021g','2021g','2021g','en','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article 34;'),('b','l',2,2,4,'2021e1','2021e','2021e1','en','\'\'\'\'\'- any charges related to \'\'\'\'\'portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('b','l',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('b','l',2,2,4,'205','205',NULL,'en','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','l',2,2,4,'212','212','212','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>public </s>electronic communications networks and/or services \'\'\'\'\'to \'\'\'\'\'publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date \'\'\'\'\'information, as set out in Annex II, \'\'\'\'\'on applicable prices and tariffs \'\'\'\'\'and standard terms and conditions \'\'\'\'\'in respect of access \'\'\'\'\'to, \'\'\'\'\'and use \'\'\'\'\'of, \'\'\'\'\'services provided \'\'\'\'\'by them \'\'\'\'\'to \'\'\'\'\'end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such \'\'\'\'\'information \'\'\'\'\'is \'\'\'\'\'published \'\'\'\'\'to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('b','l',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('b','l',2,2,4,'214@A1b',NULL,'214@A1b','en','\'\'\'\'\'(b) the means of protection against risks to personal security, privacy and personal data when using electronic communications services.\'\'\'\'\''),('b','l',2,2,4,'3412','3412',NULL,'en','<s>Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.</s>'),('b','l',2,2,4,'2822','2822',NULL,'en','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('b','l',2,2,4,'2141a',NULL,'2141a','en','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services, national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('b','l',2,2,4,'214@A1a',NULL,'214@A1a','en','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related rights, and their legal consequences; and\'\'\'\'\''),('b','l',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','l',2,2,4,'213','213','213','en','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities \'\'\'\'\'may \'\'\'\'\'make such guides or techniques available, \'\'\'\'\'in particular where they \'\'\'\'\'are not \'\'\'\'\'available, \'\'\'\'\'on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to \'\'\'\'\'use, free of charge, \'\'\'\'\'the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'for the purposes of selling or making available such <s>interactive </s>guides or <s>similar </s>techniques.'),('b','l',2,2,4,'2021e2',NULL,'2021e2','en','\'\'\'\'\'- any charges due on termination of the contract, including cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','l',2,2,4,'2821','2821',NULL,'en','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','l',2,2,4,'2021b2',NULL,'2021b2','en','\'\'\'\'\'- information on the provider\'s traffic management policies,\'\'\'\'\''),('b','l',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('b','l',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','l',2,1,3,'084@Ae',NULL,'084@Ae','en','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;\'\'\'\'\''),('b','l',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, available \'\'\'\'\'for <s>proportionate and non-discriminatory restrictions to the types of </s>electronic communications services \'\'\'\'\'in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','l',2,1,3,'084@Aa',NULL,'084@Aa','en','\'\'\'\'\'(a) promoting regulatory predictability;\'\'\'\'\''),('b','l',2,1,3,'09@C1a','09@C1a',NULL,'en','<s>(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;</s>'),('b','l',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('b','l',2,1,3,'084@A',NULL,'084@A','en','\'\'\'\'\'5. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('b','l',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency \'\'\'\'\'bands, available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','l',2,1,3,'0841b','084b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','l',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;</s>'),('b','l',2,1,3,'084@Ac',NULL,'084@Ac','en','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting, where appropriate, infrastructure-based competition;\'\'\'\'\''),('b','l',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','l',2,1,3,'09@C1','09@C1',NULL,'en','<s>In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:</s>'),('b','l',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','l',2,1,3,'0841','084','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','l',2,1,3,'0841d','084d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','l',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','l',2,1,3,'0812','0812','0812','en','Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','l',2,1,3,'084@Af',NULL,'084@Af','en','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting such obligations as soon as such competition exists.\'\'\'\'\''),('b','l',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('b','l',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and \'\'\'\'\'4, and shall make the results of these reviews public.\'\'\'\'\''),('b','l',2,1,3,'0932c','0932c','0932c','en','\'\'\'\'\'(d) \'\'\'\'\'ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('b','l',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('b','l',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(e) safeguard efficient use of spectrum, or\'\'\'\'\''),('b','l',2,1,3,'0943','0943','0943','en','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member States may also extend such a measure in order to fulfil other general interest objectives.\'\'\'\'\''),('b','l',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','l',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','l',2,1,3,'091','091','091','en','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In doing so, they shall respect relevant international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','l',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.\'\'\'\'\''),('b','l',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('b','l',2,1,3,'0841a','084a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','l',2,1,3,'083c','083c',NULL,'en','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','l',2,1,3,'0942','0942','0942','en','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective <s>in conformity with Community law, such </s>as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as </s>defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, \'\'\'\'\'such as, \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('b','l',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('b','l',2,1,3,'084@Ad',NULL,'084@Ad','en','\'\'\'\'\'(d) promoting efficient investment and innovation in new and enhanced infrastructures, including by taking into account investment risks;\'\'\'\'\''),('b','l',2,1,3,'0841c','084c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','l',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and \'\'\'\'\'in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act \'\'\'\'\'in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','l',2,1,3,'0932d','0932d','0932d','en','\'\'\'\'\'(f) ensure the fulfilment of \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('b','l',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','l',2,1,3,'0841e','084e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','l',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','l',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('b','l',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:'),('b','l',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging efficient investment in infrastructure, and promoting innovation; and</s>'),('b','l',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('b','l',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('b','l',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('b','l',2,1,3,'084g','084g',NULL,'en','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.</s>'),('b','l',0,1,3,'09@C','09@C',NULL,'en','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('b','l',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('b','l',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','l',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].</s>'),('b','l',2,1,3,'084@Ab',NULL,'084@Ab','en','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','l',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','l',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','l',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(c) ensure technical quality of service,\'\'\'\'\''),('b','l',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','l',2,1,3,'0961','096','0961','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted \'\'\'\'\'after \'\'\'\'\'...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('b','l',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('b','l',2,1,3,'0841f','084f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('b','l',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b','l',3,1,2,'A1A19','A1A19','A1A19','en','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('b','l',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('b','l',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('b','l',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('b','l',2,2,5,'022h','022h','022h','en','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('b','l',2,2,5,'066@A',NULL,'066@A','en','\'\'\'\'\'7. Traffic data may be processed to the extent strictly necessary to ensure network and information security, as defined by Article 4(c) of Regulation (EC) No 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.).\'\'\'\'\''),('b','l',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('b','l',0,2,5,'02','02','02','en','Article 2 − Definitions'),('b','l',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(h) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of a publicly available electronic communications service in the Community.\'\'\'\'\''),('b','l',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','l',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('b','l',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','l',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('b','l',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','l',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('b','l',2,2,5,'15@A2','15@A2','15@A2','en','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('b','l',1,2,5,'15@A:36','15@A:36','15@A:36','en','\'\'\'\'\'(54) \'\'\'\'\'The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including \'\'\'\'\'powers \'\'\'\'\'to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','l',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','l',2,2,5,'022e','022e',NULL,'en','<s>(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;</s>'),('b','l',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or <s>gaining </s>access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','l',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('b','l',2,2,5,'022g','022g','022g','en','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','l',2,2,5,'0433',NULL,'0433','en','\'\'\'\'\'The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and shall recommend measures to mitigate the possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of, and the measures proposed or taken by the provider to address, the personal data breach.\'\'\'\'\''),('b','l',2,2,5,'15@A42','15@A42',NULL,'en','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','l',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','l',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by \'\'\'\'\'...(The date referred to in Article 4(1).), \'\'\'\'\'and shall notify it without delay of any subsequent amendment affecting them.'),('b','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('b','l',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','l',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','l',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','l',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','l',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','l',2,2,5,'181','181',NULL,'en','<s>The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('b','l',2,2,5,'0442','0442',NULL,'en','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','l',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('b','l',1,2,5,'03:28','03:28','03:28','en','\'\'\'\'\'(44) \'\'\'\'\'Technological progress allows the development of new applications based on devices for data collection and identification, which \'\'\'\'\'could \'\'\'\'\'be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified \'\'\'\'\'tags \'\'\'\'\'which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social \'\'\'\'\'benefit \'\'\'\'\'and thus make a powerful contribution to the internal \'\'\'\'\'market, \'\'\'\'\'if their use is acceptable to citizens. To achieve \'\'\'\'\'this aim, \'\'\'\'\'it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications), \'\'\'\'\'including those on security, traffic and location data and on confidentiality, should apply.'),('b','l',1,2,5,'043:29','043:29','043:29','en','\'\'\'\'\'(47) \'\'\'\'\'A breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that such a breach has occurred, it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and the security measures in place), the cause and extent of the breach, the number of \'\'\'\'\'subscribers \'\'\'\'\'affected and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities or physical harm). The subscribers \'\'\'\'\'concerned by <s>such </s>security incidents \'\'\'\'\'that could result in a serious risk to their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) \'\'\'\'\'should be notified without delay <s>and informed </s>in order to \'\'\'\'\'allow them \'\'\'\'\'to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. Notification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.\'\'\'\'\''),('b','l',2,2,5,'022f','022f','022f','en','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','l',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','l',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('b','l',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','l',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','l',2,2,5,'0431','043','0431','en','3. In \'\'\'\'\'the \'\'\'\'\'case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach, \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications services <s>shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber </s>shall \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data breach, evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether it is necessary \'\'\'\'\'to \'\'\'\'\'notify the personal data breach \'\'\'\'\'to the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority <s>shall, in addition, describe the consequences of </s>and \'\'\'\'\'subscriber concerned, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 4.\'\'\'\'\''),('b','l',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','l',2,2,5,'0432',NULL,'0432','en','\'\'\'\'\'When the personal data breach represents a serious risk for the subscriber\'s privacy, the provider of publicly available electronic communications services shall notify the competent national authority and the subscriber of the breach without undue delay.\'\'\'\'\''),('b','l',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('b','l',1,2,5,'06:26@B',NULL,'06:26@B','en','\'\'\'\'\'(41) The processing of traffic data to the extent strictly necessary for the purposes of the detection, location and elimination of faults and malfunctions of network and information security, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorised access and malicious code distribution, \"denial of service\" attacks and damage to computer and electronic communication systems.\'\'\'\'\''),('b','l',2,2,5,'043@A',NULL,'043@A','en','\'\'\'\'\'4. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances in which notification of personal data breaches by providers of a publicly available electronic communications service is necessary, the format applicable to such notification and the manner in which the notification is to be made.\'\'\'\'\''),('b','l',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'the competent \'\'\'\'\'national \'\'\'\'\'authority and, where relevant, other national bodies \'\'\'\'\'have all \'\'\'\'\'necessary \'\'\'\'\'investigative powers and \'\'\'\'\'resources, \'\'\'\'\'including the \'\'\'\'\'power \'\'\'\'\'to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','l',2,2,5,'15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border \'\'\'\'\'cooperation \'\'\'\'\'in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','l',2,2,5,'0441','0441','044','en','\'\'\'\'\'5. \'\'\'\'\'In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 4 \'\'\'\'\'the Commission may, following consultation with the European \'\'\'\'\'Network \'\'\'\'\'and \'\'\'\'\'Information Security Agency (ENISA), \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party and the \'\'\'\'\'European Data Protection Supervisor, adopt \'\'\'\'\'recommendations concerning, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'the circumstances, format and procedures applicable to \'\'\'\'\'the \'\'\'\'\'information and notification requirements referred to in this Article.'),('b','l',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','l',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','l',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','l',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 7 \'\'\'\'\'of this Article and Article 15(1).'),('b','l',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','l',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('i','l',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('i','l',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('i','l',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind <s>any public investment made and </s>the risks involved in making the \'\'\'\'\'investment;\'\'\'\'\''),('i','l',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('i','l',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('i','l',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('i','l',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('i','l',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('i','l',2,1,1,'1212f@A','1212f@A',NULL,'en','<s>(fa) to provide third parties with a reference offer for the granting of access to ducts; </s>'),('i','l',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('i','l',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('i','l',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'conduits, \'\'\'\'\'masts, \'\'\'\'\'manholes \'\'\'\'\'and \'\'\'\'\'cabinets;\'\'\'\'\''),('i','l',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'obligations under \'\'\'\'\'Article \'\'\'\'\'12 concerning wholesale network infrastructure access, including unbundled access \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'local \'\'\'\'\'loop \'\'\'\'\'at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('i','l',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('i','l',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by \'\'\'\'\'GERT.\'\'\'\'\''),('i','l',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access involved, including the viability of other upstream access products such as access to ducts;'),('i','l',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('i','l',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, \'\'\'\'\'including through economically efficient \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('i','l',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('i','l',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('i','l',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('i','l',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('i','l',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('i','l',2,1,1,'1212','1212','1212','en','Operators \'\'\'\'\'may \'\'\'\'\'be required inter alia:'),('i','l',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>restrictions on access to services and applications, traffic management policies, </s>terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('i','l',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('i','l',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('i','l',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('i','l',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('i','l',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('i','l',2,2,4,'2231','2231','223','en','3. \'\'\'\'\'In \'\'\'\'\'order to prevent \'\'\'\'\'the \'\'\'\'\'degradation of service and \'\'\'\'\'the hindering or \'\'\'\'\'slowing \'\'\'\'\'down \'\'\'\'\'of traffic over networks, \'\'\'\'\'Member States shall \'\'\'\'\'ensure that \'\'\'\'\'national regulatory authorities are able \'\'\'\'\'to \'\'\'\'\'set minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements on an undertaking \'\'\'\'\'or \'\'\'\'\'undertakings providing public communications networks.\'\'\'\'\''),('i','l',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('i','l',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('i','l',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking <s>providing connection and/or services </s>in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities.\'\'\'\'\''),('i','l',2,2,4,'332@A','332@A','332@A','en','\'\'\'\'\'3. \'\'\'\'\'Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities \'\'\'\'\'may \'\'\'\'\'promote cooperation between undertakings providing electronic communications networks and/or services and <s>the </s>sectors interested in the promotion of lawful content in electronic communication networks and services. That \'\'\'\'\'cooperation \'\'\'\'\'may also include coordination of the public interest information to be \'\'\'\'\'provided pursuant to \'\'\'\'\'Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and Article \'\'\'\'\'20(1).\'\'\'\'\''),('i','l',1,2,4,'33:25','33:25','33:25','en','\'\'\'\'\'(39) \'\'\'\'\'In order to overcome existing shortcomings in terms of consumer consultation and \'\'\'\'\'to \'\'\'\'\'appropriately address the interests of citizens, Member States should put in place \'\'\'\'\'an \'\'\'\'\'appropriate consultation \'\'\'\'\'mechanism. \'\'\'\'\'Such \'\'\'\'\'a mechanism \'\'\'\'\'could take the form of a body which would, independently \'\'\'\'\'of \'\'\'\'\'the national regulatory authority \'\'\'\'\'and \'\'\'\'\'service providers, carry out research \'\'\'\'\'into \'\'\'\'\'consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholder \'\'\'\'\'consultation. Furthermore, a mechanism \'\'\'\'\'could \'\'\'\'\'be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism \'\'\'\'\'should, however, \'\'\'\'\'not allow for \'\'\'\'\'the \'\'\'\'\'systematic surveillance of internet \'\'\'\'\'usage.\'\'\'\'\''),('i','l',2,2,4,'2141e','2141e','2141e','en','\'\'\'\'\'(d) \'\'\'\'\'regularly inform disabled subscribers of details of <s>current </s>products and services \'\'\'\'\'designed for \'\'\'\'\'them.'),('i','l',2,2,4,'214@A1','214@A1','214@A1','en','\'\'\'\'\'4. \'\'\'\'\'Member States \'\'\'\'\'may require \'\'\'\'\'that <s>national regulatory authorities oblige the </s>undertakings referred to in paragraph \'\'\'\'\'3 \'\'\'\'\'distribute public interest information \'\'\'\'\'free of charge \'\'\'\'\'to existing and new \'\'\'\'\'subscribers, \'\'\'\'\'where appropriate. \'\'\'\'\'In such a case, that \'\'\'\'\'information shall be \'\'\'\'\'provided \'\'\'\'\'by the relevant public authorities in a standardised format and \'\'\'\'\'shall, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'cover the following topics:'),('i','l',2,2,4,'2812','2812','2812','en','\'\'\'\'\'2. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require undertakings providing public communications networks and/or publicly available electronic communications services to block, \'\'\'\'\'on a case-by-case \'\'\'\'\'basis, \'\'\'\'\'access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse \'\'\'\'\'and to \'\'\'\'\'require \'\'\'\'\'that in such \'\'\'\'\'cases \'\'\'\'\'providers of electronic communications services withhold relevant interconnection or other service revenues.'),('i','l',2,2,4,'3412@A','3412@A',NULL,'en','<s>With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.</s>'),('i','l',2,2,4,'2022','2022','2022','en','\'\'\'\'\'Member States may \'\'\'\'\'also \'\'\'\'\'require that the contract \'\'\'\'\'include any information \'\'\'\'\'which may be \'\'\'\'\'provided by the relevant public authorities \'\'\'\'\'for this purpose \'\'\'\'\'on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal \'\'\'\'\'data, \'\'\'\'\'referred to in Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and relevant to the service provided.'),('i','l',2,2,4,'334','334',NULL,'en','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('i','l',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure \'\'\'\'\'that end-users are able to:\'\'\'\'\''),('i','l',2,2,4,'32@A','32@A',NULL,'en','<s>Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.</s>'),('i','l',2,2,4,'2021b3','2021b3','2021b3','en','- the \'\'\'\'\'minimum \'\'\'\'\'service quality \'\'\'\'\'levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, \'\'\'\'\'as \'\'\'\'\'defined by the national regulatory authorities,\'\'\'\'\''),('i','l',2,2,4,'2021d','2021d','2021d','en','(d) \'\'\'\'\'details \'\'\'\'\'of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('i','l',0,2,4,'20','20','20','en','Article 20 − Contracts'),('i','l',2,2,4,'214@A2','214@A2',NULL,'en','<s>Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.</s>'),('i','l',2,2,4,'2141d','2141d','2141d','en','\'\'\'\'\'(c) \'\'\'\'\'inform subscribers of their right to \'\'\'\'\'determine whether or not to \'\'\'\'\'include their personal data in a directory, and of the types of data \'\'\'\'\'concerned, in accordance with Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications); \'\'\'\'\'and'),('i','l',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('i','l',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('i','l',1,2,4,'20:12@C','20:12@C','20:12@C','en','\'\'\'\'\'(20) \'\'\'\'\'In order to address public interest issues with respect to the use of communications \'\'\'\'\'services \'\'\'\'\'and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information \'\'\'\'\'could \'\'\'\'\'include public interest \'\'\'\'\'information \'\'\'\'\'regarding copyright infringement, other unlawful uses and \'\'\'\'\'the \'\'\'\'\'dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, \'\'\'\'\'as well as risks to \'\'\'\'\'privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article \'\'\'\'\'33(3) \'\'\'\'\'of Directive \'\'\'\'\'2002/22/EC (Universal Service Directive). \'\'\'\'\'Such public interest information should be updated whenever necessary and <s>it </s>should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. \'\'\'\'\'When required \'\'\'\'\'by \'\'\'\'\'Member States, \'\'\'\'\'the <s>providers and the relevant authorities and met by those authorities. The </s>information should also be included in contracts.'),('i','l',2,2,4,'207','207','207','en','\'\'\'\'\'3. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their \'\'\'\'\'contract \'\'\'\'\'without penalty upon notice of \'\'\'\'\'modification to \'\'\'\'\'the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, <s>ahead </s>of any such \'\'\'\'\'modification, \'\'\'\'\'and shall be informed at the same time of their right to withdraw, without penalty, from \'\'\'\'\'their contract \'\'\'\'\'if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('i','l',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('i','l',2,2,4,'2811b@A','2811b@A',NULL,'en','<s>(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.</s>'),('i','l',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish \'\'\'\'\'a \'\'\'\'\'consultation \'\'\'\'\'mechanism \'\'\'\'\'ensuring that \'\'\'\'\'in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given <s>to, and account taken of, issues relating </s>to \'\'\'\'\'consumer interests \'\'\'\'\'in \'\'\'\'\'electronic communications.\'\'\'\'\''),('i','l',2,2,4,'2141c','2141c','2141c','en','\'\'\'\'\'(b) \'\'\'\'\'inform subscribers of any change to <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies;\'\'\'\'\''),('i','l',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers (including, in particular, disabled end-users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('i','l',1,2,4,'20:14@C','20:14@C',NULL,'en','<s>(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.</s>'),('i','l',2,2,4,'2021b4','2021b4','2021b4','en','- \'\'\'\'\'the \'\'\'\'\'types of maintenance \'\'\'\'\'service offered \'\'\'\'\'and customer support services \'\'\'\'\'provided, \'\'\'\'\'as well as \'\'\'\'\'the means of contacting these services,\'\'\'\'\''),('i','l',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able \'\'\'\'\'to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and <s>on </s>measures taken to ensure \'\'\'\'\'comparable \'\'\'\'\'access for disabled end-users. \'\'\'\'\'That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('i','l',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'en','<s>Traffic monitoring data that this software may collect is for the sole use of the subscriber only.</s>'),('i','l',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('i','l',2,2,4,'282@A','282@A',NULL,'en','<s>2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.</s>'),('i','l',2,2,4,'2141','2141','2141','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing <s>connection to a public electronic communications network and/or </s>electronic communications services to inter alia:'),('i','l',2,2,4,'2021b1','2021b1',NULL,'en','<s>- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,</s>'),('i','l',2,2,4,'204',NULL,'204','en','\'\'\'\'\'2. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed as to whether or not access to emergency services and caller location information is provided. Providers of electronic communications services shall ensure that customers are clearly informed in advance of the conclusion of a contract of any limitation on access to emergency services, and of any change to access to emergency services.\'\'\'\'\''),('i','l',2,2,4,'2021','2021','2021','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection to a public communications network and/or \'\'\'\'\'publicly available \'\'\'\'\'electronic communications services, \'\'\'\'\'consumers, \'\'\'\'\'and other end-users so \'\'\'\'\'requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('i','l',1,2,4,'20:14@D','20:14@D',NULL,'en','<s>(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.</s>'),('i','l',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, including in \'\'\'\'\'particular,\'\'\'\'\''),('i','l',1,2,4,'20:14@B','20:14@B','20:14@B','en','\'\'\'\'\'(23) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the <s>relevant authorities of the </s>Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or \'\'\'\'\'harmful. The Framework \'\'\'\'\'Directive \'\'\'\'\'and the Specific Directives are \'\'\'\'\'without prejudice to Directive 2000/31/EC \'\'\'\'\'of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market \'\'\'\'\'(Directive on electronic \'\'\'\'\'commerce)(OJ L 178, 17.7.2000, p. 1.), which, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'contains a \"mere conduit\" rule for intermediary service \'\'\'\'\'providers, as defined therein.\'\'\'\'\''),('i','l',1,2,4,'20:14','20:14','20:14','en','\'\'\'\'\'(22) \'\'\'\'\'Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude \'\'\'\'\'the \'\'\'\'\'contract. Where there is a lack \'\'\'\'\'of \'\'\'\'\'effective competition, national regulatory authorities should use \'\'\'\'\'the \'\'\'\'\'remedies available to them \'\'\'\'\'under Directive \'\'\'\'\'2002/19/EC (Access Directive) to ensure that users\' access to particular types of content or application is not unreasonably restricted.\'\'\'\'\''),('i','l',2,2,4,'3411','3411','341','en','1. Member States shall ensure that <s>independent bodies provide </s>transparent, simple and inexpensive out-of-court procedures \'\'\'\'\'are available \'\'\'\'\'for dealing with \'\'\'\'\'unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services \'\'\'\'\'arising under this Directive and \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning the supply of \'\'\'\'\'those \'\'\'\'\'networks \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'adopt measures to ensure that such procedures \'\'\'\'\'enable disputes to be settled fairly and promptly and <s>shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States </s>may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('i','l',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions \'\'\'\'\'imposed by the provider \'\'\'\'\'on the use of terminal equipment \'\'\'\'\'supplied;\'\'\'\'\''),('i','l',1,2,4,'20:14@A','20:14@A',NULL,'en','<s>(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.</s>'),('i','l',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, including possible quality certification mechanisms, in order to ensure that \'\'\'\'\'end-users \'\'\'\'\'have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('i','l',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('i','l',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('i','l',2,2,4,'2811a',NULL,'2811a','en','\'\'\'\'\'(a) access and use services using non-geographic numbers within the Community; and\'\'\'\'\''),('i','l',2,2,4,'2141b','2141b',NULL,'en','<s>(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;</s>'),('i','l',2,2,4,'2021b5','2021b5',NULL,'en','<s>- the time for the initial connection, and</s>'),('i','l',2,2,4,'2811b','2811b','2811b','en','(b) <s>end-users are able to </s>access all numbers provided in the \'\'\'\'\'Community, \'\'\'\'\'including those in the national numbering plans of Member States, those from the \'\'\'\'\'ETNS \'\'\'\'\'and Universal International Freephone \'\'\'\'\'Numbers (UIFN).\'\'\'\'\''),('i','l',2,2,4,'2232','2232',NULL,'en','<s>The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('i','l',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('i','l',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the subscriber\'s \'\'\'\'\'options \'\'\'\'\'as to whether or not to include his or her personal data in a directory, and the data concerned;'),('i','l',2,2,4,'2021g','2021g','2021g','en','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article 34;'),('i','l',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('i','l',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('i','l',2,2,4,'212','212','212','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>connection to a public </s>electronic communications \'\'\'\'\'networks \'\'\'\'\'and/or <s>electronic communications </s>services \'\'\'\'\'to \'\'\'\'\'publish transparent, comparable, adequate and up-to-date \'\'\'\'\'information, as set out in Annex II, \'\'\'\'\'on applicable prices and \'\'\'\'\'tariffs \'\'\'\'\'and <s>information on </s>standard terms and \'\'\'\'\'conditions \'\'\'\'\'in respect of access \'\'\'\'\'to, \'\'\'\'\'and use \'\'\'\'\'of, \'\'\'\'\'services provided \'\'\'\'\'by them \'\'\'\'\'to end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such information is \'\'\'\'\'published \'\'\'\'\'to \'\'\'\'\'ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('i','l',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('i','l',2,2,4,'3412','3412',NULL,'en','<s>Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.</s>'),('i','l',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) \'\'\'\'\'the \'\'\'\'\'means of protection against risks to personal security, privacy and personal data \'\'\'\'\'when \'\'\'\'\'using electronic communications services.'),('i','l',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'en','<s>(bb) Protection software </s>'),('i','l',2,2,4,'2822','2822',NULL,'en','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('i','l',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of \'\'\'\'\'services, \'\'\'\'\'national regulatory authorities may require such information to be provided \'\'\'\'\'immediately \'\'\'\'\'prior to connecting the call;'),('i','l',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related \'\'\'\'\'rights, \'\'\'\'\'and their \'\'\'\'\'legal \'\'\'\'\'consequences; and'),('i','l',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('i','l',2,2,4,'213','213','213','en','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities \'\'\'\'\'may \'\'\'\'\'make such guides or techniques \'\'\'\'\'available, in particular where they are not available, on the market \'\'\'\'\'free of charge or at a reasonable price. Third parties shall have a right to \'\'\'\'\'use, \'\'\'\'\'free of \'\'\'\'\'charge, \'\'\'\'\'the information published by undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'for the purposes of selling or making available such <s>interactive </s>guides or <s>similar </s>techniques.'),('i','l',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including <s>any </s>cost recovery with respect to terminal equipment;'),('i','l',2,2,4,'2821','2821',NULL,'en','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('i','l',2,2,4,'2021b2','2021b2','2021b2','en','- information on <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies,\'\'\'\'\''),('i','l',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('i','l',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'en','<s>Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.</s>'),('i','l',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the \'\'\'\'\'various \'\'\'\'\'geographic areas within a Member State;'),('i','l',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services in accordance with their \'\'\'\'\'National Frequency Allocation Plan \'\'\'\'\'and <s>with </s>the ITU Radio \'\'\'\'\'Regulations.\'\'\'\'\''),('i','l',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory \'\'\'\'\'predictability;\'\'\'\'\''),('i','l',2,1,3,'09@C1a','09@C1a',NULL,'en','<s>(a) identify the bands for which usage rights may be transferred or leased between undertakings;</s>'),('i','l',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('i','l',2,1,3,'084@A','084@A','084@A','en','\'\'\'\'\'5. \'\'\'\'\'The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('i','l',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that all types of technology used for electronic communications services may be used in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services in accordance with \'\'\'\'\'their National Frequency Allocation Plan and \'\'\'\'\'the ITU Radio Regulations.'),('i','l',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('i','l',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights;</s>'),('i','l',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and \'\'\'\'\'promoting, where appropriate, \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('i','l',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('i','l',2,1,3,'09@C1','09@C1',NULL,'en','<s>In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:</s>'),('i','l',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('i','l',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('i','l',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('i','l',2,1,3,'09@C1d','09@C1d',NULL,'en','<s>(d) identify the bands to which the principle of service neutrality applies.</s>'),('i','l',2,1,3,'0812','0812','0812','en','Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in Article 9 regarding radio \'\'\'\'\'frequencies, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('i','l',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition \'\'\'\'\'and relaxing or lifting such obligations as soon as \'\'\'\'\'such competition exists.\'\'\'\'\''),('i','l',2,1,3,'0841g','0841g',NULL,'en','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).</s>'),('i','l',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions <s>and measures </s>referred to in paragraphs 3 and \'\'\'\'\'4, \'\'\'\'\'and shall make the results of these reviews public.'),('i','l',2,1,3,'0932c','0932c','0932c','en','\'\'\'\'\'(d) \'\'\'\'\'ensure maximisation of radio frequency sharing,'),('i','l',2,1,3,'09@C1A','09@C1A',NULL,'en','<s>(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);</s>'),('i','l',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('i','l',2,1,3,'0932c@A','0932c@A','0932c@A','en','\'\'\'\'\'(e) \'\'\'\'\'safeguard <s>the </s>efficient use of \'\'\'\'\'spectrum, or\'\'\'\'\''),('i','l',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member States may also extend such a measure in order to fulfil other general interest objectives.\'\'\'\'\''),('i','l',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('i','l',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('i','l',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communication \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Article 8. \'\'\'\'\'They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, \'\'\'\'\'non-discriminatory \'\'\'\'\'and proportionate criteria. In \'\'\'\'\'doing so, \'\'\'\'\'they shall \'\'\'\'\'respect relevant \'\'\'\'\'international agreements and may take public policy considerations into account.'),('i','l',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.\'\'\'\'\''),('i','l',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('i','l',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('i','l',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, such \'\'\'\'\'as, \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('i','l',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('i','l',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting \'\'\'\'\'efficient \'\'\'\'\'investment and innovation in new and enhanced \'\'\'\'\'infrastructures, \'\'\'\'\'including by \'\'\'\'\'taking into account \'\'\'\'\'investment \'\'\'\'\'risks;\'\'\'\'\''),('i','l',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('i','l',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with <s>Articles 8b and 9c of this Directive and </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('i','l',2,1,3,'0932d','0932d','0932d','en','\'\'\'\'\'(f) ensure the fulfilment of \'\'\'\'\'a general interest objective in accordance with paragraph 4.'),('i','l',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('i','l',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('i','l',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality;\'\'\'\'\''),('i','l',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('i','l',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'radio network or wireless access \'\'\'\'\'technology used for electronic communications services where this is necessary to:'),('i','l',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and</s>'),('i','l',2,1,3,'0932a','0932a','0932a','en','(a) avoid <s>the possibility of </s>harmful interference,'),('i','l',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('i','l',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('i','l',0,1,3,'09@C','09@C',NULL,'en','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('i','l',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('i','l',2,1,3,'0841g@A','0841g@A',NULL,'en','<s>(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.</s>'),('i','l',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).</s>'),('i','l',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('i','l',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('i','l',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('i','l',2,1,3,'0932b@A','0932b@A','0932b@A','en','\'\'\'\'\'(c) \'\'\'\'\'ensure technical quality of service,'),('i','l',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('i','l',2,1,3,'0961','096','0961','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted after ...(The \'\'\'\'\'date of transposition of \'\'\'\'\'Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('i','l',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('i','l',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('i','l',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('i','l',3,1,2,'A1A19',NULL,'A1A19','en','\'\'\'\'\'19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive 2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.\'\'\'\'\''),('i','l',3,1,2,'A1A',NULL,'A1A','en','\'\'\'\'\'A. Conditions which may be attached to a general authorisation\'\'\'\'\''),('i','l',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('i','l',2,2,5,'022h','022h','022h','en','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('i','l',2,2,5,'066@A','066@A','066@A','en','\'\'\'\'\'7. Traffic \'\'\'\'\'data may be processed \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'extent strictly necessary \'\'\'\'\'to ensure <s>the </s>network and information security, as defined by Article \'\'\'\'\'4(c) \'\'\'\'\'of Regulation (EC) \'\'\'\'\'No \'\'\'\'\'460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('i','l',2,2,5,'04411','04411',NULL,'en','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3b, the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.</s>'),('i','l',0,2,5,'02','02','02','en','Article 2 − Definitions'),('i','l',2,2,5,'022i',NULL,'022i','en','\'\'\'\'\'(h) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of a publicly available electronic communications service in the Community.\'\'\'\'\''),('i','l',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('i','l',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('i','l',2,2,5,'041@A5','041@A5',NULL,'en','<s>- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.</s>'),('i','l',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('i','l',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('i','l',1,2,5,'03:27@A','03:27@A',NULL,'en','<s>(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.</s>'),('i','l',1,2,5,'15@A:36','15@A:36','15@A:36','en','\'\'\'\'\'(54) \'\'\'\'\'The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including \'\'\'\'\'powers \'\'\'\'\'to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('i','l',1,2,5,'15@A:30@A','15@A:30@A',NULL,'en','<s>(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.</s>'),('i','l',2,2,5,'043@B','043@B',NULL,'en','<s>3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.</s>'),('i','l',2,2,5,'181@A','181@A',NULL,'en','<s>No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.</s>'),('i','l',2,2,5,'041@A4','041@A4',NULL,'en','<s>- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and</s>'),('i','l',2,2,5,'022g','022g','022g','en','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('i','l',2,2,5,'041@A','041@A',NULL,'en','<s>1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:</s>'),('i','l',2,2,5,'15@A42','15@A42',NULL,'en','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('i','l',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('i','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('i','l',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('i','l',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('i','l',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her \'\'\'\'\'prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('i','l',2,2,5,'043@A1','043@A1','043@A','en','\'\'\'\'\'4. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that \'\'\'\'\'the \'\'\'\'\'competent national authority \'\'\'\'\'is \'\'\'\'\'able \'\'\'\'\'to \'\'\'\'\'set detailed rules and, where necessary, issue instructions concerning \'\'\'\'\'the \'\'\'\'\'circumstances in which notification \'\'\'\'\'of \'\'\'\'\'personal data breaches by providers of a \'\'\'\'\'publicly available electronic communications \'\'\'\'\'service is necessary, \'\'\'\'\'the \'\'\'\'\'format applicable \'\'\'\'\'to \'\'\'\'\'such \'\'\'\'\'notification \'\'\'\'\'and \'\'\'\'\'the \'\'\'\'\'manner in which \'\'\'\'\'the <s>breach. The </s>notification \'\'\'\'\'is to be made.\'\'\'\'\''),('i','l',2,2,5,'0442','0442',NULL,'en','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('i','l',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('i','l',1,2,5,'03:28','03:28','03:28','en','\'\'\'\'\'(44) \'\'\'\'\'Technological progress allows the development of new applications based on devices for data collection and identification, which \'\'\'\'\'could \'\'\'\'\'be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified \'\'\'\'\'tags \'\'\'\'\'which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social \'\'\'\'\'benefit \'\'\'\'\'and thus make a powerful contribution to the internal \'\'\'\'\'market, \'\'\'\'\'if their use is acceptable to citizens. To achieve \'\'\'\'\'this aim, \'\'\'\'\'it is necessary to ensure that all <s>the </s>fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications), \'\'\'\'\'including those on security, traffic and location data and on confidentiality, should apply.'),('i','l',1,2,5,'043:29','043:29','043:29','en','\'\'\'\'\'(47) \'\'\'\'\'A breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of \'\'\'\'\'an \'\'\'\'\'individual \'\'\'\'\'subscriber \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'economic loss and social harm, including identity fraud. \'\'\'\'\'Therefore, \'\'\'\'\'as soon as \'\'\'\'\'the <s>national regulatory authority or other competent national authority should be notified by the relevant service </s>provider of \'\'\'\'\'publicly available electronic communications service becomes aware that such a \'\'\'\'\'breach \'\'\'\'\'has occurred, it \'\'\'\'\'should \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'risks associated with it, e.g. by establishing the type \'\'\'\'\'of \'\'\'\'\'data affected by \'\'\'\'\'the breach \'\'\'\'\'(including their sensitivity, context \'\'\'\'\'and <s>should require </s>the \'\'\'\'\'security measures in place), \'\'\'\'\'the \'\'\'\'\'cause and extent of \'\'\'\'\'the breach, \'\'\'\'\'the number of subscribers affected \'\'\'\'\'and \'\'\'\'\'the possible harm \'\'\'\'\'for \'\'\'\'\'subscribers \'\'\'\'\'as \'\'\'\'\'a result \'\'\'\'\'of <s>unauthorized access to </s>the \'\'\'\'\'breach (e.g. identity theft, financial loss, loss \'\'\'\'\'of \'\'\'\'\'business or employment opportunities or physical harm). The subscribers concerned by security incidents that could result in a serious risk \'\'\'\'\'to \'\'\'\'\'their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) should be notified without delay \'\'\'\'\'in \'\'\'\'\'order \'\'\'\'\'to \'\'\'\'\'allow them to take \'\'\'\'\'the \'\'\'\'\'necessary precautions. \'\'\'\'\'The notification <s>to the national authorities and to users </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the \'\'\'\'\'users affected. Notification \'\'\'\'\'of \'\'\'\'\'a security breach to a subscriber should not be required if \'\'\'\'\'the \'\'\'\'\'provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.\'\'\'\'\''),('i','l',2,2,5,'022f','022f','022f','en','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('i','l',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('i','l',2,2,5,'0432','0432','0432','en','\'\'\'\'\'When the personal data breach represents a serious risk for the subscriber\'s privacy, the \'\'\'\'\'provider of publicly available electronic communications <s>services, as well as any undertaking operating on the Internet and providing </s>services <s>to consumers, which is the data controller and the provider of information society services, </s>shall notify <s>their users beforehand to avoid imminent and direct danger to </s>the \'\'\'\'\'competent national authority \'\'\'\'\'and \'\'\'\'\'the subscriber \'\'\'\'\'of \'\'\'\'\'the breach without undue delay.\'\'\'\'\''),('i','l',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('i','l',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'the competent \'\'\'\'\'national \'\'\'\'\'authority and, where relevant, other national bodies \'\'\'\'\'have all \'\'\'\'\'necessary \'\'\'\'\'investigative powers and \'\'\'\'\'resources, \'\'\'\'\'including the \'\'\'\'\'power \'\'\'\'\'to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('i','l',2,2,5,'043@A4','043@A4',NULL,'en','<s>National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.</s>'),('i','l',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('i','l',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('i','l',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('i','l',2,2,5,'151@B','151@B',NULL,'en','<s>1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.</s>'),('i','l',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 7 \'\'\'\'\'of this Article and Article 15(1).'),('i','l',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('i','l',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('i','l',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('i','l',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('i','l',2,2,5,'043@A3','043@A3',NULL,'en','<s>Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.</s>'),('i','l',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('i','l',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('i','l',2,2,5,'15@A2','15@A2','15@A2','en','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('i','l',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('i','l',2,2,5,'022e','022e',NULL,'en','<s>(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;</s>'),('i','l',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or <s>gaining </s>access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user \'\'\'\'\'is \'\'\'\'\'only allowed on condition that \'\'\'\'\'the subscriber or user concerned <s>has given his/her prior consent, taking into account that browser settings constitute prior consent, and </s>is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing <s>and is offered the right to refuse such processing </s>by \'\'\'\'\'the \'\'\'\'\'data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out \'\'\'\'\'or facilitating \'\'\'\'\'the transmission of a communication over an electronic \'\'\'\'\'communications \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('i','l',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('i','l',1,2,5,'01:26@A','01:26@A',NULL,'en','<s>(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.</s>'),('i','l',2,2,5,'044',NULL,'044','en','\'\'\'\'\'5. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 4 the Commission may, following consultation with the European Network and Information Security Agency (ENISA), the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning, inter alia, the circumstances, format and procedures applicable to the information and notification requirements referred to in this Article.\'\'\'\'\''),('i','l',2,2,5,'0433','0433','0433','en','\'\'\'\'\'The notification \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'subscriber <s>or individual </s>shall \'\'\'\'\'at least describe the nature of the personal data breach and the contact points where more information can \'\'\'\'\'be \'\'\'\'\'obtained, and shall recommend measures to mitigate \'\'\'\'\'the \'\'\'\'\'possible negative effects of the personal data breach. The notification \'\'\'\'\'to the competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe the consequences of, \'\'\'\'\'and <s>those measures were applied to </s>the \'\'\'\'\'measures proposed or taken \'\'\'\'\'by the \'\'\'\'\'provider \'\'\'\'\'to \'\'\'\'\'address, \'\'\'\'\'the \'\'\'\'\'personal data breach.\'\'\'\'\''),('i','l',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by \'\'\'\'\'...(The date referred to in Article 4(1).), \'\'\'\'\'and shall notify it without delay of any subsequent amendment affecting them.'),('i','l',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('i','l',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('i','l',2,2,5,'181','181',NULL,'en','<s>By ... (Two years from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('i','l',2,2,5,'041@A2','041@A2',NULL,'en','<s>- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;</s>'),('i','l',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('i','l',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('i','l',2,2,5,'041@B','041@B',NULL,'en','<s>1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.</s>'),('i','l',2,2,5,'041@A1','041@A1',NULL,'en','<s>- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;</s>'),('i','l',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('i','l',2,2,5,'0431','0431','0431','en','3. In \'\'\'\'\'the \'\'\'\'\'case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach, \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications <s>services, as well as any undertaking operating on the internet and providing </s>services \'\'\'\'\'shall assess \'\'\'\'\'the \'\'\'\'\'scope of the personal \'\'\'\'\'data \'\'\'\'\'breach, evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether it is necessary to \'\'\'\'\'notify the \'\'\'\'\'personal data \'\'\'\'\'breach <s>and recommend measures </s>to <s>mitigate its possible negative effects. The notification to </s>the competent \'\'\'\'\'national \'\'\'\'\'authority <s>shall, in addition, describe the consequences of </s>and \'\'\'\'\'subscriber concerned, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 4.\'\'\'\'\''),('i','l',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('i','l',2,2,5,'041@A3','041@A3',NULL,'en','<s>- a security policy with respect to the processing of personal data;</s>'),('i','l',1,2,5,'06:26@B','06:26@B','06:26@B','en','\'\'\'\'\'(41) \'\'\'\'\'The processing of traffic data \'\'\'\'\'to the extent strictly necessary \'\'\'\'\'for \'\'\'\'\'the purposes of the detection, location and elimination of faults and malfunctions of \'\'\'\'\'network and information \'\'\'\'\'security, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted \'\'\'\'\'data, \'\'\'\'\'will \'\'\'\'\'help prevent unauthorised \'\'\'\'\'access and malicious code distribution, \'\'\'\'\'\"denial \'\'\'\'\'of \'\'\'\'\'service\" attacks \'\'\'\'\'and \'\'\'\'\'damage \'\'\'\'\'to computer and electronic communication \'\'\'\'\'systems.\'\'\'\'\''),('i','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'en','<s>(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.</s>'),('i','l',2,2,5,'15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border \'\'\'\'\'cooperation \'\'\'\'\'in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('i','l',2,2,5,'04412','04412',NULL,'en','<s>The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.</s>'),('i','l',2,2,5,'043@A2','043@A2',NULL,'en','<s>The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.</s>'),('j','l',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('j','l',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('j','l',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind <s>any public investment made and </s>the risks involved in making the \'\'\'\'\'investment;\'\'\'\'\''),('j','l',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('j','l',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('j','l',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('j','l',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('j','l',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('j','l',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('j','l',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('j','l',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'conduits, \'\'\'\'\'masts, \'\'\'\'\'manholes \'\'\'\'\'and \'\'\'\'\'cabinets;\'\'\'\'\''),('j','l',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'obligations under \'\'\'\'\'Article \'\'\'\'\'12 concerning wholesale network infrastructure access, including unbundled access \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'local \'\'\'\'\'loop \'\'\'\'\'at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('j','l',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('j','l',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by \'\'\'\'\'GERT.\'\'\'\'\''),('j','l',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access involved, including the viability of other upstream access products such as access to ducts;'),('j','l',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('j','l',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, \'\'\'\'\'including through economically efficient \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','l',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('j','l',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('j','l',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('j','l',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('j','l',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('j','l',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('j','l',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any restrictions on access to services and applications, </s>terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('j','l',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('j','l',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('j','l',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('j','l',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('j','l',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('j','l',2,2,4,'2231','2231','223','en','3. \'\'\'\'\'In \'\'\'\'\'order to prevent \'\'\'\'\'the \'\'\'\'\'degradation of service and \'\'\'\'\'the hindering or \'\'\'\'\'slowing \'\'\'\'\'down \'\'\'\'\'of traffic over \'\'\'\'\'networks, Member States \'\'\'\'\'shall \'\'\'\'\'ensure that national regulatory authorities are able to set minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements on an undertaking or undertakings providing public communications networks.\'\'\'\'\''),('j','l',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('j','l',2,2,4,'2021e0',NULL,'2021e0','en','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('j','l',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking <s>providing connection and/or services </s>in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities.\'\'\'\'\''),('j','l',2,2,4,'332@A','332@A','332@A','en','\'\'\'\'\'3. \'\'\'\'\'Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities \'\'\'\'\'may \'\'\'\'\'promote cooperation between undertakings providing electronic communications networks and/or services and <s>the </s>sectors interested in the promotion of lawful content in electronic communication networks and services. That \'\'\'\'\'cooperation \'\'\'\'\'may also include coordination of the public interest information to be \'\'\'\'\'provided pursuant to \'\'\'\'\'Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and Article \'\'\'\'\'20(1).\'\'\'\'\''),('j','l',1,2,4,'33:25','33:25','33:25','en','\'\'\'\'\'(39) \'\'\'\'\'In order to overcome existing shortcomings in terms of consumer consultation and \'\'\'\'\'to \'\'\'\'\'appropriately address the interests of citizens, Member States should put in place \'\'\'\'\'an \'\'\'\'\'appropriate consultation \'\'\'\'\'mechanism. \'\'\'\'\'Such \'\'\'\'\'a mechanism \'\'\'\'\'could take the form of a body which would, independently \'\'\'\'\'of \'\'\'\'\'the national regulatory authority \'\'\'\'\'and \'\'\'\'\'service providers, carry out research \'\'\'\'\'into \'\'\'\'\'consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholder \'\'\'\'\'consultation. Furthermore, a mechanism \'\'\'\'\'could \'\'\'\'\'be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism \'\'\'\'\'should, however, \'\'\'\'\'not allow for \'\'\'\'\'the \'\'\'\'\'systematic surveillance of internet \'\'\'\'\'usage.\'\'\'\'\''),('j','l',2,2,4,'2141e','2141e','2141e','en','\'\'\'\'\'(d) \'\'\'\'\'regularly inform disabled subscribers of details of <s>current </s>products and services \'\'\'\'\'designed for \'\'\'\'\'them.'),('j','l',2,2,4,'214@A1','214@A1','214@A1','en','\'\'\'\'\'4. \'\'\'\'\'Member States \'\'\'\'\'may require \'\'\'\'\'that <s>national regulatory authorities oblige the </s>undertakings referred to in paragraph \'\'\'\'\'3 \'\'\'\'\'distribute public interest information \'\'\'\'\'free of charge \'\'\'\'\'to existing and new \'\'\'\'\'subscribers, \'\'\'\'\'where appropriate. \'\'\'\'\'In such a case, that \'\'\'\'\'information shall be \'\'\'\'\'provided \'\'\'\'\'by the relevant public authorities in a standardised format and \'\'\'\'\'shall, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'cover the following topics:'),('j','l',2,2,4,'2812','2812','2812','en','\'\'\'\'\'2. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require undertakings providing public communications networks and/or publicly available electronic communications services to block, \'\'\'\'\'on a case-by-case \'\'\'\'\'basis, \'\'\'\'\'access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse \'\'\'\'\'and to \'\'\'\'\'require \'\'\'\'\'that in such \'\'\'\'\'cases \'\'\'\'\'providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.'),('j','l',2,2,4,'2022','2022','2022','en','\'\'\'\'\'Member States may \'\'\'\'\'also \'\'\'\'\'require that the contract \'\'\'\'\'include \'\'\'\'\'any \'\'\'\'\'information \'\'\'\'\'which may be \'\'\'\'\'provided by the relevant public authorities \'\'\'\'\'for this purpose \'\'\'\'\'on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal \'\'\'\'\'data, \'\'\'\'\'referred to in Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and relevant to the service provided.'),('j','l',2,2,4,'334','334',NULL,'en','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','l',2,2,4,'2811','2811','2811','en','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure \'\'\'\'\'that end-users are able to:\'\'\'\'\''),('j','l',2,2,4,'2021b3','2021b3','2021b3','en','- the \'\'\'\'\'minimum \'\'\'\'\'service quality \'\'\'\'\'levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, \'\'\'\'\'as \'\'\'\'\'defined by the national regulatory authorities,\'\'\'\'\''),('j','l',2,2,4,'2021d','2021d','2021d','en','(d) \'\'\'\'\'details \'\'\'\'\'of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('j','l',0,2,4,'20','20','20','en','Article 20 − Contracts'),('j','l',2,2,4,'214@A2','214@A2',NULL,'en','<s>Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.</s>'),('j','l',2,2,4,'2141d','2141d','2141d','en','\'\'\'\'\'(c) \'\'\'\'\'inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data \'\'\'\'\'concerned, \'\'\'\'\'in accordance with Article 12 of <s>the </s>Directive \'\'\'\'\'2002/58/EC (Directive \'\'\'\'\'on privacy and electronic \'\'\'\'\'communications); \'\'\'\'\'and'),('j','l',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('j','l',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('j','l',1,2,4,'20:12@C','20:12@C','20:12@C','en','\'\'\'\'\'(20) \'\'\'\'\'In order to address public interest issues with respect to the use of communications \'\'\'\'\'services \'\'\'\'\'and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information \'\'\'\'\'could \'\'\'\'\'include public interest \'\'\'\'\'information \'\'\'\'\'regarding copyright infringement, other unlawful uses and \'\'\'\'\'the \'\'\'\'\'dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, \'\'\'\'\'as well as risks to \'\'\'\'\'privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article \'\'\'\'\'33(3) \'\'\'\'\'of Directive \'\'\'\'\'2002/22/EC (Universal Service Directive). \'\'\'\'\'Such public interest information should be updated whenever necessary and <s>it </s>should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. \'\'\'\'\'When required \'\'\'\'\'by \'\'\'\'\'Member States, \'\'\'\'\'the <s>providers and the relevant authorities and met by those authorities. The </s>information should also be included in contracts.'),('j','l',2,2,4,'207','207','207','en','\'\'\'\'\'3. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their \'\'\'\'\'contract \'\'\'\'\'without penalty upon notice of \'\'\'\'\'modification to \'\'\'\'\'the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, <s>ahead </s>of any such \'\'\'\'\'modification, \'\'\'\'\'and shall be informed at the same time of their right to withdraw, without penalty, from \'\'\'\'\'their contract \'\'\'\'\'if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('j','l',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('j','l',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish \'\'\'\'\'a \'\'\'\'\'consultation \'\'\'\'\'mechanism \'\'\'\'\'ensuring that \'\'\'\'\'in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given <s>to, and account taken of, issues relating </s>to \'\'\'\'\'consumer interests \'\'\'\'\'in \'\'\'\'\'electronic communications.\'\'\'\'\''),('j','l',2,2,4,'2141c','2141c','2141c','en','\'\'\'\'\'(b) \'\'\'\'\'inform subscribers of any change to <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies;\'\'\'\'\''),('j','l',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers (including, in particular, disabled end-users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('j','l',2,2,4,'2021b4','2021b4','2021b4','en','- \'\'\'\'\'the \'\'\'\'\'types of maintenance \'\'\'\'\'service offered \'\'\'\'\'and customer support services \'\'\'\'\'provided, \'\'\'\'\'as well as \'\'\'\'\'the means of contacting these services,\'\'\'\'\''),('j','l',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able \'\'\'\'\'to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and <s>on </s>measures taken to ensure \'\'\'\'\'comparable \'\'\'\'\'access for disabled end-users. \'\'\'\'\'That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('j','l',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('j','l',2,2,4,'2141','2141','2141','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing <s>connection to a public electronic communications network and/or </s>electronic communications services to inter alia:'),('j','l',2,2,4,'204','204','204','en','\'\'\'\'\'2. \'\'\'\'\'Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed \'\'\'\'\'as to \'\'\'\'\'whether or not access to emergency services \'\'\'\'\'and caller location information \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed <s>of the lack of access to emergency services </s>in advance of the conclusion of a contract \'\'\'\'\'of any limitation on access to emergency services, \'\'\'\'\'and \'\'\'\'\'of any change to access to emergency services.\'\'\'\'\''),('j','l',2,2,4,'2021','2021','2021','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection to a public communications network and/or \'\'\'\'\'publicly available \'\'\'\'\'electronic communications services, \'\'\'\'\'consumers, \'\'\'\'\'and other end-users so \'\'\'\'\'requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('j','l',1,2,4,'20:14@D','20:14@D',NULL,'en','<s>(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.</s>'),('j','l',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, including in \'\'\'\'\'particular,\'\'\'\'\''),('j','l',1,2,4,'20:14@B','20:14@B','20:14@B','en','\'\'\'\'\'(23) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the <s>relevant authorities of the </s>Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or \'\'\'\'\'harmful. \'\'\'\'\'The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC \'\'\'\'\'of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market \'\'\'\'\'(Directive on electronic \'\'\'\'\'commerce)(OJ L 178, 17.7.2000, p. 1.), which, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'contains a \"mere conduit\" rule for intermediary service providers, as defined \'\'\'\'\'therein.\'\'\'\'\''),('j','l',1,2,4,'20:14','20:14','20:14','en','\'\'\'\'\'(22) \'\'\'\'\'Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude \'\'\'\'\'the \'\'\'\'\'contract. Where there is a lack \'\'\'\'\'of \'\'\'\'\'effective competition, national regulatory authorities should use \'\'\'\'\'the \'\'\'\'\'remedies available to them \'\'\'\'\'under Directive \'\'\'\'\'2002/19/EC (Access Directive) to ensure that users\' access to particular types of content or application is not unreasonably restricted.\'\'\'\'\''),('j','l',2,2,4,'3411','3411','341','en','1. Member States shall ensure that <s>independent bodies provide </s>transparent, simple and inexpensive out-of-court procedures \'\'\'\'\'are available \'\'\'\'\'for dealing with \'\'\'\'\'unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services \'\'\'\'\'arising under this Directive and \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning the supply of \'\'\'\'\'those \'\'\'\'\'networks \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'adopt measures to ensure that such procedures \'\'\'\'\'enable disputes to be settled fairly and promptly and <s>shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States </s>may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('j','l',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions \'\'\'\'\'imposed by the provider \'\'\'\'\'on the use of terminal equipment \'\'\'\'\'supplied;\'\'\'\'\''),('j','l',1,2,4,'20:14@A','20:14@A',NULL,'en','<s>(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.</s>'),('b','l',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that end-users have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('j','l',2,2,4,'333','333',NULL,'en','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('j','l',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('j','l',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('j','l',2,2,4,'2811a','2811a','2811a','en','(a) <s>end-users are able to </s>access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('j','l',2,2,4,'2811b','2811b','2811b','en','(b) <s>end-users are able to </s>access all numbers provided in the \'\'\'\'\'Community, \'\'\'\'\'including those in the national numbering plans of Member States, those from the \'\'\'\'\'ETNS \'\'\'\'\'and Universal International Freephone \'\'\'\'\'Numbers (UIFN).\'\'\'\'\''),('j','l',2,2,4,'2021b5','2021b5',NULL,'en','<s>- the time for the initial connection, and</s>'),('j','l',2,2,4,'2141b','2141b',NULL,'en','<s>(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;</s>'),('j','l',2,2,4,'2232','2232',NULL,'en','<s>The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','l',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('j','l',2,2,4,'2021c','2021c','2021c','en','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the subscriber\'s \'\'\'\'\'options \'\'\'\'\'as to whether or not to include his or her personal data in a directory, and the data concerned;'),('j','l',2,2,4,'2021g','2021g','2021g','en','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article 34;'),('j','l',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('j','l',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('j','l',2,2,4,'212','212','212','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>connection to a public </s>electronic communications \'\'\'\'\'networks \'\'\'\'\'and/or <s>electronic communications </s>services \'\'\'\'\'to \'\'\'\'\'publish transparent, comparable, adequate and up-to-date \'\'\'\'\'information, as set out in Annex II, \'\'\'\'\'on applicable prices and \'\'\'\'\'tariffs \'\'\'\'\'and <s>information on </s>standard terms and \'\'\'\'\'conditions \'\'\'\'\'in respect of access \'\'\'\'\'to, \'\'\'\'\'and use \'\'\'\'\'of, \'\'\'\'\'services provided \'\'\'\'\'by them \'\'\'\'\'to end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such information is \'\'\'\'\'published \'\'\'\'\'to \'\'\'\'\'ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('j','l',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('j','l',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) \'\'\'\'\'the \'\'\'\'\'means of protection against risks to personal security, privacy and personal data \'\'\'\'\'when \'\'\'\'\'using electronic communications services.'),('j','l',2,2,4,'3412','3412',NULL,'en','<s>Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.</s>'),('j','l',2,2,4,'2822','2822',NULL,'en','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('j','l',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of \'\'\'\'\'services, \'\'\'\'\'national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('j','l',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related rights, and their legal consequences; and'),('j','l',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('j','l',2,2,4,'213','213','213','en','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities may make \'\'\'\'\'such guides or <s>similar </s>techniques \'\'\'\'\'available, in particular where they \'\'\'\'\'are not \'\'\'\'\'available, \'\'\'\'\'on the \'\'\'\'\'market \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to \'\'\'\'\'use, free of charge, the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'for the purposes of selling or making available such <s>interactive </s>guides or <s>similar </s>techniques.'),('j','l',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including <s>any </s>cost recovery with respect to terminal equipment;'),('j','l',2,2,4,'2821','2821',NULL,'en','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','l',2,2,4,'2021b2','2021b2','2021b2','en','- information on <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies,\'\'\'\'\''),('j','l',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('j','l',2,2,4,'216','216',NULL,'en','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('j','l',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the \'\'\'\'\'various \'\'\'\'\'geographic areas within a Member State;'),('j','l',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their \'\'\'\'\'National Frequency Allocation Plan \'\'\'\'\'and <s>non discriminatory restrictions to </s>the \'\'\'\'\'ITU Radio Regulations.\'\'\'\'\''),('j','l',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory \'\'\'\'\'predictability;\'\'\'\'\''),('j','l',2,1,3,'09@C1a','09@C1a',NULL,'en','<s>(a) identify the bands for which usage rights may be transferred or leased between undertakings;</s>'),('j','l',2,1,3,'0941@A',NULL,'0941@A','en','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('j','l',2,1,3,'084@A','084@A','084@A','en','\'\'\'\'\'5. \'\'\'\'\'The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('j','l',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that all types of technology used for electronic communications services may be used in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('j','l',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('j','l',2,1,3,'09@C1b','09@C1b',NULL,'en','<s>(b) harmonise the conditions attached to such rights;</s>'),('j','l',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and \'\'\'\'\'promoting, where appropriate, \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','l',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('j','l',2,1,3,'09@C1','09@C1',NULL,'en','<s>In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:</s>'),('j','l',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('j','l',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('j','l',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('j','l',2,1,3,'0812','0812','0812','en','Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('j','l',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition \'\'\'\'\'and relaxing or lifting such obligations as soon as \'\'\'\'\'such competition exists.\'\'\'\'\''),('j','l',1,1,3,'09@C:26','09@C:26',NULL,'en','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('j','l',2,1,3,'0841g','0841g',NULL,'en','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).</s>'),('j','l',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions <s>and measures </s>referred to in paragraphs 3 and \'\'\'\'\'4, \'\'\'\'\'and shall make the results of these reviews public.'),('j','l',2,1,3,'0932c','0932c','0932c','en','\'\'\'\'\'(d) \'\'\'\'\'ensure maximisation of radio frequency \'\'\'\'\'sharing,\'\'\'\'\''),('j','l',2,1,3,'09@C1A','09@C1A',NULL,'en','<s>(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);</s>'),('j','l',2,1,3,'0942b',NULL,'0942b','en','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('j','l',2,1,3,'0932c@A',NULL,'0932c@A','en','\'\'\'\'\'(e) safeguard efficient use of spectrum, or\'\'\'\'\''),('j','l',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member States may also extend such a measure in order to fulfil other general interest objectives.\'\'\'\'\''),('j','l',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('j','l',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('j','l',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communication \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Article 8. \'\'\'\'\'They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, \'\'\'\'\'non-discriminatory \'\'\'\'\'and proportionate criteria. In \'\'\'\'\'doing so, \'\'\'\'\'they shall \'\'\'\'\'respect relevant \'\'\'\'\'international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\''),('j','l',2,1,3,'0962',NULL,'0962','en','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.\'\'\'\'\''),('j','l',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('j','l',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('j','l',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, such \'\'\'\'\'as, \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('j','l',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('j','l',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting \'\'\'\'\'efficient \'\'\'\'\'investment and innovation in new and enhanced \'\'\'\'\'infrastructures, \'\'\'\'\'including by \'\'\'\'\'taking into \'\'\'\'\'account \'\'\'\'\'investment risks;\'\'\'\'\''),('j','l',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('j','l',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with <s>Articles 8b and 9c of this Directive and </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('j','l',2,1,3,'0932d','0932d','0932d','en','\'\'\'\'\'(f) ensure the fulfilment of \'\'\'\'\'a general interest objective in accordance with paragraph 4.'),('j','l',2,1,3,'083d','083d','083d','en','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('j','l',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('j','l',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('j','l',2,1,3,'0942c',NULL,'0942c','en','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('j','l',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'radio network or wireless access \'\'\'\'\'technology used for electronic communications services where this is necessary to:'),('j','l',2,1,3,'082c','082c',NULL,'en','<s>(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and</s>'),('j','l',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful \'\'\'\'\'interference,\'\'\'\'\''),('j','l',2,1,3,'097',NULL,'097','en','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('j','l',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('j','l',0,1,3,'09@C','09@C',NULL,'en','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('j','l',2,1,3,'0942d',NULL,'0942d','en','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('j','l',2,1,3,'0841g@A','0841g@A',NULL,'en','<s>(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.</s>'),('j','l',2,1,3,'09@C1c','09@C1c',NULL,'en','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>'),('j','l',2,1,3,'09@C2','09@C2',NULL,'en','<s>These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).</s>'),('j','l',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('j','l',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('j','l',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('j','l',2,1,3,'0932b@A',NULL,'0932b@A','en','\'\'\'\'\'(c) ensure technical quality of service,\'\'\'\'\''),('j','l',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('j','l',2,1,3,'0961','096','0961','en','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted after ...(The \'\'\'\'\'date of transposition of \'\'\'\'\'Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('j','l',2,1,3,'0942a',NULL,'0942a','en','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('j','l',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('j','l',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('j','l',3,1,2,'A1A19','A1A19','A1A19','en','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('j','l',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('j','l',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('j','l',2,2,5,'022h','022h','022h','en','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('j','l',2,2,5,'066@A','066@A','066@A','en','\'\'\'\'\'7. \'\'\'\'\'Traffic data may be processed \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'extent strictly necessary \'\'\'\'\'to ensure <s>the </s>network and information security, as defined by Article 4(c) of Regulation (EC) \'\'\'\'\'No \'\'\'\'\'460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('j','l',2,2,5,'04411','04411',NULL,'en','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.</s>'),('j','l',0,2,5,'02','02','02','en','Article 2 − Definitions'),('j','l',2,2,5,'022i','022i','022i','en','\'\'\'\'\'(h) “personal \'\'\'\'\'data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure \'\'\'\'\'of, \'\'\'\'\'or access \'\'\'\'\'to, \'\'\'\'\'personal data transmitted, stored or otherwise processed in connection with the provision of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications \'\'\'\'\'service \'\'\'\'\'in the Community.'),('j','l',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('j','l',2,2,5,'151@A',NULL,'151@A','en','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('j','l',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('j','l',0,2,5,'18','18',NULL,'en','<s>Article 18 − Review</s>'),('j','l',1,2,5,'03:27@A','03:27@A',NULL,'en','<s>(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.</s>'),('j','l',1,2,5,'15@A:36','15@A:36','15@A:36','en','\'\'\'\'\'(54) \'\'\'\'\'The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including \'\'\'\'\'powers \'\'\'\'\'to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('j','l',2,2,5,'0434','0434',NULL,'en','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>'),('j','l',2,2,5,'022g','022g','022g','en','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('j','l',2,2,5,'041@A','041@A',NULL,'en','<s>1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:</s>'),('j','l',2,2,5,'15@A42','15@A42',NULL,'en','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','l',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('j','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','en','\'\'\'\'\'(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('j','l',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('j','l',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('j','l',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her \'\'\'\'\'prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('j','l',2,2,5,'0442','0442',NULL,'en','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','l',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('j','l',1,2,5,'03:28','03:28','03:28','en','\'\'\'\'\'(44) \'\'\'\'\'Technological progress allows the development of new applications based on devices for data collection and identification, which \'\'\'\'\'could \'\'\'\'\'be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified \'\'\'\'\'tags \'\'\'\'\'which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social \'\'\'\'\'benefit \'\'\'\'\'and thus make a powerful contribution to the internal \'\'\'\'\'market, \'\'\'\'\'if their use is acceptable to citizens. To achieve \'\'\'\'\'this aim, \'\'\'\'\'it is necessary to ensure that all <s>the </s>fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications), \'\'\'\'\'including those on security, traffic and location data and on confidentiality, should apply.'),('j','l',1,2,5,'043:29','043:29','043:29','en','\'\'\'\'\'(47) \'\'\'\'\'A breach of security resulting in the loss or compromising of personal data of \'\'\'\'\'an \'\'\'\'\'individual \'\'\'\'\'subscriber \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial <s>harm to users, such as </s>economic \'\'\'\'\'loss and \'\'\'\'\'social \'\'\'\'\'harm, including \'\'\'\'\'identity \'\'\'\'\'fraud. \'\'\'\'\'Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that \'\'\'\'\'such \'\'\'\'\'a breach has occurred, it \'\'\'\'\'should \'\'\'\'\'assess the risks associated with it, e.g. \'\'\'\'\'by \'\'\'\'\'establishing \'\'\'\'\'the \'\'\'\'\'type \'\'\'\'\'of \'\'\'\'\'data affected by the \'\'\'\'\'breach \'\'\'\'\'(including their sensitivity, context and \'\'\'\'\'the \'\'\'\'\'security measures \'\'\'\'\'in \'\'\'\'\'place), the cause \'\'\'\'\'and \'\'\'\'\'extent \'\'\'\'\'of <s>unauthorised access to </s>the \'\'\'\'\'breach, \'\'\'\'\'the \'\'\'\'\'number of subscribers \'\'\'\'\'affected \'\'\'\'\'and the possible harm for subscribers as \'\'\'\'\'a \'\'\'\'\'result \'\'\'\'\'of \'\'\'\'\'the breach (e.g. identity theft, financial loss, loss \'\'\'\'\'of \'\'\'\'\'business or employment opportunities or physical harm). The subscribers concerned by \'\'\'\'\'security \'\'\'\'\'incidents \'\'\'\'\'that \'\'\'\'\'could result in a serious risk to their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) should be notified without delay in order to allow them to take \'\'\'\'\'the \'\'\'\'\'necessary precautions. \'\'\'\'\'The notification <s>to the national authorities and to users </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the \'\'\'\'\'users affected. Notification \'\'\'\'\'of \'\'\'\'\'a security breach to a subscriber should not be required if \'\'\'\'\'the \'\'\'\'\'provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.\'\'\'\'\''),('j','l',2,2,5,'022f','022f','022f','en','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('j','l',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('j','l',2,2,5,'0432','0432','0432','en','\'\'\'\'\'When the \'\'\'\'\'personal data breach \'\'\'\'\'represents \'\'\'\'\'a \'\'\'\'\'serious risk for \'\'\'\'\'the \'\'\'\'\'subscriber\'s privacy, the \'\'\'\'\'provider of publicly available electronic communications services \'\'\'\'\'shall notify \'\'\'\'\'the <s>satisfaction of the </s>competent \'\'\'\'\'national \'\'\'\'\'authority <s>that no harm to the rights </s>and \'\'\'\'\'the subscriber \'\'\'\'\'of <s>consumers is reasonably likely to occur as a result of </s>the \'\'\'\'\'breach without undue delay.\'\'\'\'\''),('j','l',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('j','l',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'the competent \'\'\'\'\'national \'\'\'\'\'authority and, where relevant, other national bodies \'\'\'\'\'have all \'\'\'\'\'necessary \'\'\'\'\'investigative powers and \'\'\'\'\'resources, \'\'\'\'\'including the \'\'\'\'\'power \'\'\'\'\'to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('j','l',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('j','l',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('j','l',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('j','l',1,2,5,'143:35@B','143:35@B',NULL,'en','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>'),('j','l',2,2,5,'151@B','151@B',NULL,'en','<s>1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.</s>'),('j','l',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 7 \'\'\'\'\'of this Article and Article 15(1).'),('j','l',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('j','l',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('j','l',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('j','l',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('j','l',2,2,5,'141','141','141','en','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('j','l',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('j','l',2,2,5,'15@A2','15@A2','15@A2','en','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('j','l',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('j','l',2,2,5,'022e','022e',NULL,'en','<s>(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;</s>'),('j','l',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or <s>gaining </s>access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('j','l',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('j','l',1,2,5,'01:26@A','01:26@A',NULL,'en','<s>(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.</s>'),('j','l',2,2,5,'044',NULL,'044','en','\'\'\'\'\'5. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 4 the Commission may, following consultation with the European Network and Information Security Agency (ENISA), the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning, inter alia, the circumstances, format and procedures applicable to the information and notification requirements referred to in this Article.\'\'\'\'\''),('j','l',2,2,5,'0433','0433','0433','en','\'\'\'\'\'The notification to the subscriber shall at least describe the nature \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'personal data breach \'\'\'\'\'and \'\'\'\'\'the \'\'\'\'\'contact points where more information can be obtained, and shall recommend measures \'\'\'\'\'to \'\'\'\'\'mitigate \'\'\'\'\'the \'\'\'\'\'possible negative effects \'\'\'\'\'of the \'\'\'\'\'personal data breach. The notification to the \'\'\'\'\'competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe the consequences of, \'\'\'\'\'and <s>those measures were applied to </s>the \'\'\'\'\'measures proposed or taken \'\'\'\'\'by the \'\'\'\'\'provider \'\'\'\'\'to \'\'\'\'\'address, \'\'\'\'\'the \'\'\'\'\'personal data breach.\'\'\'\'\''),('j','l',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on \'\'\'\'\'penalties \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by \'\'\'\'\'...(The date referred to in Article 4(1).), \'\'\'\'\'and shall notify it without delay of any subsequent amendment affecting them.'),('j','l',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('j','l',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('j','l',2,2,5,'181','181',NULL,'en','<s>Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('j','l',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('j','l',2,2,5,'041@A2','041@A2',NULL,'en','<s>- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and</s>'),('j','l',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('j','l',2,2,5,'041@B','041@B',NULL,'en','<s>1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.</s>'),('j','l',2,2,5,'041@A1','041@A1',NULL,'en','<s>- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;</s>'),('j','l',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('j','l',2,2,5,'0431','0431','0431','en','3. In the case of a personal data breach, the provider of publicly available electronic communications services \'\'\'\'\'shall assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data \'\'\'\'\'breach, \'\'\'\'\'evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether it is necessary \'\'\'\'\'to \'\'\'\'\'notify \'\'\'\'\'the <s>subscriber or individual concerned shall at least describe the nature of the breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the </s>personal data \'\'\'\'\'breach \'\'\'\'\'to the competent \'\'\'\'\'national \'\'\'\'\'authority <s>shall, in addition, describe the consequences of the personal data breach </s>and \'\'\'\'\'subscriber concerned, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 4.\'\'\'\'\''),('j','l',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('j','l',1,2,5,'06:26@B','06:26@B','06:26@B','en','\'\'\'\'\'(41) \'\'\'\'\'The processing of traffic data \'\'\'\'\'to the extent strictly necessary \'\'\'\'\'for the \'\'\'\'\'purposes \'\'\'\'\'of \'\'\'\'\'the detection, location and elimination of faults and malfunctions of \'\'\'\'\'network and information security, <s>including </s>ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, \'\'\'\'\'will help prevent unauthorised access and malicious code distribution, \"denial \'\'\'\'\'of \'\'\'\'\'service\" attacks and damage \'\'\'\'\'to \'\'\'\'\'computer and \'\'\'\'\'electronic \'\'\'\'\'communication systems.\'\'\'\'\''),('j','l',2,2,5,'041@A3','041@A3',NULL,'en','<s>- implement a security policy with respect to the processing of personal data.</s>'),('j','l',2,2,5,'043@A',NULL,'043@A','en','\'\'\'\'\'4. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances in which notification of personal data breaches by providers of a publicly available electronic communications service is necessary, the format applicable to such notification and the manner in which the notification is to be made.\'\'\'\'\''),('j','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'en','<s>(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.</s>'),('j','l',2,2,5,'15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border \'\'\'\'\'cooperation \'\'\'\'\'in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\''),('j','l',2,2,5,'04412','04412',NULL,'en','<s>The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.</s>'),('k','l',2,1,1,'093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('k','l',2,1,1,'092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('k','l',2,1,1,'1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('k','l',2,1,1,'1221f','1221f','1221f','en','(f) the provision of pan-European services.'),('k','l',2,1,1,'1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence service.'),('k','l',2,1,1,'1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;'),('k','l',2,1,1,'1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('k','l',2,1,1,'1221','1221','1221','en','2. When national regulatory authorities are considering the obligations referred in paragraph 1, and in particular when assessing how such obligations would be imposed proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('k','l',2,1,1,'123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow \'\'\'\'\'specific \'\'\'\'\'technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('k','l',2,1,1,'1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('k','l',2,1,1,'1212f','1212f','1212f','en','(f) to provide co-location or other forms of associated facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae, towers and other supporting constructions, conduits, masts, \'\'\'\'\'manholes \'\'\'\'\'and cabinets;'),('k','l',2,1,1,'094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning wholesale network infrastructure access, including unbundled access to the local loop at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('k','l',2,1,1,'1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('k','l',2,1,1,'095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). In implementing the provisions of this paragraph, the Commission may be assisted by <s>the </s>GERT.'),('k','l',2,1,1,'1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and/or access involved, including the viability of other upstream access products such as access to ducts;'),('k','l',2,1,1,'1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including access to network elements which are not active and/or unbundled access to the local loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;'),('k','l',2,1,1,'1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, including through economically efficient infrastructure-based competition;'),('k','l',2,1,1,'1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('k','l',2,1,1,'1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('k','l',0,1,1,'12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('k','l',2,1,1,'1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('k','l',2,1,1,'1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('k','l',2,1,1,'1212','1212','1212','en','Operators may be required inter alia:'),('k','l',2,1,1,'091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, including traffic management policies, and prices.'),('k','l',2,1,1,'1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('k','l',2,1,1,'1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('k','l',0,1,1,'09','09','09','en','Article 9 − Obligation of transparency'),('k','l',2,1,1,'1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;'),('k','l',0,2,4,'33','33','33','en','Article 33 − Consultation with interested parties'),('k','l',0,2,4,'21','21','21','en','Article 21 − Transparency and publication of information'),('k','l',2,2,4,'204','204','204','en','\'\'\'\'\'2. \'\'\'\'\'Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed \'\'\'\'\'as to \'\'\'\'\'whether or not access to emergency \'\'\'\'\'services \'\'\'\'\'and <s>whether </s>caller location \'\'\'\'\'information \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed <s>of any limitation </s>in <s>the access to emergency services in </s>advance of the conclusion of a contract \'\'\'\'\'of any limitation on access to emergency services, \'\'\'\'\'and <s>in case </s>of any change \'\'\'\'\'to \'\'\'\'\'access to <s>the </s>emergency services.'),('k','l',2,2,4,'2021e0','2021e0','2021e0','en','- conditions regarding minimum contract duration related to promotions,'),('k','l',2,2,4,'2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking <s>providing connection to a public communications network and/or publicly available electronic communications services </s>in reaction to security or integrity incidents or threats and vulnerabilities.'),('k','l',2,2,4,'332@A','332@A','332@A','en','\'\'\'\'\'3. \'\'\'\'\'Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and <s>the </s>sectors interested in the promotion of lawful content in electronic communication networks and services. That \'\'\'\'\'cooperation \'\'\'\'\'may also include coordination of the public interest information to be \'\'\'\'\'provided pursuant to \'\'\'\'\'Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and Article \'\'\'\'\'20(1).\'\'\'\'\''),('k','l',1,2,4,'33:25','33:25','33:25','en','\'\'\'\'\'(39) \'\'\'\'\'In order to overcome existing shortcomings in terms of consumer consultation and \'\'\'\'\'to \'\'\'\'\'appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently \'\'\'\'\'of \'\'\'\'\'the national regulatory authority \'\'\'\'\'and \'\'\'\'\'service providers, carry out research \'\'\'\'\'into \'\'\'\'\'consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholder \'\'\'\'\'consultation. Furthermore, a mechanism could be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism \'\'\'\'\'should, however, \'\'\'\'\'not allow for \'\'\'\'\'the \'\'\'\'\'systematic surveillance of internet usage.'),('k','l',2,2,4,'2141e','2141e','2141e','en','(d) regularly inform disabled subscribers of details of <s>current </s>products and services \'\'\'\'\'designed for \'\'\'\'\'them.'),('k','l',2,2,4,'214@A1','214@A1','214@A1','en','4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new \'\'\'\'\'subscribers, \'\'\'\'\'where appropriate. In <s>that case, </s>such \'\'\'\'\'a case, that \'\'\'\'\'information shall be \'\'\'\'\'provided \'\'\'\'\'by the relevant public authorities in a standardised format and \'\'\'\'\'shall, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'cover the following topics:'),('k','l',2,2,4,'2021','2021','2021','en','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection to a public communications network and/or publicly available electronic communications services, consumers, and other end-users so requesting, have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('k','l',2,2,4,'2812','2812','2812','en','\'\'\'\'\'2. \'\'\'\'\'Member States shall ensure that the relevant authorities are able to require <s>from </s>undertakings providing public communications networks and/or publicly available electronic communications services to \'\'\'\'\'block, \'\'\'\'\'on a case-by-case \'\'\'\'\'basis, \'\'\'\'\'access to numbers or services where this is justified by reasons of fraud or misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.'),('k','l',1,2,4,'20:14','20:14','20:14','en','\'\'\'\'\'(22) \'\'\'\'\'Given the increasing importance of electronic communications for consumers and businesses, users should be fully informed of the traffic management policies of the service and/or network provider with which they conclude the contract. Where there is a lack of effective competition, <s>the relevant </s>national \'\'\'\'\'regulatory \'\'\'\'\'authorities should use the remedies available to them \'\'\'\'\'under \'\'\'\'\'Directive 2002/19/EC \'\'\'\'\'(Access Directive) \'\'\'\'\'to ensure that users\' access to particular types of content or \'\'\'\'\'application \'\'\'\'\'is not unreasonably restricted.'),('k','l',1,2,4,'20:14@B','20:14@B','20:14@B','en','\'\'\'\'\'(23) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or \'\'\'\'\'harmful. \'\'\'\'\'The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC \'\'\'\'\'of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market \'\'\'\'\'(Directive on electronic \'\'\'\'\'commerce)(OJ L 178, 17.7.2000, p. 1.), which, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'contains a \"mere conduit\" rule for intermediary service providers, as defined therein.'),('k','l',2,2,4,'2021b','2021b','2021b','en','(b) \'\'\'\'\'the \'\'\'\'\'services provided, including in \'\'\'\'\'particular,\'\'\'\'\''),('k','l',2,2,4,'2021b6','2021b6','2021b6','en','- any restrictions imposed by the provider on the use of terminal equipment supplied;'),('a','l',2,2,4,'222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that end-users have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('k','l',2,2,4,'2022','2022','2022','en','Member States may also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and relevant to the service provided.'),('k','l',0,2,4,'28','28','28','en','Article 28 − Access to numbers and services'),('k','l',2,2,4,'2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('k','l',2,2,4,'2811','2811','2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant national authorities take all necessary steps to ensure \'\'\'\'\'that end-users are able to:\'\'\'\'\''),('k','l',2,2,4,'2021b3','2021b3','2021b3','en','- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory \'\'\'\'\'authorities,\'\'\'\'\''),('k','l',2,2,4,'2021d','2021d','2021d','en','(d) \'\'\'\'\'details \'\'\'\'\'of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('k','l',2,2,4,'2811a','2811a','2811a','en','(a) <s>end-users are able to </s>access and use services using non-geographic numbers within the Community; and'),('k','l',2,2,4,'2811b','2811b','2811b','en','(b) <s>end-users are able to </s>access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the \'\'\'\'\'ETNS \'\'\'\'\'and Universal International Freephone \'\'\'\'\'Numbers (UIFN).\'\'\'\'\''),('k','l',0,2,4,'20','20','20','en','Article 20 − Contracts'),('k','l',2,2,4,'2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('k','l',2,2,4,'2021c','2021c','2021c','en','(c) where an obligation exists under Article 25, the subscriber\'s options as to whether \'\'\'\'\'or not \'\'\'\'\'to include his or her personal data in a \'\'\'\'\'directory, \'\'\'\'\'and the data concerned;'),('k','l',2,2,4,'2141d','2141d','2141d','en','(c) inform subscribers of their right to determine whether or not to include their personal data in a \'\'\'\'\'directory, \'\'\'\'\'and of the types of data \'\'\'\'\'concerned, \'\'\'\'\'in accordance with Article 12 of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications); \'\'\'\'\'and'),('k','l',2,2,4,'223','223','223','en','3. In order to prevent \'\'\'\'\'the \'\'\'\'\'degradation of service and \'\'\'\'\'the \'\'\'\'\'hindering or slowing \'\'\'\'\'down \'\'\'\'\'of traffic over networks, Member States shall ensure that national regulatory authorities are able to set minimum quality of service requirements on an undertaking or undertakings providing public communications \'\'\'\'\'networks.\'\'\'\'\''),('k','l',2,2,4,'343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('k','l',2,2,4,'2021a','2021a','2021a','en','(a) the identity and address of the supplier;'),('k','l',2,2,4,'2021g','2021g','2021g','en','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article 34;'),('k','l',1,2,4,'20:12@C','20:12@C','20:12@C','en','\'\'\'\'\'(20) \'\'\'\'\'In order to address public interest issues with respect to the use of communications \'\'\'\'\'services \'\'\'\'\'and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and \'\'\'\'\'the \'\'\'\'\'dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, \'\'\'\'\'as well as risks to \'\'\'\'\'privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article \'\'\'\'\'33(3) \'\'\'\'\'of Directive \'\'\'\'\'2002/22/EC (Universal Service Directive). \'\'\'\'\'Such public interest information should be updated whenever necessary and <s>it </s>should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. \'\'\'\'\'National \'\'\'\'\'regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. \'\'\'\'\'When required by Member States, the \'\'\'\'\'information should also be included in \'\'\'\'\'contracts.\'\'\'\'\''),('k','l',2,2,4,'207','207','207','en','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that subscribers have a right to withdraw from their \'\'\'\'\'contract \'\'\'\'\'without penalty upon notice of \'\'\'\'\'modification to \'\'\'\'\'the contractual conditions proposed by the undertakings providing electronic communications networks and/or services. Subscribers shall be given adequate notice, not shorter than one month, <s>ahead </s>of any such \'\'\'\'\'modification, \'\'\'\'\'and shall be informed at the same time of their right to withdraw, without penalty, from \'\'\'\'\'their contract \'\'\'\'\'if they do not accept the new conditions. Member States shall ensure \'\'\'\'\'that \'\'\'\'\'national regulatory authorities are able to specify the format of such notifications.'),('k','l',2,2,4,'342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('k','l',2,2,4,'2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other identifiers,'),('k','l',2,2,4,'3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, due consideration is given to consumer interests in electronic communications.'),('k','l',2,2,4,'341','341','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes <s>arising under this Directive </s>between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services arising under this Directive and \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of \'\'\'\'\'those \'\'\'\'\'networks \'\'\'\'\'and/or \'\'\'\'\'services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('k','l',0,2,4,'22','22','22','en','Article 22 − Quality of service'),('k','l',2,2,4,'2141c','2141c','2141c','en','(b) inform subscribers of any change to the provider\'s traffic management policies;'),('k','l',2,2,4,'212','212','212','en','1. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications networks and/or services to publish transparent, comparable, adequate and up-to-date \'\'\'\'\'information, \'\'\'\'\'as set out in Annex II, on applicable prices and tariffs and <s>on </s>standard terms and conditions in respect of access \'\'\'\'\'to, \'\'\'\'\'and use \'\'\'\'\'of, \'\'\'\'\'services provided \'\'\'\'\'by them \'\'\'\'\'to end-users and consumers. National regulatory authorities may specify additional requirements regarding the form in which such information \'\'\'\'\'is \'\'\'\'\'published to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.'),('k','l',2,2,4,'3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, <s>and </s>consumers (including, in particular, disabled \'\'\'\'\'end-users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('k','l',2,2,4,'344','344','344','en','4. This Article is without prejudice to national court procedures.'),('k','l',2,2,4,'214@A1b','214@A1b','214@A1b','en','(b) \'\'\'\'\'the \'\'\'\'\'means of protection against risks to personal security, privacy and personal data \'\'\'\'\'when \'\'\'\'\'using electronic communications services.'),('k','l',2,2,4,'2021b4','2021b4','2021b4','en','- the types of maintenance service offered and customer support services provided, as well as the \'\'\'\'\'means of contacting \'\'\'\'\'these \'\'\'\'\'services,\'\'\'\'\''),('k','l',2,2,4,'2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of \'\'\'\'\'services, \'\'\'\'\'national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('k','l',2,2,4,'221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services \'\'\'\'\'and <s>on </s>measures taken to ensure comparable access for disabled end-users. \'\'\'\'\'That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('k','l',2,2,4,'214@A1a','214@A1a','214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related \'\'\'\'\'rights, \'\'\'\'\'and their legal consequences; and'),('k','l',2,2,4,'2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:'),('k','l',2,2,4,'213','213','213','en','2. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, for instance by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities may make such guides or techniques available, in particular \'\'\'\'\'where they \'\'\'\'\'are not \'\'\'\'\'available, \'\'\'\'\'on the market free of charge or at a reasonable price. Third parties shall have a right to \'\'\'\'\'use, free of charge, \'\'\'\'\'the information published by undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'for the purposes of selling or making available such <s>interactive </s>guides or <s>similar </s>techniques.'),('k','l',2,2,4,'332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('k','l',2,2,4,'2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including <s>any </s>cost recovery with respect to terminal equipment;'),('k','l',2,2,4,'2141','2141','2141','en','3. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to inter alia:'),('k','l',0,2,4,'34','34','34','en','Article 34 − Out-of-court dispute resolution'),('k','l',2,2,4,'2021b2','2021b2','2021b2','en','- information on the provider\'s traffic \'\'\'\'\'management policies,\'\'\'\'\''),('k','l',2,1,3,'084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;'),('k','l',2,1,3,'0941','0941','0941','en','4. Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands, available for electronic communications services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.'),('k','l',2,1,3,'084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory predictability;'),('k','l',2,1,3,'0941@A','0941@A','0941@A','en','<s>The </s>Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('k','l',2,1,3,'084@A','084@A','084@A','en','\'\'\'\'\'5. \'\'\'\'\'The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles \'\'\'\'\'by, \'\'\'\'\'inter alia:'),('k','l',2,1,3,'0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of technology used for electronic communications services may be used in the radio frequency bands, available for electronic communications services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.'),('k','l',2,1,3,'0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('k','l',2,1,3,'084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and \'\'\'\'\'promoting, \'\'\'\'\'where \'\'\'\'\'appropriate, \'\'\'\'\'infrastructure-based competition;'),('k','l',2,1,3,'082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('k','l',2,1,3,'083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('k','l',2,1,3,'0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('k','l',2,1,3,'0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('k','l',2,1,3,'0812','0812','0812','en','Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('k','l',2,1,3,'084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting \'\'\'\'\'such obligations \'\'\'\'\'as soon as \'\'\'\'\'such competition exists.\'\'\'\'\''),('k','l',2,1,3,'095','095','095','en','5. Member States shall regularly review the necessity of the restrictions <s>and measures </s>referred to in paragraphs 3 and 4, and shall make the results of these reviews public.'),('k','l',2,1,3,'0932c','0932c','0932c','en','\'\'\'\'\'(d) \'\'\'\'\'ensure maximisation of radio \'\'\'\'\'frequency \'\'\'\'\'sharing,'),('k','l',2,1,3,'0942b','0942b','0942b','en','(b) the promotion of social, regional or territorial cohesion,'),('k','l',2,1,3,'0932c@A','0932c@A','0932c@A','en','\'\'\'\'\'(e) \'\'\'\'\'safeguard efficient use of spectrum, or'),('k','l',2,1,3,'0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services. Member \'\'\'\'\'States \'\'\'\'\'may also extend such \'\'\'\'\'a \'\'\'\'\'measure in order to fulfil other general interest objectives.'),('k','l',2,1,3,'083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('k','l',2,1,3,'0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('k','l',2,1,3,'091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that spectrum allocation used for electronic communications services and issuing general authorisations or individual rights of use of such radio frequencies by competent national authorities are based on objective, transparent, non-discriminatory and proportionate criteria. In doing so, they \'\'\'\'\'shall \'\'\'\'\'respect relevant international agreements and may take public policy considerations into account.'),('k','l',2,1,3,'0962','0962','0962','en','Spectrum allocations, general authorisations and individual rights of use which existed \'\'\'\'\'by ...(The \'\'\'\'\'date of \'\'\'\'\'transposition \'\'\'\'\'of \'\'\'\'\'Directive 2009/.../EC [amending Directive 2002/21/EC].) \'\'\'\'\'shall be subject to Article 9a.'),('k','l',2,1,3,'082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector;'),('k','l',2,1,3,'0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('k','l',2,1,3,'0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined by Member States in conformity with Community law, such \'\'\'\'\'as, \'\'\'\'\'and not limited to:'),('k','l',2,1,3,'0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,'),('k','l',2,1,3,'084@Ad','084@Ad','084@Ad','en','(d) promoting efficient investment and innovation in new and enhanced \'\'\'\'\'infrastructures, \'\'\'\'\'including by taking into account investment risks;'),('k','l',2,1,3,'0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('k','l',2,1,3,'092','092','092','en','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with <s>the </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('k','l',2,1,3,'0932d','0932d','0932d','en','\'\'\'\'\'(f) ensure the fulfilment of \'\'\'\'\'a general interest objective in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('k','l',2,1,3,'083d','083d','083d','en','(d) cooperating with each other, with the Commission and <s>the </s>GERT so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('k','l',2,1,3,'0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('k','l',2,1,3,'082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('k','l',2,1,3,'0942c','0942c','0942c','en','(c) the avoidance of inefficient use of radio frequencies, or'),('k','l',2,1,3,'0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'radio network or wireless access \'\'\'\'\'technology used for electronic communications services where this is necessary to:'),('k','l',2,1,3,'0932a','0932a','0932a','en','(a) avoid harmful interference,'),('k','l',2,1,3,'097','097','097','en','7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying \'\'\'\'\'penalties, \'\'\'\'\'including financial penalties or \'\'\'\'\'the \'\'\'\'\'withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.'),('k','l',0,1,3,'08','08','08','en','Article 8 − Policy objectives and regulatory principles'),('k','l',2,1,3,'0942d','0942d','0942d','en','(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.'),('k','l',2,1,3,'084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('k','l',2,1,3,'083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('k','l',2,1,3,'082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('k','l',2,1,3,'0932b@A','0932b@A','0932b@A','en','\'\'\'\'\'(c) \'\'\'\'\'ensure technical quality of service,'),('k','l',2,1,3,'0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('k','l',2,1,3,'0961','0961','0961','en','6. Paragraphs 3 and 4 shall apply to spectrum allocated to be used for electronic communications services, general authorisations issued and individual rights of use of radio frequencies granted after \'\'\'\'\'...(The \'\'\'\'\'date of \'\'\'\'\'transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('k','l',2,1,3,'0942a','0942a','0942a','en','(a) safety of life,'),('k','l',2,1,3,'0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained;'),('k','l',0,1,3,'09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services'),('k','l',3,1,2,'A1A19','A1A19','A1A19','en','19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive \'\'\'\'\'2002/21/EC (Framework Directive), \'\'\'\'\'disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.'),('k','l',3,1,2,'A1A','A1A','A1A','en','A. Conditions which may be attached to a general authorisation'),('k','l',0,2,5,'05','05','05','en','Article 5 − Confidentiality of the communications'),('k','l',2,2,5,'022','022','022','en','The following definitions shall also apply:'),('k','l',2,2,5,'022h','022h','022h','en','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient;'),('k','l',2,2,5,'066@A','066@A','066@A','en','\'\'\'\'\'7. \'\'\'\'\'Traffic data may be processed to the extent strictly necessary to ensure <s>the </s>network and information security, as defined by Article 4(c) of Regulation (EC) \'\'\'\'\'No \'\'\'\'\'460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security \'\'\'\'\'Agency (OJ L 77, 13.3.2004, p. 1.).\'\'\'\'\''),('k','l',0,2,5,'04','04','04','en','Article 4 − Security of processing'),('k','l',0,2,5,'02','02','02','en','Article 2 − Definitions'),('k','l',2,2,5,'022i','022i','022i','en','\'\'\'\'\'(h) \'\'\'\'\'“personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure \'\'\'\'\'of, \'\'\'\'\'or access \'\'\'\'\'to, \'\'\'\'\'personal data transmitted, stored or otherwise processed in connection with the provision of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications service in the Community.'),('k','l',2,2,5,'041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('k','l',2,2,5,'151@A','151@A','151@A','en','1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.'),('k','l',2,2,5,'052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('k','l',2,2,5,'141','141','141','en','1 In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('k','l',0,2,5,'06','06','06','en','Article 6 − Traffic data'),('k','l',2,2,5,'15@A2','15@A2','15@A2','en','2. Member States shall ensure that the competent national authority and, where relevant, other national bodies have the power to order the cessation of the infringements referred to in paragraph 1.'),('k','l',1,2,5,'15@A:36','15@A:36','15@A:36','en','\'\'\'\'\'(54) \'\'\'\'\'The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. Competent national authorities and, where appropriate, other relevant national bodies should have sufficient powers and resources to investigate cases of non-compliance effectively, including \'\'\'\'\'powers \'\'\'\'\'to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('k','l',2,2,5,'022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network or by an electronic communications service, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('k','l',2,2,5,'022e','022e',NULL,'en','<s>(e) moved to Framework Directive (“call” means a connection established by means of a publicly available electronic communications service allowing two-way voice communication.)</s>'),('k','l',2,2,5,'053','053','053','en','3. Member States shall ensure that the storing of information, or <s>gaining </s>access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('k','l',0,2,5,'14','14','14','en','Article 14 − Technical features and standardisation'),('k','l',2,2,5,'15@A4','15@A4','15@A4','en','4. In order to ensure effective cross-border \'\'\'\'\'cooperation \'\'\'\'\'in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt recommendations, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('k','l',2,2,5,'022g','022g','022g','en','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('k','l',2,2,5,'0433','0433','0433','en','The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and <s>it </s>shall recommend measures to mitigate \'\'\'\'\'the \'\'\'\'\'possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences \'\'\'\'\'of, \'\'\'\'\'and the measures proposed or taken by the provider to \'\'\'\'\'address, \'\'\'\'\'the personal data breach.'),('k','l',2,2,5,'044','044','044','en','\'\'\'\'\'5. \'\'\'\'\'In order to ensure consistency in implementation of the measures referred to in \'\'\'\'\'paragraphs 1 to 4 \'\'\'\'\'the Commission may, following consultation with the European Network and Information Security \'\'\'\'\'Agency (ENISA), \'\'\'\'\'the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations \'\'\'\'\'concerning, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'the circumstances, format and procedures applicable to \'\'\'\'\'the \'\'\'\'\'information and notification requirements referred to in this Article.'),('k','l',2,2,5,'151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('k','l',2,2,5,'15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive and may be applied to cover the period of any breach, even \'\'\'\'\'where \'\'\'\'\'the breach has subsequently been rectified. The Member States shall notify those provisions to the Commission by \'\'\'\'\'...(The date referred to in Article 4(1).), \'\'\'\'\'and shall notify it without delay of any subsequent amendment affecting them.'),('k','l',1,2,5,'15@A:36@A','15@A:36@A','15@A:36@A','en','\'\'\'\'\'(55) The implementation \'\'\'\'\'and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in \'\'\'\'\'such \'\'\'\'\'cases, procedures relating for example to the quantity and format of <s>the </s>information exchanged between \'\'\'\'\'authorities, \'\'\'\'\'or <s>the </s>deadlines to be complied \'\'\'\'\'with, \'\'\'\'\'should be defined in recommendations. Such procedures will also allow the resulting obligations \'\'\'\'\'of \'\'\'\'\'market actors to be harmonised, contributing to the creation of a level playing field in the Community.'),('k','l',2,2,5,'051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('k','l',2,2,5,'064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('k','l',2,2,5,'152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('k','l',2,2,5,'063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her \'\'\'\'\'prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('k','l',2,2,5,'022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('k','l',2,2,5,'142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services.'),('k','l',1,2,5,'03:28','03:28','03:28','en','\'\'\'\'\'(44) \'\'\'\'\'Technological progress allows the development of new applications based on devices for data collection and identification, which \'\'\'\'\'could \'\'\'\'\'be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified \'\'\'\'\'tags \'\'\'\'\'which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social \'\'\'\'\'benefit \'\'\'\'\'and thus make a powerful contribution to the internal \'\'\'\'\'market, \'\'\'\'\'if their use is acceptable to citizens. To achieve \'\'\'\'\'this aim, \'\'\'\'\'it is necessary to ensure that all <s>the </s>fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications), \'\'\'\'\'including those on security, traffic and location data and on confidentiality, should apply.'),('k','l',1,2,5,'043:29','043:29','043:29','en','\'\'\'\'\'(47) \'\'\'\'\'A breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, as soon as the provider of publicly available electronic communications service becomes aware that such \'\'\'\'\'a \'\'\'\'\'breach has \'\'\'\'\'occurred, \'\'\'\'\'it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and \'\'\'\'\'the \'\'\'\'\'security measures in place), the cause and extent of the <s>security </s>breach, the number of subscribers \'\'\'\'\'affected \'\'\'\'\'and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment \'\'\'\'\'opportunities or \'\'\'\'\'physical harm). The subscribers concerned by security incidents that could result in a serious risk to \'\'\'\'\'their \'\'\'\'\'privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage \'\'\'\'\'to reputation) \'\'\'\'\'should be notified without delay in order to \'\'\'\'\'allow them \'\'\'\'\'to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. \'\'\'\'\'Notification \'\'\'\'\'of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and \'\'\'\'\'that \'\'\'\'\'those measures were applied to the data concerned by the security breach. Such technological protection measures \'\'\'\'\'should \'\'\'\'\'render the data unintelligible to any person who is not \'\'\'\'\'authorised \'\'\'\'\'to access \'\'\'\'\'it.\'\'\'\'\''),('k','l',2,2,5,'022f','022f','022f','en','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('k','l',2,2,5,'062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('k','l',2,2,5,'143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('k','l',2,2,5,'065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('k','l',2,2,5,'022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('k','l',2,2,5,'0431','0431','0431','en','3. In \'\'\'\'\'the \'\'\'\'\'case of a personal data \'\'\'\'\'breach, \'\'\'\'\'the provider of publicly available electronic communications services \'\'\'\'\'shall \'\'\'\'\'assess the scope of the personal data breach, evaluate its seriousness and consider whether \'\'\'\'\'it is necessary to notify \'\'\'\'\'the personal data breach to the competent national authority and subscriber \'\'\'\'\'concerned, \'\'\'\'\'taking into account the relevant rules set by the competent national authority in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('k','l',2,2,5,'066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('k','l',2,2,5,'0432','0432','0432','en','When the personal data breach represents a serious risk for \'\'\'\'\'the \'\'\'\'\'subscriber\'s privacy, the provider of publicly available electronic communications services <s>concerned </s>shall notify the competent national authority and the subscriber <s>concerned </s>of \'\'\'\'\'the \'\'\'\'\'breach without undue delay.'),('k','l',2,2,5,'021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC on a common regulatory framework for electronic communications networks and services (Framework Directive) shall apply.'),('k','l',1,2,5,'06:26@B','06:26@B','06:26@B','en','\'\'\'\'\'(41) \'\'\'\'\'The processing of traffic data to the extent strictly necessary for the \'\'\'\'\'purposes of the \'\'\'\'\'detection, location and elimination of faults and malfunctions of <s>the </s>network and information \'\'\'\'\'security, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent \'\'\'\'\'unauthorised \'\'\'\'\'access and malicious code distribution, \'\'\'\'\'\"denial \'\'\'\'\'of \'\'\'\'\'service\" attacks \'\'\'\'\'and \'\'\'\'\'damage \'\'\'\'\'to computer and electronic communication systems.'),('k','l',2,2,5,'043@A','043@A','043@A','en','\'\'\'\'\'4. \'\'\'\'\'Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances \'\'\'\'\'in which \'\'\'\'\'notification of personal data breaches by \'\'\'\'\'providers \'\'\'\'\'of a publicly available electronic communications service is \'\'\'\'\'necessary, \'\'\'\'\'the format applicable to such notification \'\'\'\'\'and \'\'\'\'\'the manner in which the notification is \'\'\'\'\'to be made.\'\'\'\'\''),('k','l',2,2,5,'15@A3','15@A3','15@A3','en','3. Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'competent national \'\'\'\'\'authority \'\'\'\'\'and, where relevant, other national bodies have all \'\'\'\'\'necessary \'\'\'\'\'investigative powers and \'\'\'\'\'resources, \'\'\'\'\'including the \'\'\'\'\'power \'\'\'\'\'to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('k','l',0,2,5,'15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('k','l',2,2,5,'153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('k','l',2,2,5,'042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('k','l',2,2,5,'061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, 3, 5 and \'\'\'\'\'7 \'\'\'\'\'of this Article and Article 15(1).'),('k','l',2,2,5,'022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('k','l',0,2,5,'15@A','15@A','15@A','en','Article 15a − Implementation and enforcement'),('a','l',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a','l',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a','l',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a','l',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('a','l',2,1,1,'1212j',NULL,'1212j','fr','\'\'\'\'\'j) de donner accès à des services associés comme ceux relatifs à l\'identité, à l\'emplacement et à l\'occupation.\'\'\'\'\''),('a','l',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de \'\'\'\'\'réseau;\'\'\'\'\''),('a','l',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a','l',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a','l',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a','l',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou \'\'\'\'\'entrées de bâtiment, \'\'\'\'\'des \'\'\'\'\'antennes, tours et autres constructions de soutènement, pylônes, des trous de visite et boîtiers;\'\'\'\'\''),('a','l',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès \'\'\'\'\'de gros \'\'\'\'\'aux \'\'\'\'\'infrastructures de réseaux, y compris l\'accès dégroupé \'\'\'\'\'à \'\'\'\'\'la boucle locale en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a','l',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a','l',2,1,1,'095','095','095','fr','5. \'\'\'\'\'La Commission \'\'\'\'\'peut \'\'\'\'\'apporter les modifications nécessaires \'\'\'\'\'à \'\'\'\'\'l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Ces mesures, qui visent à modifier des éléments non essentiels de \'\'\'\'\'la \'\'\'\'\'présente directive, sont arrêtées en conformité avec la \'\'\'\'\'procédure \'\'\'\'\'de réglementation avec contrôle \'\'\'\'\'visée à l\'article 14, paragraphe \'\'\'\'\'3. Lors \'\'\'\'\'de \'\'\'\'\'l\'application \'\'\'\'\'des \'\'\'\'\'dispositions du présent paragraphe, \'\'\'\'\'la \'\'\'\'\'Commission peut être assistée par le GERT.\'\'\'\'\''),('a','l',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('a','l',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('a','l',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficace;\'\'\'\'\''),('a','l',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a','l',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a','l',2,1,1,'1213',NULL,'1213','fr','\'\'\'\'\'Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.\'\'\'\'\''),('a','l',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a','l',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a','l',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a','l',2,1,1,'091','091','091','fr','<s>1. </s>Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('a','l',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a','l',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a','l',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('a','l',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a','l',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('a','l',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('a','l',2,2,4,'204','204','204','fr','\'\'\'\'\'2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que, lorsqu\'un contrat est conclu entre \'\'\'\'\'un \'\'\'\'\'abonné \'\'\'\'\'et \'\'\'\'\'une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation de l\'appelant \'\'\'\'\'sont \'\'\'\'\'transmises ou non. Les fournisseurs \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques veillent à \'\'\'\'\'ce \'\'\'\'\'que leurs clients soient clairement informés, avant de conclure un \'\'\'\'\'contrat, \'\'\'\'\'des restrictions d\'accès aux services d\'urgence et de toute modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('a','l',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('a','l',2,2,4,'2021h',NULL,'2021h','fr','\'\'\'\'\'h) le type de mesure qu\'est susceptible de prendre l\'entreprise afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.\'\'\'\'\''),('a','l',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'3. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 1.\'\'\'\'\''),('a','l',1,2,4,'33:25',NULL,'33:25','fr','\'\'\'\'\'(39) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de prendre dûment en compte les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions liées aux consommateurs, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, opérerait dans la transparence et contribuerait aux mécanismes existants de consultation des parties intéressées. De plus, un mécanisme pourrait être mis en place en vue de permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Les éventuelles procédures de coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique de l\'utilisation d\'Internet.\'\'\'\'\''),('a','l',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services qui leur sont destinés.\'\'\'\'\''),('a','l',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont fournies par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('a','l',2,2,4,'2021','2021','2021','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant la connexion à un réseau \'\'\'\'\'de communications \'\'\'\'\'public et/ou \'\'\'\'\'de services de communications électroniques accessibles au public, \'\'\'\'\'les \'\'\'\'\'consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant \'\'\'\'\'une telle connexion et/ou \'\'\'\'\'de tels services. Le contrat \'\'\'\'\'précise, sous une forme claire, détaillée et aisément accessible, \'\'\'\'\'au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('a','l',2,2,4,'2812',NULL,'2812','fr','\'\'\'\'\'2. Les États membres veillent à ce que les autorités compétentes soient en mesure d\'exiger des entreprises fournissant des réseaux de communications publics et/ou des services de communications électroniques accessibles au public qu\'elles bloquent au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement ou d\'autres services.\'\'\'\'\''),('a','l',1,2,4,'20:14',NULL,'20:14','fr','\'\'\'\'\'(22) Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés des politiques de gestion du trafic appliquées par le fournisseur de service et/ou de réseau avec lequel ils concluent le contrat. En l\'absence de concurrence effective, les autorités réglementaires nationales devraient recourir aux mesures correctives dont elles disposent en vertu de la directive 2002/19/CE (directive \"accès\") afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('a','l',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(23) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les autres directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\")(JO L 178 du 17.7.2000, p. 1.) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.\'\'\'\'\''),('a','l',2,2,4,'2021b','2021b','2021b','fr','b) les services fournis, \'\'\'\'\'y compris notamment:\'\'\'\'\''),('a','l',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('a','l',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs finals auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('a','l',2,2,4,'2022','2022','2022','fr','Les États membres peuvent \'\'\'\'\'également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.\'\'\'\'\''),('a','l',0,2,4,'28','28','28','fr','Article 28 − \'\'\'\'\'Accès aux numéros et aux services\'\'\'\'\''),('a','l',2,2,4,'2021f','2021f','2021f','fr','f) les compensations et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas \'\'\'\'\'atteints;\'\'\'\'\''),('a','l',2,2,4,'2811','281','2811','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce \'\'\'\'\'que, \'\'\'\'\'lorsque cela est techniquement et économiquement \'\'\'\'\'possible et \'\'\'\'\'sauf \'\'\'\'\'lorsque l\'abonné \'\'\'\'\'appelé a choisi, pour des raisons commerciales, de limiter l\'accès <s>par </s>des appelants situés dans certaines zones \'\'\'\'\'géographiques, les autorités nationales compétentes prennent toutes les mesures nécessaires pour faire en sorte que les utilisateurs finals puissent:\'\'\'\'\''),('a','l',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux minimaux de qualité des services offerts, à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,\'\'\'\'\''),('a','l',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;\'\'\'\'\''),('a','l',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) avoir accès aux services utilisant des numéros non géographiques dans la Communauté, et utiliser ces services; et\'\'\'\'\''),('a','l',2,2,4,'2811b',NULL,'2811b','fr','\'\'\'\'\'b) avoir accès à tous les numéros fournis dans la Communauté, y compris ceux des plans nationaux de numérotation des États membres, ceux de l\'ETNS et les numéros universels de libre appel international (UIFN).\'\'\'\'\''),('a','l',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('a','l',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autorégulation ou de corégulation.\'\'\'\'\''),('a','l',2,2,4,'201','201',NULL,'fr','<s>1. Les paragraphes 2, 3 et 4 s\'appliquent sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 93/13/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('a','l',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu de l\'article 25, \'\'\'\'\'les \'\'\'\'\'possibilités qui s\'offrent à l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;\'\'\'\'\''),('a','l',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE (directive \"vie privée et communications téléphoniques\"); et\'\'\'\'\''),('a','l',2,2,4,'223',NULL,'223','fr','\'\'\'\'\'3. Afin de prévenir la dégradation du service et l\'obstruction ou le ralentissement du trafic sur les réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les exigences minimales en matière de qualité de service imposées à une entreprise ou à des entreprises fournissant des réseaux de communications publics.\'\'\'\'\''),('a','l',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a','l',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a','l',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article \'\'\'\'\'34;\'\'\'\'\''),('a','l',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(20) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient porter sur les infractions au droit d\'auteur, d\'autres utilisations illicites, et la diffusion de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, et contre les risques d\'atteinte à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 3, de la directive 2002/22/CE (directive \"service universel\"). Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Si les États membres l\'exigent, les informations devraient aussi figurer dans les contrats.\'\'\'\'\''),('a','l',2,2,4,'207',NULL,'207','fr','\'\'\'\'\'3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès lors qu\'ils sont avertis de modifications apportées aux conditions contractuelles proposées par l\'entreprise fournissant des réseaux et/ou des services de communications électroniques. Les abonnés sont avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer leur contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('a','l',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a','l',2,2,4,'2021e1','2021e','2021e1','fr','\'\'\'\'\'- tous frais liés à \'\'\'\'\'la \'\'\'\'\'portabilité \'\'\'\'\'des \'\'\'\'\'numéros \'\'\'\'\'et \'\'\'\'\'autres identifiants,\'\'\'\'\''),('a','l',2,2,4,'3312','332','3312','fr','\'\'\'\'\'Les États membres veillent notamment à ce que \'\'\'\'\'les <s>parties intéressées peuvent mettre en place, en suivant les orientations des </s>autorités réglementaires \'\'\'\'\'nationales établissent un mécanisme de consultation garantissant que, lorsqu\'elles statuent sur \'\'\'\'\'des \'\'\'\'\'questions relatives aux droits des utilisateurs finals \'\'\'\'\'et \'\'\'\'\'des consommateurs en ce qui concerne \'\'\'\'\'les <s>prestataires de </s>services \'\'\'\'\'de communications électroniques accessibles au public, les intérêts \'\'\'\'\'des \'\'\'\'\'consommateurs \'\'\'\'\'en \'\'\'\'\'matière \'\'\'\'\'de \'\'\'\'\'communications électroniques soient dûment pris \'\'\'\'\'en \'\'\'\'\'compte.\'\'\'\'\''),('a','l',2,2,4,'341','341','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'disponibles \'\'\'\'\'pour \'\'\'\'\'traiter \'\'\'\'\'les litiges non résolus \'\'\'\'\'entre les \'\'\'\'\'consommateurs et \'\'\'\'\'les entreprises \'\'\'\'\'qui \'\'\'\'\'fournissent \'\'\'\'\'des \'\'\'\'\'réseaux et/ou services \'\'\'\'\'de \'\'\'\'\'communications électroniques, qui résultent de l\'application de \'\'\'\'\'la présente \'\'\'\'\'directive, en ce qui concerne les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de ces réseaux et/ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('a','l',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('a','l',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('a','l',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales \'\'\'\'\'soient en mesure d\'exiger des entreprises fournissant des réseaux et/ou services de communications électroniques \'\'\'\'\'la \'\'\'\'\'publication \'\'\'\'\'d\'informations \'\'\'\'\'transparentes, comparables, adéquates et actualisées, conformément à l\'annexe II, concernant les prix et les tarifs pratiqués, ainsi que les conditions générales applicables, en ce qui concerne l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis par lesdites entreprises aux \'\'\'\'\'utilisateurs \'\'\'\'\'finals \'\'\'\'\'et aux consommateurs \'\'\'\'\'et l\'utilisation \'\'\'\'\'de \'\'\'\'\'ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces informations sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('a','l',2,2,4,'3311','331','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des consommateurs (y compris, notamment, des utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés), des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a','l',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a','l',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.\'\'\'\'\''),('a','l',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services,\'\'\'\'\''),('a','l',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('a','l',2,2,4,'203','203',NULL,'fr','<s>3. Lorsque des contrats sont conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent une connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, ceux-ci doivent également contenir les informations visées au paragraphe 2. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('a','l',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services \'\'\'\'\'et sur les mesures prises pour garantir un accès comparable aux \'\'\'\'\'utilisateurs \'\'\'\'\'finals handicapés. \'\'\'\'\'Ces informations sont \'\'\'\'\'fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a','l',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et\'\'\'\'\''),('a','l',2,2,4,'2021e',NULL,'2021e','fr','\'\'\'\'\'e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:\'\'\'\'\''),('a','l',2,2,4,'213',NULL,'213','fr','\'\'\'\'\'2. Les autorités réglementaires nationales encouragent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de plans alternatifs d\'utilisation, par exemple au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales puissent assurer la disponibilité de ces guides ou techniques, en particulier lorsqu\'ils ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou des services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides ou techniques.\'\'\'\'\''),('a','l',2,2,4,'332',NULL,'332','fr','\'\'\'\'\'2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.\'\'\'\'\''),('a','l',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('a','l',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('a','l',2,2,4,'2141',NULL,'2141','fr','\'\'\'\'\'3. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à, notamment:\'\'\'\'\''),('a','l',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a','l',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur,\'\'\'\'\''),('a','l',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('a','l',2,1,3,'0941','094','0941','fr','4. \'\'\'\'\'Sauf disposition contraire du deuxième alinéa, les \'\'\'\'\'États membres veillent à ce que \'\'\'\'\'tous les types \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes \'\'\'\'\'de <s>l\'assignation des </s>fréquences \'\'\'\'\'disponibles pour les services de communications électroniques, \'\'\'\'\'conformément à \'\'\'\'\'leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('a','l',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire;\'\'\'\'\''),('a','l',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.\'\'\'\'\''),('a','l',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'5. Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et proportionnés, dont les suivants:\'\'\'\'\''),('a','l',2,1,3,'0931','093','0931','fr','3. \'\'\'\'\'Sauf disposition contraire du deuxième alinéa, les \'\'\'\'\'États membres \'\'\'\'\'veillent à ce que tous les types de technologies utilisés \'\'\'\'\'pour les \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences et au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('a','l',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a','l',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) préserver la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('a','l',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a','l',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a','l',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a','l',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a','l',2,1,3,'0812','0812','0812','fr','\'\'\'\'\'Sauf disposition contraire de l\'article 9 concernant les radiofréquences, les \'\'\'\'\'États membres \'\'\'\'\'tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et \'\'\'\'\'veillent à ce que les autorités réglementaires \'\'\'\'\'nationales en fassent de même \'\'\'\'\'dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, notamment celles \'\'\'\'\'destinées à \'\'\'\'\'assurer une concurrence \'\'\'\'\'effective.\'\'\'\'\''),('a','l',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('a','l',2,1,3,'095',NULL,'095','fr','\'\'\'\'\'5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4 et rendent publics les résultats de ces réexamens.\'\'\'\'\''),('a','l',2,1,3,'0932c',NULL,'0932c','fr','\'\'\'\'\'d) optimiser le partage des radiofréquences,\'\'\'\'\''),('a','l',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('a','l',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'e) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('a','l',2,1,3,'0943',NULL,'0943','fr','\'\'\'\'\'Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être prise que si elle se justifie par la nécessité de protéger des services visant à assurer la sauvegarde de la vie humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('a','l',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a','l',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a','l',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.\'\'\'\'\''),('a','l',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.\'\'\'\'\''),('a','l',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques;'),('a','l',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a','l',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('a','l',2,1,3,'0942',NULL,'0942','fr','\'\'\'\'\'Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini par les États membres conformément au droit communautaire, tel que notamment, mais pas exclusivement:\'\'\'\'\''),('a','l',2,1,3,'0932b',NULL,'0932b','fr','\'\'\'\'\'b) protéger la santé publique contre les champs électromagnétiques,\'\'\'\'\''),('a','l',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements efficaces et des innovations dans des infrastructures nouvelles et améliorées, notamment en tenant compte des risques d\'investissement;\'\'\'\'\''),('a','l',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a','l',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres promeuvent l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences sont utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci, </s>et \'\'\'\'\'effective, et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent \'\'\'\'\'conformément à la décision n° 676/2002/CE (décision \"spectre radioélectrique\").'),('a','l',2,1,3,'0932d',NULL,'0932d','fr','\'\'\'\'\'f) réaliser un objectif d\'intérêt général conformément au paragraphe 4.\'\'\'\'\''),('a','l',2,1,3,'083d','083d','083d','fr','d) en coopérant entre elles ainsi qu\'avec la \'\'\'\'\'Commission et le GERT, \'\'\'\'\'afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a','l',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment \'\'\'\'\'des personnes handicapées, des personnes âgées et des personnes ayant des besoins sociaux spécifiques;\'\'\'\'\''),('a','l',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les \'\'\'\'\'personnes handicapées, les personnes âgées et les personnes ayant des besoins sociaux spécifiques, \'\'\'\'\'retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a','l',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou\'\'\'\'\''),('a','l',2,1,3,'0932',NULL,'0932','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés pour les services de communications électroniques si cela est nécessaire pour:\'\'\'\'\''),('a','l',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et</s>'),('a','l',2,1,3,'0932a',NULL,'0932a','fr','\'\'\'\'\'a) éviter le brouillage préjudiciable,\'\'\'\'\''),('a','l',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('a','l',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a','l',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('a','l',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('a','l',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a','l',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a','l',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'c) assurer la qualité technique du service,\'\'\'\'\''),('a','l',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a','l',2,1,3,'0961',NULL,'0961','fr','\'\'\'\'\'6. Les paragraphes 3 et 4 s\'appliquent au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales et aux droits individuels d\'utilisation des radiofréquences octroyés après le ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('a','l',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sauvegarde de la vie humaine;\'\'\'\'\''),('a','l',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics.'),('a','l',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les \'\'\'\'\'services \'\'\'\'\'de communications électroniques'),('a','l',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('a','l',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a','l',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('a','l',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('a','l',2,2,5,'022h','022h','022h','fr','\'\'\'\'\'g) \'\'\'\'\'“courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('a','l',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'7. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.).\'\'\'\'\''),('a','l',0,2,5,'04','04','04','fr','Article 4 − \'\'\'\'\'Sécurité des traitements\'\'\'\'\''),('a','l',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('a','l',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'h) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('a','l',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a','l',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('a','l',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a','l',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('a','l',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a','l',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('a','l',2,2,5,'15@A2',NULL,'15@A2','fr','\'\'\'\'\'2. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux aient le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.\'\'\'\'\''),('a','l',1,2,5,'15@A:36',NULL,'15@A:36','fr','\'\'\'\'\'(54) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté exige des compétences de mise en œuvre et d\'exécution efficaces afin d\'encourager le respect des règles. Les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux compétents devraient être dotés de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment du pouvoir d\'obtenir toutes les informations utiles dont ils pourraient avoir besoin pour statuer sur les plaintes et infliger des sanctions en cas de non-respect.\'\'\'\'\''),('a','l',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a','l',2,2,5,'022e','022e',NULL,'fr','<s>e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle en temps réel;</s>'),('a','l',2,2,5,'053','053','053','fr','3. Les États membres garantissent que \'\'\'\'\'le stockage d\'informations \'\'\'\'\'ou \'\'\'\'\'l\'accès \'\'\'\'\'à des informations \'\'\'\'\'déjà \'\'\'\'\'stockées dans l\'équipement terminal d\'un abonné ou d\'un utilisateur ne soit \'\'\'\'\'permis \'\'\'\'\'qu\'à condition que l\'abonné ou \'\'\'\'\'l\'utilisateur \'\'\'\'\'soit muni, dans le respect de la directive 95/46/CE, d\'une information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il \'\'\'\'\'ait le droit de refuser un tel traitement par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a','l',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a','l',2,2,5,'15@A4',NULL,'15@A4','fr','\'\'\'\'\'4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des recommandations, après consultation de l\'ENISA, du groupe de l\'article 29 et des autorités réglementaires compétentes.\'\'\'\'\''),('a','l',2,2,5,'022g','022g','022g','fr','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a','l',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel, et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('a','l',2,2,5,'044',NULL,'044','fr','\'\'\'\'\'5. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 4, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA), et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('a','l',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a','l',2,2,5,'15@A1',NULL,'15@A1','fr','\'\'\'\'\'1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. Les États membres notifient ces dispositions à la Commission au plus tard le ...(La date visée à l\'article 4, paragraphe 1.) , et toute modification ultérieure les concernant dans les meilleurs délais.\'\'\'\'\''),('a','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('a','l',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a','l',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a','l',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a','l',2,2,5,'063','063','063','fr','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a','l',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a','l',2,2,5,'181','181',NULL,'fr','<s>Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('a','l',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('a','l',1,2,5,'03:28',NULL,'03:28','fr','\'\'\'\'\'(44) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui pourraient être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE (directive \"vie privée et communications électroniques\"), notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.\'\'\'\'\''),('a','l',1,2,5,'043:29',NULL,'043:29','fr','\'\'\'\'\'(47) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer les risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation, le nombre d\'abonnés concernés et les dommages que les abonnés pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte à l\'intégrité physique). Les abonnés concernés par des incidents touchant à la sécurité susceptibles d\'entraîner des risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à la violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('a','l',2,2,5,'022f','022f','022f','fr','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a','l',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a','l',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('a','l',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a','l',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a','l',2,2,5,'0431',NULL,'0431','fr','\'\'\'\'\'3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public évalue l\'étendue de la violation ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et l\'abonné concerné de la violation en question, compte tenu des règles applicables fixées par l\'autorité nationale compétente conformément au paragraphe 4.\'\'\'\'\''),('a','l',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a','l',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné de la violation.\'\'\'\'\''),('a','l',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('a','l',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(41) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à des fins de détection, de localisation et d\'élimination d\'erreurs et de défaillances du réseau ainsi que de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('a','l',2,2,5,'043@A',NULL,'043@A','fr','\'\'\'\'\'4. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles la notification de la violation de données à caractère personnel par le fournisseur d\'un service de communications électroniques accessible au public est nécessaire, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('a','l',2,2,5,'15@A3',NULL,'15@A3','fr','\'\'\'\'\'3. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment du pouvoir d\'obtenir toute information pertinente dont ils peuvent avoir besoin, afin de surveiller et de contrôler le respect des dispositions nationales adoptées en application de la présente directive.\'\'\'\'\''),('a','l',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a','l',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a','l',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a','l',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('a','l',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a','l',0,2,5,'15@A',NULL,'15@A','fr','\'\'\'\'\'Article 15 bis − Mise en œuvre et contrôle de l\'application\'\'\'\'\''),('b','l',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','l',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','l',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','l',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('b','l',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('b','l',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','l',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','l',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','l',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'particulières \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE \'\'\'\'\'(directive \"cadre\").\'\'\'\'\''),('b','l',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','l',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, tours et autres constructions de soutènement, \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('b','l',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès \'\'\'\'\'de gros \'\'\'\'\'aux \'\'\'\'\'infrastructures de réseaux, y compris l\'accès dégroupé \'\'\'\'\'à \'\'\'\'\'la boucle locale en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','l',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','l',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. \'\'\'\'\'Ces \'\'\'\'\'mesures, qui \'\'\'\'\'visent à \'\'\'\'\'modifier des éléments non essentiels de la présente \'\'\'\'\'directive, \'\'\'\'\'sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('b','l',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','l',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('b','l',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficace;\'\'\'\'\''),('b','l',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','l',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','l',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','l',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','l',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','l',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b','l',2,1,1,'091','091','091','fr','<s>1. </s>Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('b','l',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','l',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','l',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('b','l',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','l',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('b','l',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('b','l',2,2,4,'206','206',NULL,'fr','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','l',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('b','l',2,2,4,'2021h','2021h','2021h','fr','h) \'\'\'\'\'le type de mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise <s>qui fournit le raccordement et/ou les services </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','l',2,2,4,'332@A',NULL,'332@A','fr','\'\'\'\'\'3. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 1.\'\'\'\'\''),('b','l',1,2,4,'33:25','33:25','33:25','fr','\'\'\'\'\'(39) \'\'\'\'\'Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. \'\'\'\'\'De plus, un mécanisme pourrait être mis en place en vue \'\'\'\'\'de \'\'\'\'\'permettre une coopération appropriée sur \'\'\'\'\'des \'\'\'\'\'questions relatives à \'\'\'\'\'la \'\'\'\'\'promotion \'\'\'\'\'de \'\'\'\'\'contenus licites. Les éventuelles procédures \'\'\'\'\'de \'\'\'\'\'coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique \'\'\'\'\'de <s>son article 3, paragraphe 3, point f) relatives à </s>l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('b','l',2,2,4,'2141e',NULL,'2141e','fr','\'\'\'\'\'d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services qui leur sont destinés.\'\'\'\'\''),('b','l',2,2,4,'214@A1',NULL,'214@A1','fr','\'\'\'\'\'4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont fournies par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','l',2,2,4,'2812','2812','2812','fr','\'\'\'\'\'2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement ou d\'autres services.\'\'\'\'\''),('b','l',2,2,4,'2022','2022','2022','fr','Les États membres peuvent \'\'\'\'\'également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.\'\'\'\'\''),('b','l',2,2,4,'334','334',NULL,'fr','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','l',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte \'\'\'\'\'que les utilisateurs finals puissent:\'\'\'\'\''),('b','l',2,2,4,'2021b3',NULL,'2021b3','fr','\'\'\'\'\'- les niveaux minimaux de qualité des services offerts, à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,\'\'\'\'\''),('b','l',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;\'\'\'\'\''),('b','l',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('b','l',2,2,4,'201','201',NULL,'fr','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','l',2,2,4,'2141d',NULL,'2141d','fr','\'\'\'\'\'c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE (directive \"vie privée et communications téléphoniques\"); et\'\'\'\'\''),('b','l',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','l',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b','l',1,2,4,'20:12@C',NULL,'20:12@C','fr','\'\'\'\'\'(20) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient porter sur les infractions au droit d\'auteur, d\'autres utilisations illicites, et la diffusion de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, et contre les risques d\'atteinte à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 3, de la directive 2002/22/CE (directive \"service universel\"). Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Si les États membres l\'exigent, les informations devraient aussi figurer dans les contrats.\'\'\'\'\''),('b','l',2,2,4,'207','207','207','fr','\'\'\'\'\'3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer \'\'\'\'\'leur \'\'\'\'\'contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('b','l',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','l',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des \'\'\'\'\'questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les \'\'\'\'\'intérêts des consommateurs en matière de communications \'\'\'\'\'électroniques soient dûment pris en compte.\'\'\'\'\''),('b','l',2,2,4,'2141c',NULL,'2141c','fr','\'\'\'\'\'b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('b','l',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des consommateurs (y compris, notamment, des utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés), des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','l',2,2,4,'2021b4',NULL,'2021b4','fr','\'\'\'\'\'- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services,\'\'\'\'\''),('b','l',2,2,4,'203','203',NULL,'fr','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','l',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services \'\'\'\'\'et sur les mesures prises pour garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','l',2,2,4,'2021e',NULL,'2021e','fr','\'\'\'\'\'e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:\'\'\'\'\''),('b','l',2,2,4,'211','211',NULL,'fr','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','l',2,2,4,'2141','214','2141','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques \'\'\'\'\'à, notamment:\'\'\'\'\''),('b','l',2,2,4,'204','204','204','fr','\'\'\'\'\'2. \'\'\'\'\'Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement \'\'\'\'\'informés, \'\'\'\'\'avant de conclure un \'\'\'\'\'contrat, des restrictions d\'accès aux services d\'urgence \'\'\'\'\'et \'\'\'\'\'de toute modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('b','l',2,2,4,'2021','2021','2021','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de communications électroniques \'\'\'\'\'accessibles au public, \'\'\'\'\'les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant \'\'\'\'\'une telle connexion et/ou \'\'\'\'\'de tels \'\'\'\'\'services. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, détaillée et aisément accessible, \'\'\'\'\'au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('b','l',2,2,4,'2021b','2021b','2021b','fr','b) <s>le service fourni, </s>les \'\'\'\'\'services fournis, y compris notamment:\'\'\'\'\''),('b','l',1,2,4,'20:14@B',NULL,'20:14@B','fr','\'\'\'\'\'(23) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les autres directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\")(JO L 178 du 17.7.2000, p. 1.) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.\'\'\'\'\''),('b','l',1,2,4,'20:14','20:14','20:14','fr','\'\'\'\'\'(22) \'\'\'\'\'Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent le contrat. En l\'absence \'\'\'\'\'de <s>services de communications électroniques. Si la </s>concurrence \'\'\'\'\'effective, \'\'\'\'\'les autorités réglementaires nationales devraient \'\'\'\'\'recourir aux \'\'\'\'\'mesures correctives \'\'\'\'\'dont elles disposent en vertu de \'\'\'\'\'la directive 2002/19/CE \'\'\'\'\'(directive \"accès\") \'\'\'\'\'afin de garantir que l\'accès des utilisateurs à \'\'\'\'\'certains \'\'\'\'\'types de contenu ou d\'application \'\'\'\'\'particuliers \'\'\'\'\'n\'est pas restreint de manière déraisonnable.'),('b','l',2,2,4,'3411','3411','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'disponibles \'\'\'\'\'pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'qui résultent de l\'application de la présente directive, en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de \'\'\'\'\'ces \'\'\'\'\'réseaux \'\'\'\'\'et/ou \'\'\'\'\'services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('b','l',2,2,4,'2021b6',NULL,'2021b6','fr','\'\'\'\'\'- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('b','l',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs finals auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('b','l',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('b','l',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('b','l',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'compensations \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','l',2,2,4,'2811a','2811a','2811a','fr','a) <s>les utilisateurs finals puissent </s>avoir accès aux services \'\'\'\'\'utilisant des numéros non géographiques \'\'\'\'\'dans la Communauté, <s>notamment les services de la société de l\'information, </s>et \'\'\'\'\'utiliser ces services; et\'\'\'\'\''),('b','l',2,2,4,'2811b','2811b','2811b','fr','b) \'\'\'\'\'avoir accès \'\'\'\'\'à tous les numéros fournis dans la Communauté, \'\'\'\'\'y compris \'\'\'\'\'ceux des plans \'\'\'\'\'nationaux \'\'\'\'\'de numérotation <s>nationaux </s>des États membres, ceux de \'\'\'\'\'l\'ETNS \'\'\'\'\'et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('b','l',2,2,4,'2142',NULL,'2142','fr','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autorégulation ou de corégulation.\'\'\'\'\''),('b','l',2,2,4,'215','215',NULL,'fr','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','l',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu de l\'article 25, \'\'\'\'\'les \'\'\'\'\'possibilités qui s\'offrent à l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;\'\'\'\'\''),('b','l',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les réseaux, \'\'\'\'\'les États membres veillent à ce que les autorités réglementaires nationales soient \'\'\'\'\'en \'\'\'\'\'mesure de fixer \'\'\'\'\'les exigences minimales en matière de qualité de service <s>qui doivent être </s>imposées \'\'\'\'\'à une entreprise ou à des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','l',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article 34;'),('b','l',2,2,4,'2021e1','2021e','2021e1','fr','\'\'\'\'\'- tous frais liés \'\'\'\'\'à la portabilité des numéros et autres \'\'\'\'\'identifiants,\'\'\'\'\''),('b','l',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('b','l',2,2,4,'205','205',NULL,'fr','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','l',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux <s>de communication publics </s>et/ou <s>des </s>services de communications électroniques \'\'\'\'\'la publication d\'informations transparentes, \'\'\'\'\'comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que les conditions générales applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux services fournis par lesdites entreprises aux utilisateurs finals \'\'\'\'\'et \'\'\'\'\'aux consommateurs et \'\'\'\'\'l\'utilisation de \'\'\'\'\'ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces \'\'\'\'\'informations sont \'\'\'\'\'rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('b','l',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','l',2,2,4,'214@A1b',NULL,'214@A1b','fr','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','l',2,2,4,'3412','3412',NULL,'fr','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.</s>'),('b','l',2,2,4,'2822','2822',NULL,'fr','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('b','l',2,2,4,'2141a',NULL,'2141a','fr','\'\'\'\'\'a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('b','l',2,2,4,'214@A1a',NULL,'214@A1a','fr','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et\'\'\'\'\''),('b','l',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','l',2,2,4,'213','213','213','fr','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de \'\'\'\'\'plans alternatifs d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'puissent assurer \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, en particulier \'\'\'\'\'lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides <s>interactifs </s>ou \'\'\'\'\'techniques.\'\'\'\'\''),('b','l',2,2,4,'2021e2',NULL,'2021e2','fr','\'\'\'\'\'- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('b','l',2,2,4,'2821','2821',NULL,'fr','<s>2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','l',2,2,4,'2021b2',NULL,'2021b2','fr','\'\'\'\'\'- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur,\'\'\'\'\''),('b','l',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b','l',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','l',2,1,3,'084@Ae',NULL,'084@Ae','fr','\'\'\'\'\'e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','l',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('b','l',2,1,3,'084@Aa',NULL,'084@Aa','fr','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire;\'\'\'\'\''),('b','l',2,1,3,'09@C1a','09@C1a',NULL,'fr','<s>a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('b','l',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.\'\'\'\'\''),('b','l',2,1,3,'084@A',NULL,'084@A','fr','\'\'\'\'\'5. Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et proportionnés, dont les suivants:\'\'\'\'\''),('b','l',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies utilisés pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('b','l',2,1,3,'0841b','084b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','l',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;</s>'),('b','l',2,1,3,'084@Ac',NULL,'084@Ac','fr','\'\'\'\'\'c) préserver la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','l',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','l',2,1,3,'09@C1','09@C1',NULL,'fr','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:</s>'),('b','l',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','l',2,1,3,'0841','084','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','l',2,1,3,'0841d','084d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','l',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('b','l',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('b','l',2,1,3,'084@Af',NULL,'084@Af','fr','\'\'\'\'\'f) n\'imposer des obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','l',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('b','l',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces réexamens.\'\'\'\'\''),('b','l',2,1,3,'0932c','0932c','0932c','fr','\'\'\'\'\'d) \'\'\'\'\'optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('b','l',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('b','l',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'e) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('b','l',2,1,3,'0943','0943','0943','fr','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la \'\'\'\'\'sauvegarde de la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('b','l',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','l',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','l',2,1,3,'091','091','091','fr','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>de régulation </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.\'\'\'\'\''),('b','l',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.\'\'\'\'\''),('b','l',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('b','l',2,1,3,'0841a','084a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','l',2,1,3,'083c','083c',NULL,'fr','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','l',2,1,3,'0942','0942','0942','fr','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général <s>conformément au droit communautaire, </s>tel que \'\'\'\'\'défini par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'tel que notamment, mais pas exclusivement:\'\'\'\'\''),('b','l',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b','l',2,1,3,'084@Ad',NULL,'084@Ad','fr','\'\'\'\'\'d) promouvoir des investissements efficaces et des innovations dans des infrastructures nouvelles et améliorées, notamment en tenant compte des risques d\'investissement;\'\'\'\'\''),('b','l',2,1,3,'0841c','084c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','l',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences sont utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci, </s>et \'\'\'\'\'effective, et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent \'\'\'\'\'conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('b','l',2,1,3,'0932d','0932d','0932d','fr','\'\'\'\'\'f) réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','l',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','l',2,1,3,'0841e','084e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, \'\'\'\'\'des personnes \'\'\'\'\'âgées et \'\'\'\'\'des personnes \'\'\'\'\'ayant des besoins sociaux spécifiques;'),('b','l',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, \'\'\'\'\'les personnes \'\'\'\'\'âgées et \'\'\'\'\'les personnes \'\'\'\'\'ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','l',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou\'\'\'\'\''),('b','l',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'si cela est nécessaire pour:'),('b','l',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et</s>'),('b','l',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'le brouillage préjudiciable,\'\'\'\'\''),('b','l',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('b','l',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b','l',2,1,3,'084g','084g',NULL,'fr','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.</s>'),('b','l',0,1,3,'09@C','09@C',NULL,'fr','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('b','l',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('b','l',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','l',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].</s>'),('b','l',2,1,3,'084@Ab',NULL,'084@Ab','fr','\'\'\'\'\'b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','l',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','l',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','l',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'c) assurer la qualité technique du service,\'\'\'\'\''),('b','l',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','l',2,1,3,'0961','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés \'\'\'\'\'après le \'\'\'\'\'...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('b','l',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sauvegarde de la vie humaine;\'\'\'\'\''),('b','l',2,1,3,'0841f','084f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','l',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','l',3,1,2,'A1A19','A1A19','A1A19','fr','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('b','l',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b','l',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('b','l',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('b','l',2,2,5,'022h','022h','022h','fr','\'\'\'\'\'g) \'\'\'\'\'“courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('b','l',2,2,5,'066@A',NULL,'066@A','fr','\'\'\'\'\'7. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.).\'\'\'\'\''),('b','l',0,2,5,'04','04','04','fr','Article 4 − Sécurité \'\'\'\'\'des traitements\'\'\'\'\''),('b','l',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('b','l',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'h) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('b','l',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','l',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('b','l',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','l',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('b','l',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','l',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('b','l',2,2,5,'15@A2','15@A2','15@A2','fr','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','l',1,2,5,'15@A:36','15@A:36','15@A:36','fr','\'\'\'\'\'(54) \'\'\'\'\'La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et \'\'\'\'\'infliger \'\'\'\'\'des sanctions en \'\'\'\'\'cas \'\'\'\'\'de \'\'\'\'\'non-respect.\'\'\'\'\''),('b','l',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','l',2,2,5,'022e','022e',NULL,'fr','<s>e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;</s>'),('b','l',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage \'\'\'\'\'d\'informations \'\'\'\'\'ou <s>l\'obtention de </s>l\'accès à des informations déjà \'\'\'\'\'stockées \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'ne soit \'\'\'\'\'permis qu\'à condition que l\'abonné ou l\'utilisateur \'\'\'\'\'soit muni, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il ait \'\'\'\'\'le droit de refuser un tel traitement <s>lui soit donné </s>par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','l',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b','l',2,2,5,'022g','022g','022g','fr','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','l',2,2,5,'0433',NULL,'0433','fr','\'\'\'\'\'La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel, et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('b','l',2,2,5,'15@A42','15@A42',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','l',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','l',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'le ...(La \'\'\'\'\'date \'\'\'\'\'visée à l\'article 4, paragraphe 1.) , \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('b','l',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','l',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','l',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','l',2,2,5,'063','063','063','fr','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','l',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','l',2,2,5,'181','181',NULL,'fr','<s>Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('b','l',2,2,5,'0442','0442',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','l',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('b','l',1,2,5,'03:28','03:28','03:28','fr','\'\'\'\'\'(44) \'\'\'\'\'Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui \'\'\'\'\'pourraient \'\'\'\'\'être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des \'\'\'\'\'données, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications électroniques\"), \'\'\'\'\'notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','l',1,2,5,'043:29','043:29','043:29','fr','\'\'\'\'\'(47) \'\'\'\'\'Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation, le nombre d\'abonnés concernés et les dommages que les \'\'\'\'\'abonnés \'\'\'\'\'pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte à l\'intégrité physique). Les abonnés \'\'\'\'\'concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant à la sécurité \'\'\'\'\'susceptibles d\'entraîner des risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à \'\'\'\'\'la \'\'\'\'\'violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('b','l',2,2,5,'022f','022f','022f','fr','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','l',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','l',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('b','l',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','l',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','l',2,2,5,'0431','043','0431','fr','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de <s>cette violation. La notification faite à l\'abonné décrit au minimum </s>la <s>nature de la </s>violation \'\'\'\'\'ainsi que sa gravité \'\'\'\'\'et \'\'\'\'\'étudie s\'il est nécessaire d\'avertir \'\'\'\'\'l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et l\'abonné concerné \'\'\'\'\'de la violation \'\'\'\'\'en question, compte tenu des règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 4.\'\'\'\'\''),('b','l',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','l',2,2,5,'0432',NULL,'0432','fr','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné de la violation.\'\'\'\'\''),('b','l',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('b','l',1,2,5,'06:26@B',NULL,'06:26@B','fr','\'\'\'\'\'(41) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à des fins de détection, de localisation et d\'élimination d\'erreurs et de défaillances du réseau ainsi que de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('b','l',2,2,5,'043@A',NULL,'043@A','fr','\'\'\'\'\'4. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles la notification de la violation de données à caractère personnel par le fournisseur d\'un service de communications électroniques accessible au public est nécessaire, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('b','l',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que \'\'\'\'\'l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et \'\'\'\'\'de \'\'\'\'\'contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','l',2,2,5,'15@A41','15@A41','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation de \'\'\'\'\'l\'ENISA, du groupe de l\'article 29 \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','l',2,2,5,'0441','0441','044','fr','\'\'\'\'\'5. \'\'\'\'\'Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 4, \'\'\'\'\'la Commission peut, après consultation de \'\'\'\'\'l\'Agence \'\'\'\'\'européenne \'\'\'\'\'chargée de la sécurité \'\'\'\'\'des \'\'\'\'\'réseaux \'\'\'\'\'et \'\'\'\'\'de l\'information (ENISA), et \'\'\'\'\'après consultation du \'\'\'\'\'groupe de l\'article 29 et du \'\'\'\'\'contrôleur européen de la protection des données, adopter des \'\'\'\'\'recommandations \'\'\'\'\'concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('b','l',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','l',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','l',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','l',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','l',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','l',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('i','l',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('i','l',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('i','l',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger <s>tout investissement public réalisé et </s>les risques inhérents à \'\'\'\'\'l\'investissement;\'\'\'\'\''),('i','l',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('i','l',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('i','l',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('i','l',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('i','l',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('i','l',2,1,1,'1212f@A','1212f@A',NULL,'fr','<s>f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;</s>'),('i','l',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'particulières \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17, paragraphe 1, \'\'\'\'\'de la directive 2002/21/CE \'\'\'\'\'(directive \"cadre\").\'\'\'\'\''),('i','l',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('i','l',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, \'\'\'\'\'tours \'\'\'\'\'et \'\'\'\'\'autres constructions de soutènement, <s>des </s>pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('i','l',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'est soumis \'\'\'\'\'à \'\'\'\'\'des obligations au titre \'\'\'\'\'de \'\'\'\'\'l\'article 12 \'\'\'\'\'concernant l\'accès \'\'\'\'\'de gros aux infrastructures de réseaux, y compris l\'accès dégroupé à la boucle locale \'\'\'\'\'en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('i','l',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('i','l',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. \'\'\'\'\'Ces \'\'\'\'\'mesures, qui \'\'\'\'\'visent à \'\'\'\'\'modifier des éléments non essentiels de la présente \'\'\'\'\'directive, \'\'\'\'\'sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('i','l',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('i','l',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('i','l',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, \'\'\'\'\'y compris au moyen d\'une \'\'\'\'\'concurrence fondée sur \'\'\'\'\'des infrastructures économiquement efficace;\'\'\'\'\''),('i','l',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('i','l',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('i','l',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('i','l',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('i','l',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('i','l',2,1,1,'1212','1212','1212','fr','Les opérateurs \'\'\'\'\'peuvent \'\'\'\'\'notamment \'\'\'\'\'se voir \'\'\'\'\'imposer:'),('i','l',2,1,1,'091','091','091','fr','<s>1. </s>Les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les <s>restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, les </s>modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('i','l',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('i','l',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('i','l',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('i','l',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('i','l',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('i','l',2,2,4,'2231','2231','223','fr','3. \'\'\'\'\'Afin \'\'\'\'\'de <s>qualité de service et, le cas échéant, prendre d\'autres mesures afin de </s>prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les \'\'\'\'\'réseaux, \'\'\'\'\'les \'\'\'\'\'États membres veillent \'\'\'\'\'à \'\'\'\'\'ce que les autorités réglementaires nationales soient en mesure \'\'\'\'\'de \'\'\'\'\'fixer \'\'\'\'\'les \'\'\'\'\'exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service imposées à une entreprise \'\'\'\'\'ou <s>mesures prennent dûment en compte toute norme publiée conformément </s>à \'\'\'\'\'des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics.\'\'\'\'\''),('i','l',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('i','l',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('i','l',2,2,4,'2021h','2021h','2021h','fr','h) le type de \'\'\'\'\'mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise <s>qui fournit le raccordement et/ou les services </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité.\'\'\'\'\''),('i','l',2,2,4,'332@A','332@A','332@A','fr','\'\'\'\'\'3. \'\'\'\'\'Sans préjudice des \'\'\'\'\'règles \'\'\'\'\'nationales conformes \'\'\'\'\'à la législation \'\'\'\'\'communautaire visant à promouvoir des objectifs \'\'\'\'\'de la politique \'\'\'\'\'culturelle et \'\'\'\'\'des \'\'\'\'\'médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes \'\'\'\'\'peuvent favoriser la \'\'\'\'\'coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs \'\'\'\'\'qui souhaitent promouvoir les \'\'\'\'\'contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut \'\'\'\'\'également recouvrir \'\'\'\'\'la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et de l\'article 20, paragraphe \'\'\'\'\'1.\'\'\'\'\''),('i','l',1,2,4,'33:25','33:25','33:25','fr','\'\'\'\'\'(39) \'\'\'\'\'Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation \'\'\'\'\'approprié. Celui-ci pourrait \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. De plus, <s>il conviendrait de mettre en place </s>un mécanisme \'\'\'\'\'pourrait être mis en place en vue de \'\'\'\'\'permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. \'\'\'\'\'Les éventuelles procédures \'\'\'\'\'de coopération \'\'\'\'\'arrêtées selon un tel \'\'\'\'\'mécanisme ne \'\'\'\'\'devraient \'\'\'\'\'toutefois pas permettre une surveillance systématique de l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('i','l',2,2,4,'2141e','2141e','2141e','fr','\'\'\'\'\'d) \'\'\'\'\'fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services <s>existants </s>qui leur sont destinés.'),('i','l',2,2,4,'214@A1','214@A1','214@A1','fr','\'\'\'\'\'4. \'\'\'\'\'Les États membres \'\'\'\'\'peuvent exiger \'\'\'\'\'que les <s>autorités réglementaires nationales obligent les </s>entreprises visées au paragraphe \'\'\'\'\'3 communiquent gratuitement \'\'\'\'\'aux abonnés existants et nouveaux des informations d\'intérêt \'\'\'\'\'public, si besoin est. Dans ce cas, ces \'\'\'\'\'informations sont \'\'\'\'\'fournies \'\'\'\'\'par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('i','l',2,2,4,'2812','2812','2812','fr','\'\'\'\'\'2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'d\'exiger \'\'\'\'\'que, dans de tels cas, <s>y compris lorsqu\'une enquête est pendante, </s>les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant \'\'\'\'\'du raccordement \'\'\'\'\'ou d\'autres services.'),('i','l',2,2,4,'3412@A','3412@A',NULL,'fr','<s>Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.</s>'),('i','l',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Les États membres peuvent également exiger que le \'\'\'\'\'contrat comporte <s>également </s>toutes les informations \'\'\'\'\'pouvant être \'\'\'\'\'fournies par les autorités publiques compétentes \'\'\'\'\'à cette fin \'\'\'\'\'sur \'\'\'\'\'l\'utilisation des \'\'\'\'\'réseaux et \'\'\'\'\'des \'\'\'\'\'services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel, qui sont visées à l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et \'\'\'\'\'concernent \'\'\'\'\'le <s>cas du </s>service fourni.'),('i','l',2,2,4,'334','334',NULL,'fr','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation publique et après avoir consulté [xxx]. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('i','l',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a \'\'\'\'\'choisi, \'\'\'\'\'pour des raisons \'\'\'\'\'commerciales, \'\'\'\'\'de limiter l\'accès <s>par </s>des appelants situés dans \'\'\'\'\'certaines \'\'\'\'\'zones \'\'\'\'\'géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte \'\'\'\'\'que les utilisateurs finals puissent:\'\'\'\'\''),('i','l',2,2,4,'32@A','32@A',NULL,'fr','<s>Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.</s>'),('i','l',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux \'\'\'\'\'minimaux \'\'\'\'\'de qualité \'\'\'\'\'des services offerts, \'\'\'\'\'à \'\'\'\'\'savoir le délai nécessaire \'\'\'\'\'au \'\'\'\'\'raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,\'\'\'\'\''),('i','l',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les \'\'\'\'\'modes \'\'\'\'\'de paiement \'\'\'\'\'proposés \'\'\'\'\'et les éventuelles différences de coûts liées \'\'\'\'\'au mode \'\'\'\'\'de paiement;'),('i','l',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('i','l',2,2,4,'214@A2','214@A2',NULL,'fr','<s>Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.</s>'),('i','l',2,2,4,'2141d','2141d','2141d','fr','\'\'\'\'\'c) \'\'\'\'\'informer les abonnés \'\'\'\'\'de \'\'\'\'\'leur droit de \'\'\'\'\'décider de \'\'\'\'\'faire figurer \'\'\'\'\'ou non \'\'\'\'\'des données à caractère personnel les concernant dans un annuaire et \'\'\'\'\'des \'\'\'\'\'types de données \'\'\'\'\'concernées, conformément à l\'article 12 de la directive 2002/58/CE (directive \"vie privée et communications téléphoniques\"); \'\'\'\'\'et'),('i','l',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('i','l',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('i','l',1,2,4,'20:12@C','20:12@C','20:12@C','fr','\'\'\'\'\'(20) \'\'\'\'\'Pour \'\'\'\'\'prendre en compte les \'\'\'\'\'questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et \'\'\'\'\'faire \'\'\'\'\'diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations <s>devraient comporter des mises en garde </s>d\'intérêt public \'\'\'\'\'pourraient porter sur \'\'\'\'\'les infractions au droit d\'auteur, \'\'\'\'\'d\'autres utilisations illicites, et la diffusion \'\'\'\'\'de contenus préjudiciables <s>et leur diffusion </s>ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la \'\'\'\'\'communication d\'informations \'\'\'\'\'personnelles dans certaines circonstances, \'\'\'\'\'et contre les risques d\'atteinte \'\'\'\'\'à la vie privée \'\'\'\'\'et aux données \'\'\'\'\'à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe \'\'\'\'\'3, \'\'\'\'\'de la directive \'\'\'\'\'2002/22/CE (directive \"service universel\"). Ces \'\'\'\'\'informations d\'intérêt public devraient être actualisées \'\'\'\'\'aussi souvent \'\'\'\'\'que nécessaire et être présentées sous une forme <s>aisément compréhensible, </s>imprimée ou \'\'\'\'\'électronique aisément compréhensible, à déterminer par \'\'\'\'\'chaque État membre, ainsi que sur les sites \'\'\'\'\'Internet \'\'\'\'\'des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à \'\'\'\'\'communiquer \'\'\'\'\'ces informations \'\'\'\'\'normalisées \'\'\'\'\'à <s>la disposition de </s>tous leurs clients <s>d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion </s>de \'\'\'\'\'la façon qu\'elles jugent appropriée. Si \'\'\'\'\'les \'\'\'\'\'États membres l\'exigent, \'\'\'\'\'les <s>autorités compétentes et être pris en charge par celles-ci. Les </s>informations devraient aussi figurer dans \'\'\'\'\'les contrats.\'\'\'\'\''),('i','l',2,2,4,'207','207','207','fr','\'\'\'\'\'3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer \'\'\'\'\'leur \'\'\'\'\'contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('i','l',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('i','l',2,2,4,'2811b@A','2811b@A',NULL,'fr','<s>b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.</s>'),('i','l',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des questions \'\'\'\'\'relatives \'\'\'\'\'aux \'\'\'\'\'droits des \'\'\'\'\'utilisateurs finals \'\'\'\'\'et des consommateurs \'\'\'\'\'en \'\'\'\'\'ce qui concerne \'\'\'\'\'les \'\'\'\'\'services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.\'\'\'\'\''),('i','l',2,2,4,'2141c','2141c','2141c','fr','\'\'\'\'\'b) \'\'\'\'\'informer les abonnés de toute modification <s>aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à </s>des \'\'\'\'\'politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('i','l',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des \'\'\'\'\'consommateurs (y compris, notamment, \'\'\'\'\'des \'\'\'\'\'utilisateurs finals handicapés), des \'\'\'\'\'fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('i','l',1,2,4,'20:14@C','20:14@C',NULL,'fr','<s>(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.</s>'),('i','l',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance \'\'\'\'\'offerts \'\'\'\'\'et \'\'\'\'\'les services \'\'\'\'\'d\'assistance \'\'\'\'\'fournis, \'\'\'\'\'ainsi que \'\'\'\'\'les modalités permettant \'\'\'\'\'de contacter \'\'\'\'\'ces services,\'\'\'\'\''),('i','l',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services <s>à l\'attention des utilisateurs finals </s>et sur les mesures prises pour \'\'\'\'\'garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('i','l',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'fr','<s>Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.</s>'),('i','l',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y compris:'),('i','l',2,2,4,'282@A','282@A',NULL,'fr','<s>2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.</s>'),('i','l',2,2,4,'2141','2141','2141','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent <s>un raccordement à un réseau public de communications électroniques et/ou </s>des services de communications électroniques à, \'\'\'\'\'notamment:\'\'\'\'\''),('i','l',2,2,4,'2021b1','2021b1',NULL,'fr','<s>- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,</s>'),('i','l',2,2,4,'204',NULL,'204','fr','\'\'\'\'\'2. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation de l\'appelant sont transmises ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés, avant de conclure un contrat, des restrictions d\'accès aux services d\'urgence et de toute modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('i','l',2,2,4,'2021','2021','2021','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services de communications \'\'\'\'\'électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant \'\'\'\'\'une telle connexion et/ou \'\'\'\'\'de tels \'\'\'\'\'services. \'\'\'\'\'Le contrat précise, sous une forme claire, \'\'\'\'\'détaillée \'\'\'\'\'et \'\'\'\'\'aisément \'\'\'\'\'accessible, au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('i','l',1,2,4,'20:14@D','20:14@D',NULL,'fr','<s>(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.</s>'),('i','l',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'les services fournis, \'\'\'\'\'y compris \'\'\'\'\'notamment:\'\'\'\'\''),('i','l',1,2,4,'20:14@B','20:14@B','20:14@B','fr','\'\'\'\'\'(23) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux \'\'\'\'\'conformément au \'\'\'\'\'droit national matériel et procédural. Il incombe aux <s>autorités compétentes des </s>États membres, et non aux fournisseurs de réseaux \'\'\'\'\'ou \'\'\'\'\'de services de communications électroniques, de décider, dans le respect <s>scrupuleux du droit, </s>de la \'\'\'\'\'légalité, si les \'\'\'\'\'contenus, \'\'\'\'\'les \'\'\'\'\'applications \'\'\'\'\'ou les services sont licites ou dangereux. \'\'\'\'\'La directive \'\'\'\'\'\"cadre\" et les autres directives particulières s\'appliquent \'\'\'\'\'sans préjudice de la directive 2000/31/CE \'\'\'\'\'du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans \'\'\'\'\'le \'\'\'\'\'marché intérieur (\"directive sur le \'\'\'\'\'commerce \'\'\'\'\'électronique\")(JO L 178 du 17.7.2000, p. 1.) \'\'\'\'\'qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services \'\'\'\'\'intermédiaires, tels \'\'\'\'\'qu\'ils \'\'\'\'\'y sont définis.\'\'\'\'\''),('i','l',1,2,4,'20:14','20:14','20:14','fr','\'\'\'\'\'(22) \'\'\'\'\'Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent \'\'\'\'\'le \'\'\'\'\'contrat. En l\'absence \'\'\'\'\'de \'\'\'\'\'concurrence effective, \'\'\'\'\'les \'\'\'\'\'autorités réglementaires nationales devraient recourir aux mesures correctives dont elles disposent \'\'\'\'\'en vertu de la directive \'\'\'\'\'2002/19/CE \'\'\'\'\'(directive \'\'\'\'\'\"accès\") afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('i','l',2,2,4,'3411','3411','341','fr','1. Les États membres veillent à ce que des <s>organes indépendants proposent des </s>procédures extrajudiciaires transparentes, simples et peu onéreuses \'\'\'\'\'soient disponibles \'\'\'\'\'pour traiter les litiges \'\'\'\'\'non résolus \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'qui résultent de l\'application de la présente directive, en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de \'\'\'\'\'ces \'\'\'\'\'réseaux \'\'\'\'\'et/ou \'\'\'\'\'services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et <s>tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres </s>peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('i','l',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction <s>d\'utilisation des équipements terminaux </s>imposée par le \'\'\'\'\'fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('i','l',1,2,4,'20:14@A','20:14@A',NULL,'fr','<s>(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.</s>'),('i','l',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs <s>finals, y compris les utilisateurs </s>finals <s>handicapés, </s>auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('i','l',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('i','l',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'compensations \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('i','l',2,2,4,'2811a',NULL,'2811a','fr','\'\'\'\'\'a) avoir accès aux services utilisant des numéros non géographiques dans la Communauté, et utiliser ces services; et\'\'\'\'\''),('i','l',2,2,4,'2141b','2141b',NULL,'fr','<s>b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;</s>'),('i','l',2,2,4,'2021b5','2021b5',NULL,'fr','<s>- le délai nécessaire au raccordement initial, et</s>'),('i','l',2,2,4,'2811b','2811b','2811b','fr','b) \'\'\'\'\'avoir accès \'\'\'\'\'à tous les numéros fournis dans la Communauté, \'\'\'\'\'y compris \'\'\'\'\'ceux des plans \'\'\'\'\'nationaux \'\'\'\'\'de numérotation <s>nationaux </s>des États membres, ceux de \'\'\'\'\'l\'ETNS \'\'\'\'\'et les numéros universels de libre appel international (UIFN).'),('i','l',2,2,4,'2232','2232',NULL,'fr','<s>La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('i','l',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures \'\'\'\'\'d\'autorégulation \'\'\'\'\'ou de \'\'\'\'\'corégulation.\'\'\'\'\''),('i','l',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu \'\'\'\'\'de \'\'\'\'\'l\'article 25, les possibilités qui s\'offrent à \'\'\'\'\'l\'abonné de faire figurer ou non ses données \'\'\'\'\'à caractère personnel \'\'\'\'\'dans un annuaire et les données concernées;'),('i','l',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article 34;'),('i','l',2,2,4,'2021e1','2021e1','2021e1','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'liés \'\'\'\'\'à la portabilité des numéros et autres \'\'\'\'\'identifiants,\'\'\'\'\''),('i','l',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('i','l',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques \'\'\'\'\'la publication d\'informations \'\'\'\'\'transparentes, comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que \'\'\'\'\'les <s>frais dus au moment de la résiliation du contrat et des informations sur les </s>conditions générales \'\'\'\'\'applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis \'\'\'\'\'par lesdites entreprises \'\'\'\'\'aux utilisateurs finals et aux consommateurs <s>conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète </s>et \'\'\'\'\'l\'utilisation de ces services. \'\'\'\'\'Les autorités réglementaires nationales peuvent \'\'\'\'\'fixer \'\'\'\'\'des exigences supplémentaires \'\'\'\'\'quant à \'\'\'\'\'la forme sous laquelle ces informations \'\'\'\'\'sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('i','l',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('i','l',2,2,4,'3412','3412',NULL,'fr','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.</s>'),('i','l',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité \'\'\'\'\'individuelle, \'\'\'\'\'à la <s>protection de la </s>vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel \'\'\'\'\'lors de \'\'\'\'\'l\'utilisation des services de communications électroniques.'),('i','l',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'fr','<s>(b ter) Logiciels de protection</s>'),('i','l',2,2,4,'2822','2822',NULL,'fr','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('i','l',2,2,4,'2141a','2141a','2141a','fr','a) communiquer \'\'\'\'\'aux abonnés \'\'\'\'\'les informations sur les tarifs applicables <s>aux abonnés </s>concernant \'\'\'\'\'un \'\'\'\'\'numéro ou \'\'\'\'\'un \'\'\'\'\'service soumis à des conditions tarifaires particulières; pour \'\'\'\'\'certaines \'\'\'\'\'catégories <s>déterminées </s>de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies \'\'\'\'\'immédiatement \'\'\'\'\'avant de connecter l\'appel;'),('i','l',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, \'\'\'\'\'en particulier lorsqu\'ils peuvent \'\'\'\'\'porter atteinte \'\'\'\'\'au respect des \'\'\'\'\'droits et \'\'\'\'\'des \'\'\'\'\'libertés d\'autrui, y compris \'\'\'\'\'les atteintes aux \'\'\'\'\'droits d\'auteur et \'\'\'\'\'aux \'\'\'\'\'droits voisins, et \'\'\'\'\'les conséquences juridiques de ces utilisations; \'\'\'\'\'et'),('i','l',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('i','l',2,2,4,'213','213','213','fr','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de \'\'\'\'\'plans alternatifs d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'puissent assurer \'\'\'\'\'la disponibilité de ces guides ou techniques, \'\'\'\'\'en particulier lorsqu\'ils ne sont pas disponibles sur le marché \'\'\'\'\'gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides <s>interactifs </s>ou \'\'\'\'\'techniques.\'\'\'\'\''),('i','l',2,2,4,'2021e2','2021e2','2021e2','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'dus \'\'\'\'\'au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('i','l',2,2,4,'2821','2821',NULL,'fr','<s>2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('i','l',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les \'\'\'\'\'politiques de gestion du trafic appliquées \'\'\'\'\'par le \'\'\'\'\'fournisseur,\'\'\'\'\''),('i','l',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('i','l',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'fr','<s>Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.</s>'),('i','l',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des \'\'\'\'\'situations en matière de \'\'\'\'\'concurrence et \'\'\'\'\'de consommation \'\'\'\'\'dans les différentes zones géographiques d\'un État membre;'),('i','l',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, \'\'\'\'\'conformément à \'\'\'\'\'leur plan national \'\'\'\'\'d\'attribution des fréquences et \'\'\'\'\'au règlement \'\'\'\'\'des \'\'\'\'\'radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('i','l',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité \'\'\'\'\'réglementaire;\'\'\'\'\''),('i','l',2,1,3,'09@C1a','09@C1a',NULL,'fr','<s>a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('i','l',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.\'\'\'\'\''),('i','l',2,1,3,'084@A','084@A','084@A','fr','\'\'\'\'\'5. \'\'\'\'\'Afin de poursuivre les objectifs \'\'\'\'\'généraux \'\'\'\'\'visés aux paragraphes 2, 3 et 4, les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales appliquent des principes \'\'\'\'\'réglementaires \'\'\'\'\'objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés, \'\'\'\'\'dont les suivants:'),('i','l',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies \'\'\'\'\'utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, \'\'\'\'\'conformément à \'\'\'\'\'leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences et au règlement des radiocommunications \'\'\'\'\'de l\'UIT.'),('i','l',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('i','l',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis;</s>'),('i','l',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) \'\'\'\'\'préserver \'\'\'\'\'la concurrence au profit des consommateurs et promouvoir, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'une concurrence fondée sur les infrastructures;'),('i','l',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('i','l',2,1,3,'09@C1','09@C1',NULL,'fr','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:</s>'),('i','l',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('i','l',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('i','l',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('i','l',2,1,3,'09@C1d','09@C1d',NULL,'fr','<s>d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.</s>'),('i','l',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les \'\'\'\'\'radiofréquences, \'\'\'\'\'les <s>objectifs énoncés aux paragraphes 2 à 4, les </s>États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('i','l',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations \'\'\'\'\'réglementaires \'\'\'\'\'ex ante que lorsqu\'il n\'y a pas de concurrence \'\'\'\'\'effective \'\'\'\'\'et \'\'\'\'\'durable, \'\'\'\'\'et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('i','l',2,1,3,'0841g','0841g',NULL,'fr','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).</s>'),('i','l',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions <s>et des mesures </s>visées aux paragraphes 3 et 4 et rendent publics les résultats de ces \'\'\'\'\'réexamens.\'\'\'\'\''),('i','l',2,1,3,'0932c','0932c','0932c','fr','\'\'\'\'\'d) \'\'\'\'\'optimiser le partage des radiofréquences,'),('i','l',2,1,3,'09@C1A','09@C1A',NULL,'fr','<s>-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;</s>'),('i','l',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('i','l',2,1,3,'0932c@A','0932c@A','0932c@A','fr','\'\'\'\'\'e) \'\'\'\'\'sauvegarder \'\'\'\'\'l\'efficacité de \'\'\'\'\'l\'utilisation \'\'\'\'\'du spectre, ou\'\'\'\'\''),('i','l',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la \'\'\'\'\'sauvegarde de la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('i','l',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('i','l',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('i','l',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'à l\'article 8. \'\'\'\'\'Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>de régulation </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils \'\'\'\'\'respectent les \'\'\'\'\'accords internationaux \'\'\'\'\'applicables \'\'\'\'\'et peuvent tenir compte de considérations \'\'\'\'\'d\'intérêt public.\'\'\'\'\''),('i','l',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.\'\'\'\'\''),('i','l',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('i','l',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('i','l',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini \'\'\'\'\'par les États membres \'\'\'\'\'conformément au droit communautaire, tel que \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('i','l',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('i','l',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements \'\'\'\'\'efficaces \'\'\'\'\'et \'\'\'\'\'des innovations \'\'\'\'\'dans des infrastructures nouvelles et \'\'\'\'\'améliorées, \'\'\'\'\'notamment en \'\'\'\'\'tenant compte \'\'\'\'\'des <s>investissements et en veillant à une répartition des </s>risques \'\'\'\'\'d\'investissement;\'\'\'\'\''),('i','l',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('i','l',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences sont utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci </s>et \'\'\'\'\'effective, et que \'\'\'\'\'le consommateur \'\'\'\'\'en retire des bénéfices \'\'\'\'\'tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, \'\'\'\'\'les États membres \'\'\'\'\'agissent conformément <s>aux articles 8 ter et 9 quater de la présente directive et </s>à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('i','l',2,1,3,'0932d','0932d','0932d','fr','\'\'\'\'\'f) \'\'\'\'\'réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('i','l',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('i','l',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, \'\'\'\'\'des personnes \'\'\'\'\'âgées et \'\'\'\'\'des personnes \'\'\'\'\'ayant des besoins sociaux spécifiques;'),('i','l',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, \'\'\'\'\'les personnes \'\'\'\'\'âgées et \'\'\'\'\'les personnes \'\'\'\'\'ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité;\'\'\'\'\''),('i','l',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou\'\'\'\'\''),('i','l',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'réseau de radiocommunications et de technologie sans fil \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'si cela est nécessaire \'\'\'\'\'pour:'),('i','l',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et</s>'),('i','l',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'le brouillage préjudiciable,\'\'\'\'\''),('i','l',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('i','l',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('i','l',0,1,3,'09@C','09@C',NULL,'fr','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('i','l',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('i','l',2,1,3,'0841g@A','0841g@A',NULL,'fr','<s>g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.</s>'),('i','l',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, visant à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.</s>'),('i','l',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce \'\'\'\'\'que, \'\'\'\'\'dans des circonstances similaires, \'\'\'\'\'il n\'y ait \'\'\'\'\'pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('i','l',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('i','l',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('i','l',2,1,3,'0932b@A','0932b@A','0932b@A','fr','\'\'\'\'\'c) assurer \'\'\'\'\'la qualité technique \'\'\'\'\'du service,\'\'\'\'\''),('i','l',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('i','l',2,1,3,'0961','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés \'\'\'\'\'après le \'\'\'\'\'...(Date \'\'\'\'\'de transposition de la \'\'\'\'\'directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('i','l',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sauvegarde de la vie humaine;\'\'\'\'\''),('i','l',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('i','l',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('i','l',3,1,2,'A1A19',NULL,'A1A19','fr','\'\'\'\'\'19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('i','l',3,1,2,'A1A',NULL,'A1A','fr','\'\'\'\'\'A. Conditions dont peut être assortie une autorisation générale\'\'\'\'\''),('i','l',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('i','l',2,2,5,'022h','022h','022h','fr','\'\'\'\'\'g) \'\'\'\'\'“courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('i','l',2,2,5,'066@A','066@A','066@A','fr','\'\'\'\'\'7. Les \'\'\'\'\'données relatives au trafic peuvent être traitées dans \'\'\'\'\'la mesure strictement nécessaire pour \'\'\'\'\'garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('i','l',2,2,5,'04411','04411',NULL,'fr','<s>4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 ter, la Commission recommande, après consultation du contrôleur européen de la protection des données, des parties prenantes concernées et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.</s>'),('i','l',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('i','l',2,2,5,'022i',NULL,'022i','fr','\'\'\'\'\'h) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('i','l',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('i','l',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('i','l',2,2,5,'041@A5','041@A5',NULL,'fr','<s>- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.</s>'),('i','l',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('i','l',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('i','l',1,2,5,'03:27@A','03:27@A',NULL,'fr','<s>(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.</s>'),('i','l',1,2,5,'15@A:36','15@A:36','15@A:36','fr','\'\'\'\'\'(54) \'\'\'\'\'La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et \'\'\'\'\'infliger \'\'\'\'\'des sanctions en \'\'\'\'\'cas \'\'\'\'\'de \'\'\'\'\'non-respect.\'\'\'\'\''),('i','l',1,2,5,'15@A:30@A','15@A:30@A',NULL,'fr','<s>(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.</s>'),('i','l',2,2,5,'043@B','043@B',NULL,'fr','<s>3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.</s>'),('i','l',2,2,5,'181@A','181@A',NULL,'fr','<s>Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.</s>'),('i','l',2,2,5,'041@A4','041@A4',NULL,'fr','<s>- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et</s>'),('i','l',2,2,5,'022g','022g','022g','fr','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('i','l',2,2,5,'041@A','041@A',NULL,'fr','<s>1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:</s>'),('i','l',2,2,5,'15@A42','15@A42',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('i','l',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('i','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('i','l',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('i','l',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('i','l',2,2,5,'063','063','063','fr','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('i','l',2,2,5,'043@A1','043@A1','043@A','fr','\'\'\'\'\'4. Les États membres veillent à ce que l\'autorité nationale \'\'\'\'\'compétente \'\'\'\'\'soit \'\'\'\'\'en \'\'\'\'\'mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles \'\'\'\'\'la \'\'\'\'\'notification de \'\'\'\'\'la violation \'\'\'\'\'de données à caractère personnel par le \'\'\'\'\'fournisseur \'\'\'\'\'d\'un service \'\'\'\'\'de <s>services de </s>communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'est nécessaire, le format applicable à cette notification \'\'\'\'\'et \'\'\'\'\'ses modalités \'\'\'\'\'de \'\'\'\'\'transmission.\'\'\'\'\''),('i','l',2,2,5,'0442','0442',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('i','l',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('i','l',1,2,5,'03:28','03:28','03:28','fr','\'\'\'\'\'(44) \'\'\'\'\'Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui \'\'\'\'\'pourraient \'\'\'\'\'être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des \'\'\'\'\'données, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications électroniques\"), \'\'\'\'\'notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('i','l',1,2,5,'043:29','043:29','043:29','fr','\'\'\'\'\'(47) \'\'\'\'\'Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou <s>d\'un particulier ou </s>compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer \'\'\'\'\'une perte économique et \'\'\'\'\'des dommages \'\'\'\'\'sociaux substantiels, y compris une usurpation d\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'dès que \'\'\'\'\'le fournisseur \'\'\'\'\'d\'un service \'\'\'\'\'de \'\'\'\'\'communications électroniques accessible au public a connaissance qu\'une telle \'\'\'\'\'violation \'\'\'\'\'s\'est produite, il \'\'\'\'\'devrait \'\'\'\'\'évaluer les risques qui y sont associés, par exemple en déterminant \'\'\'\'\'le \'\'\'\'\'type \'\'\'\'\'de \'\'\'\'\'données affectées par \'\'\'\'\'la violation \'\'\'\'\'(notamment leur caractère sensible, le contexte \'\'\'\'\'et \'\'\'\'\'les mesures \'\'\'\'\'de \'\'\'\'\'sécurité existantes), la cause \'\'\'\'\'et \'\'\'\'\'l\'étendue \'\'\'\'\'de <s>manière appropriée les personnes touchées par </s>la \'\'\'\'\'violation, le nombre d\'abonnés concernés \'\'\'\'\'et <s>direct se pose pour </s>les \'\'\'\'\'dommages que \'\'\'\'\'les \'\'\'\'\'abonnés pourraient subir \'\'\'\'\'en \'\'\'\'\'raison \'\'\'\'\'de \'\'\'\'\'la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte \'\'\'\'\'à \'\'\'\'\'l\'intégrité physique). Les abonnés concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant \'\'\'\'\'à \'\'\'\'\'la sécurité susceptibles d\'entraîner \'\'\'\'\'des \'\'\'\'\'risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient \'\'\'\'\'en être avertis sans retard afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre \'\'\'\'\'les \'\'\'\'\'précautions \'\'\'\'\'qui \'\'\'\'\'s\'imposent. \'\'\'\'\'Cet avertissement <s>à l\'intention des autorités nationales et des utilisateurs </s>devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à \'\'\'\'\'la \'\'\'\'\'violation, ainsi que des recommandations \'\'\'\'\'à l\'intention \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('i','l',2,2,5,'022f','022f','022f','fr','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('i','l',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('i','l',2,2,5,'0432','0432','0432','fr','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le \'\'\'\'\'fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'avertit sans retard l\'autorité nationale compétente \'\'\'\'\'et \'\'\'\'\'l\'abonné \'\'\'\'\'de <s>services de </s>la \'\'\'\'\'violation.\'\'\'\'\''),('i','l',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('i','l',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que \'\'\'\'\'l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et \'\'\'\'\'de \'\'\'\'\'contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('i','l',2,2,5,'043@A4','043@A4',NULL,'fr','<s>Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('i','l',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('i','l',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('i','l',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('i','l',2,2,5,'151@B','151@B',NULL,'fr','<s>1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.</s>'),('i','l',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('i','l',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('i','l',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('i','l',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('i','l',0,2,5,'04','04','04','fr','Article 4 − Sécurité \'\'\'\'\'des traitements\'\'\'\'\''),('i','l',2,2,5,'043@A3','043@A3',NULL,'fr','<s>Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.</s>'),('i','l',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('i','l',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('i','l',2,2,5,'15@A2','15@A2','15@A2','fr','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('i','l',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('i','l',2,2,5,'022e','022e',NULL,'fr','<s>e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;</s>'),('i','l',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage \'\'\'\'\'d\'informations \'\'\'\'\'ou <s>l\'obtention de </s>l\'accès à des informations déjà \'\'\'\'\'stockées \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur ne \'\'\'\'\'soit \'\'\'\'\'permis qu\'à condition que \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'soit muni, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il ait \'\'\'\'\'le droit de refuser un tel traitement <s>lui est donné </s>par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer \'\'\'\'\'ou à faciliter \'\'\'\'\'la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('i','l',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('i','l',1,2,5,'01:26@A','01:26@A',NULL,'fr','<s>(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.</s>'),('i','l',2,2,5,'044',NULL,'044','fr','\'\'\'\'\'5. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 4, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA), et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('i','l',2,2,5,'0433','0433','0433','fr','La notification \'\'\'\'\'faite à l\'abonné décrit au minimum la nature de la \'\'\'\'\'violation de \'\'\'\'\'données \'\'\'\'\'à \'\'\'\'\'caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures \'\'\'\'\'à \'\'\'\'\'prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'décrit \'\'\'\'\'en \'\'\'\'\'outre \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'de <s>protection rendent les </s>données <s>incompréhensibles </s>à \'\'\'\'\'caractère personnel, et les mesures proposées ou prises par le fournisseur pour \'\'\'\'\'y \'\'\'\'\'remédier.\'\'\'\'\''),('i','l',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'le ...(La \'\'\'\'\'date \'\'\'\'\'visée à l\'article 4, paragraphe 1.) , \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('i','l',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('i','l',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('i','l',2,2,5,'181','181',NULL,'fr','<s>Au plus tard le ... (deux ans après la date de l\'entrée en vigueur de la présente directive.), la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('i','l',2,2,5,'041@A2','041@A2',NULL,'fr','<s>- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;</s>'),('i','l',2,2,5,'143','143','143','fr','3. Au besoin, des mesures \'\'\'\'\'peuvent être \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'seront \'\'\'\'\'construits de manière \'\'\'\'\'compatible \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('i','l',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('i','l',2,2,5,'041@B','041@B',NULL,'fr','<s>1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.</s>'),('i','l',2,2,5,'041@A1','041@A1',NULL,'fr','<s>- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;</s>'),('i','l',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('i','l',2,2,5,'0431','0431','0431','fr','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de <s>services de </s>la \'\'\'\'\'violation ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir \'\'\'\'\'l\'autorité <s>réglementaire </s>nationale <s>ou l\'autorité </s>compétente <s>en vertu du droit national de l\'État membre de cette violation. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation </s>et \'\'\'\'\'l\'abonné concerné \'\'\'\'\'de la violation \'\'\'\'\'en question, compte tenu des règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 4.\'\'\'\'\''),('i','l',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('i','l',2,2,5,'041@A3','041@A3',NULL,'fr','<s>- une politique de sécurité relative au traitement des données à caractère personnel;</s>'),('i','l',1,2,5,'06:26@B','06:26@B','06:26@B','fr','\'\'\'\'\'(41) \'\'\'\'\'Le traitement des données relatives au trafic \'\'\'\'\'dans la mesure strictement nécessaire \'\'\'\'\'à des fins \'\'\'\'\'de détection, de localisation \'\'\'\'\'et \'\'\'\'\'d\'élimination d\'erreurs et \'\'\'\'\'de \'\'\'\'\'défaillances du réseau ainsi que de sécurité de \'\'\'\'\'l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou \'\'\'\'\'transmises, contribuera à éviter \'\'\'\'\'l\'accès non autorisé et la distribution de codes malveillants, \'\'\'\'\'les \'\'\'\'\'attaques par déni de service et \'\'\'\'\'les \'\'\'\'\'dommages touchant les systèmes de \'\'\'\'\'communications \'\'\'\'\'informatiques et \'\'\'\'\'électroniques.\'\'\'\'\''),('i','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'fr','<s>(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.</s>'),('i','l',2,2,5,'15@A41','15@A41','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation de l\'ENISA, du groupe de \'\'\'\'\'l\'article 29 \'\'\'\'\'et des autorités réglementaires compétentes.'),('i','l',2,2,5,'04412','04412',NULL,'fr','<s>La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.</s>'),('i','l',2,2,5,'043@A2','043@A2',NULL,'fr','<s>La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.</s>'),('j','l',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j','l',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('j','l',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger <s>tout investissement public réalisé et </s>les risques inhérents à \'\'\'\'\'l\'investissement;\'\'\'\'\''),('j','l',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('j','l',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('j','l',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('j','l',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('j','l',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('j','l',2,1,1,'123','123','123','fr','3. Lorsque les autorités réglementaires nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'particulières \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17, paragraphe 1, \'\'\'\'\'de la directive 2002/21/CE (directive \'\'\'\'\'\"cadre\").\'\'\'\'\''),('j','l',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('j','l',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, \'\'\'\'\'tours \'\'\'\'\'et \'\'\'\'\'autres constructions de soutènement, <s>des </s>pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('j','l',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'est soumis \'\'\'\'\'à \'\'\'\'\'des obligations au titre \'\'\'\'\'de \'\'\'\'\'l\'article 12 \'\'\'\'\'concernant l\'accès \'\'\'\'\'de gros aux infrastructures de réseaux, y compris l\'accès dégroupé à la boucle locale \'\'\'\'\'en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('j','l',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('j','l',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. \'\'\'\'\'Ces \'\'\'\'\'mesures, qui \'\'\'\'\'visent à \'\'\'\'\'modifier des éléments non essentiels de la présente \'\'\'\'\'directive, \'\'\'\'\'sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('j','l',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('j','l',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('j','l',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, \'\'\'\'\'y compris au moyen d\'une \'\'\'\'\'concurrence fondée sur \'\'\'\'\'des infrastructures économiquement efficace;\'\'\'\'\''),('j','l',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('j','l',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('j','l',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('j','l',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('j','l',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('j','l',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('j','l',2,1,1,'091','091','091','fr','<s>1. </s>Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les <s>restrictions en matière d\'accès aux services et applications, les </s>modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('j','l',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('j','l',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('j','l',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('j','l',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('j','l',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('j','l',2,2,4,'2231','2231','223','fr','\'\'\'\'\'3. Afin \'\'\'\'\'de <s>qualité de service afin de </s>prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les \'\'\'\'\'réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les \'\'\'\'\'exigences \'\'\'\'\'minimales \'\'\'\'\'en \'\'\'\'\'matière de qualité de service imposées \'\'\'\'\'à \'\'\'\'\'une entreprise ou à des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics.\'\'\'\'\''),('j','l',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('j','l',2,2,4,'2021e0',NULL,'2021e0','fr','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('j','l',2,2,4,'2021h','2021h','2021h','fr','h) le type de \'\'\'\'\'mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise <s>qui fournit le raccordement et/ou les services </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité.\'\'\'\'\''),('j','l',2,2,4,'332@A','332@A','332@A','fr','\'\'\'\'\'3. \'\'\'\'\'Sans préjudice des \'\'\'\'\'règles \'\'\'\'\'nationales conformes \'\'\'\'\'à la législation \'\'\'\'\'communautaire visant à promouvoir des objectifs \'\'\'\'\'de la politique \'\'\'\'\'culturelle et \'\'\'\'\'des \'\'\'\'\'médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes \'\'\'\'\'peuvent favoriser la \'\'\'\'\'coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs \'\'\'\'\'qui souhaitent promouvoir les \'\'\'\'\'contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut \'\'\'\'\'également recouvrir \'\'\'\'\'la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et de l\'article 20, paragraphe \'\'\'\'\'1.\'\'\'\'\''),('j','l',1,2,4,'33:25','33:25','33:25','fr','\'\'\'\'\'(39) \'\'\'\'\'Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation \'\'\'\'\'approprié. Celui-ci pourrait \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. De plus, <s>il conviendrait de mettre en place </s>un mécanisme \'\'\'\'\'pourrait être mis en place en vue de \'\'\'\'\'permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. \'\'\'\'\'Les éventuelles procédures \'\'\'\'\'de coopération \'\'\'\'\'arrêtées selon un tel \'\'\'\'\'mécanisme ne \'\'\'\'\'devraient \'\'\'\'\'toutefois pas permettre une surveillance systématique de l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('j','l',2,2,4,'2141e','2141e','2141e','fr','\'\'\'\'\'d) \'\'\'\'\'fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services <s>existants </s>qui leur sont destinés.'),('j','l',2,2,4,'214@A1','214@A1','214@A1','fr','\'\'\'\'\'4. \'\'\'\'\'Les États membres \'\'\'\'\'peuvent exiger \'\'\'\'\'que les <s>autorités réglementaires nationales obligent les </s>entreprises visées au paragraphe \'\'\'\'\'3 communiquent gratuitement \'\'\'\'\'aux abonnés existants et nouveaux des informations d\'intérêt \'\'\'\'\'public, si besoin est. Dans ce cas, ces \'\'\'\'\'informations sont \'\'\'\'\'fournies \'\'\'\'\'par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('j','l',2,2,4,'2812','2812','2812','fr','\'\'\'\'\'2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'d\'exiger \'\'\'\'\'que, dans de tels cas, <s>y compris lorsqu\'une enquête est pendante, </s>les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant \'\'\'\'\'du raccordement \'\'\'\'\'ou d\'autres services.'),('j','l',2,2,4,'2022','2022','2022','fr','\'\'\'\'\'Les États membres peuvent également exiger que le \'\'\'\'\'contrat comporte \'\'\'\'\'toutes les \'\'\'\'\'informations \'\'\'\'\'pouvant être \'\'\'\'\'fournies par les autorités publiques compétentes \'\'\'\'\'à cette fin \'\'\'\'\'sur \'\'\'\'\'l\'utilisation des \'\'\'\'\'réseaux et \'\'\'\'\'des \'\'\'\'\'services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel, qui sont visées à l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et \'\'\'\'\'concernent \'\'\'\'\'le <s>cas du </s>service fourni.'),('j','l',2,2,4,'334','334',NULL,'fr','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','l',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte \'\'\'\'\'que les utilisateurs finals puissent:\'\'\'\'\''),('j','l',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux \'\'\'\'\'minimaux \'\'\'\'\'de qualité \'\'\'\'\'des services offerts, \'\'\'\'\'à \'\'\'\'\'savoir le délai nécessaire \'\'\'\'\'au \'\'\'\'\'raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,\'\'\'\'\''),('j','l',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les \'\'\'\'\'modes \'\'\'\'\'de paiement \'\'\'\'\'proposés \'\'\'\'\'et les éventuelles différences de coûts liées \'\'\'\'\'au mode \'\'\'\'\'de paiement;'),('j','l',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('j','l',2,2,4,'214@A2','214@A2',NULL,'fr','<s>Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.</s>'),('j','l',2,2,4,'2141d','2141d','2141d','fr','\'\'\'\'\'c) \'\'\'\'\'informer les abonnés \'\'\'\'\'de \'\'\'\'\'leur droit de décider \'\'\'\'\'de faire figurer ou non \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et \'\'\'\'\'des \'\'\'\'\'types de données concernées, conformément à l\'article 12 de la directive \'\'\'\'\'2002/58/CE (directive \"vie \'\'\'\'\'privée et communications \'\'\'\'\'téléphoniques\"); \'\'\'\'\'et'),('j','l',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('j','l',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('j','l',1,2,4,'20:12@C','20:12@C','20:12@C','fr','\'\'\'\'\'(20) \'\'\'\'\'Pour \'\'\'\'\'prendre en compte les \'\'\'\'\'questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et \'\'\'\'\'faire \'\'\'\'\'diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations <s>devraient comporter des mises en garde </s>d\'intérêt public \'\'\'\'\'pourraient porter sur \'\'\'\'\'les infractions au droit d\'auteur, \'\'\'\'\'d\'autres utilisations illicites, et la diffusion \'\'\'\'\'de contenus préjudiciables <s>et leur diffusion </s>ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la \'\'\'\'\'communication d\'informations \'\'\'\'\'personnelles dans certaines circonstances, \'\'\'\'\'et contre les risques d\'atteinte \'\'\'\'\'à la vie privée \'\'\'\'\'et aux données \'\'\'\'\'à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe \'\'\'\'\'3, \'\'\'\'\'de la directive \'\'\'\'\'2002/22/CE (directive \"service universel\"). Ces \'\'\'\'\'informations d\'intérêt public devraient être actualisées \'\'\'\'\'aussi souvent \'\'\'\'\'que nécessaire et être présentées sous une forme <s>aisément compréhensible, </s>imprimée ou \'\'\'\'\'électronique aisément compréhensible, à déterminer par \'\'\'\'\'chaque État membre, ainsi que sur les sites \'\'\'\'\'Internet \'\'\'\'\'des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à \'\'\'\'\'communiquer \'\'\'\'\'ces informations \'\'\'\'\'normalisées \'\'\'\'\'à <s>la disposition de </s>tous leurs clients <s>d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion </s>de \'\'\'\'\'la façon qu\'elles jugent appropriée. Si \'\'\'\'\'les \'\'\'\'\'États membres l\'exigent, \'\'\'\'\'les <s>autorités compétentes et être pris en charge par celles-ci. Les </s>informations devraient aussi figurer dans \'\'\'\'\'les contrats.\'\'\'\'\''),('j','l',2,2,4,'207','207','207','fr','\'\'\'\'\'3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer \'\'\'\'\'leur \'\'\'\'\'contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('j','l',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('j','l',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des questions \'\'\'\'\'relatives \'\'\'\'\'aux \'\'\'\'\'droits des \'\'\'\'\'utilisateurs finals \'\'\'\'\'et des consommateurs \'\'\'\'\'en \'\'\'\'\'ce qui concerne \'\'\'\'\'les \'\'\'\'\'services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.\'\'\'\'\''),('j','l',2,2,4,'2141c','2141c','2141c','fr','\'\'\'\'\'b) \'\'\'\'\'informer les abonnés de toute modification <s>aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à </s>des \'\'\'\'\'politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('j','l',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des \'\'\'\'\'consommateurs (y compris, notamment, \'\'\'\'\'des \'\'\'\'\'utilisateurs finals handicapés), des \'\'\'\'\'fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('j','l',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance \'\'\'\'\'offerts \'\'\'\'\'et \'\'\'\'\'les services \'\'\'\'\'d\'assistance \'\'\'\'\'fournis, \'\'\'\'\'ainsi que \'\'\'\'\'les modalités permettant \'\'\'\'\'de contacter \'\'\'\'\'ces services,\'\'\'\'\''),('j','l',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services <s>à l\'attention des utilisateurs finals </s>et sur les mesures prises pour \'\'\'\'\'garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('j','l',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y compris:'),('j','l',2,2,4,'2141','2141','2141','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent <s>un raccordement à un réseau public de communications électroniques et/ou </s>des services de communications électroniques à, \'\'\'\'\'notamment:\'\'\'\'\''),('j','l',2,2,4,'204','204','204','fr','\'\'\'\'\'2. \'\'\'\'\'Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement \'\'\'\'\'informés, \'\'\'\'\'avant de conclure un \'\'\'\'\'contrat, des restrictions d\'accès aux services d\'urgence \'\'\'\'\'et \'\'\'\'\'de toute modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('j','l',2,2,4,'2021','2021','2021','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services de communications \'\'\'\'\'électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant \'\'\'\'\'une telle connexion et/ou \'\'\'\'\'de tels \'\'\'\'\'services. \'\'\'\'\'Le contrat précise, sous une forme claire, \'\'\'\'\'détaillée \'\'\'\'\'et \'\'\'\'\'aisément \'\'\'\'\'accessible, au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('j','l',1,2,4,'20:14@D','20:14@D',NULL,'fr','<s>(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.</s>'),('j','l',2,2,4,'2021b','2021b','2021b','fr','b) \'\'\'\'\'les services fournis, \'\'\'\'\'y compris \'\'\'\'\'notamment:\'\'\'\'\''),('j','l',1,2,4,'20:14@B','20:14@B','20:14@B','fr','\'\'\'\'\'(23) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux \'\'\'\'\'conformément au \'\'\'\'\'droit national matériel et procédural. Il incombe aux <s>autorités compétentes des </s>États membres, et non aux fournisseurs de réseaux \'\'\'\'\'ou \'\'\'\'\'de services de communications électroniques, de décider, dans le respect <s>scrupuleux du droit, </s>de la \'\'\'\'\'légalité, si les \'\'\'\'\'contenus, \'\'\'\'\'les \'\'\'\'\'applications \'\'\'\'\'ou les services sont licites ou dangereux. \'\'\'\'\'La directive \'\'\'\'\'\"cadre\" \'\'\'\'\'et les \'\'\'\'\'autres \'\'\'\'\'directives \'\'\'\'\'particulières \'\'\'\'\'s\'appliquent sans préjudice de la directive 2000/31/CE \'\'\'\'\'du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans \'\'\'\'\'le \'\'\'\'\'marché intérieur (\"directive sur le \'\'\'\'\'commerce \'\'\'\'\'électronique\")(JO L 178 du 17.7.2000, p. 1.) \'\'\'\'\'qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires, \'\'\'\'\'tels <s>que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs </s>qu\'ils \'\'\'\'\'y sont définis.\'\'\'\'\''),('j','l',1,2,4,'20:14','20:14','20:14','fr','\'\'\'\'\'(22) \'\'\'\'\'Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent \'\'\'\'\'le \'\'\'\'\'contrat. En l\'absence \'\'\'\'\'de \'\'\'\'\'concurrence effective, \'\'\'\'\'les \'\'\'\'\'autorités réglementaires nationales devraient recourir aux mesures correctives dont elles disposent \'\'\'\'\'en vertu de la directive \'\'\'\'\'2002/19/CE \'\'\'\'\'(directive \'\'\'\'\'\"accès\") afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('j','l',2,2,4,'3411','3411','341','fr','1. Les États membres veillent à ce que des <s>organes indépendants proposent des </s>procédures extrajudiciaires transparentes, simples et peu onéreuses \'\'\'\'\'soient disponibles \'\'\'\'\'pour traiter les litiges \'\'\'\'\'non résolus \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'qui résultent de l\'application de la présente directive, en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de \'\'\'\'\'ces \'\'\'\'\'réseaux \'\'\'\'\'et/ou \'\'\'\'\'services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et <s>tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres </s>peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('j','l',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction <s>d\'utilisation des équipements terminaux </s>imposée par le \'\'\'\'\'fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('j','l',1,2,4,'20:14@A','20:14@A',NULL,'fr','<s>(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.</s>'),('j','l',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs <s>finals, y compris les utilisateurs </s>finals <s>handicapés, </s>auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('j','l',2,2,4,'333','333',NULL,'fr','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('j','l',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('j','l',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'compensations \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('j','l',2,2,4,'2811a','2811a','2811a','fr','a) <s>les utilisateurs finals puissent </s>avoir accès aux services \'\'\'\'\'utilisant des numéros non géographiques \'\'\'\'\'dans la Communauté, <s>notamment les services de la société de l\'information, </s>et \'\'\'\'\'utiliser ces services; et\'\'\'\'\''),('j','l',2,2,4,'2811b','2811b','2811b','fr','b) \'\'\'\'\'avoir accès \'\'\'\'\'à tous les numéros fournis dans la Communauté, \'\'\'\'\'y compris \'\'\'\'\'ceux des plans \'\'\'\'\'nationaux \'\'\'\'\'de numérotation <s>nationaux </s>des États membres, ceux de \'\'\'\'\'l\'ETNS \'\'\'\'\'et les numéros universels de libre appel international (UIFN).'),('j','l',2,2,4,'2021b5','2021b5',NULL,'fr','<s>- le délai nécessaire au raccordement initial, et</s>'),('j','l',2,2,4,'2141b','2141b',NULL,'fr','<s>b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;</s>'),('j','l',2,2,4,'2232','2232',NULL,'fr','<s>La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','l',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures \'\'\'\'\'d\'autorégulation \'\'\'\'\'ou de \'\'\'\'\'corégulation.\'\'\'\'\''),('j','l',2,2,4,'2021c','2021c','2021c','fr','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu \'\'\'\'\'de \'\'\'\'\'l\'article 25, les possibilités qui s\'offrent à \'\'\'\'\'l\'abonné de faire figurer ou non ses données \'\'\'\'\'à caractère personnel \'\'\'\'\'dans un annuaire et les données concernées;'),('j','l',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article 34;'),('j','l',2,2,4,'2021e1','2021e1','2021e1','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'liés \'\'\'\'\'à la portabilité des numéros et autres \'\'\'\'\'identifiants,\'\'\'\'\''),('j','l',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('j','l',2,2,4,'212','212','212','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques \'\'\'\'\'la publication d\'informations \'\'\'\'\'transparentes, comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que \'\'\'\'\'les <s>frais dus au moment de la résiliation du contrat et des informations sur les </s>conditions générales \'\'\'\'\'applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis \'\'\'\'\'par lesdites entreprises \'\'\'\'\'aux utilisateurs finals et aux consommateurs <s>conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète </s>et \'\'\'\'\'l\'utilisation de ces services. \'\'\'\'\'Les autorités réglementaires nationales peuvent \'\'\'\'\'fixer \'\'\'\'\'des exigences supplémentaires \'\'\'\'\'quant à \'\'\'\'\'la forme sous laquelle ces informations \'\'\'\'\'sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('j','l',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('j','l',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité \'\'\'\'\'individuelle, \'\'\'\'\'à la <s>protection de la </s>vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel \'\'\'\'\'lors de \'\'\'\'\'l\'utilisation des services de communications électroniques.'),('j','l',2,2,4,'3412','3412',NULL,'fr','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.</s>'),('j','l',2,2,4,'2822','2822',NULL,'fr','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('j','l',2,2,4,'2141a','2141a','2141a','fr','a) communiquer \'\'\'\'\'aux abonnés \'\'\'\'\'les informations sur les tarifs applicables <s>aux abonnés </s>concernant \'\'\'\'\'un \'\'\'\'\'numéro ou \'\'\'\'\'un \'\'\'\'\'service soumis à des conditions tarifaires particulières; pour \'\'\'\'\'certaines \'\'\'\'\'catégories <s>déterminées </s>de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('j','l',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, \'\'\'\'\'en particulier lorsqu\'ils peuvent \'\'\'\'\'porter atteinte \'\'\'\'\'au respect des \'\'\'\'\'droits et \'\'\'\'\'des \'\'\'\'\'libertés d\'autrui, y compris \'\'\'\'\'les atteintes aux \'\'\'\'\'droits d\'auteur et \'\'\'\'\'aux \'\'\'\'\'droits voisins, et \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'juridiques de ces utilisations; \'\'\'\'\'et'),('j','l',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('j','l',2,2,4,'213','213','213','fr','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de \'\'\'\'\'plans alternatifs d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales puissent assurer la disponibilité \'\'\'\'\'de \'\'\'\'\'ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, en particulier lorsqu\'ils \'\'\'\'\'ne sont pas disponibles sur le marché gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides <s>interactifs </s>ou \'\'\'\'\'techniques.\'\'\'\'\''),('j','l',2,2,4,'2021e2','2021e2','2021e2','fr','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'dus \'\'\'\'\'au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('j','l',2,2,4,'2821','2821',NULL,'fr','<s>2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','l',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les \'\'\'\'\'politiques de gestion du trafic appliquées \'\'\'\'\'par le \'\'\'\'\'fournisseur,\'\'\'\'\''),('j','l',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('j','l',2,2,4,'216','216',NULL,'fr','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('j','l',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des \'\'\'\'\'situations en matière de \'\'\'\'\'concurrence et \'\'\'\'\'de consommation \'\'\'\'\'dans les différentes zones géographiques d\'un État membre;'),('j','l',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national \'\'\'\'\'d\'attribution des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('j','l',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité \'\'\'\'\'réglementaire;\'\'\'\'\''),('j','l',2,1,3,'09@C1a','09@C1a',NULL,'fr','<s>a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('j','l',2,1,3,'0941@A',NULL,'0941@A','fr','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.\'\'\'\'\''),('j','l',2,1,3,'084@A','084@A','084@A','fr','\'\'\'\'\'5. \'\'\'\'\'Afin de poursuivre les objectifs \'\'\'\'\'généraux \'\'\'\'\'visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes \'\'\'\'\'réglementaires \'\'\'\'\'objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés, \'\'\'\'\'dont les suivants:'),('j','l',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies \'\'\'\'\'utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('j','l',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('j','l',2,1,3,'09@C1b','09@C1b',NULL,'fr','<s>b) harmoniser les conditions dont ces droits sont assortis;</s>'),('j','l',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) \'\'\'\'\'préserver \'\'\'\'\'la concurrence au profit des consommateurs et promouvoir, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'une concurrence fondée sur les infrastructures;'),('j','l',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('j','l',2,1,3,'09@C1','09@C1',NULL,'fr','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:</s>'),('j','l',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('j','l',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('j','l',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j','l',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('j','l',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations \'\'\'\'\'réglementaires \'\'\'\'\'ex ante que lorsqu\'il n\'y a pas de concurrence \'\'\'\'\'effective \'\'\'\'\'et \'\'\'\'\'durable, \'\'\'\'\'et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('j','l',1,1,3,'09@C:26','09@C:26',NULL,'fr','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('j','l',2,1,3,'0841g','0841g',NULL,'fr','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).</s>'),('j','l',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions <s>et des mesures </s>visées aux paragraphes 3 et 4 et rendent publics les résultats de ces \'\'\'\'\'réexamens.\'\'\'\'\''),('j','l',2,1,3,'0932c','0932c','0932c','fr','\'\'\'\'\'d) \'\'\'\'\'optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('j','l',2,1,3,'09@C1A','09@C1A',NULL,'fr','<s>- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;</s>'),('j','l',2,1,3,'0942b',NULL,'0942b','fr','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('j','l',2,1,3,'0932c@A',NULL,'0932c@A','fr','\'\'\'\'\'e) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('j','l',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la \'\'\'\'\'sauvegarde de la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('j','l',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('j','l',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('j','l',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'à l\'article 8. \'\'\'\'\'Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils \'\'\'\'\'respectent les \'\'\'\'\'accords internationaux \'\'\'\'\'applicables \'\'\'\'\'et peuvent tenir compte de considérations \'\'\'\'\'d\'intérêt public.\'\'\'\'\''),('j','l',2,1,3,'0962',NULL,'0962','fr','\'\'\'\'\'Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.\'\'\'\'\''),('j','l',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('j','l',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('j','l',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini \'\'\'\'\'par les États membres \'\'\'\'\'conformément au droit communautaire, tel que \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('j','l',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('j','l',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements \'\'\'\'\'efficaces \'\'\'\'\'et \'\'\'\'\'des innovations \'\'\'\'\'dans des infrastructures nouvelles et \'\'\'\'\'améliorées, \'\'\'\'\'notamment en \'\'\'\'\'tenant \'\'\'\'\'compte des risques \'\'\'\'\'d\'investissement;\'\'\'\'\''),('j','l',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('j','l',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences sont utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci </s>et \'\'\'\'\'effective, et que \'\'\'\'\'le consommateur \'\'\'\'\'en retire des bénéfices \'\'\'\'\'tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, \'\'\'\'\'les États membres \'\'\'\'\'agissent conformément <s>aux articles 8 ter et 9 quater de la présente directive et </s>à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('j','l',2,1,3,'0932d','0932d','0932d','fr','\'\'\'\'\'f) \'\'\'\'\'réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('j','l',2,1,3,'083d','083d','083d','fr','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('j','l',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, \'\'\'\'\'des personnes \'\'\'\'\'âgées et \'\'\'\'\'des personnes \'\'\'\'\'ayant des besoins sociaux spécifiques;'),('j','l',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, \'\'\'\'\'les personnes \'\'\'\'\'âgées et \'\'\'\'\'les personnes \'\'\'\'\'ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('j','l',2,1,3,'0942c',NULL,'0942c','fr','\'\'\'\'\'c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou\'\'\'\'\''),('j','l',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'réseau de radiocommunications et de technologie sans fil \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'si cela est nécessaire \'\'\'\'\'pour:'),('j','l',2,1,3,'082c','082c',NULL,'fr','<s>c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et</s>'),('j','l',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'le brouillage préjudiciable,\'\'\'\'\''),('j','l',2,1,3,'097',NULL,'097','fr','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('j','l',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('j','l',0,1,3,'09@C','09@C',NULL,'fr','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('j','l',2,1,3,'0942d',NULL,'0942d','fr','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('j','l',2,1,3,'0841g@A','0841g@A',NULL,'fr','<s>g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.</s>'),('j','l',2,1,3,'09@C1c','09@C1c',NULL,'fr','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>'),('j','l',2,1,3,'09@C2','09@C2',NULL,'fr','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.</s>'),('j','l',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce \'\'\'\'\'que, \'\'\'\'\'dans des circonstances similaires, \'\'\'\'\'il n\'y ait \'\'\'\'\'pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('j','l',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('j','l',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('j','l',2,1,3,'0932b@A',NULL,'0932b@A','fr','\'\'\'\'\'c) assurer la qualité technique du service,\'\'\'\'\''),('j','l',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('j','l',2,1,3,'0961','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés après le ...(Date \'\'\'\'\'de transposition de la \'\'\'\'\'directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('j','l',2,1,3,'0942a',NULL,'0942a','fr','\'\'\'\'\'a) la sauvegarde de la vie humaine;\'\'\'\'\''),('j','l',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('j','l',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('j','l',3,1,2,'A1A19','A1A19','A1A19','fr','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('j','l',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('j','l',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('j','l',2,2,5,'022h','022h','022h','fr','\'\'\'\'\'g) \'\'\'\'\'“courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('j','l',2,2,5,'066@A','066@A','066@A','fr','\'\'\'\'\'7. \'\'\'\'\'Les données relatives au trafic peuvent être traitées dans \'\'\'\'\'la mesure strictement nécessaire pour \'\'\'\'\'garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('j','l',2,2,5,'04411','04411',NULL,'fr','<s>Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.</s>'),('j','l',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('j','l',2,2,5,'022i','022i','022i','fr','\'\'\'\'\'h) \'\'\'\'\'“violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('j','l',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('j','l',2,2,5,'151@A',NULL,'151@A','fr','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('j','l',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('j','l',0,2,5,'18','18',NULL,'fr','<s>Article 18 − Réexamen</s>'),('j','l',1,2,5,'03:27@A','03:27@A',NULL,'fr','<s>(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.</s>'),('j','l',1,2,5,'15@A:36','15@A:36','15@A:36','fr','\'\'\'\'\'(54) \'\'\'\'\'La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et \'\'\'\'\'infliger \'\'\'\'\'des sanctions en \'\'\'\'\'cas \'\'\'\'\'de \'\'\'\'\'non-respect.\'\'\'\'\''),('j','l',2,2,5,'0434','0434',NULL,'fr','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('j','l',2,2,5,'022g','022g','022g','fr','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('j','l',2,2,5,'041@A','041@A',NULL,'fr','<s>1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,</s>'),('j','l',2,2,5,'15@A42','15@A42',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','l',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('j','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','fr','\'\'\'\'\'(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('j','l',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('j','l',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('j','l',2,2,5,'063','063','063','fr','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('j','l',2,2,5,'0442','0442',NULL,'fr','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','l',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('j','l',1,2,5,'03:28','03:28','03:28','fr','\'\'\'\'\'(44) \'\'\'\'\'Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui \'\'\'\'\'pourraient \'\'\'\'\'être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des \'\'\'\'\'données, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications électroniques\"), \'\'\'\'\'notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('j','l',1,2,5,'043:29','043:29','043:29','fr','\'\'\'\'\'(47) \'\'\'\'\'Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou <s>d\'un particulier ou </s>compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer \'\'\'\'\'une perte économique et \'\'\'\'\'des dommages \'\'\'\'\'sociaux substantiels, y compris une usurpation d\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'dès que \'\'\'\'\'le fournisseur \'\'\'\'\'d\'un service \'\'\'\'\'de \'\'\'\'\'communications électroniques accessible au public a connaissance qu\'une telle \'\'\'\'\'violation \'\'\'\'\'s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques \'\'\'\'\'qui \'\'\'\'\'y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte \'\'\'\'\'et <s>direct se pose pour </s>les \'\'\'\'\'mesures de sécurité existantes), la cause \'\'\'\'\'et \'\'\'\'\'l\'étendue de la violation, le nombre d\'abonnés concernés et \'\'\'\'\'les \'\'\'\'\'dommages que les abonnés pourraient subir \'\'\'\'\'en \'\'\'\'\'raison \'\'\'\'\'de \'\'\'\'\'la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte \'\'\'\'\'à \'\'\'\'\'l\'intégrité physique). Les abonnés concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant \'\'\'\'\'à \'\'\'\'\'la sécurité susceptibles d\'entraîner \'\'\'\'\'des \'\'\'\'\'risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient \'\'\'\'\'en être avertis sans retard afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre \'\'\'\'\'les \'\'\'\'\'précautions \'\'\'\'\'qui \'\'\'\'\'s\'imposent. \'\'\'\'\'Cet avertissement <s>à l\'intention des autorités nationales et des utilisateurs </s>devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à \'\'\'\'\'la \'\'\'\'\'violation, ainsi que des recommandations \'\'\'\'\'à l\'intention \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('j','l',2,2,5,'022f','022f','022f','fr','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('j','l',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('j','l',2,2,5,'0432','0432','0432','fr','\'\'\'\'\'Lorsque \'\'\'\'\'la violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'fait peser un risque grave sur la vie privée de l\'abonné, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'avertit sans retard \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'et l\'abonné \'\'\'\'\'de \'\'\'\'\'la violation.\'\'\'\'\''),('j','l',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('j','l',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que \'\'\'\'\'l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et \'\'\'\'\'de \'\'\'\'\'contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('j','l',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('j','l',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('j','l',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('j','l',1,2,5,'143:35@B','143:35@B',NULL,'fr','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>'),('j','l',2,2,5,'151@B','151@B',NULL,'fr','<s>1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.</s>'),('j','l',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('j','l',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('j','l',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('j','l',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('j','l',0,2,5,'04','04','04','fr','Article 4 − Sécurité \'\'\'\'\'des traitements\'\'\'\'\''),('j','l',2,2,5,'141','141','141','fr','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('j','l',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('j','l',2,2,5,'15@A2','15@A2','15@A2','fr','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('j','l',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('j','l',2,2,5,'022e','022e',NULL,'fr','<s>e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;</s>'),('j','l',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage \'\'\'\'\'d\'informations \'\'\'\'\'ou <s>l\'obtention de </s>l\'accès à des informations déjà \'\'\'\'\'stockées \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'ne soit \'\'\'\'\'permis qu\'à condition que l\'abonné ou l\'utilisateur \'\'\'\'\'soit muni, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il ait \'\'\'\'\'le droit de refuser un tel traitement <s>lui soit donné </s>par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('j','l',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('j','l',1,2,5,'01:26@A','01:26@A',NULL,'fr','<s>(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.</s>'),('j','l',2,2,5,'044',NULL,'044','fr','\'\'\'\'\'5. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 4, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA), et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('j','l',2,2,5,'0433','0433','0433','fr','<s>3 ter. </s>La notification \'\'\'\'\'faite à l\'abonné décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures \'\'\'\'\'à \'\'\'\'\'prendre pour atténuer les conséquences négatives possibles de \'\'\'\'\'la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel. La notification faite à \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'décrit \'\'\'\'\'en \'\'\'\'\'outre \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'de <s>protection rendent les </s>données <s>incompréhensibles </s>à \'\'\'\'\'caractère personnel, et les mesures proposées ou prises par le fournisseur pour \'\'\'\'\'y \'\'\'\'\'remédier.\'\'\'\'\''),('j','l',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'le ...(La \'\'\'\'\'date \'\'\'\'\'visée à l\'article 4, paragraphe 1.) , \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('j','l',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('j','l',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('j','l',2,2,5,'181','181',NULL,'fr','<s>Au plus tard trois ans après le <date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('j','l',2,2,5,'143','143','143','fr','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures \'\'\'\'\'peuvent être \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'seront \'\'\'\'\'construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('j','l',2,2,5,'041@A2','041@A2',NULL,'fr','<s>- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et</s>'),('j','l',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('j','l',2,2,5,'041@B','041@B',NULL,'fr','<s>1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.</s>'),('j','l',2,2,5,'041@A1','041@A1',NULL,'fr','<s>- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel</s>'),('j','l',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('j','l',2,2,5,'0431','0431','0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'ainsi que \'\'\'\'\'sa gravité \'\'\'\'\'et \'\'\'\'\'étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et \'\'\'\'\'l\'abonné <s>ou au particulier </s>concerné <s>décrit au minimum la nature </s>de la <s>violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la </s>violation <s>des données à caractère personnel. Ladite notification décrit </s>en \'\'\'\'\'question, compte tenu \'\'\'\'\'des \'\'\'\'\'règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 4.\'\'\'\'\''),('j','l',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('j','l',1,2,5,'06:26@B','06:26@B','06:26@B','fr','\'\'\'\'\'(41) \'\'\'\'\'Le traitement des données relatives au trafic \'\'\'\'\'dans la mesure strictement nécessaire à \'\'\'\'\'des \'\'\'\'\'fins \'\'\'\'\'de \'\'\'\'\'détection, \'\'\'\'\'de \'\'\'\'\'localisation et d\'élimination d\'erreurs et \'\'\'\'\'de \'\'\'\'\'défaillances du réseau ainsi que \'\'\'\'\'de <s>données, afin d\'assurer la </s>sécurité <s>des réseaux et </s>de \'\'\'\'\'l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, \'\'\'\'\'contribuera \'\'\'\'\'à <s>la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à </s>éviter l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'les \'\'\'\'\'attaques par déni de \'\'\'\'\'service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('j','l',2,2,5,'041@A3','041@A3',NULL,'fr','<s>- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.</s>'),('j','l',2,2,5,'043@A',NULL,'043@A','fr','\'\'\'\'\'4. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles la notification de la violation de données à caractère personnel par le fournisseur d\'un service de communications électroniques accessible au public est nécessaire, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('j','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'fr','<s>(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.</s>'),('j','l',2,2,5,'15@A41','15@A41','15@A4','fr','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par </s>l\'article 29 \'\'\'\'\'et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\''),('j','l',2,2,5,'04412','04412',NULL,'fr','<s>La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.</s>'),('k','l',2,1,1,'093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('k','l',2,1,1,'092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('k','l',2,1,1,'1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('k','l',2,1,1,'1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.'),('k','l',2,1,1,'1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, à l\'emplacement et à l\'occupation.'),('k','l',2,1,1,'1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('k','l',2,1,1,'1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('k','l',2,1,1,'1221','1221','1221','fr','2. Lorsqu\'elles examinent les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'évaluent si \'\'\'\'\'ces obligations seraient \'\'\'\'\'proportionnées \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('k','l',2,1,1,'123','123','123','fr','3. Lorsque les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter des normes ou spécifications techniques \'\'\'\'\'particulières \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17, paragraphe 1, \'\'\'\'\'de la directive 2002/21/CE (directive \"cadre\").'),('k','l',2,1,1,'1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('k','l',2,1,1,'1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources associées, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes, <s>des </s>tours et autres constructions de soutènement, <s>des conduites, des </s>pylônes, des trous de visite et boîtiers;'),('k','l',2,1,1,'094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès \'\'\'\'\'de gros \'\'\'\'\'aux infrastructures de \'\'\'\'\'réseaux, \'\'\'\'\'y compris l\'accès dégroupé à la boucle locale en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('k','l',2,1,1,'1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('k','l',2,1,1,'095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. \'\'\'\'\'Ces mesures, qui visent \'\'\'\'\'à modifier des éléments non essentiels de la présente \'\'\'\'\'directive, \'\'\'\'\'sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par le GERT.'),('k','l',2,1,1,'1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et/ou d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('k','l',2,1,1,'1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès à des éléments de réseau qui ne sont pas actifs et/ou l\'accès dégroupé à la boucle locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;'),('k','l',2,1,1,'1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement \'\'\'\'\'efficace;\'\'\'\'\''),('k','l',2,1,1,'1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('k','l',2,1,1,'1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('k','l',0,1,1,'12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('k','l',2,1,1,'1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('k','l',2,1,1,'1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('k','l',2,1,1,'1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('k','l',2,1,1,'091','091','091','fr','<s>1. </s>Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation, y compris les politiques de gestion du trafic et les prix.'),('k','l',2,1,1,'1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('k','l',2,1,1,'1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('k','l',0,1,1,'09','09','09','fr','Article 9 − Obligations de transparence'),('k','l',2,1,1,'1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('k','l',0,2,4,'33','33','33','fr','Article 33 − Consultation des parties intéressées'),('k','l',0,2,4,'21','21','21','fr','Article 21 − Transparence et publication des informations'),('k','l',2,2,4,'204','204','204','fr','\'\'\'\'\'2. \'\'\'\'\'Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation de l\'appelant sont transmises ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement \'\'\'\'\'informés, avant de conclure un contrat, \'\'\'\'\'des restrictions d\'accès aux services \'\'\'\'\'d\'urgence \'\'\'\'\'et <s>en cas </s>de \'\'\'\'\'toute \'\'\'\'\'modification de l\'accès aux services d\'urgence.'),('k','l',2,2,4,'2021e0','2021e0','2021e0','fr','- les conditions régissant la durée minimale du contrat dans le cadre de promotions,'),('k','l',2,2,4,'2021h','2021h','2021h','fr','h) le type de mesure qu\'est susceptible de prendre l\'entreprise <s>qui fournit la connexion à un réseau public de communications et/ou les services de communications électroniques accessibles au public </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('k','l',2,2,4,'332@A','332@A','332@A','fr','\'\'\'\'\'3. \'\'\'\'\'Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe \'\'\'\'\'1.\'\'\'\'\''),('k','l',1,2,4,'33:25','33:25','33:25','fr','\'\'\'\'\'(39) \'\'\'\'\'Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de prendre dûment en compte les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions liées aux consommateurs, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, opérerait dans la transparence et contribuerait aux mécanismes existants de consultation des parties intéressées. De plus, un mécanisme pourrait être mis en place en vue de permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Les éventuelles procédures de coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique de l\'utilisation d\'Internet.'),('k','l',2,2,4,'2141e','2141e','2141e','fr','d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services <s>existants </s>qui leur sont destinés.'),('k','l',2,2,4,'214@A1','214@A1','214@A1','fr','4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont \'\'\'\'\'fournies \'\'\'\'\'par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('k','l',2,2,4,'2021','2021','2021','fr','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, lors de la souscription de services fournissant la connexion à un réseau de communications public et/ou de services de communications électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant <s>de tels services et/ou </s>une telle \'\'\'\'\'connexion et/ou de tels services. \'\'\'\'\'Le contrat précise, sous une forme claire, détaillée et aisément accessible, au moins les éléments suivants:'),('k','l',2,2,4,'2812','2812','2812','fr','\'\'\'\'\'2. \'\'\'\'\'Les États membres veillent à ce que les autorités compétentes soient en mesure d\'exiger des entreprises fournissant des réseaux de communications publics et/ou des services de communications électroniques accessibles au public qu\'elles bloquent au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement \'\'\'\'\'ou \'\'\'\'\'d\'autres services.'),('k','l',1,2,4,'20:14','20:14','20:14','fr','\'\'\'\'\'(22) \'\'\'\'\'Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés des politiques de gestion du trafic appliquées par le fournisseur de service et/ou de réseau avec lequel ils concluent le contrat. En l\'absence de concurrence effective, les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales <s>compétentes </s>devraient recourir aux mesures correctives dont elles disposent en vertu de la directive 2002/19/CE \'\'\'\'\'(directive \"accès\") \'\'\'\'\'afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.'),('k','l',1,2,4,'20:14@B','20:14@B','20:14@B','fr','\'\'\'\'\'(23) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les \'\'\'\'\'autres \'\'\'\'\'directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE \'\'\'\'\'du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans \'\'\'\'\'le \'\'\'\'\'marché intérieur (\"directive sur le \'\'\'\'\'commerce \'\'\'\'\'électronique\")(JO L 178 du 17.7.2000, p. 1.) \'\'\'\'\'qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.'),('k','l',2,2,4,'2021b','2021b','2021b','fr','b) les services fournis, y compris notamment:'),('k','l',2,2,4,'2021b6','2021b6','2021b6','fr','- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;'),('k','l',2,2,4,'222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'les \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'à mesurer, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure énoncés à l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('k','l',2,2,4,'2022','2022','2022','fr','Les États membres peuvent également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.'),('k','l',0,2,4,'28','28','28','fr','Article 28 − Accès aux numéros et aux services'),('k','l',2,2,4,'2021f','2021f','2021f','fr','f) les \'\'\'\'\'compensations \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('k','l',2,2,4,'2811','2811','2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, les autorités nationales compétentes prennent toutes les mesures nécessaires pour faire en sorte \'\'\'\'\'que les utilisateurs finals puissent:\'\'\'\'\''),('k','l',2,2,4,'2021b3','2021b3','2021b3','fr','- les niveaux minimaux de qualité des services offerts, <s>[... ] </s>à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires \'\'\'\'\'nationales,\'\'\'\'\''),('k','l',2,2,4,'2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués, les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;'),('k','l',2,2,4,'2811a','2811a','2811a','fr','a) <s>les utilisateurs finals puissent </s>avoir accès aux services \'\'\'\'\'utilisant des \'\'\'\'\'numéros non géographiques dans la \'\'\'\'\'Communauté, et utiliser ces services; \'\'\'\'\'et'),('k','l',2,2,4,'2811b','2811b','2811b','fr','b) \'\'\'\'\'avoir accès \'\'\'\'\'à tous les numéros fournis dans la Communauté, \'\'\'\'\'y compris \'\'\'\'\'ceux des plans \'\'\'\'\'nationaux \'\'\'\'\'de numérotation <s>nationaux </s>des États membres, ceux de \'\'\'\'\'l\'ETNS \'\'\'\'\'et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('k','l',0,2,4,'20','20','20','fr','Article 20 − Contrats'),('k','l',2,2,4,'2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures \'\'\'\'\'d\'autorégulation \'\'\'\'\'ou de \'\'\'\'\'corégulation.\'\'\'\'\''),('k','l',2,2,4,'2021c','2021c','2021c','fr','c) lorsqu\'une obligation existe en vertu de l\'article 25, les possibilités qui s\'offrent à l\'abonné de faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;'),('k','l',2,2,4,'2141d','2141d','2141d','fr','c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications téléphoniques\"); \'\'\'\'\'et'),('k','l',2,2,4,'223','223','223','fr','3. Afin de prévenir la dégradation du service et l\'obstruction ou le ralentissement du trafic sur les réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les exigences minimales en matière de qualité de service imposées à une entreprise ou à des entreprises fournissant des réseaux de communications publics.'),('k','l',2,2,4,'343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('k','l',2,2,4,'2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('k','l',2,2,4,'2021g','2021g','2021g','fr','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article 34;'),('k','l',1,2,4,'20:12@C','20:12@C','20:12@C','fr','\'\'\'\'\'(20) \'\'\'\'\'Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient \'\'\'\'\'porter sur \'\'\'\'\'les infractions au droit d\'auteur, \'\'\'\'\'d\'autres utilisations illicites, \'\'\'\'\'et la diffusion <s>illicites </s>de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, \'\'\'\'\'et contre les risques d\'atteinte \'\'\'\'\'à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe \'\'\'\'\'3, \'\'\'\'\'de la directive \'\'\'\'\'2002/22/CE (directive \"service universel\"). \'\'\'\'\'Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. \'\'\'\'\'Si les États membres l\'exigent, les \'\'\'\'\'informations devraient aussi figurer dans les \'\'\'\'\'contrats.\'\'\'\'\''),('k','l',2,2,4,'207','207','207','fr','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès lors qu\'ils sont avertis de modifications apportées aux conditions contractuelles proposées par l\'entreprise fournissant des réseaux et/ou des services de communications électroniques. Les abonnés sont avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer \'\'\'\'\'leur \'\'\'\'\'contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.'),('k','l',2,2,4,'342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('k','l',2,2,4,'2021e1','2021e1','2021e1','fr','- tous frais liés à la portabilité des numéros et autres \'\'\'\'\'identifiants,\'\'\'\'\''),('k','l',2,2,4,'3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, lorsqu\'elles statuent sur des questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.'),('k','l',2,2,4,'341','341','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'disponibles \'\'\'\'\'pour traiter les litiges non résolus <s>qui résultent de l\'application de la présente directive, </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'qui résultent de l\'application de la présente directive, \'\'\'\'\'en ce qui concerne les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de \'\'\'\'\'ces \'\'\'\'\'réseaux \'\'\'\'\'et/ou \'\'\'\'\'services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges concernant d\'autres utilisateurs finals.'),('k','l',0,2,4,'22','22','22','fr','Article 22 − Qualité des services'),('k','l',2,2,4,'2141c','2141c','2141c','fr','b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;'),('k','l',2,2,4,'212','212','212','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'exiger des entreprises fournissant des réseaux et/ou services de communications électroniques la publication d\'informations transparentes, comparables, adéquates et actualisées, conformément à l\'annexe II, concernant les prix et les tarifs pratiqués, ainsi que les conditions générales applicables, en ce qui concerne l\'accès aux services fournis \'\'\'\'\'par lesdites entreprises \'\'\'\'\'aux utilisateurs finals et aux consommateurs et l\'utilisation de ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces informations sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.'),('k','l',2,2,4,'3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il convient, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des consommateurs (y compris, notamment, des utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés), des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question relative à tous les droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('k','l',2,2,4,'344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('k','l',2,2,4,'214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.'),('k','l',2,2,4,'2021b4','2021b4','2021b4','fr','- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces \'\'\'\'\'services,\'\'\'\'\''),('k','l',2,2,4,'2141a','2141a','2141a','fr','a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('k','l',2,2,4,'221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises fournissant des réseaux et/ou des services de communications électroniques accessibles au public la publication, à l\'attention des utilisateurs finals, d\'informations comparables, adéquates et actualisées sur la qualité de leurs services et sur les mesures prises pour garantir un accès comparable aux utilisateurs finals handicapés. Ces informations sont <s>également </s>fournies, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('k','l',2,2,4,'214@A1a','214@A1a','214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et'),('k','l',2,2,4,'2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:'),('k','l',2,2,4,'213','213','213','fr','2. Les autorités réglementaires nationales encouragent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût \'\'\'\'\'de \'\'\'\'\'plans \'\'\'\'\'alternatifs \'\'\'\'\'d\'utilisation, par exemple au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales puissent assurer la disponibilité de ces guides ou techniques, en particulier lorsqu\'ils ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou des services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides <s>interactifs </s>ou \'\'\'\'\'techniques.\'\'\'\'\''),('k','l',2,2,4,'332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('k','l',2,2,4,'2021e2','2021e2','2021e2','fr','- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('k','l',2,2,4,'2141','2141','2141','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques \'\'\'\'\'à, notamment:\'\'\'\'\''),('k','l',0,2,4,'34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('k','l',2,2,4,'2021b2','2021b2','2021b2','fr','- l\'information sur les politiques de gestion du trafic appliquées par le \'\'\'\'\'fournisseur,\'\'\'\'\''),('k','l',2,1,3,'084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;'),('k','l',2,1,3,'0941','0941','0941','fr','4. Sauf disposition contraire du deuxième alinéa, les États membres veillent à ce que tous les types de services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.'),('k','l',2,1,3,'084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité réglementaire;'),('k','l',2,1,3,'0941@A','0941@A','0941@A','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques à fournir.'),('k','l',2,1,3,'084@A','084@A','084@A','fr','\'\'\'\'\'5. \'\'\'\'\'Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés, \'\'\'\'\'dont les suivants:'),('k','l',2,1,3,'0931','0931','0931','fr','3. Sauf disposition contraire du deuxième alinéa, les États membres veillent à ce que tous les types de technologies utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.'),('k','l',2,1,3,'0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('k','l',2,1,3,'084@Ac','084@Ac','084@Ac','fr','c) \'\'\'\'\'préserver \'\'\'\'\'la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;'),('k','l',2,1,3,'082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('k','l',2,1,3,'083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('k','l',2,1,3,'0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('k','l',2,1,3,'0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('k','l',2,1,3,'0812','0812','0812','fr','Sauf disposition contraire de l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités réglementaires nationales en fassent de même dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, notamment celles destinées à assurer une concurrence effective.'),('k','l',2,1,3,'084@Af','084@Af','084@Af','fr','f) n\'imposer \'\'\'\'\'des obligations \'\'\'\'\'réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('k','l',2,1,3,'095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions <s>et des mesures </s>visées aux paragraphes 3 et 4 et rendent publics les résultats de ces réexamens.'),('k','l',2,1,3,'0932c','0932c','0932c','fr','\'\'\'\'\'d) \'\'\'\'\'optimiser le partage des radiofréquences,'),('k','l',2,1,3,'0942b','0942b','0942b','fr','b) la promotion de la cohésion sociale, régionale ou territoriale;'),('k','l',2,1,3,'0932c@A','0932c@A','0932c@A','fr','\'\'\'\'\'e) \'\'\'\'\'sauvegarder l\'efficacité de l\'utilisation du spectre, ou'),('k','l',2,1,3,'0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être prise que si elle se justifie par la nécessité de protéger des services visant à assurer la \'\'\'\'\'sauvegarde \'\'\'\'\'de la vie humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.'),('k','l',2,1,3,'083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('k','l',2,1,3,'0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('k','l',2,1,3,'091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution du spectre aux fins des services de communications électroniques et l\'octroi des autorisations générales ou des droits individuels d\'utilisation de telles radiofréquences par les autorités nationales compétentes soient fondés sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.'),('k','l',2,1,3,'0962','0962','0962','fr','\'\'\'\'\'Les attributions \'\'\'\'\'du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du \'\'\'\'\'...(Date \'\'\'\'\'de \'\'\'\'\'transposition \'\'\'\'\'de \'\'\'\'\'la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux \'\'\'\'\'dispositions de l\'article 9 \'\'\'\'\'bis.\'\'\'\'\''),('k','l',2,1,3,'082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques;'),('k','l',2,1,3,'0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('k','l',2,1,3,'0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini par les États membres conformément au droit communautaire, \'\'\'\'\'tel que \'\'\'\'\'notamment, mais pas exclusivement:'),('k','l',2,1,3,'0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('k','l',2,1,3,'084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements \'\'\'\'\'efficaces \'\'\'\'\'et des innovations <s>efficaces </s>dans des infrastructures nouvelles et \'\'\'\'\'améliorées, \'\'\'\'\'notamment en tenant compte des risques d\'investissement;'),('k','l',2,1,3,'0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('k','l',2,1,3,'092','092','092','fr','<s>2. </s>Les États membres promeuvent l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer que les radiofréquences \'\'\'\'\'sont \'\'\'\'\'utilisées d\'une manière efficace et \'\'\'\'\'effective, \'\'\'\'\'et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent conformément à la décision n° 676/2002/CE (décision \"spectre radioélectrique\").'),('k','l',2,1,3,'0932d','0932d','0932d','fr','\'\'\'\'\'f) \'\'\'\'\'réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('k','l',2,1,3,'083d','083d','083d','fr','d) en coopérant entre elles ainsi qu\'avec la Commission et le GERT, afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('k','l',2,1,3,'0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, \'\'\'\'\'des personnes \'\'\'\'\'âgées et \'\'\'\'\'des personnes \'\'\'\'\'ayant des besoins sociaux spécifiques;'),('k','l',2,1,3,'082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, \'\'\'\'\'les personnes \'\'\'\'\'âgées et \'\'\'\'\'les personnes \'\'\'\'\'ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('k','l',2,1,3,'0942c','0942c','0942c','fr','c) \'\'\'\'\'l\'évitement d\'une utilisation inefficace \'\'\'\'\'des radiofréquences; ou'),('k','l',2,1,3,'0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'réseau de radiocommunications et de technologie sans fil \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'si \'\'\'\'\'cela est nécessaire pour:'),('k','l',2,1,3,'0932a','0932a','0932a','fr','a) éviter \'\'\'\'\'le brouillage préjudiciable,\'\'\'\'\''),('k','l',2,1,3,'097','097','097','fr','7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.'),('k','l',0,1,3,'08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('k','l',2,1,3,'0942d','0942d','0942d','fr','d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.'),('k','l',2,1,3,'084@Ab','084@Ab','084@Ab','fr','b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('k','l',2,1,3,'083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('k','l',2,1,3,'082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('k','l',2,1,3,'0932b@A','0932b@A','0932b@A','fr','\'\'\'\'\'c) assurer \'\'\'\'\'la qualité technique \'\'\'\'\'du service,\'\'\'\'\''),('k','l',2,1,3,'0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('k','l',2,1,3,'0961','0961','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent au spectre \'\'\'\'\'attribué \'\'\'\'\'aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales et aux droits individuels d\'utilisation des radiofréquences octroyés après le \'\'\'\'\'...(Date \'\'\'\'\'de \'\'\'\'\'transposition \'\'\'\'\'de \'\'\'\'\'la directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('k','l',2,1,3,'0942a','0942a','0942a','fr','a) la \'\'\'\'\'sauvegarde \'\'\'\'\'de la vie humaine;'),('k','l',2,1,3,'0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics.'),('k','l',0,1,3,'09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('k','l',3,1,2,'A1A19','A1A19','A1A19','fr','19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive \'\'\'\'\'2002/21/CE (directive \"cadre\"), \'\'\'\'\'divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.'),('k','l',3,1,2,'A1A','A1A','A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('k','l',0,2,5,'05','05','05','fr','Article 5 − Confidentialité des communications'),('k','l',2,2,5,'022','022','022','fr','Les définitions suivantes sont aussi applicables:'),('k','l',2,2,5,'022h','022h','022h','fr','\'\'\'\'\'g) \'\'\'\'\'“courrier électronique\": tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère;'),('k','l',2,2,5,'066@A','066@A','066@A','fr','\'\'\'\'\'7. \'\'\'\'\'Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de \'\'\'\'\'l\'information (JO L 77 du 13.3.2004, p. 1.).\'\'\'\'\''),('k','l',0,2,5,'04','04','04','fr','Article 4 − Sécurité \'\'\'\'\'des traitements\'\'\'\'\''),('k','l',0,2,5,'02','02','02','fr','Article 2 − Définitions'),('k','l',2,2,5,'022i','022i','022i','fr','\'\'\'\'\'h) \'\'\'\'\'“violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('k','l',2,2,5,'041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('k','l',2,2,5,'151@A','151@A','151@A','fr','1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.'),('k','l',2,2,5,'052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('k','l',2,2,5,'141','141','141','fr','1. Lors de la mise en œuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('k','l',0,2,5,'06','06','06','fr','Article 6 − Données relatives au trafic'),('k','l',2,2,5,'15@A2','15@A2','15@A2','fr','2. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux aient le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('k','l',1,2,5,'15@A:36','15@A:36','15@A:36','fr','\'\'\'\'\'(54) \'\'\'\'\'La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté exige des compétences de mise en œuvre et d\'exécution efficaces afin d\'encourager le respect des règles. Les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux compétents devraient être dotés de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toutes les informations utiles dont ils pourraient avoir besoin pour statuer sur les plaintes et \'\'\'\'\'infliger \'\'\'\'\'des sanctions \'\'\'\'\'en cas de non-respect.\'\'\'\'\''),('k','l',2,2,5,'022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques ou par un service de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('k','l',2,2,5,'022e','022e',NULL,'fr','<s>e) définition transférée à la directive-cadre (“appel”, une connexion établie au moyen d\'un service de communications électroniques accessible au public permettant une communication vocale bidirectionnelle.)</s>'),('k','l',2,2,5,'053','053','053','fr','3. Les États membres garantissent que le stockage \'\'\'\'\'d\'informations \'\'\'\'\'ou <s>l\'obtention de </s>l\'accès à des informations déjà \'\'\'\'\'stockées \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'ne soit \'\'\'\'\'permis qu\'à condition que l\'abonné ou l\'utilisateur \'\'\'\'\'soit muni, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il ait \'\'\'\'\'le droit de refuser un tel traitement <s>lui soit donné </s>par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('k','l',0,2,5,'14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation'),('k','l',2,2,5,'15@A4','15@A4','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des recommandations, après consultation de l\'ENISA, du groupe de l\'article 29 et des autorités réglementaires compétentes.'),('k','l',2,2,5,'022g','022g','022g','fr','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('k','l',2,2,5,'0433','0433','0433','fr','La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère \'\'\'\'\'personnel, \'\'\'\'\'et les mesures proposées ou prises par le fournisseur pour y remédier.'),('k','l',2,2,5,'044','044','044','fr','\'\'\'\'\'5. \'\'\'\'\'Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 4, \'\'\'\'\'la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de \'\'\'\'\'l\'information (ENISA), \'\'\'\'\'et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('k','l',2,2,5,'151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('k','l',2,2,5,'15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'le ...(La \'\'\'\'\'date \'\'\'\'\'visée à l\'article 4, paragraphe 1.) , \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('k','l',1,2,5,'15@A:36@A','15@A:36@A','15@A:36@A','fr','\'\'\'\'\'(55) \'\'\'\'\'La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels \'\'\'\'\'espions transfrontaliers. \'\'\'\'\'Afin de garantir une coopération sans heurts et rapide dans \'\'\'\'\'de tels \'\'\'\'\'cas, il \'\'\'\'\'convient \'\'\'\'\'de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.'),('k','l',2,2,5,'051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('k','l',2,2,5,'064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('k','l',2,2,5,'152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('k','l',2,2,5,'063','063','063','fr','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('k','l',2,2,5,'022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('k','l',2,2,5,'142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en œuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information.'),('k','l',1,2,5,'03:28','03:28','03:28','fr','\'\'\'\'\'(44) \'\'\'\'\'Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui \'\'\'\'\'pourraient \'\'\'\'\'être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des \'\'\'\'\'données, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications électroniques\"), \'\'\'\'\'notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('k','l',1,2,5,'043:29','043:29','043:29','fr','\'\'\'\'\'(47) \'\'\'\'\'Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer les risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la \'\'\'\'\'violation, \'\'\'\'\'le nombre d\'abonnés concernés et les dommages que les abonnés pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités \'\'\'\'\'d\'emploi ou \'\'\'\'\'atteinte à l\'intégrité physique). Les abonnés concernés par des incidents touchant à la sécurité susceptibles d\'entraîner des risques graves pour \'\'\'\'\'leur \'\'\'\'\'vie privée <s>de l\'abonné </s>(par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à \'\'\'\'\'la \'\'\'\'\'violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection \'\'\'\'\'devraient rendre \'\'\'\'\'les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('k','l',2,2,5,'022f','022f','022f','fr','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('k','l',2,2,5,'062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('k','l',2,2,5,'143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('k','l',2,2,5,'065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('k','l',2,2,5,'022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('k','l',2,2,5,'0431','0431','0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur <s>concerné </s>de services de communications électroniques accessibles au public évalue l\'étendue de la violation <s>de données à caractère personnel </s>ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et l\'abonné concerné de la violation en question, compte tenu des règles applicables fixées par l\'autorité nationale compétente conformément au paragraphe \'\'\'\'\'4.\'\'\'\'\''),('k','l',2,2,5,'066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('k','l',2,2,5,'0432','0432','0432','fr','Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur <s>concerné </s>de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné <s>concerné </s>de \'\'\'\'\'la \'\'\'\'\'violation.'),('k','l',2,2,5,'021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") s\'appliquent aux fins de la présente directive.'),('k','l',1,2,5,'06:26@B','06:26@B','06:26@B','fr','\'\'\'\'\'(41) \'\'\'\'\'Le traitement des données relatives au trafic dans la mesure strictement nécessaire à \'\'\'\'\'des fins de \'\'\'\'\'détection, \'\'\'\'\'de \'\'\'\'\'localisation et \'\'\'\'\'d\'élimination \'\'\'\'\'d\'erreurs et de défaillances du réseau \'\'\'\'\'ainsi que \'\'\'\'\'de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.'),('k','l',2,2,5,'043@A','043@A','043@A','fr','\'\'\'\'\'4. \'\'\'\'\'Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles \'\'\'\'\'la notification de la violation de données à caractère personnel par \'\'\'\'\'le fournisseur d\'un service de communications électroniques accessible au public est \'\'\'\'\'nécessaire, \'\'\'\'\'le format applicable à cette notification et ses modalités de transmission.'),('k','l',2,2,5,'15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que \'\'\'\'\'l\'autorité nationale compétente \'\'\'\'\'et, le cas échéant, d\'autres organismes nationaux disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toute information pertinente dont ils peuvent avoir besoin, afin de surveiller et \'\'\'\'\'de \'\'\'\'\'contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('k','l',0,2,5,'15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('k','l',2,2,5,'153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('k','l',2,2,5,'042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('k','l',2,2,5,'061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessible au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, 3, 5 et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('k','l',2,2,5,'022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('k','l',0,2,5,'15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('a','l',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a','l',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a','l',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a','l',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('a','l',2,1,1,'1212j',NULL,'1212j','de','\'\'\'\'\'j) die Verpflichtung, Zugang zu zugehörigen Diensten wie einem Identitäts-, Standort- und Präsenzdienst zu gewähren.\'\'\'\'\''),('a','l',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder \'\'\'\'\'Netzeinrichtungen;\'\'\'\'\''),('a','l',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a','l',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a','l',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a','l',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen <s>wie Gebäuden, Leitungen und Masten </s>zu \'\'\'\'\'ermöglichen, einschließlich der gemeinsamen Nutzung von Leitungsrohren, Gebäuden oder Gebäudezugängen, Antennen, Türmen und anderen Trägerstrukturen, Leerrohren, Masten, Einstiegsschächten und Verteilerkästen;\'\'\'\'\''),('a','l',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich <s>der Entbündelung </s>des Zugangs zur \'\'\'\'\'Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss an einem bestimmten Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a','l',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a','l',2,1,1,'095','095','095','de','5. \'\'\'\'\'Die Kommission \'\'\'\'\'kann \'\'\'\'\'die \'\'\'\'\'entsprechend \'\'\'\'\'der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie werden \'\'\'\'\'nach dem \'\'\'\'\'in Artikel \'\'\'\'\'14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle erlassen. Bei der Anwendung dieses Absatzes kann die Kommission durch die GERT unterstützt \'\'\'\'\'werden.'),('a','l',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('a','l',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('a','l',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;\'\'\'\'\''),('a','l',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a','l',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a','l',2,1,1,'1213',NULL,'1213','de','\'\'\'\'\'Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.\'\'\'\'\''),('a','l',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a','l',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a','l',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a','l',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('a','l',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a','l',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a','l',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('a','l',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a','l',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('a','l',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a','l',2,2,4,'204','204','204','de','\'\'\'\'\'2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die \'\'\'\'\'Teilnehmer \'\'\'\'\'klar darüber unterrichtet werden, ob Zugang \'\'\'\'\'zu \'\'\'\'\'Notdiensten bereitgestellt wird oder nicht \'\'\'\'\'und \'\'\'\'\'ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste stellen sicher, dass die Kunden vor Vertragsschluss in klarer Weise \'\'\'\'\'über \'\'\'\'\'alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden, ebenso wie bei jeder Änderung in Bezug auf \'\'\'\'\'den \'\'\'\'\'Zugang \'\'\'\'\'zu \'\'\'\'\'Notrufdiensten.\'\'\'\'\''),('a','l',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('a','l',2,2,4,'2021h',NULL,'2021h','de','\'\'\'\'\'h) die Arten von Maßnahmen, mit denen das Unternehmen auf Sicherheits- oder Integritätsverletzungen oder auf Bedrohungen und Schwachstellen reagieren kann.\'\'\'\'\''),('a','l',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'3. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4 Buchstabe a und Artikel 20 Absatz 1 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('a','l',1,2,4,'33:25',NULL,'33:25','de','\'\'\'\'\'(39) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen.\'\'\'\'\''),('a','l',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'d) behinderte Teilnehmer regelmäßig über Einzelheiten von für sie bestimmten Produkten und Diensten zu unterrichten.\'\'\'\'\''),('a','l',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in einem solchen Fall von den zuständigen öffentlichen Behörden in einem standardisierten Format geliefert und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('a','l',2,2,4,'2021','2021','2021','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die die Verbindung mit \'\'\'\'\'einem \'\'\'\'\'öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('a','l',2,2,4,'2812',NULL,'2812','de','\'\'\'\'\'2. Die Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von den Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und dass die zuständigen Behörden ferner verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('a','l',1,2,4,'20:14',NULL,'20:14','de','\'\'\'\'\'(22) Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer vollständig über die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, informiert werden. Bei einem Mangel an wirksamem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG (Zugangsrichtlinie) zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('a','l',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(23) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von elektronischen Kommunikationsnetzen oder - diensten, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig oder schädlich sind. Die Rahmenrichtlinie und die anderen Einzelrichtlinien berühren nicht die Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt (Richtlinie über den elektronischen Geschäftsverkehr) (ABl. L 178 vom 17.7.2000, S. 1.), die unter anderem eine Vorschrift über die \"reine Durchleitung\" durch Vermittler gemäß der Definition in jener Richtlinie enthält.\'\'\'\'\''),('a','l',2,2,4,'2021b','2021b','2021b','de','b) <s>angebotene Dienste und angebotenes Niveau der Dienstqualität sowie </s>die \'\'\'\'\'angebotenen Dienste, darunter insbesondere\'\'\'\'\''),('a','l',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('a','l',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a','l',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können \'\'\'\'\'ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4 Buchstabe a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('a','l',0,2,4,'28','28','28','de','Artikel 28 − \'\'\'\'\'Zugang zu Rufnummern und Diensten\'\'\'\'\''),('a','l',2,2,4,'2021f','2021f','2021f','de','f) etwaige Entschädigungs- und Erstattungsregelungen bei Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a','l',2,2,4,'2811','281','2811','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die zuständigen nationalen Behörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten \'\'\'\'\'und, \'\'\'\'\'sofern der \'\'\'\'\'angerufene \'\'\'\'\'Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt \'\'\'\'\'hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:\'\'\'\'\''),('a','l',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- angebotenes Mindestniveau der Dienstqualität, einschließlich der Frist bis zum erstmaligen Anschluss sowie gegebenenfalls anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;\'\'\'\'\''),('a','l',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, einschließlich der \'\'\'\'\'Angabe, mit welchen Mitteln aktuelle Informationen über alle anwendbaren Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, der angebotenen Zahlungsmodalitäten und der durch die Zahlungsmodalität bedingten Kostenunterschiede;\'\'\'\'\''),('a','l',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und\'\'\'\'\''),('a','l',2,2,4,'2811b',NULL,'2811b','de','\'\'\'\'\'b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Rufnummernplänen der Mitgliedstaaten, der Nummern aus dem ETNS sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.\'\'\'\'\''),('a','l',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('a','l',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('a','l',2,2,4,'201','201',NULL,'de','<s>1. Die Absätze 2, 3 und 4 gelten unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 93/13/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('a','l',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach Artikel 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('a','l',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'c) gemäß Artikel 12 der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und\'\'\'\'\''),('a','l',2,2,4,'223',NULL,'223','de','\'\'\'\'\'3. Um eine Verschlechterung der Dienste und eine Behinderung oder Verlangsamung des Datenverkehrs in den Netzen zu verhindern, stellen die Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in der Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('a','l',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a','l',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('a','l',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel \'\'\'\'\'34;\'\'\'\'\''),('a','l',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(20) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, sowie die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 3 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese standardisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('a','l',2,2,4,'207',NULL,'207','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der Bekanntgabe von Änderungen der Vertragsbedingungen, die von den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den Vertrag ohne Zahlung von Vertragsstrafen zu widerrufen. Den Teilnehmern werden diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, angezeigt; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu widerrufen, wenn sie die neuen Bedingungen nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('a','l',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a','l',2,2,4,'2021e1','2021e','2021e1','de','\'\'\'\'\'- der Entgelte \'\'\'\'\'für \'\'\'\'\'die Übertragbarkeit von Nummern \'\'\'\'\'und \'\'\'\'\'anderen Teilnehmerkennungen;\'\'\'\'\''),('a','l',2,2,4,'3312','332','3312','de','<s>2. </s>Die \'\'\'\'\'Mitgliedstaaten stellen insbesondere sicher, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus einrichten, mit dem gewährleistet wird, dass \'\'\'\'\'in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- \'\'\'\'\'und \'\'\'\'\'Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen \'\'\'\'\'der \'\'\'\'\'Verbraucher bei der elektronischen Kommunikation gebührend berücksichtigt \'\'\'\'\'werden.'),('a','l',2,2,4,'341','341','341','de','1. Die Mitgliedstaaten stellen sicher, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitfällen <s>zur Verfügung stehen, an denen Verbraucher beteiligt sind und die Fragen </s>im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, in Bezug auf die Bedingungen und/oder die Ausführung der Verträge über die Bereitstellung solcher Netze und/oder Dienste zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Beilegung von Streitfällen ermöglichen; sie können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitfälle ausweiten, an denen andere Endnutzer beteiligt sind.'),('a','l',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('a','l',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten;\'\'\'\'\''),('a','l',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'öffentliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, ausreichende und aktuelle Informationen nach Anhang II über geltende Preise und Tarife \'\'\'\'\'sowie \'\'\'\'\'über Standardbedingungen für den Zugang zu den für Endnutzer und \'\'\'\'\'Verbraucher \'\'\'\'\'bereitgestellten Diensten und deren Nutzung \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich \'\'\'\'\'der \'\'\'\'\'Form, in der diese Informationen veröffentlicht werden, weitere Anforderungen festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('a','l',2,2,4,'3311','331','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten \'\'\'\'\'Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a','l',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a','l',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('a','l',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Mittel zur Kontaktaufnahme mit diesen Diensten;\'\'\'\'\''),('a','l',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teilnehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;\'\'\'\'\''),('a','l',2,2,4,'203','203',NULL,'de','<s>3. In den Fällen, in denen Verträge zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste, die nicht die Verbindung zum öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, geschlossen werden, müssen die in Absatz 2 genannten Informationen auch Bestandteil dieser Verträge sein. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('a','l',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden \'\'\'\'\'– \'\'\'\'\'nach Berücksichtigung der Ansichten der \'\'\'\'\'interessierten Kreise – \'\'\'\'\'Unternehmen, die öffentlich zugängliche elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, zur Veröffentlichung vergleichbarer, angemessener und aktueller Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie über die zur Gewährleistung eines vergleichbaren Zugangs für behinderte Endnutzer getroffenen Maßnahmen \'\'\'\'\'verpflichten können. Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('a','l',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie\'\'\'\'\''),('a','l',2,2,4,'2021e',NULL,'2021e','de','\'\'\'\'\'e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich\'\'\'\'\''),('a','l',2,2,4,'213',NULL,'213','de','\'\'\'\'\'2. Die nationalen Regulierungsbehörden fördern die Bereitstellung von vergleichbaren Informationen, beispielsweise durch interaktive Führer oder ähnliche Techniken, um Endnutzer sowie Verbraucher in die Lage zu versetzen, eine unabhängige Bewertung der Kosten alternativer Anwendungen vorzunehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen können, insbesondere wenn diese auf dem Markt nicht kostenlos oder zu einem angemessenen Preis zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher Führer oder Techniken kostenlos zu nutzen.\'\'\'\'\''),('a','l',2,2,4,'332',NULL,'332','de','\'\'\'\'\'2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.\'\'\'\'\''),('a','l',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten stellen sicher, dass für Endnutzer und Verbraucher gemäß den Bestimmungen von Anhang II transparente und aktuelle Informationen über anwendbare Preise und Tarife sowie über Standardkonditionen bezüglich des Zugangs zu öffentlichen Telefondiensten und deren Nutzung zugänglich sind.</s>'),('a','l',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer Kostenanlastung für Endeinrichtungen;\'\'\'\'\''),('a','l',2,2,4,'2141',NULL,'2141','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden Unternehmen, die elektronische Kommunikationsdienste bereitstellen, verpflichten können, unter anderem\'\'\'\'\''),('a','l',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a','l',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;\'\'\'\'\''),('a','l',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen.\'\'\'\'\''),('a','l',2,1,3,'0941','094','0941','de','4. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sicher, \'\'\'\'\'dass \'\'\'\'\'alle Arten von elektronischen Kommunikationsdiensten in den Funkfrequenzbändern bereitgestellt werden können, \'\'\'\'\'die <s>Absicht eines Unternehmens, Frequenznutzungsrechte zu übertragen, der </s>für \'\'\'\'\'elektronische Kommunikationsdienste gemäß ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichsnutzungsplan \'\'\'\'\'und <s>dass jegliche Übertragung nach von dieser Behörde festgelegten Verfahren erfolgt und öffentlich bekannt gegeben wird. Die nationalen Regulierungsbehörden sorgen dafür, dass </s>der \'\'\'\'\'ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('a','l',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung fördern;\'\'\'\'\''),('a','l',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('a','l',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'5. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Ziele objektive, transparente, nichtdiskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem\'\'\'\'\''),('a','l',2,1,3,'0931','093','0931','de','3. \'\'\'\'\'Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sicher, dass alle Arten der für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, \'\'\'\'\'die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('a','l',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a','l',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den infrastrukturbasierten Wettbewerb fördern;\'\'\'\'\''),('a','l',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a','l',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a','l',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a','l',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a','l',2,1,3,'0812','0812','0812','de','\'\'\'\'\'Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'weitestgehend, dass die Regulierung möglichst technologieneutral sein sollte, und \'\'\'\'\'sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten \'\'\'\'\'Regulierungsaufgaben, \'\'\'\'\'insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, \'\'\'\'\'dies ebenfalls tun.\'\'\'\'\''),('a','l',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'f) regulatorische ex-ante-Verpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('a','l',2,1,3,'095',NULL,'095','de','\'\'\'\'\'5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('a','l',2,1,3,'0932c',NULL,'0932c','de','\'\'\'\'\'d) Gewährleistung der größtmöglichen gemeinsamen Nutzung der Funkfrequenzen,\'\'\'\'\''),('a','l',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('a','l',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'e) Sicherstellung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('a','l',2,1,3,'0943',NULL,'0943','de','\'\'\'\'\'Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('a','l',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a','l',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a','l',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die effiziente Verwaltung der Funkfrequenzen für elektronische Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, wobei sie gebührend berücksichtigen, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuteilung \'\'\'\'\'von Funkfrequenzen für elektronische Kommunikationsdienste \'\'\'\'\'und \'\'\'\'\'die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, nichtdiskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('a','l',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.\'\'\'\'\''),('a','l',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt;'),('a','l',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a','l',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('a','l',2,1,3,'0942',NULL,'0942','de','\'\'\'\'\'Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereit- zustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem Ziel von allgemeinem Interesse dienen, das die Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht festgelegt haben, wie unter anderem\'\'\'\'\''),('a','l',2,1,3,'0932b',NULL,'0932b','de','\'\'\'\'\'b) Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,\'\'\'\'\''),('a','l',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('a','l',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a','l',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie \'\'\'\'\'im Einklang mit der Entscheidung Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).\'\'\'\'\''),('a','l',2,1,3,'0932d',NULL,'0932d','de','\'\'\'\'\'f) Gewährleistung der Verwirklichung eines Ziels von allgemeinem Interesse gemäß Absatz 4.\'\'\'\'\''),('a','l',2,1,3,'083d','083d','083d','de','d) untereinander \'\'\'\'\'sowie \'\'\'\'\'mit der Kommission \'\'\'\'\'und der GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a','l',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere \'\'\'\'\'von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, \'\'\'\'\'berücksichtigen;'),('a','l',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass \'\'\'\'\'für \'\'\'\'\'die Nutzer, einschließlich \'\'\'\'\'Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der \'\'\'\'\'größtmögliche \'\'\'\'\'Nutzen \'\'\'\'\'in Bezug auf Auswahl, Preise und Qualität \'\'\'\'\'erbracht wird;\'\'\'\'\''),('a','l',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('a','l',2,1,3,'0932',NULL,'0932','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang für elektronische Kommunikationsdienste vorsehen, wenn dies aus folgenden Gründen erforderlich ist:\'\'\'\'\''),('a','l',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;</s>'),('a','l',2,1,3,'0932a',NULL,'0932a','de','\'\'\'\'\'a) Vermeidung funktechnischer Störungen,\'\'\'\'\''),('a','l',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.\'\'\'\'\''),('a','l',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a','l',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('a','l',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('a','l',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a','l',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a','l',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'c) Gewährleistung der technischen Dienstqualität,\'\'\'\'\''),('a','l',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a','l',2,1,3,'0961',NULL,'0961','de','\'\'\'\'\'6. Die Absätze 3 und 4 gelten für Funkfrequenzen für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach dem ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.\'\'\'\'\''),('a','l',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('a','l',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet \'\'\'\'\'sind;\'\'\'\'\''),('a','l',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a','l',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen des Zugangs zu Diensten und Anwendungen sowie von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('a','l',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a','l',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a','l',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a','l',2,2,5,'022h','022h','022h','de','\'\'\'\'\'g) “elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('a','l',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'7. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) zu gewährleisten.\'\'\'\'\''),('a','l',0,2,5,'04','04','04','de','Artikel 4 − \'\'\'\'\'Sicherheit der Verarbeitung\'\'\'\'\''),('a','l',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('a','l',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'h) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('a','l',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a','l',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('a','l',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a','l',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('a','l',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a','l',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('a','l',2,2,5,'15@A2',NULL,'15@A2','de','\'\'\'\'\'2. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde und gegebenenfalls andere nationale Stellen befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.\'\'\'\'\''),('a','l',1,2,5,'15@A:36',NULL,'15@A:36','de','\'\'\'\'\'(54) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die zuständigen nationalen Behörden und gegebenenfalls andere relevante nationale Stellen sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, einschließlich der Befugnis, alle benötigten Informationen einzuholen, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.\'\'\'\'\''),('a','l',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a','l',2,2,5,'022e','022e',NULL,'de','<s>e) „Anruf” eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Echtzeit-Kommunikation ermöglicht;</s>'),('a','l',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten stellen sicher, dass die <s>Benutzung elektronischer Kommunikationsnetze für die </s>Speicherung von Informationen oder \'\'\'\'\'der \'\'\'\'\'Zugriff auf Informationen, die \'\'\'\'\'bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers gespeichert sind, nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und \'\'\'\'\'von dem \'\'\'\'\'für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung \'\'\'\'\'abzulehnen. \'\'\'\'\'Dies steht einer technischen Speicherung oder dem Zugang nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist \'\'\'\'\'oder wenn \'\'\'\'\'dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a','l',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('a','l',2,2,5,'15@A4',NULL,'15@A4','de','\'\'\'\'\'4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Anhörung der ENISA, der Datenschutzgruppe \"Artikel 29\" und der betroffenen Regulierungsbehörden Empfehlungen erlassen.\'\'\'\'\''),('a','l',2,2,5,'022g','022g','022g','de','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a','l',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers werden mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen zur Begrenzung der möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener Daten empfohlen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('a','l',2,2,5,'044',NULL,'044','de','\'\'\'\'\'5. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 4 vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Datenschutzgruppe \"Artikel 29\" und des Europäischen Datenschutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('a','l',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a','l',2,2,5,'15@A1',NULL,'15@A1','de','\'\'\'\'\'1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Die vorgesehenen Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.\'\'\'\'\''),('a','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('a','l',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a','l',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a','l',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a','l',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('a','l',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a','l',2,2,5,'181','181',NULL,'de','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('a','l',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('a','l',1,2,5,'03:28',NULL,'03:28','de','\'\'\'\'\'(44) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln könnte. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten abzulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Um dieses Ziel zu erreichen, muss gewährleistet werden, dass sämtliche Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit, zur Anwendung kommen.\'\'\'\'\''),('a','l',1,2,5,'043:29',NULL,'043:29','de','\'\'\'\'\'(47) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken bewerten, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. Teilnehmer, die von Sicherheitsverletzungen betroffen sind, die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.\'\'\'\'\''),('a','l',2,2,5,'022f','022f','022f','de','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a','l',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a','l',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a','l',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a','l',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a','l',2,2,5,'0431',NULL,'0431','de','\'\'\'\'\'3. Im Fall einer Verletzung des Schutzes personenbezogener Daten bewertet der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste das Ausmaß der Verletzung des Schutzes personenbezogener Daten, schätzt die Schwere der Verletzung ein und prüft, ob es erforderlich ist, die zuständige nationale Behörde und den betroffenen Teilnehmer über die Verletzung unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen zu benachrichtigen.\'\'\'\'\''),('a','l',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a','l',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den Teilnehmer unverzüglich über die Verletzung.\'\'\'\'\''),('a','l',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('a','l',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(41) Die Verarbeitung von Verkehrsdaten in dem für die Erkennung, Eingrenzung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('a','l',2,2,5,'043@A',NULL,'043@A','de','\'\'\'\'\'4. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Regelungen festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('a','l',2,2,5,'15@A3',NULL,'15@A3','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die zuständigen nationalen Regulierungsbehörden und gegebenenfalls andere nationale Stellen über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Befugnis, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.\'\'\'\'\''),('a','l',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a','l',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a','l',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a','l',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a','l',2,2,5,'022d','022d','022d','de','d) \'\'\'\'\'“Nachricht” \'\'\'\'\'jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a','l',0,2,5,'15@A',NULL,'15@A','de','\'\'\'\'\'Artikel 15a − Umsetzung und Durchsetzung\'\'\'\'\''),('b','l',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','l',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','l',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','l',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('b','l',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten \'\'\'\'\'wie einem Identitäts-, Standort- \'\'\'\'\'und \'\'\'\'\'Präsenzdienst \'\'\'\'\'zu gewähren.'),('b','l',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','l',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','l',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','l',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','l',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','l',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, Leerrohren, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('b','l',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich <s>der Entbündelung </s>des Zugangs zur \'\'\'\'\'Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss an einem bestimmten Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','l',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','l',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie <s>geändert werden, </s>werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('b','l',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','l',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('b','l',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;\'\'\'\'\'');
INSERT INTO `tp_diff_texts` VALUES ('b','l',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','l',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','l',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','l',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','l',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','l',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','l',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('b','l',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','l',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','l',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('b','l',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','l',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('b','l',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','l',2,2,4,'206','206',NULL,'de','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','l',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('b','l',2,2,4,'2021h','2021h','2021h','de','h) <s>Maßnahmen, </s>die \'\'\'\'\'Arten \'\'\'\'\'von \'\'\'\'\'Maßnahmen, mit denen das Unternehmen auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren \'\'\'\'\'kann.'),('b','l',2,2,4,'332@A',NULL,'332@A','de','\'\'\'\'\'3. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4 Buchstabe a und Artikel 20 Absatz 1 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','l',1,2,4,'33:25','33:25','33:25','de','\'\'\'\'\'(39) \'\'\'\'\'Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die \'\'\'\'\'zu \'\'\'\'\'diesem Zweck eingeführten Verfahren sollten aber nicht \'\'\'\'\'zu \'\'\'\'\'einer systematischen Überwachung \'\'\'\'\'der \'\'\'\'\'Internetnutzung führen.\'\'\'\'\''),('b','l',2,2,4,'2141e',NULL,'2141e','de','\'\'\'\'\'d) behinderte Teilnehmer regelmäßig über Einzelheiten von für sie bestimmten Produkten und Diensten zu unterrichten.\'\'\'\'\''),('b','l',2,2,4,'214@A1',NULL,'214@A1','de','\'\'\'\'\'4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in einem solchen Fall von den zuständigen öffentlichen Behörden in einem standardisierten Format geliefert und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','l',2,2,4,'2812','2812','2812','de','\'\'\'\'\'2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und dass die zuständigen Behörden ferner verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('b','l',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können \'\'\'\'\'ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4 Buchstabe a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('b','l',2,2,4,'334','334',NULL,'de','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','l',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('b','l',2,2,4,'2021b3',NULL,'2021b3','de','\'\'\'\'\'- angebotenes Mindestniveau der Dienstqualität, einschließlich der Frist bis zum erstmaligen Anschluss sowie gegebenenfalls anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;\'\'\'\'\''),('b','l',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, einschließlich der Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, der angebotenen Zahlungsmodalitäten und der durch die Zahlungsmodalität bedingten Kostenunterschiede;\'\'\'\'\''),('b','l',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('b','l',2,2,4,'201','201',NULL,'de','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','l',2,2,4,'2141d',NULL,'2141d','de','\'\'\'\'\'c) gemäß Artikel 12 der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und\'\'\'\'\''),('b','l',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','l',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('b','l',1,2,4,'20:12@C',NULL,'20:12@C','de','\'\'\'\'\'(20) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, sowie die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 3 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese standardisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('b','l',2,2,4,'207','207','207','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen. \'\'\'\'\'Den Teilnehmern \'\'\'\'\'werden \'\'\'\'\'diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, \'\'\'\'\'angezeigt; \'\'\'\'\'gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen, \'\'\'\'\'wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('b','l',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','l',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die Interessen der Verbraucher \'\'\'\'\'bei \'\'\'\'\'der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','l',2,2,4,'2141c',NULL,'2141c','de','\'\'\'\'\'b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten;\'\'\'\'\''),('b','l',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten \'\'\'\'\'Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','l',2,2,4,'2021b4',NULL,'2021b4','de','\'\'\'\'\'- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Mittel zur Kontaktaufnahme mit diesen Diensten;\'\'\'\'\''),('b','l',2,2,4,'203','203',NULL,'de','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','l',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste sowie über \'\'\'\'\'die zur Gewährleistung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte \'\'\'\'\'Endnutzer getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('b','l',2,2,4,'2021e',NULL,'2021e','de','\'\'\'\'\'e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich\'\'\'\'\''),('b','l',2,2,4,'211','211',NULL,'de','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','l',2,2,4,'2141','214','2141','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden <s>die </s>Unternehmen, die elektronische Kommunikationsdienste bereitstellen, <s>dazu </s>verpflichten können, \'\'\'\'\'unter anderem\'\'\'\'\''),('b','l',2,2,4,'204','204','204','de','\'\'\'\'\'2. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob <s>der </s>Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Kunden vor Vertragsschluss <s>und danach regelmäßig </s>in klarer Weise \'\'\'\'\'über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet \'\'\'\'\'werden, \'\'\'\'\'ebenso wie bei jeder Änderung in Bezug auf den \'\'\'\'\'Zugang zu \'\'\'\'\'Notrufdiensten.\'\'\'\'\''),('b','l',2,2,4,'2021','2021','2021','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','l',2,2,4,'2021b','2021b','2021b','de','b) <s>angebotene Dienste und angebotene Dienstqualität sowie </s>die \'\'\'\'\'angebotenen Dienste, darunter insbesondere\'\'\'\'\''),('b','l',1,2,4,'20:14@B',NULL,'20:14@B','de','\'\'\'\'\'(23) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von elektronischen Kommunikationsnetzen oder - diensten, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig oder schädlich sind. Die Rahmenrichtlinie und die anderen Einzelrichtlinien berühren nicht die Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt (Richtlinie über den elektronischen Geschäftsverkehr) (ABl. L 178 vom 17.7.2000, S. 1.), die unter anderem eine Vorschrift über die \"reine Durchleitung\" durch Vermittler gemäß der Definition in jener Richtlinie enthält.\'\'\'\'\''),('b','l',1,2,4,'20:14','20:14','20:14','de','\'\'\'\'\'(22) \'\'\'\'\'Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer <s>auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. Bei \'\'\'\'\'einem Mangel an wirksamem \'\'\'\'\'Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG \'\'\'\'\'(Zugangsrichtlinie) \'\'\'\'\'zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht \'\'\'\'\'unangemessen \'\'\'\'\'beschränkt wird.'),('b','l',2,2,4,'3411','3411','341','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen und/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze \'\'\'\'\'und/oder \'\'\'\'\'Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Beilegung von Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','l',2,2,4,'2021b6',NULL,'2021b6','de','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('b','l',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','l',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('b','l',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','l',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungs- \'\'\'\'\'und <s>die </s>Erstattungsregelungen \'\'\'\'\'bei \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','l',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('b','l',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen \'\'\'\'\'Rufnummernplänen \'\'\'\'\'der Mitgliedstaaten, der Nummern aus dem \'\'\'\'\'ETNS \'\'\'\'\'sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','l',2,2,4,'2142',NULL,'2142','de','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','l',2,2,4,'215','215',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','l',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach Artikel 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('b','l',2,2,4,'223','223','223','de','3. Um eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu verhindern, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass \'\'\'\'\'die <s>von den </s>nationalen Regulierungsbehörden \'\'\'\'\'in der Lage sind, \'\'\'\'\'Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, \'\'\'\'\'festzulegen.\'\'\'\'\''),('b','l',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','l',2,2,4,'2021e1','2021e','2021e1','de','\'\'\'\'\'- \'\'\'\'\'der \'\'\'\'\'Entgelte für \'\'\'\'\'die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('b','l',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('b','l',2,2,4,'205','205',NULL,'de','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','l',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die öffentliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und Tarife \'\'\'\'\'sowie über Standardbedingungen \'\'\'\'\'für den Zugang zu den <s>von ihnen </s>für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. \'\'\'\'\'Die nationalen Regulierungsbehörden können hinsichtlich der Form, \'\'\'\'\'in \'\'\'\'\'der diese Informationen veröffentlicht werden, weitere Anforderungen festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher \'\'\'\'\'zu \'\'\'\'\'gewährleisten.\'\'\'\'\''),('b','l',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','l',2,2,4,'214@A1b',NULL,'214@A1b','de','\'\'\'\'\'b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('b','l',2,2,4,'3412','3412',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('b','l',2,2,4,'2822','2822',NULL,'de','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('b','l',2,2,4,'2141a',NULL,'2141a','de','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teilnehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;\'\'\'\'\''),('b','l',2,2,4,'214@A1a',NULL,'214@A1a','de','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie\'\'\'\'\''),('b','l',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','l',2,2,4,'213','213','213','de','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung von \'\'\'\'\'vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn \'\'\'\'\'diese <s>sonst </s>auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher <s>interaktiven </s>Führer oder <s>ähnlicher </s>Techniken kostenlos zu nutzen.'),('b','l',2,2,4,'2021e2',NULL,'2021e2','de','\'\'\'\'\'- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer Kostenanlastung für Endeinrichtungen;\'\'\'\'\''),('b','l',2,2,4,'2821','2821',NULL,'de','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','l',2,2,4,'2021b2',NULL,'2021b2','de','\'\'\'\'\'- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;\'\'\'\'\''),('b','l',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','l',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','l',2,1,3,'084@Ae',NULL,'084@Ae','de','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen.\'\'\'\'\''),('b','l',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die <s>der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen </s>für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'gemäß ihrem nationalen Frequenzbereichsnutzungsplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','l',2,1,3,'084@Aa',NULL,'084@Aa','de','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung fördern;\'\'\'\'\''),('b','l',2,1,3,'09@C1a','09@C1a',NULL,'de','<s>a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('b','l',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('b','l',2,1,3,'084@A',NULL,'084@A','de','\'\'\'\'\'5. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Ziele objektive, transparente, nichtdiskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem\'\'\'\'\''),('b','l',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','l',2,1,3,'0841b','084b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','l',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;</s>'),('b','l',2,1,3,'084@Ac',NULL,'084@Ac','de','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den infrastrukturbasierten Wettbewerb fördern;\'\'\'\'\''),('b','l',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','l',2,1,3,'09@C1','09@C1',NULL,'de','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen</s>'),('b','l',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','l',2,1,3,'0841','084','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','l',2,1,3,'0841d','084d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','l',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','l',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung \'\'\'\'\'möglichst \'\'\'\'\'technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','l',2,1,3,'084@Af',NULL,'084@Af','de','\'\'\'\'\'f) regulatorische ex-ante-Verpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('b','l',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('b','l',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','l',2,1,3,'0932c','0932c','0932c','de','\'\'\'\'\'d) \'\'\'\'\'Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('b','l',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('b','l',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'e) Sicherstellung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','l',2,1,3,'0943','0943','0943','de','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn \'\'\'\'\'sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen \'\'\'\'\'von \'\'\'\'\'allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('b','l',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','l',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','l',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, wobei sie gebührend berücksichtigen, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','l',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.\'\'\'\'\''),('b','l',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('b','l',2,1,3,'0841a','084a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','l',2,1,3,'083c','083c',NULL,'de','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','l',2,1,3,'0942','0942','0942','de','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern \'\'\'\'\'bereit- zustellen \'\'\'\'\'sind, müssen dadurch gerechtfertigt sein, dass sie einem <s>im allgemeinen Interesse liegenden </s>Ziel \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'dienen, \'\'\'\'\'das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, wie unter anderem\'\'\'\'\''),('b','l',2,1,3,'0932b','0932b','0932b','de','b) <s>zum </s>Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','l',2,1,3,'084@Ad',NULL,'084@Ad','de','\'\'\'\'\'d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('b','l',2,1,3,'0841c','084c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','l',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie \'\'\'\'\'im Einklang mit der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','l',2,1,3,'0932d','0932d','0932d','de','\'\'\'\'\'f) Gewährleistung der Verwirklichung eines Ziels von allgemeinem Interesse gemäß \'\'\'\'\'Absatz 4.'),('b','l',2,1,3,'083d','083d','083d','de','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','l',2,1,3,'0841e','084e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','l',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','l',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','l',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','l',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;</s>'),('b','l',2,1,3,'0932a','0932a','0932a','de','a) <s>zur </s>Vermeidung funktechnischer Störungen,'),('b','l',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.\'\'\'\'\''),('b','l',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','l',2,1,3,'084g','084g',NULL,'de','<s>g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.</s>'),('b','l',0,1,3,'09@C','09@C',NULL,'de','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('b','l',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('b','l',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','l',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.</s>'),('b','l',2,1,3,'084@Ab',NULL,'084@Ab','de','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','l',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','l',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','l',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'c) Gewährleistung der technischen Dienstqualität,\'\'\'\'\''),('b','l',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','l',2,1,3,'0961','096','0961','de','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die \'\'\'\'\'nach dem \'\'\'\'\'...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.\'\'\'\'\''),('b','l',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('b','l',2,1,3,'0841f','084f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','l',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','l',3,1,2,'A1A19','A1A19','A1A19','de','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen \'\'\'\'\'des \'\'\'\'\'Zugangs zu Diensten \'\'\'\'\'und \'\'\'\'\'Anwendungen sowie von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('b','l',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','l',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','l',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','l',2,2,5,'022h','022h','022h','de','\'\'\'\'\'g) “elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('b','l',2,2,5,'066@A',NULL,'066@A','de','\'\'\'\'\'7. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) zu gewährleisten.\'\'\'\'\''),('b','l',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b','l',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('b','l',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'h) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','l',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','l',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('b','l',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','l',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('b','l',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','l',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('b','l',2,2,5,'15@A2','15@A2','15@A2','de','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Stellen \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','l',1,2,5,'15@A:36','15@A:36','15@A:36','de','\'\'\'\'\'(54) \'\'\'\'\'Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Stellen \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, \'\'\'\'\'einschließlich der Befugnis, \'\'\'\'\'alle benötigten Informationen \'\'\'\'\'einzuholen, \'\'\'\'\'damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','l',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','l',2,2,5,'022e','022e',NULL,'de','<s>e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;</s>'),('b','l',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Speicherung von Informationen \'\'\'\'\'oder der Zugriff auf Informationen, die bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'gespeichert sind, \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugang \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','l',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('b','l',2,2,5,'022g','022g','022g','de','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','l',2,2,5,'0433',NULL,'0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers werden mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen zur Begrenzung der möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener Daten empfohlen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('b','l',2,2,5,'15@A42','15@A42',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','l',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','l',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis \'\'\'\'\'zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) \'\'\'\'\'mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('b','l',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','l',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','l',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','l',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('b','l',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','l',2,2,5,'181','181',NULL,'de','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('b','l',2,2,5,'0442','0442',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','l',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('b','l',1,2,5,'03:28','03:28','03:28','de','\'\'\'\'\'(44) \'\'\'\'\'Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln \'\'\'\'\'könnte. \'\'\'\'\'So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten \'\'\'\'\'abzulesen, \'\'\'\'\'die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. \'\'\'\'\'Um dieses Ziel zu erreichen, \'\'\'\'\'muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie \'\'\'\'\'2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der \'\'\'\'\'Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('b','l',1,2,5,'043:29','043:29','043:29','de','\'\'\'\'\'(47) \'\'\'\'\'Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken bewerten, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich benachrichtigt <s>und darüber informiert </s>werden, \'\'\'\'\'damit \'\'\'\'\'sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.\'\'\'\'\''),('b','l',2,2,5,'022f','022f','022f','de','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','l',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','l',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','l',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','l',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','l',2,2,5,'0431','043','0431','de','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'bewertet \'\'\'\'\'der <s>Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der </s>Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß \'\'\'\'\'der \'\'\'\'\'Verletzung \'\'\'\'\'des \'\'\'\'\'Schutzes personenbezogener Daten, schätzt die Schwere \'\'\'\'\'der <s>Art der </s>Verletzung \'\'\'\'\'ein \'\'\'\'\'und \'\'\'\'\'prüft, ob es erforderlich ist, \'\'\'\'\'die \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde \'\'\'\'\'und \'\'\'\'\'den betroffenen Teilnehmer über \'\'\'\'\'die <s>vom Betreiber nach der </s>Verletzung \'\'\'\'\'unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen zu benachrichtigen.\'\'\'\'\''),('b','l',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','l',2,2,5,'0432',NULL,'0432','de','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den Teilnehmer unverzüglich über die Verletzung.\'\'\'\'\''),('b','l',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('b','l',1,2,5,'06:26@B',NULL,'06:26@B','de','\'\'\'\'\'(41) Die Verarbeitung von Verkehrsdaten in dem für die Erkennung, Eingrenzung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('b','l',2,2,5,'043@A',NULL,'043@A','de','\'\'\'\'\'4. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Regelungen festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('b','l',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Stellen \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der \'\'\'\'\'Befugnis, \'\'\'\'\'sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','l',2,2,5,'15@A41','15@A41','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, der Datenschutzgruppe \"Artikel 29\" \'\'\'\'\'und der betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('b','l',2,2,5,'0441','0441','044','de','\'\'\'\'\'5. \'\'\'\'\'Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 4 \'\'\'\'\'vorgesehenen Maßnahmen kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der Europäischen \'\'\'\'\'Agentur \'\'\'\'\'für \'\'\'\'\'Netz- und Informationssicherheit (ENISA), \'\'\'\'\'der \'\'\'\'\'Datenschutzgruppe \"Artikel 29\" \'\'\'\'\'und des Europäischen Datenschutzbeauftragten \'\'\'\'\'Empfehlungen unter anderem \'\'\'\'\'in Bezug auf <s>die </s>Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen \'\'\'\'\'erlassen.\'\'\'\'\''),('b','l',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','l',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','l',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','l',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','l',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','l',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('i','l',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('i','l',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('i','l',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung <s>etwaiger getätigter öffentlicher Investitionen und </s>der \'\'\'\'\'Investitionsrisiken;\'\'\'\'\''),('i','l',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('i','l',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten \'\'\'\'\'wie einem Identitäts-, Standort- \'\'\'\'\'und \'\'\'\'\'Präsenzdienst \'\'\'\'\'zu gewähren.'),('i','l',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('i','l',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('i','l',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('i','l',2,1,1,'1212f@A','1212f@A',NULL,'de','<s>fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;</s>'),('i','l',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('i','l',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('i','l',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, Türmen und anderen Trägerstrukturen, \'\'\'\'\'Leerrohren, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('i','l',2,1,1,'094','094','094','de','4. \'\'\'\'\'Obliegen \'\'\'\'\'einem Betreiber \'\'\'\'\'Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss \'\'\'\'\'an einem bestimmten \'\'\'\'\'Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('i','l',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('i','l',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie <s>geändert werden, </s>werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('i','l',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'Nutzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('i','l',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('i','l',2,1,1,'1221d','1221d','1221d','de','d) \'\'\'\'\'Notwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, \'\'\'\'\'auch durch wirtschaftlich effizienten Wettbewerb \'\'\'\'\'im Bereich Infrastruktur;'),('i','l',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('i','l',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('i','l',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('i','l',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('i','l',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('i','l',2,1,1,'1212','1212','1212','de','Betreibern \'\'\'\'\'darf \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt werden:\'\'\'\'\''),('i','l',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'Netzmerkmale, \'\'\'\'\'Bereitstellungs- und \'\'\'\'\'Nutzungsbedingungen – einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('i','l',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('i','l',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('i','l',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('i','l',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('i','l',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('i','l',2,2,4,'2231','2231','223','de','3. \'\'\'\'\'Um \'\'\'\'\'eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern, stellen die Mitgliedstaaten sicher, \'\'\'\'\'dass die \'\'\'\'\'nationalen Regulierungsbehörden in \'\'\'\'\'der \'\'\'\'\'Lage sind, Mindestanforderungen an \'\'\'\'\'die \'\'\'\'\'Dienstqualität \'\'\'\'\'der \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('i','l',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('i','l',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('i','l',2,2,4,'2021h','2021h','2021h','de','h) die \'\'\'\'\'Arten \'\'\'\'\'von Maßnahmen, \'\'\'\'\'mit denen \'\'\'\'\'das \'\'\'\'\'Unternehmen auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren kann.\'\'\'\'\''),('i','l',2,2,4,'332@A','332@A','332@A','de','\'\'\'\'\'3. \'\'\'\'\'Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus \'\'\'\'\'können \'\'\'\'\'die nationalen Regulierungsbehörden und andere zuständige \'\'\'\'\'Behörden \'\'\'\'\'die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert \'\'\'\'\'sind, fördern. \'\'\'\'\'Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz \'\'\'\'\'4 Buchstabe a \'\'\'\'\'und Artikel 20 Absatz \'\'\'\'\'1 \'\'\'\'\'bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('i','l',1,2,4,'33:25','33:25','33:25','de','\'\'\'\'\'(39) \'\'\'\'\'Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'einen geeigneten Konsultationsmechanismus \'\'\'\'\'einrichten. \'\'\'\'\'Ein solcher Mechanismus könnte \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner \'\'\'\'\'könnte \'\'\'\'\'ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung \'\'\'\'\'führen.\'\'\'\'\''),('i','l',2,2,4,'2141e','2141e','2141e','de','\'\'\'\'\'d) \'\'\'\'\'behinderte Teilnehmer regelmäßig über Einzelheiten \'\'\'\'\'von für \'\'\'\'\'sie \'\'\'\'\'bestimmten Produkten und Diensten \'\'\'\'\'zu \'\'\'\'\'unterrichten.\'\'\'\'\''),('i','l',2,2,4,'214@A1','214@A1','214@A1','de','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'können verlangen, \'\'\'\'\'dass die <s>nationalen Regulierungsbehörden die </s>in Absatz \'\'\'\'\'3 \'\'\'\'\'genannten Unternehmen \'\'\'\'\'erforderlichenfalls \'\'\'\'\'Informationen von öffentlichem Interesse \'\'\'\'\'kostenlos \'\'\'\'\'an bestehende und neue Teilnehmer \'\'\'\'\'weitergeben. Die betreffenden \'\'\'\'\'Informationen werden \'\'\'\'\'in einem solchen Fall \'\'\'\'\'von den zuständigen öffentlichen Behörden in \'\'\'\'\'einem standardisierten Format geliefert \'\'\'\'\'und erstrecken sich unter anderem auf folgende Themen:'),('i','l',2,2,4,'2812','2812','2812','de','\'\'\'\'\'2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und <s>sicherzustellen, </s>dass \'\'\'\'\'die zuständigen Behörden ferner verlangen können, dass \'\'\'\'\'Anbieter elektronischer Kommunikationsdienste in diesen \'\'\'\'\'Fällen \'\'\'\'\'die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('i','l',2,2,4,'3412@A','3412@A',NULL,'de','<s>Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.</s>'),('i','l',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Die Mitgliedstaaten können ferner verlangen, dass der \'\'\'\'\'Vertrag <s>enthält </s>auch die von den zuständigen öffentlichen Behörden \'\'\'\'\'gegebenenfalls zu diesem Zweck \'\'\'\'\'bereitgestellten Informationen \'\'\'\'\'nach Artikel 21 Absatz 4 Buchstabe a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener \'\'\'\'\'Daten enthält, \'\'\'\'\'die <s>in Artikel 21 Absatz 4a genannt und </s>für den angebotenen Dienst von Bedeutung sind.'),('i','l',2,2,4,'334','334',NULL,'de','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','l',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('i','l',2,2,4,'32@A','32@A',NULL,'de','<s>Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.</s>'),('i','l',2,2,4,'2021b3','2021b3','2021b3','de','- \'\'\'\'\'angebotenes Mindestniveau der \'\'\'\'\'Dienstqualität, \'\'\'\'\'einschließlich der Frist bis zum erstmaligen Anschluss sowie \'\'\'\'\'gegebenenfalls \'\'\'\'\'anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;\'\'\'\'\''),('i','l',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, einschließlich der Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können, \'\'\'\'\'der \'\'\'\'\'angebotenen Zahlungsmodalitäten und \'\'\'\'\'der \'\'\'\'\'durch die Zahlungsmodalität \'\'\'\'\'bedingten \'\'\'\'\'Kostenunterschiede;'),('i','l',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('i','l',2,2,4,'214@A2','214@A2',NULL,'de','<s>Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.</s>'),('i','l',2,2,4,'2141d','2141d','2141d','de','\'\'\'\'\'c) gemäß Artikel 12 der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) \'\'\'\'\'die Teilnehmer über ihr Recht auf \'\'\'\'\'eine Entscheidung über \'\'\'\'\'Aufnahme \'\'\'\'\'oder Nichtaufnahme \'\'\'\'\'ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu \'\'\'\'\'unterrichten \'\'\'\'\'und'),('i','l',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('i','l',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('i','l',1,2,4,'20:12@C','20:12@C','20:12@C','de','\'\'\'\'\'(20) \'\'\'\'\'Um im Zusammenhang mit der \'\'\'\'\'Nutzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die \'\'\'\'\'Nutzung \'\'\'\'\'der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen \'\'\'\'\'könnten \'\'\'\'\'unter anderem \'\'\'\'\'Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über Verstöße \'\'\'\'\'gegen das Urheberrecht, \'\'\'\'\'andere \'\'\'\'\'Formen der unrechtmäßigen \'\'\'\'\'Nutzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die \'\'\'\'\'beispielsweise \'\'\'\'\'durch die Weitergabe \'\'\'\'\'personenbezogener \'\'\'\'\'Informationen in bestimmten Situationen gefährdet sein kann, \'\'\'\'\'sowie \'\'\'\'\'die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in \'\'\'\'\'Artikel \'\'\'\'\'33 Absatz \'\'\'\'\'3 \'\'\'\'\'der Richtlinie 2002/22/EG \'\'\'\'\'(Universaldienstrichtlinie) \'\'\'\'\'vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese \'\'\'\'\'standardisierten \'\'\'\'\'Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. <s>Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. </s>Diese Informationen sollten auch in die Verträge aufgenommen \'\'\'\'\'werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('i','l',2,2,4,'207','207','207','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen. \'\'\'\'\'Den Teilnehmern \'\'\'\'\'werden \'\'\'\'\'diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, \'\'\'\'\'angezeigt; \'\'\'\'\'gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen, \'\'\'\'\'wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('i','l',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('i','l',2,2,4,'2811b@A','2811b@A',NULL,'de','<s>ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.</s>'),('i','l',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus \'\'\'\'\'einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen der Verbraucher bei der elektronischen Kommunikation \'\'\'\'\'gebührend berücksichtigt werden.'),('i','l',2,2,4,'2141c','2141c','2141c','de','\'\'\'\'\'b) \'\'\'\'\'die Teilnehmer über jede Änderung der \'\'\'\'\'Verkehrsabwicklungsstrategien des Anbieters \'\'\'\'\'zu \'\'\'\'\'unterrichten;\'\'\'\'\''),('i','l',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern und Verbrauchern (insbesondere auch von behinderten Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('i','l',1,2,4,'20:14@C','20:14@C',NULL,'de','<s>(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.</s>'),('i','l',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen \'\'\'\'\'Wartungsdienste \'\'\'\'\'und \'\'\'\'\'der verfügbaren \'\'\'\'\'Kundendienste sowie die \'\'\'\'\'Mittel \'\'\'\'\'zur Kontaktaufnahme mit \'\'\'\'\'diesen Diensten;\'\'\'\'\''),('i','l',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie \'\'\'\'\'über \'\'\'\'\'die \'\'\'\'\'zur \'\'\'\'\'Gewährleistung \'\'\'\'\'eines vergleichbaren Zugangs für behinderte \'\'\'\'\'Endnutzer getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('i','l',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'de','<s>Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.</s>'),('i','l',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses \'\'\'\'\'einschließlich'),('i','l',2,2,4,'282@A','282@A',NULL,'de','<s>2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.</s>'),('i','l',2,2,4,'2141','2141','2141','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden <s>die </s>Unternehmen, die <s>den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche </s>elektronische Kommunikationsdienste bereitstellen, <s>unter anderem dazu </s>verpflichten \'\'\'\'\'können, unter anderem\'\'\'\'\''),('i','l',2,2,4,'2021b1','2021b1',NULL,'de','<s>- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,</s>'),('i','l',2,2,4,'204',NULL,'204','de','\'\'\'\'\'2. Die Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die Teilnehmer klar darüber unterrichtet werden, ob Zugang zu Notdiensten bereitgestellt wird oder nicht und ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste stellen sicher, dass die Kunden vor Vertragsschluss in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden, ebenso wie bei jeder Änderung in Bezug auf den Zugang zu Notrufdiensten.\'\'\'\'\''),('i','l',2,2,4,'2021','2021','2021','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher und andere Endnutzer, die dies \'\'\'\'\'verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('i','l',1,2,4,'20:14@D','20:14@D',NULL,'de','<s>(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.</s>'),('i','l',2,2,4,'2021b','2021b','2021b','de','b) \'\'\'\'\'die angebotenen \'\'\'\'\'Dienste, darunter \'\'\'\'\'insbesondere\'\'\'\'\''),('i','l',1,2,4,'20:14@B','20:14@B','20:14@B','de','\'\'\'\'\'(23) Solange im Gemeinschaftsrecht einschlägige \'\'\'\'\'Vorschriften \'\'\'\'\'fehlen, \'\'\'\'\'werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der <s>zuständigen Behörden der </s>Mitgliedstaaten und nicht der Anbieter von <s>etzen oder Diensten der </s>elektronischen \'\'\'\'\'Kommunikationsnetzen oder - diensten, \'\'\'\'\'nach \'\'\'\'\'ordnungsgemäßen \'\'\'\'\'Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig \'\'\'\'\'oder \'\'\'\'\'schädlich sind. Die \'\'\'\'\'Rahmenrichtlinie und die anderen Einzelrichtlinien berühren \'\'\'\'\'nicht die <s>Bestimmungen der </s>Richtlinie 2000/31/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt \'\'\'\'\'(Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr) (ABl. L 178 vom 17.7.2000, S. 1.), \'\'\'\'\'die unter anderem eine Vorschrift über die \'\'\'\'\'\"reine Durchleitung\" \'\'\'\'\'durch \'\'\'\'\'Vermittler gemäß der Definition in jener \'\'\'\'\'Richtlinie \'\'\'\'\'enthält.\'\'\'\'\''),('i','l',1,2,4,'20:14','20:14','20:14','de','\'\'\'\'\'(22) \'\'\'\'\'Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer <s>auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. \'\'\'\'\'Bei einem Mangel an wirksamem Wettbewerb \'\'\'\'\'sollten <s>nach Wahl des Anbieters entweder </s>die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'die \'\'\'\'\'ihnen gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/19/EG (Zugangsrichtlinie) zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der Nutzer \'\'\'\'\'zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('i','l',2,2,4,'3411','3411','341','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass <s>von unabhängigen Einrichtungen </s>transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen und/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze \'\'\'\'\'und/oder \'\'\'\'\'Dienste zur Verfügung \'\'\'\'\'stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese \'\'\'\'\'Verfahren <s>ermöglichen </s>eine gerechte und zügige <s>Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche </s>Beilegung von \'\'\'\'\'Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('i','l',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('i','l',1,2,4,'20:14@A','20:14@A',NULL,'de','<s>(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.</s>'),('i','l',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich \'\'\'\'\'etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer \'\'\'\'\'Zugang zu umfassenden, vergleichbaren, \'\'\'\'\'zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('i','l',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('i','l',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungs- \'\'\'\'\'und <s>die </s>Erstattungsregelungen \'\'\'\'\'bei \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('i','l',2,2,4,'2811a',NULL,'2811a','de','\'\'\'\'\'a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und\'\'\'\'\''),('i','l',2,2,4,'2141b','2141b',NULL,'de','<s>b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,</s>'),('i','l',2,2,4,'2021b5','2021b5',NULL,'de','<s>- die Frist bis zum Erstanschluss und</s>'),('i','l',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, <s>unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen </s>alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen \'\'\'\'\'Rufnummernplänen \'\'\'\'\'der Mitgliedstaaten, der Nummern aus dem \'\'\'\'\'ETNS \'\'\'\'\'sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('i','l',2,2,4,'2232','2232',NULL,'de','<s>Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','l',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungsbehörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('i','l',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach Artikel 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, \'\'\'\'\'ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('i','l',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('i','l',2,2,4,'2021e1','2021e1','2021e1','de','- der \'\'\'\'\'Entgelte \'\'\'\'\'für die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('i','l',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('i','l',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und \'\'\'\'\'Tarife sowie \'\'\'\'\'über <s>die bei Vertragskündigung anfallenden Gebühren und Informationen über </s>Standardbedingungen für den Zugang zu den <s>von ihnen </s>für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung <s>gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form </s>zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen \'\'\'\'\'veröffentlicht werden, \'\'\'\'\'weitere Anforderungen \'\'\'\'\'festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('i','l',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('i','l',2,2,4,'3412','3412',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('i','l',2,2,4,'214@A1b','214@A1b','214@A1b','de','b) \'\'\'\'\'Mittel \'\'\'\'\'des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('i','l',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'de','<s>bb) Schutzsoftware</s>'),('i','l',2,2,4,'2822','2822',NULL,'de','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('i','l',2,2,4,'2141a','2141a','2141a','de','a) bei \'\'\'\'\'Nummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, \'\'\'\'\'den Teilnehmern \'\'\'\'\'die \'\'\'\'\'dafür \'\'\'\'\'geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen \'\'\'\'\'unmittelbar \'\'\'\'\'vor Herstellung der Verbindung bereitgestellt \'\'\'\'\'werden;\'\'\'\'\''),('i','l',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) die häufigsten Formen einer \'\'\'\'\'Nutzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre \'\'\'\'\'rechtlichen \'\'\'\'\'Folgen sowie'),('i','l',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('i','l',2,2,4,'213','213','213','de','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'von vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn diese auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher <s>interaktiven </s>Führer oder <s>ähnlicher </s>Techniken kostenlos zu nutzen.'),('i','l',2,2,4,'2021e2','2021e2','2021e2','de','- der bei \'\'\'\'\'Beendigung des Vertragsverhältnisses fälligen Entgelte \'\'\'\'\'einschließlich einer <s>etwaigen </s>Kostenanlastung für \'\'\'\'\'Endeinrichtungen;\'\'\'\'\''),('i','l',2,2,4,'2821','2821',NULL,'de','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','l',2,2,4,'2021b2','2021b2','2021b2','de','- \'\'\'\'\'Informationen über die Verkehrsabwicklungsstrategien \'\'\'\'\'des \'\'\'\'\'Anbieters;\'\'\'\'\''),('i','l',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('i','l',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.</s>'),('i','l',2,1,3,'084@Ae','084@Ae','084@Ae','de','\'\'\'\'\'e) \'\'\'\'\'die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend \'\'\'\'\'berücksichtigen.\'\'\'\'\''),('i','l',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichsnutzungsplan \'\'\'\'\'und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung \'\'\'\'\'stehen.\'\'\'\'\''),('i','l',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung \'\'\'\'\'fördern;\'\'\'\'\''),('i','l',2,1,3,'09@C1a','09@C1a',NULL,'de','<s>a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('i','l',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('i','l',2,1,3,'084@A','084@A','084@A','de','\'\'\'\'\'5. \'\'\'\'\'Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen \'\'\'\'\'Ziele \'\'\'\'\'objektive, transparente, \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'und verhältnismäßige Regulierungsgrundsätze an, indem sie \'\'\'\'\'unter anderem\'\'\'\'\''),('i','l',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem nationalen Frequenzvergabeplan und \'\'\'\'\'der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('i','l',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('i','l',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;</s>'),('i','l',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum \'\'\'\'\'Nutzen \'\'\'\'\'der Verbraucher schützen und \'\'\'\'\'gegebenenfalls den infrastrukturbasierten \'\'\'\'\'Wettbewerb <s>im Bereich Infrastruktur </s>fördern;'),('i','l',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('i','l',2,1,3,'09@C1','09@C1',NULL,'de','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen</s>'),('i','l',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('i','l',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('i','l',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('i','l',2,1,3,'09@C1d','09@C1d',NULL,'de','<s>d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.</s>'),('i','l',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen <s>ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich </s>ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung \'\'\'\'\'möglichst \'\'\'\'\'technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('i','l',2,1,3,'084@Af','084@Af','084@Af','de','\'\'\'\'\'f) regulatorische ex-ante-Verpflichtungen \'\'\'\'\'nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.'),('i','l',2,1,3,'0841g','0841g',NULL,'de','<s>g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.</s>'),('i','l',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen <s>und Maßnahmen </s>notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('i','l',2,1,3,'0932c','0932c','0932c','de','\'\'\'\'\'d) \'\'\'\'\'Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('i','l',2,1,3,'09@C1A','09@C1A',NULL,'de','<s>-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;</s>'),('i','l',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('i','l',2,1,3,'0932c@A','0932c@A','0932c@A','de','\'\'\'\'\'e) Sicherstellung \'\'\'\'\'der effizienten \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'Funkfrequenzen oder\'\'\'\'\''),('i','l',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn \'\'\'\'\'sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen \'\'\'\'\'von \'\'\'\'\'allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('i','l',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('i','l',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('i','l',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'Artikel 8, \'\'\'\'\'wobei \'\'\'\'\'sie \'\'\'\'\'gebührend \'\'\'\'\'berücksichtigen, \'\'\'\'\'dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen. Sie halten dabei die \'\'\'\'\'einschlägigen \'\'\'\'\'internationalen \'\'\'\'\'Übereinkünfte \'\'\'\'\'ein und können öffentliche Belange berücksichtigen.'),('i','l',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.\'\'\'\'\''),('i','l',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('i','l',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('i','l',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern \'\'\'\'\'bereit- zustellen \'\'\'\'\'sind, müssen dadurch gerechtfertigt sein, dass sie einem <s>im allgemeinen Interesse liegenden </s>Ziel \'\'\'\'\'von allgemeinem Interesse dienen, das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, \'\'\'\'\'wie \'\'\'\'\'unter anderem\'\'\'\'\''),('i','l',2,1,3,'0932b','0932b','0932b','de','b) <s>zum </s>Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('i','l',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) \'\'\'\'\'effiziente \'\'\'\'\'Investitionen und Innovationen \'\'\'\'\'im Bereich neuer \'\'\'\'\'und \'\'\'\'\'verbesserter Infrastrukturen, auch unter Beachtung \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, fördern;\'\'\'\'\''),('i','l',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('i','l',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa \'\'\'\'\'größenbedingte Kostenvorteile \'\'\'\'\'und Interoperabilität der Dienste, zu erzielen. \'\'\'\'\'Dabei \'\'\'\'\'handeln sie im Einklang mit <s>den Artikeln 8b und 9c dieser Richtlinie und mit </s>der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).'),('i','l',2,1,3,'0932d','0932d','0932d','de','\'\'\'\'\'f) Gewährleistung der Verwirklichung \'\'\'\'\'eines Ziels von allgemeinem Interesse \'\'\'\'\'gemäß \'\'\'\'\'Absatz 4.'),('i','l',2,1,3,'083d','083d','083d','de','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('i','l',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('i','l',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird;\'\'\'\'\''),('i','l',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('i','l',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen für die Nutzung bestimmter Arten von \'\'\'\'\'Funknetzen oder Technologien \'\'\'\'\'für \'\'\'\'\'drahtlosen Netzzugang für \'\'\'\'\'elektronische Kommunikationsdienste <s>eingesetzten Technologien </s>vorsehen, wenn dies aus folgenden Gründen <s>erforderlich ist: den </s>erforderlich ist:'),('i','l',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;</s>'),('i','l',2,1,3,'0932a','0932a','0932a','de','a) <s>zur </s>Vermeidung <s>der Möglichkeit </s>funktechnischer Störungen,'),('i','l',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.\'\'\'\'\''),('i','l',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('i','l',0,1,3,'09@C','09@C',NULL,'de','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('i','l',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('i','l',2,1,3,'0841g@A','0841g@A',NULL,'de','<s>ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.</s>'),('i','l',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('i','l',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('i','l',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('i','l',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('i','l',2,1,3,'0932b@A','0932b@A','0932b@A','de','\'\'\'\'\'c) \'\'\'\'\'Gewährleistung der technischen \'\'\'\'\'Dienstqualität,\'\'\'\'\''),('i','l',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('i','l',2,1,3,'0961','096','0961','de','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach \'\'\'\'\'dem \'\'\'\'\'...(Datum \'\'\'\'\'der Umsetzung \'\'\'\'\'der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.\'\'\'\'\''),('i','l',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('i','l',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('i','l',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('i','l',3,1,2,'A1A19',NULL,'A1A19','de','\'\'\'\'\'19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen des Zugangs zu Diensten und Anwendungen sowie von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('i','l',3,1,2,'A1A',NULL,'A1A','de','\'\'\'\'\'A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können\'\'\'\'\''),('i','l',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('i','l',2,2,5,'022h','022h','022h','de','\'\'\'\'\'g) “elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('i','l',2,2,5,'066@A','066@A','066@A','de','\'\'\'\'\'7. \'\'\'\'\'Verkehrsdaten \'\'\'\'\'können \'\'\'\'\'im \'\'\'\'\'strikt notwendigen Ausmaß \'\'\'\'\'verarbeitet werden, um \'\'\'\'\'die Netz- \'\'\'\'\'und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) \'\'\'\'\'Nr. \'\'\'\'\'460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'zu gewährleisten.\'\'\'\'\''),('i','l',2,2,5,'04411','04411',NULL,'de','<s>4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3b vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.</s>'),('i','l',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('i','l',2,2,5,'022i',NULL,'022i','de','\'\'\'\'\'h) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('i','l',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('i','l',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('i','l',2,2,5,'041@A5','041@A5',NULL,'de','<s>- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.</s>'),('i','l',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('i','l',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('i','l',1,2,5,'03:27@A','03:27@A',NULL,'de','<s>(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.</s>'),('i','l',1,2,5,'15@A:36','15@A:36','15@A:36','de','\'\'\'\'\'(54) \'\'\'\'\'Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Stellen \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, \'\'\'\'\'einschließlich der Befugnis, \'\'\'\'\'alle benötigten Informationen \'\'\'\'\'einzuholen, \'\'\'\'\'damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('i','l',1,2,5,'15@A:30@A','15@A:30@A',NULL,'de','<s>(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.</s>'),('i','l',2,2,5,'043@B','043@B',NULL,'de','<s>3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.</s>'),('i','l',2,2,5,'181@A','181@A',NULL,'de','<s>Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.</s>'),('i','l',2,2,5,'041@A4','041@A4',NULL,'de','<s>- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und</s>'),('i','l',2,2,5,'022g','022g','022g','de','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('i','l',2,2,5,'041@A','041@A',NULL,'de','<s>1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:</s>'),('i','l',2,2,5,'15@A42','15@A42',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('i','l',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('i','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('i','l',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('i','l',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('i','l',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'Nutzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'Nutzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('i','l',2,2,5,'043@A1','043@A1','043@A','de','\'\'\'\'\'4. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde \'\'\'\'\'in der Lage ist, ausführliche Regelungen festzulegen \'\'\'\'\'und \'\'\'\'\'gegebenenfalls Anweisungen zu erteilen bezüglich \'\'\'\'\'der \'\'\'\'\'Umstände, unter denen \'\'\'\'\'die \'\'\'\'\'Benachrichtigung über eine \'\'\'\'\'Verletzung \'\'\'\'\'des Schutzes personenbezogener Daten durch \'\'\'\'\'den Betreiber \'\'\'\'\'eines \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates \'\'\'\'\'und <s>den Anbieter von Diensten </s>der \'\'\'\'\'Verfahrensweise für \'\'\'\'\'die \'\'\'\'\'Benachrichtigung.\'\'\'\'\''),('i','l',2,2,5,'0442','0442',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('i','l',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('i','l',1,2,5,'03:28','03:28','03:28','de','\'\'\'\'\'(44) \'\'\'\'\'Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln \'\'\'\'\'könnte. \'\'\'\'\'So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten \'\'\'\'\'abzulesen, \'\'\'\'\'die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. \'\'\'\'\'Um dieses Ziel zu erreichen, \'\'\'\'\'muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie \'\'\'\'\'2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der \'\'\'\'\'Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('i','l',1,2,5,'043:29','043:29','043:29','de','\'\'\'\'\'(47) \'\'\'\'\'Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines \'\'\'\'\'einzelnen \'\'\'\'\'Teilnehmers <s>oder einer Person </s>führt, kann \'\'\'\'\'erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der \'\'\'\'\'Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung \'\'\'\'\'die \'\'\'\'\'damit verbundenen Risiken bewerten, indem er beispielsweise \'\'\'\'\'die \'\'\'\'\'Art der von der Verletzung \'\'\'\'\'betroffenen \'\'\'\'\'Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), \'\'\'\'\'die \'\'\'\'\'Ursache \'\'\'\'\'und \'\'\'\'\'das Ausmaß \'\'\'\'\'der \'\'\'\'\'Sicherheitsverletzung, \'\'\'\'\'die \'\'\'\'\'Zahl der betroffenen Teilnehmer \'\'\'\'\'und <s>-interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur </s>die \'\'\'\'\'mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. Teilnehmer, \'\'\'\'\'die \'\'\'\'\'von \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'betroffen \'\'\'\'\'sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. \'\'\'\'\'Die Benachrichtigung <s>der nationalen Behörden und der Nutzer </s>sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den <s>Schutz der </s>betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.\'\'\'\'\''),('i','l',2,2,5,'022f','022f','022f','de','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('i','l',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('i','l',2,2,5,'0432','0432','0432','de','\'\'\'\'\'Stellt \'\'\'\'\'die \'\'\'\'\'Verletzung personenbezogener \'\'\'\'\'Daten \'\'\'\'\'eine ernsthafte Bedrohung \'\'\'\'\'der \'\'\'\'\'Privatsphäre des Teilnehmers dar, so benachrichtigt \'\'\'\'\'der \'\'\'\'\'Betreiber \'\'\'\'\'der \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'die \'\'\'\'\'zuständige nationale Behörde \'\'\'\'\'und \'\'\'\'\'den Teilnehmer unverzüglich über die Verletzung.\'\'\'\'\''),('i','l',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('i','l',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Stellen \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der \'\'\'\'\'Befugnis, \'\'\'\'\'sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('i','l',2,2,5,'043@A4','043@A4',NULL,'de','<s>Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('i','l',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('i','l',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('i','l',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('i','l',2,2,5,'151@B','151@B',NULL,'de','<s>1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.</s>'),('i','l',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('i','l',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('i','l',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('i','l',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('i','l',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('i','l',2,2,5,'043@A3','043@A3',NULL,'de','<s>Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.</s>'),('i','l',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('i','l',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('i','l',2,2,5,'15@A2','15@A2','15@A2','de','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Stellen \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('i','l',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('i','l',2,2,5,'022e','022e',NULL,'de','<s>e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;</s>'),('i','l',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Speicherung von Informationen \'\'\'\'\'oder der Zugriff auf Informationen, die bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'gespeichert sind, nur unter \'\'\'\'\'der \'\'\'\'\'Bedingung gestattet \'\'\'\'\'ist, \'\'\'\'\'dass \'\'\'\'\'der betreffende Teilnehmer oder Nutzer <s>nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und </s>gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugang \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung \'\'\'\'\'oder Erleichterung \'\'\'\'\'der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('i','l',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('i','l',1,2,5,'01:26@A','01:26@A',NULL,'de','<s>(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.</s>'),('i','l',2,2,5,'044',NULL,'044','de','\'\'\'\'\'5. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 4 vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Datenschutzgruppe \"Artikel 29\" und des Europäischen Datenschutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('i','l',2,2,5,'0433','0433','0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers werden mindestens \'\'\'\'\'die \'\'\'\'\'Art der Verletzung des Schutzes personenbezogener Daten und \'\'\'\'\'die \'\'\'\'\'Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen zur Begrenzung der möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'empfohlen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('i','l',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis \'\'\'\'\'zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) \'\'\'\'\'mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('i','l',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('i','l',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('i','l',2,2,5,'181','181',NULL,'de','<s>18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('i','l',2,2,5,'041@A2','041@A2',NULL,'de','<s>- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,</s>'),('i','l',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist.\'\'\'\'\''),('i','l',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('i','l',2,2,5,'041@B','041@B',NULL,'de','<s>1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.</s>'),('i','l',2,2,5,'041@A1','041@A1',NULL,'de','<s>- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,</s>'),('i','l',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('i','l',2,2,5,'0431','0431','0431','de','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'bewertet \'\'\'\'\'der <s>Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der </s>Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>und jedes Unternehmen, </s>das \'\'\'\'\'Ausmaß \'\'\'\'\'der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten, schätzt \'\'\'\'\'die \'\'\'\'\'Schwere \'\'\'\'\'der \'\'\'\'\'Verletzung ein \'\'\'\'\'und \'\'\'\'\'prüft, ob es erforderlich \'\'\'\'\'ist, die <s>nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats </s>zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde <s>unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung </s>und \'\'\'\'\'den betroffenen Teilnehmer über \'\'\'\'\'die <s>zuständige Behörde müssen zusätzlich die Folgen der </s>Verletzung \'\'\'\'\'unter Berücksichtigung \'\'\'\'\'der \'\'\'\'\'von der zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen zu benachrichtigen.\'\'\'\'\''),('i','l',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('i','l',2,2,5,'041@A3','041@A3',NULL,'de','<s>- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,</s>'),('i','l',1,2,5,'06:26@B','06:26@B','06:26@B','de','\'\'\'\'\'(41) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten \'\'\'\'\'in dem für die Erkennung, Eingrenzung \'\'\'\'\'und \'\'\'\'\'Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, \'\'\'\'\'durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, \'\'\'\'\'trägt dazu bei, \'\'\'\'\'unberechtigten Zugang und die Verbreitung störender Programmcodes <s>zu unterbinden </s>sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation <s>abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien </s>zu \'\'\'\'\'unterbinden.\'\'\'\'\''),('i','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'de','<s>(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.</s>'),('i','l',2,2,5,'15@A41','15@A41','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung der \'\'\'\'\'ENISA, der \'\'\'\'\'Datenschutzgruppe \"Artikel 29\" \'\'\'\'\'und der betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('i','l',2,2,5,'04412','04412',NULL,'de','<s>Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.</s>'),('i','l',2,2,5,'043@A2','043@A2',NULL,'de','<s>Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.</s>'),('j','l',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('j','l',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j','l',2,1,1,'1221c','1221c','1221c','de','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung <s>etwaiger öffentlicher Investitionen und </s>der Investitionsrisiken;'),('j','l',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('j','l',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten \'\'\'\'\'wie einem Identitäts-, Standort- \'\'\'\'\'und \'\'\'\'\'Präsenzdienst \'\'\'\'\'zu gewähren.'),('j','l',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('j','l',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('j','l',2,1,1,'1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('j','l',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('j','l',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j','l',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, Türmen und anderen Trägerstrukturen, \'\'\'\'\'Leerrohren, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('j','l',2,1,1,'094','094','094','de','4. \'\'\'\'\'Obliegen \'\'\'\'\'einem Betreiber \'\'\'\'\'Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss \'\'\'\'\'an einem bestimmten \'\'\'\'\'Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('j','l',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('j','l',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie <s>geändert werden, </s>werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('j','l',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('j','l',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('j','l',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, \'\'\'\'\'auch durch wirtschaftlich effizienten Wettbewerb \'\'\'\'\'im Bereich Infrastruktur;'),('j','l',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('j','l',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('j','l',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('j','l',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('j','l',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('j','l',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('j','l',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, <s>einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, </s>Bereitstellungs- \'\'\'\'\'und \'\'\'\'\'Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('j','l',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('j','l',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('j','l',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('j','l',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('j','l',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('j','l',2,2,4,'2231','2231','223','de','\'\'\'\'\'3. Um \'\'\'\'\'eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern, stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in \'\'\'\'\'der \'\'\'\'\'Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('j','l',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('j','l',2,2,4,'2021e0',NULL,'2021e0','de','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('j','l',2,2,4,'2021h','2021h','2021h','de','h) die \'\'\'\'\'Arten \'\'\'\'\'von Maßnahmen, \'\'\'\'\'mit denen \'\'\'\'\'das \'\'\'\'\'Unternehmen auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren kann.\'\'\'\'\''),('j','l',2,2,4,'332@A','332@A','332@A','de','\'\'\'\'\'3. \'\'\'\'\'Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus \'\'\'\'\'können \'\'\'\'\'die nationalen Regulierungsbehörden und andere zuständige \'\'\'\'\'Behörden \'\'\'\'\'die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert \'\'\'\'\'sind, fördern. \'\'\'\'\'Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz \'\'\'\'\'4 Buchstabe a \'\'\'\'\'und Artikel 20 Absatz \'\'\'\'\'1 \'\'\'\'\'bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('j','l',1,2,4,'33:25','33:25','33:25','de','\'\'\'\'\'(39) \'\'\'\'\'Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'einen geeigneten Konsultationsmechanismus \'\'\'\'\'einrichten. \'\'\'\'\'Ein solcher Mechanismus könnte \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner \'\'\'\'\'könnte \'\'\'\'\'ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung \'\'\'\'\'führen.\'\'\'\'\''),('j','l',2,2,4,'2141e','2141e','2141e','de','\'\'\'\'\'d) \'\'\'\'\'behinderte Teilnehmer regelmäßig über Einzelheiten \'\'\'\'\'von für \'\'\'\'\'sie \'\'\'\'\'bestimmten Produkten und Diensten \'\'\'\'\'zu \'\'\'\'\'unterrichten.\'\'\'\'\''),('j','l',2,2,4,'214@A1','214@A1','214@A1','de','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'können verlangen, \'\'\'\'\'dass die <s>nationalen Regulierungsbehörden die </s>in Absatz \'\'\'\'\'3 \'\'\'\'\'genannten Unternehmen \'\'\'\'\'erforderlichenfalls \'\'\'\'\'Informationen von öffentlichem Interesse \'\'\'\'\'kostenlos \'\'\'\'\'an bestehende und neue Teilnehmer \'\'\'\'\'weitergeben. Die betreffenden \'\'\'\'\'Informationen werden \'\'\'\'\'in einem solchen Fall \'\'\'\'\'von den zuständigen öffentlichen Behörden in \'\'\'\'\'einem standardisierten Format geliefert \'\'\'\'\'und erstrecken sich unter anderem auf folgende Themen:'),('j','l',2,2,4,'2812','2812','2812','de','\'\'\'\'\'2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und <s>sicherzustellen, </s>dass \'\'\'\'\'die zuständigen Behörden ferner verlangen können, dass \'\'\'\'\'Anbieter elektronischer Kommunikationsdienste in diesen \'\'\'\'\'Fällen \'\'\'\'\'die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\''),('j','l',2,2,4,'2022','2022','2022','de','\'\'\'\'\'Die Mitgliedstaaten können ferner verlangen, dass der \'\'\'\'\'Vertrag <s>enthält </s>auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'gegebenenfalls zu diesem Zweck bereitgestellten \'\'\'\'\'Informationen \'\'\'\'\'nach Artikel 21 Absatz 4 Buchstabe a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener \'\'\'\'\'Daten enthält, \'\'\'\'\'die <s>in Artikel 21 Absatz 4a genannt und </s>für den angebotenen Dienst von Bedeutung sind.'),('j','l',2,2,4,'334','334',NULL,'de','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','l',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('j','l',2,2,4,'2021b3','2021b3','2021b3','de','- \'\'\'\'\'angebotenes Mindestniveau der \'\'\'\'\'Dienstqualität, \'\'\'\'\'einschließlich der Frist bis zum erstmaligen Anschluss sowie \'\'\'\'\'gegebenenfalls \'\'\'\'\'anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;\'\'\'\'\''),('j','l',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, einschließlich der Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können, \'\'\'\'\'der \'\'\'\'\'angebotenen Zahlungsmodalitäten und \'\'\'\'\'der \'\'\'\'\'durch die Zahlungsmodalität \'\'\'\'\'bedingten \'\'\'\'\'Kostenunterschiede;'),('j','l',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('j','l',2,2,4,'214@A2','214@A2',NULL,'de','<s>Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.</s>'),('j','l',2,2,4,'2141d','2141d','2141d','de','\'\'\'\'\'c) gemäß \'\'\'\'\'Artikel 12 der \'\'\'\'\'Richtlinie 2002/58/EG (Datenschutzrichtlinie \'\'\'\'\'für <s>die </s>elektronische \'\'\'\'\'Kommunikation) die Teilnehmer \'\'\'\'\'über ihr \'\'\'\'\'Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu \'\'\'\'\'unterrichten \'\'\'\'\'und'),('j','l',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('j','l',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('j','l',1,2,4,'20:12@C','20:12@C','20:12@C','de','\'\'\'\'\'(20) \'\'\'\'\'Um im Zusammenhang mit der \'\'\'\'\'Nutzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die \'\'\'\'\'Nutzung \'\'\'\'\'der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen \'\'\'\'\'könnten \'\'\'\'\'unter anderem \'\'\'\'\'Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über Verstöße \'\'\'\'\'gegen das Urheberrecht, \'\'\'\'\'andere \'\'\'\'\'Formen der unrechtmäßigen \'\'\'\'\'Nutzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die \'\'\'\'\'beispielsweise \'\'\'\'\'durch die Weitergabe \'\'\'\'\'personenbezogener \'\'\'\'\'Informationen in bestimmten Situationen gefährdet sein kann, \'\'\'\'\'sowie \'\'\'\'\'die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in \'\'\'\'\'Artikel \'\'\'\'\'33 Absatz \'\'\'\'\'3 \'\'\'\'\'der Richtlinie 2002/22/EG \'\'\'\'\'(Universaldienstrichtlinie) \'\'\'\'\'vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese \'\'\'\'\'standardisierten \'\'\'\'\'Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. <s>Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. </s>Diese Informationen sollten auch in die Verträge aufgenommen \'\'\'\'\'werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('j','l',2,2,4,'207','207','207','de','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen. \'\'\'\'\'Den Teilnehmern \'\'\'\'\'werden \'\'\'\'\'diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, \'\'\'\'\'angezeigt; \'\'\'\'\'gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen, \'\'\'\'\'wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('j','l',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('j','l',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus \'\'\'\'\'einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen der Verbraucher bei der elektronischen Kommunikation \'\'\'\'\'gebührend berücksichtigt werden.'),('j','l',2,2,4,'2141c','2141c','2141c','de','\'\'\'\'\'b) \'\'\'\'\'die Teilnehmer über jede Änderung der \'\'\'\'\'Verkehrsabwicklungsstrategien des Anbieters \'\'\'\'\'zu \'\'\'\'\'unterrichten;\'\'\'\'\''),('j','l',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern und Verbrauchern (insbesondere auch von behinderten Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('j','l',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen \'\'\'\'\'Wartungsdienste \'\'\'\'\'und \'\'\'\'\'der verfügbaren \'\'\'\'\'Kundendienste sowie die \'\'\'\'\'Mittel \'\'\'\'\'zur Kontaktaufnahme mit \'\'\'\'\'diesen Diensten;\'\'\'\'\''),('j','l',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie \'\'\'\'\'über \'\'\'\'\'die \'\'\'\'\'zur \'\'\'\'\'Gewährleistung \'\'\'\'\'eines vergleichbaren Zugangs für behinderte \'\'\'\'\'Endnutzer getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('j','l',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses \'\'\'\'\'einschließlich'),('j','l',2,2,4,'2141','2141','2141','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden <s>die </s>Unternehmen, die <s>den Anschluss an ein öffentliches elektronisches öffentlich zugängliche </s>elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, <s>unter anderem dazu </s>verpflichten \'\'\'\'\'können, unter anderem\'\'\'\'\''),('j','l',2,2,4,'204','204','204','de','\'\'\'\'\'2. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob <s>der </s>Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Kunden vor Vertragsschluss <s>und danach regelmäßig </s>in klarer Weise \'\'\'\'\'über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet \'\'\'\'\'werden, \'\'\'\'\'ebenso wie bei jeder Änderung in Bezug auf den \'\'\'\'\'Zugang zu \'\'\'\'\'Notrufdiensten.\'\'\'\'\''),('j','l',2,2,4,'2021','2021','2021','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher und andere Endnutzer, die dies \'\'\'\'\'verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('j','l',1,2,4,'20:14@D','20:14@D',NULL,'de','<s>(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.</s>'),('j','l',2,2,4,'2021b','2021b','2021b','de','b) \'\'\'\'\'die angebotenen \'\'\'\'\'Dienste, darunter \'\'\'\'\'insbesondere\'\'\'\'\''),('j','l',1,2,4,'20:14@B','20:14@B','20:14@B','de','\'\'\'\'\'(23) Solange im Gemeinschaftsrecht einschlägige \'\'\'\'\'Vorschriften \'\'\'\'\'fehlen, \'\'\'\'\'werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der <s>zuständigen Behörden der </s>Mitgliedstaaten und nicht der Anbieter von <s>Netzen oder Diensten der </s>elektronischen \'\'\'\'\'Kommunikationsnetzen oder - diensten, \'\'\'\'\'nach \'\'\'\'\'ordnungsgemäßen \'\'\'\'\'Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig \'\'\'\'\'oder \'\'\'\'\'schädlich sind. Die Rahmenrichtlinie und die \'\'\'\'\'anderen \'\'\'\'\'Einzelrichtlinien \'\'\'\'\'berühren nicht \'\'\'\'\'die <s>Bestimmungen der </s>Richtlinie 2000/31/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt \'\'\'\'\'(Richtlinie über den elektronischen Geschäftsverkehr) \'\'\'\'\'(ABl. L 178 vom 17.7.2000, S. 1.), \'\'\'\'\'die unter anderem eine Vorschrift über die \'\'\'\'\'\"reine Durchleitung\" \'\'\'\'\'durch \'\'\'\'\'Vermittler gemäß der Definition in jener Richtlinie enthält.\'\'\'\'\''),('j','l',1,2,4,'20:14','20:14','20:14','de','\'\'\'\'\'(22) \'\'\'\'\'Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer <s>auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. \'\'\'\'\'Bei einem Mangel an wirksamem Wettbewerb \'\'\'\'\'sollten <s>nach Wahl des Anbieters entweder </s>die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'die \'\'\'\'\'ihnen gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/19/EG (Zugangsrichtlinie) zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der Nutzer \'\'\'\'\'zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('j','l',2,2,4,'3411','3411','341','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass <s>von unabhängigen Einrichtungen </s>transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen und/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze \'\'\'\'\'und/oder \'\'\'\'\'Dienste zur Verfügung \'\'\'\'\'stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese \'\'\'\'\'Verfahren <s>ermöglichen </s>eine gerechte und zügige <s>Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche </s>Beilegung von \'\'\'\'\'Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('j','l',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('j','l',1,2,4,'20:14@A','20:14@A',NULL,'de','<s>(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.</s>'),('j','l',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich \'\'\'\'\'etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer \'\'\'\'\'Zugang zu umfassenden, vergleichbaren, \'\'\'\'\'zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('j','l',2,2,4,'333','333',NULL,'de','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('j','l',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('j','l',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungs- \'\'\'\'\'und <s>die </s>Erstattungsregelungen \'\'\'\'\'bei \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('j','l',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('j','l',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, <s>unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen </s>alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen \'\'\'\'\'Rufnummernplänen \'\'\'\'\'der Mitgliedstaaten, der Nummern aus dem \'\'\'\'\'ETNS \'\'\'\'\'sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('j','l',2,2,4,'2021b5','2021b5',NULL,'de','<s>- die Frist bis zum Erstanschluss und</s>'),('j','l',2,2,4,'2141b','2141b',NULL,'de','<s>b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,</s>'),('j','l',2,2,4,'2232','2232',NULL,'de','<s>Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','l',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungsbehörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('j','l',2,2,4,'2021c','2021c','2021c','de','c) \'\'\'\'\'wenn eine Verpflichtung nach Artikel 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, \'\'\'\'\'ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('j','l',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('j','l',2,2,4,'2021e1','2021e1','2021e1','de','- der \'\'\'\'\'Entgelte \'\'\'\'\'für die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('j','l',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('j','l',2,2,4,'212','212','212','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und \'\'\'\'\'Tarife sowie \'\'\'\'\'über <s>die bei Vertragskündigung anfallenden Gebühren und Informationen über </s>Standardbedingungen für den Zugang zu den <s>von ihnen </s>für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung <s>gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form </s>zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen \'\'\'\'\'veröffentlicht werden, \'\'\'\'\'weitere Anforderungen \'\'\'\'\'festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('j','l',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('j','l',2,2,4,'214@A1b','214@A1b','214@A1b','de','\'\'\'\'\'b) Mittel des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('j','l',2,2,4,'3412','3412',NULL,'de','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('j','l',2,2,4,'2822','2822',NULL,'de','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('j','l',2,2,4,'2141a','2141a','2141a','de','a) bei \'\'\'\'\'Nummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, \'\'\'\'\'den Teilnehmern \'\'\'\'\'die \'\'\'\'\'dafür \'\'\'\'\'geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt \'\'\'\'\'werden;\'\'\'\'\''),('j','l',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'rechtlichen Folgen sowie'),('j','l',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('j','l',2,2,4,'213','213','213','de','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'von vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn diese auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher <s>interaktiven </s>Führer oder <s>ähnlicher </s>Techniken kostenlos zu nutzen.'),('j','l',2,2,4,'2021e2','2021e2','2021e2','de','- der bei \'\'\'\'\'Beendigung des Vertragsverhältnisses fälligen Entgelte \'\'\'\'\'einschließlich einer <s>etwaigen </s>Kostenanlastung für \'\'\'\'\'Endeinrichtungen;\'\'\'\'\''),('j','l',2,2,4,'2821','2821',NULL,'de','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','l',2,2,4,'2021b2','2021b2','2021b2','de','- \'\'\'\'\'Informationen über die Verkehrsabwicklungsstrategien \'\'\'\'\'des \'\'\'\'\'Anbieters;\'\'\'\'\''),('j','l',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('j','l',2,2,4,'216','216',NULL,'de','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','l',2,1,3,'084@Ae','084@Ae','084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend \'\'\'\'\'berücksichtigen.\'\'\'\'\''),('j','l',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichsnutzungsplan \'\'\'\'\'und \'\'\'\'\'der ITU-Vollzugsordnung \'\'\'\'\'für \'\'\'\'\'den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('j','l',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung \'\'\'\'\'fördern;\'\'\'\'\''),('j','l',2,1,3,'09@C1a','09@C1a',NULL,'de','<s>a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('j','l',2,1,3,'0941@A',NULL,'0941@A','de','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('j','l',2,1,3,'084@A','084@A','084@A','de','\'\'\'\'\'5. \'\'\'\'\'Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen \'\'\'\'\'Ziele \'\'\'\'\'objektive, transparente, \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'und verhältnismäßige Regulierungsgrundsätze an, indem sie \'\'\'\'\'unter anderem\'\'\'\'\''),('j','l',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.'),('j','l',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('j','l',2,1,3,'09@C1b','09@C1b',NULL,'de','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;</s>'),('j','l',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und \'\'\'\'\'gegebenenfalls den infrastrukturbasierten \'\'\'\'\'Wettbewerb <s>im Bereich Infrastruktur </s>fördern;'),('j','l',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('j','l',2,1,3,'09@C1','09@C1',NULL,'de','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:</s>'),('j','l',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('j','l',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('j','l',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('j','l',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung \'\'\'\'\'möglichst \'\'\'\'\'technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('j','l',2,1,3,'084@Af','084@Af','084@Af','de','f) \'\'\'\'\'regulatorische ex-ante-Verpflichtungen \'\'\'\'\'nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'es ihn gibt.\'\'\'\'\''),('j','l',1,1,3,'09@C:26','09@C:26',NULL,'de','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('j','l',2,1,3,'0841g','0841g',NULL,'de','<s>g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.</s>'),('j','l',2,1,3,'095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen <s>und Maßnahmen </s>notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('j','l',2,1,3,'0932c','0932c','0932c','de','\'\'\'\'\'d) \'\'\'\'\'Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('j','l',2,1,3,'09@C1A','09@C1A',NULL,'de','<s>-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;</s>'),('j','l',2,1,3,'0942b',NULL,'0942b','de','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('j','l',2,1,3,'0932c@A',NULL,'0932c@A','de','\'\'\'\'\'e) Sicherstellung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','l',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn \'\'\'\'\'sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen \'\'\'\'\'von \'\'\'\'\'allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('j','l',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('j','l',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('j','l',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'Artikel 8, \'\'\'\'\'wobei \'\'\'\'\'sie \'\'\'\'\'gebührend \'\'\'\'\'berücksichtigen, \'\'\'\'\'dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die einschlägigen \'\'\'\'\'internationalen \'\'\'\'\'Übereinkünfte ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.'),('j','l',2,1,3,'0962',NULL,'0962','de','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.\'\'\'\'\''),('j','l',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('j','l',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('j','l',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern \'\'\'\'\'bereit- zustellen \'\'\'\'\'sind, müssen dadurch gerechtfertigt sein, dass sie einem <s>im allgemeinen Interesse liegenden </s>Ziel \'\'\'\'\'von allgemeinem Interesse dienen, das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, \'\'\'\'\'wie \'\'\'\'\'unter anderem\'\'\'\'\''),('j','l',2,1,3,'0932b','0932b','0932b','de','b) <s>zum </s>Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('j','l',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) \'\'\'\'\'effiziente \'\'\'\'\'Investitionen und Innovationen \'\'\'\'\'im Bereich neuer \'\'\'\'\'und \'\'\'\'\'verbesserter Infrastrukturen, \'\'\'\'\'auch \'\'\'\'\'unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('j','l',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('j','l',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa \'\'\'\'\'größenbedingte Kostenvorteile \'\'\'\'\'und Interoperabilität der Dienste, zu erzielen. \'\'\'\'\'Dabei \'\'\'\'\'handeln sie im Einklang mit <s>den Artikeln 8b und 9c dieser Richtlinie und mit </s>der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).'),('j','l',2,1,3,'0932d','0932d','0932d','de','\'\'\'\'\'f) Gewährleistung der Verwirklichung \'\'\'\'\'eines Ziels von allgemeinem Interesse \'\'\'\'\'gemäß \'\'\'\'\'Absatz 4.'),('j','l',2,1,3,'083d','083d','083d','de','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('j','l',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('j','l',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('j','l',2,1,3,'0942c',NULL,'0942c','de','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','l',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen für die Nutzung bestimmter Arten von \'\'\'\'\'Funknetzen oder Technologien \'\'\'\'\'für \'\'\'\'\'drahtlosen Netzzugang für \'\'\'\'\'elektronische Kommunikationsdienste <s>eingesetzten Technologien </s>vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('j','l',2,1,3,'082c','082c',NULL,'de','<s>c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;</s>'),('j','l',2,1,3,'0932a','0932a','0932a','de','a) <s>zur </s>Vermeidung funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\''),('j','l',2,1,3,'097',NULL,'097','de','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.\'\'\'\'\''),('j','l',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('j','l',0,1,3,'09@C','09@C',NULL,'de','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('j','l',2,1,3,'0942d',NULL,'0942d','de','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('j','l',2,1,3,'0841g@A','0841g@A',NULL,'de','<s>ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.</s>'),('j','l',2,1,3,'09@C1c','09@C1c',NULL,'de','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>'),('j','l',2,1,3,'09@C2','09@C2',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','l',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('j','l',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('j','l',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('j','l',2,1,3,'0932b@A',NULL,'0932b@A','de','\'\'\'\'\'c) Gewährleistung der technischen Dienstqualität,\'\'\'\'\''),('j','l',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('j','l',2,1,3,'0961','096','0961','de','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach \'\'\'\'\'dem \'\'\'\'\'...(Datum \'\'\'\'\'der Umsetzung \'\'\'\'\'der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.\'\'\'\'\''),('j','l',2,1,3,'0942a',NULL,'0942a','de','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('j','l',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('j','l',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('j','l',3,1,2,'A1A19','A1A19','A1A19','de','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen \'\'\'\'\'des \'\'\'\'\'Zugangs zu Diensten \'\'\'\'\'und \'\'\'\'\'Anwendungen sowie von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('j','l',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('j','l',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('j','l',2,2,5,'022h','022h','022h','de','\'\'\'\'\'g) “elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('j','l',2,2,5,'066@A','066@A','066@A','de','\'\'\'\'\'7. \'\'\'\'\'Verkehrsdaten können im \'\'\'\'\'strikt notwendigen Ausmaß \'\'\'\'\'verarbeitet werden, um <s>technische Maßnahmen für </s>die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) \'\'\'\'\'Nr. \'\'\'\'\'460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'zu gewährleisten.\'\'\'\'\''),('j','l',2,2,5,'04411','04411',NULL,'de','<s>Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.</s>'),('j','l',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('j','l',2,2,5,'022i','022i','022i','de','\'\'\'\'\'h) “Verletzung \'\'\'\'\'des Schutzes personenbezogener \'\'\'\'\'Daten” \'\'\'\'\'eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von \'\'\'\'\'bzw. \'\'\'\'\'zum \'\'\'\'\'unbefugten \'\'\'\'\'Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('j','l',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('j','l',2,2,5,'151@A',NULL,'151@A','de','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('j','l',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('j','l',0,2,5,'18','18',NULL,'de','<s>Artikel 18 − Überprüfung</s>'),('j','l',1,2,5,'03:27@A','03:27@A',NULL,'de','<s>(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.</s>'),('j','l',1,2,5,'15@A:36','15@A:36','15@A:36','de','\'\'\'\'\'(54) \'\'\'\'\'Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Stellen \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, \'\'\'\'\'einschließlich der Befugnis, \'\'\'\'\'alle benötigten Informationen \'\'\'\'\'einzuholen, \'\'\'\'\'damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('j','l',2,2,5,'0434','0434',NULL,'de','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('j','l',2,2,5,'022g','022g','022g','de','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('j','l',2,2,5,'041@A','041@A',NULL,'de','<s>1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest</s>'),('j','l',2,2,5,'15@A42','15@A42',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','l',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('j','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','de','\'\'\'\'\'(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('j','l',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('j','l',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('j','l',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'Nutzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'Nutzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('j','l',2,2,5,'0442','0442',NULL,'de','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','l',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('j','l',1,2,5,'03:28','03:28','03:28','de','\'\'\'\'\'(44) \'\'\'\'\'Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln \'\'\'\'\'könnte. \'\'\'\'\'So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten \'\'\'\'\'abzulesen, \'\'\'\'\'die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. \'\'\'\'\'Um dieses Ziel zu erreichen, \'\'\'\'\'muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie \'\'\'\'\'2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der \'\'\'\'\'Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('j','l',1,2,5,'043:29','043:29','043:29','de','\'\'\'\'\'(47) \'\'\'\'\'Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines \'\'\'\'\'einzelnen \'\'\'\'\'Teilnehmers <s>oder einer Person </s>führt, kann \'\'\'\'\'erhebliche \'\'\'\'\'wirtschaftliche \'\'\'\'\'Schäden und \'\'\'\'\'soziale Nachteile \'\'\'\'\'einschließlich des Identitätsbetrugs \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken bewerten, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich <s>vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen </s>benachrichtigt werden, damit sie die \'\'\'\'\'erforderlichen \'\'\'\'\'Schutzvorkehrungen treffen können. <s>Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. </s>Die Benachrichtigung <s>der nationalen Behörden und der Nutzer </s>sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den <s>Schutz der </s>betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.\'\'\'\'\''),('j','l',2,2,5,'022f','022f','022f','de','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('j','l',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('j','l',2,2,5,'0432','0432','0432','de','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung \'\'\'\'\'der \'\'\'\'\'Privatsphäre des Teilnehmers dar, so benachrichtigt \'\'\'\'\'der Betreiber \'\'\'\'\'der \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'die zuständige nationale \'\'\'\'\'Behörde <s>nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte </s>und \'\'\'\'\'den Teilnehmer unverzüglich über die Verletzung.\'\'\'\'\''),('j','l',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('j','l',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Stellen \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der \'\'\'\'\'Befugnis, \'\'\'\'\'sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('j','l',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('j','l',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('j','l',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('j','l',1,2,5,'143:35@B','143:35@B',NULL,'de','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>'),('j','l',2,2,5,'151@B','151@B',NULL,'de','<s>1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.</s>'),('j','l',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('j','l',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('j','l',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('j','l',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('j','l',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('j','l',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('j','l',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('j','l',2,2,5,'15@A2','15@A2','15@A2','de','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Stellen \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('j','l',2,2,5,'022c','022c','022c','de','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('j','l',2,2,5,'022e','022e',NULL,'de','<s>e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;</s>'),('j','l',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Speicherung von Informationen \'\'\'\'\'oder der Zugriff auf Informationen, die bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'gespeichert sind, \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugang \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('j','l',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('j','l',1,2,5,'01:26@A','01:26@A',NULL,'de','<s>(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.</s>'),('j','l',2,2,5,'044',NULL,'044','de','\'\'\'\'\'5. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 4 vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Datenschutzgruppe \"Artikel 29\" und des Europäischen Datenschutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('j','l',2,2,5,'0433','0433','0433','de','\'\'\'\'\'In der Benachrichtigung des Teilnehmers werden mindestens \'\'\'\'\'die \'\'\'\'\'Art der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen \'\'\'\'\'zur \'\'\'\'\'Begrenzung \'\'\'\'\'der \'\'\'\'\'möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener Daten empfohlen. In der Benachrichtigung der \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörde \'\'\'\'\'werden zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('j','l',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis \'\'\'\'\'zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) \'\'\'\'\'mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('j','l',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('j','l',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('j','l',2,2,5,'181','181',NULL,'de','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.</s>'),('j','l',2,2,5,'143','143','143','de','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('j','l',2,2,5,'041@A2','041@A2',NULL,'de','<s>- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,</s>'),('j','l',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('j','l',2,2,5,'041@B','041@B',NULL,'de','<s>1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.</s>'),('j','l',2,2,5,'041@A1','041@A1',NULL,'de','<s>- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,</s>'),('j','l',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('j','l',2,2,5,'0431','0431','0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'bewertet \'\'\'\'\'der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß der Verletzung des Schutzes personenbezogener Daten, schätzt \'\'\'\'\'die \'\'\'\'\'Schwere der Verletzung ein und prüft, ob es erforderlich ist, \'\'\'\'\'die <s>nach dem nationalen Recht des jeweiligen Mitgliedstaats </s>zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde und \'\'\'\'\'den \'\'\'\'\'betroffenen Teilnehmer \'\'\'\'\'über \'\'\'\'\'die <s>Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der </s>Verletzung \'\'\'\'\'unter Berücksichtigung \'\'\'\'\'der \'\'\'\'\'von \'\'\'\'\'der \'\'\'\'\'zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen \'\'\'\'\'zu \'\'\'\'\'benachrichtigen.\'\'\'\'\''),('j','l',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('j','l',1,2,5,'06:26@B','06:26@B','06:26@B','de','\'\'\'\'\'(41) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten \'\'\'\'\'in dem für die Erkennung, Eingrenzung \'\'\'\'\'und \'\'\'\'\'Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke \'\'\'\'\'der \'\'\'\'\'Informationssicherheit strikt notwendigen Ausmaß, durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, trägt dazu bei, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('j','l',2,2,5,'041@A3','041@A3',NULL,'de','<s>- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.</s>'),('j','l',2,2,5,'043@A',NULL,'043@A','de','\'\'\'\'\'4. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Regelungen festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('j','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'de','<s>(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.</s>'),('j','l',2,2,5,'15@A41','15@A41','15@A4','de','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, \'\'\'\'\'der \'\'\'\'\'Datenschutzgruppe \"Artikel 29\" und \'\'\'\'\'der <s>Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('j','l',2,2,5,'04412','04412',NULL,'de','<s>Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.</s>'),('k','l',2,1,1,'093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('k','l',2,1,1,'092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('k','l',2,1,1,'1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('k','l',2,1,1,'1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.'),('k','l',2,1,1,'1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten \'\'\'\'\'wie einem Identitäts-, Standort- \'\'\'\'\'und \'\'\'\'\'Präsenzdienst \'\'\'\'\'zu gewähren.'),('k','l',2,1,1,'1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('k','l',2,1,1,'1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('k','l',2,1,1,'1221','1221','1221','de','2. \'\'\'\'\'Wenn die nationalen Regulierungsbehörden prüfen, ob die \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'aufzuerlegen sind, \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'ob \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'stehen, \'\'\'\'\'tragen \'\'\'\'\'sie \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('k','l',2,1,1,'123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, können sie technische oder betriebliche Bedingungen festlegen, die vom Betreiber und/oder von den Nutzern dieses Zugangs erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('k','l',2,1,1,'1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('k','l',2,1,1,'1212f','1212f','1212f','de','f) die Verpflichtung, eine gemeinsame Unterbringung (Kollokation) oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen zu ermöglichen, einschließlich der gemeinsamen Nutzung von Leitungsrohren, Gebäuden oder Gebäudezugängen, Antennen, Türmen und anderen Trägerstrukturen, \'\'\'\'\'Leerrohren, \'\'\'\'\'Masten, Einstiegsschächten und Verteilerkästen;'),('k','l',2,1,1,'094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs \'\'\'\'\'zum Teilnehmeranschluss \'\'\'\'\'an einem bestimmten Standort, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('k','l',2,1,1,'1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('k','l',2,1,1,'095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie <s>geändert werden, </s>werden nach dem in Artikel 14 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen. Bei der Anwendung dieses Absatzes kann die Kommission durch die GERT unterstützt werden.'),('k','l',2,1,1,'1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und/oder des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('k','l',2,1,1,'1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des Zugangs zu nicht aktiven Netzkomponenten und/oder des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;'),('k','l',2,1,1,'1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;'),('k','l',2,1,1,'1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('k','l',2,1,1,'1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('k','l',0,1,1,'12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('k','l',2,1,1,'1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('k','l',2,1,1,'1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('k','l',2,1,1,'1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('k','l',2,1,1,'091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur <s>2000 </s>Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen – einschließlich Verkehrsabwicklungsstrategien – sowie Tarife, veröffentlichen müssen.'),('k','l',2,1,1,'1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('k','l',2,1,1,'1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('k','l',0,1,1,'09','09','09','de','Artikel 9 − Transparenzverpflichtung'),('k','l',2,1,1,'1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('k','l',0,2,4,'33','33','33','de','Artikel 33 − Anhörung Betroffener'),('k','l',0,2,4,'21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('k','l',2,2,4,'204','204','204','de','\'\'\'\'\'2. \'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die Teilnehmer klar darüber unterrichtet werden, ob <s>der </s>Zugang zu Notdiensten bereitgestellt wird oder nicht und ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Kunden vor Vertragsschluss <s>und bei jeder Änderung </s>in <s>Bezug auf den Zugang zu Notdiensten in </s>klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet \'\'\'\'\'werden, ebenso wie bei jeder Änderung in Bezug auf den Zugang zu Notrufdiensten.\'\'\'\'\''),('k','l',2,2,4,'2021e0','2021e0','2021e0','de','- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;'),('k','l',2,2,4,'2021h','2021h','2021h','de','h) die Arten von Maßnahmen, mit denen das \'\'\'\'\'Unternehmen \'\'\'\'\'auf Sicherheits- oder Integritätsverletzungen oder auf Bedrohungen und Schwachstellen reagieren kann.'),('k','l',2,2,4,'332@A','332@A','332@A','de','\'\'\'\'\'3. \'\'\'\'\'Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige \'\'\'\'\'Behörden \'\'\'\'\'die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz \'\'\'\'\'4 Buchstabe a \'\'\'\'\'und Artikel 20 Absatz \'\'\'\'\'1 \'\'\'\'\'bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('k','l',1,2,4,'33:25','33:25','33:25','de','\'\'\'\'\'(39) \'\'\'\'\'Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen.'),('k','l',2,2,4,'2141e','2141e','2141e','de','d) behinderte Teilnehmer regelmäßig über Einzelheiten \'\'\'\'\'von für \'\'\'\'\'sie \'\'\'\'\'bestimmten Produkten und Diensten \'\'\'\'\'zu unterrichten.'),('k','l',2,2,4,'214@A1','214@A1','214@A1','de','4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in \'\'\'\'\'einem solchen \'\'\'\'\'Fall von den zuständigen öffentlichen Behörden in einem \'\'\'\'\'standardisierten \'\'\'\'\'Format \'\'\'\'\'geliefert \'\'\'\'\'und erstrecken sich unter anderem auf folgende Themen:'),('k','l',2,2,4,'2021','2021','2021','de','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die Verbraucher und andere Endnutzer, die dies verlangen, bei der Anmeldung zu Diensten, die die Verbindung mit einem öffentlichen Kommunikationsnetz und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten bereitstellen, Anspruch auf einen Vertrag mit dem Unternehmen oder den Unternehmen haben, die derartige Dienste und/oder Verbindungen bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('k','l',2,2,4,'2812','2812','2812','de','\'\'\'\'\'2. \'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von den Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den <s>grundlegenden </s>Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und dass die zuständigen Behörden \'\'\'\'\'ferner <s>müssen sie </s>verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('k','l',1,2,4,'20:14','20:14','20:14','de','\'\'\'\'\'(22) \'\'\'\'\'Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer <s>auf jeden Fall </s>vollständig über die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. \'\'\'\'\'Netzbetreibers, \'\'\'\'\'mit dem sie den Vertrag schließen, informiert werden. Bei \'\'\'\'\'einem Mangel an wirksamem \'\'\'\'\'Wettbewerb sollten die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'die ihnen gemäß der Richtlinie 2002/19/EG \'\'\'\'\'(Zugangsrichtlinie) \'\'\'\'\'zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.'),('k','l',1,2,4,'20:14@B','20:14@B','20:14@B','de','\'\'\'\'\'(23) \'\'\'\'\'Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von <s>Netzen oder Diensten der </s>elektronischen \'\'\'\'\'Kommunikationsnetzen oder - diensten, \'\'\'\'\'nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig \'\'\'\'\'oder \'\'\'\'\'schädlich sind. Die Rahmenrichtlinie und die \'\'\'\'\'anderen \'\'\'\'\'Einzelrichtlinien berühren nicht die <s>Bestimmungen der </s>Richtlinie 2000/31/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt \'\'\'\'\'(Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr) (ABl. L 178 vom 17.7.2000, S. 1.), \'\'\'\'\'die unter anderem eine Vorschrift über die \"reine Durchleitung\" \'\'\'\'\'durch Vermittler gemäß der Definition in \'\'\'\'\'jener Richtlinie <s>durch zwischengeschaltete Diensteanbieter </s>enthält.'),('k','l',2,2,4,'2021b','2021b','2021b','de','b) \'\'\'\'\'die angebotenen \'\'\'\'\'Dienste, darunter insbesondere'),('k','l',2,2,4,'2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;'),('k','l',2,2,4,'222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich etwaiger Qualitätszertifizierungsmechanismen vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren, zuverlässigen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('k','l',2,2,4,'2022','2022','2022','de','Die Mitgliedstaaten können ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz \'\'\'\'\'4 Buchstabe a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.'),('k','l',0,2,4,'28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('k','l',2,2,4,'2021f','2021f','2021f','de','f) etwaige \'\'\'\'\'Entschädigungs- \'\'\'\'\'und <s>die </s>Erstattungsregelungen \'\'\'\'\'bei \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('k','l',2,2,4,'2811','2811','2811','de','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die zuständigen nationalen Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('k','l',2,2,4,'2021b3','2021b3','2021b3','de','- angebotenes Mindestniveau der Dienstqualität, \'\'\'\'\'einschließlich der \'\'\'\'\'Frist bis zum erstmaligen Anschluss sowie gegebenenfalls \'\'\'\'\'anderer \'\'\'\'\'von den nationalen Regulierungsbehörden \'\'\'\'\'festgelegter \'\'\'\'\'Parameter für die Dienstqualität;'),('k','l',2,2,4,'2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife, \'\'\'\'\'einschließlich der \'\'\'\'\'Angabe, mit welchen Mitteln aktuelle Informationen über alle anwendbaren Tarife und Wartungsentgelte eingeholt werden können, \'\'\'\'\'der \'\'\'\'\'angebotenen Zahlungsmodalitäten und \'\'\'\'\'der \'\'\'\'\'durch die Zahlungsmodalität \'\'\'\'\'bedingten \'\'\'\'\'Kostenunterschiede;'),('k','l',2,2,4,'2811a','2811a','2811a','de','a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und'),('k','l',2,2,4,'2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen \'\'\'\'\'Rufnummernplänen \'\'\'\'\'der Mitgliedstaaten, der Nummern aus dem \'\'\'\'\'ETNS \'\'\'\'\'sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('k','l',0,2,4,'20','20','20','de','Artikel 20 − Verträge'),('k','l',2,2,4,'2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('k','l',2,2,4,'2021c','2021c','2021c','de','c) wenn eine Verpflichtung nach \'\'\'\'\'Artikel \'\'\'\'\'25 besteht, die Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('k','l',2,2,4,'2141d','2141d','2141d','de','c) \'\'\'\'\'gemäß \'\'\'\'\'Artikel 12 der Richtlinie 2002/58/EG \'\'\'\'\'(Datenschutzrichtlinie für elektronische Kommunikation) \'\'\'\'\'die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und'),('k','l',2,2,4,'223','223','223','de','3. Um eine Verschlechterung der Dienste und eine Behinderung oder Verlangsamung des Datenverkehrs in den Netzen zu verhindern, stellen die Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in der Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.'),('k','l',2,2,4,'343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('k','l',2,2,4,'2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;'),('k','l',2,2,4,'2021g','2021g','2021g','de','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('k','l',1,2,4,'20:12@C','20:12@C','20:12@C','de','\'\'\'\'\'(20) \'\'\'\'\'Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, \'\'\'\'\'sowie \'\'\'\'\'die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz \'\'\'\'\'3 \'\'\'\'\'der Richtlinie 2002/22/EG \'\'\'\'\'(Universaldienstrichtlinie) \'\'\'\'\'vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese \'\'\'\'\'standardisierten \'\'\'\'\'Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.'),('k','l',2,2,4,'207','207','207','de','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der Bekanntgabe von Änderungen der Vertragsbedingungen, die von den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen. \'\'\'\'\'Den Teilnehmern \'\'\'\'\'werden \'\'\'\'\'diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, \'\'\'\'\'angezeigt; \'\'\'\'\'gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen, \'\'\'\'\'wenn sie die neuen Bedingungen nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.'),('k','l',2,2,4,'342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('k','l',2,2,4,'2021e1','2021e1','2021e1','de','- der Entgelte für die Übertragbarkeit von Nummern und anderen Teilnehmerkennungen;'),('k','l',2,2,4,'3312','3312','3312','de','Die Mitgliedstaaten stellen insbesondere sicher, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, mit dem gewährleistet wird, dass in ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen die Interessen der Verbraucher bei der elektronischen Kommunikation gebührend berücksichtigt werden.'),('k','l',2,2,4,'341','341','341','de','1. Die Mitgliedstaaten stellen sicher, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitfällen im Zusammenhang mit dieser Richtlinie zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, in Bezug auf die Bedingungen \'\'\'\'\'und/oder \'\'\'\'\'die Ausführung der Verträge über die Bereitstellung solcher Netze \'\'\'\'\'und/oder \'\'\'\'\'Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Beilegung von Streitfällen ermöglichen; sie können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitfälle ausweiten, an denen andere Endnutzer beteiligt sind.'),('k','l',0,2,4,'22','22','22','de','Artikel 22 − Dienstqualität'),('k','l',2,2,4,'2141c','2141c','2141c','de','b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu \'\'\'\'\'unterrichten;\'\'\'\'\''),('k','l',2,2,4,'212','212','212','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden Unternehmen, die öffentliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, ausreichende und aktuelle Informationen nach Anhang II über geltende Preise und Tarife sowie über \'\'\'\'\'Standardbedingungen \'\'\'\'\'für den Zugang zu den <s>von ihnen </s>für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen \'\'\'\'\'veröffentlicht werden, \'\'\'\'\'weitere Anforderungen \'\'\'\'\'festlegen, \'\'\'\'\'um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.'),('k','l',2,2,4,'3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten \'\'\'\'\'Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('k','l',2,2,4,'344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('k','l',2,2,4,'214@A1b','214@A1b','214@A1b','de','b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('k','l',2,2,4,'2021b4','2021b4','2021b4','de','- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die \'\'\'\'\'Mittel \'\'\'\'\'zur Kontaktaufnahme mit diesen Diensten;'),('k','l',2,2,4,'2141a','2141a','2141a','de','a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den \'\'\'\'\'Teilnehmern \'\'\'\'\'die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;'),('k','l',2,2,4,'221','221','221','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, zur Veröffentlichung vergleichbarer, angemessener und aktueller Endnutzerinformationen über die Qualität ihrer Dienste sowie über die zur Gewährleistung eines vergleichbaren Zugangs für behinderte \'\'\'\'\'Endnutzer \'\'\'\'\'getroffenen Maßnahmen verpflichten können. Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('k','l',2,2,4,'214@A1a','214@A1a','214@A1a','de','a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie'),('k','l',2,2,4,'2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich'),('k','l',2,2,4,'213','213','213','de','2. Die nationalen Regulierungsbehörden fördern die Bereitstellung von vergleichbaren Informationen, beispielsweise durch interaktive Führer oder ähnliche Techniken, um Endnutzer sowie Verbraucher in die Lage zu versetzen, eine unabhängige Bewertung der Kosten alternativer Anwendungen vorzunehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen können, insbesondere wenn diese auf dem Markt nicht kostenlos oder zu einem angemessenen Preis zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher <s>interaktiven </s>Führer oder <s>ähnlicher </s>Techniken kostenlos zu nutzen.'),('k','l',2,2,4,'332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('k','l',2,2,4,'2021e2','2021e2','2021e2','de','- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer <s>etwaigen </s>Kostenanlastung für Endeinrichtungen;'),('k','l',2,2,4,'2141','2141','2141','de','3. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden <s>die </s>Unternehmen, die elektronische Kommunikationsdienste bereitstellen, verpflichten können, unter anderem'),('k','l',0,2,4,'34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('k','l',2,2,4,'2021b2','2021b2','2021b2','de','- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;'),('k','l',2,1,3,'084@Ae','084@Ae','084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend \'\'\'\'\'berücksichtigen.\'\'\'\'\''),('k','l',2,1,3,'0941','0941','0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die Mitgliedstaaten sicher, dass alle Arten von elektronischen Kommunikationsdiensten in den Funkfrequenzbändern bereitgestellt werden können, die für elektronische Kommunikationsdienste gemäß ihrem nationalen \'\'\'\'\'Frequenzbereichsnutzungsplan \'\'\'\'\'und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('k','l',2,1,3,'084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung fördern;'),('k','l',2,1,3,'0941@A','0941@A','0941@A','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.'),('k','l',2,1,3,'084@A','084@A','084@A','de','\'\'\'\'\'5. \'\'\'\'\'Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen \'\'\'\'\'Ziele \'\'\'\'\'objektive, transparente, \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem'),('k','l',2,1,3,'0931','0931','0931','de','3. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die Mitgliedstaaten sicher, dass alle Arten der für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('k','l',2,1,3,'0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('k','l',2,1,3,'084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den \'\'\'\'\'infrastrukturbasierten \'\'\'\'\'Wettbewerb <s>im Bereich Infrastruktur </s>fördern;'),('k','l',2,1,3,'082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('k','l',2,1,3,'083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('k','l',2,1,3,'0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('k','l',2,1,3,'0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('k','l',2,1,3,'0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung \'\'\'\'\'möglichst \'\'\'\'\'technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('k','l',2,1,3,'084@Af','084@Af','084@Af','de','f) \'\'\'\'\'regulatorische ex-ante-Verpflichtungen \'\'\'\'\'nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'es ihn gibt.\'\'\'\'\''),('k','l',2,1,3,'095','095','095','de','\'\'\'\'\'5. \'\'\'\'\'Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten <s>5. </s>Beschränkungen <s>und Maßnahmen </s>notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('k','l',2,1,3,'0932c','0932c','0932c','de','\'\'\'\'\'d) \'\'\'\'\'Gewährleistung der größtmöglichen gemeinsamen Nutzung der Funkfrequenzen,'),('k','l',2,1,3,'0942b','0942b','0942b','de','b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,'),('k','l',2,1,3,'0932c@A','0932c@A','0932c@A','de','\'\'\'\'\'e) Sicherstellung \'\'\'\'\'der effizienten Nutzung der Funkfrequenzen oder'),('k','l',2,1,3,'0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn \'\'\'\'\'sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. \'\'\'\'\'Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.'),('k','l',2,1,3,'083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('k','l',2,1,3,'0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('k','l',2,1,3,'091','091','091','de','1. Die Mitgliedstaaten sorgen für die effiziente Verwaltung der Funkfrequenzen für elektronische Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8, wobei \'\'\'\'\'sie \'\'\'\'\'gebührend \'\'\'\'\'berücksichtigen, \'\'\'\'\'dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuteilung von Funkfrequenzen für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten durch die zuständigen nationalen Behörden auf objektiven, transparenten, nichtdiskriminierenden und angemessenen Kriterien beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.'),('k','l',2,1,3,'0962','0962','0962','de','Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am \'\'\'\'\'...(Datum \'\'\'\'\'der \'\'\'\'\'Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) \'\'\'\'\'existierten, gilt Artikel 9a.'),('k','l',2,1,3,'082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt;'),('k','l',2,1,3,'0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('k','l',2,1,3,'0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern \'\'\'\'\'bereit- zustellen \'\'\'\'\'sind, müssen dadurch gerechtfertigt sein, dass sie einem <s>im allgemeinen Interesse liegenden </s>Ziel \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'dienen, das die Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht festgelegt haben, \'\'\'\'\'wie \'\'\'\'\'unter \'\'\'\'\'anderem\'\'\'\'\''),('k','l',2,1,3,'0932b','0932b','0932b','de','b) <s>zum </s>Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('k','l',2,1,3,'084@Ad','084@Ad','084@Ad','de','d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;'),('k','l',2,1,3,'0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('k','l',2,1,3,'092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie im Einklang mit der Entscheidung Nr. 2002/676/EG (Frequenzentscheidung).'),('k','l',2,1,3,'0932d','0932d','0932d','de','\'\'\'\'\'f) Gewährleistung der \'\'\'\'\'Verwirklichung eines Ziels von allgemeinem Interesse gemäß Absatz 4.'),('k','l',2,1,3,'083d','083d','083d','de','d) untereinander sowie mit der Kommission und der GERT zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('k','l',2,1,3,'0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('k','l',2,1,3,'082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('k','l',2,1,3,'0942c','0942c','0942c','de','c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder'),('k','l',2,1,3,'0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen <s>in Bezug auf die </s>für \'\'\'\'\'die Nutzung bestimmter \'\'\'\'\'Arten von \'\'\'\'\'Funknetzen oder \'\'\'\'\'Technologien \'\'\'\'\'für drahtlosen Netzzugang für elektronische Kommunikationsdienste \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('k','l',2,1,3,'0932a','0932a','0932a','de','a) <s>zur </s>Vermeidung funktechnischer Störungen,'),('k','l',2,1,3,'097','097','097','de','7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den \'\'\'\'\'Rechtsinhaber \'\'\'\'\'vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. \'\'\'\'\'Diese \'\'\'\'\'Vorschriften \'\'\'\'\'werden in verhältnismäßiger, nichtdiskriminierender \'\'\'\'\'und \'\'\'\'\'transparenter Weise erlassen und angewendet.\'\'\'\'\''),('k','l',0,1,3,'08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('k','l',2,1,3,'0942d','0942d','0942d','de','d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von \'\'\'\'\'Rundfunk- \'\'\'\'\'und \'\'\'\'\'Fernsehdiensten.\'\'\'\'\''),('k','l',2,1,3,'084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('k','l',2,1,3,'083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('k','l',2,1,3,'082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('k','l',2,1,3,'0932b@A','0932b@A','0932b@A','de','\'\'\'\'\'c) \'\'\'\'\'Gewährleistung der technischen \'\'\'\'\'Dienstqualität,\'\'\'\'\''),('k','l',2,1,3,'0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('k','l',2,1,3,'0961','0961','0961','de','6. Die Absätze 3 und 4 gelten für Funkfrequenzen für elektronische \'\'\'\'\'Kommunikations- dienste \'\'\'\'\'sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach dem \'\'\'\'\'...(Datum \'\'\'\'\'der \'\'\'\'\'Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) \'\'\'\'\'zugeteilt bzw. gewährt werden.'),('k','l',2,1,3,'0942a','0942a','0942a','de','a) dem Schutz des menschlichen Lebens,'),('k','l',2,1,3,'0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('k','l',0,1,3,'09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('k','l',3,1,2,'A1A19','A1A19','A1A19','de','19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG \'\'\'\'\'(Rahmenrichtlinie) \'\'\'\'\'besteht, Offenlegung \'\'\'\'\'von Beschränkungen des Zugangs zu Diensten und Anwendungen sowie \'\'\'\'\'von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.'),('k','l',3,1,2,'A1A','A1A','A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('k','l',0,2,5,'05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('k','l',2,2,5,'022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('k','l',2,2,5,'022h','022h','022h','de','\'\'\'\'\'g) \'\'\'\'\'“elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird;'),('k','l',2,2,5,'066@A','066@A','066@A','de','\'\'\'\'\'7. \'\'\'\'\'Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit \'\'\'\'\'(ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'zu gewährleisten.'),('k','l',0,2,5,'04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung'),('k','l',0,2,5,'02','02','02','de','Artikel 2 − Begriffsbestimmungen'),('k','l',2,2,5,'022i','022i','022i','de','\'\'\'\'\'h) \'\'\'\'\'“Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('k','l',2,2,5,'041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('k','l',2,2,5,'151@A','151@A','151@A','de','1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.'),('k','l',2,2,5,'052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('k','l',2,2,5,'141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('k','l',0,2,5,'06','06','06','de','Artikel 6 − Verkehrsdaten'),('k','l',2,2,5,'15@A2','15@A2','15@A2','de','2. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde und gegebenenfalls andere nationale \'\'\'\'\'Stellen \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('k','l',1,2,5,'15@A:36','15@A:36','15@A:36','de','\'\'\'\'\'(54) \'\'\'\'\'Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die zuständigen nationalen Behörden und gegebenenfalls andere relevante nationale \'\'\'\'\'Stellen \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, \'\'\'\'\'einschließlich der Befugnis, \'\'\'\'\'alle benötigten Informationen \'\'\'\'\'einzuholen, \'\'\'\'\'damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('k','l',2,2,5,'022c','022c','022c','de','c) “Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz oder von einem elektronischen Kommunikationsdienst verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('k','l',2,2,5,'022e','022e',NULL,'de','<s>e) in die Rahmenrichtlinie übernommen (“Anruf” eine über einen öffentlich zugänglichen elektronischen Kommunikationsdienst aufgebaute Verbindung, die eine zweiseitige Sprachkommunikation ermöglicht.)</s>'),('k','l',2,2,5,'053','053','053','de','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Speicherung von Informationen \'\'\'\'\'oder der Zugriff auf Informationen, die bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'gespeichert sind, \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugang \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('k','l',0,2,5,'14','14','14','de','Artikel 14 − Technische Merkmale und Normung'),('k','l',2,2,5,'15@A4','15@A4','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Anhörung der ENISA, der Datenschutzgruppe \'\'\'\'\'\"Artikel 29\" \'\'\'\'\'und der betroffenen Regulierungsbehörden Empfehlungen erlassen.'),('k','l',2,2,5,'022g','022g','022g','de','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('k','l',2,2,5,'0433','0433','0433','de','In der Benachrichtigung des Teilnehmers \'\'\'\'\'werden \'\'\'\'\'mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und <s>werden </s>Maßnahmen zur \'\'\'\'\'Begrenzung der möglichen negativen \'\'\'\'\'Auswirkungen der Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'empfohlen. \'\'\'\'\'In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.'),('k','l',2,2,5,'044','044','044','de','\'\'\'\'\'5. \'\'\'\'\'Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 4 \'\'\'\'\'vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und \'\'\'\'\'Informationssicherheit (ENISA), \'\'\'\'\'der Datenschutzgruppe \'\'\'\'\'\"Artikel 29\" \'\'\'\'\'und des Europäischen \'\'\'\'\'Datenschutzbeauftragten \'\'\'\'\'Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.'),('k','l',2,2,5,'151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('k','l',2,2,5,'15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Die vorgesehenen Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis \'\'\'\'\'zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) \'\'\'\'\'mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('k','l',1,2,5,'15@A:36@A','15@A:36@A','15@A:36@A','de','\'\'\'\'\'(55) \'\'\'\'\'Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von \'\'\'\'\'grenzüberschreitender \'\'\'\'\'unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in \'\'\'\'\'solchen \'\'\'\'\'Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf \'\'\'\'\'einzuhaltende \'\'\'\'\'Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.'),('k','l',2,2,5,'051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('k','l',2,2,5,'064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('k','l',2,2,5,'152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('k','l',2,2,5,'063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('k','l',2,2,5,'022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('k','l',2,2,5,'142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft.'),('k','l',1,2,5,'03:28','03:28','03:28','de','\'\'\'\'\'(44) \'\'\'\'\'Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln \'\'\'\'\'könnte. \'\'\'\'\'So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten \'\'\'\'\'abzulesen, \'\'\'\'\'die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. \'\'\'\'\'Um dieses Ziel zu erreichen, \'\'\'\'\'muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie \'\'\'\'\'2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der \'\'\'\'\'Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit, zur Anwendung kommen.'),('k','l',1,2,5,'043:29','043:29','043:29','de','\'\'\'\'\'(47) \'\'\'\'\'Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken \'\'\'\'\'bewerten, \'\'\'\'\'indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, \'\'\'\'\'Zusammenhang \'\'\'\'\'und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder \'\'\'\'\'Beschäftigungsmöglichkeiten oder \'\'\'\'\'physische Schädigung) ermittelt. Teilnehmer, die von Sicherheitsverletzungen betroffen sind, die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl \'\'\'\'\'oderbetrug, \'\'\'\'\'physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen \'\'\'\'\'hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. \'\'\'\'\'Diese technischen Schutzmaßnahmen \'\'\'\'\'sollten \'\'\'\'\'die Daten für alle unbefugten \'\'\'\'\'Personen verschlüsseln.\'\'\'\'\''),('k','l',2,2,5,'022f','022f','022f','de','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('k','l',2,2,5,'062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('k','l',2,2,5,'143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('k','l',2,2,5,'065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('k','l',2,2,5,'022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('k','l',2,2,5,'0431','0431','0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'bewertet \'\'\'\'\'der Betreiber der <s>betroffenen </s>öffentlich zugänglichen elektronischen Kommunikationsdienste das Ausmaß der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten, schätzt \'\'\'\'\'die Schwere der Verletzung \'\'\'\'\'ein \'\'\'\'\'und \'\'\'\'\'prüft, \'\'\'\'\'ob \'\'\'\'\'es erforderlich ist, \'\'\'\'\'die zuständige nationale Behörde und \'\'\'\'\'den betroffenen \'\'\'\'\'Teilnehmer über die Verletzung unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz \'\'\'\'\'4 \'\'\'\'\'festgelegten \'\'\'\'\'Regelungen zu benachrichtigen.\'\'\'\'\''),('k','l',2,2,5,'066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('k','l',2,2,5,'0432','0432','0432','de','Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der <s>betroffenen </s>öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den <s>betroffenen </s>Teilnehmer \'\'\'\'\'unverzüglich \'\'\'\'\'über die Verletzung.'),('k','l',2,2,5,'021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") auch für diese Richtlinie.'),('k','l',1,2,5,'06:26@B','06:26@B','06:26@B','de','\'\'\'\'\'(41) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten in dem für die \'\'\'\'\'Erkennung, Eingrenzung \'\'\'\'\'und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.'),('k','l',2,2,5,'043@A','043@A','043@A','de','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche \'\'\'\'\'Regelungen \'\'\'\'\'festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.'),('k','l',2,2,5,'15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten stellen sicher, dass die zuständigen nationalen Regulierungsbehörden und gegebenenfalls andere nationale \'\'\'\'\'Stellen \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der \'\'\'\'\'Befugnis, \'\'\'\'\'sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('k','l',0,2,5,'15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('k','l',2,2,5,'153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('k','l',2,2,5,'042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('k','l',2,2,5,'061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffentlichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, 3, 5 und \'\'\'\'\'7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('k','l',2,2,5,'022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('k','l',0,2,5,'15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('a','l',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a','l',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a','l',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a','l',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('a','l',2,1,1,'1212j',NULL,'1212j','es','\'\'\'\'\'j) proporcionen acceso a servicios asociados tales como servicios de identidad, localización y presencia.\'\'\'\'\''),('a','l',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de \'\'\'\'\'éstas;\'\'\'\'\''),('a','l',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a','l',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a','l',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a','l',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de \'\'\'\'\'instalaciones asociadas, incluidos \'\'\'\'\'conductos, edificios \'\'\'\'\'o la entrada a edificios, antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de apoyo, conducciones, mástiles, cámaras subterráneas y distribuidores;\'\'\'\'\''),('a','l',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a \'\'\'\'\'obligaciones en virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de \'\'\'\'\'la red, incluida la de \'\'\'\'\'facilitar el acceso desagregado \'\'\'\'\'al bucle local en una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a','l',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a','l',2,1,1,'095','095','095','es','5. \'\'\'\'\'La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a \'\'\'\'\'la <s>luz de la </s>evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y <s>los mercados podrá modificarse </s>el \'\'\'\'\'mercado. Estas medidas, destinadas a modificar elementos no esenciales \'\'\'\'\'de \'\'\'\'\'la presente Directiva, se adoptarán \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento \'\'\'\'\'de reglamentación con control contemplado \'\'\'\'\'en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, apartado 3. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el GERT.\'\'\'\'\''),('a','l',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;\'\'\'\'\''),('a','l',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no sean activos o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('a','l',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, incluso a través de la competencia basada en infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('a','l',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a','l',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a','l',2,1,1,'1213',NULL,'1213','es','\'\'\'\'\'Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.\'\'\'\'\''),('a','l',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a','l',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a','l',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a','l',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('a','l',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a','l',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a','l',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('a','l',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a','l',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('a','l',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('a','l',2,2,4,'204','204','204','es','\'\'\'\'\'2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que, \'\'\'\'\'cuando se \'\'\'\'\'celebren contratos entre los abonados y \'\'\'\'\'las \'\'\'\'\'empresas que prestan servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas que permiten comunicación \'\'\'\'\'de \'\'\'\'\'voz, se informe claramente \'\'\'\'\'a los \'\'\'\'\'abonados de si se incluye o no el acceso \'\'\'\'\'a los \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'emergencia y si se ofrece información relativa \'\'\'\'\'a \'\'\'\'\'la ubicación \'\'\'\'\'de \'\'\'\'\'los autores \'\'\'\'\'de las \'\'\'\'\'llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato, de cualquier restricción o cambio en el acceso a los servicios de emergencia.\'\'\'\'\''),('a','l',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('a','l',2,2,4,'2021h',NULL,'2021h','es','\'\'\'\'\'h) los tipos de medidas que podría tomar la empresa en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.\'\'\'\'\''),('a','l',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'3. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba ofrecerse en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 1.\'\'\'\'\''),('a','l',1,2,4,'33:25',NULL,'33:25','es','\'\'\'\'\'(39) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, podría establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. Ninguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debe sin embargo permitir la vigilancia sistemática del uso de Internet.\'\'\'\'\''),('a','l',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios dirigidos a ellos.\'\'\'\'\''),('a','l',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes facilitarán dicha información en un formato estandarizado. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('a','l',2,2,4,'2021','2021','2021','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión <s>o el acceso </s>a \'\'\'\'\'una \'\'\'\'\'red \'\'\'\'\'pública \'\'\'\'\'de \'\'\'\'\'comunicaciones o a \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público, los consumidores, y otros usuarios finales que lo soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen tal conexión o \'\'\'\'\'tales servicios. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('a','l',2,2,4,'2812',NULL,'2812','es','\'\'\'\'\'2. Los Estados miembros garantizarán que las autoridades pertinentes puedan exigir a las empresas proveedoras de redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo examen específico de cada caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('a','l',1,2,4,'20:14',NULL,'20:14','es','\'\'\'\'\'(22) Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre las políticas de gestión del tráfico del proveedor del servicio o de la red con el que se celebre el contrato. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE (Directiva sobre acceso) para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('a','l',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(23) En ausencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se considerarán lícitos o nocivos de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con los procedimientos adecuados si los contenidos, las aplicaciones o los servicios son lícitos o nocivos. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior (Directiva sobre el comercio electrónico) (DO L 178 de 17.7.2000, p. 1.), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los intermediarios en la prestación de servicios, tal como se definen en la misma.\'\'\'\'\''),('a','l',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos en particular:\'\'\'\'\''),('a','l',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción impuesta por el proveedor en cuanto a las posibilidades de utilizar el equipo terminal suministrado;\'\'\'\'\''),('a','l',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, incluidos posibles mecanismos \'\'\'\'\'de \'\'\'\'\'certificación de calidad, \'\'\'\'\'al objeto de garantizar que los usuarios finales tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('a','l',2,2,4,'2022','2022','2022','es','Los Estados miembros \'\'\'\'\'también \'\'\'\'\'podrán \'\'\'\'\'exigir que \'\'\'\'\'el \'\'\'\'\'contrato incluya asimismo cualquier información que pueda ser facilitada por las autoridades públicas pertinentes sobre el uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, así como sobre los medios de protección frente \'\'\'\'\'a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('a','l',0,2,4,'28','28','28','es','Artículo 28 − \'\'\'\'\'Acceso a números y servicios\'\'\'\'\''),('a','l',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios \'\'\'\'\'contratados;\'\'\'\'\''),('a','l',2,2,4,'2811','281','2811','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros \'\'\'\'\'velarán, cuando sea \'\'\'\'\'técnica y económicamente \'\'\'\'\'posible y \'\'\'\'\'excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas \'\'\'\'\'geográficas, por que las autoridades nacionales competentes tomen todas las medidas necesarias para que los usuarios finales puedan:\'\'\'\'\''),('a','l',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles mínimos de calidad de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('a','l',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('a','l',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) tener acceso y recurrir a los servicios utilizando números no geográficos en la Comunidad; y\'\'\'\'\''),('a','l',2,2,4,'2811b',NULL,'2811b','es','\'\'\'\'\'b) tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del ETNS y los Números Universales Internacionales de Llamada Gratuita (UIFN).\'\'\'\'\''),('a','l',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('a','l',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('a','l',2,2,4,'201','201',NULL,'es','<s>1. Los apartados 2, 3 y 4 se aplicarán sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 93/13/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('a','l',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('a','l',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas); e\'\'\'\'\''),('a','l',2,2,4,'223',NULL,'223','es','\'\'\'\'\'3. Para evitar la degradación del servicio y la obstaculización o ralentización del tráfico en las redes, los Estados miembros garantizarán que las autoridades nacionales de reglamentación estén facultadas para establecer unos requisitos mínimos de calidad del servicio a la empresa o empresas proveedoras de redes públicas de comunicaciones.\'\'\'\'\''),('a','l',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a','l',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('a','l',2,2,4,'2021g','2021g','2021g','es','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo \'\'\'\'\'34;\'\'\'\'\''),('a','l',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(20) Con el fin de abordar cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceras personas, las autoridades nacionales competentes deben estar facultadas para generar y obtener la difusión, con la ayuda de proveedores, de información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos, la difusión de contenidos nocivos, y consejos y medios para protegerse contra los riesgos para la seguridad personal —que puede, por ejemplo, producirse como consecuencia de la divulgación de información personal en determinadas circunstancias—, así como los riesgos para el derecho a la intimidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 3, de la Directiva 2002/22/CE (Directiva sobre servicio universal). Esta información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación deben poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma en que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando así lo exijan los Estados miembros.\'\'\'\'\''),('a','l',2,2,4,'207',NULL,'207','es','\'\'\'\'\'3. Los Estados miembros garantizarán que los abonados tengan derecho a rescindir sin penalización sus contratos cuando las empresas proveedoras de redes o servicios de comunicaciones electrónicas les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización sus contratos en caso de no aceptación de las nuevas condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('a','l',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a','l',2,2,4,'2021e1','2021e','2021e1','es','\'\'\'\'\'- todos los gastos relacionados con \'\'\'\'\'la \'\'\'\'\'conservación \'\'\'\'\'del \'\'\'\'\'número \'\'\'\'\'y \'\'\'\'\'otros identificadores, y\'\'\'\'\''),('a','l',2,2,4,'3312','332','3312','es','\'\'\'\'\'En particular, los Estados miembros velarán por que \'\'\'\'\'las <s>partes interesadas podrán desarrollar, con la orientación de las </s>autoridades nacionales de \'\'\'\'\'reglamentación establezcan un mecanismo \'\'\'\'\'de \'\'\'\'\'consulta que garantice que, en sus decisiones sobre temas relacionados con \'\'\'\'\'los \'\'\'\'\'derechos \'\'\'\'\'de \'\'\'\'\'los \'\'\'\'\'usuarios \'\'\'\'\'finales \'\'\'\'\'y <s>proveedores </s>de \'\'\'\'\'los consumidores en relación \'\'\'\'\'con \'\'\'\'\'los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas disponibles al público se tengan debidamente en cuenta los intereses \'\'\'\'\'de los \'\'\'\'\'consumidores \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas.\'\'\'\'\''),('a','l',2,2,4,'341','341','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos \'\'\'\'\'entre \'\'\'\'\'los consumidores y \'\'\'\'\'las empresas suministradoras de redes o servicios de comunicaciones electrónicas derivados de la presente Directiva y que \'\'\'\'\'se refieran a \'\'\'\'\'las condiciones o \'\'\'\'\'la \'\'\'\'\'ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a','l',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('a','l',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('a','l',2,2,4,'212','212','212','es','\'\'\'\'\'1. Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales de reglamentación \'\'\'\'\'estén facultadas para obligar a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes o servicios de comunicaciones electrónicas a que publiquen \'\'\'\'\'información \'\'\'\'\'transparente, comparable, adecuada y actualizada según se indica en el anexo II, sobre los precios y tarifas aplicables por lo que se refiere \'\'\'\'\'al \'\'\'\'\'acceso y la utilización \'\'\'\'\'de \'\'\'\'\'los servicios \'\'\'\'\'que \'\'\'\'\'prestan a \'\'\'\'\'los \'\'\'\'\'consumidores y \'\'\'\'\'usuarios \'\'\'\'\'finales. Las autoridades nacionales de reglamentación podrán especificar los requisitos adicionales \'\'\'\'\'en \'\'\'\'\'relación con \'\'\'\'\'la \'\'\'\'\'forma de publicar dicha información para garantizar la transparencia, comparabilidad, claridad \'\'\'\'\'y \'\'\'\'\'accesibilidad en beneficio \'\'\'\'\'de \'\'\'\'\'los consumidores.\'\'\'\'\''),('a','l',2,2,4,'3311','331','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los consumidores (incluidos, particularmente, los usuarios \'\'\'\'\'finales \'\'\'\'\'con \'\'\'\'\'discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a','l',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a','l',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('a','l',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los medios para entrar en contacto con dichos servicios;\'\'\'\'\''),('a','l',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;\'\'\'\'\''),('a','l',2,2,4,'203','203',NULL,'es','<s>3. En los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión o acceso a la red de telefonía pública, también deberá figurar la información indicada en el apartado 2. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.</s>'),('a','l',2,2,4,'221','221','221','es','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan redes o \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios \'\'\'\'\'finales, y sobre las medidas adoptadas para garantizar un acceso comparable para los usuarios finales con discapacidad. Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a','l',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, en particular cuando ello atente contra los derechos y libertades de terceros, incluyendo las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y\'\'\'\'\''),('a','l',2,2,4,'2021e',NULL,'2021e','es','\'\'\'\'\'e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:\'\'\'\'\''),('a','l',2,2,4,'213',NULL,'213','es','\'\'\'\'\'2. Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable con objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, por ejemplo, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan facilitar estas guías o técnicas, en particular cuando no se encuentren disponibles en el mercado con carácter gratuito o a un precio razonable. La información publicada por las empresas proveedoras de redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o permitir la utilización de estas guías o técnicas.\'\'\'\'\''),('a','l',2,2,4,'332',NULL,'332','es','\'\'\'\'\'2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.\'\'\'\'\''),('a','l',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el Anexo II, de una información transparente y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso a los servicios telefónicos disponibles al público y a su utilización.</s>'),('a','l',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida la recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('a','l',2,2,4,'2141',NULL,'2141','es','\'\'\'\'\'3. Los Estados miembros garantizarán que las autoridades nacionales de reglamentación están habilitadas para obligar a las empresas proveedores de servicios de comunicaciones electrónicas, entre otras cosas, a:\'\'\'\'\''),('a','l',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a','l',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('a','l',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;\'\'\'\'\''),('a','l',2,1,3,'0941','094','0941','es','4. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros velarán por que \'\'\'\'\'en las bandas \'\'\'\'\'de \'\'\'\'\'radiofrecuencias disponibles para las comunicaciones electrónicas puedan prestarse todos los tipos \'\'\'\'\'de \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'de \'\'\'\'\'conformidad con su plan \'\'\'\'\'nacional de \'\'\'\'\'atribución \'\'\'\'\'de <s>la asignación de </s>frecuencias y <s>por que todas las transferencias tengan lugar </s>con \'\'\'\'\'lo dispuesto en \'\'\'\'\'el \'\'\'\'\'Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de la \'\'\'\'\'UIT.\'\'\'\'\''),('a','l',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo un entorno regulador previsible;\'\'\'\'\''),('a','l',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('a','l',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'5. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('a','l',2,1,3,'0931','093','0931','es','3. \'\'\'\'\'A menos que en el párrafo segundo se disponga otra cosa, los \'\'\'\'\'Estados miembros \'\'\'\'\'velarán por \'\'\'\'\'que \'\'\'\'\'se pueda utilizar todo tipo \'\'\'\'\'de \'\'\'\'\'tecnología utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('a','l',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a','l',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo, cuando sea posible, la competencia basada en las infraestructuras;\'\'\'\'\''),('a','l',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a','l',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a','l',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a','l',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a','l',2,1,3,'0812','0812','0812','es','\'\'\'\'\'Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los \'\'\'\'\'Estados miembros \'\'\'\'\'tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y \'\'\'\'\'velarán por que, al desempeñar las \'\'\'\'\'tareas \'\'\'\'\'reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación \'\'\'\'\'hagan lo propio.\'\'\'\'\''),('a','l',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('a','l',2,1,3,'095',NULL,'095','es','\'\'\'\'\'5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('a','l',2,1,3,'0932c',NULL,'0932c','es','\'\'\'\'\'d) garantizar un uso compartido máximo de las radiofrecuencias,\'\'\'\'\''),('a','l',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('a','l',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'e) salvaguardar el uso eficiente del espectro, o\'\'\'\'\''),('a','l',2,1,3,'0943',NULL,'0943','es','\'\'\'\'\'Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('a','l',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a','l',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a','l',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('a','l',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('a','l',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas;'),('a','l',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a','l',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('a','l',2,1,3,'0942',NULL,'0942','es','\'\'\'\'\'Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de objetivos de interés general definidos por los Estados miembros con arreglo al Derecho comunitario, tales como (aunque no sólo):\'\'\'\'\''),('a','l',2,1,3,'0932b',NULL,'0932b','es','\'\'\'\'\'b) proteger la salud pública frente a los campos electromagnéticos,\'\'\'\'\''),('a','l',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) fomentando la inversión eficiente y la innovación en infraestructuras nuevas y mejoradas, incluso teniendo en cuenta los riesgos de inversión;\'\'\'\'\''),('a','l',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a','l',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('a','l',2,1,3,'0932d',NULL,'0932d','es','\'\'\'\'\'f) garantizar el logro de un objetivo de interés general de conformidad con el apartado 4.\'\'\'\'\''),('a','l',2,1,3,'083d','083d','083d','es','d) cooperando \'\'\'\'\'mutuamente, \'\'\'\'\'con la \'\'\'\'\'Comisión y con el GERT, \'\'\'\'\'para garantizar el desarrollo de prácticas \'\'\'\'\'reguladoras \'\'\'\'\'coherentes y una aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('a','l',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con \'\'\'\'\'discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;\'\'\'\'\''),('a','l',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, \'\'\'\'\'los de la tercera edad y los que tienen necesidades sociales especiales, \'\'\'\'\'obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a','l',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('a','l',2,1,3,'0932',NULL,'0932','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados para los servicios de comunicaciones electrónicas cuando sea necesario para:\'\'\'\'\''),('a','l',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y</s>'),('a','l',2,1,3,'0932a',NULL,'0932a','es','\'\'\'\'\'a) evitar interferencias perjudiciales,\'\'\'\'\''),('a','l',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('a','l',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a','l',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('a','l',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('a','l',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a','l',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a','l',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'c) asegurar la calidad técnica del servicio,\'\'\'\'\''),('a','l',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a','l',2,1,3,'0961',NULL,'0961','es','\'\'\'\'\'6. Los apartados 3 y 4 serán aplicables a las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas después del ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('a','l',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida,\'\'\'\'\''),('a','l',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('a','l',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a','l',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva 2001/21/CE (Directiva marco), la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('a','l',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a','l',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a','l',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a','l',2,2,5,'022h','022h','022h','es','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('a','l',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'7. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.).\'\'\'\'\''),('a','l',0,2,5,'04','04','04','es','Artículo 4 − \'\'\'\'\'Seguridad del tratamiento\'\'\'\'\''),('a','l',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('a','l',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'h) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de un servicio de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('a','l',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a','l',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('a','l',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a','l',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Revisión</s>'),('a','l',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a','l',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('a','l',2,2,5,'15@A2',NULL,'15@A2','es','\'\'\'\'\'2. Los Estados miembros velarán por que la autoridad nacional competente y, cuando proceda, otros organismos nacionales, tengan potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.\'\'\'\'\''),('a','l',1,2,5,'15@A:36',NULL,'15@A:36','es','\'\'\'\'\'(54) La necesidad de garantizar un nivel adecuado de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para su cumplimiento. Las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales pertinentes deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluyendo la posibilidad incluida la facultad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.\'\'\'\'\''),('a','l',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a','l',2,2,5,'022e','022e',NULL,'es','<s>e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional en tiempo real;</s>'),('a','l',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el <s>uso de las redes de comunicaciones electrónicas con fines de </s>almacenamiento de \'\'\'\'\'información, \'\'\'\'\'o \'\'\'\'\'el \'\'\'\'\'acceso a la información \'\'\'\'\'ya almacenada, \'\'\'\'\'en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, \'\'\'\'\'con arreglo a lo dispuesto \'\'\'\'\'en \'\'\'\'\'la Directiva 95/46/CE, en \'\'\'\'\'particular sobre los fines del tratamiento de los \'\'\'\'\'datos \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar <s>a una empresa de información </s>un servicio \'\'\'\'\'de la sociedad de la información \'\'\'\'\'expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('a','l',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('a','l',2,2,5,'15@A4',NULL,'15@A4','es','\'\'\'\'\'4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones nacionales adoptadas de conformidad con la presente Directiva, y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar recomendaciones, previa consulta a la ENISA, al Grupo de Trabajo del Artículo 29 y a las autoridades de reglamentación pertinentes.\'\'\'\'\''),('a','l',2,2,5,'022g','022g','022g','es','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a','l',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o adoptadas por el proveedor respecto a la violación de los datos personales.\'\'\'\'\''),('a','l',2,2,5,'044',NULL,'044','es','\'\'\'\'\'5. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 4, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('a','l',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a','l',2,2,5,'15@A1',NULL,'15@A1','es','\'\'\'\'\'1. Los Estados miembros determinarán el régimen de sanciones aplicable en caso de incumplimiento de las disposiciones nacionales adoptadas en virtud de la presente Directiva y adoptarán todas las medidas necesarias para garantizar su aplicación. Las sanciones que se prevean serán efectivas, proporcionadas y disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, el ...(Fecha a que hace referencia el artículo 4, apartado 1.) y le comunicarán sin demora cualquier modificación ulterior de las mismas.\'\'\'\'\''),('a','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.\'\'\'\'\''),('a','l',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a','l',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a','l',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a','l',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a','l',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a','l',2,2,5,'181','181',NULL,'es','<s>La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('a','l',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('a','l',1,2,5,'03:28',NULL,'03:28','es','\'\'\'\'\'(44) El progreso tecnológico permite desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que podrían ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) emplean radiofrecuencias para capturar datos procedentes de etiquetas dotadas de una identificación única, pudiendo luego transferirse estos datos a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para lograr este objetivo, es necesario velar por la protección de sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.\'\'\'\'\''),('a','l',1,2,5,'043:29',NULL,'043:29','es','\'\'\'\'\'(47) Una violación de la seguridad que implique la pérdida de datos personales de un abonado o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y perjuicios sociales, incluida la usurpación de la identidad. Por consiguiente, tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, debe evaluar los riesgos asociados a ella, por ejemplo determinando el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad existentes), la causa y la dimensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, los daños materiales). Se debe notificar inmediatamente a los abonados afectados los incidentes de seguridad que puedan ocasionar un riesgo grave para su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para la reputación), para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor para resolver la violación, así como recomendaciones para los usuarios afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.\'\'\'\'\''),('a','l',2,2,5,'022f','022f','022f','es','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a','l',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a','l',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('a','l',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a','l',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a','l',2,2,5,'0431',NULL,'0431','es','\'\'\'\'\'3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público afectado deberá valorar el alcance de la violación, evaluar su gravedad y considerar si es necesario notificarla al abonado afectado y a la autoridad nacional competente, teniendo en cuenta las normas pertinentes establecidas por la autoridad nacional competente de conformidad con el apartado 4.\'\'\'\'\''),('a','l',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a','l',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas notificará la violación al abonado y a la autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('a','l',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('a','l',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(41) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, asegurando la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución de códigos maliciosos, los ataques de \"denegación de servicio\" y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('a','l',2,2,5,'043@A',NULL,'043@A','es','\'\'\'\'\'4. Los Estados miembros asegurarán que la autoridad nacional competente esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales, sobre el formato que debe adoptar dicha notificación y sobre la manera de llevarla a cabo.\'\'\'\'\''),('a','l',2,2,5,'15@A3',NULL,'15@A3','es','\'\'\'\'\'3. Los Estados miembros velarán por que las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales, dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la facultad de obtener cualquier información pertinente que pudieran necesitar para supervisar y aplicar las disposiciones nacionales adoptadas de conformidad con la presente Directiva.\'\'\'\'\''),('a','l',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a','l',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a','l',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a','l',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a','l',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a','l',0,2,5,'15@A',NULL,'15@A','es','\'\'\'\'\'Artículo 15 bis − Aplicación y cumplimiento\'\'\'\'\''),('b','l',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','l',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','l',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','l',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('b','l',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como \'\'\'\'\'servicios de \'\'\'\'\'identidad, localización y <s>capacidad de </s>presencia.'),('b','l',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('b','l',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','l',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','l',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor \'\'\'\'\'o \'\'\'\'\'los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','l',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','l',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de \'\'\'\'\'instalaciones asociadas, \'\'\'\'\'incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres y otras construcciones de apoyo, conducciones, \'\'\'\'\'mástiles, cámaras subterráneas y \'\'\'\'\'distribuidores;\'\'\'\'\''),('b','l',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a \'\'\'\'\'obligaciones en virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de \'\'\'\'\'la red, incluida la de \'\'\'\'\'facilitar el acceso desagregado \'\'\'\'\'al bucle local en una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','l',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','l',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, \'\'\'\'\'apartado \'\'\'\'\'3. \'\'\'\'\'Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('b','l',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;\'\'\'\'\''),('b','l',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no sean activos o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('b','l',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, incluso a través de la competencia basada en infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('b','l',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','l',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','l',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','l',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','l',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','l',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','l',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('b','l',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','l',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','l',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('b','l',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','l',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('b','l',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('b','l',2,2,4,'206','206',NULL,'es','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','l',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('b','l',2,2,4,'2021h','2021h','2021h','es','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa <s>que suministra la conexión o los servicios </s>en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','l',2,2,4,'332@A',NULL,'332@A','es','\'\'\'\'\'3. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba ofrecerse en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 1.\'\'\'\'\''),('b','l',1,2,4,'33:25','33:25','33:25','es','\'\'\'\'\'(39) \'\'\'\'\'Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, podría establecerse un mecanismo con \'\'\'\'\'el \'\'\'\'\'fin \'\'\'\'\'de \'\'\'\'\'permitir la cooperación apropiada en \'\'\'\'\'los \'\'\'\'\'asuntos relativos \'\'\'\'\'a <s>los usuarios con discapacidad, y sin perjuicio de lo dispuesto en </s>la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los contenidos legales. Ninguno \'\'\'\'\'de \'\'\'\'\'los procedimientos \'\'\'\'\'de \'\'\'\'\'cooperación acordados \'\'\'\'\'de <s>telecomunicación y reconocimiento mutuo de su </s>conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios </s>con \'\'\'\'\'tal mecanismo \'\'\'\'\'debe \'\'\'\'\'sin embargo permitir la vigilancia sistemática del uso \'\'\'\'\'de \'\'\'\'\'Internet.\'\'\'\'\''),('b','l',2,2,4,'2141e',NULL,'2141e','es','\'\'\'\'\'d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios dirigidos a ellos.\'\'\'\'\''),('b','l',2,2,4,'214@A1',NULL,'214@A1','es','\'\'\'\'\'4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes facilitarán dicha información en un formato estandarizado. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','l',2,2,4,'2812','2812','2812','es','\'\'\'\'\'2. Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','l',2,2,4,'2022','2022','2022','es','Los Estados miembros \'\'\'\'\'también \'\'\'\'\'podrán \'\'\'\'\'exigir que \'\'\'\'\'el \'\'\'\'\'contrato incluya asimismo cualquier información que pueda ser facilitada por las autoridades públicas pertinentes sobre el uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, así como sobre los medios de protección frente \'\'\'\'\'a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','l',2,2,4,'334','334',NULL,'es','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','l',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para \'\'\'\'\'que los usuarios finales puedan:\'\'\'\'\''),('b','l',2,2,4,'2021b3',NULL,'2021b3','es','\'\'\'\'\'- los niveles mínimos de calidad de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('b','l',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','l',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('b','l',2,2,4,'201','201',NULL,'es','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','l',2,2,4,'2141d',NULL,'2141d','es','\'\'\'\'\'c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas); e\'\'\'\'\''),('b','l',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','l',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('b','l',1,2,4,'20:12@C',NULL,'20:12@C','es','\'\'\'\'\'(20) Con el fin de abordar cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceras personas, las autoridades nacionales competentes deben estar facultadas para generar y obtener la difusión, con la ayuda de proveedores, de información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos, la difusión de contenidos nocivos, y consejos y medios para protegerse contra los riesgos para la seguridad personal —que puede, por ejemplo, producirse como consecuencia de la divulgación de información personal en determinadas circunstancias—, así como los riesgos para el derecho a la intimidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 3, de la Directiva 2002/22/CE (Directiva sobre servicio universal). Esta información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación deben poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma en que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando así lo exijan los Estados miembros.\'\'\'\'\''),('b','l',2,2,4,'207','207','207','es','\'\'\'\'\'3. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización \'\'\'\'\'sus \'\'\'\'\'contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('b','l',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','l',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','l',2,2,4,'2141c',NULL,'2141c','es','\'\'\'\'\'b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('b','l',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los consumidores (incluidos, particularmente, los usuarios \'\'\'\'\'finales \'\'\'\'\'con \'\'\'\'\'discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','l',2,2,4,'2021b4',NULL,'2021b4','es','\'\'\'\'\'- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los medios para entrar en contacto con dichos servicios;\'\'\'\'\''),('b','l',2,2,4,'203','203',NULL,'es','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','l',2,2,4,'221','221','221','es','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas adoptadas para garantizar \'\'\'\'\'un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. \'\'\'\'\'Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','l',2,2,4,'2021e',NULL,'2021e','es','\'\'\'\'\'e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:\'\'\'\'\''),('b','l',2,2,4,'211','211',NULL,'es','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','l',2,2,4,'2141','214','2141','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedores de \'\'\'\'\'servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, a:\'\'\'\'\''),('b','l',2,2,4,'204','204','204','es','\'\'\'\'\'2. \'\'\'\'\'Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'emergencia y si se ofrece información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del \'\'\'\'\'contrato, \'\'\'\'\'de \'\'\'\'\'cualquier restricción o cambio en \'\'\'\'\'el acceso a los servicios de \'\'\'\'\'emergencia.\'\'\'\'\''),('b','l',2,2,4,'2021','2021','2021','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponibles al público, los \'\'\'\'\'consumidores, y otros usuarios finales que lo soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que proporcionen \'\'\'\'\'tal conexión \'\'\'\'\'o \'\'\'\'\'tales servicios. \'\'\'\'\'El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','l',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos en particular:\'\'\'\'\''),('b','l',1,2,4,'20:14@B',NULL,'20:14@B','es','\'\'\'\'\'(23) En ausencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se considerarán lícitos o nocivos de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con los procedimientos adecuados si los contenidos, las aplicaciones o los servicios son lícitos o nocivos. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior (Directiva sobre el comercio electrónico) (DO L 178 de 17.7.2000, p. 1.), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los intermediarios en la prestación de servicios, tal como se definen en la misma.\'\'\'\'\''),('b','l',1,2,4,'20:14','20:14','20:14','es','\'\'\'\'\'(22) \'\'\'\'\'Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico del \'\'\'\'\'proveedor del servicio o de la red \'\'\'\'\'con el que se celebre el contrato. \'\'\'\'\'Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE \'\'\'\'\'(Directiva sobre acceso) \'\'\'\'\'para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','l',2,2,4,'3411','3411','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos \'\'\'\'\'entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones \'\'\'\'\'electrónicas derivados de la presente Directiva y \'\'\'\'\'que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','l',2,2,4,'2021b6',NULL,'2021b6','es','\'\'\'\'\'- cualquier restricción impuesta por el proveedor en cuanto a las posibilidades de utilizar el equipo terminal suministrado;\'\'\'\'\''),('b','l',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, incluidos posibles mecanismos \'\'\'\'\'de \'\'\'\'\'certificación de calidad, \'\'\'\'\'al objeto de garantizar que los usuarios finales tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('b','l',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('b','l',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('b','l',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','l',2,2,4,'2811a','2811a','2811a','es','a) <s>los usuarios finales puedan </s>tener acceso \'\'\'\'\'y recurrir \'\'\'\'\'a los servicios \'\'\'\'\'utilizando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('b','l',2,2,4,'2811b','2811b','2811b','es','b) <s>los usuarios finales puedan </s>tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del \'\'\'\'\'ETNS \'\'\'\'\'y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita (UIFN).\'\'\'\'\''),('b','l',2,2,4,'2142',NULL,'2142','es','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','l',2,2,4,'215','215',NULL,'es','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','l',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('b','l',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, <s>la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a </s>los \'\'\'\'\'Estados miembros garantizarán que las autoridades nacionales de reglamentación estén facultadas para establecer unos \'\'\'\'\'requisitos mínimos de calidad del servicio <s>que deberá imponer la autoridad nacional de reglamentación </s>a \'\'\'\'\'la empresa o \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes públicas de \'\'\'\'\'comunicaciones.\'\'\'\'\''),('b','l',2,2,4,'2021g','2021g','2021g','es','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','l',2,2,4,'2021e1','2021e','2021e1','es','\'\'\'\'\'- todos \'\'\'\'\'los \'\'\'\'\'gastos relacionados con la \'\'\'\'\'conservación del número y otros \'\'\'\'\'identificadores, y\'\'\'\'\''),('b','l',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('b','l',2,2,4,'205','205',NULL,'es','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','l',2,2,4,'212','212','212','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales de reglamentación estén facultadas para obligar a las \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes \'\'\'\'\'o servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'a que \'\'\'\'\'publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, adecuada y actualizada \'\'\'\'\'según se indica en el anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores y usuarios finales. Las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación podrán especificar los requisitos adicionales en relación con la \'\'\'\'\'forma \'\'\'\'\'de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('b','l',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','l',2,2,4,'214@A1b',NULL,'214@A1b','es','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','l',2,2,4,'3412','3412',NULL,'es','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.</s>'),('b','l',2,2,4,'2822','2822',NULL,'es','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('b','l',2,2,4,'2141a',NULL,'2141a','es','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;\'\'\'\'\''),('b','l',2,2,4,'214@A1a',NULL,'214@A1a','es','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, en particular cuando ello atente contra los derechos y libertades de terceros, incluyendo las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y\'\'\'\'\''),('b','l',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','l',2,2,4,'213','213','213','es','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información \'\'\'\'\'comparable con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo, \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación \'\'\'\'\'puedan facilitar \'\'\'\'\'estas guías o técnicas, \'\'\'\'\'en particular \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado con carácter gratuito o a un precio razonable. La información publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'permitir la utilización de \'\'\'\'\'estas guías <s>interactivas </s>o \'\'\'\'\'técnicas.\'\'\'\'\''),('b','l',2,2,4,'2021e2',NULL,'2021e2','es','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida la recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','l',2,2,4,'2821','2821',NULL,'es','<s>2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','l',2,2,4,'2021b2',NULL,'2021b2','es','\'\'\'\'\'- información sobre las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('b','l',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b','l',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','l',2,1,3,'084@Ae',NULL,'084@Ae','es','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;\'\'\'\'\''),('b','l',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con su plan nacional de atribución de frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de \'\'\'\'\'la UIT.\'\'\'\'\''),('b','l',2,1,3,'084@Aa',NULL,'084@Aa','es','\'\'\'\'\'a) promoviendo un entorno regulador previsible;\'\'\'\'\''),('b','l',2,1,3,'09@C1a','09@C1a',NULL,'es','<s>a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('b','l',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('b','l',2,1,3,'084@A',NULL,'084@A','es','\'\'\'\'\'5. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('b','l',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que se \'\'\'\'\'pueda \'\'\'\'\'utilizar \'\'\'\'\'todo tipo \'\'\'\'\'de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','l',2,1,3,'0841b','084b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','l',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;</s>'),('b','l',2,1,3,'084@Ac',NULL,'084@Ac','es','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo, cuando sea posible, la competencia basada en las infraestructuras;\'\'\'\'\''),('b','l',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','l',2,1,3,'09@C1','09@C1',NULL,'es','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:</s>'),('b','l',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','l',2,1,3,'0841','084','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','l',2,1,3,'0841d','084d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','l',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('b','l',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','l',2,1,3,'084@Af',NULL,'084@Af','es','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','l',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('b','l',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','l',2,1,3,'0932c','0932c','0932c','es','\'\'\'\'\'d) \'\'\'\'\'garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('b','l',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('b','l',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'e) salvaguardar el uso eficiente del espectro, o\'\'\'\'\''),('b','l',2,1,3,'0943','0943','0943','es','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la \'\'\'\'\'vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('b','l',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','l',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','l',2,1,3,'091','091','091','es','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','l',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('b','l',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('b','l',2,1,3,'0841a','084a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','l',2,1,3,'083c','083c',NULL,'es','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','l',2,1,3,'0942','0942','0942','es','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('b','l',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','l',2,1,3,'084@Ad',NULL,'084@Ad','es','\'\'\'\'\'d) fomentando la inversión eficiente y la innovación en infraestructuras nuevas y mejoradas, incluso teniendo en cuenta los riesgos de inversión;\'\'\'\'\''),('b','l',2,1,3,'0841c','084c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','l',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('b','l',2,1,3,'0932d','0932d','0932d','es','\'\'\'\'\'f) garantizar el logro de un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','l',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reguladoras coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','l',2,1,3,'0841e','084e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','l',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','l',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('b','l',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados \'\'\'\'\'para los servicios de comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','l',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y</s>'),('b','l',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('b','l',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('b','l',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b','l',2,1,3,'084g','084g',NULL,'es','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.</s>'),('b','l',0,1,3,'09@C','09@C',NULL,'es','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('b','l',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('b','l',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','l',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].</s>'),('b','l',2,1,3,'084@Ab',NULL,'084@Ab','es','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','l',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','l',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','l',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'c) asegurar la calidad técnica del servicio,\'\'\'\'\''),('b','l',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','l',2,1,3,'0961','096','0961','es','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas, \'\'\'\'\'a \'\'\'\'\'las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas después \'\'\'\'\'del \'\'\'\'\'...(Fecha \'\'\'\'\'de \'\'\'\'\'transposición \'\'\'\'\'de \'\'\'\'\'la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('b','l',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida,\'\'\'\'\''),('b','l',2,1,3,'0841f','084f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('b','l',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','l',3,1,2,'A1A19','A1A19','A1A19','es','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE (Directiva marco), la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('b','l',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b','l',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b','l',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b','l',2,2,5,'022h','022h','022h','es','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('b','l',2,2,5,'066@A',NULL,'066@A','es','\'\'\'\'\'7. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.).\'\'\'\'\''),('b','l',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('b','l',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('b','l',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'h) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de un servicio de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('b','l',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','l',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('b','l',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','l',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Revisión</s>'),('b','l',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','l',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('b','l',2,2,5,'15@A2','15@A2','15@A2','es','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','l',1,2,5,'15@A:36','15@A:36','15@A:36','es','\'\'\'\'\'(54) \'\'\'\'\'La necesidad de garantizar un nivel \'\'\'\'\'adecuado \'\'\'\'\'de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para \'\'\'\'\'su \'\'\'\'\'cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, \'\'\'\'\'incluyendo \'\'\'\'\'la posibilidad \'\'\'\'\'incluida la facultad \'\'\'\'\'de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','l',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','l',2,2,5,'022e','022e',NULL,'es','<s>e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;</s>'),('b','l',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o \'\'\'\'\'el \'\'\'\'\'acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, <s>en particular sobre los fines del tratamiento de los datos, </s>con arreglo a lo dispuesto en la Directiva 95/46/CE, \'\'\'\'\'en particular sobre los fines del tratamiento de los datos \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('b','l',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('b','l',2,2,5,'022g','022g','022g','es','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','l',2,2,5,'0433',NULL,'0433','es','\'\'\'\'\'La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o adoptadas por el proveedor respecto a la violación de los datos personales.\'\'\'\'\''),('b','l',2,2,5,'15@A42','15@A42',NULL,'es','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','l',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','l',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en virtud \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'aplicación. \'\'\'\'\'Las sanciones \'\'\'\'\'que se prevean serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el ...(Fecha a que hace referencia el artículo 4, apartado 1.) \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.\'\'\'\'\''),('b','l',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','l',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','l',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','l',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','l',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','l',2,2,5,'181','181',NULL,'es','<s>La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('b','l',2,2,5,'0442','0442',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','l',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('b','l',1,2,5,'03:28','03:28','03:28','es','\'\'\'\'\'(44) El progreso tecnológico permite \'\'\'\'\'desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que \'\'\'\'\'podrían \'\'\'\'\'ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) \'\'\'\'\'emplean \'\'\'\'\'radiofrecuencias para capturar datos procedentes de etiquetas \'\'\'\'\'dotadas de \'\'\'\'\'una identificación única, \'\'\'\'\'pudiendo \'\'\'\'\'luego transferirse \'\'\'\'\'estos datos \'\'\'\'\'a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para \'\'\'\'\'lograr este objetivo, \'\'\'\'\'es necesario velar por la protección de sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), \'\'\'\'\'incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','l',1,2,5,'043:29','043:29','043:29','es','\'\'\'\'\'(47) \'\'\'\'\'Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y \'\'\'\'\'perjuicios sociales, \'\'\'\'\'incluida la usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como el proveedor \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la \'\'\'\'\'seguridad \'\'\'\'\'de este tipo, debe evaluar los riesgos asociados a ella, por ejemplo determinando el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad existentes), la causa y la dimensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, los daños materiales). Se debe notificar \'\'\'\'\'inmediatamente a los abonados afectados \'\'\'\'\'los incidentes de seguridad que puedan ocasionar un riesgo grave \'\'\'\'\'para \'\'\'\'\'su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para la reputación), para \'\'\'\'\'que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor \'\'\'\'\'para resolver \'\'\'\'\'la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.\'\'\'\'\''),('b','l',2,2,5,'022f','022f','022f','es','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','l',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','l',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('b','l',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','l',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','l',2,2,5,'0431','043','0431','es','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'afectado deberá valorar el alcance de la violación, evaluar su gravedad y considerar si es necesario notificarla \'\'\'\'\'al abonado afectado y a la autoridad nacional \'\'\'\'\'competente, teniendo en cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la </s>autoridad nacional \'\'\'\'\'competente \'\'\'\'\'de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 4.\'\'\'\'\''),('b','l',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','l',2,2,5,'0432',NULL,'0432','es','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas notificará la violación al abonado y a la autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('b','l',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('b','l',1,2,5,'06:26@B',NULL,'06:26@B','es','\'\'\'\'\'(41) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, asegurando la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución de códigos maliciosos, los ataques de \"denegación de servicio\" y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('b','l',2,2,5,'043@A',NULL,'043@A','es','\'\'\'\'\'4. Los Estados miembros asegurarán que la autoridad nacional competente esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales, sobre el formato que debe adoptar dicha notificación y sobre la manera de llevarla a cabo.\'\'\'\'\''),('b','l',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la \'\'\'\'\'facultad \'\'\'\'\'de obtener cualquier información pertinente que pudieran necesitar para supervisar y \'\'\'\'\'aplicar \'\'\'\'\'las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','l',2,2,5,'15@A41','15@A41','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones \'\'\'\'\'nacionales \'\'\'\'\'adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta a la \'\'\'\'\'ENISA, al Grupo de Trabajo del Artículo 29 \'\'\'\'\'y a \'\'\'\'\'las autoridades de reglamentación \'\'\'\'\'pertinentes.'),('b','l',2,2,5,'0441','0441','044','es','\'\'\'\'\'5. \'\'\'\'\'Para garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1 a 4, \'\'\'\'\'la Comisión, previa consulta a la \'\'\'\'\'Agencia \'\'\'\'\'Europea <s>del Mercado </s>de \'\'\'\'\'Seguridad de \'\'\'\'\'las \'\'\'\'\'Redes \'\'\'\'\'y \'\'\'\'\'de la Información (ENISA), \'\'\'\'\'al \'\'\'\'\'Grupo de Trabajo del Artículo 29 y al \'\'\'\'\'Supervisor Europeo de Protección de Datos, podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'en particular en relación con las circunstancias, \'\'\'\'\'la forma de presentación \'\'\'\'\'y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('b','l',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','l',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','l',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','l',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','l',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','l',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('i','l',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('i','l',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('i','l',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes <s>toda inversión pública realizada y </s>los riesgos incurridos al \'\'\'\'\'efectuarla;\'\'\'\'\''),('i','l',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('i','l',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como \'\'\'\'\'servicios de \'\'\'\'\'identidad, localización y <s>capacidad de </s>presencia.'),('i','l',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('i','l',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('i','l',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('i','l',2,1,1,'1212f@A','1212f@A',NULL,'es','<s>f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;</s>'),('i','l',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor \'\'\'\'\'o \'\'\'\'\'los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('i','l',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('i','l',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de \'\'\'\'\'instalaciones asociadas, \'\'\'\'\'incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de \'\'\'\'\'apoyo, conducciones, \'\'\'\'\'mástiles, \'\'\'\'\'cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores;\'\'\'\'\''),('i','l',2,1,1,'094','094','094','es','4. \'\'\'\'\'No \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando <s>se constate que </s>un operador \'\'\'\'\'esté sujeto a obligaciones \'\'\'\'\'en \'\'\'\'\'virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de la \'\'\'\'\'red, incluida la de facilitar el \'\'\'\'\'acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local \'\'\'\'\'en \'\'\'\'\'una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('i','l',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('i','l',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, \'\'\'\'\'apartado \'\'\'\'\'3. \'\'\'\'\'Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('i','l',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos <s>anteriores </s>de \'\'\'\'\'acceso previo, \'\'\'\'\'como el acceso a <s>los </s>conductos;'),('i','l',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no sean activos o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('i','l',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, \'\'\'\'\'incluso a través de \'\'\'\'\'la competencia basada en \'\'\'\'\'infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('i','l',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('i','l',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('i','l',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('i','l',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('i','l',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('i','l',2,1,1,'1212','1212','1212','es','\'\'\'\'\'Se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores, entre otras cosas, \'\'\'\'\'que:'),('i','l',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, <s>restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, </s>condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('i','l',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('i','l',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('i','l',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('i','l',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('i','l',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('i','l',2,2,4,'2231','2231','223','es','3. Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, <s>así como para garantizar que la capacidad de </s>los \'\'\'\'\'Estados miembros garantizarán que \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'reglamentación estén facultadas \'\'\'\'\'para establecer \'\'\'\'\'unos \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio a la empresa \'\'\'\'\'o \'\'\'\'\'empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas \'\'\'\'\'de \'\'\'\'\'comunicaciones.\'\'\'\'\''),('i','l',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('i','l',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('i','l',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa <s>que suministra la conexión o los servicios </s>en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad.\'\'\'\'\''),('i','l',2,2,4,'332@A','332@A','332@A','es','\'\'\'\'\'3. \'\'\'\'\'Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'y otras autoridades competentes \'\'\'\'\'podrán promover \'\'\'\'\'la <s>medida en que proceda, la </s>cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'ofrecerse \'\'\'\'\'en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado \'\'\'\'\'1.\'\'\'\'\''),('i','l',1,2,4,'33:25','33:25','33:25','es','\'\'\'\'\'(39) \'\'\'\'\'Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'un mecanismo adecuado \'\'\'\'\'de consulta. \'\'\'\'\'Este mecanismo podría \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, \'\'\'\'\'podría \'\'\'\'\'establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. \'\'\'\'\'Ninguno \'\'\'\'\'de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debe \'\'\'\'\'sin embargo permitir la vigilancia sistemática del uso de \'\'\'\'\'Internet.\'\'\'\'\''),('i','l',2,2,4,'2141e','2141e','2141e','es','\'\'\'\'\'d) \'\'\'\'\'informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios <s>actuales que estén </s>dirigidos a ellos.'),('i','l',2,2,4,'214@A1','214@A1','214@A1','es','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros \'\'\'\'\'podrán exigir \'\'\'\'\'que las <s>autoridades nacionales de regulación obliguen a las </s>empresas a que se \'\'\'\'\'refiere \'\'\'\'\'el apartado \'\'\'\'\'3 difundan de forma gratuita \'\'\'\'\'información de interés público a los antiguos y nuevos \'\'\'\'\'abonados, cuando proceda. En este caso, las \'\'\'\'\'autoridades públicas competentes \'\'\'\'\'facilitarán \'\'\'\'\'dicha información en un formato \'\'\'\'\'estandarizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('i','l',2,2,4,'2812','2812','2812','es','\'\'\'\'\'2. Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y <s>velar por </s>que en tales \'\'\'\'\'casos \'\'\'\'\'los \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('i','l',2,2,4,'3412@A','3412@A',NULL,'es','<s>Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.</s>'),('i','l',2,2,4,'2022','2022','2022','es','\'\'\'\'\'Los Estados miembros también podrán exigir que el \'\'\'\'\'contrato \'\'\'\'\'incluya \'\'\'\'\'asimismo \'\'\'\'\'cualquier \'\'\'\'\'información \'\'\'\'\'que pueda ser \'\'\'\'\'facilitada por las autoridades públicas \'\'\'\'\'pertinentes \'\'\'\'\'sobre el uso de las redes y servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, así como sobre los medios de protección \'\'\'\'\'frente a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('i','l',2,2,4,'334','334',NULL,'es','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('i','l',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para \'\'\'\'\'que los usuarios finales puedan:\'\'\'\'\''),('i','l',2,2,4,'32@A','32@A',NULL,'es','<s>Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.</s>'),('i','l',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles \'\'\'\'\'mínimos \'\'\'\'\'de calidad \'\'\'\'\'de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad \'\'\'\'\'del servicio, <s>haciendo referencia a cualquier parámetro </s>que \'\'\'\'\'establezcan las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación;\'\'\'\'\''),('i','l',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('i','l',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('i','l',2,2,4,'214@A2','214@A2',NULL,'es','<s>Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.</s>'),('i','l',2,2,4,'2141d','2141d','2141d','es','\'\'\'\'\'c) \'\'\'\'\'informar a los abonados de su derecho a \'\'\'\'\'decidir si incluyen \'\'\'\'\'sus datos personales en una guía y \'\'\'\'\'los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE (Directiva \'\'\'\'\'sobre \'\'\'\'\'la privacidad y \'\'\'\'\'las \'\'\'\'\'comunicaciones electrónicas); e\'\'\'\'\''),('i','l',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('i','l',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('i','l',1,2,4,'20:12@C','20:12@C','20:12@C','es','\'\'\'\'\'(20) \'\'\'\'\'Con el fin de abordar <s>las </s>cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de <s>las </s>terceras personas, las autoridades nacionales competentes deben \'\'\'\'\'estar facultadas para generar \'\'\'\'\'y \'\'\'\'\'obtener la difusión, \'\'\'\'\'con la ayuda de proveedores, \'\'\'\'\'de \'\'\'\'\'información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información \'\'\'\'\'puede \'\'\'\'\'incluir \'\'\'\'\'información \'\'\'\'\'de interés público sobre la vulneración de los derechos de autor, otros usos \'\'\'\'\'ilícitos, \'\'\'\'\'la difusión de contenidos nocivos, y \'\'\'\'\'consejos \'\'\'\'\'y medios para protegerse contra los riesgos para la seguridad personal \'\'\'\'\'—que puede, \'\'\'\'\'por ejemplo, \'\'\'\'\'producirse como consecuencia de \'\'\'\'\'la divulgación de información personal en determinadas circunstancias—, así como \'\'\'\'\'los riesgos \'\'\'\'\'para \'\'\'\'\'el derecho a \'\'\'\'\'la \'\'\'\'\'intimidad \'\'\'\'\'y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado \'\'\'\'\'3, \'\'\'\'\'de la Directiva \'\'\'\'\'2002/22/CE (Directiva sobre servicio universal). Esta \'\'\'\'\'información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en \'\'\'\'\'las sedes electrónicas \'\'\'\'\'de las autoridades públicas nacionales. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'deben \'\'\'\'\'poder \'\'\'\'\'obligar a los proveedores a difundir esta información \'\'\'\'\'normalizada \'\'\'\'\'a todos sus clientes \'\'\'\'\'en \'\'\'\'\'la forma \'\'\'\'\'en \'\'\'\'\'que dichas autoridades estimen más \'\'\'\'\'conveniente. \'\'\'\'\'La información debe incluirse también en los \'\'\'\'\'contratos cuando así lo exijan los Estados miembros.\'\'\'\'\''),('i','l',2,2,4,'207','207','207','es','\'\'\'\'\'3. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización \'\'\'\'\'sus \'\'\'\'\'contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('i','l',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('i','l',2,2,4,'2811b@A','2811b@A',NULL,'es','<s>b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.</s>'),('i','l',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan \'\'\'\'\'un mecanismo \'\'\'\'\'de consulta que \'\'\'\'\'garantice \'\'\'\'\'que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'se tengan debidamente en cuenta <s>las cuestiones relativas a </s>los \'\'\'\'\'intereses de \'\'\'\'\'los \'\'\'\'\'consumidores de comunicaciones electrónicas.\'\'\'\'\''),('i','l',2,2,4,'2141c','2141c','2141c','es','\'\'\'\'\'b) \'\'\'\'\'informar a los abonados de \'\'\'\'\'los cambios que se produzcan en \'\'\'\'\'las \'\'\'\'\'políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('i','l',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'según corresponda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan <s>debidamente </s>en cuenta \'\'\'\'\'en la mayor medida posible \'\'\'\'\'las opiniones de los usuarios finales, los \'\'\'\'\'consumidores (incluidos, particularmente, los usuarios finales con discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('i','l',1,2,4,'20:14@C','20:14@C',NULL,'es','<s>(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.</s>'),('i','l',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento \'\'\'\'\'ofrecidos \'\'\'\'\'y los servicios de apoyo al cliente \'\'\'\'\'facilitados, \'\'\'\'\'así como los \'\'\'\'\'medios \'\'\'\'\'para entrar en contacto con dichos \'\'\'\'\'servicios;\'\'\'\'\''),('i','l',2,2,4,'221','221','221','es','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas \'\'\'\'\'adoptadas \'\'\'\'\'para garantizar un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. \'\'\'\'\'Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'reglamentación, \'\'\'\'\'a petición de ésta.'),('i','l',3,2,4,'A1Bb@B2','A1Bb@B2',NULL,'es','<s>Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.</s>'),('i','l',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('i','l',2,2,4,'282@A','282@A',NULL,'es','<s>2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.</s>'),('i','l',2,2,4,'2141','2141','2141','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'reglamentación están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedores \'\'\'\'\'de <s>comunicaciones electrónicas públicas y/o a </s>servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, \'\'\'\'\'a:'),('i','l',2,2,4,'2021b1','2021b1',NULL,'es','<s>- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,</s>'),('i','l',2,2,4,'204',NULL,'204','es','\'\'\'\'\'2. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de emergencia y si se ofrece información relativa a la ubicación de los autores de las llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato, de cualquier restricción o cambio en el acceso a los servicios de emergencia.\'\'\'\'\''),('i','l',2,2,4,'2021','2021','2021','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios de comunicaciones \'\'\'\'\'electrónicas disponibles al público, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'y otros usuarios finales que lo \'\'\'\'\'soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen tal conexión \'\'\'\'\'o \'\'\'\'\'tales servicios. \'\'\'\'\'El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('i','l',1,2,4,'20:14@D','20:14@D',NULL,'es','<s>(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.</s>'),('i','l',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos \'\'\'\'\'en particular:'),('i','l',1,2,4,'20:14@B','20:14@B','20:14@B','es','\'\'\'\'\'(23) En ausencia \'\'\'\'\'de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se \'\'\'\'\'considerarán lícitos \'\'\'\'\'o \'\'\'\'\'nocivos \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a <s>las autoridades competentes de </s>los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con \'\'\'\'\'los \'\'\'\'\'procedimientos \'\'\'\'\'adecuados \'\'\'\'\'si los contenidos, las aplicaciones o los servicios son \'\'\'\'\'lícitos \'\'\'\'\'o \'\'\'\'\'nocivos. \'\'\'\'\'La Directiva \'\'\'\'\'marco y las Directivas específicas se entienden \'\'\'\'\'sin perjuicio de <s>las disposiciones de </s>la Directiva 2000/31/CE \'\'\'\'\'del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior \'\'\'\'\'(Directiva sobre el comercio \'\'\'\'\'electrónico) (DO L 178 de 17.7.2000, p. 1.), \'\'\'\'\'que contiene, entre \'\'\'\'\'otras cosas, \'\'\'\'\'una norma relativa a la \'\'\'\'\'\"mera transmisión\" \'\'\'\'\'para los \'\'\'\'\'intermediarios en \'\'\'\'\'la \'\'\'\'\'prestación \'\'\'\'\'de \'\'\'\'\'servicios, tal como se definen en \'\'\'\'\'la \'\'\'\'\'misma.\'\'\'\'\''),('i','l',1,2,4,'20:14','20:14','20:14','es','\'\'\'\'\'(22) \'\'\'\'\'Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico del \'\'\'\'\'proveedor del servicio o de la red \'\'\'\'\'con \'\'\'\'\'el <s>tipo de contenido, la aplicación o el servicio de </s>que se \'\'\'\'\'celebre el contrato. Cuando no exista una competencia efectiva, \'\'\'\'\'las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación deben recurrir a los mecanismos \'\'\'\'\'que \'\'\'\'\'prevé \'\'\'\'\'la Directiva \'\'\'\'\'2002/19/CE \'\'\'\'\'(Directiva sobre \'\'\'\'\'acceso) para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('i','l',2,2,4,'3411','3411','341','es','1. Los Estados miembros garantizarán \'\'\'\'\'la disponibilidad de \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios \'\'\'\'\'no resueltos entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones \'\'\'\'\'electrónicas derivados de la presente Directiva y \'\'\'\'\'que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales \'\'\'\'\'procedimientos \'\'\'\'\'permitan \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y, \'\'\'\'\'en <s>cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En </s>caso justificado, <s>los Estados miembros </s>podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('i','l',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción \'\'\'\'\'impuesta por el proveedor \'\'\'\'\'en cuanto a las posibilidades de utilizar el equipo terminal \'\'\'\'\'suministrado;\'\'\'\'\''),('i','l',1,2,4,'20:14@A','20:14@A',NULL,'es','<s>(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.</s>'),('i','l',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, \'\'\'\'\'incluidos posibles mecanismos de certificación de <s>la </s>calidad, al objeto de garantizar que los usuarios <s>finales, incluidos los usuarios </s>finales <s>con discapacidad, </s>tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('i','l',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('i','l',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('i','l',2,2,4,'2811a',NULL,'2811a','es','\'\'\'\'\'a) tener acceso y recurrir a los servicios utilizando números no geográficos en la Comunidad; y\'\'\'\'\''),('i','l',2,2,4,'2141b','2141b',NULL,'es','<s>b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;</s>'),('i','l',2,2,4,'2021b5','2021b5',NULL,'es','<s>- el plazo para la conexión inicial, y</s>'),('i','l',2,2,4,'2811b','2811b','2811b','es','b) <s>los usuarios finales puedan </s>tener \'\'\'\'\'acceso \'\'\'\'\'a todos los números \'\'\'\'\'proporcionados \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del \'\'\'\'\'ETNS \'\'\'\'\'y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita (UIFN).\'\'\'\'\''),('i','l',2,2,4,'2232','2232',NULL,'es','<s>Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('i','l',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('i','l',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, \'\'\'\'\'la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('i','l',2,2,4,'2021g','2021g','2021g','es','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('i','l',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('i','l',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('i','l',2,2,4,'212','212','212','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación estén facultadas para obligar \'\'\'\'\'a \'\'\'\'\'las empresas proveedoras de redes o \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'a que \'\'\'\'\'publiquen información transparente, comparable, \'\'\'\'\'adecuada \'\'\'\'\'y actualizada \'\'\'\'\'según se indica en el anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables <s>y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, </s>por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores \'\'\'\'\'y \'\'\'\'\'usuarios finales. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>asimismo </s>especificar \'\'\'\'\'los \'\'\'\'\'requisitos adicionales <s>sobre el formato </s>en \'\'\'\'\'relación con la forma \'\'\'\'\'de \'\'\'\'\'publicar \'\'\'\'\'dicha \'\'\'\'\'información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('i','l',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('i','l',2,2,4,'3412','3412',NULL,'es','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.</s>'),('i','l',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('i','l',3,2,4,'A1Bb@B0','A1Bb@B0',NULL,'es','<s>b ter) Aplicaciones de protección</s>'),('i','l',2,2,4,'2822','2822',NULL,'es','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('i','l',2,2,4,'2141a','2141a','2141a','es','a) \'\'\'\'\'ofrecer \'\'\'\'\'a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán exigir que dicha información se facilite \'\'\'\'\'inmediatamente \'\'\'\'\'antes de efectuar la llamada;'),('i','l',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, en particular cuando \'\'\'\'\'ello atente \'\'\'\'\'contra los derechos y libertades de terceros, \'\'\'\'\'incluyendo \'\'\'\'\'las infracciones \'\'\'\'\'de \'\'\'\'\'los derechos de autor y derechos afines, así como sus \'\'\'\'\'consecuencias jurídicas; \'\'\'\'\'y'),('i','l',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('i','l',2,2,4,'213','213','213','es','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'fomentarán la divulgación de información comparable \'\'\'\'\'con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo, \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación puedan facilitar \'\'\'\'\'estas guías o técnicas, \'\'\'\'\'en particular cuando no se encuentren disponibles en el mercado con carácter gratuito \'\'\'\'\'o <s>por medio de terceros, de forma gratuita o </s>a un precio razonable. La información publicada por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o \'\'\'\'\'permitir la utilización de \'\'\'\'\'estas guías <s>interactivas </s>o \'\'\'\'\'técnicas.\'\'\'\'\''),('i','l',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida \'\'\'\'\'la \'\'\'\'\'recuperación de costes relacionada con los equipos terminales;'),('i','l',2,2,4,'2821','2821',NULL,'es','<s>2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('i','l',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre \'\'\'\'\'las políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('i','l',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('i','l',3,2,4,'A1Bb@B1','A1Bb@B1',NULL,'es','<s>Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.</s>'),('i','l',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en \'\'\'\'\'cuanto a \'\'\'\'\'la competencia y los consumidores que existen en \'\'\'\'\'las distintas regiones geográficas de \'\'\'\'\'los <s>distintos </s>Estados \'\'\'\'\'miembros;\'\'\'\'\''),('i','l',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para \'\'\'\'\'las \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con \'\'\'\'\'su plan nacional \'\'\'\'\'de atribución de \'\'\'\'\'frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en \'\'\'\'\'el Reglamento de Radiocomunicaciones de la \'\'\'\'\'UIT.\'\'\'\'\''),('i','l',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo \'\'\'\'\'un entorno regulador previsible;\'\'\'\'\''),('i','l',2,1,3,'09@C1a','09@C1a',NULL,'es','<s>a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('i','l',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('i','l',2,1,3,'084@A','084@A','084@A','es','\'\'\'\'\'5. \'\'\'\'\'Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('i','l',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que \'\'\'\'\'se pueda utilizar todo tipo de tecnología utilizada para los servicios de comunicaciones electrónicas \'\'\'\'\'en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas <s>puedan prestarse todos los tipos </s>de \'\'\'\'\'conformidad con sus respectivos planes nacionales \'\'\'\'\'de \'\'\'\'\'atribución \'\'\'\'\'de \'\'\'\'\'frecuencias y \'\'\'\'\'con \'\'\'\'\'lo dispuesto en \'\'\'\'\'el Reglamento de Radiocomunicaciones de la UIT.'),('i','l',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('i','l',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos;</s>'),('i','l',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y \'\'\'\'\'promoviendo, \'\'\'\'\'cuando sea \'\'\'\'\'posible, \'\'\'\'\'la competencia basada en las infraestructuras;'),('i','l',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('i','l',2,1,3,'09@C1','09@C1',NULL,'es','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:</s>'),('i','l',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('i','l',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('i','l',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('i','l',2,1,3,'09@C1d','09@C1d',NULL,'es','<s>d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;</s>'),('i','l',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, <s>o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, </s>los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('i','l',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('i','l',2,1,3,'0841g','0841g',NULL,'es','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).</s>'),('i','l',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones <s>y medidas </s>a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('i','l',2,1,3,'0932c','0932c','0932c','es','\'\'\'\'\'d) \'\'\'\'\'garantizar un uso compartido máximo de las radiofrecuencias,'),('i','l',2,1,3,'09@C1A','09@C1A',NULL,'es','<s>-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;</s>'),('i','l',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('i','l',2,1,3,'0932c@A','0932c@A','0932c@A','es','\'\'\'\'\'e) \'\'\'\'\'salvaguardar el uso eficiente \'\'\'\'\'del espectro, o\'\'\'\'\''),('i','l',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la \'\'\'\'\'vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('i','l',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('i','l',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('i','l',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'al artículo 8. \'\'\'\'\'Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y proporcionados. \'\'\'\'\'A \'\'\'\'\'este \'\'\'\'\'respecto, \'\'\'\'\'actuarán en cumplimiento de los acuerdos internacionales \'\'\'\'\'pertinentes \'\'\'\'\'y podrán tener en cuenta consideraciones de orden público.'),('i','l',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('i','l',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('i','l',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('i','l',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('i','l',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('i','l',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) \'\'\'\'\'fomentando \'\'\'\'\'la inversión \'\'\'\'\'eficiente \'\'\'\'\'y la innovación en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluso teniendo en cuenta \'\'\'\'\'los riesgos \'\'\'\'\'de inversión;\'\'\'\'\''),('i','l',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('i','l',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los \'\'\'\'\'servicios. A este respecto, actuarán \'\'\'\'\'de \'\'\'\'\'conformidad con lo dispuesto en \'\'\'\'\'la <s>presente Directiva y a la </s>Decisión no 676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('i','l',2,1,3,'0932d','0932d','0932d','es','\'\'\'\'\'f) garantizar el logro de \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('i','l',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reguladoras coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las Directivas específicas.'),('i','l',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('i','l',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad;\'\'\'\'\''),('i','l',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('i','l',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'de acceso inalámbrico o red radioeléctrica utilizados \'\'\'\'\'para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('i','l',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como</s>'),('i','l',2,1,3,'0932a','0932a','0932a','es','a) evitar <s>posibles </s>interferencias perjudiciales,'),('i','l',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('i','l',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('i','l',0,1,3,'09@C','09@C',NULL,'es','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('i','l',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('i','l',2,1,3,'0841g@A','0841g@A',NULL,'es','<s>g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.</s>'),('i','l',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.</s>'),('i','l',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('i','l',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('i','l',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('i','l',2,1,3,'0932b@A','0932b@A','0932b@A','es','\'\'\'\'\'c) \'\'\'\'\'asegurar la calidad técnica del servicio,'),('i','l',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('i','l',2,1,3,'0961','096','0961','es','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas, \'\'\'\'\'a \'\'\'\'\'las autorizaciones generales expedidas y a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'frecuencias concedidas después del ...(Fecha de \'\'\'\'\'transposición de la \'\'\'\'\'Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('i','l',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida,\'\'\'\'\''),('i','l',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('i','l',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('i','l',3,1,2,'A1A19',NULL,'A1A19','es','\'\'\'\'\'19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva 2001/21/CE (Directiva marco), la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('i','l',3,1,2,'A1A',NULL,'A1A','es','\'\'\'\'\'A. Condiciones que pueden asociarse a una autorización general\'\'\'\'\''),('i','l',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('i','l',2,2,5,'022h','022h','022h','es','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('i','l',2,2,5,'066@A','066@A','066@A','es','\'\'\'\'\'7. Los \'\'\'\'\'datos de tráfico podrán ser tratados en <s>interés legítimo del responsable del tratamiento de los datos con miras a </s>la \'\'\'\'\'medida estrictamente necesaria \'\'\'\'\'para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('i','l',2,2,5,'04411','04411',NULL,'es','<s>4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis y 3 ter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.</s>'),('i','l',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('i','l',2,2,5,'022i',NULL,'022i','es','\'\'\'\'\'h) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de un servicio de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('i','l',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('i','l',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('i','l',2,2,5,'041@A5','041@A5',NULL,'es','<s>- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;</s>'),('i','l',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('i','l',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Evaluación</s>'),('i','l',1,2,5,'03:27@A','03:27@A',NULL,'es','<s>(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.</s>'),('i','l',1,2,5,'15@A:36','15@A:36','15@A:36','es','\'\'\'\'\'(54) \'\'\'\'\'La necesidad de garantizar un nivel \'\'\'\'\'adecuado \'\'\'\'\'de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para \'\'\'\'\'su \'\'\'\'\'cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, \'\'\'\'\'incluyendo \'\'\'\'\'la posibilidad \'\'\'\'\'incluida la facultad \'\'\'\'\'de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('i','l',1,2,5,'15@A:30@A','15@A:30@A',NULL,'es','<s>(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.</s>'),('i','l',2,2,5,'043@B','043@B',NULL,'es','<s>3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.</s>'),('i','l',2,2,5,'181@A','181@A',NULL,'es','<s>A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.</s>'),('i','l',2,2,5,'041@A4','041@A4',NULL,'es','<s>- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y</s>'),('i','l',2,2,5,'022g','022g','022g','es','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('i','l',2,2,5,'041@A','041@A',NULL,'es','<s>1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:</s>'),('i','l',2,2,5,'15@A42','15@A42',NULL,'es','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('i','l',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('i','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.\'\'\'\'\''),('i','l',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('i','l',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('i','l',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('i','l',2,2,5,'043@A1','043@A1','043@A','es','\'\'\'\'\'4. Los Estados miembros asegurarán \'\'\'\'\'que la <s>violación es grave, la </s>autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el \'\'\'\'\'proveedor \'\'\'\'\'del servicio \'\'\'\'\'de <s>servicios de </s>comunicaciones \'\'\'\'\'electrónicas \'\'\'\'\'disponibles al público \'\'\'\'\'notifique \'\'\'\'\'la \'\'\'\'\'violación \'\'\'\'\'de \'\'\'\'\'los datos personales, sobre el formato \'\'\'\'\'que \'\'\'\'\'debe adoptar dicha notificación \'\'\'\'\'y \'\'\'\'\'sobre \'\'\'\'\'la \'\'\'\'\'manera de llevarla a cabo.\'\'\'\'\''),('i','l',2,2,5,'0442','0442',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('i','l',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('i','l',1,2,5,'03:28','03:28','03:28','es','\'\'\'\'\'(44) El progreso tecnológico permite \'\'\'\'\'desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que \'\'\'\'\'podrían \'\'\'\'\'ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) \'\'\'\'\'emplean \'\'\'\'\'radiofrecuencias para capturar datos procedentes de etiquetas \'\'\'\'\'dotadas de \'\'\'\'\'una identificación única, \'\'\'\'\'pudiendo \'\'\'\'\'luego transferirse \'\'\'\'\'estos datos \'\'\'\'\'a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para \'\'\'\'\'lograr este objetivo, \'\'\'\'\'es necesario velar por la protección de <s>todos </s>sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), \'\'\'\'\'incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('i','l',1,2,5,'043:29','043:29','043:29','es','\'\'\'\'\'(47) \'\'\'\'\'Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, \'\'\'\'\'pérdidas económicas sustanciales y perjuicios sociales, incluida la usurpación de la identidad. \'\'\'\'\'Por consiguiente, \'\'\'\'\'tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una \'\'\'\'\'violación de la seguridad \'\'\'\'\'de este tipo, \'\'\'\'\'debe \'\'\'\'\'evaluar los riesgos asociados a ella, \'\'\'\'\'por \'\'\'\'\'ejemplo determinando \'\'\'\'\'el \'\'\'\'\'tipo \'\'\'\'\'de \'\'\'\'\'datos afectados por \'\'\'\'\'la \'\'\'\'\'violación (incluidos su carácter sensible, su contexto y las medidas \'\'\'\'\'de \'\'\'\'\'seguridad existentes), la causa y la dimensión \'\'\'\'\'de <s>gravedad de </s>la violación <s>y exigir, si procede, a los proveedores </s>de <s>servicios pertinentes que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por </s>la \'\'\'\'\'seguridad, el número de abonados afectados, \'\'\'\'\'y \'\'\'\'\'el posible perjuicio \'\'\'\'\'para los \'\'\'\'\'abonados que se derive \'\'\'\'\'de \'\'\'\'\'la violación (por ejemplo usurpación \'\'\'\'\'de \'\'\'\'\'la identidad, perjuicio financiero, pérdida \'\'\'\'\'de \'\'\'\'\'oportunidades comerciales o \'\'\'\'\'de \'\'\'\'\'empleo, \'\'\'\'\'los \'\'\'\'\'daños materiales). Se debe notificar inmediatamente \'\'\'\'\'a <s>las autoridades nacionales competentes, a </s>los \'\'\'\'\'abonados \'\'\'\'\'afectados \'\'\'\'\'los incidentes \'\'\'\'\'de <s>la </s>seguridad \'\'\'\'\'que puedan ocasionar \'\'\'\'\'un \'\'\'\'\'riesgo grave para su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para la reputación), para que puedan adoptar las precauciones necesarias. \'\'\'\'\'La notificación <s>a las autoridades nacionales y a los usuarios </s>debe incluir información sobre las medidas que ha tomado el proveedor \'\'\'\'\'para resolver \'\'\'\'\'la violación, así como recomendaciones para <s>proteger a </s>los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.\'\'\'\'\''),('i','l',2,2,5,'022f','022f','022f','es','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('i','l',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('i','l',2,2,5,'0432','0432','0432','es','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el \'\'\'\'\'proveedor de \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'notificará la violación \'\'\'\'\'al \'\'\'\'\'abonado \'\'\'\'\'y <s>ofrezca servicios </s>a <s>los consumidores que sea controladora de los datos y proveedora de servicios de </s>la \'\'\'\'\'autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('i','l',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('i','l',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la \'\'\'\'\'facultad \'\'\'\'\'de obtener cualquier información pertinente que pudieran necesitar para supervisar y \'\'\'\'\'aplicar \'\'\'\'\'las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('i','l',2,2,5,'043@A4','043@A4',NULL,'es','<s>Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('i','l',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('i','l',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('i','l',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('i','l',2,2,5,'151@B','151@B',NULL,'es','<s>1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.</s>'),('i','l',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('i','l',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('i','l',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('i','l',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('i','l',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('i','l',2,2,5,'043@A3','043@A3',NULL,'es','<s>Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.</s>'),('i','l',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('i','l',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('i','l',2,2,5,'15@A2','15@A2','15@A2','es','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('i','l',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('i','l',2,2,5,'022e','022e',NULL,'es','<s>e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;</s>'),('i','l',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que \'\'\'\'\'únicamente \'\'\'\'\'se \'\'\'\'\'permita \'\'\'\'\'el almacenamiento de información, o \'\'\'\'\'el \'\'\'\'\'acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario \'\'\'\'\'a \'\'\'\'\'condición \'\'\'\'\'de \'\'\'\'\'que se facilite a \'\'\'\'\'dicho abonado o usuario <s>haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido </s>información clara y completa, <s>en particular sobre los fines del tratamiento de los datos, </s>con arreglo a lo dispuesto en la Directiva 95/46/CE, \'\'\'\'\'en particular sobre los fines del tratamiento de los datos \'\'\'\'\'y \'\'\'\'\'de \'\'\'\'\'que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar \'\'\'\'\'o facilitar \'\'\'\'\'la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'proporcionar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('i','l',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('i','l',1,2,5,'01:26@A','01:26@A',NULL,'es','<s>(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.</s>'),('i','l',2,2,5,'044',NULL,'044','es','\'\'\'\'\'5. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 4, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('i','l',2,2,5,'0433','0433','0433','es','La notificación \'\'\'\'\'al abonado describirá al menos la naturaleza \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violación de \'\'\'\'\'los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación \'\'\'\'\'a <s>un usuario o a otra persona no será necesaria si el proveedor ha probado a </s>la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'describirá, además, \'\'\'\'\'las \'\'\'\'\'consecuencias \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'y \'\'\'\'\'las \'\'\'\'\'medidas \'\'\'\'\'propuestas o adoptadas \'\'\'\'\'por \'\'\'\'\'el proveedor respecto a \'\'\'\'\'la violación de <s>seguridad. Unas medidas de protección de estas características convierten </s>los datos \'\'\'\'\'personales.\'\'\'\'\''),('i','l',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en virtud \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'aplicación. \'\'\'\'\'Las sanciones \'\'\'\'\'que se prevean serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el ...(Fecha a que hace referencia el artículo 4, apartado 1.) \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('i','l',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('i','l',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('i','l',2,2,5,'181','181',NULL,'es','<s>El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('i','l',2,2,5,'041@A2','041@A2',NULL,'es','<s>- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;</s>'),('i','l',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('i','l',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('i','l',2,2,5,'041@B','041@B',NULL,'es','<s>1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.</s>'),('i','l',2,2,5,'041@A1','041@A1',NULL,'es','<s>- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;</s>'),('i','l',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('i','l',2,2,5,'0431','0431','0431','es','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público afectado deberá valorar el alcance \'\'\'\'\'de <s>los datos y proveedora de servicios de </s>la \'\'\'\'\'violación, evaluar su gravedad y considerar si es necesario notificarla al abonado afectado y \'\'\'\'\'a la autoridad nacional \'\'\'\'\'competente, teniendo en cuenta las normas pertinentes establecidas por \'\'\'\'\'la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente de conformidad con el \'\'\'\'\'apartado 4.\'\'\'\'\''),('i','l',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('i','l',2,2,5,'041@A3','041@A3',NULL,'es','<s>- una política de seguridad con respecto al tratamiento de datos personales;</s>'),('i','l',1,2,5,'06:26@B','06:26@B','06:26@B','es','\'\'\'\'\'(41) \'\'\'\'\'El tratamiento de los datos de tráfico \'\'\'\'\'en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los \'\'\'\'\'fines de seguridad de las redes y de la información, \'\'\'\'\'asegurando \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, \'\'\'\'\'contribuirá \'\'\'\'\'a <s>fin de </s>evitar el acceso no autorizado y la distribución <s>maliciosa </s>de códigos \'\'\'\'\'maliciosos, \'\'\'\'\'los ataques de \'\'\'\'\'\"denegación \'\'\'\'\'de \'\'\'\'\'servicio\" \'\'\'\'\'y <s>a </s>los daños a los sistemas informáticos y de comunicación \'\'\'\'\'electrónica.\'\'\'\'\''),('i','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'es','<s>(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.</s>'),('i','l',2,2,5,'15@A41','15@A41','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones \'\'\'\'\'nacionales \'\'\'\'\'adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta a la ENISA, al \'\'\'\'\'Grupo \'\'\'\'\'de \'\'\'\'\'Trabajo \'\'\'\'\'del \'\'\'\'\'Artículo \'\'\'\'\'29 y a \'\'\'\'\'las autoridades de reglamentación \'\'\'\'\'pertinentes.'),('i','l',2,2,5,'04412','04412',NULL,'es','<s>La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.</s>'),('i','l',2,2,5,'043@A2','043@A2',NULL,'es','<s>Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.</s>'),('j','l',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('j','l',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j','l',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'los riesgos incurridos al efectuarla;'),('j','l',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('j','l',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como \'\'\'\'\'servicios de \'\'\'\'\'identidad, localización y <s>capacidad de </s>presencia.'),('j','l',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('j','l',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('j','l',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j','l',2,1,1,'123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor \'\'\'\'\'o \'\'\'\'\'los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j','l',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('j','l',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de \'\'\'\'\'instalaciones asociadas, \'\'\'\'\'incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de \'\'\'\'\'apoyo, conducciones, \'\'\'\'\'mástiles, \'\'\'\'\'cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores;\'\'\'\'\''),('j','l',2,1,1,'094','094','094','es','4. \'\'\'\'\'No \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando <s>se constate que </s>un operador \'\'\'\'\'esté sujeto a obligaciones \'\'\'\'\'en \'\'\'\'\'virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de la \'\'\'\'\'red, incluida la de facilitar el \'\'\'\'\'acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local \'\'\'\'\'en \'\'\'\'\'una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('j','l',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('j','l',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, \'\'\'\'\'apartado \'\'\'\'\'3. \'\'\'\'\'Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('j','l',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos <s>anteriores </s>de \'\'\'\'\'acceso previo, \'\'\'\'\'como el acceso a <s>los </s>conductos;'),('j','l',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no sean activos o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('j','l',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, \'\'\'\'\'incluso a través de \'\'\'\'\'la competencia basada en \'\'\'\'\'infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('j','l',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('j','l',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('j','l',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('j','l',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('j','l',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('j','l',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('j','l',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, <s>incluida cualquier restricciónones al acceso a los servicios y aplicaciones, </s>condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('j','l',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('j','l',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('j','l',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('j','l',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('j','l',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('j','l',2,2,4,'2231','2231','223','es','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, \'\'\'\'\'los Estados miembros garantizarán que \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'estén facultadas para \'\'\'\'\'establecer \'\'\'\'\'unos \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio a la empresa o empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas \'\'\'\'\'de \'\'\'\'\'comunicaciones.\'\'\'\'\''),('j','l',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('j','l',2,2,4,'2021e0',NULL,'2021e0','es','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('j','l',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa <s>que suministra la conexión o los servicios </s>en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad.\'\'\'\'\''),('j','l',2,2,4,'332@A','332@A','332@A','es','\'\'\'\'\'3. \'\'\'\'\'Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'y otras autoridades competentes \'\'\'\'\'podrán promover \'\'\'\'\'la <s>medida en que proceda, la </s>cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'ofrecerse \'\'\'\'\'en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado \'\'\'\'\'1.\'\'\'\'\''),('j','l',1,2,4,'33:25','33:25','33:25','es','\'\'\'\'\'(39) \'\'\'\'\'Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'un mecanismo adecuado \'\'\'\'\'de consulta. \'\'\'\'\'Este mecanismo podría \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, \'\'\'\'\'podría \'\'\'\'\'establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. \'\'\'\'\'Ninguno \'\'\'\'\'de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debe \'\'\'\'\'sin embargo permitir la vigilancia sistemática del uso de \'\'\'\'\'Internet.\'\'\'\'\''),('j','l',2,2,4,'2141e','2141e','2141e','es','\'\'\'\'\'d) \'\'\'\'\'informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios <s>actuales que estén </s>dirigidos a ellos.'),('j','l',2,2,4,'214@A1','214@A1','214@A1','es','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros \'\'\'\'\'podrán exigir \'\'\'\'\'que las <s>autoridades nacionales de regulación obliguen a las </s>empresas a que se \'\'\'\'\'refiere \'\'\'\'\'el apartado \'\'\'\'\'3 difundan de forma gratuita \'\'\'\'\'información de interés público a los antiguos y nuevos \'\'\'\'\'abonados, cuando proceda. En este caso, las \'\'\'\'\'autoridades públicas competentes \'\'\'\'\'facilitarán \'\'\'\'\'dicha información en un formato \'\'\'\'\'estandarizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('j','l',2,2,4,'2812','2812','2812','es','\'\'\'\'\'2. Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y <s>velar por </s>que en tales \'\'\'\'\'casos \'\'\'\'\'los \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.'),('j','l',2,2,4,'2022','2022','2022','es','\'\'\'\'\'Los Estados miembros también podrán exigir que el \'\'\'\'\'contrato \'\'\'\'\'incluya \'\'\'\'\'asimismo \'\'\'\'\'cualquier \'\'\'\'\'información \'\'\'\'\'que pueda ser \'\'\'\'\'facilitada por las autoridades públicas \'\'\'\'\'pertinentes \'\'\'\'\'sobre el uso de las redes y servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, así como sobre los medios de protección \'\'\'\'\'frente a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('j','l',2,2,4,'334','334',NULL,'es','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','l',2,2,4,'2811','2811','2811','es','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para \'\'\'\'\'que los usuarios finales puedan:\'\'\'\'\''),('j','l',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles \'\'\'\'\'mínimos \'\'\'\'\'de calidad \'\'\'\'\'de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad \'\'\'\'\'del servicio, <s>haciendo referencia a cualquier parámetro </s>que \'\'\'\'\'establezcan las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación;\'\'\'\'\''),('j','l',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('j','l',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('j','l',2,2,4,'214@A2','214@A2',NULL,'es','<s>Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.</s>'),('j','l',2,2,4,'2141d','2141d','2141d','es','\'\'\'\'\'c) \'\'\'\'\'informar a los abonados de su derecho a decidir si \'\'\'\'\'incluyen \'\'\'\'\'sus datos personales en una guía y <s>sobre las características de </s>los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'datos de que se trata, de \'\'\'\'\'conformidad con el artículo 12 de la Directiva \'\'\'\'\'2002/58/CE (Directiva \'\'\'\'\'sobre la privacidad y las comunicaciones \'\'\'\'\'electrónicas); e\'\'\'\'\''),('j','l',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('j','l',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('j','l',1,2,4,'20:12@C','20:12@C','20:12@C','es','\'\'\'\'\'(20) \'\'\'\'\'Con el fin de abordar <s>las </s>cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de <s>las </s>terceras personas, las autoridades nacionales competentes deben \'\'\'\'\'estar facultadas para generar \'\'\'\'\'y \'\'\'\'\'obtener la difusión, \'\'\'\'\'con la ayuda de proveedores, \'\'\'\'\'de \'\'\'\'\'información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información \'\'\'\'\'puede \'\'\'\'\'incluir \'\'\'\'\'información \'\'\'\'\'de interés público sobre la vulneración de los derechos de autor, otros usos \'\'\'\'\'ilícitos, \'\'\'\'\'la difusión de contenidos nocivos, y \'\'\'\'\'consejos \'\'\'\'\'y medios para protegerse contra los riesgos para la seguridad personal \'\'\'\'\'—que puede, \'\'\'\'\'por ejemplo, \'\'\'\'\'producirse como consecuencia de \'\'\'\'\'la divulgación de información personal en determinadas circunstancias—, así como \'\'\'\'\'los riesgos \'\'\'\'\'para \'\'\'\'\'el derecho a \'\'\'\'\'la \'\'\'\'\'intimidad \'\'\'\'\'y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado \'\'\'\'\'3, \'\'\'\'\'de la Directiva \'\'\'\'\'2002/22/CE (Directiva sobre servicio universal). Esta \'\'\'\'\'información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en \'\'\'\'\'las sedes electrónicas \'\'\'\'\'de las autoridades públicas nacionales. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'deben \'\'\'\'\'poder \'\'\'\'\'obligar a los proveedores a difundir esta información \'\'\'\'\'normalizada \'\'\'\'\'a todos sus clientes \'\'\'\'\'en \'\'\'\'\'la forma \'\'\'\'\'en \'\'\'\'\'que dichas autoridades estimen más \'\'\'\'\'conveniente. \'\'\'\'\'La información debe incluirse también en los \'\'\'\'\'contratos cuando así lo exijan los Estados miembros.\'\'\'\'\''),('j','l',2,2,4,'207','207','207','es','\'\'\'\'\'3. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización \'\'\'\'\'sus \'\'\'\'\'contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('j','l',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('j','l',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan \'\'\'\'\'un mecanismo \'\'\'\'\'de consulta que \'\'\'\'\'garantice \'\'\'\'\'que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'se tengan debidamente en cuenta <s>las cuestiones relativas a </s>los \'\'\'\'\'intereses de \'\'\'\'\'los \'\'\'\'\'consumidores de comunicaciones electrónicas.\'\'\'\'\''),('j','l',2,2,4,'2141c','2141c','2141c','es','\'\'\'\'\'b) \'\'\'\'\'informar a los abonados de \'\'\'\'\'los cambios que se produzcan en \'\'\'\'\'las \'\'\'\'\'políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('j','l',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, \'\'\'\'\'según corresponda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan <s>debidamente </s>en cuenta \'\'\'\'\'en la mayor medida posible \'\'\'\'\'las opiniones de los usuarios finales, los \'\'\'\'\'consumidores (incluidos, particularmente, los usuarios finales con discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('j','l',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento \'\'\'\'\'ofrecidos \'\'\'\'\'y los servicios de apoyo al cliente \'\'\'\'\'facilitados, \'\'\'\'\'así como los \'\'\'\'\'medios \'\'\'\'\'para entrar en contacto con dichos \'\'\'\'\'servicios;\'\'\'\'\''),('j','l',2,2,4,'221','221','221','es','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas \'\'\'\'\'adoptadas \'\'\'\'\'para garantizar un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. \'\'\'\'\'Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'reglamentación, \'\'\'\'\'a petición de ésta.'),('j','l',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('j','l',2,2,4,'2141','2141','2141','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedores \'\'\'\'\'de <s>comunicaciones electrónicas públicas y/o a </s>servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, \'\'\'\'\'a:'),('j','l',2,2,4,'204','204','204','es','\'\'\'\'\'2. \'\'\'\'\'Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'emergencia y si se ofrece información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del \'\'\'\'\'contrato, \'\'\'\'\'de \'\'\'\'\'cualquier restricción o cambio en \'\'\'\'\'el acceso a los servicios de \'\'\'\'\'emergencia.\'\'\'\'\''),('j','l',2,2,4,'2021','2021','2021','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios de comunicaciones \'\'\'\'\'electrónicas disponibles al público, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'y otros usuarios finales que lo \'\'\'\'\'soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen tal conexión \'\'\'\'\'o \'\'\'\'\'tales servicios. \'\'\'\'\'El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('j','l',1,2,4,'20:14@D','20:14@D',NULL,'es','<s>(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.</s>'),('j','l',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos \'\'\'\'\'en particular:'),('j','l',1,2,4,'20:14@B','20:14@B','20:14@B','es','\'\'\'\'\'(23) En ausencia \'\'\'\'\'de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se \'\'\'\'\'considerarán lícitos \'\'\'\'\'o \'\'\'\'\'nocivos \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a <s>las autoridades competentes de </s>los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con \'\'\'\'\'los \'\'\'\'\'procedimientos \'\'\'\'\'adecuados \'\'\'\'\'si los contenidos, las aplicaciones o los servicios son \'\'\'\'\'lícitos \'\'\'\'\'o \'\'\'\'\'nocivos. \'\'\'\'\'La Directiva marco y las Directivas específicas \'\'\'\'\'se entienden \'\'\'\'\'sin perjuicio de <s>las disposiciones de </s>la Directiva 2000/31/CE \'\'\'\'\'del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior \'\'\'\'\'(Directiva sobre el comercio \'\'\'\'\'electrónico) (DO L 178 de 17.7.2000, p. 1.), \'\'\'\'\'que contiene, entre \'\'\'\'\'otras cosas, \'\'\'\'\'una norma relativa a la \'\'\'\'\'\"mera transmisión\" \'\'\'\'\'para los \'\'\'\'\'intermediarios en la prestación \'\'\'\'\'de \'\'\'\'\'servicios, tal como \'\'\'\'\'se definen en <s>ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen </s>la \'\'\'\'\'misma.\'\'\'\'\''),('j','l',1,2,4,'20:14','20:14','20:14','es','\'\'\'\'\'(22) \'\'\'\'\'Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico del \'\'\'\'\'proveedor del servicio o de la red \'\'\'\'\'con \'\'\'\'\'el <s>tipo de contenido, la aplicación o el servicio de </s>que se \'\'\'\'\'celebre el contrato. Cuando no exista una competencia efectiva, \'\'\'\'\'las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación deben recurrir a los mecanismos \'\'\'\'\'que \'\'\'\'\'prevé \'\'\'\'\'la Directiva \'\'\'\'\'2002/19/CE \'\'\'\'\'(Directiva sobre \'\'\'\'\'acceso) para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('j','l',2,2,4,'3411','3411','341','es','1. Los Estados miembros garantizarán \'\'\'\'\'la disponibilidad de \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios \'\'\'\'\'no resueltos entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones \'\'\'\'\'electrónicas derivados de la presente Directiva y \'\'\'\'\'que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales \'\'\'\'\'procedimientos \'\'\'\'\'permitan \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y, \'\'\'\'\'en <s>cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En </s>caso justificado, <s>los Estados miembros </s>podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('j','l',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción \'\'\'\'\'impuesta por el proveedor \'\'\'\'\'en cuanto a las posibilidades de utilizar el equipo terminal \'\'\'\'\'suministrado;\'\'\'\'\''),('j','l',1,2,4,'20:14@A','20:14@A',NULL,'es','<s>(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.</s>'),('j','l',2,2,4,'222','222','222','es','2. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, \'\'\'\'\'incluidos posibles mecanismos de certificación de <s>la </s>calidad, al objeto de garantizar que los usuarios <s>finales, incluidos los usuarios </s>finales <s>con discapacidad, </s>tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('j','l',2,2,4,'333','333',NULL,'es','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('j','l',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('j','l',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('j','l',2,2,4,'2811a','2811a','2811a','es','a) <s>los usuarios finales puedan </s>tener acceso \'\'\'\'\'y recurrir \'\'\'\'\'a los servicios \'\'\'\'\'utilizando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('j','l',2,2,4,'2811b','2811b','2811b','es','b) <s>los usuarios finales puedan </s>tener \'\'\'\'\'acceso \'\'\'\'\'a todos los números \'\'\'\'\'proporcionados \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del \'\'\'\'\'ETNS \'\'\'\'\'y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita (UIFN).\'\'\'\'\''),('j','l',2,2,4,'2021b5','2021b5',NULL,'es','<s>- el plazo para la conexión inicial, y</s>'),('j','l',2,2,4,'2141b','2141b',NULL,'es','<s>b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;</s>'),('j','l',2,2,4,'2232','2232',NULL,'es','<s>Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','l',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('j','l',2,2,4,'2021c','2021c','2021c','es','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, \'\'\'\'\'la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('j','l',2,2,4,'2021g','2021g','2021g','es','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('j','l',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('j','l',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('j','l',2,2,4,'212','212','212','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación estén facultadas para obligar \'\'\'\'\'a \'\'\'\'\'las empresas proveedoras de redes o \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'a que \'\'\'\'\'publiquen información transparente, comparable, \'\'\'\'\'adecuada \'\'\'\'\'y actualizada \'\'\'\'\'según se indica en el anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables <s>y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, </s>por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores \'\'\'\'\'y \'\'\'\'\'usuarios finales. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>asimismo </s>especificar \'\'\'\'\'los \'\'\'\'\'requisitos adicionales <s>sobre el formato </s>en \'\'\'\'\'relación con la forma \'\'\'\'\'de \'\'\'\'\'publicar \'\'\'\'\'dicha \'\'\'\'\'información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('j','l',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('j','l',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('j','l',2,2,4,'3412','3412',NULL,'es','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.</s>'),('j','l',2,2,4,'2822','2822',NULL,'es','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('j','l',2,2,4,'2141a','2141a','2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;'),('j','l',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, \'\'\'\'\'en particular cuando ello atente contra los derechos y libertades de terceros, incluyendo \'\'\'\'\'las infracciones \'\'\'\'\'de \'\'\'\'\'los derechos de autor y derechos afines, así como sus consecuencias \'\'\'\'\'jurídicas; \'\'\'\'\'y'),('j','l',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('j','l',2,2,4,'213','213','213','es','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable \'\'\'\'\'con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo, \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que las autoridades nacionales de reglamentación puedan facilitar estas \'\'\'\'\'guías o \'\'\'\'\'técnicas, en particular cuando \'\'\'\'\'no \'\'\'\'\'se encuentren \'\'\'\'\'disponibles en el \'\'\'\'\'mercado con carácter gratuito \'\'\'\'\'o a un precio \'\'\'\'\'razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'permitir la utilización de \'\'\'\'\'estas guías <s>interactivas </s>o \'\'\'\'\'técnicas.\'\'\'\'\''),('j','l',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida \'\'\'\'\'la \'\'\'\'\'recuperación de costes relacionada con los equipos terminales;'),('j','l',2,2,4,'2821','2821',NULL,'es','<s>2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('j','l',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre \'\'\'\'\'las políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('j','l',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('j','l',2,2,4,'216','216',NULL,'es','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('j','l',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en \'\'\'\'\'cuanto a \'\'\'\'\'la competencia y los consumidores que existen en \'\'\'\'\'las distintas regiones geográficas de \'\'\'\'\'los <s>distintos </s>Estados \'\'\'\'\'miembros;\'\'\'\'\''),('j','l',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para \'\'\'\'\'las \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas <s>indicados en los cuadros nacionales </s>de \'\'\'\'\'conformidad con su plan nacional de \'\'\'\'\'atribución de \'\'\'\'\'frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de \'\'\'\'\'la UIT.\'\'\'\'\''),('j','l',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo <s>que pueda predecirse la reglamentación, garantizando </s>un \'\'\'\'\'entorno \'\'\'\'\'regulador \'\'\'\'\'previsible;\'\'\'\'\''),('j','l',2,1,3,'09@C1a','09@C1a',NULL,'es','<s>a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('j','l',2,1,3,'0941@A',NULL,'0941@A','es','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('j','l',2,1,3,'084@A','084@A','084@A','es','\'\'\'\'\'5. \'\'\'\'\'Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('j','l',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que \'\'\'\'\'se pueda utilizar todo tipo de tecnología utilizada para los servicios de comunicaciones electrónicas \'\'\'\'\'en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas <s>se puedan utilizar todos los tipos </s>de \'\'\'\'\'conformidad con sus respectivos planes nacionales \'\'\'\'\'de \'\'\'\'\'atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('j','l',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('j','l',2,1,3,'09@C1b','09@C1b',NULL,'es','<s>b) armonizar las condiciones impuestas a tales derechos;</s>'),('j','l',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y \'\'\'\'\'promoviendo, \'\'\'\'\'cuando sea \'\'\'\'\'posible, \'\'\'\'\'la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\''),('j','l',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('j','l',2,1,3,'09@C1','09@C1',NULL,'es','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:</s>'),('j','l',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('j','l',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('j','l',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('j','l',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('j','l',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('j','l',1,1,3,'09@C:26','09@C:26',NULL,'es','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('j','l',2,1,3,'0841g','0841g',NULL,'es','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).</s>'),('j','l',2,1,3,'095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones <s>y medidas </s>a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('j','l',2,1,3,'0932c','0932c','0932c','es','\'\'\'\'\'d) \'\'\'\'\'garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('j','l',2,1,3,'09@C1A','09@C1A',NULL,'es','<s>-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;</s>'),('j','l',2,1,3,'0942b',NULL,'0942b','es','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('j','l',2,1,3,'0932c@A',NULL,'0932c@A','es','\'\'\'\'\'e) salvaguardar el uso eficiente del espectro, o\'\'\'\'\''),('j','l',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la \'\'\'\'\'vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('j','l',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('j','l',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('j','l',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'al artículo 8. \'\'\'\'\'Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y proporcionados. \'\'\'\'\'A \'\'\'\'\'este \'\'\'\'\'respecto, \'\'\'\'\'actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales \'\'\'\'\'pertinentes \'\'\'\'\'y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\''),('j','l',2,1,3,'0962',NULL,'0962','es','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('j','l',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('j','l',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('j','l',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('j','l',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('j','l',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) \'\'\'\'\'fomentando \'\'\'\'\'la inversión \'\'\'\'\'eficiente \'\'\'\'\'y la innovación en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluso teniendo \'\'\'\'\'en cuenta los riesgos \'\'\'\'\'de inversión;\'\'\'\'\''),('j','l',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('j','l',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los \'\'\'\'\'servicios. A este respecto, actuarán \'\'\'\'\'de \'\'\'\'\'conformidad con lo dispuesto en \'\'\'\'\'la <s>presente Directiva y a la </s>Decisión no 676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('j','l',2,1,3,'0932d','0932d','0932d','es','\'\'\'\'\'f) garantizar el logro de \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('j','l',2,1,3,'083d','083d','083d','es','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reguladoras coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las Directivas específicas.'),('j','l',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('j','l',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('j','l',2,1,3,'0942c',NULL,'0942c','es','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('j','l',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'de acceso inalámbrico o red radioeléctrica utilizados \'\'\'\'\'para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('j','l',2,1,3,'082c','082c',NULL,'es','<s>c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como</s>'),('j','l',2,1,3,'0932a','0932a','0932a','es','a) evitar <s>posibles </s>interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\''),('j','l',2,1,3,'097',NULL,'097','es','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('j','l',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('j','l',0,1,3,'09@C','09@C',NULL,'es','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('j','l',2,1,3,'0942d',NULL,'0942d','es','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('j','l',2,1,3,'0841g@A','0841g@A',NULL,'es','<s>g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.</s>'),('j','l',2,1,3,'09@C1c','09@C1c',NULL,'es','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>'),('j','l',2,1,3,'09@C2','09@C2',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.</s>'),('j','l',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('j','l',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('j','l',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('j','l',2,1,3,'0932b@A',NULL,'0932b@A','es','\'\'\'\'\'c) asegurar la calidad técnica del servicio,\'\'\'\'\''),('j','l',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('j','l',2,1,3,'0961','096','0961','es','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas, \'\'\'\'\'a \'\'\'\'\'las autorizaciones generales expedidas y a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'frecuencias concedidas después del ...(Fecha de \'\'\'\'\'transposición de la \'\'\'\'\'Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('j','l',2,1,3,'0942a',NULL,'0942a','es','\'\'\'\'\'a) la seguridad de la vida,\'\'\'\'\''),('j','l',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('j','l',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('j','l',3,1,2,'A1A19','A1A19','A1A19','es','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE (Directiva marco), la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('j','l',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('j','l',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('j','l',2,2,5,'022h','022h','022h','es','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('j','l',2,2,5,'066@A','066@A','066@A','es','\'\'\'\'\'7. \'\'\'\'\'Los datos de tráfico podrán ser tratados en <s>interés legítimo del responsable del tratamiento de los datos con miras a </s>la \'\'\'\'\'medida estrictamente necesaria \'\'\'\'\'para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('j','l',2,2,5,'04411','04411',NULL,'es','<s>Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.</s>'),('j','l',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('j','l',2,2,5,'022i','022i','022i','es','\'\'\'\'\'h) \'\'\'\'\'\"violación de los datos \'\'\'\'\'personales\": \'\'\'\'\'violación de la seguridad que \'\'\'\'\'provoque la destrucción, \'\'\'\'\'accidental o ilícita, la <s>destrucción, la </s>pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de \'\'\'\'\'un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'de acceso \'\'\'\'\'público en la Comunidad.'),('j','l',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('j','l',2,2,5,'151@A',NULL,'151@A','es','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('j','l',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('j','l',0,2,5,'18','18',NULL,'es','<s>Artículo 18 − Evaluación</s>'),('j','l',1,2,5,'03:27@A','03:27@A',NULL,'es','<s>(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.</s>'),('j','l',1,2,5,'15@A:36','15@A:36','15@A:36','es','\'\'\'\'\'(54) \'\'\'\'\'La necesidad de garantizar un nivel \'\'\'\'\'adecuado \'\'\'\'\'de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para \'\'\'\'\'su \'\'\'\'\'cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, \'\'\'\'\'incluyendo \'\'\'\'\'la posibilidad \'\'\'\'\'incluida la facultad \'\'\'\'\'de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('j','l',2,2,5,'0434','0434',NULL,'es','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('j','l',2,2,5,'022g','022g','022g','es','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('j','l',2,2,5,'041@A','041@A',NULL,'es','<s>1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:</s>'),('j','l',2,2,5,'15@A42','15@A42',NULL,'es','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','l',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('j','l',1,2,5,'15@A:36@A',NULL,'15@A:36@A','es','\'\'\'\'\'(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.\'\'\'\'\''),('j','l',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('j','l',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('j','l',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('j','l',2,2,5,'0442','0442',NULL,'es','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','l',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('j','l',1,2,5,'03:28','03:28','03:28','es','\'\'\'\'\'(44) El progreso tecnológico permite \'\'\'\'\'desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que \'\'\'\'\'podrían \'\'\'\'\'ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) \'\'\'\'\'emplean \'\'\'\'\'radiofrecuencias para capturar datos procedentes de etiquetas \'\'\'\'\'dotadas de \'\'\'\'\'una identificación única, \'\'\'\'\'pudiendo \'\'\'\'\'luego transferirse \'\'\'\'\'estos datos \'\'\'\'\'a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para \'\'\'\'\'lograr este objetivo, \'\'\'\'\'es necesario velar por la protección de <s>todos </s>sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), \'\'\'\'\'incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('j','l',1,2,5,'043:29','043:29','043:29','es','\'\'\'\'\'(47) \'\'\'\'\'Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, \'\'\'\'\'pérdidas económicas sustanciales y perjuicios sociales, incluida la \'\'\'\'\'usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como \'\'\'\'\'el proveedor de servicios <s>pertinente </s>de \'\'\'\'\'comunicaciones electrónicas disponibles al público se percate de que se ha producido una \'\'\'\'\'violación de la seguridad \'\'\'\'\'de este tipo, debe evaluar los riesgos asociados \'\'\'\'\'a \'\'\'\'\'ella, por ejemplo determinando el tipo \'\'\'\'\'de \'\'\'\'\'datos afectados por la violación (incluidos su carácter sensible, su contexto y \'\'\'\'\'las \'\'\'\'\'medidas de seguridad existentes), la causa \'\'\'\'\'y \'\'\'\'\'la dimensión \'\'\'\'\'de \'\'\'\'\'la violación de la seguridad, \'\'\'\'\'el \'\'\'\'\'número \'\'\'\'\'de \'\'\'\'\'abonados afectados, y el posible perjuicio para los abonados que se derive \'\'\'\'\'de \'\'\'\'\'la violación (por ejemplo usurpación \'\'\'\'\'de \'\'\'\'\'la identidad, perjuicio financiero, pérdida \'\'\'\'\'de \'\'\'\'\'oportunidades comerciales o \'\'\'\'\'de \'\'\'\'\'empleo, \'\'\'\'\'los \'\'\'\'\'daños materiales). Se debe notificar inmediatamente \'\'\'\'\'a los \'\'\'\'\'abonados \'\'\'\'\'afectados \'\'\'\'\'los incidentes \'\'\'\'\'de <s>la </s>seguridad \'\'\'\'\'que puedan ocasionar un riesgo grave para su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para \'\'\'\'\'la \'\'\'\'\'reputación), para que puedan adoptar las precauciones necesarias. \'\'\'\'\'La notificación <s>a las autoridades nacionales y a los usuarios </s>debe incluir información sobre las medidas que ha tomado el proveedor \'\'\'\'\'para resolver \'\'\'\'\'la violación, así como recomendaciones para <s>proteger a </s>los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.\'\'\'\'\''),('j','l',2,2,5,'022f','022f','022f','es','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('j','l',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('j','l',2,2,5,'0432','0432','0432','es','\'\'\'\'\'Cuando \'\'\'\'\'la <s>notificación de una </s>violación de \'\'\'\'\'los \'\'\'\'\'datos personales \'\'\'\'\'represente un grave riesgo para la intimidad del abonado, \'\'\'\'\'el proveedor de \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'notificará la violación \'\'\'\'\'al \'\'\'\'\'abonado y \'\'\'\'\'a <s>satisfacción de </s>la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'sin dilaciones indebidas.\'\'\'\'\''),('j','l',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('j','l',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la \'\'\'\'\'facultad \'\'\'\'\'de obtener cualquier información pertinente que pudieran necesitar para supervisar y \'\'\'\'\'aplicar \'\'\'\'\'las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('j','l',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('j','l',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('j','l',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('j','l',1,2,5,'143:35@B','143:35@B',NULL,'es','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>'),('j','l',2,2,5,'151@B','151@B',NULL,'es','<s>1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.</s>'),('j','l',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('j','l',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('j','l',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('j','l',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('j','l',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('j','l',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('j','l',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('j','l',2,2,5,'15@A2','15@A2','15@A2','es','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('j','l',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('j','l',2,2,5,'022e','022e',NULL,'es','<s>e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;</s>'),('j','l',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o \'\'\'\'\'el \'\'\'\'\'acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, <s>en particular sobre los fines del tratamiento de los datos, </s>con arreglo a lo dispuesto en la Directiva 95/46/CE, \'\'\'\'\'en particular sobre los fines del tratamiento de los datos \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('j','l',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('j','l',1,2,5,'01:26@A','01:26@A',NULL,'es','<s>(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.</s>'),('j','l',2,2,5,'044',NULL,'044','es','\'\'\'\'\'5. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 4, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('j','l',2,2,5,'0433','0433','0433','es','<s>3 ter. </s>La notificación \'\'\'\'\'al abonado describirá al menos la naturaleza \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violación de los datos personales \'\'\'\'\'y los puntos \'\'\'\'\'de \'\'\'\'\'contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a \'\'\'\'\'la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'describirá, además, \'\'\'\'\'las \'\'\'\'\'consecuencias \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'y \'\'\'\'\'las \'\'\'\'\'medidas \'\'\'\'\'propuestas o adoptadas \'\'\'\'\'por \'\'\'\'\'el proveedor respecto a \'\'\'\'\'la violación de <s>seguridad. Unas medidas de protección de estas características convierten </s>los datos \'\'\'\'\'personales.\'\'\'\'\''),('j','l',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en virtud \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'aplicación. \'\'\'\'\'Las sanciones \'\'\'\'\'que se prevean serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el ...(Fecha a que hace referencia el artículo 4, apartado 1.) \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('j','l',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('j','l',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('j','l',2,2,5,'181','181',NULL,'es','<s>A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('j','l',2,2,5,'143','143','143','es','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('j','l',2,2,5,'041@A2','041@A2',NULL,'es','<s>- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y</s>'),('j','l',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('j','l',2,2,5,'041@B','041@B',NULL,'es','<s>1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.</s>'),('j','l',2,2,5,'041@A1','041@A1',NULL,'es','<s>- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;</s>'),('j','l',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('j','l',2,2,5,'0431','0431','0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'afectado deberá valorar el alcance \'\'\'\'\'de <s>reglamentación o a </s>la \'\'\'\'\'violación, evaluar su gravedad \'\'\'\'\'y \'\'\'\'\'considerar si es necesario notificarla \'\'\'\'\'al abonado \'\'\'\'\'afectado \'\'\'\'\'y <s>3 ter. La notificación al abonado o </s>a <s>otra persona afectada describirá al menos </s>la \'\'\'\'\'autoridad nacional competente, teniendo \'\'\'\'\'en \'\'\'\'\'cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>violación de los datos personales. La notificación a la </s>autoridad \'\'\'\'\'nacional \'\'\'\'\'competente <s>describirá, además, las consecuencias </s>de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 4.\'\'\'\'\''),('j','l',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j','l',1,2,5,'06:26@B','06:26@B','06:26@B','es','\'\'\'\'\'(41) \'\'\'\'\'El tratamiento de los datos de tráfico \'\'\'\'\'en \'\'\'\'\'la \'\'\'\'\'medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de \'\'\'\'\'seguridad de las redes y de la información, \'\'\'\'\'asegurando \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, contribuirá a \'\'\'\'\'evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución <s>maliciosa </s>de códigos \'\'\'\'\'maliciosos, \'\'\'\'\'los ataques de \'\'\'\'\'\"denegación \'\'\'\'\'de \'\'\'\'\'servicio\" y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('j','l',2,2,5,'041@A3','041@A3',NULL,'es','<s>- aplicar una política de seguridad con respecto al tratamiento de datos personales;</s>'),('j','l',2,2,5,'043@A',NULL,'043@A','es','\'\'\'\'\'4. Los Estados miembros asegurarán que la autoridad nacional competente esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales, sobre el formato que debe adoptar dicha notificación y sobre la manera de llevarla a cabo.\'\'\'\'\''),('j','l',1,2,5,'15@A:26@C','15@A:26@C',NULL,'es','<s>(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.</s>'),('j','l',2,2,5,'15@A41','15@A41','15@A4','es','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones \'\'\'\'\'nacionales \'\'\'\'\'adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al Grupo de Trabajo \'\'\'\'\'del Artículo \'\'\'\'\'29 \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'las autoridades de reglamentación pertinentes.\'\'\'\'\''),('j','l',2,2,5,'04412','04412',NULL,'es','<s>La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.</s>'),('k','l',2,1,1,'093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('k','l',2,1,1,'092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('k','l',2,1,1,'1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('k','l',2,1,1,'1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.'),('k','l',2,1,1,'1212j','1212j','1212j','es','j) proporcionen acceso a servicios \'\'\'\'\'asociados tales \'\'\'\'\'como servicios de identidad, \'\'\'\'\'localización \'\'\'\'\'y presencia.'),('k','l',2,1,1,'1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;'),('k','l',2,1,1,'1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('k','l',2,1,1,'1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien \'\'\'\'\'la conveniencia de imponer \'\'\'\'\'las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'si \'\'\'\'\'dichas obligaciones \'\'\'\'\'resultarían \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('k','l',2,1,1,'123','123','123','es','3. Cuando \'\'\'\'\'se \'\'\'\'\'impongan a un operador obligaciones \'\'\'\'\'de proporcionar \'\'\'\'\'acceso de conformidad con lo \'\'\'\'\'previsto \'\'\'\'\'en el presente artículo, \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'podrán \'\'\'\'\'fijar las \'\'\'\'\'condiciones técnicas u operativas \'\'\'\'\'que deberá satisfacer el proveedor o \'\'\'\'\'los <s>proveedores y/o </s>beneficiarios de \'\'\'\'\'tal \'\'\'\'\'acceso \'\'\'\'\'en caso \'\'\'\'\'necesario para garantizar el funcionamiento normal de la red. Las obligaciones \'\'\'\'\'de atenerse a \'\'\'\'\'normas o especificaciones técnicas \'\'\'\'\'concretas estarán de acuerdo con \'\'\'\'\'las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('k','l',2,1,1,'1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('k','l',2,1,1,'1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'uso compartido \'\'\'\'\'de instalaciones \'\'\'\'\'asociadas, incluidos \'\'\'\'\'conductos, edificios o \'\'\'\'\'la entrada \'\'\'\'\'a edificios, \'\'\'\'\'antenas, \'\'\'\'\'torres y otras construcciones de \'\'\'\'\'apoyo, conducciones, \'\'\'\'\'mástiles, \'\'\'\'\'cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores;\'\'\'\'\''),('k','l',2,1,1,'094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a obligaciones en virtud del artículo 12 en relación con el acceso al por mayor a la infraestructura de la red, incluida la de facilitar el acceso desagregado al bucle local en una ubicación \'\'\'\'\'fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('k','l',2,1,1,'1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('k','l',2,1,1,'095','095','095','es','5. La Comisión podrá adoptar las modificaciones \'\'\'\'\'necesarias \'\'\'\'\'del anexo II <s>que sean necesarias </s>para adaptarlo a la evolución de \'\'\'\'\'la tecnología \'\'\'\'\'y \'\'\'\'\'el mercado. Estas \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán <s>de conformidad </s>con \'\'\'\'\'arreglo al \'\'\'\'\'procedimiento de reglamentación con control \'\'\'\'\'contemplado \'\'\'\'\'en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, apartado 3. Para \'\'\'\'\'aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el GERT.'),('k','l',2,1,1,'1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;'),('k','l',2,1,1,'1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso a elementos de las redes que no \'\'\'\'\'sean \'\'\'\'\'activos \'\'\'\'\'o \'\'\'\'\'el acceso desagregado al bucle local, para permitir, por ejemplo, la selección o preselección de \'\'\'\'\'operador \'\'\'\'\'o la oferta de reventa de la línea de abonado;'),('k','l',2,1,1,'1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, incluso a través de <s>una </s>la competencia basada en infraestructura eficiente desde el punto de vista económico;'),('k','l',2,1,1,'1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('k','l',2,1,1,'1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('k','l',0,1,1,'12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('k','l',2,1,1,'1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('k','l',2,1,1,'1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('k','l',2,1,1,'1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('k','l',2,1,1,'091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, incluidas las políticas de gestión de tráfico, y precios.'),('k','l',2,1,1,'1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('k','l',2,1,1,'1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('k','l',0,1,1,'09','09','09','es','Artículo 9 − Obligación de transparencia'),('k','l',2,1,1,'1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('k','l',0,2,4,'33','33','33','es','Artículo 33 − Consulta con las partes interesadas'),('k','l',0,2,4,'21','21','21','es','Artículo 21 − Transparencia y publicación de información'),('k','l',2,2,4,'204','204','204','es','\'\'\'\'\'2. \'\'\'\'\'Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'emergencia \'\'\'\'\'y si se \'\'\'\'\'ofrece \'\'\'\'\'información relativa a la ubicación de los autores de las llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente \'\'\'\'\'informados, \'\'\'\'\'antes de la celebración del \'\'\'\'\'contrato, \'\'\'\'\'de \'\'\'\'\'cualquier restricción o cambio \'\'\'\'\'en el acceso a los servicios de \'\'\'\'\'emergencia.\'\'\'\'\''),('k','l',2,2,4,'2021e0','2021e0','2021e0','es','- las condiciones de duración mínima del contrato en relación con las promociones,'),('k','l',2,2,4,'2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa <s>que suministra la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas disponibles al público </s>en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('k','l',2,2,4,'332@A','332@A','332@A','es','\'\'\'\'\'3. \'\'\'\'\'Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'ofrecerse \'\'\'\'\'en aplicación del artículo 21, apartado \'\'\'\'\'4 bis, \'\'\'\'\'y del artículo 20, apartado \'\'\'\'\'1.\'\'\'\'\''),('k','l',1,2,4,'33:25','33:25','33:25','es','\'\'\'\'\'(39) \'\'\'\'\'Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para \'\'\'\'\'responder \'\'\'\'\'debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se \'\'\'\'\'encargaría \'\'\'\'\'de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, \'\'\'\'\'funcionaría \'\'\'\'\'de manera transparente y \'\'\'\'\'participaría \'\'\'\'\'en los mecanismos existentes de consulta de los interesados. Además, podría establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. \'\'\'\'\'Ninguno \'\'\'\'\'de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debe \'\'\'\'\'sin \'\'\'\'\'embargo \'\'\'\'\'permitir la vigilancia sistemática del uso de \'\'\'\'\'Internet.\'\'\'\'\''),('k','l',2,2,4,'2141e','2141e','2141e','es','d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios <s>existentes que estén </s>dirigidos a ellos.'),('k','l',2,2,4,'214@A1','214@A1','214@A1','es','4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes \'\'\'\'\'facilitarán \'\'\'\'\'dicha información en un formato \'\'\'\'\'estandarizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('k','l',2,2,4,'2021','2021','2021','es','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a una red pública de comunicaciones o a los servicios de comunicaciones electrónicas disponibles al público, los consumidores, y otros usuarios finales que lo soliciten, tengan derecho a celebrar contratos con una empresa o empresas que proporcionen <s>tales servicios y/o </s>tal \'\'\'\'\'conexión o tales servicios. \'\'\'\'\'El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('k','l',2,2,4,'2812','2812','2812','es','\'\'\'\'\'2. \'\'\'\'\'Los Estados miembros garantizarán que las autoridades pertinentes puedan exigir a las empresas proveedoras de redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo examen específico de cada caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('k','l',1,2,4,'20:14','20:14','20:14','es','\'\'\'\'\'(22) \'\'\'\'\'Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre las políticas de gestión del tráfico \'\'\'\'\'del \'\'\'\'\'proveedor del servicio \'\'\'\'\'o \'\'\'\'\'de la red con el que se celebre el contrato. Cuando no exista una competencia efectiva, las autoridades nacionales \'\'\'\'\'de reglamentación \'\'\'\'\'deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE \'\'\'\'\'(Directiva sobre acceso) \'\'\'\'\'para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('k','l',1,2,4,'20:14@B','20:14@B','20:14@B','es','\'\'\'\'\'(23) En ausencia \'\'\'\'\'de normas de Derecho comunitario en este ámbito, <s>la legalidad o nocividad de </s>los contenidos, las aplicaciones y los servicios se \'\'\'\'\'considerarán lícitos o nocivos \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con \'\'\'\'\'los \'\'\'\'\'procedimientos \'\'\'\'\'adecuados \'\'\'\'\'si los contenidos, las aplicaciones o los servicios son \'\'\'\'\'lícitos \'\'\'\'\'o \'\'\'\'\'nocivos. \'\'\'\'\'La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE \'\'\'\'\'del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior \'\'\'\'\'(Directiva sobre el comercio \'\'\'\'\'electrónico) (DO L 178 de 17.7.2000, p. 1.), \'\'\'\'\'que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los \'\'\'\'\'intermediarios en la prestación \'\'\'\'\'de \'\'\'\'\'servicios, \'\'\'\'\'tal como se definen en la misma.'),('k','l',2,2,4,'2021b','2021b','2021b','es','b) los servicios prestados, \'\'\'\'\'incluidos \'\'\'\'\'en particular:'),('k','l',2,2,4,'2021b6','2021b6','2021b6','es','- cualquier restricción impuesta por el proveedor en cuanto a \'\'\'\'\'las posibilidades de utilizar el \'\'\'\'\'equipo terminal suministrado;'),('k','l',2,2,4,'222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública, incluidos posibles mecanismos de certificación de calidad, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('k','l',2,2,4,'2022','2022','2022','es','Los Estados miembros también podrán exigir que el contrato incluya asimismo \'\'\'\'\'cualquier \'\'\'\'\'información \'\'\'\'\'que pueda ser \'\'\'\'\'facilitada por las autoridades públicas \'\'\'\'\'pertinentes \'\'\'\'\'sobre el uso de las redes y servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, así como sobre los medios de protección \'\'\'\'\'frente a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.'),('k','l',0,2,4,'28','28','28','es','Artículo 28 − Acceso a números y servicios'),('k','l',2,2,4,'2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('k','l',2,2,4,'2811','2811','2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales competentes tomen todas las medidas necesarias para \'\'\'\'\'que los usuarios finales puedan:\'\'\'\'\''),('k','l',2,2,4,'2021b3','2021b3','2021b3','es','- los niveles mínimos de calidad \'\'\'\'\'de \'\'\'\'\'servicio que se ofrecen, en \'\'\'\'\'particular, \'\'\'\'\'el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;'),('k','l',2,2,4,'2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('k','l',2,2,4,'2811a','2811a','2811a','es','a) \'\'\'\'\'tener acceso y recurrir \'\'\'\'\'a los servicios \'\'\'\'\'utilizando \'\'\'\'\'números no geográficos en la Comunidad; y'),('k','l',2,2,4,'2811b','2811b','2811b','es','b) <s>los usuarios finales puedan </s>tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del \'\'\'\'\'ETNS \'\'\'\'\'y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita (UIFN).\'\'\'\'\''),('k','l',0,2,4,'20','20','20','es','Artículo 20 − Contratos'),('k','l',2,2,4,'2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('k','l',2,2,4,'2021c','2021c','2021c','es','c) cuando exista tal obligación con arreglo al artículo 25, \'\'\'\'\'la decisión \'\'\'\'\'del abonado \'\'\'\'\'acerca de \'\'\'\'\'la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('k','l',2,2,4,'2141d','2141d','2141d','es','c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas); e\'\'\'\'\''),('k','l',2,2,4,'223','223','223','es','3. Para evitar la degradación del servicio y la obstaculización o ralentización del tráfico en las redes, los Estados miembros garantizarán que las autoridades nacionales de reglamentación \'\'\'\'\'estén facultadas para \'\'\'\'\'establecer \'\'\'\'\'unos \'\'\'\'\'requisitos mínimos de calidad del servicio <s>exigidos </s>a la empresa o empresas proveedoras de redes públicas de \'\'\'\'\'comunicaciones.\'\'\'\'\''),('k','l',2,2,4,'343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('k','l',2,2,4,'2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;'),('k','l',2,2,4,'2021g','2021g','2021g','es','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('k','l',1,2,4,'20:12@C','20:12@C','20:12@C','es','\'\'\'\'\'(20) \'\'\'\'\'Con el fin de abordar <s>las </s>cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de \'\'\'\'\'terceras personas, \'\'\'\'\'las autoridades nacionales competentes deben \'\'\'\'\'estar facultadas para generar \'\'\'\'\'y \'\'\'\'\'obtener la difusión, \'\'\'\'\'con la ayuda de proveedores, \'\'\'\'\'de \'\'\'\'\'información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos \'\'\'\'\'ilícitos, \'\'\'\'\'la difusión de contenidos nocivos, y \'\'\'\'\'consejos \'\'\'\'\'y medios para protegerse \'\'\'\'\'contra \'\'\'\'\'los riesgos para la seguridad personal \'\'\'\'\'—que puede, \'\'\'\'\'por ejemplo, \'\'\'\'\'producirse como consecuencia de \'\'\'\'\'la divulgación de información personal en determinadas circunstancias—, \'\'\'\'\'así como los riesgos \'\'\'\'\'para \'\'\'\'\'el derecho a \'\'\'\'\'la intimidad y <s>para </s>la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el <s>apartado 2 bis del </s>artículo \'\'\'\'\'33, apartado 3, \'\'\'\'\'de la Directiva \'\'\'\'\'2002/22/CE (Directiva sobre servicio universal). Esta \'\'\'\'\'información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación \'\'\'\'\'deben \'\'\'\'\'poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma \'\'\'\'\'en \'\'\'\'\'que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando \'\'\'\'\'así \'\'\'\'\'lo \'\'\'\'\'exijan \'\'\'\'\'los Estados miembros.'),('k','l',2,2,4,'207','207','207','es','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros garantizarán que los abonados tengan derecho a rescindir sin penalización sus contratos cuando las empresas proveedoras de redes o servicios de comunicaciones electrónicas les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización \'\'\'\'\'sus \'\'\'\'\'contratos en caso de no aceptación de las nuevas condiciones. Los Estados miembros velarán por que \'\'\'\'\'las autoridades nacionales \'\'\'\'\'de reglamentación \'\'\'\'\'puedan \'\'\'\'\'especificar el formato de este tipo de notificaciones.'),('k','l',2,2,4,'342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('k','l',2,2,4,'2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('k','l',2,2,4,'3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en sus decisiones sobre temas relacionados con los derechos de los usuarios finales y de los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público \'\'\'\'\'se tengan debidamente en cuenta los intereses de los consumidores <s>en materia </s>de comunicaciones electrónicas.'),('k','l',2,2,4,'341','341','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos <s>derivados de la presente Directiva </s>entre los consumidores y las empresas suministradoras de redes o servicios de comunicaciones \'\'\'\'\'electrónicas derivados de la presente Directiva y \'\'\'\'\'que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('k','l',0,2,4,'22','22','22','es','Artículo 22 − Calidad del servicio'),('k','l',2,2,4,'2141c','2141c','2141c','es','b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;'),('k','l',2,2,4,'212','212','212','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación \'\'\'\'\'estén facultadas para obligar \'\'\'\'\'a las empresas proveedoras de redes o servicios de comunicaciones electrónicas a \'\'\'\'\'que publiquen \'\'\'\'\'información transparente, comparable, adecuada y \'\'\'\'\'actualizada \'\'\'\'\'según se indica en el \'\'\'\'\'anexo \'\'\'\'\'II, sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores y usuarios finales. Las autoridades nacionales de reglamentación podrán especificar \'\'\'\'\'los \'\'\'\'\'requisitos adicionales en relación con la forma de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.'),('k','l',2,2,4,'3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los consumidores (incluidos, particularmente, los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('k','l',2,2,4,'344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('k','l',2,2,4,'214@A1b','214@A1b','214@A1b','es','b) los medios de protección \'\'\'\'\'contra \'\'\'\'\'los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('k','l',2,2,4,'2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los \'\'\'\'\'medios \'\'\'\'\'para entrar en contacto con dichos servicios;'),('k','l',2,2,4,'2141a','2141a','2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de \'\'\'\'\'efectuar \'\'\'\'\'la llamada;'),('k','l',2,2,4,'221','221','221','es','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas adoptadas para garantizar un acceso comparable para los usuarios finales con discapacidad. \'\'\'\'\'Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('k','l',2,2,4,'214@A1a','214@A1a','214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, en particular cuando \'\'\'\'\'ello atente contra \'\'\'\'\'los derechos y libertades de terceros, \'\'\'\'\'incluyendo \'\'\'\'\'las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y'),('k','l',2,2,4,'2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:'),('k','l',2,2,4,'213','213','213','es','2. Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable con objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, por \'\'\'\'\'ejemplo, \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan facilitar estas guías o técnicas, en particular cuando no se encuentren disponibles en el mercado con carácter gratuito o a un precio razonable. La información publicada por las empresas proveedoras de redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o \'\'\'\'\'permitir la utilización \'\'\'\'\'de estas guías <s>interactivas </s>o \'\'\'\'\'técnicas.\'\'\'\'\''),('k','l',2,2,4,'332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('k','l',2,2,4,'2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida \'\'\'\'\'la \'\'\'\'\'recuperación de costes relacionada con los equipos terminales;'),('k','l',2,2,4,'2141','2141','2141','es','3. Los Estados miembros garantizarán que las autoridades nacionales de reglamentación están habilitadas para obligar a las empresas \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas, entre otras cosas, a:'),('k','l',0,2,4,'34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios'),('k','l',2,2,4,'2021b2','2021b2','2021b2','es','- información sobre las políticas de gestión del tráfico \'\'\'\'\'del \'\'\'\'\'proveedor;'),('k','l',2,1,3,'084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;'),('k','l',2,1,3,'0941','0941','0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que <s>puedan prestarse todos los tipos de servicios de comunicaciones electrónicas </s>en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'las comunicaciones electrónicas puedan prestarse todos \'\'\'\'\'los \'\'\'\'\'tipos de \'\'\'\'\'servicios de comunicaciones electrónicas de conformidad con su plan nacional de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.'),('k','l',2,1,3,'084@Aa','084@Aa','084@Aa','es','a) promoviendo un entorno regulador previsible;'),('k','l',2,1,3,'0941@A','0941@A','0941@A','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('k','l',2,1,3,'084@A','084@A','084@A','es','\'\'\'\'\'5. \'\'\'\'\'Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('k','l',2,1,3,'0931','0931','0931','es','3. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que se \'\'\'\'\'pueda \'\'\'\'\'utilizar \'\'\'\'\'todo tipo \'\'\'\'\'de tecnología \'\'\'\'\'utilizada para \'\'\'\'\'los servicios de comunicaciones electrónicas en las bandas de \'\'\'\'\'radiofrecuencias \'\'\'\'\'disponibles para los servicios de comunicaciones electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.'),('k','l',2,1,3,'0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('k','l',2,1,3,'084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y \'\'\'\'\'promoviendo, \'\'\'\'\'cuando sea \'\'\'\'\'posible, \'\'\'\'\'la competencia basada en las infraestructuras;'),('k','l',2,1,3,'082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('k','l',2,1,3,'083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('k','l',2,1,3,'0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('k','l',2,1,3,'0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('k','l',2,1,3,'0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar \'\'\'\'\'reglamentos neutrales con respecto a la tecnología \'\'\'\'\'y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'Directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('k','l',2,1,3,'084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('k','l',2,1,3,'095','095','095','es','5. Los Estados miembros \'\'\'\'\'deberán revisar \'\'\'\'\'periódicamente la necesidad de las restricciones <s>y medidas </s>a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('k','l',2,1,3,'0932c','0932c','0932c','es','\'\'\'\'\'d) \'\'\'\'\'garantizar un uso compartido máximo de las radiofrecuencias,'),('k','l',2,1,3,'0942b','0942b','0942b','es','b) la promoción de la cohesión social, regional o territorial,'),('k','l',2,1,3,'0932c@A','0932c@A','0932c@A','es','\'\'\'\'\'e) \'\'\'\'\'salvaguardar el uso eficiente \'\'\'\'\'del espectro, \'\'\'\'\'o'),('k','l',2,1,3,'0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la \'\'\'\'\'vida. \'\'\'\'\'Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.'),('k','l',2,1,3,'083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('k','l',2,1,3,'0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('k','l',2,1,3,'091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución de frecuencias utilizadas para los servicios de comunicaciones electrónicas y la concesión de autorizaciones generales o derechos individuales de uso de estas radiofrecuencias por las autoridades nacionales competentes se basen en criterios objetivos, transparentes, no discriminatorios y proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.'),('k','l',2,1,3,'0962','0962','0962','es','Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían \'\'\'\'\'el ...(Fecha \'\'\'\'\'de \'\'\'\'\'transposición \'\'\'\'\'de la \'\'\'\'\'Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) \'\'\'\'\'estarán sujetas a lo dispuesto en el artículo 9 bis.'),('k','l',2,1,3,'082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas;'),('k','l',2,1,3,'0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('k','l',2,1,3,'0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de objetivos de interés general definidos por los Estados miembros con arreglo al Derecho comunitario, tales como (aunque no sólo):'),('k','l',2,1,3,'0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('k','l',2,1,3,'084@Ad','084@Ad','084@Ad','es','d) fomentando la inversión \'\'\'\'\'eficiente \'\'\'\'\'y la innovación <s>eficaces </s>en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluso \'\'\'\'\'teniendo en cuenta los riesgos de <s>la </s>inversión;'),('k','l',2,1,3,'0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('k','l',2,1,3,'092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la Decisión no 676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('k','l',2,1,3,'0932d','0932d','0932d','es','\'\'\'\'\'f) garantizar el logro de \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('k','l',2,1,3,'083d','083d','083d','es','d) cooperando mutuamente, con la Comisión y con el GERT, para garantizar el desarrollo de prácticas \'\'\'\'\'reguladoras \'\'\'\'\'coherentes y una aplicación coherente de la presente Directiva y de las \'\'\'\'\'Directivas \'\'\'\'\'específicas.'),('k','l',2,1,3,'0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('k','l',2,1,3,'082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('k','l',2,1,3,'0942c','0942c','0942c','es','c) la evitación del uso ineficiente de las radiofrecuencias, o'),('k','l',2,1,3,'0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'de acceso inalámbrico o red radioeléctrica utilizados \'\'\'\'\'para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('k','l',2,1,3,'0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,'),('k','l',2,1,3,'097','097','097','es','7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.'),('k','l',0,1,3,'08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores'),('k','l',2,1,3,'0942d','0942d','0942d','es','d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.'),('k','l',2,1,3,'084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('k','l',2,1,3,'083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('k','l',2,1,3,'082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('k','l',2,1,3,'0932b@A','0932b@A','0932b@A','es','\'\'\'\'\'c) \'\'\'\'\'asegurar la calidad técnica del servicio,'),('k','l',2,1,3,'0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('k','l',2,1,3,'0961','0961','0961','es','6. Los apartados 3 y 4 serán aplicables a las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas \'\'\'\'\'después del ...(Fecha \'\'\'\'\'de \'\'\'\'\'transposición \'\'\'\'\'de la \'\'\'\'\'Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('k','l',2,1,3,'0942a','0942a','0942a','es','a) la seguridad de la \'\'\'\'\'vida,\'\'\'\'\''),('k','l',2,1,3,'0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones;'),('k','l',0,1,3,'09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('k','l',3,1,2,'A1A19','A1A19','A1A19','es','19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva \'\'\'\'\'2001/21/CE (Directiva marco), \'\'\'\'\'la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.'),('k','l',3,1,2,'A1A','A1A','A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('k','l',0,2,5,'05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('k','l',2,2,5,'022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:'),('k','l',2,2,5,'022h','022h','022h','es','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo;'),('k','l',2,2,5,'066@A','066@A','066@A','es','\'\'\'\'\'7. \'\'\'\'\'Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) \'\'\'\'\'no \'\'\'\'\'460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la \'\'\'\'\'Información (DO L 77 de 13.3.2004, p. 1.).\'\'\'\'\''),('k','l',0,2,5,'04','04','04','es','Artículo 4 − Seguridad del tratamiento'),('k','l',0,2,5,'02','02','02','es','Artículo 2 − Definiciones'),('k','l',2,2,5,'022i','022i','022i','es','\'\'\'\'\'h) \'\'\'\'\'\"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de \'\'\'\'\'un servicio \'\'\'\'\'de comunicaciones electrónicas de acceso público en la Comunidad.'),('k','l',2,2,5,'041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('k','l',2,2,5,'151@A','151@A','151@A','es','1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.'),('k','l',2,2,5,'052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('k','l',2,2,5,'141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('k','l',0,2,5,'06','06','06','es','Artículo 6 − Datos de tráfico'),('k','l',2,2,5,'15@A2','15@A2','15@A2','es','2. Los Estados miembros velarán por que la autoridad nacional competente y, cuando proceda, otros organismos nacionales, tengan potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('k','l',1,2,5,'15@A:36','15@A:36','15@A:36','es','\'\'\'\'\'(54) \'\'\'\'\'La necesidad de garantizar un nivel \'\'\'\'\'adecuado \'\'\'\'\'de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para \'\'\'\'\'su \'\'\'\'\'cumplimiento. Las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales pertinentes deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, \'\'\'\'\'incluyendo \'\'\'\'\'la posibilidad \'\'\'\'\'incluida la facultad \'\'\'\'\'de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('k','l',2,2,5,'022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas o por un servicio de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('k','l',2,2,5,'022e','022e',NULL,'es','<s>e) trasladado a la Directiva marco (\"llamada\": una conexión establecida por medio de un servicio de comunicaciones electrónicas disponible para el público que permita la comunicación de voz bidireccional.)</s>'),('k','l',2,2,5,'053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o \'\'\'\'\'el \'\'\'\'\'acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, <s>en particular sobre los fines del tratamiento de los datos, </s>con arreglo a lo dispuesto en la Directiva 95/46/CE, \'\'\'\'\'en particular sobre los fines del tratamiento de los datos \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('k','l',0,2,5,'14','14','14','es','Artículo 14 − Características técnicas y normalización'),('k','l',2,2,5,'15@A4','15@A4','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones \'\'\'\'\'nacionales \'\'\'\'\'adoptadas de conformidad con la presente Directiva, y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar recomendaciones, previa consulta a la ENISA, al Grupo de Trabajo del Artículo 29 y a las autoridades de reglamentación pertinentes.'),('k','l',2,2,5,'022g','022g','022g','es','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('k','l',2,2,5,'0433','0433','0433','es','La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o \'\'\'\'\'adoptadas \'\'\'\'\'por el proveedor respecto a la violación de los datos personales.'),('k','l',2,2,5,'044','044','044','es','\'\'\'\'\'5. \'\'\'\'\'Para garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1 a 4, \'\'\'\'\'la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la \'\'\'\'\'Información (ENISA), \'\'\'\'\'al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('k','l',2,2,5,'151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('k','l',2,2,5,'15@A1','15@A1','15@A1','es','1. Los Estados miembros determinarán el régimen de sanciones aplicable en caso de incumplimiento de las disposiciones nacionales adoptadas en \'\'\'\'\'virtud \'\'\'\'\'de la presente Directiva y adoptarán todas las medidas necesarias para garantizar su \'\'\'\'\'aplicación. \'\'\'\'\'Las sanciones \'\'\'\'\'que se prevean \'\'\'\'\'serán efectivas, proporcionadas y disuasorias y \'\'\'\'\'podrán ser aplicadas para cubrir el \'\'\'\'\'período de \'\'\'\'\'cualquier \'\'\'\'\'infracción, \'\'\'\'\'aún cuando \'\'\'\'\'se \'\'\'\'\'haya \'\'\'\'\'corregido posteriormente esta infracción. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, el \'\'\'\'\'...(Fecha a que hace referencia el artículo 4, apartado 1.) \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('k','l',1,2,5,'15@A:36@A','15@A:36@A','15@A:36@A','es','\'\'\'\'\'(55) \'\'\'\'\'La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'de dos o más Estados miembros, por ejemplo en la lucha contra \'\'\'\'\'el \'\'\'\'\'\"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, \'\'\'\'\'deben \'\'\'\'\'definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones \'\'\'\'\'de igualdad \'\'\'\'\'en la Comunidad.'),('k','l',2,2,5,'051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('k','l',2,2,5,'064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('k','l',2,2,5,'152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('k','l',2,2,5,'063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('k','l',2,2,5,'022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('k','l',2,2,5,'142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información.'),('k','l',1,2,5,'03:28','03:28','03:28','es','\'\'\'\'\'(44) El progreso tecnológico permite \'\'\'\'\'desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que \'\'\'\'\'podrían \'\'\'\'\'ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) \'\'\'\'\'emplean \'\'\'\'\'radiofrecuencias para capturar datos procedentes de etiquetas \'\'\'\'\'dotadas de \'\'\'\'\'una identificación única, \'\'\'\'\'pudiendo \'\'\'\'\'luego transferirse \'\'\'\'\'estos datos \'\'\'\'\'a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para \'\'\'\'\'lograr este objetivo, \'\'\'\'\'es necesario velar por la protección de <s>todos </s>sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), \'\'\'\'\'incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('k','l',1,2,5,'043:29','043:29','043:29','es','\'\'\'\'\'(47) \'\'\'\'\'Una violación de la seguridad que implique la pérdida de datos personales de un abonado o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y \'\'\'\'\'perjuicios sociales, \'\'\'\'\'incluida la usurpación de la identidad. Por consiguiente, tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, \'\'\'\'\'debe \'\'\'\'\'evaluar los riesgos asociados a ella, por ejemplo \'\'\'\'\'determinando \'\'\'\'\'el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad \'\'\'\'\'existentes), \'\'\'\'\'la causa y la \'\'\'\'\'dimensión \'\'\'\'\'de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, \'\'\'\'\'los daños materiales). Se debe notificar inmediatamente a los abonados afectados los \'\'\'\'\'incidentes de seguridad que puedan \'\'\'\'\'ocasionar un \'\'\'\'\'riesgo grave para \'\'\'\'\'su \'\'\'\'\'intimidad <s>del abonado </s>(por ejemplo \'\'\'\'\'fraude o \'\'\'\'\'usurpación de \'\'\'\'\'identidad, \'\'\'\'\'humillación grave o daño para la \'\'\'\'\'reputación), \'\'\'\'\'para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor \'\'\'\'\'para resolver \'\'\'\'\'la violación, así como recomendaciones para los usuarios afectados. La notificación de una violación de seguridad a un abonado no \'\'\'\'\'debe ser \'\'\'\'\'necesaria si el proveedor ha \'\'\'\'\'demostrado \'\'\'\'\'a la autoridad competente que ha aplicado <s>las </s>medidas de protección tecnológica \'\'\'\'\'apropiadas \'\'\'\'\'y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. \'\'\'\'\'Tales \'\'\'\'\'medidas de protección <s>de estas características </s>deben convertir los datos en \'\'\'\'\'ininteligibles \'\'\'\'\'para toda persona que no esté autorizada a acceder a \'\'\'\'\'los mismos.\'\'\'\'\''),('k','l',2,2,5,'022f','022f','022f','es','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('k','l',2,2,5,'062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('k','l',2,2,5,'143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('k','l',2,2,5,'065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('k','l',2,2,5,'022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('k','l',2,2,5,'0431','0431','0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'disponibles al público \'\'\'\'\'afectado \'\'\'\'\'deberá valorar \'\'\'\'\'el alcance de la violación, \'\'\'\'\'evaluar \'\'\'\'\'su gravedad y \'\'\'\'\'considerar \'\'\'\'\'si es necesario notificarla al abonado afectado y a la autoridad nacional competente, teniendo en cuenta las normas pertinentes establecidas por la autoridad nacional competente de conformidad con el apartado \'\'\'\'\'4.\'\'\'\'\''),('k','l',2,2,5,'066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('k','l',2,2,5,'0432','0432','0432','es','Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas <s>afectado </s>notificará \'\'\'\'\'la \'\'\'\'\'violación al abonado <s>afectado </s>y a la autoridad nacional competente sin dilaciones indebidas.'),('k','l',2,2,5,'021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco).'),('k','l',1,2,5,'06:26@B','06:26@B','06:26@B','es','\'\'\'\'\'(41) \'\'\'\'\'El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, \'\'\'\'\'asegurando \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución <s>maliciosa </s>de \'\'\'\'\'códigos maliciosos, \'\'\'\'\'los ataques de \'\'\'\'\'\"denegación \'\'\'\'\'de \'\'\'\'\'servicio\" \'\'\'\'\'y los daños a los sistemas informáticos y de comunicación electrónica.'),('k','l',2,2,5,'043@A','043@A','043@A','es','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros <s>se </s>asegurarán <s>de </s>que la autoridad nacional competente \'\'\'\'\'esté facultada para \'\'\'\'\'establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea \'\'\'\'\'obligatorio \'\'\'\'\'que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos \'\'\'\'\'personales, \'\'\'\'\'sobre \'\'\'\'\'el formato \'\'\'\'\'que debe adoptar dicha \'\'\'\'\'notificación y \'\'\'\'\'sobre la manera de llevarla a cabo.'),('k','l',2,2,5,'15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales, dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la \'\'\'\'\'facultad \'\'\'\'\'de obtener cualquier información pertinente que pudieran necesitar para supervisar y \'\'\'\'\'aplicar \'\'\'\'\'las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('k','l',0,2,5,'15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('k','l',2,2,5,'153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('k','l',2,2,5,'042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('k','l',2,2,5,'061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3, 5 y \'\'\'\'\'7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible para el público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('k','l',2,2,5,'022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('k','l',0,2,5,'15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento');
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INSERT INTO `tp_text` VALUES ('a',0,0,1,'09','en','Article 9 − Obligation of transparency'),('a',2,0,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('a',2,0,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('a',2,0,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('a',2,0,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('a',2,0,1,'095','en','5. In the light of market and technological developments, Annex II may be amended in accordance with the procedure referred to in Article 14(3).'),('a',0,0,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('a',2,0,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('a',2,0,1,'1212','en','Operators may be required inter alia:'),('a',2,0,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('a',2,0,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('a',2,0,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('a',2,0,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('a',2,0,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('a',2,0,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including duct, building or mast sharing;'),('a',2,0,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('a',2,0,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('a',2,0,1,'1212i','en','(i) to interconnect networks or network facilities.'),('a',2,0,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('a',2,0,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('a',2,0,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('a',2,0,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('a',2,0,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('a',2,0,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('a',2,0,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('a',2,0,1,'1221f','en','(f) the provision of pan-European services.'),('a',3,0,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('a',0,0,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('a',2,0,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('a',2,0,3,'0812','en','Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities take the utmost account of the desirability of making regulations technologically neutral.'),('a',2,0,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('a',2,0,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('a',2,0,3,'082a','en','(a) ensuring that users, including disabled users, derive maximum benefit in terms of choice, price, and quality;'),('a',2,0,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector;'),('a',2,0,3,'082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('a',2,0,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('a',2,0,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('a',2,0,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('a',2,0,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('a',2,0,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('a',2,0,3,'083d','en','(d) cooperating with each other and with the Commission in a transparent manner to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('a',2,0,3,'084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('a',2,0,3,'084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('a',2,0,3,'084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('a',2,0,3,'084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('a',2,0,3,'084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('a',2,0,3,'084e','en','(e) addressing the needs of specific social groups, in particular disabled users; and'),('a',2,0,3,'084f','en','(f) ensuring that the integrity and security of public communications networks are maintained.'),('a',0,0,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('a',2,0,3,'091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('a',2,0,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with the Decision No 676/2002/EC (Radio Spectrum Decision).'),('a',2,0,3,'093','en','3. Member States may make provision for undertakings to transfer rights to use radio frequencies with other undertakings.'),('a',2,0,3,'094','en','4. Member States shall ensure that an undertaking\'s intention to transfer rights to use radio frequencies is notified to the national regulatory authority responsible for spectrum assignment and that any transfer takes place in accordance with procedures laid down by the national regulatory authority and is made public. National regulatory authorities shall ensure that competition is not distorted as a result of any such transaction. Where radio frequency use has been harmonised through the application of Decision No 676/2002/EC (Radio Spectrum Decision) or other Community measures, any such transfer shall not result in change of use of that radio frequency.'),('a',0,0,4,'20','en','Article 20 − Contracts'),('a',2,0,4,'201','en','1. Paragraphs 2, 3 and 4 apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 93/13/EC, and national rules in conformity with Community law.'),('a',2,0,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection and/or access to the public telephone network, consumers have a right to a contract with an undertaking or undertakings providing such services. The contract shall specify at least:'),('a',2,0,4,'2021a','en','(a) the identity and address of the supplier;'),('a',2,0,4,'2021b','en','(b) services provided, the service quality levels offered, as well as the time for the initial connection;'),('a',2,0,4,'2021c','en','(c) the types of maintenance service offered;'),('a',2,0,4,'2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('a',2,0,4,'2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract;'),('a',2,0,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met; and'),('a',2,0,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34.'),('a',2,0,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('a',2,0,4,'203','en','3. Where contracts are concluded between consumers and electronic communications services providers other than those providing connection and/or access to the public telephone network, the information in paragraph 2 shall also be included in such contracts. Member States may extend this obligation to cover other end-users.'),('a',2,0,4,'204','en','4. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of proposed modifications in the contractual conditions. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('a',0,0,4,'21','en','Article 21 − Transparency and publication of information'),('a',2,0,4,'211','en','1. Member States shall ensure that transparent and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of publicly available telephone services is available to end-users and consumers, in accordance with the provisions of Annex II.'),('a',2,0,4,'212','en','2. National regulatory authorities shall encourage the provision of information to enable end-users, as far as appropriate, and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of, for instance, interactive guides.'),('a',0,0,4,'22','en','Article 22 − Quality of service'),('a',2,0,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications services to publish comparable, adequate and up-to-date information for end-users on the quality of their services. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('a',2,0,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('a',0,0,4,'28','en','Article 28 − Non-geographic numbers'),('a',2,0,4,'281','en','Member States shall ensure that end-users from other Member States are able to access non-geographic numbers within their territory where technically and economically feasible, except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas.'),('a',0,0,4,'33','en','Article 33 − Consultation with interested parties'),('a',2,0,4,'331','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('a',2,0,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('a',0,0,4,'34','en','Article 34 − Out-of-court dispute resolution'),('a',2,0,4,'341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes, involving consumers, relating to issues covered by this Directive. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('a',2,0,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('a',2,0,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('a',2,0,4,'344','en','4. This Article is without prejudice to national court procedures.'),('a',0,0,5,'02','en','Article 2 − Definitions'),('a',2,0,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('a',2,0,5,'022','en','The following definitions shall also apply:'),('a',2,0,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('a',2,0,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('a',2,0,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('a',2,0,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('a',2,0,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication in real time;'),('a',2,0,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('a',2,0,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('a',2,0,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('a',0,0,5,'04','en','Article 4 − Security'),('a',2,0,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('a',2,0,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('a',0,0,5,'05','en','Article 5 − Confidentiality of the communications'),('a',2,0,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('a',2,0,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('a',2,0,5,'053','en','3. Member States shall ensure that the use of electronic communications networks to store information or to gain access to information stored in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('a',0,0,5,'06','en','Article 6 − Traffic data'),('a',2,0,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('a',2,0,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('a',2,0,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('a',2,0,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('a',2,0,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('a',2,0,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('a',0,0,5,'14','en','Article 14 − Technical features and standardisation'),('a',2,0,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('a',2,0,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('a',2,0,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('a',0,0,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('a',2,0,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('a',2,0,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('a',2,0,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('a',0,0,5,'18','en','Article 18 − Review'),('a',2,0,5,'181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('b',0,1,1,'09','en','Article 9 − Obligation of transparency'),('b',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('b',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('b',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('b',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b',2,1,1,'1212','en','Operators may be required inter alia:'),('b',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('b',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('b',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('b',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('b',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('b',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('b',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('b',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('b',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('b',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('b',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('b',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('b',3,1,2,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('b',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('b',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('b',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('b',2,1,3,'082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('b',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b',2,1,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('b',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b',2,1,3,'084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b',2,1,3,'084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b',2,1,3,'084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b',2,1,3,'084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b',2,1,3,'084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b',2,1,3,'084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b',2,1,3,'084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('b',2,1,3,'084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('b',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('b',2,1,3,'091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('b',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('b',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('b',2,1,3,'0932a','en','(a) avoid harmful interference,'),('b',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('b',2,1,3,'0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('b',2,1,3,'0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('b',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands open to electronic communications. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('b',2,1,3,'0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.'),('b',2,1,3,'0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('b',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.'),('b',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('b',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('b',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:'),('b',2,1,3,'09@C1a','en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;'),('b',2,1,3,'09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('b',2,1,3,'09@C1c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('b',2,1,3,'09@C1d','en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.'),('b',2,1,3,'09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].'),('b',1,2,4,'20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('b',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('b',0,2,4,'20','en','Article 20 − Contracts'),('b',2,2,4,'201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('b',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('b',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('b',2,2,4,'2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('b',2,2,4,'2021c','en','(c) the types of maintenance service offered;'),('b',2,2,4,'2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('b',2,2,4,'2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('b',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b',2,2,4,'2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('b',2,2,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('b',2,2,4,'203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('b',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('b',2,2,4,'205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('b',2,2,4,'206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('b',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('b',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('b',2,2,4,'211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('b',2,2,4,'212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('b',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b',2,2,4,'214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('b',2,2,4,'215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('b',2,2,4,'216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b',0,2,4,'22','en','Article 22 − Quality of service'),('b',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b',2,2,4,'223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b',0,2,4,'28','en','Article 28 − Access to numbers and services'),('b',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('b',2,2,4,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('b',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('b',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('b',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('b',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('b',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('b',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('b',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('b',2,2,4,'3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('b',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('b',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.'),('b',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b',0,2,5,'02','en','Article 2 − Definitions'),('b',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('b',2,2,5,'022','en','The following definitions shall also apply:'),('b',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('b',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('b',0,2,5,'04','en','Article 4 − Security of processing'),('b',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b',2,2,5,'043','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('b',2,2,5,'0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('b',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('b',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b',0,2,5,'06','en','Article 6 − Traffic data'),('b',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('b',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('b',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('b',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('b',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('b',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('b',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('b',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('b',0,2,5,'18','en','Article 18 − Review'),('b',2,2,5,'181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('c',0,1,1,'09','en','Article 9 − Obligation of transparency'),('c',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('c',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('c',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('c',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('c',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the national regulatory authorities.'),('c',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('c',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('c',2,1,1,'1212','en','Operators may be required inter alia:'),('c',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('c',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('c',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('c',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('c',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('c',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('c',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('c',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('c',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('c',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('c',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('c',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('c',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('c',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('c',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('c',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('c',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('c',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('c',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('c',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('c',3,1,2,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('c',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('c',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('c',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('c',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('c',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('c',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('c',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('c',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('c',2,1,3,'082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('c',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('c',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('c',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('c',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('c',2,1,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('c',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('c',2,1,3,'084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('c',2,1,3,'084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('c',2,1,3,'084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('c',2,1,3,'084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('c',2,1,3,'084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('c',2,1,3,'084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('c',2,1,3,'084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('c',2,1,3,'084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice as contractually agreed between the provider and the subscriber. Nothing in that principle, nor the presence in or absence from any contract of any mention of that principle, shall have the effect of setting aside the provisions of Directive 2001/29/EC of the European Parliament and of the Council of 22 May 2001 on the harmonisation of certain aspects of copyright and related rights in the information society (OJ L 167, 22.6.2001, p. 10.).'),('c',2,1,3,'084g@A','en','(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the sectors concerned with the protection and the promotion of lawful content over electronic communications networks and services.'),('c',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('c',2,1,3,'091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('c',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('c',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('c',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('c',2,1,3,'0932a','en','(a) avoid harmful interference,'),('c',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('c',2,1,3,'0932c','en','(c) ensure efficient use of radio frequencies, including the maximisation of radio frequency sharing where possible; or'),('c',2,1,3,'0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('c',2,1,3,'0932d@A','en','(da) take account of international and regional spectrum organisations and respect internationally agreed frequency plans, or'),('c',2,1,3,'0932d@B','en','(db) safeguard efficient use of spectrum.'),('c',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available to electronic communications as identified in their national frequency allocation tables and in the ITU Radio Regulations. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('c',2,1,3,'0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.'),('c',2,1,3,'0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('c',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.'),('c',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('c',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('c',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:'),('c',2,1,3,'09@C1a','en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;'),('c',2,1,3,'09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('c',2,1,3,'09@C1c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('c',2,1,3,'09@C1d','en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.'),('c',2,1,3,'09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the national regulatory authorities.'),('c',1,2,4,'20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('c',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('c',0,2,4,'20','en','Article 20 − Contracts'),('c',2,2,4,'201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('c',2,2,4,'20211','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('c',2,2,4,'20211a','en','(a) the identity and address of the supplier;'),('c',2,2,4,'20211b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('c',2,2,4,'20211c','en','(c) the types of maintenance service offered;'),('c',2,2,4,'20211d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('c',2,2,4,'20211e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including any charges related to portability of numbers and other identifiers and any charges that will be levied due to involvement of subsidised equipment;'),('c',2,2,4,'20211f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('c',2,2,4,'20211g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('c',2,2,4,'20211h','en','(h) the action to be taken by the undertaking providing connection and/or services in order to respect the confidentiality of subscribers\' personal data and the action that might be taken in reaction to security or integrity incidents or threats and vulnerabilities, and any compensation arrangements which apply if security or integrity incidents occur.'),('c',2,2,4,'2021@A','en','The contract shall also include relevant information on the legally permissible uses of electronic communications networks and the means of protection against risks to privacy and personal data referred to in Article 21(4a).'),('c',2,2,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('c',2,2,4,'203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('c',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('c',2,2,4,'205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('c',2,2,4,'206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('c',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications to the detriment of the subscriber in the contractual conditions proposed by operators in reliance on a term in the contract allowing unilateral changes. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions. If the contract does not contain a term enabling the operator to unilaterally alter the contract the notice shall inform the subscriber of the right to refuse to accept the proposed modification and to maintain the contract unchanged.'),('c',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('c',2,2,4,'211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('c',2,2,4,'212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('c',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market.'),('c',2,2,4,'214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('c',2,2,4,'215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('c',0,2,4,'22','en','Article 22 − Quality of service'),('c',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('c',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('c',2,2,4,'223','en','3. In order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably restricted, national regulatory authorities may adopt minimum quality of service requirements. National regulatory authorities may consider a limitation imposed by the operator on the ability of users to access or distribute lawful content or to run lawful applications and services of their choice to be unreasonable if it discriminates according to source, destination, content or type of application, and is not duly justified by the operator.'),('c',0,2,4,'28','en','Article 28 − Access to numbers and services'),('c',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('c',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('c',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse. Member States shall make the decision to block access to certain numbers or services subject to judicial review.'),('c',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('c',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('c',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('c',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('c',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('c',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('c',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('c',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('c',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('c',2,2,4,'3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('c',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('c',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('c',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('c',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('c',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('c',1,2,5,'043:29','en','(29) A serious breach of security resulting in the loss or compromising of personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The national regulatory authority should consider and determine the seriousness of the breach and should require the provider where appropriate to notify without undue delay the subscribers directly affected by the breach.'),('c',1,2,5,'15@A:30@A','en','(30a) When implementing the measures for transposing Directive 2002/58/EC, the authorities and courts of the Member States must not only interpret their national law in a manner consistent with that Directive but also make sure that they do not rely on an interpretation of it which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('c',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('c',0,2,5,'02','en','Article 2 − Definitions'),('c',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('c',2,2,5,'022','en','The following definitions shall also apply:'),('c',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('c',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('c',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('c',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('c',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('c',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('c',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('c',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('c',0,2,5,'04','en','Article 4 − Security of processing'),('c',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('c',2,2,5,'041@A','en','1a. Without prejudice to the provisions of Directives 95/46/EC and 2006/24/EC, these measures shall include:'),('c',2,2,5,'041@A1','en','- appropriate technical and organisational measures to ensure that personal data may be accessed only by authorised personnel and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure;'),('c',2,2,5,'041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage, interference with or hindering of its functioning or availability, including inter alia the distribution of unsolicited or fraudulent electronic communication messages;'),('c',2,2,5,'041@A3','en','- a security policy with respect to the processing of personal data;'),('c',2,2,5,'041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of the electronic communication service, which shall include regular monitoring for security breaches;'),('c',2,2,5,'041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described in the fourth indent, and a process for taking preventive, corrective and mitigating action against security incidents that may lead to a security breach.'),('c',2,2,5,'041@B','en','1b. National regulatory authorities shall have the power to audit the measures taken by providers of publicly available electronic communication services and of information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('c',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('c',2,2,5,'043','en','3. In case of a serious breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, and any company providing services to consumers over the Internet which is the data controller and the provider of information society services, shall, without undue delay, notify the national regulatory authority of such a breach. The notification to the national regulatory authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('c',2,2,5,'043@A1','en','3a. The national regulatory authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the national regulatory authority shall require the provider of publicly available electronic communications service and the provider of information society services to appropriately notify without undue delay the subscribers directly affected by the breach. The notification shall contain the information set out in paragraph 3.'),('c',2,2,5,'043@A2','en','The notification of a serious breach may be postponed in cases where it may undermine the progress of a criminal investigation into that breach.'),('c',2,2,5,'043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('c',2,2,5,'043@C','en','3c. The breach shall not be determined to be serious and the provider of publicly available electronic communication services and the provider of information society services shall be exempt from the requirement to notify or provide notification to subscribers, if it can be demonstrated that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures, including but not limited to appropriate encryption technologies, which render the data unintelligible in the event of accidental or unlawful loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed, or of other appropriate technological protection measures which render the personal data available in case of accidental or unlawful loss.'),('c',2,2,5,'0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3c, the Commission shall, following consultation with the European Data Protection Supervisor and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to the information and notification requirements referred to in paragraph 3a.'),('c',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('c',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('c',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('c',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('c',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user, either directly or indirectly by means of any kind of storage medium, is prohibited unless the subscriber or user concerned has given his prior consent and is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('c',0,2,5,'06','en','Article 6 − Traffic data'),('c',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('c',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('c',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('c',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('c',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('c',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('c',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('c',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('c',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('c',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('c',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('c',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, and protection of the rights and freedoms of others, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('c',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('c',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('c',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('c',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('c',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('c',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('c',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('c',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('c',0,2,5,'18','en','Article 18 − Review'),('c',2,2,5,'181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('d',0,1,1,'09','en','Article 9 − Obligation of transparency'),('d',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('d',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('d',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('d',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('d',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('d',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('d',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('d',2,1,1,'1212','en','Operators may be required inter alia:'),('d',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('d',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('d',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('d',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('d',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('d',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('d',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('d',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('d',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('d',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('d',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('d',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('d',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('d',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('d',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('d',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('d',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('d',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('d',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('d',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('d',3,1,2,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('d',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('d',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('d',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('d',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('d',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('d',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('d',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('d',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('d',2,1,3,'082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('d',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('d',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('d',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('d',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('d',2,1,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('d',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('d',2,1,3,'084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('d',2,1,3,'084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('d',2,1,3,'084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('d',2,1,3,'084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('d',2,1,3,'084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('d',2,1,3,'084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('d',2,1,3,'084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('d',2,1,3,'084g','en','(g) applying the principle that end-users should be able to access any lawful applications and/or services of their choice.'),('d',2,1,3,'084g@A','en','(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors concerned for the purposes of the protection and the promotion of lawful content over electronic communications networks and services.'),('d',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('d',2,1,3,'091','en','1. Given that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.'),('d',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('d',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('d',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('d',2,1,3,'0932a','en','(a) avoid harmful interference,'),('d',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('d',2,1,3,'0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('d',2,1,3,'0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.'),('d',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency band available to electronic communication services as identified in their national frequency allocation tables and in the International Telecommunication Union (ITU) Regulations. The Member States may, however, provide for proportionate and non-discriminatory measures for the types of electronic communications services to be provided.'),('d',2,1,3,'0942','en','Measures that require an electronic communications service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of education and cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('d',2,1,3,'0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services or to avoid harmful interference.'),('d',2,1,3,'095','en','5. Member States shall regularly review the necessity of the general interest objectives referred to in paragraphs 3 and 4.'),('d',2,1,3,'095@A','en','5a. It shall lie within the competence of the Member States to define the scope, nature and duration of measures intended for the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism in accordance with their national law.'),('d',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('d',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('d',2,1,3,'09@C11','en','In order to contribute to the development of the internal market and without prejudice to Article 8a, for the achievement of the principles of this Article, the Commission may adopt appropriate technical implementing measures to:'),('d',2,1,3,'09@C11A','en','(-a) harmonise the rules relating to the availability and efficient use of radio frequencies in accordance with Article 9;'),('d',2,1,3,'09@C11B','en','(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies;'),('d',2,1,3,'09@C11a','en','(a) identify the bands for which usage rights may be directly transferred or leased between undertakings, without prejudice to Article 9b(1), excluding radio frequencies intended by Member States to be used for broadcasting services;'),('d',2,1,3,'09@C11b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('d',2,1,3,'09@C11c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('d',2,1,3,'09@C1@A','en','These implementing measures shall be without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, in particular general interest objectives relating to content regulation and audio-visual policy.'),('d',2,1,3,'09@C2','en','Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). In the implementation of the provisions of points (a) to (c) of this paragraph, the Commission may be assisted by the RSPC.'),('d',1,2,4,'20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of lawful content or applications is not unreasonably restricted.'),('d',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('d',0,2,4,'20','en','Article 20 − Contracts'),('d',2,2,4,'201','en','1. This Article shall apply without prejudice to Community rules on consumer protection and other rules on transparency in the provision of media services, in particular Directives 89/552/EEC, 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('d',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('d',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('d',2,2,4,'2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('d',2,2,4,'2021c','en','(c) the types of maintenance service offered;'),('d',2,2,4,'2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('d',2,2,4,'2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('d',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('d',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('d',2,2,4,'2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, or in relation to the use of the service to commit unlawful acts.'),('d',2,2,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('d',2,2,4,'203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('d',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('d',2,2,4,'205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute content or run any application or service of their choice.'),('d',2,2,4,'206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('d',2,2,4,'206@A','en','6a. Member States shall ensure that subscribers are clearly notified in the event of repeated breaches of copyright and related rights so that they are able to cease their unlawful activities.'),('d',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('d',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('d',2,2,4,'211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('d',2,2,4,'212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('d',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('d',2,2,4,'214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('d',2,2,4,'215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('d',2,2,4,'216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('d',0,2,4,'22','en','Article 22 − Quality of service'),('d',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('d',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('d',2,2,4,'223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('d',0,2,4,'28','en','Article 28 − Access to numbers and services'),('d',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('d',2,2,4,'2811a','en','(a) end-users are able to access and use lawful services, including information society services, provided within the Community; and'),('d',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('d',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of unlawful and harmful activity or misuse.'),('d',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('d',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('d',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('d',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('d',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('d',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('d',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('d',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('d',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('d',2,2,4,'3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('d',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('d',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('d',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('d',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('d',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all fundamental rights of individuals under the Charter of Fundamental Rights of the European Union are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('d',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.'),('d',1,2,5,'15@A:30@A','en','(30a) When implementing measures adopted to transpose Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with this Directive, but also ensure that they do not rely on an interpretation of this Directive which would conflict with fundamental rights or with other general principles of Community law, such as the principle of proportionality.'),('d',1,2,5,'04:31','en','(31) Provision should be made for implementing measures to establish a common set of requirements to achieve an adequate level of privacy protection and security of personal data transmitted or processed in connection with the lawful use of electronic communications networks in the internal market.'),('d',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('d',0,2,5,'02','en','Article 2 − Definitions'),('d',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('d',2,2,5,'022','en','The following definitions shall also apply:'),('d',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('d',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('d',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('d',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('d',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('d',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('d',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('d',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('d',0,2,5,'04','en','Article 4 − Security of processing'),('d',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('d',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('d',2,2,5,'043','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('d',2,2,5,'0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('d',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('d',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('d',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit the listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1) and the Charter of Fundamental Rights of the European Union. This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('d',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('d',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('d',0,2,5,'06','en','Article 6 − Traffic data'),('d',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('d',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('d',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('d',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('d',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('d',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('d',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('d',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('d',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('d',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('d',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('d',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system or the protection of the rights and freedoms of others, as referred to in Article 13(1) of Directive 95/46/EC. To this end, the Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Articles 6(1) and (2) of the Treaty on European Union.'),('d',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('d',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('d',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('d',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('d',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('d',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('d',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('d',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('d',0,2,5,'18','en','Article 18 − Review'),('d',2,2,5,'181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('e',0,1,1,'09','en','Article 9 − Obligation of transparency'),('e',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('e',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('e',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('e',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('e',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the national regulatory authorities.'),('e',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('e',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('e',2,1,1,'1212','en','Operators may be required inter alia:'),('e',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('e',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('e',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('e',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('e',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('e',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('e',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('e',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('e',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('e',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('e',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('e',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('e',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('e',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('e',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('e',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('e',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('e',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('e',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('e',3,1,2,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('e',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('e',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('e',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('e',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('e',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('e',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('e',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('e',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('e',2,1,3,'082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('e',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('e',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('e',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('e',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('e',2,1,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('e',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('e',2,1,3,'0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('e',2,1,3,'0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('e',2,1,3,'0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('e',2,1,3,'0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('e',2,1,3,'0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('e',2,1,3,'0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('e',2,1,3,'0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('e',2,1,3,'0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('e',2,1,3,'084@A','en','4a.The national regulatory authorities shall aim at creating the proper regulatory environment for competitive investment in new access networks, which constitutes a unique opportunity for innovation and for platform-based competition paving the way to deregulation. Such a regulatory environment should, inter alia:'),('e',2,1,3,'084@Aa','en','(a) be predictable for a period consistent with the time needed for the profitability of heavy investments;'),('e',2,1,3,'084@Ab','en','(b) aim at the maximum geographical reach of platform-based competition;'),('e',2,1,3,'084@Ac','en','(c) enable competitive advantage to be derived from faster geographical roll out; thus encouraging network deployments;'),('e',2,1,3,'084@Ad','en','(d) attract resources from financial markets for high upfront investments in new access networks; and'),('e',2,1,3,'084@Ae','en','(e) allow flexible commercial agreements on investments and risk-sharing between new access networks operators.'),('e',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('e',2,1,3,'091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria. In so doing, Member States shall respect international agreements and may take public policy considerations into account.'),('e',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof, which can contribute to realisation of economy scales and the interoperability of services for the consumer benefit and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('e',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Articles 9c and 9d, Member States shall, insofar as possible, facilitate the use of all types of radio network or wireless access technology in the radio frequency bands allocated to electronic communications services, in accordance with their respective national frequency plan and the ITU Radio Regulations.'),('e',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('e',2,1,3,'0932a','en','(a) avoid harmful interference,'),('e',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('e',2,1,3,'0932c','en','(c) comply with an obligation under an international agreement relating to the use of frequencies or the ITU Radio Regulations,'),('e',2,1,3,'0932c@A','en','(ca) safeguard efficient use of spectrum, or'),('e',2,1,3,'0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('e',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph, Member States shall, insofar as possible, facilitate the use of all types of electronic communications services in the radio frequency bands open to electronic communications, in accordance with their respective national frequency plan and the ITU Radio Regulations. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('e',2,1,3,'0942','en','Restrictions that require an electronic communications service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the provision of universal or public services, the promotion of social, regional or territorial cohesion, the efficient use of radio frequencies and the effective management of spectrum to take into account international commitments and practices or the promotion of cultural and linguistic diversity and media pluralism.'),('e',2,1,3,'0943','en','A restriction which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services or to ensure the fulfilment of a general interest as defined in national legislation in conformity with Community law, such as the promotion of cultural and linguistic diversity and media pluralism.'),('e',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4. It lies within the competence of the Member States to define the scope and nature of any exception.'),('e',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('e',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('e',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:'),('e',2,1,3,'09@C1a','en','(a) identify and recommend the bands for which usage rights may be transferred or leased between undertakings, including frequencies planned by Member States for certain services which, as a result of technological development, will make full use of the digital dividend but excluding frequencies planned by Member States for broadcasting services;'),('e',2,1,3,'09@C1d','en','(d) create an exception to the principle of service or technology neutrality, as well as to harmonise the scope and nature of any exceptions to the principle of service or technology neutrality in accordance with paragraphs Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism including broadcasting services and having regard to the need for better access to the information society for all citizens.'),('e',1,2,4,'20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('e',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('e',0,2,4,'20','en','Article 20 − Contracts'),('e',2,2,4,'201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('e',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('e',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('e',2,2,4,'2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('e',2,2,4,'2021c','en','(c) the types of maintenance service offered;'),('e',2,2,4,'2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('e',2,2,4,'2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('e',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('e',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('e',2,2,4,'2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('e',2,2,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('e',2,2,4,'203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('e',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('e',2,2,4,'205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('e',2,2,4,'206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('e',2,2,4,'206@A','en','6a. Member States shall ensure freedom of choice for consumers and shall provide an adequate level of protection against products that unduly restrict that freedom, such as contracts of unreasonably long duration, product tying, and fees or penalties for changing provider.'),('e',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('e',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('e',2,2,4,'211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to date information on applicable prices and tariffs, and on standard terms and conditions, is available to end-users and consumers, in accordance with the provisions of Annex II. Such information shall be published in an easily accessible form.'),('e',2,2,4,'212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('e',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('e',2,2,4,'214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('e',2,2,4,'215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('e',2,2,4,'216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('e',0,2,4,'22','en','Article 22 − Quality of service'),('e',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('e',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('e',2,2,4,'223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('e',0,2,4,'28','en','Article 28 − Access to numbers and services'),('e',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('e',2,2,4,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('e',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('e',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('e',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('e',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('e',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('e',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('e',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('e',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('e',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by users in general and by disabled end-users in particular. Due consideration shall be taken of the policy objectives and regulatory principles set out in Article 8 of Directive 2002/21/EC.'),('e',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3) (f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('e',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('e',2,2,4,'3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('e',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('e',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('e',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('e',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('e',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('e',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.'),('e',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('e',0,2,5,'02','en','Article 2 − Definitions'),('e',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('e',2,2,5,'022','en','The following definitions shall also apply:'),('e',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('e',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('e',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('e',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('e',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('e',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('e',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('e',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('e',0,2,5,'04','en','Article 4 − Security of processing'),('e',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('e',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('e',2,2,5,'043','en','3. In case of a serious breach of security leading to the accidental, unauthorised disclosure of or access to personal data that have not been rendered unintelligible by technological means, transmitted, stored or otherwise processed in the course of the provision of publicly available electronic communications services in the Community, which is likely to cause significant harm to subscribers, the provider of the public or private electronic communications services whose subscribers may be affected by the breach, shall without undue delay, notify the subscriber concerned and the national regulatory authority of the Member State in which the service has been provided of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('e',2,2,5,'0441','en','4. In order to ensure harmonised and proportional implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission shall, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), the relevant stakeholders and the European Data Protection Supervisor , adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article. '),('e',2,2,5,'0442','en','Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2).'),('e',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('e',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('e',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('e',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('e',0,2,5,'06','en','Article 6 − Traffic data'),('e',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('e',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('e',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('e',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('e',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('e',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('e',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('e',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('e',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('e',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('e',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('e',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('e',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('e',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('e',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('e',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('e',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('e',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('e',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('e',2,2,5,'15@A42','en','Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a(2).'),('e',0,2,5,'18','en','Article 18 − Review'),('e',2,2,5,'181','en','The Commission shall submit to the European Parliament and the Council, not later than two years after the entry into force of this Directive, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications, and the use of personal data by third parties - public or private - for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of that report, any changes in the sector, and the Treaty of Lisbon, in particular the new competences in matters of data protection as laid down in Article 16 of the Treaty on the Functioning of the European Union, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('f',0,1,1,'09','en','Article 9 − Obligation of transparency'),('f',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('f',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('f',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('f',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('f',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('f',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('f',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('f',2,1,1,'1212','en','Operators may be required inter alia:'),('f',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('f',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('f',2,1,1,'1212b@A','en','(ba) to conclude radio access network sharing agreements to cover remote and or non-profitable areas in order to offer and give access to multiple choices of services throughout the territory of each Member State for the benefit of the consumers and the environment;'),('f',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('f',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('f',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('f',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('f',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('f',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('f',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('f',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('f',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('f',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('f',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;'),('f',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('f',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('f',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('f',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('f',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('f',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('f',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission may, in agreement with NRAs, be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”).'),('f',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('f',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('f',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('f',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('f',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('f',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('f',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;'),('f',2,1,3,'082c','en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and'),('f',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('f',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('f',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('f',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('f',2,1,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('f',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('f',2,1,3,'084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('f',2,1,3,'084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('f',2,1,3,'084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('f',2,1,3,'084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('f',2,1,3,'084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('f',2,1,3,'084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('f',2,1,3,'084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('f',2,1,3,'084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('f',2,1,3,'084g@A','en','(ga) ensuring cooperation between undertakings providing electronic communications networks and services and the relevant sectors, for the protection and promotion of lawful content in connection with those networks and services.'),('f',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('f',2,1,3,'091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria and that the allocation and assignment of radiofrequency spectrum by national regulatory authorities ensures effective competition, taking into consideration their respective national radiofrequency plans and the prior decisions of international organisations dealing with radiofrequency spectrum management.'),('f',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies, where practicable, across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision), taking into consideration their respective national radiofrequency plans and the prior decisions of international organisations dealing with radiofrequency spectrum management.'),('f',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('f',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('f',2,1,3,'0932a','en','(a) avoid harmful interference,'),('f',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('f',2,1,3,'0932b@A','en','(ba) avoid distortions of competition,'),('f',2,1,3,'0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('f',2,1,3,'0932d','en','(d) comply with a restriction in accordance with paragraph 4 below, including restrictions to ensure the promotion of cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism.'),('f',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands open to electronic communications. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('f',2,1,3,'0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.'),('f',2,1,3,'0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('f',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.'),('f',2,1,3,'095@A','en','5a. The Member States shall have competence to define the scope, nature and duration of restrictions to promote cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, in accordance with their national law.'),('f',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('f',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('f',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may, in agreement with the NRAs, recommend appropriate implementing measures to:'),('f',2,1,3,'09@C1a','en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;'),('f',2,1,3,'09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('f',2,1,3,'09@C1c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;'),('f',2,1,3,'09@C1d','en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles. All exceptions shall be in accordance with Article 9(3) and (4).'),('f',2,1,3,'09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].'),('f',1,2,4,'20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('f',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('f',0,2,4,'20','en','Article 20 − Contracts'),('f',2,2,4,'201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('f',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('f',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('f',2,2,4,'2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;'),('f',2,2,4,'2021c','en','(c) the types of maintenance service offered;'),('f',2,2,4,'2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('f',2,2,4,'2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('f',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('f',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('f',2,2,4,'2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('f',2,2,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('f',2,2,4,'203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('f',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('f',2,2,4,'205','en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.'),('f',2,2,4,'206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.'),('f',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('f',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('f',2,2,4,'211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('f',2,2,4,'212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('f',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('f',2,2,4,'214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('f',2,2,4,'215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('f',2,2,4,'216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('f',0,2,4,'22','en','Article 22 − Quality of service'),('f',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('f',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('f',2,2,4,'223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('f',0,2,4,'28','en','Article 28 − Access to numbers and services'),('f',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('f',2,2,4,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('f',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('f',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('f',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('f',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('f',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('f',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('f',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('f',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('f',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('f',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('f',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('f',2,2,4,'3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('f',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('f',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('f',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('f',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('f',1,2,5,'01:26@A','en','(26a) This Directive provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communication sector and to ensure the free movement of such data and of electronic communication equipment and services in the Community.'),('f',1,2,5,'15@A:26@C','en','(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission shall involve all relevant European authorities and organisations (ENISA, EDPS and the Article 29 Working Party) as well as all relevant stakeholders, particularly in order to be informed on best available solutions, both technically and economically, appropriate for improving the implementation of this Directive.'),('f',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('f',1,2,5,'03:28@A1','en','(28a) For the purpose of this Directive, Internet Protocol addresses shall be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data.'),('f',1,2,5,'03:28@A2','en','Within the next two years the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.'),('f',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority or competent authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority shall require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.'),('f',1,2,5,'151:30@9','en','(30a) Article 15(1) of this Directive is to be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48 shall be without prejudice to this Directive or Directive 1995/46 where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States, which guarantee that these safeguards are respected.'),('f',1,2,5,'15@A:30@A','en','(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States shall not only interpret their national law in a manner consistent with that Directive but also make sure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('f',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('f',0,2,5,'02','en','Article 2 − Definitions'),('f',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('f',2,2,5,'022','en','The following definitions shall also apply:'),('f',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('f',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('f',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('f',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('f',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('f',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('f',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('f',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('f',0,2,5,'04','en','Article 4 − Security of processing'),('f',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('f',2,2,5,'041@A','en','1a. Without prejudice to the provisions of Directive 95/46/EC and 2006/24/EC these measures shall include:'),('f',2,2,5,'041@A1','en','- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for strictly legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure;'),('f',2,2,5,'041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;'),('f',2,2,5,'041@A3','en','- a security policy with respect to the processing of personal data;'),('f',2,2,5,'041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and'),('f',2,2,5,'041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.'),('f',2,2,5,'041@B','en','1b. National regulatory authorities shall have the power to audit the measures taken by providers of publicly available electronic communication services and of information society services and issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('f',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('f',2,2,5,'0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, as well as any company operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('f',2,2,5,'0432','en','The provider of publicly available electronic communications services, as well as any company operating on the internet and providing services to the consumers which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to consumer\'s rights and interests.'),('f',2,2,5,'043@A1','en','3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority shall require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay the persons affected by the breach. The notification shall contain the elements described in paragraph 3.'),('f',2,2,5,'043@A2','en','The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.'),('f',2,2,5,'043@A3','en','In their annual reports providers shall notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.'),('f',2,2,5,'043@A4','en','National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a breach.'),('f',2,2,5,'043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('f',2,2,5,'043@C1','en','3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons concerned, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.'),('f',2,2,5,'043@C2','en','The technological protection measures in the event of accidental or unlawful loss, alteration, unauthorized disclosure of or access to personal data which are transmitted or stored would either render the data unintelligible to any third party, or in the event of accidental or unlawful loss the technological protection measures would render the personal data available to the provider of publicly available electronic communication services and the provider of information society services.'),('f',2,2,5,'04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3 a-c, the Commission shall, following consultation with the European Data Protection Supervisor, the relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraph 3a and 3b.'),('f',2,2,5,'04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed on best available solutions, both technically and economically, appropriate for improving the implementation of this Directive.'),('f',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('f',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('f',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('f',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('f',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user, either directly or indirectly by means of any kind of storage medium, is prohibited unless the subscriber or user concerned has given his/her prior consent, taking into account that respective browser settings constitute prior consent, and is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing and is offered the right to refuse such processing by data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic communication network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('f',0,2,5,'06','en','Article 6 − Traffic data'),('f',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('f',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('f',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility of withdrawing their consent for the processing of traffic data at any time.'),('f',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('f',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('f',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('f',2,2,5,'066@A','en','6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service, or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.'),('f',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('f',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features, including, without limitation, for the purpose of detecting, intercepting or preventing infringement of intellectual property rights by users, are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('f',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('f',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.). Such measures shall respect the principle of technology neutrality.'),('f',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('f',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('f',2,2,5,'151@B','en','1a. Providers of publicly available communications services and providers of Information society services shall notify the Independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant toArticle 15 par. 1, including the legal justification given and the legal procedure followed for each request; the Independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the established provisions, of national law, have not been followed.'),('f',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('f',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('f',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('f',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties - including penal sanctions, where appropriate - applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('f',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('f',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('f',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('f',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('f',0,2,5,'18','en','Article 18 − Review'),('f',2,2,5,'181','en','18. The Commission shall submit to the European Parliament and the Council, not later than two years after the entry into force of this Directive, after consulting the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications, and the use of personal data by third parties - public or private - for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and the Treaty of Lisbon, in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('g',0,1,1,'09','en','Article 9 − Obligation of transparency'),('g',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, restrictions on access to services and applications, traffic management policies, terms and conditions for supply and use, and prices.'),('g',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('g',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('g',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has been found to have SMP in a relevant market under Article 14 of the Framework Directive relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('g',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('g',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('g',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('g',2,1,1,'1212','en','Operators shall be required inter alia:'),('g',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('g',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('g',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('g',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('g',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('g',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;'),('g',2,1,1,'1212f@A','en','(fa) to provide third parties with a reference offer for the granting of access to ducts;'),('g',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('g',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('g',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('g',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('g',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('g',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('g',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;'),('g',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('g',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;'),('g',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition'),('g',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('g',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('g',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('g',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('g',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('g',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('g',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('g',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('g',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality, and that providers are compensated for any additional net cost that they can prove to have incurred as a result of the imposition of such public service obligations;'),('g',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;'),('g',2,1,3,'082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('g',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('g',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('g',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('g',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('g',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('g',2,1,3,'0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('g',2,1,3,'0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('g',2,1,3,'0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('g',2,1,3,'0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('g',2,1,3,'0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('g',2,1,3,'0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('g',2,1,3,'0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('g',2,1,3,'0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).'),('g',2,1,3,'084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('g',2,1,3,'084@Aa','en','(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;'),('g',2,1,3,'084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('g',2,1,3,'084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;'),('g',2,1,3,'084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging investment sharing and by ensuring appropriate risk sharing among the investor and those undertakings enjoying access to the new facilities;'),('g',2,1,3,'084@Ae','en','(d) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;'),('g',2,1,3,'084@Af','en','(e) imposing ex ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.'),('g',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('g',2,1,3,'091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Articles 8 and 8a. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.'),('g',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8a and 9c of this Directive, and with Decision No 676/2002/EC (Radio Spectrum Decision).'),('g',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technologies used for electronic communications services may be used in the radio frequency bands available for electronic communications services in accordance with the ITU Radio Regulations.'),('g',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technologies used for electronic communication services where this is necessary to:'),('g',2,1,3,'0932a','en','(a) avoid the possibility of harmful interference,'),('g',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('g',2,1,3,'0932b@A','en','(ba) ensure technical quality of service,'),('g',2,1,3,'0932c','en','(c) ensure maximisation of radio frequency sharing,'),('g',2,1,3,'0932c@A','en','(ca) safeguard the efficient use of radio frequencies,'),('g',2,1,3,'0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4 below.'),('g',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.'),('g',2,1,3,'0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('g',2,1,3,'0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('g',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.'),('g',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies after [date of transposition].'),('g',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('g',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8a, 9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:'),('g',2,1,3,'09@C1A','en','(-a) apply the radio spectrum action programme established pursuant to Article 8a(7);'),('g',2,1,3,'09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;'),('g',2,1,3,'09@C1b','en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;'),('g',2,1,3,'09@C1d','en','(d) identify the bands for which the principle of service neutrality shall apply;'),('g',2,1,3,'09@C2','en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).'),('g',1,2,4,'20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content, services or applications is not unreasonably restricted and, for instance, that unreasonable wholesale access terms are addressed.'),('g',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('g',0,2,4,'20','en','Article 20 − Contracts'),('g',2,2,4,'201','en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.'),('g',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:'),('g',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('g',2,2,4,'2021b','en','(b) (b) the services provided, any limitations on access to and/or use of certain services and content referred to in paragraph 5, the service quality levels offered, the time for the initial connection, as well as any limitations on the use of terminal equipment;'),('g',2,2,4,'2021c','en','(c) the types of maintenance service offered;'),('g',2,2,4,'2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;'),('g',2,2,4,'2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;'),('g',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('g',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('g',2,2,4,'2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.'),('g',2,2,4,'2022','en','Member States may extend these obligations to cover other end-users.'),('g',2,2,4,'203','en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.'),('g',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and thereafter.'),('g',2,2,4,'2051','en','5. Member States shall ensure, and enforce without delay where necessary, that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider, in particular technical and price- or tariff-related limitations, on their ability to:'),('g',2,2,4,'2051a','en','(a) access, use or distribute any content;'),('g',2,2,4,'2051b','en','(b) access or run any application or service of their choice; and/or'),('g',2,2,4,'2051c','en','(c) manage or use any content, service or application in their terminal equipment.'),('g',2,2,4,'2052','en','Such information shall be provided in a clear, comprehensive and easily accessible form.'),('g',2,2,4,'206','en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and thereafter of their obligations to respect copyright and related rights.'),('g',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions. This right may only be exercised when the modifications are disadvantageous to the subscriber.'),('g',2,2,4,'207@A','en','7a. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are expressly asked at the moment of concluding the contract whether and how they wish relevant information to be included in directory databases and whether they wish to exercise the option of having certain information included in the database but not disclosed to users of directory services.'),('g',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('g',2,2,4,'210','en','-1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 97/7/EC and 2005/29/EC, and to national rules that are in conformity with Community law.'),('g',2,2,4,'211','en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.'),('g',2,2,4,'212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.'),('g',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('g',2,2,4,'214','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.'),('g',2,2,4,'215','en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.'),('g',2,2,4,'216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may introduce guidelines, such as guidelines specifying the methodology or procedures.'),('g',0,2,4,'22','en','Article 22 − Quality of service'),('g',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities, after taking account of the views of interested parties, require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, with particular emphasis on information provided to disabled end-users concerning equivalent access. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('g',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('g',2,2,4,'2231','en','3. Member States shall ensure the transparency of services across networks, and shall avoid anti-competitive discrimination in services. In order to prevent degradation of service and slowing of traffic over networks, national regulatory authorities may, having consulted the [xxx] and the Commission, adopt minimum quality of service requirements for undertakings providing public communications networks.'),('g',2,2,4,'2232','en','Without prejudice to the first subparagraph, undertakings providing public communications networks shall be entitled to carry out reasonable network management.'),('g',2,2,4,'223@A','en','3a. In order to ensure that users\' ability to access or distribute lawful content or to run any lawful application or service of their choice is not unreasonably restricted, Member States shall ensure that the national regulatory authorities ensure that any limitations imposed by undertakings providing public communications networks and/or services on the ability of subscribers to access or distribute lawful content are duly justified.'),('g',0,2,4,'28','en','Article 28 − Access to numbers and services'),('g',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('g',2,2,4,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('g',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('g',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.'),('g',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('g',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('g',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('g',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('g',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.'),('g',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('g',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('g',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may introduce guidelines and take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation.'),('g',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('g',2,2,4,'3411','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('g',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.'),('g',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('g',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('g',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('g',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('g',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by serious security incidents should be notified without delay and informed in order to be able to take the necessary precautions, if the national regulatory authorities consider this necessary after notification by the service provider. Where personal data is rendered unusable, the national regulatory authorities should be able to decide not to request notification by the service provider. A notification under these circumstances should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected, as appropriate for each individual case.'),('g',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('g',0,2,5,'02','en','Article 2 − Definitions'),('g',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('g',2,2,5,'022','en','The following definitions shall also apply:'),('g',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('g',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('g',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('g',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('g',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('g',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('g',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('g',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('g',0,2,5,'04','en','Article 4 − Security of processing'),('g',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('g',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('g',2,2,5,'0431','en','3. In case of serious breach of security by the provider of publicly available electronic communications services leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the national regulatory authority of such a breach. The notification shall describe the nature of the breach and its consequences, and the measures taken by the provider to address the breach, and shall recommend measures to mitigate its possible negative effects. The national regulatory authority shall decide whether the provider of publicly available electronic communications services shall notify the subscriber concerned of the breach. Where personal data has been rendered unusable by technical or procedural means to the extent that the risk of loss is low or substantially removed, a breach of security should not be considered as having caused harm to the end-user. Therefore the national regulatory authority may decide not to request notification from the provider to the subscriber concerned. The technical and procedural means of rendering data unusable shall be approved by the national regulatory authority. The Commission may, having consulted the [xxx], take the appropriate coordination measures to ensure a consistent approach at Community level.'),('g',2,2,5,'0432','en','Where appropriate, the national regulatory authority concerned shall notify the national regulatory authorities in other Member States and the [xxx] of the breach. Where disclosure of the breach is in the public interest, the national regulatory authority may inform the public.'),('g',2,2,5,'0433','en','Every three months, the national regulatory authority shall submit a summary report to the Commission on the notifications received and action taken pursuant to this paragraph.'),('g',2,2,5,'0441','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, having consulted the [xxx] and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('g',2,2,5,'0442','en','Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2).'),('g',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('g',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('g',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('g',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned has given his/her prior consent based on clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user. The subscriber\'s prior consent shall be sought separately from his/her agreement to the general provisions.'),('g',0,2,5,'06','en','Article 6 − Traffic data'),('g',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('g',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('g',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given clear and comprehensive information on the possibility to withdraw their consent for the processing of traffic data at any time. The procedures for withdrawing consent shall be easily comprehensible and straightforward.'),('g',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('g',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('g',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('g',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('g',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('g',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('g',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).'),('g',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('g',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('g',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('g',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('g',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('g',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('g',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('g',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('g',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.'),('g',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('g',0,2,5,'18','en','Article 18 − Review'),('g',2,2,5,'181','en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('h',0,1,1,'09','en','Article 9 − Obligation of transparency'),('h',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.'),('h',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('h',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('h',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('h',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('h',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('h',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('h',2,1,1,'1212','en','Operators may be required inter alia:'),('h',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('h',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('h',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('h',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('h',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('h',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;'),('h',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('h',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('h',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('h',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('h',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('h',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('h',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development and of the benefits for consumers, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access options;'),('h',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('h',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('h',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term;'),('h',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('h',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('h',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).'),('h',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('h',3,1,2,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('h',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('h',1,1,3,'084g@A:60@A','en','(60a) It is the responsibility of the Member States to encourage cooperation arrangements between the parties concerned in order to promote efficient on-line services and a high level of consumer confidence. In particular, companies supplying electronic communications networks and/or services and other stakeholders should be encouraged to cooperate so as to promote legal content and protect on-line content. Such cooperation could for example be achieved on a wider scale without prejudice to the regulatory framework, by the drafting of negotiated and agreed codes of conduct between stakeholders. The introduction of such codes of conduct has already been envisaged in numerous Community instruments, for example Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (\'Directive on electronic commerce\') (OJ L 178, 17.7.2000, p. 1.), Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45; corrected version in OJ L 195, 2.6.2004, p. 16.), and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (OJ L 281, 23.11.1995, p.31. Directive as amended by Regulation (EC) No 1882/2003 (OJ L 284, 31.10.2003, p. 1).). Such cooperation between stakeholders is essential to promoting on-line content, in particular European cultural content, and to realise the potential of the information society.'),('h',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('h',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('h',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('h',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('h',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('h',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('h',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, taking State aid rules into account, in particular for the delivery of content;'),('h',2,1,3,'082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('h',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('h',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('h',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('h',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('h',2,1,3,'083c','en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('h',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('h',2,1,3,'084','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('h',2,1,3,'084a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('h',2,1,3,'084b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('h',2,1,3,'084c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('h',2,1,3,'084d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('h',2,1,3,'084e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('h',2,1,3,'084f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('h',2,1,3,'084g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.'),('h',2,1,3,'084g@A','en','(ga) ensuring the cooperation of undertakings providing electronic communications networks and services with the sectors interested in the protection and the promotion of lawful content over electronic communication networks and services.'),('h',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('h',2,1,3,'091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radiofrequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria and avoid distorting competition.'),('h',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('h',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.'),('h',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:'),('h',2,1,3,'0932a','en','(a) avoid harmful interference,'),('h',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('h',2,1,3,'0932b@A','en','(ba) avoid distortion of competition,'),('h',2,1,3,'0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or'),('h',2,1,3,'0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.'),('h',2,1,3,'0941','en','Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available to electronic communications services as identified in their national allocation tables and in ITU radio broadcasting regulations. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('h',2,1,3,'0942','en','Restrictions that require a particular electronic communication service to be provided in a specific band shall be justified only in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, the promotion of cultural and linguistic diversity and media pluralism or the provision of radio and television broadcasting services.'),('h',2,1,3,'0943','en','A restriction which prohibits the provision of any other electronic communication service in a specific band may only be provided for where justified by the need to protect safety of life services or to ensure the fulfilment of a general interest as defined in national legislation in conformity with Community law, such as the promotion of cultural and linguistic diversity and media pluralism.'),('h',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4. It lies within the competence of the Member States to define the scope and nature of any exception.'),('h',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.'),('h',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('h',2,1,3,'09@C11','en','In order to contribute to the development of the internal market, and without prejudice to Article 8a, for the achievement of the principles of this Article, the Commission may adopt appropriate technical implementing measures to:'),('h',2,1,3,'09@C11A','en','(-a) harmonise the rules relating to the availability and efficient use of radio frequencies in accordance with the procedure set out in Annex IIa;'),('h',2,1,3,'09@C11B','en','(-aa) ensure the coordinated and timely provision of information concerning the allocation, availability and use of radio frequencies in accordance with the procedure set out in Annex IIa;'),('h',2,1,3,'09@C11a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings, excluding radio frequencies allocated or planned by Member States for broadcasting services;'),('h',2,1,3,'09@C11b','en','(b) harmonise the conditions attached to such rights;'),('h',2,1,3,'09@C11c','en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred.'),('h',2,1,3,'09@C1@A','en','These implementing measures are without prejudice to measures taken at Community or national level, in compliance with Community law, to pursue general interest objectives, and in particular those relating to the promotion of cultural and linguistic diversity and media pluralism.'),('h',2,1,3,'09@C2','en','Measures adopted pursuant to points (a) to (c) of the first subparagraph, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Radio Spectrum Policy Committee.'),('h',1,2,4,'20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, information related to the use of communications services. This information should include warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be produced either as a preventative measure or in response to particular problems, should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this information to their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information, for example if the provider is obliged to send the information by post and thereby incurs additional postage costs, should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.'),('h',1,2,4,'20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify either the type of content, application or service concerned, or individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive). '),('h',1,2,4,'20:14@A','en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\' access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.'),('h',1,2,4,'20:14@B','en','(14b) Management of networks in order to, for example, address congestion and capacity constraints and to enable new services should not per se be considered an example of a restriction requiring intervention, and due account should be taken of the right of network and service operators to diversify their offerings in a competitive market, including through the imposition of reasonable usage restrictions, price differentiation and other legitimate competitive practices. Temporary non-compliance with any minimum quality of service requirements due to unforeseeable circumstances beyond the reasonable control of the service and/or network provider (force majeure) should not be subject to sanctions.'),('h',1,2,4,'20:14@C','en','(14c) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.'),('h',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('h',0,2,4,'20','en','Article 20 − Contracts'),('h',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('h',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('h',2,2,4,'2021b','en','(b) services provided, including in particular:'),('h',2,2,4,'2021b1','en','- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,'),('h',2,2,4,'2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,'),('h',2,2,4,'2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,'),('h',2,2,4,'2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,'),('h',2,2,4,'2021b5','en','- the time for the initial connection, and'),('h',2,2,4,'2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;'),('h',2,2,4,'2021c','en','(c) the subscriber\'s decision as to whether to include his or her personal data in a directory and the data concerned;'),('h',2,2,4,'2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('h',2,2,4,'2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including'),('h',2,2,4,'2021e1','en','- any charges related to portability of numbers and other identifiers; and '),('h',2,2,4,'2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('h',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('h',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('h',2,2,4,'2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.'),('h',2,2,4,'2022','en','The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.'),('h',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('h',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('h',2,2,4,'212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is published.'),('h',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means ofinteractive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available themselves or through third parties, when they are not available on the market free of charge or at a reasonable price. Third parties shall have a right to use without charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('h',2,2,4,'2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:'),('h',2,2,4,'2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;'),('h',2,2,4,'2141b','en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;'),('h',2,2,4,'2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;'),('h',2,2,4,'2141d','en','(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and'),('h',2,2,4,'2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.'),('h',2,2,4,'2142','en','If deemed appropriate, national regulatory authorities may promote self-or co-regulatory measures prior to imposing any obligation.'),('h',2,2,4,'214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('h',2,2,4,'214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and'),('h',2,2,4,'214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('h',2,2,4,'214@A2','en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.'),('h',0,2,4,'22','en','Article 22 − Quality of service'),('h',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('h',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('h',2,2,4,'2231','en','3. A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute lawful content or to run lawful applications and services of their choice is not unreasonably restricted. Those guidelines or measures shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).'),('h',2,2,4,'2232','en','The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('h',0,2,4,'28','en','Article 28 − Access to numbers and services'),('h',2,2,4,'2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, national regulatory authorities take all necessary steps to ensure that:'),('h',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('h',2,2,4,'2811b@A','en','(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.'),('h',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.'),('h',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('h',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('h',2,2,4,'282@A','en','2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.'),('h',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('h',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('h',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that in their decision-making process due consideration is given to, and account taken of, issues related to end-users, including, in particular, disabled end-users.'),('h',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('h',2,2,4,'332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('h',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('h',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('h',2,2,4,'3411','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('h',2,2,4,'3412','en','Member States shall ensure that bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.'),('h',2,2,4,'3412@A','en','Member States shall encourage trustworthy out-of-court procedures, with specific regard to the interaction of audiovisual and electronic communications.'),('h',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('h',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('h',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('h',3,2,4,'A1Bb@B0','en','(bb) Protection software'),('h',3,2,4,'A1Bb@B1','en','Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to-use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.'),('h',1,2,5,'01:26@A','en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.'),('h',1,2,5,'15@A:26@C','en','(26b) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.'),('h',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('h',1,2,5,'03:28@A','en','(28a) For the purpose of Directive 2002/58/EC, Internet Protocol addresses should be considered as personal data only if they can be directly linked to an individual alone or in conjunction with other data. By ... (Two years from the date of entry into force of this Directive.), the Commission should propose specific legislation on the legal handling of Internet Protocol addresses as personal data within the framework of data protection following consultation of the Article 29 Working Party and the European Data Protection Supervisor.'),('h',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, the national regulatory authority or other competent national authority should be notified without delay. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. The competent authority should consider and determine the seriousness of the breach. If the breach is deemed to be serious the competent authority should require the provider of publicly available electronic communications service and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach.'),('h',1,2,5,'151:30@9','en','(30a) Article 15(1) of Directive 2002/58/EC should be construed as meaning that disclosure of personal data in the context of Article 8 of Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (OJ L 157, 30.4.2004, p. 45.) is without prejudice to Directive 2002/58/EC or Directive 95/46/EC where it takes place following a justified, i.e. sufficiently well-founded, and proportionate request in accordance with procedures laid down by the Member States to guarantee that these safeguards are respected.'),('h',1,2,5,'15@A:30@A','en','(30b) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('h',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('h',0,2,5,'02','en','Article 2 − Definitions'),('h',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('h',2,2,5,'022','en','The following definitions shall also apply:'),('h',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('h',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('h',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('h',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('h',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('h',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('h',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('h',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('h',0,2,5,'04','en','Article 4 − Security of processing'),('h',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('h',2,2,5,'041@A','en','1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:'),('h',2,2,5,'041@A1','en','- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;'),('h',2,2,5,'041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;'),('h',2,2,5,'041@A3','en','- a security policy with respect to the processing of personal data;'),('h',2,2,5,'041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and'),('h',2,2,5,'041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.'),('h',2,2,5,'041@B','en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('h',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('h',2,2,5,'0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community which is likely to cause harm to users, the provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('h',2,2,5,'0432','en','The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand if they deem it necessary to avoid imminent and direct danger to the rights and interests of consumers.'),('h',2,2,5,'043@A1','en','3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.'),('h',2,2,5,'043@A2','en','The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.'),('h',2,2,5,'043@A3','en','Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.'),('h',2,2,5,'043@A4','en','National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.'),('h',2,2,5,'043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('h',2,2,5,'043@C1','en','3c. The breach shall not be determined to be serious and the provider of publicly available electronic communications services and the provider of information society services shall be exempt from the requirement to provide notification to the persons affected, if they can demonstrate that there is no reasonable risk to the personal data affected by the breach due to the use of appropriate technological protection measures.'),('h',2,2,5,'043@C2','en','Technological protection measures in the event of accidental or unlawful destruction, loss or alteration or unauthorized disclosure of or access to personal data which are transmitted or stored shall either render the data unintelligible to any third party, or in the event of accidental or unlawful loss shall make the personal data available to the provider of publicly available electronic communication services and the provider of information society services.'),('h',2,2,5,'04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2, 3, 3a, 3b and 3c, the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures described in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.'),('h',2,2,5,'04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.'),('h',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('h',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('h',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('h',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('h',2,2,5,'053','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('h',0,2,5,'06','en','Article 6 − Traffic data'),('h',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('h',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('h',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('h',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('h',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('h',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('h',2,2,5,'066@A','en','6a. Traffic data may be processed by any natural or legal person for the purpose of implementing technical measures to ensure the security of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.'),('h',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('h',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features, including, without limitation, for the purpose of detecting, intercepting or preventing infringements of intellectual property rights by users, are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('h',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('h',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications. Such measures shall respect the principle of technology neutrality.'),('h',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('h',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('h',2,2,5,'151@B','en','1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\' personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.'),('h',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('h',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('h',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('h',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('h',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('h',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('h',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('h',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('h',0,2,5,'18','en','Article 18 − Review'),('h',2,2,5,'181','en','By ... (Two years from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('i',0,1,1,'09','en','Article 9 − Obligation of transparency'),('i',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, restrictions on access to services and applications, traffic management policies, terms and conditions for supply and use, and prices.'),('i',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('i',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('i',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('i',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('i',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('i',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('i',2,1,1,'1212','en','Operators shall be required inter alia:'),('i',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('i',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('i',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('i',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('i',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('i',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;'),('i',2,1,1,'1212f@A','en','(fa) to provide third parties with a reference offer for the granting of access to ducts; '),('i',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('i',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('i',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('i',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('i',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('i',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('i',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;'),('i',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('i',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;'),('i',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition'),('i',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('i',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('i',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('i',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('i',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('i',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('i',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('i',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('i',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;'),('i',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;'),('i',2,1,3,'082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('i',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('i',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('i',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('i',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('i',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('i',2,1,3,'0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('i',2,1,3,'0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('i',2,1,3,'0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('i',2,1,3,'0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('i',2,1,3,'0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('i',2,1,3,'0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('i',2,1,3,'0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('i',2,1,3,'0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).'),('i',2,1,3,'0841g@A','en','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.'),('i',2,1,3,'084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('i',2,1,3,'084@Aa','en','(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;'),('i',2,1,3,'084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('i',2,1,3,'084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;'),('i',2,1,3,'084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging sharing of investment and by ensuring appropriate sharing of risk between investors and those undertakings enjoying access to the new facilities;'),('i',2,1,3,'084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;'),('i',2,1,3,'084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.'),('i',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('i',2,1,3,'091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.'),('i',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).'),('i',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications services in accordance with the ITU Radio Regulations.'),('i',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('i',2,1,3,'0932a','en','(a) avoid the possibility of harmful interference,'),('i',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('i',2,1,3,'0932b@A','en','(ba) ensure technical quality of service,'),('i',2,1,3,'0932c','en','(c) ensure maximisation of radio frequency sharing,'),('i',2,1,3,'0932c@A','en','(ca) safeguard the efficient use of radio frequencies,'),('i',2,1,3,'0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.'),('i',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.'),('i',2,1,3,'0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('i',2,1,3,'0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('i',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.'),('i',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from ... (The date of transposition of this Directive.).'),('i',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('i',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate technical implement measures to:'),('i',2,1,3,'09@C1A','en','(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);'),('i',2,1,3,'09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;'),('i',2,1,3,'09@C1b','en','(b) harmonise the conditions attached to such rights;'),('i',2,1,3,'09@C1d','en','(d) identify the bands to which the principle of service neutrality applies.'),('i',2,1,3,'09@C2','en','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).'),('i',1,2,4,'20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.'),('i',1,2,4,'20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).'),('i',1,2,4,'20:14@A','en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.'),('i',1,2,4,'20:14@B','en','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. Directive 2002/22/EC is without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers. Directive 2002/22/EC does not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant law enforcement authorities.'),('i',1,2,4,'20:14@C','en','(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.'),('i',1,2,4,'20:14@D','en','(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.'),('i',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('i',0,2,4,'20','en','Article 20 − Contracts'),('i',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('i',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('i',2,2,4,'2021b','en','(b) services provided, including in particular:'),('i',2,2,4,'2021b1','en','- where access to emergency services and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided in the whole of the national territory,'),('i',2,2,4,'2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,'),('i',2,2,4,'2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,'),('i',2,2,4,'2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,'),('i',2,2,4,'2021b5','en','- the time for the initial connection, and'),('i',2,2,4,'2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;'),('i',2,2,4,'2021c','en','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;'),('i',2,2,4,'2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('i',2,2,4,'2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including'),('i',2,2,4,'2021e1','en','- any charges related to portability of numbers and other identifiers; and'),('i',2,2,4,'2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('i',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('i',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('i',2,2,4,'2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.'),('i',2,2,4,'2022','en','The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.'),('i',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('i',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('i',2,2,4,'212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.'),('i',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available themselves or through third parties, free of charge or at a reasonable price. Third parties shall have a right to use free of charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('i',2,2,4,'2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:'),('i',2,2,4,'2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;'),('i',2,2,4,'2141b','en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;'),('i',2,2,4,'2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;'),('i',2,2,4,'2141d','en','(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and'),('i',2,2,4,'2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.'),('i',2,2,4,'2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('i',2,2,4,'214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('i',2,2,4,'214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and'),('i',2,2,4,'214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('i',2,2,4,'214@A2','en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.'),('i',0,2,4,'22','en','Article 22 − Quality of service'),('i',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('i',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('i',2,2,4,'2231','en','3. A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in order to prevent degradation of service and slowing of traffic over networks, and to ensure that the ability of users to access or distribute content or to run applications and services of their choice is not unreasonably restricted. Those guidelines or measures shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).'),('i',2,2,4,'2232','en','The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('i',0,2,4,'28','en','Article 28 − Access to numbers and services'),('i',2,2,4,'2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, national regulatory authorities take all necessary steps to ensure that:'),('i',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and'),('i',2,2,4,'2811b@A','en','(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.'),('i',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.'),('i',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('i',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('i',2,2,4,'282@A','en','2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.'),('i',0,2,4,'32@A','en','Article 32a − Access to content, services and applications'),('i',2,2,4,'32@A','en','Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.'),('i',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('i',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('i',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.'),('i',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('i',2,2,4,'332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('i',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may take the appropriate technical implementing measures, following a public consultation and after having consulted [xxx]. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('i',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('i',2,2,4,'3411','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('i',2,2,4,'3412','en','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.'),('i',2,2,4,'3412@A','en','With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.'),('i',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('i',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('i',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('i',3,2,4,'A1Bb@B0','en','(bb) Protection software '),('i',3,2,4,'A1Bb@B1','en','Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.'),('i',3,2,4,'A1Bb@B2','en','Traffic monitoring data that this software may collect is for the sole use of the subscriber only.'),('i',1,2,5,'01:26@A','en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.'),('i',1,2,5,'06:26@B','en','(26b) The processing of traffic data for network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data will enable the processing of such data for the legitimate interest of the data controller for the purpose of preventing unauthorized access and malicious code distribution, stopping the denial of service attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.'),('i',1,2,5,'15@A:26@C','en','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.'),('i',1,2,5,'03:27@A','en','(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.'),('i',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('i',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to users. Therefore, the national regulatory authority or other competent national authority should be notified by the relevant service provider of every security breach without delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue delay to the persons affected by the breach, as appropriate. Furthermore, and in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorized access to the content of e-mails, access to credit card records, etc.), the relevant service providers should, in addition to the competent national authorities, immediately notify affected users directly. Finally, providers should annually notify affected users of all breaches of security under this Directive that occurred during the relevant time period. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.'),('i',1,2,5,'15@A:30@A','en','(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.'),('i',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('i',0,2,5,'02','en','Article 2 − Definitions'),('i',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('i',2,2,5,'022','en','The following definitions shall also apply:'),('i',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('i',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('i',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('i',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('i',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('i',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('i',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('i',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('i',0,2,5,'04','en','Article 4 − Security of processing'),('i',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('i',2,2,5,'041@A','en','1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:'),('i',2,2,5,'041@A1','en','- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;'),('i',2,2,5,'041@A2','en','- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;'),('i',2,2,5,'041@A3','en','- a security policy with respect to the processing of personal data;'),('i',2,2,5,'041@A4','en','- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and'),('i',2,2,5,'041@A5','en','- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.'),('i',2,2,5,'041@B','en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.'),('i',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('i',2,2,5,'0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services, as well as any undertaking operating on the internet and providing services to consumers, which is the data controller and the provider of information society services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State of such a breach. The notification to the competent authority shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the competent authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.'),('i',2,2,5,'0432','en','The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand to avoid imminent and direct danger to the rights and interests of consumers.'),('i',2,2,5,'0433','en','Notification of a security breach to a subscriber or individual shall not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.'),('i',2,2,5,'043@A1','en','3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.'),('i',2,2,5,'043@A2','en','The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.'),('i',2,2,5,'043@A3','en','Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.'),('i',2,2,5,'043@A4','en','National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.'),('i',2,2,5,'043@B','en','3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.'),('i',2,2,5,'04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3b, the Commission shall, following consultation with the European Data Protection Supervisor, relevant stakeholders and ENISA, recommend technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a and 3b.'),('i',2,2,5,'04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.'),('i',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('i',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('i',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('i',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('i',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user, either directly or indirectly by means of any kind of storage medium, is prohibited unless the subscriber or user concerned has given his/her prior consent, taking into account that browser settings constitute prior consent, and is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing and is offered the right to refuse such processing by data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic communication network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('i',0,2,5,'06','en','Article 6 − Traffic data'),('i',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('i',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('i',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('i',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('i',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('i',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('i',2,2,5,'066@A','en','6a. Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4 (c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment, except where such interests are overridden by the interests for the fundamental rights and freedoms of the data subject. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.'),('i',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('i',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('i',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('i',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications. Such measures shall respect the principle of technology neutrality.'),('i',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('i',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('i',2,2,5,'151@B','en','1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.'),('i',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('i',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('i',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('i',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('i',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('i',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('i',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('i',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('i',0,2,5,'18','en','Article 18 − Review'),('i',2,2,5,'181','en','By ... (Two years from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('i',2,2,5,'181@A','en','No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.'),('j',0,1,1,'09','en','Article 9 − Obligation of transparency'),('j',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, including any restrictions on access to services and applications, terms and conditions for supply and use, and prices.'),('j',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('j',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('j',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('j',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.'),('j',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('j',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('j',2,1,1,'1212','en','Operators may be required inter alia:'),('j',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;'),('j',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('j',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('j',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('j',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('j',2,1,1,'1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;'),('j',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('j',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('j',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('j',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence capability.'),('j',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('j',2,1,1,'1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('j',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;'),('j',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('j',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, when imposing pricing obligations pursuant to Article 13;'),('j',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition'),('j',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('j',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('j',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('j',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('j',3,1,2,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).'),('j',1,1,3,'09@C:26','en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).'),('j',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('j',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('j',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('j',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('j',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('j',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('j',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;'),('j',2,1,3,'082c','en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and'),('j',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('j',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('j',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('j',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('j',2,1,3,'083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('j',2,1,3,'0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('j',2,1,3,'0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('j',2,1,3,'0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('j',2,1,3,'0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('j',2,1,3,'0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('j',2,1,3,'0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('j',2,1,3,'0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and'),('j',2,1,3,'0841g','en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).'),('j',2,1,3,'0841g@A','en','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.'),('j',2,1,3,'084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('j',2,1,3,'084@Aa','en','(a) promoting regulatory predictability by ensuring a consistent regulatory approach over successive review periods;'),('j',2,1,3,'084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('j',2,1,3,'084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;'),('j',2,1,3,'084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by ensuring that the cost of access to facilities takes appropriate account of the risks incurred by the investors and those undertakings enjoying access;'),('j',2,1,3,'084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;'),('j',2,1,3,'084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.'),('j',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('j',2,1,3,'091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with their obligations under the Treaty and, where applicable, corresponding international agreements, and may take public policy considerations into account as set out below.'),('j',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).'),('j',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications services.'),('j',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('j',2,1,3,'0932a','en','(a) avoid harmful interference, notably to ensure technical quality of service and the efficient use of radio frequencies,'),('j',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('j',2,1,3,'0932c','en','(c) ensure maximisation of radio frequency sharing where the use of frequencies is subject to a general authorisation,'),('j',2,1,3,'0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.'),('j',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c , Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services as identified in their national frequency allocation plans. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.'),('j',2,1,3,'0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.'),('j',2,1,3,'0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.'),('j',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.'),('j',2,1,3,'096','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from [The date of transposition of this Directive].'),('j',0,1,3,'09@C','en','Article 9c − Radio Frequency Management Harmonisation Measures'),('j',2,1,3,'09@C1','en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:'),('j',2,1,3,'09@C1A','en','(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);'),('j',2,1,3,'09@C1a','en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;'),('j',2,1,3,'09@C1b','en','(b) harmonise the conditions attached to such rights;'),('j',2,1,3,'09@C1c','en','(c) avoid the distortions of competition that may arise where individual rights are transferred;'),('j',2,1,3,'09@C2','en','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).'),('j',1,2,4,'20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.'),('j',1,2,4,'20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).'),('j',1,2,4,'20:14@A','en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.'),('j',1,2,4,'20:14@B','en','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein. The Framework Directive and the Specific Directives do not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant authorities.'),('j',1,2,4,'20:14@D','en','(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.'),('j',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.'),('j',0,2,4,'20','en','Article 20 − Contracts'),('j',2,2,4,'2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('j',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('j',2,2,4,'2021b','en','(b) services provided, including in particular:'),('j',2,2,4,'2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,'),('j',2,2,4,'2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,'),('j',2,2,4,'2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,'),('j',2,2,4,'2021b5','en','- the time for the initial connection, and'),('j',2,2,4,'2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;'),('j',2,2,4,'2021c','en','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;'),('j',2,2,4,'2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('j',2,2,4,'2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including'),('j',2,2,4,'2021e1','en','- any charges related to portability of numbers and other identifiers; and'),('j',2,2,4,'2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('j',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('j',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('j',2,2,4,'2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.'),('j',2,2,4,'2022','en','The contract shall also include information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.'),('j',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.'),('j',2,2,4,'207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.'),('j',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('j',2,2,4,'212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.'),('j',2,2,4,'213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that when such guides or similar techniques are not available on the market, free of charge or at a reasonable price, national regulatory authorities make them available themselves or through third parties. Third parties shall have a right to use without charge tariff information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('j',2,2,4,'2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:'),('j',2,2,4,'2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('j',2,2,4,'2141b','en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;'),('j',2,2,4,'2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;'),('j',2,2,4,'2141d','en','(d) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned in accordance with Article 12 of the Directive on privacy and electronic communications; and'),('j',2,2,4,'2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.'),('j',2,2,4,'2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('j',2,2,4,'214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('j',2,2,4,'214@A1a','en','(a) without prejudice to Directive 2000/31/EC on electronic commerce, the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, including infringements of copyright and related rights, and their legal consequences; and'),('j',2,2,4,'214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('j',2,2,4,'214@A2','en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.'),('j',2,2,4,'216','en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).'),('j',0,2,4,'22','en','Article 22 − Quality of service'),('j',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('j',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('j',2,2,4,'2231','en','3. A national regulatory authority may set minimum quality of service requirements in order to prevent degradation of service and slowing of traffic over networks. Such requirements shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).'),('j',2,2,4,'2232','en','The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('j',0,2,4,'28','en','Article 28 − Access to numbers and services'),('j',2,2,4,'2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:'),('j',2,2,4,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and'),('j',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and'),('j',2,2,4,'2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services may withhold relevant interconnection or other service revenues.'),('j',2,2,4,'2821','en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('j',2,2,4,'2822','en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.'),('j',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('j',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('j',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.'),('j',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('j',2,2,4,'332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('j',2,2,4,'333','en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.'),('j',2,2,4,'334','en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).'),('j',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('j',2,2,4,'3411','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('j',2,2,4,'3412','en','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.'),('j',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('j',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('j',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('j',1,2,5,'01:26@A','en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.'),('j',1,2,5,'06:26@B','en','(26b) The processing of traffic data for the purpose of ensuring network and information security, including ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, by providers of security services acting as data controllers would, under normal circumstances, be considered to be for the legitimate interest of the data controller within the meaning of Article 7(f) of Directive 95/46/EC. This could for example include preventing unauthorized access to electronic communications networks, or denial of service attacks.'),('j',1,2,5,'15@A:26@C','en','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.'),('j',1,2,5,'03:27@A','en','(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.'),('j',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('j',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising of personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to users, such as economic loss, social harm or identity theft. Therefore, subscribers concerned by such security incidents should be notified by the relevant service provider of every security breach without delay in order to be able to take the necessary precautions. In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.'),('j',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('j',1,2,5,'143:35@B','en','(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.'),('j',0,2,5,'02','en','Article 2 − Definitions'),('j',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.'),('j',2,2,5,'022','en','The following definitions shall also apply:'),('j',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('j',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('j',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('j',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('j',2,2,5,'022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;'),('j',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('j',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('j',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.'),('j',2,2,5,'022i','en','(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.'),('j',0,2,5,'04','en','Article 4 − Security of processing'),('j',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('j',2,2,5,'041@A','en','1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:'),('j',2,2,5,'041@A1','en','- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;'),('j',2,2,5,'041@A2','en','- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and'),('j',2,2,5,'041@A3','en','- implement a security policy with respect to the processing of personal data.'),('j',2,2,5,'041@B','en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.'),('j',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('j',2,2,5,'0431','en','3. In the case of a personal data breach, the provider of publicly available electronic communications services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State and the subscriber or individual concerned of such a breach, subject to paragraphs 3a and 3b below.. The notification to the subscriber or individual concerned shall at least describe the nature of the breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent authority shall, in addition, describe the consequences of the personal data breach and the measures proposed or taken by the provider to address the breach.'),('j',2,2,5,'0432','en','3a. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider of publicly available electronic communications services has demonstrated to the satisfaction of the competent authority that no harm to the rights and interests of consumers is reasonably likely to occur as a result of the personal data breach.'),('j',2,2,5,'0433','en','3b. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider has demonstrated to the satisfaction of the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorised to access the data.'),('j',2,2,5,'0434','en','3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.'),('j',2,2,5,'04411','en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.'),('j',2,2,5,'04412','en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.'),('j',2,2,5,'0442','en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('j',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('j',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('j',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('j',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('j',0,2,5,'06','en','Article 6 − Traffic data'),('j',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).'),('j',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('j',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('j',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('j',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('j',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('j',2,2,5,'066@A','en','6a. Traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public electronic communications network or related terminal and electronic communication equipment, except where such interests are overridden by the interests of the fundamental rights and freedoms of the data subject. Such processing shall be restricted to that which is strictly necessary for the purposes of such security activity.'),('j',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('j',2,2,5,'141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('j',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).'),('j',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('j',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('j',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('j',2,2,5,'151@B','en','1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.'),('j',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('j',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('j',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('j',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('j',2,2,5,'15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.'),('j',2,2,5,'15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('j',2,2,5,'15@A41','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the Article 29 of Directive 95/46/EC (\"Article 29 Data Protection Working Party\"), the relevant regulatory authorities and, where appropriate, ENISA. '),('j',2,2,5,'15@A42','en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).'),('j',0,2,5,'18','en','Article 18 − Review'),('j',2,2,5,'181','en','Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.'),('k',0,1,1,'09','en','Article 9 − Obligation of transparency'),('k',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, including traffic management policies, and prices.'),('k',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('k',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('k',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning wholesale network infrastructure access, including unbundled access to the local loop at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('k',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). In implementing the provisions of this paragraph, the Commission may be assisted by the GERT.'),('k',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('k',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('k',2,1,1,'1212','en','Operators may be required inter alia:'),('k',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including access to network elements which are not active and/or unbundled access to the local loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;'),('k',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('k',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('k',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('k',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('k',2,1,1,'1212f','en','(f) to provide co-location or other forms of associated facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae, towers and other supporting constructions, conduits, masts, manholes, and cabinets;'),('k',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('k',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('k',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('k',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence service.'),('k',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('k',2,1,1,'1221','en','2. When national regulatory authorities are considering the obligations referred in paragraph 1, and in particular when assessing how such obligations would be imposed proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('k',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and/or access involved, including the viability of other upstream access products such as access to ducts;'),('k',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('k',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('k',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term, including through economically efficient infrastructure-based competition;'),('k',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('k',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('k',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow special technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('k',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('k',3,1,2,'A1A19','en','19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive 2002/21/EC, disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.'),('k',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('k',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('k',2,1,3,'0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('k',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('k',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('k',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('k',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector;'),('k',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('k',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('k',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('k',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('k',2,1,3,'083d','en','(d) cooperating with each other, with the Commission and the GERT so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('k',2,1,3,'084@A','fr','Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et pertinents, dont les suivants:'),('k',2,1,3,'0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained;'),('k',2,1,3,'0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('k',2,1,3,'084@Aa','de','a) die Vorhersehbarkeit der Regulierung fördern;'),('k',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('k',2,1,3,'091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that spectrum allocation used for electronic communications services and issuing general authorisations or individual rights of use of such radio frequencies by competent national authorities are based on objective, transparent, non-discriminatory and proportionate criteria. In doing so, they respect relevant international agreements and may take public policy considerations into account.'),('k',2,1,3,'092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with the Decision No 676/2002/EC (Radio Spectrum Decision).'),('k',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of technology used for electronic communications services may be used in the radio frequency bands, available for electronic communications services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.'),('k',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('k',2,1,3,'0932a','en','(a) avoid harmful interference,'),('k',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('k',2,1,3,'0932b@A','en','(ba) ensure technical quality of service,'),('k',2,1,3,'0932c','en','(c) ensure maximisation of radio frequencies sharing,'),('k',2,1,3,'0932c@A','en','(ca) safeguard efficient use of spectrum, or'),('k',2,1,3,'0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4 below.'),('k',2,1,3,'0941','en','4. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands, available for electronic communications services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.'),('k',2,1,3,'0941@A','en','The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('k',2,1,3,'0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined by Member States in conformity with Community law, such as and not limited to:'),('k',2,1,3,'0942a','en','(a) safety of life,'),('k',2,1,3,'0942b','en','(b) the promotion of social, regional or territorial cohesion,'),('k',2,1,3,'0942c','en','(c) the avoidance of inefficient use of radio frequencies, or'),('k',2,1,3,'0942d','en','(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.'),('k',2,1,3,'0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services. Member states may also extend such measure in order to fulfil other general interest objectives.'),('k',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4, and shall make the results of these reviews public.'),('k',2,1,3,'0961','en','6. Paragraphs 3 and 4 shall apply to spectrum allocated to be used for electronic communications services, general authorisations issued and individual rights of use of radio frequencies granted after [subject to the date of transposition].'),('k',2,1,3,'0962','en','Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.'),('k',2,1,3,'097','en','7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.'),('k',1,2,4,'20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. ational regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. The information should also be included in contracts when required by Member States.'),('k',1,2,4,'20:14','en','(14) Given the increasing importance of electronic communications for consumers and businesses, users should be fully informed of the traffic management policies of the service and/or network provider with which they conclude the contract. Where there is a lack of effective competition, the relevant national authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('k',1,2,4,'20:14@B','en','(14a) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein.'),('k',1,2,4,'33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Furthermore, a mechanism could be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage.'),('k',0,2,4,'20','en','Article 20 − Contracts'),('k',2,2,4,'2021','en','Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available electronic communications services, consumers, and other end-users so requesting, have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('k',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('k',2,2,4,'2021b','en','(b) services provided, including in particular:'),('k',2,2,4,'2021b2','en','- information on the provider\'s traffic managment policies;'),('k',2,2,4,'2021b3','en','- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities;'),('k',2,2,4,'2021b4','en','- the types of maintenance service offered and customer support services provided, as well as the methods to contact with these services;'),('k',2,2,4,'2021b6','en','- any restrictions imposed by the provider on the use of terminal equipment supplied;'),('k',2,2,4,'2021c','en','(c) where an obligation exists under Article 25, the subscriber\'s options as to whether to include his or her personal data in a directory and the data concerned;'),('k',2,2,4,'2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('k',2,2,4,'2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:'),('k',2,2,4,'2021e0','en','- conditions regarding minimum contract duration related to promotions,'),('k',2,2,4,'2021e1','en','- any charges related to portability of numbers and other identifiers,'),('k',2,2,4,'2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('k',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('k',2,2,4,'2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('k',2,2,4,'2021h','en','(h) the type of action that might be taken by the undertaking providing connection to a public communications network and/or publicly available electronic communications services in reaction to security or integrity incidents or threats and vulnerabilities.'),('k',2,2,4,'2022','en','Member States may also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4a) and relevant to the service provided.'),('k',2,2,4,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services, and whether caller location information, is provided. Providers of electronic communications services shall ensure that customers are clearly informed of any limitation in the access to emergency services in advance of the conclusion of a contract and in case of any change in the access to the emergency services.'),('k',2,2,4,'207','en','5. Member States shall ensure that subscribers have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by the undertakings providing electronic communications networks and/or services. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.'),('k',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('k',2,2,4,'212','en','1. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications networks and/or services to publish transparent, comparable, adequate and up-to-date information as set out in Annex II, on applicable prices and tariffs and on standard terms and conditions in respect of access and use of their services provided to end-users and consumers. National regulatory authorities may specify additional requirements regarding the form in which such information shall be published to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.'),('k',2,2,4,'213','en','2. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, for instance by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities may make such guides or techniques available, in particular when these are not available on the market free of charge or at a reasonable price. Third parties shall have a right to use without charge the information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('k',2,2,4,'2141','en','3. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to inter alia:'),('k',2,2,4,'2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('k',2,2,4,'2141c','en','(b) inform subscribers of any change to the provider\'s traffic management policies;'),('k',2,2,4,'2141d','en','(c) inform subscribers of their right to determine whether or not to include their personal data in a directory and of the types of data concerned in accordance with Article 12 of Directive 2002/58/EC; and'),('k',2,2,4,'2141e','en','(d) regularly inform disabled subscribers of details of current products and services aimed at them.'),('k',2,2,4,'2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('k',2,2,4,'214@A1','en','4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers where appropriate. In that case, such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('k',2,2,4,'214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their legal consequences; and'),('k',2,2,4,'214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('k',0,2,4,'22','en','Article 22 − Quality of service'),('k',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, and on measures taken to ensure comparable access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('k',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('k',2,2,4,'223','en','3. In order to prevent degradation of service and hindering or slowing of traffic over networks, Member States shall ensure that national regulatory authorities are able to set minimum quality of service requirements on an undertaking or undertakings providing public communications networks. '),('k',0,2,4,'28','en','Article 28 − Access to numbers and services'),('k',2,2,4,'2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant national authorities take all necessary steps to ensure that:'),('k',2,2,4,'2811a','en','(a) end-users are able to access and use services using non-geographic numbers within the Community; and'),('k',2,2,4,'2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('k',2,2,4,'2812','en','Member States shall ensure that the relevant authorities are able to require from undertakings providing public communications networks and/or publicly available electronic communications services to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.'),('k',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('k',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('k',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, due consideration is given to consumer interests in electronic communications.'),('k',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('k',2,2,4,'332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('k',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('k',2,2,4,'341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes arising under this Directive between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('k',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('k',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('k',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('k',1,2,5,'06:26@B','en','(26a) The processing of traffic data to the extent strictly necessary for the detection, location and elimination of faults and malfunctions of the network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorized access and malicious code distribution, denial of service attacks, and damages to computer and electronic communication systems.'),('k',1,2,5,'03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('k',1,2,5,'043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, as soon as the provider of publicly available electronic communications service becomes aware that such breach has occurred it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and security measures in place), the cause and extent of the security breach, the number of subscribers affected, and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities, physical harm). The subscribers concerned by security incidents that could result in a serious risk to subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), should be notified without delay in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. otification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.'),('k',1,2,5,'15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. Competent national authorities and, where appropriate, other relevant national bodies should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('k',1,2,5,'15@A:36@A','en','(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.'),('k',0,2,5,'02','en','Article 2 − Definitions'),('k',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC on a common regulatory framework for electronic communications networks and services (Framework Directive) shall apply.'),('k',2,2,5,'022','en','The following definitions shall also apply:'),('k',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('k',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('k',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network or by an electronic communications service, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('k',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('k',2,2,5,'022e','en','(e) moved to Framework Directive (“call” means a connection established by means of a publicly available electronic communications service allowing two-way voice communication.)'),('k',2,2,5,'022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('k',2,2,5,'022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('k',2,2,5,'022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient;'),('k',2,2,5,'022i','en','(i) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications service in the Community.'),('k',0,2,5,'04','en','Article 4 − Security of processing'),('k',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('k',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('k',2,2,5,'0431','en','3. In case of a personal data breach the provider of publicly available electronic communications services concerned shall, assess the scope of the personal data breach, evaluate its seriousness and consider whether notification of the personal data breach to the competent national authority and subscriber concerned is necessary, taking into account the relevant rules set by the competent national authority in accordance with paragraph 3a.'),('k',2,2,5,'0432','en','When the personal data breach represents a serious risk for subscriber\'s privacy, the provider of publicly available electronic communications services concerned shall notify the competent national authority and the subscriber concerned of such a breach without undue delay.'),('k',2,2,5,'0433','en','The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and it shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of and the measures proposed or taken by the provider to address the personal data breach.'),('k',2,2,5,'043@A','en','3a. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, the format applicable to such notification as well as the manner in which the notification is done.'),('k',2,2,5,'044','en','4. In order to ensure consistency in implementation of the measures referred to in paragraph 1, 2, 3 and 3a, the Commission may, following consultation with the European Network and Information Security Agency, the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.'),('k',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('k',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('k',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('k',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('k',0,2,5,'06','en','Article 6 − Traffic data'),('k',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3, 5 and 6a of this Article and Article 15(1).'),('k',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('k',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('k',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('k',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('k',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('k',2,2,5,'066@A','en','6a. Traffic data may be processed to the extent strictly necessary to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency.'),('k',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('k',2,2,5,'141','en','1 In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('k',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services.'),('k',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('k',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('k',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('k',2,2,5,'151@A','en','1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.'),('k',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('k',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('k',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('k',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. The Member States shall notify those provisions to the Commission by the <time-limit for implementation of the amending act> at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('k',2,2,5,'15@A2','en','2. Member States shall ensure that the competent national authority and, where relevant, other national bodies have the power to order the cessation of the infringements referred to in paragraph 1.'),('k',2,2,5,'15@A3','en','3. Member States shall ensure that competent national authorities and, where relevant, other national bodies have all investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('k',2,2,5,'15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt recommendations, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('a',0,0,1,'09','fr','Article 9 − Obligations de transparence'),('a',2,0,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('a',2,0,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('a',2,0,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('a',2,0,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('a',2,0,1,'095','fr','5. L\'annexe II peut être modifiée conformément à la procédure visée à l\'article 14, paragraphe 3, à la lumière de l\'évolution des marchés et de la technologie.'),('a',0,0,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('a',2,0,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('a',2,0,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('a',2,0,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('a',2,0,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('a',2,0,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('a',2,0,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('a',2,0,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('a',2,0,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou des pylônes;'),('a',2,0,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('a',2,0,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('a',2,0,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau.'),('a',2,0,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('a',2,0,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('a',2,0,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('a',2,0,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('a',2,0,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('a',2,0,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('a',2,0,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('a',2,0,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('a',3,0,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('a',0,0,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('a',2,0,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('a',2,0,3,'0812','fr','Les États membres veillent à ce que les autorités réglementaires nationales, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, notamment celles conçues pour assurer une concurrence effective, tiennent le plus grand compte du fait qu\'il est souhaitable que la réglementation technologique soit neutre.'),('a',2,0,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('a',2,0,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('a',2,0,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les utilisateurs handicapés, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('a',2,0,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques;'),('a',2,0,3,'082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('a',2,0,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('a',2,0,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('a',2,0,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('a',2,0,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('a',2,0,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('a',2,0,3,'083d','fr','d) en coopérant entre elles ainsi qu\'avec la Commission, de manière transparente, afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('a',2,0,3,'084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('a',2,0,3,'084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('a',2,0,3,'084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('a',2,0,3,'084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('a',2,0,3,'084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('a',2,0,3,'084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment les utilisateurs handicapés, et'),('a',2,0,3,'084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics.'),('a',0,0,3,'09','fr','Article 9 − Gestion des radiofréquences pour les réseaux de communications électroniques'),('a',2,0,3,'091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités réglementaires nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('a',2,0,3,'092','fr','2. Les États membres promeuvent l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision \"spectre radioélectrique\").'),('a',2,0,3,'093','fr','3. Les États membres peuvent prévoir la possibilité, pour les entreprises, de transférer des droits d\'utilisation de radiofréquences vers d\'autres entreprises.'),('a',2,0,3,'094','fr','4. Les États membres veillent à ce que l\'intention d\'une entreprise de transférer des droits d\'utilisation de radiofréquences soit notifiée à l\'autorité réglementaire nationale responsable de l\'assignation des fréquences et à ce que tout transfert se déroule conformément à des procédures fixées par l\'autorité réglementaire nationale et soit rendu public. Les autorités réglementaires nationales veillent à ce que la concurrence ne soit pas faussée du fait de telles transactions. Dans les cas où l\'utilisation d\'une radiofréquence a été harmonisée par l\'application de la décision n° 676/2002/CE (décision \"spectre radioélectrique\") ou par d\'autres mesures communautaires, de tels transferts n\'entraînent aucun changement dans l\'utilisation de cette radiofréquence.'),('a',0,0,4,'20','fr','Article 20 − Contrats'),('a',2,0,4,'201','fr','1. Les paragraphes 2, 3 et 4 s\'appliquent sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 93/13/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('a',2,0,4,'2021','fr','2. Les États membres veillent à ce que, lorsqu\'ils souscrivent des services fournissant la connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, les consommateurs aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services. Le contrat précise au moins:'),('a',2,0,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('a',2,0,4,'2021b','fr','b) les services fournis, les niveaux de qualité des services offerts, ainsi que le délai nécessaire au raccordement initial;'),('a',2,0,4,'2021c','fr','c) les types de services de maintenance offerts;'),('a',2,0,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('a',2,0,4,'2021e','fr','e) la durée du contrat, les conditions de renouvellement et d\'interruption des services et du contrat;'),('a',2,0,4,'2021f','fr','f) les compensations et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints, et'),('a',2,0,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34.'),('a',2,0,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('a',2,0,4,'203','fr','3. Lorsque des contrats sont conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent une connexion à un réseau téléphonique public et/ou l\'accès à un tel réseau, ceux-ci doivent également contenir les informations visées au paragraphe 2. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('a',2,0,4,'204','fr','4. Dès lors qu\'ils sont avertis d\'un projet de modification des conditions contractuelles, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('a',0,0,4,'21','fr','Article 21 − Transparence et publication des informations'),('a',2,0,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services téléphoniques accessibles au public et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('a',2,0,4,'212','fr','2. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals, autant que nécessaire, et aux consommateurs d\'effectuer une évaluation indépendante du coût de plans d\'utilisation alternatifs, par exemple, par le biais de guides interactifs.'),('a',0,0,4,'22','fr','Article 22 − Qualité des services'),('a',2,0,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('a',2,0,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('a',0,0,4,'28','fr','Article 28 − Numéros non géographiques'),('a',2,0,4,'281','fr','Les États membres veillent à ce que les utilisateurs finals des autres États membres soient en mesure d\'accéder aux numéros non géographiques sur leur territoire, lorsque cela est techniquement et économiquement réalisable, sauf lorsqu\'un abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès par des appelants situés dans certaines zones géographiques.'),('a',0,0,4,'33','fr','Article 33 − Consultation des parties intéressées'),('a',2,0,4,'331','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('a',2,0,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('a',0,0,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('a',2,0,4,'341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour résoudre les litiges non résolus auxquels sont parties des consommateurs et qui concernent des questions relevant de la présente directive. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('a',2,0,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('a',2,0,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('a',2,0,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('a',0,0,5,'02','fr','Article 2 − Définitions'),('a',2,0,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('a',2,0,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('a',2,0,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('a',2,0,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('a',2,0,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('a',2,0,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('a',2,0,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle en temps réel;'),('a',2,0,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('a',2,0,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('a',2,0,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('a',0,0,5,'04','fr','Article 4 − Sécurité'),('a',2,0,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('a',2,0,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('a',0,0,5,'05','fr','Article 5 − Confidentialité des communications'),('a',2,0,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('a',2,0,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('a',2,0,5,'053','fr','3. Les États membres garantissent que l\'utilisation des réseaux de communications électroniques en vue de stocker des informations ou d\'accéder à des informations stockées dans l\'équipement terminal d\'un abonné ou d\'un utilisateur ne soit permise qu\'à condition que l\'abonné ou l\'utilisateur, soit muni, dans le respect de la directive 95/46/CE, d\'une information claire et complète, entre autres sur les finalités du traitement, et que l\'abonné ou l\'utilisateur ait le droit de refuser un tel traitement par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('a',0,0,5,'06','fr','Article 6 − Données relatives au trafic'),('a',2,0,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('a',2,0,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('a',2,0,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('a',2,0,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('a',2,0,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('a',2,0,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('a',0,0,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('a',2,0,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('a',2,0,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('a',2,0,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('a',0,0,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('a',2,0,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('a',2,0,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('a',2,0,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('a',0,0,5,'18','fr','Article 18 − Réexamen'),('a',2,0,5,'181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('b',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('b',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('b',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('b',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('b',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('b',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('b',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('b',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('b',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('b',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('b',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('b',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('b',3,1,2,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('b',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('b',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('b',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('b',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('b',2,1,3,'082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('b',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b',2,1,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('b',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b',2,1,3,'084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b',2,1,3,'084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b',2,1,3,'084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b',2,1,3,'084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b',2,1,3,'084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b',2,1,3,'084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b',2,1,3,'084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('b',2,1,3,'084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('b',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b',2,1,3,'091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('b',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('b',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('b',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('b',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('b',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('b',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('b',2,1,3,'0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('b',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('b',2,1,3,'0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('b',2,1,3,'0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('b',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.'),('b',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('b',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('b',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:'),('b',2,1,3,'09@C1a','fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('b',2,1,3,'09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('b',2,1,3,'09@C1c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('b',2,1,3,'09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('b',2,1,3,'09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].'),('b',1,2,4,'20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('b',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('b',0,2,4,'20','fr','Article 20 − Contrats'),('b',2,2,4,'201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('b',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('b',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('b',2,2,4,'2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('b',2,2,4,'2021c','fr','c) les types de services de maintenance offerts;'),('b',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('b',2,2,4,'2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('b',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b',2,2,4,'2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b',2,2,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('b',2,2,4,'203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('b',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('b',2,2,4,'205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('b',2,2,4,'206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('b',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('b',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('b',2,2,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('b',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('b',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b',2,2,4,'214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('b',2,2,4,'215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('b',2,2,4,'216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b',0,2,4,'22','fr','Article 22 − Qualité des services'),('b',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('b',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('b',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('b',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('b',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('b',2,2,4,'2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('b',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('b',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('b',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('b',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('b',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('b',2,2,4,'3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('b',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('b',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('b',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('b',0,2,5,'02','fr','Article 2 − Définitions'),('b',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('b',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('b',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('b',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('b',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('b',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b',2,2,5,'043','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('b',2,2,5,'0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('b',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('b',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('b',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('b',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('b',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('b',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('b',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('b',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('b',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('b',0,2,5,'18','fr','Article 18 − Réexamen'),('b',2,2,5,'181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('c',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('c',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('c',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('c',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('c',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('c',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par les autorités de régulation nationales.'),('c',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('c',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('c',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('c',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('c',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('c',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('c',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('c',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('c',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('c',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('c',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('c',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('c',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('c',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('c',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('c',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('c',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('c',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('c',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('c',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('c',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('c',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('c',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('c',3,1,2,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('c',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('c',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('c',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('c',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('c',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('c',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('c',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('c',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('c',2,1,3,'082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('c',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('c',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('c',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('c',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('c',2,1,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('c',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('c',2,1,3,'084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('c',2,1,3,'084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('c',2,1,3,'084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('c',2,1,3,'084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('c',2,1,3,'084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('c',2,1,3,'084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('c',2,1,3,'084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('c',2,1,3,'084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix, comme décidé contractuellement entre le fournisseur et l\'abonné. Rien dans ce principe, ni dans la présence ou l\'absence dans un quelconque contrat d\'une mention de ce principe, n\'a pour effet d\'écarter les dispositions de la directive 2001/29/CE du Parlement européen et du Conseil du 22 mai 2001 sur l\'harmonisation de certains aspects du droit d\'auteur et des droits voisins dans la société de l\'information (JO L 167 du 22.6.2001, p. 10.).'),('c',2,1,3,'084g@A','fr','g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux de communications électroniques avec les secteurs concernés pour la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.'),('c',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('c',2,1,3,'091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('c',2,1,3,'092','fr','Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('c',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('c',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('c',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('c',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('c',2,1,3,'0932c','fr','c) garantir l\'utilisation efficace des radiofréquences, y compris en optimisant leur partage, lorsque cela est possible, ou'),('c',2,1,3,'0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('c',2,1,3,'0932d@A','fr','d bis) tenir compte des organisations internationales et régionales relatives au spectre et respecter les plans de fréquences décidés internationalement, ou'),('c',2,1,3,'0932d@B','fr','d ter) garantir l\'utilisation efficace du spectre, ou'),('c',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications électroniques, telles qu\'elles ressortent de leurs tableaux nationaux d\'attribution des bandes de fréquences et des règlements de l\'UIT sur les radiofréquences. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('c',2,1,3,'0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('c',2,1,3,'0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('c',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.'),('c',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('c',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('c',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:'),('c',2,1,3,'09@C1a','fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('c',2,1,3,'09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('c',2,1,3,'09@C1c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('c',2,1,3,'09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('c',2,1,3,'09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par les autorités de régulation nationales.'),('c',1,2,4,'20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('c',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('c',0,2,4,'20','fr','Article 20 − Contrats'),('c',2,2,4,'201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('c',2,2,4,'20211','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('c',2,2,4,'20211a','fr','a) l\'identité et l\'adresse du fournisseur;'),('c',2,2,4,'20211b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('c',2,2,4,'20211c','fr','c) les types de services de maintenance offerts;'),('c',2,2,4,'20211d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('c',2,2,4,'20211e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les frais afférents à la portabilité des numéros et autres identificateurs ainsi que les frais perçus au titre de la mise en œuvre d\'un équipement subventionné;'),('c',2,2,4,'20211f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('c',2,2,4,'20211g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('c',2,2,4,'20211h','fr','h) les mesures qui doivent être prises par l\'entreprise qui fournit le raccordement et/ou les services pour respecter la confidentialité des données personnelles des abonnés et les mesures qui doivent être adoptées afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité ainsi que les compensations prévues en cas d\'incident touchant à la sécurité ou à l\'intégrité.'),('c',2,2,4,'2021@A','fr','Le contrat prévoit aussi les informations à fournir sur les utilisations légalement autorisées des réseaux de communication électronique et sur les moyens de protection contre les risques pour la vie privée et les données personnelles visés à l\'article 21, paragraphe 4 bis.'),('c',2,2,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('c',2,2,4,'203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('c',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('c',2,2,4,'205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('c',2,2,4,'206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('c',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles défavorables à l\'abonné envisagées par l\'opérateur en vertu d\'une clause du contrat autorisant les modifications unilatérales, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Si le contrat ne contient pas de clause permettant à l\'opérateur de modifier le contrat unilatéralement, l\'avertissement doit informer l\'abonné du droit qui est le sien de refuser la modification proposée et de maintenir le contrat inchangé.'),('c',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('c',2,2,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('c',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('c',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché.'),('c',2,2,4,'214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('c',2,2,4,'215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('c',0,2,4,'22','fr','Article 22 − Qualité des services'),('c',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('c',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('c',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et d\'assurer que la possibilité pour les utilisateurs d\'accéder aux contenus licites ou de les distribuer ou d\'utiliser des applications et des services licites de leur choix ne soit pas indûment limité, les autorités réglementaires nationales peuvent adopter des exigences minimales en matière de qualité de service. Les autorités réglementaires nationales peuvent considérer une restriction imposée par l\'opérateur à la possibilité pour les utilisateurs d\'accéder à des contenus licites ou de les distribuer ou d\'utiliser des applications et des services licites de leur choix comme déraisonnable si elle présente un caractère discriminatoire par rapport à la source, à la destination, au contenu ou au type d\'application et n\'est pas dûment motivée par l\'opérateur.'),('c',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('c',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('c',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('c',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus. Les États membres font en sorte que la décision de bloquer l\'accès à certains numéros ou services soit susceptible de recours.'),('c',2,2,4,'2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('c',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('c',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('c',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('c',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('c',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('c',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('c',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('c',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('c',2,2,4,'3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('c',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('c',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('c',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('c',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('c',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('c',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('c',1,2,5,'15@A:30@A','fr','(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des Etats membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('c',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('c',0,2,5,'02','fr','Article 2 − Définitions'),('c',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('c',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('c',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('c',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('c',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('c',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('c',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('c',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('c',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('c',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('c',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('c',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('c',2,2,5,'041@A','fr','1 bis. Sans préjudice des dispositions des directives 95/46/CE et 2006/24/CE, ces mesures englobent les éléments suivants:'),('c',2,2,5,'041@A1','fr','- des mesures techniques et organisationnelles appropriées pour faire en sorte que l\'accès aux données personnelles ne soit possible qu\'au personnel autorisé ainsi que pour protéger les données personnelles stockées ou transmises contre une destruction accidentelle ou illégale, une perte ou modification accidentelle, un stockage, un traitement, un accès ou une divulgation non autorisé ou illégal;'),('c',2,2,5,'041@A2','fr','- des mesures techniques et organisationnelles appropriées pour protéger le réseau et les services contre un usage accidentel, illégal ou non autorisé, une atteinte ou une entrave à son fonctionnement ou à sa disponibilité, notamment la distribution de messages de communication électronique non sollicités ou abusifs;'),('c',2,2,5,'041@A3','fr','- une politique de sécurité en matière de traitement des données à caractère personnel;'),('c',2,2,5,'041@A4','fr','- une procédure d\'identification et d\'évaluation de la vulnérabilité raisonnablement prévisible des systèmes gérés par le fournisseur de services de communication électronique, en ce compris une surveillance régulière des violations de sécurité;'),('c',2,2,5,'041@A5','fr','- une procédure prévoyant la prise de mesures préventives, correctives ou de lutte contre toute vulnérabilité décelée dans le processus visé au quatrième tiret et une procédure permettant la prise de mesures préventives, correctives ou de lutte contre les incidents de sécurité pouvant aboutir à une violation de sécurité;'),('c',2,2,5,'041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à contrôler les mesures prises par les fournisseurs de services de communication électronique mis à la disposition du public et de services de la société de l\'information et à émettre des recommandations quant aux bonnes pratiques et aux indicateurs de résultats relatifs au niveau de sécurité que ces mesures doivent permettre d\'atteindre.'),('c',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('c',2,2,5,'043','fr','3. En cas de violation grave de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté de nature à porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via Internet qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent sans retard indu l\'autorité réglementaire nationale de cette violation. La notification décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('c',2,2,5,'043@A1','fr','3 bis. L\'autorité réglementaire nationale considère et détermine la gravité de la violation. Si celle-ci est considérée comme grave, l\'autorité impose au fournisseur de services de communication électronique mis à la disposition du public et au fournisseur de services de la société de l\'information l\'obligation d\'avertir convenablement sans retard les abonnés directement concernés par l\'incident. L\'avertissement contient les informations visées au paragraphe 3.'),('c',2,2,5,'043@A2','fr','L\'avertissement relatif à une violation grave peut être différé s\'il est susceptible d\'entraver la bonne marche d\'une enquête criminelle concernant cette violation.'),('c',2,2,5,'043@B','fr','3 ter. La gravité de la violation nécessitant un avertissement aux abonnés est déterminée en fonction des circonstances de l\'incident, par exemple le risque pour les données personnelles touchées par l\'incident, le type de données touchées par l\'incident, le nombre d\'abonnés concernés et l\'incidence immédiate ou potentielle de l\'incident sur la fourniture des services.'),('c',2,2,5,'043@C','fr','3 quater. La violation n\'est pas considérée comme grave et le fournisseur de services de communication électronique mis à la disposition du public ainsi que le fournisseur de services de la société de l\'information sont dispensés de l\'obligation d\'avertir les abonnés s\'il peut être établi qu\'il n\'y a pas de risque raisonnable pour les données personnelles touchées par l\'incident grâce aux mesures de protection technique appropriée mises en œuvre, notamment, mais pas seulement, des techniques de cryptage appropriées qui rendent les données incompréhensibles en cas de perte accidentelle ou frauduleuse, d\'altération, de divulgation non autorisée ou d\'accès aux données personnelles transmises, stockées ou traitées, ou d\'autres mesures de protection technique appropriées rendant les données personnelles inaccessibles en cas de perte accidentelle ou frauduleuse.'),('c',2,2,5,'0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quater, la Commission, après consultation du contrôleur européen de la protection des données et de l\'ENISA, recommande des mesures de mise en œuvre techniques concernant notamment les mesures visées au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans au paragraphe 3 bis.'),('c',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('c',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('c',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('c',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('c',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, directement ou indirectement au moyen de tout dispositif de stockage, est interdit à moins que l\'abonné ou l\'utilisateur n\'ait donné son accord préalable et ne reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('c',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('c',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('c',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('c',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('c',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('c',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('c',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('c',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('c',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('c',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('c',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('c',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('c',2,2,5,'151','fr','1. Les Etats membres peuvent adopter des mesures législatives visant à limiter la portée des droits et obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale – c\'est-à-dire la sûreté de l\'Etat – la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques et la protection des droits et libertés d\'autrui, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. A cette fin, les Etats membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphe 1 et 2, du traité sur l\'Union européenne.'),('c',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('c',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('c',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('c',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('c',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('c',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('c',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('c',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('c',0,2,5,'18','fr','Article 18 − Réexamen'),('c',2,2,5,'181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('d',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('d',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('d',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('d',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('d',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('d',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('d',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('d',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('d',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('d',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('d',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('d',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('d',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('d',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('d',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('d',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('d',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('d',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('d',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('d',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('d',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('d',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('d',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('d',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('d',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('d',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('d',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('d',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('d',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('d',3,1,2,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('d',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('d',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('d',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('d',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('d',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('d',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('d',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('d',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('d',2,1,3,'082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('d',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('d',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('d',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('d',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('d',2,1,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('d',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('d',2,1,3,'084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('d',2,1,3,'084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('d',2,1,3,'084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('d',2,1,3,'084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('d',2,1,3,'084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('d',2,1,3,'084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('d',2,1,3,'084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('d',2,1,3,'084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et utiliser toute application et/ou service licite de leur choix.'),('d',2,1,3,'084g@A','fr','g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques en vue de la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques.'),('d',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('d',2,1,3,'091','fr','1. Du fait que les radiofréquences constituent un bien public doté d\'une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace de ces radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.'),('d',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('d',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('d',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('d',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('d',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('d',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('d',2,1,3,'0932d','fr','d) assurer la réalisation d\'un objectif d\'intérêt général conformément au paragraphe 4.'),('d',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences mises à la disposition des services de communication électronique telles qu\'identifiées dans leurs tableaux nationaux d\'attribution des fréquences et dans les règlements de l\'Union internationale des télécommunications (UIT). Les États membres peuvent toutefois prévoir des mesures proportionnées et non discriminatoires concernant les types de service de communications électroniques à fournir.'),('d',2,1,3,'0942','fr','Les mesures imposant de fournir un service de communication électronique dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général, défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs en matière de politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('d',2,1,3,'0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine ou d\'éviter les interférences nuisibles.'),('d',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des objectifs d\'intérêt général visés aux paragraphes 3 et 4.'),('d',2,1,3,'095@A','fr','5 bis. Il relèvera de la compétence des États membres de définir la portée, la nature et la durée de validité des mesures visant à promouvoir les objectifs en matière de politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias, conformément à leur propre législation nationale.'),('d',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('d',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('d',2,1,3,'09@C11','fr','En vue de contribuer au développement du marché intérieur, sans préjudice de l\'article 8 bis et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures techniques d\'application appropriées pour:'),('d',2,1,3,'09@C11A','fr','-a) harmoniser les règles relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à l\'article 9;'),('d',2,1,3,'09@C11B','fr','-aa) assurer la diffusion coordonnée et en temps voulu des informations relatives à l\'attribution, à la disponibilité et à l\'utilisation des radiofréquences;'),('d',2,1,3,'09@C11a','fr','a) identifier les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises, sans préjudice de l\'article 9 ter, paragraphe 1, à l\'exclusion des radiofréquences que les États membres prévoient d\'affecter à des services de radiodiffusion;'),('d',2,1,3,'09@C11b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('d',2,1,3,'09@C11c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('d',2,1,3,'09@C1@A','fr','Ces mesures d\'application ne portent pas atteinte aux mesures prises au niveau communautaire ou national, dans le respect du droit communautaire, pour poursuivre notamment des objectifs d\'intérêt général en ce qui concerne la réglementation en matière de contenus et la politique audiovisuelle;'),('d',2,1,3,'09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Lors de l\'application des dispositions des points a) à c)du présent paragraphe, la Commission peut être assistée par le RSPC.'),('d',1,2,4,'20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application licite déterminés n\'est pas restreint de manière déraisonnable.'),('d',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('d',0,2,4,'20','fr','Article 20 − Contrats'),('d',2,2,4,'201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs et des autres règles sur la transparence dans la fourniture de services de médias, en particulier les directives 89/552/CEE, 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('d',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('d',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('d',2,2,4,'2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('d',2,2,4,'2021c','fr','c) les types de services de maintenance offerts;'),('d',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('d',2,2,4,'2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('d',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('d',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('d',2,2,4,'2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité ou à l\'utilisation du service pour commettre des actes illégaux.'),('d',2,2,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('d',2,2,4,'203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('d',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('d',2,2,4,'205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, tout contenu ou d\'utiliser toute application ou tout service de son choix.'),('d',2,2,4,'206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('d',2,2,4,'206@A','fr','6 bis. Les États membres veillent à ce que, en cas de violations répétées du droit d\'auteur et des droits voisins, les abonnés soient avertis clairement, afin qu\'ils aient la possibilité de mettre un terme à leurs activités illicites.'),('d',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('d',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('d',2,2,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('d',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('d',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('d',2,2,4,'214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('d',2,2,4,'215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('d',2,2,4,'216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('d',0,2,4,'22','fr','Article 22 − Qualité des services'),('d',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('d',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('d',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('d',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('d',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('d',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services licites fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('d',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('d',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons liées à une activité illicite et dommageable ou à une situation d\'abus.'),('d',2,2,4,'2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('d',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('d',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('d',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('d',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('d',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('d',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('d',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('d',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('d',2,2,4,'3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('d',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('d',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('d',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('d',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('d',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et, partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus reconnus par la Charte des droits fondamentaux de l\'Union européenne sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('d',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('d',1,2,5,'15@A:30@A','fr','(30 bis) Lors de la mise en œuvre de mesures adoptées en vue de la transposition de la directive 2002/58/CE, il incombe aux autorités et aux tribunaux des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à ladite directive, mais également de ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec des droits fondamentaux ou avec d\'autres principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('d',1,2,5,'04:31','fr','(31) Il convient de prévoir des mesures de mise en œuvre afin d\'établir un ensemble commun d\'exigences pour atteindre un niveau approprié de protection de la vie privée et de sécurité des données à caractère personnel transmises ou traitées en relation avec l\'utilisation licite de réseaux de communications électroniques dans le marché intérieur.'),('d',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('d',0,2,5,'02','fr','Article 2 − Définitions'),('d',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('d',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('d',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('d',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('d',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('d',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('d',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('d',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('d',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('d',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('d',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('d',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('d',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('d',2,2,5,'043','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('d',2,2,5,'0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('d',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('d',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('d',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute personne autre que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à d\'autres moyens d\'interception ou de surveillance, sans le consentement des utilisateurs concernés, sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1, et à la Charte des droits fondamentaux de l\'Union européenne. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('d',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('d',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('d',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('d',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('d',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('d',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('d',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('d',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('d',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('d',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('d',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('d',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('d',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('d',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('d',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est- à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques ou la protection des droits et des libertés d\'autrui, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont conformes aux principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('d',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('d',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('d',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('d',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('d',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('d',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('d',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('d',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('d',0,2,5,'18','fr','Article 18 − Réexamen'),('d',2,2,5,'181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('e',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('e',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('e',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('e',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('e',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('e',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par les autorités de régulation nationales.'),('e',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('e',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('e',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('e',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('e',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('e',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('e',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('e',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('e',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('e',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('e',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('e',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('e',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('e',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('e',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('e',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('e',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('e',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('e',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('e',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('e',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('e',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('e',3,1,2,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('e',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('e',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('e',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('e',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('e',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('e',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('e',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('e',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('e',2,1,3,'082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('e',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('e',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('e',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('e',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('e',2,1,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('e',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('e',2,1,3,'0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('e',2,1,3,'0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('e',2,1,3,'0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('e',2,1,3,'0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('e',2,1,3,'0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('e',2,1,3,'0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('e',2,1,3,'0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('e',2,1,3,'0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('e',2,1,3,'084@A','fr','4 bis. Les autorités de régulation nationales s\'efforcent de créer un environnement réglementaire approprié pour permettre la réalisation d\'investissements concurrentiels dans les nouveaux réseaux d\'accès, chance unique pour l\'innovation et pour l\'instauration d\'une concurrence par les plateformes ouvrant la voie à une dérégulation. Cet environnement réglementaire doit notamment:'),('e',2,1,3,'084@Aa','fr','a) être prévisible pendant une durée compatible avec le temps nécessaire à la rentabilité d\'investissements importants;'),('e',2,1,3,'084@Ab','fr','b) viser à étendre au maximum le champ géographique de la concurrence par les plateformes;'),('e',2,1,3,'084@Ac','fr','c) permettre l\'obtention d\'un avantage concurrentiel du fait d\'un déploiement géographique plus rapide; en encourageant, ainsi, les déploiements de réseau;'),('e',2,1,3,'084@Ad','fr','d) attirer les ressources des marchés financiers pour permettre la réalisation d\'investissements initiaux importants dans les nouveaux réseaux d\'accès; et'),('e',2,1,3,'084@Ae','fr','e) permettre la conclusion d\'accords commerciaux souples sur les investissements et le partage des risques entre les opérateurs des nouveaux réseaux d\'accès.'),('e',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('e',2,1,3,'091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, les États membres respectent les accords internationaux et peuvent tenir compte de considérations d\'ordre public.'),('e',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, ce qui peut contribuer à la réalisation d\'économies d\'échelle et à l\'interopérabilité des services au bénéfice des consommateurs, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('e',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater et quinquies, les États membres facilitent, dans la mesure du possible, l\'utilisation de tous les types de réseau de radiocommunications ou de technologie dans les bandes de fréquences attribuées aux services de communications électroniques, dans le respect de leur tableau national de répartition des fréquences ainsi que de la réglementation relative aux radiocommunications de l\'UIT.'),('e',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('e',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('e',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('e',2,1,3,'0932c','fr','c) respecter l\'obligation prévue par un accord international relatif à l\'utilisation des fréquences ou le règlement des radiocommunications de l\'UIT,'),('e',2,1,3,'0932c@A','fr','c bis) garantir l\'utilisation efficace du spectre, ou'),('e',2,1,3,'0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('e',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa, les États membres facilitent, dans la mesure du possible, l\'utilisation de tous les types de service de communications électroniques, dans le respect du plan de fréquences national ainsi que du règlement de l\'UIT relatif aux radiocommunications. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('e',2,1,3,'0942','fr','Les restrictions imposant de fournir un service de communications électroniques dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la fourniture de services universels ou de services d\'intérêt général, la promotion de la cohésion sociale, régionale ou territoriale, l\'utilisation efficace des radiofréquences et la bonne gestion du spectre en tenant compte des engagements et des pratiques internationaux ou la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('e',2,1,3,'0943','fr','Une restriction interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique se justifie uniquement par la nécessité de protéger des services de sauvegarde de la vie humaine ou d\'assurer la réalisation d\'un objectif d\'intérêt général défini dans la législation nationale dans le respect du droit communautaire, comme la promotion de la diversité culturelle et linguistique ainsi que le pluralisme des médias.'),('e',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4. Il appartient aux États membres de définir la portée et la nature de toute dérogation.'),('e',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('e',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('e',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:'),('e',2,1,3,'09@C1a','fr','a) identifier et recommander les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises, y compris les fréquences prévues par les États membres pour certains services qui, du fait de l\'évolution technologique, utiliseront pleinement le dividende numérique, mais à l\'exclusion des fréquences prévues par les États membres pour les services de radiodiffusion;'),('e',2,1,3,'09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, y compris les services de radiodiffusion et compte tenu de la nécessité d\'améliorer l\'accès de tous les citoyens à la société de l\'information.'),('e',1,2,4,'20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('e',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('e',0,2,4,'20','fr','Article 20 − Contrats'),('e',2,2,4,'201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('e',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('e',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('e',2,2,4,'2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('e',2,2,4,'2021c','fr','c) les types de services de maintenance offerts;'),('e',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('e',2,2,4,'2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('e',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('e',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('e',2,2,4,'2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('e',2,2,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('e',2,2,4,'203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('e',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('e',2,2,4,'205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('e',2,2,4,'206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('e',2,2,4,'206@A','fr','6 bis. Les États membres garantissent aux consommateurs la liberté de choisir et offrent un niveau de protection approprié contre les produits qui limitent indûment cette liberté, tels que les contrats d\'une durée excessive, les ventes liées de produits et les frais ou les pénalités en cas de changement de fournisseur.'),('e',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('e',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('e',2,2,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II. Ces informations sont publiées sous une forme aisément accessible.'),('e',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('e',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('e',2,2,4,'214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('e',2,2,4,'215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('e',2,2,4,'216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \"l\'Autorité\"), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('e',0,2,4,'22','fr','Article 22 − Qualité des services'),('e',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('e',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('e',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('e',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('e',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('e',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('e',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('e',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('e',2,2,4,'2821','fr','La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('e',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('e',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('e',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('e',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('e',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('e',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs en général et par les utilisateurs handicapés en particulier. Il est tenu dûment compte des objectifs politiques et des principes réglementaires établis à l\'article 8 de la directive 2002/21/CE.'),('e',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('e',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('e',2,2,4,'3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('e',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('e',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('e',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('e',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('e',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('e',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('e',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('e',0,2,5,'02','fr','Article 2 − Définitions'),('e',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('e',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('e',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('e',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('e',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('e',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('e',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('e',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('e',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('e',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('e',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('e',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('e',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('e',2,2,5,'043','fr','3. En cas de violation grave de la sécurité entraînant accidentellement la divulgation ou l\'accès non autorisés de données à caractère personnel qui n\'ont pas été rendues inintelligibles par des moyens technologiques, transmises, stockées ou traitées d\'une autre manière au cours de la fourniture de services de communications électroniques accessibles au public dans la Communauté, violation susceptible de causer un dommage important à des abonnés, le fournisseur de services de communications électroniques publics ou privés dont les abonnés pourraient avoir à subir les effets de cette violation informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de l\'État membre où le service a été presté de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('e',2,2,5,'0441','fr','4. Afin d\'assurer une mise en œuvre harmonisée et proportionnelle des mesures visées aux paragraphes 1, 2 et 3, la Commission adopte, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée \"l\'Autorité\"), des parties concernées et du contrôleur européen de la protection des données, des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('e',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2.'),('e',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('e',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('e',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('e',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('e',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('e',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('e',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('e',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('e',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('e',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('e',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('e',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('e',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('e',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('e',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('e',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('e',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('e',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('e',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('e',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('e',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('e',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('e',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('e',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('e',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2.'),('e',0,2,5,'18','fr','Article 18 − Réexamen'),('e',2,2,5,'181','fr','Au plus tard deux ans après l\'entrée en vigueur de la présente directive, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données personnelles par des parties tierces – publiques ou privées – à des fins qui ne sont pas visées par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte du rapport susmentionné, de tout changement intervenu dans le secteur et du traité de Lisbonne, notamment des nouvelles compétences en matière de protection des données instaurées à l\'article 16 du traité sur le fonctionnement de l\'Union européenne, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('f',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('f',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('f',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('f',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('f',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('f',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('f',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('f',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('f',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('f',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('f',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('f',2,1,1,'1212b@A','fr','b bis) de conclure des accords de partage du réseau d\'accès radio pour couvrir des zones éloignées et/ou non rentables afin d\'offrir des possibilités de choix multiples et d\'y donner accès sur tout le territoire des États membres pour le bénéfice des consommateurs et de l\'environnement.'),('f',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('f',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('f',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('f',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('f',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('f',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('f',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('f',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('f',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('f',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('f',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;'),('f',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('f',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('f',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('f',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('f',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('f',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('f',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission peut, en accord avec les autorités de régulation nationales, harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique).'),('f',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('f',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('f',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('f',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('f',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('f',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('f',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;'),('f',2,1,3,'082c','fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et'),('f',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('f',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('f',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('f',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('f',2,1,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('f',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('f',2,1,3,'084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('f',2,1,3,'084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('f',2,1,3,'084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('f',2,1,3,'084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('f',2,1,3,'084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('f',2,1,3,'084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('f',2,1,3,'084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('f',2,1,3,'084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('f',2,1,3,'084g@A','fr','g bis) en s\'assurant de la coopération des entreprises qui fournissent des réseaux et des services de communications électroniques avec les secteurs concernés, pour la protection et la promotion des contenus licites dans le cadre de ces réseaux et services.'),('f',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('f',2,1,3,'091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés et à ce que l\'attribution et l\'assignation du spectre des radiofréquences par les autorités de régulation nationales garantissent une concurrence effective, compte tenu de leurs plans nationaux de radiofréquences respectifs et des décisions antérieures d\'organisations internationales traitant de la gestion du spectre des radiofréquences.'),('f',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences, lorsque cela est possible, dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique), en tenant compte de leurs plans nationaux de radiofréquences respectifs et des décisions antérieures d\'organisations internationales traitant de la gestion du spectre des radiofréquences.'),('f',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('f',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('f',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('f',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('f',2,1,3,'0932b@A','fr','b bis) éviter les distorsions de concurrence;'),('f',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('f',2,1,3,'0932d','fr','d) respecter une restriction conformément au paragraphe 4, y compris les restrictions visant à garantir la promotion des objectifs de la politique culturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias.'),('f',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('f',2,1,3,'0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('f',2,1,3,'0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('f',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.'),('f',2,1,3,'095@A','fr','5 bis. Il est de la compétence des États membres de définir la portée, la nature et la durée des restrictions visant à promouvoir les objectifs de la politique ulturelle et des médias que sont la diversité culturelle et linguistique et le pluralisme des médias conformément à leur propre droit national.'),('f',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('f',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('f',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut, en accord avec les autorités de régulation nationales, recommander des mesures d\'application appropriées pour:'),('f',2,1,3,'09@C1a','fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('f',2,1,3,'09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('f',2,1,3,'09@C1c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('f',2,1,3,'09@C1d','fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe. Toutes les exceptions sont conformes à l\'article 9, paragraphes 3 et 4.'),('f',2,1,3,'09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].'),('f',1,2,4,'20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.'),('f',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('f',0,2,4,'20','fr','Article 20 − Contrats'),('f',2,2,4,'201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('f',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('f',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('f',2,2,4,'2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,'),('f',2,2,4,'2021c','fr','c) les types de services de maintenance offerts;'),('f',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('f',2,2,4,'2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('f',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('f',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('f',2,2,4,'2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('f',2,2,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('f',2,2,4,'203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('f',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('f',2,2,4,'205','fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.'),('f',2,2,4,'206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.'),('f',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('f',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('f',2,2,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('f',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('f',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('f',2,2,4,'214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('f',2,2,4,'215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('f',2,2,4,'216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('f',0,2,4,'22','fr','Article 22 − Qualité des services'),('f',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('f',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('f',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('f',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('f',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('f',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('f',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('f',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('f',2,2,4,'2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('f',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('f',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('f',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('f',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('f',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('f',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('f',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('f',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('f',2,2,4,'3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('f',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('f',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('f',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('f',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('f',1,2,5,'01:26@A','fr','(26 bis) La présente directive prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('f',1,2,5,'15@A:26@C','fr','(26 quater) Les dispositions de la présente directive précisent et complètent la directive 95/46/CE et prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.'),('f',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('f',1,2,5,'03:28@A1','fr','(28 bis) Aux fins de la présente directive, les adresses de protocoles Internet sont uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données.'),('f',1,2,5,'03:28@A2','fr','Dans les deux prochaines années, la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.'),('f',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, l\'autorité réglementaire nationale ou l\'autorité compétente devrait en être avertie sans retard. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.'),('f',1,2,5,'151:30@9','fr','(30 bis) L\'article 15, paragraphe 1, de la présente directive s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE ne porte pas préjudice à la présente directive ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, lesquelles garantissent que de telles mesures de protection sont respectées.'),('f',1,2,5,'15@A:30@A','fr','(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('f',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('f',0,2,5,'02','fr','Article 2 − Définitions'),('f',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('f',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('f',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('f',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('f',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('f',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('f',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('f',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('f',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('f',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('f',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('f',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('f',2,2,5,'041@A','fr','1 bis. Sans préjudice des dispositions des directives 95/46/CE et 2006/24/CE, ces mesures comprennent:'),('f',2,2,5,'041@A1','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux strictes fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, ou le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;'),('f',2,2,5,'041@A2','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;'),('f',2,2,5,'041@A3','fr','- une politique de sécurité relative au traitement des données à caractère personnel;'),('f',2,2,5,'041@A4','fr','- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité;'),('f',2,2,5,'041@A5','fr','- un mécanisme permettant la prise de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant la prise de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.'),('f',2,2,5,'041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatif au degré de sécurité que ces mesures sont censées atteindre.'),('f',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('f',2,2,5,'0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, et si cette violation est susceptible de porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information signalent cette violation sans retard indu à l\'autorité réglementaire nationale ou à l\'autorité compétente en vertu du droit national de l\'État membre. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('f',2,2,5,'0432','fr','Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.'),('f',2,2,5,'043@A1','fr','3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.'),('f',2,2,5,'043@A2','fr','La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.'),('f',2,2,5,'043@A3','fr','Dans leurs rapports annuels, les fournisseurs avertissent les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.'),('f',2,2,5,'043@A4','fr','Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de violation.'),('f',2,2,5,'043@B','fr','3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.'),('f',2,2,5,'043@C1','fr','3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes concernées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.'),('f',2,2,5,'043@C2','fr','En cas de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de production rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, les mesures techniques de protection rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.'),('f',2,2,5,'04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 et 2 et au paragraphe 3, points a, b et c, la Commission recommande, après consultation du Contrôleur européen de la protection des données, des parties prenantes pertinentes et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1, point a, les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées au paragraphe 3, points a et b.'),('f',2,2,5,'04412','fr','La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles, tant techniquement qu\'économiquement, aptes à améliorer la mise en œuvre de la présente directive.'),('f',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('f',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('f',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('f',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('f',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si l\'abonné ou l\'utilisateur a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et si le droit de refuser un tel traitement lui est donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('f',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('f',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('f',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('f',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('f',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('f',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('f',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('f',2,2,5,'066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société d\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.'),('f',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('f',2,2,5,'141','fr','1. Lors de la mise en œuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('f',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('f',2,2,5,'143','fr','3. Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatibles avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.'),('f',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('f',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('f',2,2,5,'151@B','fr','1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément à l\'article 15, paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions prévues par la législation nationale.'),('f',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('f',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('f',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('f',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables – y compris des sanctions pénales, le cas échéant – aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('f',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('f',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('f',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.'),('f',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('f',0,2,5,'18','fr','Article 18 − Réexamen'),('f',2,2,5,'181','fr','18. Au plus tard deux ans après l\'entrée en vigueur de la présente directive, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties – publiques ou privées – à des fins qui ne sont pas visées par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte du rapport susmentionné, de tout changement intervenu dans le secteur et du traité de Lisbonne, en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('g',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('g',2,1,1,'091','fr','1. Les autorités de régulation nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('g',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('g',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('g',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent tel que visé à l\'article 14 de la directive-cadre concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('g',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('g',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('g',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('g',2,1,1,'1212','fr','Les opérateurs se voient notamment imposer:'),('g',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('g',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('g',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('g',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('g',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('g',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement,des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;'),('g',2,1,1,'1212f@A','fr','f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;'),('g',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('g',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('g',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('g',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('g',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('g',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('g',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('g',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('g',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;'),('g',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;'),('g',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('g',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('g',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre).'),('g',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('g',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('g',2,1,3,'0812','fr','Sauf disposition contraire prévue à l\'article 9 concernant les radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('g',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('g',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('g',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;'),('g',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;'),('g',2,1,3,'082c','fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et'),('g',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('g',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('g',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('g',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('g',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('g',2,1,3,'0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('g',2,1,3,'0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('g',2,1,3,'0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('g',2,1,3,'0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('g',2,1,3,'0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('g',2,1,3,'0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('g',2,1,3,'0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('g',2,1,3,'0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).'),('g',2,1,3,'084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:'),('g',2,1,3,'084@Aa','fr','a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;'),('g',2,1,3,'084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('g',2,1,3,'084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;'),('g',2,1,3,'084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre l\'investisseur et les entreprises bénéficiant de l\'accès aux nouvelles ressources;'),('g',2,1,3,'084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;'),('g',2,1,3,'084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('g',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('g',2,1,3,'091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 bis. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.'),('g',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 bis et 9 ter de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('g',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à la réglementation des communications de l\'UIT.'),('g',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:'),('g',2,1,3,'0932a','fr','a) éviter la possibilité d\'interférences nuisibles,'),('g',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('g',2,1,3,'0932b@A','fr','b bis) garantir la qualité technique des services,'),('g',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences,'),('g',2,1,3,'0932c@A','fr','c bis) sauvegarder l\'utilisation efficiente des radiofréquences,'),('g',2,1,3,'0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('g',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('g',2,1,3,'0942','fr','Les restrictions imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('g',2,1,3,'0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('g',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.'),('g',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le [date de transposition].'),('g',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('g',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 bis, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:'),('g',2,1,3,'09@C1A','fr','-a) appliquer le programme de gestion du spectre établi conformément à l\'article 8 bis (7);'),('g',2,1,3,'09@C1a','fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('g',2,1,3,'09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;'),('g',2,1,3,'09@C1d','fr','d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.'),('g',2,1,3,'09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.'),('g',1,2,4,'20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu, de services ou d\'applications déterminés n\'est pas restreint de manière déraisonnable et, par exemple, de remédier à des conditions déraisonnables d\'accès de gros.'),('g',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('g',0,2,4,'20','fr','Article 20 − Contrats'),('g',2,2,4,'201','fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('g',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:'),('g',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('g',2,2,4,'2021b','fr','b) le service fourni, toute restriction quant aux possibilités d\'accéder à, et/ou d\'utiliser, des services et des contenus mentionnés au paragraphe 5, les niveaux de qualité du service offert, le délai nécessaire au raccordement initial, ainsi que toute restriction quant aux possibilités d\'utiliser des équipements terminaux,'),('g',2,2,4,'2021c','fr','c) les types de services de maintenance offerts;'),('g',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;'),('g',2,2,4,'2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;'),('g',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('g',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('g',2,2,4,'2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('g',2,2,4,'2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.'),('g',2,2,4,'203','fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.'),('g',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et par la suite.'),('g',2,2,4,'2051','fr','5. Les États membres veillent à ce que – et le cas échéant, prennent sans délai les dispositions pour que – lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur, notamment en matière technique, de prix ou de tarifs, quant aux possibilités:'),('g',2,2,4,'2051a','fr','a) d\'accéder à, d\'utiliser et de distribuer des contenus quels qu\'ils soient;'),('g',2,2,4,'2051b','fr','b) d\'accéder à, ou d\'utiliser toute application ou service de son choix; et/ou'),('g',2,2,4,'2051c','fr','c) de gérer ou d\'utiliser tout contenu, service ou application dans leur matériel terminal.'),('g',2,2,4,'2052','fr','Ces informations sont fournies sous une forme claire, complète et facilement accessible.'),('g',2,2,4,'206','fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins.'),('g',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Ce droit ne peut être exercé que si les modifications sont désavantageuses pour l\'abonné.'),('g',2,2,4,'207@A','fr','7 bis. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit expressément interrogé, avant la conclusion du contrat, sur son désir ou non d\'intégrer les informations en question dans les bases de données d\'annuaire et sur la façon dont il souhaite qu\'elles soient incluses, ainsi que sur son désir de recourir à l\'option d\'inclure certaines informations dans la base de données, mais de ne pas les révéler aux utilisateurs des services d\'annuaire.'),('g',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('g',2,2,4,'210','fr','-1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 97/7/CE et 2005/29/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.'),('g',2,2,4,'211','fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.'),('g',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.'),('g',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('g',2,2,4,'214','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.'),('g',2,2,4,'215','fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.'),('g',2,2,4,'216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut instaurer des lignes directrices, par exemple des lignes directrices spécifiant une méthodologie ou des procédures.'),('g',0,2,4,'22','fr','Article 22 − Qualité des services'),('g',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales, après avoir pris en compte l\'opinion des parties intéressées, exigent des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en mettant l\'accent en particulier sur les informations communiquées par les utilisateurs finals handicapés sur l\'accès équivalent. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('g',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('g',2,2,4,'2231','fr','3. Les États membres veillent à garantir la transparence des services d\'un réseau à l\'autre, et à empêcher tout comportement discriminatoire contraire à la concurrence dans les services. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, les autorités réglementaires nationales peuvent, après consultation de [xxx] et de la Commission, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service à l\'égard des entreprises qui fournissent des réseaux de communications publics.'),('g',2,2,4,'2232','fr','Sans préjudice des dispositions du premier alinéa, les entreprises qui fournissent des réseaux de communications publiques sont habilitées à procéder à une gestion raisonnable des réseaux.'),('g',2,2,4,'223@A','fr','3 bis. Afin de garantir que la possibilité, pour les utilisateurs, d\'accéder ou de distribuer des contenus licites, ou encore d\'utiliser une application ou un service licite de leur choix, n\'est pas restreinte de manière déraisonnable, les États membres veillent à ce que les autorités nationales de régulation soient en mesure de garantir que toute limitation imposée par les entreprises fournissant des réseaux et/ou des services de communications publics en ce qui concerne la possibilité des utilisateurs à accéder à ou à distribuer des contenus licites soit dûment justifiée.'),('g',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('g',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('g',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('g',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('g',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.'),('g',2,2,4,'2821','fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('g',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('g',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('g',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('g',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.'),('g',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('g',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('g',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut instaurer des lignes directrices et prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique.'),('g',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('g',2,2,4,'3411','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('g',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.'),('g',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('g',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('g',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('g',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('g',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de graves incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent, si les autorités réglementaires nationales le jugent nécessaire après notification par les opérateurs concernés. Lorsque des données personnelles sont rendues inutilisables, les autorités réglementaires nationales doivent pouvoir décider de ne pas demander la notification par les opérateurs concernés. Tout avertissement intervenant en pareil cas devrait comprendre des informations, adaptées à chaque cas particulier, sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.'),('g',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('g',0,2,5,'02','fr','Article 2 − Définitions'),('g',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('g',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('g',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('g',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('g',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('g',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('g',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('g',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('g',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('g',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('g',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('g',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('g',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('g',2,2,5,'0431','fr','3. En cas de violation grave de la sécurité par le fournisseur de services de communications électroniques accessibles au public entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'autorité réglementaire nationale de cette violation. La notification décrit la nature de la violation et ses conséquences ainsi que les mesures prises par le fournisseur pour y remédier, et recommande les mesures à prendre pour en atténuer les répercussions négatives possibles. L\'autorité nationale de régulation décide si le fournisseur de services de communications électroniques accessibles au public notifie la violation à l\'abonné concerné. Lorsque les données personnelles ont été rendues inutilisables par des moyens techniques ou des procédures, dans une mesure telle que le risque de perte est faible ou a largement disparu, une violation de la sécurité des données ne devrait pas être jugée préjudiciable pour l\'utilisateur final. En conséquence, l\'autorité de réglementation nationale peut décider de ne pas demander la notification par le fournisseur à l\'abonné concerné. Les moyens techniques et les procédures appropriés permettant de rendre les données inutilisables sont approuvés par l\'autorité réglementaire nationale. La Commission peut, après consultation de [xxx], prendre les mesures de coordination appropriées pour assurer une approche cohérente au niveau communautaire.'),('g',2,2,5,'0432','fr','Le cas échéant, l\'autorité de régulation nationale concernée notifie la violation aux autorités nationales de régulation des autres États membres et au [xxx]. Lorsque la révélation de la violation est dans l\'intérêt public, l\'autorité nationale de régulation peut informer le public.'),('g',2,2,5,'0433','fr','Tous les trois mois, l\'autorité nationale de régulation soumet un rapport de synthèse à la Commission sur les notifications reçues et sur les actions entreprises en vertu du présent paragraphe.'),('g',2,2,5,'0441','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de [xxx], et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('g',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2.'),('g',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('g',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('g',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('g',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur ait donné son accord préalable, dans le respect de la directive 95/46/CE, sur la base d\'une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur. L\'accord préalable de l\'abonné est obtenu séparément de son consentement aux conditions générales.'),('g',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('g',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('g',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('g',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou les abonnés reçoivent des informations claires et complètes sur la possibilité de retirer à tout moment leur accord pour le traitement des données de trafic. Les procédures de retrait de l\'accord sont aisément compréhensibles et directes.'),('g',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('g',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('g',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('g',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('g',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('g',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('g',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).'),('g',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('g',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('g',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('g',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('g',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('g',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.'),('g',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('g',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('g',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.'),('g',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('g',0,2,5,'18','fr','Article 18 − Réexamen'),('g',2,2,5,'181','fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('h',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('h',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('h',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('h',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('h',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('h',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('h',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('h',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('h',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('h',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('h',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('h',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('h',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('h',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('h',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;'),('h',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('h',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('h',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('h',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('h',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('h',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('h',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et des avantages pour le consommateur, et compte tenu de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres options d\'accès en amont;'),('h',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('h',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('h',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme;'),('h',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('h',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('h',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).'),('h',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('h',3,1,2,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('h',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('h',1,1,3,'084g@A:60@A','fr','(60 bis) Il appartient aux États membres d\'encourager des mécanismes de coopération entre les parties intéressées afin de promouvoir un bon fonctionnement des services en ligne et un niveau de confiance élevé des utilisateurs. Il convient en particulier d\'inciter les entreprises qui fournissent des réseaux et/ou services de communication électronique et les autres parties intéressées à coopérer pour la promotion du contenu licite et la protection du contenu en ligne. Une telle coopération peut par exemple se concrétiser, au-delà et sans que ceci ne porte préjudice au cadre réglementaire, par l\'élaboration de codes de conduite négociés et convenus entre les parties intéressées. Le principe de tels codes est déjà envisagé dans de nombreux instruments communautaires tels la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\") (JO L 178 du 17.07.2000, p. 1.), la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45; version corrigée dans le JO L 195 du 2.6.2004, p. 16.), et la directive 95/46/CE du Parlement européen et du Conseil, du 24 octobre 1995, relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation de ces données (JO L 281 du 23.11.1995, p. 31. Directive modifiée en dernier lieu par la directive 1882/2003/CE (JO L 284 du 31.10.2003, p. 1).). Une telle coopération entre parties prenantes est un élément essentiel pour la promotion du contenu en ligne, en particulier le contenu culturel européen, et pour libérer le potentiel de la société de l\'information.'),('h',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('h',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('h',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('h',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('h',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('h',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('h',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, compte tenu des règles en matière d\'aide publique, en particulier pour la fourniture de contenu;'),('h',2,1,3,'082c','fr','c) en encourageant et en facilitant les investissements efficaces et fondés sur le marché dans les infrastructures, ainsi qu\'en encourageant l\'innovation; et');
INSERT INTO `tp_text` VALUES ('h',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('h',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('h',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('h',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('h',2,1,3,'083c','fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et'),('h',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('h',2,1,3,'084','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('h',2,1,3,'084a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('h',2,1,3,'084b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('h',2,1,3,'084c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('h',2,1,3,'084d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('h',2,1,3,'084e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('h',2,1,3,'084f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('h',2,1,3,'084g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.'),('h',2,1,3,'084g@A','fr','g bis) en assurant la coopération entre les entreprises fournissant des réseaux et services de communications électroniques, d\'une part, et les secteurs intéressés par la protection et la promotion des contenus licites sur les réseaux et dans les services de communications électroniques, d\'autre part.'),('h',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('h',2,1,3,'091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés ainsi qu\'à éviter toute distorsion de la concurrence.'),('h',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('h',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.'),('h',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:'),('h',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('h',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('h',2,1,3,'0932b@A','fr','b bis) évite toute distorsion de concurrence.'),('h',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou'),('h',2,1,3,'0932d','fr','d) respecter une restriction conformément au paragraphe 4.'),('h',2,1,3,'0941','fr','Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles aux services de communication électronique telles qu\'identifiées dans leurs grilles nationales d\'allocation et dans les règles de l\'UIT en matière de radio. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('h',2,1,3,'0942','fr','Les restrictions imposant de fournir un service de communications électroniques dans une bande de fréquences spécifique ne se justifient que par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général comme établi dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences, la promotion de la diversité culturelle et linguistique et le pluralisme des médias ou la fourniture de services de radiodiffusion et de télévision.'),('h',2,1,3,'0943','fr','Une restriction interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine ou d\'assurer la réalisation d\'un objectif d\'intérêt général, tel qu\'il est défini dans la législation nationale, conformément au droit communautaire, comme la promotion de la diversité culturelle et linguistique et le pluralisme des médias.'),('h',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4. Il leur incombe de définir la portée et la nature de toute exception.'),('h',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.'),('h',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('h',2,1,3,'09@C11','fr','En vue de contribuer au développement du marché intérieur et, sans préjudice de l\'article 8 bis, aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures techniques d\'application appropriées pour:'),('h',2,1,3,'09@C11A','fr','-a) harmoniser les règles relatives à la mise à disposition et à l\'utilisation efficace des radiofréquences conformément à la procédure établie à l\'annexe II bis;'),('h',2,1,3,'09@C11B','fr','-a bis) assurer la fourniture coordonnée et en temps utile de l\'information concernant l\'allocation, la mise à disposition et l\'utilisation des radiofréquences conformément à la procédure établie à l\'annexe II bis;'),('h',2,1,3,'09@C11a','fr','a) identifier les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises, à l\'exclusion des fréquences que les États membres ont attribuées ou prévues pour les services de radio- et de télédiffusion;'),('h',2,1,3,'09@C11b','fr','b) harmoniser les conditions dont ces droits sont assortis;'),('h',2,1,3,'09@C11c','fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;'),('h',2,1,3,'09@C1@A','fr','Ces mesures d\'applications s\'entendent sans préjudice de celles prises au niveau communautaire ou national, conformément au droit communautaire, pour atteindre des objectifs d\'intérêt général, en particulier ceux relatifs à la promotion de la diversité culturelle et linguistique et du pluralisme des médias.'),('h',2,1,3,'09@C2','fr','Les mesures adoptées en vertu des points a) à c) du premier alinéa, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 22, paragraphe 3. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par le Comité sur le spectre radioélectrique.'),('h',1,2,4,'20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être produites à titre préventif ou en réaction à des problèmes particuliers, être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites Internet des autorités publiques. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations à disposition de leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels encourus par le fournisseur pour la diffusion de ces informations, par exemple s\'il est obligé d\'envoyer les informations par la poste et donc d\'assumer des frais d\'affranchissement supplémentaires, devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.'),('h',1,2,4,'20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et distribuer et quels services, applications, matériels et logiciels ils veulent utiliser à cette fin, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, l\'utilisateur peut être tenu de donner son accord à ces restrictions et/ou limitations en vertu de la directive 2002/58/CE (directive Vie privée).'),('h',1,2,4,'20:14@A','fr','(14 bis) Dans un marché concurrentiel, les utilisateurs devraient être en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, le blocage des accès et le ralentissement du trafic sur les réseaux. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que prévoient les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces mesures correctives n\'ont pas été opérantes compte tenu des intérêts des utilisateurs et de toute autre considération. Ces orientations ou mesures peuvent inclure la fourniture d\'un ensemble minimal de services non restreints.'),('h',1,2,4,'20:14@B','fr','(14 ter) La gestion des réseaux pour faire face à la congestion ou à des contraintes de capacité et pour permettre de fournir de nouveaux services ne devrait pas être considérée en soi comme un exemple de restriction abusive et il conviendrait également de tenir dûment compte du droit des opérateurs de réseaux et de services à diversifier leurs offres dans un marché concurrentiel, y compris en imposant des restrictions raisonnables à l\'utilisation, une différenciation des prix et d\'autres pratiques concurrentielles légitimes. Le non-respect temporaire d\'une exigence minimale en matière de qualité de service en raison de circonstances imprévisibles échappant raisonnablement au contrôle du fournisseur de service et/ou de réseau (force majeure) ne devrait pas faire l\'objet de sanctions.'),('h',1,2,4,'20:14@C','fr','(14 quater) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.'),('h',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('h',0,2,4,'20','fr','Article 20 − Contrats'),('h',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le souhaitent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:'),('h',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('h',2,2,4,'2021b','fr','b) le service fourni, y compris en particulier:'),('h',2,2,4,'2021b1','fr','- le fait que l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doive être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture de cet accès sur l\'ensemble du territoire national,'),('h',2,2,4,'2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,'),('h',2,2,4,'2021b3','fr','- les niveaux de qualité du service, compte tenu de tout indicateur visé à l\'article 22, paragraphe 2, selon que de besoin,'),('h',2,2,4,'2021b4','fr','- les types de services de maintenance et d\'assistance aux utilisateurs offerts ainsi que la façon de contacter les services d\'assistance,'),('h',2,2,4,'2021b5','fr','- le délai nécessaire au raccordement initial, et'),('h',2,2,4,'2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;'),('h',2,2,4,'2021c','fr','c) la décision de l\'abonné de faire figurer ses données personnelles dans un annuaire et les données concernées;'),('h',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;'),('h',2,2,4,'2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:'),('h',2,2,4,'2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs; et'),('h',2,2,4,'2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés à l\'équipement terminal.'),('h',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('h',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('h',2,2,4,'2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.'),('h',2,2,4,'2022','fr','Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux de communications électroniques et de services pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité, à la vie privée et à à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.'),('h',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('h',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('h',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communication public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales applicables à l\'accès et à l\'utilisation de leurs services proposés aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, compréhensible et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations sont publiées.'),('h',2,2,4,'213','fr','Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent, elles-mêmes ou par l\'intermédiaire de tiers, la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché, gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('h',2,2,4,'2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à entre autres:'),('h',2,2,4,'2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant un numéro ou un service soumis à des conditions tarifaires particulières pour des catégories déterminées de services; les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;'),('h',2,2,4,'2141b','fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;'),('h',2,2,4,'2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;'),('h',2,2,4,'2141d','fr','d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et'),('h',2,2,4,'2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('h',2,2,4,'2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('h',2,2,4,'214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à mettre à disposition, le cas échéant, des abonnés existants et nouveaux les informations d\'intérêt public. Ces informations sont produites par les autorités publiques concernées sous une forme normalisée et couvrent entre autres les sujets suivants:'),('h',2,2,4,'214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment en vue de porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et les conséquences d\'une telle utilisation; et'),('h',2,2,4,'214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.'),('h',2,2,4,'214@A2','fr','Les frais additionnels importants découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités réglementaires nationales concernées.'),('h',0,2,4,'22','fr','Article 22 − Qualité des services'),('h',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('h',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('h',2,2,4,'2231','fr','3. Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière de qualité de service et, le cas échéant, prendre d\'autres mesures afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus licites ou de les distribuer ou d\'utiliser des applications et services licites de leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive cadre).'),('h',2,2,4,'2232','fr','La Commission peut , après consultation de [xxx], adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('h',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('h',2,2,4,'2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('h',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder, quelle que soit la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).'),('h',2,2,4,'2811b@A','fr','b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits utiles aux personnes âgées ou aux personnes incapables de communiquer, à tout le moins en cas d\'urgence.'),('h',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et pour garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.'),('h',2,2,4,'2821','fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('h',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('h',2,2,4,'282@A','fr','2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à communiquer des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final aux services, contenus ou applications.'),('h',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('h',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('h',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris en particulier les utilisateurs finals handicapés.'),('h',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('h',2,2,4,'332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes à la législation communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.'),('h',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de [xxx], prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('h',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('h',2,2,4,'3411','fr','Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('h',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques d\'information, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.'),('h',2,2,4,'3412@A','fr','Les États membres encouragent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.'),('h',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('h',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('h',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('h',3,2,4,'A1Bb@B0','fr','b ter) Logiciels de protection'),('h',3,2,4,'A1Bb@B1','fr','Les États membres veillent à ce que les autorités réglementaires nationales puissent exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et aisés d\'utilisation permettant de contrôler l\'accès des enfants ou des personnes vulnérables à des contenus illicites ou dangereux.'),('h',1,2,5,'01:26@A','fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('h',1,2,5,'15@A:26@C','fr','(26 quater) Les dispositions de la directive 2002/58/CE précisent et complètent la directive 95/46/CE du Parlement européen et du Conseil du 24 octobre 1995 relative à la protection des personnes physiques à l\'égard du traitement des données à caractère personnel et à la libre circulation des données (JO L 281 du 23.11.1995, p. 31. Directive telle que modifiée par le règlement (CE) n° 1882/2003.) et elles prévoient la protection des intérêts légitimes des abonnés, qu\'il s\'agisse de personnes physiques ou morales.'),('h',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('h',1,2,5,'03:28@A','fr','(28 bis) Aux fins de la directive 2002/58/CE, les adresses de protocoles Internet devraient être uniquement considérées comme des données à caractère personnel si elles peuvent être directement associées à une personne, soit isolément, soit avec d\'autres données. D\'ici à ... (dans les deux ans suivant la date d\'entrée en vigueur de la présente directive.), la Commission est invitée à proposer une législation spécifique sur le traitement juridique de ces adresses en tant que données à caractère personnel dans le cadre de la protection des données, à la suite de la consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données.'),('h',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, l\'autorité réglementaire nationale ou une autre autorité nationale compétente devrait en être avertie sans retard. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. L\'autorité compétente devrait examiner la violation et en déterminer la gravité. Si la violation est jugée grave, l\'autorité compétente devrait demander au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir de manière appropriée, sans retard indu, les personnes affectées par la violation.'),('h',1,2,5,'151:30@9','fr','(30 bis) L\'article 15, paragraphe 1, de la directive 2002/58/CE s\'entend de telle sorte que la divulgation de données à caractère personnel au titre de l\'article 8 de la directive 2004/48/CE du Parlement européen et du Conseil, du 29 avril 2004, relative au respect des droits de propriété intellectuelle (JO L 157 du 30.4.2004, p. 45.) ne porte pas préjudice à la directive 2002/58/CE ni à la directive 95/46/CE, lorsqu\'elle a lieu à la suite d\'une demande justifiée, c\'est-à-dire suffisamment motivée, et proportionnée, conformément aux procédures établies par les États membres, pour garantir que de telles mesures de protection sont respectées.'),('h',1,2,5,'15@A:30@A','fr','(30 ter) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à la directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('h',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('h',0,2,5,'02','fr','Article 2 − Définitions'),('h',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('h',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('h',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('h',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('h',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('h',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('h',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('h',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('h',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('h',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('h',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('h',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('h',2,2,5,'041@A','fr','1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications1, ces mesures comprennent:'),('h',2,2,5,'041@A1','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel aux fins légalement autorisées et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles, et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;'),('h',2,2,5,'041@A2','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre l\'utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;'),('h',2,2,5,'041@A3','fr','- une politique de sécurité relative au traitement des données à caractère personnel;'),('h',2,2,5,'041@A4','fr','- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et'),('h',2,2,5,'041@A5','fr','- un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme visé au quatrième tiret et un mécanisme permettant l\'adoption de mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.'),('h',2,2,5,'041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats relatives au degré de sécurité que ces mesures sont censées atteindre.'),('h',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('h',2,2,5,'0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, et si cette violation est susceptible de porter préjudice aux utilisateurs, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, signalent cette violation sans retard indu à l\'autorité réglementaire nationale ou à l\'autorité compétente en vertu du droit national de l\'État membre. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('h',2,2,5,'0432','fr','Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'Internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs s\'ils estiment nécessaire d\'éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.'),('h',2,2,5,'043@A1','fr','3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.'),('h',2,2,5,'043@A2','fr','La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.'),('h',2,2,5,'043@A3','fr','Les fournisseurs avertissent chaque année les utilisateurs affectés de toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.'),('h',2,2,5,'043@A4','fr','Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, le cas échéant, en cas de non-respect de ces obligations.'),('h',2,2,5,'043@B','fr','3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction de ses circonstances, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés visés et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.'),('h',2,2,5,'043@C1','fr','3 quater. La violation ne sera pas qualifiée de grave et le fournisseur de services de communications électroniques accessibles au public, de même que le fournisseur de services de la société de l\'information, seront dispensés de l\'obligation d\'en notifier les personnes affectées s\'ils peuvent démontrer qu\'aucun risque raisonnable ne pèse sur les données à caractère personnel concernées à la suite de la mise en œuvre de mesures techniques de protection appropriées.'),('h',2,2,5,'043@C2','fr','En cas de destruction, de perte ou d\'altération accidentelles ou illicites ou de divulgation ou d\'accès non autorisés de données à caractère personnel transmises ou stockées, les mesures techniques de protection rendent les données illisibles pour les tiers ou, en cas de perte accidentelle ou illicite, ces mesures rendent les données accessibles au fournisseur de services de communications électroniques accessibles au public ou au fournisseur de services de la société de l\'information.'),('h',2,2,5,'04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3, 3bis, 3 ter et 3 quater, la Commission recommande, après consultation du Contrôleur européen de la protection des données, des parties prenantes pertinentes et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.'),('h',2,2,5,'04412','fr','La Commission associe toutes les parties prenantes pertinentes, notamment afin de s\'informer des meilleures solutions disponibles pour améliorer la mise en œuvre de la présente directive.'),('h',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('h',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('h',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('h',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('h',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si l\'abonné ou l\'utilisateur a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, s\'il reçoit, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et si le droit de refuser un tel traitement lui est donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('h',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('h',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('h',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('h',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('h',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('h',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('h',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('h',2,2,5,'066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées par toute personne physique ou morale aux fins de la mise en œuvre de mesures techniques propres à garantir la sécurité d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent. Ce traitement doit se limiter au strict nécessaire aux fins de l\'accomplissement de ce type d\'activité visant à garantir la sécurité.'),('h',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('h',2,2,5,'141','fr','1. Lors de la mise en œuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques, notamment, et sans restriction, aux fins de la détection, de la poursuite et de la prévention de toute violation des droits de propriété intellectuelle par des utilisateurs, ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('h',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('h',2,2,5,'143','fr','3. Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatibles avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.'),('h',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('h',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('h',2,2,5,'151@B','fr','1 bis. Les fournisseurs de services de communications publics et les fournisseurs de services de la société d\'information informent immédiatement les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données personnelles d\'utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes de tout manquement aux dispositions pertinentes de la législation nationale.'),('h',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('h',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('h',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('h',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales, le cas échéant, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('h',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('h',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('h',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.'),('h',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('h',0,2,5,'18','fr','Article 18 − Réexamen'),('h',2,2,5,'181','fr','18. Avant le ... (deux ans après la date de l\'entrée en vigueur de la présente directive.), la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du Contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données personnelles par des tierces parties publiques ou privées à des fins qui ne sont pas visées par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte du rapport susmentionné, de tout changement intervenu dans le secteur et du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('i',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('i',2,1,1,'091','fr','1. Les autorités de régulation nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('i',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('i',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('i',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('i',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('i',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('i',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('i',2,1,1,'1212','fr','Les opérateurs se voient notamment imposer:'),('i',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('i',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('i',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('i',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('i',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('i',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;'),('i',2,1,1,'1212f@A','fr','f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;'),('i',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('i',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('i',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('i',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('i',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('i',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('i',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('i',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('i',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;'),('i',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;'),('i',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('i',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('i',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre).'),('i',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('i',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('i',2,1,3,'0812','fr','Sauf disposition contraire prévue à l\'article 9 concernant les radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('i',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('i',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('i',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;'),('i',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;'),('i',2,1,3,'082c','fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et'),('i',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('i',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('i',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('i',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('i',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('i',2,1,3,'0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('i',2,1,3,'0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('i',2,1,3,'0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('i',2,1,3,'0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('i',2,1,3,'0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('i',2,1,3,'0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('i',2,1,3,'0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('i',2,1,3,'0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).'),('i',2,1,3,'0841g@A','fr','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.'),('i',2,1,3,'084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:'),('i',2,1,3,'084@Aa','fr','a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;'),('i',2,1,3,'084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('i',2,1,3,'084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;'),('i',2,1,3,'084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre les investisseurs et les entreprises bénéficiant de l\'accès aux nouvelles ressources;'),('i',2,1,3,'084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;'),('i',2,1,3,'084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('i',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('i',2,1,3,'091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.'),('i',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('i',2,1,3,'0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à la réglementation des communications de l\'UIT.'),('i',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:'),('i',2,1,3,'0932a','fr','a) éviter la possibilité d\'interférences nuisibles,'),('i',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('i',2,1,3,'0932b@A','fr','b bis) garantir la qualité technique des services,'),('i',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences,'),('i',2,1,3,'0932c@A','fr','c bis) sauvegarder l\'utilisation efficiente des radiofréquences,'),('i',2,1,3,'0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('i',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('i',2,1,3,'0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('i',2,1,3,'0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('i',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.'),('i',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le ... (Date de transposition de la présente directive).'),('i',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('i',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures d\'application techniques appropriées pour:'),('i',2,1,3,'09@C1A','fr','-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;'),('i',2,1,3,'09@C1a','fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('i',2,1,3,'09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis;'),('i',2,1,3,'09@C1d','fr','d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.'),('i',2,1,3,'09@C2','fr','Ces mesures, visant à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.'),('i',1,2,4,'20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.'),('i',1,2,4,'20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).'),('i',1,2,4,'20:14@A','fr','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.'),('i',1,2,4,'20:14@B','fr','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive 2002/22/CE s\'applique sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires. La directive 2002/22/CE n\'exige pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.'),('i',1,2,4,'20:14@C','fr','(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.'),('i',1,2,4,'20:14@D','fr','(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.'),('i',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('i',0,2,4,'20','fr','Article 20 − Contrats'),('i',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:'),('i',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('i',2,2,4,'2021b','fr','b) le service fourni, y compris en particulier:'),('i',2,2,4,'2021b1','fr','- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,'),('i',2,2,4,'2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,'),('i',2,2,4,'2021b3','fr','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,'),('i',2,2,4,'2021b4','fr','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,'),('i',2,2,4,'2021b5','fr','- le délai nécessaire au raccordement initial, et'),('i',2,2,4,'2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;'),('i',2,2,4,'2021c','fr','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;'),('i',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;'),('i',2,2,4,'2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:'),('i',2,2,4,'2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs, et'),('i',2,2,4,'2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('i',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('i',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('i',2,2,4,'2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.'),('i',2,2,4,'2022','fr','Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.'),('i',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('i',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('i',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.'),('i',2,2,4,'213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent, elles- mêmes ou par l\'intermédiaire de tiers, la disponibilité de ces guides ou techniques, gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('i',2,2,4,'2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:'),('i',2,2,4,'2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;'),('i',2,2,4,'2141b','fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;'),('i',2,2,4,'2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;'),('i',2,2,4,'2141d','fr','d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et'),('i',2,2,4,'2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('i',2,2,4,'2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('i',2,2,4,'214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('i',2,2,4,'214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences; et'),('i',2,2,4,'214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.'),('i',2,2,4,'214@A2','fr','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.'),('i',0,2,4,'22','fr','Article 22 − Qualité des services'),('i',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('i',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('i',2,2,4,'2231','fr','3. Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière de qualité de service et, le cas échéant, prendre d\'autres mesures afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus ou de les distribuer ou d\'utiliser des applications et services de leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre).'),('i',2,2,4,'2232','fr','La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('i',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('i',2,2,4,'2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('i',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).'),('i',2,2,4,'2811b@A','fr','b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.'),('i',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.'),('i',2,2,4,'2821','fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('i',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('i',2,2,4,'282@A','fr','2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.'),('i',0,2,4,'32@A','fr','Article 32 bis − Accès aux contenus, services et applications'),('i',2,2,4,'32@A','fr','Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.'),('i',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('i',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('i',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.'),('i',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('i',2,2,4,'332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.'),('i',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut prendre les mesures de mise en œuvre techniques appropriées à la suite d\'une consultation publique et après avoir consulté [xxx]. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('i',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('i',2,2,4,'3411','fr','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('i',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.'),('i',2,2,4,'3412@A','fr','Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.'),('i',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('i',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('i',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('i',3,2,4,'A1Bb@B0','fr','(b ter) Logiciels de protection'),('i',3,2,4,'A1Bb@B1','fr','Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.'),('i',3,2,4,'A1Bb@B2','fr','Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.'),('i',1,2,5,'01:26@A','fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('i',1,2,5,'06:26@B','fr','(26 ter) Le traitement des données relatives au trafic à des fins liées à la sécurité des réseaux et de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises permettra le traitement de ces données dans l\'intérêt légitime du contrôleur de données afin d\'éviter l\'accès non autorisé et la distribution de codes malveillants, ainsi que de mettre fin aux attaques par déni de service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.'),('i',1,2,5,'15@A:26@C','fr','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.'),('i',1,2,5,'03:27@A','fr','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.'),('i',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('i',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les utilisateurs. Par conséquent, l\'autorité réglementaire nationale ou une autre autorité nationale compétente devraient être averties sans retard, par le fournisseur de services pertinent, de toute violation de sécurité. L\'autorité compétente devrait définir le degré de gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services concernés qu\'ils avertissent sans délai indu et de manière appropriée les personnes touchées par la violation. De plus, dans les cas où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), les fournisseurs de services pertinents devraient, en plus des autorités nationales compétentes, en avertir immédiatement et directement les utilisateurs concernés. Enfin, les fournisseurs devraient informer, sur une base annuelle, les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours de la période de référence. Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.'),('i',1,2,5,'15@A:30@A','fr','(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.'),('i',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('i',0,2,5,'02','fr','Article 2 − Définitions'),('i',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('i',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('i',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('i',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('i',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('i',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('i',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('i',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('i',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('i',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('i',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('i',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('i',2,2,5,'041@A','fr','1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:'),('i',2,2,5,'041@A1','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;'),('i',2,2,5,'041@A2','fr','- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;'),('i',2,2,5,'041@A3','fr','- une politique de sécurité relative au traitement des données à caractère personnel;'),('i',2,2,5,'041@A4','fr','- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et'),('i',2,2,5,'041@A5','fr','- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.'),('i',2,2,5,'041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.'),('i',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('i',2,2,5,'0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État membre de cette violation. La notification faite à l\'autorité compétente décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. Ladite notification décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.'),('i',2,2,5,'0432','fr','Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs pour éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.'),('i',2,2,5,'0433','fr','La notification d\'une violation de sécurité à un abonné ou un particulier n\'est pas nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('i',2,2,5,'043@A1','fr','3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.'),('i',2,2,5,'043@A2','fr','La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.'),('i',2,2,5,'043@A3','fr','Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.'),('i',2,2,5,'043@A4','fr','Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.'),('i',2,2,5,'043@B','fr','3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.'),('i',2,2,5,'04411','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 ter, la Commission recommande, après consultation du contrôleur européen de la protection des données, des parties prenantes concernées et de l\'ENISA, des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis et 3 ter.'),('i',2,2,5,'04412','fr','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.'),('i',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('i',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('i',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('i',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('i',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si l\'abonné ou l\'utilisateur concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui est donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('i',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('i',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('i',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('i',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('i',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('i',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('i',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('i',2,2,5,'066@A','fr','6 bis. Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement doit se limiter au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.'),('i',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('i',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('i',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('i',2,2,5,'143','fr','3. Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatibles avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.'),('i',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('i',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('i',2,2,5,'151@B','fr','1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.'),('i',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('i',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('i',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('i',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('i',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('i',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('i',2,2,5,'15@A41','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'ENISA, du groupe de travail \"Article 29\" et des autorités réglementaires compétentes.'),('i',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('i',0,2,5,'18','fr','Article 18 − Réexamen'),('i',2,2,5,'181','fr','Au plus tard le ... (deux ans après la date de l\'entrée en vigueur de la présente directive.), la Commission présente au Parlement européen et au Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('i',2,2,5,'181@A','fr','Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.'),('j',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('j',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, y compris toutes les restrictions en matière d\'accès aux services et applications, les modalités et conditions de fourniture et d\'utilisation et les prix.'),('j',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('j',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('j',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.'),('j',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('j',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('j',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('j',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;'),('j',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('j',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('j',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('j',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('j',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;'),('j',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('j',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('j',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('j',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.'),('j',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('j',2,1,1,'1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('j',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('j',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('j',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, lors de l\'imposition d\'obligations de tarification en application de l\'article 13;'),('j',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;'),('j',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('j',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('j',2,1,1,'123','fr','3. Lorsque les autorités réglementaires nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive Cadre).'),('j',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('j',3,1,2,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).'),('j',1,1,3,'09@C:26','fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).'),('j',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('j',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('j',2,1,3,'0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.'),('j',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('j',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('j',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('j',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;'),('j',2,1,3,'082c','fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et'),('j',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('j',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('j',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('j',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('j',2,1,3,'083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('j',2,1,3,'0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('j',2,1,3,'0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('j',2,1,3,'0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('j',2,1,3,'0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('j',2,1,3,'0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j',2,1,3,'0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('j',2,1,3,'0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et'),('j',2,1,3,'0841g','fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).'),('j',2,1,3,'0841g@A','fr','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.'),('j',2,1,3,'084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:'),('j',2,1,3,'084@Aa','fr','a) promouvoir la prévisibilité réglementaire en assurant une approche cohérente de la régulation sur des périodes d\'examen successives;'),('j',2,1,3,'084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('j',2,1,3,'084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;'),('j',2,1,3,'084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à ce que le coût de l\'accès aux ressources tienne dûment compte des risques encourus par les investisseurs et les entreprises bénéficiant de l\'accès;'),('j',2,1,3,'084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;'),('j',2,1,3,'084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('j',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('j',2,1,3,'091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités réglementaires nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément à leurs obligations en vertu du traité et, le cas échéant, aux accords internationaux correspondants et peuvent tenir compte de considérations de politique publique telles que définies ci-dessous.'),('j',2,1,3,'092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).'),('j',2,1,3,'0931','fr','3. Sauf disposition contraire au second deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques.'),('j',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:'),('j',2,1,3,'0932a','fr','a) éviter les interférences nuisibles, notamment afin d\'assurer la qualité technique du service et l\'utilisation efficace des radiofréquences,'),('j',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('j',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale,'),('j',2,1,3,'0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('j',2,1,3,'0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques répertoriés dans leurs plans nationaux d\'attribution des fréquences. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('j',2,1,3,'0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.'),('j',2,1,3,'0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.'),('j',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.'),('j',2,1,3,'096','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et à l\'assignation des radiofréquences à partir du [date de transposition de la présente directive].'),('j',0,1,3,'09@C','fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences'),('j',2,1,3,'09@C1','fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:'),('j',2,1,3,'09@C1A','fr','- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;'),('j',2,1,3,'09@C1a','fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;'),('j',2,1,3,'09@C1b','fr','b) harmoniser les conditions dont ces droits sont assortis;'),('j',2,1,3,'09@C1c','fr','c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.'),('j',2,1,3,'09@C2','fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.'),('j',1,2,4,'20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.'),('j',1,2,4,'20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).'),('j',1,2,4,'20:14@A','fr','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.'),('j',1,2,4,'20:14@B','fr','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive “cadre” et les directives spécifiques s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au “simple transport” concernant les fournisseurs de services intermédiaires tels que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.'),('j',1,2,4,'20:14@D','fr','(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.'),('j',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.'),('j',0,2,4,'20','fr','Article 20 − Contrats'),('j',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:'),('j',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('j',2,2,4,'2021b','fr','b) le service fourni, y compris en particulier:'),('j',2,2,4,'2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,'),('j',2,2,4,'2021b3','fr','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,'),('j',2,2,4,'2021b4','fr','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,'),('j',2,2,4,'2021b5','fr','- le délai nécessaire au raccordement initial, et'),('j',2,2,4,'2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;'),('j',2,2,4,'2021c','fr','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;'),('j',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;'),('j',2,2,4,'2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:'),('j',2,2,4,'2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs, et'),('j',2,2,4,'2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('j',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('j',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('j',2,2,4,'2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.'),('j',2,2,4,'2022','fr','Le contrat comporte également des informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.'),('j',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.'),('j',2,2,4,'207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.'),('j',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('j',2,2,4,'212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.'),('j',2,2,4,'213','fr','Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que, lorsque de tels guides ou techniques analogues ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable, les autorités réglementaires nationales en assurent la disponibilité, soit elles-mêmes, soit par l\'intermédiaire de tiers. Les tiers ont le droit d\'utiliser gratuitement les informations sur les tarifs publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('j',2,2,4,'2141','fr','Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:'),('j',2,2,4,'2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('j',2,2,4,'2141b','fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;'),('j',2,2,4,'2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;'),('j',2,2,4,'2141d','fr','d) informer les abonnés quant à leur droit de décider si les des données à caractère personnel les concernant doivent figurer ou non dans un annuaire et aux types de données concernées, conformément à l\'article 12 de la directive «vie privée et communications électroniques; et'),('j',2,2,4,'2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('j',2,2,4,'2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('j',2,2,4,'214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('j',2,2,4,'214@A1a','fr','a) sans préjudice de la directive 2000/31/CE sur le commerce électronique, les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences juridiques; et'),('j',2,2,4,'214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.'),('j',2,2,4,'214@A2','fr','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.'),('j',2,2,4,'216','fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.'),('j',0,2,4,'22','fr','Article 22 − Qualité des services'),('j',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('j',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.'),('j',2,2,4,'2231','fr','Une autorité réglementaire nationale peut définir des exigences minimales en matière de qualité de service afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux. Ces exigences prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre «cadre»).'),('j',2,2,4,'2232','fr','La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('j',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('j',2,2,4,'2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:'),('j',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;'),('j',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).'),('j',2,2,4,'2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent peuvent pratiquer une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.'),('j',2,2,4,'2821','fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('j',2,2,4,'2822','fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.'),('j',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('j',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('j',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.'),('j',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('j',2,2,4,'332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.'),('j',2,2,4,'333','fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.'),('j',2,2,4,'334','fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.'),('j',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('j',2,2,4,'3411','fr','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.'),('j',2,2,4,'3412','fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.'),('j',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('j',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('j',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('j',1,2,5,'01:26@A','fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.'),('j',1,2,5,'06:26@B','fr','(26 ter) Le traitement des données relatives au trafic par des prestataires de services de sécurité agissant en qualité de contrôleurs de données, afin d\'assurer la sécurité des réseaux et de l\'information et notamment de garantir l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, peut, dans des circonstances normales, être considéré comme étant effectué dans l\'intérêt légitime du contrôleur de données au sens de l\'article 7, point f), de la directive 95/46/CE relative à la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à éviter l\'accès non autorisé à des réseaux de communications électroniques ou et la distribution de codes malveillants, ou à mettre fin à des attaques par déni de service.'),('j',1,2,5,'15@A:26@C','fr','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.'),('j',1,2,5,'03:27@A','fr','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.'),('j',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('j',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les utilisateurs, et notamment un préjudice économique ou social ou l\'usurpation de l\'identité. Par conséquent, les abonnés concernés par un tel incident de sécurité devraient être avertis sans retard, par le fournisseur de services pertinent, de toute violation de sécurité, afin de pouvoir prendre toutes les précautions qui s\'imposent. Dans les cas, notamment, où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), il est essentiel que les fournisseurs de services pertinents avertissent immédiatement les utilisateurs concernés. Les fournisseurs devraient également informer une fois par an les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours des douze mois précédents. Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.'),('j',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.'),('j',1,2,5,'143:35@B','fr','(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.'),('j',0,2,5,'02','fr','Article 2 − Définitions'),('j',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.'),('j',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('j',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('j',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('j',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('j',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('j',2,2,5,'022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;'),('j',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('j',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('j',2,2,5,'022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.'),('j',2,2,5,'022i','fr','i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('j',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('j',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('j',2,2,5,'041@A','fr','1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,'),('j',2,2,5,'041@A1','fr','- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel'),('j',2,2,5,'041@A2','fr','- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et'),('j',2,2,5,'041@A3','fr','- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.'),('j',2,2,5,'041@B','fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.'),('j',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('j',2,2,5,'0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État membre, ainsi que l\'abonné ou le particulier concerné, de cette violation, dans le respect des dispositions des paragraphes 3 bis et 3 ter. La notification faite à l\'abonné ou au particulier concerné décrit au minimum la nature de la violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la violation des données à caractère personnel. Ladite notification décrit en outre les conséquences de la violation des données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.'),('j',2,2,5,'0432','fr','3 bis. La notification de la violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur de services de communications électroniques accessibles au public a prouvé à la satisfaction de l\'autorité compétente qu\'il y a raisonnablement peu de chances pour que ladite violation porte préjudice aux droits ou aux intérêts des consommateurs.'),('j',2,2,5,'0433','fr','3 ter. La notification d\'une violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur a prouvé à la satisfaction de l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('j',2,2,5,'0434','fr','3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.'),('j',2,2,5,'04411','fr','Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.'),('j',2,2,5,'04412','fr','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.'),('j',2,2,5,'0442','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('j',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('j',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('j',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('j',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('j',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('j',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.'),('j',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('j',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('j',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('j',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('j',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('j',2,2,5,'066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) no 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement se limite au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.'),('j',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('j',2,2,5,'141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('j',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).'),('j',2,2,5,'143','fr','Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('j',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('j',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('j',2,2,5,'151@B','fr','1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.'),('j',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('j',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('j',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('j',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.'),('j',2,2,5,'15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('j',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('j',2,2,5,'15@A41','fr','Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de travail «article 29»), des autorités réglementaires compétentes et, le cas échéant, de l\'ENISA.'),('j',2,2,5,'15@A42','fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.'),('j',0,2,5,'18','fr','Article 18 − Réexamen'),('j',2,2,5,'181','fr','Au plus tard trois ans après le <date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.'),('k',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('k',2,1,1,'091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation, y compris les politiques de gestion du trafic et les prix.'),('k',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('k',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('k',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès aux infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé à la boucle locale en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('k',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures visant à modifier des éléments non essentiels de la présente directive sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par le GERT.'),('k',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('k',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('k',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('k',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès à des éléments de réseau qui ne sont pas actifs et/ou l\'accès dégroupé à la boucle locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;'),('k',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('k',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('k',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('k',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('k',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources associées, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes, des tours et autres constructions de soutènement, des conduites, des pylônes, des trous de visite et boîtiers;'),('k',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('k',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('k',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('k',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, à l\'emplacement et à l\'occupation.'),('k',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('k',2,1,1,'1221','fr','2. Lorsqu\'elles examinent les obligations visées au paragraphe 1, et en particulier lorsqu\'elles analysent comment ces obligations seraient imposées de manière proportionnée aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('k',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et/ou d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('k',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('k',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('k',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficaces;'),('k',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('k',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('k',2,1,1,'123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter des normes ou spécifications techniques spéciales doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive \"cadre\").'),('k',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('k',3,1,2,'A1A19','fr','19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive 2002/21/CE, divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.'),('k',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('k',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('k',2,1,3,'0812','fr','Sauf disposition contraire de l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités réglementaires nationales en fassent de même dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, notamment celles destinées à assurer une concurrence effective.'),('k',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('k',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('k',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('k',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques;'),('k',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('k',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('k',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('k',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('k',2,1,3,'083d','fr','d) en coopérant entre elles ainsi qu\'avec la Commission et le GERT, afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('k',2,1,3,'0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('k',2,1,3,'084@Af','de','f) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald dieser gegeben ist.'),('k',2,1,3,'084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den Wettbewerb im Bereich Infrastruktur fördern;'),('k',2,1,3,'0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('k',2,1,3,'0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('k',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('k',2,1,3,'091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution du spectre aux fins des services de communications électroniques et l\'octroi des autorisations générales ou des droits individuels d\'utilisation de telles radiofréquences par les autorités nationales compétentes soient fondés sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.'),('k',2,1,3,'092','fr','2. Les États membres promeuvent l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer que les radiofréquences son utilisées d\'une manière efficace et effective et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent conformément à la décision n° 676/2002/CE (décision \"spectre radioélectrique\").'),('k',2,1,3,'0931','fr','3. Sauf disposition contraire du deuxième alinéa, les États membres veillent à ce que tous les types de technologies utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.'),('k',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques lorsque cela est nécessaire pour:'),('k',2,1,3,'0932a','fr','a) éviter les interférences nuisibles,'),('k',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('k',2,1,3,'0932b@A','fr','b bis) garantir la qualité technique des services,'),('k',2,1,3,'0932c','fr','c) optimiser le partage des radiofréquences,'),('k',2,1,3,'0932c@A','fr','c bis) sauvegarder l\'efficacité de l\'utilisation du spectre, ou'),('k',2,1,3,'0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('k',2,1,3,'0941','fr','4. Sauf disposition contraire du deuxième alinéa, les États membres veillent à ce que tous les types de services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.'),('k',2,1,3,'0941@A','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.'),('k',2,1,3,'0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini par les États membres conformément au droit communautaire, notamment, mais pas exclusivement:'),('k',2,1,3,'0942a','fr','a) la sécurité de la vie humaine;'),('k',2,1,3,'0942b','fr','b) la promotion de la cohésion sociale, régionale ou territoriale;'),('k',2,1,3,'0942c','fr','c) l\'efficacité d\'utilisation des radiofréquences; ou'),('k',2,1,3,'0942d','fr','d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.'),('k',2,1,3,'0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être prise que si elle se justifie par la nécessité de protéger des services visant à assurer la sécurité de la vie humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.'),('k',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces réexamens.'),('k',2,1,3,'0961','fr','6. Les paragraphes 3 et 4 s\'appliquent au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales et aux droits individuels d\'utilisation des radiofréquences octroyés après le [en fonction de la date de transposition].'),('k',2,1,3,'0962','fr','En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.'),('k',2,1,3,'097','fr','7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.'),('k',1,2,4,'20:12@C','fr','(12 quater) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient concerner les infractions au droit d\'auteur, l\'utilisation et la diffusion illicites de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Les informations devraient aussi figurer dans les contrats, si les États membres l\'exigent.'),('k',1,2,4,'20:14','fr','(14) Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés des politiques de gestion du trafic appliquées par le fournisseur de service et/ou de réseau avec lequel ils concluent le contrat. En l\'absence de concurrence effective, les autorités nationales compétentes devraient recourir aux mesures correctives dont elles disposent en vertu de la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.'),('k',1,2,4,'20:14@B','fr','(14 bis) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.'),('k',1,2,4,'33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de prendre dûment en compte les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions liées aux consommateurs, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, opérerait dans la transparence et contribuerait aux mécanismes existants de consultation des parties intéressées. De plus, un mécanisme pourrait être mis en place en vue de permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Les éventuelles procédures de coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique de l\'utilisation d\'Internet.'),('k',0,2,4,'20','fr','Article 20 − Contrats'),('k',2,2,4,'2021','fr','2. Les États membres veillent à ce que, lors de la souscription de services fournissant la connexion à un réseau de communications public et/ou de services de communications électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou une telle connexion. Le contrat précise, sous une forme claire, détaillée et aisément accessible, au moins les éléments suivants:'),('k',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('k',2,2,4,'2021b','fr','b) les services fournis, y compris notamment:'),('k',2,2,4,'2021b2','fr','- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur;'),('k',2,2,4,'2021b3','fr','- les niveaux minimaux de qualité des services offerts, [... ] à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;'),('k',2,2,4,'2021b4','fr','- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services;'),('k',2,2,4,'2021b6','fr','- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;'),('k',2,2,4,'2021c','fr','c) lorsqu\'une obligation existe en vertu de l\'article 25, les possibilités qui s\'offrent à l\'abonné de faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;'),('k',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués, les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;'),('k',2,2,4,'2021e','fr','e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:'),('k',2,2,4,'2021e0','fr','- les conditions régissant la durée minimale du contrat dans le cadre de promotions,'),('k',2,2,4,'2021e1','fr','- tous frais liés à la portabilité des numéros et autres identificateurs, et'),('k',2,2,4,'2021e2','fr','- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('k',2,2,4,'2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('k',2,2,4,'2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('k',2,2,4,'2021h','fr','h) le type de mesure qu\'est susceptible de prendre l\'entreprise qui fournit la connexion à un réseau public de communications et/ou les services de communications électroniques accessibles au public afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('k',2,2,4,'2022','fr','Les États membres peuvent également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.'),('k',2,2,4,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation de l\'appelant sont transmises ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés des restrictions d\'accès aux services d\'urgence, avant de conclure un contrat et en cas de modification de l\'accès aux services d\'urgence.'),('k',2,2,4,'207','fr','5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès lors qu\'ils sont avertis de modifications apportées aux conditions contractuelles proposées par l\'entreprise fournissant des réseaux et/ou des services de communications électroniques. Les abonnés sont avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.'),('k',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('k',2,2,4,'212','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'exiger des entreprises fournissant des réseaux et/ou services de communications électroniques la publication d\'informations transparentes, comparables, adéquates et actualisées, conformément à l\'annexe II, concernant les prix et les tarifs pratiqués, ainsi que les conditions générales applicables, en ce qui concerne l\'accès aux services fournis aux utilisateurs finals et aux consommateurs et l\'utilisation de ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces informations sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.'),('k',2,2,4,'213','fr','2. Les autorités réglementaires nationales encouragent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût d\'autres plans d\'utilisation, par exemple au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales puissent assurer la disponibilité de ces guides ou techniques, en particulier lorsqu\'ils ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou des services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('k',2,2,4,'2141','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques entre autres à:'),('k',2,2,4,'2141a','fr','a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('k',2,2,4,'2141c','fr','b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;'),('k',2,2,4,'2141d','fr','c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE; et'),('k',2,2,4,'2141e','fr','d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('k',2,2,4,'2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('k',2,2,4,'214@A1','fr','4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('k',2,2,4,'214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et'),('k',2,2,4,'214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.'),('k',0,2,4,'22','fr','Article 22 − Qualité des services'),('k',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises fournissant des réseaux et/ou des services de communications électroniques accessibles au public la publication, à l\'attention des utilisateurs finals, d\'informations comparables, adéquates et actualisées sur la qualité de leurs services et sur les mesures prises pour garantir un accès comparable aux utilisateurs finals handicapés. Ces informations sont également fournies, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('k',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, quels indicateurs relatifs à la qualité du service seront mesurés, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure énoncés à l\'annexe III pourraient être utilisés.'),('k',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et l\'obstruction ou le ralentissement du trafic sur les réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les exigences minimales en matière de qualité de service imposées à une entreprise ou à des entreprises fournissant des réseaux de communications publics.'),('k',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('k',2,2,4,'2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, les autorités nationales compétentes prennent toutes les mesures nécessaires pour faire en sorte que:'),('k',2,2,4,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services et les utiliser, à l\'aide de numéros non géographiques dans la Communauté; et'),('k',2,2,4,'2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('k',2,2,4,'2812','fr','Les États membres veillent à ce que les autorités compétentes soient en mesure d\'exiger des entreprises fournissant des réseaux de communications publics et/ou des services de communications électroniques accessibles au public qu\'elles bloquent au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.'),('k',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('k',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il convient, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question relative à tous les droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('k',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, lorsqu\'elles statuent sur des questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.'),('k',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('k',2,2,4,'332@A','fr','2 bis. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 2.'),('k',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('k',2,2,4,'341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient établies pour traiter les litiges non résolus qui résultent de l\'application de la présente directive, entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, en ce qui concerne les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges concernant d\'autres utilisateurs finals.'),('k',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('k',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('k',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('k',1,2,5,'06:26@B','fr','(26 bis) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à la détection, à la localisation et à l\'élimination d\'erreurs et de défaillances du réseau et à des fins de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.'),('k',1,2,5,'03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('k',1,2,5,'043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer les risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation de la sécurité, le nombre d\'abonnés concernés et les dommages que les abonnés pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte à l\'intégrité physique). Les abonnés concernés par des incidents touchant à la sécurité susceptibles d\'entraîner des risques graves pour la vie privée de l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('k',1,2,5,'15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté exige des compétences de mise en œuvre et d\'exécution efficaces afin d\'encourager le respect des règles. Les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux compétents devraient être dotés de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont ils pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions au besoin.'),('k',1,2,5,'15@A:36@A','fr','(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.'),('k',0,2,5,'02','fr','Article 2 − Définitions'),('k',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") s\'appliquent aux fins de la présente directive.'),('k',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('k',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('k',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('k',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques ou par un service de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('k',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('k',2,2,5,'022e','fr','e) définition transférée à la directive-cadre (“appel”, une connexion établie au moyen d\'un service de communications électroniques accessible au public permettant une communication vocale bidirectionnelle.)'),('k',2,2,5,'022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('k',2,2,5,'022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('k',2,2,5,'022h','fr','h) “courrier électronique\": tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère;'),('k',2,2,5,'022i','fr','i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('k',0,2,5,'04','fr','Article 4 − Sécurité du traitement'),('k',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('k',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('k',2,2,5,'0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur concerné de services de communications électroniques accessibles au public évalue l\'étendue de la violation de données à caractère personnel ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et l\'abonné concerné de la violation en question, compte tenu des règles applicables fixées par l\'autorité nationale compétente conformément au paragraphe 3 bis.'),('k',2,2,5,'0432','fr','Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur concerné de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné concerné de cette violation.'),('k',2,2,5,'0433','fr','La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.'),('k',2,2,5,'043@A','fr','3 bis. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public est tenu d\'adresser la notification, le format applicable à cette notification et ses modalités de transmission.'),('k',2,2,5,'044','fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3 et 3 bis, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information, et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('k',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('k',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('k',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('k',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('k',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('k',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessible au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3, 5 et 6 bis du présent article ainsi que de l\'article 15, paragraphe 1.'),('k',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('k',2,2,5,'063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('k',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('k',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('k',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('k',2,2,5,'066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information.'),('k',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('k',2,2,5,'141','fr','1. Lors de la mise en œuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('k',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en œuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information.'),('k',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('k',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('k',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('k',2,2,5,'151@A','fr','1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.'),('k',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('k',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('k',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('k',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificatif> et toute modification ultérieure les concernant dans les meilleurs délais.'),('k',2,2,5,'15@A2','fr','2. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux aient le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('k',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont ils peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('k',2,2,5,'15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des recommandations, après consultation de l\'ENISA, du groupe de l\'article 29 et des autorités réglementaires compétentes.'),('a',0,0,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('a',2,0,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('a',2,0,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('a',2,0,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('a',2,0,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('a',2,0,1,'095','de','5. Anhang II kann entsprechend den Marktentwicklungen oder technologischen Entwicklungen nach dem Verfahren des Artikels 14 Absatz 3 geändert werden.'),('a',0,0,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('a',2,0,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('a',2,0,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('a',2,0,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('a',2,0,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('a',2,0,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('a',2,0,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('a',2,0,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('a',2,0,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen wie Gebäuden, Leitungen und Masten zu ermöglichen;'),('a',2,0,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('a',2,0,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('a',2,0,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen.'),('a',2,0,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('a',2,0,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('a',2,0,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('a',2,0,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('a',2,0,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('a',2,0,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('a',2,0,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('a',2,0,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('a',3,0,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('a',0,0,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('a',2,0,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('a',2,0,3,'0812','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, weitestgehend berücksichtigen, dass die Regulierung technologieneutral sein sollte.'),('a',2,0,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('a',2,0,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('a',2,0,3,'082a','de','a) sicherstellen, dass die Nutzer, einschließlich behinderte Nutzer, größtmögliche Vorteile in Bezug auf Auswahl, Preise und Qualität genießen;'),('a',2,0,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt;'),('a',2,0,3,'082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('a',2,0,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('a',2,0,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('a',2,0,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('a',2,0,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('a',2,0,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('a',2,0,3,'083d','de','d) untereinander und mit der Kommission in transparenter Weise zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('a',2,0,3,'084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('a',2,0,3,'084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('a',2,0,3,'084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('a',2,0,3,'084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('a',2,0,3,'084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('a',2,0,3,'084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen, insbesondere behinderter Nutzer, berücksichtigen;'),('a',2,0,3,'084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind.'),('a',0,0,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('a',2,0,3,'091','de','1. Die Mitgliedstaaten sorgen für die effiziente Verwaltung der Funkfrequenzen für elektronische Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuteilung und Zuweisung dieser Frequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nichtdiskriminierenden und angemessenen Kriterien beruhen.'),('a',2,0,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung von Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung Nr. 676/2002/EG (Frequenzentscheidung) zu gewährleisten.'),('a',2,0,3,'093','de','3. Die Mitgliedstaaten können Unternehmen die Übertragung von Frequenznutzungsrechten an andere Unternehmen gestatten.'),('a',2,0,3,'094','de','4. Die Mitgliedstaaten sorgen dafür, dass die Absicht eines Unternehmens, Frequenznutzungsrechte zu übertragen, der für die Frequenzzuteilung zuständigen nationalen Regulierungsbehörde mitgeteilt wird und dass jegliche Übertragung nach von dieser Behörde festgelegten Verfahren erfolgt und öffentlich bekannt gegeben wird. Die nationalen Regulierungsbehörden sorgen dafür, dass der Wettbewerb infolge derartiger Übertragungen nicht verzerrt wird. Soweit die Frequenznutzung durch Anwendung der Entscheidung Nr. 676/2002/EG (Frequenzentscheidung) oder anderweitige Gemeinschaftsmaßnahmen harmonisiert wurde, darf eine solche Übertragung nicht zu einer veränderten Nutzung dieser Frequenzen führen.'),('a',0,0,4,'20','de','Artikel 20 − Verträge'),('a',2,0,4,'201','de','1. Die Absätze 2, 3 und 4 gelten unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 93/13/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('a',2,0,4,'2021','de','2. Die Mitgliedstaaten stellen sicher, dass die Verbraucher bei der Anmeldung zu Diensten, die die Verbindung mit dem öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('a',2,0,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('a',2,0,4,'2021b','de','b) angebotene Dienste und angebotenes Niveau der Dienstqualität sowie die Frist bis zum erstmaligen Anschluss;'),('a',2,0,4,'2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('a',2,0,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Angabe, mit welchen Mitteln aktuelle Informationen über alle anwendbaren Tarife und Wartungsentgelte eingeholt werden können;'),('a',2,0,4,'2021e','de','e) Vertragslaufzeit, Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses;'),('a',2,0,4,'2021f','de','f) etwaige Entschädigungs- und Erstattungsregelungen bei Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('a',2,0,4,'2021g','de','g) Verfahren zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34.'),('a',2,0,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('a',2,0,4,'203','de','3. In den Fällen, in denen Verträge zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste, die nicht die Verbindung zum öffentlichen Telefonnetz und/oder den Zugang zu diesem Netz bereitstellen, geschlossen werden, müssen die in Absatz 2 genannten Informationen auch Bestandteil dieser Verträge sein. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('a',2,0,4,'204','de','4. Die Teilnehmer haben das Recht, bei der Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen den Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen nicht annehmen.'),('a',0,0,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('a',2,0,4,'211','de','1. Die Mitgliedstaaten stellen sicher, dass für Endnutzer und Verbraucher gemäß den Bestimmungen von Anhang II transparente und aktuelle Informationen über anwendbare Preise und Tarife sowie über Standardkonditionen bezüglich des Zugangs zu öffentlichen Telefondiensten und deren Nutzung zugänglich sind.'),('a',2,0,4,'212','de','2. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, beispielsweise durch interaktive Führer, um Endnutzer, soweit angebracht, sowie Verbraucher in die Lage zu versetzen, eine unabhängige Bewertung der Kosten alternativer Anwendungen vorzunehmen.'),('a',0,0,4,'22','de','Artikel 22 − Dienstqualität'),('a',2,0,4,'221','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden - nach Berücksichtigung der Ansichten der Betroffenen - Unternehmen, die öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, zur Veröffentlichung vergleichbarer, angemessener und aktueller Endnutzerinformationen über die Qualität ihrer Dienste verpflichten können. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('a',2,0,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('a',0,0,4,'28','de','Artikel 28 − Geografisch nicht gebundene Nummern'),('a',2,0,4,'281','de','Die Mitgliedstaaten sorgen dafür, dass Endnutzer aus anderen Mitgliedstaaten im Rahmen der technischen und wirtschaftlichen Möglichkeiten Zugang zu geografisch nicht gebundenen Nummern in ihrem Hoheitsgebiet erhalten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat.'),('a',0,0,4,'33','de','Artikel 33 − Anhörung Betroffener'),('a',2,0,4,'331','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('a',2,0,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('a',0,0,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('a',2,0,4,'341','de','1. Die Mitgliedstaaten stellen sicher, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitfällen zur Verfügung stehen, an denen Verbraucher beteiligt sind und die Fragen im Zusammenhang mit dieser Richtlinie betreffen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Beilegung von Streitfällen ermöglichen; sie können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitfälle ausweiten, an denen andere Endnutzer beteiligt sind.'),('a',2,0,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('a',2,0,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('a',2,0,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('a',0,0,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('a',2,0,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('a',2,0,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('a',2,0,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('a',2,0,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('a',2,0,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('a',2,0,5,'022d','de','d) „Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('a',2,0,5,'022e','de','e) „Anruf” eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Echtzeit-Kommunikation ermöglicht;'),('a',2,0,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('a',2,0,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('a',2,0,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('a',0,0,5,'04','de','Artikel 4 − Betriebssicherheit'),('a',2,0,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('a',2,0,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('a',0,0,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('a',2,0,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('a',2,0,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('a',2,0,5,'053','de','3. Die Mitgliedstaaten stellen sicher, dass die Benutzung elektronischer Kommunikationsnetze für die Speicherung von Informationen oder den Zugriff auf Informationen, die im Endgerät eines Teilnehmers oder Nutzers gespeichert sind, nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und durch den für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung zu verweigern. Dies steht einer technischen Speicherung oder dem Zugang nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder, soweit dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('a',0,0,5,'06','de','Artikel 6 − Verkehrsdaten'),('a',2,0,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('a',2,0,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('a',2,0,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('a',2,0,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('a',2,0,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('a',2,0,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('a',0,0,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('a',2,0,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('a',2,0,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('a',2,0,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('a',0,0,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('a',2,0,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('a',2,0,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('a',2,0,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('a',0,0,5,'18','de','Artikel 18 − Überprüfung'),('a',2,0,5,'181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('b',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('b',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('b',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('b',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('b',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('b',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('b',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('b',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('b',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b',3,1,2,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('b',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('b',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('b',2,1,3,'082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('b',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b',2,1,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('b',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b',2,1,3,'084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b',2,1,3,'084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b',2,1,3,'084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b',2,1,3,'084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b',2,1,3,'084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b',2,1,3,'084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b',2,1,3,'084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b',2,1,3,'084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('b',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.'),('b',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('b',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('b',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('b',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('b',2,1,3,'0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('b',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('b',2,1,3,'0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('b',2,1,3,'0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('b',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.'),('b',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('b',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('b',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen'),('b',2,1,3,'09@C1a','de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('b',2,1,3,'09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('b',2,1,3,'09@C1c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('b',2,1,3,'09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.'),('b',2,1,3,'09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.'),('b',1,2,4,'20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('b',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('b',0,2,4,'20','de','Artikel 20 − Verträge'),('b',2,2,4,'201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('b',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('b',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('b',2,2,4,'2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('b',2,2,4,'2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('b',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('b',2,2,4,'2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('b',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b',2,2,4,'2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('b',2,2,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('b',2,2,4,'203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('b',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('b',2,2,4,'205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('b',2,2,4,'206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('b',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('b',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b',2,2,4,'211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('b',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('b',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b',2,2,4,'214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('b',2,2,4,'215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('b',2,2,4,'216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('b',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b',2,2,4,'223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('b',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('b',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('b',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('b',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('b',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('b',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('b',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('b',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('b',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('b',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('b',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('b',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('b',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('b',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('b',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('b',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b',2,2,5,'043','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('b',2,2,5,'0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('b',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('b',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('b',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('b',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('b',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('b',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('b',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('b',0,2,5,'18','de','Artikel 18 − Überprüfung'),('b',2,2,5,'181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('c',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('c',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('c',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('c',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('c',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('c',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die nationalen Regulierungsbehörden unterstützt werden.'),('c',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('c',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('c',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('c',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('c',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('c',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('c',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('c',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('c',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('c',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('c',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('c',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('c',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('c',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('c',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('c',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('c',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('c',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('c',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('c',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('c',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('c',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('c',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('c',3,1,2,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('c',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('c',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('c',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('c',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('c',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('c',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('c',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('c',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('c',2,1,3,'082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('c',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('c',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('c',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('c',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('c',2,1,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('c',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('c',2,1,3,'084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('c',2,1,3,'084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('c',2,1,3,'084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('c',2,1,3,'084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('c',2,1,3,'084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('c',2,1,3,'084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('c',2,1,3,'084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('c',2,1,3,'084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, gemäß den vertraglichen Vereinbarungen zwischen den Anbietern und den Vertragskunden Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen. Weder dieser Grundsatz noch die Frage, ob darauf in einem Vertrag Bezug genommen wird oder nicht, kann dazu führen, dass in irgendeiner Weise von den Bestimmungen der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates vom 22. Mai 2001 zur Harmonisierung bestimmter Aspekte des Urheberrechts und der verwandten Schutzrechte in der Informationsgesellschaft (ABl. L 167 vom 22.6.2001, S. 10.) abgewichen wird.'),('c',2,1,3,'084g@A','de','ga) dafür sorgen, dass Betreiber elektronischer Kommunikationsnetze mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von rechtmäßigen Inhalten in den Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.'),('c',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('c',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.'),('c',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('c',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('c',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('c',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('c',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('c',2,1,3,'0932c','de','c) zur Gewährleistung der effizienten Nutzung der Funkfrequenzen, einschließlich gegebenenfalls der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder'),('c',2,1,3,'0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('c',2,1,3,'0932d@A','de','da) zur Berücksichtigung internationaler und regionaler Organisationen zur Verwaltung von Rundfunkfrequenzen und zur Einhaltung international vereinbarter Frequenzpläne oder'),('c',2,1,3,'0932d@B','de','db) zur Sicherung der effizienten Frequenzbandnutzung.'),('c',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation nach den nationalen Tabellen der Frequenzbereichszuweisung und der ITU-Vollzugsordnung zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('c',2,1,3,'0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('c',2,1,3,'0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('c',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.'),('c',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('c',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('c',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen'),('c',2,1,3,'09@C1a','de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('c',2,1,3,'09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('c',2,1,3,'09@C1c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('c',2,1,3,'09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.'),('c',2,1,3,'09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission von den nationalen Regulierungsbehörden unterstützt werden.'),('c',1,2,4,'20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('c',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('c',0,2,4,'20','de','Artikel 20 − Verträge'),('c',2,2,4,'201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('c',2,2,4,'20211','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('c',2,2,4,'20211a','de','a) Name und Anschrift des Anbieters;'),('c',2,2,4,'20211b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('c',2,2,4,'20211c','de','c) die Arten der angebotenen Wartungsdienste;'),('c',2,2,4,'20211d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('c',2,2,4,'20211e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und der Gebühren, die aufgrund verbilligt bereitgestellter Geräte anfallen;'),('c',2,2,4,'20211f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('c',2,2,4,'20211g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('c',2,2,4,'20211h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, treffen muss, um die Vertraulichkeit der personenbezogenen Daten des Teilnehmers zu wahren, und Maßnahmen, die infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen getroffen werden können, und die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('c',2,2,4,'2021@A','de','Der Vertrag enthält auch die in Artikel 21 Absatz 4a genannten relevanten Informationen über die rechtlich zulässige Nutzung elektronischer Kommunikationsnetze und über Möglichkeiten des Schutzes der Privatsphäre und personenbezogener Daten.'),('c',2,2,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('c',2,2,4,'203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('c',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('c',2,2,4,'205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('c',2,2,4,'206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('c',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen, die für den Teilnehmer von Nachteil wären, durch den Anbieter oder Betreiber auf der Grundlage einer Vertragsklausel, die einseitige Änderungen erlaubt, haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen. Falls der Vertrag keine Klausel enthält, die es dem Anbieter oder Betreiber gestattet, den Vertrag einseitig zu ändern, muss der Teilnehmer in der Mitteilung über sein Recht aufgeklärt werden, die beabsichtigte Änderung abzulehnen und den Vertrag unverändert weiterzuführen.'),('c',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('c',2,2,4,'211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('c',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('c',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen.'),('c',2,2,4,'214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('c',2,2,4,'215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('c',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('c',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('c',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('c',2,2,4,'223','de','3. Um die Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und um sicherzustellen, dass der Zugang der Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird, können die nationalen Regulierungsbehörden Mindestanforderungen an die Dienstqualität festlegen. Die nationalen Regulierungsbehörden können eine vom Betreiber auferlegte Beschränkung des Zugangs der Nutzer zu rechtmäßigen Inhalten sowie ihrer Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, als unzumutbar betrachten, wenn diese Beschränkung eine unterschiedliche Behandlung je nach Herkunft, Ziel, Inhalt oder Art der Anwendung vorsieht und vom Betreiber nicht angemessen begründet wird.'),('c',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('c',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('c',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('c',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist. Die Mitgliedstaaten treffen die Entscheidung zur Sperrung des Zugangs zu bestimmten Rufnummern oder Diensten vorbehaltlich einer gerichtlichen Überprüfung.'),('c',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('c',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('c',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('c',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('c',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('c',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('c',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('c',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('c',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('c',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('c',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('c',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('c',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('c',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('c',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('c',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('c',1,2,5,'15@A:30@A','de','(30a) Bei der Durchführung der Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('c',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('c',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('c',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('c',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('c',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('c',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('c',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('c',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('c',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('c',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('c',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('c',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('c',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('c',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('c',2,2,5,'041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinien 95/46/EG und 2006/24/EG müssen diese Maßnahmen Folgendes umfassen:'),('c',2,2,5,'041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen Zugang zu personenbezogenen Daten erhalten, und zum Schutz gespeicherter oder übermittelter personenbezogener Daten vor zufälliger oder unrechtmäßiger Zerstörung, zufälligem Verlust oder zufälliger Veränderung, unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe;'),('c',2,2,5,'041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor zufälliger, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit, unter anderem durch Verbreitung unerbetener oder in betrügerischer Absicht übermittelter elektronischer Nachrichten;'),('c',2,2,5,'041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten;'),('c',2,2,5,'041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber des elektronischen Kommunikationsdienstes unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen;'),('c',2,2,5,'041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('c',2,2,5,'041@B','de','1b. Die nationalen Regulierungsbehörden sind befugt, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('c',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('c',2,2,5,'043','de','3. Im Fall einer ernsten Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das den Verbrauchern Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der nationalen Regulierungsbehörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('c',2,2,5,'043@A1','de','3a. Die nationale Regulierungsbehörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die nationale Regulierungsbehörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die unmittelbar von der Verletzung betroffenen Teilnehmer unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 vorgesehenen Informationen enthalten.'),('c',2,2,5,'043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen dieser ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung beeinträchtigen könnte.'),('c',2,2,5,'043@B','de','3b. Der Ernst einer eine Benachrichtigung der Teilnehmer erfordernden Verletzung wird nach den Umständen der Verletzung bestimmt, z.B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und den unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('c',2,2,5,'043@C','de','3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der Teilnehmer befreit, wenn nachgewiesen werden kann, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen, unter anderem angemessener Verschlüsselungstechnologien, die die Daten bei zufälligem oder unrechtmäßigem Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten unverständlich machen, oder anderer geeigneter technologischer Schutzmaßnahmen, durch die die Daten bei zufälligem oder unrechtmäßigem Verlust verfügbar bleiben, nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.'),('c',2,2,5,'0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten und der Europäischen Agentur für Netz- und Informationssicherheit (ENISA) technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, die Form und die Verfahren der in Absatz 3a vorgeschriebenen Informationen und Benachrichtigungen.'),('c',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('c',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('c',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('c',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('c',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben hat und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('c',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('c',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('c',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('c',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('c',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('c',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('c',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('c',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('c',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('c',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('c',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('c',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('c',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen und den Schutz der Rechte und Freiheiten anderer Personen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechts-vorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich der in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätze entsprechen.'),('c',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('c',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('c',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('c',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('c',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('c',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('c',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('c',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('c',0,2,5,'18','de','Artikel 18 − Überprüfung'),('c',2,2,5,'181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('d',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('d',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('d',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('d',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('d',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('d',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('d',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('d',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('d',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('d',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('d',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('d',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('d',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('d',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('d',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('d',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('d',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('d',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('d',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('d',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('d',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('d',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('d',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('d',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('d',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('d',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('d',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('d',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('d',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('d',3,1,2,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('d',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('d',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('d',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('d',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('d',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('d',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('d',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('d',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('d',2,1,3,'082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('d',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('d',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('d',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('d',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('d',2,1,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('d',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('d',2,1,3,'084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('d',2,1,3,'084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('d',2,1,3,'084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('d',2,1,3,'084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('d',2,1,3,'084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('d',2,1,3,'084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('d',2,1,3,'084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('d',2,1,3,'084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('d',2,1,3,'084g@A','de','ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Sektoren zusammenarbeiten, die sich mit dem Schutz rechtmäßiger Inhalte und deren Förderung mithilfe elektronischer Kommunikationsnetze und -dienste befassen.'),('d',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('d',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8, weil die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.'),('d',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('d',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('d',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('d',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('d',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('d',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('d',2,1,3,'0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('d',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die den elektronischen Kommunikationsdiensten nach den nationalen Frequenzbereichszuweisungstabellen und der Vollzugsordnung für den Funkdienst der Internationalen Fernmeldeunion (ITU) zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Maßnahmen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('d',2,1,3,'0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der Bildung sowie kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('d',2,1,3,'0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt oder funktechnische Störungen verhindert werden müssen.'),('d',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Ziele von allgemeinem Interesse notwendig sind.'),('d',2,1,3,'095@A','de','5a. Die Mitgliedstaaten sind befugt, Umfang, Art und Dauer von Maßnahmen zur Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, entsprechend ihren innerstaatlichen Rechtsvorschriften festzulegen.'),('d',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('d',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('d',2,1,3,'09@C11','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission unbeschadet Artikel 8a geeignete technische Durchführungsmaßnahmen ergreifen'),('d',2,1,3,'09@C11A','de','-a) zur Harmonisierung der Regelungen im Zusammenhang mit der Verfügbarkeit und effizienten Nutzung von Funkfrequenzen gemäß Artikel 9;'),('d',2,1,3,'09@C11B','de','-aa) zur Sicherstellung der Bereitstellung von koordinierten und rechtzeitigen Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen;'),('d',2,1,3,'09@C11a','de','a) zur Festlegung der Funkfrequenzbänder, für die unbeschadet Artikels 9 Buchstabe b Absatz 1 Unternehmen untereinander Nutzungsrechte direkt übertragen oder vermieten können, mit Ausnahme der Funkfrequenzen, die die Mitgliedstaaten für Rundfunkdienste vorsehen;'),('d',2,1,3,'09@C11b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('d',2,1,3,'09@C11c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('d',2,1,3,'09@C1@A','de','Die von der Gemeinschaft oder den Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht getroffenen Maßnahmen zur Verfolgung von Zielen von allgemeinem Interesse, die insbesondere die Regulierung von Inhalten und die Politik im Bereich audiovisuelle Medien betreffen, bleiben von diesen Durchführungsmaßnahmen unberührt.'),('d',2,1,3,'09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch ihre Ergänzung geändert werden sollen, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. Bei der Durchführung der Bestimmungen der Buchstaben a bis c dieses Absatzes kann die Kommission vom RSPC unterstützt werden.'),('d',1,2,4,'20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von rechtmäßigen Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('d',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('d',0,2,4,'20','de','Artikel 20 − Verträge'),('d',2,2,4,'201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften und anderer Vorschriften über die Transparenz bei der Erbringung von Mediendiensten, insbesondere der Richtlinien 89/552/EG, 93/13/EG und 97/7/EG und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('d',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('d',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('d',2,2,4,'2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('d',2,2,4,'2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('d',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('d',2,2,4,'2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('d',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('d',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('d',2,2,4,'2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen oder in Verbindung mit der Nutzung des Dienstes zur Begehung unrechtmäßiger Handlungen treffen kann.'),('d',2,2,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('d',2,2,4,'203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('d',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('d',2,2,4,'205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige Anwendungen und Dienste zu benutzen, beschränkt.'),('d',2,2,4,'206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('d',2,2,4,'206@A','de','6a. Die Mitgliedstaaten gewährleisten, dass Teilnehmer im Falle wiederholter Verstöße gegen Urheberrechte und verwandte Rechte unmissverständlich benachrichtigt werden, so dass sie in der Lage sind, ihre unrechtmäßigen Handlungen einzustellen.'),('d',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('d',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('d',2,2,4,'211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('d',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('d',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('d',2,2,4,'214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('d',2,2,4,'215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('d',2,2,4,'216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('d',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('d',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('d',2,2,4,'223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('d',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('d',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten rechtmäßigen Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen; und'),('d',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('d',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen unrechtmäßiger und schädlicher Tätigkeiten oder Missbrauchs gerechtfertigt ist.'),('d',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('d',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('d',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('d',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('d',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('d',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('d',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('d',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('d',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('d',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('d',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('d',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('d',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass sämtliche Grundrechte gemäß der Charta der Grundrechte der Europäischen Union gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('d',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('d',1,2,5,'15@A:30@A','de','(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr eigenes nationales Recht in einer Weise auslegen, die mit dieser Richtlinie vereinbar ist, sondern auch sicherstellen, dass sie sich nicht auf eine Auslegung dieser Richtlinie stützen, die im Widerspruch zu den Grundrechte oder anderen allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßig stehen würde.'),('d',1,2,5,'04:31','de','(31) Zur Aufstellung gemeinsamer Anforderungen sollten Durchführungsmaßnahmen vorgesehen werden, damit der Schutz der Privatsphäre und die Sicherheit der übermittelten und verarbeiteten personenbezogenen Daten im Zusammenhang mit der rechtmäßigen Nutzung elektronischer Kommunikationsnetze innerhalb des Binnenmarktes hinreichend gewährleistet werden kann.'),('d',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('d',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('d',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('d',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('d',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('d',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('d',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('d',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('d',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('d',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('d',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('d',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('d',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('d',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('d',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('d',2,2,5,'043','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('d',2,2,5,'0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('d',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('d',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 und der Charta der Grundrechte der Europäischen Union gesetzlich dazu ermächtigt sind. Diese Bestimmung steht – unbeschadet des Grundsatzes der Vertraulichkeit – der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('d',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('d',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('d',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('d',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('d',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('d',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('d',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('d',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('d',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('d',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('d',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('d',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('d',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('d',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('d',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen oder den Schutz der Rechte und Freiheiten anderer Personen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz festgelegten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich der in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätze entsprechen.'),('d',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('d',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('d',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('d',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('d',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('d',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('d',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('d',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('d',0,2,5,'18','de','Artikel 18 − Überprüfung'),('d',2,2,5,'181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('e',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('e',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('e',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('e',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('e',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('e',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die nationalen Regulierungsbehörden unterstützt werden.'),('e',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('e',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('e',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('e',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('e',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('e',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('e',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('e',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('e',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('e',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('e',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('e',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('e',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('e',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('e',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('e',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('e',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('e',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('e',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('e',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('e',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('e',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('e',3,1,2,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('e',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('e',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('e',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('e',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('e',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('e',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('e',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('e',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('e',2,1,3,'082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('e',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('e',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('e',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('e',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('e',2,1,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('e',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('e',2,1,3,'0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('e',2,1,3,'0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('e',2,1,3,'0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('e',2,1,3,'0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('e',2,1,3,'0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('e',2,1,3,'0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('e',2,1,3,'0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('e',2,1,3,'0841g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('e',2,1,3,'084@A','de','4a. Die nationalen Regulierungsbehörden streben die Schaffung eines angemessenen Regulierungsumfelds für konkurrierende Investitionstätigkeit in Bezug neue Zugangsnetze an, wodurch eine einzigartige Möglichkeit für Innovationen und einen Wettbewerb zwischen den Plattformen entsteht und somit der Weg für eine Deregulierung geebnet wird. Ein solches Regulierungsumfeld sollte unter anderem'),('e',2,1,3,'084@Aa','de','a) für einen Zeitraum vorhersehbar sein, der für die Rentabilität hoher Investitionen benötigt wird;'),('e',2,1,3,'084@Ab','de','b) auf die maximale räumliche Ausdehnung des Wettbewerbs zwischen den Plattformen abzielen;'),('e',2,1,3,'084@Ac','de','c) einen aus rascheren gebietsweisen Netzeinführungen entstehenden Wettbewerbsvorteil ermöglichen, wodurch der Einsatz der Netze gefördert würde;'),('e',2,1,3,'084@Ad','de','d) die Bereitstellung von Mitteln seitens der Finanzmärkte für hohe Anfangsinvestitionen in neue Zugangsnetze begünstigen;'),('e',2,1,3,'084@Ae','de','e) flexible geschäftliche Vereinbarungen über Investitionen und Risikoteilung zwischen neuen Zugangsnetzbetreibern ermöglichen.'),('e',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('e',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Die Mitgliedstaaten halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.'),('e',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung von Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten, was zur Erzielung von Größenvorteilen und zur Interoperabilität der Dienste zum Nutzen der Verbraucher beitragen kann.'),('e',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß den Artikeln 9c und 9d erlassenen Maßnahmen nichts anderes vorgesehen ist, erleichtern die Mitgliedstaaten möglichst weit gehend die Nutzung aller Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern, die elektronischen Kommunikationsdiensten zugewiesen wurden, gemäß ihrem jeweiligen nationalen Frequenzzuweisungsplan und der ITU-Vollzugsordnung für den Funkdienst.'),('e',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('e',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('e',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('e',2,1,3,'0932c','de','c) zur Erfüllung einer Verpflichtung im Rahmen eines internationalen Übereinkommens mit Bezug auf die Nutzung von Funkfrequenzen oder der ITU-Vollzugsordnung für den Funkdienst,'),('e',2,1,3,'0932c@A','de','ca) zur Sicherstellung der effizienten Frequenznutzung oder'),('e',2,1,3,'0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('e',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, erleichtern die Mitgliedstaaten möglichst weit gehend die Nutzung aller Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern, die der elektronischen Kommunikation offen stehen, gemäß ihrem jeweiligen nationalen Frequenzzuweisungsplan und der ITU-Vollzugsordnung für den Funkdienst. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('e',2,1,3,'0942','de','Beschränkungen, aufgrund deren elektronische Kommunikationsdienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Erbringung von Universaldiensten, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der effizienten Nutzung der Funkfrequenzen und der wirksamen Bewirtschaftung des Funkfrequenzspektrums unter Berücksichtigung internationaler Verpflichtungen und Praktiken, oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('e',2,1,3,'0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen, oder wenn dies notwendig ist, um ein im allgemeinen Interesse liegendes Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften zu erreichen, wie Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('e',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind. Die Bestimmung des Umfangs und der Art von Ausnahmeregelungen fällt in die Zuständigkeit der Mitgliedstaaten.'),('e',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('e',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('e',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen'),('e',2,1,3,'09@C1a','de','a) zur Festlegung und Empfehlung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können, einschließlich der Frequenzen, die die Mitgliedstaaten für bestimmte Dienste vorsehen, die durch die technologische Entwicklung die digitale Dividende in vollem Umfang in Anspruch nehmen werden;'),('e',2,1,3,'09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, einschließlich der Rundfunkdienste, dienen, wobei der Notwendigkeit eines besseren Zugangs zur Informationsgesellschaft für alle Bürger Rechnung getragen werden muss.'),('e',1,2,4,'20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('e',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('e',0,2,4,'20','de','Artikel 20 − Verträge'),('e',2,2,4,'201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('e',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('e',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('e',2,2,4,'2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('e',2,2,4,'2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('e',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('e',2,2,4,'2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('e',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('e',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('e',2,2,4,'2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('e',2,2,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('e',2,2,4,'203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('e',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('e',2,2,4,'205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('e',2,2,4,'206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('e',2,2,4,'206@A','de','6a. Die Mitgliedstaaten gewährleisten die Wahlfreiheit der Verbraucher und sorgen für einen ausreichenden Schutz vor Produkten, die diese Freiheit unzulässig beschränken, wie z. B. Verträge mit einer unbegründet langen Laufzeit, Produktkopplungen und Gebühren oder Sanktionen beim Wechsel des Anbieters.'),('e',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('e',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('e',2,2,4,'211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen zugänglich sind. Diese Informationen werden in einer leicht zugänglichen Form veröffentlicht.'),('e',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('e',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('e',2,2,4,'214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('e',2,2,4,'215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('e',2,2,4,'216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('e',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('e',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('e',2,2,4,'223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('e',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('e',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('e',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('e',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('e',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('e',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('e',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('e',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('e',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('e',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch Nutzer im allgemeinen und behinderte Nutzer im besonderen und deren Zugang dazu. Die politischen Ziele und regelungspolitischen Grundsätze, die in Artikel 8 der Richtlinie 2002/21/EG dargelegt sind, sind gebührend zu berücksichtigen.'),('e',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('e',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('e',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('e',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('e',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('e',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('e',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('e',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('e',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('e',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('e',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('e',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('e',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('e',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('e',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('e',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('e',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('e',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('e',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('e',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('e',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('e',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('e',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('e',2,2,5,'043','de','3. Im Fall einer gravierenden Sicherheitsverletzung, die zur zufälligen, unbefugten Weitergabe oder zu unberechtigtem Zugang zu nicht durch technologische Mittel unverständlich gemachten, übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Laufe der Bereitstellung öffentlicher elektronischer Kommunikationsdienste in der Gemeinschaft führt und den Teilnehmern wahrscheinlich beträchtlichen Schaden zufügt, muss der Betreiber der öffentlichen oder privaten elektronischen Kommunikationsdienste, deren Teilnehmer von der Sicherheitsverletzung betroffen sein könnten, die betroffenen Teilnehmer und die nationale Regulierungsbehörde des Mitgliedstaats, in dem der Dienst erbracht wurde, unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('e',2,2,5,'0441','de','4. Zur Gewährleistung einer harmonisierten und verhältnismäßigen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen muss die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“), der betroffenen Akteure und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('e',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('e',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('e',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('e',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('e',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('e',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('e',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('e',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('e',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('e',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('e',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('e',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('e',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('e',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('e',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('e',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('e',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('e',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('e',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('e',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('e',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('e',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('e',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('e',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('e',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('e',0,2,5,'18','de','Artikel 18 − Überprüfung'),('e',2,2,5,'181','de','Die Kommission legt dem Europäischen Parlament und dem Rat spätestens zwei Jahre nach dem Inkrafttreten dieser Richtlinie einen Bericht über die Anwendung dieser Richtlinie und ihre Auswirkungen auf Wirtschaftsteilnehmer und Verbraucher vor und berücksichtigt dabei insbesondere die Bestimmungen in den Bereichen unerbetene Nachrichten, Meldung von Sicherheitsverletzungen, Nutzung personenbezogener Daten durch – öffentliche oder private – Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, wobei dem internationalen Umfeld Rechnung getragen wird. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu übermitteln sind. Gegebenenfalls legt die Kommission Vorschläge zur Änderung dieser Richtlinie vor und berücksichtigt dabei diesen Bericht, sämtliche Veränderungen in diesem Sektor und den Vertrag von Lissabon, insbesondere die neuen Zuständigkeiten in Fragen des Datenschutzes nach Artikel 16 des Vertrags über die Arbeitsweise der Europäischen Union, sowie weitere Vorschläge, die sie für notwendig erachtet, um die Wirksamkeit dieser Richtlinie zu verbessern.'),('f',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('f',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('f',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('f',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('f',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('f',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('f',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('f',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('f',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('f',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('f',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('f',2,1,1,'1212b@A','de','ba) der Abschluss von Übereinkommen zur gemeinsamen Nutzung von Zugängen zum Funknetz, damit auch abgelegene und/oder unrentable Regionen abgedeckt und der Zugang zu einer großen Auswahl an Diensten auf dem gesamten Gebiet jedes Mitgliedstaats zum Vorteil der Verbraucher und der Umwelt angeboten werden können.'),('f',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('f',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('f',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('f',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('f',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('f',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('f',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('f',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('f',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('f',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('f',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;'),('f',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('f',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('f',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('f',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('f',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('f',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('f',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation kann die Kommission in Absprache mit den nationalen Regulierungsbehörden Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) zu berücksichtigen sind.'),('f',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('f',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('f',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('f',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('f',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('f',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('f',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('f',2,1,3,'082c','de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;'),('f',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('f',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('f',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('f',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('f',2,1,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('f',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('f',2,1,3,'084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('f',2,1,3,'084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('f',2,1,3,'084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('f',2,1,3,'084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('f',2,1,3,'084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('f',2,1,3,'084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('f',2,1,3,'084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('f',2,1,3,'084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('f',2,1,3,'084g@A','de','ga) dafür sorgen, dass Anbieter elektronischer Kommunikationsnetze und -dienste mit den betreffenden Sektoren im Hinblick auf den Schutz und die Förderung von zulässigen Inhalten in diesen Netzen und elektronischen Kommunikationsdiensten zusammenarbeiten.'),('f',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('f',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen und die Zuweisung und Zuteilung von Funkfrequenzen durch die nationalen Regulierungsbehörden einen wirksamen Wettbewerb sicherstellen, wobei die jeweiligen nationalen Funkfrequenzbereichspläne sowie die bereits getroffenen Entscheidungen internationaler Organisationen aus dem Bereich der Funkfrequenzverwaltung Berücksichtigung finden.'),('f',2,1,3,'092','de','2. Die Mitgliedstaaten fördern, soweit dies möglich ist, die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten, wobei die jeweiligen nationalen Funkfrequenzbereichspläne sowie die bereits getroffene Entscheidungen internationaler Organisationen aus dem Bereich der Funkfrequenzverwaltung Berücksichtigung finden.'),('f',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('f',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('f',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('f',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('f',2,1,3,'0932b@A','de','ba) zur Vermeidung von Wettbewerbsverzerrungen,'),('f',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('f',2,1,3,'0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4, einschließlich der Beschränkungen, mit denen die Förderung der kultur- und medienpolitischen Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, gewährleistet werden soll.'),('f',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('f',2,1,3,'0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.'),('f',2,1,3,'0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('f',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.'),('f',2,1,3,'095@A','de','5a. Es obliegt den Mitgliedstaaten, Umfang, Art und Dauer etwaiger Beschränkungen zur Förderung kultur- und medienpolitischer Ziele, wie der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien, im Einklang mit ihren innerstaatlichen Rechtsvorschriften zu definieren.'),('f',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('f',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('f',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission in Absprache mit den nationalen Regulierungsbehörden geeignete Durchführungsmaßnahmen empfehlen'),('f',2,1,3,'09@C1a','de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('f',2,1,3,'09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('f',2,1,3,'09@C1c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;'),('f',2,1,3,'09@C1d','de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen. Alle Ausnahmen stehen im Einklang mit Artikel 9 Absätze 3 und 4.'),('f',2,1,3,'09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.'),('f',1,2,4,'20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.'),('f',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('f',0,2,4,'20','de','Artikel 20 − Verträge'),('f',2,2,4,'201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('f',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('f',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('f',2,2,4,'2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;'),('f',2,2,4,'2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('f',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('f',2,2,4,'2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('f',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('f',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('f',2,2,4,'2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('f',2,2,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('f',2,2,4,'203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('f',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('f',2,2,4,'205','de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.'),('f',2,2,4,'206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.'),('f',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('f',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('f',2,2,4,'211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('f',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('f',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('f',2,2,4,'214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('f',2,2,4,'215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('f',2,2,4,'216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('f',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('f',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('f',2,2,4,'223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('f',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('f',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('f',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('f',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('f',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('f',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('f',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('f',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('f',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('f',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('f',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('f',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('f',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('f',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('f',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('f',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('f',1,2,5,'01:26@A','de','(26a) Diese Richtlinie dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('f',1,2,5,'15@A:26@C','de','(26c) Die Bestimmungen dieser Richtlinie stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.'),('f',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('f',1,2,5,'03:28@A1','de','(28a) Im Sinne dieser Richtlinie sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können.'),('f',1,2,5,'03:28@A2','de','Innerhalb der nächsten beiden Jahre sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.'),('f',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte die nationale Regulierungsbehörde oder die zuständige Behörde unverzüglich benachrichtigt werden. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Die zuständige Behörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.'),('f',1,2,5,'151:30@9','de','(30a) Artikel 15 Absatz 1 dieser Richtlinie ist so zu verstehen, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48 diese Richtlinie oder die Richtlinie 1995/46 unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den von den Mitgliedstaaten festgelegten Verfahren erfolgt, die die Einhaltung dieser Schutzmaßnahmen garantieren.'),('f',1,2,5,'15@A:30@A','de','(30b) Bei der Durchführung der Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG haben die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auszulegen, sondern auch darauf zu achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('f',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('f',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('f',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('f',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('f',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('f',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('f',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('f',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('f',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('f',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('f',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('f',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('f',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('f',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('f',2,2,5,'041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinien 95/46/EG und 2006/24/EG müssen diese Maßnahmen Folgendes umfassen:'),('f',2,2,5,'041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen ausschließlich für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor zufälliger oder unrechtmäßiger Zerstörung, zufälligem Verlust oder zufälliger Veränderung, unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen;'),('f',2,2,5,'041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor zufälliger, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit;'),('f',2,2,5,'041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten;'),('f',2,2,5,'041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber des elektronischen Kommunikationsdienstes unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen;'),('f',2,2,5,'041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('f',2,2,5,'041@B','de','1b. Die nationalen Regulierungsbehörden sind befugt, die von den Betreibern öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbietern von Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('f',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('f',2,2,5,'0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('f',2,2,5,'0432','de','Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.'),('f',2,2,5,'043@A1','de','3a. Die zuständige Behörde prüft und bestimmt den Ernst der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.'),('f',2,2,5,'043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.'),('f',2,2,5,'043@A3','de','Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer in ihren Jahresberichten über alle Sicherheitsverletzungen, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft geführt haben.'),('f',2,2,5,'043@A4','de','Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen im Falle einer Verletzung geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.'),('f',2,2,5,'043@B','de','3b. Der Ernst einer eine Benachrichtigung der Teilnehmer erfordernden Verletzung wird nach den Umständen der Verletzung bestimmt, z.B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('f',2,2,5,'043@C1','de','3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.'),('f',2,2,5,'043@C2','de','Die technologischen Schutzmaßnahmen würden bei zufälligem oder unrechtmäßigem Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten oder gespeicherten personenbezogenen Daten die Daten für einen Dritten unverständlich machen bzw. bei zufälligem oder unrechtmäßigem Verlust dafür sorgen, dass die personenbezogenen Daten für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft verfügbar bleiben.'),('f',2,2,5,'04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3a, 3b und 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und der Europäischen Agentur für Netz- und Informationssicherheit (ENISA) technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.'),('f',2,2,5,'04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die in technischer wie auch in wirtschaftlicher Hinsicht bestmöglichen Lösungen zu informieren, die geeignet sind, die Durchführung dieser Richtlinie zu verbessern.'),('f',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('f',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('f',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('f',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass eine entsprechende Browser-Einstellung eine vorherige Einwilligung darstellt, und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('f',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('f',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('f',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('f',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('f',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('f',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('f',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('f',2,2,5,'066@A','de','6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.'),('f',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('f',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('f',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('f',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.'),('f',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('f',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('f',2,2,5,'151@B','de','1a. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Artikel 15 Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('f',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('f',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('f',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('f',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen – einschließlich gegebenenfalls erforderlicher strafrechtlicher Sanktionen – bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('f',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('f',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('f',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('f',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('f',0,2,5,'18','de','Artikel 18 − Überprüfung'),('f',2,2,5,'181','de','18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens zwei Jahre nach dem Inkrafttreten dieser Richtlinie nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von Lissabon, insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('g',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('g',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('g',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('g',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('g',2,1,1,'094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel [15 der Rahmenrichtlinie] verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('g',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('g',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('g',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('g',2,1,1,'1212','de','Betreibern wird unter anderem Folgendes auferlegt:'),('g',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('g',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('g',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('g',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('g',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('g',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen hohen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;'),('g',2,1,1,'1212f@A','de','fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;'),('g',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('g',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('g',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('g',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('g',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('g',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('g',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('g',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('g',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger getätigter öffentlicher Investitionen und der Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;'),('g',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;'),('g',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('g',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('g',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('g',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('g',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('g',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('g',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('g',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('g',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird, wobei die Anbieter für etwaige Nettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, zu entschädigen sind;'),('g',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen Netzen;'),('g',2,1,3,'082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('g',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('g',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('g',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('g',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('g',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('g',2,1,3,'0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('g',2,1,3,'0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('g',2,1,3,'0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('g',2,1,3,'0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('g',2,1,3,'0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('g',2,1,3,'0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('g',2,1,3,'0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('g',2,1,3,'0841g','de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.'),('g',2,1,3,'084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie:'),('g',2,1,3,'084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;'),('g',2,1,3,'084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('g',2,1,3,'084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;'),('g',2,1,3,'084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung der gemeinsamen Nutzung von Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;'),('g',2,1,3,'084@Ae','de','d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('g',2,1,3,'084@Af','de','e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.'),('g',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('g',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8a, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.'),('g',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten, und zur Erzielung von Vorteilen für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste. Hierbei handelen sie im Einklang mit den Artikeln 8a und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).'),('g',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('g',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('g',2,1,3,'0932a','de','a) zur Vermeidung der Möglichkeit funktechnischer Störungen,'),('g',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('g',2,1,3,'0932b@A','de','ba) zur Gewährleistung der technischen Qualität der Dienste,'),('g',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder'),('g',2,1,3,'0932c@A','de','ca) zur Sicherung der effizienten Nutzung der Funkfrequenzen,'),('g',2,1,3,'0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('g',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('g',2,1,3,'0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('g',2,1,3,'0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('g',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('g',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem [Umsetzungsdatum].'),('g',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('g',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8a, 9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen'),('g',2,1,3,'09@C1A','de','-a) zur Anwendung des nach Artikel 8a Absatz 7 aufgestellten Aktionsprogramms „Frequenzspektrum“;'),('g',2,1,3,'09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('g',2,1,3,'09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;'),('g',2,1,3,'09@C1d','de','d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienst- und Technologieneutralität gelten soll;'),('g',2,1,3,'09@C2','de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen.'),('g',1,2,4,'20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten, Diensten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird und beispielsweise das Problem der unzumutbaren Zugangsbedingungen für Großkunden angegangen wird.'),('g',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('g',0,2,4,'20','de','Artikel 20 − Verträge'),('g',2,2,4,'201','de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('g',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:'),('g',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('g',2,2,4,'2021b','de','b) angebotene Dienste, Beschränkungen des Zugangs zu und/oder der Nutzung von bestimmten in Absatz 5 genannten Diensten und Inhalten, angebotene Dienstqualität, die Frist bis zum Erstanschluss sowie Beschränkungen bei der Nutzung von Endgeräten;'),('g',2,2,4,'2021c','de','c) die Arten der angebotenen Wartungsdienste;'),('g',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;'),('g',2,2,4,'2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;'),('g',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('g',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('g',2,2,4,'2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.'),('g',2,2,4,'2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.'),('g',2,2,4,'203','de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.'),('g',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('g',2,2,4,'2051','de','5. Die Mitgliedstaaten sorgen dafür und setzen erforderlichenfalls unverzüglich durch, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter sie – insbesondere durch technische oder tarifbezogene Beschränkungen – in ihrer Möglichkeit einschränkt,'),('g',2,2,4,'2051a','de','a) auf Inhalte zuzugreifen und solche Inhalte zu nutzen und selbst zu verbreiten;'),('g',2,2,4,'2051b','de','b) auf beliebige Anwendungen oder Dienste zuzugreifen oder diese zu benutzen; und/oder'),('g',2,2,4,'2051c','de','c) irgendwelche Inhalte, Dienste oder Anwendungen auf ihren Endgeräten zu verwalten oder zu nutzen.'),('g',2,2,4,'2052','de','Diese Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen.'),('g',2,2,4,'206','de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden.'),('g',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen. Dieses Recht kann nur dann ausgeübt werden, wenn die Änderungen für den Teilnehmer nachteilig sind.'),('g',2,2,4,'207@A','de','7a. Die Mitgliedstaaten sorgen dafür, dass, wenn Verträge zwischen Teilnehmern und Unternehmen geschlossen werden, die elektronische Kommunikationsdienste bzw. -netze anbieten, die Teilnehmer zum Zeitpunkt des Abschlusses des Vertrags ausdrücklich gefragt werden, ob und wie sie relevante Informationen in die Teilnehmerdatenbanken aufgenommen haben wollen und ob sie die Möglichkeit in Anspruch nehmen wollen, dass bestimmte Informationen in die Datenbank aufgenommen, aber den Nutzern der Teilnehmerauskunftsdienste nicht offen gelegt werden.'),('g',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('g',0,2,4,'210','de','-1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 97/7/EG und 2005/29/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.'),('g',2,2,4,'211','de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.'),('g',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.'),('g',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('g',2,2,4,'214','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.'),('g',2,2,4,'215','de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.'),('g',2,2,4,'216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission Leitlinien einführen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen.'),('g',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('g',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste unter besonderer Hervorhebung der Informationen für behinderte Nutzer über einen vergleichbaren Zugang zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('g',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('g',2,2,4,'2231','de','3. Die Mitgliedstaaten sorgen für die Transparenz der Dienste von Netz zu Netz und verhindern eine wettbewerbswidrige Diskriminierung von Diensten. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, können die nationalen Regulierungsbehörden nach Konsultation der [xxx] und der Kommission Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festlegen.'),('g',2,2,4,'2232','de','Unbeschadet des ersten Unterabsatzes sind Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, befugt, ein angemessenes Netzmanagement zu betreiben.'),('g',2,2,4,'223@A','de','3a. Um sicherzustellen, dass die Möglichkeit der Nutzer, Zugang zu den rechtmäßigen Inhalten zu bekommen oder diese weiter zu verbreiten oder rechtmäßige Anwendungen oder Dienste ihrer Wahl zu nutzen, nicht in unangemessener Weise eingeschränkt wird, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden sicherstellen, dass jegliche von Anbietern öffentlicher Kommunikationsnetze und/oder -dienste auferlegte Beschränkung der Möglichkeit der Teilnehmer, rechtmäßige Inhalte abzurufen oder zu verbreiten, gebührend gerechtfertigt ist.'),('g',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('g',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('g',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('g',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('g',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.'),('g',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('g',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('g',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('g',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('g',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.'),('g',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('g',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('g',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten Leitlinien einführen und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen.'),('g',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('g',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('g',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('g',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('g',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('g',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('g',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('g',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von gravierenden Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können, sofern die nationale Regulierungsbehörde nach Verständigung durch den betroffenen Betreiber diese für geboten erachtet. Wenn personenbezogene Daten unbrauchbar werden, sollten die nationalen Regulierungsbehörden beschließen können, von dem Diensteanbieter keine Benachrichtigung zu verlangen. Eine in einem solchen Falle erfolgende Benachrichtigung sollte in einer dem jeweiligen Einzelfall angemessenen Weise Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.'),('g',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('g',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('g',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('g',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('g',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('g',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('g',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('g',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('g',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('g',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('g',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('g',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('g',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('g',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('g',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('g',2,2,5,'0431','de','3. Im Fall einer gravierenden Sicherheitsverletzung durch den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung muss eine Darlegung der Art der Verletzung und ihrer Folgen und der vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für Maßnahmen zur Minderung der möglichen nachteiligen Folgen enthalten. Die nationale Regulierungsbehörde entscheidet darüber, ob der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer über die Verletzung unterrichten muss. Falls Daten durch technische oder verfahrensmäßige Mittel in dem Maße unbrauchbar wurden, dass das Verlustrisiko gering ist oder im Wesentlichen behoben wurde, ist bei der Sicherheitsverletzung der Daten nicht von einem erheblichen Schaden für den Endnutzer auszugehen. Daher kann die nationale Regulierungsbehörde beschließen, von dem Anbieter die Benachrichtigung des Teilnehmers nicht zu verlangen. Die technischen und verfahrensmäßigen Mittel, um Daten unbrauchbar zu machen, werden von der jeweiligen nationalen Regulierungsbehörde genehmigt. Die Kommission kann nach Anhörung von [xxx] geeignete Koordinierungsmaßnahmen ergreifen, um einen einheitlichen Ansatz auf Gemeinschaftsebene zu gewährleisten.'),('g',2,2,5,'0432','de','Gegebenenfalls setzt die betroffene nationale Regulierungsbehörde die nationalen Regulierungsbehörden der anderen Mitgliedstaaten und [xxx] über die Verletzung in Kenntnis. Falls eine Offenlegung der Verletzung im öffentlichen Interesse ist, kann die nationale Regulierungsbehörde die Öffentlichkeit informieren.'),('g',2,2,5,'0433','de','Alle drei Monate legt die nationale Regulierungsbehörde der Kommission einen zusammenfassenden Bericht über die eingegangenen Mitteilungen und die gemäß diesem Absatz ergriffenen Maßnahmen vor.'),('g',2,2,5,'0441','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der/des [xxx] und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.'),('g',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('g',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('g',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('g',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('g',2,2,5,'053','de','(3) Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer vorher auf der Grundlage von klaren und umfassenden Informationen, die er gemäß der Richtlinie 95/46/EG insbesondere über die Zwecke der Verarbeitung erhalten hat, einwilligt und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen. Die vorherige Einwilligung des Teilnehmers sollte immer unabhängig von seiner Zustimmung zu den allgemeinen Geschäftsbedingungen eingeholt werden.'),('g',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('g',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('g',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('g',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, vorher seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer erhält klare und umfassende Informationen über die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen. Die Verfahren für das Zurückziehen der Einwilligung sind leicht verständlich und unkompliziert.'),('g',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('g',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('g',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('g',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('g',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('g',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('g',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('g',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('g',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('g',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('g',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('g',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('g',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('g',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('g',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('g',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('g',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('g',0,2,5,'18','de','Artikel 18 − Überprüfung'),('g',2,2,5,'181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('h',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('h',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('h',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('h',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('h',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('h',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('h',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('h',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('h',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('h',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('h',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('h',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('h',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('h',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('h',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;'),('h',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('h',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('h',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('h',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('h',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('h',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('h',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung und der Vorteile für die Verbraucher, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer Optionen für den vorgelagerten Zugang;'),('h',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('h',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('h',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;'),('h',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('h',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('h',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('h',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('h',3,1,2,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('h',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('h',1,1,3,'084g@A:60@A','de','(60a) Die Mitgliedstaaten haben die Aufgabe, Mechanismen der Zusammenarbeit zwischen den Beteiligten zu begünstigen, um das reibungslose Funktionieren der Online-Dienste und ein hohes Maß an Vertrauen bei den Nutzern zu fördern. Insbesondere sollte den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und sonstigen Beteiligten Anreize zur Zusammenarbeit bei der Förderung rechtmäßiger Inhalte und beim Schutz von Online-Inhalten geboten werden. Über den Rechtsrahmen hinaus und unbeschadet dieses Rahmens kann eine solche Zusammenarbeit beispielsweise die Form der Ausarbeitung von Verhaltenskodizes haben, die zwischen den Beteiligten ausgehandelt und vereinbart werden. Solche Verhaltenskodizes sind im Grundsatz bereits in zahlreichen Rechtsakten der Gemeinschaft vorgesehen, wie der Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt („Richtlinie über den elektronischen Geschäftsverkehr“) (ABl. L 178 vom 17.7.2000, S. 1.), der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums ( ABl. L 157 vom 30.4.2004, S. 45. Berichtigung in ABl. L 195 vom 2.6.2004, S. 16.) und der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1994 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 (ABl. L 284 vom 31.10.2003, S. 1).). Diese Zusammenarbeit zwischen den beteiligten Kreisen trägt wesentlich zur Förderung von Online-Inhalten, besonders Inhalten der europäischen Kultur, und zur Erschließung des Potenzials der Informationsgesellschaft bei.'),('h',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('h',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('h',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('h',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('h',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('h',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('h',2,1,3,'082b','de','b) gewährleisten, dass es – unter Berücksichtigung der für staatliche Beihilfen geltenden Regelungen – keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;'),('h',2,1,3,'082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('h',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('h',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('h',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('h',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('h',2,1,3,'083c','de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('h',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('h',2,1,3,'084','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('h',2,1,3,'084a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('h',2,1,3,'084b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('h',2,1,3,'084c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('h',2,1,3,'084d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('h',2,1,3,'084e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('h',2,1,3,'084f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('h',2,1,3,'084g','de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.'),('h',2,1,3,'084g@A','de','ga) sicherstellen, dass die Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, mit den Bereichen zusammenarbeiten, die am Schutz und an der Förderung rechtmäßiger Inhalte durch elektronische Kommunikationsnetze und -dienste interessiert sind.'),('h',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('h',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, diskriminierungsfreien und angemessenen Kriterien beruhen und keine Wettbewerbsverzerrungen bewirken.'),('h',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.'),('h',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.'),('h',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('h',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('h',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('h',2,1,3,'0932b@A','de','ba) zur Vermeidung von Wettbewerbsverzerrungen,'),('h',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder'),('h',2,1,3,'0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.'),('h',2,1,3,'0941','de','Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die den elektronischen Kommunikationsdiensten nach ihren nationalen Tabellen der Frequenzbereichszuweisung und der ITU-Vollzugsordnung zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('h',2,1,3,'0942','de','Beschränkungen, aufgrund deren elektronische Kommunikationsdienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien oder der Bereitstellung von Rundfunk- und Fernsehdiensten.'),('h',2,1,3,'0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen, oder wenn dies einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dient, z. B. der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('h',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind. Es liegt in der Zuständigkeit der Mitgliedstaaten, Umfang und Art von Ausnahmen festzulegen.'),('h',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.'),('h',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('h',2,1,3,'09@C11','de','Als Beitrag zum Ausbau des Binnenmarktes und unbeschadet des Artikels 8a kann die Kommission im Hinblick auf die Umsetzung der Grundsätze dieses Artikels geeignete technische Durchführungsmaßnahmen ergreifen'),('h',2,1,3,'09@C11A','de','-a) zur Harmonisierung der Regelungen im Zusammenhang mit der Verfügbarkeit und effizienten Nutzung von Funkfrequenzen nach dem Verfahren des Anhangs IIa;'),('h',2,1,3,'09@C11B','de','-aa) zur Sicherstellung der koordinierten und rechtzeitigen Bereitstellung von Informationen zur Zuweisung, Verfügbarkeit und Nutzung der Funkfrequenzen nach dem Verfahren des Anhangs IIa;'),('h',2,1,3,'09@C11a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können, mit Ausnahme der Funkfrequenzen, die die Mitgliedstaaten Rundfunkdiensten zuweisen oder deren entsprechende Zuweisung sie beabsichtigen;'),('h',2,1,3,'09@C11b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;'),('h',2,1,3,'09@C11c','de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll.'),('h',2,1,3,'09@C1@A','de','Diese Durchführungsmaßnahmen gelten unbeschadet der Maßnahmen, die auf Gemeinschaftsebene oder einzelstaatlicher Ebene im Einklang mit dem Gemeinschaftsrecht getroffen wurden, um Ziele zu verfolgen, die dem allgemeinen Interesse sowie insbesondere der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen.'),('h',2,1,3,'09@C2','de','Die gemäß Unterabsatz 1 Buchstaben a bis c beschlossenen Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie bewirken, werden gemäß Artikel 22 Absatz 3 nach dem Regelungsverfahren mit Kontrolle erlassen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission vom Ausschuss für Funkfrequenzpolitik unterstützt werden.'),('h',1,2,4,'20:12@C','de','(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen über die Nutzung der Kommunikationsdienste zu erstellen und verbreiten zu lassen. Diese Informationen sollten auch Warnungen vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die Teilnehmer ihre persönliche Sicherheit, die z.B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, ihre Privatsphäre und personenbezogene Daten schützen können. Die Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Derartige Informationen von öffentlichem Interesse sollten entweder vorbeugend oder als Reaktion auf konkrete Probleme erstellt, bei Bedarf aktualisiert und in leicht verständlicher, gedruckter und elektronischer Form vorgelegt werden, wie es die einzelnen Mitgliedstaaten vorsehen, und auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese Informationen in einer von den nationalen Regulierungsbehörden für geeignet befundenen Weise an ihre Kunden weiterzugeben. Erhebliche Mehrkosten, die den Diensteanbietern durch die Weitergabe derartiger Informationen entstehen, etwa wenn der Anbieter die Informationen per Post versenden muss und ihm deswegen zusätzliche Portokosten in Rechnung gestellt werden, sollten Gegenstand einer Vereinbarung zwischen den Anbietern und den zuständigen Behörden sein und von diesen Behörden übernommen werden. Die Informationen sollten auch in die Verträge aufgenommen werden.'),('h',1,2,4,'20:14','de','(14) Unbeschadet der Notwendigkeit zur Erhaltung der Integrität und Sicherheit der Netze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides angegeben werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.'),('h',1,2,4,'20:14@A','de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.'),('h',1,2,4,'20:14@B','de','14b) Maßnahmen im Rahmen des Netzwerkmanagements, die z.B. dazu dienen, Überlastungen und Kapazitätsengpässe zu bekämpfen oder neue Dienste zu ermöglichen, sollten an sich nicht als Beispiele für Beschränkungen gelten, die ein Eingreifen erfordern, und das Recht von Netz- und Dienstbetreibern, ihre Angebote in einem wettbewerbsorientierten Markt zu diversifizieren, unter anderem durch zumutbare Nutzungsbeschränkungen, Preisdifferenzierung und andere Praktiken des legalen Wettbewerbs, sollte gebührend berücksichtigt werden. Eine vorübergehende Nichteinhaltung der Mindestanforderungen an die Dienstqualität infolge unvorhersehbarer, vom Diensteanbieter und/oder Netzbetreiber nicht zu vertretender Ereignisse (höhere Gewalt) sollte nicht mit Sanktionen belegt werden.'),('h',1,2,4,'20:14@C','de','(14c) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.'),('h',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('h',0,2,4,'20','de','Artikel 20 − Verträge'),('h',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('h',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('h',2,2,4,'2021b','de','b) angebotene Dienste, darunter insbesondere:'),('h',2,2,4,'2021b1','de','- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,'),('h',2,2,4,'2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,'),('h',2,2,4,'2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,'),('h',2,2,4,'2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,'),('h',2,2,4,'2021b5','de','- die Frist bis zum Erstanschluss und'),('h',2,2,4,'2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der Endgeräte;'),('h',2,2,4,'2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen, und die betreffenden Daten;'),('h',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('h',2,2,4,'2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich'),('h',2,2,4,'2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und'),('h',2,2,4,'2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;'),('h',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('h',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('h',2,2,4,'2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('h',2,2,4,'2022','de','Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt werden und für den angebotenen Dienst relevant sind.'),('h',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('h',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('h',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.'),('h',2,2,4,'213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze oder - dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('h',2,2,4,'2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,'),('h',2,2,4,'2141a','de','a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,'),('h',2,2,4,'2141b','de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu Notdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,'),('h',2,2,4,'2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,'),('h',2,2,4,'2141d','de','d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und'),('h',2,2,4,'2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.'),('h',2,2,4,'2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('h',2,2,4,'214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:'),('h',2,2,4,'214@A1a','de','a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie'),('h',2,2,4,'214@A1b','de','b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('h',2,2,4,'214@A2','de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.'),('h',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('h',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('h',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('h',2,2,4,'2231','de','3. Die nationalen Regulierungsbehörden können Leitlinien mit Mindestanforderungen an die Dienstqualität veröffentlichen und gegebenenfalls andere Maßnahmen treffen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und um sicherzustellen, dass der Zugang der Nutzer zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, nicht in unzumutbarer Weise beschränkt wird. Diese Leitlinien oder Maßnahmen berücksichtigen die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) veröffentlichten Normen.'),('h',2,2,4,'2232','de','Die Kommission kann nach Prüfung dieser Leitlinien und nach Konsultation [xxx] technische Durchführungsmaßnahmen in diesem Bereich treffen, falls sie der Ansicht ist, dass die Leitlinien oder Maßnahmen ein Hindernis für den Binnenmarkt darstellen können. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('h',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('h',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten, sofern der gerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('h',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('h',2,2,4,'2811b@A','de','ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.'),('h',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('h',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('h',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('h',2,2,4,'282@A','de','2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.'),('h',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('h',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('h',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.'),('h',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('h',2,2,4,'332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('h',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('h',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('h',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('h',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('h',2,2,4,'3412@A','de','Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.'),('h',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('h',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('h',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('h',3,2,4,'A1Bb@B0','de','bb) Schutzsoftware'),('h',3,2,4,'A1Bb@B1','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige und leicht zu nutzende Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.'),('h',1,2,5,'01:26@A','de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('h',1,2,5,'15@A:26@C','de','(26c) Die Bestimmungen der Richtlinie 2002/58/EG stellen eine Detaillierung und Ergänzung der Richtlinie 95/46/EG des Europäischen Parlaments und des Rates vom 24. Oktober 1995 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr (ABl. L 281 vom 23.11.1995, S. 31. Richtlinie geändert durch die Verordnung (EG) Nr. 1882/2003.) dar und regeln den Schutz der berechtigten Interessen der Teilnehmer, bei denen es sich um natürliche oder juristische Personen handelt.'),('h',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('h',1,2,5,'03:28@A','de','(28a) Im Sinne der Richtlinie 2002/58/EG sollten Internet-Protokoll-Adressen nur dann als personenbezogene Daten gelten, wenn sie allein oder in Verbindung mit anderen Daten direkt mit einer Person in Verbindung gebracht werden können. Bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) sollte die Kommission nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten besondere Rechtsvorschriften für die rechtliche Behandlung von Internet-Protokoll-Adressen als personenbezogene Daten im Rahmen des Datenschutzes vorlegen.'),('h',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte die nationale Regulierungsbehörde oder eine andere zuständige nationale Behörde unverzüglich benachrichtigt werden. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Die zuständige Behörde sollte die Schwere der Verletzung prüfen und bestimmen. Falls die Verletzung für ernst befunden wird, sollte die zuständige Behörde den Betreiber des öffentlich zugänglichen elektronischen Kommunikationsdienstes und den Anbieter von Diensten der Informationsgesellschaft auffordern, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen.'),('h',1,2,5,'151:30@9','de','(30a) Artikel 15 Absatz 1 der Richtlinie 2002/58/EG sollte so verstanden werden, dass die Offenlegung personenbezogener Daten gemäß Artikel 8 der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates vom 29. April 2004 zur Durchsetzung der Rechte des geistigen Eigentums (ABl. L 157 vom 30.4.2004, S. 45.) die Richtlinie 2002/58/EG oder die Richtlinie 95/46/EG unberührt lässt, wenn diese Offenlegung aufgrund eines berechtigten, d.h. hinreichend begründeten, und die Verhältnismäßigkeit wahrenden Antrags im Einklang mit den Verfahren erfolgt, die von den Mitgliedstaaten festgelegt wurden, um die Einhaltung dieser Schutzmaßnahmen zu garantieren.'),('h',1,2,5,'15@A:30@A','de','(30b) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('h',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('h',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('h',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('h',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('h',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('h',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('h',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('h',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('h',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('h',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('h',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('h',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('h',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('h',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('h',2,2,5,'041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:'),('h',2,2,5,'041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,'),('h',2,2,5,'041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,'),('h',2,2,5,'041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,'),('h',2,2,5,'041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und'),('h',2,2,5,'041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß Spiegelstrich 4 festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('h',2,2,5,'041@B','de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('h',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('h',2,2,5,'0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, wodurch den Nutzern wahrscheinlich ein Schaden entstehen wird, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('h',2,2,5,'0432','de','Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen ihre Nutzer im Voraus, wenn sie es für erforderlich halten, drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.'),('h',2,2,5,'043@A1','de','3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.'),('h',2,2,5,'043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.'),('h',2,2,5,'043@A3','de','Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('h',2,2,5,'043@A4','de','Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall war, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.'),('h',2,2,5,'043@B','de','3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('h',2,2,5,'043@C1','de','3c. Die Verletzung wird nicht als ernst eingestuft und der Betreiber öffentlich zugänglicher Kommunikationsdienste und der Anbieter von Diensten der Informationsgesellschaft sind von der Pflicht zur Benachrichtigung der betroffenen Personen befreit, wenn sie nachweisen können, dass aufgrund der Anwendung geeigneter technologischer Schutzmaßnahmen nach vernünftigem Ermessen kein Risiko für die von der Verletzung betroffenen personenbezogenen Daten besteht.'),('h',2,2,5,'043@C2','de','Die technologischen Schutzmaßnahmen bewirken, falls es auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten kommt, die übertragen oder gespeichert werden, dass diese Daten für einen Dritten unverständlich sind oder – bei einem auf unbeabsichtigte oder unrechtmäßige Weise eingetretenen Verlust – für den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft wiederhergestellt werden können.'),('h',2,2,5,'04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3, 3a, 3b und 3c vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.'),('h',2,2,5,'04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.'),('h',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('h',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('h',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('h',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('h',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('h',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('h',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('h',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('h',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('h',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('h',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('h',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('h',2,2,5,'066@A','de','6a. Verkehrsdaten können von jeder natürlichen oder juristischen Person zum Zweck der Durchführung technischer Maßnahmen verarbeitet werden, mit denen die Sicherheit eines öffentlichen elektronischen Kommunikationsdienstes, eines öffentlichen oder privaten elektronischen Kommunikationsnetzes, eines Dienstes der Informationsgesellschaft oder damit zusammenhängender End- und elektronischer Kommunikationsgeräte sichergestellt werden soll. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.'),('h',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('h',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte, unter anderem zum Zweck der Feststellung, Abstellung oder Verhinderung der Verletzung geistiger Eigentumsrechte durch die Nutzer, gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('h',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('h',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.'),('h',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('h',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('h',2,2,5,'151@B','de','1 bis. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehörde informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('h',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('h',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('h',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('h',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('h',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('h',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('h',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation von ENISA, der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('h',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('h',0,2,5,'18','de','Artikel 18 − Überprüfung'),('h',2,2,5,'181','de','18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die Nutzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('i',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('i',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, etzmerkmale, Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, Bereitstellungs- und utzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('i',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('i',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('i',2,1,1,'094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('i',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('i',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('i',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('i',2,1,1,'1212','de','Betreibern wird unter anderem Folgendes auferlegt:'),('i',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('i',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('i',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('i',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('i',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('i',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven etzbestandteilen;'),('i',2,1,1,'1212f@A','de','fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;'),('i',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('i',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('i',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('i',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('i',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('i',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('i',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der utzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('i',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('i',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger getätigter öffentlicher Investitionen und der Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;'),('i',2,1,1,'1221d','de','d) otwendigkeit zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;'),('i',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('i',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('i',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('i',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('i',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('i',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('i',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('i',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('i',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;'),('i',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;'),('i',2,1,3,'082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('i',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('i',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('i',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('i',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('i',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('i',2,1,3,'0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('i',2,1,3,'0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('i',2,1,3,'0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('i',2,1,3,'0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('i',2,1,3,'0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('i',2,1,3,'0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('i',2,1,3,'0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('i',2,1,3,'0841g','de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.'),('i',2,1,3,'0841g@A','de','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.'),('i',2,1,3,'084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.:'),('i',2,1,3,'084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;'),('i',2,1,3,'084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('i',2,1,3,'084@Ac','de','c) den Wettbewerb zum utzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;'),('i',2,1,3,'084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung gemeinsamer Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;'),('i',2,1,3,'084@Ae','de','d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('i',2,1,3,'084@Af','de','e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.'),('i',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('i',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.'),('i',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).'),('i',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleis ten die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('i',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist: den erforderlich ist:'),('i',2,1,3,'0932a','de','a) zur Vermeidung der Möglichkeit funktechnischer Störungen,'),('i',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('i',2,1,3,'0932b@A','de','ba) zur Gewährleistung der technischen Qualität der Dienste,'),('i',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, oder'),('i',2,1,3,'0932c@A','de','ca) zur Sicherung der effizienten utzung der Funkfrequenzen,'),('i',2,1,3,'0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('i',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('i',2,1,3,'0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('i',2,1,3,'0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('i',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('i',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem ... (Datum der Umsetzung dieser Richtlinie.).'),('i',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('i',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete technische Durchführungsmaßnahmen ergreifen'),('i',2,1,3,'09@C1A','de','-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;'),('i',2,1,3,'09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('i',2,1,3,'09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;'),('i',2,1,3,'09@C1d','de','d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.'),('i',2,1,3,'09@C2','de','Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i',1,2,4,'20:12@C','de','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.'),('i',1,2,4,'20:14','de','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.'),('i',1,2,4,'20:14@A','de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.'),('i',1,2,4,'20:14@B','de','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von etzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Richtlinie 2002/22/EG berührt nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter enthält. Die Richtlinie 2002/22/EG verpflichtet die Anbieter nicht, die durch ihre etze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen oder strafrechtliche Verfolgung gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Strafverfolgungsbehörden.'),('i',1,2,4,'20:14@C','de','(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.'),('i',1,2,4,'20:14@D','de','(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.'),('i',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('i',0,2,4,'20','de','Artikel 20 − Verträge'),('i',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('i',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('i',2,2,4,'2021b','de','b) angebotene Dienste, darunter insbesondere:'),('i',2,2,4,'2021b1','de','- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,'),('i',2,2,4,'2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,'),('i',2,2,4,'2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,'),('i',2,2,4,'2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,'),('i',2,2,4,'2021b5','de','- die Frist bis zum Erstanschluss und'),('i',2,2,4,'2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;'),('i',2,2,4,'2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('i',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('i',2,2,4,'2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich'),('i',2,2,4,'2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und'),('i',2,2,4,'2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;'),('i',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('i',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('i',2,2,4,'2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('i',2,2,4,'2022','de','Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.'),('i',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('i',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('i',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.'),('i',2,2,4,'213','de','(3) Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('i',2,2,4,'2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,'),('i',2,2,4,'2141a','de','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,'),('i',2,2,4,'2141b','de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,'),('i',2,2,4,'2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,'),('i',2,2,4,'2141d','de','d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und'),('i',2,2,4,'2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.'),('i',2,2,4,'2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('i',2,2,4,'214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:'),('i',2,2,4,'214@A1a','de','a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie'),('i',2,2,4,'214@A1b','de','b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('i',2,2,4,'214@A2','de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.'),('i',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('i',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('i',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('i',2,2,4,'2231','de','3. Die nationalen Regulierungsbehörden können Leitlinien für Mindestanforderungen an die Dienstqualität erlassen und gegebenenfalls andere Maßnahmen ergreifen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern und sicherzustellen, dass die Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei der Nutzung von Anwendungen und Diensten ihrer Wahl eingeschränkt werden. Diese Leitlinien und Maßnahmen berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen Normen.'),('i',2,2,4,'2232','de','Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('i',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('i',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('i',2,2,4,'2811b@A','de','ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.'),('i',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('i',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('i',2,2,4,'282@A','de','2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.'),('i',0,2,4,'32@A','de','Artikel 32a − Zugang zu Inhalten, Diensten und Anwendungen'),('i',2,2,4,'32@A','de','Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.'),('i',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('i',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('i',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.'),('i',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('i',2,2,4,'332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('i',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten im Anschluss an eine öffentliche Konsultation und nach Konsultation [xxx] geeignete technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('i',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('i',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('i',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('i',2,2,4,'3412@A','de','Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.'),('i',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('i',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('i',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('i',3,2,4,'A1Bb@B0','de','bb) Schutzsoftware'),('i',3,2,4,'A1Bb@B1','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.'),('i',3,2,4,'A1Bb@B2','de','Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.'),('i',1,2,5,'01:26@A','de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('i',1,2,5,'06:26@B','de','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der etz- und Informationssicherheit, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, schafft die Möglichkeit, solche Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen zu verarbeiten mit dem Ziel, unberechtigten Zugang und die Verbreitung störender Programmcodes zu unterbinden sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.'),('i',1,2,5,'15@A:26@C','de','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.'),('i',1,2,5,'03:27@A','de','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.'),('i',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('i',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen Schaden für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der betroffene Diensteanbieter die nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich von allen Sicherheitsverletzungen benachrichtigen. Die zuständige nationale Behörde sollte die Schwere dieser Sicherheitsverletzungen feststellen und den betroffenen Diensteanbieter veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur die zuständige nationale Behörde, sondern auch sofort die geschädigten Nutzer benachrichtigen. Auch sollten die Anbieter alle betroffenen Nutzer jährlich über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die während des entsprechenden Zeitraums aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.'),('i',1,2,5,'15@A:30@A','de','(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.'),('i',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('i',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('i',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('i',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('i',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('i',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('i',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('i',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('i',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('i',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('i',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('i',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('i',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('i',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('i',2,2,5,'041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:'),('i',2,2,5,'041@A1','de','- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,'),('i',2,2,5,'041@A2','de','- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,'),('i',2,2,5,'041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,'),('i',2,2,5,'041@A4','de','- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und'),('i',2,2,5,'041@A5','de','- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.'),('i',2,2,5,'041@B','de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('i',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('i',2,2,5,'0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung der zuständigen Behörde muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.'),('i',2,2,5,'0432','de','Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.'),('i',2,2,5,'0433','de','Der Anbieter braucht den Kunden bzw. die betroffene Person nicht von einer Sicherheitsverletzung zu benachrichtigen, wenn er den zuständigen Behörden glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.'),('i',2,2,5,'043@A1','de','3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.'),('i',2,2,5,'043@A2','de','Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.'),('i',2,2,5,'043@A3','de','Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('i',2,2,5,'043@A4','de','Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.'),('i',2,2,5,'043@B','de','3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.'),('i',2,2,5,'04411','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3b vorgesehenen Maßnahmen empfiehlt die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3b vorgeschriebenen Informationen und Benachrichtigungen.'),('i',2,2,5,'04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.'),('i',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('i',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('i',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('i',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('i',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten ist, sofern der betreffende Teilnehmer oder Nutzer nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('i',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('i',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('i',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('i',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('i',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('i',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('i',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('i',2,2,5,'066@A','de','6a. Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können Verkehrsdaten im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für etz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) durchzuführen in Bezug auf einen öffentlichen Dienst für elektronische Kommunikation, ein öffentliches oder privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder damit zusammenhängende Endgeräte und Geräte für elektronische Kommunikation, sofern nicht das Interesse oder die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.'),('i',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('i',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('i',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('i',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.'),('i',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('i',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('i',2,2,5,'151@B','de','1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('i',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('i',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('i',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('i',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('i',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('i',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('i',2,2,5,'15@A41','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation von ENISA, der Arbeitsgruppe nach Artikel 29 und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.'),('i',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('i',0,2,5,'18','de','Artikel 18 − Überprüfung'),('i',2,2,5,'181','de','18. Die Kommission unterbreitet dem Europäischen Parlament und dem Rat bis zum ... (Zwei Jahre nach Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach Artikel 29 und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.'),('i',2,2,5,'181@A','de','Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.'),('j',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('j',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, Bereitstellungs- Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.'),('j',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('j',2,1,1,'094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('j',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.'),('j',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('j',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('j',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('j',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;'),('j',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('j',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('j',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('j',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('j',2,1,1,'1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;'),('j',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('j',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('j',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('j',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('j',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('j',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('j',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('j',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j',2,1,1,'1221c','de','c) bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger öffentlicher Investitionen und der Investitionsrisiken;'),('j',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;'),('j',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('j',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('j',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('j',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('j',3,1,2,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).'),('j',1,1,3,'09@C:26','de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.'),('j',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('j',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('j',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('j',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('j',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('j',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('j',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;'),('j',2,1,3,'082c','de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;'),('j',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('j',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('j',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('j',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('k',2,1,3,'0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j',2,1,3,'083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('j',2,1,3,'0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('j',2,1,3,'0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('j',2,1,3,'0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('j',2,1,3,'0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('j',2,1,3,'0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('j',2,1,3,'0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('j',2,1,3,'0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('j',2,1,3,'0841g','de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.'),('j',2,1,3,'0841g@A','de','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.'),('j',2,1,3,'084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.'),('j',2,1,3,'084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie über mehrere aufeinander folgende Überprüfungszeiträume ein einheitliches Regulierungskonzept beibehalten;'),('j',2,1,3,'084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('j',2,1,3,'084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;'),('j',2,1,3,'084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern und dafür sorgen, dass in den Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den Investoren und denjenigen Unternehmen, die vom Zugang profitieren, eingegangen werden;'),('j',2,1,3,'084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('j',2,1,3,'084@Af','de','f) Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald diese Voraussetzung erfüllt ist.'),('j',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('j',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Dabei handeln sie im Einlang mit ihren Verpflichtungen aus dem Vertrag sowie gegebenenfalls aus entsprechenden internationalen Vereinbarungen und können öffentliche Belange wie nachfolgend festgelegt berücksichtigen.'),('j',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).'),('j',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten zur Verfügung stehen.'),('j',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('j',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen, um vor allem die technische Dienstqualität und die effiziente Frequenznutzung sicherzustellen,'),('j',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('j',2,1,3,'0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt,'),('j',2,1,3,'0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.'),('j',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.'),('j',2,1,3,'0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.'),('j',2,1,3,'0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.'),('j',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('j',2,1,3,'096','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem [Datum der Umsetzung dieser Richtlinie].'),('j',0,1,3,'09@C','de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen'),('j',2,1,3,'09@C1','de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:'),('j',2,1,3,'09@C1A','de','-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;'),('j',2,1,3,'09@C1a','de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;'),('j',2,1,3,'09@C1b','de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;'),('j',2,1,3,'09@C1c','de','c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;'),('j',2,1,3,'09@C2','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j',1,2,4,'20:12@C','de','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.'),('j',1,2,4,'20:14','de','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.'),('j',1,2,4,'20:14@A','de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.'),('j',1,2,4,'20:14@B','de','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien lassen die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr) unberührt, die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter (wie darin definiert) enthält. Die Rahmenrichtlinie und die Einzelrichtlinien verpflichten die Anbieter nicht, die durch ihre Netze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Behörden.'),('j',1,2,4,'20:14@D','de','(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.'),('j',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.'),('j',0,2,4,'20','de','Artikel 20 − Verträge'),('j',2,2,4,'2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('j',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('j',2,2,4,'2021b','de','b) angebotene Dienste, darunter insbesondere:'),('j',2,2,4,'2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,'),('j',2,2,4,'2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,'),('j',2,2,4,'2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,'),('j',2,2,4,'2021b5','de','- die Frist bis zum Erstanschluss und'),('j',2,2,4,'2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;'),('j',2,2,4,'2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('j',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('j',2,2,4,'2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich'),('j',2,2,4,'2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und'),('j',2,2,4,'2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;'),('j',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('j',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('j',2,2,4,'2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.'),('j',2,2,4,'2022','de','Der Vertrag enthält auch von den zuständigen Behörden bereitgestellte Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.'),('j',2,2,4,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.'),('j',2,2,4,'207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.'),('j',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('j',2,2,4,'212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.'),('j',2,2,4,'213','de','Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Falls solche Führer oder ähnlichen Techniken auf dem Markt nicht zur Verfügung stehen, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die Informationen , die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('j',2,2,4,'2141','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches öffentlich zugängliche elektronische Kommunikationsnetz und/oder Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,'),('j',2,2,4,'2141a','de','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden,'),('j',2,2,4,'2141b','de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,'),('j',2,2,4,'2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,'),('j',2,2,4,'2141d','de','d) die Teilnehmer im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation über ihr Recht, zu entscheiden, ob ihre personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden oder nicht, und über die Art der betreffenden Daten zu informieren, und'),('j',2,2,4,'2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.'),('j',2,2,4,'2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('j',2,2,4,'214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:'),('j',2,2,4,'214@A1a','de','a) unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und deren rechtlichen Folgen sowie'),('j',2,2,4,'214@A1b','de','a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie'),('j',2,2,4,'214@A2','de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.'),('j',2,2,4,'216','de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('j',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('j',2,2,4,'221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('j',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('j',2,2,4,'2231','de','Die nationalen Regulierungsbehörden können Mindestanforderungen an die Dienstqualität festlegen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern. Diese Anforderungen berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen ormen.'),('j',2,2,4,'2232','de','Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('j',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass'),('j',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;'),('j',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('j',2,2,4,'2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten können.'),('j',2,2,4,'2821','de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j',2,2,4,'2822','de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.'),('j',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('j',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('j',2,2,4,'3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.'),('j',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('j',2,2,4,'332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('j',2,2,4,'333','de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.'),('j',2,2,4,'334','de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.'),('j',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('j',2,2,4,'3411','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.'),('j',2,2,4,'3412','de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.'),('j',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('j',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('j',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('j',1,2,5,'01:26@A','de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.'),('j',1,2,5,'06:26@B','de','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der Gewährleistung der Netz- und Informationssicherheit, einschließlich der Sicherstellung der Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten durch Betreiber von Sicherheitsdiensten, die als für die Verarbeitung Verantwortliche handeln, gilt unter normalen Umständen als Verarbeitung solcher Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen im Sinne von Artikel 7 Buchstabe f der Richtlinie 95/46/EG. Dazu gehören beispielsweise die Verhinderung des unberechtigten Zugangs und der Verbreitung schädlichen Programmcodes oder die Abwehr von Angriffen zur gezielten Überlastung von Servern.'),('j',1,2,5,'15@A:26@C','de','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.'),('j',1,2,5,'03:27@A','de','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.'),('j',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.'),('j',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen Schaden, z. B. wirtschaftliche Einbußen, soziale Nachteile oder Identitätsbetrug, für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen benachrichtigt werden, damit sie die erforderliche Schutzvorkehrungen treffen können. Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.'),('j',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('j',1,2,5,'143:35@B','de','(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.'),('j',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('j',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.'),('j',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('j',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('j',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('j',2,2,5,'022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('j',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('j',2,2,5,'022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;'),('j',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('j',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('j',2,2,5,'022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.'),('j',2,2,5,'022i','de','i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('j',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('j',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('j',2,2,5,'041@A','de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest'),('j',2,2,5,'041@A1','de','- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,'),('j',2,2,5,'041@A2','de','- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,'),('j',2,2,5,'041@A3','de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.'),('j',2,2,5,'041@B','de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.'),('j',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('j',2,2,5,'0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste unverzüglich die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde und die betroffenen Teilnehmer oder Personen vorbehaltlich der Absätze 3a und 3b von der Verletzung benachrichtigen. Die Benachrichtigung der betroffenen Teilnehmer oder Personen muss zumindest eine Darlegung der Art der Verletzung und die Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der Verletzung enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber zu deren Behebung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt werden.'),('j',2,2,5,'0432','de','3a. Eine Benachrichtigung der betroffenen Teilnehmer oder Personen ist nicht erforderlich, wenn der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste zur Zufriedenheit der zuständigen Behörde nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte und Interessen der Verbraucher zu rechnen ist.'),('j',2,2,5,'0433','de','3b. Der Anbieter braucht die betroffenen Teilnehmer oder Personen nicht von einer Verletzung des Schutzes personenbezogener Daten zu benachrichtigen, wenn er zur Zufriedenheit der zuständigen Behörde nachgewiesen hat , dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Solche technischen Schutzmaßnahmen müssen die Daten für alle unbefugten Personen unverständlich machen.'),('j',2,2,5,'0434','de','3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.'),('j',2,2,5,'04411','de','Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.'),('j',2,2,5,'04412','de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.'),('j',2,2,5,'0442','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('j',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('j',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('j',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('j',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('j',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('j',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('j',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('j',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('j',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('j',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('j',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('j',2,2,5,'066@A','de','6a. Verkehrsdaten können im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) in Bezug auf öffentliche elektronische Kommunikationsdienste und -netze oder damit zusammenhängende Endgeräte und elektronische Kommunikationsgeräte durchzuführen, sofern nicht die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung bleibt auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt.'),('j',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('j',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('j',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).'),('j',2,2,5,'143','de','Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('j',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('j',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('j',2,2,5,'151@B','de','1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.'),('j',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('j',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('j',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('j',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('j',2,2,5,'15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('j',2,2,5,'15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('j',2,2,5,'15@A41','de','Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der betroffenen Regulierungsbehörden und gegebenenfalls der ENISA technische Durchführungsmaßnahmen treffen.'),('j',2,2,5,'15@A42','de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.'),('j',0,2,5,'18','de','Artikel 18 − Überprüfung'),('j',2,2,5,'181','de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.'),('k',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('k',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur 2000 Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen – einschließlich Verkehrsabwicklungsstrategien – sowie Tarife, veröffentlichen müssen.'),('k',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('k',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('k',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur Teilnehmeranschlussleitung an einem bestimmten Standort, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('k',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem in Artikel 14 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen. Bei der Anwendung dieses Absatzes kann die Kommission durch die GERT unterstützt werden.'),('k',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('k',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('k',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('k',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des Zugangs zu nicht aktiven Netzkomponenten und/oder des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;'),('k',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('k',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('k',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('k',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('k',2,1,1,'1212f','de','f) die Verpflichtung, eine gemeinsame Unterbringung (Kollokation) oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich der gemeinsamen Nutzung von Leitungsrohren, Gebäuden oder Gebäudezugängen, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen;'),('k',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('k',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('k',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('k',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('k',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('k',2,1,1,'1221','de','2. Bei der Prüfung der Verpflichtungen nach Absatz 1 und insbesondere bei der Beurteilung der Frage, wie derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) auferlegt werden können, tragen die nationalen Regulierungsbehörden insbesondere den folgenden Faktoren Rechnung:'),('k',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und/oder des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('k',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('k',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('k',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;'),('k',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('k',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('k',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, können sie technische oder betriebliche Bedingungen festlegen, die vom Betreiber und/oder von den Nutzern dieses Zugangs erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('k',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('k',3,1,2,'A1A19','de','19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.'),('k',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('k',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('k',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('k',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('k',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('k',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('k',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt;'),('k',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('k',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('k',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('k',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('k',2,1,3,'083d','de','d) untereinander sowie mit der Kommission und der GERT zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('k',2,1,3,'084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by inter alia:'),('k',2,1,3,'0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('k',2,1,3,'0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('k',2,1,3,'084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('k',2,1,3,'084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('k',2,1,3,'0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('k',2,1,3,'0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('k',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('k',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die effiziente Verwaltung der Funkfrequenzen für elektronische Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuteilung von Funkfrequenzen für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten durch die zuständigen nationalen Behörden auf objektiven, transparenten, nichtdiskriminierenden und angemessenen Kriterien beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.'),('k',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie im Einklang mit der Entscheidung Nr. 2002/676/EG (Frequenzentscheidung).'),('k',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die Mitgliedstaaten sicher, dass alle Arten der für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('k',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen in Bezug auf die für elektronische Kommunikationsdienste verwendeten Arten von Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('k',2,1,3,'0932a','de','a) zur Vermeidung funktechnischer Störungen,'),('k',2,1,3,'0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('k',2,1,3,'0932b@A','de','ba) Gewährleistung der technischen Qualität der Dienste,'),('k',2,1,3,'0932c','de','c) Gewährleistung der größtmöglichen gemeinsamen Nutzung der Funkfrequenzen,'),('k',2,1,3,'0932c@A','de','ca) Gewährleistung der effizienten Nutzung der Funkfrequenzen oder'),('k',2,1,3,'0932d','de','d) Verwirklichung eines Ziels von allgemeinem Interesse gemäß Absatz 4.'),('k',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die Mitgliedstaaten sicher, dass alle Arten von elektronischen Kommunikationsdiensten in den Funkfrequenzbändern bereitgestellt werden können, die für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('k',2,1,3,'0941@A','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.'),('k',2,1,3,'0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel dienen, das die Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht festgelegt haben, beispielsweise – unter anderem –'),('k',2,1,3,'0942a','de','a) dem Schutz des menschlichen Lebens,'),('k',2,1,3,'0942b','de','b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,'),('k',2,1,3,'0942c','de','c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder'),('k',2,1,3,'0942d','de','d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.'),('k',2,1,3,'0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.'),('k',2,1,3,'095','de','Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten 5. Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('k',2,1,3,'0961','de','6. Die Absätze 3 und 4 gelten für Funkfrequenzen für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach dem [abhängig vom Zeitpunkt der Umsetzung] zugeteilt bzw. gewährt werden.'),('k',2,1,3,'0962','de','Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.'),('k',2,1,3,'097','de','7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.'),('k',1,2,4,'20:12@C','de','(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.'),('k',1,2,4,'20:14','de','(14) Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vollständig über die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, informiert werden. Bei mangelndem Wettbewerb sollten die zuständigen nationalen. Behörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.'),('k',1,2,4,'20:14@B','de','(14a) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien berühren nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die \"reine Durchleitung\" im Sinne jener Richtlinie durch zwischengeschaltete Diensteanbieter enthält.'),('k',1,2,4,'33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen.'),('k',0,2,4,'20','de','Artikel 20 − Verträge'),('k',2,2,4,'2021','de','2. Die Mitgliedstaaten stellen sicher, dass die Verbraucher und andere Endnutzer, die dies verlangen, bei der Anmeldung zu Diensten, die die Verbindung mit einem öffentlichen Kommunikationsnetz und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten bereitstellen, Anspruch auf einen Vertrag mit dem Unternehmen oder den Unternehmen haben, die derartige Dienste und/oder Verbindungen bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('k',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('k',2,2,4,'2021b','de','b) angebotene Dienste, darunter insbesondere'),('k',2,2,4,'2021b2','de','- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;'),('k',2,2,4,'2021b3','de','- angebotenes Mindestniveau der Dienstqualität, insbesondere die Frist bis zum erstmaligen Anschluss sowie gegebenenfalls andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;'),('k',2,2,4,'2021b4','de','- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Verfahren zur Kontaktaufnahme mit diesen Diensten;'),('k',2,2,4,'2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;'),('k',2,2,4,'2021c','de','c) wenn eine Verpflichtung nach 25 besteht, die Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('k',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife, die Angabe, mit welchen Mitteln aktuelle Informationen über alle anwendbaren Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('k',2,2,4,'2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich'),('k',2,2,4,'2021e0','de','- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;'),('k',2,2,4,'2021e1','de','- der Entgelte für die Übertragbarkeit von Nummern und anderen Teilnehmerkennungen;'),('k',2,2,4,'2021e2','de','- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer etwaigen Kostenanlastung für Endeinrichtungen;'),('k',2,2,4,'2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('k',2,2,4,'2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('k',2,2,4,'2021h','de','h) die Arten von Maßnahmen, mit denen das Unternehmen, das den Anschluss an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellt, auf Sicherheits- oder Integritätsverletzungen oder auf Bedrohungen und Schwachstellen reagieren kann.'),('k',2,2,4,'2022','de','Die Mitgliedstaaten können ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.'),('k',2,2,4,'204','de','4. Die Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die Teilnehmer klar darüber unterrichtet werden, ob der Zugang zu Notdiensten bereitgestellt wird oder nicht und ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und bei jeder Änderung in Bezug auf den Zugang zu Notdiensten in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.'),('k',2,2,4,'207','de','5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der Bekanntgabe von Änderungen der Vertragsbedingungen, die von den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.'),('k',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('k',2,2,4,'212','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden Unternehmen, die öffentliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, ausreichende und aktuelle Informationen nach Anhang II über geltende Preise und Tarife sowie über Standardkonditionen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.'),('k',2,2,4,'213','de','2. Die nationalen Regulierungsbehörden fördern die Bereitstellung von vergleichbaren Informationen, beispielsweise durch interaktive Führer oder ähnliche Techniken, um Endnutzer sowie Verbraucher in die Lage zu versetzen, eine unabhängige Bewertung der Kosten alternativer Anwendungen vorzunehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen können, insbesondere wenn diese auf dem Markt nicht kostenlos oder zu einem angemessenen Preis zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('k',2,2,4,'2141','de','3. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, verpflichten können, unter anderem'),('k',2,2,4,'2141a','de','a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teil- nehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;'),('k',2,2,4,'2141c','de','b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten,'),('k',2,2,4,'2141d','de','c) entsprechend Artikel 12 der Richtlinie 2002/58/EG die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und'),('k',2,2,4,'2141e','de','d) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu unterrichten.'),('k',2,2,4,'2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('k',2,2,4,'214@A1','de','4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in diesem Fall von den zuständigen öffentlichen Behörden in einem vereinheitlichten Format erstellt und erstrecken sich unter anderem auf folgende Themen:'),('k',2,2,4,'214@A1a','de','a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie'),('k',2,2,4,'214@A1b','de','b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('k',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('k',2,2,4,'221','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, zur Veröffentlichung vergleichbarer, angemessener und aktueller Endnutzerinformationen über die Qualität ihrer Dienste sowie über die zur Gewährleistung eines vergleichbaren Zugangs für behinderte Nutzer getroffenen Maßnahmen verpflichten können. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('k',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich etwaiger Qualitätszertifizierungsmechanismen vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren, zuverlässigen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('k',2,2,4,'223','de','3. Um eine Verschlechterung der Dienste und eine Behinderung oder Verlangsamung des Datenverkehrs in den Netzen zu verhindern, stellen die Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in der Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.'),('k',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('k',2,2,4,'2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die zuständigen nationalen Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('k',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und'),('k',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('k',2,2,4,'2812','de','Die Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von den Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist; ferner müssen sie verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('k',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('k',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('k',2,2,4,'3312','de','Die Mitgliedstaaten stellen insbesondere sicher, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, mit dem gewährleistet wird, dass in ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen die Interessen der Verbraucher bei der elektronischen Kommunikation gebührend berücksichtigt werden.'),('k',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('k',2,2,4,'332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('k',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('k',2,2,4,'341','de','1. Die Mitgliedstaaten stellen sicher, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitfällen im Zusammenhang mit dieser Richtlinie zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, in Bezug auf die Bedingungen und /oder die Ausführung der Verträge über die Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Beilegung von Streitfällen ermöglichen; sie können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitfälle ausweiten, an denen andere Endnutzer beteiligt sind.'),('k',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('k',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('k',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('k',1,2,5,'06:26@B','de','(26a) Die Verarbeitung von Verkehrsdaten in dem für die Aufdeckung, Lokalisierung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.'),('k',1,2,5,'03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit, zur Anwendung kommen.'),('k',1,2,5,'043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken evaluieren, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. Teilnehmer, die von Sicherheitsverletzungen betroffen sind, die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.'),('k',1,2,5,'15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die zuständigen nationalen Behörden und gegebenenfalls andere relevante nationale Behörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('k',1,2,5,'15@A:36@A','de','(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.'),('k',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('k',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") auch für diese Richtlinie.'),('k',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('k',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('k',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('k',2,2,5,'022c','de','c) “Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz oder von einem elektronischen Kommunikationsdienst verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('k',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('k',2,2,5,'022e','de','e) in die Rahmenrichtlinie übernommen (“Anruf” eine über einen öffentlich zugänglichen elektronischen Kommunikationsdienst aufgebaute Verbindung, die eine zweiseitige Sprachkommunikation ermöglicht.)'),('k',2,2,5,'022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('k',2,2,5,'022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('k',2,2,5,'022h','de','h) “elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird;'),('k',2,2,5,'022i','de','i) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('k',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('k',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('k',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('k',2,2,5,'0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste das Ausmaß der Verletzung des Schutzes personenbezogener Daten bewerten, die Schwere der Verletzung einschätzen und erwägen, ob die zuständige nationale Behörde und der betroffene Teilnehmer über die Verletzung unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.'),('k',2,2,5,'0432','de','Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.'),('k',2,2,5,'0433','de','In der Benachrichtigung des Teilnehmers sind mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen zur Abschwächung möglicher negativer Auswirkungen der Verletzung des Schutzes personenbezogener Daten vorgeschlagen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.'),('k',2,2,5,'043@A','de','3a. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.'),('k',2,2,5,'044','de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3 und 3a vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit, der Datenschutzgruppe und des Europäischen Daten- schutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.'),('k',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('k',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('k',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('k',2,2,5,'053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('k',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('k',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffent-lichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3, 5 und 6a des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('k',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('k',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('k',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('k',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('k',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('k',2,2,5,'066@A','de','6a. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit zu gewährleisten.'),('k',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('k',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('k',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft.'),('k',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('k',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('k',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('k',2,2,5,'151@A','de','1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.'),('k',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('k',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('k',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('k',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Die vorgesehenen Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('k',2,2,5,'15@A2','de','2. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde und gegebenenfalls andere nationale Behörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('k',2,2,5,'15@A3','de','3. Die Mitgliedstaaten stellen sicher, dass die zuständigen nationalen Regulierungsbehörden und gegebenenfalls andere nationale Behörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('k',2,2,5,'15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Anhörung der ENISA, der Datenschutzgruppe und der betroffenen Regulierungsbehörden Empfehlungen erlassen.'),('a',0,0,1,'09','es','Artículo 9 − Obligación de transparencia'),('a',2,0,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('a',2,0,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('a',2,0,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('a',2,0,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('a',2,0,1,'095','es','5. A la luz de la evolución de las tecnologías y los mercados podrá modificarse el anexo II de conformidad con el procedimiento previsto en el apartado 3 del artículo 14.'),('a',0,0,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('a',2,0,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('a',2,0,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('a',2,0,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('a',2,0,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('a',2,0,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('a',2,0,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('a',2,0,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('a',2,0,1,'1212f','es','f) faciliten la coubicación u otras modalidades de compartición de instalaciones, como conductos, edificios y mástiles;'),('a',2,0,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('a',2,0,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('a',2,0,1,'1212i','es','i) interconecten redes o los recursos de éstas.'),('a',2,0,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('a',2,0,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('a',2,0,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('a',2,0,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('a',2,0,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('a',2,0,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('a',2,0,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('a',2,0,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('a',3,0,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('a',0,0,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('a',2,0,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('a',2,0,3,'0812','es','Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible la conveniencia de una regulación tecnológicamente neutra.'),('a',2,0,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('a',2,0,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('a',2,0,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('a',2,0,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas;'),('a',2,0,3,'082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('a',2,0,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('a',2,0,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('a',2,0,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('a',2,0,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('a',2,0,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('a',2,0,3,'083d','es','d) cooperando mutuamente y con la Comisión, de forma transparente, para garantizar el desarrollo de prácticas reglamentarias coherentes y una aplicación coherente de la presente Directiva y de las directivas específicas.'),('a',2,0,3,'084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('a',2,0,3,'084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('a',2,0,3,'084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('a',2,0,3,'084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('a',2,0,3,'084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('a',2,0,3,'084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades; y'),('a',2,0,3,'084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones.'),('a',0,0,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('a',2,0,3,'091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('a',2,0,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión n° 676/2002/CE (Decisión espectro radioeléctrico).'),('a',2,0,3,'093','es','3. Los Estados miembros podrán autorizar que las empresas transfieran derechos de uso de radiofrecuencias a otras empresas.'),('a',2,0,3,'094','es','4. Los Estados miembros velarán por que la intención de una empresa de transferir derechos de uso de radiofrecuencias se notifique a la autoridad nacional de reglamentación responsable de la asignación de frecuencias y por que todas las transferencias tengan lugar con arreglo a los procedimientos establecidos por las autoridades nacionales de reglamentación y se hagan públicas. Las autoridades nacionales de reglamentación velarán por que no se falsee la competencia como resultado de estas transferencias. Cuando se haya armonizado el uso de las radiofrecuencias a través de la aplicación de la Decisión n° 676/2002/CE (Decisión espectro radioeléctrico) u otra medida comunitaria, estas transferencias no podrán suponer modificación del uso de dichas radiofrecuencias.'),('a',0,0,4,'20','es','Artículo 20 − Contratos'),('a',2,0,4,'201','es','1. Los apartados 2, 3 y 4 se aplicarán sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 93/13/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('a',2,0,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión o el acceso a la red de telefonía pública, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que presten tales servicios. El contrato precisará, como mínimo:'),('a',2,0,4,'2021a','es','a) la identidad y dirección del suministrador;'),('a',2,0,4,'2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('a',2,0,4,'2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('a',2,0,4,'2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('a',2,0,4,'2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato;'),('a',2,0,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados; y'),('a',2,0,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34.'),('a',2,0,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a',2,0,4,'203','es','3. En los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión o acceso a la red de telefonía pública, también deberá figurar la información indicada en el apartado 2. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('a',2,0,4,'204','es','4. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('a',0,0,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('a',2,0,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el Anexo II, de una información transparente y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso a los servicios telefónicos disponibles al público y a su utilización.'),('a',2,0,4,'212','es','2. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales, en la medida en que sea adecuada, y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas mediante, por ejemplo, guías interactivas.'),('a',0,0,4,'22','es','Artículo 22 − Calidad del servicio'),('a',2,0,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que prestan servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('a',2,0,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('a',0,0,4,'28','es','Artículo 28 − Números no geográficos'),('a',2,0,4,'281','es','Los Estados miembros velarán por que los usuarios finales de otros Estados miembros puedan acceder a los números no geográficos dentro de su territorio, de ser técnica y económicamente posible, excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas.'),('a',0,0,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('a',2,0,4,'331','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('a',2,0,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('a',0,0,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('a',2,0,4,'341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y se refieran a asuntos regulados por la presente Directiva. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('a',2,0,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('a',2,0,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('a',2,0,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('a',0,0,5,'02','es','Artículo 2 − Definiciones'),('a',2,0,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('a',2,0,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('a',2,0,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('a',2,0,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('a',2,0,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('a',2,0,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('a',2,0,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional en tiempo real;'),('a',2,0,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('a',2,0,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('a',2,0,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('a',0,0,5,'04','es','Artículo 4 − Seguridad'),('a',2,0,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('a',2,0,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('a',0,0,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('a',2,0,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('a',2,0,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('a',2,0,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el uso de las redes de comunicaciones electrónicas con fines de almacenamiento de información o de obtención de acceso a la información almacenada en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar a una empresa de información un servicio expresamente solicitado por el usuario o el abonado.'),('a',0,0,5,'06','es','Artículo 6 − Datos de tráfico'),('a',2,0,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('a',2,0,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('a',2,0,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('a',2,0,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('a',2,0,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('a',2,0,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('a',0,0,5,'14','es','Artículo 14 − Características técnicas y normalización'),('a',2,0,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('a',2,0,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('a',2,0,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('a',0,0,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('a',2,0,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('a',2,0,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('a',2,0,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('a',0,0,5,'18','es','Artículo 18 − Revisión'),('a',2,0,5,'181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('b',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('b',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('b',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('b',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('b',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('b',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('b',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('b',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('b',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('b',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('b',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('b',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('b',3,1,2,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('b',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('b',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('b',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('b',2,1,3,'082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('b',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:');
INSERT INTO `tp_text` VALUES ('b',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b',2,1,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('b',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b',2,1,3,'084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b',2,1,3,'084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b',2,1,3,'084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b',2,1,3,'084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b',2,1,3,'084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b',2,1,3,'084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b',2,1,3,'084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('b',2,1,3,'084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('b',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b',2,1,3,'091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('b',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('b',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('b',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('b',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('b',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('b',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('b',2,1,3,'0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('b',2,1,3,'0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('b',2,1,3,'0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b',2,1,3,'0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('b',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.'),('b',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('b',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('b',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('b',2,1,3,'09@C1a','es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('b',2,1,3,'09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('b',2,1,3,'09@C1c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('b',2,1,3,'09@C1d','es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b',2,1,3,'09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].'),('b',1,2,4,'20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('b',0,2,4,'20','es','Artículo 20 − Contratos'),('b',2,2,4,'201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('b',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('b',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('b',2,2,4,'2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('b',2,2,4,'2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('b',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('b',2,2,4,'2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('b',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b',2,2,4,'2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b',2,2,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('b',2,2,4,'203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('b',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('b',2,2,4,'205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('b',2,2,4,'206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('b',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('b',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('b',2,2,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('b',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('b',2,2,4,'213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('b',2,2,4,'214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('b',2,2,4,'215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('b',2,2,4,'216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('b',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b',2,2,4,'223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('b',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('b',2,2,4,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('b',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('b',2,2,4,'2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('b',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('b',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('b',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('b',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('b',2,2,4,'3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('b',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('b',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b',0,2,5,'02','es','Artículo 2 − Definiciones'),('b',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('b',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('b',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('b',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('b',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('b',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b',2,2,5,'043','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('b',2,2,5,'0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('b',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('b',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('b',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('b',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('b',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('b',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('b',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('b',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('b',0,2,5,'18','es','Artículo 18 − Revisión'),('b',2,2,5,'181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('c',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('c',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('c',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('c',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('c',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('c',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por las autoridades nacionales de reglamentación.'),('c',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('c',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('c',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('c',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('c',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('c',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('c',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('c',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('c',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('c',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('c',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('c',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('c',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('c',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('c',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('c',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('c',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('c',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('c',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('c',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('c',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('c',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('c',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('c',3,1,2,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('c',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('c',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('c',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('c',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('c',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('c',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('c',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('c',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('c',2,1,3,'082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('c',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('c',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('c',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('c',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('c',2,1,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('c',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('c',2,1,3,'084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('c',2,1,3,'084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('c',2,1,3,'084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('c',2,1,3,'084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('c',2,1,3,'084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('c',2,1,3,'084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('c',2,1,3,'084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('c',2,1,3,'084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección decidido contractualmente entre el proveedor y el abonado. Nada de lo recogido en este principio, ni la presencia o ausencia en cualquier contrato de cualquier mención a ese principio, tendrá como resultado dejar de lado las disposiciones de la Directiva 2001/29/CE del Parlamento Europeo y del Consejo, de 22 de mayo de 2001, relativa a la armonización de determinados aspectos de los derechos de autor y derechos afines en la sociedad de la información (DO L 167 de 22.6.2001, p. 10.).'),('c',2,1,3,'084g@A','es','g bis) garantizando la cooperación de las empresas que suministran redes de comunicaciones electrónicas con los sectores afectados para la promoción y la protección de los contenidos legales en las redes y servicios de comunicaciones electrónicas.'),('c',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('c',2,1,3,'091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('c',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('c',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('c',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('c',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('c',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('c',2,1,3,'0932c','es','c) garantizar un uso eficiente de las radiofrecuencias, incluido el uso compartido máximo en aquellos casos en que sea posible, o'),('c',2,1,3,'0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('c',2,1,3,'0932d@A','es','d bis) tener en cuenta las organizaciones internacionales y regionales relativas al espectro y respetar los planes de frecuencias acordados a nivel internacional, o'),('c',2,1,3,'0932d@B','es','d ter) velar por un uso eficiente del espectro.'),('c',2,1,3,'0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas identificadas en sus cuadros nacionales de atribución de radiofrecuencias y en el Reglamento de Radiocomunicaciones de la UIT puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('c',2,1,3,'0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('c',2,1,3,'0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('c',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.'),('c',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('c',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('c',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('c',2,1,3,'09@C1a','es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('c',2,1,3,'09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('c',2,1,3,'09@C1c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('c',2,1,3,'09@C1d','es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('c',2,1,3,'09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por las autoridades nacionales de reglamentación.'),('c',1,2,4,'20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('c',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('c',0,2,4,'20','es','Artículo 20 − Contratos'),('c',2,2,4,'201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('c',2,2,4,'20211','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('c',2,2,4,'20211a','es','a) la identidad y dirección del suministrador;'),('c',2,2,4,'20211b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('c',2,2,4,'20211c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('c',2,2,4,'20211d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('c',2,2,4,'20211e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidas las cuotas relacionadas con la conservación del número y otros identificadores y cualquier cuota percibida como consecuencia de la utilización de equipos subvencionados;'),('c',2,2,4,'20211f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('c',2,2,4,'20211g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('c',2,2,4,'20211h','es','h) las medidas que habrá de tomar la empresa que suministra la conexión o los servicios a fin de respetar la confidencialidad de los datos personales de los abonados, así como las medidas que podría tomar en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como los mecanismos de indemnización aplicables en caso de incidentes de seguridad o integridad.'),('c',2,2,4,'2021@A','es','El contrato también incluirá información pertinente sobre los usos permitidos por ley de las redes de comunicaciones electrónicas y sobre los medios de protección contra los riesgos para la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis.'),('c',2,2,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('c',2,2,4,'203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('c',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('c',2,2,4,'205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('c',2,2,4,'206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('c',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones en detrimento del abonado de las condiciones contractuales propuestas por los operadores que se deriven de una cláusula del contrato que permita cambios unilaterales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones. Si el contrato no contiene una cláusula que permita al operador modificar unilateralmente el contrato, la notificación deberá informar al abonado de su derecho a negarse a aceptar la modificación propuesta y a mantener el contrato inalterado.'),('c',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('c',2,2,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('c',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('c',2,2,4,'213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado.'),('c',2,2,4,'214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('c',2,2,4,'215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('c',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('c',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('c',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('c',2,2,4,'223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de reglamentación podrán adoptar requisitos mínimos de calidad del servicio. Las autoridades nacionales de reglamentación podrán estimar no razonable una limitación impuesta por el proveedor a la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección cuando discrimine en función de la fuente, el destino, el contenido o el tipo de aplicación, o cuando no esté debidamente motivada por el operador.'),('c',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('c',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('c',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('c',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido. Los Estados miembros supeditarán la decisión de bloquear el acceso a determinados números o servicios a una revisión judicial.'),('c',2,2,4,'2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('c',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('c',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('c',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('c',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('c',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('c',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('c',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('c',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('c',2,2,4,'3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('c',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('c',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('c',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('c',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('c',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('c',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('c',1,2,5,'15@A:30@A','es','(30 bis) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho interno de conformidad con dicha Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('c',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('c',0,2,5,'02','es','Artículo 2 − Definiciones'),('c',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('c',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('c',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('c',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('c',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('c',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('c',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('c',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('c',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('c',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('c',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('c',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('c',2,2,5,'041@A','es','1 bis. Sin perjuicio de las disposiciones de las Directivas 95/46/CE y 2006/24/CE, esas medidas comprenderán:'),('c',2,2,5,'041@A1','es','- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('c',2,2,5,'041@A2','es','- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia u obstaculización de su funcionamiento o disponibilidad, incluida también la distribución de mensajes de comunicación electrónica no solicitados o fraudulentos;'),('c',2,2,5,'041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('c',2,2,5,'041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que comprenda el control regular de las violaciones de la seguridad;'),('c',2,2,5,'041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión, así como un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad.'),('c',2,2,5,'041@B','es','1 ter. Las autoridades nacionales de reglamentación serán competentes para examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, así como para emitir recomendaciones sobre las mejores prácticas e indicadores de resultados sobre el nivel de seguridad que debería conseguirse con esas medidas.'),('c',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('c',2,2,5,'043','es','3. En caso de violación grave de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público y toda empresa que ofrezca servicios a los consumidores por Internet que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información notificarán dicha violación a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación a la autoridad nacional de reglamentación describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('c',2,2,5,'043@A1','es','3 bis. La autoridad nacional de reglamentación deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad nacional de reglamentación pedirá al proveedor de los servicios de comunicaciones electrónicas disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a los abonados directamente afectados por esa violación. La notificación contendrá la información descrita en el apartado 3.'),('c',2,2,5,'043@A2','es','Podrá posponerse la notificación de una violación grave cuando esa notificación pudiera socavar los avances de una investigación penal sobre dicha violación.'),('c',2,2,5,'043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('c',2,2,5,'043@C','es','3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de los servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a los abonados, cuando pueda demostrarse razonablemente que no existe riesgo para los datos afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica, incluidas, pero no sólo, tecnologías adecuadas de cifrado que hagan incomprensibles los datos en caso de pérdida accidental o ilícita, alteración, difusión o acceso no autorizados a los datos personales transmitidos, almacenados o tratados de otro modo u otras medidas de protección tecnológica adecuadas que restablezcan los datos personales en caso de pérdida accidental o ilícita.'),('c',2,2,5,'0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos y a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el apartado 3 bis.'),('c',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('c',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('c',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('c',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('c',2,2,5,'053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario directa o indirectamente mediante todo tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su consentimiento y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('c',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('c',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('c',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('c',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('c',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('c',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('c',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('c',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('c',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('c',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('c',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('c',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('c',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para salvaguardar la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas, así como la protección de los derechos y las libertades de otras personas, a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('c',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('c',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('c',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('c',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('c',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('c',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('c',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('c',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('c',0,2,5,'18','es','Artículo 18 − Revisión'),('c',2,2,5,'181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('d',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('d',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('d',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('d',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('d',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('d',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('d',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('d',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('d',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('d',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('d',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('d',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('d',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('d',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('d',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('d',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('d',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('d',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('d',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('d',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('d',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('d',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('d',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('d',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('d',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('d',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('d',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('d',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('d',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('d',3,1,2,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('d',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('d',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('d',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('d',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('d',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('d',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('d',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('d',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('d',2,1,3,'082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('d',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('d',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('d',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('d',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('d',2,1,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('d',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('d',2,1,3,'084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('d',2,1,3,'084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('d',2,1,3,'084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('d',2,1,3,'084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('d',2,1,3,'084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('d',2,1,3,'084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('d',2,1,3,'084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('d',2,1,3,'084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder cualquier aplicación y/o servicio legal de su elección.'),('d',2,1,3,'084g@A','es','g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en las redes y los servicios de comunicaciones electrónicas.'),('d',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('d',2,1,3,'091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.'),('d',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('d',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('d',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('d',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('d',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('d',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('d',2,1,3,'0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('d',2,1,3,'0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quáter se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas determinadas en sus cuadros nacionales de atribución de radiofrecuencias y en el Reglamento de Radiocomunicaciones de la Unión Internacional de Telecomunicaciones (UIT) puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever medidas proporcionadas y no discriminatorias para los tipos de servicios de comunicaciones electrónicas que se presten.'),('d',2,1,3,'0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('d',2,1,3,'0943','es','Solo se podrá imponer una medida que prohíba la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana o de evitar interferencias perjudiciales.'),('d',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de los objetivos de interés general a que se refieren los apartados 3 y 4.'),('d',2,1,3,'095@A','es','5 bis. Será competencia de los Estados miembros definir, de conformidad con su legislación nacional, el alcance, la naturaleza y la duración de las medidas encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('d',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('d',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('d',2,1,3,'09@C11','es','A fin de contribuir al desarrollo del mercado interior, no obstante lo dispuesto en el artículo 8 bis, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('d',2,1,3,'09@C11A','es','-a) armonizar las normas relativas a la disponibilidad y el uso eficiente de las radiofrecuencias de conformidad con el artículo 9;'),('d',2,1,3,'09@C11B','es','-a bis) garantizar la publicación, coordinada y oportuna, de información sobre la atribución, la disponibilidad y el uso de las radiofrecuencias;'),('d',2,1,3,'09@C11a','es','a) identificar las bandas para las cuales se permite transferir o arrendar directamente entre empresas los derechos de uso, sin perjuicio de los dispuesto en el apartado 1 del artículo 9 ter, excluidas las radiofrecuencias previstas por los Estados miembros para servicios de radiodifusión;'),('d',2,1,3,'09@C11b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('d',2,1,3,'09@C11c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('d',2,1,3,'09@C1@A','es','Estas medidas de ejecución no afectarán a las medidas adoptadas a escala comunitaria o nacional, de conformidad con el Derecho comunitario, destinadas a fomentar objetivos de interés general, en particular en lo que respecta a la regulación de los contenidos y a la política audiovisual.'),('d',2,1,3,'09@C2','es','Esas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 22, apartado 3. En la aplicación de las disposiciones de las letras a) a c) del presente apartado, la Comisión podrá estar asistida por el RSPC.'),('d',1,2,4,'20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones legales no esté sometido a restricciones irrazonables.'),('d',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('d',0,2,4,'20','es','Artículo 20 − Contratos'),('d',2,2,4,'201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores y de las demás normas en materia de transparencia al prestar servicios de medios de comunicación, en particular las Directivas 89/552/CEE, 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('d',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('d',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('d',2,2,4,'2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('d',2,2,4,'2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('d',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('d',2,2,4,'2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('d',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('d',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('d',2,2,4,'2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, o en relación con el uso del servicio para cometer actos delictivos.'),('d',2,2,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('d',2,2,4,'203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('d',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('d',2,2,4,'205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos o de ejecutar cualquier aplicación o servicio de su elección.'),('d',2,2,4,'206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('d',2,2,4,'206@A','es','6 bis. Los Estados miembros velarán por que los abonados reciban información clara en caso de violación repetida de los derechos de autor y de los derechos afines de manera que puedan poner fin a sus actividades ilegales.'),('d',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('d',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('d',2,2,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('d',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('d',2,2,4,'213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('d',2,2,4,'214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('d',2,2,4,'215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('d',2,2,4,'216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('d',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('d',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('d',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('d',2,2,4,'223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('d',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('d',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('d',2,2,4,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios legales ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('d',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('d',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de actividad ilícita y perjudicial o uso indebido.'),('d',2,2,4,'2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('d',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('d',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('d',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('d',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('d',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('d',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('d',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('d',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('d',2,2,4,'3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('d',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('d',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('d',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('d',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('d',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, con arreglo a la Carta de Derechos Fundamentales de la Unión Europea. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('d',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('d',1,2,5,'15@A:30@A','es','(30 bis) En el momento de aplicar las medidas adoptadas para trasponer la presente Directiva, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también velar por que la interpretación de ésta que tomen como base no entre en conflicto con los derechos fundamentales o con otros principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('d',1,2,5,'04:31','es','(31) Conviene prever la posibilidad de adoptar medidas de ejecución con vistas al establecimiento de un conjunto común de requisitos para lograr un nivel adecuado de protección de la intimidad y la seguridad de los datos personales transmitidos o tratados en relación con el uso lícito de redes de comunicaciones electrónicas en el mercado interior.'),('d',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('d',0,2,5,'02','es','Artículo 2 − Definiciones'),('d',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('d',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('d',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('d',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('d',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('d',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('d',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('d',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('d',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('d',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('d',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('d',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('d',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('d',2,2,5,'043','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('d',2,2,5,'0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('d',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('d',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('d',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15 y con la Carta de los Derechos Fundamentales de la Unión Europea. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('d',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('d',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('d',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('d',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('d',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('d',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('d',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('d',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('d',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('d',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('d',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('d',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('d',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('d',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('d',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para salvaguardar la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas, o la protección de los derechos y las libertades de otras personas, a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('d',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('d',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('d',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('d',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('d',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('d',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('d',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('d',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('d',0,2,5,'18','es','Artículo 18 − Revisión'),('d',2,2,5,'181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('e',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('e',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('e',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('e',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('e',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('e',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por las autoridades nacionales de reglamentación.'),('e',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('e',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('e',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('e',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('e',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('e',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('e',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('e',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('e',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('e',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('e',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('e',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('e',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('e',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('e',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('e',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('e',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('e',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('e',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('e',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('e',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('e',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('e',3,1,2,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('e',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('e',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('e',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('e',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('e',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('e',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('e',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('e',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('e',2,1,3,'082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('e',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('e',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('e',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('e',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('e',2,1,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('e',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('e',2,1,3,'0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('e',2,1,3,'0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('e',2,1,3,'0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('e',2,1,3,'0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('e',2,1,3,'0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('e',2,1,3,'0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('e',2,1,3,'0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('e',2,1,3,'0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('e',2,1,3,'084@A','es','4 bis) Las autoridades nacionales de reglamentación velarán por que se cree un entorno reglamentario adecuado para la realización de inversiones competitivas en nuevas redes de acceso, lo que constituye una oportunidad única para la innovación y la competencia basada en una plataforma que prepare la vía a la desregulación. Entre otros aspectos, este entorno reglamentario debería reunir las siguientes características:'),('e',2,1,3,'084@Aa','es','a) ser previsible durante un plazo que se corresponda con el tiempo necesario para lograr la rentabilidad de unas inversiones importantes;'),('e',2,1,3,'084@Ab','es','b) aspirar a alcanzar el máximo marco geográfico de la competencia basada en una plataforma;'),('e',2,1,3,'084@Ac','es','c) permitir una ventaja en términos de competencia como consecuencia de una implantación geográfica más rápida fomentado, así, el despliegue de redes;'),('e',2,1,3,'084@Ad','es','d) atraer recursos de los mercados financieros para dar lugar a mayores inversiones iniciales en las nuevas redes de acceso; y'),('e',2,1,3,'084@Ae','es','e) permitir acuerdos comerciales flexibles en material de inversión y de reparto de riesgo entre los nuevos operadores de las redes de acceso.'),('e',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('e',2,1,3,'091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, los Estados miembros respetarán los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.'),('e',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, lo que puede contribuir a la realización de economías de escala y a la interoperabilidad de los servicios en beneficio de los consumidores y con arreglo a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('e',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con los artículos 9 quáter y 9 quinquies se disponga otra cosa, los Estados miembros facilitarán, en la medida de lo posible, el uso de todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias asignadas a los servicios de comunicaciones electrónicas con arreglo a sus respectivos planes nacionales de frecuencias y a los Reglamentos de radiocomunicaciones de la UIT.'),('e',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('e',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('e',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('e',2,1,3,'0932c','es','c) cumplir una obligación en virtud de un acuerdo internacional relativo al uso de las radiofrecuencias o los Reglamentos de radiocomunicaciones de la UIT.'),('e',2,1,3,'0932c@A','es','c bis) velar por un uso eficiente del espectro, o'),('e',2,1,3,'0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('e',2,1,3,'0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros facilitarán, en la medida de lo posible, en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas el uso de todos los tipos de servicios de comunicaciones electrónicas, con arreglo a sus respectivos planes nacionales de frecuencias y a los Reglamentos de radiocomunicaciones de la UIT. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('e',2,1,3,'0942','es','Las restricciones que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la prestación de servicios universales o públicos, la promoción de la cohesión social, regional y territorial, el uso eficiente de las radiofrecuencias y la gestión eficaz del espectro a fin de tener en cuenta los compromisos y prácticas internacionales o la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('e',2,1,3,'0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana o garantizar la consecución de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario.'),('e',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4. Entra dentro de las competencias de cada Estado miembro definir el alcance y la naturaleza de eventuales excepciones.'),('e',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('e',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('e',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('e',2,1,3,'09@C1a','es','a) identificar y recomendar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso, incluidas las frecuencias previstas por los Estados miembros para determinados servicios que, como resultado del desarrollo tecnológico, utilizarán plenamente el dividendo digital, excluidas las frecuencias previstas por los Estados miembros para los servicios de radiodifusión.'),('e',2,1,3,'09@C1d','es','b) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, incluidos los servicios de radiodifusión y considerando la necesidad de un mejor acceso de todos los ciudadanos a la sociedad de la información.'),('e',1,2,4,'20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('e',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('e',0,2,4,'20','es','Artículo 20 − Contratos'),('e',2,2,4,'201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('e',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('e',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('e',2,2,4,'2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('e',2,2,4,'2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('e',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('e',2,2,4,'2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('e',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('e',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('e',2,2,4,'2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('e',2,2,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('e',2,2,4,'203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('e',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('e',2,2,4,'205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('e',2,2,4,'206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('e',2,2,4,'206@A','es','6 bis. Los Estados miembros velarán por garantizar la libertad de elección de los consumidores y establecerán un nivel adecuado de protección frente a los productos que restringen indebidamente esta libertad, tales como contratos con una duración excesiva, vinculación a productos y tasas o penalizaciones por cambiar de proveedor.'),('e',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('e',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('e',2,2,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales. Esta información se publicará de una forma fácilmente accesible.'),('e',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('e',2,2,4,'213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('e',2,2,4,'214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('e',2,2,4,'215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('e',2,2,4,'216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('e',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('e',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('e',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('e',2,2,4,'223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('e',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('e',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('e',2,2,4,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('e',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('e',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('e',2,2,4,'2821','es','Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('e',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('e',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('e',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('e',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('e',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('e',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios en general y por los usuarios finales con discapacidad en particular, así como su utilización. Debe prestarse debida atención a los objetivos políticos y a los principios de reglamentación establecidos en el artículo 8 de la Directiva 2002/21/CE.'),('e',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('e',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('e',2,2,4,'3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('e',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('e',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('e',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('e',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('e',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('e',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.'),('e',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('e',0,2,5,'02','es','Artículo 2 − Definiciones'),('e',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('e',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('e',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('e',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('e',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('e',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('e',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('e',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('e',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('e',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('e',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('e',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('e',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('e',2,2,5,'043','es','3. En caso de violación grave de la seguridad que provoque la destrucción accidental, o la difusión o el acceso no autorizados, de datos personales que no se hayan hecho incomprensibles por medios tecnológicos, transmitidos, almacenados o tratados de otro modo durante la prestación de servicios de comunicaciones electrónicas disponibles al público en la Comunidad, y que pueda causar un perjuicio importante a los abonados, el proveedor de los servicios de comunicaciones electrónicas públicos o privados cuyos abonados pudieran verse afectados por la violación notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación del Estado en el que se haya prestado el servicio sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('e',2,2,5,'0441','es','4. Para garantizar una aplicación armonizada y proporcional de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), a las partes interesadas y al Supervisor Europeo de Protección de Datos, adoptará medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('e',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 14 bis, apartado 2.'),('e',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('e',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('e',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('e',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('e',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('e',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('e',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('e',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('e',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('e',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('e',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('e',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('e',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('e',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('e',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('e',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('e',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('e',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('e',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('e',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('e',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('e',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('e',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('e',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('e',2,2,5,'15@A42','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis.'),('e',0,2,5,'18','es','Artículo 18 − Revisión'),('e',2,2,5,'181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar dos años después de la entrada en vigor de la presente Directiva, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, así como el Tratado de Lisboa, en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16 del Tratado de Funcionamiento de la Unión Europea, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('f',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('f',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('f',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('f',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('f',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('f',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('f',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('f',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('f',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('f',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('f',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('f',2,1,1,'1212b@A','es','b bis) concluyan acuerdos de uso compartido de las redes de acceso radioeléctrico para cubrir zonas lejanas o no rentables a fin de ofrecer y dar acceso a una gama múltiple de servicios en todo el territorio de cada uno de los Estados miembros en beneficio de los consumidores y del medio ambiente.'),('f',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('f',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('f',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('f',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('f',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('f',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('f',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('f',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('f',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('f',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('f',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;'),('f',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('f',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('f',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('f',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('f',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('f',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('f',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión puede, de acuerdo con las ANR, estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión no 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico).'),('f',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('f',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('f',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('f',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('f',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('f',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('f',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;'),('f',2,1,3,'082c','es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y'),('f',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('f',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('f',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('f',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('f',2,1,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('f',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('f',2,1,3,'084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('f',2,1,3,'084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('f',2,1,3,'084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('f',2,1,3,'084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('f',2,1,3,'084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('f',2,1,3,'084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('f',2,1,3,'084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('f',2,1,3,'084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('f',2,1,3,'084g@A','es','g bis) garantizando la cooperación entre las empresas suministradoras de redes y servicios de comunicaciones electrónicas y los sectores afectados para la protección y la promoción de contenidos legales en el marco de tales redes y servicios.'),('f',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('f',2,1,3,'091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se basen en criterios objetivos, transparentes, no discriminatorios y proporcionados y por que la atribución y asignación de frecuencias de espectro radioeléctrico por las autoridades nacionales de reglamentación garantice una competencia efectiva, teniendo en cuenta los planes nacionales de frecuencias radioeléctricas respectivos y las decisiones previas de las organizaciones internacionales relacionadas con la gestión de las frecuencias del espectro radioeléctrico.'),('f',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias, siempre que sea posible, en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico), tomando en consideración los planes nacionales de radiofrecuencias respectivos y las decisiones previas de las organizaciones internacionales relacionadas con la gestión de las frecuencias del espectro radioeléctrico.'),('f',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('f',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('f',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('f',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('f',2,1,3,'0932b@A','es','b bis) evitar distorsiones de la competencia.'),('f',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('f',2,1,3,'0932d','es','d) cumplir con una restricción de conformidad con el apartado 4, incluidas las restricciones encaminadas a garantizar la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('f',2,1,3,'0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('f',2,1,3,'0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('f',2,1,3,'0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('f',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.'),('f',2,1,3,'095@A','es','5 bis. Entra dentro de las competencias de cada Estado miembro definir el alcance, la naturaleza y la duración de las restricciones encaminadas a promover los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación, de conformidad con su legislación nacional.'),('f',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('f',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('f',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión, de acuerdo con las ANR, podrá recomendar las medidas de ejecución apropiadas para:'),('f',2,1,3,'09@C1a','es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('f',2,1,3,'09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('f',2,1,3,'09@C1c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('f',2,1,3,'09@C1d','es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio. Todas las excepciones serán conformes a lo dispuesto en los apartados 3 y 4 del artículo 9.'),('f',2,1,3,'09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].'),('f',1,2,4,'20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('f',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('f',0,2,4,'20','es','Artículo 20 − Contratos'),('f',2,2,4,'201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('f',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('f',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('f',2,2,4,'2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;'),('f',2,2,4,'2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('f',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('f',2,2,4,'2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('f',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('f',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('f',2,2,4,'2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('f',2,2,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('f',2,2,4,'203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('f',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('f',2,2,4,'205','es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.'),('f',2,2,4,'206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.'),('f',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('f',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('f',2,2,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('f',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('f',2,2,4,'213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('f',2,2,4,'214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('f',2,2,4,'215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('f',2,2,4,'216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('f',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('f',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('f',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('f',2,2,4,'223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('f',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('f',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('f',2,2,4,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('f',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('f',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('f',2,2,4,'2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('f',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('f',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('f',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('f',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('f',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('f',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('f',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('f',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('f',2,2,4,'3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('f',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('f',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('f',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('f',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('f',1,2,5,'01:26@A','es','(26 bis) La presente Directiva armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y del derecho a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('f',1,2,5,'15@A:26@C','es','(26 quáter) Las disposiciones de la presente Directiva especifican y completan la Directiva 95/46/CE a los efectos mencionados en el apartado 1 y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.'),('f',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('f',1,2,5,'03:28@A1','es','(28 bis) Para los fines de la presente Directiva, el protocolo de direcciones de Internet se considerará datos personales sólo si pueden estar directamente vinculadas a una única persona o en conjunción con otros datos.'),('f',1,2,5,'03:28@A2','es','En los próximos dos años, la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de datos.'),('f',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes deben notificarse inmediatamente a la autoridad nacional de reglamentación o la autoridad competente. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por esa violación.'),('f',1,2,5,'151:30@9','es','(30 bis) El artículo 15, apartado 1, de la presente Directiva se entenderá de manera que la difusión de datos personales en el contexto del artículo 8 de la Directiva 2004/48 sea sin perjuicio de la presente Directiva ni de la Directiva 1995/46/CE cuando tenga lugar a raíz de una solicitud justificada, esto es, con fundamento suficiente, y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.'),('f',1,2,5,'15@A:30@A','es','(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('f',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('f',0,2,5,'02','es','Artículo 2 − Definiciones'),('f',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('f',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('f',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('f',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('f',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('f',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('f',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('f',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('f',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('f',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('f',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('f',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('f',2,2,5,'041@A','es','1 bis. Sin perjuicio de las disposiciones de las Directivas 95/46/CE y 2006/24/CE, esas medidas comprenderán:'),('f',2,2,5,'041@A1','es','- Medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente jurídicos y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('f',2,2,5,'041@A2','es','- Medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;'),('f',2,2,5,'041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('f',2,2,5,'041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que comprenda el control regular de las violaciones de la seguridad;'),('f',2,2,5,'041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de seguridad;'),('f',2,2,5,'041@B','es','1 ter. Las autoridades nacionales de reglamentación serán competentes para examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, así como para emitir recomendaciones sobre las mejores prácticas e indicadores de resultados sobre el nivel de seguridad que debería conseguirse con esas medidas.'),('f',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('f',2,2,5,'0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información notificarán dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con la legislación particular del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('f',2,2,5,'0432','es','El proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea la controladora de los datos y proveedora de servicios de la sociedad de la información, notificaran a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.'),('f',2,2,5,'043@A1','es','3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por esa violación. La notificación deberá contener los elementos descritos en el apartado 3.'),('f',2,2,5,'043@A2','es','Podrá posponerse la notificación de una violación grave cuando esa notificación pudiera socavar los avances de una investigación penal relacionada con dicha violación grave.'),('f',2,2,5,'043@A3','es','En sus informe anuales, los proveedores notificarán a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.'),('f',2,2,5,'043@A4','es','Las autoridades reguladoras nacionales deben también controlar si las empresas han ejecutado fielmente sus obligaciones de notificación con arreglo al presente artículo e imponer las sanciones correspondientes, incluida la publicación, si procede, en caso de violación.'),('f',2,2,5,'043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('f',2,2,5,'043@C1','es','3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a los interesados, cuando pueda demostrarse razonablemente que no existe riesgo para los datos afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica, incluidas.'),('f',2,2,5,'043@C2','es','Las medidas de protección tecnológica en caso de pérdida accidental o ilícita, alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harían incomprensibles los datos a terceros o, en caso de pérdida accidental o ilícita de las medidas de protección tecnológica, pondría los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.'),('f',2,2,5,'04411','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis, 3 ter y 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, deberá recomendar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.'),('f',2,2,5,'04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, en particular, para fines de información sobre las mejores soluciones disponibles, tanto desde el punto de vista técnico como económico, adecuadas para mejorar la aplicación de la Directiva.'),('f',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('f',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('f',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('f',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('f',2,2,5,'053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario tanto directa como indirectamente y a través de cualquier tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('f',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('f',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('f',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('f',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('f',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('f',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('f',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('f',2,2,5,'066@A','es','6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('f',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('f',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan, ni siquiera con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('f',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('f',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones. Tales medidas respetarán el principio de neutralidad tecnológica.'),('f',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('f',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('f',2,2,5,'151@B','es','1 bis. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán a las autoridades independientes encargadas de la protección de los datos, sin demora injustificada, de toda las petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1 del artículo 15, incluida la justificación legal dada y el procedimiento legal seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales interesadas en los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('f',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('f',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('f',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('f',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones - incluidas las sanciones penales, donde proceda - aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('f',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('f',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('f',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 y a los reguladores pertinentes.'),('f',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('f',0,2,5,'18','es','Artículo 18 − Revisión'),('f',2,2,5,'181','es','18. La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar dos años después de la entrada en vigor de la presente Directiva, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, así como el Tratado de Lisboa, en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('g',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('g',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, condiciones de suministro y utilización, y precios.'),('g',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('g',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('g',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva marco con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('g',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('g',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('g',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('g',2,1,1,'1212','es','Entre otras cosas, se podrá imponer a los operadores que:'),('g',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('g',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('g',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('g',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('g',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('g',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;'),('g',2,1,1,'1212f@A','es','f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;'),('g',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('g',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('g',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('g',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('g',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('g',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('g',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;'),('g',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('g',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes toda inversión pública realizada y los riesgos incurridos al efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;'),('g',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;'),('g',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('g',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('g',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('g',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('g',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('g',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('g',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('g',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('g',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad, y por que se compensen a los proveedores todos los costes netos adicionales en que demuestren hayan incurrido como consecuencia de la imposición de estas obligaciones de servicio público,'),('g',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;'),('g',2,1,3,'082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('g',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('g',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('g',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('g',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('g',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('g',2,1,3,'0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('g',2,1,3,'0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('g',2,1,3,'0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('g',2,1,3,'0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('g',2,1,3,'0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('g',2,1,3,'0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('g',2,1,3,'0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('g',2,1,3,'0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).'),('g',2,1,3,'084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, por ejemplo, a través de lo siguiente:'),('g',2,1,3,'084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;'),('g',2,1,3,'084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('g',2,1,3,'084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;'),('g',2,1,3,'084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;'),('g',2,1,3,'084@Ae','es','d) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;'),('g',2,1,3,'084@Af','es','e) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('g',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('g',2,1,3,'091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 bis. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.'),('g',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la radioeléctrico).'),('g',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.'),('g',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('g',2,1,3,'0932a','es','a) evitar posibles interferencias perjudiciales,'),('g',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('g',2,1,3,'0932b@A','es','b bis) asegurar la calidad técnica del servicio,'),('g',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias,'),('g',2,1,3,'0932c@A','es','c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,'),('g',2,1,3,'0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('g',2,1,3,'0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('g',2,1,3,'0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('g',2,1,3,'0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('g',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('g',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de [fecha de transposición].'),('g',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('g',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 bis, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:'),('g',2,1,3,'09@C1A','es','-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 7 del artículo 8 bis;'),('g',2,1,3,'09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('g',2,1,3,'09@C1b','es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;'),('g',2,1,3,'09@C1d','es','d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;'),('g',2,1,3,'09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.'),('g',1,2,4,'20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos, servicios o aplicaciones no esté sometido a restricciones irrazonables y, por ejemplo, que se aborden las condiciones irrazonables de acceso al por mayor.'),('g',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('g',0,2,4,'20','es','Artículo 20 − Contratos'),('g',2,2,4,'201','es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('g',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:'),('g',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('g',2,2,4,'2021b','es','b) los servicios prestados, cualquier restricción en cuanto a las posibilidades de acceder y utilizar servicios y contenidos mencionados en el apartado 5, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial, así como cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal;'),('g',2,2,4,'2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;'),('g',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;'),('g',2,2,4,'2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;'),('g',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('g',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('g',2,2,4,'2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('g',2,2,4,'2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.'),('g',2,2,4,'203','es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.'),('g',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y posteriormente, de que no se incluye el acceso a los servicios de urgencia.'),('g',2,2,4,'2051','es','5. Los Estados miembros velarán, y harán cumplir sin demora cuando sea necesario, por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, en particular, en cuanto a restricciones técnicas y de precios o tarifas, de cualquier limitación impuesta por el proveedor a su capacidad:'),('g',2,2,4,'2051a','es','a) de acceder, de usar o de distribuir contenidos;'),('g',2,2,4,'2051b','es','b) de acceder o de ejecutar aplicaciones y servicios de su elección; y/o'),('g',2,2,4,'2051c','es','c) de gestionar o utilizar contenidos, servicios o aplicaciones en sus equipamientos terminales.'),('g',2,2,4,'2052','es','Esta información se publicará de una forma clara, completa y fácilmente accesible.'),('g',2,2,4,'206','es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y posteriormente, de su obligación de respetar los derechos de autor y derechos afines.'),('g',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones. Este derecho sólo se podrá ejercer si las modificaciones son desfavorables para el abonado.'),('g',2,2,4,'207@A','es','7 bis. Los Estados miembros velarán porque, cuando se celebren contratos entre abonados y empresas que proporcionan servicios o redes de comunicaciones electrónicas, se pregunte expresamente a los clientes en el momento de la celebración del contrato si desean que se incluya información pertinente en las bases de datos para guías telefónicas y de qué modo desean ejercer la opción de que determinada información se incluya en la base de datos pero no se revele a los usuarios del servicio de información sobre números de abonado.'),('g',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('g',2,2,4,'210','es','-1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 97/7/CE y 2005/29/CE, y de la normativa nacional conforme con el Derecho comunitario.'),('g',2,2,4,'211','es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.'),('g',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.'),('g',2,2,4,'213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('g',2,2,4,'214','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.'),('g',2,2,4,'215','es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.'),('g',2,2,4,'216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión podrá introducir directrices, tal como directrices para especificar la metodología o los procedimientos.'),('g',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('g',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, exijan a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, con especial hincapié en la información facilitada a los usuarios finales con discapacidad sobre un acceso equivalente. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('g',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('g',2,2,4,'2231','es','3. Los Estados miembros velarán por garantizar la transparencia de los servicios en las redes y evitarán la discriminación contra la competencia en los servicios. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, las autoridades nacionales de reglamentación, previa consulta a [xxx] y a la Comisión, podrán adoptar requisitos mínimos de calidad del servicio para las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán de conformidad con el procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('g',2,2,4,'2232','es','Sin perjuicio de lo establecido en el párrafo primero, las empresas proveedoras de redes públicas de comunicaciones podrán aplicar una gestión razonable de la red.'),('g',2,2,4,'223@A','es','3 bis. Para garantizar que no esté sometida a restricciones irrazonables la capacidad de acceder o de distribuir contenidos legales o de ejecutar aplicaciones o servicios legales de su elección, los Estados miembros velarán por que las autoridades nacionales de reglamentación garanticen que estén debidamente justificadas todas las limitaciones impuestas por las empresas que proporcionan redes públicas de comunicaciones o servicios a la capacidad de los usuarios de acceder o de distribuir contenidos legales.'),('g',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('g',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('g',2,2,4,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('g',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('g',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.'),('g',2,2,4,'2821','es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('g',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('g',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('g',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('g',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('g',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('g',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('g',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá introducir directrices y adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública.'),('g',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('g',2,2,4,'3411','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('g',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.'),('g',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('g',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('g',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('g',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('g',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos graves incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias, siempre que las autoridades nacionales de reglamentación lo consideren necesario previa notificación por el proveedor del servicio. Cuando los datos personales sean inutilizables, las autoridades nacionales de reglamentación deben poder decidir no solicitar la notificación por parte del prestador del servicio. Una notificación en estas circunstancias debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados, adecuadas para cada caso individual.'),('g',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('g',0,2,5,'02','es','Artículo 2 − Definiciones'),('g',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('g',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('g',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('g',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('g',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('g',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('g',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('g',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('g',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('g',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('g',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('g',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('g',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('g',2,2,5,'0431','es','3. En caso de grave violación de la seguridad por el proveedor de los servicios de comunicaciones electrónicas disponibles al público que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación describirá la naturaleza de la violación y sus consecuencias y recomendará medidas para atenuar sus posibles efectos negativos. La autoridad nacional de reglamentación determinará si el prestador de servicios de comunicaciones electrónicas debe informar al abonado de que se trate de esta violación. Cuando los datos se hayan hecho inutilizables por medios técnicos o de procedimiento, hasta el punto de eliminar o reducir sustancialmente el riesgo de pérdida, no se considerará que la violación de la seguridad de los datos ha causado un perjuicio significativo al usuario final. Por ello, la autoridad nacional de reglamentación debe poder decidir no solicitar la notificación por el prestador del servicio. Los medios técnicos y de procedimiento para inutilizar los datos deberá aprobarlos la autoridad nacional de reglamentación. Para garantizar un enfoque coherente a nivel comunitario, la Comisión, previa consulta a [xxx], podrá adoptar las medidas de coordinación adecuadas.'),('g',2,2,5,'0432','es','Si procede, la autoridad nacional de reglamentación afectada informará de la violación a las autoridades nacionales de reglamentación de otros Estados miembros y a [xxx]. En los casos en que la revelación de la violación sea de interés público, la autoridad nacional de reglamentación podrá informar al público.'),('g',2,2,5,'0433','es','Cada tres meses, la autoridad nacional de reglamentación presentará a la Comisión un informe resumido sobre las notificaciones recibidas y las medidas adoptadas de conformidad con este apartado.'),('g',2,2,5,'0441','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a [xxx] y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('g',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('g',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('g',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('g',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('g',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que dicho abonado o usuario haya dado previamente su consentimiento sobre la base de información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar a una empresa de información un servicio expresamente solicitado por el usuario o el abonado. Se recabará el consentimiento previo del abonado independientemente de su conformidad con las disposiciones generales.'),('g',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('g',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('g',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('g',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados recibirán información clara y completa sobre la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento. Los procedimientos para retirar el consentimiento serán sencillos y fácilmente comprensibles.'),('g',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('g',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('g',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('g',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('g',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('g',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('g',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).'),('g',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('g',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('g',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('g',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('g',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('g',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('g',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('g',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('g',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.'),('g',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('g',0,2,5,'18','es','Artículo 18 − Revisión'),('g',2,2,5,'181','es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('h',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('h',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.'),('h',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('h',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('h',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('h',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('h',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('h',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('h',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('h',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('h',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('h',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('h',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('h',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('h',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;'),('h',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('h',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('h',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('h',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('h',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('h',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('h',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado y del beneficio para el consumidor, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otras opciones de acceso ascendente;'),('h',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('h',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('h',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;'),('h',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('h',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('h',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('h',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('h',3,1,2,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('h',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('h',1,1,3,'084g@A:60@A','es','(60 bis) Incumbe a los Estados miembros alentar los mecanismos de cooperación entre las partes interesadas, con el fin de promover el correcto funcionamiento de los servicios en línea y fomentar un grado elevado de confianza entre los usuarios.En particular, es oportuno alentar a las empresas que suministran redes y/o servicios de comunicación electrónica y a las demás partes interesadas a que cooperen en la promoción de contenidos legales y en la protección de contenidos en línea. Dicha cooperación podría concretarse, por ejemplo, más allá del marco normativo y sin perjuicio de éste, en la elaboración de códigos de conducta negociados y acordados entre las partes interesadas. Principio de estos códigos se contempla ya en numerosos instrumentos comunitarios como la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior («Directiva sobre el comercio electrónico») (DO L 178 de 17.7.2000, p. 1.), la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa al respecto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45; versión corregida en el DO L 195 de 2.6.2004, p. 16.), o la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modificada por el Reglamento (CE) n° 1882/2003 (DO L 284 de 31.10.2003, p. 1.). Una cooperación de este tipo entre las partes interesadas es un elemento esencial para la fomentar los contenidos en línea, especialmente el contenido cultural europeo, y liberar el potencial de la sociedad la información.'),('h',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('h',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('h',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('h',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('h',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('h',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('h',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas y teniendo debidamente en cuenta las normas que regulan las ayudas públicas, en particular en lo que se refiere a la entrega de contenidos;'),('h',2,1,3,'082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('h',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('h',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('h',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('h',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('h',2,1,3,'083c','es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('h',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('h',2,1,3,'084','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('h',2,1,3,'084a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('h',2,1,3,'084b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('h',2,1,3,'084c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('h',2,1,3,'084d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('h',2,1,3,'084e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('h',2,1,3,'084f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('h',2,1,3,'084g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.'),('h',2,1,3,'084g@A','es','g bis) asegurando la cooperación de las empresas que ofrezcan redes y presten servicios con los sectores interesados en la protección y la promoción de contenidos legales por medio de redes y servicios de comunicación electrónica.'),('h',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('h',2,1,3,'091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados y evite distorsiones de la competencia.'),('h',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).'),('h',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.'),('h',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:'),('h',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('h',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('h',2,1,3,'0932b@A','es','b bis) evitar distorsiones de la competencia,'),('h',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o'),('h',2,1,3,'0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.'),('h',2,1,3,'0941','es','A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quáter se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas identificados en sus cuadros nacionales de atribución de radiofrecuencias y en el Reglamento de Radiocomunicaciones de la UIT puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('h',2,1,3,'0942','es','Las restricciones que exijan que un servicio de comunicación electrónica se preste en una banda específica sólo se justificarán para garantizar el logro de un objetivo de interés general tal como se define en la legislación comunitaria, como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias y la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, así como la prestación de servicios de radiodifusión y televisión.'),('h',2,1,3,'0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio de comunicación electrónica en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana o garantizar la salvaguarda del interés general tal como se define en la legislación nacional de conformidad con el Derecho comunitario, por ejemplo en lo que se refiere a la promoción de la diversidad cultural y lingüística y la pluralidad de los medios de comunicación.'),('h',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4. Entra dentro de las competencias de cada Estado miembro definir el alcance y la naturaleza de eventuales excepciones.'),('h',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.'),('h',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('h',2,1,3,'09@C11','es','A fin de contribuir al desarrollo del mercado interior, no obstante lo dispuesto en el artículo 8 bis, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:'),('h',2,1,3,'09@C11A','es','-a) armonizar las normas relativas a la disponibilidad y uso eficiente de las radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;'),('h',2,1,3,'09@C11B','es','-a bis) garantizar el suministro coordinado y a su debido tiempo de información relativa a la atribución, la disponibilidad y el uso de radiofrecuencias de conformidad con el procedimiento establecido en el anexo II bis;'),('h',2,1,3,'09@C11a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso, excluidas las radiofrecuencias atribuidas o previstas por los Estados miembros para los servicios de radiodifusión;'),('h',2,1,3,'09@C11b','es','b) armonizar las condiciones impuestas a tales derechos;'),('h',2,1,3,'09@C11c','es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;'),('h',2,1,3,'09@C1@A','es','Estas medidas de aplicación se desarrollarán sin perjuicio de las medidas emprendidas a nivel comunitario o nacional, de conformidad con el Derecho comunitario, y especialmente las relativas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('h',2,1,3,'09@C2','es','Las medidas que se tomen de conformidad con las letras a) y c) del primer párrafo, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el Comité para las políticas relativas al espectro radioeléctrico (RSCP).'),('h',1,2,4,'20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe brindarse como una medida preventiva o una respuesta a problemas concretos, actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estado miembro, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información a sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales en que incurran los proveedores de servicios para difundir dicha información —por ejemplo, cuando el proveedor esté obligado a remitir la información por correo postal y, por consiguiente, tenga que pagar gastos de envío adicionales— deben se objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.'),('h',1,2,4,'20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).'),('h',1,2,4,'20:14@A','es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.'),('h',1,2,4,'20:14@B','es','(14 ter) La gestión de las redes con el fin de solucionar, por ejemplo, la congestión y las limitaciones de capacidad y de permitir nuevos servicios no debe considerarse por sí misma un ejemplo de restricción que requiera alguna intervención, y debe tenerse debidamente en cuenta el derecho de los operadores de las redes y los servicios a diversificar sus ofertas en un mercado competitivo, incluso mediante la imposición de restricciones de uso razonables, la diferenciación de precios y otras prácticas competitivas legítimas. El incumplimiento transitorio de cualquier mínimo de calidad del servicio debido a circunstancias imprevisibles que superen el control razonable del proveedor del servicio y/o de la red (fuerza mayor) no debe estar sujeto a sanciones.'),('h',1,2,4,'20:14@C','es','(14 quáter) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en todo la Comunidad.'),('h',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('h',0,2,4,'20','es','Artículo 20 − Contratos'),('h',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('h',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('h',2,2,4,'2021b','es','b) los servicios prestados, incluidos, en particular:'),('h',2,2,4,'2021b1','es','- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,'),('h',2,2,4,'2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección,'),('h',2,2,4,'2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,'),('h',2,2,4,'2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,'),('h',2,2,4,'2021b5','es','- el plazo para la conexión inicial, y'),('h',2,2,4,'2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipamiento terminal impuesta por el proveedor;'),('h',2,2,4,'2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('h',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('h',2,2,4,'2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos'),('h',2,2,4,'2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('h',2,2,4,'2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('h',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('h',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('h',2,2,4,'2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.'),('h',2,2,4,'2022','es','El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.'),('h',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('h',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('h',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la resolución del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.'),('h',2,2,4,'213','es','3. Las autoridades nacionales de regulación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de regulación faciliten, ellas mismas o por medio de terceros, estas guías o técnicas cuando no se encuentren disponibles en el mercado de forma gratuita o un precio razonable. La información publicada por las empresas que faciliten redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('h',2,2,4,'2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:'),('h',2,2,4,'2141a','es','a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;'),('h',2,2,4,'2141b','es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;'),('h',2,2,4,'2141c','es','c) informar a los abonados de cualquier restricción impuesta por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;'),('h',2,2,4,'2141d','es','d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y'),('h',2,2,4,'2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.'),('h',2,2,4,'2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('h',2,2,4,'214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:'),('h',2,2,4,'214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y'),('h',2,2,4,'214@A1b','es','b) los medios al alcance de los abonados para protegerse contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('h',2,2,4,'214@A2','es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.'),('h',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('h',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.'),('h',2,2,4,'222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('h',2,2,4,'2231','es','3. Con el fin de evitar la degradación del servicio y la ralentización del tráfico en las redes, así como de garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer requisitos mínimos de calidad del servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('h',2,2,4,'2232','es','Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('h',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('h',2,2,4,'2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales de regulación tomen todas las medidas necesarias para que:'),('h',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('h',2,2,4,'2811b@A','es','b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de urgencia.'),('h',2,2,4,'2812','es','Las autoridades nacionales de regulación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('h',2,2,4,'2821','es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('h',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('h',2,2,4,'282@A','es','2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.'),('h',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('h',2,2,4,'3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('h',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.'),('h',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('h',2,2,4,'332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.'),('h',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('h',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('h',2,2,4,'3411','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('h',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.'),('h',2,2,4,'3412@A','es','Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.'),('h',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('h',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('h',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('h',3,2,4,'A1Bb@B0','es','b ter) Aplicaciones de protección'),('h',3,2,4,'A1Bb@B1','es','Los Estados miembros velarán por que las autoridades nacionales de regulación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables y de utilización fácil que permitan controlar el acceso de los niños o de las personas vulnerables a contenidos ilícitos o peligrosos.'),('h',1,2,5,'01:26@A','es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('h',1,2,5,'15@A:26@C','es','(26 quáter) Las disposiciones de la Directiva 2002/58/CE especifican y completan la Directiva 95/46/CE del Parlamento Europeo y del Consejo, de 24 de octubre de 1995, relativa a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (DO L 281 de 23.11.1995, p. 31. Directiva modifcada por el Reglamento (CE) no 1882/203.), y preservan los legítimos intereses de los abonados que sean personas físicas o jurídicas.'),('h',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('h',1,2,5,'03:28@A','es','(28 bis) Para los fines de la Directiva 2002/58/CE, las direcciones del Protocolo de Internet sólo deben tener la consideración de datos personales si pueden vincularse directamente a una única persona o en conjunción con otros datos. En... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión deberá proponer legislación específica sobre el tratamiento jurídico de las direcciones del Protocolo de Internet como datos personales en el marco de la protección de datos previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos.'),('h',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes deben notificarse inmediatamente a la autoridad nacional de regulación o a otra autoridad nacional competente. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La autoridad competente debe examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente debe pedir al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación.'),('h',1,2,5,'151:30@9','es','(30 bis) El artículo 15, apartado 1, de la Directiva 2002/58/CE debe entenderse de manera que la divulgación de datos personales en el contexto del artículo 8 de la Directiva 2004/48/CE del Parlamento Europeo y del Consejo, de 29 de abril de 2004, relativa a las medidas y procedimientos destinados a garantizar el respeto de los derechos de propiedad intelectual (DO L 157 de 30.4.2004, p. 45.), tenga lugar sin perjuicio de la Directiva 2002/58/CE ni de la Directiva 95/46/CE cuando se lleve a cabo a raíz de una solicitud justificada — esto es, con fundamento suficiente— y proporcionada, de conformidad con procedimientos establecidos por los Estados miembros que garanticen que se respetan estas salvaguardias.'),('h',1,2,5,'15@A:30@A','es','(30 ter) Al aplicar las medidas de adaptación del ordenamiento jurídico a la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('h',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('h',0,2,5,'02','es','Artículo 2 − Definiciones'),('h',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('h',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('h',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('h',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('h',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('h',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('h',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('h',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('h',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('h',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('h',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('h',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('h',2,2,5,'041@A','es','1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:'),('h',2,2,5,'041@A1','es','- medidas técnicas y organizativas adecuadas para velar por que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('h',2,2,5,'041@A2','es','- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;'),('h',2,2,5,'041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('h',2,2,5,'041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y'),('h',2,2,5,'041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;'),('h',2,2,5,'041@B','es','1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con esas medidas.'),('h',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('h',2,2,5,'0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad y que pudiera perjudicar a los usuarios, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán dicha violación a la autoridad nacional de regulación o a la autoridad competente de conformidad con la legislación particular del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('h',2,2,5,'0432','es','El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano si lo consideran necesario para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.'),('h',2,2,5,'043@A1','es','3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.'),('h',2,2,5,'043@A2','es','Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.'),('h',2,2,5,'043@A3','es','Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.'),('h',2,2,5,'043@A4','es','Las autoridades reguladoras nacionales controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.'),('h',2,2,5,'043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('h',2,2,5,'043@C1','es','3 quáter. No se considerará que se trata de una violación grave, quedando el proveedor de servicios de comunicaciones electrónicas disponibles al público y el proveedor de servicios de la sociedad de la información exentos del requisito de notificación a las personas afectadas, cuando puedan demostrar razonablemente que no existe riesgo para los datos personales afectados por la violación debido a la utilización de medidas apropiadas de protección tecnológica.'),('h',2,2,5,'043@C2','es','Las medidas de protección tecnológica en caso de destrucción accidental o ilícita, pérdida o alteración, difusión o acceso no autorizados a los datos personales que son transmitidos o almacenados harán incomprensibles los datos personales a terceros, o, en caso de pérdida accidental o ilícita, pondrán los datos personales a disposición del proveedor de servicios de comunicaciones electrónicas disponibles al público y del proveedor de servicios de la sociedad de la información.'),('h',2,2,5,'04411','es','4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis, 3 ter y 3 quáter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.'),('h',2,2,5,'04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.'),('h',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('h',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('h',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('h',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('h',2,2,5,'053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario, tanto directa como indirectamente y a través de cualquier tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de facilitar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('h',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('h',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('h',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('h',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('h',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('h',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('h',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('h',2,2,5,'066@A','es','6 bis. Los datos de tráfico podrán ser tratados por cualquier persona física o jurídica a los efectos de la aplicación de medidas técnicas para garantizar la seguridad de un servicio de comunicaciones electrónicas público, una red de comunicaciones electrónicas pública o privada, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('h',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('h',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan, ni siquiera, y sin niguna limitación, con el fin de detectar, interceptar o prevenir infracciones de los derechos de propiedad intelectual por los usuarios, requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('h',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('h',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones. Dichas medidas respetarán el principio de neutralidad tecnológica.'),('h',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('h',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('h',2,2,5,'151@B','es','1b. Los proveedores de servicios de comunicación públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('h',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('h',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('h',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('h',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('h',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('h',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('h',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al grupo de trabajo a que se refiere el artículo 29 y a los reguladores pertinentes.'),('h',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('h',0,2,5,'18','es','Artículo 18 − Evaluación'),('h',2,2,5,'181','es','El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('i',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('i',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, condiciones de suministro y utilización, y precios.'),('i',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('i',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('i',2,1,1,'094','es','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('i',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('i',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('i',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('i',2,1,1,'1212','es','Entre otras cosas, se podrá imponer a los operadores que:'),('i',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('i',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('i',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('i',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('i',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('i',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;'),('i',2,1,1,'1212f@A','es','f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;'),('i',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('i',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('i',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('i',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('i',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('i',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('i',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;'),('i',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('i',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes toda inversión pública realizada y los riesgos incurridos al efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;'),('i',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;'),('i',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('i',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('i',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('i',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('i',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('i',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('i',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('i',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('i',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,'),('i',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;'),('i',2,1,3,'082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('i',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('i',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('i',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('i',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('i',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('i',2,1,3,'0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('i',2,1,3,'0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('i',2,1,3,'0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('i',2,1,3,'0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('i',2,1,3,'0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('i',2,1,3,'0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('i',2,1,3,'0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('i',2,1,3,'0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).'),('i',2,1,3,'0841g@A','es','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.'),('i',2,1,3,'084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('i',2,1,3,'084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;'),('i',2,1,3,'084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('i',2,1,3,'084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;'),('i',2,1,3,'084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;'),('i',2,1,3,'084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;'),('i',2,1,3,'084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('i',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('i',2,1,3,'091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.'),('i',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo los artículos 8 ter y 9 quáter de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('i',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.'),('i',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('i',2,1,3,'0932a','es','a) evitar posibles interferencias perjudiciales,'),('i',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('i',2,1,3,'0932b@A','es','b bis) asegurar la calidad técnica del servicio,'),('i',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias,'),('i',2,1,3,'0932c@A','es','c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,'),('i',2,1,3,'0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('i',2,1,3,'0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('i',2,1,3,'0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de los objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('i',2,1,3,'0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('i',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('i',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de ... (Fecha de transposición de la presente Directiva.).'),('i',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('i',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas para:'),('i',2,1,3,'09@C1A','es','-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;'),('i',2,1,3,'09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('i',2,1,3,'09@C1b','es','b) armonizar las condiciones impuestas a tales derechos;'),('i',2,1,3,'09@C1d','es','d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;'),('i',2,1,3,'09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.'),('i',1,2,4,'20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.'),('i',1,2,4,'20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).'),('i',1,2,4,'20:14@A','es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.'),('i',1,2,4,'20:14@B','es','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva 2002/22/CE debe aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la «mera transmisión» para los prestadores de servicios intermediarios. La Directiva 2002/22/CE no exige a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las fuerzas y cuerpos de seguridad pertinentes.'),('i',1,2,4,'20:14@C','es','(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.'),('i',1,2,4,'20:14@D','es','(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.'),('i',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('i',0,2,4,'20','es','Artículo 20 − Contratos'),('i',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('i',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('i',2,2,4,'2021b','es','b) los servicios prestados, incluidos, en particular:'),('i',2,2,4,'2021b1','es','- dónde se ofrece acceso a los servicios de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita en todo el territorio nacional,'),('i',2,2,4,'2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,'),('i',2,2,4,'2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,'),('i',2,2,4,'2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,'),('i',2,2,4,'2021b5','es','- el plazo para la conexión inicial, y'),('i',2,2,4,'2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;'),('i',2,2,4,'2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('i',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('i',2,2,4,'2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos'),('i',2,2,4,'2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('i',2,2,4,'2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('i',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('i',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('i',2,2,4,'2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.'),('i',2,2,4,'2022','es','El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.'),('i',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('i',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('i',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.'),('i',2,2,4,'213','es','3. Las autoridades nacionales de regulación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de regulación faciliten estas guías o técnicas, ya sea personalmente o por medio de terceros, de forma gratuita o a un precio razonable. La información publicada por las empresas que faciliten redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('i',2,2,4,'2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:'),('i',2,2,4,'2141a','es','a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;'),('i',2,2,4,'2141b','es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;'),('i',2,2,4,'2141c','es','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;'),('i',2,2,4,'2141d','es','d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y'),('i',2,2,4,'2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.'),('i',2,2,4,'2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('i',2,2,4,'214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:'),('i',2,2,4,'214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y'),('i',2,2,4,'214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('i',2,2,4,'214@A2','es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.'),('i',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('i',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.'),('i',2,2,4,'222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('i',2,2,4,'2231','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer requisitos mínimos de calidad del servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('i',2,2,4,'2232','es','Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('i',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('i',2,2,4,'2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales de regulación tomen todas las medidas necesarias para que:'),('i',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y'),('i',2,2,4,'2811b@A','es','b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.'),('i',2,2,4,'2812','es','Las autoridades nacionales de regulación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('i',2,2,4,'2821','es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('i',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('i',2,2,4,'282@A','es','2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.'),('i',0,2,4,'32@A','es','Artículo 32 bis − Acceso al contenido, a los servicios y a las aplicaciones'),('i',2,2,4,'32@A','es','Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.'),('i',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('i',2,2,4,'3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('i',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.'),('i',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('i',2,2,4,'332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.'),('i',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión podrá adoptar medidas técnicas de ejecución adecuadas, tras celebrar una consulta pública y previa consulta a [xxx]. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('i',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('i',2,2,4,'3411','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('i',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.'),('i',2,2,4,'3412@A','es','Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.'),('i',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('i',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('i',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('i',3,2,4,'A1Bb@B0','es','b ter) Aplicaciones de protección'),('i',3,2,4,'A1Bb@B1','es','Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.'),('i',3,2,4,'A1Bb@B2','es','Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.'),('i',1,2,5,'01:26@A','es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('i',1,2,5,'06:26@B','es','(26 ter) El tratamiento de los datos de tráfico con fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, permitirá tratar esos datos en interés legítimo del responsable del tratamiento de los datos a fin de evitar el acceso no autorizado y la distribución maliciosa de códigos y poner fin a los ataques de denegación de servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.'),('i',1,2,5,'15@A:26@C','es','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.'),('i',1,2,5,'03:27@A','es','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.'),('i',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('i',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los usuarios. Por consiguiente, cualquier violación de la seguridad debe ser notificada inmediatamente por el proveedor de servicio competente a la autoridad nacional de reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado de gravedad de la violación y exigir, si procede, a los proveedores de servicios pertinentes que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. Además, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), los proveedores de servicios pertinentes deberían informar inmediata y directamente, además de a las autoridades nacionales competentes, a los usuarios de que se trata. Por último, los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida en un período determinado. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.'),('i',1,2,5,'15@A:30@A','es','(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.'),('i',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('i',0,2,5,'02','es','Artículo 2 − Definiciones'),('i',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('i',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('i',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('i',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('i',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('i',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('i',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('i',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('i',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('i',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('i',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('i',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('i',2,2,5,'041@A','es','1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:'),('i',2,2,5,'041@A1','es','- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;'),('i',2,2,5,'041@A2','es','- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;'),('i',2,2,5,'041@A3','es','- una política de seguridad con respecto al tratamiento de datos personales;'),('i',2,2,5,'041@A4','es','- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y'),('i',2,2,5,'041@A5','es','- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;'),('i',2,2,5,'041@B','es','1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.'),('i',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('i',2,2,5,'0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro sin dilaciones indebidas. La notificación a la autoridad competente describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad competente describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.'),('i',2,2,5,'0432','es','El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.'),('i',2,2,5,'0433','es','La notificación de una violación de seguridad a un usuario o a otra persona no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.'),('i',2,2,5,'043@A1','es','3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.'),('i',2,2,5,'043@A2','es','Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.'),('i',2,2,5,'043@A3','es','Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.'),('i',2,2,5,'043@A4','es','Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.'),('i',2,2,5,'043@B','es','3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.'),('i',2,2,5,'04411','es','4. Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3, 3 bis y 3 ter, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, a las partes interesadas pertinentes y a ENISA, recomendará medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis y 3 ter.'),('i',2,2,5,'04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.'),('i',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('i',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('i',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('i',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('i',2,2,5,'053','es','3. Los Estados miembros velarán por que se prohíba el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario, tanto directa como indirectamente y a través de cualquier tipo de medio de almacenamiento, salvo cuando dicho abonado o usuario haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de facilitar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('i',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('i',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('i',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('i',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('i',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('i',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('i',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('i',2,2,5,'066@A','es','6 bis. Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública o privada de comunicaciones electrónicas, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('i',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('i',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('i',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('i',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones. Dichas medidas respetarán el principio de neutralidad tecnológica.'),('i',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('i',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('i',2,2,5,'151@B','es','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('i',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('i',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('i',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('i',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('i',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('i',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('i',2,2,5,'15@A41','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la ENISA, al grupo de trabajo del artículo 29 y a los reguladores pertinentes.'),('i',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('i',0,2,5,'18','es','Artículo 18 − Evaluación'),('i',2,2,5,'181','es','El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo del artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('i',2,2,5,'181@A','es','A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.'),('j',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('j',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y/o el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, incluida cualquier restricciónones al acceso a los servicios y aplicaciones, condiciones de suministro y utilización, y precios.'),('j',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('j',2,1,1,'094','es','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('j',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.'),('j',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('j',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('j',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('j',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;'),('j',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('j',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('j',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('j',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('j',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;'),('j',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('j',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('j',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('j',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.'),('j',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('j',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;'),('j',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('j',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes, a la hora de imponer obligaciones en materia de precios de conformidad con el artículo 13, toda inversión pública realizada y los riesgos incurridos al efectuarla;'),('j',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;'),('j',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('j',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('j',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('j',3,1,2,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).'),('j',1,1,3,'09@C:26','es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).'),('j',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('j',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('j',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('j',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('j',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('j',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('j',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;'),('j',2,1,3,'082c','es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como'),('j',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('j',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('j',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('j',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('j',2,1,3,'083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.'),('j',2,1,3,'0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('j',2,1,3,'0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('j',2,1,3,'0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('j',2,1,3,'0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('j',2,1,3,'0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('j',2,1,3,'0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('j',2,1,3,'0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y'),('j',2,1,3,'0841g','es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).'),('j',2,1,3,'0841g@A','es','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.'),('j',2,1,3,'084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('j',2,1,3,'084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, garantizando un enfoque regulador coherente en los sucesivos períodos de revisiones;'),('j',2,1,3,'084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('j',2,1,3,'084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras'),('j',2,1,3,'084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, asegurando que el coste del acceso a los recursos tenga debidamente en cuenta los riesgos a que se exponen los inversores y las empresas que se benefician del acceso;'),('j',2,1,3,'084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;'),('j',2,1,3,'084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('j',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('j',2,1,3,'091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de sus obligaciones en el marco del Tratado y, en su caso, de los acuerdos internacionales correspondientes, y podrán tener en cuenta consideraciones de orden público tal como se establecen más adelante.'),('j',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo a los artículos 8 ter y 9 quater de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('j',2,1,3,'0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas se puedan utilizar todos los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas.'),('j',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('j',2,1,3,'0932a','es','a) evitar posibles interferencias perjudiciales, en particular para asegurar la calidad técnica del servicio y el uso eficiente de las frecuencias radioeléctricas,'),('j',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('j',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general,'),('j',2,1,3,'0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.'),('j',2,1,3,'0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas indicados en los cuadros nacionales de atribución de radiofrecuencias. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('j',2,1,3,'0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.'),('j',2,1,3,'0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.'),('j',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('j',2,1,3,'096','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de [fecha de transposición de la presente Directiva].'),('j',0,1,3,'09@C','es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias'),('j',2,1,3,'09@C1','es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:'),('j',2,1,3,'09@C1A','es','-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;'),('j',2,1,3,'09@C1a','es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;'),('j',2,1,3,'09@C1b','es','b) armonizar las condiciones impuestas a tales derechos;'),('j',2,1,3,'09@C1c','es','c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;'),('j',2,1,3,'09@C2','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.'),('j',1,2,4,'20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.'),('j',1,2,4,'20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).'),('j',1,2,4,'20:14@A','es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.'),('j',1,2,4,'20:14@B','es','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas deben aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la “mera transmisión” para los prestadores de servicios intermediarios, según se definen en ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las autoridades pertinentes.'),('j',1,2,4,'20:14@D','es','(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.'),('j',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.'),('j',0,2,4,'20','es','Artículo 20 − Contratos'),('j',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('j',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('j',2,2,4,'2021b','es','b) los servicios prestados, incluidos, en particular:'),('j',2,2,4,'2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,'),('j',2,2,4,'2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,'),('j',2,2,4,'2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,'),('j',2,2,4,'2021b5','es','- el plazo para la conexión inicial, y'),('j',2,2,4,'2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;'),('j',2,2,4,'2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('j',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('j',2,2,4,'2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos'),('j',2,2,4,'2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('j',2,2,4,'2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('j',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('j',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('j',2,2,4,'2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.'),('j',2,2,4,'2022','es','El contrato incluirá asimismo información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis, y que sean pertinentes para el servicio prestado.'),('j',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.'),('j',2,2,4,'207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.'),('j',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('j',2,2,4,'212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.'),('j',2,2,4,'213','es','Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que, cuando tales guías o técnicas similares no estén disponibles en el mercado, de forma gratuita o a un precio razonable, las autoridades nacionales de reglamentación las faciliten, ya sea personalmente o por medio de terceros. Las información sobre tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.'),('j',2,2,4,'2141','es','Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:'),('j',2,2,4,'2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;'),('j',2,2,4,'2141b','es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;'),('j',2,2,4,'2141c','es','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;'),('j',2,2,4,'2141d','es','d) informar a los abonados de su derecho a decidir si incluir o no sus datos personales en una guía y sobre las características de los mismos de conformidad con el artículo 12 de la Directiva sobre la privacidad y las comunicaciones electrónicas; y'),('j',2,2,4,'2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.'),('j',2,2,4,'2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('j',2,2,4,'214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:'),('j',2,2,4,'214@A1a','es','a) sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias legales; y'),('j',2,2,4,'214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('j',2,2,4,'214@A2','es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.'),('j',2,2,4,'216','es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.'),('j',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('j',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.'),('j',2,2,4,'222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('j',2,2,4,'2231','es','Para evitar la degradación del servicio y la ralentización del tráfico en las redes, las autoridades nacionales de reglamentación podrán establecer requisitos mínimos de calidad del servicio. Estos requisitos habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j',2,2,4,'2232','es','Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('j',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('j',2,2,4,'2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:'),('j',2,2,4,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y'),('j',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y'),('j',2,2,4,'2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, y también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan puedan retener los correspondientes ingresos por interconexión u otros servicios.'),('j',2,2,4,'2821','es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.'),('j',2,2,4,'2822','es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.'),('j',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('j',2,2,4,'3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('j',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.'),('j',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('j',2,2,4,'332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.'),('j',2,2,4,'333','es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.'),('j',2,2,4,'334','es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.'),('j',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('j',2,2,4,'3411','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('j',2,2,4,'3412','es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.'),('j',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('j',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('j',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('j',1,2,5,'01:26@A','es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.'),('j',1,2,5,'06:26@B','es','(26 ter) El tratamiento de los datos de tráfico con el fin de garantizar la seguridad de las redes y de la información, y en particular garantizar la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos por los proveedores de servicios de seguridad que actúen como responsables del tratamiento de los datos debe considerarse, en circunstancias normales, un tratamiento de en interés legítimo del responsable del tratamiento de los datos en el sentido de la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo evitar el acceso no autorizado a las redes de comunicaciones electrónicas, la distribución maliciosa de códigos y los ataques de denegación de servicio.'),('j',1,2,5,'15@A:26@C','es','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.'),('j',1,2,5,'03:27@A','es','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.'),('j',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('j',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los usuarios, tal como una pérdida económica, un perjuicio social o una usurpación de la identidad. Por consiguiente, los abonados afectados por tales incidentes de seguridad deben ser notificados sin demora por el proveedor de servicios pertinente de cualquier violación de la seguridad a fin de que puedan adoptar las precauciones necesarias. En particular, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), es esencial que los proveedores de servicios pertinentes lo notifiquen de inmediato a los usuarios de que se trate. Los proveedores notificarán anualmente también una vez al año a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida durante los doce meses anteriores. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.'),('j',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('j',1,2,5,'143:35@B','es','(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.'),('j',0,2,5,'02','es','Artículo 2 − Definiciones'),('j',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).'),('j',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('j',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('j',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('j',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('j',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('j',2,2,5,'022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;'),('j',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('j',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('j',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.'),('j',2,2,5,'022i','es','i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.'),('j',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('j',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('j',2,2,5,'041@A','es','1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:'),('j',2,2,5,'041@A1','es','- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;'),('j',2,2,5,'041@A2','es','- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y'),('j',2,2,5,'041@A3','es','- aplicar una política de seguridad con respecto al tratamiento de datos personales;'),('j',2,2,5,'041@B','es','1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.'),('j',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('j',2,2,5,'0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro y al abonado o a otra persona afectada sin dilaciones indebidas, sin perjuicio de los apartados 3 bis y 3 ter. La notificación al abonado o a otra persona afectada describirá al menos la naturaleza de la violación y los puntos de contacto en los que podrá obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de la violación de los datos personales. La notificación a la autoridad competente describirá, además, las consecuencias de la violación de los datos personales y las medidas propuestas o tomadas por el proveedor para hacer frente a la violación.'),('j',2,2,5,'0432','es','3 bis. o se exigirá la notificación de una violación de datos personales al abonado o a otra persona afectada si el proveedor de servicios de comunicaciones electrónicas disponibles al público ha demostrado a satisfacción de la autoridad competente que no es razonablemente probable que ocurra ningún perjuicio para los derechos e intereses de los consumidores de resultas de la violación de los datos personales.'),('j',2,2,5,'0433','es','3 ter. La notificación de una violación de los datos personales a un usuario o a otra persona afectada no será necesaria si el proveedor ha probado a satisfacción de la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.'),('j',2,2,5,'0434','es','3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.'),('j',2,2,5,'04411','es','Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.'),('j',2,2,5,'04412','es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.'),('j',2,2,5,'0442','es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('j',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('j',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('j',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('j',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('j',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('j',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('j',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('j',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('j',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('j',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('j',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j',2,2,5,'066@A','es','6 bis. Los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en la letra c) del artículo 4 del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública de comunicaciones electrónicas o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.'),('j',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('j',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('j',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).'),('j',2,2,5,'143','es','Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('j',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('j',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('j',2,2,5,'151@B','es','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.'),('j',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('j',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('j',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('j',2,2,5,'15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('j',2,2,5,'15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('j',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('j',2,2,5,'15@A41','es','Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE, a los reguladores pertinentes y, cuando proceda, a ENISA.'),('j',2,2,5,'15@A42','es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.'),('j',0,2,5,'18','es','Artículo 18 − Evaluación'),('j',2,2,5,'181','es','A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.'),('k',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('k',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, incluidas las políticas de gestión de tráfico, y precios.'),('k',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('k',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('k',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a obligaciones en virtud del artículo 12 en relación con el acceso al por mayor a la infraestructura de la red, incluida la de facilitar el acceso desagregado al bucle local en una ubicación determinada, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('k',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones del anexo II que sean necesarias para adaptarlo a la evolución de las tecnologías y los mercados. Las medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán de conformidad con el procedimiento de reglamentación con control previsto en el apartado 3 del artículo 14. Al aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el GERT.'),('k',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('k',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('k',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('k',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso a elementos de las redes que no estén activos y/o el acceso desagregado al bucle local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;'),('k',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('k',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('k',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('k',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('k',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de compartición de instalaciones conexas, como conductos, edificios o entradas a edificios, antenas torres y otras construcciones de soporte, canalizaciones, mástiles, bocas de registro y cajetines;'),('k',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('k',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('k',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('k',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados, como servicios de identidad, ubicación y presencia.'),('k',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('k',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien las obligaciones previstas en el apartado 1, y en particular al evaluar cómo se impondrían dichas obligaciones para resultar coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('k',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y/o acceso de que se trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;'),('k',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('k',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('k',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, incluso a través de una la competencia basada en infraestructura eficiente desde el punto de vista económico;'),('k',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('k',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('k',2,1,1,'123','es','3. Cuando las autoridades nacionales de reglamentación impongan a un operador obligaciones relativas al acceso de conformidad con lo dispuesto en el presente artículo, podrán establecer condiciones técnicas u operativas a los proveedores y/o beneficiarios de dicho acceso cuando ello sea necesario para garantizar el funcionamiento normal de la red. Las obligaciones sobre normas o especificaciones técnicas especiales deberán ajustarse a las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('k',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('k',3,1,2,'A1A19','es','19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva 2001/21/CE, la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.'),('k',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('k',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('k',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar una reglamentación tecnológicamente neutra y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('k',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('k',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('k',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('k',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas;'),('k',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('k',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('k',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('k',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('k',2,1,3,'083d','es','d) cooperando mutuamente, con la Comisión y con el GERT, para garantizar el desarrollo de prácticas reglamentarias coherentes y una aplicación coherente de la presente Directiva y de las directivas específicas.'),('k',2,1,3,'0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics.'),('k',2,1,3,'0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('k',2,1,3,'0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('k',2,1,3,'0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('k',2,1,3,'084@Ad','de','d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;'),('k',2,1,3,'084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem'),('k',2,1,3,'0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('k',2,1,3,'0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('k',2,1,3,'0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('k',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('k',2,1,3,'091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución de frecuencias utilizadas para los servicios de comunicaciones electrónicas y la concesión de autorizaciones generales o derechos individuales de uso de estas radiofrecuencias por las autoridades nacionales competentes se basen en criterios objetivos, transparentes, no discriminatorios y proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.'),('k',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('k',2,1,3,'0931','es','3. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología empleados en los servicios de comunicaciones electrónicas en las bandas de frecuencia, disponibles para los servicios de comunicaciones electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.'),('k',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('k',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('k',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('k',2,1,3,'0932b@A','es','ba) asegurar la calidad técnica del servicio,'),('k',2,1,3,'0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias,'),('k',2,1,3,'0932c@A','es','ca) salvaguardar el uso eficiente de las radiofrecuencias, o'),('k',2,1,3,'0932d','es','d) cumplir un objetivo de interés general de conformidad con el apartado 4.'),('k',2,1,3,'0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que puedan prestarse todos los tipos de servicios de comunicaciones electrónicas en las bandas de frecuencia, disponibles para los servicios de comunicaciones electrónicas de conformidad con su plan nacional de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.'),('k',2,1,3,'0941@A','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('k',2,1,3,'0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de objetivos de interés general definidos por los Estados miembros con arreglo al Derecho comunitario, tales como (aunque no sólo):'),('k',2,1,3,'0942a','es','a) la seguridad de la vida humana,'),('k',2,1,3,'0942b','es','b) la promoción de la cohesión social, regional o territorial,'),('k',2,1,3,'0942c','es','c) la evitación del uso ineficiente de las radiofrecuencias, o'),('k',2,1,3,'0942d','es','d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.'),('k',2,1,3,'0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.'),('k',2,1,3,'095','es','5. Los Estados miembros revisarán periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('k',2,1,3,'0961','es','6. Los apartados 3 y 4 serán aplicables a las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas a partir de [en función de la fecha de incorporación al Derecho nacional].'),('k',2,1,3,'0962','es','Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.'),('k',2,1,3,'097','es','7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.'),('k',1,2,4,'20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceros, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse de los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, para la intimidad y para la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el apartado 2 bis del artículo 33 de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación han de poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando lo prescriban los Estados miembros.'),('k',1,2,4,'20:14','es','(14) Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre las políticas de gestión del tráfico aplicadas por el proveedor del servicio y/o de la red con el que se celebre el contrato. Cuando no exista una competencia efectiva, las autoridades nacionales competentes deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('k',1,2,4,'20:14@B','es','(14 bis) A falta de normas de Derecho comunitario en este ámbito, la legalidad o nocividad de los contenidos, las aplicaciones y los servicios se determinan de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los prestadores de servicios intermediarios, tal como se definen en la misma.'),('k',1,2,4,'33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para atender debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargue de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcione de manera transparente y participe en los mecanismos existentes de consulta de los interesados. Además, podría establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería, sin embargo, permitir la vigilancia sistemática del uso de internet.'),('k',0,2,4,'20','es','Artículo 20 − Contratos'),('k',2,2,4,'2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a una red pública de comunicaciones o a los servicios de comunicaciones electrónicas disponibles al público, los consumidores, y otros usuarios finales que lo soliciten, tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios y/o tal conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('k',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('k',2,2,4,'2021b','es','b) los servicios prestados, incluidos, en particular:'),('k',2,2,4,'2021b2','es','- información sobre las políticas de gestión del tráfico aplicadas por el proveedor;'),('k',2,2,4,'2021b3','es','- los niveles mínimos de calidad del servicio que se ofrecen, en particular el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;'),('k',2,2,4,'2021b4','es','- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los métodos para entrar en contacto con dichos servicios;'),('k',2,2,4,'2021b6','es','- cualquier restricción impuesta por el proveedor en cuanto a la utilización del equipo terminal suministrado;'),('k',2,2,4,'2021c','es','c) cuando exista tal obligación con arreglo al artículo 25, las opciones del abonado en cuanto a la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('k',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('k',2,2,4,'2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:'),('k',2,2,4,'2021e0','es','- las condiciones de duración mínima del contrato en relación con las promociones,'),('k',2,2,4,'2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('k',2,2,4,'2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('k',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('k',2,2,4,'2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('k',2,2,4,'2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas disponibles al público en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('k',2,2,4,'2022','es','Los Estados miembros también podrán exigir que el contrato incluya asimismo toda información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.'),('k',2,2,4,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia y si se facilita información relativa a la ubicación de los autores de las llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados de cualquier limitación en el acceso a los servicios de urgencia, antes de la celebración del contrato y en caso de cambios en el acceso a los servicios de urgencia.'),('k',2,2,4,'207','es','5. Los Estados miembros garantizarán que los abonados tengan derecho a rescindir sin penalización sus contratos cuando las empresas proveedoras de redes o servicios de comunicaciones electrónicas les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.'),('k',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('k',2,2,4,'212','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación obliguen a las empresas proveedoras de redes o servicios de comunicaciones electrónicas a publicar información transparente, comparable, adecuada y actualizada, según se indica en el Anexo II, sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores y usuarios finales. Las autoridades nacionales de reglamentación podrán especificar requisitos adicionales en relación con la forma de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.'),('k',2,2,4,'213','es','2. Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable con objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, por ejemplo mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan facilitar estas guías o técnicas, en particular cuando no se encuentren disponibles en el mercado con carácter gratuito o a un precio razonable. La información publicada por las empresas proveedoras de redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o facilitar de estas guías interactivas o técnicas similares.'),('k',2,2,4,'2141','es','3. Los Estados miembros garantizarán que las autoridades nacionales de reglamentación están habilitadas para obligar a las empresas proveedoras de servicios de comunicaciones electrónicas, entre otras cosas, a:'),('k',2,2,4,'2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de conectar la llamada;'),('k',2,2,4,'2141c','es','b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;'),('k',2,2,4,'2141d','es','c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE, y'),('k',2,2,4,'2141e','es','d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios existentes que estén dirigidos a ellos.'),('k',2,2,4,'2142','es','Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('k',2,2,4,'214@A1','es','4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes ofrecerán dicha información en un formato normalizado. La información cubrirá, entre otros, los siguientes aspectos:'),('k',2,2,4,'214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando puedan vulnerar los derechos y libertades de terceros, incluidas las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y'),('k',2,2,4,'214@A1b','es','b) los medios de protección frente a los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('k',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('k',2,2,4,'221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas adoptadas para garantizar un acceso comparable para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('k',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública, incluidos posibles mecanismos de certificación de calidad, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('k',2,2,4,'223','es','3. Para evitar la degradación del servicio y la obstaculización o ralentización del tráfico en las redes, los Estados miembros garantizarán que las autoridades nacionales de reglamentación tienen capacidad de establecer los requisitos mínimos de calidad del servicio exigidos a la empresa o empresas proveedoras de redes públicas de comunicaciones. '),('k',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('k',2,2,4,'2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales competentes tomen todas las medidas necesarias para que:'),('k',2,2,4,'2811a','es','a) los usuarios finales puedan acceder a los servicios y utilizarlos empleando números no geográficos en la Comunidad; y'),('k',2,2,4,'2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('k',2,2,4,'2812','es','Los Estados miembros garantizarán que las autoridades pertinentes puedan exigir a las empresas proveedoras de redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo examen específico de cada caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('k',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('k',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidad), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('k',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en sus decisiones sobre temas relacionados con los derechos de los usuarios finales y de los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público, se tengan debidamente en cuenta los intereses de los consumidores en materia de comunicaciones electrónicas.'),('k',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('k',2,2,4,'332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba facilitarse en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.'),('k',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('k',2,2,4,'341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos derivados de la presente Directiva entre los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('k',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('k',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('k',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('k',1,2,5,'06:26@B','es','(26 bis) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución maliciosa de códigos, los ataques de denegación de servicio y los daños a los sistemas informáticos y de comunicación electrónica.'),('k',1,2,5,'03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('k',1,2,5,'043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un abonado o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, deberá evaluar los riesgos asociados a ella, por ejemplo estableciendo el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad aplicadas), la causa y la extensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los incidentes de seguridad que puedan redundar en riesgo grave para la intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.'),('k',1,2,5,'15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales pertinentes deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('k',1,2,5,'15@A:36@A','es','(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.'),('k',0,2,5,'02','es','Artículo 2 − Definiciones'),('k',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco).'),('k',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('k',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('k',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('k',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas o por un servicio de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('k',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('k',2,2,5,'022e','es','e) trasladado a la Directiva marco (\"llamada\": una conexión establecida por medio de un servicio de comunicaciones electrónicas disponible para el público que permita la comunicación de voz bidireccional.)'),('k',2,2,5,'022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('k',2,2,5,'022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('k',2,2,5,'022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo;'),('k',2,2,5,'022i','es','i) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas de acceso público en la Comunidad.'),('k',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('k',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('k',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('k',2,2,5,'0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas afectado valorará el alcance de la violación, evaluará su gravedad y juzgará si es necesario notificarla al abonado afectado y a la autoridad nacional competente, teniendo en cuenta las normas pertinentes establecidas por la autoridad nacional competente de conformidad con el apartado 3 bis.'),('k',2,2,5,'0432','es','Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas afectado notificará esta violación al abonado afectado y a la autoridad nacional competente sin dilaciones indebidas.'),('k',2,2,5,'0433','es','La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o tomadas por el proveedor respecto a la violación de los datos personales.'),('k',2,2,5,'043@A','es','3 bis. Los Estados miembros se asegurarán de que la autoridad nacional competente pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales al abonado afectado, sobre la forma que debe adoptar dicha notificación, así como sobre la manera de llevarla a cabo.'),('k',2,2,5,'044','es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3 y 3 bis, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('k',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('k',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('k',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('k',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('k',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('k',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3, 5 y 6 bis del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible para el público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('k',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('k',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('k',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('k',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('k',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('k',2,2,5,'066@A','es','6 bis. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) n.o 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información.'),('k',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('k',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('k',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información.'),('k',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('k',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('k',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('k',2,2,5,'151@A','es','1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.'),('k',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('k',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('k',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('k',2,2,5,'15@A1','es','1. Los Estados miembros determinarán el régimen de sanciones aplicable en caso de incumplimiento de las disposiciones nacionales adoptadas en aplicación de la presente Directiva y adoptarán todas las medidas necesarias para garantizar su ejecución. Las sanciones serán efectivas, proporcionadas y disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, el <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('k',2,2,5,'15@A2','es','2. Los Estados miembros velarán por que la autoridad nacional competente y, cuando proceda, otros organismos nacionales, tengan potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('k',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales, dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('k',2,2,5,'15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva, y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar recomendaciones, previa consulta a la ENISA, al Grupo de Trabajo del Artículo 29 y a las autoridades de reglamentación pertinentes.'),('k',2,1,3,'0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('k',2,1,3,'0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('k',2,1,3,'084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('k',2,1,3,'084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;'),('k',2,1,3,'084@Ad','es','d) fomentando la inversión y la innovación eficaces en infraestructuras nuevas y mejoradas, también teniendo en cuenta los riesgos de la inversión;'),('k',2,1,3,'084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;'),('k',2,1,3,'084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('k',2,1,3,'0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('k',2,1,3,'0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('k',2,1,3,'084@Aa','en','(a) promoting regulatory predictability;'),('k',2,1,3,'084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('k',2,1,3,'084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting where appropriate infrastructure-based competition;'),('k',2,1,3,'084@Ad','en','(d) promoting efficient investment and innovation in new and enhanced infrastructures including by taking into account investment risks;'),('k',2,1,3,'084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;'),('k',2,1,3,'084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.'),('k',2,1,3,'0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('k',2,1,3,'0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('k',2,1,3,'0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('k',2,1,3,'0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('k',2,1,3,'0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('k',2,1,3,'0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('k',2,1,3,'0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones;'),('k',2,1,3,'084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('k',2,1,3,'084@Aa','es','a) promoviendo un entorno regulador previsible;'),('k',2,1,3,'084@Aa','fr','a) promouvoir la prévisibilité réglementaire;'),('k',2,1,3,'084@Ab','fr','b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('k',2,1,3,'084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;'),('k',2,1,3,'084@Ad','fr','d) promouvoir des investissements et des innovations efficaces dans des infrastructures nouvelles et renforcées, notamment en tenant compte des risques d\'investissement;'),('k',2,1,3,'084@Ae','fr','e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;'),('k',2,1,3,'084@Af','fr','f) n\'imposer d\'obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('l',0,1,1,'09','en','Article 9 − Obligation of transparency'),('l',2,1,1,'091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, including traffic management policies, and prices.'),('l',2,1,1,'092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('l',2,1,1,'093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('l',2,1,1,'094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning wholesale network infrastructure access, including unbundled access to the local loop at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('l',2,1,1,'095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). In implementing the provisions of this paragraph, the Commission may be assisted by GERT.'),('l',0,1,1,'12','en','Article 12 − Obligations of access to, and use of, specific network facilities'),('l',2,1,1,'1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('l',2,1,1,'1212','en','Operators may be required inter alia:'),('l',2,1,1,'1212a','en','(a) to give third parties access to specified network elements and/or facilities, including access to network elements which are not active and/or unbundled access to the local loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;'),('l',2,1,1,'1212b','en','(b) to negotiate in good faith with undertakings requesting access;'),('l',2,1,1,'1212c','en','(c) not to withdraw access to facilities already granted;'),('l',2,1,1,'1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;'),('l',2,1,1,'1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('l',2,1,1,'1212f','en','(f) to provide co-location or other forms of associated facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae, towers and other supporting constructions, conduits, masts, manholes and cabinets;'),('l',2,1,1,'1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('l',2,1,1,'1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('l',2,1,1,'1212i','en','(i) to interconnect networks or network facilities;'),('l',2,1,1,'1212j','en','(j) to provide access to associated services such as identity, location and presence service.'),('l',2,1,1,'1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('l',2,1,1,'1221','en','2. When national regulatory authorities are considering the obligations referred in paragraph 1, and in particular when assessing how such obligations would be imposed proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('l',2,1,1,'1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and/or access involved, including the viability of other upstream access products such as access to ducts;'),('l',2,1,1,'1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('l',2,1,1,'1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('l',2,1,1,'1221d','en','(d) the need to safeguard competition in the long term, including through economically efficient infrastructure-based competition;'),('l',2,1,1,'1221e','en','(e) where appropriate, any relevant intellectual property rights;'),('l',2,1,1,'1221f','en','(f) the provision of pan-European services.'),('l',2,1,1,'123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('l',3,1,2,'A1A','en','A. Conditions which may be attached to a general authorisation'),('l',3,1,2,'A1A19','en','19. Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity with the objectives and principles set out in Article 8 of Directive 2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary and proportionate, access by national regulatory authorities to such information needed to verify the accuracy of such disclosure.'),('l',0,1,3,'08','en','Article 8 − Policy objectives and regulatory principles'),('l',2,1,3,'0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('l',2,1,3,'0812','en','Unless otherwise provided for in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('l',2,1,3,'0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('l',2,1,3,'082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('l',2,1,3,'082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('l',2,1,3,'082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector;'),('l',2,1,3,'082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('l',2,1,3,'083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('l',2,1,3,'083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('l',2,1,3,'083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('l',2,1,3,'083d','en','(d) cooperating with each other, with the Commission and GERT so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('l',2,1,3,'0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('l',2,1,3,'0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('l',2,1,3,'0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('l',2,1,3,'0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('l',2,1,3,'0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('l',2,1,3,'0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('l',2,1,3,'0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained;'),('l',2,1,3,'084@A','en','5. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('l',2,1,3,'084@Aa','en','(a) promoting regulatory predictability;'),('l',2,1,3,'084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('l',2,1,3,'084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting, where appropriate, infrastructure-based competition;'),('l',2,1,3,'084@Ad','en','(d) promoting efficient investment and innovation in new and enhanced infrastructures, including by taking into account investment risks;'),('l',2,1,3,'084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;'),('l',2,1,3,'084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting such obligations as soon as such competition exists.'),('l',0,1,3,'09','en','Article 9 − Management of radio frequencies for electronic communications services'),('l',2,1,3,'091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that spectrum allocation used for electronic communications services and issuing general authorisations or individual rights of use of such radio frequencies by competent national authorities are based on objective, transparent, non-discriminatory and proportionate criteria. In doing so, they shall respect relevant international agreements and may take public policy considerations into account.'),('l',2,1,3,'092','en','2. Member States shall promote the harmonisation of the use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('l',2,1,3,'0931','en','3. Unless otherwise provided in the second subparagraph, Member States shall ensure that all types of technology used for electronic communications services may be used in the radio frequency bands, available for electronic communications services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.'),('l',2,1,3,'0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used for electronic communications services where this is necessary to:'),('l',2,1,3,'0932a','en','(a) avoid harmful interference,'),('l',2,1,3,'0932b','en','(b) protect public health against electromagnetic fields,'),('l',2,1,3,'0932b@A','en','(c) ensure technical quality of service,'),('l',2,1,3,'0932c','en','(d) ensure maximisation of radio frequency sharing,'),('l',2,1,3,'0932c@A','en','(e) safeguard efficient use of spectrum, or'),('l',2,1,3,'0932d','en','(f) ensure the fulfilment of a general interest objective in accordance with paragraph 4.'),('l',2,1,3,'0941','en','4. Unless otherwise provided for in the second subparagraph, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands, available for electronic communications services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.'),('l',2,1,3,'0941@A','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.'),('l',2,1,3,'0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined by Member States in conformity with Community law, such as, and not limited to:'),('l',2,1,3,'0942a','en','(a) safety of life,'),('l',2,1,3,'0942b','en','(b) the promotion of social, regional or territorial cohesion,'),('l',2,1,3,'0942c','en','(c) the avoidance of inefficient use of radio frequencies, or'),('l',2,1,3,'0942d','en','(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.'),('l',2,1,3,'0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services. Member States may also extend such a measure in order to fulfil other general interest objectives.'),('l',2,1,3,'095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4, and shall make the results of these reviews public.'),('l',2,1,3,'0961','en','6. Paragraphs 3 and 4 shall apply to spectrum allocated to be used for electronic communications services, general authorisations issued and individual rights of use of radio frequencies granted after ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].).'),('l',2,1,3,'0962','en','Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.'),('l',2,1,3,'097','en','7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.'),('l',1,2,4,'20:12@C','en','(20) In order to address public interest issues with respect to the use of communications services and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and the dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, as well as risks to privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(3) of Directive 2002/22/EC (Universal Service Directive). Such public interest information should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. When required by Member States, the information should also be included in contracts.'),('l',1,2,4,'20:14','en','(22) Given the increasing importance of electronic communications for consumers and businesses, users should be fully informed of the traffic management policies of the service and/or network provider with which they conclude the contract. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under Directive 2002/19/EC (Access Directive) to ensure that users\' access to particular types of content or application is not unreasonably restricted.'),('l',1,2,4,'20:14@B','en','(23) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce)(OJ L 178, 17.7.2000, p. 1.), which, inter alia, contains a \"mere conduit\" rule for intermediary service providers, as defined therein.'),('l',1,2,4,'33:25','en','(39) In order to overcome existing shortcomings in terms of consumer consultation and to appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently of the national regulatory authority and service providers, carry out research into consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholder consultation. Furthermore, a mechanism could be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should, however, not allow for the systematic surveillance of internet usage.'),('l',0,2,4,'20','en','Article 20 − Contracts'),('l',2,2,4,'2021','en','1. Member States shall ensure that, when subscribing to services providing connection to a public communications network and/or publicly available electronic communications services, consumers, and other end-users so requesting, have a right to a contract with an undertaking or undertakings providing such connection and/or services. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('l',2,2,4,'2021a','en','(a) the identity and address of the supplier;'),('l',2,2,4,'2021b','en','(b) the services provided, including in particular,'),('l',2,2,4,'2021b2','en','- information on the provider\'s traffic management policies,'),('l',2,2,4,'2021b3','en','- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities,'),('l',2,2,4,'2021b4','en','- the types of maintenance service offered and customer support services provided, as well as the means of contacting these services,'),('l',2,2,4,'2021b6','en','- any restrictions imposed by the provider on the use of terminal equipment supplied;'),('l',2,2,4,'2021c','en','(c) where an obligation exists under Article 25, the subscriber\'s options as to whether or not to include his or her personal data in a directory, and the data concerned;'),('l',2,2,4,'2021d','en','(d) details of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('l',2,2,4,'2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including:'),('l',2,2,4,'2021e0','en','- conditions regarding minimum contract duration related to promotions,'),('l',2,2,4,'2021e1','en','- any charges related to portability of numbers and other identifiers,'),('l',2,2,4,'2021e2','en','- any charges due on termination of the contract, including cost recovery with respect to terminal equipment;'),('l',2,2,4,'2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('l',2,2,4,'2021g','en','(g) the means of initiating procedures for the settlement of disputes in accordance with Article 34;'),('l',2,2,4,'2021h','en','(h) the type of action that might be taken by the undertaking in reaction to security or integrity incidents or threats and vulnerabilities.'),('l',2,2,4,'2022','en','Member States may also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4)(a) and relevant to the service provided.'),('l',2,2,4,'204','en','2. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed as to whether or not access to emergency services and caller location information is provided. Providers of electronic communications services shall ensure that customers are clearly informed in advance of the conclusion of a contract of any limitation on access to emergency services, and of any change to access to emergency services.'),('l',2,2,4,'207','en','3. Member States shall ensure that subscribers have a right to withdraw from their contract without penalty upon notice of modification to the contractual conditions proposed by the undertakings providing electronic communications networks and/or services. Subscribers shall be given adequate notice, not shorter than one month, of any such modification, and shall be informed at the same time of their right to withdraw, without penalty, from their contract if they do not accept the new conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.'),('l',0,2,4,'21','en','Article 21 − Transparency and publication of information'),('l',2,2,4,'212','en','1. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications networks and/or services to publish transparent, comparable, adequate and up-to-date information, as set out in Annex II, on applicable prices and tariffs and standard terms and conditions in respect of access to, and use of, services provided by them to end-users and consumers. National regulatory authorities may specify additional requirements regarding the form in which such information is published to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.'),('l',2,2,4,'213','en','2. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, for instance by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities may make such guides or techniques available, in particular where they are not available, on the market free of charge or at a reasonable price. Third parties shall have a right to use, free of charge, the information published by undertakings providing electronic communications networks and/or services for the purposes of selling or making available such guides or techniques.'),('l',2,2,4,'2141','en','3. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to inter alia:'),('l',2,2,4,'2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services, national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('l',2,2,4,'2141c','en','(b) inform subscribers of any change to the provider\'s traffic management policies;'),('l',2,2,4,'2141d','en','(c) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned, in accordance with Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications); and'),('l',2,2,4,'2141e','en','(d) regularly inform disabled subscribers of details of products and services designed for them.'),('l',2,2,4,'2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('l',2,2,4,'214@A1','en','4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers, where appropriate. In such a case, that information shall be provided by the relevant public authorities in a standardised format and shall, inter alia, cover the following topics:'),('l',2,2,4,'214@A1a','en','(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related rights, and their legal consequences; and'),('l',2,2,4,'214@A1b','en','(b) the means of protection against risks to personal security, privacy and personal data when using electronic communications services.'),('l',0,2,4,'22','en','Article 22 − Quality of service'),('l',2,2,4,'221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and measures taken to ensure comparable access for disabled end-users. That information shall, on request, be supplied to the national regulatory authority in advance of its publication.'),('l',2,2,4,'222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured and the content, form and manner of the information to be published, including possible quality certification mechanisms, in order to ensure that end-users have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods set out in Annex III may be used.'),('l',2,2,4,'223','en','3. In order to prevent the degradation of service and the hindering or slowing down of traffic over networks, Member States shall ensure that national regulatory authorities are able to set minimum quality of service requirements on an undertaking or undertakings providing public communications networks.'),('l',0,2,4,'28','en','Article 28 − Access to numbers and services'),('l',2,2,4,'2811','en','1. Member States shall ensure that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant national authorities take all necessary steps to ensure that end-users are able to:'),('l',2,2,4,'2811a','en','(a) access and use services using non-geographic numbers within the Community; and'),('l',2,2,4,'2811b','en','(b) access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the ETNS and Universal International Freephone Numbers (UIFN).'),('l',2,2,4,'2812','en','2. Member States shall ensure that the relevant authorities are able to require undertakings providing public communications networks and/or publicly available electronic communications services to block, on a case-by-case basis, access to numbers or services where this is justified by reasons of fraud or misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.'),('l',0,2,4,'33','en','Article 33 − Consultation with interested parties'),('l',2,2,4,'3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers (including, in particular, disabled end-users), manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('l',2,2,4,'3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, due consideration is given to consumer interests in electronic communications.'),('l',2,2,4,'332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('l',2,2,4,'332@A','en','3. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and sectors interested in the promotion of lawful content in electronic communication networks and services. That cooperation may also include coordination of the public interest information to be provided pursuant to Article 21(4)(a) and Article 20(1).'),('l',0,2,4,'34','en','Article 34 − Out-of-court dispute resolution'),('l',2,2,4,'341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services arising under this Directive and relating to the contractual conditions and/or performance of contracts concerning the supply of those networks and/or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('l',2,2,4,'342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('l',2,2,4,'343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('l',2,2,4,'344','en','4. This Article is without prejudice to national court procedures.'),('l',1,2,5,'06:26@B','en','(41) The processing of traffic data to the extent strictly necessary for the purposes of the detection, location and elimination of faults and malfunctions of network and information security, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorised access and malicious code distribution, \"denial of service\" attacks and damage to computer and electronic communication systems.'),('l',1,2,5,'03:28','en','(44) Technological progress allows the development of new applications based on devices for data collection and identification, which could be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefit and thus make a powerful contribution to the internal market, if their use is acceptable to citizens. To achieve this aim, it is necessary to ensure that all fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC (Directive on privacy and electronic communications), including those on security, traffic and location data and on confidentiality, should apply.'),('l',1,2,5,'043:29','en','(47) A breach of security resulting in the loss or compromising of personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, as soon as the provider of publicly available electronic communications service becomes aware that such a breach has occurred, it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and the security measures in place), the cause and extent of the breach, the number of subscribers affected and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities or physical harm). The subscribers concerned by security incidents that could result in a serious risk to their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) should be notified without delay in order to allow them to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected. Notification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.'),('l',1,2,5,'15@A:36','en','(54) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. Competent national authorities and, where appropriate, other relevant national bodies should have sufficient powers and resources to investigate cases of non-compliance effectively, including powers to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('l',1,2,5,'15@A:36@A','en','(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.'),('l',0,2,5,'02','en','Article 2 − Definitions'),('l',2,2,5,'021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC on a common regulatory framework for electronic communications networks and services (Framework Directive) shall apply.'),('l',2,2,5,'022','en','The following definitions shall also apply:'),('l',2,2,5,'022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('l',2,2,5,'022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('l',2,2,5,'022c','en','(c) “location data” means any data processed in an electronic communications network or by an electronic communications service, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('l',2,2,5,'022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('l',2,2,5,'022f','en','(e) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('l',2,2,5,'022g','en','(f) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('l',2,2,5,'022h','en','(g) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient;'),('l',2,2,5,'022i','en','(h) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of a publicly available electronic communications service in the Community.'),('l',0,2,5,'04','en','Article 4 − Security of processing'),('l',2,2,5,'041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('l',2,2,5,'042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('l',2,2,5,'0431','en','3. In the case of a personal data breach, the provider of publicly available electronic communications services shall assess the scope of the personal data breach, evaluate its seriousness and consider whether it is necessary to notify the personal data breach to the competent national authority and subscriber concerned, taking into account the relevant rules set by the competent national authority in accordance with paragraph 4.'),('l',2,2,5,'0432','en','When the personal data breach represents a serious risk for the subscriber\'s privacy, the provider of publicly available electronic communications services shall notify the competent national authority and the subscriber of the breach without undue delay.'),('l',2,2,5,'0433','en','The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and shall recommend measures to mitigate the possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of, and the measures proposed or taken by the provider to address, the personal data breach.'),('l',2,2,5,'043@A','en','4. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances in which notification of personal data breaches by providers of a publicly available electronic communications service is necessary, the format applicable to such notification and the manner in which the notification is to be made.'),('l',2,2,5,'044','en','5. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 4 the Commission may, following consultation with the European Network and Information Security Agency (ENISA), the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning, inter alia, the circumstances, format and procedures applicable to the information and notification requirements referred to in this Article.'),('l',0,2,5,'05','en','Article 5 − Confidentiality of the communications'),('l',2,2,5,'051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('l',2,2,5,'052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('l',2,2,5,'053','en','3. Member States shall ensure that the storing of information, or access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information, in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('l',0,2,5,'06','en','Article 6 − Traffic data'),('l',2,2,5,'061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service shall be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication. This shall be without prejudice to paragraphs 2, 3, 5 and 7 of this Article and Article 15(1).'),('l',2,2,5,'062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('l',2,2,5,'063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his or her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('l',2,2,5,'064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('l',2,2,5,'065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('l',2,2,5,'066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('l',2,2,5,'066@A','en','7. Traffic data may be processed to the extent strictly necessary to ensure network and information security, as defined by Article 4(c) of Regulation (EC) No 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.).'),('l',0,2,5,'14','en','Article 14 − Technical features and standardisation'),('l',2,2,5,'141','en','1 In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('l',2,2,5,'142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services.'),('l',2,2,5,'143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('l',0,2,5,'15','en','Article 15 − Application of certain provisions of Directive 95/46/EC'),('l',2,2,5,'151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('l',2,2,5,'151@A','en','1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.'),('l',2,2,5,'152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('l',2,2,5,'153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('l',0,2,5,'15@A','en','Article 15a − Implementation and enforcement'),('l',2,2,5,'15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. The Member States shall notify those provisions to the Commission by ...(The date referred to in Article 4(1).), and shall notify it without delay of any subsequent amendment affecting them.'),('l',2,2,5,'15@A2','en','2. Member States shall ensure that the competent national authority and, where relevant, other national bodies have the power to order the cessation of the infringements referred to in paragraph 1.'),('l',2,2,5,'15@A3','en','3. Member States shall ensure that the competent national authority and, where relevant, other national bodies have all necessary investigative powers and resources, including the power to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('l',2,2,5,'15@A4','en','4. In order to ensure effective cross-border cooperation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt recommendations, following consultation with ENISA, the Article 29 Working Party and the relevant regulatory authorities.'),('l',0,1,1,'09','fr','Article 9 − Obligations de transparence'),('l',2,1,1,'091','fr','Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation, y compris les politiques de gestion du trafic et les prix.'),('l',2,1,1,'092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('l',2,1,1,'093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('l',2,1,1,'094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès de gros aux infrastructures de réseaux, y compris l\'accès dégroupé à la boucle locale en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('l',2,1,1,'095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive, sont arrêtées en conformité avec la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par le GERT.'),('l',0,1,1,'12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('l',2,1,1,'1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('l',2,1,1,'1212','fr','Les opérateurs peuvent notamment se voir imposer:'),('l',2,1,1,'1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès à des éléments de réseau qui ne sont pas actifs et/ou l\'accès dégroupé à la boucle locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;'),('l',2,1,1,'1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('l',2,1,1,'1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('l',2,1,1,'1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('l',2,1,1,'1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('l',2,1,1,'1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources associées, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes, tours et autres constructions de soutènement, pylônes, des trous de visite et boîtiers;'),('l',2,1,1,'1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('l',2,1,1,'1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('l',2,1,1,'1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('l',2,1,1,'1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, à l\'emplacement et à l\'occupation.'),('l',2,1,1,'1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('l',2,1,1,'1221','fr','2. Lorsqu\'elles examinent les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('l',2,1,1,'1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et/ou d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('l',2,1,1,'1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('l',2,1,1,'1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('l',2,1,1,'1221d','fr','d) la nécessité de préserver la concurrence à long terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficace;'),('l',2,1,1,'1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('l',2,1,1,'1221f','fr','f) la fourniture de services paneuropéens.'),('l',2,1,1,'123','fr','3. Lorsque les autorités réglementaires nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter des normes ou spécifications techniques particulières doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive \"cadre\").'),('l',3,1,2,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale'),('l',3,1,2,'A1A19','fr','19. Obligations de transparence imposées aux entreprises fournissant des services de communications électroniques accessibles au public, pour assurer la connectivité de bout en bout, conformément aux objectifs et principes énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion du trafic et, lorsque cela est nécessaire et proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.'),('l',0,1,3,'08','fr','Article 8 − Objectifs généraux et principes réglementaires'),('l',2,1,3,'0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('l',2,1,3,'0812','fr','Sauf disposition contraire de l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités réglementaires nationales en fassent de même dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, notamment celles destinées à assurer une concurrence effective.'),('l',2,1,3,'0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('l',2,1,3,'082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('l',2,1,3,'082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, les personnes âgées et les personnes ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('l',2,1,3,'082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques;'),('l',2,1,3,'082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('l',2,1,3,'083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('l',2,1,3,'083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('l',2,1,3,'083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('l',2,1,3,'083d','fr','d) en coopérant entre elles ainsi qu\'avec la Commission et le GERT, afin d\'assurer le développement de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('l',2,1,3,'0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('l',2,1,3,'0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('l',2,1,3,'0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('l',2,1,3,'0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('l',2,1,3,'0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('l',2,1,3,'0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, des personnes âgées et des personnes ayant des besoins sociaux spécifiques;'),('l',2,1,3,'0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics.'),('l',2,1,3,'084@A','fr','5. Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et proportionnés, dont les suivants:'),('l',2,1,3,'084@Aa','fr','a) promouvoir la prévisibilité réglementaire;'),('l',2,1,3,'084@Ab','fr','b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('l',2,1,3,'084@Ac','fr','c) préserver la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;'),('l',2,1,3,'084@Ad','fr','d) promouvoir des investissements efficaces et des innovations dans des infrastructures nouvelles et améliorées, notamment en tenant compte des risques d\'investissement;'),('l',2,1,3,'084@Ae','fr','e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;'),('l',2,1,3,'084@Af','fr','f) n\'imposer des obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('l',0,1,3,'09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('l',2,1,3,'091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution du spectre aux fins des services de communications électroniques et l\'octroi des autorisations générales ou des droits individuels d\'utilisation de telles radiofréquences par les autorités nationales compétentes soient fondés sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.'),('l',2,1,3,'092','fr','Les États membres promeuvent l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer que les radiofréquences sont utilisées d\'une manière efficace et effective, et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent conformément à la décision n° 676/2002/CE (décision \"spectre radioélectrique\").'),('l',2,1,3,'0931','fr','3. Sauf disposition contraire du deuxième alinéa, les États membres veillent à ce que tous les types de technologies utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.'),('l',2,1,3,'0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés pour les services de communications électroniques si cela est nécessaire pour:'),('l',2,1,3,'0932a','fr','a) éviter le brouillage préjudiciable,'),('l',2,1,3,'0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,'),('l',2,1,3,'0932b@A','fr','c) assurer la qualité technique du service,'),('l',2,1,3,'0932c','fr','d) optimiser le partage des radiofréquences,'),('l',2,1,3,'0932c@A','fr','e) sauvegarder l\'efficacité de l\'utilisation du spectre, ou'),('l',2,1,3,'0932d','fr','f) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('l',2,1,3,'0941','fr','4. Sauf disposition contraire du deuxième alinéa, les États membres veillent à ce que tous les types de services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.'),('l',2,1,3,'0941@A','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.'),('l',2,1,3,'0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini par les États membres conformément au droit communautaire, tel que notamment, mais pas exclusivement:'),('l',2,1,3,'0942a','fr','a) la sauvegarde de la vie humaine;'),('l',2,1,3,'0942b','fr','b) la promotion de la cohésion sociale, régionale ou territoriale;'),('l',2,1,3,'0942c','fr','c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou'),('l',2,1,3,'0942d','fr','d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.'),('l',2,1,3,'0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être prise que si elle se justifie par la nécessité de protéger des services visant à assurer la sauvegarde de la vie humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.'),('l',2,1,3,'095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4 et rendent publics les résultats de ces réexamens.'),('l',2,1,3,'0961','fr','6. Les paragraphes 3 et 4 s\'appliquent au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales et aux droits individuels d\'utilisation des radiofréquences octroyés après le ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]).'),('l',2,1,3,'0962','fr','Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.'),('l',2,1,3,'097','fr','7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.'),('l',1,2,4,'20:12@C','fr','(20) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient porter sur les infractions au droit d\'auteur, d\'autres utilisations illicites, et la diffusion de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, et contre les risques d\'atteinte à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 3, de la directive 2002/22/CE (directive \"service universel\"). Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Si les États membres l\'exigent, les informations devraient aussi figurer dans les contrats.'),('l',1,2,4,'20:14','fr','(22) Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés des politiques de gestion du trafic appliquées par le fournisseur de service et/ou de réseau avec lequel ils concluent le contrat. En l\'absence de concurrence effective, les autorités réglementaires nationales devraient recourir aux mesures correctives dont elles disposent en vertu de la directive 2002/19/CE (directive \"accès\") afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.'),('l',1,2,4,'20:14@B','fr','(23) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les autres directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\")(JO L 178 du 17.7.2000, p. 1.) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.'),('l',1,2,4,'33:25','fr','(39) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de prendre dûment en compte les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions liées aux consommateurs, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, opérerait dans la transparence et contribuerait aux mécanismes existants de consultation des parties intéressées. De plus, un mécanisme pourrait être mis en place en vue de permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Les éventuelles procédures de coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique de l\'utilisation d\'Internet.'),('l',0,2,4,'20','fr','Article 20 − Contrats'),('l',2,2,4,'2021','fr','1. Les États membres veillent à ce que, lors de la souscription de services fournissant la connexion à un réseau de communications public et/ou de services de communications électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant une telle connexion et/ou de tels services. Le contrat précise, sous une forme claire, détaillée et aisément accessible, au moins les éléments suivants:'),('l',2,2,4,'2021a','fr','a) l\'identité et l\'adresse du fournisseur;'),('l',2,2,4,'2021b','fr','b) les services fournis, y compris notamment:'),('l',2,2,4,'2021b2','fr','- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur,'),('l',2,2,4,'2021b3','fr','- les niveaux minimaux de qualité des services offerts, à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,'),('l',2,2,4,'2021b4','fr','- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services,'),('l',2,2,4,'2021b6','fr','- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;'),('l',2,2,4,'2021c','fr','c) lorsqu\'une obligation existe en vertu de l\'article 25, les possibilités qui s\'offrent à l\'abonné de faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;'),('l',2,2,4,'2021d','fr','d) le détail des prix et des tarifs pratiqués, les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;'),('l',2,2,4,'2021e','fr','e) la durée du contrat et les conditions de renouvellement et d\'interruption des services et du contrat, y compris:'),('l',2,2,4,'2021e0','fr','- les conditions régissant la durée minimale du contrat dans le cadre de promotions,'),('l',2,2,4,'2021e1','fr','- tous frais liés à la portabilité des numéros et autres identifiants,'),('l',2,2,4,'2021e2','fr','- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('l',2,2,4,'2021f','fr','f) les compensations et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('l',2,2,4,'2021g','fr','g) les modalités de lancement des procédures de règlement des litiges conformément à l\'article 34;'),('l',2,2,4,'2021h','fr','h) le type de mesure qu\'est susceptible de prendre l\'entreprise afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('l',2,2,4,'2022','fr','Les États membres peuvent également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.'),('l',2,2,4,'204','fr','2. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné sache clairement si l\'accès aux services d\'urgence est fourni ou non et si les informations relatives à la localisation de l\'appelant sont transmises ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés, avant de conclure un contrat, des restrictions d\'accès aux services d\'urgence et de toute modification de l\'accès aux services d\'urgence.'),('l',2,2,4,'207','fr','3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès lors qu\'ils sont avertis de modifications apportées aux conditions contractuelles proposées par l\'entreprise fournissant des réseaux et/ou des services de communications électroniques. Les abonnés sont avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer leur contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.'),('l',0,2,4,'21','fr','Article 21 − Transparence et publication des informations'),('l',2,2,4,'212','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'exiger des entreprises fournissant des réseaux et/ou services de communications électroniques la publication d\'informations transparentes, comparables, adéquates et actualisées, conformément à l\'annexe II, concernant les prix et les tarifs pratiqués, ainsi que les conditions générales applicables, en ce qui concerne l\'accès aux services fournis par lesdites entreprises aux utilisateurs finals et aux consommateurs et l\'utilisation de ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces informations sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.'),('l',2,2,4,'213','fr','2. Les autorités réglementaires nationales encouragent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de plans alternatifs d\'utilisation, par exemple au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales puissent assurer la disponibilité de ces guides ou techniques, en particulier lorsqu\'ils ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable. Les tiers ont le droit d\'utiliser gratuitement les informations publiées par les entreprises qui fournissent des réseaux et/ou des services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides ou techniques.'),('l',2,2,4,'2141','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à, notamment:'),('l',2,2,4,'2141a','fr','a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('l',2,2,4,'2141c','fr','b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;'),('l',2,2,4,'2141d','fr','c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE (directive \"vie privée et communications téléphoniques\"); et'),('l',2,2,4,'2141e','fr','d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services qui leur sont destinés.'),('l',2,2,4,'2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autorégulation ou de corégulation.'),('l',2,2,4,'214@A1','fr','4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont fournies par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('l',2,2,4,'214@A1a','fr','a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et'),('l',2,2,4,'214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.'),('l',0,2,4,'22','fr','Article 22 − Qualité des services'),('l',2,2,4,'221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises fournissant des réseaux et/ou des services de communications électroniques accessibles au public la publication, à l\'attention des utilisateurs finals, d\'informations comparables, adéquates et actualisées sur la qualité de leurs services et sur les mesures prises pour garantir un accès comparable aux utilisateurs finals handicapés. Ces informations sont fournies, sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('l',2,2,4,'222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure énoncés à l\'annexe III peuvent être utilisés.'),('l',2,2,4,'223','fr','3. Afin de prévenir la dégradation du service et l\'obstruction ou le ralentissement du trafic sur les réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les exigences minimales en matière de qualité de service imposées à une entreprise ou à des entreprises fournissant des réseaux de communications publics.'),('l',0,2,4,'28','fr','Article 28 − Accès aux numéros et aux services'),('l',2,2,4,'2811','fr','1. Les États membres veillent à ce que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, les autorités nationales compétentes prennent toutes les mesures nécessaires pour faire en sorte que les utilisateurs finals puissent:'),('l',2,2,4,'2811a','fr','a) avoir accès aux services utilisant des numéros non géographiques dans la Communauté, et utiliser ces services; et'),('l',2,2,4,'2811b','fr','b) avoir accès à tous les numéros fournis dans la Communauté, y compris ceux des plans nationaux de numérotation des États membres, ceux de l\'ETNS et les numéros universels de libre appel international (UIFN).'),('l',2,2,4,'2812','fr','2. Les États membres veillent à ce que les autorités compétentes soient en mesure d\'exiger des entreprises fournissant des réseaux de communications publics et/ou des services de communications électroniques accessibles au public qu\'elles bloquent au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement ou d\'autres services.'),('l',0,2,4,'33','fr','Article 33 − Consultation des parties intéressées'),('l',2,2,4,'3311','fr','1. Les États membres veillent, selon qu\'il convient, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs (y compris, notamment, des utilisateurs finals handicapés), des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question relative à tous les droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('l',2,2,4,'3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, lorsqu\'elles statuent sur des questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.'),('l',2,2,4,'332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('l',2,2,4,'332@A','fr','3. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 1.'),('l',0,2,4,'34','fr','Article 34 − Règlement extrajudiciaire des litiges'),('l',2,2,4,'341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient disponibles pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, qui résultent de l\'application de la présente directive, en ce qui concerne les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de ces réseaux et/ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges concernant d\'autres utilisateurs finals.'),('l',2,2,4,'342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('l',2,2,4,'343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('l',2,2,4,'344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('l',1,2,5,'06:26@B','fr','(41) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à des fins de détection, de localisation et d\'élimination d\'erreurs et de défaillances du réseau ainsi que de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.'),('l',1,2,5,'03:28','fr','(44) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui pourraient être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE (directive \"vie privée et communications électroniques\"), notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('l',1,2,5,'043:29','fr','(47) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer les risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation, le nombre d\'abonnés concernés et les dommages que les abonnés pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte à l\'intégrité physique). Les abonnés concernés par des incidents touchant à la sécurité susceptibles d\'entraîner des risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à la violation, ainsi que des recommandations à l\'intention des utilisateurs touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.'),('l',1,2,5,'15@A:36','fr','(54) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté exige des compétences de mise en œuvre et d\'exécution efficaces afin d\'encourager le respect des règles. Les autorités nationales compétentes et, le cas échéant, d\'autres organismes nationaux compétents devraient être dotés de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment du pouvoir d\'obtenir toutes les informations utiles dont ils pourraient avoir besoin pour statuer sur les plaintes et infliger des sanctions en cas de non-respect.'),('l',1,2,5,'15@A:36@A','fr','(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.'),('l',0,2,5,'02','fr','Article 2 − Définitions'),('l',2,2,5,'021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") s\'appliquent aux fins de la présente directive.'),('l',2,2,5,'022','fr','Les définitions suivantes sont aussi applicables:'),('l',2,2,5,'022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('l',2,2,5,'022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('l',2,2,5,'022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques ou par un service de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('l',2,2,5,'022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('l',2,2,5,'022f','fr','e) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('l',2,2,5,'022g','fr','f) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('l',2,2,5,'022h','fr','g) “courrier électronique\": tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère;'),('l',2,2,5,'022i','fr','h) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('l',0,2,5,'04','fr','Article 4 − Sécurité des traitements'),('l',2,2,5,'041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('l',2,2,5,'042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('l',2,2,5,'0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public évalue l\'étendue de la violation ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et l\'abonné concerné de la violation en question, compte tenu des règles applicables fixées par l\'autorité nationale compétente conformément au paragraphe 4.'),('l',2,2,5,'0432','fr','Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné de la violation.'),('l',2,2,5,'0433','fr','La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel, et les mesures proposées ou prises par le fournisseur pour y remédier.'),('l',2,2,5,'043@A','fr','4. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles la notification de la violation de données à caractère personnel par le fournisseur d\'un service de communications électroniques accessible au public est nécessaire, le format applicable à cette notification et ses modalités de transmission.'),('l',2,2,5,'044','fr','5. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 4, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA), et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.'),('l',0,2,5,'05','fr','Article 5 − Confidentialité des communications'),('l',2,2,5,'051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('l',2,2,5,'052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('l',2,2,5,'053','fr','3. Les États membres garantissent que le stockage d\'informations ou l\'accès à des informations déjà stockées dans l\'équipement terminal d\'un abonné ou d\'un utilisateur ne soit permis qu\'à condition que l\'abonné ou l\'utilisateur soit muni, dans le respect de la directive 95/46/CE, d\'une information claire et complète, entre autres sur les finalités du traitement, et qu\'il ait le droit de refuser un tel traitement par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('l',0,2,5,'06','fr','Article 6 − Données relatives au trafic'),('l',2,2,5,'061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessible au public sont effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication, sans préjudice des paragraphes 2, 3, 5 et 7 du présent article ainsi que de l\'article 15, paragraphe 1.'),('l',2,2,5,'062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('l',2,2,5,'063','fr','3. Afin de commercialiser des services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('l',2,2,5,'064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('l',2,2,5,'065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('l',2,2,5,'066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('l',2,2,5,'066@A','fr','7. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.).'),('l',0,2,5,'14','fr','Article 14 − Caractéristiques techniques et normalisation'),('l',2,2,5,'141','fr','1. Lors de la mise en œuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('l',2,2,5,'142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en œuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information.'),('l',2,2,5,'143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('l',0,2,5,'15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('l',2,2,5,'151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('l',2,2,5,'151@A','fr','1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.'),('l',2,2,5,'152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('l',2,2,5,'153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('l',0,2,5,'15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('l',2,2,5,'15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. Les États membres notifient ces dispositions à la Commission au plus tard le ...(La date visée à l\'article 4, paragraphe 1.) , et toute modification ultérieure les concernant dans les meilleurs délais.'),('l',2,2,5,'15@A2','fr','2. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux aient le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('l',2,2,5,'15@A3','fr','3. Les États membres veillent à ce que l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment du pouvoir d\'obtenir toute information pertinente dont ils peuvent avoir besoin, afin de surveiller et de contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('l',2,2,5,'15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des recommandations, après consultation de l\'ENISA, du groupe de l\'article 29 et des autorités réglementaires compétentes.'),('l',0,1,1,'09','de','Artikel 9 − Transparenzverpflichtung'),('l',2,1,1,'091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z.B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen – einschließlich Verkehrsabwicklungsstrategien – sowie Tarife, veröffentlichen müssen.'),('l',2,1,1,'092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('l',2,1,1,'093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('l',2,1,1,'094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss an einem bestimmten Standort, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('l',2,1,1,'095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie werden nach dem in Artikel 14 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen. Bei der Anwendung dieses Absatzes kann die Kommission durch die GERT unterstützt werden.'),('l',0,1,1,'12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('l',2,1,1,'1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('l',2,1,1,'1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:'),('l',2,1,1,'1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des Zugangs zu nicht aktiven Netzkomponenten und/oder des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;'),('l',2,1,1,'1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('l',2,1,1,'1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('l',2,1,1,'1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('l',2,1,1,'1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('l',2,1,1,'1212f','de','f) die Verpflichtung, eine gemeinsame Unterbringung (Kollokation) oder andere Formen der gemeinsamen Nutzung zugehöriger Einrichtungen zu ermöglichen, einschließlich der gemeinsamen Nutzung von Leitungsrohren, Gebäuden oder Gebäudezugängen, Antennen, Türmen und anderen Trägerstrukturen, Leerrohren, Masten, Einstiegsschächten und Verteilerkästen;'),('l',2,1,1,'1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('l',2,1,1,'1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('l',2,1,1,'1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('l',2,1,1,'1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten wie einem Identitäts-, Standort- und Präsenzdienst zu gewähren.'),('l',2,1,1,'1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('l',2,1,1,'1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('l',2,1,1,'1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und/oder des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('l',2,1,1,'1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('l',2,1,1,'1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('l',2,1,1,'1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;'),('l',2,1,1,'1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('l',2,1,1,'1221f','de','f) Bereitstellung europaweiter Dienste.'),('l',2,1,1,'123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, können sie technische oder betriebliche Bedingungen festlegen, die vom Betreiber und/oder von den Nutzern dieses Zugangs erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('l',3,1,2,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('l',3,1,2,'A1A19','de','19. Transparenzverpflichtungen für Unternehmen, die der Öffentlichkeit zur Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen des Zugangs zu Diensten und Anwendungen sowie von Verkehrsabwicklungsstrategien und – soweit notwendig und verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.'),('l',0,1,3,'08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('l',2,1,3,'0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('l',2,1,3,'0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung möglichst technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('l',2,1,3,'0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('l',2,1,3,'082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('l',2,1,3,'082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('l',2,1,3,'082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt;'),('l',2,1,3,'082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('l',2,1,3,'083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('l',2,1,3,'083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('l',2,1,3,'083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('l',2,1,3,'083d','de','d) untereinander sowie mit der Kommission und der GERT zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('l',2,1,3,'0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('l',2,1,3,'0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('l',2,1,3,'0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('l',2,1,3,'0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('l',2,1,3,'0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('l',2,1,3,'0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Nutzergruppen, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('l',2,1,3,'0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('l',2,1,3,'084@A','de','5. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Ziele objektive, transparente, nichtdiskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem'),('l',2,1,3,'084@Aa','de','a) die Vorhersehbarkeit der Regulierung fördern;'),('l',2,1,3,'084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('l',2,1,3,'084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den infrastrukturbasierten Wettbewerb fördern;'),('l',2,1,3,'084@Ad','de','d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;'),('l',2,1,3,'084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen.'),('l',2,1,3,'084@Af','de','f) regulatorische ex-ante-Verpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.'),('l',0,1,3,'09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('l',2,1,3,'091','de','1. Die Mitgliedstaaten sorgen für die effiziente Verwaltung der Funkfrequenzen für elektronische Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8, wobei sie gebührend berücksichtigen, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuteilung von Funkfrequenzen für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten durch die zuständigen nationalen Behörden auf objektiven, transparenten, nichtdiskriminierenden und angemessenen Kriterien beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.'),('l',2,1,3,'092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie im Einklang mit der Entscheidung Nr. 2002/676/EG (Frequenzentscheidung).'),('l',2,1,3,'0931','de','3. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die Mitgliedstaaten sicher, dass alle Arten der für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('l',2,1,3,'0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang für elektronische Kommunikationsdienste vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('l',2,1,3,'0932a','de','a) Vermeidung funktechnischer Störungen,'),('l',2,1,3,'0932b','de','b) Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('l',2,1,3,'0932b@A','de','c) Gewährleistung der technischen Dienstqualität,'),('l',2,1,3,'0932c','de','d) Gewährleistung der größtmöglichen gemeinsamen Nutzung der Funkfrequenzen,'),('l',2,1,3,'0932c@A','de','e) Sicherstellung der effizienten Nutzung der Funkfrequenzen oder'),('l',2,1,3,'0932d','de','f) Gewährleistung der Verwirklichung eines Ziels von allgemeinem Interesse gemäß Absatz 4.'),('l',2,1,3,'0941','de','4. Soweit in Unterabsatz 2 nichts anderes vorgesehen ist, stellen die Mitgliedstaaten sicher, dass alle Arten von elektronischen Kommunikationsdiensten in den Funkfrequenzbändern bereitgestellt werden können, die für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzbereichsnutzungsplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.'),('l',2,1,3,'0941@A','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.'),('l',2,1,3,'0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereit- zustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem Ziel von allgemeinem Interesse dienen, das die Mitgliedstaaten im Einklang mit dem Gemeinschaftsrecht festgelegt haben, wie unter anderem'),('l',2,1,3,'0942a','de','a) dem Schutz des menschlichen Lebens,'),('l',2,1,3,'0942b','de','b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,'),('l',2,1,3,'0942c','de','c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder'),('l',2,1,3,'0942d','de','d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.'),('l',2,1,3,'0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.'),('l',2,1,3,'095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('l',2,1,3,'0961','de','6. Die Absätze 3 und 4 gelten für Funkfrequenzen für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach dem ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.'),('l',2,1,3,'0962','de','Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.'),('l',2,1,3,'097','de','7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.'),('l',1,2,4,'20:12@C','de','(20) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, sowie die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 3 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese standardisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.'),('l',1,2,4,'20:14','de','(22) Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer vollständig über die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, informiert werden. Bei einem Mangel an wirksamem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG (Zugangsrichtlinie) zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.'),('l',1,2,4,'20:14@B','de','(23) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von elektronischen Kommunikationsnetzen oder - diensten, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig oder schädlich sind. Die Rahmenrichtlinie und die anderen Einzelrichtlinien berühren nicht die Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt (Richtlinie über den elektronischen Geschäftsverkehr) (ABl. L 178 vom 17.7.2000, S. 1.), die unter anderem eine Vorschrift über die \"reine Durchleitung\" durch Vermittler gemäß der Definition in jener Richtlinie enthält.'),('l',1,2,4,'33:25','de','(39) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen.'),('l',0,2,4,'20','de','Artikel 20 − Verträge'),('l',2,2,4,'2021','de','1. Die Mitgliedstaaten stellen sicher, dass die Verbraucher und andere Endnutzer, die dies verlangen, bei der Anmeldung zu Diensten, die die Verbindung mit einem öffentlichen Kommunikationsnetz und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten bereitstellen, Anspruch auf einen Vertrag mit dem Unternehmen oder den Unternehmen haben, die derartige Dienste und/oder Verbindungen bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('l',2,2,4,'2021a','de','a) Name und Anschrift des Anbieters;'),('l',2,2,4,'2021b','de','b) die angebotenen Dienste, darunter insbesondere'),('l',2,2,4,'2021b2','de','- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;'),('l',2,2,4,'2021b3','de','- angebotenes Mindestniveau der Dienstqualität, einschließlich der Frist bis zum erstmaligen Anschluss sowie gegebenenfalls anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;'),('l',2,2,4,'2021b4','de','- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Mittel zur Kontaktaufnahme mit diesen Diensten;'),('l',2,2,4,'2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;'),('l',2,2,4,'2021c','de','c) wenn eine Verpflichtung nach Artikel 25 besteht, die Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('l',2,2,4,'2021d','de','d) Einzelheiten über Preise und Tarife, einschließlich der Angabe, mit welchen Mitteln aktuelle Informationen über alle anwendbaren Tarife und Wartungsentgelte eingeholt werden können, der angebotenen Zahlungsmodalitäten und der durch die Zahlungsmodalität bedingten Kostenunterschiede;'),('l',2,2,4,'2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und des Vertragsverhältnisses einschließlich'),('l',2,2,4,'2021e0','de','- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;'),('l',2,2,4,'2021e1','de','- der Entgelte für die Übertragbarkeit von Nummern und anderen Teilnehmerkennungen;'),('l',2,2,4,'2021e2','de','- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer Kostenanlastung für Endeinrichtungen;'),('l',2,2,4,'2021f','de','f) etwaige Entschädigungs- und Erstattungsregelungen bei Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('l',2,2,4,'2021g','de','g) die Mittel zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('l',2,2,4,'2021h','de','h) die Arten von Maßnahmen, mit denen das Unternehmen auf Sicherheits- oder Integritätsverletzungen oder auf Bedrohungen und Schwachstellen reagieren kann.'),('l',2,2,4,'2022','de','Die Mitgliedstaaten können ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4 Buchstabe a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.'),('l',2,2,4,'204','de','2. Die Mitgliedstaaten stellen sicher, dass in Fällen, in denen Verträge zwischen Teilnehmern und Unternehmen, die elektronische Kommunikationsdienste bereitstellen, welche Sprachkommunikation ermöglichen, geschlossen werden, die Teilnehmer klar darüber unterrichtet werden, ob Zugang zu Notdiensten bereitgestellt wird oder nicht und ob Angaben zum Anruferstandort übermittelt werden. Die Anbieter elektronischer Kommunikationsdienste stellen sicher, dass die Kunden vor Vertragsschluss in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden, ebenso wie bei jeder Änderung in Bezug auf den Zugang zu Notrufdiensten.'),('l',2,2,4,'207','de','3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der Bekanntgabe von Änderungen der Vertragsbedingungen, die von den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den Vertrag ohne Zahlung von Vertragsstrafen zu widerrufen. Den Teilnehmern werden diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, angezeigt; gleichzeitig werden sie über ihr Recht unterrichtet, den Vertrag ohne Zahlung von Vertragsstrafen zu widerrufen, wenn sie die neuen Bedingungen nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.'),('l',0,2,4,'21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('l',2,2,4,'212','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden Unternehmen, die öffentliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, ausreichende und aktuelle Informationen nach Anhang II über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen veröffentlicht werden, weitere Anforderungen festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.'),('l',2,2,4,'213','de','2. Die nationalen Regulierungsbehörden fördern die Bereitstellung von vergleichbaren Informationen, beispielsweise durch interaktive Führer oder ähnliche Techniken, um Endnutzer sowie Verbraucher in die Lage zu versetzen, eine unabhängige Bewertung der Kosten alternativer Anwendungen vorzunehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen können, insbesondere wenn diese auf dem Markt nicht kostenlos oder zu einem angemessenen Preis zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Informationen, die von Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher Führer oder Techniken kostenlos zu nutzen.'),('l',2,2,4,'2141','de','3. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden Unternehmen, die elektronische Kommunikationsdienste bereitstellen, verpflichten können, unter anderem'),('l',2,2,4,'2141a','de','a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teilnehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;'),('l',2,2,4,'2141c','de','b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten;'),('l',2,2,4,'2141d','de','c) gemäß Artikel 12 der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und'),('l',2,2,4,'2141e','de','d) behinderte Teilnehmer regelmäßig über Einzelheiten von für sie bestimmten Produkten und Diensten zu unterrichten.'),('l',2,2,4,'2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('l',2,2,4,'214@A1','de','4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in einem solchen Fall von den zuständigen öffentlichen Behörden in einem standardisierten Format geliefert und erstrecken sich unter anderem auf folgende Themen:'),('l',2,2,4,'214@A1a','de','a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie'),('l',2,2,4,'214@A1b','de','b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.'),('l',0,2,4,'22','de','Artikel 22 − Dienstqualität'),('l',2,2,4,'221','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze und/oder -dienste bereitstellen, zur Veröffentlichung vergleichbarer, angemessener und aktueller Endnutzerinformationen über die Qualität ihrer Dienste sowie über die zur Gewährleistung eines vergleichbaren Zugangs für behinderte Endnutzer getroffenen Maßnahmen verpflichten können. Die genannten Informationen sind auf Aufforderung vor ihrer Veröffentlichung der nationalen Regulierungsbehörde vorzulegen.'),('l',2,2,4,'222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich etwaiger Qualitätszertifizierungsmechanismen vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren, zuverlässigen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('l',2,2,4,'223','de','3. Um eine Verschlechterung der Dienste und eine Behinderung oder Verlangsamung des Datenverkehrs in den Netzen zu verhindern, stellen die Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in der Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.'),('l',0,2,4,'28','de','Artikel 28 − Zugang zu Rufnummern und Diensten'),('l',2,2,4,'2811','de','1. Die Mitgliedstaaten stellen sicher, dass die zuständigen nationalen Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass:'),('l',2,2,4,'2811a','de','a) die Endnutzer in der Lage sind, Dienste unter Verwendung geografisch nicht gebundener Nummern in der Gemeinschaft zu erreichen und zu nutzen und'),('l',2,2,4,'2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Rufnummernplänen der Mitgliedstaaten, der Nummern aus dem ETNS sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('l',2,2,4,'2812','de','2. Die Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von den Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und dass die zuständigen Behörden ferner verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.'),('l',0,2,4,'33','de','Artikel 33 − Anhörung Betroffener'),('l',2,2,4,'3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Endnutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('l',2,2,4,'3312','de','Die Mitgliedstaaten stellen insbesondere sicher, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, mit dem gewährleistet wird, dass in ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen die Interessen der Verbraucher bei der elektronischen Kommunikation gebührend berücksichtigt werden.'),('l',2,2,4,'332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('l',2,2,4,'332@A','de','3. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4 Buchstabe a und Artikel 20 Absatz 1 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('l',0,2,4,'34','de','Artikel 34 − Außergerichtliche Streitbeilegung'),('l',2,2,4,'341','de','1. Die Mitgliedstaaten stellen sicher, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitfällen im Zusammenhang mit dieser Richtlinie zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, in Bezug auf die Bedingungen und/oder die Ausführung der Verträge über die Bereitstellung solcher Netze und/oder Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Beilegung von Streitfällen ermöglichen; sie können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitfälle ausweiten, an denen andere Endnutzer beteiligt sind.'),('l',2,2,4,'342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('l',2,2,4,'343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('l',2,2,4,'344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('l',1,2,5,'06:26@B','de','(41) Die Verarbeitung von Verkehrsdaten in dem für die Erkennung, Eingrenzung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.'),('l',1,2,5,'03:28','de','(44) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln könnte. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten abzulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Um dieses Ziel zu erreichen, muss gewährleistet werden, dass sämtliche Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit, zur Anwendung kommen.'),('l',1,2,5,'043:29','de','(47) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken bewerten, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. Teilnehmer, die von Sicherheitsverletzungen betroffen sind, die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten unverzüglich benachrichtigt werden, damit sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.'),('l',1,2,5,'15@A:36','de','(54) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die zuständigen nationalen Behörden und gegebenenfalls andere relevante nationale Stellen sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, einschließlich der Befugnis, alle benötigten Informationen einzuholen, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('l',1,2,5,'15@A:36@A','de','(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.'),('l',0,2,5,'02','de','Artikel 2 − Begriffsbestimmungen'),('l',2,2,5,'021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") auch für diese Richtlinie.'),('l',2,2,5,'022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('l',2,2,5,'022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('l',2,2,5,'022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('l',2,2,5,'022c','de','c) “Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz oder von einem elektronischen Kommunikationsdienst verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('l',2,2,5,'022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('l',2,2,5,'022f','de','e) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('l',2,2,5,'022g','de','f) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('l',2,2,5,'022h','de','g) “elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird;'),('l',2,2,5,'022i','de','h) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('l',0,2,5,'04','de','Artikel 4 − Sicherheit der Verarbeitung'),('l',2,2,5,'041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('l',2,2,5,'042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('l',2,2,5,'0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten bewertet der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste das Ausmaß der Verletzung des Schutzes personenbezogener Daten, schätzt die Schwere der Verletzung ein und prüft, ob es erforderlich ist, die zuständige nationale Behörde und den betroffenen Teilnehmer über die Verletzung unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen zu benachrichtigen.'),('l',2,2,5,'0432','de','Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den Teilnehmer unverzüglich über die Verletzung.'),('l',2,2,5,'0433','de','In der Benachrichtigung des Teilnehmers werden mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen zur Begrenzung der möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener Daten empfohlen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.'),('l',2,2,5,'043@A','de','4. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Regelungen festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.'),('l',2,2,5,'044','de','5. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 4 vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Datenschutzgruppe \"Artikel 29\" und des Europäischen Datenschutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.'),('l',0,2,5,'05','de','Artikel 5 − Vertraulichkeit der Kommunikation'),('l',2,2,5,'051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('l',2,2,5,'052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('l',2,2,5,'053','de','3. Die Mitgliedstaaten stellen sicher, dass die Speicherung von Informationen oder der Zugriff auf Informationen, die bereits im Endgerät eines Teilnehmers oder Nutzers gespeichert sind, nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen u.a. über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugang nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('l',0,2,5,'06','de','Artikel 6 − Verkehrsdaten'),('l',2,2,5,'061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, werden unbeschadet der Absätze 2, 3, 5 und 7 des vorliegenden Artikels und des Artikels 15 Absatz 1 gelöscht oder anonymisiert, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('l',2,2,5,'062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('l',2,2,5,'063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zu widerrufen.'),('l',2,2,5,'064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('l',2,2,5,'065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('l',2,2,5,'066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('l',2,2,5,'066@A','de','7. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) zu gewährleisten.'),('l',0,2,5,'14','de','Artikel 14 − Technische Merkmale und Normung'),('l',2,2,5,'141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('l',2,2,5,'142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft.'),('l',2,2,5,'143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('l',0,2,5,'15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('l',2,2,5,'151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('l',2,2,5,'151@A','de','1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.'),('l',2,2,5,'152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('l',2,2,5,'153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('l',0,2,5,'15@A','de','Artikel 15a − Umsetzung und Durchsetzung'),('l',2,2,5,'15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Die vorgesehenen Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('l',2,2,5,'15@A2','de','2. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde und gegebenenfalls andere nationale Stellen befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('l',2,2,5,'15@A3','de','3. Die Mitgliedstaaten stellen sicher, dass die zuständigen nationalen Regulierungsbehörden und gegebenenfalls andere nationale Stellen über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Befugnis, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('l',2,2,5,'15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Anhörung der ENISA, der Datenschutzgruppe \"Artikel 29\" und der betroffenen Regulierungsbehörden Empfehlungen erlassen.'),('l',0,1,1,'09','es','Artículo 9 − Obligación de transparencia'),('l',2,1,1,'091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, incluidas las políticas de gestión de tráfico, y precios.'),('l',2,1,1,'092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('l',2,1,1,'093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('l',2,1,1,'094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a obligaciones en virtud del artículo 12 en relación con el acceso al por mayor a la infraestructura de la red, incluida la de facilitar el acceso desagregado al bucle local en una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('l',2,1,1,'095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 14, apartado 3. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por el GERT.'),('l',0,1,1,'12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('l',2,1,1,'1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('l',2,1,1,'1212','es','Se podrá imponer a los operadores, entre otras cosas, que:'),('l',2,1,1,'1212a','es','a) concedan acceso a terceros a elementos o a recursos específicos de las redes, incluido el acceso a elementos de las redes que no sean activos o el acceso desagregado al bucle local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;'),('l',2,1,1,'1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;'),('l',2,1,1,'1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('l',2,1,1,'1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('l',2,1,1,'1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('l',2,1,1,'1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones asociadas, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de apoyo, conducciones, mástiles, cámaras subterráneas y distribuidores;'),('l',2,1,1,'1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('l',2,1,1,'1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('l',2,1,1,'1212i','es','i) interconecten redes o los recursos de éstas;'),('l',2,1,1,'1212j','es','j) proporcionen acceso a servicios asociados tales como servicios de identidad, localización y presencia.'),('l',2,1,1,'1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('l',2,1,1,'1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('l',2,1,1,'1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión o acceso de que se trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;'),('l',2,1,1,'1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('l',2,1,1,'1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('l',2,1,1,'1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, incluso a través de la competencia basada en infraestructura eficiente desde el punto de vista económico;'),('l',2,1,1,'1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('l',2,1,1,'1221f','es','f) el suministro de servicios paneuropeos.'),('l',2,1,1,'123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('l',3,1,2,'A1A','es','A. Condiciones que pueden asociarse a una autorización general'),('l',3,1,2,'A1A19','es','19. Obligaciones de transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar la conectividad de extremo a extremo, con arreglo a los objetivos y principios establecidos en el artículo 8 de la Directiva 2001/21/CE (Directiva marco), la revelación de las políticas de gestión del tráfico y, cuando sea necesario y de forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.'),('l',0,1,3,'08','es','Artículo 8 − Objetivos generales y principios reguladores'),('l',2,1,3,'0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('l',2,1,3,'0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('l',2,1,3,'0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('l',2,1,3,'082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('l',2,1,3,'082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('l',2,1,3,'082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas;'),('l',2,1,3,'082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('l',2,1,3,'083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('l',2,1,3,'083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('l',2,1,3,'083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('l',2,1,3,'083d','es','d) cooperando mutuamente, con la Comisión y con el GERT, para garantizar el desarrollo de prácticas reguladoras coherentes y una aplicación coherente de la presente Directiva y de las Directivas específicas.'),('l',2,1,3,'0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('l',2,1,3,'0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('l',2,1,3,'0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('l',2,1,3,'0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('l',2,1,3,'0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('l',2,1,3,'0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('l',2,1,3,'0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones;'),('l',2,1,3,'084@A','es','5. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('l',2,1,3,'084@Aa','es','a) promoviendo un entorno regulador previsible;'),('l',2,1,3,'084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('l',2,1,3,'084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo, cuando sea posible, la competencia basada en las infraestructuras;'),('l',2,1,3,'084@Ad','es','d) fomentando la inversión eficiente y la innovación en infraestructuras nuevas y mejoradas, incluso teniendo en cuenta los riesgos de inversión;'),('l',2,1,3,'084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;'),('l',2,1,3,'084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('l',0,1,3,'09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('l',2,1,3,'091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución de frecuencias utilizadas para los servicios de comunicaciones electrónicas y la concesión de autorizaciones generales o derechos individuales de uso de estas radiofrecuencias por las autoridades nacionales competentes se basen en criterios objetivos, transparentes, no discriminatorios y proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.'),('l',2,1,3,'092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la Decisión no 676/2002/CE (Decisión sobre el espectro radioeléctrico).'),('l',2,1,3,'0931','es','3. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que se pueda utilizar todo tipo de tecnología utilizada para los servicios de comunicaciones electrónicas en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.'),('l',2,1,3,'0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('l',2,1,3,'0932a','es','a) evitar interferencias perjudiciales,'),('l',2,1,3,'0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,'),('l',2,1,3,'0932b@A','es','c) asegurar la calidad técnica del servicio,'),('l',2,1,3,'0932c','es','d) garantizar un uso compartido máximo de las radiofrecuencias,'),('l',2,1,3,'0932c@A','es','e) salvaguardar el uso eficiente del espectro, o'),('l',2,1,3,'0932d','es','f) garantizar el logro de un objetivo de interés general de conformidad con el apartado 4.'),('l',2,1,3,'0941','es','4. A menos que en el párrafo segundo se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con su plan nacional de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.'),('l',2,1,3,'0941@A','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.'),('l',2,1,3,'0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de objetivos de interés general definidos por los Estados miembros con arreglo al Derecho comunitario, tales como (aunque no sólo):'),('l',2,1,3,'0942a','es','a) la seguridad de la vida,'),('l',2,1,3,'0942b','es','b) la promoción de la cohesión social, regional o territorial,'),('l',2,1,3,'0942c','es','c) la evitación del uso ineficiente de las radiofrecuencias, o'),('l',2,1,3,'0942d','es','d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.'),('l',2,1,3,'0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.'),('l',2,1,3,'095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('l',2,1,3,'0961','es','6. Los apartados 3 y 4 serán aplicables a las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas después del ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).'),('l',2,1,3,'0962','es','Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.'),('l',2,1,3,'097','es','7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.'),('l',1,2,4,'20:12@C','es','(20) Con el fin de abordar cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceras personas, las autoridades nacionales competentes deben estar facultadas para generar y obtener la difusión, con la ayuda de proveedores, de información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos, la difusión de contenidos nocivos, y consejos y medios para protegerse contra los riesgos para la seguridad personal —que puede, por ejemplo, producirse como consecuencia de la divulgación de información personal en determinadas circunstancias—, así como los riesgos para el derecho a la intimidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 3, de la Directiva 2002/22/CE (Directiva sobre servicio universal). Esta información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación deben poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma en que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando así lo exijan los Estados miembros.'),('l',1,2,4,'20:14','es','(22) Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre las políticas de gestión del tráfico del proveedor del servicio o de la red con el que se celebre el contrato. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE (Directiva sobre acceso) para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('l',1,2,4,'20:14@B','es','(23) En ausencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se considerarán lícitos o nocivos de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con los procedimientos adecuados si los contenidos, las aplicaciones o los servicios son lícitos o nocivos. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior (Directiva sobre el comercio electrónico) (DO L 178 de 17.7.2000, p. 1.), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los intermediarios en la prestación de servicios, tal como se definen en la misma.'),('l',1,2,4,'33:25','es','(39) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, podría establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. Ninguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debe sin embargo permitir la vigilancia sistemática del uso de Internet.'),('l',0,2,4,'20','es','Artículo 20 − Contratos'),('l',2,2,4,'2021','es','1. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a una red pública de comunicaciones o a los servicios de comunicaciones electrónicas disponibles al público, los consumidores, y otros usuarios finales que lo soliciten, tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tal conexión o tales servicios. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('l',2,2,4,'2021a','es','a) la identidad y dirección del suministrador;'),('l',2,2,4,'2021b','es','b) los servicios prestados, incluidos en particular:'),('l',2,2,4,'2021b2','es','- información sobre las políticas de gestión del tráfico del proveedor;'),('l',2,2,4,'2021b3','es','- los niveles mínimos de calidad de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;'),('l',2,2,4,'2021b4','es','- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los medios para entrar en contacto con dichos servicios;'),('l',2,2,4,'2021b6','es','- cualquier restricción impuesta por el proveedor en cuanto a las posibilidades de utilizar el equipo terminal suministrado;'),('l',2,2,4,'2021c','es','c) cuando exista tal obligación con arreglo al artículo 25, la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('l',2,2,4,'2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('l',2,2,4,'2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos:'),('l',2,2,4,'2021e0','es','- las condiciones de duración mínima del contrato en relación con las promociones,'),('l',2,2,4,'2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('l',2,2,4,'2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida la recuperación de costes relacionada con los equipos terminales;'),('l',2,2,4,'2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('l',2,2,4,'2021g','es','g) el modo de iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('l',2,2,4,'2021h','es','h) los tipos de medidas que podría tomar la empresa en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('l',2,2,4,'2022','es','Los Estados miembros también podrán exigir que el contrato incluya asimismo cualquier información que pueda ser facilitada por las autoridades públicas pertinentes sobre el uso de las redes y servicios de comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, así como sobre los medios de protección frente a riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.'),('l',2,2,4,'204','es','2. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de emergencia y si se ofrece información relativa a la ubicación de los autores de las llamadas. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato, de cualquier restricción o cambio en el acceso a los servicios de emergencia.'),('l',2,2,4,'207','es','3. Los Estados miembros garantizarán que los abonados tengan derecho a rescindir sin penalización sus contratos cuando las empresas proveedoras de redes o servicios de comunicaciones electrónicas les notifiquen propuestas de modificación de las condiciones contractuales. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización sus contratos en caso de no aceptación de las nuevas condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.'),('l',0,2,4,'21','es','Artículo 21 − Transparencia y publicación de información'),('l',2,2,4,'212','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación estén facultadas para obligar a las empresas proveedoras de redes o servicios de comunicaciones electrónicas a que publiquen información transparente, comparable, adecuada y actualizada según se indica en el anexo II, sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores y usuarios finales. Las autoridades nacionales de reglamentación podrán especificar los requisitos adicionales en relación con la forma de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.'),('l',2,2,4,'213','es','2. Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable con objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, por ejemplo, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan facilitar estas guías o técnicas, en particular cuando no se encuentren disponibles en el mercado con carácter gratuito o a un precio razonable. La información publicada por las empresas proveedoras de redes o servicios de comunicaciones electrónicas podrá ser utilizada gratuitamente por terceros, con el fin de vender o permitir la utilización de estas guías o técnicas.'),('l',2,2,4,'2141','es','3. Los Estados miembros garantizarán que las autoridades nacionales de reglamentación están habilitadas para obligar a las empresas proveedores de servicios de comunicaciones electrónicas, entre otras cosas, a:'),('l',2,2,4,'2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;'),('l',2,2,4,'2141c','es','b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;'),('l',2,2,4,'2141d','es','c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas); e'),('l',2,2,4,'2141e','es','d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios dirigidos a ellos.'),('l',2,2,4,'2142','es','Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('l',2,2,4,'214@A1','es','4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes facilitarán dicha información en un formato estandarizado. La información cubrirá, entre otros, los siguientes aspectos:'),('l',2,2,4,'214@A1a','es','a) los usos más comunes de los servicios de comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, en particular cuando ello atente contra los derechos y libertades de terceros, incluyendo las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y'),('l',2,2,4,'214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('l',0,2,4,'22','es','Artículo 22 − Calidad del servicio'),('l',2,2,4,'221','es','1. los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas adoptadas para garantizar un acceso comparable para los usuarios finales con discapacidad. Dicha información se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('l',2,2,4,'222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública, incluidos posibles mecanismos de certificación de calidad, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('l',2,2,4,'223','es','3. Para evitar la degradación del servicio y la obstaculización o ralentización del tráfico en las redes, los Estados miembros garantizarán que las autoridades nacionales de reglamentación estén facultadas para establecer unos requisitos mínimos de calidad del servicio a la empresa o empresas proveedoras de redes públicas de comunicaciones.'),('l',0,2,4,'28','es','Artículo 28 − Acceso a números y servicios'),('l',2,2,4,'2811','es','1. Los Estados miembros velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido por motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por que las autoridades nacionales competentes tomen todas las medidas necesarias para que los usuarios finales puedan:'),('l',2,2,4,'2811a','es','a) tener acceso y recurrir a los servicios utilizando números no geográficos en la Comunidad; y'),('l',2,2,4,'2811b','es','b) tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del ETNS y los Números Universales Internacionales de Llamada Gratuita (UIFN).'),('l',2,2,4,'2812','es','2. Los Estados miembros garantizarán que las autoridades pertinentes puedan exigir a las empresas proveedoras de redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo examen específico de cada caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.'),('l',0,2,4,'33','es','Artículo 33 − Consulta con las partes interesadas'),('l',2,2,4,'3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales, los consumidores (incluidos, particularmente, los usuarios finales con discapacidad), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('l',2,2,4,'3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en sus decisiones sobre temas relacionados con los derechos de los usuarios finales y de los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('l',2,2,4,'332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('l',2,2,4,'332@A','es','3. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba ofrecerse en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 1.'),('l',0,2,4,'34','es','Artículo 34 − Resolución extrajudicial de litigios'),('l',2,2,4,'341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos entre los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas derivados de la presente Directiva y que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('l',2,2,4,'342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('l',2,2,4,'343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('l',2,2,4,'344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('l',1,2,5,'06:26@B','es','(41) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, asegurando la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución de códigos maliciosos, los ataques de \"denegación de servicio\" y los daños a los sistemas informáticos y de comunicación electrónica.'),('l',1,2,5,'03:28','es','(44) El progreso tecnológico permite desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que podrían ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) emplean radiofrecuencias para capturar datos procedentes de etiquetas dotadas de una identificación única, pudiendo luego transferirse estos datos a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para lograr este objetivo, es necesario velar por la protección de sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('l',1,2,5,'043:29','es','(47) Una violación de la seguridad que implique la pérdida de datos personales de un abonado o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y perjuicios sociales, incluida la usurpación de la identidad. Por consiguiente, tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, debe evaluar los riesgos asociados a ella, por ejemplo determinando el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad existentes), la causa y la dimensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, los daños materiales). Se debe notificar inmediatamente a los abonados afectados los incidentes de seguridad que puedan ocasionar un riesgo grave para su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para la reputación), para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor para resolver la violación, así como recomendaciones para los usuarios afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.'),('l',1,2,5,'15@A:36','es','(54) La necesidad de garantizar un nivel adecuado de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para su cumplimiento. Las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales pertinentes deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluyendo la posibilidad incluida la facultad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('l',1,2,5,'15@A:36@A','es','(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.'),('l',0,2,5,'02','es','Artículo 2 − Definiciones'),('l',2,2,5,'021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco).'),('l',2,2,5,'022','es','Además, a efectos de la presente Directiva se entenderá por:'),('l',2,2,5,'022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('l',2,2,5,'022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('l',2,2,5,'022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas o por un servicio de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('l',2,2,5,'022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('l',2,2,5,'022f','es','e) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('l',2,2,5,'022g','es','f) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('l',2,2,5,'022h','es','g) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo;'),('l',2,2,5,'022i','es','h) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de un servicio de comunicaciones electrónicas de acceso público en la Comunidad.'),('l',0,2,5,'04','es','Artículo 4 − Seguridad del tratamiento'),('l',2,2,5,'041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('l',2,2,5,'042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('l',2,2,5,'0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público afectado deberá valorar el alcance de la violación, evaluar su gravedad y considerar si es necesario notificarla al abonado afectado y a la autoridad nacional competente, teniendo en cuenta las normas pertinentes establecidas por la autoridad nacional competente de conformidad con el apartado 4.'),('l',2,2,5,'0432','es','Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas notificará la violación al abonado y a la autoridad nacional competente sin dilaciones indebidas.'),('l',2,2,5,'0433','es','La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o adoptadas por el proveedor respecto a la violación de los datos personales.'),('l',2,2,5,'043@A','es','4. Los Estados miembros asegurarán que la autoridad nacional competente esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales, sobre el formato que debe adoptar dicha notificación y sobre la manera de llevarla a cabo.'),('l',2,2,5,'044','es','5. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 4, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.'),('l',0,2,5,'05','es','Artículo 5 − Confidencialidad de las comunicaciones'),('l',2,2,5,'051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('l',2,2,5,'052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('l',2,2,5,'053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o el acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, con arreglo a lo dispuesto en la Directiva 95/46/CE, en particular sobre los fines del tratamiento de los datos y de que el responsable del tratamiento de los datos le ofrezca el derecho de oponerse a dicho tratamiento. Lo anterior no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el abonado o el usuario.'),('l',0,2,5,'06','es','Artículo 6 − Datos de tráfico'),('l',2,2,5,'061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3, 5 y 7 del presente artículo y en el artículo 15, apartado 1, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible para el público se eliminarán o harán anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('l',2,2,5,'062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('l',2,2,5,'063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('l',2,2,5,'064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('l',2,2,5,'065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('l',2,2,5,'066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('l',2,2,5,'066@A','es','7. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.).'),('l',0,2,5,'14','es','Artículo 14 − Características técnicas y normalización'),('l',2,2,5,'141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('l',2,2,5,'142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información.'),('l',2,2,5,'143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('l',0,2,5,'15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('l',2,2,5,'151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('l',2,2,5,'151@A','es','1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.'),('l',2,2,5,'152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('l',2,2,5,'153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('l',0,2,5,'15@A','es','Artículo 15 bis − Aplicación y cumplimiento'),('l',2,2,5,'15@A1','es','1. Los Estados miembros determinarán el régimen de sanciones aplicable en caso de incumplimiento de las disposiciones nacionales adoptadas en virtud de la presente Directiva y adoptarán todas las medidas necesarias para garantizar su aplicación. Las sanciones que se prevean serán efectivas, proporcionadas y disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, el ...(Fecha a que hace referencia el artículo 4, apartado 1.) y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('l',2,2,5,'15@A2','es','2. Los Estados miembros velarán por que la autoridad nacional competente y, cuando proceda, otros organismos nacionales, tengan potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('l',2,2,5,'15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales competentes y, cuando proceda, otros organismos nacionales, dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la facultad de obtener cualquier información pertinente que pudieran necesitar para supervisar y aplicar las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('l',2,2,5,'15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones nacionales adoptadas de conformidad con la presente Directiva, y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar recomendaciones, previa consulta a la ENISA, al Grupo de Trabajo del Artículo 29 y a las autoridades de reglamentación pertinentes.');
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INSERT INTO `tp_three_texts` VALUES ('j','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','es','Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE, a los reguladores pertinentes y, cuando proceda, a ENISA.','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al \'\'\'\'\'grupo \'\'\'\'\'de \'\'\'\'\'trabajo del \'\'\'\'\'artículo 29 \'\'\'\'\'y \'\'\'\'\'a los reguladores \'\'\'\'\'pertinentes.\'\'\'\'\'','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al Grupo de Trabajo \'\'\'\'\'del Artículo \'\'\'\'\'29 \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'las autoridades de reglamentación pertinentes.\'\'\'\'\''),('j','i','k',2,2,5,'04412','04412','04412',NULL,'es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.','<s>La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.</s>'),('j','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'es','','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\'',''),('b','i','l',2,1,1,'093','093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','i','l',2,1,1,'092','092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('j','i','k',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'es','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.','<s>(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.</s>'),('j','i','k',2,2,5,'041@A3','041@A3','041@A3',NULL,'es','- aplicar una política de seguridad con respecto al tratamiento de datos personales;','- <s>aplicar </s>una política de seguridad con respecto al tratamiento de datos personales;','<s>- aplicar una política de seguridad con respecto al tratamiento de datos personales;</s>'),('j','i','k',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','es','(26 ter) El tratamiento de los datos de tráfico con el fin de garantizar la seguridad de las redes y de la información, y en particular garantizar la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos por los proveedores de servicios de seguridad que actúen como responsables del tratamiento de los datos debe considerarse, en circunstancias normales, un tratamiento de en interés legítimo del responsable del tratamiento de los datos en el sentido de la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo evitar el acceso no autorizado a las redes de comunicaciones electrónicas, la distribución maliciosa de códigos y los ataques de denegación de servicio.','(26 ter) El tratamiento de los datos de tráfico con \'\'\'\'\'fines \'\'\'\'\'de <s>garantizar la </s>seguridad de las redes y de la información, \'\'\'\'\'que garantiza \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, permitirá tratar esos \'\'\'\'\'datos <s>debe considerarse, </s>en <s>circunstancias normales, un tratamiento de en </s>interés legítimo del responsable del tratamiento de los datos \'\'\'\'\'a fin \'\'\'\'\'de <s>la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo </s>evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución maliciosa de códigos y \'\'\'\'\'poner fin a \'\'\'\'\'los ataques de denegación de \'\'\'\'\'servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\'','(26 \'\'\'\'\'bis) \'\'\'\'\'El tratamiento de los datos de tráfico \'\'\'\'\'en \'\'\'\'\'la \'\'\'\'\'medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de \'\'\'\'\'seguridad de las redes y de la información, \'\'\'\'\'que garantiza \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, contribuirá a \'\'\'\'\'evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución maliciosa de \'\'\'\'\'códigos, \'\'\'\'\'los ataques de denegación de \'\'\'\'\'servicio y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('j','i','k',2,2,5,'066','066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j','i','k',2,2,5,'0431','0431','0431','0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro y al abonado o a otra persona afectada sin dilaciones indebidas, sin perjuicio de los apartados 3 bis y 3 ter. La notificación al abonado o a otra persona afectada describirá al menos la naturaleza de la violación y los puntos de contacto en los que podrá obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de la violación de los datos personales. La notificación a la autoridad competente describirá, además, las consecuencias de la violación de los datos personales y las medidas propuestas o tomadas por el proveedor para hacer frente a la violación.','3. En caso de violación de \'\'\'\'\'la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de \'\'\'\'\'datos \'\'\'\'\'personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro <s>y al abonado o a otra persona afectada </s>sin dilaciones \'\'\'\'\'indebidas. \'\'\'\'\'La notificación <s>al abonado o </s>a \'\'\'\'\'la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y <s>los puntos de contacto en los que podrá obtenerse más información, y </s>recomendará medidas para atenuar \'\'\'\'\'sus \'\'\'\'\'posibles efectos \'\'\'\'\'negativos. \'\'\'\'\'La notificación a la autoridad competente describirá, además, las consecuencias de la violación <s>de los datos personales </s>y las medidas <s>propuestas o </s>tomadas \'\'\'\'\'al respecto \'\'\'\'\'por el \'\'\'\'\'proveedor.\'\'\'\'\'','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'afectado valorará el alcance \'\'\'\'\'de <s>reglamentación o a </s>la \'\'\'\'\'violación, evaluará su gravedad \'\'\'\'\'y \'\'\'\'\'juzgará si es necesario notificarla \'\'\'\'\'al abonado \'\'\'\'\'afectado \'\'\'\'\'y <s>3 ter. La notificación al abonado o </s>a <s>otra persona afectada describirá al menos </s>la \'\'\'\'\'autoridad nacional competente, teniendo \'\'\'\'\'en \'\'\'\'\'cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>violación de los datos personales. La notificación a la </s>autoridad \'\'\'\'\'nacional \'\'\'\'\'competente <s>describirá, además, las consecuencias </s>de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 3 bis.\'\'\'\'\''),('j','i','k',2,2,5,'022a','022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('j','i','k',2,2,5,'041@B','041@B','041@B',NULL,'es','1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.','1 ter. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y \'\'\'\'\'de servicios de la sociedad de la información, y \'\'\'\'\'podrán formular recomendaciones sobre las mejores prácticas \'\'\'\'\'e indicadores de resultados \'\'\'\'\'con respecto al nivel de seguridad que debería conseguirse con estas medidas.','<s>1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.</s>'),('j','i','k',2,2,5,'041@A1','041@A1','041@A1',NULL,'es','- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;','- \'\'\'\'\'medidas técnicas y organizativas adecuadas para \'\'\'\'\'garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente \'\'\'\'\'legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\'','<s>- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;</s>'),('j','i','k',2,2,5,'065','065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('j','i','k',2,2,5,'143','143','143','143','es','Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán el principio de neutralidad tecnológica.\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('j','i','k',2,2,5,'181','181','181',NULL,'es','A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.','\'\'\'\'\'El ... (Dos \'\'\'\'\'años después \'\'\'\'\'de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo \'\'\'\'\'del \'\'\'\'\'artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.\'\'\'\'\'','<s>A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('j','i','k',2,2,5,'041@A2','041@A2','041@A2',NULL,'es','- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y','- \'\'\'\'\'medidas técnicas y organizativas adecuadas para \'\'\'\'\'proteger \'\'\'\'\'la red y \'\'\'\'\'los \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'su utilización accidental, ilícita \'\'\'\'\'o \'\'\'\'\'no autorizada, \'\'\'\'\'la \'\'\'\'\'interferencia \'\'\'\'\'o <s>alteración accidentales, o </s>la \'\'\'\'\'obstaculización de su funcionamiento \'\'\'\'\'o \'\'\'\'\'disponibilidad;\'\'\'\'\'','<s>- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y</s>'),('j','i','k',2,2,5,'022b','022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('j','i','k',2,2,5,'0433','0433','0433','0433','es','3 ter. La notificación de una violación de los datos personales a un usuario o a otra persona afectada no será necesaria si el proveedor ha probado a satisfacción de la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.','<s>3 ter. </s>La notificación de una violación de \'\'\'\'\'seguridad \'\'\'\'\'a un usuario o a otra persona <s>afectada </s>no será necesaria si el proveedor ha probado a <s>satisfacción de </s>la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.','<s>3 ter. </s>La notificación \'\'\'\'\'al abonado describirá al menos la naturaleza \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violación de los datos personales \'\'\'\'\'y los puntos \'\'\'\'\'de \'\'\'\'\'contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a \'\'\'\'\'la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'describirá, además, \'\'\'\'\'las \'\'\'\'\'consecuencias \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'y \'\'\'\'\'las \'\'\'\'\'medidas \'\'\'\'\'propuestas o tomadas \'\'\'\'\'por \'\'\'\'\'el proveedor respecto a \'\'\'\'\'la violación de <s>seguridad. Unas medidas de protección de estas características convierten </s>los datos \'\'\'\'\'personales.\'\'\'\'\''),('j','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en aplicación \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'ejecución. \'\'\'\'\'Las sanciones \'\'\'\'\'serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el <plazo para la aplicación del acto modificativo> \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('j','i','k',2,2,5,'064','064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('j','i','k',2,2,5,'044',NULL,NULL,'044','es','','','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3 y 3 bis, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('j','i','k',0,2,5,'14','14','14','14','es','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización'),('j','i','k',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la \'\'\'\'\'intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, \'\'\'\'\'en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.','<s>(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.</s>'),('j','i','k',2,2,5,'022e','022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','e) \'\'\'\'\'trasladado a la Directiva marco (\"llamada\": \'\'\'\'\'una conexión establecida por medio de un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponible para el público que permita la comunicación \'\'\'\'\'de voz bidireccional.)\'\'\'\'\''),('j','i','k',2,2,5,'053','053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('j','i','k',2,2,5,'022c','022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('j','i','k',0,2,5,'06','06','06','06','es','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico'),('j','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('j','i','k',0,2,5,'05','05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones'),('j','i','k',0,2,5,'04','04','04','04','es','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento'),('j','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'es','','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\'',''),('j','i','k',2,2,5,'141','141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('j','i','k',2,2,5,'151@B','151@B','151@B',NULL,'es','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles \'\'\'\'\'y los proveedores de servicios de la sociedad de la información \'\'\'\'\'informarán sin demora injustificada a \'\'\'\'\'las autoridades independientes encargadas \'\'\'\'\'de <s>control establecida de conformidad con el artículo 28 de </s>la \'\'\'\'\'protección \'\'\'\'\'de \'\'\'\'\'los datos de \'\'\'\'\'toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad \'\'\'\'\'independiente encargada \'\'\'\'\'de \'\'\'\'\'la protección de los datos \'\'\'\'\'notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.','<s>1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.</s>'),('j','i','k',0,2,5,'15@A','15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento'),('j','i','k',2,2,5,'022d','022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('j','i','k',2,2,5,'061','061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 6 bis \'\'\'\'\'del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('j','i','k',1,2,5,'143:35@B','143:35@B',NULL,NULL,'es','(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>'),('j','i','k',0,2,5,'15','15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('j','i','k',2,2,5,'153','153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('j','i','k',2,2,5,'042','042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('j','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'es','','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\'',''),('j','i','k',2,2,5,'021','021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('j','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('j','i','k',2,2,5,'022f','022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('j','i','k',2,2,5,'0432','0432','0432','0432','es','3 bis. o se exigirá la notificación de una violación de datos personales al abonado o a otra persona afectada si el proveedor de servicios de comunicaciones electrónicas disponibles al público ha demostrado a satisfacción de la autoridad competente que no es razonablemente probable que ocurra ningún perjuicio para los derechos e intereses de los consumidores de resultas de la violación de los datos personales.','\'\'\'\'\'El \'\'\'\'\'proveedor de servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios \'\'\'\'\'a \'\'\'\'\'los consumidores que sea controladora \'\'\'\'\'de \'\'\'\'\'los datos y proveedora de servicios de \'\'\'\'\'la \'\'\'\'\'sociedad de la información, notificarán a sus usuarios de antemano \'\'\'\'\'para \'\'\'\'\'evitar un peligro inminente y directo para \'\'\'\'\'los derechos e intereses de los \'\'\'\'\'consumidores.\'\'\'\'\'','\'\'\'\'\'Cuando \'\'\'\'\'la <s>notificación de una </s>violación de \'\'\'\'\'los \'\'\'\'\'datos personales \'\'\'\'\'represente un grave riesgo para la intimidad del abonado, \'\'\'\'\'el proveedor de \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'afectado notificará esta violación \'\'\'\'\'al \'\'\'\'\'abonado afectado y \'\'\'\'\'a <s>satisfacción de </s>la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'sin dilaciones indebidas.\'\'\'\'\''),('j','i','k',2,2,5,'062','062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('j','i','k',1,2,5,'043:29','043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los usuarios, tal como una pérdida económica, un perjuicio social o una usurpación de la identidad. Por consiguiente, los abonados afectados por tales incidentes de seguridad deben ser notificados sin demora por el proveedor de servicios pertinente de cualquier violación de la seguridad a fin de que puedan adoptar las precauciones necesarias. En particular, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), es esencial que los proveedores de servicios pertinentes lo notifiquen de inmediato a los usuarios de que se trate. Los proveedores notificarán anualmente también una vez al año a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida durante los doce meses anteriores. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los \'\'\'\'\'usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'debe \'\'\'\'\'ser \'\'\'\'\'notificada inmediatamente \'\'\'\'\'por el proveedor de \'\'\'\'\'servicio competente a la autoridad nacional \'\'\'\'\'de \'\'\'\'\'reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado \'\'\'\'\'de \'\'\'\'\'gravedad de \'\'\'\'\'la \'\'\'\'\'violación y exigir, si procede, \'\'\'\'\'a \'\'\'\'\'los proveedores \'\'\'\'\'de \'\'\'\'\'servicios pertinentes \'\'\'\'\'que \'\'\'\'\'notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las \'\'\'\'\'personas directamente afectadas por la violación. Además, \'\'\'\'\'siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), <s>es esencial que </s>los proveedores de servicios pertinentes \'\'\'\'\'deberían informar inmediata y directamente, además \'\'\'\'\'de <s>inmediato </s>a \'\'\'\'\'las autoridades nacionales competentes, a \'\'\'\'\'los usuarios de que se \'\'\'\'\'trata. Por último, los \'\'\'\'\'proveedores notificarán anualmente <s>también una vez al año </s>a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida \'\'\'\'\'en un período determinado. \'\'\'\'\'La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.','(29) Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, \'\'\'\'\'pérdidas económicas sustanciales y \'\'\'\'\'un perjuicio \'\'\'\'\'social, incluida la \'\'\'\'\'usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como \'\'\'\'\'el proveedor de servicios <s>pertinente </s>de \'\'\'\'\'comunicaciones electrónicas disponibles al público se percate de que se ha producido una \'\'\'\'\'violación de la seguridad <s>a fin </s>de \'\'\'\'\'este tipo, deberá evaluar \'\'\'\'\'los \'\'\'\'\'riesgos asociados a ella, por ejemplo estableciendo \'\'\'\'\'el \'\'\'\'\'tipo \'\'\'\'\'de <s>acceso no autorizado al contenido de mensajes electrónicos, a </s>datos \'\'\'\'\'afectados por la violación (incluidos su carácter sensible, su contexto y las medidas \'\'\'\'\'de \'\'\'\'\'seguridad aplicadas), la causa y la extensión \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'de \'\'\'\'\'la seguridad, el número \'\'\'\'\'de \'\'\'\'\'abonados afectados, y el posible perjuicio para los abonados \'\'\'\'\'que se \'\'\'\'\'derive de la \'\'\'\'\'violación \'\'\'\'\'(por ejemplo usurpación \'\'\'\'\'de la \'\'\'\'\'identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los incidentes de \'\'\'\'\'seguridad \'\'\'\'\'que puedan redundar en riesgo grave para \'\'\'\'\'la \'\'\'\'\'intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) deben notificarse inmediatamente a \'\'\'\'\'los \'\'\'\'\'abonados afectados para que puedan adoptar las precauciones necesarias. \'\'\'\'\'La notificación <s>a las autoridades nacionales y a los usuarios </s>debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para <s>proteger a </s>los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('j','i','k',1,2,5,'03:28','03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('j','i','k',2,2,5,'0442','0442','0442',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','es','','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\'','\'\'\'\'\'3 bis. Los Estados miembros se asegurarán de que la autoridad nacional competente pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales al abonado afectado, sobre la forma que debe adoptar dicha notificación, así como sobre la manera de llevarla a cabo.\'\'\'\'\''),('j','i','k',2,2,5,'142','142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('j','i','k',2,2,5,'152','152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('j','i','k',2,2,5,'063','063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('j','i','k',2,2,5,'051','051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('j','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','es','','','\'\'\'\'\'(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.\'\'\'\'\''),('j','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'es','','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\'',''),('j','i','k',2,2,5,'022g','022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('j','i','k',2,2,5,'041@A','041@A','041@A',NULL,'es','1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:','1 bis. Sin perjuicio de lo dispuesto en la Directiva \'\'\'\'\'95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), \'\'\'\'\'estas medidas \'\'\'\'\'incluirán:\'\'\'\'\'','<s>1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:</s>'),('j','i','k',2,2,5,'151','151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('j','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'es','','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\'',''),('j','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'es','','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\'',''),('j','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'es','','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\'',''),('j','i','k',2,2,5,'0434','0434',NULL,NULL,'es','3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('j','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('j','i','k',0,2,5,'18','18','18',NULL,'es','Artículo 18 − Evaluación','Artículo 18 − Evaluación','<s>Artículo 18 − Evaluación</s>'),('j','i','k',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'es','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. \'\'\'\'\'Identifican con un número \'\'\'\'\'los \'\'\'\'\'materiales \'\'\'\'\'que \'\'\'\'\'intervienen en \'\'\'\'\'la \'\'\'\'\'red, \'\'\'\'\'como los ordenadores o los dispositivos móviles inteligentes. <s>En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. </s>Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan \'\'\'\'\'rápidamente, \'\'\'\'\'se plantean algunas cuestiones sobre su \'\'\'\'\'utilización \'\'\'\'\'como datos personales en algunas circunstancias. \'\'\'\'\'Por consiguiente, la Comisión debería realizar un estudio \'\'\'\'\'sobre <s>Protección de </s>las \'\'\'\'\'direcciones IP \'\'\'\'\'y \'\'\'\'\'su utilización y presentar, en su caso, \'\'\'\'\'propuestas \'\'\'\'\'sobre este tema.\'\'\'\'\'','<s>(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.</s>'),('j','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'es','','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\'',''),('j','i','k',0,2,5,'02','02','02','02','es','Artículo 2 − Definiciones','Artículo 2 − Definiciones','Artículo 2 − Definiciones'),('j','i','k',2,2,5,'041','041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('j','i','k',2,2,5,'052','052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('j','i','k',2,2,5,'022i','022i',NULL,'022i','es','i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.','<s>i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.</s>','i) \"violación de los datos \'\'\'\'\'personales\": \'\'\'\'\'violación de la seguridad que \'\'\'\'\'provoque la destrucción, \'\'\'\'\'accidental o ilícita, la <s>destrucción, la </s>pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas \'\'\'\'\'de acceso \'\'\'\'\'público en la Comunidad.'),('j','i','k',2,2,5,'151@A',NULL,NULL,'151@A','es','','','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('j','i','k',2,2,5,'04411','04411','04411',NULL,'es','Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1, 2, 3, \'\'\'\'\'3 \'\'\'\'\'bis y 3 ter, \'\'\'\'\'la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, <s>al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, </s>a las partes interesadas pertinentes y a ENISA, \'\'\'\'\'recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis \'\'\'\'\'y \'\'\'\'\'3 \'\'\'\'\'ter.\'\'\'\'\'','<s>Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.</s>'),('j','i','k',2,2,5,'022','022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:'),('j','i','k',2,2,5,'022h','022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('j','i','k',2,2,5,'066@A','066@A','066@A','066@A','es','6 bis. Los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en la letra c) del artículo 4 del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública de comunicaciones electrónicas o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.','6 bis. \'\'\'\'\'Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los \'\'\'\'\'datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública \'\'\'\'\'o privada \'\'\'\'\'de comunicaciones \'\'\'\'\'electrónicas, un servicio de la sociedad de la información \'\'\'\'\'o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.','6 bis. Los datos de tráfico podrán ser tratados en <s>interés legítimo del responsable del tratamiento de los datos con miras a </s>la \'\'\'\'\'medida estrictamente necesaria \'\'\'\'\'para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) \'\'\'\'\'n.o \'\'\'\'\'460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la \'\'\'\'\'Información.\'\'\'\'\''),('j','i','k',2,1,3,'0942a',NULL,NULL,'0942a','es','','','\'\'\'\'\'a) la seguridad de la vida humana,\'\'\'\'\''),('j','i','k',2,1,3,'0841f','0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('j','i','k',0,1,3,'09','09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('j','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE, la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('j','i','k',3,1,2,'A1A','A1A',NULL,'A1A','es','A. Condiciones que pueden asociarse a una autorización general','<s>A. Condiciones que pueden asociarse a una autorización general</s>','A. Condiciones que pueden asociarse a una autorización general'),('j','i','k',2,1,3,'082d','082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('j','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','es','','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\'','\'\'\'\'\'ba) asegurar la calidad técnica del servicio,\'\'\'\'\''),('j','i','k',2,1,3,'0961','096','096','0961','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de [fecha de transposición de la presente Directiva].','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de \'\'\'\'\'... (Fecha \'\'\'\'\'de transposición de la presente \'\'\'\'\'Directiva.).\'\'\'\'\'','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas \'\'\'\'\'y \'\'\'\'\'a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso de frecuencias concedidas \'\'\'\'\'a partir de \'\'\'\'\'[en función \'\'\'\'\'de <s>transposición de </s>la \'\'\'\'\'fecha de incorporación al Derecho nacional].\'\'\'\'\''),('j','i','k',2,1,3,'0811','0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('j','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'es','c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>'),('j','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.</s>'),('j','i','k',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('j','i','k',2,1,3,'083','083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('j','i','k',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'es','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.','<s>g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.</s>'),('j','i','k',0,1,3,'09@C','09@C','09@C',NULL,'es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('j','i','k',2,1,3,'0942d',NULL,NULL,'0942d','es','','','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('j','i','k',2,1,3,'0932a','0932a','0932a','0932a','es','a) evitar posibles interferencias perjudiciales, en particular para asegurar la calidad técnica del servicio y el uso eficiente de las frecuencias radioeléctricas,','a) evitar posibles interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\'','a) evitar <s>posibles </s>interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\''),('j','i','k',0,1,3,'08','08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores'),('j','i','k',2,1,3,'0932','0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('j','i','k',2,1,3,'097',NULL,NULL,'097','es','','','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('j','i','k',2,1,3,'082c','082c','082c',NULL,'es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como','<s>c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como</s>'),('j','i','k',2,1,3,'0932d','0932d','0932d','0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.','d) realizar un objetivo de interés general de conformidad con el apartado 4.','d) \'\'\'\'\'cumplir \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('j','i','k',2,1,3,'0942c',NULL,NULL,'0942c','es','','','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('j','i','k',2,1,3,'0841e','0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('j','i','k',2,1,3,'082a','082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\'','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('j','i','k',2,1,3,'083d','083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reglamentarias coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'directivas \'\'\'\'\'específicas.'),('j','i','k',2,1,3,'0932b','0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,'),('j','i','k',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, asegurando que el coste del acceso a los recursos tenga debidamente en cuenta los riesgos a que se exponen los inversores y las empresas que se benefician del acceso;','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluido \'\'\'\'\'el \'\'\'\'\'fomento de la inversión compartida, asegurando una adecuada distribución de \'\'\'\'\'los <s>recursos tenga debidamente en cuenta los </s>riesgos \'\'\'\'\'entre el inversor \'\'\'\'\'las empresas que se benefician del \'\'\'\'\'acceso a las nuevas instalaciones;\'\'\'\'\'','d) \'\'\'\'\'fomentando \'\'\'\'\'la inversión <s>orientada al mercado </s>y la innovación \'\'\'\'\'eficaces \'\'\'\'\'en infraestructuras nuevas y mejoradas, \'\'\'\'\'también teniendo \'\'\'\'\'en cuenta los riesgos \'\'\'\'\'de la inversión;\'\'\'\'\''),('j','i','k',2,1,3,'0841c','0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('j','i','k',2,1,3,'092','092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo a los artículos 8 ter y 9 quater de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo <s>a </s>los artículos 8 ter y 9 \'\'\'\'\'quáter \'\'\'\'\'de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los \'\'\'\'\'servicios. A este respecto, actuarán \'\'\'\'\'de \'\'\'\'\'conformidad con lo dispuesto en \'\'\'\'\'la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).'),('j','i','k',2,1,3,'0841a','0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('j','i','k',2,1,3,'0942','0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de \'\'\'\'\'los \'\'\'\'\'objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('j','i','k',2,1,3,'082b','082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('j','i','k',2,1,3,'083a','083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('j','i','k',2,1,3,'0813','0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('j','i','k',2,1,3,'0962',NULL,NULL,'0962','es','','','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('j','i','k',2,1,3,'091','091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de sus obligaciones en el marco del Tratado y, en su caso, de los acuerdos internacionales correspondientes, y podrán tener en cuenta consideraciones de orden público tal como se establecen más adelante.','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales <s>correspondientes, </s>y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\'','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'al artículo 8. \'\'\'\'\'Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y proporcionados. \'\'\'\'\'A \'\'\'\'\'este \'\'\'\'\'respecto, \'\'\'\'\'actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales \'\'\'\'\'pertinentes \'\'\'\'\'y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\''),('j','i','k',2,1,3,'0841g','0841g','0841g',NULL,'es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).</s>'),('j','i','k',2,1,3,'0932c','0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general,','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\'','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('j','i','k',2,1,3,'095','095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.','5. Los Estados miembros \'\'\'\'\'revisarán \'\'\'\'\'periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('j','i','k',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'es','-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;','-a) aplicar el programa de acción <s>estratégico </s>para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;','<s>-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;</s>'),('j','i','k',2,1,3,'0942b',NULL,NULL,'0942b','es','','','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('j','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','es','','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\'','\'\'\'\'\'ca) salvaguardar el uso eficiente de las radiofrecuencias, o\'\'\'\'\''),('j','i','k',2,1,3,'0943','0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('j','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas de ejecución \'\'\'\'\'apropiadas para:','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:</s>'),('j','i','k',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'es','','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\'',''),('j','i','k',2,1,3,'0812','0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar \'\'\'\'\'una reglamentación tecnológicamente neutra \'\'\'\'\'y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('j','i','k',2,1,3,'084@Af','084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('j','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('j','i','k',2,1,3,'0841d','0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('j','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'es','b) armonizar las condiciones impuestas a tales derechos;','b) armonizar las condiciones impuestas a tales derechos;','<s>b) armonizar las condiciones impuestas a tales derechos;</s>'),('j','i','k',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\'','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\''),('j','i','k',2,1,3,'082','082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('j','i','k',2,1,3,'083b','083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('j','i','k',2,1,3,'0841','0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('j','i','k',2,1,3,'0841b','0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('j','i','k',2,1,3,'084@A','084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('j','i','k',2,1,3,'0931','0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas se puedan utilizar todos los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas.','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas <s>se </s>puedan \'\'\'\'\'prestarse \'\'\'\'\'todos los tipos de <s>tecnología utilizada para los </s>servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\'','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que <s>en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas </s>se puedan utilizar todos los tipos de tecnología \'\'\'\'\'empleados en los servicios de comunicaciones electrónicas en las bandas de frecuencia, disponibles \'\'\'\'\'para los servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('j','i','k',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, garantizando un enfoque regulador coherente en los sucesivos períodos de revisiones;','a) promoviendo que pueda predecirse la reglamentación, \'\'\'\'\'mediante la continuidad \'\'\'\'\'de \'\'\'\'\'las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\'','a) promoviendo <s>que pueda predecirse la reglamentación, garantizando </s>un \'\'\'\'\'entorno \'\'\'\'\'regulador \'\'\'\'\'previsible;\'\'\'\'\''),('j','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','es','','','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('j','i','k',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;','e) teniendo debidamente en cuenta la variedad de condiciones en \'\'\'\'\'cuanto a \'\'\'\'\'la competencia y los consumidores que existen en \'\'\'\'\'las distintas regiones geográficas de \'\'\'\'\'los <s>distintos </s>Estados \'\'\'\'\'miembros;\'\'\'\'\''),('j','i','k',2,1,3,'0941','0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas indicados en los cuadros nacionales de atribución de radiofrecuencias. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas \'\'\'\'\'de conformidad con \'\'\'\'\'los cuadros nacionales de atribución de \'\'\'\'\'radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que <s>en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas </s>puedan prestarse todos los tipos de servicios de comunicaciones electrónicas <s>indicados </s>en \'\'\'\'\'las bandas de frecuencia, disponibles para \'\'\'\'\'los \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas de conformidad con su plan nacional de \'\'\'\'\'atribución de \'\'\'\'\'frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de \'\'\'\'\'la UIT.\'\'\'\'\''),('j','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','<s>a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('j','i','k',0,2,4,'34','34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios'),('j','i','k',2,2,4,'2021b2','2021b2','2021b2','2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,','- información sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas \'\'\'\'\'por el \'\'\'\'\'proveedor;\'\'\'\'\''),('j','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'es','','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\'',''),('j','i','k',2,2,4,'216','216',NULL,NULL,'es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('j','i','k',2,2,4,'2021e2','2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;'),('j','i','k',2,2,4,'2821','2821','2821',NULL,'es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.','<s>2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('j','i','k',2,2,4,'2822','2822','2822',NULL,'es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('j','i','k',2,2,4,'2141a','2141a','2141a','2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;','a) \'\'\'\'\'ofrezcer \'\'\'\'\'a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán exigir que dicha información se facilite <s>inmediatamente </s>antes de efectuar la llamada;','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de \'\'\'\'\'conectar \'\'\'\'\'la llamada;'),('j','i','k',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','es','a) sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias legales; y','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, \'\'\'\'\'en particular cuando pueda atentarse contra los derechos y libertades de terceros, \'\'\'\'\'incluidas las infracciones a los derechos de autor y derechos afines, así como sus \'\'\'\'\'consecuencias; \'\'\'\'\'y','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, \'\'\'\'\'en particular cuando puedan vulnerar los derechos y libertades de terceros, \'\'\'\'\'incluidas las infracciones \'\'\'\'\'de \'\'\'\'\'los derechos de autor y derechos afines, así como sus consecuencias \'\'\'\'\'jurídicas; \'\'\'\'\'y'),('j','i','k',2,2,4,'332','332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('j','i','k',2,2,4,'213','213','213','213','es','Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que, cuando tales guías o técnicas similares no estén disponibles en el mercado, de forma gratuita o a un precio razonable, las autoridades nacionales de reglamentación las faciliten, ya sea personalmente o por medio de terceros. Las información sobre tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','\'\'\'\'\'3. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación faciliten estas guías o técnicas, \'\'\'\'\'ya sea personalmente o por medio de \'\'\'\'\'terceros, de forma gratuita o a un precio razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable \'\'\'\'\'con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que las autoridades nacionales de reglamentación puedan facilitar estas \'\'\'\'\'guías o \'\'\'\'\'técnicas, en particular cuando \'\'\'\'\'no \'\'\'\'\'se encuentren \'\'\'\'\'disponibles en el \'\'\'\'\'mercado con carácter gratuito \'\'\'\'\'o a un precio \'\'\'\'\'razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'facilitar de \'\'\'\'\'estas guías interactivas o técnicas similares.'),('j','i','k',2,2,4,'3412','3412','3412',NULL,'es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.</s>'),('j','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'es','','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\'',''),('j','i','k',2,2,4,'344','344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('j','i','k',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.','b) los medios de protección \'\'\'\'\'frente a \'\'\'\'\'los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('j','i','k',2,2,4,'212','212','212','212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación obliguen \'\'\'\'\'a \'\'\'\'\'las empresas proveedoras de redes o \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'a publicar \'\'\'\'\'información transparente, comparable, \'\'\'\'\'adecuada \'\'\'\'\'y \'\'\'\'\'actualizada, según se indica en el Anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables <s>y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, </s>por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores \'\'\'\'\'y \'\'\'\'\'usuarios finales. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>asimismo </s>especificar requisitos adicionales <s>sobre el formato </s>en \'\'\'\'\'relación con la forma \'\'\'\'\'de \'\'\'\'\'publicar \'\'\'\'\'dicha \'\'\'\'\'información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('j','i','k',2,2,4,'2021g','2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('j','i','k',2,2,4,'2021e1','2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y','- todos los gastos relacionados con la conservación del número y otros identificadores, y','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('j','i','k',0,2,4,'22','22','22','22','es','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio'),('j','i','k',2,2,4,'2232','2232','2232',NULL,'es','Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.','Después de haber examinado \'\'\'\'\'estas directrices o medidas \'\'\'\'\'y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución \'\'\'\'\'apropiadas \'\'\'\'\'si considera que \'\'\'\'\'dichas directrices o medidas \'\'\'\'\'pueden obstaculizar el mercado interior. Estas <s>Tales </s>medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.','<s>Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','i','k',2,2,4,'2142','2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.','Si se considera oportuno, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('j','i','k',2,2,4,'2021c','2021c','2021c','2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, las opciones \'\'\'\'\'del abonado \'\'\'\'\'en cuanto a \'\'\'\'\'la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('j','i','k',2,2,4,'2811b','2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y','b) los usuarios finales puedan tener \'\'\'\'\'acceso \'\'\'\'\'a todos los números \'\'\'\'\'proporcionados \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita.\'\'\'\'\''),('j','i','k',2,2,4,'2021b5','2021b5','2021b5',NULL,'es','- el plazo para la conexión inicial, y','- el plazo para la conexión inicial, y','<s>- el plazo para la conexión inicial, y</s>'),('j','i','k',2,2,4,'2141b','2141b','2141b',NULL,'es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;','<s>b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;</s>'),('j','i','k',0,2,4,'28','28','28','28','es','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios'),('j','i','k',2,2,4,'2021f','2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('j','i','k',2,2,4,'2811a','2811a',NULL,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>','a) los usuarios finales puedan \'\'\'\'\'acceder \'\'\'\'\'a los servicios \'\'\'\'\'y utilizarlos empleando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('j','i','k',2,2,4,'222','222','222','222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.','2. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, \'\'\'\'\'incluidos posibles mecanismos de certificación de <s>la </s>calidad, al objeto de garantizar que los usuarios <s>finales, incluidos los usuarios </s>finales <s>con discapacidad, </s>tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'Anexo \'\'\'\'\'III.'),('j','i','k',2,2,4,'333','333',NULL,NULL,'es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('j','i','k',2,2,4,'2021b6','2021b6','2021b6','2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;','- cualquier restricción \'\'\'\'\'impuesta por el proveedor \'\'\'\'\'en cuanto a \'\'\'\'\'la utilización del \'\'\'\'\'equipo terminal \'\'\'\'\'suministrado;\'\'\'\'\''),('j','i','k',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'directrices dirigidas a asegurar \'\'\'\'\'los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE \'\'\'\'\'y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia \'\'\'\'\'con respecto a los intereses de los usuarios y a todas las demás circunstancias \'\'\'\'\'pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\'','<s>(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.</s>'),('j','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'es','','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\'',''),('j','i','k',2,2,4,'3411','3411','3411','341','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán \'\'\'\'\'la disponibilidad de \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios \'\'\'\'\'no resueltos derivados de la presente Directiva entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales \'\'\'\'\'procedimientos \'\'\'\'\'permitan \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y, \'\'\'\'\'en <s>cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En </s>caso justificado, <s>los Estados miembros </s>podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('j','i','k',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','es','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas deben aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la “mera transmisión” para los prestadores de servicios intermediarios, según se definen en ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las autoridades pertinentes.','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva \'\'\'\'\'2002/22/CE debe \'\'\'\'\'aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la \'\'\'\'\'«mera transmisión» \'\'\'\'\'para los prestadores de servicios \'\'\'\'\'intermediarios. \'\'\'\'\'La Directiva \'\'\'\'\'2002/22/CE \'\'\'\'\'no \'\'\'\'\'exige \'\'\'\'\'a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las \'\'\'\'\'fuerzas y cuerpos de seguridad \'\'\'\'\'pertinentes.','(14 \'\'\'\'\'bis) A falta \'\'\'\'\'de normas de Derecho comunitario en este ámbito, \'\'\'\'\'la legalidad o nocividad de \'\'\'\'\'los contenidos, las aplicaciones y los servicios se \'\'\'\'\'determinan \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a <s>las autoridades competentes de </s>los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas \'\'\'\'\'se entienden \'\'\'\'\'sin perjuicio de <s>las disposiciones de </s>la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre \'\'\'\'\'otras cosas, \'\'\'\'\'una norma relativa a la \'\'\'\'\'\"mera transmisión\" \'\'\'\'\'para los prestadores de servicios intermediarios, \'\'\'\'\'tal como \'\'\'\'\'se definen en <s>ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen </s>la \'\'\'\'\'misma.\'\'\'\'\''),('j','i','k',1,2,4,'20:14','20:14','20:14','20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).','(14) <s>Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. </s>Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas por \'\'\'\'\'el proveedor del servicio \'\'\'\'\'y/o \'\'\'\'\'de la red \'\'\'\'\'con \'\'\'\'\'el <s>tipo de contenido, la aplicación o el servicio de </s>que se \'\'\'\'\'celebre el contrato. Cuando no exista una competencia efectiva, \'\'\'\'\'las \'\'\'\'\'autoridades nacionales competentes deben recurrir a \'\'\'\'\'los \'\'\'\'\'mecanismos que prevé \'\'\'\'\'la \'\'\'\'\'Directiva 2002/19/CE para garantizar \'\'\'\'\'que <s>se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir </s>el \'\'\'\'\'acceso \'\'\'\'\'de \'\'\'\'\'los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('j','i','k',2,2,4,'2021','2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios de comunicaciones \'\'\'\'\'electrónicas disponibles al público, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'y otros usuarios finales que lo \'\'\'\'\'soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen \'\'\'\'\'tales servicios \'\'\'\'\'y/o tal \'\'\'\'\'conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('j','i','k',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'es','(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.','(14 quinquies) Dado que \'\'\'\'\'las intervenciones \'\'\'\'\'incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las \'\'\'\'\'directrices u otras \'\'\'\'\'medidas adoptadas por las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.','<s>(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.</s>'),('j','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','es','b) los servicios prestados, incluidos, en particular:','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios \'\'\'\'\'de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita \'\'\'\'\'en \'\'\'\'\'todo el territorio nacional,\'\'\'\'\'','b) los servicios prestados, incluidos, en particular:'),('j','i','k',2,2,4,'204','204',NULL,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'urgencia y si se facilita información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente \'\'\'\'\'informados de cualquier limitación en el acceso a los servicios de urgencia, \'\'\'\'\'antes de la celebración del contrato \'\'\'\'\'y en caso \'\'\'\'\'de \'\'\'\'\'cambios en \'\'\'\'\'el acceso a los servicios de urgencia.'),('j','i','k',2,2,4,'2141','2141','2141','2141','es','Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten \'\'\'\'\'la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedoras \'\'\'\'\'de <s>comunicaciones electrónicas públicas y/o a </s>servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, \'\'\'\'\'a:'),('j','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'es','','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021e','2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('j','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'es','','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\'',''),('j','i','k',2,2,4,'221','221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas \'\'\'\'\'adoptadas \'\'\'\'\'para garantizar un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'reglamentación, \'\'\'\'\'a petición de ésta.'),('j','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'es','','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021b4','2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,','- los tipos de servicio de mantenimiento \'\'\'\'\'ofrecidos \'\'\'\'\'y los servicios de apoyo al cliente \'\'\'\'\'facilitados, \'\'\'\'\'así como los métodos para entrar en contacto con dichos \'\'\'\'\'servicios;\'\'\'\'\''),('j','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'es','','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141c','2141c','2141c','2141c','es','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;','\'\'\'\'\'b) \'\'\'\'\'informar a los abonados de \'\'\'\'\'los cambios que se produzcan en \'\'\'\'\'las \'\'\'\'\'políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('j','i','k',2,2,4,'3311','3311','3311','3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, \'\'\'\'\'según corresponda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan <s>debidamente </s>en cuenta \'\'\'\'\'en la mayor medida posible \'\'\'\'\'las opiniones de los usuarios \'\'\'\'\'finales y \'\'\'\'\'los \'\'\'\'\'consumidores (incluidos, particularmente, los usuarios con discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('j','i','k',2,2,4,'3312','3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan \'\'\'\'\'un mecanismo \'\'\'\'\'de consulta que \'\'\'\'\'garantice \'\'\'\'\'que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público, \'\'\'\'\'se tengan debidamente en cuenta <s>las cuestiones relativas a </s>los \'\'\'\'\'intereses de \'\'\'\'\'los \'\'\'\'\'consumidores en materia de comunicaciones electrónicas.\'\'\'\'\''),('j','i','k',2,2,4,'207','207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','\'\'\'\'\'5. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('j','i','k',2,2,4,'342','342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('j','i','k',2,2,4,'343','343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('j','i','k',2,2,4,'2021a','2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;'),('j','i','k',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de \'\'\'\'\'terceros, \'\'\'\'\'las <s>terceras personas, las </s>autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información \'\'\'\'\'puede \'\'\'\'\'incluir \'\'\'\'\'información \'\'\'\'\'de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse \'\'\'\'\'de \'\'\'\'\'los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, <s>así como </s>para la \'\'\'\'\'intimidad \'\'\'\'\'y \'\'\'\'\'para \'\'\'\'\'la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el <s>artículo 33, </s>apartado \'\'\'\'\'2 bis del artículo 33 \'\'\'\'\'de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en \'\'\'\'\'las sedes electrónicas \'\'\'\'\'de las autoridades públicas nacionales. Las autoridades nacionales de \'\'\'\'\'reglamentación han \'\'\'\'\'de \'\'\'\'\'poder \'\'\'\'\'obligar a los proveedores a difundir esta información \'\'\'\'\'normalizada \'\'\'\'\'a todos sus clientes \'\'\'\'\'en \'\'\'\'\'la forma que dichas autoridades estimen más \'\'\'\'\'conveniente. \'\'\'\'\'La información debe incluirse también en los \'\'\'\'\'contratos cuando lo prescriban los Estados miembros.\'\'\'\'\''),('j','i','k',0,2,4,'20','20','20','20','es','Artículo 20 − Contratos','Artículo 20 − Contratos','Artículo 20 − Contratos'),('j','i','k',2,2,4,'214@A2','214@A2','214@A2',NULL,'es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.','<s>Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.</s>'),('j','i','k',2,2,4,'2141d','2141d','2141d','2141d','es','d) informar a los abonados de su derecho a decidir si incluir o no sus datos personales en una guía y sobre las características de los mismos de conformidad con el artículo 12 de la Directiva sobre la privacidad y las comunicaciones electrónicas; y','d) informar a los abonados de su derecho a <s>decidir si </s>incluir <s>o no </s>sus datos personales en una guía y sobre las características de los \'\'\'\'\'mismos; \'\'\'\'\'y','\'\'\'\'\'c) \'\'\'\'\'informar a los abonados de su derecho a decidir si \'\'\'\'\'incluyen \'\'\'\'\'sus datos personales en una guía y <s>sobre las características de </s>los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'datos de que se trata, de \'\'\'\'\'conformidad con el artículo 12 de la Directiva \'\'\'\'\'2002/58/CE, \'\'\'\'\'y'),('j','i','k',2,2,4,'2021d','2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('j','i','k',2,2,4,'2021b3','2021b3','2021b3','2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,','- los niveles \'\'\'\'\'mínimos \'\'\'\'\'de calidad del \'\'\'\'\'servicio \'\'\'\'\'que se \'\'\'\'\'ofrecen, en particular \'\'\'\'\'el \'\'\'\'\'plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('j','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'es','','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\'',''),('j','i','k',2,2,4,'334','334','334',NULL,'es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, apartado 2.\'\'\'\'\'','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','i','k',2,2,4,'2811','2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para que:'),('j','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'es','','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\'',''),('j','i','k',2,2,4,'2022','2022','2022','2022','es','El contrato incluirá asimismo información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis, y que sean pertinentes para el servicio prestado.','El contrato incluirá asimismo \'\'\'\'\'toda \'\'\'\'\'información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 \'\'\'\'\'bis \'\'\'\'\'y que sean pertinentes para el servicio prestado.','\'\'\'\'\'Los Estados miembros también podrán exigir que el \'\'\'\'\'contrato \'\'\'\'\'incluya \'\'\'\'\'asimismo \'\'\'\'\'toda \'\'\'\'\'información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('j','i','k',2,2,4,'2812','2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, y también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan puedan retener los correspondientes ingresos por interconexión u otros servicios.','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, <s>y </s>también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.','\'\'\'\'\'Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y <s>velar por </s>que en tales \'\'\'\'\'casos \'\'\'\'\'los \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.'),('j','i','k',2,2,4,'2141e','2141e','2141e','2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.','\'\'\'\'\'d) \'\'\'\'\'informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios \'\'\'\'\'existentes \'\'\'\'\'que estén dirigidos a ellos.'),('j','i','k',2,2,4,'214@A1','214@A1','214@A1','214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros \'\'\'\'\'podrán exigir \'\'\'\'\'que las <s>autoridades nacionales de regulación obliguen a las </s>empresas a que se \'\'\'\'\'refiere \'\'\'\'\'el apartado \'\'\'\'\'3 difundan de forma gratuita \'\'\'\'\'información de interés público a los antiguos y nuevos \'\'\'\'\'abonados, cuando proceda. En este caso, las \'\'\'\'\'autoridades públicas competentes ofrecerán dicha información en un formato \'\'\'\'\'normalizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('j','i','k',1,2,4,'33:25','33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para \'\'\'\'\'atender \'\'\'\'\'debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'un mecanismo adecuado \'\'\'\'\'de consulta. \'\'\'\'\'Este mecanismo podría \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se \'\'\'\'\'encargue \'\'\'\'\'de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, \'\'\'\'\'funcione \'\'\'\'\'de manera transparente y \'\'\'\'\'participe \'\'\'\'\'en los mecanismos existentes de consulta de los interesados. Además, \'\'\'\'\'podría \'\'\'\'\'establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debería, \'\'\'\'\'sin \'\'\'\'\'embargo, \'\'\'\'\'permitir la vigilancia sistemática del uso de \'\'\'\'\'internet.\'\'\'\'\''),('j','i','k',2,2,4,'332@A','332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'y otras autoridades competentes \'\'\'\'\'podrán promover \'\'\'\'\'la <s>medida en que proceda, la </s>cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'facilitarse \'\'\'\'\'en aplicación del artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y del artículo 20, apartado 2.'),('j','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','es','','','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('j','i','k',2,2,4,'2021h','2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.','h) los tipos de medidas que podría tomar la empresa que suministra la conexión \'\'\'\'\'a la red pública de comunicaciones \'\'\'\'\'o \'\'\'\'\'a \'\'\'\'\'los servicios \'\'\'\'\'de comunicaciones electrónicas disponibles al público \'\'\'\'\'en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad.\'\'\'\'\''),('j','i','k',2,1,1,'1212h','1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('j','i','k',2,1,1,'1212e','1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('j','i','k',0,1,1,'09','09','09','09','es','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia'),('j','i','k',2,1,1,'1212c','1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('j','i','k',0,2,4,'33','33','33','33','es','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas'),('j','i','k',0,2,4,'21','21','21','21','es','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información'),('j','i','k',2,2,4,'2231','2231','2231','223','es','Para evitar la degradación del servicio y la ralentización del tráfico en las redes, las autoridades nacionales de reglamentación podrán establecer requisitos mínimos de calidad del servicio. Estos requisitos habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán \'\'\'\'\'adoptar directrices para \'\'\'\'\'establecer requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas \'\'\'\'\'habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, \'\'\'\'\'los Estados miembros garantizarán que \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'tienen capacidad de \'\'\'\'\'establecer \'\'\'\'\'los \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio exigidos a la empresa o empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas \'\'\'\'\'de \'\'\'\'\'comunicaciones. \'\'\'\'\''),('j','i','k',2,1,1,'1212b','1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;'),('j','i','k',2,1,1,'1212','1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:','Se podrá imponer a los operadores, entre otras cosas, que:'),('j','i','k',2,1,1,'091','091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y/o el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, incluida cualquier restricciónones al acceso a los servicios y aplicaciones, condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones \'\'\'\'\'al acceso a los servicios y aplicaciones, \'\'\'\'\'políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, <s>incluida cualquier restricciónones al acceso a los servicios y aplicaciones, </s>condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('j','i','k',0,1,1,'12','12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('j','i','k',2,1,1,'1213','1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('j','i','k',2,1,1,'1211','1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('j','i','k',2,1,1,'1212g','1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('j','i','k',2,1,1,'1212a','1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no estén activos y/o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('j','i','k',2,1,1,'1221d','1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;','d) la necesidad de salvaguardar la competencia a largo plazo, \'\'\'\'\'incluso a través de una \'\'\'\'\'la competencia basada en \'\'\'\'\'infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('j','i','k',2,1,1,'1221a','1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'y/o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos <s>anteriores </s>de \'\'\'\'\'acceso previo, \'\'\'\'\'como el acceso a <s>los </s>conductos;'),('j','i','k',2,1,1,'1221e','1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('j','i','k',2,1,1,'095','095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones <s>necesarias </s>del anexo II \'\'\'\'\'que sean necesarias \'\'\'\'\'para adaptarlo a la evolución de \'\'\'\'\'las tecnologías \'\'\'\'\'y \'\'\'\'\'los mercados. Las \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el \'\'\'\'\'procedimiento de reglamentación con control \'\'\'\'\'previsto \'\'\'\'\'en el apartado 3 del artículo 14. \'\'\'\'\'Al \'\'\'\'\'aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('j','i','k',2,1,1,'1212j','1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios \'\'\'\'\'asociados, \'\'\'\'\'como \'\'\'\'\'servicios de \'\'\'\'\'identidad, \'\'\'\'\'ubicación \'\'\'\'\'y <s>capacidad de </s>presencia.'),('j','i','k',2,1,1,'1212i','1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;'),('j','i','k',2,1,1,'1212d','1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('j','i','k',2,1,1,'1221','1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien <s>la conveniencia de imponer </s>las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'cómo se impondrían \'\'\'\'\'dichas obligaciones \'\'\'\'\'para resultar \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'es','','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\'',''),('j','i','k',2,1,1,'123','123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'impongan a un operador obligaciones \'\'\'\'\'relativas al \'\'\'\'\'acceso de conformidad con lo \'\'\'\'\'dispuesto \'\'\'\'\'en el presente artículo, <s>las autoridades nacionales de reglamentación </s>podrán \'\'\'\'\'establecer \'\'\'\'\'condiciones técnicas u operativas \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'proveedores y/o \'\'\'\'\'beneficiarios de \'\'\'\'\'dicho \'\'\'\'\'acceso \'\'\'\'\'cuando ello sea \'\'\'\'\'necesario para garantizar el funcionamiento normal de la red. Las obligaciones \'\'\'\'\'sobre \'\'\'\'\'normas o especificaciones técnicas \'\'\'\'\'especiales deberán ajustarse a \'\'\'\'\'las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j','i','k',2,1,1,'1221b','1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('j','i','k',2,1,1,'1212f','1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'compartición \'\'\'\'\'de \'\'\'\'\'instalaciones conexas, como \'\'\'\'\'conductos, edificios o \'\'\'\'\'entradas \'\'\'\'\'a edificios, \'\'\'\'\'antenas \'\'\'\'\'torres y otras construcciones de soporte, \'\'\'\'\'canalizaciones, \'\'\'\'\'mástiles, bocas de \'\'\'\'\'registro \'\'\'\'\'y \'\'\'\'\'cajetines;\'\'\'\'\''),('j','i','k',2,1,1,'094','094','094','094','es','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. \'\'\'\'\'No \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando <s>se constate que </s>un operador \'\'\'\'\'esté sujeto a obligaciones \'\'\'\'\'en \'\'\'\'\'virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de la \'\'\'\'\'red, incluida la de facilitar el \'\'\'\'\'acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local \'\'\'\'\'en \'\'\'\'\'una ubicación \'\'\'\'\'determinada, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('j','i','k',2,1,1,'1221c','1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes, a la hora de imponer obligaciones en materia de precios de conformidad con el artículo 13, toda inversión pública realizada y los riesgos incurridos al efectuarla;','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'toda inversión pública realizada y los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\'','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'los riesgos incurridos al efectuarla;'),('j','i','k',2,1,1,'1221f','1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.'),('j','i','k',2,1,1,'092','092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j','i','k',2,1,1,'093','093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','i','k',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'es','','\'\'\'\'\'(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.\'\'\'\'\'',''),('b','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'ENISA, al grupo de trabajo del artículo 29 \'\'\'\'\'y a los reguladores pertinentes.','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta a la \'\'\'\'\'ENISA, al Grupo de Trabajo del Artículo 29 \'\'\'\'\'y a \'\'\'\'\'las autoridades de reglamentación \'\'\'\'\'pertinentes.'),('b','i','k',2,2,5,'04412',NULL,'04412',NULL,'es','','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'es','','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\'',''),('b','i','k',2,2,5,'066','066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','i','k',2,2,5,'041@A3',NULL,'041@A3',NULL,'es','','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\'',''),('b','i','k',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','es','','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, permitirá tratar esos datos en interés legítimo del responsable del tratamiento de los datos a fin de evitar el acceso no autorizado y la distribución maliciosa de códigos y poner fin a los ataques de denegación de servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\'','\'\'\'\'\'(26 bis) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución maliciosa de códigos, los ataques de denegación de servicio y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('b','i','k',2,2,5,'0431','043','0431','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación \'\'\'\'\'o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas \'\'\'\'\'afectado valorará el alcance de la violación, evaluará su gravedad y juzgará si es necesario notificarla \'\'\'\'\'al <s>público notificará dicha violación al </s>abonado afectado y a la autoridad nacional \'\'\'\'\'competente, teniendo en cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la </s>autoridad nacional \'\'\'\'\'competente \'\'\'\'\'de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 3 bis.\'\'\'\'\''),('b','i','k',2,2,5,'143','143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\'','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('b','i','k',2,2,5,'065','065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','i','k',2,2,5,'041@B',NULL,'041@B',NULL,'es','','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A1',NULL,'041@A1',NULL,'es','','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\'',''),('b','i','k',2,2,5,'022a','022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','i','k',2,2,5,'041@A2',NULL,'041@A2',NULL,'es','','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\'',''),('b','i','k',2,2,5,'064','064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','i','k',2,2,5,'022b','022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','i','k',2,2,5,'181','181','181',NULL,'es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.','<s>La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('b','i','k',2,2,5,'0433',NULL,'0433','0433','es','','\'\'\'\'\'La notificación de una violación de seguridad a un usuario o a otra persona no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\'','\'\'\'\'\'La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o tomadas por el proveedor respecto a la violación de los datos personales.\'\'\'\'\''),('b','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en aplicación \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'ejecución. \'\'\'\'\'Las sanciones \'\'\'\'\'serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y se referirán al período de la infracción, incluso si se ha corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el \'\'\'\'\'<plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','i','k',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'es','','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\'',''),('b','i','k',2,2,5,'044',NULL,NULL,'044','es','','','\'\'\'\'\'4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2, 3 y 3 bis, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información, al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('b','i','k',0,2,5,'14','14','14','14','es','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización'),('b','i','k',2,2,5,'053','053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.'),('b','i','k',2,2,5,'022e','022e','022e','022e','es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','e) \'\'\'\'\'trasladado a la Directiva marco (\"llamada\": \'\'\'\'\'una conexión establecida por medio de un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponible para el público que permita la comunicación \'\'\'\'\'de voz bidireccional.)\'\'\'\'\''),('b','i','k',0,2,5,'06','06','06','06','es','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico'),('b','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','i','k',2,2,5,'022c','022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','i','k',2,2,5,'151@B',NULL,'151@B',NULL,'es','','\'\'\'\'\'1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\'',''),('b','i','k',0,2,5,'15@A','15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento'),('b','i','k',0,2,5,'05','05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones'),('b','i','k',0,2,5,'04','04','04','04','es','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento'),('b','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'es','','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\'',''),('b','i','k',2,2,5,'141','141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','i','k',2,2,5,'061','061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 6 bis \'\'\'\'\'del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','i','k',2,2,5,'022d','022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','i','k',2,2,5,'042','042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'es','','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\'',''),('b','i','k',0,2,5,'15','15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','i','k',2,2,5,'153','153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','i','k',2,2,5,'021','021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('b','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','i','k',2,2,5,'022f','022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','i','k',2,2,5,'0432',NULL,'0432','0432','es','','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\'','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas afectado notificará esta violación al abonado afectado y a la autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('b','i','k',2,2,5,'062','062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','i','k',1,2,5,'043:29','043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario \'\'\'\'\'u otra persona \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, <s>pérdidas económicas sustanciales y </s>un perjuicio \'\'\'\'\'sustancial para los usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'debe ser notificada \'\'\'\'\'inmediatamente \'\'\'\'\'por el proveedor de servicio competente \'\'\'\'\'a \'\'\'\'\'la autoridad nacional de reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado de gravedad de la violación y exigir, si procede, a \'\'\'\'\'los \'\'\'\'\'proveedores de servicios pertinentes \'\'\'\'\'que \'\'\'\'\'notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las \'\'\'\'\'personas directamente afectadas por la violación. Además, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), los proveedores de servicios pertinentes deberían informar inmediata y directamente, además de a las autoridades nacionales competentes, a los usuarios de que se trata. Por último, los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida en un período determinado. \'\'\'\'\'La notificación \'\'\'\'\'a las autoridades nacionales y a los usuarios \'\'\'\'\'debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para \'\'\'\'\'proteger a \'\'\'\'\'los usuarios afectados.','(29) Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como el proveedor de servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la seguridad de este tipo, deberá evaluar los riesgos asociados a ella, por ejemplo estableciendo el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad aplicadas), la causa y la extensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, daño material). Los \'\'\'\'\'incidentes de seguridad \'\'\'\'\'que puedan redundar en riesgo grave para la intimidad del abonado (por ejemplo usurpación de identidad o fraude, daño material, humillación grave o daño para la reputación) \'\'\'\'\'deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Unas medidas de protección de estas características deben convertir los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\''),('b','i','k',1,2,5,'03:28','03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','i','k',2,2,5,'0442','0442','0442',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','i','k',2,2,5,'063','063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','es','','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\'','\'\'\'\'\'3 bis. Los Estados miembros se asegurarán de que la autoridad nacional competente pueda establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea preciso que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales al abonado afectado, sobre la forma que debe adoptar dicha notificación, así como sobre la manera de llevarla a cabo.\'\'\'\'\''),('b','i','k',2,2,5,'152','152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','i','k',2,2,5,'142','142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('b','i','k',2,2,5,'051','051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','es','','','\'\'\'\'\'(36 bis) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de regulación de dos o más Estados miembros, por ejemplo en la lucha contra los \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deberán definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones equitativas en la Comunidad.\'\'\'\'\''),('b','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'es','','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\'',''),('b','i','k',2,2,5,'022g','022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','i','k',2,2,5,'041@A',NULL,'041@A',NULL,'es','','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\'',''),('b','i','k',2,2,5,'151','151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'es','','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\'',''),('b','i','k',0,2,5,'18','18','18',NULL,'es','Artículo 18 − Revisión','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\'','<s>Artículo 18 − Revisión</s>'),('b','i','k',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'es','','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.\'\'\'\'\'',''),('b','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'es','','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'es','','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\'',''),('b','i','k',0,2,5,'02','02','02','02','es','Artículo 2 − Definiciones','Artículo 2 − Definiciones','Artículo 2 − Definiciones'),('b','i','k',2,2,5,'041','041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','i','k',2,2,5,'066@A',NULL,'066@A','066@A','es','','\'\'\'\'\'6 bis. Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública o privada de comunicaciones electrónicas, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\'','\'\'\'\'\'6 bis. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) n.o 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información.\'\'\'\'\''),('b','i','k',2,2,5,'052','052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'es','','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\'',''),('b','i','k',2,2,5,'04411','0441','04411',NULL,'es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis y 3 ter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\'','<s>4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.</s>'),('b','i','k',2,2,5,'022i',NULL,NULL,'022i','es','','','\'\'\'\'\'i) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('b','i','k',2,2,5,'151@A',NULL,NULL,'151@A','es','','','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('b','i','k',2,2,5,'022h','022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('b','i','k',2,2,5,'022','022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:'),('b','i','k',3,1,2,'A1A','A1A',NULL,'A1A','es','A. Condiciones que pueden asociarse a una autorización general','<s>A. Condiciones que pueden asociarse a una autorización general</s>','A. Condiciones que pueden asociarse a una autorización general'),('b','i','k',0,1,3,'09','09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE, la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\'','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].</s>'),('b','i','k',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','es','','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\'','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','i','k',2,1,3,'083','083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','i','k',2,1,3,'082d','082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','es','','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\'','\'\'\'\'\'ba) asegurar la calidad técnica del servicio,\'\'\'\'\''),('b','i','k',2,1,3,'0961','096','096','0961','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'... (Fecha \'\'\'\'\'de \'\'\'\'\'transposición de la presente Directiva.).\'\'\'\'\'','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios de comunicaciones electrónicas, a las autorizaciones generales expedidas \'\'\'\'\'y \'\'\'\'\'a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso de frecuencias concedidas \'\'\'\'\'a partir <s>del 31 </s>de \'\'\'\'\'[en función \'\'\'\'\'de \'\'\'\'\'la fecha de incorporación al Derecho nacional].\'\'\'\'\''),('b','i','k',2,1,3,'0811','0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','i','k',2,1,3,'0942a',NULL,NULL,'0942a','es','','','\'\'\'\'\'a) la seguridad de la vida humana,\'\'\'\'\''),('b','i','k',2,1,3,'0841f','084f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('b','i','k',2,1,3,'0932d','0932d','0932d','0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.','d) cumplir \'\'\'\'\'un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','i','k',2,1,3,'0942c',NULL,NULL,'0942c','es','','','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('b','i','k',2,1,3,'0841e','084e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','i','k',2,1,3,'082a','082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\'','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','i','k',2,1,3,'0942d',NULL,NULL,'0942d','es','','','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('b','i','k',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'es','','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\'',''),('b','i','k',2,1,3,'0932a','0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,','a) evitar interferencias perjudiciales,'),('b','i','k',0,1,3,'08','08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores'),('b','i','k',0,1,3,'09@C','09@C','09@C',NULL,'es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('b','i','k',2,1,3,'082c','082c','082c',NULL,'es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\'','<s>c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y</s>'),('b','i','k',2,1,3,'097',NULL,NULL,'097','es','','','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('b','i','k',2,1,3,'0932','0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','i','k',2,1,3,'083d','083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reglamentarias coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las \'\'\'\'\'directivas \'\'\'\'\'específicas.'),('b','i','k',2,1,3,'0841c','084c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','i','k',2,1,3,'092','092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y \'\'\'\'\'a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y \'\'\'\'\'con arreglo \'\'\'\'\'los artículos 8 ter y 9 quáter de la presente Directiva y \'\'\'\'\'a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).'),('b','i','k',2,1,3,'0932b','0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','i','k',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','es','','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\'','\'\'\'\'\'d) fomentando la inversión y la innovación eficaces en infraestructuras nuevas y mejoradas, también teniendo en cuenta los riesgos de la inversión;\'\'\'\'\''),('b','i','k',2,1,3,'0841a','084a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','i','k',2,1,3,'083c','083c',NULL,NULL,'es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','i','k',2,1,3,'0942','0942','0942','0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('b','i','k',2,1,3,'082b','082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\'','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('b','i','k',2,1,3,'0942b',NULL,NULL,'0942b','es','','','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('b','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','es','','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\'','\'\'\'\'\'ca) salvaguardar el uso eficiente de las radiofrecuencias, o\'\'\'\'\''),('b','i','k',2,1,3,'0943','0943','0943','0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida \'\'\'\'\'humana. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('b','i','k',2,1,3,'083a','083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','i','k',2,1,3,'0813','0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','i','k',2,1,3,'0962',NULL,NULL,'0962','es','','','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían en la fecha de [en función de la fecha de incorporación al Derecho nacional] estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('b','i','k',2,1,3,'091','091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\'','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','i','k',2,1,3,'0932c','0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\'','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('b','i','k',2,1,3,'095','095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\'','5. Los Estados miembros \'\'\'\'\'revisarán \'\'\'\'\'periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'es','','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;\'\'\'\'\'',''),('b','i','k',2,1,3,'0841g','084g','0841g',NULL,'es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\'','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.</s>'),('b','i','k',2,1,3,'084@Af',NULL,'084@Af','084@Af','es','','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\'','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('b','i','k',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','d) \'\'\'\'\'identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\'','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('b','i','k',2,1,3,'0812','0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar \'\'\'\'\'una reglamentación tecnológicamente neutra \'\'\'\'\'y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las \'\'\'\'\'directivas \'\'\'\'\'específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','i','k',2,1,3,'0841','084','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','i','k',2,1,3,'0841d','084d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 ter, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:</s>'),('b','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos;\'\'\'\'\'','<s>b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;</s>'),('b','i','k',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','es','','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\'','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\''),('b','i','k',2,1,3,'082','082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','i','k',2,1,3,'083b','083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','i','k',2,1,3,'0841b','084b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','i','k',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','es','','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\'','\'\'\'\'\'a) promoviendo un entorno regulador previsible;\'\'\'\'\''),('b','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','es','','','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','<s>a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('b','i','k',2,1,3,'084@A',NULL,'084@A','084@A','es','','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\'','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('b','i','k',2,1,3,'0931','0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\'','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología \'\'\'\'\'empleados en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'en las bandas de \'\'\'\'\'frecuencia, disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','i','k',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','es','','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\'','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;\'\'\'\'\''),('b','i','k',2,1,3,'0941','0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que <s>en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas </s>puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas en las bandas \'\'\'\'\'de \'\'\'\'\'frecuencia, disponibles para los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'de conformidad con su plan nacional de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','i','k',2,2,4,'2821','2821','2821',NULL,'es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\'','<s>2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','k',0,2,4,'34','34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios'),('b','i','k',2,2,4,'2021b2',NULL,'2021b2','2021b2','es','','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,\'\'\'\'\'','\'\'\'\'\'- información sobre las políticas de gestión del tráfico aplicadas por el proveedor;\'\'\'\'\''),('b','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'es','','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\'',''),('b','i','k',2,2,4,'216','216',NULL,NULL,'es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','k',2,2,4,'2021e2',NULL,'2021e2','2021e2','es','','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\'','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','i','k',2,2,4,'213','213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'faciliten estas guías o técnicas, \'\'\'\'\'ya sea personalmente o \'\'\'\'\'por \'\'\'\'\'medio de terceros, de forma gratuita o a un precio razonable. La información publicada por \'\'\'\'\'las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información \'\'\'\'\'comparable con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación \'\'\'\'\'puedan facilitar \'\'\'\'\'estas guías o técnicas, \'\'\'\'\'en particular \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado con carácter gratuito o a un precio razonable. La información publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'facilitar de \'\'\'\'\'estas guías interactivas o técnicas similares.'),('b','i','k',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','es','','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\'','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando puedan vulnerar los derechos y libertades de terceros, incluidas las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y\'\'\'\'\''),('b','i','k',2,2,4,'332','332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','i','k',2,2,4,'344','344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','i','k',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','es','','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\'','\'\'\'\'\'b) los medios de protección frente a los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','i','k',2,2,4,'3412','3412','3412',NULL,'es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.</s>'),('b','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'es','','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\'',''),('b','i','k',2,2,4,'2822','2822','2822',NULL,'es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('b','i','k',2,2,4,'2141a',NULL,'2141a','2141a','es','','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\'','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de conectar la llamada;\'\'\'\'\''),('b','i','k',0,2,4,'22','22','22','22','es','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio'),('b','i','k',2,2,4,'212','212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales de reglamentación obliguen a las \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes \'\'\'\'\'o servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'a publicar \'\'\'\'\'información \'\'\'\'\'transparente, \'\'\'\'\'comparable, adecuada y \'\'\'\'\'actualizada, según se indica en el Anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores y usuarios finales. Las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación podrán especificar requisitos adicionales en relación con la \'\'\'\'\'forma \'\'\'\'\'de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('b','i','k',2,2,4,'215','215',NULL,NULL,'es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','i','k',2,2,4,'2021c','2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\'','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, las opciones del abonado en cuanto a la posibilidad de incluir o no sus datos personales en una guía determinada y \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'de \'\'\'\'\'que se trate;\'\'\'\'\''),('b','i','k',2,2,4,'2021g','2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','i','k',2,2,4,'2021e1',NULL,'2021e1','2021e1','es','','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\'','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('b','i','k',2,2,4,'205','205',NULL,NULL,'es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','i','k',2,2,4,'333','333',NULL,NULL,'es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('b','i','k',0,2,4,'28','28','28','28','es','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios'),('b','i','k',2,2,4,'2021f','2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','i','k',2,2,4,'2811a','2811a',NULL,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>','a) los usuarios finales puedan \'\'\'\'\'acceder \'\'\'\'\'a los servicios \'\'\'\'\'y utilizarlos empleando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('b','i','k',2,2,4,'2021b5',NULL,'2021b5',NULL,'es','','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\'',''),('b','i','k',2,2,4,'2141b',NULL,'2141b',NULL,'es','','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\'',''),('b','i','k',2,2,4,'2811b','2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita; y\'\'\'\'\'','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.'),('b','i','k',2,2,4,'2232',NULL,'2232',NULL,'es','','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\'',''),('b','i','k',2,2,4,'2142',NULL,'2142','2142','es','','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\'','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','i','k',2,2,4,'2021b6',NULL,'2021b6','2021b6','es','','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;\'\'\'\'\'','\'\'\'\'\'- cualquier restricción impuesta por el proveedor en cuanto a la utilización del equipo terminal suministrado;\'\'\'\'\''),('b','i','k',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'es','','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\'',''),('b','i','k',2,2,4,'222','222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, incluidos posibles mecanismos \'\'\'\'\'de \'\'\'\'\'certificación de calidad, \'\'\'\'\'al objeto de garantizar que los usuarios finales tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.'),('b','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'es','','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\'',''),('b','i','k',2,2,4,'3411','3411','3411','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos \'\'\'\'\'derivados de la presente Directiva entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','i','k',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','es','','\'\'\'\'\'(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva 2002/22/CE debe aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la «mera transmisión» para los prestadores de servicios intermediarios. La Directiva 2002/22/CE no exige a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las fuerzas y cuerpos de seguridad pertinentes.\'\'\'\'\'','\'\'\'\'\'(14 bis) A falta de normas de Derecho comunitario en este ámbito, la legalidad o nocividad de los contenidos, las aplicaciones y los servicios se determinan de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los prestadores de servicios intermediarios, tal como se definen en la misma.\'\'\'\'\''),('b','i','k',1,2,4,'20:14','20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\'','(14) <s>En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. </s>Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico aplicadas por \'\'\'\'\'el proveedor del servicio \'\'\'\'\'y/o \'\'\'\'\'de la red \'\'\'\'\'con el que se celebre el contrato. \'\'\'\'\'Cuando no exista una competencia efectiva, las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','i','k',2,2,4,'204','204',NULL,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'urgencia y si se facilita información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente \'\'\'\'\'informados de cualquier limitación en el acceso a los servicios de urgencia, \'\'\'\'\'antes de la celebración del contrato \'\'\'\'\'y en caso \'\'\'\'\'de \'\'\'\'\'cambios en \'\'\'\'\'el acceso a los servicios de urgencia.'),('b','i','k',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'es','','\'\'\'\'\'(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021','2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponibles al público, los \'\'\'\'\'consumidores, y otros usuarios finales que lo soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios \'\'\'\'\'y/o tal \'\'\'\'\'conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\'','b) los servicios prestados, \'\'\'\'\'incluidos, en particular:\'\'\'\'\''),('b','i','k',2,2,4,'2141','214','2141','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, a:\'\'\'\'\''),('b','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'es','','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021b4',NULL,'2021b4','2021b4','es','','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\'','\'\'\'\'\'- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los métodos para entrar en contacto con dichos servicios;\'\'\'\'\''),('b','i','k',2,2,4,'203','203',NULL,NULL,'es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','i','k',2,2,4,'221','221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas adoptadas para garantizar \'\'\'\'\'un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','i','k',2,2,4,'211','211',NULL,NULL,'es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','i','k',2,2,4,'2021e','2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\'','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('b','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'es','','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\'',''),('b','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'es','','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\'',''),('b','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'es','','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\'',''),('b','i','k',2,2,4,'2141c',NULL,'2141c','2141c','es','','\'\'\'\'\'c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\'','\'\'\'\'\'b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('b','i','k',2,2,4,'3311','3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con \'\'\'\'\'discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','i','k',2,2,4,'3312','3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\'','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público, \'\'\'\'\'se tengan debidamente en cuenta los intereses de los consumidores \'\'\'\'\'en materia \'\'\'\'\'de comunicaciones electrónicas.'),('b','i','k',2,2,4,'342','342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','i','k',2,2,4,'207','207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','\'\'\'\'\'5. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que la autoridad nacional de reglamentación pueda especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('b','i','k',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','es','','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\'','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceros, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse de los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, para la intimidad y para la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el apartado 2 bis del artículo 33 de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación han de poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando lo prescriban los Estados miembros.\'\'\'\'\''),('b','i','k',2,2,4,'343','343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','i','k',2,2,4,'2021a','2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;'),('b','i','k',2,2,4,'201','201',NULL,NULL,'es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','i','k',2,2,4,'2141d',NULL,'2141d','2141d','es','','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\'','\'\'\'\'\'c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE, y\'\'\'\'\''),('b','i','k',2,2,4,'2811','2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para que:'),('b','i','k',2,2,4,'2021d','2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\'','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','i','k',2,2,4,'2021b3',NULL,'2021b3','2021b3','es','','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\'','\'\'\'\'\'- los niveles mínimos de calidad del servicio que se ofrecen, en particular el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('b','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'es','','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\'',''),('b','i','k',0,2,4,'20','20','20','20','es','Artículo 20 − Contratos','Artículo 20 − Contratos','Artículo 20 − Contratos'),('b','i','k',2,2,4,'214@A2',NULL,'214@A2',NULL,'es','','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\'',''),('b','i','k',2,2,4,'334','334','334',NULL,'es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\'','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'es','','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\'',''),('b','i','k',2,2,4,'2022','2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\'','Los Estados miembros \'\'\'\'\'también \'\'\'\'\'podrán \'\'\'\'\'exigir que \'\'\'\'\'el \'\'\'\'\'contrato incluya asimismo toda información facilitada por las autoridades públicas competentes sobre el uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','i','k',2,2,4,'2141e',NULL,'2141e','2141e','es','','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\'','\'\'\'\'\'d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios existentes que estén dirigidos a ellos.\'\'\'\'\''),('b','i','k',2,2,4,'214@A1',NULL,'214@A1','214@A1','es','','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\'','\'\'\'\'\'4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes ofrecerán dicha información en un formato normalizado. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','i','k',2,2,4,'2812','2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\'','\'\'\'\'\'Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','i','k',1,2,4,'33:25','33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'mecanismos adecuados \'\'\'\'\'de consulta. \'\'\'\'\'Estos mecanismos podrían \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. \'\'\'\'\'Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) </s>y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para \'\'\'\'\'atender \'\'\'\'\'debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se \'\'\'\'\'encargue \'\'\'\'\'de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, \'\'\'\'\'funcione \'\'\'\'\'de manera transparente y \'\'\'\'\'participe \'\'\'\'\'en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, podría establecerse un mecanismo con \'\'\'\'\'el \'\'\'\'\'fin \'\'\'\'\'de \'\'\'\'\'permitir la cooperación apropiada en \'\'\'\'\'los \'\'\'\'\'asuntos relativos \'\'\'\'\'a <s>los usuarios con discapacidad, y sin perjuicio de lo dispuesto en </s>la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los contenidos legales. inguno \'\'\'\'\'de \'\'\'\'\'los procedimientos \'\'\'\'\'de \'\'\'\'\'cooperación acordados \'\'\'\'\'de <s>telecomunicación y reconocimiento mutuo de su </s>conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios </s>con \'\'\'\'\'tal mecanismo debería, sin embargo, permitir \'\'\'\'\'la \'\'\'\'\'vigilancia sistemática del uso \'\'\'\'\'de \'\'\'\'\'internet.\'\'\'\'\''),('b','i','k',2,2,4,'332@A',NULL,'332@A','332@A','es','','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.\'\'\'\'\'','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba facilitarse en aplicación del artículo 21, apartado 4, letra a), y del artículo 20, apartado 2.\'\'\'\'\''),('b','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','es','','','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('b','i','k',2,2,4,'2021h','2021h','2021h','2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\'','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión \'\'\'\'\'a la red pública de comunicaciones \'\'\'\'\'o \'\'\'\'\'a \'\'\'\'\'los servicios \'\'\'\'\'de comunicaciones electrónicas disponibles al público \'\'\'\'\'en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','i','k',2,2,4,'206','206',NULL,NULL,'es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','i','k',0,2,4,'33','33','33','33','es','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas'),('b','i','k',0,2,4,'21','21','21','21','es','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información'),('b','i','k',2,2,4,'2231','223','2231','223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\'','3. Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, \'\'\'\'\'los Estados miembros garantizarán que las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación tienen capacidad de establecer \'\'\'\'\'los requisitos mínimos de calidad del servicio \'\'\'\'\'exigidos \'\'\'\'\'a \'\'\'\'\'la empresa o \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes públicas de comunicaciones. <s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','k',2,1,1,'1212b','1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','i','k',2,1,1,'1212','1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','i','k',2,1,1,'091','091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('b','i','k',2,1,1,'1212h','1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','i','k',2,1,1,'1212e','1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','i','k',2,1,1,'1211','1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','i','k',0,1,1,'09','09','09','09','es','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia'),('b','i','k',2,1,1,'1212c','1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','i','k',2,1,1,'1212a','1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no estén activos y/o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de portadoras o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('b','i','k',2,1,1,'1221d','1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\'','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, incluso a través de una la competencia basada en infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('b','i','k',2,1,1,'1212g','1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','i','k',0,1,1,'12','12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','i','k',2,1,1,'1213','1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','i','k',2,1,1,'1221a','1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\'','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'y/o \'\'\'\'\'acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;\'\'\'\'\''),('b','i','k',2,1,1,'1221e','1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','i','k',2,1,1,'095','095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones <s>necesarias </s>del anexo II \'\'\'\'\'que sean necesarias \'\'\'\'\'para adaptarlo a la evolución de \'\'\'\'\'las tecnologías \'\'\'\'\'y \'\'\'\'\'los mercados. Las \'\'\'\'\'medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán \'\'\'\'\'de conformidad \'\'\'\'\'con \'\'\'\'\'el \'\'\'\'\'procedimiento de reglamentación con control \'\'\'\'\'previsto \'\'\'\'\'en el apartado 3 del artículo 14. \'\'\'\'\'Al \'\'\'\'\'aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('b','i','k',2,1,1,'094','094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco) con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a \'\'\'\'\'obligaciones en virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de \'\'\'\'\'la red, incluida la de \'\'\'\'\'facilitar el acceso desagregado \'\'\'\'\'al bucle local en una ubicación determinada, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','i','k',2,1,1,'1221b','1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','i','k',2,1,1,'1212f','1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\'','f) faciliten la coubicación u otras modalidades de \'\'\'\'\'compartición \'\'\'\'\'de \'\'\'\'\'instalaciones conexas, como \'\'\'\'\'conductos, edificios o \'\'\'\'\'entradas \'\'\'\'\'a edificios, antenas \'\'\'\'\'torres y otras construcciones de soporte, canalizaciones, \'\'\'\'\'mástiles, \'\'\'\'\'bocas de registro \'\'\'\'\'y \'\'\'\'\'cajetines;\'\'\'\'\''),('b','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'es','','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\'',''),('b','i','k',2,1,1,'123','123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'impongan a un operador obligaciones \'\'\'\'\'relativas al \'\'\'\'\'acceso de conformidad con lo \'\'\'\'\'dispuesto \'\'\'\'\'en el presente artículo, <s>las autoridades nacionales de reglamentación </s>podrán \'\'\'\'\'establecer \'\'\'\'\'condiciones técnicas u operativas \'\'\'\'\'a \'\'\'\'\'los \'\'\'\'\'proveedores y/o \'\'\'\'\'beneficiarios de \'\'\'\'\'dicho \'\'\'\'\'acceso \'\'\'\'\'cuando ello sea \'\'\'\'\'necesario para garantizar el funcionamiento normal de la red. Las obligaciones \'\'\'\'\'sobre \'\'\'\'\'normas o especificaciones técnicas \'\'\'\'\'especiales deberán ajustarse a \'\'\'\'\'las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','i','k',2,1,1,'1221c','1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\'','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','i','k',2,1,1,'1221f','1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.'),('b','i','k',2,1,1,'1212j','1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios \'\'\'\'\'asociados, \'\'\'\'\'como \'\'\'\'\'servicios de \'\'\'\'\'identidad, \'\'\'\'\'ubicación \'\'\'\'\'y <s>capacidad de </s>presencia.'),('b','i','k',2,1,1,'1212i','1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;'),('b','i','k',2,1,1,'1212d','1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','i','k',2,1,1,'1221','1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien <s>la conveniencia de imponer </s>las obligaciones previstas en el apartado 1, y en particular al evaluar \'\'\'\'\'cómo se impondrían \'\'\'\'\'dichas obligaciones \'\'\'\'\'para resultar \'\'\'\'\'coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','de','Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der betroffenen Regulierungsbehörden und gegebenenfalls der ENISA technische Durchführungsmaßnahmen treffen.','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach \'\'\'\'\'Artikel 29 \'\'\'\'\'und \'\'\'\'\'der <s>Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden <s>und gegebenenfalls der ENISA </s>technische Durchführungsmaßnahmen treffen.','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, \'\'\'\'\'der \'\'\'\'\'Datenschutzgruppe und \'\'\'\'\'der <s>Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('j','i','k',2,2,5,'04412','04412','04412',NULL,'de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.','<s>Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.</s>'),('j','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'de','','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\'',''),('b','i','k',2,1,1,'093','093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','i','k',2,1,1,'092','092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j','i','k',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'de','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.','<s>(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.</s>'),('j','i','k',2,2,5,'066','066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('j','i','k',2,2,5,'041@A3','041@A3','041@A3',NULL,'de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.','- ein Sicherheitskonzept für die Verarbeitung personenbezogener \'\'\'\'\'Daten,\'\'\'\'\'','<s>- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.</s>'),('j','i','k',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','de','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der Gewährleistung der Netz- und Informationssicherheit, einschließlich der Sicherstellung der Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten durch Betreiber von Sicherheitsdiensten, die als für die Verarbeitung Verantwortliche handeln, gilt unter normalen Umständen als Verarbeitung solcher Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen im Sinne von Artikel 7 Buchstabe f der Richtlinie 95/46/EG. Dazu gehören beispielsweise die Verhinderung des unberechtigten Zugangs und der Verbreitung schädlichen Programmcodes oder die Abwehr von Angriffen zur gezielten Überlastung von Servern.','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der \'\'\'\'\'etz- \'\'\'\'\'und Informationssicherheit, \'\'\'\'\'durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, schafft \'\'\'\'\'die \'\'\'\'\'Möglichkeit, solche \'\'\'\'\'Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen \'\'\'\'\'zu verarbeiten mit dem Ziel, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'zu unterbinden sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\'','\'\'\'\'\'(26a) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten \'\'\'\'\'in dem für die Aufdeckung, Lokalisierung \'\'\'\'\'und \'\'\'\'\'Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke \'\'\'\'\'der \'\'\'\'\'Informationssicherheit strikt notwendigen Ausmaß, durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, trägt dazu bei, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('j','i','k',2,2,5,'0431','0431','0431','0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste unverzüglich die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde und die betroffenen Teilnehmer oder Personen vorbehaltlich der Absätze 3a und 3b von der Verletzung benachrichtigen. Die Benachrichtigung der betroffenen Teilnehmer oder Personen muss zumindest eine Darlegung der Art der Verletzung und die Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der Verletzung enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber zu deren Behebung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer \'\'\'\'\'Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen \'\'\'\'\'Daten \'\'\'\'\'im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich \'\'\'\'\'von der \'\'\'\'\'Sicherheitsverletzung \'\'\'\'\'benachrichtigen. Die Benachrichtigung der \'\'\'\'\'zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und <s>die Kontaktstellen, die weitere Auskünfte erteilen, sowie </s>Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen <s>der Verletzung </s>enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung <s>des Schutzes personenbezogener Daten </s>und die vom Betreiber \'\'\'\'\'nach der Verletzung \'\'\'\'\'ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der \'\'\'\'\'betroffenen \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß der Verletzung des Schutzes personenbezogener Daten bewerten, \'\'\'\'\'die \'\'\'\'\'Schwere der Verletzung einschätzen und erwägen, ob \'\'\'\'\'die <s>nach dem nationalen Recht des jeweiligen Mitgliedstaats </s>zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde und <s>die betroffenen Teilnehmer oder Personen vorbehaltlich </s>der \'\'\'\'\'betroffene \'\'\'\'\'Teilnehmer \'\'\'\'\'über \'\'\'\'\'die <s>Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der </s>Verletzung \'\'\'\'\'unter Berücksichtigung \'\'\'\'\'der \'\'\'\'\'von \'\'\'\'\'der \'\'\'\'\'zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.\'\'\'\'\''),('j','i','k',2,2,5,'065','065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('j','i','k',2,2,5,'041@B','041@B','041@B',NULL,'de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft \'\'\'\'\'getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.','<s>1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.</s>'),('j','i','k',2,2,5,'041@A1','041@A1','041@A1',NULL,'de','- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,','- \'\'\'\'\'geeignete technische und organisatorische Maßnahmen, um sicherzustellen, \'\'\'\'\'dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten \'\'\'\'\'erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\'','<s>- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,</s>'),('j','i','k',2,2,5,'022a','022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('j','i','k',2,2,5,'143','143','143','143','de','Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('j','i','k',2,2,5,'041@A2','041@A2','041@A2',NULL,'de','- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,','- \'\'\'\'\'geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten \'\'\'\'\'vor \'\'\'\'\'unbeabsichtigter, \'\'\'\'\'unrechtmäßiger <s>Zerstörung, unbeabsichtigtem Verlust </s>oder <s>unbeabsichtigter Veränderung und </s>unbefugter \'\'\'\'\'Nutzung, Störung \'\'\'\'\'oder \'\'\'\'\'Behinderung der Funktionsfähigkeit \'\'\'\'\'oder \'\'\'\'\'Zugänglichkeit,\'\'\'\'\'','<s>- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,</s>'),('j','i','k',2,2,5,'181','181','181',NULL,'de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) \'\'\'\'\'nach Konsultation der \'\'\'\'\'Arbeitsgruppe nach \'\'\'\'\'Artikel 29 <s>der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten </s>und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung \'\'\'\'\'dieser \'\'\'\'\'Richtlinie <s>2002/58/EG </s>und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die <s>Nachrichten </s>Bestimmungen über unerbetene \'\'\'\'\'Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen \'\'\'\'\'und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. \'\'\'\'\'Gegebenenfalls unterbreitet die \'\'\'\'\'Kommission <s>kann </s>unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser \'\'\'\'\'Richtlinie.\'\'\'\'\'','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.</s>'),('j','i','k',2,2,5,'022b','022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('j','i','k',2,2,5,'064','064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('j','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('j','i','k',0,2,5,'14','14','14','14','de','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung'),('j','i','k',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre \'\'\'\'\'und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, \'\'\'\'\'in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.','<s>(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.</s>'),('j','i','k',2,2,5,'044',NULL,NULL,'044','de','','','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3 und 3a vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit, der Datenschutzgruppe und des Europäischen Daten- schutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('j','i','k',2,2,5,'0433','0433','0433','0433','de','3b. Der Anbieter braucht die betroffenen Teilnehmer oder Personen nicht von einer Verletzung des Schutzes personenbezogener Daten zu benachrichtigen, wenn er zur Zufriedenheit der zuständigen Behörde nachgewiesen hat , dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Solche technischen Schutzmaßnahmen müssen die Daten für alle unbefugten Personen unverständlich machen.','<s>3b. </s>Der Anbieter braucht \'\'\'\'\'den Kunden bzw. \'\'\'\'\'die \'\'\'\'\'betroffene Person \'\'\'\'\'nicht von einer \'\'\'\'\'Sicherheitsverletzung \'\'\'\'\'zu benachrichtigen, wenn er \'\'\'\'\'den \'\'\'\'\'zuständigen \'\'\'\'\'Behörden glaubhaft machen konnte, \'\'\'\'\'dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. \'\'\'\'\'Diese \'\'\'\'\'technischen Schutzmaßnahmen \'\'\'\'\'verschlüsseln \'\'\'\'\'die Daten für alle unbefugten \'\'\'\'\'Personen.\'\'\'\'\'','\'\'\'\'\'In der Benachrichtigung des Teilnehmers sind mindestens \'\'\'\'\'die \'\'\'\'\'Art der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen \'\'\'\'\'zur \'\'\'\'\'Abschwächung möglicher negativer Auswirkungen \'\'\'\'\'der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten vorgeschlagen. In der Benachrichtigung der \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörde \'\'\'\'\'werden zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('j','i','k',2,2,5,'022e','022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','e) \'\'\'\'\'in die Rahmenrichtlinie übernommen (“Anruf” \'\'\'\'\'eine über einen öffentlich zugänglichen \'\'\'\'\'elektronischen Kommunikationsdienst \'\'\'\'\'aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Sprachkommunikation ermöglicht.)\'\'\'\'\''),('j','i','k',2,2,5,'053','053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('j','i','k',2,2,5,'022c','022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('j','i','k',2,2,5,'141','141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('j','i','k',0,2,5,'06','06','06','06','de','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten'),('j','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Behörden \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('j','i','k',0,2,5,'05','05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation'),('j','i','k',0,2,5,'04','04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung'),('j','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'de','','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\'',''),('j','i','k',0,2,5,'15@A','15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung'),('j','i','k',2,2,5,'061','061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffent-lichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 6a \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('j','i','k',2,2,5,'151@B','151@B','151@B',NULL,'de','1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.','\'\'\'\'\'1 ter. \'\'\'\'\'Die Betreiber öffentlich zugänglicher Kommunikationsdienste \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Anbieter von Diensten \'\'\'\'\'der \'\'\'\'\'Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden \'\'\'\'\'unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die \'\'\'\'\'betreffende unabhängige Datenschutzbehördeinformiert \'\'\'\'\'die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.','<s>1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.</s>'),('j','i','k',2,2,5,'022d','022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('j','i','k',1,2,5,'143:35@B','143:35@B',NULL,NULL,'de','(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>'),('j','i','k',2,2,5,'153','153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('j','i','k',2,2,5,'042','042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('j','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'de','','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\'',''),('j','i','k',0,2,5,'15','15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('j','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Behörden \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('j','i','k',2,2,5,'021','021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('j','i','k',2,2,5,'022f','022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('j','i','k',2,2,5,'0432','0432','0432','0432','de','3a. Eine Benachrichtigung der betroffenen Teilnehmer oder Personen ist nicht erforderlich, wenn der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste zur Zufriedenheit der zuständigen Behörde nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte und Interessen der Verbraucher zu rechnen ist.','\'\'\'\'\'Die \'\'\'\'\'Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und \'\'\'\'\'der \'\'\'\'\'für die Verarbeitung \'\'\'\'\'der \'\'\'\'\'Daten Verantwortliche und \'\'\'\'\'der \'\'\'\'\'Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die \'\'\'\'\'Rechte und Interessen der Verbraucher \'\'\'\'\'abzuwenden.\'\'\'\'\'','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung \'\'\'\'\'der \'\'\'\'\'Privatsphäre des Teilnehmers dar, so benachrichtigt \'\'\'\'\'der Betreiber \'\'\'\'\'der betroffenen \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'die zuständige nationale \'\'\'\'\'Behörde <s>nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte </s>und \'\'\'\'\'den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.\'\'\'\'\''),('j','i','k',2,2,5,'062','062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('j','i','k',1,2,5,'043:29','043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen Schaden, z. B. wirtschaftliche Einbußen, soziale Nachteile oder Identitätsbetrug, für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen benachrichtigt werden, damit sie die erforderliche Schutzvorkehrungen treffen können. Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen \'\'\'\'\'Schaden \'\'\'\'\'für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der betroffene Diensteanbieter \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von \'\'\'\'\'allen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigen. Die zuständige nationale Behörde sollte \'\'\'\'\'die \'\'\'\'\'Schwere dieser Sicherheitsverletzungen feststellen und den \'\'\'\'\'betroffenen Diensteanbieter \'\'\'\'\'veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter \'\'\'\'\'bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) \'\'\'\'\'nicht nur die zuständige nationale Behörde, sondern auch \'\'\'\'\'sofort die geschädigten Nutzer benachrichtigen. \'\'\'\'\'Auch \'\'\'\'\'sollten die Anbieter alle betroffenen Nutzer \'\'\'\'\'jährlich \'\'\'\'\'über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die \'\'\'\'\'während des entsprechenden Zeitraums \'\'\'\'\'aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines \'\'\'\'\'einzelnen \'\'\'\'\'Teilnehmers <s>oder einer Person </s>führt, kann \'\'\'\'\'erhebliche \'\'\'\'\'wirtschaftliche \'\'\'\'\'Schäden und \'\'\'\'\'soziale Nachteile \'\'\'\'\'einschließlich des Identitätsbetrugs \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken evaluieren, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich <s>vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen </s>benachrichtigt werden, damit sie die \'\'\'\'\'erforderlichen \'\'\'\'\'Schutzvorkehrungen treffen können. <s>Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. </s>Die Benachrichtigung <s>der nationalen Behörden und der Nutzer </s>sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den <s>Schutz der </s>betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('j','i','k',1,2,5,'03:28','03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('j','i','k',2,2,5,'0442','0442','0442',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i','k',2,2,5,'142','142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('j','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','de','','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\'','\'\'\'\'\'3a. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('j','i','k',2,2,5,'152','152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('j','i','k',2,2,5,'063','063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'Nutzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'Nutzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('j','i','k',2,2,5,'051','051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('j','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','de','','','\'\'\'\'\'(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('j','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'de','','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\'',''),('j','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\'',''),('j','i','k',2,2,5,'151','151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('j','i','k',2,2,5,'041@A','041@A','041@A',NULL,'de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG \'\'\'\'\'und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), \'\'\'\'\'müssen diese Maßnahmen \'\'\'\'\'Folgendes umfassen:\'\'\'\'\'','<s>1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest</s>'),('j','i','k',2,2,5,'022g','022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('j','i','k',2,2,5,'0434','0434',NULL,NULL,'de','3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('j','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'de','','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\'',''),('j','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'de','','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\'',''),('j','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Behörden \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('j','i','k',0,2,5,'02','02','02','02','de','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen'),('j','i','k',2,2,5,'041','041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('j','i','k',2,2,5,'052','052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('j','i','k',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'de','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. \'\'\'\'\'Sie identifizieren etzteilnahmevorrichtungen \'\'\'\'\'wie Computer und intelligente \'\'\'\'\'Mobilgeräte durch eine ummer. \'\'\'\'\'Angesichts der vielfältigen \'\'\'\'\'utzung \'\'\'\'\'von IP-Adressen und des schnellen Wandels der entsprechenden Technologien <s>(einschließlich der IPv6-Einführung) </s>stellen sich Fragen \'\'\'\'\'betreffend die utzung personenbezogener \'\'\'\'\'Daten unter bestimmten Bedingungen. \'\'\'\'\'Deshalb sollte \'\'\'\'\'die \'\'\'\'\'Kommission eine Studie über IP-Adressen \'\'\'\'\'und \'\'\'\'\'ihre utzung durchführen und geeignete \'\'\'\'\'Vorschläge \'\'\'\'\'vorlegen.\'\'\'\'\'','<s>(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.</s>'),('j','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\'',''),('j','i','k',0,2,5,'18','18','18',NULL,'de','Artikel 18 − Überprüfung','Artikel 18 − Überprüfung','<s>Artikel 18 − Überprüfung</s>'),('j','i','k',2,2,5,'04411','04411','04411',NULL,'de','Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis \'\'\'\'\'3b \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der <s>gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der </s>relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und \'\'\'\'\'3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\'','<s>Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.</s>'),('j','i','k',2,2,5,'022i','022i',NULL,'022i','de','i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.','<s>i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.</s>','i) \'\'\'\'\'“Verletzung \'\'\'\'\'des Schutzes personenbezogener \'\'\'\'\'Daten” \'\'\'\'\'eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von \'\'\'\'\'bzw. \'\'\'\'\'zum \'\'\'\'\'unbefugten \'\'\'\'\'Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('j','i','k',2,2,5,'151@A',NULL,NULL,'151@A','de','','','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('j','i','k',2,2,5,'066@A','066@A','066@A','066@A','de','6a. Verkehrsdaten können im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) in Bezug auf öffentliche elektronische Kommunikationsdienste und -netze oder damit zusammenhängende Endgeräte und elektronische Kommunikationsgeräte durchzuführen, sofern nicht die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung bleibt auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt.','6a. \'\'\'\'\'Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie \'\'\'\'\'können \'\'\'\'\'Verkehrsdaten \'\'\'\'\'im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für \'\'\'\'\'etz- \'\'\'\'\'und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'durchzuführen \'\'\'\'\'in Bezug auf \'\'\'\'\'einen öffentlichen Dienst für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikation, ein öffentliches \'\'\'\'\'oder \'\'\'\'\'privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder \'\'\'\'\'damit zusammenhängende Endgeräte und \'\'\'\'\'Geräte für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikation, \'\'\'\'\'sofern nicht \'\'\'\'\'das Interesse oder \'\'\'\'\'die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung \'\'\'\'\'muss \'\'\'\'\'auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß \'\'\'\'\'beschränkt bleiben.\'\'\'\'\'','6a. Verkehrsdaten können im \'\'\'\'\'strikt notwendigen Ausmaß \'\'\'\'\'verarbeitet werden, um <s>technische Maßnahmen für </s>die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) \'\'\'\'\'Nr. \'\'\'\'\'460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit \'\'\'\'\'zu gewährleisten.\'\'\'\'\''),('j','i','k',3,1,2,'A1A','A1A',NULL,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('j','i','k',2,2,5,'022','022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('j','i','k',2,2,5,'022h','022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','h) \'\'\'\'\'“elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('j','i','k',2,1,3,'0942a',NULL,NULL,'0942a','de','','','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('j','i','k',2,1,3,'0841f','0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('j','i','k',0,1,3,'09','09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('j','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang \'\'\'\'\'der \'\'\'\'\'nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('j','i','k',2,1,3,'0811','0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('j','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'de','c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>'),('j','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.','Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','k',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('j','i','k',2,1,3,'083','083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('j','i','k',2,1,3,'082d','082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('j','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','de','','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\'','\'\'\'\'\'ba) Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('j','i','k',2,1,3,'0961','096','096','0961','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem [Datum der Umsetzung dieser Richtlinie].','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem \'\'\'\'\'... (Datum \'\'\'\'\'der Umsetzung dieser \'\'\'\'\'Richtlinie.).\'\'\'\'\'','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach \'\'\'\'\'dem \'\'\'\'\'[abhängig vom Zeitpunkt \'\'\'\'\'der \'\'\'\'\'Umsetzung] zugeteilt bzw. gewährt werden.\'\'\'\'\''),('j','i','k',2,1,3,'097',NULL,NULL,'097','de','','','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.\'\'\'\'\''),('j','i','k',2,1,3,'082c','082c','082c',NULL,'de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;','<s>c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;</s>'),('j','i','k',2,1,3,'0932a','0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen, um vor allem die technische Dienstqualität und die effiziente Frequenznutzung sicherzustellen,','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\'','a) zur Vermeidung funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\''),('j','i','k',0,1,3,'08','08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('j','i','k',0,1,3,'09@C','09@C','09@C',NULL,'de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('j','i','k',2,1,3,'0942d',NULL,NULL,'0942d','de','','','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.\'\'\'\'\''),('j','i','k',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'de','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.','<s>ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.</s>'),('j','i','k',2,1,3,'0932','0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich \'\'\'\'\'ist: den erforderlich \'\'\'\'\'ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen \'\'\'\'\'in Bezug auf \'\'\'\'\'die <s>Nutzung bestimmter Arten von </s>für elektronische Kommunikationsdienste \'\'\'\'\'verwendeten Arten von \'\'\'\'\'Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('j','i','k',2,1,3,'082a','082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\'','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('j','i','k',2,1,3,'0841e','0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('j','i','k',2,1,3,'0932d','0932d','0932d','0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.','d) \'\'\'\'\'Verwirklichung \'\'\'\'\'eines Ziels von allgemeinem Interesse \'\'\'\'\'gemäß \'\'\'\'\'Absatz 4.'),('j','i','k',2,1,3,'0942c',NULL,NULL,'0942c','de','','','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','i','k',2,1,3,'083d','083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('j','i','k',2,1,3,'082b','082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('j','i','k',2,1,3,'0841a','0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('j','i','k',2,1,3,'0942','0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'dienen, das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, beispielsweise – unter anderem –\'\'\'\'\''),('j','i','k',2,1,3,'0932b','0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('j','i','k',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern und dafür sorgen, dass in den Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den Investoren und denjenigen Unternehmen, die vom Zugang profitieren, eingegangen werden;','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen \'\'\'\'\'fördern, einschließlich einer Förderung gemeinsamer Investitionen \'\'\'\'\'und \'\'\'\'\'der Gewährleistung einer angemessenen Risikoteilung zwischen \'\'\'\'\'den <s>Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den </s>Investoren und denjenigen Unternehmen, die vom Zugang \'\'\'\'\'zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','d) \'\'\'\'\'effiziente \'\'\'\'\'Investitionen und Innovationen \'\'\'\'\'im Bereich neuer \'\'\'\'\'und \'\'\'\'\'verbesserter Infrastrukturen, \'\'\'\'\'auch \'\'\'\'\'unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('j','i','k',2,1,3,'0841c','0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('j','i','k',2,1,3,'092','092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa \'\'\'\'\'größenbedingte Kostenvorteile \'\'\'\'\'und Interoperabilität der Dienste, zu erzielen. \'\'\'\'\'Dabei \'\'\'\'\'handeln sie im Einklang mit <s>den Artikeln 8b und 9c dieser Richtlinie und mit </s>der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).'),('j','i','k',2,1,3,'083a','083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('j','i','k',2,1,3,'0813','0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('j','i','k',2,1,3,'0962',NULL,NULL,'0962','de','','','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.\'\'\'\'\''),('j','i','k',2,1,3,'091','091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Dabei handeln sie im Einlang mit ihren Verpflichtungen aus dem Vertrag sowie gegebenenfalls aus entsprechenden internationalen Vereinbarungen und können öffentliche Belange wie nachfolgend festgelegt berücksichtigen.','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die \'\'\'\'\'internationalen Vereinbarungen \'\'\'\'\'ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'Artikel 8, \'\'\'\'\'wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die einschlägigen \'\'\'\'\'internationalen \'\'\'\'\'Übereinkünfte ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.'),('j','i','k',2,1,3,'0932c','0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt,','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, \'\'\'\'\'oder\'\'\'\'\'','c) <s>zur </s>Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('j','i','k',2,1,3,'095','095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.','<s>5. </s>Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'5. \'\'\'\'\'Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('j','i','k',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'de','-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;','-a) zur Anwendung des nach Artikel 8b Absatz \'\'\'\'\'4 \'\'\'\'\'aufgestellten <s>frequenzpolitischen Programms </s>Aktionsprogramms „Frequenzspektrum“;','<s>-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;</s>'),('j','i','k',2,1,3,'0942b',NULL,NULL,'0942b','de','','','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('j','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','de','','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\'','\'\'\'\'\'ca) Gewährleistung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','i','k',2,1,3,'0943','0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('j','i','k',2,1,3,'084@Af','084@Af','084@Af','084@Af','de','f) Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald diese Voraussetzung erfüllt ist.','\'\'\'\'\'e) ordnungspolitische \'\'\'\'\'Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'es ihn gibt.\'\'\'\'\'','f) \'\'\'\'\'ordnungspolitische \'\'\'\'\'Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'dieser gegeben \'\'\'\'\'ist.'),('j','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('j','i','k',2,1,3,'0841g','0841g','0841g',NULL,'de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.','<s>g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.</s>'),('j','i','k',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'de','','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.\'\'\'\'\'',''),('j','i','k',2,1,3,'0812','0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('j','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;</s>'),('j','i','k',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;','c) den Wettbewerb zum \'\'\'\'\'utzen \'\'\'\'\'der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;','c) den Wettbewerb zum Nutzen der Verbraucher schützen und \'\'\'\'\'gegebenenfalls den \'\'\'\'\'Wettbewerb im Bereich Infrastruktur fördern;'),('j','i','k',2,1,3,'082','082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('j','i','k',2,1,3,'083b','083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('j','i','k',2,1,3,'0841','0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('j','i','k',2,1,3,'0841d','0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('j','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete \'\'\'\'\'technische Durchführungsmaßnahmen ergreifen\'\'\'\'\'','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:</s>'),('j','i','k',2,1,3,'0841b','0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('j','i','k',2,1,3,'0931','0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten zur Verfügung stehen.','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.'),('j','i','k',2,1,3,'084@A','084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. \'\'\'\'\'a.:\'\'\'\'\'','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie \'\'\'\'\'unter anderem\'\'\'\'\''),('j','i','k',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie über mehrere aufeinander folgende Überprüfungszeiträume ein einheitliches Regulierungskonzept beibehalten;','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie \'\'\'\'\'gegebenenfalls Abhilfemaßnahmen \'\'\'\'\'über mehrere \'\'\'\'\'Marktüberprüfungen aufrechterhalten;\'\'\'\'\'','a) die Vorhersehbarkeit der Regulierung \'\'\'\'\'fördern;\'\'\'\'\''),('j','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','de','','','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('j','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','<s>a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('j','i','k',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;','\'\'\'\'\'d) \'\'\'\'\'die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;'),('j','i','k',2,1,3,'0941','0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen \'\'\'\'\'und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzvergabeplan \'\'\'\'\'und \'\'\'\'\'der ITU-Vollzugsordnung \'\'\'\'\'für \'\'\'\'\'den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('j','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\'',''),('j','i','k',2,2,4,'216','216',NULL,NULL,'de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i','k',0,2,4,'34','34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung'),('j','i','k',2,2,4,'2021b2','2021b2','2021b2','2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,','- \'\'\'\'\'Informationen über die Verkehrsabwicklungsstrategien \'\'\'\'\'des \'\'\'\'\'Anbieters;\'\'\'\'\''),('j','i','k',2,2,4,'332','332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('j','i','k',2,2,4,'213','213','213','213','de','Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Falls solche Führer oder ähnlichen Techniken auf dem Markt nicht zur Verfügung stehen, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die Informationen , die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sorgen \'\'\'\'\'dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'von vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn diese auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('j','i','k',2,2,4,'2021e2','2021e2','2021e2','2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;','- der bei \'\'\'\'\'Beendigung des Vertragsverhältnisses fälligen Entgelte \'\'\'\'\'einschließlich einer etwaigen Kostenanlastung für \'\'\'\'\'Endeinrichtungen;\'\'\'\'\''),('j','i','k',2,2,4,'2821','2821','2821',NULL,'de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','k',2,2,4,'2141a','2141a','2141a','2141a','de','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden,','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen <s>unmittelbar </s>vor Herstellung der Verbindung bereitgestellt werden,','a) bei \'\'\'\'\'Nummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, \'\'\'\'\'den Teil- nehmern \'\'\'\'\'die \'\'\'\'\'dafür \'\'\'\'\'geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt \'\'\'\'\'werden;\'\'\'\'\''),('j','i','k',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','de','a) unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und deren rechtlichen Folgen sowie','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer \'\'\'\'\'utzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'Folgen sowie','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'rechtlichen Folgen sowie'),('j','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'de','','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\'',''),('j','i','k',2,2,4,'2822','2822','2822',NULL,'de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('j','i','k',2,2,4,'3412','3412','3412',NULL,'de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('j','i','k',2,2,4,'344','344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('j','i','k',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','de','a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie','\'\'\'\'\'b) \'\'\'\'\'die \'\'\'\'\'Möglichkeiten des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\'','\'\'\'\'\'b) Mittel des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('j','i','k',2,2,4,'2021g','2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('j','i','k',2,2,4,'2021e1','2021e1','2021e1','2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und','- der \'\'\'\'\'Entgelte \'\'\'\'\'für die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('j','i','k',0,2,4,'22','22','22','22','de','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität'),('j','i','k',2,2,4,'212','212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und \'\'\'\'\'Tarife sowie \'\'\'\'\'über \'\'\'\'\'Standardkonditionen \'\'\'\'\'für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung <s>gemäß Anhang II </s>veröffentlichen. <s>Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. </s>Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen \'\'\'\'\'vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('j','i','k',2,2,4,'2232','2232','2232',NULL,'de','Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','Kommt die Kommission nach Prüfung dieser \'\'\'\'\'Leitlinien \'\'\'\'\'und \'\'\'\'\'Maßnahmen und \'\'\'\'\'der Konsultation des [xxx] zu dem Schluss, dass \'\'\'\'\'dadurch \'\'\'\'\'Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','k',2,2,4,'2142','2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungsbehörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('j','i','k',2,2,4,'2021c','2021c','2021c','2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;','c) \'\'\'\'\'wenn eine Verpflichtung nach 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, \'\'\'\'\'ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('j','i','k',2,2,4,'2811b','2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, <s>unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen </s>alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('j','i','k',0,2,4,'28','28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten'),('j','i','k',2,2,4,'2021f','2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('j','i','k',2,2,4,'2811a','2811a',NULL,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('j','i','k',2,2,4,'2021b5','2021b5','2021b5',NULL,'de','- die Frist bis zum Erstanschluss und','- die Frist bis zum Erstanschluss und','<s>- die Frist bis zum Erstanschluss und</s>'),('j','i','k',2,2,4,'2141b','2141b','2141b',NULL,'de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,','<s>b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,</s>'),('j','i','k',2,2,4,'222','222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich \'\'\'\'\'etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer \'\'\'\'\'Zugang zu umfassenden, vergleichbaren, \'\'\'\'\'zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('j','i','k',2,2,4,'333','333',NULL,NULL,'de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('j','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'de','','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\'',''),('j','i','k',2,2,4,'3411','3411','3411','341','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass <s>von unabhängigen Einrichtungen </s>transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen \'\'\'\'\'und \'\'\'\'\'/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese \'\'\'\'\'Verfahren <s>ermöglichen </s>eine gerechte und zügige <s>Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche </s>Beilegung von \'\'\'\'\'Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('j','i','k',2,2,4,'2021b6','2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('j','i','k',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der \'\'\'\'\'utzung \'\'\'\'\'und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den <s>Richtlinien, die den </s>Rechtsrahmen für elektronische Kommunikationsnetze und \'\'\'\'\'- dienste bildenden Richtlinien \'\'\'\'\'zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im \'\'\'\'\'Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände \'\'\'\'\'als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten \'\'\'\'\'auch <s>möglich sein, Mindestanforderungen an </s>die \'\'\'\'\'Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\'','<s>(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.</s>'),('j','i','k',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','de','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien lassen die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr) unberührt, die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter (wie darin definiert) enthält. Die Rahmenrichtlinie und die Einzelrichtlinien verpflichten die Anbieter nicht, die durch ihre Netze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Behörden.','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von \'\'\'\'\'etzen \'\'\'\'\'oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die \'\'\'\'\'Richtlinie 2002/22/EG berührt nicht \'\'\'\'\'die <s>Einzelrichtlinien lassen die </s>Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr), \'\'\'\'\'die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter <s>(wie darin definiert) </s>enthält. Die \'\'\'\'\'Richtlinie 2002/22/EG verpflichtet \'\'\'\'\'die <s>Einzelrichtlinien verpflichten die </s>Anbieter nicht, die durch ihre \'\'\'\'\'etze \'\'\'\'\'übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen \'\'\'\'\'oder strafrechtliche Verfolgung \'\'\'\'\'gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen \'\'\'\'\'Strafverfolgungsbehörden.\'\'\'\'\'','\'\'\'\'\'(14a) Solange im Gemeinschaftsrecht einschlägige \'\'\'\'\'Vorschriften \'\'\'\'\'fehlen, \'\'\'\'\'werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der <s>zuständigen Behörden der </s>Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach \'\'\'\'\'ordnungsgemäßen \'\'\'\'\'Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien \'\'\'\'\'berühren nicht \'\'\'\'\'die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr), \'\'\'\'\'die unter anderem eine Vorschrift über die \'\'\'\'\'\"reine Durchleitung\" im Sinne jener Richtlinie \'\'\'\'\'durch zwischengeschaltete Diensteanbieter \'\'\'\'\'enthält.\'\'\'\'\''),('j','i','k',1,2,4,'20:14','20:14','20:14','20:14','de','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.','(14) <s>Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. </s>Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall <s>vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. \'\'\'\'\'Bei mangelndem Wettbewerb \'\'\'\'\'sollten <s>nach Wahl des Anbieters entweder </s>die \'\'\'\'\'zuständigen nationalen. Behörden \'\'\'\'\'die \'\'\'\'\'ihnen gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der Nutzer \'\'\'\'\'zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('j','i','k',2,2,4,'2021','2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:','2. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher und andere Endnutzer, die dies \'\'\'\'\'verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('j','i','k',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'de','(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.','(14d) Da uneinheitliche \'\'\'\'\'Abhilfemaßnahmen \'\'\'\'\'die <s>Dienstqualität die </s>Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden \'\'\'\'\'erlassenen Leitlinien oder sonstigen \'\'\'\'\'Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.','<s>(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.</s>'),('j','i','k',2,2,4,'221','221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie \'\'\'\'\'über \'\'\'\'\'die \'\'\'\'\'zur \'\'\'\'\'Gewährleistung \'\'\'\'\'eines vergleichbaren Zugangs für behinderte Nutzer \'\'\'\'\'getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('j','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'de','','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021e','2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses \'\'\'\'\'einschließlich'),('j','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'de','','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141','2141','2141','2141','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches öffentlich zugängliche elektronische Kommunikationsnetz und/oder Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches \'\'\'\'\'Kommunikationsnetz und/oder \'\'\'\'\'öffentlich zugängliche elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden die Unternehmen, die <s>den Anschluss an ein öffentliches elektronisches öffentlich zugängliche </s>elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, <s>unter anderem dazu </s>verpflichten \'\'\'\'\'können, unter anderem\'\'\'\'\''),('j','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','de','b) angebotene Dienste, darunter insbesondere:','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\'','b) angebotene Dienste, darunter \'\'\'\'\'insbesondere\'\'\'\'\''),('j','i','k',2,2,4,'204','204',NULL,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>','4. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob der Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und \'\'\'\'\'bei jeder Änderung \'\'\'\'\'in \'\'\'\'\'Bezug auf den \'\'\'\'\'Zugang zu Notdiensten \'\'\'\'\'in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.\'\'\'\'\''),('j','i','k',2,2,4,'2021b4','2021b4','2021b4','2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,','- die Arten der angebotenen \'\'\'\'\'Wartungsdienste \'\'\'\'\'und \'\'\'\'\'der verfügbaren \'\'\'\'\'Kundendienste sowie die Verfahren zur Kontaktaufnahme mit \'\'\'\'\'diesen Diensten;\'\'\'\'\''),('j','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'de','','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\'',''),('j','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'de','','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141c','2141c','2141c','2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,','\'\'\'\'\'b) \'\'\'\'\'die Teilnehmer über jede Änderung der \'\'\'\'\'Verkehrsabwicklungsstrategien des Anbieters \'\'\'\'\'zu \'\'\'\'\'unterrichten,\'\'\'\'\''),('j','i','k',2,2,4,'3311','3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('j','i','k',2,2,4,'207','207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','\'\'\'\'\'5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('j','i','k',2,2,4,'3312','3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus \'\'\'\'\'einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen der Verbraucher bei der elektronischen Kommunikation \'\'\'\'\'gebührend berücksichtigt werden.'),('j','i','k',2,2,4,'342','342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('j','i','k',2,2,4,'343','343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('j','i','k',2,2,4,'2021a','2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;'),('j','i','k',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.','(12c) Um im Zusammenhang mit der \'\'\'\'\'Nutzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die \'\'\'\'\'Nutzung \'\'\'\'\'der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen \'\'\'\'\'könnten \'\'\'\'\'unter anderem \'\'\'\'\'Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über Verstöße \'\'\'\'\'gegen das Urheberrecht, \'\'\'\'\'andere \'\'\'\'\'Formen der unrechtmäßigen \'\'\'\'\'Nutzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die \'\'\'\'\'beispielsweise \'\'\'\'\'durch die Weitergabe \'\'\'\'\'personenbezogener \'\'\'\'\'Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in \'\'\'\'\'Artikel \'\'\'\'\'33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. <s>Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. </s>Diese Informationen sollten auch in die Verträge aufgenommen \'\'\'\'\'werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('j','i','k',0,2,4,'20','20','20','20','de','Artikel 20 − Verträge','Artikel 20 − Verträge','Artikel 20 − Verträge'),('j','i','k',2,2,4,'214@A2','214@A2','214@A2',NULL,'de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.','<s>Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.</s>'),('j','i','k',2,2,4,'2141d','2141d','2141d','2141d','de','d) die Teilnehmer im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation über ihr Recht, zu entscheiden, ob ihre personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden oder nicht, und über die Art der betreffenden Daten zu informieren, und','d) die Teilnehmer <s>im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation </s>über ihr \'\'\'\'\'Recht auf Aufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu informieren, und','\'\'\'\'\'c) entsprechend \'\'\'\'\'Artikel 12 der \'\'\'\'\'Richtlinie 2002/58/EG \'\'\'\'\'die \'\'\'\'\'Teilnehmer \'\'\'\'\'über ihr \'\'\'\'\'Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu \'\'\'\'\'unterrichten \'\'\'\'\'und'),('j','i','k',2,2,4,'2021d','2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, \'\'\'\'\'die \'\'\'\'\'Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;'),('j','i','k',2,2,4,'2021b3','2021b3','2021b3','2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,','- \'\'\'\'\'angebotenes Mindestniveau der \'\'\'\'\'Dienstqualität, \'\'\'\'\'insbesondere die Frist bis zum erstmaligen Anschluss sowie \'\'\'\'\'gegebenenfalls \'\'\'\'\'andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;\'\'\'\'\''),('j','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\'',''),('j','i','k',2,2,4,'334','334','334',NULL,'de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','k',2,2,4,'2811','2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\'','1. Die Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('j','i','k',2,2,4,'2141e','2141e','2141e','2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.','\'\'\'\'\'d) \'\'\'\'\'behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu \'\'\'\'\'unterrichten.\'\'\'\'\''),('j','i','k',2,2,4,'214@A1','214@A1','214@A1','214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'können verlangen, \'\'\'\'\'dass die <s>nationalen Regulierungsbehörden die </s>in Absatz \'\'\'\'\'3 \'\'\'\'\'genannten Unternehmen \'\'\'\'\'erforderlichenfalls \'\'\'\'\'Informationen von öffentlichem Interesse \'\'\'\'\'kostenlos \'\'\'\'\'an bestehende und neue Teilnehmer \'\'\'\'\'weitergeben. Die betreffenden \'\'\'\'\'Informationen werden \'\'\'\'\'in diesem Fall \'\'\'\'\'von den zuständigen öffentlichen Behörden in \'\'\'\'\'einem vereinheitlichten Format \'\'\'\'\'erstellt und erstrecken sich unter anderem auf folgende Themen:'),('j','i','k',2,2,4,'2022','2022','2022','2022','de','Der Vertrag enthält auch von den zuständigen Behörden bereitgestellte Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.','Der Vertrag enthält auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'bereitgestellten \'\'\'\'\'Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.','\'\'\'\'\'Die Mitgliedstaaten können ferner verlangen, dass der \'\'\'\'\'Vertrag <s>enthält </s>auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'gegebenenfalls zu diesem Zweck bereitgestellten \'\'\'\'\'Informationen \'\'\'\'\'nach Artikel 21 Absatz 4a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener \'\'\'\'\'Daten enthält, \'\'\'\'\'die <s>in Artikel 21 Absatz 4a genannt und </s>für den angebotenen Dienst von Bedeutung sind.'),('j','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\'',''),('j','i','k',2,2,4,'2812','2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten können.','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\'','Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist; ferner müssen sie verlangen können, \'\'\'\'\'dass Anbieter elektronischer Kommunikationsdienste in diesen \'\'\'\'\'Fällen \'\'\'\'\'die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\''),('j','i','k',2,2,4,'332@A','332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus \'\'\'\'\'können \'\'\'\'\'die nationalen Regulierungsbehörden und andere zuständige Behörden, <s>soweit dies angemessen ist, </s>die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert \'\'\'\'\'sind, fördern. \'\'\'\'\'Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('j','i','k',1,2,4,'33:25','33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'einen geeigneten Konsultationsmechanismus \'\'\'\'\'einrichten. \'\'\'\'\'Ein solcher Mechanismus könnte \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner \'\'\'\'\'könnte \'\'\'\'\'ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung \'\'\'\'\'führen.\'\'\'\'\''),('j','i','k',0,1,1,'09','09','09','09','de','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung'),('j','i','k',2,1,1,'1212c','1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('j','i','k',0,2,4,'33','33','33','33','de','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener'),('j','i','k',0,2,4,'21','21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('j','i','k',2,2,4,'2231','2231','2231','223','de','Die nationalen Regulierungsbehörden können Mindestanforderungen an die Dienstqualität festlegen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern. Diese Anforderungen berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen ormen.','\'\'\'\'\'3. \'\'\'\'\'Die nationalen Regulierungsbehörden können \'\'\'\'\'Leitlinien für \'\'\'\'\'Mindestanforderungen an die Dienstqualität \'\'\'\'\'erlassen und gegebenenfalls andere Maßnahmen ergreifen, \'\'\'\'\'um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und sicherzustellen, dass die Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei der Nutzung von Anwendungen und Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien und Maßnahmen \'\'\'\'\'berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen \'\'\'\'\'Normen.\'\'\'\'\'','\'\'\'\'\'3. Um \'\'\'\'\'eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern, stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in \'\'\'\'\'der \'\'\'\'\'Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('j','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','de','','','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('j','i','k',2,2,4,'2021h','2021h','2021h','2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.','h) die \'\'\'\'\'Arten \'\'\'\'\'von Maßnahmen, \'\'\'\'\'mit denen \'\'\'\'\'das Unternehmen, das den Anschluss \'\'\'\'\'an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste \'\'\'\'\'bereitstellt, \'\'\'\'\'auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren kann.\'\'\'\'\''),('j','i','k',2,1,1,'1212h','1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('j','i','k',2,1,1,'1212e','1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('j','i','k',2,1,1,'1212','1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\'','Betreibern darf unter anderem Folgendes auferlegt werden:'),('j','i','k',2,1,1,'091','091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, Bereitstellungs- Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, \'\'\'\'\'Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- \'\'\'\'\'und utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur \'\'\'\'\'2000 \'\'\'\'\'Buchführung, technische Spezifikationen, Netzmerkmale, <s>einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, </s>Bereitstellungs- \'\'\'\'\'und \'\'\'\'\'Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('j','i','k',2,1,1,'1212b','1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('j','i','k',2,1,1,'1213','1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('j','i','k',2,1,1,'1211','1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('j','i','k',0,1,1,'12','12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('j','i','k',2,1,1,'1221a','1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('j','i','k',2,1,1,'1212a','1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('j','i','k',2,1,1,'1221d','1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, \'\'\'\'\'auch durch wirtschaftlich effizienten Wettbewerb \'\'\'\'\'im Bereich Infrastruktur;'),('j','i','k',2,1,1,'1212g','1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('j','i','k',2,1,1,'1221b','1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j','i','k',2,1,1,'1212f','1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven \'\'\'\'\'etzbestandteilen;\'\'\'\'\'','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('j','i','k',2,1,1,'094','094','094','094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. \'\'\'\'\'Obliegen \'\'\'\'\'einem Betreiber \'\'\'\'\'Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur Teilnehmeranschlussleitung \'\'\'\'\'an einem bestimmten \'\'\'\'\'Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('j','i','k',2,1,1,'1221e','1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('j','i','k',2,1,1,'095','095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('j','i','k',2,1,1,'1221f','1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.'),('j','i','k',2,1,1,'1212j','1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('j','i','k',2,1,1,'1212i','1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('j','i','k',2,1,1,'1212d','1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('j','i','k',2,1,1,'1221','1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. \'\'\'\'\'Bei der Prüfung der \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'und \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'wie \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'auferlegt werden können, \'\'\'\'\'tragen \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('j','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'de','','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\'',''),('j','i','k',2,1,1,'123','123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 \'\'\'\'\'Absatz 1 \'\'\'\'\'der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('j','i','k',2,1,1,'092','092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j','i','k',2,1,1,'1221c','1221c','1221c','1221c','de','c) bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger öffentlicher Investitionen und der Investitionsrisiken;','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger \'\'\'\'\'getätigter \'\'\'\'\'öffentlicher Investitionen und der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung <s>etwaiger öffentlicher Investitionen und </s>der Investitionsrisiken;'),('b','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, der Datenschutzgruppe \'\'\'\'\'und der betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('b','i','k',2,2,5,'04412',NULL,'04412',NULL,'de','','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'de','','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\'',''),('j','i','k',2,1,1,'093','093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','i','k',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'de','','\'\'\'\'\'(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.\'\'\'\'\'',''),('b','i','k',2,2,5,'066','066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','i','k',2,2,5,'041@A3',NULL,'041@A3',NULL,'de','','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\'',''),('b','i','k',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','de','','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der etz- und Informationssicherheit, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, schafft die Möglichkeit, solche Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen zu verarbeiten mit dem Ziel, unberechtigten Zugang und die Verbreitung störender Programmcodes zu unterbinden sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\'','\'\'\'\'\'(26a) Die Verarbeitung von Verkehrsdaten in dem für die Aufdeckung, Lokalisierung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('b','i','k',2,2,5,'041@B',NULL,'041@B',NULL,'de','','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A1',NULL,'041@A1',NULL,'de','','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\'',''),('b','i','k',2,2,5,'022a','022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','i','k',2,2,5,'0431','043','0431','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer </s>und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten <s>im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, </s>muss der Betreiber der \'\'\'\'\'betroffenen \'\'\'\'\'öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß \'\'\'\'\'der \'\'\'\'\'Verletzung \'\'\'\'\'des \'\'\'\'\'Schutzes personenbezogener Daten bewerten, die Schwere \'\'\'\'\'der <s>Art der </s>Verletzung \'\'\'\'\'einschätzen \'\'\'\'\'und \'\'\'\'\'erwägen, ob \'\'\'\'\'die \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde \'\'\'\'\'und <s>die vom Betreiber nach </s>der \'\'\'\'\'betroffene Teilnehmer über die \'\'\'\'\'Verletzung \'\'\'\'\'unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 3a festgelegten Vorschriften benachrichtigt werden müssen.\'\'\'\'\''),('b','i','k',2,2,5,'065','065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','i','k',2,2,5,'041@A2',NULL,'041@A2',NULL,'de','','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\'',''),('b','i','k',2,2,5,'143','143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\'','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','i','k',2,2,5,'022b','022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','i','k',2,2,5,'181','181','181',NULL,'de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('b','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','i','k',2,2,5,'064','064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','i','k',2,2,5,'0433',NULL,'0433','0433','de','','\'\'\'\'\'Der Anbieter braucht den Kunden bzw. die betroffene Person nicht von einer Sicherheitsverletzung zu benachrichtigen, wenn er den zuständigen Behörden glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\'','\'\'\'\'\'In der Benachrichtigung des Teilnehmers sind mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und werden Maßnahmen zur Abschwächung möglicher negativer Auswirkungen der Verletzung des Schutzes personenbezogener Daten vorgeschlagen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('b','i','k',2,2,5,'044',NULL,NULL,'044','de','','','\'\'\'\'\'4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2, 3 und 3a vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit, der Datenschutzgruppe und des Europäischen Daten- schutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('b','i','k',0,2,5,'14','14','14','14','de','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung'),('b','i','k',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'de','','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\'',''),('b','i','k',2,2,5,'022e','022e','022e','022e','de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','e) \'\'\'\'\'in die Rahmenrichtlinie übernommen (“Anruf” \'\'\'\'\'eine über einen öffentlich zugänglichen \'\'\'\'\'elektronischen Kommunikationsdienst \'\'\'\'\'aufgebaute Verbindung, die eine zweiseitige \'\'\'\'\'Sprachkommunikation ermöglicht.)\'\'\'\'\''),('b','i','k',2,2,5,'053','053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','i','k',0,2,5,'06','06','06','06','de','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten'),('b','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Behörden \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','i','k',2,2,5,'022c','022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','i','k',2,2,5,'141','141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','i','k',0,2,5,'15@A','15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung'),('b','i','k',0,2,5,'05','05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','i','k',0,2,5,'04','04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung'),('b','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'de','','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\'',''),('b','i','k',2,2,5,'151@B',NULL,'151@B',NULL,'de','','\'\'\'\'\'1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\'',''),('b','i','k',2,2,5,'061','061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines \'\'\'\'\'öffent-lichen \'\'\'\'\'Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 6a \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','i','k',2,2,5,'022d','022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','i','k',2,2,5,'042','042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','i','k',0,2,5,'15','15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','i','k',2,2,5,'153','153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'de','','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\'',''),('b','i','k',2,2,5,'021','021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('b','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Behörden \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','i','k',2,2,5,'022f','022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','i','k',2,2,5,'0432',NULL,'0432','0432','de','','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\'','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der betroffenen öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den betroffenen Teilnehmer ohne unnötige Verzögerung über die Verletzung.\'\'\'\'\''),('b','i','k',2,2,5,'062','062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','i','k',1,2,5,'043:29','043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines <s>einzelnen </s>Teilnehmers \'\'\'\'\'oder einer Person \'\'\'\'\'führt, kann \'\'\'\'\'einen erheblichen Schaden für den Nutzer \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der betroffene Diensteanbieter \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von \'\'\'\'\'allen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigen. Die zuständige nationale Behörde sollte die Schwere dieser Sicherheitsverletzungen feststellen und den betroffenen Diensteanbieter veranlassen, die geschädigten Personen \'\'\'\'\'unverzüglich <s>benachrichtigt </s>und \'\'\'\'\'in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter bei unmittelbarer Gefahr für \'\'\'\'\'die \'\'\'\'\'Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur die zuständige nationale Behörde, sondern auch sofort die geschädigten Nutzer benachrichtigen. Auch sollten die Anbieter alle betroffenen Nutzer jährlich über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die während des entsprechenden Zeitraums aufgetreten sind, informieren. \'\'\'\'\'Die Benachrichtigung \'\'\'\'\'der nationalen Behörden und der Nutzer \'\'\'\'\'sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den \'\'\'\'\'Schutz der \'\'\'\'\'betroffenen Nutzer enthalten.','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken evaluieren, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, jeweilige Zusammenhänge und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten, physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oder -betrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich benachrichtigt <s>und darüber informiert </s>werden, \'\'\'\'\'damit \'\'\'\'\'sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\''),('b','i','k',1,2,5,'03:28','03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('b','i','k',2,2,5,'142','142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('b','i','k',2,2,5,'0442','0442','0442',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','de','','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\'','\'\'\'\'\'3a. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('b','i','k',2,2,5,'152','152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','i','k',2,2,5,'063','063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.'),('b','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','k',2,2,5,'051','051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','i','k',2,2,5,'041@A',NULL,'041@A',NULL,'de','','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\'',''),('b','i','k',2,2,5,'151','151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','de','','','\'\'\'\'\'(36a) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzübergreifender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in diesen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf die einzuhaltenden Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('b','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\'',''),('b','i','k',2,2,5,'022g','022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'de','','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'de','','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\'',''),('b','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'de','','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\'',''),('b','i','k',0,2,5,'18','18','18',NULL,'de','Artikel 18 − Überprüfung','Artikel 18 − Überprüfung','<s>Artikel 18 − Überprüfung</s>'),('b','i','k',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'de','','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.\'\'\'\'\'',''),('b','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Behörden \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','i','k',2,2,5,'052','052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','i','k',2,2,5,'022i',NULL,NULL,'022i','de','','','\'\'\'\'\'i) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','i','k',2,2,5,'151@A',NULL,NULL,'151@A','de','','','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('b','i','k',0,2,5,'02','02','02','02','de','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen'),('b','i','k',2,2,5,'041','041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','i','k',2,2,5,'066@A',NULL,'066@A','066@A','de','','\'\'\'\'\'6a. Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können Verkehrsdaten im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für etz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) durchzuführen in Bezug auf einen öffentlichen Dienst für elektronische Kommunikation, ein öffentliches oder privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder damit zusammenhängende Endgeräte und Geräte für elektronische Kommunikation, sofern nicht das Interesse oder die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\'','\'\'\'\'\'6a. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit zu gewährleisten.\'\'\'\'\''),('b','i','k',2,2,5,'04411','0441','04411',NULL,'de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 3b \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\'','<s>4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.</s>'),('b','i','k',3,1,2,'A1A','A1A',NULL,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','i','k',2,2,5,'022','022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','i','k',2,2,5,'022h','022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','h) \'\'\'\'\'“elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('b','i','k',0,1,3,'09','09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG besteht, Offenlegung von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang \'\'\'\'\'der \'\'\'\'\'nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('b','i','k',2,1,3,'0942a',NULL,NULL,'0942a','de','','','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('b','i','k',2,1,3,'0841f','084f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','i','k',2,1,3,'082d','082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','de','','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\'','\'\'\'\'\'ba) Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\''),('b','i','k',2,1,3,'0961','096','096','0961','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen \'\'\'\'\'ab \'\'\'\'\'dem \'\'\'\'\'... (Datum der Umsetzung dieser Richtlinie.).\'\'\'\'\'','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die \'\'\'\'\'nach dem \'\'\'\'\'[abhängig vom Zeitpunkt der Umsetzung] zugeteilt bzw. gewährt werden.\'\'\'\'\''),('b','i','k',2,1,3,'0811','0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','i','k',2,1,3,'097',NULL,NULL,'097','de','','','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechteinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Bei Erlass und Anwendung dieser Vorschriften ist verhältnismäßig, nichtdiskriminierend und transparent vorzugehen.\'\'\'\'\''),('b','i','k',2,1,3,'082c','082c','082c',NULL,'de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;','<s>c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;</s>'),('b','i','k',2,1,3,'0932a','0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,','a) zur Vermeidung funktechnischer Störungen,'),('b','i','k',0,1,3,'08','08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','i','k',0,1,3,'09@C','09@C','09@C',NULL,'de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('b','i','k',2,1,3,'0942d',NULL,NULL,'0942d','de','','','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Ton- und Fernsehfunkdiensten.\'\'\'\'\''),('b','i','k',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'de','','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\'',''),('b','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.','Diese \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie durch Ergänzung <s>geändert werden, </s>werden nach dem <s>Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das </s>in Artikel 22 Absatz \'\'\'\'\'3 genannten Regelungsverfahren \'\'\'\'\'mit \'\'\'\'\'Kontrolle erlassen.\'\'\'\'\'','<s>Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.</s>'),('b','i','k',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','de','','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\'','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','i','k',2,1,3,'083','083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','i','k',2,1,3,'083c','083c',NULL,NULL,'de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','i','k',2,1,3,'0942','0942','0942','0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\'','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel <s>im Einklang mit dem Gemeinschaftsrecht </s>dienen, \'\'\'\'\'das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, beispielsweise – unter anderem –\'\'\'\'\''),('b','i','k',2,1,3,'0932b','0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','i','k',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','de','','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung gemeinsamer Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','\'\'\'\'\'d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('b','i','k',2,1,3,'0841c','084c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','i','k',2,1,3,'092','092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8b und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\'','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie \'\'\'\'\'im Einklang mit der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','i','k',2,1,3,'083d','083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','i','k',2,1,3,'0932d','0932d','0932d','0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.','d) \'\'\'\'\'Verwirklichung eines Ziels von allgemeinem Interesse gemäß \'\'\'\'\'Absatz 4.'),('b','i','k',2,1,3,'0942c',NULL,NULL,'0942c','de','','','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','i','k',2,1,3,'0841e','084e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','i','k',2,1,3,'082a','082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\'','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','i','k',2,1,3,'0932','0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen \'\'\'\'\'erforderlich ist: den \'\'\'\'\'erforderlich ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen \'\'\'\'\'in Bezug auf \'\'\'\'\'die \'\'\'\'\'für elektronische Kommunikationsdienste verwendeten \'\'\'\'\'Arten von <s>Funknetzen oder </s>Technologien <s>für drahtlosen Netzzugang </s>vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','i','k',2,1,3,'082b','082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen etzen;\'\'\'\'\'','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('b','i','k',2,1,3,'0841a','084a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','i','k',2,1,3,'083a','083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','i','k',2,1,3,'0813','0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','i','k',2,1,3,'0962',NULL,NULL,'0962','de','','','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am [abhängig vom Zeitpunkt der Umsetzung] existierten, gilt Artikel 9a.\'\'\'\'\''),('b','i','k',2,1,3,'091','091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\'','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'de','','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\'',''),('b','i','k',2,1,3,'0942b',NULL,NULL,'0942b','de','','','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('b','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','de','','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\'','\'\'\'\'\'ca) Gewährleistung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','i','k',2,1,3,'0943','0943','0943','0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden \'\'\'\'\'sollen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen von allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('b','i','k',2,1,3,'0932c','0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder','c) <s>zur </s>Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('b','i','k',2,1,3,'095','095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\'','<s>5. </s>Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten \'\'\'\'\'5. \'\'\'\'\'Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','i','k',2,1,3,'0841g','084g','0841g',NULL,'de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\'','<s>g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.</s>'),('b','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('b','i','k',2,1,3,'0812','0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','i','k',2,1,3,'084@Af',NULL,'084@Af','084@Af','de','','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\'','\'\'\'\'\'f) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald dieser gegeben ist.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.','d) zur Festlegung <s>einer Ausnahme von dem Grundsatz </s>der \'\'\'\'\'Funkfrequenzbänder, für \'\'\'\'\'die der \'\'\'\'\'Grundsatz \'\'\'\'\'der \'\'\'\'\'Dienstund Technologieneutralität gelten soll.\'\'\'\'\'','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8b, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen</s>'),('b','i','k',2,1,3,'083b','083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','i','k',2,1,3,'0841','084','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','i','k',2,1,3,'0841d','084d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen;\'\'\'\'\'','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;</s>'),('b','i','k',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','de','','\'\'\'\'\'c) den Wettbewerb zum utzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\'','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\''),('b','i','k',2,1,3,'082','082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','de','','','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','<s>a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('b','i','k',2,1,3,'084@A',NULL,'084@A','084@A','de','','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.:\'\'\'\'\'','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem\'\'\'\'\''),('b','i','k',2,1,3,'0931','0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\'','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','i','k',2,1,3,'0841b','084b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','i','k',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','de','','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\'','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung fördern;\'\'\'\'\''),('b','i','k',2,1,3,'0941','0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die <s>der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen </s>für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','i','k',0,2,4,'34','34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','i','k',2,2,4,'2021b2',NULL,'2021b2','2021b2','de','','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\'','\'\'\'\'\'- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;\'\'\'\'\''),('b','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\'',''),('b','i','k',2,2,4,'216','216',NULL,NULL,'de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','k',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','de','','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\'','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\''),('b','i','k',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','de','','\'\'\'\'\'a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\'','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie\'\'\'\'\''),('b','i','k',2,2,4,'332','332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','i','k',2,2,4,'213','213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung von \'\'\'\'\'vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn \'\'\'\'\'diese <s>sonst </s>auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.'),('b','i','k',2,2,4,'2021e2',NULL,'2021e2','2021e2','de','','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\'','\'\'\'\'\'- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer etwaigen Kostenanlastung für Endeinrichtungen;\'\'\'\'\''),('b','i','k',2,2,4,'2821','2821','2821',NULL,'de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\'','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','k',2,2,4,'344','344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','i','k',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','de','','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\'','\'\'\'\'\'b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('b','i','k',2,2,4,'3412','3412','3412',NULL,'de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('b','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'de','','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\'',''),('b','i','k',2,2,4,'2822','2822','2822',NULL,'de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('b','i','k',2,2,4,'2141a',NULL,'2141a','2141a','de','','\'\'\'\'\'a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\'','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teil- nehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;\'\'\'\'\''),('b','i','k',0,2,4,'22','22','22','22','de','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität'),('b','i','k',2,2,4,'212','212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die öffentliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und Tarife \'\'\'\'\'sowie über Standardkonditionen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. \'\'\'\'\'Die nationalen Regulierungsbehörden können hinsichtlich der Form, \'\'\'\'\'in \'\'\'\'\'der diese Informationen \'\'\'\'\'zu \'\'\'\'\'veröffentlichen sind, weitere Anforderungen vorgeben, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('b','i','k',2,2,4,'2811b','2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','i','k',2,2,4,'2232',NULL,'2232',NULL,'de','','\'\'\'\'\'Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\'',''),('b','i','k',2,2,4,'2142',NULL,'2142','2142','de','','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\'','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','i','k',2,2,4,'215','215',NULL,NULL,'de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','i','k',2,2,4,'2021c','2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\'','c) \'\'\'\'\'wenn eine Verpflichtung nach 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('b','i','k',2,2,4,'2021g','2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','i','k',2,2,4,'2021e1',NULL,'2021e1','2021e1','de','','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\'','\'\'\'\'\'- der Entgelte für die Übertragbarkeit von Nummern und anderen Teilnehmerkennungen;\'\'\'\'\''),('b','i','k',2,2,4,'205','205',NULL,NULL,'de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','i','k',2,2,4,'333','333',NULL,NULL,'de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('b','i','k',0,2,4,'28','28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','i','k',2,2,4,'2021f','2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','i','k',2,2,4,'2811a','2811a',NULL,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('b','i','k',2,2,4,'2021b5',NULL,'2021b5',NULL,'de','','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\'',''),('b','i','k',2,2,4,'2141b',NULL,'2141b',NULL,'de','','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\'',''),('b','i','k',2,2,4,'2021b6',NULL,'2021b6','2021b6','de','','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;\'\'\'\'\'','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('b','i','k',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'de','','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\'',''),('b','i','k',2,2,4,'222','222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'de','','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\'',''),('b','i','k',2,2,4,'3411','3411','3411','341','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen \'\'\'\'\'und \'\'\'\'\'/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Beilegung von Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','i','k',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','de','','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von etzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Richtlinie 2002/22/EG berührt nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter enthält. Die Richtlinie 2002/22/EG verpflichtet die Anbieter nicht, die durch ihre etze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen oder strafrechtliche Verfolgung gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Strafverfolgungsbehörden.\'\'\'\'\'','\'\'\'\'\'(14a) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien berühren nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die \"reine Durchleitung\" im Sinne jener Richtlinie durch zwischengeschaltete Diensteanbieter enthält.\'\'\'\'\''),('b','i','k',2,2,4,'2021','2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:','2. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','i','k',1,2,4,'20:14','20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.','(14) \'\'\'\'\'Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\'','(14) <s>Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. </s>Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall <s>vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. etzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. Bei mangelndem Wettbewerb sollten die \'\'\'\'\'zuständigen nationalen. Behörden \'\'\'\'\'die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht \'\'\'\'\'unangemessen \'\'\'\'\'beschränkt wird.'),('b','i','k',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'de','','\'\'\'\'\'(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\'',''),('b','i','k',2,2,4,'204','204',NULL,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>','4. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob der Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und \'\'\'\'\'bei jeder Änderung \'\'\'\'\'in \'\'\'\'\'Bezug auf den \'\'\'\'\'Zugang zu Notdiensten \'\'\'\'\'in klarer Weise über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet werden.\'\'\'\'\''),('b','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'de','','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\'',''),('b','i','k',2,2,4,'211','211',NULL,NULL,'de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','i','k',2,2,4,'2141','214','2141','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, <s>dazu </s>verpflichten können, \'\'\'\'\'unter anderem\'\'\'\'\''),('b','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\'','b) angebotene \'\'\'\'\'Dienste, darunter insbesondere\'\'\'\'\''),('b','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'de','','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021e','2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\'','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses einschließlich\'\'\'\'\''),('b','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'de','','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021b4',NULL,'2021b4','2021b4','de','','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\'','\'\'\'\'\'- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Verfahren zur Kontaktaufnahme mit diesen Diensten;\'\'\'\'\''),('b','i','k',2,2,4,'203','203',NULL,NULL,'de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','i','k',2,2,4,'221','221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste sowie über \'\'\'\'\'die zur Gewährleistung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer \'\'\'\'\'getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.'),('b','i','k',2,2,4,'2141c',NULL,'2141c','2141c','de','','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\'','\'\'\'\'\'b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten,\'\'\'\'\''),('b','i','k',2,2,4,'3311','3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','i','k',2,2,4,'3312','3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die Interessen der Verbraucher \'\'\'\'\'bei \'\'\'\'\'der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'de','','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\'',''),('b','i','k',2,2,4,'207','207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','\'\'\'\'\'5. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('b','i','k',2,2,4,'342','342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','i','k',2,2,4,'2021a','2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;'),('b','i','k',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','de','','\'\'\'\'\'(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\'','\'\'\'\'\'(12c) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('b','i','k',2,2,4,'2021d','2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\'','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, \'\'\'\'\'die \'\'\'\'\'Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\''),('b','i','k',2,2,4,'2021b3',NULL,'2021b3','2021b3','de','','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\'','\'\'\'\'\'- angebotenes Mindestniveau der Dienstqualität, insbesondere die Frist bis zum erstmaligen Anschluss sowie gegebenenfalls andere von den nationalen Regulierungsbehörden festgelegte Parameter für die Dienstqualität;\'\'\'\'\''),('b','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\'',''),('b','i','k',0,2,4,'20','20','20','20','de','Artikel 20 − Verträge','Artikel 20 − Verträge','Artikel 20 − Verträge'),('b','i','k',2,2,4,'214@A2',NULL,'214@A2',NULL,'de','','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\'',''),('b','i','k',2,2,4,'201','201',NULL,NULL,'de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','i','k',2,2,4,'2141d',NULL,'2141d','2141d','de','','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\'','\'\'\'\'\'c) entsprechend Artikel 12 der Richtlinie 2002/58/EG die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und\'\'\'\'\''),('b','i','k',2,2,4,'343','343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','i','k',2,2,4,'2811','2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\'','1. Die Mitgliedstaaten sorgen dafür, dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('b','i','k',2,2,4,'334','334','334',NULL,'de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\'','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','k',2,2,4,'2812','2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\'','Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist; ferner müssen sie verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('b','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\'',''),('b','i','k',2,2,4,'2022','2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\'','Die Mitgliedstaaten können \'\'\'\'\'ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('b','i','k',2,2,4,'2141e',NULL,'2141e','2141e','de','','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\'','\'\'\'\'\'d) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu unterrichten.\'\'\'\'\''),('b','i','k',2,2,4,'214@A1',NULL,'214@A1','214@A1','de','','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\'','\'\'\'\'\'4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in diesem Fall von den zuständigen öffentlichen Behörden in einem vereinheitlichten Format erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','i','k',1,2,4,'33:25','33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'geeignete Konsultationsmechanismen \'\'\'\'\'einrichten. \'\'\'\'\'Solche Mechanismen könnten \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. \'\'\'\'\'Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität <s>(ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) </s>und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die \'\'\'\'\'zu \'\'\'\'\'diesem Zweck eingeführten Verfahren sollten aber nicht \'\'\'\'\'zu \'\'\'\'\'einer systematischen Überwachung \'\'\'\'\'der \'\'\'\'\'Internetnutzung führen.\'\'\'\'\''),('b','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','de','','','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('b','i','k',2,2,4,'2021h','2021h','2021h','2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\'','h) <s>Maßnahmen, </s>die \'\'\'\'\'Arten von Maßnahmen, mit denen \'\'\'\'\'das Unternehmen, das den Anschluss \'\'\'\'\'an ein öffentliches Kommunikationsnetz und/oder öffentlich zugängliche elektronische Kommunikationsdienste \'\'\'\'\'bereitstellt, \'\'\'\'\'auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren \'\'\'\'\'kann.'),('b','i','k',2,2,4,'332@A',NULL,'332@A','332@A','de','','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\'','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','i','k',2,2,4,'206','206',NULL,NULL,'de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','i','k',0,1,1,'09','09','09','09','de','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung'),('b','i','k',2,1,1,'1212c','1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','i','k',0,2,4,'33','33','33','33','de','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener'),('b','i','k',0,2,4,'21','21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','i','k',2,2,4,'2231','223','2231','223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien für Mindestanforderungen an die Dienstqualität erlassen und gegebenenfalls andere Maßnahmen ergreifen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und sicherzustellen, dass \'\'\'\'\'die \'\'\'\'\'Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei \'\'\'\'\'der \'\'\'\'\'Nutzung \'\'\'\'\'von \'\'\'\'\'Anwendungen und Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien und Maßnahmen berücksichtigen gebührend \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen Normen.\'\'\'\'\'','3. Um eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu verhindern, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass \'\'\'\'\'die <s>von den </s>nationalen Regulierungsbehörden \'\'\'\'\'in der Lage sind, \'\'\'\'\'Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, \'\'\'\'\'festzulegen.\'\'\'\'\''),('b','i','k',2,1,1,'1212b','1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','i','k',2,1,1,'1212','1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\'','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','i','k',2,1,1,'091','091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und \'\'\'\'\'utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur \'\'\'\'\'2000 \'\'\'\'\'Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('b','i','k',2,1,1,'1212h','1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','i','k',2,1,1,'1212e','1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','i','k',0,1,1,'12','12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','i','k',2,1,1,'1213','1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','i','k',2,1,1,'1211','1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','i','k',2,1,1,'1221d','1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\'','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;\'\'\'\'\''),('b','i','k',2,1,1,'1212g','1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','i','k',2,1,1,'1221a','1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\'','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','i','k',2,1,1,'1212a','1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('b','i','k',2,1,1,'1221e','1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','i','k',2,1,1,'095','095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('b','i','k',2,1,1,'1212f','1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven etzbestandteilen;\'\'\'\'\'','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('b','i','k',2,1,1,'094','094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich <s>der Entbündelung </s>des Zugangs zur \'\'\'\'\'Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zur \'\'\'\'\'Teilnehmeranschlussleitung \'\'\'\'\'an einem bestimmten Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','i','k',2,1,1,'1221f','1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.'),('b','i','k',2,1,1,'1212j','1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.'),('b','i','k',2,1,1,'1212i','1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','i','k',2,1,1,'1212d','1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','i','k',2,1,1,'1221','1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. \'\'\'\'\'Bei der Prüfung der \'\'\'\'\'Verpflichtungen nach Absatz 1 \'\'\'\'\'und \'\'\'\'\'insbesondere bei der Beurteilung der Frage, \'\'\'\'\'wie \'\'\'\'\'derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) \'\'\'\'\'auferlegt werden können, \'\'\'\'\'tragen \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'insbesondere den folgenden Faktoren Rechnung:'),('b','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'de','','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\'',''),('b','i','k',2,1,1,'123','123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','i','k',2,1,1,'1221c','1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','i','k',2,1,1,'1221b','1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'fr','','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\'',''),('b','i','k',2,1,1,'093','093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','i','k',2,1,1,'092','092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j','i','k',2,2,5,'04412','04412','04412',NULL,'fr','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.','<s>La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.</s>'),('j','i','k',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','fr','(26 ter) Le traitement des données relatives au trafic par des prestataires de services de sécurité agissant en qualité de contrôleurs de données, afin d\'assurer la sécurité des réseaux et de l\'information et notamment de garantir l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, peut, dans des circonstances normales, être considéré comme étant effectué dans l\'intérêt légitime du contrôleur de données au sens de l\'article 7, point f), de la directive 95/46/CE relative à la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à éviter l\'accès non autorisé à des réseaux de communications électroniques ou et la distribution de codes malveillants, ou à mettre fin à des attaques par déni de service.','(26 ter) Le traitement des données relatives au trafic \'\'\'\'\'à \'\'\'\'\'des \'\'\'\'\'fins liées à \'\'\'\'\'la sécurité des réseaux et de \'\'\'\'\'l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou \'\'\'\'\'transmises permettra le traitement de ces données \'\'\'\'\'dans <s>des circonstances normales, être considéré comme étant effectué dans </s>l\'intérêt légitime du contrôleur de données \'\'\'\'\'afin d\'éviter \'\'\'\'\'l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'ainsi que de \'\'\'\'\'mettre fin \'\'\'\'\'aux \'\'\'\'\'attaques par déni de \'\'\'\'\'service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\'','(26 \'\'\'\'\'bis) \'\'\'\'\'Le traitement des données relatives au trafic \'\'\'\'\'dans \'\'\'\'\'la \'\'\'\'\'mesure strictement nécessaire à la détection, à la localisation \'\'\'\'\'et \'\'\'\'\'à l\'élimination d\'erreurs et \'\'\'\'\'de \'\'\'\'\'défaillances du réseau \'\'\'\'\'et \'\'\'\'\'à des fins \'\'\'\'\'de \'\'\'\'\'sécurité de l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, \'\'\'\'\'contribuera \'\'\'\'\'à <s>la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à </s>éviter l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'les \'\'\'\'\'attaques par déni de \'\'\'\'\'service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('j','i','k',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'fr','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.','<s>(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.</s>'),('j','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','fr','Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de travail «article 29»), des autorités réglementaires compétentes et, le cas échéant, de l\'ENISA.','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de </s>travail \'\'\'\'\'\"Article 29\" et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\'','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par </s>l\'article 29 \'\'\'\'\'et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\''),('j','i','k',2,2,5,'066','066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('j','i','k',2,2,5,'041@A3','041@A3','041@A3',NULL,'fr','- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.','- \'\'\'\'\'une \'\'\'\'\'politique de sécurité relative au traitement des données à caractère \'\'\'\'\'personnel;\'\'\'\'\'','<s>- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.</s>'),('j','i','k',2,2,5,'041@A1','041@A1','041@A1',NULL,'fr','- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel','- \'\'\'\'\'des mesures d\'ordre technique et organisationnel appropriées visant à garantir \'\'\'\'\'que seules des personnes autorisées \'\'\'\'\'puissent \'\'\'\'\'avoir accès aux données à caractère \'\'\'\'\'personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\'','<s>- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel</s>'),('j','i','k',2,2,5,'022a','022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('j','i','k',2,2,5,'0431','0431','0431','0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État membre, ainsi que l\'abonné ou le particulier concerné, de cette violation, dans le respect des dispositions des paragraphes 3 bis et 3 ter. La notification faite à l\'abonné ou au particulier concerné décrit au minimum la nature de la violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la violation des données à caractère personnel. Ladite notification décrit en outre les conséquences de la violation des données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.','3. En cas de violation de \'\'\'\'\'la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de \'\'\'\'\'données à caractère \'\'\'\'\'personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État \'\'\'\'\'membre \'\'\'\'\'de cette \'\'\'\'\'violation. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'et recommande des mesures à prendre pour en atténuer les conséquences négatives \'\'\'\'\'possibles. \'\'\'\'\'Ladite notification décrit en outre les conséquences de la violation <s>des données à caractère personnel </s>et les mesures <s>proposées ou </s>prises par le fournisseur pour y remédier.','3. En cas de violation de données à caractère personnel, le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de \'\'\'\'\'la violation de données à caractère personnel \'\'\'\'\'ainsi que \'\'\'\'\'sa gravité \'\'\'\'\'et \'\'\'\'\'étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et \'\'\'\'\'l\'abonné <s>ou au particulier </s>concerné <s>décrit au minimum la nature </s>de la <s>violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la </s>violation <s>des données à caractère personnel. Ladite notification décrit </s>en \'\'\'\'\'question, compte tenu \'\'\'\'\'des \'\'\'\'\'règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 3 bis.\'\'\'\'\''),('j','i','k',2,2,5,'041@B','041@B','041@B',NULL,'fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au \'\'\'\'\'public et de services de la société de l\'information, \'\'\'\'\'ainsi qu\'à émettre des recommandations sur les meilleures pratiques \'\'\'\'\'et les indicateurs de résultats \'\'\'\'\'concernant le degré de sécurité que ces mesures devraient atteindre.','<s>1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.</s>'),('j','i','k',2,2,5,'065','065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('j','i','k',2,2,5,'143','143','143','143','fr','Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures \'\'\'\'\'peuvent être \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'seront \'\'\'\'\'construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('j','i','k',2,2,5,'041@A2','041@A2','041@A2',NULL,'fr','- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et','- \'\'\'\'\'des mesures d\'ordre technique et organisationnel appropriées visant \'\'\'\'\'à \'\'\'\'\'protéger le réseau et les services \'\'\'\'\'contre \'\'\'\'\'une utilisation accidentelle, illicite \'\'\'\'\'ou \'\'\'\'\'non autorisée, \'\'\'\'\'ou \'\'\'\'\'contre les interférences \'\'\'\'\'ou \'\'\'\'\'les entraves préjudiciables à leur fonctionnement \'\'\'\'\'ou \'\'\'\'\'leur disponibilité;\'\'\'\'\'','<s>- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et</s>'),('j','i','k',2,2,5,'181','181','181',NULL,'fr','Au plus tard trois ans après le <date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après <s>le date limite pour </s>la \'\'\'\'\'date de l\'entrée \'\'\'\'\'en \'\'\'\'\'vigueur \'\'\'\'\'de <s>l\'acte modificatif, </s>la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au Conseil, après consultation du groupe de \'\'\'\'\'travail \"Article 29\" \'\'\'\'\'et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive <s>2002/58/CE </s>et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, <s>et </s>aux notifications des violations \'\'\'\'\'et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, \'\'\'\'\'du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','<s>Au plus tard trois ans après le date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('j','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'<à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif> \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('j','i','k',2,2,5,'064','064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('j','i','k',2,2,5,'022b','022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('j','i','k',2,2,5,'0433','0433','0433','0433','fr','3 ter. La notification d\'une violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur a prouvé à la satisfaction de l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.','<s>3 ter. </s>La notification d\'une violation \'\'\'\'\'de sécurité \'\'\'\'\'à \'\'\'\'\'un abonné \'\'\'\'\'ou \'\'\'\'\'un \'\'\'\'\'particulier <s>concerné </s>n\'est pas nécessaire si le fournisseur a prouvé à <s>la satisfaction de </s>l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.','<s>3 ter. </s>La notification \'\'\'\'\'faite à l\'abonné décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures \'\'\'\'\'à \'\'\'\'\'prendre pour atténuer les conséquences négatives possibles de \'\'\'\'\'la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel. La notification faite à \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'décrit \'\'\'\'\'en \'\'\'\'\'outre \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'de <s>protection rendent les </s>données <s>incompréhensibles </s>à \'\'\'\'\'caractère personnel et les mesures proposées ou prises par le fournisseur pour \'\'\'\'\'y \'\'\'\'\'remédier.\'\'\'\'\''),('j','i','k',0,2,5,'14','14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation'),('j','i','k',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie \'\'\'\'\'privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, \'\'\'\'\'en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.','<s>(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.</s>'),('j','i','k',2,2,5,'044',NULL,NULL,'044','fr','','','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3 et 3 bis, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information, et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('j','i','k',2,2,5,'053','053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('j','i','k',0,2,5,'06','06','06','06','fr','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic'),('j','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('j','i','k',2,2,5,'022c','022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('j','i','k',2,2,5,'022e','022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','e) \'\'\'\'\'définition transférée à la directive-cadre (“appel”, \'\'\'\'\'une connexion établie au moyen d\'un service \'\'\'\'\'de communications électroniques \'\'\'\'\'accessible au public permettant une communication \'\'\'\'\'vocale bidirectionnelle.)\'\'\'\'\''),('j','i','k',0,2,5,'15@A','15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('j','i','k',0,2,5,'05','05','05','05','fr','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications'),('j','i','k',0,2,5,'04','04','04','04','fr','Article 4 − Sécurité du traitement','Article 4 − Sécurité du traitement','Article 4 − Sécurité du traitement'),('j','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'fr','','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\'',''),('j','i','k',2,2,5,'141','141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('j','i','k',2,2,5,'151@B','151@B','151@B',NULL,'fr','1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.','1 ter. Les fournisseurs de services de communications accessibles au public \'\'\'\'\'et les fournisseurs de services de la société d\'information \'\'\'\'\'informent sans retard indu les autorités \'\'\'\'\'indépendantes en matière \'\'\'\'\'de \'\'\'\'\'protection des données \'\'\'\'\'de <s>la directive 95/46/CE de </s>toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité \'\'\'\'\'indépendante \'\'\'\'\'concernée \'\'\'\'\'en matière de protection des données \'\'\'\'\'informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.','<s>1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.</s>'),('j','i','k',2,2,5,'061','061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'6 bis \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('j','i','k',2,2,5,'042','042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('j','i','k',1,2,5,'143:35@B','143:35@B',NULL,NULL,'fr','(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>'),('j','i','k',2,2,5,'022d','022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('j','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('j','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'fr','','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\'',''),('j','i','k',0,2,5,'15','15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('j','i','k',2,2,5,'153','153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('j','i','k',2,2,5,'021','021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('j','i','k',2,2,5,'0432','0432','0432','0432','fr','3 bis. La notification de la violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur de services de communications électroniques accessibles au public a prouvé à la satisfaction de l\'autorité compétente qu\'il y a raisonnablement peu de chances pour que ladite violation porte préjudice aux droits ou aux intérêts des consommateurs.','\'\'\'\'\'Le \'\'\'\'\'fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'la société de l\'information, informent préalablement leurs utilisateurs \'\'\'\'\'pour \'\'\'\'\'éviter un danger imminent et direct pour les \'\'\'\'\'droits \'\'\'\'\'et les \'\'\'\'\'intérêts des consommateurs.','\'\'\'\'\'Lorsque \'\'\'\'\'la violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'fait peser un risque grave sur la vie privée de l\'abonné, \'\'\'\'\'le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'avertit sans retard \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'et l\'abonné concerné \'\'\'\'\'de \'\'\'\'\'cette violation.\'\'\'\'\''),('j','i','k',2,2,5,'022f','022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('j','i','k',2,2,5,'062','062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.');
INSERT INTO `tp_three_texts` VALUES ('j','i','k',1,2,5,'043:29','043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les utilisateurs, et notamment un préjudice économique ou social ou l\'usurpation de l\'identité. Par conséquent, les abonnés concernés par un tel incident de sécurité devraient être avertis sans retard, par le fournisseur de services pertinent, de toute violation de sécurité, afin de pouvoir prendre toutes les précautions qui s\'imposent. Dans les cas, notamment, où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), il est essentiel que les fournisseurs de services pertinents avertissent immédiatement les utilisateurs concernés. Les fournisseurs devraient également informer une fois par an les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours des douze mois précédents. Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les \'\'\'\'\'utilisateurs. \'\'\'\'\'Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente \'\'\'\'\'devraient être \'\'\'\'\'averties \'\'\'\'\'sans retard, par le fournisseur de services pertinent, de toute violation de \'\'\'\'\'sécurité. L\'autorité compétente devrait définir le degré \'\'\'\'\'de \'\'\'\'\'gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services concernés qu\'ils avertissent sans délai indu et de manière appropriée \'\'\'\'\'les \'\'\'\'\'personnes touchées par la violation. De plus, dans \'\'\'\'\'les \'\'\'\'\'cas \'\'\'\'\'où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), <s>il est essentiel que </s>les fournisseurs de services pertinents \'\'\'\'\'devraient, en plus des autorités nationales compétentes, en avertir \'\'\'\'\'immédiatement \'\'\'\'\'et directement \'\'\'\'\'les utilisateurs concernés. \'\'\'\'\'Enfin, les \'\'\'\'\'fournisseurs devraient \'\'\'\'\'informer, sur \'\'\'\'\'une \'\'\'\'\'base annuelle, \'\'\'\'\'les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours \'\'\'\'\'de la période de référence. \'\'\'\'\'Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou <s>d\'un particulier ou </s>compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer \'\'\'\'\'une perte économique et \'\'\'\'\'des dommages \'\'\'\'\'sociaux substantiels, y compris une usurpation d\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques qui y sont associés, \'\'\'\'\'par \'\'\'\'\'exemple en déterminant le type \'\'\'\'\'de \'\'\'\'\'données affectées \'\'\'\'\'par \'\'\'\'\'la violation (notamment leur caractère sensible, \'\'\'\'\'le \'\'\'\'\'contexte et les mesures \'\'\'\'\'de \'\'\'\'\'sécurité existantes), la cause et l\'étendue \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violation de \'\'\'\'\'la \'\'\'\'\'sécurité, \'\'\'\'\'le nombre d\'abonnés concernés \'\'\'\'\'et <s>direct se pose pour </s>les \'\'\'\'\'dommages que \'\'\'\'\'les \'\'\'\'\'abonnés pourraient subir \'\'\'\'\'en \'\'\'\'\'raison \'\'\'\'\'de \'\'\'\'\'la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte \'\'\'\'\'à \'\'\'\'\'l\'intégrité physique). Les abonnés concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant \'\'\'\'\'à \'\'\'\'\'la sécurité susceptibles d\'entraîner \'\'\'\'\'des \'\'\'\'\'risques graves pour la vie privée \'\'\'\'\'de \'\'\'\'\'l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient \'\'\'\'\'en être avertis sans retard afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre \'\'\'\'\'les \'\'\'\'\'précautions \'\'\'\'\'qui \'\'\'\'\'s\'imposent. \'\'\'\'\'Cet avertissement <s>à l\'intention des autorités nationales et des utilisateurs </s>devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'à l\'intention \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('j','i','k',1,2,5,'03:28','03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('j','i','k',2,2,5,'0442','0442','0442',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','fr','','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\'','\'\'\'\'\'3 bis. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public est tenu d\'adresser la notification, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('j','i','k',2,2,5,'142','142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('j','i','k',2,2,5,'063','063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('j','i','k',2,2,5,'152','152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('j','i','k',2,2,5,'051','051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('j','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','fr','','','\'\'\'\'\'(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('j','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'fr','','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\'',''),('j','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'fr','','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\'',''),('j','i','k',2,2,5,'022g','022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('j','i','k',2,2,5,'041@A','041@A','041@A',NULL,'fr','1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,','1 bis. Sans préjudice des dispositions de la directive \'\'\'\'\'95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\'','<s>1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,</s>'),('j','i','k',2,2,5,'151','151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('j','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'fr','','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\'',''),('j','i','k',2,2,5,'0434','0434',NULL,NULL,'fr','3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('j','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions \'\'\'\'\'au \'\'\'\'\'besoin.'),('j','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'fr','','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\'',''),('j','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'fr','','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\'',''),('j','i','k',2,2,5,'022i','022i',NULL,'022i','fr','i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.','<s>i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.</s>','i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('j','i','k',0,2,5,'18','18','18',NULL,'fr','Article 18 − Réexamen','Article 18 − Réexamen','<s>Article 18 − Réexamen</s>'),('j','i','k',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'fr','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. \'\'\'\'\'Elles identifient par un numéro les matériels qui interviennent dans le réseau, \'\'\'\'\'tels que les ordinateurs ou les dispositifs mobiles \'\'\'\'\'intelligents. \'\'\'\'\'Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent \'\'\'\'\'rapidement, \'\'\'\'\'des questions se posent quant à leur \'\'\'\'\'utilisation \'\'\'\'\'à titre de données à caractère personnel dans certaines circonstances. \'\'\'\'\'La Commission devrait dès lors réaliser une étude sur \'\'\'\'\'les \'\'\'\'\'adresses IP \'\'\'\'\'et \'\'\'\'\'leur utilisation et présenter \'\'\'\'\'des propositions \'\'\'\'\'appropriées \'\'\'\'\'en la matière.','<s>(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.</s>'),('j','i','k',2,2,5,'151@A',NULL,NULL,'151@A','fr','','','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('j','i','k',0,2,5,'02','02','02','02','fr','Article 2 − Définitions','Article 2 − Définitions','Article 2 − Définitions'),('j','i','k',2,2,5,'041','041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('j','i','k',2,2,5,'052','052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('j','i','k',2,2,5,'04411','04411','04411',NULL,'fr','Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 \'\'\'\'\'ter, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation du contrôleur européen de la protection des données, <s>du groupe de protection </s>des <s>personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des </s>parties prenantes concernées et de \'\'\'\'\'l\'ENISA, \'\'\'\'\'des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis \'\'\'\'\'et \'\'\'\'\'3 \'\'\'\'\'ter.\'\'\'\'\'','<s>Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.</s>'),('j','i','k',2,2,5,'066@A','066@A','066@A','066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) no 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement se limite au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.','6 bis. \'\'\'\'\'Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les \'\'\'\'\'données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications \'\'\'\'\'électroniques, d\'un service de la société de l\'information \'\'\'\'\'ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement \'\'\'\'\'doit \'\'\'\'\'se \'\'\'\'\'limiter \'\'\'\'\'au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.','6 bis. Les données relatives au trafic peuvent être traitées dans \'\'\'\'\'la mesure strictement nécessaire pour \'\'\'\'\'garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de \'\'\'\'\'l\'information.\'\'\'\'\''),('j','i','k',0,1,3,'09','09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('j','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE, divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('j','i','k',3,1,2,'A1A','A1A',NULL,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale','<s>A. Conditions dont peut être assortie une autorisation générale</s>','A. Conditions dont peut être assortie une autorisation générale'),('j','i','k',2,2,5,'022','022','022','022','fr','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:'),('j','i','k',2,2,5,'022h','022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','h) “courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('j','i','k',2,1,3,'0942a',NULL,NULL,'0942a','fr','','','\'\'\'\'\'a) la sécurité de la vie humaine;\'\'\'\'\''),('j','i','k',2,1,3,'0841f','0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('j','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','fr','','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\'','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('j','i','k',2,1,3,'0961','096','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et à l\'assignation des radiofréquences à partir du [date de transposition de la présente directive].','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et <s>à </s>l\'assignation des radiofréquences \'\'\'\'\'après le ... (Date \'\'\'\'\'de transposition de la présente \'\'\'\'\'directive).\'\'\'\'\'','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés après le [en fonction \'\'\'\'\'de <s>transposition de </s>la \'\'\'\'\'date de transposition].\'\'\'\'\''),('j','i','k',2,1,3,'0811','0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('j','i','k',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;','b) veiller à ce \'\'\'\'\'que, \'\'\'\'\'dans des circonstances similaires, \'\'\'\'\'il n\'y ait \'\'\'\'\'pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('j','i','k',2,1,3,'083','083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('j','i','k',2,1,3,'082d','082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('j','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'fr','c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>'),('j','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.</s>'),('j','i','k',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'fr','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.','<s>g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.</s>'),('j','i','k',2,1,3,'0932','0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques \'\'\'\'\'lorsque cela est nécessaire \'\'\'\'\'pour:'),('j','i','k',2,1,3,'097',NULL,NULL,'097','fr','','','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('j','i','k',2,1,3,'082c','082c','082c',NULL,'fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et','<s>c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et</s>'),('j','i','k',2,1,3,'0932a','0932a','0932a','0932a','fr','a) éviter les interférences nuisibles, notamment afin d\'assurer la qualité technique du service et l\'utilisation efficace des radiofréquences,','a) éviter <s>les interférences nuisibles, notamment afin d\'assurer </s>la \'\'\'\'\'possibilité d\'interférences nuisibles,\'\'\'\'\'','a) éviter les interférences \'\'\'\'\'nuisibles,\'\'\'\'\''),('j','i','k',0,1,3,'08','08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires'),('j','i','k',0,1,3,'09@C','09@C','09@C',NULL,'fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('j','i','k',2,1,3,'0942d',NULL,NULL,'0942d','fr','','','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('j','i','k',2,1,3,'082a','082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\'','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('j','i','k',2,1,3,'092','092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).','2. Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences son utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci </s>et \'\'\'\'\'effective et que \'\'\'\'\'le consommateur \'\'\'\'\'en retire des bénéfices \'\'\'\'\'tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, \'\'\'\'\'les États membres \'\'\'\'\'agissent conformément <s>aux articles 8 ter et 9 quater de la présente directive et </s>à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('j','i','k',2,1,3,'083d','083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('j','i','k',2,1,3,'0932d','0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('j','i','k',2,1,3,'0942c',NULL,NULL,'0942c','fr','','','\'\'\'\'\'c) l\'efficacité d\'utilisation des radiofréquences; ou\'\'\'\'\''),('j','i','k',2,1,3,'0841e','0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('j','i','k',2,1,3,'0841c','0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('j','i','k',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à ce que le coût de l\'accès aux ressources tienne dûment compte des risques encourus par les investisseurs et les entreprises bénéficiant de l\'accès;','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à \'\'\'\'\'une répartition \'\'\'\'\'des risques \'\'\'\'\'appropriée entre \'\'\'\'\'les investisseurs et les entreprises bénéficiant de \'\'\'\'\'l\'accès aux nouvelles ressources;\'\'\'\'\'','d) promouvoir des investissements <s>orientés vers le marché </s>et \'\'\'\'\'des innovations efficaces \'\'\'\'\'dans des infrastructures nouvelles et renforcées, notamment en \'\'\'\'\'tenant \'\'\'\'\'compte des risques \'\'\'\'\'d\'investissement;\'\'\'\'\''),('j','i','k',2,1,3,'0932b','0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,'),('j','i','k',2,1,3,'082b','082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('j','i','k',2,1,3,'0841a','0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('j','i','k',2,1,3,'0942','0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences \'\'\'\'\'ou, comme établi dans la législation nationale conformément au droit communautaire, \'\'\'\'\'la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini \'\'\'\'\'par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('j','i','k',2,1,3,'083a','083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('j','i','k',2,1,3,'0813','0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('j','i','k',2,1,3,'0962',NULL,NULL,'0962','fr','','','\'\'\'\'\'En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.\'\'\'\'\''),('j','i','k',2,1,3,'091','091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités réglementaires nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément à leurs obligations en vertu du traité et, le cas échéant, aux accords internationaux correspondants et peuvent tenir compte de considérations de politique publique telles que définies ci-dessous.','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément <s>à leurs obligations en vertu du traité et, le cas échéant, </s>aux accords internationaux <s>correspondants </s>et peuvent tenir compte de considérations de politique \'\'\'\'\'publique.\'\'\'\'\'','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'à l\'article 8. \'\'\'\'\'Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils \'\'\'\'\'respectent les \'\'\'\'\'accords internationaux \'\'\'\'\'applicables \'\'\'\'\'et peuvent tenir compte de considérations \'\'\'\'\'d\'intérêt public.\'\'\'\'\''),('j','i','k',2,1,3,'0932c','0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale,','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\'','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('j','i','k',2,1,3,'095','095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces \'\'\'\'\'réexamens.\'\'\'\'\''),('j','i','k',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'fr','- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;','\'\'\'\'\'-a) \'\'\'\'\'appliquer le programme de gestion du <s>stratégique relatif au </s>spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;','<s>- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;</s>'),('j','i','k',2,1,3,'0942b',NULL,NULL,'0942b','fr','','','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('j','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','fr','','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\'','\'\'\'\'\'c bis) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('j','i','k',2,1,3,'0943','0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la sécurité \'\'\'\'\'de <s>sauvegarde de </s>la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('j','i','k',2,1,3,'084@Af','084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.','f) n\'imposer \'\'\'\'\'d\'obligations réglementaires \'\'\'\'\'ex ante que lorsqu\'il n\'y a pas de concurrence \'\'\'\'\'effective \'\'\'\'\'et \'\'\'\'\'durable, \'\'\'\'\'et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('j','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('j','i','k',2,1,3,'0841g','0841g','0841g',NULL,'fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).</s>'),('j','i','k',2,1,3,'083b','083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('j','i','k',2,1,3,'0841','0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('j','i','k',2,1,3,'0841d','0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures \'\'\'\'\'d\'application techniques \'\'\'\'\'appropriées pour:','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:</s>'),('j','i','k',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'fr','','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\'',''),('j','i','k',2,1,3,'0812','0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('j','i','k',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'une concurrence fondée sur les infrastructures;'),('j','i','k',2,1,3,'082','082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('j','i','k',2,1,3,'0841b','0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('j','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'fr','b) harmoniser les conditions dont ces droits sont assortis;','b) harmoniser les conditions dont ces droits sont assortis;','<s>b) harmoniser les conditions dont ces droits sont assortis;</s>'),('j','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','<s>a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('j','i','k',2,1,3,'084@A','084@A','084@A','084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:','<s>4 bis. </s>Afin de poursuivre les objectifs \'\'\'\'\'généraux \'\'\'\'\'visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes \'\'\'\'\'réglementaires \'\'\'\'\'objectifs, transparents, non discriminatoires et \'\'\'\'\'pertinents, \'\'\'\'\'dont les suivants:'),('j','i','k',2,1,3,'0931','0931','0931','0931','fr','3. Sauf disposition contraire au second deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques.','3. Sauf disposition contraire au <s>second </s>deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\'','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies \'\'\'\'\'utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('j','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','fr','','','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.\'\'\'\'\''),('j','i','k',2,1,3,'0941','0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques répertoriés dans leurs plans nationaux d\'attribution des fréquences. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques \'\'\'\'\'conformément à \'\'\'\'\'leurs plans nationaux d\'attribution des \'\'\'\'\'fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national \'\'\'\'\'d\'attribution des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('j','i','k',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité réglementaire en assurant une approche cohérente de la régulation sur des périodes d\'examen successives;','a) promouvoir la prévisibilité réglementaire \'\'\'\'\'grâce à \'\'\'\'\'la \'\'\'\'\'continuité \'\'\'\'\'des \'\'\'\'\'solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\'','a) promouvoir la prévisibilité \'\'\'\'\'réglementaire;\'\'\'\'\''),('j','i','k',2,2,4,'216','216',NULL,NULL,'fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('j','i','k',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;','e) tenir dûment compte de la diversité des \'\'\'\'\'situations en matière de \'\'\'\'\'concurrence et \'\'\'\'\'de consommation \'\'\'\'\'dans les différentes zones géographiques d\'un État membre;'),('j','i','k',0,2,4,'34','34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges'),('j','i','k',2,2,4,'2021b2','2021b2','2021b2','2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,','- l\'information sur les \'\'\'\'\'politiques de gestion du trafic appliquées \'\'\'\'\'par le \'\'\'\'\'fournisseur;\'\'\'\'\''),('j','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021e2','2021e2','2021e2','2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'dus \'\'\'\'\'au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('j','i','k',2,2,4,'2821','2821','2821',NULL,'fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','<s>2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','i','k',2,2,4,'213','213','213','213','fr','Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que, lorsque de tels guides ou techniques analogues ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable, les autorités réglementaires nationales en assurent la disponibilité, soit elles-mêmes, soit par l\'intermédiaire de tiers. Les tiers ont le droit d\'utiliser gratuitement les informations sur les tarifs publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','\'\'\'\'\'3. \'\'\'\'\'Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales assurent, elles- mêmes ou par l\'intermédiaire \'\'\'\'\'de \'\'\'\'\'tiers, la disponibilité de ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, \'\'\'\'\'gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût \'\'\'\'\'d\'autres plans d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales puissent assurer la disponibilité \'\'\'\'\'de \'\'\'\'\'ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, en particulier lorsqu\'ils \'\'\'\'\'ne sont pas disponibles sur le marché gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('j','i','k',2,2,4,'344','344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('j','i','k',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.','b) les moyens de protection contre les risques d\'atteinte à la sécurité \'\'\'\'\'individuelle, \'\'\'\'\'à la <s>protection de la </s>vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel \'\'\'\'\'lors de \'\'\'\'\'l\'utilisation des services de communications électroniques.'),('j','i','k',2,2,4,'3412','3412','3412',NULL,'fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.</s>'),('j','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'fr','','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\'',''),('j','i','k',2,2,4,'2822','2822','2822',NULL,'fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('j','i','k',2,2,4,'2141a','2141a','2141a','2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies <s>immédiatement </s>avant de connecter l\'appel;','a) communiquer \'\'\'\'\'aux abonnés \'\'\'\'\'les informations sur les tarifs applicables <s>aux abonnés </s>concernant \'\'\'\'\'un \'\'\'\'\'numéro ou \'\'\'\'\'un \'\'\'\'\'service soumis à des conditions tarifaires particulières; pour \'\'\'\'\'certaines \'\'\'\'\'catégories <s>déterminées </s>de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('j','i','k',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','fr','a) sans préjudice de la directive 2000/31/CE sur le commerce électronique, les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences juridiques; et','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs \'\'\'\'\'conséquences; \'\'\'\'\'et','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, \'\'\'\'\'en particulier lorsqu\'ils peuvent \'\'\'\'\'porter atteinte \'\'\'\'\'au respect des \'\'\'\'\'droits et \'\'\'\'\'des \'\'\'\'\'libertés d\'autrui, y compris \'\'\'\'\'les atteintes aux \'\'\'\'\'droits d\'auteur et \'\'\'\'\'aux \'\'\'\'\'droits voisins, et \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'juridiques de ces utilisations; \'\'\'\'\'et'),('j','i','k',2,2,4,'332','332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('j','i','k',2,2,4,'2021c','2021c','2021c','2021c','fr','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu \'\'\'\'\'de \'\'\'\'\'l\'article 25, les possibilités qui s\'offrent à \'\'\'\'\'l\'abonné de faire figurer ou non ses données \'\'\'\'\'à caractère personnel \'\'\'\'\'dans un annuaire et les données concernées;'),('j','i','k',2,2,4,'2021g','2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('j','i','k',2,2,4,'2021e1','2021e1','2021e1','2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs, et','- tout frais lié à la portabilité des numéros et autres identificateurs, et','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'liés \'\'\'\'\'à la portabilité des numéros et autres identificateurs, et'),('j','i','k',0,2,4,'22','22','22','22','fr','Article 22 − Qualité des services','Article 22 − Qualité des services','Article 22 − Qualité des services'),('j','i','k',2,2,4,'212','212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques \'\'\'\'\'la publication d\'informations \'\'\'\'\'transparentes, comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que \'\'\'\'\'les <s>frais dus au moment de la résiliation du contrat et des informations sur les </s>conditions générales \'\'\'\'\'applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis aux utilisateurs finals et aux consommateurs <s>conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète </s>et \'\'\'\'\'l\'utilisation de ces services. \'\'\'\'\'Les autorités réglementaires nationales peuvent \'\'\'\'\'fixer \'\'\'\'\'des exigences supplémentaires \'\'\'\'\'quant à \'\'\'\'\'la forme sous laquelle ces informations \'\'\'\'\'sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('j','i','k',2,2,4,'2811b','2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).','b) les utilisateurs finals puissent \'\'\'\'\'accéder \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universel \'\'\'\'\'de libre appel international (UIFN).'),('j','i','k',2,2,4,'2232','2232','2232',NULL,'fr','La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','La Commission peut, après examen de ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','<s>La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','i','k',2,2,4,'2142','2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.'),('j','i','k',0,2,4,'28','28','28','28','fr','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services'),('j','i','k',2,2,4,'2021f','2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('j','i','k',2,2,4,'2811a','2811a',NULL,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>','a) les utilisateurs finals puissent avoir accès aux services \'\'\'\'\'et \'\'\'\'\'les \'\'\'\'\'utiliser, à l\'aide \'\'\'\'\'de \'\'\'\'\'numéros non géographiques dans \'\'\'\'\'la \'\'\'\'\'Communauté; et\'\'\'\'\''),('j','i','k',2,2,4,'2021b5','2021b5','2021b5',NULL,'fr','- le délai nécessaire au raccordement initial, et','- le délai nécessaire au raccordement initial, et','<s>- le délai nécessaire au raccordement initial, et</s>'),('j','i','k',2,2,4,'2141b','2141b','2141b',NULL,'fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;','<s>b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;</s>'),('j','i','k',2,2,4,'333','333',NULL,NULL,'fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('j','i','k',2,2,4,'222','222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'quels \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'seront mesurés, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs <s>finals, y compris les utilisateurs </s>finals <s>handicapés, </s>auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III pourraient être utilisés.'),('j','i','k',2,2,4,'2021b6','2021b6','2021b6','2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;','- toute restriction <s>d\'utilisation des équipements terminaux </s>imposée par le \'\'\'\'\'fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('j','i','k',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'fr','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir \'\'\'\'\'adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des \'\'\'\'\'exigences minimales en matière de qualité de service en vertu de la directive \'\'\'\'\'2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les \'\'\'\'\'intérêts des utilisateurs et <s>de </s>toute autre circonstance \'\'\'\'\'pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\'','<s>(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.</s>'),('j','i','k',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','fr','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive “cadre” et les directives spécifiques s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au “simple transport” concernant les fournisseurs de services intermédiaires tels que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive \'\'\'\'\'2002/22/CE s\'applique \'\'\'\'\'sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires. \'\'\'\'\'La directive \'\'\'\'\'2002/22/CE n\'exige \'\'\'\'\'pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.','(14 \'\'\'\'\'bis) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux \'\'\'\'\'conformément au \'\'\'\'\'droit national matériel et procédural. Il incombe aux <s>autorités compétentes des </s>États membres, et non aux fournisseurs de réseaux \'\'\'\'\'ou \'\'\'\'\'de services de communications électroniques, de décider, dans le respect <s>scrupuleux du droit, </s>de la \'\'\'\'\'légalité, si les \'\'\'\'\'contenus, \'\'\'\'\'les \'\'\'\'\'applications \'\'\'\'\'ou les services sont licites ou dangereux. \'\'\'\'\'La directive \'\'\'\'\'\"cadre\" \'\'\'\'\'et les directives \'\'\'\'\'particulières \'\'\'\'\'s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires, \'\'\'\'\'tels <s>que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs </s>qu\'ils \'\'\'\'\'y sont définis.\'\'\'\'\''),('j','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'fr','','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\'',''),('j','i','k',2,2,4,'3411','3411','3411','341','fr','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des <s>organes indépendants proposent des </s>procédures extrajudiciaires transparentes, simples et peu onéreuses \'\'\'\'\'soient établies \'\'\'\'\'pour traiter les litiges \'\'\'\'\'non résolus qui résultent de l\'application de la présente directive, \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et <s>tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres </s>peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('j','i','k',2,2,4,'2021','2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:','2. Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services de communications \'\'\'\'\'électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou \'\'\'\'\'une telle connexion. \'\'\'\'\'Le contrat précise, sous une forme claire, \'\'\'\'\'détaillée \'\'\'\'\'et \'\'\'\'\'aisément \'\'\'\'\'accessible, au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('j','i','k',1,2,4,'20:14','20:14','20:14','20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).','(14) <s>Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. </s>Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent \'\'\'\'\'le \'\'\'\'\'contrat. En l\'absence \'\'\'\'\'de \'\'\'\'\'concurrence effective, \'\'\'\'\'les \'\'\'\'\'autorités nationales compétentes devraient recourir aux mesures correctives dont elles disposent \'\'\'\'\'en vertu de la directive \'\'\'\'\'2002/19/CE afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('j','i','k',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'fr','(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.','(14 quinquies) Étant donné que des \'\'\'\'\'mesures correctives \'\'\'\'\'disparates <s>en matière de qualité de service </s>nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute \'\'\'\'\'orientation ou autre \'\'\'\'\'mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.','<s>(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.</s>'),('j','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'fr','','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021e','2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:','e) la durée du contrat et les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y compris:'),('j','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'fr','','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141','2141','2141','2141','fr','Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:','\'\'\'\'\'4. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent <s>un raccordement à un réseau public de communications électroniques et/ou </s>des services de communications électroniques <s>à, </s>entre \'\'\'\'\'autres à:\'\'\'\'\''),('j','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','fr','b) le service fourni, y compris en particulier:','\'\'\'\'\'- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni \'\'\'\'\'en \'\'\'\'\'vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\'','b) \'\'\'\'\'les services fournis, \'\'\'\'\'y compris \'\'\'\'\'notamment:\'\'\'\'\''),('j','i','k',2,2,4,'204','204',NULL,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés \'\'\'\'\'des restrictions \'\'\'\'\'d\'accès aux services d\'urgence, avant de conclure un contrat et \'\'\'\'\'en cas de modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('j','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'fr','','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021b4','2021b4','2021b4','2021b4','fr','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,','- les types de services de maintenance \'\'\'\'\'offerts \'\'\'\'\'et \'\'\'\'\'les services \'\'\'\'\'d\'assistance \'\'\'\'\'fournis, \'\'\'\'\'ainsi que \'\'\'\'\'les modalités permettant \'\'\'\'\'de contacter \'\'\'\'\'ces services;\'\'\'\'\''),('j','i','k',2,2,4,'221','221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services <s>à l\'attention des utilisateurs finals </s>et sur les mesures prises pour \'\'\'\'\'garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'également fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('j','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'fr','','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141c','2141c','2141c','2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;','\'\'\'\'\'b) \'\'\'\'\'informer les abonnés de toute modification <s>aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à </s>des \'\'\'\'\'politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('j','i','k',2,2,4,'3311','3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals et \'\'\'\'\'des \'\'\'\'\'consommateurs (y compris, notamment, \'\'\'\'\'des \'\'\'\'\'utilisateurs handicapés), des \'\'\'\'\'fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('j','i','k',2,2,4,'3312','3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des questions \'\'\'\'\'relatives \'\'\'\'\'aux \'\'\'\'\'droits des \'\'\'\'\'utilisateurs finals \'\'\'\'\'et des consommateurs \'\'\'\'\'en \'\'\'\'\'ce qui concerne \'\'\'\'\'les \'\'\'\'\'services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.\'\'\'\'\''),('j','i','k',2,2,4,'207','207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','\'\'\'\'\'5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('j','i','k',2,2,4,'342','342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('j','i','k',0,2,4,'20','20','20','20','fr','Article 20 − Contrats','Article 20 − Contrats','Article 20 − Contrats'),('j','i','k',2,2,4,'214@A2','214@A2','214@A2',NULL,'fr','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.','<s>Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.</s>'),('j','i','k',2,2,4,'2141d','2141d','2141d','2141d','fr','d) informer les abonnés quant à leur droit de décider si les des données à caractère personnel les concernant doivent figurer ou non dans un annuaire et aux types de données concernées, conformément à l\'article 12 de la directive «vie privée et communications électroniques; et','d) informer les abonnés quant à leur droit de \'\'\'\'\'faire figurer \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et aux types de données \'\'\'\'\'concernées; \'\'\'\'\'et','\'\'\'\'\'c) \'\'\'\'\'informer les abonnés \'\'\'\'\'de \'\'\'\'\'leur droit de décider \'\'\'\'\'de faire figurer ou non \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et \'\'\'\'\'des \'\'\'\'\'types de données concernées, conformément à l\'article 12 de la directive \'\'\'\'\'2002/58/CE; \'\'\'\'\'et'),('j','i','k',2,2,4,'343','343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('j','i','k',2,2,4,'2021a','2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;'),('j','i','k',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.','(12 quater) Pour \'\'\'\'\'prendre en compte les \'\'\'\'\'questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et \'\'\'\'\'faire \'\'\'\'\'diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations <s>devraient comporter des mises en garde </s>d\'intérêt public \'\'\'\'\'pourraient concerner \'\'\'\'\'les infractions au droit d\'auteur, l\'utilisation \'\'\'\'\'et la diffusion illicites \'\'\'\'\'de contenus préjudiciables <s>et leur diffusion </s>ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la \'\'\'\'\'communication d\'informations \'\'\'\'\'personnelles dans certaines circonstances, <s>ou de données relatives </s>à la vie privée \'\'\'\'\'et aux données \'\'\'\'\'à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. \'\'\'\'\'Ces \'\'\'\'\'informations d\'intérêt public devraient être actualisées \'\'\'\'\'aussi souvent \'\'\'\'\'que nécessaire et être présentées sous une forme <s>aisément compréhensible, </s>imprimée ou \'\'\'\'\'électronique aisément compréhensible, à déterminer par \'\'\'\'\'chaque État membre, ainsi que sur les sites \'\'\'\'\'Internet \'\'\'\'\'des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à \'\'\'\'\'communiquer \'\'\'\'\'ces informations \'\'\'\'\'normalisées \'\'\'\'\'à <s>la disposition de </s>tous leurs clients \'\'\'\'\'de la \'\'\'\'\'façon \'\'\'\'\'qu\'elles jugent appropriée. \'\'\'\'\'Les <s>frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces </s>informations devraient <s>faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient </s>aussi figurer dans \'\'\'\'\'les contrats, si les États membres l\'exigent.\'\'\'\'\''),('j','i','k',2,2,4,'2811','2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte que:'),('j','i','k',2,2,4,'2021d','2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les \'\'\'\'\'modes \'\'\'\'\'de paiement \'\'\'\'\'proposés \'\'\'\'\'et les éventuelles différences de coûts liées \'\'\'\'\'au mode \'\'\'\'\'de paiement;'),('j','i','k',2,2,4,'2021b3','2021b3','2021b3','2021b3','fr','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,','- les niveaux \'\'\'\'\'minimaux \'\'\'\'\'de qualité \'\'\'\'\'des services offerts, [... ] \'\'\'\'\'à \'\'\'\'\'savoir le délai nécessaire \'\'\'\'\'au \'\'\'\'\'raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;\'\'\'\'\''),('j','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\'',''),('j','i','k',2,2,4,'334','334','334',NULL,'fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'fr','','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\'',''),('j','i','k',2,2,4,'2022','2022','2022','2022','fr','Le contrat comporte également des informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.','Le contrat comporte également \'\'\'\'\'toutes les \'\'\'\'\'informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.','\'\'\'\'\'Les États membres peuvent également exiger que le \'\'\'\'\'contrat comporte \'\'\'\'\'toutes les \'\'\'\'\'informations \'\'\'\'\'pouvant être \'\'\'\'\'fournies par les autorités publiques compétentes \'\'\'\'\'à cette fin \'\'\'\'\'sur \'\'\'\'\'l\'utilisation des \'\'\'\'\'réseaux et \'\'\'\'\'des \'\'\'\'\'services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel, qui sont visées à l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et \'\'\'\'\'concernent \'\'\'\'\'le <s>cas du </s>service fourni.'),('j','i','k',2,2,4,'2141e','2141e','2141e','2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.','\'\'\'\'\'d) \'\'\'\'\'fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.'),('j','i','k',2,2,4,'214@A1','214@A1','214@A1','214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:','\'\'\'\'\'4. \'\'\'\'\'Les États membres \'\'\'\'\'peuvent exiger \'\'\'\'\'que les <s>autorités réglementaires nationales obligent les </s>entreprises visées au paragraphe \'\'\'\'\'3 communiquent gratuitement \'\'\'\'\'aux abonnés existants et nouveaux des informations d\'intérêt \'\'\'\'\'public, si besoin est. Dans ce cas, ces \'\'\'\'\'informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('j','i','k',2,2,4,'2812','2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent peuvent pratiquer une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.','Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'d\'exiger \'\'\'\'\'que, dans de tels cas, <s>y compris lorsqu\'une enquête est pendante, </s>les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant \'\'\'\'\'du raccordement et \'\'\'\'\'d\'autres services.'),('j','i','k',1,2,4,'33:25','33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation \'\'\'\'\'approprié. Celui-ci pourrait \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. De plus, <s>il conviendrait de mettre en place </s>un mécanisme \'\'\'\'\'pourrait être mis en place en vue de \'\'\'\'\'permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. \'\'\'\'\'Les éventuelles procédures \'\'\'\'\'de coopération \'\'\'\'\'arrêtées selon un tel \'\'\'\'\'mécanisme ne \'\'\'\'\'devraient \'\'\'\'\'toutefois pas permettre une surveillance systématique de l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('j','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','fr','','','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('j','i','k',2,2,4,'2021h','2021h','2021h','2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.','h) le type de \'\'\'\'\'mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise qui fournit \'\'\'\'\'la connexion à un réseau public de communications \'\'\'\'\'et/ou les services \'\'\'\'\'de communications électroniques accessibles au public \'\'\'\'\'afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité.\'\'\'\'\''),('j','i','k',2,2,4,'332@A','332@A','332@A','332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.','2 bis. Sans préjudice des \'\'\'\'\'règles \'\'\'\'\'nationales conformes \'\'\'\'\'à la législation \'\'\'\'\'communautaire visant à promouvoir des objectifs \'\'\'\'\'de la politique \'\'\'\'\'culturelle et \'\'\'\'\'des \'\'\'\'\'médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes \'\'\'\'\'peuvent favoriser la \'\'\'\'\'coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs \'\'\'\'\'qui souhaitent promouvoir les \'\'\'\'\'contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut \'\'\'\'\'également recouvrir \'\'\'\'\'la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et de l\'article 20, paragraphe 2.'),('j','i','k',0,1,1,'09','09','09','09','fr','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence'),('j','i','k',2,1,1,'1212c','1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('j','i','k',0,2,4,'21','21','21','21','fr','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations'),('j','i','k',2,2,4,'2231','2231','2231','223','fr','Une autorité réglementaire nationale peut définir des exigences minimales en matière de qualité de service afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux. Ces exigences prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre «cadre»).','\'\'\'\'\'3. \'\'\'\'\'Une autorité réglementaire nationale peut \'\'\'\'\'adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des \'\'\'\'\'exigences minimales en matière de qualité de service \'\'\'\'\'et, le cas échéant, prendre d\'autres mesures \'\'\'\'\'afin de prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus ou de les distribuer ou d\'utiliser des applications et services de leur choix ne soient pas indûment restreintes. \'\'\'\'\'Ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\'','\'\'\'\'\'3. Afin \'\'\'\'\'de <s>qualité de service afin de </s>prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les \'\'\'\'\'réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les \'\'\'\'\'exigences \'\'\'\'\'minimales \'\'\'\'\'en \'\'\'\'\'matière de qualité de service imposées \'\'\'\'\'à \'\'\'\'\'une entreprise ou à des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics.\'\'\'\'\''),('j','i','k',0,2,4,'33','33','33','33','fr','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées'),('j','i','k',2,1,1,'1212h','1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('j','i','k',2,1,1,'1212e','1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('j','i','k',2,1,1,'1212b','1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('j','i','k',2,1,1,'1212','1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:','Les opérateurs peuvent notamment se voir imposer:'),('j','i','k',2,1,1,'091','091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, y compris toutes les restrictions en matière d\'accès aux services et applications, les modalités et conditions de fourniture et d\'utilisation et les prix.','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les restrictions en matière d\'accès aux services et applications, \'\'\'\'\'les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les <s>restrictions en matière d\'accès aux services et applications, les </s>modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('j','i','k',0,1,1,'12','12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('j','i','k',2,1,1,'1213','1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('j','i','k',2,1,1,'1211','1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('j','i','k',2,1,1,'1221a','1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('j','i','k',2,1,1,'1212a','1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('j','i','k',2,1,1,'1221d','1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;','d) la nécessité de préserver la concurrence à long terme, \'\'\'\'\'y compris au moyen d\'une \'\'\'\'\'concurrence fondée sur \'\'\'\'\'des infrastructures économiquement efficaces;\'\'\'\'\''),('j','i','k',2,1,1,'1212g','1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('j','i','k',2,1,1,'1221e','1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('j','i','k',2,1,1,'095','095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les \'\'\'\'\'mesures visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive <s>en la complétant, </s>sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('j','i','k',2,1,1,'094','094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'est soumis \'\'\'\'\'à \'\'\'\'\'des obligations au titre \'\'\'\'\'de \'\'\'\'\'l\'article 12 \'\'\'\'\'concernant l\'accès \'\'\'\'\'aux infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé à la boucle locale \'\'\'\'\'en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('j','i','k',2,1,1,'1221b','1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('j','i','k',2,1,1,'1212f','1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, des \'\'\'\'\'tours \'\'\'\'\'et \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'conduites, des \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('j','i','k',2,1,1,'1212i','1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('j','i','k',2,1,1,'1212d','1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('j','i','k',2,1,1,'1221','1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'analysent comment \'\'\'\'\'ces obligations seraient \'\'\'\'\'imposées de manière proportionnée \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('j','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'fr','','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\'',''),('j','i','k',2,1,1,'123','123','123','123','fr','3. Lorsque les autorités réglementaires nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive Cadre).','3. Lorsque les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\'','3. Lorsque les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'spéciales \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive \'\'\'\'\'\"cadre\").\'\'\'\'\''),('b','i','k',2,2,5,'04412',NULL,'04412',NULL,'fr','','\'\'\'\'\'La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'fr','','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\'',''),('j','i','k',2,1,1,'093','093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j','i','k',2,1,1,'092','092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('j','i','k',2,1,1,'1221c','1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, lors de l\'imposition d\'obligations de tarification en application de l\'article 13;','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, \'\'\'\'\'y compris un partage des risques approprié entre les entreprises bénéficiant \'\'\'\'\'de \'\'\'\'\'l\'accès à ces nouvelles ressources;\'\'\'\'\'','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger <s>tout investissement public réalisé et </s>les risques inhérents à \'\'\'\'\'l\'investissement;\'\'\'\'\''),('j','i','k',2,1,1,'1221f','1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.'),('j','i','k',2,1,1,'1212j','1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('b','i','k',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'fr','','\'\'\'\'\'(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.\'\'\'\'\'',''),('b','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation de \'\'\'\'\'l\'ENISA, du groupe de l\'article 29 \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','i','k',2,2,5,'041@A3',NULL,'041@A3',NULL,'fr','','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\'',''),('b','i','k',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','fr','','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic à des fins liées à la sécurité des réseaux et de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises permettra le traitement de ces données dans l\'intérêt légitime du contrôleur de données afin d\'éviter l\'accès non autorisé et la distribution de codes malveillants, ainsi que de mettre fin aux attaques par déni de service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\'','\'\'\'\'\'(26 bis) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à la détection, à la localisation et à l\'élimination d\'erreurs et de défaillances du réseau et à des fins de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('b','i','k',2,2,5,'066','066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','i','k',2,2,5,'041@B',NULL,'041@B',NULL,'fr','','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A1',NULL,'041@A1',NULL,'fr','','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\'',''),('b','i','k',2,2,5,'022a','022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','i','k',2,2,5,'0431','043','0431','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu <s>l\'abonné concerné et </s>l\'autorité réglementaire nationale \'\'\'\'\'ou l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre de \'\'\'\'\'cette violation. La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur \'\'\'\'\'concerné \'\'\'\'\'de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de <s>cette violation. La notification faite à l\'abonné décrit au minimum </s>la <s>nature de la </s>violation \'\'\'\'\'de données \'\'\'\'\'à \'\'\'\'\'caractère personnel ainsi que sa gravité et étudie s\'il est nécessaire d\'avertir \'\'\'\'\'l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et l\'abonné concerné \'\'\'\'\'de la violation \'\'\'\'\'en question, compte tenu des règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 3 bis.\'\'\'\'\''),('b','i','k',2,2,5,'065','065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','i','k',2,2,5,'041@A2',NULL,'041@A2',NULL,'fr','','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\'',''),('b','i','k',2,2,5,'143','143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\'','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('b','i','k',2,2,5,'022b','022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','i','k',2,2,5,'181','181','181',NULL,'fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','<s>Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('b','i','k',2,2,5,'064','064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','i','k',2,2,5,'044',NULL,NULL,'044','fr','','','\'\'\'\'\'4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2, 3 et 3 bis, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information, et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('b','i','k',2,2,5,'0433',NULL,'0433','0433','fr','','\'\'\'\'\'La notification d\'une violation de sécurité à un abonné ou un particulier n\'est pas nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\'','\'\'\'\'\'La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('b','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales s\'il y a lieu, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif> \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','i','k',0,2,5,'14','14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation'),('b','i','k',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'fr','','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\'',''),('b','i','k',2,2,5,'022e','022e','022e','022e','fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','e) \'\'\'\'\'définition transférée à la directive-cadre (“appel”, \'\'\'\'\'une connexion établie au moyen d\'un service \'\'\'\'\'de communications électroniques \'\'\'\'\'accessible au public permettant une communication \'\'\'\'\'vocale bidirectionnelle.)\'\'\'\'\''),('b','i','k',2,2,5,'022c','022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','i','k',2,2,5,'053','053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','i','k',0,2,5,'06','06','06','06','fr','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic'),('b','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','i','k',0,2,5,'15@A','15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','i','k',0,2,5,'05','05','05','05','fr','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications'),('b','i','k',0,2,5,'04','04','04','04','fr','Article 4 − Sécurité du traitement','Article 4 − Sécurité du traitement','Article 4 − Sécurité du traitement'),('b','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'fr','','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\'',''),('b','i','k',2,2,5,'141','141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','i','k',2,2,5,'151@B',NULL,'151@B',NULL,'fr','','\'\'\'\'\'1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.\'\'\'\'\'',''),('b','i','k',2,2,5,'061','061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'6 bis \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','i','k',2,2,5,'153','153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','i','k',2,2,5,'022d','022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','i','k',2,2,5,'042','042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'fr','','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\'',''),('b','i','k',0,2,5,'15','15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','i','k',2,2,5,'0432',NULL,'0432','0432','fr','','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs pour éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\'','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur concerné de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné concerné de cette violation.\'\'\'\'\''),('b','i','k',2,2,5,'022f','022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','i','k',2,2,5,'021','021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('b','i','k',2,2,5,'062','062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','i','k',1,2,5,'043:29','043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou \'\'\'\'\'d\'un particulier ou \'\'\'\'\'compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer <s>une perte économique et </s>des dommages \'\'\'\'\'substantiels pour les utilisateurs. \'\'\'\'\'Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devraient être averties sans retard, par le fournisseur de services pertinent, de toute violation de sécurité. L\'autorité compétente devrait définir le degré de gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services \'\'\'\'\'concernés \'\'\'\'\'qu\'ils avertissent sans délai indu et de manière appropriée les personnes touchées \'\'\'\'\'par \'\'\'\'\'la violation. De plus, dans les cas où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu \'\'\'\'\'de \'\'\'\'\'messages électroniques, \'\'\'\'\'à \'\'\'\'\'des données relatives à des transactions par cartes de crédit, etc.), les fournisseurs de services pertinents devraient, \'\'\'\'\'en \'\'\'\'\'plus des autorités nationales compétentes, en avertir immédiatement et directement les utilisateurs concernés. Enfin, les fournisseurs devraient informer, sur une base annuelle, les utilisateurs concernés \'\'\'\'\'de \'\'\'\'\'toutes \'\'\'\'\'les \'\'\'\'\'violations de sécurité, au sens de la présente directive, \'\'\'\'\'qui \'\'\'\'\'sont survenues au cours de la période de référence. \'\'\'\'\'Cet avertissement \'\'\'\'\'à l\'intention des autorités nationales et des utilisateurs \'\'\'\'\'devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'pour la protection \'\'\'\'\'des utilisateurs touchés.','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation de la sécurité, le nombre d\'abonnés concernés et les dommages que les \'\'\'\'\'abonnés \'\'\'\'\'pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi, atteinte à l\'intégrité physique). Les abonnés \'\'\'\'\'concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant à la sécurité \'\'\'\'\'susceptibles d\'entraîner des risques graves pour la vie privée de l\'abonné (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('b','i','k',2,2,5,'0442','0442','0442',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','i','k',1,2,5,'03:28','03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','i','k',2,2,5,'142','142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('b','i','k',2,2,5,'063','063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','fr','','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\'','\'\'\'\'\'3 bis. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public est tenu d\'adresser la notification, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('b','i','k',2,2,5,'051','051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','i','k',2,2,5,'152','152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','i','k',2,2,5,'041@A',NULL,'041@A',NULL,'fr','','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\'',''),('b','i','k',2,2,5,'151','151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','fr','','','\'\'\'\'\'(36 bis) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions. Afin de garantir une coopération sans heurts et rapide dans ces cas, il conviendrait de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('b','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'fr','','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\'',''),('b','i','k',2,2,5,'022g','022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'fr','','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\'',''),('b','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'fr','','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\'',''),('b','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions \'\'\'\'\'au \'\'\'\'\'besoin.'),('b','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'fr','','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\'',''),('b','i','k',0,2,5,'18','18','18',NULL,'fr','Article 18 − Réexamen','Article 18 − Réexamen','<s>Article 18 − Réexamen</s>'),('b','i','k',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'fr','','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.\'\'\'\'\'',''),('b','i','k',2,2,5,'052','052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'fr','','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\'',''),('b','i','k',2,2,5,'151@A',NULL,NULL,'151@A','fr','','','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('b','i','k',0,2,5,'02','02','02','02','fr','Article 2 − Définitions','Article 2 − Définitions','Article 2 − Définitions'),('b','i','k',2,2,5,'041','041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','i','k',2,2,5,'022i',NULL,NULL,'022i','fr','','','\'\'\'\'\'i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('b','i','k',2,2,5,'066@A',NULL,'066@A','066@A','fr','','\'\'\'\'\'6 bis. Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement doit se limiter au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.\'\'\'\'\'','\'\'\'\'\'6 bis. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information.\'\'\'\'\''),('b','i','k',2,2,5,'04411','0441','04411',NULL,'fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 3 ter, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du <s>marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du </s>contrôleur européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes concernées et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\'','<s>4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.</s>'),('b','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE, divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('b','i','k',3,1,2,'A1A','A1A',NULL,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale','<s>A. Conditions dont peut être assortie une autorisation générale</s>','A. Conditions dont peut être assortie une autorisation générale'),('b','i','k',2,2,5,'022','022','022','022','fr','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:'),('b','i','k',2,2,5,'022h','022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','h) “courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('b','i','k',2,1,3,'0942a',NULL,NULL,'0942a','fr','','','\'\'\'\'\'a) la sécurité de la vie humaine;\'\'\'\'\''),('b','i','k',2,1,3,'0841f','084f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','i','k',0,1,3,'09','09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','i','k',2,1,3,'0811','0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\'','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].</s>'),('b','i','k',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','fr','','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\'','\'\'\'\'\'b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','i','k',2,1,3,'083','083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','i','k',2,1,3,'082d','082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','fr','','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\'','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\''),('b','i','k',2,1,3,'0961','096','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'... (Date de transposition de la présente directive).\'\'\'\'\'','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre alloué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés \'\'\'\'\'après le \'\'\'\'\'[en fonction de la date de transposition].\'\'\'\'\''),('b','i','k',2,1,3,'0932a','0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,','a) éviter les interférences nuisibles,'),('b','i','k',0,1,3,'08','08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires'),('b','i','k',0,1,3,'09@C','09@C','09@C',NULL,'fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('b','i','k',2,1,3,'0942d',NULL,NULL,'0942d','fr','','','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('b','i','k',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'fr','','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\'',''),('b','i','k',2,1,3,'0932','0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques lorsque \'\'\'\'\'cela est nécessaire pour:'),('b','i','k',2,1,3,'097',NULL,NULL,'097','fr','','','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('b','i','k',2,1,3,'082c','082c','082c',NULL,'fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et','<s>c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et</s>'),('b','i','k',2,1,3,'082a','082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\'','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','i','k',2,1,3,'092','092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 ter et 9 quater de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).','2. Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences son utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci, </s>et \'\'\'\'\'effective et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent \'\'\'\'\'conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('b','i','k',2,1,3,'0942c',NULL,NULL,'0942c','fr','','','\'\'\'\'\'c) l\'efficacité d\'utilisation des radiofréquences; ou\'\'\'\'\''),('b','i','k',2,1,3,'0841e','084e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;'),('b','i','k',2,1,3,'0932d','0932d','0932d','0932d','fr','d) respecter une restriction conformément au paragraphe 4.','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','i','k',2,1,3,'083d','083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','i','k',2,1,3,'0932b','0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,'),('b','i','k',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','fr','','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre les investisseurs et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\'','\'\'\'\'\'d) promouvoir des investissements et des innovations efficaces dans des infrastructures nouvelles et renforcées, notamment en tenant compte des risques d\'investissement;\'\'\'\'\''),('b','i','k',2,1,3,'0841c','084c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','i','k',2,1,3,'083c','083c',NULL,NULL,'fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','i','k',2,1,3,'0942','0942','0942','0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général <s>conformément au droit communautaire, </s>tel que \'\'\'\'\'défini par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('b','i','k',2,1,3,'0962',NULL,NULL,'0962','fr','','','\'\'\'\'\'En ce qui concerne les allocations du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du [en fonction de la date de transposition], les dispositions de l\'article 9 bis s\'appliquent.\'\'\'\'\''),('b','i','k',2,1,3,'091','091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\'','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>de régulation </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.\'\'\'\'\''),('b','i','k',2,1,3,'082b','082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\'','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('b','i','k',2,1,3,'0841a','084a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','i','k',2,1,3,'0813','0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','i','k',2,1,3,'0841g','084g','0841g',NULL,'fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\'','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.</s>'),('b','i','k',2,1,3,'0932c','0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\'','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('b','i','k',2,1,3,'095','095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\'','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces réexamens.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'fr','','\'\'\'\'\'-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;\'\'\'\'\'',''),('b','i','k',2,1,3,'0942b',NULL,NULL,'0942b','fr','','','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('b','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','fr','','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\'','\'\'\'\'\'c bis) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('b','i','k',2,1,3,'0943','0943','0943','0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la sécurité \'\'\'\'\'de <s>sauvegarde de </s>la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('b','i','k',2,1,3,'083a','083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('b','i','k',2,1,3,'084@Af',NULL,'084@Af','084@Af','fr','','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\'','\'\'\'\'\'f) n\'imposer d\'obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 ter, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:</s>'),('b','i','k',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\'','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('b','i','k',2,1,3,'0812','0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('b','i','k',2,1,3,'0841','084','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','i','k',2,1,3,'0841d','084d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','i','k',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','fr','','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\'','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','i','k',2,1,3,'083b','083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','i','k',2,1,3,'082','082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','i','k',2,1,3,'0841b','084b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis;\'\'\'\'\'','<s>b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;</s>'),('b','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','<s>a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('b','i','k',2,1,3,'084@A',NULL,'084@A','084@A','fr','','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\'','\'\'\'\'\'Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et pertinents, dont les suivants:\'\'\'\'\''),('b','i','k',2,1,3,'0931','0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\'','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies utilisés pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('b','i','k',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','fr','','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\'','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire;\'\'\'\'\''),('b','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','fr','','','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.\'\'\'\'\''),('b','i','k',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','fr','','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\'','\'\'\'\'\'e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','i','k',2,1,3,'0941','0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('b','i','k',2,2,4,'2021b2',NULL,'2021b2','2021b2','fr','','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\'','\'\'\'\'\'- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('b','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\'',''),('b','i','k',2,2,4,'216','216',NULL,NULL,'fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i','k',2,2,4,'2021e2',NULL,'2021e2','2021e2','fr','','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\'','\'\'\'\'\'- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('b','i','k',2,2,4,'2821','2821','2821',NULL,'fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\'','<s>2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i','k',2,2,4,'332','332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','i','k',0,2,4,'34','34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges'),('b','i','k',2,2,4,'213','213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles- mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût \'\'\'\'\'d\'autres plans d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'puissent assurer \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, en particulier \'\'\'\'\'lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.'),('b','i','k',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','fr','','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences; et\'\'\'\'\'','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et\'\'\'\'\''),('b','i','k',2,2,4,'2141a',NULL,'2141a','2141a','fr','','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\'','\'\'\'\'\'a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('b','i','k',2,2,4,'3412','3412','3412',NULL,'fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques de contact, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\'','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.</s>'),('b','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'fr','','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\'',''),('b','i','k',2,2,4,'2822','2822','2822',NULL,'fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('b','i','k',2,2,4,'344','344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','i','k',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','fr','','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\'','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','i','k',0,2,4,'22','22','22','22','fr','Article 22 − Qualité des services','Article 22 − Qualité des services','Article 22 − Qualité des services'),('b','i','k',2,2,4,'212','212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de \'\'\'\'\'communications électroniques public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services \'\'\'\'\'fournis \'\'\'\'\'aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, complète et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux <s>de communication publics </s>et/ou <s>des </s>services de communications électroniques \'\'\'\'\'la publication d\'informations transparentes, \'\'\'\'\'comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que les conditions générales applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux services fournis aux utilisateurs finals \'\'\'\'\'et \'\'\'\'\'aux consommateurs et \'\'\'\'\'l\'utilisation de \'\'\'\'\'ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces \'\'\'\'\'informations sont \'\'\'\'\'rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('b','i','k',2,2,4,'215','215',NULL,NULL,'fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','i','k',2,2,4,'2021c','2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\'','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu de l\'article 25, \'\'\'\'\'les \'\'\'\'\'possibilités qui s\'offrent à l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;\'\'\'\'\''),('b','i','k',2,2,4,'2021g','2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;'),('b','i','k',2,2,4,'2021e1',NULL,'2021e1','2021e1','fr','','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs, et\'\'\'\'\'','\'\'\'\'\'- tous frais liés à la portabilité des numéros et autres identificateurs, et\'\'\'\'\''),('b','i','k',2,2,4,'205','205',NULL,NULL,'fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','i','k',2,2,4,'333','333',NULL,NULL,'fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('b','i','k',0,2,4,'28','28','28','28','fr','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services'),('b','i','k',2,2,4,'2021f','2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','i','k',2,2,4,'2811a','2811a',NULL,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>','a) les utilisateurs finals puissent avoir accès aux services \'\'\'\'\'et \'\'\'\'\'les \'\'\'\'\'utiliser, à l\'aide \'\'\'\'\'de \'\'\'\'\'numéros non géographiques dans \'\'\'\'\'la \'\'\'\'\'Communauté; et\'\'\'\'\''),('b','i','k',2,2,4,'2021b5',NULL,'2021b5',NULL,'fr','','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\'',''),('b','i','k',2,2,4,'2141b',NULL,'2141b',NULL,'fr','','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\'',''),('b','i','k',2,2,4,'2811b','2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).'),('b','i','k',2,2,4,'2232',NULL,'2232',NULL,'fr','','\'\'\'\'\'La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\'',''),('b','i','k',2,2,4,'2142',NULL,'2142','2142','fr','','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\'','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\''),('b','i','k',2,2,4,'222','222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, \'\'\'\'\'quels \'\'\'\'\'indicateurs relatifs à la qualité du service \'\'\'\'\'seront mesurés, \'\'\'\'\'ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs finals auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III pourraient être utilisés.'),('b','i','k',2,2,4,'2021b6',NULL,'2021b6','2021b6','fr','','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\'','\'\'\'\'\'- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('b','i','k',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'fr','','\'\'\'\'\'(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'fr','','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\'',''),('b','i','k',2,2,4,'3411','3411','3411','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'établies \'\'\'\'\'pour traiter les litiges non résolus \'\'\'\'\'qui résultent de l\'application de la présente directive, \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('b','i','k',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','fr','','\'\'\'\'\'(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive 2002/22/CE s\'applique sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires. La directive 2002/22/CE n\'exige pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\'','\'\'\'\'\'(14 bis) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.\'\'\'\'\''),('b','i','k',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'fr','','\'\'\'\'\'(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021','2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le demandent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:','2. Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de communications électroniques \'\'\'\'\'accessibles au public, \'\'\'\'\'les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou \'\'\'\'\'une telle connexion. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, détaillée et aisément accessible, \'\'\'\'\'au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('b','i','k',1,2,4,'20:14','20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées \'\'\'\'\'à \'\'\'\'\'un accord \'\'\'\'\'de \'\'\'\'\'l\'utilisateur en vertu \'\'\'\'\'de \'\'\'\'\'la directive 2002/58/CE (directive Vie privée).\'\'\'\'\'','(14) <s>Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. </s>Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent le contrat. En l\'absence \'\'\'\'\'de <s>services de communications électroniques. Si la </s>concurrence \'\'\'\'\'effective, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'devraient \'\'\'\'\'recourir aux \'\'\'\'\'mesures correctives \'\'\'\'\'dont elles disposent en vertu de \'\'\'\'\'la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à \'\'\'\'\'certains \'\'\'\'\'types de contenu ou d\'application \'\'\'\'\'particuliers \'\'\'\'\'n\'est pas restreint de manière déraisonnable.'),('b','i','k',2,2,4,'204','204',NULL,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés \'\'\'\'\'des restrictions \'\'\'\'\'d\'accès aux services d\'urgence, avant de conclure un contrat et \'\'\'\'\'en cas de modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('b','i','k',2,2,4,'2141','214','2141','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques \'\'\'\'\'à, entre autres:\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques \'\'\'\'\'entre autres à:\'\'\'\'\''),('b','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,','\'\'\'\'\'- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau \'\'\'\'\'de \'\'\'\'\'fiabilité de cet accès, \'\'\'\'\'le \'\'\'\'\'cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\'','b) <s>le service fourni, </s>les \'\'\'\'\'services fournis, y compris notamment:\'\'\'\'\''),('b','i','k',2,2,4,'211','211',NULL,NULL,'fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'fr','','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021e','2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\'','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('b','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'fr','','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\'',''),('b','i','k',2,2,4,'203','203',NULL,NULL,'fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','i','k',2,2,4,'221','221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services \'\'\'\'\'et sur les mesures prises pour garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'également fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'fr','','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021b4',NULL,'2021b4','2021b4','fr','','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,\'\'\'\'\'','\'\'\'\'\'- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services;\'\'\'\'\''),('b','i','k',2,2,4,'3311','3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','i','k',2,2,4,'3312','3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris, \'\'\'\'\'en \'\'\'\'\'particulier, les utilisateurs finals handicapés.\'\'\'\'\'','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des \'\'\'\'\'questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les \'\'\'\'\'intérêts des consommateurs en matière de communications \'\'\'\'\'électroniques soient dûment pris en compte.\'\'\'\'\''),('b','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'fr','','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\'',''),('b','i','k',2,2,4,'2141c',NULL,'2141c','2141c','fr','','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\'','\'\'\'\'\'b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('b','i','k',2,2,4,'342','342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','i','k',2,2,4,'207','207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','\'\'\'\'\'5. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('b','i','k',2,2,4,'2141d',NULL,'2141d','2141d','fr','','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\'','\'\'\'\'\'c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE; et\'\'\'\'\''),('b','i','k',2,2,4,'343','343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','i','k',2,2,4,'2021a','2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;'),('b','i','k',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','fr','','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\'','\'\'\'\'\'(12 quater) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient concerner les infractions au droit d\'auteur, l\'utilisation et la diffusion illicites de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Les informations devraient aussi figurer dans les contrats, si les États membres l\'exigent.\'\'\'\'\''),('b','i','k',2,2,4,'2811','2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte que:'),('b','i','k',2,2,4,'2021d','2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\'','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;\'\'\'\'\''),('b','i','k',2,2,4,'2021b3',NULL,'2021b3','2021b3','fr','','\'\'\'\'\'- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\'','\'\'\'\'\'- les niveaux minimaux de qualité des services offerts, [... ] à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales;\'\'\'\'\''),('b','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\'',''),('b','i','k',0,2,4,'20','20','20','20','fr','Article 20 − Contrats','Article 20 − Contrats','Article 20 − Contrats'),('b','i','k',2,2,4,'214@A2',NULL,'214@A2',NULL,'fr','','\'\'\'\'\'Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.\'\'\'\'\'',''),('b','i','k',2,2,4,'201','201',NULL,NULL,'fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'fr','','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\'',''),('b','i','k',2,2,4,'2022','2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\'','Les États membres peuvent \'\'\'\'\'également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.\'\'\'\'\''),('b','i','k',2,2,4,'334','334','334',NULL,'fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\'','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i','k',2,2,4,'2812','2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.\'\'\'\'\'','Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement et d\'autres services.\'\'\'\'\''),('b','i','k',2,2,4,'2141e',NULL,'2141e','2141e','fr','','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\'','\'\'\'\'\'d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\''),('b','i','k',2,2,4,'214@A1',NULL,'214@A1','214@A1','fr','','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\'','\'\'\'\'\'4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','i','k',2,2,4,'332@A',NULL,'332@A','332@A','fr','','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\'','\'\'\'\'\'2 bis. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 2.\'\'\'\'\''),('b','i','k',1,2,4,'33:25','33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation \'\'\'\'\'appropriés. Ceux-ci pourraient \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. \'\'\'\'\'De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. \'\'\'\'\'Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur \'\'\'\'\'conformité, \'\'\'\'\'et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. \'\'\'\'\'De plus, un mécanisme pourrait être mis en place en vue \'\'\'\'\'de \'\'\'\'\'permettre une coopération appropriée sur \'\'\'\'\'des \'\'\'\'\'questions relatives à \'\'\'\'\'la \'\'\'\'\'promotion \'\'\'\'\'de \'\'\'\'\'contenus licites. Les éventuelles procédures \'\'\'\'\'de \'\'\'\'\'coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique \'\'\'\'\'de <s>son article 3, paragraphe 3, point f) relatives à </s>l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('b','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','fr','','','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('b','i','k',2,2,4,'2021h','2021h','2021h','2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\'','h) \'\'\'\'\'le type de mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise qui fournit \'\'\'\'\'la connexion à un réseau public de communications \'\'\'\'\'et/ou les services \'\'\'\'\'de communications électroniques accessibles au public \'\'\'\'\'afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','i','k',2,2,4,'206','206',NULL,NULL,'fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','i','k',2,1,1,'1212e','1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','i','k',0,1,1,'09','09','09','09','fr','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence'),('b','i','k',2,1,1,'1212h','1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','i','k',0,2,4,'33','33','33','33','fr','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées'),('b','i','k',0,2,4,'21','21','21','21','fr','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations'),('b','i','k',2,2,4,'2231','223','2231','223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent dûment \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive-cadre).\'\'\'\'\'','3. Afin de prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les réseaux, \'\'\'\'\'les États membres veillent à ce que les autorités réglementaires nationales soient \'\'\'\'\'en \'\'\'\'\'mesure de fixer \'\'\'\'\'les exigences minimales en matière de qualité de service <s>qui doivent être </s>imposées \'\'\'\'\'à une entreprise ou à des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','i','k',2,1,1,'1212c','1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','i','k',2,1,1,'1212','1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:','Les opérateurs peuvent notamment se voir imposer:'),('b','i','k',2,1,1,'091','091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('b','i','k',2,1,1,'1212b','1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','i','k',2,1,1,'1211','1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','i','k',2,1,1,'1221d','1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\'','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficaces;\'\'\'\'\''),('b','i','k',2,1,1,'1212g','1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','i','k',0,1,1,'12','12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','i','k',2,1,1,'1213','1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','i','k',2,1,1,'1221a','1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\'','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','i','k',2,1,1,'1212a','1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('b','i','k',2,1,1,'1221e','1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','i','k',2,1,1,'095','095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les \'\'\'\'\'mesures visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive <s>en la complétant, </s>sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('b','i','k',2,1,1,'1221b','1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','i','k',2,1,1,'1212f','1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\'','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, des tours et autres constructions de soutènement, des conduites, des \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('b','i','k',2,1,1,'094','094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent conformément \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès <s>dégroupé </s>aux \'\'\'\'\'infrastructures de réseaux de commerce de gros, y compris l\'accès dégroupé \'\'\'\'\'à \'\'\'\'\'la boucle locale en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','i','k',2,1,1,'1221c','1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\'','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','i','k',2,1,1,'1221f','1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.'),('b','i','k',2,1,1,'1212j','1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('b','i','k',2,1,1,'1212i','1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','i','k',2,1,1,'1212d','1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','i','k',2,1,1,'1221','1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles \'\'\'\'\'analysent comment \'\'\'\'\'ces obligations seraient \'\'\'\'\'imposées de manière proportionnée \'\'\'\'\'aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'fr','','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\'',''),('b','i','k',2,1,1,'123','123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'spéciales \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE \'\'\'\'\'(directive \"cadre\").\'\'\'\'\''),('j','i','k',2,2,5,'04412','04412','04412',NULL,'en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.','<s>The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.</s>'),('j','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'en','','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\'',''),('b','i','k',2,1,1,'093','093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','i','k',2,1,1,'092','092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('j','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the Article 29 of Directive 95/46/EC (\"Article 29 Data Protection Working Party\"), the relevant regulatory authorities and, where appropriate, ENISA. ','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\'','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\''),('j','i','k',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'en','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.','<s>(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.</s>'),('j','i','k',2,2,5,'0431','0431','0431','0431','en','3. In the case of a personal data breach, the provider of publicly available electronic communications services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State and the subscriber or individual concerned of such a breach, subject to paragraphs 3a and 3b below.. The notification to the subscriber or individual concerned shall at least describe the nature of the breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent authority shall, in addition, describe the consequences of the personal data breach and the measures proposed or taken by the provider to address the breach.','3. In <s>the </s>case of a \'\'\'\'\'breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to \'\'\'\'\'personal data \'\'\'\'\'transmitted, stored or otherwise processed in connection with \'\'\'\'\'the \'\'\'\'\'provision of publicly available communications services in the Community, the \'\'\'\'\'provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State <s>and the subscriber or individual concerned </s>of such a \'\'\'\'\'breach. \'\'\'\'\'The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and <s>the contact points where more information can be obtained, and shall </s>recommend measures to mitigate \'\'\'\'\'its \'\'\'\'\'possible negative \'\'\'\'\'effects. \'\'\'\'\'The notification to the competent authority shall, in addition, describe the consequences of <s>the personal data breach </s>and the measures <s>proposed or </s>taken by the provider to address the breach.','3. In <s>the </s>case of a personal data \'\'\'\'\'breach \'\'\'\'\'the provider of publicly available electronic communications services \'\'\'\'\'concerned \'\'\'\'\'shall, \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data \'\'\'\'\'breach, \'\'\'\'\'evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether \'\'\'\'\'notification <s>to the subscriber or individual concerned shall at least describe the nature </s>of the <s>breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the </s>personal data \'\'\'\'\'breach \'\'\'\'\'to the competent \'\'\'\'\'national \'\'\'\'\'authority <s>shall, in addition, describe the consequences of the personal data breach </s>and \'\'\'\'\'subscriber concerned is necessary, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 3a.\'\'\'\'\''),('j','i','k',2,2,5,'066','066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('j','i','k',2,2,5,'041@A3','041@A3','041@A3',NULL,'en','- implement a security policy with respect to the processing of personal data.','- <s>implement </s>a security policy with respect to the processing of personal \'\'\'\'\'data;\'\'\'\'\'','<s>- implement a security policy with respect to the processing of personal data.</s>'),('j','i','k',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','en','(26b) The processing of traffic data for the purpose of ensuring network and information security, including ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, by providers of security services acting as data controllers would, under normal circumstances, be considered to be for the legitimate interest of the data controller within the meaning of Article 7(f) of Directive 95/46/EC. This could for example include preventing unauthorized access to electronic communications networks, or denial of service attacks.','(26b) The processing of traffic data for <s>the purpose of ensuring </s>network and information \'\'\'\'\'security purposes, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted \'\'\'\'\'data will enable the processing \'\'\'\'\'of \'\'\'\'\'such \'\'\'\'\'data <s>controllers would, under normal circumstances, be considered to be </s>for the legitimate interest of the data controller \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of <s>Article 7(f) of Directive 95/46/EC. This could for example include </s>preventing unauthorized access \'\'\'\'\'and malicious code distribution, stopping the \'\'\'\'\'denial of service \'\'\'\'\'attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\'','\'\'\'\'\'(26a) \'\'\'\'\'The processing of traffic data \'\'\'\'\'to the extent strictly necessary \'\'\'\'\'for the \'\'\'\'\'detection, location and elimination \'\'\'\'\'of \'\'\'\'\'faults and malfunctions of the \'\'\'\'\'network and information \'\'\'\'\'security purposes, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, \'\'\'\'\'will help prevent \'\'\'\'\'unauthorized access \'\'\'\'\'and malicious code distribution, \'\'\'\'\'denial of service \'\'\'\'\'attacks, and damages to computer and electronic communication systems.\'\'\'\'\''),('j','i','k',2,2,5,'041@B','041@B','041@B',NULL,'en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and \'\'\'\'\'information society services and \'\'\'\'\'to issue recommendations about best practices \'\'\'\'\'and performance indicators \'\'\'\'\'concerning the level of security which these measures should achieve.','<s>1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.</s>'),('j','i','k',2,2,5,'041@A1','041@A1','041@A1',NULL,'en','- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;','- \'\'\'\'\'appropriate technical and organisational measures to \'\'\'\'\'ensure that personal data can be accessed only by authorised personnel for legally authorised \'\'\'\'\'purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\'','<s>- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;</s>'),('j','i','k',2,2,5,'022a','022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('j','i','k',2,2,5,'065','065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('j','i','k',2,2,5,'143','143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect the principle of technology neutrality.\'\'\'\'\'','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('j','i','k',2,2,5,'041@A2','041@A2','041@A2',NULL,'en','- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and','- \'\'\'\'\'appropriate technical and organisational measures to \'\'\'\'\'protect \'\'\'\'\'the network and services \'\'\'\'\'against \'\'\'\'\'accidental, \'\'\'\'\'unlawful <s>destruction, accidental loss </s>or <s>alteration, or </s>unauthorised \'\'\'\'\'usage \'\'\'\'\'or \'\'\'\'\'interference with \'\'\'\'\'or \'\'\'\'\'hindering of their functioning or availability;\'\'\'\'\'','<s>- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and</s>'),('j','i','k',2,2,5,'064','064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('j','i','k',2,2,5,'022b','022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('j','i','k',2,2,5,'181','181','181',NULL,'en','Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.','\'\'\'\'\'By ... (Two \'\'\'\'\'years \'\'\'\'\'from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.\'\'\'\'\'','<s>Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('j','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on \'\'\'\'\'penalties \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by the \'\'\'\'\'<time-limit \'\'\'\'\'for implementation of the amending \'\'\'\'\'act> \'\'\'\'\'at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('j','i','k',2,2,5,'0433','0433','0433','0433','en','3b. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider has demonstrated to the satisfaction of the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorised to access the data.','<s>3b. </s>Notification of a \'\'\'\'\'security \'\'\'\'\'breach to a subscriber or individual <s>concerned </s>shall not be required if the provider has demonstrated to the <s>satisfaction of the </s>competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not \'\'\'\'\'authorized \'\'\'\'\'to access the data.','\'\'\'\'\'The notification to the subscriber shall at least describe the nature \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'personal data breach \'\'\'\'\'and \'\'\'\'\'the \'\'\'\'\'contact points where more information can be obtained, and it shall recommend measures \'\'\'\'\'to \'\'\'\'\'mitigate possible negative effects \'\'\'\'\'of the \'\'\'\'\'personal data breach. The notification to the \'\'\'\'\'competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe the consequences of \'\'\'\'\'and <s>those measures were applied to </s>the \'\'\'\'\'measures proposed or taken \'\'\'\'\'by the \'\'\'\'\'provider \'\'\'\'\'to \'\'\'\'\'address \'\'\'\'\'the \'\'\'\'\'personal data breach.\'\'\'\'\''),('j','i','k',0,2,5,'14','14','14','14','en','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation'),('j','i','k',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to \'\'\'\'\'privacy and the right to confidentiality and security of information technology systems, \'\'\'\'\'with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.','<s>(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.</s>'),('j','i','k',2,2,5,'044',NULL,NULL,'044','en','','','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraph 1, 2, 3 and 3a, the Commission may, following consultation with the European Network and Information Security Agency, the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('j','i','k',0,2,5,'06','06','06','06','en','Article 6 − Traffic data','Article 6 − Traffic data','Article 6 − Traffic data'),('j','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('j','i','k',2,2,5,'022c','022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('j','i','k',2,2,5,'022e','022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','(e) \'\'\'\'\'moved to Framework Directive (“call” \'\'\'\'\'means a connection established by means of a publicly available \'\'\'\'\'electronic communications \'\'\'\'\'service allowing two-way \'\'\'\'\'voice communication.)\'\'\'\'\''),('j','i','k',2,2,5,'053','053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, and is offered the right to refuse such \'\'\'\'\'processing and is offered the right to refuse such processing by <s>the </s>data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('j','i','k',0,2,5,'15@A','15@A','15@A','15@A','en','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement'),('j','i','k',0,2,5,'05','05','05','05','en','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications'),('j','i','k',0,2,5,'04','04','04','04','en','Article 4 − Security of processing','Article 4 − Security of processing','Article 4 − Security of processing'),('j','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'en','','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\'',''),('j','i','k',2,2,5,'141','141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('j','i','k',2,2,5,'151@B','151@B','151@B',NULL,'en','1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.','1b. Providers of publicly available communications services \'\'\'\'\'and providers of information society services \'\'\'\'\'shall notify the \'\'\'\'\'independent data protection authorities, \'\'\'\'\'without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the \'\'\'\'\'independent data protection \'\'\'\'\'authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.','<s>1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.</s>'),('j','i','k',2,2,5,'061','061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 6a \'\'\'\'\'of this Article and Article 15(1).'),('j','i','k',2,2,5,'022d','022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('j','i','k',1,2,5,'143:35@B','143:35@B',NULL,NULL,'en','(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>'),('j','i','k',2,2,5,'042','042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('j','i','k',2,2,5,'021','021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('j','i','k',2,2,5,'0432','0432','0432','0432','en','3a. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider of publicly available electronic communications services has demonstrated to the satisfaction of the competent authority that no harm to the rights and interests of consumers is reasonably likely to occur as a result of the personal data breach.','\'\'\'\'\'The \'\'\'\'\'provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services <s>has demonstrated </s>to \'\'\'\'\'consumers, which is \'\'\'\'\'the \'\'\'\'\'data controller and \'\'\'\'\'the \'\'\'\'\'provider of information society services, shall notify their users beforehand \'\'\'\'\'to \'\'\'\'\'avoid imminent and direct danger to \'\'\'\'\'the rights and interests of \'\'\'\'\'consumers.\'\'\'\'\'','\'\'\'\'\'When the \'\'\'\'\'personal data breach \'\'\'\'\'represents \'\'\'\'\'a \'\'\'\'\'serious risk for subscriber\'s privacy, \'\'\'\'\'the provider of publicly available electronic communications services \'\'\'\'\'concerned shall notify \'\'\'\'\'the <s>satisfaction of the </s>competent \'\'\'\'\'national \'\'\'\'\'authority <s>that no harm to the rights </s>and \'\'\'\'\'the subscriber concerned \'\'\'\'\'of \'\'\'\'\'such \'\'\'\'\'a \'\'\'\'\'breach without undue delay.\'\'\'\'\''),('j','i','k',2,2,5,'153','153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('j','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'en','','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\'',''),('j','i','k',0,2,5,'15','15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC'),('j','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities \'\'\'\'\'and, where relevant, other national bodies \'\'\'\'\'have all <s>the </s>investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('j','i','k',2,2,5,'022f','022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('j','i','k',2,2,5,'062','062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('j','i','k',2,2,5,'0442','0442','0442',NULL,'en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','i','k',1,2,5,'043:29','043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising of personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to users, such as economic loss, social harm or identity theft. Therefore, subscribers concerned by such security incidents should be notified by the relevant service provider of every security breach without delay in order to be able to take the necessary precautions. In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.','(29) A breach of security resulting in the loss or compromising <s>of </s>personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to \'\'\'\'\'users. \'\'\'\'\'Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified by the relevant service provider of every security breach without \'\'\'\'\'delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue \'\'\'\'\'delay <s>in order </s>to <s>be able to take </s>the \'\'\'\'\'persons affected by the breach, as appropriate. Furthermore, and \'\'\'\'\'in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of \'\'\'\'\'unauthorized \'\'\'\'\'access to the content of e-mails, access to credit card records, etc.), <s>it is essential that </s>the relevant service providers \'\'\'\'\'should, in addition to the competent national authorities, immediately \'\'\'\'\'notify affected users \'\'\'\'\'directly. Finally, providers \'\'\'\'\'should \'\'\'\'\'annually \'\'\'\'\'notify affected users <s>once a year </s>of all breaches of security under this Directive that occurred during the \'\'\'\'\'relevant time period. \'\'\'\'\'The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.','(29) A breach of security resulting in the loss or compromising <s>of </s>personal data of \'\'\'\'\'an \'\'\'\'\'individual \'\'\'\'\'subscriber \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial <s>harm to users, such as </s>economic \'\'\'\'\'loss and \'\'\'\'\'social \'\'\'\'\'harm, including \'\'\'\'\'identity \'\'\'\'\'fraud. \'\'\'\'\'Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that such breach has occurred it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and security measures in place), the cause and extent of the security breach, the number of \'\'\'\'\'subscribers \'\'\'\'\'affected, and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities, physical harm). The subscribers \'\'\'\'\'concerned by <s>such </s>security incidents \'\'\'\'\'that could result in a serious risk to subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), \'\'\'\'\'should be notified <s>by the relevant service provider of every security breach </s>without delay in order to be able to take the necessary precautions. <s>In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. </s>The notification <s>to the national authorities and to users </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the \'\'\'\'\'users affected. otification \'\'\'\'\'of \'\'\'\'\'a security breach to a subscriber should not be required if \'\'\'\'\'the \'\'\'\'\'provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('j','i','k',1,2,5,'03:28','03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('j','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','en','','','\'\'\'\'\'(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('j','i','k',2,2,5,'051','051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('j','i','k',2,2,5,'152','152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('j','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','i','k',2,2,5,'142','142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('j','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','en','','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\'','\'\'\'\'\'3a. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, the format applicable to such notification as well as the manner in which the notification is done.\'\'\'\'\''),('j','i','k',2,2,5,'063','063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('j','i','k',2,2,5,'041@A','041@A','041@A',NULL,'en','1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:','1a. Without prejudice to the provisions of Directive \'\'\'\'\'95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), \'\'\'\'\'these measures shall include:','<s>1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:</s>'),('j','i','k',2,2,5,'151','151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('j','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'en','','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\'',''),('j','i','k',2,2,5,'022g','022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('j','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'en','','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\'',''),('j','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('j','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'en','','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\'',''),('j','i','k',2,2,5,'0434','0434',NULL,NULL,'en','3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>'),('j','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'en','','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\'',''),('j','i','k',2,2,5,'052','052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('j','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'en','','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\'',''),('j','i','k',0,2,5,'18','18','18',NULL,'en','Article 18 − Review','Article 18 − Review','<s>Article 18 − Review</s>'),('j','i','k',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'en','(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.','(27a) IP addresses are essential to the working of the internet. They \'\'\'\'\'identify \'\'\'\'\'network \'\'\'\'\'participating devices, \'\'\'\'\'such as computers or mobile smart \'\'\'\'\'devices by \'\'\'\'\'a \'\'\'\'\'number. \'\'\'\'\'Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly \'\'\'\'\'evolving, \'\'\'\'\'questions have arisen about their \'\'\'\'\'use \'\'\'\'\'as personal data in certain circumstances. \'\'\'\'\'The Commission should therefore conduct a study regarding \'\'\'\'\'IP addresses <s>should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, </s>and \'\'\'\'\'their use and present \'\'\'\'\'such proposals as may be appropriate.','<s>(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.</s>'),('j','i','k',2,2,5,'022i','022i',NULL,'022i','en','(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.','<s>(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.</s>','(i) \'\'\'\'\'“personal \'\'\'\'\'data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications \'\'\'\'\'service \'\'\'\'\'in the Community.'),('j','i','k',2,2,5,'04411','04411','04411',NULL,'en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to \'\'\'\'\'3b, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European Data Protection Supervisor, <s>the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, </s>relevant stakeholders and ENISA, \'\'\'\'\'recommend \'\'\'\'\'technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a \'\'\'\'\'and 3b.\'\'\'\'\'','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.</s>'),('j','i','k',2,2,5,'151@A',NULL,NULL,'151@A','en','','','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('j','i','k',0,2,5,'02','02','02','02','en','Article 2 − Definitions','Article 2 − Definitions','Article 2 − Definitions'),('j','i','k',2,2,5,'041','041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('j','i','k',2,2,5,'066@A','066@A','066@A','066@A','en','6a. Traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public electronic communications network or related terminal and electronic communication equipment, except where such interests are overridden by the interests of the fundamental rights and freedoms of the data subject. Such processing shall be restricted to that which is strictly necessary for the purposes of such security activity.','6a. \'\'\'\'\'Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic \'\'\'\'\'data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article \'\'\'\'\'4 (c) \'\'\'\'\'of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public \'\'\'\'\'or private \'\'\'\'\'electronic communications \'\'\'\'\'network, an information society service \'\'\'\'\'or related terminal and electronic communication equipment, except where such interests are overridden by the interests \'\'\'\'\'for \'\'\'\'\'the fundamental rights and freedoms of the data subject. Such processing \'\'\'\'\'must \'\'\'\'\'be restricted to that which is strictly necessary for the purposes of such security activity.','6a. Traffic data may be processed \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'extent strictly necessary \'\'\'\'\'to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security \'\'\'\'\'Agency.\'\'\'\'\''),('j','i','k',2,1,3,'0942a',NULL,NULL,'0942a','en','','','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('j','i','k',2,1,3,'0841f','0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('j','i','k',0,1,3,'09','09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services'),('j','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC, disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('j','i','k',3,1,2,'A1A','A1A',NULL,'A1A','en','A. Conditions which may be attached to a general authorisation','<s>A. Conditions which may be attached to a general authorisation</s>','A. Conditions which may be attached to a general authorisation'),('j','i','k',2,2,5,'022','022','022','022','en','The following definitions shall also apply:','The following definitions shall also apply:','The following definitions shall also apply:'),('j','i','k',2,2,5,'022h','022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('j','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','en','','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\'','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('j','i','k',2,1,3,'0961','096','096','0961','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from [The date of transposition of this Directive].','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from \'\'\'\'\'... (The \'\'\'\'\'date of transposition of this \'\'\'\'\'Directive.).\'\'\'\'\'','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted after [subject to the \'\'\'\'\'date of \'\'\'\'\'transposition].\'\'\'\'\''),('j','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'en','(c) avoid the distortions of competition that may arise where individual rights are transferred;','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>'),('j','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'en','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).','<s>These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).</s>'),('j','i','k',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('j','i','k',2,1,3,'083','083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('j','i','k',2,1,3,'0811','0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('j','i','k',2,1,3,'082d','082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('j','i','k',2,1,3,'0932','0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:'),('j','i','k',2,1,3,'097',NULL,NULL,'097','en','','','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('j','i','k',2,1,3,'082c','082c','082c',NULL,'en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and','<s>(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and</s>'),('j','i','k',2,1,3,'0932a','0932a','0932a','0932a','en','(a) avoid harmful interference, notably to ensure technical quality of service and the efficient use of radio frequencies,','(a) avoid <s>harmful interference, notably to ensure technical quality of service and </s>the \'\'\'\'\'possibility \'\'\'\'\'of \'\'\'\'\'harmful interference,\'\'\'\'\'','(a) avoid harmful \'\'\'\'\'interference,\'\'\'\'\''),('j','i','k',0,1,3,'08','08','08','08','en','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles'),('j','i','k',0,1,3,'09@C','09@C','09@C',NULL,'en','Article 9c − Radio Frequency Management Harmonisation Measures','Article 9c − Radio Frequency Management Harmonisation Measures','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('j','i','k',2,1,3,'0942d',NULL,NULL,'0942d','en','','','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('j','i','k',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'en','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.','<s>(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.</s>'),('j','i','k',2,1,3,'0942c',NULL,NULL,'0942c','en','','','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('j','i','k',2,1,3,'0841e','0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('j','i','k',2,1,3,'082a','082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\'','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('j','i','k',2,1,3,'0932b','0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,'),('j','i','k',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by ensuring that the cost of access to facilities takes appropriate account of the risks incurred by the investors and those undertakings enjoying access;','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by \'\'\'\'\'encouraging sharing \'\'\'\'\'of \'\'\'\'\'investment and by ensuring \'\'\'\'\'appropriate \'\'\'\'\'sharing \'\'\'\'\'of \'\'\'\'\'risk between \'\'\'\'\'investors and those undertakings enjoying \'\'\'\'\'access to the new facilities;\'\'\'\'\'','(d) promoting \'\'\'\'\'efficient \'\'\'\'\'investment and innovation in new and enhanced infrastructures including by \'\'\'\'\'taking into \'\'\'\'\'account \'\'\'\'\'investment risks;\'\'\'\'\''),('j','i','k',2,1,3,'0841c','0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('j','i','k',2,1,3,'092','092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with \'\'\'\'\'the \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('j','i','k',2,1,3,'083d','083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and the \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('j','i','k',2,1,3,'0932d','0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.','(d) fulfil a general interest objective in accordance with paragraph 4.','(d) fulfil a general interest objective in accordance with paragraph \'\'\'\'\'4 below.\'\'\'\'\''),('j','i','k',2,1,3,'0962',NULL,NULL,'0962','en','','','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.\'\'\'\'\''),('j','i','k',2,1,3,'091','091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with their obligations under the Treaty and, where applicable, corresponding international agreements, and may take public policy considerations into account as set out below.','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with <s>their obligations under the Treaty and, where applicable, corresponding </s>international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\'','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communication \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Article 8. \'\'\'\'\'They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, \'\'\'\'\'non-discriminatory \'\'\'\'\'and proportionate criteria. In \'\'\'\'\'doing so, \'\'\'\'\'they \'\'\'\'\'respect relevant \'\'\'\'\'international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\''),('j','i','k',2,1,3,'082b','082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('j','i','k',2,1,3,'0841a','0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('j','i','k',2,1,3,'0942','0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, such as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural </s>and \'\'\'\'\'not limited to:\'\'\'\'\''),('j','i','k',2,1,3,'0942b',NULL,NULL,'0942b','en','','','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('j','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','en','','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\'','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('j','i','k',2,1,3,'0943','0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member states may also extend such measure in order to fulfil other general interest objectives.\'\'\'\'\''),('j','i','k',2,1,3,'083a','083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('j','i','k',2,1,3,'0813','0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('j','i','k',2,1,3,'0932c','0932c','0932c','0932c','en','(c) ensure maximisation of radio frequency sharing where the use of frequencies is subject to a general authorisation,','(c) ensure maximisation of radio frequency \'\'\'\'\'sharing,\'\'\'\'\'','(c) ensure maximisation of radio <s>frequency sharing where the use of </s>frequencies \'\'\'\'\'sharing,\'\'\'\'\''),('j','i','k',2,1,3,'095','095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and \'\'\'\'\'4, \'\'\'\'\'and shall make the results of these reviews public.'),('j','i','k',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'en','(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);','(-a) apply the radio spectrum \'\'\'\'\'action \'\'\'\'\'programme established pursuant to Article 8b(4);','<s>(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);</s>'),('j','i','k',2,1,3,'084@Af','084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition \'\'\'\'\'and relaxing or lifting \'\'\'\'\'them \'\'\'\'\'as soon as \'\'\'\'\'there is.\'\'\'\'\''),('j','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('j','i','k',2,1,3,'0841g','0841g','0841g',NULL,'en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).</s>'),('j','i','k',2,1,3,'0841d','0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('j','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:','<s>In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:</s>'),('j','i','k',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'en','','\'\'\'\'\'(d) identify the bands to which the principle of service neutrality applies.\'\'\'\'\'',''),('j','i','k',2,1,3,'0812','0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('j','i','k',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;','(c) safeguarding competition to the benefit of consumers and promoting \'\'\'\'\'where appropriate \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','i','k',2,1,3,'082','082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('j','i','k',2,1,3,'083b','083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('j','i','k',2,1,3,'0841','0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('j','i','k',2,1,3,'0841b','0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('j','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'en','(b) harmonise the conditions attached to such rights;','(b) harmonise the conditions attached to such rights;','<s>(b) harmonise the conditions attached to such rights;</s>'),('j','i','k',2,1,3,'0931','0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications services.','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\'','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that all types of technology used for electronic communications services may be used in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('j','i','k',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the \'\'\'\'\'various \'\'\'\'\'geographic areas within a Member State;'),('j','i','k',2,1,3,'0941','0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c , Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services as identified in their national frequency allocation plans. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their national frequency allocation \'\'\'\'\'plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their \'\'\'\'\'National Frequency Allocation Plan \'\'\'\'\'and <s>non discriminatory restrictions to </s>the \'\'\'\'\'ITU Radio Regulations.\'\'\'\'\''),('j','i','k',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory predictability by ensuring a consistent regulatory approach over successive review periods;','(a) promoting regulatory predictability \'\'\'\'\'through the continuity of remedies \'\'\'\'\'over \'\'\'\'\'several market reviews as appropriate;\'\'\'\'\'','(a) promoting regulatory \'\'\'\'\'predictability;\'\'\'\'\''),('j','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','en','','','\'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('j','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;','(a) identify the bands for which usage rights may be transferred or leased between undertakings;','<s>(a) identify the bands for which usage rights may be transferred or leased between undertakings;</s>'),('j','i','k',2,1,3,'084@A','084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles \'\'\'\'\'by \'\'\'\'\'inter alia:'),('j','i','k',0,2,4,'34','34','34','34','en','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution'),('j','i','k',2,2,4,'2021b2','2021b2','2021b2','2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,','- information on <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic managment policies;\'\'\'\'\''),('j','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'en','','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\'',''),('j','i','k',2,2,4,'216','216',NULL,NULL,'en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('j','i','k',2,2,4,'2021e2','2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;'),('j','i','k',2,2,4,'2821','2821','2821',NULL,'en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','i','k',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','en','(a) without prejudice to Directive 2000/31/EC on electronic commerce, the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, including infringements of copyright and related rights, and their legal consequences; and','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related \'\'\'\'\'right, \'\'\'\'\'and their <s>legal </s>consequences; and','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related \'\'\'\'\'right, \'\'\'\'\'and their legal consequences; and'),('j','i','k',2,2,4,'332','332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('j','i','k',2,2,4,'213','213','213','213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that when such guides or similar techniques are not available on the market, free of charge or at a reasonable price, national regulatory authorities make them available themselves or through third parties. Third parties shall have a right to use without charge tariff information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities make \'\'\'\'\'such guides or <s>similar </s>techniques <s>are not </s>available \'\'\'\'\'themselves or through third parties, \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge \'\'\'\'\'the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities may make \'\'\'\'\'such guides or <s>similar </s>techniques \'\'\'\'\'available, in particular when these \'\'\'\'\'are not available on the \'\'\'\'\'market \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to use without charge \'\'\'\'\'the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('j','i','k',2,2,4,'2021c','2021c','2021c','2021c','en','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the subscriber\'s \'\'\'\'\'options \'\'\'\'\'as to whether <s>or not </s>to include his or her personal data in a \'\'\'\'\'directory \'\'\'\'\'and the data concerned;'),('j','i','k',2,2,4,'2021g','2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('j','i','k',2,2,4,'2021e1','2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other identifiers; and','- any charges related to portability of numbers and other identifiers; and','- any charges related to portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('j','i','k',0,2,4,'22','22','22','22','en','Article 22 − Quality of service','Article 22 − Quality of service','Article 22 − Quality of service'),('j','i','k',2,2,4,'212','212','212','212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>connection to a public </s>electronic communications \'\'\'\'\'networks \'\'\'\'\'and/or <s>electronic communications </s>services \'\'\'\'\'to \'\'\'\'\'publish transparent, comparable, adequate and up-to-date information \'\'\'\'\'as set out in Annex II, \'\'\'\'\'on applicable prices and \'\'\'\'\'tariffs \'\'\'\'\'and <s>information </s>on standard terms and \'\'\'\'\'conditions \'\'\'\'\'in respect of access and use of their services provided to end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such information \'\'\'\'\'shall \'\'\'\'\'be \'\'\'\'\'published to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('j','i','k',2,2,4,'344','344','344','344','en','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.'),('j','i','k',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.'),('j','i','k',2,2,4,'3412','3412','3412',NULL,'en','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.','<s>Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.</s>'),('j','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'en','','\'\'\'\'\'(bb) Protection software \'\'\'\'\'',''),('j','i','k',2,2,4,'2822','2822','2822',NULL,'en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('j','i','k',2,2,4,'2141a','2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided <s>immediately </s>prior to connecting the call;','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('j','i','k',2,2,4,'2811b','2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers.\'\'\'\'\''),('j','i','k',2,2,4,'2232','2232','2232',NULL,'en','The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','The Commission may, having examined such \'\'\'\'\'guidelines or measures \'\'\'\'\'and consulted [xxx], adopt technical implementing measures \'\'\'\'\'in that regard \'\'\'\'\'if it considers that the \'\'\'\'\'guidelines or measures \'\'\'\'\'may create a barrier to the internal market. \'\'\'\'\'Those measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','<s>The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','i','k',2,2,4,'2142','2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('j','i','k',2,2,4,'2141b','2141b','2141b',NULL,'en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;','<s>(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;</s>'),('j','i','k',2,2,4,'2021b5','2021b5','2021b5',NULL,'en','- the time for the initial connection, and','- the time for the initial connection, and','<s>- the time for the initial connection, and</s>'),('j','i','k',0,2,4,'28','28','28','28','en','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services'),('j','i','k',2,2,4,'2021f','2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('j','i','k',2,2,4,'2811a','2811a',NULL,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>','(a) end-users are able to access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('j','i','k',2,2,4,'333','333',NULL,NULL,'en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('j','i','k',2,2,4,'222','222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that \'\'\'\'\'end-users \'\'\'\'\'have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('j','i','k',2,2,4,'2021b6','2021b6','2021b6','2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;','- any restrictions on the use of terminal equipment imposed by the provider;','- any restrictions \'\'\'\'\'imposed by the provider \'\'\'\'\'on the use of terminal equipment \'\'\'\'\'supplied;\'\'\'\'\''),('j','i','k',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to \'\'\'\'\'issue guidelines setting \'\'\'\'\'minimum quality of service requirements under Directive \'\'\'\'\'2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective \'\'\'\'\'with regard to the interests of users and all other relevant \'\'\'\'\'circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\'','<s>(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.</s>'),('j','i','k',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','en','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein. The Framework Directive and the Specific Directives do not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant authorities.','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. <s>The Framework </s>Directive \'\'\'\'\'2002/22/EC is \'\'\'\'\'without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service \'\'\'\'\'providers. \'\'\'\'\'Directive \'\'\'\'\'2002/22/EC does \'\'\'\'\'not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant \'\'\'\'\'law enforcement \'\'\'\'\'authorities.','\'\'\'\'\'(14a) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the <s>relevant authorities of the </s>Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined \'\'\'\'\'therein.\'\'\'\'\''),('j','i','k',2,2,4,'3411','3411','3411','341','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that <s>independent bodies provide </s>transparent, simple and inexpensive out-of-court procedures \'\'\'\'\'are available \'\'\'\'\'for dealing with \'\'\'\'\'unresolved \'\'\'\'\'disputes \'\'\'\'\'arising under this Directive \'\'\'\'\'between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services, \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning <s>the </s>supply of such networks or services. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'adopt measures to ensure that such procedures \'\'\'\'\'enable disputes to be settled fairly and promptly and <s>shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States </s>may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('j','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'en','','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\'',''),('j','i','k',1,2,4,'20:14','20:14','20:14','20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).','(14) <s>End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. </s>Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude \'\'\'\'\'the \'\'\'\'\'contract. Where there is a lack \'\'\'\'\'of \'\'\'\'\'effective competition, \'\'\'\'\'the \'\'\'\'\'relevant national authorities should use \'\'\'\'\'the \'\'\'\'\'remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types \'\'\'\'\'of \'\'\'\'\'content \'\'\'\'\'or <s>service concerned, individual </s>applications \'\'\'\'\'is not unreasonably restricted.\'\'\'\'\''),('j','i','k',2,2,4,'2021','2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:','<s>2. </s>Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'publicly available \'\'\'\'\'electronic communications services, \'\'\'\'\'consumers, \'\'\'\'\'and other end-users so \'\'\'\'\'requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('j','i','k',2,2,4,'204','204',NULL,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency \'\'\'\'\'services, and whether caller location information, \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed of \'\'\'\'\'any limitation in \'\'\'\'\'the <s>lack of </s>access to emergency services in advance of the conclusion of a contract and \'\'\'\'\'in case of any change in the access to the emergency services.\'\'\'\'\''),('j','i','k',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'en','(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.','(14d) Since inconsistent \'\'\'\'\'remedies \'\'\'\'\'will significantly impair the achievement of the internal market, the Commission should assess any \'\'\'\'\'guidelines or other \'\'\'\'\'measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.','<s>(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.</s>'),('j','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','en','(b) services provided, including in particular:','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided \'\'\'\'\'in \'\'\'\'\'the whole of the national territory,\'\'\'\'\'','(b) services provided, including in particular:'),('j','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'en','','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021e','2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('j','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'en','','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141','2141','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing <s>connection to a public electronic communications network and/or </s>electronic communications services to inter alia:'),('j','i','k',2,2,4,'221','221','221','221','en','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able \'\'\'\'\'to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services, \'\'\'\'\'and on measures taken to ensure \'\'\'\'\'comparable \'\'\'\'\'access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('j','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'en','','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\'',''),('j','i','k',2,2,4,'2021b4','2021b4','2021b4','2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,','- types of maintenance and customer support services offered, as well as how to contact customer support,','- \'\'\'\'\'the \'\'\'\'\'types of maintenance \'\'\'\'\'service offered \'\'\'\'\'and customer support services \'\'\'\'\'provided, \'\'\'\'\'as well as \'\'\'\'\'the methods \'\'\'\'\'to contact \'\'\'\'\'with these services;\'\'\'\'\''),('j','i','k',2,2,4,'3312','3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.','In particular, Member States shall ensure that national regulatory authorities establish \'\'\'\'\'a \'\'\'\'\'consultation \'\'\'\'\'mechanism \'\'\'\'\'ensuring that \'\'\'\'\'in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given <s>to, and account taken of, issues relating </s>to \'\'\'\'\'consumer interests \'\'\'\'\'in \'\'\'\'\'electronic communications.\'\'\'\'\''),('j','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'en','','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\'',''),('j','i','k',2,2,4,'2141c','2141c','2141c','2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;','\'\'\'\'\'(b) \'\'\'\'\'inform subscribers of any change to <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies;\'\'\'\'\''),('j','i','k',2,2,4,'3311','3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'and consumers (including, in particular, disabled users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('j','i','k',2,2,4,'342','342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('j','i','k',2,2,4,'207','207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','\'\'\'\'\'5. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('j','i','k',2,2,4,'2811','2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure that:'),('j','i','k',2,2,4,'2021d','2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('j','i','k',2,2,4,'2021b3','2021b3','2021b3','2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,','- the \'\'\'\'\'minimum \'\'\'\'\'service quality \'\'\'\'\'levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, \'\'\'\'\'as \'\'\'\'\'defined by the national regulatory authorities;\'\'\'\'\''),('j','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'en','','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\'',''),('j','i','k',0,2,4,'20','20','20','20','en','Article 20 − Contracts','Article 20 − Contracts','Article 20 − Contracts'),('j','i','k',2,2,4,'214@A2','214@A2','214@A2',NULL,'en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.','<s>Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.</s>'),('j','i','k',2,2,4,'2141d','2141d','2141d','2141d','en','(d) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned in accordance with Article 12 of the Directive on privacy and electronic communications; and','(d) inform subscribers of their right to <s>determine whether or not to </s>include their personal data in a directory, and of the types of data \'\'\'\'\'concerned; \'\'\'\'\'and','\'\'\'\'\'(c) \'\'\'\'\'inform subscribers of their right to determine whether or not to include their personal data in a \'\'\'\'\'directory \'\'\'\'\'and of the types of data concerned in accordance with Article 12 of <s>the </s>Directive \'\'\'\'\'2002/58/EC; \'\'\'\'\'and'),('j','i','k',2,2,4,'2812','2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services may withhold relevant interconnection or other service revenues.','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.','\'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require from undertakings providing public communications networks and/or publicly available electronic communications services to \'\'\'\'\'block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse \'\'\'\'\'and to \'\'\'\'\'require \'\'\'\'\'that in such \'\'\'\'\'cases \'\'\'\'\'providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.'),('j','i','k',2,2,4,'2021a','2021a','2021a','2021a','en','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;'),('j','i','k',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information \'\'\'\'\'could \'\'\'\'\'include public interest \'\'\'\'\'information \'\'\'\'\'regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. \'\'\'\'\'ational \'\'\'\'\'regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. <s>Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. </s>The information should also be included in \'\'\'\'\'contracts when required by Member States.\'\'\'\'\''),('j','i','k',2,2,4,'343','343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('j','i','k',2,2,4,'334','334','334',NULL,'en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'en','','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\'',''),('j','i','k',2,2,4,'2022','2022','2022','2022','en','The contract shall also include information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.','The contract shall also include \'\'\'\'\'any \'\'\'\'\'information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.','\'\'\'\'\'Member States may \'\'\'\'\'also \'\'\'\'\'require that the contract \'\'\'\'\'include \'\'\'\'\'any \'\'\'\'\'information \'\'\'\'\'which may be \'\'\'\'\'provided by the relevant public authorities \'\'\'\'\'for this purpose \'\'\'\'\'on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal \'\'\'\'\'data, \'\'\'\'\'referred to in Article 21(4a) and relevant to the service provided.'),('j','i','k',2,2,4,'214@A1','214@A1','214@A1','214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:','\'\'\'\'\'4. \'\'\'\'\'Member States \'\'\'\'\'may require \'\'\'\'\'that <s>national regulatory authorities oblige the </s>undertakings referred to in paragraph \'\'\'\'\'3 \'\'\'\'\'distribute public interest information \'\'\'\'\'free of charge \'\'\'\'\'to existing and new subscribers where appropriate. \'\'\'\'\'In that case, such \'\'\'\'\'information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:'),('j','i','k',2,2,4,'2141e','2141e','2141e','2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.','(e) regularly inform disabled subscribers of details of current products and services aimed at them.','\'\'\'\'\'(d) \'\'\'\'\'regularly inform disabled subscribers of details of current products and services aimed at them.'),('j','i','k',1,2,4,'33:25','33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place \'\'\'\'\'an \'\'\'\'\'appropriate consultation \'\'\'\'\'mechanism. \'\'\'\'\'Such \'\'\'\'\'a mechanism \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\' \'\'\'\'\'consultation. Furthermore, a mechanism \'\'\'\'\'could \'\'\'\'\'be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet \'\'\'\'\'usage.\'\'\'\'\''),('j','i','k',2,2,4,'332@A','332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities \'\'\'\'\'may \'\'\'\'\'promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).'),('j','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','en','','','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('j','i','k',2,2,4,'2021h','2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.','(h) the type of action that might be taken by the undertaking providing connection \'\'\'\'\'to a public communications network \'\'\'\'\'and/or \'\'\'\'\'publicly available electronic communications \'\'\'\'\'services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities.\'\'\'\'\''),('j','i','k',0,1,1,'09','09','09','09','en','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency'),('j','i','k',2,1,1,'1212c','1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;'),('j','i','k',0,2,4,'33','33','33','33','en','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties'),('j','i','k',0,2,4,'21','21','21','21','en','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information'),('j','i','k',2,2,4,'2231','2231','2231','223','en','3. A national regulatory authority may set minimum quality of service requirements in order to prevent degradation of service and slowing of traffic over networks. Such requirements shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).','3. A national regulatory authority may \'\'\'\'\'issue guidelines setting \'\'\'\'\'minimum quality of service \'\'\'\'\'requirements, and, if appropriate, take other measures, \'\'\'\'\'in order to prevent degradation of service and slowing of traffic over \'\'\'\'\'networks, and to ensure that the ability of users to access or distribute content or to run applications and services of their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).','3. \'\'\'\'\'In \'\'\'\'\'order to prevent degradation of service and \'\'\'\'\'hindering or \'\'\'\'\'slowing of traffic over \'\'\'\'\'networks, Member States \'\'\'\'\'shall \'\'\'\'\'ensure that national regulatory authorities are able to set minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements on an undertaking or undertakings providing public communications networks. \'\'\'\'\''),('j','i','k',2,1,1,'1212e','1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('j','i','k',2,1,1,'1212g','1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('j','i','k',0,1,1,'12','12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities'),('j','i','k',2,1,1,'1213','1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('j','i','k',2,1,1,'1211','1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('j','i','k',2,1,1,'1212b','1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;'),('j','i','k',2,1,1,'1212','1212','1212','1212','en','Operators may be required inter alia:','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:','Operators may be required inter alia:'),('j','i','k',2,1,1,'091','091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, including any restrictions on access to services and applications, terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any </s>restrictions on access to services and applications, \'\'\'\'\'traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any restrictions on access to services and applications, </s>terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('j','i','k',2,1,1,'1212h','1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('j','i','k',2,1,1,'1221e','1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;'),('j','i','k',2,1,1,'095','095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'GERT.\'\'\'\'\''),('j','i','k',2,1,1,'1221a','1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access involved, including the viability of other upstream access products such as access to ducts;'),('j','i','k',2,1,1,'1212a','1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('j','i','k',2,1,1,'1221d','1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition','(d) the need to safeguard competition in the long term, \'\'\'\'\'including through economically efficient \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','i','k',2,1,1,'1221b','1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('j','i','k',2,1,1,'1212f','1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'conduits, \'\'\'\'\'masts, manholes, <s>cabinets </s>and \'\'\'\'\'cabinets;\'\'\'\'\''),('j','i','k',2,1,1,'094','094','094','094','en','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'obligations under \'\'\'\'\'Article \'\'\'\'\'12 concerning wholesale network infrastructure access, including unbundled access \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'local \'\'\'\'\'loop \'\'\'\'\'at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('j','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'en','','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\'',''),('j','i','k',2,1,1,'123','123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow \'\'\'\'\'special \'\'\'\'\'technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('j','i','k',2,1,1,'1212d','1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;'),('j','i','k',2,1,1,'1221','1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('j','i','k',2,1,1,'1221c','1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, when imposing pricing obligations pursuant to Article 13;','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, \'\'\'\'\'including an appropriate risk-sharing among those undertakings enjoying access \'\'\'\'\'to \'\'\'\'\'these new facilities;\'\'\'\'\'','(c) the initial investment by the facility owner, bearing in mind <s>any public investment made and </s>the risks involved in making the \'\'\'\'\'investment;\'\'\'\'\''),('j','i','k',2,1,1,'1221f','1221f','1221f','1221f','en','(f) the provision of pan-European services.','(f) the provision of pan-European services.','(f) the provision of pan-European services.'),('j','i','k',2,1,1,'1212j','1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('j','i','k',2,1,1,'1212i','1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;'),('j','i','k',2,1,1,'092','092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','i','k',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'en','','\'\'\'\'\'(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\'',''),('b','i','k',2,2,5,'15@A41','15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','i','k',2,2,5,'04412',NULL,'04412',NULL,'en','','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@A2',NULL,'043@A2',NULL,'en','','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\'',''),('j','i','k',2,1,1,'093','093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','i','k',2,2,5,'066','066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','i','k',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','en','','\'\'\'\'\'(26b) The processing of traffic data for network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data will enable the processing of such data for the legitimate interest of the data controller for the purpose of preventing unauthorized access and malicious code distribution, stopping the denial of service attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\'','\'\'\'\'\'(26a) The processing of traffic data to the extent strictly necessary for the detection, location and elimination of faults and malfunctions of the network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorized access and malicious code distribution, denial of service attacks, and damages to computer and electronic communication systems.\'\'\'\'\''),('b','i','k',2,2,5,'041@A3',NULL,'041@A3',NULL,'en','','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A1',NULL,'041@A1',NULL,'en','','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\'',''),('b','i','k',2,2,5,'022a','022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','i','k',2,2,5,'0431','043','0431','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.','3. In case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications services \'\'\'\'\'concerned \'\'\'\'\'shall, \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of <s>such a breach. The notification to </s>the \'\'\'\'\'personal data breach, evaluate its seriousness and consider whether notification \'\'\'\'\'of the \'\'\'\'\'personal data \'\'\'\'\'breach <s>and recommend measures </s>to <s>mitigate its possible negative effects. The notification to </s>the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority <s>shall, in addition, describe the consequences of </s>and \'\'\'\'\'subscriber concerned is necessary, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 3a.\'\'\'\'\''),('b','i','k',2,2,5,'041@B',NULL,'041@B',NULL,'en','','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A2',NULL,'041@A2',NULL,'en','','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\'',''),('b','i','k',2,2,5,'143','143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\'','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('b','i','k',2,2,5,'065','065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','i','k',2,2,5,'181','181','181',NULL,'en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.','<s>The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('b','i','k',2,2,5,'064','064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','i','k',2,2,5,'022b','022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','i','k',2,2,5,'15@A1','15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even if the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by the \'\'\'\'\'<time-limit \'\'\'\'\'for implementation of the amending \'\'\'\'\'act> \'\'\'\'\'at the latest and shall notify it without delay of any subsequent amendment affecting them.'),('b','i','k',2,2,5,'0433',NULL,'0433','0433','en','','\'\'\'\'\'Notification of a security breach to a subscriber or individual shall not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\'','\'\'\'\'\'The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and it shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of and the measures proposed or taken by the provider to address the personal data breach.\'\'\'\'\''),('b','i','k',2,2,5,'044',NULL,NULL,'044','en','','','\'\'\'\'\'4. In order to ensure consistency in implementation of the measures referred to in paragraph 1, 2, 3 and 3a, the Commission may, following consultation with the European Network and Information Security Agency, the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.\'\'\'\'\''),('b','i','k',0,2,5,'14','14','14','14','en','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation'),('b','i','k',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'en','','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\'',''),('b','i','k',2,2,5,'022e','022e','022e','022e','en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','(e) \'\'\'\'\'moved to Framework Directive (“call” \'\'\'\'\'means a connection established by means of a publicly available \'\'\'\'\'electronic communications \'\'\'\'\'service allowing two-way \'\'\'\'\'voice communication.)\'\'\'\'\''),('b','i','k',2,2,5,'053','053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, and is offered the right to refuse such \'\'\'\'\'processing and is offered the right to refuse such processing by <s>the </s>data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','i','k',2,2,5,'022c','022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','i','k',2,2,5,'043@A3',NULL,'043@A3',NULL,'en','','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\'',''),('b','i','k',2,2,5,'141','141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','i','k',2,2,5,'15@A2','15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('b','i','k',0,2,5,'06','06','06','06','en','Article 6 − Traffic data','Article 6 − Traffic data','Article 6 − Traffic data'),('b','i','k',0,2,5,'15@A','15@A','15@A','15@A','en','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement'),('b','i','k',0,2,5,'05','05','05','05','en','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications'),('b','i','k',0,2,5,'04','04','04','04','en','Article 4 − Security of processing','Article 4 − Security of processing','Article 4 − Security of processing'),('b','i','k',2,2,5,'151@B',NULL,'151@B',NULL,'en','','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\'',''),('b','i','k',2,2,5,'061','061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 6a \'\'\'\'\'of this Article and Article 15(1).'),('b','i','k',2,2,5,'153','153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','i','k',2,2,5,'022d','022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','i','k',2,2,5,'042','042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','i','k',2,2,5,'043@A4',NULL,'043@A4',NULL,'en','','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\'',''),('b','i','k',0,2,5,'15','15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','i','k',2,2,5,'15@A3','15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities \'\'\'\'\'and, where relevant, other national bodies \'\'\'\'\'have all <s>the </s>investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','i','k',2,2,5,'0432',NULL,'0432','0432','en','','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\'','\'\'\'\'\'When the personal data breach represents a serious risk for subscriber\'s privacy, the provider of publicly available electronic communications services concerned shall notify the competent national authority and the subscriber concerned of such a breach without undue delay.\'\'\'\'\''),('b','i','k',2,2,5,'021','021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('b','i','k',2,2,5,'022f','022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','i','k',2,2,5,'062','062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','i','k',1,2,5,'043:29','043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.','(29) A breach of security resulting in the loss or compromising personal data of \'\'\'\'\'a \'\'\'\'\'subscriber \'\'\'\'\'or individual \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'harm to users. \'\'\'\'\'Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified \'\'\'\'\'by the relevant service provider of every security breach \'\'\'\'\'without \'\'\'\'\'delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue \'\'\'\'\'delay \'\'\'\'\'to the persons affected by the breach, as appropriate. Furthermore, \'\'\'\'\'and <s>informed </s>in \'\'\'\'\'cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorized access \'\'\'\'\'to \'\'\'\'\'the content of e-mails, access \'\'\'\'\'to \'\'\'\'\'credit card records, etc.), \'\'\'\'\'the \'\'\'\'\'relevant service providers should, in addition to the competent national authorities, immediately notify affected users directly. Finally, providers should annually notify affected users of all breaches of security under this Directive that occurred during the relevant time period. \'\'\'\'\'The notification \'\'\'\'\'to the national authorities and to users \'\'\'\'\'should include information about measures taken by the provider to address the breach, as well as recommendations for \'\'\'\'\'the protection of \'\'\'\'\'the users affected.','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that such breach has occurred it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and security measures in place), the cause and extent of the security breach, the number of \'\'\'\'\'subscribers \'\'\'\'\'affected, and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities, physical harm). The subscribers \'\'\'\'\'concerned by <s>such </s>security incidents \'\'\'\'\'that could result in a serious risk to subscriber\'s privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage of reputation), \'\'\'\'\'should be notified without delay <s>and informed </s>in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. otification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\''),('b','i','k',2,2,5,'0442','0442','0442',NULL,'en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','i','k',1,2,5,'03:28','03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.'),('b','i','k',2,2,5,'142','142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('b','i','k',2,2,5,'043@A1',NULL,'043@A1','043@A','en','','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\'','\'\'\'\'\'3a. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, the format applicable to such notification as well as the manner in which the notification is done.\'\'\'\'\''),('b','i','k',2,2,5,'152','152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','i','k',2,2,5,'063','063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','i','k',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','en','','','\'\'\'\'\'(36a) Implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in those cases, procedures relating for example to the quantity and format of the information exchanged between authorities or the deadlines to be complied with should be defined in recommendations. Such procedures will also allow the resulting obligations on market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('b','i','k',2,2,5,'051','051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','i','k',2,2,5,'15@A42','15@A42','15@A42',NULL,'en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','i','k',2,2,5,'151','151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','i','k',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'en','','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\'',''),('b','i','k',2,2,5,'043@B',NULL,'043@B',NULL,'en','','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\'',''),('b','i','k',2,2,5,'181@A',NULL,'181@A',NULL,'en','','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\'',''),('b','i','k',2,2,5,'041@A4',NULL,'041@A4',NULL,'en','','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\'',''),('b','i','k',2,2,5,'022g','022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','i','k',2,2,5,'041@A',NULL,'041@A',NULL,'en','','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\'',''),('b','i','k',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'en','','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.\'\'\'\'\'',''),('b','i','k',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','i','k',2,2,5,'052','052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','i','k',2,2,5,'041@A5',NULL,'041@A5',NULL,'en','','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\'',''),('b','i','k',0,2,5,'18','18','18',NULL,'en','Article 18 − Review','Article 18 − Review','<s>Article 18 − Review</s>'),('b','i','k',2,2,5,'022i',NULL,NULL,'022i','en','','','\'\'\'\'\'(i) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications service in the Community.\'\'\'\'\''),('b','i','k',2,2,5,'151@A',NULL,NULL,'151@A','en','','','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('b','i','k',0,2,5,'02','02','02','02','en','Article 2 − Definitions','Article 2 − Definitions','Article 2 − Definitions'),('b','i','k',2,2,5,'041','041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','i','k',2,2,5,'04411','0441','04411',NULL,'en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 3b, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures set out in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\'','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.</s>'),('b','i','k',3,1,2,'A1A','A1A',NULL,'A1A','en','A. Conditions which may be attached to a general authorisation','<s>A. Conditions which may be attached to a general authorisation</s>','A. Conditions which may be attached to a general authorisation'),('b','i','k',2,2,5,'022','022','022','022','en','The following definitions shall also apply:','The following definitions shall also apply:','The following definitions shall also apply:'),('b','i','k',2,2,5,'022h','022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('b','i','k',2,1,3,'0811','0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','i','k',2,2,5,'066@A',NULL,'066@A','066@A','en','','\'\'\'\'\'6a. Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4 (c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment, except where such interests are overridden by the interests for the fundamental rights and freedoms of the data subject. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\'','\'\'\'\'\'6a. Traffic data may be processed to the extent strictly necessary to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency.\'\'\'\'\''),('b','i','k',3,1,2,'A1A19','A1A19',NULL,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC, disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('b','i','k',2,1,3,'0942a',NULL,NULL,'0942a','en','','','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('b','i','k',2,1,3,'0841f','084f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('b','i','k',0,1,3,'09','09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services'),('b','i','k',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','en','','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\'','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\''),('b','i','k',2,1,3,'0961','096','096','0961','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies \'\'\'\'\'from ... (The date of transposition of this Directive.).\'\'\'\'\'','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted \'\'\'\'\'after \'\'\'\'\'[subject to the date of transposition].\'\'\'\'\''),('b','i','k',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','en','','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\'','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','i','k',2,1,3,'083','083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','i','k',2,1,3,'082d','082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','i','k',2,1,3,'097',NULL,NULL,'097','en','','','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying sanctions, including financial penalties or withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('b','i','k',2,1,3,'082c','082c','082c',NULL,'en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and','<s>(c) encouraging efficient investment in infrastructure, and promoting innovation; and</s>'),('b','i','k',2,1,3,'0932a','0932a','0932a','0932a','en','(a) avoid harmful interference,','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,','(a) avoid harmful interference,'),('b','i','k',0,1,3,'08','08','08','08','en','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles'),('b','i','k',0,1,3,'09@C','09@C','09@C',NULL,'en','Article 9c − Radio Frequency Management Harmonisation Measures','Article 9c − Radio Frequency Management Harmonisation Measures','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('b','i','k',2,1,3,'0942d',NULL,NULL,'0942d','en','','','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('b','i','k',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'en','','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\'',''),('b','i','k',2,1,3,'09@C1c','09@C1c',NULL,NULL,'en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','i','k',2,1,3,'09@C2','09@C2','09@C2',NULL,'en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].','These \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\'','<s>These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].</s>'),('b','i','k',2,1,3,'082a','082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\'','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','i','k',2,1,3,'0932','0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of <s>radio network or wireless access </s>technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of <s>radio network or wireless access </s>technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:'),('b','i','k',2,1,3,'0962',NULL,NULL,'0962','en','','','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed at the date of [subject to the date of transposition] shall be subject to Article 9a.\'\'\'\'\''),('b','i','k',2,1,3,'091','091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Articles 8 and 8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\'','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In doing so, they respect relevant international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','i','k',2,1,3,'082b','082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\'','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('b','i','k',2,1,3,'0841a','084a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','i','k',2,1,3,'083c','083c',NULL,NULL,'en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','i','k',2,1,3,'0942','0942','0942','0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio \'\'\'\'\'frequencies or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective <s>in conformity with Community law, such </s>as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as </s>defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, \'\'\'\'\'such as \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('b','i','k',2,1,3,'0932b','0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,'),('b','i','k',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','en','','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging sharing of investment and by ensuring appropriate sharing of risk between investors and those undertakings enjoying access to the new facilities;\'\'\'\'\'','\'\'\'\'\'(d) promoting efficient investment and innovation in new and enhanced infrastructures including by taking into account investment risks;\'\'\'\'\''),('b','i','k',2,1,3,'0841c','084c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','i','k',2,1,3,'092','092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8b and 9c of this Directive and \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'the \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','i','k',2,1,3,'083d','083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and the \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','i','k',2,1,3,'0932d','0932d','0932d','0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\'','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph 4 below.'),('b','i','k',2,1,3,'0942c',NULL,NULL,'0942c','en','','','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('b','i','k',2,1,3,'0841e','084e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','i','k',2,1,3,'083a','083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','i','k',2,1,3,'0813','0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','i','k',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'en','','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);\'\'\'\'\'',''),('b','i','k',2,1,3,'0942b',NULL,NULL,'0942b','en','','','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('b','i','k',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','en','','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\'','\'\'\'\'\'(ca) safeguard efficient use of spectrum, or\'\'\'\'\''),('b','i','k',2,1,3,'0943','0943','0943','0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member states may also extend such measure in order to fulfil other general interest objectives.\'\'\'\'\''),('b','i','k',2,1,3,'0841g','084g','0841g',NULL,'en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\'','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.</s>'),('b','i','k',2,1,3,'0932c','0932c','0932c','0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\'','(c) ensure maximisation of radio frequencies \'\'\'\'\'sharing,\'\'\'\'\''),('b','i','k',2,1,3,'084@Af',NULL,'084@Af','084@Af','en','','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.\'\'\'\'\'','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting them as soon as there is.\'\'\'\'\''),('b','i','k',1,1,3,'09@C:26','09@C:26',NULL,NULL,'en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('b','i','k',2,1,3,'095','095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\'','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4, and shall make the results of these reviews public.\'\'\'\'\''),('b','i','k',2,1,3,'0812','0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','i','k',2,1,3,'09@C1','09@C1','09@C1',NULL,'en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8b, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:','<s>In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:</s>'),('b','i','k',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.','(d) \'\'\'\'\'identify the bands \'\'\'\'\'to \'\'\'\'\'which \'\'\'\'\'the principle of \'\'\'\'\'service neutrality applies.\'\'\'\'\'','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','i','k',2,1,3,'0841b','084b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','i','k',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;','(b) harmonise the conditions attached to such \'\'\'\'\'rights;\'\'\'\'\'','<s>(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;</s>'),('b','i','k',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','en','','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\'','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting where appropriate infrastructure-based competition;\'\'\'\'\''),('b','i','k',2,1,3,'082','082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','i','k',2,1,3,'083b','083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','i','k',2,1,3,'0841','084','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','i','k',2,1,3,'084@A',NULL,'084@A','084@A','en','','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\'','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by inter alia:\'\'\'\'\''),('b','i','k',2,1,3,'0931','0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\'','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency \'\'\'\'\'bands, available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','i','k',2,1,3,'0841d','084d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','i','k',2,1,3,'0941@A',NULL,NULL,'0941@A','en','','','\'\'\'\'\'The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('b','i','k',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;','<s>(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;</s>'),('b','i','k',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','en','','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\'','\'\'\'\'\'(a) promoting regulatory predictability;\'\'\'\'\''),('b','i','k',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','en','','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\'','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;\'\'\'\'\''),('b','i','k',2,1,3,'0941','0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands open to electronic communications. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, available \'\'\'\'\'for <s>proportionate and non-discriminatory restrictions to the types of </s>electronic communications services \'\'\'\'\'in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','i','k',2,2,4,'2021e2',NULL,'2021e2','2021e2','en','','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\'','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','i','k',2,2,4,'2821','2821','2821',NULL,'en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\'','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','k',0,2,4,'34','34','34','34','en','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution'),('b','i','k',2,2,4,'2021b2',NULL,'2021b2','2021b2','en','','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\'','\'\'\'\'\'- information on the provider\'s traffic managment policies;\'\'\'\'\''),('b','i','k',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'en','','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\'',''),('b','i','k',2,2,4,'216','216',NULL,NULL,'en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','k',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','en','','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\'','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their legal consequences; and\'\'\'\'\''),('b','i','k',2,2,4,'332','332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','i','k',2,2,4,'213','213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques <s>available, when these are not </s>available \'\'\'\'\'themselves or through third parties, free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities \'\'\'\'\'may \'\'\'\'\'make such guides or techniques available, \'\'\'\'\'in particular \'\'\'\'\'when these are not available on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use without charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.'),('b','i','k',2,2,4,'344','344','344','344','en','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.'),('b','i','k',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','en','','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\'','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\''),('b','i','k',2,2,4,'3412','3412','3412',NULL,'en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.','Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\'','<s>Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.</s>'),('b','i','k',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'en','','\'\'\'\'\'(bb) Protection software \'\'\'\'\'',''),('b','i','k',2,2,4,'2822','2822','2822',NULL,'en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('b','i','k',2,2,4,'2141a',NULL,'2141a','2141a','en','','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\'','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('b','i','k',2,2,4,'2021c','2021c','2021c','2021c','en','(c) the types of maintenance service offered;','(c) the \'\'\'\'\'subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\'','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the \'\'\'\'\'subscriber\'s options as to whether to include his or her personal data in a directory and the data concerned;\'\'\'\'\''),('b','i','k',2,2,4,'2021g','2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;'),('b','i','k',2,2,4,'2021e1',NULL,'2021e1','2021e1','en','','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and\'\'\'\'\'','\'\'\'\'\'- any charges related to portability of numbers and other identifiers,\'\'\'\'\''),('b','i','k',2,2,4,'205','205',NULL,NULL,'en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','i','k',2,2,4,'215','215',NULL,NULL,'en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','i','k',0,2,4,'22','22','22','22','en','Article 22 − Quality of service','Article 22 − Quality of service','Article 22 − Quality of service'),('b','i','k',2,2,4,'212','212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>public </s>electronic communications networks and/or services \'\'\'\'\'to \'\'\'\'\'publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information \'\'\'\'\'as set out in Annex II, \'\'\'\'\'on applicable prices and tariffs \'\'\'\'\'and on standard terms and conditions \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such \'\'\'\'\'information shall be published \'\'\'\'\'to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('b','i','k',2,2,4,'2021b5',NULL,'2021b5',NULL,'en','','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\'',''),('b','i','k',2,2,4,'2141b',NULL,'2141b',NULL,'en','','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\'',''),('b','i','k',2,2,4,'2811b','2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers; and\'\'\'\'\'','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.'),('b','i','k',2,2,4,'2232',NULL,'2232',NULL,'en','','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\'',''),('b','i','k',2,2,4,'2142',NULL,'2142','2142','en','','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\'','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','i','k',2,2,4,'333','333',NULL,NULL,'en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('b','i','k',0,2,4,'28','28','28','28','en','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services'),('b','i','k',2,2,4,'2021f','2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','i','k',2,2,4,'222','222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that end-users have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.'),('b','i','k',2,2,4,'2811a','2811a',NULL,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>','(a) end-users are able to access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('b','i','k',2,2,4,'2021b6',NULL,'2021b6','2021b6','en','','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\'','\'\'\'\'\'- any restrictions imposed by the provider on the use of terminal equipment supplied;\'\'\'\'\''),('b','i','k',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'en','','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\'',''),('b','i','k',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','en','','\'\'\'\'\'(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. Directive 2002/22/EC is without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers. Directive 2002/22/EC does not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant law enforcement authorities.\'\'\'\'\'','\'\'\'\'\'(14a) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein.\'\'\'\'\''),('b','i','k',2,2,4,'2021b',NULL,'2021b',NULL,'en','','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\'',''),('b','i','k',2,2,4,'3411','3411','3411','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes \'\'\'\'\'arising under this Directive \'\'\'\'\'between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','i','k',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'en','','\'\'\'\'\'(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021','2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:','<s>2. </s>Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available \'\'\'\'\'electronic communications \'\'\'\'\'services, \'\'\'\'\'consumers, and other end-users so requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','i','k',1,2,4,'20:14','20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).\'\'\'\'\'','(14) <s>A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. </s>Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude the contract. \'\'\'\'\'Where there is a lack of effective competition, \'\'\'\'\'the relevant \'\'\'\'\'national <s>regulatory </s>authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.'),('b','i','k',2,2,4,'204','204',NULL,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency \'\'\'\'\'services, and whether caller location information, \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed of \'\'\'\'\'any limitation in \'\'\'\'\'the <s>lack of </s>access to emergency services in advance of the conclusion of a contract and \'\'\'\'\'in case of any change in the access to the emergency services.\'\'\'\'\''),('b','i','k',2,2,4,'211','211',NULL,NULL,'en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','i','k',2,2,4,'2141','214','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','i','k',2,2,4,'2021b1','2021b','2021b1','2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\'','(b) <s>the </s>services provided, \'\'\'\'\'including in particular:\'\'\'\'\''),('b','i','k',2,2,4,'282@A',NULL,'282@A',NULL,'en','','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\'',''),('b','i','k',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'en','','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021e','2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\'','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('b','i','k',2,2,4,'221','221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, \'\'\'\'\'and on measures taken to ensure comparable \'\'\'\'\'access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.'),('b','i','k',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'en','','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021b4',NULL,'2021b4','2021b4','en','','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\'','\'\'\'\'\'- the types of maintenance service offered and customer support services provided, as well as the methods to contact with these services;\'\'\'\'\''),('b','i','k',2,2,4,'203','203',NULL,NULL,'en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','i','k',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'en','','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\'',''),('b','i','k',2,2,4,'2141c',NULL,'2141c','2141c','en','','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\'','\'\'\'\'\'(b) inform subscribers of any change to the provider\'s traffic management policies;\'\'\'\'\''),('b','i','k',2,2,4,'3311','3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), \'\'\'\'\'manufacturers and \'\'\'\'\'undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','i','k',2,2,4,'3312','3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that <s>in their decision-making process </s>due consideration is given \'\'\'\'\'to, and account taken of, issues relating \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users, in their decision-making process.\'\'\'\'\'','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their \'\'\'\'\'decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given to consumer interests in electronic communications.'),('b','i','k',2,2,4,'207','207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','\'\'\'\'\'5. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure the national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('b','i','k',2,2,4,'342','342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','i','k',2,2,4,'201','201',NULL,NULL,'en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','i','k',2,2,4,'2141d',NULL,'2141d','2141d','en','','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\'','\'\'\'\'\'(c) inform subscribers of their right to determine whether or not to include their personal data in a directory and of the types of data concerned in accordance with Article 12 of Directive 2002/58/EC; and\'\'\'\'\''),('b','i','k',2,2,4,'343','343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','i','k',2,2,4,'2021a','2021a','2021a','2021a','en','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;'),('b','i','k',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','en','','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\'','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. ational regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. The information should also be included in contracts when required by Member States.\'\'\'\'\''),('b','i','k',0,2,4,'20','20','20','20','en','Article 20 − Contracts','Article 20 − Contracts','Article 20 − Contracts'),('b','i','k',2,2,4,'214@A2',NULL,'214@A2',NULL,'en','','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\'',''),('b','i','k',2,2,4,'32@A',NULL,'32@A',NULL,'en','','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\'',''),('b','i','k',2,2,4,'2021d','2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\'','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','i','k',2,2,4,'2021b3',NULL,'2021b3','2021b3','en','','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\'','\'\'\'\'\'- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities;\'\'\'\'\''),('b','i','k',2,2,4,'2811','2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure that:'),('b','i','k',2,2,4,'2812','2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\'','\'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require from undertakings providing public communications networks and/or publicly available electronic communications services to \'\'\'\'\'block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','i','k',2,2,4,'3412@A',NULL,'3412@A',NULL,'en','','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\'',''),('b','i','k',2,2,4,'2022','2022','2022','2022','en','Member States may extend these obligations to cover other end-users.','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\'','Member States may \'\'\'\'\'also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\''),('b','i','k',2,2,4,'334','334','334',NULL,'en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\'','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','k',2,2,4,'214@A1',NULL,'214@A1','214@A1','en','','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\'','\'\'\'\'\'4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers where appropriate. In that case, such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\''),('b','i','k',2,2,4,'2141e',NULL,'2141e','2141e','en','','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\'','\'\'\'\'\'(d) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\''),('b','i','k',2,2,4,'332@A',NULL,'332@A','332@A','en','','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\'','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\''),('b','i','k',1,2,4,'33:25','33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place <s>an </s>appropriate consultation \'\'\'\'\'mechanisms. \'\'\'\'\'Such \'\'\'\'\'mechanisms \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\" \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. \'\'\'\'\'Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity <s>(OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) </s>and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. \'\'\'\'\'Furthermore, \'\'\'\'\'a \'\'\'\'\'mechanism could be established \'\'\'\'\'for <s>disabled users, and without prejudice to Directive 1999/5/EC of </s>the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'enabling appropriate cooperation \'\'\'\'\'on \'\'\'\'\'issues relating to \'\'\'\'\'the \'\'\'\'\'promotion \'\'\'\'\'of \'\'\'\'\'lawful content. Any cooperation procedures agreed \'\'\'\'\'pursuant to \'\'\'\'\'such a mechanism \'\'\'\'\'should \'\'\'\'\'however not allow for systematic surveillance of internet usage.\'\'\'\'\''),('b','i','k',2,2,4,'2021e0',NULL,NULL,'2021e0','en','','','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('b','i','k',2,2,4,'2021h','2021h','2021h','2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\'','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection \'\'\'\'\'to a public communications network \'\'\'\'\'and/or \'\'\'\'\'publicly available electronic communications \'\'\'\'\'services in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','i','k',0,1,1,'09','09','09','09','en','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency'),('b','i','k',2,1,1,'1212c','1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;'),('b','i','k',0,2,4,'33','33','33','33','en','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties'),('b','i','k',0,2,4,'21','21','21','21','en','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information'),('b','i','k',2,2,4,'2231','223','2231','223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute content or \'\'\'\'\'to \'\'\'\'\'run applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\'','3. In order to prevent degradation of service and \'\'\'\'\'hindering or \'\'\'\'\'slowing of traffic over networks, \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to set \'\'\'\'\'minimum quality of service requirements <s>to be set by the national regulatory authority </s>on \'\'\'\'\'an undertaking or \'\'\'\'\'undertakings providing public communications networks. <s>These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','k',2,2,4,'206','206',NULL,NULL,'en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','i','k',2,1,1,'1212h','1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','i','k',2,1,1,'1212e','1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','i','k',2,1,1,'1212','1212','1212','1212','en','Operators may be required inter alia:','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:','Operators may be required inter alia:'),('b','i','k',2,1,1,'091','091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('b','i','k',2,1,1,'1211','1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','i','k',2,1,1,'1212b','1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;'),('b','i','k',2,1,1,'1212g','1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','i','k',0,1,1,'12','12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','i','k',2,1,1,'1213','1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','i','k',2,1,1,'1221d','1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\'','(d) the need to safeguard competition in the long \'\'\'\'\'term, including through economically efficient infrastructure-based competition;\'\'\'\'\''),('b','i','k',2,1,1,'1212a','1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('b','i','k',2,1,1,'1221e','1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;'),('b','i','k',2,1,1,'095','095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by the \'\'\'\'\'GERT.\'\'\'\'\''),('b','i','k',2,1,1,'1221a','1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\'','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','i','k',2,1,1,'1212f','1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\'','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, towers and other supporting constructions, conduits, \'\'\'\'\'masts, \'\'\'\'\'manholes, \'\'\'\'\'and <s>street </s>cabinets;'),('b','i','k',2,1,1,'094','094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found, in accordance with \'\'\'\'\'Article \'\'\'\'\'14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to \'\'\'\'\'have significant market power in a relevant market relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning \'\'\'\'\'wholesale network infrastructure access, including \'\'\'\'\'unbundled access to the <s>twisted metallic pair </s>local \'\'\'\'\'loop at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','i','k',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'en','','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\'',''),('b','i','k',2,1,1,'123','123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow \'\'\'\'\'special \'\'\'\'\'technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('b','i','k',2,1,1,'1221b','1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','i','k',2,1,1,'1221f','1221f','1221f','1221f','en','(f) the provision of pan-European services.','(f) the provision of pan-European services.','(f) the provision of pan-European services.'),('b','i','k',2,1,1,'1212j','1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('b','i','k',2,1,1,'1212i','1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;'),('b','i','k',2,1,1,'1212d','1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','i','k',2,1,1,'1221','1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','i','k',2,1,1,'1221c','1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\'','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','i','k',2,1,1,'092','092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('b','i','k',2,1,1,'093','093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('b','i','l',2,1,1,'1221c','1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;','(c) the initial investment by the facility owner, bearing in mind \'\'\'\'\'any public investment made and \'\'\'\'\'the risks involved in making the \'\'\'\'\'investment, including an appropriate risk-sharing among those undertakings enjoying access to these new facilities;\'\'\'\'\'','(c) the initial investment by the facility owner, bearing in mind the risks involved in making the investment;'),('b','i','l',2,1,1,'1221f','1221f','1221f','1221f','en','(f) the provision of pan-European services.','(f) the provision of pan-European services.','(f) the provision of pan-European services.'),('b','i','l',2,1,1,'1212j','1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('b','i','l',2,1,1,'1212i','1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;'),('b','i','l',2,1,1,'1212d','1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;'),('b','i','l',2,1,1,'1221','1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('b','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'en','','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\'',''),('b','i','l',2,1,1,'123','123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17(1) of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article \'\'\'\'\'17 \'\'\'\'\'of Directive 2002/21/EC (Framework Directive).'),('b','i','l',2,1,1,'1221b','1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('b','i','l',2,1,1,'1212f','1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae or masts, manholes and street cabinets;','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'masts, \'\'\'\'\'manholes, cabinets \'\'\'\'\'and \'\'\'\'\'other network elements which are not active;\'\'\'\'\'','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, towers and other supporting constructions, conduits, \'\'\'\'\'masts, manholes and <s>street </s>cabinets;'),('b','i','l',2,1,1,'094','094','094','094','en','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning unbundled access to the twisted metallic pair local loop, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'been found, in accordance with \'\'\'\'\'Article \'\'\'\'\'14 of Directive 2002/21/EC (Framework Directive), \'\'\'\'\'to \'\'\'\'\'have significant market power in a relevant market relating to \'\'\'\'\'local \'\'\'\'\'access at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has obligations under Article 12 concerning \'\'\'\'\'wholesale network infrastructure access, including \'\'\'\'\'unbundled access to the <s>twisted metallic pair </s>local \'\'\'\'\'loop at a fixed location, \'\'\'\'\'national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('b','i','l',2,1,1,'1221e','1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;'),('b','i','l',2,1,1,'095','095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by \'\'\'\'\'GERT.\'\'\'\'\''),('b','i','l',2,1,1,'1221a','1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved;','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\'','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access \'\'\'\'\'involved, including the viability of other upstream access products such as access to ducts;\'\'\'\'\''),('b','i','l',2,1,1,'1212a','1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('b','i','l',2,1,1,'1221d','1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term;','(d) the need to safeguard competition in the long \'\'\'\'\'term, in particular infrastructure-based competition\'\'\'\'\'','(d) the need to safeguard competition in the long \'\'\'\'\'term, including through economically efficient infrastructure-based competition;\'\'\'\'\''),('b','i','l',2,1,1,'1212g','1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('b','i','l',0,1,1,'12','12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities'),('b','i','l',2,1,1,'1213','1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('b','i','l',2,1,1,'1211','1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('b','i','l',2,1,1,'1212b','1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;'),('b','i','l',2,1,1,'1212','1212','1212','1212','en','Operators may be required inter alia:','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:','Operators may be required inter alia:'),('b','i','l',2,1,1,'091','091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, \'\'\'\'\'restrictions on access to services and applications, traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('b','i','l',2,1,1,'1212h','1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('b','i','l',2,1,1,'1212e','1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('b','i','l',0,1,1,'09','09','09','09','en','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency'),('b','i','l',2,1,1,'1212c','1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;'),('b','i','l',0,2,4,'33','33','33','33','en','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties'),('b','i','l',0,2,4,'21','21','21','21','en','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information'),('b','i','l',2,2,4,'2231','223','2231','223','en','3. In order to prevent degradation of service and slowing of traffic over networks, the Commission may, having consulted the Authority, adopt technical implementing measures concerning minimum quality of service requirements to be set by the national regulatory authority on undertakings providing public communications networks. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','3. \'\'\'\'\'A national regulatory authority may issue guidelines setting minimum quality of service requirements, and, if appropriate, take other measures, in \'\'\'\'\'order to prevent degradation of service and slowing of traffic over networks, \'\'\'\'\'and to ensure that \'\'\'\'\'the \'\'\'\'\'ability \'\'\'\'\'of \'\'\'\'\'users \'\'\'\'\'to \'\'\'\'\'access or distribute content or \'\'\'\'\'to \'\'\'\'\'run applications and services \'\'\'\'\'of \'\'\'\'\'their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall \'\'\'\'\'take due account \'\'\'\'\'of \'\'\'\'\'any standards issued under \'\'\'\'\'Article \'\'\'\'\'17 of Directive 2002/21/EC (Framework Directive).\'\'\'\'\'','3. In order to prevent \'\'\'\'\'the \'\'\'\'\'degradation of service and \'\'\'\'\'the hindering or \'\'\'\'\'slowing \'\'\'\'\'down \'\'\'\'\'of traffic over networks, \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to set \'\'\'\'\'minimum quality of service requirements <s>to be set by the national regulatory authority </s>on \'\'\'\'\'an undertaking or \'\'\'\'\'undertakings providing public communications \'\'\'\'\'networks.\'\'\'\'\''),('b','i','l',2,2,4,'206','206',NULL,NULL,'en','6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>','<s>6. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of the contract and regularly thereafter of their obligations to respect copyright and related rights. Without prejudice to Directive 2000/31/EC on electronic commerce, this includes the obligation to inform subscribers of the most common acts of infringements and their legal consequences.</s>'),('b','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','en','','','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('b','i','l',2,2,4,'2021h','2021h','2021h','2021h','en','(h) the action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities.','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.\'\'\'\'\'','(h) the \'\'\'\'\'type of \'\'\'\'\'action that might be taken by the undertaking <s>providing connection and/or services </s>in reaction to security or integrity incidents or threats and vulnerabilities.'),('b','i','l',2,2,4,'332@A',NULL,'332@A','332@A','en','','\'\'\'\'\'2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).\'\'\'\'\'','\'\'\'\'\'3. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities may promote cooperation between undertakings providing electronic communications networks and/or services and sectors interested in the promotion of lawful content in electronic communication networks and services. That cooperation may also include coordination of the public interest information to be provided pursuant to Article 21(4)(a) and Article 20(1).\'\'\'\'\''),('b','i','l',1,2,4,'33:25','33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\' consultation. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity (OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place <s>an </s>appropriate consultation \'\'\'\'\'mechanisms. \'\'\'\'\'Such \'\'\'\'\'mechanisms \'\'\'\'\'could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholders\" \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. \'\'\'\'\'Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity <s>(OJ L 91, 7.4.1999, p. 10. Directive as amended by Regulation (EC) No 1882/2003 of the European Parliament and of the Council (OJ L 284, 31.10.2003, p. 1).) </s>and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','\'\'\'\'\'(39) \'\'\'\'\'In order to overcome existing shortcomings in terms of consumer consultation and \'\'\'\'\'to \'\'\'\'\'appropriately address the interests of citizens, Member States should put in place an appropriate consultation mechanism. Such a mechanism could take the form of a body which would, independently \'\'\'\'\'of \'\'\'\'\'the national regulatory authority \'\'\'\'\'and \'\'\'\'\'service providers, carry out research \'\'\'\'\'into \'\'\'\'\'consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholder \'\'\'\'\'consultation. \'\'\'\'\'Furthermore, \'\'\'\'\'a \'\'\'\'\'mechanism could be established \'\'\'\'\'for <s>disabled users, and without prejudice to Directive 1999/5/EC of </s>the \'\'\'\'\'purpose \'\'\'\'\'of \'\'\'\'\'enabling appropriate cooperation \'\'\'\'\'on \'\'\'\'\'issues relating to \'\'\'\'\'the \'\'\'\'\'promotion \'\'\'\'\'of \'\'\'\'\'lawful content. Any cooperation procedures agreed \'\'\'\'\'pursuant to \'\'\'\'\'such a mechanism should, however, not allow for \'\'\'\'\'the \'\'\'\'\'systematic surveillance of internet usage.\'\'\'\'\''),('b','i','l',2,2,4,'2141e',NULL,'2141e','2141e','en','','\'\'\'\'\'(e) regularly inform disabled subscribers of details of current products and services aimed at them.\'\'\'\'\'','\'\'\'\'\'(d) regularly inform disabled subscribers of details of products and services designed for them.\'\'\'\'\''),('b','i','l',2,2,4,'214@A1',NULL,'214@A1','214@A1','en','','\'\'\'\'\'4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:\'\'\'\'\'','\'\'\'\'\'4. Member States may require that undertakings referred to in paragraph 3 distribute public interest information free of charge to existing and new subscribers, where appropriate. In such a case, that information shall be provided by the relevant public authorities in a standardised format and shall, inter alia, cover the following topics:\'\'\'\'\''),('b','i','l',2,2,4,'2812','2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse.','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\'','\'\'\'\'\'2. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require undertakings providing public communications networks and/or publicly available electronic communications services to block, \'\'\'\'\'on a case-by-case \'\'\'\'\'basis, \'\'\'\'\'access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse and to require that in such cases providers of electronic communications services withhold relevant interconnection or other service revenues.\'\'\'\'\''),('b','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'en','','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\'',''),('b','i','l',2,2,4,'2022','2022','2022','2022','en','Member States may extend these obligations to cover other end-users.','\'\'\'\'\'The contract shall also include any information provided by the relevant public authorities on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.\'\'\'\'\'','Member States may \'\'\'\'\'also require that the contract include any information which may be provided by the relevant public authorities for this purpose on the use of electronic communications networks and services \'\'\'\'\'to \'\'\'\'\'engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data, referred to in Article 21(4)(a) and relevant to the service provided.\'\'\'\'\''),('b','i','l',2,2,4,'334','334','334',NULL,'en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\'','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','l',2,2,4,'2811','2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure \'\'\'\'\'that end-users are able to:\'\'\'\'\''),('b','i','l',2,2,4,'2021d','2021d','2021d','2021d','en','(d) particulars of prices and tariffs and the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained;','(d) particulars of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\'','(d) \'\'\'\'\'details \'\'\'\'\'of prices and \'\'\'\'\'tariffs, \'\'\'\'\'the means by which up-to-date information on all applicable tariffs and maintenance charges may be \'\'\'\'\'obtained, payment methods offered and any differences in costs due to payment method;\'\'\'\'\''),('b','i','l',2,2,4,'2021b3',NULL,'2021b3','2021b3','en','','\'\'\'\'\'- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,\'\'\'\'\'','\'\'\'\'\'- the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities,\'\'\'\'\''),('b','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'en','','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\'',''),('b','i','l',0,2,4,'20','20','20','20','en','Article 20 − Contracts','Article 20 − Contracts','Article 20 − Contracts'),('b','i','l',2,2,4,'214@A2',NULL,'214@A2',NULL,'en','','\'\'\'\'\'Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.\'\'\'\'\'',''),('b','i','l',2,2,4,'201','201',NULL,NULL,'en','1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>','<s>1. This Article shall apply without prejudice to Community rules on consumer protection, in particular Directives 93/13/EC and 97/7/EC, and national rules in conformity with Community law.</s>'),('b','i','l',2,2,4,'2141d',NULL,'2141d','2141d','en','','\'\'\'\'\'(d) inform subscribers of their right to include their personal data in a directory, and of the types of data concerned; and\'\'\'\'\'','\'\'\'\'\'(c) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned, in accordance with Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications); and\'\'\'\'\''),('b','i','l',2,2,4,'343','343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('b','i','l',2,2,4,'2021a','2021a','2021a','2021a','en','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;'),('b','i','l',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','en','','\'\'\'\'\'(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.\'\'\'\'\'','\'\'\'\'\'(20) In order to address public interest issues with respect to the use of communications services and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information could include public interest information regarding copyright infringement, other unlawful uses and the dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, as well as risks to privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(3) of Directive 2002/22/EC (Universal Service Directive). Such public interest information should be updated whenever necessary and should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. When required by Member States, the information should also be included in contracts.\'\'\'\'\''),('b','i','l',2,2,4,'342','342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('b','i','l',2,2,4,'207','207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','\'\'\'\'\'3. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their \'\'\'\'\'contract \'\'\'\'\'without penalty upon notice of \'\'\'\'\'modification to \'\'\'\'\'the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, <s>ahead </s>of any such \'\'\'\'\'modification, \'\'\'\'\'and shall be informed at the same time of their right to withdraw, without penalty, from \'\'\'\'\'their contract \'\'\'\'\'if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('b','i','l',2,2,4,'3312','3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their decision-making process due consideration is given to consumer interests in electronic communications.','In particular, Member States shall ensure that national regulatory authorities establish <s>a </s>consultation \'\'\'\'\'mechanisms \'\'\'\'\'ensuring that <s>in their decision-making process </s>due consideration is given \'\'\'\'\'to, and account taken of, issues relating \'\'\'\'\'to \'\'\'\'\'end-users, including, \'\'\'\'\'in \'\'\'\'\'particular, disabled end-users, in their decision-making process.\'\'\'\'\'','In particular, Member States shall ensure that national regulatory authorities establish a consultation mechanism ensuring that in their \'\'\'\'\'decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given to consumer interests in electronic communications.'),('b','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'en','','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\'',''),('b','i','l',2,2,4,'2141c',NULL,'2141c','2141c','en','','\'\'\'\'\'(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;\'\'\'\'\'','\'\'\'\'\'(b) inform subscribers of any change to the provider\'s traffic management policies;\'\'\'\'\''),('b','i','l',2,2,4,'3311','3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, and consumers (including, in particular, disabled users), manufacturers, undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers, manufacturers \'\'\'\'\'and <s>consumers (including, in particular, disabled users), manufacturers, </s>undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, <s>and </s>consumers (including, in particular, disabled \'\'\'\'\'end-users), manufacturers and \'\'\'\'\'undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('b','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'en','','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021b4',NULL,'2021b4','2021b4','en','','\'\'\'\'\'- types of maintenance and customer support services offered, as well as how to contact customer support,\'\'\'\'\'','\'\'\'\'\'- the types of maintenance service offered and customer support services provided, as well as the means of contacting these services,\'\'\'\'\''),('b','i','l',2,2,4,'203','203',NULL,NULL,'en','3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>','<s>3. The information listed in paragraph 2 shall also be included in contracts concluded between consumers and electronic communications services providers other than those providing connection to a public communications network and/or publicly available telephone services. Member States may extend this obligation to cover other end-users.</s>'),('b','i','l',2,2,4,'221','221','221','221','en','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services, including equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are able, \'\'\'\'\'after taking account of the views of interested parties, <s>able </s>to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and on measures taken to ensure \'\'\'\'\'equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities are, after taking account of the views of interested parties, able to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their \'\'\'\'\'services and measures taken to ensure comparable \'\'\'\'\'access for disabled end-users. \'\'\'\'\'That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('b','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'en','','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021e','2021e','2021e','2021e','en','(e) the duration of the contract, the conditions for renewal and termination of services and of the contract, including direct costs for portability of numbers and other identifiers;','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including\'\'\'\'\'','(e) the duration of the \'\'\'\'\'contract and \'\'\'\'\'the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('b','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'en','','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\'',''),('b','i','l',2,2,4,'211','211',NULL,NULL,'en','1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>','<s>1. Member States shall ensure that transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, and on standard terms and conditions, in respect of access to and use of the services identified in Articles 4, 5, 6, and 7 is available to end-users and consumers, in accordance with the provisions of Annex II.</s>'),('b','i','l',2,2,4,'2141','214','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to provide applicable tariff information to customers at the time and point of purchase to ensure that customers are fully informed of pricing conditions.','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing \'\'\'\'\'connection to a public \'\'\'\'\'electronic communications \'\'\'\'\'network and/or electronic communications \'\'\'\'\'services to \'\'\'\'\'inter alia:\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services to \'\'\'\'\'inter alia:\'\'\'\'\''),('b','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','en','(b) the services provided, the service quality levels offered, as well as the time for the initial connection;','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, \'\'\'\'\'the \'\'\'\'\'level of reliability of such access, where relevant, and whether access is provided in \'\'\'\'\'the \'\'\'\'\'whole of \'\'\'\'\'the \'\'\'\'\'national territory,\'\'\'\'\'','(b) the services provided, \'\'\'\'\'including in particular,\'\'\'\'\''),('b','i','l',2,2,4,'204','204',NULL,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>','\'\'\'\'\'2. \'\'\'\'\'Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed \'\'\'\'\'as to \'\'\'\'\'whether or not access to emergency services \'\'\'\'\'and caller location information \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed <s>of the lack of access to emergency services </s>in advance of the conclusion of a contract \'\'\'\'\'of any limitation on access to emergency services, \'\'\'\'\'and \'\'\'\'\'of any change to access to emergency services.\'\'\'\'\''),('b','i','l',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'en','','\'\'\'\'\'(14d) Since inconsistent remedies will significantly impair the achievement of the internal market, the Commission should assess any guidelines or other measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021','2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or publicly available telephone services, consumers have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify at least:','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or \'\'\'\'\'electronic communications \'\'\'\'\'services, consumers \'\'\'\'\'and other end-users so requesting \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection to a public communications network and/or publicly available \'\'\'\'\'electronic communications \'\'\'\'\'services, \'\'\'\'\'consumers, and other end-users so requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'The contract shall specify \'\'\'\'\'in a clear, comprehensive and easily accessible form \'\'\'\'\'at least:'),('b','i','l',1,2,4,'20:14','20:14','20:14','20:14','en','(14) A competitive market should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them in Directive 2002/19/EC to ensure that users\' access to particular types of content or applications is not unreasonably restricted.','(14) \'\'\'\'\'End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. \'\'\'\'\'A competitive market \'\'\'\'\'with transparent offerings as provided for in Directive 2002/22/EC \'\'\'\'\'should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. \'\'\'\'\'Such information should, at the option \'\'\'\'\'of <s>effective competition, national regulatory authorities should use </s>the \'\'\'\'\'provider, specify the type \'\'\'\'\'of \'\'\'\'\'content, application \'\'\'\'\'or \'\'\'\'\'service concerned, individual \'\'\'\'\'applications \'\'\'\'\'or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).\'\'\'\'\'','\'\'\'\'\'(22) \'\'\'\'\'Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude the contract. \'\'\'\'\'Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them \'\'\'\'\'under \'\'\'\'\'Directive 2002/19/EC \'\'\'\'\'(Access Directive) \'\'\'\'\'to ensure that users\' access to particular types of content or \'\'\'\'\'application \'\'\'\'\'is not unreasonably restricted.'),('b','i','l',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','en','','\'\'\'\'\'(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. Directive 2002/22/EC is without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers. Directive 2002/22/EC does not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant law enforcement authorities.\'\'\'\'\'','\'\'\'\'\'(23) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce)(OJ L 178, 17.7.2000, p. 1.), which, inter alia, contains a \"mere conduit\" rule for intermediary service providers, as defined therein.\'\'\'\'\''),('b','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'en','','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\'',''),('b','i','l',2,2,4,'3411','3411','3411','341','en','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that \'\'\'\'\'independent bodies provide \'\'\'\'\'transparent, simple and inexpensive out-of-court procedures <s>are available </s>for dealing with <s>unresolved </s>disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of such networks or services. \'\'\'\'\'Such \'\'\'\'\'procedures \'\'\'\'\'shall \'\'\'\'\'enable disputes to be settled fairly and promptly and \'\'\'\'\'shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States \'\'\'\'\'may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that transparent, simple and inexpensive out-of-court procedures are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or \'\'\'\'\'services arising under this Directive and \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning \'\'\'\'\'the \'\'\'\'\'supply of \'\'\'\'\'those \'\'\'\'\'networks \'\'\'\'\'and/or \'\'\'\'\'services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('b','i','l',2,2,4,'2021b6',NULL,'2021b6','2021b6','en','','\'\'\'\'\'- any restrictions on the use of terminal equipment imposed by the provider;\'\'\'\'\'','\'\'\'\'\'- any restrictions imposed by the provider on the use of terminal equipment supplied;\'\'\'\'\''),('b','i','l',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'en','','\'\'\'\'\'(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to issue guidelines setting minimum quality of service requirements under Directive 2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective with regard to the interests of users and all other relevant circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\'',''),('b','i','l',2,2,4,'333','333',NULL,NULL,'en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('b','i','l',0,2,4,'28','28','28','28','en','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services'),('b','i','l',2,2,4,'2021f','2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('b','i','l',2,2,4,'2811a','2811a',NULL,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>','(a) <s>end-users are able to </s>access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('b','i','l',2,2,4,'2021b5',NULL,'2021b5',NULL,'en','','\'\'\'\'\'- the time for the initial connection, and\'\'\'\'\'',''),('b','i','l',2,2,4,'2141b',NULL,'2141b',NULL,'en','','\'\'\'\'\'(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;\'\'\'\'\'',''),('b','i','l',2,2,4,'2811b','2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.','(b) end-users are able to access all numbers provided in the \'\'\'\'\'Community regardless of the technology and devices used by the operator, \'\'\'\'\'including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone \'\'\'\'\'Numbers; and\'\'\'\'\'','(b) <s>end-users are able to </s>access all numbers provided in the Community, including those in the national numbering plans of Member States, those from the \'\'\'\'\'ETNS \'\'\'\'\'and Universal International Freephone \'\'\'\'\'Numbers (UIFN).\'\'\'\'\''),('b','i','l',2,2,4,'2232',NULL,'2232',NULL,'en','','\'\'\'\'\'The Commission may, having examined such guidelines or measures and consulted [xxx], adopt technical implementing measures in that regard if it considers that the guidelines or measures may create a barrier to the internal market. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).\'\'\'\'\'',''),('b','i','l',2,2,4,'2142',NULL,'2142','2142','en','','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\'','\'\'\'\'\'If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.\'\'\'\'\''),('b','i','l',2,2,4,'215','215',NULL,NULL,'en','5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>','<s>5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) to customers in a clear, comprehensive and easily accessible form.</s>'),('b','i','l',2,2,4,'2021c','2021c','2021c','2021c','en','(c) the types of maintenance service offered;','(c) the \'\'\'\'\'subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\'','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the \'\'\'\'\'subscriber\'s options as to whether or not to include his or her personal data in a directory, and the data concerned;\'\'\'\'\''),('b','i','l',2,2,4,'2021g','2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article 34;'),('b','i','l',2,2,4,'2021e1',NULL,'2021e1','2021e1','en','','\'\'\'\'\'- any charges related to portability of numbers and other identifiers; and\'\'\'\'\'','\'\'\'\'\'- any charges related to portability of numbers and other identifiers,\'\'\'\'\''),('b','i','l',2,2,4,'205','205',NULL,NULL,'en','5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>','<s>5. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services and/or networks, subscribers are clearly informed in advance of the conclusion of a contract and regularly thereafter of any limitations imposed by the provider on their ability to access or distribute lawful content or run any lawful applications and services of their choice.</s>'),('b','i','l',0,2,4,'22','22','22','22','en','Article 22 − Quality of service','Article 22 − Quality of service','Article 22 − Quality of service'),('b','i','l',2,2,4,'212','212','212','212','en','2. Member States shall ensure that undertakings providing public electronic communications networks and/or services publish comparable, adequate and up-to-date information on applicable prices and tariffs in respect of access and use of their services provided to consumers. Such information shall be published in an easily accessible form.','2. Member States shall ensure that undertakings providing \'\'\'\'\'connection to a \'\'\'\'\'public electronic communications \'\'\'\'\'network \'\'\'\'\'and/or \'\'\'\'\'electronic communications \'\'\'\'\'services publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date information on applicable prices and \'\'\'\'\'tariffs, any charges due on termination of a contract and information on standard terms and conditions, \'\'\'\'\'in respect of access and use of their services provided to \'\'\'\'\'end-users and consumers in accordance with Annex II. \'\'\'\'\'Such information shall be published in \'\'\'\'\'a clear, comprehensive and \'\'\'\'\'easily accessible \'\'\'\'\'form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>public </s>electronic communications networks and/or services \'\'\'\'\'to \'\'\'\'\'publish \'\'\'\'\'transparent, \'\'\'\'\'comparable, adequate and up-to-date \'\'\'\'\'information, as set out in Annex II, \'\'\'\'\'on applicable prices and tariffs \'\'\'\'\'and standard terms and conditions \'\'\'\'\'in respect of access \'\'\'\'\'to, \'\'\'\'\'and use \'\'\'\'\'of, \'\'\'\'\'services provided \'\'\'\'\'by them \'\'\'\'\'to \'\'\'\'\'end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such \'\'\'\'\'information \'\'\'\'\'is \'\'\'\'\'published \'\'\'\'\'to ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('b','i','l',2,2,4,'344','344','344','344','en','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.'),('b','i','l',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','en','','\'\'\'\'\'(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.\'\'\'\'\'','\'\'\'\'\'(b) the means of protection against risks to personal security, privacy and personal data when using electronic communications services.\'\'\'\'\''),('b','i','l',2,2,4,'3412','3412','3412',NULL,'en','Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.','Member States shall ensure that \'\'\'\'\'the \'\'\'\'\'bodies in charge of dealing with such \'\'\'\'\'disputes, which can be single points of contact, \'\'\'\'\'provide relevant information for statistical purposes to the Commission and the \'\'\'\'\'authorities.\'\'\'\'\'','<s>Member States shall ensure that bodies in charge of dealing with such disputes provide relevant information for statistical purposes to the Commission and the Authority.</s>'),('b','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'en','','\'\'\'\'\'(bb) Protection software \'\'\'\'\'',''),('b','i','l',2,2,4,'2822','2822','2822',NULL,'en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('b','i','l',2,2,4,'2141a',NULL,'2141a','2141a','en','','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided prior to connecting the call;\'\'\'\'\'','\'\'\'\'\'(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services, national regulatory authorities may require such information to be provided immediately prior to connecting the call;\'\'\'\'\''),('b','i','l',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','en','','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related right, and their consequences; and\'\'\'\'\'','\'\'\'\'\'(a) the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, particularly where it may prejudice respect for the rights and freedoms of others, including infringements of copyright and related rights, and their legal consequences; and\'\'\'\'\''),('b','i','l',2,2,4,'332','332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('b','i','l',2,2,4,'213','213','213','213','en','3. National regulatory authorities shall encourage the provision of information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques available, when these are not available on the market. Third parties shall have a right to use without charge the tariffs published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','3. National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities make such guides or techniques <s>available, when these are not </s>available \'\'\'\'\'themselves or through third parties, free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of \'\'\'\'\'comparable \'\'\'\'\'information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that national regulatory authorities \'\'\'\'\'may \'\'\'\'\'make such guides or techniques available, \'\'\'\'\'in particular where they \'\'\'\'\'are not \'\'\'\'\'available, \'\'\'\'\'on the \'\'\'\'\'market free of charge or at a reasonable price. \'\'\'\'\'Third parties shall have a right to \'\'\'\'\'use, free of charge, \'\'\'\'\'the \'\'\'\'\'information \'\'\'\'\'published by undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'for the purposes of selling or making available such <s>interactive </s>guides or <s>similar </s>techniques.'),('b','i','l',2,2,4,'2021e2',NULL,'2021e2','2021e2','en','','\'\'\'\'\'- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;\'\'\'\'\'','\'\'\'\'\'- any charges due on termination of the contract, including cost recovery with respect to terminal equipment;\'\'\'\'\''),('b','i','l',2,2,4,'2821','2821','2821',NULL,'en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission \'\'\'\'\'may \'\'\'\'\'adopt technical implementing measures. \'\'\'\'\'Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'37(2).\'\'\'\'\'','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may, having consulted the Authority, adopt technical implementing measures. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','l',0,2,4,'34','34','34','34','en','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution'),('b','i','l',2,2,4,'2021b2',NULL,'2021b2','2021b2','en','','\'\'\'\'\'- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,\'\'\'\'\'','\'\'\'\'\'- information on the provider\'s traffic management policies,\'\'\'\'\''),('b','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'en','','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\'',''),('b','i','l',2,2,4,'216','216',NULL,NULL,'en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('b','i','l',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','en','','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;\'\'\'\'\'','\'\'\'\'\'(e) taking due account of the variety of conditions relating to competition and consumers that exist in the various geographic areas within a Member State;\'\'\'\'\''),('b','i','l',2,1,3,'0941','0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands open to electronic communications. The Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic \'\'\'\'\'communications services in accordance with their national frequency allocation plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and \'\'\'\'\'non discriminatory \'\'\'\'\'restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, available \'\'\'\'\'for <s>proportionate and non-discriminatory restrictions to the types of </s>electronic communications services \'\'\'\'\'in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','i','l',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','en','','\'\'\'\'\'(a) promoting regulatory predictability through the continuity of remedies over several market reviews as appropriate;\'\'\'\'\'','\'\'\'\'\'(a) promoting regulatory predictability;\'\'\'\'\''),('b','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','en','','','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'en','(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;','(a) \'\'\'\'\'identify \'\'\'\'\'the bands for which usage rights may be transferred or leased between undertakings;','<s>(a) harmonise the identification of the bands for which usage rights may be transferred or leased between undertakings;</s>'),('b','i','l',2,1,3,'084@A',NULL,'084@A','084@A','en','','\'\'\'\'\'4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\'','\'\'\'\'\'5. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:\'\'\'\'\''),('b','i','l',2,1,3,'0931','0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall ensure that all types of radio network or wireless access technology may be used in the radio frequency bands open to electronic communications services.','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States \'\'\'\'\'shall, \'\'\'\'\'ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency bands \'\'\'\'\'available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\'','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of <s>radio network or wireless access </s>technology \'\'\'\'\'used for electronic communications services \'\'\'\'\'may be used in the radio frequency \'\'\'\'\'bands, available for \'\'\'\'\'electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('b','i','l',2,1,3,'0841b','084b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('b','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'en','(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;','(b) harmonise the conditions attached to such \'\'\'\'\'rights;\'\'\'\'\'','<s>(b) harmonise the conditions attached to such rights and the conditions, procedures, limits, restrictions, withdrawals and transitional rules applicable to such transfers or leases;</s>'),('b','i','l',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','en','','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;\'\'\'\'\'','\'\'\'\'\'(c) safeguarding competition to the benefit of consumers and promoting, where appropriate, infrastructure-based competition;\'\'\'\'\''),('b','i','l',2,1,3,'082','082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('b','i','l',2,1,3,'083b','083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('b','i','l',2,1,3,'0841','084','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('b','i','l',2,1,3,'0841d','084d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('b','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'en','In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:','In order to contribute to the development of the internal market, for the achievement of the principles of \'\'\'\'\'Articles 8b, 9, 9a and 9b, \'\'\'\'\'the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:','<s>In order to contribute to the development of the internal market, for the achievement of the principles of this Article, the Commission may adopt appropriate implementing measures to:</s>'),('b','i','l',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'en','(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.','(d) \'\'\'\'\'identify the bands \'\'\'\'\'to \'\'\'\'\'which \'\'\'\'\'the principle of \'\'\'\'\'service neutrality applies.\'\'\'\'\'','<s>(d) create an exception to the principle of services or technology neutrality, as well as to harmonise the scope and nature of any exceptions to these principles in accordance with Article 9(3) and (4) other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism.</s>'),('b','i','l',2,1,3,'0812','0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('b','i','l',2,1,3,'084@Af',NULL,'084@Af','084@Af','en','','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.\'\'\'\'\'','\'\'\'\'\'(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition and relaxing or lifting such obligations as soon as such competition exists.\'\'\'\'\''),('b','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('b','i','l',2,1,3,'0841g','084g','0841g',NULL,'en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their \'\'\'\'\'choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).\'\'\'\'\'','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice.</s>'),('b','i','l',2,1,3,'0932c','0932c','0932c','0932c','en','(c) ensure maximisation of radio frequencies sharing where the use of frequencies is subject to a general authorisation, or','(c) ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\'','\'\'\'\'\'(d) \'\'\'\'\'ensure maximisation of radio \'\'\'\'\'frequency sharing,\'\'\'\'\''),('b','i','l',2,1,3,'095','095','095','095','en','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and 4.','5. Member States shall regularly review the necessity of the restrictions \'\'\'\'\'and measures \'\'\'\'\'referred to in paragraphs 3 and \'\'\'\'\'4 and shall make the results of these reviews public.\'\'\'\'\'','5. Member States shall regularly review the necessity of the restrictions referred to in paragraphs 3 and \'\'\'\'\'4, and shall make the results of these reviews public.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'en','','\'\'\'\'\'(-a) apply the radio spectrum action programme established pursuant to Article 8b(4);\'\'\'\'\'',''),('b','i','l',2,1,3,'0942b',NULL,NULL,'0942b','en','','','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('b','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','en','','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\'','\'\'\'\'\'(e) safeguard efficient use of spectrum, or\'\'\'\'\''),('b','i','l',2,1,3,'0943','0943','0943','0943','en','A restriction which prohibits the provision of any other service in a specific band may only be provided for where justified by the need to protect safety of life services.','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life services.','A \'\'\'\'\'measure \'\'\'\'\'which prohibits the provision of any other \'\'\'\'\'electronic communications \'\'\'\'\'service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member States may also extend such a measure in order to fulfil other general interest objectives.\'\'\'\'\''),('b','i','l',2,1,3,'083a','083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('b','i','l',2,1,3,'0813','0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('b','i','l',2,1,3,'0962',NULL,NULL,'0962','en','','','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.\'\'\'\'\''),('b','i','l',2,1,3,'091','091','091','091','en','1. Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non-discriminatory and proportionate criteria.','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communications \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Articles 8 and 8b. \'\'\'\'\'They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, \'\'\'\'\'non discriminatory \'\'\'\'\'and proportionate \'\'\'\'\'criteria. In so doing, they shall act in accordance with international agreements and may take public policy considerations into account.\'\'\'\'\'','1. \'\'\'\'\'Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, \'\'\'\'\'Member States shall ensure the effective management of radio frequencies for electronic communication services in their territory in accordance with Article 8. They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, non-discriminatory and proportionate \'\'\'\'\'criteria. In doing so, they shall respect relevant international agreements and may take public policy considerations into account.\'\'\'\'\''),('b','i','l',2,1,3,'082b','082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of content;','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of \'\'\'\'\'and access to content and services across all networks;\'\'\'\'\'','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('b','i','l',2,1,3,'0841a','084a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('b','i','l',2,1,3,'083c','083c',NULL,NULL,'en','(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>','<s>(c) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;</s>'),('b','i','l',2,1,3,'0942','0942','0942','0942','en','Restrictions that require a service to be provided in a specific band shall be justified in order to ensure the fulfilment of a general interest objective in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as defined in national legislation in conformity with Community law, the promotion of cultural and linguistic diversity and media pluralism.','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective \'\'\'\'\'as defined \'\'\'\'\'in \'\'\'\'\'national legislation in \'\'\'\'\'conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio \'\'\'\'\'frequencies or \'\'\'\'\'the promotion of \'\'\'\'\'cultural and media policy objectives such as \'\'\'\'\'cultural and linguistic diversity and media pluralism.','\'\'\'\'\'Measures \'\'\'\'\'that require \'\'\'\'\'an electronic communications \'\'\'\'\'service to be provided in a specific band \'\'\'\'\'available for electronic communications services \'\'\'\'\'shall be justified in order to ensure the fulfilment of a general interest objective <s>in conformity with Community law, such </s>as <s>safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies, or, as </s>defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, \'\'\'\'\'such as, \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('b','i','l',2,1,3,'0932b','0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,'),('b','i','l',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','en','','\'\'\'\'\'(d) promoting market driven investment and innovation in new and enhanced infrastructures including by encouraging sharing of investment and by ensuring appropriate sharing of risk between investors and those undertakings enjoying access to the new facilities;\'\'\'\'\'','\'\'\'\'\'(d) promoting efficient investment and innovation in new and enhanced infrastructures, including by taking into account investment risks;\'\'\'\'\''),('b','i','l',2,1,3,'0841c','084c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('b','i','l',2,1,3,'092','092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in \'\'\'\'\'pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in \'\'\'\'\'accordance with \'\'\'\'\'Articles 8b and 9c of this Directive and \'\'\'\'\'Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and \'\'\'\'\'in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act \'\'\'\'\'in accordance with Decision No 676/2002/EC (Radio Spectrum Decision).'),('b','i','l',2,1,3,'083d','083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('b','i','l',2,1,3,'0932d','0932d','0932d','0932d','en','(d) comply with a restriction in accordance with paragraph 4 below.','(d) \'\'\'\'\'fulfil \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\'','\'\'\'\'\'(f) ensure the fulfilment of \'\'\'\'\'a \'\'\'\'\'general interest objective \'\'\'\'\'in accordance with paragraph \'\'\'\'\'4.\'\'\'\'\''),('b','i','l',2,1,3,'0942c',NULL,NULL,'0942c','en','','','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('b','i','l',2,1,3,'0841e','084e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('b','i','l',2,1,3,'082a','082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\'','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('b','i','l',2,1,3,'0932','0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of <s>radio network or wireless access </s>technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of radio network or wireless access technology used \'\'\'\'\'for electronic communications services \'\'\'\'\'where this is necessary to:'),('b','i','l',2,1,3,'097',NULL,NULL,'097','en','','','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('b','i','l',2,1,3,'082c','082c','082c',NULL,'en','(c) encouraging efficient investment in infrastructure, and promoting innovation; and','(c) encouraging \'\'\'\'\'and facilitating \'\'\'\'\'efficient \'\'\'\'\'market-driven \'\'\'\'\'investment in infrastructure, and promoting innovation; and','<s>(c) encouraging efficient investment in infrastructure, and promoting innovation; and</s>'),('b','i','l',2,1,3,'0932a','0932a','0932a','0932a','en','(a) avoid harmful interference,','(a) avoid \'\'\'\'\'the possibility of \'\'\'\'\'harmful interference,','(a) avoid harmful interference,'),('b','i','l',0,1,3,'08','08','08','08','en','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles'),('b','i','l',0,1,3,'09@C','09@C','09@C',NULL,'en','Article 9c − Radio Frequency Management Harmonisation Measures','Article 9c − Radio Frequency Management Harmonisation Measures','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('b','i','l',2,1,3,'0942d',NULL,NULL,'0942d','en','','','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('b','i','l',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'en','','\'\'\'\'\'(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.\'\'\'\'\'',''),('b','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'en','(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>','<s>(c) harmonise the specific measures to ensure fair competition where individual rights are transferred;</s>'),('b','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'en','These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].','These \'\'\'\'\'measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article \'\'\'\'\'22(3).\'\'\'\'\'','<s>These measures designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 22(4). In the implementation of the provisions of this paragraph, the Commission may be assisted by the Authority in accordance with Article 10 Regulation [.../EC].</s>'),('b','i','l',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','en','','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\'','\'\'\'\'\'(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;\'\'\'\'\''),('b','i','l',2,1,3,'083','083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('b','i','l',2,1,3,'082d','082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('b','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','en','','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\'','\'\'\'\'\'(c) ensure technical quality of service,\'\'\'\'\''),('b','i','l',2,1,3,'0961','096','096','0961','en','6. Paragraphs 3 and 4 shall apply to allocation and assignment of radio frequencies after 31 December 2009.','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'the \'\'\'\'\'allocation and assignment of radio frequencies \'\'\'\'\'from ... (The date of transposition of this Directive.).\'\'\'\'\'','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted \'\'\'\'\'after \'\'\'\'\'...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('b','i','l',2,1,3,'0811','0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('b','i','l',2,1,3,'0942a',NULL,NULL,'0942a','en','','','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('b','i','l',2,1,3,'0841f','084f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('b','i','l',0,1,3,'09','09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services'),('b','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('b','i','l',3,1,2,'A1A','A1A',NULL,'A1A','en','A. Conditions which may be attached to a general authorisation','<s>A. Conditions which may be attached to a general authorisation</s>','A. Conditions which may be attached to a general authorisation'),('b','i','l',2,2,5,'022','022','022','022','en','The following definitions shall also apply:','The following definitions shall also apply:','The following definitions shall also apply:'),('b','i','l',2,2,5,'022h','022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('b','i','l',2,2,5,'066@A',NULL,'066@A','066@A','en','','\'\'\'\'\'6a. Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4 (c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public or private electronic communications network, an information society service or related terminal and electronic communication equipment, except where such interests are overridden by the interests for the fundamental rights and freedoms of the data subject. Such processing must be restricted to that which is strictly necessary for the purposes of such security activity.\'\'\'\'\'','\'\'\'\'\'7. Traffic data may be processed to the extent strictly necessary to ensure network and information security, as defined by Article 4(c) of Regulation (EC) No 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.).\'\'\'\'\''),('b','i','l',2,2,5,'04411','0441','04411',NULL,'en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.','4. In order to ensure consistency in implementation of the measures referred to in paragraphs \'\'\'\'\'1 to 3b, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European <s>Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European </s>Data Protection Supervisor, \'\'\'\'\'relevant stakeholders and ENISA, recommend \'\'\'\'\'technical implementing measures concerning inter alia the \'\'\'\'\'measures set out in paragraph 1a and the \'\'\'\'\'circumstances, format and procedures applicable to information and notification requirements referred to in \'\'\'\'\'paragraphs 3a and 3b.\'\'\'\'\'','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1, 2 and 3, the Commission may, following consultation with the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), and the European Data Protection Supervisor, adopt technical implementing measures concerning inter alia the circumstances, format and procedures applicable to information and notification requirements referred to in this Article.</s>'),('b','i','l',2,2,5,'022i',NULL,NULL,'022i','en','','','\'\'\'\'\'(h) “personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of a publicly available electronic communications service in the Community.\'\'\'\'\''),('b','i','l',2,2,5,'151@A',NULL,NULL,'151@A','en','','','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('b','i','l',0,2,5,'02','02','02','02','en','Article 2 − Definitions','Article 2 − Definitions','Article 2 − Definitions'),('b','i','l',2,2,5,'041','041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('b','i','l',2,2,5,'052','052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('b','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'en','','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\'',''),('b','i','l',0,2,5,'18','18','18',NULL,'en','Article 18 − Review','Article 18 − Review','<s>Article 18 − Review</s>'),('b','i','l',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'en','','\'\'\'\'\'(27a) IP addresses are essential to the working of the internet. They identify network participating devices, such as computers or mobile smart devices by a number. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving, questions have arisen about their use as personal data in certain circumstances. The Commission should therefore conduct a study regarding IP addresses and their use and present such proposals as may be appropriate.\'\'\'\'\'',''),('b','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','\'\'\'\'\'(54) \'\'\'\'\'The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including \'\'\'\'\'powers \'\'\'\'\'to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('b','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'en','','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'en','','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\'',''),('b','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'en','','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'en','','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\'',''),('b','i','l',2,2,5,'022g','022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('b','i','l',2,2,5,'041@A',NULL,'041@A',NULL,'en','','\'\'\'\'\'1a. Without prejudice to the provisions of Directive 95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), these measures shall include:\'\'\'\'\'',''),('b','i','l',2,2,5,'151','151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('b','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','en','','','\'\'\'\'\'(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('b','i','l',2,2,5,'051','051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('b','i','l',2,2,5,'152','152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('b','i','l',2,2,5,'063','063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her \'\'\'\'\'prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her prior \'\'\'\'\'consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('b','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','en','','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\'','\'\'\'\'\'4. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances in which notification of personal data breaches by providers of a publicly available electronic communications service is necessary, the format applicable to such notification and the manner in which the notification is to be made.\'\'\'\'\''),('b','i','l',2,2,5,'142','142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('b','i','l',2,2,5,'0442','0442','0442',NULL,'en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('b','i','l',1,2,5,'03:28','03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that the fundamental rights of individuals, in particular the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'the fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','\'\'\'\'\'(44) \'\'\'\'\'Technological progress allows the development of new applications based on devices for data collection and identification, which \'\'\'\'\'could \'\'\'\'\'be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified \'\'\'\'\'tags \'\'\'\'\'which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social \'\'\'\'\'benefit \'\'\'\'\'and thus make a powerful contribution to the internal \'\'\'\'\'market, \'\'\'\'\'if their use is acceptable to citizens. To achieve \'\'\'\'\'this aim, \'\'\'\'\'it is necessary to ensure that \'\'\'\'\'all \'\'\'\'\'fundamental rights of individuals, \'\'\'\'\'including \'\'\'\'\'the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications), \'\'\'\'\'including those on security, traffic and location data and on confidentiality, should apply.'),('b','i','l',1,2,5,'043:29','043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, subscribers concerned by such security incidents should be notified without delay and informed in order to be able to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users affected.','(29) A breach of security resulting in the loss or compromising personal data of \'\'\'\'\'a \'\'\'\'\'subscriber \'\'\'\'\'or individual \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial \'\'\'\'\'harm to users. \'\'\'\'\'Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified \'\'\'\'\'by the relevant service provider of every security breach \'\'\'\'\'without \'\'\'\'\'delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue \'\'\'\'\'delay \'\'\'\'\'to the persons affected by the breach, as appropriate. Furthermore, \'\'\'\'\'and <s>informed </s>in \'\'\'\'\'cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorized access \'\'\'\'\'to \'\'\'\'\'the content of e-mails, access \'\'\'\'\'to \'\'\'\'\'credit card records, etc.), \'\'\'\'\'the \'\'\'\'\'relevant service providers should, in addition to the competent national authorities, immediately notify affected users directly. Finally, providers should annually notify affected users of all breaches of security under this Directive that occurred during the relevant time period. \'\'\'\'\'The notification \'\'\'\'\'to the national authorities and to users \'\'\'\'\'should include information about measures taken by the provider to address the breach, as well as recommendations for \'\'\'\'\'the protection of \'\'\'\'\'the users affected.','\'\'\'\'\'(47) \'\'\'\'\'A breach of security resulting in the loss or compromising \'\'\'\'\'of \'\'\'\'\'personal data of an individual subscriber may, if not addressed in an adequate and timely manner, result in substantial economic loss and social harm, including identity fraud. Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that such a breach has occurred, it should assess the risks associated with it, e.g. by establishing the type of data affected by the breach (including their sensitivity, context and the security measures in place), the cause and extent of the breach, the number of \'\'\'\'\'subscribers \'\'\'\'\'affected and the possible harm for subscribers as a result of the breach (e.g. identity theft, financial loss, loss of business or employment opportunities or physical harm). The subscribers \'\'\'\'\'concerned by <s>such </s>security incidents \'\'\'\'\'that could result in a serious risk to their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) \'\'\'\'\'should be notified without delay <s>and informed </s>in order to \'\'\'\'\'allow them \'\'\'\'\'to take the necessary precautions. The notification should include information about measures taken by the provider to address the breach, as well as recommendations for the users \'\'\'\'\'affected. Notification of a security breach to a subscriber should not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.\'\'\'\'\''),('b','i','l',2,2,5,'062','062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('b','i','l',2,2,5,'022f','022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('b','i','l',2,2,5,'0432',NULL,'0432','0432','en','','\'\'\'\'\'The provider of publicly available electronic communications services, as well as any undertaking operating on the Internet and providing services to consumers, which is the data controller and the provider of information society services, shall notify their users beforehand to avoid imminent and direct danger to the rights and interests of consumers.\'\'\'\'\'','\'\'\'\'\'When the personal data breach represents a serious risk for the subscriber\'s privacy, the provider of publicly available electronic communications services shall notify the competent national authority and the subscriber of the breach without undue delay.\'\'\'\'\'');
INSERT INTO `tp_three_texts` VALUES ('b','i','l',2,2,5,'021','021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('b','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that \'\'\'\'\'the competent \'\'\'\'\'national \'\'\'\'\'authority and, where relevant, other national bodies \'\'\'\'\'have all \'\'\'\'\'necessary \'\'\'\'\'investigative powers and \'\'\'\'\'resources, \'\'\'\'\'including the \'\'\'\'\'power \'\'\'\'\'to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('b','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'en','','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\'',''),('b','i','l',0,2,5,'15','15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC'),('b','i','l',2,2,5,'153','153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('b','i','l',2,2,5,'042','042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('b','i','l',2,2,5,'022d','022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('b','i','l',2,2,5,'061','061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 7 \'\'\'\'\'of this Article and Article 15(1).'),('b','i','l',2,2,5,'151@B',NULL,'151@B',NULL,'en','','\'\'\'\'\'1b. Providers of publicly available communications services and providers of information society services shall notify the independent data protection authorities, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the independent data protection authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.\'\'\'\'\'',''),('b','i','l',0,2,5,'15@A','15@A','15@A','15@A','en','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement'),('b','i','l',0,2,5,'05','05','05','05','en','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications'),('b','i','l',0,2,5,'04','04','04','04','en','Article 4 − Security of processing','Article 4 − Security of processing','Article 4 − Security of processing'),('b','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'en','','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\'',''),('b','i','l',2,2,5,'141','141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('b','i','l',0,2,5,'06','06','06','06','en','Article 6 − Traffic data','Article 6 − Traffic data','Article 6 − Traffic data'),('b','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('b','i','l',2,2,5,'022c','022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('b','i','l',2,2,5,'022e','022e','022e',NULL,'en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','<s>(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;</s>'),('b','i','l',2,2,5,'053','053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, and is offered the right to refuse such \'\'\'\'\'processing and is offered the right to refuse such processing by <s>the </s>data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or <s>gaining </s>access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('b','i','l',0,2,5,'14','14','14','14','en','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation'),('b','i','l',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'en','','\'\'\'\'\'(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy and the right to confidentiality and security of information technology systems, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.\'\'\'\'\'',''),('b','i','l',2,2,5,'044',NULL,NULL,'044','en','','','\'\'\'\'\'5. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 4 the Commission may, following consultation with the European Network and Information Security Agency (ENISA), the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning, inter alia, the circumstances, format and procedures applicable to the information and notification requirements referred to in this Article.\'\'\'\'\''),('b','i','l',2,2,5,'0433',NULL,'0433','0433','en','','\'\'\'\'\'Notification of a security breach to a subscriber or individual shall not be required if the provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorized to access the data.\'\'\'\'\'','\'\'\'\'\'The notification to the subscriber shall at least describe the nature of the personal data breach and the contact points where more information can be obtained, and shall recommend measures to mitigate the possible negative effects of the personal data breach. The notification to the competent national authority shall, in addition, describe the consequences of, and the measures proposed or taken by the provider to address, the personal data breach.\'\'\'\'\''),('b','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time-limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on \'\'\'\'\'penalties, including penal sanctions where appropriate, \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the \'\'\'\'\'[time limit \'\'\'\'\'for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on penalties applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by \'\'\'\'\'...(The date referred to in Article 4(1).), \'\'\'\'\'and shall notify it without delay of any subsequent amendment affecting them.'),('b','i','l',2,2,5,'064','064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('b','i','l',2,2,5,'022b','022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('b','i','l',2,2,5,'181','181','181',NULL,'en','The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.','\'\'\'\'\'By ... (Two years from the date of entry into force of this Directive.), the \'\'\'\'\'Commission shall submit to the European Parliament and the Council, \'\'\'\'\'having consulted \'\'\'\'\'the <s>date referred to in </s>Article \'\'\'\'\'29 Working Party and the European Data Protection Supervisor, \'\'\'\'\'a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, \'\'\'\'\'breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, \'\'\'\'\'taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the \'\'\'\'\'sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, \'\'\'\'\'and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.','<s>The Commission shall submit to the European Parliament and the Council, not later than three years after the date referred to in Article 17(1), a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('b','i','l',2,2,5,'041@A2',NULL,'041@A2',NULL,'en','','\'\'\'\'\'- appropriate technical and organisational measures to protect the network and services against accidental, unlawful or unauthorised usage or interference with or hindering of their functioning or availability;\'\'\'\'\'',''),('b','i','l',2,2,5,'143','143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications (OJ L 36, 7.2.1987, p. 31. Decision as last amended by the 1994 Act of Accession.).','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect \'\'\'\'\'the \'\'\'\'\'principle \'\'\'\'\'of \'\'\'\'\'technology neutrality.\'\'\'\'\'','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications.\'\'\'\'\''),('b','i','l',2,2,5,'065','065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('b','i','l',2,2,5,'041@B',NULL,'041@B',NULL,'en','','\'\'\'\'\'1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and information society services and to issue recommendations about best practices and performance indicators concerning the level of security which these measures should achieve.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A1',NULL,'041@A1',NULL,'en','','\'\'\'\'\'- appropriate technical and organisational measures to ensure that personal data can be accessed only by authorised personnel for legally authorised purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\'',''),('b','i','l',2,2,5,'022a','022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('b','i','l',2,2,5,'0431','043','0431','0431','en','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications services shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the national regulatory authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.','3. In case of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community, the provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the <s>subscriber concerned and the </s>national regulatory authority \'\'\'\'\'or the competent authority according to the individual law \'\'\'\'\'of \'\'\'\'\'the Member State of \'\'\'\'\'such a breach. The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and recommend measures to mitigate its possible negative effects. The notification to the \'\'\'\'\'competent \'\'\'\'\'authority shall, in addition, describe the consequences of and the measures taken by the provider to address the breach.','3. In \'\'\'\'\'the \'\'\'\'\'case of a <s>breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to </s>personal data \'\'\'\'\'breach, \'\'\'\'\'the <s>provision of publicly available communications services in the Community, the </s>provider of publicly available electronic communications services <s>shall, without undue delay, notify the subscriber concerned and the national regulatory authority of such a breach. The notification to the subscriber </s>shall \'\'\'\'\'assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data breach, evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether it is necessary \'\'\'\'\'to \'\'\'\'\'notify the personal data breach \'\'\'\'\'to the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority <s>shall, in addition, describe the consequences of </s>and \'\'\'\'\'subscriber concerned, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 4.\'\'\'\'\''),('b','i','l',2,2,5,'066','066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('b','i','l',2,2,5,'041@A3',NULL,'041@A3',NULL,'en','','\'\'\'\'\'- a security policy with respect to the processing of personal data;\'\'\'\'\'',''),('b','i','l',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','en','','\'\'\'\'\'(26b) The processing of traffic data for network and information security purposes, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data will enable the processing of such data for the legitimate interest of the data controller for the purpose of preventing unauthorized access and malicious code distribution, stopping the denial of service attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\'','\'\'\'\'\'(41) The processing of traffic data to the extent strictly necessary for the purposes of the detection, location and elimination of faults and malfunctions of network and information security, ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, will help prevent unauthorised access and malicious code distribution, \"denial of service\" attacks and damage to computer and electronic communication systems.\'\'\'\'\''),('b','i','l',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'en','','\'\'\'\'\'(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.\'\'\'\'\'',''),('b','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Authority and the relevant regulatory authorities.','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.','4. In order to ensure effective cross-border \'\'\'\'\'cooperation \'\'\'\'\'in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the \'\'\'\'\'Article 29 Working Party \'\'\'\'\'and the relevant regulatory authorities.'),('b','i','l',2,2,5,'04412',NULL,'04412',NULL,'en','','\'\'\'\'\'The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'en','','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\'',''),('j','i','l',2,1,1,'093','093','093','093','en','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.','3. National regulatory authorities may specify the precise information to be made available, the level of detail required and the manner of publication.'),('j','i','l',2,1,1,'092','092','092','092','en','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.','2. In particular where an operator has obligations of non-discrimination, national regulatory authorities may require that operator to publish a reference offer, which shall be sufficiently unbundled to ensure that undertakings are not required to pay for facilities which are not necessary for the service requested, giving a description of the relevant offerings broken down into components according to market needs, and the associated terms and conditions including prices. The national regulatory authority shall, inter alia, be able to impose changes to reference offers to give effect to obligations imposed under this Directive.'),('j','i','l',2,1,1,'1221c','1221c','1221c','1221c','en','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, when imposing pricing obligations pursuant to Article 13;','(c) the initial investment by the facility owner, bearing in mind any public investment made and the risks involved in making the investment, \'\'\'\'\'including an appropriate risk-sharing among those undertakings enjoying access \'\'\'\'\'to \'\'\'\'\'these new facilities;\'\'\'\'\'','(c) the initial investment by the facility owner, bearing in mind <s>any public investment made and </s>the risks involved in making the \'\'\'\'\'investment;\'\'\'\'\''),('j','i','l',2,1,1,'1221f','1221f','1221f','1221f','en','(f) the provision of pan-European services.','(f) the provision of pan-European services.','(f) the provision of pan-European services.'),('j','i','l',2,1,1,'1212j','1212j','1212j','1212j','en','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence capability.','(j) to provide access to associated services such as identity, location and presence \'\'\'\'\'service.\'\'\'\'\''),('j','i','l',2,1,1,'1212i','1212i','1212i','1212i','en','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;','(i) to interconnect networks or network facilities;'),('j','i','l',2,1,1,'1212d','1212d','1212d','1212d','en','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;','(d) to provide specified services on a wholesale basis for resale by third parties;'),('j','i','l',2,1,1,'1221','1221','1221','1221','en','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering whether to impose the obligations referred in paragraph 1, and in particular when assessing whether such obligations would be proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:','2. When national regulatory authorities are considering <s>whether to impose </s>the obligations referred in paragraph 1, and in particular when assessing \'\'\'\'\'how \'\'\'\'\'such obligations would be \'\'\'\'\'imposed \'\'\'\'\'proportionate to the objectives set out in Article 8 of Directive 2002/21/EC (Framework Directive), they shall take account in particular of the following factors:'),('j','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'en','','\'\'\'\'\'(fa) to provide third parties with a reference offer for the granting of access to ducts; \'\'\'\'\'',''),('j','i','l',2,1,1,'123','123','123','123','en','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).','3. When imposing obligations on an operator to provide access in accordance with the provisions of this Article, national regulatory authorities may lay down technical or operational conditions to be met by the provider and/or beneficiaries of such access where necessary to ensure normal operation of the network. Obligations to follow specific technical standards or specifications shall be in compliance with the standards and specifications laid down in accordance with Article 17 of Directive 2002/21/EC (Framework Directive).'),('j','i','l',2,1,1,'1221b','1221b','1221b','1221b','en','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;','(b) the feasibility of providing the access proposed, in relation to the capacity available;'),('j','i','l',2,1,1,'1212f','1212f','1212f','1212f','en','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;','(f) to provide co-location or other forms of facility sharing, including the sharing of ducts, buildings or entry to buildings, antennae towers and other supporting constructions, masts, manholes, cabinets and other network elements which are not active;','(f) to provide co-location or other forms of \'\'\'\'\'associated \'\'\'\'\'facility sharing, including the sharing of ducts, buildings or entry to buildings, \'\'\'\'\'antennae, \'\'\'\'\'towers and other supporting constructions, \'\'\'\'\'conduits, \'\'\'\'\'masts, \'\'\'\'\'manholes \'\'\'\'\'and \'\'\'\'\'cabinets;\'\'\'\'\''),('j','i','l',2,1,1,'094','094','094','094','en','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has been found, in accordance with Article 14 of Directive 2002/21/EC (Framework Directive), to have significant market power in a relevant market relating to local access at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.','4. Notwithstanding paragraph 3, where an operator has \'\'\'\'\'obligations under \'\'\'\'\'Article \'\'\'\'\'12 concerning wholesale network infrastructure access, including unbundled access \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'local \'\'\'\'\'loop \'\'\'\'\'at a fixed location, national regulatory authorities shall ensure the publication of a reference offer containing at least the elements set out in Annex II.'),('j','i','l',2,1,1,'1221e','1221e','1221e','1221e','en','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;','(e) where appropriate, any relevant intellectual property rights;'),('j','i','l',2,1,1,'095','095','095','095','en','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). In implementing the provisions of this paragraph, the Commission may be assisted by the Authority.','5. The Commission may adopt the necessary amendments to Annex II in order to adapt it to technological and market developments. The measures, designed to amend non-essential elements of this Directive, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14(3). <s>On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14(4). </s>In implementing the provisions of this paragraph, the Commission may be assisted by \'\'\'\'\'GERT.\'\'\'\'\''),('j','i','l',2,1,1,'1221a','1221a','1221a','1221a','en','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection and access involved, including the viability of other upstream access products such as access to ducts;','(a) the technical and economic viability of using or installing competing facilities, in the light of the rate of market development, taking into account the nature and type of interconnection \'\'\'\'\'and/or \'\'\'\'\'access involved, including the viability of other upstream access products such as access to ducts;'),('j','i','l',2,1,1,'1212a','1212a','1212a','1212a','en','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including unbundled access to the local loop;','(a) to give third parties access to specified network elements and/or facilities, including \'\'\'\'\'access to network elements which are not active and/or \'\'\'\'\'unbundled access to the local \'\'\'\'\'loop, to inter alia allow carrier selection and/or pre-selection and/or subscriber line resale offer;\'\'\'\'\''),('j','i','l',2,1,1,'1221d','1221d','1221d','1221d','en','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition','(d) the need to safeguard competition in the long term, in particular infrastructure-based competition','(d) the need to safeguard competition in the long term, \'\'\'\'\'including through economically efficient \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','i','l',2,1,1,'1212g','1212g','1212g','1212g','en','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;','(g) to provide specified services needed to ensure interoperability of end-to-end services to users, including facilities for intelligent network services or roaming on mobile networks;'),('j','i','l',0,1,1,'12','12','12','12','en','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities','Article 12 − Obligations of access to, and use of, specific network facilities'),('j','i','l',2,1,1,'1213','1213','1213','1213','en','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.','National regulatory authorities may attach to those obligations conditions covering fairness, reasonableness and timeliness.'),('j','i','l',2,1,1,'1211','1211','1211','1211','en','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.','1. A national regulatory authority may, in accordance with the provisions of Article 8, impose obligations on operators to meet reasonable requests for access to, and use of, specific network elements and associated facilities, inter alia in situations where the national regulatory authority considers that denial of access or unreasonable terms and conditions having a similar effect would hinder the emergence of a sustainable competitive market at the retail level, or would not be in the end-user\'s interest.'),('j','i','l',2,1,1,'1212b','1212b','1212b','1212b','en','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;','(b) to negotiate in good faith with undertakings requesting access;'),('j','i','l',2,1,1,'1212','1212','1212','1212','en','Operators may be required inter alia:','Operators \'\'\'\'\'shall \'\'\'\'\'be required inter alia:','Operators may be required inter alia:'),('j','i','l',2,1,1,'091','091','091','091','en','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, including any restrictions on access to services and applications, terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any </s>restrictions on access to services and applications, \'\'\'\'\'traffic management policies, \'\'\'\'\'terms and conditions for supply and use, and prices.','1. National regulatory authorities may, in accordance with the provisions of Article 8, impose obligations for transparency in relation to interconnection and/or access, requiring operators to make public specified information, such as accounting information, technical specifications, network characteristics, <s>including any restrictions on access to services and applications, </s>terms and conditions for supply and use, \'\'\'\'\'including traffic management policies, \'\'\'\'\'and prices.'),('j','i','l',2,1,1,'1212h','1212h','1212h','1212h','en','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;','(h) to provide access to operational support systems or similar software systems necessary to ensure fair competition in the provision of services;'),('j','i','l',2,1,1,'1212e','1212e','1212e','1212e','en','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;','(e) to grant open access to technical interfaces, protocols or other key technologies that are indispensable for the interoperability of services or virtual network services;'),('j','i','l',0,1,1,'09','09','09','09','en','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency','Article 9 − Obligation of transparency'),('j','i','l',2,1,1,'1212c','1212c','1212c','1212c','en','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;','(c) not to withdraw access to facilities already granted;'),('j','i','l',0,2,4,'33','33','33','33','en','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties','Article 33 − Consultation with interested parties'),('j','i','l',0,2,4,'21','21','21','21','en','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information','Article 21 − Transparency and publication of information'),('j','i','l',2,2,4,'2231','2231','2231','223','en','3. A national regulatory authority may set minimum quality of service requirements in order to prevent degradation of service and slowing of traffic over networks. Such requirements shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).','3. A national regulatory authority may \'\'\'\'\'issue guidelines setting \'\'\'\'\'minimum quality of service \'\'\'\'\'requirements, and, if appropriate, take other measures, \'\'\'\'\'in order to prevent degradation of service and slowing of traffic over \'\'\'\'\'networks, and to ensure that the ability of users to access or distribute content or to run applications and services of their choice is not unreasonably restricted. Those guidelines or measures \'\'\'\'\'shall take due account of any standards issued under Article 17 of Directive 2002/21/EC (Framework Directive).','3. \'\'\'\'\'In \'\'\'\'\'order to prevent \'\'\'\'\'the \'\'\'\'\'degradation of service and \'\'\'\'\'the hindering or \'\'\'\'\'slowing \'\'\'\'\'down \'\'\'\'\'of traffic over \'\'\'\'\'networks, Member States \'\'\'\'\'shall \'\'\'\'\'ensure that national regulatory authorities are able to set minimum quality \'\'\'\'\'of \'\'\'\'\'service requirements on an undertaking or undertakings providing public communications networks.\'\'\'\'\''),('j','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','en','','','\'\'\'\'\'- conditions regarding minimum contract duration related to promotions,\'\'\'\'\''),('j','i','l',2,2,4,'2021h','2021h','2021h','2021h','en','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.','(h) the type of action that might be taken by the undertaking providing connection and/or services in reaction to security or integrity incidents or threats and vulnerabilities, as well as any compensation arrangements which apply if security or integrity incidents occur.','(h) the type of action that might be taken by the undertaking <s>providing connection and/or services </s>in reaction to security or integrity incidents or threats and \'\'\'\'\'vulnerabilities.\'\'\'\'\''),('j','i','l',2,2,4,'332@A','332@A','332@A','332@A','en','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).','2a. Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities shall as far as appropriate promote cooperation between undertakings providing electronic communications networks and/or services and the sectors interested in the promotion of lawful content in electronic communication networks and services. That co-operation may also include coordination of the public interest information to be made available under Article 21(4a) and Article 20(2).','\'\'\'\'\'3. \'\'\'\'\'Without prejudice to national rules in conformity with Community law promoting cultural and media policy objectives, such as cultural and linguistic diversity and media pluralism, national regulatory authorities and other relevant authorities \'\'\'\'\'may \'\'\'\'\'promote cooperation between undertakings providing electronic communications networks and/or services and <s>the </s>sectors interested in the promotion of lawful content in electronic communication networks and services. That \'\'\'\'\'cooperation \'\'\'\'\'may also include coordination of the public interest information to be \'\'\'\'\'provided pursuant to \'\'\'\'\'Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and Article \'\'\'\'\'20(1).\'\'\'\'\''),('j','i','l',1,2,4,'33:25','33:25','33:25','33:25','en','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','(25) In order to overcome existing shortcomings in terms of consumer consultation and appropriately address the interests of citizens, Member States should put in place appropriate consultation mechanisms. Such mechanisms could take the form of a body which would, independently from the national regulatory authority as well as from service providers, carry out research on consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for stakeholders\" consultation. Furthermore, a mechanism should be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism should however not allow for systematic surveillance of internet usage. Where there is a need to address the facilitation of the access to and use of electronic communications services and terminal equipment for disabled users, and without prejudice to Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity and in particular the disability requirements pursuant to its Article 3(3)(f), the Commission should be able to adopt implementing measures.','\'\'\'\'\'(39) \'\'\'\'\'In order to overcome existing shortcomings in terms of consumer consultation and \'\'\'\'\'to \'\'\'\'\'appropriately address the interests of citizens, Member States should put in place \'\'\'\'\'an \'\'\'\'\'appropriate consultation \'\'\'\'\'mechanism. \'\'\'\'\'Such \'\'\'\'\'a mechanism \'\'\'\'\'could take the form of a body which would, independently \'\'\'\'\'of \'\'\'\'\'the national regulatory authority \'\'\'\'\'and \'\'\'\'\'service providers, carry out research \'\'\'\'\'into \'\'\'\'\'consumer-related issues, such as consumer behaviour and mechanisms for changing suppliers, and which would operate in a transparent manner and contribute to the existing mechanisms for \'\'\'\'\'stakeholder \'\'\'\'\'consultation. Furthermore, a mechanism \'\'\'\'\'could \'\'\'\'\'be established for the purpose of enabling appropriate cooperation on issues relating to the promotion of lawful content. Any cooperation procedures agreed pursuant to such a mechanism \'\'\'\'\'should, however, \'\'\'\'\'not allow for \'\'\'\'\'the \'\'\'\'\'systematic surveillance of internet \'\'\'\'\'usage.\'\'\'\'\''),('j','i','l',2,2,4,'2141e','2141e','2141e','2141e','en','(e) regularly inform disabled subscribers of details of current products and services aimed at them.','(e) regularly inform disabled subscribers of details of current products and services aimed at them.','\'\'\'\'\'(d) \'\'\'\'\'regularly inform disabled subscribers of details of <s>current </s>products and services \'\'\'\'\'designed for \'\'\'\'\'them.'),('j','i','l',2,2,4,'214@A1','214@A1','214@A1','214@A1','en','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:','4a. Member States shall ensure that national regulatory authorities oblige the undertakings referred to in paragraph 4 to distribute public interest information to existing and new subscribers where appropriate. Such information shall be produced by the relevant public authorities in a standardised format and shall inter alia cover the following topics:','\'\'\'\'\'4. \'\'\'\'\'Member States \'\'\'\'\'may require \'\'\'\'\'that <s>national regulatory authorities oblige the </s>undertakings referred to in paragraph \'\'\'\'\'3 \'\'\'\'\'distribute public interest information \'\'\'\'\'free of charge \'\'\'\'\'to existing and new \'\'\'\'\'subscribers, \'\'\'\'\'where appropriate. \'\'\'\'\'In such a case, that \'\'\'\'\'information shall be \'\'\'\'\'provided \'\'\'\'\'by the relevant public authorities in a standardised format and \'\'\'\'\'shall, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'cover the following topics:'),('j','i','l',2,2,4,'2812','2812','2812','2812','en','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services may withhold relevant interconnection or other service revenues.','National regulatory authorities shall be able to block on a case-by-case basis access to numbers or services where this is justified by reasons of fraud or misuse, and to ensure that in such cases, including where an investigation is pending, providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.','\'\'\'\'\'2. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that the relevant authorities are \'\'\'\'\'able to \'\'\'\'\'require undertakings providing public communications networks and/or publicly available electronic communications services to block, \'\'\'\'\'on a case-by-case \'\'\'\'\'basis, \'\'\'\'\'access to numbers or services where this is justified by reasons of fraud or \'\'\'\'\'misuse \'\'\'\'\'and to \'\'\'\'\'require \'\'\'\'\'that in such \'\'\'\'\'cases \'\'\'\'\'providers of electronic communications services <s>may </s>withhold relevant interconnection or other service revenues.'),('j','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'en','','\'\'\'\'\'With specific regard to the interaction of audiovisual and electronic communications, Member States shall encourage reliable out-of-court procedures.\'\'\'\'\'',''),('j','i','l',2,2,4,'2022','2022','2022','2022','en','The contract shall also include information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.','The contract shall also include \'\'\'\'\'any \'\'\'\'\'information provided by the relevant public authorities on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal data referred to in Article 21(4a) and relevant to the service provided.','\'\'\'\'\'Member States may \'\'\'\'\'also \'\'\'\'\'require that the contract \'\'\'\'\'include \'\'\'\'\'any \'\'\'\'\'information \'\'\'\'\'which may be \'\'\'\'\'provided by the relevant public authorities \'\'\'\'\'for this purpose \'\'\'\'\'on the use of electronic communications networks and services to engage in unlawful activities or to disseminate harmful content, and on the means of protection against risks to personal security, privacy and personal \'\'\'\'\'data, \'\'\'\'\'referred to in Article \'\'\'\'\'21(4)(a) \'\'\'\'\'and relevant to the service provided.'),('j','i','l',2,2,4,'334','334','334',NULL,'en','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission \'\'\'\'\'may \'\'\'\'\'take the appropriate technical implementing \'\'\'\'\'measures, \'\'\'\'\'following a public \'\'\'\'\'consultation and after having consulted [xxx]. Those measures, \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it, \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','<s>4. Without prejudice to the application of Directive 1999/5/EC and in particular of disability requirements pursuant to its Article 3(3)(f), and in order to improve accessibility to electronic communications services and equipment by disabled end-users, the Commission may, having consulted the Authority, take the appropriate technical implementing measures to address the issues raised in the report referred to in paragraph 3, following a public consultation. These measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','i','l',2,2,4,'2811','2811','2811','2811','en','1. Member States shall ensure that national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, \'\'\'\'\'national regulatory authorities take all necessary steps to ensure that:','1. Member States shall ensure \'\'\'\'\'that, where technically and economically feasible, and except where a called subscriber has chosen for commercial reasons to limit access by calling parties located in specific geographical areas, relevant \'\'\'\'\'national <s>regulatory </s>authorities take all necessary steps to ensure \'\'\'\'\'that end-users are able to:\'\'\'\'\''),('j','i','l',2,2,4,'2021d','2021d','2021d','2021d','en','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;','(d) particulars of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;','(d) \'\'\'\'\'details \'\'\'\'\'of prices and tariffs, the means by which up-to-date information on all applicable tariffs and maintenance charges may be obtained, payment methods offered and any differences in costs due to payment method;'),('j','i','l',2,2,4,'2021b3','2021b3','2021b3','2021b3','en','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,','- the service quality levels, with reference to any parameters specified under Article 22(2) as appropriate,','- the \'\'\'\'\'minimum \'\'\'\'\'service quality \'\'\'\'\'levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, \'\'\'\'\'as \'\'\'\'\'defined by the national regulatory authorities,\'\'\'\'\''),('j','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'en','','\'\'\'\'\'Member States shall ensure that any restrictions to users\' rights to access content, services and applications, if they are necessary, shall be implemented by appropriate measures, in accordance with the principles of proportionality, effectiveness and dissuasiveness. These measures shall not have the effect of hindering the development of the information society, in compliance with Directive 2000/31/EC, and shall not conflict with citizens\' fundamental rights, including the right to privacy and the right to due process.\'\'\'\'\'',''),('j','i','l',0,2,4,'20','20','20','20','en','Article 20 − Contracts','Article 20 − Contracts','Article 20 − Contracts'),('j','i','l',2,2,4,'214@A2','214@A2','214@A2',NULL,'en','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.','Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.','<s>Significant additional costs incurred by an undertaking in complying with these obligations shall be reimbursed by the relevant public authorities.</s>'),('j','i','l',2,2,4,'2141d','2141d','2141d','2141d','en','(d) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned in accordance with Article 12 of the Directive on privacy and electronic communications; and','(d) inform subscribers of their right to <s>determine whether or not to </s>include their personal data in a directory, and of the types of data \'\'\'\'\'concerned; \'\'\'\'\'and','\'\'\'\'\'(c) \'\'\'\'\'inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data \'\'\'\'\'concerned, \'\'\'\'\'in accordance with Article 12 of <s>the </s>Directive \'\'\'\'\'2002/58/EC (Directive \'\'\'\'\'on privacy and electronic \'\'\'\'\'communications); \'\'\'\'\'and'),('j','i','l',2,2,4,'343','343','343','343','en','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.','3. Where such disputes involve parties in different Member States, Member States shall coordinate their efforts with a view to bringing about a resolution of the dispute.'),('j','i','l',2,2,4,'2021a','2021a','2021a','2021a','en','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;','(a) the identity and address of the supplier;'),('j','i','l',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','en','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.','(12c) In order to address public interest issues with respect to the use of communications services, and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information should include public interest warnings regarding copyright infringement, other unlawful uses and dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article 33(2a) of Directive 2002/22/EC. Such public interest information should be updated whenever necessary and it should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. Significant additional costs incurred by service providers for dissemination of such information should be agreed between the providers and the relevant authorities and met by those authorities. The information should also be included in contracts.','\'\'\'\'\'(20) \'\'\'\'\'In order to address public interest issues with respect to the use of communications \'\'\'\'\'services \'\'\'\'\'and to encourage protection of the rights and freedoms of others, the relevant national authorities should be able to produce and have disseminated, with the aid of providers, public interest information related to the use of communications services. This information \'\'\'\'\'could \'\'\'\'\'include public interest \'\'\'\'\'information \'\'\'\'\'regarding copyright infringement, other unlawful uses and \'\'\'\'\'the \'\'\'\'\'dissemination of harmful content, and advice and means of protection against risks to personal security, which may for example arise from disclosure of personal information in certain circumstances, \'\'\'\'\'as well as risks to \'\'\'\'\'privacy and personal data. The information could be coordinated by way of the cooperation procedure established in Article \'\'\'\'\'33(3) \'\'\'\'\'of Directive \'\'\'\'\'2002/22/EC (Universal Service Directive). \'\'\'\'\'Such public interest information should be updated whenever necessary and <s>it </s>should be presented in easily comprehensible printed and electronic formats, as determined by each Member State, and on national public authority websites. National regulatory authorities should be able to oblige providers to disseminate this standardised information to all their customers in a manner deemed appropriate by the national regulatory authorities. \'\'\'\'\'When required \'\'\'\'\'by \'\'\'\'\'Member States, \'\'\'\'\'the <s>providers and the relevant authorities and met by those authorities. The </s>information should also be included in contracts.'),('j','i','l',2,2,4,'342','342','342','342','en','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.','2. Member States shall ensure that their legislation does not hamper the establishment of complaints offices and the provision of on-line services at the appropriate territorial level to facilitate access to dispute resolution by consumers and end-users.'),('j','i','l',2,2,4,'207','207','207','207','en','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','7. Subscribers shall have a right to withdraw from their contracts without penalty upon notice of modifications in the contractual conditions proposed by operators. Subscribers shall be given adequate notice, not shorter than one month, ahead of any such modifications and shall be informed at the same time of their right to withdraw, without penalty, from such contracts, if they do not accept the new conditions.','\'\'\'\'\'3. Member States \'\'\'\'\'shall \'\'\'\'\'ensure that subscribers \'\'\'\'\'have a right to withdraw from their \'\'\'\'\'contract \'\'\'\'\'without penalty upon notice of \'\'\'\'\'modification to \'\'\'\'\'the contractual conditions proposed by \'\'\'\'\'the undertakings providing electronic communications networks and/or services. \'\'\'\'\'Subscribers shall be given adequate notice, not shorter than one month, <s>ahead </s>of any such \'\'\'\'\'modification, \'\'\'\'\'and shall be informed at the same time of their right to withdraw, without penalty, from \'\'\'\'\'their contract \'\'\'\'\'if they do not accept the new \'\'\'\'\'conditions. Member States shall ensure that national regulatory authorities are able to specify the format of such notifications.\'\'\'\'\''),('j','i','l',2,2,4,'3312','3312','3312','3312','en','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.','In particular, Member States shall ensure that national regulatory authorities establish consultation mechanisms ensuring that due consideration is given to, and account taken of, issues relating to end-users, including, in particular, disabled end-users, in their decision-making process.','In particular, Member States shall ensure that national regulatory authorities establish \'\'\'\'\'a \'\'\'\'\'consultation \'\'\'\'\'mechanism \'\'\'\'\'ensuring that \'\'\'\'\'in their decisions on issues related to end-user and consumer rights concerning publicly available electronic communications services, \'\'\'\'\'due consideration is given <s>to, and account taken of, issues relating </s>to \'\'\'\'\'consumer interests \'\'\'\'\'in \'\'\'\'\'electronic communications.\'\'\'\'\''),('j','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'en','','\'\'\'\'\'(ba) connection services are provided for text telephones, video telephones and products which help to enable elderly people or people with disabilities to communicate, at least as regards emergency calls.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141c','2141c','2141c','2141c','en','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;','(c) inform subscribers of any change to any restrictions imposed by the undertaking on their ability to access, use or distribute lawful content or run lawful applications and services of their choice;','\'\'\'\'\'(b) \'\'\'\'\'inform subscribers of any change to <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies;\'\'\'\'\''),('j','i','l',2,2,4,'3311','3311','3311','3311','en','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, consumers, manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.','1. Member States shall ensure as far as appropriate that national regulatory authorities take account of the views of end-users, \'\'\'\'\'consumers (including, in particular, disabled end-users), \'\'\'\'\'manufacturers and undertakings that provide electronic communications networks and/or services on issues related to all end-user and consumer rights concerning publicly available electronic communications services, in particular where they have a significant impact on the market.'),('j','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'en','','\'\'\'\'\'(14c) Directive 2002/22/EC is without prejudice to reasonable and non-discriminatory network management by providers.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021b4','2021b4','2021b4','2021b4','en','- types of maintenance and customer support services offered, as well as how to contact customer support,','- types of maintenance and customer support services offered, as well as how to contact customer support,','- \'\'\'\'\'the \'\'\'\'\'types of maintenance \'\'\'\'\'service offered \'\'\'\'\'and customer support services \'\'\'\'\'provided, \'\'\'\'\'as well as \'\'\'\'\'the means of contacting these services,\'\'\'\'\''),('j','i','l',2,2,4,'221','221','221','221','en','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities are able, after taking account of the views of interested parties, to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and on measures taken to ensure equivalent access for disabled end-users. The information shall, on request, also be supplied to the national regulatory authority in advance of its publication.','1. Member States shall ensure that national regulatory authorities \'\'\'\'\'are, \'\'\'\'\'after taking account of the views of interested parties, \'\'\'\'\'able \'\'\'\'\'to require undertakings that provide publicly available electronic communications networks and/or services to publish comparable, adequate and up-to-date information for end-users on the quality of their services and <s>on </s>measures taken to ensure \'\'\'\'\'comparable \'\'\'\'\'access for disabled end-users. \'\'\'\'\'That \'\'\'\'\'information shall, on request, <s>also </s>be supplied to the national regulatory authority in advance of its publication.'),('j','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'en','','\'\'\'\'\'Traffic monitoring data that this software may collect is for the sole use of the subscriber only.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021e','2021e','2021e','2021e','en','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, including','(e) the duration of the contract and the conditions for renewal and termination of services and of the contract, \'\'\'\'\'including:\'\'\'\'\''),('j','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'en','','\'\'\'\'\'2a. Member States shall ensure that national regulatory authorities are able to require undertakings providing public communications networks to provide information regarding the management of their networks in connection with any limitations or restrictions on end-user access to or use of services, content or applications. Member States shall ensure that national regulatory authorities have all the powers necessary to investigate cases in which undertakings have imposed limitations on end-user access to services, content or applications.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141','2141','2141','2141','en','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:','4. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia:','\'\'\'\'\'3. \'\'\'\'\'Member States shall ensure that national regulatory authorities are able to oblige undertakings providing <s>connection to a public electronic communications network and/or </s>electronic communications services to inter alia:'),('j','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','en','(b) services provided, including in particular:','\'\'\'\'\'- where access to emergency \'\'\'\'\'services \'\'\'\'\'and caller location information is to be provided under Article 26, the level of reliability of such access, where relevant, and whether access is provided \'\'\'\'\'in \'\'\'\'\'the whole of the national territory,\'\'\'\'\'','(b) \'\'\'\'\'the \'\'\'\'\'services provided, including in \'\'\'\'\'particular,\'\'\'\'\''),('j','i','l',2,2,4,'204','204',NULL,'204','en','4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.','<s>4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is provided. Providers of electronic communications services shall ensure that customers are clearly informed of the lack of access to emergency services in advance of the conclusion of a contract and regularly thereafter.</s>','\'\'\'\'\'2. \'\'\'\'\'Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed \'\'\'\'\'as to \'\'\'\'\'whether or not access to emergency services \'\'\'\'\'and caller location information \'\'\'\'\'is provided. Providers of electronic communications services shall ensure that customers are clearly informed <s>of the lack of access to emergency services </s>in advance of the conclusion of a contract \'\'\'\'\'of any limitation on access to emergency services, \'\'\'\'\'and \'\'\'\'\'of any change to access to emergency services.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'en','(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.','(14d) Since inconsistent \'\'\'\'\'remedies \'\'\'\'\'will significantly impair the achievement of the internal market, the Commission should assess any \'\'\'\'\'guidelines or other \'\'\'\'\'measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.','<s>(14d) Since inconsistent quality of service requirements will significantly impair the achievement of the internal market, the Commission should assess any measures adopted by national regulatory authorities for possible regulatory intervention across the Community and, if necessary, adopt technical implementing measures in order to achieve consistent application throughout the Community.</s>'),('j','i','l',2,2,4,'2021','2021','2021','2021','en','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:','2. Member States shall ensure that, where subscribing to services providing connection to a public communications network and/or electronic communications services, consumers and other end-users so requesting have a right to a contract with an undertaking or undertakings providing such services and/or connection. The contract shall specify in a clear, comprehensive and easily accessible form at least:','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that, \'\'\'\'\'when \'\'\'\'\'subscribing to services providing connection to a public communications network and/or \'\'\'\'\'publicly available \'\'\'\'\'electronic communications services, \'\'\'\'\'consumers, \'\'\'\'\'and other end-users so \'\'\'\'\'requesting, \'\'\'\'\'have a right to a contract with an undertaking or undertakings providing such \'\'\'\'\'connection \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'The contract shall specify in a clear, comprehensive and easily accessible form at least:'),('j','i','l',1,2,4,'20:14','20:14','20:14','20:14','en','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).','(14) End-users should decide what lawful content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any lawful content and to use any lawful applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should in any case be fully informed of any restrictions and/or limitations imposed on the use of electronic communications services by the service and/or network provider. Such information should, at the option of the provider, specify the type of content, application or service concerned, individual applications or services, or both. Depending on the technology used and the type of restriction and/or limitation, such restrictions and/or limitations may require user consent under Directive 2002/58/EC (Privacy Directive).','\'\'\'\'\'(22) \'\'\'\'\'Given the increasing importance of electronic communications for consumers and businesses, users should <s>in any case </s>be fully informed of <s>any restrictions and/or limitations imposed on </s>the \'\'\'\'\'traffic management policies \'\'\'\'\'of <s>electronic communications services by </s>the service and/or network \'\'\'\'\'provider with which they conclude \'\'\'\'\'the \'\'\'\'\'contract. Where there is a lack \'\'\'\'\'of \'\'\'\'\'effective competition, national regulatory authorities should use \'\'\'\'\'the \'\'\'\'\'remedies available to them \'\'\'\'\'under Directive \'\'\'\'\'2002/19/EC (Access Directive) to ensure that users\' access to particular types of content or application is not unreasonably restricted.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','en','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service providers, as defined therein. The Framework Directive and the Specific Directives do not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant authorities.','(14b) In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the relevant authorities of the Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or harmful or not. <s>The Framework </s>Directive \'\'\'\'\'2002/22/EC is \'\'\'\'\'without prejudice to Directive 2000/31/EC (Directive on electronic commerce), which inter alia contains a \"mere conduit\" rule for intermediary service \'\'\'\'\'providers. \'\'\'\'\'Directive \'\'\'\'\'2002/22/EC does \'\'\'\'\'not require providers to monitor information transmitted over their networks or to take punitive action or legal prosecution against their customers due to such information, nor does it make providers liable for the information. Responsibility for any such punitive action or legal prosecution remains with the relevant \'\'\'\'\'law enforcement \'\'\'\'\'authorities.','\'\'\'\'\'(23) \'\'\'\'\'In the absence of relevant rules of Community law, content, applications and services are deemed lawful or harmful in accordance with national substantive and procedural law. It is a task for the <s>relevant authorities of the </s>Member States, not for providers of electronic communications networks or services, to decide, in accordance with due process, whether content, applications or services are lawful or \'\'\'\'\'harmful. \'\'\'\'\'The Framework Directive and the Specific Directives are without prejudice to Directive 2000/31/EC \'\'\'\'\'of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market \'\'\'\'\'(Directive on electronic \'\'\'\'\'commerce)(OJ L 178, 17.7.2000, p. 1.), which, \'\'\'\'\'inter \'\'\'\'\'alia, \'\'\'\'\'contains a \"mere conduit\" rule for intermediary service providers, as defined \'\'\'\'\'therein.\'\'\'\'\''),('j','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'en','','\'\'\'\'\'(b) services provided, including in particular:\'\'\'\'\'',''),('j','i','l',2,2,4,'3411','3411','3411','341','en','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that independent bodies provide transparent, simple and inexpensive out-of-court procedures for dealing with disputes between consumers and undertakings providing electronic communications networks and/or services relating to the contractual conditions and/or performance of contracts concerning the supply of such networks or services. Such procedures shall enable disputes to be settled fairly and promptly and shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.','1. Member States shall ensure that <s>independent bodies provide </s>transparent, simple and inexpensive out-of-court procedures \'\'\'\'\'are available \'\'\'\'\'for dealing with \'\'\'\'\'unresolved \'\'\'\'\'disputes between consumers and undertakings providing electronic communications networks and/or services \'\'\'\'\'arising under this Directive and \'\'\'\'\'relating to the contractual conditions and/or performance of contracts concerning the supply of \'\'\'\'\'those \'\'\'\'\'networks \'\'\'\'\'and/or \'\'\'\'\'services. \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'adopt measures to ensure that such procedures \'\'\'\'\'enable disputes to be settled fairly and promptly and <s>shall take account of the requirements of Commission Recommendation 98/257/EC of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (OJ L 115, 17.4.1998, p. 31.). Member States </s>may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users.'),('j','i','l',2,2,4,'2021b6','2021b6','2021b6','2021b6','en','- any restrictions on the use of terminal equipment imposed by the provider;','- any restrictions on the use of terminal equipment imposed by the provider;','- any restrictions \'\'\'\'\'imposed by the provider \'\'\'\'\'on the use of terminal equipment \'\'\'\'\'supplied;\'\'\'\'\''),('j','i','l',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'en','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.','(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to \'\'\'\'\'issue guidelines setting \'\'\'\'\'minimum quality of service requirements under Directive \'\'\'\'\'2002/22/EC and to take other measures where such other remedies have, in their judgement, not been effective \'\'\'\'\'with regard to the interests of users and all other relevant \'\'\'\'\'circumstances. Such guidelines or measures could include the provision of a basic tier of unrestricted services.\'\'\'\'\'','<s>(14a) A competitive market should also ensure that users are able to have the quality of service they require, but in particular cases it may be necessary to ensure that public communications networks attain minimum quality levels so as to prevent degradation of service, usage restrictions and/or limitations and the slowing of traffic. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under the Directives establishing the regulatory framework for electronic communications networks and services to ensure that users\" access to particular types of content or applications is not unreasonably restricted. It should also be possible for national regulatory authorities to set minimum quality of service requirements under Directive 2002/22/EC, with regard to the interests of users and all other relevant circumstances.</s>'),('b','i','l',2,2,4,'222','222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, in order to ensure that end-users have access to comprehensive, comparable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that \'\'\'\'\'end-users, including disabled end-users, \'\'\'\'\'have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, \'\'\'\'\'including possible quality certification mechanisms, \'\'\'\'\'in order to ensure that end-users have access to comprehensive, \'\'\'\'\'comparable, reliable \'\'\'\'\'and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('j','i','l',2,2,4,'222','222','222','222','en','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be measured, and the content, form and manner of information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods given in Annex III could be used.','2. National regulatory authorities may specify, inter alia, the quality of service parameters to be \'\'\'\'\'measured \'\'\'\'\'and the content, form and manner of \'\'\'\'\'the \'\'\'\'\'information to be published, including possible quality certification mechanisms, in order to ensure that \'\'\'\'\'end-users \'\'\'\'\'have access to comprehensive, comparable, reliable and user-friendly information. Where appropriate, the parameters, definitions and measurement methods \'\'\'\'\'set out \'\'\'\'\'in Annex III \'\'\'\'\'may \'\'\'\'\'be used.'),('j','i','l',2,2,4,'333','333',NULL,NULL,'en','3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>','<s>3. Member States shall submit a yearly report to the Commission and the Authority on the measures taken and the progress towards improving interoperability and use of, and access to, electronic communications services and terminal equipment by disabled end-users.</s>'),('j','i','l',0,2,4,'28','28','28','28','en','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services','Article 28 − Access to numbers and services'),('j','i','l',2,2,4,'2021f','2021f','2021f','2021f','en','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;','(f) any compensation and the refund arrangements which apply if contracted service quality levels are not met;'),('j','i','l',2,2,4,'2811a','2811a',NULL,'2811a','en','(a) end-users are able to access and use services, including information society services, provided within the Community; and','<s>(a) end-users are able to access and use services, including information society services, provided within the Community; and</s>','(a) <s>end-users are able to </s>access and use \'\'\'\'\'services using non-geographic numbers \'\'\'\'\'within the Community; and'),('j','i','l',2,2,4,'2021b5','2021b5','2021b5',NULL,'en','- the time for the initial connection, and','- the time for the initial connection, and','<s>- the time for the initial connection, and</s>'),('j','i','l',2,2,4,'2141b','2141b','2141b',NULL,'en','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;','(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;','<s>(b) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service they have subscribed to;</s>'),('j','i','l',2,2,4,'2811b','2811b','2811b','2811b','en','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and','(b) end-users are able to access all numbers provided in the Community regardless of the technology and devices used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers; and','(b) <s>end-users are able to </s>access all numbers provided in the \'\'\'\'\'Community, \'\'\'\'\'including those in the national numbering plans of Member States, those from the \'\'\'\'\'ETNS \'\'\'\'\'and Universal International Freephone \'\'\'\'\'Numbers (UIFN).\'\'\'\'\''),('j','i','l',2,2,4,'2232','2232','2232',NULL,'en','The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','The Commission may, having examined such \'\'\'\'\'guidelines or measures \'\'\'\'\'and consulted [xxx], adopt technical implementing measures \'\'\'\'\'in that regard \'\'\'\'\'if it considers that the \'\'\'\'\'guidelines or measures \'\'\'\'\'may create a barrier to the internal market. \'\'\'\'\'Those measures \'\'\'\'\'designed to amend non-essential elements of this Directive by supplementing \'\'\'\'\'it \'\'\'\'\'shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','<s>The Commission may, having examined such requirements and consulted [xxx], adopt technical implementing measures if it considers that the requirements set at national level may create a barrier to the internal market. Such measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','i','l',2,2,4,'2142','2142','2142','2142','en','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.','If deemed appropriate, national regulatory authorities may promote self- or co-regulatory measures prior to imposing any obligation.'),('j','i','l',2,2,4,'2021c','2021c','2021c','2021c','en','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;','(c) the subscriber\'s decision as to whether or not to include his or her personal data in a directory, and the data concerned;','(c) \'\'\'\'\'where an obligation exists under Article 25, \'\'\'\'\'the subscriber\'s \'\'\'\'\'options \'\'\'\'\'as to whether or not to include his or her personal data in a directory, and the data concerned;'),('j','i','l',2,2,4,'2021g','2021g','2021g','2021g','en','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the method of initiating procedures for settlement of disputes in accordance with Article 34;','(g) the \'\'\'\'\'means \'\'\'\'\'of initiating procedures for \'\'\'\'\'the \'\'\'\'\'settlement of disputes in accordance with Article 34;'),('j','i','l',2,2,4,'2021e1','2021e1','2021e1','2021e1','en','- any charges related to portability of numbers and other identifiers; and','- any charges related to portability of numbers and other identifiers; and','- any charges related to portability of numbers and other \'\'\'\'\'identifiers,\'\'\'\'\''),('j','i','l',0,2,4,'22','22','22','22','en','Article 22 − Quality of service','Article 22 − Quality of service','Article 22 − Quality of service'),('j','i','l',2,2,4,'212','212','212','212','en','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.','2. Member States shall ensure that undertakings providing connection to a public electronic communications network and/or electronic communications services publish transparent, comparable, adequate and up-to-date information on applicable prices and tariffs, any charges due on termination of a contract and information on standard terms and conditions, in respect of access and use of their services provided to end-users and consumers in accordance with Annex II. Such information shall be published in a clear, comprehensive and easily accessible form. National regulatory authorities may specify additional requirements regarding the form in which such information is to be published.','\'\'\'\'\'1. \'\'\'\'\'Member States shall ensure that \'\'\'\'\'national regulatory authorities are able to oblige \'\'\'\'\'undertakings providing <s>connection to a public </s>electronic communications \'\'\'\'\'networks \'\'\'\'\'and/or <s>electronic communications </s>services \'\'\'\'\'to \'\'\'\'\'publish transparent, comparable, adequate and up-to-date \'\'\'\'\'information, as set out in Annex II, \'\'\'\'\'on applicable prices and \'\'\'\'\'tariffs \'\'\'\'\'and <s>information on </s>standard terms and \'\'\'\'\'conditions \'\'\'\'\'in respect of access \'\'\'\'\'to, \'\'\'\'\'and use \'\'\'\'\'of, \'\'\'\'\'services provided \'\'\'\'\'by them \'\'\'\'\'to end-users and \'\'\'\'\'consumers. \'\'\'\'\'National regulatory authorities may specify additional requirements regarding the form in which such information is \'\'\'\'\'published \'\'\'\'\'to \'\'\'\'\'ensure transparency, comparability, clarity and accessibility for the benefit of consumers.\'\'\'\'\''),('j','i','l',2,2,4,'344','344','344','344','en','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.','4. This Article is without prejudice to national court procedures.'),('j','i','l',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','en','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.','(b) means of protection against risks to personal security, privacy and personal data in using electronic communications services.','(b) \'\'\'\'\'the \'\'\'\'\'means of protection against risks to personal security, privacy and personal data \'\'\'\'\'when \'\'\'\'\'using electronic communications services.'),('j','i','l',2,2,4,'3412','3412','3412',NULL,'en','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.','Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.','<s>Member States shall ensure that the bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the authorities.</s>'),('j','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'en','','\'\'\'\'\'(bb) Protection software \'\'\'\'\'',''),('j','i','l',2,2,4,'2822','2822','2822',NULL,'en','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.','<s>Any such technical implementing measure may be periodically reviewed to take account of market and technological developments.</s>'),('j','i','l',2,2,4,'2141a','2141a','2141a','2141a','en','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided immediately prior to connecting the call;','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services national regulatory authorities may require such information to be provided <s>immediately </s>prior to connecting the call;','(a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of \'\'\'\'\'services, \'\'\'\'\'national regulatory authorities may require such information to be provided immediately prior to connecting the call;'),('j','i','l',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','en','(a) without prejudice to Directive 2000/31/EC on electronic commerce, the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, including infringements of copyright and related rights, and their legal consequences; and','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related \'\'\'\'\'right, \'\'\'\'\'and their <s>legal </s>consequences; and','(a) <s>without prejudice to Directive 2000/31/EC on electronic commerce, </s>the most common uses of electronic communications services to engage in unlawful activities or to disseminate harmful content, \'\'\'\'\'particularly where it may prejudice respect for the rights and freedoms of others, \'\'\'\'\'including infringements of copyright and related rights, and their legal consequences; and'),('j','i','l',2,2,4,'332','332','332','332','en','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.','2. Where appropriate, interested parties may develop, with the guidance of national regulatory authorities, mechanisms, involving consumers, user groups and service providers, to improve the general quality of service provision by, inter alia, developing and monitoring codes of conduct and operating standards.'),('j','i','l',2,2,4,'213','213','213','213','en','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that when such guides or similar techniques are not available on the market, free of charge or at a reasonable price, national regulatory authorities make them available themselves or through third parties. Third parties shall have a right to use without charge tariff information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','3. National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities make \'\'\'\'\'such guides or <s>similar </s>techniques <s>are not </s>available \'\'\'\'\'themselves or through third parties, \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to use \'\'\'\'\'free of \'\'\'\'\'charge \'\'\'\'\'the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or services, for the purposes of selling or making available such interactive guides or similar techniques.','\'\'\'\'\'2. \'\'\'\'\'National regulatory authorities shall encourage the provision of comparable information to enable end-users and consumers to make an independent evaluation of the cost of alternative usage patterns, \'\'\'\'\'for instance \'\'\'\'\'by means of interactive guides or similar techniques. Member States shall ensure that \'\'\'\'\'national regulatory authorities may make \'\'\'\'\'such guides or <s>similar </s>techniques \'\'\'\'\'available, in particular where they \'\'\'\'\'are not \'\'\'\'\'available, \'\'\'\'\'on the \'\'\'\'\'market \'\'\'\'\'free of charge or at a reasonable \'\'\'\'\'price. \'\'\'\'\'Third parties shall have a right to \'\'\'\'\'use, free of charge, the \'\'\'\'\'information published by undertakings providing electronic communications networks and/or \'\'\'\'\'services \'\'\'\'\'for the purposes of selling or making available such <s>interactive </s>guides or <s>similar </s>techniques.'),('j','i','l',2,2,4,'2021e2','2021e2','2021e2','2021e2','en','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;','- any charges due on termination of the contract, including any cost recovery with respect to terminal equipment;','- any charges due on termination of the contract, including <s>any </s>cost recovery with respect to terminal equipment;'),('j','i','l',2,2,4,'2821','2821','2821',NULL,'en','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).','<s>2. In order to ensure that end users have effective access to numbers and services in the Community, the Commission may adopt technical implementing measures. Those measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2).</s>'),('j','i','l',0,2,4,'34','34','34','34','en','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution','Article 34 − Out-of-court dispute resolution'),('j','i','l',2,2,4,'2021b2','2021b2','2021b2','2021b2','en','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,','- information on any restrictions imposed by the provider regarding a subscriber\'s ability to access, use or distribute lawful content or run lawful applications and services,','- information on <s>any restrictions imposed by </s>the \'\'\'\'\'provider\'s traffic management policies,\'\'\'\'\''),('j','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'en','','\'\'\'\'\'Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable, easy-to-use, and freely and fully configurable protection and/or filtering software to prevent access by children or vulnerable people to content unsuitable to them.\'\'\'\'\'',''),('j','i','l',2,2,4,'216','216',NULL,NULL,'en','6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>','<s>6. In order to ensure that end-users can benefit from a consistent approach to tariff transparency, as well as to the provision of information in accordance with Article 20(5) in the Community, the Commission may, having consulted the European Electronic Communications Market Authority (hereinafter referred to as “the Authority”), take the appropriate technical implementing measures in this area, such as specify the methodology or procedures. Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 37(2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 37(3).</s>'),('j','i','l',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','en','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the different geographic areas within a Member State;','(e) taking due account of the variety of conditions relating to competition and consumers that exist in the \'\'\'\'\'various \'\'\'\'\'geographic areas within a Member State;'),('j','i','l',2,1,3,'0941','0941','0941','0941','en','4. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c , Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services as identified in their national frequency allocation plans. The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency bands available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their national frequency allocation \'\'\'\'\'plans and with the ITU Radio Regulations. \'\'\'\'\'The Member States may, however, provide for proportionate and non discriminatory restrictions to the types of electronic communications services to be provided.','4. Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States shall ensure that all types of electronic communications services may be provided in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications services <s>as identified </s>in \'\'\'\'\'accordance with \'\'\'\'\'their \'\'\'\'\'National Frequency Allocation Plan \'\'\'\'\'and <s>non discriminatory restrictions to </s>the \'\'\'\'\'ITU Radio Regulations.\'\'\'\'\''),('j','i','l',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','en','(a) promoting regulatory predictability by ensuring a consistent regulatory approach over successive review periods;','(a) promoting regulatory predictability \'\'\'\'\'through the continuity of remedies \'\'\'\'\'over \'\'\'\'\'several market reviews as appropriate;\'\'\'\'\'','(a) promoting regulatory \'\'\'\'\'predictability;\'\'\'\'\''),('j','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','en','','','\'\'\'\'\'Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of electronic communications services to be provided.\'\'\'\'\''),('j','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'en','(a) identify the bands for which usage rights may be transferred or leased between undertakings;','(a) identify the bands for which usage rights may be transferred or leased between undertakings;','<s>(a) identify the bands for which usage rights may be transferred or leased between undertakings;</s>'),('j','i','l',2,1,3,'084@A','084@A','084@A','084@A','en','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:','4a. The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:','\'\'\'\'\'5. \'\'\'\'\'The national regulatory authorities shall, in pursuit of the policy objectives referred to in paragraphs 2, 3 and 4, apply objective, transparent, non-discriminatory and proportionate regulatory principles by, inter alia:'),('j','i','l',2,1,3,'0931','0931','0931','0931','en','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications services.','3. Unless otherwise provided in the second subparagraph or in the measures adopted pursuant to Article 9c, Member States shall, ensure that all types of technology used for electronic communications services may be used in the radio frequency bands available for electronic communications \'\'\'\'\'services in accordance with the ITU Radio Regulations.\'\'\'\'\'','3. Unless otherwise provided in the second \'\'\'\'\'subparagraph, \'\'\'\'\'Member States \'\'\'\'\'shall \'\'\'\'\'ensure that all types of technology used for electronic communications services may be used in the radio frequency \'\'\'\'\'bands, \'\'\'\'\'available for electronic communications \'\'\'\'\'services in accordance with their National Frequency Allocation Plan and the ITU Radio Regulations.\'\'\'\'\''),('j','i','l',2,1,3,'0841b','0841b','0841b','0841b','en','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;','(b) ensuring a high level of protection for consumers in their dealings with suppliers, in particular by ensuring the availability of simple and inexpensive dispute resolution procedures carried out by a body that is independent of the parties involved;'),('j','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'en','(b) harmonise the conditions attached to such rights;','(b) harmonise the conditions attached to such rights;','<s>(b) harmonise the conditions attached to such rights;</s>'),('j','i','l',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','en','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;','(c) safeguarding competition to the benefit of consumers and promoting infrastructure-based competition wherever possible;','(c) safeguarding competition to the benefit of consumers and \'\'\'\'\'promoting, where appropriate, \'\'\'\'\'infrastructure-based \'\'\'\'\'competition;\'\'\'\'\''),('j','i','l',2,1,3,'082','082','082','082','en','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:','2. The national regulatory authorities shall promote competition in the provision of electronic communications networks, electronic communications services and associated facilities and services by inter alia:'),('j','i','l',2,1,3,'083b','083b','083b','083b','en','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;','(b) encouraging the establishment and development of trans-European networks and the interoperability of pan-European services, and end-to-end connectivity;'),('j','i','l',2,1,3,'0841','0841','0841','0841','en','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:','4. The national regulatory authorities shall promote the interests of the citizens of the European Union by inter alia:'),('j','i','l',2,1,3,'0841d','0841d','0841d','0841d','en','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;','(d) promoting the provision of clear information, in particular requiring transparency of tariffs and conditions for using publicly available electronic communications services;'),('j','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'en','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:','In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate \'\'\'\'\'technical implement \'\'\'\'\'measures to:','<s>In order to contribute to the development of the internal market, for the achievement of the principles of Articles 8b, 9, 9a and 9b, the Commission may adopt appropriate measures to:</s>'),('j','i','l',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'en','','\'\'\'\'\'(d) identify the bands to which the principle of service neutrality applies.\'\'\'\'\'',''),('j','i','l',2,1,3,'0812','0812','0812','0812','en','Unless otherwise provided in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided in Article 9 regarding radio \'\'\'\'\'frequencies or unless otherwise required in order to fulfil the objectives laid down in paragraphs 2 to 4, \'\'\'\'\'Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.','Unless otherwise provided \'\'\'\'\'for \'\'\'\'\'in Article 9 regarding radio frequencies, Member States shall take the utmost account of the desirability of making regulations technologically neutral and shall ensure that, in carrying out the regulatory tasks specified in this Directive and the Specific Directives, in particular those designed to ensure effective competition, national regulatory authorities do likewise.'),('j','i','l',2,1,3,'084@Af','084@Af','084@Af','084@Af','en','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable competition, and relaxing or lifting such obligations as soon as that condition is fulfilled.','(f) imposing ex-ante regulatory obligations only where there is no effective and sustainable \'\'\'\'\'competition \'\'\'\'\'and relaxing or lifting such obligations as soon as \'\'\'\'\'such competition exists.\'\'\'\'\''),('j','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'en','(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>','<s>(26) Given the effect of the exceptions on the development of the internal market for electronic communications services, the Commission should be able to harmonise the scope and nature of any exceptions to the principles of technology and service neutrality other than those aimed at ensuring the promotion of cultural and linguistic diversity and media pluralism, having regard to harmonised technical conditions for the availability and efficient use of radio frequencies under Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a regulatory framework for radio spectrum policy in the European Community (“Radio Spectrum Decision”) (OJ L 108, 24.4.2002, p. 1.).</s>'),('j','i','l',2,1,3,'0841g','0841g','0841g',NULL,'en','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).','(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).','<s>(g) applying the principle that end-users should be able to access and distribute any lawful content and use any lawful applications and/or services of their choice and for this purpose contributing to the promotion of lawful content in accordance with Article 33 of Directive 2002/22/EC (Universal Service Directive).</s>'),('j','i','l',2,1,3,'0932c','0932c','0932c','0932c','en','(c) ensure maximisation of radio frequency sharing where the use of frequencies is subject to a general authorisation,','(c) ensure maximisation of radio frequency \'\'\'\'\'sharing,\'\'\'\'\'','\'\'\'\'\'(d) \'\'\'\'\'ensure maximisation of radio frequency \'\'\'\'\'sharing,\'\'\'\'\''),('j','i','l',2,1,3,'095','095','095','095','en','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.','5. Member States shall regularly review the necessity of the restrictions and measures referred to in paragraphs 3 and 4 and shall make the results of these reviews public.','5. Member States shall regularly review the necessity of the restrictions <s>and measures </s>referred to in paragraphs 3 and \'\'\'\'\'4, \'\'\'\'\'and shall make the results of these reviews public.'),('j','i','l',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'en','(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);','(-a) apply the radio spectrum \'\'\'\'\'action \'\'\'\'\'programme established pursuant to Article 8b(4);','<s>(-a) apply the radio spectrum policy programme established pursuant to Article 8b(4);</s>'),('j','i','l',2,1,3,'0942b',NULL,NULL,'0942b','en','','','\'\'\'\'\'(b) the promotion of social, regional or territorial cohesion,\'\'\'\'\''),('j','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','en','','\'\'\'\'\'(ca) safeguard the efficient use of radio frequencies,\'\'\'\'\'','\'\'\'\'\'(e) safeguard efficient use of spectrum, or\'\'\'\'\''),('j','i','l',2,1,3,'0943','0943','0943','0943','en','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life services.','A measure which prohibits the provision of any other electronic communications service in a specific band may only be provided for where justified by the need to protect safety of life \'\'\'\'\'services. Member States may also extend such a measure in order to fulfil other general interest objectives.\'\'\'\'\''),('j','i','l',2,1,3,'083a','083a','083a','083a','en','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;','(a) removing remaining obstacles to the provision of electronic communications networks, associated facilities and services and electronic communications services at European level;'),('j','i','l',2,1,3,'0813','0813','0813','0813','en','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.','National regulatory authorities may contribute within their competencies to ensuring the implementation of policies aimed at the promotion of cultural and linguistic diversity, as well as media pluralism.'),('j','i','l',2,1,3,'0962',NULL,NULL,'0962','en','','','\'\'\'\'\'Spectrum allocations, general authorisations and individual rights of use which existed by ...(The date of transposition of Directive 2009/.../EC [amending Directive 2002/21/EC].) shall be subject to Article 9a.\'\'\'\'\''),('j','i','l',2,1,3,'091','091','091','091','en','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with their obligations under the Treaty and, where applicable, corresponding international agreements, and may take public policy considerations into account as set out below.','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic communications services in their territory in accordance with Articles 8 and 8b. They shall ensure that the allocation and assignment of such radio frequencies by national regulatory authorities are based on objective, transparent, non discriminatory and proportionate criteria. In so doing, they shall act in accordance with <s>their obligations under the Treaty and, where applicable, corresponding </s>international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\'','1. Taking due account of the fact that radio frequencies are a public good that has an important social, cultural and economic value, Member States shall ensure the effective management of radio frequencies for electronic \'\'\'\'\'communication \'\'\'\'\'services in their territory in accordance with \'\'\'\'\'Article 8. \'\'\'\'\'They shall ensure that \'\'\'\'\'spectrum \'\'\'\'\'allocation \'\'\'\'\'used for electronic communications services \'\'\'\'\'and \'\'\'\'\'issuing general authorisations or individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'such radio frequencies by \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authorities are based on objective, transparent, \'\'\'\'\'non-discriminatory \'\'\'\'\'and proportionate criteria. In \'\'\'\'\'doing so, \'\'\'\'\'they shall \'\'\'\'\'respect relevant \'\'\'\'\'international \'\'\'\'\'agreements \'\'\'\'\'and may take public policy considerations into \'\'\'\'\'account.\'\'\'\'\''),('j','i','l',2,1,3,'082b','082b','082b','082b','en','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;','(b) ensuring that there is no distortion or restriction of competition in the electronic communications sector, in particular for the delivery of and access to content and services across all networks;','(b) ensuring that there is no distortion or restriction of competition in the electronic communications \'\'\'\'\'sector;\'\'\'\'\''),('j','i','l',2,1,3,'0841a','0841a','0841a','0841a','en','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);','(a) ensuring all citizens have access to a universal service specified in Directive 2002/22/EC (Universal Service Directive);'),('j','i','l',2,1,3,'0942','0942','0942','0942','en','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined in national legislation in conformity with Community law, such as safety of life, the promotion of social, regional or territorial cohesion, the avoidance of inefficient use of radio frequencies or the promotion of cultural and media policy objectives such as cultural and linguistic diversity and media pluralism.','Measures that require an electronic communications service to be provided in a specific band available for electronic communications services shall be justified in order to ensure the fulfilment of a general interest objective as defined \'\'\'\'\'by Member States \'\'\'\'\'in <s>national legislation in </s>conformity with Community law, such \'\'\'\'\'as, \'\'\'\'\'and \'\'\'\'\'not limited to:\'\'\'\'\''),('j','i','l',2,1,3,'0932b','0932b','0932b','0932b','en','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,','(b) protect public health against electromagnetic fields,'),('j','i','l',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','en','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by ensuring that the cost of access to facilities takes appropriate account of the risks incurred by the investors and those undertakings enjoying access;','(d) promoting market driven investment and innovation in new and enhanced infrastructures including by \'\'\'\'\'encouraging sharing \'\'\'\'\'of \'\'\'\'\'investment and by ensuring \'\'\'\'\'appropriate \'\'\'\'\'sharing \'\'\'\'\'of \'\'\'\'\'risk between \'\'\'\'\'investors and those undertakings enjoying \'\'\'\'\'access to the new facilities;\'\'\'\'\'','(d) promoting \'\'\'\'\'efficient \'\'\'\'\'investment and innovation in new and enhanced \'\'\'\'\'infrastructures, \'\'\'\'\'including by \'\'\'\'\'taking into \'\'\'\'\'account \'\'\'\'\'investment risks;\'\'\'\'\''),('j','i','l',2,1,3,'0841c','0841c','0841c','0841c','en','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;','(c) contributing to ensuring a high level of protection of personal data and privacy;'),('j','i','l',2,1,3,'092','092','092','092','en','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with Articles 8b and 9c of this Directive and Decision No 676/2002/EC (Radio Spectrum Decision).','2. Member States shall promote the harmonisation of \'\'\'\'\'the \'\'\'\'\'use of radio frequencies across the Community, consistent with the need to ensure effective and efficient use thereof and in pursuit of benefits for the consumer such as economies of scale and interoperability of services. In so doing, they shall act in accordance with <s>Articles 8b and 9c of this Directive and </s>Decision No 676/2002/EC (Radio Spectrum Decision).'),('j','i','l',2,1,3,'083d','083d','083d','083d','en','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) working with the Commission and the Authority so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.','(d) \'\'\'\'\'cooperating \'\'\'\'\'with \'\'\'\'\'each other, with \'\'\'\'\'the Commission and \'\'\'\'\'GERT \'\'\'\'\'so as to ensure the development of consistent regulatory practice and the consistent application of this Directive and the Specific Directives.'),('j','i','l',2,1,3,'0932d','0932d','0932d','0932d','en','(d) fulfil a general interest objective in accordance with paragraph 4.','(d) fulfil a general interest objective in accordance with paragraph 4.','\'\'\'\'\'(f) ensure the fulfilment of \'\'\'\'\'a general interest objective in accordance with paragraph 4.'),('j','i','l',2,1,3,'0942c',NULL,NULL,'0942c','en','','','\'\'\'\'\'(c) the avoidance of inefficient use of radio frequencies, or\'\'\'\'\''),('j','i','l',2,1,3,'0841e','0841e','0841e','0841e','en','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;','(e) addressing the needs of specific social groups, in particular disabled users, elderly users and users with special social needs;'),('j','i','l',2,1,3,'082a','082a','082a','082a','en','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and \'\'\'\'\'quality, and that providers are compensated for any additional net cost that they can show that they incurred as a result of the imposition of such public service obligations;\'\'\'\'\'','(a) ensuring that users, including disabled users, elderly users, and users with special social needs derive maximum benefit in terms of choice, price, and quality;'),('j','i','l',2,1,3,'0932','0932','0932','0932','en','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of technology used for electronic communications services where this is necessary to:','Member States may, however, provide for proportionate and non-discriminatory restrictions to the types of \'\'\'\'\'radio network or wireless access \'\'\'\'\'technology used for electronic communications services where this is necessary to:'),('j','i','l',2,1,3,'097',NULL,NULL,'097','en','','','\'\'\'\'\'7. Without prejudice to the provisions of the Specific Directives and taking into account the relevant national circumstances, Member States may lay down rules in order to prevent spectrum hoarding, in particular by setting out strict deadlines for the effective exploitation of the rights of use by the holder of the rights and by applying penalties, including financial penalties or the withdrawal of the rights of use in case of non-compliance with the deadlines. These rules shall be established and applied in a proportionate, non-discriminatory and transparent manner.\'\'\'\'\''),('j','i','l',2,1,3,'082c','082c','082c',NULL,'en','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and','(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and','<s>(c) encouraging and facilitating efficient market-driven investment in infrastructure, and promoting innovation; and</s>'),('j','i','l',2,1,3,'0932a','0932a','0932a','0932a','en','(a) avoid harmful interference, notably to ensure technical quality of service and the efficient use of radio frequencies,','(a) avoid <s>harmful interference, notably to ensure technical quality of service and </s>the \'\'\'\'\'possibility \'\'\'\'\'of \'\'\'\'\'harmful interference,\'\'\'\'\'','(a) avoid harmful \'\'\'\'\'interference,\'\'\'\'\''),('j','i','l',0,1,3,'08','08','08','08','en','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles','Article 8 − Policy objectives and regulatory principles'),('j','i','l',0,1,3,'09@C','09@C','09@C',NULL,'en','Article 9c − Radio Frequency Management Harmonisation Measures','Article 9c − Radio Frequency Management Harmonisation Measures','<s>Article 9c − Radio Frequency Management Harmonisation Measures</s>'),('j','i','l',2,1,3,'0942d',NULL,NULL,'0942d','en','','','\'\'\'\'\'(d) the promotion of cultural and linguistic diversity and media pluralism, for example by the provision of radio and television broadcasting services.\'\'\'\'\''),('j','i','l',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'en','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.','(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.','<s>(ga) applying the principle that no restriction may be imposed on the fundamental rights and freedoms of end-users without a prior ruling of the judicial authorities, notably in accordance with Article 11 of the Charter of Fundamental Rights of the European Union on freedom of expression and information, save when public security is threatened, in which case the ruling may be subsequent.</s>'),('j','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'en','(c) avoid the distortions of competition that may arise where individual rights are transferred;','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>','<s>(c) avoid the distortions of competition that may arise where individual rights are transferred;</s>'),('j','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'en','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).','These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).','<s>These measures, designed to amend non-essential elements of this Directive by supplementing it, shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 22(3).</s>'),('j','i','l',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','en','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;','(b) ensuring that, in similar circumstances, there is no discrimination in the treatment of undertakings providing electronic communications networks and services;'),('j','i','l',2,1,3,'083','083','083','083','en','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:','3. The national regulatory authorities shall contribute to the development of the internal market by inter alia:'),('j','i','l',2,1,3,'082d','082d','082d','082d','en','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.','(d) encouraging efficient use and ensuring the effective management of radio frequencies and numbering resources.'),('j','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','en','','\'\'\'\'\'(ba) ensure technical quality of service,\'\'\'\'\'','\'\'\'\'\'(c) ensure technical quality of service,\'\'\'\'\''),('j','i','l',2,1,3,'0961','096','096','0961','en','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from [The date of transposition of this Directive].','6. Paragraphs 3 and 4 shall apply to the allocation and assignment of radio frequencies from \'\'\'\'\'... (The \'\'\'\'\'date of transposition of this \'\'\'\'\'Directive.).\'\'\'\'\'','6. Paragraphs 3 and 4 shall apply to \'\'\'\'\'spectrum allocated to be used for electronic communications services, general authorisations issued \'\'\'\'\'and \'\'\'\'\'individual rights \'\'\'\'\'of \'\'\'\'\'use of \'\'\'\'\'radio frequencies \'\'\'\'\'granted after ...(The \'\'\'\'\'date of transposition of \'\'\'\'\'Directive 2009/.../EC [amending Directive 2002/21/EC].).\'\'\'\'\''),('j','i','l',2,1,3,'0811','0811','0811','0811','en','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.','1. Member States shall ensure that in carrying out the regulatory tasks specified in this Directive and the Specific Directives, the national regulatory authorities take all reasonable measures which are aimed at achieving the objectives set out in paragraphs 2, 3 and 4. Such measures shall be proportionate to those objectives.'),('j','i','l',2,1,3,'0942a',NULL,NULL,'0942a','en','','','\'\'\'\'\'(a) safety of life,\'\'\'\'\''),('j','i','l',2,1,3,'0841f','0841f','0841f','0841f','en','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are maintained; and','(f) ensuring that the integrity and security of public communications networks are \'\'\'\'\'maintained;\'\'\'\'\''),('j','i','l',0,1,3,'09','09','09','09','en','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services','Article 9 − Management of radio frequencies for electronic communications services'),('j','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','en','19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).','<s>19. Compliance with national measures implementing Directive 2001/29/EC of the European Parliament and of the Council (OJ L 167, 22.6.2001, p. 10.) and Directive 2004/48/EC of the European Parliament and of the Council (OJ L 157, 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Transparency obligations on undertakings providing electronic communications services available to the public to ensure end-to-end connectivity, in conformity \'\'\'\'\'with <s>national measures implementing Directive 2001/29/EC of </s>the \'\'\'\'\'objectives \'\'\'\'\'and \'\'\'\'\'principles set out in Article 8 \'\'\'\'\'of <s>the Council (OJ L 167, 22.6.2001, p. 10.) and </s>Directive \'\'\'\'\'2002/21/EC (Framework Directive), disclosure regarding traffic management policies and, where necessary \'\'\'\'\'and \'\'\'\'\'proportionate, access by national regulatory authorities to such information needed to verify \'\'\'\'\'the \'\'\'\'\'accuracy of such disclosure.\'\'\'\'\''),('j','i','l',3,1,2,'A1A','A1A',NULL,'A1A','en','A. Conditions which may be attached to a general authorisation','<s>A. Conditions which may be attached to a general authorisation</s>','A. Conditions which may be attached to a general authorisation'),('j','i','l',2,2,5,'022','022','022','022','en','The following definitions shall also apply:','The following definitions shall also apply:','The following definitions shall also apply:'),('j','i','l',2,2,5,'022h','022h','022h','022h','en','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','(h) “electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the recipient.','\'\'\'\'\'(g) \'\'\'\'\'“electronic mail” means any text, voice, sound or image message sent over a public communications network which can be stored in the network or in the recipient\'s terminal equipment until it is collected by the \'\'\'\'\'recipient;\'\'\'\'\''),('j','i','l',2,2,5,'066@A','066@A','066@A','066@A','en','6a. Traffic data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article 4(c) of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public electronic communications network or related terminal and electronic communication equipment, except where such interests are overridden by the interests of the fundamental rights and freedoms of the data subject. Such processing shall be restricted to that which is strictly necessary for the purposes of such security activity.','6a. \'\'\'\'\'Without prejudice to compliance with the provisions other than Article 7 of Directive 95/46/EC and Article 5 of this Directive, traffic \'\'\'\'\'data may be processed for the legitimate interest of the data controller for the purpose of implementing technical measures to ensure the network and information security, as defined by Article \'\'\'\'\'4 (c) \'\'\'\'\'of Regulation (EC) 460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. 1.), of a public electronic communication service, a public \'\'\'\'\'or private \'\'\'\'\'electronic communications \'\'\'\'\'network, an information society service \'\'\'\'\'or related terminal and electronic communication equipment, except where such interests are overridden by the interests \'\'\'\'\'for \'\'\'\'\'the fundamental rights and freedoms of the data subject. Such processing \'\'\'\'\'must \'\'\'\'\'be restricted to that which is strictly necessary for the purposes of such security activity.','\'\'\'\'\'7. \'\'\'\'\'Traffic data may be processed \'\'\'\'\'to \'\'\'\'\'the \'\'\'\'\'extent strictly necessary \'\'\'\'\'to ensure <s>the </s>network and information security, as defined by Article 4(c) of Regulation (EC) \'\'\'\'\'No \'\'\'\'\'460/2004 of the European Parliament and of the Council of 10 March 2004 establishing the European Network and Information Security Agency (OJ L 77, 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('j','i','l',2,2,5,'04411','04411','04411',NULL,'en','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.','4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to \'\'\'\'\'3b, \'\'\'\'\'the Commission \'\'\'\'\'shall, \'\'\'\'\'following consultation with the European Data Protection Supervisor, <s>the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, </s>relevant stakeholders and ENISA, \'\'\'\'\'recommend \'\'\'\'\'technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a \'\'\'\'\'and 3b.\'\'\'\'\'','<s>4. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 3d, the Commission may, following consultation with the European Data Protection Supervisor, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, relevant stakeholders and ENISA, adopt technical implementing measures concerning inter alia the measures set out in paragraph 1a and the circumstances, format and procedures applicable to information and notification requirements referred to in paragraphs 3a to 3d.</s>'),('j','i','l',2,2,5,'022i','022i',NULL,'022i','en','(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.','<s>(i) “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available electronic communications services in the Community.</s>','\'\'\'\'\'(h) “personal \'\'\'\'\'data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure \'\'\'\'\'of, \'\'\'\'\'or access \'\'\'\'\'to, \'\'\'\'\'personal data transmitted, stored or otherwise processed in connection with the provision of \'\'\'\'\'a \'\'\'\'\'publicly available electronic communications \'\'\'\'\'service \'\'\'\'\'in the Community.'),('j','i','l',2,2,5,'151@A',NULL,NULL,'151@A','en','','','\'\'\'\'\'1a. Paragraph 1 shall not apply to data specifically required by Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks to be retained for the purposes referred to in Article 1(1) of that Directive.\'\'\'\'\''),('j','i','l',0,2,5,'02','02','02','02','en','Article 2 − Definitions','Article 2 − Definitions','Article 2 − Definitions'),('j','i','l',2,2,5,'041','041','041','041','en','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.','1. The provider of a publicly available electronic communications service must take appropriate technical and organisational measures to safeguard security of its services, if necessary in conjunction with the provider of the public communications network with respect to network security. Having regard to the state of the art and the cost of their implementation, these measures shall ensure a level of security appropriate to the risk presented.'),('j','i','l',2,2,5,'052','052','052','052','en','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.','2. Paragraph 1 shall not affect any legally authorised recording of communications and the related traffic data when carried out in the course of lawful business practice for the purpose of providing evidence of a commercial transaction or of any other business communication.'),('j','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'en','','\'\'\'\'\'- a process for taking preventive, corrective and mitigating action against any vulnerabilities discovered in the process described under the fourth indent and a process for taking preventive, corrective and mitigating action against security incidents that can lead to a security breach.\'\'\'\'\'',''),('j','i','l',0,2,5,'18','18','18',NULL,'en','Article 18 − Review','Article 18 − Review','<s>Article 18 − Review</s>'),('j','i','l',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'en','(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.','(27a) IP addresses are essential to the working of the internet. They \'\'\'\'\'identify \'\'\'\'\'network \'\'\'\'\'participating devices, \'\'\'\'\'such as computers or mobile smart \'\'\'\'\'devices by \'\'\'\'\'a \'\'\'\'\'number. \'\'\'\'\'Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly \'\'\'\'\'evolving, \'\'\'\'\'questions have arisen about their \'\'\'\'\'use \'\'\'\'\'as personal data in certain circumstances. \'\'\'\'\'The Commission should therefore conduct a study regarding \'\'\'\'\'IP addresses <s>should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, </s>and \'\'\'\'\'their use and present \'\'\'\'\'such proposals as may be appropriate.','<s>(27a) IP addresses are essential to the working of the internet. They are unique numbers assigned to devices participating in a computer network using the Internet Protocol for communication between its nodes, such as computers or mobile smart devices. In practice, they may also be used to identify the user of a given device. Considering the different scenarios in which IP addresses are used, and the related technologies which are rapidly evolving (including the deployment of IPv6), questions have arisen about their treatment as personal data in certain circumstances. Developments concerning the use of IP addresses should be followed closely, taking into consideration the work already done by, among others, the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC, and in the light of such proposals as may be appropriate.</s>'),('j','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','en','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','(36) The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. National regulatory authorities should have sufficient powers and resources to investigate cases of non-compliance effectively, including the possibility to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.','\'\'\'\'\'(54) \'\'\'\'\'The need to ensure an adequate level of protection of privacy and personal data transmitted and processed in connection with the use of electronic communications networks in the Community calls for effective implementation and enforcement powers in order to provide adequate incentives for compliance. \'\'\'\'\'Competent national \'\'\'\'\'authorities \'\'\'\'\'and, where appropriate, other relevant national bodies \'\'\'\'\'should have sufficient powers and resources to investigate cases of non-compliance effectively, including \'\'\'\'\'powers \'\'\'\'\'to obtain any relevant information they might need, to decide on complaints and to impose sanctions in cases of non-compliance.'),('j','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'en','','\'\'\'\'\'(30a) When implementing measures transposing Directive 2002/58/EC, the authorities and courts of the Member States should not only interpret their national law in a manner consistent with that Directive, but should also ensure that they do not rely on an interpretation of that Directive which would be in conflict with other fundamental rights or general principles of Community law, such as the principle of proportionality.\'\'\'\'\'',''),('j','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'en','','\'\'\'\'\'3b. The seriousness of a breach requiring notification to subscribers shall be determined according to the circumstances of the breach, such as the risk to the personal data affected by the breach, the type of data affected by the breach, the number of subscribers involved, and the immediate or potential impact of the breach on the provision of services.\'\'\'\'\'',''),('j','i','l',2,2,5,'0434','0434',NULL,NULL,'en','3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>','<s>3c. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances when the notification of personal data breaches by the provider of a publicly available electronic communications service is required, in compliance with paragraphs 3a and 3b, the format applicable to such notification, as well as the manner in which the notification is made. Competent national authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions and remedies, including publication, as appropriate, in the event of a failure to do so.</s>'),('j','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'en','','\'\'\'\'\'No later than two years from the date of entry into force of Directive 2008/.../EC [amending Directive 2002/22/EC on universal service and users\" rights relating to electronic communications networks, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on consumer protection cooperation], the Commission shall submit to the European Parliament, the Council and the European Economic and Social Committee a report, based on an in-depth study, with recommendations on standard uses of IP addresses and the application of the ePrivacy and Data Protection Directives as regards their collection and further processing, following the consultation of the EDPS, the Article 29 Working Party, and other stakeholders to include industry representatives.\'\'\'\'\'',''),('j','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'en','','\'\'\'\'\'- a process for identifying and assessing reasonably foreseeable vulnerabilities in the systems maintained by the provider of electronic communications services, which shall include regular monitoring for security breaches; and\'\'\'\'\'',''),('j','i','l',2,2,5,'022g','022g','022g','022g','en','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','(g) “value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;','\'\'\'\'\'(f) \'\'\'\'\'“value added service” means any service which requires the processing of traffic data or location data other than traffic data beyond what is necessary for the transmission of a communication or the billing thereof;'),('j','i','l',2,2,5,'041@A','041@A','041@A',NULL,'en','1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:','1a. Without prejudice to the provisions of Directive \'\'\'\'\'95/46/EC and Directive 2006/24/EC of the European Parliament and of the Council of 15 March 2006 on the retention of data generated or processed in connection with the provision of publicly available electronic communications services or of public communications networks (OJ L 105, 13.4.2006, p. 54.), \'\'\'\'\'these measures shall include:','<s>1a. Without prejudice to the provisions of Directive 95/46/EC, these measures shall include:</s>'),('j','i','l',2,2,5,'151','151','151','151','en','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.','1. Member States may adopt legislative measures to restrict the scope of the rights and obligations provided for in Article 5, Article 6, Article 8(1), (2), (3) and (4), and Article 9 of this Directive when such restriction constitutes a necessary, appropriate and proportionate measure within a democratic society to safeguard national security (i.e. State security), defence, public security, and the prevention, investigation, detection and prosecution of criminal offences or of unauthorised use of the electronic communication system, as referred to in Article 13(1) of Directive 95/46/EC. To this end, Member States may, inter alia, adopt legislative measures providing for the retention of data for a limited period justified on the grounds laid down in this paragraph. All the measures referred to in this paragraph shall be in accordance with the general principles of Community law, including those referred to in Article 6(1) and (2) of the Treaty on European Union.'),('j','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'en','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>The measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','en','','','\'\'\'\'\'(55) The implementation and enforcement of the provisions of this Directive often require cooperation between the national regulatory authorities of two or more Member States, for example in combating cross-border spam and spyware. In order to ensure smooth and rapid cooperation in such cases, procedures relating for example to the quantity and format of information exchanged between authorities, or deadlines to be complied with, should be defined in recommendations. Such procedures will also allow the resulting obligations of market actors to be harmonised, contributing to the creation of a level playing field in the Community.\'\'\'\'\''),('j','i','l',2,2,5,'051','051','051','051','en','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.','1. Member States shall ensure the confidentiality of communications and the related traffic data by means of a public communications network and publicly available electronic communications services, through national legislation. In particular, they shall prohibit listening, tapping, storage or other kinds of interception or surveillance of communications and the related traffic data by persons other than users, without the consent of the users concerned, except when legally authorised to do so in accordance with Article 15(1). This paragraph shall not prevent technical storage which is necessary for the conveyance of a communication without prejudice to the principle of confidentiality.'),('j','i','l',2,2,5,'152','152','152','152','en','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.','2. The provisions of Chapter III on judicial remedies, liability and sanctions of Directive 95/46/EC shall apply with regard to national provisions adopted pursuant to this Directive and with regard to the individual rights derived from this Directive.'),('j','i','l',2,2,5,'063','063','063','063','en','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given his/her prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.','3. For the purpose of marketing electronic communications services or for the provision of value added services, the provider of a publicly available electronic communications service may process the data referred to in paragraph 1 to the extent and for the duration necessary for such services or marketing, if the subscriber or user to whom the data relate has given \'\'\'\'\'his or her \'\'\'\'\'prior consent. Users or subscribers shall be given the possibility to withdraw their consent for the processing of traffic data at any time.'),('j','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','en','','\'\'\'\'\'3a. The competent authority shall consider and determine the seriousness of the breach. If the breach is deemed to be serious, the competent authority shall require the provider of publicly available electronic communications services and the provider of information society services to give an appropriate notification without undue delay to the persons affected by the breach. The notification shall contain the elements described in paragraph 3.\'\'\'\'\'','\'\'\'\'\'4. Member States shall ensure that the competent national authority is able to set detailed rules and, where necessary, issue instructions concerning the circumstances in which notification of personal data breaches by providers of a publicly available electronic communications service is necessary, the format applicable to such notification and the manner in which the notification is to be made.\'\'\'\'\''),('j','i','l',2,2,5,'142','142','142','142','en','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society services(9).','2. Where provisions of this Directive can be implemented only by requiring specific technical features in electronic communications networks, Member States shall inform the Commission in accordance with the procedure provided for by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and of rules on information society \'\'\'\'\'services.\'\'\'\'\''),('j','i','l',2,2,5,'0442','0442','0442',NULL,'en','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).','<s>Those measures designed to amend non-essential elements of this Directive by supplementing it shall be adopted in accordance with the regulatory procedure with scrutiny referred to in Article 14a (2). On imperative grounds of urgency, the Commission may use the urgency procedure referred to in Article 14a (3).</s>'),('j','i','l',1,2,5,'03:28','03:28','03:28','03:28','en','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','(28) Technological progress allows the development of new applications based on devices for data collection and identification, which may be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified tags, which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social benefits and thus make a powerful contribution to the internal market if their use is acceptable to citizens. To achieve that, it is necessary to ensure that all the fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive 2002/58/EC, including those on security, traffic and location data and on confidentiality, should apply.','\'\'\'\'\'(44) \'\'\'\'\'Technological progress allows the development of new applications based on devices for data collection and identification, which \'\'\'\'\'could \'\'\'\'\'be contactless devices using radio frequencies. For example, Radio Frequency Identification Devices (RFID) use radio frequencies to capture data from uniquely identified \'\'\'\'\'tags \'\'\'\'\'which can then be transferred over existing communications networks. The wide use of such technologies can bring considerable economic and social \'\'\'\'\'benefit \'\'\'\'\'and thus make a powerful contribution to the internal \'\'\'\'\'market, \'\'\'\'\'if their use is acceptable to citizens. To achieve \'\'\'\'\'this aim, \'\'\'\'\'it is necessary to ensure that all <s>the </s>fundamental rights of individuals, including the right to privacy and data protection, are safeguarded. When such devices are connected to publicly available electronic communications networks or make use of electronic communications services as a basic infrastructure, the relevant provisions of Directive \'\'\'\'\'2002/58/EC (Directive on privacy and electronic communications), \'\'\'\'\'including those on security, traffic and location data and on confidentiality, should apply.'),('j','i','l',1,2,5,'043:29','043:29','043:29','043:29','en','(29) A breach of security resulting in the loss or compromising of personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to users, such as economic loss, social harm or identity theft. Therefore, subscribers concerned by such security incidents should be notified by the relevant service provider of every security breach without delay in order to be able to take the necessary precautions. In particular, in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of unauthorised access to the content of e-mails, access to credit card records, etc.), it is essential that the relevant service providers notify affected users immediately. Providers should also notify affected users once a year of all breaches of security under this Directive that occurred during the preceding twelve months. The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.','(29) A breach of security resulting in the loss or compromising <s>of </s>personal data of a subscriber or individual may, if not addressed in an adequate and timely manner, result in substantial harm to \'\'\'\'\'users. \'\'\'\'\'Therefore, \'\'\'\'\'the national regulatory authority or other competent national authority \'\'\'\'\'should be notified by the relevant service provider of every security breach without \'\'\'\'\'delay. The competent authority should determine the seriousness of the breach and should require the relevant service providers to give an appropriate notification without undue \'\'\'\'\'delay <s>in order </s>to <s>be able to take </s>the \'\'\'\'\'persons affected by the breach, as appropriate. Furthermore, and \'\'\'\'\'in cases where there is an imminent and direct danger for consumers\' rights and interests (such as in cases of \'\'\'\'\'unauthorized \'\'\'\'\'access to the content of e-mails, access to credit card records, etc.), <s>it is essential that </s>the relevant service providers \'\'\'\'\'should, in addition to the competent national authorities, immediately \'\'\'\'\'notify affected users \'\'\'\'\'directly. Finally, providers \'\'\'\'\'should \'\'\'\'\'annually \'\'\'\'\'notify affected users <s>once a year </s>of all breaches of security under this Directive that occurred during the \'\'\'\'\'relevant time period. \'\'\'\'\'The notification to the national authorities and to users should include information about measures taken by the provider to address the breach, as well as recommendations for the protection of the users affected.','\'\'\'\'\'(47) \'\'\'\'\'A breach of security resulting in the loss or compromising of personal data of \'\'\'\'\'an \'\'\'\'\'individual \'\'\'\'\'subscriber \'\'\'\'\'may, if not addressed in an adequate and timely manner, result in substantial <s>harm to users, such as </s>economic \'\'\'\'\'loss and \'\'\'\'\'social \'\'\'\'\'harm, including \'\'\'\'\'identity \'\'\'\'\'fraud. \'\'\'\'\'Therefore, \'\'\'\'\'as soon as the provider of publicly available electronic communications service becomes aware that \'\'\'\'\'such \'\'\'\'\'a breach has occurred, it \'\'\'\'\'should \'\'\'\'\'assess the risks associated with it, e.g. \'\'\'\'\'by \'\'\'\'\'establishing \'\'\'\'\'the \'\'\'\'\'type \'\'\'\'\'of \'\'\'\'\'data affected by the \'\'\'\'\'breach \'\'\'\'\'(including their sensitivity, context and \'\'\'\'\'the \'\'\'\'\'security measures \'\'\'\'\'in \'\'\'\'\'place), the cause \'\'\'\'\'and \'\'\'\'\'extent \'\'\'\'\'of <s>unauthorised access to </s>the \'\'\'\'\'breach, \'\'\'\'\'the \'\'\'\'\'number of subscribers \'\'\'\'\'affected \'\'\'\'\'and the possible harm for subscribers as \'\'\'\'\'a \'\'\'\'\'result \'\'\'\'\'of \'\'\'\'\'the breach (e.g. identity theft, financial loss, loss \'\'\'\'\'of \'\'\'\'\'business or employment opportunities or physical harm). The subscribers concerned by \'\'\'\'\'security \'\'\'\'\'incidents \'\'\'\'\'that \'\'\'\'\'could result in a serious risk to their privacy (e.g. identity theft or fraud, physical harm, significant humiliation or damage to reputation) should be notified without delay in order to allow them to take \'\'\'\'\'the \'\'\'\'\'necessary precautions. \'\'\'\'\'The notification <s>to the national authorities and to users </s>should include information about measures taken by the provider to address the breach, as well as recommendations for the \'\'\'\'\'users affected. Notification \'\'\'\'\'of \'\'\'\'\'a security breach to a subscriber should not be required if \'\'\'\'\'the \'\'\'\'\'provider has demonstrated to the competent authority that it has implemented appropriate technological protection measures, and that those measures were applied to the data concerned by the security breach. Such technological protection measures should render the data unintelligible to any person who is not authorised to access it.\'\'\'\'\''),('j','i','l',2,2,5,'062','062','062','062','en','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.','2. Traffic data necessary for the purposes of subscriber billing and interconnection payments may be processed. Such processing is permissible only up to the end of the period during which the bill may lawfully be challenged or payment pursued.'),('j','i','l',2,2,5,'022f','022f','022f','022f','en','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','(f) “consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;','\'\'\'\'\'(e) \'\'\'\'\'“consent” by a user or subscriber corresponds to the data subject\'s consent in Directive 95/46/EC;'),('j','i','l',2,2,5,'0432','0432','0432','0432','en','3a. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider of publicly available electronic communications services has demonstrated to the satisfaction of the competent authority that no harm to the rights and interests of consumers is reasonably likely to occur as a result of the personal data breach.','\'\'\'\'\'The \'\'\'\'\'provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the Internet and providing \'\'\'\'\'services <s>has demonstrated </s>to \'\'\'\'\'consumers, which is \'\'\'\'\'the \'\'\'\'\'data controller and \'\'\'\'\'the \'\'\'\'\'provider of information society services, shall notify their users beforehand \'\'\'\'\'to \'\'\'\'\'avoid imminent and direct danger to \'\'\'\'\'the rights and interests of \'\'\'\'\'consumers.\'\'\'\'\'','\'\'\'\'\'When the \'\'\'\'\'personal data breach \'\'\'\'\'represents \'\'\'\'\'a \'\'\'\'\'serious risk for \'\'\'\'\'the \'\'\'\'\'subscriber\'s privacy, the \'\'\'\'\'provider of publicly available electronic communications services \'\'\'\'\'shall notify \'\'\'\'\'the <s>satisfaction of the </s>competent \'\'\'\'\'national \'\'\'\'\'authority <s>that no harm to the rights </s>and \'\'\'\'\'the subscriber \'\'\'\'\'of <s>consumers is reasonably likely to occur as a result of </s>the \'\'\'\'\'breach without undue delay.\'\'\'\'\''),('j','i','l',2,2,5,'021','021','021','021','en','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC of the European Parliament and of the Council of 7 March 2002 on a common regulatory framework for electronic communications networks and services (Framework Directive)(8) shall apply.','Save as otherwise provided, the definitions in Directive 95/46/EC and in Directive 2002/21/EC <s>of the European Parliament and of the Council of 7 March 2002 </s>on a common regulatory framework for electronic communications networks and services (Framework \'\'\'\'\'Directive) \'\'\'\'\'shall apply.'),('j','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','en','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that national regulatory authorities have all the investigative powers and resources necessary, including the possibility to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.','3. Member States shall ensure that \'\'\'\'\'the competent \'\'\'\'\'national \'\'\'\'\'authority and, where relevant, other national bodies \'\'\'\'\'have all \'\'\'\'\'necessary \'\'\'\'\'investigative powers and \'\'\'\'\'resources, \'\'\'\'\'including the \'\'\'\'\'power \'\'\'\'\'to obtain any relevant information they might need to monitor and enforce national provisions adopted pursuant to this Directive.'),('j','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'en','','\'\'\'\'\'National regulatory authorities shall also monitor whether companies have complied with their notification obligations under this Article and impose appropriate sanctions, including publication, as appropriate, in the event of a failure to do so.\'\'\'\'\'',''),('j','i','l',0,2,5,'15','15','15','15','en','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC','Article 15 − Application of certain provisions of Directive 95/46/EC'),('j','i','l',2,2,5,'153','153','153','153','en','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.','3. The Working Party on the Protection of Individuals with regard to the Processing of Personal Data instituted by Article 29 of Directive 95/46/EC shall also carry out the tasks laid down in Article 30 of that Directive with regard to matters covered by this Directive, namely the protection of fundamental rights and freedoms and of legitimate interests in the electronic communications sector.'),('j','i','l',2,2,5,'042','042','042','042','en','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.','2. In case of a particular risk of a breach of the security of the network, the provider of a publicly available electronic communications service must inform the subscribers concerning such risk and, where the risk lies outside the scope of the measures to be taken by the service provider, of any possible remedies, including an indication of the likely costs involved.'),('j','i','l',1,2,5,'143:35@B','143:35@B',NULL,NULL,'en','(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>','<s>(35b) Where measures aiming to ensure that terminal equipment is constructed so as to safeguard the protection of personal data and privacy are adopted pursuant to Directive 1999/5/EC or Council Decision 87/95/EEC, such measures should respect the principle of technology neutrality to the greatest extent possible.</s>'),('j','i','l',2,2,5,'022d','022d','022d','022d','en','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;','(d) “communication” means any information exchanged or conveyed between a finite number of parties by means of a publicly available electronic communications service. This does not include any information conveyed as part of a broadcasting service to the public over an electronic communications network except to the extent that the information can be related to the identifiable subscriber or user receiving the information;'),('j','i','l',2,2,5,'061','061','061','061','en','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service must be erased or made anonymous when it is no longer needed for the purpose of the transmission of a communication without prejudice to paragraphs 2, 3 and 5 of this Article and Article 15(1).','1. Traffic data relating to subscribers and users processed and stored by the provider of a public communications network or publicly available electronic communications service \'\'\'\'\'shall \'\'\'\'\'be erased or made anonymous when it is no longer needed for the purpose of the transmission of a \'\'\'\'\'communication. This shall be \'\'\'\'\'without prejudice to paragraphs 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'and 7 \'\'\'\'\'of this Article and Article 15(1).'),('j','i','l',2,2,5,'151@B','151@B','151@B',NULL,'en','1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.','1b. Providers of publicly available communications services \'\'\'\'\'and providers of information society services \'\'\'\'\'shall notify the \'\'\'\'\'independent data protection authorities, \'\'\'\'\'without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the \'\'\'\'\'independent data protection \'\'\'\'\'authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.','<s>1b. Providers of publicly available communications services shall notify the supervisory authority established in accordance with Article 28 of Directive 95/46/EC, without undue delay, of all requests for access to users\" personal data received pursuant to paragraph 1, including the legal justification given and the legal procedure followed for each request; the supervisory authority concerned shall notify the appropriate judicial authorities of those cases in which it deems that the relevant provisions of national law have not been complied with.</s>'),('j','i','l',0,2,5,'15@A','15@A','15@A','15@A','en','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement','Article 15a − Implementation and enforcement'),('j','i','l',0,2,5,'05','05','05','05','en','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications','Article 5 − Confidentiality of the communications'),('j','i','l',0,2,5,'04','04','04','04','en','Article 4 − Security of processing','Article 4 − Security of processing','Article 4 − Security of processing'),('j','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'en','','\'\'\'\'\'Providers shall annually notify affected users of all breaches of security that have led to the accidental or unlawful destruction, loss or alteration or the unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed in connection with the provision of publicly available communications services in the Community.\'\'\'\'\'',''),('j','i','l',2,2,5,'141','141','141','141','en','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','1. In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.','\'\'\'\'\'1 \'\'\'\'\'In implementing the provisions of this Directive, Member States shall ensure, subject to paragraphs 2 and 3, that no mandatory requirements for specific technical features are imposed on terminal or other electronic communication equipment which could impede the placing of equipment on the market and the free circulation of such equipment in and between Member States.'),('j','i','l',0,2,5,'06','06','06','06','en','Article 6 − Traffic data','Article 6 − Traffic data','Article 6 − Traffic data'),('j','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','en','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. Without prejudice to any judicial remedy which might be available, Member States shall ensure that the national regulatory authority has the power to order the cessation of the infringements referred to in paragraph 1.','2. <s>Without prejudice to any judicial remedy which might be available, </s>Member States shall ensure that the \'\'\'\'\'competent \'\'\'\'\'national <s>regulatory </s>authority \'\'\'\'\'and, where relevant, other national bodies have \'\'\'\'\'the power to order the cessation of the infringements referred to in paragraph 1.'),('j','i','l',2,2,5,'022c','022c','022c','022c','en','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications network, indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;','(c) “location data” means any data processed in an electronic communications \'\'\'\'\'network or by an electronic communications service, \'\'\'\'\'indicating the geographic position of the terminal equipment of a user of a publicly available electronic communications service;'),('j','i','l',2,2,5,'022e','022e','022e',NULL,'en','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;','<s>(e) “call” means a connection established by means of a publicly available telephone service allowing two-way communication;</s>'),('j','i','l',2,2,5,'053','053','053','053','en','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or gaining access to information already stored, in the terminal equipment of a subscriber or \'\'\'\'\'user, either directly or indirectly by means of any kind of storage medium, \'\'\'\'\'is \'\'\'\'\'prohibited unless \'\'\'\'\'the subscriber or user concerned \'\'\'\'\'has given his/her prior consent, taking into account that browser settings constitute prior consent, and \'\'\'\'\'is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, and is offered the right to refuse such \'\'\'\'\'processing and is offered the right to refuse such processing by <s>the </s>data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out <s>or facilitating </s>the transmission of a communication over an electronic \'\'\'\'\'communication \'\'\'\'\'network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.','3. Member States shall ensure that the storing of information, or <s>gaining </s>access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive \'\'\'\'\'information, \'\'\'\'\'in accordance with Directive 95/46/EC, inter alia about the purposes of the \'\'\'\'\'processing, \'\'\'\'\'and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.'),('j','i','l',0,2,5,'14','14','14','14','en','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation','Article 14 − Technical features and standardisation'),('j','i','l',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'en','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.','(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to \'\'\'\'\'privacy and the right to confidentiality and security of information technology systems, \'\'\'\'\'with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.','<s>(26a) Directive 2002/58/EC provides for the harmonisation of the provisions of the Member States required to ensure an equivalent level of protection of fundamental rights and freedoms, and in particular the right to privacy, with respect to the processing of personal data in the electronic communications sector, and to ensure the free movement of such data and of electronic communications equipment and services in the Community.</s>'),('j','i','l',2,2,5,'044',NULL,NULL,'044','en','','','\'\'\'\'\'5. In order to ensure consistency in implementation of the measures referred to in paragraphs 1 to 4 the Commission may, following consultation with the European Network and Information Security Agency (ENISA), the Article 29 Working Party and the European Data Protection Supervisor, adopt recommendations concerning, inter alia, the circumstances, format and procedures applicable to the information and notification requirements referred to in this Article.\'\'\'\'\''),('j','i','l',2,2,5,'0433','0433','0433','0433','en','3b. Notification of a personal data breach to a subscriber or individual concerned shall not be required if the provider has demonstrated to the satisfaction of the competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not authorised to access the data.','<s>3b. </s>Notification of a \'\'\'\'\'security \'\'\'\'\'breach to a subscriber or individual <s>concerned </s>shall not be required if the provider has demonstrated to the <s>satisfaction of the </s>competent authority that it has implemented appropriate technological protection measures, and those measures were applied to the data concerned by the security breach. Such technological protection measures shall render the data unintelligible to any person who is not \'\'\'\'\'authorized \'\'\'\'\'to access the data.','\'\'\'\'\'The notification to the subscriber shall at least describe the nature \'\'\'\'\'of \'\'\'\'\'the \'\'\'\'\'personal data breach \'\'\'\'\'and \'\'\'\'\'the \'\'\'\'\'contact points where more information can be obtained, and shall recommend measures \'\'\'\'\'to \'\'\'\'\'mitigate \'\'\'\'\'the \'\'\'\'\'possible negative effects \'\'\'\'\'of the \'\'\'\'\'personal data breach. The notification to the \'\'\'\'\'competent \'\'\'\'\'national \'\'\'\'\'authority \'\'\'\'\'shall, in addition, describe the consequences of, \'\'\'\'\'and <s>those measures were applied to </s>the \'\'\'\'\'measures proposed or taken \'\'\'\'\'by the \'\'\'\'\'provider \'\'\'\'\'to \'\'\'\'\'address, \'\'\'\'\'the \'\'\'\'\'personal data breach.\'\'\'\'\''),('j','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','en','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on penalties, including penal sanctions where appropriate, applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and dissuasive. The Member States shall notify those provisions to the Commission by the [time limit for implementation of the amending act] at the latest and shall notify it without delay of any subsequent amendment affecting them.','1. Member States shall lay down the rules on \'\'\'\'\'penalties \'\'\'\'\'applicable to infringements of the national provisions adopted pursuant to this Directive and shall take all measures necessary to ensure that they are implemented. The penalties provided for must be effective, proportionate and \'\'\'\'\'dissuasive and may be applied to cover the period of any breach, even where the breach has subsequently been rectified. \'\'\'\'\'The Member States shall notify those provisions to the Commission by \'\'\'\'\'...(The date referred to in Article 4(1).), \'\'\'\'\'and shall notify it without delay of any subsequent amendment affecting them.'),('j','i','l',2,2,5,'064','064','064','064','en','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.','4. The service provider must inform the subscriber or user of the types of traffic data which are processed and of the duration of such processing for the purposes mentioned in paragraph 2 and, prior to obtaining consent, for the purposes mentioned in paragraph 3.'),('j','i','l',2,2,5,'022b','022b','022b','022b','en','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;','(b) “traffic data” means any data processed for the purpose of the conveyance of a communication on an electronic communications network or for the billing thereof;'),('j','i','l',2,2,5,'181','181','181',NULL,'en','Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.','\'\'\'\'\'By ... (Two \'\'\'\'\'years \'\'\'\'\'from the date of entry into force of this Directive.), the Commission shall submit to the European Parliament and the Council, having consulted the Article 29 Working Party and the European Data Protection Supervisor, a report on the application of this Directive and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, breach notifications and the use of personal data by public or private third parties for purposes not covered by this Directive, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. Where appropriate, the Commission shall submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector, the Treaty of Lisbon amending the Treaty on European Union and the Treaty establishing the European Community (OJ C 306, 17.12.2007, p. 1.), in particular the new competences in matters of data protection as laid down in Article 16, and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.\'\'\'\'\'','<s>Not later than three years after <time limit for implementation of the amending act>, the Commission shall submit to the European Parliament and the Council, having consulted the Working Party on the Protection of Individuals with regard to the Processing of Personal Data established by Article 29 of Directive 95/46/EC and the European Data Protection Supervisor, a report on the application of this Directive 2002/58/EC and its impact on economic operators and consumers, in particular as regards the provisions on unsolicited communications, and breach notifications, taking into account the international environment. For this purpose, the Commission may request information from the Member States, which shall be supplied without undue delay. The Commission may submit proposals to amend this Directive, taking account of the results of that report, any changes in the sector and any other proposal it may deem necessary in order to improve the effectiveness of this Directive.</s>'),('j','i','l',2,2,5,'041@A2','041@A2','041@A2',NULL,'en','- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and','- \'\'\'\'\'appropriate technical and organisational measures to \'\'\'\'\'protect \'\'\'\'\'the network and services \'\'\'\'\'against \'\'\'\'\'accidental, \'\'\'\'\'unlawful <s>destruction, accidental loss </s>or <s>alteration, or </s>unauthorised \'\'\'\'\'usage \'\'\'\'\'or \'\'\'\'\'interference with \'\'\'\'\'or \'\'\'\'\'hindering of their functioning or availability;\'\'\'\'\'','<s>- protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration, or unauthorised or unlawful storage, processing, access or disclosure; and</s>'),('j','i','l',2,2,5,'143','143','143','143','en','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and \'\'\'\'\'communications. Such measures shall respect the principle of technology neutrality.\'\'\'\'\'','3. Where required, measures may be adopted to ensure that terminal equipment is constructed in a way that is compatible with the right of users to protect and control the use of their personal data, in accordance with Directive 1999/5/EC and Council Decision 87/95/EEC of 22 December 1986 on standardisation in the field of information technology and communications.'),('j','i','l',2,2,5,'065','065','065','065','en','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.','5. Processing of traffic data, in accordance with paragraphs 1, 2, 3 and 4, must be restricted to persons acting under the authority of providers of the public communications networks and publicly available electronic communications services handling billing or traffic management, customer enquiries, fraud detection, marketing electronic communications services or providing a value added service, and must be restricted to what is necessary for the purposes of such activities.'),('j','i','l',2,2,5,'041@B','041@B','041@B',NULL,'en','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.','1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and \'\'\'\'\'information society services and \'\'\'\'\'to issue recommendations about best practices \'\'\'\'\'and performance indicators \'\'\'\'\'concerning the level of security which these measures should achieve.','<s>1b. National regulatory authorities shall be able to audit the measures taken by providers of publicly available electronic communication services and to issue recommendations about best practices concerning the level of security which these measures should achieve.</s>'),('j','i','l',2,2,5,'041@A1','041@A1','041@A1',NULL,'en','- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;','- \'\'\'\'\'appropriate technical and organisational measures to \'\'\'\'\'ensure that personal data can be accessed only by authorised personnel for legally authorised \'\'\'\'\'purposes and to protect personal data stored or transmitted against accidental or unlawful destruction, accidental loss or alteration and unauthorised or unlawful storage, processing, access or disclosure;\'\'\'\'\'','<s>- ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;</s>'),('j','i','l',2,2,5,'022a','022a','022a','022a','en','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;','(a) “user” means any natural person using a publicly available electronic communications service, for private or business purposes, without necessarily having subscribed to this service;'),('j','i','l',2,2,5,'0431','0431','0431','0431','en','3. In the case of a personal data breach, the provider of publicly available electronic communications services shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State and the subscriber or individual concerned of such a breach, subject to paragraphs 3a and 3b below.. The notification to the subscriber or individual concerned shall at least describe the nature of the breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the personal data breach. The notification to the competent authority shall, in addition, describe the consequences of the personal data breach and the measures proposed or taken by the provider to address the breach.','3. In <s>the </s>case of a \'\'\'\'\'breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to \'\'\'\'\'personal data \'\'\'\'\'transmitted, stored or otherwise processed in connection with \'\'\'\'\'the \'\'\'\'\'provision of publicly available communications services in the Community, the \'\'\'\'\'provider of publicly available electronic communications \'\'\'\'\'services, as well as any undertaking operating on the internet and providing \'\'\'\'\'services \'\'\'\'\'to consumers, which is the data controller and the provider of information society services \'\'\'\'\'shall, without undue delay, notify the national regulatory authority or the competent authority according to the individual law of the Member State <s>and the subscriber or individual concerned </s>of such a \'\'\'\'\'breach. \'\'\'\'\'The notification to the \'\'\'\'\'competent authority \'\'\'\'\'shall at least describe the nature of the breach and <s>the contact points where more information can be obtained, and shall </s>recommend measures to mitigate \'\'\'\'\'its \'\'\'\'\'possible negative \'\'\'\'\'effects. \'\'\'\'\'The notification to the competent authority shall, in addition, describe the consequences of <s>the personal data breach </s>and the measures <s>proposed or </s>taken by the provider to address the breach.','3. In the case of a personal data breach, the provider of publicly available electronic communications services \'\'\'\'\'shall assess \'\'\'\'\'the \'\'\'\'\'scope \'\'\'\'\'of the \'\'\'\'\'personal data \'\'\'\'\'breach, \'\'\'\'\'evaluate its seriousness \'\'\'\'\'and \'\'\'\'\'consider whether it is necessary \'\'\'\'\'to \'\'\'\'\'notify \'\'\'\'\'the <s>subscriber or individual concerned shall at least describe the nature of the breach and the contact points where more information can be obtained, and shall recommend measures to mitigate possible negative effects of the </s>personal data \'\'\'\'\'breach \'\'\'\'\'to the competent \'\'\'\'\'national \'\'\'\'\'authority <s>shall, in addition, describe the consequences of the personal data breach </s>and \'\'\'\'\'subscriber concerned, taking into account \'\'\'\'\'the \'\'\'\'\'relevant rules set \'\'\'\'\'by the \'\'\'\'\'competent national authority in accordance with paragraph 4.\'\'\'\'\''),('j','i','l',2,2,5,'066','066','066','066','en','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.','6. Paragraphs 1, 2, 3 and 5 shall apply without prejudice to the possibility for competent bodies to be informed of traffic data in conformity with applicable legislation with a view to settling disputes, in particular interconnection or billing disputes.'),('j','i','l',2,2,5,'041@A3','041@A3','041@A3',NULL,'en','- implement a security policy with respect to the processing of personal data.','- <s>implement </s>a security policy with respect to the processing of personal \'\'\'\'\'data;\'\'\'\'\'','<s>- implement a security policy with respect to the processing of personal data.</s>'),('j','i','l',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','en','(26b) The processing of traffic data for the purpose of ensuring network and information security, including ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, by providers of security services acting as data controllers would, under normal circumstances, be considered to be for the legitimate interest of the data controller within the meaning of Article 7(f) of Directive 95/46/EC. This could for example include preventing unauthorized access to electronic communications networks, or denial of service attacks.','(26b) The processing of traffic data for <s>the purpose of ensuring </s>network and information \'\'\'\'\'security purposes, \'\'\'\'\'ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted \'\'\'\'\'data will enable the processing \'\'\'\'\'of \'\'\'\'\'such \'\'\'\'\'data <s>controllers would, under normal circumstances, be considered to be </s>for the legitimate interest of the data controller \'\'\'\'\'for \'\'\'\'\'the \'\'\'\'\'purpose \'\'\'\'\'of <s>Article 7(f) of Directive 95/46/EC. This could for example include </s>preventing unauthorized access \'\'\'\'\'and malicious code distribution, stopping the \'\'\'\'\'denial of service \'\'\'\'\'attacks, and damages to computer and electronic communication systems. The European Network and Information Security Agency (ENISA) should publish regular studies with the purpose of illustrating the types of processing allowed under Article 6 of this Directive.\'\'\'\'\'','\'\'\'\'\'(41) \'\'\'\'\'The processing of traffic data \'\'\'\'\'to the extent strictly necessary \'\'\'\'\'for the \'\'\'\'\'purposes \'\'\'\'\'of \'\'\'\'\'the detection, location and elimination of faults and malfunctions of \'\'\'\'\'network and information security, <s>including </s>ensuring the availability, authenticity, integrity and confidentiality of stored or transmitted data, \'\'\'\'\'will help prevent unauthorised access and malicious code distribution, \"denial \'\'\'\'\'of \'\'\'\'\'service\" attacks and damage \'\'\'\'\'to \'\'\'\'\'computer and \'\'\'\'\'electronic \'\'\'\'\'communication systems.\'\'\'\'\''),('j','i','l',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'en','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.','(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.','<s>(26c) When defining the implementing measures on the security of processing, in accordance with the regulatory procedure with scrutiny, the Commission should consult all relevant European authorities and organisations (ENISA, the European Data Protection Supervisor and the Article 29 Working Party) as well as all other relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of Directive 2002/58/EC.</s>'),('j','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','en','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with the Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the Article 29 of Directive 95/46/EC (\"Article 29 Data Protection Working Party\"), the relevant regulatory authorities and, where appropriate, ENISA. ','4. In order to ensure effective cross-border co-operation in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt technical implementing measures, following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\'','4. In order to ensure effective cross-border \'\'\'\'\'cooperation \'\'\'\'\'in the enforcement of the national laws adopted pursuant to this Directive and to create harmonised conditions for the provision of services involving cross-border data flows, the Commission may adopt \'\'\'\'\'recommendations, \'\'\'\'\'following consultation with \'\'\'\'\'ENISA, \'\'\'\'\'the <s>Working Party on the Protection of Individuals with regard to the Procesing of Personal Data established by the </s>Article 29 <s>of Directive 95/46/EC (\"Article 29 Data Protection </s>Working \'\'\'\'\'Party and \'\'\'\'\'the relevant regulatory \'\'\'\'\'authorities.\'\'\'\'\''),('j','i','l',2,2,5,'04412','04412','04412',NULL,'en','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.','The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.','<s>The Commission shall involve all relevant stakeholders, particularly in order to be informed of the best available technical and economic methods for improving the implementation of this Directive.</s>'),('j','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'en','','\'\'\'\'\'The notification of a serious breach may be postponed in cases where the notification may hinder the progress of a criminal investigation related to the serious breach.\'\'\'\'\'',''),('b','i','l',2,1,1,'093','093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('b','i','l',2,1,1,'092','092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('b','i','l',2,1,1,'1221c','1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger \'\'\'\'\'tout investissement public réalisé et \'\'\'\'\'les risques inhérents à \'\'\'\'\'l\'investissement, y compris un partage des risques approprié entre les entreprises bénéficiant de l\'accès à ces nouvelles ressources;\'\'\'\'\'','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger les risques inhérents à l\'investissement;'),('b','i','l',2,1,1,'1221f','1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.'),('b','i','l',2,1,1,'1212j','1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('b','i','l',2,1,1,'1212i','1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('b','i','l',2,1,1,'1212d','1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('b','i','l',2,1,1,'1221','1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('b','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'fr','','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\'',''),('b','i','l',2,1,1,'123','123','123','123','fr','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE (directive-cadre).','3. Lorsque les autorités de régulation nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17 \'\'\'\'\'de la directive 2002/21/CE (directive-cadre).','3. Lorsque les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'particulières \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article 17, paragraphe 1, de la directive 2002/21/CE \'\'\'\'\'(directive \"cadre\").\'\'\'\'\''),('b','i','l',2,1,1,'1221b','1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('b','i','l',2,1,1,'1212f','1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des antennes ou pylônes, des trous de visite et boîtiers situés dans la rue;','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'tours d\'antenne \'\'\'\'\'ou \'\'\'\'\'autres constructions de soutènement, des \'\'\'\'\'pylônes, des trous de visite et boîtiers \'\'\'\'\'et de tous les autres éléments de réseau qui ne sont pas actifs;\'\'\'\'\'','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, tours et autres constructions de soutènement, \'\'\'\'\'pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('b','i','l',2,1,1,'094','094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès dégroupé aux boucles locales à paire torsadée métallique, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'a été reconnu comme possédant une puissance significative sur un marché pertinent conformément \'\'\'\'\'à <s>des obligations au titre de </s>l\'article \'\'\'\'\'14 de la directive 2002/21/CE (directive \"cadre\") \'\'\'\'\'concernant l\'accès \'\'\'\'\'local en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur est soumis à des obligations au titre de l\'article 12 concernant l\'accès \'\'\'\'\'de gros \'\'\'\'\'aux \'\'\'\'\'infrastructures de réseaux, y compris l\'accès dégroupé \'\'\'\'\'à \'\'\'\'\'la boucle locale en position déterminée, \'\'\'\'\'les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('b','i','l',2,1,1,'1221e','1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('b','i','l',2,1,1,'095','095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. \'\'\'\'\'Ces \'\'\'\'\'mesures, qui \'\'\'\'\'visent à \'\'\'\'\'modifier des éléments non essentiels de la présente \'\'\'\'\'directive, \'\'\'\'\'sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('b','i','l',2,1,1,'1221a','1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné;','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\'','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès \'\'\'\'\'concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;\'\'\'\'\''),('b','i','l',2,1,1,'1212a','1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('b','i','l',2,1,1,'1221d','1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme;','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, en particulier la concurrence fondée sur les infrastructures;\'\'\'\'\'','d) la nécessité de préserver la concurrence à long \'\'\'\'\'terme, y compris au moyen d\'une concurrence fondée sur des infrastructures économiquement efficace;\'\'\'\'\''),('b','i','l',2,1,1,'1212g','1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('b','i','l',0,1,1,'12','12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('b','i','l',2,1,1,'1213','1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('b','i','l',2,1,1,'1211','1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('b','i','l',2,1,1,'1212b','1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('b','i','l',2,1,1,'1212','1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:','Les opérateurs peuvent notamment se voir imposer:'),('b','i','l',2,1,1,'091','091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et d\'utilisation et les prix.','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, \'\'\'\'\'les restrictions en matière d\'accès aux services et applications, les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.','<s>1. </s>Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, les modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('b','i','l',2,1,1,'1212h','1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('b','i','l',2,1,1,'1212e','1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('b','i','l',0,1,1,'09','09','09','09','fr','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence'),('b','i','l',2,1,1,'1212c','1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('b','i','l',0,2,4,'33','33','33','33','fr','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées'),('b','i','l',0,2,4,'21','21','21','21','fr','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations'),('b','i','l',2,2,4,'2231','223','2231','223','fr','3. Afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux, la Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques concernant les exigences minimales en matière de qualité de service qui doivent être imposées par l\'autorité réglementaire nationale aux entreprises qui fournissent des réseaux de communications publics. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','3. \'\'\'\'\'Une autorité réglementaire nationale peut adopter des orientations définissant des exigences minimales en matière \'\'\'\'\'de \'\'\'\'\'qualité de service et, le cas échéant, prendre d\'autres mesures afin de \'\'\'\'\'prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et \'\'\'\'\'de \'\'\'\'\'faire \'\'\'\'\'en \'\'\'\'\'sorte que \'\'\'\'\'les \'\'\'\'\'possibilités pour les utilisateurs d\'accéder à \'\'\'\'\'des \'\'\'\'\'contenus ou \'\'\'\'\'de \'\'\'\'\'les distribuer ou d\'utiliser \'\'\'\'\'des \'\'\'\'\'applications et services \'\'\'\'\'de \'\'\'\'\'leur choix ne soient pas indûment restreintes. Ces orientations ou mesures prennent dûment \'\'\'\'\'en \'\'\'\'\'compte toute norme publiée \'\'\'\'\'conformément à <s>la procédure de réglementation avec contrôle visée à </s>l\'article \'\'\'\'\'17 de \'\'\'\'\'la \'\'\'\'\'directive 2002/21/CE (directive-cadre).\'\'\'\'\'','3. Afin de prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les réseaux, \'\'\'\'\'les États membres veillent à ce que les autorités réglementaires nationales soient \'\'\'\'\'en \'\'\'\'\'mesure de fixer \'\'\'\'\'les exigences minimales en matière de qualité de service <s>qui doivent être </s>imposées \'\'\'\'\'à une entreprise ou à des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','i','l',2,2,4,'206','206',NULL,NULL,'fr','6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>','<s>6. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux des communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de ses obligations en matière de respect des droits d\'auteur et des droits voisins. Sans préjudice des dispositions de la directive 2000/31/CE sur le commerce électronique, l\'abonné doit notamment être informé des infractions les plus fréquentes et de leurs conséquences juridiques.</s>'),('b','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','fr','','','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('b','i','l',2,2,4,'2021h','2021h','2021h','2021h','fr','h) les mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.','h) \'\'\'\'\'le type de \'\'\'\'\'mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.\'\'\'\'\'','h) \'\'\'\'\'le type de mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise <s>qui fournit le raccordement et/ou les services </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité.'),('b','i','l',2,2,4,'332@A',NULL,'332@A','332@A','fr','','\'\'\'\'\'2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.\'\'\'\'\'','\'\'\'\'\'3. Sans préjudice des règles nationales conformes à la législation communautaire visant à promouvoir des objectifs de la politique culturelle et des médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes peuvent favoriser la coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs qui souhaitent promouvoir les contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut également recouvrir la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4, point a), et de l\'article 20, paragraphe 1.\'\'\'\'\''),('b','i','l',1,2,4,'33:25','33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité (JO L 91 du 7.4.1999, p. 10. Directive modifiée par le règlement (CE) n° 1882/2003 du Parlement européen et du Conseil (JO L 284 du 31.10.2003, p. 1).), et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation \'\'\'\'\'appropriés. Ceux-ci pourraient \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. \'\'\'\'\'De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. \'\'\'\'\'Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur \'\'\'\'\'conformité, \'\'\'\'\'et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','\'\'\'\'\'(39) \'\'\'\'\'Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place un mécanisme de consultation approprié. Celui-ci pourrait prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. \'\'\'\'\'De plus, un mécanisme pourrait être mis en place en vue \'\'\'\'\'de \'\'\'\'\'permettre une coopération appropriée sur \'\'\'\'\'des \'\'\'\'\'questions relatives à \'\'\'\'\'la \'\'\'\'\'promotion \'\'\'\'\'de \'\'\'\'\'contenus licites. Les éventuelles procédures \'\'\'\'\'de \'\'\'\'\'coopération arrêtées selon un tel mécanisme ne devraient toutefois pas permettre une surveillance systématique \'\'\'\'\'de <s>son article 3, paragraphe 3, point f) relatives à </s>l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('b','i','l',2,2,4,'2141e',NULL,'2141e','2141e','fr','','\'\'\'\'\'e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.\'\'\'\'\'','\'\'\'\'\'d) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services qui leur sont destinés.\'\'\'\'\''),('b','i','l',2,2,4,'214@A1',NULL,'214@A1','214@A1','fr','','\'\'\'\'\'4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\'','\'\'\'\'\'4. Les États membres peuvent exiger que les entreprises visées au paragraphe 3 communiquent gratuitement aux abonnés existants et nouveaux des informations d\'intérêt public, si besoin est. Dans ce cas, ces informations sont fournies par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:\'\'\'\'\''),('b','i','l',2,2,4,'2812','2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus.','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.\'\'\'\'\'','\'\'\'\'\'2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou \'\'\'\'\'d\'abus et d\'exiger que, dans de tels cas, les fournisseurs de services de communications électroniques pratiquent une retenue sur les recettes provenant du raccordement ou d\'autres services.\'\'\'\'\''),('b','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'fr','','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\'',''),('b','i','l',2,2,4,'2022','2022','2022','2022','fr','Les États membres peuvent étendre ces obligations pour couvrir d\'autres utilisateurs finals.','\'\'\'\'\'Le contrat comporte également toutes les informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.\'\'\'\'\'','Les États membres peuvent \'\'\'\'\'également exiger que le contrat comporte toutes les informations pouvant être fournies par les autorités publiques compétentes à cette fin sur l\'utilisation des réseaux et des services de communications électroniques \'\'\'\'\'pour \'\'\'\'\'se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4, point a), et concernent le service fourni.\'\'\'\'\''),('b','i','l',2,2,4,'334','334','334',NULL,'fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\'','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i','l',2,2,4,'2811','2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte \'\'\'\'\'que les utilisateurs finals puissent:\'\'\'\'\''),('b','i','l',2,2,4,'2021d','2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues;','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;\'\'\'\'\'','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être \'\'\'\'\'obtenues, les modes de paiement proposés et les éventuelles différences de coûts liées au mode de paiement;\'\'\'\'\''),('b','i','l',2,2,4,'2021b3',NULL,'2021b3','2021b3','fr','','\'\'\'\'\'- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,\'\'\'\'\'','\'\'\'\'\'- les niveaux minimaux de qualité des services offerts, à savoir le délai nécessaire au raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,\'\'\'\'\''),('b','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\'',''),('b','i','l',0,2,4,'20','20','20','20','fr','Article 20 − Contrats','Article 20 − Contrats','Article 20 − Contrats'),('b','i','l',2,2,4,'214@A2',NULL,'214@A2',NULL,'fr','','\'\'\'\'\'Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.\'\'\'\'\'',''),('b','i','l',2,2,4,'201','201',NULL,NULL,'fr','1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>','<s>1. Le présent article s\'applique sans préjudice de la réglementation communautaire relative à la protection des consommateurs, en particulier les directives 93/13/CE et 97/7/CE, ainsi que de la réglementation nationale conforme à la législation communautaire.</s>'),('b','i','l',2,2,4,'2141d',NULL,'2141d','2141d','fr','','\'\'\'\'\'d) informer les abonnés quant à leur droit de faire figurer des données à caractère personnel les concernant dans un annuaire et aux types de données concernées; et\'\'\'\'\'','\'\'\'\'\'c) informer les abonnés de leur droit de décider de faire figurer ou non des données à caractère personnel les concernant dans un annuaire et des types de données concernées, conformément à l\'article 12 de la directive 2002/58/CE (directive \"vie privée et communications téléphoniques\"); et\'\'\'\'\''),('b','i','l',2,2,4,'343','343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('b','i','l',2,2,4,'2021a','2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;'),('b','i','l',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','fr','','\'\'\'\'\'(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.\'\'\'\'\'','\'\'\'\'\'(20) Pour prendre en compte les questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et faire diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations d\'intérêt public pourraient porter sur les infractions au droit d\'auteur, d\'autres utilisations illicites, et la diffusion de contenus préjudiciables ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la communication d\'informations personnelles dans certaines circonstances, et contre les risques d\'atteinte à la vie privée et aux données à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 3, de la directive 2002/22/CE (directive \"service universel\"). Ces informations d\'intérêt public devraient être actualisées aussi souvent que nécessaire et être présentées sous une forme imprimée ou électronique aisément compréhensible, à déterminer par chaque État membre, ainsi que sur les sites Internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à communiquer ces informations normalisées à tous leurs clients de la façon qu\'elles jugent appropriée. Si les États membres l\'exigent, les informations devraient aussi figurer dans les contrats.\'\'\'\'\''),('b','i','l',2,2,4,'342','342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('b','i','l',2,2,4,'207','207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','\'\'\'\'\'3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer \'\'\'\'\'leur \'\'\'\'\'contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('b','i','l',2,2,4,'3312','3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des intérêts des consommateurs en matière de communications électroniques.','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'des mécanismes \'\'\'\'\'de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des \'\'\'\'\'questions liées aux utilisateurs finals , y compris, \'\'\'\'\'en \'\'\'\'\'particulier, les utilisateurs finals handicapés.\'\'\'\'\'','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent un mécanisme de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des \'\'\'\'\'questions relatives aux droits des utilisateurs finals et des consommateurs en ce qui concerne les services de communications électroniques accessibles au public, les \'\'\'\'\'intérêts des consommateurs en matière de communications \'\'\'\'\'électroniques soient dûment pris en compte.\'\'\'\'\''),('b','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'fr','','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\'',''),('b','i','l',2,2,4,'2141c',NULL,'2141c','2141c','fr','','\'\'\'\'\'c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;\'\'\'\'\'','\'\'\'\'\'b) informer les abonnés de toute modification des politiques de gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('b','i','l',2,2,4,'3311','3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals et des consommateurs (y compris, notamment, des utilisateurs handicapés), des fabricants, des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des \'\'\'\'\'consommateurs, \'\'\'\'\'des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs \'\'\'\'\'finals, \'\'\'\'\'des consommateurs (y compris, notamment, des utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés), des \'\'\'\'\'fabricants et \'\'\'\'\'des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('b','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'fr','','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021b4',NULL,'2021b4','2021b4','fr','','\'\'\'\'\'- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,\'\'\'\'\'','\'\'\'\'\'- les types de services de maintenance offerts et les services d\'assistance fournis, ainsi que les modalités permettant de contacter ces services,\'\'\'\'\''),('b','i','l',2,2,4,'203','203',NULL,NULL,'fr','3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>','<s>3. Les informations énumérées au paragraphe 2 figurent aussi dans les contrats conclus entre des consommateurs et des fournisseurs de services de communications électroniques autres que ceux qui fournissent le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public. Les États membres peuvent étendre cette obligation pour couvrir d\'autres utilisateurs finals.</s>'),('b','i','l',2,2,4,'221','221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals, en prévoyant un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs \'\'\'\'\'finals et sur les mesures prises pour assurer \'\'\'\'\'un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services \'\'\'\'\'et sur les mesures prises pour garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('b','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'fr','','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021e','2021e','2021e','2021e','fr','e) la durée du contrat, les conditions de renouvellement et de résiliation des services et du contrat, y compris les coûts directs inhérents à la portabilité des numéros et autres identificateurs;','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et de résiliation des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\'','e) la durée du \'\'\'\'\'contrat et \'\'\'\'\'les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y \'\'\'\'\'compris:\'\'\'\'\''),('b','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'fr','','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\'',''),('b','i','l',2,2,4,'211','211',NULL,NULL,'fr','1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>','<s>1. Les États membres veillent à ce que des informations transparentes, comparables, adéquates et actualisées relatives aux prix et aux tarifs pratiqués, ainsi qu\'aux conditions générales applicables, en ce qui concerne l\'accès aux services cités aux articles 4, 5, 6 et 7 et l\'utilisation de ces services, soient mises à la disposition des utilisateurs finals et des consommateurs, conformément aux indications contenues dans l\'annexe II.</s>'),('b','i','l',2,2,4,'2141','214','2141','2141','fr','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques à communiquer les informations sur les tarifs applicables à la clientèle au point de vente et lors de la transaction, afin de garantir que les clients sont pleinement informés des conditions tarifaires.','4. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau public de communications électroniques et/ou \'\'\'\'\'des services de communications électroniques \'\'\'\'\'à, entre autres:\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services de communications électroniques \'\'\'\'\'à, notamment:\'\'\'\'\''),('b','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','fr','b) le service fourni, les niveaux de qualité du service offert, ainsi que le délai nécessaire au raccordement initial,','\'\'\'\'\'- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni en vertu de l\'article 26, \'\'\'\'\'le \'\'\'\'\'niveau \'\'\'\'\'de \'\'\'\'\'fiabilité de cet accès, \'\'\'\'\'le \'\'\'\'\'cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\'','b) <s>le service fourni, </s>les \'\'\'\'\'services fournis, y compris notamment:\'\'\'\'\''),('b','i','l',2,2,4,'204','204',NULL,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>','\'\'\'\'\'2. \'\'\'\'\'Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement \'\'\'\'\'informés, \'\'\'\'\'avant de conclure un \'\'\'\'\'contrat, des restrictions d\'accès aux services d\'urgence \'\'\'\'\'et \'\'\'\'\'de toute modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('b','i','l',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'fr','','\'\'\'\'\'(14 quinquies) Étant donné que des mesures correctives disparates nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute orientation ou autre mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021','2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services téléphoniques accessibles au public, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise au moins:','2. Les États membres veillent à ce que, lorsque les consommateurs \'\'\'\'\'et les autres utilisateurs finals qui le demandent \'\'\'\'\'souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services \'\'\'\'\'de communications électroniques, \'\'\'\'\'ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat \'\'\'\'\'précise, sous une forme claire, complète et facilement accessible, \'\'\'\'\'au moins:','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de communications électroniques \'\'\'\'\'accessibles au public, \'\'\'\'\'les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant \'\'\'\'\'une telle connexion et/ou \'\'\'\'\'de tels \'\'\'\'\'services. \'\'\'\'\'Le contrat \'\'\'\'\'précise, sous une forme claire, détaillée et aisément accessible, \'\'\'\'\'au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('b','i','l',1,2,4,'20:14','20:14','20:14','20:14','fr','(14) Dans un marché concurrentiel, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que met à leur disposition la directive 2002/19/CE afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable.','(14) \'\'\'\'\'Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. \'\'\'\'\'Dans un marché \'\'\'\'\'concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, \'\'\'\'\'les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. \'\'\'\'\'Ces informations \'\'\'\'\'devraient \'\'\'\'\'préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit \'\'\'\'\'des \'\'\'\'\'applications ou services déterminés, soit les deux. Selon \'\'\'\'\'la \'\'\'\'\'technologie utilisée et le type \'\'\'\'\'de \'\'\'\'\'restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées \'\'\'\'\'à \'\'\'\'\'un accord \'\'\'\'\'de \'\'\'\'\'l\'utilisateur en vertu \'\'\'\'\'de \'\'\'\'\'la directive 2002/58/CE (directive Vie privée).\'\'\'\'\'','\'\'\'\'\'(22) \'\'\'\'\'Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent le contrat. En l\'absence \'\'\'\'\'de <s>services de communications électroniques. Si la </s>concurrence \'\'\'\'\'effective, \'\'\'\'\'les autorités réglementaires nationales devraient \'\'\'\'\'recourir aux \'\'\'\'\'mesures correctives \'\'\'\'\'dont elles disposent en vertu de \'\'\'\'\'la directive 2002/19/CE \'\'\'\'\'(directive \"accès\") \'\'\'\'\'afin de garantir que l\'accès des utilisateurs à \'\'\'\'\'certains \'\'\'\'\'types de contenu ou d\'application \'\'\'\'\'particuliers \'\'\'\'\'n\'est pas restreint de manière déraisonnable.'),('b','i','l',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','fr','','\'\'\'\'\'(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive 2002/22/CE s\'applique sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires. La directive 2002/22/CE n\'exige pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.\'\'\'\'\'','\'\'\'\'\'(23) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux conformément au droit national matériel et procédural. Il incombe aux États membres, et non aux fournisseurs de réseaux ou de services de communications électroniques, de décider, dans le respect de la légalité, si les contenus, les applications ou les services sont licites ou dangereux. La directive \"cadre\" et les autres directives particulières s\'appliquent sans préjudice de la directive 2000/31/CE du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans le marché intérieur (\"directive sur le commerce électronique\")(JO L 178 du 17.7.2000, p. 1.) qui contient notamment une disposition relative au \"simple transport\" concernant les fournisseurs de services intermédiaires, tels qu\'ils y sont définis.\'\'\'\'\''),('b','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'fr','','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\'',''),('b','i','l',2,2,4,'3411','3411','3411','341','fr','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient mises à disposition pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des \'\'\'\'\'organes indépendants proposent des \'\'\'\'\'procédures extrajudiciaires transparentes, simples et peu onéreuses <s>soient mises à disposition </s>pour traiter les litiges <s>non résolus </s>entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. \'\'\'\'\'Ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et \'\'\'\'\'tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres \'\'\'\'\'peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des procédures extrajudiciaires transparentes, simples et peu onéreuses soient \'\'\'\'\'disponibles \'\'\'\'\'pour traiter les litiges non résolus entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'qui résultent de l\'application de la présente directive, en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de \'\'\'\'\'ces \'\'\'\'\'réseaux \'\'\'\'\'et/ou \'\'\'\'\'services. Les États membres prennent des mesures pour garantir que ces procédures permettent un règlement équitable et rapide des litiges et peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('b','i','l',2,2,4,'2021b6',NULL,'2021b6','2021b6','fr','','\'\'\'\'\'- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;\'\'\'\'\'','\'\'\'\'\'- toute restriction imposée par le fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('b','i','l',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'fr','','\'\'\'\'\'(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir adopter des orientations définissant des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les intérêts des utilisateurs et toute autre circonstance pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\'',''),('b','i','l',2,2,4,'222','222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, afin de garantir que les utilisateurs finals auront accès à des informations complètes, comparables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs \'\'\'\'\'finals, y compris les utilisateurs \'\'\'\'\'finals \'\'\'\'\'handicapés, \'\'\'\'\'auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, \'\'\'\'\'y compris les éventuels mécanismes de certification de la qualité, \'\'\'\'\'afin de garantir que les utilisateurs finals auront accès à des informations complètes, \'\'\'\'\'comparables, fiables \'\'\'\'\'et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('b','i','l',2,2,4,'333','333',NULL,NULL,'fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('b','i','l',0,2,4,'28','28','28','28','fr','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services'),('b','i','l',2,2,4,'2021f','2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les \'\'\'\'\'compensations \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('b','i','l',2,2,4,'2811a','2811a',NULL,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>','a) <s>les utilisateurs finals puissent </s>avoir accès aux services \'\'\'\'\'utilisant des numéros non géographiques \'\'\'\'\'dans la Communauté, <s>notamment les services de la société de l\'information, </s>et \'\'\'\'\'utiliser ces services; et\'\'\'\'\''),('b','i','l',2,2,4,'2021b5',NULL,'2021b5',NULL,'fr','','\'\'\'\'\'- le délai nécessaire au raccordement initial, et\'\'\'\'\'',''),('b','i','l',2,2,4,'2141b',NULL,'2141b',NULL,'fr','','\'\'\'\'\'b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;\'\'\'\'\'',''),('b','i','l',2,2,4,'2811b','2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universel de libre appel international (UIFN).','b) les utilisateurs finals puissent \'\'\'\'\'accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, \'\'\'\'\'à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).','b) \'\'\'\'\'avoir accès \'\'\'\'\'à tous les numéros fournis dans la Communauté, \'\'\'\'\'y compris \'\'\'\'\'ceux des plans \'\'\'\'\'nationaux \'\'\'\'\'de numérotation <s>nationaux </s>des États membres, ceux de \'\'\'\'\'l\'ETNS \'\'\'\'\'et les numéros \'\'\'\'\'universels \'\'\'\'\'de libre appel international (UIFN).'),('b','i','l',2,2,4,'2232',NULL,'2232',NULL,'fr','','\'\'\'\'\'La Commission peut, après examen de ces orientations ou mesures et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces orientations ou mesures peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.\'\'\'\'\'',''),('b','i','l',2,2,4,'2142',NULL,'2142','2142','fr','','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.\'\'\'\'\'','\'\'\'\'\'Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autorégulation ou de corégulation.\'\'\'\'\''),('b','i','l',2,2,4,'215','215',NULL,NULL,'fr','5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>','<s>5. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent des services et/ou des réseaux de communications électroniques à communiquer aux clients les informations requises conformément à l\'article 20, paragraphe 5, sous une forme claire, compréhensible et aisément accessible.</s>'),('b','i','l',2,2,4,'2021c','2021c','2021c','2021c','fr','c) les types de services de maintenance offerts;','c) \'\'\'\'\'la décision \'\'\'\'\'de \'\'\'\'\'l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données personnelles dans un annuaire et les données concernées;\'\'\'\'\'','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu de l\'article 25, \'\'\'\'\'les \'\'\'\'\'possibilités qui s\'offrent à l\'abonné \'\'\'\'\'de \'\'\'\'\'faire figurer ou non ses données à caractère personnel dans un annuaire et les données concernées;\'\'\'\'\''),('b','i','l',2,2,4,'2021g','2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article 34;'),('b','i','l',2,2,4,'2021e1',NULL,'2021e1','2021e1','fr','','\'\'\'\'\'- tout frais lié à la portabilité des numéros et autres identificateurs, et\'\'\'\'\'','\'\'\'\'\'- tous frais liés à la portabilité des numéros et autres identifiants,\'\'\'\'\''),('b','i','l',2,2,4,'205','205',NULL,NULL,'fr','5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>','<s>5. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise fournissant des services et/ou des réseaux de communications électroniques, l\'abonné soit clairement informé, avant la conclusion du contrat et régulièrement par la suite, de toute restriction imposée par le fournisseur quant aux possibilités d\'accéder à, et de distribuer, des contenus licites ou d\'utiliser des applications et services licites de son choix.</s>'),('b','i','l',0,2,4,'22','22','22','22','fr','Article 22 − Qualité des services','Article 22 − Qualité des services','Article 22 − Qualité des services'),('b','i','l',2,2,4,'212','212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent des réseaux de communication publics et/ou des services de communications électroniques accessibles au public publient des informations comparables, adéquates et actualisées sur les prix et les tarifs applicables à l\'accès et à l\'utilisation de leurs services proposés aux consommateurs. Ces informations sont publiées sous une forme aisément accessible.','2. Les États membres veillent à ce que les entreprises qui fournissent \'\'\'\'\'un raccordement à un réseau \'\'\'\'\'de \'\'\'\'\'communications électroniques public \'\'\'\'\'et/ou des services de communications électroniques accessibles au public publient des informations \'\'\'\'\'transparentes, \'\'\'\'\'comparables, adéquates et actualisées sur les prix et les tarifs applicables \'\'\'\'\'et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables \'\'\'\'\'à l\'accès et à l\'utilisation de leurs services \'\'\'\'\'fournis \'\'\'\'\'aux \'\'\'\'\'utilisateurs finals et aux consommateurs conformément à l\'annexe II. \'\'\'\'\'Ces informations sont publiées sous une forme \'\'\'\'\'claire, complète et \'\'\'\'\'aisément \'\'\'\'\'accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux <s>de communication publics </s>et/ou <s>des </s>services de communications électroniques \'\'\'\'\'la publication d\'informations transparentes, \'\'\'\'\'comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que les conditions générales applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux services fournis par lesdites entreprises aux utilisateurs finals \'\'\'\'\'et \'\'\'\'\'aux consommateurs et \'\'\'\'\'l\'utilisation de \'\'\'\'\'ces services. Les autorités réglementaires nationales peuvent fixer des exigences supplémentaires quant à la forme sous laquelle ces \'\'\'\'\'informations sont \'\'\'\'\'rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('b','i','l',2,2,4,'344','344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('b','i','l',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','fr','','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.\'\'\'\'\'','\'\'\'\'\'b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et aux données à caractère personnel lors de l\'utilisation des services de communications électroniques.\'\'\'\'\''),('b','i','l',2,2,4,'3412','3412','3412',NULL,'fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.','Les États membres veillent à ce que les organismes chargés de traiter ces \'\'\'\'\'litiges, qui peuvent être les guichets uniques de contact, \'\'\'\'\'fournissent les informations utiles à des fins statistiques à la Commission et \'\'\'\'\'aux autorités.\'\'\'\'\'','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges fournissent les informations utiles à des fins statistiques à la Commission et à l\'Autorité.</s>'),('b','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'fr','','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\'',''),('b','i','l',2,2,4,'2822','2822','2822',NULL,'fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('b','i','l',2,2,4,'2141a',NULL,'2141a','2141a','fr','','\'\'\'\'\'a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies avant de connecter l\'appel;\'\'\'\'\'','\'\'\'\'\'a) communiquer aux abonnés les informations sur les tarifs applicables concernant un numéro ou un service soumis à des conditions tarifaires particulières; pour certaines catégories de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;\'\'\'\'\''),('b','i','l',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','fr','','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences; et\'\'\'\'\'','\'\'\'\'\'a) les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, en particulier lorsqu\'ils peuvent porter atteinte au respect des droits et des libertés d\'autrui, y compris les atteintes aux droits d\'auteur et aux droits voisins, et les conséquences juridiques de ces utilisations; et\'\'\'\'\''),('b','i','l',2,2,4,'332','332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('b','i','l',2,2,4,'213','213','213','213','fr','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales assurent la disponibilité de ces guides ou techniques lorsqu\'ils ne sont pas disponibles sur le marché. Les tiers ont le droit d\'utiliser gratuitement les tarifs publiés par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','3. Les autorités réglementaires nationales facilitent la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'assurent, elles- mêmes ou par l\'intermédiaire de tiers, \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations \'\'\'\'\'comparables \'\'\'\'\'pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de \'\'\'\'\'plans alternatifs d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que les autorités réglementaires nationales \'\'\'\'\'puissent assurer \'\'\'\'\'la disponibilité de ces guides ou \'\'\'\'\'techniques, en particulier \'\'\'\'\'lorsqu\'ils ne sont pas disponibles sur le \'\'\'\'\'marché gratuitement ou à un prix raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les \'\'\'\'\'informations publiées \'\'\'\'\'par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides <s>interactifs </s>ou \'\'\'\'\'techniques.\'\'\'\'\''),('b','i','l',2,2,4,'2021e2',NULL,'2021e2','2021e2','fr','','\'\'\'\'\'- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\'','\'\'\'\'\'- tous frais dus au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;\'\'\'\'\''),('b','i','l',2,2,4,'2821','2821','2821',NULL,'fr','2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','2. La Commission \'\'\'\'\'peut \'\'\'\'\'adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe \'\'\'\'\'2.\'\'\'\'\'','<s>2. La Commission peut, après consultation de l\'Autorité, adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i','l',0,2,4,'34','34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges'),('b','i','l',2,2,4,'2021b2',NULL,'2021b2','2021b2','fr','','\'\'\'\'\'- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,\'\'\'\'\'','\'\'\'\'\'- l\'information sur les politiques de gestion du trafic appliquées par le fournisseur,\'\'\'\'\''),('b','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\'',''),('b','i','l',2,2,4,'216','216',NULL,NULL,'fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('b','i','l',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','fr','','\'\'\'\'\'e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;\'\'\'\'\'','\'\'\'\'\'e) tenir dûment compte de la diversité des situations en matière de concurrence et de consommation dans les différentes zones géographiques d\'un État membre;\'\'\'\'\''),('b','i','l',2,1,3,'0941','0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences ouvertes aux communications électroniques. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques conformément à leurs plans nationaux d\'attribution des fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences \'\'\'\'\'disponibles pour les services de \'\'\'\'\'communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution \'\'\'\'\'des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('b','i','l',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','fr','','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire grâce à la continuité des solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\'','\'\'\'\'\'a) promouvoir la prévisibilité réglementaire;\'\'\'\'\''),('b','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','fr','','','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'fr','a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','a) \'\'\'\'\'déterminer les \'\'\'\'\'bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','<s>a) harmoniser la détermination des bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('b','i','l',2,1,3,'084@A',NULL,'084@A','084@A','fr','','\'\'\'\'\'4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités de régulation nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:\'\'\'\'\'','\'\'\'\'\'5. Afin de poursuivre les objectifs généraux visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes réglementaires objectifs, transparents, non discriminatoires et proportionnés, dont les suivants:\'\'\'\'\''),('b','i','l',2,1,3,'0931','0931','0931','0931','fr','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie sans fil puissent être utilisés dans les bandes de fréquences ouvertes aux services de communications électroniques.','3. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\'','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies utilisés pour les services \'\'\'\'\'de \'\'\'\'\'communications électroniques \'\'\'\'\'puissent être utilisés dans les bandes de fréquences \'\'\'\'\'disponibles pour les \'\'\'\'\'services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('b','i','l',2,1,3,'0841b','084b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('b','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'fr','b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;','b) harmoniser les conditions dont ces droits sont \'\'\'\'\'assortis;\'\'\'\'\'','<s>b) harmoniser les conditions dont ces droits sont assortis et les conditions, procédures, limites, restrictions, retraits et règles provisoires applicables à de tels transferts ou locations;</s>'),('b','i','l',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','fr','','\'\'\'\'\'c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;\'\'\'\'\'','\'\'\'\'\'c) préserver la concurrence au profit des consommateurs et promouvoir, s\'il y a lieu, une concurrence fondée sur les infrastructures;\'\'\'\'\''),('b','i','l',2,1,3,'082','082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('b','i','l',2,1,3,'083b','083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('b','i','l',2,1,3,'0841','084','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('b','i','l',2,1,3,'0841d','084d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('b','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes \'\'\'\'\'des articles 8 ter, 9, 9 bis et 9 ter, \'\'\'\'\'la Commission peut arrêter les mesures d\'application \'\'\'\'\'techniques \'\'\'\'\'appropriées pour:','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes du présent article, la Commission peut arrêter les mesures d\'application appropriées pour:</s>'),('b','i','l',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'fr','d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.','d) \'\'\'\'\'déterminer les bandes pour lesquelles le \'\'\'\'\'principe de neutralité à l\'égard des services \'\'\'\'\'s\'applique.\'\'\'\'\'','<s>d) créer une exception au principe de neutralité à l\'égard des services et technologique, et harmoniser la portée et la nature de toute exception à ce principe, conformément à l\'article 9, paragraphes 3 et 4, autre que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias.</s>'),('b','i','l',2,1,3,'0812','0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('b','i','l',2,1,3,'084@Af',NULL,'084@Af','084@Af','fr','','\'\'\'\'\'f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\'','\'\'\'\'\'f) n\'imposer des obligations réglementaires ex ante que lorsqu\'il n\'y a pas de concurrence effective et durable, et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.\'\'\'\'\''),('b','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('b','i','l',2,1,3,'0841g','084g','0841g',NULL,'fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur \'\'\'\'\'choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).\'\'\'\'\'','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix.</s>'),('b','i','l',2,1,3,'0932c','0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale, ou','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\'','\'\'\'\'\'d) \'\'\'\'\'optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('b','i','l',2,1,3,'095','095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et 4.','5. Les États membres réexaminent régulièrement la nécessité des restrictions \'\'\'\'\'et des mesures \'\'\'\'\'visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces révisions.\'\'\'\'\'','5. Les États membres réexaminent régulièrement la nécessité des restrictions visées aux paragraphes 3 et \'\'\'\'\'4 et rendent publics les résultats de ces réexamens.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'fr','','\'\'\'\'\'-a) appliquer le programme de gestion du spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;\'\'\'\'\'',''),('b','i','l',2,1,3,'0942b',NULL,NULL,'0942b','fr','','','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('b','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','fr','','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\'','\'\'\'\'\'e) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('b','i','l',2,1,3,'0943','0943','0943','0943','fr','Une restriction interdisant la fourniture de tout autre service dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une \'\'\'\'\'mesure \'\'\'\'\'interdisant la fourniture de tout autre service \'\'\'\'\'de communications électroniques \'\'\'\'\'dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la \'\'\'\'\'sauvegarde de la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('b','i','l',2,1,3,'083a','083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('b','i','l',2,1,3,'0813','0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('b','i','l',2,1,3,'0962',NULL,NULL,'0962','fr','','','\'\'\'\'\'Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.\'\'\'\'\''),('b','i','l',2,1,3,'091','091','091','091','fr','1. Les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés.','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'aux articles 8 et 8 ter. \'\'\'\'\'Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités de régulation nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils agissent conformément aux accords internationaux et peuvent tenir compte de considérations de politique publique.\'\'\'\'\'','1. \'\'\'\'\'Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les \'\'\'\'\'États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément à l\'article 8. Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>de régulation </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés. Ce faisant, ils respectent les accords internationaux applicables et peuvent tenir compte de considérations d\'intérêt public.\'\'\'\'\''),('b','i','l',2,1,3,'082b','082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu;','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de \'\'\'\'\'contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;\'\'\'\'\'','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('b','i','l',2,1,3,'0841a','084a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('b','i','l',2,1,3,'083c','083c',NULL,NULL,'fr','c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>','<s>c) en veillant à ce qu\'il n\'y ait pas, dans des circonstances analogues, de discrimination dans le traitement des entreprises qui fournissent des réseaux et des services de communications électroniques, et</s>'),('b','i','l',2,1,3,'0942','0942','0942','0942','fr','Les restrictions imposant de fournir un service dans une de bande de fréquences spécifique se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion de la diversité culturelle et linguistique et le pluralisme des médias.','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général \'\'\'\'\'tel que défini dans la législation nationale \'\'\'\'\'conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou, comme établi dans la législation nationale conformément au droit communautaire, la promotion \'\'\'\'\'d\'objectifs relevant \'\'\'\'\'de \'\'\'\'\'la politique culturelle et des médias tels que \'\'\'\'\'la diversité culturelle et linguistique et le pluralisme des médias.','Les \'\'\'\'\'mesures \'\'\'\'\'imposant \'\'\'\'\'qu\'un \'\'\'\'\'service \'\'\'\'\'de communications électroniques soit fourni \'\'\'\'\'dans une <s>de </s>bande de fréquences spécifique \'\'\'\'\'disponible pour les services de communications électroniques \'\'\'\'\'se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général <s>conformément au droit communautaire, </s>tel que \'\'\'\'\'défini par les États membres \'\'\'\'\'conformément au droit communautaire, \'\'\'\'\'tel que notamment, mais pas exclusivement:\'\'\'\'\''),('b','i','l',2,1,3,'0932b','0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,'),('b','i','l',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','fr','','\'\'\'\'\'d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à une répartition des risques appropriée entre les investisseurs et les entreprises bénéficiant de l\'accès aux nouvelles ressources;\'\'\'\'\'','\'\'\'\'\'d) promouvoir des investissements efficaces et des innovations dans des infrastructures nouvelles et améliorées, notamment en tenant compte des risques d\'investissement;\'\'\'\'\''),('b','i','l',2,1,3,'0841c','084c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('b','i','l',2,1,3,'092','092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci, et ce conformément à la décision n° 676/2002/CE (décision Spectre radioélectrique).','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de \'\'\'\'\'celles-ci \'\'\'\'\'et \'\'\'\'\'de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent \'\'\'\'\'conformément \'\'\'\'\'aux articles 8 ter et 9 quater de la présente directive et \'\'\'\'\'à la décision n° 676/2002/CE (décision Spectre radioélectrique).','<s>2. </s>Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences sont utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci, </s>et \'\'\'\'\'effective, et que le consommateur en retire des bénéfices tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, les États membres agissent \'\'\'\'\'conformément à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('b','i','l',2,1,3,'083d','083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('b','i','l',2,1,3,'0932d','0932d','0932d','0932d','fr','d) respecter une restriction conformément au paragraphe 4.','d) \'\'\'\'\'réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.','\'\'\'\'\'f) réaliser un objectif d\'intérêt général \'\'\'\'\'conformément au paragraphe 4.'),('b','i','l',2,1,3,'0942c',NULL,NULL,'0942c','fr','','','\'\'\'\'\'c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou\'\'\'\'\''),('b','i','l',2,1,3,'0841e','084e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, \'\'\'\'\'des personnes \'\'\'\'\'âgées et \'\'\'\'\'des personnes \'\'\'\'\'ayant des besoins sociaux spécifiques;'),('b','i','l',2,1,3,'082a','082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\'','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, \'\'\'\'\'les personnes \'\'\'\'\'âgées et \'\'\'\'\'les personnes \'\'\'\'\'ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('b','i','l',2,1,3,'0932','0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés si cela est nécessaire pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'technologies \'\'\'\'\'utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de réseau de radiocommunications et de technologie sans fil utilisés \'\'\'\'\'pour les services de communications électroniques \'\'\'\'\'si cela est nécessaire pour:'),('b','i','l',2,1,3,'097',NULL,NULL,'097','fr','','','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('b','i','l',2,1,3,'082c','082c','082c',NULL,'fr','c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et','c) en encourageant \'\'\'\'\'et en facilitant \'\'\'\'\'des investissements \'\'\'\'\'dans les infrastructures \'\'\'\'\'efficaces <s>en matière d\'infrastructures, </s>et \'\'\'\'\'orientés vers le marché ainsi qu\'en encourageant l\'innovation; \'\'\'\'\'et','<s>c) en encourageant des investissements efficaces en matière d\'infrastructures, et en soutenant l\'innovation, et</s>'),('b','i','l',2,1,3,'0932a','0932a','0932a','0932a','fr','a) éviter les interférences nuisibles,','a) éviter \'\'\'\'\'la possibilité d\'interférences \'\'\'\'\'nuisibles,','a) éviter \'\'\'\'\'le brouillage préjudiciable,\'\'\'\'\''),('b','i','l',0,1,3,'08','08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires'),('b','i','l',0,1,3,'09@C','09@C','09@C',NULL,'fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('b','i','l',2,1,3,'0942d',NULL,NULL,'0942d','fr','','','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('b','i','l',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'fr','','\'\'\'\'\'g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.\'\'\'\'\'',''),('b','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'fr','c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>','<s>c) harmoniser les mesures spécifiques pour assurer une concurrence équitable en cas de transfert de droits individuels;</s>'),('b','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe \'\'\'\'\'3.\'\'\'\'\'','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 22, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité conformément à l\'article 10 du règlement [.../CE].</s>'),('b','i','l',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','fr','','\'\'\'\'\'b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\'','\'\'\'\'\'b) veiller à ce que, dans des circonstances similaires, il n\'y ait pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;\'\'\'\'\''),('b','i','l',2,1,3,'083','083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('b','i','l',2,1,3,'082d','082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('b','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','fr','','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\'','\'\'\'\'\'c) assurer la qualité technique du service,\'\'\'\'\''),('b','i','l',2,1,3,'0961','096','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le 31 décembre 2009.','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et l\'assignation des radiofréquences après le \'\'\'\'\'... (Date de transposition de la présente directive).\'\'\'\'\'','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés \'\'\'\'\'après le \'\'\'\'\'...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('b','i','l',2,1,3,'0811','0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('b','i','l',2,1,3,'0942a',NULL,NULL,'0942a','fr','','','\'\'\'\'\'a) la sauvegarde de la vie humaine;\'\'\'\'\''),('b','i','l',2,1,3,'0841f','084f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('b','i','l',0,1,3,'09','09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('b','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('b','i','l',3,1,2,'A1A','A1A',NULL,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale','<s>A. Conditions dont peut être assortie une autorisation générale</s>','A. Conditions dont peut être assortie une autorisation générale'),('b','i','l',2,2,5,'022','022','022','022','fr','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:'),('b','i','l',2,2,5,'022h','022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','\'\'\'\'\'g) \'\'\'\'\'“courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('b','i','l',2,2,5,'066@A',NULL,'066@A','066@A','fr','','\'\'\'\'\'6 bis. Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques, d\'un service de la société de l\'information ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement doit se limiter au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.\'\'\'\'\'','\'\'\'\'\'7. Les données relatives au trafic peuvent être traitées dans la mesure strictement nécessaire pour garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) n° 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.).\'\'\'\'\''),('b','i','l',2,2,5,'04411','0441','04411',NULL,'fr','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.','4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes \'\'\'\'\'1 à 3 ter, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation <s>de l\'Autorité européenne </s>du <s>marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du </s>contrôleur européen de la protection des données, <s>adopter </s>des \'\'\'\'\'parties prenantes concernées et de l\'ENISA, des mesures de mise \'\'\'\'\'en œuvre techniques concernant notamment les \'\'\'\'\'mesures décrites au paragraphe 1 bis et les \'\'\'\'\'circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées \'\'\'\'\'aux paragraphes 3 bis et 3 ter.\'\'\'\'\'','<s>4. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1, 2 et 3, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), et après consultation du contrôleur européen de la protection des données, adopter des mises en œuvre techniques concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.</s>'),('b','i','l',2,2,5,'022i',NULL,NULL,'022i','fr','','','\'\'\'\'\'h) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.\'\'\'\'\''),('b','i','l',2,2,5,'151@A',NULL,NULL,'151@A','fr','','','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('b','i','l',0,2,5,'02','02','02','02','fr','Article 2 − Définitions','Article 2 − Définitions','Article 2 − Définitions'),('b','i','l',2,2,5,'041','041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('b','i','l',2,2,5,'052','052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('b','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'fr','','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\'',''),('b','i','l',0,2,5,'18','18','18',NULL,'fr','Article 18 − Réexamen','Article 18 − Réexamen','<s>Article 18 − Réexamen</s>'),('b','i','l',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'fr','','\'\'\'\'\'(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Elles identifient par un numéro les matériels qui interviennent dans le réseau, tels que les ordinateurs ou les dispositifs mobiles intelligents. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement, des questions se posent quant à leur utilisation à titre de données à caractère personnel dans certaines circonstances. La Commission devrait dès lors réaliser une étude sur les adresses IP et leur utilisation et présenter des propositions appropriées en la matière.\'\'\'\'\'',''),('b','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','\'\'\'\'\'(54) \'\'\'\'\'La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et \'\'\'\'\'infliger \'\'\'\'\'des sanctions en \'\'\'\'\'cas \'\'\'\'\'de \'\'\'\'\'non-respect.\'\'\'\'\''),('b','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'fr','','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'fr','','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\'',''),('b','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'fr','','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'fr','','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\'',''),('b','i','l',2,2,5,'022g','022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('b','i','l',2,2,5,'041@A',NULL,'041@A',NULL,'fr','','\'\'\'\'\'1 bis. Sans préjudice des dispositions de la directive 95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\'',''),('b','i','l',2,2,5,'151','151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('b','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','fr','','','\'\'\'\'\'(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('b','i','l',2,2,5,'051','051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('b','i','l',2,2,5,'152','152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('b','i','l',2,2,5,'063','063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son \'\'\'\'\'consentement préalable. \'\'\'\'\'Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('b','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','fr','','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\'','\'\'\'\'\'4. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles la notification de la violation de données à caractère personnel par le fournisseur d\'un service de communications électroniques accessible au public est nécessaire, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('b','i','l',2,2,5,'142','142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('b','i','l',2,2,5,'0442','0442','0442',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('b','i','l',1,2,5,'03:28','03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que les droits fondamentaux des individus, notamment le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','\'\'\'\'\'(44) \'\'\'\'\'Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui \'\'\'\'\'pourraient \'\'\'\'\'être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que \'\'\'\'\'tous \'\'\'\'\'les droits fondamentaux des individus, \'\'\'\'\'y compris \'\'\'\'\'le droit à la vie privée et à la protection des \'\'\'\'\'données, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications électroniques\"), \'\'\'\'\'notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('b','i','l',1,2,5,'043:29','043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, les abonnés concernés par de tels incidents touchant à la sécurité devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations à l\'intention des utilisateurs touchés.','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou \'\'\'\'\'d\'un particulier ou \'\'\'\'\'compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer <s>une perte économique et </s>des dommages \'\'\'\'\'substantiels pour les utilisateurs. \'\'\'\'\'Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente devraient être averties sans retard, par le fournisseur de services pertinent, de toute violation de sécurité. L\'autorité compétente devrait définir le degré de gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services \'\'\'\'\'concernés \'\'\'\'\'qu\'ils avertissent sans délai indu et de manière appropriée les personnes touchées \'\'\'\'\'par \'\'\'\'\'la violation. De plus, dans les cas où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu \'\'\'\'\'de \'\'\'\'\'messages électroniques, \'\'\'\'\'à \'\'\'\'\'des données relatives à des transactions par cartes de crédit, etc.), les fournisseurs de services pertinents devraient, \'\'\'\'\'en \'\'\'\'\'plus des autorités nationales compétentes, en avertir immédiatement et directement les utilisateurs concernés. Enfin, les fournisseurs devraient informer, sur une base annuelle, les utilisateurs concernés \'\'\'\'\'de \'\'\'\'\'toutes \'\'\'\'\'les \'\'\'\'\'violations de sécurité, au sens de la présente directive, \'\'\'\'\'qui \'\'\'\'\'sont survenues au cours de la période de référence. \'\'\'\'\'Cet avertissement \'\'\'\'\'à l\'intention des autorités nationales et des utilisateurs \'\'\'\'\'devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations \'\'\'\'\'pour la protection \'\'\'\'\'des utilisateurs touchés.','\'\'\'\'\'(47) \'\'\'\'\'Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer une perte économique et des dommages sociaux substantiels, y compris une usurpation d\'identité. Par conséquent, \'\'\'\'\'dès que le fournisseur d\'un service de communications électroniques accessible au public a connaissance qu\'une telle violation s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques qui y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte et les mesures de sécurité existantes), la cause et l\'étendue de la violation, le nombre d\'abonnés concernés et les dommages que les \'\'\'\'\'abonnés \'\'\'\'\'pourraient subir en raison de la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte à l\'intégrité physique). Les abonnés \'\'\'\'\'concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant à la sécurité \'\'\'\'\'susceptibles d\'entraîner des risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient en être avertis sans retard afin de pouvoir prendre les précautions qui s\'imposent. Cet avertissement devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à \'\'\'\'\'la \'\'\'\'\'violation, ainsi que des recommandations à l\'intention des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('b','i','l',2,2,5,'062','062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('b','i','l',2,2,5,'022f','022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('b','i','l',2,2,5,'0432',NULL,'0432','0432','fr','','\'\'\'\'\'Le fournisseur de services de communications électroniques accessibles au public et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur de services de la société de l\'information, informent préalablement leurs utilisateurs pour éviter un danger imminent et direct pour les droits et les intérêts des consommateurs.\'\'\'\'\'','\'\'\'\'\'Lorsque la violation de données à caractère personnel fait peser un risque grave sur la vie privée de l\'abonné, le fournisseur de services de communications électroniques accessibles au public avertit sans retard l\'autorité nationale compétente et l\'abonné de la violation.\'\'\'\'\''),('b','i','l',2,2,5,'021','021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('b','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que \'\'\'\'\'l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et \'\'\'\'\'de \'\'\'\'\'contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('b','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'fr','','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\'',''),('b','i','l',0,2,5,'15','15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('b','i','l',2,2,5,'153','153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('b','i','l',2,2,5,'042','042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('b','i','l',2,2,5,'022d','022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('b','i','l',2,2,5,'061','061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('b','i','l',2,2,5,'151@B',NULL,'151@B',NULL,'fr','','\'\'\'\'\'1 ter. Les fournisseurs de services de communications accessibles au public et les fournisseurs de services de la société d\'information informent sans retard indu les autorités indépendantes en matière de protection des données de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité indépendante concernée en matière de protection des données informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.\'\'\'\'\'',''),('b','i','l',0,2,5,'15@A','15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('b','i','l',0,2,5,'05','05','05','05','fr','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications'),('b','i','l',0,2,5,'04','04','04','04','fr','Article 4 − Sécurité du traitement','Article 4 − Sécurité du traitement','Article 4 − Sécurité \'\'\'\'\'des traitements\'\'\'\'\''),('b','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'fr','','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\'',''),('b','i','l',2,2,5,'141','141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('b','i','l',0,2,5,'06','06','06','06','fr','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic'),('b','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('b','i','l',2,2,5,'022c','022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('b','i','l',2,2,5,'022e','022e','022e',NULL,'fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','<s>e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;</s>'),('b','i','l',2,2,5,'053','053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage \'\'\'\'\'d\'informations \'\'\'\'\'ou <s>l\'obtention de </s>l\'accès à des informations déjà \'\'\'\'\'stockées \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'ne soit \'\'\'\'\'permis qu\'à condition que l\'abonné ou l\'utilisateur \'\'\'\'\'soit muni, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il ait \'\'\'\'\'le droit de refuser un tel traitement <s>lui soit donné </s>par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('b','i','l',0,2,5,'14','14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation'),('b','i','l',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'fr','','\'\'\'\'\'(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.\'\'\'\'\'',''),('b','i','l',2,2,5,'044',NULL,NULL,'044','fr','','','\'\'\'\'\'5. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 4, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA), et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('b','i','l',2,2,5,'0433',NULL,'0433','0433','fr','','\'\'\'\'\'La notification d\'une violation de sécurité à un abonné ou un particulier n\'est pas nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\'','\'\'\'\'\'La notification faite à l\'abonné décrit au minimum la nature de la violation de données à caractère personnel et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour atténuer les conséquences négatives possibles de la violation de données à caractère personnel. La notification faite à l\'autorité nationale compétente décrit en outre les conséquences de la violation de données à caractère personnel, et les mesures proposées ou prises par le fournisseur pour y remédier.\'\'\'\'\''),('b','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard <à la date limite pour la mise en œuvre de l\'acte modificateur> et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables, y compris des sanctions pénales s\'il y a lieu, \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'[à \'\'\'\'\'la date limite pour la mise en œuvre de l\'acte \'\'\'\'\'modificatif] \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions applicables aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'le ...(La \'\'\'\'\'date \'\'\'\'\'visée à l\'article 4, paragraphe 1.) , \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('b','i','l',2,2,5,'064','064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('b','i','l',2,2,5,'022b','022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('b','i','l',2,2,5,'181','181','181',NULL,'fr','Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après la date \'\'\'\'\'de l\'entrée en vigueur de \'\'\'\'\'la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au \'\'\'\'\'Conseil, après consultation du groupe de travail \"Article 29\" et du contrôleur européen de la protection des données, \'\'\'\'\'un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, \'\'\'\'\'aux notifications des violations et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard \'\'\'\'\'indu. \'\'\'\'\'Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le \'\'\'\'\'secteur, du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','<s>Au plus tard trois ans après la date visée à l\'article 17, paragraphe 1, la Commission présente au Parlement européen et au Conseil un rapport sur l\'application de la présente directive et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indû. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('b','i','l',2,2,5,'041@A2',NULL,'041@A2',NULL,'fr','','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à protéger le réseau et les services contre une utilisation accidentelle, illicite ou non autorisée, ou contre les interférences ou les entraves préjudiciables à leur fonctionnement ou leur disponibilité;\'\'\'\'\'',''),('b','i','l',2,2,5,'143','143','143','143','fr','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications (JO L 36 du 7.2.1987, p. 31. Décision modifiée en dernier lieu par l\'acte d\'adhésion de 1994.).','3. Au besoin, des mesures \'\'\'\'\'sont \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'soient \'\'\'\'\'construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe \'\'\'\'\'de \'\'\'\'\'neutralité technologique.\'\'\'\'\'','3. Au besoin, des mesures peuvent être adoptées afin de garantir que les équipements terminaux seront construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications.\'\'\'\'\''),('b','i','l',2,2,5,'065','065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('b','i','l',2,2,5,'041@B',NULL,'041@B',NULL,'fr','','\'\'\'\'\'1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public et de services de la société de l\'information, ainsi qu\'à émettre des recommandations sur les meilleures pratiques et les indicateurs de résultats concernant le degré de sécurité que ces mesures devraient atteindre.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A1',NULL,'041@A1',NULL,'fr','','\'\'\'\'\'- des mesures d\'ordre technique et organisationnel appropriées visant à garantir que seules des personnes autorisées puissent avoir accès aux données à caractère personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\'',''),('b','i','l',2,2,5,'022a','022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('b','i','l',2,2,5,'0431','043','0431','0431','fr','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'abonné concerné et l\'autorité réglementaire nationale de cette violation. La notification faite à l\'abonné décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. La notification faite à l\'autorité réglementaire nationale décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.','3. En cas de violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu <s>l\'abonné concerné et </s>l\'autorité réglementaire nationale \'\'\'\'\'ou l\'autorité compétente en vertu du droit national \'\'\'\'\'de \'\'\'\'\'l\'État membre de \'\'\'\'\'cette violation. La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la violation et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles. \'\'\'\'\'Ladite \'\'\'\'\'notification <s>faite à l\'autorité réglementaire nationale </s>décrit en outre les conséquences de la violation et les mesures prises par le fournisseur pour y remédier.','3. En cas de violation de <s>la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de </s>données à caractère \'\'\'\'\'personnel, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de <s>cette violation. La notification faite à l\'abonné décrit au minimum </s>la <s>nature de la </s>violation \'\'\'\'\'ainsi que sa gravité \'\'\'\'\'et \'\'\'\'\'étudie s\'il est nécessaire d\'avertir \'\'\'\'\'l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et l\'abonné concerné \'\'\'\'\'de la violation \'\'\'\'\'en question, compte tenu des règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 4.\'\'\'\'\''),('b','i','l',2,2,5,'066','066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('b','i','l',2,2,5,'041@A3',NULL,'041@A3',NULL,'fr','','\'\'\'\'\'- une politique de sécurité relative au traitement des données à caractère personnel;\'\'\'\'\'',''),('b','i','l',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','fr','','\'\'\'\'\'(26 ter) Le traitement des données relatives au trafic à des fins liées à la sécurité des réseaux et de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises permettra le traitement de ces données dans l\'intérêt légitime du contrôleur de données afin d\'éviter l\'accès non autorisé et la distribution de codes malveillants, ainsi que de mettre fin aux attaques par déni de service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\'','\'\'\'\'\'(41) Le traitement des données relatives au trafic dans la mesure strictement nécessaire à des fins de détection, de localisation et d\'élimination d\'erreurs et de défaillances du réseau ainsi que de sécurité de l\'information, garantissant l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, contribuera à éviter l\'accès non autorisé et la distribution de codes malveillants, les attaques par déni de service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('b','i','l',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'fr','','\'\'\'\'\'(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.\'\'\'\'\'',''),('b','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','fr','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de l\'Autorité et des autorités réglementaires compétentes.','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation de \'\'\'\'\'l\'ENISA, du groupe de travail \"Article 29\" \'\'\'\'\'et des autorités réglementaires compétentes.','4. Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation de \'\'\'\'\'l\'ENISA, du groupe de l\'article 29 \'\'\'\'\'et des autorités réglementaires compétentes.'),('b','i','l',2,2,5,'04412',NULL,'04412',NULL,'fr','','\'\'\'\'\'La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'fr','','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\'',''),('j','i','l',2,1,1,'093','093','093','093','fr','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.','3. Les autorités réglementaires nationales peuvent préciser les informations à fournir, le niveau de détail requis et le mode de publication.'),('j','i','l',2,1,1,'092','092','092','092','fr','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.','2. En particulier, lorsqu\'un opérateur est soumis à des obligations de non-discrimination, les autorités réglementaires nationales peuvent lui imposer de publier une offre de référence, qui soit suffisamment détaillée pour garantir que les entreprises ne sont pas tenues de payer pour des ressources qui ne sont pas nécessaires pour le service demandé, comprenant une description des offres pertinentes réparties en divers éléments selon les besoins du marché, accompagnée des modalités et conditions correspondantes, y compris des prix. L\'autorité réglementaire nationale est habilitée, entre autres, à imposer des modifications aux offres de référence afin de donner effet aux obligations imposées au titre de la présente directive.'),('j','i','l',2,1,1,'1221c','1221c','1221c','1221c','fr','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, lors de l\'imposition d\'obligations de tarification en application de l\'article 13;','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger tout investissement public réalisé et les risques inhérents à l\'investissement, \'\'\'\'\'y compris un partage des risques approprié entre les entreprises bénéficiant \'\'\'\'\'de \'\'\'\'\'l\'accès à ces nouvelles ressources;\'\'\'\'\'','c) l\'investissement initial réalisé par le propriétaire des ressources, sans négliger <s>tout investissement public réalisé et </s>les risques inhérents à \'\'\'\'\'l\'investissement;\'\'\'\'\''),('j','i','l',2,1,1,'1221f','1221f','1221f','1221f','fr','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.','f) la fourniture de services paneuropéens.'),('j','i','l',2,1,1,'1212j','1212j','1212j','1212j','fr','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, l\'emplacement et l\'occupation.','j) de donner accès à des services associés comme ceux relatifs à l\'identité, \'\'\'\'\'à \'\'\'\'\'l\'emplacement et \'\'\'\'\'à \'\'\'\'\'l\'occupation.'),('j','i','l',2,1,1,'1212i','1212i','1212i','1212i','fr','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;','i) d\'interconnecter des réseaux ou des ressources de réseau;'),('j','i','l',2,1,1,'1212d','1212d','1212d','1212d','fr','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;','d) d\'offrir des services particuliers en gros en vue de la revente à des tiers;'),('j','i','l',2,1,1,'1221','1221','1221','1221','fr','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent s\'il y a lieu d\'imposer les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:','2. Lorsqu\'elles examinent <s>s\'il y a lieu d\'imposer </s>les obligations visées au paragraphe 1, et en particulier lorsqu\'elles évaluent si ces obligations seraient proportionnées aux objectifs énoncés à l\'article 8 de la directive 2002/21/CE (directive \"cadre\"), les autorités réglementaires nationales prennent notamment en considération les éléments suivants:'),('j','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'fr','','\'\'\'\'\'f bis) de fournir à des tiers une offre de référence pour l\'octroi de l\'accès aux gaines;\'\'\'\'\'',''),('j','i','l',2,1,1,'123','123','123','123','fr','3. Lorsque les autorités réglementaires nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE (directive Cadre).','3. Lorsque les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter certaines normes ou spécifications techniques doit être compatible avec les normes et spécifications établies conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\'','3. Lorsque les autorités réglementaires nationales imposent à un opérateur l\'obligation de fournir un accès conformément aux dispositions du présent article, elles peuvent fixer des conditions techniques ou opérationnelles auxquelles le fournisseur et/ou les bénéficiaires de l\'accès doivent satisfaire lorsque cela est nécessaire pour assurer le fonctionnement normal du réseau. L\'obligation de respecter \'\'\'\'\'des \'\'\'\'\'normes ou spécifications techniques \'\'\'\'\'particulières \'\'\'\'\'doit être compatible avec les normes et spécifications établies conformément à l\'article \'\'\'\'\'17, paragraphe 1, \'\'\'\'\'de la directive 2002/21/CE (directive \'\'\'\'\'\"cadre\").\'\'\'\'\''),('j','i','l',2,1,1,'1221b','1221b','1221b','1221b','fr','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;','b) le degré de faisabilité de la fourniture d\'accès proposée, compte tenu de la capacité disponible;'),('j','i','l',2,1,1,'1212f','1212f','1212f','1212f','fr','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des ressources, y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des tours d\'antenne ou autres constructions de soutènement, des pylônes, des trous de visite et boîtiers et de tous les autres éléments de réseau qui ne sont pas actifs;','f) de fournir une possibilité de colocalisation ou d\'autres formes de partage des \'\'\'\'\'ressources associées, \'\'\'\'\'y compris le partage des gaines, des bâtiments ou entrées de bâtiment, des \'\'\'\'\'antennes, \'\'\'\'\'tours \'\'\'\'\'et \'\'\'\'\'autres constructions de soutènement, <s>des </s>pylônes, des trous de visite et \'\'\'\'\'boîtiers;\'\'\'\'\''),('j','i','l',2,1,1,'094','094','094','094','fr','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur a été reconnu comme possédant une puissance significative sur un marché pertinent conformément à l\'article 14 de la directive 2002/21/CE (directive \"cadre\") concernant l\'accès local en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.','4. Nonobstant le paragraphe 3, lorsqu\'un opérateur \'\'\'\'\'est soumis \'\'\'\'\'à \'\'\'\'\'des obligations au titre \'\'\'\'\'de \'\'\'\'\'l\'article 12 \'\'\'\'\'concernant l\'accès \'\'\'\'\'de gros aux infrastructures de réseaux, y compris l\'accès dégroupé à la boucle locale \'\'\'\'\'en position déterminée, les autorités réglementaires nationales veillent à la publication d\'une offre de référence contenant au moins les éléments figurant à l\'annexe II.'),('j','i','l',2,1,1,'1221e','1221e','1221e','1221e','fr','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;','e) le cas échéant, les éventuels droits de propriété intellectuelle pertinents;'),('j','i','l',2,1,1,'095','095','095','095','fr','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. Les mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par l\'Autorité.','5. La Commission peut apporter les modifications nécessaires à l\'annexe II afin de l\'adapter à l\'évolution technique et économique. \'\'\'\'\'Ces \'\'\'\'\'mesures, qui \'\'\'\'\'visent à \'\'\'\'\'modifier des éléments non essentiels de la présente \'\'\'\'\'directive, \'\'\'\'\'sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 14, paragraphe 3. <s>Pour des raisons d\'urgence impérieuses, la Commission peut recourir à la procédure d\'urgence visée à l\'article 14, paragraphe 4. </s>Lors de l\'application des dispositions du présent paragraphe, la Commission peut être assistée par \'\'\'\'\'le GERT.\'\'\'\'\''),('j','i','l',2,1,1,'1221a','1221a','1221a','1221a','fr','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion et d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;','a) la viabilité technique et économique de l\'utilisation ou de la mise en place de ressources concurrentes, compte tenu du rythme auquel le marché évolue et de la nature et du type d\'interconnexion \'\'\'\'\'et/ou \'\'\'\'\'d\'accès concerné, y compris la viabilité d\'autres produits d\'accès en amont, tels que l\'accès aux gaines;'),('j','i','l',2,1,1,'1212a','1212a','1212a','1212a','fr','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès dégroupé à la boucle locale;','a) d\'accorder à des tiers l\'accès à des éléments et/ou ressources de réseau spécifiques, y compris l\'accès \'\'\'\'\'à des éléments de réseau qui ne sont pas actifs et/ou l\'accès \'\'\'\'\'dégroupé à la boucle \'\'\'\'\'locale, notamment afin de permettre la sélection et/ou présélection des opérateurs et/ou l\'offre de revente de lignes d\'abonné;\'\'\'\'\''),('j','i','l',2,1,1,'1221d','1221d','1221d','1221d','fr','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;','d) la nécessité de préserver la concurrence à long terme, en particulier la concurrence fondée sur les infrastructures;','d) la nécessité de préserver la concurrence à long terme, \'\'\'\'\'y compris au moyen d\'une \'\'\'\'\'concurrence fondée sur \'\'\'\'\'des infrastructures économiquement efficace;\'\'\'\'\''),('j','i','l',2,1,1,'1212g','1212g','1212g','1212g','fr','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;','g) de fournir les services spécifiques nécessaires pour garantir aux utilisateurs l\'interopérabilité des services de bout en bout, notamment en ce qui concerne les ressources destinées aux services de réseaux intelligents ou permettant l\'itinérance sur les réseaux mobiles;'),('j','i','l',0,1,1,'12','12','12','12','fr','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation','Article 12 − Obligations relatives à l\'accès à des ressources de réseau spécifiques et à leur utilisation'),('j','i','l',2,1,1,'1213','1213','1213','1213','fr','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.','Les autorités réglementaires nationales peuvent associer à ces obligations des conditions concernant le caractère équitable ou raisonnable et le délai.'),('j','i','l',2,1,1,'1211','1211','1211','1211','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer à des opérateurs l\'obligation de satisfaire les demandes raisonnables d\'accès à des éléments de réseau spécifiques et à des ressources associées et d\'en autoriser l\'utilisation, notamment lorsqu\'elles considèrent qu\'un refus d\'octroi de l\'accès ou des modalités et conditions déraisonnables ayant un effet similaire empêcheraient l\'émergence d\'un marché de détail concurrentiel durable, ou risqueraient d\'être préjudiciables à l\'utilisateur final.'),('j','i','l',2,1,1,'1212b','1212b','1212b','1212b','fr','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;','b) de négocier de bonne foi avec les entreprises qui demandent un accès;'),('j','i','l',2,1,1,'1212','1212','1212','1212','fr','Les opérateurs peuvent notamment se voir imposer:','Les opérateurs <s>peuvent notamment </s>se \'\'\'\'\'voient notamment \'\'\'\'\'imposer:','Les opérateurs peuvent notamment se voir imposer:'),('j','i','l',2,1,1,'091','091','091','091','fr','1. Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, y compris toutes les restrictions en matière d\'accès aux services et applications, les modalités et conditions de fourniture et d\'utilisation et les prix.','1. Les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les restrictions en matière d\'accès aux services et applications, \'\'\'\'\'les politiques de gestion du trafic, \'\'\'\'\'les modalités et conditions de fourniture et d\'utilisation et les prix.','<s>1. </s>Les autorités réglementaires nationales peuvent, conformément aux dispositions de l\'article 8, imposer des obligations de transparence concernant l\'interconnexion et/ou l\'accès en vertu desquelles les opérateurs doivent rendre publiques des informations bien définies, telles que les informations comptables, les spécifications techniques, les caractéristiques du réseau, <s>y compris toutes </s>les <s>restrictions en matière d\'accès aux services et applications, les </s>modalités et conditions de fourniture et \'\'\'\'\'d\'utilisation, y compris les politiques de gestion du trafic \'\'\'\'\'et les prix.'),('j','i','l',2,1,1,'1212h','1212h','1212h','1212h','fr','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;','h) de fournir l\'accès à des systèmes d\'assistance opérationnelle ou à des systèmes logiciels similaires nécessaires pour garantir l\'existence d\'une concurrence loyale dans la fourniture des services;'),('j','i','l',2,1,1,'1212e','1212e','1212e','1212e','fr','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;','e) d\'accorder un accès ouvert aux interfaces techniques, protocoles ou autres technologies clés qui revêtent une importance essentielle pour l\'interopérabilité des services ou des services de réseaux virtuels;'),('j','i','l',0,1,1,'09','09','09','09','fr','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence','Article 9 − Obligations de transparence'),('j','i','l',2,1,1,'1212c','1212c','1212c','1212c','fr','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;','c) de ne pas retirer l\'accès aux ressources lorsqu\'il a déjà été accordé;'),('j','i','l',0,2,4,'33','33','33','33','fr','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées','Article 33 − Consultation des parties intéressées'),('j','i','l',0,2,4,'21','21','21','21','fr','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations','Article 21 − Transparence et publication des informations'),('j','i','l',2,2,4,'2231','2231','2231','223','fr','Une autorité réglementaire nationale peut définir des exigences minimales en matière de qualité de service afin de prévenir la dégradation du service et le ralentissement du trafic sur les réseaux. Ces exigences prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE (directive-cadre «cadre»).','\'\'\'\'\'3. \'\'\'\'\'Une autorité réglementaire nationale peut \'\'\'\'\'adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des \'\'\'\'\'exigences minimales en matière de qualité de service \'\'\'\'\'et, le cas échéant, prendre d\'autres mesures \'\'\'\'\'afin de prévenir la dégradation du service et le ralentissement du trafic sur les \'\'\'\'\'réseaux et de faire en sorte que les possibilités pour les utilisateurs d\'accéder à des contenus ou de les distribuer ou d\'utiliser des applications et services de leur choix ne soient pas indûment restreintes. \'\'\'\'\'Ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'prennent dûment en compte toute norme publiée conformément à l\'article 17 de la directive 2002/21/CE \'\'\'\'\'(directive-cadre).\'\'\'\'\'','\'\'\'\'\'3. Afin \'\'\'\'\'de <s>qualité de service afin de </s>prévenir la dégradation du service et \'\'\'\'\'l\'obstruction ou \'\'\'\'\'le ralentissement du trafic sur les \'\'\'\'\'réseaux, les États membres veillent à ce que les autorités réglementaires nationales soient en mesure de fixer les \'\'\'\'\'exigences \'\'\'\'\'minimales \'\'\'\'\'en \'\'\'\'\'matière de qualité de service imposées \'\'\'\'\'à \'\'\'\'\'une entreprise ou à des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics.\'\'\'\'\''),('j','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','fr','','','\'\'\'\'\'- les conditions régissant la durée minimale du contrat dans le cadre de promotions,\'\'\'\'\''),('j','i','l',2,2,4,'2021h','2021h','2021h','2021h','fr','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.','h) le type de mesures qu\'est susceptible de prendre l\'entreprise qui fournit le raccordement et/ou les services afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de vulnérabilité, et les éventuels mécanismes d\'indemnisation qui interviennent en cas d\'incident ayant trait à la sécurité ou à l\'intégrité.','h) le type de \'\'\'\'\'mesure \'\'\'\'\'qu\'est susceptible de prendre l\'entreprise <s>qui fournit le raccordement et/ou les services </s>afin de réagir à un incident ayant trait à la sécurité ou à l\'intégrité ou de faire face à des menaces et à des situations de \'\'\'\'\'vulnérabilité.\'\'\'\'\''),('j','i','l',2,2,4,'332@A','332@A','332@A','332@A','fr','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.','2 bis. Sans préjudice des réglementations nationales conformes au droit communautaire visant à promouvoir des objectifs politiques en matière culturelle et de médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes favorisent, autant qu\'il convient, une coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs intéressés par la promotion de contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut inclure la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe 4 bis, et de l\'article 20, paragraphe 2.','\'\'\'\'\'3. \'\'\'\'\'Sans préjudice des \'\'\'\'\'règles \'\'\'\'\'nationales conformes \'\'\'\'\'à la législation \'\'\'\'\'communautaire visant à promouvoir des objectifs \'\'\'\'\'de la politique \'\'\'\'\'culturelle et \'\'\'\'\'des \'\'\'\'\'médias, tels que la diversité culturelle et linguistique et le pluralisme des médias, les autorités réglementaires nationales et les autres autorités compétentes \'\'\'\'\'peuvent favoriser la \'\'\'\'\'coopération entre les entreprises fournissant des réseaux et/ou services de communications électroniques et les secteurs \'\'\'\'\'qui souhaitent promouvoir les \'\'\'\'\'contenus licites dans les réseaux et services de communications électroniques. Cette coopération peut \'\'\'\'\'également recouvrir \'\'\'\'\'la coordination des informations d\'intérêt public à fournir en vertu de l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et de l\'article 20, paragraphe \'\'\'\'\'1.\'\'\'\'\''),('j','i','l',1,2,4,'33:25','33:25','33:25','33:25','fr','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','(25) Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de traiter de manière appropriée les intérêts des citoyens, les États membres devraient mettre en place des mécanismes de consultation appropriés. Ceux-ci pourraient prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions de consommation, telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, et qui opérerait dans la transparence et contribuerait aux mécanismes existants pour la consultation des parties intéressées. De plus, il conviendrait de mettre en place un mécanisme visant à permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. Toute procédure de coopération convenue conformément à ce mécanisme ne devrait toutefois pas permettre une surveillance systématique de l\'utilisation de l\'internet. Dans les cas où il apparaît nécessaire de faciliter l\'accès et l\'utilisation des services de communications électroniques et des équipements terminaux par les utilisateurs handicapés, et sans préjudice de la directive 1999/5/CE du Parlement européen et du Conseil du 9 mars 1999 concernant les équipements hertziens et les équipements terminaux de télécommunications et la reconnaissance mutuelle de leur conformité, et notamment des exigences de son article 3, paragraphe 3, point f) relatives à l\'utilisation de ces appareils par les personnes handicapées, la Commission devrait être à même d\'adopter des mesures de mise en œuvre.','\'\'\'\'\'(39) \'\'\'\'\'Afin de remédier aux lacunes existantes quant à la consultation des consommateurs et de \'\'\'\'\'prendre dûment en compte \'\'\'\'\'les intérêts des citoyens, les États membres devraient mettre en place \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation \'\'\'\'\'approprié. Celui-ci pourrait \'\'\'\'\'prendre la forme d\'un organisme qui, indépendamment de l\'autorité réglementaire nationale ainsi que des fournisseurs de services, mènerait des recherches sur les questions \'\'\'\'\'liées aux consommateurs, \'\'\'\'\'telles que les comportements des consommateurs et les mécanismes de changement de fournisseur, <s>et qui </s>opérerait dans la transparence et contribuerait aux mécanismes existants \'\'\'\'\'de \'\'\'\'\'consultation des parties intéressées. De plus, <s>il conviendrait de mettre en place </s>un mécanisme \'\'\'\'\'pourrait être mis en place en vue de \'\'\'\'\'permettre une coopération appropriée sur des questions relatives à la promotion de contenus licites. \'\'\'\'\'Les éventuelles procédures \'\'\'\'\'de coopération \'\'\'\'\'arrêtées selon un tel \'\'\'\'\'mécanisme ne \'\'\'\'\'devraient \'\'\'\'\'toutefois pas permettre une surveillance systématique de l\'utilisation \'\'\'\'\'d\'Internet.\'\'\'\'\''),('j','i','l',2,2,4,'2141e','2141e','2141e','2141e','fr','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.','e) fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services existants qui leur sont destinés.','\'\'\'\'\'d) \'\'\'\'\'fournir régulièrement aux abonnés handicapés des informations détaillées sur les produits et services <s>existants </s>qui leur sont destinés.'),('j','i','l',2,2,4,'214@A1','214@A1','214@A1','214@A1','fr','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:','4 bis. Les États membres veillent à ce que les autorités réglementaires nationales obligent les entreprises visées au paragraphe 4 à communiquer, le cas échéant, aux abonnés existants et nouveaux des informations d\'intérêt public. Ces informations sont produites par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:','\'\'\'\'\'4. \'\'\'\'\'Les États membres \'\'\'\'\'peuvent exiger \'\'\'\'\'que les <s>autorités réglementaires nationales obligent les </s>entreprises visées au paragraphe \'\'\'\'\'3 communiquent gratuitement \'\'\'\'\'aux abonnés existants et nouveaux des informations d\'intérêt \'\'\'\'\'public, si besoin est. Dans ce cas, ces \'\'\'\'\'informations sont \'\'\'\'\'fournies \'\'\'\'\'par les autorités publiques compétentes sous une forme normalisée et couvrent entre autres les sujets suivants:'),('j','i','l',2,2,4,'2812','2812','2812','2812','fr','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent peuvent pratiquer une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.','Les autorités réglementaires nationales sont en mesure de bloquer au cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et de garantir que, dans de tels cas, y compris lorsqu\'une enquête est pendante, les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant de l\'interconnexion ou d\'autres services.','\'\'\'\'\'2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que les \'\'\'\'\'autorités \'\'\'\'\'compétentes soient \'\'\'\'\'en mesure \'\'\'\'\'d\'exiger des entreprises fournissant des réseaux \'\'\'\'\'de \'\'\'\'\'communications publics et/ou des services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public qu\'elles bloquent au \'\'\'\'\'cas par cas l\'accès à des numéros ou services lorsque cela se justifie pour des raisons de fraude ou d\'abus et \'\'\'\'\'d\'exiger \'\'\'\'\'que, dans de tels cas, <s>y compris lorsqu\'une enquête est pendante, </s>les fournisseurs de services de communications électroniques pratiquent <s>peuvent pratiquer </s>une retenue sur les recettes provenant \'\'\'\'\'du raccordement \'\'\'\'\'ou d\'autres services.'),('j','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'fr','','\'\'\'\'\'Les États membres promeuvent des procédures extrajudiciaires fiables, en ce qui concerne en particulier l\'interaction des communications audiovisuelles et électroniques.\'\'\'\'\'',''),('j','i','l',2,2,4,'2022','2022','2022','2022','fr','Le contrat comporte également des informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.','Le contrat comporte également \'\'\'\'\'toutes les \'\'\'\'\'informations fournies par les autorités publiques compétentes sur les utilisations de réseaux et de services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et à la protection des données à caractère personnel, qui sont visées à l\'article 21, paragraphe 4 bis, et pertinentes dans le cas du service fourni.','\'\'\'\'\'Les États membres peuvent également exiger que le \'\'\'\'\'contrat comporte \'\'\'\'\'toutes les \'\'\'\'\'informations \'\'\'\'\'pouvant être \'\'\'\'\'fournies par les autorités publiques compétentes \'\'\'\'\'à cette fin \'\'\'\'\'sur \'\'\'\'\'l\'utilisation des \'\'\'\'\'réseaux et \'\'\'\'\'des \'\'\'\'\'services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, ainsi que sur les moyens de protection contre les risques d\'atteinte à la sécurité individuelle, à la vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel, qui sont visées à l\'article 21, paragraphe \'\'\'\'\'4, point a), \'\'\'\'\'et \'\'\'\'\'concernent \'\'\'\'\'le <s>cas du </s>service fourni.'),('j','i','l',2,2,4,'334','334','334',NULL,'fr','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission \'\'\'\'\'peut \'\'\'\'\'prendre les mesures de mise en œuvre techniques appropriées <s>pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, </s>à la suite d\'une consultation \'\'\'\'\'publique et après avoir consulté [xxx]. \'\'\'\'\'Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','<s>4. Sans préjudice de l\'application de la directive 1999/5/CE et notamment des exigences de son article 3, paragraphe 3, point f) concernant le handicap, et afin d\'améliorer l\'accessibilité des services et équipements de communications électroniques par les utilisateurs handicapés, la Commission peut, après consultation de l\'Autorité, prendre les mesures de mise en œuvre techniques appropriées pour traiter les problèmes soulevés dans le rapport visé au paragraphe 3, à la suite d\'une consultation publique. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','i','l',2,2,4,'2811','2811','2811','2811','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi pour des raisons commerciales de limiter l\'accès par des appelants situés dans des zones géographiques déterminées, \'\'\'\'\'les autorités réglementaires nationales prennent toutes les mesures nécessaires pour faire en sorte que:','1. Les États membres veillent à ce \'\'\'\'\'que, lorsque cela est techniquement et économiquement possible et sauf lorsque l\'abonné appelé a choisi, pour des raisons commerciales, de limiter l\'accès des appelants situés dans certaines zones géographiques, \'\'\'\'\'les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'prennent toutes les mesures nécessaires pour faire en sorte \'\'\'\'\'que les utilisateurs finals puissent:\'\'\'\'\''),('j','i','l',2,2,4,'2021d','2021d','2021d','2021d','fr','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;','d) le détail des prix et des tarifs pratiqués et les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les méthodes de paiement proposées et les éventuelles différences de coûts liées à la méthode de paiement;','d) le détail des prix et des tarifs \'\'\'\'\'pratiqués, \'\'\'\'\'les moyens par lesquels des informations actualisées sur l\'ensemble des tarifs applicables et des frais de maintenance peuvent être obtenues, les \'\'\'\'\'modes \'\'\'\'\'de paiement \'\'\'\'\'proposés \'\'\'\'\'et les éventuelles différences de coûts liées \'\'\'\'\'au mode \'\'\'\'\'de paiement;'),('j','i','l',2,2,4,'2021b3','2021b3','2021b3','2021b3','fr','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,','- les niveaux de qualité du service, en se référant à tout indicateur déterminé au titre de l\'article 22, paragraphe 2, selon que de besoin,','- les niveaux \'\'\'\'\'minimaux \'\'\'\'\'de qualité \'\'\'\'\'des services offerts, \'\'\'\'\'à \'\'\'\'\'savoir le délai nécessaire \'\'\'\'\'au \'\'\'\'\'raccordement initial ainsi que, le cas échéant, les autres indicateurs relatifs à la qualité du service, tels qu\'ils sont définis par les autorités réglementaires nationales,\'\'\'\'\''),('j','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que toute restriction concernant les droits des utilisateurs d\'accéder aux contenus, services et applications, si elle est nécessaire, soit appliquée par des mesures appropriées, conformément aux principes de proportionnalité, d\'efficacité et de dissuasion. Ces mesures ne peuvent avoir pour effet d\'entraver le développement de la société de l\'information, conformément à la directive 2000/31/CE, et elles ne peuvent entrer en conflit avec les droits fondamentaux des citoyens, y compris le droit au respect de la vie privée et le droit à une procédure régulière.\'\'\'\'\'',''),('j','i','l',0,2,4,'20','20','20','20','fr','Article 20 − Contrats','Article 20 − Contrats','Article 20 − Contrats'),('j','i','l',2,2,4,'214@A2','214@A2','214@A2',NULL,'fr','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.','Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.','<s>Les frais additionnels significatifs découlant pour l\'entreprise du respect de ces obligations sont remboursés par les autorités publiques compétentes.</s>'),('j','i','l',2,2,4,'2141d','2141d','2141d','2141d','fr','d) informer les abonnés quant à leur droit de décider si les des données à caractère personnel les concernant doivent figurer ou non dans un annuaire et aux types de données concernées, conformément à l\'article 12 de la directive «vie privée et communications électroniques; et','d) informer les abonnés quant à leur droit de \'\'\'\'\'faire figurer \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et aux types de données \'\'\'\'\'concernées; \'\'\'\'\'et','\'\'\'\'\'c) \'\'\'\'\'informer les abonnés \'\'\'\'\'de \'\'\'\'\'leur droit de décider \'\'\'\'\'de faire figurer ou non \'\'\'\'\'des données à caractère personnel les concernant <s>doivent figurer ou non </s>dans un annuaire et \'\'\'\'\'des \'\'\'\'\'types de données concernées, conformément à l\'article 12 de la directive \'\'\'\'\'2002/58/CE (directive \"vie \'\'\'\'\'privée et communications \'\'\'\'\'téléphoniques\"); \'\'\'\'\'et'),('j','i','l',2,2,4,'343','343','343','343','fr','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.','3. Lorsque ces litiges concernent des parties dans différents États membres, ceux-ci coordonnent leurs efforts en vue de trouver une solution au litige.'),('j','i','l',2,2,4,'2021a','2021a','2021a','2021a','fr','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;','a) l\'identité et l\'adresse du fournisseur;'),('j','i','l',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','fr','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.','(12 quater) Pour faire face à des questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations devraient comporter des mises en garde d\'intérêt public concernant les infractions au droit d\'auteur, l\'utilisation illicite de contenus préjudiciables et leur diffusion ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la révélation de données personnelles dans certaines circonstances, ou de données relatives à la vie privée ou à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe 2 bis, de la directive 2002/22/CE. De telles informations d\'intérêt public devraient être actualisées chaque fois que nécessaire et être présentées sous une forme aisément compréhensible, imprimée ou électronique, au choix de chaque État membre, ainsi que sur les sites internet des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à mettre ces informations standardisées à la disposition de tous leurs clients d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion de ces informations devraient faire l\'objet d\'un accord entre les fournisseurs et les autorités compétentes et être pris en charge par celles-ci. Les informations devraient aussi figurer dans le contrat.','\'\'\'\'\'(20) \'\'\'\'\'Pour \'\'\'\'\'prendre en compte les \'\'\'\'\'questions d\'intérêt public concernant l\'utilisation des services de communications et pour encourager la protection des droits et des libertés d\'autrui, les autorités nationales compétentes devraient pouvoir produire et \'\'\'\'\'faire \'\'\'\'\'diffuser, avec l\'aide des fournisseurs, des informations d\'intérêt public relatives à l\'utilisation des services de communications. Ces informations <s>devraient comporter des mises en garde </s>d\'intérêt public \'\'\'\'\'pourraient porter sur \'\'\'\'\'les infractions au droit d\'auteur, \'\'\'\'\'d\'autres utilisations illicites, et la diffusion \'\'\'\'\'de contenus préjudiciables <s>et leur diffusion </s>ainsi que des conseils et des moyens de protection contre les risques d\'atteinte à la sécurité individuelle, résultant par exemple de la \'\'\'\'\'communication d\'informations \'\'\'\'\'personnelles dans certaines circonstances, \'\'\'\'\'et contre les risques d\'atteinte \'\'\'\'\'à la vie privée \'\'\'\'\'et aux données \'\'\'\'\'à caractère personnel. Ces informations pourraient être coordonnées dans le cadre de la procédure de coopération établie à l\'article 33, paragraphe \'\'\'\'\'3, \'\'\'\'\'de la directive \'\'\'\'\'2002/22/CE (directive \"service universel\"). Ces \'\'\'\'\'informations d\'intérêt public devraient être actualisées \'\'\'\'\'aussi souvent \'\'\'\'\'que nécessaire et être présentées sous une forme <s>aisément compréhensible, </s>imprimée ou \'\'\'\'\'électronique aisément compréhensible, à déterminer par \'\'\'\'\'chaque État membre, ainsi que sur les sites \'\'\'\'\'Internet \'\'\'\'\'des autorités publiques nationales. Les autorités réglementaires nationales devraient pouvoir obliger les fournisseurs à \'\'\'\'\'communiquer \'\'\'\'\'ces informations \'\'\'\'\'normalisées \'\'\'\'\'à <s>la disposition de </s>tous leurs clients <s>d\'une façon jugée appropriée par elles. Les frais additionnels non négligeables encourus par le fournisseur pour la diffusion </s>de \'\'\'\'\'la façon qu\'elles jugent appropriée. Si \'\'\'\'\'les \'\'\'\'\'États membres l\'exigent, \'\'\'\'\'les <s>autorités compétentes et être pris en charge par celles-ci. Les </s>informations devraient aussi figurer dans \'\'\'\'\'les contrats.\'\'\'\'\''),('j','i','l',2,2,4,'342','342','342','342','fr','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.','2. Les États membres veillent à ce que leur législation ne fasse pas obstacle à la création, à l\'échelon territorial approprié, de guichets et de services en ligne de réception de plaintes chargés de faciliter l\'accès des consommateurs et des utilisateurs finals aux structures de règlement de litiges.'),('j','i','l',2,2,4,'207','207','207','207','fr','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','7. Dès lors qu\'ils sont avertis de modifications des conditions contractuelles envisagées par l\'opérateur, les abonnés ont le droit de dénoncer leur contrat, sans pénalité. Les abonnés doivent être avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer ce contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles conditions.','\'\'\'\'\'3. Les États membres veillent à ce que les abonnés aient le droit de dénoncer leur contrat sans pénalité dès \'\'\'\'\'lors qu\'ils sont avertis de modifications \'\'\'\'\'apportées aux \'\'\'\'\'conditions contractuelles \'\'\'\'\'proposées \'\'\'\'\'par \'\'\'\'\'l\'entreprise fournissant des réseaux et/ou des services \'\'\'\'\'de \'\'\'\'\'communications électroniques. \'\'\'\'\'Les abonnés \'\'\'\'\'sont \'\'\'\'\'avertis en temps utile, au plus tard un mois avant ces modifications, et sont informés, au même moment, de leur droit de dénoncer \'\'\'\'\'leur \'\'\'\'\'contrat, sans pénalité, s\'ils n\'acceptent pas les nouvelles \'\'\'\'\'conditions. Les États membres veillent à ce que les autorités réglementaires nationales soient à même de préciser le format des notifications en question.\'\'\'\'\''),('j','i','l',2,2,4,'3312','3312','3312','3312','fr','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent des mécanismes de consultation garantissant que, dans leur processus décisionnel, il est dûment tenu compte des questions liées aux utilisateurs finals , y compris, en particulier, les utilisateurs finals handicapés.','Les États membres veillent notamment à ce que les autorités réglementaires nationales établissent \'\'\'\'\'un mécanisme \'\'\'\'\'de consultation garantissant que, \'\'\'\'\'lorsqu\'elles statuent sur \'\'\'\'\'des questions \'\'\'\'\'relatives \'\'\'\'\'aux \'\'\'\'\'droits des \'\'\'\'\'utilisateurs finals \'\'\'\'\'et des consommateurs \'\'\'\'\'en \'\'\'\'\'ce qui concerne \'\'\'\'\'les \'\'\'\'\'services de communications électroniques accessibles au public, les intérêts des consommateurs en matière de communications électroniques soient dûment pris en compte.\'\'\'\'\''),('j','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'fr','','\'\'\'\'\'b bis) soient fournis des services de connexion pour la téléphonie textuelle, pour la vidéotéléphonie et pour les produits facilitant la communication des personnes âgées ou des personnes handicapées, à tout le moins en cas d\'appel d\'urgence.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141c','2141c','2141c','2141c','fr','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;','c) informer les abonnés de toute modification aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à des contenus licites, de les utiliser ou de les distribuer ou d\'utiliser des applications et services licites de leur choix;','\'\'\'\'\'b) \'\'\'\'\'informer les abonnés de toute modification <s>aux restrictions imposées par l\'entreprise quant aux possibilités pour eux d\'accéder à </s>des \'\'\'\'\'politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées par le fournisseur;\'\'\'\'\''),('j','i','l',2,2,4,'3311','3311','3311','3311','fr','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il conviendra, à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des consommateurs, des fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question liée à tous les droits des utilisateurs finals et des consommateurs au regard des services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.','1. Les États membres veillent, selon qu\'il \'\'\'\'\'convient, \'\'\'\'\'à ce que les autorités réglementaires nationales tiennent compte du point de vue des utilisateurs finals, des \'\'\'\'\'consommateurs (y compris, notamment, \'\'\'\'\'des \'\'\'\'\'utilisateurs finals handicapés), des \'\'\'\'\'fabricants et des entreprises qui fournissent des réseaux et/ou des services de communications électroniques sur toute question \'\'\'\'\'relative \'\'\'\'\'à tous les droits des utilisateurs finals et des consommateurs \'\'\'\'\'en ce qui concerne les \'\'\'\'\'services de communications électroniques accessibles au public, en particulier lorsqu\'ils ont une incidence importante sur le marché.'),('j','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'fr','','\'\'\'\'\'(14 quater) La directive 2002/22/CE s\'applique sans préjudice d\'une gestion raisonnable et non discriminatoire du réseau par les fournisseurs.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021b4','2021b4','2021b4','2021b4','fr','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,','- les types de services de maintenance et d\'assistance aux clients offerts ainsi que la façon de contacter les services d\'assistance aux clients,','- les types de services de maintenance \'\'\'\'\'offerts \'\'\'\'\'et \'\'\'\'\'les services \'\'\'\'\'d\'assistance \'\'\'\'\'fournis, \'\'\'\'\'ainsi que \'\'\'\'\'les modalités permettant \'\'\'\'\'de contacter \'\'\'\'\'ces services,\'\'\'\'\''),('j','i','l',2,2,4,'221','221','221','221','fr','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises offrant des réseaux et/ou services de communications électroniques accessibles au public la publication d\'informations comparables, adéquates et actualisées sur la qualité de leurs services à l\'attention des utilisateurs finals et sur les mesures prises pour assurer un accès équivalent pour les utilisateurs finals handicapés. Ces informations sont fournies également, sur demande, à l\'autorité réglementaire nationale avant leur publication.','1. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure, après avoir pris en compte l\'opinion des parties intéressées, d\'exiger des entreprises \'\'\'\'\'fournissant \'\'\'\'\'des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques accessibles au public la \'\'\'\'\'publication, à l\'attention des utilisateurs finals, \'\'\'\'\'d\'informations comparables, adéquates et actualisées sur la qualité de leurs services <s>à l\'attention des utilisateurs finals </s>et sur les mesures prises pour \'\'\'\'\'garantir \'\'\'\'\'un accès \'\'\'\'\'comparable aux \'\'\'\'\'utilisateurs finals handicapés. Ces informations sont \'\'\'\'\'fournies, \'\'\'\'\'sur demande, à l\'autorité réglementaire nationale avant leur publication.'),('j','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'fr','','\'\'\'\'\'Les données relatives à la surveillance du trafic que ce logiciel peut collecter sont destinées à l\'usage exclusif de l\'abonné.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021e','2021e','2021e','2021e','fr','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:','e) la durée du contrat et les conditions de renouvellement et de résiliation des services et du contrat, y compris:','e) la durée du contrat et les conditions de renouvellement et \'\'\'\'\'d\'interruption \'\'\'\'\'des services et du contrat, y compris:'),('j','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'fr','','\'\'\'\'\'2 bis. Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises fournissant des réseaux publics de communications à fournir des informations concernant la gestion de leurs réseaux en relation avec toute limitation ou restriction de l\'accès par l\'utilisateur final à des services, contenus ou applications, ou de leur utilisation par celui-ci. Les États membres veillent à ce que les autorités réglementaires nationales aient tous les pouvoirs nécessaires pour enquêter sur les cas dans lesquels des entreprises ont imposé des limitations à l\'accès de l\'utilisateur final à des services, contenus ou applications.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141','2141','2141','2141','fr','Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:','\'\'\'\'\'4. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent un raccordement à un réseau public de communications électroniques et/ou des services de communications électroniques à, entre autres:','\'\'\'\'\'3. \'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales soient en mesure d\'obliger les entreprises qui fournissent <s>un raccordement à un réseau public de communications électroniques et/ou </s>des services de communications électroniques à, \'\'\'\'\'notamment:\'\'\'\'\''),('j','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','fr','b) le service fourni, y compris en particulier:','\'\'\'\'\'- lorsque l\'accès aux services d\'urgence et aux informations concernant la localisation de l\'appelant doit être fourni \'\'\'\'\'en \'\'\'\'\'vertu de l\'article 26, le niveau de fiabilité de cet accès, le cas échéant, et la fourniture ou non de cet accès sur l\'ensemble du territoire national,\'\'\'\'\'','b) \'\'\'\'\'les services fournis, \'\'\'\'\'y compris \'\'\'\'\'notamment:\'\'\'\'\''),('j','i','l',2,2,4,'204','204',NULL,'204','fr','4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.','<s>4. Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné soit clairement informé du fait que l\'accès aux services d\'urgence est fourni ou non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement informés de l\'absence d\'accès aux services d\'urgence, avant de conclure un contrat et régulièrement par la suite.</s>','\'\'\'\'\'2. \'\'\'\'\'Les États membres veillent à ce que, lorsqu\'un contrat est conclu entre un abonné et une entreprise qui fournit des services de communications électroniques permettant les communications vocales, l\'abonné \'\'\'\'\'sache \'\'\'\'\'clairement \'\'\'\'\'si \'\'\'\'\'l\'accès aux services d\'urgence est fourni ou \'\'\'\'\'non et si les informations relatives à la localisation de l\'appelant sont transmises ou \'\'\'\'\'non. Les fournisseurs de services de communications électroniques veillent à ce que leurs clients soient clairement \'\'\'\'\'informés, \'\'\'\'\'avant de conclure un \'\'\'\'\'contrat, des restrictions d\'accès aux services d\'urgence \'\'\'\'\'et \'\'\'\'\'de toute modification de l\'accès aux services d\'urgence.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'fr','(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.','(14 quinquies) Étant donné que des \'\'\'\'\'mesures correctives \'\'\'\'\'disparates <s>en matière de qualité de service </s>nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute \'\'\'\'\'orientation ou autre \'\'\'\'\'mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.','<s>(14 quinquies) Étant donné que des exigences disparates en matière de qualité de service nuiraient considérablement à la réalisation du marché intérieur, la Commission devrait évaluer toute mesure adoptée par des autorités réglementaires nationales, en vue d\'une éventuelle intervention réglementaire dans toute la Communauté et, si nécessaire, adopter des mesures de mise en œuvre techniques afin d\'assurer une application cohérente dans toute la Communauté.</s>'),('j','i','l',2,2,4,'2021','2021','2021','2021','fr','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:','2. Les États membres veillent à ce que, lorsque les consommateurs et les autres utilisateurs finals qui le demandent souscrivent des services fournissant le raccordement à un réseau de communications public et/ou des services de communications électroniques, ils aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant de tels services et/ou un tel raccordement. Le contrat précise, sous une forme claire, complète et facilement accessible, au moins:','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que, \'\'\'\'\'lors de la souscription de \'\'\'\'\'services fournissant \'\'\'\'\'la connexion \'\'\'\'\'à un réseau de communications public et/ou \'\'\'\'\'de \'\'\'\'\'services de communications \'\'\'\'\'électroniques accessibles au public, les consommateurs, ainsi que les autres utilisateurs finals qui le demandent, \'\'\'\'\'aient droit à un contrat conclu avec une ou plusieurs entreprises fournissant \'\'\'\'\'une telle connexion et/ou \'\'\'\'\'de tels \'\'\'\'\'services. \'\'\'\'\'Le contrat précise, sous une forme claire, \'\'\'\'\'détaillée \'\'\'\'\'et \'\'\'\'\'aisément \'\'\'\'\'accessible, au \'\'\'\'\'moins les éléments suivants:\'\'\'\'\''),('j','i','l',1,2,4,'20:14','20:14','20:14','20:14','fr','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).','(14) Les utilisateurs finals devraient décider quel contenu licite ils veulent pouvoir envoyer et recevoir et quels services, applications, matériels et logiciels ils veulent utiliser à ces fins, sans préjudice de la nécessité de préserver l\'intégrité et la sécurité des réseaux et des services. Dans un marché concurrentiel caractérisé par des offres transparentes, conformément à la directive 2002/22/CE, les utilisateurs finals devraient pouvoir accéder à, et distribuer, tout contenu licite et utiliser n\'importe quels services et/ou applications licites de leur choix, conformément aux dispositions de l\'article 8 de la directive 2002/21/CE. Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés de toute restriction et/ou limitation imposée par le fournisseur de service et/ou de réseau quant à l\'utilisation de services de communications électroniques. Ces informations devraient préciser, au choix du fournisseur, soit le type de contenu, d\'application ou de service concerné, soit des applications ou services déterminés, soit les deux. Selon la technologie utilisée et le type de restriction et/ou de limitation, ces restrictions et/ou limitations peuvent être subordonnées à un accord de l\'utilisateur en vertu de la directive 2002/58/CE (directive Vie privée).','\'\'\'\'\'(22) \'\'\'\'\'Compte tenu de l\'importance croissante des communications électroniques pour les consommateurs et les entreprises, les utilisateurs devraient être pleinement informés \'\'\'\'\'des politiques \'\'\'\'\'de \'\'\'\'\'gestion du trafic appliquées \'\'\'\'\'par le fournisseur de service et/ou de réseau \'\'\'\'\'avec lequel ils concluent \'\'\'\'\'le \'\'\'\'\'contrat. En l\'absence \'\'\'\'\'de \'\'\'\'\'concurrence effective, \'\'\'\'\'les \'\'\'\'\'autorités réglementaires nationales devraient recourir aux mesures correctives dont elles disposent \'\'\'\'\'en vertu de la directive \'\'\'\'\'2002/19/CE \'\'\'\'\'(directive \'\'\'\'\'\"accès\") afin de garantir que l\'accès des utilisateurs à certains types de contenu ou d\'application particuliers n\'est pas restreint de manière déraisonnable.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','fr','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive “cadre” et les directives spécifiques s\'appliquent sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au “simple transport” concernant les fournisseurs de services intermédiaires tels que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.','(14 ter) En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux en fonction du droit national matériel et procédural. Il incombe aux autorités compétentes des États membres, et non aux fournisseurs de réseaux et de services de communications électroniques, de décider, dans le respect scrupuleux du droit, de la licéité ou de la dangerosité des contenus, des applications et des services. La directive \'\'\'\'\'2002/22/CE s\'applique \'\'\'\'\'sans préjudice de la directive 2000/31/CE (sur le commerce électronique) qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires. \'\'\'\'\'La directive \'\'\'\'\'2002/22/CE n\'exige \'\'\'\'\'pas des fournisseurs qu\'ils contrôlent les informations transmises par l\'intermédiaire de leurs réseaux, ni qu\'ils prennent des sanctions ou engagent des poursuites judiciaires à l\'encontre de leurs clients en raison d\'informations transmises, et ne rend pas les fournisseurs de services responsables de ces informations. Il appartient aux autorités répressives compétentes de prendre des sanctions ou d\'engager des poursuites judiciaires.','\'\'\'\'\'(23) \'\'\'\'\'En l\'absence de dispositions pertinentes dans la législation communautaire, les contenus, les applications et les services sont réputés licites ou dangereux \'\'\'\'\'conformément au \'\'\'\'\'droit national matériel et procédural. Il incombe aux <s>autorités compétentes des </s>États membres, et non aux fournisseurs de réseaux \'\'\'\'\'ou \'\'\'\'\'de services de communications électroniques, de décider, dans le respect <s>scrupuleux du droit, </s>de la \'\'\'\'\'légalité, si les \'\'\'\'\'contenus, \'\'\'\'\'les \'\'\'\'\'applications \'\'\'\'\'ou les services sont licites ou dangereux. \'\'\'\'\'La directive \'\'\'\'\'\"cadre\" \'\'\'\'\'et les \'\'\'\'\'autres \'\'\'\'\'directives \'\'\'\'\'particulières \'\'\'\'\'s\'appliquent sans préjudice de la directive 2000/31/CE \'\'\'\'\'du Parlement européen et du Conseil du 8 juin 2000 relative à certains aspects juridiques des services de la société de l\'information, et notamment du commerce électronique, dans \'\'\'\'\'le \'\'\'\'\'marché intérieur (\"directive sur le \'\'\'\'\'commerce \'\'\'\'\'électronique\")(JO L 178 du 17.7.2000, p. 1.) \'\'\'\'\'qui contient notamment une disposition relative au \'\'\'\'\'\"simple transport\" \'\'\'\'\'concernant les fournisseurs de services \'\'\'\'\'intermédiaires, \'\'\'\'\'tels <s>que définis dans ladite directive. La directive «cadre» et les directives spécifiques n\'exigent pas des fournisseurs </s>qu\'ils \'\'\'\'\'y sont définis.\'\'\'\'\''),('j','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'fr','','\'\'\'\'\'b) le service fourni, y compris en particulier:\'\'\'\'\'',''),('j','i','l',2,2,4,'3411','3411','3411','341','fr','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des organes indépendants proposent des procédures extrajudiciaires transparentes, simples et peu onéreuses pour traiter les litiges entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, concernant les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de tels réseaux ou services. Ces procédures permettent un règlement équitable et rapide des litiges et tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges impliquant d\'autres utilisateurs finals.','1. Les États membres veillent à ce que des <s>organes indépendants proposent des </s>procédures extrajudiciaires transparentes, simples et peu onéreuses \'\'\'\'\'soient disponibles \'\'\'\'\'pour traiter les litiges \'\'\'\'\'non résolus \'\'\'\'\'entre les consommateurs et les entreprises qui fournissent des réseaux et/ou services de communications électroniques, \'\'\'\'\'qui résultent de l\'application de la présente directive, en ce qui concerne \'\'\'\'\'les conditions contractuelles et/ou l\'exécution de contrats portant sur la fourniture de \'\'\'\'\'ces \'\'\'\'\'réseaux \'\'\'\'\'et/ou \'\'\'\'\'services. \'\'\'\'\'Les États membres prennent des mesures pour garantir que ces \'\'\'\'\'procédures permettent un règlement équitable et rapide des litiges et <s>tiennent compte des conditions de la recommandation 98/257/CE de la Commission du 30 mars 1998 concernant les principes applicables aux organes responsables pour la résolution extrajudiciaire des litiges de consommation (JO L 115 du 17.4.1998, p. 31.). Les États membres </s>peuvent, lorsque cela se justifie, adopter un système de remboursement et/ou de compensation. Les États membres peuvent étendre ces obligations aux litiges \'\'\'\'\'concernant \'\'\'\'\'d\'autres utilisateurs finals.'),('j','i','l',2,2,4,'2021b6','2021b6','2021b6','2021b6','fr','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;','- toute restriction d\'utilisation des équipements terminaux imposée par le fournisseur;','- toute restriction <s>d\'utilisation des équipements terminaux </s>imposée par le \'\'\'\'\'fournisseur à l\'utilisation des équipements terminaux fournis;\'\'\'\'\''),('j','i','l',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'fr','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.','(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir \'\'\'\'\'adopter \'\'\'\'\'des \'\'\'\'\'orientations définissant des \'\'\'\'\'exigences minimales en matière de qualité de service en vertu de la directive \'\'\'\'\'2002/22/CE et prendre d\'autres mesures lorsqu\'elles estiment que ces autres mesures correctives n\'ont pas été opérantes en ce qui concerne les \'\'\'\'\'intérêts des utilisateurs et <s>de </s>toute autre circonstance \'\'\'\'\'pertinente. Ces orientations ou mesures pourraient inclure la fourniture d\'un ensemble minimal de services non restreints.\'\'\'\'\'','<s>(14 bis) Un marché concurrentiel devrait garantir que les utilisateurs soient en mesure d\'obtenir la qualité de service qu\'ils demandent mais, dans des cas particuliers, il peut être nécessaire d\'assurer que les réseaux de communications publics atteignent des niveaux de qualité minimaux, de manière à prévenir la dégradation du service, des restrictions et/ou limitations d\'utilisation et le ralentissement du trafic. Si la concurrence effective fait défaut, les autorités réglementaires nationales devraient faire usage des mesures correctives que leur permettent de prendre les directives établissant le cadre réglementaire des réseaux et services de communications électroniques afin de garantir que l\'accès des utilisateurs à des types de contenu ou d\'application déterminés n\'est pas restreint de manière déraisonnable. Les autorités réglementaires nationales devraient aussi pouvoir fixer des exigences minimales en matière de qualité de service en vertu de la directive 2002/22/CE, compte tenu des intérêts des utilisateurs et de toute autre circonstance pertinente.</s>'),('j','i','l',2,2,4,'222','222','222','222','fr','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs finals, y compris les utilisateurs finals handicapés, auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure donnés dans l\'annexe III pourraient être utilisés.','2. Les autorités réglementaires nationales peuvent préciser, entre autres, les indicateurs relatifs à la qualité du service à mesurer, ainsi que le contenu, la forme et la méthode de publication des informations, y compris les éventuels mécanismes de certification de la qualité, afin de garantir que les utilisateurs <s>finals, y compris les utilisateurs </s>finals <s>handicapés, </s>auront accès à des informations complètes, comparables, fiables et faciles à exploiter. Le cas échéant, les indicateurs, les définitions et les méthodes de mesure \'\'\'\'\'énoncés à \'\'\'\'\'l\'annexe III \'\'\'\'\'peuvent \'\'\'\'\'être utilisés.'),('j','i','l',2,2,4,'333','333',NULL,NULL,'fr','3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>','<s>3. Les États membres soumettent un rapport annuel à la Commission et à l\'Autorité sur les mesures prises et les progrès réalisés en ce qui concerne l\'amélioration de l\'interopérabilité ainsi que l\'accès et l\'utilisation des services de communications électroniques et des équipements par les utilisateurs handicapés.</s>'),('j','i','l',0,2,4,'28','28','28','28','fr','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services','Article 28 − Accès aux numéros et aux services'),('j','i','l',2,2,4,'2021f','2021f','2021f','2021f','fr','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les indemnités et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;','f) les \'\'\'\'\'compensations \'\'\'\'\'et les formules de remboursement éventuellement applicables dans le cas où les niveaux de qualité des services prévus dans le contrat ne sont pas atteints;'),('j','i','l',2,2,4,'2811a','2811a',NULL,'2811a','fr','a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;','<s>a) les utilisateurs finals puissent avoir accès aux services fournis dans la Communauté, notamment les services de la société de l\'information, et les utiliser;</s>','a) <s>les utilisateurs finals puissent </s>avoir accès aux services \'\'\'\'\'utilisant des numéros non géographiques \'\'\'\'\'dans la Communauté, <s>notamment les services de la société de l\'information, </s>et \'\'\'\'\'utiliser ces services; et\'\'\'\'\''),('j','i','l',2,2,4,'2021b5','2021b5','2021b5',NULL,'fr','- le délai nécessaire au raccordement initial, et','- le délai nécessaire au raccordement initial, et','<s>- le délai nécessaire au raccordement initial, et</s>'),('j','i','l',2,2,4,'2141b','2141b','2141b',NULL,'fr','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;','b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;','<s>b) rappeler régulièrement aux abonnés l\'absence d\'accès fiable aux services d\'urgence ou aux informations concernant la localisation de l\'appelant dans les services souscrits par eux;</s>'),('j','i','l',2,2,4,'2811b','2811b','2811b','2811b','fr','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).','b) les utilisateurs finals puissent accéder, quels que soient la technologie et les appareils utilisés par l\'opérateur, à tous les numéros fournis dans la Communauté, dont ceux des plans de numérotation nationaux des États membres, ceux de l\'espace de numérotation téléphonique européen et les numéros universels de libre appel international (UIFN).','b) \'\'\'\'\'avoir accès \'\'\'\'\'à tous les numéros fournis dans la Communauté, \'\'\'\'\'y compris \'\'\'\'\'ceux des plans \'\'\'\'\'nationaux \'\'\'\'\'de numérotation <s>nationaux </s>des États membres, ceux de \'\'\'\'\'l\'ETNS \'\'\'\'\'et les numéros universels de libre appel international (UIFN).'),('j','i','l',2,2,4,'2232','2232','2232',NULL,'fr','La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','La Commission peut, après examen de ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces \'\'\'\'\'orientations ou mesures \'\'\'\'\'peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','<s>La Commission peut, après examen de ces exigences et après consultation de [xxx], adopter des mesures de mise en œuvre techniques en la matière si elle estime que ces exigences fixées au niveau national peuvent créer des obstacles au marché intérieur. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','i','l',2,2,4,'2142','2142','2142','2142','fr','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures d\'autoréglementation ou de coréglementation.','Avant d\'imposer toute obligation, les autorités réglementaires nationales peuvent, si elles le jugent approprié, promouvoir des mesures \'\'\'\'\'d\'autorégulation \'\'\'\'\'ou de \'\'\'\'\'corégulation.\'\'\'\'\''),('j','i','l',2,2,4,'2021c','2021c','2021c','2021c','fr','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;','c) la décision de l\'abonné de faire figurer ou non ses données personnelles dans un annuaire et les données concernées;','c) \'\'\'\'\'lorsqu\'une obligation existe en vertu \'\'\'\'\'de \'\'\'\'\'l\'article 25, les possibilités qui s\'offrent à \'\'\'\'\'l\'abonné de faire figurer ou non ses données \'\'\'\'\'à caractère personnel \'\'\'\'\'dans un annuaire et les données concernées;'),('j','i','l',2,2,4,'2021g','2021g','2021g','2021g','fr','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures pour le règlement des litiges conformément à l\'article 34;','g) les modalités de lancement des procédures \'\'\'\'\'de \'\'\'\'\'règlement des litiges conformément à l\'article 34;'),('j','i','l',2,2,4,'2021e1','2021e1','2021e1','2021e1','fr','- tout frais lié à la portabilité des numéros et autres identificateurs, et','- tout frais lié à la portabilité des numéros et autres identificateurs, et','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'liés \'\'\'\'\'à la portabilité des numéros et autres \'\'\'\'\'identifiants,\'\'\'\'\''),('j','i','l',0,2,4,'22','22','22','22','fr','Article 22 − Qualité des services','Article 22 − Qualité des services','Article 22 − Qualité des services'),('j','i','l',2,2,4,'212','212','212','212','fr','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.','2. Les États membres veillent à ce que les entreprises qui fournissent un raccordement à un réseau de communications électroniques public et/ou des services de communications électroniques accessibles au public publient des informations transparentes, comparables, adéquates et actualisées sur les prix et les tarifs applicables et sur les frais dus au moment de la résiliation du contrat et des informations sur les conditions générales types, applicables à l\'accès et à l\'utilisation de leurs services fournis aux utilisateurs finals et aux consommateurs conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète et aisément accessible. Les autorités réglementaires nationales peuvent arrêter des exigences supplémentaires concernant la forme sous laquelle ces informations doivent être publiées.','\'\'\'\'\'1. \'\'\'\'\'Les États membres veillent à ce que les \'\'\'\'\'autorités réglementaires nationales soient en mesure d\'exiger des \'\'\'\'\'entreprises \'\'\'\'\'fournissant \'\'\'\'\'des \'\'\'\'\'réseaux et/ou \'\'\'\'\'services de communications électroniques \'\'\'\'\'la publication d\'informations \'\'\'\'\'transparentes, comparables, adéquates et \'\'\'\'\'actualisées, conformément à l\'annexe II, concernant \'\'\'\'\'les prix et les tarifs \'\'\'\'\'pratiqués, ainsi que \'\'\'\'\'les <s>frais dus au moment de la résiliation du contrat et des informations sur les </s>conditions générales \'\'\'\'\'applicables, en ce qui concerne \'\'\'\'\'l\'accès \'\'\'\'\'aux \'\'\'\'\'services fournis \'\'\'\'\'par lesdites entreprises \'\'\'\'\'aux utilisateurs finals et aux consommateurs <s>conformément à l\'annexe II. Ces informations sont publiées sous une forme claire, complète </s>et \'\'\'\'\'l\'utilisation de ces services. \'\'\'\'\'Les autorités réglementaires nationales peuvent \'\'\'\'\'fixer \'\'\'\'\'des exigences supplémentaires \'\'\'\'\'quant à \'\'\'\'\'la forme sous laquelle ces informations \'\'\'\'\'sont rendues publiques, afin d\'assurer transparence, comparabilité, clarté et accessibilité au profit des consommateurs.\'\'\'\'\''),('j','i','l',2,2,4,'344','344','344','344','fr','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.','4. Le présent article est sans préjudice des procédures judiciaires nationales.'),('j','i','l',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','fr','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.','b) les moyens de protection contre les risques d\'atteinte à la sécurité individuelle et à la protection de la vie privée et des données à caractère personnel dans l\'utilisation des services de communications électroniques.','b) les moyens de protection contre les risques d\'atteinte à la sécurité \'\'\'\'\'individuelle, \'\'\'\'\'à la <s>protection de la </s>vie privée et \'\'\'\'\'aux \'\'\'\'\'données à caractère personnel \'\'\'\'\'lors de \'\'\'\'\'l\'utilisation des services de communications électroniques.'),('j','i','l',2,2,4,'3412','3412','3412',NULL,'fr','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.','Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.','<s>Les États membres veillent à ce que les organismes chargés de traiter ces litiges, qui peuvent être les guichets uniques de contact, fournissent les informations utiles à des fins statistiques à la Commission et aux autorités.</s>'),('j','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'fr','','\'\'\'\'\'(b ter) Logiciels de protection\'\'\'\'\'',''),('j','i','l',2,2,4,'2822','2822','2822',NULL,'fr','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.','<s>Ces mesures de mise en œuvre techniques peuvent être réexaminées périodiquement afin de tenir compte des évolutions commerciales et technologiques.</s>'),('j','i','l',2,2,4,'2141a','2141a','2141a','2141a','fr','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;','a) communiquer les informations sur les tarifs applicables aux abonnés concernant tout numéro ou service soumis à des conditions tarifaires particulières; pour des catégories déterminées de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies <s>immédiatement </s>avant de connecter l\'appel;','a) communiquer \'\'\'\'\'aux abonnés \'\'\'\'\'les informations sur les tarifs applicables <s>aux abonnés </s>concernant \'\'\'\'\'un \'\'\'\'\'numéro ou \'\'\'\'\'un \'\'\'\'\'service soumis à des conditions tarifaires particulières; pour \'\'\'\'\'certaines \'\'\'\'\'catégories <s>déterminées </s>de services, les autorités réglementaires nationales peuvent exiger que ces informations soient fournies immédiatement avant de connecter l\'appel;'),('j','i','l',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','fr','a) sans préjudice de la directive 2000/31/CE sur le commerce électronique, les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs conséquences juridiques; et','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, notamment lorsque cela peut porter atteinte aux droits et aux libertés d\'autrui, y compris le respect des droits d\'auteur et des droits voisins, et leurs \'\'\'\'\'conséquences; \'\'\'\'\'et','a) <s>sans préjudice de la directive 2000/31/CE sur le commerce électronique, </s>les modes les plus communs d\'utilisation des services de communications électroniques pour se livrer à des activités illicites ou diffuser des contenus préjudiciables, \'\'\'\'\'en particulier lorsqu\'ils peuvent \'\'\'\'\'porter atteinte \'\'\'\'\'au respect des \'\'\'\'\'droits et \'\'\'\'\'des \'\'\'\'\'libertés d\'autrui, y compris \'\'\'\'\'les atteintes aux \'\'\'\'\'droits d\'auteur et \'\'\'\'\'aux \'\'\'\'\'droits voisins, et \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'juridiques de ces utilisations; \'\'\'\'\'et'),('j','i','l',2,2,4,'332','332','332','332','fr','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.','2. Le cas échéant, les parties intéressées peuvent mettre en place, en suivant les orientations des autorités réglementaires nationales, des mécanismes associant les consommateurs, les organisations d\'utilisateurs et les prestataires de services afin d\'améliorer la qualité générale des prestations, notamment en élaborant des codes de conduite ainsi que des normes de fonctionnement et en contrôlant leur application.'),('j','i','l',2,2,4,'213','213','213','213','fr','Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce que, lorsque de tels guides ou techniques analogues ne sont pas disponibles sur le marché gratuitement ou à un prix raisonnable, les autorités réglementaires nationales en assurent la disponibilité, soit elles-mêmes, soit par l\'intermédiaire de tiers. Les tiers ont le droit d\'utiliser gratuitement les informations sur les tarifs publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','\'\'\'\'\'3. \'\'\'\'\'Les autorités réglementaires nationales facilitent la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de solutions de substitution, au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales assurent, elles- mêmes ou par l\'intermédiaire \'\'\'\'\'de \'\'\'\'\'tiers, la disponibilité de ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, \'\'\'\'\'gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides interactifs ou techniques analogues.','\'\'\'\'\'2. \'\'\'\'\'Les autorités réglementaires nationales \'\'\'\'\'encouragent \'\'\'\'\'la mise à disposition d\'informations comparables pour permettre aux utilisateurs finals et aux consommateurs d\'effectuer une évaluation indépendante du coût de \'\'\'\'\'plans alternatifs d\'utilisation, par exemple \'\'\'\'\'au moyen de guides interactifs ou de techniques analogues. Les États membres veillent à ce \'\'\'\'\'que les autorités réglementaires nationales puissent assurer la disponibilité \'\'\'\'\'de \'\'\'\'\'ces \'\'\'\'\'guides ou \'\'\'\'\'techniques, en particulier lorsqu\'ils \'\'\'\'\'ne sont pas disponibles sur le marché gratuitement ou à un prix \'\'\'\'\'raisonnable. \'\'\'\'\'Les tiers ont le droit d\'utiliser gratuitement les informations <s>sur les tarifs </s>publiées par les entreprises qui fournissent des réseaux et/ou \'\'\'\'\'des \'\'\'\'\'services de communications électroniques, aux fins de la vente ou de la mise à disposition de tels guides <s>interactifs </s>ou \'\'\'\'\'techniques.\'\'\'\'\''),('j','i','l',2,2,4,'2021e2','2021e2','2021e2','2021e2','fr','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;','- tout frais dû au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;','- \'\'\'\'\'tous \'\'\'\'\'frais \'\'\'\'\'dus \'\'\'\'\'au moment de la résiliation du contrat, y compris le recouvrement des coûts liés aux équipements terminaux;'),('j','i','l',2,2,4,'2821','2821','2821',NULL,'fr','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.','<s>2. La Commission peut adopter des mesures de mise en œuvre techniques afin de garantir aux utilisateurs finals un accès effectif aux numéros et services dans la Communauté. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2.</s>'),('j','i','l',0,2,4,'34','34','34','34','fr','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges','Article 34 − Règlement extrajudiciaire des litiges'),('j','i','l',2,2,4,'2021b2','2021b2','2021b2','2021b2','fr','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,','- l\'information sur les éventuelles restrictions imposées par le fournisseur concernant la capacité de l\'abonné d\'accéder à tout contenu licite, de l\'utiliser ou de le distribuer, ou d\'utiliser des applications et des services licites,','- l\'information sur les \'\'\'\'\'politiques de gestion du trafic appliquées \'\'\'\'\'par le \'\'\'\'\'fournisseur,\'\'\'\'\''),('j','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'fr','','\'\'\'\'\'Les États membres veillent à ce que les autorités réglementaires nationales aient la capacité d\'exiger des opérateurs qu\'ils mettent gratuitement à disposition de leurs abonnés des logiciels de protection et/ou de filtrage fiables et d\'utilisation aisée, librement et entièrement configurables, propres à empêcher que des enfants ou des personnes vulnérables aient accès à des contenus qui ne leur sont pas destinés.\'\'\'\'\'',''),('j','i','l',2,2,4,'216','216',NULL,NULL,'fr','6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>','<s>6. Afin de garantir que les utilisateurs finals peuvent bénéficier d\'une approche cohérente de la transparence tarifaire, ainsi que de la communication d\'informations conformément à l\'article 20, paragraphe 5, dans la Communauté, la Commission peut, après consultation de l\'Autorité européenne du marché des communications électroniques (ci-après dénommée “l\'Autorité”), prendre les mesures de mise en œuvre techniques appropriées dans ce domaine, par exemple en spécifiant une méthodologie ou des procédures. Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 37, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 37, paragraphe 3.</s>'),('j','i','l',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','fr','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;','e) tenir dûment compte de la diversité des conditions relatives à la concurrence et à la protection des consommateurs qui prévalent dans les différentes zones géographiques d\'un État membre;','e) tenir dûment compte de la diversité des \'\'\'\'\'situations en matière de \'\'\'\'\'concurrence et \'\'\'\'\'de consommation \'\'\'\'\'dans les différentes zones géographiques d\'un État membre;'),('j','i','l',2,1,3,'0941','0941','0941','0941','fr','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques répertoriés dans leurs plans nationaux d\'attribution des fréquences. Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire au deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de service de communications électroniques puissent être fournis dans les bandes de fréquences disponibles pour les services de communications électroniques \'\'\'\'\'conformément à \'\'\'\'\'leurs plans nationaux d\'attribution des \'\'\'\'\'fréquences et à la réglementation des radiotélécommunications de l\'UIT. \'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de service de communications électroniques à fournir.','4. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'services \'\'\'\'\'de communications électroniques puissent être \'\'\'\'\'utilisés \'\'\'\'\'dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national \'\'\'\'\'d\'attribution des \'\'\'\'\'fréquences \'\'\'\'\'et \'\'\'\'\'au règlement des radiocommunications \'\'\'\'\'de \'\'\'\'\'l\'UIT.\'\'\'\'\''),('j','i','l',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','fr','a) promouvoir la prévisibilité réglementaire en assurant une approche cohérente de la régulation sur des périodes d\'examen successives;','a) promouvoir la prévisibilité réglementaire \'\'\'\'\'grâce à \'\'\'\'\'la \'\'\'\'\'continuité \'\'\'\'\'des \'\'\'\'\'solutions apportées pour plusieurs analyses de marché, le cas échéant;\'\'\'\'\'','a) promouvoir la prévisibilité \'\'\'\'\'réglementaire;\'\'\'\'\''),('j','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','fr','','','\'\'\'\'\'Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de services de communications électroniques à fournir.\'\'\'\'\''),('j','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'fr','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;','<s>a) déterminer les bandes de fréquences dont les droits d\'utilisation peuvent être transférés ou loués entre entreprises;</s>'),('j','i','l',2,1,3,'084@A','084@A','084@A','084@A','fr','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:','4 bis. Afin de poursuivre les objectifs politiques visés aux paragraphes 2, 3 et 4, les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales appliquent des principes de régulation objectifs, transparents, non discriminatoires et pertinents dont les suivants:','\'\'\'\'\'5. \'\'\'\'\'Afin de poursuivre les objectifs \'\'\'\'\'généraux \'\'\'\'\'visés aux paragraphes 2, 3 et 4, les autorités réglementaires nationales appliquent des principes \'\'\'\'\'réglementaires \'\'\'\'\'objectifs, transparents, non discriminatoires et \'\'\'\'\'proportionnés, \'\'\'\'\'dont les suivants:'),('j','i','l',2,1,3,'0931','0931','0931','0931','fr','3. Sauf disposition contraire au second deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications électroniques.','3. Sauf disposition contraire au <s>second </s>deuxième alinéa ou dans les mesures arrêtées conformément à l\'article 9 quater, les États membres veillent à ce que tous les types de réseau de radiocommunications ou de technologie utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques conformément à la réglementation des communications de l\'UIT.\'\'\'\'\'','3. Sauf disposition contraire \'\'\'\'\'du \'\'\'\'\'deuxième \'\'\'\'\'alinéa, \'\'\'\'\'les <s>mesures arrêtées conformément à l\'article 9 quater, les </s>États membres veillent à ce que tous les types de \'\'\'\'\'technologies \'\'\'\'\'utilisés pour les services de communications électroniques puissent être utilisés dans les bandes de fréquences disponibles pour les services de communications \'\'\'\'\'électroniques, conformément à leur plan national d\'attribution des fréquences et au règlement des radiocommunications de l\'UIT.\'\'\'\'\''),('j','i','l',2,1,3,'0841b','0841b','0841b','0841b','fr','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;','b) en assurant un niveau élevé de protection des consommateurs dans leurs relations avec les fournisseurs, en particulier en garantissant l\'existence de procédures de règlement des litiges simples et peu coûteuses mises en oeuvre par un organisme indépendant des parties concernées;'),('j','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'fr','b) harmoniser les conditions dont ces droits sont assortis;','b) harmoniser les conditions dont ces droits sont assortis;','<s>b) harmoniser les conditions dont ces droits sont assortis;</s>'),('j','i','l',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','fr','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;','c) sauvegarder la concurrence au profit des consommateurs et promouvoir, chaque fois que cela est possible, une concurrence fondée sur les infrastructures;','c) \'\'\'\'\'préserver \'\'\'\'\'la concurrence au profit des consommateurs et promouvoir, \'\'\'\'\'s\'il y a lieu, \'\'\'\'\'une concurrence fondée sur les infrastructures;'),('j','i','l',2,1,3,'082','082','082','082','fr','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:','2. Les autorités réglementaires nationales promeuvent la concurrence dans la fourniture des réseaux de communications électroniques, des services de communications électroniques et des ressources et services associés, notamment:'),('j','i','l',2,1,3,'083b','083b','083b','083b','fr','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;','b) en encourageant la mise en place et le développement de réseaux transeuropéens et l\'interopérabilité des services paneuropéens et la connectivité de bout en bout;'),('j','i','l',2,1,3,'0841','0841','0841','0841','fr','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:','Les autorités réglementaires nationales soutiennent les intérêts des citoyens de l\'Union européenne, notamment:'),('j','i','l',2,1,3,'0841d','0841d','0841d','0841d','fr','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;','d) en encourageant la fourniture d\'informations claires, notamment en exigeant la transparence des tarifs et des conditions d\'utilisation des services de communications électroniques accessibles au public;'),('j','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'fr','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:','En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures \'\'\'\'\'d\'application techniques \'\'\'\'\'appropriées pour:','<s>En vue de contribuer au développement du marché intérieur et aux fins d\'application des principes des articles 8 ter, 9, 9 bis et 9 ter, la Commission peut arrêter les mesures appropriées pour:</s>'),('j','i','l',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'fr','','\'\'\'\'\'d) déterminer les bandes pour lesquelles le principe de neutralité à l\'égard des services s\'applique.\'\'\'\'\'',''),('j','i','l',2,1,3,'0812','0812','0812','0812','fr','Sauf disposition contraire à l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'prévue \'\'\'\'\'à l\'article 9 concernant les \'\'\'\'\'radiofréquences ou disposition requise pour atteindre les objectifs énoncés aux paragraphes 2 à 4, \'\'\'\'\'les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités de régulation nationales en fassent de même dans l\'accomplissement des tâches réglementaires spécifiées dans la présente directive ainsi que dans les directives particulières, notamment de celles destinées à assurer une concurrence effective.','Sauf disposition contraire \'\'\'\'\'de \'\'\'\'\'l\'article 9 concernant les radiofréquences, les États membres tiennent le plus grand compte du fait qu\'il est souhaitable d\'assurer la neutralité technologique de la réglementation et veillent à ce que les autorités \'\'\'\'\'réglementaires \'\'\'\'\'nationales en fassent de même dans l\'accomplissement des tâches \'\'\'\'\'de réglementation \'\'\'\'\'spécifiées dans la présente directive ainsi que dans les directives particulières, notamment <s>de </s>celles destinées à assurer une concurrence effective.'),('j','i','l',2,1,3,'084@Af','084@Af','084@Af','084@Af','fr','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.','f) n\'imposer des obligations de régulation ex ante que lorsqu\'il n\'y a pas de concurrence efficace et durable et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.','f) n\'imposer des obligations \'\'\'\'\'réglementaires \'\'\'\'\'ex ante que lorsqu\'il n\'y a pas de concurrence \'\'\'\'\'effective \'\'\'\'\'et \'\'\'\'\'durable, \'\'\'\'\'et suspendre ou supprimer celles-ci dès qu\'une telle concurrence existe.'),('j','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'fr','(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>','<s>(26) Étant donné l\'incidence des exceptions sur le développement du marché intérieur des services de communications électroniques, la Commission doit pouvoir harmoniser la portée et la nature des exceptions aux principes de neutralité technologique et à l\'égard des services autres que celles visant à assurer la promotion de la diversité culturelle et linguistique et le pluralisme des médias, compte tenu de l\'harmonisation des conditions techniques relatives à la disponibilité et à l\'utilisation efficace du spectre radioélectrique conformément à la décision n° 676/2002/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire pour la politique en matière de spectre radioélectrique dans la Communauté européenne (décision Spectre radioélectrique) (JO L 108 du 24.4.2002, p. 1.).</s>'),('j','i','l',2,1,3,'0841g','0841g','0841g',NULL,'fr','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).','g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).','<s>g) en appliquant le principe selon lequel les utilisateurs finaux doivent pouvoir accéder à tout contenu licite et en diffuser, et utiliser toute application et/ou service licite de leur choix et en contribuant à cette fin à la promotion de contenus licites, conformément à l\'article 33 de la directive 2002/22/CE (directive Service universel).</s>'),('j','i','l',2,1,3,'0932c','0932c','0932c','0932c','fr','c) optimiser le partage des radiofréquences lorsque leur utilisation est soumise à une autorisation générale,','c) optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\'','\'\'\'\'\'d) \'\'\'\'\'optimiser le partage des \'\'\'\'\'radiofréquences,\'\'\'\'\''),('j','i','l',2,1,3,'095','095','095','095','fr','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.','5. Les États membres réexaminent régulièrement la nécessité des restrictions et des mesures visées aux paragraphes 3 et 4 et rendent publics les résultats de ces révisions.','5. Les États membres réexaminent régulièrement la nécessité des restrictions <s>et des mesures </s>visées aux paragraphes 3 et 4 et rendent publics les résultats de ces \'\'\'\'\'réexamens.\'\'\'\'\''),('j','i','l',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'fr','- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;','\'\'\'\'\'-a) \'\'\'\'\'appliquer le programme de gestion du <s>stratégique relatif au </s>spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;','<s>- a) appliquer le programme de gestion du stratégique relatif au spectre radioélectrique établi conformément à l\'article 8 ter, paragraphe 4;</s>'),('j','i','l',2,1,3,'0942b',NULL,NULL,'0942b','fr','','','\'\'\'\'\'b) la promotion de la cohésion sociale, régionale ou territoriale;\'\'\'\'\''),('j','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','fr','','\'\'\'\'\'c bis) sauvegarder l\'utilisation efficiente des radiofréquences,\'\'\'\'\'','\'\'\'\'\'e) sauvegarder l\'efficacité de l\'utilisation du spectre, ou\'\'\'\'\''),('j','i','l',2,1,3,'0943','0943','0943','0943','fr','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être établie que si elle se justifie par la nécessité de protéger des services de sauvegarde de la vie humaine.','Une mesure interdisant la fourniture de tout autre service de communications électroniques dans une bande de fréquences spécifique ne peut être \'\'\'\'\'prise \'\'\'\'\'que si elle se justifie par la nécessité de protéger des services \'\'\'\'\'visant à assurer la \'\'\'\'\'sauvegarde de la vie \'\'\'\'\'humaine. Les États membres peuvent en outre étendre la portée d\'une telle mesure pour atteindre d\'autres objectifs d\'intérêt général.\'\'\'\'\''),('j','i','l',2,1,3,'083a','083a','083a','083a','fr','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;','a) en supprimant les derniers obstacles à la fourniture de réseaux de communications électroniques, de ressources et services associés et de services de communications électroniques au niveau européen;'),('j','i','l',2,1,3,'0813','0813','0813','0813','fr','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.','Les autorités réglementaires nationales peuvent contribuer, dans la limite de leurs compétences, à la mise en oeuvre des politiques visant à promouvoir la diversité culturelle et linguistique ainsi que le pluralisme dans les médias.'),('j','i','l',2,1,3,'0962',NULL,NULL,'0962','fr','','','\'\'\'\'\'Les attributions du spectre, les autorisations générales et les droits individuels d\'utilisation existant à la date du ...(Date de transposition de la directive 2009/.../CE [modifiant la directive 2002/21/CE]), sont soumis aux dispositions de l\'article 9 bis.\'\'\'\'\''),('j','i','l',2,1,3,'091','091','091','091','fr','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités réglementaires nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément à leurs obligations en vertu du traité et, le cas échéant, aux accords internationaux correspondants et peuvent tenir compte de considérations de politique publique telles que définies ci-dessous.','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément aux articles 8 et 8 ter. Ils veillent à ce que l\'attribution et l\'assignation de telles radiofréquences par les autorités \'\'\'\'\'de régulation \'\'\'\'\'nationales soient fondées sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils agissent conformément <s>à leurs obligations en vertu du traité et, le cas échéant, </s>aux accords internationaux <s>correspondants </s>et peuvent tenir compte de considérations de politique \'\'\'\'\'publique.\'\'\'\'\'','1. Tenant dûment compte du fait que les radiofréquences sont un bien public qui possède une importante valeur sociale, culturelle et économique, les États membres veillent à la gestion efficace des radiofréquences pour les services de communications électroniques sur leur territoire conformément \'\'\'\'\'à l\'article 8. \'\'\'\'\'Ils veillent à ce que l\'attribution \'\'\'\'\'du spectre aux fins des services de communications électroniques \'\'\'\'\'et \'\'\'\'\'l\'octroi des autorisations générales ou des droits individuels d\'utilisation \'\'\'\'\'de telles radiofréquences par les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes \'\'\'\'\'soient \'\'\'\'\'fondés \'\'\'\'\'sur des critères objectifs, transparents, non discriminatoires et proportionnés. Ce faisant, ils \'\'\'\'\'respectent les \'\'\'\'\'accords internationaux \'\'\'\'\'applicables \'\'\'\'\'et peuvent tenir compte de considérations \'\'\'\'\'d\'intérêt public.\'\'\'\'\''),('j','i','l',2,1,3,'082b','082b','082b','082b','fr','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications électroniques, en particulier pour la fourniture de contenu et l\'accès au contenu et la fourniture de services dans l\'ensemble des réseaux;','b) en veillant à ce que la concurrence ne soit pas faussée ni entravée dans le secteur des communications \'\'\'\'\'électroniques;\'\'\'\'\''),('j','i','l',2,1,3,'0841a','0841a','0841a','0841a','fr','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");','a) en assurant à tous l\'accès à un service universel spécifié dans la directive 2002/22/CE (directive \"service universel\");'),('j','i','l',2,1,3,'0942','0942','0942','0942','fr','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences ou la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini dans la législation nationale conformément au droit communautaire, tel que la sécurité de la vie humaine, la promotion de la cohésion sociale, régionale ou territoriale, l\'efficacité d\'utilisation des radiofréquences \'\'\'\'\'ou, comme établi dans la législation nationale conformément au droit communautaire, \'\'\'\'\'la promotion d\'objectifs relevant de la politique culturelle et des médias tels que la diversité culturelle et linguistique et le pluralisme des médias.','Les mesures imposant qu\'un service de communications électroniques soit fourni dans une bande de fréquences spécifique disponible pour les services de communications électroniques se justifient par la nécessité d\'assurer la réalisation d\'un objectif d\'intérêt général tel que défini \'\'\'\'\'par les États membres \'\'\'\'\'conformément au droit communautaire, tel que \'\'\'\'\'notamment, mais pas exclusivement:\'\'\'\'\''),('j','i','l',2,1,3,'0932b','0932b','0932b','0932b','fr','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,','b) protéger la santé publique contre les champs électromagnétiques,'),('j','i','l',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','fr','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à ce que le coût de l\'accès aux ressources tienne dûment compte des risques encourus par les investisseurs et les entreprises bénéficiant de l\'accès;','d) promouvoir des investissements orientés vers le marché et l\'innovation dans des infrastructures nouvelles et renforcées, notamment en encourageant le partage des investissements et en veillant à \'\'\'\'\'une répartition \'\'\'\'\'des risques \'\'\'\'\'appropriée entre \'\'\'\'\'les investisseurs et les entreprises bénéficiant de \'\'\'\'\'l\'accès aux nouvelles ressources;\'\'\'\'\'','d) promouvoir des investissements \'\'\'\'\'efficaces \'\'\'\'\'et \'\'\'\'\'des innovations \'\'\'\'\'dans des infrastructures nouvelles et \'\'\'\'\'améliorées, \'\'\'\'\'notamment en \'\'\'\'\'tenant \'\'\'\'\'compte des risques \'\'\'\'\'d\'investissement;\'\'\'\'\''),('j','i','l',2,1,3,'0841c','0841c','0841c','0841c','fr','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;','c) en contribuant à assurer un niveau élevé de protection des données à caractère personnel et de la vie privée;'),('j','i','l',2,1,3,'092','092','092','092','fr','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).','2. Les États membres œuvrent à promouvoir l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer une utilisation efficace de celles-ci et de rechercher des bénéfices pour le consommateur tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, ils agissent conformément aux articles 8 ter et 9 quater de la présente directive et à la décision n° 676/2002/CE (décision Spectre radioélectrique).','<s>2. </s>Les États membres \'\'\'\'\'promeuvent \'\'\'\'\'l\'harmonisation de l\'utilisation des radiofréquences dans l\'ensemble de la Communauté, qui va de pair avec la nécessité d\'assurer \'\'\'\'\'que les radiofréquences sont utilisées d\'une manière \'\'\'\'\'efficace <s>de celles-ci </s>et \'\'\'\'\'effective, et que \'\'\'\'\'le consommateur \'\'\'\'\'en retire des bénéfices \'\'\'\'\'tels que des économies d\'échelle et l\'interopérabilité des services. Ce faisant, \'\'\'\'\'les États membres \'\'\'\'\'agissent conformément <s>aux articles 8 ter et 9 quater de la présente directive et </s>à la décision n° 676/2002/CE (décision \'\'\'\'\'\"spectre radioélectrique\").\'\'\'\'\''),('j','i','l',2,1,3,'083d','083d','083d','083d','fr','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant avec la Commission et l\'Autorité afin de veiller à l\'élaboration de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.','d) en coopérant \'\'\'\'\'entre elles ainsi qu\'avec \'\'\'\'\'la Commission et \'\'\'\'\'le GERT, \'\'\'\'\'afin \'\'\'\'\'d\'assurer le développement \'\'\'\'\'de pratiques réglementaires cohérentes et à l\'application cohérente de la présente directive et des directives particulières.'),('j','i','l',2,1,3,'0932d','0932d','0932d','0932d','fr','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.','d) réaliser un objectif d\'intérêt général conformément au paragraphe 4.','\'\'\'\'\'f) \'\'\'\'\'réaliser un objectif d\'intérêt général conformément au paragraphe 4.'),('j','i','l',2,1,3,'0942c',NULL,NULL,'0942c','fr','','','\'\'\'\'\'c) l\'évitement d\'une utilisation inefficace des radiofréquences; ou\'\'\'\'\''),('j','i','l',2,1,3,'0841e','0841e','0841e','0841e','fr','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, âgées et ayant des besoins sociaux spécifiques;','e) en répondant aux besoins de groupes sociaux particuliers, notamment des personnes handicapées, \'\'\'\'\'des personnes \'\'\'\'\'âgées et \'\'\'\'\'des personnes \'\'\'\'\'ayant des besoins sociaux spécifiques;'),('j','i','l',2,1,3,'082a','082a','082a','082a','fr','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, âgées et ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de \'\'\'\'\'qualité, et à ce que les fournisseurs soient dédommagés de tout coût net supplémentaire qu\'ils peuvent prouver avoir encouru du fait de l\'imposition de ces obligations de service public;\'\'\'\'\'','a) en veillant à ce que les utilisateurs, y compris les personnes handicapées, \'\'\'\'\'les personnes \'\'\'\'\'âgées et \'\'\'\'\'les personnes \'\'\'\'\'ayant des besoins sociaux spécifiques, retirent un bénéfice maximal en termes de choix, de prix et de qualité;'),('j','i','l',2,1,3,'0932','0932','0932','0932','fr','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de technologies utilisés pour les services de communications électroniques pour:','Les États membres peuvent toutefois prévoir des restrictions proportionnées et non discriminatoires aux types de \'\'\'\'\'réseau de radiocommunications et de technologie sans fil \'\'\'\'\'utilisés pour les services de communications électroniques \'\'\'\'\'si cela est nécessaire \'\'\'\'\'pour:'),('j','i','l',2,1,3,'097',NULL,NULL,'097','fr','','','\'\'\'\'\'7. Sans préjudice des dispositions des directives particulières et compte tenu de la situation en la matière au niveau national, les États membres peuvent fixer des règles pour prévenir la thésaurisation de fréquences, notamment en établissant des délais impératifs pour l\'exploitation effective des droits d\'utilisation par leur titulaire et en appliquant des sanctions, y compris des sanctions financières ou le retrait des droits d\'utilisation, en cas de non-respect des délais. Les règles sont établies et appliquées d\'une façon proportionnée, non discriminatoire et transparente.\'\'\'\'\''),('j','i','l',2,1,3,'082c','082c','082c',NULL,'fr','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et','c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et','<s>c) en encourageant et en facilitant des investissements dans les infrastructures efficaces et orientés vers le marché ainsi qu\'en encourageant l\'innovation; et</s>'),('j','i','l',2,1,3,'0932a','0932a','0932a','0932a','fr','a) éviter les interférences nuisibles, notamment afin d\'assurer la qualité technique du service et l\'utilisation efficace des radiofréquences,','a) éviter <s>les interférences nuisibles, notamment afin d\'assurer </s>la \'\'\'\'\'possibilité d\'interférences nuisibles,\'\'\'\'\'','a) éviter \'\'\'\'\'le brouillage préjudiciable,\'\'\'\'\''),('j','i','l',0,1,3,'08','08','08','08','fr','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires','Article 8 − Objectifs généraux et principes réglementaires'),('j','i','l',0,1,3,'09@C','09@C','09@C',NULL,'fr','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences','<s>Article 9 quater − Mesures d\'harmonisation de la gestion des radiofréquences</s>'),('j','i','l',2,1,3,'0942d',NULL,NULL,'0942d','fr','','','\'\'\'\'\'d) la promotion de la diversité culturelle et linguistique ainsi que du pluralisme des médias, par exemple par la fourniture de services de radio et de télédiffusion.\'\'\'\'\''),('j','i','l',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'fr','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.','g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.','<s>g bis) en appliquant le principe selon lequel aucune restriction ne peut être imposée aux droits et libertés fondamentaux des utilisateurs finaux sans décision préalable des autorités judiciaires, notamment conformément à l\'article 11 de la charte des droits fondamentaux de l\'Union européenne concernant la liberté d\'expression et d\'information, sauf lorsque la sécurité publique est menacée, auquel cas la décision peut intervenir ultérieurement.</s>'),('j','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'fr','c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>','<s>c) éviter les distorsions de concurrence qui peuvent survenir en cas de transfert de droits individuels.</s>'),('j','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'fr','Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.','Ces mesures, \'\'\'\'\'visant à \'\'\'\'\'modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées \'\'\'\'\'en conformité avec \'\'\'\'\'la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.','<s>Ces mesures, qui ont pour objet de modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle prévue à l\'article 22, paragraphe 3.</s>'),('j','i','l',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','fr','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;','b) veiller à ce qu\'il n\'y ait, dans des circonstances similaires, pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;','b) veiller à ce \'\'\'\'\'que, \'\'\'\'\'dans des circonstances similaires, \'\'\'\'\'il n\'y ait \'\'\'\'\'pas de discrimination dans le traitement des entreprises fournissant des réseaux et services de communications électroniques;'),('j','i','l',2,1,3,'083','083','083','083','fr','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:','3. Les autorités réglementaires nationales contribuent au développement du marché intérieur, notamment:'),('j','i','l',2,1,3,'082d','082d','082d','082d','fr','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.','d) en encourageant l\'utilisation et la gestion efficaces des radiofréquences et des ressources de numérotation.'),('j','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','fr','','\'\'\'\'\'b bis) garantir la qualité technique des services,\'\'\'\'\'','\'\'\'\'\'c) assurer la qualité technique du service,\'\'\'\'\''),('j','i','l',2,1,3,'0961','096','096','0961','fr','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et à l\'assignation des radiofréquences à partir du [date de transposition de la présente directive].','6. Les paragraphes 3 et 4 s\'appliquent à l\'attribution et <s>à </s>l\'assignation des radiofréquences \'\'\'\'\'après le ... (Date \'\'\'\'\'de transposition de la présente \'\'\'\'\'directive).\'\'\'\'\'','6. Les paragraphes 3 et 4 s\'appliquent \'\'\'\'\'au spectre attribué aux fins des services de communications électroniques, ainsi qu\'aux autorisations générales \'\'\'\'\'et \'\'\'\'\'aux droits individuels d\'utilisation \'\'\'\'\'des radiofréquences \'\'\'\'\'octroyés après le ...(Date \'\'\'\'\'de transposition de la \'\'\'\'\'directive 2009/.../CE [modifiant la directive 2002/21/CE]).\'\'\'\'\''),('j','i','l',2,1,3,'0811','0811','0811','0811','fr','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.','1. Les États membres veillent, dans l\'accomplissement des tâches de réglementation spécifiées dans la présente directive ainsi que dans les directives particulières, à ce que les autorités réglementaires nationales prennent toutes les mesures raisonnables visant à la réalisation des objectifs définis aux paragraphes 2, 3 et 4. Ces mesures sont proportionnées à ces objectifs.'),('j','i','l',2,1,3,'0942a',NULL,NULL,'0942a','fr','','','\'\'\'\'\'a) la sauvegarde de la vie humaine;\'\'\'\'\''),('j','i','l',2,1,3,'0841f','0841f','0841f','0841f','fr','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications publics, et','f) en garantissant l\'intégrité et la sécurité des réseaux de communications \'\'\'\'\'publics.\'\'\'\'\''),('j','i','l',0,1,3,'09','09','09','09','fr','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques','Article 9 − Gestion des radiofréquences pour les services de communications électroniques'),('j','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','fr','19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).','<s>19. Conformité aux mesures nationales de mise en œuvre de la directive 2001/29/CE du Parlement européen et du Conseil (JO L 167 du 22.6.2001, p. 10.) et de la directive 2004/48/CE du Parlement européen et du Conseil (JO L 157 du 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligations de transparence imposées \'\'\'\'\'aux \'\'\'\'\'entreprises fournissant des services \'\'\'\'\'de \'\'\'\'\'communications électroniques accessibles au public, pour assurer \'\'\'\'\'la \'\'\'\'\'connectivité de bout en bout, conformément aux objectifs \'\'\'\'\'et \'\'\'\'\'principes énoncés à l\'article 8 \'\'\'\'\'de la directive \'\'\'\'\'2002/21/CE (directive \"cadre\"), divulgation des politiques de gestion \'\'\'\'\'du \'\'\'\'\'trafic et, lorsque cela est nécessaire \'\'\'\'\'et \'\'\'\'\'proportionné, accès des autorités réglementaires nationales aux informations nécessaires pour vérifier l\'exactitude de cette divulgation.\'\'\'\'\''),('j','i','l',3,1,2,'A1A','A1A',NULL,'A1A','fr','A. Conditions dont peut être assortie une autorisation générale','<s>A. Conditions dont peut être assortie une autorisation générale</s>','A. Conditions dont peut être assortie une autorisation générale'),('j','i','l',2,2,5,'022','022','022','022','fr','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:','Les définitions suivantes sont aussi applicables:'),('j','i','l',2,2,5,'022h','022h','022h','022h','fr','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','h) “courrier électronique”: tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le récupère.','\'\'\'\'\'g) \'\'\'\'\'“courrier \'\'\'\'\'électronique\": \'\'\'\'\'tout message sous forme de texte, de voix, de son ou d\'image envoyé par un réseau public de communications qui peut être stocké dans le réseau ou dans l\'équipement terminal du destinataire jusqu\'à ce que ce dernier le \'\'\'\'\'récupère;\'\'\'\'\''),('j','i','l',2,2,5,'066@A','066@A','066@A','066@A','fr','6 bis. Les données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) no 460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications électroniques ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement se limite au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.','6 bis. \'\'\'\'\'Sans préjudice du respect des dispositions autres que celles figurant à l\'article 7 de la directive 95/46/CE et à l\'article 5 de la présente directive, les \'\'\'\'\'données relatives au trafic peuvent être traitées dans l\'intérêt légitime du contrôleur de données à des fins de mise en œuvre de mesures techniques propres à garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. 1.), d\'un service public de communications électroniques, d\'un réseau public ou privé de communications \'\'\'\'\'électroniques, d\'un service de la société de l\'information \'\'\'\'\'ou de tout équipement terminal et de communication électronique y afférent, sauf lorsque les droits fondamentaux et les libertés de la personne concernée prévalent sur ledit intérêt. Ce traitement \'\'\'\'\'doit \'\'\'\'\'se \'\'\'\'\'limiter \'\'\'\'\'au strict nécessaire pour l\'accomplissement de ce type d\'action de sécurité.','\'\'\'\'\'7. \'\'\'\'\'Les données relatives au trafic peuvent être traitées dans \'\'\'\'\'la mesure strictement nécessaire pour \'\'\'\'\'garantir la sécurité des réseaux et de l\'information, au sens de l\'article 4, point c), du règlement (CE) \'\'\'\'\'n° \'\'\'\'\'460/2004 du Parlement européen et du Conseil du 10 mars 2004 instituant l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (JO L 77 du 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('j','i','l',2,2,5,'04411','04411','04411',NULL,'fr','Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 \'\'\'\'\'ter, \'\'\'\'\'la Commission \'\'\'\'\'recommande, \'\'\'\'\'après consultation du contrôleur européen de la protection des données, <s>du groupe de protection </s>des <s>personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des </s>parties prenantes concernées et de \'\'\'\'\'l\'ENISA, \'\'\'\'\'des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis \'\'\'\'\'et \'\'\'\'\'3 \'\'\'\'\'ter.\'\'\'\'\'','<s>Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 3 quinquies, la Commission peut, après consultation du contrôleur européen de la protection des données, du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, des parties prenantes concernées et de l\'E ISA, arrêter des mesures de mise en œuvre techniques concernant notamment les mesures décrites au paragraphe 1 bis et les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées aux paragraphes 3 bis à 3 quinquies.</s>'),('j','i','l',2,2,5,'022i','022i',NULL,'022i','fr','i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.','<s>i) “violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.</s>','\'\'\'\'\'h) \'\'\'\'\'“violation de données à caractère personnel”: violation de la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications électroniques accessibles au public dans la Communauté.'),('j','i','l',2,2,5,'151@A',NULL,NULL,'151@A','fr','','','\'\'\'\'\'1 bis. Le paragraphe 1 n\'est pas applicable aux données dont la conservation est spécifiquement exigée par la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation de données traitées dans le cadre de la fourniture de services de communications électroniques accessibles au public ou de réseaux publics de communication aux fins visées à l\'article 1er, paragraphe 1, de ladite directive.\'\'\'\'\''),('j','i','l',0,2,5,'02','02','02','02','fr','Article 2 − Définitions','Article 2 − Définitions','Article 2 − Définitions'),('j','i','l',2,2,5,'041','041','041','041','fr','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.','1. Le fournisseur d\'un service de communications électroniques accessible au public prend les mesures d\'ordre technique et organisationnel appropriées afin de garantir la sécurité de ses services, le cas échéant conjointement avec le fournisseur du réseau public de communications en ce qui concerne la sécurité du réseau. Compte tenu des possibilités techniques les plus récentes et du coût de leur mise en oeuvre, ces mesures garantissent un degré de sécurité adapté au risque existant.'),('j','i','l',2,2,5,'052','052','052','052','fr','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.','2. Le paragraphe 1 n\'affecte pas l\'enregistrement légalement autorisé de communications et des données relatives au trafic y afférentes, lorsqu\'il est effectué dans le cadre des usages professionnels licites, afin de fournir la preuve d\'une transaction commerciale ou de toute autre communication commerciale.'),('j','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'fr','','\'\'\'\'\'- un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre toute situation de vulnérabilité découverte grâce au mécanisme décrit au quatrième tiret et un mécanisme permettant de prendre des mesures de prévention, de correction et d\'atténuation contre les incidents de sécurité susceptibles de provoquer une violation de la sécurité.\'\'\'\'\'',''),('j','i','l',0,2,5,'18','18','18',NULL,'fr','Article 18 − Réexamen','Article 18 − Réexamen','<s>Article 18 − Réexamen</s>'),('j','i','l',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'fr','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.','(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. \'\'\'\'\'Elles identifient par un numéro les matériels qui interviennent dans le réseau, \'\'\'\'\'tels que les ordinateurs ou les dispositifs mobiles \'\'\'\'\'intelligents. \'\'\'\'\'Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent \'\'\'\'\'rapidement, \'\'\'\'\'des questions se posent quant à leur \'\'\'\'\'utilisation \'\'\'\'\'à titre de données à caractère personnel dans certaines circonstances. \'\'\'\'\'La Commission devrait dès lors réaliser une étude sur \'\'\'\'\'les \'\'\'\'\'adresses IP \'\'\'\'\'et \'\'\'\'\'leur utilisation et présenter \'\'\'\'\'des propositions \'\'\'\'\'appropriées \'\'\'\'\'en la matière.','<s>(27 bis) Les adresses IP sont essentielles au fonctionnement de l\'internet. Ce sont des numéros uniques attribués aux appareils, tels que les ordinateurs ou les dispositifs mobiles intelligents, qui participent à un réseau informatique utilisant le protocole IP pour communiquer entre ses nœuds. En pratique, ils peuvent également être utilisés pour identifier l\'utilisateur d\'un appareil donné. Étant donné que les adresses IP sont utilisées dans différents scénarios, et que les technologies connexes évoluent rapidement (y compris le déploiement d\'IPv6), des questions se posent quant à leur traitement à titre de données à caractère personnel dans certaines circonstances. Il y a donc lieu de suivre de près les évolutions en matière d\'adresses IP, compte tenu des travaux déjà réalisés notamment par le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE, et à la lumière des propositions pertinentes en la matière.</s>'),('j','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','fr','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','(36) La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté justifie des compétences de mise en œuvre et d\'exécution efficaces afin d\'inciter de manière appropriée au respect des règles. Les autorités réglementaires nationales devraient être dotées de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment avoir la possibilité d\'obtenir toutes les informations utiles dont elles pourraient avoir besoin pour statuer sur les plaintes et imposer des sanctions en tant que de besoin.','\'\'\'\'\'(54) \'\'\'\'\'La nécessité d\'assurer un niveau adéquat de protection de la vie privée et des données à caractère personnel transmises et traitées en relation avec l\'utilisation de réseaux de communications électroniques dans la Communauté \'\'\'\'\'exige \'\'\'\'\'des compétences de mise en œuvre et d\'exécution efficaces afin \'\'\'\'\'d\'encourager le \'\'\'\'\'respect des règles. Les autorités <s>réglementaires </s>nationales \'\'\'\'\'compétentes et, le cas échéant, d\'autres organismes nationaux compétents \'\'\'\'\'devraient être \'\'\'\'\'dotés \'\'\'\'\'de compétences et de ressources suffisantes pour enquêter efficacement sur les cas de non-respect des règles, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toutes les informations utiles dont \'\'\'\'\'ils \'\'\'\'\'pourraient avoir besoin pour statuer sur les plaintes et \'\'\'\'\'infliger \'\'\'\'\'des sanctions en \'\'\'\'\'cas \'\'\'\'\'de \'\'\'\'\'non-respect.\'\'\'\'\''),('j','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'fr','','\'\'\'\'\'(30 bis) Lors de la mise en œuvre des mesures de transposition de la directive 2002/58/CE, il incombe aux autorités et aux juridictions des États membres non seulement d\'interpréter leur droit national d\'une manière conforme à cette directive, mais également de veiller à ne pas se fonder sur une interprétation de celle-ci qui entrerait en conflit avec d\'autres droits fondamentaux ou principes généraux du droit communautaire, tels que le principe de proportionnalité.\'\'\'\'\'',''),('j','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'fr','','\'\'\'\'\'3 ter. La gravité d\'une violation nécessitant sa notification aux abonnés est déterminée en fonction des circonstances de la violation, comme le risque qu\'elle représente pour les données à caractère personnel concernées, le type de données concernées, le nombre d\'abonnés impliqués et les conséquences immédiates ou potentielles de la violation sur la fourniture des services.\'\'\'\'\'',''),('j','i','l',2,2,5,'0434','0434',NULL,NULL,'fr','3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>','<s>3 quater. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, de donner des instructions en ce qui concerne les circonstances dans lesquelles le fournisseur d\'un service de communications électroniques accessible au public doit notifier une violation des données à caractère personnel, dans le respect des paragraphes 3 bis et 3 ter, ainsi que la forme de cette notification et la manière dont elle est faite. Les autorités nationales compétentes vérifient également si les entreprises se sont conformées aux obligations de notification qui leur incombent en vertu du présent article et imposent des sanctions et des mesures correctrices appropriées, y compris une publication, s\'il y a lieu, en cas de non-respect de ces obligations.</s>'),('j','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'fr','','\'\'\'\'\'Au plus tard deux ans après l\'entrée en vigueur de la directive 2008/.../CE [modifiant la directive 2002/22/CE concernant le service universel et les droits des utilisateurs au regard des réseaux et services de communications électroniques, la directive 2002/58/CE concernant le traitement des données à caractère personnel et la protection de la vie privée dans le secteur des communications électroniques et le règlement (CE) n° 2006/2004 relatif à la coopération en matière de protection des consommateurs], la Commission présente au Parlement européen, au Conseil et au Comité économique et social européen un rapport, fondé sur une étude détaillée, comportant des recommandations sur les utilisations standard des adresses IP et sur l\'application de la directive \"vie privée et communications électroniques\" et de celle relative à la protection des données, en ce qui concerne la collecte et le traitement ultérieur des données, et ce après consultation du contrôleur européen de la protection des données, du groupe de travail de l\'article 29 et d\'autres parties prenantes, y compris des représentants de l\'industrie.\'\'\'\'\'',''),('j','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'fr','','\'\'\'\'\'- un mécanisme d\'identification et d\'évaluation des situations de vulnérabilité raisonnablement prévisibles dans les systèmes des fournisseurs de services de communications électroniques, qui comprendra un suivi régulier des violations de la sécurité; et\'\'\'\'\'',''),('j','i','l',2,2,5,'022g','022g','022g','022g','fr','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','g) “service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;','\'\'\'\'\'f) \'\'\'\'\'“service à valeur ajoutée”: tout service qui exige le traitement de données relatives au trafic ou à la localisation, à l\'exclusion des données qui ne sont pas indispensables pour la transmission d\'une communication ou sa facturation;'),('j','i','l',2,2,5,'041@A','041@A','041@A',NULL,'fr','1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,','1 bis. Sans préjudice des dispositions de la directive \'\'\'\'\'95/46/CE et de la directive 2006/24/CE du Parlement européen et du Conseil du 15 mars 2006 sur la conservation des données générées ou traitées dans le cadre de la fourniture de services de communications électroniques accessibles \'\'\'\'\'au \'\'\'\'\'public ou de réseaux publics de communications (JO L 105 du 13.4.2006, p. 54.), ces mesures comprennent:\'\'\'\'\'','<s>1 bis. Sans préjudice des dispositions de la directive 95/46/CE, ces mesures, au minimum,</s>'),('j','i','l',2,2,5,'151','151','151','151','fr','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.','1. Les États membres peuvent adopter des mesures législatives visant à limiter la portée des droits et des obligations prévus aux articles 5 et 6, à l\'article 8, paragraphes 1, 2, 3 et 4, et à l\'article 9 de la présente directive lorsqu\'une telle limitation constitue une mesure nécessaire, appropriée et proportionnée, au sein d\'une société démocratique, pour sauvegarder la sécurité nationale - c\'est-à-dire la sûreté de l\'État - la défense et la sécurité publique, ou assurer la prévention, la recherche, la détection et la poursuite d\'infractions pénales ou d\'utilisations non autorisées du système de communications électroniques, comme le prévoit l\'article 13, paragraphe 1, de la directive 95/46/CE. À cette fin, les États membres peuvent, entre autres, adopter des mesures législatives prévoyant la conservation de données pendant une durée limitée lorsque cela est justifié par un des motifs énoncés dans le présent paragraphe. Toutes les mesures visées dans le présent paragraphe sont prises dans le respect des principes généraux du droit communautaire, y compris ceux visés à l\'article 6, paragraphes 1 et 2, du traité sur l\'Union européenne.'),('j','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','fr','','','\'\'\'\'\'(55) La mise en œuvre et l\'application des dispositions de la présente directive exigent souvent une coopération entre les autorités réglementaires nationales de deux ou plusieurs États membres, par exemple dans la lutte contre les virus et les logiciels espions transfrontaliers. Afin de garantir une coopération sans heurts et rapide dans de tels cas, il convient de définir dans des recommandations les procédures applicables, par exemple, à la quantité et au format des informations échangées entre les autorités ou aux délais à respecter. De telles procédures permettront également d\'harmoniser les obligations qui en résulteront pour les opérateurs du marché, contribuant ainsi à l\'instauration de conditions équitables dans la Communauté.\'\'\'\'\''),('j','i','l',2,2,5,'051','051','051','051','fr','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.','1. Les États membres garantissent, par la législation nationale, la confidentialité des communications effectuées au moyen d\'un réseau public de communications et de services de communications électroniques accessibles au public, ainsi que la confidentialité des données relatives au trafic y afférentes. En particulier, ils interdisent à toute autre personne que les utilisateurs d\'écouter, d\'intercepter, de stocker les communications et les données relatives au trafic y afférentes, ou de les soumettre à tout autre moyen d\'interception ou de surveillance, sans le consentement des utilisateurs concernés sauf lorsque cette personne y est légalement autorisée, conformément à l\'article 15, paragraphe 1. Le présent paragraphe n\'empêche pas le stockage technique nécessaire à l\'acheminement d\'une communication, sans préjudice du principe de confidentialité.'),('j','i','l',2,2,5,'152','152','152','152','fr','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.','2. Les dispositions du chapitre III de la directive 95/46/CE relatif aux recours juridictionnels, à la responsabilité et aux sanctions sont applicables aux dispositions nationales adoptées en application de la présente directive ainsi qu\'aux droits individuels résultant de la présente directive.'),('j','i','l',2,2,5,'063','063','063','063','fr','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser ses services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.','3. Afin de commercialiser \'\'\'\'\'des \'\'\'\'\'services de communications électroniques ou de fournir des services à valeur ajoutée, le fournisseur d\'un service de communications électroniques accessible au public peut traiter les données visées au paragraphe 1 dans la mesure et pour la durée nécessaires à la fourniture ou à la commercialisation de ces services, pour autant que l\'abonné ou l\'utilisateur que concernent ces données ait donné son consentement préalable. Les utilisateurs ou abonnés ont la possibilité de retirer à tout moment leur consentement pour le traitement des données relatives au trafic.'),('j','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','fr','','\'\'\'\'\'3 bis. L\'autorité compétente examine la violation et en détermine la gravité. Si la violation est jugée grave, l\'autorité compétente demande au fournisseur de services de communications électroniques accessibles au public et au fournisseur de services de la société de l\'information d\'avertir, d\'une manière appropriée et sans délai indu, les personnes affectées par la violation. Cette notification contient les informations visées au paragraphe 3.\'\'\'\'\'','\'\'\'\'\'4. Les États membres veillent à ce que l\'autorité nationale compétente soit en mesure de fixer des règles détaillées et, le cas échéant, d\'édicter des instructions précisant les circonstances dans lesquelles la notification de la violation de données à caractère personnel par le fournisseur d\'un service de communications électroniques accessible au public est nécessaire, le format applicable à cette notification et ses modalités de transmission.\'\'\'\'\''),('j','i','l',2,2,5,'142','142','142','142','fr','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en oeuvre qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de l\'information (JO L 204 du 21.7.1998, p. 37. Directive modifiée par la directive 98/48/CE (JO L 217 du 5.8.1998, p. 18).).','2. Lorsque des dispositions de la présente directive ne peuvent être mises en \'\'\'\'\'œuvre \'\'\'\'\'qu\'en imposant des caractéristiques techniques spécifiques aux réseaux de communications électroniques, les États membres en informent la Commission, conformément aux procédures prévues par la directive 98/34/CE du Parlement européen et du Conseil du 22 juin 1998 prévoyant une procédure d\'information dans le domaine des normes et réglementations techniques et des règles relatives aux services de la société de \'\'\'\'\'l\'information.\'\'\'\'\''),('j','i','l',2,2,5,'0442','0442','0442',NULL,'fr','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.','<s>Ces mesures, qui visent à modifier des éléments non essentiels de la présente directive en la complétant, sont arrêtées conformément à la procédure de réglementation avec contrôle visée à l\'article 14 bis, paragraphe 2. Pour des raisons d\'urgence impérieuses, la Commission peut avoir recours à la procédure d\'urgence visée à l\'article 14 bis, paragraphe 3.</s>'),('j','i','l',1,2,5,'03:28','03:28','03:28','03:28','fr','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','(28) Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui peuvent être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des données à caractère personnel, sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive 2002/58/CE, notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.','\'\'\'\'\'(44) \'\'\'\'\'Le progrès technologique permet le développement de nouvelles applications fondées sur des appareils de collecte de données et d\'identification, qui \'\'\'\'\'pourraient \'\'\'\'\'être des dispositifs sans contact exploitant les radiofréquences. Par exemple, les dispositifs d\'identification par radiofréquence (RFID) utilisent les fréquences radio pour saisir les données provenant d\'étiquettes identifiées de manière unique, qui peuvent ensuite être transférées via les réseaux de communications existants. Une large utilisation de ces technologies peut générer des avantages économiques et sociaux considérables et partant, apporter une contribution précieuse au marché intérieur, pour autant que cette utilisation soit acceptable pour la population. À cet effet, il est nécessaire de garantir que tous les droits fondamentaux des individus, y compris le droit à la vie privée et à la protection des \'\'\'\'\'données, \'\'\'\'\'sont protégés. Lorsque ces dispositifs sont connectés à des réseaux de communications électroniques accessibles au public, ou font usage de services de communications électroniques en tant qu\'infrastructure de base, les dispositions pertinentes de la directive \'\'\'\'\'2002/58/CE (directive \"vie privée et communications électroniques\"), \'\'\'\'\'notamment celles sur la sécurité, sur les données relatives au trafic et les données de localisation et sur la confidentialité, devraient s\'appliquer.'),('j','i','l',1,2,5,'043:29','043:29','043:29','043:29','fr','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les utilisateurs, et notamment un préjudice économique ou social ou l\'usurpation de l\'identité. Par conséquent, les abonnés concernés par un tel incident de sécurité devraient être avertis sans retard, par le fournisseur de services pertinent, de toute violation de sécurité, afin de pouvoir prendre toutes les précautions qui s\'imposent. Dans les cas, notamment, où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), il est essentiel que les fournisseurs de services pertinents avertissent immédiatement les utilisateurs concernés. Les fournisseurs devraient également informer une fois par an les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours des douze mois précédents. Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.','(29) Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou d\'un particulier ou compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer des dommages substantiels pour les \'\'\'\'\'utilisateurs. \'\'\'\'\'Par conséquent, \'\'\'\'\'l\'autorité réglementaire nationale ou une autre autorité nationale compétente \'\'\'\'\'devraient être \'\'\'\'\'averties \'\'\'\'\'sans retard, par le fournisseur de services pertinent, de toute violation de \'\'\'\'\'sécurité. L\'autorité compétente devrait définir le degré \'\'\'\'\'de \'\'\'\'\'gravité de la violation et exiger, s\'il y a lieu, des fournisseurs de services concernés qu\'ils avertissent sans délai indu et de manière appropriée \'\'\'\'\'les \'\'\'\'\'personnes touchées par la violation. De plus, dans \'\'\'\'\'les \'\'\'\'\'cas \'\'\'\'\'où un danger imminent et direct se pose pour les droits et les intérêts des consommateurs (comme en cas d\'accès non autorisé au contenu de messages électroniques, à des données relatives à des transactions par cartes de crédit, etc.), <s>il est essentiel que </s>les fournisseurs de services pertinents \'\'\'\'\'devraient, en plus des autorités nationales compétentes, en avertir \'\'\'\'\'immédiatement \'\'\'\'\'et directement \'\'\'\'\'les utilisateurs concernés. \'\'\'\'\'Enfin, les \'\'\'\'\'fournisseurs devraient \'\'\'\'\'informer, sur \'\'\'\'\'une \'\'\'\'\'base annuelle, \'\'\'\'\'les utilisateurs concernés de toutes les violations de sécurité, au sens de la présente directive, qui sont survenues au cours \'\'\'\'\'de la période de référence. \'\'\'\'\'Cet avertissement à l\'intention des autorités nationales et des utilisateurs devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à cette violation, ainsi que des recommandations pour la protection des utilisateurs touchés.','\'\'\'\'\'(47) \'\'\'\'\'Une violation de la sécurité entraînant la perte de données à caractère personnel d\'un abonné ou <s>d\'un particulier ou </s>compromettant celles-ci, risque, si elle n\'est pas traitée à temps et de manière appropriée, d\'engendrer \'\'\'\'\'une perte économique et \'\'\'\'\'des dommages \'\'\'\'\'sociaux substantiels, y compris une usurpation d\'identité. \'\'\'\'\'Par conséquent, \'\'\'\'\'dès que \'\'\'\'\'le fournisseur \'\'\'\'\'d\'un service \'\'\'\'\'de \'\'\'\'\'communications électroniques accessible au public a connaissance qu\'une telle \'\'\'\'\'violation \'\'\'\'\'s\'est produite, il devrait évaluer \'\'\'\'\'les \'\'\'\'\'risques \'\'\'\'\'qui \'\'\'\'\'y sont associés, par exemple en déterminant le type de données affectées par la violation (notamment leur caractère sensible, le contexte \'\'\'\'\'et <s>direct se pose pour </s>les \'\'\'\'\'mesures de sécurité existantes), la cause \'\'\'\'\'et \'\'\'\'\'l\'étendue de la violation, le nombre d\'abonnés concernés et \'\'\'\'\'les \'\'\'\'\'dommages que les abonnés pourraient subir \'\'\'\'\'en \'\'\'\'\'raison \'\'\'\'\'de \'\'\'\'\'la violation (par exemple vol d\'identité, pertes financières, perte d\'activité économique ou de possibilités d\'emploi ou atteinte \'\'\'\'\'à \'\'\'\'\'l\'intégrité physique). Les abonnés concernés par \'\'\'\'\'des \'\'\'\'\'incidents touchant \'\'\'\'\'à \'\'\'\'\'la sécurité susceptibles d\'entraîner \'\'\'\'\'des \'\'\'\'\'risques graves pour leur vie privée (par exemple vol ou usurpation d\'identité, atteinte à l\'intégrité physique, humiliation grave ou réputation entachée) \'\'\'\'\'devraient \'\'\'\'\'en être avertis sans retard afin \'\'\'\'\'de \'\'\'\'\'pouvoir prendre \'\'\'\'\'les \'\'\'\'\'précautions \'\'\'\'\'qui \'\'\'\'\'s\'imposent. \'\'\'\'\'Cet avertissement <s>à l\'intention des autorités nationales et des utilisateurs </s>devrait comprendre des informations sur les mesures prises par le fournisseur pour remédier à \'\'\'\'\'la \'\'\'\'\'violation, ainsi que des recommandations \'\'\'\'\'à l\'intention \'\'\'\'\'des utilisateurs \'\'\'\'\'touchés. La notification d\'une violation de sécurité à un abonné ne devrait pas être nécessaire si le fournisseur a prouvé à l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection devraient rendre les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.\'\'\'\'\''),('j','i','l',2,2,5,'062','062','062','062','fr','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.','2. Les données relatives au trafic qui sont nécessaires pour établir les factures des abonnés et les paiements pour interconnexion peuvent être traitées. Un tel traitement n\'est autorisé que jusqu\'à la fin de la période au cours de laquelle la facture peut être légalement contestée ou des poursuites engagées pour en obtenir le paiement.'),('j','i','l',2,2,5,'022f','022f','022f','022f','fr','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','f) le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;','\'\'\'\'\'e) \'\'\'\'\'le “consentement” d\'un utilisateur ou d\'un abonné correspond au “consentement de la personne concernée” figurant dans la directive 95/46/CE;'),('j','i','l',2,2,5,'0432','0432','0432','0432','fr','3 bis. La notification de la violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur de services de communications électroniques accessibles au public a prouvé à la satisfaction de l\'autorité compétente qu\'il y a raisonnablement peu de chances pour que ladite violation porte préjudice aux droits ou aux intérêts des consommateurs.','\'\'\'\'\'Le \'\'\'\'\'fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet, qui est le contrôleur des données et le fournisseur \'\'\'\'\'de \'\'\'\'\'services \'\'\'\'\'de \'\'\'\'\'la société de l\'information, informent préalablement leurs utilisateurs \'\'\'\'\'pour \'\'\'\'\'éviter un danger imminent et direct pour les \'\'\'\'\'droits \'\'\'\'\'et les \'\'\'\'\'intérêts des consommateurs.','\'\'\'\'\'Lorsque \'\'\'\'\'la violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'fait peser un risque grave sur la vie privée de l\'abonné, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'avertit sans retard \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'et l\'abonné \'\'\'\'\'de \'\'\'\'\'la violation.\'\'\'\'\''),('j','i','l',2,2,5,'021','021','021','021','fr','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE du Parlement européen et du Conseil du 7 mars 2002 relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") (JO L 108 du 24.4.2002, p. 33.) s\'appliquent aux fins de la présente directive.','Sauf disposition contraire, les définitions figurant dans la directive 95/46/CE et dans la directive 2002/21/CE <s>du Parlement européen et du Conseil du 7 mars 2002 </s>relative à un cadre réglementaire commun pour les réseaux et les services de communications électroniques (directive \"cadre\") <s>(JO L 108 du 24.4.2002, p. 33.) </s>s\'appliquent aux fins de la présente directive.'),('j','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','fr','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que les autorités réglementaires nationales disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment de la possibilité d\'obtenir toute information pertinente dont elles peuvent avoir besoin, afin de surveiller et contrôler le respect des dispositions nationales adoptées en application de la présente directive.','3. Les États membres veillent à ce que \'\'\'\'\'l\'autorité nationale compétente et, le cas échéant, d\'autres organismes nationaux \'\'\'\'\'disposent de tous les pouvoirs d\'enquête et des ressources nécessaires, et notamment \'\'\'\'\'du pouvoir \'\'\'\'\'d\'obtenir toute information pertinente dont \'\'\'\'\'ils \'\'\'\'\'peuvent avoir besoin, afin de surveiller et \'\'\'\'\'de \'\'\'\'\'contrôler le respect des dispositions nationales adoptées en application de la présente directive.'),('j','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'fr','','\'\'\'\'\'Les autorités réglementaires nationales vérifient également si les entreprises se sont conformées à leurs obligations de notification au titre du présent article et imposent les sanctions appropriées, y compris la publication, s\'il y a lieu, en cas de non-respect de ces obligations.\'\'\'\'\'',''),('j','i','l',0,2,5,'15','15','15','15','fr','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE','Article 15 − Application de certaines dispositions de la directive 95/46/CE'),('j','i','l',2,2,5,'153','153','153','153','fr','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.','3. Le groupe de protection des personnes à l\'égard du traitement des données à caractère personnel, institué par l\'article 29 de la directive 95/46/CE, remplit aussi les tâches visées à l\'article 30 de ladite directive en ce qui concerne les matières couvertes par la présente directive, à savoir la protection des droits et des libertés fondamentaux ainsi que des intérêts légitimes dans le secteur des communications électroniques.'),('j','i','l',2,2,5,'042','042','042','042','fr','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.','2. Lorsqu\'il existe un risque particulier de violation de la sécurité du réseau, le fournisseur d\'un service de communications électroniques accessible au public informe les abonnés de ce risque et, si les mesures que peut prendre le fournisseur du service ne permettent pas de l\'écarter, de tout moyen éventuel d\'y remédier, y compris en en indiquant le coût probable.'),('j','i','l',1,2,5,'143:35@B','143:35@B',NULL,NULL,'fr','(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>','<s>(35 ter) Les mesures arrêtées en vertu de la directive 1999/5/CE ou de la décision 87/95/CEE du Conseil qui visent à garantir que les équipements terminaux soient construits de manière à garantir la protection des données à caractère personnel et de la vie privée doivent respecter dans toute la mesure du possible le principe de neutralité technologique.</s>'),('j','i','l',2,2,5,'022d','022d','022d','022d','fr','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;','d) “communication”: toute information échangée ou acheminée entre un nombre fini de parties au moyen d\'un service de communications électroniques accessible au public. Cela ne comprend pas les informations qui sont acheminées dans le cadre d\'un service de radiodiffusion au public par l\'intermédiaire d\'un réseau de communications électroniques, sauf dans la mesure où un lien peut être établi entre l\'information et l\'abonné ou utilisateur identifiable qui la reçoit;'),('j','i','l',2,2,5,'061','061','061','061','fr','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques accessibles au public doivent être effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une communication sans préjudice des paragraphes 2, 3 et 5, du présent article ainsi que de l\'article 15, paragraphe 1.','1. Les données relatives au trafic concernant les abonnés et les utilisateurs traitées et stockées par le fournisseur d\'un réseau public de communications ou d\'un service de communications électroniques \'\'\'\'\'accessible \'\'\'\'\'au public \'\'\'\'\'sont \'\'\'\'\'effacées ou rendues anonymes lorsqu\'elles ne sont plus nécessaires à la transmission d\'une \'\'\'\'\'communication, \'\'\'\'\'sans préjudice des paragraphes 2, \'\'\'\'\'3, 5 \'\'\'\'\'et \'\'\'\'\'7 \'\'\'\'\'du présent article ainsi que de l\'article 15, paragraphe 1.'),('j','i','l',2,2,5,'151@B','151@B','151@B',NULL,'fr','1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.','1 ter. Les fournisseurs de services de communications accessibles au public \'\'\'\'\'et les fournisseurs de services de la société d\'information \'\'\'\'\'informent sans retard indu les autorités \'\'\'\'\'indépendantes en matière \'\'\'\'\'de \'\'\'\'\'protection des données \'\'\'\'\'de <s>la directive 95/46/CE de </s>toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité \'\'\'\'\'indépendante \'\'\'\'\'concernée \'\'\'\'\'en matière de protection des données \'\'\'\'\'informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.','<s>1 ter. Les fournisseurs de services de communications accessibles au public informent sans retard indu les autorités de contrôle instituées conformément à l\'article 28 de la directive 95/46/CE de toute demande d\'accès à des données à caractère personnel relatives à des utilisateurs reçue conformément au paragraphe 1, en précisant la justification légale invoquée et la procédure juridique suivie pour chaque demande; l\'autorité de contrôle concernée informe les autorités judiciaires compétentes des cas dans lesquels elle estime que les dispositions pertinentes de la législation nationale n\'ont pas été respectées.</s>'),('j','i','l',0,2,5,'15@A','15@A','15@A','15@A','fr','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application','Article 15 bis − Mise en œuvre et contrôle de l\'application'),('j','i','l',0,2,5,'05','05','05','05','fr','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications','Article 5 − Confidentialité des communications'),('j','i','l',0,2,5,'04','04','04','04','fr','Article 4 − Sécurité du traitement','Article 4 − Sécurité du traitement','Article 4 − Sécurité \'\'\'\'\'des traitements\'\'\'\'\''),('j','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'fr','','\'\'\'\'\'Les fournisseurs notifient chaque année aux utilisateurs affectés toutes les violations de la sécurité qui ont entraîné accidentellement ou de manière illicite la destruction, la perte ou l\'altération, ou la divulgation ou l\'accès non autorisés de données à caractère personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté.\'\'\'\'\'',''),('j','i','l',2,2,5,'141','141','141','141','fr','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en oeuvre des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.','1. Lors de la mise en \'\'\'\'\'œuvre \'\'\'\'\'des dispositions de la présente directive, les États membres veillent, sous réserve des paragraphes 2 et 3, à ce qu\'aucune exigence relative à des caractéristiques techniques spécifiques ne soit imposée aux terminaux ou à d\'autres équipements de communications électroniques si elle risque d\'entraver la mise sur le marché d\'équipements et la libre circulation de ces équipements dans les États membres et entre ces derniers.'),('j','i','l',0,2,5,'06','06','06','06','fr','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic','Article 6 − Données relatives au trafic'),('j','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','fr','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. Sans préjudice de tout recours judiciaire qui peut être disponible, les États membres veillent à ce que l\'autorité réglementaire nationale ait le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.','2. \'\'\'\'\'Les \'\'\'\'\'États membres veillent à ce que l\'autorité <s>réglementaire </s>nationale \'\'\'\'\'compétente et, le cas échéant, d\'autres organismes nationaux aient \'\'\'\'\'le pouvoir d\'ordonner la cessation des infractions visées au paragraphe 1.'),('j','i','l',2,2,5,'022c','022c','022c','022c','fr','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;','c) “données de localisation”: toutes les données traitées dans un réseau de communications électroniques \'\'\'\'\'ou par un service de communications électroniques \'\'\'\'\'indiquant la position géographique de l\'équipement terminal d\'un utilisateur d\'un service de communications électroniques accessible au public;'),('j','i','l',2,2,5,'022e','022e','022e',NULL,'fr','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;','<s>e) “appel”: une connexion établie au moyen d\'un service téléphonique accessible au public permettant une communication bidirectionnelle;</s>'),('j','i','l',2,2,5,'053','053','053','053','fr','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un utilisateur n\'est permis qu\'à condition que l\'abonné ou l\'utilisateur reçoive, dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui soit donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage d\'informations, ou l\'obtention de l\'accès à des informations déjà stockées, dans l\'équipement terminal d\'un abonné ou d\'un \'\'\'\'\'utilisateur, soit directement, soit indirectement au moyen de tout type de support de stockage, est interdit, sauf si \'\'\'\'\'l\'abonné ou l\'utilisateur \'\'\'\'\'concerné a donné son consentement préalable, sachant que la fixation de paramètres du navigateur constitue un consentement préalable, et qu\'il reçoit, \'\'\'\'\'dans le respect de la directive 95/46/CE, une information claire et complète, entre autres sur les finalités du traitement, et que le droit de refuser un tel traitement lui \'\'\'\'\'est \'\'\'\'\'donné par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer <s>ou à faciliter </s>la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.','3. Les États membres garantissent que le stockage \'\'\'\'\'d\'informations \'\'\'\'\'ou <s>l\'obtention de </s>l\'accès à des informations déjà \'\'\'\'\'stockées \'\'\'\'\'dans l\'équipement terminal d\'un abonné ou d\'un utilisateur \'\'\'\'\'ne soit \'\'\'\'\'permis qu\'à condition que l\'abonné ou l\'utilisateur \'\'\'\'\'soit muni, \'\'\'\'\'dans le respect de la directive 95/46/CE, \'\'\'\'\'d\'une \'\'\'\'\'information claire et complète, entre autres sur les finalités du traitement, et \'\'\'\'\'qu\'il ait \'\'\'\'\'le droit de refuser un tel traitement <s>lui soit donné </s>par le responsable du traitement des données. Cette disposition ne fait pas obstacle à un stockage ou à un accès techniques visant exclusivement à effectuer ou à faciliter la transmission d\'une communication par la voie d\'un réseau de communications électroniques, ou strictement nécessaires à la fourniture d\'un service de la société de l\'information expressément demandé par l\'abonné ou l\'utilisateur.'),('j','i','l',0,2,5,'14','14','14','14','fr','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation','Article 14 − Caractéristiques techniques et normalisation'),('j','i','l',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'fr','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.','(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie \'\'\'\'\'privée et du droit à la confidentialité et à la sécurité des systèmes des technologies de l\'information, \'\'\'\'\'en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.','<s>(26 bis) La directive 2002/58/CE prévoit l\'harmonisation des dispositions des États membres nécessaires pour assurer un niveau équivalent de protection des droits et des libertés fondamentaux, et notamment du droit à la vie privée, en ce qui concerne le traitement des données à caractère personnel dans le secteur des communications électroniques, ainsi que la libre circulation de ces données et des équipements et des services de communications électroniques dans la Communauté.</s>'),('j','i','l',2,2,5,'044',NULL,NULL,'044','fr','','','\'\'\'\'\'5. Afin d\'assurer une mise en œuvre cohérente des mesures visées aux paragraphes 1 à 4, la Commission peut, après consultation de l\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA), et après consultation du groupe de l\'article 29 et du contrôleur européen de la protection des données, adopter des recommandations concernant notamment les circonstances, le format et les procédures applicables aux exigences en matière d\'information et de notification visées dans le présent article.\'\'\'\'\''),('j','i','l',2,2,5,'0433','0433','0433','0433','fr','3 ter. La notification d\'une violation des données à caractère personnel à l\'abonné ou au particulier concerné n\'est pas nécessaire si le fournisseur a prouvé à la satisfaction de l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.','<s>3 ter. </s>La notification d\'une violation \'\'\'\'\'de sécurité \'\'\'\'\'à \'\'\'\'\'un abonné \'\'\'\'\'ou \'\'\'\'\'un \'\'\'\'\'particulier <s>concerné </s>n\'est pas nécessaire si le fournisseur a prouvé à <s>la satisfaction de </s>l\'autorité compétente qu\'il a mis en œuvre les mesures de protection technologiques appropriées et que ces dernières ont été appliquées aux données concernées par ladite violation. De telles mesures de protection rendent les données incompréhensibles à toute personne qui n\'est pas autorisée à y avoir accès.','<s>3 ter. </s>La notification \'\'\'\'\'faite à l\'abonné décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel \'\'\'\'\'et les points de contact auprès desquels des informations supplémentaires peuvent être obtenues et recommande des mesures \'\'\'\'\'à \'\'\'\'\'prendre pour atténuer les conséquences négatives possibles de \'\'\'\'\'la \'\'\'\'\'violation \'\'\'\'\'de \'\'\'\'\'données à caractère personnel. La notification faite à \'\'\'\'\'l\'autorité \'\'\'\'\'nationale \'\'\'\'\'compétente \'\'\'\'\'décrit \'\'\'\'\'en \'\'\'\'\'outre \'\'\'\'\'les \'\'\'\'\'conséquences \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'de <s>protection rendent les </s>données <s>incompréhensibles </s>à \'\'\'\'\'caractère personnel, et les mesures proposées ou prises par le fournisseur pour \'\'\'\'\'y \'\'\'\'\'remédier.\'\'\'\'\''),('j','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','fr','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions applicables, y compris des sanctions pénales s\'il y a lieu, aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et dissuasives. Les États membres notifient ces dispositions à la Commission au plus tard [à la date limite pour la mise en œuvre de l\'acte modificatif] et toute modification ultérieure les concernant dans les meilleurs délais.','1. Les États membres déterminent le régime des sanctions \'\'\'\'\'applicables \'\'\'\'\'aux violations des dispositions nationales prises en application de la présente directive et prennent toute mesure nécessaire pour assurer la mise en œuvre de celles-ci. Les sanctions ainsi prévues doivent être effectives, proportionnées et \'\'\'\'\'dissuasives et peuvent être appliquées pour couvrir la durée de l\'infraction, même si celle-ci a été ultérieurement corrigée. \'\'\'\'\'Les États membres notifient ces dispositions à la Commission au plus tard \'\'\'\'\'le ...(La \'\'\'\'\'date \'\'\'\'\'visée à l\'article 4, paragraphe 1.) , \'\'\'\'\'et toute modification ultérieure les concernant dans les meilleurs délais.'),('j','i','l',2,2,5,'064','064','064','064','fr','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.','4. Le fournisseur de service doit informer l\'abonné ou l\'utilisateur des types de données relatives au trafic qui sont traités ainsi que de la durée de ce traitement aux fins visées au paragraphe 2 et, avant d\'obtenir leur consentement, aux fins visées au paragraphe 3.'),('j','i','l',2,2,5,'022b','022b','022b','022b','fr','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;','b) “données relatives au trafic”: toutes les données traitées en vue de l\'acheminement d\'une communication par un réseau de communications électroniques ou de sa facturation;'),('j','i','l',2,2,5,'181','181','181',NULL,'fr','Au plus tard trois ans après le <date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','Au plus tard \'\'\'\'\'le ... (deux \'\'\'\'\'ans après <s>le date limite pour </s>la \'\'\'\'\'date de l\'entrée \'\'\'\'\'en \'\'\'\'\'vigueur \'\'\'\'\'de <s>l\'acte modificatif, </s>la \'\'\'\'\'présente directive.), la \'\'\'\'\'Commission présente au Parlement européen et au Conseil, après consultation du groupe de \'\'\'\'\'travail \"Article 29\" \'\'\'\'\'et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive <s>2002/58/CE </s>et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, <s>et </s>aux notifications des violations \'\'\'\'\'et à l\'utilisation de données à caractère personnel par des tierces parties publiques ou privées à des fins qui ne sont pas couvertes par la présente directive, \'\'\'\'\'en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, \'\'\'\'\'du traité de Lisbonne modifiant le traité sur l\'Union européenne et le traité instituant la Communauté européenne (JO C 306 du 17.12.2007, p. 1.), en particulier des nouvelles compétences en matière de protection des données prévues à l\'article 16, \'\'\'\'\'ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.','<s>Au plus tard trois ans après le date limite pour la mise en œuvre de l\'acte modificatif, la Commission présente au Parlement européen et au Conseil, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE et du contrôleur européen de la protection des données, un rapport sur l\'application de la présente directive 2002/58/CE et sur son impact sur les opérateurs économiques et les consommateurs, notamment en ce qui concerne les dispositions relatives aux communications non sollicitées, et aux notifications des violations , en prenant en considération l\'environnement international. À cette fin, la Commission peut demander des informations aux États membres, lesquelles doivent être fournies sans retard indu. Le cas échéant, la Commission soumet des propositions de modification de la présente directive, en tenant compte des conclusions du rapport susmentionné, de tout changement intervenu dans le secteur, ainsi que de toute autre proposition qu\'elle peut juger nécessaire afin d\'améliorer l\'efficacité de la présente directive.</s>'),('j','i','l',2,2,5,'041@A2','041@A2','041@A2',NULL,'fr','- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et','- \'\'\'\'\'des mesures d\'ordre technique et organisationnel appropriées visant \'\'\'\'\'à \'\'\'\'\'protéger le réseau et les services \'\'\'\'\'contre \'\'\'\'\'une utilisation accidentelle, illicite \'\'\'\'\'ou \'\'\'\'\'non autorisée, \'\'\'\'\'ou \'\'\'\'\'contre les interférences \'\'\'\'\'ou \'\'\'\'\'les entraves préjudiciables à leur fonctionnement \'\'\'\'\'ou \'\'\'\'\'leur disponibilité;\'\'\'\'\'','<s>- protègent les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites; et</s>'),('j','i','l',2,2,5,'143','143','143','143','fr','Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures sont adoptées afin de garantir que les équipements terminaux soient construits de manière \'\'\'\'\'compatibles \'\'\'\'\'avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des \'\'\'\'\'télécommunications. Ces mesures doivent être conformes au principe de neutralité technologique.\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Au besoin, des mesures \'\'\'\'\'peuvent être \'\'\'\'\'adoptées afin de garantir que les équipements terminaux \'\'\'\'\'seront \'\'\'\'\'construits de manière compatible avec le droit des utilisateurs de protéger et de contrôler l\'utilisation de leurs données à caractère personnel, conformément à la directive 1999/5/CE et à la décision 87/95/CEE du Conseil du 22 décembre 1986 relative à la normalisation dans le domaine des technologies de l\'information et des télécommunications.'),('j','i','l',2,2,5,'065','065','065','065','fr','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.','5. Le traitement des données relatives au trafic effectué conformément aux dispositions des paragraphes 1, 2, 3 et 4 doit être restreint aux personnes agissant sous l\'autorité des fournisseurs de réseaux publics de communications et de services de communications électroniques accessibles au public qui sont chargées d\'assurer la facturation ou la gestion du trafic, de répondre aux demandes de la clientèle, de détecter les fraudes et de commercialiser les services de communications électroniques ou de fournir un service à valeur ajoutée; ce traitement doit se limiter à ce qui est nécessaire à de telles activités.'),('j','i','l',2,2,5,'041@B','041@B','041@B',NULL,'fr','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.','1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au \'\'\'\'\'public et de services de la société de l\'information, \'\'\'\'\'ainsi qu\'à émettre des recommandations sur les meilleures pratiques \'\'\'\'\'et les indicateurs de résultats \'\'\'\'\'concernant le degré de sécurité que ces mesures devraient atteindre.','<s>1 ter. Les autorités réglementaires nationales sont habilitées à vérifier les mesures prises par les fournisseurs de services de communications électroniques accessibles au public, ainsi qu\'à émettre des recommandations sur les meilleures pratiques concernant le degré de sécurité que ces mesures devraient atteindre.</s>'),('j','i','l',2,2,5,'041@A1','041@A1','041@A1',NULL,'fr','- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel','- \'\'\'\'\'des mesures d\'ordre technique et organisationnel appropriées visant à garantir \'\'\'\'\'que seules des personnes autorisées \'\'\'\'\'puissent \'\'\'\'\'avoir accès aux données à caractère \'\'\'\'\'personnel, à des fins légalement autorisées, et visant à protéger les données à caractère personnel stockées ou transmises contre la destruction accidentelle ou illicite, la perte ou l\'altération accidentelles et le stockage, le traitement, l\'accès ou la divulgation non autorisés ou illicites;\'\'\'\'\'','<s>- garantissent que seules des personnes autorisées peuvent avoir accès aux données à caractère personnel</s>'),('j','i','l',2,2,5,'022a','022a','022a','022a','fr','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;','a) “utilisateur”: toute personne physique utilisant un service de communications électroniques accessible au public à des fins privées ou professionnelles sans être nécessairement abonnée à ce service;'),('j','i','l',2,2,5,'0431','0431','0431','0431','fr','3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public informe sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État membre, ainsi que l\'abonné ou le particulier concerné, de cette violation, dans le respect des dispositions des paragraphes 3 bis et 3 ter. La notification faite à l\'abonné ou au particulier concerné décrit au minimum la nature de la violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la violation des données à caractère personnel. Ladite notification décrit en outre les conséquences de la violation des données à caractère personnel et les mesures proposées ou prises par le fournisseur pour y remédier.','3. En cas de violation de \'\'\'\'\'la sécurité entraînant accidentellement ou de manière illicite la destruction, la perte, l\'altération, la divulgation ou l\'accès non autorisés de \'\'\'\'\'données à caractère \'\'\'\'\'personnel transmises, stockées ou traitées d\'une autre manière en relation avec la fourniture de services de communications accessibles au public dans la Communauté, \'\'\'\'\'le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'et toute entreprise fournissant des services aux consommateurs via l\'internet et qui est le contrôleur des données et le fournisseur de services de la société de l\'information informent \'\'\'\'\'sans retard indu l\'autorité réglementaire nationale ou l\'autorité compétente en vertu du droit national de l\'État \'\'\'\'\'membre \'\'\'\'\'de cette \'\'\'\'\'violation. \'\'\'\'\'La notification faite à \'\'\'\'\'l\'autorité compétente \'\'\'\'\'décrit au minimum la nature de la \'\'\'\'\'violation \'\'\'\'\'et recommande des mesures à prendre pour en atténuer les conséquences négatives \'\'\'\'\'possibles. \'\'\'\'\'Ladite notification décrit en outre les conséquences de la violation <s>des données à caractère personnel </s>et les mesures <s>proposées ou </s>prises par le fournisseur pour y remédier.','3. En cas de violation de données à caractère personnel, le fournisseur de services de communications électroniques accessibles au public \'\'\'\'\'évalue l\'étendue \'\'\'\'\'de \'\'\'\'\'la violation \'\'\'\'\'ainsi que \'\'\'\'\'sa gravité \'\'\'\'\'et \'\'\'\'\'étudie s\'il est nécessaire d\'avertir l\'autorité nationale compétente et \'\'\'\'\'l\'abonné <s>ou au particulier </s>concerné <s>décrit au minimum la nature </s>de la <s>violation, indique des points de contact où des informations supplémentaires peuvent être obtenues et recommande des mesures à prendre pour en atténuer les conséquences négatives possibles de la </s>violation <s>des données à caractère personnel. Ladite notification décrit </s>en \'\'\'\'\'question, compte tenu \'\'\'\'\'des \'\'\'\'\'règles applicables fixées \'\'\'\'\'par \'\'\'\'\'l\'autorité nationale compétente conformément au paragraphe 4.\'\'\'\'\''),('j','i','l',2,2,5,'066','066','066','066','fr','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.','6. Les paragraphes 1, 2, 3 et 5 s\'appliquent sans préjudice de la possibilité qu\'ont les organes compétents de se faire communiquer des données relatives au trafic conformément à la législation en vigueur dans le but de régler des litiges, notamment en matière d\'interconnexion ou de facturation.'),('j','i','l',2,2,5,'041@A3','041@A3','041@A3',NULL,'fr','- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.','- \'\'\'\'\'une \'\'\'\'\'politique de sécurité relative au traitement des données à caractère \'\'\'\'\'personnel;\'\'\'\'\'','<s>- assurent la mise en œuvre d\'une politique de sécurité relative au traitement des données à caractère personnel.</s>'),('j','i','l',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','fr','(26 ter) Le traitement des données relatives au trafic par des prestataires de services de sécurité agissant en qualité de contrôleurs de données, afin d\'assurer la sécurité des réseaux et de l\'information et notamment de garantir l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, peut, dans des circonstances normales, être considéré comme étant effectué dans l\'intérêt légitime du contrôleur de données au sens de l\'article 7, point f), de la directive 95/46/CE relative à la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à éviter l\'accès non autorisé à des réseaux de communications électroniques ou et la distribution de codes malveillants, ou à mettre fin à des attaques par déni de service.','(26 ter) Le traitement des données relatives au trafic \'\'\'\'\'à \'\'\'\'\'des \'\'\'\'\'fins liées à \'\'\'\'\'la sécurité des réseaux et de \'\'\'\'\'l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou \'\'\'\'\'transmises permettra le traitement de ces données \'\'\'\'\'dans <s>des circonstances normales, être considéré comme étant effectué dans </s>l\'intérêt légitime du contrôleur de données \'\'\'\'\'afin d\'éviter \'\'\'\'\'l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'ainsi que de \'\'\'\'\'mettre fin \'\'\'\'\'aux \'\'\'\'\'attaques par déni de \'\'\'\'\'service et aux dommages touchant les systèmes de communication informatiques et électroniques. L\'Agence européenne chargée de la sécurité des réseaux et de l\'information (ENISA) devrait publier régulièrement des études afin d\'illustrer par des exemples les différents types de traitements autorisés au titre de l\'article 6 de la présente directive.\'\'\'\'\'','\'\'\'\'\'(41) \'\'\'\'\'Le traitement des données relatives au trafic \'\'\'\'\'dans la mesure strictement nécessaire à \'\'\'\'\'des \'\'\'\'\'fins \'\'\'\'\'de \'\'\'\'\'détection, \'\'\'\'\'de \'\'\'\'\'localisation et d\'élimination d\'erreurs et \'\'\'\'\'de \'\'\'\'\'défaillances du réseau ainsi que \'\'\'\'\'de <s>données, afin d\'assurer la </s>sécurité <s>des réseaux et </s>de \'\'\'\'\'l\'information, garantissant \'\'\'\'\'l\'accessibilité, l\'authenticité, l\'intégrité et la confidentialité des données stockées ou transmises, \'\'\'\'\'contribuera \'\'\'\'\'à <s>la protection des données à caractère personnel. Il peut par exemple s\'agir de cas où le prestataire de services de sécurité cherche à </s>éviter l\'accès non autorisé <s>à des réseaux de communications électroniques ou </s>et la distribution de codes malveillants, \'\'\'\'\'les \'\'\'\'\'attaques par déni de \'\'\'\'\'service et les dommages touchant les systèmes de communications informatiques et électroniques.\'\'\'\'\''),('j','i','l',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'fr','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.','(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.','<s>(26 quater) Lors de la définition des mesures d\'exécution relatives à la sécurité du traitement, conformément à la procédure de réglementation avec contrôle, la Commission devrait consulter toutes les autorités et organisations européennes pertinentes (ENISA, contrôleur européen de la protection des données et groupe de travail \"Article 29\"), ainsi que toutes les autres parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la directive 2002/58/CE.</s>'),('j','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','fr','Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation du groupe de protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de travail «article 29»), des autorités réglementaires compétentes et, le cas échéant, de l\'ENISA.','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des mesures de mise en œuvre techniques, après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par l\'article 29 de la directive 95/46/CE (groupe de </s>travail \'\'\'\'\'\"Article 29\" et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\'','\'\'\'\'\'4. \'\'\'\'\'Afin d\'assurer une coopération transfrontalière effective dans le contrôle de l\'application des législations nationales adoptées en application de la présente directive et de créer des conditions harmonisées pour la fourniture de services impliquant des flux de données transfrontaliers, la Commission peut adopter des \'\'\'\'\'recommandations, \'\'\'\'\'après consultation \'\'\'\'\'de l\'ENISA, \'\'\'\'\'du groupe de <s>protection des personnes à l\'égard du traitement des données à caractère personnel institué par </s>l\'article 29 \'\'\'\'\'et \'\'\'\'\'des autorités réglementaires \'\'\'\'\'compétentes.\'\'\'\'\''),('j','i','l',2,2,5,'04412','04412','04412',NULL,'fr','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.','La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.','<s>La Commission associe toutes les parties prenantes concernées, notamment afin de s\'informer des meilleures méthodes techniques et économiques disponibles aptes à améliorer la mise en œuvre de la présente directive.</s>'),('j','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'fr','','\'\'\'\'\'La notification d\'une violation grave peut être retardée lorsqu\'elle risque d\'entraver l\'avancement d\'une enquête pénale relative à cette violation.\'\'\'\'\'',''),('b','i','l',2,1,1,'093','093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('b','i','l',2,1,1,'092','092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('b','i','l',2,1,1,'1221c','1221c','1221c','1221c','de','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung \'\'\'\'\'etwaiger getätigter öffentlicher Investitionen und \'\'\'\'\'der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','c) Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung der Investitionsrisiken;'),('b','i','l',2,1,1,'1221f','1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.'),('b','i','l',2,1,1,'1212j','1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten \'\'\'\'\'wie einem Identitäts-, Standort- \'\'\'\'\'und \'\'\'\'\'Präsenzdienst \'\'\'\'\'zu gewähren.'),('b','i','l',2,1,1,'1212i','1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('b','i','l',2,1,1,'1212d','1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('b','i','l',2,1,1,'1221','1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('b','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'de','','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\'',''),('b','i','l',2,1,1,'123','123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 Absatz 1 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 <s>Absatz 1 </s>der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('b','i','l',2,1,1,'1221b','1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('b','i','l',2,1,1,'1212f','1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Masten, Einstiegsschächten und Straßenverteilerkästen;','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen sowie allen anderen nicht aktiven etzbestandteilen;\'\'\'\'\'','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, \'\'\'\'\'Türmen und anderen Trägerstrukturen, Leerrohren, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('b','i','l',2,1,1,'094','094','094','094','de','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich der Entbündelung des Zugangs zur Teilnehmeranschlussleitung mit doppeladrigem Metallkabel, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. \'\'\'\'\'Wird bei \'\'\'\'\'einem Betreiber \'\'\'\'\'festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß \'\'\'\'\'Artikel \'\'\'\'\'14 \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. Obliegen einem Betreiber Verpflichtungen nach Artikel 12 hinsichtlich <s>der Entbündelung </s>des Zugangs zur \'\'\'\'\'Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss an einem bestimmten Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('b','i','l',2,1,1,'1221e','1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('b','i','l',2,1,1,'095','095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie <s>geändert werden, </s>werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('b','i','l',2,1,1,'1221a','1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden;','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\'','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt \'\'\'\'\'werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;\'\'\'\'\''),('b','i','l',2,1,1,'1212a','1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('b','i','l',2,1,1,'1221d','1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs;','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;\'\'\'\'\'','d) Notwendigkeit zur langfristigen Sicherung des \'\'\'\'\'Wettbewerbs, auch durch wirtschaftlich effizienten Wettbewerb im Bereich Infrastruktur;\'\'\'\'\''),('b','i','l',2,1,1,'1212g','1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('b','i','l',0,1,1,'12','12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('b','i','l',2,1,1,'1213','1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('b','i','l',2,1,1,'1211','1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('b','i','l',2,1,1,'1212b','1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('b','i','l',2,1,1,'1212','1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\'','Betreibern darf unter anderem Folgendes auferlegt werden:'),('b','i','l',2,1,1,'091','091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, Beschränkungen des Zugangs zu Diensten und Anwendungen, Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- und \'\'\'\'\'utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, Bereitstellungs- und Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('b','i','l',2,1,1,'1212h','1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('b','i','l',2,1,1,'1212e','1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('b','i','l',0,1,1,'09','09','09','09','de','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung'),('b','i','l',2,1,1,'1212c','1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('b','i','l',0,2,4,'33','33','33','33','de','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener'),('b','i','l',0,2,4,'21','21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('b','i','l',2,2,4,'2231','223','2231','223','de','3. Um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen in Bezug auf die von den nationalen Regulierungsbehörden festzusetzenden Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','3. \'\'\'\'\'Die nationalen Regulierungsbehörden können Leitlinien für Mindestanforderungen an die Dienstqualität erlassen und gegebenenfalls andere Maßnahmen ergreifen, um \'\'\'\'\'eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und sicherzustellen, dass \'\'\'\'\'die \'\'\'\'\'Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei \'\'\'\'\'der \'\'\'\'\'Nutzung \'\'\'\'\'von \'\'\'\'\'Anwendungen und Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien und Maßnahmen berücksichtigen gebührend \'\'\'\'\'die <s>eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden </s>gemäß <s>dem in </s>Artikel \'\'\'\'\'17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen Normen.\'\'\'\'\'','3. Um eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu verhindern, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass \'\'\'\'\'die <s>von den </s>nationalen Regulierungsbehörden \'\'\'\'\'in der Lage sind, \'\'\'\'\'Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, \'\'\'\'\'festzulegen.\'\'\'\'\''),('b','i','l',2,2,4,'206','206',NULL,NULL,'de','6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>','<s>6. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise über ihre Pflichten bezüglich der Einhaltung der Urheberrechte und verwandten Schutzrechte aufgeklärt werden. Unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr gehört dazu auch die Pflicht, die Teilnehmer über die häufigsten Verstöße und deren rechtliche Folgen aufzuklären.</s>'),('b','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','de','','','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('b','i','l',2,2,4,'2021h','2021h','2021h','2021h','de','h) Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann.','h) \'\'\'\'\'die Art von \'\'\'\'\'Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen \'\'\'\'\'kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.\'\'\'\'\'','h) <s>Maßnahmen, </s>die \'\'\'\'\'Arten \'\'\'\'\'von \'\'\'\'\'Maßnahmen, mit denen das Unternehmen auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren \'\'\'\'\'kann.'),('b','i','l',2,2,4,'332@A',NULL,'332@A','332@A','de','','\'\'\'\'\'2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\'','\'\'\'\'\'3. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus können die nationalen Regulierungsbehörden und andere zuständige Behörden die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind, fördern. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4 Buchstabe a und Artikel 20 Absatz 1 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.\'\'\'\'\''),('b','i','l',1,2,4,'33:25','33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität (ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'geeignete Konsultationsmechanismen \'\'\'\'\'einrichten. \'\'\'\'\'Solche Mechanismen könnten \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. \'\'\'\'\'Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität <s>(ABl. L 91 vom 7.4.1999, S. 10. Zuletzt geändert durch die Verordnung (EG) Nr. 1882/2003 des Europäischen Parlaments und des Rates (ABl. L 284 vom 31.10.2003, S. 1).) </s>und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','\'\'\'\'\'(39) \'\'\'\'\'Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten einen geeigneten Konsultationsmechanismus einrichten. Ein solcher Mechanismus könnte die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. \'\'\'\'\'Ferner könnte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die \'\'\'\'\'zu \'\'\'\'\'diesem Zweck eingeführten Verfahren sollten aber nicht \'\'\'\'\'zu \'\'\'\'\'einer systematischen Überwachung \'\'\'\'\'der \'\'\'\'\'Internetnutzung führen.\'\'\'\'\''),('b','i','l',2,2,4,'2141e',NULL,'2141e','2141e','de','','\'\'\'\'\'e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.\'\'\'\'\'','\'\'\'\'\'d) behinderte Teilnehmer regelmäßig über Einzelheiten von für sie bestimmten Produkten und Diensten zu unterrichten.\'\'\'\'\''),('b','i','l',2,2,4,'214@A1',NULL,'214@A1','214@A1','de','','\'\'\'\'\'4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\'','\'\'\'\'\'4. Die Mitgliedstaaten können verlangen, dass die in Absatz 3 genannten Unternehmen erforderlichenfalls Informationen von öffentlichem Interesse kostenlos an bestehende und neue Teilnehmer weitergeben. Die betreffenden Informationen werden in einem solchen Fall von den zuständigen öffentlichen Behörden in einem standardisierten Format geliefert und erstrecken sich unter anderem auf folgende Themen:\'\'\'\'\''),('b','i','l',2,2,4,'2812','2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist.','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\'','\'\'\'\'\'2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt \'\'\'\'\'ist, und dass die zuständigen Behörden ferner verlangen können, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten.\'\'\'\'\''),('b','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\'',''),('b','i','l',2,2,4,'2022','2022','2022','2022','de','Die Mitgliedstaaten können diese Verpflichtungen auf weitere Endnutzer ausdehnen.','\'\'\'\'\'Der Vertrag enthält auch die von den zuständigen öffentlichen Behörden bereitgestellten Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\'','Die Mitgliedstaaten können \'\'\'\'\'ferner verlangen, dass der Vertrag auch die von den zuständigen öffentlichen Behörden gegebenenfalls zu diesem Zweck bereitgestellten Informationen nach Artikel 21 Absatz 4 Buchstabe a über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten enthält, die für den angebotenen Dienst von Bedeutung sind.\'\'\'\'\''),('b','i','l',2,2,4,'334','334','334',NULL,'de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\'','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','l',2,2,4,'2811','2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\'','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('b','i','l',2,2,4,'2021d','2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können;','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;\'\'\'\'\'','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, einschließlich der Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden \'\'\'\'\'können, der angebotenen Zahlungsmodalitäten und der durch die Zahlungsmodalität bedingten Kostenunterschiede;\'\'\'\'\''),('b','i','l',2,2,4,'2021b3',NULL,'2021b3','2021b3','de','','\'\'\'\'\'- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,\'\'\'\'\'','\'\'\'\'\'- angebotenes Mindestniveau der Dienstqualität, einschließlich der Frist bis zum erstmaligen Anschluss sowie gegebenenfalls anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;\'\'\'\'\''),('b','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\'',''),('b','i','l',0,2,4,'20','20','20','20','de','Artikel 20 − Verträge','Artikel 20 − Verträge','Artikel 20 − Verträge'),('b','i','l',2,2,4,'214@A2',NULL,'214@A2',NULL,'de','','\'\'\'\'\'Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.\'\'\'\'\'',''),('b','i','l',2,2,4,'201','201',NULL,NULL,'de','1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>','<s>1. Dieser Artikel gilt unbeschadet der gemeinschaftlichen Verbraucherschutzvorschriften, insbesondere der Richtlinien 93/13/EG und 97/7/EG, und der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften.</s>'),('b','i','l',2,2,4,'2141d',NULL,'2141d','2141d','de','','\'\'\'\'\'d) die Teilnehmer über ihr Recht auf Aufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu informieren, und\'\'\'\'\'','\'\'\'\'\'c) gemäß Artikel 12 der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) die Teilnehmer über ihr Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer personenbezogenen Daten in ein Teilnehmerverzeichnis und über die Art der betreffenden Daten zu unterrichten und\'\'\'\'\''),('b','i','l',2,2,4,'343','343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('b','i','l',2,2,4,'2021a','2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;'),('b','i','l',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','de','','\'\'\'\'\'(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.\'\'\'\'\'','\'\'\'\'\'(20) Um im Zusammenhang mit der Nutzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die Nutzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen könnten unter anderem Informationen von allgemeinem Interesse über Verstöße gegen das Urheberrecht, andere Formen der unrechtmäßigen Nutzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die beispielsweise durch die Weitergabe personenbezogener Informationen in bestimmten Situationen gefährdet sein kann, sowie die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in Artikel 33 Absatz 3 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese standardisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Diese Informationen sollten auch in die Verträge aufgenommen werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('b','i','l',2,2,4,'342','342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('b','i','l',2,2,4,'207','207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen. \'\'\'\'\'Den Teilnehmern \'\'\'\'\'werden \'\'\'\'\'diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, \'\'\'\'\'angezeigt; \'\'\'\'\'gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen, \'\'\'\'\'wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('b','i','l',2,2,4,'3312','3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, der sicherstellt, dass in ihrem Entscheidungsprozess die Interessen der Verbraucher im Bereich der elektronischen Kommunikation gebührend berücksichtigt werden.','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'Konsultationsmechanismen \'\'\'\'\'einrichten, \'\'\'\'\'die sicherstellen, \'\'\'\'\'dass in ihrem Entscheidungsprozess \'\'\'\'\'Fragen, \'\'\'\'\'die \'\'\'\'\'die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, \'\'\'\'\'gebührend berücksichtigt werden.','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden einen Konsultationsmechanismus einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die Interessen der Verbraucher \'\'\'\'\'bei \'\'\'\'\'der elektronischen Kommunikation gebührend berücksichtigt werden.'),('b','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'de','','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\'',''),('b','i','l',2,2,4,'2141c',NULL,'2141c','2141c','de','','\'\'\'\'\'c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,\'\'\'\'\'','\'\'\'\'\'b) die Teilnehmer über jede Änderung der Verkehrsabwicklungsstrategien des Anbieters zu unterrichten;\'\'\'\'\''),('b','i','l',2,2,4,'3311','3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten Nutzern), Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern, Verbrauchern, \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern und Verbrauchern (insbesondere auch von behinderten \'\'\'\'\'Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('b','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'de','','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021b4',NULL,'2021b4','2021b4','de','','\'\'\'\'\'- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,\'\'\'\'\'','\'\'\'\'\'- die Arten der angebotenen Wartungsdienste und der verfügbaren Kundendienste sowie die Mittel zur Kontaktaufnahme mit diesen Diensten;\'\'\'\'\''),('b','i','l',2,2,4,'203','203',NULL,NULL,'de','3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>','<s>3. Die in Absatz 2 genannten Angaben sind auch in Verträgen aufzuführen, die zwischen Verbrauchern und anderen Anbietern elektronischer Kommunikationsdienste als denen, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, geschlossen werden. Die Mitgliedstaaten können diese Verpflichtung auf weitere Endnutzer ausdehnen.</s>'),('b','i','l',2,2,4,'221','221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste sowie über einen vergleichbaren Zugang für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'und \'\'\'\'\'über \'\'\'\'\'Maßnahmen zur Sicherstellung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste sowie über \'\'\'\'\'die zur Gewährleistung eines \'\'\'\'\'vergleichbaren \'\'\'\'\'Zugangs \'\'\'\'\'für behinderte \'\'\'\'\'Endnutzer getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('b','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'de','','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021e','2021e','2021e','2021e','de','e) die Vertragslaufzeit, die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich direkter Kosten einer Übertragung von Rufnummern oder anderen Kennungen;','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung \'\'\'\'\'einschließlich\'\'\'\'\'','e) die \'\'\'\'\'Vertragslaufzeit und \'\'\'\'\'die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses einschließlich\'\'\'\'\''),('b','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'de','','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\'',''),('b','i','l',2,2,4,'211','211',NULL,NULL,'de','1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>','<s>1. Die Mitgliedstaaten sorgen dafür, dass den Endnutzern und Verbrauchern gemäß den Bestimmungen von Anhang II transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife sowie über Standardbedingungen für den Zugang zu den in Artikel 4, 5, 6 und 7 festgelegten Diensten und deren Nutzung zugänglich sind.</s>'),('b','i','l',2,2,4,'2141','214','2141','2141','de','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste bereitstellen, dazu verpflichten können, zum Zeitpunkt und am Ort des Erwerbs die für Verbraucher geltenden Tarife anzugeben, um sicherzustellen, dass die Verbraucher vollständig über die Preisgestaltung informiert werden.','4. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder öffentlich zugängliche \'\'\'\'\'elektronische Kommunikationsdienste bereitstellen, \'\'\'\'\'unter anderem \'\'\'\'\'dazu verpflichten \'\'\'\'\'können,\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden <s>die </s>Unternehmen, die elektronische Kommunikationsdienste bereitstellen, <s>dazu </s>verpflichten können, \'\'\'\'\'unter anderem\'\'\'\'\''),('b','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','de','b) angebotene Dienste und angebotene Dienstqualität sowie die Frist bis zum Erstanschluss;','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt \'\'\'\'\'und \'\'\'\'\'Angaben \'\'\'\'\'zum \'\'\'\'\'Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\'','b) <s>angebotene Dienste und angebotene Dienstqualität sowie </s>die \'\'\'\'\'angebotenen Dienste, darunter insbesondere\'\'\'\'\''),('b','i','l',2,2,4,'204','204',NULL,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>','\'\'\'\'\'2. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob <s>der </s>Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Kunden vor Vertragsschluss <s>und danach regelmäßig </s>in klarer Weise \'\'\'\'\'über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet \'\'\'\'\'werden, \'\'\'\'\'ebenso wie bei jeder Änderung in Bezug auf den \'\'\'\'\'Zugang zu \'\'\'\'\'Notrufdiensten.\'\'\'\'\''),('b','i','l',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'de','','\'\'\'\'\'(14d) Da uneinheitliche Abhilfemaßnahmen die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden erlassenen Leitlinien oder sonstigen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021','2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder öffentlich zugängliche Telefondienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist mindestens Folgendes aufzuführen:','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies wünschen, \'\'\'\'\'bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher \'\'\'\'\'und andere Endnutzer, die dies verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist \'\'\'\'\'in klarer, umfassender und leicht zugänglicher Form \'\'\'\'\'mindestens Folgendes aufzuführen:'),('b','i','l',1,2,4,'20:14','20:14','20:14','20:14','de','(14) Ein wettbewerbsorientierter Markt sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird.','(14) \'\'\'\'\'Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. \'\'\'\'\'Ein wettbewerbsorientierter Markt \'\'\'\'\'mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, \'\'\'\'\'sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. \'\'\'\'\'Im Rahmen dieser Informationen \'\'\'\'\'sollten \'\'\'\'\'nach Wahl des Anbieters entweder \'\'\'\'\'die \'\'\'\'\'Art der betreffenden Inhalte, Anwendungen oder Dienste oder \'\'\'\'\'die \'\'\'\'\'Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und \'\'\'\'\'der \'\'\'\'\'Art \'\'\'\'\'der \'\'\'\'\'Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung \'\'\'\'\'der Nutzer \'\'\'\'\'gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.\'\'\'\'\'','\'\'\'\'\'(22) \'\'\'\'\'Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer <s>auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. Bei \'\'\'\'\'einem Mangel an wirksamem \'\'\'\'\'Wettbewerb sollten die nationalen Regulierungsbehörden die ihnen gemäß der Richtlinie 2002/19/EG \'\'\'\'\'(Zugangsrichtlinie) \'\'\'\'\'zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht \'\'\'\'\'unangemessen \'\'\'\'\'beschränkt wird.'),('b','i','l',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','de','','\'\'\'\'\'(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von etzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Richtlinie 2002/22/EG berührt nicht die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr), die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter enthält. Die Richtlinie 2002/22/EG verpflichtet die Anbieter nicht, die durch ihre etze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen oder strafrechtliche Verfolgung gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Strafverfolgungsbehörden.\'\'\'\'\'','\'\'\'\'\'(23) Solange im Gemeinschaftsrecht einschlägige Vorschriften fehlen, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der Mitgliedstaaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der Mitgliedstaaten und nicht der Anbieter von elektronischen Kommunikationsnetzen oder - diensten, nach ordnungsgemäßen Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig oder schädlich sind. Die Rahmenrichtlinie und die anderen Einzelrichtlinien berühren nicht die Richtlinie 2000/31/EG des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt (Richtlinie über den elektronischen Geschäftsverkehr) (ABl. L 178 vom 17.7.2000, S. 1.), die unter anderem eine Vorschrift über die \"reine Durchleitung\" durch Vermittler gemäß der Definition in jener Richtlinie enthält.\'\'\'\'\''),('b','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'de','','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\'',''),('b','i','l',2,2,4,'3411','3411','3411','341','de','1. Die Mitgliedstaaten sorgen dafür, dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige Streitbeilegung ermöglichen, und können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten sorgen dafür, dass \'\'\'\'\'von unabhängigen Einrichtungen \'\'\'\'\'transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung \'\'\'\'\'gestellt werden. Diese \'\'\'\'\'Verfahren \'\'\'\'\'ermöglichen \'\'\'\'\'eine gerechte und zügige Streitbeilegung <s>ermöglichen, </s>und \'\'\'\'\'tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen und/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze \'\'\'\'\'und/oder \'\'\'\'\'Dienste zur Verfügung stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese Verfahren eine gerechte und zügige \'\'\'\'\'Beilegung von Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('b','i','l',2,2,4,'2021b6',NULL,'2021b6','2021b6','de','','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;\'\'\'\'\'','\'\'\'\'\'- alle vom Anbieter auferlegten Beschränkungen für die Nutzung der von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('b','i','l',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'de','','\'\'\'\'\'(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der utzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Rechtsrahmen für elektronische Kommunikationsnetze und - dienste bildenden Richtlinien zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten auch die Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\'',''),('b','i','l',2,2,4,'222','222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, vergleichbaren und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich möglicher Mechanismen für den Qualitätsnachweis \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer, einschließlich behinderter Nutzer, \'\'\'\'\'Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, verlässlichen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben \'\'\'\'\'einschließlich etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die Endnutzer Zugang zu umfassenden, \'\'\'\'\'vergleichbaren, zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('b','i','l',2,2,4,'333','333',NULL,NULL,'de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('b','i','l',0,2,4,'28','28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten'),('b','i','l',2,2,4,'2021f','2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige \'\'\'\'\'Entschädigungs- \'\'\'\'\'und <s>die </s>Erstattungsregelungen \'\'\'\'\'bei \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('b','i','l',2,2,4,'2811a','2811a',NULL,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('b','i','l',2,2,4,'2021b5',NULL,'2021b5',NULL,'de','','\'\'\'\'\'- die Frist bis zum Erstanschluss und\'\'\'\'\'',''),('b','i','l',2,2,4,'2141b',NULL,'2141b',NULL,'de','','\'\'\'\'\'b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,\'\'\'\'\'',''),('b','i','l',2,2,4,'2811b','2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, \'\'\'\'\'unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen \'\'\'\'\'alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen \'\'\'\'\'Rufnummernplänen \'\'\'\'\'der Mitgliedstaaten, der Nummern aus dem \'\'\'\'\'ETNS \'\'\'\'\'sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('b','i','l',2,2,4,'2232',NULL,'2232',NULL,'de','','\'\'\'\'\'Kommt die Kommission nach Prüfung dieser Leitlinien und Maßnahmen und der Konsultation des [xxx] zu dem Schluss, dass dadurch Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.\'\'\'\'\'',''),('b','i','l',2,2,4,'2142',NULL,'2142','2142','de','','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\'','\'\'\'\'\'Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungsbehörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.\'\'\'\'\''),('b','i','l',2,2,4,'215','215',NULL,NULL,'de','5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>','<s>5. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die elektronische Kommunikationsdienste oder -netze bereitstellen, dazu verpflichten können, den Verbrauchern sämtliche gemäß Artikel 20 Absatz 5 erforderlichen Informationen in klarer, verständlicher und leicht zugänglicher Form zur Verfügung zu stellen.</s>'),('b','i','l',2,2,4,'2021c','2021c','2021c','2021c','de','c) die Arten der angebotenen Wartungsdienste;','c) die \'\'\'\'\'Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\'','c) \'\'\'\'\'wenn eine Verpflichtung nach Artikel 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;\'\'\'\'\''),('b','i','l',2,2,4,'2021g','2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('b','i','l',2,2,4,'2021e1',NULL,'2021e1','2021e1','de','','\'\'\'\'\'- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und\'\'\'\'\'','\'\'\'\'\'- der Entgelte für die Übertragbarkeit von Nummern und anderen Teilnehmerkennungen;\'\'\'\'\''),('b','i','l',2,2,4,'205','205',NULL,NULL,'de','5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>','<s>5. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen oder elektronische Kommunikationsnetze betreiben, vor Vertragsabschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, ob der Anbieter ihren Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt.</s>'),('b','i','l',0,2,4,'22','22','22','22','de','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität'),('b','i','l',2,2,4,'212','212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die öffentliche elektronische Kommunikationsnetze oder -dienste bereitstellen, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife für den Zugang zu den von ihnen für Verbraucher bereitgestellten Diensten und deren Nutzung veröffentlichen. Solche Informationen sind in leicht zugänglicher Form zu veröffentlichen.','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die \'\'\'\'\'den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'transparente, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und \'\'\'\'\'Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen \'\'\'\'\'für den Zugang zu den von ihnen für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'gemäß Anhang II \'\'\'\'\'veröffentlichen. Solche Informationen sind in \'\'\'\'\'klarer, umfassender und \'\'\'\'\'leicht zugänglicher Form zu \'\'\'\'\'veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die öffentliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und Tarife \'\'\'\'\'sowie über Standardbedingungen \'\'\'\'\'für den Zugang zu den <s>von ihnen </s>für \'\'\'\'\'Endnutzer und \'\'\'\'\'Verbraucher bereitgestellten Diensten und deren Nutzung \'\'\'\'\'zu \'\'\'\'\'veröffentlichen. \'\'\'\'\'Die nationalen Regulierungsbehörden können hinsichtlich der Form, \'\'\'\'\'in \'\'\'\'\'der diese Informationen veröffentlicht werden, weitere Anforderungen festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher \'\'\'\'\'zu \'\'\'\'\'gewährleisten.\'\'\'\'\''),('b','i','l',2,2,4,'344','344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('b','i','l',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','de','','\'\'\'\'\'b) die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\'','\'\'\'\'\'b) Mittel des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('b','i','l',2,2,4,'3412','3412','3412',NULL,'de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten \'\'\'\'\'Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, \'\'\'\'\'der Kommission und \'\'\'\'\'den Behörden \'\'\'\'\'die einschlägigen Informationen zu statistischen Zwecken übermitteln.','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen der Kommission und der Behörde die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('b','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'de','','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\'',''),('b','i','l',2,2,4,'2822','2822','2822',NULL,'de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('b','i','l',2,2,4,'2141a',NULL,'2141a','2141a','de','','\'\'\'\'\'a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen vor Herstellung der Verbindung bereitgestellt werden,\'\'\'\'\'','\'\'\'\'\'a) bei Nummern oder Diensten, für die eine besondere Preisgestaltung gilt, den Teilnehmern die dafür geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden;\'\'\'\'\''),('b','i','l',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','de','','\'\'\'\'\'a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie\'\'\'\'\'','\'\'\'\'\'a) die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre rechtlichen Folgen sowie\'\'\'\'\''),('b','i','l',2,2,4,'332','332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('b','i','l',2,2,4,'213','213','213','213','de','3. Die nationalen Regulierungsbehörden fördern die Bereitstellung von Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken bereitstellen, falls diese sonst auf dem Markt nicht zur Verfügung stehen. Dritten wird das Recht eingeräumt, die Tarife, die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'vergleichbarer \'\'\'\'\'Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung von \'\'\'\'\'vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn \'\'\'\'\'diese <s>sonst </s>auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher <s>interaktiven </s>Führer oder <s>ähnlicher </s>Techniken kostenlos zu nutzen.'),('b','i','l',2,2,4,'2021e2',NULL,'2021e2','2021e2','de','','\'\'\'\'\'- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;\'\'\'\'\'','\'\'\'\'\'- der bei Beendigung des Vertragsverhältnisses fälligen Entgelte einschließlich einer Kostenanlastung für Endeinrichtungen;\'\'\'\'\''),('b','i','l',2,2,4,'2821','2821','2821',NULL,'de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission <s>nach Konsultation der Behörde </s>technische Durchführungsmaßnahmen treffen. Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen.\'\'\'\'\'','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission nach Konsultation der Behörde technische Durchführungsmaßnahmen treffen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','l',0,2,4,'34','34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung'),('b','i','l',2,2,4,'2021b2',NULL,'2021b2','2021b2','de','','\'\'\'\'\'- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,\'\'\'\'\'','\'\'\'\'\'- Informationen über die Verkehrsabwicklungsstrategien des Anbieters;\'\'\'\'\''),('b','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\'',''),('b','i','l',2,2,4,'216','216',NULL,NULL,'de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','l',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','de','','\'\'\'\'\'d) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;\'\'\'\'\'','\'\'\'\'\'e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen.\'\'\'\'\''),('b','i','l',2,1,3,'0941','0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die <s>der </s>elektronischen \'\'\'\'\'Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen. \'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'diskriminierungsfreie \'\'\'\'\'Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die <s>der elektronischen Kommunikation offenstehen. Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen </s>für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'gemäß ihrem nationalen Frequenzbereichsnutzungsplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','i','l',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','de','','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie gegebenenfalls Abhilfemaßnahmen über mehrere Marktüberprüfungen aufrechterhalten;\'\'\'\'\'','\'\'\'\'\'a) die Vorhersehbarkeit der Regulierung fördern;\'\'\'\'\''),('b','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','de','','','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'de','a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','a) zur <s>Harmonisierung der </s>Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','<s>a) zur Harmonisierung der Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('b','i','l',2,1,3,'084@A',NULL,'084@A','084@A','de','','\'\'\'\'\'4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.:\'\'\'\'\'','\'\'\'\'\'5. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Ziele objektive, transparente, nichtdiskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie unter anderem\'\'\'\'\''),('b','i','l',2,1,3,'0931','0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9 c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von Funknetzen und Technologien für drahtlosen Netzzugang in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten offenstehen.','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel \'\'\'\'\'9c \'\'\'\'\'erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von <s>Funknetzen und Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\'','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9 c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('b','i','l',2,1,3,'0841b','084b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('b','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;','b) zur Harmonisierung der mit diesen Rechten verknüpften \'\'\'\'\'Bedingungen;\'\'\'\'\'','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen sowie der Bedingungen, Verfahren, Beschränkungen, Aufhebungen und Übergangsregelungen für die entsprechenden Übertragungen oder Vermietungen;</s>'),('b','i','l',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','de','','\'\'\'\'\'c) den Wettbewerb zum utzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;\'\'\'\'\'','\'\'\'\'\'c) den Wettbewerb zum Nutzen der Verbraucher schützen und gegebenenfalls den infrastrukturbasierten Wettbewerb fördern;\'\'\'\'\''),('b','i','l',2,1,3,'082','082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('b','i','l',2,1,3,'083b','083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('b','i','l',2,1,3,'0841','084','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('b','i','l',2,1,3,'0841d','084d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('b','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze \'\'\'\'\'der Artikel 8b, 9, 9a und 9b \'\'\'\'\'kann die Kommission geeignete \'\'\'\'\'technische \'\'\'\'\'Durchführungsmaßnahmen ergreifen','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze dieses Artikels kann die Kommission geeignete Durchführungsmaßnahmen ergreifen</s>'),('b','i','l',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'de','d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.','d) zur Festlegung <s>einer Ausnahme von dem Grundsatz </s>der \'\'\'\'\'Funkfrequenzbänder, für \'\'\'\'\'die der \'\'\'\'\'Grundsatz \'\'\'\'\'der \'\'\'\'\'Dienstund Technologieneutralität gelten soll.\'\'\'\'\'','<s>d) zur Festlegung einer Ausnahme von dem Grundsatz der Dienst- und Technologieneutralität und zur Harmonisierung von Art und Umfang solcher Ausnahmen im Einklang mit Artikel 9 Absätze 3 und 4, abgesehen von denen, die der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien dienen.</s>'),('b','i','l',2,1,3,'0812','0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung \'\'\'\'\'möglichst \'\'\'\'\'technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('b','i','l',2,1,3,'084@Af',NULL,'084@Af','084@Af','de','','\'\'\'\'\'e) ordnungspolitische Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\'','\'\'\'\'\'f) regulatorische ex-ante-Verpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald es ihn gibt.\'\'\'\'\''),('b','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('b','i','l',2,1,3,'0841g','084g','0841g',NULL,'de','g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.','g) <s>und </s>dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen \'\'\'\'\'und/oder \'\'\'\'\'Dienste zu \'\'\'\'\'benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.\'\'\'\'\'','<s>g) und dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und Dienste zu benutzen.</s>'),('b','i','l',2,1,3,'0932c','0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt, oder','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, <s>wenn die Nutzung einer Allgemeingenehmigung unterliegt, </s>oder','\'\'\'\'\'d) \'\'\'\'\'Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('b','i','l',2,1,3,'095','095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig sind.','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen \'\'\'\'\'und Maßnahmen \'\'\'\'\'notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\'','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen notwendig \'\'\'\'\'sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'de','','\'\'\'\'\'-a) zur Anwendung des nach Artikel 8b Absatz 4 aufgestellten Aktionsprogramms „Frequenzspektrum“;\'\'\'\'\'',''),('b','i','l',2,1,3,'0942b',NULL,NULL,'0942b','de','','','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('b','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','de','','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\'','\'\'\'\'\'e) Sicherstellung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','i','l',2,1,3,'0943','0943','0943','0943','de','Eine Beschränkung, die in einem bestimmten Frequenzband die Bereitstellung aller anderen Dienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine \'\'\'\'\'Maßnahme, \'\'\'\'\'die in einem bestimmten Frequenzband die Bereitstellung aller anderen \'\'\'\'\'elektronischen Kommunikationsdienste \'\'\'\'\'untersagt, ist nur zulässig, wenn \'\'\'\'\'sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen \'\'\'\'\'von \'\'\'\'\'allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('b','i','l',2,1,3,'083a','083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('b','i','l',2,1,3,'0813','0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('b','i','l',2,1,3,'0962',NULL,NULL,'0962','de','','','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.\'\'\'\'\''),('b','i','l',2,1,3,'091','091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel 8. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen.','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die internationalen Vereinbarungen ein und können öffentliche Belange berücksichtigen.\'\'\'\'\'','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit Artikel \'\'\'\'\'8, wobei sie gebührend berücksichtigen, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. \'\'\'\'\'Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien \'\'\'\'\'beruhen. Sie halten dabei die einschlägigen internationalen Übereinkünfte ein und können öffentliche Belange berücksichtigen.\'\'\'\'\''),('b','i','l',2,1,3,'082b','082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von Inhalten;','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von \'\'\'\'\'und beim Zugang zu Inhalten und Diensten in allen etzen;\'\'\'\'\'','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('b','i','l',2,1,3,'0841a','084a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('b','i','l',2,1,3,'083c','083c',NULL,NULL,'de','c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>','<s>c) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;</s>'),('b','i','l',2,1,3,'0942','0942','0942','0942','de','Beschränkungen, aufgrund deren Dienste in bestimmten Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel im Einklang mit dem Gemeinschaftsrecht dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften.','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel \'\'\'\'\'entsprechend den \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'erlassenen nationalen Rechtsvorschriften \'\'\'\'\'dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung \'\'\'\'\'kultur- und medienpolitischer Ziele, wie z. B. \'\'\'\'\'der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der \'\'\'\'\'Medien.\'\'\'\'\'','\'\'\'\'\'Maßnahmen, \'\'\'\'\'aufgrund deren \'\'\'\'\'elektronische Kommunikationsdienste \'\'\'\'\'in \'\'\'\'\'bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden \'\'\'\'\'Frequenzbändern \'\'\'\'\'bereit- zustellen \'\'\'\'\'sind, müssen dadurch gerechtfertigt sein, dass sie einem <s>im allgemeinen Interesse liegenden </s>Ziel \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'dienen, \'\'\'\'\'das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, wie unter anderem\'\'\'\'\''),('b','i','l',2,1,3,'0932b','0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) <s>zum </s>Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('b','i','l',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','de','','\'\'\'\'\'d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern, einschließlich einer Förderung gemeinsamer Investitionen und der Gewährleistung einer angemessenen Risikoteilung zwischen den Investoren und denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','\'\'\'\'\'d) effiziente Investitionen und Innovationen im Bereich neuer und verbesserter Infrastrukturen, auch unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('b','i','l',2,1,3,'0841c','084c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('b','i','l',2,1,3,'092','092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz im Einklang mit der Entscheidung 2002/676/EG (Frequenzentscheidung) zu gewährleisten.','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie \'\'\'\'\'im Einklang mit \'\'\'\'\'den Artikeln 8b und 9c dieser Richtlinie und mit \'\'\'\'\'der Entscheidung 2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\'','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz \'\'\'\'\'zu gewährleisten und um Vorteile für die Verbraucher, wie etwa größenbedingte Kostenvorteile und Interoperabilität der Dienste, zu erzielen. Dabei handeln sie \'\'\'\'\'im Einklang mit der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG \'\'\'\'\'(Frequenzentscheidung).\'\'\'\'\''),('b','i','l',2,1,3,'083d','083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('b','i','l',2,1,3,'0932d','0932d','0932d','0932d','de','d) zur Berücksichtigung einer Beschränkung im Einklang mit Absatz 4.','d) zur \'\'\'\'\'Erreichung eines Ziels von allgemeinem Interesse \'\'\'\'\'im Einklang mit Absatz 4.','\'\'\'\'\'f) Gewährleistung der Verwirklichung eines Ziels von allgemeinem Interesse gemäß \'\'\'\'\'Absatz 4.'),('b','i','l',2,1,3,'0942c',NULL,NULL,'0942c','de','','','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('b','i','l',2,1,3,'0841e','084e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('b','i','l',2,1,3,'082a','082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\'','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('b','i','l',2,1,3,'0932','0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang vorsehen, wenn dies aus folgenden Gründen erforderlich ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von <s>Funknetzen oder Technologien </s>für \'\'\'\'\'elektronische Kommunikationsdienste eingesetzten Technologien \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen \'\'\'\'\'erforderlich ist: den \'\'\'\'\'erforderlich ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen für die Nutzung bestimmter Arten von Funknetzen oder Technologien für drahtlosen Netzzugang \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('b','i','l',2,1,3,'097',NULL,NULL,'097','de','','','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.\'\'\'\'\''),('b','i','l',2,1,3,'082c','082c','082c',NULL,'de','c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;','c) effiziente \'\'\'\'\'marktorientierte \'\'\'\'\'Infrastrukturinvestitionen fördern \'\'\'\'\'und erleichtern \'\'\'\'\'und die Innovation unterstützen;','<s>c) effiziente Infrastrukturinvestitionen fördern und die Innovation unterstützen;</s>'),('b','i','l',2,1,3,'0932a','0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen,','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer Störungen,','a) <s>zur </s>Vermeidung funktechnischer Störungen,'),('b','i','l',0,1,3,'08','08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('b','i','l',0,1,3,'09@C','09@C','09@C',NULL,'de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('b','i','l',2,1,3,'0942d',NULL,NULL,'0942d','de','','','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('b','i','l',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'de','','\'\'\'\'\'ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.\'\'\'\'\'',''),('b','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'de','c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>','<s>c) zur Harmonisierung der Maßnahmen, mit denen ein lauterer Wettbewerb bei der Übertragung individueller Rechte gewährleistet werden soll;</s>'),('b','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'de','Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.','Diese \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie durch Ergänzung <s>geändert werden, </s>werden nach dem <s>Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das </s>in Artikel 22 Absatz \'\'\'\'\'3 genannten Regelungsverfahren \'\'\'\'\'mit \'\'\'\'\'Kontrolle erlassen.\'\'\'\'\'','<s>Diese Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie durch Ergänzung geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 22 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 22 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Durchführung der Bestimmungen dieses Absatzes kann die Kommission im Einklang mit Artikel 10 der Verordnung [(EG) Nr. …] von der Behörde unterstützt werden.</s>'),('b','i','l',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','de','','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\'','\'\'\'\'\'b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;\'\'\'\'\''),('b','i','l',2,1,3,'083','083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('b','i','l',2,1,3,'082d','082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('b','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','de','','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\'','\'\'\'\'\'c) Gewährleistung der technischen Dienstqualität,\'\'\'\'\''),('b','i','l',2,1,3,'0961','096','096','0961','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen nach dem 31. Dezember 2009.','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen \'\'\'\'\'ab \'\'\'\'\'dem \'\'\'\'\'... (Datum der Umsetzung dieser Richtlinie.).\'\'\'\'\'','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die \'\'\'\'\'nach dem \'\'\'\'\'...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.\'\'\'\'\''),('b','i','l',2,1,3,'0811','0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('b','i','l',2,1,3,'0942a',NULL,NULL,'0942a','de','','','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('b','i','l',2,1,3,'0841f','084f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('b','i','l',0,1,3,'09','09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('b','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen \'\'\'\'\'des \'\'\'\'\'Zugangs zu Diensten \'\'\'\'\'und \'\'\'\'\'Anwendungen sowie von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('b','i','l',3,1,2,'A1A','A1A',NULL,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('b','i','l',2,2,5,'022','022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('b','i','l',2,2,5,'022h','022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','\'\'\'\'\'g) “elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('b','i','l',2,2,5,'066@A',NULL,'066@A','066@A','de','','\'\'\'\'\'6a. Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie können Verkehrsdaten im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für etz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) durchzuführen in Bezug auf einen öffentlichen Dienst für elektronische Kommunikation, ein öffentliches oder privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder damit zusammenhängende Endgeräte und Geräte für elektronische Kommunikation, sofern nicht das Interesse oder die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung muss auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt bleiben.\'\'\'\'\'','\'\'\'\'\'7. Verkehrsdaten können im strikt notwendigen Ausmaß verarbeitet werden, um die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) Nr. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) zu gewährleisten.\'\'\'\'\''),('b','i','l',2,2,5,'04411','0441','04411',NULL,'de','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.','4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen \'\'\'\'\'1 bis 3b \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation \'\'\'\'\'des \'\'\'\'\'Europäischen \'\'\'\'\'Datenschutzbeauftragten, \'\'\'\'\'der \'\'\'\'\'relevanten Interessengruppen \'\'\'\'\'und \'\'\'\'\'von ENISA \'\'\'\'\'technische Durchführungsmaßnahmen in Bezug auf die \'\'\'\'\'in Absatz 1a beschriebenen Maßnahmen und die \'\'\'\'\'Umstände, Form und Verfahren der in \'\'\'\'\'den Absätzen 3a und 3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\'','<s>4. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1, 2 und 3 vorgesehenen Maßnahmen kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) und des Europäischen Datenschutzbeauftragten technische Durchführungsmaßnahmen in Bezug auf die Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen treffen.</s>'),('b','i','l',2,2,5,'022i',NULL,NULL,'022i','de','','','\'\'\'\'\'h) “Verletzung des Schutzes personenbezogener Daten” eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\''),('b','i','l',2,2,5,'151@A',NULL,NULL,'151@A','de','','','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('b','i','l',0,2,5,'02','02','02','02','de','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen'),('b','i','l',2,2,5,'041','041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('b','i','l',2,2,5,'052','052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('b','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\'',''),('b','i','l',0,2,5,'18','18','18',NULL,'de','Artikel 18 − Überprüfung','Artikel 18 − Überprüfung','<s>Artikel 18 − Überprüfung</s>'),('b','i','l',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'de','','\'\'\'\'\'(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Sie identifizieren etzteilnahmevorrichtungen wie Computer und intelligente Mobilgeräte durch eine ummer. Angesichts der vielfältigen utzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien stellen sich Fragen betreffend die utzung personenbezogener Daten unter bestimmten Bedingungen. Deshalb sollte die Kommission eine Studie über IP-Adressen und ihre utzung durchführen und geeignete Vorschläge vorlegen.\'\'\'\'\'',''),('b','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','\'\'\'\'\'(54) \'\'\'\'\'Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Stellen \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, \'\'\'\'\'einschließlich der Befugnis, \'\'\'\'\'alle benötigten Informationen \'\'\'\'\'einzuholen, \'\'\'\'\'damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('b','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'de','','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'de','','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\'',''),('b','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'de','','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\'',''),('b','i','l',2,2,5,'022g','022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('b','i','l',2,2,5,'041@A',NULL,'041@A',NULL,'de','','\'\'\'\'\'1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), müssen diese Maßnahmen Folgendes umfassen:\'\'\'\'\'',''),('b','i','l',2,2,5,'151','151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('b','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','de','','','\'\'\'\'\'(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('b','i','l',2,2,5,'051','051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('b','i','l',2,2,5,'152','152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('b','i','l',2,2,5,'063','063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'utzer, \'\'\'\'\'auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der \'\'\'\'\'utzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der Nutzer, auf den sich die Daten beziehen, \'\'\'\'\'zuvor \'\'\'\'\'seine Einwilligung gegeben hat. Der Nutzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('b','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','de','','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\'','\'\'\'\'\'4. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Regelungen festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('b','i','l',2,2,5,'142','142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('b','i','l',2,2,5,'0442','0442','0442',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('b','i','l',1,2,5,'03:28','03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass die Grundrechte des Einzelnen, vor allem das Recht auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass \'\'\'\'\'alle \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','\'\'\'\'\'(44) \'\'\'\'\'Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln \'\'\'\'\'könnte. \'\'\'\'\'So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten \'\'\'\'\'abzulesen, \'\'\'\'\'die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. \'\'\'\'\'Um dieses Ziel zu erreichen, \'\'\'\'\'muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte des Einzelnen, \'\'\'\'\'einschließlich des Rechts \'\'\'\'\'auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie \'\'\'\'\'2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der \'\'\'\'\'Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('b','i','l',1,2,5,'043:29','043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich benachrichtigt und darüber informiert werden, wie sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer enthalten.','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines <s>einzelnen </s>Teilnehmers \'\'\'\'\'oder einer Person \'\'\'\'\'führt, kann \'\'\'\'\'einen erheblichen Schaden für den Nutzer \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der betroffene Diensteanbieter \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von \'\'\'\'\'allen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigen. Die zuständige nationale Behörde sollte die Schwere dieser Sicherheitsverletzungen feststellen und den betroffenen Diensteanbieter veranlassen, die geschädigten Personen \'\'\'\'\'unverzüglich <s>benachrichtigt </s>und \'\'\'\'\'in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter bei unmittelbarer Gefahr für \'\'\'\'\'die \'\'\'\'\'Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) nicht nur die zuständige nationale Behörde, sondern auch sofort die geschädigten Nutzer benachrichtigen. Auch sollten die Anbieter alle betroffenen Nutzer jährlich über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die während des entsprechenden Zeitraums aufgetreten sind, informieren. \'\'\'\'\'Die Benachrichtigung \'\'\'\'\'der nationalen Behörden und der Nutzer \'\'\'\'\'sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den \'\'\'\'\'Schutz der \'\'\'\'\'betroffenen Nutzer enthalten.','\'\'\'\'\'(47) \'\'\'\'\'Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines einzelnen Teilnehmers führt, kann erhebliche wirtschaftliche Schäden und soziale Nachteile einschließlich des Identitätsbetrugs nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken bewerten, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich benachrichtigt <s>und darüber informiert </s>werden, \'\'\'\'\'damit \'\'\'\'\'sie die erforderlichen Schutzvorkehrungen treffen können. Die Benachrichtigung sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.\'\'\'\'\''),('b','i','l',2,2,5,'062','062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('b','i','l',2,2,5,'022f','022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('b','i','l',2,2,5,'0432',NULL,'0432','0432','de','','\'\'\'\'\'Die Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für die Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die Rechte und Interessen der Verbraucher abzuwenden.\'\'\'\'\'','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung der Privatsphäre des Teilnehmers dar, so benachrichtigt der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste die zuständige nationale Behörde und den Teilnehmer unverzüglich über die Verletzung.\'\'\'\'\''),('b','i','l',2,2,5,'021','021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('b','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Stellen \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der \'\'\'\'\'Befugnis, \'\'\'\'\'sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('b','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'de','','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\'',''),('b','i','l',0,2,5,'15','15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('b','i','l',2,2,5,'153','153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('b','i','l',2,2,5,'042','042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('b','i','l',2,2,5,'022d','022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('b','i','l',2,2,5,'061','061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('b','i','l',2,2,5,'151@B',NULL,'151@B',NULL,'de','','\'\'\'\'\'1 ter. Die Betreiber öffentlich zugänglicher Kommunikationsdienste und die Anbieter von Diensten der Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die betreffende unabhängige Datenschutzbehördeinformiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.\'\'\'\'\'',''),('b','i','l',0,2,5,'15@A','15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung'),('b','i','l',0,2,5,'05','05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation'),('b','i','l',0,2,5,'04','04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung'),('b','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'de','','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\'',''),('b','i','l',2,2,5,'141','141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('b','i','l',0,2,5,'06','06','06','06','de','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten'),('b','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Stellen \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('b','i','l',2,2,5,'022c','022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('b','i','l',2,2,5,'022e','022e','022e',NULL,'de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','<s>e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;</s>'),('b','i','l',2,2,5,'053','053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Speicherung von Informationen \'\'\'\'\'oder der Zugriff auf Informationen, die bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'gespeichert sind, \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugang \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('b','i','l',0,2,5,'14','14','14','14','de','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung'),('b','i','l',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'de','','\'\'\'\'\'(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.\'\'\'\'\'',''),('b','i','l',2,2,5,'044',NULL,NULL,'044','de','','','\'\'\'\'\'5. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 4 vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Datenschutzgruppe \"Artikel 29\" und des Europäischen Datenschutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('b','i','l',2,2,5,'0433',NULL,'0433','0433','de','','\'\'\'\'\'Der Anbieter braucht den Kunden bzw. die betroffene Person nicht von einer Sicherheitsverletzung zu benachrichtigen, wenn er den zuständigen Behörden glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Diese technischen Schutzmaßnahmen verschlüsseln die Daten für alle unbefugten Personen.\'\'\'\'\'','\'\'\'\'\'In der Benachrichtigung des Teilnehmers werden mindestens die Art der Verletzung des Schutzes personenbezogener Daten und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen zur Begrenzung der möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener Daten empfohlen. In der Benachrichtigung der zuständigen nationalen Behörde werden zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('b','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche Sanktionen bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis \'\'\'\'\'zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) \'\'\'\'\'mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('b','i','l',2,2,5,'064','064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('b','i','l',2,2,5,'022b','022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('b','i','l',2,2,5,'181','181','181',NULL,'de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) nach Konsultation der Arbeitsgruppe nach \'\'\'\'\'Artikel \'\'\'\'\'29 und des Europäischen Datenschutzbeauftragten \'\'\'\'\'einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung <s>der Wirksamkeit </s>dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem in Artikel 17 Absatz 1 genannten Zeitpunkt einen Bericht über die Durchführung dieser Richtlinie und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Bestimmungen über unerbetene Nachrichten, unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Gegebenenfalls unterbreitet die Kommission unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung der Wirksamkeit dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie.</s>'),('b','i','l',2,2,5,'041@A2',NULL,'041@A2',NULL,'de','','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten vor unbeabsichtigter, unrechtmäßiger oder unbefugter Nutzung, Störung oder Behinderung der Funktionsfähigkeit oder Zugänglichkeit,\'\'\'\'\'',''),('b','i','l',2,2,5,'143','143','143','143','de','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation (ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\'','3. Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation <s>(ABl. L 36 vom 7.2.1987. Beschluss zuletzt geändert durch die Beitrittsakte von 1994.) </s>Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('b','i','l',2,2,5,'065','065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('b','i','l',2,2,5,'041@B',NULL,'041@B',NULL,'de','','\'\'\'\'\'1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A1',NULL,'041@A1',NULL,'de','','\'\'\'\'\'- geeignete technische und organisatorische Maßnahmen, um sicherzustellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\'',''),('b','i','l',2,2,5,'022a','022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('b','i','l',2,2,5,'0431','043','0431','0431','de','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste den betroffenen Teilnehmer und die nationale Regulierungsbehörde unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung des Teilnehmers muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die nationale Regulierungsbehörde müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen Daten im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste <s>den betroffenen Teilnehmer </s>und \'\'\'\'\'jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde \'\'\'\'\'oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich von der Sicherheitsverletzung benachrichtigen. Die Benachrichtigung \'\'\'\'\'der zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen enthalten. In der Meldung an die \'\'\'\'\'zuständige Behörde \'\'\'\'\'müssen zusätzlich die Folgen der Verletzung und die vom Betreiber nach der Verletzung ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer \'\'\'\'\'Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'bewertet \'\'\'\'\'der <s>Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, muss der </s>Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß \'\'\'\'\'der \'\'\'\'\'Verletzung \'\'\'\'\'des \'\'\'\'\'Schutzes personenbezogener Daten, schätzt die Schwere \'\'\'\'\'der <s>Art der </s>Verletzung \'\'\'\'\'ein \'\'\'\'\'und \'\'\'\'\'prüft, ob es erforderlich ist, \'\'\'\'\'die \'\'\'\'\'zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde \'\'\'\'\'und \'\'\'\'\'den betroffenen Teilnehmer über \'\'\'\'\'die <s>vom Betreiber nach der </s>Verletzung \'\'\'\'\'unter Berücksichtigung der von der zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen zu benachrichtigen.\'\'\'\'\''),('b','i','l',2,2,5,'066','066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('b','i','l',2,2,5,'041@A3',NULL,'041@A3',NULL,'de','','\'\'\'\'\'- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten,\'\'\'\'\'',''),('b','i','l',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','de','','\'\'\'\'\'(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der etz- und Informationssicherheit, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, schafft die Möglichkeit, solche Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen zu verarbeiten mit dem Ziel, unberechtigten Zugang und die Verbreitung störender Programmcodes zu unterbinden sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\'','\'\'\'\'\'(41) Die Verarbeitung von Verkehrsdaten in dem für die Erkennung, Eingrenzung und Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke der Informationssicherheit strikt notwendigen Ausmaß, durch die die Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten sichergestellt wird, trägt dazu bei, unberechtigten Zugang und die Verbreitung störender Programmcodes sowie Angriffe, die Dienstleistungsverhinderungen bewirken, und Schädigungen von Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('b','i','l',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'de','','\'\'\'\'\'(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.\'\'\'\'\'',''),('b','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','de','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der Behörde und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach Artikel 29 \'\'\'\'\'und der betroffenen Regulierungsbehörden technische Durchführungsmaßnahmen treffen.','4. Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, der Datenschutzgruppe \"Artikel 29\" \'\'\'\'\'und der betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('b','i','l',2,2,5,'04412',NULL,'04412',NULL,'de','','\'\'\'\'\'Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'de','','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\'',''),('j','i','l',2,1,1,'093','093','093','093','de','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.','3. Die nationalen Regulierungsbehörden können genau festlegen, welche Informationen mit welchen Einzelheiten in welcher Form zur Verfügung zu stellen sind.'),('j','i','l',2,1,1,'092','092','092','092','de','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.','2. Die nationalen Regulierungsbehörden können insbesondere von Betreibern mit Gleichbehandlungsverpflichtungen die Veröffentlichung eines Standardangebots verlangen, das hinreichend entbündelt ist, um sicherzustellen, dass Unternehmen nicht für Leistungen zahlen müssen, die für den gewünschten Dienst nicht erforderlich sind, und in dem die betreffenden Dienstangebote dem Marktbedarf entsprechend in einzelne Komponenten aufgeschlüsselt und die entsprechenden Bedingungen einschließlich der Tarife angegeben werden. Die nationalen Regulierungsbehörden sind unter anderem befugt, Änderungen des Standardangebots vorzuschreiben, um den nach dieser Richtlinie auferlegten Verpflichtungen zur Geltung zu verhelfen.'),('j','i','l',2,1,1,'1221c','1221c','1221c','1221c','de','c) bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger öffentlicher Investitionen und der Investitionsrisiken;','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung etwaiger \'\'\'\'\'getätigter \'\'\'\'\'öffentlicher Investitionen und der \'\'\'\'\'Investitionsrisiken, einschließlich einer angemessenen Risikoteilung zwischen denjenigen Unternehmen, die vom Zugang zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','c) <s>bei der Auferlegung von Preisverpflichtungen gemäß Artikel 13 die </s>Anfangsinvestition des Eigentümers der Einrichtung unter Berücksichtigung <s>etwaiger öffentlicher Investitionen und </s>der Investitionsrisiken;'),('j','i','l',2,1,1,'1221f','1221f','1221f','1221f','de','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.','f) Bereitstellung europaweiter Dienste.'),('j','i','l',2,1,1,'1212j','1212j','1212j','1212j','de','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten im Zusammenhang mit Identität, Standort und Präsenz des Nutzers zu gewähren.','j) die Verpflichtung, Zugang zu zugehörigen Diensten \'\'\'\'\'wie einem Identitäts-, Standort- \'\'\'\'\'und \'\'\'\'\'Präsenzdienst \'\'\'\'\'zu gewähren.'),('j','i','l',2,1,1,'1212i','1212i','1212i','1212i','de','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;','i) die Verpflichtung zur Zusammenschaltung von Netzen oder Netzeinrichtungen;'),('j','i','l',2,1,1,'1212d','1212d','1212d','1212d','de','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;','d) die Verpflichtung, bestimmte Dienste zu Großhandelsbedingungen zwecks Weitervertrieb durch Dritte anzubieten;'),('j','i','l',2,1,1,'1221','1221','1221','1221','de','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:','2. Wenn die nationalen Regulierungsbehörden prüfen, ob die Verpflichtungen nach Absatz 1 aufzuerlegen sind, insbesondere bei der Beurteilung der Frage, ob derartige Verpflichtungen in einem angemessenen Verhältnis zu den Zielen gemäß Artikel 8 der Richtlinie 2002/21/EG (Rahmenrichtlinie) stehen, tragen sie insbesondere den folgenden Faktoren Rechnung:'),('j','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'de','','\'\'\'\'\'fa) die Verpflichtung, Dritten ein Referenzangebot für die Gewährung des Zugangs zu den Leitungsrohren vorzulegen;\'\'\'\'\'',''),('j','i','l',2,1,1,'123','123','123','123','de','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, so können sie technische oder betriebliche Bedingungen festlegen, die von dem Betreiber und/oder den Nutznießern der Zugangsgewährung erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.','3. Wenn die nationalen Regulierungsbehörden im Einklang mit diesem Artikel einem Betreiber die Verpflichtung auferlegen, den Zugang bereitzustellen, <s>so </s>können sie technische oder betriebliche Bedingungen festlegen, die \'\'\'\'\'vom \'\'\'\'\'Betreiber und/oder \'\'\'\'\'von \'\'\'\'\'den \'\'\'\'\'Nutzern dieses Zugangs \'\'\'\'\'erfüllt werden müssen, soweit dies erforderlich ist, um den normalen Betrieb des Netzes sicherzustellen. Verpflichtungen, bestimmte technische Normen oder Spezifikationen zugrunde zu legen, müssen mit den gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) festgelegten Normen und Spezifikationen übereinstimmen.'),('j','i','l',2,1,1,'1221b','1221b','1221b','1221b','de','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;','b) Möglichkeit der Gewährung des vorgeschlagenen Zugangs angesichts der verfügbaren Kapazität;'),('j','i','l',2,1,1,'1212f','1212f','1212f','1212f','de','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven Netzbestandteilen;','f) die Verpflichtung, Kollokation oder andere Formen der gemeinsamen Nutzung von Einrichtungen zu ermöglichen, einschließlich des gemeinsamen Zugangs zu Leitungsrohren, Gebäuden, Antennen, Türmen und anderen Trägerstrukturen, Masten, Einstiegsschächten und Verteilerkästen sowie allen anderen nicht aktiven \'\'\'\'\'etzbestandteilen;\'\'\'\'\'','f) die Verpflichtung, \'\'\'\'\'eine gemeinsame Unterbringung (Kollokation) \'\'\'\'\'oder andere Formen der gemeinsamen Nutzung \'\'\'\'\'zugehöriger \'\'\'\'\'Einrichtungen zu ermöglichen, einschließlich \'\'\'\'\'der \'\'\'\'\'gemeinsamen \'\'\'\'\'Nutzung von \'\'\'\'\'Leitungsrohren, \'\'\'\'\'Gebäuden oder Gebäudezugängen, \'\'\'\'\'Antennen, Türmen und anderen Trägerstrukturen, \'\'\'\'\'Leerrohren, \'\'\'\'\'Masten, Einstiegsschächten und \'\'\'\'\'Verteilerkästen;\'\'\'\'\''),('j','i','l',2,1,1,'094','094','094','094','de','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. Wird bei einem Betreiber festgestellt, dass er im Zusammenhang mit Teilnehmeranschlüssen an einem bestimmten Standort über beträchtliche Marktmacht in einem relevanten Markt gemäß Artikel 14 der Richtlinie 2002/21/EG (Rahmenrichtlinie) verfügt, so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.','4. \'\'\'\'\'Obliegen \'\'\'\'\'einem Betreiber \'\'\'\'\'Verpflichtungen nach Artikel 12 hinsichtlich des Zugangs zur Netzinfrastruktur auf Vorleistungsebene einschließlich des entbündelten Zugangs zum Teilnehmeranschluss \'\'\'\'\'an einem bestimmten \'\'\'\'\'Standort, \'\'\'\'\'so stellen die nationalen Regulierungsbehörden ungeachtet des Absatzes 3 sicher, dass ein Standardangebot veröffentlicht wird, das mindestens die in Anhang II genannten Komponenten umfasst.'),('j','i','l',2,1,1,'1221e','1221e','1221e','1221e','de','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;','e) gegebenenfalls gewerbliche Schutzrechte oder Rechte an geistigem Eigentum;'),('j','i','l',2,1,1,'095','095','095','095','de','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende Maßnahmen, durch die nicht wesentliche Bestimmungen dieser Richtlinie geändert werden, werden nach dem Regelungsverfahren mit Kontrolle gemäß Artikel 14 Absatz 3 erlassen. In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. Bei der Anwendung der Bestimmungen dieses Absatzes kann die Kommission durch die Behörde unterstützt werden.','5. Die Kommission kann die entsprechend der Technologie- und Marktentwicklung erforderlichen Änderungen des Anhangs II vornehmen. Entsprechende \'\'\'\'\'Maßnahmen zur Änderung \'\'\'\'\'nicht \'\'\'\'\'wesentlicher \'\'\'\'\'Bestimmungen dieser Richtlinie <s>geändert werden, </s>werden nach dem \'\'\'\'\'in \'\'\'\'\'Artikel 14 Absatz 3 \'\'\'\'\'genannten Regelungsverfahren mit Kontrolle \'\'\'\'\'erlassen. <s>In Fällen äußerster Dringlichkeit kann die Kommission auf das in Artikel 14 Absatz 4 genannte Dringlichkeitsverfahren zurückgreifen. </s>Bei der Anwendung <s>der Bestimmungen </s>dieses Absatzes kann die Kommission durch die \'\'\'\'\'GERT \'\'\'\'\'unterstützt werden.'),('j','i','l',2,1,1,'1221a','1221a','1221a','1221a','de','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;','a) technische und wirtschaftliche Tragfähigkeit der \'\'\'\'\'utzung \'\'\'\'\'oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung und des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;','a) technische und wirtschaftliche Tragfähigkeit der Nutzung oder Installation konkurrierender Einrichtungen angesichts des Tempos der Marktentwicklung, wobei die Art und der Typ der Zusammenschaltung \'\'\'\'\'und/oder \'\'\'\'\'des Zugangs berücksichtigt werden, einschließlich der Tragfähigkeit anderer vorgelagerter Zugangsprodukte, wie etwa des Zugangs zu Leitungsrohren;'),('j','i','l',2,1,1,'1212a','1212a','1212a','1212a','de','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des entbündelten Zugangs zum Teilnehmeranschluss, zu gewähren;','a) die Verpflichtung, Dritten Zugang zu bestimmten Netzkomponenten und/oder -einrichtungen, einschließlich des \'\'\'\'\'Zugangs zu nicht aktiven Netzkomponenten und/oder des \'\'\'\'\'entbündelten Zugangs zum Teilnehmeranschluss, zu \'\'\'\'\'gewähren, um unter anderem die Betreiberauswahl und/oder die Betreibervorauswahl und/oder Weiterverkaufsangebote für Teilnehmeranschlüsse zu ermöglichen;\'\'\'\'\''),('j','i','l',2,1,1,'1221d','1221d','1221d','1221d','de','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;','d) \'\'\'\'\'otwendigkeit \'\'\'\'\'zur langfristigen Sicherung des Wettbewerbs, insbesondere des Wettbewerbs im Bereich Infrastruktur;','d) Notwendigkeit zur langfristigen Sicherung des Wettbewerbs, \'\'\'\'\'auch durch wirtschaftlich effizienten Wettbewerb \'\'\'\'\'im Bereich Infrastruktur;'),('j','i','l',2,1,1,'1212g','1212g','1212g','1212g','de','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;','g) die Verpflichtung, bestimmte für die Interoperabilität durchgehender Nutzerdienste notwendige Voraussetzungen zu schaffen, einschließlich der Bereitstellung von Einrichtungen für intelligente Netzdienste oder Roaming in Mobilfunknetzen;'),('j','i','l',0,1,1,'12','12','12','12','de','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung','Artikel 12 − Verpflichtungen in Bezug auf den Zugang zu bestimmten Netzeinrichtungen und deren Nutzung'),('j','i','l',2,1,1,'1213','1213','1213','1213','de','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.','Die nationalen Regulierungsbehörden können diese Verpflichtungen mit Bedingungen in Bezug auf Fairness, Billigkeit und Rechtzeitigkeit verknüpfen.'),('j','i','l',2,1,1,'1211','1211','1211','1211','de','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.','1. Die nationalen Regulierungsbehörden können gemäß Artikel 8 Betreiber dazu verpflichten, berechtigten Anträgen auf Zugang zu bestimmten Netzkomponenten und zugehörigen Einrichtungen und auf deren Nutzung stattzugeben, unter anderem wenn die nationale Regulierungsbehörde der Auffassung ist, dass die Verweigerung des Zugangs oder unangemessene Bedingungen mit ähnlicher Wirkung die Entwicklung eines nachhaltig wettbewerbsorientierten Marktes auf Endverbraucherebene behindern oder den Interessen der Endnutzer zuwiderlaufen würden.'),('j','i','l',2,1,1,'1212b','1212b','1212b','1212b','de','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;','b) mit Unternehmen, die einen Antrag auf Zugang stellen, nach Treu und Glauben zu verhandeln;'),('j','i','l',2,1,1,'1212','1212','1212','1212','de','Betreibern darf unter anderem Folgendes auferlegt werden:','Betreibern \'\'\'\'\'wird \'\'\'\'\'unter anderem Folgendes \'\'\'\'\'auferlegt:\'\'\'\'\'','Betreibern darf unter anderem Folgendes auferlegt werden:'),('j','i','l',2,1,1,'091','091','091','091','de','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, Bereitstellungs- Nutzungsbedingungen sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, z. B. Informationen zur Buchführung, technische Spezifikationen, \'\'\'\'\'etzmerkmale, \'\'\'\'\'Beschränkungen des Zugangs zu Diensten und Anwendungen, \'\'\'\'\'Maßnahmen im Bereich der Verkehrsplanung, \'\'\'\'\'Bereitstellungs- \'\'\'\'\'und utzungsbedingungen \'\'\'\'\'sowie Tarife, veröffentlichen müssen.','1. Die nationalen Regulierungsbehörden können Betreibern gemäß Artikel 8 Verpflichtungen zur Transparenz in Bezug auf die Zusammenschaltung und/oder den Zugang auferlegen, wonach diese bestimmte Informationen, \'\'\'\'\'z.B. \'\'\'\'\'Informationen zur Buchführung, technische Spezifikationen, Netzmerkmale, <s>einschließlich Beschränkungen des Zugangs zu Diensten und Anwendungen, </s>Bereitstellungs- \'\'\'\'\'und \'\'\'\'\'Nutzungsbedingungen \'\'\'\'\'– einschließlich Verkehrsabwicklungsstrategien – \'\'\'\'\'sowie Tarife, veröffentlichen müssen.'),('j','i','l',2,1,1,'1212h','1212h','1212h','1212h','de','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;','h) die Verpflichtung, Zugang zu Systemen für die Betriebsunterstützung oder ähnlichen Softwaresystemen zu gewähren, die zur Gewährleistung eines fairen Wettbewerbs bei der Bereitstellung von Diensten notwendig sind;'),('j','i','l',2,1,1,'1212e','1212e','1212e','1212e','de','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;','e) die Verpflichtung, offenen Zugang zu technischen Schnittstellen, Protokollen oder anderen Schlüsseltechnologien zu gewähren, die für die Interoperabilität von Diensten oder Diensten für virtuelle Netze unverzichtbar sind;'),('j','i','l',0,1,1,'09','09','09','09','de','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung','Artikel 9 − Transparenzverpflichtung'),('j','i','l',2,1,1,'1212c','1212c','1212c','1212c','de','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;','c) die Verpflichtung, den bereits gewährten Zugang zu Einrichtungen nicht nachträglich zu verweigern;'),('j','i','l',0,2,4,'33','33','33','33','de','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener','Artikel 33 − Anhörung Betroffener'),('j','i','l',0,2,4,'21','21','21','21','de','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen','Artikel 21 − Transparenz und Veröffentlichung von Informationen'),('j','i','l',2,2,4,'2231','2231','2231','223','de','Die nationalen Regulierungsbehörden können Mindestanforderungen an die Dienstqualität festlegen, um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu verhindern. Diese Anforderungen berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen ormen.','\'\'\'\'\'3. \'\'\'\'\'Die nationalen Regulierungsbehörden können \'\'\'\'\'Leitlinien für \'\'\'\'\'Mindestanforderungen an die Dienstqualität \'\'\'\'\'erlassen und gegebenenfalls andere Maßnahmen ergreifen, \'\'\'\'\'um eine Verschlechterung der Dienste und eine Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern und sicherzustellen, dass die Nutzer nicht unangemessen beim Zugang zu Inhalten und bei deren Verbreitung sowie bei der Nutzung von Anwendungen und Diensten ihrer Wahl eingeschränkt werden. \'\'\'\'\'Diese \'\'\'\'\'Leitlinien und Maßnahmen \'\'\'\'\'berücksichtigen gebührend die gemäß Artikel 17 der Richtlinie 2002/21/EG (Rahmenrichtlinie) erlassenen \'\'\'\'\'Normen.\'\'\'\'\'','\'\'\'\'\'3. Um \'\'\'\'\'eine Verschlechterung der Dienste und eine \'\'\'\'\'Behinderung oder \'\'\'\'\'Verlangsamung des Datenverkehrs in den Netzen zu \'\'\'\'\'verhindern, stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, dass die nationalen Regulierungsbehörden in \'\'\'\'\'der \'\'\'\'\'Lage sind, Mindestanforderungen an die Dienstqualität der Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, festzulegen.\'\'\'\'\''),('j','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','de','','','\'\'\'\'\'- der Bedingungen betreffend die Mindestvertragslaufzeit im Zusammenhang mit Werbemaßnahmen;\'\'\'\'\''),('j','i','l',2,2,4,'2021h','2021h','2021h','2021h','de','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.','h) die Art von Maßnahmen, die das Unternehmen, das den Anschluss oder die Dienste bereitstellt, infolge von Sicherheits- oder Integritätsverletzungen oder angesichts von Bedrohungen und Schwachstellen treffen kann, sowie die Entschädigungsregelungen, die im Falle von Sicherheits- oder Integritätsverletzungen zur Anwendung gelangen.','h) die \'\'\'\'\'Arten \'\'\'\'\'von Maßnahmen, \'\'\'\'\'mit denen \'\'\'\'\'das \'\'\'\'\'Unternehmen auf \'\'\'\'\'Sicherheits- oder Integritätsverletzungen oder \'\'\'\'\'auf \'\'\'\'\'Bedrohungen und Schwachstellen \'\'\'\'\'reagieren kann.\'\'\'\'\''),('j','i','l',2,2,4,'332@A','332@A','332@A','332@A','de','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.','2a. Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus fördern die nationalen Regulierungsbehörden und andere zuständige Behörden, soweit dies angemessen ist, die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert sind. Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz 4a und Artikel 20 Absatz 2 bereitzustellenden Informationen von öffentlichem Interesse erstrecken.','\'\'\'\'\'3. \'\'\'\'\'Unbeschadet der mit dem Gemeinschaftsrecht im Einklang stehenden einzelstaatlichen Vorschriften zur Förderung kultur- und medienpolitischer Ziele wie etwa der kulturellen und sprachlichen Vielfalt und des Medienpluralismus \'\'\'\'\'können \'\'\'\'\'die nationalen Regulierungsbehörden und andere zuständige \'\'\'\'\'Behörden \'\'\'\'\'die Zusammenarbeit zwischen den Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, und den Sektoren, die an der Unterstützung rechtmäßiger Inhalte im Rahmen elektronischer Kommunikationsnetze und -dienste interessiert \'\'\'\'\'sind, fördern. \'\'\'\'\'Diese Zusammenarbeit kann sich auch auf die Abstimmung der nach Artikel 21 Absatz \'\'\'\'\'4 Buchstabe a \'\'\'\'\'und Artikel 20 Absatz \'\'\'\'\'1 \'\'\'\'\'bereitzustellenden Informationen von öffentlichem Interesse erstrecken.'),('j','i','l',1,2,4,'33:25','33:25','33:25','33:25','de','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','(25) Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten geeignete Konsultationsmechanismen einrichten. Solche Mechanismen könnten die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner sollte ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung führen. Soweit dies notwendig ist, um behinderten Nutzern den Zugang zu elektronischen Kommunikationsdiensten und Endgeräten sowie deren Nutzung zu erleichtern, sowie unbeschadet der Richtlinie 1999/5/EG des Europäischen Parlaments und des Rates vom 9. März 1999 über Funkanlagen und Telekommunikationsendeinrichtungen und die gegenseitige Anerkennung ihrer Konformität und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f sollte die Kommission Durchführungsmaßnahmen treffen können.','\'\'\'\'\'(39) \'\'\'\'\'Zur Überwindung bestehender Mängel bei der Konsultation der Verbraucher und der angemessenen Berücksichtigung der Interessen der Bürger sollten die Mitgliedstaaten \'\'\'\'\'einen geeigneten Konsultationsmechanismus \'\'\'\'\'einrichten. \'\'\'\'\'Ein solcher Mechanismus könnte \'\'\'\'\'die Form einer von den nationalen Regulierungsbehörden und den Diensteanbietern unabhängigen Stelle annehmen, die Untersuchungen zu verbraucherbezogenen Fragen wie dem Verhalten der Verbraucher und den Mechanismen für den Anbieterwechsel anstellt, in transparenter Weise handelt und ihren Beitrag zu den bestehenden Verfahren für die Konsultation der interessierten Kreise leistet. Ferner \'\'\'\'\'könnte \'\'\'\'\'ein Mechanismus der Zusammenarbeit zur Förderung rechtmäßiger Inhalte geschaffen werden. Die zu diesem Zweck eingeführten Verfahren sollten aber nicht zu einer systematischen Überwachung der Internetnutzung \'\'\'\'\'führen.\'\'\'\'\''),('j','i','l',2,2,4,'2141e','2141e','2141e','2141e','de','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.','e) behinderte Teilnehmer regelmäßig über Einzelheiten aktueller Produkte und Dienste, die sich an sie richten, zu informieren.','\'\'\'\'\'d) \'\'\'\'\'behinderte Teilnehmer regelmäßig über Einzelheiten \'\'\'\'\'von für \'\'\'\'\'sie \'\'\'\'\'bestimmten Produkten und Diensten \'\'\'\'\'zu \'\'\'\'\'unterrichten.\'\'\'\'\''),('j','i','l',2,2,4,'214@A1','214@A1','214@A1','214@A1','de','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:','4a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die in Absatz 4 genannten Unternehmen dazu verpflichten, Informationen von öffentlichem Interesse an bestehende und neue Teilnehmer weiterzugeben, soweit dies angebracht ist. Diese Informationen werden von den zuständigen öffentlichen Behörden in standardisierter Form erstellt und erstrecken sich unter anderem auf folgende Themen:','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'können verlangen, \'\'\'\'\'dass die <s>nationalen Regulierungsbehörden die </s>in Absatz \'\'\'\'\'3 \'\'\'\'\'genannten Unternehmen \'\'\'\'\'erforderlichenfalls \'\'\'\'\'Informationen von öffentlichem Interesse \'\'\'\'\'kostenlos \'\'\'\'\'an bestehende und neue Teilnehmer \'\'\'\'\'weitergeben. Die betreffenden \'\'\'\'\'Informationen werden \'\'\'\'\'in einem solchen Fall \'\'\'\'\'von den zuständigen öffentlichen Behörden in \'\'\'\'\'einem standardisierten Format geliefert \'\'\'\'\'und erstrecken sich unter anderem auf folgende Themen:'),('j','i','l',2,2,4,'2812','2812','2812','2812','de','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte einbehalten können.','Die nationalen Regulierungsbehörden werden ermächtigt, den grundlegenden Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall zu sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und sicherzustellen, dass Anbieter elektronischer Kommunikationsdienste in diesen Fällen, einschließlich Fällen, in denen eine Untersuchung läuft, die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\'','\'\'\'\'\'2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten stellen sicher, dass die zuständigen Behörden von \'\'\'\'\'den \'\'\'\'\'Unternehmen, die öffentliche Kommunikationsnetze und/oder öffentlich zugängliche elektronische Kommunikationsdienste bereitstellen, verlangen können, dass sie den \'\'\'\'\'Zugang zu bestimmten Rufnummern oder Diensten im Einzelfall <s>zu </s>sperren, soweit dies wegen Betrugs oder Missbrauchs gerechtfertigt ist, und <s>sicherzustellen, </s>dass \'\'\'\'\'die zuständigen Behörden ferner verlangen können, dass \'\'\'\'\'Anbieter elektronischer Kommunikationsdienste in diesen \'\'\'\'\'Fällen \'\'\'\'\'die entsprechenden Zusammenschaltungs- oder sonstigen Dienstentgelte \'\'\'\'\'einbehalten.\'\'\'\'\''),('j','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten fördern vertrauenswürdige außergerichtliche Verfahren unter besonderer Berücksichtigung der Überlagerung von audiovisueller und elektronischer Kommunikation.\'\'\'\'\'',''),('j','i','l',2,2,4,'2022','2022','2022','2022','de','Der Vertrag enthält auch von den zuständigen Behörden bereitgestellte Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.','Der Vertrag enthält auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'bereitgestellten \'\'\'\'\'Informationen über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener Daten, die in Artikel 21 Absatz 4a genannt und für den angebotenen Dienst von Bedeutung sind.','\'\'\'\'\'Die Mitgliedstaaten können ferner verlangen, dass der \'\'\'\'\'Vertrag <s>enthält </s>auch \'\'\'\'\'die \'\'\'\'\'von den zuständigen \'\'\'\'\'öffentlichen \'\'\'\'\'Behörden \'\'\'\'\'gegebenenfalls zu diesem Zweck bereitgestellten \'\'\'\'\'Informationen \'\'\'\'\'nach Artikel 21 Absatz 4 Buchstabe a \'\'\'\'\'über die Nutzung elektronischer Kommunikationsnetze und -dienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte und über die Möglichkeiten des Schutzes vor einer Gefährdung der persönlichen Sicherheit, der Privatsphäre und personenbezogener \'\'\'\'\'Daten enthält, \'\'\'\'\'die <s>in Artikel 21 Absatz 4a genannt und </s>für den angebotenen Dienst von Bedeutung sind.');
INSERT INTO `tp_three_texts` VALUES ('j','i','l',2,2,4,'334','334','334',NULL,'de','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten <s>nach Konsultation der Behörde und </s>im Anschluss an eine öffentliche Konsultation \'\'\'\'\'und nach Konsultation [xxx] \'\'\'\'\'geeignete technische Durchführungsmaßnahmen \'\'\'\'\'treffen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden \'\'\'\'\'nach \'\'\'\'\'dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>4. Unbeschadet der Anwendung der Richtlinie 1999/5/EG und insbesondere der Behindertenanforderungen in deren Artikel 3 Absatz 3 Buchstabe f kann die Kommission im Hinblick auf die Verbesserung des barrierefreien Zugangs behinderter Endnutzer zu elektronischen Kommunikationsdiensten und entsprechenden Endgeräten nach Konsultation der Behörde und im Anschluss an eine öffentliche Konsultation geeignete technische Durchführungsmaßnahmen treffen, um die Probleme, die in dem in Absatz 3 genannten Bericht aufgeworfen werden, zu bewältigen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','l',2,2,4,'2811','2811','2811','2811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden alle erforderlichen Maßnahmen treffen, um sicherzustellen, dass','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden \'\'\'\'\'im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\'','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden im Rahmen der technischen und wirtschaftlichen Möglichkeiten und, sofern der angerufene Teilnehmer nicht Anrufe aus bestimmten geografischen Gebieten aus wirtschaftlichen Gründen eingeschränkt hat, \'\'\'\'\'alle erforderlichen Maßnahmen treffen, um sicherzustellen, \'\'\'\'\'dass:\'\'\'\'\''),('j','i','l',2,2,4,'2021d','2021d','2021d','2021d','de','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;','d) Einzelheiten über Preise und Tarife und die Mittel, mit denen aktuelle Informationen über alle geltenden Tarife und Wartungsentgelte eingeholt werden können, die angebotenen Zahlungsmodalitäten und durch die Zahlungsmodalität bedingte Kostenunterschiede;','d) Einzelheiten über Preise und \'\'\'\'\'Tarife, einschließlich der Angabe, \'\'\'\'\'mit \'\'\'\'\'welchen Mitteln \'\'\'\'\'aktuelle Informationen über alle \'\'\'\'\'anwendbaren \'\'\'\'\'Tarife und Wartungsentgelte eingeholt werden können, \'\'\'\'\'der \'\'\'\'\'angebotenen Zahlungsmodalitäten und \'\'\'\'\'der \'\'\'\'\'durch die Zahlungsmodalität \'\'\'\'\'bedingten \'\'\'\'\'Kostenunterschiede;'),('j','i','l',2,2,4,'2021b3','2021b3','2021b3','2021b3','de','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,','- die angebotene Dienstqualität, gegebenenfalls unter Bezugnahme auf alle nach Artikel 22 Absatz 2 festgelegten Parameter,','- \'\'\'\'\'angebotenes Mindestniveau der \'\'\'\'\'Dienstqualität, \'\'\'\'\'einschließlich der Frist bis zum erstmaligen Anschluss sowie \'\'\'\'\'gegebenenfalls \'\'\'\'\'anderer von den nationalen Regulierungsbehörden festgelegter Parameter für die Dienstqualität;\'\'\'\'\''),('j','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten stellen sicher, dass die notwendigen Einschränkungen des Rechts der Nutzer auf Zugang zu Inhalten, Diensten und Anwendungen aufgrund geeigneter Maßnahmen gemäß den Grundsätzen der Verhältnismäßigkeit, Wirksamkeit und Abschreckung erfolgen. Diese Maßnahmen behindern nicht die Entwicklung der Informationsgesellschaft gemäß der Richtlinie 2000/31/EG und verletzen nicht die bürgerlichen Grundrechte, einschließlich des Rechts auf Achtung der Privatsphäre und auf ein faires Verfahren.\'\'\'\'\'',''),('j','i','l',0,2,4,'20','20','20','20','de','Artikel 20 − Verträge','Artikel 20 − Verträge','Artikel 20 − Verträge'),('j','i','l',2,2,4,'214@A2','214@A2','214@A2',NULL,'de','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.','Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.','<s>Erhebliche Mehrkosten, die dem Unternehmen durch die Einhaltung dieser Verpflichtungen entstehen, werden von den zuständigen öffentlichen Behörden erstattet.</s>'),('j','i','l',2,2,4,'2141d','2141d','2141d','2141d','de','d) die Teilnehmer im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation über ihr Recht, zu entscheiden, ob ihre personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden oder nicht, und über die Art der betreffenden Daten zu informieren, und','d) die Teilnehmer <s>im Einklang mit Artikel 12 der Datenschutzrichtlinie für die elektronische Kommunikation </s>über ihr \'\'\'\'\'Recht auf Aufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu informieren, und','\'\'\'\'\'c) gemäß \'\'\'\'\'Artikel 12 der \'\'\'\'\'Richtlinie 2002/58/EG (Datenschutzrichtlinie \'\'\'\'\'für <s>die </s>elektronische \'\'\'\'\'Kommunikation) die Teilnehmer \'\'\'\'\'über ihr \'\'\'\'\'Recht auf eine Entscheidung über Aufnahme oder Nichtaufnahme ihrer \'\'\'\'\'personenbezogenen Daten in ein Teilnehmerverzeichnis <s>aufgenommen werden oder nicht, </s>und über die Art der betreffenden Daten zu \'\'\'\'\'unterrichten \'\'\'\'\'und'),('j','i','l',2,2,4,'343','343','343','343','de','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.','3. Bei Streitfällen, die Beteiligte in verschiedenen Mitgliedstaaten betreffen, koordinieren die Mitgliedstaaten ihre Bemühungen im Hinblick auf die Beilegung.'),('j','i','l',2,2,4,'2021a','2021a','2021a','2021a','de','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;','a) Name und Anschrift des Anbieters;'),('j','i','l',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','de','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.','(12c) Um im Zusammenhang mit der utzung von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die utzung der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen sollten unter anderem Warnungen von allgemeinem Interesse vor Verstößen gegen das Urheberrecht, anderen Formen der unrechtmäßigen utzung und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die z. B. durch die Weitergabe persönlicher Informationen in bestimmten Situationen gefährdet sein kann, die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in 33 Absatz 2a der Richtlinie 2002/22/EG vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese harmonisierten Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. Diese Informationen sollten auch in die Verträge aufgenommen werden.','\'\'\'\'\'(20) \'\'\'\'\'Um im Zusammenhang mit der \'\'\'\'\'Nutzung \'\'\'\'\'von Kommunikationsdiensten auf im öffentlichen Interesse liegende Fragen eingehen und einen Beitrag zum Schutz der Rechte und Freiheiten anderer Personen leisten zu können, sollten die zuständigen nationalen Behörden in der Lage sein, mit Hilfe der Anbieter Informationen von allgemeinem Interesse über die \'\'\'\'\'Nutzung \'\'\'\'\'der Kommunikationsdienste zu erarbeiten und zu verbreiten. Diese Informationen \'\'\'\'\'könnten \'\'\'\'\'unter anderem \'\'\'\'\'Informationen \'\'\'\'\'von allgemeinem Interesse \'\'\'\'\'über Verstöße \'\'\'\'\'gegen das Urheberrecht, \'\'\'\'\'andere \'\'\'\'\'Formen der unrechtmäßigen \'\'\'\'\'Nutzung \'\'\'\'\'und der Verbreitung schädlicher Inhalte sowie Ratschläge und Angaben dazu enthalten, wie die persönliche Sicherheit, die \'\'\'\'\'beispielsweise \'\'\'\'\'durch die Weitergabe \'\'\'\'\'personenbezogener \'\'\'\'\'Informationen in bestimmten Situationen gefährdet sein kann, \'\'\'\'\'sowie \'\'\'\'\'die Privatsphäre und personenbezogene Daten vor Risiken geschützt werden können. Diese Informationen könnten im Wege des in \'\'\'\'\'Artikel \'\'\'\'\'33 Absatz \'\'\'\'\'3 \'\'\'\'\'der Richtlinie 2002/22/EG \'\'\'\'\'(Universaldienstrichtlinie) \'\'\'\'\'vorgesehenen Verfahrens der Zusammenarbeit abgestimmt werden. Diese Informationen von allgemeinem Interesse sollten leicht verständlich aufbereitet, nach Bedarf aktualisiert und entsprechend den Vorgaben der einzelnen Mitgliedstaaten in gedruckter und elektronischer Form sowie auf den Websites der nationalen Behörden veröffentlicht werden. Die nationalen Regulierungsbehörden sollten die Anbieter dazu verpflichten können, diese \'\'\'\'\'standardisierten \'\'\'\'\'Informationen allen Kunden in einer von der jeweiligen nationalen Regulierungsbehörde für geeignet gehaltenen Weise zukommen zu lassen. <s>Erhebliche zusätzliche Kosten für die Anbieter infolge der Verbreitung dieser Informationen sollten zwischen den Anbietern und den zuständigen Behörden abgesprochen und von der öffentlichen Hand getragen werden. </s>Diese Informationen sollten auch in die Verträge aufgenommen \'\'\'\'\'werden, falls dies von den Mitgliedstaaten verlangt wird.\'\'\'\'\''),('j','i','l',2,2,4,'342','342','342','342','de','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.','2. Die Mitgliedstaaten stellen sicher, dass ihre Rechtsvorschriften die Einrichtung von Beschwerdestellen und Online-Diensten auf der geeigneten Gebietsebene nicht beeinträchtigen, um den Zugang zur Streitbeilegung für Verbraucher und Endnutzer zu ermöglichen.'),('j','i','l',2,2,4,'207','207','207','207','de','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','7. Bei Bekanntgabe beabsichtigter Änderungen der Vertragsbedingungen durch den Anbieter oder Betreiber haben die Teilnehmer das Recht, ihren Vertrag ohne Zahlung von Vertragsstrafen zu lösen. Den Teilnehmern sind diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, anzuzeigen; gleichzeitig müssen sie über ihr Recht unterrichtet werden, den Vertrag ohne Zahlung von Vertragsstrafen zu lösen, wenn sie die neuen Bedingungen ablehnen.','\'\'\'\'\'3. Die Mitgliedstaaten stellen sicher, dass die Teilnehmer das Recht haben, bei der \'\'\'\'\'Bekanntgabe \'\'\'\'\'von \'\'\'\'\'Änderungen der \'\'\'\'\'Vertragsbedingungen, die von \'\'\'\'\'den \'\'\'\'\'Unternehmen, \'\'\'\'\'die \'\'\'\'\'elektronische Kommunikationsnetze und/oder -dienste bereitstellen, vorgeschlagen werden, den \'\'\'\'\'Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen. \'\'\'\'\'Den Teilnehmern \'\'\'\'\'werden \'\'\'\'\'diese Änderungen mit ausreichender Frist, und zwar mindestens einen Monat zuvor, \'\'\'\'\'angezeigt; \'\'\'\'\'gleichzeitig \'\'\'\'\'werden \'\'\'\'\'sie über ihr Recht \'\'\'\'\'unterrichtet, \'\'\'\'\'den Vertrag ohne Zahlung von Vertragsstrafen zu \'\'\'\'\'widerrufen, \'\'\'\'\'wenn sie die neuen Bedingungen \'\'\'\'\'nicht annehmen. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden das Format für diese Mitteilungen vorgeben können.\'\'\'\'\''),('j','i','l',2,2,4,'3312','3312','3312','3312','de','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.','Die Mitgliedstaaten sorgen insbesondere dafür, dass die nationalen Regulierungsbehörden Konsultationsmechanismen einrichten, die sicherstellen, dass in ihrem Entscheidungsprozess Fragen, die die Endnutzer, insbesondere auch die behinderten Endnutzer, betreffen, gebührend berücksichtigt werden.','Die Mitgliedstaaten \'\'\'\'\'stellen \'\'\'\'\'insbesondere \'\'\'\'\'sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden \'\'\'\'\'einen Konsultationsmechanismus \'\'\'\'\'einrichten, \'\'\'\'\'mit dem gewährleistet wird, \'\'\'\'\'dass in \'\'\'\'\'ihren Entscheidungen in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen \'\'\'\'\'die \'\'\'\'\'Interessen der Verbraucher bei der elektronischen Kommunikation \'\'\'\'\'gebührend berücksichtigt werden.'),('j','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'de','','\'\'\'\'\'ba) Verbindungsdienste für Text- und Videotelefonie und Produkte bereitgestellt werden, die es älteren Menschen oder Menschen mit Behinderungen ermöglichen zu kommunizieren, zumindest was Notrufe betrifft.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141c','2141c','2141c','2141c','de','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,','c) die Teilnehmer über jede Änderung der ihnen von dem Unternehmen auferlegten Beschränkungen für den Zugang zu rechtmäßigen Inhalten sowie ihre Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder beliebige rechtmäßige Anwendungen und Dienste zu benutzen, zu informieren,','\'\'\'\'\'b) \'\'\'\'\'die Teilnehmer über jede Änderung der \'\'\'\'\'Verkehrsabwicklungsstrategien des Anbieters \'\'\'\'\'zu \'\'\'\'\'unterrichten;\'\'\'\'\''),('j','i','l',2,2,4,'3311','3311','3311','3311','de','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von Endnutzern, Verbrauchern, Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.','1. Die Mitgliedstaaten stellen sicher, dass die nationalen Regulierungsbehörden die Ansichten von \'\'\'\'\'Endnutzern und Verbrauchern (insbesondere auch von behinderten Endnutzern), \'\'\'\'\'Herstellern und Unternehmen, die elektronische Kommunikationsnetze und/oder -dienste bereitstellen, in allen mit Endnutzer- und Verbraucherrechten bei öffentlich zugänglichen elektronischen Kommunikationsdiensten zusammenhängenden Fragen berücksichtigen, soweit dies angemessen ist, insbesondere wenn sie beträchtliche Auswirkungen auf den Markt haben.'),('j','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'de','','\'\'\'\'\'(14c) Die Richtlinie 2002/22/EG berührt nicht das angemessene und diskriminierungsfreie etzmanagement durch die Anbieter.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021b4','2021b4','2021b4','2021b4','de','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,','- die Arten der angebotenen Wartungs- und Kundendienste sowie die Verfahren zur Kontaktaufnahme mit dem Kundendienst,','- die Arten der angebotenen \'\'\'\'\'Wartungsdienste \'\'\'\'\'und \'\'\'\'\'der verfügbaren \'\'\'\'\'Kundendienste sowie die \'\'\'\'\'Mittel \'\'\'\'\'zur Kontaktaufnahme mit \'\'\'\'\'diesen Diensten;\'\'\'\'\''),('j','i','l',2,2,4,'221','221','221','221','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – die Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze oder -dienste bereitstellen, dazu verpflichten können, vergleichbare, angemessene und aktuelle Endnutzerinformationen über die Qualität ihrer Dienste und über Maßnahmen zur Sicherstellung eines vergleichbaren Zugangs für behinderte Nutzer zu veröffentlichen. Die Informationen sind auf Aufforderung vor ihrer Veröffentlichung auch der nationalen Regulierungsbehörde vorzulegen.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden – nach Berücksichtigung der Ansichten der interessierten Kreise – <s>die </s>Unternehmen, die öffentlich zugängliche elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, \'\'\'\'\'zur Veröffentlichung vergleichbarer, angemessener \'\'\'\'\'und \'\'\'\'\'aktueller \'\'\'\'\'Endnutzerinformationen über die Qualität ihrer Dienste \'\'\'\'\'sowie \'\'\'\'\'über \'\'\'\'\'die \'\'\'\'\'zur \'\'\'\'\'Gewährleistung \'\'\'\'\'eines vergleichbaren Zugangs für behinderte \'\'\'\'\'Endnutzer getroffenen Maßnahmen verpflichten können. \'\'\'\'\'Die \'\'\'\'\'genannten \'\'\'\'\'Informationen sind auf Aufforderung vor ihrer Veröffentlichung <s>auch </s>der nationalen Regulierungsbehörde vorzulegen.'),('j','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'de','','\'\'\'\'\'Verbindungsdaten, die durch diese Software gespeichert werden könnten, sind nur für den Gebrauch durch den Nutzer selbst bestimmt.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021e','2021e','2021e','2021e','de','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und die Vertragskündigung einschließlich','e) die Vertragslaufzeit und die Bedingungen für eine Verlängerung und Beendigung der Dienste und \'\'\'\'\'des Vertragsverhältnisses \'\'\'\'\'einschließlich'),('j','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'de','','\'\'\'\'\'2a. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die öffentliche Kommunikationsnetze bereitstellen, dazu verpflichten können, Informationen über ihr Netzwerkmanagement im Zusammenhang mit Grenzen oder Einschränkungen zur Verfügung zu stellen, die für Endnutzer beim Zugang zu Diensten, Inhalten oder Anwendungen oder bei deren Nutzung bestehen. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über die notwendigen Befugnisse zur Untersuchung von Fällen verfügen, in denen die Unternehmen den Zugang der Endnutzer zu Diensten, Inhalten oder Anwendungen beschränkt haben.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141','2141','2141','2141','de','Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches öffentlich zugängliche elektronische Kommunikationsnetz und/oder Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,','\'\'\'\'\'4. \'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Unternehmen, die den Anschluss an ein öffentliches elektronisches \'\'\'\'\'Kommunikationsnetz und/oder \'\'\'\'\'öffentlich zugängliche elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, unter anderem dazu verpflichten können,','\'\'\'\'\'3. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden <s>die </s>Unternehmen, die <s>den Anschluss an ein öffentliches elektronisches öffentlich zugängliche </s>elektronische <s>Kommunikationsnetz und/oder </s>Kommunikationsdienste bereitstellen, <s>unter anderem dazu </s>verpflichten \'\'\'\'\'können, unter anderem\'\'\'\'\''),('j','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','de','b) angebotene Dienste, darunter insbesondere:','\'\'\'\'\'- wenn gemäß Artikel 26 der Zugang zu Notdiensten bereitgestellt und Angaben zum Anruferstandort übermittelt werden sollen, der Grad der Verlässlichkeit eines solchen Zugangs, soweit dies relevant ist, und Angaben dazu, ob dieser Zugang auf dem gesamten Hoheitsgebiet des betreffenden Mitgliedstaats bereitgestellt wird,\'\'\'\'\'','b) \'\'\'\'\'die angebotenen \'\'\'\'\'Dienste, darunter \'\'\'\'\'insbesondere\'\'\'\'\''),('j','i','l',2,2,4,'204','204',NULL,'204','de','4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.','<s>4. Die Mitgliedstaaten sorgen dafür, dass die Teilnehmer beim Abschluss von Verträgen mit Unternehmen, die elektronische Kommunikationsdienste erbringen, welche Gespräche ermöglichen, in klarer Weise darüber aufgeklärt werden, ob der Zugang zu Notdiensten ermöglicht wird oder nicht. Die Anbieter elektronischer Kommunikationsdienste müssen dafür sorgen, dass die Kunden vor Vertragsschluss und danach regelmäßig in klarer Weise darüber aufgeklärt werden, wenn kein Zugang zu Notdiensten möglich ist.</s>','\'\'\'\'\'2. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'in Fällen, in denen Verträge zwischen Teilnehmern und \'\'\'\'\'Unternehmen, die elektronische Kommunikationsdienste \'\'\'\'\'bereitstellen, \'\'\'\'\'welche \'\'\'\'\'Sprachkommunikation \'\'\'\'\'ermöglichen, \'\'\'\'\'geschlossen werden, die Teilnehmer klar \'\'\'\'\'darüber \'\'\'\'\'unterrichtet \'\'\'\'\'werden, ob <s>der </s>Zugang zu Notdiensten \'\'\'\'\'bereitgestellt \'\'\'\'\'wird oder \'\'\'\'\'nicht und ob Angaben zum Anruferstandort übermittelt werden. \'\'\'\'\'Die Anbieter elektronischer Kommunikationsdienste \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Kunden vor Vertragsschluss <s>und danach regelmäßig </s>in klarer Weise \'\'\'\'\'über alle Beschränkungen des Zugangs zu Notrufdiensten unterrichtet \'\'\'\'\'werden, \'\'\'\'\'ebenso wie bei jeder Änderung in Bezug auf den \'\'\'\'\'Zugang zu \'\'\'\'\'Notrufdiensten.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'de','(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.','(14d) Da uneinheitliche \'\'\'\'\'Abhilfemaßnahmen \'\'\'\'\'die <s>Dienstqualität die </s>Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden \'\'\'\'\'erlassenen Leitlinien oder sonstigen \'\'\'\'\'Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.','<s>(14d) Da uneinheitliche Mindestanforderungen an die Dienstqualität die Verwirklichung des Binnenmarkts erheblich beeinträchtigen, sollte die Kommission die von den nationalen Regulierungsbehörden getroffenen Maßnahmen im Hinblick auf mögliche regulierende Eingriffe in der gesamten Gemeinschaft bewerten und erforderlichenfalls technische Durchführungsmaßnahmen erlassen, um eine gemeinschaftsweit einheitliche Anwendung zu erreichen.</s>'),('j','i','l',2,2,4,'2021','2021','2021','2021','de','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:','2. Die Mitgliedstaaten sorgen dafür, dass die Verbraucher und andere Endnutzer, die dies wünschen, bei der Anmeldung zu Diensten, die den Anschluss an ein öffentliches Kommunikationsnetz oder elektronische Kommunikationsdienste bereitstellen, Anspruch auf einen Vertrag mit dem oder den Unternehmen haben, die derartige Dienste oder Anschlüsse bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Verbraucher und andere Endnutzer, die dies \'\'\'\'\'verlangen, \'\'\'\'\'bei der Anmeldung zu Diensten, die \'\'\'\'\'die Verbindung mit einem öffentlichen \'\'\'\'\'Kommunikationsnetz \'\'\'\'\'und/oder öffentlich zugänglichen elektronischen Kommunikationsdiensten \'\'\'\'\'bereitstellen, Anspruch auf einen Vertrag mit dem \'\'\'\'\'Unternehmen \'\'\'\'\'oder den Unternehmen haben, die derartige Dienste \'\'\'\'\'und/oder Verbindungen \'\'\'\'\'bereitstellen. In diesem Vertrag ist in klarer, umfassender und leicht zugänglicher Form mindestens Folgendes aufzuführen:'),('j','i','l',1,2,4,'20:14','20:14','20:14','20:14','de','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.','(14) Unbeschadet der otwendigkeit zur Erhaltung der Integrität und Sicherheit der etze und Dienste sollten die Endnutzer entscheiden, welche rechtmäßigen Inhalte sie versenden und empfangen möchten und welche Dienste und Anwendungen und welche Hardware und Software sie für diesen Zweck nutzen möchten. Ein wettbewerbsorientierter Markt mit transparenten Angeboten, wie in der Richtlinie 2002/22/EG vorgesehen, sollte sicherstellen, dass die Endnutzer Zugang zu rechtmäßigen Inhalten erhalten, solche Inhalte selbst verbreiten können und beliebige rechtmäßige Anwendungen und Dienste benutzen können, wie dies in Artikel 8 der Richtlinie 2002/21/EG vorgesehen ist. Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber vollständig über mögliche Einschränkungen und Grenzen bei der Nutzung der elektronischen Kommunikationsdienste informiert werden. Im Rahmen dieser Informationen sollten nach Wahl des Anbieters entweder die Art der betreffenden Inhalte, Anwendungen oder Dienste oder die Einzelanwendungen oder -dienste oder beides bestimmt werden. Je nach verwendeter Technologie und der Art der Einschränkungen und/oder Grenzen kann für diese Einschränkungen und/oder Grenzen die Einwilligung der Nutzer gemäß der Richtlinie 2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation) erforderlich sein.','\'\'\'\'\'(22) \'\'\'\'\'Angesichts der steigenden Bedeutung der elektronischen Kommunikation für die Verbraucher und Unternehmen sollten die Nutzer <s>auf jeden Fall vom Diensteanbieter bzw. Netzbetreiber </s>vollständig über \'\'\'\'\'die Verkehrsabwicklungsstrategien des Diensteanbieters bzw. Netzbetreibers, mit dem sie den Vertrag schließen, \'\'\'\'\'informiert werden. \'\'\'\'\'Bei einem Mangel an wirksamem Wettbewerb \'\'\'\'\'sollten <s>nach Wahl des Anbieters entweder </s>die \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'die \'\'\'\'\'ihnen gemäß \'\'\'\'\'der \'\'\'\'\'Richtlinie 2002/19/EG (Zugangsrichtlinie) zur Verfügung stehenden Abhilfemaßnahmen treffen, um dafür zu sorgen, dass \'\'\'\'\'der \'\'\'\'\'Zugang \'\'\'\'\'der Nutzer \'\'\'\'\'zu bestimmten Arten von Inhalten oder Anwendungen nicht unangemessen beschränkt wird.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','de','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von Netzen oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die Rahmenrichtlinie und die Einzelrichtlinien lassen die Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen Geschäftsverkehr) unberührt, die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter (wie darin definiert) enthält. Die Rahmenrichtlinie und die Einzelrichtlinien verpflichten die Anbieter nicht, die durch ihre Netze übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen Behörden.','(14b) Da es an einschlägigen Vorschriften des Gemeinschaftsrechts fehlt, werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der einzelnen Staaten als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der zuständigen Behörden der Mitgliedstaaten und nicht der Anbieter von \'\'\'\'\'etzen \'\'\'\'\'oder Diensten der elektronischen Kommunikation, nach den korrekten Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig bzw. schädlich sind. Die \'\'\'\'\'Richtlinie 2002/22/EG berührt nicht \'\'\'\'\'die <s>Einzelrichtlinien lassen die </s>Bestimmungen der Richtlinie 2000/31/EG (Richtlinie über den elektronischen \'\'\'\'\'Geschäftsverkehr), \'\'\'\'\'die unter anderem eine Vorschrift über die „reine Durchleitung“ durch zwischengeschaltete Diensteanbieter <s>(wie darin definiert) </s>enthält. Die \'\'\'\'\'Richtlinie 2002/22/EG verpflichtet \'\'\'\'\'die <s>Einzelrichtlinien verpflichten die </s>Anbieter nicht, die durch ihre \'\'\'\'\'etze \'\'\'\'\'übermittelten Informationen zu überwachen oder aufgrund solcher Informationen Strafmaßnahmen \'\'\'\'\'oder strafrechtliche Verfolgung \'\'\'\'\'gegen ihre Kunden zu ergreifen oder sie strafrechtlich zu verfolgen, und erlegt auch den Anbietern keine Haftung für die Informationen auf. Die Zuständigkeit für solche Strafmaßnahmen oder strafrechtliche Verfolgung bleibt bei den zuständigen \'\'\'\'\'Strafverfolgungsbehörden.\'\'\'\'\'','\'\'\'\'\'(23) Solange im Gemeinschaftsrecht einschlägige \'\'\'\'\'Vorschriften \'\'\'\'\'fehlen, \'\'\'\'\'werden Inhalte, Anwendungen und Dienste nach dem materiellen Recht und dem Prozessrecht der \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'als rechtmäßig oder schädlich eingestuft. Es ist Aufgabe der <s>zuständigen Behörden der </s>Mitgliedstaaten und nicht der Anbieter von <s>Netzen oder Diensten der </s>elektronischen \'\'\'\'\'Kommunikationsnetzen oder - diensten, \'\'\'\'\'nach \'\'\'\'\'ordnungsgemäßen \'\'\'\'\'Verfahren darüber zu entscheiden, ob Inhalte, Anwendungen oder Dienste rechtmäßig \'\'\'\'\'oder \'\'\'\'\'schädlich sind. Die Rahmenrichtlinie und die \'\'\'\'\'anderen \'\'\'\'\'Einzelrichtlinien \'\'\'\'\'berühren nicht \'\'\'\'\'die <s>Bestimmungen der </s>Richtlinie 2000/31/EG \'\'\'\'\'des Europäischen Parlaments und des Rates vom 8. Juni 2000 über bestimmte rechtliche Aspekte der Dienste der Informationsgesellschaft, insbesondere des elektronischen Geschäftsverkehrs, im Binnenmarkt \'\'\'\'\'(Richtlinie über den elektronischen Geschäftsverkehr) \'\'\'\'\'(ABl. L 178 vom 17.7.2000, S. 1.), \'\'\'\'\'die unter anderem eine Vorschrift über die \'\'\'\'\'\"reine Durchleitung\" \'\'\'\'\'durch \'\'\'\'\'Vermittler gemäß der Definition in jener Richtlinie enthält.\'\'\'\'\''),('j','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'de','','\'\'\'\'\'b) angebotene Dienste, darunter insbesondere:\'\'\'\'\'',''),('j','i','l',2,2,4,'3411','3411','3411','341','de','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten sorgen dafür, dass von unabhängigen Einrichtungen transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von Streitigkeiten zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, bezüglich der Vertragsbedingungen und der Vertragsausführung im Zusammenhang mit der Bereitstellung solcher Netze und Dienste zur Verfügung gestellt werden. Diese Verfahren ermöglichen eine gerechte und zügige Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche Beilegung von Verbraucherrechtsstreitigkeiten zuständig sind (ABl. L 115 vom 17.4.1998, S. 31.), Rechnung. Die Mitgliedstaaten können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf Streitigkeiten ausweiten, an denen andere Endnutzer beteiligt sind.','1. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass <s>von unabhängigen Einrichtungen </s>transparente, einfache und kostengünstige außergerichtliche Verfahren zur Beilegung von \'\'\'\'\'Streitfällen im Zusammenhang mit dieser Richtlinie \'\'\'\'\'zwischen Verbrauchern und Unternehmen, die elektronische Kommunikationsnetze und -dienste bereitstellen, \'\'\'\'\'in Bezug auf die Bedingungen und/oder die Ausführung \'\'\'\'\'der \'\'\'\'\'Verträge über die \'\'\'\'\'Bereitstellung solcher Netze \'\'\'\'\'und/oder \'\'\'\'\'Dienste zur Verfügung \'\'\'\'\'stehen. Die Mitgliedstaaten ergreifen Maßnahmen, um sicherzustellen, dass diese \'\'\'\'\'Verfahren <s>ermöglichen </s>eine gerechte und zügige <s>Streitbeilegung und tragen den Anforderungen der Empfehlung 98/257/EG der Kommission vom 30. März 1998 betreffend die Grundsätze für Einrichtungen, die für die außergerichtliche </s>Beilegung von \'\'\'\'\'Streitfällen ermöglichen; sie \'\'\'\'\'können gegebenenfalls ein Erstattungs- und/oder Entschädigungssystem einführen. Die Mitgliedstaaten können diese Verpflichtungen auf \'\'\'\'\'Streitfälle \'\'\'\'\'ausweiten, an denen andere Endnutzer beteiligt sind.'),('j','i','l',2,2,4,'2021b6','2021b6','2021b6','2021b6','de','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;','- alle vom Anbieter auferlegten Beschränkungen für die utzung der Endgeräte;','- alle vom Anbieter auferlegten Beschränkungen für die \'\'\'\'\'Nutzung \'\'\'\'\'der \'\'\'\'\'von ihm zur Verfügung gestellten Endeinrichtungen;\'\'\'\'\''),('j','i','l',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'de','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.','(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der \'\'\'\'\'utzung \'\'\'\'\'und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den <s>Richtlinien, die den </s>Rechtsrahmen für elektronische Kommunikationsnetze und \'\'\'\'\'- dienste bildenden Richtlinien \'\'\'\'\'zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. \'\'\'\'\'Die nationalen Regulierungsbehörden sollten auch Leitlinien mit Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG veröffentlichen und andere Maßnahmen treffen können, wenn sich diese Abhilfemaßnahmen im \'\'\'\'\'Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände \'\'\'\'\'als unwirksam erwiesen haben. Derartige Leitlinien oder Maßnahmen könnten \'\'\'\'\'auch <s>möglich sein, Mindestanforderungen an </s>die \'\'\'\'\'Bereitstellung eines Grundbestands an unbeschränkten Diensten vorsehen.\'\'\'\'\'','<s>(14a) Auf einem wettbewerbsorientierten Markt sollten die Nutzer auch die von ihnen benötigte Dienstqualität wählen können; es kann jedoch notwendig sein, bestimmte Mindestvorgaben für die Qualität öffentlicher Kommunikationsnetze festzusetzen, um eine Verschlechterung der Dienste, Einschränkungen und Grenzen bei der Nutzung und die Verlangsamung des Datenverkehrs zu verhindern. Bei mangelndem Wettbewerb sollten die nationalen Regulierungsbehörden die Abhilfemaßnahmen treffen, die ihnen gemäß den Richtlinien, die den Rechtsrahmen für elektronische Kommunikationsnetze und -dienste bilden, zur Verfügung stehen, um dafür zu sorgen, dass der Zugang der Nutzer zu bestimmten Arten von Inhalten oder Anwendungen nicht in unzumutbarer Weise beschränkt wird. Im Hinblick auf die Interessen der Nutzer und alle anderen bedeutsamen Umstände sollte es den nationalen Regulierungsbehörden auch möglich sein, Mindestanforderungen an die Dienstqualität gemäß der Richtlinie 2002/22/EG festzulegen.</s>'),('j','i','l',2,2,4,'222','222','222','222','de','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich möglicher Mechanismen für den Qualitätsnachweis vorschreiben, um sicherzustellen, dass die Endnutzer, einschließlich behinderter Nutzer, Zugang zu umfassenden, vergleichbaren, verlässlichen und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.','2. Die nationalen Regulierungsbehörden können unter anderem die zu erfassenden Parameter für die Dienstqualität und Inhalt, Form und Art der zu veröffentlichenden Angaben einschließlich \'\'\'\'\'etwaiger Qualitätszertifizierungsmechanismen \'\'\'\'\'vorschreiben, um sicherzustellen, dass die \'\'\'\'\'Endnutzer \'\'\'\'\'Zugang zu umfassenden, vergleichbaren, \'\'\'\'\'zuverlässigen \'\'\'\'\'und benutzerfreundlichen Informationen haben. Gegebenenfalls können die in Anhang III aufgeführten Parameter, Definitionen und Messverfahren verwendet werden.'),('j','i','l',2,2,4,'333','333',NULL,NULL,'de','3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>','<s>3. Die Mitgliedstaaten übermitteln der Kommission und der Behörde jährlich einen Bericht über die ergriffenen Maßnahmen und die erreichten Fortschritte bei der Verbesserung der Interoperabilität sowie der Nutzung elektronischer Kommunikationsdienste und entsprechender Endgeräte durch behinderte Nutzer und deren Zugang dazu.</s>'),('j','i','l',0,2,4,'28','28','28','28','de','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten','Artikel 28 − Zugang zu Rufnummern und Diensten'),('j','i','l',2,2,4,'2021f','2021f','2021f','2021f','de','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige Entschädigungen und die Erstattungsregelungen für den Fall der Nichteinhaltung der vertraglich vereinbarten Dienstqualität;','f) etwaige \'\'\'\'\'Entschädigungs- \'\'\'\'\'und <s>die </s>Erstattungsregelungen \'\'\'\'\'bei \'\'\'\'\'Nichteinhaltung der vertraglich vereinbarten Dienstqualität;'),('j','i','l',2,2,4,'2811a','2811a',NULL,'2811a','de','a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;','<s>a) die Endnutzer in der Lage sind, die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der Dienste der Informationsgesellschaft, zu erreichen und zu nutzen;</s>','a) die Endnutzer in der Lage sind, <s>die innerhalb der Gemeinschaft bereitgestellten Dienste, einschließlich der </s>Dienste \'\'\'\'\'unter Verwendung geografisch nicht gebundener Nummern in \'\'\'\'\'der \'\'\'\'\'Gemeinschaft \'\'\'\'\'zu erreichen und zu \'\'\'\'\'nutzen und\'\'\'\'\''),('j','i','l',2,2,4,'2021b5','2021b5','2021b5',NULL,'de','- die Frist bis zum Erstanschluss und','- die Frist bis zum Erstanschluss und','<s>- die Frist bis zum Erstanschluss und</s>'),('j','i','l',2,2,4,'2141b','2141b','2141b',NULL,'de','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,','b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,','<s>b) die Teilnehmer gegebenenfalls regelmäßig daran zu erinnern, dass bei dem Dienst, bei dem sie angemeldet sind, kein verlässlicher Zugang zu otdiensten möglich ist oder keine Angaben zum Anruferstandort übermittelt werden,</s>'),('j','i','l',2,2,4,'2811b','2811b','2811b','2811b','de','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen Nummerierungsplänen der Mitgliedstaaten, der Nummern aus dem europäischen Telefonnummernraum sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.','b) die Endnutzer in der Lage sind, <s>unabhängig von der vom Betreiber verwendeten Technologie und der von ihm genutzten Einrichtungen </s>alle in der Gemeinschaft bestehenden Rufnummern, einschließlich der Nummern in den nationalen \'\'\'\'\'Rufnummernplänen \'\'\'\'\'der Mitgliedstaaten, der Nummern aus dem \'\'\'\'\'ETNS \'\'\'\'\'sowie universeller internationaler gebührenfreier Rufnummern (UIFN), zu erreichen.'),('j','i','l',2,2,4,'2232','2232','2232',NULL,'de','Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','Kommt die Kommission nach Prüfung dieser \'\'\'\'\'Leitlinien \'\'\'\'\'und \'\'\'\'\'Maßnahmen und \'\'\'\'\'der Konsultation des [xxx] zu dem Schluss, dass \'\'\'\'\'dadurch \'\'\'\'\'Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. \'\'\'\'\'Diese \'\'\'\'\'Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>Kommt die Kommission nach Prüfung dieser Anforderungen und der Konsultation des [xxx] zu dem Schluss, dass durch nationale Anforderungen Hindernisse für den Binnenmarkt entstehen, kann sie technische Durchführungsmaßnahmen ergreifen. Solche Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','l',2,2,4,'2142','2142','2142','2142','de','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.','Falls dies als zweckdienlich erachtet wird, können die nationalen Regulierungs- behörden vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.','Falls dies als zweckdienlich erachtet wird, können die nationalen \'\'\'\'\'Regulierungsbehörden \'\'\'\'\'vor der Auferlegung von Verpflichtungen Selbst- oder Koregulierungsmaßnahmen fördern.'),('j','i','l',2,2,4,'2021c','2021c','2021c','2021c','de','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;','c) die Entscheidung, ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;','c) \'\'\'\'\'wenn eine Verpflichtung nach Artikel 25 besteht, \'\'\'\'\'die \'\'\'\'\'Entscheidung des Teilnehmers, \'\'\'\'\'ob seine personenbezogenen Daten in ein Teilnehmerverzeichnis aufgenommen werden sollen oder nicht, und die betreffenden Daten;'),('j','i','l',2,2,4,'2021g','2021g','2021g','2021g','de','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) das Vorgehen zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;','g) \'\'\'\'\'die Mittel \'\'\'\'\'zur Einleitung von Streitbeilegungsverfahren gemäß Artikel 34;'),('j','i','l',2,2,4,'2021e1','2021e1','2021e1','2021e1','de','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und','- der Gebühren für die Übertragung von Rufnummern oder anderen Kennungen und','- der \'\'\'\'\'Entgelte \'\'\'\'\'für die \'\'\'\'\'Übertragbarkeit \'\'\'\'\'von \'\'\'\'\'Nummern und \'\'\'\'\'anderen \'\'\'\'\'Teilnehmerkennungen;\'\'\'\'\''),('j','i','l',0,2,4,'22','22','22','22','de','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität','Artikel 22 − Dienstqualität'),('j','i','l',2,2,4,'212','212','212','212','de','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.','2. Die Mitgliedstaaten sorgen dafür, dass Unternehmen, die den Anschluss an ein öffentliches elektronisches Kommunikationsnetz und/oder elektronische Kommunikationsdienste bereitstellen, transparente, vergleichbare, ausreichende und aktuelle Informationen über geltende Preise und Tarife, über die bei Vertragskündigung anfallenden Gebühren und Informationen über Standardbedingungen für den Zugang zu den von ihnen für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen zu veröffentlichen sind, weitere Anforderungen vorgeben.','\'\'\'\'\'1. \'\'\'\'\'Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass \'\'\'\'\'die nationalen Regulierungsbehörden \'\'\'\'\'Unternehmen, die \'\'\'\'\'öffentliche \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsnetze und/oder -dienste \'\'\'\'\'bereitstellen, \'\'\'\'\'dazu verpflichten können, \'\'\'\'\'vergleichbare, ausreichende und aktuelle Informationen \'\'\'\'\'nach Anhang II \'\'\'\'\'über geltende Preise und \'\'\'\'\'Tarife sowie \'\'\'\'\'über <s>die bei Vertragskündigung anfallenden Gebühren und Informationen über </s>Standardbedingungen für den Zugang zu den <s>von ihnen </s>für Endnutzer und Verbraucher bereitgestellten Diensten und deren Nutzung <s>gemäß Anhang II veröffentlichen. Solche Informationen sind in klarer, umfassender und leicht zugänglicher Form </s>zu veröffentlichen. Die nationalen Regulierungsbehörden können hinsichtlich der Form, in der diese Informationen \'\'\'\'\'veröffentlicht werden, \'\'\'\'\'weitere Anforderungen \'\'\'\'\'festlegen, um Transparenz, Vergleichbarkeit, Klarheit und Zugänglichkeit zum Nutzen der Verbraucher zu gewährleisten.\'\'\'\'\''),('j','i','l',2,2,4,'344','344','344','344','de','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.','4. Dieser Artikel lässt einzelstaatliche gerichtliche Verfahren unberührt.'),('j','i','l',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','de','a) die häufigsten Formen einer utzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und ihre Folgen sowie','\'\'\'\'\'b) \'\'\'\'\'die \'\'\'\'\'Möglichkeiten des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\'','\'\'\'\'\'b) Mittel des Schutzes vor \'\'\'\'\'einer \'\'\'\'\'Gefährdung \'\'\'\'\'der \'\'\'\'\'persönlichen Sicherheit, der Privatsphäre \'\'\'\'\'und \'\'\'\'\'personenbezogener Daten bei der Nutzung elektronischer Kommunikationsdienste.\'\'\'\'\''),('j','i','l',2,2,4,'3412','3412','3412',NULL,'de','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.','Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.','<s>Die Mitgliedstaaten sorgen dafür, dass die mit der Beilegung solcher Streitigkeiten beauftragten Stellen, bei denen es sich um zentrale Auskunftsstellen handeln kann, der Kommission und den Behörden die einschlägigen Informationen zu statistischen Zwecken übermitteln.</s>'),('j','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'de','','\'\'\'\'\'bb) Schutzsoftware\'\'\'\'\'',''),('j','i','l',2,2,4,'2822','2822','2822',NULL,'de','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.','<s>Solche technischen Durchführungsmaßnahmen können regelmäßig überprüft werden, um der Markt- und Technologieentwicklung Rechnung zu tragen.</s>'),('j','i','l',2,2,4,'2141a','2141a','2141a','2141a','de','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt werden,','a) bei ummern oder Diensten, für die eine besondere Preisgestaltung gilt, die für Teilnehmer geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen <s>unmittelbar </s>vor Herstellung der Verbindung bereitgestellt werden,','a) bei \'\'\'\'\'Nummern \'\'\'\'\'oder Diensten, für die eine besondere Preisgestaltung gilt, \'\'\'\'\'den Teilnehmern \'\'\'\'\'die \'\'\'\'\'dafür \'\'\'\'\'geltenden Tarife anzugeben; für einzelne Kategorien von Diensten können die nationalen Regulierungsbehörden verlangen, dass diese Informationen unmittelbar vor Herstellung der Verbindung bereitgestellt \'\'\'\'\'werden;\'\'\'\'\''),('j','i','l',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','de','a) unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und deren rechtlichen Folgen sowie','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer \'\'\'\'\'utzung \'\'\'\'\'elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'Folgen sowie','a) <s>unbeschadet der Richtlinie 2000/31/EG über den elektronischen Geschäftsverkehr </s>die häufigsten Formen einer Nutzung elektronischer Kommunikationsdienste für unrechtmäßige Handlungen oder die Verbreitung schädlicher Inhalte, \'\'\'\'\'insbesondere wenn dadurch die Achtung der Rechte und Freiheiten anderer Personen beeinträchtigt werden kann, \'\'\'\'\'einschließlich Verstößen gegen das Urheberrecht und verwandte Schutzrechte und \'\'\'\'\'ihre \'\'\'\'\'rechtlichen Folgen sowie'),('j','i','l',2,2,4,'332','332','332','332','de','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.','2. Die Betroffenen können unter Leitung der nationalen Regulierungsbehörden gegebenenfalls Verfahren entwickeln, in die Verbraucher, Nutzergruppen und Diensteerbringer eingebunden werden, um die allgemeine Qualität der Dienstleistung zu verbessern, indem unter anderem Verhaltenskodizes und Betriebsstandards entwickelt und überwacht werden.'),('j','i','l',2,2,4,'213','213','213','213','de','Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. Falls solche Führer oder ähnlichen Techniken auf dem Markt nicht zur Verfügung stehen, sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die Informationen , die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'(3) \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung vergleichbarer Informationen, die Endnutzer und Verbraucher in die Lage versetzen, mit Hilfe interaktiver Führer oder ähnlicher Techniken eine unabhängige Bewertung der Kosten alternativer Nutzungsweisen vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'sorgen \'\'\'\'\'dafür, dass die nationalen Regulierungsbehörden solche Führer oder Techniken selbst oder über Dritte kostenlos oder zu einem angemessenen Preis bereitstellen. Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze oder -dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher interaktiven Führer oder ähnlicher Techniken kostenlos zu nutzen.','\'\'\'\'\'2. \'\'\'\'\'Die nationalen Regulierungsbehörden fördern die Bereitstellung \'\'\'\'\'von vergleichbaren \'\'\'\'\'Informationen, \'\'\'\'\'beispielsweise durch interaktive Führer oder ähnliche Techniken, um \'\'\'\'\'Endnutzer \'\'\'\'\'sowie \'\'\'\'\'Verbraucher in die Lage \'\'\'\'\'zu \'\'\'\'\'versetzen, <s>mit Hilfe interaktiver Führer oder ähnlicher Techniken </s>eine unabhängige Bewertung der Kosten alternativer \'\'\'\'\'Anwendungen \'\'\'\'\'vorzunehmen. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die nationalen Regulierungsbehörden solche Führer oder Techniken \'\'\'\'\'bereitstellen können, insbesondere wenn diese auf dem Markt nicht \'\'\'\'\'kostenlos oder zu einem angemessenen Preis \'\'\'\'\'zur Verfügung stehen. \'\'\'\'\'Dritten wird das Recht eingeräumt, die \'\'\'\'\'Informationen, \'\'\'\'\'die von Unternehmen, die elektronische Kommunikationsnetze \'\'\'\'\'und/oder \'\'\'\'\'-dienste bereitstellen, veröffentlicht werden, zum Zwecke des Verkaufs oder der Bereitstellung solcher <s>interaktiven </s>Führer oder <s>ähnlicher </s>Techniken kostenlos zu nutzen.'),('j','i','l',2,2,4,'2021e2','2021e2','2021e2','2021e2','de','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;','- der bei Vertragskündigung anfallenden Gebühren einschließlich einer etwaigen Kostenanlastung für Endgeräte;','- der bei \'\'\'\'\'Beendigung des Vertragsverhältnisses fälligen Entgelte \'\'\'\'\'einschließlich einer <s>etwaigen </s>Kostenanlastung für \'\'\'\'\'Endeinrichtungen;\'\'\'\'\''),('j','i','l',2,2,4,'2821','2821','2821',NULL,'de','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>2. Um sicherzustellen, dass die Endnutzer tatsächlich Zugang zu Rufnummern und Diensten in der Gemeinschaft haben, kann die Kommission technische Durchführungsmaßnahmen treffen. Diese Maßnahmen zur Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung werden nach dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','l',0,2,4,'34','34','34','34','de','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung','Artikel 34 − Außergerichtliche Streitbeilegung'),('j','i','l',2,2,4,'2021b2','2021b2','2021b2','2021b2','de','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,','- Angaben darüber, ob der Anbieter den Zugang des Teilnehmers zu rechtmäßigen Inhalten sowie seine Möglichkeit, solche Inhalte selbst zu nutzen und zu verbreiten oder rechtmäßige Anwendungen und Dienste zu benutzen, beschränkt,','- \'\'\'\'\'Informationen über die Verkehrsabwicklungsstrategien \'\'\'\'\'des \'\'\'\'\'Anbieters;\'\'\'\'\''),('j','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'de','','\'\'\'\'\'Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden die Betreiber verpflichten können, ihren Teilnehmern kostenlos zuverlässige, leicht zu nutzende und frei und vollständig konfigurierbare Schutz- und/oder Filtersoftware zur Kontrolle des Zugangs von Kindern oder schutzbedürftigen Personen zu illegalen oder gefährlichen Inhalten zur Verfügung zu stellen.\'\'\'\'\'',''),('j','i','l',2,2,4,'216','216',NULL,NULL,'de','6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>','<s>6. Um sicherzustellen, dass in der Gemeinschaft die Endnutzer in den Genuss der Vorteile einer einheitlichen Regelung der Tariftransparenz und Informationsbereitstellung gemäß Artikel 20 Absatz 5 kommen, kann die Kommission nach Konsultation der Europäischen Behörde für die Märkte der elektronischen Kommunikation (nachstehend „die Behörde“) technische Durchführungsmaßnahmen in diesem Bereich treffen, um beispielsweise entsprechende Methoden oder Verfahren festzulegen. Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 37 Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 37 Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i','l',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','de','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;','\'\'\'\'\'d) \'\'\'\'\'die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend berücksichtigen;','e) die vielfältigen Bedingungen im Zusammenhang mit Wettbewerb und Verbrauchern, die in den verschiedenen geografischen Gebieten innerhalb der Mitgliedstaaten herrschen, gebührend \'\'\'\'\'berücksichtigen.\'\'\'\'\''),('j','i','l',2,1,3,'0941','0941','0941','0941','de','4. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten elektronischer Kommunikationsdienste in den Funkfrequenzbändern bereitgestellt werden können, die elektronischen Kommunikationsdiensten gemäß den nationalen Frequenzbereichszuweisungsplänen \'\'\'\'\'und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen. Die Mitgliedstaaten können jedoch verhältnismäßige und diskriminierungsfreie Beschränkungen für die Bereitstellung bestimmter Arten elektronischer Kommunikationsdienste vorsehen.','4. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'von elektronischen Kommunikationsdiensten \'\'\'\'\'in den Funkfrequenzbändern bereitgestellt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste \'\'\'\'\'gemäß \'\'\'\'\'ihrem \'\'\'\'\'nationalen \'\'\'\'\'Frequenzbereichsnutzungsplan \'\'\'\'\'und \'\'\'\'\'der ITU-Vollzugsordnung \'\'\'\'\'für \'\'\'\'\'den Funkdienst zur Verfügung stehen.\'\'\'\'\''),('j','i','l',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','de','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie über mehrere aufeinander folgende Überprüfungszeiträume ein einheitliches Regulierungskonzept beibehalten;','a) die Vorhersehbarkeit der Regulierung dadurch fördern, dass sie \'\'\'\'\'gegebenenfalls Abhilfemaßnahmen \'\'\'\'\'über mehrere \'\'\'\'\'Marktüberprüfungen aufrechterhalten;\'\'\'\'\'','a) die Vorhersehbarkeit der Regulierung \'\'\'\'\'fördern;\'\'\'\'\''),('j','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','de','','','\'\'\'\'\'Die Mitgliedstaaten können jedoch verhältnismäßige und nichtdiskriminierende Beschränkungen für die Bereitstellung bestimmter Arten von elektronischen Kommunikationsdiensten vorsehen.\'\'\'\'\''),('j','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'de','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;','<s>a) zur Festlegung der Funkfrequenzbänder, für die Unternehmen untereinander Nutzungsrechte übertragen oder vermieten können;</s>'),('j','i','l',2,1,3,'084@A','084@A','084@A','084@A','de','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. a.','4a. Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen Zielsetzungen objektive, transparente, nicht diskriminierende und verhältnismäßige Regulierungsgrundsätze an, indem sie u. \'\'\'\'\'a.:\'\'\'\'\'','\'\'\'\'\'5. \'\'\'\'\'Die nationalen Regulierungsbehörden wenden bei der Verfolgung der in den Absätzen 2, 3 und 4 festgelegten politischen \'\'\'\'\'Ziele \'\'\'\'\'objektive, transparente, \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'und verhältnismäßige Regulierungsgrundsätze an, indem sie \'\'\'\'\'unter anderem\'\'\'\'\''),('j','i','l',2,1,3,'0931','0931','0931','0931','de','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, gewährleisten die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten zur Verfügung stehen.','3. Soweit in Unterabsatz 2 oder in den gemäß Artikel 9c erlassenen Maßnahmen nichts anderes vorgesehen ist, \'\'\'\'\'gewährleis ten \'\'\'\'\'die Mitgliedstaaten, dass alle Arten von für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die elektronischen Kommunikationsdiensten \'\'\'\'\'gemäß der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.','3. Soweit in Unterabsatz 2 <s>oder in den gemäß Artikel 9c erlassenen Maßnahmen </s>nichts anderes vorgesehen ist, \'\'\'\'\'stellen \'\'\'\'\'die \'\'\'\'\'Mitgliedstaaten sicher, \'\'\'\'\'dass alle Arten \'\'\'\'\'der \'\'\'\'\'für elektronische Kommunikationsdienste eingesetzten Technologien in den Funkfrequenzbändern genutzt werden können, die \'\'\'\'\'für elektronische Kommunikationsdienste gemäß ihrem nationalen Frequenzvergabeplan und der ITU-Vollzugsordnung für den Funkdienst \'\'\'\'\'zur Verfügung stehen.'),('j','i','l',2,1,3,'0841b','0841b','0841b','0841b','de','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;','b) einen weit gehenden Verbraucherschutz in den Beziehungen zwischen Kunden und Anbietern gewährleisten, insbesondere durch einfache, kostengünstige Verfahren zur Beilegung von Streitigkeiten; diese Verfahren werden von einer von den Betroffenen unabhängigen Stelle durchgeführt;'),('j','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'de','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;','b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;','<s>b) zur Harmonisierung der mit diesen Rechten verknüpften Bedingungen;</s>'),('j','i','l',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','de','c) den Wettbewerb zum Nutzen der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;','c) den Wettbewerb zum \'\'\'\'\'utzen \'\'\'\'\'der Verbraucher schützen und – wo dies möglich ist – einen Wettbewerb im Bereich Infrastruktur fördern;','c) den Wettbewerb zum Nutzen der Verbraucher schützen und \'\'\'\'\'gegebenenfalls den infrastrukturbasierten \'\'\'\'\'Wettbewerb <s>im Bereich Infrastruktur </s>fördern;'),('j','i','l',2,1,3,'082','082','082','082','de','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem','2. Die nationalen Regulierungsbehörden fördern den Wettbewerb bei der Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste, indem sie unter anderem'),('j','i','l',2,1,3,'083b','083b','083b','083b','de','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;','b) den Aufbau und die Entwicklung transeuropäischer Netze und die Interoperabilität europaweiter Dienste sowie die durchgehende Konnektivität fördern;'),('j','i','l',2,1,3,'0841','0841','0841','0841','de','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem','4. Die nationalen Regulierungsbehörden fördern die Interessen der Bürger der Europäischen Union, indem sie unter anderem'),('j','i','l',2,1,3,'0841d','0841d','0841d','0841d','de','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;','d) für die Bereitstellung klarer Informationen sorgen, indem sie insbesondere transparente Tarife und Bedingungen für die Nutzung öffentlich zugänglicher elektronischer Kommunikationsdienste fordern;'),('j','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'de','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:','Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete \'\'\'\'\'technische Durchführungsmaßnahmen ergreifen\'\'\'\'\'','<s>Als Beitrag zum Ausbau des Binnenmarktes und im Hinblick auf die Umsetzung der Grundsätze der Artikel 8b, 9, 9a und 9b kann die Kommission geeignete Maßnahmen ergreifen:</s>'),('j','i','l',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'de','','\'\'\'\'\'d) zur Festlegung der Funkfrequenzbänder, für die der Grundsatz der Dienstund Technologieneutralität gelten soll.\'\'\'\'\'',''),('j','i','l',2,1,3,'0812','0812','0812','0812','de','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen \'\'\'\'\'ist und soweit nichts anderes zur Erreichung der in den Absätzen 2 bis 4 festgelegten Ziele erforderlich \'\'\'\'\'ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.','Soweit in Artikel 9 zu den Funkfrequenzen nichts anderes vorgesehen ist, berücksichtigen die Mitgliedstaaten weitestgehend, dass die Regulierung \'\'\'\'\'möglichst \'\'\'\'\'technologieneutral sein sollte, und sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten Regulierungsaufgaben, insbesondere der Aufgaben, die der Gewährleistung eines wirksamen Wettbewerbs dienen, dies ebenfalls tun.'),('j','i','l',2,1,3,'084@Af','084@Af','084@Af','084@Af','de','f) Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald diese Voraussetzung erfüllt ist.','\'\'\'\'\'e) ordnungspolitische \'\'\'\'\'Vorabverpflichtungen nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'es ihn gibt.\'\'\'\'\'','f) \'\'\'\'\'regulatorische ex-ante-Verpflichtungen \'\'\'\'\'nur dann auferlegen, wenn es keinen wirksamen und nachhaltigen Wettbewerb gibt, und diese Verpflichtungen lockern oder aufheben, sobald \'\'\'\'\'es ihn gibt.\'\'\'\'\''),('j','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'de','(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>','<s>(26) Wegen der Auswirkungen von Ausnahmen auf die Weiterentwicklung des Binnenmarkts für Dienste der elektronischen Kommunikation sollte die Kommission in der Lage sein, Geltungsbereich und Art etwaiger Ausnahmen von den Grundsätzen der Technologie- und Dienstneutralität zu harmonisieren, die nicht der Förderung der kulturellen und sprachlichen Vielfalt und des Pluralismus der Medien dienen, wobei harmonisierte technische Bedingungen für die Verfügbarkeit und die effiziente Nutzung von Funkfrequenzen gemäß der Entscheidung Nr. 676/2002/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen Rechtsrahmen für die Frequenzpolitik in der Europäischen Gemeinschaft („Frequenzentscheidung“) (ABl. L 108 vom 24.4.2002, S. 1.) zu berücksichtigen sind.</s>'),('j','i','l',2,1,3,'0841g','0841g','0841g',NULL,'de','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.','g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.','<s>g) dem Grundsatz folgen, dass die Endnutzer in der Lage sein sollten, Zugang zu rechtmäßigen Inhalten zu erhalten und solche Inhalte zu verbreiten sowie beliebige rechtmäßige Anwendungen und/oder Dienste zu benutzen, und zu diesem Zweck zur Förderung rechtmäßiger Inhalte gemäß Artikel 33 der Richtlinie 2002/22/EG (Universaldienstrichtlinie) beitragen.</s>'),('j','i','l',2,1,3,'0932c','0932c','0932c','0932c','de','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, wenn die Nutzung einer Allgemeingenehmigung unterliegt,','c) zur Gewährleistung der breitestmöglichen gemeinsamen Nutzung der Funkfrequenzen, \'\'\'\'\'oder\'\'\'\'\'','\'\'\'\'\'d) \'\'\'\'\'Gewährleistung der \'\'\'\'\'größtmöglichen \'\'\'\'\'gemeinsamen Nutzung der \'\'\'\'\'Funkfrequenzen,\'\'\'\'\''),('j','i','l',2,1,3,'095','095','095','095','de','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen und Maßnahmen notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.','5. Die Mitgliedstaaten überprüfen regelmäßig, inwieweit die in den Absätzen 3 und 4 genannten Beschränkungen <s>und Maßnahmen </s>notwendig sind, und veröffentlichen die Ergebnisse dieser Überprüfungen.'),('j','i','l',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'de','-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;','-a) zur Anwendung des nach Artikel 8b Absatz \'\'\'\'\'4 \'\'\'\'\'aufgestellten <s>frequenzpolitischen Programms </s>Aktionsprogramms „Frequenzspektrum“;','<s>-a) zur Anwendung des nach Artikel 8b Absatz 74 aufgestellten frequenzpolitischen Programms Aktionsprogramms „Frequenzspektrum“;</s>'),('j','i','l',2,1,3,'0942b',NULL,NULL,'0942b','de','','','\'\'\'\'\'b) der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts,\'\'\'\'\''),('j','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','de','','\'\'\'\'\'ca) zur Sicherung der effizienten utzung der Funkfrequenzen,\'\'\'\'\'','\'\'\'\'\'e) Sicherstellung der effizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','i','l',2,1,3,'0943','0943','0943','0943','de','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn dadurch Dienste, von denen Menschenleben abhängen, geschützt werden müssen.','Eine Maßnahme, die in einem bestimmten Frequenzband die Bereitstellung aller anderen elektronischen Kommunikationsdienste untersagt, ist nur zulässig, wenn \'\'\'\'\'sie erforderlich ist, um Dienste zum Schutz des menschlichen Lebens zu schützen. Die Mitgliedstaaten können diese Maßnahmen auch erweitern, um anderen Zielen \'\'\'\'\'von \'\'\'\'\'allgemeinem Interesse zu entsprechen.\'\'\'\'\''),('j','i','l',2,1,3,'083a','083a','083a','083a','de','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;','a) verbleibende Hindernisse für die Bereitstellung elektronischer Kommunikationsnetze und -dienste sowie zugehöriger Einrichtungen und Dienste auf europäischer Ebene abbauen;'),('j','i','l',2,1,3,'0813','0813','0813','0813','de','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.','Die nationalen Regulierungsbehörden können im Rahmen ihrer Zuständigkeiten dazu beitragen, dass die Umsetzung von Maßnahmen zur Förderung der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien sichergestellt werden.'),('j','i','l',2,1,3,'0962',NULL,NULL,'0962','de','','','\'\'\'\'\'Für Funkfrequenzzuteilungen, Allgemeingenehmigungen und individuelle Nutzungsrechte, die am ...(Datum der Umsetzung der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) existierten, gilt Artikel 9a.\'\'\'\'\''),('j','i','l',2,1,3,'091','091','091','091','de','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. Dabei handeln sie im Einlang mit ihren Verpflichtungen aus dem Vertrag sowie gegebenenfalls aus entsprechenden internationalen Vereinbarungen und können öffentliche Belange wie nachfolgend festgelegt berücksichtigen.','1. Die Mitgliedstaaten sorgen für die wirksame Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit den Artikeln 8 und 8b, wobei gebührend zu berücksichtigen ist, dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die Zuweisung und Zuteilung dieser Funkfrequenzen durch die nationalen Regulierungsbehörden auf objektiven, transparenten, nicht diskriminierenden und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die \'\'\'\'\'internationalen Vereinbarungen \'\'\'\'\'ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.','1. Die Mitgliedstaaten sorgen für die \'\'\'\'\'effiziente \'\'\'\'\'Verwaltung der Funkfrequenzen für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikationsdienste in ihrem Hoheitsgebiet im Einklang mit \'\'\'\'\'Artikel 8, \'\'\'\'\'wobei \'\'\'\'\'sie \'\'\'\'\'gebührend \'\'\'\'\'berücksichtigen, \'\'\'\'\'dass die Funkfrequenzen ein öffentliches Gut von hohem gesellschaftlichen, kulturellen und wirtschaftlichen Wert sind. Sie gewährleisten, dass die <s>Zuweisung und </s>Zuteilung \'\'\'\'\'von \'\'\'\'\'Funkfrequenzen \'\'\'\'\'für elektronische Kommunikationsdienste und die Erteilung von Allgemeingenehmigungen oder individuellen Nutzungsrechten \'\'\'\'\'durch die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden \'\'\'\'\'auf objektiven, transparenten, \'\'\'\'\'nichtdiskriminierenden \'\'\'\'\'und angemessenen Kriterien beruhen. \'\'\'\'\'Sie halten dabei die einschlägigen \'\'\'\'\'internationalen \'\'\'\'\'Übereinkünfte ein \'\'\'\'\'und können öffentliche Belange <s>wie nachfolgend festgelegt </s>berücksichtigen.'),('j','i','l',2,1,3,'082b','082b','082b','082b','de','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation gibt, insbesondere bei der Bereitstellung von und beim Zugang zu Inhalten und Diensten in allen etzen;','b) gewährleisten, dass es keine Wettbewerbsverzerrungen oder -beschränkungen im Bereich der elektronischen Kommunikation \'\'\'\'\'gibt;\'\'\'\'\''),('j','i','l',2,1,3,'0841a','0841a','0841a','0841a','de','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;','a) sicherstellen, dass alle Bürger gemäß der Richtlinie 2002/22/EG (Universaldienstrichtlinie) Zugang zum Universaldienst erhalten;'),('j','i','l',2,1,3,'0942','0942','0942','0942','de','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern bereitzustellen sind, müssen dadurch gerechtfertigt sein, dass sie einem im allgemeinen Interesse liegenden Ziel entsprechend den im Einklang mit dem Gemeinschaftsrecht erlassenen nationalen Rechtsvorschriften dienen, z. B. dem Schutz des menschlichen Lebens, der Stärkung des sozialen, regionalen oder territorialen Zusammenhalts, der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder der Förderung kultur- und medienpolitischer Ziele, wie z. B. der kulturellen und sprachlichen Vielfalt sowie des Pluralismus der Medien.','Maßnahmen, aufgrund deren elektronische Kommunikationsdienste in bestimmten, für elektronische Kommunikationsdienste zur Verfügung stehenden Frequenzbändern \'\'\'\'\'bereit- zustellen \'\'\'\'\'sind, müssen dadurch gerechtfertigt sein, dass sie einem <s>im allgemeinen Interesse liegenden </s>Ziel \'\'\'\'\'von allgemeinem Interesse dienen, das die Mitgliedstaaten \'\'\'\'\'im Einklang mit dem Gemeinschaftsrecht \'\'\'\'\'festgelegt haben, \'\'\'\'\'wie \'\'\'\'\'unter anderem\'\'\'\'\''),('j','i','l',2,1,3,'0932b','0932b','0932b','0932b','de','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) zum Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,','b) <s>zum </s>Schutz der Bevölkerung vor Gesundheitsschäden durch elektromagnetische Felder,'),('j','i','l',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','de','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen fördern und dafür sorgen, dass in den Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den Investoren und denjenigen Unternehmen, die vom Zugang profitieren, eingegangen werden;','d) marktorientierte Investitionen und Innovationen für neue und gestärkte Infrastrukturen \'\'\'\'\'fördern, einschließlich einer Förderung gemeinsamer Investitionen \'\'\'\'\'und \'\'\'\'\'der Gewährleistung einer angemessenen Risikoteilung zwischen \'\'\'\'\'den <s>Kosten des Zugangs zu den Einrichtungen auch die Risiken berücksichtigt werden, die von den </s>Investoren und denjenigen Unternehmen, die vom Zugang \'\'\'\'\'zu diesen neuen Einrichtungen profitieren;\'\'\'\'\'','d) \'\'\'\'\'effiziente \'\'\'\'\'Investitionen und Innovationen \'\'\'\'\'im Bereich neuer \'\'\'\'\'und \'\'\'\'\'verbesserter Infrastrukturen, \'\'\'\'\'auch \'\'\'\'\'unter Beachtung der Investitionsrisiken, fördern;\'\'\'\'\''),('j','i','l',2,1,3,'0841c','0841c','0841c','0841c','de','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;','c) dazu beitragen, dass ein hohes Datenschutzniveau gewährleistet wird;'),('j','i','l',2,1,3,'092','092','092','092','de','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa Skaleneffekte und Interoperabilität der Dienste, zu erzielen. Hierbei handeln sie im Einklang mit den Artikeln 8b und 9c dieser Richtlinie und mit der Entscheidung 2002/676/EG (Frequenzentscheidung).','2. Die Mitgliedstaaten fördern die Harmonisierung der Nutzung der Funkfrequenzen in der Gemeinschaft, um deren effektiven und effizienten Einsatz zu gewährleisten und um Vorteile für die Verbraucher, wie etwa \'\'\'\'\'größenbedingte Kostenvorteile \'\'\'\'\'und Interoperabilität der Dienste, zu erzielen. \'\'\'\'\'Dabei \'\'\'\'\'handeln sie im Einklang mit <s>den Artikeln 8b und 9c dieser Richtlinie und mit </s>der Entscheidung \'\'\'\'\'Nr. \'\'\'\'\'2002/676/EG (Frequenzentscheidung).'),('j','i','l',2,1,3,'083d','083d','083d','083d','de','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) mit der Kommission und der Behörde zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.','d) \'\'\'\'\'untereinander sowie \'\'\'\'\'mit der Kommission und der \'\'\'\'\'GERT \'\'\'\'\'zusammenarbeiten, um die Entwicklung einer einheitlichen Regulierungspraxis und die einheitliche Anwendung dieser Richtlinie und der Einzelrichtlinien sicherzustellen.'),('j','i','l',2,1,3,'0932d','0932d','0932d','0932d','de','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.','d) zur Erreichung eines Ziels von allgemeinem Interesse im Einklang mit Absatz 4.','\'\'\'\'\'f) Gewährleistung der Verwirklichung \'\'\'\'\'eines Ziels von allgemeinem Interesse \'\'\'\'\'gemäß \'\'\'\'\'Absatz 4.'),('j','i','l',2,1,3,'0942c',NULL,NULL,'0942c','de','','','\'\'\'\'\'c) der Vermeidung einer ineffizienten Nutzung der Funkfrequenzen oder\'\'\'\'\''),('j','i','l',2,1,3,'0841e','0841e','0841e','0841e','de','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher Gruppen als Nutzer, insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;','e) die Bedürfnisse bestimmter gesellschaftlicher \'\'\'\'\'Nutzergruppen, \'\'\'\'\'insbesondere von Behinderten, älteren Menschen und Personen mit besonderen sozialen Bedürfnissen, berücksichtigen;'),('j','i','l',2,1,3,'082a','082a','082a','082a','de','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht \'\'\'\'\'wird und dass die Anbieter für etwaige ettomehrkosten, die ihnen durch die Auferlegung solcher gemeinwirtschaftlicher Verpflichtungen nachweislich entstanden sind, entschädigt werden;\'\'\'\'\'','a) sicherstellen, dass für die Nutzer, einschließlich Behinderter, älterer Menschen und Personen mit besonderen sozialen Bedürfnissen, der größtmögliche Nutzen in Bezug auf Auswahl, Preise und Qualität erbracht wird;'),('j','i','l',2,1,3,'0932','0932','0932','0932','de','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und nicht diskriminierende Beschränkungen für die Nutzung bestimmter Arten von für elektronische Kommunikationsdienste eingesetzten Technologien vorsehen, wenn dies aus folgenden Gründen erforderlich \'\'\'\'\'ist: den erforderlich \'\'\'\'\'ist:','Die Mitgliedstaaten können jedoch verhältnismäßige und \'\'\'\'\'nichtdiskriminierende \'\'\'\'\'Beschränkungen für die Nutzung bestimmter Arten von \'\'\'\'\'Funknetzen oder Technologien \'\'\'\'\'für \'\'\'\'\'drahtlosen Netzzugang für \'\'\'\'\'elektronische Kommunikationsdienste <s>eingesetzten Technologien </s>vorsehen, wenn dies aus folgenden Gründen erforderlich ist:'),('j','i','l',2,1,3,'097',NULL,NULL,'097','de','','','\'\'\'\'\'7. Unbeschadet der Einzelrichtlinien können die Mitgliedstaaten unter Berücksichtigung der relevanten innerstaatlichen Gegebenheiten Vorschriften erlassen, um dem Horten von Funkfrequenzen vorzubeugen, in dem sie insbesondere strenge Fristen für die tatsächliche Wahrnehmung der Nutzungsrechte durch den Rechtsinhaber vorgeben und für den Fall der Nichteinhaltung der Fristen Sanktionen – einschließlich Geldstrafen und Geldbußen oder Entzug der Nutzungsrechte – verhängen. Diese Vorschriften werden in verhältnismäßiger, nichtdiskriminierender und transparenter Weise erlassen und angewendet.\'\'\'\'\''),('j','i','l',2,1,3,'082c','082c','082c',NULL,'de','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;','c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;','<s>c) effiziente marktorientierte Infrastrukturinvestitionen fördern und erleichtern und die Innovation unterstützen;</s>'),('j','i','l',2,1,3,'0932a','0932a','0932a','0932a','de','a) zur Vermeidung funktechnischer Störungen, um vor allem die technische Dienstqualität und die effiziente Frequenznutzung sicherzustellen,','a) zur Vermeidung \'\'\'\'\'der Möglichkeit \'\'\'\'\'funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\'','a) <s>zur </s>Vermeidung funktechnischer \'\'\'\'\'Störungen,\'\'\'\'\''),('j','i','l',0,1,3,'08','08','08','08','de','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze','Artikel 8 − Politische Ziele und regulatorische Grundsätze'),('j','i','l',0,1,3,'09@C','09@C','09@C',NULL,'de','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen','<s>Artikel 9c − Harmonisierungsmaßnahmen für die Verwaltung der Funkfrequenzen</s>'),('j','i','l',2,1,3,'0942d',NULL,NULL,'0942d','de','','','\'\'\'\'\'d) der Förderung der kulturellen und sprachlichen Vielfalt sowie des Medienpluralismus, beispielsweise durch die Erbringung von Rundfunk- und Fernsehdiensten.\'\'\'\'\''),('j','i','l',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'de','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.','ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.','<s>ga) dem Grundsatz folgen, dass die Grundrechte und Freiheiten der Endnutzer, insbesondere gemäß Artikel 11 der Charta der Grundrechte der Europäischen Union zur Meinungs- und Informationsfreiheit, keinesfalls ohne vorherige Entscheidung der Justizbehörden eingeschränkt werden dürfen, es sei denn, die öffentliche Sicherheit ist bedroht; in diesem Fall kann die Entscheidung der Justizbehörden im achhinein erfolgen.</s>'),('j','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'de','c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>','<s>c) zur Verhinderung von Wettbewerbsverzerrungen, die auftreten können, wenn individuelle Rechte übertragen werden;</s>'),('j','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.','Diese \'\'\'\'\'Maßnahmen zur \'\'\'\'\'Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung <s>bewirken, </s>werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden nach dem in Artikel 22 Absatz 3 genannten Regelungsverfahren mit Kontrolle erlassen.</s>'),('j','i','l',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','de','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;','b) gewährleisten, dass Anbieter elektronischer Kommunikationsnetze und -dienste unter vergleichbaren Umständen keine diskriminierende Behandlung erfahren;'),('j','i','l',2,1,3,'083','083','083','083','de','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem','3. Die nationalen Regulierungsbehörden tragen zur Entwicklung des Binnenmarktes bei, indem sie unter anderem'),('j','i','l',2,1,3,'082d','082d','082d','082d','de','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.','d) für eine effiziente Nutzung der Funkfrequenzen und der Nummerierungsressourcen sorgen und deren effiziente Verwaltung sicherstellen.'),('j','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','de','','\'\'\'\'\'ba) zur Gewährleistung der technischen Qualität der Dienste,\'\'\'\'\'','\'\'\'\'\'c) Gewährleistung der technischen Dienstqualität,\'\'\'\'\''),('j','i','l',2,1,3,'0961','096','096','0961','de','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem [Datum der Umsetzung dieser Richtlinie].','6. Die Absätze 3 und 4 gelten für die Zuweisung und Zuteilung von Funkfrequenzen ab dem \'\'\'\'\'... (Datum \'\'\'\'\'der Umsetzung dieser \'\'\'\'\'Richtlinie.).\'\'\'\'\'','6. Die Absätze 3 und 4 gelten für <s>die Zuweisung und Zuteilung von </s>Funkfrequenzen \'\'\'\'\'für elektronische Kommunikations- dienste sowie für Allgemeingenehmigungen und individuelle Nutzungsrechte für Funkfrequenzen, die nach \'\'\'\'\'dem \'\'\'\'\'...(Datum \'\'\'\'\'der Umsetzung \'\'\'\'\'der Richtlinie 2009/.../EG [zur Änderung der Richtlinie 2002/21/EG].) zugeteilt bzw. gewährt werden.\'\'\'\'\''),('j','i','l',2,1,3,'0811','0811','0811','0811','de','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.','1. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden bei der Wahrnehmung der in dieser Richtlinie und den Einzelrichtlinien festgelegten regulatorischen Aufgaben alle angezeigten Maßnahmen treffen, die den in den Absätzen 2, 3 und 4 vorgegebenen Zielen dienen. Die Maßnahmen müssen in angemessenem Verhältnis zu diesen Zielen stehen.'),('j','i','l',2,1,3,'0942a',NULL,NULL,'0942a','de','','','\'\'\'\'\'a) dem Schutz des menschlichen Lebens,\'\'\'\'\''),('j','i','l',2,1,3,'0841f','0841f','0841f','0841f','de','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;','f) sicherstellen, dass die Integrität und Sicherheit der öffentlichen Kommunikationsnetze gewährleistet sind;'),('j','i','l',0,1,3,'09','09','09','09','de','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste','Artikel 9 − Verwaltung der Funkfrequenzen für die elektronischen Kommunikationsdienste'),('j','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','de','19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).','<s>19. Einhaltung der nationalen Vorschriften zur Umsetzung der Richtlinie 2001/29/EG des Europäischen Parlaments und des Rates (ABl. L 167 vom 22.6.2001, S. 10.) und der Richtlinie 2004/48/EG des Europäischen Parlaments und des Rates (ABl. L 157 vom 30.4.2004, S. 45.).</s>','19. \'\'\'\'\'Transparenzverpflichtungen für Unternehmen, die \'\'\'\'\'der \'\'\'\'\'Öffentlichkeit \'\'\'\'\'zur \'\'\'\'\'Verfügung stehende elektronische Kommunikationsdienste bereitstellen, mit denen sichergestellt werden soll, dass durchgehende Konnektivität im Einklang mit den Zielen und Grundsätzen gemäß Artikel 8 \'\'\'\'\'der Richtlinie \'\'\'\'\'2002/21/EG (Rahmenrichtlinie) besteht, Offenlegung von Beschränkungen \'\'\'\'\'des \'\'\'\'\'Zugangs zu Diensten \'\'\'\'\'und \'\'\'\'\'Anwendungen sowie von Verkehrsabwicklungsstrategien \'\'\'\'\'und \'\'\'\'\'– soweit notwendig \'\'\'\'\'und \'\'\'\'\'verhältnismäßig – Zugang der nationalen Regulierungsbehörden zu Informationen, die zur Prüfung der Richtigkeit der Offenlegung benötigt werden.\'\'\'\'\''),('j','i','l',3,1,2,'A1A','A1A',NULL,'A1A','de','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können','<s>A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können</s>','A. Bedingungen, die an eine Allgemeingenehmigung geknüpft werden können'),('j','i','l',2,2,5,'022','022','022','022','de','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck','Weiterhin bezeichnet im Sinne dieser Richtlinie der Ausdruck'),('j','i','l',2,2,5,'022h','022h','022h','022h','de','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','h) „elektronische Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen wird.','\'\'\'\'\'g) “elektronische \'\'\'\'\'Post” jede über ein öffentliches Kommunikationsnetz verschickte Text-, Sprach-, Ton- oder Bildnachricht, die im Netz oder im Endgerät des Empfängers gespeichert werden kann, bis sie von diesem abgerufen \'\'\'\'\'wird;\'\'\'\'\''),('j','i','l',2,2,5,'066@A','066@A','066@A','066@A','de','6a. Verkehrsdaten können im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) in Bezug auf öffentliche elektronische Kommunikationsdienste und -netze oder damit zusammenhängende Endgeräte und elektronische Kommunikationsgeräte durchzuführen, sofern nicht die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung bleibt auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß beschränkt.','6a. \'\'\'\'\'Unbeschadet der Einhaltung der Vorschriften außer denjenigen des Artikels 7 der Richtlinie 95/46/EG und des Artikels 5 dieser Richtlinie \'\'\'\'\'können \'\'\'\'\'Verkehrsdaten \'\'\'\'\'im berechtigten Interesse des für die Verarbeitung Verantwortlichen verarbeitet werden, um technische Maßnahmen für \'\'\'\'\'etz- \'\'\'\'\'und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) r. 460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'durchzuführen \'\'\'\'\'in Bezug auf \'\'\'\'\'einen öffentlichen Dienst für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikation, ein öffentliches \'\'\'\'\'oder \'\'\'\'\'privates Netz für elektronische Kommunikation, einen Dienst der Informationsgesellschaft oder \'\'\'\'\'damit zusammenhängende Endgeräte und \'\'\'\'\'Geräte für \'\'\'\'\'elektronische \'\'\'\'\'Kommunikation, \'\'\'\'\'sofern nicht \'\'\'\'\'das Interesse oder \'\'\'\'\'die geschützten Grundrechte und Grundfreiheiten der betroffenen Person überwiegen. Eine solche Verarbeitung \'\'\'\'\'muss \'\'\'\'\'auf das für derartige Sicherheitsvorkehrungen unbedingt erforderliche Maß \'\'\'\'\'beschränkt bleiben.\'\'\'\'\'','\'\'\'\'\'7. \'\'\'\'\'Verkehrsdaten können im \'\'\'\'\'strikt notwendigen Ausmaß \'\'\'\'\'verarbeitet werden, um <s>technische Maßnahmen für </s>die Netz- und Informationssicherheit gemäß der Definition in Artikel 4 Buchstabe c der Verordnung (EG) \'\'\'\'\'Nr. \'\'\'\'\'460/2004 des Europäischen Parlaments und des Rates vom 10. März 2004 zur Errichtung der Europäischen Agentur für Netz- und Informationssicherheit (ABl. L 77 vom 13.3.2004, S. 1.) \'\'\'\'\'zu gewährleisten.\'\'\'\'\''),('j','i','l',2,2,5,'04411','04411','04411',NULL,'de','Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis \'\'\'\'\'3b \'\'\'\'\'vorgesehenen Maßnahmen \'\'\'\'\'empfiehlt \'\'\'\'\'die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der <s>gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der </s>relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und \'\'\'\'\'3b \'\'\'\'\'vorgeschriebenen Informationen und \'\'\'\'\'Benachrichtigungen.\'\'\'\'\'','<s>Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 3d vorgesehenen Maßnahmen kann die Kommission nach Konsultation des Europäischen Datenschutzbeauftragten, der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten, der relevanten Interessengruppen und von ENISA technische Durchführungsmaßnahmen in Bezug auf die in Absatz 1a beschriebenen Maßnahmen und die Umstände, Form und Verfahren der in den Absätzen 3a und 3d vorgeschriebenen Informationen und Benachrichtigungen erlassen.</s>'),('j','i','l',2,2,5,'022i','022i',NULL,'022i','de','i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.','<s>i) „Verletzung des Schutzes personenbezogener Daten“ eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von oder zum Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.</s>','\'\'\'\'\'h) “Verletzung \'\'\'\'\'des Schutzes personenbezogener \'\'\'\'\'Daten” \'\'\'\'\'eine Verletzung der Sicherheit, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust, zur Veränderung und zur unbefugten Weitergabe von \'\'\'\'\'bzw. \'\'\'\'\'zum \'\'\'\'\'unbefugten \'\'\'\'\'Zugang zu personenbezogenen Daten führt, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.'),('j','i','l',2,2,5,'151@A',NULL,NULL,'151@A','de','','','\'\'\'\'\'1a. Absatz1 gilt nicht für Daten, für die in der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden, eine Vorratsspeicherung zu den in Artikel 1 Absatz 1 der genannten Richtlinie aufgeführten Zwecken ausdrücklich vorgeschrieben ist.\'\'\'\'\''),('j','i','l',0,2,5,'02','02','02','02','de','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen','Artikel 2 − Begriffsbestimmungen'),('j','i','l',2,2,5,'041','041','041','041','de','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.','1. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes muss geeignete technische und organisatorische Maßnahmen ergreifen, um die Sicherheit seiner Dienste zu gewährleisten; die Netzsicherheit ist hierbei erforderlichenfalls zusammen mit dem Betreiber des öffentlichen Kommunikationsnetzes zu gewährleisten. Diese Maßnahmen müssen unter Berücksichtigung des Standes der Technik und der Kosten ihrer Durchführung ein Sicherheitsniveau gewährleisten, das angesichts des bestehenden Risikos angemessen ist.'),('j','i','l',2,2,5,'052','052','052','052','de','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.','2. Absatz 1 betrifft nicht das rechtlich zulässige Aufzeichnen von Nachrichten und der damit verbundenen Verkehrsdaten, wenn dies im Rahmen einer rechtmäßigen Geschäftspraxis zum Nachweis einer kommerziellen Transaktion oder einer sonstigen geschäftlichen Nachricht geschieht.'),('j','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich der bei dem Verfahren gemäß dem vierten Spiegelstrich festgestellten Schwachstellen und ein Verfahren zur Einleitung vorbeugender, korrektiver und schadensbegrenzender Maßnahmen bezüglich sicherheitsrelevanter Zwischenfälle, die zu einer Sicherheitsverletzung führen können.\'\'\'\'\'',''),('j','i','l',0,2,5,'18','18','18',NULL,'de','Artikel 18 − Überprüfung','Artikel 18 − Überprüfung','<s>Artikel 18 − Überprüfung</s>'),('j','i','l',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'de','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.','(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. \'\'\'\'\'Sie identifizieren etzteilnahmevorrichtungen \'\'\'\'\'wie Computer und intelligente \'\'\'\'\'Mobilgeräte durch eine ummer. \'\'\'\'\'Angesichts der vielfältigen \'\'\'\'\'utzung \'\'\'\'\'von IP-Adressen und des schnellen Wandels der entsprechenden Technologien <s>(einschließlich der IPv6-Einführung) </s>stellen sich Fragen \'\'\'\'\'betreffend die utzung personenbezogener \'\'\'\'\'Daten unter bestimmten Bedingungen. \'\'\'\'\'Deshalb sollte \'\'\'\'\'die \'\'\'\'\'Kommission eine Studie über IP-Adressen \'\'\'\'\'und \'\'\'\'\'ihre utzung durchführen und geeignete \'\'\'\'\'Vorschläge \'\'\'\'\'vorlegen.\'\'\'\'\'','<s>(27a) IP-Adressen sind für das Funktionieren des Internets wesentlich. Dabei handelt es sich um eindeutige Nummern, welche den Geräten zugeteilt werden, die in ein Computernetz, das zur Kommunikation zwischen seinen etzknoten das Internetprotokoll genutzt wird, eingebunden sind, wie Computer und intelligente Mobilgeräte. In der Praxis können sie auch benutzt werden, um den Nutzer eines bestimmten Gerätes zu identifizieren. Angesichts der vielfältigen Nutzung von IP-Adressen und des schnellen Wandels der entsprechenden Technologien (einschließlich der IPv6-Einführung) stellen sich Fragen bezüglich ihrer Behandlung als personenbezogene Daten unter bestimmten Bedingungen. Die Entwicklungen bei der Nutzung von IP-Adressen sollten genau verfolgt werden, wobei die Arbeit, die u. a. bereits von der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten geleistet wurde, und gegebenenfalls entsprechende Vorschläge zu berücksichtigen sind.</s>'),('j','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','de','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','(36) Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die nationalen Regulierungsbehörden sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, und alle benötigten Informationen einholen können, damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.','\'\'\'\'\'(54) \'\'\'\'\'Angesichts der Notwendigkeit, in der Gemeinschaft einen angemessenen Schutz der Privatsphäre und personenbezogener Daten bei deren Übermittlung und Verarbeitung im Zusammenhang mit der Nutzung elektronischer Kommunikationsnetze zu gewährleisten, müssen als hinreichender Anreiz für die Einhaltung der Schutzbestimmungen wirksame Um- und Durchsetzungsbefugnisse geschaffen werden. Die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörden und gegebenenfalls andere relevante nationale Stellen \'\'\'\'\'sollten mit ausreichenden Befugnissen und Ressourcen ausgestattet werden, um Verstöße effektiv untersuchen zu können, \'\'\'\'\'einschließlich der Befugnis, \'\'\'\'\'alle benötigten Informationen \'\'\'\'\'einzuholen, \'\'\'\'\'damit sie Beschwerden nachgehen und bei Verstößen Sanktionen verhängen können.'),('j','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'de','','\'\'\'\'\'(30a) Bei der Durchführung von Maßnahmen zur Umsetzung der Richtlinie 2002/58/EG sollten die Behörden und Gerichte der Mitgliedstaaten nicht nur ihr nationales Recht im Einklang mit der genannten Richtlinie auslegen, sondern auch darauf achten, dass sie sich nicht auf eine Auslegung der Richtlinie stützen, die im Widerspruch zu anderen Grundrechten oder allgemeinen Grundsätzen des Gemeinschaftsrechts wie dem Grundsatz der Verhältnismäßigkeit stehen würde.\'\'\'\'\'',''),('j','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'de','','\'\'\'\'\'3b. Die Schwere einer Verletzung, die eine Benachrichtigung der Teilnehmer erfordert, wird nach den Umständen der Verletzung bestimmt, z. B. dem Risiko für die von der Verletzung betroffenen personenbezogenen Daten, der Art der von der Verletzung betroffenen Daten, der Zahl der betroffenen Teilnehmer und der unmittelbaren oder potenziellen Auswirkungen der Verletzung auf die Bereitstellung der Dienste.\'\'\'\'\'',''),('j','i','l',2,2,5,'0434','0434',NULL,NULL,'de','3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>','<s>3c. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Vorschriften festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes gemäß den Absätzen 3a und 3b erforderlich ist, sowie des Formates und der Verfahrensweise für die Benachrichtigung. Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllen, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen und treffen Abhilfemaßnahmen, die gegebenenfalls auch eine Veröffentlichung einschließen können.</s>'),('j','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'de','','\'\'\'\'\'Spätestens zwei Jahre nach Inkrafttreten der Richtlinie 2008/.../EG [zur Änderung der Richtlinie 2002/22/EG über den Universaldienst und Nutzerrechte bei elektronischen Kommunikationsnetzen und -diensten, der Richtlinie 2002/58/EG über die Verarbeitung personenbezogener Daten und den Schutz der Privatsphäre in der elektronischen Kommunikation und der Verordnung (EG) Nr. 2006/2004 über die Zusammenarbeit im Verbraucherschutz] legt die Kommission dem Europäischen Parlament, dem Rat und dem Europäischen Wirtschafts- und Sozialausschuss nach Konsultation des Europäischen Datenschutzbeauftragten, Arbeitsgruppe nach Artikel 29 und anderer Interessenträger einschließlich von Vertretern der Wirtschaft einen auf einer eingehenden Studie beruhenden Bericht zusammen mit Empfehlungen für die einheitliche Nutzung der IP-Adressen und die Anwendung der Datenschutzrichtlinien auf ihre Erfassung und weitere Verarbeitung vor.\'\'\'\'\'',''),('j','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'de','','\'\'\'\'\'- ein Verfahren zur Ermittlung und Bewertung der nach vernünftigem Ermessen vorhersehbaren Schwachstellen in den vom Betreiber elektronischer Kommunikationsdienste unterhaltenen Systemen unter Einschluss einer regelmäßigen Überwachung zur Feststellung von Sicherheitsverletzungen und\'\'\'\'\'',''),('j','i','l',2,2,5,'022g','022g','022g','022g','de','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','g) „Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;','\'\'\'\'\'f) \'\'\'\'\'„Dienst mit Zusatznutzen” jeden Dienst, der die Bearbeitung von Verkehrsdaten oder anderen Standortdaten als Verkehrsdaten in einem Maße erfordert, das über das für die Übermittlung einer Nachricht oder die Fakturierung dieses Vorgangs erforderliche Maß hinausgeht;'),('j','i','l',2,2,5,'041@A','041@A','041@A',NULL,'de','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest','1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG \'\'\'\'\'und der Richtlinie 2006/24/EG des Europäischen Parlaments und des Rates vom 15. März 2006 über die Vorratsspeicherung von Daten, die bei der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste oder öffentlicher Kommunikationsnetze erzeugt oder verarbeitet werden (ABl. L 105 vom 13.4.2006, S. 54.), \'\'\'\'\'müssen diese Maßnahmen \'\'\'\'\'Folgendes umfassen:\'\'\'\'\'','<s>1a. Unbeschadet der Bestimmungen der Richtlinie 95/46/EG müssen diese Maßnahmen zumindest</s>'),('j','i','l',2,2,5,'151','151','151','151','de','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.','1. Die Mitgliedstaaten können Rechtsvorschriften erlassen, die die Rechte und Pflichten gemäß Artikel 5, Artikel 6, Artikel 8 Absätze 1, 2, 3 und 4 sowie Artikel 9 dieser Richtlinie beschränken, sofern eine solche Beschränkung gemäß Artikel 13 Absatz 1 der Richtlinie 95/46/EG für die nationale Sicherheit, (d. h. die Sicherheit des Staates), die Landesverteidigung, die öffentliche Sicherheit sowie die Verhütung, Ermittlung, Feststellung und Verfolgung von Straftaten oder des unzulässigen Gebrauchs von elektronischen Kommunikationssystemen in einer demokratischen Gesellschaft notwendig, angemessen und verhältnismäßig ist. Zu diesem Zweck können die Mitgliedstaaten unter anderem durch Rechtsvorschriften vorsehen, dass Daten aus den in diesem Absatz aufgeführten Gründen während einer begrenzten Zeit aufbewahrt werden. Alle in diesem Absatz genannten Maßnahmen müssen den allgemeinen Grundsätzen des Gemeinschaftsrechts einschließlich den in Artikel 6 Absätze 1 und 2 des Vertrags über die Europäische Union niedergelegten Grundsätzen entsprechen.'),('j','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','de','','','\'\'\'\'\'(55) Die Um- und Durchsetzung dieser Richtlinie erfordert häufig eine Zusammenarbeit zwischen den nationalen Regulierungsbehörden zweier oder mehrerer Mitgliedstaaten, wie etwa bei der Bekämpfung von grenzüberschreitender unerbetener Werbung (\"Spam\") und Spähsoftware (\"Spyware\"). Damit in solchen Fällen eine reibungslose und schnelle Zusammenarbeit gewährleistet ist, sollten im Rahmen von Empfehlungen Verfahren festgelegt werden, in denen beispielsweise auf die Menge und das Format der zwischen Behörden ausgetauschten Informationen oder auf einzuhaltende Fristen Bezug genommen wird. Diese Verfahren werden auch die Harmonisierung der daraus resultierenden Pflichten der Marktteilnehmer ermöglichen und damit zur Schaffung gleicher Wettbewerbsbedingungen in der Gemeinschaft beitragen.\'\'\'\'\''),('j','i','l',2,2,5,'051','051','051','051','de','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.','1. Die Mitgliedstaaten stellen die Vertraulichkeit der mit öffentlichen Kommunikationsnetzen und öffentlich zugänglichen Kommunikationsdiensten übertragenen Nachrichten und der damit verbundenen Verkehrsdaten durch innerstaatliche Vorschriften sicher. Insbesondere untersagen sie das Mithören, Abhören und Speichern sowie andere Arten des Abfangens oder Überwachens von Nachrichten und der damit verbundenen Verkehrsdaten durch andere Personen als die Nutzer, wenn keine Einwilligung der betroffenen Nutzer vorliegt, es sei denn, dass diese Personen gemäß Artikel 15 Absatz 1 gesetzlich dazu ermächtigt sind. Diese Bestimmung steht - unbeschadet des Grundsatzes der Vertraulichkeit - der für die Weiterleitung einer Nachricht erforderlichen technischen Speicherung nicht entgegen.'),('j','i','l',2,2,5,'152','152','152','152','de','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.','2. Die Bestimmungen des Kapitels III der Richtlinie 95/46/EG über Rechtsbehelfe, Haftung und Sanktionen gelten im Hinblick auf innerstaatliche Vorschriften, die nach der vorliegenden Richtlinie erlassen werden, und im Hinblick auf die aus dieser Richtlinie resultierenden individuellen Rechte.'),('j','i','l',2,2,5,'063','063','063','063','de','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der utzer, auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der utzer oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit zurückzuziehen.','3. Der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes kann die in Absatz 1 genannten Daten zum Zwecke der Vermarktung elektronischer Kommunikationsdienste oder zur Bereitstellung von Diensten mit Zusatznutzen im dazu erforderlichen Maß und innerhalb des dazu oder zur Vermarktung erforderlichen Zeitraums verarbeiten, sofern der Teilnehmer oder der \'\'\'\'\'Nutzer, \'\'\'\'\'auf den sich die Daten beziehen, zuvor seine Einwilligung gegeben hat. Der \'\'\'\'\'Nutzer \'\'\'\'\'oder der Teilnehmer hat die Möglichkeit, seine Einwilligung zur Verarbeitung der Verkehrsdaten jederzeit \'\'\'\'\'zu widerrufen.\'\'\'\'\''),('j','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','de','','\'\'\'\'\'3a. Die zuständige Behörde prüft und bestimmt die Schwere der Verletzung. Falls die Verletzung für ernst befunden wird, fordert die zuständige Behörde den Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste und den Anbieter von Diensten der Informationsgesellschaft auf, die von der Verletzung betroffenen Personen unverzüglich in angemessener Form zu benachrichtigen. Die Benachrichtigung muss die in Absatz 3 beschriebenen Angaben enthalten.\'\'\'\'\'','\'\'\'\'\'4. Die Mitgliedstaaten stellen sicher, dass die zuständige nationale Behörde in der Lage ist, ausführliche Regelungen festzulegen und gegebenenfalls Anweisungen zu erteilen bezüglich der Umstände, unter denen die Benachrichtigung über eine Verletzung des Schutzes personenbezogener Daten durch den Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes erforderlich ist, sowie bezüglich des Formates und der Verfahrensweise für die Benachrichtigung.\'\'\'\'\''),('j','i','l',2,2,5,'142','142','142','142','de','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der Informationsgesellschaft (ABl. L 204 vom 21.7.1998, S. 37. Richtlinie geändert durch die Richtlinie 98/48/EG (ABl. L 217 vom 5.8.1998, S. 18).).','2. Soweit die Bestimmungen dieser Richtlinie nur mit Hilfe spezifischer technischer Merkmale elektronischer Kommunikationsnetze durchgeführt werden können, unterrichten die Mitgliedstaaten die Kommission darüber gemäß der Richtlinie 98/34/EG des Europäischen Parlaments und des Rates vom 22. Juni 1998 über ein Informationsverfahren auf dem Gebiet der Normen und technischen Vorschriften und der Vorschriften für die Dienste der \'\'\'\'\'Informationsgesellschaft.\'\'\'\'\''),('j','i','l',2,2,5,'0442','0442','0442',NULL,'de','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.','<s>Diese Maßnahmen, die eine Änderung nicht wesentlicher Bestimmungen dieser Richtlinie durch Ergänzung bewirken, werden gemäß dem in Artikel 14a Absatz 2 genannten Regelungsverfahren mit Kontrolle erlassen. In Fällen äußerster Dringlichkeit kann die Kommission das in Artikel 14a Absatz 3 vorgesehene Dringlichkeitsverfahren anwenden.</s>'),('j','i','l',1,2,5,'03:28','03:28','03:28','03:28','de','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','(28) Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln kann. So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten auszulesen, die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. Dazu muss gewährleistet werden, dass alle Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie 2002/58/EG, insbesondere deren Vorschriften über Sicherheit, Datenverkehr, Standortdaten und Vertraulichkeit zur Anwendung kommen.','\'\'\'\'\'(44) \'\'\'\'\'Der technische Fortschritt erlaubt die Entwicklung neuer Anwendungen auf der Grundlage von Datenerfassungs- und Identifizierungsgeräten, bei denen es sich auch um kontaktlos mit Funkfrequenzen arbeitende Geräte handeln \'\'\'\'\'könnte. \'\'\'\'\'So werden beispielsweise in RFID-Funkfrequenzerkennungsgeräten (Radio Frequency Identification Devices) Funkfrequenzen genutzt, um von eindeutig gekennzeichneten Etiketten Daten \'\'\'\'\'abzulesen, \'\'\'\'\'die dann über bestehende Kommunikationsnetze weitergeleitet werden können. Die breite Nutzung solcher Technologien kann erhebliche wirtschaftliche und soziale Vorteile bringen und damit einen großen Beitrag zum Binnenmarkt leisten, wenn ihr Einsatz von den Bürgern akzeptiert wird. \'\'\'\'\'Um dieses Ziel zu erreichen, \'\'\'\'\'muss gewährleistet werden, dass \'\'\'\'\'sämtliche \'\'\'\'\'Grundrechte des Einzelnen, einschließlich des Rechts auf Privatsphäre und Datenschutz, gewahrt bleiben. Werden solche Geräte an öffentlich zugängliche elektronische Kommunikationsnetze angeschlossen oder werden elektronische Kommunikationsdienste als Grundinfrastruktur genutzt, so sollten die einschlägigen Bestimmungen der Richtlinie \'\'\'\'\'2002/58/EG (Datenschutzrichtlinie für elektronische Kommunikation), einschließlich der \'\'\'\'\'Vorschriften über Sicherheit, Datenverkehr, Standortdaten und \'\'\'\'\'Vertraulichkeit, \'\'\'\'\'zur Anwendung kommen.'),('j','i','l',1,2,5,'043:29','043:29','043:29','043:29','de','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen Schaden, z. B. wirtschaftliche Einbußen, soziale Nachteile oder Identitätsbetrug, für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb sollten Teilnehmer, die von solchen Sicherheitsverletzungen betroffen sind, unverzüglich vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen benachrichtigt werden, damit sie die erforderliche Schutzvorkehrungen treffen können. Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.','(29) Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines Teilnehmers oder einer Person führt, kann einen erheblichen \'\'\'\'\'Schaden \'\'\'\'\'für den Nutzer nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der betroffene Diensteanbieter \'\'\'\'\'die \'\'\'\'\'nationale Regulierungsbehörde bzw. andere zuständige nationale Behörde unverzüglich \'\'\'\'\'von \'\'\'\'\'allen \'\'\'\'\'Sicherheitsverletzungen \'\'\'\'\'benachrichtigen. Die zuständige nationale Behörde sollte \'\'\'\'\'die \'\'\'\'\'Schwere dieser Sicherheitsverletzungen feststellen und den \'\'\'\'\'betroffenen Diensteanbieter \'\'\'\'\'veranlassen, die geschädigten Personen unverzüglich und in angemessener Weise zu benachrichtigen. Ferner sollte der betroffene Diensteanbieter \'\'\'\'\'bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) \'\'\'\'\'nicht nur die zuständige nationale Behörde, sondern auch \'\'\'\'\'sofort die geschädigten Nutzer benachrichtigen. \'\'\'\'\'Auch \'\'\'\'\'sollten die Anbieter alle betroffenen Nutzer \'\'\'\'\'jährlich \'\'\'\'\'über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die \'\'\'\'\'während des entsprechenden Zeitraums \'\'\'\'\'aufgetreten sind, informieren. Die Benachrichtigung der nationalen Behörden und der Nutzer sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den Schutz der betroffenen Nutzer enthalten.','\'\'\'\'\'(47) \'\'\'\'\'Eine Sicherheitsverletzung, die zum Verlust oder zur Preisgabe personenbezogener Daten eines \'\'\'\'\'einzelnen \'\'\'\'\'Teilnehmers <s>oder einer Person </s>führt, kann \'\'\'\'\'erhebliche \'\'\'\'\'wirtschaftliche \'\'\'\'\'Schäden und \'\'\'\'\'soziale Nachteile \'\'\'\'\'einschließlich des Identitätsbetrugs \'\'\'\'\'nach sich ziehen, wenn nicht rechtzeitig und angemessen darauf reagiert wird. Deshalb \'\'\'\'\'sollte der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes unmittelbar nach Bekanntwerden einer solchen Verletzung die damit verbundenen Risiken bewerten, indem er beispielsweise die Art der von der Verletzung betroffenen Daten (einschließlich Sensibilität der Daten, Zusammenhang und bestehende Sicherheitsmaßnahmen), die Ursache und das Ausmaß der Sicherheitsverletzung, die Zahl der betroffenen Teilnehmer und die mögliche Schädigung der Teilnehmer infolge der Verletzung (z.B. Identitätsdiebstahl, finanzieller Verlust, entgangene Geschäfts- oder Beschäftigungsmöglichkeiten oder physische Schädigung) ermittelt. \'\'\'\'\'Teilnehmer, die von <s>solchen </s>Sicherheitsverletzungen betroffen sind, \'\'\'\'\'die zu einer ernsthaften Bedrohung ihrer Privatsphäre führen könnten (z.B. Identitätsdiebstahl oderbetrug, physische Schädigung, erhebliche Demütigung oder Rufschaden) sollten \'\'\'\'\'unverzüglich <s>vom jeweiligen Diensteanbieter über alle Sicherheitsverletzungen </s>benachrichtigt werden, damit sie die \'\'\'\'\'erforderlichen \'\'\'\'\'Schutzvorkehrungen treffen können. <s>Insbesondere kommt es darauf an, dass die betroffenen Diensteanbieter bei unmittelbarer Gefahr für die Verbraucherrechte und -interessen (wie etwa beim unberechtigten Zugriff auf den Inhalt von E-Mails, auf Kreditkarteninformationen usw.) sofort die geschädigten Nutzer benachrichtigen. Ferner sollten die Anbieter alle betroffenen Nutzer einmal pro Jahr über sämtliche Sicherheitsverletzungen im Sinne dieser Richtlinie, die in den vorangehenden zwölf Monaten aufgetreten sind, informieren. </s>Die Benachrichtigung <s>der nationalen Behörden und der Nutzer </s>sollte Informationen über die vom Betreiber nach der Verletzung ergriffenen Maßnahmen sowie Empfehlungen für den <s>Schutz der </s>betroffenen Nutzer \'\'\'\'\'enthalten. Der Anbieter sollte nicht verpflichtet sein, den Teilnehmer von einer Sicherheitsverletzung zu benachrichtigen, wenn er der zuständigen Behörde glaubhaft machen konnte, dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat und diese Maßnahmen auf die von der Sicherheitsverletzung betroffenen Daten angewandt wurden. Diese technischen Schutzmaßnahmen sollten die Daten für alle unbefugten Personen verschlüsseln.\'\'\'\'\''),('j','i','l',2,2,5,'062','062','062','062','de','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.','2. Verkehrsdaten, die zum Zwecke der Gebührenabrechnung und der Bezahlung von Zusammenschaltungen erforderlich sind, dürfen verarbeitet werden. Diese Verarbeitung ist nur bis zum Ablauf der Frist zulässig, innerhalb deren die Rechnung rechtlich angefochten oder der Anspruch auf Zahlung geltend gemacht werden kann.'),('j','i','l',2,2,5,'022f','022f','022f','022f','de','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','f) „Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;','\'\'\'\'\'e) \'\'\'\'\'„Einwilligung” eines Nutzers oder Teilnehmers die Einwilligung der betroffenen Person im Sinne von Richtlinie 95/46/EG;'),('j','i','l',2,2,5,'0432','0432','0432','0432','de','3a. Eine Benachrichtigung der betroffenen Teilnehmer oder Personen ist nicht erforderlich, wenn der Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste zur Zufriedenheit der zuständigen Behörde nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte und Interessen der Verbraucher zu rechnen ist.','\'\'\'\'\'Die \'\'\'\'\'Betreiber öffentlich zugänglicher elektronischer Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und \'\'\'\'\'der \'\'\'\'\'für die Verarbeitung \'\'\'\'\'der \'\'\'\'\'Daten Verantwortliche und \'\'\'\'\'der \'\'\'\'\'Anbieter der Dienste der Informationsgesellschaft ist, benachrichtigen zuvor ihre utzer, um drohende, unmittelbare Gefahren für die \'\'\'\'\'Rechte und Interessen der Verbraucher \'\'\'\'\'abzuwenden.\'\'\'\'\'','\'\'\'\'\'Stellt die Verletzung personenbezogener Daten eine ernsthafte Bedrohung \'\'\'\'\'der \'\'\'\'\'Privatsphäre des Teilnehmers dar, so benachrichtigt \'\'\'\'\'der Betreiber \'\'\'\'\'der \'\'\'\'\'öffentlich \'\'\'\'\'zugänglichen elektronischen \'\'\'\'\'Kommunikationsdienste \'\'\'\'\'die zuständige nationale \'\'\'\'\'Behörde <s>nachgewiesen hat, dass infolge der Verletzung mit keiner Gefährdung der Rechte </s>und \'\'\'\'\'den Teilnehmer unverzüglich über die Verletzung.\'\'\'\'\''),('j','i','l',2,2,5,'021','021','021','021','de','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG des Europäischen Parlaments und des Rates vom 7. März 2002 über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") (ABl. L 108 vom 24.4.2002, S. 33.) auch für diese Richtlinie.','Sofern nicht anders angegeben, gelten die Begriffsbestimmungen der Richtlinie 95/46/EG und der Richtlinie 2002/21/EG <s>des Europäischen Parlaments und des Rates vom 7. März 2002 </s>über einen gemeinsamen Rechtsrahmen für elektronische Kommunikationsnetze und -dienste (\"Rahmenrichtlinie\") <s>(ABl. L 108 vom 24.4.2002, S. 33.) </s>auch für diese Richtlinie.'),('j','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','de','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten sorgen dafür, dass die nationalen Regulierungsbehörden über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der Möglichkeit, sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständigen \'\'\'\'\'nationalen Regulierungsbehörden \'\'\'\'\'und gegebenenfalls andere nationale Stellen \'\'\'\'\'über alle erforderlichen Untersuchungsbefugnisse und Mittel verfügen, einschließlich der \'\'\'\'\'Befugnis, \'\'\'\'\'sämtliche zweckdienliche Informationen zu erlangen, die sie benötigen, um die Einhaltung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften zu überwachen und durchzusetzen.'),('j','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'de','','\'\'\'\'\'Die nationalen Regulierungsbehörden überwachen auch, ob die Unternehmen ihre Meldepflichten nach diesem Artikel erfüllt haben, und verhängen, falls dies nicht der Fall ist, geeignete Sanktionen, die gegebenenfalls auch eine Veröffentlichung einschließen können.\'\'\'\'\'',''),('j','i','l',0,2,5,'15','15','15','15','de','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG','Artikel 15 − Anwendung einzelner Bestimmungen der Richtlinie 95/46/EG'),('j','i','l',2,2,5,'153','153','153','153','de','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.','3. Die gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzte Datenschutzgruppe nimmt auch die in Artikel 30 jener Richtlinie festgelegten Aufgaben im Hinblick auf die von der vorliegenden Richtlinie abgedeckten Aspekte, nämlich den Schutz der Grundrechte und der Grundfreiheiten und der berechtigten Interessen im Bereich der elektronischen Kommunikation wahr.'),('j','i','l',2,2,5,'042','042','042','042','de','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.','2. Besteht ein besonderes Risiko der Verletzung der Netzsicherheit, muss der Betreiber eines öffentlich zugänglichen elektronischen Kommunikationsdienstes die Teilnehmer über dieses Risiko und - wenn das Risiko außerhalb des Anwendungsbereichs der vom Diensteanbieter zu treffenden Maßnahmen liegt - über mögliche Abhilfen, einschließlich der voraussichtlich entstehenden Kosten, unterrichten.'),('j','i','l',1,2,5,'143:35@B','143:35@B',NULL,NULL,'de','(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>','<s>(35b) Werden gemäß der Richtlinie 1999/5/EG oder dem Beschluss 87/95/EWG des Rates Maßnahmen getroffen, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die den Schutz personenbezogener Daten und der Privatsphäre gewährleist, so sollten solche Maßnahmen den Grundsatz der Technologieneutralität weitestgehend wahren.</s>'),('j','i','l',2,2,5,'022d','022d','022d','022d','de','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;','d) “Nachricht” jede Information, die zwischen einer endlichen Zahl von Beteiligten über einen öffentlich zugänglichen elektronischen Kommunikationsdienst ausgetauscht oder weitergeleitet wird. Dies schließt nicht Informationen ein, die als Teil eines Rundfunkdienstes über ein elektronisches Kommunikationsnetz an die Öffentlichkeit weitergeleitet werden, soweit die Informationen nicht mit dem identifizierbaren Teilnehmer oder Nutzer, der sie erhält, in Verbindung gebracht werden können;'),('j','i','l',2,2,5,'061','061','061','061','de','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, sind unbeschadet der Absätze 2, 3 und 5 des vorliegenden Artikels und des Artikels 15 Absatz 1 zu löschen oder zu anonymisieren, sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.','1. Verkehrsdaten, die sich auf Teilnehmer und Nutzer beziehen und vom Betreiber eines öffentlichen Kommunikationsnetzes oder eines öffentlich zugänglichen Kommunikationsdienstes verarbeitet und gespeichert werden, \'\'\'\'\'werden \'\'\'\'\'unbeschadet der Absätze 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'und 7 \'\'\'\'\'des vorliegenden Artikels und des Artikels 15 Absatz 1 \'\'\'\'\'gelöscht \'\'\'\'\'oder \'\'\'\'\'anonymisiert, \'\'\'\'\'sobald sie für die Übertragung einer Nachricht nicht mehr benötigt werden.'),('j','i','l',2,2,5,'151@B','151@B','151@B',NULL,'de','1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.','\'\'\'\'\'1 ter. \'\'\'\'\'Die Betreiber öffentlich zugänglicher Kommunikationsdienste \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Anbieter von Diensten \'\'\'\'\'der \'\'\'\'\'Informationsgesellschaft informieren die unabhängigen Datenschutzbehörden \'\'\'\'\'unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die \'\'\'\'\'betreffende unabhängige Datenschutzbehördeinformiert \'\'\'\'\'die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.','<s>1b. Die Betreiber öffentlich zugänglicher Kommunikationsdienste informieren die gemäß Artikel 28 der Richtlinie 95/46/EG geschaffene Kontrollstelle unverzüglich über alle gemäß Absatz 1 eingegangenen Anträge auf Zugang zu den personenbezogenen Daten der Nutzer einschließlich der angegebenen rechtlichen Begründung und des bei den einzelnen Anträgen angewandten rechtlichen Verfahrens. Die Kontrollstelle informiert die zuständigen Justizbehörden, wenn sie der Ansicht ist, dass die einschlägigen Vorschriften des nationalen Rechts nicht eingehalten wurden.</s>'),('j','i','l',0,2,5,'15@A','15@A','15@A','15@A','de','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung','Artikel 15a − Umsetzung und Durchsetzung'),('j','i','l',0,2,5,'05','05','05','05','de','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation','Artikel 5 − Vertraulichkeit der Kommunikation'),('j','i','l',0,2,5,'04','04','04','04','de','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung','Artikel 4 − Sicherheit der Verarbeitung'),('j','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'de','','\'\'\'\'\'Die Betreiber oder Anbieter unterrichten die betroffenen Nutzer alljährlich über alle Sicherheitsverletzungen, die auf unbeabsichtigte oder unrechtmäßige Weise zur Vernichtung, zum Verlust oder zur Veränderung oder zur unbefugten Weitergabe von bzw. zum unbefugten Zugang zu personenbezogenen Daten geführt haben, die übertragen, gespeichert oder auf andere Weise im Zusammenhang mit der Bereitstellung öffentlich zugänglicher elektronischer Kommunikationsdienste in der Gemeinschaft verarbeitet werden.\'\'\'\'\'',''),('j','i','l',2,2,5,'141','141','141','141','de','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.','1. Bei der Durchführung der Bestimmungen dieser Richtlinie stellen die Mitgliedstaaten vorbehaltlich der Absätze 2 und 3 sicher, dass keine zwingenden Anforderungen in Bezug auf spezifische technische Merkmale für Endgeräte oder sonstige elektronische Kommunikationsgeräte gestellt werden, die deren Inverkehrbringen und freien Vertrieb in und zwischen den Mitgliedstaaten behindern können.'),('j','i','l',0,2,5,'06','06','06','06','de','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten','Artikel 6 − Verkehrsdaten'),('j','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','de','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. Unbeschadet etwaiger gerichtlicher Rechtsbehelfe sorgen die Mitgliedstaaten dafür, dass die nationalen Regulierungsbehörden befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.','2. \'\'\'\'\'Die \'\'\'\'\'Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die \'\'\'\'\'zuständige nationale Behörde und gegebenenfalls andere nationale Stellen \'\'\'\'\'befugt sind, die Einstellung der in Absatz 1 genannten Verstöße anzuordnen.'),('j','i','l',2,2,5,'022c','022c','022c','022c','de','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) „Standortdaten” Daten, die in einem elektronischen Kommunikationsnetz verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;','c) \'\'\'\'\'“Standortdaten” \'\'\'\'\'Daten, die in einem elektronischen Kommunikationsnetz \'\'\'\'\'oder von einem elektronischen Kommunikationsdienst \'\'\'\'\'verarbeitet werden und die den geografischen Standort des Endgeräts eines Nutzers eines öffentlich zugänglichen elektronischen Kommunikationsdienstes angeben;'),('j','i','l',2,2,5,'022e','022e','022e',NULL,'de','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;','<s>e) „Anruf“ eine über einen öffentlich zugänglichen Telefondienst aufgebaute Verbindung, die eine zweiseitige Kommunikation ermöglicht;</s>'),('j','i','l',2,2,5,'053','053','053','053','de','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte Informationen nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten sorgen dafür, dass die Speicherung von Informationen im Endgerät eines Teilnehmers oder Nutzers oder der Zugriff auf darin bereits gespeicherte \'\'\'\'\'Informationen, unabhängig davon, ob eine solche Speicherung direkt oder indirekt mit Hilfe eines Speichermediums erfolgt, verboten \'\'\'\'\'ist, \'\'\'\'\'sofern \'\'\'\'\'der betreffende Teilnehmer oder Nutzer \'\'\'\'\'nicht zuvor seine Einwilligung gegeben hat, wobei zu berücksichtigen ist, dass die Browser-Einstellung eine vorherige Einwilligung darstellt, und \'\'\'\'\'gemäß der Richtlinie 95/46/EG klare und umfassende Informationen insbesondere über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem Zugriff nicht entgegen, wenn der alleinige Zweck die Durchführung <s>oder Erleichterung </s>der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.','3. Die Mitgliedstaaten \'\'\'\'\'stellen sicher, \'\'\'\'\'dass die Speicherung von Informationen \'\'\'\'\'oder der Zugriff auf Informationen, die bereits \'\'\'\'\'im Endgerät eines Teilnehmers oder Nutzers \'\'\'\'\'gespeichert sind, \'\'\'\'\'nur unter der Bedingung gestattet ist, dass der betreffende Teilnehmer oder Nutzer gemäß der Richtlinie 95/46/EG klare und umfassende Informationen \'\'\'\'\'u.a. \'\'\'\'\'über die Zwecke der Verarbeitung erhält und von dem für diese Verarbeitung Verantwortlichen auf das Recht hingewiesen wird, diese Verarbeitung abzulehnen. Dies steht einer technischen Speicherung oder dem \'\'\'\'\'Zugang \'\'\'\'\'nicht entgegen, wenn der alleinige Zweck die Durchführung oder Erleichterung der Übertragung einer Nachricht über ein elektronisches Kommunikationsnetz ist oder wenn dies unbedingt erforderlich ist, um einen vom Teilnehmer oder Nutzer ausdrücklich gewünschten Dienst der Informationsgesellschaft zur Verfügung zu stellen.'),('j','i','l',0,2,5,'14','14','14','14','de','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung','Artikel 14 − Technische Merkmale und Normung'),('j','i','l',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'de','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.','(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre \'\'\'\'\'und des Rechts auf Vertraulichkeit und Sicherheit der Systeme der Informationstechnologie, \'\'\'\'\'in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.','<s>(26a) Die Richtlinie 2002/58/EG dient der Harmonisierung der Vorschriften der Mitgliedstaaten, die erforderlich ist, um einen gleichwertigen Schutz der Grundrechte und Grundfreiheiten, insbesondere des Rechts auf Privatsphäre in Bezug auf die Verarbeitung personenbezogener Daten im Bereich der elektronischen Kommunikation sowie den freien Verkehr dieser Daten und von elektronischen Kommunikationsgeräten und -diensten in der Gemeinschaft zu gewährleisten.</s>'),('j','i','l',2,2,5,'044',NULL,NULL,'044','de','','','\'\'\'\'\'5. Zur Gewährleistung einer einheitlichen Anwendung der in den Absätzen 1 bis 4 vorgesehenen Maßnahmen kann die Kommission nach Anhörung der Europäischen Agentur für Netz- und Informationssicherheit (ENISA), der Datenschutzgruppe \"Artikel 29\" und des Europäischen Datenschutzbeauftragten Empfehlungen unter anderem in Bezug auf Umstände, Form und Verfahren der in diesem Artikel vorgeschriebenen Informationen und Benachrichtigungen erlassen.\'\'\'\'\''),('j','i','l',2,2,5,'0433','0433','0433','0433','de','3b. Der Anbieter braucht die betroffenen Teilnehmer oder Personen nicht von einer Verletzung des Schutzes personenbezogener Daten zu benachrichtigen, wenn er zur Zufriedenheit der zuständigen Behörde nachgewiesen hat , dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. Solche technischen Schutzmaßnahmen müssen die Daten für alle unbefugten Personen unverständlich machen.','<s>3b. </s>Der Anbieter braucht \'\'\'\'\'den Kunden bzw. \'\'\'\'\'die \'\'\'\'\'betroffene Person \'\'\'\'\'nicht von einer \'\'\'\'\'Sicherheitsverletzung \'\'\'\'\'zu benachrichtigen, wenn er \'\'\'\'\'den \'\'\'\'\'zuständigen \'\'\'\'\'Behörden glaubhaft machen konnte, \'\'\'\'\'dass er geeignete technische Schutzmaßnahmen für die betroffenen Daten ergriffen hat. \'\'\'\'\'Diese \'\'\'\'\'technischen Schutzmaßnahmen \'\'\'\'\'verschlüsseln \'\'\'\'\'die Daten für alle unbefugten \'\'\'\'\'Personen.\'\'\'\'\'','\'\'\'\'\'In der Benachrichtigung des Teilnehmers werden mindestens \'\'\'\'\'die \'\'\'\'\'Art der \'\'\'\'\'Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'und die Kontaktstellen, bei denen weitere Informationen erhältlich sind, genannt und Maßnahmen \'\'\'\'\'zur \'\'\'\'\'Begrenzung \'\'\'\'\'der \'\'\'\'\'möglichen negativen Auswirkungen der Verletzung des Schutzes personenbezogener Daten empfohlen. In der Benachrichtigung der \'\'\'\'\'zuständigen \'\'\'\'\'nationalen \'\'\'\'\'Behörde \'\'\'\'\'werden zusätzlich \'\'\'\'\'die \'\'\'\'\'Folgen der Verletzung des Schutzes personenbezogener \'\'\'\'\'Daten \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'vom Betreiber nach der Verletzung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt.\'\'\'\'\''),('j','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','de','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche Sanktionen, einschließlich etwaiger strafrechtlicher Sanktionen, bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. Diese Sanktionen müssen wirksam, verhältnismäßig und abschreckend sein. Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis spätestens [Termin für die Umsetzung des Änderungsrechtsaktes] mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.','1. Die Mitgliedstaaten legen fest, welche \'\'\'\'\'Sanktionen \'\'\'\'\'bei einem Verstoß gegen die innerstaatlichen Vorschriften zur Umsetzung dieser Richtlinie zu verhängen sind, und treffen die zu deren Durchsetzung erforderlichen Maßnahmen. \'\'\'\'\'Die vorgesehenen \'\'\'\'\'Sanktionen müssen wirksam, verhältnismäßig und abschreckend \'\'\'\'\'sein; sie können für den gesamten Zeitraum einer Verletzung angewendet werden, auch wenn die Verletzung in der Folge abgestellt wurde. \'\'\'\'\'Die Mitgliedstaaten teilen der Kommission diese Vorschriften bis \'\'\'\'\'zum ...(Das in Artikel 4 Absatz 1 genannte Datum. 16497/08) \'\'\'\'\'mit und melden ihr unverzüglich etwaige spätere Änderungen, die diese Vorschriften berühren.'),('j','i','l',2,2,5,'064','064','064','064','de','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.','4. Der Diensteanbieter muss dem Teilnehmer oder Nutzer mitteilen, welche Arten von Verkehrsdaten für die in Absatz 2 genannten Zwecke verarbeitet werden und wie lange das geschieht; bei einer Verarbeitung für die in Absatz 3 genannten Zwecke muss diese Mitteilung erfolgen, bevor um Einwilligung ersucht wird.'),('j','i','l',2,2,5,'022b','022b','022b','022b','de','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;','b) „Verkehrsdaten” Daten, die zum Zwecke der Weiterleitung einer Nachricht an ein elektronisches Kommunikationsnetz oder zum Zwecke der Fakturierung dieses Vorgangs verarbeitet werden;'),('j','i','l',2,2,5,'181','181','181',NULL,'de','Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.','\'\'\'\'\'18. \'\'\'\'\'Die Kommission unterbreitet dem Europäischen Parlament und dem Rat \'\'\'\'\'bis zum ... (Zwei \'\'\'\'\'Jahre nach \'\'\'\'\'Inkrafttreten dieser Richtlinie.) \'\'\'\'\'nach Konsultation der \'\'\'\'\'Arbeitsgruppe nach \'\'\'\'\'Artikel 29 <s>der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten </s>und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung \'\'\'\'\'dieser \'\'\'\'\'Richtlinie <s>2002/58/EG </s>und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die <s>Nachrichten </s>Bestimmungen über unerbetene \'\'\'\'\'Nachrichten, \'\'\'\'\'die Meldung von Sicherheitsverletzungen \'\'\'\'\'und die utzung personenbezogener Daten durch öffentliche oder private Dritte zu Zwecken, die nicht von dieser Richtlinie abgedeckt werden, \'\'\'\'\'unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. \'\'\'\'\'Gegebenenfalls unterbreitet die \'\'\'\'\'Kommission <s>kann </s>unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor \'\'\'\'\'und des Vertrags von Lissabon zur Änderung des Vertrags über die Europäische Union und des Vertrags zur Gründung der Europäischen Gemeinschaft (ABl. C 306 vom 17. 12.2007, S. 1.), insbesondere der in Artikel 16 vorgesehenen neuen Zuständigkeiten in Fragen des Datenschutzes, \'\'\'\'\'sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser \'\'\'\'\'Richtlinie.\'\'\'\'\'','<s>Die Kommission unterbreitet dem Europäischen Parlament und dem Rat spätestens drei Jahre nach dem <Termin für die Umsetzung des Änderungsrechtsaktes> nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten und des Europäischen Datenschutzbeauftragten einen Bericht über die Durchführung der Richtlinie 2002/58/EG und ihre Auswirkungen auf die Wirtschaftsteilnehmer und Verbraucher, insbesondere in Bezug auf die Nachrichten Bestimmungen über unerbetene und die Meldung von Sicherheitsverletzungen , unter Berücksichtigung des internationalen Umfelds. Hierzu kann die Kommission von den Mitgliedstaaten Informationen einholen, die ohne unangemessene Verzögerung zu liefern sind. Die Kommission kann unter Berücksichtigung der Ergebnisse des genannten Berichts, etwaiger Änderungen in dem betreffenden Sektor sowie etwaiger weiterer Vorschläge, die sie zur Verbesserung dieser Richtlinie für erforderlich hält, Vorschläge zur Änderung dieser Richtlinie unterbreiten.</s>'),('j','i','l',2,2,5,'041@A2','041@A2','041@A2',NULL,'de','- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,','- \'\'\'\'\'geeignete technische und organisatorische Maßnahmen zum Schutz von Netz und Diensten \'\'\'\'\'vor \'\'\'\'\'unbeabsichtigter, \'\'\'\'\'unrechtmäßiger <s>Zerstörung, unbeabsichtigtem Verlust </s>oder <s>unbeabsichtigter Veränderung und </s>unbefugter \'\'\'\'\'Nutzung, Störung \'\'\'\'\'oder \'\'\'\'\'Behinderung der Funktionsfähigkeit \'\'\'\'\'oder \'\'\'\'\'Zugänglichkeit,\'\'\'\'\'','<s>- gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe schützen,</s>'),('j','i','l',2,2,5,'143','143','143','143','de','Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar \'\'\'\'\'ist. Bei diesen Maßnahmen wird der Grundsatz der Technologieneutralität gewahrt.\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Erforderlichenfalls können gemäß der Richtlinie 1999/5/EG und dem Beschluss 87/95/EWG des Rates vom 22. Dezember 1986 über die Normung auf dem Gebiet der Informationstechnik und der Telekommunikation Maßnahmen getroffen werden, um sicherzustellen, dass Endgeräte in einer Weise gebaut sind, die mit dem Recht der Nutzer auf Schutz und Kontrolle der Verwendung ihrer personenbezogenen Daten vereinbar ist.'),('j','i','l',2,2,5,'065','065','065','065','de','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.','5. Die Verarbeitung von Verkehrsdaten gemäß den Absätzen 1, 2, 3 und 4 darf nur durch Personen erfolgen, die auf Weisung der Betreiber öffentlicher Kommunikationsnetze und öffentlich zugänglicher Kommunikationsdienste handeln und die für Gebührenabrechnungen oder Verkehrsabwicklung, Kundenanfragen, Betrugsermittlung, die Vermarktung der elektronischen Kommunikationsdienste oder für die Bereitstellung eines Dienstes mit Zusatznutzen zuständig sind; ferner ist sie auf das für diese Tätigkeiten erforderliche Maß zu beschränken.'),('j','i','l',2,2,5,'041@B','041@B','041@B',NULL,'de','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.','1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich \'\'\'\'\'zugänglichen elektronischen Kommunikationsdiensten und Diensten der Informationsgesellschaft \'\'\'\'\'getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.','<s>1b. Die nationalen Regulierungsbehörden haben die Möglichkeit, die von den Betreibern von öffentlich zugänglicher elektronischer Kommunikationsdienste getroffenen Maßnahmen zu prüfen und Empfehlungen zu bewährten Verfahren und Leistungsindikatoren im Zusammenhang mit dem mit Hilfe dieser Maßnahmen zu erreichenden Sicherheitsniveau zu veröffentlichen.</s>'),('j','i','l',2,2,5,'041@A1','041@A1','041@A1',NULL,'de','- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,','- \'\'\'\'\'geeignete technische und organisatorische Maßnahmen, um sicherzustellen, \'\'\'\'\'dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten \'\'\'\'\'erhalten, und um gespeicherte oder übermittelte personenbezogene Daten vor unbeabsichtigter oder unrechtmäßiger Zerstörung, unbeabsichtigtem Verlust oder unbeabsichtigter Veränderung und unbefugter oder unrechtmäßiger Speicherung oder Verarbeitung, unbefugtem oder unberechtigtem Zugang oder unbefugter oder unrechtmäßiger Weitergabe zu schützen,\'\'\'\'\'','<s>- sicherstellen, dass nur ermächtigte Personen für rechtlich zulässige Zwecke Zugang zu personenbezogenen Daten erhalten,</s>'),('j','i','l',2,2,5,'022a','022a','022a','022a','de','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;','a) „Nutzer” eine natürliche Person, die einen öffentlich zugänglichen elektronischen Kommunikationsdienst für private oder geschäftliche Zwecke nutzt, ohne diesen Dienst notwendigerweise abonniert zu haben;'),('j','i','l',2,2,5,'0431','0431','0431','0431','de','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste unverzüglich die nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde und die betroffenen Teilnehmer oder Personen vorbehaltlich der Absätze 3a und 3b von der Verletzung benachrichtigen. Die Benachrichtigung der betroffenen Teilnehmer oder Personen muss zumindest eine Darlegung der Art der Verletzung und die Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der Verletzung enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung des Schutzes personenbezogener Daten und die vom Betreiber zu deren Behebung vorgeschlagenen oder ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer \'\'\'\'\'Sicherheitsverletzung, die zur zufälligen oder unrechtmäßigen Zerstörung, zu Verlust, Veränderung, unbefugter Weitergabe oder unberechtigtem Zugang zu übermittelten, gespeicherten oder anderweitig verarbeiteten personenbezogenen \'\'\'\'\'Daten \'\'\'\'\'im Zusammenhang mit der Bereitstellung öffentlich zugänglicher Kommunikationsdienste in der Gemeinschaft führt, \'\'\'\'\'muss der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'und jedes Unternehmen, das dem Verbraucher Dienste über Internet anbietet und der für \'\'\'\'\'die \'\'\'\'\'Verarbeitung der Daten Verantwortliche und der Anbieter der Dienste der Informationsgesellschaft ist, die \'\'\'\'\'nationale Regulierungsbehörde oder die nach dem nationalen Recht des jeweiligen Mitgliedstaats zuständige Behörde \'\'\'\'\'unverzüglich \'\'\'\'\'von der \'\'\'\'\'Sicherheitsverletzung \'\'\'\'\'benachrichtigen. Die Benachrichtigung der \'\'\'\'\'zuständigen Behörde \'\'\'\'\'muss zumindest eine Darlegung der Art der Verletzung und <s>die Kontaktstellen, die weitere Auskünfte erteilen, sowie </s>Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen <s>der Verletzung </s>enthalten. In der Meldung an die zuständige Behörde müssen zusätzlich die Folgen der Verletzung <s>des Schutzes personenbezogener Daten </s>und die vom Betreiber \'\'\'\'\'nach der Verletzung \'\'\'\'\'ergriffenen Maßnahmen dargelegt werden.','3. Im Fall einer Verletzung des Schutzes personenbezogener Daten \'\'\'\'\'bewertet \'\'\'\'\'der Betreiber der öffentlich zugänglichen elektronischen Kommunikationsdienste \'\'\'\'\'das Ausmaß der Verletzung des Schutzes personenbezogener Daten, schätzt \'\'\'\'\'die \'\'\'\'\'Schwere der Verletzung ein und prüft, ob es erforderlich ist, \'\'\'\'\'die <s>nach dem nationalen Recht des jeweiligen Mitgliedstaats </s>zuständige \'\'\'\'\'nationale \'\'\'\'\'Behörde und \'\'\'\'\'den \'\'\'\'\'betroffenen Teilnehmer \'\'\'\'\'über \'\'\'\'\'die <s>Kontaktstellen, die weitere Auskünfte erteilen, sowie Empfehlungen für Maßnahmen zur Minderung möglicher nachteiliger Folgen der </s>Verletzung \'\'\'\'\'unter Berücksichtigung \'\'\'\'\'der \'\'\'\'\'von \'\'\'\'\'der \'\'\'\'\'zuständigen nationalen Behörde gemäß Absatz 4 festgelegten Regelungen \'\'\'\'\'zu \'\'\'\'\'benachrichtigen.\'\'\'\'\''),('j','i','l',2,2,5,'066','066','066','066','de','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.','6. Die Absätze 1, 2, 3 und 5 gelten unbeschadet der Möglichkeit der zuständigen Gremien, in Einklang mit den geltenden Rechtsvorschriften für die Beilegung von Streitigkeiten, insbesondere Zusammenschaltungs- oder Abrechnungsstreitigkeiten, von Verkehrsdaten Kenntnis zu erhalten.'),('j','i','l',2,2,5,'041@A3','041@A3','041@A3',NULL,'de','- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.','- ein Sicherheitskonzept für die Verarbeitung personenbezogener \'\'\'\'\'Daten,\'\'\'\'\'','<s>- ein Sicherheitskonzept für die Verarbeitung personenbezogener Daten umsetzen.</s>'),('j','i','l',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','de','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der Gewährleistung der Netz- und Informationssicherheit, einschließlich der Sicherstellung der Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten durch Betreiber von Sicherheitsdiensten, die als für die Verarbeitung Verantwortliche handeln, gilt unter normalen Umständen als Verarbeitung solcher Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen im Sinne von Artikel 7 Buchstabe f der Richtlinie 95/46/EG. Dazu gehören beispielsweise die Verhinderung des unberechtigten Zugangs und der Verbreitung schädlichen Programmcodes oder die Abwehr von Angriffen zur gezielten Überlastung von Servern.','(26b) Die Verarbeitung von Verkehrsdaten zu Zwecken der \'\'\'\'\'etz- \'\'\'\'\'und Informationssicherheit, \'\'\'\'\'durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, schafft \'\'\'\'\'die \'\'\'\'\'Möglichkeit, solche \'\'\'\'\'Daten im berechtigten Interesse des für die Verarbeitung Verantwortlichen \'\'\'\'\'zu verarbeiten mit dem Ziel, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'zu unterbinden sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation abzuwehren. Die Europäische Agentur für etz- und Informationssicherheit (ENISA) sollte regelmäßig Studien zu dem Zweck veröffentlichen, die durch Artikel 6 dieser Richtlinie zugelassenen Arten der Verarbeitung zu erläutern.\'\'\'\'\'','\'\'\'\'\'(41) \'\'\'\'\'Die Verarbeitung von Verkehrsdaten \'\'\'\'\'in dem für die Erkennung, Eingrenzung \'\'\'\'\'und \'\'\'\'\'Beseitigung von Störungen und Fehlfunktionen des Netzes und für die Zwecke \'\'\'\'\'der \'\'\'\'\'Informationssicherheit strikt notwendigen Ausmaß, durch die die \'\'\'\'\'Verfügbarkeit, Authentizität, Integrität und Vertraulichkeit gespeicherter oder übermittelter Daten \'\'\'\'\'sichergestellt wird, trägt dazu bei, \'\'\'\'\'unberechtigten \'\'\'\'\'Zugang \'\'\'\'\'und \'\'\'\'\'die \'\'\'\'\'Verbreitung \'\'\'\'\'störender \'\'\'\'\'Programmcodes \'\'\'\'\'sowie Angriffe, \'\'\'\'\'die \'\'\'\'\'Dienstleistungsverhinderungen bewirken, und Schädigungen \'\'\'\'\'von \'\'\'\'\'Computersystemen und Systemen der elektronischen Kommunikation zu unterbinden.\'\'\'\'\''),('j','i','l',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'de','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.','(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.','<s>(26c) Bei der Festlegung von Durchführungsmaßnahmen im Zusammenhang mit der Sicherheit der Verarbeitung nach dem Regelungsverfahren mit Kontrolle sollte die Kommission alle zuständigen europäischen Behörden und Organisationen (ENISA, den Europäischen Datenschutzbeauftragten und die Arbeitsgruppe nach Artikel 29) sowie alle anderen relevanten Interessengruppen mit einbeziehen, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung der Richtlinie 2002/58/EG zu informieren.</s>'),('j','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','de','Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation der gemäß Artikel 29 der Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der betroffenen Regulierungsbehörden und gegebenenfalls der ENISA technische Durchführungsmaßnahmen treffen.','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach Konsultation \'\'\'\'\'von ENISA, \'\'\'\'\'der \'\'\'\'\'Arbeitsgruppe nach \'\'\'\'\'Artikel 29 \'\'\'\'\'und \'\'\'\'\'der <s>Richtlinie 95/46/EG eingesetzten Gruppe für den Schutz von Personen bei der Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden <s>und gegebenenfalls der ENISA </s>technische Durchführungsmaßnahmen treffen.','\'\'\'\'\'4. \'\'\'\'\'Zur Gewährleistung einer wirksamen grenzübergreifenden Koordinierung der Durchsetzung der gemäß dieser Richtlinie erlassenen innerstaatlichen Rechtsvorschriften und zur Schaffung harmonisierter Bedingungen für die Erbringung von Diensten, mit denen ein grenzüberschreitender Datenfluss verbunden ist, kann die Kommission nach \'\'\'\'\'Anhörung \'\'\'\'\'der \'\'\'\'\'ENISA, \'\'\'\'\'der \'\'\'\'\'Datenschutzgruppe \"Artikel 29\" und \'\'\'\'\'der <s>Verarbeitung personenbezogener Daten („Artikel-29-Datenschutzgruppe“), der </s>betroffenen Regulierungsbehörden \'\'\'\'\'Empfehlungen erlassen.\'\'\'\'\''),('j','i','l',2,2,5,'04412','04412','04412',NULL,'de','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.','Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.','<s>Die Kommission bezieht alle relevanten Interessengruppen mit ein, um sich insbesondere über die besten verfügbaren technischen und wirtschaftlichen Methoden für eine Verbesserung der Durchführung dieser Richtlinie zu informieren.</s>'),('j','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'de','','\'\'\'\'\'Die Benachrichtigung über eine ernste Verletzung kann verschoben werden, wenn sie den Fortgang einer wegen der ernsten Verletzung eingeleiteten strafrechtlichen Ermittlung behindern könnte.\'\'\'\'\'',''),('b','i','l',2,1,1,'093','093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('b','i','l',2,1,1,'092','092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('b','i','l',2,1,1,'1221c','1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;','c) la inversión inicial del propietario del recurso, teniendo presentes \'\'\'\'\'toda inversión pública realizada y \'\'\'\'\'los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\'','c) la inversión inicial del propietario del recurso, teniendo presentes los riesgos incurridos al efectuarla;'),('b','i','l',2,1,1,'1221f','1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.'),('b','i','l',2,1,1,'1212j','1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios asociados tales como \'\'\'\'\'servicios de \'\'\'\'\'identidad, localización y <s>capacidad de </s>presencia.'),('b','i','l',2,1,1,'1212i','1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;'),('b','i','l',2,1,1,'1212d','1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('b','i','l',2,1,1,'1221','1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('b','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'es','','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\'',''),('b','i','l',2,1,1,'123','123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el apartado 1 del artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor \'\'\'\'\'o \'\'\'\'\'los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el <s>apartado 1 del </s>artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('b','i','l',2,1,1,'1221b','1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('b','i','l',2,1,1,'1212f','1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas o mástiles, cámaras subterráneas y distribuidores en las calles;','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres \'\'\'\'\'y \'\'\'\'\'otras construcciones de soporte, mástiles, bocas de acceso, \'\'\'\'\'distribuidores \'\'\'\'\'y otros elementos de la red que no sean activos;\'\'\'\'\'','f) faciliten la coubicación u otras modalidades de uso compartido de \'\'\'\'\'instalaciones asociadas, \'\'\'\'\'incluidos conductos, edificios o la entrada a edificios, \'\'\'\'\'antenas, torres y otras construcciones de apoyo, conducciones, \'\'\'\'\'mástiles, cámaras subterráneas y \'\'\'\'\'distribuidores;\'\'\'\'\''),('b','i','l',2,1,1,'094','094','094','094','es','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a la obligación, con arreglo al artículo 12, de facilitar el acceso desagregado a los bucles locales de par trenzado metálico, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. \'\'\'\'\'o \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando \'\'\'\'\'se constate que \'\'\'\'\'un operador \'\'\'\'\'tiene peso específico en un mercado pertinente \'\'\'\'\'con arreglo al artículo \'\'\'\'\'14 \'\'\'\'\'de \'\'\'\'\'la Directiva 2002/21/CE (Directiva marco) con respecto al \'\'\'\'\'acceso \'\'\'\'\'local \'\'\'\'\'a \'\'\'\'\'una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. No obstante lo dispuesto en el apartado 3, cuando un operador esté sujeto a \'\'\'\'\'obligaciones en virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de \'\'\'\'\'la red, incluida la de \'\'\'\'\'facilitar el acceso desagregado \'\'\'\'\'al bucle local en una ubicación fija, \'\'\'\'\'las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('b','i','l',2,1,1,'1221e','1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('b','i','l',2,1,1,'095','095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, \'\'\'\'\'apartado \'\'\'\'\'3. \'\'\'\'\'Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('b','i','l',2,1,1,'1221a','1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, tomando en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate;','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión y acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;\'\'\'\'\'','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, \'\'\'\'\'teniendo \'\'\'\'\'en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se \'\'\'\'\'trate, incluida la viabilidad de otros productos de acceso previo, como el acceso a conductos;\'\'\'\'\''),('b','i','l',2,1,1,'1212a','1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no sean activos o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('b','i','l',2,1,1,'1221d','1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo;','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, en particular la competencia basada en infraestructuras;\'\'\'\'\'','d) la necesidad de salvaguardar la competencia a largo \'\'\'\'\'plazo, incluso a través de la competencia basada en infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('b','i','l',2,1,1,'1212g','1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('b','i','l',0,1,1,'12','12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('b','i','l',2,1,1,'1213','1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('b','i','l',2,1,1,'1211','1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('b','i','l',2,1,1,'1212b','1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;'),('b','i','l',2,1,1,'1212','1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:','Se podrá imponer a los operadores, entre otras cosas, que:'),('b','i','l',2,1,1,'091','091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones al acceso a los servicios y aplicaciones, políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('b','i','l',2,1,1,'1212h','1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('b','i','l',2,1,1,'1212e','1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('b','i','l',0,1,1,'09','09','09','09','es','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia'),('b','i','l',2,1,1,'1212c','1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('b','i','l',0,2,4,'33','33','33','33','es','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas'),('b','i','l',0,2,4,'21','21','21','21','es','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información'),('b','i','l',2,2,4,'2231','223','2231','223','es','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a los requisitos mínimos de calidad del servicio que deberá imponer la autoridad nacional de reglamentación a las empresas que proporcionan redes públicas de comunicaciones. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','3. Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que \'\'\'\'\'la \'\'\'\'\'capacidad \'\'\'\'\'de <s>ejecución relativas a </s>los \'\'\'\'\'usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, las autoridades nacionales de regulación podrán adoptar directrices para establecer \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas habrán \'\'\'\'\'de \'\'\'\'\'tener debidamente en cuenta todas \'\'\'\'\'las \'\'\'\'\'normas establecidas \'\'\'\'\'de \'\'\'\'\'conformidad \'\'\'\'\'con <s>arreglo al procedimiento de reglamentación con control contemplado en </s>el <s>apartado 2 del </s>artículo \'\'\'\'\'17 \'\'\'\'\'de <s>urgencia, </s>la \'\'\'\'\'Directiva 2002/21/CE (Directiva marco).\'\'\'\'\'','3. Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, <s>la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución relativas a </s>los \'\'\'\'\'Estados miembros garantizarán que las autoridades nacionales de reglamentación estén facultadas para establecer unos \'\'\'\'\'requisitos mínimos de calidad del servicio <s>que deberá imponer la autoridad nacional de reglamentación </s>a \'\'\'\'\'la empresa o \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes públicas de \'\'\'\'\'comunicaciones.\'\'\'\'\''),('b','i','l',2,2,4,'206','206',NULL,NULL,'es','6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>','<s>6. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de su obligación de respetar los derechos de autor y derechos afines. Sin perjuicio de lo dispuesto en la Directiva 2000/31/CE sobre el comercio electrónico, ello incluye la obligación de informar a los abonados de los tipos más comunes de infracción y de sus consecuencias jurídicas.</s>'),('b','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','es','','','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('b','i','l',2,2,4,'2021h','2021h','2021h','2021h','es','h) las medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.\'\'\'\'\'','h) \'\'\'\'\'los tipos de \'\'\'\'\'medidas que podría tomar la empresa <s>que suministra la conexión o los servicios </s>en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad.'),('b','i','l',2,2,4,'332@A',NULL,'332@A','332@A','es','','\'\'\'\'\'2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.\'\'\'\'\'','\'\'\'\'\'3. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de reglamentación y otras autoridades competentes podrán promover la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba ofrecerse en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 1.\'\'\'\'\''),('b','i','l',1,2,4,'33:25','33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad (DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'mecanismos adecuados \'\'\'\'\'de consulta. \'\'\'\'\'Estos mecanismos podrían \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. \'\'\'\'\'Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) </s>y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','\'\'\'\'\'(39) \'\'\'\'\'Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar un mecanismo adecuado de consulta. Este mecanismo podría adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. \'\'\'\'\'Además, podría establecerse un mecanismo con \'\'\'\'\'el \'\'\'\'\'fin \'\'\'\'\'de \'\'\'\'\'permitir la cooperación apropiada en \'\'\'\'\'los \'\'\'\'\'asuntos relativos \'\'\'\'\'a <s>los usuarios con discapacidad, y sin perjuicio de lo dispuesto en </s>la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los contenidos legales. Ninguno \'\'\'\'\'de \'\'\'\'\'los procedimientos \'\'\'\'\'de \'\'\'\'\'cooperación acordados \'\'\'\'\'de <s>telecomunicación y reconocimiento mutuo de su </s>conformidad <s>(DO L 91 de 7.4.1999, p. 10. Directiva modificada por el Reglamento (CE) nº 1882/2003 del Parlamento Europeo y del Consejo (DO L 284 de 31.10.2003, p. 1).) y, en particular, los requisitos relativos a los usuarios </s>con \'\'\'\'\'tal mecanismo \'\'\'\'\'debe \'\'\'\'\'sin embargo permitir la vigilancia sistemática del uso \'\'\'\'\'de \'\'\'\'\'Internet.\'\'\'\'\''),('b','i','l',2,2,4,'2141e',NULL,'2141e','2141e','es','','\'\'\'\'\'e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.\'\'\'\'\'','\'\'\'\'\'d) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios dirigidos a ellos.\'\'\'\'\''),('b','i','l',2,2,4,'214@A1',NULL,'214@A1','214@A1','es','','\'\'\'\'\'4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\'','\'\'\'\'\'4. Los Estados miembros podrán exigir que las empresas a que se refiere el apartado 3 difundan de forma gratuita información de interés público a los antiguos y nuevos abonados, cuando proceda. En este caso, las autoridades públicas competentes facilitarán dicha información en un formato estandarizado. La información cubrirá, entre otros, los siguientes aspectos:\'\'\'\'\''),('b','i','l',2,2,4,'2812','2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido.','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y velar por que en tales casos, también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\'','\'\'\'\'\'2. Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso \'\'\'\'\'indebido, y que en tales casos los proveedores de servicios de comunicaciones electrónicas retengan los correspondientes ingresos por interconexión u otros servicios.\'\'\'\'\''),('b','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'es','','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\'',''),('b','i','l',2,2,4,'2022','2022','2022','2022','es','Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también a otros usuarios finales.','\'\'\'\'\'El contrato incluirá asimismo toda información facilitada por las autoridades públicas competentes sobre \'\'\'\'\'el \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales \'\'\'\'\'a \'\'\'\'\'que se refiere el artículo 21, apartado 4 bis y que sean pertinentes para el servicio prestado.\'\'\'\'\'','Los Estados miembros \'\'\'\'\'también \'\'\'\'\'podrán \'\'\'\'\'exigir que \'\'\'\'\'el \'\'\'\'\'contrato incluya asimismo cualquier información que pueda ser facilitada por las autoridades públicas pertinentes sobre el uso \'\'\'\'\'de \'\'\'\'\'las redes y servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, así como sobre los medios de protección frente \'\'\'\'\'a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4, letra a), y que sean pertinentes para el servicio prestado.\'\'\'\'\''),('b','i','l',2,2,4,'334','334','334',NULL,'es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\'','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','l',2,2,4,'2811','2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para \'\'\'\'\'que los usuarios finales puedan:\'\'\'\'\''),('b','i','l',2,2,4,'2021d','2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas y las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento;','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\'','d) los datos relativos a precios y \'\'\'\'\'tarifas, \'\'\'\'\'las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de \'\'\'\'\'mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;\'\'\'\'\''),('b','i','l',2,2,4,'2021b3',NULL,'2021b3','2021b3','es','','\'\'\'\'\'- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,\'\'\'\'\'','\'\'\'\'\'- los niveles mínimos de calidad de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad del servicio, que establezcan las autoridades nacionales de reglamentación;\'\'\'\'\''),('b','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'es','','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\'',''),('b','i','l',0,2,4,'20','20','20','20','es','Artículo 20 − Contratos','Artículo 20 − Contratos','Artículo 20 − Contratos'),('b','i','l',2,2,4,'214@A2',NULL,'214@A2',NULL,'es','','\'\'\'\'\'Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.\'\'\'\'\'',''),('b','i','l',2,2,4,'201','201',NULL,NULL,'es','1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>','<s>1. El presente artículo se aplicará sin perjuicio de la normativa comunitaria en materia de protección de los consumidores, en particular las Directivas 93/13/CE y 97/7/CE, y de la normativa nacional conforme con el Derecho comunitario.</s>'),('b','i','l',2,2,4,'2141d',NULL,'2141d','2141d','es','','\'\'\'\'\'d) informar a los abonados de su derecho a incluir sus datos personales en una guía y sobre las características de los mismos; y\'\'\'\'\'','\'\'\'\'\'c) informar a los abonados de su derecho a decidir si incluyen sus datos personales en una guía y los tipos de datos de que se trata, de conformidad con el artículo 12 de la Directiva 2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas); e\'\'\'\'\''),('b','i','l',2,2,4,'343','343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('b','i','l',2,2,4,'2021a','2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;'),('b','i','l',1,2,4,'20:12@C',NULL,'20:12@C','20:12@C','es','','\'\'\'\'\'(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.\'\'\'\'\'','\'\'\'\'\'(20) Con el fin de abordar cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de terceras personas, las autoridades nacionales competentes deben estar facultadas para generar y obtener la difusión, con la ayuda de proveedores, de información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información puede incluir información de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos, la difusión de contenidos nocivos, y consejos y medios para protegerse contra los riesgos para la seguridad personal —que puede, por ejemplo, producirse como consecuencia de la divulgación de información personal en determinadas circunstancias—, así como los riesgos para el derecho a la intimidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 3, de la Directiva 2002/22/CE (Directiva sobre servicio universal). Esta información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en las sedes electrónicas de las autoridades públicas nacionales. Las autoridades nacionales de reglamentación deben poder obligar a los proveedores a difundir esta información normalizada a todos sus clientes en la forma en que dichas autoridades estimen más conveniente. La información debe incluirse también en los contratos cuando así lo exijan los Estados miembros.\'\'\'\'\''),('b','i','l',2,2,4,'342','342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('b','i','l',2,2,4,'207','207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','\'\'\'\'\'3. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización \'\'\'\'\'sus \'\'\'\'\'contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('b','i','l',2,2,4,'3312','3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en su proceso de toma de decisiones, se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'mecanismos \'\'\'\'\'de consulta que \'\'\'\'\'garanticen \'\'\'\'\'que, en su proceso de toma de decisiones, se tengan debidamente en cuenta \'\'\'\'\'las cuestiones relativas a \'\'\'\'\'los \'\'\'\'\'usuarios finales, con especial atención a las referentes a \'\'\'\'\'los \'\'\'\'\'usuarios finales con discapacidad.\'\'\'\'\'','En particular, los Estados miembros velarán por que las autoridades nacionales de reglamentación establezcan un mecanismo de consulta que garantice que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'se tengan debidamente en cuenta los intereses de los consumidores de comunicaciones electrónicas.'),('b','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'es','','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\'',''),('b','i','l',2,2,4,'2141c',NULL,'2141c','2141c','es','','\'\'\'\'\'c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;\'\'\'\'\'','\'\'\'\'\'b) informar a los abonados de los cambios que se produzcan en las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('b','i','l',2,2,4,'3311','3311','3311','3311','es','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios finales y los consumidores (incluidos, particularmente, los usuarios con discapacidades), los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, \'\'\'\'\'en la medida en que proceda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tengan \'\'\'\'\'debidamente \'\'\'\'\'en cuenta <s>en la mayor medida posible </s>las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, según corresponda, por que las autoridades nacionales de reglamentación tengan en cuenta en la mayor medida posible las opiniones de los usuarios \'\'\'\'\'finales, \'\'\'\'\'los consumidores (incluidos, particularmente, los usuarios \'\'\'\'\'finales \'\'\'\'\'con \'\'\'\'\'discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('b','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'es','','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021b4',NULL,'2021b4','2021b4','es','','\'\'\'\'\'- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,\'\'\'\'\'','\'\'\'\'\'- los tipos de servicio de mantenimiento ofrecidos y los servicios de apoyo al cliente facilitados, así como los medios para entrar en contacto con dichos servicios;\'\'\'\'\''),('b','i','l',2,2,4,'203','203',NULL,NULL,'es','3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>','<s>3. La información indicada en el apartado 2 también deberá figurar en los contratos celebrados entre consumidores y proveedores de servicios de comunicaciones electrónicas que no sean los que suministran conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público. Los Estados miembros podrán ampliar el ámbito de esta obligación de modo que cubra también a otros usuarios finales.</s>'),('b','i','l',2,2,4,'221','221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, incluido un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.','1. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'facilitan el acceso a \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas tomadas para garantizar \'\'\'\'\'un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'regulación, \'\'\'\'\'a petición de ésta.','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de reglamentación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que proporcionan redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, \'\'\'\'\'y sobre las medidas adoptadas para garantizar \'\'\'\'\'un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. \'\'\'\'\'Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de reglamentación, a petición de ésta.'),('b','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'es','','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021e','2021e','2021e','2021e','es','e) la duración del contrato y las condiciones de renovación y cancelación de los servicios y del contrato, incluidos los costes directos de conservación del número y otros identificadores;','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos\'\'\'\'\'','e) la duración del contrato y las condiciones \'\'\'\'\'para su \'\'\'\'\'renovación y \'\'\'\'\'para la terminación \'\'\'\'\'de los servicios y \'\'\'\'\'la resolución \'\'\'\'\'del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('b','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'es','','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\'',''),('b','i','l',2,2,4,'211','211',NULL,NULL,'es','1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>','<s>1. Los Estados miembros velarán por que los usuarios finales y los consumidores puedan disponer, con arreglo a lo estipulado en el anexo II, de una información transparente, comparable, adecuada y actualizada sobre los precios y tarifas aplicables, así como sobre las condiciones generales, con respecto al acceso y la utilización de los servicios mencionados en los artículos 4, 5, 6 y 7.</s>'),('b','i','l',2,2,4,'2141','214','2141','2141','es','4. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios de comunicaciones electrónicas a facilitar a los clientes, en el momento y el lugar de la compra, información sobre las tarifas aplicables, con el fin de garantizar que los clientes estén plenamente informados de las condiciones de precios.','4. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten la conexión a redes \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'públicas y/o \'\'\'\'\'a \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas a:\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedores de \'\'\'\'\'servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, a:\'\'\'\'\''),('b','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','es','b) los servicios prestados, los niveles de calidad del servicio que se ofrecen y el plazo para la conexión inicial;','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios <s>prestados, los niveles </s>de \'\'\'\'\'emergencia y de información relativa a la ubicación de las personas \'\'\'\'\'que \'\'\'\'\'efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— \'\'\'\'\'y \'\'\'\'\'si \'\'\'\'\'el \'\'\'\'\'acceso se facilita en todo el territorio nacional,\'\'\'\'\'','b) los servicios prestados, \'\'\'\'\'incluidos en particular:\'\'\'\'\''),('b','i','l',2,2,4,'204','204',NULL,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>','\'\'\'\'\'2. \'\'\'\'\'Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'emergencia y si se ofrece información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del \'\'\'\'\'contrato, \'\'\'\'\'de \'\'\'\'\'cualquier restricción o cambio en \'\'\'\'\'el acceso a los servicios de \'\'\'\'\'emergencia.\'\'\'\'\''),('b','i','l',1,2,4,'20:14@D',NULL,'20:14@D',NULL,'es','','\'\'\'\'\'(14 quinquies) Dado que las intervenciones incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las directrices u otras medidas adoptadas por las autoridades nacionales de regulación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.\'\'\'\'\'',''),('b','i','l',2,2,4,'2021','2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios telefónicos disponibles al público, los consumidores tengan derecho a celebrar contratos con una empresa o empresas que proporcionen tales servicios o conexión. El contrato precisará, como mínimo:','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas, \'\'\'\'\'los consumidores \'\'\'\'\'y otros usuarios finales que lo soliciten \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'faciliten \'\'\'\'\'tales servicios o conexión. El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'disponibles al público, los \'\'\'\'\'consumidores, y otros usuarios finales que lo soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que proporcionen \'\'\'\'\'tal conexión \'\'\'\'\'o \'\'\'\'\'tales servicios. \'\'\'\'\'El contrato precisará, \'\'\'\'\'de manera clara, comprensible y fácilmente accesible, \'\'\'\'\'como mínimo:'),('b','i','l',1,2,4,'20:14','20:14','20:14','20:14','es','(14) En un mercado competitivo, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.','(14) \'\'\'\'\'Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. \'\'\'\'\'En un mercado \'\'\'\'\'competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, \'\'\'\'\'los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. \'\'\'\'\'Dicha información debe especificar, \'\'\'\'\'a \'\'\'\'\'elección del proveedor, bien sea el tipo de contenido, \'\'\'\'\'la \'\'\'\'\'aplicación o \'\'\'\'\'el \'\'\'\'\'servicio \'\'\'\'\'de \'\'\'\'\'que se trate, \'\'\'\'\'o \'\'\'\'\'bien las \'\'\'\'\'aplicaciones \'\'\'\'\'o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas \'\'\'\'\'restricciones \'\'\'\'\'y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).\'\'\'\'\'','\'\'\'\'\'(22) \'\'\'\'\'Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico del \'\'\'\'\'proveedor del servicio o de la red \'\'\'\'\'con el que se celebre el contrato. \'\'\'\'\'Cuando no exista una competencia efectiva, las autoridades nacionales de reglamentación deben recurrir a los mecanismos que prevé la Directiva 2002/19/CE \'\'\'\'\'(Directiva sobre acceso) \'\'\'\'\'para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.'),('b','i','l',1,2,4,'20:14@B',NULL,'20:14@B','20:14@B','es','','\'\'\'\'\'(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva 2002/22/CE debe aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la «mera transmisión» para los prestadores de servicios intermediarios. La Directiva 2002/22/CE no exige a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las fuerzas y cuerpos de seguridad pertinentes.\'\'\'\'\'','\'\'\'\'\'(23) En ausencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se considerarán lícitos o nocivos de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con los procedimientos adecuados si los contenidos, las aplicaciones o los servicios son lícitos o nocivos. La Directiva marco y las Directivas específicas se entienden sin perjuicio de la Directiva 2000/31/CE del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior (Directiva sobre el comercio electrónico) (DO L 178 de 17.7.2000, p. 1.), que contiene, entre otras cosas, una norma relativa a la \"mera transmisión\" para los intermediarios en la prestación de servicios, tal como se definen en la misma.\'\'\'\'\''),('b','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'es','','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\'',''),('b','i','l',2,2,4,'3411','3411','3411','341','es','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán \'\'\'\'\'que unas entidades independientes puedan ofrecer \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios <s>no resueltos </s>que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Tales \'\'\'\'\'procedimientos \'\'\'\'\'permitirán \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y tendrán \'\'\'\'\'en \'\'\'\'\'cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En \'\'\'\'\'caso justificado, \'\'\'\'\'los Estados miembros \'\'\'\'\'podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán la disponibilidad de procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios no resueltos \'\'\'\'\'entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones \'\'\'\'\'electrónicas derivados de la presente Directiva y \'\'\'\'\'que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Los Estados miembros adoptarán medidas para garantizar que tales procedimientos permitan la resolución equitativa y rápida de los litigios y, en caso justificado, podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('b','i','l',2,2,4,'2021b6',NULL,'2021b6','2021b6','es','','\'\'\'\'\'- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;\'\'\'\'\'','\'\'\'\'\'- cualquier restricción impuesta por el proveedor en cuanto a las posibilidades de utilizar el equipo terminal suministrado;\'\'\'\'\''),('b','i','l',1,2,4,'20:14@A',NULL,'20:14@A',NULL,'es','','\'\'\'\'\'(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de regulación establezcan directrices dirigidas a asegurar los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\'',''),('b','i','l',2,2,4,'222','222','222','222','es','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, al objeto de garantizar que los usuarios finales tengan acceso a una información completa, comparable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el Anexo III.','2. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, \'\'\'\'\'incluidos posibles mecanismos de certificación de la calidad, \'\'\'\'\'al objeto de garantizar que los usuarios \'\'\'\'\'finales, incluidos los usuarios \'\'\'\'\'finales \'\'\'\'\'con discapacidad, \'\'\'\'\'tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.','2. Las autoridades nacionales de reglamentación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, incluidos posibles mecanismos \'\'\'\'\'de \'\'\'\'\'certificación de calidad, \'\'\'\'\'al objeto de garantizar que los usuarios finales tengan acceso a una información completa, \'\'\'\'\'comparable, fiable \'\'\'\'\'y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el \'\'\'\'\'anexo \'\'\'\'\'III.'),('b','i','l',2,2,4,'333','333',NULL,NULL,'es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('b','i','l',0,2,4,'28','28','28','28','es','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios'),('b','i','l',2,2,4,'2021f','2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('b','i','l',2,2,4,'2811a','2811a',NULL,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>','a) <s>los usuarios finales puedan </s>tener acceso \'\'\'\'\'y recurrir \'\'\'\'\'a los servicios \'\'\'\'\'utilizando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('b','i','l',2,2,4,'2021b5',NULL,'2021b5',NULL,'es','','\'\'\'\'\'- el plazo para la conexión inicial, y\'\'\'\'\'',''),('b','i','l',2,2,4,'2141b',NULL,'2141b',NULL,'es','','\'\'\'\'\'b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;\'\'\'\'\'',''),('b','i','l',2,2,4,'2811b','2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita.','b) los usuarios finales puedan tener \'\'\'\'\'acceso, con independencia de la tecnología y los soportes utilizados por el operador, \'\'\'\'\'a todos los números \'\'\'\'\'que se faciliten \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita; y\'\'\'\'\'','b) <s>los usuarios finales puedan </s>tener acceso a todos los números proporcionados en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del \'\'\'\'\'ETNS \'\'\'\'\'y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita (UIFN).\'\'\'\'\''),('b','i','l',2,2,4,'2232',NULL,'2232',NULL,'es','','\'\'\'\'\'Después de haber examinado estas directrices o medidas y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución apropiadas si considera que dichas directrices o medidas pueden obstaculizar el mercado interior. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.\'\'\'\'\'',''),('b','i','l',2,2,4,'2142',NULL,'2142','2142','es','','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\'','\'\'\'\'\'Si se considera oportuno, las autoridades nacionales de reglamentación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.\'\'\'\'\''),('b','i','l',2,2,4,'215','215',NULL,NULL,'es','5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>','<s>5. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan servicios o redes de comunicaciones electrónicas a facilitar a los clientes la información prevista en el apartado 5 del artículo 20, de una forma clara, completa y fácilmente accesible.</s>'),('b','i','l',2,2,4,'2021c','2021c','2021c','2021c','es','c) los tipos de servicio de mantenimiento ofrecidos;','c) \'\'\'\'\'la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\'','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, la decisión del abonado acerca \'\'\'\'\'de \'\'\'\'\'la posibilidad \'\'\'\'\'de \'\'\'\'\'incluir o no sus datos personales en una guía determinada y los datos de que se trate;\'\'\'\'\''),('b','i','l',2,2,4,'2021g','2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('b','i','l',2,2,4,'2021e1',NULL,'2021e1','2021e1','es','','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\'','\'\'\'\'\'- todos los gastos relacionados con la conservación del número y otros identificadores, y\'\'\'\'\''),('b','i','l',2,2,4,'205','205',NULL,NULL,'es','5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>','<s>5. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que proporcionan servicios o redes de comunicaciones electrónicas, se informe claramente a los abonados, antes de la celebración del contrato y, posteriormente, de manera periódica, de cualquier limitación impuesta por el proveedor a su capacidad acceder o de distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección.</s>'),('b','i','l',0,2,4,'22','22','22','22','es','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio'),('b','i','l',2,2,4,'212','212','212','212','es','2. Los Estados miembros velarán por que las empresas que proporcionan servicios o redes de comunicaciones electrónicas publiquen información comparable, adecuada y actualizada sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los consumidores. Esta información se publicará de una forma fácilmente accesible.','2. Los Estados miembros velarán por que las empresas que \'\'\'\'\'faciliten la conexión a una red de comunicaciones electrónicas y/o a \'\'\'\'\'servicios <s>o redes </s>de comunicaciones electrónicas publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, \'\'\'\'\'suficiente \'\'\'\'\'y actualizada sobre los precios y tarifas aplicables \'\'\'\'\'y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, \'\'\'\'\'por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'usuarios finales y a los consumidores, de conformidad con el anexo II. \'\'\'\'\'Esta información se publicará de <s>una </s>forma \'\'\'\'\'clara, comprensible y \'\'\'\'\'fácilmente \'\'\'\'\'accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.\'\'\'\'\'','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales de reglamentación estén facultadas para obligar a las \'\'\'\'\'empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes \'\'\'\'\'o servicios \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'a que \'\'\'\'\'publiquen información \'\'\'\'\'transparente, \'\'\'\'\'comparable, adecuada y actualizada \'\'\'\'\'según se indica en el anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores y usuarios finales. Las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación podrán especificar los requisitos adicionales en relación con la \'\'\'\'\'forma \'\'\'\'\'de publicar dicha información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('b','i','l',2,2,4,'344','344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('b','i','l',2,2,4,'214@A1b',NULL,'214@A1b','214@A1b','es','','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\'','\'\'\'\'\'b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.\'\'\'\'\''),('b','i','l',2,2,4,'3412','3412','3412',NULL,'es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.','Los Estados miembros garantizarán que los organismos competentes para conocer de estos \'\'\'\'\'litigios, que pueden ser las ventanillas únicas de información, faciliten \'\'\'\'\'la información pertinente a la Comisión y a \'\'\'\'\'las autoridades \'\'\'\'\'con fines estadísticos.','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios proporcionen la información pertinente a la Comisión y a la Autoridad con fines estadísticos.</s>'),('b','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'es','','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\'',''),('b','i','l',2,2,4,'2822','2822','2822',NULL,'es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('b','i','l',2,2,4,'2141a',NULL,'2141a','2141a','es','','\'\'\'\'\'a) ofrezcer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de regulación podrán exigir que dicha información se facilite antes de efectuar la llamada;\'\'\'\'\'','\'\'\'\'\'a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;\'\'\'\'\''),('b','i','l',2,2,4,'214@A1a',NULL,'214@A1a','214@A1a','es','','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, en particular cuando pueda atentarse contra los derechos y libertades de terceros, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias; y\'\'\'\'\'','\'\'\'\'\'a) los usos más comunes de los servicios de comunicaciones electrónicas para desarrollar actividades ilícitas o para difundir contenidos nocivos, en particular cuando ello atente contra los derechos y libertades de terceros, incluyendo las infracciones de los derechos de autor y derechos afines, así como sus consecuencias jurídicas; y\'\'\'\'\''),('b','i','l',2,2,4,'332','332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('b','i','l',2,2,4,'213','213','213','213','es','3. Las autoridades nacionales de reglamentación fomentarán la divulgación de información al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación faciliten estas guías o técnicas, cuando no se encuentren disponibles en el mercado. Las tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','3. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información \'\'\'\'\'comparable \'\'\'\'\'al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'faciliten estas guías o técnicas, \'\'\'\'\'ya sea personalmente o \'\'\'\'\'por \'\'\'\'\'medio de terceros, de forma gratuita o a un precio razonable. La información publicada por \'\'\'\'\'las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información \'\'\'\'\'comparable con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo, \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que las autoridades nacionales de reglamentación \'\'\'\'\'puedan facilitar \'\'\'\'\'estas guías o técnicas, \'\'\'\'\'en particular \'\'\'\'\'cuando no se encuentren disponibles en el \'\'\'\'\'mercado con carácter gratuito o a un precio razonable. La información publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'permitir la utilización de \'\'\'\'\'estas guías <s>interactivas </s>o \'\'\'\'\'técnicas.\'\'\'\'\''),('b','i','l',2,2,4,'2021e2',NULL,'2021e2','2021e2','es','','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;\'\'\'\'\'','\'\'\'\'\'- todos los gastos relacionados con la resolución del contrato, incluida la recuperación de costes relacionada con los equipos terminales;\'\'\'\'\''),('b','i','l',2,2,4,'2821','2821','2821',NULL,'es','2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','2. Para garantizar \'\'\'\'\'a \'\'\'\'\'los usuarios finales \'\'\'\'\'un \'\'\'\'\'acceso efectivo a los números y servicios en la Comunidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, \'\'\'\'\'apartado \'\'\'\'\'2.\'\'\'\'\'','<s>2. Para garantizar que los usuarios finales tengan acceso efectivo a los números y servicios en la Comunidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','l',0,2,4,'34','34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios'),('b','i','l',2,2,4,'2021b2',NULL,'2021b2','2021b2','es','','\'\'\'\'\'- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,\'\'\'\'\'','\'\'\'\'\'- información sobre las políticas de gestión del tráfico del proveedor;\'\'\'\'\''),('b','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'es','','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\'',''),('b','i','l',2,2,4,'216','216',NULL,NULL,'es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('b','i','l',2,1,3,'084@Ae',NULL,'084@Ae','084@Ae','es','','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;\'\'\'\'\'','\'\'\'\'\'e) teniendo debidamente en cuenta la variedad de condiciones en cuanto a la competencia y los consumidores que existen en las distintas regiones geográficas de los Estados miembros;\'\'\'\'\''),('b','i','l',2,1,3,'0941','0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias abiertas a las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para los servicios de \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con los cuadros nacionales de atribución de radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'las comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con su plan nacional de atribución de frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de \'\'\'\'\'la UIT.\'\'\'\'\''),('b','i','l',2,1,3,'084@Aa',NULL,'084@Aa','084@Aa','es','','\'\'\'\'\'a) promoviendo que pueda predecirse la reglamentación, mediante la continuidad de las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\'','\'\'\'\'\'a) promoviendo un entorno regulador previsible;\'\'\'\'\''),('b','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','es','','','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'es','a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','a) \'\'\'\'\'identificar \'\'\'\'\'las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','<s>a) armonizar la identificación de las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('b','i','l',2,1,3,'084@A',NULL,'084@A','084@A','es','','\'\'\'\'\'4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\'','\'\'\'\'\'5. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:\'\'\'\'\''),('b','i','l',2,1,3,'0931','0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica en las bandas de radiofrecuencias abiertas a los servicios de comunicaciones electrónicas.','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que <s>se puedan utilizar todos los tipos de tecnología de acceso inalámbrico o red radioeléctrica </s>en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\'','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que se \'\'\'\'\'pueda \'\'\'\'\'utilizar \'\'\'\'\'todo tipo \'\'\'\'\'de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'en las bandas de radiofrecuencias \'\'\'\'\'disponibles para \'\'\'\'\'los servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con sus respectivos planes nacionales de atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('b','i','l',2,1,3,'0841b','084b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('b','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'es','b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;','b) armonizar las condiciones impuestas a tales \'\'\'\'\'derechos;\'\'\'\'\'','<s>b) armonizar las condiciones impuestas a tales derechos y las condiciones, procedimientos, límites, restricciones, retiradas y normas transitorias aplicables a tales transferencias o arriendos;</s>'),('b','i','l',2,1,3,'084@Ac',NULL,'084@Ac','084@Ac','es','','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras;\'\'\'\'\'','\'\'\'\'\'c) salvaguardando la competencia en beneficio de los consumidores y promoviendo, cuando sea posible, la competencia basada en las infraestructuras;\'\'\'\'\''),('b','i','l',2,1,3,'082','082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('b','i','l',2,1,3,'083b','083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('b','i','l',2,1,3,'0841','084','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('b','i','l',2,1,3,'0841d','084d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('b','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios \'\'\'\'\'de los artículos 8 ter, 9, 9 bis y 9 ter, \'\'\'\'\'la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas \'\'\'\'\'de ejecución apropiadas para:','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios del presente artículo, la Comisión podrá adoptar las medidas de ejecución apropiadas para:</s>'),('b','i','l',2,1,3,'09@C1d','09@C1d','09@C1d',NULL,'es','d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','d) \'\'\'\'\'identificar las bandas a las que se aplicará el \'\'\'\'\'principio de neutralidad con respecto al \'\'\'\'\'servicio;\'\'\'\'\'','<s>d) crear una excepción al principio de neutralidad con respecto al servicio o la tecnología, así como armonizar el alcance y la naturaleza de cualquier excepción a este principio de conformidad con los apartados 3 y 4 del artículo 9 no encaminada a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.</s>'),('b','i','l',2,1,3,'0812','0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('b','i','l',2,1,3,'084@Af',NULL,'084@Af','084@Af','es','','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\'','\'\'\'\'\'f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.\'\'\'\'\''),('b','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('b','i','l',2,1,3,'0841g','084g','0841g',NULL,'es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su \'\'\'\'\'elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).\'\'\'\'\'','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección.</s>'),('b','i','l',2,1,3,'0932c','0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general, o','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\'','\'\'\'\'\'d) \'\'\'\'\'garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('b','i','l',2,1,3,'095','095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y 4.','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones \'\'\'\'\'y medidas \'\'\'\'\'a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\'','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones a que se refieren los apartados 3 y \'\'\'\'\'4 y harán públicos los resultados de estas revisiones.\'\'\'\'\''),('b','i','l',2,1,3,'09@C1A',NULL,'09@C1A',NULL,'es','','\'\'\'\'\'-a) aplicar el programa de acción para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;\'\'\'\'\'',''),('b','i','l',2,1,3,'0942b',NULL,NULL,'0942b','es','','','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('b','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','es','','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\'','\'\'\'\'\'e) salvaguardar el uso eficiente del espectro, o\'\'\'\'\''),('b','i','l',2,1,3,'0943','0943','0943','0943','es','Solo podrán imponerse restricciones que prohíban la prestación de cualquier otro servicio en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse \'\'\'\'\'medidas \'\'\'\'\'que prohíban la prestación de cualquier otro servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la \'\'\'\'\'vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('b','i','l',2,1,3,'083a','083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('b','i','l',2,1,3,'0813','0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('b','i','l',2,1,3,'0962',NULL,NULL,'0962','es','','','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('b','i','l',2,1,3,'091','091','091','091','es','1. Los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados.','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'a los artículos 8 y 8 ter. \'\'\'\'\'Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. De este modo, actuarán en cumplimiento de los acuerdos internacionales y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\'','1. \'\'\'\'\'Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los \'\'\'\'\'Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo al artículo 8. Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y \'\'\'\'\'proporcionados. A este respecto, actuarán en cumplimiento de los acuerdos internacionales pertinentes y podrán tener en cuenta consideraciones de orden público.\'\'\'\'\''),('b','i','l',2,1,3,'082b','082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos;','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de \'\'\'\'\'contenidos y al acceso a éstos y a los servicios a través de todas las redes;\'\'\'\'\'','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('b','i','l',2,1,3,'0841a','084a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('b','i','l',2,1,3,'083c','083c',NULL,NULL,'es','c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>','<s>c) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;</s>'),('b','i','l',2,1,3,'0942','0942','0942','0942','es','Las restricciones que exijan que un servicio se preste en una banda específica deberán estar justificadas para garantizar el logro de un objetivo de interés general de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o, según lo definido en la legislación nacional de conformidad con el Derecho comunitario, la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de un objetivo de interés general \'\'\'\'\'definido en la legislación nacional \'\'\'\'\'de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias \'\'\'\'\'o \'\'\'\'\'la \'\'\'\'\'promoción \'\'\'\'\'de \'\'\'\'\'los objetivos de \'\'\'\'\'la \'\'\'\'\'política cultural y \'\'\'\'\'de \'\'\'\'\'los medios de comunicación, como \'\'\'\'\'la diversidad cultural y lingüística y \'\'\'\'\'el \'\'\'\'\'pluralismo de los medios de comunicación.','Las \'\'\'\'\'medidas \'\'\'\'\'que exijan que un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'se preste en una banda específica \'\'\'\'\'disponible para los servicios de comunicaciones electrónicas \'\'\'\'\'deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('b','i','l',2,1,3,'0932b','0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,'),('b','i','l',2,1,3,'084@Ad',NULL,'084@Ad','084@Ad','es','','\'\'\'\'\'d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, incluido el fomento de la inversión compartida, asegurando una adecuada distribución de los riesgos entre el inversor las empresas que se benefician del acceso a las nuevas instalaciones;\'\'\'\'\'','\'\'\'\'\'d) fomentando la inversión eficiente y la innovación en infraestructuras nuevas y mejoradas, incluso teniendo en cuenta los riesgos de inversión;\'\'\'\'\''),('b','i','l',2,1,3,'0841c','084c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('b','i','l',2,1,3,'092','092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas y con arreglo a la Decisión nº 676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y \'\'\'\'\'a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y \'\'\'\'\'con arreglo \'\'\'\'\'los artículos 8 ter y 9 quáter de la presente Directiva y \'\'\'\'\'a la Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las \'\'\'\'\'mismas, \'\'\'\'\'y <s>con arreglo </s>a \'\'\'\'\'los beneficios para los consumidores, como \'\'\'\'\'la \'\'\'\'\'realización de economías de escala y la interoperabilidad de los servicios. A este respecto, actuarán de conformidad con lo dispuesto en la \'\'\'\'\'Decisión \'\'\'\'\'no \'\'\'\'\'676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('b','i','l',2,1,3,'083d','083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reguladoras coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las Directivas específicas.'),('b','i','l',2,1,3,'0932d','0932d','0932d','0932d','es','d) cumplir con una restricción de conformidad con el apartado 4.','d) \'\'\'\'\'realizar un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.','\'\'\'\'\'f) garantizar el logro de un objetivo de interés general \'\'\'\'\'de conformidad con el apartado 4.'),('b','i','l',2,1,3,'0942c',NULL,NULL,'0942c','es','','','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('b','i','l',2,1,3,'0841e','084e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('b','i','l',2,1,3,'082a','082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\'','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('b','i','l',2,1,3,'0932','0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'utilizada para los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología de acceso inalámbrico o red radioeléctrica utilizados \'\'\'\'\'para los servicios de comunicaciones electrónicas \'\'\'\'\'cuando sea necesario para:'),('b','i','l',2,1,3,'097',NULL,NULL,'097','es','','','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('b','i','l',2,1,3,'082c','082c','082c',NULL,'es','c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y','c) promoviendo \'\'\'\'\'y facilitando \'\'\'\'\'una inversión eficiente \'\'\'\'\'y orientada al mercado \'\'\'\'\'en materia de infraestructura y fomentando la innovación; \'\'\'\'\'así como\'\'\'\'\'','<s>c) promoviendo una inversión eficiente en materia de infraestructura y fomentando la innovación; y</s>'),('b','i','l',2,1,3,'0932a','0932a','0932a','0932a','es','a) evitar interferencias perjudiciales,','a) evitar \'\'\'\'\'posibles \'\'\'\'\'interferencias perjudiciales,','a) evitar interferencias perjudiciales,'),('b','i','l',0,1,3,'08','08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores'),('b','i','l',0,1,3,'09@C','09@C','09@C',NULL,'es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('b','i','l',2,1,3,'0942d',NULL,NULL,'0942d','es','','','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('b','i','l',2,1,3,'0841g@A',NULL,'0841g@A',NULL,'es','','\'\'\'\'\'g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.\'\'\'\'\'',''),('b','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'es','c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>','<s>c) armonizar las medidas específicas encaminadas a garantizar la competencia leal cuando se transfieran derechos individuales;</s>'),('b','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo \'\'\'\'\'22.\'\'\'\'\'','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 22. En la aplicación de las disposiciones del presente apartado, la Comisión podrá estar asistida por la Autoridad de conformidad con el artículo 10 del Reglamento [.../CE].</s>'),('b','i','l',2,1,3,'084@Ab',NULL,'084@Ab','084@Ab','es','','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\'','\'\'\'\'\'b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;\'\'\'\'\''),('b','i','l',2,1,3,'083','083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('b','i','l',2,1,3,'082d','082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('b','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','es','','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\'','\'\'\'\'\'c) asegurar la calidad técnica del servicio,\'\'\'\'\''),('b','i','l',2,1,3,'0961','096','096','0961','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir del 31 de diciembre de 2009.','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir <s>del 31 </s>de \'\'\'\'\'... (Fecha \'\'\'\'\'de \'\'\'\'\'transposición de la presente Directiva.).\'\'\'\'\'','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas, \'\'\'\'\'a \'\'\'\'\'las autorizaciones generales expedidas y a los derechos individuales de uso de frecuencias concedidas después \'\'\'\'\'del \'\'\'\'\'...(Fecha \'\'\'\'\'de \'\'\'\'\'transposición \'\'\'\'\'de \'\'\'\'\'la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('b','i','l',2,1,3,'0811','0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('b','i','l',2,1,3,'0942a',NULL,NULL,'0942a','es','','','\'\'\'\'\'a) la seguridad de la vida,\'\'\'\'\''),('b','i','l',2,1,3,'0841f','084f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('b','i','l',0,1,3,'09','09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('b','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE (Directiva marco), la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('b','i','l',3,1,2,'A1A','A1A',NULL,'A1A','es','A. Condiciones que pueden asociarse a una autorización general','<s>A. Condiciones que pueden asociarse a una autorización general</s>','A. Condiciones que pueden asociarse a una autorización general'),('b','i','l',2,2,5,'022','022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:'),('b','i','l',2,2,5,'022h','022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('b','i','l',2,2,5,'066@A',NULL,'066@A','066@A','es','','\'\'\'\'\'6 bis. Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública o privada de comunicaciones electrónicas, un servicio de la sociedad de la información o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.\'\'\'\'\'','\'\'\'\'\'7. Los datos de tráfico podrán ser tratados en la medida estrictamente necesaria para garantizar la seguridad de las redes y de la información, tal como se define en el artículo 4, letra c), del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.).\'\'\'\'\''),('b','i','l',2,2,5,'04411','0441','04411',NULL,'es','4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.','4. \'\'\'\'\'Con el fin de \'\'\'\'\'garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, \'\'\'\'\'2, \'\'\'\'\'3, \'\'\'\'\'3 bis y 3 ter, \'\'\'\'\'la Comisión, previa consulta <s>a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y </s>al Supervisor Europeo de Protección de Datos, \'\'\'\'\'a las partes interesadas pertinentes y a ENISA, recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las \'\'\'\'\'medidas descritas en el apartado 1 bis y las \'\'\'\'\'circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se \'\'\'\'\'refieren los apartados 3 bis y 3 ter.\'\'\'\'\'','<s>4. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1, 2 y 3, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\") y al Supervisor Europeo de Protección de Datos, podrá adoptar medidas técnicas de ejecución, en particular en relación con las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.</s>'),('b','i','l',2,2,5,'022i',NULL,NULL,'022i','es','','','\'\'\'\'\'h) \"violación de los datos personales\": violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de un servicio de comunicaciones electrónicas de acceso público en la Comunidad.\'\'\'\'\''),('b','i','l',2,2,5,'151@A',NULL,NULL,'151@A','es','','','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('b','i','l',0,2,5,'02','02','02','02','es','Artículo 2 − Definiciones','Artículo 2 − Definiciones','Artículo 2 − Definiciones'),('b','i','l',2,2,5,'041','041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('b','i','l',2,2,5,'052','052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('b','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'es','','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\'',''),('b','i','l',0,2,5,'18','18','18',NULL,'es','Artículo 18 − Revisión','Artículo 18 − \'\'\'\'\'Evaluación\'\'\'\'\'','<s>Artículo 18 − Revisión</s>'),('b','i','l',1,2,5,'03:27@A',NULL,'03:27@A',NULL,'es','','\'\'\'\'\'(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Identifican con un número los materiales que intervienen en la red, como los ordenadores o los dispositivos móviles inteligentes. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente, se plantean algunas cuestiones sobre su utilización como datos personales en algunas circunstancias. Por consiguiente, la Comisión debería realizar un estudio sobre las direcciones IP y su utilización y presentar, en su caso, propuestas sobre este tema.\'\'\'\'\'',''),('b','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','\'\'\'\'\'(54) \'\'\'\'\'La necesidad de garantizar un nivel \'\'\'\'\'adecuado \'\'\'\'\'de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para \'\'\'\'\'su \'\'\'\'\'cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, \'\'\'\'\'incluyendo \'\'\'\'\'la posibilidad \'\'\'\'\'incluida la facultad \'\'\'\'\'de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('b','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'es','','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'es','','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\'',''),('b','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'es','','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'es','','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\'',''),('b','i','l',2,2,5,'022g','022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('b','i','l',2,2,5,'041@A',NULL,'041@A',NULL,'es','','\'\'\'\'\'1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), estas medidas incluirán:\'\'\'\'\'',''),('b','i','l',2,2,5,'151','151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('b','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','es','','','\'\'\'\'\'(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.\'\'\'\'\''),('b','i','l',2,2,5,'051','051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('b','i','l',2,2,5,'152','152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('b','i','l',2,2,5,'063','063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su \'\'\'\'\'consentimiento previo. \'\'\'\'\'Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('b','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','es','','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\'','\'\'\'\'\'4. Los Estados miembros asegurarán que la autoridad nacional competente esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales, sobre el formato que debe adoptar dicha notificación y sobre la manera de llevarla a cabo.\'\'\'\'\''),('b','i','l',2,2,5,'142','142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('b','i','l',2,2,5,'0442','0442','0442',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('b','i','l',1,2,5,'03:28','03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de sus derechos fundamentales, en particular el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de \'\'\'\'\'todos \'\'\'\'\'sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','\'\'\'\'\'(44) El progreso tecnológico permite \'\'\'\'\'desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que \'\'\'\'\'podrían \'\'\'\'\'ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) \'\'\'\'\'emplean \'\'\'\'\'radiofrecuencias para capturar datos procedentes de etiquetas \'\'\'\'\'dotadas de \'\'\'\'\'una identificación única, \'\'\'\'\'pudiendo \'\'\'\'\'luego transferirse \'\'\'\'\'estos datos \'\'\'\'\'a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para \'\'\'\'\'lograr este objetivo, \'\'\'\'\'es necesario velar por la protección de sus derechos fundamentales, \'\'\'\'\'incluido \'\'\'\'\'el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), \'\'\'\'\'incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('b','i','l',1,2,5,'043:29','043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y un perjuicio social, incluida la usurpación de la identidad. Por consiguiente, estos incidentes de seguridad deben notificarse inmediatamente a los abonados afectados para que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para los usuarios afectados.','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario \'\'\'\'\'u otra persona \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, <s>pérdidas económicas sustanciales y </s>un perjuicio \'\'\'\'\'sustancial para los usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'debe ser notificada \'\'\'\'\'inmediatamente \'\'\'\'\'por el proveedor de servicio competente \'\'\'\'\'a \'\'\'\'\'la autoridad nacional de reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado de gravedad de la violación y exigir, si procede, a \'\'\'\'\'los \'\'\'\'\'proveedores de servicios pertinentes \'\'\'\'\'que \'\'\'\'\'notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las \'\'\'\'\'personas directamente afectadas por la violación. Además, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), los proveedores de servicios pertinentes deberían informar inmediata y directamente, además de a las autoridades nacionales competentes, a los usuarios de que se trata. Por último, los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida en un período determinado. \'\'\'\'\'La notificación \'\'\'\'\'a las autoridades nacionales y a los usuarios \'\'\'\'\'debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para \'\'\'\'\'proteger a \'\'\'\'\'los usuarios afectados.','\'\'\'\'\'(47) \'\'\'\'\'Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, pérdidas económicas sustanciales y \'\'\'\'\'perjuicios sociales, \'\'\'\'\'incluida la usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como el proveedor \'\'\'\'\'de \'\'\'\'\'servicios de comunicaciones electrónicas disponibles al público se percate de que se ha producido una violación de la \'\'\'\'\'seguridad \'\'\'\'\'de este tipo, debe evaluar los riesgos asociados a ella, por ejemplo determinando el tipo de datos afectados por la violación (incluidos su carácter sensible, su contexto y las medidas de seguridad existentes), la causa y la dimensión de la violación de la seguridad, el número de abonados afectados, y el posible perjuicio para los abonados que se derive de la violación (por ejemplo usurpación de la identidad, perjuicio financiero, pérdida de oportunidades comerciales o de empleo, los daños materiales). Se debe notificar \'\'\'\'\'inmediatamente a los abonados afectados \'\'\'\'\'los incidentes de seguridad que puedan ocasionar un riesgo grave \'\'\'\'\'para \'\'\'\'\'su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para la reputación), para \'\'\'\'\'que puedan adoptar las precauciones necesarias. La notificación debe incluir información sobre las medidas que ha tomado el proveedor \'\'\'\'\'para resolver \'\'\'\'\'la violación, así como recomendaciones para los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.\'\'\'\'\''),('b','i','l',2,2,5,'062','062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('b','i','l',2,2,5,'022f','022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('b','i','l',2,2,5,'0432',NULL,'0432','0432','es','','\'\'\'\'\'El proveedor de servicios de comunicaciones electrónicas disponibles al público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea controladora de los datos y proveedora de servicios de la sociedad de la información, notificarán a sus usuarios de antemano para evitar un peligro inminente y directo para los derechos e intereses de los consumidores.\'\'\'\'\'','\'\'\'\'\'Cuando la violación de los datos personales represente un grave riesgo para la intimidad del abonado, el proveedor de los servicios de comunicaciones electrónicas notificará la violación al abonado y a la autoridad nacional competente sin dilaciones indebidas.\'\'\'\'\''),('b','i','l',2,2,5,'021','021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('b','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la \'\'\'\'\'facultad \'\'\'\'\'de obtener cualquier información pertinente que pudieran necesitar para supervisar y \'\'\'\'\'aplicar \'\'\'\'\'las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('b','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'es','','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\'',''),('b','i','l',0,2,5,'15','15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('b','i','l',2,2,5,'153','153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('b','i','l',2,2,5,'042','042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('b','i','l',2,2,5,'022d','022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('b','i','l',2,2,5,'061','061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('b','i','l',2,2,5,'151@B',NULL,'151@B',NULL,'es','','\'\'\'\'\'1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles y los proveedores de servicios de la sociedad de la información informarán sin demora injustificada a las autoridades independientes encargadas de la protección de los datos de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad independiente encargada de la protección de los datos notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.\'\'\'\'\'',''),('b','i','l',0,2,5,'15@A','15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento'),('b','i','l',0,2,5,'05','05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones'),('b','i','l',0,2,5,'04','04','04','04','es','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento'),('b','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'es','','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\'',''),('b','i','l',2,2,5,'141','141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('b','i','l',0,2,5,'06','06','06','06','es','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico'),('b','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('b','i','l',2,2,5,'022c','022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('b','i','l',2,2,5,'022e','022e','022e',NULL,'es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','<s>e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;</s>'),('b','i','l',2,2,5,'053','053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o \'\'\'\'\'el \'\'\'\'\'acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, <s>en particular sobre los fines del tratamiento de los datos, </s>con arreglo a lo dispuesto en la Directiva 95/46/CE, \'\'\'\'\'en particular sobre los fines del tratamiento de los datos \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('b','i','l',0,2,5,'14','14','14','14','es','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización'),('b','i','l',1,2,5,'01:26@A',NULL,'01:26@A',NULL,'es','','\'\'\'\'\'(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.\'\'\'\'\'',''),('b','i','l',2,2,5,'044',NULL,NULL,'044','es','','','\'\'\'\'\'5. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 4, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('b','i','l',2,2,5,'0433',NULL,'0433','0433','es','','\'\'\'\'\'La notificación de una violación de seguridad a un usuario o a otra persona no será necesaria si el proveedor ha probado a la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.\'\'\'\'\'','\'\'\'\'\'La notificación al abonado describirá al menos la naturaleza de la violación de los datos personales y los puntos de contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a la autoridad nacional competente describirá, además, las consecuencias de la violación y las medidas propuestas o adoptadas por el proveedor respecto a la violación de los datos personales.\'\'\'\'\''),('b','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <plazo para la aplicación del acto modificativo> y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros establecerán las normas relativas a las sanciones \'\'\'\'\'— incluidas las sanciones penales, cuando proceda— \'\'\'\'\'aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, <s><plazo para la aplicación del acto modificativo> </s>y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en virtud \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'aplicación. \'\'\'\'\'Las sanciones \'\'\'\'\'que se prevean serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el ...(Fecha a que hace referencia el artículo 4, apartado 1.) \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('b','i','l',2,2,5,'064','064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('b','i','l',2,2,5,'022b','022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('b','i','l',2,2,5,'181','181','181',NULL,'es','La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.','\'\'\'\'\'El ... (Dos años después de la fecha de entrada en vigor de la presente Directiva.), la \'\'\'\'\'Comisión presentará al Parlamento Europeo y al Consejo, \'\'\'\'\'previa consulta al Grupo \'\'\'\'\'de \'\'\'\'\'trabajo \'\'\'\'\'del artículo \'\'\'\'\'29 y al Supervisor Europeo de Protección de Datos, \'\'\'\'\'un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no \'\'\'\'\'solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, \'\'\'\'\'y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas \'\'\'\'\'de modificación de \'\'\'\'\'la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el \'\'\'\'\'sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, \'\'\'\'\'y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.','<s>La Comisión presentará al Parlamento Europeo y al Consejo, a más tardar tres años después de la fecha contemplada en el apartado 1 del artículo 17, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas para modificar la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('b','i','l',2,2,5,'041@A2',NULL,'041@A2',NULL,'es','','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para proteger la red y los servicios de su utilización accidental, ilícita o no autorizada, la interferencia o la obstaculización de su funcionamiento o disponibilidad;\'\'\'\'\'',''),('b','i','l',2,2,5,'143','143','143','143','es','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones (DO L 36 de 7.2.1987, p. 31; Decisión cuya última modificación la constituye el Acta de adhesión de 1994.).','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán \'\'\'\'\'el \'\'\'\'\'principio \'\'\'\'\'de \'\'\'\'\'neutralidad tecnológica.\'\'\'\'\'','3. Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones.\'\'\'\'\''),('b','i','l',2,2,5,'065','065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('b','i','l',2,2,5,'041@B',NULL,'041@B',NULL,'es','','\'\'\'\'\'1 ter. Las autoridades nacionales de regulación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y de servicios de la sociedad de la información, y podrán formular recomendaciones sobre las mejores prácticas e indicadores de resultados con respecto al nivel de seguridad que debería conseguirse con estas medidas.\'\'\'\'\'',''),('b','i','l',2,2,5,'041@A1',NULL,'041@A1',NULL,'es','','\'\'\'\'\'- medidas técnicas y organizativas adecuadas para garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\'',''),('b','i','l',2,2,5,'022a','022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('b','i','l',2,2,5,'0431','043','0431','0431','es','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación al abonado afectado y a la autoridad nacional de reglamentación sin dilaciones indebidas. La notificación al abonado describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad nacional de reglamentación describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.','3. En caso de violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación <s>al abonado afectado y </s>a la autoridad nacional de reglamentación \'\'\'\'\'o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro \'\'\'\'\'sin dilaciones indebidas. La notificación \'\'\'\'\'a la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la autoridad \'\'\'\'\'competente \'\'\'\'\'describirá, además, las consecuencias de la violación y las medidas tomadas al respecto por el proveedor.','3. En caso de violación de \'\'\'\'\'los \'\'\'\'\'datos \'\'\'\'\'personales, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'afectado deberá valorar el alcance de la violación, evaluar su gravedad y considerar si es necesario notificarla \'\'\'\'\'al abonado afectado y a la autoridad nacional \'\'\'\'\'competente, teniendo en cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>naturaleza de la violación y recomendará medidas para atenuar sus posibles efectos negativos. La notificación a la </s>autoridad nacional \'\'\'\'\'competente \'\'\'\'\'de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 4.\'\'\'\'\''),('b','i','l',2,2,5,'066','066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('b','i','l',2,2,5,'041@A3',NULL,'041@A3',NULL,'es','','\'\'\'\'\'- una política de seguridad con respecto al tratamiento de datos personales;\'\'\'\'\'',''),('b','i','l',1,2,5,'06:26@B',NULL,'06:26@B','06:26@B','es','','\'\'\'\'\'(26 ter) El tratamiento de los datos de tráfico con fines de seguridad de las redes y de la información, que garantiza la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, permitirá tratar esos datos en interés legítimo del responsable del tratamiento de los datos a fin de evitar el acceso no autorizado y la distribución maliciosa de códigos y poner fin a los ataques de denegación de servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\'','\'\'\'\'\'(41) El tratamiento de los datos de tráfico en la medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de seguridad de las redes y de la información, asegurando la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos, contribuirá a evitar el acceso no autorizado y la distribución de códigos maliciosos, los ataques de \"denegación de servicio\" y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('b','i','l',1,2,5,'15@A:26@C',NULL,'15@A:26@C',NULL,'es','','\'\'\'\'\'(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.\'\'\'\'\'',''),('b','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','es','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la Autoridad y a los reguladores pertinentes.','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta a la \'\'\'\'\'ENISA, al grupo de trabajo del artículo 29 \'\'\'\'\'y a los reguladores pertinentes.','4. Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones \'\'\'\'\'nacionales \'\'\'\'\'adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta a la \'\'\'\'\'ENISA, al Grupo de Trabajo del Artículo 29 \'\'\'\'\'y a \'\'\'\'\'las autoridades de reglamentación \'\'\'\'\'pertinentes.'),('b','i','l',2,2,5,'04412',NULL,'04412',NULL,'es','','\'\'\'\'\'La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.\'\'\'\'\'',''),('b','i','l',2,2,5,'043@A2',NULL,'043@A2',NULL,'es','','\'\'\'\'\'Podrá posponerse la notificación de una violación grave cuando puedan obstaculizarse los progresos de una investigación penal relacionada con dicha violación.\'\'\'\'\'',''),('j','i','l',2,1,1,'093','093','093','093','es','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.','3. Las autoridades nacionales de reglamentación podrán determinar la información concreta que deberá ponerse a disposición, el nivel de detalle exigido y la modalidad de publicación.'),('j','i','l',2,1,1,'092','092','092','092','es','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.','2. En particular, cuando se impongan a un operador obligaciones de no discriminación, las autoridades nacionales de reglamentación podrán exigir a dicho operador que publique una oferta de referencia, que deberá estar suficientemente desglosada para garantizar que no se exija a las empresas pagar por recursos que sean innecesarios para el servicio requerido, en la que se describan las ofertas pertinentes subdivididas por componentes de acuerdo con las necesidades del mercado, así como las condiciones correspondientes, incluidos los precios. Las autoridades nacionales de reglamentación podrán, entre otras cosas, introducir cambios en las ofertas de referencia para hacer efectivas las obligaciones impuestas por la presente Directiva.'),('j','i','l',2,1,1,'1221c','1221c','1221c','1221c','es','c) la inversión inicial del propietario del recurso, teniendo presentes, a la hora de imponer obligaciones en materia de precios de conformidad con el artículo 13, toda inversión pública realizada y los riesgos incurridos al efectuarla;','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'toda inversión pública realizada y los riesgos incurridos al \'\'\'\'\'efectuarla, incluido un reparto adecuado del riesgo entre las empresas que disfrutan de acceso a estos nuevos recursos;\'\'\'\'\'','c) la inversión inicial del propietario del recurso, teniendo \'\'\'\'\'presentes \'\'\'\'\'los riesgos incurridos al efectuarla;'),('j','i','l',2,1,1,'1221f','1221f','1221f','1221f','es','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.','f) el suministro de servicios paneuropeos.'),('j','i','l',2,1,1,'1212j','1212j','1212j','1212j','es','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios asociados tales como identidad, localización y capacidad de presencia.','j) proporcionen acceso a servicios asociados tales como \'\'\'\'\'servicios de \'\'\'\'\'identidad, localización y <s>capacidad de </s>presencia.'),('j','i','l',2,1,1,'1212i','1212i','1212i','1212i','es','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;','i) interconecten redes o los recursos de éstas;'),('j','i','l',2,1,1,'1212d','1212d','1212d','1212d','es','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;','d) presten servicios específicos en régimen de venta al por mayor para su reventa a terceros;'),('j','i','l',2,1,1,'1221','1221','1221','1221','es','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:','2. Cuando las autoridades nacionales de reglamentación estudien la conveniencia de imponer las obligaciones previstas en el apartado 1, y en particular al evaluar si dichas obligaciones resultarían coherentes con los objetivos establecidos en el artículo 8 de la Directiva 2002/21/CE (Directiva marco), habrán de tener en cuenta, en particular, los siguientes elementos:'),('j','i','l',2,1,1,'1212f@A',NULL,'1212f@A',NULL,'es','','\'\'\'\'\'f bis) proporcionen a terceros una oferta de referencia para conceder acceso a los conductos;\'\'\'\'\'',''),('j','i','l',2,1,1,'123','123','123','123','es','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor y/o los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','3. Cuando se impongan a un operador obligaciones de proporcionar acceso de conformidad con lo previsto en el presente artículo, las autoridades nacionales de reglamentación podrán fijar las condiciones técnicas u operativas que deberá satisfacer el proveedor \'\'\'\'\'o \'\'\'\'\'los beneficiarios de tal acceso en caso necesario para garantizar el funcionamiento normal de la red. Las obligaciones de atenerse a normas o especificaciones técnicas concretas estarán de acuerdo con las normas y especificaciones establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).'),('j','i','l',2,1,1,'1221b','1221b','1221b','1221b','es','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;','b) la posibilidad de proporcionar el acceso propuesto, en relación con la capacidad disponible;'),('j','i','l',2,1,1,'1212f','1212f','1212f','1212f','es','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;','f) faciliten la coubicación u otras modalidades de uso compartido de instalaciones, incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de soporte, mástiles, bocas de acceso, distribuidores y otros elementos de la red que no sean activos;','f) faciliten la coubicación u otras modalidades de uso compartido de \'\'\'\'\'instalaciones asociadas, \'\'\'\'\'incluidos conductos, edificios o la entrada a edificios, antenas, torres y otras construcciones de \'\'\'\'\'apoyo, conducciones, \'\'\'\'\'mástiles, \'\'\'\'\'cámaras subterráneas \'\'\'\'\'y \'\'\'\'\'distribuidores;\'\'\'\'\''),('j','i','l',2,1,1,'094','094','094','094','es','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. o obstante lo dispuesto en el apartado 3, cuando se constate que un operador tiene peso específico en un mercado pertinente con arreglo al artículo 14 de la Directiva 2002/21/CE (Directiva marco) con respecto al acceso local a una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.','4. \'\'\'\'\'No \'\'\'\'\'obstante lo dispuesto en el apartado 3, cuando <s>se constate que </s>un operador \'\'\'\'\'esté sujeto a obligaciones \'\'\'\'\'en \'\'\'\'\'virtud del artículo 12 en relación \'\'\'\'\'con \'\'\'\'\'el acceso \'\'\'\'\'al \'\'\'\'\'por mayor a la infraestructura \'\'\'\'\'de la \'\'\'\'\'red, incluida la de facilitar el \'\'\'\'\'acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local \'\'\'\'\'en \'\'\'\'\'una ubicación fija, las autoridades nacionales de reglamentación garantizarán la publicación de una oferta de referencia que incluya al menos los elementos contemplados en el anexo II.'),('j','i','l',2,1,1,'1221e','1221e','1221e','1221e','es','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;','e) cuando proceda, los derechos pertinentes en materia de propiedad intelectual;'),('j','i','l',2,1,1,'095','095','095','095','es','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 14. Por imperiosas razones de urgencia, la Comisión podrá hacer uso del procedimiento de urgencia contemplado en el apartado 4 del artículo 14. Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por la Autoridad.','5. La Comisión podrá adoptar las modificaciones necesarias del anexo II para adaptarlo a la evolución de la tecnología y el mercado. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 3 del </s>artículo \'\'\'\'\'14, \'\'\'\'\'apartado \'\'\'\'\'3. \'\'\'\'\'Para aplicar lo dispuesto en el presente apartado, la Comisión podrá estar asistida por \'\'\'\'\'el GERT.\'\'\'\'\''),('j','i','l',2,1,1,'1221a','1221a','1221a','1221a','es','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión y acceso de que se trate, incluida la viabilidad de otros productos anteriores de acceso, como el acceso a los conductos;','a) la viabilidad técnica y económica de utilizar o instalar recursos que compitan entre sí, a la vista del ritmo de desarrollo del mercado, teniendo en cuenta la naturaleza y el tipo de interconexión \'\'\'\'\'o \'\'\'\'\'acceso de que se trate, incluida la viabilidad de otros productos <s>anteriores </s>de \'\'\'\'\'acceso previo, \'\'\'\'\'como el acceso a <s>los </s>conductos;'),('j','i','l',2,1,1,'1212a','1212a','1212a','1212a','es','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos y/o recursos específicos de las redes, incluido el acceso desagregado al bucle local;','a) concedan acceso a terceros a elementos \'\'\'\'\'o a \'\'\'\'\'recursos específicos de las redes, incluido el acceso \'\'\'\'\'a elementos de las redes que no sean activos o el acceso \'\'\'\'\'desagregado al bucle \'\'\'\'\'local, para permitir, por ejemplo, la selección o preselección de operador o la oferta de reventa de la línea de abonado;\'\'\'\'\''),('j','i','l',2,1,1,'1221d','1221d','1221d','1221d','es','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;','d) la necesidad de salvaguardar la competencia a largo plazo, en particular la competencia basada en infraestructuras;','d) la necesidad de salvaguardar la competencia a largo plazo, \'\'\'\'\'incluso a través de \'\'\'\'\'la competencia basada en \'\'\'\'\'infraestructura eficiente desde el punto de vista económico;\'\'\'\'\''),('j','i','l',2,1,1,'1212g','1212g','1212g','1212g','es','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;','g) presten determinados servicios necesarios para garantizar la interoperabilidad de servicios de extremo a extremo ofrecidos a los usuarios, con inclusión de los recursos necesarios para los servicios de red inteligente o la itinerancia en redes móviles;'),('j','i','l',0,1,1,'12','12','12','12','es','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización','Artículo 12 − Obligaciones relativas al acceso a recursos específicos de las redes y a su utilización'),('j','i','l',2,1,1,'1213','1213','1213','1213','es','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.','Las autoridades nacionales de reglamentación podrán acompañar dichas obligaciones de condiciones en materia de equidad, racionalidad y oportunidad.'),('j','i','l',2,1,1,'1211','1211','1211','1211','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para exigir a los operadores que satisfagan las solicitudes razonables de acceso a elementos específicos de las redes y a recursos asociados, así como las relativas a su utilización, entre otros casos en aquellas situaciones en las que dichas autoridades consideren que la denegación del acceso o unas condiciones no razonables de efecto análogo pueden constituir un obstáculo al desarrollo de un mercado competitivo sostenible a escala minorista o que no benefician a los usuarios finales.'),('j','i','l',2,1,1,'1212b','1212b','1212b','1212b','es','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;','b) negocien de buena fe con las empresas que soliciten el acceso;'),('j','i','l',2,1,1,'1212','1212','1212','1212','es','Se podrá imponer a los operadores, entre otras cosas, que:','\'\'\'\'\'Entre otras cosas, se \'\'\'\'\'podrá imponer a los \'\'\'\'\'operadores \'\'\'\'\'que:','Se podrá imponer a los operadores, entre otras cosas, que:'),('j','i','l',2,1,1,'091','091','091','091','es','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión y/o el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, incluida cualquier restricciónones al acceso a los servicios y aplicaciones, condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, \'\'\'\'\'restricciones \'\'\'\'\'al acceso a los servicios y aplicaciones, \'\'\'\'\'políticas de gestión del tráfico, \'\'\'\'\'condiciones de suministro y utilización, y precios.','1. De conformidad con lo dispuesto en el artículo 8, las autoridades nacionales de reglamentación estarán facultadas para imponer obligaciones de transparencia en relación con la interconexión \'\'\'\'\'y \'\'\'\'\'el acceso, conforme a las cuales los operadores deberán hacer público determinado tipo de información, como la relativa a la contabilidad, especificaciones técnicas, características de las redes, <s>incluida cualquier restricciónones al acceso a los servicios y aplicaciones, </s>condiciones de suministro y utilización, \'\'\'\'\'incluidas las políticas de gestión de tráfico, \'\'\'\'\'y precios.'),('j','i','l',2,1,1,'1212h','1212h','1212h','1212h','es','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;','h) proporcionen acceso a sistemas de apoyo operativos o a sistemas informáticos similares necesarios para garantizar condiciones equitativas de competencia en la prestación de servicios;'),('j','i','l',2,1,1,'1212e','1212e','1212e','1212e','es','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;','e) concedan libre acceso a interfaces técnicas, protocolos u otras tecnologías clave que sean indispensables para la interoperabilidad de los servicios o de servicios de redes virtuales;'),('j','i','l',0,1,1,'09','09','09','09','es','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia','Artículo 9 − Obligación de transparencia'),('j','i','l',2,1,1,'1212c','1212c','1212c','1212c','es','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;','c) no revoquen una autorización de acceso a recursos previamente concedida;'),('j','i','l',0,2,4,'33','33','33','33','es','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas','Artículo 33 − Consulta con las partes interesadas'),('j','i','l',0,2,4,'21','21','21','21','es','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información','Artículo 21 − Transparencia y publicación de información'),('j','i','l',2,2,4,'2231','2231','2231','223','es','Para evitar la degradación del servicio y la ralentización del tráfico en las redes, las autoridades nacionales de reglamentación podrán establecer requisitos mínimos de calidad del servicio. Estos requisitos habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la ralentización del tráfico en las redes, \'\'\'\'\'así como para garantizar que la capacidad de los usuarios de acceder o de distribuir contenidos o de ejecutar aplicaciones y servicios de su elección no se vea restringida sin razón, \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán \'\'\'\'\'adoptar directrices para \'\'\'\'\'establecer requisitos mínimos de calidad del \'\'\'\'\'servicio, y, cuando proceda, podrán adoptar otras medidas. Estas directrices o medidas \'\'\'\'\'habrán de tener debidamente en cuenta todas las normas establecidas de conformidad con el artículo 17 de la Directiva 2002/21/CE (Directiva marco).','\'\'\'\'\'3. \'\'\'\'\'Para evitar la degradación del servicio y la \'\'\'\'\'obstaculización o \'\'\'\'\'ralentización del tráfico en las redes, \'\'\'\'\'los Estados miembros garantizarán que \'\'\'\'\'las autoridades nacionales de reglamentación \'\'\'\'\'estén facultadas para \'\'\'\'\'establecer \'\'\'\'\'unos \'\'\'\'\'requisitos mínimos de calidad del \'\'\'\'\'servicio a la empresa o empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas \'\'\'\'\'de \'\'\'\'\'comunicaciones.\'\'\'\'\''),('j','i','l',2,2,4,'2021e0',NULL,NULL,'2021e0','es','','','\'\'\'\'\'- las condiciones de duración mínima del contrato en relación con las promociones,\'\'\'\'\''),('j','i','l',2,2,4,'2021h','2021h','2021h','2021h','es','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.','h) los tipos de medidas que podría tomar la empresa que suministra la conexión o los servicios en caso de incidentes de seguridad o integridad o de amenazas y vulnerabilidad, así como todas las disposiciones de compensación que se aplicarían en caso de incidentes de seguridad o integridad.','h) los tipos de medidas que podría tomar la empresa <s>que suministra la conexión o los servicios </s>en caso de incidentes de seguridad o integridad o de amenazas y \'\'\'\'\'vulnerabilidad.\'\'\'\'\''),('j','i','l',2,2,4,'332@A','332@A','332@A','332@A','es','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.','2 bis. Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de regulación y otras autoridades competentes promoverán, en la medida en que proceda, la cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba hacerse accesible en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado 2.','\'\'\'\'\'3. \'\'\'\'\'Sin perjuicio de las normativas nacionales conformes con el Derecho comunitario en las que se fomenten los objetivos de las políticas culturales y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'y otras autoridades competentes \'\'\'\'\'podrán promover \'\'\'\'\'la <s>medida en que proceda, la </s>cooperación entre las empresas proveedoras de redes y/o servicios de comunicaciones electrónicas y los sectores interesados en la promoción de contenidos legales en dichas redes y servicios. Esta cooperación podrá incluir también la coordinación de la información de interés público que deba \'\'\'\'\'ofrecerse \'\'\'\'\'en aplicación del artículo 21, apartado 4 bis, y del artículo 20, apartado \'\'\'\'\'1.\'\'\'\'\''),('j','i','l',1,2,4,'33:25','33:25','33:25','33:25','es','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','(25) Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar mecanismos adecuados de consulta. Estos mecanismos podrían adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, debería establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. inguno de los procedimientos de cooperación acordados de conformidad con tal mecanismo debería sin embargo permitir la vigilancia sistemática del uso de internet. Cuando sea necesario abordar la cuestión de facilitar el acceso y el uso de los servicios de comunicaciones electrónicas y de los equipos terminales a los usuarios con discapacidad, y sin perjuicio de lo dispuesto en la Directiva 1999/5/CE del Parlamento Europeo y del Consejo, de 9 de marzo de 1999, sobre equipos radioeléctricos y equipos terminales de telecomunicación y reconocimiento mutuo de su conformidad y, en particular, los requisitos relativos a los usuarios con discapacidades, de conformidad con su artículo 3, apartado 3, letra f), la Comisión debe poder adoptar medidas de ejecución.','\'\'\'\'\'(39) \'\'\'\'\'Para subsanar las deficiencias existentes en el ámbito de las consultas a los consumidores y para responder debidamente a los intereses de los ciudadanos, los Estados miembros deben instaurar \'\'\'\'\'un mecanismo adecuado \'\'\'\'\'de consulta. \'\'\'\'\'Este mecanismo podría \'\'\'\'\'adoptar la forma de un organismo, que, actuando con independencia de la autoridad nacional de reglamentación y de los prestadores de servicios, se encargaría de la investigación de cuestiones relacionadas con los consumidores, por ejemplo el comportamiento de los consumidores y los procedimientos para cambiar de proveedor, funcionaría de manera transparente y participaría en los mecanismos existentes de consulta de los interesados. Además, \'\'\'\'\'podría \'\'\'\'\'establecerse un mecanismo con el fin de permitir la cooperación apropiada en los asuntos relativos a la promoción de los contenidos legales. \'\'\'\'\'Ninguno \'\'\'\'\'de los procedimientos de cooperación acordados de conformidad con tal mecanismo \'\'\'\'\'debe \'\'\'\'\'sin embargo permitir la vigilancia sistemática del uso de \'\'\'\'\'Internet.\'\'\'\'\''),('j','i','l',2,2,4,'2141e','2141e','2141e','2141e','es','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.','e) informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios actuales que estén dirigidos a ellos.','\'\'\'\'\'d) \'\'\'\'\'informar de forma periódica y detallada a los abonados con discapacidad de los productos y servicios <s>actuales que estén </s>dirigidos a ellos.'),('j','i','l',2,2,4,'214@A1','214@A1','214@A1','214@A1','es','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:','4 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación obliguen a las empresas a que se hace referencia en el apartado 4 a difundir, cuando proceda, información de interés público a los antiguos y nuevos abonados. Las autoridades públicas competentes ofrecerán dicha información en un formato estándar. La información cubrirá, entre otros, los siguientes aspectos:','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros \'\'\'\'\'podrán exigir \'\'\'\'\'que las <s>autoridades nacionales de regulación obliguen a las </s>empresas a que se \'\'\'\'\'refiere \'\'\'\'\'el apartado \'\'\'\'\'3 difundan de forma gratuita \'\'\'\'\'información de interés público a los antiguos y nuevos \'\'\'\'\'abonados, cuando proceda. En este caso, las \'\'\'\'\'autoridades públicas competentes \'\'\'\'\'facilitarán \'\'\'\'\'dicha información en un formato \'\'\'\'\'estandarizado. \'\'\'\'\'La información cubrirá, entre otros, los siguientes aspectos:'),('j','i','l',2,2,4,'2812','2812','2812','2812','es','Las autoridades nacionales de reglamentación podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, y también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan puedan retener los correspondientes ingresos por interconexión u otros servicios.','Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán bloquear, tras un examen caso por caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y velar por que en tales casos, <s>y </s>también cuando haya investigaciones pendientes, los prestadores de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.','\'\'\'\'\'2. Los Estados miembros garantizarán que las \'\'\'\'\'autoridades \'\'\'\'\'pertinentes puedan exigir a las empresas proveedoras \'\'\'\'\'de \'\'\'\'\'redes públicas de comunicación o de servicios de comunicación electrónica disponibles al público que bloqueen, previo \'\'\'\'\'examen \'\'\'\'\'específico de cada \'\'\'\'\'caso, el acceso a números o servicios cuando ello se justifique por motivos de fraude o uso indebido, y <s>velar por </s>que en tales \'\'\'\'\'casos \'\'\'\'\'los \'\'\'\'\'proveedores \'\'\'\'\'de servicios de comunicaciones electrónicas retengan <s>puedan retener </s>los correspondientes ingresos por interconexión u otros servicios.'),('j','i','l',2,2,4,'3412@A',NULL,'3412@A',NULL,'es','','\'\'\'\'\'Los Estados miembros alentarán la confianza en los procedimientos extrajudiciales, atendiendo especialmente a la interacción de las comunicaciones audiovisuales y electrónicas.\'\'\'\'\'',''),('j','i','l',2,2,4,'2022','2022','2022','2022','es','El contrato incluirá asimismo información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 bis, y que sean pertinentes para el servicio prestado.','El contrato incluirá asimismo \'\'\'\'\'toda \'\'\'\'\'información facilitada por las autoridades públicas competentes sobre el uso de las redes y servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, así como sobre los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado 4 \'\'\'\'\'bis \'\'\'\'\'y que sean pertinentes para el servicio prestado.','\'\'\'\'\'Los Estados miembros también podrán exigir que el \'\'\'\'\'contrato \'\'\'\'\'incluya \'\'\'\'\'asimismo \'\'\'\'\'cualquier \'\'\'\'\'información \'\'\'\'\'que pueda ser \'\'\'\'\'facilitada por las autoridades públicas \'\'\'\'\'pertinentes \'\'\'\'\'sobre el uso de las redes y servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, así como sobre los medios de protección \'\'\'\'\'frente a \'\'\'\'\'riesgos para la seguridad personal, la privacidad y los datos personales a que se refiere el artículo 21, apartado \'\'\'\'\'4, letra a), \'\'\'\'\'y que sean pertinentes para el servicio prestado.'),('j','i','l',2,2,4,'334','334','334',NULL,'es','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.','4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la \'\'\'\'\'Comisión \'\'\'\'\'podrá adoptar medidas técnicas de ejecución \'\'\'\'\'adecuadas, \'\'\'\'\'tras celebrar una consulta \'\'\'\'\'pública y previa consulta a [xxx]. \'\'\'\'\'Estas medidas, destinadas a modificar elementos no esenciales de la presente \'\'\'\'\'Directiva \'\'\'\'\'completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el <s>apartado 2 del </s>artículo \'\'\'\'\'37, apartado 2.\'\'\'\'\'','<s>4. Sin perjuicio de la aplicación de la Directiva 1999/5/CE y, en particular, de los requisitos relativos a la discapacidad previstos en la letra f) del apartado 3 de su artículo 3, y con el fin de mejorar la accesibilidad a los servicios y los equipos de comunicaciones electrónicas por parte de los usuarios finales con discapacidad, la Comisión, previa consulta a la Autoridad, podrá adoptar medidas técnicas de ejecución adecuadas para abordar las cuestiones que se planteen en el informe a que se refiere el apartado 3, tras celebrar una consulta pública. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','i','l',2,2,4,'2811','2811','2811','2811','es','1. Los Estados miembros velarán por que las autoridades nacionales de reglamentación tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'tomen todas las medidas necesarias para que:','1. Los Estados miembros \'\'\'\'\'velarán, cuando sea técnica y económicamente posible y excepto si el abonado llamado hubiera decidido \'\'\'\'\'por \'\'\'\'\'motivos comerciales limitar el acceso de quienes efectúan llamadas desde determinadas zonas geográficas, por \'\'\'\'\'que las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'tomen todas las medidas necesarias para \'\'\'\'\'que los usuarios finales puedan:\'\'\'\'\''),('j','i','l',2,2,4,'2021d','2021d','2021d','2021d','es','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;','d) los datos relativos a precios y tarifas, las modalidades de obtención de información actualizada sobre todas las tarifas aplicables y las cuotas de mantenimiento, los métodos de pago ofrecidos y cualquier diferencia en los costes debida al método de pago;'),('j','i','l',2,2,4,'2021b3','2021b3','2021b3','2021b3','es','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,','- los niveles de calidad del servicio, haciendo referencia a cualquier parámetro que se espeficique, según proceda, de conformidad con el artículo 22, apartado 2,','- los niveles \'\'\'\'\'mínimos \'\'\'\'\'de calidad \'\'\'\'\'de servicio que se ofrecen, en particular, el plazo para la conexión inicial, así como, en su caso, otros parámetros de calidad \'\'\'\'\'del servicio, <s>haciendo referencia a cualquier parámetro </s>que \'\'\'\'\'establezcan las autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación;\'\'\'\'\''),('j','i','l',2,2,4,'32@A',NULL,'32@A',NULL,'es','','\'\'\'\'\'Los Estados miembros garantizarán que cualquier restricción en los derechos de los usuarios al acceso al contenido, a los servicios y a las aplicaciones, en caso de ser necesaria, se ponga en práctica mediante las medidas adecuadas, de conformidad con los principios de proporcionalidad, eficacia y disuasión. Estas medidas no tendrán como efecto obstaculizar el desarrollo de la sociedad de la información, con arreglo a la Directiva 2000/31/CE, y no entrarán en conflicto con los derechos fundamentales de los ciudadanos, incluido el derecho a la intimidad y a un procedimiento con las debidas garantías.\'\'\'\'\'',''),('j','i','l',0,2,4,'20','20','20','20','es','Artículo 20 − Contratos','Artículo 20 − Contratos','Artículo 20 − Contratos'),('j','i','l',2,2,4,'214@A2','214@A2','214@A2',NULL,'es','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.','Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.','<s>Las autoridades nacionales competentes reembolsarán los costes adicionales significativos que deba soportar una empresa como consecuencia del cumplimiento de estas obligaciones.</s>'),('j','i','l',2,2,4,'2141d','2141d','2141d','2141d','es','d) informar a los abonados de su derecho a decidir si incluir o no sus datos personales en una guía y sobre las características de los mismos de conformidad con el artículo 12 de la Directiva sobre la privacidad y las comunicaciones electrónicas; y','d) informar a los abonados de su derecho a <s>decidir si </s>incluir <s>o no </s>sus datos personales en una guía y sobre las características de los \'\'\'\'\'mismos; \'\'\'\'\'y','\'\'\'\'\'c) \'\'\'\'\'informar a los abonados de su derecho a decidir si \'\'\'\'\'incluyen \'\'\'\'\'sus datos personales en una guía y <s>sobre las características de </s>los \'\'\'\'\'tipos \'\'\'\'\'de \'\'\'\'\'datos de que se trata, de \'\'\'\'\'conformidad con el artículo 12 de la Directiva \'\'\'\'\'2002/58/CE (Directiva \'\'\'\'\'sobre la privacidad y las comunicaciones \'\'\'\'\'electrónicas); e\'\'\'\'\''),('j','i','l',2,2,4,'343','343','343','343','es','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.','3. En los casos en que tales litigios afecten a partes de diferentes Estados miembros, los Estados miembros coordinarán sus esfuerzos en aras de una resolución del litigio.'),('j','i','l',2,2,4,'2021a','2021a','2021a','2021a','es','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;','a) la identidad y dirección del suministrador;'),('j','i','l',1,2,4,'20:12@C','20:12@C','20:12@C','20:12@C','es','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.','(12 quáter) Con el fin de abordar las cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de las terceras personas, las autoridades nacionales competentes deben poder facilitar y difundir, con la ayuda de proveedores, información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información debe incluir advertencias de interés público sobre la vulneración de los derechos de autor, otros usos ilícitos y la difusión de contenidos nocivos, y facilitar asesoramiento y medios para protegerse contra los riesgos para la seguridad personal —inherentes, por ejemplo, a la divulgación de información personal en determinadas circunstancias—, así como para la privacidad y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado 2, letra a), de la Directiva 2002/22/CE. Esa información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en los sitios web de las autoridades públicas nacionales. Las autoridades nacionales de regulación deben estar en condiciones de obligar a los proveedores a difundir esta información estandarizada a todos sus clientes de la forma que dichas autoridades estimen más apropiada. Los costes adicionales significativos en que incurran los proveedores de servicios para difundir dicha información deben ser objeto de un acuerdo entre los proveedores y las autoridades pertinentes y ser abonados por estas últimas. La información debe incluirse también en los contratos.','\'\'\'\'\'(20) \'\'\'\'\'Con el fin de abordar <s>las </s>cuestiones de interés público relacionadas con la utilización de los servicios de comunicaciones y fomentar la protección de los derechos y las libertades de <s>las </s>terceras personas, las autoridades nacionales competentes deben \'\'\'\'\'estar facultadas para generar \'\'\'\'\'y \'\'\'\'\'obtener la difusión, \'\'\'\'\'con la ayuda de proveedores, \'\'\'\'\'de \'\'\'\'\'información de interés público relacionada con la utilización de los servicios de comunicaciones. Esta información \'\'\'\'\'puede \'\'\'\'\'incluir \'\'\'\'\'información \'\'\'\'\'de interés público sobre la vulneración de los derechos de autor, otros usos \'\'\'\'\'ilícitos, \'\'\'\'\'la difusión de contenidos nocivos, y \'\'\'\'\'consejos \'\'\'\'\'y medios para protegerse contra los riesgos para la seguridad personal \'\'\'\'\'—que puede, \'\'\'\'\'por ejemplo, \'\'\'\'\'producirse como consecuencia de \'\'\'\'\'la divulgación de información personal en determinadas circunstancias—, así como \'\'\'\'\'los riesgos \'\'\'\'\'para \'\'\'\'\'el derecho a \'\'\'\'\'la \'\'\'\'\'intimidad \'\'\'\'\'y la protección de los datos personales. La información podría coordinarse mediante el procedimiento de cooperación establecido en el artículo 33, apartado \'\'\'\'\'3, \'\'\'\'\'de la Directiva \'\'\'\'\'2002/22/CE (Directiva sobre servicio universal). Esta \'\'\'\'\'información de interés público debe actualizarse siempre que sea necesario y presentarse en formatos impresos y electrónicos fácilmente comprensibles, según decida cada uno de los Estados miembros, así como en \'\'\'\'\'las sedes electrónicas \'\'\'\'\'de las autoridades públicas nacionales. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'deben \'\'\'\'\'poder \'\'\'\'\'obligar a los proveedores a difundir esta información \'\'\'\'\'normalizada \'\'\'\'\'a todos sus clientes \'\'\'\'\'en \'\'\'\'\'la forma \'\'\'\'\'en \'\'\'\'\'que dichas autoridades estimen más \'\'\'\'\'conveniente. \'\'\'\'\'La información debe incluirse también en los \'\'\'\'\'contratos cuando así lo exijan los Estados miembros.\'\'\'\'\''),('j','i','l',2,2,4,'342','342','342','342','es','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.','2. Los Estados miembros velarán por que su legislación no obstaculice la creación al nivel territorial adecuado de ventanillas y servicios en línea para la presentación de reclamaciones con el fin de facilitar el acceso de consumidores y usuarios finales a la resolución de litigios.'),('j','i','l',2,2,4,'207','207','207','207','es','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','7. Los abonados tendrán derecho a rescindir sin penalización sus contratos cuando se les notifiquen modificaciones de las condiciones contractuales propuestas por los operadores. Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización dichos contratos en caso de no aceptación de las nuevas condiciones.','\'\'\'\'\'3. \'\'\'\'\'Los \'\'\'\'\'Estados miembros garantizarán que los \'\'\'\'\'abonados \'\'\'\'\'tengan \'\'\'\'\'derecho a rescindir sin penalización sus contratos cuando \'\'\'\'\'las empresas proveedoras de redes o servicios de comunicaciones electrónicas \'\'\'\'\'les notifiquen \'\'\'\'\'propuestas \'\'\'\'\'de \'\'\'\'\'modificación de \'\'\'\'\'las condiciones \'\'\'\'\'contractuales. \'\'\'\'\'Toda modificación de tales condiciones habrá de ser notificada adecuadamente, con un mes como mínimo de antelación, a los abonados, a los que se informará al mismo tiempo de su derecho a rescindir sin penalización \'\'\'\'\'sus \'\'\'\'\'contratos en caso de no aceptación de las nuevas \'\'\'\'\'condiciones. Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan especificar el formato de este tipo de notificaciones.\'\'\'\'\''),('j','i','l',2,2,4,'3312','3312','3312','3312','es','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.','En particular, los Estados miembros velarán por que las autoridades nacionales de regulación establezcan mecanismos de consulta que garanticen que, en su proceso de toma de decisiones, se tengan debidamente en cuenta las cuestiones relativas a los usuarios finales, con especial atención a las referentes a los usuarios finales con discapacidad.','En particular, los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'establezcan \'\'\'\'\'un mecanismo \'\'\'\'\'de consulta que \'\'\'\'\'garantice \'\'\'\'\'que, en \'\'\'\'\'sus decisiones sobre temas relacionados con los derechos \'\'\'\'\'de \'\'\'\'\'los usuarios finales y \'\'\'\'\'de \'\'\'\'\'los consumidores en relación con los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'se tengan debidamente en cuenta <s>las cuestiones relativas a </s>los \'\'\'\'\'intereses de \'\'\'\'\'los \'\'\'\'\'consumidores de comunicaciones electrónicas.\'\'\'\'\''),('j','i','l',2,2,4,'2811b@A',NULL,'2811b@A',NULL,'es','','\'\'\'\'\'b bis) se facilitarán servicios de conexión a la telefonía de texto, videotelefonía y productos que sirvan para que las personas de más edad o con discapacidad puedan comunicarse, al menos en lo que se refiere a las llamadas de emergencia.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141c','2141c','2141c','2141c','es','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;','c) informar a los abonados de cualquier modificación a las restricciones impuestas por el proveedor a su capacidad de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales de su elección;','\'\'\'\'\'b) \'\'\'\'\'informar a los abonados de \'\'\'\'\'los cambios que se produzcan en \'\'\'\'\'las \'\'\'\'\'políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('j','i','l',2,2,4,'3311','3311','3311','3311','es','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, en la medida en que proceda, por que las autoridades nacionales de regulación tengan debidamente en cuenta las opiniones de los usuarios finales, los consumidores, los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.','1. Los Estados miembros velarán, \'\'\'\'\'según corresponda, \'\'\'\'\'por que las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'tengan <s>debidamente </s>en cuenta \'\'\'\'\'en la mayor medida posible \'\'\'\'\'las opiniones de los usuarios finales, los \'\'\'\'\'consumidores (incluidos, particularmente, los usuarios finales con discapacidad), \'\'\'\'\'los fabricantes y las empresas suministradoras de redes o servicios de comunicaciones electrónicas sobre las cuestiones relacionadas con todos los derechos de los usuarios finales y los consumidores en materia de servicios de comunicaciones electrónicas disponibles al público, especialmente cuando tengan un impacto significativo en el mercado.'),('j','i','l',1,2,4,'20:14@C',NULL,'20:14@C',NULL,'es','','\'\'\'\'\'(14 quáter) La Directiva 2002/22/CE no va en detrimento de una gestión de la red razonable y no discriminatoria por parte de los proveedores.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021b4','2021b4','2021b4','2021b4','es','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,','- los tipos de servicio de mantenimiento y los servicios de apoyo al cliente que se facilitan, así como los métodos para entrar en contacto con dichos servicios,','- los tipos de servicio de mantenimiento \'\'\'\'\'ofrecidos \'\'\'\'\'y los servicios de apoyo al cliente \'\'\'\'\'facilitados, \'\'\'\'\'así como los \'\'\'\'\'medios \'\'\'\'\'para entrar en contacto con dichos \'\'\'\'\'servicios;\'\'\'\'\''),('j','i','l',2,2,4,'221','221','221','221','es','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.','1. Los Estados miembros velarán por que las autoridades nacionales de regulación, previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que facilitan el acceso a redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas tomadas para garantizar un acceso equivalente para los usuarios finales con discapacidad. La información también se facilitará antes de su publicación a la autoridad nacional de regulación, a petición de ésta.','1. \'\'\'\'\'los \'\'\'\'\'Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'reglamentación, \'\'\'\'\'previa consideración de las opiniones de las partes interesadas, estén facultadas para exigir a las empresas que \'\'\'\'\'proporcionan \'\'\'\'\'redes o servicios de comunicaciones electrónicas disponibles al público la publicación de información comparable, pertinente y actualizada sobre la calidad de sus servicios, destinada a los usuarios finales, y sobre las medidas \'\'\'\'\'adoptadas \'\'\'\'\'para garantizar un acceso \'\'\'\'\'comparable \'\'\'\'\'para los usuarios finales con discapacidad. \'\'\'\'\'Dicha \'\'\'\'\'información <s>también </s>se facilitará antes de su publicación a la autoridad nacional de \'\'\'\'\'reglamentación, \'\'\'\'\'a petición de ésta.'),('j','i','l',3,2,4,'A1Bb@B2',NULL,'A1Bb@B2',NULL,'es','','\'\'\'\'\'Los datos de seguimiento del tráfico que puedan recabar tales aplicaciones serán para uso exclusivo del abonado.\'\'\'\'\'',''),('j','i','l',2,2,4,'2021e','2021e','2021e','2021e','es','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, incluidos','e) la duración del contrato y las condiciones para su renovación y para la terminación de los servicios y la resolución del contrato, \'\'\'\'\'incluidos:\'\'\'\'\''),('j','i','l',2,2,4,'282@A',NULL,'282@A',NULL,'es','','\'\'\'\'\'2 bis. Los Estados miembros velarán por que las autoridades nacionales de regulación puedan obligar a las empresas que faciliten redes de comunicaciones a suministrar información sobre la gestión de dichas redes en relación con cualesquiera limitaciones o restricciones al acceso del usuario final o al uso de los servicios contenidos o aplicaciones Los Estados miembros velarán por que las autoridades nacionales de regulación dispongan de todas las facultades necesarias para investigar los casos en que las empresas hayan impuesto limitaciones al acceso de los usuarios finales o servicios, contenidos o aplicaciones.\'\'\'\'\'',''),('j','i','l',2,2,4,'2141','2141','2141','2141','es','Los Estados miembros velarán por que las autoridades nacionales de reglamentación puedan obligar a las empresas que proporcionan la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:','\'\'\'\'\'4. \'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'puedan obligar a las empresas que \'\'\'\'\'faciliten \'\'\'\'\'la conexión a redes de comunicaciones electrónicas públicas y/o a servicios de comunicaciones electrónicas a:','\'\'\'\'\'3. \'\'\'\'\'Los Estados miembros \'\'\'\'\'garantizarán \'\'\'\'\'que las autoridades nacionales de reglamentación \'\'\'\'\'están habilitadas para \'\'\'\'\'obligar a las empresas \'\'\'\'\'proveedores \'\'\'\'\'de <s>comunicaciones electrónicas públicas y/o a </s>servicios de comunicaciones \'\'\'\'\'electrónicas, entre otras cosas, \'\'\'\'\'a:'),('j','i','l',2,2,4,'2021b1','2021b','2021b1','2021b','es','b) los servicios prestados, incluidos, en particular:','\'\'\'\'\'- dónde se ofrece acceso a \'\'\'\'\'los servicios \'\'\'\'\'de emergencia y de información relativa a la ubicación de las personas que efectúan las llamadas, de conformidad con el artículo 26, el nivel de fiabilidad de dicho acceso —cuando esta información sea relevante— y si el acceso se facilita \'\'\'\'\'en \'\'\'\'\'todo el territorio nacional,\'\'\'\'\'','b) los servicios prestados, \'\'\'\'\'incluidos \'\'\'\'\'en particular:'),('j','i','l',2,2,4,'204','204',NULL,'204','es','4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.','<s>4. Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de urgencia. Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del contrato y, posteriormente, de manera periódica, de que no se incluye el acceso a los servicios de urgencia.</s>','\'\'\'\'\'2. \'\'\'\'\'Los Estados miembros velarán por que, cuando se celebren contratos entre los abonados y las empresas que prestan servicios de comunicaciones electrónicas que permiten comunicación de voz, se informe claramente a los abonados de si se incluye o no el acceso a los servicios de \'\'\'\'\'emergencia y si se ofrece información relativa a la ubicación de los autores de las llamadas. \'\'\'\'\'Los proveedores de servicios de comunicaciones electrónicas garantizarán que los clientes estén claramente informados, antes de la celebración del \'\'\'\'\'contrato, \'\'\'\'\'de \'\'\'\'\'cualquier restricción o cambio en \'\'\'\'\'el acceso a los servicios de \'\'\'\'\'emergencia.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@D','20:14@D','20:14@D',NULL,'es','(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.','(14 quinquies) Dado que \'\'\'\'\'las intervenciones \'\'\'\'\'incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las \'\'\'\'\'directrices u otras \'\'\'\'\'medidas adoptadas por las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.','<s>(14 quinquies) Dado que unos requisitos de calidad del servicio incoherentes suponen un perjuicio para la plena realización del mercado interior, la Comisión debe evaluar todas las medidas adoptadas por las autoridades nacionales de reglamentación en el contexto de una posible intervención reguladora en toda la Comunidad y, en caso necesario, debe adoptar medidas técnicas de ejecución encaminadas a lograr una aplicación coherente en toda la Comunidad.</s>'),('j','i','l',2,2,4,'2021','2021','2021','2021','es','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:','2. Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a la red pública de comunicaciones o a los servicios de comunicaciones electrónicas, los consumidores y otros usuarios finales que lo soliciten tengan derecho a celebrar contratos con una empresa o empresas que faciliten tales servicios o conexión. El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros garantizarán que, al abonarse a servicios que faciliten la conexión a \'\'\'\'\'una \'\'\'\'\'red pública de comunicaciones o a los servicios de comunicaciones \'\'\'\'\'electrónicas disponibles al público, \'\'\'\'\'los \'\'\'\'\'consumidores, \'\'\'\'\'y otros usuarios finales que lo \'\'\'\'\'soliciten, \'\'\'\'\'tengan derecho a celebrar contratos con una empresa o empresas que \'\'\'\'\'proporcionen tal conexión \'\'\'\'\'o \'\'\'\'\'tales servicios. \'\'\'\'\'El contrato precisará, de manera clara, comprensible y fácilmente accesible, como mínimo:'),('j','i','l',1,2,4,'20:14','20:14','20:14','20:14','es','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).','(14) Los usuarios finales deben tener la capacidad de decidir los contenidos legales que podrán enviar y recibir, así como de optar por los servicios, las aplicaciones y los soportes físicos y lógicos que deseen utilizar para tal fin, sin perjuicio de la necesidad de mantener la integridad y la seguridad de las redes y los servicios. En un mercado competitivo con ofertas transparentes con arreglo a lo dispuesto en la Directiva 2002/22/CE, los usuarios finales deben poder acceder a cualquier contenido legal y difundirlo, y utilizar cualquier aplicación o servicio legales de su elección, según lo dispuesto en el artículo 8 de la Directiva 2002/21/CE. Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre cualquier restricción o limitación que imponga el proveedor del servicio o de la red en la utilización de los servicios de comunicaciones electrónicas. Dicha información debe especificar, a elección del proveedor, bien sea el tipo de contenido, la aplicación o el servicio de que se trate, o bien las aplicaciones o los servicios individuales, o bien ambas cosas. En función de la tecnología que se utilice y del tipo de restricción y/o limitación, dichas restricciones y/o limitaciones pueden requerir el consentimiento del usuario en aplicación de la Directiva 2002/58/CE (Directiva sobre la privacidad).','\'\'\'\'\'(22) \'\'\'\'\'Ante la importancia creciente de las comunicaciones electrónicas para los consumidores y las empresas, debe facilitarse a los usuarios información completa sobre \'\'\'\'\'las políticas de gestión del tráfico del \'\'\'\'\'proveedor del servicio o de la red \'\'\'\'\'con \'\'\'\'\'el <s>tipo de contenido, la aplicación o el servicio de </s>que se \'\'\'\'\'celebre el contrato. Cuando no exista una competencia efectiva, \'\'\'\'\'las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación deben recurrir a los mecanismos \'\'\'\'\'que \'\'\'\'\'prevé \'\'\'\'\'la Directiva \'\'\'\'\'2002/19/CE \'\'\'\'\'(Directiva sobre \'\'\'\'\'acceso) para garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables.\'\'\'\'\''),('j','i','l',1,2,4,'20:14@B','20:14@B','20:14@B','20:14@B','es','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva marco y las Directivas específicas deben aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la “mera transmisión” para los prestadores de servicios intermediarios, según se definen en ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las autoridades pertinentes.','(14 ter) Dada la inexistencia de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se consideran legales o perjudiciales de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a las autoridades competentes de los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con procedimientos con las debidas garantías si los contenidos, las aplicaciones o los servicios son legales o perjudiciales o no. La Directiva \'\'\'\'\'2002/22/CE debe \'\'\'\'\'aplicarse sin perjuicio de las disposiciones de la Directiva 2000/31/CE (Directiva sobre el comercio electrónico), que contiene, entre otros aspectos, una norma relativa a la \'\'\'\'\'«mera transmisión» \'\'\'\'\'para los prestadores de servicios \'\'\'\'\'intermediarios. \'\'\'\'\'La Directiva \'\'\'\'\'2002/22/CE \'\'\'\'\'no \'\'\'\'\'exige \'\'\'\'\'a los prestadores que controlen la información transmitida a través de sus redes ni que adopten medidas punitivas ni acciones legales contra sus clientes con motivo de dicha información, ni responsabiliza a los prestadores con respecto a la información. La responsabilidad de tales medidas de represión o acciones legales incumbe a las \'\'\'\'\'fuerzas y cuerpos de seguridad \'\'\'\'\'pertinentes.','\'\'\'\'\'(23) En ausencia \'\'\'\'\'de normas de Derecho comunitario en este ámbito, los contenidos, las aplicaciones y los servicios se \'\'\'\'\'considerarán lícitos \'\'\'\'\'o \'\'\'\'\'nocivos \'\'\'\'\'de conformidad con el Derecho nacional sustantivo y procesal. Corresponde a <s>las autoridades competentes de </s>los Estados miembros, y no a los proveedores de redes o servicios de comunicaciones electrónicas, decidir de conformidad con \'\'\'\'\'los \'\'\'\'\'procedimientos \'\'\'\'\'adecuados \'\'\'\'\'si los contenidos, las aplicaciones o los servicios son \'\'\'\'\'lícitos \'\'\'\'\'o \'\'\'\'\'nocivos. \'\'\'\'\'La Directiva marco y las Directivas específicas \'\'\'\'\'se entienden \'\'\'\'\'sin perjuicio de <s>las disposiciones de </s>la Directiva 2000/31/CE \'\'\'\'\'del Parlamento Europeo y del Consejo, de 8 de junio de 2000, relativa a determinados aspectos jurídicos de los servicios de la sociedad de la información, en particular el comercio electrónico en el mercado interior \'\'\'\'\'(Directiva sobre el comercio \'\'\'\'\'electrónico) (DO L 178 de 17.7.2000, p. 1.), \'\'\'\'\'que contiene, entre \'\'\'\'\'otras cosas, \'\'\'\'\'una norma relativa a la \'\'\'\'\'\"mera transmisión\" \'\'\'\'\'para los \'\'\'\'\'intermediarios en la prestación \'\'\'\'\'de \'\'\'\'\'servicios, tal como \'\'\'\'\'se definen en <s>ella. La Directiva marco y las Directivas específicas no exigen a los prestadores que controlen </s>la \'\'\'\'\'misma.\'\'\'\'\''),('j','i','l',2,2,4,'2021b',NULL,'2021b',NULL,'es','','\'\'\'\'\'b) los servicios prestados, incluidos, en particular:\'\'\'\'\'',''),('j','i','l',2,2,4,'3411','3411','3411','341','es','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán que unas entidades independientes puedan ofrecer procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios que afecten a los consumidores y las empresas suministradoras de redes o servicios de comunicaciones electrónicas, que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. Tales procedimientos permitirán la resolución equitativa y rápida de los litigios y tendrán en cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En caso justificado, los Estados miembros podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.','1. Los Estados miembros garantizarán \'\'\'\'\'la disponibilidad de \'\'\'\'\'procedimientos extrajudiciales transparentes, sencillos y poco onerosos para tratar litigios \'\'\'\'\'no resueltos entre \'\'\'\'\'los consumidores y las empresas suministradoras de redes o servicios de comunicaciones \'\'\'\'\'electrónicas derivados de la presente Directiva y \'\'\'\'\'que se refieran a las condiciones o la ejecución de los contratos relativos al suministro de estas redes o servicios. \'\'\'\'\'Los Estados miembros adoptarán medidas para garantizar que tales \'\'\'\'\'procedimientos \'\'\'\'\'permitan \'\'\'\'\'la resolución equitativa y rápida de los litigios \'\'\'\'\'y, \'\'\'\'\'en <s>cuenta las disposiciones de la Recomendación de la Comisión 98/257/CE, de 30 de marzo de 1998, relativa a los principios aplicables a los órganos responsables de la solución extrajudicial de los litigios en materia de consumo (DO L 115 de 17.4.1998, p. 31.). En </s>caso justificado, <s>los Estados miembros </s>podrán adoptar un sistema de reembolso o indemnización. Los Estados miembros podrán ampliar el ámbito de estas obligaciones de modo que cubran también los litigios que impliquen a otros usuarios finales.'),('j','i','l',2,2,4,'2021b6','2021b6','2021b6','2021b6','es','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;','- cualquier restricción en cuanto a las posibilidades de utilizar el equipo terminal impuesta por el proveedor;','- cualquier restricción \'\'\'\'\'impuesta por el proveedor \'\'\'\'\'en cuanto a las posibilidades de utilizar el equipo terminal \'\'\'\'\'suministrado;\'\'\'\'\''),('j','i','l',1,2,4,'20:14@A','20:14@A','20:14@A',NULL,'es','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.','(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'establezcan \'\'\'\'\'directrices dirigidas a asegurar \'\'\'\'\'los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE \'\'\'\'\'y de que adopten otras medidas cuando, a su juicio, las demás intervenciones no hayan demostrado su eficacia \'\'\'\'\'con respecto a los intereses de los usuarios y a todas las demás circunstancias \'\'\'\'\'pertinentes. Estas directrices o medidas pueden incluir la prestación de un conjunto básico de servicios sin restricciones.\'\'\'\'\'','<s>(14 bis) Un mercado competitivo debe garantizar también que los usuarios puedan disfrutar de la calidad del servicio que requieren, si bien en determinados casos puede ser necesario velar por que las redes públicas de comunicaciones alcancen un nivel mínimo de calidad que evite la degradación del servicio, las restricciones y/o limitaciones a la utilización y la ralentización del tráfico en las redes. Cuando no existe una competencia efectiva, las autoridades nacionales de regulación deben recurrir a los mecanismos que contemplan las Directivas que establecen el marco regulador de las redes de comunicaciones y los servicios electrónicos, con el fin de garantizar que el acceso de los usuarios a determinados tipos de contenidos o aplicaciones no esté sometido a restricciones irrazonables. También debe existir la posibilidad de que las autoridades nacionales de reglamentación establezcan los niveles mínimos de calidad del servicio que exige la Directiva 2002/22/CE con respecto a los intereses de los usuarios y a todas las demás circunstancias pertinentes.</s>'),('j','i','l',2,2,4,'222','222','222','222','es','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.','2. Las autoridades nacionales de regulación podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse pública y las modalidades de su publicación, incluidos posibles mecanismos de certificación de la calidad, al objeto de garantizar que los usuarios finales, incluidos los usuarios finales con discapacidad, tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.','2. Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán especificar, entre otros elementos, los parámetros de calidad de servicio que habrán de cuantificarse, así como el contenido y formato de la información que deberá hacerse \'\'\'\'\'pública, \'\'\'\'\'incluidos posibles mecanismos de certificación de <s>la </s>calidad, al objeto de garantizar que los usuarios <s>finales, incluidos los usuarios </s>finales <s>con discapacidad, </s>tengan acceso a una información completa, comparable, fiable y de fácil consulta. Podrán utilizarse, si procede, los parámetros, definiciones y métodos de medición que figuran en el anexo III.'),('j','i','l',2,2,4,'333','333',NULL,NULL,'es','3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>','<s>3. Los Estados miembros presentarán un informe anual a la Comisión y a la Autoridad sobre las medidas adoptadas y los avances en la mejora de la interoperabilidad y el acceso a los servicios de comunicaciones electrónicas y los equipos terminales por los usuarios finales con discapacidad, así como su utilización.</s>'),('j','i','l',0,2,4,'28','28','28','28','es','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios','Artículo 28 − Acceso a números y servicios'),('j','i','l',2,2,4,'2021f','2021f','2021f','2021f','es','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;','f) los mecanismos de indemnización y reembolso aplicables en caso de incumplimiento de los niveles de calidad de los servicios contratados;'),('j','i','l',2,2,4,'2811a','2811a',NULL,'2811a','es','a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y','<s>a) los usuarios finales puedan tener acceso a los servicios ofrecidos en la Comunidad, incluidos los servicios de la sociedad de la información, y utilizarlos; y</s>','a) <s>los usuarios finales puedan </s>tener acceso \'\'\'\'\'y recurrir \'\'\'\'\'a los servicios \'\'\'\'\'utilizando números no geográficos \'\'\'\'\'en la \'\'\'\'\'Comunidad; \'\'\'\'\'y'),('j','i','l',2,2,4,'2021b5','2021b5','2021b5',NULL,'es','- el plazo para la conexión inicial, y','- el plazo para la conexión inicial, y','<s>- el plazo para la conexión inicial, y</s>'),('j','i','l',2,2,4,'2141b','2141b','2141b',NULL,'es','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;','b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;','<s>b) recordar de forma periódica a los abonados toda falta de acceso fiable, por medio del servicio al que se hayan abonado, a los servicios de emergencia o a la información relativa a la ubicación de las personas que efectúan las llamadas;</s>'),('j','i','l',2,2,4,'2811b','2811b','2811b','2811b','es','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y','b) los usuarios finales puedan tener acceso, con independencia de la tecnología y los soportes utilizados por el operador, a todos los números que se faciliten en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del Espacio Europeo de Numeración Telefónica y los Números Universales Internacionales de Llamada Gratuita; y','b) <s>los usuarios finales puedan </s>tener \'\'\'\'\'acceso \'\'\'\'\'a todos los números \'\'\'\'\'proporcionados \'\'\'\'\'en la Comunidad, incluidos los de los planes nacionales de numeración de los Estados miembros, los del \'\'\'\'\'ETNS \'\'\'\'\'y los Números Universales Internacionales de Llamada \'\'\'\'\'Gratuita (UIFN).\'\'\'\'\''),('j','i','l',2,2,4,'2232','2232','2232',NULL,'es','Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.','Después de haber examinado \'\'\'\'\'estas directrices o medidas \'\'\'\'\'y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución \'\'\'\'\'apropiadas \'\'\'\'\'si considera que \'\'\'\'\'dichas directrices o medidas \'\'\'\'\'pueden obstaculizar el mercado interior. Estas <s>Tales </s>medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.','<s>Después de haber examinado estos requisitos y de haber consultado [xxx], la Comisión podrá adoptar las medidas técnicas de ejecución si considera que dichos requisitos establecidos a nivel nacional pueden obstaculizar el mercado interior. Estas Tales medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37.</s>'),('j','i','l',2,2,4,'2142','2142','2142','2142','es','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.','Si se considera oportuno, las autoridades nacionales de regulación podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.','Si se considera oportuno, las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán promover medidas de autorregulación o de corregulación antes de imponer cualquier tipo de obligación.'),('j','i','l',2,2,4,'2021c','2021c','2021c','2021c','es','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;','c) la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;','c) \'\'\'\'\'cuando exista tal obligación con arreglo al artículo 25, \'\'\'\'\'la decisión del abonado acerca de la posibilidad de incluir o no sus datos personales en una guía determinada y los datos de que se trate;'),('j','i','l',2,2,4,'2021g','2021g','2021g','2021g','es','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el método para iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;','g) el \'\'\'\'\'modo de \'\'\'\'\'iniciar los procedimientos de resolución de litigios, de conformidad con el artículo 34;'),('j','i','l',2,2,4,'2021e1','2021e1','2021e1','2021e1','es','- todos los gastos relacionados con la conservación del número y otros identificadores, y','- todos los gastos relacionados con la conservación del número y otros identificadores, y','- todos los gastos relacionados con la conservación del número y otros identificadores, y'),('j','i','l',0,2,4,'22','22','22','22','es','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio','Artículo 22 − Calidad del servicio'),('j','i','l',2,2,4,'212','212','212','212','es','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.','2. Los Estados miembros velarán por que las empresas que faciliten la conexión a una red de comunicaciones electrónicas y/o a servicios de comunicaciones electrónicas publiquen información transparente, comparable, suficiente y actualizada sobre los precios y tarifas aplicables y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, por lo que se refiere al acceso y la utilización de los servicios que prestan a los usuarios finales y a los consumidores, de conformidad con el anexo II. Esta información se publicará de forma clara, comprensible y fácilmente accesible. Las autoridades nacionales de regulación podrán asimismo especificar requisitos adicionales sobre el formato en que habrá de hacerse pública dicha información.','\'\'\'\'\'1. \'\'\'\'\'Los Estados miembros velarán por que las \'\'\'\'\'autoridades nacionales \'\'\'\'\'de \'\'\'\'\'reglamentación estén facultadas para obligar \'\'\'\'\'a \'\'\'\'\'las empresas proveedoras de redes o \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'a que \'\'\'\'\'publiquen información transparente, comparable, \'\'\'\'\'adecuada \'\'\'\'\'y actualizada \'\'\'\'\'según se indica en el anexo II, \'\'\'\'\'sobre los precios y tarifas aplicables <s>y sobre los gastos eventuales relacionados con la terminación del contrato, así como sobre las condiciones generales, </s>por lo que se refiere al acceso y la utilización de los servicios que prestan a los \'\'\'\'\'consumidores \'\'\'\'\'y \'\'\'\'\'usuarios finales. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'reglamentación \'\'\'\'\'podrán <s>asimismo </s>especificar \'\'\'\'\'los \'\'\'\'\'requisitos adicionales <s>sobre el formato </s>en \'\'\'\'\'relación con la forma \'\'\'\'\'de \'\'\'\'\'publicar \'\'\'\'\'dicha \'\'\'\'\'información para garantizar la transparencia, comparabilidad, claridad y accesibilidad en beneficio de los consumidores.\'\'\'\'\''),('j','i','l',2,2,4,'344','344','344','344','es','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.','4. El presente artículo no menoscabará los procedimientos judiciales nacionales.'),('j','i','l',2,2,4,'214@A1b','214@A1b','214@A1b','214@A1b','es','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.','b) los medios de protección contra los riesgos para la seguridad personal, la privacidad y los datos de carácter personal en el uso de los servicios de comunicaciones electrónicas.'),('j','i','l',2,2,4,'3412','3412','3412',NULL,'es','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.','Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.','<s>Los Estados miembros garantizarán que los organismos competentes para conocer de estos litigios, que pueden ser las ventanillas únicas de información, faciliten la información pertinente a la Comisión y a las autoridades con fines estadísticos.</s>'),('j','i','l',3,2,4,'A1Bb@B0',NULL,'A1Bb@B0',NULL,'es','','\'\'\'\'\'b ter) Aplicaciones de protección\'\'\'\'\'',''),('j','i','l',2,2,4,'2822','2822','2822',NULL,'es','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.','<s>Estas medidas técnicas de ejecución podrán revisarse periódicamente para tener en cuenta la evolución de la tecnología y del mercado.</s>'),('j','i','l',2,2,4,'2141a','2141a','2141a','2141a','es','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;','a) \'\'\'\'\'ofrezcer \'\'\'\'\'a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán exigir que dicha información se facilite <s>inmediatamente </s>antes de efectuar la llamada;','a) ofrecer a los abonados información sobre las tarifas aplicables en relación con cualquier número o servicio sujetos a condiciones de precios específicas; por lo que se refiere a cada una de las categorías de servicios, las autoridades nacionales de reglamentación podrán exigir que dicha información se facilite inmediatamente antes de efectuar la llamada;'),('j','i','l',2,2,4,'214@A1a','214@A1a','214@A1a','214@A1a','es','a) sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, incluidas las infracciones a los derechos de autor y derechos afines, así como sus consecuencias legales; y','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas en actividades ilícitas o para fines de difusión de contenidos nocivos, \'\'\'\'\'en particular cuando pueda atentarse contra los derechos y libertades de terceros, \'\'\'\'\'incluidas las infracciones a los derechos de autor y derechos afines, así como sus \'\'\'\'\'consecuencias; \'\'\'\'\'y','a) <s>sin perjuicio de la Directiva 2000/31/CE sobre el comercio electrónico, </s>los usos más comunes de los servicios de comunicaciones electrónicas \'\'\'\'\'para desarrollar \'\'\'\'\'actividades ilícitas o para \'\'\'\'\'difundir \'\'\'\'\'contenidos nocivos, \'\'\'\'\'en particular cuando ello atente contra los derechos y libertades de terceros, incluyendo \'\'\'\'\'las infracciones \'\'\'\'\'de \'\'\'\'\'los derechos de autor y derechos afines, así como sus consecuencias \'\'\'\'\'jurídicas; \'\'\'\'\'y'),('j','i','l',2,2,4,'332','332','332','332','es','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.','2. Cuando proceda, las partes interesadas podrán desarrollar, con la orientación de las autoridades nacionales de reglamentación, mecanismos con participación de los consumidores, agrupaciones de usuarios y proveedores de servicios, con vistas a mejorar la calidad general de la prestación de los servicios, mediante, entre otros mecanismos, el desarrollo y el seguimiento de códigos de conducta y normas de funcionamiento.'),('j','i','l',2,2,4,'213','213','213','213','es','Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por que, cuando tales guías o técnicas similares no estén disponibles en el mercado, de forma gratuita o a un precio razonable, las autoridades nacionales de reglamentación las faciliten, ya sea personalmente o por medio de terceros. Las información sobre tarifas publicadas por las empresas que proporcionan redes o servicios de comunicaciones electrónicas podrán ser utilizadas gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','\'\'\'\'\'3. \'\'\'\'\'Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'fomentarán la divulgación de información comparable al objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que \'\'\'\'\'las autoridades nacionales de \'\'\'\'\'regulación faciliten estas guías o técnicas, \'\'\'\'\'ya sea personalmente o por medio de \'\'\'\'\'terceros, de forma gratuita o a un precio razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas que \'\'\'\'\'faciliten \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o poner a disposición estas guías interactivas o técnicas similares.','\'\'\'\'\'2. \'\'\'\'\'Las autoridades nacionales de reglamentación fomentarán la divulgación de información comparable \'\'\'\'\'con \'\'\'\'\'objeto de que los usuarios finales y los consumidores puedan hacer una evaluación independiente del coste de las modalidades de uso alternativas, \'\'\'\'\'por ejemplo, \'\'\'\'\'mediante guías interactivas o técnicas similares. Los Estados miembros velarán por \'\'\'\'\'que las autoridades nacionales de reglamentación puedan facilitar estas \'\'\'\'\'guías o \'\'\'\'\'técnicas, en particular cuando \'\'\'\'\'no \'\'\'\'\'se encuentren \'\'\'\'\'disponibles en el \'\'\'\'\'mercado con carácter gratuito \'\'\'\'\'o a un precio \'\'\'\'\'razonable. La \'\'\'\'\'información \'\'\'\'\'publicada \'\'\'\'\'por las empresas \'\'\'\'\'proveedoras de \'\'\'\'\'redes o servicios de comunicaciones electrónicas \'\'\'\'\'podrá \'\'\'\'\'ser \'\'\'\'\'utilizada \'\'\'\'\'gratuitamente por terceros, con el fin de vender o \'\'\'\'\'permitir la utilización de \'\'\'\'\'estas guías <s>interactivas </s>o \'\'\'\'\'técnicas.\'\'\'\'\''),('j','i','l',2,2,4,'2021e2','2021e2','2021e2','2021e2','es','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;','- todos los gastos relacionados con la resolución del contrato, incluida toda recuperación de costes relacionada con los equipos terminales;','- todos los gastos relacionados con la resolución del contrato, incluida \'\'\'\'\'la \'\'\'\'\'recuperación de costes relacionada con los equipos terminales;'),('j','i','l',2,2,4,'2821','2821','2821',NULL,'es','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.','2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.','<s>2. Para garantizar a los usuarios finales un acceso efectivo a los números y servicios en la Comunidad, la Comisión podrá adoptar medidas técnicas de ejecución. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el artículo 37, apartado 2.</s>'),('j','i','l',0,2,4,'34','34','34','34','es','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios','Artículo 34 − Resolución extrajudicial de litigios'),('j','i','l',2,2,4,'2021b2','2021b2','2021b2','2021b2','es','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,','- información sobre toda restricción impuesta por el proveedor a la capacidad del abonado de acceder, usar o distribuir contenidos legales o de ejecutar aplicaciones y servicios legales,','- información sobre \'\'\'\'\'las políticas \'\'\'\'\'de \'\'\'\'\'gestión del tráfico del proveedor;\'\'\'\'\''),('j','i','l',3,2,4,'A1Bb@B1',NULL,'A1Bb@B1',NULL,'es','','\'\'\'\'\'Los Estados miembros velarán por que las autoridades nacionales de reglamentación tengan la facultad de exigir a los operadores que pongan gratuitamente a disposición de sus abonados aplicaciones de protección o filtrado fiables, de utilización fácil y total y libremente configurables que permitan impedir el acceso de los niños o de las personas vulnerables a contenidos no adecuados para ellos.\'\'\'\'\'',''),('j','i','l',2,2,4,'216','216',NULL,NULL,'es','6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>','<s>6. Para asegurarse de que los usuarios finales se benefician en la Comunidad de un enfoque coherente en materia de transparencia de tarifas y de información, de conformidad con el apartado 5 del artículo 20, la Comisión, previa consulta a la Autoridad Europea del Mercado de las Comunicaciones Electrónicas (en lo sucesivo denominada \"la Autoridad\"), podrá adoptar las medidas técnicas de ejecución adecuadas en este ámbito, tal como especificar la metodología o los procedimientos. Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 37. Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 37.</s>'),('j','i','l',2,1,3,'084@Ae','084@Ae','084@Ae','084@Ae','es','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;','e) teniendo debidamente en cuenta la variedad de condiciones en relación con la competencia y los consumidores que existen en los distintos Estados miembros y en los distintos ámbitos geográficos dentro de cada Estado miembro;','e) teniendo debidamente en cuenta la variedad de condiciones en \'\'\'\'\'cuanto a \'\'\'\'\'la competencia y los consumidores que existen en \'\'\'\'\'las distintas regiones geográficas de \'\'\'\'\'los <s>distintos </s>Estados \'\'\'\'\'miembros;\'\'\'\'\''),('j','i','l',2,1,3,'0941','0941','0941','0941','es','4. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas indicados en los cuadros nacionales de atribución de radiofrecuencias. Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas \'\'\'\'\'de conformidad con \'\'\'\'\'los cuadros nacionales de atribución de \'\'\'\'\'radiofrecuencias y el Reglamento de Radiocomunicaciones de la UIT. \'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.','4. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para \'\'\'\'\'las \'\'\'\'\'comunicaciones electrónicas puedan prestarse todos los tipos de servicios de comunicaciones electrónicas <s>indicados en los cuadros nacionales </s>de \'\'\'\'\'conformidad con su plan nacional de \'\'\'\'\'atribución de \'\'\'\'\'frecuencias \'\'\'\'\'y \'\'\'\'\'con lo dispuesto en el Reglamento \'\'\'\'\'de \'\'\'\'\'Radiocomunicaciones \'\'\'\'\'de \'\'\'\'\'la UIT.\'\'\'\'\''),('j','i','l',2,1,3,'084@Aa','084@Aa','084@Aa','084@Aa','es','a) promoviendo que pueda predecirse la reglamentación, garantizando un enfoque regulador coherente en los sucesivos períodos de revisiones;','a) promoviendo que pueda predecirse la reglamentación, \'\'\'\'\'mediante la continuidad \'\'\'\'\'de \'\'\'\'\'las soluciones que se apliquen a las diversas revisiones de mercado, según proceda;\'\'\'\'\'','a) promoviendo <s>que pueda predecirse la reglamentación, garantizando </s>un \'\'\'\'\'entorno \'\'\'\'\'regulador \'\'\'\'\'previsible;\'\'\'\'\''),('j','i','l',2,1,3,'0941@A',NULL,NULL,'0941@A','es','','','\'\'\'\'\'Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de servicios de comunicaciones electrónicas que se presten.\'\'\'\'\''),('j','i','l',2,1,3,'09@C1a','09@C1a','09@C1a',NULL,'es','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;','<s>a) identificar las bandas para las cuales se permite transferir o arrendar entre empresas los derechos de uso;</s>'),('j','i','l',2,1,3,'084@A','084@A','084@A','084@A','es','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:','4 bis. Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:','\'\'\'\'\'5. \'\'\'\'\'Las autoridades nacionales de reglamentación, para lograr los objetivos a que se refieren los apartados 2, 3 y 4, aplicarán principios reguladores objetivos, transparentes, no discriminatorios y proporcionados, entre otras cosas:'),('j','i','l',2,1,3,'0931','0931','0931','0931','es','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas se puedan utilizar todos los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas.','3. A menos que en el párrafo segundo o en las medidas adoptadas de conformidad con el artículo 9 quater se disponga otra cosa, los Estados miembros velarán por que en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas <s>se </s>puedan \'\'\'\'\'prestarse \'\'\'\'\'todos los tipos de <s>tecnología utilizada para los </s>servicios de comunicaciones \'\'\'\'\'electrónicas de conformidad con el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\'','3. A menos que en el párrafo segundo <s>o en las medidas adoptadas de conformidad con el artículo 9 quater </s>se disponga otra cosa, los Estados miembros velarán por que \'\'\'\'\'se pueda utilizar todo tipo de tecnología utilizada para los servicios de comunicaciones electrónicas \'\'\'\'\'en las bandas de radiofrecuencias disponibles para los servicios de comunicaciones electrónicas <s>se puedan utilizar todos los tipos </s>de \'\'\'\'\'conformidad con sus respectivos planes nacionales \'\'\'\'\'de \'\'\'\'\'atribución de frecuencias y con lo dispuesto en el Reglamento de Radiocomunicaciones de la UIT.\'\'\'\'\''),('j','i','l',2,1,3,'0841b','0841b','0841b','0841b','es','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;','b) garantizando a los consumidores un alto nivel de protección en su relación con los suministradores, en particular garantizando la disponibilidad de procedimientos sencillos y poco onerosos para la resolución de litigios, efectuados por organismos independientes de las partes interesadas;'),('j','i','l',2,1,3,'09@C1b','09@C1b','09@C1b',NULL,'es','b) armonizar las condiciones impuestas a tales derechos;','b) armonizar las condiciones impuestas a tales derechos;','<s>b) armonizar las condiciones impuestas a tales derechos;</s>'),('j','i','l',2,1,3,'084@Ac','084@Ac','084@Ac','084@Ac','es','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las infraestructuras','c) salvaguardando la competencia en beneficio de los consumidores y promoviendo cuando sea posible la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\'','c) salvaguardando la competencia en beneficio de los consumidores y \'\'\'\'\'promoviendo, \'\'\'\'\'cuando sea \'\'\'\'\'posible, \'\'\'\'\'la competencia basada en las \'\'\'\'\'infraestructuras;\'\'\'\'\''),('j','i','l',2,1,3,'082','082','082','082','es','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:','2. Las autoridades nacionales de reglamentación fomentarán la competencia en el suministro de redes de comunicaciones electrónicas, servicios de comunicaciones electrónicas y recursos y servicios asociados, entre otras cosas:'),('j','i','l',2,1,3,'083b','083b','083b','083b','es','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;','b) fomentando el establecimiento y desarrollo de las redes transeuropeas y la interoperabilidad de los servicios paneuropeos y la posibilidad de conexión de extremo a extremo;'),('j','i','l',2,1,3,'0841','0841','0841','0841','es','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:','4. Las autoridades nacionales de reglamentación promoverán los intereses de los ciudadanos de la Unión Europea, entre otras cosas:'),('j','i','l',2,1,3,'0841d','0841d','0841d','0841d','es','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;','d) fomentando que se facilite información clara, en particular exigiendo la transparencia de las tarifas y condiciones de uso de los servicios de comunicaciones electrónicas disponibles para el público;'),('j','i','l',2,1,3,'09@C1','09@C1','09@C1',NULL,'es','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:','A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas \'\'\'\'\'técnicas de ejecución \'\'\'\'\'apropiadas para:','<s>A fin de contribuir al desarrollo del mercado interior, y para la aplicación de los principios de los artículos 8 ter, 9, 9 bis y 9 ter, la Comisión podrá adoptar las medidas apropiadas para:</s>'),('j','i','l',2,1,3,'09@C1d',NULL,'09@C1d',NULL,'es','','\'\'\'\'\'d) identificar las bandas a las que se aplicará el principio de neutralidad con respecto al servicio;\'\'\'\'\'',''),('j','i','l',2,1,3,'0812','0812','0812','0812','es','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, \'\'\'\'\'o salvo que por otras razones sea necesario para realizar los objetivos establecidos en los apartados 2 a 4, \'\'\'\'\'los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.','Salvo que el artículo 9 disponga otra cosa en relación con las radiofrecuencias, los Estados miembros tendrán en cuenta en la mayor medida posible la conveniencia de elaborar reglamentos neutrales con respecto a la tecnología y velarán por que, al desempeñar las tareas reguladoras especificadas en la presente Directiva y en las Directivas específicas, en particular las destinadas a garantizar una competencia efectiva, las autoridades nacionales de reglamentación hagan lo propio.'),('j','i','l',2,1,3,'084@Af','084@Af','084@Af','084@Af','es','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.','f) imponiendo obligaciones reglamentarias ex ante únicamente cuando no exista una competencia efectiva y sostenible, y suavizando o suprimiendo dichas obligaciones en cuanto exista tal competencia.'),('j','i','l',1,1,3,'09@C:26','09@C:26',NULL,NULL,'es','(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>','<s>(26) Dada la incidencia de las excepciones sobre el desarrollo del mercado interior de los servicios de comunicaciones electrónicas, la Comisión debe estar facultada para armonizar el alcance y la naturaleza de las eventuales excepciones en relación con los principios de neutralidad con respecto a la tecnología y al servicio distintas de las encaminadas a garantizar la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, tomando en consideración las condiciones técnicas armonizadas para la disponibilidad y el uso eficiente del espectro radioeléctrico en virtud de la Decisión nº 676/2002/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador de la política del espectro radioeléctrico en la Comunidad Europea (Decisión espectro radioeléctrico) (DO L 108 de 24.4.2002, p. 1.).</s>'),('j','i','l',2,1,3,'0841g','0841g','0841g',NULL,'es','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).','g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).','<s>g) aplicando el principio de que los usuarios finales deben poder acceder a cualquier contenido legal y distribuirlo, así como utilizar cualquier aplicación y/o servicio legal de su elección, contribuyendo así a la promoción de los contenidos legales de acuerdo con el artículo 33 de la Directiva 2002/22/CE (Directiva relativa al servicio universal).</s>'),('j','i','l',2,1,3,'0932c','0932c','0932c','0932c','es','c) garantizar un uso compartido máximo de las radiofrecuencias cuando su uso esté sometido a una autorización general,','c) garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\'','\'\'\'\'\'d) \'\'\'\'\'garantizar un uso compartido máximo de las \'\'\'\'\'radiofrecuencias,\'\'\'\'\''),('j','i','l',2,1,3,'095','095','095','095','es','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones y medidas a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.','5. Los Estados miembros deberán revisar periódicamente la necesidad de las restricciones <s>y medidas </s>a que se refieren los apartados 3 y 4 y harán públicos los resultados de estas revisiones.'),('j','i','l',2,1,3,'09@C1A','09@C1A','09@C1A',NULL,'es','-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;','-a) aplicar el programa de acción <s>estratégico </s>para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;','<s>-a) aplicar el programa de acción estratégico para el espectro radioeléctrico establecido de conformidad con el apartado 4 del artículo 8 ter;</s>'),('j','i','l',2,1,3,'0942b',NULL,NULL,'0942b','es','','','\'\'\'\'\'b) la promoción de la cohesión social, regional o territorial,\'\'\'\'\''),('j','i','l',2,1,3,'0932c@A',NULL,'0932c@A','0932c@A','es','','\'\'\'\'\'c bis) salvaguardar el uso eficiente de las frecuencias radioeléctricas,\'\'\'\'\'','\'\'\'\'\'e) salvaguardar el uso eficiente del espectro, o\'\'\'\'\''),('j','i','l',2,1,3,'0943','0943','0943','0943','es','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la vida humana.','Solo podrán imponerse medidas que prohíban la prestación de cualquier otro servicio de comunicaciones electrónicas en una banda específica cuando estén justificadas por la necesidad de proteger servicios relacionados con la seguridad de la \'\'\'\'\'vida. Los Estados miembros también podrán ampliar la aplicación de dicha medida para cumplir otros objetivos de interés general.\'\'\'\'\''),('j','i','l',2,1,3,'083a','083a','083a','083a','es','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;','a) suprimiendo los obstáculos que aún se opongan al suministro de redes de comunicaciones electrónicas, recursos y servicios asociados y servicios de comunicaciones electrónicas a nivel europeo;'),('j','i','l',2,1,3,'0813','0813','0813','0813','es','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.','Las autoridades nacionales de reglamentación podrán contribuir, dentro del ámbito de sus competencias, a la aplicación de políticas destinadas a la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación.'),('j','i','l',2,1,3,'0962',NULL,NULL,'0962','es','','','\'\'\'\'\'Las atribuciones de frecuencias, las autorizaciones generales y los derechos individuales de uso que ya existían el ...(Fecha de transposición de la Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].) estarán sujetas a lo dispuesto en el artículo 9 bis.\'\'\'\'\''),('j','i','l',2,1,3,'091','091','091','091','es','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de sus obligaciones en el marco del Tratado y, en su caso, de los acuerdos internacionales correspondientes, y podrán tener en cuenta consideraciones de orden público tal como se establecen más adelante.','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo a los artículos 8 y 8 ter. Velarán asimismo por que la atribución y asignación de estas radiofrecuencias por las autoridades nacionales de reglamentación se base en criterios objetivos, transparentes, no discriminatorios y proporcionados. De este modo, actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales <s>correspondientes, </s>y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\'','1. Habida cuenta de que las radiofrecuencias son un bien público que tiene un valor social, cultural y económico importante, los Estados miembros velarán por la gestión eficaz de las radiofrecuencias para los servicios de comunicaciones electrónicas en su territorio con arreglo \'\'\'\'\'al artículo 8. \'\'\'\'\'Velarán asimismo por que la atribución \'\'\'\'\'de frecuencias utilizadas para los servicios de comunicaciones electrónicas \'\'\'\'\'y \'\'\'\'\'la concesión \'\'\'\'\'de \'\'\'\'\'autorizaciones generales o derechos individuales de uso de \'\'\'\'\'estas radiofrecuencias por las autoridades nacionales \'\'\'\'\'competentes \'\'\'\'\'se \'\'\'\'\'basen \'\'\'\'\'en criterios objetivos, transparentes, no discriminatorios y proporcionados. \'\'\'\'\'A \'\'\'\'\'este \'\'\'\'\'respecto, \'\'\'\'\'actuarán en cumplimiento de <s>sus obligaciones en el marco del Tratado y, en su caso, de </s>los acuerdos internacionales \'\'\'\'\'pertinentes \'\'\'\'\'y podrán tener en cuenta consideraciones de orden \'\'\'\'\'público.\'\'\'\'\''),('j','i','l',2,1,3,'082b','082b','082b','082b','es','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones electrónicas, en particular en lo que se refiere a la entrega de contenidos y al acceso a éstos y a los servicios a través de todas las redes;','b) velando por que no exista falseamiento ni restricción de la competencia en el sector de las comunicaciones \'\'\'\'\'electrónicas;\'\'\'\'\''),('j','i','l',2,1,3,'0841a','0841a','0841a','0841a','es','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);','a) velando por que todos los ciudadanos dispongan de acceso a un servicio universal especificado en la Directiva 2002/22/CE (Directiva servicio universal);'),('j','i','l',2,1,3,'0942','0942','0942','0942','es','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de un objetivo de interés general definido en la legislación nacional de conformidad con el Derecho comunitario, tal como la seguridad de la vida humana, la promoción de la cohesión social, regional y territorial, la evitación del uso ineficiente de las radiofrecuencias o la promoción de \'\'\'\'\'los \'\'\'\'\'objetivos de la política cultural y de los medios de comunicación, como la diversidad cultural y lingüística y el pluralismo de los medios de comunicación.','Las medidas que exijan que un servicio de comunicaciones electrónicas se preste en una banda específica disponible para los servicios de comunicaciones electrónicas deberán estar justificadas para garantizar el logro de \'\'\'\'\'objetivos \'\'\'\'\'de interés general \'\'\'\'\'definidos por los Estados miembros \'\'\'\'\'con \'\'\'\'\'arreglo al \'\'\'\'\'Derecho comunitario, \'\'\'\'\'tales \'\'\'\'\'como \'\'\'\'\'(aunque no sólo):\'\'\'\'\''),('j','i','l',2,1,3,'0932b','0932b','0932b','0932b','es','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,','b) proteger la salud pública frente a los campos electromagnéticos,'),('j','i','l',2,1,3,'084@Ad','084@Ad','084@Ad','084@Ad','es','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, asegurando que el coste del acceso a los recursos tenga debidamente en cuenta los riesgos a que se exponen los inversores y las empresas que se benefician del acceso;','d) promoviendo la inversión orientada al mercado y la innovación en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluido \'\'\'\'\'el \'\'\'\'\'fomento de la inversión compartida, asegurando una adecuada distribución de \'\'\'\'\'los <s>recursos tenga debidamente en cuenta los </s>riesgos \'\'\'\'\'entre el inversor \'\'\'\'\'las empresas que se benefician del \'\'\'\'\'acceso a las nuevas instalaciones;\'\'\'\'\'','d) \'\'\'\'\'fomentando \'\'\'\'\'la inversión \'\'\'\'\'eficiente \'\'\'\'\'y la innovación en infraestructuras nuevas y mejoradas, \'\'\'\'\'incluso teniendo \'\'\'\'\'en cuenta los riesgos \'\'\'\'\'de inversión;\'\'\'\'\''),('j','i','l',2,1,3,'0841c','0841c','0841c','0841c','es','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;','c) contribuyendo a garantizar un alto nivel de protección de los datos personales y de la intimidad;'),('j','i','l',2,1,3,'092','092','092','092','es','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo a los artículos 8 ter y 9 quater de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los servicios, y con arreglo <s>a </s>los artículos 8 ter y 9 \'\'\'\'\'quáter \'\'\'\'\'de la presente Directiva y a la Decisión no 676/2002/CE (Decisión espectro radioeléctrico).','2. Los Estados miembros fomentarán la armonización del uso de las radiofrecuencias en toda la Comunidad, atendiendo siempre a la necesidad de garantizar un uso efectivo y eficiente de las mismas, y a los beneficios para los consumidores, como la realización de economías de escala y la interoperabilidad de los \'\'\'\'\'servicios. A este respecto, actuarán \'\'\'\'\'de \'\'\'\'\'conformidad con lo dispuesto en \'\'\'\'\'la <s>presente Directiva y a la </s>Decisión no 676/2002/CE (Decisión \'\'\'\'\'sobre el \'\'\'\'\'espectro radioeléctrico).'),('j','i','l',2,1,3,'083d','083d','083d','083d','es','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) trabajando con la Comisión y la Autoridad a fin de garantizar el desarrollo de una práctica reguladora coherente y la aplicación coherente de la presente Directiva y de las Directivas específicas.','d) \'\'\'\'\'cooperando mutuamente, \'\'\'\'\'con la Comisión y \'\'\'\'\'con el GERT, para \'\'\'\'\'garantizar el desarrollo de \'\'\'\'\'prácticas reguladoras coherentes \'\'\'\'\'y \'\'\'\'\'una \'\'\'\'\'aplicación coherente de la presente Directiva y de las Directivas específicas.'),('j','i','l',2,1,3,'0932d','0932d','0932d','0932d','es','d) realizar un objetivo de interés general de conformidad con el apartado 4.','d) realizar un objetivo de interés general de conformidad con el apartado 4.','\'\'\'\'\'f) garantizar el logro de \'\'\'\'\'un objetivo de interés general de conformidad con el apartado 4.'),('j','i','l',2,1,3,'0942c',NULL,NULL,'0942c','es','','','\'\'\'\'\'c) la evitación del uso ineficiente de las radiofrecuencias, o\'\'\'\'\''),('j','i','l',2,1,3,'0841e','0841e','0841e','0841e','es','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;','e) respondiendo a las necesidades de grupos sociales específicos, en particular de los usuarios con discapacidades, usuarios de la tercera edad y usuarios con necesidades sociales especiales;'),('j','i','l',2,1,3,'082a','082a','082a','082a','es','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y \'\'\'\'\'calidad, y por que se compense a los proveedores todos los costes netos adicionales en que demuestren que han incurrido como consecuencia de la imposición de estas obligaciones de servicio público,\'\'\'\'\'','a) velando por que los usuarios, incluidos los discapacitados, los de la tercera edad y los que tienen necesidades sociales especiales, obtengan el máximo beneficio en cuanto a posibilidades de elección, precio y calidad;'),('j','i','l',2,1,3,'0932','0932','0932','0932','es','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología utilizada para los servicios de comunicaciones electrónicas cuando sea necesario para:','Los Estados miembros podrán, no obstante, prever restricciones proporcionadas y no discriminatorias a los tipos de tecnología \'\'\'\'\'de acceso inalámbrico o red radioeléctrica utilizados \'\'\'\'\'para los servicios de comunicaciones electrónicas cuando sea necesario para:'),('j','i','l',2,1,3,'097',NULL,NULL,'097','es','','','\'\'\'\'\'7. Sin perjuicio de lo dispuesto en las directivas específicas y en función de las circunstancias nacionales pertinentes, los Estados miembros podrán establecer normas con objeto de evitar el acaparamiento del espectro, en particular mediante la fijación de plazos estrictos para la explotación de los derechos de uso por parte de su titular y la aplicación de sanciones, incluidas sanciones económicas o la retirada de los derecho de uso, en caso de no respeto de los plazos. Estas normas se establecerán y aplicarán de manera que sean proporcionadas, no discriminatorias y transparentes.\'\'\'\'\''),('j','i','l',2,1,3,'082c','082c','082c',NULL,'es','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como','c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como','<s>c) promoviendo y facilitando una inversión eficiente y orientada al mercado en materia de infraestructura y fomentando la innovación; así como</s>'),('j','i','l',2,1,3,'0932a','0932a','0932a','0932a','es','a) evitar posibles interferencias perjudiciales, en particular para asegurar la calidad técnica del servicio y el uso eficiente de las frecuencias radioeléctricas,','a) evitar posibles interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\'','a) evitar <s>posibles </s>interferencias \'\'\'\'\'perjudiciales,\'\'\'\'\''),('j','i','l',0,1,3,'08','08','08','08','es','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores','Artículo 8 − Objetivos generales y principios reguladores'),('j','i','l',0,1,3,'09@C','09@C','09@C',NULL,'es','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias','<s>Artículo 9 quater − Medidas de armonización de la gestión de radiofrecuencias</s>'),('j','i','l',2,1,3,'0942d',NULL,NULL,'0942d','es','','','\'\'\'\'\'d) la promoción de la diversidad cultural y lingüística y del pluralismo de los medios de comunicación, por ejemplo mediante la prestación de servicios de radiodifusión y televisión.\'\'\'\'\''),('j','i','l',2,1,3,'0841g@A','0841g@A','0841g@A',NULL,'es','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.','g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.','<s>g bis) aplicando el principio de que no cabe imponer restricción alguna a los derechos y libertades fundamentales de los usuarios finales, en particular de conformidad con el artículo 11 de la Carta de Derechos Fundamentales de la Unión Europea en materia de libertad de expresión y de información, excepto cuando la seguridad pública se vea amenazada, en cuyo caso la sentencia puede ser posterior.</s>'),('j','i','l',2,1,3,'09@C1c','09@C1c',NULL,NULL,'es','c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>','<s>c) evitar los falseamientos de la competencia que puedan surgir al transferir derechos individuales;</s>'),('j','i','l',2,1,3,'09@C2','09@C2','09@C2',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 3 del artículo 22.</s>'),('j','i','l',2,1,3,'084@Ab','084@Ab','084@Ab','084@Ab','es','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;','b) garantizando que, en circunstancias similares, no se dispense un trato discriminatorio a las empresas suministradoras de redes y servicios de comunicaciones electrónicas;'),('j','i','l',2,1,3,'083','083','083','083','es','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:','3. Las autoridades nacionales de reglamentación contribuirán al desarrollo del mercado interior, entre otras cosas:'),('j','i','l',2,1,3,'082d','082d','082d','082d','es','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.','d) promoviendo un uso eficiente y velando por una gestión eficaz de las radiofrecuencias y de los recursos de numeración.'),('j','i','l',2,1,3,'0932b@A',NULL,'0932b@A','0932b@A','es','','\'\'\'\'\'b bis) asegurar la calidad técnica del servicio,\'\'\'\'\'','\'\'\'\'\'c) asegurar la calidad técnica del servicio,\'\'\'\'\''),('j','i','l',2,1,3,'0961','096','096','0961','es','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de [fecha de transposición de la presente Directiva].','6. Los apartados 3 y 4 se aplicarán a la atribución y asignación de radiofrecuencias a partir de \'\'\'\'\'... (Fecha \'\'\'\'\'de transposición de la presente \'\'\'\'\'Directiva.).\'\'\'\'\'','6. Los apartados 3 y 4 \'\'\'\'\'serán aplicables \'\'\'\'\'a \'\'\'\'\'las frecuencias atribuidas para su uso en los servicios \'\'\'\'\'de \'\'\'\'\'comunicaciones electrónicas, \'\'\'\'\'a \'\'\'\'\'las autorizaciones generales expedidas y a los derechos individuales \'\'\'\'\'de \'\'\'\'\'uso \'\'\'\'\'de \'\'\'\'\'frecuencias concedidas después del ...(Fecha de \'\'\'\'\'transposición de la \'\'\'\'\'Directiva 2009/.../CE [por la que se modifica la Directiva 2002/21/CE].).\'\'\'\'\''),('j','i','l',2,1,3,'0811','0811','0811','0811','es','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.','1. Los Estados miembros velarán por que, al desempeñar las funciones reguladoras especificadas en la presente Directiva y en las directivas específicas, las autoridades nacionales de reglamentación adopten todas las medidas razonables que estén encaminadas a la consecución de los objetivos enumerados en los apartados 2, 3 y 4. Estas medidas deberán guardar proporción con dichos objetivos.'),('j','i','l',2,1,3,'0942a',NULL,NULL,'0942a','es','','','\'\'\'\'\'a) la seguridad de la vida,\'\'\'\'\''),('j','i','l',2,1,3,'0841f','0841f','0841f','0841f','es','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de comunicaciones; y','f) garantizando la integridad y la seguridad de las redes públicas de \'\'\'\'\'comunicaciones;\'\'\'\'\''),('j','i','l',0,1,3,'09','09','09','09','es','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas','Artículo 9 − Gestión de las radiofrecuencias para servicios de comunicaciones electrónicas'),('j','i','l',3,1,2,'A1A19','A1A19',NULL,'A1A19','es','19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).','<s>19. Cumplimiento de las medidas nacionales por las que se aplican la Directiva 2001/29/CE del Parlamento Europeo y del Consejo (DO L 167 de 22.6.2001, p. 10.) y la Directiva 2004/48/CE del Parlamento Europeo y del Consejo (DO L 157 de 30.4.2004, p. 45.).</s>','19. \'\'\'\'\'Obligaciones \'\'\'\'\'de \'\'\'\'\'transparencia sobre empresas proveedoras de servicios de comunicaciones electrónicas disponibles para el público para garantizar \'\'\'\'\'la \'\'\'\'\'conectividad \'\'\'\'\'de \'\'\'\'\'extremo a extremo, con arreglo a los objetivos \'\'\'\'\'y \'\'\'\'\'principios establecidos en el artículo 8 de \'\'\'\'\'la Directiva \'\'\'\'\'2001/21/CE (Directiva marco), la revelación de las políticas de gestión \'\'\'\'\'del \'\'\'\'\'tráfico y, cuando sea necesario \'\'\'\'\'y <s>del Consejo (DO L 157 </s>de \'\'\'\'\'forma proporcionada, acceso por parte de las autoridades nacionales de reglamentación a la información necesaria para comprobar la exactitud de la citada revelación.\'\'\'\'\''),('j','i','l',3,1,2,'A1A','A1A',NULL,'A1A','es','A. Condiciones que pueden asociarse a una autorización general','<s>A. Condiciones que pueden asociarse a una autorización general</s>','A. Condiciones que pueden asociarse a una autorización general'),('j','i','l',2,2,5,'022','022','022','022','es','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:','Además, a efectos de la presente Directiva se entenderá por:'),('j','i','l',2,2,5,'022h','022h','022h','022h','es','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','h) \"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al mismo.','\'\'\'\'\'g) \'\'\'\'\'\"correo electrónico\": todo mensaje de texto, voz, sonido o imagen enviado a través de una red de comunicaciones pública que pueda almacenarse en la red o en el equipo terminal del receptor hasta que éste acceda al \'\'\'\'\'mismo;\'\'\'\'\''),('j','i','l',2,2,5,'066@A','066@A','066@A','066@A','es','6 bis. Los datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en la letra c) del artículo 4 del Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública de comunicaciones electrónicas o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.','6 bis. \'\'\'\'\'Sin perjuicio del cumplimiento de disposiciones distintas a las contempladas en el artículo 7 de la Directiva 95/46/CE y en el artículo 5 de la presente Directiva, los \'\'\'\'\'datos de tráfico podrán ser tratados en interés legítimo del responsable del tratamiento de los datos con miras a la aplicación de medidas técnicas para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. 1.), de un servicio público de comunicaciones electrónicas, una red pública \'\'\'\'\'o privada \'\'\'\'\'de comunicaciones \'\'\'\'\'electrónicas, un servicio de la sociedad de la información \'\'\'\'\'o equipos terminales u otros equipos de comunicaciones electrónicas relacionados, excepto cuando los derechos y las libertades fundamentales prevalezcan sobre esos intereses. Dicho tratamiento deberá limitarse a lo estrictamente necesario a efectos de dicha actividad de seguridad.','\'\'\'\'\'7. \'\'\'\'\'Los datos de tráfico podrán ser tratados en <s>interés legítimo del responsable del tratamiento de los datos con miras a </s>la \'\'\'\'\'medida estrictamente necesaria \'\'\'\'\'para garantizar la seguridad de las redes y de la información, tal como se define en \'\'\'\'\'el artículo 4, \'\'\'\'\'letra \'\'\'\'\'c), \'\'\'\'\'del <s>artículo 4 del </s>Reglamento (CE) no 460/2004 del Parlamento Europeo y del Consejo, de 10 de marzo de 2004, por el que se crea la Agencia Europea de Seguridad de las Redes y de la Información (DO L 77 de 13.3.2004, p. \'\'\'\'\'1.).\'\'\'\'\''),('j','i','l',2,2,5,'04411','04411','04411',NULL,'es','Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados \'\'\'\'\'1, 2, 3, \'\'\'\'\'3 \'\'\'\'\'bis y 3 ter, \'\'\'\'\'la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, <s>al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, </s>a las partes interesadas pertinentes y a ENISA, \'\'\'\'\'recomendará \'\'\'\'\'medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis \'\'\'\'\'y \'\'\'\'\'3 \'\'\'\'\'ter.\'\'\'\'\'','<s>Con el fin de garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 3 quater, la Comisión, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales, creado por el artículo 29 de la Directiva 95/46/CE, a las partes interesadas pertinentes y a ENISA, podrá adoptar medidas técnicas de ejecución, en particular en relación con las medidas descritas en el apartado 1 bis y las circunstancias, el formato y los procedimientos aplicables a los requisitos de información y notificación a que se refieren los apartados 3 bis a 3 quater.</s>'),('j','i','l',2,2,5,'022i','022i',NULL,'022i','es','i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.','<s>i) \"violación de los datos personales\", una violación de la seguridad que provoque, de manera accidental o ilícita, la destrucción, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.</s>','\'\'\'\'\'h) \'\'\'\'\'\"violación de los datos \'\'\'\'\'personales\": \'\'\'\'\'violación de la seguridad que \'\'\'\'\'provoque la destrucción, \'\'\'\'\'accidental o ilícita, la <s>destrucción, la </s>pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de \'\'\'\'\'un servicio \'\'\'\'\'de comunicaciones electrónicas \'\'\'\'\'de acceso \'\'\'\'\'público en la Comunidad.'),('j','i','l',2,2,5,'151@A',NULL,NULL,'151@A','es','','','\'\'\'\'\'1 bis. El apartado 1 no se aplicará a los datos que deben conservarse específicamente de conformidad con la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones, para los fines recogidos en el artículo 1, apartado 1, de dicha Directiva.\'\'\'\'\''),('j','i','l',0,2,5,'02','02','02','02','es','Artículo 2 − Definiciones','Artículo 2 − Definiciones','Artículo 2 − Definiciones'),('j','i','l',2,2,5,'041','041','041','041','es','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.','1. El proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá adoptar las medidas técnicas y de gestión adecuadas para preservar la seguridad de sus servicios, de ser necesario en colaboración con el proveedor de la red pública de comunicaciones por lo que respecta a la seguridad de la red. Considerando las técnicas más avanzadas y el coste de su aplicación, dichas medidas garantizarán un nivel de seguridad adecuado al riesgo existente.'),('j','i','l',2,2,5,'052','052','052','052','es','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.','2. El apartado 1 no se aplicará a las grabaciones legalmente autorizadas de comunicaciones y de los datos de tráfico asociados a ellas cuando se lleven a cabo en el marco de una práctica comercial lícita con el fin de aportar pruebas de una transacción comercial o de cualquier otra comunicación comercial.'),('j','i','l',2,2,5,'041@A5',NULL,'041@A5',NULL,'es','','\'\'\'\'\'- un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra toda vulnerabilidad del sistema detectada en el marco del procedimiento descrito en el cuarto guión y un procedimiento para la adopción de medidas preventivas, correctoras y paliativas contra los incidentes de seguridad que pudieran desembocar en una violación de la seguridad;\'\'\'\'\'',''),('j','i','l',0,2,5,'18','18','18',NULL,'es','Artículo 18 − Evaluación','Artículo 18 − Evaluación','<s>Artículo 18 − Evaluación</s>'),('j','i','l',1,2,5,'03:27@A','03:27@A','03:27@A',NULL,'es','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.','(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. \'\'\'\'\'Identifican con un número \'\'\'\'\'los \'\'\'\'\'materiales \'\'\'\'\'que \'\'\'\'\'intervienen en \'\'\'\'\'la \'\'\'\'\'red, \'\'\'\'\'como los ordenadores o los dispositivos móviles inteligentes. <s>En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. </s>Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan \'\'\'\'\'rápidamente, \'\'\'\'\'se plantean algunas cuestiones sobre su \'\'\'\'\'utilización \'\'\'\'\'como datos personales en algunas circunstancias. \'\'\'\'\'Por consiguiente, la Comisión debería realizar un estudio \'\'\'\'\'sobre <s>Protección de </s>las \'\'\'\'\'direcciones IP \'\'\'\'\'y \'\'\'\'\'su utilización y presentar, en su caso, \'\'\'\'\'propuestas \'\'\'\'\'sobre este tema.\'\'\'\'\'','<s>(27 bis) Las direcciones IP son fundamentales para el funcionamiento de Internet. Son números únicos asignados a los dispositivos ue participan en una red informática que utiliza el Protocolo Internet para la comunicación entre sus nodos, como los ordenadores o los dispositivos móviles inteligentes. En la práctica, pueden utilizarse también para identificar al usuario de un dispositivo dado. Habida cuenta de las distintas situaciones en las que se utilizan las direcciones IP y de las tecnologías conexas, que evolucionan rápidamente (incluido el despliegue del IPv6), se plantean algunas cuestiones sobre su consideración como datos personales en algunas circunstancias. Es conveniente seguir de cerca los acontecimientos relacionados con el uso de las direcciones IP, teniendo en cuenta el trabajo realizado ya, entre otros, por el Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE y a la luz de las propuestas que resulten adecuadas.</s>'),('j','i','l',1,2,5,'15@A:36','15@A:36','15@A:36','15@A:36','es','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','(36) La necesidad de garantizar un nivel idóneo de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para el cumplimiento. Las autoridades nacionales de reglamentación deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, incluida la posibilidad de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.','\'\'\'\'\'(54) \'\'\'\'\'La necesidad de garantizar un nivel \'\'\'\'\'adecuado \'\'\'\'\'de protección de la intimidad y de los datos personales transmitidos y tratados en relación con el uso de redes de comunicaciones electrónicas en la Comunidad exige competencias efectivas de ejecución con el fin de ofrecer incentivos adecuados para \'\'\'\'\'su \'\'\'\'\'cumplimiento. Las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales pertinentes \'\'\'\'\'deben disponer de competencias y recursos suficientes para investigar de manera eficaz los casos de incumplimiento, \'\'\'\'\'incluyendo \'\'\'\'\'la posibilidad \'\'\'\'\'incluida la facultad \'\'\'\'\'de obtener cualquier información pertinente que pudiera ser necesaria, decidir sobre las denuncias e imponer sanciones en caso de incumplimiento.'),('j','i','l',1,2,5,'15@A:30@A',NULL,'15@A:30@A',NULL,'es','','\'\'\'\'\'(30 bis) Al aplicar las medidas de incorporación al ordenamiento jurídico de la Directiva 2002/58/CE, corresponde a las autoridades y a los órganos jurisdiccionales de los Estados miembros no sólo interpretar su Derecho nacional de conformidad con la presente Directiva, sino también procurar que la interpretación de ésta que tomen como base no entre en conflicto con otros derechos fundamentales o principios generales del Derecho comunitario, como el principio de proporcionalidad.\'\'\'\'\'',''),('j','i','l',2,2,5,'043@B',NULL,'043@B',NULL,'es','','\'\'\'\'\'3 ter. Se determinará la gravedad de la violación que es preciso notificar a los abonados con arreglo a las circunstancias concretas de esa violación, como el riesgo para los datos personales afectados por la violación, el tipo de datos afectados, el número de abonados implicados y el impacto inmediato o potencial de la violación en la provisión de los servicios.\'\'\'\'\'',''),('j','i','l',2,2,5,'0434','0434',NULL,NULL,'es','3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>','<s>3 quater. Los Estados miembros velarán por que la autoridad nacional competente pueda establecer unas normas de aplicación y, cuando resulte necesario, impartir instrucciones en relación con las circunstancias en que se exige la notificación de las violaciones de los datos personales por el proveedor de un servicio de comunicaciones electrónicas disponible para el público, en cumplimiento de los apartados 3 bis y 3 ter, el formato aplicable a dicha notificación y la manera en que debe efectuarse. Las autoridades nacionales competentes controlarán asimismo si las empresas han cumplido sus obligaciones en materia de notificación con arreglo al presente artículo e impondrán las sanciones y soluciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.</s>'),('j','i','l',2,2,5,'181@A',NULL,'181@A',NULL,'es','','\'\'\'\'\'A más tardar dos años después de la entrada en vigor de la Directiva 2008/... /CE [que modifica la Directiva 2002/22/CE relativa al servicio universal y los derechos de los usuarios en relación con las redes y los servicios de comunicaciones electrónicas, la Directiva 2002/58/CE relativa al tratamiento de los datos personales y a la protección de la intimidad en el sector de las comunicaciones electrónicas y el Reglamento (CE) n° 2006/2004 sobre la cooperación entre las autoridades nacionales encargadas de la aplicación de la legislación de protección de los consumidores], la Comisión presentará al Parlamento Europeo, al Consejo y al Comité Económico y Social Europeo un informe, basado en un estudio pormenorizado, con recomendaciones sobre los usos normales de las direcciones IP y sobre la aplicación de la Directiva «vida privada y comunicaciones electrónicas» y de la relativa a la protección de datos por lo que se refiere a su recogida y posterior procesamiento, previa consulta al Supervisor Europeo de Protección de Datos, al Grupo de Trabajo del artículo 29 y a otras partes involucradas, incluidos representantes de la industria.\'\'\'\'\'',''),('j','i','l',2,2,5,'041@A4',NULL,'041@A4',NULL,'es','','\'\'\'\'\'- un procedimiento de identificación y evaluación de las vulnerabilidades razonablemente previsibles en los sistemas a cargo del proveedor del servicio de comunicaciones electrónicas que incluya el control regular de las violaciones de la seguridad; y\'\'\'\'\'',''),('j','i','l',2,2,5,'022g','022g','022g','022g','es','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','g) \"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;','\'\'\'\'\'f) \'\'\'\'\'\"servicio con valor añadido\": todo servicio que requiere el tratamiento de datos de tráfico o datos de localización distintos de los de tráfico que vayan más allá de lo necesario para la transmisión de una comunicación o su facturación;'),('j','i','l',2,2,5,'041@A','041@A','041@A',NULL,'es','1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:','1 bis. Sin perjuicio de lo dispuesto en la Directiva \'\'\'\'\'95/46/CE y en la Directiva 2006/24/CE del Parlamento Europeo y del Consejo, de 15 de marzo de 2006, sobre la conservación de datos generados o tratados en relación con la prestación de servicios de comunicaciones electrónicas de acceso público o de redes públicas de comunicaciones (DO L 105 de 13.4.2006, p. 54.), \'\'\'\'\'estas medidas \'\'\'\'\'incluirán:\'\'\'\'\'','<s>1 bis. Sin perjuicio de lo dispuesto en la Directiva 95/46/CE, estas medidas deberán, por lo menos:</s>'),('j','i','l',2,2,5,'151','151','151','151','es','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.','1. Los Estados miembros podrán adoptar medidas legales para limitar el alcance de los derechos y las obligaciones que se establecen en los artículos 5 y 6, en los apartados 1 a 4 del artículo 8 y en el artículo 9 de la presente Directiva, cuando tal limitación constituya una medida necesaria proporcionada y apropiada en una sociedad democrática para proteger la seguridad nacional (es decir, la seguridad del Estado), la defensa, la seguridad pública, o la prevención, investigación, descubrimiento y persecución de delitos o la utilización no autorizada del sistema de comunicaciones electrónicas a que se hace referencia en el apartado 1 del artículo 13 de la Directiva 95/46/CE. Para ello, los Estados miembros podrán adoptar, entre otras, medidas legislativas en virtud de las cuales los datos se conserven durante un plazo limitado justificado por los motivos establecidos en el presente apartado. Todas las medidas contempladas en el presente apartado deberán ser conformes con los principios generales del Derecho comunitario, incluidos los mencionados en los apartados 1 y 2 del artículo 6 del Tratado de la Unión Europea.'),('j','i','l',2,2,5,'15@A42','15@A42','15@A42',NULL,'es','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Las medidas destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','i','l',1,2,5,'15@A:36@A',NULL,NULL,'15@A:36@A','es','','','\'\'\'\'\'(55) La aplicación y cumplimiento de las disposiciones de la presente Directiva requieren a menudo que cooperen entre sí las autoridades nacionales de reglamentación de dos o más Estados miembros, por ejemplo en la lucha contra el \"spam\" y los programas espía transfronterizos. A fin de garantizar en tales casos una cooperación rápida y armoniosa, deben definirse en recomendaciones procedimientos relativos, por ejemplo, a la cantidad y el formato de la información intercambiada entre autoridades, o a los plazos que deban respetarse. Dichos procedimientos permitirán también que se armonicen las obligaciones que de ellos se deriven para los agentes del mercado, contribuyendo a la creación de unas condiciones de igualdad en la Comunidad.\'\'\'\'\''),('j','i','l',2,2,5,'051','051','051','051','es','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.','1. Los Estados miembros garantizarán, a través de la legislación nacional, la confidencialidad de las comunicaciones, y de los datos de tráfico asociados a ellas, realizadas a través de las redes públicas de comunicaciones y de los servicios de comunicaciones electrónicas disponibles al público. En particular, prohibirán la escucha, la grabación, el almacenamiento u otros tipos de intervención o vigilancia de las comunicaciones y los datos de tráfico asociados a ellas por personas distintas de los usuarios, sin el consentimiento de los usuarios interesados, salvo cuando dichas personas estén autorizadas legalmente a hacerlo de conformidad con el apartado 1 del artículo 15. El presente apartado no impedirá el almacenamiento técnico necesario para la conducción de una comunicación, sin perjuicio del principio de confidencialidad.'),('j','i','l',2,2,5,'152','152','152','152','es','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.','2. Las disposiciones del capítulo III sobre recursos judiciales, responsabilidad y sanciones de la Directiva 95/46/CE se aplicarán a las disposiciones nacionales adoptadas con arreglo a la presente Directiva y a los derechos individuales derivados de la misma.'),('j','i','l',2,2,5,'063','063','063','063','es','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.','3. El proveedor de un servicio de comunicaciones electrónicas disponible para el público podrá tratar los datos a que se hace referencia en el apartado 1 para la promoción comercial de servicios de comunicaciones electrónicas o para la prestación de servicios con valor añadido en la medida y durante el tiempo necesarios para tales servicios o promoción comercial, siempre y cuando el abonado o usuario al que se refieran los datos haya dado su consentimiento previo. Los usuarios o abonados dispondrán de la posibilidad de retirar su consentimiento para el tratamiento de los datos de tráfico en cualquier momento.'),('j','i','l',2,2,5,'043@A1',NULL,'043@A1','043@A','es','','\'\'\'\'\'3 bis. La autoridad competente deberá examinar y determinar la gravedad de la violación. Si se considera que la violación es grave, la autoridad competente pedirá al proveedor de servicios de comunicaciones disponibles al público y al proveedor de servicios de la sociedad de la información que notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a las personas directamente afectadas por la violación. La notificación deberá contener los elementos descritos en el apartado 3.\'\'\'\'\'','\'\'\'\'\'4. Los Estados miembros asegurarán que la autoridad nacional competente esté facultada para establecer normas detalladas y, en caso necesario, dar instrucciones sobre las circunstancias en que sea obligatorio que el proveedor del servicio de comunicaciones electrónicas disponibles al público notifique la violación de los datos personales, sobre el formato que debe adoptar dicha notificación y sobre la manera de llevarla a cabo.\'\'\'\'\''),('j','i','l',2,2,5,'142','142','142','142','es','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la información (DO L 204 de 21.7.1998, p. 37; Directiva modificada por la Directiva 98/48/CE (DO L 217 de 5.8.1998, p. 18).).','2. Cuando las disposiciones de la presente Directiva sólo puedan aplicarse mediante la implantación de características técnicas específicas en las redes de comunicaciones electrónicas, los Estados miembros informarán a la Comisión de conformidad con el procedimiento establecido en la Directiva 98/34/CE del Parlamento Europeo y del Consejo, de 22 de junio de 1998, por la que se establece un procedimiento de información en materia de las normas y reglamentaciones técnicas y de las reglas relativas a los servicios de la sociedad de la \'\'\'\'\'información.\'\'\'\'\''),('j','i','l',2,2,5,'0442','0442','0442',NULL,'es','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.','<s>Estas medidas, destinadas a modificar elementos no esenciales de la presente Directiva, completándola, se adoptarán con arreglo al procedimiento de reglamentación con control contemplado en el apartado 2 del artículo 14 bis . Por imperiosas razones de urgencia, la Comisión podrá recurrir al procedimiento de urgencia contemplado en el apartado 3 del artículo 14 bis.</s>'),('j','i','l',1,2,5,'03:28','03:28','03:28','03:28','es','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','(28) Los progresos tecnológicos permiten desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que pueden ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) usan las radiofrecuencias para capturar datos procedentes de etiquetas con una identificación única, y estos datos pueden luego transferirse a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para ello, es necesario velar por la protección de todos sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva 2002/58/CE, incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.','\'\'\'\'\'(44) El progreso tecnológico permite \'\'\'\'\'desarrollar nuevas aplicaciones basadas en dispositivos de recopilación de datos e identificación, que \'\'\'\'\'podrían \'\'\'\'\'ser dispositivos sin contacto que utilizan radiofrecuencias. Por ejemplo, los dispositivos de identificación por radiofrecuencia (RFID) \'\'\'\'\'emplean \'\'\'\'\'radiofrecuencias para capturar datos procedentes de etiquetas \'\'\'\'\'dotadas de \'\'\'\'\'una identificación única, \'\'\'\'\'pudiendo \'\'\'\'\'luego transferirse \'\'\'\'\'estos datos \'\'\'\'\'a través de las redes de comunicaciones existentes. El uso extendido de estas tecnologías puede reportar considerables beneficios económicos y sociales y contribuir así notablemente al mercado interior si este uso es aceptable para los ciudadanos. Para \'\'\'\'\'lograr este objetivo, \'\'\'\'\'es necesario velar por la protección de <s>todos </s>sus derechos fundamentales, incluido el derecho a la intimidad y a la protección de los datos. Cuando estos dispositivos están conectados a las redes públicas de comunicaciones electrónicas o utilizan servicios de comunicaciones electrónicas como infraestructura básica, deben aplicarse las disposiciones pertinentes de la Directiva \'\'\'\'\'2002/58/CE (Directiva sobre la privacidad y las comunicaciones electrónicas), \'\'\'\'\'incluidas las relativas a seguridad, datos de tráfico y de localización, y a la confidencialidad.'),('j','i','l',1,2,5,'043:29','043:29','043:29','043:29','es','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los usuarios, tal como una pérdida económica, un perjuicio social o una usurpación de la identidad. Por consiguiente, los abonados afectados por tales incidentes de seguridad deben ser notificados sin demora por el proveedor de servicios pertinente de cualquier violación de la seguridad a fin de que puedan adoptar las precauciones necesarias. En particular, siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), es esencial que los proveedores de servicios pertinentes lo notifiquen de inmediato a los usuarios de que se trate. Los proveedores notificarán anualmente también una vez al año a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida durante los doce meses anteriores. La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.','(29) Una violación de la seguridad que implique la pérdida de datos personales de un usuario u otra persona o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, un perjuicio sustancial para los \'\'\'\'\'usuarios. \'\'\'\'\'Por consiguiente, \'\'\'\'\'cualquier violación \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'seguridad \'\'\'\'\'debe \'\'\'\'\'ser \'\'\'\'\'notificada inmediatamente \'\'\'\'\'por el proveedor de \'\'\'\'\'servicio competente a la autoridad nacional \'\'\'\'\'de \'\'\'\'\'reglamentación o a otra autoridad nacional competente. La autoridad competente debería definir el grado \'\'\'\'\'de \'\'\'\'\'gravedad de \'\'\'\'\'la \'\'\'\'\'violación y exigir, si procede, \'\'\'\'\'a \'\'\'\'\'los proveedores \'\'\'\'\'de \'\'\'\'\'servicios pertinentes \'\'\'\'\'que \'\'\'\'\'notifiquen tal circunstancia adecuadamente y sin dilaciones indebidas a \'\'\'\'\'las \'\'\'\'\'personas directamente afectadas por la violación. Además, \'\'\'\'\'siempre que surja un peligro inminente y directo para los derechos y los intereses de los consumidores (como en el caso de acceso no autorizado al contenido de mensajes electrónicos, a datos relativos a transacciones con tarjetas de crédito, etc.), <s>es esencial que </s>los proveedores de servicios pertinentes \'\'\'\'\'deberían informar inmediata y directamente, además \'\'\'\'\'de <s>inmediato </s>a \'\'\'\'\'las autoridades nacionales competentes, a \'\'\'\'\'los usuarios de que se \'\'\'\'\'trata. Por último, los \'\'\'\'\'proveedores notificarán anualmente <s>también una vez al año </s>a los usuarios afectados toda violación de la seguridad con arreglo a la presente Directiva ocurrida \'\'\'\'\'en un período determinado. \'\'\'\'\'La notificación a las autoridades nacionales y a los usuarios debe incluir información sobre las medidas que ha tomado el proveedor en relación con la violación, así como recomendaciones para proteger a los usuarios afectados.','\'\'\'\'\'(47) \'\'\'\'\'Una violación de la seguridad que implique la pérdida de datos personales de un \'\'\'\'\'abonado \'\'\'\'\'o un riesgo para dichos datos puede causar, si no se toman medidas de manera rápida y adecuada, \'\'\'\'\'pérdidas económicas sustanciales y perjuicios sociales, incluida la \'\'\'\'\'usurpación de la identidad. Por consiguiente, \'\'\'\'\'tan pronto como \'\'\'\'\'el proveedor de servicios <s>pertinente </s>de \'\'\'\'\'comunicaciones electrónicas disponibles al público se percate de que se ha producido una \'\'\'\'\'violación de la seguridad \'\'\'\'\'de este tipo, debe evaluar los riesgos asociados \'\'\'\'\'a \'\'\'\'\'ella, por ejemplo determinando el tipo \'\'\'\'\'de \'\'\'\'\'datos afectados por la violación (incluidos su carácter sensible, su contexto y \'\'\'\'\'las \'\'\'\'\'medidas de seguridad existentes), la causa \'\'\'\'\'y \'\'\'\'\'la dimensión \'\'\'\'\'de \'\'\'\'\'la violación de la seguridad, \'\'\'\'\'el \'\'\'\'\'número \'\'\'\'\'de \'\'\'\'\'abonados afectados, y el posible perjuicio para los abonados que se derive \'\'\'\'\'de \'\'\'\'\'la violación (por ejemplo usurpación \'\'\'\'\'de \'\'\'\'\'la identidad, perjuicio financiero, pérdida \'\'\'\'\'de \'\'\'\'\'oportunidades comerciales o \'\'\'\'\'de \'\'\'\'\'empleo, \'\'\'\'\'los \'\'\'\'\'daños materiales). Se debe notificar inmediatamente \'\'\'\'\'a los \'\'\'\'\'abonados \'\'\'\'\'afectados \'\'\'\'\'los incidentes \'\'\'\'\'de <s>la </s>seguridad \'\'\'\'\'que puedan ocasionar un riesgo grave para su intimidad (por ejemplo fraude o usurpación de identidad, humillación grave o daño para \'\'\'\'\'la \'\'\'\'\'reputación), para que puedan adoptar las precauciones necesarias. \'\'\'\'\'La notificación <s>a las autoridades nacionales y a los usuarios </s>debe incluir información sobre las medidas que ha tomado el proveedor \'\'\'\'\'para resolver \'\'\'\'\'la violación, así como recomendaciones para <s>proteger a </s>los usuarios \'\'\'\'\'afectados. La notificación de una violación de seguridad a un abonado no debe ser necesaria si el proveedor ha demostrado a la autoridad competente que ha aplicado medidas de protección tecnológica apropiadas y que estas medidas se han aplicado a los datos afectados por la violación de la seguridad. Tales medidas de protección deben convertir los datos en ininteligibles para toda persona que no esté autorizada a acceder a los mismos.\'\'\'\'\''),('j','i','l',2,2,5,'062','062','062','062','es','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.','2. Podrán ser tratados los datos de tráfico necesarios a efectos de la facturación de los abonados y los pagos de las interconexiones. Se autorizará este tratamiento únicamente hasta la expiración del plazo durante el cual pueda impugnarse legalmente la factura o exigirse el pago.'),('j','i','l',2,2,5,'022f','022f','022f','022f','es','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','f) \"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;','\'\'\'\'\'e) \'\'\'\'\'\"consentimiento\" de un usuario o abonado: el consentimiento del interesado, con arreglo a la definición de la Directiva 95/46/CE;'),('j','i','l',2,2,5,'0432','0432','0432','0432','es','3 bis. o se exigirá la notificación de una violación de datos personales al abonado o a otra persona afectada si el proveedor de servicios de comunicaciones electrónicas disponibles al público ha demostrado a satisfacción de la autoridad competente que no es razonablemente probable que ocurra ningún perjuicio para los derechos e intereses de los consumidores de resultas de la violación de los datos personales.','\'\'\'\'\'El \'\'\'\'\'proveedor de servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios \'\'\'\'\'a \'\'\'\'\'los consumidores que sea controladora \'\'\'\'\'de \'\'\'\'\'los datos y proveedora de servicios de \'\'\'\'\'la \'\'\'\'\'sociedad de la información, notificarán a sus usuarios de antemano \'\'\'\'\'para \'\'\'\'\'evitar un peligro inminente y directo para \'\'\'\'\'los derechos e intereses de los \'\'\'\'\'consumidores.\'\'\'\'\'','\'\'\'\'\'Cuando \'\'\'\'\'la <s>notificación de una </s>violación de \'\'\'\'\'los \'\'\'\'\'datos personales \'\'\'\'\'represente un grave riesgo para la intimidad del abonado, \'\'\'\'\'el proveedor de \'\'\'\'\'los \'\'\'\'\'servicios de comunicaciones electrónicas \'\'\'\'\'notificará la violación \'\'\'\'\'al \'\'\'\'\'abonado y \'\'\'\'\'a <s>satisfacción de </s>la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'sin dilaciones indebidas.\'\'\'\'\''),('j','i','l',2,2,5,'021','021','021','021','es','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva 2002/21/CE del Parlamento Europeo y del Consejo, de 7 de marzo de 2002, relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva marco) (DO L 108 de 24.4.2002, p. 33.).','Salvo disposición en contrario, serán de aplicación a efectos de la presente Directiva las definiciones que figuran en la Directiva 95/46/CE y en la Directiva \'\'\'\'\'2002/21/CE, \'\'\'\'\'relativa a un marco regulador común de las redes y los servicios de comunicaciones electrónicas (Directiva \'\'\'\'\'marco).\'\'\'\'\''),('j','i','l',2,2,5,'15@A3','15@A3','15@A3','15@A3','es','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales de reglamentación dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la posibilidad de obtener cualquier información pertinente que pudieran necesitar para supervisar y garantizar el cumplimiento de las disposiciones nacionales adoptadas de conformidad con la presente Directiva.','3. Los Estados miembros velarán por que las autoridades nacionales \'\'\'\'\'competentes y, cuando proceda, otros organismos nacionales, \'\'\'\'\'dispongan de todas las competencias y recursos necesarios en materia de investigación, incluida la \'\'\'\'\'facultad \'\'\'\'\'de obtener cualquier información pertinente que pudieran necesitar para supervisar y \'\'\'\'\'aplicar \'\'\'\'\'las disposiciones nacionales adoptadas de conformidad con la presente Directiva.'),('j','i','l',2,2,5,'043@A4',NULL,'043@A4',NULL,'es','','\'\'\'\'\'Las autoridades nacionales de regulación controlarán asimismo si las empresas han cumplido sus obligaciones de notificación con arreglo al presente artículo e impondrán sanciones apropiadas, incluida la publicación, si procede, en caso de incumplimiento.\'\'\'\'\'',''),('j','i','l',0,2,5,'15','15','15','15','es','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE','Artículo 15 − Aplicación de determinadas disposiciones de la Directiva 95/46/CE'),('j','i','l',2,2,5,'153','153','153','153','es','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.','3. El Grupo de protección de las personas en lo que respecta al tratamiento de datos personales, creado por el artículo 29 de la Directiva 95/46/CE, ejercerá también las funciones especificadas en el artículo 30 de dicha Directiva por lo que se refiere a los asuntos objeto de la presente Directiva, a saber, la protección de los derechos y las libertades fundamentales y de los intereses legítimos en el sector de las comunicaciones electrónicas.'),('j','i','l',2,2,5,'042','042','042','042','es','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.','2. En caso de que exista un riesgo particular de violación de la seguridad de la red, el proveedor de un servicio de comunicaciones electrónicas disponible para el público deberá informar a los abonados sobre dicho riesgo y, cuando el riesgo quede fuera del ámbito de las medidas que deberá tomar el proveedor del servicio, sobre las posibles soluciones, con una indicación de los posibles costes.'),('j','i','l',1,2,5,'143:35@B','143:35@B',NULL,NULL,'es','(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>','<s>(35 ter) Cuando se adopten medidas encaminadas a velar por que los equipos terminales se fabriquen de manera que quede garantizada la protección de los datos personales y de la intimidad en virtud de la Directiva 1999/5/CE o de la Decisión 87/95/CEE, tales medidas garantizarán en la mayor medida posible el principio de neutralidad con respecto a la tecnología.</s>'),('j','i','l',2,2,5,'022d','022d','022d','022d','es','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;','d) \"comunicación\": cualquier información intercambiada o conducida entre un número finito de interesados por medio de un servicio de comunicaciones electrónicas disponible para el público. No se incluye en la presente definición la información conducida, como parte de un servicio de radiodifusión al público, a través de una red de comunicaciones electrónicas, excepto en la medida en que la información pueda relacionarse con el abonado o usuario identificable que reciba la información;'),('j','i','l',2,2,5,'061','061','061','061','es','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, 3 y 5 del presente artículo y en el apartado 1 del artículo 15, los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible al público deberán eliminarse o hacerse anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.','1. Sin perjuicio de lo dispuesto en los apartados 2, \'\'\'\'\'3, \'\'\'\'\'5 \'\'\'\'\'y 7 \'\'\'\'\'del presente artículo y en el <s>apartado 1 del </s>artículo 15, \'\'\'\'\'apartado 1, \'\'\'\'\'los datos de tráfico relacionados con abonados y usuarios que sean tratados y almacenados por el proveedor de una red pública de comunicaciones o de un servicio de comunicaciones electrónicas disponible \'\'\'\'\'para el \'\'\'\'\'público \'\'\'\'\'se eliminarán \'\'\'\'\'o \'\'\'\'\'harán \'\'\'\'\'anónimos cuando ya no sea necesario a los efectos de la transmisión de una comunicación.'),('j','i','l',2,2,5,'151@B','151@B','151@B',NULL,'es','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.','1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles \'\'\'\'\'y los proveedores de servicios de la sociedad de la información \'\'\'\'\'informarán sin demora injustificada a \'\'\'\'\'las autoridades independientes encargadas \'\'\'\'\'de <s>control establecida de conformidad con el artículo 28 de </s>la \'\'\'\'\'protección \'\'\'\'\'de \'\'\'\'\'los datos de \'\'\'\'\'toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad \'\'\'\'\'independiente encargada \'\'\'\'\'de \'\'\'\'\'la protección de los datos \'\'\'\'\'notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.','<s>1 ter. Los proveedores de servicios de comunicaciones públicamente disponibles informarán sin demora injustificada a la autoridad de control establecida de conformidad con el artículo 28 de la Directiva 95/46/CE de toda petición de acceso a los datos personales de los usuarios recibida de conformidad con el apartado 1, incluida la correspondiente justificación legal y el procedimiento jurídico seguido para cada petición; la autoridad de control notificará a las autoridades judiciales competentes los casos en que considere que no se han respetado las disposiciones establecidas conforme al ordenamiento jurídico nacional.</s>'),('j','i','l',0,2,5,'15@A','15@A','15@A','15@A','es','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento','Artículo 15 bis − Aplicación y cumplimiento'),('j','i','l',0,2,5,'05','05','05','05','es','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones','Artículo 5 − Confidencialidad de las comunicaciones'),('j','i','l',0,2,5,'04','04','04','04','es','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento','Artículo 4 − Seguridad del tratamiento'),('j','i','l',2,2,5,'043@A3',NULL,'043@A3',NULL,'es','','\'\'\'\'\'Los proveedores notificarán anualmente a los usuarios afectados toda violación de la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de datos personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones electrónicas disponibles para el público en la Comunidad.\'\'\'\'\'',''),('j','i','l',2,2,5,'141','141','141','141','es','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.','1. Al aplicar las disposiciones de la presente Directiva, los Estados miembros velarán, sin perjuicio de los apartados 2 y 3, por que no se impongan requisitos obligatorios respecto de características técnicas específicas a los equipos terminales u otros equipos de comunicaciones electrónicas que puedan obstaculizar la puesta en el mercado de dichos equipos y su libre circulación en los Estados miembros y entre estos últimos.'),('j','i','l',0,2,5,'06','06','06','06','es','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico','Artículo 6 − Datos de tráfico'),('j','i','l',2,2,5,'15@A2','15@A2','15@A2','15@A2','es','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. Sin perjuicio de los posibles recursos judiciales existentes, los Estados miembros velarán por que la autoridad nacional de reglamentación tenga potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.','2. \'\'\'\'\'Los \'\'\'\'\'Estados miembros velarán por que la autoridad nacional \'\'\'\'\'competente y, cuando proceda, otros organismos nacionales, tengan \'\'\'\'\'potestad para solicitar el cese de las infracciones mencionadas en el apartado 1.'),('j','i','l',2,2,5,'022c','022c','022c','022c','es','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;','c) \"datos de localización\": cualquier dato tratado en una red de comunicaciones electrónicas \'\'\'\'\'o por un servicio de comunicaciones electrónicas \'\'\'\'\'que indique la posición geográfica del equipo terminal de un usuario de un servicio de comunicaciones electrónicas disponible para el público;'),('j','i','l',2,2,5,'022e','022e','022e',NULL,'es','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;','<s>e) \"llamada\": una conexión establecida por medio de un servicio telefónico disponible para el público que permita la comunicación bidireccional;</s>'),('j','i','l',2,2,5,'053','053','053','053','es','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y de que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que <s>únicamente </s>se \'\'\'\'\'prohíba \'\'\'\'\'el almacenamiento de información, o la obtención de acceso a la información ya almacenada, en el equipo terminal de un abonado o \'\'\'\'\'usuario, tanto directa como indirectamente y \'\'\'\'\'a \'\'\'\'\'través \'\'\'\'\'de \'\'\'\'\'cualquier tipo de medio de almacenamiento, salvo cuando \'\'\'\'\'dicho abonado o usuario \'\'\'\'\'haya dado previamente su consentimiento, por cuanto los parámetros del navegador respectivos constituyen un consentimiento previo, y haya recibido \'\'\'\'\'información clara y completa, en particular sobre los fines del tratamiento de los datos, con arreglo a lo dispuesto en la Directiva 95/46/CE, y <s>de </s>que el responsable del tratamiento de los datos le ofrezca el derecho de negarse a dicho tratamiento. La presente disposición no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar <s>o facilitar </s>la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de \'\'\'\'\'facilitar \'\'\'\'\'un servicio de la sociedad de la información expresamente solicitado por el usuario o el abonado.','3. Los Estados miembros velarán por que únicamente se permita el almacenamiento de información, o \'\'\'\'\'el \'\'\'\'\'acceso a la información ya almacenada, en el equipo terminal de un abonado o usuario a condición de que se facilite a dicho abonado o usuario información clara y completa, <s>en particular sobre los fines del tratamiento de los datos, </s>con arreglo a lo dispuesto en la Directiva 95/46/CE, \'\'\'\'\'en particular sobre los fines del tratamiento de los datos \'\'\'\'\'y de que el responsable del tratamiento de los datos le ofrezca el derecho de \'\'\'\'\'oponerse \'\'\'\'\'a dicho tratamiento. \'\'\'\'\'Lo anterior \'\'\'\'\'no impedirá el posible almacenamiento o acceso de índole técnica al solo fin de efectuar o facilitar la transmisión de una comunicación a través de una red de comunicaciones electrónicas, o en la medida de lo estrictamente necesario a fin de proporcionar un servicio de la sociedad de la información expresamente solicitado por el \'\'\'\'\'abonado \'\'\'\'\'o el \'\'\'\'\'usuario.\'\'\'\'\''),('j','i','l',0,2,5,'14','14','14','14','es','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización','Artículo 14 − Características técnicas y normalización'),('j','i','l',1,2,5,'01:26@A','01:26@A','01:26@A',NULL,'es','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.','(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la \'\'\'\'\'intimidad y a la confidencialidad y seguridad de los sistemas de la tecnología de la información, \'\'\'\'\'en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.','<s>(26 bis) La Directiva 2002/58/CE armoniza las disposiciones de los Estados miembros necesarias para garantizar un nivel equivalente de protección de las libertades y los derechos fundamentales y, en particular, del derecho a la intimidad, en lo que respecta al tratamiento de los datos personales en el sector de las comunicaciones electrónicas, así como la libre circulación de tales datos y de los equipos y servicios de comunicaciones electrónicas en la Comunidad.</s>'),('j','i','l',2,2,5,'044',NULL,NULL,'044','es','','','\'\'\'\'\'5. Para garantizar una aplicación coherente de las medidas mencionadas en los apartados 1 a 4, la Comisión, previa consulta a la Agencia Europea de Seguridad de las Redes y de la Información (ENISA), al Grupo de Trabajo del Artículo 29 y al Supervisor Europeo de Protección de Datos, podrá adoptar recomendaciones, en particular en relación con las circunstancias, la forma de presentación y los procedimientos aplicables a los requisitos de información y notificación a que se refiere el presente artículo.\'\'\'\'\''),('j','i','l',2,2,5,'0433','0433','0433','0433','es','3 ter. La notificación de una violación de los datos personales a un usuario o a otra persona afectada no será necesaria si el proveedor ha probado a satisfacción de la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.','<s>3 ter. </s>La notificación de una violación de \'\'\'\'\'seguridad \'\'\'\'\'a un usuario o a otra persona <s>afectada </s>no será necesaria si el proveedor ha probado a <s>satisfacción de </s>la autoridad competente que ha aplicado las medidas de protección tecnológica convenientes y que estas medidas se han aplicado a los datos afectados por la violación de seguridad. Unas medidas de protección de estas características convierten los datos en incomprensibles para toda persona que no esté autorizada a acceder a ellos.','<s>3 ter. </s>La notificación \'\'\'\'\'al abonado describirá al menos la naturaleza \'\'\'\'\'de \'\'\'\'\'la \'\'\'\'\'violación de los datos personales \'\'\'\'\'y los puntos \'\'\'\'\'de \'\'\'\'\'contacto donde puede obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de dicha violación. La notificación a \'\'\'\'\'la autoridad \'\'\'\'\'nacional \'\'\'\'\'competente \'\'\'\'\'describirá, además, \'\'\'\'\'las \'\'\'\'\'consecuencias \'\'\'\'\'de \'\'\'\'\'la violación \'\'\'\'\'y \'\'\'\'\'las \'\'\'\'\'medidas \'\'\'\'\'propuestas o adoptadas \'\'\'\'\'por \'\'\'\'\'el proveedor respecto a \'\'\'\'\'la violación de <s>seguridad. Unas medidas de protección de estas características convierten </s>los datos \'\'\'\'\'personales.\'\'\'\'\''),('j','i','l',2,2,5,'15@A1','15@A1','15@A1','15@A1','es','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros establecerán las normas relativas a las sanciones — incluidas las sanciones penales, cuando proceda— aplicables a las infracciones de las disposiciones nacionales adoptadas de conformidad con la presente Directiva y tomarán todas las medidas necesarias para garantizar su cumplimiento. Las sanciones previstas deberán ser eficaces, proporcionadas y disuasorias. Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, y le comunicarán sin demora cualquier modificación ulterior de las mismas.','1. Los Estados miembros \'\'\'\'\'determinarán el régimen de \'\'\'\'\'sanciones \'\'\'\'\'aplicable en caso \'\'\'\'\'de \'\'\'\'\'incumplimiento de \'\'\'\'\'las disposiciones nacionales adoptadas \'\'\'\'\'en virtud \'\'\'\'\'de <s>conformidad con </s>la presente Directiva y \'\'\'\'\'adoptarán \'\'\'\'\'todas las medidas necesarias para garantizar su \'\'\'\'\'aplicación. \'\'\'\'\'Las sanciones \'\'\'\'\'que se prevean serán efectivas, \'\'\'\'\'proporcionadas y \'\'\'\'\'disuasorias y podrán ser aplicadas para cubrir el período de cualquier infracción, aún cuando se haya corregido posteriormente esta infracción. \'\'\'\'\'Los Estados miembros notificarán dichas disposiciones a la Comisión, a más tardar, \'\'\'\'\'el ...(Fecha a que hace referencia el artículo 4, apartado 1.) \'\'\'\'\'y le comunicarán sin demora cualquier modificación ulterior de las mismas.'),('j','i','l',2,2,5,'064','064','064','064','es','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.','4. El proveedor del servicio deberá informar al abonado o al usuario de los tipos de datos de tráfico que son tratados y de la duración de este tratamiento a los efectos mencionados en el apartado 2 y, antes de obtener el consentimiento, a los efectos contemplados en el apartado 3.'),('j','i','l',2,2,5,'022b','022b','022b','022b','es','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;','b) \"datos de tráfico\": cualquier dato tratado a efectos de la conducción de una comunicación a través de una red de comunicaciones electrónicas o a efectos de la facturación de la misma;'),('j','i','l',2,2,5,'181','181','181',NULL,'es','A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.','\'\'\'\'\'El ... (Dos \'\'\'\'\'años después \'\'\'\'\'de la fecha de entrada en vigor de la presente Directiva.), la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de trabajo \'\'\'\'\'del \'\'\'\'\'artículo 29 y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la presente Directiva y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, la notificación de infracciones, así como el uso de datos personales por terceros de carácter público o privado para fines no contemplados en la presente Directiva, y teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. Cuando proceda, la Comisión presentará propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector, el Tratado de Lisboa por el que se modifican el Tratado de la Unión Europea y el Tratado constitutivo de la Comunidad Europea (DO C 306 de 17.12.2007, p. 1.), en particular las nuevas competencias en materia de protección de datos contempladas en el artículo 16, y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.\'\'\'\'\'','<s>A más tardar tres años después del <fecha límite para la aplicación del acto modificativo>, la Comisión presentará al Parlamento Europeo y al Consejo, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por del artículo 29 de la Directiva 95/46/CE y al Supervisor Europeo de Protección de Datos, un informe sobre la aplicación de la Directiva 2002/58/CE y su impacto en los operadores económicos y los consumidores, con especial atención a las disposiciones sobre comunicaciones no solicitadas, y notificación de infracciones, teniendo en cuenta la situación internacional. Para ello, la Comisión podrá recabar información de los Estados miembros, quienes deberán facilitarla sin retrasos indebidos. La Comisión podrá presentar propuestas de modificación de la presente Directiva teniendo en cuenta los resultados del informe mencionado, los cambios que hayan podido tener lugar en el sector y cualquier otra propuesta que juzgue necesaria para mejorar la eficacia de la presente Directiva.</s>'),('j','i','l',2,2,5,'041@A2','041@A2','041@A2',NULL,'es','- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y','- \'\'\'\'\'medidas técnicas y organizativas adecuadas para \'\'\'\'\'proteger \'\'\'\'\'la red y \'\'\'\'\'los \'\'\'\'\'servicios \'\'\'\'\'de \'\'\'\'\'su utilización accidental, ilícita \'\'\'\'\'o \'\'\'\'\'no autorizada, \'\'\'\'\'la \'\'\'\'\'interferencia \'\'\'\'\'o <s>alteración accidentales, o </s>la \'\'\'\'\'obstaculización de su funcionamiento \'\'\'\'\'o \'\'\'\'\'disponibilidad;\'\'\'\'\'','<s>- proteger los datos personales almacenados o transmitidos de la destrucción, accidental o ilícita, la pérdida o alteración accidentales, o la difusión, el tratamiento, el acceso o la divulgación no autorizados; y</s>'),('j','i','l',2,2,5,'143','143','143','143','es','Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las \'\'\'\'\'telecomunicaciones. Dichas medidas respetarán el principio de neutralidad tecnológica.\'\'\'\'\'','\'\'\'\'\'3. \'\'\'\'\'Cuando proceda, se podrán adoptar medidas para garantizar que los equipos terminales estén fabricados de manera compatible con el derecho de los usuarios de proteger y controlar el uso de sus datos personales, de conformidad con la Directiva 1999/5/CE y la Decisión 87/95/CEE del Consejo, de 22 de diciembre de 1986, relativa a la normalización en el campo de la tecnología de la información y de las telecomunicaciones.'),('j','i','l',2,2,5,'065','065','065','065','es','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.','5. Sólo podrán encargarse del tratamiento de datos de tráfico, de conformidad con los apartados 1, 2, 3 y 4, las personas que actúen bajo la autoridad del proveedor de las redes públicas de comunicaciones o de servicios de comunicaciones electrónicas disponibles al público que se ocupen de la facturación o de la gestión del tráfico, de las solicitudes de información de los clientes, de la detección de fraudes, de la promoción comercial de los servicios de comunicaciones electrónicas o de la prestación de un servicio con valor añadido, y dicho tratamiento deberá limitarse a lo necesario para realizar tales actividades.'),('j','i','l',2,2,5,'041@B','041@B','041@B',NULL,'es','1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.','1 ter. Las autoridades nacionales de \'\'\'\'\'regulación \'\'\'\'\'podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y \'\'\'\'\'de servicios de la sociedad de la información, y \'\'\'\'\'podrán formular recomendaciones sobre las mejores prácticas \'\'\'\'\'e indicadores de resultados \'\'\'\'\'con respecto al nivel de seguridad que debería conseguirse con estas medidas.','<s>1 ter. Las autoridades nacionales de reglamentación podrán examinar las medidas adoptadas por los proveedores de servicios de comunicaciones electrónicas disponibles al público y podrán formular recomendaciones sobre las mejores prácticas con respecto al nivel de seguridad que debería conseguirse con estas medidas.</s>'),('j','i','l',2,2,5,'041@A1','041@A1','041@A1',NULL,'es','- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;','- \'\'\'\'\'medidas técnicas y organizativas adecuadas para \'\'\'\'\'garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente \'\'\'\'\'legales y para proteger los datos personales almacenados o transmitidos de la destrucción accidental o ilícita, la pérdida o alteración accidentales o el almacenamiento, tratamiento, acceso o difusión no autorizados o ilícitos;\'\'\'\'\'','<s>- garantizar que sólo el personal autorizado tenga acceso a los datos personales para fines autorizados estrictamente legales;</s>'),('j','i','l',2,2,5,'022a','022a','022a','022a','es','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;','a) \"usuario\": una persona física que utiliza con fines privados o comerciales un servicio de comunicaciones electrónicas disponible para el público, sin que necesariamente se haya abonado a dicho servicio;'),('j','i','l',2,2,5,'0431','0431','0431','0431','es','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público notificará dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro y al abonado o a otra persona afectada sin dilaciones indebidas, sin perjuicio de los apartados 3 bis y 3 ter. La notificación al abonado o a otra persona afectada describirá al menos la naturaleza de la violación y los puntos de contacto en los que podrá obtenerse más información, y recomendará medidas para atenuar los posibles efectos negativos de la violación de los datos personales. La notificación a la autoridad competente describirá, además, las consecuencias de la violación de los datos personales y las medidas propuestas o tomadas por el proveedor para hacer frente a la violación.','3. En caso de violación de \'\'\'\'\'la seguridad que provoque la destrucción, accidental o ilícita, la pérdida, la alteración, la difusión o el acceso no autorizados, de \'\'\'\'\'datos \'\'\'\'\'personales transmitidos, almacenados o tratados de otro modo en relación con la prestación de servicios de comunicaciones disponibles al público en la Comunidad, \'\'\'\'\'el proveedor de los servicios de comunicaciones electrónicas disponibles al \'\'\'\'\'público, así como toda empresa que opere en Internet y ofrezca servicios a los consumidores que sea responsable del tratamiento de los datos y proveedora de servicios de la sociedad de la información, notificarán \'\'\'\'\'dicha violación a la autoridad nacional de reglamentación o a la autoridad competente de conformidad con el Derecho nacional del Estado miembro <s>y al abonado o a otra persona afectada </s>sin dilaciones \'\'\'\'\'indebidas. \'\'\'\'\'La notificación <s>al abonado o </s>a \'\'\'\'\'la autoridad competente \'\'\'\'\'describirá al menos la naturaleza de la violación y <s>los puntos de contacto en los que podrá obtenerse más información, y </s>recomendará medidas para atenuar \'\'\'\'\'sus \'\'\'\'\'posibles efectos \'\'\'\'\'negativos. \'\'\'\'\'La notificación a la autoridad competente describirá, además, las consecuencias de la violación <s>de los datos personales </s>y las medidas <s>propuestas o </s>tomadas \'\'\'\'\'al respecto \'\'\'\'\'por el \'\'\'\'\'proveedor.\'\'\'\'\'','3. En caso de violación de los datos personales, el proveedor de los servicios de comunicaciones electrónicas disponibles al público \'\'\'\'\'afectado deberá valorar el alcance \'\'\'\'\'de <s>reglamentación o a </s>la \'\'\'\'\'violación, evaluar su gravedad \'\'\'\'\'y \'\'\'\'\'considerar si es necesario notificarla \'\'\'\'\'al abonado \'\'\'\'\'afectado \'\'\'\'\'y <s>3 ter. La notificación al abonado o </s>a <s>otra persona afectada describirá al menos </s>la \'\'\'\'\'autoridad nacional competente, teniendo \'\'\'\'\'en \'\'\'\'\'cuenta las normas pertinentes establecidas por \'\'\'\'\'la <s>violación de los datos personales. La notificación a la </s>autoridad \'\'\'\'\'nacional \'\'\'\'\'competente <s>describirá, además, las consecuencias </s>de \'\'\'\'\'conformidad con \'\'\'\'\'el \'\'\'\'\'apartado 4.\'\'\'\'\''),('j','i','l',2,2,5,'066','066','066','066','es','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.','6. Los apartados 1, 2, 3 y 5 se aplicarán sin perjuicio de la posibilidad de que los organismos competentes sean informados de los datos de tráfico con arreglo a la legislación aplicable, con vistas a resolver litigios, en particular los relativos a la interconexión o a la facturación.'),('j','i','l',2,2,5,'041@A3','041@A3','041@A3',NULL,'es','- aplicar una política de seguridad con respecto al tratamiento de datos personales;','- <s>aplicar </s>una política de seguridad con respecto al tratamiento de datos personales;','<s>- aplicar una política de seguridad con respecto al tratamiento de datos personales;</s>'),('j','i','l',1,2,5,'06:26@B','06:26@B','06:26@B','06:26@B','es','(26 ter) El tratamiento de los datos de tráfico con el fin de garantizar la seguridad de las redes y de la información, y en particular garantizar la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o transmitidos por los proveedores de servicios de seguridad que actúen como responsables del tratamiento de los datos debe considerarse, en circunstancias normales, un tratamiento de en interés legítimo del responsable del tratamiento de los datos en el sentido de la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo evitar el acceso no autorizado a las redes de comunicaciones electrónicas, la distribución maliciosa de códigos y los ataques de denegación de servicio.','(26 ter) El tratamiento de los datos de tráfico con \'\'\'\'\'fines \'\'\'\'\'de <s>garantizar la </s>seguridad de las redes y de la información, \'\'\'\'\'que garantiza \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, permitirá tratar esos \'\'\'\'\'datos <s>debe considerarse, </s>en <s>circunstancias normales, un tratamiento de en </s>interés legítimo del responsable del tratamiento de los datos \'\'\'\'\'a fin \'\'\'\'\'de <s>la letra f) del artículo 7 de la Directiva 95/46/CE. Esto podría incluir por ejemplo </s>evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución maliciosa de códigos y \'\'\'\'\'poner fin a \'\'\'\'\'los ataques de denegación de \'\'\'\'\'servicio y a los daños a los sistemas informáticos y de comunicación electrónica. La Agencia Europea de Seguridad de las Redes y de la Información (ENISA) debería publicar estudios periódicos con objeto de ilustrar con ejemplos los tipos de tratamiento autorizados en virtud del artículo 6 de la presente Directiva.\'\'\'\'\'','\'\'\'\'\'(41) \'\'\'\'\'El tratamiento de los datos de tráfico \'\'\'\'\'en \'\'\'\'\'la \'\'\'\'\'medida estrictamente necesaria para la detección, localización y eliminación de fallos y anomalías para los fines de \'\'\'\'\'seguridad de las redes y de la información, \'\'\'\'\'asegurando \'\'\'\'\'la disponibilidad, autenticidad, integridad y confidencialidad de los datos almacenados o \'\'\'\'\'transmitidos, contribuirá a \'\'\'\'\'evitar el acceso no autorizado \'\'\'\'\'y \'\'\'\'\'la distribución <s>maliciosa </s>de códigos \'\'\'\'\'maliciosos, \'\'\'\'\'los ataques de \'\'\'\'\'\"denegación \'\'\'\'\'de \'\'\'\'\'servicio\" y los daños a los sistemas informáticos y de comunicación electrónica.\'\'\'\'\''),('j','i','l',1,2,5,'15@A:26@C','15@A:26@C','15@A:26@C',NULL,'es','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.','(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.','<s>(26 quáter) A la hora de determinar las medidas de ejecución sobre la seguridad del tratamiento, de conformidad con el procedimiento de reglamentación con control, la Comisión debe consultar a todas las autoridades y organizaciones europeas pertinentes (ENISA, el Supervisor Europeo de Protección de Datos y el Grupo de trabajo del artículo 29), así como a todas las demás partes interesadas pertinentes, en particular con fines de información sobre los mejores métodos técnicos y económicos disponibles para mejorar la aplicación de la Directiva 2002/58/CE.</s>'),('j','i','l',2,2,5,'15@A41','15@A41','15@A41','15@A4','es','Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta al Grupo de Trabajo sobre Protección de las Personas en lo que respecta al Tratamiento de Datos Personales creado por el artículo 29 de la Directiva 95/46/CE, a los reguladores pertinentes y, cuando proceda, a ENISA.','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones de Derecho interno adoptadas de conformidad con la presente Directiva y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar medidas técnicas de ejecución, previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al \'\'\'\'\'grupo \'\'\'\'\'de \'\'\'\'\'trabajo del \'\'\'\'\'artículo 29 \'\'\'\'\'y \'\'\'\'\'a los reguladores \'\'\'\'\'pertinentes.\'\'\'\'\'','\'\'\'\'\'4. \'\'\'\'\'Con el fin de garantizar una cooperación transfronteriza efectiva en la aplicación de las disposiciones \'\'\'\'\'nacionales \'\'\'\'\'adoptadas de conformidad con la presente \'\'\'\'\'Directiva, \'\'\'\'\'y de crear condiciones armonizadas para la prestación de servicios que impliquen flujos de datos transfronterizos, la Comisión podrá adoptar \'\'\'\'\'recomendaciones, \'\'\'\'\'previa consulta \'\'\'\'\'a la ENISA, \'\'\'\'\'al Grupo de Trabajo \'\'\'\'\'del Artículo \'\'\'\'\'29 \'\'\'\'\'y \'\'\'\'\'a \'\'\'\'\'las autoridades de reglamentación pertinentes.\'\'\'\'\''),('j','i','l',2,2,5,'04412','04412','04412',NULL,'es','La Comisión velará por la participación de todas las partes interesadas pertinentes, especialmente con fines informativos sobre las mejores soluciones técnicas y económicas disponibles para mejorar la aplicación de la presente Directiva.','La Comisión velará por la participación de todas las partes 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